User manual Horizon

Transcription

User manual Horizon

Horizon HD Recorder
User Manual
CONTENT
2
Welcome
The horizon main menu
CONTENT OF THE BOX 7
The Horizon Main Menu 23
YOUR HORIZON BOX 8
Overview Horizon Main Menu 24
Horizon connectors 9
Main menu after switching on the Horizon box 25
MAIN MENU after pressing the MENU KEY during video
playback or during timeshifted playback 25
Installation
CONNECTING YOUR HORIZON box 10
CHANNeLS 26
Channel bar 26
The Horizon REMOTE CONTROL 12
Action menu 27
TV CONTROL
12
Switching channels while in full screen TV 28
HORIZON BOX CONTROL
12
CH +/- keys 28
Keyboard (Rear side remote control)
13
Directly entering a channel number
28
Accessing the channel list
28
Pairing the Horizon remote control with your TV 14
Connecting to audio devices 15
HOME NETWORK SETUP 16
Use Horizon box as router 16
Connect to existing router (client mode) 16
Locked items 28
Media playback controls 29
Recording 30
How to exit the MAIN MENU 30
Connecting over Ethernet 16
TV guide 32
Connecting over WLAN 17
Locked items 32
Set up home media 18
ALL CHANNELS VIEW 33
Connecting your PC & Mac over WLAN 19
SINGLE CHANNEL VIEW 34
WINDOWS 8 19
GENRE VIEW 35
WINDOWS 7 20
ADJUST TIMELINE 36
WINDOWS VISTA 21
WINDOWS XP 22
MAC OS X 22
CONTENT
3
Suggested 37
MY DEVICES 47
Suggested 37
Supported video formats for MY DEVICES 47
Featured 37
Settings 37
SEARCH 38
apps 48
MY DVR PLANNER 49
NEW RECORDING
50
Keyword 38
Action menu My DVR planner 50
MY LIBRARY 41
on DEMAND 51
MY RECORDINGS 42
ALL VIDEOS 52
ORDERS 42
MY VIDEOS 42
Action menu MY RECORDINGS and ORDERS 42
My photos 43
Action menu MY PHOTOS 44
Supported image formats for MY PHOTOS 44
My Music 45
Supported music formats for MY MUSIC 46
Action menu on demand 52
CONTENT
4
TOOLBOX 53
CUSTOMER CARE 53
HORIZON FAQS and ACCOUNT FAQS 53
CONNECTION TEST CONTACT UPC CABLECOM Miscellaneous
LOCKED ITEMS 63
Locked channel
63
53
Locked programme
63
53
Unsubscribed channel
63
Settings 54
Locked channel or programme in channel bar
63
HORIZON BOX
Unsubscribed channel in channel bar
63
55
POWER MANAGEMENT
SOFTWARE
DIAGNOSTICS
FACTORY RESET
FRONT PANEL BRIGHTNESS
Audio / Video Settings
RECORDING CONFLICT MANAGEMENT 64
Programme recording conflicts 64
AUTOMATICALLY65
MANUALLY65
56
VIDEO SETTINGS
AUDIO SETTINGS
Pin and parental control
57
58
RECORDINGS
REMINDER NOTIFICATION
PREFERENCES59
GENERAL
FAVOURITE CHANNELS
PREFFERED AUDIO LANGUAGE
SUBTITLES
TELETEXT DISPLAY
PERSONAL SUGGESTIONS
ACCESSIBILITY
HOME NETWORK SETTINGS
65
Disk space management conflicts 66
PIN CODE
PURCHASE PROTECTION
PARENTAL CONTROL
RECORDINGS AND REMINDERS
CANCEL RECORDING
62
Conflict during recording in progress 66
Conflicts during booking or instant recording 67
CONTENT
5
Internet & Telephony
Call forwarding 71
Permanent call forwarding to a chosen number
71
Your voicemail box 68
Forwarding calls to a chosen number when you are not available
(after 25 seconds)
72
Features on the voicemail box
68
Forwarding calls to a chosen number when your phone line is busy
72
Setting up the voicemail box for the first time
68
Additional functions 72
Changing your PIN code for external access to the voicemail box
68
Do not disturb
72
Listening to voicemail messages
68
Suppressing your number – for individual calls
72
Listening to voicemail messages from your own line
69
Permanently suppressing your number
72
Listening to voicemail messages from any line
69
Rejecting calls from withheld numbers
73
Listening to voicemail messages over the Internet
69
Call waiting
73
Notification via SMS
69
Toggling 73
Operating the voicemail box
69
Rejecting a waiting call
73
Forwarding calls to the voicemail box 70
Accept waiting call and end existing call
73
Forwarding calls to your voicemail box when your phone line is busy
70
Accept waiting call and place existing call on hold
73
Forwarding calls to your voicemail box when you are not available
(after 25 seconds)
H old
74
70
Hold and accept a new incoming call
74
Forwarding all calls to the voicemail box
(you will receive no further calls on your telephone.)
70
Terminate call on hold
74
Terminate current call and accept call on hold
74
T hree-way conference
74
Our telephone services 68
Call barring services 70
Barring all outgoing connections (except for emergency calls 112, 117,
118, and short numbers 143, 144, 145 and 147)
70
Start three-way conference (during a call)
74
Barring outgoing calls to numbers abroad and calls to satell ite phones
71
End – during a call
74
Barring outgoing calls to satellite phones
71
From the function “Hold”
74
Barring outgoing calls to business numbers (0906x)
71
Fax 74
Barring outgoing calls to 0900x, 0901x and 0906x business numbers
71
Abbreviated dialling numbers 75
Barring outgoing calls to numbers abroad, to all business numbers and
calls to satellite phones
71
Support 75
Barring outgoing calls to satellite phones and business numbers (0906x)
71
CONTENT
6
Our additional Internet services 76
Installation 76
Security 76
Webmail 76
Additional services 76
Support 76
What do I have to watch out for when connecting the Horizon box?
80
Do HD channels always broadcast their programmes in HD quality?
80
I do not have an HDMI connector on my television; can I still connect
the Horizon Box?
80
Can I connect the Horizon Box to the television via both HDMI (for HD)
and SCART (for standard definition) at the same time?
80
TV CODES FOR THE HORIZON REMOTE
CONTROL PAIRING 81
Safety instructions 86
Appendices
POWER 86
Accessing the Web interface of your
Horizon ROUTER 77
Checking WLAN settings 77
Changing the WLAN security settings 78
TROUBLESHOOTING 78
Horizon box failure icons 78
Error messages 78
Problems and solutions 79
There is no picture on the TV
79
There is no audio sound on the TV
79
The power on the Horizon box does not go on
79
The Horizon remote control no longer works, the Horizon box doesn’t
react to its commands
79
The volume controls on the Horizon remote control does not work.
I can’t change the volume for any programmes 79
The television picture is pixelated (“blocky” effect) 79
I want to watch a channel but the message “You are not subscribed
to this channel” appears 79
Picture loss (black screen) or displaying of the wrong colours
79
I have forgotten or lost my PIN code
80
INSTALLATION & MAINTENANCE 86
GENERAL 86
Welcome
CONTENT OF THE BOX
Carefully unpack the box and check that you have received all the items
shown below:
Help Line: 0800 66 88 66 | upc-cablecom.ch/support |
2
1
upcch_care
Supported operating systems WIN
Microsoft® Windows® XP Service Pack (SP) 2 (32-bit)
Microsoft® Windows® Vista (32-bit or 64-bit)
Microsoft® Windows® 7 (32-bit or 64-bit)
Supported operating systems MAC
MAC OS X Snow Leopard 10.6.x
MAC OS X Lion 10.7.x
MAC OS X Mountain Lion 10.8.x
System
Desktop or laptop computer with LAN or WLAN
(network-compatible)
500-MHz-Processor or higher
256 MB of RAM or higher
Free disk space: min. 200 MB
Screen resolution: min. 1024x768 or higher
Mac or Macbook
Intel® multi-core processor
HorizonAssistant
Assistant DVD
Horizon
DVD
Horizon Assistant DVD
Supported operating systems MAC:
MAC OS X Snow Leopard
10.6.x
Installationsvideos
MAC OS X Lion 10.7.x Videos d‘installation
MAC OS X Mountain Lion
10.8.x
Video
d‘installazione
Installation videos
Mac or Macbook:
Free disk space:
min. 200 MB
INTERNETEINRICHTUNG
CONFIGURATION INTERNET
CONFIGURAZIONE INTERNET
INTERNET CONFIGURATION
Bedienungsanleitung
Mode d‘emploi
Manuale d‘uso
User manual
INSTALLATIONSVIDEOS
VIDEOS D’INSTALLATION
VIDEO DI INSTALLAZIONE
INSTALLATION VIDEOS
Interneteinrichtung
Configuration Internet
Configurazione Internet
Internet configuration
BEDIENUNGSANLEITUNG
MODE D’EMPLOI
MANUALE D’USO
USER MANUAL
Version 1.2
Windows: Win 7 / Vista / XP
Apple: Mac OS X > 10.6
3
V1.2
Thank you for choosing Horizon! Welcome to a completely new
TV experience – we sincerely hope you will enjoy the exciting new
features that Horizon has to offer.
7
a)
b)
+
4
5
6
7
1
Horizon HD Recorder
6
HDMI cable
2
Remote control
7
a) Coax cable
3
4
Power cable
5
Power supply
b) Coax cable adaptor
(for upc cablecom 2-holes wall
socket)
8
RJ11 telephone adaptor
If any of the items are missing or damaged, contact the upc cablecom
customer care on 0800 66 88 66.
BACK
8
Welcome
8
YOUR HORIZON BOX
OFFLINE
HORIZON BOX
CONNECTIVITY
The connection to upc
cablecom services
has failed. Refer to
TROUBLESHOOTING.
REC
WIFI CONNECTIVITY
Horizon box WLAN connectivity has failed. Refer
to TROUBLESHOOTING.
TELEPHONE
No dial tone but your
telephone subscription
is active. Refer to
TROUBLESHOOTING.
OFFLINE
RECORDING
Horizon box is recording
at least one programme.
REC
SRF 1 HD
Display
Displays the name of the
current channel and other
relevant information.
Power Light
BLUE POWER LIGHT
Horizon box is ON.
YELLOW POWER LIGHT
Horizon box is in HIGH power standby mode
(see POWER MANAGEMENT).
RED POWER LIGHT
Horizon box is in MEDIUM or LOW power standby
mode. The box reverts to HIGH power standby mode
when scheduled activities are required (see POWER
MANAGEMENT).
NO LIGHT
No power, the switch at the back of the box is turned OFF.
BACK
ON/Standby key
Switches the Horizon
box between ON and
standby.
Channel Up/Down keys
For manual channel
switching.
Welcome
9
Horizon connectors
Ethernet sockets
For connection to a PC
or a router via an Ethernet cable (RJ-45 type).
HDMI socket
For connection to video
devices with HD1 picture
and sound.
Card slot
Not in use.
Audio Out L/R
connectors
For connection to audio
devices with analogue
audio inputs.
Main ON/OFF switch
For turning the Horizon
box ON and OFF.
COAX IN
For connection to
upc cablecom cable TV
wall socket via the coax
cable.
Power connector
For connection to a
standard electrical outlet
via the upc cablecom
power supply.
Phone sockets
For connection to phones
and telecommunication
services of upc cablecom.
Optical
For optical connection
to audio devices
with Dolby Digital 2 5.1
sound.
SPDIF
For connection to
audio devices with
Dolby Digital 2 5.1 sound.
SCART socket
For connection to video
devices with standard picture
and sound. No HD is possible
on a SCART socket.
1
2
HD stands for High Definition; it is a video standard that has a resolution substantially higher than that of traditional television systems
Manufactured under license from DOLBY Laboratories. “DOLBY” and the double-D symbol are trademarks of DOLBY Laboratories.
BACK
e-SATA slot
Not in use.
USB ports
Not in use.
Installation
10
Your new media experience starts now. Here you will find a description
of the Horizon box, instructions on how to set up the device and
how you can connect it to other devices. After successfully following
the instructions, you are ready to start using Horizon and to enhance
your new media experience.
CONNECTING YOUR HORIZON box
1
Connect your Horizon box to a upc cablecom wall socket. If your upc
cablecom wall socket has 3 holes you can connect the coax cable to
the smallest hole in the middle. If you have a 2-hole wall socket you
must first put the small adapter on the coax cable and then connect it
to the right hole (TV). Your wall socket might also be installed the other
way round; in this case please connect the coax cable with adapter to
the left hole.
✕
Option 1
Option 2
2
Now take the HDMI cable and connect it to the box and to one of
the free HDMI connections on your TV. Please remember the chosen
connection (e.g. HDMI 1/2/3, etc.). In step 4 you will need to select the
correct HDMI connection on your TV.
BACK
Installation
3
4
11
Plug the power cable into the power supply and connect the other end
to a power point. Plug the power supply into the Horizon box. Make sure
that the ON/OFF switch is set to ON.
Switch on your TV using your TV remote control.
Press the “Source” button on your TV remote control to choose the
HDMI channel to which you have connected the HDMI cable.
The Horizon Box now downloads the newest software (if available);
this will take around 20 minutes. When the software has been loaded,
you will be asked to select the language of your choice.
ON
TV
AV/SOURCE
TV ON
AV/SOURCE
HDMI-Kanal wählen
Sélectionner le canal HDMI
Seleziona il canale HDMI
Select HDMI channel
20 min.
AV/SOURCE
10% R SCANNING
5
Take the Horizon remote control. With the arrows UP and DOWN
select your preferred language, press OK to confirm your choice.
Horizon
min.
The Horizon box will set up the required configurations. After a few
minutes you should see the personalisation message. Choose whether
you wish to receive personalised suggestions on programmes and
films (for more information on personalised recommendations please
refer to the chapter “SUGGESTED”).
Installation is now completed. Enjoy Horizon!
4
min.
BACK
4
Channel activation may take
up to 30 minutes.
