Quantum leap for FUCHS LUBRITECH: Move into the new company
Transcription
Quantum leap for FUCHS LUBRITECH: Move into the new company
T h e FUCHS Gro up. News, Views, Post s & Pe o p le www.fuchs-oil.com 3/ 20 0 9 Quantum leap for FUCHS LUBRITECH: Move into the new company building Top project: You can read about the success of the “Peer Educa tors” project for AIDS pre vention, which is supported by FUCHS, on page 7. Top location: FUCHS LUBRICANTS remains on course for further success in the South-East Asian metro polis of Singapore. Our report begins on page 11. Top research: Starting on page 19, you can find out why cooperation with universities and techni cal colleges is an essential requirement for the innova tive capabilities of FUCHS. Partner for 2 Content 4 Panorama 4 Sustainable business management in focus 7 Committed to the fight against AIDS 11 Cover story The “lion city” is keeping up the spirits 15 Travel management Asia for beginners 16 Focus A quantum leap for FUCHS LUBRITECH 19 Did you know... Fruitful symbiosis 20 FUCHS Communication Service 20 20 23 25 Latest company news FUCHS shows its colors on the engineering days Triumphing with creativity and FUCHS lubricants Recognition for top salespeople 29 Trade and promotion activities 30 Numerous contacts made in Brno 31 Personnel With MOTORSPORT NEWS supplement Editing: Ulla Cramer, Hubertus Stärk, Tina Vogel Design: Wurth Werbeagentur, Mannheim Copy deadline: Please send your contributions for the 1/2010 edition of “FUCHS Info“ to us by 15 January 2010 at the latest. This particularly applies to reports not in German. Articles received later than this cannot be published until the next edition. Cover photo: Lots of suggestions from FUCHS LUBRITECH employees were incorporated into the architecture and features of the new building. Note of the editorship: To keep all the text within this website simple we often used the male version. It is natural to us that we do think in these cases as well of female as of male persons. Current affairs Dear Employees, The “crisis year” of 2009 is drawing to an end. Thanks to your great commitment and dedication, and the excellent inter national positioning of FUCHS PETRO LUB, we have performed well overall. The profits for the second quarter were much better than those from the weak first quarter. The measures which we took at an early stage are having an effect. However, it is too early to start celebrating. Volumes remain well below those from the first half of 2008 and the markets in which we ope rate are still volatile. FUCHS has done its homework and consistently takes advan tage of opportunities which present themselves. The growth markets in Asia-Pacific and Africa now make a considerable contribution to the Group’s profits. From this point of view, the investments in Shanghai / China and Mumbai / India were made at the right time. In Shanghai, the impressive laboratory, administration and production site was inaugurated in October 2008, and in India the first stage of production will be up and running at the start of 2010. In Mannheim, the construction work on the new technology and distribution centre is in full swing. The distribution centre will be ready in mid-2010 and the new laboratory building is set to open in 2011. FUCHS LUBRITECH has almost completed its new building in Kaiserslautern. The old site in Weilerbach will be fully cleared at the end of December. We can all be very proud of the new headquarters of the LUBRITECH Group, which operates globally. A trip to the Western Palatinate region will be well worthwhile. All of these investments are vital for our future. They will safe guard our position as a technology pioneer and service partner to our customers throughout the world. FUCHS is the lubricant partner of choice for challenging tasks which demand a great level of service and high quality standards. Safeguarding this position and looking to expand it must be the top priority for all of us. We can make use here of our extensive global net work and rely on a competent, motivated and loyal FUCHS team. The Fuchs family has increased its voting share in FUCHS PETROLUB AG to over 50 per cent, thus safeguarding the com pany’s long-term independence. My grandfather Rudolf Fuchs, who would have celebrated his 100th birthday in September, would have been proud of the employees who work for the FUCHS Group, which in its 78th year of existence has performed well despite the global econo mic crisis. However, he too would have considered it to be important to focus our attention now on 2010 and the years ahead, and prepare ourselves well to meet the new challenges presented by the international markets. Yours FUCHS PETROLUB AG Public Relations Friesenheimer Straße 17 68169 Mannheim Germany Stefan Fuchs Chairman of the Executive Board Mannheim, October 2009 3 An entrepreneur with courage and visions Rudolf Fuchs, founder of our com pany, was born 100 years ago One thing you certainly cannot accuse Rudolf Fuchs of is a lack of courage. Mannheim in 1931 was not exactly an ideal place to venture down the path of independence. After the Treaty of Ver sailles came into force, the land on the left-hand side of the River Rhine was once again French territory, and Mann heim’s industry was cut off from its most important trading areas of Alsace-Lor The backbone of the economy Rudolf Fuchs was the archetypal entrepreneur of a medium-sized company, which still forms the backbone of the German economy to the present day. Around 60 per cent of jobs and 80 per cent of all apprenticeships in Germany are provided by family-owned com panies – they generate around 40 per cent of sales revenues in the