annual_report_pages.qxd - Georgia Credit Union Affiliates
Transcription
annual_report_pages.qxd - Georgia Credit Union Affiliates
Cooperative Services, Inc.Georgia Central Credit Union Georgia Credit Union League Georgia Central Credit Union Cooperative Services, Inc. Georgia Credit Union League Georgia Credit Union League Georgia Central Credit Union Cooperative Services, Inc. Cooperative Services, Inc.Georgia Central Credit Union Georgia Credit Union League Georgia Central Credit Union Cooperative Services, Inc. Georgia Credit Union League Georgia Credit Union League Georgia Central Credit Union Cooperative Services, Inc. Cooperative Services, Inc.Georgia Central Credit Union Georgia Credit Union League Georgia Central Credit Union Cooperative Services, Inc. Georgia Credit Union League Georgia Credit Union League Georgia Central Credit Union Cooperative Services, Inc. GEORGIA CREDIT UNION SYSTEM ANNUAL REPORT 2002 Georgia Credit Union League Cooperative Services, Inc. Georgia Central Credit Union Cooperative Services, Inc.Georgia Central Credit Union Georgia Credit Union League 2400 Pleasant Hill Road Suite 300 Duluth, Georgia 30096 5028 Clark Howell Highway College Park, Ga 30349 2400 Pleasant Hill Road Suite 300 Duluth, Georgia 30096 Georgia Central Credit Union Cooperative Services, Inc. Georgia Credit Union League (770) 476-9625 (800) 768-4282 (770) 476-9704 (800) 768-4228 Cooperative Services, Inc.Georgia Central Credit Union Georgia Credit Union League www.gcua.org www.gacentral.org (404) 768-5176 Georgia Credit Union League Georgia Central Credit Union Cooperative Services, Inc. Georgia Central Credit Union Cooperative Services, Inc. Georgia Credit Union League Georgia Credit Union League Georgia Central Credit Union Cooperative Services, Inc. Cooperative Services, Inc.Georgia Central Credit Union Georgia Credit Union League Georgia Central Credit Union Cooperative Services, Inc. Georgia Credit Union League Georgia Credit Union League Georgia Central Credit Union Cooperative Services, Inc. Cooperative Services, Inc.Georgia Central Credit Union Georgia Credit Union League 2002 CONTENTS GCUA GCCU CSI Credit Union Statistics Chair’s Report..................................................................2 Advocacy.........................................................................3 CU Development ..............................................................4 Consultative Support Services ..........................................5 GCUL Financials ..............................................................6 Treasurer’s Report............................................................7 Chair’s Report..................................................................8 GCCU The year In Review.................................................9 GCCU Financials ............................................................14 Treasurer’s Report..........................................................15 Chair’s Report................................................................16 Payment Services ..........................................................17 EFT Support Services .....................................................18 Shared Distribution ........................................................19 CSI FInancials ................................................................20 Treasurer’s Report..........................................................21 Combined CU Financial Statement ..................................22 2002 CU Chapter Statistics ............................................24 2002 Georgia Credit Union Statistics ..............................26 Index of Rankings by Alphabet........................................34 © Copyright 2003. Georgia Credit Union Affiliates - All rights reserved. No part of this publication may be reproduced or used in any form or by any means without the written permission of the Georgia Credit Union Affiliates. Global Cooperative Principles for Georgia Credit Unions • Members, Not Just Customers – By joining a credit union, people become member/owners. Members expect more value and deserve more respect than is available in the typical customer interaction at non-cooperative financial institutions. • Democratic Control – Members have equal influence in the voting process and equal opportunity to run for election to the board-one member, one vote. Once elected, directors have fiduciary responsibility to all members. • Service Differentiates – Democratic control provides a decision-making environment that elevates creating value for the members above profit accumulation at the credit union. It is the dedication to providing service that differentiates credit unions from for-profit suppliers. • “Profits” Belong to the Members – In order to grow and provide new services, credit unions generate capital by retaining a portion of earnings. These retained earnings are used for the betterment of the entire membership. Being Present for Our Members Georgia credit unions serve more than 1.7 million people. Being present for our members reflects the philosophy of “People Helping People.” The absence of a profit motive enables our state’s credit unions to focus their energies on meeting members’ needs. Being present for our members is a state of mind, a call to action, and the way things are done at Georgia credit unions. 2002 was a year that still left many reeling from the terrorist attacks of 2001. Credit unions had to deal with new rules regarding homeland security. The economy has not recovered and credit unions are feeling the pain. Members are keeping their dollars safe in share accounts, concerned about the economy, the future and their own jobs. Shares are up, some types of loans are down. As not-for-profit cooperatives, member service is the reason for credit unions’ existence and success. However, competition has intensified and technology has improved, leaving members with more choices and better knowledge. Credit unions recognize the challenge and endeavor to meet their members’ needs for new products and services. Credit unions are recognized for their personal attention, high-quality service and low fees. The members appreciate that, as indicated in the most recent American Banker/Gallup poll results. Credit unions had the highest ranking in customer satisfaction of any financial services organization. Since 1989, credit unions have topped the consumer satisfaction ratings in every American Banker/Gallup poll. The survey found that 76% of members who use credit unions as their primary financial institution said they were “very satisfied” with the service, up from 75% in the 2001 poll. And 53% gave credit unions the best marks for low fees, compared to a 29% rating for bank customers and 28% for those who primarily use thrifts. Service makes the difference – being present for our members. Banks have charged that credit unions are less willing than banks to provide mortgage loans to low-income people. Yet statistics show that credit unions are more likely than non-credit union lenders to approve loans to low-income people or minorities, if they are members of credit unions. Being present for our members also includes our communities. As an extension of the “people helping people” philosophy, credit unions support various charitable and civic organizations. Through donations of money, time, and service, credit unions help their communities become better places to live. They help those in need and they strengthen the economy of the community. Georgia’s state credit union organizations embrace the same principles. The Georgia Credit Union League, Georgia Central Credit Union and Cooperative Services, Inc. assist the credit unions of Georgia in becoming the premier providers of consumer financial services. The report you are about to read chronicles the ways that the Georgia credit union support organizations assist credit unions to succeed. The directors of each of the support organizations appreciate the support and involvement of member credit unions during 2002 and in the years ahead. 1 G E O RG I A C R E D I T U N I O N L E AG U E CHAIR’S R E P O R T The economy has to be characterized as being soft in 2002. Most credit union leaders would describe the last dozen or so months in the context of members that had little faith in the stock market and who were becoming increasingly concerned for their long-term financial well-being. Many began to rethink their spending and borrowing plans in the short run. And, most not-so-jokingly claimed that their primary retirement strategy was to work longer. Credit unions themselves have held up surprisingly well. Despite rapid deposit growth, credit union return on assets averaged a healthy 1%. And, capital levels are still above 10% at most credit unions. Consumer advocates continue to recommend credit union membership when people express dissatisfaction with their accounts at for-profit institutions. It is nice to know that credit unions still matter to people, especially at times like this. Your League board completed the simplification of the governance structure in 2002. In May, twelve directors (down from 15) were elected under the new District-based system that utilizes ballot elections. We immediately formed a League Finance Task Force to review trade association priorities and funding requirements. They had the courage to take a long-term view and recommended several sweeping changes designed to get more resources focused on the critical advocacy function. The board has moved forward with forming a new CU Progress Fund, encouraging more multi-state service collaboration and established an expanded role for the Foundation in helping smaller credit unions succeed. Your League is now well-endowed with people and resources to face the future. Respectfully submitted, Janet Davis League Chair PRESIDENT’S R E P O R T It is reassuring to know that credit unions are so appreciated in a year of declining consumer confidence like 2002. Clearly, credit unions are regarded as a safe place to keep their savings. And, there is no question that credit unions are considered to have the best rates and fees…at least compared to other insured institutions. During 2002, much work took place to improve the convenience of access through branch, telephone and Internet channels. It has not been an easy year and things are hardly looking better in the years ahead as America settles into the practical implications of a protracted war on terrorism. But, we can be proud of our accomplishments. More important, credit unions are better situated than most organizations to handle the challenges ahead. During 2002, the League has been active in supporting the interests of credit unions on a number of fronts. External advocacy activities included attempting to pass bankruptcy reform and regulatory relief legislation at the national level. At the state level, our staff was busy trying to protect credit union interests in the debate over predatory real estate lending legislation. Later in the year, Georgia politics would be upended with upset victories in races for the Governor and U.S. Senate seats. In the process, the state Senate would change party control and a long time House Speaker would be dethroned. Credit unions fared remarkably well before and after the election in terms of political action. Creative distance learning tools came to Georgia credit unions over the telephone and through the Internet during 2002. This responded to a growing need for less expensive and more convenient training for credit union staff. Georgia-developed programs are used by many other Leagues today. In addition, CUNA has improved its arsenal of education offerings. Our information resources are enhanced by the weekly distribution of e-Digest…a new 2002 service. And, unlike some other Leagues, we have renewed our commitment to infield consulting services for small credit unions with the funding support of the Georgia Credit Union Foundation. It has been a good year. We are dedicated to more value creation in the years ahead. Thanks for your support. Sincerely, 2 Mike Mercer League President ADVOCACY The Advocacy Team focused in three areas: government relations, public relations and community involvement. Utilizing the Advocacy Plan, a document of goals and strategies, the Team implemented new programs to intensify awareness of credit unions throughout Georgia. “Creating Influence” - the Advocacy eNewsletter - kept credit union officials informed on the latest news regarding legislative/regulatory issues, public relations activities and community involvement. Further strengthening Georgia’s credit union presence in Washington, credit union representatives participated in two “Hike the Hill” events during 2002. In addition to the GAC event, a joint “Hike” took place in October with Ohio credit unions. Credit union visibility among Georgia state legislators was enhanced in 2002. Legislation on predatory lending and other issues required a full-time presence by Advocacy Team members at the state capitol during the General Assembly. GCUL board members, state legislators and state regulators interacted at the League Legislative Dinner in February. League staff also worked to coordinate campaign involvement by credit union officials for state and federal candidates who were recognized as “credit union-friendly”. Several candidates visited local credit unions in their districts. ElectionWatch 2002 was a nonpartisan political program designed to encourage credit union members to vote in the 2002 