INSTALLATION
Installation
12
The Horizon REMOTE CONTROL
1
TV CONTROL
HORIZON BOX CONTROL
5
1TV ON / OFF
Switches the television on or off
(Standby)
5BOX ON / OFF
Switches the Horizon box on or off
(Standby)
12TEXT
Opens the teletext
Touch BACK to cancel the teletext
6
2TV Source
Switches between the different video
ports on your television
6Digits
Direct entry of a channel number
or digit in a text
13Stop
Stops the current recording
3TV VOL+ / VOLSwitches the television volume to mute
7MENU
Opens the main menu
4TV Mute
Switches the television volume to mute
8Arrow buttons
Navigates within the menu
2
7
8
9
10
3
11
4
12
15
13
16
14
9OK
Acknowledges a menu selection
or opens the action menu
10BACK
Displays the channel bar or jumps
a step back in the menu
11CH+ / CHSelects a channel with a higher or
lower number
17
BACK
14Fast Forward
Fast forwards during a film, recording or
a live programme being played back with
a time delay
15REC
Records the selected programme
16Rewind
Rewinds during a film, recording or a live
programme
17Play / Pause
Pauses or resumes the current
programme or video
Installation
13
Keyboard (Rear side remote control)
18
19
20
21
22
19
0-9 digits
For channel selection and PIN entry
18
Pairing key
Note: the Horizon remote control is
connected to your Horizon box by radiofrequency. The connection is established
automatically during the initial installation
of the box. If the remote control needs to
be connected to the box again at a later
date (for example if the box has been
returned to its default setting), please
execute the following steps:
1M
ake sure that your Horizon box is
turned on and that there is a clear
sight between the Horizon box and the
remote control
20Keyboard lock key
The remote control has a sensor which
detects which side is facing up and
will activate only the keys on that side.
In case you want to use the keyboard
side while this side is facing down you
can press the lock key to activate all
keyboard keys while they are facing
down
2 T urn the remote control with the
keyboard side facing up
3 P ress and hold the pairing key for 10
seconds aiming at the Horizon box
4 If pairing is successful you will see a
notification on your TV set
21
Navigation
Keys to navigate horizontally and
vertically through menus
22Keyboard for text entry
APS: trigger the letter to
C
appear in capital, press it a
second time to de-activate
Fn (green): press and hold this
key while pressing a key with a
green character to activate the green
character
F n (yellow): press and hold this
key while pressing a key with a
yellow character to activate the yellow
character
23
24
BACK
23Colour keys
24Action keys
MENU key
ACK key
B
Return to previous screen when
navigating a menu. / Access channel
information while watching TV.
OK key to confirm menu selection
Installation
14
Pairing the Horizon remote control with your TV
TV ON/OFF TV Source
Pair the Horizon remote control to your television to switch it on or off
and to adjust the volume.
1.Look up your TV brand code.
Grundig1162
Hitachi1251
JVC1464
LG1628
Loewe1660
Metz1810
Nec1950
Panasonic2153
Philips2195
Pioneer2212
Samsung2448
Sharp2550
Sony2679
Telefunken2914
Thomson2972
Toshiba3021
You can find further TV codes HERE.
2.Switch off the Horizon box.
3.Switch on your television.
4.First, press both the VOL button and the TV Source button for
5 seconds until the TV ON/OFF button flashes 3 times.
5.Enter the TV brand code via the keypad within 10 seconds.
6.Point the Horizon remote control at your TV set and hold down the
TV ON/OFF button for up to 1 min. until the TV turns off. If your TV
does not turn off, repeat steps 2 to 5.
7.As soon as your TV has switched itself off, again press the
VOL button and the TV Source button until the TV ON/OFF button
flashes 3 times.
TV VOL
If you wait too long after the TV has
switched itself off, an incorrect code may
be memorised. If this is the case, please
repeat the procedure.
BACK
Installation
15
Connecting to audio devices
The Horizon box supports audio output to devices, such as a Hi-Fi system
or a home cinema system. Depending on the connections available
on the audio device, you can use one of the three following audio-only
connection options. Note that some home cinemas systems also have
HDMI connections; if you connect with HDMI, you may not need to use
a separate audio connection.
SPDIF
SPDIF coaxial cable
The SPDIF and OPTICAL connectors are
used for digital audio output. The L/R
connectors are used for analogue audio
output.
OPTICAL
TOSLINK (OPTICAL) cable
L/R audio cable
BACK
Installation
16
HOME NETWORK SETUP
Connect to existing router (client mode)
If you ordered a upc cablecom internet subscription with your new
Horizon box, you can use the Horizon box as an internet router and
wireless access point.
If you have an existing internet subscription (separate router with upc
cablecom or third party internet subscription), you can connect the box
to your existing router.
Even if you don’t have an internet subscription you will be able to
connect your devices such as PCs, NAS, tablet PCs or smartphones to
your Horizon box (WLAN or LAN) in order to enjoy your photos, videos
or music on your TV.
For more information refer to the chapter HOME MEDIA SETUP.
If you have an existing internet subscription (upc cablecom or third
party), you can connect the Horizon box to your existing router over
Ethernet or WLAN.
Use Horizon box as router
To use your Horizon box as your router and wireless access point go to
MAIN MENU > TOOLBOX > SETTINGS > HOME NETWORK SETTINGS >
SET UP YOUR HOME NETWORK
Select CREATE NETWORK. The
Horizon box configures its wireless
access point. As a result, the SSID,
and ENCRYPTION METHOD are
displayed on screen. Write down the
SSID, and encryption method, as you
will need them to connect devices to
the wireless access point. The WLAN
password can be found on the bottom of your Horizon HD Recorder.
Connecting over Ethernet
Connect an Ethernet cable between
one of the four LAN ports on the rear
of the Horizon box and your existing
router then go to:
MAIN MENU > TOOLBOX > SETTINGS
> HOME NETWORK SETTINGS
> SET UP YOUR HOME NETWORK
Select JOIN NETWORK. The Horizon box searches the network for the
DHCP server to obtain an IP address.
Once an IP address has been obtained, the following message will be
displayed:
“Your box is successfully connected
to your home network. Please select
CONTINUE to complete the setup
process.”
The Horizon box now acts as Client. At this point, you have the option
to set up your media catalogue by selecting SET UP HOME MEDIA.
Refer to SET UP HOME MEDIA to continue.
Please note that the Horizon Box
uses several of your router IP
addresses.
The Horizon box now acts as your router and wireless access point.
At this point, you have the option to set up your media catalogue by
selecting SET UP HOME MEDIA.
BACK
Installation
17
Connecting over WLAN
To connect the Horizon box to your existing router over WLAN go to:
MAIN MENU > TOOLBOX > SETTINGS > HOME NETWORK SETTINGS >
SET UP YOUR HOME NETWORK
1
Select JOIN NETWORK. The Horizon
box searches the network for a DHCP
server to obtain an IP address.
Since the Horizon box is not directly
connected over Ethernet cable to
your router, the search will not be
successful and you will be offered
the option of selecting your preferred
connection.
2
Now you can select WLAN from the
displayed options.
3
You are then given multiple options
for connecting your box over WLAN:
–– Select from a list of available
WLAN networks
–– SET UP WITH WPS PBC
–– MANUAL ENTRY
Select from a list of available WLAN networks
Select the SSID of the existing WLAN router you wish to connect.
Enter the PASSWORD for the WLAN router, select CONFIRM and press
OK. The Horizon box will now connect to the router.
Set up with WPC PBC
The SET UP WITH WPS PBC option provides an easy connection method
if your existing router has auto pairing configuration capabilities. Check
your router’s user manual for auto pairing setup instructions.
When the router is searching for devices, select SET UP WITH WPS PBC.
The Horizon box and your existing router will then connect.
Manual Entry
The MANUAL ENTRY option requires you to enter the SSID of your
existing router manually. The Horizon box then scans for this network.
Enter the PASSWORD for your existing router, then select CONFIRM
and press OK. The Horizon box connects to your existing router.
At this point, you have the option to set up your media catalogue by
selecting SET UP CATALOGUE.
BACK
Installation
Set up home media
Once you have successfully connected the Horizon box to your home
network, you can set up your media catalogue of music and videos
stored on your connected devices. Make sure your DLNA-certified
devices are connected to the Home Network using either Wi-Fi or
Ethernet before continuing. If your device does not support DLNA you
might install a DLNA server such as Twonky. Twonky is available for
PC, Mac, tablet PCs and smartphones. As a upc cablecom customer,
you can download Twonky software (PC and Mac) for free from the
upc cablecom website (upc-cablecom.ch/twonky). Download Twonky
software for tablet PCs and smartphones from an App Store (e.g. Apple
App Store or Android Market).
18
1
After setting up the home network
you have the option to set up your
media catalogue. Select SET UP
HOME MEDIA and press OK.
2
If DLNA devices are found, the
Horizon box will display a list of the
connected devices.
Select CONTINUE and press OK to
continue with the next step.
3
You will be asked if you would like
your Horizon box to create a catalogue of the music and videos stored
on your home network. This will make
it easier and quicker to find and play
your home network content. Select
YES to turn this on and complete the
setup process.
Horizon’s DLNA functionality is currently limited. If
you possess a large number of photos, videos or audio
content, the box may freeze or respond very slowly. We
recommend you use a LAN cable to connect Horizon to
your home network or else use fewer than 1,000 files.
If your box exhibits problems despite that, we recommend restoring Horizon’s factory settings and forgoing
use of the media playback function from the home
network for the time being.
We are working with our technology partners to extend
the number of compatible formats and improve the
cataloguing of media content from the home network.
Your films and TV series will then
be available in MY LIBRARY > MY
VIDEOS.
BACK
Installation
19
Connecting your PC & Mac over WLAN
3
Tick the “Connect automatically” box
and click on “Connect”.
4
Now enter the relevant password
and click on «Next». It can also be
found on the bottom of your Horizon
HD Recorder below the SSID.
You can connect your PC to the Horizon box using WLAN. Instructions
are provided for the following operating systems:
––
––
––
––
––
WINDOWS 8
WINDOWS 7
WINDOWS VISTA
WINDOWS XP
MAC OS X
Help Line: 0800 66 88 66 | upc-cablecom.ch/support |
upcch_care
Supported operating systems MAC
MAC OS X Snow Leopard 10.6.x
MAC OS X Lion 10.7.x
MAC OS X Mountain Lion 10.8.x
System
Desktop or laptop computer with LAN or WLAN
(network-compatible)
500-MHz-Processor or higher
256 MB of RAM or higher
Screen resolution: min. 1024x768 or higher
Mac or Macbook
Supported operating systems MAC:
MAC OS X Snow Leopard
10.6.x
Installationsvideos
MAC OS X Lion 10.7.x Videos d‘installation
MAC OS X Mountain Lion
10.8.x
Video
d‘installazione
Installation videos
Mac or Macbook:
Free disk space:
min. 200 MB
INTERNETEINRICHTUNG
CONFIGURATION INTERNET
CONFIGURAZIONE INTERNET
INTERNET CONFIGURATION
Bedienungsanleitung
Mode d‘emploi
Manuale d‘uso
User manual
INSTALLATIONSVIDEOS
VIDEOS D’INSTALLATION
VIDEO DI INSTALLAZIONE
INSTALLATION VIDEOS
V1.2
Supported operating systems WIN
Microsoft® Windows® XP Service Pack (SP) 2 (32-bit)
Microsoft® Windows® Vista (32-bit or 64-bit)
Microsoft® Windows® 7 (32-bit or 64-bit)
HorizonAssistant
Assistant DVD
Horizon
DVD
Interneteinrichtung
Configuration Internet
Configurazione Internet
Internet configuration
Version 1.2
Windows: Win 7 / Vista / XP
Apple: Mac OS X > 10.6
BEDIENUNGSANLEITUNG
MODE D’EMPLOI
MANUALE D’USO
USER MANUAL
The Horizon Assistant DVD enclosed with
your Horizon HD Recorder helps you to set up
your internet connection and offers additional
software e.g. a speed optimiser or the upc
cablecom security package.
This key is case-sensitive.
WINDOWS 8
1
Click on the network symbol
at
the bottom right-hand corner of the
taskbar.
2
Select now your network. You will find
your network name on the bottom of
your Horizon HD Recorder. It is called
SSID and starts with UPC. Please ensure
that you select 2.4GHz SSID.
5
You have now successfully established
your wireless Internet connection.
BACK
Installation
20
WINDOWS 7
1
Click on the WLAN icon in the systray
at the bottom of your PC screen.
2
Select the wireless network connection of your Horizon box (e.g.
UPC336980). This is the SSID on
the sticker on the underside of the
Horizon box.
3
Click the Connect button.
4
Enter the security key (WPA2–PSK)
and select OK. You can find the key
on the sticker on the underside of the
Horizon box.
5
Congratulations. You are now connected to the Horizon WLAN network. If you also ordered an Internet
subscription with your Horizon box,
you can now access the Internet.
BACK
Installation
21
WINDOWS VISTA
1
2
Click on the network
icon in the
systray at the bottom of your PC
screen.
4 Enter the security key (WPA2–PSK)
and select OK. You can find the
key on the sticker underneath the
Horizon box.
Select ‘Wireless networks are available’.
5 Congratulations. You are now con3
Horizon box.
nected to the Horizon WLAN network.
If you also ordered an Internet
BACK
Installation
22
WINDOWS XP
MAC OS X
1
Click on the
icon in the systray
at the bottom of your computer
screen.
1
Click on the icon
in the status
bar at the top of your computer
screen and select Turn AirPort On.
2
Select the wireless network connection of your Horizon box (e.g. upc
cablecom338980). This is the SSID
Horizon box.
2
Horizon box.
3
3
Enter the security key (WPA2–PSK)
Horizon box.
Enter the security key (WPA2‑PSK)
Horizon box.
4
4
BACK
The Horizon Main Menu
23
The Horizon interface contains many menus, sub-menus and menu
options. This chapter explains how to handle the menu structure and
how to get the most out of your Horizon media experience.
You will find all functions of the Horizon box in the MAIN MENU. There
are seven MAIN MENU options in the MAIN MENU. These options are:
CHANNELS, TV GUIDE, SUGGESTED, SEARCH, TOOLBOX,
ON DEMAND and MY LIBRARY.
The MAIN MENU is always displayed when you turn the Horizon box
ON from a standby mode, or after pressing the MENU key on the
remote control. It is always displayed with the CHANNELS menu highlighted.
When you turn the Horizon box ON, the channel shown behind
the MAIN MENU will be the last channel you were viewing before the
Horizon box was turned OFF, or your favourite channel.
Pressing the MENU key on the remote control will return you to the
MAIN MENU screen from any screen. Pressing the BACK key on the
remote control switches from the MAIN MENU to the TV screen display.
For details on how to set your favourite
channel (the channel displayed when
the Horizon box is switched ON), go to
PREFERENCES in the TOOLBOX main
menu.
BACK
24
Overview Horizon Main Menu
CHANNELSDisplays information on the current
TV programme
TOOLBOXEnables you to customize the Horizon box and provides online help and
customer care information.
