Allianz in growth markets
Transcription
Allianz in growth markets
Allianz Capital Markets Day Allianz in growth markets Munich, July 12th, 2007 Allianz in growth markets Werner Zedelius A Allianz in China Christian Molt B Allianz in India Kamesh Goyal C Allianz in Russia & CIS Hannes S. Chopra D Allianz in Hungary Károly Salamon E Allianz Bank Hungary Adam Farkas F Innovation at Allianz – i2s Werner Zedelius G Appendix Investor Relations contacts Financial calendar H 01 H 02 Disclaimer H 03 © Allianz SE 2007 Agenda Werner Zedelius Allianz in growth markets – when growth meets profitability Munich, July 12th , 2007 A. Allianz in growth markets I. Key financials II. Growth pipeline and current initiatives © Allianz SE 2007 Agenda A 1 A. Allianz in growth markets Growth markets – where do we stand? New Europe (CEE) + Asia-Pacific 2006 EUR 10.3bn GPW (stat.)1 EUR 539m net income1 23 countries 235,000 agents L/H: 5.7 35m customers out of 3bn total population 54% P/C: 4.6 46% © Allianz SE 2007 30,000 employees GPW (stat.)1: EUR 10.3bn Growth markets account for 10% of total Allianz premiums and 7.4% of total IFRS net income 1) Including non-consolidated OEs (Thailand, India, ROSNO/Russia, Hana Korea, Pakistan) A 2 A. Allianz in growth markets Allianz in growth markets1: The road traveled 1996 – 2006 GPW (stat.)1 EUR 10.3bn 10.0 New Europe EUR 3.3bn 7.5 CAGR 26.4% 5.0 Asia-Pacific EUR 7.0bn CAGR 37.6% © Allianz SE 2007 2.5 0 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 1) Including non-consolidated OEs (Thailand, India, ROSNO/Russia, Hana Korea, Pakistan) A 3 A. Allianz in growth markets ProfitableGrowth means being in the right markets at the right time Penetration (total premiums as % of GDP) Taiwan 14 Mature, mixed growth 12 Korea Japan 10 Hong Kong High growth 8 Singapore Malaysia 6 Australia 2 India Ukraine Slovakia Thailand Czech Republic Poland China Hungary Croatia Immature Bulgaria Indonesia 0 100 1,000 -2 Russia Kazakhstan Romania 10,000 100,000 Capacity (GDP/capita in USD) New Europe Asia-Pacific Source: Swiss Re Sigma 2005 A 4 © Allianz SE 2007 4 A. Allianz in growth markets Allianz is the # 2 insurer in New Europe GPW (stat.) Clients (’000) EUR m Ins. PF1 Market pos. 06 Hungary 671 1,930 434 1 Poland 651 1,200 320 3 Russia 655 7,645 - 3 Slovak Rep. 471 2,900 480 1 Czech Rep. 329 750 112 3 Romania 316 500 - 1 Croatia 119 220 545 3 Bulgaria 118 147 794 2 Ukraine 9 6 - - New Europe 3,345 15,300 2,685 New Europe © Allianz SE 2007 2006 9 countries About 18 million clients 20,000 tied agents 1) PF = Pension funds A 5 A. Allianz in growth markets Future growth of Allianz in Asia-Pacific will be driven especially by our strategic markets India & China GPW (stat.) EUR m Clients (’000) Ins. Market pos. ’06/segm. Korea1 2,054 2,500 5 L Australia 1,452 4,100 4 NL Taiwan 1,336 500 7 L India 1,030 6,100 22 Thailand 416 1,300 3 Malaysia 229 1,600 6 Indonesia 169 625 7 China 134 120 42 Others3 133 155 n.a. 6,954 17,000 Asia 1) Does not include Hana Korea 2) Private insurance sector/among foreign JV’s 3) Others include China/HK, Singapore, Japan, Laos, Pakistan L L Allianz Asia-Pacific 2006 14 different countries About 17m clients 215,000 tied agents © Allianz SE 2007 2006 A 6 A. Allianz in growth markets Growth meets profitability GPW (stat.)1 Combined ratio1 Net income2 RoRACN EUR bn in % EUR m in % -0.1%-p 92.1 7.2 88.9 95.4 96.4 92.0 30.4 440 7.0 267 6.2 5.0 2.3 2.7 2004 2005 2006 130 04 05 06 04 05 06 1) Including non-consolidated OEs (Thailand, India, ROSNO/Russia, Hana Korea, Pakistan) 2) Pro forma (2004 adjusted for amortization of goodwill); Including non-consolidated OEs (Thailand, India, ROSNO/Russia, Hana Korea, Pakistan); bef. min. 2004 32.3 299 226 17.0 14.7 137 3.3 35.0 539 100.0 10.3 8.9 CAGR 42% -3.6%-p 11.0 239 214 2005 2006 04 05 06 New Europe 04 05 06 Asia-Pacific A 7 © Allianz SE 2007 CAGR 19.1% A. Allianz in growth markets Strong P/C growth rates in most Asia-Pacific countries … (EUR m) Australia 2004 2005 Δ06/05 2006 1,324 1,469 1,452 -1.2% India 132 211 282 33.6% Malaysia 101 109 122 12.0% Indonesia 50 50 54 8.0% Japan 49 51 54 5.3% Singapore 38 30 36 18.4% Thailand 23 28 33 17.0% Hong Kong 33 32 30 -7.1% Laos 7 8 15 80.7% China 6 9 14 55.6% 70 - - n.a. 1,833 1,997 2,092 4.8% Taiwan Asia Gross premiums written (EUR bn) CAGR 7% 1.8 2004 2.0 2.1 2005 2006 © Allianz SE 2007 GPW1 1) Including non-consolidated OEs (Thailand, India) A 8 A. Allianz in growth markets … combined with attractive level of claims & expenses Δ%-p 06/05 2005 2006 101.0% 95.3% 96.2% 0.9 India 98.5% 98.6% 99.8% 1.2 Malaysia 95.7% 91.9% 93.9% 2.0 CAGR 24% Indonesia 93.4% 92.5% 91.2% -1.3 261 260 Japan 94.2% 97.2% 98.4% 1.2 Singapore 94.7% 92.1% 89.0% -3.1 Thailand 110.1% 51.4% 98.4% 47.0 Hong Kong 101.4% 108.9% 100.9% -8.0 Laos 46.4% 82.1% 62.8% -19.3 China 643.0% 623.9% 295.4% -328.5 90.8% - - n.a. 2005 2006 100.0% 95.4% 96.4% +1.0 Australia Taiwan Asia 2004 Operating profit (EUR m) 170 2004 © Allianz SE 2007 CR1 1) Combined ratio; Including non-consolidated OEs (Thailand, India, Hana Korea, Pakistan) A 9 A. Allianz in growth markets Strong P/C growth in New Europe … (EUR m) GPW1 Δ 06/05 2004 2005 2006 Russia2 312 457 649 42.0% Gross premiums written (EUR bn) Hungary 533 599 576 -3.8% CAGR 15% Romania 169 220 292 33.0% Slovak Rep. 326 301 289 -3.9% Poland 196 246 284 15.5% Czech Rep. 234 248 253 1.9% Bulgaria 78 89 96 8.0% Croatia 48 60 71 18.1% 1,896 2,219 2,510 13.1% 2004 2005 2.5 2006 © Allianz SE 2007 New Europe 1.9 2.2 1) Including non-consolidated OEs (ROSNO/Russia) 2) Including Ukraine A 10 A. Allianz in growth markets … while combined ratio kept at favorable level Δ%-p 06/05 CR1 2004 2005 2006 Russia2 96.6% 80.1% 94.2% 14.1 Hungary 96.2% 101.6% 97.0% -4.6 CAGR 10% Romania 88.9% 94.8% 92.0% -2.8 275 Slovak Rep. 94.9% 74.5% 86.4% 11.9 Poland 95.3% 93.3% 92.8% -0.5 Czech Rep. 82.1% 85.7% 82.6% -3.1 Bulgaria 32.3% 66.7% 80.2% 13.5 Croatia 91.0% 97.7% 95.6% -2.1 New Europe 92.1% 88.9% 92.0% +3.1 Operating profit (EUR m) 223 183 2005 2006 © Allianz SE 2007 2004 1) Including non-consolidated OEs (ROSNO/Russia) 2) ROSNO A 11 A. Allianz in growth markets Strong, but heterogeneous L/H growth in Asia-Pacific … (EUR m) Δ 06/05 GPW stat.1 2004 2005 2006 Korea 1,476 1,857 2,054 10.6% GPW stat. (EUR bn) 988 1,347 1,336 -0.8% 96 380 748 96.8% CAGR 25% 364 404 383 -5.2% Taiwan India Thailand China 19 29 120 309.6% Indonesia 59 69 115 67.4% Malaysia 111 106 107 1.2% 4 5 5 0% 3,117 4,197 4,868 16.0% Others Asia 4.2 4.9 3.1 2004 2005 2006 © Allianz SE 2007 1) Including non-consolidated OEs (Thailand, India, Hana Korea, Pakistan) A 12 A. Allianz in growth markets … with strong increase in New Business Value and Embedded Value (a/min, EUR m) New Business Margin (NBV in % of PV of NB premiums) +0.0%-p 3.9 3.9 1.3%1 2.6% Embedded Value +18% +83%3 129 3.9% 732 109 2005 1422 2006 PV of NB premiums +19% 2,807 New Business Value 400 371 -181 72 129 419 590 2005 2006 2005 2006 3,349 2,701 3,349 2005 2006 1) Initial adjustments (F/X changes/change in minorities/change to market consistent EV (Korea) and other model changes) 2) Net capital movement of EUR 142m in 2006 3) Embedded Value profit (change in EV after initial adjustments and before capital movement) © Allianz SE 2007 1061 A 13 A. Allianz in growth markets High L/H growth in New Europe … (EUR m) Δ 06/05 2004 2005 2006 75 99 367 271.8% GPW stat. (EUR bn) 134 149 183 22.8% CAGR 46% Hungary 77 89 96 7.5% Czech Rep. 53 64 76 18.0% Croatia 25 41 48 18.5% Romania 11 18 25 41.2% Bulgaria 14 19 25 32.3% 3 4 16 300.0% 392 482 836 73.4% Poland Slovak Rep. Russia New Europe 0.8 0.4 2004 0.5 2005 2006 © Allianz SE 2007 GPW stat.1 1) Including non-consolidated OEs (ROSNO/Russia) A 14 A. Allianz in growth markets … with strong increase in New Business Value and Embedded Value (a/min, EUR m) New Business Margin (NBV in % of PV of NB premiums) -2.3%-p 8.4 0.8%1 2005 2006 Embedded Value +20%3 +12% 6.1 6.1% 7.6% New Business Value 42 37 416 346 101 51 -32 PV of NB premiums +57% 439 32 42 336 419 2005 2006 2005 2006 687 414 687 2005 2006 1) Initial adjustments (F/X changes/change in minorities/model changes) 2) Net capital movement of EUR 3m in 2006 3) Embedded Value profit (change in EV after initial adjustments and before capital movement) © Allianz SE 2007 251 A 15 A. Allianz in growth markets Capital management: Profitable and growing (% of risk-adjusted capital 2006 by region) RoRAC 80% Asia-Pacific: 82% of invested RAC exceed 15% target and CoC 60% New Europe: 99% of invested RAC exceed 15% target and CoC 40% 20% New Europe Asia-Pacific Target CoC norm. Target CoC -20% 25% 50% 75% 100% % invested RAC A 16 © Allianz SE 2007 0% A. Allianz in growth