elections. It featured online information about political candidates who declared their candidacy for state and Congressional offices and provided assistance for those who weren’t registered to vote. The campaign message was “if credit union people don’t vote, credit union people don’t count.” Media awareness of credit unions increased. Media outlets throughout the state received more information about Georgia’s credit unions and their services than ever before. A Reporter’s Guide was developed and distributed statewide. Credit unions around the state celebrated International Credit Union Week in October. Radio commercials were sponsored on 116 radio stations. A public affairs radio program aired on many of those stations, featuring credit union executives who told listeners how credit unions help their members “build a better tomorrow.” Gift baskets were delivered to morning-drive deejays and Clark Howard at top-rated radio stations in major Georgia cities, which included information about credit unions, the benefits of membership and how to join. Community Involvement activities included “Books for Children” which helped to collect more than 14,000 new children’s books. Credit unions raised more than $170,000 in 2002 for Georgia’s Children’s Miracle Network hospitals as part of Credit Unions for Kids. Being Present for Our Members… Advocacy Team members met with GA Secretary of State Cathy Cox to introduce the ElectionWatch 2002 program. Sr. VP/Advocacy Cindy Connelly presented an information packet to Cox, and explained that the purpose of the nonpartisan program was to encourage credit unions members to vote in the primary and general elections and to be informed about the voting decisions. Secretary Cox asked credit unions to help in the voter registration process by distributing voter registration cards for the November election. Team members had the opportunity to see the new computerized voting machine and test its operation. They worked with the Secretary’s office to coordinate opportunities for the machines to be available at chapter meetings (Greater Atlanta and Middle GA) prior to the November election. (Left to right: Ken Merritt, President of State Employees CU; Secretary of State Cathy Cox; and Sr. VP/Advocacy Cindy Connelly; Government Affairs Specialist Heather Miner and Public Relations Specialist M.J. Kabaci of the Affiliates.) 3 G E O RG I A C R E D I T U N I O N L E AG U E CREDIT UNION DEVELOPMENT Rapidly expanding information and education needs at Georgia credit unions provided lots of opportunities for Credit Union Development in 2002. This department assists credit unions in the areas of education, development, compliance, and consulting. Being Present for Our Members… In June, twenty Georgia credit union officials traveled to Poland for the tenth anniversary of the Polish credit union movement. The achievements of the Polish movement were recognized as part of the 6th International Credit Union Leadership Institute and WOCCU Annual General Meeting in Warsaw. Georgia credit unions became involved with the Polish credit union movement in its early years, assisting in the design and development of their national system. The formal partnership agreement was signed in 1995. Since then, the partnership has grown to 16 credit unions, including two partnerships, which were formalized in 2002. While credit union officials visited with their partner credit unions throughout Poland, Affiliates staff members met, in Gdansk, with representatives of the National Association of Cooperative and Savings Credit Unions (NACSCU), the national trade association for credit unions in Poland. Several credit union officials attended the WOCCU International Conference opening ceremonies, featuring Lech Walesa, former leader of the Solidarity movement and past president of Poland. Mike Mercer, GCUA President and CEO, spoke at one of the educational sessions during the conference about the value of the Georgia-Polish Partnership. (Standing left to right: Mike Mercer, President and CEO, and Dan Denning, VP/ Knowledge Development of the Affiliates; seated left to right: Arthur Arnold, CEO of the World Council of Credit Unions (WOCCU) and Gzregorz Bierecki, President of NACSCU.) 4 The Shared Credit Union Compliance Specialist Program was launched which allows credit unions to lease a portion of a compliance specialist. It is an affordable and effective way for credit unions to address the issue of compliance head-on. The Website and Marketing Compliance Guide was updated to better meet the needs of credit unions in advertising and electronic banking. Credit unions could download the entire guide or sections from the Affiliates website. The League continued to work on a joint compliance project with the Leagues of Michigan, Ohio, Florida and Texas to identify areas where leagues' technology infrastructure could be collaboratively developed. Areas included database management, website development, content enrichment and education/training enhancements. Once the Georgia Fair Lending Act was passed by the Georgia state legislature, compliance with the new law became a major concern. The League partnered with the Georgia Bankers Association on a GAFLA Compliance Toolkit and Workshop, which was designed to ease the compliance burden by including comprehensive compliance strategies, model forms and checklists. The League offered a diverse array of learning opportunities. Credit union staff members could attend local and regional workshops, statewide schools and conferences, conventions, distance learning programs, and Internet web casts - all tailored to meet the needs of large, medium or small credit unions. Through joint collaboration with the Georgia Credit Union League and eleven other Leagues, four Internet webcast training opportunities were offered in 2002. The webcasts were live and interactive, providing current information from national experts on subjects that are important to all credit unions. Credit union staff could stay in their offices and have more participate in the trainings at rates that were very affordable for them. In addition, the webcasts could be archived for future access up to a month following the broadcasts. League staff assisted several credit unions with planning sessions and development of various levels of business plans. Participation of consultants varied from credit union to credit union based upon the organization's needs - from goal-setting and action plans to strategic planning and identifying competitive opportunities. Planning encouraged credit unions to think ahead and face challenges before problems could occur. Consulting services helped credit unions develop marketing and business plans, identify competitive opportunities and establish goals. CONSULTATIVE SUPPORT SERVICES MARKETING SERVICES Marketing Services embraced a different approach in 2002. The department has positioned itself to be a partner with credit unions in achieving growth. While continuing to provide collateral material such as statement stuffers, newsletters and other marketing pieces, marketing services worked collaboratively with credit union officials to develop plans for growth. Marketing programs were uniquely designed for each credit union, whether they were seeking membership growth, improved profitability or enhanced member satisfaction. The staff supported credit unions in their efforts to achieve tangible returns on investments in marketing activities. HUMAN RESOURCES In 2002, the League's HR department offered a variety of human resource services to Georgia credit unions in addition to serving its own employees. Services included recruitment, development of job descriptions and salary ranges, preparation and placement of ads in publications that target candidates, and identifying candidates that met the selection criteria. Beginning in 2003, HR services will be delivered under the HRx brand name in conjunction with The Alliance for Credit Unions, a new joint venture with the Florida League. CU SUPPORT NET One of the League’s major efforts in 2002 was to assist credit unions as they embraced Internet and website technologies in order to improve convenience and achieve distribution economies. CU SupportNet is a group dedicated to this end. An affordable package was created to help smaller credit unions get their own websites up and running. Training was provided on compliance, content and design. Many of the credit unions now rely on CU Support Net for monthly maintenance. CU Match Up - a credit union search program - was launched in April. It is a user-friendly, web-based service that links potential members with credit unions in Georgia and other states that they may be eligible to join. Site users can search in English and in Spanish. More than 75% of affiliated credit unions in Georgia now participate in CU Match Up. In 2002, hits averaged a total of 319 searches per month. From these searches, hits were made to identified credit unions an average of 267 times per month. Being Present for Our Members… Georgia Power Northeast Credit Union in Athens serves more than 1500 members around the country, with a full-time staff of two people. Manager Lisa Thurmond realized the credit union needed to provide information and services to their members in a faster and more efficient way. So they worked with CU Support Net in setting up a website. Kristi Arrington, Director of Internet Products, and Neal Barbre, Web Publishing Production Specialist, helped her design the site and determine content. Once the website was up, CU Support Net continued its support with a monthly maintenance program. “We’re grateful for the Affiliates’ expertise - we were overwhelmed by all the possibilities,” said Thurmond. “They provided an affordable way to build a website.” Currently, the website offers information on loans and savings, but home banking should be added within a year. The credit union can access statistical data about website hits on a regular basis. “We’ve grown every month,” she said. Leigh Anderson, Loan Officer of Georgia Power Northeast FCU 5 G E O RG I A C R E D I T U N I O N L E AG U E Georgia Credit Union League, Inc. BALANCE SHEETS AND INCOME STATEMENTS FOR THE YEARS ENDED DECEMBER 31, 2002 AND 2001 (UNAUDITED). $ 3,076,396 $ 2,980,376 $ $ Liabilities and Equity Accounts Payable Accrued Expenses Other Liabilities Retained Earnings Total Liabilities and Equity 41,160 44,968 64,201 2,926,067 $ 3,076,396 72,413 42,512 13,092 2,852,359 $ 2,980,376 INCOME STATEMENTS Revenue Dues Education and Training Other Income $ 1,600,751 78,647 89,159 $ 1,492,122 87,282 125,576 Total Revenue $ 1,768,557 $ 1,704,980 $ $ Expenses Personnel Operations Administration 733,826 758,076 320,299 890,674 591,242 137,653 Total Expenses $ 1,812,201 $ 1,619,569 Operating Margin $ (43,644) $ 85,412 Equity in Subsidiary Earnings $ 132,890 $ (23,812) Combined Net Income $ 89,246 $ 61,600 Membership Dues Membership dues are recognized as income when earned in the applicable membership period. Income Taxes The League is exempt from federal income taxes under section 501(c)6 of the Internal Revenue Service Code. Georgia Credit Union Services and GCUL Acceptance Corporation are taxable corporations and account for income taxes in accordance with Statement of Financial Accounting Standards No. 109, which was adopted as of January 1, 1992. 2. Related Parties Each year, the League enters into a management contract with Georgia Credit Union Affiliates, Inc. and Georgia Credit Union Services. Under this contract, the League is provided with general management and administrative support services and the use of facilities and related equipment. The League, Georgia Central Credit Union and Cooperative Services, Inc. each have a one-third ownership interest in the Affiliates. Trisha Peacock, Treasurer Financial Highlights 400 300 200 100 0 Total Affiliated 6 20 02 20 01 20 00 Total Affiliated 19 95 19 90 2,000,000 1,500,000 1,000,000 500,000 0 GCUL Board Top(l. to r.): Jerry Johnson, Pat Conn, Joe Foster, and Rob Graybill Middle: Phyllis Cochran, Warren Butler Bottom: Greg Connor, Janet Davis, Phyllis Moore and Trish Peacock Not Pictured: Marshall Boutwell and Ed Collins TREASURER’S R E P O R T 20 02 Total Assets 1. Summary of Significant Accounting Policies Description of Operations Georgia Credit Union League, Inc. (The League) is a not-for-profit trade association comprised of state and federal credit unions located in Georgia. The purpose of the League is to promote the credit union movement within the state of Georgia. Georgia Credit Union Services, Inc., a wholly owned subsidiary of the League, is primarily in the business of furnishing various services and supplies to credit unions within the state of Georgia. GCUL Acceptance Corporation provides Georgia’s credit unions with lending support services owned 50% by the League and 50% by Cooperative Services, Inc. 20 01 2001 $ 1,275,277 10,093 1,566,113 103,927 24,966 19 90 2002 $ 1,262,533 5,650 1,687,391 100,000 20,822 20 00 NOTES TO GCUL'S FINANCIAL STATEMENTS Assets Cash Prepaid Expense Investments in Subsidiaries Investment in CU House, LLC Other Assets Being present for our member credit unions requires that the Georgia Credit Union League (the League) and subsidiary companies manage their financial affairs in a manner that protects member assets and allocates financial resources in accordance with member needs. It is my pleasure to report that the financial position and operating results for the year ended December 31, 2002 reflects these underlying fiscal principles. The League’s total assets as of year-end 2002 were $3,076,395 and it maintains a strong balance sheet with cash reserves of over $1.2 million and total retained capital of just under $3 million. The retained equity balance equates to just over 1.8 times the primary source of revenue collected during 2002 - member dues, and is 1.6 times annual operating expenses for 2002. Member credit union dues collections were slightly above budgeted expectations during 2002, evidence that the League continues to provide credit unions with a valuable source of advocacy and credit union development activities designed to promote, protect and grow the credit union movement within the state of Georgia. The League’s wholly owned subsidiary, Georgia Credit Union Services, Inc. also posted a profitable year. The two organizations combined for a net operating profit of $89,246. The December 31, 2001 financial statements of Georgia Credit Union League and subsidiaries were audited by the independent accounting firm of Mayer, Hoffman, McCann, PC of Atlanta, Georgia during 2002. The financial statements were certified to be in accordance with generally accepted accounting standards in all material respects. An audit of the 2002 financial statements was being conducted at the time this report was prepared. 