Transforming lives - Lancashire County Council
Transcription
Transforming lives - Lancashire County Council
Transforming lives Extended services personal impact stories How schools, school clusters and their partners are using extended services to improve the life chances of children, families and communities Contents The core offer of extended services 3 Varied menu of activities The Brand You Experience, Kent Breckland Middle School, Suffolk Didcot Partnership, Oxfordshire Gillingham School, Dorset Greatwood Community Primary School, Skipton Greenfield School Community and Arts College, Durham Hastings and St Leonards Excellence Cluster, East Sussex Houghton Kepier Sports College, Tyne and Wear My Heritage, My History, My Home project, Middlesbrough Northfield St Nicholas Primary School, Suffolk Penn Hall School, Wolverhampton Weobley Extended Schools, Herefordshire Withernsea High School, East Riding of Yorkshire South East East of England South East South West Yorkshire and the Humber North East South East North East North East East of England West Midlands West Midlands Yorkshire and the Humber 4 5 6 7 8 9 10 11 12 13 14 15 16 North West North West North West 17 18 19 London London East Midlands South West London South East 20 21 22 23 24 25 London South East London London London London East Midlands Yorkshire and the Humber West Midlands London East Midlands South West London London 26 27 28 29 30 31 32 33 34 35 36 37 38 39 London South West 40 41 Childcare Pear Tree Specialist School and Children’s Centre, Lancashire Sir Thomas Boteler Church of England High School, Warrington Three rural primary schools, Cumbria Swift and easy access Cambridge School, Hammersmith and Fulham Central Foundation Girls School, Tower Hamlets Children’s outreach service, Nottinghamshire CPR Learning Partnership, Cornwall Servite Roman Catholic Primary School, Kensington and Chelsea Sittingbourne Community College, Kent Parenting support Barking Abbey School, Barking and Dagenham Bexhill parent support adviser team, East Sussex Byron Primary School, Croydon Carlton Primary School, Camden Cuckoo Hall Primary School, Enfield Deptford Green School, Lewisham Glenbrook Primary School and Hadden Park cluster, Nottingham Grove Road Community Primary School, Harrogate Halesowen Partnership at Caslon Primary School, Dudley Kingsbury High School, Brent Thrumpton Primary School, Nottinghamshire Turlin Moor Community School, Poole Woodlands Junior School, Redbridge Yeading Junior School, Hillingdon Community Access Abbs Cross School and Arts College, Havering Carter Community School, Poole Resources 42 2 The core offer of extended services A varied menu of activities (including study support and play) and childcare. In primary and special schools, this means access to a varied menu of activities, combined with childcare, provided from 8am to 6pm, five days a week, 48 weeks a year, in response to demand. In secondary schools, this means access to a varied menu of activities and a safe place to socialise and complete homework, provided from 8am to 6pm during term time and more flexibly during the holidays. Parenting support. Supporting parents means providing access to structured, evidence-based parenting programmes, informal opportunities for parents to engage with the school and each other, family learning sessions and information. Community access. Where a school has facilities suitable for use by the wider community (eg playing fields, sports facilities, IT facilities, halls), it should look to open these up to meet wider community needs in response to local demand. Swift and easy access (SEA) to targeted and specialist services. All schools, working closely with other statutory services and the voluntary and community sector, should focus on the early identification of – and the provision of support for – children and young people who have additional needs or who are at risk of poor outcomes. 3 ES personal impact story The Brand You Experience, Kent, South East “It’s definitely a worthwhile experience and to sum it up in one word would be ‘amazing’. I now know what I want to do in the future and have more information about it.” Year 11 student “I have taken so much away from this week: friends, confidence, positivity, independence and even trust.” Year 11 student “We can only describe the over all effect as amazing and, to be honest, pretty wonderful. We hoped our students would feel the benefit from attending but we never expected such a turnaround in their outlooks.” Teacher students displayed an “amazing change in attitude” when they returned to school. “They are all showing increased levels of confidence and enthusiasm and some have become downright bouncy! We can only describe the overall effect as amazing and, to be honest, pretty wonderful. We hoped our students would feel the benefit from attending but we never expected such a turnaround in their outlooks.” In February 2009, Maidstone Extended Services launched the Maidstone Brand You Experience, an innovative programme intended to help raise the self-confidence of young participants and encourage them to think more positively about their futures and what they would like to do after school. The event was organised in partnership with Kent’s 14-24 Innovation Unit and Beyond Excellence, a business consultancy from East Kent, and was funded by the two Maidstone Local Children’s Services Partnerships. The objective was to reduce the number of young people not in education, employment or training (NEET). Outcomes • Teachers report an improvement in behaviour • Pre- and post-event evaluation shows that, the young people had clearer goals, a greater understanding of their skills and were more positive about their future than before the programme began • Schools welcomed an opportunity to offer projects that focused on empowering middle-ability students, particularly girls • Many students have volunteered to help deliver the project to other young people in the future The programme targeted students in year 11. Five Maidstone secondary schools were asked to identify pupils who were likely to benefit from help in planning what to do on leaving school. In total, 24 students attended five days of activities at Bradbourne House in East Malling. Sessions included discussions on positive thinking, defining success and creating life goals. The week also included a day trip to Treejumpers, an outdoor activity centre near Brands Hatch, to encourage team building and help the young people push their boundaries. Jumping off 60-foot poles to grab a trapeze bar was a highlight for many of the participants. More information Helen Devlin, Extended Schools Coordinator, Maidstone 1 Local Children’s Services Partnership Tel: 07917 224 225 E-mail: helen.devlin@kent.gov.uk The week ended with the Brand You Exhibition, a “job fair in reverse” showcasing the skills and talents of young local job-ready adults. Local businesspeople were invited along to watch, share ideas and offer advice on building a successful working life and achieving goals. Matthew Mallett, Extended Schools Coordinator, Maidstone 2 Local Children’s Services Partnership Tel: 07917 224 224 E-mail: matthew.mallett@kent.gov.uk The schools involved were very positive about the participants’ experiences. One teacher reported that the 4 ES personal impact story Breckland Middle School, Suffolk, East of England “That was great, sir. I have only ever seen it on the TV before and it’s not the same as actually being there, is it?” 13-year-old student Teaching staff saw a major improvement in the student’s behaviour and attitude as he began to express more interest in school and in rugby. He has also joined a local rugby club and plays competitive games at weekends. Additional funding through the extended services (ES) disadvantage subsidy has enabled Breckland Middle School to ensure its most disadvantaged pupils can now access a wide choice of extra-curricular clubs and activities. “The additional funding has given me an opportunity to reach all my pupils, not just those who can afford it,” says Duncan Reed, Headteacher at Breckland Middle School. The funding has allowed the school to arrange for eligible pupils to take advantage of activities and trips, including music lessons, dance sessions and membership of sports clubs. Eighty-three pupils have already benefited from the funding, joining sports clubs, taking part in activities and attending previously unaffordable day and residential trips. Staff have been keen to contribute ideas about how to increase the activities on offer to ensure the most vulnerable children are able to take part. Outcomes • Additional funding has enabled the school to extend opportunities to pupils who previously could not afford to participate in ES – 83 have already benefited through the disadvantage subsidy • The school has been able to offer an additional six activities to its extra-curricular provision and plans to expand further to include yoga and martial arts during the next school year • Being able to participate in new activities and develop new interests is having a positive impact upon the self-esteem and behaviour of some of the participating pupils A large group of pupils have been encouraged to get more involved in playing rugby. Many had not played before and the school set out to deepen their understanding of the game by broadcasting some of the Six Nations rugby internationals on a large screen at lunchtime. When an opportunity arose to get tickets for the Anglo-Welsh EDF rugby semi-finals, the school bought 40 tickets so pupils who had started training at the school could broaden their understanding of the game by attending two matches at Coventry City Football Club’s Ricoh Arena. More information Duncan Reed, Headteacher, Breckland Middle School Tel: 01842 810 485 One 13-year-old student, who joined the school after moving from the Midlands to live with his father in Suffolk, has developed a passion for rugby since attending the matches. His father was unemployed and had four children to look after. The boy was often in trouble in and out of school. The school encouraged him to join its rugby club to help build his self-esteem and motivation. The disadvantage subsidy covered the costs of his boots and kit as well as paying for the match tickets. “That was great, sir,” the boy said. “I have never been on a school trip in the four years I have been at this school. I saw so much. I have only ever seen it on the TV before and it’s not the same as actually being there, is it?” 5 ES personal impact story Didcot Partnership, Oxfordshire, South East “It’s made a big difference. He was very agitated before. He’s a lot calmer now he is able to run around and let off steam.” Parent Amanda Jones is a home-school link worker in the Didcot Partnership in Oxfordshire. She is based at the South Didcot Children’s Centre and, together with a second home-school link worker, covers 15 schools, including two secondary schools. Amanda had been part of the ‘team around the child’ for a family with two boys for some time before the extended schools disadvantage subsidy pathfinder offered some alternative early interventions to support the family. Outcomes • Dramatic improvement in behaviour at home and school • Success in sporting activities is helping to build the pupil’s self-esteem and he is much happier • Targeted activities can have significant positive outcomes for children and young people • Being able to offer access to safe activities outside the home is a positive addition to the package of support that can be offered to vulnerable children and families The boys (in years 6 and 3) were displaying behavioural problems at school and in the local community. The older child was increasingly excluded from school for longer periods. The boys were having a difficult time at home, with suicide and depression affecting the wider family group. More information Amanda Jones, Home-School Link Worker, Didcot Partnership Tel: 07825 823 449 E-mail: amandajones@manor-didcot.oxon.sch.uk Positive activities Counselling sessions had had limited success with the older child but, as he was interested in sport, Amanda could see that the funding available through the disadvantage subsidy might offer opportunities for him to channel his energy into positive physical activity. The funding has enabled both boys to sign up to a range of sports activities and go on school trips and a school residential activity holiday. The disadvantage subsidy funding has brought immensely positive results for both children, particularly for the older boy. “He has found that he excels at most sports and being able to take up sports activities has helped to dramatically improve his behaviour at home and at school,” says Amanda. “He is proud of his achievements, happier, more confident and much more relaxed – and this means his behaviour at school is more manageable. Getting involved in sports activities has made a real difference to his behaviour and that could only be made possible through the financial support available through the disadvantage subsidy.” 6 ES personal impact story Gillingham School, Dorset, South West “A great experience for my daughter… she could use team-building skills and forge new friendships.” Parent “The day was phenomenal and fantastic and everyone benefited from it. I learnt lot of useful things, like how to make a stress ball.” Student, year 7 Gillingham School in Dorset applied for external funding to organise an activity day for year 7 students, who were finding the transition from primary to secondary school difficult. Several students had been identified as not coping well with their new environment and were displaying some behavioural or emotional problems. The school targeted these students initially, telephoning parents to explain why teaching staff thought the one-day course would be helpful. The remaining places were made available to the rest of the year 7 group. Outcomes Making new friends Kath Saunders, Extended Services Development Coordinator (North Dorset) Tel: 07825 863 214 E-mail: k.saunders@dorsetcc.gov.uk • Positive feedback from students and parents • Early intervention for targeted students provides additional support through the transition process • A school-phobic student, whose parents were having difficulty taking into school, is attending more regularly and is much happier at school since participating in the activity day More information The activity day was run by Future Roots, a local voluntary organisation working with hard-to-reach young people, during the first half term of the school year. In all, 22 students participated in circus skills and team-building activities, which encouraged collaborative working and positive interaction. Students were grouped together to ensure everyone had a chance to socialise with each other and make new friends. Feedback from the day has been extremely positive, helping to shift some students’ negative feelings and concerns about attending secondary school. It provided an opportunity for them to make new friends and build positive relationships. Teaching staff report that almost all the participants have asked if the day can be repeated. 