markets I. Key financials II. Growth pipeline and current initiatives © Allianz SE 2007 Agenda A 17 A. Allianz in growth markets Pipeline of initiatives to support future profitable growth 7.2 2004 Pipeline of initiatives Regional holdings Sharedservice center Integrated financial services provider Target operating model Sustainab. Distribution i2s initiatives CFI 8.9 2005 Pension funds >10% p.a. 10.3 2006 Core growth markets Operating profit (EUR m) 427 2004 592 2005 CAGR: 19% >10% p.a. 605 © Allianz SE 2007 GPW (stat) CAGR: 19% 2006 A 18 A. Allianz in growth markets Regional holding companies and shared-service center: Capturing regional synergies Existing OE model Future OE model Regional BM1 Regional BM1 Regional holding Regional holding CEO OE CEO Service unit CEO OE Clients at arms length OE Processing Technical product provision Marketing and CRM Sales Underwriting & issuance IT Processing IT Central function Policy Servicing Cash collection Claims handling Applications Insurance value chain OE Infrastructure Technical product provision Marketing and CRM Sales Underwriting & issuance IT IT IT Central function Policy Cash Servicing collection Claims handling Applications Infrastructure Infrastructure Transformed value chain © Allianz SE 2007 OE 1) Allianz Group board member A 19 A. Allianz in growth markets Standardization of processes, first step for finance & accounting in regional shared-service center for New Europe Allianz Business Services Main benefits for main beneficiaries Create savings in future IT investments Higher efficiency and quality AZ New Europe OEs One financial database Capability to better manage/control AZ New Europe as a portfolio Faster implementation of regional changes AZ New Europe Mgmt. One set of services Higher reporting quality/data consistency AZ One regional data center Group Fast post merger integration of new Holding companies One operational team Economies of scale Multilanguage/multicurrency SAP AZ other OEs © Allianz SE 2007 One SAP A 20 A. Allianz in growth markets Regional holding companies and shared-service center: Multiple efforts to realize economies of scale Financial block 18% OPUS 2004 PLUS TIP SAS Foxpro IDALIA SunAcc Foxpro E-LIFE AIS CNSP 3rd party PAMS REIN ISI Old OPUS FAMS 16% WEO OPUS 2006 SunAcc TIP SAS PEGAZ OPUS ALLIN CNSP ALLIN PAMS 3rd party Foxpro NSP 2005 PLUS ISI NLOA ALLEGRO Agency M. FAMS TIP PEGAZ PEGAZ IDALIA SAP OPUS 3rd party ALLEGRO ISI 3rd party today ISI < 14% TIP PLUS PEGAZ ORACLE SAP Distribution block Insurance block WEO E-LIFE FAMS Agency M. © Allianz SE 2007 Admin. exp. OPUS 20072008 3rd party SAP WEO OPUS 3rd party Agency M. A 21 A. Allianz in growth markets Blueprint for the AZ New Europe banking network Business steering/central functions Sales/distribution Technical product provision Banking as one LoB1 in a joint board of management P/C Life Pension funds Market management Joint insurance and banking points of sale Banking © Allianz SE 2007 Processing Leveraging Dresdner Bank’s expertise (esp. risk management, products, infrastructure and IT) 1) Line of Business A 22 A. Allianz in growth markets Allianz initiatives: Leverage Group synergies Growth markets – best practice introduced: 9 growth market OEs covered by the first and second wave of Sustainability program - Motor E.g. apply international knowledge for product development (e.g. motor tariff segmentation) - Life E.g. transfer product expertise in innovative life products from US operations Investments Introduce best practice processes and tools for investment management function Customer Focus Initiative NPS: Well positioned in New Europe, action plans for Asia-Pacific in place i2s In 2006 ~ 9,000 ideas generated and more than 10% implemented © Allianz SE 2007 Sustainability program A 23 A. Allianz in growth markets Sustainability: Fighting list for profit-leader strategy in motor - Respond to competitive pressures aggressively with diversified multi-dimensional strategies. - Exploit operational strengths: Leading market shares, customer information, conservative reserving, and benchmark combined ratios. Introduce segmented & risk-based tariffs Increase number of clients and policies - Sustainability potential = EUR 24.17m1 from tariff development. - Regional implementation of segmented and risk-based tariffs with expertise from sustainability. - Implement group-wide standard actuarial software (PRETIUM/EMBLEM). - Sustainability potential = EUR 4.75m1 from portfolio management. - Cross-selling & up-selling initiatives to existing base of over 3 m motor customers. Manage claims proactively - Sustainability potential = EUR 10.15m1 from claims initiatives. - Roll out regional CHEX project on active claims handling to AZNEW OEs. Reduce expenses – increase pricing flexibility - Drive on-going improvement of the motor expense ratio. - Extract improvements through implementation of sophisticated tariffs, active claims management and continuous operational improvements. Substitute over time traditional distribution of motor products through direct and other competitive channels Compensate loss of motor market share by moving customers to more stable long-term insurance and provision products - Gain new profitable market segments by introducing direct agency channel. Others Health Life Commercial Industrial Casco 5.0% 3.7% 25.7% 19.0% 47.4% = (combined motor) 3.2% 21.7% 16.5% 5.7% MTPL Personal 1) Bottom line impact on U/W result until 2008 A 24 © Allianz SE 2007 1 2 3 4 5 6 7 Leverage current strong market position A. Allianz in growth markets Customer Focus Initiative: New Europe in good position, more efforts planned NPS position of AZ New Europe OE within OE-specific country benchmark1 -50% -40% -30% -20% -10% 0% 10% 20% 30% 40% 50% 60% AZ Romania Explanation relevant market average AZ Bulgaria Allianz NPS position AZ Croatia AZ Czech Republic worst-in-class competitor best-in-class competitor AZ Hungary AZ Poland AZ Slovak Republic © Allianz SE 2007 NPS measurement for P/C Random end customer sample with 5 predefined main competitors Research Institute: GfK AG (central organization via Nürnberg offices) 1) OEs are grouped according to NPS of relevant market average in descending order A 25 A. Allianz in growth markets Customer Focus Initiative: Analysis for AsiaPacific completed, action plans already in place NPS position of AZ Asia-Pacific OE within OE-specific country benchmark1 -60% -50% -40% -30% -20% -10% 0% 10% 20% 30% 40% 50% 60% 70% AZ India AZ Indonesia AZ Thailand AZ Taiwan Life AZ China AZ Malaysia AZ South Korea Explanation relevant market average AZ Malaysia Allianz NPS position AZ India AZ Australia (Broker) best-in-class competitor P&C AZ Indonesia © Allianz SE 2007 worst-in-class competitor Separate NPS measurement per LoB (P/C, Life) Random end customer sample with 3-5 predefined main competitors Individual selection of research institutes (Research International, TNS, Synovate etc.) 1) OEs are grouped according to NPS of relevant market average in descending order A 26 A. Allianz in growth markets Distribution initiatives: Expand capacity and channels Channel Country Comments Agents Asia Roll out of regional agency model # 235,000 New Europe Regional recruiting campaign launched Bancassurance Poland Bancassurance growing faster than traditional channels: Bancassurance share in total GPW expected to double from 2005 – 2007p Asia Introduction of regional bancassurance academy Hungary/Bulgaria Additional LoB next to insurance products > 100 bank partners Assurbanking Direct India Target group: Affluent urban clients (above-average incomes) Cross-border, start with: Kick-off in December 2006 Successive roll-out at all regional OEs until 2010 Poland After 3 months: GPW >250,000 EUR each # policies ≥ 2,000 each Czech Rep. A 27 © Allianz SE 2007 First branch opened in Nov. 2006; in 1Q 2007, 4 branches were added; number of clients: 23,000 A. Allianz in growth markets Distribution initiatives: Well diversified channels in New Europe… Country Tied agency Brokers NL Brokers L Corp. Sales L netw./ FA Bancassur. Direct sales Poland TA BN BL Cor L/F BA Dir Hungary TA BN BL Cor L/F BA Dir Slovakia TA BN BL Cor L/F BA Dir Czech Rep. TA BN BL Cor L/F BA Dir Romania TA BN BL Cor L/F BA Dir Bulgaria TA BN BL Cor L/F BA Dir Croatia TA BN BL Cor L/F BA Dir Russia TA BN BL Cor L/F BA Dir Existing In creation © Allianz SE 2007 Backbone: Tied exclusive agent for non-life, life and pension fund business None A 28 A. Allianz in growth markets … and in Asia-Pacific Brokers Bancassurance DM / TM1 A/E2 General agency WSM3 China TA BR BA DM / TM A/E GA WSM India TA BR BA DM / TM A/E GA WSM Indonesia TA BR BA DM / TM A/E GA WSM