English Version

April 2016Corporate
2016
Communications Allianz Egypt
Corporate Communications | Allianz Egypt
Allianz One
01
Customer News Bulletin
For Allianz Egypt Customers | April 2016
Allianz Worldwide
Allianz Ranks Most
Valuable Insurance Brand
Allianz Egypt
Allianz Egypt Products,
Payment Options and
More
Allianz Egypt Recent Events
Dr. El Erian, Allianz
Chief Economic Advisor
Discusses Global Economy
and Implications for Egypt
Allianz Egypt...Today and Tomorow
Allianz Egypt, comprising of “Allianz Life Assurance
Company – Egypt”, “Allianz Insurance Company – Egypt”
and “Allianz Financial Investment – Egypt” , has a track
record in the Egyptian insurance market; providing our
customers and business partners with comprehensive and
integrated insurance services, using the best of local knowhow, and based on extensive international expertise and
experience.
From individual solutions that guarantee a protected future,
to state-of-the-art medical insurance programs like Allianz
Worldwide Care, Best Doctors and Health Plus, to corporate
solutions that provide flexible, high-value benefit packages
that equip businesses in better retaining their employees,
and finally, property and casualty solutions that provide
utmost protection to customers’ valuables; all so our
customers can rest assured they are in good hands.
Allianz Egypt is part of Allianz Group, a global financial
services provider. 85 million retail and corporate customers
in more than 70 countries rely on our knowledge, global
presence, financial strength and solidity. Allianz SE, the
parent company, is headquartered in Munich, Germany.
With 1,126 employees and 379 Bancassurance tied agents
striving to make Allianz Egypt the leading insurer in Egypt,
Allianz Egypt was declared the #1 private insurance
company for life insurance in the country, with current
assets under management valued at EGP 5.5 bn.
At Allianz Egypt, we work hard to earn your trust and
confidence. We understand that in order to achieve
success, not only should we recognize and meet our
customers’ needs, but also provide support in all their
financial decisions. We offer a large variety of programs
that cater to almost every customers need.
We aim to be the insurer of choice in Egypt, recognized
by our customers as providers of first-class service,
acknowledged by our shareholders as providers of great
value, and distinguished by our employees as having the
best work environment for success.
Messa g e
F rom t he
cha irma n
Dear Valued Customer,
Last year Allianz celebrated its 125th Anniversary. During this
period Allianz evolved from a domestic property & casualty
insurance company to a truly global partner, providing
financial services to more than 83 million customers
worldwide. More than 145,000 highly motivated employees
constantly strive to improve products and services that we
provide for our customers. In order to achieve this goal,
the competence, experience, attitude and aptitude of our
employees, business and distribution partners are essential
factors.
During the past few years Allianz Egypt has, whilst
witnessing significant changes in the economic and political
environment, continued to build a prominent position in the
Egyptian insurance market. Allianz Egypt has been and will
continue to be committed to providing a wide spectrum
of internationally renowned products and services to the
Egyptian population, from the less fortunate to the most
affluent members of the society, from small enterprises to
large international conglomerates.
With a bright and promising outlook on the future, Allianz
Egypt plans to strengthen the commitment to the Egyptian
insurance industry even further, and will continue to widen
the range of financial offerings. A variety of new products
and services is scheduled to be launched during the following
two years and we are determined to move closer to our
customers – in various ways. The number of Branches, Sales
and Service Centers and Preferred Partners all across the
2
country will continue to grow. Call center activities of the
future will include additional services to further improve
communication with customers. Significant investments
in latest technologies will provide new access opportunities
and solutions for customers, be it on the website, specially
designed customer portals, social media or through
smartphones.
Today you are receiving yet another small contribution
in this new communication initiative - the first edition of
“Allianz1 – News Bulletin”. This publication, which you will
receive twice a year, will provide you with news on recent
developments in Allianz Egypt, product and service updates
and other information you might find useful. Enjoy reading
the first edition – we are interested in your feedback.
Recommendations on how to further improve this News
Bulletin are welcome, approval and encouragement are
appreciated.
We are proud to serve you, and by doing so, we stay
committed to positively contributing to productive
development of the society.
I would also like to take this opportunity to wish our
customers a blessed Holy month. Ramadan Kareem to you
and your families.
