290022_MH_Scope V14No1_12

January 9, 2009
In This Issue:
Santa Visits Mission 2
Scope Profile: Frank Ford 3
New Directors Named 4
2009 Volunteer Sales Posted 5
Celebrating MERIT Mentors 6
A New Year Puzzle! 8
Scope It Out! 11
Kaleidoscope 12
Volume 14 #1
Thanks for Asking!
Locals sound off to Obama-Biden Transition Team on
issues of healthcare reform
Mission Hospital, as well as the rest
of the nation, was asked by the ObamaBiden Transition Team and incoming
Health and Human Services Director Tom
Daschel to provide some constructive
ideas on how American’s healthcare system could be changed for the better. We
took them up on the offer.
Mission’s external website posted a
questionnaire, with questions posed by
the transition team, to collect responses
from the community and our own staff.
The aim was to gather thoughts on
America’s healthcare delivery system, the
major problems and obstacles, and possible solutions. More than 900 people
responded to that online survey. The
results will be submitted by Mission to
the Obama-Biden Team as well as our
state and national representatives.
AN OVERVIEW OF THE PROBLEM
AND OUR OWN SITUATION
The potential of healthcare in
America is enormous and ever expanding.
Diseases that once were life-threatening
are now curable; conditions that once
were devastating are now treatable. We
have the knowledge to extend and
improve lives.
But our system is admittedly flawed,
failing to deliver affordable, high-quality
healthcare to all Americans. According to
the Obama/Biden website dedicated to
On Monday, December 29, Mission Hospital, led by Director of Strategic Planning and Public Policy,
Brian Moore, held a discussion on the condition of our healthcare system. About 40 regional leaders,
physicians and board members attended to express their ideas and concerns. The results will be
shared, along with the information gathered from our online survey, with both the Obama-Biden
Transition Team and local and state representatives. The major issues that surfaced included the cost
of healthcare and health insurance, lack of integration of care, the need for primary care, personal
responsibility and the need for improving the level of quality. The group discussed the issue of who
should pay for healthcare (employer, individual, government) and how wellness and prevention could
be encouraged, if not mandated.
this issue, our system faces three interrelated problems:
First, healthcare costs are skyrocketing, hurting our families as well as our
economy:
• Health insurance premiums have doubled in the past eight years, accompanied
by increasing co-pays and deductibles that
threaten access to care. At Mission,
employee premiums are 10.3% higher
than they were five years ago.
• Large medical bills have contributed to
half of bankruptcies and foreclosures. In
Buncome County, we have seen a 23.2%
increase in poverty from 1998 to 2007.
Today, 22 in 100 people between 19 and 64
are without health insurance. Only five
years ago, that percentage was 18. Many
families say that they are only a few paychecks away from being homeless.
See “Thanks for Asking” continued on page 7
Ho!
Ho!
Ho!
Santa and Mrs. Santa joined Joe Damore to
thank Mission staffers on Christmas Day.
Pictured above is a crew from 8North Neuro,
Diabetes, Adult Medicine: Gloria Carroll, Santa
Joe Grady from Paws with a Purpose, Jamie
Cardwell, Georgina Chesky, Joe Damore, Kelly
Parson, Mrs. Claus. Patricia Goforth of HR,
Carolina Botham and Don Warren.
On the right is the team from Food &
Nutrition at St. Joseph: Melinda Hardin, Mrs.
Claus, Joe, Chris Griffin, Patricia Carballo,
Natasia Edwards-Stowe, James Resper, Shayna
Stywalt, Joe Jones and Dashon Jenkins.
For more photos, go to missionhospitals.org.
First Blood Drive of 2009 on January 12!
Mark your calendars for Mission’s first blood drive of 2009, Monday, January 12, 7 a.m. - 4
p.m. on the St. Joseph Campus, Conference Rooms 1 & 2
Due to emergencies and people who have chronic illnesses, the demand for blood is constant, making the need for donors
crucial. Healthy donors are the only source of blood. Currently there is no substitute.
As part of our Community Service goal, we would like to have 2% of
the staff donate blood in 2009.
If you haven’t donated before, the process is simple and
takes about an hour. If you have any questions or concerns
about the donating process, please call 1-866-562-7156 to
speak with an American Red Cross representative.
Start 2009 off by helping give the most precious gift possible,
LIFE! Call for your appointment, 213-2222 (option 2).
2 • Scope • January 9, 2009
Scope Profile: Frank Ford
Mission’s VP of Physician Services
This is another in a series of features in
Scope to spotlight members of the Mission
leadership team. Frank Ford serves as Vice
President of Physician Services. He came to
Mission in November 2007 from the Carolinas
Healthcare System in Charlotte, where he was
Vice President of the Carolinas Physicians
Network. For more on Frank, go to www.missionondemand/frankf.
Callers to the Laboratory will be
greeted by a Client Services Rep beginning January 12, the go-live date for the
Lab’s new Call Center.
The Call Center concept was developed out of a desire to offer a higher level
of customer service to our clients. The
Call Center will field calls regarding inpatient results and requests, as well as calls
from our Outreach clients and physician
offices.
Scope: What attracted you to Mission?
Ford: I was aware of Mission. I knew it
was a beautiful place to live – a great community, but also a great healthcare community, and that Mission was a wellrespected health system.
Scope: What are the biggest challenges
facing Mission from your perspective
as Physician Services leader?
Ford: The initial challenge is to work on
building an organizational structure at
Mission for a strong physician network.
We’re focused on having the right mix of
specialties to serve the needs of the community.
Scope: How would you describe your
leadership style?
Ford: Participative. I like to think that
I’m a person who not only talks the talk,
but also walks the walk. I believe in leading by example.
Scope: What have been your most significant professional accomplishments
to date?
Ford: I’m a fellow of the American
College of Medical Practice Executives,
and have been active in the College. I
believe in the educational development of
people – that’s part of what it means to be
a professional. I’m proud of having
worked with a lot of managers and helped
them progress in their careers.
Scope: Tell us ab0ut your family.
Ford: I’ve been married for 22 years to
my wife, Marcia Zipf, who is an assistant
professor in the nursing program at
Cabarrus College of Health Sciences in
Concord, NC. So, we alternate weekends
between Concord and Asheville.
Laboratory
Opens New
Call Center
Scope: Any pets?
Ford: A 14-year-old Lab mix named
Dixie, and two yellow nape amazon parrots named Doc and Gator. And, yes, I’m
a Florida Gator’s fan.
Scope: Do you have any hobbies?
Ford: I play golf (not that well), dabble in
photography and enjoy walks in the
woods.