Korea TA BR BA DM / TM A/E GA WSM Malaysia TA BR BA DM / TM A/E GA WSM Taiwan TA BR BA DM / TM A/E GA WSM Thailand TA BR BA DM / TM A/E GA WSM Tied agency Brokers Bancassurance DM / TM E-Sales Direct walk-in China TA BR BA DM / TM ES DWI Hong Kong TA BR BA DM / TM ES DWI India TA BR BA DM / TM ES DWI Indonesia TA BR BA DM / TM ES DWI Japan TA BR BA DM / TM ES DWI Malaysia TA BR BA DM / TM ES DWI Singapore TA BR BA DM / TM ES DWI Thailand TA BR BA DM / TM ES DWI Non-Life4 Existing 1) Direct marketing/tele-marketing 2) Account executives In creation 3) Workside marketing 4) Australia not included, because distribution mainly driven by broker/dealers © Allianz SE 2007 Tied agency Life None A 29 A. Allianz in growth markets Exploiting the pension opportunity Allianz in New Europe Pension funds operating in six markets: Bulgaria, Croatia, Hungary & Slovakia (all top 3 positions) + Czech Republic, Poland Strong growth in assets of EUR 904m in 2006 Allianz pension Assets under Management (EUR m) CAGR +37% 3,363 Large base of 2.7m contributors (2004: 1.9m) Successful start in obligatory pension business in Slovak Rep.: 438,000 new members; market share: 31% (2006) 2,459 1,791 Pension reform in Romania ahead Net income above CoC already 2005 2006 © Allianz SE 2007 2004 Strong opportunity for life business = lump sum annuitization at retirement A 30 A. Allianz in growth markets Core growth markets: Opportunities in selected countries Acquisition of minorities of Allianz President Life Taiwan We fully participate in the dynamic growth of the life market Acquisition Commerce Assurance Berhad (Malaysia) Makes us number 2 of P/C market (new market share appr. 11%) Start up of greenfield Life operation Japan Growth in selected customer/product segments achievable We will further strengthen financial management, investment know-how and corporate governance of the company Allianz President Life is the sixth largest life insurer in the Allianz Group Potential for further profitable growth Allianz Service Co. Ltd. as a preparatory company set up in Jan 07 © Allianz SE 2007 Targeted go-live date Q1 08 subject to regulatory approval A 31 A. Allianz in growth markets Core growth markets: Key drivers China, India and Russia China Very successful investment in ICBC: Positive for bancassurance channel Number of licensed provinces steadily increasing Multi-distribution channel strategy starting to pay off India Strong development since market entry 2001 #2 foreign player in both P/C and Life, more than EUR 1bn revenues in 2006 Option to increase our stake in JVs from existing 26% at pre-determined price First mover advantage Top 3 in Russia and CIS Region © Allianz SE 2007 Russia ROSNO and Progress-Garant are excellent fit Fast growing life and retail insurer A 32 A. Allianz in growth markets First quarter 2007: Positive trend continues GPW (stat.)1 Combined ratio1 Net Income1,2 EUR bn in % EUR m +15.5% +3.0%-p 3.0 100.8 2.6 1.8 88.3 +41% -0.2%-p 249 100.6 91.3 177 166 1.6 99 1Q 2006 1.2 1Q 2007 78 1Q 06 1Q 07 1Q 06 1) Including non-consolidated OEs (China, Thailand, India, ROSNO/Russia ), excluding Progress-Garant 2) Bef. min. 1Q 07 1Q 2006 New Europe 83 © Allianz SE 2007 1.0 1Q 2007 Asia-Pacific A 33 A. Allianz in growth markets Outlook: Ambitious medium-term aspiration 15bn revenues from growth markets 30bn AuM from insurance operations 50m clients top line and bottom line growth p.a. © Allianz SE 2007 >10% A 34 Christian Molt Allianz in China Munich, July 12th, 2007 B. Allianz in China China at a glance Population1: GDP (Euro): GDP/capita (Euro): Inflation: Insurance penetration: FX Rate: Expected market growth (EUR bn) 1,314 m 2,039 bn 1,552 1.5% P/C 0.8% L/H 1.9% 1EUR = 10.3RMB L/H Market regulated by China Insurance Regulatory Commission (CIRC) For life JV, the max. stake of foreign shareholder is 50%; but no such limit to P/C Foreign P/C branches in China can be transformed to “wholly foreign-owned” companies since 05/04 Foreign P/C companies are not allowed to write compulsory automobile liability insurance which is 70% of total market 1) Of which 577m urban population 97 20% 26 55 38 36 10 28 2004 Regulatory framework 15% CAGR P/C 15 11 25 40 2005 2006 71 2010 Market share among Top 5 JVs (%) 57 Total market share of JVs in 2004: 2.6% 2004 in 2006: 5.9% 2006 29 22 4 AIG Generali 8 7 Prudential 2 5 Allianz 1 5 Aviva Remark: Only AIG & Allianz are active in both P/C & L/H business in China Generali’s mega case in 2006 is included, accounting for 17% of total JV’s market share Data source: CIRC B 1 © Allianz SE 2007 Key data 2006 B. Allianz in China Allianz in China (1) (EUR m) Operating profit Revenues 134 CAGR 132% 14 53% Total number of Allianz clients in China 2006 is more than 100,000, tripling the number of 2004 7 -1 -4 120 L/H -11 25 6 19 2004 2006 2004 2006 NBM1 (%) -348%-p 643 CR Legal setup Market entry: L/H: 1999; P/C: 2003 -8 ER Number of bank outlets selling Allianz products more than quadrupled to more than 800 by end of 2006 151% Combined ratio (%) 504 Number of agents more than tripled to 4,000 in 2006 295 P/C: Transformation from branch to 100% Allianz SE subsidiary pending regulatory approval -16 248 139 47 2004 2006 L/H: 51% Allianz; 49% CITIC Trust & Investment Co. Ltd. since Oct. 2005 Branch out of P/C company into provinces depends on successful transformation 2004 2006 1) Negative NBM is the consequence of high expense overrun, which is due to the overhead costs required by fast expansion and expected to be eliminated around 2010. B 2 © Allianz SE 2007 P/C Highlights B. Allianz in China Allianz in China1 (2) P/C Product mix (2006)2 Distribution mix (2006)2 Allianz market share (%) Others 2% PA 3% Bank 1% Agency 4% Rank5 9/22 Engineering 25% Direct Sales 50% 7/23 6.4 Market share in JVs Marine 8% 5/26 Market share in all 4.2 Credit 14% Liability 25% 0.0 Broker 45% 2004 L/H UL3 1% UVL3 75% PA4 & Health 2% Traditional 22% Direct Sales 3% Bank 73% Broker 6% Rank5 8/17 0.1 2005 2006 8/18 4/13 Market share in JVs 6.0 Market share in all Agency 18% Market share in JVs excl. Generali’s mega case 5.0 2.2 2.2 0.1 2004 1) Data as of 2006 if not mentioned otherwise 2) Based on statutory premiums (L/H) and GPW (P/C) 3) UL: Unit-linked insurance; UVL: Universal life insurance 0.1 0.9 0.1 2005 0.3 2006 4) PA: Personal accident insurance 5) Market rank among JVs / Market rank among all insurers B 3 © Allianz SE 2007 Property 23% 3.0 B. Allianz in China Major achievements in 2006 AZCL achieved GWP of EUR 120m (+310%) AZCL ranked # 4 among 26 life JVs in China, up from # 8 in 2005 AZCN achieved GWP of EUR 14m (+65%) AZCN ranked # 5 among foreign general insurers in China, up from # 7 in 2005 AZCL present in 14 cities of 5 main provinces with 28 sales service centers, up from 2 cities in 2004 AZCL & AZCN accomplished a joint presence in Guangdong province in 2006 Both AZCL & AZCN made a successful progress of multi-distribution strategy AZCL achieved triple-digit growth in number of agents in 2006, reaching 4,000 nationwide AZCL had more than 800 bank outlets assigned, 474 from ICBC by end of 2006 B 4 © Allianz SE 2007 Gain critical mass B. Allianz in China Profitable growth strategy for Allianz China Life Geographic expansion Set up new provincial branches Infrastructure Process Expand presence within provinces Accelerated People growth Culture Tied agents Agency companies/ brokers Direct sales/ group business © Allianz SE 2007 Multi distribution Bancassurance B 5 B. Allianz in China AZCL’s fast geographic expansion in China … Existing provincial branches Provinces planned to be entered within next 3 years Entered cities Jiangsu Coming soon Zhejiang Since 04/2006 Guangdong Since 01/2005 Shenzhen Since 05/2007 1 EUR = 10.3 RMB Total population (m) Urban population (m) GDP (EUR bn) GDP growth Disposable income per urban resident (EUR) AZCL presence as of Q1 2007 No. of Number of sales service centers cities 1 13 Shanghai 17.3 15.4 89.2 11.1% 1,816 Guangdong (excl. Shenzhen) 81.2 46.0 169.9 13.5% 1,321 7 10 8.3 8.3 48.0 15.0% 2,094 1 1 Zhejiang 47.7 26.7 130.9 12.8% 1,587 6 8 Sichuan 80.0 26.4 71.9 12.6% 817 1 2 Jiangsu 72.7 36.4 178.3 14.5% 1,200 - - 307.2 159.2 688.2 13.2% 1,473 16 34 Shenzhen Total Data source: "2005 national economy and social development statistical report“; “2006 China statistical yearbook“ © Allianz SE 2007 Sichuan Since 11/2006 Provincial area Shanghai Since 01/1999 B 6 B. Allianz in China …to be continued Geographic expansion Penetrating existing provinces Each province with a population like an European country and with growing purchasing power Speed of expansion subject to CIRC’s approval (1-2 branch p.a.) Existing provincial branches Promising