September 2013 Issue

Transcription

Holland Herald
Holland Herald
september 2013 your copy to keep
the
play
issue
september 2013
contents
Holland Herald
september 2013 your copy to keep
The play issue
Welcome to the play issue. This month, we have a portfolio from a
highly regarded Dutch photographer who has spent nearly 20 years
documenting amateur football, a look at the ‘gamification’ of the
business world, a piece on why we choose to play dangerous
games, some of the world’s best theatre hotels, a jaunt around
Toulouse, a tour of the ABC Islands in the Caribbean, and drinking
water conjured out of thin air.
the
issue
58
17 The play files
Pirouetting turtles and a
spinning theatre set
Cover: photos by Joshua Scott, design by Mediapartners
26 Facts & figures
Play, by the numbers
44
40 Play at work
How ‘gamification’ aims to
make us work better, and
buy more
54 Dangerous games
Football photography
Theatrical hotels
The appeal of risk, and why
Hans van der Meer’s 20-year
Some of the finest places to stay in
some of us need to feel
fascination with the beautiful game’s
some of the world’s best-loved
danger to have fun
blandest surroundings
theatre districts
Travel
Amsterdam (69), Bristol (71), Cape Town (73), The Netherlands (67),
Panama City (77), Rio (74), Seoul (79), St Maarten (81)
Regulars
10 Frontlines
Design, ideas,
30
travel and more
60 Interview
The Dutch firm making
water from thin air
67 Updates
48
What’s on in The
Netherlands
71 Touchdowns
The best city guides
83 Photo competition
Toulouse
ABC Islands
Arriving in France’s ‘pink city’ by bike
The paradise islands of Aruba,
Your chance to inspire
along the Canal du Midi
Bonaire and Curaçao
us and win
Holland Herald
7
contents
Holland Herald
holland-herald.com
klm Travellers Check
87Eurlings Quarterly
98 KLM partners
88Products & services
99 KLM fleet
91Flying Blue news
101 Route maps
93Entertainment
108 Airport hubs
95KLM Takes Care
109 Amsterdam map
97 SkyTeam news
110 Fit for flying
KLM’s new CEO, Camiel Eurlings
The KLM Open golf tournament
Benefits for frequent flyers
The places you can go...
111
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Shopping
The plane facts
Amsterdam and Paris
Protecting the Coral Triangle
KLM Media Manager
Lotte Gouverneur
KLM’s extensive partner network
The world at your fingertips
A world of audio and video
Volume 48 Number 9
September 2013
Published by Ink, London, UK
Editorial by MediaPartners Group,
Amstelveen, The Netherlands
Around town
Editorial
Editor-in-Chief Mike Cooper
Editor Matt Farquharson
Travellers Check Editor Kevin Haworth
Art Director Esther Tji
Concept Lava, Amsterdam
Designer Allan Grotjohann, Annabel Keijzer
Photo Editor Janine Bekker
Contributors Army of Trolls, Rodney Bolt,
Marleen Daniels, Annemarie Hoeve, Cecily
Layzell, Hans van der Meer, Mike Peake, Megan
Roberts, Fulco Smit Roeters, Mark Smith, Jane
Szita, Sam Vanallemeersch, Anna Whitehouse
MediaPartners Group
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Holland Herald
Frontlines
Arts, design,
culture, events
and ideas from
across the globe
Words: Annemarie Hoeve
Log in
Design n Spruce Stove
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Holland Herald
dutch
Architecture for feet
{ }
Pritzker Prize-winning
French architect Jean
Nouvel has recently tried
his hand at footwear.
The new collection is
called Pure, because the
architect aimed to reduce
the concept of a shoe to
its ‘purest’ form. Created
for Italian brand Ruco
Line. See rucoline.com.
Forget that classic image of putting logs on the fire, this
new Spruce Stove by Dutch designers Roel de Boer and
Michiel Martens can incinerate an entire tree trunk. While the
exact benefit of this may at first seem unclear, it’s a sure fire
conversation piece. The stove was presented at the Salone del
Mobile design fair in Milan earlier this year. See roeldeboer.com
and michielmartens.com.
Photo: Bart van Overbeeke/TU Eindhoven
Sunny prospects
Eco tech n New solar car
Solar Team Eindhoven are an ambitious lot, having set
themselves the goal of “developing the car of the future”.
They appear to be firmly on course with the recent unveiling
of Stella, touted as the world’s first solar-powered family car. It
can seat four people, and has an action radius of 600km on a
sunny day in The Netherlands. The car will be put through its
paces in the World Solar Challenge in October. With a course
covering 3,000km of the Australian outback, they certainly
won’t run out of sunshine. See solarteameindhoven.nl.
front lines
treats
A gentle reminder to those
mistaking your suitcase for their
own, this tanned leather label
can prevent needless mix-ups
at the baggage carousel. See
owenandfred.com.
Eco-up your office with these
wooden highlighter pencils.
They contain no ink solvents and
will not bleed through the page.
See stubbypencilstudio.com.
Antique seating is teamed
with luxurious fabrics
from the old Silk Road
by MOMIQ, founded by
two Dutch sisters with
a fascination for exotic
colours and cultures.
See momiq-design.com.
New
Art crush
The Monocle Guide
to Better Living
Childhood memories don’t get much better than
that first trip to the funfair. Yet judging by his
latest work, perhaps it wasn’t all fun and games
for artist James Dive of creative collective The
Glue Society. Dive recently crushed an old
amusement park – rides, lights, cuddly toys and
all – into a giant cube. The piece is about “the
finality of a missed moment”, he told Creative
Review. It featured this summer at the Sculpture
by the Sea exhibition in Aarhus, Denmark. See
gluesociety.com.
Internationally esteemed
magazine Monocle is
launching its first ever book.
Filled with 400 pages of
places, products and ideas,
with original photography
and illustrations, the aim
here is to inspire and improve
your life. And let’s face it, no
matter how good you’ve got
it, there’s always room for
improvement. Published by
Gestalten.
books
Sculpture n Trashed funfair
Holland Herald
11
front lines
Free to roam
Sustainability n Giant wildlife reserve
Nature
One of the world’s biggest wildlife reserves is currently in
the making. If all goes according to plan, the American Prairie
Reserve, being billed as the Serengeti of the USA, will encompass
some 1.4 million hectares of grasslands stretching from Montana
to Canada. So far about one quarter of the $500 million funding
target has been raised. Areas of the reserve are already open to
visitors. See americanprairie.org.
Top of the glass
Look up!
Urban n Vertical horizons
Here’s a young photographer who literally puts Hong Kong in a new
perspective. By pointing his camera up, Romain Jacquet-Lagrèze
captures the angular patches of sky created where high-rise tower
blocks convene. His dense urban skyscapes have now been published
as a book, Vertical Horizon. See rjl-art.com.
art
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Holland Herald
Etch & sketch
Dutch n Top 100 by Rembrandt
This autum, Teylers Museum in Haarlem is
staging a special exhibition featuring the
top 100 artworks by Rembrandt from their
collection. So, who gets to decide which of
the museum’s 265 etches and 12 drawings
will make the cut? You do! Vote for your
favourites on the website until 15 September.
The exhibition runs from 28 September until
19 January 2014. See teylersmuseum.eu/
Rembrandt (Dutch only).
Dutch artist Tomas
Hillebrand’s glass sculptures
are reminiscent of snow
globes, referencing dreamy
imagined environments.
The domes are filled with
water and positioned
atop Japanese urushi
lacquerware. Hillebrand has
always been fascinated by
Japan and after a recent
study trip there, he met
master craftsman Tetsuo
Gido, who helped him to
learn this age-old and
painstaking technique.
His latest Japan-inspired
creations are on display
at the Jan van der Togt
Museum in Amstelveen
from 5 September until 13
October. See jvdtogt.nl.
Photo: Erik & Petra Hesmerg. Lacquerwork: Tetsuo Gido
Photo: Romain Jacquet-Lagrèze
Dutch n New romantic
front lines
Copycat birds
Expert n Papercraft
new
Dutch artist Johan Scherft cunningly
recreates birds in paper. The results
are so lifelike, that his papercraft
resembles taxidermy. He began at
the age of 14 and now, 30 years
on, he has clearly perfected his art.
After making a 2-D template, he
meticulously paints in all of the details
down to the last feather. Several of
his templates can be downloaded
on his website for free. Check
out his tutorials on YouTube. See
johanscherft.com.
Dive in style
Croatia n New heights
new
Paul Gauguin, Sacred Spring: Sweet Dreams (Nave Nave Moe)
Come on in, the water’s fine – and so is the diving tower at
the Olympic pool in the seaside town of Rijeka, Croatia. It was
designed by Italian firm Studio Zoppini Associati and is sure to
make waves with local aquatic and architecture buffs. The unusual
angles were inspired by the towering rocks of the surrounding
coastline. The colours change, depending on the light. See
studiozoppini.it.
Cloud spotting
App n Collect them all
Cloud spotting is the new
birdwatching. Learn how to
spot the difference between
classic cumulus and the
rare asperatus cloud types.
This brilliant new app
features descriptions and
photos of 40 different cloud
formations to make you
an expert in no time. See
cloudspotterapp.com.
Gauguin, Bonnard, Denis
Subtitled A Russian Taste for French Art, this exhibition hones in on a small but
exceptionally influential group of French artists: Paul Gauguin (1848–1903), Pierre
Bonnard (1867–1947) and Maurice Denis (1870–1943). Unlike the impressionists,
who focused on capturing the fleeting natural light, Gauguin, Bonnard and Denis
emphasised colour and composition. The wealthy Russian collector Ivan Morozov
was charmed by their work and bought several pieces. These will be on display,
alongside work by their predecessors, contemporaries and immediate successors,
revealing the flourishing artistic climate of 1890s Paris. For more details see
hermitage.nl. And for more events in Amsterdam and The Netherlands, turn to
pages 69 and 67 respectively.
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Holland Herald
Illustration: Annabel Keijzer
Amsterdam n 14 September 2013 – 28 February 2014
the files # 01 play
Turtle
immersion
Holland Herald
Photo: Reporters/Caters
This playful pirouette was
captured by underwater
photographer Monste Grillo
of Tenerife, Spain. With the
kind of co-ordination
normally only seen with
synchronised swimmers, the
three turtles head to
the surface.
17
the files # 02 play
Chair-raising
As a small boy, Singaporean
designer Jason Goh would
play with his food, and in
particular moyee fish balls. To
stop him, his grandmother
claimed that if he carried on,
one day a giant hairy fish ball
would eat him up. Several
years later, we have this allenveloping Moyee Monster
Armchair.
littlethoughts.org
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19
the files # 03 play
Toy tales
In the internet age, there is
something reassuring about
Gabriele Galimberti’s images of
children with their favourite
toys. From southern England
to the Philippines, he captures
the simple pleasures of wood,
plastic and rubber. Here is
Maudy from Zambia. Her
friends found a box of
sunglasses on the street near
her village, and they soon
became their favourite toys.
gabriele
Photo: Gabriele Galimberti/Institute
galimberti.com
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the files # 04 play
Net gains
This vertigo-inducing
interactive installation mixes
playtime with sculpture at
the Kunstsammlung
Nordrhein-Westfalen in
Düsseldorf. Called In Orbit,
and created by Tomás
Saraceno, it is a multilayered
web, 20m in the air,
supported by giant air-filled
PVC balls. As visitors move
across the sculpture,
they create their own
trampoline.
tomassaraceno.com
Holland Herald
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the files # 05 play
Wheel life
This is The Wheel House, a
bit of theatre that takes the
idea of performing ‘in the
round’ to new extremes.
Made to resemble a home,
this wheel turns as the
acrobatic performers within
perform a 25-minute play
with the audience walking
alongside.
Photo: Steve Edwin/Red square photography
acrojou.jux.com
Holland Herald
25
Facts+
play
figures
Card bored
Numbers, knowledge
and nuggets of play info
218,792 cards
The largest playing card structure created was
a replica of the Venetian Macao resort and
casino. It used 218,792 cards and was built in the
resort itself. Created by American Bryan Berg,
the structure took him 44 days to finish. “It’s
therapeutic at the start, but after day ten you do
start to get a bit bored,” he said.
Words: Anna Whitehouse
Illustrations: Sam Vanallemeersch
Scrum deal
202 players
The largest rugby scrum
consisted of 202 New Zealand
junior rugby players at the
College Rifles Rugby Ground
in Auckland. The scrum was
supervised by numerous
qualified coaches, including
five All Black (NZ national
team) players, who ensured
the youngsters didn’t come
to any harm.
Molecules
in motion
45 x 25 nanometres
Hoof it
1 donkey
Girls’ best friend
€20,000 in donations
A mongrel called Kabang from the
southern Philippines has been hailed
a ‘dog ambassador of goodwill’ after
saving two girls who were playing
on a busy road. The gutsy hound
lost her snout as she leapt into the
road to save the youngsters from a
speeding motorbike. Following a news
broadcast of the incident, €20,000
of donations came in to pay for top
veterinary help in the US. Kabang has
become a canine celebrity with her
own fan page.
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Holland Herald
Belgian police demanded that Lola, a
performing donkey, was removed from the
balcony of a cultural centre in Brussels after
neighbours complained of her braying. Lola
was on the balcony while she performed in
a play at the nearby Arab Cultural Centre, but
has now been forced to stay inside.
Launched this year, A
Boy and his Atom is
a 60-second stopmotion animation
film that tells the
story of a boy named
Atom playing with
a ball. But, with 242
individual frames, and
a frame size of just
45 x 25 nanometres
(45 x 25 billionths
of a metre), it’s the
smallest stop-motion
film ever. Created
by IBM Research
Laboratories in
California, it was
made using individual
molecules of carbon
monoxide as pixels on
a copper sheet.
“You can discover more about a
person in an hour of play than in a
year of conversation”
Plato
Facts+
play
figures
DIY arcade
9-year-old entrepreneur
Testifying to supreme ingenuity,
9-year-old Caine Monroy spent a
summer building an elaborate game
centre at his dad’s auto parts shop
in Los Angeles. Made entirely from
cardboard boxes, plastic toys and
sticky tape, Caine recreated true
classics such as mini football and
even a claw machine. He became
an overnight sensation when a
documentary about the arcade shot
by Nirvan Mullick went viral on the
internet.
Ark experiments
500ft long
How did Noah fit all those animals
on the boat? This is just one of the
questions posed at the Creation
Museum in Kentucky, USA. Based in
an expansive office park, the new
attraction looks to build faith in
the Bible’s literary accuracy. “We’re
presenting what the Bible has to
say and showing how plausible
it is,” said Patrick Marsh, design
director for the park, which will
feature a 500ft-long wooden ark.
Alright on
the night
20 hours, 30 minutes
The LimeLight Company
in the UK recently set
a new world record for
the fastest theatrical
production. Drawn at
random, the group
was given hit musical
film Summer Holiday
to perform and they
managed to produce,
direct, promote and
stage it within 20 hours
and 30 minutes. “It
wasn’t the most electric
performance I’ve ever
seen,” said one audience
member, “but then Rome
wasn’t built in a day.”
Loos with attitude
20 sculptures
A Cypriot artist installed 20 toilet-like sculptures outside the island’s
main bank. Arranged in two rows, the white ‘loos’ made of concrete
and plaster encouraged passing traffic to honk horns in approval. “I felt
the need to protest the situation my country is in and I felt the choice
of toilets was the way to go,” said Andreas Efstathiou.
“Play the game for more than
you can afford to lose…
only then will you learn”
Winston Churchill
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Holland Herald
Travel toulouse
La vie
What grander entry to the ‘pink city’ of Toulouse
than biking along the celebrated Canal du Midi?
Rodney Bolt takes the scenic route
Photography: Marleen Daniels
View over Revel,
a small town
50km east of
Toulouse, and its
Notre Dame
Church
Holland Herald
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Travel france
en rose
Holland Herald
31
Travel france
Above
The banks of
the Garonne
River
left AND RIGHT
The cycle path
along the
Canal du Midi
The Roman emperor Nero first had the idea.
Charlemagne and other resourceful leaders also had a go, with
no success. It took a visionary Frenchman to make it happen –
a Canal des Deux Mers, a ‘Canal of the Two Seas’, connecting
the Mediterranean and the Atlantic Ocean.
Pierre-Paul Riquet – a tax collector with no formal
engineering training – came up with his plan in the 1660s.
Originally, the attraction of a canal that cut across France was
that it bypassed pirates (and port taxes) at Gibraltar – and
Riquet’s waterway thrived as an artery for freight and public
transport until railways put paid to its prosperity.
Today, the canal from Bordeaux, on the River Gironde
in the west to the port of Sète on the Mediterranean, is a
charming byway for pleasure boats, walkers and cyclists. The
39-kilometre stretch from Seuil de Naurouze into the city of
Toulouse, where the Canal du Midi becomes the Canal de
la Garonne, is an easy cycle via magnificent meals, alluring
architecture and intriguing museums.
“It’s not just that Riquet had this mad idea,” says Patrick
Florin, who runs a B&B along the route, “his real genius was in
the way he got everyone onside, convinced everyone it would
work, and made this incredibly inventive scheme happen.”
Just north of the watershed, near the town of Revel, lies
Bassin de St-Ferréol, an artificial lake crucial to Riquet’s system.