Scope: Favorite music?
Ford: I’m a 70s and 80s kind of guy. Also
a big Jimmy Buffet fan – I lived in Florida
for 15 years.
Scope: Favorite book?
Ford: I worked with Quint Studer and
admire his work (on customer satisfaction
and quality). He’s done a good job of taking information from a lot of different
people and making it actionable.
Scope: Favorite food?
Ford: I’m a Southern boy at heart. It
doesn’t get much better than good fried
chicken and biscuits.
Scope: Who is your hero or most
admired person?
Ford: My father, Frank Ford, Jr. (I’m the
3rd). He was a successful small businessman in Hattiesburg, MS, and taught me
how you handle yourself, ethics and
integrity, and how you take care of the
people who work for you.
The 3-0982 extension currently
published in the phonebook will no
longer be accessible after January 12, so
please take note:
Beginning January 12, all callers should
dial 3-5177. The caller will hear a menu
listing three options:
• For IP Phlebotomy on the Memorial
Campus, or to add a test to an existing
specimen at the Memorial Campus,
press 1.
• For IP Phlebotomy on the St. Joseph
Campus, or to add a test to an existing
specimen at the St Joseph Campus, press 2.
• All other calls, press 3.
Callers may also dial these extensions
directly (numbers have not changed):
• Transfusion Services: 3-0942
• Microbiology: 3-0972
• Pathology: 3-0957
• Morgue/Office of Decedent Affairs:
3-0978
The goal is to have each call answered
as quickly as possible by a trained Client
Rep who can give the information
requested without transferring the call if
at all possible. If all the Client Reps are
busy, the caller will be placed in a queue
and will be helped by the next available
representative.
Scope • January 9, 2009 • 3
Two New
Directors
Named
John H. Riggs, PhD, RRT, has been
named director of Respiratory Services at
Mission Hospital.
Riggs’ career spans
28 years of management experience in forprofit and not-for-profit hospitals. Before
joining Mission on
Dec. 1 he was director
of Cardiopulmonary
Services at Piedmont Medical Center in
Rock Hill, SC.
He holds a bachelor’s degree from the
University of Charleston in West Virginia,
a master’s degree in healthcare administration from Almeda University in
Indiana, and a clinical doctorate from
UCLA. He is the author of two books on
respiratory pathology and physiology, and
holds three U.S. patents for respiratory
drug delivery systems.
For a fun and healthy
puzzle, turn to page 8 of
this issue of Scope!
4 • Scope • January 9, 2009
John Locke has recently joined the
Mission Healthcare Foundation staff as
Director of
Philanthropic
Initiatives. In this
newly created position,
Locke will work with
trustees, donors and
staff to build a major
gifts portfolio plus
develop new relationships and community partnerships.
Locke, a 24 year resident of Asheville,
has served in key positions with the
Asheville Chamber, YMCA of Western
North Carolina, Toastmasters
International and Rotary. He is currently
Co-Chair of the Asheville Chamber’s
Total Resource campaign, an organizer of
the January 20th, 2009 “Lessons in
Leadership” event at the Grove Park Inn,
and is enrolled in Leadership Asheville 27.
Prior to joining Mission Healthcare
Foundation, Locke served as Regional
Business Development Manager for
Dixon Hughes, PLLC.
2009 Volunteer Sale
Schedule Finalized
Mark your calendars!
Dates and vendors for the 2009 fundraiser sales have been finalized. The sales, sponsored by the Volunteer Organization, generate income which is then donated back to
Mission Hospital to fund needed programs, equipment and supplies for patients, families and staff here at Mission. In 2008, the sales produced $38,415.
A new vendor has been added to the lineup. Infinite Entertainment will be coming
in August to offer a variety of electronics and accessories including cameras, camcorders,
GPS systems, computers, televisions, video games, movies and much more.
Masquerade $5 Jewelry
March2 & 4
March 5 & 6
STJ Lobby
Memorial A649
Books Are Fun
April 6 & 7
April 8
MEM Heart Tower Terrace
STJ Conf. Rooms 1 & 2
May 18
May 19 & 20
STJ Conf. Rooms 1 & 2
MEM Heart Center Terrace
Read’s Uniforms
Linens & More
June 29 & 30
July 1
MEM Heart Center Terrace
STJ Conf. Rooms 1 & 2
Infinite Entertainment
August 3 & 4
August 5
MEM Heart Center Terrace
STJ Conf. Rooms 1 & 2
Read’s Uniforms
Sept. 21
Sept. 22 & 23
STJ Conf. Rooms 1 & 2
MEM Heart Center Terrace
Books Are Fun
Nov. 9 & 10
Nov. 11 & 12
STJ Conf. Rooms 1 & 2
MEM Heart Center Terrace
Dec. 1 & 2
Dec. 3 & 4
MEM Lobby
STJ Lobby
Masquerade $5 Jewelry
Getting
Gardens
Ready for
Spring
With at least a couple of months
before spring breaks through, there are
still some things you can do to enjoy your
outdoor garden and get ready for the next
crop of flowers and vegetables.
• Use your wood ashes on your vegetable
garden, bulb beds and non-acid loving
plants if the pH of the soil is below 6.0.
• Plant asparagus crowns this month when
soil is dry enough to work.
• Prune your grape vines, broken or undesired limbs on your shade trees, and
remove “weed” trees from your landscape.
• Keep tree leaves from collecting on your
lawn.
• Apply slow-release fertilizers on coolseason lawns.
• Don’t forget to care for holiday house
plants like poinsettia, amaryllis,
Christmas cactus, gloxinia and cyclamen.
• Study your seed catalogues and start
planning on paper what you want to
accomplish. Consider drought-resistant
varieties.
• Order your small fruit plants like strawberry, blueberry and blackberry for a midMarch planting.
• Prepare a spot in the vegetable garden
for early spring vegetables like English
peas, cabbage, carrots, onions, Irish potatoes, radishes, rutabagas, spinach and
turnips.
• And don’t forget to fill your bird feeder!
Mr. and Mrs. Cardinal will be so thankful,
and the yellow finches will sing your praises!
Source: NC State Extension Service
Scope • January 9, 2009 • 5
Celebrating Our MERIT Mentors!
Gold MERIT Mentor
Samuel “Dylan” Parker – CVICU
The comments shared by this family
speak to the excellent service and exemplary care that Parker provided. “The care
you gave my son was above and beyond
my expectations. To all of you, but especially Dylan. I thank you with all my
heart. My son is back to work part-time
and gaining strength each and everyday.
Your care made all the difference. May
God bless each and every one of you.