market even at tier 2 or tier 3 city Less fierce competition Possibility of mass recruitment of agents Bank outlets serve as “ready” distribution channel Provinces planned to be entered within next 3 years © Allianz SE 2007 Entering new provinces Entered cities B 7 B. Allianz in China Multi-distribution channel strategy: Key driver of growth Business segments in FYP Key initiatives Agency (EUR m) Launch & enhance new agency model 145% CAGR Enhance training & performance management 16.2 Increase MDRT1 membership (1-2% of total agents) Build up e-agency platform 3.8 2004 2006 2007 Q1 Bancassurance (EUR m) 260% CAGR Roll out cooperation with Standard Chartered Bank and sign up new bank partners 85.5 39.2 6.6 Deepen the relationship with ICBC & ABC 51.7 25.6 Introduce Service Level Agreement to banks in China Promote regular premium business © Allianz SE 2007 2.7 Leverage AZCL bancassurance academy 2004 2006 2007 Q1 ICBC First Year Premium (FYP) 1) MDRT stands for Million Dollar Round Table, the premier association of financial professionals, which is an exclusive honor achieved only by top agents worldwide. B 8 B. Allianz in China Fast growth of AZCL bancassurance Rank # 2 among JVs in China (by end of 2006) AZCL’s market share in ICBC (EUR m) Rank1 05/06 YoY growth 143.6 132.5 AIA Allianz 9.7 85.5 44.5 Generali 78.5 53.2 72.8 Aviva Standard Life 19.8 41.7 -7% 90% +790% 60% +78% 30% +38% 2005 2006 4/4 6/2 5/2 2/1 0% Shanghai Guangdong Zhejiang Shenzhen +105% 2006 2007 Jan.-May Milestones Signed national cooperation contract with ICBC in April 2006 and with Agricultural Bank of China (ABC) in Sept. 2006 © Allianz SE 2007 April 2007, launched Allianz Bancassurance Academy, cooperating with all major banks May 2007, contracted with Standard & Chartered Bank and CITIC Bank is in process June 2007, launched e-sales via ICBC website Aug. 2007, scheduled to launch a real-time policy issuing system 1) AZCL’s Ranking in ICBC BA revenue in 2006/Ranking in 2007 Jan.-May B 9 B. Allianz in China Strong potential for further growth of bancassurance channel 5 major bank partners cooperating with AZCL Bank outlets total China Bank outlets available for Allianz1 Outlets assigned for Allianz 2006 2007 Q1 1 ICBC 18,764 2,226 474 588 2 ABC 24,900 1,374 127 141 3 CCB 13,629 408 59 94 4 BOC 11,000 394 35 61 5 BOCOM 2,628 321 62 52 … … … … >70,000 >4,000 >800 >1,000 … Total © Allianz SE 2007 Bank name 1) AZCL signed national cooperation contract with ICBC and ABC. The bank outlets available for Allianz are confined to the markets where AZCL is present. B 10 B. Allianz in China Building up the foundation in agency force … Highest YoY growth in # of agents (by end of 2006) AZCL’s aspiration 05/06 YoY growth 40,000 agents 23, 163 AIA 25, 442 Generali AZCL by 2010 10, 329 Prudential Manulife +9.9% +49.1% 15, 401 3, 007 5, 699 2, 109 4, 525 1, 259 4, 154 Agency managers +89.5% 2005 2006 +114.6% Agency business executives +229.9% Agents Infrastructure being constructed for … Training Enforce recruitment training Extend PPM1 training to all agency leaders Launch training tracking system Performance management Launch new performance management framework Roll out activity management tools & reference materials Enhance controlling via utilizing centralized MIS system © Allianz SE 2007 Recruiting Standardize recruitment process & tools Explore innovative new sourcing channels 1) Professional Patterns of Management, a system that adopts the best practice, experience and expertise of the Kinder Brothers. Kinder Brothers are the formers of KBI group, which is an internationally-known sales & sales management consulting firm. B 11 B. Allianz in China … and advanced training programs Allianz China Life Academy as pilot for Asia Agency Bancassurance For trainer & agency leaders For AZCL bank staff & bank representatives Professional Patterns of Management (PPM) training program Classroom based courses & e-learning materials For bank representatives Registered Financial Consultants (RFC1) training program Selected core e-learning courses For agents at various levels For all ICBC staff AAA training courses covering insurance knowledge and sales skills Selected core e-learning courses © Allianz SE 2007 For financial consultants Certified by Shanghai University of Finance and Economics 1) RFC is certified by International Association of Registered Financial Consultants B 12 B. Allianz in China Outlook: 2010/2011 Achieve 1bn Euro GWP Eliminate expense overrun & gain economies of scale in fast growing environment Triple bancassurance production © Allianz SE 2007 Enlarge agency force to reach 40,000 agents to strengthen distribution Implement consumer-driven marketing and product approach by using CFI tools B 13 Kamesh Goyal Allianz in India Munich, July 12th, 2007 C. Allianz in India India at a glance Key data 2006 Expected market growth (EUR bn) Population: 1,129 m P/C GDP (EUR): 613 bn L/H CAGR 31% GDP/capita (EUR): 555 Inflation: 5% 6.3 L/H 2.53% 2.7 2.8 1 EUR = 57.9 INR 3.6 4.8 7.1 2004 2005 2006 Insurance penetration: FX rate: P/C 0.65% 7.6 Regulatory framework Total market share Market regulated by Insurance Regulatory & Development Authority (IRDA) 74.2% 33% 34.0 21% 8.0 38% 26.0 10,8 3.7 2010e 64.9% 4.8% 3.3% Reliance General 1) New India, Oriental, National, United India C 1 © Allianz SE 2007 7.0% Iffco Tokio State insurers 1 SBI Life Bajaj Allianz ICICI LIC Major changes to be expected: Increasing the foreign insurers limit to 49% in JV companies 12.5% 7.0% 5.7% 3.4% ICICIlombard Licensed insurers can operate across India with no geographical restriction Bajaj Allianz Restrictions for foreign insurers: Shareholding in Indian JV limited to 26% C. Allianz in India Allianz in India (1) (EUR m) Operating profit1 # 2 foreign player in both P/C and Life 1,030 CAGR 113% 282 46% 15 7 0 P/C L/H 748 228 132 96 2004 -23 180% 2006 Combined ratio (%) 2004 99.8 31.7 30.3 2006 NBV/NBM4 +1.3 %-p 98.5 487% 66.8 69.5 P/C Consistent growth with profitability Only private insurer to have underwriting profits Life Revenue growth +97%YoY in 2006 213,000 agents (+95%YoY) # 1 in terms of profit and NB policies2 # 2 in terms of NB premium and GWP2 Legal setup Market entry: 2001 via Bajaj Allianz JV 69.0 26% stake in Bajaj Allianz Life Insurance 26% stake in Bajaj Allianz General Insurance 4.0% ER Highlights Call option3 to step up to 50% in P/C and 74% in L/H - price predetermined © Allianz SE 2007 Revenues - uncorrelated to profitability of JV 2.0 0.9% CR 2004 2006 1) Includes normalized investment income 2) Among foreign private insurers Note: All figures on calendar year basis 2004 2006 3) Exercise subject to regulatory approval 4) New business margin and profit after expense overrun C 2 C. Allianz in India Allianz in India (2) Product mix (2006)1 Misc. 5% Health4 Motor 44% 6% Engin. 9% Bancassurance 9% Others 10% Motor Dealers 11% Indiv. others;Group others; Health4 1% Endowment 5% Agents 33% Rank2 6/2 6/2 6/2 National tie-up 7%3 Property 26% L/H Travel agent 2% Allianz market share (%) Broker 16% Individual unit linked 94% Others 1% Bancassurance 11% Brokers & other interm. 17% 6.4 4.7 Direct 21% Agency 71% 2004 Rank2 3/2 2005 2006 2/1 3/2 7.6 5.7 3.4 2004 1) Based on ANP (L/H) and GPW (P/C) 2) Rank among state insurers plus private insurers/among private insurers only Note: All figures on calendar year basis 7.0 3) National tie-up e.g. with motor manufacturers 4) P/C: Short term cover (up to 1 year); L/H: Long term cover bundled with life insurance contract 2005 2006 C 3 © Allianz SE 2007 P/C Distribution mix (2006)1 C. Allianz in India The India story India is a mass market with impressive volumes Economic growth not limited to mega cities – rural areas participate as well Economic wealth quickly spreads through the population Only 1 national insurance license required + Multi-channel distribution = Key for successful market penetration © Allianz SE 2007 Nationwide presence C 4 C. Allianz in India The Indian opportunity: Focusing on the middle class Mapping India’s income classes (in m households) Rich (above INR 2,000,000) Benefit maximizers: Own cars, PC’s 1999 - 2000 1 3 2005 - 2006 6 Consuming (INR 50,000 – 2,000,000) Cost-benefit optimizers: Have bulk of branded consumer goods, 70% have two wheelers, refrigerators, washing machines 30 Climbers (INR 25,000 – 50,000) Cash-constrained benefit seekers: Have at least one major durable good (mixer, sewing machine/television) 48 66 78 Aspirants (INR 15,000 – 25,000) New entrants into consumption: Have bicycles, radios, fans 48 32 33 Destitutes (less than INR 15,000) Hand-to-mouth existence: Not buying 35 32 17 55 75 The big opportunity is in the mass market © Allianz