lonestar globe - Cornerstone Credit Union League
Transcription
lonestar globe - Cornerstone Credit Union League
LONESTAR GLOBE January 2009 Volume 2, Issue 1 TEXAS CREDIT UNION LEAGUE “Share your Holidays” Fundraising Event Brings Community Together for Good Cause Hundreds of residents from Harris and Fort Bend Counties as well as Tomball pulled together from Nov. 1—Dec. 5 for First Community CU‘s (Houston) annual food drive who partnered with Channel 13‘s Annual ―Share Your Holidays‖ event. Although this was the 19th Annual Food Drive for First Community CU, it was the first time they partnered with Channel 13, who was enjoying their 24th Annual Food Drive. Donations were collected throughout the Houston and surrounding communities to benefit the Houston Food Bank. Despite the uncertain economic times, First Community CU held a record breaking food drive - collecting over 120,000 pounds of food between cash and nonperishable donations – doubling the amount collected in past years. Employees at 13 different branches helped to achieve this goal by getting involved as well as getting members, vendors, merchants, friends and family Cheryl McCullough, executive vice president with First Community CU, smiles while delivering the highly successful check for $20,000 to benefit the Houston Food Bank. involved for this great cause. Credit unions are founded on the principle of ―people helping people‖ and that is exactly what First Community has done. ―It was a fun time for all. We added in a little friendly competition with the staff which encouraged team work and created proactive efforts in collecting donations,‖ said Cheryl McCullough, executive vice president with First Community CU. First Community‘s motto was ―Be a hero to someone this holiday season,‖ which was accomplished by their donation of $20,000 plus food to the Houston Food Bank. Security Service FCU Names Gomez Service Center Manager Security Service FCU (San Antonio) is pleased to announce Crystal Gomez has been named manager of its Aransas Pass Service Center located at 402 South Commercial Street. Gomez previously worked for Horizon CU (Portland) before it merged with Security Service FCU earlier this year. Following the merger, Gomez was promoted to operations officer and then to assistant manager. In her new position as manager, Gomez will be responsible for overseeing the daily operations of the service center. LONESTAR GLOBE Page 2 DMNews Names American Airlines FCU Employee to “30 Under 30” List DMNews recently gathered the best and brightest ‗whiz-kids' in the industry to present its first-ever ―30 under 30‖ list -- 30 finalists that were judged on their proven ability to lead teams, initiate change and growth, drive measurable results for companies or clients and deliver fresh insight into the marketing challenges in the direct, database and interactive marketing industry. Making this list, according to the Dec. 11 issue of DMNews, is Jennifer Mirabal, marketing services manager with Mirabal is a proficient and prolific direct marketer with a devoted team and colleagues that look up to, and admire, her as a leader. Her success was reinforced in 2008 when she developed and launched two new credit cards. American Airlines FCU (Dallas). Mirabal started working for American Airlines FCU in 1999. It was not until 2005 that she moved to marketing as a marketing analyst where she quickly proved herself and was promoted to manager of marketing services. She has accomplished much in her three short years as manager or marketing services. She directs and produces an impressive 15 unique direct marketing campaigns each year and is accustomed to seeing an unparalleled level of success with her efforts. Responses to Mirabal's credit card direct main campaigns consistently exceed industry standards that average less than a 1 percent response rate. One such direct mail campaign in July 2007 exceeded the American Airlines FCU‘s expectations by 239 percent and achieved a 2.5 percent response rate. Texell FCU Announces Staff Changes Texell FCU (Temple) recently announced the appointment of a new member to their management team, as well as the retirement of one of their own staffers who has given more than 30 years to the credit union movement. In his new position, Zenon will lead and direct all facets of Texell FCU‘s lending and asset recovery efforts. Texell FCU has also announced the retirement of David Walston, branch support loan officer. Shawn Zenon has joined the credit union‘s management team as the vice president lending. Zenon has over 12 years of lending experience and has held vice presidential positions for a credit union in Louisiana and International Bank of Commerce in Austin. He earned a Bachelor of Science Shawn Zenon (left), recently appointed vice president