Dylan, my son will never forget you. He
was scared, worried, and hurt, but you
kept him informed, made him smile, and
kept him as comfortable as you could. You
kept him company and seemed interested
in anything he wanted to talk about. You
made him feel safe as well as caring for
him. You will look up one day and he will
be standing there to say thank you. He
has told me several times, ‘Mom, I want
to go see Dylan and thank him.’ Thank
you for being a friend to my son. You were
just what he needed.”
Silver MERIT Mentors
Alex Webster – Food & Nutrition
“Alex played a significant role in providing food for the recent last minute dinner for the CMS surveyors and for the
entire week during the CMS survey.”
Kim Grugan – Occumed-Staff Health
“After an exposure to body fluids from
a patient who was reported to be highly
until another trained RN could take over.
She never complained and was back early
the next morning for her next shift. She is
always supportive of her co-workers and
the unit.”
infectious, I was treated by Kim in Staff
Health. She listened deeply, was compassionate, honest, yet reassuring. She went
to great lengths to determine if the
patient’s reportedly multiple infections
were actually current, running a number
of tests, identifying antigen vs. antibody,
teaching me the difference between the
two (which had been misidentified on my
unit). She stayed after hours on at least
two evenings to solve this mystery and
called to inform me of the results, which
ultimately all turned out to be negative.
Kim transformed what could have been a
very stressful week into a huge relief. I
felt honored to be in her capable care.”
Bronze MERIT Mentor
Nina Ponder – Medical Cardiology
“Nina is an excellent role model for
new staff. She takes extra time with orientees to educate them on new processes.
Nina attends workshops and always brings
new information back to the unit to
share. Nina stays late to ensure proper
care of her patients. On a night when an
Aquaphoresis patient was on the unit and
the only trained RN on the unit from
night shift had to go home sick, Nina
stayed over from day shift until 10:30 pm
to make sure her patient was cared for
Legal Services,
Risk Management
and Worker’s Compensation
has moved to 345 Biltmore.
The new main number is 213-5500.
Please refer to your 2008 Mission
Phone Directory for additional new
phone numbers.
6 • Scope • January 9, 2009
Department MERIT Mentors
Chadwick Romano – Rehab Inpatient
David Telford – PACU
Debbie Dalton – Staffing Pool
Marie “Annette” Erwin – 4S Orthopedics
Tracy Toth – Accounts Payable
MERIT Mentors
Anne Plyler – Rehab Inpatient
Beverly Workman – Radiology Admin.
Carolyn “Twin” Battle – Rehab Inpatient
Walter Hill – Rehab Inpatient
David Walsh – Food & Nutrition
Diana Brown – Accounts Payable
Donna Davis – Rehab Inpatient
Donna Smith – Rehab Inpatient
Heather Hooper – Medical Cardiology
Janice Plammons – Rehab Inpatient
Jennifer Ogle – Food & Nutrition
John Lesh – Rehab Inpatient
Katie Metheny – Rehab Inpatient
Kim Green – Accounts Payable
Lillian Falciglia – Food & Nutrition
Linda Palmer – PACU
Rebecca Murphy – Rehab Inpatient
Robert Mangum – Rehab Inpatient
Sean Strivelli – Food & Nutrition
Sheilia O’Brien – Labor & Delivery
UNC Medical School Expansion On Hold
University of North Carolina system officials said they will
delay their request for money for the medical school expansion
in its two-year budget request for 2009 because of expected
declines in state revenues. In the meantime, local project leaders
say they are pursuing other options to increase the number of
doctors in the mountains.
The $450 million expansion project also included setting up
similar satellite campuses in Charlotte while increasing enrollment at UNC School of Medicine in Chapel Hill and East
Carolina University’s Brody School of Medicine. It is intended to
increase the number of physicians in our state.
“Mission Hospital, MAHEC and the Western North
Carolina Health Network continue to plan for a regional medical
school campus in the near future,” says Jeffery E. Heck, MD,
who is helping to lead the expansion project in Western North
Carolina.
“We cannot afford to sit idly for too much longer and will
continue to prepare by working with Chapel Hill and our local
legislators to keep the momentum going. We are looking at some
smaller pilot projects for training a small cohort of medical students, starting new residencies and providing training opportunities for students from other medical schools.”
Some rural western communities are already feeling the pain
of a physician shortage. North Carolina could see a 21% drop in
the ratio of physicians to population by 2030, according to a
2007 study by the N.C. Institute of Medicine.
Thanks for Asking, continued from page one
• Rising healthcare costs place a burden
on American businesses, as they try to
balance health benefit costs with job
growth and competitiveness. American
manufacturers are paying more than twice
as much on health benefits as most of
their foreign competitors (measured in
cost per hour). As the largest employer
west of Charlotte, Mission also feels the
pinch of providing health benefits to our
staff. Five years ago at Mission, our annual
budget for health and dental insurance
was $23,272,575. Today, Mission spends
approximately $30 million a year to cover
our 6000+ employees.
• Problems with healthcare quality and
administrative “waste” contribute to these
costs:
Medical errors result in as many as
100,000 deaths per year in U.S. hospitals.
On average, American adults received
just 55 percent of recommended care for
the leading causes of death and disability.
• The U.S. spent $412 per capita just on
healthcare administration and insurance
in 2003 – nearly six times as much as
other developed countries.
Second, over forty-five million
Americans have no health insurance:
• Nearly 160 million Americans have jobbased insurance, but many are just a pink
slip away from joining the ranks of the
uninsured. For every 1 percentage point
increase in the unemployment rate, over
one million people become uninsured.
• Manufacturing plants, once providing
the livlihood for our region, have been
closing at an alarming rate, particularly in
counties such as Rutherford and
McDowell. The unemployment rate in
our region ranges from 5.5% in Asheville
to as high as 10%.
In 2008, Mission provided $28.2 million in charity care, and wrote off more
than $10.7 million in bad debt. Yet, the
community counts on us to be here when
they need us, regardless of their ability to
pay, and we have an obligation to our
community to provide these services,
even when the cost of doing so continues
to rise.
• Being uninsured leads to delayed care –
late diagnoses for cancer when it is harder
and more expensive to treat, and preventable complications due to untreated diabetes. It also leads to denied care – a child
without health insurance is less likely to
receive medical attention for recurrent
ear infections or for asthma. Mission’s
Children’s Dental Services delivers dental
care to 600 - 800 children each year on
the ToothBus. All are either covered by
public insurance or receive charity care.
Another 900 children are seen in in the
OR.
In many areas, uninsured trauma victims are less likely to be admitted to the
hospital and are 37 percent more likely to
die of injuries.