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Holland Herald
Here, the ingenuity behind keeping the canal full and flowing
into two seas (when most of it is above sea level) becomes
apparent. In a small museum below the dam wall, waterways
enthusiast Jérôme Hormièr shows how Riquet cleverly
gathered the water from scores of run-off streams in the
Montagne Noire range. “It’s complex enough when we look at a
bird’s-eye-view model,” he says, “yet that’s a perspective Riquet
couldn’t possibly have had in the 17th century.”
The long lake, edged by forests and sandy beaches, with a
rambling ‘English Garden’ (complete with a 20m-high fountain
of overflow water), offers a cool retreat from the summer sun.
There’s something of the air of a genteel 19th-century spa –
you half expect to see women with pastel silks and parasols
parading the promenade. A winding channel carries water
from the lake to the Naurouze watershed, some 30km away.
Bicycles scrunch over a gravel path that runs alongside in the
shade of towering trees, skirting the small town of Revel with
its medieval covered marketplace, passing St Félix-Lauragais, a
pretty huddle of half-timbered houses.
From Écluse de l’Océan (Océan Lock), on the canal
itself, the towpath is paved. “The Canal du Midi is one of
France’s iconic rides,” says Lyn Eyb, local cycling expert and
editor of freewheelingfrance.com. “But it’s no Tour de
“The long lake,
edged by forests
and sandy
beaches, offers a
cool retreat from
the sun”
“Water gushes into the
lock chamber as a boat rises”
France – it’s perfect for cyclists of all ages and abilities. No
hills, just kilometre after kilometre of shady towpaths to follow.
Bliss!”
The plane trees planted to stabilise the banks grow tall and
dense, their pale, peeling bark greyish-white, gentle green,
sometimes pink. A warbler sings in the leaves overhead. A waft
of heady scent.
A fisherman dangles a rod over the water. What is he
fishing for? For a moment he looks nonplussed. “Carp, maybe
trout,” he says. Has he caught anything today? “No.” Has he
ever caught anything? A moment’s thought. “No.” That clearly
is not the point. It’s all a far cry from the 1670s, when at the
height of construction work some 12,000 people laboured on
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Holland Herald
the canal. “Even here, Riquet was a visionary,” says Hormièr.
“Workers received sick pay, and he paid for Sundays and days
that it rained, unheard of at the time.”
There are 63 locks on the canal after Riquet perfected a
design originally conceived by Leonardo Da Vinci. Water gushes
into the lock chamber as a boat rises, its bikini-clad passengers
taking a break from sunbathing to guide it through the gates. On
the towpath, the bicycles push on – past elegant brick bridges,
and houseboats moored along the banks (brightly painted
bursting with flower boxes or battered and functional – one
simply an old caravan on a punt).
A break for the night, in a luxurious B&B, with a cool pool
Travel france
Above
Le Jardin Royal in
Toulouse
left
Laval Lock on the
Canal du Midi
right
The history of
Toulouse, as
displayed on the
walls of the
Capitole
and exquisite cuisine. Then on again, through wheat fields, past
rambling farmhouses that have grown up haphazardly over
centuries, making detours to villages – St-Rome (where you
peer through the gates at a magnificent château, like children
in a fairy tale), Montesquieu-Lauragais, with its sober 17thcentury brick church.
Gradually, wheat fields give way to vegetable allotments,
country villas to apartment blocks. City bikes and
skateboarders join the towpath, and in the click of a gear cog
you’re in the very heart of Toulouse – ‘La Ville Rose’.
The soft hues of this ‘Pink City’ come from the bricks,
made from local clay, used in most of its buildings. The
Romans used them first, when the city was one of the most
powerful in the empire.
Red bricks made up the city wall in medieval times, when
the local court, its culture and troubadours were renowned
throughout Europe. They were used to build the delicately
austere 13th-century convent of the Jacobins, and for St-Sernin
Basilica, the largest Romanesque church in Western
Holland Herald
35
Travel france
Far left
Chez Navarre
left
Musée des
Augustins
Europe – still a stop-off for pilgrims en route to Santiago
after nearly 1,000 years.
And the bricks still give colour to most of the buildings in
Toulouse – in the Old Town, at least.
“Colours changed as Toulouse expanded in the 19th
century,” says local guide and art historian Céline Gazel.
“People wanted the boulevards to look more Parisian, so
they mixed chalk with the clay, to make the bricks resemble
sandstone.”
That deferential nod to the north can be something of an
issue. Abdoul Bah, drinking good Languedoc wine at holein-the-wall bar Le Volcan, puts it in a nutshell: “Toulouse
sometimes wants to be Paris, but it fails, and that’s its success.”
Stylish but not obsessively chic, buzzing but not hung up on
hip, Toulouse ranks relaxation high.
A dynamic aerospace industry brings in the money, a
large and renowned university adds youth, and warm southern
climes encourage a simultaneous laid-back attitude and
spirited joie de vivre.
It’s there whether you’re knocking back big beers with the
student crowd at bars on Place St-Pierre, sipping wine more
sedately on a cafe terrace near Rue des Filatiers or simply
hanging out at sunset with picnickers along the River Garonne.
Toulouse lives outdoors. A flamenco festival brings lithe
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Holland Herald
dancers out under evening skies, Berber drummers perform in
the vast Capitole square, in front of the city hall, spontaneous
folk-dancing erupts when traditional musicians play beside a
cafe terrace. That’s all in one night… and you could flit between
all three within minutes.
“What I like most about Toulouse,” says advertising
consultant Véronique Mathieu, at the third bar of an evening,
“is you never feel lost in the city. It’s human-sized. I work in
the middle of town, and live only six kilometres away, in the
countryside, with an orchard.”
That countryside lavishes its gifts on the city, from sweet
cherries and apricots to fine wines and succulent fat ducks. “I
can source nearly everything from nearby, even saffron,” says
top chef Stéphane Tournié at cool-and-classy Les Jardins de
l’Opéra, where all is white and grey, save for the amber water
glasses and flash of orange on the waiters’ ties.
At stalls along the Boulevard de Strasbourg, and in the
Victor Hugo covered market, all that produce comes to town.
“What’s our speciality? There’s so much,” says one stallholder.
“It’s hard to say. Try rillettes [coarse duck paté]. Put that on
bread, it’s just perfect.”
Duck is big here. Confit de canard and foie gras top many
people’s lists of local favourites. (Local confectioner Philippe
Faur even comes up with foie gras ice cream – good with
“Toulouse is
stylish but
not obsessive,
buzzing but not
hung up on hip”
Shopping in
central
Toulouse
Travel france
Toulouse fact file
France
Europe
Toulouse
N
Canal de
la Garonne
Toulouse
Blagnac Airport
Toulouse
Canal
du Midi
St-Étienne
Cathedral
Garonne River
pasta, apparently.) And, most famously, there’s cassoulet –
a slow-cooked, mixed meat-and-bean casserole with Toulouse
sausage, duck confit, a little pork and white haricots.
“Fresh ingredients, a light touch and a fine parfum, that’s
what you need,” says Alain Lacoste, renowned for making the
best cassoulet in town. “And the secret is in the stock.” His eyes
glint. The stock remains a secret.
“Good food, good wine, and a good time: that’s
Toulouse,” says Véronique Mathieu. “No stress.”
Jérôme Navarre has taken that a step further. He gave up
a high-flying career in fashion photography to open a table
d’hôte restaurant, in the chic quarter near St-Etienne cathedral.
“Cooking is a passion for me, an obsession,” he says, laying
out dishes at communal tables for guests to help themselves. “I
was made for this!” Diners wander in – alone, in couples and
groups. Sleek designer outfits, crumpled T-shirts and jeans,
two men in shorts. People join others at table, stand up to fetch
extra plates, reach out for seconds. An elderly couple joins the
mix, conversation burbles like a gently simmering cassoulet.
And for a moment it really does seem as if Toulouse’s
signature dish sums up the city.
38
Holland Herald
Cycle hire
KLM operates several non-
Cycles Cancian (cycles-
stop daily flights to Toulouse-
cancian.com), offer reliable
Blagnac Airport, from
bikes and a pick-up service.
Amsterdam Airport Schiphol.
more info
Where to Stay
Canal du Midi and Haute-
Catherine and Patrick
Garonne: tourisme.haute-
Florin’s sumptuous B&B, La
garonne.fr. For the region:
Masquière (lamasquiere.com),
tourism-midi-pyrenees.co.uk.
is just metres from the canal,
For Toulouse: toulouse-visit.
near Écluse en Laval, and
com or rendezvousenfrance.
Catherine’s cooking divine.
com. For cycling:
Family-run Hôtellerie du Lac
freewheelingfrance.com, and
(hotellerie-du-lac.com) makes Richard Peace’s book Cycling
for a comfortable stay beside
Southern France.
the St-Ferréol lake. Hotel Ibis
Centre (ibis.com) is ideally
DON’T FOrGET
situated in Toulouse, with
This magazine is yours to keep.
friendly staff.
Where to Eat
For fine dining, try Les Jardins
de l’Opéra (lesjardinsdelopera.
com), Alain Lacoste’s superb
cassoulets can be savoured
at Le Colombier (restaurantlecolombier.com), and Jérôme
Navarre cooks up a storm at
Chez Navarre (49 Grande Rue
Nazareth, +33 5 62264306).
Map: Allan Grotjohann. This map is for illustrative purposes only and should not be considered authoritative.
Lunchtime sun,
Place des
Carmes
GETTING THERE
Life is a game
‘Gamification’ makes
anything fun, from business
tasks to household chores.
Jane Szita tries serious play
Illustrations: army of trolls
“Everyone’s a gamer now,” says Rutger
Teunissen of Utrecht-based ‘customer-engagement’ agency
Fanminds. “These days, even my parents are addicted to
playing Wordfeud on their mobile phones. The attitude to
gaming has changed – it’s not just nerds on PlayStations any
more. We can all relate.”
Game-like apps now exist in virtually every area of life. For
health and fitness, there’s Myfitnesspal and Fitocracy. In
medical research, there’s Foldit, and for personal finances,
saveup.com. Even housework is tackled by an online game,
Chore Wars. Such apps reward everyday acts like brushing your
teeth or taking out the garbage with the buzzy benefits of a
video game – the chance to score points, level up and, of
course, beat the competition.
Apps like these are examples of gamification, the growing
trend of adding computer-game thinking to things that have
nothing to do with play. “It’s all down to sensors and mobile
40
Holland Herald
computing, which make it possible to use game-like systems in
all kinds of experiences,” says Jesse Schell, former Disney
Imagineer, author of The Art of Game Design and CEO of
Schell Games. Tracking performance and adding competition
can, it seems, make a game of almost anything.
While game elements are not new to business –
e-learning games are a well-established example – companies
are increasingly ‘gamifying’ their marketing and customer and
employee interactions in an attempt to engage the digitally
distracted. In particular, the so-called ‘digital natives’
(basically, anyone under 30) who are unlikely to be impressed
by the one-to-many ad channels that captivated their parents.
tech PLAy
12 heroes were invited to the head office, for a factory visit and
to attend meetings about new flavours – they almost became a
part of the board,” says Teunissen. While he admits “it would
be hard to pinpoint any increase of revenue” due to the game,
“the company got lots of insight: for example on why a certain
flavour by a competitor always outsold their own version.”
“There are problems addressing customers in the
traditional ways,” says Teunissen. “So we need new methods
and games are very promising as a means of creating dialogue
and expressing a sense of community. Customers want to be
involved in an experience.”
He points to the example of top Dutch snack brand, Lays.
“They were having difficulty engaging customers, so we created
a game community,” he explains. “We posted challenges online
– a questionnaire, a tasting mission, a ‘which ad is best’ quiz –
and fans participated to earn points.”
From being a Lays ‘newbie’, customers could gain status,
progressing ultimately to the highest ‘hero’ level. “These ten or
The potential to merge digital and real worlds is
illustrated by Nissan and PlayStation’s joint effort, GT
Academy, which used the game Gran Turismo to invite 25,000
online racers to compete for the chance to join a real GT4
team. The winner, Lucas Ordóñez, is now a professional driver
with GT4 podium finishes to his name.
Meanwhile, this year saw The Netherlands’ first-ever
gamification conference. “We decided to hold it because there
was so much talk and we wanted to find out what was really
happening,” says organiser Guido Kramer. Projects presented
included Rabobank’s internal game-oriented approach to
“Gamification will revolutionise business”
Holland Herald
41
tech PLAy
accounting for hours, and its external gamified
mortgage application process. “The potential is clearly
large,” says Kramer, “but maybe not as huge as international
research suggests. Gamification is in a big hype cycle now –
people are awarding badges but don’t really know what
they’re doing.”
In November 2012, a Gartner technology report said
“gamification is currently being driven by novelty and hype.
Gartner predicts that by 2014, 80% of current gamified
applications will fail to meet business objectives, primarily
because of poor design.”
The Gartner report blamed a focus on outward trappings
like points and leader boards, rather than the more subtle
design and storytelling elements that create a meaningful
experience. Michael Hugos, author of Enterprise Games: Using
Game Mechanics to Build a Better Business, agrees. “A lot of
companies are treating us like kids and trying to ‘reward’ us
with a smiley face instead of something of actual value... Or
they are implementing a gamified scheme among employees,
while exempting senior managers.”
But Hugos remains evangelical about the
potential of game-inspired strategies at work.
“Gamification will be the new assembly line,” he
says. “It will revolutionise business.”
According to Hugos, gamification can
equip companies for an uncertain world by
providing workers with the toolkit –
feedback, rules and rewards – for making
their own, decentralised decisions. He cites
Whole Foods Market, a US and
UK food retailer, as an example
of a gamified business model.
“The operating unit is not the
store but the teams within the
store,” says Hugos. “Each
team gets a quarterly
objective, but
also the
freedom to figure out how
to reach that goal
themselves.”
Yet some view gamification
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Holland Herald
as a worrying development.
Columbia University
psychology professor Peter
Coleman argues that game
thinking is having a
detrimental effect on areas of
life that don’t easily fit into its simplified win-orlose ethos, like relationships. Rational, gamebased thinking takes over from intuition and emotion.
“This trend leaves many of us feeling lost in the vast
gamisphere,” he wrote recently in Psychology Today. “Life is a
race and we are losing.”
Others suggest gamification has the potential to solve
society’s problems. Paula Owen, author of How Gamification
Can Help Your Business Engage in Sustainability, uses games
“to persuade people that taking environmental action is a
positive, aspirational and fun thing to do”.
She discovered the power of gamification after trying out a
simple sustainability version of the Top Trumps card game. “I
was pleasantly surprised by the very positive reaction,” she
says. “Not just schoolchildren, but students, councils and even
blue-chip corporates were interested in buying it.”
Her research indicates that levels of engagement with such
games “is high, typically over 90%. Around two-thirds of
people learn something they did not know before and over half
claim they will now take new pro-environmental actions as a
result of the game.”
Nevertheless, 10% to 15% remain unimpressed by the
experience. But Owen points to results, for example, in
congested Bangalore, where Indian IT giant Infosys used
gamification techniques to change the commuting behaviour
of their workers and so reduced the average daily commutes by
nearly 20 minutes – saving 2,600 person-hours per day at their
main factory site.
While designer Jesse Schell insists that he is “focused on
how to use game design to make people’s lives better,” he
concedes that “all attempts to influence human motivations are
a kind of manipulation, so some will be for good, and others
will be exploitative”. He agrees that the companies jumping on
the bandwagon probably don’t understand game motivation,
but then points out: “No one really understands it, because we
don’t really understand the human mind.”
Snapped
shots
Dutch photographer Hans van der Meer
captures the beauty and dedication of
amateur football across Europe
44
Holland Herald
photography play
Below
Marseille, France, 2004
Montredon Bonneveine
V Michelis
Top
Above
Perafita, Portugal, 2004
GD Aldeia Nova V Estrelas de Guifoes
Budapest, Hungary, 2000
TFSE V Szentlorenci
Holland Herald
45
Above
Hoogmade,
The Netherlands, 1996
Right
Frauenhagen,
Germany, 2003
Atlas Frauenhagen 94
V Schwedt
Facing page, top
Eisenerz, Austria, 2005
ESV Eisenerz V Worschach
Facing page, bottom
Berlin, Germany, 2003
SV Lichtenberg 47
V VB Lichterfelde
46
Holland Herald
photography PLAY
The photographer
In 1995, Van der Meer was
commissioned by newspaper
de Volkskrant to do a story on
amateur football. It developed
into projects that have
spanned nearly two decades.
“For years, the sports pages
have been dominated by closeups,” he says. But the bigger
picture reveals more, he feels,
particularly in the amateur
game. “The amateur player
does not hear the wind rustling
through the poplars around
the field, but the cheers rising
from the stands when he
scores,” he says. “Inside the
lines our imagination has
free reign; outside the lines
reality takes over.”
Holland Herald
47
Easy as
Aruba, Bonaire & Curaçao
ABC
Some of the many
ways to enjoy these
classic Caribbean
islands
words: mark smith
Beats on the beach
Aruba for party people
ARUBA
Illustrations: Studio Garcia
The bars of the
newly renovated
Pietermaai district
of Willemstad are
delightful. Check
out the pleasingly
eccentric Mundo
Bizarro for Latino
tunes and some
of the best cocktails in town.