7 ES personal impact story Greatwood Community Primary School, Skipton, Yorkshire and the Humber “It is the best club in the world.” “It was fab. You get to play with different things.” “It was the most exciting, thrilling club I ever went to.” Pupils’ comments on the Booster after-school club The 12-week programme has run three times so far. Pupil and teacher evaluation has been overwhelmingly positive regarding its impact and effectiveness, particularly in terms of improving the participants’ emotional behaviour. When children were asked what they disliked about the club, the overwhelming response was “nothing”. This is supported by feedback from teachers, who have been particularly impressed by the positive effect upon the children’s self-esteem and interaction with others. At one of the groups, a girl who was very withdrawn at the start of the club was the first to volunteer to perform the club’s production in front of the whole school. Greatwood Community Primary School, based on the outskirts of Skipton in the Yorkshire Dales, is a small school offering an impressive range of extended services. The school provides wraparound childcare from 8am until 6pm, five days a week, for children aged three to 11. Extra-curricular clubs on and off the school site offer pupils the opportunity to take part in football, netball, rugby, PE, ball skills, dance, drama, board games and cross country. The school also arranges one-off courses, including a lottery-funded 12-week after-school programme, delivered in partnership with a local arts group, that engages children in the creative arts. “There was a positive effect on all the children,” says one teacher. “Children who were previously reticent in talking to adults became more open and were comfortable having a conversation. Children whose behaviour in class could be challenging showed different aspects of their character. They were aware of each other and willing to share ideas.” The Booster after-school club is a recent innovation, offering targeted ES to pupils who could benefit from additional support. The club was created specifically to support children with low self-esteem and poor social and emotional skills. Ten children from years 4 and 5 are selected by teachers using the school’s vulnerability checklist to attend the programme of 12 90-minute weekly sessions. Outcomes • Across all three clubs, significant changes were apparent in approximately 55 per cent of the children (five out of every nine). This was seen consistently among the children who had low self-esteem and who were quite withdrawn socially • Seven out of the 26 children evaluated showed a positive change in both conduct and emotional behaviour after the clubs had run • Improvements in pupils’ self-esteem and in their interaction with others were reflected in the comments collected from the club leaders and class teachers in pupil evaluation forms Two higher level teaching assistants (HLTAs) run the programme. They organise activities designed to encourage team work, cooperation and relationship building. The pupils also learn good manners and how to eat at the table. The programme culminates with a celebration party and treasure hunt, followed by a trip to a restaurant, to which parents are invited. The Booster club was developed with input and training from the local Behaviour Support and Children and Adolescent Mental Health Service. The HLTAs who deliver the programme receive additional training in child protection and learn about techniques for sharing ideas and organising ‘circle time’ with groups of children. More information Lisa Taylor, Headteacher, Greatwood Community Primary School Tel: 01756 793609 E-mail: headteacher@greatwood.n-yorks.sch.uk 8 ES personal impact story Greenfield School Community and Arts College, Durham, North East “I started at the bottom but, because I received praise and awards, I started to want to do well and so I worked really hard.” Jamie, 14* “I feel I am coping with school much better.” Student, 14** Greenfield School Community and Arts College in Newton Aycliffe, County Durham, has developed a two-year programme offering an alternative approach to education for young people at risk of failing in school. Through the Active programme, 16 students in year 10 have been given the chance to get involved in a wide range of challenging activities aimed at enhancing their sense of achievement and improving their school attendance. The programme offers a range of extended services activities, making use of the school’s links with community groups as an incentive to support learning in the classroom. Outcomes • Increased student confidence and motivation, supported by the school’s praise and awards system – some students were thrilled to receive awards for the first time • Initial evaluation suggests that attendance and participation are improving • Improved behaviour has resulted in a 50 per cent reduction in exclusions among this student cohort compared with the same period last year • Participants are more focused and their aspirations are higher. Some now plan to sign up for further education or training after leaving school • Students have just attended a special event to celebrate their successes. This included the opportunity to speak about their experiences to an audience of 50 parents, school staff and community partners Participants work towards gaining formal qualifications at school in the morning and undertake practical tasks with community partners in the afternoon. Sessions include sports, fishing, cycling, first aid, dancing, gorge walking, knitting and working on an allotment. Some students help out regularly at a nursery, a garage and a hairdressing salon. More information Jill Burdis, Social Inclusion Manager, Greenfield School Community and Arts College Tel: 01325 379 047 E-mail: jillburdis@hotmail.com The programme was launched alongside a three-week arts project run by the Xpose theatre company, which focused on challenging issues such as teenage pregnancy, binge drinking and domestic violence and aimed to develop the students’ team-building and social skills. The project culminated in a series of performances for families and teachers. *Durham County Council, Countywide, issue 34 ** Greenfield pupil evaluation 9 ES personal impact story Hastings and St Leonards Excellence Cluster, East Sussex, South East “I found it really useful because I didn’t know anything about growing vegetables. This has made me confident enough to grow vegetables at home with my dad. I enjoy working with different people and I enjoy bringing up the weeds and digging holes for the vegetables. I would like to do the club till I leave the school.” Year 9 student The Hastings and St Leonards Excellence Cluster team is working with schools to ensure that children and young people most at need in this deprived area are benefiting from extended services. The cluster team uses the East Sussex County Council self-assessment tool to audit the delivery of extended services in each school in order to identify and fill any gaps in local provision. Twenty-seven schools pool their extended services budgets to offer cluster-wide services, including sharing the cost of employing home-school link workers and learning mentors. Targeted activities At Filsham Valley School, the Excellence Cluster has taken advantage of the skills already available in the team to help set up a variety of clubs and activities aimed at the school’s most vulnerable students. The gardening club, cookery club, ‘creative confidence’ (drama and circusbased confidence-building) sessions and a health and fitness group, run in partnership with the school nurse and Active Hastings, all offer alternatives to more traditional or sports-based after-school activities, which some young people feel less confident about attending. The gardening club is based at two plots at a nearby allotment that were already being used by the Behaviour Improvement Programme mentor. The club was originally devised for a group of young people who were already working with the learning mentor but now any student at Filsham Valley can join in. Up to 10 students walk to the site once a week after school to prepare the ground and plant and tend vegetables. The popular club encourages physical activity and collaborative working among the students and with members of the local community. The school was the first in East Sussex to achieve the Healthy Schools Silver Award and the club’s vegetable growing theme links to other healthy eating activities and the cookery club. Some students attend both clubs, extending their knowledge of healthy eating. The five-week cookery club invites parents to share a meal at the final session. Feedback from parents has been very positive, with some even asking for recipes so they can try out dishes at home. Some students have gone on to grow vegetables at home with their families and links to a nearby agricultural college have encouraged others to consider agriculture as a future career. Outcomes • Extended services activities target those who are most in need • The gardening club is helping to build confidence, encourage team working and foster a sense of purpose. It also links to healthy eating themes • Students have an end product to take home, which helps bring the extended services’ themes into family homes • The Excellence Cluster works closely with the school’s pastoral team, contributing to a significant improvement in students’ behaviour and attendance and anticipated improvements in attainment More information Teresa Fuller, Full Service Schools and Extended Service Coordinator, Hastings and St Leonards Excellence Cluster Tel: 01424 439340 E-mail: teresaf_exc@yahoo.co.uk 10 ES personal impact story Houghton Kepier Sports College, Tyne and Wear, North East “When I leave school I want to come and work here. I’m going to come down every school holiday to work here – and on as many weekends as I can.” Michael “I’m going to come down in the holidays to work. I’ve really enjoyed it.” Bradley “The lads have been an absolute credit, both to themselves and the school. I am delighted that so many of them want to come back here to help out.” Chris Scott, Project Manager, Get Hooked “Indeed, Michael spent much of half term working at the centre during the day as a volunteer and then fishing there in the evening and through the night, camping at the site during his stay. Not bad for a 14-year-old. And, you have to remember, the site is not on their doorstep – it’s around 20 miles from Houghton so that does take some commitment.” Michael and Bradley were among six students in years 9 and 10 at Houghton Kepier Sports College who were invited to take part in a series of sessions at the Get Hooked Fishing and Angling Centre in County Durham. The school offers a wide range of extended services to students, parents and the wider local community and the Get Hooked project forms part of the college’s extensive study support and varied menu of activities. Outcomes This is the second year of the school’s partnership with Get Hooked. The 40-acre angling centre offers tuition and work experience to young adults who lack social skills, have learning difficulties or may be at risk of offending. The course involves learning about land preservation and conservation, while also helping students to build their confidence and communication skills. • Students have learnt new skills and developed their confidence and self-esteem. They are being equipped to play an active part in society when they leave school, despite leaving school with few formal qualifications • The project provides safe activities that are leading to volunteering and employment opportunities, for example, four of this year’s cohort intend to volunteer at the centre and some are considering studying for NVQs in related subjects • The programme is developing young people’s thinking skills, helping to strengthen their motivation and raise their personal aspirations • It is a positive example of a school working with an external provider to offer students a chance to develop and showcase their talents in an environment completely different to that of the school The participants were identified by the school as having specific needs in terms of their learning or social skills, which were limiting their ability to integrate with others. The school felt the course could make a huge difference to their outlook on school and life in general. The students attended day-long sessions on four Saturdays in April and May, when they carried out conservation and maintenance tasks, worked in the site shop and learned catering and angling skills. They were involved in the construction of willow walkways and planted trees and shrubs around the site. Discreet supervision meant they were encouraged to work together as a team and take their own decisions – and they took immense pride in their achievements. More information Dave Brennan, Community Development and Cluster Manager, Houghton Kepier Sports College Tel: 0191 5536528 ext 175 E-mail: d.brennan@houghtonkepier.org.uk “The course was even more of a success this year. Four of those who attended are making arrangements to go back to work at the centre on a voluntary basis,” says Dave Brennan, the school’s Community Development and Cluster Manager. 11 ES personal impact story Northfield St Nicholas Primary School, Suffolk, East of England “Is it breakfast club today?” Pupil, aged eight Northfield St Nicholas Primary School in Suffolk has been using the funding available through the extended schools disadvantage subsidy to target pupils whose families would not usually be able to afford to participate in extra-curricular activities. Teaching staff have already seen a very positive change in the pupil on the days he attends the breakfast club. He always arrives at his classroom in time for registration, which minimises disruption to the start of his and the other children’s day. The additional funding has for the first time enabled these pupils to participate in school and community-based clubs and to develop new interests, such as football, horse riding and fishing. It has also opened up the school’s summer holiday club to a wider group of children. The pupil says he loves the club, especially eating breakfast when he gets there. His family report that, on school mornings, the boy’s first question is: “Is it breakfast club today?” Outcomes Northfield’s parent support adviser (PSA) has found the subsidy particularly useful when working with vulnerable families. She had been working with the family of an eight-year-old with Asperger’s Syndrome for some time and completed a common assessment framework (CAF) to help assess his needs. The pupil struggled to manage his behaviour at school, did not have many friends and did not enjoy coming to school. Teaching staff felt he was not achieving his potential. A discussion of the family’s problematic times of day revealed that mornings were particularly hard – this was when the mother went to work and the father, who has disabilities, was trying to get the reluctant pupil and his younger sister ready for school. • Attending the breakfast club has a calming influence on the pupil so he is ready to learn when school begins • Funding available through the extended schools disadvantage subsidy means that the school can target the most vulnerable pupils to ensure they benefit from extended services More information Andrew Rough, Deputy Headteacher, Northfield St Nicholas Primary School Tel: 01502 563528 The PSA discussed options with the pupil, who agreed to try to attend the school’s breakfast club on the mornings when his mother worked. The PSA hoped that the breakfast club would give the boy a chance to mix with his peers and start to make friends in an environment where he did not have to complete class work at the same time. The fact that the pupil had additional needs and lived in deprived local area (a ‘super output’ area) meant he was eligible to receive support through the disadvantage subsidy to pay for the daily sessions at the breakfast club. The boy attended two sessions a week on a trial basis. When the club leaders reported that his behaviour was positive, he increased his sessions to three a week. 12 ES personal impact story My Heritage, My History, My Home project, Middlesbrough, North East “To be truthful, I’ve absolutely loved this history project.” “I didn’t think Middlesbrough had much of a history.” “I couldn’t believe 10-year-olds had to pull carts of coal.” “It was an interesting project and whilst we were learning about things we also had loads of fun.” Pupils interviewed by their classmates for the My Heritage, My History, My Home DVD My Heritage, My History, My Home brought together six primary schools in East and West Middlesbrough for an extended schools project in the spring and summer of 2008. The programme was developed to raise cultural awareness, to strengthen relationships between the diverse communities living in the area and to respond to some of the concerns raised by headteachers about race-related issues affecting their pupils. The East and West Middlesbrough Extended Schools Teams developed a proposal and secured additional funding to bring together six schools over seven weeks for an out-of-hours learning project. The participants worked with education officers from Teesside Archives and the Dorman Museum, researching their family heritage and learning how Middlesbrough has changed since their parents and grandparents were growing up. Many of the participants were identified by their schools as pupils who required additional support outside of school to help raise their achievement levels and boost their confidence and self-esteem. Some pupils were selected because of their interest in art of history in order to develop their skills and interests. Pupils visited Teesside Archives and the Dorman Museum to explore their local heritage, research famous landmarks and learn about famous people who originated from Middlesbrough. They worked with a local artist and creative writer in a series of workshops, delivered at each school on a rolling programme for seven weeks. The six schools were divided into groups of two, enabling children from East and West Middlesbrough to work together. The project culminated in a week of day-long workshops at the Dorman Museum, where all 50 children worked together to produce their own documentary film and artwork based on the information they had gathered. At the end of the project, the pupils came together with their families at the Dorman Museum for a celebratory event