of lending for Texell FCU and David Walston (right), recent retiree from more than 30 years of service with Texell FCU. degree in Finance from Louisiana State University as well as an MBA from University of Phoenix. Walston has been serving Texell‘s members and the community for over 33 years, and retired on Jan. 2. Walston has provided loyal service to all of the credit union members, and contributed to the credit union movement during his tenure. JANUARY 2009 Page 3 Armed Forces Financial Network Donates “Thank You” Gift Cards to Lackland AFB Fisher House The Armed Forces Financial Network (AFFN), in partnership with on-base financial institutions on Lackland AFB, presented onehundred $50.00 ―Thank You‖ cards to the Lackland Fisher House to distribute to military families this past holiday season on Nov. 24. The card is the organization‘s way of saying ―Thank You‖ for the service and sacrifice made by the men and women in our military. Air Force FCU (San Antonio) president/CEO Bob Glenn, and Anita Espinoza, assistant branch manager from SSFCU, made the presentation to Maj. Gen. (Dr.) Thomas W. Travis, Commander (59th Medical Wing Commander), Chief Master Sergeant (CMSgt) David Green (59th Medical Wing Command Chief), Jerry Hardy (president of the board of directors of Fisher House), retired CMSgt Dwayne Hopkins (Fisher From left to right: Retired Colonel Jerry Hardy, Anita Espinoza, Bob Glenn, Maj. Gen Tom Travis, CMSgt David Greene, retired CMSgt Dwayne Hopkins and Julie Verschoyle. House executive director), and Julie Verschoyle (Fisher House volunteer coordinator). ―Every year AFFN looks to distribute their earning back to the base, and this year the amount went up from $4,000 to $5,000,‖ said Glenn. ―And all the financial institutions on base all felt strongly that those earnings should be directed to the Fisher House, a most worthy organization.‖ DPHS Scores with New Scoreboard from Shell FCU Deer Park High School-South Campus recently installed a new scoreboard in their basketball gym, thanks to the financial support of Shell FCU (Deer Park). As sole sponsor, the Shell FCU name will be proudly displayed on the sign for years to come. Theresa White (left), head coach of girls varsity basketball, and Louie Means (center), head coach of boys varsity basketball, take to the court with A‟Letha Peacock (right), Shell FCU Deer Park and Sam Rayburn High School branch manager. LONESTAR GLOBE Page 4 Couple Gets Ready for Smooth Sailing Courtesy of DATCU The winning spirit continued with DATCU CU (Denton) last month. John and Minnie Richards won a cruise in the DATCU CU Insurance contest, which ran from Sept. 1 until Nov. 30. The Richards simply requested an auto insurance quote, and the rest is history! Congratulations to the Richards, and have fun! Branch insurance agent with DATCU CU, Lacey Temples (left), and branch manager with DATCU CU, Sonya Thompson (right), present John Richards (center) with his cruise confirmation certificate. Seven Texas Leaders Named Certified CU Executives Certified Credit Union Executive (CCUE) designations were awarded to 34 individuals, including seven from Texas, bringing the total nationwide to 2,615. CCUE, instituted in 1975, is the hallmark of professional credit union achievement. Designed for managers and those aspiring to credit union leadership, the program teaches advanced credit union management and operations techniques. CCUE designees from Texas include: Luis Arreola, CCUE, CFSP, Neighborhood CU (Dallas) Salvador Awe (high honors), CCUE, CFSP, Credit Union Acceptance Company, LLC (Houston) Denise Haskett, CCUE, CUCE, Chemcel FCU (Bishop) Kenneth Walters, CCUE, CUCE, El Paso Employees FCU In addition, 12 individuals earned the Certified Financial Services Professional (CFSP) designation. This program began in 1999 as a designation targeted specifically at educating credit union professionals specializing in financial services. Robert C. Peterson, CCUE, CFSP of One Source FCU (El Paso) and Timothy S. Morse, CCUE, CFSP, GECU (El Paso) were among the 12 individuals to earn the CFSP designation. The Certified Executive Pro- gram (CEP) awarded specialty certifications to 17 credit union professionals. Sharon D. Palmor, CUCE, of GECU (El Paso) was among the 17, and received certification as a compliance specialist. These certifications require in-depth courses in a specialty area, including: compliance, lending, financial management, marketing, and human resources. The CEP is the overall name for the self-study program allowing for the above designations. Recommended for college credit by the American Council on Education (ACE), the classes and materials are tailored specifically to those working within the credit union system. All new designations were awarded in November. 