48
Holland Herald
Photos: Hollandse Hoogte, Richard Cummins/Getty Images
Island-hop:
Curaçao
Aruba may have a relatively smooth
terrain, but its after-hours scene – centred
on the capital Oranjestad plus the Palm
Beach and Eagle Beach resorts along the
western coast – is anything but flat. The
place has a reputation as the island of
choice for thrill-seeking teens on spring
break, but avoid early March and you’ll be
rewarded with a music scene that typifies
the spirit and cultural diversity of an
island where the most often-heard
language, Papiamento, is a fusion of
African dialects, Portuguese, Spanish,
English and Dutch. According to DJ
Michael ‘Fellow’ Lampe, who knows his
tropical bass, “it’s Aruba’s unique mix of
Caribbean rhythms, Latin grooves and
electronic music which makes for a special
kind of party”.
Next year the island celebrates its 60th
Carnival season, a booty-shaking
showdown that sees Arubans take to the
streets for procession after glorious
procession designed to cleanse the body of
sins in the best possible way: via the
copious consumption of cheap rum. For a
stylish, sundown experience any day of the
week, Dany Nieto, front desk agent at the
Westin Resort & Casino, directs revellers
towards Oranjestad’s Nikky Beach bar:
“It’s the perfect place to sip a cocktail and
listen to modern lounge beats in front of
the best Aruban sunset.”
Photos: Justin Lewis/Getty Images, Lisa Stokes/Getty Images
Travel ABC ISLANDS
Wildly exciting
Island-hop:
Aruba
Back to nature on Bonaire
bonaire
Surrounded by the topaz waters of its
national marine park and fronded with
pristine coral reefs that teem with a
technicolor assortment of fish, turtles and
rays, Bonaire is famed for the unspoiled
magnificence of its aquatic life. Just ask
Carib Inn guest house owner Bruce
Bowker, an American who came to the
island in 1973 on a diving trip and never
left. “Unlike elsewhere in the Caribbean,
there’s incredible marine life right next to
the shore on Bonaire,” he enthuses. But
there’s much to delight nature buffs who
want to keep their feet dry, too. In the
northwest part of the island, Washington
Slagbaai National Park is alive with
parrots, flamingos, iguanas, parakeets,
and provides a nesting ground for four
varieties of sea turtles. For an
unforgettable excursion, Elsmarie
Beukenboom, director of STINAPA,
Bonaire’s National Parks Foundation,
recommends a kayaking tour of the
mangroves here: “The tranquillity there is
just breathtaking. It will literally lower
your heart rate.” Getting away from it all
isn’t difficult on the least populous of the
ABCs, but for the ultimate back-to-nature
experience, take a boat over to Klein
Bonaire, the development-exempt miniisle that moved one-time owner and ‘King
of Calypso’ Harry Belafonte to pen his
tribute Island In The Sun.
The Bubali Bird
Sanctuary is a
magnificent resting and breeding
area for 80
species of migratory birds.
“The
tranquillity is
breathtaking.
It will literally
lower your
heart rate”
Holland Herald
49
Nippers in flippers
Family fun in Curaçao
curaao
It’s often remarked that the postcardperfect, pastel-hued canal houses that
border the spectacular ‘Swinging Old
Lady’ pontoon bridge in the port capital of
Willemstad resemble a theme park version
of Amsterdam. And Curaçao is a fun, safe
place for kids of all ages. A cheery, ‘smalltown’ atmosphere prevails all over the
island, whether you and your brood are
buying chicken legs from one of the
roadside snèks or enjoying the delights of
one of the many family beaches.
Diana Muskus, a mother of five who works
at the Kura Hulanda Hotel and Spa,
recommends Grote Knip beach, on the
western side of the island, whose golden
sands stretch between the villages of
Westpunt and Lagun. “It’s freely accessible
to the public and has everything you could
want for a family day out,” says Diana.
“You can rent snorkelling equipment and,
because the reef at Grote Knip starts just a
few metres from the beach, young ones are
able to have an undersea adventure while
Photos: Hollandse Hoogte (2x), Greg Johnston/Getty Images
Island-hop:
Aruba
Kids can explore
the atmospheric
underground
caves in the deep
recesses of rock
along the island’s
windward coast.
“Open water
‘touch tanks’
mean that
you can
hand-feed
turtles and
stingrays”
50
Holland Herald
staying within sight of parents.”
Elsewhere, Curaçao boasts one of the
Caribbean’s best aquariums, whose open
water ‘touch tanks’ mean that you can
hand-feed turtles and stingrays.
If off-the-scale cuteness is what you’re
after, local mum Iris Markus recommends
the Itsy Bitsy children’s zoo just outside
Willemstad, where kids can make friends
with pygmy goats, Mediterranean
miniature donkeys and other loveable
little critters.
Travel ABC ISLANDS
“Small and
secluded
beaches lend
themselves to
romantic
walks”
True romance
Couples Bonaire
bonaire
beaches are small and secluded, lending
themselves to romantic, arm-in-arm walks
and sunset picnicking.
According to Carib Inn guest house owner
Bruce Bowker: “Aruba is the place to go if
you’re looking for a Miami Beach-type
experience. In Bonaire, however, you can
really get that sense of being castaways.”
Of course, there’s no point in being
lovestruck on an empty stomach, and
Bonaire’s zesty and colourful culinary
palette unites most of the myriad cultures
that exist on the island. The range of
tranquil waterfront dining opportunities
(try It Rains Fishes, near the Club Nautico
Marina) is also a passion-stoker: it’s hard
to look anything other than deep and
meaningful as the sun sets over the
shimmering ocean.
Taking the last
(free) ferry at
night between
Punda and
Otrobando, the
two sides of
Willemstad’s
historic centre is
a romantic, oldschool must.
Holland Herald
51
Photos: Altrendo Travel/Getty Images, Brent Winebrenner/Getty Images
When wedding planners choose to hold
their own big day in a certain destination,
you know it’s a winner. Dutch-born Lisette
de Groot has been running Flamingo
Services Bonaire for five years – they can
even get you hitched underwater if you so
desire, with laminated cards displaying the
vows – and there was no question of her
leaving her island home for her own recent
ceremony.
“Bonaire is the friendliest and most
intimate of the Caribbean islands, with
only 16,000 inhabitants,” she says, “and
that makes it an incredibly romantic place
to be. It’s full of positivity and promise.”
The island’s unique topography gives
Cupid a helping hand, too: in contrast to
Aruba and Curaçao, where the beaches are
larger and more open, Bonaire’s many
Island-hop:
Curaçao
Travel ABC ISLANDS
Move it
Sporty Curaçao
demanding routes, but the spectacular
views are so much more rewarding when
you’ve put in a bit of effort to get to them,”
she says. The prevailing winds and warm
water make Curaçao an ideal destination
for windsurfing, and its has been voted
number one in the Caribbean in terms of
the health of its marine life. According to
Ruud de Loos, operational manager of
Atlantis Diving, Curaçao is: “just a dream
for scuba fans of all levels. From
submerged wrecks to the unparalleled
beauty of the Lost Anchor reef on the
rough side of Caracas Bay, we’ve got it all”.
Getting there
KLM operates five direct flights per
week to Aruba Queen Beatrix Airport,
seven to Bonaire Flamingo International
Airport, and nine to Curaçao Hato,
all from Amsterdam Airport Schiphol
Queen Beatrix
International Airport
Oranjestad
Island-hop:
Aruba
“The
prevailing
winds and
warm water
make
Curaçao
ideal for
windsurfing”
Aruba is your
go-to spot for
sandy sports
of all varieties;
in November
the island will
host the first
international
beach tennis
competition.
Leeward Antilles
ARUBA
BONAIRE
Curaçao
Hato Airport
Willemstad
Klein Curaçao
VENEZUELA
52
Holland Herald
Kralendijk
Flamingo
International
Airport
Map: Annabel Keijzer. This map is for illustrative purposes
only and should not be considered authoritative.
Both are wonderful diving destinations, of
course, but whereas charming Bonaire is
so laid-back it’s practically horizontal,
Curaçao has the (relative) get-up-and-go
to make it a destination for action fans of
all stripes. The island recently unveiled its
third golf course, The Old Quarry – no
prizes for guessing what that used to be –
and the Baseball Almanac is bursting with
Major League stars who were born and
raised here. You can catch a glimpse of
what amounts to the national obsession –
according to television sports network
ESPN, the Curaçaoans watch more
baseball than any other group of people in
the whole world – at the training grounds
dotted around the capital Willemstad.
Dutch-born Ellemieke van Beek says she’s
on a mission to make Curaçao a
destination for mountain-bikers with her
guided tour company WannaBike, noting
that there are conditions for all levels of
two-wheeling competence: “You get to see
parts of the island that aren’t accessible by
car, such as the amazing Christoffel Park
National Park. Consisting of three former
plantations, that’s one of our more
Photos: Michel Porro/Getty Images, Image Source/Getty Images
curaao
In pursuit
of peril
Why do some of us seek out big risks for fun?
Mike Peake examines the enduring appeal of danger
Illustration: Rhonald Blommestijn
54
Holland Herald
psychology PLAy
“Part of the appeal is in planning
how to reduce danger”
You are standing 1,000m up
a cliff with a parachute wedged into a
small rucksack that has been strapped to
your back. In front of you is a vertical
drop. Behind is safety and a nice cup of
tea. Which do you choose?
Whether it be jumping off a mountain
or gambling the family fortune on the roll
of a dice, when pointed in the direction of
an activity that might reasonably be
described as ‘risky’, the average person will
back down, because millennia of
evolutionary programming tells us to
choose the safe option. The brain does a
quick mental calculation, comes down on
the side of caution and we return to the
peril-free humdrum of everyday existence.
But what if we’re wrong? What if risky
activities and an appreciation of life are
directly proportional? And what if the
things that we do without thinking about
it – such as crossing a busy road – are far
more dangerous than we thought?
When New Zealand-based forensic
psychologist Erik Monasterio conducted a
survey of BASE jumpers – those supposed
‘lunatics’ who jump off buildings (B),
antennas (A), bridges (or ‘spans’, S) and
cliffs (‘earth’: E) – he found that they had a
very good idea of how frequently a
member of their community was seriously
injured in an accident.
He had initially wondered if they were
in some way blind to the dangers of their
sport, but quite the opposite proved true.
Fully aware of the statistics, they still
jumped, clearly getting something out of it
to warrant the risk. But what might
surprise you is this: risk is exactly what
BASE jumpers are trying to avoid.
“Everything is relative,” says Dutch
adrenaline-seeking veteran Henny
Wiggers who, at 53, is one of the country’s
most experienced skydivers, BASE
jumpers and wingsuit flyers – wingsuits
being those flappy all-in-one suits that
make wearers look like a flying squirrel.
“If you are trained, prepared, up-to-date
and a good planner, you can eliminate a
lot of the risk.”
With more than 17,000 jumps under
his belt, Wiggers is living proof that
skydiving and BASE jumping don’t always
end badly. “If I can’t eliminate the risk, I
walk away from the jump,” he says. Part of
the appeal for him is in the actual
planning of how to reduce the danger.
“You have to pack your parachute
correctly, you have to plan your exit from
where you’re jumping, you have to plan
your landing and your escape plan,” he
says. “Of course, the adrenaline rush of the
jump is part of it, but when everything
works out as planned, that is the biggest
accomplishment.”
It’s a surprising admission from
someone many would dismiss as a thrillseeker, but it does perhaps explain how
BASE jumpers are able to do what they do.
Wiggers even likens his day job as a
technical manager for a packaging
company to what he does at the top of a
mountain. “At work I take an overview of
what I want to accomplish and for those
parts that are not certain, I try and find
out how we can eliminate any risky areas,”
he says. BASE jumping as the ultimate
example of logistics planning? It certainly
challenges preconceptions – and Wiggers
is not merely the exception to the rule.
Jarno Cordia, a fellow Dutch skydiver,
BASE jumper and wingsuit coach of 14
years’ experience is similarly obsessed
with the minutiae. “A large part of what
we do is risk assessment,” he says. “It’s
better to be on the ground wishing you
were in the air than being in the air and
wishing you had stayed on the ground.”
So what is the real appeal of leaving the
ground at all? “It often comes across as if
ringing the devil’s doorbell and running
away is why we do this, but the truth is, we
just love flying,” says Cordia. “In the sky I
feel like I have these superhuman
psychology PLAy
“Millennia of evolutionary
abilities that allow me to fly for miles,”
he enthuses, going on to describe a sense
of freedom that is irreplaceable.
With a prize like that, it’s a little easier
to understand how BASE jumpers tolerate
the risk. But what about on the trading
floor, where rogue traders have a knack of
bringing centuries-old banks to their
knees? Are they just adrenaline addicts?
The answer, it seems, is no.
“BASE jumpers are known as
‘sensation seekers’, and it’s a highly
inheritable trait,” says psychologist Nigel
Nicholson, author of the book The ‘I’ Of
Leadership and a professor at the London
Business School. “These are people who
look for stimulation and excitement and
will do risky things to get them, but it’s a
myth to say they’re looking for risk itself.”
When it comes to financial trading and
gambling, he says, the thrill element
usually plays a much smaller part. “Many
of the people doing it simply want to make
money and have a false sense of
confidence,” he says. “You only need to
win a couple of times to think you’re the
king of the universe.”
As such poor assessors of risk, we
struggle to see the world objectively.
When we’re on holiday in Africa we can
be paralysed by the fear of being bitten by
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Holland Herald
programming tells us
to choose the safe option”
a snake when the odds are actually low,
and yet we cycle in traffic, a famously risky
activity, without a second thought. “We’re
also ridiculously over confident we can get
ourselves out of difficult situations even
when we can’t,” Nicholson says.
But the world does need risk takers. “In
financial services, you can’t trade without
them,” says Nicholson, “and you have to
train people to be able to lose.” Nicholson
likens the world’s risk-takers to the
on-duty meercat who stands on tiptoes for
the good of the group.
“Think of all the people who work as
policemen or fire fighters so we don’t have
to,” he says. The ‘risky’ side of what they
do is all part of their identity, and as
proved by Monasterio’s study, they are
usually able to continue with it even when
they see it adversely affecting close friends
and colleagues.
Henny Wiggers is clear about the
balance between risk and reward. “If I do a
jump today and I’ve done everything right
and I’m unlucky, then it’s okay,” he says.
“I’ve tried to live life to the max.”
We should probably be grateful to
these risk-takers for testing the limits of
human endurance, for standing on the
frontline and, in the case of traders, for
helping our portfolios to flourish. But we
shouldn’t necessarily feel envious of their
dynamic lifestyles, because risky activities
just aren’t for everyone.
“Take tandem skydives,” says Wiggers.
“With a tandem skydive people can get the
experience of freefalling, and everyone
who does it really likes it. But there’s only
one or two per cent who then want to do
another one.”
“Not everyone needs that kind of
excitement in their life,” adds Jarno Cordia.
“As long as you get a sense of enjoyment out
of something – be it collecting comic books,
raising children or tinkering with a car –
why push yourself to do things that you
don’t really want to do?”
high
on design
Ace Hotel
New York
Playful
stays
Six cool theatre
hotels, from
cheap to chic,
with high drama
guaranteed
words: megan roberts
58
Holland Herald
Having opened its retro-chic
revolving doors in 2009, this
12-storey member of Seattle
hotel chain ACE has since
become something of a
hipster hub in Midtown
Manhattan, a few blocks
from Broadway epicentre
Times Square. Achingly cool
décor (think vintage
furniture, original art and a
music influence that always
stays on the right side of
‘theme’), the 265 rooms
range from cavernous loftstyle spaces to bijou (and
budget) bunk-bed set-ups.
acehotel.com
fly to: JFK international
airport, USA
travel play
capital stays
Hotel Silken
Puerta América
Madrid
cabaret
nostalgia
Hotel
Adlon Kempinski
Berlin
The Witchery
Edinburgh
Theatrical opulence and
overblown extravagance
abound at the original
‘restaurant with rooms’.
Housed in a 16th-century
gothic building on the Royal
Mile, the Witchery’s eight
sumptuous suites set the
standard for hedonistic style:
think roll-top baths, brocade
a-plenty and antique four
posters. If that’s not enough
drama for you, catch a
lunchtime performance at the
brilliant ‘A Play, a Pie and a
Pint’ programme at the nearby
Traverse Theatre (traverse.
co.uk), where alternative new
works take centre stage.
thewitchery.com
FLY TO:
Edinburgh airport, uk
100%
hedonism
Life’s still a cabaret in Berlin,
and those nostalgic for
British novelist Christopher
Isherwood’s Weimar-era
Berlin should check into
the Adlon Kempinski, the
celebrity hotel of the 1920s
when regular guests included
Marlene Dietrich, Greta
Garbo and Charlie Chaplin.
Destroyed in the Second
World War, it’s been faithfully
reconstructed, complete with
golden ceilings and tinkling
fountain in the lobby. The
nearby Chamäleon Theatre
(chamaeleonberllin.de) offers
cabaret with a whiff of oldfashioned decadence.
kempinski.com
Fly to: berlin tegel
airport, germany
Ettington Park
Hotel
Stratford-upon-Avon
All the world’s a stage –
or at least, all the village
of Stratford-upon-Avon.