TV GUIDEInteractive programme guide providing
continuously updated information for
current and upcoming programmes.
ON DEMANDProvides an overview of the entire upc
cablecom catalogue, including Video
on Demand and TV on Demand items.
These items are available for rental or
are free.
SUGGESTEDOffers personalised recommendations
and lists of featured videos or other
multimedia content.
MY LIBRARYContains all your recorded or rented
videos, your apps and your home network content such as videos, photos
and music.
SEARCHAllows you to search the available
media content using functions such as
keyword search and advanced search.
BACK
25
Main menu after switching on the Horizon box
MAIN MENU after pressing the MENU KEY during video
playback or during timeshifted playback
While watching TV, a NOW PLAYING status message appears that
indicates if the broadcast is ON DEMAND, DVR, TIMESHIFTED TV or
LIVE TV. The status message includes the title of the broadcast that is
currently playing.
Current channel
Main menu items
Programme
progress bar
Name of the
current programme
Current video or
recording playing
Channel logo Current time & date
Programme title
Name of video or recording
playing in full screen
Current programme on last tuned-in
channel (picture in picture)
You can browse the MAIN MENU options by using the LEFT and RIGHT
keys on the remote control. Press the OK key on CHANNELS in
the MAIN MENU to access the programme in the picture-in-picture
display. Pressing all other MAIN MENU options takes you to the
corresponding sub-menus.
BACK
26
CHANNeLS
The Channels category displays information about the current programme and
enables you to switch channels.
Channel bar
Press OK on the remote control while CHANNELS is
selected on the main menu. The main menu closes and
video is displayed in full screen with the channel bar
showing information of the current programme. The
channel bar will disappear automatically after 5 seconds.
You can change the time the channel bar is displayed in
the PREFERENCES options in the SETTINGS menu.
The channel bar also appears when:
–– pressing the BACK key on the
remote control while watching TV.
–– changing from channel to channel
(zapping).
The channel bar can contain up to four of the following submenu options depending on the channel being viewed:
NOW
NEXT
MORE LIKE THIS
ON DEMAND
This is the default option of the channel
bar. It shows information about the current
programme.
This shows information about the next
programme of the current channel.
Shows content similar to the programme
you are watching.
Shows programmes from the Video on
Demand store of the current channel, if
available.
short press – h ides the channel bar and
returns you to the channel
you are viewing.
long press – displays the
ACTION MENU.
or
– scrolls through the NOW
content for the other available
channels.
Pressing OK selects the available channel for viewing.
– d isplays the ACTION MENU.
– access to the related items.
If there is no next programme
available, this option is not
displayed in the channel bar.
or
If there is no related content
available, this option is not
displayed in the channel bar.
– scrolls through the NEXT
content for the other available
channels.
Pressing OK displays the
ACTION MENU for that
available channel.
or
BACK
– scrolls through the MORE LIKE
THIS content for the other
available channels.
– o pens the channel’s on Demand store.
If there is no on Demand content
available from the selected channel,
this option is not displayed in the
channel bar.
27
Action menu
The action menu contains options
related to the selected programme
and allows you to perform different
actions.
The action menu appears e.g. when
pressing the OK key on the remote
control while watching TV.
RECORD
Enables you to start recording the current programme. After pressing the OK key, the options
screen appears. The ADD EXTRA TIME option
allows you to set the frequency of the recordings
(how many times the recording will occur) and the
end time. If the programme you want to record is
part of a series, the options will include RECORD
ENTIRE SERIES and RECORD THIS EPISODE.
The action menu is common to every TV programme, Video on Demand, DVR recording, and personal media file. Its principle is the same
all over, however the options differ from menu to menu
If the action menu is selected while
the recording is in progress, the
RECORD option is replaced by the
CANCEL RECORDING option.
The action menu options available under CHANNELS:
PAUSE
This is the default item highlighted when the action
menu is displayed. Pressing the OK key displays the
Media Playback control bar with total paused time
displayed. For more details on using the controls,
refer to MEDIA PLAYBACK CONTROLS.
TELETEXT
Displays the Teletext screen that belongs to the
current channel.
MAKE FAVOURITEEnables you to add the current channel to your list
of favourites.
AUDIO & VIDEOOffers setting options for audio, subtitles and
video
MORE LIKE THIS
Launches a screen with related videos and programmes for you to watch.
INFO
Shows information about the programme you are
currently watching. The information includes start
and end time, a progress bar, parental rating, director, actors and description of the programmes
and videos.
BACK
Switching channels while in full screen TV
28
Directly entering a channel number
To switch between channels while in full screen playback, use one of the
following methods:
CH +/- keys
Enter the number on the Horizon remote control to switch directly to a
channel with this number.
If the channel number does not exist, the
system displays an error message and
tunes into the nearest channel.
or
Briefly press the
key on the remote control while in full
screen to zap to the previous or next channel.
The information on the channel is
displayed for 5 seconds. This can be
changed via TOOLBOX – SETTINGS PREFERENCES.
Accessing the channel list
or
Press the
channel list.
Locked items
If you set a programme rating or lock a channel, that programme or
channel will be unavailable for viewing. For information on how to unlock
these items, refer to MISCELLANEOUS – LOCKED ITEMS.
key on remote control for 2 sec to display the
BACK
29
Media playback controls
The Media Playback controls are displayed when pressing the OK key
during a live TV programme or a recorded playback and then pressing
the OK key while the PAUSE option of the action menu is highlighted.
You can also PAUSE a programme with a
long press on the OK button during full
screen playback.
Media Playback is applicable to live TV content, recorded videos, Video
on Demand or TV on Demand items or home network content.
BACK
Recording
30
How to exit the MAIN MENU
To set up a recording, you can either open the action menu and select
RECORD, or you can push the Record button on the Horizon remote
control.
If you want to exit the menus or on-screen
functions quickly and return to full screen TV,
press the Live TV key. With this key, you can
also tune to the last viewed channel.
Recording over the action menu
Press OK during a current programme
to activate the action menu.
Select RECORD and then CONFIRM
RECORDING to start recording. Set
a customised time buffer before and
after the programme under ADD
EXTRA TIME.
Recording over the Rec button on
the remote control
Press REC on the Horizon remote
control during a current programme.
Select CONFIRM RECORDING to
start recording. Set a customised
time buffer before and after the programme under ADD EXTRA TIME.
Your Horizon HD Recorder allows simul
taneous recording of up to 4 programmes!
BACK
REWIND
Press REWIND on the remote control during video
playback doubles the rewind speed and the Media
Playback controls appears. Pressing REWIND repeatedly while rewind is in progress, incrementally
increases the rewind speed.
For example:
Press once to double speed
Press twice for six-fold speed
Press three times for twelve-fold speed
Press four times for thirty-fold speed
31
FAST FORWARD
Press FAST FORWARD on the remote control from
video playback doubles the speed, and the Media
Playback controls bar appears. Pressing FAST
FORWARD while fast forward is in progress, incrementally increases the fast forward speed.
For example:
Press once to double speed
Press twice for six-fold speed
Press three times for twelve-fold speed
Press four times for thirty-fold speed
Pressing PLAY/PAUSE cancels the fast forward in
progress and returns to normal playback speed.
Pressing REWIND at any time doubles the rewind
speed.
Pressing PLAY/PAUSE at any time cancels the
rewind in progress and returns to normal play back
speed. Pressing FAST FORWARD at any time doubles
the fast forward speed.
PLAY/PAUSE
Pressing PLAY/PAUSE at any time during rewind
or fast forward initiates playback at normal speed.
Pressing PLAY/PAUSE while live video is playing initiates PAUSE. Pressing PLAY/PAUSE during
PAUSE mode initiates normal speed playback.
Press FAST FORWARD during PAUSE mode to half
the normal forward speed.
While in FAST FORWARD/REWIND mode,
the on-screen Media Playback controls
indicate the action in progress including
a speed indicator. When you return to
normal speed playback or during PAUSE,
the on-screen Media Playback controls
indicate the status and are cancelled after
a timeout or by the user pressing BACK.
BACK
32
TV guide
Locked items
The TV GUIDE provides detailed information about current programmes
as well as upcoming programmes of individual channels for the next
7 days (depending on the channel) and offers three modes to review
the schedule. Press OK on the remote control to access the TV GUIDE.
If you set a programme rating, or lock a channel, that programme
or channel in the TV GUIDE will be unavailable for viewing. For
information on how to unlock these items, refer to MISCELLANEOUS –
LOCKED ITEMS.
Display information
in set time range
Display information on
the selected channel
Display information
sorted by genre
Display information
on all available channels
BACK
33
ALL CHANNELS VIEW
The ALL CHANNELS VIEW option provides up to 15 days’ programme
information. The channels are included in the channel list with your
favourite channels at the top of the list.
Date of broadcasting
Channel list
Timeline
or
short press– highlights the next/previous channel.
or
long press – moves fast up or down within the channel list
or
short press– highlights the next/previous programme.
or
long press – moves fast to the right or to the left within the
programme list
When the current programme is selected:
short press
– d isplays the action menu with VIEW
highlighted.
long press
– selects the channel and programme and
switches to full screen view of programme.
When any upcoming programme is selected:
short or long press– d isplays the action menu with RECORD
highlighted.
BACK
– returns to TV GUIDE home screen.
MENU
– retrieves the MAIN MENU.
0 – 9
– directly enter a channel number.
Start and end time of
the current programme
Next programme
Picture-in-picture of
highlighted programme
BACK
34
SINGLE CHANNEL VIEW
The SINGLE CHANNEL VIEW option provides information on the current
and upcoming programmes of the selected channel.
Channel selected
Channel list (horizontal navigation)
or
short press – h ighlights the next/previous programme.
or
long press – moves fast up or down within the programme list
or
short press – h ighlights the next/previous channel.
or
long press – m
oves fast to the right or to the left within the
channel list
When current programme is selected:
short press
– d isplays the action menu with VIEW highlighted.
long press
– s elects the channel and programme and switches
to full screen view of programme.
When any upcoming programme is selected:
short or long press– d isplays the action menu with RECORD highlighted.
BACK
– returns to TV GUIDE home screen.
MENU
0 – 9
Broadcast time
Programme list
(vertical navigation)
BACK
35
GENRE VIEW
The GENRE VIEW option displays a programme list from all channels
based on their genre. It contains the following categories:
––
––
––
––
––
MOVIE
NEWS
VARIETY & GAME SHOWS
SPORT
KIDS & YOUTH
––
––
––
––
––
MUSIC & DANCE
ARTS & CULTURE
CURRENT AFFAIRS
EDUCATIONAL
LEISURE
––
––
––
––
––
SPECIAL
ENTERTAINMENT
CRIME
TV SERIES
ADULT
Use the
or
keys to highlight
the genre you want and press OK to
access it.
Here is an example of the MOVIE genre screen:
Name of genre
or
short press – s elects the next/previous programme.
When current programme selected:
short press
– d isplays the action menu with VIEW
highlighted.
long press
– s elects the channel and programme and
switches to full screen view of programme.
When any upcoming programme selected:
short or long press– d isplays the action menu with RECORD
highlighted.
BACK
– returns to the TV GUIDE home screen.
MENU
0 – 9
Time of broadcast
Channel broadcasting the programme of selected genre
BACK
36
ADJUST TIMELINE
This option enables you to change the schedule timeline of the
ALL CHANNELS screen. The time window can be set to 30, 60, 90 and
120 minutes. Press OK on the remote control to access this item.
Time window options
Select one of the time intervals and press OK on the remote control to activate.
The 30 min option will display 30 minutes in total with two intervals of 15 minutes each.
The 60 min option will display 60 minutes in total with two intervals of 30 minutes each.
The 90 min option will display 90 minutes in total with three intervals of 30 minutes each.
The 120 min option will display 120 minutes in total with four intervals of 30 minutes each.
BACK
37
Suggested
Suggested
The SUGGESTED option in the
MAIN MENU contains your personalized recommendations for TV
programmes and Video on Demand
content as well as FEATURED picks
from editors and critics. It also allows
you to change the personalisation
SETTINGS. Press OK on the remote
control to access the SUGGESTED
option.
This option displays a list of content, personally selected for you,
and based on your viewing preferences. If you choose to deactivate
personalised suggestions, this option will instead list generic recommendations. This list is continuously updated with new items.
Featured
This option offers a list of popular items picked by editors and critics.
Settings
This option allows you to activate or deactivate personalisation.
Pressing the OK key with ACTIVATION highlighted displays the YES/NO
selection screen. Select either YES or NO and press the OK key.
BACK
38
SEARCH
Keyword
The SEARCH option in the MAIN MENU enables you to search
for various services and items, such as films, programmes and Video
on Demand content. Not only is this a standalone option in the
MAIN MENU, it is also accessible from many of the on-screen submenus and functions.
The KEYWORD search option enables you to search for items by entering a keyword related to the item.
Home screen of the KEYWORD search:
BACK
39
After entering a few characters, the keyword list is filtered down to
fewer words. If the keyword you want to search for is not yet included
in the filtered list, you must enter more characters.
After entering the first character, the screen automatically offers a filtered keyword list, based on the available matching search results. This
filtered list is refined after each character is entered.
Characters are greyed out and non-selectable if they are not valid as
the next possible character in the search results.
Keyword list
Entered character
(e. g. C)
Number of available
keywords
Keyword list
BACK
Quantity of available content
with the same keyword
40
When the keyword you are searching for appears in the list, use the
or
to highlight it and then select it by pressing OK on the remote control. This will display the results screen:
List of results containing
the selected keyword
If you are satisfied with the result, press OK on the remote control to
access the item.
If you are not satisfied with the result, you can use the REFINE function
to obtain more results.
Refine your results
BACK
41
MY LIBRARY
The MY LIBRARY option in the MAIN MENU enables you to set up and
manage recordings, view recorded and rented content, and view your
home network content, such as photos, music and videos. Press OK on
the remote control to access the MY LIBRARY options.
Your home
network photos
Applications
Your home
Devices
Your home
network music connected to box network videos
Your recorded
programmes
Search option
Your purchased on Demand
films and programmes
Planning your
recordings
BACK
42
MY RECORDINGS
Action menu MY RECORDINGS and ORDERS
This option displays a list of programmes you have recorded, sorted to
show the most recent. At any time, you will always see the newest and
latest recorded content.
Pressing OK when the desired video or recording is highlighted, displays
the action menu, with Play selected.
The action menu contains several options related to the video. After
highlighting an option, press OK to access it. The options are:
PROTECT/
Enables you to protect the video from automatic
UNPROTECT
deletion by the system during disk cleaning actions.
