how to start a hedge fund in the eu 2015
Transcription
how to start a hedge fund in the eu 2015
HFMWEEK S P E C I A L R E P O R T HOW TO START A HEDGE FUND IN THE EU 2015 COMPLIANCE Facing regulatory challenges PARTNERSHIPS Working with the right people to grow your fund TECHNOLOGY Protecting and strengthening business functions FEATURING Backstop Solutions Group // Bloomberg // Eze Castle Integration // Eze Software Group // Finance Malta // Global Prime Partners Ltd // KB Associates // Linear Investments // Macfarlanes LLP // Maples Fund Services // netConsult 001_HFMHow2EU-2015_cover2.indd 7 16/09/2015 14:41 Enterprise Business Technology That Provides Guaranteed Security, Resilience & Uptime. Speak to netConsult on 020 7100 3310 • IT Security & Business Continuity • High Availability Cloud Platform • 24x7x365 Support • Central London Head Office Untitled-1 1 Established in 2002, netConsult is an award winning provider of managed IT Services to the global alternative investment industry. We aim to provide a high level of technical expertise to our clients combined with a dedication to customer service. Our ethos is based upon designing secure IT platforms which are manageable over the long term. We are a trusted technology provider to a large portfolio of clients ranging from small start ups to large global funds. netConsult provides a bespoke service to its clients and provides a full suite of IT services including Cloud Services, Outsourced IT, BCP, Virtual CTO and IT Security. For more information visit www.netconsult.co.uk 16/09/2015 14:37 H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 INTRODUCTION T his year’s edition of HFMWeek’s report How to Start a Hedge Fund in the EU, is delivered in an encouraging period for early-stage funds. Throughout this report, a ‘healthy market’ for hedge fund launches is acknowledged by industry members from an array of different professional backgrounds. These industry members provide insight on the greatest challenges and opportunities facing new funds in the EU. As is to be expected, technology is once again a major talking point in the industry. Technological sophistication can provide start-ups with leverage to compete with larger, established funds. But, perhaps more vitally, utilising technology in an appropriate manner gives managers the tools to meet the plethora of challenges they will face throughout the life of their fund. Many of the challenges that funds face, from day one and beyond, are rooted in regulatory compliance issues. This report provides advice and guidance on how to meet these challenges efficiently and responsibly. There are a number of key service providers that are essential for the success of a fund. Working with the right people, from a technology provider to an external fund administrator, can be the difference between sustained growth and failure for a start-up fund. Industry members throughout this report unanimously emphasise the importance of the right business partnerships for a new fund, and they provide guidance for making the right decisions in this area. The contributing individuals in this report bring together a vast amount of expertise and experience. It is our hope that this year’s edition of HFMWeek’s report How to Start a Hedge Fund in the EU will provide a unique source of information and perspective, while encouraging the development and growth of new funds throughout the EU. Mike Sheen Report editor Published by Pageant Media Ltd LONDON Third Floor, Thavies Inn House, 3-4 Holborn Circus, London, EC1N 2HA T +44 (0) 20 7832 6500 NEW YORK 200 Park Avenue South Suite 1603, NY 10003 T +1 646 891 2110 REPORT EDITOR Mike Sheen T: +44 (0) 20 7832 6628 m.sheen@pageantmedia.com HFMWEEK HEAD OF CONTENT Paul McMillan T: +1 646 891 2118 p.mcmillan@pageantmedia.com HEAD OF PRODUCTION Claudia Honerjager SUB-EDITORS Luke Tuchscherer, Mary Cooch, Alice Burton, Charlotte Romeyer GROUP COMMERCIAL MANAGER Lucy Churchill T: +44 (0) 20 7832 6615 l.churchill@hfmweek.com HEAD OF BUSINESS DEVELOPMENT AMERICAS Tara Nolan +1 (646) 891 2114, t.nolan@hfmweek.com PUBLISHING ACCOUNT MANAGERS Amy Reed T: +44 (0) 20 7832 6618 a.reed@hfmweek.com; Alex Roper T: +44 (0) 20 7832 6594 a.roper@hfmweek.com; David Butroid +44 (0)207 832 6613 d.butroid@hfmweek.com CONTENT SALES Tel: +44 (0) 20 7832 6511 sales@hfmweek.com CIRCULATION MANAGER Fay Muddle T: +44 (0) 20 7832 6524 f.muddle@pageantmedia.com CEO Charlie Kerr HFMWeek is published weekly by Pageant Media Ltd ISSN 1748-5894 Printed by The Manson Group © 2015 all rights reserved. No part of this publication may be reproduced or used without the prior permission from the publisher H F M W E E K . CO M 3 003_HFMHow2EU-2015_Intro.indd 3 17/09/2015 10:17 CONTENTS H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 05 FUND SERVICES SOLUTIONS FOR AND BEYOND THE START-UP STAGE Palak Patel, global head of product development for Bloomberg’s Asset and Investment Manager (AIM), talks to HFMWeek about how choosing the right service providers can help fund managers meet challenges through different stages of their fund’s growth 08 13 19 28 31 FUND SERVICES CHOOSING A DOMICILE RISK MANAGEMENT STRATEGIC PARTNERSHIPS: THE OUTSOURCING MEGA-TREND FUND SERVICES COMMON MISTAKES WHEN CHOOSING A CRM Robert Goldbaum, vice president at Backstop Solutions Group, talks to HFMWeek about the firm’s offering and what funds should consider when choosing technology providers THINGS TO CONSIDER 34 TECHNOLOGY FUND SERVICES INVESTORS ARE KEY Peter Northcott, executive director at KB Associates, talks to HFMWeek about the most important factors for emerging managers to consider and what assistance his firm can offer TECH SOLUTIONS TO EARLY-STAGE CHALLENGES LEGAL FINANCIAL SERVICES Jerry Lees and Gary Newman, chairman and senior relationship manager respectively of Linear Investments, discuss six key issues facing emerging funds, and the emerging trend of strategic partnerships WORKING WITH THE RIGHT PEOPLE Gerry Gualtieri, senior managing director of Eze Software Group, talks to HFMWeek about the firm’s client-focused technology solutions MAKING AN IT INVESTMENT IN YOUR FUND’S FUTURE Ivan Grech, head of business development at FinanceMalta, talks to HFMWeek about Malta’s position as an EU domicile and what it has to offer start-up funds TECHNOLOGY Colin Bridges of Global Prime Partners talks to HFMWeek about the different challenges associated with launching a fund, and what the right service providers can do to give new funds a competitive edge 16 25 CONSISTENT AND STABLE PLAYERS Dean Hill, executive director at Eze Castle Integration Ltd, discusses the importance of selecting the right business service providers, and explains some of the key technology factors new funds must consider when starting out in the EU TECHNOLOGY Phil Ashley, chief information officer at netConsult, talks to HFMWeek about the key IT decisions start-up funds will make FUND SERVICES Stephen Lewis, European head of sales and relationship management at Maples Fund Services, talks to HFMWeek about the importance of working with the right service providers, and other issues facing start-up funds in the EU 10 22 37 SERVICE DIRECTORY BRINGING YOUR FUND TO MARKET Simon Thomas and Sam Brooks of Macfarlanes LLP discuss the factors European hedge fund managers need to consider when bringing new products into the market 4 H F M W E E K . CO M 004_HFMHow2EU2015_contentsv2.indd 4 24/09/2015 12:17 FUND SERVICES H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 SOLUTIONS FOR AND BEYOND THE START-UP STAGE PALAK PATEL, GLOBAL HEAD OF PRODUCT DEVELOPMENT FOR BLOOMBERG’S ASSET AND INVESTMENT MANAGER (AIM), TALKS TO HFMWEEK ABOUT HOW CHOOSING THE RIGHT SERVICE PROVIDERS CAN HELP FUND MANAGERS MEET CHALLENGES THROUGH DIFFERENT STAGES OF THEIR FUND’S GROWTH Palak Patel leads global product development for Bloomberg’s Asset and Investment Manager (AIM), an enterprise trading, compliance and operations platform that serves the investment management community. HFMWeek (HFM): What are some of the biggest challenges that face a manager looking to start a hedge fund? Palak Patel (PP): When you look at the backgrounds and expertise of the managers that are starting hedge funds, generally, these are people whose experience includes picking stocks, managing portfolios and managing risk. All of a sudden they are faced with challenges such as picking office space, making sure they have network communications, ensuring they implement the right technology and hire the right people to help them raise capital. There is a myriad of operational challenges that a start-up hedge fund has to face, and often managers have little experience of dealing with these operational hurdles. What we are doing at Bloomberg is helping start-up fund managers with the operational challenges and investment challenges they are going to face. In addition to helping managers check all of the boxes on the technology and operational side of running their business, we are also providing tools that help them make timely and accurate investment decisions. Building the technology infrastructure to support a new hedge fund’s trading strategies and operations can be a daunting challenge, so managers must be highly selective when they choose technology partners. There are a number of different technology vendors out there that help people solve very specific challenges that managers are likely to face. But then there are technology partners like Bloomberg that are uniquely positioned to solve a number of different problems. It is extremely important to choose the right technology partner that is going to scale with the fund as it grows its operations. When you start off with, for example, $25m to $50m, you have a set of challenges. But as you grow and you are managing closer to $100m up to $1bn, the level of transparency of your operational control required by investors increases. Working with the right technology partner from the beginning can make a big difference for start-up funds. Establishing the right technology foundation and working with the right team of people allows managers to focus on their mandate and leave technology issues to their technology partner. Attracting capital is another fundamental challenge. However, fund managers who can demonstrate they have invested in a robust infrastructure to support their compliance, operations, and reporting can position themselves at a distinct competitive advantage. Often clients come to Bloomberg looking for an operational tool and a technology tool. But one of the things they also get with Bloomberg is the benefit of our community. The diverse community on our system and the events we host provide opportunity to discuss capital and investment challenges with colleagues throughout the industry. ESTABLISHING THE RIGHT TECHNOLOGY FOUNDATION AND WORKING WITH THE RIGHT TEAM OF PEOPLE ALLOWS MANAGERS TO FOCUS ON THEIR MANDATE AND LEAVE TECHNOLOGY ISSUES TO THEIR TECHNOLOGY PARTNER HFM: How can a new hedge fund best handle all of the demands from current and pending regulations? PP: Achieving regulatory compliance is paramount for any asset manager, but can become more difficult when you have deficient technology resources or a piecemeal approach to addressing all of your requirements. In addition to having the right technology that is going to help hedge fund managers comply with regulation, it is also important to have a technology partner that has the resources to keep up with regulatory change. At Bloomberg we have operations in the Americas, Europe and Asia. With these operations comes well-resourced regulatory teams. These teams not only help our Asset and Investment Manager (AIM) business, but help us understand what changes we need to make to our order and execution management solutions, electronic trading platforms and our analytics and data offerings. We benefit internally from that scale, but in turn, our clients benefit from the fact that we have a presence in almost every jurisdiction we operate in. We can ensure their technology is able to keep up with regulatory change, as well as helping ” H F M W E E K . CO M 5 005_006_HFMHow2EU15_Bloomberg.indd 5 17/09/2015 11:24 FUND SERVICES H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 them understand the changes that are going to impact you in the future. It is important to take a holistic approach to compliance requirements. This holistic approach comes from the realisation that client’s requirements are likely to change as they grow or enter new asset classes, strategies or markets. Their technology should support the full spectrum of needs such as pre-and-post-trade compliance, audit trail reporting, transaction cost analysis and message archiving so that they can have confidence that all their bases are covered. BLOOMBERG OFFERS A SUITE OF SOLUTIONS FOR START-UP FUNDS THAT PROVIDES THEM WITH A SOLID TECHNOLOGY FOUNDATION SO THEY CAN HANDLE DAY-TO-DAY TRADING AND COMPLIANCE ACTIVITIES HFM: What is Bloomberg offering to hedge fund start-ups? PP: Bloomberg offers a suite of solutions for startup funds that provides them with a solid technology foundation so they can handle day-to-day trading and compliance activities. These solutions are designed to be scalable and flexible to accommodate future growth. We aim to help start-up funds simplify investment operations, reduce operational risk, and minimise upfront infrastructure costs and long-term overhead. These are the things that all funds need to consider, but are especially important to funds in the start-up phase. For start-ups, Bloomberg’s AIM product provides multi-asset trade execution, portfolio management tools, operations and regulatory compliance functionality. Our compliance tools provide real-time pre-trade, post-trade and end-of-day monitoring for client, firm and regulatory requirements. They include advanced rule building, reporting and complete audit history, ability to monitor and investigate trades and evaluate performance to ensure compliance with best execution, mandates and authorised counterparties and stocks, as well as conduct surveillance to monitor adherence to regulations. On the execution side, clients have access to our vast order routing network, and deep integration with our electronic trading systems including a market leading Execution Management System in EMSX. From an operations perspective, we provide out of the box connectivity to multiple prime brokers and fund admins as well as reconciliation tools. We give funds the tools required to ” ensure accurate position data, allowing managers to make investment decisions from a single screen. HFM: How does your offering differentiate itself? What can Bloomberg provide a startup fund that other technology providers cannot? PP: Bloomberg offers a unique suite of capabilities for start-up funds that are largely delivered through Bloomberg’s desktop, which fund managers and traders are generally already familiar with, or as an auxiliary component. However, to the hedge fund manager, we are delivering everything they need in an integrated fashion and through a single point of contact so they do not have to deal