SE 2007 1994 - 1995 Need for pan-Indian presence across segments to capture the markets Source: NCBA C 5 C. Allianz in India Insurance environment until 2001 Start of Bajaj-Allianz JV What we did differently compared to our peers P/C market Agency was the only optional distribution channel 90% of business done directly through 4,000 offices of government insurance companies No product innovation Bad service Cashless claim settlement was unheard of Life market Only one Life company1 was operating till 2001 Products like unit linked policies did not exist P/C Focus on retail Pioneered several innovative services Tie-up with non-traditional channels for distribution of products like motor dealers and manufacturers, travel agents, banks L/H Minimize set-up costs for distribution e.g. Banyan tree Fast roll out for pan-Indian presence P/C Tie-up with motor dealers and manufacturers to increase volumes Leverage IT and focus on IT-enabled systems Create image of transparency and innovation Six sigma methodology (claims handling, customer services) L/H Fast and nationwide roll-out of branches to leverage cross-sell/up-sell Focus not only on tier 1, but also on tier 2 + 3 cities 1) Life insurance corporation (state owned company) C 6 © Allianz SE 2007 How it all started C. Allianz in India We are the market shaper in retail insurance... GPW Today Will be driven by growth in per capita income Increase premium Develop agency (cross-sell health to motor customers) Cross-sell Auto manufacturer tie-ups, motor dealers, banks, travel agents 0-5 Years 5-10 Years 10 Years + © Allianz SE 2007 Increase no. of policies Developing multiple distribution channels is necessity C 7 C. Allianz in India ....and our retail strategy pays off Our achievements Only P/C company with underwriting profits for the last three years (RoRAC > 18%) Lowest set-up expenses in the sector Strong productivity (highest premium per employee in the industry) Infrastructure in place (more than 6 million policies issued in a year) Broad retail distribution (over 213,000 agents) Next steps Increase agents to 450,000 for Bajaj-Allianz Life Insurance Company Leverage and develop alternative channels (corporate agents, brokers, worksite business etc.) Exploit bancassurance opportunity © Allianz SE 2007 - Low penetration (less than 2% customers of state-owned banks insured) - Attract further banking partners Product diversification (e.g. banking) C 8 C. Allianz in India The Banyan-tree agent network Bajaj Allianz agent network How it works? S S Branch sets up 4-5 satellites S S Certain size Satellite Offices Satellite Offices Satellite Offices Satellite Offices Branch Satellite Offices Sales team managers promoted to set up and grow satellites via hiring agents Satellites with small functional office: Only point of sale and service, processing at parent branch Satellites turn into branch at certain size Success factors © Allianz SE 2007 Entrepreneurship + ownership driven by personal leadership and passion High growth, high retention Highly stable set up The Banyan tree creates a solid setup C 9 C. Allianz in India Further success factors: Innovative products and services… Innovative products (EUR m) Sophisticated services Wedding cancellation/postponement Film, event insurance SMS alert for status of motor claims, renewals and all life policies issued Insurance for mules, cattle, other livestock “Home visit” services for health insurance Travel insurance policy on travel system Galileo/Amadeus Mobile claim assessment service Micro insurance products Revenues from innovative products SMS (’000) sent to policyholders and agents +514% 23 9 2004 Policy issuance at point of sale 2006 234 38 2005 2006 We create demand with innovative products and as a superior service provider C 10 © Allianz SE 2007 CAGR +60% + All retail products on the internet C. Allianz in India …and superior IT solutions Internet based Management Information System - Key business information accessible everywhere - Real time management interaction “Wake-up” call - Automated SMS alerts each morning to top management and office heads - Key information about premium collection the day before Instant issuance of policies at all points of sale IT division named as the Centre of Competence in Asia Pacific - First level support for OPUS1 users of Allianz companies worldwide © Allianz SE 2007 - Maintenance and support for Web Enabled OPUS (WEO) applications 1) OPUS: Open Product Underwriting System. C 11 C. Allianz in India Challenges Products - Customers getting increasingly sophisticated (big cities) - Product differentiation increasingly important - Deregulation in P/C provides more product flexiblity Competition - Number of foreign competitors increasing - Low barrier to entry - Fight for talent increasing © Allianz SE 2007 Systems - Continuous IT investments and improvements to support rapid growth - System development important for customer satisfaction - Excellent systems key to differentiate from peers Bajaj Allianz benefits from Allianz Group initiatives and has successfully coped with all challenges C 12 C. Allianz in India Summary & Outlook We have a strong presence in India and the foundation has been laid for enhancing it We aim to increase our total market share to 10% Differentiation is key especially with number of players increasing constantly © Allianz SE 2007 Retention of employees is the biggest challenge we face C 13 Hannes S. Chopra Allianz in Russia & CIS Munich, July 12th, 2007 D. Allianz in Russia Russia at a glance Key data 2006 Expected market growth (EUR bn)1 Population: 141 m GDP (EUR): 755 bn GDP per capita (EUR): FX rate: L 9% P/C/H 1.1% L 0.0% 1 EUR = 34.5 RUB Regulatory framework CAGR 15% 27% 5,305 Inflation: Insurance penetration: P/C/H 5.5 7.8 9.4 5.4 0.1 7.6 9.2 0.15 0.18 2004 2005 2006 16.6 15% 16.0 35% 0.6 2010e Total market share Increasingly active role of insurance regulator 12.5% 9.2% 7.2% 6.0% Stricter solvency rules in place since July 2007 4.3% Expected market liberalization after WTO entry RGS Ingo Allianz RESO SOGAS 1) Allianz’ own IFRS estimates and forecasts of GPW based on official statistics adjusted for “non-risk” insurance. D 1 © Allianz SE 2007 Foreign insurers’ share in aggregated charter capital of all insurers operating in Russia must not exceed 25% (currently ca. 7%) D. Allianz in Russia Allianz in Russia (1) (EUR m) Operating profit 55% CAGR 45% 756 38 1001 61% 315 640 P/C/H 312 L 136% 3 2004 46 18 -1 16 2006 -7%-p 97 38 42 52 55 2004 2006 CR 2006 NBV/NBM 236% CAGR 90 -8 2004 Combined ratio (%) ER 50% 17 2.5 12.1% 0.2 16.3% 2004 2006 1) Progress-Garant revenues included pro forma in 2006 (acquired on 21/05/2007) 2) Commonwealth of Independent States 3) First time full consolidation in 2007 Highlights TOP 3 insurance group in Russia and CIS2 ROSNO – most recognized insurance brand on Russian insurance market More than 3m retail and 50,000 corporate clients, more than 17m OMI clients reach Countrywide distribution network with approx. 8,500 agents, 120 branches and 1,100 points of sale Fastest growing life and retail insurer Legal setup Market entry 1990 via Greenfield 2001: JV with Sistema/acquisition of 45.7% stake in ROSNO 2004: Start of life and asset management operations 2005: ROSNO enters Ukraine 02/2007: Majority in ROSNO3 05/2007: Acquisition of Progress-Garant3 (#18) D 2 © Allianz SE 2007 Revenues D. Allianz in Russia Allianz in Russia (2) Product mix (2006)1 P/C/H Other 3% Gen. liab. 2% Motor OD. 30% Distribution mix (2006)1 Allianz market share (%) Agents 20% Rank Direct 43% OMTPL 12% Organic External2 Property 25% Health 25% Group 45% 4 Individual 55% Brokers, car dealers, other 37% Brokers 9% Agents 91% Rank 5.2 3 8.1 Non-life real market Acc. 3% L 5 6.1 1.1 7.0 2004 2005 2006 10 7 4 Life market3 8.3 3.1 2004 1) Based on Statutory premiums (L) and GPW (P/C/H) 2) External growth includes pro forma Progress-Garant (acquired on 21/05/2007) 3) Corrected for financial schemes; including captive insurance 2005 2006 D 3 © Allianz SE 2007 6.1 D. Allianz in Russia Allianz in Russia: From early mover to market shaper Ost-West Allianz 2007 Allianz Group - TOP-3 insurer in Russia Protection Provision Performance Allianz-ROSNO Asset management Foreign insurers – market entry GPW ’06 EUR m 1990 Allianz 756 1994 AIG 79 1996 Zurich1 188 2002 ERGO 0.5 Ceska Pojistovna 23 ACE 4 ROSNO Non-Life Allianz ROSNO Life ROSNO Centre Re ROSNO-MS AVIVA 0.5 Allianz Russia Medexpress Wiener Städtische2 101 Progress-Garant Progress Med (Russia) Mitsui na ROSNO Ukraine Allianz-ROSNO Life (Ukraine) Tokyo Marine na Sampo Japan na Fortis na ROSNO rep. office (Kazakhstan) 2005 2006 © Allianz SE 2007 1990 Allianz entering