FORMAT
Enables you to change the audio, subtitles and
video format.
INFO
Offers various information on the played video.
The information includes start and end time of
the programme, progress bar, parental rating,
director, actors, users and critics ratings, and
description of the videos.
PLAY/PAUSE
Displays the MEDIA PLAYBACK CONTROLS
which includes the total playing time and the time
already played.
ORDERS
Select ORDERS to view which On Demand content you ordered most
recently. During the rental period (generally 48 h) you can play videos
as many times as you like without incurring additional costs.
MY VIDEOS
PLAY FROM START Enables you to restart the film from the beginning
if it is already being played.
DELETE
Launches a delete confirmation screen enabling
you to delete the video.
LOCK
Enables you to protect the content from auto
matic deletion by the system during disk cleaning
actions.
This option is not yet available. You can access your home network
videos via MY DEVICES.
BACK
43
My photos
The MY PHOTOS option contains all the photos or pictures from your
home network devices. Press OK on the remote control to access your
photos.
Use the
navigation keys to
browse through the available devices.
Once you have highlighted the device
you want, press OK.
Select the “Photos” folder and press OK.
You will then be able to select your pictures by date, album name, etc. Select
the desired folder until your pictures are
displayed.
or
Select the next or previous photo by using the
navigation keys.
The photos can be sorted by DATE or in alphabetical order (A – Z). To do
so, highlight SORT and select one of the options and then press OK to
sort the photos.
Make sure your DLNA-certified devices
are connected to the Horizon home
network using either WLAN or Ethernet.
Refer to SET UP HOME MEDIA for more
information on how to connect your home
media devices.
Please note that the preview
pictures of your photos are
only displayed if the device on
which the photos are stored
supports this function.
BACK
44
Action menu MY PHOTOS
Supported image formats for MY PHOTOS
To retrieve the Action Menu for MY PHOTOS, press OK when viewing a
photo in full screen. The Action Menu contains the following options:
Horizon support the following image formats within MY PHOTOS:
–– .JPG/.JPEG
–– .PNG
SLIDESHOW
For viewing photos automatically in sequence.
After pressing OK, you can select a refresh rate
of one second to a maximum of 20 seconds.
Once you select the refresh rate, press OK to
start the slideshow. Options during slideshow:
STOP SLIDESHOW
Horizon’s DLNA functionality is currently limited. If
you possess a large number of photos, videos or audio
content, the box may freeze or respond very slowly. We
recommend you use a LAN cable to connect Horizon to
your home network or else use fewer than 1,000 files.
S tops the slideshows, returns to full screen
photo view.
If your box exhibits problems despite that, we recommend restoring Horizon’s factory settings and forgoing
use of the media playback function from the home
network for the time being.
PAUSE SLIDESHOW Pauses the slideshow without quitting.
RESUME SLIDESHOW Resumes the paused slideshow.
We are working with our technology partners to extend
the number of compatible formats and improve the
cataloguing of media content from the home network.
BACK
45
My Music
The MY MUSIC option contains all music related items from your home
network devices. Press OK on the remote control to access your music.
Available music albums
media devices.
Indexed music files located on a
currently disconnected device
are displayed in grey type.
Horizon’s DLNA functionality is currently limited. If you possess a large number of photos,
videos or audio content, the box may freeze or respond very slowly. We recommend you
use a LAN cable to connect Horizon to your home network or else use fewer than 1,000
files. If your box exhibits problems despite that, we recommend restoring Horizon’s factory
settings and forgoing use of the media playback function from the home network for the
time being. We are working with our technology partners to extend the number of compatible formats and improve the cataloguing of media content from the home network.
BACK
Name of album
46
Supported music formats for MY MUSIC
Horizon supports the following music formats within MY MUSIC:
–– .MP3
–– .M4A
–– .AAC
–– .WAV
–– .WMA
Album thumbnail (if available)
Track names
Name of album
Track playing time
Use the
navigation keys to browse through the available
albums. Once you have highlighted the album you want to play, press OK.
The first track of the album will start to play.
The music cover must be embedded
within the music file metadata to be
correctly displayed in “My Music”.
BACK
47
MY DEVICES
MY DEVICES displays all the devices you have connected to the Horizon
box and in turn, the contents of the device. Press OK on the remote
control to access the contents of your devices. Select MY DEVICES to
access all supported media (videos, photos and music) from your home
network.
Use the
navigation keys to
browse through the available devices.
Once you have highlighted the device
you want, press OK to access the device
contents.
Select the folder you want to access and
press OK to play it (if it is a video or music) or view it (if it is a photo or picture).
Supported video formats for MY DEVICES
media devices.
Horizon supports the following video formats:
- .AVI
- .MKV
- .MP4
- .MOV
For more information about supported
video formats and codecs visit
the support area on our website
(upc.cablecom.ch/support).
Horizon’s DLNA functionality is currently limited. If you possess a large number of photos,
videos or audio content, the box may freeze or respond very slowly. We recommend you
use a LAN cable to connect Horizon to your home network or else use fewer than 1,000
files. If your box exhibits problems despite that, we recommend restoring Horizon’s factory
settings and forgoing use of the media playback function from the home network for the
time being. We are working with our technology partners to extend the number of compatible formats and improve the cataloguing of media content from the home network.
BACK
48
apps
The Apps (applications) option contains all the applications available on
the Horizon box. Select Apps and OK on the remote control to access
the applications portal. All apps are displayed in a mosaic view.
BACK
49
MY DVR PLANNER
MY DVR PLANNER contains a list of all future recordings. You can also
set up new manual recordings or modify and delete future events.
Set new recording manually
The MY DVR PLANNER screen displays the Recordings list, which is an
overview of all scheduled future recordings. In addition, it enables you
to manually book a new recording by selecting the NEW RECORDING
option. The default order of the displayed items is by date (from earliest
to latest). Within any single date, the items are sorted by start time.
BACK
List of scheduled
recordings
50
NEW RECORDING
This enables you to set up a recording
from any channel, at any date, time and
After setting all aforementioned data,
select RECORD and press OK and
return to the MY DVR PLANNER
frequency that you want.
screen, otherwise correct the settings under CRITERIA.
CHANNEL
Enables you to select the channel you want to record
from. Use the
or
key to scroll through the
channels, then press OK to select a channel.
Action menu My DVR planner
DATE
Enables you to set the day of recording. By default the
first date on the list is TODAY. Use the
or
key
to scroll through the dates, then press OK to select a
date.
START TIME
Enables you to set the start time of the recordings. Enter the digits by using the remote control and press OK.
After setting the time, scroll to CONFIRM and press OK.
END TIME
Enables you to set the end time of the recordings. Enter the digit by using the remote control and press OK.
After setting the time, scroll to CONFIRM and press OK.
FREQUENCY
Enables you to set the frequency of the recording
(how many times the recording will occur). Use the
or
key to highlight one of the options.
To retrieve the action menu for the PLANNER option, press OK when an
item is selected and highlighted.
The action menu contains several options related to the planner. After
highlighting an option, press OK to access it. The options are:
INFO
Offers various information on the item.
LOCK
Enables you to protect the content from automatic
deletion by the system during disk cleaning actions.
DELETE
Launches a delete confirmation screen enabling
you to cancel the current recording.
DELETE ALL Launches a delete confirmation screen enabling
you to cancel all recordings.
RECORD SERIES
Enables you to set up the recording of a complete
series.
SEARCH
Allows you to search the available media content
using functions such as keyword search and advanced search.
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51
on DEMAND
The ON DEMAND option of the MAIN MENU enables you to view and
rent items from the entire upc cablecom catalogue. Press OK on the
remote control to access ON DEMAND.
Available categories
Promotions
Search function
Category selected
The ON DEMAND main screen contains the top content categories,
with ALL VIDEOS being the main category.
ALL VIDEOS includes the complete set of content sub-categories,
giving you access to the full upc cablecom on Demand offering.
BACK
52
ALL VIDEOS
Action menu on demand
ALL VIDEOS is a sub category of the ON DEMAND menu. It displays
the different types of video-related items that are available. Browse
through the different categories and access what you want by pressing
the OK key.
You can browse through the available items by using the navigation keys
on the remote control and by using the REFINE function.
The ON DEMAND action menu appears when you press OK on an item
highlighted in the mosaic view. The various options are based on the
type of item. You can obtain information about the item, rent it, change
the audio, format or subtitles, and search for other items.
Content picture
Available actions
INFO
Offers a variety of information on the selected
video. Information includes parental rating,
director, actors and description of the videos.
RENT
Select RENT and then enter your PIN to order the
film. The default PIN is 0000.
MORE LIKE THIS
Launches a screen with related videos and
programmes for you to watch.
BACK
Content name
TOOLBOX
The TOOLBOX option in the MAIN MENU enables you to customize the
Horizon box according to your needs. It also provides frequently asked
questions and other useful customer care information.
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CUSTOMER CARE
The CUSTOMER CARE option of TOOLBOX provides you with help information. The help information is grouped into the following categories:
HORIZON FAQS and ACCOUNT FAQS
These options provide on-screen help topics arranged in a series of menus
and sub-menus. The help topics provide information on the various
features of the Horizon box, its system, and your account.
CONNECTION TEST
The CONNECTION TEST allows you to test the connection of the
Horizon box to the upc cablecom network and check that your home
connection is working.
CONTACT UPC CABLECOM
The CONTACT UPC CABLECOM option contains the various methods
of contacting upc cablecom such as regular e-mail or social media.
Select one of the options for more information.
BACK
Settings
The SETTINGS option of TOOLBOX enables you to customize the Horizon box. It contains the following options:
54
HORIZON BOX
Enables you to set and adjust basic features of the
Horizon box.
AUDIO/
Enables you to set video and audio formats and
VIDEO SETTINGS other preferences.
PIN & PARENTAL
Enables you to set various features regarding your
CONTROL
personal privacy, organize your children’s access
to the Horizon box and channels, and create a PIN
code.
RECORDINGS
Enables you to set reminder notifications on or off,
& REMINDERS set your recording preferences and manage the
Horizon box disk space.
PREFERENCES
Enables you to compile a list of your favourite
channels and set your viewing preferences.
HOME NETWORK
Enables you to set up your home network and your
Settings
media catalogue.
BACK
55
HORIZON BOX
The HORIZON BOX option enables you to set and adjust basic functions
of the Horizon box.
POWER MANAGEMENT
The options available in POWER MANAGEMENT enable you to set the
level of standby power and define standby usage:
STANDBY POWER Enables you to set the power level used when the
USAGE Horizon box is in standby mode. The options are
HIGH, MEDIUM, or LOW.
Please note that when the power usage
is set to LOW, your Phone and Internet
connection will be deactivated.
AUTO STANDBY E nables you to define when the Horizon box
automatically switches to standby.
AUTOMATIC
The Horizon box switches to standby at the time
set by you or after a set period of time.
OFF
AUTO STANDBY not in use.
SOFTWARE
Enables you to update the Horizon box system with the newest
software and checks the version information of the currently installed
system software.
DIAGNOSTICS
The options available in DIAGNOSTICS enable you to review the status
of various features of the Horizon box
FACTORY RESET
Enables you to reset the Horizon box to the factory default settings
with the possibility to keep or delete the recordings stored on the
Horizon box disk.
FRONT PANEL BRIGHTNESS
This option enables you to set the brightness of the Horizon box
front panel display. The available setting levels are 25 %, 50 %, 75 % and
100 %, where 100 % is the maximum brightness.
AT NIGHT
The Horizon box switches to standby at the
default time of 23:00. AT NIGHT standby finishes
at a default time of 5:00. These times can be set
using DEFINE AUTO STANDBY TIME.
DEFINE AUTO E nables you to set the start and end time
STANDBY TIME of AUTO STANDBY.
ACTIVATE e nables you to set the period of time after which
STANDBY AFTER the Horizon box switches to standby. The time is
set in increments of 30 minutes, from 30 minutes
to a maximum of 240 minutes. The default is 210
minutes.
BACK
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Audio / Video Settings
The AUDIO / VIDEO SETTINGS option enables you to set video and
audio formats.
VIDEO SETTINGS
The options available in VIDEO SETTINGS enable you to select the type
of video connection, set the display format and resolution:
VIDEO E nables you to select either the HDMI or SCART
CONNECTION connections, or allows the Horizon box to automatically select the required video connection.
TV SET INFO P rovides info about the TV set if supported by
your TV device.
HD RESOLUTION Enables switching between TV resolutions.
AUDIO SETTINGS
The options available in AUDIO SETTINGS allow you to enable and
disable different audio outputs and change audio delays for both HDMI
and SCART. The audio delay setting helps you to optimise the time
delay between the video and the audio signal if needed.
SCART OUTPUT Enables or disables SCART audio output.
HDMI OUTPUT Enables or disables HDMI audio output
S/PDIF OUTPUT Enables or disables S/PDIF audio output.
DOLBY (AC3) Enables or disables S/ DOLBY (AC3) audio
OUTPUT output.
TV COLOR A
llows you to select the appropriate TV
OUTPUT colour output. The AUTOMATIC option is set as
standard. The available options are AUTOMATIC,
RGB, YCbCr-4:2:2 and YCbCr-4:4:4. If problems
occur with picture displaying (e.g. picture loss or
incorrect colours), switching to RGB may prove
helpful.
S/PDIF AUDIO S ets the S/PDIF audio delay. The delay can
DELAY be changed in increments of 50 ms between
limits of 0 ms and +200 ms.
HDMI AUDIO S ets the HDMI audio delay. The delay can
DELAY be changed in increments of 50 ms between
limits of 0 ms and +200 ms.
4:3 VIDEO Enables you to select the type of screen display
DISPLAY to use when a programme is broadcasted in 4:3
mode, either PILLARBOX, FULLSCREEN (ZOOM),
or FULLSCREEN (STRETCH).
BACK
57
Pin and parental control
The PIN AND PARENTAL CONTROL
option enables you to set various features regarding your personal privacy,
organises your children’s access to
the Horizon box and channels, and
creates a new PIN code.
PIN CODE
The options available in PIN CODE enable you to change your PIN
CODE, and set if and when PIN entry is necessary:
CHANGE PIN Select this option if you want to change your
CODE PIN CODE. The default PIN CODE is 0000.
REQUIRE PIN Select this option if you want to request a
ENTRY PIN CODE when accessing the SETTINGS menu.
PARENTAL CONTROL
The options in PARENTAL CONTROL enable you to lock channels
and programmes. You will need to enter your PIN CODE to view these
channels and programmes.