19 95 BAL ANCE SHEETS 7 G E O RG I A C E N T R A L C R E D I T U N I O N The year 2002 marked a turning point in the history of Georgia Central, and is distinguished by many critical decisions made by the company and its Board of Directors. The first decision was daunting – the Board had to determine the very structure and overall strategic direction of the corporate. Our verdict: to be present for our members by moving forward as a stand-alone institution. The next step was to select a new President/CEO – one who would carry out the vision of a strong, independent corporate dedicated to member service and innovative development. That decision was a bit easier. We chose Greg Moore. CHAIR’S R E P O R T The year 2002 was one of rebuilding, both for our nation and for Georgia Central Credit Union. It was also my first year with the corporate, and I think you’ll agree that it was both busy and challenging for Georgia Central and its members. After consolidation talk ended late in 2001, the credit union community was waiting and watching for our next move. We responded by hiring new staff, adding products and offering exciting educational opportunities. That’s why, for us, the theme for this year’s Annual Meeting, “Being Present for Our Members,” is so appropriate. As the year unfolded, Georgia Central moved forward – modifying, altering, transforming, and just plain making improvements; all along the way, though, demonstrating that our ultimate purpose remains the same – enhancing the success of our member credit unions. It didn’t take long for Greg to prove himself as the right choice for Georgia’s credit unions; it was apparent from the other decisions he and his management team presented to us throughout the year. Within the first six months, the Board was called on to approve an exciting new Strategic Plan for 2003 as well as initiatives for new products and major ventures. The Board stands behind the strategic philosophy that corporate credit unions will be stronger if they work together instead of competing for business, and has voted to support groundbreaking cooperative efforts. Later in 2002, we had opportunities to vote to reward members for their support in two ways: the implementation of a new Relationship Pricing program and our first-ever Patronage Dividend. Meeting our members was very high on my list of priorities last year. Shortly after coming to Georgia Central I met many of you at the Annual Meeting. That’s when I knew moving here was the right decision for me, as the credit unions welcomed me with open arms, both personally and professionally. As I traveled around the state in ensuing months, I learned a lot about credit union issues and concerns – specifically how the economic environment was impacting their business and what Georgia Central could do to help. The Board is very ambitious about Georgia Central’s success as a corporate credit union, and I think I speak on behalf of every Director when I say that we could not be more pleased with the invigorated institution and its achievements over the past year. Most importantly, we are confident in our report that Georgia Central’s strategies for attaining success, whether old or new, will always focus on benefiting its member credit unions. With the unfavorable interest rate environment as a pervasive factor in 2002, member-owners turned to their corporate for advice and assistance with excess liquidity. Many credit unions, so accustomed to high loan-to-share ratios, weren’t sure how to maximize return on this new liquidity – and every credit union was eager to find the best rates. Fortunately, Georgia Central had the expertise within its Investment Services department to advise credit union staff about their options. In addition to one-onone consultation, the corporate hosted a high-level Economic Symposium, featuring regional and national economic experts, as well as Investment Roundtables throughout the state. PRESIDENT’S R E P O R T Sincerely, GCCU Chair We were able to help on the product side as well. Investments staff, committed to finding the best possible rates, became more creative in structuring investment options. During the year, we rolled out several new products and revamped others. A dedicated product development function was established in 2002 to ensure that Georgia Central brings optimum product opportunities to credit unions in every segment of our business. The Product Development department, working in conjunction with management throughout the organization, has already achieved greater efficiencies and has spearheaded our efforts to enhance service through cooperative ventures. You will hear a lot more this year about our pursuit of cooperative business opportunities with strategic partners. We’ve already taken strides down this path by leading the inception of a new, shared-ownership service that would include 24 of the existing 30 corporate credit unions, and by working with Southeast Corporate to develop a CUSO for shared data processing. These plans in particular emphasize our awareness that partnerships will be the key to progress, growth and overall success in the future. Accomplishing so many of our goals last year has positioned Georgia Central well for 2003, as we turn our attention to achieving the primary objectives defined by our Board of Directors and in the Strategic Plan. With our members’ support, Georgia Central will continue to improve products, evaluate opportunities to increase competitiveness, and maintain the level of service that has been our hallmark over the years. Thank you for making 2002 one of our most successful and rewarding years ever and for your continued support. Best regards, GCCU President/CEO Top (L-R): Greg Moore, Janet Davis, Gary Kyle, Mark Outler Bottom (L-R): Buck Levins, Lin Hodges, Charlotte Ayers, Rick Foley, Betsy Mercier, Charm McCall, Mike Mercer 8 9 G E O RG I A C E N T R A L C R E D I T U N I O N Georgia Central: The Year in Review Being Present for Our Members...structuring a skilled senior management team. The year 2002 was full of unprecedented challenges and unique opportunities for Georgia Central Credit Union. Whether it was a statewide tour to introduce our new CEO or rolling out new products, Georgia Central took every opportunity to demonstrate that we’re present for our members. We’ve made significant structural changes to our staff, created a new department, revamped investment offerings and introduced new products. With so much development underway, the year was fast-paced and energetic, but most of all, rewarding, as we responded to our members’ needs. Moving Forward. In order to build momentum after the decision to discontinue merger plans late in 2001, Georgia Central reorganized its staff. Changes within senior management included the promotion of Amy Fuller to Vice President/COO and Chuck Marsh to Assistant Vice President of Accounting and Credit Analysis. Also in the first half of the year, Cory Johnston was hired as the Assistant Vice President of Investment Services. The Operations area is now supervised by Angie Snow, who moved from Investments to become the Director of Operations, and five-year veteran employee Stephanie Jones was promoted to Director of Investment Sales. Other promotions within management included Tracy Moyer to Assistant Controller and Nakia Gaylord to Director of Administrative Services. Being Present for Our Members...developing new products and bringing them to market. Georgia Central expanded its Marketing/Business Development area this year to include a dedicated product development function. Dawn Sirras was hired as Director of Product Development. Her expertise enabled the corporate to launch a thorough due-diligence process for pass-through products and investigate independent offerings from a range of third-parties. In 2002 Georgia Central also began proactively seeking partnership opportunities with other corporates for product delivery. Late in the year, Dawn was promoted to Assistant Vice President, at which time she assumed management of the Information Technology department. The two areas integrate seamlessly because of the extensive overlap in technological expertise and project management. To assist with product development, Georgia Central established an External Product Council – a group of credit union representatives who meet quarterly to discuss potential new products and enhancements to the corporate’s existing product line. During the first meeting, council members discussed ways to improve current products and services. They ultimately settled on three recommendations for Georgia Central: an increase in the number of transfers per month for the Premier Account, a push back in cut-off times and an earlier posting of daily rate information. Georgia Central was able to implement all three recommendations within just days of the Product Council meeting - and that was just the beginning of our sweeping product enhancements. 10 Being Present for Our Members...working directly with our members to meet specific needs. Ensuring Member Success. During 2002, Georgia Central began operating under a new mission statement: “To enhance the success of member credit unions by offering high-quality, innovative, competitive products and services.” We changed our mission statement during a mid-year planning session, when the new senior management team got together for their first official strategic discussions. The group believed that the mission statement should reflect the renewed sense of purpose that was reinvigorating Georgia Central, and that it should communicate what the organization was striving to achieve as well as what was already accomplished. In addition to the new mission statement, management also set core business values to guide them in meeting the company’s goals – excellence, integrity, leadership and professionalism. Georgia Central’s new CEO, Greg Moore, recognized that even more important than internal planning was input from our member credit unions. He established a goal right away of meeting as many members as possible to find out what they wanted from their corporate credit union. Greg’s aspiration led to the Summer Investment Tour where he and Cory Johnston, AVP, Investment Services, hit the road to meet members and talk to them about investments. The roundtables proved to be so popular with members that we offered them again that fall. The face-to-face interaction allowed senior management to learn about members’ business and discover ways to better serve them. During the meetings, one of the things members asked for was a wider variety of investment products, and we responded quickly Delivering New Products. In 2002, new and restructured investment products were introduced to members, including Floating Rate Certificates, Fixed Callable Share Certificates, Step-up Share Certificates and an Amortizing Certificate Program (ACP). We also made changes to several of our existing investment tools to ensure member value in every rate environment. The popular Fed Funds Floater certificate was converted to a new type of share account. The changes were designed to make this investment vehicle even more convenient for credit unions to use. In addition, we enhanced the Compensating Balance Account by increasing the rate and tying it to the Advantage Account. Being Present for Our Members...delivering professional service. Being Present for Our Members... hitting the road to offer insight during uncertain economic times. Another important addition to the Investments Department in 2002 was the Corporate Brokerage Service. Credit unions nationwide hold 35 percent of their investment funds in Agency Securities, a demand that Georgia Central responded to by offering a credit union-network solution. Late last year, Georgia Central began offering marketable securities directly to its member credit unions through a unique program presented by Credit Union Investment Solutions, Inc. (ISI), a wholly owned subsidiary of U.S. Central. The Corporate Brokerage Service employs a licensed dual employee, Cory Johnston, who resides in-house at Georgia Central and can broker the sale of Agency and Treasury securities. In addition to new