German economy. And it is mainly family-owned companies that de liver innovations: 75 per cent of all patents are filed by medium-sized companies. “Because family-owned companies prefer an approach that stretches across the generations, they are less susceptible to shortterm trends. For them they do not just focus on the next quarter, not even the next year, but the next generational change”, writes Ger many’s Frankfurter Allgemeine Zei tung. FUCHS is listed in 119th place in the list of the largest familyowned companies published by the national daily newspaper. raine and Saarland. The volume of goods being shipped through the Port of Mann heim was declining, and unemployment figures hit unprecedented levels. The political climate was also fraught. But the 21-year-old, who had completed his commercial apprenticeship at a Mann heim trading house and as a fledgling import trader was put in charge of the wholesale trade in lubricants, was not put off by such adverse circumstances. Although Fuchs, who was born in Mann heim in September 1909, did not enjoy favorable patronage or capital, he had a vision and an unswerving desire to be successful. He showed great foresight in recognizing the opportunity presented by the lubricants business given the in creasing trend towards motorization. He knew that Mannheim was a key location for long-distance traffic, and he took the risky step of becoming an entrepreneur. The newly founded company RUDOLF FUCHS was entered in the register of companies at Mannheim District Court on 30 May. His guiding principle right from the outset was to deliver quality. At his company’s first business premises at Mannheim’s abattoir, the young busi nessman worked together with his wife Irma, who always supported him in his endeavors, to fill the leading product, “Guaranteed Pennsylvania Motor Oil”, which at the time was unrivalled, into canisters. He called it “PENNA PURA”, loaded it onto his bicycle and sold it at the port to the transport companies which were based there. The new company enjoyed great fortune: Just two years after it was founded, the economy began to pick up again and Mannheim developed into the economic powerhouse of south-west Germany. The Frankfurt – Darmstadt section was the first stretch of the new motorway net Rudolf Fuchs founded 1931 the company RUDOLF FUCHS. work to open in 1935 and it was soon expanded to Heidelberg and Mannheim. There were lots of trucks on the road – and the long-haul truckers who visited the “town of squares”, as Mannheim was known, soon realized that the spe cial diesel engine oil from the company FUCHS, known as “PENNA PURA”, exten ded the useful service life of their vehic les. The company’s good reputation quickly spread. FUCHS expanded, one move followed the next and the range of products sold was also extended. In 1936, the fledgling company started its own production. Using standard industry formulations, grades of summer and winter gearbox oil were produced. Another move then followed, when in 1937, Rudolf Fuchs acquired a site ready for building on Friesenheimer Insel in the north of Mann heim, which is the nucleus of today’s FUCHS PETROLUB Group. For FUCHS, 1939 ended up being the most difficult year to date in the company’s history: the outbreak of war saw a stop on im ports for the oils from the USA. Rudolf Fuchs decided that he would set up his own production operation on a large scale – the opening of the new building on Friesenheimer Insel, in which by then over 30 people were employed, provided Panorama 4 the facilities which justified this decision. When the company moved over to pro ducing lubricants, it was also given a new name: RUDOLF FUCHS MINERALOEL WERK. Following the war, which the production facilities in Mannheim had survived more or less intact, the company concentrated on supplying products to the industry for reconstruction, especially given that the transportation system was devastated from the ravages of war. But Rudolf Fuchs was convinced that there was a great future in the engine oil business and he managed to pull off a successful coup. He sponsored the flourishing sport of motor racing. The FUCHS racing teams could be found at all the important cir cuits. The publicity which this generated, together with the innovative HD oil for diesel engines, meant that FUCHS quickly got back on its feet in the engine oil sec tor. FUCHS further achieved a break through in the freight-forwarding and omnibus trade, which really began to take off after the currency reform. After 1947, a second purchase of land was made in 1950. The site of the former Huth factory saw the construction of what is today Plant II of FUCHS EUROPE SCHMIERSTOFFE. The company became involved in foreign trade in 1951, with a modest volume of 200 tons. However, following initial orders from Switzerland and Austria, soon deliveries were being shipped to the Middle East. In 1953, a sales office was opened up in Hanover, which was subsequently expanded into a branch outlet with its own production facilities. 