to exhibit their artwork, showcase the documentary and share their experiences. The ES coordinators visited the after-school sessions and holiday workshops throughout the project to track progress and gather feedback. The pupils’ feedback was very positive. Many commented that they did not think history could be so interesting and fun and they wanted to learn more. Teaching staff report a noticeable difference in some of the pupils, who were generally disengaged from learning. These children appeared to be more enthusiastic about learning and showed increasing levels of self-esteem. Outcomes • A positive example of collaborative working, bringing together local schools and local partners to help remove barriers to achievement and create better opportunities for children and young people • The project successfully encouraged integration between different communities and raised the confidence and self-esteem of pupils from hard-to-reach families • Pupils were able to learn new skills or develop their interest in history and art More information Karla Huddart, Extended Schools Coordinator, West Middlesbrough Tel: 01642 201897 E-mail: Karla_Huddart@middlesbrough.gov.uk 13 ES personal impact story Penn Hall School, Wolverhampton, West Midlands “Stacey is a success story. We look forward to supporting her next year and enjoying being a small part of her continuing achievements.” “The school and its after-school clubs provide an oasis of activity and fun for children and young people with physical disabilities from across the city. Attendance rates are excellent.” Alun Stoll, Headteacher, Penn Hall School Extended services (ES) at Penn Hall School, a special school in Wolverhampton, reach out to the wider community, enabling children with disabilities from other local schools and organisations to take advantage of what Penn Hall has to offer. A weekly disability sports club provides facilities and opportunities for pupils with disabilities in mainstream schools, particularly those for whom PE as a subject is proving difficult in terms of accessible sporting activities. The school’s outreach service is freely available to support schools and the parents of children with physical disabilities. The outreach team offers site visits, assessments, equipment loans and classroom support and advice on a range of disability-related issues. The outreach service was asked to provide advice and guidance to support Stacey, then a year 7 student at a Wolverhampton secondary school. Stacey uses a wheelchair and her transfer to secondary school had not gone smoothly. Issues relating to her mobility at school and her inclusion in PE lessons were frustrating Stacey and her parents. A teaching assistant from Penn Hall’s outreach service helped the secondary school by supporting its PE lessons. Stacey’s school was shown how to adapt activities to suit Stacey’s needs and Penn Hall loaned equipment to enable her to take part in PE alongside her peers. The outreach service made a successful application for a sports wheelchair that has greatly enhanced Stacey’s independence and access to PE activities. Stacey also attended Penn Hall’s sports club every week, which helped to develop her skills in a range of disability sports. This culminated in Stacey taking part in the regional athletics competition at Alexander Stadium in Birmingham. She performed so well that she was selected to represent the West Midlands in the National Athletics Championships, where she won a gold medal and two silvers and broke a national record for her age group. Stacey has continued this success over the past three years and her school has celebrated her achievements, giving her a special award for PE and sport at a presentation evening. Stacey was part of the winning team in the prestigious Kielder Challenge in 2006 and 2007, a national outdoor adventure competition with more than 2,000 participants. She has made it to the finals for four consecutive years. The impact on her self-confidence has been clear for all to see. “Stacey is a success story,” says Alan Stoll, Headteacher at Penn Hall School. “We were delighted to learn that she recently gained an A* grade at GCSE for PE and received the Princess Diana Award in recognition of the role model she has become for able-bodied children at her school and disabled youngsters from around Wolverhampton.” Outcomes • ES focuses on empowering children and young people and encouraging their self-confidence • The school is supporting mainstream students, enabling them to make significant progress as a result of specialist input • Stacey was moved to top sets in English, mathematics and science in year 9, which the school believes to be a direct reflection of the improvement in her motivation and self-confidence. She went on to achieve 12 high grades at GCSE More information Alun Stoll, Headteacher, Penn Hall School Tel: 01902 558 355 E-mail: a.stoll@pennhall-sp.lpplus.net 14 ES personal impact story Weobley Extended Schools, Herefordshire, West Midlands “Being involved… helped me with my communication skills and made me feel more confident about public speaking.” Hope, student at Weobley High School “We came to the bird-box workshop and I was quite nervous about going on to High School. But at the end of the workshop, I realised that high school wouldn’t be so bad after all.” Jason, year 6 pupil Based at Weobley High School, the cluster that forms Weobley Extended Schools has linked many of its extended services (ES) activities to the Eco Schools national initiative. Through the Eco Schools programme, the cluster has been able to offer children and young people, parents and the wider community environmental-themed ES activities such as hedge-laying courses for adults and bird-box making workshops for families. Conservation work, mountain biking and water sports have been delivered in partnership with local organisations, including the British Trust for Conservation Volunteers and Herefordshire Youth Service. The cookery club for pupils and family cooking sessions link ES to the Eco and Healthy Schools initiatives. For Hope, a student at Weobley High School, ES has provided opportunities to raise awareness of environmental issues at local primary schools. She was involved in devising and delivering interactive assemblies at local primary schools to exchange ideas about how to make schools in the cluster more sustainable. This helped to develop her communications skills and Hope now feels much more confident about public speaking. She also helped to devise a series of walks (with instructions, maps and children’s quiz sheets for use by pupils and the local community) and took part in a village ‘litter pick’. “It’s really good because I’ve got loads out of it, like getting muddy, having fun and learning lots of good things,” he says. “The first time I came up here to the high school was when I was in year 6 and I was with mum. We came to the bird-box workshop and I was quite nervous about going on to high school but, at the end of the workshop, I realised that high school wouldn’t be so bad after all.” Outcomes • Themed activities link ES with other national schools initiatives and have contributed to the school achieving the Eco Schools Green Flag Award • Themed ES activities strengthen links between schools and support transition programmes • Weobley High School was the first secondary school in the county to be awarded Herefordshire Council’s Street Scene Charter Award for its environmental work More information Jane Denny, ES Coordinator, Weobley Cluster of Schools Tel: 01544 318159 E-mail: jdenny@weobley-pri.hereford.sch.uk Jason, a year 6 pupil at a primary school in the cluster, was able to access a range of activities that helped smooth his transition to secondary school. He tried several activities, including mountain biking, sailing, raft building and activity days, and he took part in the bird-box making workshop and other family activities with his mother. 15 ES personal impact story Withernsea High School, East Riding of Yorkshire, Yorkshire and the Humber “From getting into trouble to helping people every day, the Scouts has changed my life... Now that I am an Explorer, I really enjoy the extra responsibility in helping younger Scouts.” Addison, student “Since Addison has been attending Scouts, we have seen a tremendous improvement in his learning, behaviour and confidence.” Deputy teaching assistant manager “He’s a different child. He’s calmed down significantly – he’s matured.” Extended services project coordinator For Addison, a year 9 student at Withernsea High School in the East Riding of Yorkshire, joining his local Scout group has brought huge benefits in and out of school. Addison is looked after by his elderly grandparents and has a younger sister with disabilities. He did not seem to have a life outside school. After school he would go home and get straight into his pyjamas, ready for bed. As he moved into his senior years at school, Addison was becoming increasingly isolated and his behaviour was deteriorating. With the offer of funding through the Me Too Fund (the local name for the extended services disadvantage subsidy), the extended schools coordinator was able to suggest activities in which Addison might get involved. A teaching assistant at the school, who is also a Scout leader, thought that joining the Scouts might offer Addison the range of activities, socialising and discipline he needed. Addison now attends Scouts every week. The Me Too Fund covers most of the costs, including his weekly subscription, uniform and extra activities such as camping and a PGL holiday. Since he joined the Scouts, Addison’s teaching staff and family members have seen a significant difference in his behaviour in and out of school. His grandparents report that he has had opportunities to experience and develop new skills, which he would not have been able to do before the introduction of the Me Too Fund. One of the most significant benefits has been the development of his social skills and confidence, which has helped reduce his social isolation. There has been a marked decline in the number of times he has chosen to leave school without permission. Addison admits that the discipline he has gained from the Scouts has helped him to settle down at school. He feels more comfortable during and between classes and has made new friends. Addison’s year tutor reports a significant improvement in his behaviour in and out of the classroom, saying: “Addison now has a positive outlet for his surplus energy and is learning to build better relationships with his peers and members of staff.” Outcomes • The extended services disadvantage subsidy offers a timely and personalised intervention that links the varied menu of activities to the swift and easy access elements of the core offer • Extended services enable the school to give the student meaningful ‘additionality’ and personalisation within his individual education plan • Extended services offer more than just new opportunities and experiences. The school believes the student’s participation in extended services has contributed significantly to his overall attainment, achievement and behaviour. The number of his unauthorised absences has fallen during the 2008-09 academic year More information Joanne Mudd, Extended Services Coordinator, Withernsea High School Tel: 01964 614708 E-mail: joanne.mudd@eastriding.gov.uk 16 ES personal impact story Pear Tree Specialist School and Children’s Centre, Lancashire, North West “It is the best holiday club I have been to. There are brilliant activities and you are seeing life from the different point of view of special-needs children.” Jake, pupil “The opportunity for children who attend mainstream schools to play and bond with special-needs children, and vice versa, is invaluable.” Parent Pear Tree Specialist School is one of very few special schools in the country to also operate as a children’s centre. The Pear Tree Children’s Centre opened at the rear of the school site in 2007. The children’s centre offers additional facilities to encourage greater participation between its pupils, who all have severe and profound learning disabilities, and the families of pupils attending mainstream schools within the local cluster of seven schools. Extensive consultation of parents and the local community revealed that, in addition to the after-school care already available at neighbouring schools, many families wanted greater access to holiday provision. Many working parents were seeking help with childcare or respite care and wanted greater stimulation for their children during holiday periods. Pear Tree Holiday Club is now open to up to 80 children a day for nine weeks a year during the holidays. The club is open to all local children and young people aged three to 16 and caters to all abilities, including complex needs and profound and multiple disabilities. The cost is the same for all children. To help sustainability and promote inclusion, two thirds of the places are taken by children who do not have special needs. The club encourages all the children to play together, helping to challenge prejudices about disability. Children who attend mainstream schools have welcomed the opportunity to get to know the children with special needs. They have been learning to communicate with those who have speech difficulties through electronic means or gestures and sign language. Up to 150 children have free swimming sessions each week; the children with physical disabilities use the school’s warm-water pool, while others swim in the public pool next door. Most recently, two boys named Jake* and Alex*, who made friends at the holiday club, competed together in the school’s swimathon. Jake attends a mainstream school, while Alex has cerebral palsy, Downs Syndrome and uses a wheelchair. When they took part in the swimathon, Jake swam seven lengths, towing his friend along in a dinghy. Jake’s mother wrote to the organisers to tell them how much her son had benefited from the holiday club. “Jake has thoroughly enjoyed attending the holiday club and, in particular, the friendship he has developed with Alex,” she wrote. “The opportunity for children who attend mainstream schools to play and bond with special-needs children, and vice versa, is invaluable to the social development of all. As a working mum, knowing my child is happy to attend Pear Tree Holiday Club and has excellent care is so important.” Outcomes • Extended schools activities are helping the school become a “social anchor of the community”. The school can make a positive contribution to the local community, raising awareness and challenging prejudices. “What’s important is that our children are involved in positive activities with friends from their local community,’’ says Lesley Koller, Headteacher • Parents taking advantage of the extended services are increasing in confidence and self-esteem. Meeting others in similar positions makes them realise they are not alone • Increasing engagement with the local community. Local families are visiting the children’s centre and have begun to form a relationship with the school. Open days are hugely popular • The friendships between children of different abilities make a positive impact on their communication skills, emotional health and well-being More information Lesley Koller, Headteacher, Pear Tree Specialist School and Children’s Centre E-mail: head@peartree.lancs.sch.uk *names have been changed 17 ES personal impact story Sir Thomas Boteler Church of England High School, Warrington, North West “I love the Boiler Room so much because it’s a place where you can do homework, chat to mates and just chill, you can go on the computers or on the Wii. It’s also getting gangs off the streets.” Jess, student “You can do your homework there, play games of any kind, you can have fun there and you don’t need to pay to get in.” Sean, student “I love the Boiler Room because you can play on games, see your friends, watch TV, listen to music and ask for help for any troubles you have.” Edward, student The Boiler Room at Sir Thomas Boteler CE High School opened two years ago, making use of redundant space in the school. This popular youth club is open every day from 3pm to 6pm. While the Boiler Room does provide structured games and activities, it offers a safe place where students can spend time with their friends. “The school offers plenty of timetabled extra-curricular activities but was finding that students had nowhere to go between or after sessions,” says youth worker Cliff Jenkinson. “Some students were hanging around school corridors, in the streets or the park.” The Boiler Room – which derives its name from its location and the idea that the students ‘power the school’ – is designed to fill the gap between the end of the school day at 2.50pm and the early evening when many parents return from work. Entry is free but