investment options, Georgia Central researched ancillary products to assist members in selecting vendors for services outside the corporate’s core competencies. Included in this group are MemberStreet, a line of bill-payment services designed to level the playing field for credit unions seeking to offer this option to their own members; and eBoardroom, which enables credit unions to save significant resources by distributing board materials and holding board discussions from remote locations. Being Present for Our Members...offering a dedicated investment team. 11 G E O RG I A C E N T R A L C R E D I T U N I O N Georgia Central also began looking for a replacement for the CCUN core system and Open Door user-interface, which will no longer be available beginning in 2005. Over the course of a year, a team of product development and information technology staff explored several alternatives. Ultimately, the team identified a solution that offers technological sophistication, enhanced functionality and a sound business opportunity. The recommended solution was presented to Georgia Central’s Board of Directors and they approved moving forward with the vendor, OSI, and with the formation of a joint partnership (CUSO) with other corporates early in 2003. As a result, members will enjoy numerous benefits, including greater efficiency and a better front-end interface. Being Present for Our Members... Giving members a voice through committed staff. Offering Financial Insight. In the midst of all the changes, Georgia Central continued to provide the caliber of educational opportunities that members have come to expect. The corporate’s first ever Networking and Security Seminar was held in April to provide smaller credit unions without dedicated IT staff a better understanding of networking issues, especially surrounding the critical matter of security. Georgia Central brought in expert speakers from Securadigm, as well as our own Director of Information Technology, Jeff Ashe. Program participants were so responsive that the session was offered again at the Annual Meeting and at the Georgia Credit Union Executive Society’s summer meeting. Georgia Central also offered the 2002 Economic Symposium last fall. This one-day event provided credit unions with information they needed about the future of the economy for strategic planning. As a result of the catastrophic events of September 11, 2001, the downturn in the stock market, and the rising levels of distrust for “big business,” credit unions were facing an unfamiliar dynamic for tackling strategic and budgetary planning. Through the expert commentary of Drs. Jeffrey Rosensweig and Don Ratajczak, nationally known authorities on international and local economics, Georgia Central was able to unravel some of the mystery surrounding future expectations for credit union executives. Being Present for Our Members...educating members on a range of issues that affect their business. Georgia Central provided additional education for members during the Summer Investment Tour. President/CEO, Greg Moore, and AVP of Investment Services, Cory Johnston, spoke on the economy, investing and maximizing return on excess liquidity during a series of ten roundtables held in various locations throughout Georgia. The lingering low interest rate environment left many executives uncertain as to how they should invest their credit union’s funds. By providing information on investment fundamentals and recommending specific alternatives, Georgia Central was able to support its members once again through education. The roundtables also proved to be a solid introduction to investment vehicles for new investors. Giving Back. After an outstanding year, despite the unfavorable interest rate environment that hampered the performance of the investment portfolio, Georgia Central was able to reward members with a Patronage Divided and the introduction of Relationship Pricing. In December, Georgia Central distributed a year-end patronage dividend to member credit unions which totaled $460,000. Realizing that credit unions have many options for financial services, the corporate awarded the dividend to show appreciation for its member relationships. In addition, Georgia Central developed Relationship Pricing to reward users of both fee-based and investment services by discounting their overall cost. Staff devoted a lot of time to planning this program in a way that ensures credit unions at every asset size will benefit. Being Present for Our Members...ensuring members receive the support they need. Georgia Central supports its members through indirect channels as well. Georgia Central is a longtime benefactor of the Georgia Credit Union Foundation. Support for this organization is ongoing, with a budgeted annual financial contribution of $12,000. At the beginning of this year, we took our charitable contributions to a new level by becoming a sponsor of the National Credit Union Foundation, and through donating $15,000 to the Georgia Credit Union League’s Credit Union Progress Fund. The purpose of this fund is to increase awareness of credit union issues among government officials, media and civic organizations. In addition, Georgia Central sponsors employee fundraising efforts and helps raise funds for CUPAC by sponsoring golf tournaments. We know our success depends on the strength of our member-owners, and we’re proud to support initiatives that positively impact them. Creating Value. Regardless of the many programs, products and processes we put into place to support member credit unions last year, Georgia Central is not a successful organization unless our members find value in their relationship with the company. Each year we attempt to measure whether or not Georgia Central creates value and meets credit union needs through the Annual Member Survey. 2002 was no exception. Survey respondents were given the opportunity to rank our performance in a variety of areas – level of satisfaction with organization, Open Door, web site/electronic communication, Investment Services and member contact. We’re proud to say that ratings increased from the previous year in almost every category. Members’ overall satisfaction ranked an average of 6.17 on a 1-7 scale. The survey results speak volumes about members’ perception of how Georgia Central performed in 2002 – much more so than a list of new products or even the financial statements. Member input, along with the feedback that our relationships generate from credit unions throughout the year, will enable Georgia Central to continue to be present for its members in 2003 and beyond. Being Present for Our Members...providing energetic leadership. 12 13 G E O RG I A C E N T R A L C R E D I T U N I O N Georgia Central Credit Union BALANCE SHEETS AND INCOME STATEMENTS FOR THE YEARS ENDED DECEMBER 31, 2002 AND 2001 (UNAUDITED). Assets Cash Equivalents Loans Investments Available for Sale U.S. Central Credit Union Other Central Liquidity Facility Shares Other Assets Total Assets Liabilities and Equity Notes Payable Other Liabilities Credit Union Deposits Capital Shares Retained Equity Total Liabilities and Equity 2002 $80,348,587 1,294,845 2001 $49,606,333 18,792,583 105,540,553 1,006,537,657 14,096,470 20,365,222 3,690,288 64,950,160 971,236,181 14,002,470 18,822,544 3,094,326 $1,231,873,622 $1,140,504,597 $22,034,280 80,555,182 1,047,897,499 51,777,963 29,608,698 $18,822,544 55,306,820 984,294,960 55,124,645 26,955,628 $1,231,873,622 $1,140,504,597 INCOME STATEMENTS Income Interest on Loans Interest Income Other Income $96,634 25,299,267 749,217 $529,065 43,969,915 702,538 Total Income $26,145,118 $45,201,518 Expenses Interest on Borrowed Funds Interest & Dividends on Members’ Accounts Personnel Shared Services Travel Office Expenses Professional Services Marketing/Promotion Other Expenses $419,533 $676,451 19,936,123 1,624,539 96,009 126,788 597,345 481,874 98,157 178,223 38,023,166 1,420,220 98,002 96,247 552,073 599,423 70,163 204,178 Total Expenses $23,558,591 $41,739,923 Net Income Before Reserve Transfer 2,586,527 3,461,595 Reserve Transfer 1,125,469 259,013 $1,461,058 $3,202,582 Net Income After Reserve Transfer 14 The economic environment for 2002 was a continuation of declining interest rates as a result of the Federal Reserve lowering Fed Funds rates to stimulate the economy. This was reflected in Georgia Central’s spread income, which declined from $5.799 million in 2001 to $5.040 million in 2002. As a percent of net average assets, the spread declined from 55 basis points in 2001 to 43 basis points in 2002. NOTES TO GCCU’S FINANCIAL STATEMENTS BAL ANCE SHEETS 1. Summary of Significant Accounting Policies Organization Georgia Central Credit Union (the Credit Union) serves as a central credit union for its members. Membership is limited to credit unions organized under the provisions of the Financial Institutions Code of Georgia and the Federal Credit Union Act, credit unions organized under the credit union laws of other states, and affiliated associations and corporations of these credit unions. Substantially all transactions, except banking transactions, are with other credit unions and related organizations, some of which are affiliates through common membership and directors. Transactions with members include the borrowing and lending of money and investing in various deposit instruments. Total assets continued to increase in 2002, but not at the rapid pace experienced in 2001. At the end of 2002, total assets were $1.232 billion compared to $1.141 billion at the end of 2001. This was a 8.01% increase. Total credit union deposits grew $63.6 million to $1.048 billion at December 31, 2002. $1,231,873,622 $1,140,504,597 $841,623,455 $750,571,463 $822,183,056 Income Taxes No provision has been made for income taxes in the accompanying financial statements because the Credit Union is exempt from federal and state income taxes under Section 501(C)(14) of the Internal Revenue Code and Section 48-7-25 of the Offical Code of Georgia Annotated, respectively. 2. Investments Investments in U.S. Central Credit Union are stated at cost. Investments classified as available for sale are carried at estimated market value, with unrealized gains and losses excluded from earnings and reported as a separate component of retained earnings. Estimated market value is determined using quoted market prices. 3. Related Parties Each year, the Credit Union enters into a management contract with the Georgia Credit Union Affiliates, Inc. and Georgia Credit Union Services. Under this contract, the Credit Union is provided with administrative support services and the use of facilities and related equipment. The Affiliates is a subsidiary of Cooperative Services, Inc. (33 1/3 percent), the League (33 1/3 percent) and the Credit Union (33 1/3 percent). On September 23, 1988, the board of directors approved a $125,000 investment which, at the time, represented oneseventh ownership in Cooperative Services, Inc., a processing center used initially by Georgia credit unions. TREASURER’S R E P O R T Retained Earnings 35,000,000 Due to the growth in assets, the primary capital ratio declined from 3.78% at the beginning of the year to 3.69% at year end. When the ratio drops below 4.00%, Federal regulations require that a corporate credit union transfer undivided earnings to reserves. The total reserve transfer for Georgia Central in 2002 was $1.127 million. Total retained earnings grew $2.653 million to $29.6 million at year end 2002. 29,608,698 30,000,000 26,955,628 23,343,281 25,000,000 19,247,790 20,000,000 16,349,667 15,000,000 10,000,000 5,000,000 1998 1999 2000 2001 2002 Net Income Before Reserve Transfer and Net Interest Income 6,000,000 5,000,000 Net income before reserve transfer declined $875 thousand to $2.587 million in 2002. This was due to a decline in spread income of $759 thousand, an increase in operating expenses of $163 thousand, but was offset by an increase of $47 thousand in fees and other income. 