1956 saw FUCHS approach its 25th anniversary as a company. In its anni versary year, with 300 employees FUCHS generated sales of DM 23.7 million and a profit of DM 467,000 with a sales volume of 18,000 tons. In Mannheim, construc tion work continued at a pace, with a new grease factory, a new tank facility and a microbiological laboratory being created. Branch offices in Duisburg, Hanover, Munich and Nuremberg ensu red that products could be delivered quickly right across Germany. The “FUCHS spirit” was how Rudolf Fuchs‘ employees described the working atmosphere which inspired the growing team of wor kers time and time again. Rudolf Fuchs did not live to see his 50th birthday. He died completely unexpectedly in Sep tember 1959. “Sustainable company management” was the theme of a podium discussion in which Dr. Alexander Selent (sitting second from left) took part during the third knowledge transfer day for the Rhine-Neckar metropolitan region. Sustainable business management in focus Dr. Alexander Selent took part in a podium discussion about sustainable company management at the University of Mannheim “The importance of sustainable compa ny management will increase. More and more companies realize that their repu tation and their business model can be damaged if they fail to meet social or ecological standards.” Dr. Alexander Selent, vice chairman and finance direc tor of FUCHS PETROLUB, made his posi tion clear at the third knowledge trans fer day for the Rhine-Neckar metropoli tan region held on 18 September in the auditorium of the University of Mann heim. “Success factors for sustainable company management” was the theme of a podium discussion during which Dr. Selent along with Joachim Goldbeck, managing director of Goldbeck Solar GmbH, Hans Michael Hölz, managing director of Deutsche Bank and Florian Nehm from Axel Springer AG highlight ed the growing importance of corporate social responsibility in German industry. And he went on to say: “Customers and investors are also increasingly rewarding companies which offer climate-friendly products and services. Integrating pro fessional sustainability and responsibility management into the way that a compa ny does business enhances the value of the brand and the attractiveness of the company to employees, customers and business partners.” In his remarks, the FUCHS finance direc tor made no bones about the fact that a commitment to such an approach is also very much in companies’ own interests; after all, climate change, a shortage of energy resources and social problems in various countries are very much regar 5 ded as representing significant risks to corporate success. “New technologies and new raw materials which might pro vide a remedy here open up opportuni ties and potential for growth, but they need to make economic sense“, stressed Dr. Selent, and he pleaded for avoiding excessive regulatory standards and en suring continuity in the general frame work conditions and global harmoniza tion of them. However, Dr. Selent also made it clear that the money which a company uses to make a contribution to society first has to be earned. “The overriding aim is and remains generating sustainable profits“, he said in outlining the basic prerequi site for supporting and maintaining so cial and cultural facilities and activities to the assembled audience of professors, students and business representatives. Dr. Selent further steered the focus to an advanced and traditional understanding of the concept of “sustainability”: the long-term survival of a company. This is where FUCHS can score with all the ad vantages of a family company: “Thinking in terms of generations and continuity in the management team and the share holder structure create the calm stability within the company which is needed to be able to cultivate the mature and emerging markets around the world in a targeted and sustained way.” Good marks for investor relations work FUCHS in 7th place in MDAX in Capital magazine’s IR ranking In this year’s investor relations (IR) prize presented by the business magazine Capital, MDAX newcomer FUCHS PETRO LUB came seventh in the ranking list of stock companies which are represented in the MDAX. With 361.5 points (previ ous year: 353.9), the IR work delivered by FUCHS was rated as good – a points score which would have put FUCHS in first place in the SDAX ranking. But even compared with the rival companies which are listed on the Euro Stoxx, DAX and TecDAX, FUCHS is extremely well positioned: Only 15 companies achieved a higher points score there, which means that in the overall ranking of all indices the company achieved a respectable 16th place. The future prospects for FUCHS are also rated highly: Along with the optician Fielmann and the construction company Hochtief, FUCHS PETROLUB is one of the three “Capital favorites” in the MDAX. Votes were cast by around 400 analysts and fund managers. The rating is based on the “principles for effective financial communication” which were devised by the German Association of Financial Ana lysis and Asset Management (DVFA). The focus here is on target group orientation (information for all capital market share holders), transparency (relevant informa tion in a comprehensible form), the track record (continuity of reports and increase in the quality of forecasts) and the qua lity of the extra-financial reporting (re porting beyond the financial domain). Primarily companies earning a high IR mark did so despite the crisis – a business policy which not all companies pur sue, as DVFA director Ralf Frank ex plained: “Many companies are currently far less open than they used to be in pre vious years, they are reluctant to make any forecasts and they are rather unge nerous in engaging in individual discus sions.” The star of those groups which have adopted a professional approach to the crisis is brighter than ever, accord ing to Capital. FUCHS analyst meeting at Bitzer in Rottenburg During the tenth financial market conference in Rottenburg am Neckar to which FUCHS PETROLUB had invited its analysts, the participants had the opportunity to see for themselves at Bitzer Kühlmaschinenbau, how FUCHS refrigeration oils are actually used. Before the visit to the company, the analysts were given more details about refrigeration oils by Wolfgang Bock, international product manager for industrial oils. Bitzer has evolved over its 75-year history to become an independent family company which operates globally. Today, Bitzer SE, which is based in Sindelfingen near Stuttgart, has 32 subsidiaries and in 2008 its 2,700 employees generated sales of 5 480 million. The company is a key customer for FUCHS in the field of refrigeration oils. In our picture you can see the group of analysts – together with the participants from FUCHS – gathered at the Bitzer factory in Rottenburg in front of a tool machine on which the screw compressor rotors are machined. 