with multiple vendors and technology solutions that are not compatible. The suite of services includes professional-grade technology with a fully-managed, hosted infrastructure backed by a global service and support team. Even though we do not provide a consulting service, we deliver our solutions with a consultative approach. Our staff has experience of covering hedge funds of all different sizes that trade across all different asset classes and have different trading strategies. Our clients have the benefit of being serviced by experienced staff, in a manner that is beyond the standard, transactional approach. One of our key strengths is our integration with the Bloomberg Professional service, or terminal, and the community of professionals that exist on the terminal. This provides access to our communication tools and our other community tools combined with diverse liquidity pools across multiple asset-classes. This combination is a key differentiator for us in the market. In addition, Bloomberg offers a fully hosted platform, so there are no servers to manage or upgrade. Our platform includes disaster recovery, mobile access and FIX connectivity to defined prime brokers and fund administrators. What also must be taken into account, is the integration of news and event information into our workflows. Through the Bloomberg Professional service, hedge fund managers have access to the data, news and analytics relied upon by a community of over 325,000 subscribers globally. n 6 H F M W E E K . CO M 005_006_HFMHow2EU15_Bloomberg.indd 6 17/09/2015 11:24 Take Investor Relations to the Next Level with Backstop. Collaborate. Instantly access data via the cloud. Communicate. Easily distribute newsletters and fact sheets. Coordinate. Manage meetings, notes, calls and documents. LONDON | CHICAGO | NEW YORK | LOS ANGELES +44 020 3764 7090 | WWW.BACKSTOPSOLUTIONS.COM Untitled-1 1 16/09/2015 14:23 H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 CONSISTENT AND STABLE PLAYERS STEPHEN LEWIS, EUROPEAN HEAD OF SALES AND RELATIONSHIP MANAGEMENT AT MAPLES FUND SERVICES, TALKS TO HFMWEEK ABOUT THE IMPORTANCE OF WORKING WITH THE RIGHT SERVICE PROVIDERS, AND OTHER ISSUES FACING START-UP FUNDS IN THE EU Stephen Lewis is the regional head of sales and relationship management in Europe at Maples Fund Services. He has over 25 years of experience in the financial services sector and is responsible for oversight, and expansion of the fund administration and middle office businesses across the firm’s European offices. HFMWeek (HFM): How encouraging would you say the current market is for new hedge funds launching in the EU? Stephen Lewis (SL): From a service provider perspective, the current market for new hedge fund launches is generally quite encouraging. But is also very much dependent on a fund’s characteristics. Certain services provided by fund administrators are unquestionably becoming natural extensions of day-to-day fund operations, but as fund managers begin to view them as such, they are also becoming far less willing to accept higher fees for what they believe should be standard provisions. As a result, there tends to be a particular size and level of activity that some larger service providers would want to see before engaging with a fund. Fortunately for some of the smaller funds and new launches, there is a growing segment of mid-sized players that can provide them with high levels of service at a lower price point to support their entry into the market. Regulatory approval is also a major part of the work required to get a new fund off the ground and can be quite onerous. However, the environment today is much more promising than it used to be with an increased number of specialised service providers that can help guide a fund through the process. employees, on average, are compliance professionals. That does not even take into account information technology and data management staff. To help circumvent this trend, new launches can engage with specialised service providers who take a holistic view of the regulatory environment. In addition to helping reduce the significant regulatory risk that the current environment presents, they can also provide the regulatory and data professionals, systems and advisory services required to ensure compliance. HFM: There are a number of factors that play an important role in the success of a hedge fund. From the fund administrator to the prime broker, auditor, legal counsel, and technology provider, how important is it to work with the right key service providers? SL: Service providers can unquestionably be an integral part of a fund’s success. Beyond the solutions themselves, service providers differentiate themselves by having a deep understanding and appreciation of the proprietary elements of the systems and operational needs that set managers apart, and maintain a commitment to fostering meaningful relationships with them. At Maples Fund Services, we pride ourselves on our philosophy of continuous innovation and forward thinking, built on the pillars of proven processes, experienced people and flexible technology. We recognise that a standardised approach to outsourcing no longer applies and service providers must be dynamic in responding to clients’ needs as they evolve. Additionally, service providers can further add value by maintaining relationships with other providers of complementary services. As part of the Maples group, we have access to legal expertise from international law firm, Maples and Calder, and fiduciary services via Maples Fiduciary, a division of MaplesFS. We also maintain relationships with a number of prime brokers, auditors and other key hedge fund service providers. WE BELIEVE THAT FUND ADMINISTRATORS TODAY MUST MOVE AWAY FROM THE TRADITIONAL SERVICE PROVIDER ROLE TO BECOME A TRUE EXTENSION OF THEIR CLIENTS’ OPERATIONS TO TRULY ADD VALUE TO THE INVESTMENT DECISIONMAKING PROCESS HFM: What are the greatest regulatory challenges that new funds will face in the EU? SL: Simply being aware of the multitude of regulations can be one of the biggest challenges new funds face. Once that awareness is established, funds are then tasked with understanding and executing against each specific regulation, a process that can be especially daunting. Each structure and each strategy is faced with different requirements and ongoing compliance to various regulations, which often requires a significant investment in infrastructure and operational resources. In fact, The Cost of Compliance industry report produced by AIMA, the MFA and KPMG, showed that 15% of hedge fund ” 8 H F M W E E K . CO M 008_009_HFMHow2EU15_MaplesFS.indd 8 16/09/2015 10:27 FUND SERVICES HFM: What are the most important factors new funds should consider when choosing a hedge fund administrator? SL: Selecting a hedge fund administrator requires careful thought and consideration. There is also a great deal of uncertainty for buyers of fund administration services in the wake of recent acquisitions, exits of major players and general industry consolidation. Fund managers should focus their search on consistent and stable players who can provide high quality service and a high-touch experience. We believe that fund administrators today must move away from the traditional service provider role to become a true extension of their clients’ operations to truly add value to the investment decision-making process. It is important for funds to consider their future growth and evolution and how the service providers they engage with can continue to support them as their needs change. For example, a new launch may need a more basic set of services than a larger, more established fund with more sophisticated requirements IT IS IMPORTANT FOR FUNDS TO CONSIDER THEIR FUTURE GROWTH AND EVOLUTION AND HOW THE SERVICE PROVIDERS THEY ENGAGE WITH CAN CONTINUE TO SUPPORT THEM AS THEIR NEEDS CHANGE ” so an administrator that provides a comprehensive core offering that can be customised with other ancillary services can be quite attractive. HFM: How can the right hedge fund administrator help a new fund to succeed? SL: Previously, service providers were simply required to be timely and accurate but today’s fund manager demands a more robust, comprehensive offering. A good fund administrator must now go above and beyond to provide superior industry insight and expertise, demonstrate technological prowess and offer customisable solutions that meet the needs of each individual client. Perhaps most importantly, a relationship with the right fund administrator should foster trust and confidence. The fund administrator should absorb as many operational pain points as possible so that the fund manager can focus on his core competencies and singular goal of generating alpha for investors. n H F M W E E K . CO M 9 008_009_HFMHow2EU15_MaplesFS.indd 9 16/09/2015 10:27 H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 WORKING WITH THE RIGHT PEOPLE DEAN HILL, EXECUTIVE DIRECTOR AT EZE CASTLE INTEGRATION LTD, DISCUSSES THE IMPORTANCE OF SELECTING THE RIGHT BUSINESS SERVICE PROVIDERS, AND EXPLAINS SOME OF THE KEY TECHNOLOGY FACTORS NEW FUNDS MUST CONSIDER WHEN STARTING OUT IN THE EU HFMWeek (HFM): Are you seeing a healthy market for new hedge fund launches in the EU? Dean Hill (DH): Yes. I think going into 2016 we will see an increase in terms of the amount of new hedge fund launches across the UK and European markets. Not only are these launches coming more frequently, but their size, structure and launch AuM is greater than anything we have seen in the last two-to-three years. It is certainly on the uptake. Dean Hill is executive director of Eze Castle Integration UK and also leads the international new business teams in London and Asia. Mr. Hill’s career in technology started with one of the UK’s largest telecoms providers where he held numerous positions from engineering to business development and account management. HFM: What do you see as the greatest regulatory challenges facing new hedge funds in the EU? DH: Overall compliance and regulatory stipulations driven down from the SEC and ultimately picked up by the FCA are driving significant changes in the way that new, and indeed existing, hedge funds operate. Accountability across business functions have put an end to the days of ‘box ticking’ in areas such as due diligence. I think the biggest challenge that COOs are now facing is that they are now much more accountable for areas of their business and operations where they may not have significant insight. Technology, especially the growing focus on cyber-security, is one such area. As a result, choosing reputable and established outsource partners is key. tions. We see a lot of service-provider companies coming into the market with little or no experience and no concept of what it takes to service a client in such a demanding and fast-paced environment. Eze Castle Integration has been building up its reputation for over 20 years now. We will continue to do so through our dedication of servicing to the alternative investment industry. What we are seeing across the market, in terms of hedge-fund launches, is the selection of the right partners and providers across all aspects of the business is absolutely critical. HFM: How much of a consideration should cybersecurity be for early-stage funds? DH: Cyber-security has been the industry buzzwords for 2015. It will continue to be so right through 2016 and possibly beyond. The most common cybersecurity threats that we are seeing mainly consist of ‘spearphishing’ and other phishing attacks on companies and individuals within those companies. We have had clients that have been attacked and we have seen it happen to other companies in the marketplace. Cyber-security should be taken as a serious consideration for any firm that could be perceived as an easy target for fraudulent or malicious attack. Criminals are becoming more and more sophisticated in their approach to corporate fraud and extracting money from victims. Security in any firm should be one of, if not the highest, priority. It is important in order to protect business, reputation and members of staff. Again this comes back to selecting the right vendors to outsource services to. It will have a direct impact on security risks and averting these risks. At Eze Castle Integration, for example, we have built layers of security into our Eze Private Cloud solutions to help ensure user data is protected from the data centre to the desktop. CYBER-SECURITY SHOULD BE TAKEN AS A SERIOUS CONSIDERATION FOR ANY FIRM THAT COULD BE PERCEIVED AS AN EASY TARGET FOR FRAUDULENT OR MALICIOUS ATTACK ” HFM: There are a number of factors that play an important role in the success of a hedge fund. From the prime broker to fund administrator, auditor, legal counsel, and technology provider, how important is it to work with the right key service providers? DH: Selecting the right service providers is probably the most important decision a new or established hedge fund will make. Competition in the market is at its highest at all levels. Funds are trying to attract institutional investment from other regions, and investors are looking to work with individuals with a solid pedigree and companies that have a solid background in providing proven solu10 H F M W E E K . CO M 010_011_HFMHow2EU15_ECI.indd 10 16/09/2015 10:34 TECHNOLOGY HFM: What role are investors playing in shaping technology decision-making? DH: Investors are ultimately driving the initial success and setting the precedent with new launches and established firms. All too often we advise funds not to cut corners in their technology operations, as this has a direct impact on the long-term success and reputability of their business. Investors expect firms to maintain institutional grade IT environments regardless of their size. The proliferation of private cloud services has had a marked impact in levelling the playing field. But, we always caution clients that there are differences between cloud offerings so they must conduct due diligence on the service providers to ensure all resiliency, security and service level requirements are met or exceeded. Many funds fail because of issues like downtime on services or compliance issues. But the main reason we see funds fail is because of a lack of target investment to launch. This is often driven by choices of funds over selection of service providers. on other third parties to provide some or all of their solutions, as they effectively become an intermediator. This creates a situation where they have little or no control over the service being provided. That is not the way Eze Castle Integration works. We manage the Eze Private Cloud, for example, from end to end so we can give clients confidence that the solution will perform as promised. Since selecting a technology partner is one of the most important decisions a firm can make, we encourage clients to conduct thorough due diligence, which includes inquiring about what services are outsourced. Once launched, a start-up should also commit to conducting annual risk assessments of their technology partners. NEWER TECHNOLOGY HAS ENABLED FIRMS TO BE MORE DYNAMIC IN THEIR APPROACH AND NEW BUSINESSES TO BE MORE FLEXIBLE IN THE WAY THAT THEY OPERATE HFM: What is the single most important technology decision a new start-up will make? DH: Today, there are many variations of technology solutions in the market. COOs are often overwhelmed with differences between private, public or hybridowned cloud solutions. Ultimately a fund is putting its trust in an outsourced provider to deliver a service that ensures the business is up-and-running at optimum performance levels for the longest time possible - You are looking for 100% up-time. The most effective way to achieve 100% up-time is to select a service provider that has as much ownership and control of the service that you are buying into as possible. Typically risk is added when a service provider relies ” HFM: How can emerging managers leverage technology as a competitive differentiator against larger, more-established firms? DH: Technology is a great talking point at any level. Everybody uses technology on a daily basis. As such, everybody has some kind of understanding of it. Established firms tend to rest on their laurels. They think: ‘Well, it has worked for so many years, why would we change it?’ Or ‘Why would we adopt anything different?’ Newer technology has enabled firms to be more dynamic in their approach and new businesses to be more flexible in the way that they operate. If start-up firms can demonstrate the same or better results through technology, they have the ability to shock older, moreestablished, institutional firms to take note of what they are doing. Ultimately, it all comes down to profitability across the business. Technology enables newer firms to achieve this. n H F M W E E K . C O M 11 010_011_HFMHow2EU15_ECI.indd 11 16/09/2015 10:34 Untitled-1 1 16/09/2015 14:32 FUND SERVICES H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 THINGS TO CONSIDER COLIN BRIDGES OF GLOBAL PRIME PARTNERS TALKS TO HFMWEEK ABOUT THE DIFFERENT CHALLENGES ASSOCIATED WITH LAUNCHING A FUND, AND WHAT THE RIGHT SERVICE PROVIDERS CAN DO TO GIVE NEW FUNDS A COMPETITIVE EDGE Colin Bridges works in hedge fund sales at Global Prime Partners Ltd. Having worked in prime brokerage for the past seven years, Bridges focuses on providing equity finance solutions to both start-up and established hedge funds across Europe. HFMWeek (HFM): Are you seeing a healthy market for new hedge fund launches in the EU? Colin Bridges (CB): At the moment we are seeing quite a healthy market. Over the last few years there has been a lot written in the press about the difficulties of launching a fund, with increased regulatory pressures and costs. However, what we are seeing is there are still opportunities for the right kind of funds that have the right strategy and the right alpha that investors are looking for. There is still an opportunity to launch in a cost-efficient manner if you have the right providers and the right infrastructure in place. We find more funds are looking at alternative solutions in order to facilitate their launches. There are more clients using platforms, segregated portfolio companies, buying cell structures from funds that are selling them, or going under the umbrella of others to launch and then looking to ‘spin-out’ and take that track record along with them when the time is right. approach to securing initial investment. Always choose the right time to approach each investor and make that meeting count. HFM: How important is it for new funds to work with the right service providers? CB: It is crucial to find the right service providers. We would always recommend doing as much research as you can and finding people you believe can really help your business grow. When you are starting a new fund, the key is to think long term. Always be thinking two to three years down the line, and not just a few months. You need to partner with someone who you think will help your business grow over the next few years. You need the right kind of costbasis as well. You do not want to be spending too much money too soon. But at the same time it is not about choosing the cheapest possible option. It is about choosing the right firm that can be a partner for you. We have seen success focussing on the start-up market as we have much lower fee thresholds than a lot of the investment banks have. One of the key things for investors will always be the total expense ratio. If you are paying very high minimum-fees to your providers, just to open an account there, most investors will actually prefer that you use a provider that will give you a more cost-effective solution. So from the right prime broker to the right fund administrator, it is important to make these decisions early on and to survey the markets as much as possible. Not all providers will work for all strategies; some prime brokers will be better at some strategies than others, some fund administrators will be better with some strategies than others. Do your research, get out in the market and find out who are the right providers for you. YOU DO NOT WANT TO BE MAKING DECISIONS, FOR EXAMPLE, LIKE GOING AFTER ANY AND ALL INVESTORS. IT SHOULD BE VERY MUCH A TARGETED APPROACH HFM: How difficult is it for new funds to secure the initial investment they need to survive? CB: It has always been difficult for funds to get initial investment and it continues to remain so. I think the challenge for managers is to target the right kind of investors for their particular strategy. You do not want to be making decisions, for example, like going after any and all investors. It should be very much a targeted approach. What we have found is that, generally, the most success is seen in funds that have individuals with a strong track-record from their previous firm that they can sell to investors. But if you do not have this, you can always start with friends and family money. From there you can build up a strong track-record to target institutional investors with in due course. Obviously there are seeders and early stage investors too. But a lot of investors will struggle to invest in people unless they have a prior relationship with them. So if you are spinning-out of a large fund and you have existing relationships with investors then it is easier than for someone starting from scratch. We would always suggest being very targeted in your ” HFM: What regulatory challenges should new funds be aware of when starting out? CB: One of the most significant regulations of the last few H F M W E E K . C O M 13 013_014_HFMHow2EU15_GlobalPrime.indd 13 16/09/2015 10:52 FUND SERVICES H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 HFM: What are the most important factors that can help new funds compete with larger, well-established funds? CB: A lot of it is down to the alpha and where your strategy differentiates itself from other funds. One of the most common mistakes a new launch makes is trying to be the ‘new version’ of established funds. Investors are not looking for a smaller version of something that is already set up. They are looking for something different. All investors are looking for diversity in their portfolios. It is important for managers to really find their niche and what they are passionate about. In addition, choosing the right location for your targeted investment base is important. If you are targeting predominantly European investors, you should probably be considering an onshore jurisdiction. Whereas if you are targeting an investor base outside of the EU, an offshore jurisdiction may be more suitable. years has been AIFMD. Predominantly, this really affects funds with over €100m in assets. Funds can still launch at lower assets than that and not have to do the full registration. It is, however, always prudent to think about the future. The most successful funds are the ones that build a business that can easily adapt to changes in regulation. So when the fund needs to be fully AIFMD ready, they can have the structures in place so they can meet those requirements with minimal cost. Other things to consider, like EMIR reporting and Dodd-Frank, means there is a lot greater scrutiny in terms of hedge fund reporting. Working with the right service providers, particularly administrators and compliance firms, will help you navigate this more easily. In terms of a registering a new asset manager, the FCA approval process of can be a six-nine month process. Where possible, managers have gone down the route of an appointed representative structure. This is a good route for getting to market quicker. SO FROM THE RIGHT PRIME BROKER TO THE RIGHT FUND ADMINISTRATOR, IT IS IMPORTANT TO MAKE THESE DECISIONS EARLY ON AND TO SURVEY THE MARKETS AS MUCH AS POSSIBLE HFM: How can funds benefit from outsourcing administrative aspects of the business? CB: One of the key things for start-ups is not trying to do too many things yourself. When investors meet prospective managers, they are keen for the managers to focus on the trading. The COO or CFO can then be focussed on the operational aspects of the business. But as a start-up, you cannot always handle everything inhouse. Particularly things like legal or compliance aspects. These are the things you should be looking to outsource to experts as much as possible. From a fund administration perspective, obviously the administrator is doing things for you like calculating Net Asset Value. But they can also help with reporting or handle your middle office as well. These are obligations that every fund manager has. However, you may not necessarily want to handle it all in-house, let alone pay for an additional staff member to handle it. You can wrap these obligations into your service providers fees. ” HFM: How much of a consideration should cyber security and technology infrastructure be for start-up funds? CB: It is definitely important. Cyber-security and other technology-related issues are something that you need to make decisions about very early on, in terms of building the right infrastructure. If you are on a platform or if you are going it alone, you need to work with a good tech company that can back-up all of your data, have the appropriate firewalls and other kinds of safeguards in place. From a brokerage perspective, if systems go down you can always send in a trade order. But if all of your internal data is lost, this can be very costly. It is worth paying a little bit more to ensure you are being served by an IT company that can adequately protect you. Ultimately, investors will always look at new launches and emerging funds, managers just need to build their business intelligently in order to sell themselves in the best possible light. n 14 H F M W E E K . CO M 013_014_HFMHow2EU15_GlobalPrime.indd 14 16/09/2015 10:52 structured for success Exceptional Growth for Malta’s Fund Industry For two consecutive years, Malta has been coveted with Europe’s ‘Best Domicile’ award at the Hedge Funds Review 13th European Fund of Hedge Funds Awards 2014. This success was made possible by Malta’s highly favourable business environment. This includes the role played by the island’s Single Regulator, renowned throughout the industry for its flexibility coupled with meticulous attention to detail. The island’s highly competitive, cost-effective business environment and the presence of all the Big Four accounting firms adds even further advantage. An onshore EU jurisdiction allowing passporting and redomiciliation of funds, with an efficient fiscal regime, a balmy Mediterranean climate and a multilingual, ethical and professional workforce, Malta offers a winning combination of advantages specifically designed to foster further growth and maximise success. more information on: www.financemalta.org Effective Find us on: FinanceMalta @FinanceMalta FinanceMaltaYT | Secure | Skilled FinanceMalta FinanceMalta - Garrison Chapel, Castille Place, Valletta VLT1063 - Malta | info@financemalta.org | tel. +356 2122 4525 | fax. +356 2144 9212 FinanceMalta is the public-private initiative set up to promote Malta’s International Financial Centre Untitled-1 1 J2649 - Segment Advert 273x203.indd 1 16/09/2015 14:29 22/07/2015 12:15 H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 TECH SOLUTIONS TO EARLY-STAGE CHALLENGES GERRY GUALTIERI, SENIOR MANAGING DIRECTOR OF EZE SOFTWARE GROUP, TALKS TO HFMWEEK ABOUT THE FIRM’S CLIENT-FOCUSED TECHNOLOGY SOLUTIONS Gerry Gualtieri is responsible for new sales, business development, and client service in EMEA for Eze Software. He has more than 25 years of industry experience. Gerry joined the company in 2009 and served as chief executive officer of Tradar until the formation of Eze Software Group in 2013. HFMWeek (HFM): What are some key issues startup hedge funds are facing in the EU? How can technology help address these issues? Gerry Gualtieri (GG): I think that the days of taking only a few days to get a hedge fund up and running are over. There is a pre-launch process, which takes longer due primarily to the need for regulatory approval and also because of the need for partner selection. Even from the early days of a fund there are a number of things that need to be considered in order to run the operation. This involves processes such as end-ofday reporting, reconciliation with counterparties and increasingly the requirement to run a shadow NAV. Traditionally, that last aspect would involve using a hedge fund administrator. But what we are seeing is more investors encouraging funds to deal with it in-house. The role that technology plays is that the appropriate provider will have solutions that are preconfigured to handle issues such as reporting and reconciliation framework. So for a start-up fund, technology can assist in providing the framework to deal with these early-stage issues. In addition, there may be a scale achievable using this technology that does not require increasing headcount. This is particularly desirable in the early days of a fund, where you do not want to have lots of people. tion. So it is an execution management tool that provides access to electronic trading, along with operational support and robust client support service. The sophistication around technological requirements can change over time. I think it is important not only to consider if a technology provider can meet your needs of the day, but to consider whether the provider will continue to be able to do so as your fund develops. This may mean more sophisticated trading tools, greater exposure and cash management or compliance issues. Our start-up clients can scale up to the full Eze Software Investment Suite, which includes order management, execution management, portfolio management, data management, compliance, and commission management applications, serving the full range of investment management needs for a large asset manager. More than ever, the needs and requirements of investors are driving fund decisions. We have had situations where a fund has contracted with us because an investor wanted to know that they had a market-leading platform. WE HAVE BEEN DOING THIS A VERY LONG TIME AND WE HAVE AN OUTSTANDING REPUTATION FOR SERVICE. ONE OF THE KEY THINGS WE ARE ABLE TO PROVIDE THROUGH OUR SERVICE TEAM IS A LOT OF BEST-PRACTICE CAPABILITIES HFM: What are some key trends in start-up and emerging hedge fund technology in the EU? GG: One trend is multi-asset class capabilities, rather than pure equity, and the majority of our clients actively trade in FX as well. In addition, I would consider the ‘time-to-market’ issue to be a trend, in terms of establishing the fund. This is substantially longer than it was two to three years ago. ” HFM: What are some key capabilities start-up hedge funds should look for in a technology platform and provider? GG: Initially, it depends on what kind of fund they are. So for example, if they are starting as a Ucits fund, then compliance capability is key. But I think from day one, you need to be able to run your operation, in terms of the issues previously discussed. From the trading and execution perspective, for startups Eze Software Group provides a specific offering called JumpStart. It provides what is effectively a combination of order and operations management with execu- HFM: What is Eze Software Group’s focus in the start-up hedge fund space in the EU? GG: We pride ourselves on having an offering that’s highly scalable. We continue to work on asset-class expansion and we currently support in the region of 150 different classes across the platform. But there are always nuances in terms of how they are traded and workload required. 