4,000,000 3,000,000 2,000,000 1,000,000 0 1998 1999 Net Income Before Reserve Transfers 2000 2001 2002 Net Interest Income $38,247,117 $13,530,846 $38,675,493 $13,530,846 $38,946,514 $13,530,846 $29,608,698 $26,955,628 $23,343,281 $46,126,623 $19,274,790 $46,131,840 $16,349,667 15 C O O P E R A T I V E S E RV I C E S , I N C . CHAIR’S R E P O R T CUSOs (credit union service organizations) are getting much more attention these days in the credit union press. CSI is one of the most successful CUSOs in the country, having provided over a decade’s service to the 60 owners and additional 109 customers in the Georgia credit union community. The fundamental role for CSI is to obtain leverage in supporting the transaction activities of Georgia credit unions. Key areas of focus include payments services, network/EFT programs and shared distribution systems. CSI operated profitably again in 2002, boosting book value per share to $1.68. I am pleased to report that CSI made major strides in converting its payments infrastructure from being based on paper documents and magnetic ink to digitized images and Internet retrieval capabilities. The payments world is moving rapidly in this direction. You will be proud to learn that CSI has partnered with credit unions in the Carolinas to invest in imaging technologies. A new organization called CU Images was born in 2002 to bring our people and systems together. This will save money and enhance capabilities. In another area, we can report that the proliferation of shared branch locations continues across the country. Our shared branch subsidiary, SWIRL, operated profitably last year and new outlet locations came on stream. You can be proud of our staff and their accomplishments in 2002. CSI is well positioned to assist credit unions for many years to come. We are finally witnessing the long anticipated decline of the paper check as a means of payment at the consumer level. Same account check writing has begun to fall off. Even with new account acquisition, total item count declined at CSI in 2002. Debit cards, bill payment and truncation at retail outlets are combining to reduce volume at CSI’s reader-sorters. We have reacted by moving our attention to the capture, storage and retrieval of digitized images. In time, it will be these images that are settled between institutions. The paper will be destroyed early in the process. For us, the transition started by making digitized check copies available to credit union employees using browser technology. The next step involved making these images directly available to members, which dramatically reduced operational workload and improved convenience for members. More recently, we have started offering digitized member statements…a further expense reduction for credit unions. Additional products using digital technologies are being explored. EFT volumes continue to grow in CSI’s ATM, debit and credit programs. The fastest growing are the debit card services. We are watching the national legal battle brewing between retailers and VISA-Mastercard over who controls the transaction flow at the point of purchase. In the meantime, we expect continued growth in credit union programs. The network of Georgia shared branch outlets now consists of 54 facilities located throughout the state. Nationwide there are 968 locations available to participating credit union members. We performed 1.75 million transactions in Georgia during 2002. I am very proud of the CSI staff and look forward to serving Georgia credit unions with new innovative services in the future. CSI and the South Carolina League’s service corporation, Credit Union Marketing Services (CUMS)*, formed a new jointly-owned company in March - Credit Union Images, LLC (CU Images). CU Images was formed for the purpose of providing electronic services via the Internet to PCSI and CSI credit unions. CU Images offers share draft image retrieval and electronic statements over the Internet. Share draft images can be accessed by credit union staff directly over the Internet and through a credit union’s home banking system by members. Eighty-five credit unions now use the Internet to look up copies of member share drafts. By the end of 2002, eleven CSI credit unions were making images available to their members through home banking. A recent improvement in check image retrieval is same-day availability of images. Credit unions can look up images immediately after their share draft files are received from CSI for posting. Members can also retrieve images right after their share drafts have been posted. Electronic statements became available to credit union members directly from CSI or through the credit union’s home banking system. Members can receive their statements via an encrypted file that is sent to their email address or they can come to CSI’s web site and retrieve them. Eighteen months of eStatements will be available to the members. Credit union members can now receive CDs - Check Image CDs containing images of all their share drafts cleared in a calendar year. They can search for images by check number, dollar amount or date including date ranges. Twelve hundred member CDs were sent out for 2002. Credit unions began sending their over-the-counter checks to CSI to be imaged and made available on CD or the Internet. This is particularly valuable to credit unions that allow members to look up their own share draft images through home banking. Any share drafts deposited at the credit union would not be available for image retrieval if they were not sent to CSI for imaging. Check printing rebates from Deluxe and Harland continue to provide credit unions with more than $2.4 million a year in revenue that is used to offset check processing costs. One hundred Georgia credit unions use ACH support services from CSI. These services include receipt, origination and other support of ACH services. This makes it easier for credit unions to provide ACH services for their members. Sincerely, * CUMS has since changed its name to Palmetto Cooperative Services, Inc. (PCSI). Respectfully submitted, Ed Collins CSI Chair MANAGEMENT R E P O R T Ralph Jones Executive Vice-President 16 PAYMENTS SERVICES Being Present for Our Members… Financial Institution Data Match services were developed to assist credit unions with compliance in child support enforcement regulations. These file comparison services made it natural for CSI to expand in support of OFAC. OFAC – the Office of Foreign Assets Control - is a division of the U.S. Treasury Department that administers and enforces economic and trade sanctions against targeted foreign countries and their agents, terrorism sponsoring agencies and organizations, and international narcotics traffickers based on U.S. foreign policy and national security objectives. All financial institutions, including credit unions, are required to block or "freeze" property and payment of any funds transfers or transactions involving blocked countries or individuals, and to report the "blocks" within 10 days of occurrence. CSI began offering a matching service that will allow credit unions to comply with the OFAC requirements in 2002. CSI can access the master list of the SDN/Blocked Persons from the OFAC Web page and compare it with the records of participating credit unions. Another spin-off benefit has been CSI’s ability to assist many credit unions with CUNA’s Project Zip Code. Each of these programs has made compliance/participation easier for Georgia’s credit unions. (Standing left to right: Jerry Keenan, Sr. VP/Payments and Betty Prewett, VP/Check Processing; seated: Lynn Baker, computer operator.) 17 C O O P E R A T I V E S E RV I C E S , I N C . EFT SUPPORT SERVICES Being Present for Our Members… After being with one card processor for more than 25 years, Associated Credit Union converted to another credit card processor. It was a major task for the credit union that required a lot of detail and attention. Prior to the conversion, Maureen Bock, director of Card Services and her staff worked with Executive Vice President Greg Connor of Associated CU to analyze the credit union’s needs for card processing and potential vendors. CSI experienced continued growth in EFT support services. Working with a network of business partners, credit unions were assisted in their efforts to identify business products and services for their members at affordable rates. Training workshops were sponsored for credit unions to keep them informed of new programs and opportunities from business partners. Credit card services had an exceptional year in setting up new credit and debit card programs for credit unions. Staff assisted six credit unions in the set-up and launch of debit programs and three credit unions with credit card programs. Prior to setting up the programs, credit unions were assisted in setting up financial models, completing necessary paperwork and providing training. Program launches were often supported with customized marketing materials developed by Marketing Services. CSI partnered with the Illinois Credit Union League Service Corporation to make EZ Launch available to Georgia's credit unions. The program helps those credit unions interested in selling their credit card portfolios and in setting up new credit card programs. A program that is ideal for credit unions that do not currently offer credit cards, EZ Launch maintains the program once it is started. SHARED DISTRIBUTION Shared branching continued to grow throughout Georgia in 2002. In Georgia, outlet locations now out perform stand-alone-centers. There are more than 50 outlets and four service centers in Georgia. Georgia credit unions operate an additional five outlets in other states. Transaction volume for shared branching continued its steady, strong growth, increasing more than 8% over 2001. More than 2.4 million billable transactions were conducted. Georgia ranks fourth in transaction volume nationwide. CSI added images of checks deposited at shared service centers to its product line in 2002. Credit unions can look at images of checks deposited by their members at SWIRL-owned service centers to help reduce risk and fraud. Before, credit unions had to request copies of suspicious items from the service centers. Augusta Metro Federal Credit Union became the first Augusta credit union to join the nationwide credit union shared branching network offered by CSI. Ultimately, Associated chose a new vendor that offered more options and better pricing. Before, during and after the conversion, Bock worked with the credit union’s staff to help them through the process and the documentation. Following the conversion, Bock was still at the credit union to assist staff members with follow-up training. Having the Affiliates serve as a liaison between the credit union and the new card processing company helped to make the conversion a much smoother process for Associated Credit Union. (Standing left to right: Zana Bramlett, ACU Accounting Supervisor; Lin Hodges, ACU Executive VP; and Betsy Lynn, ACU VP/Accounting; seated left to right: Lynn Reeves, GCUL Supervisor of Credit Cards; Greg Connor, ACU Executive VP; Cathy Corley, ACU’s VISA Center Manager; and Maureen Bock, GCUL Director of Card Services.) 18 CSI Board Top (l. to r.): Marshall Boutwell, Buck Levins, Greg Moore Middle: George Clarke Bottom: Jimmy Huff, Joe Williams, Sherry Thomas, Linda Finch, Warren Butler, and Billy Gibson Not Pictured: Ed Collins, Don DeCinque, Jerry Maughon and Claude Garrett. 19 C O O P E R A T I V E S E RV I C E S , I N C . Cooperative Services, Inc. BALANCE SHEETS AND INCOME STATEMENTS FOR THE YEARS ENDED DECEMBER 31, 2002 AND 2001 (UNAUDITED). NOTES TO CSI'S FINANCIAL STATEMENTS BAL ANCE SHEETS Assets Cash Accounts Receivable Prepaid Expenses Furniture & Equipment Investments in Subsidiaries Accrued Income Other Assets 2002 $ 1,137,767 73,274 196,105 303,252 1,602,752 980,820 12,313 2001 $ 2,553,331 92,281 45,321 715,747 1,000,679 1,286,217 75,242 Total Assets $ 4,306,283 $ 5,768,818 $ 344,582 684,822 370,763 5,494 2,060,269 (385,560) 122,527 1,103,386 $ 1,348,823 1,282,428 531,466 13,787 2,060,269 (385,560) 122,527 795,078 $ 4,306,283 $ 5,768,818 Liabilities and Equity Accounts Payable Accrued Expenses Notes Payable Deferred Income Common Stock Treasury Stock Additional Paid-In Capital Retained Earnings Total Liabilities and Equity INCOME STATEMENTS Revenue Payment Systems Shared Distribution Systems Interest Income $ 3,371,102 1,026,583 10,547 $ 3,539,716 928,679 32,518 Total Revenue $ 4,408,232 $ 4,500,913 Expenses Personnel Operations General Administration $ 1,909,672 1,955,980 194,305 $ 2,367,407 1,762,859 178,664 Total Expenses $ 4,059,957 $ 4,308,930 Income from Operations $ $ Equity in Subsidiaries Taxes Net Income 20 348,275 1,572 (75,000) $ 274,847 191,983 67,949 ( 116,001) $ 143,931 1. Summary of Significant Accounting Policies Description of Operations Cooperative Services, Inc. (the Company) was formed on December 15, 1988, and began offering services to credit unions throughout the state of Georgia in July, 1989. The Company is owned by 60 credit unions doing business in Georgia and Georgia Central Credit Union. The Company performs check processing and other services for various Georgia credit unions, including its owners. Fixed Assets and Depreciation Furniture, equipment and computer software are stated at cost. Depreciation and amortization are computed using the double declining balance method for furniture and equipment and the straight-line method for computer software over the estimated useful lives of the assets. Income Taxes Income taxes are accounted for in accordance with Statement of Financial Accounting Standards No. 109, which was adopted as of January 1, 1992. 2. Related Parties Each year, the Company enters into a management contract with Georgia Credit Union Affiliates and Georgia Credit Union Services, Inc. Under this contract, the Company is provided with general management and administrative support services and the use of related equipment. The League, Georgia Central Credit Union and Cooperative Services, Inc. each have a one-third ownership interest in the Affiliates. 