6 Panorama FUCHS takes over FUCHS remains a Dylon Industries leading familyowned company At the start of August, FUCHS PETROLUB acquired the lubri cants business of Dylon Industries through its US American sub sidiary FUCHS LUBRICANTS CO. The company, which is based in Cleveland, Ohio, has been a leading global manufacturer of forging additives and specialty greases for over 40 years and in 2008 it generated sales of nine million US dollars (seven million euros). The takeover enhances the range of products FUCHS is able to offer in the specialty sector and further strengthens the company’s position in the market for lubricants for the metalworking industry. “Our customers will benefit from the merger of Fuchs and Dylon because now we can offer an even broader product portfolio of forging additives both at national and global level”, says Steve Puffpaff, President and COO of FUCHS LUBRICANTS CO. “We are pleased to have this opportunity to improve our service. The joint research and development efforts will allow us to offer a more comprehensive support to our customers.” The focus is very much on family-owned companies. Particularly during times of crisis they represent responsibility, good sense and identity – and they account for around 60 per cent of all jobs in Germany. For the third time now, the Frankfurter Allgemeine Zeitung has published the list of the largest German family-owned companies and FUCHS PETROLUB is ranked in 119th place on this list. The top three places are occupied by the Metro Group, followed by the Schwarz Group (Lidl, Kaufland) and BMW. In terms of stock market capitalization, FUCHS was ranked in 90th place with a stock market value of 3 1.8 billion (at the time the data was collected). The leading companies here were Volks wagen, E.ON and Siemens. Finance minister Stächele visits FUCHS An important visitor was welcomed by Stefan Fuchs (second from left) and Dr. Alexander Selent (right) on 4 June. Accompanied by Mannheim councilor Steffen Ratzel (left), the finance minister of the German state of Baden- Württemberg, Willi Stächele, visited FUCHS in order to learn more about the company. He followed the presentation with great interest and took part in a visit to the factory. 7 Committed to AIDS prevention: (left to right) Jakob Jost, Chiara Kral, Tobias Schreiber, Lisa Gohlke, Florian Beining and teacher Birgit Zachert. Committed to the fight against AIDS Work of the “Peer Educators” successful / FUCHS supports project An unusual picture presents itself in the eighth grade at Graf young people how they can communicate their knowledge von Oberndorff High School in Neckarhausen: Instead of the and pass it on to their fellow students by holding workshops. teacher, today six students are standing in front of their class mates asking them to pay attention. Lisa, Vanessa, Chiara, The team from Graf von Oberndorff High School has managed Tobias, Florian and Jakob pass a scrabble bag around from to achieve this goal. They have already successfully delivered which everybody is allowed to take something. The items in four workshops. They provided information to their own class clude a pillbox, a small baby doll and a toothbrush. A young mates on three occasions, and for a fourth workshop the ninth boy appears somewhat perplexed as he looks at the tooth grade from Erich Kästner High School in Ladenburg made the brush he is holding in his hand. But Lisa does not give him trip to Neckarhausen. Lisa is very happy with the result of the much time to think about what this means: “Do you think you workshops: “Everybody listened attentively and was very inte can become infected with AIDS if you use the same toothbrush rested to hear what we had to say.” as somebody who is infected with this disease?” she fires off her first question straight away. The boy to whom the question Angelika Staudt was particularly pleased with the way her is addressed feels slightly uneasy and is not really sure what “Peer Educators” developed during the project. “They became the answer is, and nor are his fellow students. Roughly half a lot more self-confident.” This view is shared by Birgit Zachert, of them think the answer is yes, and the other half think it is a teacher at Graf von Oberndorff High School who oversees unlikely. Lisa, on the other hand, knows exactly what the the project at the school. “It is particularly impressive to see how this self-confidence was also answer is. ”AIDS cannot be transmitted “It is incredible how he manages to remain reflected in the workshops which we through saliva”, is her clear answer. happy and cheerful and not to lose heart.” held.” And she emphasizes the point: The 14-year-old and her fellow stu dents are “Peer Educators” in AIDS prevention, teenage experts who pass on their knowledge to their peers. “Nowadays, best friends or the crowd that people hang around with have long since taken over from parents as the most important source of information when it comes to sex education“, says Angelika Staudt, who was the brainchild behind the project which is supported by the