the students must sign in so the school knows where they are. The three-room space has a 24-computer ICT suite, games consoles, board games and a large area for organised events, competitions and courses. Young people can chat online, play games or watch television. Help with coursework is available at the regular homework club. “The Boiler Room is somewhere they want to be,” says Cliff Jenkinson. “Even young people, who don’t usually like being at lessons, enjoy attending and behave well.” The emphasis is on relaxation and enjoyment but there are still opportunities to learn ‘off curriculum’ and try new things. The club recently obtained funding for a 15-week music management course in partnership with a local theatre. Participants learnt the skills needed to produce a large music event, from handling tickets to managing security. The course culminated with the participants running a ‘battle of the bands’ at the theatre and gaining a bronze Arts Award qualification in the process. The youth worker is at school throughout the day so he hears about students who may have problems and can encourage them to attend the club. A year 10 girl, who was experiencing difficulties at home, did not want to seek formal counselling. However, she found it helpful to be at the club every afternoon, where she could share her troubles, and eventually built up enough confidence to seek professional help. Outcomes • Between 30 and 90 students of all ages and interests attend the club each afternoon. The figure rises to between 60 and 90 in the winter months • The Boiler Room is a safe place where students can socialise while furthering their learning and trying new experiences, if they wish • The local member of parliament and a police officer have visited the club and report that anti-social behaviour and criminal damage have “plummeted” since the club opened More information John Sharples, Headteacher, Sir Thomas Boteler CE High School Tel: 01925 636 414 E-mail: jsharples@boteler.org.uk Cliff Jenkinson, Youth Worker, Sir Thomas Boteler CE High School Tel: 01925 636 414 E-mail: cjenkinson@boteler.org.uk 18 ES personal impact story Three rural primary schools, Cumbria, North West “I really don’t know what I’d do if you didn’t run this club.” Parent Three primary schools in south Cumbria have worked together with a local childcare provider to develop a flexible solution to delivering childcare. Crosscrake CE School, St Patrick’s CE School, Endmoor, and Old Hutton CE School are small primaries whose size and rural locations meant that providing sustainable childcare before and after school would be problematic. While each school originally sought to develop its own provision, it became clear that, despite support from parents, the numbers of children able to attend would not be enough to make each club sustainable. By employing the same childcare provider in each school, the schools have been able to merge their provision. All three schools offer their pupils breakfast and after-school childcare. After-school provision includes themed activities, including French, cookery, computing, crafts and tennis lessons. Provision is available at different locations throughout the week, according to parents’ needs and local demand. Outcomes • The strategy is sustaining a key service across a wide rural area • The flexible model can deal with fluctuating attendance and rolls • The provision of transport between venues means that pupils have wider opportunities for learning and engagement More information Pauline Grabek, Team Leader Children’s Centres and Extended Services, Cumbria County Council Tel: 01539 713326 E-mail: pauline.grabek@cumbriacc.gov.uk Transport is an issue when sharing services in a rural community and the schools have been able to overcome this problem by arranging for the childcare provider to provide transport between the schools, sharing the service to minimise disruption for parents. Parents have welcomed the service and are willing to collect their children from different venues in order to ensure the provision can continue. Such a flexible approach means that if pupil numbers drop in one school, rather than lose its provision altogether the service can be merged with clubs at one of the other schools and transport provided for the children. For example, on Fridays all three schools’ clubs are merged and held at Old Hutton School, where the childcare provider runs a very popular cookery club. 19 ES personal impact story Cambridge School, London Borough of Hammersmith and Fulham “I have learnt a lot from my mentors. They have taught me how to calm down and manage my anger. They have given me faith in myself and let me do things like football and music, which I really like doing. I can make the right choices now – most of the time!” Year 9 student “The school provides stability for this student and he is now open and ready to learn.” Learning mentor Cambridge School caters for students aged 11-16 with special educational needs. The students come from very diverse backgrounds and an increasing number have social, emotional and behavioural difficulties. swift referral. The student was diagnosed with attention deficit hyperactivity disorder and his positive relationship with the learning mentor meant he was supported through the diagnosis and encouraged to take his medication. The curriculum is enriched by wide extended services (ES) provision. The learning mentors run a breakfast club, which is open to students, their families and the local community from 8am to 9am every school day. Lunchtime clubs include tailored sessions for girls, a maths club, art and music, mentoring drop-in sessions and gardening. After-school sessions offer sports, media, cooking and a film club. Learning mentors operate very popular holiday clubs for two weeks in the summer and one week at Easter, targeting the most vulnerable students. The student was also encouraged to attend the after-school and holiday clubs. He has discovered new talents, joining the school’s football team and learning to play the drums. He continues to receive close support from his learning mentor to help him manage his anger and reflect on his behaviour. Continued links with social services, CAMHS and other agencies provide additional support. His teachers report that he is better at managing his classes, has made progress in all of his subjects and has a more positive outlook. The school has built partnerships across the local community and uses the School Improvement Planning Framework to structure its development plan. Specialist services such as speech therapy and counselling can be accessed through the school and there are close links with local disability support networks and business and mentoring schemes. The student’s mother is delighted with her son’s progress and has accepted support for her own problems. A younger sibling has now joined the school and mentors were quickly able to recognise some serious, unaddressed medical problems and to organise relevant referrals. As a result of ES provision, both students now receive personalised specialist support. When one student joined Cambridge School, staff quickly noticed that he was very thin, unkempt and hyperactive. The learning mentors invited him to join the breakfast club, where he would eat before starting school and where the learning mentors could forge a relationship with him to better assess his needs. Outcomes for the student The mentors quickly realised that the boy should be referred to social services and all three children in his family are now on the child protection register. There were issues of substance abuse and domestic violence at home. While the mother was positive about accepting help for her children, her own problems meant she found it difficult to organise practical support. The school’s excellent relationship with the local child and adolescent mental health services (CAMHS) enabled a • Improved confidence and self-awareness • The student is better able to manage his anger and reflect on his behaviour • The student has made progress in all subjects, achieving a 12 per cent improvement in English in one year and a 43 per cent improvement in PE and personal, social and health education in six months • He actively participates in after-school clubs and has developed new interests More information Olivia Meyrick, Headteacher Tel: 020 8748 7585 E-mail: head@cambridge.lbhf.sch.uk 20 ES personal impact story Central Foundation Girls School, London Borough of Tower Hamlets “I wouldn’t have come to school at all if it wasn’t for the table tennis. Now I attend every day and my grades have improved.” Kelly Davis, student Central Foundation Girls School in Tower Hamlets is a large, oversubscribed secondary school. It is a performing arts specialist college, with a second specialism in citizenship and voice. Seventy-five per cent of students speak English as an additional language. A high proportion of students are eligible for free school meals and have had multi-agency involvement since primary school. Many of these cases have long-term social care involvement and are known to the police. The school has been a full-service school since 2007, offering a wide range of activities including sports, after-school study, dance, drama and music. A breakfast club is having a positive impact on attendance and healthy living, with sessions increasing from two to five mornings a week in response to requests from parents. Kelly’s achievements have had a very positive effect on her self-esteem, social skills and participation in other sports activities. Her coach has noticed a marked improvement in Kelly’s attitude and commends her commitment. Kelly aspires to achieve a coaching qualification so she can work with younger players. She has already encouraged her younger sister to join the programme. The table tennis programme is one of many individual interventions offered through the school’s multi-agency support panel. Many school staff develop relationships with students to enable the panel to develop, monitor and evaluate personalised interventions that improve outcomes for students. Outcomes The school has two dedicated parent workers and provides on-site learning for parents. Seventy per cent of students are Bangladeshi in origin and the school has established strong relationships within the community and hosts many events. The school has a well equipped sports centre and opens its facilities to the local community for 25 hours each week. It offers accredited training to help parents access employment and hosts an inter-faith forum, helping to promote social cohesion. A multi-agency support panel meets weekly to plan targeted support for vulnerable students and their families. Heads of year attend the weekly panel meetings if a student from their year is to be assessed. Kelly, now in year 10, was targeted by the team when she came to the school in year 7. Kelly had very low self-esteem and did not participate in any physical activity. The school invited Kelly to join the table tennis mentoring programme. The programme is run in-school in partnership with TTK Greenhouse, a charity providing sports and performing arts to help engage and inspire young people in secondary schools and clubs in deprived areas. Kelly now practises table tennis for 10 hours a week at lunchtime and after school. She also attends competitions at the weekends and training camps in other areas of London. Kelly has responded so well to the programme she is now ranked 146th in the country. • Targeted intervention and mentoring programmes are having a positive impact on student self-esteem, attendance and attainment • School attendance levels are improving to above the national average. Attendance has improved from 92.9 per cent in 2006 to 93.2 per cent in 2008 • Extended services have contributed to a reduction in exclusions. Permanent exclusions have fallen by 50 per cent between 2006/07 and 2007/08 • Termly monitoring and evaluation and the use of case studies show the impact of intervention on individual students • Parent support work is helping to free up teachers’ time and build positive links with parents • The School Improvement Planning Framework is helping to bring a disparate extended services team together to work more effectively and meet common goals More information Ben Cole, Head of Community Tel: 020 8981 1131 (ext. 235) or 07816 675 297 E-mail: bcole@central.towerhamlets.sch.uk 21 ES personal impact story Children’s outreach service, Nottinghamshire, East Midlands “Stopped swearing, stopped kicking people, stopped being angry.” Jake aged five “He used to kick, punch, scratch and shout at me all the time. Now he seems to be getting back to being a normal five-year-old boy.” Karen, mother Karen had been a victim of domestic violence. She sought help through the children’s outreach services commissioned through Nottinghamshire Children and Young People’s Partnership for the problems she was experiencing with her children, Jake and Christy*. Jake, aged five, was acting out the violence he had witnessed and was very angry. Christy was withdrawn and angry. Karen felt the bond between them had broken down. given to her family is helping them to rebuild their relationships and she hopes that the insight her daughter is gaining into domestic violence will help her avoid falling into similar patterns of behaviour as she grows up. Jake is still sometimes violent but his anger has reduced significantly and he has learned techniques to focus his anger elsewhere, such as on a football or a balloon, instead of on Karen. North Nottinghamshire Independent Domestic Abuse Services (NNIDAS) has an excellent working relationship with local schools. Referrals can come directly from schools or through the MARAC (Multi-Agency Risk Assessment Conference), a group that meets fortnightly. Workers from NNIDAS’s youth project, Full Circle, also attend Joint Access Team (JAT) meetings to discuss cases (with parental permission). These multi-agency meetings include representatives from a range of children’s and young people’s services. Each family of schools has its own JAT, which helps provide support and swift and easy access to services as soon as children, young people and their families start to experience difficulties. “His attitude towards me was really bad. He used to kick, punch, scratch and shout at me all the time,” says Karen. “Now he talks normally to me and, although he still sometimes hits me, he doesn’t do it half as much. He seems to be getting back to being a normal five-year-old boy.” A children’s outreach worker from NNIDAS was able to work with Jake’s school to give him one-to-one support at the school. Schools often provide a safe and calm place for children’s outreach workers to work with children and young people and this was the case with Jake. The worker gave Jake techniques to help manage his feelings and to learn safe and positive ways to deal with his anger. Christy attended the Kool Running programme for teenagers, where she was able to talk in confidence to her peers about her worries for her mother. She found the group gave her confidence and Christy felt able to share what she had discussed with her mother. NNIDAS arranged for Karen to take part in a Positive Relationship Programme, which enabled her to start to regain her self-esteem. She has found that the support Outcomes • Targeted intervention is helping this vulnerable family to rebuild their relationships • One-to-one support has enabled Jake to learn positive techniques so that he can manage his feelings more effectively at home and at school • Attending the programme for teenagers helped Christy to address her lack of self-esteem and extreme anxiety levels so that she can begin to deal with her feelings about what happened to her mother and learn to keep herself safe More information Paul Nicholas, Development Officer (Projects), Integrated Services (Children & Young People), Nottinghamshire County Council Tel: 01623 433197 E-mail: paul.nicholas@nottscc.gov.uk Rosie Jacklin, Manager, NNIDAS Tel: 01623 6832350 E-mail: manager@nnidas.org * Names have been changed. 