• Even people with coverage are increasingly finding that it is insufficient or simply not there when needed. Nearly one in
five Americans either delay care or have
unmet needs despite having health insurance.
Third, our nation’s investment in prevention and public health is inadequate,
leading to rapid spread of chronic diseases, many of which could be prevented
entirely or managed:
• One in three Americans – or 133 million
– have a chronic condition, and five
chronic diseases – heart disease, cancer,
stroke, chronic obstructive pulmonary
disease and diabetes – cause over twothirds of all deaths.
• Approximately 1 in 3 children born today
will develop diabetes in their lifetime.
Childhood diseases such as pertussis,
once thought to be a thing of the past, are
reemerging due to lack of basic immunizations.
• Only four cents of every health care dollar is spent on prevention and public
health.
We will share the results of Mission’s
online survey in the January 23 issue of
Scope.
Source: www.choice.gov, the Asheville Area Chamber of
Commerce, and Mission Health System
Scope • January 9, 2009 • 7
A New Year, A New You! A Puzzle!
Five friends take different routes to make their goal
As part of their New Year resolutions, April and four of her friends have all decided to go on a diet to see if they can lose a few
unwanted pounds and start living a healthier lifestyle. Each of the five friends has decided to give up their favorite snack food and to
start exercising. Each person wants to lose a different amount of weight. From the clues given, you will have to figure out how many
pounds each person wants to lose, the snack food they are giving up, and the type of exercise they are adding in.
1. Sarah is trying to lose more pounds than the one who has given up candy, but fewer pounds then the one who has begun using the
treadmill.
2. Mable is trying to lose exactly 14 pounds fewer than the person walking.
3. Bob (who is not the one taking Yoga) has stopped eating his afternoon bowl of ice cream. Bob is trying to lose exactly 7 pounds
13
20
24
27
34
Ch
o
Pot colate
.
Ice Chip
s
Ca Cream
ndy
Piz
za
Tre
a
Yog dmill
a
Kar
ate
Wa
l
Box king
ing
fewer than the boxer.
4. Mike is trying to lose exactly 7 pounds fewer than the one who has
given up Potato Chips.
5. The woman who has given up chocolate isn’t the one trying to lose
27 pounds.
6. April knows that potato chips are a small sacrifice to make as she is
trying to get into a bikini.
7. The woman boxer has decided to give up candy to reach her goal.
Note: If you are new to logic puzzles, the grid at the right can help you. Each
cell in the grid represents one possible relationship. A “•” represents a definite
yes and an “x” represents a definite no.
Mable
Bob
Mike
April
Sarah
Treadmill
Yoga
Karate
Walking
Boxing
Chocolate
Potato Chips
Ice Cream
Candy
Pizza
Answer on page 12
Top 10 Excuses for NOT Getting
Your Flu Shot
10. You’d like to catch up on your favorite TV shows.
9. Getting sick is one way to get your spouse to do some chores around the house.
8. You get thrills having the chills.
7. You have PTO you need to use up.
6. You’re desperate for sympathy.
5. You like the taste of Nyquil.
4. You’ll try every new plan to lose weight.
3. You can save gas money by staying home for a week.
2. You consider coughing a full-body workout.
1. Your stock portfolio includes Kleenex and Vicks.
We hope this top 10 list will make you smile, but the flu is no joking matter. The flu can make you very sick; it can even be deadly.
You can protect yourself and your loved ones and patients from getting the flu this season simply by getting a flu shot or nasal spray
vaccine. It’s a quick, easy step that will help you stay healthy and smiling all winter long!
Confirmed cases are already being reported in North Carolina and at Mission, but you still have time to act. To schedule your flu
shot, make an appointment with Staff Health by calling 213-2222, option 2.
8 • Scope • January 9, 2009
Celebrating Service In January!
40 Years
Terry Dunn
35 Years
Ruby Fuller
Carolyn Harris
Michael Woon
Biomedical Engineering
Oncology
Environmental Svcs.
Lab, Chemistry
30Years
Milton Jackson
Traci Plemmons
Lab, General
Radiology
25Years
Jerylyn Williams
Administration
20 Years
Kenneth Black
Information Technology
Sally Bryant
NICU
Mary Caldwell
Pastoral Care
Gail Henderson
9 Stepdown
Mary Horrell
Health Education Center
Pansie Huffstedtler
Pediatrics
Regina Humphries
Food & Nutrition
Irene McAlhaney
Surg. Peds Dental
Carl Smith
Operating Room
Carol Hodges Taylor
Accounts Payable
15 Years
Trivia Hefner
Polly Hyatt
Virginia Moss
Lisa Silver Cody
7 General Surgery
SATU
Revenue Cycle Mgmt.
Peds Neurology
10 Years
Dawn Al Khatib
Surgical Preop
Frank Bednarski III
Interpretive Svcs.
Julia Black
NICU
Pamela Chandler
MSICU (CNTH)
Geneva Conley
Trauma Care Unit
Teri Freeland
Nursing Admin.
James Garrison
Pastoral Care
Robin Hardister
General Surgery
Phyllis Holmes
Cardiology, Echo
Anne Irvine
Respiratory Services
Audrey Pearson
Food & Nutrition
Steve Ray
Offsite Maintenance
Lori Rhodes
Nursing
Jacqueline Ruscoe
Cardiology Echo
Sean Strivelli
Food & Nutrition
Deborah Trackerman
Adoles. Psych
Jocelyn Turner
Jimmy Tyndall
ED Admit Unit
Environmental Svcs.
5 Years
Christopher Adams
Neurosciences
Dorothy Bridges
Environmental Svcs.
Roger Dexter
Surgical Materials Mgmt.
Cheryl Elledge
Radiology CT
Terry Fields
Heart Path
Sandra Goodwin
Human Resources
Sandra Goodwin
Sterile Processing
Gail Gordon
PASU
Tisha Griffith
Staffing Pool
Susan Hjelsand
NTICU
Veardeary Hoxit
General Surgery
N. Erik Ingvarson
Adoles. Psych
Susan Kidney
ASC
Jennifer Mathis
Adoles. Psych
Tina McCurry
CVRU
Melissa Michaels
Facility Dispatch
Shannon Moorefield
CVRU
Rick Moss
Sterile Processing
Barbara Veilleux
MCSD
Gabriel Wilson
Biomedical Engineering
Dogwood on Track for May Move-in
Except for a couple of orange barrels and fencing along the front, you would think that our new building was fully functioning. As we enter January
we are finishing up with construction. We are completing the HVAC Test and Balance and all that will be left is final inspections by the city and state.