LOCK/UNLOCK CHANNELS
enables you to lock or unlock individual
channels. You must enter your PIN code
to view any locked channels.
REQUIRE PIN AT With this option set to ON, you must enter the
STARTUP PIN CODE when switching the Horizon box ON
from standby.
PURCHASE PROTECTION
This option enables you to set Purchase Protection ON or OFF. With
Purchase Protection set to ON, you are asked to enter your purchase
code when renting items. If you set this option to OFF, anyone can rent
items using your account. In default setting, the Purchase Protection is
set to ON.
Choose the channels you would like to
lock or unlock by pressing the OK key.
You will see a lock displayed beside the
selected channel
After selecting the channels go to
the left and select CONFIRM LIST by
pressing the OK key.
LOCK By activating this option you will be asked
PROGRAMMES to enter a PIN for programmes, which are
BY AGE unsuitable for the selected age.
BACK
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RECORDINGS AND REMINDERS
The settings grouped under RECORDINGS AND REMINDERS enable
you to manage your recording times and handle conflicts.
RECORDINGS
The following options are available:
DISK SPACE AUTO DELETE RECORDINGS
MANAGEMENT The Horizon box will resolve any conflict by itself at the time the
actual conflict arises.
TIME BEFORE AUTOMATIC
PROGRAMME The Horizon box monitors changes in the programme start and end
time and adjusts the times in order to fully record the programme.
WARN ME ABOUT CONFLICTS
You are notified that recordings will be deleted to free up space
for new recordings. If no recordings can be deleted (for example
when all recordings on the DVR are protected) a notification is
displayed to inform you to free up disk space to continue with the
new recording.
NONE
The recording starts at the scheduled time.
1 min, 2 min, 5 min, 15 min, 30 min
Adds the selected number of minutes to the start of the recording.
TIME AFTER AUTOMATIC
PROGRAMME The Horizon box monitors changes in the programme start and end
time and adjusts the times in order to fully record the programme.
NONE
The recording ends at the scheduled time.
NEVER DELETE RECORDINGS
You can resolve the conflict manually by selecting a programme to
cancel.
USED DISK SPACE Shows you the amount of disk space used as a percentage.
SERIES FROM SINGLE CHANNEL
RECORDING Records the series only from the selected channel.
1 min, 2 min, 5 min, 15 min, 30 min
Adds the selected number of minutes to the end of the recording.
FROM ALL CHANNELS
Records the series from all channels that are showing it.
REMINDER NOTIFICATION
This option enables you to turn reminder notifications ON or OFF.
BACK
59
PREFERENCES
The settings grouped under PREFERENCES enable you to personalize
your user experience with the Horizon box.
GENERAL
The options available under GENERAL settings are the menu language,
the basic display settings for menus and the preferred start channel.
TV GUIDE Enables you to change the way the TV Guide is
BACKGROUND displayed. The options are:
MENU Enables you to change the menu language. The
LANGUAGE options are the same as those shown when the
Horizon box was started for the first time. You
can set the menu language to German, French,
Italian and English.
TRANSPARENT BACKGROUND
The TV Guide is displayed over the full screen
current channel.
TRANSPARENCY Enables you to set the transparency of the menus
that appear over full screen TV. The options are:
CLEAR
The most transparent
STANDARD
About 50% transparent
SOLID BACKGROUND
The TV Guide is displayed with the current
channel in a mini TV screen in the top left corner.
START CHANNEL E nables you to select the channel that is
displayed when you start the Horizon box. The
options are:
DEFAULT
Shows the upc cablecom Info Channel
DARK
The most opaque
INFO MENU Enables you to set the length of time the channel
TIME OUT bar is displayed. The options are 5 sec, 10 sec, or
15 sec.
LAST VIEWED CHANNEL
Shows the channel being watched when the
Horizon box is switched off.
SELECT YOUR CHANNEL
Enables you to select the start channel from the
full channel list.
BACK
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FAVOURITE CHANNELS
These options enable you to create a list of your favourite channels.
SET FAVOURITES
Sets your list of favourite channels. These channels appear on top of
the default channel list. You will recognise your favourite channels by a
star beneath the channel logo when zapping.
REORDER FAVOURITES
Reorders your list of favourite channels. The order you choose is the order
the channels will appear when changing channels.
To compile a list of favourite channels:
–– Select FAVOURITE CHANNELS followed by SET FAVOURITES
–– Browse through the available channels and select any you want using
the OK key. Once a channel is selected, there is a ✔ symbol next to
its name.
–– IMPORTANT: confirm your favourite list by selecting CONFIRM LIST
on the left
To reorder the channel list:
–– Select FAVOURITE CHANNELS option followed by REORDER FAVOURITES
–– Browse through the list and select the channel you want to move using
the OK key.
–– Use the UP or DOWN keys to move the channel to a different position.
Press OK to confirm.
–– IMPORTANT: confirm the new order by selecting CONFIRM on the left
BACK
PREFFERED AUDIO LANGUAGE
This option enables you to set a soundtrack language, for example
for sports programmes that is different to the selected Horizon box
language.
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TELETEXT DISPLAY
This option enables you to select the type of background you want for
the Teletext display.
BLACK Sets the background of the Teletext display to
BACKGROUND black.
SELECT E nables you to set the soundtrack language
SOUNDTRACK when available. Press OK to show the list of availLANGUAGE able languages. Scroll to the language that you
want and press OK.
DEFAULT Resets the soundtrack language to the default
SETTINGS language.
SUBTITLES
This option enables you to have subtitles during programmes that
support this option.
SUBTITLE Enables you to set subtitles ON or OFF.
DISPLAY
PREFFERED E nables you to set the subtitles language
SUBTITLE for display during both broadcast and Video
LANGUAGE on Demand programmes.
TRANSPARENT S ets the background of the Teletext display
BACKGROUND to transparent. The current channel is visible
through the display.
PERSONAL SUGGESTIONS
Horizon comes with unique features that provide a fully personalised
entertainment experience. It can remember the TV programmes you
have recorded or watched earlier. Using this information, Horizon will
offer personalised suggestions on TV programmes, Video on Demand
films and TV series that you may find of interest. After entering your
PIN you can activate or deactivate PERSONAL SUGGESTIONS.
ACCESSIBILITY
This option provides settings that make it easier for those with hearing
disabilities to use the Horizon box.
DEFAULT Resets the subtitles settings to the default
SETTINGS settings for your location.
HARD OF E nables you to view additional descriptive
HEARING subtitles for customers with hearing problems
SUBTITLES where available. This service in not available on all
channels.
esets the accessibility options to the default
RESET R
ACCESSIBILITY setting. The default setting is OFF.
SETTINGS
BACK
HOME NETWORK SETTINGS
The settings grouped under HOME
NETWORK SETTINGS enable you to
set up your Horizon box as a router
and wireless access point or connect
the Horizon box as a client to an
existing router.
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WLAN SETTINGS WLAN ON/OFF
Enables you to switch the access point ON and
OFF.
SET UP WITH WPS PBC
WPS (WLAN Protected Setup) allows you to
connect devices to the Horizon box by pushing a
button on your existing router if it supports WPS.
This is called Push Button Configuration (PBC).
You can then access multimedia files
stored on your PC and other devices,
and play them back using the Horizon
box.
This pairing process requires you to set the Horizon
box in WPS mode by using the SET UP WITH WPS
PBC option in WLAN SETTINGS, after which you
need to press the WPS button on your router
within two minutes.
SET UP YOUR U
se this wizard to set up the Internet and home
HOME NETWORK network connections on your Horizon box. This
will allow you to access video, music and photo
content stored on your home network from this
box.
nce paired successfully, the Horizon box and
O
your device are connected.
ETWORK NAME (SSID)
N
Enables you to set your own network name for
the Horizon box
T here are two options to choose from. If you have
a upc cablecom internet connection, you can set
up your box as the main Internet access point
for your home network. If you have an Internet
connection through another access point in your
home, you can connect your box to that existing
home network. See HOME NETWORK SETUP for
instructions.
WLAN PASSWORD
Enables you to change the access point password.
WLAN CHANNEL
Enables you to select the WLAN channel the
access point will use.
NETWORK Provides information on the status of the home
DIAGNOSTICS network
Please note that the length of your password must be at least 8 characters. To
confirm your new password, press BACK
on the Horizon remote control and then
select APPLY SETTINGS.
BACK
Miscellaneous
63
LOCKED ITEMS
Locked channel or programme in channel bar
If you set a programme rating or lock a channel, that programme or
channel will be unavailable for viewing.
Locked programmes or channels are also
shown when using the channel bar.
This occurs by pressing the UP or DOWN keys
when the channel bar is displayed. The channel bar content is updated to the previous/
next channel, but the channel or programme
is locked.
Locked channel
This occurs when the current channel is
locked for viewing. To unlock the channel press
OK and enter your PIN or go to SETTINGS to
remove the lock for this channel. The default
PIN is 0000.
Locked programme
Unsubscribed channel in channel bar
This occurs when pressing the UP or DOWN
keys when the channel bar is displayed.
The channel bar content is updated to the
previous/next channel, but the channel or
programme is unsubscribed.
This occurs when the current programme is
locked by age rating for viewing. To unlock the
programme press OK and enter your PIN or
go to SETTINGS to remove the age rating. The
default PIN is 0000.
Unsubscribed channel
This occurs when the channel you switch to
is not part of your subscription. If you wish to
subscribe to this channel please go to upc-cablecom.ch/myupc and login into your account
or call 0800 66 88 66.
BACK
Miscellaneous
64
RECORDING CONFLICT MANAGEMENT
Programme recording conflicts
Your Horizon HD Recorder allows simultaneous recording of up to
4 programmes. If more than 4 recordings are active at the same time, a
recording conflict will occour.
A programme recording conflict
occurs when you try to book a
recording and the maximum number
of other recordings, that have overlapping times, are already booked. The
conflict arises when you select the
RECORD option in an action menu
and press the OK key. When a conflict
occurs (Message - a conflict has o
ccurred), the conflict resolution
screen appears. You can choose to
resolve the conflict in three ways:
There are two situations where recording conflicts can occur.
When you want to record a programme and other programmes are
scheduled for recording with recording times that overlap
(PROGRAMME RECORDING CONFLICTS).
When you book a recording and the disk is full
(DISK SPACE MANAGEMENT CONFLICTS).
Conflicts can occur when you try to book a recording from any of the
following areas:
–– during Live TV content
–– while using the channel bar
–– in the TV Guide
–– from your Search results
–– in Suggestions
–– while searching Related items
–– MANUALLY
–– AUTOMATICALLY
–– CANCEL RECORDING
BACK
Miscellaneous
65
AUTOMATICALLY
MANUALLY
If you select the AUTOMATICALLY option, the Horizon box decides at
the actual time of the conflict, how to resolve the conflict.
The Horizon box assigns each of the booked recordings a priority level,
with protected recordings having the highest priority and recordings
that were booked earlier, the lowest priority. Live TV has priority over all
bookings.
When a conflict is imminent, the Horizon box will stop recording the
booking with the lowest priority and start recording the booking with
the higher priority.
If the higher priority booking is completed before the lower prioritised
booking time is over, the Horizon box will resume recording the lower
priority booking.
If you select the MANUALLY option
and press OK, a list of programmes to
be recorded appears (listed from the
earliest to the latest).
You can now select the single/multiple programmes that you want to
cancel to resolve the conflict. Until
the conflict is resolved, the highlight will stay on the next item that
needs to be cancelled. If the conflict
is resolved, this screen disappears
automatically.
There is a timeout of 120 seconds on
this screen. If the timeout elapses and
you have not selected how to solve the
conflict, the new recording you set is
automatically cancelled.
CANCEL RECORDING
The option CANCEL RECORDING cancels the newest booking and
returns to full screen TV.
BACK
Miscellaneous
Disk space management conflicts
The Disk Space Management conflict screen is displayed when you
have started or booked a recording of a programme and the Horizon
box determines that there is insufficient disk space to complete the
booking. When this conflict screen appears, it is displayed because of
the Disk Space Management settings you have configured in TOOLBOX
– RECORDINGS AND REMINDERS.
Conflict during recording in progress
When there is a recording in progress and the disk is full, the following
screen appears:
66
Based on the priority of the recordings, the system displays two diffe
rent messages.
The following message is displayed if there are non-protected (low
priority) recordings on the disk:
Your disk is full. Would you like to automatically delete
previous recordings?
In this case, you are asked to accept or reject the deletion of low
priority recordings from the disk to continue the recording. You have
two choices:
–– To keep the low priority recordings, select the NO option and press
OK. The Horizon box will not cancel the recordings with low priority
and recording of the current booking is stopped.
–– To delete low priority recordings, select the YES option and press OK.
The Horizon box will cancel recordings with low priority and the
current booked recording will continue.
The following message is displayed if protected (high priority) recordings
are on the disk:
Your disk is full. You need to delete previous recordings stored
in your library.
In this case, you are asked to accept or reject the deletion of high
priority recordings from the disk to continue the recording. You have
two choices:
–– To keep the high priority recordings, select the NO option and press
OK. The Horizon box will not cancel the recordings with high priority
and recording of the current booking is stopped.
–– To delete the high priority recordings, select the YES option and
press OK. The Horizon box will cancel recordings with high priority
and the current booked recording will continue.
This screen has a 180 seconds timeout for
your decision. If the timeout expires, the
default action (NO option) will take place.
BACK
Miscellaneous
67
Conflicts during booking or instant recording
When you are booking a recording or you manually start a recording and
the disk is full, the system will also display a conflict warning message.
Depending on the disk management settings you have set in
TOOLBOX – RECORDINGS AND REMINDERS the Horizon box will
give you the following options:
–– If the Disk Space Management settings are set to NEVER DELETE
RECORDINGS, the notification screen is displayed. You must go to
the LIBRARY and select recordings to delete to free up disk space.
–– If the Disk Space Management settings are set to AUTO DELETE
RECORDINGS or WARN ME ABOUT CONFLICTS, the Horizon box
checks if there are any lowest priority recordings. If there are, then
the disk quota conflict is ignored and the recording is booked. Low
priority recording disk space will be used for the booking
–– If there are no low priority recordings, the notification screen is displayed. You must go to the LIBRARY and select recordings to delete
to free up disk space.
This screen will disappear after a timeout
of 120 seconds. If the timeout expires, the
booking will be ignored.
BACK
Our telephone services
68
Setting up the voicemail box for the first time
We are happy that you have chosen Phone. The following pages contain
everything you need to know about the various options which this new
service from upc cablecom offers you. We would like to wish you a lot
of fun with your first call.