22 ES personal impact story CPR Learning Partnership, Cornwall, South West “I’m not getting into so much trouble at home or at school.” “I enjoyed it, especially the drama sessions. Now I think before I act.” “I use the strategies we learnt out of school to keep out of fights.” Pupils, years 5/6 “The children have strategies for managing themselves in unstructured times.” Headteacher “Far more settled in class and more accommodating to their peers.” Class teacher The CPR (Camborne, Pool and Redruth) Learning Partnership is a multi-agency initiative working to deliver support services to a cluster of schools in North Kerrier in Cornwall. The Schools Multi-Agency Resource Team (SMART) supports schools with the swift and easy access element of the core offer of extended services. The early intervention team includes representatives from education, health and social care and has links to other partner agencies. SMART focuses on providing support for vulnerable children and young people, aiming to prevent exclusions, improve social inclusion and reduce crime and anti-social behaviour. The team uses a variety of group-work techniques in its interventions with children and families. These include summer activities for more than 50 children, restorative justice events aimed at helping pupils and students resolve specific issues and group sessions for families. Practical techniques A recent referral from a local primary school led the team to draw on its experience of restorative justice, personal safety training and assertiveness training. The school asked for help in managing a group of year 5 and 6 pupils who were getting involved in regular serious playground disputes. There was also concern about the children’s behaviour outside school. Some of the boys were already known to the local police and were associating with much older young people in the town centre at night. relationships. Role play helped the children focus on different scenarios and think about how they could respond to difficult situations. After completing the course, all the participants were given certificates during an assembly of the whole school. Outcomes • Playtime disputes have reduced dramatically. Two of the boys, who were sent to the headteacher on a daily basis before to the sessions, are now rarely referred • Class teachers have commented that the group is less disruptive in the classroom • Although it is more difficult to measure incidents outside school, staff are not aware of further dealings with the police More information Gwen Gilmore, CPR Learning Partnership Leader Tel: 01209 721 406 E-mail: ggilmore@cornwall.gov.uk The team worked with the school to organise five group sessions facilitated by the SMART police officer and a family support worker. Each session adopted different techniques to address issues associated with feeling safe, dealing with anxiety, being responsible and managing 23 ES personal impact story Servite Roman Catholic Primary School, London Borough of Kensington and Chelsea “When I saw how my issues were affecting my daughter, I knew I had to do something.” Fiona, parent Servite RC Primary School offers wraparound care to its pupils and families. The school offers extended provision from 8am to 6pm, with a breakfast club and a wide choice of after-school clubs and activities. Using the School Improvement Planning Framework has helped keep extended services high on the agenda and enabled the school to develop a strong partnership with parents. The school team works with a multi-agency team of professionals, including a social worker, clinical psychologist, play therapist and family support worker, who provide support on a daily basis and meet regularly to discuss issues concerning individual pupils. Fiona, the parent of a year 1 pupil, had been suffering from depression. The family was living in poor housing and was concerned about the imminent release from prison of the pupil’s father. Teaching staff observed that the girl was expressing a sense of neediness and seemed unstable. She had some special educational needs and was receiving speech therapy as a result of some hearing difficulties. Fiona had tried to get help from social services before but with little success. Knowing that the school offered some parental support and had a school-based social worker, she approached the assistant headteacher. The assistant headteacher quickly realised that Fiona was in a great deal of distress and invited the social worker to join them to help put a plan of support together for the family. Outcomes • Access to a multi-agency team enables the school to provide a swift, targeted approach to supporting pupils and their families • The school observes that parents feel that the stigma once associated with referrals and intervention has gone • On-site wraparound care has enabled some of the school’s lone parents to return to employment • Attendance is the second highest in the local authority area • No exclusions at the school during the past four years • Access to the wide range of professional support means teaching staff feel supported and are learning new strategies and skills, for example, the play therapist’s behaviour-related activities are being used very effectively in the classroom More information: Maureen O’Donoghue, Assistant Headteacher, Access and Inclusion, Servite RC Primary School Tel: 020 7352 2588 E-mail: maureen.O'Donoghue@servite.rbkc.sch.uk An understanding of Fiona’s troubles gave an insight into the behaviour the girl was demonstrating at school. The school team provided advice and guidance and made contact with external agencies to help Fiona access services. They encouraged the pupil to join the after-school and holiday clubs to give her mother time to take up offers of support and reach her goals. The family has now been re-housed. They are much happier and more confident and the girl is doing very well at school. Fiona has been very impressed with the way the school supported her and is even considering becoming a support worker herself. 24 ES personal impact story Sittingbourne Community College, Kent, South East “Reintegration back into school was hard for me but, with the help and support of the college intervention officer, I did it.” Year 11 student (excluded from college for a total of five months) “The support I got was very helpful and I don’t think I could have got through a difficult stage without it.” Year 10 student Sittingbourne Community College is part of the Swale rural cluster of schools and serves a deprived catchment area. The college offers a range of extended services, including a thriving healthy eating programme, mediation and counselling, family well-being sessions and childcare. was referred to Swale Mediation Service and took part in six sessions, after which she returned home. Her attendance returned to normal, she resumed her GCSE studies and has now taken a place on a further education course. It has also set up a Young Person’s Multi-Agency Support Centre (YPSC) to provide targeted support for students. The service has been shaped by consultation with parents, students and partner agencies. Through the centre, the college works closely with the primary care trust, Swale Mediation Service, the police, counsellors, psychiatric experts and others, including the school nurse. A year 11 student on a personalised curriculum seemed to be heading for permanent exclusion. His mother rang the college to say he had left home. YPSC staff immediately held a one-to-one session and found that the student had left home to avoid his violent stepfather. His mother agreed to meet Swale Mediation Service. It emerged that her new partner was jealous of the boy. Following the mediation, the mother asked her partner to move out. The boy is now living with his mother again and has done well enough in his GCSEs to secure a place at college. Students can be referred to the YPSC by the college or by external agencies and are encouraged to refer themselves. The aim is to keep students in college and help them progress educationally and socially, to raise awareness of health, fitness and emotional well-being and to provide support for families. Outcomes The YPSC is constantly improving its services. Recent changes include a confidential booking system for the sexual health nurse and a better venue for clinics. Programmes are offered at strategic times: for example, sexual health is targeted before the main summer holiday and alcohol abuse just before the Christmas holiday. Year 11 pupils can take part in a stress management workshop in the run-up to exams. • Awareness training equips staff to recognise early warning signs • All staff have been trained in emotional intelligence • Staff now sit on council working groups in recognition of their expertise in working with hard-to-reach groups • Sittingbourne is piloting the Mind, Exercise, Nutrition, Do It! (MEND) project, which gives students and their parents/carers advice on diet and exercise • The YPSC team now includes a student social worker • A new young active parents group offers information, advice and education opportunities to teenage parents • Students are appearing in a film to highlight the benefits of a school-based sexual health service and share good practice with other schools and colleges • Staff well-being days are giving employees the opportunity to form effective working relationships with partner agencies Success stories More information After a violent incident at home, a year 11 student had gone to stay with a friend and her attendance and attitude were deteriorating. She and the police approached YPSC staff, who contacted social services. The student Alan Barham, Headteacher, Sittingbourne Community College Tel: 01795 472 449 The YPSC hosts a number of programmes, most of which involve services working together and sharing information. Ongoing dialogue helps speed up responses to individual cases. Partner agencies meet twice a term to share information and maintain strong working relationships. 25 ES personal impact story Barking Abbey School, London Borough of Barking and Dagenham “I felt shameful of my son’s behaviour in school and now he seems like a different boy because of the help he is receiving. Things are much better now he is getting help.” Parent talking to PSA “It was because of you coming around to keep spirits up and sticking on to work with Dad that now he has a chance to get back into school.” Family friend talking to PSA Barking Abbey School provides the full core offer of extended services and was one of the first schools to be awarded specialist sports college status. A £2.1m grant enabled the building of a large leisure centre with a fully equipped dance studio, which provides extensive sporting facilities for the school and the local community. Direct work with students and their families is only part of the wide-ranging parenting support on offer. Parents are encouraged to participate in a variety of activities to increase their engagement with the school. Workshops cover difficult subjects such as sexual health, knife crime, drugs and alcohol to help parents discuss such issues with their children. The parent of a year 9 student asked the parent support adviser (PSA) at Barking Abbey for help to address the imminent permanent exclusion of his son, who was displaying difficult behaviour and had some psychological problems. The family (a father and three sons) had recently lost their wife and mother and were finding it very difficult to cope with their grief. After struggling for months to make contact, the PSA managed to arrange several home visits to address the family’s needs. These included a joint home visit with the primary mental health team to undertake an initial assessment of the young person in the comfort of his own home. The PSA’s successful engagement with the family is making a positive impact upon the student and is boosting his self-esteem. He has agreed to sign up for after-school and holiday activities – including the newly developed Box It Out boxing training programme for boys and their fathers, funded by the Youth Sports Trust – and is starting to develop friendships within his peer group. Outcomes • Parents are more engaged with the school, increasingly attending meetings, activities and courses • The PSA has improved links with external agencies, which facilitates early intervention for students and parents • Parents are helped to speak to their children about difficult subjects, such as sex, knife crime, drugs and alcohol More information Chris Linnell, Child Protection Coordinator and Line Manager, Barking Abbey School Tel: 020 8724 1351 The PSA completed a common assessment framework with the family to facilitate access to multi-agency support. This helped put in place a range of support services, including a home visit by the PSA to gain the father’s consent for the boy to be assessed by the local authority’s educational psychologist plus bereavement counselling and family therapy for the father and his sons. 26 ES personal impact story Bexhill parent support adviser team, East Sussex, South East “This student had the potential to be a child that refused to attend school. He has made excellent progress and his family are delighted that he has settled so well.” Tina Frost, Bexhill PSA Team Manager Based at Bexhill High School, the Bexhill parent support adviser (PSA) team serves the 10 schools and one college that form the Bexhill consortium. Team members are attached to individual schools and offer services such as working with families referred by schools, running weekly parent drop-in sessions and delivering parent support programmes (including STOP, for parents of challenging teenagers, and the Webster-Stratton parenting programme). The team attends a monthly network meeting to share information about extended services and link up with other local agencies. As a result, the extended services offered by one school can be made available across the consortium. For example, Bexhill High offers after-school activities to primary school pupils and a consortium sports coordinator works with schools to ensure a variety of sporting activities are on offer across the town. The PSA team has also forged an important link between parents and schools and is helping schools to handle sensitive issues. The team uses the common assessment framework (CAF) and undertakes home visits. “Parents are increasingly engaging with our services without fear of stigma,” says Tina Frost, PSA Team Manager. “Building parental self-esteem was initially a new idea to sell to schools, which wanted to ‘fix the child’, but they are beginning to see that working with parents has a longterm positive effect. The most powerful work happens in the home.” Supporting transition at Bexhill High School Bexhill High has a higher than average proportion of students with learning difficulties and disabilities and the PSA team is involved in facilitating their smooth transition from primary to secondary school. A current year 8 student with Asperger’s Syndrome was referred to the team when he was in year 6 at primary school. The student is very bright but finds friendships difficult. He was worried about spending time in the playground and was at risk of refusing to come to school. The PSA team already knew his family and arranged for the student to visit the new school site weekly, accompanied by a PSA. He was able to meet his form tutor and other teachers and to visit the canteen and independent learning centre. As a result, the learning centre was identified as the ideal place for him to spend his breaks and lunchtimes. The PSA arranged for the boy to have a lunch pass so he felt reassured that he could go home for lunch. When the student had to transfer to the main school site for year 8, the PSA team arranged another set of visits. The student has settled into school well and his attendance is excellent. His parents are particularly pleased with the way he has settled in to year 8. “He’s so much more confident,” says Tina Frost. “His mother now feels she can look for work and is taking part in training offered by Bexhill College. She’s also going to share her craft skills with other parents at our next parent activity day.” Outcomes • Successful transition and regular attendance of a student who was at risk of refusing to attend secondary school • Parent now has time to train and is considering returning to work • Cluster-wide swift and easy access to targeted and specialist services ensures the student will continue to receive support at each transition stage • Schools have responded positively to the PSA team, providing funding for additional team members • Stronger multi-agency partnerships and links between schools and other agencies More information Tina Frost, Bexhill PSA Team Manager Tel: 01424 730722 ext 221 E-mail: tfrost@bexhillhigh.e-sussex.sch.uk 27 ES personal impact story Byron Primary School, London Borough of Croydon “Being a part of the ‘bring a family man to school’ day and then joining the Byron School Association and the parent-teacher association has made a huge difference to my life and to my children’s lives. It has meant that my children see me in a positive way, being involved in their school. I feel like a dad all of the time, rather than some of the time. I know I speak on behalf of all of us when I say that this has made a real impact on our lives and the lives of our children.” Paul Movel, father of three “I liked having lunch with Dad and Grandad.” Pupil When the extended services (ES) teams at Byron Primary School attended a ContinYou training course on developing men-friendly organisations, they