16 H F M W E E K . CO M 016_017_HFMHow2EU15_Eze.indd 16 16/09/2015 10:28 TECHNOLOGY As a result, currently 450 of our staff of around 1,000 are involved in producing product. These product production roles include product management, QA and core development. So most of resources are either focused on building products or expanding products. This enables us to roll out the solutions we do. We are a little bit different in the start-up space in that we can accommodate one- or two-man operations and provide them with solutions, but at the same time we are also able to scale out to a full range of hedge funds of larger size. We have been doing this a very long time and we have an outstanding reputation for service. One of the key things we are able to provide through our service team is a lot of best-practice capabilities. One of the things we try to do, particularly on the start-up side, is share our experiences with clients of what we have seen with other clients. We try to focus on preconfiguring as much as we can. This makes it as easy for clients as possible to get into production. We are very well-positioned and we do a very good job, not just in terms of technology but also in providing advice to clients and helping them get up and running as quickly as possible. HFM: What’s next for Eze Software Group? GG: We came together two years ago as a series of independent companies with independent offerings. They have now all been fully integrated from a data and workflow perspective into a full Investment Suite. This means providing seamless integration between execution management, order management, portfolio management, data, compliance and commission management tools, serving the full range of functions seamlessly. For instance, we recently integrated our EMS and OMS compliance capabilities, which means traders can use the robust compliance capabilities of the OMS without having to leave the EMS environment. Creating a seamless workflow continues to be the focus for us. In technological terms, our next stage of development involves moving all of our capabilities to a cloud platform. This a strategic multi-year project already well underway. From a technology perspective we see that moving towards cloud solutions is the right way to go. One of the things that this cloud platform will allow us to do is offer functionality, or extended functionality, to customers much more easily. This is because there is no physical software to deliver, it is all being managed from a central point. So customers have easier access to functionality, and we are able to meet their requirements more easily. And we’ll continue to focus on delivering the best service in the industry. You can have superb products, but if you have poor service in this industry you will struggle to succeed. At Eze Software Group we combine great products with even better service. Clients want to feel like they have reliable partners, particularly at the start-up stage. We have a heavy client focus and this differentiates us in the market alongside our experience and the quality of our technology. n H F M W E E K . C O M 17 016_017_HFMHow2EU15_Eze.indd 17 16/09/2015 10:28 Prime Brokerage, Custody & Regulatory Structure Outsourced Trading Regulatory Umbrella Prime Brokerage & Custody Asset Management Capital Introduction DMA & Trading Desk Execution Middle & Back Office Linear’s Prime Brokerage offer includes financing, stock loan and custody, plus leveraged products including CFD and SWAP. Linear’s well respected regulatory umbrella structure can facilitate a fast and low overhead set-up, with low ongoing costs whilst you build track record and grow your business. Capital Introduction In order to facilitate our clients and help them grow, Linear has a dedicated capital introduction team who have built up a strong network of qualified investors worldwide. We work with our hedge fund clients to provide them with an effective introduction to targeted groups of investors who have an interest in their particular strategies. Our investor base includes pension funds, institutions, family offices, fund of funds, endowments, foundations and high net worth investors. Our services include one-to-one meetings with selected investors, industry conference participation, content driven roundtable discussions, investor road shows, online portals and targeted calling. We work on a success basis, when raising funds for our clients. Linear Investments Linear is a specialist prime broker and hedge fund incubator based in London. Linear’s integrated platform solution brings together all the skills and expertise that hedge funds need in one place. Contact: Linear Sales sales@linearinvestment.com +44 20 3603 9834 www.linearinvestment.com This creates an approach which will significantly reduce your operational costs and bring you to market faster and more efficiently. We achieve this by integrating Capital Introduction, Prime Brokerage and Custody Services, Execution, DMA and Trading Desk, middle/back office operations and a Regulatory Umbrella. Linear Investments Limited. Regulated by FCA. Registered in England and Wales No. 7330725. 8-10 Grosvenor Gardens, London SW1W 0DH Untitled-1 1 16/09/2015 14:32 LEGAL H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 BRINGING YOUR FUND TO MARKET SIMON THOMAS AND SAM BROOKS OF MACFARLANES LLP DISCUSS THE FACTORS EUROPEAN HEDGE FUND MANAGERS NEED TO CONSIDER WHEN BRINGING NEW PRODUCTS INTO THE MARKET O Simon Thomas is a partner in the investment management group, specialising in alternative investment funds. He advises start-up and institutional investment managers on all aspects of the structuring, establishment and operation of investment management companies and investment funds with a particular emphasis on the hedge fund industry. ne of the most interesting aspects of the implementation of the AIFMD is the renewed focus it has brought to the issue of how hedge funds are marketed. In some ways, this is curious, because if you operate a typical fund and management structure (a Cayman Islands fund with a UK-regulated manager), the AIFMD has probably made little difference to your marketing activities. Around 60% of institutional hedge fund capital comes from North America. Of the approximately 20% originating in the EU, the substantial majority is raised in the UK and the Netherlands, both of which have retained helpful private placement regimes. For some managers, however, raising capital in Europe using the traditional hedge fund model may now be a challenge. For example, if France, Germany or Sweden are marketing targets, the private placement regimes are likely to slow or even stall your efforts. “Relying on reverse solicitation” should be approached with extreme caution. Investment Ordinance. To date, there does not appear to have been a significant relaxation of these rules as they apply to EU AIFs managed by EU AIFMs but it is easy to imagine more generous allocation limits being applied in future. An obvious parallel to this is Ucits funds, which fall outside the “alternatives” bracket. WHAT REGULATORY FORMALITIES ARE REQUIRED? United States Pre-AIFMD, most managers’ primary consideration was: “How do I access US capital?” Reaching the US market is undoubtedly still important, but US securities laws are a known quantity. Most offering and subscription documents will already contemplate US investors, and filings such as Form D (to register an offering as a private placement) and CFTC forms can be processed without difficulty by local counsel. There are subtleties depending on the exact target investor base but, on the whole, marketing to US investors is a well-trodden path. Managers also need to be aware of the Advisers Act. A non-US manager whose private funds have fewer than 15 investors in the United States and less than $25m in US AuM may rely on the “foreign private adviser” exemption, which puts the manager outside the scrutiny of the SEC entirely. Clearly, these are low thresholds. However, once breached, an exemption from full registration is still available to non-US managers whose advisory activities in the US are limited solely to managing private fund assets. Although, if a US place of business is established then the manager may only manage a maximum of $150m in private fund assets from there. IF THE OBJECTIVE IS SIMPLY TO SELL YOUR FUND AS WIDELY AS POSSIBLE, OR PRIMARILY IN THE US AND UK, THEN A CAYMAN ISLANDS FUND IS PROBABLY STILL THE OPTIMAL CHOICE WHERE ARE YOUR INVESTORS? If the objective is simply to sell your fund as widely as possible, or primarily in the US and UK, then a Cayman Islands fund is probably still the optimal choice. US and UK institutional investors are very familiar with Cayman Islands structures and, as discussed below, there are no major regulatory hurdles to marketing a Cayman Islands fund under the private placement rules in the US and UK. If continental European institutional investors are a major target then the choice of fund domicile may be less straightforward. For example, many EU-based financial institutions have internal policies prohibiting them from investing in offshore funds, and even those permitted to invest may face private and public pressure to avoid products perceived as high-risk or even ethically questionable. Additionally, the allocations policies of many European financial institutions designate only a small portion of their overall assets for investment in hedge funds. In some jurisdictions local legislation has imposed allocation limits across whole industry sectors, most notably the German ” Sam Brooks is a senior solicitor in the investment management group, specialising in alternative investment funds. Switzerland Recently introduced rules in Switzerland require a local representative and paying agent to be appointed where a fund is distributed in Switzerland, unless the fund is marketed only to regulated qualified investors. These have undoubtedly increased the cost of marketing into Switzerland, but compliance is fairly straightforward. There is now a good selection of Swiss representatives H F M W E E K . C O M 19 019_020_HFMHow2EU15_MacFarlanes.indd 19 16/09/2015 15:12 H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 LEGAL and their appointment documents will have already been negotiated and refined, meaning that the engagement process need not be painful. A few additions are also required to funds’ offering documents, but these are in standard form and will be familiar to any Swiss investors. European Union For many managers, the potential pitfalls of marketing in the EU now top the list of their concerns. A Cayman Islands fund, even one managed by a regulated European AIFM, cannot take advantage of the AIFMD marketing passport, leaving the national private placement regimes or so-called reverse solicitation as the only means of accepting investment. The problem with the national private placement regimes is that they vary significantly from country to country. In fact, not only are differing formalities involved, but there is not even any consistent definition of what constitutes “marketing”, as opposed to “pre-marketing”, which falls outside the scope of the AIFMD. While this is not generally an insurmountable obstacle, investor expectations need to be managed accordingly. A possible solution is to set up a fund domiciled in the EU. The obvious advantage of an EU fund is the AIFMD marketing passport, meaning that only a single application need be made to market the fund across the EU. There may also be benefits when marketing to European institutional investors, as discussed above. On the other hand, the fund will probably need to be a regulated entity, such as an Icaf or a Sicav-Sif, meaning increased formation cost and time. One point to note is that the EU marketing passport may in future be extended to Cayman Islands funds. No timetable for any extension has yet been provided by ESMA, so waiting for the passport to be extended is probably not a good strategy at present. PRIVATE PL ACEMENT RULES IN KEY EU JURISDICTIONS JURISDICTION IS PRIVATE PLACEMENT AVAILABLE? IF SO, WHAT IS THE PROCESS? APPROXIMATE TIME TO MARKET PRE-MARKETING? France Not available, although distribution to funds of funds and managed accounts is considered to be outside the scope of “marketing”. N/A. None permitted. Germany Yes, but subject to approval by the BaFIN. A lengthy application pack must be submitted. A depositary services provider must be appointed. Two to three months. Limited pre-marketing permitted. Netherlands Yes, a simple notification must be submitted to the AFM. The notification must be provided at least 20 business days prior to commencing marketing. Limited pre-marketing permitted. Sweden Yes, but subject to approval by the SFSA. An application pack must be submitted. A depositary services provider must be appointed. Two to three months. Limited pre-marketing permitted. UK Yes, a simple notification must be submitted to the FCA. Marketing may commence as soon as the notification is submitted. Extensive premarketing permitted. WHAT ABOUT REVERSE SOLICITATION? Some managers have sought to avoid the EU marketing rules by taking advantage of reverse solicitation. Reverse solicitation refers to a situation where “marketing”, as defined in the AIFMD, has not taken place because an investment in a fund is made solely at the initiative of the investor. This is helpful for an EU manager of a Cayman hedge fund because it means they need not comply with the local private placement regime. It is even more helpful for a non-EU manager because it puts the investment entirely outside the scope of the AIFMD. While reverse solicitation strategies may have their merits, they