The voicemail box is deactivated by default. If required, you will need to
set up the voicemail box first.
Your voicemail box
3 P lease dial number 3 and follow
the instructions.
Changing your PIN code for external access to the
voicemail box
Features on the voicemail box
–– Notification of new messages by means of a special buzzing sound
on your home phone or, alternatively, an SMS can be sent to your
mobile phone
–– Messages can be retrieved and voicemail box settings changed via
the Internet
–– A choice of a standard greeting or a personally recorded
announcement (max. 1 minute recording time)
–– Push-button callback
–– Maximum duration per recorded message: max. 5 minutes
–– Capacity: 100 messages
–– Storage time for incoming messages
– New (unheard) messages: 30 days
– Previously heard messages: 5 days
– Stored messages: 30 days
–– Voice-guided user instructions in German, French, Italian or
English
–– Direct access to your voicemail box when you are away from home:
dial 086 followed by your phone number including the area code
(e.g. 086 044 123 45 67).
Here you can choose the language,
record a personal message and
change your PIN for external access
to the voicemail box. You can switch
this on by forwarding your calls.
3 Call the number 3 to access the “Main Menu” of your voicemail box.
3 Press the number 3 to go to the “Settings” menu.
2 Press the number 2 to go to the “Changing your PIN code” menu.
Follow the voice-guided instructions to change your PIN code.
Please note that the PIN code for external access to the voicemail
box is not valid for call barring services. There is another PIN code
for that matter.
Listening to voicemail messages
When new messages have been recorded for you, the voicemail box
can notify you in two ways.
–– By SMS on your mobile phone (activation is described below)
–– By a double beep when you pick up the receiver
BACK
Listening to voicemail messages from your own line
3 D
ial number 3 to listen to your
voicemail messages.
3 Once you have listened to them,
you can delete voicemail messages by pressing button 3.
69
Operating the voicemail box
While listening to a voicemail message and immediately thereafter, you
will have the following options:
Pause Replay
Listening to voicemail messages from any line
Previous message
1
2
3
Cancel
Go back 10 seconds
4
5
6
Go forwards 10 seconds
7
8
9
Delete
*
0
#
0 8 6 your telephone number
Call the number 086 followed by your telephone number (for example, 086
044 123 45 67) and press the * button during the greeting
message. Now enter your pin and confirm with the button # .
Listening to voicemail messages over the Internet
Back
Log on to “My Account” on upc-cablecom.ch and click on “My products”. With your PIN code, you can access the section “Voicemail box”
and listen to messages there.
Help Save
Notification via SMS
Log on to “My Account” on upc-cablecom.ch and click on “My products”. With your PIN code, you can access the section “Voicemail box”
and specify a mobile phone number that will receive an SMS for every
new voicemail messages.
BACK
70
Forwarding calls to the voicemail box
Call barring services
Forwarding calls to your voicemail box when your phone
line is busy
This function is used to block outgoing calls. The function is protected
by a PIN code. This means that only you can activate or deactivate the
function.
Activation
Call the following service number:
* 555 #
Deactivation
# 555 #
Wait for the confirmation and then end
the call.
the call.
Forwarding calls to your voicemail box when you are not
available (after 25 seconds)
Activation
* 888 #
Deactivation
# 888 #
the call.
the call.
Forwarding all calls to the voicemail box
(you will receive no further calls on your telephone.)
Before you can use this service, you must first change the pre-set
PIN code (0000) on your home phone connection. The PIN code
must contain four digits and four identical numbers may not be
used. This is not the same PIN setting as for external access to
the voicemail box. However, you can define the same PIN for both
functions.
* 99 * 0000 * new PIN
* repeat new PIN #
Wait for the confirmation and then end the call.
Please note that only one call barring function can be activated at
any one time. In order to switch from one call barring function to
another, simply activate the call barring function you wish to use.
The previous function will be deactivated automatically.
Barring all outgoing connections (except for emergency calls
112, 117, 118, and short numbers 143, 144, 145 and 147)
Activation
* 000 #
Deactivation
# 000 #
Activation
* 33 * your PIN * 1 #
Deactivation
# 33 * your PIN #
the call.
the call.
the call.
the call.
BACK
71
Barring outgoing calls to numbers abroad and calls to
satellite phones
Barring outgoing calls to numbers abroad, to all business
numbers and calls to satellite phones
Activation
* 33 * your PIN * 3 #
Deactivation
# 33 * your PIN #
Activation
* 33 * your PIN * 7 #
Deactivation
# 33 * your PIN #
the call.
the call.
the call.
the call.
Barring outgoing calls to satellite phones
Activation
* 33 * your PIN * 4 #
Deactivation
# 33 * your PIN #
the call.
the call.
Barring outgoing calls to satellite phones and business
numbers (0906x)
Activation
* 33 * your PIN * 8 #
Deactivation
# 33 * your PIN #
the call.
the call.
Barring outgoing calls to business numbers (0906x)
Activation
* 33 * your PIN * 5 #
Deactivation
# 33 * your PIN #
the call.
the call.
Barring outgoing calls to 0900x, 0901x and 0906x
business numbers
Activation
* 33 * your PIN * 6 #
Deactivation
# 33 * your PIN #
the call.
the call.
Call forwarding
Permanent call forwarding to a chosen number
This enables you to forward all incoming calls to another telephone
number.
Activation
* 21 * call forwarding number
the call.
BACK
#
Deactivation
# 21 #
the call.
72
Forwarding calls to a chosen number when you are not
available (after 25 seconds)
Additional functions
This enables you to forward all incoming calls to any telephone number.
Do not disturb
Activation
#
the call.
Deactivation
# 61 #
the call.
Forwarding calls to a chosen number when your phone line
is busy
This enables you to forward all incoming calls to another number when
your line is busy.
Activation
the call.
#
Deactivation
# 67 #
the call.
Please note that when activating call forwarding “after a delay” or
“if engaged”, the relevant forwarding instructions to the voicemail
box are deactivated and have to be reprogrammed if required. If
you wish to divert to a new telephone number, deactivate the old
diverted number first. Please also note that call forwarding does
not work if the “Call waiting” function is active.
If you prefer not to be disturbed, you can turn off your phone with “Do
not disturb” without disconnecting the phone from the cable modem.
A recorded message will advise the caller that you do not wish to be
disturbed.
Activation
* 26 #
Deactivation
# 26 #
the call.
the call.
Suppressing your number – for individual calls
You can block your telephone number on a call-by-call basis to
prevent it from being displayed on the called subscriber’s phone.
* 31 * number to call #
Wait for the confirmation and then end the call.
Permanently suppressing your number
To activate this function, please call our customer service on
0800 66 88 66.
BACK
73
Rejecting calls from withheld numbers
Toggling
Activation
* 77 #
Deactivation
# 77 #
the call.
the call.
Rejecting a waiting call
Press
or
R and wait for the dialling tone and press 0 .
Please note that call forwarding does not work if the “Call waiting”
function is active.
Please note that some companies as well as private subscribers
will not accept calls if the caller’s number identification is blocked.
Accept waiting call and end existing call
Call waiting
If your line is engaged, a third party can still call you and let you know
that they are waiting. You will be informed by means of an audible tone.
You now have the option of terminating the present call or placing it on
hold temporarily while you accept the waiting call. You can of course
ignore the waiting call if you wish.
Activation
* 43 #
Deactivation
# 43 #
the call.
the call.
Press
or
You can also end the current connection by hanging up. In this
case, a call indicates that you have a pending call. While you hear
the ringing tone, you can accept the pending call by lifting the
receiver.
Accept waiting call and place existing call on hold
Press
or
Press
or
R and 2 to switch between the connections / calls.
Please note that as long as the “Call waiting” function is active,
forwarding will not work. When you end one of the two connections (hang up the receiver), a tone indicates that the other
connection is still active. While you hear the ringing tone, you can
answer the other connection by lifting the receiver.
BACK
74
Hold
Three-way conference
This enables an existing call to be placed on hold in order to query
something with another subscriber on the same line or to answer a
waiting call (that has already been signalled). The existing call is held in
the exchange.
uring a call, you can add another person to the conversation or exD
clude them again at any time without terminating the existing call.
Hold and accept a new incoming call
Press
or R and wait for the dialling tone.
Select the number 2 for questions (within 20 seconds)
and wait for a connection.
Start three-way conference (during a call)
Press
or
press
or
R , wait for the dial tone and enter the desired number;
R again and wait for the dial tone and confirm with 3 .
End – during a call
Press
or
R , then 2 to switch between the connections / calls.
Terminate call on hold
Press
or R and wait for the dialling tone and press
The existing call remains active.
0.
Replace receiver (both calls are terminated).
To switch back and forth between participants:
Press
or R , wait for the dial tone, enter 2 .
First connection is put on hold, second remains active.
From the function “Hold”
Press
R or 3 and wait.
Terminate current call and accept call on hold
Press
or R and wait for the dialling tone and press
The call on hold becomes active.
1.
Fax
You can also connect a fax machine for data transmission to the cable
modem. The fax groups 2/3 (up to 14.4 kbit/s) are supported.
If you terminate one of the two calls by replacing the receiver, the
phone will ring to indicate that the other call remains active. You
can accept the call by picking up the receiver while the phone is
ringing.
BACK
75
Abbreviated dialling numbers
Support
Number
Service name
Description
1818
Directory enquiries
National and international
112
Emergency services number
117
Police
118
Fire service
143
Telephone counselling service
144
Ambulance
145
Emergency numbers for
cases involving poisoning
147
Telephone assistance for
children and young people
140
Breakdown service
1414
Rega
1415
Air-Glaciers
1600
Regio-Info
161
Talking clock
162
Weather forecast
163
Inforoute
TCS road information
164
SporTel
Sports information
175
Trouble-shooting service
187
Avalanche bulletin
You can find answers to frequently asked questions and general tips
online at upc-cablecom.ch/support. Of course, our technical support is
also available at 0800 66 88 66, Monday to Friday from 8 am to 10 pm
and Saturday and Sunday from 10 am to 6 pm.
Connects you to the nearest
emergency control centre.
Offers round-the-clock
medical advice in cases
involving poisoning.
Emergency helicopter
Regional information
BACK
76
Our additional Internet services
Webmail
Thank you for choosing upc cablecom as your Internet service provider.
The following pages contain everything you need to know about the
various options provided by the tried-and-test Internet service from
upc cablecom. We hope you have a lot of fun!
Depending on the type of subscription, you can register up to five
@hispeed.ch e-mail addresses. The maximum storage space per e-mail
address is 500 MB. The maximum size of an e-mail is limited to 15 MB
(sending and receiving). You can login to Webmail at www.hispeed.ch.
For this, you need your @hispeed e-mail address and your personal
password. You will receive the password (username and password)
separately by mail.
Installation
For correct installation of your modem and the wireless router please
either use the upc cablecom Installer DVD or the Quick Install Guide.
The DVD provides animated instructions on how to connect the devices
correctly, automatically creates a wireless connection with your computer and sets up a personal @highspeed.ch e-mail address.
You will also find the Security Package on the Installer DVD, which provides your Windows computer with optimal protection against viruses.
At hispeed.ch, you have you have access to other services, such as setting up your own homepage (“My Homepage”) or sending a free SMS
(between 40 and 60 SMS). You also have 100 MB of “Online Storage”,
which you can access from anywhere or allow your friends to access it.
Security
Support
The complete security solution offered by upc cablecom protects your
computer effectively against threats from the Internet. The Internet
Security Package includes anti-virus protection, spyware protection and
also a firewall and parental control.
Please use the Installer CD to install the Security Package or download
the software from upc-cablecom.ch/ security.
You can find answers to frequently asked questions and general tips
online at upc-cablecom.ch/support. Of course, our technical support is
also available at 0800 66 88 66, Monday to Friday from 8 am to 10 pm
and Saturday and Sunday from 10 am to 6 pm.
Additional services
BACK
Appendices
Accessing the Web interface of your
Horizon ROUTER
The integrated WLAN router in the Horizon box operates independently
and can be accessed from a computer. The most important settings can
also be accessed via the Horizon menu (SETTINGS/HOME NETWORK
SETTINGS). Follow these steps to access the Web Admin interface of
the Horizon router:
1. Connect your computer to the rear of the Horizon box using an
Ethernet cable
2. Open a web browser and type in the following address:
http://192.168.192.1
3. Enter “admin” as both the username and password
77
Checking WLAN settings
To check the basic settings of the WLAN network select Wireless >
2.4GHz > Radio.
This screen shows the SSID and the channel in use.
The Horizon Web Admin interface is loaded into your web browser.
BACK
Appendices
78
Changing the WLAN security settings
TROUBLESHOOTING
To change the WLAN security mode, encryption or password select
WIRELESS > 2.4GHz > Security.
Horizon box failure icons
If any of the following icons appear on the Horizon box display during normal operation and the problem persists, contact upc cablecom
customer care (0800 66 88 66).
TELEPHONEFailure, no dial tone but your telephone
No dial tone
subscription is active.
HORIZON
OFFLINE
BOXThere is no connection to
CONNECTIVITY upc cablecom services.
WLAN CONNECTIVITYHorizon box WLAN connectivity failed.
Error messages
This screen shows the used authentication and encryption protocols
and gives you access to the connection password. This can be changed
in the “Passphrase” field. Make sure to note the password you enter
as this will be required when connecting other devices to the WLAN
network of your Horizon box. The default password can be found on the
underside of your Horizon box.
If an error message appears on the
screen during either the installation process or normal use, follow
the instructions on the screen and
write down the ERROR CODE. If the
problem persists, please call upc
cablecom customer care (0800 66
88 66).
BACK
Appendices
Problems and solutions
There is no picture on the TV
79
The volume controls on the Horizon remote control does not work.
I can’t change the volume for any programmes
–– Check the HDMI or SCART cable connections of the Horizon box
and TV.
–– Check the cable connection between the Horizon box and cable wall
socket.
To increase or decrease the volume for digital television programmes,
the remote control must first be set up for use with your television.
Otherwise the sound volume can only be adjusted using the TV remote
control.
Refer to PAIRING THE HORIZON REMOTE CONTROL WITH YOUR TV.
There is no audio sound on the TV
The television picture is pixelated (“blocky” effect)
–– Check the HDMI or SCART cable connection between the Horizon
box and TV. If other audio devices are connected, check their cables
also.
–– Verify that the volume level is not set to zero.
The signal received by the Horizon box is too weak. Check the coax cable
between the wall socket and the Horizon box. In order to ensure the
quality of the digital signal, you must use the cables supplied (see p.