Russian market Allianz Group entered the market far ahead of competitors and is the largest foreign insurer in Russia today 1) Reflect the acquisition of Nasta in Feb. 2007 2) 25% non-consolidated stake in MSK D 4 D. Allianz in Russia Key factors for success in the Russian insurance market RGS Ingo Allianz Reso Distribution power Brand and client trust Large scale retail expertise Risk management and operational excellence Underwriting and product know-how © Allianz SE 2007 Source: Allianz’ own assessment Allianz is in a leadership position in Russia and CIS based on long experience of combining best practice with local expertise D 5 D. Allianz in Russia Allianz is enhancing its competitive position Market dynamics, GPW (EUR m) Allianz heading for leadership (mkt. share) Rosgosstrakh CAGR 29% 7,815 14% 12% 10% 8% 6% 5,540 4,279 4% 2% 0% 2004 Allianz RESO Reso 16% 9,119 2003 Ingosstrakh 2005 2006 13.5% 11.6% 7.8% 5.4% 4.1% 2002 12.1% 11.7% 8.7% 6.4% 4.0% 2003 12.5% 9.8% 9.3% 6.3% 6.9% 9.2% 7.2% 6.1% 6.0% 5.0% 2004 2005 2006 Allianz position in the market © Allianz SE 2007 Fast developing insurance group in Russian market with CAGR 2003-2006 = +48% vs. market CAGR 2003-2006 = +29% Overtaking local peers – from TOP-5 in 2003 to TOP-3 in 2006 Allianz is the fastest growing TOP-5 insurance group in Russia D 6 D. Allianz in Russia Allianz has a leading position in most business lines in Russia Portfolio structure1 (EUR m) Market position 740 182 P/C/H 312 130 52 35 72 23 L 3 11 635 AM 2005 Top 3 Classical motor own damage products Top 4 Obligatory motor third party liability with regulated tariffs Top 1 Short term (up to 1 year) cover of medical treatment expenses Property MOD 89 OMTPL 184 Health 62 Other 16 Life Top 4 Mostly endowment with various riders; no unit-linked products due to lack of regulation AuM Top 7 Mutual funds, trust accounts 555 124 2004 Classical property lines with mainly industrial risks 222 187 86 48 101 35 Top 5 © Allianz SE 2007 457 Brief description 2006 1) Progress-Garant included pro forma in 2006 figures (acquired on 21/05/2007). D 7 D. Allianz in Russia Well diversified presence in Russia GPW 2006 (in EUR m) 41 ROSNO More than 100 branches and 1,100 points of sales 1 18 29 Moscow & Moscow region More than 8,500 agents 2 42 7 2 21 Severo Zapadnaya Volgo Viatskaya 1 15 8 Centralnaya 2 25 7 8 3 4 Zapadno Sibirskaya 18 Sredne Volgskaya Ujno Volgskaya 10 10 Sales Moscow vs. regions Progress-Garant (%) Dalne Vostochnaya 44 61 56 2004 2005 ROSNO (%) Vostochno Sibirskaya Uralskaya 39 Regions Moscow 54 46 2006 Regions Moscow 21 23 79 77 2004 2005 Sredne Sibirskaya 34 66 2006 © Allianz SE 2007 424 Progress-Garant (PG) Allianz expands its distribution network with clear focus on regional development and retail D 8 D. Allianz in Russia CIS: A different view – looking at centers of prosperity … CIS1 Key CIS economic centers GDP 2006 population Moscow EUR 124bn 10.4m St. Petersburg EUR 24bn 4.7m 2005 Tymen Tatarstan EUR 13bn 3.8m Sverdlovsk EUR 13bn Belarus EUR 28bn 9.7m Ukraine EUR 80bn 46.5m Moldovia Georgia Armenia Azerbaijan EUR 15bn 8.5m Tymen EUR 59bn 3.3m Kazakhstan rep. office EUR 58bn Kazakhstan 15.4m Kyrgyzstan Tajikstan Uzbekistan EUR 12bn 27m Turkmenistan GDP (EUR bn) GDP per cap. (EUR) 3.3 59.6 18,243 10.4 107.3 10,332 Astana (Kaz.)2 0.6 3.9 6,745 Krasnoiarsk 3.0 11.8 3,989 St. Petersburg 4.7 17.9 3,837 Almaty (Kaz.)2 1.3 4.8 3,739 Kiev (Ukraine)2 2.7 9.9 3,643 Tatarstan 3.8 13.1 3,462 Moscow Region 6.6 18.9 2,850 Bashkorkostan 4.1 10.2 2,489 Novosibirsk 2.7 6.4 2,395 Nizhniy Novgorod 3.5 7.9 2,256 Kemerovo 3.6 7.9 2,196 Irkutsk 3.7 7.2 1,956 Moscow Russia Pop (m)3 © Allianz SE 2007 Russia Allianz growing in main economic centers 1) 2) 3) CIS = Commonwealth of Independent States 2006 2002 D 9 D. Allianz in Russia … with Ukraine and Kazakhstan being key priorities Russia Growth drivers Ukraine Kazakhstan Launch pad for CIS Size 2nd largest CIS economy 3rd largest CIS economy Population 46.5m 15.4m GDP CAGR 2001 - 2006 +22% +24% Loan CAGR 2001 - 2006 +51% +48% Insurance penetration 0.97% 0.68% Leverage ROSNO - Infrastructure - Brand - Products - Background + High GDP growth + Decreasing country risks © Allianz SE 2007 + Consolidation opportunities Further opportunities for profitable growth in CIS D 10 D. Allianz in Russia 1.3bn GWP from CIS markets of EUR 1.3bn 2.9bn AuM from insurance operations (CAGR 75%) 2,500 points of sale and over 9,000 agents, most productive agent network in CIS >20% Growth above market average © Allianz SE 2007 Aspiration 2009 D 11 Károly Salamon Allianz in Hungary Munich, July 12th, 2007 E. Allianz in Hungary Hungary at a glance Population: GDP (EUR): GDP/capita (EUR): Inflation: Insurance penetration: F/X rate: Expected market growth (EUR bn) 10 m 85 bn 8,430 6.5% P/C 1.65% L/H 1.69% 1 EUR = 252 HUF Regulatory framework Market regulated by the Hungarian Financial Supervisory Authority P/C CAGR L/H 15% 3.14 16% 14% 2.38 2.77 1.41 1.55 1.55 0.97 1.22 1.59 2004 2005 2006 5.51 2.82 2.69 2010e Total market share 21.6% No restrictions for foreign insurers/banks 14.8% Major changes to be expected: - Introduction of a new real-estate tax from 2008 - End of the current 1 month MTPL renewal period - State requirement for sales agents to take insurance exams 15% Allianz GeneraliProvidencia 14.0% ING 9.7% 9.1% OTPGarancia Aegon E 1 © Allianz SE 2007 Key data 2006 E. Allianz in Hungary Overview Allianz Hungária (1) CAGR Operating profit 5% 610 15% L/H 576 12% 77 2004 80 96 2006 Combined ratio (%) 31.1 54 ER 72.1 64.8 2004 2006 Countrywide network Strong composite profile 41% 6 2004 12 Unique cross-selling potential 2006 NBV/NBM Legal setup 10.7% 96.9 32.1 1,721 agents Market leader 68 -6.3 %-p 103.2 12% 60 533 P/C 2.364 m clients 672 4% Highlights 7.5 Market entry: 1990 via acquisition of state owned monopolistic insurer 8.3 13.0% 8.6% 2004 2006 From 1996 100% Allianz ownership © Allianz SE 2007 Revenues LR E 2 E. Allianz in Hungary Overview Allianz Hungária (2) P/C Distribution mix (2006)1 SME 1.1% Personal 7.7% TPL 35.0% Ind+Liab 21.2% Casco 33.0% L/H Health 1.0% Others 1.0% Bank 3.0% Dealer 16.0% Allianz market share (%) Agent 44.0% Broker 36.0% Traditional 76.9% UL 22.4% Other 7.0% Dealer 0.0% Broker 4.0% Bank 4.0% Agent 85.0% Rank 1 1 38.3 39.1 2004 2005 Rank 5 5 7.8 2004 Rank2 4 37.6 2006 7 7.3 9.5 8.7 1) Based on statutory premiums (L/H) and GPW (P/C) 2) Pension business 1 2005 4 Regular life 6.0 9.0 2006 4 Total life E 3 © Allianz SE 2007 Product mix (2006)1 E. Allianz in Hungary Major achievements and challenges Achievements Challenges Retained market leader position Cultural change from a sales focused product oriented company to a customer focused market oriented company Expense ratio in P/C is among the best in the market 5-years average P/C RoRAC above 30 % Among the most attractive brands in the insurance market Shift the market image perception from motor/non-life insurer to a full-range Financial Services Provider Focus on growth without sacrificing profitability Dynamic growth in life and asset gathering business in order to get to a more balanced portfolio © Allianz SE 2007 Stable client base E 4 E. Allianz in Hungary Business Modell Finance Motor & Prop. Private Marketing/CRM Market Compliance Management HR Bank - Employed agents - Entrepreneurial agents Sales External channels - Brokers - Dealer - Bank channels Direct © Allianz SE 2007 Corporates Products Life & Pension Internal channels - Branches Processing & IT E 5 E. Allianz in Hungary 1. Dynamic expansion in life insurance 2. Asset gathering 3. Motor insurance: Keep the leading market position 4. Administration: Standardized processes, centralized operation 5. Sales: Increase capacity and improve efficiency 6. Build full-range Financial Services Provider with Allianz Bank © Allianz SE 2007 Initiatives to ensure profitable growth E 6 E. Allianz in Hungary Initiatives to ensure profitable growth 1. Dynamic expansion in life insurance EUR m New Product: Allianz Best Invest New financial advisor network targeting high income customer segment Mid doubledigit CAGR Single premium Mid singledigit CAGR Cross-selling: Take advantage of large P/C portfolio Bundled product with Allianz Bank: Term deposit and unit-linked in one, mortgages with life product 92 Regular premium 2006 © Allianz SE 2007 18 Extension of sales capacity: Increase number of tied agents, expand life broker channel 2010e E 7 E. Allianz in Hungary Initiatives to ensure profitable growth 2. Asset gathering EUR m Low doubledigit CAGR Increasing average salaries as base for pension contribution “Young” pension funds (start 1998), very low cash out-flow in the next 5 years Second position in