realised that actively engaging male family members could have a positive effect on the school and its pupils. “We are delighted with the success of the project so far and are developing plans for it to continue,” says Clare Wingrave, Acting Headteacher at Byron Primary. “The children really enjoyed having their dads and uncles sharing some time in school with them.” The school is a single-form-entry primary school on a social housing estate with many lone-parent families. A high proportion of pupils (27 per cent) is eligible for free school meals. The school has a children’s centre on site and offers the full range of ES, including breakfast and after-school clubs, adult learning, parenting support and childcare. Outcomes “We were amazed when it became apparent that we were not as ‘men friendly’ as we thought,” says Sharon Marett-Gregory, ES Manager for the Coulsdon and Woodcote cluster. “Some pupils lack male role models in the home and there are very few at school, so we have planned activities that will encourage fathers to take an active interest in their children’s development.” The ‘bring a family man to school’ day invited male family members to spend the morning at school with their children, taking part in games and family learning activities and having lunch together. Thirty-two men, many of whom had never engaged with the school before, attended the event. Some of the men who do not live with their children particularly welcomed the opportunity to spend time with them in school. Paul Movel attended the event and has subsequently become actively involved with the school and the parent-teacher association (PTA). He lives apart from his three children and found it difficult to become involved in their schooling. Paul Movel thinks the project came at just the right time for him and it has helped involve him in his children’s education. • Greater parental involvement. Many parents have since become involved with the school in other ways • Pupils were very enthusiastic about the morning and were proud to have taken part • Twenty-six men continue to be part of the Byron Family Man Group. The group has elected its own coordinator and is running an after-school film club at the school • Four men have joined the PTA. Others volunteer at school events, for example, by helping at the summer and Christmas fairs, coaching the football team and running events during Croydon’s Family Learning Week • Monthly family school dinners, when children can bring a family member to school for lunch, are proving popular More information Sharon Marett-Gregory, Extended Services Manager, Coulsdon and Woodcote cluster Tel: 07915 242 914 E-mail: sharon.cwest@hotmail.co.uk Clare Wingrave, Acting Headteacher, Byron Primary School E-mail: clarewingrave@byron.croydon.sch.uk 28 ES personal impact story Carlton Primary School, London Borough of Camden “I wouldn’t have done this without encouragement [from the school]. It has given me the determination to go on to do other things in life.” Tracie Davies, parent When parent Tracie Davies first visited the Family Learning Centre at Carlton Primary School, she was lacking in confidence and had lost sight of her childhood ambitions. “I left school with GCSEs and then went on to do a general national vocational qualification in arts and design. I had lots of confidence and wanted to be an interior designer,” she explains. “Once having children, I became less confident and stayed at home, putting my life on hold.” Carlton Primary School serves an area with very high levels of social deprivation and more than two-thirds of its pupils are eligible for free school meals. The school encourages parents to get involved in school life wherever possible. Regular coffee mornings run by the family support worker offer parents and carers an opportunity to meet and to access information and advice. The school’s new Family Learning Centre forms the base for many of the school’s extended services and has been particularly successful in encouraging parents to get involved in their children’s learning. The centre offers a range of services designed to help build a partnership between home and school. The centre has developed positive links with Camden’s Family Learning Service and City Lit, the local adult education college. Other activities include popular and well attended parenting programmes, family learning activities, a crèche and guest speakers from Jobcentre Plus, Sure Start and the local police and health services. Carlton’s family support worker encouraged Tracie to participate in some of the learning opportunities available at the Family Learning Centre. As Tracie began to attend regular sessions, her confidence grew and she realised that she had knowledge and experience she could share with other parents and families. Tracie went on to complete work placements in Carlton’s nursery and year 2 classes. While bringing up her five children, she has continued with her learning, completing courses in literacy, basic IT and jewellery making. She now makes jewellery and plans to set up a website to sell her designs. Tracie also aims to boost her skills by taking up silversmith’s training. “I’ve made some really good friends at the Family Learning Centre here at Carlton,” says Tracie. “We support each other and the school has helped give me the determination to go on to do other things in life. And I am now chair of the parent-teacher association!” Outcomes • The school has formed much stronger and collaborative relationships with parents and the local community: it has established its first PTA and has a full quota of school governors, with six parents joining six members of the local community • The family support worker provides a link between home and school, promoting early identification and enabling the school to take a more targeted approach to supporting families • The emphasis on early identification, prevention and working with parents has resulted in a reduction in child protection referrals • Attendance has risen by seven per cent as a result of targeted work More information Mandi Howells, Deputy Headteacher (Inclusion), Carlton Primary School Tel: 020 7485 1947 E-mail: m.howells@carlton.camden.sch.uk “My tutors encouraged me to go on to take the Helping in Schools programme, with the idea of going on to further training to work in a childcare setting,” says Tracie. “I wouldn’t have done this without their encouragement. I wouldn’t have put myself in that situation before.” 29 ES personal impact story Cuckoo Hall Primary School, London Borough of Enfield “This is one of the best schools; there’s so much for us to do. The coffee mornings are really good for meeting and getting to know parents and teachers. I’ve done an IT course, which really benefited me. The school is always ready to do things to help parents. You are invited to see how they teach maths, phonics and different ways to help your child learn. You can observe how the children learn. This has helped with our own learning.” Atike, parent “The ESOL has been very good. I’ve learnt all my English here.” Magdalena, parent “Parents are the backbone of our school and its success.” Sarah Oliver, Deputy Headteacher Parents Atike and Magdalena have become active members of the school community since their children joined Cuckoo Hall Primary School in Enfield. The school is based in a multi-cultural area of north London, where 47 per cent of pupils speak English as an additional language and 40 per cent of pupils are eligible for free school meals. Cuckoo Hall has an open-door policy that encourages members of a hard-to-engage community to access services in and around the school. Parents are encouraged to participate in a range of adult learning classes, English language courses and family workshops. surgery’ mornings, which offer parents a confidential opportunity to discuss matters concerning their children. In addition, there are English for speakers of other languages (ESOL) classes for parents, community members and pupils. These take place at the school so the children see their parents as learners. “Parents are the backbone of our school and its success,” says Sarah Oliver, Deputy Headteacher. “The fact that the school shares information freely and regularly with parents is a strength of our partnership. Parents have a first-hand experience of the school’s systems. This has been particularly important for parents who may have had a poor experience of formal education themselves and for those parents who have arrived at our school with little or no knowledge of the English education system.” Outcomes Children joining Cuckoo Hall are well below average language and literacy and many of their parents have low academic achievement. In special measures in 1997, the school has since prioritised raising standards and it has used extended services (ES) to build bridges with parents. ES provide important avenues for engaging parents in their children’s learning. Parent-focused activities include: regular coffee mornings for parents with children at foundation stage, weekly workshops and family learning sessions to improve parents’ skills in supporting homework; a weekly ‘meet and greet’ for parents who are new to the area and ‘open The school’s focus has created a highly committed community of parents, who have high aspirations for their children’s achievements. This has had a significant impact on the school’s attainment results. • Ofsted rated Cuckoo Hall “outstanding” in May 2009: “Parents attend weekly coffee mornings, such as the one visited by an inspector, who was pleased to hear from parents of Turkish heritage that they valued these opportunities to meet other parents and on this occasion, to share a coffee and delicious baklava!” • Rising levels of attainment, with a marked improvement year on year in key stage 1 and key stage 2 standard assessment tests • Pupils have made rapid improvement in their language proficiency • ESOL and other classes for parents have enhanced communication opportunities between home and school • Parents are committed to and engaged with the school and believe their children are happy and, consequently, learn well More information Sarah Oliver, Deputy Headteacher, Cuckoo Hall Primary School Tel: 020 8804 4126 E-mail: soliver@cuckoohall.enfield.sch.uk 30 ES personal impact story Deptford Green School, London Borough of Lewisham “Volunteering for Deptford Green School, doing something you enjoy, can really help your CV and you meet some great people, too. When my son started at Deptford Green, I was keen to do as much as I could for the school. Doing voluntary work with the parent support team has helped me get back into full-time paid work after having children.” Sue Clarke, parent Deptford Green School offers the full range of extended services (ES) and has many links with the local community. Services include sports, arts and ICT facilities, family learning, a school counsellor and a drop-in clinic run by the school nurse. Learning mentors work with Vietnamese, Chinese and Somali students and their families and an integrative arts therapist works two days a week to help students with special emotional needs settle into the school. Innovative projects include the Truancy Challenge, designed to improve attendance, and Roots and Wings, which arranges business mentoring for students. Parent support services are particularly successful. Danielle Heath, Parent Outreach and Liaison Officer, encourages parents and carers to get involved with the school. Deptford Green has used the Training and Development Agency for Schools’ School Improvement Planning Framework to establish its priorities and ensure that parenting support links with other school strategies to raise standards. Parents are encouraged to give their children a positive attitude to learning, which creates a more positive environment around the school. Danielle Heath runs coffee mornings and a forum for parents and offers confidential one-to-one support and advice. She has worked with parents to set up a fathers’ sub committee, an online parents’ forum and parent-led cultural events. A trained careers adviser is available on site to give parents vocational advice and guidance on finding work, returning to education/training or taking up voluntary work. with the school helped to build her confidence and she started to apply for jobs again. Sue now works as a training officer for an international development organisation. “It’s the kind of job I’ve wanted for ages and never thought I’d get,” she says. Outcomes • In 2008, the school achieved its best GCSE results to date, with 68 per cent of students achieving five A*-C grades • The most recent Ofsted inspection (June 2007) noted the school’s “excellent communication with parents” • Parenting support services are helping to build confidence and self-esteem so parents feel they can ask questions or seek support • Greater parental involvement in the school demonstrates an integrated approach to education, encouraging a more positive attitude to school and to learning • Increased parental engagement has helped improve student attendance • The staff recognise the value of parental involvement and have noticed that the parent liaison officer has helped to resolve issues quickly More information Danielle Heath, Parent Outreach and Liaison Officer, Deptford Green School Tel: 020 8694 2753 E-mail: dheath@deptfordgreen.lewisham.sch.uk When Sue Clarke’s son joined Deptford Green, she was finding it difficult to get permanent employment. She was doing part-time freelance work in communications after being a full-time mother for eight years. She regularly attended the parent coffee mornings and volunteered to help the parent support team. Sue produced Catch Up, a termly parents’ magazine, which shares information and publicises events relevant to parents, and was involved in setting up the parents’ forum. Her voluntary experience 31 ES personal impact story Glenbrook Primary School and Hadden Park cluster, Nottingham, East Midlands “Extended schools gave me choices. Now I have a well-paid job and it has had a huge impact on my family. “It’s had a remarkable effect on James. He’s much better at mixing with other children.” Lisa Meakin, Extended Schools Coordinator and parent Lisa Meakin, Extended Schools Coordinator for Glenbrook Primary and the Hadden Park cluster of schools in Nottingham, has first-hand experience of the positive way in which extended services open up opportunities for parents and pupils. Lisa was at home looking after her three children when she offered to volunteer at Glenbrook Primary. As her children began to participate in after-school activities, Lisa was able to take advantage of the taster courses offered through the school’s extended services adult education programme and she eventually gained childcare qualifications, which helped her return to work. Two years on, Lisa is working as part of the extended services team in the Hadden Park cluster, providing holiday and term-time activities for pupils from nine local schools and support to the wider community. A broad range of opportunities The cluster offers pupils and parents a broad range of opportunities, including after-school clubs and activities, breakfast clubs and adult education. The lively holiday programme accepts children from 34 different local schools. Lisa’s three children, especially James, 11, who is autistic, have benefited from the range of activities on offer. Attending after-school and holiday clubs has helped James overcome his low self-esteem, which is gradually improving his confidence and social skills. “He’s much better at mixing with other children. It’s had a remarkable effect on him,” says Lisa. For Lisa, the real benefit of extended services is their potential to give families greater choice. “Extended schools gave me choices,” she says. “Now I have a well-paid job that I love and it has had a huge impact on my family.” Lisa also believes that extended services are changing the relationship between schools and parents. “Schools are definitely changing how they relate to children and the wider community,” she says. “Parents can come into school and be part of school life and feel that they are part of the community. They know that their children can build their social skills and take part in stimulating activities. Extended services can open many doors for families.” Outcomes • Attendance at breakfast clubs and out-of-school activities is improving school attendance, increasing concentration levels and improving attitudes towards school in general • Increasing numbers of parents are taking advantage of adult learning opportunities and some have gone on to volunteer at school or to gain employment • Extended services are helping to address negative attitudes to school by encouraging children to socialise with others and learn from positive role models • Holiday