You can’t get much more
theatrical than the Bard’s
birthplace, now home to
England’s revered Royal
Shakespeare Company (rsc.
org.uk). The suitably dramatic
– and supposedly haunted
– sumptuous Victorian neoGothic Ettington Park Hotel
in nearby Alderminster, is all
dramatic turrets and baronial
fireplaces inside; romantic
ruined church and wild
grounds out.
handpickedhotels.co.uk/hotels/
ettington-park-hotel
fly to: birmingham int.
airport, uk
full room
and bard
Madrid’s tenacious
theatrical community
has responded to austerity-driven subsidy
cuts with affordable
pop-up theatres in
tiny, unconventional
spaces (teatropordinero.com). Splurge
the money you save
on culture at this astonishing hotel: each
of the 12 floors, plus
everything from elevators to bathrobes, has
been designed by a
different powerhouse
architect, including Sir
Norman Foster and
Zaha Hadid.
hoteles-silken.com
fly to: madrid
barajas airport,
Spain
Golden Apple
Moscow
A tuberculosis-racked
Anton Chekhov once
called this building
home, but this chic
hotel’s clientele comes
for the quirky-cool
Philippe Starck-style
interior, not the
theatrical history. At
92 rooms, it wouldn’t
warrant the ‘boutique’
rubric anywhere west
of Warsaw, but it’s a
pleasant antidote to
the charmless behemoths that otherwise
dominate the city.
You’re within spitting
distance of legendary Russian theatre
director Stanislavky’s
family home here; the
Lenkom State Theatre
(lenkom.ru) is just
across the street and
the world-renowned
Bolshoi Ballet is within
walking distance.
goldenapple.ru
fly to:
sheremetyevo int.
airport, russia
Holland Herald
59
“Rainmaker
plans to
revolutionise
how the
world gets
clean water ”
business profile
Rain
Start-up firm Dutch
Rainmaker conjures
water out of thin air.
Jane Szita meets
CEO Andre Schoute
supreme
“It’s a bit like the air con in
your car,” says Andre Schoute, CEO of
Dutch Rainmaker.
He’s looking admiringly at his startup’s turbine on an industrial terrain just
outside Leeuwarden.
“When it’s a warm day, and the air con
is on, you’ll find water condenses
underneath your car. The way our
technology works is not much different.”
From this corner of the Dutch
province of Friesland, Rainmaker plans to
revolutionise how the world gets clean
water, and this turbine is the key. Standing
24 metres tall, with blades measuring nine
metres, it looks indistinguishable from the
many other white turbines dotting the
Dutch countryside, except for the big,
blocky water collection tanks attached to
its otherwise slender stem.
Rainmaker uses wind power to extract
water from the air and Schoute makes it
sound so simple, you wonder why no one
has done it before.
“There is a company in France with a
similar idea,” he says. “But they convert
the wind power into electricity first – and
that causes an energy loss.”
photography: fulco smit roeters
The Dutch inventor of Rainmaker,
Piet Oosterling, was inspired to create
the water-producing windmill by the
past technological achievements of The
Netherlands. “In the old days, windmills
were used for numerous direct
applications,” explains Schoute. “Milling
of course, but also pumping, pressing
and sawing.”
It was wind pumps that allowed the
Dutch to drain and reclaim their land in
the long struggle against the sea.
Now, Rainmaker is using the same
technology to address a water crisis of a
very different kind. “Some 900 million
people currently have insufficient access to
clean water,” says Schoute. “That’s what
we’re trying to address.” The World Health
Organization estimates that less than 1%
of the water on Earth is drinkable.
Furthermore, while desalination –
purifying sea or river water – offers a
solution, it relies on power. This is often in
short supply in places where water scarcity
is severe.
Oosterling’s invention returns to
the old idea of a direct application for
wind energy. The Rainmaker turbine
directly drives four heat pumps or
compressors. When air is forced through
the heat exchangers and cooled, using
ammonia compressors rather like those
in your fridge at home, the water
contained in the air condenses, and the
drops that form are collected in the
turbine’s huge tanks. The water is then
mineralised to be used for drinking or
for agriculture.
Schoute reckons that, under ideal
conditions, the Rainmaker can produce
7,500 litres a day, with zero carbon
expenditure. To put this in perspective, the
World Health Organization estimates
minimum basic water needs at between 25
and 50 litres per person per day. For
survival in emergency situations, five litres
per person can suffice.
At the other end of the scale, a highconsumption country like the USA
ratchets water use up to 600 litres per
person a day.
At around €0.01 per litre, Rainmaker
water is more expensive than that from
large desalination plants, but Schoute
points out that “the technology is very
Holland Herald
61
business profile
competitive in situations where water
has to be trucked or shipped in, or where
bottled water is the alternative solution.
Above all, Rainmaker is carbon neutral
and needs no power source, so it’s a
perfect solution for remote islands,
emergency situations or areas that rely on
diesel generators.”
He cites Indonesia, the Philippines,
the Caribbean, Brazil, Cape Verde and
parts of the Middle East as areas where
the technology has the most potential.
Dutch Rainmaker was started in 2011,
“It makes
7,500 litres a
day, with
no carbon”
62
Holland Herald
with funding from the city of Leeuwarden
and Icos Capital, a clean tech venture
capital firm. Andre Schoute came on
board as CEO in 2012. He defines his
objectives as “organising sales and
marketing, attracting second- and thirdstage investors and organising production
and distribution”.
Dutch Rainmaker’s turbine
production currently takes place in
Zeeland, but 80% to 90% of the parts used
to make the units are off-the shelf –
meaning that it can be easily assembled
almost anywhere in world.
“Now we have to find the early
adopters to use this technology, because
we don’t yet have a 20–year track record,”
says Schoute.
“But despite this, the interest is huge
and I get double-figure numbers of emails
from all over the world every week.” Some
of this early interest has resulted in a pilot
project in Kuwait, where a turbine is
running as a pilot for a future initiative
that could use 50 turbines. “The Kuwaiti
Environmental Protection Agency is
currently evaluating the technology as a
means of providing irrigation for a green
buffer zone between a town and a
petrochemicals plant,” says the CEO.
The technology still has its
limitations, however.
“Obviously, our turbines couldn’t
realistically fill the water needs of a city
the size of Melbourne or Las Vegas,” says
Schoute. Furthermore, in Kuwait, where
the turbine is producing a promising
6,000 litres a day, production is possible
for only nine months of the year. “For
three months there, it’s just too hot,” he
explains. “Rainmaker turbines need
temperatures above 15°C and below 45°C
to function optimally. It also needs wind
speeds of above three metres per second.
And the higher the relative humidity, the
more water you can produce.”
But these limitations don’t detract
from the fact that Rainmaker is a way to
produce water in places where no water
sources (or power) exist – an enormous
USP. “But there’s more,” says Schoute.
“The same technology can also be used to
create clean drinking water from
brackish, river or sea water.”
The heat exchangers can be used for a
‘flash evaporation’ process, purifying nonpotable water for drinking, sanitation or
irrigation and using little energy.
Production, says the Rainmaker CEO,
would be in the region of 60,000 litres a
day and costs would be competitive with
small desalination plants, making the
technology suitable for small towns.
And while Schoute is pretty realistic
about the challenges facing the clean-tech
start-up, he seems to relish his role.
“I used to work in oil and gas,” he
says. “Now, I’m in clean-tech – I figured it
was time for something different. I was in
boardrooms for 15 years before this. Now
it’s just me and four or five other guys. It’s
a total change of momentum. You see the
results of your actions every day.”
holland update
Photo: Pepper Productions
Fore! *
Watch world-class players in action
at the prestigious KLM Open golf
tournament – one of the largest and
best attended sporting events in The
Netherlands. In between, relax on
the terraces of the KLM Open Village
where you can also visit the inspiring
golf trade show.
KLM OPEN; 12-15 Sep; Kennemer Golf
& Country Club, Kennemerweg 78,
Zandvoort; klmopen.nl
the klm open golf tournament tees off in zandvoort
EVENTS
GAUDEAMUS MUSIC WEEK
1-8 Sep
The annual festival devoted
entirely to young international
composers and new music.
Various locations in Utrecht;
TALKING TEXTILES
28 Sep-26 Jan 2014
Contemporary creative textile
design, curated by trend
forecaster Lidewij Edelkoort.
Various locations in Rotterdam;
NETHERLANDS FILM FESTIVAL
25 Sep-4 Oct
The Dutch film industry
showcases recent features,
shorts, animation,
documentaries and TV dramas.
wereldhavendagen.nl
Various locations in Utrecht;
5367475; textielmuseum.nl
WORLD PORT DAYS 6-8 Sep
A fascinating look at Europe’s
largest port with activities
centred around the Russian
theme ‘From Volga to Maas’.
muziekweek.nl
filmfestival.nl
FILM BY THE SEA
13-22 Sep
A fantastic international festival
that takes place in Vlissingen
and Terneuzen and mixes
arthouse with mainstream.
MONSTER JAM 28-29 Sep
A popular American-style show
featuring stunt-performing
monster trucks.
0900 24632489 (NL only);
Arnhem; monsterjam.nl
filmbythesea.nl
musical explosion
Image: Studio Lonne Wennekendonk
GERGIEV FESTIVAL 5-7 Sep
Valery Gergiev’s symphonic
music festival celebrates the
25th anniversary of the Russian
conductor’s debut with the
Rotterdam Philharmonic.
De Doelen, Schouwburgplein 50,
Rotterdam; +31 10 2171717;
gergievfestival.nl
GOGBOT FESTIVAL 5-8 Sep
Art, technology and music
converge at this festival.
Various locations in Enschede;
gogbot.nl
Goirkestraat 96, Tilburg; +31 13
GelreDome, Batavierenweg 25,
Exhibitions
OPEN MONUMENT DAYS
14-15 September
Heritage sites across The
Netherlands – many not usually
accessible to the public – open
free of charge.
VINCENT IS BACK:
LAND OF LIGHT Until 22 Sep
Paintings and rarely shown
drawings from the museum’s
collection exploring Van Gogh’s
time in France (1886-1890).
openmonumentendag.nl
Kröller-Müller Museum,
Houtkampweg 6, Otterlo;
OPERA GALA 2013 22 Sep
A prelude to the first National
Opera Festival being held in
2014, this interactive evening
for opera lovers features arias
and duets sung by top Dutch
opera singers on the theme of
‘Water & Sea’.
+31 318 591241; kmm.nl
Stadsschouwburg Velsen,
DREAD: FEAR IN THE AGE
OF TECHNOLOGICAL
ACCELERATION 6 Sep-24 Nov
Exhibition featuring the work of
a number of international
artists, which represens the
fear of the future.
Groeneweg 71, IJmuiden; +31 255
De Hallen Haarlem, Grote Markt 16,
515789; nationaaloperafestival.nl
Haarlem; +31 23 5115775;
‘Herbs from My Garden’
(2009) by Kiki van Eijk
Photo: Erwan Fichou
gigs
Deftones 2 Sep
Oosterpoort (Groningen)
August Burns Red 12 Sep
Tivoli (Utrecht)
Chic 16 Sep Muziekgebouw
(Eindhoven)
Bryan Adams 18 Sep De Doelen
(Rotterdam)
Fish 21 Sep Boerderij
(Zoetermeer)
Fish 22 Sep Effenaar (Eindhoven)
Info and tickets: livenation.nl
dehallenhaarlem.nl
Holland Herald
67
amsterdam update
Choice pics *
Photo: Tue Juelsbo
A superb international photography
fair that focuses on new talent
and unseen work by established
photographers takes place in a
former industrial gas tank.
UNSEEN PHOTO FAIR;
26-29 Sep; Gashouder,
Klönneplein 1, Westergasfabriek;
unseenamsterdam.com
eye-opening: new work on display at the unseen photo fair
EVENTS
HISWA ON THE WATER *
3-8 Sep
The annual in-water boat show.
EXHIBITIONS
NDSM-werf, Amsterdam-Noord;
BOWIE BY DUFFY Until 6 Sep
Iconic images of David Bowie,
taken by legendary fashion
photographer Brian Duffy.
hiswatewater.nl
Foam, Vijzelgracht 78;
as Toy Story, Finding Nemo,
Wall-E and Up.
Amsterdam Expo, Gustav
from Central Station. Sit
inside, or at the table for two
that hovers over the water.
Mahlerlaan 24; +31 20 7630599;
Oosterdokskade 10;
amsterdamexpo.nl
+31 20 6269383; cafebarco.nl
gigs
+31 20 5516500; foam.org
AMSTERDAM FRINGE FESTIVAL
5-15 Sep
An edgy repertoire of live art,
theatre and dance. Englishspeakers: look out for LNP
(language no problem) events.
Various locations;
amsterdamfringefestival.nl
DAM-TO-DAM RACE 22 Sep
Around 55,000 runners race
from Amsterdam to Zaandam.
Starts at Prins Hendrikkade;
mike from ‘monsters, inc’
Image: Pixar Animation Studios
pop chameleon david bowie
DAVID SEDARIS 30 Sep
The hilarious American writer
reads from his book Let’s
Explore Diabetes with Owls.
HENRY MOORE
Until 29 Sep
A free exhibition of 12
sculptures by the British artist
in the garden of the museum.
Carré, Amstel 115-125; 0900 2525255
Rijksmuseum, Museumstraat 1; +31
(NL only); carre.nl
20 6747000; rijksmuseum.nl
THE 7 DEADLY DUTCH SINS
Until 1 Feb 2014
The Boom Chicago comedy crew
pokes fun at the national
psyche of the Dutch.
PIXAR: 25 YEARS OF
ANIMATION Until 27 Oct
Storyboards, sketches, clay
figures, installations and a
zoetrope from Californiabased Pixar offer a glimpse
into the design process
behind animated films such
Rozentheater, Rozengracht 117;
+31 20 2170400; boomchicago
RESTAURANT
Photo: Duffy Archive
damloop.nl
Paramore 5 Sep Heineken
Music Hall
Roger Waters 8 Sep
Amsterdam ArenA
Soundgarden 11 Sep
Heineken Music Hall
Fish 18 Sep Paradiso
Mayday 22 Sep Ziggo Dome
Alison Moyet 23 Sep Paradiso
Peter Gabriel 30 Sep
Ziggo Dome
BARCO
Enjoy cocktails or a healthy
lunch or dinner against a
backdrop of eclectic music on
this lovely boat a short walk
Remember! This copy of Holland Herald is yours to take off the plane.
websites
iamsterdam.com
holland.com
eat-amsterdam.com
lastminuteticketshop.nl
dutchnews.nl
*Amsterdam 2013
The Amsterdam Metropolitan Area celebrates a number of
historical milestones in 2013. To celebrate, the Amsterdam
2013 organisation, sponsored
by KLM, has organised a year
of cultural events around the city.
For the latest information on
events, visit
klm.com/amsterdam2013
Holland Herald
69
city sights
Port of call
In the south-west of England, Bristol mixes maritime history with smart boutiques and
a vibrant bar scene fuelled by an energetic student population.
what to see
Rajpoot Restaurant
(arnolfini.org.uk). In Clifton you
(rajpootrestaurantbristol.co.uk)
can choose from a quiet
The huge ss Great Britain
in Clifton to European food with
cocktail at Amoeba
ocean liner (ssgreatbritain.org)
a modern twist at Bell’s Diner
(amoebaclifton.co.uk),
is a must to understand
(bellsdiner.com) in Montpelier.
traditional pubs serving local
Bristol's maritime heritage. A
The south-west of England
cider or pulsating dance clubs
City Sightseeing bus travels
produces fine local produce,
open into the early hours.
from the centre to Clifton and
which appears on the menu at
Shipping news
visitors can hop on and off at
the Harbourside’s Bordeaux
Bristol Museum and Art
Quay (bordeaux-quay.co.uk).
Gallery (bristol.gov.uk), which
explores the city’s trading
how to get there
KLM operates several nonstop daily flights to Bristol
WHERE TO boogie
Raise a glass
(bristolzoo.org.uk). See
Bristol’s fun nightlife ranges from
another side of the city that
lively drinking venues to
Tourist information
produced satirical graffiti artist
peaceful local bars. Quench your
visitbristol.co.uk
Banksy on a Bristol Street Art
thirst at Zerodegrees
(zdrestaurants.com), a
Looking for handy, up-to-date
travel information? Check out
wheat, pale and pilsner ales and
KLM’s Destination Guide pages
refreshing fruit beers. The
– and book your flight – on
Bristol has a rich mix of
Harbourside is a magnet for
klm.com. Content provided by
restaurants from many
summer-evening drinking and
Frommer’s Unlimited © 2013,
countries, from curry at
alternative art at The Arnolfini
Whatsonwhen Limited.
Global flavours
Gracefully spanning the Avon
Gorge in Clifton, the 214-metrelong Clifton Suspension
Bridge is Bristol’s most
distinctive landmark. Designed
by the young Isambard
Kingdom Brunel – he was just
24 when he was appointed
project engineer – the bridge
was opened in 1864 to carry
horse-drawn vehicles, but now
around 12,000 cars cross daily.
cliftonbridge.org.uk
Airport Schiphol.
microbrewery serving black,
where to eat
Bridge the gap
Airport from Amsterdam
past, and Bristol Zoo Gardens
Tour (wherethewall.com).
Don’t miss
Photo: Graham Bell/Getty Images
water view!
Photo: Hollandse Hoogte
Photo: Graham Bell/Getty Images
Photo: Visit Britain/Pawel Libera/Getty
TOUCHDOWN bristol
high and mighty
Holland Herald
71
sights...