the voluntary insurance market and fourth position on the obligatory market 1,953 Investment funds Number of clients 2006: 556,000 1,073 Other techn. reserves 600 Life insurance reserves 280 2006 © Allianz SE 2007 Pension funds 2010e E 8 E. Allianz in Hungary Initiatives to ensure profitable growth 3. Motor insurance: Keep the market leading position Number of contracts (’000) Competitive pricing in MTPL Low singledigit CAGR Product and pricing renewal in Casco Direct sales channel MTPL market share 2006: 41% 2,254 448 1,806 © Allianz SE 2007 Casco MTPL 2006 2010e E 9 E. Allianz in Hungary Initiatives to ensure profitable growth 4. Administration: Standardized processes, centralized operation Expense ratio P/C Centralized policy administration in Budapest starting in July 2007 Centralized policy administration in the country-side planned for 2008 23% 2006 Motor: Centralized and automated underwriting process © Allianz SE 2007 25% 2010e E 10 E. Allianz in Hungary Initiatives to ensure profitable growth 5. Sales: Increase capacity and improve efficiency Number of financial advisors 2,000 1,721 600 0 2006 2010e Branch offices 2006 85 62 Internal channels Traditional composite agent network with new financial advisor units at branch offices Set up a new pure financial advisor network to improve sales efficiency and financial image Transform traditional branches into integrated assurbanking branches 2010e Direct Internet, call centers External channels Broker channels (mainly non-life business) Car dealers (being at point of sales) MLM1 partners (financial and life product lines) 2006 2010e 1) Multi Level Marketing E 11 © Allianz SE 2007 Number of agents E. Allianz in Hungary Initiatives to ensure profitable growth… 6. Allianz Bank: Full range Financial Services Provider Number of clients of Allianz Bank (’000) CAGR 107 % 279 Assurbanking model achieved through bank’s full integration with Allianz Hungária insurance 85% of Allianz Hungária agents sell banking products Allianz Bank has started with focused approach to expand to fully-fledged bank in 2-3 years 2006 © Allianz SE 2007 15 2010e E 12 E. Allianz in Hungary …resulting in a leading full-range Financial Services Provider Client portfolio (cross-selling) 2.364 m clients 2.470 m clients Pension 518 Pension 434 Life 173 2006 Bank 279 Non-Life 1,936 Life 230 2010e © Allianz SE 2007 Non-Life 1,809 Bank 15 High single digit revenue growth until 2010 E 13 E. Allianz in Hungary Outlook Keep market leader position Keep RoRAC above Allianz Group average Dynamic growth in life, banking and asset gathering Build a full-range Financial Services Provider © Allianz SE 2007 Ambition: Offer best value for money E 14 Adam Farkas Allianz Bank Hungary Munich, July 12th, 2007 F. Allianz Bank Hungary Allianz Bank Hungary – key figures Operations 1Q 2007 Plan 2007 # of clients: 25,557 # of current accounts: 17,782 # of credit cards: 482 8,709 # of deposits: 272 # of FTEs: 134 # of branches: Market rank: 5 60,000 Total assets: EUR 186m Operating revenues: EUR 7m Net income: EUR -15m # of branches: 30 32 out of 41 © Allianz SE 2007 # of asset-backed loans: # of clients: F 1 F. Allianz Bank Hungary Allianz has the second largest client base of any financial services provider in Hungary Insura n avg. 1 ce custom e .6 custo 8 contract rs mer s/ Opportunity to cross sell to insurance clients 2.364 m clients Pension 434 Bank 15 2006 © Allianz SE 2007 Non-Life 1,809 Life 173 F 2 F. Allianz Bank Hungary Allianz insurance clients represent the largest market potential Estimated gross monthly salary/individual (HUF) Income Age Pensioners over ~ 200,000 ~11% Affluent ~ 80,000 to ~ 200,000 ~41% Middle mass under ~ 80,000 ~23% Lower mass ~8% ~ 60 ~ 26 Youngsters and life starters xxx Income distribution of broad mass customers based on pension customer actual income statistics and estimated income based on other indicators for non-life insurance customers Source: Allianz, KSH Allianz market share Note: F 3 © Allianz SE 2007 ~16% F. Allianz Bank Hungary Allianz can also leverage its strong brand A leader in brand awareness among insurance companies... ...and also compared to banks, including market leader: OTP Spontaneous awareness (%)1 Spontaneous awareness (%)2 as Life & Property Insurer as MTPL insurer 100 100 90 90 80 80 70 70 60 60 50 50 40 40 30 30 20 20 10 10 0 as Life & Property Insurer as MTPL insurer as a bank A ego n Generali OTP Garancia ING A rgo sz Uniqua Unio n Credit Suisse Allianz OTP Post a K&H BB CIB Er st e RZB Cit i Takarék HVB MKB Hungar ia Helps to save marketing costs in building a brand 1) As of March, 2005, with exception of MTPL insurance 2) As of Aug. 2004, with the exception of Allianz which was measured in March 2005 Source: Ave-New Marketing Kft., Research International Note: Brand awareness of AH measured in different study from different (but similar sized) sample in context of awareness of insurance companies; other asked in context of banks F 4 © Allianz SE 2007 0 A llianz Hungaria F. Allianz Bank Hungary Existing Allianz distribution network can be used to sell banking products Network of over 1,700 sales agents & brokers used as primary sales engine… Share of products sold …and 128 outlets provide national coverage for establishing a branch network Brokers Sales agent network 100% 90% 80% 70% 60% 50% 40% 30% Agency Branch 20% 0% Casco MTPL Life Other non-life Home © Allianz SE 2007 10% 128 outlets F 5 F. Allianz Bank Hungary Blueprint for the AZ New Europe Banking network Business steering/central functions Sales/distribution Technical product provision Banking as one LoB1 in a joint board of management P/C Life Pension funds Market management Joint insurance and banking points of sale Banking © Allianz SE 2007 Processing Leveraging Dresdner Bank’s expertise (esp. risk management, products, infrastructure and IT) 1) Line of Business F 6 F. Allianz Bank Hungary Allianz Bank to start with focused product-approach and expand to fully-fledged bank in 2-3 years Start with investments and loans followed by fully-fledged bank + Products Customers Channels Competitive offers around bundled products Cross sell to current Allianz Hungária Group customer base Mostly rely on insurance agent network for sales Term deposits offered as a ‘must’ to fund loans Specific focus on customers of Group who are especially eligible for relevant banking products Gradually build branch network Direct channels not a must from the start, but desirable soon afterwards Bank to move towards fully-fledged bank, expanding its product portfolio, targeting non-Allianz customers and expanding to full multi-channel distribution F 7 © Allianz SE 2007 Basic C/A offer, not competing aggressively for primary clients at first F. Allianz Bank Hungary Strong insurance/banking product bundling as a key differentiating factor Individual insurance sold through package Current account C/A C/A Term deposit TD TD Credit card CC 6 out of 7 products ABPL Personal loan PL PL Mortgage MG MG Mutual fund MF MF Every buyer of one of the 6 banking products receives insurance product as benefit C/A Unit-linked life insurance product bundle CC Asset backed personal loan ABPL Supports cross selling of insurance and retention On avg. 84% of C/A consist of secondary accounts TD CC Pension fund and life insurance as collateral for loan Combined life insurance product bundle E.g. buyer of attractive term deposit must buy unit-linked product ABPL PL MG Pull products generate good opportunity for x-sell MF © Allianz SE 2007 Group insurance products included in package Purchase of a banking product would facilitate the purchase of an insurance product F 8 F. Allianz Bank Hungary AZB’s core banking system to be operated by AZHU IT subsidiary – IT platform suitable for regional synergies Other shared services include CRM and joint call center operations… Joint CRM enables use of customer database: Insurance clients master data Customer data used for loan scoring, marketing campaigns, generation of sales leads, etc…. Joint call center operations with specialized Allianz insurance and Allianz bank operators to handle insurance and bank clients AZHU’s IT subsidiary to provide IT infrastructure, including: Core banking system Intranet, internet and e-mail maintenance and support Maintenance of disaster recovery site, and other IT services Other miscellaneous support functions including: Internal audit co-operation Procurement (e.g. stationary, etc) Miscellaneous admin services (e.g. travel organization, etc) © Allianz SE 2007 Based on existing call center infrastructure F 9 F. Allianz Bank Hungary Allianz Bank’s budgeted costs significantly lower than peers’ branch capex and