2008 ELLLy Award Winners Announced Exceptional credit union trainers and training programs were honored during an awards presentation at the recent 2008 Experience Learning Live (ELL) conference. The ELLys are the only national awards presented to credit union trainers who do outstanding things in the area of professional staff development. Several Texas credit unions received a WOW! Award, which recognizes a credit union with the best overall training curriculum or event that energizes, empowers and excites participants. Texas winners included: First Place: A+ FCU (Austin) Training Department Award of Merit (small CU): Neches FCU (Port Neches) Human Resources Award of Merit: Texas Dow Employees CU (Lake Jackson) Training Department JANUARY 2009 Page 5 Austin Couple Walks Away with 10K A+ FCU Savings Challenge Puts Them on Solid Financial Path A+ FCU in conjunction with KTBS (Austin Fox 7), recently announced the winner of the Savings Challenge ‘08, in which three families competed for the $10,000 grand prize. Chris and Amy Meyer of Austin ended up winning by making the most progress towards achieving their financial goals which included increasing their savings and eliminating debt. The other family finalists who received $2,500 for competing are: The de Alcala Family: Jeremy, Melissa and son Jerin of Buda, TX The Schievelbein Family: Steve, Angela and daughters Addison & Kaitlyn of Austin, TX Each family was paired with an A+FCU financial coach who, over the past nine months provided financial plans and strategies to assist each family in achieving their financial goals. While each family made great strides in improving their financial situation, the Meyer family came out on top. ―The Savings Challenge pro- Chris and Amy Meyer discuss their grand-prize win in A+ FCU‟s Savings Challenge „08 with a local Austin Fox 7 reporter. vided us with a new lifestyle,‖ Amy said. ―Not only have we learned the importance of having clean credit, saving for the future, and making healthy financial choices, we‘ve committed to a new and better way of living life! We are grateful for the opportunity. It feels Wickersham Joins Cy-Fair FCU Debbie Blackshear, president of Cy-Fair FCU (Houston) has announced that Tracey Wickersham has been hired as vice president of human resources and training for the northwest Houston credit union. Guiding the human resources and training of Cy-Fair FCU, Wickersham is responsible for the recruitment and development of the credit union staff, ensuring they are living out the vision, mission and service promises of the credit union. Wickersham brings over 10 years of human resource experi- ence including recruiting and employee relations and compliance to the position. Before joining the credit union, she was a senior human resource consultant for the Wealth Management division of BOK Financial Corporation in Tulsa, Oklahoma. ―We are very excited to have Tracey join our team,‖ Blackshear said. ―Her experience and background will be an asset in leading our staff in our vision of enriching each of our member‘s life.‖ Tracey Wickersham, newly hired vice president of human resources and training for Cy-Fair FCU. LONESTAR GLOBE Page 6 SSFCU-Sponsored Food Drive Raises More than One Million Pounds of Food for San Antonio Food Bank The month-long food drive, sponsored by SSFCU along with media partners Y-100 FM, News 4 TV and the San Antonio Express-News, raised 1.1 million pounds of food-- more than enough food to make nearly a million meals for thousands this holiday season and on into the new year! Jessica Leal (left), communications specialist for SSFCU, joins Sharrich (center) and Sean Scott (right) with the youth group from Calvary Hills Baptist Church for a 24-hour sort-athon at the San Antonio Food Bank. Once donations were collected and finalized, a 24-hour sort-a-thon was organized at the San Antonio Food Bank, with joint efforts between SSFCU and a local youth group from Calvary Hills Baptist Church. In all, the Food Bank collected enough to make 859,375 meals or feed 44,000 people three meals a day for six months. SACU Presents Gift Cards to Fort Sam Houston Troops San Antonio FCU (SACU) helped make the holidays more festive for soldiers‘ families during the holiday season by presenting $25 HEB Grocery gift cards to 40 soldiers at Fort Sam Houston. Major Werner Barden and 1SG Leo Gregoire hosted Sharon Allen, branch lead at the SACU Fort Sam Houston branch, who presented 16 gift cards to soldiers in the training support company of the 3rd medical brigade. Additional presentations took place at other unit holiday parties. SACU president and CEO Jeff Farver said, ―SACU is pleased to provide some holiday assistance to our fighting men and women. We appreciate all our soldiers do to help keep our country safe, and we thank each one of them for their service.