7) or those in line with the C12 standards. C12 stands for Coax12; this
cable corresponds to the special requirements for damping and radiation. If you have your own distributors or amplifiers, always connect
them externally – the Horizon box must be directly connected to the
wall socket. If the picture remains pixelated after the cables have been
checked, please call customer care on 0800 66 88 66.
The power on the Horizon box does not go on
–– Check if the power supply cable is correctly plugged into the Horizon
box and wall electrical socket.
–– Check that the ON/OFF switch on the rear of the Horizon box is not
set to the OFF position.
The Horizon remote control no longer works, the Horizon box
doesn’t react to its commands
If the remote control no longer functions correctly, it is probably time
to replace the batteries. If the remote control still doesn’t work after
having replaced the batteries please call upc cablecom customer care
(0800 66 88 66) to have your remote control replaced.
I want to watch a channel but the message “You are not
subscribed to this channel” appears
The number of available channels depends on your subscription. Some
channels require an additional subscription. If you are interested, please
call customer care on 0800 66 88 66.
Picture loss (black screen) or displaying of the wrong colours
Change the TV colour output to “RGB”. This function is available
at TOOLBOX – SETTINGS - AUDIO & VIDEO – VIDEO SETTINGS –
TV COLOUR OUTPUT – RGB
BACK
Appendices
I have forgotten or lost my PIN code
The preset PIN code is 0000. If the PIN has been changed and you have
forgotten or lost the new code, please call customer care on 0800 66
88 66 to reset the PIN code.
What do I have to watch out for when connecting the Horizon box?
80
Can I connect the Horizon Box to the television via both HDMI
(for HD) and SCART (for standard definition) at the same time?
This is not generally possible. There are, however, some televisions that
allow this. If this is the case, it is possible to manually switch between
SCART and HDMI transmission. Generally, it is recommended that you
decide on one or the other. The HDMI connector will usually be the best
choice.
It is important that the Horizon box is connected directly to the wall
socket. There should not be any other devices, distributors or amplifiers
between the wall socket and Horizon box.
Make sure you also leave sufficient space around the Horizon box to
ensure good ventilation.
Do HD channels always broadcast their programmes in HD quality?
HD stations always transmit their programmes in High Definition (HD)
quality. However, many of the programmes in question have only been
produced in Standard Definition (SD). These are then upscaled by the
broadcaster to match HD resolution. Upscaled graphical material does
not match the quality of material produced in HD.
I do not have an HDMI connector on my television; can I still
connect the Horizon Box?
Yes, by connecting a SCART cable (not delivered with the device) to the
SCART connector on your television set. For best picture quality, you
should always use the HDMI cable where possible.
BACK
81
TV CODES FOR THE HORIZON REMOTE CONTROL PAIRING
0
888
A
A.R. Systems
Accent
Acer
Acme
Acoustech
Acoustic Solutions
Action
Acura
ADA
ADC
Adcom
Addison
ADL
Admiral
Advent
Adyson
AEA
AEG
Aftron
Agashi
Agazi
AGB
Aiko
Aim
Airis
Aiwa
Akai
Akashi
Akiba
Akira
Akito
Akura
Alaron
0006
0012
0019
0028
3521
5094
0032
0033
0036
0038
0040
0041
0043
0045
0046
0054
0058
3606
0059
3470
0063
3522
0064
0069
0070
0071
0072
0074
0075
0078
0079
0082
0083
0085
Alba
Alcyon
Alkos
Allorgan
Allstar
Amitech
Amoi
Amplivision
Amstrad
AmTRAN
Anam
Anam National
Anasonic
Andersson
Anglo
Anitech
Ansonic
AOC
Aolinpike
Apex Digital
Apollo
Arc En Ciel
Arcam
Arcam Delta
Arcelik
Ardem
Arena
Aristona
ART
Art Mito
Arthur Martin
ASA
Asberg
Asora
Astar
Astra
0086
0093
3523
0105
0108
0130
0132
0138
0140
3785
0146
0147
4602
0148
0151
0154
0156
0165
0168
0170
0171
0178
0179
3524
4791
0184
3375
0192
0199
3737
0200
0202
0205
0213
0218
0221
Asuka
ATD
Atec
Atlantic
Atori
Auchan
AudioSonic
Audioton
Audiovox
Audioworld
Ausind
Autovox
Aventura
Awa
Axxent
Axxon
Ayomi
B
B&D
Baier
Baihe
Baile
Baird
Bang & Olufsen
Baohuashi
Baosheng
Barco
BARON
Basic Line
Bastide
Bauer
Baur
Baysonic
Bazin
Beaumark
Beijing
0227
0229
0230
0233
0237
0240
0264
0266
0268
0269
0276
0280
0287
0296
0302
0303
3525
3609
0308
0309
0310
0311
0314
0316
0318
0319
3959
0325
0327
0329
0331
0333
0335
0340
0345
Beko
Belson
Belstar
Bennett
BenQ
Bensten
Beon
Berthen
Best
Bestar
Bestar-Daewoo
Bestwell
Binatone
Black Diamond
Black Star
Black Stripe
Blacktron
Blackway
Blaupunkt
Blue Media
Blue Sky
Blue Star
Boca
Boman
Bondstec
Boots
Bork
BPL
Brandt
Brandt Electronique
Brillian
Brimax
Brinkmann
Brionvega
Britannia
Broksonic
0346
0355
0357
3612
0359
3559
0361
0363
0364
0368
0369
3560
0378
0384
0386
3613
3526
0388
0390
3378
0395
0396
0399
0402
0403
0405
3615
0413
0416
0417
0422
3797
0423
0424
0425
0432
Brother
Bruns
BskyB
BSR
BTC
Bush
Buxtron
C
Caihong
Caishi
Cameron
Camper
Capsonic
Carad
Carena
Carrefour
Carver
Cascade
Casio
Cat
Catha
Cathay
CCE
Celebrity
Celestial
cello
Centrex
Centrum
Centurion
Century
CGE
Changcheng
Changfei
Changfeng
Changhai
Changhong
BACK
0433
0435
0436
0437
0439
0445
5095
0462
0465
4032
3911
0486
0488
0489
0492
0494
0496
0499
0500
4094
0501
0504
0509
0511
0514
0516
0519
0520
0521
0523
0526
0527
0528
0529
0530
Chengdu
Chimei
Ching Tai
Chuangjia
Chun Yun
Chunfeng
Chung Hsin
Chungfeng
Chunsun
Cimline
Cinex
City
Clarivox
Clatronic
Clayton
CMS
CMS Hightec
Coby
0535
3563
0541
4096
0545
0546
0547
0548
0549
0552
0563
0569
0576
0581
0582
0590
0591
0597
Commercial
Solutions
0615
Concorde
Condor
Conia
Conrac
Conrowa
Contec
Continental Edison
Cosmel
Crosley
Crown
CS Electronics
CTC
C-Tech
CTX
Curtis
Curtis Mathes
0626
0627
0628
0632
0634
0635
0637
0647
0655
0658
0663
0664
0449
0665
0666
0667
CWN
CWR-Tech
Cybertron
Cytronix
D
D.Boss
Daewoo
Dainichi
Dansai
Dansette
Dantax
Datron
Datsura
Dawa
Daytek
Dayton
Daytron
De Graaf
DEC
Decca
Deitron
Denko
Denver
Desmet
DGM
Diamant
Diamond
DiBoss
0668
4778
0675
0681
3619
0692
0694
0699
0701
0702
4201
0703
0707
0708
0709
0710
0716
0717
0718
0722
0730
0733
0738
3566
0746
0747
0749
Dick Smith
Electronics
0750
Digatron
Digihome
Digiline
DigiLogic
DigiMax
Digital Device
0751
0758
0759
0760
3808
0770
Digital Life
Digitek
Digitex
Digitor
Digix
DiK
Dixi
DL
DMTech
Domeos
Dongda
Donghai
Drean
DSE
DTS
Dual
Dual-Tec
Dumont
Duongjie
Durabrand
Dux
D-Vision
DVX
DX Antenna
Dynatron
Dynex
Dyon
E
E:max
Easy Living
Ecco
ECE
Edison-Minerva
Elbe
Elbe-Sharp
Elcit
0772
0779
0780
0781
3520
0787
0807
0810
0813
0817
0820
0821
0832
0833
0837
0838
3528
0840
4101
0842
0843
0684
0847
0849
0855
3476
4769
0856
0860
0864
0865
0871
0880
3529
0883
82
Electa
Electrion
ELECTRO TECH
Electroband
Electrograph
Electrohome
Elekta
Elektra
Element
Elfunk
ELG
Elin
Elite
Elmak
Elonex
Elta
Emerson
e-motion
Emperor
Envision
Enzer
Epson
Erisson
Erres
ESA
ESC
Ether
Etron
Eurofeel
EuroLine
Euroman
Europa
Europhon
Evesham
Evolution
Excel
3530
4787
3531
0888
0889
0890
0895
0896
3477
0899
0900
0902
0903
0907
4019
0910
0917
3496
0921
0933
0934
0937
4057
0942
0943
0945
0948
0949
0954
0955
0956
0957
0959
0972
0973
3628
Excello
Expert
Exquisit
F
Fagor
Fagor Life
Feilang
Feilu
Feiyan
Feiyue
Fenmenti
Fenner
Ferguson
Fidelity
Filsai
Finlandia
Finlux
Fintec
Firstar
Firstline
Fisher
Flint
FNR
Formenti
Formenti-Phoenix
Fortress
Fraba
Friac
Frontech
Fujicom
Fujimaro
Fujimaru
Fujitsu
Fujitsu General
Fujitsu Siemens
Funai
0975
0976
0978
0983
4102
0990
0991
0992
0993
4103
0994
0996
0998
1000
1003
1004
1006
1007
1008
1009
1014
1016
1023
1024
1027
1030
1040
1042
1048
1050
3575
1052
1053
1054
1056
Furi
Furichi
Futronic
Future
G
Gaba
Galaxi
Galaxis
Galeria
Gateway
GBC
Geant Casino
GEC
Geloso
General
General Electric
General Technic
Genesis
Genexxa
Gericom
GFM
G-Hanz
Giant
Gold
Goldfunk
GoldHand
Goldline
GoldStar
Gooding
Goodmans
Gorenje
GP
GPM
Gradiente
Graetz
Granada
1057
1058
1061
3632
4059
1068
1069
3633
1076
1078
1082
1083
1087
1090
1091
1095
1096
1097
1103
3820
3397
1113
3823
1135
1136
1138
1140
1141
1142
1144
1147
1149
1151
1152
1154
Grandin
Great Wall
Gronic
Grundig
Grunkel
GVA
H
H&B
Haaz
Haier
Haihong
Haiyan
Halifax
Hallmark
Hammerstein
Hampton
Hankook
Hanns.G
Hannspree
Hanseatic
Hantarex
Hantor
Harwa
Harwood
Hauppauge
Havermy
HCM
Hedzon
Hema
Hemmermann
Heran
Hewlett Packard
Hicon
Hifivox
Higashi
Highlander
1156
4105
1160
1162
1164
3510
1171
1172
1175
1176
1177
1179
1180
3636
1183
1188
3478
1189
1190
1192
1193
1203
1204
1206
1208
1210
3637
1222
1223
3828
1229
1232
1233
1234
3829
Highline
1236
Hikona
1237
HiLine
3533
Hinari
1243
Hisawa
1247
Hisense
1249
Hitachi
1251
Hitachi Fujian
1252
Hitec
1253
Hitsu
1257
Hoeher
1262
Hoher
4504
Home Electronics 1265
Hongmei
1272
Hongyan
1274
Hornyphon
1277
Hoshai
1278
HP
1283
Hua Tun
1286
Huafa
1287
Huanghaimei
1288
Huanghe
1289
Huanglong
1290
Huangshan
1291
Huanyu
1292
Huaqiang
1293
Huari
1294
Hugoson
1297
Huijiaban
4108
Humax
1298
Hygashi
1308
Hyper
1309
Hypson
1312
Hyundai
1315
I
Iberia
1320
BACK
ICE
ICeS
ICT
iDEAL
IISonic
Iiyama
Imperial
Imperial Crown
Indesit
Indiana
Ingelen
Ingersol
Ingersoll
Inno Hit
Innova
Innovation
Innowert
Inotech
Insignia
Inspira
Interactive
Interbuy
Interfunk
Internal
International
Intervision
IR
Irradio
IRT
Isukai
ITC
ITS
ITT
ITT Nokia
ITV
1324
1325
1328
3641
1334
1335
1346
1347
1349
1350
1354
1355
3642
1358
1359
1360
1362
1364
1368
4296
3534
1376
1377
1379
1380
1386
4110
1396
1397
1402
1404
1405
1406
1407
1408
J
JCB
JDV
Jean
JEC
JGC
Jiahua
JiaLiCai
Jinfeng
Jinhai
Jinque
Jinta
Jinxing
JMB
JNC
Jocel
JTV
Jubilee
Juhua
JVC
K
Kaige
Kaisui
Kambrook
Kamosonic
Kamp
Kangchong
Kanghua
Kangli
Kangwei
Kangyi
Kapsch
Karcher
Kathrein
Kawa
Kawasho
1421
1423
1424
1426
1434
1435
1436
1438
1439
1440
1441
1442
1445
1446
1448
3645
1460
1461
1464
1470
1471
1473
3535
1475
1476
1477
1478
4115
1479
1483
1484
1486
1487
1489
KDS
Ken Brown
Kendo
Kennedy
Kennex
Kenstar
Kenwood
Keymat
Khind
KIC
Kingsbrook
Kingsley
Kiota
Kioto
Kiton
KLL
Kneissel
Kobra
Kolin
Kolster
Kongque
Konichi
Konig
Konka
Kontakt
Korpel
Korting
Kosmos
Kotron
Koyoda
Kross
KTV
Kuaile
Kulun
Kunlun
Kuro
1494
1499
1500
1504
1505
3756
1507
3499
1511
1512
3917
1520
1522
1523
1525
1531
1535
1537
1541
1543
1545
1546
1547