Photo: Patryk Kosmider/Shutterstock
TOUCHDOWN cairo
...and scents
giza ride
Don’t miss
Cairo calling
The capital of Egypt is a beguiling mix of old and new. Marvel at ancient pyramids
and majestic mosques before diving into hectic bazaars and a nightlife scene that
keeps going into the early hours.
what to see
famous koshary, made with
arcade in Heliopolis offers
macaroni, black lentils and
contemporary styles. Zamalek
The imposing Citadel (Midan
garlic sauce, at Abou Tarek
and Dokki have plenty of
el-Qala’a) offers views of
(16 Shariah al Shamplion;
handicraft shops including
Islamic Cairo’s medieval market
+20 2 25775935). Around
handmade fabrics and jewellery
streets, ornate mosques and
Zamalek and Gezira are huge
at Nagada (nagada.net).
busy downtown. To the south
houseboats with plush
are Coptic Cairo's Christian
restaurants like El Morocco
churches, including the
(bluenileboat.com). Nearby
KLM operates four non-stop
Hanging Church (Shariah Mar
L’aubergine (5 Sayed al-Bakry
weekly flights to Cairo
Girgis), built above a Roman
St; +20 2 27380080) is a good
International Airport from
water gate. A ride in a
veggie option.
Market forces
how to get there
Pyramid
scheme
The last surviving of the
Seven Wonders of the World,
Giza’s three immense
pyramids, Khufu, Khafre and
Menkaure, built more than
4,000 years ago, were the
pharaohs’ necropolis. Check
out the nearby Solar Barque
Museum's ancient
cedarwood boat. Visit early
in the morning before
temperatures soar.
traditional wooden felucca
along the Nile brings you to
where to shop
Tourist information
affluent Gezira and Zamalek.
Bazaar experience
On the outskirts are the
Central to Cairo’s shopping
mammoth pyramids at Giza
experience is Khan el-Khalili
(see Don’t Miss).
bazaar (Al Azhar Street) in
Islamic Cairo, its boisterous lanes
alive with centuries-old trading
– and book your flight – on klm.
for perfume oils, antique silver
com. Content provided by
Downtown is best for local
and saddle bags. The huge
restaurants, especially Egypt’s
Stars Centre (citystars.com.eg)
WHERE TO eat
Dinner cruise
touregypt.net
world wonder
Holland Herald
73
TOUCHDOWN rio de janeiro
feel the buzz
make waves on rio's famous beaches
Don’t miss
Iconic views
Atop Mount Corcovado
stands Cristo Redentor
(Christ the Redeemer), arms
A carioca life
Boasting samba clubs, boho back alleys and some of the world’s most famous
beaches, Brazil’s second largest metropolis is famous for its laid-back atmosphere
and the hospitality of cariocas, the city's residents.
outstretched. The 30-metrehigh landmark has come to
symbolise the city. Visitors no
what to see
tropical fashions. Less expensive
(nuth.com.br). Sample cocktails
stores cluster in Copacabana’s
at Academia da Cachaça
Riding the cable car (bondinho.
main street. For more original
(academiadacachaca.com.br).
panoramic elevators and four
com.br) to the top of Sugarloaf
gifts and keepsakes, visit the
escalators provide leisurely
Mountain reveals blissful views
outdoor Feira Hippie Ipanema
access to the monument and
of the city and Guanabara Bay.
(feirahippieipanema.com) market
KLM operates five non-stop
panoramic views of the city
The downtown Museu de Arte
on Sundays.
weekly flights to Rio
and sea.
Moderna (mamrio.com.br)
longer need to climb the 220
Take a hike
steps to the top; three
showcases contemporary
Holland Herald
Cachaça some samba
enthusiasts can hike the trails
Music lovers flock to antique-
Tourist information
of the Floresta da Tijuca, the
studded Rio Scenarium
rioguiaoficial.com.br
world’s largest urban rainforest.
(rioscenarium.com.br) or cosy
Carioca da Gema
(barcariocadagema.com.br) for
outstanding samba parties. The
Trendy urban shoppers head
young and beautiful meet at
to Ipanema’s boutique-lined
upscale dance clubs in Ipanema
streets to browse for elegant
such as Baronneti (Rua Barao
shoes, stylish beachwear and
da Torre 354) and Nuth
Beachfront boutiques
74
where to boogie
Brazilian painters. Nature
where to shop
peak protection
how to get there
TOUCHDOWN panama
pristine coastline is within easy reach
natural beauty
Where oceans meet
Panama’s vibrant capital offers visitors bustling markets, colonial history and the
world’s largest urban rainforest, not to mention the Panama Canal, an engineering
wonder that links the Pacific and Atlantic Oceans.
what to see
Don’t miss
Dinner and
dancing
Engineering marvel
Uruguay; +507 2691313) near El
jewellery made and sold mostly
Congrejo. Mi Ranchito
by indigenous groups such as
Located next to the Panama
(restaurantemiranchito.com), a
the Kuna, Emberá and Ngöbe.
Canal, the Miraflores Visitor
perennial favourite, is always
Center (pancanal.com)
bustling thanks to phenomenal
provides a fascinating lesson
views of the city’s skyline and
KLM operates daily non-stop
understated elegance and
in history and engineering. A
dishes like the huge
flights to Panama City
excellent service, while the
stroll through the Casco Viejo
combinación plate, featuring fried Tocumen International
bar downstairs serves up live
neighbourhood reveals
plantain, yucca and empanadas.
Airport from Amsterdam
jazz on Thursdays and salsa
colonial beauties like La
Throughout the city, budget
Airport Schiphol.
on Fridays and Saturdays.
Iglesia de San José (Avenida
eateries serve typical almuerzos
A and Calle B). El Parque
corrientes (daily menus).
Natural Metropolitano
(parquemetropolitano.org)
where to shop
is the world’s largest
Crafts and carvings
urban rainforest.
One of the best spots to shop
for souvenirs, such as molas
where to eat
Yummy yucca
how to get there
Fine dining and great music
can be found at restaurant
S’cena and its sister Bar
Platea. The restaurant offers
cascoviejo.com/
Tourist
platea-jazz-bar
information
visitpanama.com
or scan here:
(textile art) and woven baskets is travel information? Check out
La Reprosa (reprosa.com) in
Casco Viejo is home to some
Casco Viejo. In the National
of the city’s best international
Handicrafts Market (Via
restaurants, such as Madame
Cincuentenario) in Panamá Viejo,
Frommers Unlimited © 2013,
Chang (Avenida A and Calle
you can find tajua carvings and
shake it up
Holland Herald
77
street eats: open late
Tradition and high-tech
A dynamic metropolis that never sleeps, Seoul is a city where ancient Korean
palaces stand in the shadow of modern high-rise buildings.
what to see
Centuries of style
flying the flag
Photo: Bikeworldtravel/Shutterstock
park life
Photo: Andrey Shchekalev/Shutterstock
TOUCHDOWN seoul
restaurants dishing up hot and
Fashion lovers will find plenty
spicy dukbokki (rice cakes),
in Myeongdong, Idea-ap
The main sightseeing area is
barbecued pork and hearty
and Shinchon, Apgujeong’s
north of the Han River in the
sujebi (noodles with shellfish).
Rodeo Street and the
Jung-gu and Jongno districts.
In Jung-gu, try steaming
boutiques in Gangnam.
The most impressive sites include noodles at Myeongdong
how to get there
the Gyeongbokgung Palace
Gyoja (24, Myeongdong 2-ga;
(royalpalace.go.kr) and
+82 2 7765348) or smoky
KLM operates daily non-stop
Changdeokgung Palace (see
Korean barbecue at
flights to Seoul Incheon
Don't Miss). Insadong and
Chamsutgol (19, Mugyeo-dong;
Samcheongdong are the
+82 2 7742100).
Don’t miss
Peace in the
palace
One of Seoul’s most
beautiful royal homes,
Changdeokgung Palace
served as the main seat of
power for over 300 years for
kings of the Joseon Dynasty.
The peaceful ’Secret Garden’
(Biwon) behind the palace
building has a lake, pavilion
and centuries-old trees.
english.cha.go.kr
present-day cultural centres,
packed with street vendors and
where to shop
Tourist information
high-class galleries showcasing
Around the clock
traditional ceramics and
Seoul is a shopper's paradise.
contemporary Korean art.
Insomniacs and bargain hunters
can shop 24/7 in the sprawling
Dongdaemun Market
(dongdaemun.com). The
– and book your flight – on klm.
For relaxed dining, the leafy
bustling Namdaemun Market
com. Content provided by
streets in Samcheongdong are
(49, Namchang-dong, Jung-gu)
WHERE TO eat
Seoul food
crammed with inviting cafes and keeps more civilised hours.
visitseoul.net
door to the past
Holland Herald
79
TOUCHDOWN St Maarten
dip into st maarten's clear seas
Island in the sun
The Caribbean island of St Maarten is part Dutch, part French. But whichever side you
visit, you will be greeted with a friendly smile, dazzling sandy beaches and live music,
washed down with smooth local rum.
what to see
Don’t miss
Sand and
deliver
Powdery white sand, crystalRichardson Gallery
(cheriscafe.com) and The
clear water for snorkelling
(rolandrichardson.com). Duty-free
Sopranos Piano Bar
and bars with live music
Discover an underwater world
designer jewellery and
(sopranospianobar.com) attract
make Orient Beach one of
on the glass-bottomed
accessories are popular buys
live music fans.
the island’s top draws. The
Seaworld Explorer
from Little Switzerland
(atlantisadventures.com) or
(littleswitzerland.com), while
take a boat to Pinel Island.
haggling for crafts and island
KLM operates three non-stop
end has the island's only
Back on the main island,
clothes is customary at the
weekly flights to St Maarten
official nudist beach.
Paradise Peak, the highest
Philipsburg Market Place and
Princess Juliana Airport from
point, provides breathtaking
Marigot’s French Market.
Sail away
how to get there
northern end is familyfocused while the southern
views of the rainforest,
beaches, ocean and nearby
islands.
where to boogie
Song and dance
Tourist information
visitstmaarten.com
where to shop
Maarten/St Martin are Maho Bay
and Simpson Bay. Try
The capital cities Philipsburg
fashionable hang-outs Bliss
(on the Dutch side) and
(bliss-sxm.com) or Asian-inspired
Marigot (on the French side)
Tantra Nightclub & Sanctuary
overflow with art galleries such
(tantrasxm.com) for a night out
as the impressionist Roland
dancing. Cheri’s Café
Bargain hunting
Photo: Hollandse Hoogte
The nightlife hotspots in St
test the waters
Holland Herald
81
photo contest
chunks of glacier ice on a basalt beach in iceland. photograph by michael stiso
Inspire us with
your world
Travelling is a great source of inspiration,
The theme
and photography is a great way of
Every three months, there’s a new
capturing those special moments.
theme. For July, August and September
Whether it be landscapes, architecture,
2013, the theme is Landscapes, so get
portraits or close-ups, creativity can be
outside and inspire our judges.
drawn from many sources.
Show us your ‘Journeys of
How does it work?
Inspiration’ photos, and you could win
At the end of each quarter, we give
two return tickets to a KLM destination
away a KLM ‘goody bag’ to three
of your choice.
photographers who, in our opinion, have
submitted the most inspiring
photographs within the theme.
Prizes every three
months!
At the end of the year, we choose a
Grand Prize winner and two runners-up
Yearly travel prizes!
grand prize
Two intercontinental Economy
Class return tickets on KLM flights.
FIRST RUNNER-UP
A KLM voucher*, value €500, to
be used towards the purchase of
a KLM ticket.
SECOND RUNNER-UP
A KLM voucher*, value €250, to
be used towards the purchase of
a KLM ticket.
*Vouchers can be redeemed at most IATA-accredited travel
agents worldwide. Tickets issued in exchange for vouchers
must bear the same name as that on the voucher.
from the quarterly winners. See inset (at
right) for prize details.
Contest rules • Photographs can be submitted digitally
(high-res is recommended) or printed (up to 10x15cm) • Photos will
Don’t be late…
not be returned • Holland Herald, KLM, MediaPartners Group and
Entries for Landscapes must be
material • Copyright clearance and permission of subjects are the
received before 1 October 2013. See the
acquire the rights for future use of the images • The competition is
holland-herald.com website for details.
the publishers, Ink Publishing, accept no responsibility for lost
responsibility of the photographers • KLM and Ink Publishing
open to readers of Holland Herald who are 18 years of age or older
on the date of entry and who have flown with KLM during the
entry period • Entrants for the Grand Prize will be notified as soon
Get inspired
as possible after the relevant quarter • Employees of KLM, Ink
Visit holland-herald.com for a selection
agencies, contributors to Holland Herald and the families of any of
of beautiful entries from previous years.
decisions are final • No prizes can be exchanged for cash.
Publishing and MediaPartners Group, participating promotional
the above are not eligible to enter this competition • The judges’
Exact prizes vary and may differ from those shown
Holland Herald
83
Travellers Check
klm products , services and information for passengers
1992
Playing the field: a robot
charms flight attendants
as it boards a KLM flight
to New York.
Photo: KLM/MAI
Contents
Eurlings Quarterly
Products & services
Flying Blue news Jac Goderie column
KLM entertainment
KLM Takes Care
87
88
91
91
93
95
SkyTeam news
KLM partners
KLM fleet
KLM route maps
Schiphol, hub gates
Amsterdam map
Fit for flying
97
98
99
101
108
109
110
Holland Herald travellers check
85
klm Eurlings quarterly
Striving for excellence
Since 1 July, I have had the
honour and pleasure of
leading KLM as president
and CEO.
It is with great pride that I stand at the
helm of the world’s oldest airline still
operating under its original name. KLM’s
rich history spans almost a century, but we
are 94 years young, not old. This
youthfulness does not come naturally or
easily. The secret lies in constantly striving
to stay in the lead, finding the flexibility to
change and reinventing ourselves. Which
is exactly what we have always done.
The most recent example is the
transformation of our World Business Class
(WBC) with a touch of top Dutch design,
reflecting KLM’s pride in its Dutch roots
and world-class quality. Together with
designer Hella Jongerius, we have
“Our investment
in passengers’
travel experience is
bearing fruit”
endeavoured to ensure that our
passengers feel truly at home when they
travel with KLM. We have brought a more
welcoming atmosphere to WBC, combined
with greater comfort and privacy - in part
thanks to the new full-flat seats - for a
business-class experience unlike any
other. I very much look forward to hearing
your thoughts on the changes.
Social media is another area where we
are constantly innovating and trying to
stay a step ahead of developments. If you
have any questions, contact us via
Facebook or Twitter. Our team will reply
within an hour.
Would you like to experience what it is
like to build an airline from 1919 onwards?
Then Aviation Empire is the game for you.
You’ll acquire a fleet, develop a network of
international destinations and build your
own airports. The game can be played on
both iOS and Android platforms.
And last but not least, I would like to
sing the praises of our people. We are very
proud that you, our customers, awarded
KLM four-star status via the ranking and
review site SkyTrax. That means our
investment in passengers’ travel
experience is bearing fruit. The service of
our operational staff is also highly
appreciated, as reflected by the SkyTrax
award we won in this category. On behalf
of KLM’s 36,000-strong workforce, I thank
you for this acknowledgement. We will do
our utmost to keep striving for further
improvement.
Welcome on board!
Camiel Eurlings,
president and chief executive officer,
klm royal dutch airlines
87
KLM Open 2013
The 94th edition of the KLM Open
will be held from 12 to 15 September 2013
at the Kennemer Golf & Country Club in
Zandvoort. Some of the world’s topranked players – Miguel Ángel Jiménez,
Paul Casey, Álvaro Quirós and Simon
Dyson – will play in this year’s field
of professionals.
The KLM Open is one of the best
attended tournaments in the PGA
European Tour and one of the largest
and most prestigious yearly sporting
events in The Netherlands. In 2012, for
the second year in a row, the Sustainable
Golf Index named the KLM Open the most
sustainable tournament in Europe. For
more information or to buy tickets, visit
klmopen.nl.
88
klm Products & Services
KLM
to go
Build your empire
The year is 1919. As a pioneer in the
aviation industry, you decide to set
up and build a world-class airline. But
how? With KLM’s new Aviation Empire
game, you can try your hand at the
challenging task of developing a global
airline. The free 3D game is available for
iPhone, iPad and Android smartphones
and tablets. You can log in using your
Twitter, Facebook or Google+ account
to play across devices
and see how your
network stacks up
against those of your
friends and players
worldwide.
KLM is at your
fingertips with
smartphone apps
KLM App
Passbook app
Did you know that you can now save
your KLM e-boarding pass to your
Passbook app? Add it after checking in
for a flight using KLM’s mobile app. On
the day of your flight, your boarding
pass will automatically pop up on your
iPhone or iPod Touch home screen
when you are close to the airport.
Book a flight, check in, select a
seat, store your boarding pass
or view your Flying Blue Miles balance. Use
PayPal or a credit card to pay for bookings.
Available in ten languages.
KLM Passport
Share your travel memories:
pick a theme and add your travel
photos. The app creates a personal holiday
movie for you and adds a stamp in your
digital passport.
KLM Movies & More
A complete listing of all the
programming on board KLM’s
intercontinental flights, including full
synopses and trailers for Latest Movies. Now
also available for iPad.
KLM Houses
Includes photos and descriptions
of all 93 KLM Delft Blue houses.
Locate the original houses on your phone’s
map and keep track of the ones you have
collected.
Service 24/7
Personalised options
KLM’s ‘My Trip’ on klm.com offers you a one-stop-shop solution to view,
change, upgrade and complete your trip. After booking a trip on klm.com, My Trip
appears to help you customise your travel plans. You can also access My Trip at
any time from any desktop, laptop, mobile or tablet. My Trip is designed to meet
your personal needs, providing trip-specific offers and information including health
advice and visa information. You can find My Trip – including an instructional video
– in the ‘Plan and Book’ section of klm.com.