3. Investment in Subsidiaries The Company maintains ownership interest in the following companies as of December 31, 2002: GCUL Acceptance Corp. - 50% CU Images, LLC - 50% Georgia Credit Union Affiliates - 33% SWIRL, LLC - 31% Credit Union Service Corp. - <20% The past year proved to be another challenging, but successful year financially for Cooperative Services, Inc. (CSI). Credit union check clearing volumes - the core processing activity performed by CSI - declined for the first time since the company’s inception. In response to this trend, CSI has positioned itself for future growth in electronic payment system processing activities, including Internet delivery of member account statements and storage and retrieval of check images. CSI effected an investment in a new company called CU Images, LLC in order to enhance service delivery to credit unions in this area. CU Images, LLC is a jointly owned company with the South Carolina Credit Union League services corporation. TREASURER’S R E P O R T CSI ended the year with total assets of just over $4.3 million. From a liquidity standpoint, financial trends appear to be solid, with a current ratio of 1.99 to 1 and positive working capital of almost $1.2 million. These two ratios are an indication that CSI has the liquidity necessary to meet debt obligations that will come due during 2003. CSI realized total revenues during 2002 of just over $4.4 million, while managing expenses to just under $4.1 million, resulting in a net operating margin of $348,275. CSI maintains equity investments in Georgia Credit Union Affiliates, GCUL Acceptance Corp., Swirl, LLC and CU Images, LLC. CSI recognized net income for the year of $274,847. The December 31, 2001 financial statements were audited by the Atlanta, Georgia independent accounting firm of Mayer, Hoffman McCann, PC. The firm issued an opinion that the financial statements were in accordance with generally accepted accounting standards in all material respects. In addition, the data processing system controls and procedures were examined by the Georgia Department of Banking and Finance. Linda Finch, Treasurer Financial Highlights 4. Capital Stock The Company’s authorized, issued and outstanding shares of capital stock are as follows: Class A voting common stock Par Value: $1.00 Authorized: 10,000,000 shares Issued and Outstanding: 1,316,318 Class B non-voting common stock Par Value: $1.00 Authorized: 20,000,000 shares Issued and Outstanding: 28,598 Class C voting common stock Par Value: $1.00 Authorized: 10,000,000 shares Issued and Outstanding: 715,353 21 Combined Credit Union Financial Statement Combined Credit Union Financial Statement FOR THE YEAR ENDED DECEMBER 31, 2002 ASSETS FOR THE YEAR ENDED DECEMBER 31, 2002 2002 Assets Change From 2001 Percent of Assets 2001 Assets Cash Cash on Hand Cash on Deposit $127,758,672 $1,419,994,282 N/A N/A 1.18% 13.09% $112,438,884 $1,364,066,857 TOTAL CASH $1,547,752,954 4.83% 14.27% $1,476,505,741 STATEMENT OF INCOME AND EXPENSE Dollars of Assets Income From Assets Interest On Loans Income From Investments $458,756,815 132,534,545 TOTAL INCOME FROM ASSETS $591,291,360 Cost of Funds Dividend On Shares Interest On Deposits Interest On Borrowed Money 193,895,907 37,140,287 1,037,881 Change From 2001 Percent of Assets -0.94% 5.45% Loans 4.68% 3.74% 2.66% -0.50% 552,605,831 412,539,200 302,983,249 (46,241,727) TOTAL LOANS, NET Loans Held for Sale $5,651,427,132 $25,149,192 -0.12% N/A 52.09% 0.23% $5,658,045,781 0 Investments Federal Agency Securities Commercial Banks, Savings & Loans and Mutual Savings Banks Credit Unions Corporate Central Credit Union Other Investments US Government Obligations Mutual Funds and Common Trust Investments $1,963,208,528 502,735,032 11,367,354 692,612,364 31,699,070 5,386,400 6,062,733 39.93% 19.90% -96.56% 182.88% 2.34% -53.33% -19.89% 18.10% 4.63% 0.10% 6.38% 0.29% 0.05% 0.06% $1,403,039,268 419,297,061 330,691,631 244,847,385 30,975,336 11,541,444 7,567,747 TOTAL INVESTMENTS, NET $3,213,071,481 31.26% 29.62% $2,447,959,872 177,696,862 83,636,253 113,741,319 36,549,427 82.76% 13.76% 5.64% -0.16% 1.64% 0.77% 1.05% 0.34% 97,230,394 73,521,544 107,669,308 36,608,933 $10,849,024,620 9.61% 99.77% $9,897,541,573 2.14% Spread Income $359,217,285 0.10% 3.31% Operating Expenses Less Fee Income $314,238,594 112,988,115 0.04% -0.01% 2.90% 1.04% Net Operating Expenses $201,250,479 0.03% 1.86% $42,558,394 -0.05% 0.39% $115,408,412 0.08% 1.06% $159,839 (120,403) 1,001,823 -0.12% 0.00% 0.00% 0.00% 0.00% 0.01% $1,041,259 -0.12% 0.01% $116,449,671 -0.04% 1.07% $16,012,715 0.04% 0.15% $100,436,956 0.01% 0.93% Provision For Loan Losses TOTAL EXTRAORDINARY ITEMS Retained Income Net Reserve Transfer RETURN ON ASSETS Credit UnionsDemographics Offering Various Accounts Miscellaneous - Accounts 250 200 150 100 50 0 LIABILITIES & EQUITY Accounts Payable & Other Liabilities Accrued Dividends Payable Promissory Notes TOTAL LIABILITIES $88,254,790 7,180,731 2,018,992 9.73% -46.24% -42.29% 0.81% 0.07% 0.02% $80,427,523 13,357,259 3,498,223 $97,454,513 0.18% 0.90% $97,283,005 $5,306,480,937 13.99% 48.91% $4,655,317,496 Shares & Deposits Regular Shares Tax Deferred Accounts IRA/KEOGH & Retirement Accounts 10.07% 7.50% 739,526,095 Market Sensitive Accounts Share Certificates Money Market Accounts 1,491,003,764 540,294,441 -7.66% 32.70% 13.74% 4.98% 1,614,761,926 407,146,678 Transaction Accounts Share Drafts 1,127,866,054 6.59% 10.40% 1,058,109,696 TOTAL SHARES & DEPOSITS Equity Regular Reserves Other Reserves Accumulated Unrealized Gains (Losses) on Investments Undivided Earnings 22 ew N 814,000,119 Other Other Member Shares Non-Member Deposits TOTAL EQUITY TOTAL LIABILITIES & EQUITY Total 119,493,378 9,863,666 26.90% -27.42% 1.10% 0.09% 94,165,662 13,589,552 $9,409,002,359 9.63% 86.73% $8,582,617,105 $303,119,108 6,588,672 16,001,268 1,016,858,700 3.84% -4.54% 131.65% 11.51% 2.79% 0.06% 0.15% 9.37% $291,910,232 6,901,810 6,907,601 911,921,820 $1,342,567,748 10.26% 12.38% $1,217,641,463 $10,849,024,620 9.61% 100.00% $9,897,541,573 to Au s an Lo Au to TOTAL ASSETS Extraordinary Items Gain On Investments Loss On Disposition Of Assets Other Non-Operating Income U se d Other Assets Other Assets Share Insurance Capitalization Deposit Land and Building Other Fixed Assets Operating Income M ar ke tA cc ou nt s -8.21% -1.60% -4.68% 16.78% 1.04% M on ey 507,242,571 405,934,992 288,809,474 (53,999,855) $232,074,075 C er tif ica te s 1,385,110,247 555,263,736 TOTAL COST OF FUNDS D ra ft Ac co un ts 13.80% 5.27% $1,391,069,706 1,093,540,734 11,174,805 Sh ar e 8.13% 2.94% 13.20% 9.15% 0.08% Bu sin es sL oa ns Other Loans Unsecured Loans Credit Card Loans Other Loans Allowance for Loan Losses 1,497,695,672 571,585,808 2.98% -9.21% -20.33% C re di tC ar ds Real Estate-Secured Loans First Mortgage Real Estate Loans Other Real Estate Loans $1,432,457,221 992,798,168 8,903,081 Lo an s Auto-Secured Loans Used Auto Loans New Auto Loans Leases Miscellaneous Demographics Percent Percent of Credit Unions Offering Various Accounts 100% 80% 60% 40% 20% 0% w Ne Percent s an Lo to u A s an Lo to u A ed Us ds ar it C ed r C ts ns un oa co sL Ac es t n af si Dr Bu e ar h S ts un co Ac t ke ar yM e on M es at fic rti e C 23 Credit Union Statistics — Chapter Data Credit Union Statistics — Chapter Data FOR THE YEAR ENDED DECEMBER 31, 2002 FOR THE YEAR ENDED DECEMBER 31, 2002 Augusta Stacy Tallent President Number of Credit Unions Coosa Valley Leah Broadaway President Middle Georgia Roy Bibb President Northeast Georgia Bob McCartney President District 1 Greater Atlanta Joe Beckner President District 2 Chattahoochee Valley Doug Putnam President Coastal Empire Don Hill President South Georgia Janie Sheffield President Southeast Georgia Ivalene Miles President Southwest Georgia Ted Simpson President District 3 All Credit Unions 11 16 21 22 70 77 77 12 18 13 11 11 65 212 68,092 51,388 175,194 45,453 340,127 1,097,993 1,097,993 97,410 58,312 32,577 53,993 43,441 285,733 1,723,853 Assets ($ million) Percent of Total Assets 249 2.3% 228 2.1% 857 7.9% 178 1.6% 1,513 13.9% 8,131 74.9% 8,131 74.9% 356 3.3% 249 2.3% 157 1.4% 309 2.9% 135 1.2% 1,205 11.1% 10,849 100.0% Loans ($ million) Percent of Total Loans 151 2.6% 135 2.4% 465 8.1% 110 1.9% 860 15.1% 4,109 72.0% 4,109 72.0% 208 3.6% 159 2.8% 87 1.5% 205 3.6% 77 1.3% 736 12.9% 5,705 100.0% Shares ($ million) Percent of Total Shares 214 2.3% 199 2.1% 742 7.9% 151 1.6% 1,305 13.9% 7,053 75.0% 7,053 75.0% 307 3.3% 214 2.3% 138 1.5% 267 2.8% 116 1.2% 1,041 11.1% 9,399 100.0% Net Worth ($ million) Percent of Total Ret. Capital 30 2.3% 28 2.1% 105 7.9% 26 1.9% 189 14.2% 987 74.4% 987 74.4% 47 3.5% 31 2.3% 18 1.3% 38 2.9% 18 1.3% 151 11.4% 1,327 100.0% Employees Percent of Total Employees Percent of Total Members 177.0 4.8% 3.9% 119.5 3.2% 3.0% 431.5 11.7% 10.2% 95.0 2.6% 2.6% 823.0 22.3% 19.7% 2,140.5 57.9% 63.7% 2,140.5 57.9% 63.7% 192.0 5.2% 5.7% 176.0 4.8% 3.4% 89.5 2.4% 1.9% 172.0 4.7% 3.1% 102.5 2.8% 2.5% 732.0 19.8% 16.6% 3,695.5 100.0% 100.0% Average Assets ($ million) Average Assets per Member Annual Asset Growth 23 $3,663 8.8% 14 $4,446 5.0% 41 $4,892 14.4% 8 $3,917 3.2% 22 $4,449 10.6% 106 $7,405 10.1% 106 $7,405 10.1% 30 $3,652 8.4% 14 $4,265 3.5% 12 $4,812 8.9% 28 $5,728 3.5% 12 $3,100 0.3% 19 $4,218 5.2% 51 $6,293 -41.8% Average Loan per Member Loan to Asset Loan to Share Annual Loan Growth 2,211 60.4% 70.5% 5.4% 2,636 59.3% 68.2% -5.5% 2,652 54.2% 62.6% 1.4% 2,414 61.6% 72.6% -3.0% 2,529 56.9% 65.9% 0.3% 3,742 50.5% 58.3% 0.0% 3,742 50.5% 58.3% 0.0% 2,132 58.4% 67.7% 4.4% 2,735 64.1% 74.4% -0.5% 2,673 55.6% 63.2% 2.4% 3,795 66.3% 76.8% -5.2% 1,767 57.0% 66.3% 0.9% 2,576 61.1% 70.7% -0.1% 3,310 52.6% 60.7% -46.5% Average Share per Member Share to Asset 3,137 85.6% 3,863 86.9% 4,236 86.6% 3,325 84.9% 3,838 86.3% 6,423 86.7% 6,423 86.7% 3,148 86.2% 3,675 86.2% 4,230 87.9% 4,938 86.2% 2,662 85.9% 3,644 86.4% 5,452 86.6% Retained Capital to Asset Annual Ret. Capital Growth 12.0% 1.2% 12.2% 2.9% 12.3% 4.7% 14.5% 3.0% 12.5% 3.6% 12.1% 6.5% 12.1% 6.5% 13.1% 9.3% 12.5% -2.9% 11.3% 2.3% 12.3% 0.5% 13.1% 0.1% 12.5% 2.5% 12.2% -43.9% 385 430 406 478 413 513 513 507 331 364 314 424 390 466 108 0.2% -782 -1.5% 8,930 5.4% 267 0.6% 8,523 2.6% 13,121 1.2% 13,121 1.2% 2,417 2.5% 570 1.0% 1,433 4.6% -1,206 -2.2% 463 1.1% 3,677 1.3% 25,321 1.5% 7,384 4,111 926 1,084,872 328 199 43 94,993 144 85 17 31,144 299 216 38 55,199 Members Members to Employees Total Membership Growth Percent of Membership Growth 2001 STATISTICS Assets ($ million) Loans ($ million) Retained Capital ($ million) Members 24 229 143 30 67,984 218 143 27 52,170 749 458 100 166,264 173 113 25 45,186 1,369 857 182 331,604 7,384 4,111 926 1,084,872 240 160 32 57,742 134 76 18 42,978 1,145 736 148 282,056 9,898 5,704 1,256 1,698,532 25 Credit Union Statistics — By Individual Credit Union Credit Union Statistics — By Individual Credit Union FOR THE YEAR ENDED DECEMBER 31, 2002 CREDIT UNION* FOR THE YEAR ENDED DECEMBER 31, 2002 MEMBERSHIP Members Rank by assets All dollar amounts in thousands ($000) 26 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 Delta Employees CU Atlanta Postal CU Georgia Telco CU Associated CU Robins FCU Lockheed Georgia Employees' FCU Georgia FCU TIC FCU CDC FCU Powerco FCU The Southern FCU State Employees CU MACO Educators FCU Glynn Teachers FCU AFLAC FCU The Coca-Cola Company Family FCU State Farm Southern FCU Emory FCU Coosa Valley FCU MidSouth FCU Excel FCU Georgia Heritage FCU Pinnacle CU United 1st FCU Gwinnett FCU Tara CU Southeastern FCU GEMC FCU Fulton Teachers’ CU Fort Stewart Georgia FCU Georgia Power FCU C-MAR FCU Doco School Employees’ FCU Mutual Savings CU CSRA FCU Augusta Metro FCU NorthWest Georgia CU Augusta VAH FCU GPC Credit Association Petroleum Associates FCU GP Brunswick Emp. FCU Rich's Emp. CU MEA FCU Circle 10 FCU Health Center CU Southern Pine CU Atlanta City Employees' FCU Coats FCU Phenix FCU Altamaha FCU Georgia Power Northwest FCU Fort Gordon FCU CORE CU B.O.N.D. Community FCU Sea Island Employees' CU Members Alliance FCU Georgia DOT CU Hallco Community FCU Atlanta Kemba FCU Annual Growth ASSETS Amount Percent Change ($000) 174,088 91,381 89,345 147,496 122,886 82,826 69,299 58,238 15,865 19,625 22,123 21,341 23,371 12,561 11,314 10,604 6,279 19,376 14,329 24,797 17,173 9,452 14,572 16,582 13,800 10,884 15,654 10,731 9,329 19,152 9,741 13,264 18,410 6,816 12,825 11,172 13,483 9,093 7,554 6,338 3,343 7,409 4,251 8,438 8,998 2,071 10,975 4,572 14,844 6,661 7,702 9,677 6,547 4,156 2,952 7,766 6,504 9,258 14,021 5,292 1,063 2,970 1,548 7,333 (8,916) 2,534 2,889 1,185 568 (1,015) (793) 180 (1,640) 1,304 1,002 55 652 (954) 1,492 (1,040) 222 163 735 1,149 840 856 12 571 898 258 797 765 292 206 (628) (711) 449 (353) (65) (361) 345 135 9 358 48 531 (208) 547 78 459 (222) (66) 143 222 (218) 45 271 644 2,300,104 1,330,898 929,954 685,828 685,479 501,141 289,219 162,808 153,148 152,139 125,943 125,499 104,965 98,629 90,037 89,167 86,998 84,733 84,694 82,846 70,491 70,112 67,281 62,943 60,898 60,188 56,587 53,210 51,449 51,224 50,528 50,020 48,603 47,970 46,948 46,503 46,502 41,911 39,259 38,276 37,848 35,480 35,411 35,072 34,574 33,840 33,547 32,832 32,451 32,327 31,818 31,508 31,014 30,213 29,878 28,425 26,060 25,425 23,848 11.95% 12.99% 8.36% 9.42% 16.41% 7.91% 8.70% -1.04% 11.75% 10.78% 8.40% 9.98% 7.40% 5.40% 34.68% 5.13% 22.29% 12.90% 8.81% 9.73% 0.21% -3.39% 6.46% 6.38% 21.30% 15.79% 16.23% 8.56% 21.90% 8.28% -3.18% 3.94% 0.23% 6.50% 14.91% 3.72% 4.72% 4.63% 5.60% -1.86% -9.38% 5.69% 13.20% 1.50% 14.98% 5.81% 7.58% -2.85% 2.52% 4.82% -0.70% 9.37% -2.62% 7.02% 20.06% 1.10% 3.15% -11.89% 5.57% LOANS New & Used Auto ($000) 286,221 194,225 164,453 179,813 174,927 165,250 68,104 52,321 22,678 26,224 30,690 34,530 29,150 26,069 15,634 25,209 24,509 30,844 19,389 29,442 14,694 10,971 16,959 26,051 21,882 14,352 19,664 13,166 18,063 13,473 16,208 14,812 12,124 15,146 19,311 12,933 9,903 10,007 9,987 14,119 5,442 9,079 12,692 9,890 14,931 5,437 13,891 6,305 10,589 6,360 9,981 6,465 7,726 2,167 1,374 6,074 8,237 9,603 8,729 Real Estate Secured ($000) 668,480 168,029 89,089 133,108 117,438 118,031 59,174 16,899 46,901 50,803 17,952 15,305 23,804 34,837 0 25,430 0 12,841 25,827 21,870 21,649 23,703 5,513 13,246 16,616 0 9,641 9,979 9,310 6,967 12,817 21,264 3,989 10,190 9,108 10,384 6,930 9,475 6,631 1,091 6,839 3,359 8,394 2,042 7,559 4,147 2,577 8,830 1,280 5,642 2,667 5,344 10,973 17,851 20,309 351 1,882 2,180 235 