Sincerely,
Alli an z
world w i d e
Allianz brand
amongst top 50
for 3rd year in a
row
Allianz
brand value
at 18.6
billion Euros
Source: Allianz Connect
Allianz Ranks Most Valuable
Insurance Brand Globally
Allianz has consolidated its position as the most valuable
insurance brand in this year’s Brand Finance Global 500
ranking. Holding the pole position for three consecutive
years, it has become the only insurer to be included in the
top 50 of the world’s strongest brands in 2016.
As a result of Allianz’s strong premium growth, the
Group’s brand value increased by 8.1 percent, from 17
billion euros to 18.6 billion euros (20.3 billion dollars),
putting Allianz at number 43, among the top 500 global
brands (up from 44th place in 2015).
In the 2016 ranking, Brand Finance recognized Allianz’ s
resilience in a challenging environment and the Group’s
strong financial performance driven by its flagship brand,
‘customer centricity’ and ‘digital by default’ approach.
This made it also one of the most brand-driven financial
services companies in this year’s ranking.
Christian Deuringer, head of Global Brand Management
at Allianz, said: “this excellent ranking shows that our
flagship brand strategy as well as our clear focus on the
customer and on digitalization are building trust and
resonating with our customers around the globe. We
would like to thank them for their growing loyalty.”
Assessing the future potential of Allianz, Brand Finance
recognized that the Group’s customer-centric approach
is capable of driving value and building on existing scale.
It also considered the Allianz brand to be particularly
well-positioned to benefit from growth opportunities
presented by digitalization-driven changes in the
insurance sector.
3
recen t
e ve n t s
Dr. Mohamed El Erian Discusses Global
Economy and Implications for Egypt
Allianz Chief Economic Advisor Dr. Mohamed
El-Erian was the guest speaker at a recent
event hosted by Allianz Egypt and the
American Chamber of Commerce in Egypt
on the topic of navigating today’s uncertain
global economy.
Dr. El-Erian is an internationally renowned
economist and financier. He is the Chief
Economic Advisor at Allianz, the corporate
parent of PIMCO, where he formerly served
as Chief Executive and Co-Chief Investment
Officer. He Chairs U.S. President Obama’s
Global Development Council, and has been
appointed to President Abdel Fattah El-Sisi’s
Coordinating Council on Monetary Policy.
In his speech, Dr. El Erian reflected on Egypt’s
economic situation, and described the “view
from outside of Egypt”.
He explained that some approaches to
managing the economy have become
obsolete. “Egypt operates today at a common
intersection of four unusually fluid circles;
Economics, Policy, Politics and Geo-Politics,
and Markets. All four are extremely uncertain;
and the intersection is even more so.” Said
Dr. El-Erian.
The event found a great level of recognition
and a high level of interest; around 750 guests
attended the event, making it the biggest
attraction of any AmCham event. Allianz
Egypt takes pride in hosting intelectual figures
like Dr. El Erian, and will be arranging to host
him, and other inspiring figures, in the near
future.
Allianz Egypt Supports Youth in the
Mediterranean Handball Tournament
The 13th Mediterranean Handball Tournament, was hosted in Alexandria, March,
where Allianz Egypt partnered with the Egyptian Handball Federation, in support
of the tournament.
The Egyptian youth handball team, 18 years of age, were the bronze medal
winners of the 2015 Mediterranean Handball Tournament which took place in
Italy. They were also champions of the Arab Youth Championship in Saudi Arabia
in November last year. This year, the team once again. won the tournament.
“At Allianz Egypt, we pursue partnerships with organizations that share our
commitment to quality and excellence,” said Mr. Udo Krueger, Chairman and
CEO of Allianz Egypt. “We are focused on community value as well as business
relevance, forging relationships with partners who support and educate future
generations.“
As further support, Allianz Egypt hosted the team at the Allianz Head Office for
an early lunch, and provided the entire team with safety insurance policies .
4
Allianz
Eg yp t
On Allianz Egypt‘s Health Portfolio
In its effort to expand its health insurance
programs, Allianz Egypt is providing fullfledged offerings that cover all medical needs
and health care requirements for all customer
segments.
Starting with the comprehensive health
insurance product “Health Plus”; our local
health insurance program that comes at an
affordable price, a wide coverage of out-patient
and in-patient services, a wide network of local
qualified doctors, and top selected Egyptian
private hospitals and labs, all of which are being
managed by our sister company “NEXtCARE”.