KLM offers social media services
via Twitter and Facebook in
English, German, Dutch, Spanish,
Japanese, Portuguese, Italian,
Russian and Norwegian. Tweet
us or send a message with your
questions or for travel-related
assistance. We will reply to your
message within an hour and
get things taken care of within
24 hours.
89
klm flying blue news
klm entertainment
Easy ways
to earn Miles
Earning Award Miles has never been
easier. Flying Blue members can earn Award
Miles on most flights operated by KLM, AIR
FRANCE and the 17 other members of
SkyTeam – and on other Flying Blue partner
airlines. Over 130 non-airline partners
worldwide – from car rental agencies to
hotels and spas – also offer Award Miles
when you purchase products and services.
You don’t even have to leave home to
earn miles. You can earn Award Miles on a
wide variety of brands while shopping
online. To get started, visit flyingblue.com,
go to the ‘Earn Miles’ section and click on ‘In
your favourite web shop’.
Award yourself
Four times the Miles
Available exclusively online, Promo
Awards@ save you up to 50% on the Flying
Blue Award Miles usually required for award
tickets with KLM, AIR FRANCE and Air
Europa. Please note that Promo Awards@
are frequently updated and are subject to
availability. For details on this and other
promotions, visit the new Flying Blue
website at flyingblue.com.
Discover an easy and reliable way to
arrange a taxi to and from airports around
the world, with Flying Blue’s new partner
Driving Blue. From 1 September to 15
October 2013, Flying Blue members can
earn quadruple Award Miles when booking
a taxi in any country where Driving Blue
operates. That means eight Miles for every
euro spent (excluding VAT). For more
information or to book your next taxi, visit
drivingblue.com.
Grit and glamour
It was hard to choose a movie to write
about this month because there are so
many that deserve an introduction and
have interesting backstories I’d like to tell.
But I’ll stick to these two.
We’ve all been looking forward to The
Great Gatsby from Australian director Baz
Luhrmann. I, for one, could hardly wait to
see what the maker of groundbreaking films
such as Romeo + Juliet and Moulin Rouge
would come up with this time. Working
again with Leonardo DiCaprio, Luhrmann
brings F Scott Fitzgerald’s magnum opus to
the big screen – for the fifth time – and it
certainly doesn’t disappoint.
Alex van Warmerdam is an exceptional
Dutch director/producer/screenwriter/
composer/actor. With his eight movies in
27 years, he has had me glued to my seat
on many occasions. And he has done it
again with Borgman, only this time there’s
a touch of bitterness in the story, the
humour is more abrasive and the ending
might just leave you with more questions
than answers.
Jac Goderie
Renowned Dutch movie reviewer and
programmer of KLM Inflight Entertainment.
How to join Flying Blue
Earn both Level and Award Miles
with Flying Blue, AIR FRANCE KLM’s
loyalty programme. Award Miles can
be spent on flights, products and
services from over 100 partners
worldwide. Level Miles count towards
advancing to a higher membership tier,
which provides benefits such as
access to airport lounges and extra
baggage allowance. For further details
or to enrol, visit flyingblue.com.
dutch thriller ‘BORGMAN’
pre-book your airport taxi
For more information on KLM entertainment,
see page 93.
91
klm entertainment*
highlights
television
People & Planet
Fish Wars
This documentary includes amazing images
of a uniquely beautiful part of the ocean in
Southeast Asia known as the Coral
Triangle. But how long will its beauty last?
The area faces threats on many fronts, and
WWF is striving to preserve these
endangered natural resources for future
generations. See also page 95 for more
information on the Coral Triangle and the
partnership between KLM and WWF-NL.
leonardo dicaprio in ‘the great gatsby’
latest movies
After Earth (action, sci-fi)
Borgman (thriller)
Epic (animation)
Fast & Furious 6 (action, thriller)
The Great Gatsby (drama, romance)
The Hangover Part III (comedy)
The Internship (comedy)
Monsters University (animation)
Night Train to Lisbon (mystery, romance)
Oblivion (action, sci-fi)
radio
the eagles
KLM Showcase
The Eagles
With their formation in 1971, The Eagles defined the
country-rock sound, but they went on to transcend
any genre and become one of America’s most
successful bands. With record-breaking sales, sold-out
stadiums and glittering accolades, however, came
larger-than-life egos, excesses and break up. Fourteen
years later the band reformed, and Paul Sexton looks
back on a group that, through it all, always put the
music first.
Amsterdam 2013
DJ Jean
A true legend and one of the pioneers of the global
sensation that is the Dutch dance scene. Still one of
the most booked DJs in The Netherlands, DJ Jean is
the man that Armin van Buuren, Nicky Romero and
Tiesto say inspired them. His mega-anthem ‘The
Launch’ is still one of the most successful house
tracks ever made. And his latest track – with Voice of
Holland winner Ben Saunders – is climbing the charts.
The man who started it all is still going strong.
beauty under threat
Getting started
For a complete listing of the more
than 1,000 hours of entertainment
available, check your personal
interactive screen. Before your next
flight, you can check listings on
klm.com or using the KLM Movies
& More app for iPhone or Android.
dj jean
*All content is offered on wide-body aircraft flying intercontinental routes and is updated
around the first of each month.
93
klm takes care
“Committed to making aviation more sustainable”
Vision for the future
KLM and the Dutch chapter of the
World Wide Fund for Nature (WWF-NL)
have been partners since 2007,
working together to reduce CO2
emissions and develop an
international market for sustainable
biofuels. This is in the context of a
long-term vision of achieving a 100%
renewable energy supply worldwide
by 2050.
to find ways to reduce its CO2 emissions and
become more sustainable. And KLM is
dedicated to doing just that.
Together, KLM and WWF-NL have taken
the lead and are committed to investing in
innovations such as sustainable biofuels for
aviation, while ensuring that these are
produced without negatively affecting
biodiversity, local populations or local and
global food supplies.
KLM also supports the nature
conservation objectives of WWF-NL and
financially supports projects such as the
Coral Triangle, a global centre of marine
biodiversity between Indonesia, Malaysia
and the Philippines.
For some, a partnership between an
important nature conservation
organisation and a major airline might
seem contradictory. After all, aviation is
perceived as having a negative impact on
the environment. The airline industry is
responsible for 2-3% of manmade CO2
emissions worldwide and therefore needs
Protecting the Coral Triangle
KLM also invests financially in WWF’s Coral
Triangle projects. Home to three-quarters of
all tropical coral species and the nursery of
the oceans, the Coral Triangle is under threat.
WWF is working to both protect marine
resources and improve the livelihood of
those living in the area.
To learn more about KLM’s partnership
with WWF-NL, the Coral Triangle and other
sustainability initiatives, visit
klmtakescare.com or check out the People
& Planet channel of your in-flight
entertainment system (where available).
Interactive
CSR platform
KLM Takes Care brings together
all of KLM’s corporate social
responsibility (CSR) activities
under a single brand. The new
brand and logo make it easier for
customers to identify areas where
KLM is working on social and
environmental issues. Visit
klmtakescare.com to share your
ideas or for more information on
recycling and upcycling projects
at KLM as well as other
sustainability initiatives.
95
klm SKYTEAM NEWS
“Our network is larger than ever”
Going social
The SkyTeam alliance understands that
customers want to be in touch, so it is
currently working to expand its presence
on social media.
With more than 230,000 fans, SkyTeam
is already the number one airline alliance
on Facebook. In addition to posting news
and photos from member airlines, the
SkyTeam page on Facebook features
great apps such as SkyTips and the 1,000
Destination Challenge.
SkyTips features famous high-flyers
from around the globe who have made
short videos – packed with tips and advice
– at some of the world’s largest airports.
SkyTips also invites fans to post their own
airport travel tips for a chance to win a
different prize each month. Winners are
chosen based on votes from other fans.
The 1,000 Destinations Challenge app
gives globetrotters 30 seconds to correctly
identify worldwide airport codes from
SkyTeam’s network. Players can post their
scores and challenge their friends to
do better.
SkyTeam has also relaunched its
LinkedIn page, which includes information
about services relevant to a business
audience, including SkyPriority, Global
Meetings and Frequent Flyer Benefits.
SkyTeam is also active on Sina Weibo,
the leading social platform in Greater China.
Followers on Sina Weibo can find a host of
useful travel hints and information about
the alliance and its destinations.
Become a part of SkyTeam’s social
networks. Join us via facebook.com/
skyteam, linkedin.com/skyteam or
weibo.com/skyteaminchina.
The SkyTeam network
KLM is a member of SkyTeam, an alliance
of 19 airlines that spans the globe. The
alliance provides benefits to customers that
include 1,024 global destinations, access to
530 lounges worldwide, more coordinated
timetables for convenient connections,
enhanced check-in procedures and fast
and smooth transfers for you and your
baggage. SkyTeam hubs help to make this
coordination possible.
With SkyTeam’s extensive network,
itineraries with connecting flights are
easy to arrange. The combined flight
schedules give you more choices and
make connections faster and easier.
Passengers on any SkyTeam airline can
go to any of the partners for assistance
with reservations or while travelling. And
members of frequent flyer programmes of
all member airlines – including Flying Blue –
can earn and spend miles on all SkyTeam
member airlines.
For more information on the SkyTeam
alliance and network, visit skyteam.com.
Destinations
Daily departures
Year of formation
Headquarters
1,024
14,793
2000
Amsterdam
Countries
Annual passengers
Lounges
Website
178
569 million
530
skyteam.com
97
klm partners
Our partners, your benefits
With a world of partners, KLM
guarantees a perfectly integrated
network and superior customer service.
In May 2004, KLM and AIR FRANCE joined
forces to become Europe’s largest airline
group, operating 565 aircraft, flying 2,100
flights a day and carrying more than
75 million passengers a year. In the same
year, KLM joined SkyTeam, a worldwide
alliance of 19 airlines (see p97).
Within SkyTeam, KLM and AIR FRANCE
have set up joint venture agreements
with four main partners: Delta, China
Southern, Alitalia and Kenya Airways.
These agreements make increased
alignment of schedules possible – which
means that passengers have more
flights to more destinations, more
flexible travel options, better fares and
more choice in fares.
KLM’s code-share and Flying Blue
partnerships extend beyond SkyTeam
to include both airline and non-airline
partners. This all adds up to more
opportunities to earn and spend Flying
Blue Miles. Award Miles can be spent on
flights or with over 100 non-airline
partners, such as Marriott, Hertz and
Sony. (See p91 for information regarding
Flying Blue membership and benefits.)
KLM and its main partners
Founded: 1919
Founded: 1933
Founded: 1928
Home base: Amsterdam
Home base: Paris
Home base: Atlanta
Fleet size: 199*
Fleet size: 366**
Fleet size: 722
Passengers: 25.8 million
Passengers: 160 million
klm.com
airfrance.com
delta.com
Founded: 1987
Founded: 2009
Founded: 1977
Home base: Guangzhou
Home base: Rome
Home base: Nairobi
Fleet size: 514
Fleet size: 141**
Fleet size: 55**
flychinasouthern.com
alitalia.com
kenya-airways.com
*including KLM Cityhopper, Martinair Cargo and transavia.com
**includes mainline and affiliate
Other KLM partners
Code-share partners
Combined code-share and
Flying Blue partners
Flying Blue partners
You can earn and/or spend Miles with all SkyTeam alliance members and KLM’s Flying Blue partners; Flying Blue is AIR FRANCE KLM’s loyalty programme. For detailed information, visit klm.com or
airfrance.com. A code-share partner means that even though you have booked a KLM flight number, you may find yourself travelling on a service operated by that partner.
98
klm fleet
Boeing 747-400 Passenger/Combi
Number of aircraft
Cruising speed (km/h)
range (km) Max. take-off weight (kg)
Max. freight (kg)
7/15
920
11,500
390,100/396,900
35,000
Maximum passengers
415/275
total Length (m)
70.67
Wingspan (m)
64.44
Personal inflight Entertainment
Boeing 747-400ER Freighter
Number of aircraft
4
920
11,500
412,800
Max. freight (kg)
total Length (m)
Wingspan (m)
112,000
70.67
64.44
Boeing 777-300ER
Number of aircraft
8
920
12,000
351,543
Maximum passengers
425
total Length (m)
73.86
Wingspan (m)
64.80
Boeing 777-200ER
Number of aircraft
15
900
11,800
297,500
Maximum passengers
318
total Length (m)
63.80
Wingspan (m)
60.90
McDonnell Douglas MD-11
Number of aircraft
6
880
11,000
280,300
Maximum passengers
285
total Length (m)
61.21
Wingspan (m)
51.96
Airbus A330-200/300
Number of aircraft
12/4
880/880
range (km) 8,800/8,200
Max. take-off weight (kg) 230,000/233,000
Maximum passengers 243/292
total Length (m)
58.37/63.69
Wingspan (m)
60.30/60.30
Boeing 737-900
Number of aircraft
5
850
4,300
76,900
Maximum passengers
total Length (m)
Wingspan (m)
188
42.12
35.80
24
850
4,200
73,700
Maximum passengers
total Length (m)
Wingspan (m)
180
39.47
35.80
18
850
3,500
64,000
Maximum passengers
total Length (m)
Wingspan (m)
132
33.62
35.80
22
850
3,300
45,600
Maximum passengers
total Length (m)
Wingspan (m)
100
36.25
28.72
Boeing 737-800
Artwork KLM fleet: Hans Murris, KLM Engineering & Maintenance, SPL/WM
Number of aircraft
Boeing 737-700
Number of aircraft
Embraer 190
Number of aircraft
Fokker 70
Number of aircraft
26
743
range (km) 2,400
Max. take-off weight (kg) 38,000
Maximum passengers 80
total Length (m)
30.91
Wingspan (m)
28.08
Scale: 1cm = approx. 8.56M
99
Europe
klm maps
Trondheim
Ålesund
Bergen
Stavanger
Aberdeen
Durham Tees Valley
Manchester
Dublin
Cardiff
Billund
Riga
Copenhagen
Newcastle
Norwich
London
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Leeds
Humberside
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Bremen
Berlin
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to
Tb
ilis
i
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Caen
Stuttgart
Brno
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Paris
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Munich
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KLM and
KLM code-share routes
Zagreb
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Lyon
Timisoara
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Brive
and other SkyTeam
Anapa
Simferopol
Venicedestinations
Turin
Bordeaux
Belgrade
in North Genoa
America*
Bologna
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Nice
Asturias
Biarritz Toulouse
Pisa
Split
Bilbao
KLM (from
Amsterdam)
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Porto
Delta Air Lines
Reus
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and
Delta
Connection
Madrid
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WestJet
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*See
World
Map for all intercontinental
flights
Lisbon
Alicante
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Athens
Trapani
Murcia
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SkyTeam member
Seville
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Faro
Malaga
Frankfurt
Prague
Nuremberg
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Iraklio
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European routes incl. SkyTeam and KLM code-share partners*
Santa Cruz
De La Palma
Tenerife
Lanzarote
Fuerteventura
Gran Canaria
KLM
Aer Lingus
Aeroflot
Air Baltic
Air Europa
Air France
Alitalia
SkyTeam member
Belavia
Georgian Airways
Brit Air
Bulgaria Air
CAI First (Alitalia Express)
Czech Airlines
Cyprus Airways
Estonian Air
Jat Airways
Regional
Rossiya
Tarom
transavia.com
Ukraine International
*See World Map for intercontinental flights
KLM and KLM code-share
routes and other SkyTeam
Comments? E-mail maps@mediapartners.nl / Maps: Uitgeverij 12 Provinciën
Luxembourg
101
WORLD
See page 101
ReykjavikReykjavik
Stockholm
Stockho
See page 104
Dublin
EdmontonEdmonton
Saskatoon
Saskatoon
Calgary Calgary
Seattle
Seattle
Portland Portland
Salt Lake
City
Salt
Lake City
Denver
San
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Los Angeles
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Milwaukee
Boston Boston
Chicago Chicago
PittsburghPittsburgh New York
New York
Denver
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Philadelphia
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Washington,
D.C.
Washington,
D.C.