clubs may be contributing to reducing crime figures in the locality More information Lisa Meakin, Extended Services Cluster Coordinator, Glenbrook Primary and the Hadden Park cluster Tel: 0115 9155709 E-mail: lisameakin@nottinghamcity.gov.uk 32 ES personal impact story Grove Road Community Primary School, Harrogate, Yorkshire and the Humber “I think English class is very important for me because at every class I gain new information. I have made a new step in my education.” Inna “I love this class and I am sure that it helps me to learn English. I have got lots of important information that I can use in my everyday life. Thank you very much for the possibility.” Zhne “I’ve got more confident if I have to speak to somebody. I can use the grammar much better and have learnt lots of new words as well.” Parent Over a third of the 170 pupils at Grove Road Community Primary School in Harrogate speak English as a second language. Many come from eastern Europe. To support this new community, the school has developed its extended services provision to assist parents who are new to the area. Grove Road identified that a large proportion of parents had limited skills in the English language, which was having an impact on their children’s learning. Many parents had little contact with the school and communication was proving problematic. Through working in partnership with adult learning services, the school was able to offer English for speakers of other languages (ESOL) classes at no extra cost to the school. The classes operate from a dedicated English as an additional language (EAL) room within the school. Sessions are attended by an minority ethnic worker, who offers parents additional support and can signpost them to other local services. “ESOL classes have had a very positive influence on aspects of school life,” says Tony Winfield, Headteacher. “The people who have been drawn into school to take part in the classes have invariably been ‘hard to reach’ parents, who have gained confidence, not only because they now have a better command of English but also because they feel more involved in the school community. This increased confidence has produced a tangible benefit in terms of increased engagement.” Grove Road’s extended services offer was recognised by Ofsted during its most recent inspection in May 2008, when the school was judged to be ‘outstanding’. A diverse range of activities – from sports and music to homework clubs and healthy eating sessions – are offered to pupils. A breakfast club is open from 7.30am and after-school and holiday provision is available through local private partnerships. Other services include adult learning sessions in ICT, parenting support sessions and family learning workshops. “The provision of ESOL classes means that the school is delivering a much needed service for new arrivals to the country, who can sometimes be overwhelmed by a completely new language,” says Tony Winfield. “This is encouraging them to see the school in a very positive light and, as headteacher, I feel that I am providing a crucial service for this group in our society.” Outcomes • Feedback from participants is overwhelmingly positive • Classes will continue for as long as there is demand. They have also been opened up to the local community • The whole school community supports the provision – 100 per cent of parents agreed the classes were worthwhile in a parent survey held in November 2007 • Hard-to-reach parents are increasingly involved in the school community • The improvement in parents’ confidence is having a positive impact on their children’s learning • The school is looking at ways of securing funding to support free ESOL lessons for beginners and regular drop-in sessions to keep parents who do not speak English as a first language engaged with the school More information Tony Winfield, Headteacher, Grove Road Community Primary School Tel: 01423 506 060 E-mail: admin@groveroad.n-yorks.sch.uk 33 ES personal impact story Halesowen Partnership at Caslon Primary School, Dudley, West Midlands “I didn’t think I had it in me. I’m so proud of what I’ve achieved.” Parent and adult learner “Now I tell my grandchild even nannies go to school.” Grandparent, parent and adult learner Family learning forms a key part of Caslon Primary School’s extended services provision. The school serves a deprived area of south Dudley, where levels of adult education are in the lowest 10 per cent nationally. The school is working hard to raise aspirations and improve pupils’ life chances by forming partnerships with parents. The family won the 2008 National Family Learners of the Year Award, sponsored by the National Institute of Adult Continuing Education and the Learning and Skills Council. They are the first family from the Midlands to pick up the award. Outcomes Caslon is working with other schools within the Halesowen Partnership to create a network of community learning partners (CLPs) to support extended family learning across the local area. The project aims to get hard-to-reach families involved in their children’s learning by offering them extended learning opportunities based on their own interests. Learning for all The project has made an exceptional impact on an extended family with a long history of disengagement from education. The three Bloomer sisters (Sam, 41, Helen, 39, and Eve, 35) have 18 children and five grandchildren between them. Many of these children left education early without qualifications and their younger siblings looked likely to follow their example. • Caslon parents studying through the school have gained more than 35 qualifications in 2008 • Much higher levels of parental engagement in children’s learning • Early indications suggest this is making a positive impact on pupils’ motivation, attitudes to learning and attendance • Standards are rising, with the school’s aggregated key stage 2 scores increasing annually over the past four years from 160 to 240 More information Jim Randle, Headteacher, Caslon Primary School Tel: 01384 818875 E-mail: jrandle@caslon.dudley.gov.uk Recruiting Sam to the first phase of the project led to the whole family becoming involved in adult learning and taking a completely new approach to supporting their children at school. Initially put off by the idea of returning to education after so many years – “I wasn’t any good at school stuff as I never went” – just two years on, the family has gained a range of qualifications, including level 1 and 2 literacy and numeracy, level 1 classroom assistant and level 2 teaching assistant. Sam has worked for the past 12 months as a CLP, working one to one with other families, while all three sisters now volunteer in the school, helping out with after-school activities and actively encouraging other parents to get involved in family learning. 34 ES personal impact story Kingsbury High School, London Borough of Brent “I’ve gone from a 3a to a 5a in maths. It’s because I’m trying harder and I’m more organised now.” Somali student in year 9 “We have to support other [Somali] parents when they need to communicate with the school about their child’s progress or other issues that arise... we need to be supportive of each other.” Member of the Somali parents group Kingsbury High School in Brent identified the need to engage students and families from the Somali community. Five per cent of its students are Somali in origin and the school felt they were underperforming and their community was disaffected from the school. Kingsbury had previously organised proactive intervention activity with other community groups but had not sought to engage Somali families before. As a result of the parents’ feedback, the school organised extra English support after school for 17 students in year 9. Most attended regularly and at least nine students improved their attainment in literacy, one by an impressive six sub levels. “He has started to ask questions in classes for the first time and his behaviour has improved,” comments a teaching assistant. Outcomes Ita McNamara, the Assistant Headteacher, the locality team manager, and a family worker from local charity African Child began to look at ways to target the Somali community. The school managed to obtain a £25,000 grant from the local authority for a room that would provide the base for a Somali parents group. The Somali parents group ran for six weeks initially. The school enlisted a respected member of the Somali community to offer the parents support and encouragement. The sessions were intended to support and empower parents to give them the confidence to help their children reach their full potential. The African Child family worker is fluent in Somali and English and was able to challenge and encourage attendees to communicate how they felt about the school. The sessions were followed by a six-week parenting class run by Parentline Plus. “When I attended one of the parenting classes, the group was discussing how their children could not understand what was going on in classes and how they were having problems with other students,” says Ita McNamara. “These parents had never come into school before but, as the parenting classes went on, they became more willing to come and see me to discuss such issues.” • Increasing engagement of Somali parents in and around the school • The parents group continues to meet and is growing in membership • Students are increasingly enthusiastic about the classes and other opportunities available to them • The school now offers extra English tuition for students in other year groups • The school is planning to appoint a female Somali worker so that female students can more easily approach her • Parents are to run Somali cultural classes for a wider group of pupils and parents • The success of the project has led to a similar project being started in another Brent school More information Ita McNamara MBE, Assistant Headteacher, Kingsbury High School Tel: 020 8206 3030 E-mail: imcnamara20@kingsbury.brent.sch.uk 35 ES personal impact story Thrumpton Primary School, Nottinghamshire, East Midlands “The course provided me with a safe learning environment, where it doesn’t matter if you get things wrong.” Gary Peel, parent “I’ve found out I know more than I thought I did.” Toni Shaw, parent* Parents of pupils at Thrumpton Primary School in Retford have been participating in adult learning courses at the school, run in partnership with Nottinghamshire County Council’s Adult and Community Learning Service (ACLS) and North Nottinghamshire College. Keeping up with the children Gary Peel joined a six-week ‘keeping up with the children’ course so that he could support his daughter’s learning. “The course provided me with a very safe learning environment, where it doesn’t matter if you get things wrong,” he says. “Doing it is 20 times easier than thinking about having a go.” Gary went on to complete a 12-week family learning course on which he gained a level 2 literacy qualification and a GCSE in maths. Gary was looking for a change of career and began to help out at the school on a voluntary basis as a teaching assistant, developing children’s reading skills. After completing a teaching assistant course, Gary now has a paid position at Thrumpton Primary School. He will continue to study and extend his skills and has started working with students at a local secondary school on a voluntary basis. His success was recently recognised when he won a regional award as part of Adult Learners Week 2009. Parent Toni Shaw had no qualifications when she left school. Her self-esteem and confidence levels have soared since she took the ‘keeping up with the children’ course and she is now taking an active part in her daughter’s education and volunteering for a school reading project. “I’m more confident now and I’m not scared of having a go in case I get things wrong,” she says. “At one time I wouldn’t have done that. I’ve found out I know more than I thought I did.” The ACLS works closely with local partners to ensure high-quality learning opportunities are available to the local community. The service works with extended services coordinators in schools to identify local needs and interests, which enables it to offer appropriate courses in more than 50 schools in the county. Classes at Thrumpton Primary School currently take place in one of the school’s classrooms outside the school day. In addition to adult learning, the school offers a wide choice of extended services. Thrumpton Kids Clubs is privately funded and operates on the school site. It offers a range of activities, including breakfast, lunchtime and after-school clubs, a holiday club and a pre-school playgroup. Outcomes • Parents are increasing in self-esteem and confidence and are more involved in their children’s learning • Parents are becoming increasingly involved in school by volunteering to help in the classroom or with other activities More information Elaine Allen, Headteacher, Thrumpton Primary School Tel: 01777 702 092 E-mail: office19@thrumpton.notts.sch.uk * Quotations supplied by Nottinghamshire County Council and NIACE 36 ES personal impact story Turlin Moor Community School, Poole, South West “These mums have flourished and they are repeating the activities with their own families.” Jo Beach, Family Outreach Worker “It has been a great way to connect with the school and to get to know other parents.” Lorraine Wright, parent “Our children see their parents being active and it encourages them to get involved in healthy activities too.” Helen Mulford, parent Turlin Moor Community School serves a very deprived and isolated community. Its vision is to be at the heart of the local community and it is well on its way to achieving this ambition. Turlin Moor already provides a breakfast club, a range of after-school activities, a community room and on-site adult education, including basic literacy and numeracy courses. It has strong links with the outreach worker at the local children’s centre and with the local playgroup and provides a great deal of support to parents at transition stages. Jo Beach, Family Outreach Worker for the locality, works with 14 schools in the Poole South Cluster, including Turlin Moor. She works closely with Porche Churchouse, the pastoral care worker at Turlin Moor, and together they have developed a programme intended to engage parents in healthy activities. “We originally started sessions for mums to encourage them to feel good about themselves,” says Jo. “We organised a ‘pamper evening’, which was very successful, and we have arranged informal coffee mornings where parents can listen to guest speakers and find out more about leisure services available within the borough.” Healthy activities programme In January 2009, the school launched a 12-week programme of healthy activities targeting mothers. Childcare was offered through the local church and sessions included walks around the local area, a fitness session delivered by a former marine, cricket sessions, keep-fit and dance. Raffle tickets were offered as an incentive to attend, with prizes including swimming vouchers, haircuts and even a bike. “Feedback has been really positive and the mum who won the bike has already been seen out shopping on it!” says Jo. The intention is to introduce activities that are already available, often free of charge, in the local community so families can continue the activities at their own pace if they wish. Parent Helen Mulford particularly enjoyed the keep-fit workout and plans to attend the sessions the instructor is setting up locally. Parents taking part in a bike ride talked about doing the ride again with their families. The programme is ongoing and has been extended to include healthy cookery sessions. There are also plans to link the project to activities at another local school. Outcomes • The school is helping to build social cohesion by creating opportunities for parents to meet and socialise • Parents are encouraged to take up healthy activities that will, in turn, have an impact on their children’s health • Parents are excited about the programme and are repeating many of the activities with their own families • Sessions are helping to break down barriers between home and school so parents feel they can approach the school for further assistance should they need it • Turlin Moor is considering setting up a group for fathers • Other local schools have expressed an interest in delivering the programme to parents More information Jo Beach, Family Outreach Worker, Poole South Tel: 01202 261 968 E-mail: j.beach@poole.gov.uk 37 ES personal impact story Woodlands Junior School, London Borough of Redbridge “I had never been [to the] theatre in England. This is a whole new experience for me. Often poor families like me haven’t had the chance to visit the theatre with our children.” Mohamed Afrah, parent “Me and my child had a very exciting day out. I would