1548
1549
1552
1554
1557
1560
1561
1571
1572
1573
1577
1578
1579
83
Kyoshu
Kyoto
L
L&S Electronic
LaSAT
Lavis
Layco
Leader
Lecson
Legend
Lenco
Lenoir
Lentec
Lesa
Levis Austria
Lexsor
Leyco
LG
LG/Goldstar
Liesenk
Liesenk & Tter
Liesenkotter
Life
Lifetec
Lloyd's
Local Calcutta TV
Local Chennai TV
Local Delhi TV
Local India TV
Local Malaysia TV
Lodos
Loewe
Loewe Opta
Logik
Logix
Longjiang
1583
1585
1588
1597
1602
4117
1604
1606
1609
1615
1617
3405
1622
3648
1626
1627
1628
3536
3537
1630
1631
3538
1633
1648
1651
1652
3411
1653
1656
1659
1660
3540
1661
1663
1664
Luker
Luma
Lumatron
Lux May
Luxor
LXI
M
M Electronic
Madison
MAG
Magnadyne
Magnafon
Magnavox
Magnum
Mandor
Manesth
Manhattan
Maqma
Marantz
Marelli
Mark
Marks and Spencer
Mascom
Master's
Mastro
Masuda
Matsui
Matsushita
Matsuviama
Maxam
Maxdorf
Maxent
Maxim
MCE
McMichael
Meck
1673
1674
1676
1680
1683
1686
1688
1698
1701
1702
1703
1706
1709
1717
1718
1719
1722
1724
1729
1731
3585
1738
1742
1743
1744
1750
1751
1752
3651
1756
1757
1759
1766
1768
1775
Mediator
Medion
Medison
MegaDrive
Megas
Megatron
MEI
Meile
Melectronic
Melvox
Memorex
Memory
Memphis
Mercury
Mermaid
Merritt
Metronic
Metz
MGA
Micromaxx
Microspot
Microstar
MicroTEK
Mikomi
Minato
Minerva
Ministry Of Sound
Minoka
Mirai
Mitsai
Mitsubishi
Mivar
Monaco
Moree
Morgans
Morgan's
1784
1787
1788
4297
1792
1795
1796
1797
3654
1799
1800
1801
1802
1804
1806
3655
1809
1810
1811
1822
3849
1827
1829
1833
1835
1838
4247
1840
1849
3851
1855
1857
1868
4565
3970
1875
Motion
Motorola
MTC
MTEC
MTlogic
Mudan
Multistandard
Multisystem
Multitec
Multitech
Murphy
Musikland
Mx Onda
MyCom
Myryad
N
NAD
Naiko
Nakimura
Nanbao
Nansheng
Naonis
NAT
National
NEC
Neckermann
NEI
NEO
Nesco
Netsat
NetTV
Network
Neufunk
New Tech
New World
Newave
1877
1878
1889
1890
1892
1896
1904
4121
1906
1907
1911
1915
1919
3659
1922
1926
1930
1933
1934
1935
1936
1941
1942
1950
1951
1952
3947
1960
1966
1967
1968
1970
1979
1980
1981
Nicamagic
Nikai
Nikkai
Nikkei
Nikko
Nimbro
Nintaus
Noblex
Nobliko
Nogamatic
Nokia
Norcent
Nordic
Nordmende
Nordvision
Normerel
Nortek
Novak
Novatronic
Novex
Novita
Nu-Tec
O
O.K.Line
Oceanic
Odeon
Odys
Okana
Okano
OKI
Olevia
Omega
Omni
ONCEAS
Onei
Onida
BACK
1994
4566
1998
1999
2000
4065
2006
2013
2014
2016
2017
2020
2021
2022
3543
2024
3862
2033
2035
4567
2037
2048
4301
2061
2064
4066
4122
2065
4067
2067
2072
2074
3544
4302
2081
Onimax
Onn
Onwa
Onyx
Opera
Optimus
Optonica
Orava
Orbit
Orion
Orline
Ormond
Orsowe
Osaki
Osio
Oso
Osume
Otic
Otto Versand
Oulin
P
Pacific
Packard Bell
Pael
Palladium
Palsonic
Panache
Panama
Panasonic
Panavision
Panda
Papouw
PARK
Pathe
Pathe Marconi
Pausa
2082
3663
2087
3864
2090
2095
2099
2101
2103
2111
2113
2114
2116
2118
2121
2122
2123
2125
2126
4123
2135
2138
2140
2145
2147
4069
2149
2153
2154
2155
3664
3951
2168
2169
2171
Peng Sheng
Penney
Pensonic
Perdio
Perfekt
Petters
Philco
Philharmonic
Philips
Phocus
Phoenix
Phonola
Phonotrend
Pilot
Pioneer
Pionier
Plantron
Playsonic
Polar
Polaroid
Policom
Polyvision
Poppy
Portland
Powerpoint
Prandoni Prince
Precision
Premier
President
Prima
PrimeView
Princess
Pringston
Prinz
Profekt
Profex
2181
2182
3778
2185
2186
2189
2192
2194
2195
2198
2199
2201
2202
2207
2212
2213
2219
2224
4303
2230
2231
4304
2236
2238
2241
4125
2244
2248
2250
2253
3513
3514
2259
2260
4126
2269
Profi
Profilo
Profitronic
Proline
Promax
Proscan
Prosco
Prosonic
Protech
Proton
Protron
Proview
ProVision
Pvision
Pye
Pymi
Q
Qingdao
Quadro
Quandra Vision
Quasar
Quelle
Questa
R
Radialva
Radio
Radiola
Radiomarelli
Radionette
RadioShack
Radiotone
Rank
Rank Arena
RBM
RCA
Realistic
2270
2272
2273
2274
2275
2279
2280
2282
2284
2288
2289
2290
2291
2300
2302
2304
2308
4071
3546
2320
2322
2324
2329
4128
2330
2331
2332
2333
2334
2345
2346
2350
2351
2354
84
Recco
Recor
Rectiligne
Red Star
Rediffusion
Redstar
Reflex
Relisys
Remotec
Reoc
Revox
Rex
RFT
Rhapsody
Ricoh
Rinex
R-Line
Roadstar
Robotron
Rodex
Rolsen
Rolson
Rowa
Royal
Royal Lux
RTF
Rukopir
S
Saba
Sagem
Saige
Saisho
Saivod
Salora
Salsa
Sambers
2358
2359
2362
3669
2364
2366
2368
2374
2377
2379
2383
2385
2386
2387
2390
2392
2327
2398
2401
3671
3921
2410
2416
2419
2420
3548
3672
2429
2434
2435
2437
2439
2443
2444
2445
Sampo
Samsung
Sandra
Sanjian
Sansui
Santon
Sanyo
Sanyuan
Save
SBR
Sceptre
Schaub Lorenz
Schneider
Scotch
Scott
Sears
Seaway
Seelver
SEG
SEI
Sei-Sinudyne
Seitech
Seleco
Semivox
Semp
Sencora
Sentra
Serie Dorada
Serino
Shancha
Shanghai
Shanshui
Shaofeng
Sharp
Shen Ying
Shencai
2446
2448
2454
2455
2458
2459
2462
2464
3673
2492
2498
2500
2501
2506
2508
2514
2515
2520
2522
2524
2525
3433
2528
2529
2530
2531
2534
2538
2539
2546
2547
4133
2549
2550
2552
2553
Sheng Chai
Sheng Chia
ShengCai
Shenyang
Sherwood
Shinelco
Shintoshi
Shivaki
Shorai
Show
Siam
Siarem
Siemens
Siera
Siesta
Silva
Silva Schneider
Silver
SilverCrest
Singer
Sinotec
Sinudyne
Skantic
SKY
SKY Brasil
Skysonic
Skyworth
Sliding
SLX
Smaragd
S-Media
Soemtron
Sogo
Solavox
Sonawa
Songba
3922
2554
4217
2555
2557
4074
2564
2567
2569
2570
2572
2573
2574
2576
2577
2591
2592
2594
2595
2599
2600
2601
2605
2610
3923
2627
2631
2635
2638
2641
3515
2647
2650
2654
2663
2665
Songdian
Sonic
Soniko
Soniq
Sonitron
Sonneclair
Sonoko
Sonolor
Sontec
Sontech
Sony
Sound & Vision
Soundesign
Soundwave
Sova
Sowa
Soyea
Soyo
Spectra
Spectroniq
Squareview
Srypton
Ssangyong
Staksonic
Standard
Starlite
Stenway
Stern
Stevison
Strato
Strong
Stylandia
Sunic Line
Sunkai
Sunny
Sunstar
4136
2666
2669
2670
2671
2673
2675
2676
2677
3435
2679
2680
2684
2689
2690
2691
2692
2693
2697
2701
2703
4138
2706
2712
2713
2728
2739
2741
2742
2745
2748
2752
3677
2762
2764
2768
Sunstech
Sunwood
Superla
Superscan
Supersonic
SuperTech
Supervision
Supra
Supratech
Supreme
Susumu
Sutron
SVA
Svasa
Swedx
Swisstec
Sydney
Sylvania
Symphonic
Synco
Sysline
Sytong
T
T+A
Tacico
Tactus
Tai Yi
Taishan
Talent
Tandberg
Tandy
Targa
Tashiko
Tatung
TCL
TCM
BACK
2769
2772
2782
2786
2787
2789
2791
2792
2793
2795
2797
2798
2800
2801
2803
2806
2808
2809
2810
2811
2815
2820
2821
2823
2825
2833
2835
2838
2842
2843
2847
2850
2852
2856
2857
Teac
Teachimagen
Tec
Tech Line
Techica
Technica
Technics
Technika
TechniSat
Technisson
Techno
Technol Ace
Technosonic
Technotrend
Techvision
Techwood
Tecnimagen
Teco
Tedelex
Teiron
Tek
Teknika
Teleavia
Telecor
Telefunken
Telefusion
Telegazi
Telemeister
Telesonic
Telestar
Teletech
Teleton
Televideon
Teleview
Televiso
Temco
2860
4140
2861
2863
2865
2868
2869
2870
2873
2874
4076
2875
2878
2879
4307
2884
2885
2886
2889
2891
2892
2895
2901
2910
2914
2915
2917
2924
2930
2931
2934
2935
2938
2939
2941
2946
Tempest
Tennessee
Tensai
Tenson
Tesla
Tesmet
Tevion
Texet
Thomson
Thorn
Thorn-Ferguson
Tiane
Tiankeban
Tiny Digital
TMK
TML
Tobo
Tokai
Tokaido
Tokyo
Tomashi
Tongguang
Tongtel
Top Show
Topline
Toshiba
Tosumi
Towada
Toyoda
Trakton
Trans Continens
TRANS-continents
Transfec
Transonic
Transtec
Triad
2948
2952
2954
2955
3680
3550
2962
2963
2972
2974
2976
2980
4142
2987
2994
2995
2999
3001
3002
3004
3006
3008
3010
3681
3016
3021
3023
3028
3030
3036
3037
3039
4143
3041
3042
3049
Trident
Trio
Tristar
Triumph
TVS
TVTEXT 95
U
Uher
Ultravox
UMC
Unic :Line
Union
United
Unitronic
Universal
Universum
Univox
V
V7 Videoseven
VANGUARD
Venturer
Venus
Vestel
Vexa
Vibrant
Victor
Videocon
Videologic
Videologique
Videosat
VideoSystem
Videotechnic
Videoton
Vidtech
Viewsonic
Viore
3054
3056
3057
3058
3081
3082
3089
3095
3099
3100
3781
3106
4513
3113
3115
3116
3130
3450
3143
4308
3148
3149
3154
3155
3163
3165
3166
3170
3172
3173
3174
3179
3186
3192
Appendices
Visiola
Vision
Vistar
Vistron
Visual Innovations
Vito
Vivax
Vivo
Vizio
Vortec
Voxson
VU
Vue
W
Walker
Waltham
Wards
Warumaia
Watson
Watt Radio
Waycon
Wega
Wegavox
Weipai
Welltech
Weltblick
Weltstar
Westinghouse
Weston
Wharfedale
3197
3198
3207
3773
4773
4310
3601
4353
3211
3217
3220
4078
3225
4311
3230
3231
3232
3233
3234
3237
3238
3239
3241
3244
3245
3247
3249
3251
3255
White Westinghouse
3258
Wilson
Winco
Windsor
Windstar
3260
3263
3265
3266
85
Windy Sam
Wintel
World-of-Vision
Woxter
Wyse
X
Xenius
Xiahua
Xianghai
Xiangyang
Xiangyu
Xihu
Xinaghai
Xingfu
Xinghai
Xingyu
Xinrisong
Xiron
Xlogic
XMS
Xomax
Xoro
Xrypton
Xuelian
Y
Yakumo
Yamaha
Yamishi
Yapshe
Yingge
Yokan
Yoko
Yonggu
Yorx
Yousida
Ytawai
3267
3271
3282
3286
3288
3297
3299
3300
3301
3302
3303
3304
3305
3306
3926
3308
4079
3310
3312
3905
3315
3317
3320
Yuhang
YU-MA-TU
Yüsmart
Z
Zanussi
Zenith
Zepto
ZhuHai
Ziggo
Zonda
3345
3603
4777
3349
3356
4081
3364
4007
3369
3324
3326
3328
3329
3334
3335
3336
3339
3340
3343
3344
BACK
Appendices
Safety instructions
POWER
–– Insert the power plug firmly.
–– Connect your TV after powering off the TV and the set-top box by
pulling out the power plugs.
–– Do not insert the power plug before connecting the power cable to
the product.
–– Do not touch the main body, power cable, or power plug with wet
hands.
–– Do not connect multiple devices to a single outlet simultaneously.
–– If video/sound cable generates heat after connection, pull out the
power plug and contact customer service immediately.
–– The socket-outlet shall be installed near the equipment and shall be
easily accessible.
86
INSTALLATION & MAINTENANCE
–– Install the product in an area with good ventilation.
–– Install the product correctly complying with the instructions in the
user guide.
–– Do not install in humid or dusty areas, and avoid installing near
heating devices.
–– Do not cover the top of the box.
–– Do not put anything heavy on top of the product since it can affect
the front panel functionality.
–– Do not spray water directly on the unit and do not use chemical
solvents such as wax, mosquitospray, alcohol or detergent.
–– Do not place the product on unstable support.
–– Do not disassemble, repair, or remodel.
–– Risk of electric shock, Do NOT OPEN.
–– Pull out the power plug during thunderstorms or when not used for
a prolonged period of time.
–– Pull out the power plug at once and contact customer service if
unusual noise, smell, or smoke comes out.
–– Wipe the product with a soft and dry cloth when cleaning.
GENERAL
Please keep this manual for future reference.
BACK
upc cablecom GmbH
Industriestrasse 19-21
8112 Otelfingen
Samsung Electronics (UK) Ltd, Euro QA Lab.
Blackbushe Business Park. Saxony Way,
Yateley, Hampshire. GU46 6GG United Kingdom

User manual Horizon

Transcription

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