Nashville Nashville
Raleigh Raleigh
Memphis Memphis
Phoenix Phoenix
Dallas
Dallas
Tijuana
Mexicali Mexicali
Ciudad Juarez
Ciudad Juarez
Rome
Madrid MadridBarcelonaBarcelona
Rome
Valencia Valencia
Algiers
Malaga Malaga
Rabat
Casablanca
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Atlanta Atlanta
Houston Houston
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Amsterdam
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Shannon Shannon
Dusseldorf
London London Dusseldorf
Karlovy Vary
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Brussels Brussels
Prague
PragueKiev
Frankfurt Frankfurt
Paris
Paris Stuttgart Stuttgart
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Sim
Lyon
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Milan
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Pisa
Pisa
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Nice
Nice
Santiago Santiago
de Compostela
de Compostela
WinnipegWinnipeg
Vancouver
Vancouver
M
Copenhagen
Copenhagen
Manchester
Manchester
Dublin
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Algiers
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Is
Athens
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B
Djerba Djerba
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Te
Cairo
Orlando Orlando
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Providenciales
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Leon
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Bay City Bay
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Pointe-a-Pitre
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Croix
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Fort-de-France
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Aruba Bonaire
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Bridgetown
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Liberia Liberia
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Panama City
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San Jose San Jose
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Dakar
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Manaus Manaus
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Fortaleza Fortaleza
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Natal
Natal
Joao Pessoa
Joao Pessoa
Campina Campina
Grande Grande
Recife
Recife
Maceio
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Aracaju Aracaju
Salvador Salvador
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Bangui
Enteb
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Belem
Rio Branco
Rio Branco
Lima
Abuja
NdjamenaNdjamena
Cotonou Cotonou
Lome
Lagos
Lagos
MonroviaMonrovia
Accra
Accra Douala Douala
Abidjan Abidjan
Bangui
Port Harcourt
Port Harcourt
Malabo Yaounde
Malabo Yaounde
Macapa Macapa
Quito
Niamey Niamey
Bamako Bamako
Ouagadougou
Ouagadougou
Lome
Cayenne Cayenne
Bogota
Dakar
Conakry Conakry
FreetownFreetown
Georgetown
Georgetown
Paramaribo
Paramaribo
Bogota
Hurgh
Brasilia
Porto Seguro
Porto Seguro
Santa Cruz
Santa Cruz
Belo Horizonte
Belo Horizonte
Vitoria
Campo Grande
Campo Grande
Bujumbura
Buju
Brazzaville
Brazzaville K
Pointe-Noire
Pointe-Noire
Kinshasa Kinshasa
Da
Luanda Luanda
Lubumbashi
Lubumb
Ndola
Lusaka
Lu
Harare
Vitoria
Londrina Londrina
Rio de Janeiro
Rio de Janeiro
Maringa Maringa Sao PaoloSao Paolo
Iguazu Falls
Iguazu Falls Curitiba Curitiba
Navegantes
Navegantes
Florianopolis
Florianopolis
GaboroneGaboron
Johannesburg
Johannes
Porto Alegre
Porto Alegre
Santiago Santiago
Montevideo
Montevideo
Buenos Buenos
Aires Aires
Ushuaia Ushuaia
102
Holland Herald TRAVELLERS CHECK
Port El
Cape Town
Cape Town
European routes incl. SkyTeam and KLM code-share partners*
KLM
Aer Lingus
Aeroflot
Air Baltic
Air Europa
Air France
Alitalia
Georgian Airways
Brit Air
Bulgaria Air
Czech Airlines
Cyprus Airways
Estonian Air
Jat Airways
Regional
Rossiya
Tarom
transavia.com
Ukraine International
SkyTeam member Surgut Surgut
Nizhenvartovsk
Nizhenvartovsk
*See World Map for
St. Petersburg
St. Petersburg
Stockholm
Stockholm
Perm
Perm
Nizjni Novgorod
Nizjni Novgorod
Tyumen Tyumen
Tomsk Tomsk
Kazan
Kazan
Yekaterinburg
Yekaterinburg
Krasnojarsk
Krasnojarsk
Novosibirsk
Novosibirsk
Copenhagen
Copenhagen MoscowMoscow
Ufa
Ufa
Nizhnekamsk
Nizhnekamsk
KemerovoKemerovo
Omsk
Omsk
Chelyabinsk
Chelyabinsk
terdam
Barnaul Barnaul
Berlin
Berlin
Samara Samara
usseldorf
OrenburgOrenburg
Karlovy Vary
Karlovy Vary
Kiev
Kiev
Kharkiv
Kharkiv
Prague
Prague
furt Stuttgart
gart
VolgogradVolgograd
Vienna Vienna
Donetsk Donetsk routes and other SkyTeam
h
ch Munich
BudapestBudapest
AstrakhanAstrakhan
Krasnodar
Krasnodar
Simferopol
Simferopol
destinations in Asia*
Venice Venice
Gelendzhik
Gelendzhik
Milan
Anapa Anapa
Urumqi
Pisa
Almaty Almaty
Bishkek
Bishkek
Bucharest
BucharestSochi Mineralnye
Vody
Mineralnye
Vody (including
KLM
to Amsterdam)
Nice
Sochi
Rome Rome
Tbilisi
Tbilisi
Tashkent Tashkent
Istanbul
Istanbul
Osh
Osh
Bangkok Airways
a
Baku
Baku
Samarkand
Samarkand
Khudzhand
Khudzhand
Yerevan Yerevan
ChinaDushanbe
Airlines
Dushanbe
Athens Athens
AshgabatAshgabat
rs
is
Tunis
China
Eastern
Tehran Tehran
China Southern
Beirut Beirut
DamascusDamascus
Amman
Tel Aviv TelAmman
Aviv
erba Djerba
Tripoli
Tripoli
Cairo
Cairo
Ovda
Lahore
Lahore
Irkutsk
See page 106
Petropavlovsk-Kamchatsky
Petropavlovsk-Kamchatsky
Irkutsk
Kuwait Kuwait
Korean Air
Delhi
Sharm el Sharm
Sheikh el Sheikh
HurghadaHurghada
Airlines
Bahrain Malaysia
Bahrain
Dammam
Dammam
Dubai
Dubai
Karachi Karachi
Sichuan
Airlines
Riyadh Riyadh
Doha
Doha
Muscat Muscat
Abu DhabiAbu Dhabi
Khabarovsk
Khabarovsk
Yuzhno Sakhalinsk
Yuzhno Sakhalinsk
Ulaanbaatar
Ulaanbaatar
Harbin
Harbin
Urumqi
Vladivostok
Vladivostok
Beijing Beijing
Seoul
Seoul
Tokyo Tokyo
Osaka
Osaka
Busan
Busan
Nagoya Nagoya
HiroshimaHiroshima
Fukuoka Fukuoka
Chengdu Chengdu
Wuhan
Ovda
Wuhan
Delhi
Shanghai
Shanghai
HangzhouHangzhou
Fuzhou Fuzhou
Xiamen Xiamen
Taipei Taipei
Guangzhou
Guangzhou
Vietnam Airlines
Jeddah Jeddah
intercontinental flights
IslamabadIslamabad
Garuda
KLM MAPS
Belavia
Hanoi
Xiamen Airlines
Hanoi
to H
to H
o no
o no
lulu
lulu
Kaohsiung
Kaohsiung
Hong Kong
Hong Kong
Mumbai Mumbai
*See World Map for all intercontinental
flights
Hyderabad
Hyderabad
KhartoumKhartoum
Goa
Manila
Guam
di
Ho Chi Minh
City
Ho Chi
Minh City
Na
Guam
Phnom Penh
Phnom Penh
to
Manila
Bangkok Bangkok
di
Djibouti Djibouti
Addis Ababa
Addis Ababa
Abuja
s
a Douala
Bangui
t
unde Yaounde
labo
lle
Chennai Chennai
BangaloreBangalore
Na
NdjamenaNdjamena
Goa
to
SkyTeam member
y
Phuket
Colombo Colombo
Juba
Bangui
Juba
Entebbe Entebbe
Kisumu
KisanganiKisangani
Male
Male
Phuket
Koror
Koror
Kota Kinabalu
Kota Kinabalu
Kuala Lumpur
Kuala Lumpur
SingaporeSingapore
Kisumu
Nairobi Nairobi
Kigali
Kigali
Bujumbura
Bujumbura
MombasaMombasa
Brazzaville
Brazzaville Kilimanjaro
Kilimanjaro
-Noire
Kinshasa Kinshasa
Zanzibar Zanzibar
Dar es Salaam
Dar es Salaam
Seychelles
Seychelles
Jakarta
Jakarta
DenpasarDenpasar
Luanda
Lubumbashi
Lubumbashi
Ndola
Ndola
Lilongwe Lilongwe
Lusaka
Lusaka
Harare
Nampula Nampula
Harare
Antananarivo
Antananarivo
MauritiusMauritius
Saint-Denis
Saint-Denis
GaboroneGaborone
Johannesburg
JohannesburgMaputo Maputo
Durban
Durban
Port Elizabeth
Port Elizabeth
Cape Town
Cape Town
World routes including SkyTeam and KLM
code-share partners
KLM
Aeroflot
Aerolíneas Argentinas
Aeroméxico
Air Europa
Air France
Alaska Airlines
Alitalia
China Airlines
China Southern
Comair Limited
COPA Airlines
SkyTeam member
Czech Airlines
Delta Air Lines
Etihad Airways
Jet Airways
Kenya Airways
Korean Air
GOL Airlines
Malaysia Airlines
Tarom
Brisbane Brisbane
Perth
Perth
Sydney Sydney
Adelaide Adelaide
Melbourne
Melbourne
Auckland Auckland
transavia.com
Vietnam Airlines
Xiamen Airlines
See also regional maps
Holland Herald TRAVELLERS CHECK
103
North America
Ft McMurray
Ft McMurray
GrandGrand
PrairiePrairie
PrincePrince
George
George
Edmonton
Edmonton
Saskatoon
Saskatoon
Kamloops
Kamloops
Comox
Comox
Calgary
Calgary
Kelowna
Kelowna
Vancouver
Vancouver
Abbotsford
Abbotsford
Victoria
VictoriaBellingham
Bellingham
Seattle
Seattle
Regina
Regina
Kalispell
Kalispell
Wenatchee
Wenatchee
Spokane
Spokane
MinotM
Falls Falls
Yakima
Yakima
Missoula
Missoula GreatGreat
Pullman
Pullman
PascoPasco
Lewiston
Lewiston
Portland
Portland
Helena
Helena
WallaWalla
WallaWalla
ButteButte
Billings
Billings
Bozeman
Bozeman
Eugene
Eugene
Redmond
Redmond
Fairbanks
Fairbanks
Bis
Bismarck
West West
Yellowstone
Yellowstone Cody Cody
BoiseBoise
Gillette
Gillette
IdahoIdaho
Falls Falls
Sun Valley
Sun Valley
Jackson
Jackson
Medford
Medford
Anchorage
Anchorage
Pocatello
Pocatello
Twin Twin
Falls Falls
Whitehorse
Whitehorse
Juneau
Juneau
Sitka Sitka
Casper
Casper
Springs
Rock Rock
Springs
Elko Elko
Salt Lake
Salt Lake
City City
Reno Reno
SantaSanta
Rosa Rosa
RapidRap
Ci
Sacramento
Sacramento
Denver
Denver
Oakland
Oakland
San Francisco
San Francisco
San Jose
San Jose
GrandGrand
Junction
Junction
Colorado
S
Colorado
Springs
CedarCedar
City City
Fresno
Fresno
George
Saint Saint
George
Ketchikan
Ketchikan
Las Vegas
Las Vegas
Burbank
Burbank
Ontario
Los Angeles Ontario
Los Angeles
Albuquerque
Albuquerque
Long Long
BeachBeach
Springs
Palm Palm
Springs
SantaSanta
Ana Ana
San Diego
San Diego
Tijuana
Tijuana
Mexicali
Mexicali
Phoenix
Phoenix
Tucson
Tucson
El Paso
El Paso
Ciudad
Ciudad
JuarezJuarez
Hermosillo
Hermosillo
S
KauaiKauai
Honolulu
Honolulu
Chihuahua
Chihuahua
Ciudad
Obregon
Ciudad
Obregon
Maui Maui
Kona Kona
Los Mochis
Los Mochis
La Paz
La Paz
Torreon
Torreon
M
Monte
Culiacan
Culiacan
Durango
Durango
San Del
JoseCabo
Del Cabo
San Jose
Mazatlan
Mazatlan
Zaca
Zacatecas
Aguascalientes
Aguascalientes
S
Guadalajara
Guadalajara
León León
Puerto
Vallarta
Puerto
Vallarta
Colima
Colima
Morelia
More
Ixtapa/Zihuatanejo
Ixtapa/Zihuatanejo
Acap
104
klm maps
Deer Deer
Lake Lake
St John’s
St John’s
Saskatoon
skatoon
Sydney
Sydney
Regina
Regina
Moncton
Moncton
Winnipeg
Winnipeg
Quebec
Quebec
International
International
Falls Falls
Charlottetown
Charlottetown
Halifax
Halifax
Thunder
Bay Bay
Thunder
MinotMinot
GrandGrand
ForksForks
Bangor
Bangor
Montreal
Montreal
Chisholm
Chisholm
Bemidji
Bemidji
Sault Sault
Ste Marie
Ste Marie
Marquette
Marquette
Ottawa
Ottawa
Duluth
Duluth
FargoFargo
Bismarck
Bismarck
Burlington
Burlington
Escanaba
Pellston
Escanaba
Pellston
Portland
Portland
Brainerd
Brainerd
Iron Mountain
Iron Mountain
Alpena
Alpena
Manchester
Manchester
Aberdeen
Aberdeen
Traverse
Traverse
City City
Albany
Albany
Toronto
Toronto
Syracuse
Syracuse
Boston
Boston
Wausau
Minneapolis
Minneapolis Wausau
GreenGreen
Bay Bay Saginaw
Saginaw
Appleton
Appleton
Rochester
Rochester
Providence
Providence
Hartford
Hartford
ette
Nantucket
Nantucket
IthacaIthaca
Buffalo
Buffalo
La Crosse
La Crosse
Binghamton
Binghamton
RapidRapid
City City
Martha's
Vineyard
Martha's
Vineyard
Corning
Corning
Rochester
Rochester
Rapids Flint Flint
GrandGrand
Rapids
Newburgh
Newburgh
SiouxSioux
Falls Falls
Madison
Madison
Lansing
WhiteWhite
PlainsPlains
Detroit
Detroit Erie Erie
Wilkes-Barre
Wilkes-Barre
MilwaukeeLansing
Milwaukee
Casper
per
New New
York York
Kalamazoo
Kalamazoo
College
State State
College
Allentown
Allentown
Chicago
Cleveland
Cleveland
Rapids Chicago
CedarCedar
Rapids
AkronAkron
South
Bend
South
Bend
Philadelphia
Philadelphia
gs
Harrisburg
Harrisburg
Des Moines
Des Moines
Moline
Moline
Fort Wayne
Fort Wayne
Pittsburgh
Pittsburgh
Omaha
Omaha
Baltimore
Baltimore
PeoriaBloomington
Peoria
Bloomington
Lincoln
Lincoln
Columbus
Columbus
Washington,
DC DC
Washington,
Indianapolis
Indianapolis
Dayton
Dayton
r
Denver
Charlottesville
Charlottesville
Cincinnati
Cincinnati
Charleston
Charleston
Kansas
City City
Kansas
Richmond
Richmond Newport
NewsNews
Newport
Lewisburg
Lewisburg
Louisville
Louisville
Colorado
Springs
Colorado
Springs
Columbia
Columbia
St Louis
St Louis
Norfolk
Norfolk
Lexington
Lexington
Roanoke
Roanoke
Evansville
Evansville
Greensboro
Blountville
Blountville Greensboro
Raleigh/Durham
Raleigh/Durham
Knoxville
Knoxville
New Bern
New Bern
Fayetteville
Fayetteville
Nashville
Nashville
Fletcher
Fletcher
Jacksonville
Jacksonville
Fayetteville
Fayetteville
Charlotte
Charlotte
Tulsa Tulsa
Wilmington
Wilmington
Chattanooga
Chattanooga
Greenville
Greenville
Sheffield
Sheffield
Fort Smith
Oklahoma
Oklahoma
City CityFort Smith
Myrtle
BeachBeach
Myrtle
Huntsville
Huntsville
Memphis
Columbia
Columbia
Little Little
Rock Rock Memphis
Atlanta
Atlanta
Tupelo
Tupelo
Charleston
Charleston
Augusta
Augusta
Birmingham
Columbus
ColumbusBirmingham
Greenville
Greenville
Savannah
Savannah
Columbus
Columbus
Meridian
Meridian
Monroe
Monroe
DallasDallas
Montgomery
Montgomery
Brunswick
Albany
Albany Brunswick
Shreveport
Shreveport
Jackson
Jackson
Dothan
Dothan
Valdosta
Valdosta
Hattiesburg
Hattiesburg
Jacksonville
Jacksonville
Alexandria
Alexandria
Valparaiso
Valparaiso
Mobile
Mobile
Tallahassee
TallahasseeGainesville
Fort Hood
Fort Hood
Gainesville
Gulfport
Gulfport
Rouge
BatonBaton
Rouge
Pensacola
Pensacola
Panama
City City
Panama
Daytona
Daytona
BeachBeach
Lafayette
Lafayette
AustinAustin
New Orleans
New Orleans
Orlando
Orlando
Houston
Houston
San Antonio
San Antonio
Melbourne
Melbourne
Tampa
Tampa
Wichita
Wichita
Paso
Springfield
Springfield
hua
Sarasota
Sarasota
Reynosa Brownsville
Reynosa
Brownsville
eon
Torreon
Monterrey
Monterrey
a
Colima
KLM and KLM code-share routes
and other SkyTeam destinations
in North America*
Zacatecas
Zacatecas
Tampico
Tampico
San Luis
SanPotosi
Luis Potosi
jara
adalajara
León León
Merida
Merida
Queretaro