Mannheim-Ludwigshafen AIDS support foundation. “This is where my idea comes in.” The drama teacher and communication trainer visited Graf von Obern dorff High School, which had signed up to this project, intro duced herself and presented her idea, and from those young people who expressed an interest she selected six teenage boys and girls. The training took place over three afternoons and a weekend. When it comes to medical questions, Staudt receives support from medical specialist Dr. Bernd Buchholz from the university children’s hospital who informs the young people about the infection routes and explains how you can protect yourself. The opportunity to meet a man who is HIV positive left a particular impression on Lisa. “I thought it was incredible how he manages to remain happy and cheerful and not to lose heart.” Another important part of the training is to teach the “It seems very important from my point of view that in particular our young people from the school, some of whom come from difficult backgrounds, gain some knowledge of this subject area. I am absolutely convinced that this educational training will have a positive long-term impact on the teenagers’ direct environment, circle of friends and their own lives.” The fact that communication of know ledge by teenagers’ own peers works particularly well is also demonstrated by scientific studies conducted by the Department of Psychology II at the University of Mannheim. The “Peer Educators in AIDS Prevention” project has now been successfully implemented at six schools, including Konrad Duden School in Mannheim-Rheinau and Wilhelm Wundt School in Mannheim-Neckarau. This was possible thanks to the presentation of the sponsorship award by FUCHS PETROLUB in October 2008, an occasion which Angelika Staudt looks back on with fond memories. “I found it very touching that repre sentatives from the projects which received support, were invi ted and their commitment and dedication was acknowledged in a celebratory setting. Never before have I experienced any thing like this.” 8 Panorama Kick-off in Mannheim New youth support centre opened at SV Waldhof Mannheim football club – FUCHS is a dedicated sponsor The focus at the new youth support centre at SV Waldhof is not just on developing sporting skills; the trainers also supervise the boys and girls as they progress through school and embark on their future career. “A gift for the whole of Mannheim” – this is how Mayor Dr. Peter Kurz described the new youth support centre at SV Waldhof football club, which was offi cially opened on 11 June. Spread over an area of more than 780 square meters, three new artificial turf pitches and a multifunctional building with training, The young sportspeople can relax in the leisure room. leisure and fitness rooms point the way to a bright future. 15 youth teams com prising around 230 young footballers en joy optimum training facilities here. With a donation of over three million euros, it was funded by the Dietmar Hopp Foun dation with which FUCHS also enjoys a working relationship. FUCHS PETROLUB currently supports two youth teams at the traditional Mannheim club with a sponsorship arrangement. FUCHS focuses here, together with the “Anpfiff ins Le ben” (Kick-Off in Life) association, on a holistic approach to providing support. “Only one per cent of talented young footballers secure a professional con tract”, says Anton Nagl, director of the association. “If the dream of being a pro fessional footballer is not realized, the young people need to fall into a safety net which is put in place well beforehand – in the form of excellent schooling and vocational education combined with so cial skills.” The maxim is therefore to en sure that the young people are well coached to equip them for the rest of their lives. The intention is that courses, homework supervision and learning camps at the support centre which is housed within the highly traditional Seppl Herberger sports complex on Alsenweg in the Mannheim district of Waldhof, will ensure that the young sportspeople at SV Waldhof can also achieve success away from the football ground. 9 Over 60 FUCHS employees participated in the BASF Company Cup this time. BASF Company Cup: Strong FUCHS team at the start Over 60 employees present at the Hockenheimring Perfect weather with temperatures of over 20 °C provided ideal conditions: And the seventh BASF Company Cup again saw around 15,000 competitors from over 750 companies come together at the Hockenheimring to complete the 4.8 km Grand Prix circuit as runners, inline skaters or walkers. The FUCHS team was represented in the company contest with an impres sive line-up. Over 60 employees from FUCHS PETROLUB, FUCHS EUROPE SCHMIERSTOFFE and FUCHS LUBRITECH were present when the starting gun was fired on the evening of 24 June – expertly looked after by “Captain” Christine Beck, who provi ded the athletes with drinks, pretzels and bananas. This year FUCHS was again a sponsor of this major sporting event, and it presented itself along with other companies at the exhibitor area in front of the pit lane. At the exhibition stand, FUCHS trainees Rouven Acquaviva, Josef Apfel, Katja Gold, Sandra Keller, Nicolas Pfeifer, Andreas Szewczyk and Ninja Trauner demonstrated a great talent for sales and distri buted the Anticorit Synth spray to attendees in return for a donation in support of the association “Kinder am Rande der Stadt” (Children on the Fringe of the City). The FUCHS logo was also present on the boards along the cir cuit, on flyers and posters as well as on the finisher’s shirt which each of the more than 15,000 participants received at the end of the event. This year, too the fastest FUCHS employees were honored at an internal ceremony at which additional prizes were to be won. These are the winners: • In the “Running“ category, among the women the winner was Melanie Doll, FUCHS EUROPE SCHMIERSTOFFE, and among the men, just like last year, the winner was Uwe Niederelz, FUCHS LUBRITECH. • In the “Inline Skating” category, first place was shared, with exactly the same time, by Cassandra Hofmann and Sabrina Zubiller, both FUCHS LUBRITECH. The leading man was Dr. Meinhard Grodde, FUCHS PETROLUB. • In the “Walking / Nordic Walking” category, Gisela Balk hausen, FUCHS EUROPE SCHMIERSTOFFE, came top in the internal ranking. 