love to have something like this again.” F Afridi, parent Woodlands Junior School offers the full core offer of extended services (ES). The school is a large primary in a socially and economically deprived area, where nearly half of the pupils are eligible for free school meals. Woodlands provides a wide variety of activities, which ensures pupils have access to something they enjoy. After-school and lunchtime clubs offer sports and games, music, dance and drama, languages and homework support. Some clubs target specific groups of children, for example, there is a computer club for girls. The school’s programme of study support has achieved the ‘established’ level of the Quality in Study Support (QISS) recognition scheme. The school’s parent support adviser (PSA) has organised a range of activities designed to support parents and involve them in their children’s learning. Recent initiatives have included Healthy Schools, literacy, numeracy and science workshops, cookery classes, visits to the library and work-related skills sessions such as dressmaking. A significant number of pupils are at an early stage of learning English and English for speakers of other languages (ESOL) classes for their parents have been very popular. The school identified a need to encourage Somali parents to interact with the school to address underachievement by pupils from that community. The PSA set up a group for Somali parents, offering them an opportunity to participate in workshops, visit the theatre and take part in other activities. Twenty-five parents joined the group. Consultation and evaluation are important to running activities at the school and consultation with the Somali group led to the setting up of ESOL classes, which are run in conjunction with Redbridge Institute. Mohamed Afrah, a Somali father whose daughter attends Woodlands, has become involved in many aspects of ES activities. He particularly welcomed the opportunity to go on a theatre trip with his daughter, which was the first time he had visited a theatre in England. He has since volunteered to act as an interpreter at the school and helps to write letters for other parents, working with Somali families at the school two days a week. Outcomes • The school’s monitoring processes show that parents are attending more events and are more engaged in school activities • Communication between the school and parents is improving and the school receives positive feedback through regular consultation and evaluation with parents and children • Parents are learning new skills and gaining confidence in using other services or asking for help with personal or child protection issues • The PSA’s success in engaging parents and helping to resolve issues has helped to reduce the pressure on teaching staff • Increased parental involvement with the school is having a positive effect on pupil behaviour, attendance and attainment, particularly for targeted groups of children • Pupil attendance has increased from 92.97 per cent in the autumn term 2008 to 94.59 per cent in the spring term 2009 More information Ghazala Navaid, Parent Support Adviser, Woodlands Junior School Tel: 020 8478 4612 E-mail: ghazala.navaid@redbridge.gov.uk 38 ES personal impact story Yeading Junior School, London Borough of Hillingdon “I think that the best thing is I was helped and can now help others.” Parent “Thank you for giving me my wife back.” Parent Yeading Junior School is the extended schools hub for a collaborative group of 10 schools. There are 42 different ethnic groups speaking 37 languages at the school. Seventy-eight per cent of pupils speak English as an additional language. The collaborative group has developed a wide network of community contacts and relationships and has been able to access a range of funding to enable it to offer an extensive range of activities. Extended services include breakfast and afterschool clubs. Activities available during and after school hours include: ICT for parents and children, family fitness, a targeted homework club, English for speakers of other languages (ESOL) classes for parents, facilities to practice and take the citizenship test and even driving theory sessions. Yeading Cluster Schools House was formerly a caretaker’s residence, which has been converted into a ‘safe space’ for parents. The house was conceived as a way of addressing the isolation and loneliness experienced by many parents from diverse ethnic backgrounds. It offers a wide range of activities, with regular sessions on health matters, weekly drop-in counselling sessions, a parenting programme and a family support worker, education welfare officer and police liaison officer. One parent, who speaks English as a second language, has become very active in the school since taking part in the activities available at Yeading Cluster Schools House. The parent felt depressed as a result of her overcrowded accommodation and approached the headteacher in a very distressed state. The headteacher contacted local housing officials. She arranged for the family support worker to attend a meeting with the parent at the local housing office because the mother did not have the confidence to go on her own. While her accommodation problems have yet to be fully resolved, they are being tackled and, in the meantime, the parent has become actively involved in school activities and has developed her resilience. As a result, she feels better able to support her children’s education and their standard assessment test results have improved markedly. “I have learnt so many things: how to solve things for other women, how to listen to them and help them with their problems, marital difficulties, problems with children – from sleeping to school work,” says the parent. “I have improved my English so much. My children are happy and surprised at how many things I know. I think they are doing well at school.” Outcomes • A high level of parental engagement at weekly assemblies and school activities • More than 1,000 visits have been made to take part in activities at the house • Children’s and parents’ self-confidence is “phenomenal” • The ESOL programme has resulted in some parents securing employment as a result of their improving English skills • Children’s average point scores have increased • Enhanced community engagement and cohesion is helping to break down cross-cultural barriers • Pupil and staff motivation is high • The partnership between the school, parents and children is highly evolved and a high level of trust has been built • Four peer mediators have won a national award that will soon be presented to them at Downing Street More information Carole Jones, Headteacher, Yeading Junior School Tel: 01895 671956 E-mail: cjones5@hillingdongrid.org 39 ES personal impact story Abbs Cross School and Arts College, London Borough of Havering “If anyone had said to me I’d lose five stone... I’d never have believed them. What I really like about this gym is the friendliness – all the staff make you feel welcome. You feel you are part of a close-knit community.” Michelle Grover, health and fitness centre user “You never feel out of place. This gym is very accessbile for the people around here.” Keith Whittingham, health and fitness centre user Abbs Cross School and Arts College has opened its extensive leisure facilities to the local community. The school’s health and fitness centre was funded from resources generated by the disposal of the school’s unused sports fields and was created on the understanding that the whole community would benefit. The popular – and very busy – fitness centre comprises a gym, sports hall, exercise studio and a 25m swimming pool. It is used by a number of local community groups, which offer sports and social activities such as after-school gym and martial arts clubs, a summer-term fitness programme for children and self-defence for girls. Community users like having sports facilities on their doorstep. There is no other leisure centre in the area of a comparable standard and the reasonably priced facilities have encouraged many people to take up fitness-related activities. Others value the friendly, welcoming environment that gives them the encouragement they need to get take up exercise. Michelle Grover has a daughter at Abbs Cross and started using the school’s sports facilities 14 months ago. The sports club’s convenient location and low cost encouraged her to become a dedicated member and she has managed to drop five dress sizes through regular attendance and healthy eating. Christopher Ward, a parent governor at Abbs Cross, has been attending the sports centre with his wife for three-and-a-half years. “It is within easy walking distance, which is more of an incentive to get here after a long day at work,” he says. “The people who use this facility are local. I meet a few friends here whom I have met through our children attending the school. Some of the staff previously attended Abbs Cross as pupils, so not only is it looking after the health of the local community but it is also providing jobs.” Outcomes • Offering local facilities at affordable prices provides easier access to sports and fitness activities • Pupils and parents have a high regard for the school and for its philosophy of promoting sport and leisure in the community • Using local facilities enables local people to socialise together, helping to build community cohesion • It provides a location for local clubs, for example, it offers swimming lessons at a time when other local pools are closed More information Wendy Washington, Assistant Headteacher, Abbs Cross School and Arts College Tel: 01708 440 304 E-mail: wwashington.abbs-cross.havering@lgfl.net “The benefit of having this facility close to where I live is that it is so convenient,” she says. “It has been fantastic. I’m completely different and my confidence has grown so much. What I really like about this gym and its facilities is the friendliness – all the staff make you feel welcome. When I started I was overweight but you feel you are part of a close-knit community.” 40 ES personal impact story Carter Community School, Poole, South West “I wanted to do something sporty and to get to know other people locally. The school has been very accessible and has constantly tried to help.” Tamar Spooner, Lilliput Netball Club Three years ago, local parent Tamar Spooner approached the extended schools team at Carter Community School in Poole to explore the idea of setting up a ladies’ netball team using the school’s facilities. “I wanted to do something sporty and to get to know other people,” she explains. Extensive leisure facilities form part of the school’s strategy to bring local people through its doors. These include a sports hall, a multi-use games area, six floodlit tennis courts and a Shokk gym designed specifically for young people. “We always try to accommodate community groups if possible,” says Sean McCrory, Carter’s School and Community Manager. “We can offer new clubs space free of charge to allow them to build up their membership.” Carter Community School was able to offer assistance to the new netball team, advising it on sources of funding and equipment. The school also offered a court in a secluded part of the school site to encourage some of the more self-conscious players. Lilliput Netball Club started with seven members and now 30 members train regularly at the school and play league matches in Bournemouth. “The school has been very accessible and has constantly tried to help,” says Tamar Spooner. “It started as a great opportunity to meet other mums and get involved in something healthy. Now we have two teams playing league netball.” While GCSE results are on an upward trend at Carter Community School, it has had to work hard to challenge old prejudices and perceptions. Bringing members of the community on to the site is helping to rebuild the school’s reputation locally. Carter Community School provides access to the full core offer of extended services, with after-school activities, clubs and popular holiday activities. The Hamsworthy Children’s Centre, which offers full daycare facilities, is located on the campus, as is a vocational learning centre and a new beauty salon that offers adult education courses in partnership with Poole Adult Learning and Bournemouth and Poole College. Some clubs and sports teams have established permanent homes at Carter Community School. These include Wessex Volleyball Club, which plays in the national league. Clubs with a permanent lease arrangement regularly meet the head of PE to explore opportunities for linking activities with curriculum work. Clubs that get involved in school activities pay a reduced rent. The Model Car Racing Club, for example, has worked with the design and technology team to help GCSE students create a design based on the club’s model car chassis. The wide variety of clubs and activities now on offer has increased sports and leisure opportunities for students. Some of the clubs have trebled their membership through their links with the school. “The ripple effects of opening up the school are huge and we don’t always see them first hand,” says Sean McCrory. “Not only are students becoming more engaged with their school community, the wider choice of activities encourages older students to stay involved in healthy activities after they have left Carter.” Outcomes • Rising standards: GCSE results are on an upward trend • Rates of punctuality and attendance are rising and students are increasingly returning to school to participate in clubs and activities • 1,800 people use the school site every week and the four-court sports hall is fully booked Monday to Friday between 5pm and 10pm • Applications to the school are increasing year on year • Getting people though the door is improving the reputation of the school More information Sean McCrory, School and Community Manager, Carter Community School Tel: 01202 339239 E-mail: s.mccrory@poole.gov.uk 41 Resources from the Training and Development Agency for Schools The following free resources are available to order and download The School Improvement Planning Framework Developed in partnership with 200 schools, the School Improvement Planning Framework is a suite of tools and techniques designed to help schools take their planning, strategic thinking and implementation to the next level. Produced by the TDA and the National College for Leadership of Schools and Children’s Services, the framework can help schools use extended services to make Every Child Matters a reality, raise standards of attainment and promote pupil well-being. www.tda.gov.uk/schoolimprovement Extended Services: a Toolkit for Governors School governors have an important role to play in planning, developing and implementing extended services that reflect the needs of pupils and the wider community and make a real impact on standards and achievement. This toolkit is designed to help governors support their schools in developing effective extended services. www.tda.gov.uk/extendedservicesforgovernors Activities for All – Financial Support to Make Out-of-School-Hours Activities a Reality for Everyone From April 2010, all schools and school clusters will have access to the extended services disadvantage subsidy. This funding is designed to subsidise access to extended services activities for economically disadvantaged children and young people and those in care. The TDA has produced a range of resources to support those leading and managing the subsidy in local authorities, schools and school clusters, including this introductory leaflet. www.tda.gov.uk/subsidy Extended Services Sustainability – a School Cluster Development Tool This development tool is designed to help cluster managers/coordinators, local authorities or locality-based staff to assess the sustainability of the extended services offered through individual schools and the school cluster. www.tda.gov.uk/extendedservices/sustainability Transforming Lives – Extended Services and Special Schools This report shows how special schools in a range of settings and contexts are using extended services to improve outcomes for pupils and support for parents. The supplement also looks at how special schools are using consultation techniques to design services for maximum impact and how they are accessing funding and overcoming challenges. www.tda.gov.uk/extendedservices 42 43 The TDA is committed to providing accessible information. To request this item in another language or format, contact TDA corporate communications at the address below or e-mail: corporatecomms@tda.gov.uk Please tell us what you require and we will consider with you how to meet your needs. Training and Development Agency for Schools City Tower, Piccadilly Plaza, Manchester, M1 4TD TDA switchboard: t 0870 4960 123 Publications: t 0845 6060 323 e publications@tda.gov.uk www.tda.gov.uk TDA0711/10.09/ © TDA 2009