‖ ISG Leo Gregoire (right), training support company of the 3rd medical brigade, thanks SACU Fort Sam Houston branch lead Sharon Allen (left), for donated gift cards. Soltex FCU Rings in New Year with New Name Soltex FCU (La Porte) is welcoming the new year with a new name and address: Independence Parkway FCU (La Porte) at 1030 Independence Parkway South. The change was made on Jan. 1 and is keeping with the localized theme of Texas celebrating the winning of its independence. As changes come to the community and the state park, Independence Parkway FCU will continue to adapt and provide its services to its members in the utmost way possible. JANUARY 2009 Page 7 Sabine FCU President, Lyndell H. Bray, Retires After 35 Years of Service On Jan. 2, Lyndell H. Bray retired from Sabine FCU (Orange). His credit union career spanned over many, many years. In April of 1973, Bray was hired as the assistant manager of the credit union. Bray, a graduate of Mauriceville High School, came to the credit union with a Bachelor of Business Administration degree from Beaumont‘s Lamar University. Before working at the credit union, Bray was a cost accountant for Levingston Shipbuilding. In 1977, Bray became president of Sabine FCU. That same year, he graduated from South- west CUNA Management School. There have been many changes in the credit union during Bray‘s tenure. Sabine FCU has grown from around $14 million in assets (1977) to over $160 million in assets (2008) with many new services added over the years. Bray stated that ―It has been an honor to have spent my working career with our credit union. I will always remember the fine people that I had the opportunity to work with and being a part of our credit union history. I want to wish all our members, staff and credit union volunteers continued success and best wishes in the future.‖ Linda Cupit was promoted to CEO in June, 2007 and has assumed the position of president/CEO upon Bray‘s retirement. Linda has 28 years of service with the credit union and is a 1989 graduate of Southwest CUNA Management Recent retiree from School. During her Sabine FCU, Lyndell career she has held H. Bray. the positions of vice president of accounting, branch manager and CFO, prior to assuming her current position of CEO. Linda is looking forward to continuing Sabine FCU‘s history of serving the membership with quality financial service that our members expect and have received in the past. Shell FCU Presents Five Checks for Local Charities Shell FCU presented five donation checks on Dec. 19 totaling $6,736.00 to several local nonprofit organizations. The credit union committed to donating $5 for every new checking account opened after Hurricane Ike from Sept. 24 until Nov. 30 to the Greater Houston American Red Cross. ―We felt it was our civic duty to make a donation to help those in this area devastated by Hurricane Ike,‖ said Angela Head, vice president of marketing/IT. A check was presented to the Greater Houston American Red Cross for $3,845.00. Four other checks were presented in part with the credit union‘s Holiday Raffle Fundraiser. Each of the credit union branches selected a local charity and raised funds through $1 raffle ticket sales for prizes such as an iPhone, GPS, portable DVD player, maglite sets, cooler bags, gift cards and many other prizes. The Holiday Raffle Fundraiser raised $2,891.00. Checks were presented to each branch‘s ―charity of choice‖: Deer Park and Deer Park High School branches - The Gift of Christmas, Deer Park; Fairmont branch – Project Joy and Hope, Pasadena; La Porte branch – Boys and Girls Harbor, La Porte; Southmore and Sam Rayburn High From left to right: Thomas Hoffman, Habitat for Humanity board president; Janice Wheeler, Project Joy‟s founder and executive director; James Johnson, DPVFD deputy chief; Jeannie Greene, DPVFD The Gift of Christmas secretary; Bubba Coxie, DPVFD The Gift of Christmas chairman; Sylvia Lee, Boys and Girls Harbor Social Services director; Phoebe Conerly, Red Cross branch director for the Central Bay Area branch. School branches - Pasadena Habitat for Humanity, Pasadena. LONESTAR GLOBE Page 8 Bernanke’s Financial Address Inspires Sold-Out Crowd Norma Garza (right), assistant vice president of credit union relations and director of TCUL‟s small credit union development department, greets Federal Reserve chairman Ben Bernanke (left) at the Austin Chamber of Commerce‟s annual Economic Forecast Event. Garza, along with Gary Janacek of Scott & White Employee CU (Temple), attended the Dec. 1 event as a guest of Texas DPS CU (Austin) CEO Mike Riepen. Speaking to a sold-out crowd of 1,700, Bernanke‟s speech primarily focused on three important aspects of policy: interest rate policy, liquidity policy and policies to