Total ($000) 1,239,166 459,656 329,402 354,354 353,488 354,778 164,703 97,587 74,161 84,809 64,211 60,279 74,536 69,664 50,362 64,914 39,199 52,083 54,408 60,323 44,351 45,221 32,831 48,616 42,629 20,355 35,126 29,305 32,723 29,642 37,433 41,852 24,134 31,566 33,608 27,601 22,944 24,777 30,441 16,661 14,445 15,465 26,080 15,904 25,553 11,243 19,786 18,996 20,248 15,999 18,185 14,612 24,760 22,121 23,846 9,547 14,608 15,385 10,845 SAVINGS Loans to Assets (%) 53.9% 34.5% 35.4% 51.7% 51.6% 70.8% 56.9% 59.9% 48.4% 55.7% 51.0% 48.0% 71.0% 70.6% 55.9% 72.8% 45.1% 61.5% 64.2% 72.8% 62.9% 64.5% 48.8% 77.2% 70.0% 33.8% 62.1% 55.1% 63.6% 57.9% 74.1% 83.7% 49.7% 65.8% 71.6% 59.4% 49.3% 59.1% 77.5% 43.5% 38.2% 43.6% 73.6% 45.3% 73.9% 33.2% 59.0% 57.9% 62.4% 49.5% 57.2% 46.4% 79.8% 73.2% 79.8% 33.6% 56.1% 60.5% 45.5% Regular Shares ($000) 1,597,800 745,837 439,659 201,240 168,955 201,201 104,440 49,542 47,835 36,099 58,860 99,474 37,513 18,452 78,142 50,290 77,251 29,061 19,774 23,908 20,451 28,801 32,840 18,255 32,830 48,221 18,159 24,462 30,151 21,556 14,675 23,316 19,440 16,489 15,882 20,162 17,108 20,885 20,429 15,265 11,084 22,247 18,722 3,562 11,109 19,194 12,702 10,471 12,338 10,449 10,586 17,190 10,863 7,331 15,128 7,714 23,483 13,137 11,916 Share Drafts ($000) 217,534 30,132 105,096 118,602 78,768 74,092 43,930 18,359 32,232 13,991 18,507 7,520 20,611 8,734 0 24,131 0 16,506 10,194 13,542 10,622 5,555 5,135 11,822 13,492 3,764 9,209 6,655 3,227 12,468 3,739 5,462 8,909 2,031 6,731 4,690 9,774 4,171 5,629 5,446 0 4,759 944 21,733 2,495 668 3,836 2,852 4,101 3,500 3,450 4,276 3,887 14,412 5,450 1,568 0 4,037 1,756 IRAs EMPLOYEES ($000) Share Certificates ($000) ($000) Total 164,453 153,969 88,849 50,935 40,067 53,826 16,553 12,423 1,824 10,351 9,788 1,493 5,800 12,136 0 1,988 0 1,516 8,062 4,019 4,743 0 4,085 9,169 1,148 0 3,890 6,524 2,647 3,650 3,233 2,798 1,575 2,064 4,330 5,296 2,526 4,470 1,610 3,316 11,362 74 1,841 1,683 1,196 8,885 1,789 5,486 4,511 3,821 3,543 1,680 2,998 1,163 1,634 2,256 0 902 0 0 218,728 160,804 132,800 117,351 91,866 57,826 19,046 34,185 33,306 24,550 0 16,221 33,396 0 2,701 0 13,934 31,210 10,183 14,417 26,222 9,828 15,188 8,322 0 12,489 6,472 7,894 8,750 15,494 12,799 9,373 14,449 7,728 7,457 5,320 6,272 7,643 6,704 7,816 0 6,416 2,819 8,960 0 5,661 7,808 3,974 7,071 9,887 3,811 9,793 3,302 4,771 6,241 0 4,632 5,154 1,986,494 1,149,838 794,408 595,503 595,595 440,654 246,744 141,481 139,616 137,421 111,718 111,932 93,169 86,437 78,508 79,109 77,251 77,403 76,207 71,362 59,901 60,608 58,931 54,434 55,791 52,097 51,177 47,075 43,920 46,424 43,080 44,662 43,800 39,772 40,227 39,958 41,596 35,798 35,512 33,713 30,261 29,577 27,922 29,797 29,401 28,778 27,847 26,972 28,470 27,046 27,467 27,246 27,811 26,538 26,998 24,439 23,483 22,893 19,390 Savings Per Member ($) 11,411 12,583 8,891 4,037 4,847 5,320 3,561 2,429 8,800 7,002 5,050 5,245 3,987 6,881 6,939 7,460 12,303 3,995 5,318 2,878 3,488 6,412 4,044 3,283 4,043 4,787 3,269 4,387 4,708 2,424 4,423 3,367 2,379 5,835 3,137 3,577 3,085 3,937 4,701 5,319 9,052 3,992 6,568 3,531 3,267 13,896 2,537 5,899 1,918 4,060 3,566 2,816 4,248 6,386 9,146 3,147 3,611 2,473 1,383 Net worth ($000) Net Worth (%) Full - Time Equivalent 276,173 168,995 128,115 83,830 81,067 56,592 40,189 20,361 12,053 14,451 12,448 13,332 10,177 9,697 10,783 9,052 8,796 6,380 7,936 10,995 7,471 8,445 7,526 7,520 4,969 8,068 4,745 6,072 7,231 4,071 5,486 4,182 4,074 8,072 4,054 5,890 4,476 5,830 3,316 4,113 7,230 5,205 7,442 5,206 3,496 4,955 5,506 5,968 3,472 5,219 4,189 4,047 2,412 2,427 2,474 3,815 2,377 2,414 4,228 12.01% 12.70% 13.78% 12.22% 11.83% 11.29% 13.90% 12.51% 7.87% 9.50% 9.88% 10.62% 9.70% 9.83% 11.98% 10.15% 10.11% 7.53% 9.37% 13.27% 10.60% 12.05% 11.19% 11.95% 8.16% 13.40% 8.38% 11.41% 14.05% 7.95% 10.86% 8.36% 8.38% 16.83% 8.64% 12.66% 9.63% 13.91% 8.45% 10.74% 19.10% 14.67% 21.01% 14.84% 10.11% 14.64% 16.41% 18.18% 10.70% 16.15% 13.17% 12.85% 7.78% 8.03% 8.28% 13.42% 9.12% 9.50% 17.73% 280.5 125.0 231.0 270.5 317.0 184.5 151.5 127.5 62.0 43.0 72.0 24.0 56.5 47.0 10.0 27.0 6.0 47.0 40.5 53.0 45.5 36.0 34.5 56.5 30.0 19.5 43.5 15.0 12.0 60.0 25.0 35.5 51.5 16.5 46.5 38.5 29.5 19.0 13.0 10.5 9.0 15.0 14.0 14.0 22.0 5.5 27.5 12.5 27.5 15.0 16.5 23.0 22.5 10.5 10.5 12.0 4.5 21.5 8.0 27 Credit Union Statistics — By Individual Credit Union Credit Union Statistics — By Individual Credit Union FOR THE YEAR ENDED DECEMBER 31, 2002 CREDIT UNION* FOR THE YEAR ENDED DECEMBER 31, 2002 MEMBERSHIP Members Rank by assets All dollar amounts in thousands ($000) 28 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 MedCom FCU ECA FCU Hapeville Auto Employees' CU Albany Federal Employees’ CU University Health FCU Human Services Employees' CU Flowers Employees Credit League Fort McPherson CU Gracewood FCU HEA FCU American Heritage CU Wellstar CU Rome Kraft Employees’ CU Interstate Unlimited FCU Peach State FCU Chatham FCU Central Georgia Regional CU North Georgia CU 1st Choice CU Rose City FCU Clarke Community FCU Hercules Brunswick FCU Workmen’s Circle CU, Inc. Glynn County Federal Employees’ CU Mission Partners Employees’ CU Georgia Power Northeast CU Piedmont Hospital FCU Georgia State University FCU Savannah Schools FCU The Thrift CU Savannah Postal CU Coweta Cities & Co. Emp. FCU Georgia Methodist FCU Georgia Power Valdosta FCU Lanier FCU Artesian City FCU Savannah Federal CU Catoosa Teachers FCU Georgia Dept. of Public Safety CU Valdosta Teachers FCU Stephens-Franklin Teachers FCU All Star CU Northside FCU GTA CU MARTA Employees' FCU Nashville CU Atlanta FCU RIG Employees' CU Community United FCU Combined Employees CU Etowah Valley FCU Central State Hospital CU Tom’s Credit Association Georgia Peach CU Atlanta Teachers FCU Fieldale CU The Wright FCU Yard Wide FCU Valdosta Educators CU Annual Growth ASSETS Amount Percent Change ($000) 7,815 11,262 3,773 3,509 6,991 7,733 4,353 3,969 4,574 3,903 5,605 4,717 1,906 5,548 6,643 4,761 7,037 3,742 7,993 7,400 8,583 3,121 755 1,655 1,568 1,553 4,677 3,424 3,738 3,008 2,640 3,251 2,562 2,118 2,426 2,317 1,859 1,969 2,745 1,757 1,235 1,406 2,296 2,730 3,460 2,219 4,625 861 2,461 2,996 2,865 2,853 1,747 3,833 2,330 1,727 1,313 1,709 1,340 2,118 (1,553) 144 283 (209) 24 (29) 504 103 229 (667) 14 39 80 333 325 209 (20) 95 308 289 (171) 6 41 9 40 289 (323) (176) (96) 68 324 163 122 (144) 31 41 58 (59) 57 55 (58) 180 77 90 15 (252) 13 223 84 35 (24) (241) 59 (90) 45 19 (15) 122 23,043 22,057 20,369 19,445 19,346 19,096 18,943 18,435 18,151 17,350 17,276 17,130 17,102 16,451 16,428 16,396 16,395 16,266 15,511 15,041 14,590 13,977 13,803 13,653 13,508 13,249 13,130 12,935 12,893 12,887 12,273 12,264 11,966 11,865 11,230 11,170 11,135 10,843 10,046 9,993 9,784 9,523 9,520 9,505 9,416 9,382 9,264 9,253 9,235 9,100 9,073 8,656 8,592 8,455 8,371 8,311 8,232 8,062 7,926 26.30% 5.37% 14.07% 6.14% 6.22% 8.80% -6.05% 18.01% 6.59% 11.17% 0.04% 7.40% 6.98% -4.68% 4.85% 4.55% 7.79% 13.77% 5.45% 11.04% 14.55% -2.84% 22.85% 5.67% 2.65% 14.79% 15.55% 8.05% 10.15% 0.03% 11.28% 5.43% 3.70% 0.60% -6.07% 3.04% 7.18% -0.02% 2.03% 2.18% 4.39% 2.73% 2.48% 6.66% 9.94% 1.55% -0.45% 15.27% 12.26% 11.98% 3.48% 6.11% 10.19% 7.56% 3.63% 7.73% 10.89% -13.71% 19.51% LOANS New & Used Auto ($000) 7,144 8,585 6,316 7,637 5,151 6,698 9,689 6,273 4,901 8,257 5,457 7,895 3,926 5,238 5,097 4,794 7,904 4,583 6,747 4,446 7,232 3,375 996 5,471 3,189 4,750 6,803 3,202 4,548 3,289 4,150 8,457 5,416 5,709 3,902 4,133 3,152 4,068 3,831 3,057 2,610 3,071 3,290 4,383 2,576 2,224 3,388 2,666 3,175 5,800 4,140 704 3,794 3,193 808 2,327 2,052 3,336 1,840 Total SAVINGS Real Estate Secured ($000) ($000) Loans to Assets (%) Regular Shares ($000) 4,199 620 0 3,714 617 2,963 0 1,401 2,912 147 784 1,315 1,065 5,656 1,886 4,044 1,262 6,133 409 1,506 1,141 4,337 6,023 1,118 3,102 786 0 3,960 1,677 564 1,438 0 3,297 1,408 309 377 2,405 1,125 603 1,424 2,130 747 0 35 0 1,622 216 0 3,487 0 958 646 371 459 213 676 1,939 815 885 15,103 12,593 8,968 13,871 8,508 11,881 12,205 10,607 9,354 10,342 7,465 9,724 7,775 13,139 9,116 9,770 10,743 12,605 9,360 8,477 9,833 9,248 8,000 7,690 8,178 7,017 7,703 8,899 8,433 5,745 7,901 10,442 9,664 9,555 6,281 6,150 6,330 7,477 7,176 5,190 7,238 4,274 5,315 6,534 3,510 4,822 4,763 3,675 7,599 6,616 6,080 2,121 6,454 4,721 1,753 3,616 4,960 5,374 3,835 65.5% 57.1% 44.0% 71.3% 44.0% 62.2% 64.4% 57.5% 51.5% 59.6% 43.2% 56.8% 45.5% 79.9% 55.5% 59.6% 65.5% 77.5% 60.3% 56.4% 67.4% 66.2% 58.0% 56.3% 60.5% 53.0% 58.7% 68.8% 65.4% 44.6% 64.4% 85.1% 80.8% 80.5% 55.9% 55.1% 56.8% 69.0% 71.4% 51.9% 74.0% 44.9% 55.8% 68.7% 37.3% 51.4% 51.4% 39.7% 82.3% 72.7% 67.0% 24.5% 75.1% 55.8% 20.9% 43.5% 60.3% 66.7% 48.4% 9,247 4,495 10,102 7,034 6,937 14,125 10,752 12,003 8,043 12,004 5,327 8,263 14,211 2,963 8,810 5,698 4,513 8,873 7,013 8,134 7,582 7,057 5,345 7,001 3,074 9,650 8,178 5,416 7,679 6,406 5,761 7,498 5,061 2,105 6,191 5,394 3,226 3,823 4,206 2,218 3,296 7,067 8,281 6,543 4,191 1,866 6,409 7,569 1,684 2,684 3,852 6,713 2,914 7,237 5,547 7,174 3,137 2,333 7,119 Share Drafts ($000) 2,602 78 193 1,434 2,178 1,595 0 2,001 2,249 1,376 799 917 0 1,896 1,562 2,072 2,804 929 1,645 689 1,707 1,142 0 1,731 0 0 971 1,402 1,341 1,415 1,169 0 1,363 547 676 827 947 264 1,201 461 551 87 0 138 588 189 437 0 706 0 1,552 0 143 0 53 0 655 143 0 IRAs EMPLOYEES ($000) Share Certificates ($000) ($000) Total 930 2,678 0 1,253 1,051 244 172 0 810 0 2,357 734 0 1,811 903 1,682 390 2,123 924 750 0 2,551 2,546 1,089 387 594 0 619 3 514 744 421 911 1,000 422 0 1,048 188 226 646 392 0 0 1,041 909 3,181 172 0 416 0 720 0 1,851 4 114 0 1,776 802 0 5,267 434 6,004 7,251 6,043 774 4,542 1,551 3,987 2,156 2,460 2,876 0 3,890 3,177 3,630 3,119 1,850 2,266 4,002 2,885 2,078 950 1,360 8,778 1,531 1,882 3,469 978 1,765 2,964 2,620 1,900 4,928 1,928 2,582 3,306 4,645 3,571 3,325 3,527 0 0 401 2,494 2,896 734 0 3,055 1,820 1,157 0 2,366 0 1,329 0 1,246 1,388 0 20,736 20,087 16,893 17,019 16,334 17,068 15,466 15,613 15,421 15,536 14,193 12,931 14,211 14,588 14,537 13,703 14,261 14,092 13,244 13,575 12,735 12,941 11,468 11,181 12,239 11,775 11,031 11,864 10,821 10,510 10,639 10,653 10,782 10,241 9,243 8,803 8,527 9,405 9,205 8,968 7,832 7,155 8,281 8,372 8,210 8,132 7,752 7,569 8,291 7,829 7,280 6,713 7,334 7,241 7,043 7,174 6,813 6,841 7,125 Savings Per Member ($) 2,653 1,784 4,477 4,850 2,336 2,207 3,553 3,934 3,372 3,981 2,532 2,741 7,456 2,629 2,188 2,878 2,027 3,766 1,657 1,834 1,484 4,146 15,189 6,756 7,806 7,582 2,359 3,465 2,895 3,494 4,030 3,277 4,208 4,835 3,810 3,799 4,587 4,777 3,353 5,104 6,341 5,089 3,607 3,067 2,373 3,665 1,676 8,791 3,369 2,613 2,541 2,353 4,198 1,889 3,023 4,154 5,189 4,003 5,317 Net worth ($000) Net Worth (%) Full - Time Equivalent 2,198 1,927 3,364 2,325 2,775 1,985 3,258 2,799 2,634 1,757 3,027 4,138 2,851 1,658 1,798 2,823 2,074 1,873 2,216 1,371 1,431 923 2,098 2,465 1,251 1,402 2,057 921 1,959 2,536 1,433 1,591 1,160 1,301 1,905 2,298 2,534 1,424 815 998 1,952 2,306 1,238 1,113 1,137 1,235 1,394 1,610 894 1,165 1,673 1,897 1,240 1,166 1,252 1,134 1,351 1,206 727 9.54% 8.73% 16.51% 11.95% 14.34% 10.40% 17.20% 15.18% 14.51% 10.13% 17.52% 24.16% 16.67% 10.08% 10.95% 17.22% 12.65% 11.51% 14.29% 9.12% 9.81% 6.60% 15.20% 18.05% 9.26% 10.58% 15.67% 7.12% 15.19% 19.68% 11.68% 12.97% 9.70% 10.97% 16.97% 20.57% 22.76% 13.13% 8.11% 9.99% 19.95% 24.21% 13.01% 11.71% 12.08% 13.17% 15.05% 17.40% 9.68% 12.80% 18.44% 21.92% 14.43% 13.79% 14.96% 13.64% 16.42% 14.96% 9.17% 25.0 15.5 5.0 11.0 8.0 9.5 8.0 7.5 11.0 11.0 7.0 7.5 3.0 12.5 10.0 15.5 17.5 7.0 13.0 9.5 14.5 12.0 0.0 6.0 3.5 3.0 6.5 5.5 7.0 6.0 10.0 4.5 4.5 5.0 6.0 5.0 5.0 5.0 6.0 9.0 3.5 3.0 3.0 2.5 6.5 5.0 6.0 1.5 5.0 6.0 7.0 3.5 4.0 3.0 3.0 0.0 4.5 3.0 1.5 29 Credit Union Statistics — By Individual Credit Union Credit Union Statistics — By Individual Credit Union FOR THE YEAR ENDED DECEMBER 31, 2002 CREDIT UNION* FOR THE YEAR ENDED DECEMBER 31, 2002 MEMBERSHIP Members Rank by assets All dollar amounts in thousands ($000) 30 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 G.P.A. CU Ethicon CU Platinum FCU University Employees’ FCU Augusta Seaboard System FCU Jeff Davis CU Three Rivers CU Habersham County FCU First Reliance FCU Genuine Parts CU BEKA FCU Mead Employees’ CU Federal & State Inspectors FCU HMC Employees FCU Memorial Medical Center FCU Walker County Educators FCU GDC FCU W & A FCU Health Employees Chatham County CU Brosnan Yard FCU Savannah Seaboard FCU Multiple Employee Group FCU Georgia Guard CU IBEW Local 613 CU Georgia Power Macon FCU Keebler Employees’ FCU GEPCO FCU Hutcheson FCU South Dekalb Church FCU Coffee County Teachers FCU Dixsea FCU Chevron Southern CU Flint FCU RCT FCU Ware County School Employees’ FCU Cleaners CU Locoga FCU Towns-Union Educators' FCU City Employees’ CU Mercy FCU Macon Firemen’s CU Oconee CU Colquitt County Teacher FCU Flint River Employees FCU Savastate Teachers FCU World FCU Greater Atlanta Catholic FCU Central of Georgia FCU ELCO FCU RICH-SEAPACK FCU Patterson Pump FCU Murray County FCU Floyd County Postal Employees CU Harris Employees’ CU Local 461 FCU GA PA FCU Coastal Georgia FCU Grant Park S.A.N.D. Community FCU Wheat Street Church FCU Annual Growth ASSETS Amount Percent Change ($000) 1,072 1,283 1,652 3,062 1,746 1,415 3,497 1,377 1,275 1,226 994 1,663 799 1,827 2,773 993 1,139 1,649 573 1,142 1,701 1,350 3,198 1,756 1,249 683 782 938 4,209 1,132 1,706 729 680 2,484 674 539 928 482 1,793 1,561 689 1,003 1,004 451 602 1,743 900 837 630 729 449 330 509 350 561 325 435 471 789 55 16 748 42 (22) (39) 173 (117) (4) 