10 Panorama Seminar program Focus on safety Technical seminars and sales training Further measures aimed at reducing accidents at work Offered by the FUCHS ACADEMY All FUCHS specialist fields are covered Everything that FUCHS PETROLUB offers in terms of further training and educa tion for its employees is brought together at the FUCHS ACADEMY. The range of subjects offered extends from the correct use and application of lubricants right through to marketing and sales. The maximum number of participants per seminar is ten people. Only written applications made through the Group’s human resources department will be considered. The seminar costs will be paid by FUCHS PETROLUB. Travel costs and expenses must be paid by the parti cular company that sends an employee. All seminars can also be offered in Eng lish if necessary and if there are a suffi cient number of participants. In the overview you will see the FUCHS ACADEMY seminars are scheduled to take place from October to December. In addition, you can put your name down for further seminars. These reservations will dictate which seminars will be offe red in the next six months. If you wish to register for a seminar, require additional information or have any further ques tions, you can contact Christine Beck, phone: 0621 3802-167, email: christine. beck@fuchs-oil.de, and Bianca Blatz, phone: 0621 3802-163, email: bianca. blatz@fuchs-oil.de in the Group’s human resources department. Seminar dates The dates of the following seminars are already fixed. You can register for them now. “S.E.T. Sales Excellence Training®” Level 2 / Advanced course Eugen Erni 13. + 14. October 2009 “Cooling lubricants and lubricants for metalworking” Dr. D. Hörner, Dr. W. Dresel, Dr. J. Schulz 21. + 22. October 2009 “Lubricants – basics” Dr. W. Dresel, Dr. C. Seyfert 4. + 5. November 2009 “Cooling lubricants and lubricants for metalworking” Dr. D. Hörner, Dr. W. Dresel, Dr. J. Schulz (already fully booked) 17. + 18. November “Lubricants as design elements” R. Luther, Dr. C. Seyfert, T. Kraft 2. + 3. December 2009 The issue of safety is right at the top of the FUCHS list of priorities. This is why the Group’s Executive Committee has taken further measures to minimize the num ber of accidents at work. The in tention is that the occupational health and safety (OHS) officer should play an important role in this context. This measure aims at smaller distribution companies in which an OHS officer was not previously appointed and res ponsibility rested directly with the managing director. The OHS officer shall define, implement and monitor measures which en sure compliance with the Occu pational Health and Safety Guidelines which were stipulated in 2007. They will form the basis for further advanced measures designed to enhance the efforts made by FUCHS in this area. As well as being responsible for general occupational health and safety matters, one important area of responsibility for the OHS officer is educating and training employees on issues of safety. The health and safety plans of the local companies are subject to monitoring by the regional management team and they are also evaluated as part of the in ternal audit processes. In order to improve people’s appreciation of the importance of health and safety within the company, the FUCHS Group human resources department will set up a system for reporting accidents at work on the intranet. Cover story 11 The FUCHS LUBRICANTS team in Singapore: (from left to right) Cathy Brice, Regional Product Manager, Michelle Lee, Rose Li, production planning, Nikki Har, accounting, Lucy Toh, logistics, Ng Lay See, Personal Assistant, Gibson Ee, Sales Manager Automotive and Managing Director Trevor Gawne. The “lion city” is keeping up the spirits Singapore is a city of superlatives. In the booming Asian metropolis, FUCHS LUBRICANTS as the central point of South East Asia continues the road to success It is only a legend but every native of Singapore likes to tell it. Around 600 years ago, as the legend goes, a prince fled from the Indonesian Sumatra to their island where, deep in the jungle, he encountered a lion. An experience that impressed the young lord so deeply that he named the island “Singapore”, which translates to “lion city.” It is rather unlikely that lions ever lived in the Asian jungle but the name suits the young city state quite well. In its 44 years of exis tence, Singapore has always strived to be no. 1, and has found success in doing so! Singapore is the wealthiest country in South East Asia and the hub of interna tional economy, benefiting from the ideal business environment of this “role model island”. An environment that is reflected in the World Bank Ranking that rates Singapore in first place as the most business-friendly country-leaving 181 other competing countries behind. It is this environment that Trevor Gawne, Managing Director of FUCHS LUBRI CANTS appreciates. “Singapore is a Wes tern country with Asian flair”, says the Australian listing the fortes of the island