stabilize the financial system. He mentioned that although the Texas economy was a strong and diversified one, the national outlook was being scrutinized by strong economic and financial challenges. During his presentation, Bernanke remarked that further interest-rate cuts are possible, but even that would have a limited impact on reviving the economy. American Airlines FCU Announces Record Bonus Dividend to its Member-Owners American Airlines FCU is proud to announce that a record bonus dividend was paid to member-owners on Dec. 31. The board of directors approved the dividend payout at a board meeting held on Dec. 1. The active participation of both borrowers and savers contributed to a successful 2008. The bonus dividend is based upon dividends earned on qualifying share accounts and/or interest paid on applicable loans in 2008. The savings portion of the dividend was calculated on 2008 share dividends earned; and was paid at an annual rate of 3 percent. If loan interest was paid in 2008, the additional portion of the bonus dividend amount was calculated at an annual rate of 3 percent on those applicable loans. ―While other financial institutions are tightening their belts, American Airlines FCU is able to offer this bonus because we made sound lending decisions, operated efficiently and remain financially secure, strong and solid,‖ said Angie Owens, American Airlines FCU president/CEO. ―As a result, we can give back this unprecedented bonus dividend to our members based on their active participation in the credit union.‖ This year, to recognize the most active and loyal members, an additional $80 bonus was distributed to members who maintained three or more account categories. The product categories include: Savings (Regular or IRA), Checking Account, Certificate (Regular or IRA), Auto Loan, Credit Card, Other Loan, Mortgage/Home Equity Loan and Financial Services. Security Service Charitable Foundation Makes First Donation Linda O‟Brien (left), vice president and chief development officer for CHRISTUS Santa Rosa Children‟s Hospital, accepts a check from Jim Laffoon (right), Security Service Charitable Foundation president and executive vice president/ COO for the credit union. The donation was the first contribution made by the Charitable Foundation, which aims to “to further SSFCU‟s core value of community service by providing support to deserving organizations and causes in the credit union‟s market areas.” JANUARY 2009 Page 9 Smith Set to Serve on U.S. Federal Reserve Board The U.S. Federal Reserve Board has tapped Randy Smith, CEO of Randolph-Brooks FCU (Universal City) to serve on its Thrift Institutions Advisory Council (TIAC). Smith, whose term continues through 2010, is one of two credit union representatives on the 12-member panel. He was one of six new members announced by the Fed Dec. 31. This group meets three times a year and advises the Fed on issues relating to thrift institutions, the housing industry, mortgage finance and regulatory concerns. Smith has served as president and CEO of the $3 billion in assets credit union since 1987. The credit union serves over 275,000 members concentrated in the San Antonio-Austin corridor. For many years, Randolph-Brooks FCU has been awarded top ratings by financial rating organizations. In 1996, the National Association of Federal Credit Unions (NAFCU) selected RandolphBrooks FCU as the ―Credit Union of the Year.‖ The credit union has also been recognized by the National Credit Union Administration (NCUA) for service to smaller credit unions and by the United States Air Force for service to military members. Smith is a Certified Public Ac- countant with a master‘s degree in business administration. He has served on various committees of state and national credit union organizations including NAFCU, the Credit Union National Association (CUNA), Credit Union Executive Society (CUES) and the Defense Credit Union Council. He was selected by NAFCU to be one of two credit union CEOs to serve on the Credit Union Oversight Task Force of the Campaign for Consumer Choice, which guided the writing and passage of HR 1151 to restore the field of membership options for federal credit unions after these had been limited by a Supreme Court ruling in favor of a banking industry lawsuit. He also served NAFCU as a member of the Regulatory Committee and Accounting Standards Committee. He served as the Treasurer of the PULSE EFT Association from 1993 to 2004. And in 2008, he was elected to the CUNA Mutual Board of Directors and NAFCU Board of Directors. In the community, Smith is involved in the Children‘s Miracle Network Credit Unions for Kids program and the Randolph Metrocom Rotary Club‘s Partners In Education Foundation, which helps children in local school districts. He is an active