28 (64) 163 (8) 227 (665) 22 (4) (48) (24) (8) (66) (161) 884 (119) (62) 55 3 19 312 (15) (224) 1 25 118 27 (121) (44) 15 355 38 6 (4) (215) 5 15 34 (116) (59) 40 (119) (55) 3 10 3 (27) (30) (72) 8 17 7,664 7,247 6,696 6,686 6,684 6,479 6,435 6,263 6,022 5,998 5,933 5,691 5,447 5,369 5,207 5,085 4,786 4,678 4,456 4,411 4,304 4,115 4,081 4,037 3,823 3,810 3,633 3,212 3,209 3,185 3,145 3,123 3,084 3,078 3,078 2,970 2,841 2,801 2,778 2,755 2,679 2,526 2,491 2,324 2,315 2,287 2,272 2,263 2,125 2,100 2,052 1,842 1,769 1,682 1,662 1,528 1,471 1,443 1,369 8.14% 7.75% 190.26% 11.41% 8.60% -5.79% 0.14% 11.45% -0.28% 4.99% -3.32% -0.86% -9.09% -0.99% 7.49% 9.55% -15.61% -17.20% 12.42% 0.45% 0.40% 1.09% 111.90% 17.59% 7.10% -0.19% 4.44% 2.53% 16.08% 4.93% 2.38% 6.21% 15.27% 18.92% 8.85% -11.11% 0.14% 15.97% -7.25% -12.01% 1.38% 4.06% 0.32% 4.79% 14.40% -0.20% -11.94% -7.93% 23.93% -12.62% 26.42% 21.03% 7.51% 26.55% -17.12% 2.89% -2.30% 2.64% -1.79% LOANS New & Used Auto ($000) 4,806 1,941 2,708 2,913 3,176 687 2,454 3,735 2,375 2,772 2,023 2,511 2,198 2,936 1,663 2,510 1,941 2,492 1,985 1,255 1,133 474 2,337 1,858 1,757 865 2,136 1,528 1,883 676 840 1,141 1,009 1,363 1,403 295 1,260 629 1,047 1,490 1,042 690 619 1,166 993 771 1,126 906 824 971 842 590 855 427 804 711 270 321 492 Total SAVINGS Real Estate Secured ($000) ($000) Loans to Assets (%) Regular Shares ($000) Share Drafts ($000) 206 2,231 0 62 11 951 684 366 147 0 587 0 1,192 0 0 155 0 25 729 95 433 291 0 0 0 989 0 0 0 0 130 0 364 0 674 31 0 0 97 0 9 153 0 0 0 0 89 0 0 0 0 0 0 70 0 0 0 457 35 6,495 5,190 5,565 3,563 4,053 2,462 4,236 5,120 3,739 3,308 3,964 3,275 4,336 3,837 2,244 3,365 2,566 3,315 3,213 2,400 2,218 936 2,733 2,642 2,380 2,232 2,651 2,316 2,129 1,513 1,950 1,476 1,908 2,243 2,474 1,969 1,811 1,042 1,543 2,183 1,929 1,091 965 1,618 1,531 1,462 1,664 1,160 1,562 1,224 1,164 814 1,290 664 1,175 958 480 887 877 84.7% 71.6% 83.1% 53.3% 60.6% 38.0% 65.8% 81.7% 62.1% 55.2% 66.8% 57.6% 79.6% 71.5% 43.1% 66.2% 53.6% 70.9% 72.1% 54.4% 51.5% 22.7% 67.0% 65.4% 62.3% 58.6% 73.0% 72.1% 66.4% 47.5% 62.0% 47.3% 61.9% 72.9% 80.4% 66.3% 63.8% 37.2% 55.5% 79.2% 72.0% 43.2% 38.7% 69.6% 66.1% 63.9% 73.2% 51.2% 73.5% 58.3% 56.7% 44.2% 72.9% 39.5% 70.7% 62.7% 32.6% 61.4% 64.1% 3,884 3,209 2,595 5,387 3,563 2,467 1,173 3,758 2,382 4,226 3,447 4,062 1,677 3,801 3,139 2,452 2,268 3,618 911 669 2,658 2,231 1,792 2,268 1,481 2,038 1,225 901 2,407 2,943 2,141 2,638 2,480 1,747 887 2,015 1,270 2,514 1,302 1,813 709 2,156 587 730 1,903 985 669 930 945 906 1,795 1,642 1,450 1,414 714 262 871 1,199 1,230 0 261 0 91 156 0 491 0 237 0 0 208 15 0 209 0 0 158 0 0 430 136 272 402 56 0 97 112 280 0 0 0 0 14 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 35 0 0 0 0 0 0 0 0 0 IRAs EMPLOYEES ($000) Share Certificates ($000) ($000) Total 56 1,010 0 0 1,026 0 1,287 445 1,242 0 334 0 632 0 141 0 1,118 167 0 161 0 0 272 0 33 290 0 0 15 0 175 0 193 39 0 0 0 0 97 0 0 0 0 294 0 0 256 131 0 0 0 0 0 0 30 294 0 0 0 2,780 1,376 3,890 297 1,071 2,262 2,203 22 1,142 0 1,406 0 2,018 502 424 1,339 92 222 2,681 0 397 467 1,108 771 1,847 744 1,924 928 358 0 510 0 0 927 1,920 592 1,083 0 846 509 1,615 0 0 639 0 639 1,151 956 866 753 0 0 0 0 617 439 0 0 0 6,719 5,975 6,485 5,775 5,816 4,966 5,244 4,560 5,024 4,226 5,187 4,270 4,398 4,302 4,038 3,791 3,512 4,164 3,592 3,651 3,485 2,946 3,473 3,483 3,462 3,111 3,247 1,971 3,090 2,943 2,860 2,638 2,674 2,784 2,808 2,607 2,353 2,514 2,245 2,322 2,324 2,156 1,844 1,758 1,903 1,624 2,077 2,016 1,833 1,694 1,795 1,642 1,450 1,416 1,360 1,247 871 1,199 1,230 Savings Per Member ($) 6,268 4,657 3,926 1,886 3,331 3,509 1,500 3,312 3,940 3,447 5,219 2,568 5,505 2,355 1,456 3,818 3,084 2,525 6,269 3,197 2,049 2,183 1,086 1,984 2,772 4,555 4,152 2,102 734 2,600 1,676 3,618 3,932 1,121 4,166 4,837 2,536 5,216 1,252 1,487 3,373 2,149 1,836 3,898 3,162 932 2,307 2,409 2,910 2,323 3,998 4,975 2,850 4,047 2,425 3,836 2,002 2,545 1,559 Net worth ($000) Net Worth (%) Full - Time Equivalent 862 1,231 172 853 856 1,511 1,121 1,695 977 1,758 722 1,417 1,036 1,006 1,144 1,274 1,269 484 819 754 784 1,146 586 484 353 677 366 718 116 238 275 469 387 274 270 349 482 274 321 422 330 366 641 550 404 631 146 239 277 405 256 183 282 202 286 267 621 138 132 11.25% 16.98% 2.57% 12.76% 12.81% 23.32% 17.43% 27.07% 16.22% 29.31% 12.17% 24.89% 19.01% 18.74% 21.98% 25.06% 26.51% 10.34% 18.39% 17.09% 18.22% 27.85% 14.36% 11.98% 9.24% 17.76% 10.07% 22.36% 3.61% 7.46% 8.75% 15.00% 12.54% 8.91% 8.78% 11.73% 16.96% 9.79% 11.56% 15.30% 12.33% 14.50% 25.75% 23.65% 17.46% 27.60% 6.43% 10.56% 13.02% 19.31% 12.47% 9.96% 15.96% 11.99% 17.23% 17.49% 42.23% 9.56% 9.63% 2.0 3.5 5.0 5.0 4.0 7.0 7.5 1.0 4.5 2.0 2.5 3.0 3.0 3.0 5.0 1.0 3.0 3.5 1.5 2.0 5.0 4.0 5.0 0.0 2.0 2.0 2.0 3.0 6.0 2.0 3.0 1.5 1.0 3.0 1.5 2.0 2.5 0.5 2.5 3.0 2.0 2.0 1.0 2.0 1.0 2.0 1.0 2.5 2.5 2.0 0.5 0.5 1.5 0.5 2.0 1.5 0.5 1.0 1.5 31 Credit Union Statistics — By Individual Credit Union Credit Union Statistics — By Individual Credit Union FOR THE YEAR ENDED DECEMBER 31, 2002 CREDIT UNION* FOR THE YEAR ENDED DECEMBER 31, 2002 MEMBERSHIP Members Rank by assets All dollar amounts in thousands ($000) 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 Constar CU Moultrie Employees FCU PiCo FCU Ledger-Enquirer FCU CRMC Employees' CU Roper Corp. Employees CU Berrien Teachers FCU Omega Psi Phi Fraternity FCU #1 FCU Glynn-Brunswick Mem. Emp. FCU HCA Georgia FCU SPC FCU Educators' CU Madison County Georgia FCU Macon Water Works CU Engelhard Employees CU DEA FCU Richmond Cty. Health Dept. Emp. CU Rabun-Tallulah FCU Macon Police CU Smith and Sons Employees CU Chattahoochee FCU MCTEA FCU Bestwall Brunswick FCU Nekoosa FCU PWR FCU Dairy-Pak Athens CU Golden FCU City of Hope FCU Tabernacle FCU Big Bethel A.M.E. Church FCU FAB Church CU AHAE FCU Stephens County Community FCU Piney Grove Community FCU Totals 32 Annual Growth ASSETS Amount Percent Change ($000) LOANS New & Used Auto ($000) Real Estate Secured ($000) SAVINGS Total ($000) Loans to Assets (%) Regular Shares ($000) Share Drafts ($000) ($000) Share Certificates ($000) ($000) 1,032 1,148 1,035 1,077 1,037 957 972 999 440 738 669 622 740 607 545 405 409 446 381 314 265 70 306 324 308 157 171 151 179 148 128 83 13 53 38 0 0 0 0 0 0 0 0 6 0 35 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 121 0 0 0 0 0 0 0 0 0 92 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 46 0 0 0 0 202 0 14 234 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1,075 1,148 1,035 1,123 1,037 957 972 999 649 738 839 856 740 607 545 405 409 446 416 314 357 70 306 324 308 157 171 151 179 148 128 83 13 53 38 $5,306,481 $1,127,866 $814,000 1,062 452 755 438 518 829 290 1,313 420 729 939 1,098 681 250 185 390 216 300 181 289 587 250 303 112 78 223 206 222 424 232 350 287 182 165 79 (48) 40 22 (18) 52 15 9 (77) (6) (71) 11 112 (29) 13 (5) 0 4 (27) 0 25 (46) 0 8 0 (1) 2 (1) (1) 0 (18) (50) (1) (142) 42 2 1,314 1,306 1,274 1,258 1,226 1,140 1,125 1,069 1,047 1,014 918 916 819 694 620 613 554 523 520 517 477 475 458 430 400 334 312 282 245 167 142 112 109 69 47 11.31% 0.37% -1.57% -19.03% 26.62% 6.93% 10.74% 6.18% -8.81% 7.50% -7.61% 23.27% 11.16% 18.24% 17.94% 24.28% 2.51% 25.97% 6.43% -3.19% 3.71% 48.55% 4.08% -16.02% 4.60% 4.50% -0.18% -6.09% N/A 10.80% 5.64% -26.87% -91.84% 8.61% 5.30% 583 380 373 591 452 86 633 55 766 456 533 461 416 331 0 85 6 146 173 0 16 77 91 199 210 16 31 80 0 0 0 0 49 0 0 0 0 269 0 0 0 0 49 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 993 766 875 680 643 532 816 380 946 769 754 595 547 408 384 316 150 216 269 143 240 129 285 274 223 206 78 198 0 20 32 63 55 13 11 75.6% 58.6% 68.7% 54.1% 52.4% 46.7% 72.5% 35.6% 90.4% 75.8% 82.1% 65.0% 66.8% 58.9% 62.0% 51.6% 27.1% 41.3% 51.7% 27.7% 50.3% 27.1% 62.4% 63.8% 55.7% 61.8% 25.0% 70.2% 0.0% 11.9% 22.3% 56.3% 50.6% 18.3% 24.3% 1,723,853 28,932 $10,849,025 9.73% $2,425,255 $2,069,281 $5,705,427 52.6% IRAs EMPLOYEES Total $1,491,004 $9,399,139 Savings Per Member ($) Net worth ($000) Net Worth (%) Full - Time Equivalent 1,012 2,539 1,371 2,565 2,002 1,154 3,350 761 1,544 1,013 893 779 1,087 2,428 2,947 1,038 1,896 1,485 2,299 1,086 608 280 1,011 2,895 3,947 706 831 681 423 639 367 290 69 320 480 237 150 220 125 187 182 152 67 393 272 73 56 77 85 71 149 138 77 104 201 120 15 150 103 80 174 137 125 4 19 13 28 96 16 9 18.01% 11.51% 17.31% 9.92% 15.25% 15.93% 13.46% 6.23% 37.54% 26.77% 7.96% 6.09% 9.45% 12.27% 11.38% 24.24% 24.94% 14.79% 19.94% 38.89% 25.13% 3.07% 32.76% 23.94% 20.12% 52.15% 43.92% 44.32% 1.47% 11.30% 8.92% 24.60% 88.37% 22.89% 18.54% 2.0 1.5 2.0 1.0 1.0 2.0 1.0 0.5 1.5 1.5 1.0 2.0 1.0 0.5 1.0 1.5 0.5 1.0 0.5 1.0 1.0 1.0 1.5 0.0 0.0 1.0 1.0 1.0 1.0 1.0 0.0 0.0 0.5 0.0 0.5 $1,326,566 3,695.5 33 Index of Rankings by Alphabet FOR THE YEAR ENDED DECEMBER 31, 2002 RANK 34 CREDIT UNION NAME RANK CREDIT UNION NAME RANK CREDIT UNION NAME RANK CREDIT UNION NAME 186 #1 FCU 78 1ST Choice CU 190 Educator’s CU 45 Health Center CU 107 RIG Employees' CU 167 ELCO FCU 137 Health Employees Chatham County CU 5 15 Robins FCU AFLAC FCU 18 Emory FCU 81 Hercules Brunswick FCU 72 Rome Kraft Employees' CU 210 AHAE FCU 193 Engelhard Employees CU 132 HMC Employees’ FCU 183 Roper Corp. Employees’ CU 63 Albany Federal Employees' CU 120 Ethicon CU 65 Human Services Employees' CU 79 Rose City FCU 101 All Star CU 110 Etowah Valley FCU 146 Hutcheson FCU 96 Savannah Federal CU 50 Altamaha FCU 21 Excel FCU 142 IBEW Local 613 CU 90 Savannah Postal CU 70 American Heritage CU 209 FAB Church 73 Interstate Unlimited FCU 88 Savannah Schools FCU 95 Artesian City FCU 131 Federal & State Inspectors FCU 124 Jeff Davis CU 139 Savannah Seaboard FCU 4 Associated CU 115 Fieldale CU 144 Keebler Employees’ FCU 163 Savastate Teachers FCU 47 Atlanta City Employees' FCU 127 First Reliance FCU 94 Lanier FCU 55 Sea Island Employees' CU 106 Atlanta FCU 151 Flint FCU 181 Ledger-Enquirer FCU 168 RICH-SEAPAK FCU 59 Atlanta Kemba FCU 162 Flint River Employees FCU 173 Local 461 FCU 198 Smith and Sons Employees CU 2 Atlanta Postal CU 66 Flowers Employees’ Credit League 6 Lockheed Georgia Employees' FCU 147 South Dekalb Church FCU 114 Atlanta Teachers FCU 171 Floyd County Postal Employees’ CU 155 Locoga FCU 27 Southeastern FCU 36 Augusta Metro FCU 52 Fort Gordon FCU 13 MACO Educators FCU 46 Southern Pine CU 123 Augusta Seaboard System FCU 67 Fort McPherson CU 159 Macon Firemen's CU 189 SPC FCU 38 Augusta VAH FCU 30 Fort Stewart Georgia FCU 197 Macon Police CU 12 State Employees CU 54 B.O.N.D. Community FCU 29 Fulton Teachers' CU 192 Macon Water Works CU 17 State Farm Southern FCU 129 BEKA FCU 119 GPA CU 191 Madison County Georgia FCU 211 Stephens County Community FCU 184 Berrien Teachers FCU 174 GA-PA FCU 104 MARTA Employees' FCU 100 Stephens-Franklin Teachers FCU 201 Bestwall Brunswick FCU 135 GDC FCU 200 MCTEA FCU 207 Tabernacle FCU 208 Big Bethel A.M.E. Church 28 GEMC FCU 43 MEA FCU 26 Tara CU 138 Brosnan Yard FCU 128 Genuine Parts CU 130 Mead Employees' CU 16 The Coca-Cola Co. Family FCU 97 Catoosa Teachers FCU 98 Georgia Dept. of Public Safety CU 60 MedCom CU 11 The Southern FCU 9 CDC FCU 57 Georgia DOT CU 56 Members Alliance FCU 89 The Thrift CU 76 Central Georgia Regional CU 7 Georgia FCU 133 Memorial Medical Center FCU 116 The Wright FCU 166 Central of GA FCU 141 Georgia Guard CU 158 Mercy FCU 125 Three Rivers CU 111 Central State Hospital CU 22 Georgia Heritage FCU 20 MidSouth FCU 8 TIC FCU 75 Chatham FCU 92 Georgia Methodist FCU 84 Mission Partners Employees’ CU 112 Tom's Credit Association 199 Chattahoochee FCU 113 Georgia Peach CU 179 Moultrie Employees’ FCU 156 Towns-Union Educators' FCU 150 Chevron Southern CU 31 Georgia Power FCU 140 Multiple Employee Group FCU 24 United 1st FCU 44 Circle 10 FCU 143 Georgia Power Macon FCU 170 Murray County FCU 122 University Employees' FCU 157 City Employees’ CU 85 Georgia Power Northeast CU 34 Mutual Savings CU 64 University Health FCU 206 City of Hope FCU 51 Georgia Power Northwest FCU 105 Nashville CU 118 Valdosta Educators CU 80 Clarke Community FCU 93 Georgia Power Valdosta FCU 202 Nekoosa FCU 99 Valdosta Teachers FCU 154 Cleaners CU 87 Georgia State University FCU 77 North Georgia CU 136 W & A FCU 32 C-MAR CU 3 Georgia Telco CU 102 Northside FCU 134 Walker County Educators FCU 175 Coastal Georgia FCU 145 GEPCO FCU 37 Northwest Georgia CU 153 Ware County School Employees’ FCU 48 Coats FCU 187 Glynn-Brunswick Mem. Hosp. Emp. FCU 160 Oconee CU 71 Wellstar CU 148 Coffee County Teachers FCU 83 Glynn County Federal Employees' CU 185 Omega Psi Phi Fraternity 177 Wheat Street Church FCU 161 Colquitt County Teachers FCU 14 Glynn Teachers FCU 169 Patterson Pump FCU 82 Workmen's Circle CU, Inc. 109 Combined Employees CU 205 Golden FCU 74 Peach State FCU 164 World FCU 108 Community United FCU 41 GP Brunswick Emp. FCU 40 Petroleum Associates FCU 117 Yard Wide FCU 178 Constar CU 39 GPC Credit Association 49 Phenix FCU 19 Coosa Valley FCU 68 Gracewood FCU 180 PiCo FCU 53 CORE CU 176 Grant Park - S.A.N.D. Community FCU 86 Piedmont Hospital FCU 91 Coweta Cities & County Employees' FCU 165 Greater Atlanta Catholic FCU 212 Piney Grove Community FCU 182 CRMC Employees' CU 103 GTA CU 23 Pinnacle CU 35 CSRA FCU 25 Gwinnett FCU 121 Platinum FCU 204 Dairy-Pak Athens CU 126 Habersham County FCU 10 Powerco FCU 194 DEA FCU 58 Hallco FCU 203 PWR FCU 1 Delta Employees’ CU 62 Hapeville Auto Employees' CU 196 Rabun-Tallulah FCU 149 Dixsea FCU 172 Harris Employees CU 152 RCT FCU 33 Doco School Emp. FCU 188 HCA Georgia FCU 195 Richmond Cty. Health Dept. Emp. CU 61 ECA FCU 69 HEA FCU 42 Rich's Emp. CU