are not without risk. It is not possible to “target” a country or region by reverse solicitation. By its nature, a reverse solicitation must not have been targeted otherwise it risks having been at the initiative manager and not the investor. Further, a representation by an investor that its investment was initiated by reverse solicitation is worthless if it is factually untrue. A standing request for information cannot refer to future funds by name so cannot be a request for information about those funds. The real risk of relying on reverse solicitation is that, unless it is scrupulously employed only when an investment really was made at the initiative of an investor, the manager will always be at risk of a demand for rescission. This is not to say that reverse solicitation cannot happen, only that is should not be seen as a quick-fix solution or a marketing strategy in itself. CONCLUSION For managers aiming to sell a new product primarily in the US, the UK and Switzerland, the traditional Cayman Islands fund remains a compelling option. However, if continental Europe is likely to be a source of significant capital then more thought is required. An EU-based fund may be more attractive to institutional investors and will be able to take advantage of the marketing passport, but will take longer and cost more to launch. Marketing a Cayman Islands fund under the EU national private placement regimes is by no means impossible, but needs careful planning. n 20 H F M W E E K . CO M 019_020_HFMHow2EU15_MacFarlanes.indd 20 16/09/2015 10:12 New hedge funds face some of their toughest challenges as they ramp up strategy, execution and technology all at the same time. Bloomberg Asset and Investment Manager (AIM) offers a complete order and execution management system (OEMS) designed to help startup funds launch quickly and seamlessly. Combining professional-grade technology with a fully managed and hosted infrastructure, and backed by a global service and support team, AIM allows new funds to simplify investment operations, reduce operational risk and minimize both upfront infrastructure costs and long-term overhead. A solid foundation for today. Scalability and flexibility for tomorriow. AIM gives you the best of both. Learn how we can help your fund at aimbgin@bloomberg.net bloomberglp.com/hedgefunds ©2015 Bloomberg L.P. All rights reserved. S620236880 0915 Untitled-1 1 16/09/2015 14:25 H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 MAKING AN IT INVESTMENT IN YOUR FUND’S FUTURE PHIL ASHLEY, CHIEF INFORMATION OFFICER AT NETCONSULT, TALKS TO HFMWEEK ABOUT THE KEY IT DECISIONS START-UP FUNDS WILL MAKE Phil Ashley is the chief information officer at netConsult. A trained analytical and applied scientist he has more than 15 years’ senior IT experience across a range of industries running both internal IT teams and as an external service provider. HFMWeek (HFM): What trends are you seeing for IT budgets for hedge fund launches in the EU? Phil Ashley (PA): Increasing costs across the board for hedge funds have resulted in IT budgets being challenged. Compliance costs alone have been growing rapidly as more and more demands are put on hedge funds. This has certainly contributed to the effective squeezing of IT budgets. It is not just expenditure being diverted elsewhere that is causing the decrease in IT budgets. IT is starting to be seen more and more as a commodity, rather than an embedded business function. While commoditisation of IT is becoming more and more a reality, it tends to remove the expectation of getting a return on investment from IT systems. Ultimately, the perceived value of IT services is being eroded and thus justification of IT spend is much more difficult, especially when funds are faced with so many other growing costs. ons, can help get access to much deeper real added value. For example, enhanced security solutions that can utilise underlying network hardware without the need for further equipment can be much more cost effective. HFM: What are the key areas for IT investment new hedge funds should focus on? PA: Focus must go into security as a priority. It is simply unacceptable not to have reasonable security measures in place. Firewalls, antivirus, intrusion detection, security event monitoring, multi-factor authentication, for example. These can be delivered relatively cost effectively on a small scale to get to a good security standpoint without excessive expense. Getting the key pieces you need in place at the earliest opportunity may be more expensive initially and might feel inappropriate for the early stages, but can pay for themselves time and again. Critical services such as email, data storage and communications are key cornerstones of any IT infrastructure and should be given full attention. Without good initial foundations, retrospective data migrations and system integrations can be often costly, risky and disruptive tasks; wasteful necessities that could have been avoided. Finally, support and management of your IT must not be overlooked. Operating minimalist IT solutions can result in a substantial support overhead. Day-to-day support tasks can be manual and inefficient, and may require more care and attention to keep them running well. Without large enterprise, autonomous systems in place to manage IT, skilled local IT support, while it may be a sizable cost, can prove invaluable in the long run. WITH EXPECTATIONS ON TECHNOLOGY SERVICES GROWING WITH DECREASING BUDGETS, THERE IS A REAL DANGER OF INVESTING IN SECONDRATE TECHNOLOGIES WHEN BEING DRIVEN BY THE BOTTOM LINE HFM: How can new hedge funds make the most out of their IT budgets? PA: Trying to get the most out of technology is a big challenge for new hedge funds. With expectations on technology services growing with decreasing budgets, there is a real danger of investing in second-rate technologies when being driven by the bottom line. Knowing exactly which services are critical and which are not is paramount to getting the most out of an IT budget. You are likely to be using email every day to exchange confidential information, however do you need the ability to work remotely, considering the cost of office space in Central London? Look for solutions that scale down economically. Solutions with pricing models that are user based can often deliver substantial value to new funds by avoiding expensive up-front costs. Inescapably, there are going to be some capex costs. However, integrated solutions that can leverage other investments, rather than basic solutions with many add- ” HFM: How critical is it to make technology decisions based on longevity? PA: Considering what your realistic intentions and growth plans are can help to determine the criticality of making 22 H F M W E E K . CO M 022_023_HFMHow2EU15_Netconsult.indd 22 16/09/2015 10:35 TECHNOLOGY long-term technology decisions. Technology invariably has the ability to grow and scale substantially, however what to focus on is how efficiently and cost effectively growth can be achieved and additional services added. It is more important to understand the expected lifecycle and use of a solution or system rather than focusing on technical scalability. Look more for services that can mature over time, improving with use and growing understanding between the business requirements and IT capabilities. Being able to delivering extra functionality easily and when you need it can be beneficial as well. Bear in mind, however, that the costs of replacing and migrating from small systems to newer, larger ones can be very expensive and often not proportional to the number of people using it. There are minimal economies of scale when it comes to short-term IT solutions. Being able to find a balance is more relevant than necessarily focusing on longevity alone. Effectively communicating business needs and gaining sufficient understanding of IT systems will make finding this balance far easier and ultimately ensure much more appropriate and roadmapped solutions. HFM: How exposed are new hedge funds to cybersecurity threats? PA: New hedge funds are particularly vulnerable to cyber-security attacks. Cyber criminals are likely to be acutely aware of start-up financial companies, along with the fact that their security practices might not yet be fully matured in smaller financial institutions. We regularly see newly commissioned systems being programmatically scanned, typically by autonomous systems looking for security weaknesses. Attackers are also aware that new start-ups are not always well positioned to respond to a successful attack or data breach. This can often result in future repeat attack as a technique to avoid detection and attempt further security breaches. However, this behaviour is not exclusive to new start-ups. We regularly see several realworld attacks each month across our client base. Cybersecurity threats can materialise very quickly for new hedge funds as well as persisting into the future. HFM: Are you seeing an alignment between investor expectations and technology implementations? PA: The traditional technology solutions that exist in the hedge fund provider space are largely tried and tested and meet investor expectations, on paper at least. It is in the implementation of these services, however, than an element of misalignment can often be created. This can typically come from lack of understanding of a solution’s abilities between client and provider. Openly discussing a solution’s governance and controls along with delivered services can help explore and minimise gaps between expectations and reality. Adding to this, we have seen a developing trend towards utilisation of newer, cheaper, domestic IT services purely to minimise cost, but at the expense of control, security and supportability. Running appropriate information systems is expected of a hedge fund and indeed all financial institutions. Domestic solutions, no matter how innovative they might be, are unlikely to be viewed acceptable in the eyes of investors and regulators. Would implementing a simple file-sharing solution hosted by a community cloud service, to which the original developers may have full access, be taking reasonable steps to protect, store and manage your client data? HFM: Do you think the requirements for governance and regulation will change in the future? PA: The requirements for governance and regulation are growing today and this is likely to continue into the future with more stringent requirements and controls. We have seen a lot of recent investor due diligence questions aligning with requirements from the SEC. This, along with recent developments from AITEC, the UK government and the current MIFID II proposal, all bring more security and operational requirements and expectations. We believe that one of the most prudent ways to operate within the increasingly regulated and governed IT space is to know your technology systems. Better understanding of how your IT functions are controlled and its limitations can enable you to make informed decisions going forward to ensure you keep up to date, use IT efficiently and stay compliant. n H F M W E E K . C O M 23 022_023_HFMHow2EU15_Netconsult.indd 23 16/09/2015 10:35 The only prime number you need To know At Global Prime Partners, we are unique in our offering. We provide levels of prime brokerage services to emerging hedge funds and asset managers that are traditionally reserved for none but the biggest institutional players. Work with us, and you’ll access some of the world’s largest and most experienced clearing and settlement resources, while receiving a bespoke, personalised and fast-to-market service that is, quite simply, second to none. To see how we can add value to your business, call +44 (0) 20 7399 9450 or email info@globalprimepartners.com Prime Brokerage Trade execuTion margin Financing SecuriTieS Lending caPiTaL inTroducTion conSuLTancy 2012, 2013 and 2014 winners FOR PROFESSIONAL CLIENTS ONLY. NOT FOR USE FOR RETAIL CLIENTS This is not a solicitation of any offer of service to US Persons. Any services described are not intended for US persons. Issued in March 2015 by Global Prime Partners Ltd, 4th Floor, 7 Old Park Lane, London W1K 1QR, Registered number 06962351. Authorised and regulated by the Financial Conduct Authority in the UK Untitled-1 1 globalprimepartners.com 16/09/2015 14:29 FINANCIAL SERVICES H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 CHOOSING A DOMICILE IVAN GRECH, HEAD OF BUSINESS DEVELOPMENT AT FINANCEMALTA, TALKS TO HFMWEEK ABOUT MALTA’S POSITION AS AN EU DOMICILE AND WHAT IT HAS TO OFFER START-UP FUNDS Ivan Grech is the recently appointed head of business development at FinanceMalta, the promotional arm of the financial services industry in Malta. Working in marketing management roles for more than 20 years, he has gained experience in various industry sectors ranging from private healthcare to the automotive business. HFMWeek (HFM): Can you outline the formation process for forming a hedge fund in Malta? Ivan Grech (IG): The majority of funds in Malta are Professional Investor Funds (PIFs), which are typically in the form of open-ended public or private limited liability investment companies with variable share capital (Sicavs). The formation process is of a twofold nature wherein the licensing process is handled by the single regulator of all financial services in Malta, the Malta Financial Services Authority (MFSA), while the Registry of Companies handles the constitutive part. The licensing timeframe for a hedge fund is three months and requires the filing of a formal application for a licence with MFSA. Generally, the documentation required includes an application form, a draft Memorandum & Articles of Association, a draft offering documentation, board resolutions and due diligence documentation on all functionaries and appointees as well as relevant fees. After due consideration, the MFSA issues an ‘Initial Comments’ letter, and any issues raised by the regulator are addressed by the turnkey contractor – who may be the appointed legal firm or the fund administration company – and revised documentation then submitted. Once all pre-licensing conditions are fully addressed, then the MFSA will issue an ‘In Principle Approval’ letter upon which the Sicav may be incorporated and a licence issued. Hedge fund requirements in Malta for de minimis funds may vary according to the category chosen. The large majority of funds in Malta are PIFs, of which there are three types, and may be promoted to experienced, qualifying, or extraordinary investors. Additionally, by providing the framework for self-managed funds, local requirements allow for structures that are leaner in nature, which are advantageous for promoters of small AIFMs. This puts Malta in the enviable position whereby it can target investors having a diverse risk profile, while also catering for flexible and diverse investment strategies. Malta continues to be a popular choice for both EU and non-EU alternative fund managers. Testament to the robust structure of the Malta Funds Industry is the ‘Most favoured Fund Domicle’ recognition awarded to Malta in 2013 and 