operating costs Build-up cost of an average branch Operating cost of an average branch In thousand EUR In thousand EUR Maintenance costs Personnel costs 400 245 ~ -58% ~ -45% 135 Market average Allianz Market average Allianz © Allianz SE 2007 168 F 10 F. Allianz Bank Hungary Introduction of new products and services in 2007 2006 2007 Allianz Status Package Feb 19 Overdraft Feb 19 Apr 1 Mixed deposit May Saving accounts May Personal loan Internet bank June July SME accounts Mortgage SME loans Sept Aug © Allianz SE 2007 SMS services Sept F 11 F. Allianz Bank Hungary Outlook Value Proposition for the Customer Value Proposition for AZHU Trusted provider: Personalized service from trusted „mobile” agent Client retention through banking products Innovative provider: Unique products bundled with insurance Value for money: Benefits and discounts for Allianz Group membership Cross selling: Additional insurance premiums from bundled products Better use of existing sales/branch network © Allianz SE 2007 Comfortable access: One-stop shop for all financial services needs F 12 Werner Zedelius Innovation at Allianz – i2s Munich, July 12th, 2007 G. Innovation at Allianz – i2s Innovation is already happening within Allianz: Examples of existing innovation Processes Products and services Mobile medical physical (Thailand) Financial development statement (US) Customers and channels Business model & culture Index-linked life (US) Heritage (US) Allianz SE Schutzbrief 55Plus (Germany) X-selling with administration mailing (AGF) Program Promise (AU) Microinsurance (India) Allianz Direct (New Europe) Comex Online (AGF) Household (Germany) Identity theft (US) © Allianz SE 2007 Da Vinci Room (US) Sharia (Egypt/Indonesia) G 1 G. Innovation at Allianz – i2s Example for successful product innovation: Allianz “Schutzbrief 55Plus” Solution Support in critical situations Accident Schutzbrief 55Plus Market management Assistance and frail care at home Cash benefits + Accident Need for long-term care Health Funeral insurance © Allianz SE 2007 Do not become a burden on family Health Illness Remain independent Assistanceservices Death Live an active life at home P/C Frail care Client needs Life G 2 G. Innovation at Allianz – i2s Example of successful product innovation: Personal accident insurance in Germany Outgrowing the market … 158.0% 160% EUR 1.6bn 150% 140% Allianz EUR 6.1bn 130% Market 120% 110% 100% 129.5% EUR 1.0bn EUR 4.7bn 1996 1997 19981 1999 2000 2001 2002 2003 2004 2005 2006 “Invaliditätszusatzvers.” EUR 12m 123,000 policies “50+” EUR 312m 432,000 policies “Unfallrente” EUR 23m 300,000 policies “60 Aktiv” EUR 54m 271,000 policies © Allianz SE 2007 … driven by continuous product innovation “EnkelPolice” and “55Plus” 1) Incl. Vereinte from 1998 onwards G 3 G. Innovation at Allianz – i2s i2s – ideas to success: Build extensive innovation culture based on modern processes i2s Provides a platform for all staff, management and agents to submit ideas Follows a decentralized approach embedded in a global framework Makes innovation part of day-to-day business Focuses on small i’s and Big I’s Fosters an innovative company culture Contributes to Group initiatives and other strategic topics What have we achieved since the start in mid-2006? i2s established in > 90% of OEs > 70 local innovation managers and i2s teams in place © Allianz SE 2007 > 27,000 ideas submitted, > 2,000 ideas implemented First global idea campaign, together with CFI Global i2s innovation awards G 4 G. Innovation at Allianz – i2s Three key objectives of i2s Profitable growth Perception (internal & external) Communication Reputation Visibility Innovative culture Risk-tolerating Entrepreneurs Motivation G 5 © Allianz SE 2007 Small & Big I’s Synergies Reach G. Innovation at Allianz – i2s Adding top-down idea generation to bottom-up approach Profitable growth = small i = Big I Small & Big I’s Synergies Reach Topdown innovation Perception (internal & external) Communication Reputation Visibility Bottom-up innovation Innovative culture Risk-tolerating Entrepreneurs Motivation G 6 © Allianz SE 2007 Small I’s and Big I’s G. Innovation at Allianz – i2s Growth markets: A successful start of the i2s innovation journey 2006 achievements 2008 Becoming a trusted innovator New Europe ~ 3,000 ideas generated Of which more than 330 ideas implemented (implementation ratio ~ 11%) More than 15% of all employees submitted ideas 2007 2006 Building the innovation base Asia-Pacific ~ 6,000 ideas generated Of which more than 600 ideas implemented (implementation ratio ~ 10%) More than 20% of all employees participated One regional innovation award event © Allianz SE 2007 Extending innovation G 7 G. Innovation at Allianz – i2s © Allianz SE 2007 Global Innovation Awards: Setting the tone from the top G 8 Appendix Munich, July 12th, 2007 H. Appendix Investor Relations contacts Tel. +49 (0) 89 3800-3963 Holger Klotz E-mail: holger.klotz@allianz.com Head of E-mail: Investor Relations oliver.schmidt@allianz.com Susanne Arheit Tel. +49 (0) 89 3800-3324 Christian Lamprecht Peter Hardy Tel. +49 (0) 89 3800-3892 E-mail: christian.lamprecht@allianz.com E-mail: susanne.arheit@allianz.com Andrea Förterer Tel. +49 (0) 89 3800-18124 Tel. +49 (0) 89 3800-6677 Tel. +49 (0) 89 3800-17975 Alexandra Mahnke-Hühn E-mail: andrea.foerterer@allianz.com IR events Tel. +49 (0) 89 3800-18180 Fax: E-mail: Internet (English): Internet (German): E-mail: peter.hardy@allianz.com E-mail: alexandra.mahnke@allianz.com +49 (0) 89 3800-3899 investor.relations@allianz.com www.allianz.com/investor-relations www.allianz.com/ir H 01 © Allianz SE 2007 Oliver Schmidt H. Appendix August 3, 2007 Announcement of second quarter results 2007 August 10, 2007 Interim report second quarter 2007 November 9, 2007 Announcement of third quarter results 2007 November 9, 2007 Interim report third quarter 2007 February 21, 2008 Financial press conference for the 2007 fiscal year February 22, 2008 Analysts’ conference for the 2007 fiscal year March 20, 2008 Annual report 2007 May 21, 2008 Annual General Meeting © Allianz SE 2007 Financial calendar 2007/2008 The German Securities Trading Act obliges issuers to announce immediately any information which has a substantial potential price impact, irrespective of the communicated schedules. It is therefore possible that we will announce key figures of quarterly and fiscal year results ahead of the dates mentioned above. As we can never rule out date changes, we recommend checking them on the Internet at www.allianz.com/financialcalendar. H 02 H. Appendix Disclaimer No offer These materials do not constitute an offer to sell, or the solicitation of an offer to buy, any securities in any jurisdiction, including the United States. Cautionary Note Regarding Forward-Looking Statements The statements contained herein may include statements of future expectations and other forward-looking statements that are based on management's current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. In addition to statements which are forward-looking by reason of context, the words "may", "will", "should", "expects", "plans", "intends", "anticipates", "believes", "estimates", "predicts", "potential", or "continue" and similar expressions identify forward-looking statements. Actual results, performance or events may differ materially from those in such statements due to, without limitation, (i) general economic conditions, including in particular economic conditions in the Allianz Group's core business and core markets, (ii) performance of financial markets, including emerging markets, (iii) the frequency and severity of insured loss events, (iv) mortality and morbidity levels and trends, (v) persistency levels, (vi) the extent of credit defaults, (vii) interest rate levels, (viii) currency exchange rates including the euro / US dollar exchange rate, (ix) changing levels of competition, (x) changes in laws and regulations, including monetary convergence and the European Monetary Union, (xi) changes in the policies of central banks and/or foreign governments, (xii) the impact of acquisitions, including related integration issues, (xiii) reorganization measures, and (xiv) general competitive factors, in each case on a local, regional, national and/or global basis. Many of these factors may be more likely to occur, or more pronounced, as a result of terrorist activities and their consequences. The matters discussed herein may also be affected by risks and uncertainties described from time to time in Allianz SE’s filings with the US Securities and Exchange Commission. © Allianz SE 2007 No duty to update The company assumes no obligation to update any information contained herein. H 03