The 6th floor is next in line and will be completed by mid-January with 4th floor (the new NTICU) likely being done with construction by end of
January. The 4th floor also has the patient medgas and power booms being installed. These ceiling mounted booms allow the beds to be away from
the wall instead of the traditional “headwall configuration” found in most patient rooms. That work will be completed in early January. The 3rd floor
is on a similar track as 4th, so by the end of January, LL3, LL2, 3, 4 and 6th will be finished with construction and moving heavily into inspections,
owner and architect punchlists, system commissioning, furniture and equipment move-ins, final cleans and infection control checks. It still appears we
will be moving folks in by early summer. The 1st floor is trailing the others by a month or so, but is still on track for a May move-in, and 2nd floor
occupancy, moving the Main OR into Dogwood, is planned for December 2009. Hopefully next month, Scope will go for an inside view.
Scope • January 9, 2009 • 9
Ask Dr. Sig
Dear Dr. Sig,
I notice that you often run letters commending staff members who have
done a good job.
Will you let your readers know that if they would nominate their coworkers for a MERIT Mentor award, they could win real prizes including
cash and movie passes, as well as recognition with their peers.
– Mary Caldwell
That’s a great idea, and it’s so easy to do. Go to MissionOnDemand,
MOD, and type MERIT Programs into the search engine. From there
you can learn all about how the program works and fill out a form to
nominate someone who has done a particularly great job demonstrating Mission’s MERIT core values of mercy, excellence, respect, integrity
and trust/teamwork.
Letter to Dr. Sig,
Since we like to call ourselves “green,” have we thought of putting the
lights in the stairwells of the parking decks on sensor? Now that it’s dark
12 hours a day there’s a lot of power (coal-produced) that could be saved if
the lights came on when a door opened. The same goes for offices, and in
the units the clean/dirtly/equipment rooms could be on sensor as well.
Also we could save gallons of water if we had instantaneous heaters at
sinks in patient rooms or somehow the water didn’t have to be run for 20
minutes to get it hot. Just wondering if we couldn’t be doing more to live up
to the image of green that we like to advertise.
– Enviromentally Aware RN
According to Mark Carland, head of Facility Services, many efforts
have been made and others are in process to conserve energy in our
facilities. The amount of energy consumed per square foot has been
reduced over the past several years by up to 30%. These numbers will
be reduced more in the following years.
Your suggestion to use motion sensors in the stairwells of the
parking decks will not meet National Fire Protection Association
codes. A certain light level level must be maintained at all times for
safe movement in a time of emergency. Also for safety reasons, lighting must meet building codes also. Turning off the lighting will not
meet building codes.
Mission looks at each opportunity to save energy through periodic
energy audits and conservation of domestic hot water is one of the
items on that audit. The cost of implementing the opportunities identified must be considered along with the savings. In the case of
domestic hot water, the payback period for implementing this program is in excess of 12 years and is not feasible to retrofit the old
buildings at this time. New construction is taking such considerations
in mind.
Mark welcomes anyone interested to schedule an appointment to
review the most recent energy audits and future plans for improvement.
Dear Dr. Sig,
They are angels...the nurses on the 6th floor Neurosurgical Unit and
in the ICU at Mission Hospital. I have only a teeny remembrance of the
kind care in ICU, but I know they played a crucial role in the 36 hours post
surgery. I had a brain tumor removed by Dr. Richard Lytle. He performed a
perfect surgery. Every ill side effect that had been tormenting me for many
years was completely gone.
Massive healing of my mind, body, emotions and spirit occurred during
my 12 day hospital stay as a result of the professional and loving care I was
given by the nursing staff. I would be negligent if I withheld this information
from the world! It felt as though I had spent 12 days of vacation at the
Mission Hospital Health Spa. Even the food was absolutely marvelous!
I have thought and thought since that time about what I could say that
would truly reflect how much the whole experience meant to me. There is
no way to put it into words. Here’s to you, ladies and gentlemen...Elisa,
Greta, Barbara, Ashley, Andrea, Melissa, Amy, Eva, Mary, Colin, Susan, Natalie,
Heather, Elise, Jason, Katherine, Jessica, JoAnn, John, Brian, Ernestine, and all
of the folks in the ER and intensive care. Thank you from my heart to yours!
10 • Scope • January 9, 2009
– Mary Dorner Stephens
Dear Dr. Sig,
I just want to relay what an AWESOME experience I had at the ED
with my three-year-old daughter, Rylee, on Saturday, December 20. Rylee
had a 104 temperature and was diagnosed with pneumonia. She is my free
spirit and dislikes going to the doctor’s office very much despite all the positive reinforcement my wife and I give her. Just ask anyone in the ED that
day, she was loud and was letting her voice be known.
As a pediatric dentist, I am well aware at how some children have fears
of the unknown. I also have an unbelievable amount of appreciation for
those who go above and beyond to not just calm a child down, but to make
their experiences AMAZING. That is exactly what the kind and caring individuals that represent the Memorial ED did for Rylee. From the first person
we encountered who checked us in to the last person who saw us out, I can
say only one thing…SPECTACULAR! Although EVERYONE was exceptional,
I do want to name one person. This is because Rylee still talks about Olga
(Badinger)…and she truly was terrific that day.
As Rylee’s father, I thank you for a great TEAM effort in making a difference in a little girl’s life.
– Douglas B. Pratt
Letter to Dr. Sig,
To whoever ignored the previous letter about walking up the ramps in
the parking deck:
I don’t normally write to Dr. Sig, I enjoy reading it, and I didn’t really want
to write and complain, however, I do have one complaint.
Another person wrote about this a while back, but it didn’t seem to sink
in. Those of you who insist on walking rather than taking the elevator, kudos,
but don’t be stupid about it.
It really takes a lot of faith to walk up the ramps in the parking deck,
especially in Biltmore Deck. Maybe you don’t realize, but when the deck is
full, those of us leaving really cannot see around the cars and the pole until
we’re already making the turn. So when we turn around the corner, it is very
unnerving to slam the breaks on and swerve in the narrow space provided,
to keep from hitting a pedestrian who thought they’d save themselves five
minutes by walking up the ramp. If you think you’re scared, try being the
one to almost run someone over.
So please, I implore all the walkers, walking is great, but please use some
common sense. I can almost guarantee that if you can’t see around the corner to see if a car is coming down the ramp, chances are we can’t see that
you’re walking up it either.
As much as some people may love working at Mission, I doubt any of us
really want to be a patient here if we can avoid it.
Dear Dr. Sig,
I have heard enough whining about not having enough foam coffee cups!