This, in turn, ensures hands-on collaboration,
coordination and speed in processes between
the insurance company and health care service
provider; the most crucial part when it comes
to health care and medical treatments.
Next, our first international health insurance
product,“Best Doctors”; a specialized critical
illness program that offers treatment
abroad for five critical illnesses through the
international network of global professionals of
Best Doctors, which is present in 40 countries.
With treatment that reaches up to USD 1mn.
Best Doctors is a program that combines
international medical expertise, assistance
and consultation with high value coverage at
an affordable package, for both individuals and
families.
Last comes our premier international health
insurance program “Allianz Worldwide Care”;
a world class international health insurance
program that offers tailored plans providing
the best in international health care and
medical treatment across the globe. The AWC
program accommodates the needs of high
net worth individuals and top executives in
the corporate world; offering comprehensive
state-of-the-art medical coverage, over three
different geographical areas.
For further information, please don‘t hesitate to
contact Allianz Egypt at health@allianz.com.eg
Universal Life Platform: Offering You
More Options
U n i v er sa l
l i fe
p l a t form
Allianz Egypt has launched the Universal
Life Platform (ULP); a type of Life Assurance
that offers flexibility in premium payment,
designed to allow clients to accumulate
savings at the end of a policy through
regular and optional premium payments,
in addition to the insurance coverage.
The Universal Life Platform offers
competetive features for individual life
assurance policies, using adjustable fees
deduction mechanism to support a better
return on investment for policyholders.
Withdrawing a partial amount from the
investment account in case an urgent
financial need arises, and/or cancelling
premiums in the case of the inability to
make a premium payment, while still
maintaining the insurance coverage, are
some of the features that distinguish ULP.
ULP products include programs for retirement,
education, family protection, financial planning,
and a special program for ladies, which
provides optional protection against female
illnesses and increasing coverage in the case
of a major life event, such as first childbirth.
For more information on how to
contact us, please refer to the “Where
to Find Us“ section on the last page.
5
Al l i a n z
Eg yp t
Know Your Insurance Payment Options
Allianz Egypt Sales and Service
Centers (SSCs)
Pay your insurance
premiums at any of our
many Sales and Service
Centers (SSCs).
Direct Collection
Allianz representative will collect
directly from your doorstep, for a
fee of EGP 20 per collection.
Payment through Credit Cards
Pay your premiums in EGP after
filling a debit form at one of our
SSCs or through a representative.
Fawry
Pay your premiums at any of the
Fawry outlets, ATMs, AUB Phone
cash, or at www.myfawry.com.
Direct Debit from a Bank
Account
Pay your premiums from any local bank
account, after filing a debit form at one
of our SSCs or through a representative.
Where To Find Us
1
Allianz Egypt Head Office
2
Nasr City Business Park A, Building A1 - Cairo Festival City, New Cairo.
4/10, Misr Lel Taamir BuildingEl Sefarrat Zone, Nasr city.
7
8
T: (+202) 2352 4138
3
Dokki SSC 92 Tahrir St. Saridar Building, Giza. | T: (+202) 3760 5445
4
Maadi SSC
54 Road 261, New Maadi. | T: (+202) 2522 0200
5
Wellpoint Preferred Partner
9
10
1
5
4
El Mehwar El Markazy, 6th of Ocitober City.
Tel. (+2) 012 2800 3026
6
Alexandria Branch San Stefano Grand Plaza, Four Seasons, 3A Floor Business Ext.
T: (+203) 581 5800
7
Horya
8
Al Amerya
Public Free Zone | T: (+203) 450 6285/450 0239
Port Said
6 El Madina Tower, El Gomhorya and Atef El Sadat St.
9
11
12
65 Horya Road | T: (+203) 494 2001/391 3377/ 391 6754
T: (+2066) 322 1716/334 6037
10
Mansoura
1 Saad Zaghloul St. El Sawsan Louran Tower.
T: (+2050) 210 1620
11
Assuit
3 El Loaloaa Tower, Taqseem Moris Doss From El Gomhorya St.
T: (+2088) 232 2174/232 2175
12
South Sinai Preferred Partner El Salam Road, Viva Mall, Office number 17 Sharm El Sheikh.
For any inquiries, please do not
hesitate to contact us at:
Hotline: 19909
Email: info@allianz.com.eg
Website: www.allianz.com.eg
T: (+2) 012 2393 8067
6