supporter of the Brooks City Base‘s Challenger Learning Center, which helps in- Randy Smith, CEO of Randolph-Brooks FCU, and recent U.S. Federal Reserve Board appointee. spire middle school students to pursue careers in math and science. He has served as Treasurer of the Board of Directors of Centro Alameda, Inc. (a Smithsonian affiliated museum); Chairman of the Design Committee for the new Northeast Lakeview College in northeast Bexar County; and as a member of the Citizen‘s Bond Oversight Committee for the Alamo Community College District (ACCD). In 2008, he was selected to serve on the ACCD Foundation Board of Directors. He was appointed to the Board of Trustees, United Way of San Antonio and Bexar County in 2007. Smart Financial CU Completes Key FCU Merger Smart Financial CU (Houston) and Key FCU (Houston) have put the finishing touches on their merger that took effect on June 30, 2008. Since the merger announcement, made in 2008, the two institutions have worked diligently to integrate account offerings, processes and data. Smart Financial CU now serves more than 80,000 members and has over $392 million in assets. The merger also in- creases the number of Smart Financial CU locations to 17, most of which are located within the Greater Houston area. ―I feel we are nearing the final phase of our merger journey, which I call ‗our period of adjustment‘…not only for the staff of both organizations but there is also an adjustment period for our members,‖ says Jenny Smith, former president and CEO of Key FCU and now senior vice presi- dent of medical operations for Smart Financial CU. ―Regardless of asset size, both institutions face significant challenges in getting the multiple stages of a successful conversion completed,‖ adds Smart Financial CU president and CEO, Gary Tuma. ―At the end of the day, I think we are both going to benefit greatly from the merger.‖ Credit Unions in their Communities River City FCU Prepares for Changing of the Guard After almost 23 years of service, Watt Prichard has decided to step down as president and CEO of River City FCU (San Antonio). Prichard, 67, says it‘s time for him to hand over the reins. ―It‘s just part of the process. I‘ve had a longer-than-most relationship with this credit union and it‘s been good,‖ Prichard says. Prichard will continue leading the credit union until March 31. Kim Heinze will take over the post on April 1. Heinze, a 30-year industry veteran, comes to San Antonio from Beaumont, where she served as interim president and CEO of Mobiloil FCU (Beaumont). Prichard says he‘s pleased with Heinze‘s level of experience and believes she will be a capable leader in moving the credit union into the future. In a prepared statement, Heinze said she appreciates the opportunity that has been presented to her. ―I am honored and humbled to take the reins of River City FCU. Watt has provided invaluable leadership over the past 23 years, and I look forward to working with him during the transition,‖ Heinze said. During his tenure with the credit union, Prichard says River City FCU has undergone some major changes and growth. Prichard was hired as president and CEO for the credit union in 1986. When he first arrived, Prichard says, the credit union had about $20 million in assets and was serving a single employee group. Today, it has almost $148 million in assets and serves anyone who lives, works, worships or attends school in Bexar County. ―That‘s reasonable growth for the period, I think. We are more Watt Prichard, president and CEO of River City FCU, prepares to step down from his position at the end of March this year. solvent now than we were then. And I like to think that we have a stronger base to stand on for the future than we did then,‖ he says. (Information from “River City CU Prepares for Changing of the Guard,” by Tamarind Phinissee in the San Antonio Business Journal on Jan. 2, 2009) UNITED SA FCU Members MasterCard “Roots of Rock” Promotion Winner Lisa Marin, a UNITED SA FCU (San Antonio) member since 2006, was selected as a winner in the MasterCard® ―Roots of Rock‖ sweepstakes held over the summer. Simply by using her MasterCard during the contest period, Marin and three guests will get to enjoy the following prizes: A 5-day/4-night trip to London, England; Promotion winner Lisa Marin and her family. Guided tour of London; and $4,000 spending money. Winners were chosen by random drawing from among qualifying MasterCard credit card and debit card transactions performed between July 1 and Aug. 31. Five U.S. winners had three options for their prize: Bon Jovi in New Jersey, Kenny Chesney in Tennessee or Eric Clapton in London. Meet and greet with Eric Clapton at his concert; Stories to send? Pictures to post? Send them to TCUL writer, Alex Schitter, at aschitter@tcul.coop .