Queretaro Poza Poza
Rica Rica
Morelia
Morelia
Cancun
Cancun
Cozumel
Cozumel
Veracruz
Veracruz
Ciudad
del Carmen
Ciudad
del Carmen
Minatitlan
Minatitlan
Villahermosa
Villahermosa
Oaxaca
Oaxaca
TuxtlaTuxtla
Gutierrez
Gutierrez
/Zihuatanejo
xtapa/Zihuatanejo
Acapulco
Acapulco
KLM (from Amsterdam)
Alaska Airlines
Aeroméxico
Campeche
Campeche
Mexico
City City
Mexico
Puebla
Atlixco
Puebla
Atlixco
Fort Lauderdale
Fort Lauderdale
MiamiMiami
Key West
Key West
Matamoros
Matamoros
urango
Durango
scalientes
Aguascalientes
West West
Palm Palm
BeachBeach
Fort Myers
Fort Myers
Nuevo
Laredo
Nuevo
Laredo
Chetumal
Chetumal
Delta Air Lines
and Delta Connection
WestJet
*See World Map for all intercontinental flights
SkyTeam member
Huatulco
Huatulco
Tapachula
Tapachula
105
European routes incl. SkyTeam and KLM code-share pa
Korla
Urumqi
Hami
Baotou
Kuqa
Hohhot
Datong
Hotan
Aksu
Yining
Baishan
Qiemo
Changchun
Anshan
Lhasa
Heihe
Harbin
Qiqihar
Daqing
Dunhuang
Hami
Mohe County
Shenyang
Hailar
Urumqi
Chifeng
Korla
Karamay
Chengdu
Yanji
Song Pan
Mudanjiang
Xining
Jiamusi
Nanchong
Hohhot
Datong
Enshi Aomori
Yichang
Hakodate
Wuhan
Hangzhou
Nantong
Hefei
Changzhou WuxiShanghai
Yancheng
Lianyungang
Linyi
Qingdao
Weihai
Dalian
Anshan
J
Da
Changchun
Shenyang
Yantai
Nanjing
Jining
Zhengzhou
Xuzhou
Nanyang
XiangfanSapporo
Luoyang
Jinan
Shijiazhuang
Handan
Changzhi
Taiyuan
Tianjin
klm maps
Beijing
Yun Cheng
Xian
Mianyang
Lanzhou
Yinchuan
Dongsheng
Baotou
Chifeng
SkyTeam member
*See World Map for all intercontinental flights
Xiamen Airlines
Korean Air
Malaysia Airlines
Sichuan Airlines
Vietnam Airlines
Garuda
China Southern
China Eastern
China Airlines
Bangkok Airways
KLM (including to Amsterdam)
routes and other SkyTeam
destinations in Asia*
Penang
Langkawi
Phuket
Koh Samui
Vientiane
Pleiku
Tuy Hoa
Qui Nhon
Con Dao
Kuching
Ho Chi Minh City
Nha Trang
Dalat
Can Tho
Singapore
Kuala Lampur
Phu Quoc
Rach Gia
Ca Mau
Trat
Phnom Penh
Sanya
Dong Hoi
Hue
Da Nang
Tamky-Chulai
Vinh
Banmethuot
Siem Reap
Sukhothai
Bangkok
Chiang Mai
Miri
Kota Kinabalu
Manila
Cebu
Penang
Langkawi
Phuket
Jakarta
Koror
Singapore
Kuala Lampur
Chongqing
Kuching
Miri
Denpasar
Kota Kinabalu
Ningbo
Jiujiang
Tunxi
Yiwu
Dandong
Dunhuang
Beijing
Changde
Dayong
Dongsheng
Nanchang
Luzhou
Huangyan
Tianjin
Changsha
Wenzhou
Dalian
Tongren
Kathmandu
Yinchuan
Huai Sendai
Hua
Wuyishan
Taiyuan
Niigata
Shijiazhuang
Lijiang
Seoul
Yantai
Weihai
Guiyang
Liping City
Hotan
Fuzhou
Handan
Ganzhou
Toyama
Xining
Cheongju
Jinan
Dali City
European routes incl. SkyTeam and KLM code-share
partners*
Guilin
Changzhi
Qingdao
Lanzhou
Kunming
Taipei
Baoshan
Daegu
Tengchong
Jining
Jinjiang
Tokyo
Mei Xian
Linyi
Liuzhou
Taichung
Busan
Okayama Osaka
Xiamen
Georgian Airways Yun Cheng
Belavia
KLM
Zhengzhou
Dhaka
Nagoya
Lianyungang
Guangzhou
Wuzhou
Shantou
Xian
Hiroshima
Luoyang
Xuzhou
KomatsuNanning
Aer Lingus
Jat Airways
Brit Air
Qiemo
Shenzhen
Fukuoka
Jeju
Kaohsiung
Yancheng
Zhuhai
Oita
Jinghong
Nanyang
Hong
Kong
Aeroflot
Regional
Bulgaria Air
Nagasaki
Beihai
Nanjing
Song
Pan
Nantong
Zhanjiang
Dien Bien Phu
Hefei
Xiangfan
Hanoi
Haiphong
Air Baltic
Rossiya Mianyang
Kagoshima
Changzhou WuxiShanghai
Yichang
Haikou
Luang Prabang
Nanchong
Chengdu
Wuhan
Air Europa
Tarom
Czech Airlines
Hangzhou
Enshi
Ningbo
Chiang Mai
Vinh
Jiujiang
Chongqing
Lhasa
Tunxi
Air France
transavia.com
Cyprus Airways
Vientiane
Sanya
Yiwu
Changde
Dayong
Nanchang
Luzhou
Huangyan
Dong Hoi
Alitalia
Estonian Air
Ukraine
International
Changsha
Sukhothai
Wenzhou
Hue
Tongren
Kathmandu
Huai Hua
Wuyishan
Da Nang
Lijiang
Guiyang
Tamky-Chulai
Okinawa
SkyTeam member
Liping
City
*See World Map for intercontinental flights
Fuzhou
Ganzhou
Manila
Dali City
Qui Nhon
Guilin
Kunming
Taipei
Bangkok
Baoshan
Siem Reap Pleiku
Tengchong
Jinjiang
Mei Xian
Tuy
Hoa
Liuzhou
Taichung
Xiamen
Banmethuot
Dhaka
Guangzhou
Trat
Wuzhou
Shantou
Nha Trang
Nanning
Phnom
Penh
Dalat
Shenzhen
Kaohsiung
Zhuhai
Jinghong
Ho Chi Minh City
Hong
Kong
Beihai
Phu Quoc
Cebu
Can Tho
Zhanjiang
Dien Bien Phu
Hanoi
Rach Gia
Haiphong
Koh Samui
Ca
Mau
Haikou
Con Dao
Luang Prabang
Aksu
Kuqa
SkyTeam member
Yining
*See World Map
for all intercontinental flights
Karamay
Delta Air Lines
and Delta Connection
Altay
WestJet
Aeroméxico
Asia
KLM (from Amsterdam)
Alaska Airlines
KLM and KLM code-share routes
and other SkyTeam destinations
in North America*
Qiqi
Top level
Top level
Second
floor
Second floor
KLM
Crown
KLM
Lounge
Crown
25
Lounge
amsterdam & Paris airport hub gates
25 Gates D
Gates D
KLM Crown Lounge
52 Lounge
KLM Crown
52
Amsterdam / Schiphol Airport, The Netherlands
B34 B30 B26 B22 B18
B36 B32 B28 B24 B20 B16
B34 B30 B26 B22 B18
B36 B32 B28 4 B24 B20 B16
Gates B
Gates B
B35
B31
B35
B31
B27
B23
4
B17
B27
B23
B17
C14
C16
- C18
Gates C C15 C16
- C18
Gates C C15C13
C12
C14
C8
C10
to B1 - B8
B15
B13
Gates M M4 M5
Gates M M3 M4 4
4
4
C11
8
3
D8 D62 D2
D64 D4 D60
3
D8 D62
T5 T4
D64
D3
3D5 D59
T5 T4
D7 D61 D3
D63 D5 D59
D7 D61
D63
D41
D71
D41
D42
D43
D71
D44 D72
D73
D46D74 D42
D43
D48 D76 D44 D72
D73
D52 D78 D46D74
D54 D82 D48 D76
5
D47
D56 D84 D52 D78
D49 D77
D86 D54 D82
5
D79
D51
D47
D56 D84
D53 D81 D49 D77
D86
D55 D83 D51 D79
D57 D85 D53 D81
D87 D55 D83
D57 D85
D87
D10
D66
D10
D66
Schengen
Gates B-C, D 59-87, M
Schengen
2
2
1
3
F2
3
T6
T6
E4
E6
Holland Boulevard F2
Holland Boulevard
E8
E15
7
1
3
1
3
3
G7
3
G4
G7
G9
G6
F5
G8
Gates G
Gates G
F7
F7
F9
F6
G9
G8
F5
3
Gates F
Gates F
G5
G6
3
F6
E7
G5
G2
G4
F3
F4
E5
7
F8 F9
F8
E7E9
E9
E17
E15
E18
E18
E20
Gates E
Gates E
F4
E3
E6
H3 H4
H2 H3
Lounge
3
Lounge
3F3
E3
E5
E8
Gates H
Gates H
H1 H2
G2
2
E2
H4 H5
H1
G11-16
2
1
H6 H7
H5 H6
6 G11-16
Lounge 3
G3
4
T96
Lounge
3
G3
4
T9
12
E2
E4
T Transfer desk
T Transfer desk
Self-service transfer
KLM Crown Lounge
KLM Crown Lounge
M1
Train station
Train station
12
Lounge
2
Lounge
2
Gates D
Gates D
M1 M2
Schiphol Plaza
Schiphol Plaza
3
Lounge
8
1
Lounge
D2
1 D4 D60
D12
D68
D12
D68
4
M2 M3
T3
T3T2
T2
C5
D14
D16
D18
D14
D22
D16
D24
D18
5
D26
D22
D21
D28
D24
D23
5
D26
D25
D21
D28
D27
D23
D29
D25
D31
D27
D29
D31
H7
M5 M6
C6
to C21
C4- C26
C7
C9
M7
M6 M7
C8 4 C6 C4
C7
4 C5
C9
C13 C11
to B1 - B8
B14
B13
to C21 - C26
C10
C12
B14
B15
KLM flights arrive at and
depart from gates B, C, D, E, F.
Air France and Alitalia
flights arrive at and depart
from gates B and C.
Korean Air flights arrive at
and depart from gate G.
Delta flights arrive at and
depart from gate E.
Czech Airlines flights arrive
at and depart from gate D.
Aeroflot flights arrive at and
depart from gates B and G.
KLM passengers travelling to
Antwerp or Brussels by train
should collect their luggage
in Amsterdam and exchange
their KLM ticket or e-ticket
for a train ticket at the NS
(Dutch Rail) ticket &
information desk at Schiphol
Plaza (just past immigration).
E17
E19
E20
E22
E19
E22
E24
E24
Top level
Second floor
KLM
Crown
Lounge
25
Gates D
KLM Crown Lounge
52
Passengers with access
to KLM’s Crown Lounges
who are arriving on
intercontinental flights and
transferring to European
(Schengen) flights are
kindly advised to use Crown
Lounge 25, located near the
Schengen gates and behind
passport control.
Paris / Charles de Gaulle Airport Terminal 2, France
B34
B36
B30
B32
B22
B24
B26
B28
Gates B
B18
B20 B16
B35
B31
B27
B23
C12
B15
B17
C14
C16
Gates C
B14
Flights operated by KLM, Air
France and other members
of the SkyTeam alliance
arrive and depart from the
following locations within
Terminal 2.
to B1 - B8
4
to C21 - C26
C10
C8
C15 - C18
C6
C7
C9
4
C4
4
C13
B13
T3
T2
C5
C11
Lounge
1
D16
D18
D22
D24
5
D26
D21
D28
D23
D25
D27
D29
D31
D14 D12
D68
D10
D66
Schengen
8
3
D41
D71
2
12
1
T6
E2
D43
D73
E4
Terminal
2C
G7
Gates C80 - C91
3
G6
G8
Gates G
F5
3
F7
F6
E5
Gates F
E8
7
F9
F8
E7
E9
E18
E17
E19
Terminal
2F
E22Gates F21 - F56
Terminal 2D
Gates D53 - D78
E20
Gates E
KLM Crown Lounge
Terminal 2B
Gates B21 - B33
E24
PX
108
Terminal 2A
Gates A37 - A51
G9
G4
F3
E3
E6
Transfer desk
F2
F4
E15
Gates
Gates
M21 - M50 L21 - L53
G2
Lounge
3
3
Holland Boulevard
G3
3
Train station
Thalys/RER/TGV
2
Lounge
2
H2
G11-16
G5
1
Terminal 2G
Gates G21 - G40
T
6
Lounge 3
4
T9
Terminal
2E / station
Gates K21 - K51
Train
T5 T4
2G: Air France (Schengen
commuter flights)
Please consult onscreen
information in the terminals
for the most up-to-date
gate information.
H1
3
D3
D5 D59
D7 D61
D63
Gates D
M1
Schiphol Plaza
D2
D4 D60
D8 D62
D64
D42
D44 D72
D46D74
D48 D76
D52 D78
D54 D82
5
D47
D56 D84
D49 D77
D86
D51 D79
D53 D81
D55 D83
D57 D85
D87
China Eastern, China
2C: A
eroflot, Kenyan
M7
Southern, Delta, Korean
Airways, MEA & Saudia
M6
H7
Air,
Tarom & Vietnam
2D: Air Europa & Czech
M5
H6
Airlines
Airlines
H5
Gates M M4
Gates H
2E: Aeromexico, Air France
M3
H4 Air France (Schengen
4 2F:
M2
H3
flights), Alitalia & KLM
(non-Schengen flights),
Shuttle buses
inside customs
Walking route
inside customs
Shuttle buses
outside customs
Walking route
outside customs
Automatic shuttles
PX
PR
Parking
Terminal 3
PR
Terminal 1
klm amsterdam map
For a list of events in the city this month,
see the Amsterdam Update on page 69.
Hand baggage rules at EU airports
To increase passenger safety, security rules for hand luggage are in place for all flights, in accordance with
European Union regulations. When passing through security control, you will be required to present liquids, gels,
pastes, lotions and aerosols separately, in individual containers of not more than 100ml, packaged in a resealable,
transparent plastic bag (maximum volume 1 litre, 1 bag per person).
Airport shopping
in the EU
Airport shopping
outside the EU
Within the European Union, liquids
and gels that you purchase after
passing through passport control
or on board the aircraft will be
packaged and sealed for you,
together with the receipt. The
unbroken seal is valid for 24 hours.
If you buy liquids or gels at a
non-EU airport and change planes at
an EU airport, your purchases will be
confiscated at the EU airport security
check. This can also happen for
purchases you make on board an
aircraft operated by an airline from
a non-EU country. For further
information, visit klm.com.
Animal products
To prevent the spread of animal
diseases, you are prohibited from
entering the EU with meat, meat
products, milk and milk products.
Small quantities for personal use
are permitted on arrival from
Andorra, the Faroe Islands,
Greenland, Iceland, Liechtenstein,
Norway, San Marino and
Switzerland. For further
information, visit europa.eu.
109
klm fit for flying
Our handy hints can help you to stay feeling great both during and after the
flight. Exercises should be performed slowly with steady, even breathing
10 times
Feet
15 times
Ankles
With your heels on
the floor, stretch your
toes upwards. Then,
keeping your toes on
the floor, stretch your
heel upwards.
Rotate your foot first
in one direction and
then the other.
30 times
Knees
Raise your leg,
tensing the muscles
of your thigh.
5 times
10 times
Shoulders
Legs
With your hands
on your thighs, rotate
your shoulders in a
circular motion.
Bend forward slightly.
Wrap your hands
around your knee
and raise it to your
chest. Hold for 15
seconds.
15 times
Back and arms
Place both feet
flat on the ground
and hold in your
stomach. Bend
forward, moving
your hands down
your legs.
Relax whilst flying
During the flight
Reducing jet lag
tatistics show that flying is much safer
S
than many situations in our daily lives
The crew in control of the plane are
highly trained and experienced
KLM aircraft are maintained and designed
to withstand all sorts of turbulence
Try to relax — breathe in deeply through
your nose, hold for three seconds and
exhale slowly
KLM partner, VALK Foundation, can
offer support to people with a fear
of flying. Visit valk.org or
call +31 71 5273733
ar pain? Pinch your nose shut,
E
close your mouth and swallow or
blow out against your closed mouth.
Alternatively, chew gum
Stimulate your circulation by
walking around in the cabin
and stretching
Avoid sitting with your legs crossed
as this restricts circulation
Taking your shoes off might be
more comfortable
Drink plenty of water and not too
much alcohol
S
tart adjusting your body clock
to the time zone of your
destination the night before departure
by going to bed earlier or later
Don’t eat too heavily the night
before you leave, or drink too
much alcohol
Eat protein-rich meals at times
that are normal for your new
time zone
At your destination, take light
exercise, such as a walk
Spend at least 30 minutes in daylight
House rules
All electronic devices must be
turned off completely while walking
to/from the aircraft, and during
taxiing, take-off and landing.
The only electronic devices
which may be used during
the flight and ground
stop are:
•Mobile phones, PDAs or other
devices with a ’flight’ mode
or ‘flight safe’ setting. This
must be activated before the
aircraft doors are closed.
110
•Laptops, if the WLAN/WiFi is
turned off.
•Electronic games, MP3,
DVD and CD players.
Exceptions
apply on
one Boeing
777‑300ER which
offers internet on board. Check with
cabin crew if in doubt.
Cabin crew can request that all
electronic devices be switched off
completely if circumstances dictate.
Drinks are served one
at a time to passengers
occupying their assigned
seats. For safety reasons,
the purser may close the bar.
Passengers are not permitted to
drink alcoholic beverages brought
on board with them or
purchased on board.
Smoking, including
artificial cigarettes, such as
‘SuperSmokers’, is strictly forbidden
at all times on KLM flights.

September 2013 Issue

Transcription

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