state: a stable political situation, a pro fessional government providing excel lent infrastructure and public safety and tackling corruption with a firm hand. Where bribery is concerned, the city ranks among the five “cleanest“ coun tries worldwide. “In addition, Singapore has a well-functioning legal system, which protects business agreements, trademarks and the proprietary knowhow of companies.” Singapore – Facts and Figures: •Area: 710 km2 •Population: 4.8 million •GNP: 257.4 billion Singapore dollars (5 129 billion) •GNP per capita: 53,192 Singapore dollars (5 26,600) •Inflation: 0.5 per cent (forecast 2009) •Unemployment rate: 2.3 per cent •Business languages: English, Chinese, Malayan •Most important import countries: Malaysia, U.S.A., PR of China •Most important export countries: Malaysia, Indonesia, Hong Kong 12 Cover story Trevor Gawne is the Managing Director at FUCHS LUBRICANTS in Singapore. Nikki Har is in charge of accounting. only 5 million inhabitants, is an essential reason for the success of FUCHS LUBRICANTS. “For us not only the busi ness done in Singapore is important but, above all, the business controlled from Singapore“, as he puts it in a nuts hell. “Even if a company only has one administrative office or a technical support center, it is here, where decisions are made for the subsidiaries in the neighboring ASEAN coun tries like Malaysia, Indonesia, the Philippines, Thailand or Vietnam and quite often, Singapore also serves as the logis tic hub.” Gibson Ee has many years’ experience as a Sales Manager in the Automotive sector. All these provisions and the favorable strategic geographic location enticed many international companies to base their regional headquarters in Singapore. Laborers from western countries feel comfortable in the city state, and they are welcome. “It is not a problem to get a visa”, says Gawne. With a birth rate even below Germany, Singapore needs qualified immigrants. “Another essential benefit for foreign companies is that English is the official language, which facilitates communication significantly”. Hub for doing business with ASEAN states For Managing Director Gawne, this concentration of eco nomic power in a rather small country with a population of FUCHS can benefit from Singapore’s positioning, for example in the Automotive sector. “To neighboring coun tries our lubricants are delivered in a package with the spare parts.” This is one reason why this segment will grow this year despite the economic crisis. Apart from European manufacturers, FUCHS has gained a foothold in Japanese companies in Singapore, and not only in the automotive segment but also with manufacturers of electronic pro ducts. It was not easy, because Japan focuses strongly on their own Japanese suppliers. “Here”, says Gawne, “the cri sis definitely served as a door opener. Last year, when eve rything was running smoothly and production was at full capacity, nobody had time to see to the application of new lubricants and initiate the tests necessary. You would not even get an appointment.” Today, it is a completely differ ent story. The companies are interested in discussing poten tial costs savings through new products and are open to alternative options and local supply. The core business for FUCHS Singapore is metal working, a segment which, according to Gawne, will show stable figu res throughout this year, mostly due to the strategically important markets of offshore engineering and aviation. “The government of Singapore is very pro business and proactive in attracti ng numerous aviation and aerospace companies”, says Gawne, “and it also bears enormous busi ness potential for us.” These customers are an excellent 13 FUCHS in Singapore has 13 employees. reference and offer a high reputation. “Only top-class sup pliers are listed in these industries.“ Benefits that really count in a tough environment where it is not always easy to stand your ground against the competition of low-price products. Good prospects for the years to come Gawne is optimistic, even though Singapore, which is so closely linked to the finance and trade markets of the world, is avidly fighting the crisis. Hope is growing that the end of the recession also in South East Asia is near. After a significant recovery in the second quarter, the government revised their 2009 forecast and projects that the economy will only shrink by four to six per cent, and will subsequent ly grow by three to four per cent next year. According to Gawne, FUCHS has ambitious plans up the sleeve. Singapore shall be a strategic logistic and technical hub for the South East Asian business of the region. From here deliveries will be funneled to all adjacent ASEAN countries and technical support will also be available cen trally from Singapore. Laboratory assistant Vincent Ang is responsible for quality checks. Asia will leave the crisis quickly behind The Member of the Group´s Executive Committee Frans de Manielle, who has been with the company for 23 years, firmly believes that Asia will leave the crisis faster behind than the rest of the world. “Where growth is concerned, the future of the FUCHS Group lies in Asia”, says the South African. For six years he has been Executive Vice President South East Asia & Australasia with headquarters in the joint office with FUCHS LUBRICANTS at Tuas Techpark in Singapore. Apart from FUCHS LUBRICANTS, the subsidiari es in Australia (including New Zealand), Indonesia, Malaysia, the Philippines and Thailand are centrally mana ged from Singapore. Vietnam has just recently been estab Employee Zainal is responsible for the warehouse. 