All of these little foam coffee cups with lids that each of our departments
“just have to have” are stuffing our landfills by the day. Really, how many
cups do we have to use in a week? Consider this number when multiplied
by each person and then by each department. Would it be such a hardship
to save a few thousand dollars and landfill space and bring your own cup
with a lid? It is kind enough that our departments supply us with coffee, so
shouldn’t we insist that our fellow coworkers fill their own cups instead of
purchasing all of those wasteful foam cups? Imagine the money that could
be saved in the cafeteria if we could fill our own reusable cups for soft
drinks.
– Eco-friendly HUC
Visit the Dr. Sig Forum from the MOD Main Page.
From there, you can simply click and send a
comment to Dr. Sig.
Staff and volunteers are welcome to submit ads for “scope it out.” Please include your name and contact information. The ads themselves must include
your home e-mail or phone number – not your work contact info. No names will be printed. Listings will appear once in the next available issue of
Scope. To repeat the ad you must resubmit it. The deadline for each issue of Scope can be found on the last page of each edition. To place an ad, mail it to
Linda Gooden in Community Relations, e-mail Linda.Gooden@msj.org or fax it to 213-4812. All questions regarding ads should be directed to Linda at 213-4800.
Cars and Motorcycles
International School Bus: No seats, needs
minor repairs. Great for storage. $200.
645-4525
Polaris 4 Wheeler Racer: This is a racing
quality 4 wheeler, not a child’s toy. Motor has
been improved. $1500 OBO. 645-4525.
Ford F250 XL Heavy Duty Work Truck:
4WD, CD player, AC/Heat, 1800 watt power
inverter, towing package, running boards,
Reading Utility bed. Has all new brakes and
shocks. 120K. $7,000. Excellent work truck.
Call 828 768-7832.
1999 Jeep Cherokee Sport: Excellent condition, new tires, A/C, power windows &
doors. $4,800. 670-5816 or 768-5216.
Wrecked 1997 Oldsmobile Eighty-Eight:
155,000k miles. Great for parts. 828-2758977. $600. Price negotiable.
Motorcycle/Scooter: 2007 Yamati RX 150cc
w/helmet. $1800 OBO. Must sell. 1,438 miles
Vicki - 828-242-6537
Homes and Land
Fully Furnished 2 BR/1BA Duplex Unit:
Available now for rent by the week or
month. Includes wireless internet, phone,
cable TV, water, electric, heat (natural gas),
laundry in basement, off road parking, all
linens and cleaning supplies - no utilities to
hook up in your name. Second bedroom
doubles as a study with a fold down couch.
Perfect for a traveler or work out of towner.
Cozy, Reasonable, 8 minute drive to hospital,
2 min to downtown, Central to North
Asheville area. Please no smokers or pets.
$1000/mo (breaks down to $700 lease,
$300 utilities), or $300 a week. Call Marianne
273-6139.
House for Sale: West Asheville, 2/1, 770 sq
ft, .21 acres All new roof, windows, electrical,
heat pump, water heater, appliances, kitchen
cabinets, landscape and fresh paint w/ ceiling
fans installed in every room! Secluded,
fenced in back yard, single car attached
garage. Call Melissa Sites, Agent for Realty
World, at 828-771-2660 MLS# 429674.
Lots for Sale in Leicester: 2 lots, both 3.4
acres. 9 miles from Patton Ave. 1 lot is
$62,500 and the other lot with better views
& nice, 1 level building sites is $70,000 or
both for $122,500. Email
tiresd@netscape.net for plats and info, or call
828-645-7930
Lots for Sale in Weaverville: 1.3+ acres to
1.9+ acres with Views. South facing, private
and gently sloping lots in restricted subdivision. Starting at $64,500. Email
tiresd@netscape.net for plats and info, or call
828-645-7930.
House for Rent: 3BR/2BA in W. Asheville.
Newer home w/1 car garage, covered front
porch, wrap-around deck, gas fireplace, open
floor plan, on cul-du-sac. Pets ok w/deposit.
$995/month plus $995 deposit. 1 yr. lease
required. Call 216-5064 or 216-9682.
Log Cabin for Rent: Fully furnished log cabin
located in East Asheville. 1 BR/1 BA.
Washer/dryer, satellite TV. Electricity included in monthly rent. $650/month. Call 7122086.
Roommate Wanted: To share large house in
Montford with washer/dryer, cable in each
bedroom. Immediate occupancy is a one
bedroom, fully furnished; second bedroom
with sun porch, not furnished, will be available by 1/1/09. Rent is $400 a month - not
including utilities. Please, no smokers or pets.
Please call 828-231-6519.
House for Rent: N. Asheville - 20
Meadowview Rd. - $975/per month. Cute,
clean, very well-maintained house in safe
neighborhood off Beaverdam Rd. 3BR, 1-1/2
BA, hardwood floors, central air, oil heat, fireplace, single car attached garage with lots of
storage shelves, private yard with deck and
beautiful trees and plantings; washer and
dryer; approximately 1200 square feet;
Lease, application, credit check plus security
deposit required. No smokers please. Call
704-609-3254 or e-mail
tsugaspur@hughes.net. I can e-mail pictures
to you if you send me your e-mail address
or you can look up the address on Asheville
craigslist to see a few pics.
Condo for Sale: Beaverdam Run condo featuring 2BR/2 BA and 2 beautiful stone fireplaces with new energy efficient gas logs.
Condo recently updated and all this with a
year-round mountain view. The community
offers spacious sites having 132 units on 116
acres. There are 5 ponds, miles of walking
trails and a clubhouse offering an indoor
heated pool with a retractable roof and fitness center. For more information on our
condo go to our website at http://www.benburkett.com/asheville and you will see the
beauty that awaits you. Rent to buy will be
considered. Also visit http://www.beaverdamrun.org/ to learn more about the community.
All of this for only $425,000. Please call 6456199 to schedule a viewing.
House for Sale: Reems Creek Golf Course.
Skylights, abundant windows, and soaring
ceilings, real rock fireplace with gas logs and
a 42 inch plasma TV. Oversized master with
sitting area, walk-in closet, and bath with
Jacuzzi, shower, and double vanity.
3/4BR/3BA. 2.5 car garage with room for golf
cart. 15 minutes from Mission. City water
and sewer. $495,000. Call 828-645-6199.
Rent to buy considered too!
House for Rent: W. Ashville near Vance
School, 2BR/1BA bonus room in finished
basement, fenced yard, WD and lawn maintained included. $950/per month. Call 9899854.