2014. HFM: What is Malta’s regulatory infrastructure like for emerging or newly formed funds? IG: Flexible regulation, transparency and good governance, as well as its status as a cost-effective domicile for funds, have long been some of Malta’s key advantages not only for established, but also for emerging and newly formed funds. Malta has established a comprehensive regulatory framework for the registration and marketing of all types of funds and investment vehicles. This framework is constantly updated and this, together with easy access to the regulatory body and streamlined prudential supervision, are the foundations of the Maltese regulatory landscape. Malta’s financial services framework and tax laws are up to date with EU directives and in line with EU requirements, while MFSA performs its regulatory function in a constructive manner. Operators based in Malta cite the licensing process with MFSA as being carried out within an acceptable timeframe: quick, thorough and efficient. The MFSA also practises an ‘open door’ policy that allows fund promoters to constructively engage in the licensing process. Malta’s fund industry is made up of different fund typologies catering to a variety of investment strategies including retail, quasi-retail, HNWIs and institutional investors. It also caters to strategies ranging from long-only to long-short strategies, to extensive use of derivative instruments, high frequency trading funds, algorithmic funds, private equity, THE TWO MAIN FACTORS TO BE CONSIDERED INITIALLY WHEN LOOKING TO FORM A FUND INSIDE THE EU ARE: WHO ARE THE INVESTORS? AND WHAT ARE THE CORE INVESTMENT MANAGEMENT COMPETENCIES?” HFM: Are your requirements similar to other EU domiciles? If not why and how are they different? IG: Malta is an EU domicile and therefore the general regulatory requirements that Malta has adopted are based on best practices mirroring other jurisdictions of stature. Malta has also introduced The Alternative Investment Funds Management Directive (AIFMD), a 2011 EU directive regulating the marketing or the management of hedge funds within the union. The AIFMD framework also provides for a lighter or de minimis regime for fund managers or self-managed de minimis hedge funds that may choose to opt out of the regulation and be structured as per regulatory provisions of the country where the fund is to be set up. This is also the case in many other domiciles, but not necessarily in all. Malta has opted to regulate this segment. ” H F M W E E K . C O M 25 025_026_HFMHow2EU15_FinMalta.indd 25 16/09/2015 10:09 FINANCIAL SERVICES H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 investments in real assets including real estate, distressed debt funds, loan funds and others. up. Therefore, the barriers to entry are in effect mitigated through the development of new business models. HFM: What challenges do those looking to form a fund inside the EU face in the current market? IG: The two main factors to be considered initially when looking to form a fund inside the EU are: Who are the investors? And what are the core investment management competencies? Once these have been established, the choice of products such as Ucits or the alternative type, and in the latter case, whether de minimis or full scope must be decided upon, as each of these categories has its own regulatory requirements, challenges and opportunities. One must also then consider the distribution model of the fund, active marketing through passporting or private placement. However, common features that are fast developing in the market are the increased focus on risk management capabilities as well as the requirement to appoint external valuers for hard to value assets. HFM: How does Malta differentiate itself in the EU market? How will it continue to do so in the future? IG: Malta continues to be an attractive domicile for investors and financial entities seeking a dynamic European base that is professional, practical, safe and cost-effective by positioning itself on various fronts. Malta was one of the first countries to transpose the Ucits IV directive to law. In addition, the Ucits Management Company Passport allows asset managers in one state to manage Ucits on a cross-border basis as well as merge Ucits to set up master-feeder structures. The setting up of AIFMs in Malta is developing handsomely with the core business model being the use of Malta as the base for the risk management function while the investment management activity is outsourced to other licensed entities in domiciles that do not have the AIFM rubber stamp. In effect, a number of such EU-based entities, particularly UK-based ones, have set up subsidiary operations in Malta, as AIFMs, precisely for this purpose, thus benefiting from a lower cost base, an open-door regulatory scenario, and an EU-approved advantageous fiscal background. De minimis funds and fund managers have also found fertile ground in Malta, a situation that is expected to be sustainable in the long term. Other areas of potential growth that are looking positive are the structuring of the so-called ‘funds-for-one’ and funds investing in ‘other assets’ that require depositary-lite services in the AIFMD realm. Another positive development on the local market which is likely to continue providing growth opportunities to the sector is the ‘rent-a-cell’ concept. Platforms hosting other parties’ sub-funds, the ‘plug-and-play’ model, is a very positive development that is steadily gaining ground. n MALTA CONTINUES TO BE AN ATTRACTIVE DOMICILE FOR INVESTORS AND FINANCIAL ENTITIES SEEKING A DYNAMIC EUROPEAN BASE THAT IS PROFESSIONAL, PRACTICAL, SAFE AND COST EFFECTIVE BY POSITIONING ITSELF ON VARIOUS FRONTS” HFM: Have the barriers to entry for new funds changed significantly in the past few years? IG: As the market matures and becomes increasingly sophisticated, so do the requirements of the local regulator. For example, substance requirements become more demanding and provide increasing challenges for entities such as self-managed structures. This has resulted in portfolio managers assessing alternatives, such as engaging an external licensed fund management company. Advisory agreements with the promoters or ad hoc investment committees are also developing at the level of the said fund management company where the promoters are represented, thereby allowing same promoters to have a say in the day-to-day investment management decisions of the fund structures they intended to set ” 26 H F M W E E K . CO M 025_026_HFMHow2EU15_FinMalta.indd 26 16/09/2015 10:09 40% of the 100 largest hedge funds use Eze Software for their investment needs. 1 Flexible front-to-back technology • Commission Management • Order Management • Compliance & Regulatory Reporting • Portfolio Accounting • Data Management • Portfolio Analytics & Modeling • Market Data • Risk & Performance • Operations • Trade Execution & Analytics Learn more about how our investment technology suite can help your business at the 2016 EzeSoft Global Conference in Florida or visit www.ezesoft.com for more information. ezesoft.com | ezesoftconference.com | @Eze_Soft | Eze Software Group © 2015 Eze Software Group LLC. All rights reserved. Unless otherwise noted, product names, trade names, designs, logos and all other trademarks or service marks used herein are the property of Eze Software Group LLC or its affiliates. 1 Based on Institutional Investor’s Alpha 2015 Hedge Fund 100 List Untitled-1 1 16/09/2015 14:28 H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 STRATEGIC PARTNERSHIPS: THE OUTSOURCING MEGA-TREND JERRY LEES AND GARY NEWMAN, CHAIRMAN AND SENIOR RELATIONSHIP MANAGER RESPECTIVELY OF LINEAR INVESTMENTS, DISCUSS SIX KEY ISSUES FACING EMERGING FUNDS, AND THE EMERGING TREND OF STRATEGIC PARTNERSHIPS W Jerry Lees is the executive chairman of Linear Investments Ltd. Jerry has been an active entrepreneur in the success of multiple technology and financial businesses. Linear is FCA regulated to provide prime brokerage, execution and hedge fund platform services, including FCA umbrella and capital introduction. Gary Newman is senior relationship manager at Linear Investments Ltd. Gary has 10 years of experience operating across asset management and execution services. Gary holds a Master’s Degree from Warwick Business School. 28 H F M W E E K . CO M hy has starting a new fund become so difficult? Many comments are made about a time, now long past, when you could step out of a major investment bank with a personal track record and attract substantial sums for your budding strategic investment strategy. It is doubtful that it was ever really that easy but it does appear to have become significantly more difficult in recent years. The financial crisis, the post-crisis regulatory clampdown, Madoff and Basle III all contributed to the world in which funds now operate. It has become critical to prepare a business strategy to overcome six key issues, if you are to succeed in launching and growing an emerging fund in current market conditions: 1.It is now significantly harder to attract investor funds 2.Fee expectations across the board are significantly lower 3.Regulatory pressures are immense 4.Operational costs have escalated 5.Prime brokers have abandoned smaller funds 6.Critical audited track record EXPLORING THE SIX ISSUES FACING EMERGING FUNDS Market conditions for generating investor interests and commitment of capital are becoming increasingly challenging for a new fund manager. Without deep market knowledge of how to raise capital while supporting an effective marketing team and strategy, smaller funds find themselves being swiftly overlooked for a larger competitor by ever more cautious investors. With assets under $250m, you cannot get the attention of capital-introduction teams at larger prime brokers. It is just not worth their while. At the same time, finding investors is like finding a needle in a haystack, without a considerable budget to employ cap-intro skills and attend events, it is very hard to find the right investor ready and willing to look at your strategy. All of this leads to reduced Assets under Management (AuM). At the same time, management and performance fees are under severe pressure, not only to attract additional capital but also to retain existing funds. Investors have become far more demanding of their fund managers, expecting the same returns for less cost. Historically with a healthy AuM value, management fees of around 2% would have provided for hedge funds to cover a significant proportion of their operating expenditure on a day-to-day basis, with performance fees on top of 20%. Only exceptionally established funds can command such fees in the current climate. However, with management fees now languishing at less than 1.5% (often down to 0.75%) and with performance fees at around 15% (after a threshold), the operating costs will far exceed the income generated from management and performance fees until the fund has established a considerable asset base. On top of the issues of raising funds and lower fees, we need to add the massively increasing burden of regulatory pressure. European directives are leading to more supervisory demands, reporting requirements and investment restrictions under AIFMD and MiFID II. You need the resources of a highly skilled and competent compliance team to navigate through and maintain proper reporting under these directives. Backing them up requires investment in technology, operations and IT structures capable of ensuring you are recording, storing, analysing and justifying all of your actions, marketing, emails and trading to prove you are operating within the rules. There is little doubt the EU is planning to increase the extent and depth of regulation. This leads to a further barrier to entry: operational setup. Office space has to comply with regulations and is at a premium in London and other European financial centres, where most hedge funds operate. Middle and back office staff are required to process the business and have to be backed by sophisticated middle and back office systems and fund administration services. Depositories have to be nominated, and auditors, external directors and legal advisors set up before you even start on the cost of the offering documentation and set-up. Assuming there are sufficient resources to deal with the hurdles INVESTORS HAVE BECOME FAR MORE DEMANDING OF THEIR FUND MANAGERS, EXPECTING THE SAME RETURNS FOR LESS COST ” RISK MANAGEMENT already covered, there is the problem of convincing mainstream service providers to provide prime brokerage and execution services. The pressure on mainstream prime brokerage houses to continually assess return on capital and the administrative/regulatory costs has further intensified, with the result being service providers are refusing to provide services to small-to-medium hedge funds. A new fund is faced with a conundrum: it has to be set up to create an audited track record, but cannot raise funds without a track record, so cannot get the funds in the first instance. No one trusts back testing any more. So how do funds overcome this? Essentially by outsourcing many of the processes we outline here and short circuiting setting up structures, operations, IT, regulatory structures and sharing staff and overhead costs you can reduce outgoings to a minimum whilst building the essential track record which you can then leverage to go to stage two, acceleration funds. nally. Linear will let out desk space and IT equipment, network connectivity, trading and support systems with full data and phone recording to meet regulatory standards in premises designed to be cost effective through shared infrastructure. This allows fund managers to begin operating swiftly at a significantly lower cost, without long term lease commitments and heavy investment. Regulation is a big hurdle to the start-up, the initial establishment of a fund can be a minefield of challenges, and will take more than a year to complete taking all aspects of preparation, allocation of a case manager by the regulator followed by the process itself. By choosing to operate under a firm’s regulatory umbrella, a fund manager can begin operations straightaway while approval is being granted. Importantly, during this time a track record and possibly revenue is already being created. As a fund manager, you need to find an adequate service provider to clear and settle your trades and provide prime brokerage services, both of which need to be cost efficient for the fund. For the smaller fund, finding an appropriate provider, specifically at the right price, can be challenging. However, there are firms such as Linear specialising in servicing smallto-medium sized funds, with services offering outsourced middle and back office services, whereby the whole process of clearing and settlement is carried out on behalf of the fund. A fund manager requires premium execution services. Achieving best execution, and proving it has been achieved, has always been a crucial requirement of any fund manager but this requirement is being further emphasised by forthcoming regulation (MiFID II). A strong execution provider will deliver global, multi-asset execution solutions, facilitating high touch trading (manual orders’ receipts) and electronic (DMA and Algorithmic) trading services. For small- to medium-sized hedge funds, identifying such a provider who can offer these services at a costeffective rate, covering the asset classes required is no easy task, but there are execution firms that specialise in providing such services to small- to medium-sized hedge funds. n AS A FUND MANAGER, YOU WILL NEED TO FIND AN APPROPRIATE SERVICE PROVIDER TO CLEAR AND SETTLE YOUR TRADES AND, POSSIBLY, TO PROVIDE PRIME BROKERAGE SERVICES, BOTH OF WHICH NEED TO BE COST EFFICIENT FOR THE FUND EVOLVING One of the most interesting things about evolution is how the pace of evolutionary change speeds up in the face of adversity. As can be expected from a finance sector enduring a time of ever-growing complexity and financial straitjacketing, new processes and approaches are evolving to meet these challenges. Fund managers no longer have to own every operational process. Instead, they can focus on what they do best, the conceptualisation of investment strategies and research, while forming strategic service relationships with specialist third-party providers to manage areas such as order execution, financing, operations and regulation. The benefits include efficient setup time frames, significant cost reductions and enhanced operational performance. Based on our experience with emerging funds, we understand it is now essential for even large hedge fund operations to embrace outsourcing of expertise and process to experts in their fields. The cost constraints and operational barriers including hugely expensive IT systems and operations prohibit fulfilling these functions inter- ” H F M W E E K . C O M 29 Untitled-1 1 16/09/2015 14:33 FUND SERVICES H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 COMMON MISTAKES WHEN CHOOSING A CRM ROBERT GOLDBAUM, VICE PRESIDENT AT BACKSTOP SOLUTIONS GROUP, TALKS TO HFMWEEK ABOUT THE FIRM’S OFFERING AND WHAT FUNDS SHOULD CONSIDER WHEN CHOOSING TECHNOLOGY PROVIDERS Robert Goldbaum brings more than 22 years of experience with alternative investments and technology innovation to Backstop’s product development and client/ partner management efforts. Prior to joining Backstop, Mr. Goldbaum was a director and head of fund of funds services at Citadel Solutions, now part of Northern Truste. HFMWeek (HFM): What should funds look for in a technology vendor? Robert Goldbaum (RG): As funds are launched, they usually look for the best service providers for administration, prime brokerage, accounting and audit. This is not only to ensure they get proper service, but also to ensure their investors they are running a quality business operation. The same goals should apply to their selections of systems. Funds must find the best vendor that can fill their needs today and into the future, while also demonstrating to prospective and current investors they run an efficient and compliant business. As they do with the service providers, they should also be looking to partner with system providers that impart knowledge of best practices within the industry. This means understanding how similar clients are utilising a system. In addition, it involves the institutional strength and industry knowledge of a support team. Clients at Backstop with questions about their software are able to pick up the phone and speak to someone who has experience working with hundreds of similar firms in their industry that typically have the same operational challenges. Funds should also be looking for a vendor providing a quality Professional Services Team (PST). The PST should be dedicated to implementation and ensuring the process of getting you to market is as efficient as possible. Other services that should be provided include a Knowledge Management Staff (KMS), which should be working with clients to help them get the most out of their product on an ongoing basis. A COO of a fund will want to ensure everyone in their organisation is comfortable with the software being used. A good KMS will help with this and ensure the team stays up to speed on new features and best practices adopted by the broader industry. At Backstop, if we notice that usage is down, we will even offer customised training. More generic things you should be looking for in a technology vendor involve longevity and reliability. Has the vendor been in the business for a significant amount of time? Are they offering a SAAS-based product, or is it a client server? Is it a cloud based product or an insufficient ASP system? HFM: How important is it for funds to have an effective and suitable CRM system in place? RG: It is crucial for funds to have a good IRM system in place, meaning Investor Relationship Management. A generic CRM system cannot support the specific needs of a private investment firm. This is because if you want to grow, you cannot just be thinking about the current needs of your fund. You need to be thinking about what the fund will require over the next three years. This may begin with calls, meetings and notes tracking, which can be provided by a very basic, offthe-shelf CRM. But eventually, the process becomes about efficiency, scalability and speed to market when you begin to collaborate with other areas of your operations. For example, the CRM works with sales, business development and marketing. Ultimately, you will tie in the investor relations team or the CCO for compliance. So when your organisation is growing, if you do not have an efficient and appropriate IRM system in place, you will hit major obstacles that would have been unnecessary if an FUNDS MUST FIND THE BEST VENDOR THAT CAN FILL THEIR NEEDS TODAY AND INTO THE FUTURE, WHILE ALSO DEMONSTRATING TO PROSPECTIVE AND CURRENT INVESTORS THAT THEY RUN AN EFFICIENT AND COMPLIANT BUSINESS ” H F M W E E K . C O M 31 031_032_HFMHow2EU15_Backstop.indd 31 18/09/2015 14:18 FUND SERVICES H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 effective IRM system was established on day one. It will likely end up costing your fund two or three times more to implement the right IRM system later on, if you fail to invest more on an appropriate system at the start-up stage. HFM: Are there features outside of standard CRM functionality that a fund should think about? RG: Some features funds should be considering, may not be available via standard CRM functionality. This includes account balances for the investor, investor liquidity tracking, custom field to track compliance issues, document management and integration with leading investor portals such as Preqin. In addition, watermarking is something that is not normally seen in standard CRM functionality. In terms of sending out statements to investors, there is no other CRM offering watermarking on documents that are security protected out of the system. Backstop are unique in this respect. vice. We have three distinct units in our business, which all have deep financial industry expertise. This allows firms to gain a deeper product adoption, increase their workflow and decrease their number of reporting errors. Third, having our developers in the same time zone as support enables us to resolve issues for our clients in hours rather than days. If a month end number does not tie out, clients can call into support and expect a clear timeline for resolution, which would be very challenging if developers were overseas. Lastly, and very importantly, the cloud is a key differentiator. We were the very first cloud based IRM system to come to market. There are a number of our competitors that are client server-based. Our true multi-tenant cloud offering, in the form of SAAS, is more secure, less risky, more scalable, less complex and less costly than client server systems. We are truly multi-tenant. All of our 160 staff cover the same software, which handles all of our clients. We also have rapid release cycles that allow us to release products very quickly. In one of our surveys, our clients indicated they have raised 52% more AuM and had a 10% increase in productivity since implementing Backstop. It is designed for their business and the industry as a whole. The vast majority of our customers that we have surveyed agree that since implementing Backstop, they have seen an increase in workflow efficiency, a decrease in report generation time and in data reporting errors, and ultimately an increase in investor satisfaction. n OUR TRUE MULTI-TENANT CLOUD OFFERING, IN THE FORM OF SAAS, IS MORE SECURE, LESS RISKY, MORE SCALABLE, LESS COMPLEX AND LESS COSTLY THAN CLIENT SERVER SYSTEMS HFM: What does Backstop’s CRM system offer clients that differentiates it from other systems? RG: There are four characteristics that really differentiate Backstop in the marketplace. One or two competitors may be able to claim to beat us at one of these, but none of them have all of them in the way Backstop does. First, industry specific functionality. As previously discussed, this completely differentiates our system from a generic CRM. Second, our institutional level of support and client ser- ” 32 H F M W E E K . CO M 031_032_HFMHow2EU15_Backstop.indd 32 18/09/2015 14:18 SUBSCRIBE TO THE BEST READ IN THE HEDGE FUND INDUSTRY ISSU .hfm wee The E 389 13 Aug 2015 E NK : FIV -FRA DODD S ON AT THE YEAR LOOKS UL ATION k .com www FIRM EQUITY ES 03 t of it O L/S duo LAU NCH the shor ES EURoldman and LAUNCH ex-G 07 TNER ners with E PRO MOV ES A PAR se Part CKSTON PEO PLE OREM Tower Hou IOR BLAes venture EX-THE tti preps S SENplans stak ES Mor taro POACHEQ4 as it LAU NCH FUND th SUISSE bank in CREDIT this mon CREDIT lco to join isca PS NEW strategy Man ITAL PRE thematic N CAP r registers PIA CAS manage EEK REG HFMWGES THE TO THE S LYSI CHAN BROUGHT ANA HA S TRY INDUS long 21 IP TH E PH APER K/ ALO VI D W EE E PR H FM RV IC SE 11 s take over in US Citcote Streetets Sta in ass adm $4.7bn t44 por m 1,1 up fro rter. n the funds, t qua 1,155 in the firs pped dow rease SN E O SH A P Q2 15 dec rn dro vey folios te Street a -1.5% 03t ipe sur ing Sta to $1. ber follow falling By num /AlphaP spot into table RAuM, Week take top ped funds. 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ILLIQUI AN ALYS DITY PR EMIUM IS 16 14 15/09/20 15 16:2 5 EVERY WEEK YOU WILL RECEIVE More exclusive stories than any other hedge fund publication All the latest searches and investment news Exclusive data on launches and performance Investment strategy analysis Topical comment from leading industry figures Exclusive research surveys Regulatory developments People on the move As a subscriber, you will also receive full registration to www.hfmweek.com, where you can access: Daily updated performance data Exclusive research Daily news alerts Industry events information Service directory listings and much more... F O R M O R E I N F O R M AT I O N P L E A S E CO N TA C T v OR email membership@hfmweek .com The Membership Team at +44 (0)207 832 6511 O R V I S I T H F M W E E K . CO M FO R D E TA I L S subs ad_203X273.indd 1 16/09/2015 14:39 H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 INVESTORS ARE KEY PETER NORTHCOTT, EXECUTIVE DIRECTOR AT KB ASSOCIATES, TALKS TO HFMWEEK ABOUT THE MOST IMPORTANT FACTORS FOR EMERGING MANAGERS TO CONSIDER AND WHAT ASSISTANCE HIS FIRM CAN OFFER Peter Northcott heads up KB Associates’ London Office. Peter is an operational consultant and supports hedge fund startups through the launch phase as a ‘virtual COO’. He also helps established managers prepare for investor operational due diligence. HFMWeek (HFM): What are the key challenges when starting a hedge fund in today’s market? Peter Northcott (PN): There are three key challenges I see my clients and others face when attempting to launch a hedge fund. Firstly, the investment strategy needs to be able to deliver risk-adjusted alpha. And this needs to be convincingly demonstrated either with a track record or, where this is not available or cannot be published, other very strong evidence of the fund manager’s ability. The manager needs to put him or herself in the investor’s shoes. There are many thousands of places to invest money, why should the investor choose that manager? Secondly, the manager needs to have money. This is required to build the business and convince investors and other stakeholders that the business has the resources to last at least two years. The manager will also be expected to invest some of their available personal resources in the fund. The money does not necessarily need to be the manager’s own, a friendly backer will suffice. However, these are often thin on the ground and it adds another layer of complexity around ownership, control and the alignment of incentives. Thirdly, the manager needs to have access to investors, ideally through their own relationships. But this challenge can be worked around by partnering with skilled and well-networked business developers either as a partner or in a third-party relationship. However, again, this creates the potential for misalignment of incentives. community becomes more institutional, they are becoming more discerning. Is the hedge fund a primary source of investment returns for the investor or a small fraction of their portfolio looking for an uncorrelated return? Certainly, there is greater emphasis now on risk adjusted returns as opposed to pure alpha. The second requirement, financial resources, has also always been there. However, backers are now harder to find. There is also the increasing expectation from investors that fledgling managers can evidence their previous successes through financial rewards and hence have spare capital to invest in the business. The third requirement, access to investors, is now far harder to meet. When I started in the industry a decade-or-so ago, a high proportion of investors were high-net-worth individuals, family offices or fund of funds. These were far more willing to take considered bets on new managers. Nowadays, a much higher proportion of investment comes from an institutional origin. These investors will tend to be more cautious, less willing to invest in new managers, possibly constrained regarding ticket size, more concerned about risk-adjusted returns and are answerable to conservative investment committees or trustees. The increasing influence of investment consultants continues this trend. In contrast, the fund of funds sector is now a shadow of its former self with little new money to invest. NOT ONLY DOES THE INVESTOR WANT ALPHA, THEY ALSO WANT TO KNOW THAT THEIR MONEY IS SAFE AND THEY ARE ONLY RUNNING THE INVESTMENT RISK SPELT OUT TO THEM ” HFM: How does this environment differ from recent years? PN: The first requirement, to have a provable investment strategy, has always been there. Although as the investor HFM: What are the operational requirements currently expected by investors? PN: As investors become more institutional, so are their requirements of managers. Having said that, investors do understand it is not always possible to have a grade-one infrastructure from day one. 34 H F M W E E K . CO M 034_035_HFMHow2EU15_KBAssociates.indd 