1999 Clayton 14 X 72 Mobile Home for
Sale: Selling with all kitchen appliances,
washer and dryer, Queen size bedroom
suite, twin size youth bed with bookcase
headboard, separate matching bookcase, living room sofa with wingback chair and 2 end
tables and entertainment center. Trailer has
central heat and air conditioning. Buyer may
also have the two large decks. Buyer is
responsible for moving the trailer. $18,500.
Call 828-768-0486.
House for Rent in Biltmore Lake
Development: Short walk to the lake.
4BR/3.5BA, family room and den, Kitchen
appliances and refrigerator included, laundry
hookups, $1900/month Call Jan at 828-7781567.
Attention Traveling Nurses: Are you tired of
the long drive home just to sleep between
shifts, and hate spending so much on the
cost of a hotel close by? Renting the lower
level of my home. Completely private, with
hardwood floors, private bath, walk-in closet,
and washer/dryer. Only 5 miles from the
Hospital. You can come and go as needed
throughout the month. $450. References and
small deposit required. 6 month lease.
Marilyn (828)768-7570, or
bilingualmom@aol.com.
Household
Washer and Dryer: Brand name GE, match
set, extra large capacity. works great. $300
for set. Please call 828-318-7155 after 2 pm.
52 Inch Projection HD/1080/TV: Fantastic
picture. Only 3 years old. Selling due to
move. Asking $500/OBO. Call 684-5862
after 5 pm.
Mahogany Dining Chairs: Light black cloth
cushions. Brand new, still in plastic wrap. Set
of two, $100 OBO. 828-734-4931.
Mexican Style Wooden Dining Table with
Four Chairs. Handmade with green and
white tile top. Rustic and beautiful. $200
OBO. 828-734-4931.
Several Scrub Tops and Bottoms: Landau,
Peaches, Cherokee. Tops are XS, bottoms are
S; no more than 3 years old - in various, fun
prints. Email: tracyjoan@gmail.com. 334-4449681.
Sensibilities Day Spa has chosen Paws with a
Purpose as its charity of the month for
January 2009! Recover from the holidays and
treat yourself to a relaxing spa service at
either of Sensibilities locations, 59 Haywood
St. in downtown Asheville or Two Town
Square Blvd in Biltmore Park. While you’re
there make a donation to Paws with a
Purpose. Sensibilities will match in-store
donations to Paws during January, and you
will receive a discount card good for your
next Sensibilities visit!
SmartMedia Digital Memory Card: 16MB,
3.3V. $25 OBO. 828-734-4931.
2008 Diamondback Multispeed Womens
Bike: 3 year bike plan tune-up good till
6/22/11 at Dicks. Looks like new, ridden very
few times. Asking $200. 828-337-4884.
Pets
Cat for Sale: Gorgeous 1 1/2 yr old snow
Bengal cat with striking blue eyes for sale!
Not registered. Vaccinations up to date. $100
or best offer! Call 828-779-9721.
Free to a good home: Loving female lab mix
named Heidi. She weighs 80 lbs. Very good
with children. Have a large crate & dog
house. 828-686-8465.
Services
Heavenly Blessings 11-pc Nativity: By Avon,
1986. Excellent condition, still in original
boxes. $100 OBO. 828-734-4931.
Twin Trundle Bed: Barely used. Space-saver.
$50. 687-6050.
Antique Mahogany Duncan Phyfe Dining
Room Suite: Table, 6 chairs, china cabinet
and buffet table all in good condition. Great
deal at $500. If interested call Michael at
828-505-2168.
Queen Sleigh Bed Frame: Bought for $799
2 years ago and need to sell for $500.
Brown, large headboard and footboard. Sits
high off the floor. Please call 828-335-6535 if
you are interested.
Wanted: An L-Shaped/ Corner Desk for a
bedroom, two matching bedstands, end
tables with glas, and/or a loft boy’s twin bed.
We just moved and need these additions to
make the best of the space we have. Please
call 828-335-6535. Free or Really Cheap
please... times are really hard!
Miscellaneous
Echo 1- M4 DMR Airsoft Rifle: Battery powered. $75. Call 828-551-7674 (may have to
leave message)
X Box 360 Go Pro- 20GB Hard Drive:
Less than 6 months old, still in box. $200.
Call 828-551-7674 (may have to leave message).
Custom Matting and Framing: Reasonable
rates. Mats and frames are custom cut and
made for your project. Colors to make your
art really POP. Photographs, Prints, Paintings,
Etchings, Sketches, Drawings, Embroidery,
Needle point, Flags, Certificates, Posters.
Located in Fletcher, NC. Email: markgrady@bellsouth.net. Phone: 777-0974. Pickup/delivery available.
Searching for dependable person to clean
and organize my home. Will pay well for
hard worker. References required. 242-8258.
Sports & Recreation
Tired of the Cold??? Think Key West for
March or April. We have a beautiful 2
BR/2BA condo right across from Smathers
Beach in Key West that we rent on a weekly
basis. It is still available for four weeks in
March and April 2009. $1,250 per week two
person occupancy includes all taxes. Holiday
rates may be more. Discounts for multiple
weeks possible. Fully furnished so just pack
your swimsuit, a few shirts and your shorts
and you are good to go!!! This is a no smoking (inside or outside) no pet unit. Emai rickburkett@verizon.net or calling me at 828645-6199.
Condo for Rent: Hilton Head Condo,
2BR/2.5 BA townhouse condominium. Sleeps
6. Located at Spinnaker in Shipyard
Plantation. Includes pool, tennis, beach access
and free golf (pay for golf cart only).
Available April 4th-April 10th (Heritage Golf
Week). $1500 for week. For more info call
(704)453-3091.
Scope • January 9, 2009 • 11
Kaleidoscope
Welcome New Staff!
Pamela M. Bristol, RN
Nancy-Jo Wirman
Adult Medicine
Clinical Support &
Development
Kristen R. Lyda
Compensation
Kristen L. Haun, CNA
CVPC
Elizabeth S. Schulman, RN
CVICU
Amanda G. Rose
EKG
Daniel G. Lewis
Emergency Care Ctr
Candido Sierra
Emergency Care Ctr
Yusvany Estrada
Food & Nutrition
Christopher R. Griffin
Food & Nutrition
Janice L. Prock
Huff Center Therapies
Alena Androsenka Insurance Billing and Collect
Jennifer L. Metcalf, RN
MCSD
Karen Bell
Mission Childrens Clinic
Patrick J. Ryan
Mother Baby
Jennifer M. Kuykendall, CNA 1
NTICU
Ginger D. Chapman, RN
Oncology
Alyssa J. Taylor, RN
Oncology
Whitney A. Cooper
Pharmacy
Timothy K. Fry
Pharmacy
Jennifer A. Sippel-Tompkins
Pharmacy
Amanda N. Sigmon, CNA 1
Staffing Pool
Shawn W. Beane
Wound Therapy Center
Retirement
Charles Surrett of Engineering retired
January 2 after more than 22 years of service.