34 16/09/2015 09:43 FUND SERVICES The basis of the infrastructure is the network of service providers to the manager and the fund. The development of this network is a key part of what I do with my clients. The first step is to have an honest discussion around the types of investor the manager intends to target and how this is likely to evolve as the fund grows and develops. We will then review the investment strategy, the budget and likely launch size of the fund, the geographies of the manager, the invested markets and the core investors. From this, we can figure out shortlists of service providers, whether tier one, two or three, and the specialisms needed to meet the manager’s and fund’s requirements. There are no one-sizefits-all solutions. I will then work with my clients to assist them with the selection, configuration and onboarding of the service providers. Managers also need to ensure their operational and business processes are robust and this is evidenced with properly drafted relevant documentation. For example, operations and compliance manuals, risk and valuation procedures and business continuity plans. Our focus, as with any business, is always on “what would the client want?” Not only does the investor want alpha, they also want to know that their money is safe and they are only running the investment risk spelt out to them. They do not want to be running any hidden operational risks and will work hard during due diligence to make sure this is not the case. HFM: What jurisdictions and structures are most popular for fund domiciles, currently? PN: Industry statistics suggest that Cayman remains the default option with a majority market share. Even in Europe, this has not changed greatly following the advent of AIFMD. However, the recent recommendations from ESMA regarding extending the marketing passport under AIFMD where a passport extension to Cayman (and many other offshore domiciles) has been deferred, might make managers looking to conveniently market into Europe search for other options. These include EU-onshore domiciled funds such as Ireland, Luxembourg, Malta or Gibraltar, or, if the manager is located outside Europe, a thirdparty European AIFM Manco. Also, the increasing flexibility of Ucits offers another option. IT IS FRUSTRATING, BUT I WOULD URGE MANAGERS TO HOLD-OFF LAUNCHING AS LONG AS POSSIBLE WHILE THEY TRY TO BUILD UP A VIABLE LEVEL OF ASSETS ” HFM: What final piece of advice would you offer to a start-up manager? PN: It is frustrating, but I would urge managers to hold-off launching as long as possible while they try to build up a viable level of assets. Once trading has started, investors have a perfect excuse to watch, wait and see. The manager will then have to deliver positive returns and market hard at the same time. Better to get in everything possible and then launch at a time when managing the portfolio can be the exclusive focus. It is exceptionally, almost overwhelmingly hard to recover from a poor start. Wait and then get it right. n H F M W E E K . C O M 35 034_035_HFMHow2EU15_KBAssociates.indd 35 18/09/2015 14:36 Up-to-the-minute technology news and insight for the global hedge fund space Try HFMTechnology for free HFMTechnology provides the latest news, trend analysis, regulatory updates and comment on the biggest technology issues affecting the hedge fund market, making it an essential business resource for anyone involved with hedge fund technology. From the publishers of: HFMTechnology_subs-ad_203by273.indd 1 For your complimentary trial visit: www.HFMTechnology.com 16/09/2015 15:02 H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 S E R V I C E D I R E C TO R Y Backstop Solutions // US: Patrick Rodgers, VP, Regional Sales Manager & Sales Development // T: +1 312-277-7701 // 233 S. Wacker Dr., Suite 3960, Chicago, IL 60606, USA // EU: Simon Johnson, Managing Director, EMEA // T: +44 (0) 203 764 7090 // 25 Berkeley Square, Berkeley Square, London, W1J 6HN, United Kingdom Backstop Solutions Group, LLC is an award-winning provider of innovative software solutions to hedge funds, funds of hedge funds, endowments, foundations, pensions, fund administrators, private equity firms and family offices throughout the United States, Europe and Asia. BSG was founded in 2003 with the goal of creating the industry’s first Software-as-a-Service platform designed to help firms in the alternative investment management industry operate efficiently, invest intelligently and communicate effectively. For more information about Backstop’s product offerings, contact us at: info@backstopsolutions.com Bloomberg, Richard Pascoe // Tel: 020 3525 2318, email: rpascoe2@bloomberg.net // John Ash // Tel: 020 3525 2001 // email: jash24@ bloomberg.net Bloomberg Asset and Investment Manager (AIM) is an integrated suite of solutions specifically designed for buy-side institutions, hedge funds and proprietary trading desks. These global, multi-asset-class offerings deliver everything firms need for portfolio management, trading and operations. AIM also provides the tools firms need to manage portfolio and risk, optimize workflow, enhance compliance and lower operational risk. Eze Software Group, Stuart Field, Director, Head of New Business Sales, EMEA // Tel: +44 2076348532 // email: sfield@ezesoft.com Eze Software Group is a premier provider of global investment technology to support the front, middle and back office. The Eze Software Investment Suite addresses the core business needs of the asset management community, including Order Management, Trade Execution & Analytics, Portfolio Analytics & Modeling, Compliance & Regulatory Reporting, Commission Management, Data Management and Portfolio Accounting. Eze Software partners with more than 2,000 buy- and sell-side institutions in 30 countries across North and South America, EMEA, and Asia Pacific. Clients include hedge funds, institutional asset managers, mutual funds, pension funds, endowments, family offices, wealth managers, and broker-dealers across a range of strategies, investment products, and asset classes. Based in Boston, Eze Software employs more than 1,000 associates in 12 offices worldwide. For more information, visit www. ezesoft.com Eze Castle Integration, UK: Dean Hill, Executive Director // Tel: +44 (0)207 071 6802 // Interpark House, 7 Down Street, London, W1J 7AJ US: Vinod Paul, Managing Director // Tel: +1 212.954.0600 // 529 Fifth Avenue, 7th Floor, New York, NY 10017 Asia: Michael Leung, Director // Tel: +852 3189 0101 // Room 301, 3/F, Chinachem Hollywood Centre, 1-13 Hollywood Road, Central, Hong Kong Eze Castle Integration is the leading provider of IT solutions and private cloud services to more than 650 alternative investment firms worldwide, including more than 100 firms with $1 billion or more in assets under management. Since 1995, Eze Castle Integration has developed financial vertical-specific IT solutions including infrastructure design and management (both in our Eze Private Cloud and on premise), telecommunications, business continuity planning and disaster recovery, archiving, storage, and internet services. These solutions are complemented by a broad service organisation that delivers outsourced IT support, including a 24x7x365 help desk, project and technology management services, consulting services and more. Eze Castle has presence in major financial centres including 8 US offices, a Singapore office, and a Hong Kong office in addition to its London office. Finance Malta, Ivan Grech, Head of Business Development // Bernice Buttigieg, Head of Adminstration // FinanceMalta, Garrison Chapel, Castille Place, Valletta, VLT1063, Malta // email: info@financemalta.org // Tel +356 21224525 // Fax +356 2144 9212 // web: financemalta.org FinanceMalta, a non-profit public-private initiative, was set up to promote Malta’s international Business & Financial Centre, both within, as well as outside Malta. It brings together, and harnesses, the resources of the industry and government, to ensure Malta maintains a modern and effective legal, regulatory and fiscal framework in which the financial services sector can continue to grow and prosper. The Board of Governors, together with the founding associations: The Malta Funds Industry Association, the College of Stockbrokers, the Malta Bankers Association, the Malta Insurance Association, the Association of Insurance Brokers, the Institute of Financial Services Practitioners, and the Malta Insurance Managers Association which is also affiliated; its members and staff are committed to promote Malta as a centre of excellence in financial services and international business. Global Prime Partners Ltd, Colin Bridges, Sales – Hedge Funds, T: +44 (0)20 7399 9488 // Julian Parker, CEO, T: +44 (0)20 7399 9450 Global Prime Partners Ltd is a boutique Prime Broker providing a highly-personalised specialist service to start up and emerging hedge funds, family offices, asset managers and professional traders, often overlooked and underserviced by large firms. Our integrated, proprietary technology platform, allows us to provide the right level of integration and reporting to meet each of our client’s needs. We provide start up consulting, trade execution, clearing, custody, margin financing, stock lending and potentially introduction to capital. H F M W E E K . C O M 37 037_038_HFMHow2EU_directory.indd 37 16/09/2015 12:11 H O W T O S TA R T A H E D G E F U N D I N T H E E U 2 0 1 5 S E R V I C E D I R EC TO R Y KB Associates, Peter Northcott, Executive Director // peter.northcott@kbassociates.co.uk // T: +44 (0) 20 3170 8813 KB Associates is a boutique operational consulting firm with offices in Dublin, London, Luxembourg, Cayman and New York. KB Associates advises managers on operational issues relevant to the establishment and ongoing management of offshore investment funds. Services include tailored hedge fund and investment manager start-up services, preparation for investor due diligence (full review to identify potential issues combined with advice on meeting growing investor due diligence standards) and re-domiciliation advisory services. Linear Investments, Jerry Lees, Chairman, Linear Investments // T:+44 (0) 203 603 9801 // jleeslinearinvestment.com // Sales Tel: +44 (0)20 3603 9834 // sales@linearinvestment.com // US office: T: +1 (212) 293 1836 // 800 Third Avenue, 39th Floor, New York, NY 10022 // www.linearinvestment.com Linear Investments provides Mini-Prime brokerage, regulatory incubation and capital introduction services geared towards smaller/mid-size funds. With Linears’ aggregated PB relationships, we can provide attractive pricing for our clients. For Capital introduction, Linear provides investment via its B&L Seeder fund for seed/acceleration capital. In addition, Linear provides outsourced trading through its experienced trading team, encompassing a comprehensive Electronic Execution platform. Macfarlanes LLP, Simon Thomas, Partner // email: simon.thomas@macfarlanes.com // Tel: +44 (0)20 7849 2444 // Will Sykes, Partner // emial: will.sykes@macfarlanes.com // +44 (0)20 7849 2294 Macfarlanes LLP is a leading legal adviser to financial services firms, asset managers and investment funds and is an active adviser in the hedge fund space. We have a straightforward, independently-minded approach. We represent clients ranging from small start-ups and boutique operations to some of the largest institutions. Our advice is not limited to designing and building the funds. Our Macfarlanes hedge funds team, working together with the other practice areas in the firm, has extensive experience advising hedge fund managers on all aspects, and at all stages, of the business cycle. Maples Fund Services, Stephen Lewis, Regional Head of Sales and Relationship Management – Europe // Tel: +44 20 7466 1633 // stephen.lewis@maplesfs.com Maples Fund Services is a leading independent global fund services provider operating in key onshore and offshore financial centres including Boston, the Cayman Islands, Dubai, Dublin, Hong Kong, Luxembourg, Montreal, New York, San Francisco and Singapore. Working within these key jurisdictions, we provide customised fund services to the diverse and sophisticated needs of our clients and their investors. Our expert teams and leading technologies provide clients with high-quality service and consistent and timely reporting. As a firm recognised internationally by managers and investors for its quality and professionalism, our clients are confident in the integrity and independence of our policies and procedures, and in the ability of our adaptable solutions to address their ever-changing needs. netConsult Ltd, Holden House, 57 Rathbone Place, London, W1T 1JU // T. +44 (0)20 7100 3310 // F. +44 (0)870 318 3126 // www.netconsult. co.uk // David Mansfield, COO // T:+44 (0)20 7100 3310 // dmansfield@netconsult.co.uk // Laura Zverko, CMO // T:+44 (0)20 7100 3310 // lzverko@netconsult.co.uk // Established in 2002, netConsult is an award winning provider of managed IT Services to the global alternative investment industry. We aim to provide a high level of technical expertise to our clients combined with a dedication to customer service. Our ethos is based upon designing secure IT platforms which are manageable over the long term. We are a trusted technology provider to a large portfolio of clients ranging from small start ups to large global funds. netConsult provides a bespoke service to its clients and provides a full suite of IT services including cloud services, outsourced IT, BCP, virtual CTO and IT security. 3 8 H F M W E E K . CO M 037_038_HFMHow2EU_directory.indd 38 16/09/2015 12:11 LEGAL ADVICE. PRECISELY CRAFTED. We have hedge fund specialists in funds and tax who can advise start-ups in a cost-efficient way. We know the industry, understand investment strategies and can help start-ups think about the long-term to grow and develop your fund. We assist hedge funds at all stages of their life cycle. DAMIEN CROSSLEY DD: +44 (0)20 7849 2728 damien.crossley@macfarlanes.com DANIEL HARRIS DD: +44 (0)20 7849 2408 daniel.harris@macfarlanes.com SIMON THOMAS DD: +44 (0)20 7849 2444 simon.thomas@macfarlanes.com Macfarlanes LLP 20 Cursitor Street London EC4A 1LT T +44 (0)20 7831 9222 F +44 (0)20 7831 9607 DX 138 Chancery Lane www.macfarlanes.com HFM week -1Sept 15_CMYK.indd 1 Untitled-1 03/09/2015 10:34:17 16/09/2015 14:30 Managed Suite Managed Protection Managed Communication One cloud. Countless possibilities. Managed Security Managed Infrastructure Secure. Scalable. Simplified. Cost-Effective. The award-winning Eze Private Cloud provides hedge funds with seamless access to technology and business applications they require to effectively and efficiently run their businesses. The Eze Private Cloud is the most widely used hedge fund cloud spanning three continents and supporting thousands of users. Contact us at 0207 071 6802 (UK) or 800 752 1382 (US) visit us at www.eci.com BOSTON | CHICAGO | DALLAS | HONG KONG | LONDON | LOS ANGELES | MINNEAPOLIS NEW YORK | SAN FRANCISCO | SINGAPORE | STAMFORD Untitled-1 1 16/09/2015 14:26
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