He was honored at a party on December 30 in
the Stevens Board Room. Congratulations,
Charles!
Paws With A Purpose 2009 Calendars
The Paws with a Purpose 2009 calendars are
available in the hospital gift shops on both campuses for a $10 donation.
Paws with a Purpose therapy dog teams
deliver smiles, warmth, comfort and love as they
visit hospital patients of all ages. Their mission is
simple; to be there when a cold nose and a
furry paw are the best medicine. Therapy dog
volunteers make weekly visits to patients and
families in Pediatrics, Neurosciences, Adult
Oncology, Copestone, Asheville Specialty
Hospital, Fullerton and Surgery Waiting Rooms,
General and Women’s Surgery, and the Reuter
Center. Proceeds from calendar sales support
these programs by training volunteers, certifying
pet therapy teams, and educating the medical
community and the public on the benefits of
pet therapy.
Stress Reduction through Mindfulness
Practice
The next eight-week class runs January 27 March 17, and is held from 6:30 - 8:30 p.m.
The series is designed to guide participants
in the intentional cultivation of mindfulness,
which is simply non-judgmental moment-tomoment awareness. It includes weekly two-hour
classes, guided instruction in a variety of meditation practices, gentle yoga, class discussion
and daily home assignments. It is designed for all
those wishing to gain greater levels of health or
Scope is available online.
www.missionhospitals.org
© 2009
12 • Scope • January 9, 2009
general well-being. Participants include those with
a variety of health concerns: stress, fatigue, sleep
concerns, headaches, anxiety or depression, high
blood pressure or heart disease, chronic illness
or pain, or to simply to improve well-being.
Call 828-213-8246 to register. The cost is
$215.
Important: Pharmacy Mail Orders
Beginning January 1
The Medical Center and Mission Community
Pharmacy no longer accepts Benny Cards as payment for mail order prescriptions. Remember, your
Benny Card no longer works.
In order to get your medications in a timely
manner and make the best possible use of this
resource, make sure the following is completed:
1. a mail order request form
2. prescriptions written for a 90 day supply
3. include a form of payment (we will accept
payroll deductions and credit card/debit card
payments)
If you have any questions regarding mail
order, please feel free to contact Samantha
Davis, mail order technician at 213-0258 or 2130055.
Mission Recognized for
New Web Design
Mission Hospital has received an award of
Distinction for Best Site Design in the Healthcare
System class from eHealthcare Strategy & Trends.
The eHealthcare Leadership Awards recognize
the very best Web sites of a wide range of
healthcare providers, health plans, healthcare
associations, online health companies, pharmaceutical/medical equipment firms, suppliers, other
healthcare organizations, and business improvement initiatives. These awards highlight the
Internet’s role in achieving an organization’s business objectives and recognize the hard work that
has gone into creating outstanding health Web
sites.
Other hospitals receiving awards in our category were Scripps Health, Oakwood Healthcare
System, Henry Ford Health System, Christus
Health and Saint Barnabas Health Care System.
Mileage Reimbursement Decrease
Effective Jan 1, 2009 the mileage rate for
reimbursements will decrease to .55 cents per
mile. Please make a note of it.
2009 Schedule for PTO Cash Conversion
There will be four dates in 2009 when you can
convert your PTO to cash on a dollar-to-dollar
basis.
Employees enter their own hours through
Lawson Self-Service.
• Log into Lawson through Citrix
• Choose “My Benefits”
• Choose “PTO Cashout”
• Enter hours to cash out and click “add”
The windows for posting your selections will
be:
Feb. 4 - noon on Feb. 10;
checks deposited Feb. 12
May 13 - noon on May 19
checks deposited May 21
Aug. 5 - noon on Aug. 11
checks deposited Aug. 13
Nov. 11 - noon Nov. 17
checks deposited Nov. 19
Eligibility:
• All full-time and regular part-time employees
budgeted .5 or greater.
• Must maintain a bank of 160 hours after the
conversion. (Prorated for .5 - .85 fte’s)
• Must have taken at least one week of PTO
during the preceding 12 months.
• IRS requires taxes on this type of check.
Withholding is 38.65%.
Building Bridges Sessions Begin Jan. 26
The next Building Bridges, Going Beyond
Racism Through Understanding and Respect, will
be held in nine sessions beginning on January 26
from 7 - 9 p.m. and running on Mondays through
March 23 at MAHEC.
The registration fee is $30. Registration forms
are available online at www.buildingbridgesasheville.org or in person at MAHEC beginning
at 6:30 p.m. on January 26. For more information, call 777-4585.
The Pediatric G.I Team, Lindsey Clark, CNA,
Georgette Lee, LPN, Theresa Emmanuel, SW, Dr.
Michael Bates, and Susan Lily, RN, took some
time out to celebrate the season with some seasonal headgear. Not pictured is Dr. LaGarde,
who was on vacation when the picture was
taken.
Answer to the puzzle on page eight:
They all reached their goal!
Mable gave up candy and started boxing to
lose 20 pounds.
Bob gave up ice cream and took karate to
lose 13 pounds.
Mike gave up pizza and started using the
treadmill to lose 27 pounds.
April gave up potato chips and started walking to lose 34 pounds.
Sarah gave up chocolate and started doing
yoga to lose 24 pounds.
Scope is published twice monthly for the staff, physicians, volunteers and friends of Mission Health System
– The McDowell Hospital; Blue Ridge Hospital System,
Inc.; Mission Healthcare Foundation, Inc., Mission
Hospital, Inc.; and Horizon Management Services, Inc.
This publication is produced by the Community
Relations Department, Mission Hospitals, 509 Biltmore
Avenue, Asheville, NC 28801. Phone: 828/213-4800.
President and CEO
The deadline for the next Scope is January 12 for a
January 23 distribution. If you have a story idea, department news or an important announcement to share,
send it to Scope at jprchd@msj.org.
Community Relations Staff
Ads for Scope It Out should be sent to
Linda.Gooden@msj.org or faxed to 213-4812.
Cartoonist
Joseph F. Damore
Director of Community Relations
Janet Moore
Editor
Carole Donnelly
Becky Brown, Ryan Chambers, Linda Gooden,
Merrell Gregory, Amy Partilla, Ryan Perry,
Michelle Rabell, and Alison Whipple
Pete Adams