14 Cover story lished as a new market. “All of our subsidiaries are grow ing faster than expected”, he reports. Despite a decrease in volume due to the difficult economic situation, we have managed to achieve stable sales figures. “Particularly industrial lubricants are under pressure whereas automo tive and mining and the private label business have not encountered a downturn.” The nearby Food Court with its vast range of Chinese specialties is a location where people to go for lunch: (from right to left) Cathy Brice, Ng Lay See and Trevor Gawne. FUCHS Singapore counts a staff of 13 employees, most of which are Chinese, who occasionally draw from rather unu sual sources for their economic forecasts. The Chinese calendar features the year of the buffalo, a rather lethar gic animal, suggesting that where economic dynamics are concerned, great leaps are not to be expected. Next year, though, will be the year of the tiger: his energy and strength, the Chinese are absolutely convinced about it, will boost the economy. From secretary to key account manager secretary with mostly administrative tasks, she is now involved in sales activities and responsible for two automotive key accounts of FUCHS LUBRICANTS in Singapore. “I love my job”, says the young woman. “I enjoy communicating with people and I can be very patient.” A character trait that pays off when acquiring new customers for FUCHS products. “You simply can not expect success in immediate return.” With many customers the mother of two young girls has been in contact for many years. “We know each other well and can talk just about every thing, even if business is not going as expected.” Language skills naturally help, apart from English she is perfect in Chinese. Like most Chinese in Singapore, her ancestors immigrated from the Hokkien Province to the city state. Breaking into the sales business was not always a piece of cake, Lay See remembers. “At first, I was not really familiar with technical matters.” She took the challenge. “With a staff of 13 employees, we are a small team, which is closely networked. Therefore, it was never a problem to approach colleagues, who could help me.” Today, she has overcome all these hurdles and can discuss even technical problems on a par with her cus tomers. “This is very important for me.“ And she is a little proud of her accomplishments. “I would always go for poten tial promotion opportunities in a company, even if it means having to familiarize yourself with new job tasks“, she affirms. Ng Lay See began her career at FUCHS as a secretary, today she is respon sible for several important customers. She is very communicative, smart, full of energy and a real sales talent: since 1998, Ng Lay See has been working for the FUCHS Group, and her career is a success story. Originally hired as a Her first assignment with the FUCHS Group was with Klaus Heinlein, Managing Director of FUCHS LUBRITECH GMBH, who personally hired her. At the time, FUCHS LUBRITECH had its office in the German Centre of the International Business Park. She had worked there several years, before the various FUCHS activities in the Asian metropolis were merged at the offices in Tuas Tech Park, 33 kilometers from the city’s downtown area. Did this move present a problem to her? “Singapore is not really a mega-city and has an excellent infrastructure”, she explains. “Actually, you can reach any location in the city within 30 minutes.” Travel management 15 Asia for beginners FUCHS is a globally operating group with customers all around the world. Expert know-how alone is not sufficient if you want to be successful in the business. Just as important are having an interest in, and an understanding of foreign cultures. Today, we are going on a journey to Singapore, the metropolis on the southern-most tip of Malaysia: business and financial center, cultural melting pot and hub for business with ASEAN countries – another region where FUCHS is showing colors. find time for a good meal. There is nothing more important than good food and there is hardly any other country that has such a diverse cuisine. It ranges from the most different dishes from various Chinese provinces, supplemented by culinary delights from Malaysia and India, the home of the most significant ethnic minority in Singapore. Most popular is the cuisine from the Hokkien Province, from where the majority of the Chinese population in Singapore originated. It is also the cradle of Singapore’s national dish: Hokkien Fried Mee, fried noodles with vegetables, pork or shrimp, garlic and bean sprouts. For the people of Singapore, it is the quality of the food that is most important and not so much the ambiance. This is a point to be considered when inviting business partners. Eating at the restaurant is never expensive. At the busy food courts with numerous food stands all lined up on the base ment level of the chic shopping malls on Orchard Street you can eat a tasty meal for one to two Euros. It is even afford able to have cocktail at the famous Raffles Hotel where Queen Elizabeth II and Michael Jackson have spent the night. Very popular for business dinners is Holland Village or East Coast Park, where you can enjoy all kinds of seafood directly at the waterfront. Trevor Gawne, Managing Director of FUCHS LUBRICANTS is a competent contact when finding out about the etiquette for business-related encounters in Singapore. “Rule no. 1 in a business meeting in Singapore: business cards are to be treated with respect”, he advises. “They should not be ran domly distributed, but handed over to the business partner Public transportation is also inexpensive. Singapore has one holding them with both hands. It is considered impolite to of the most modern and efficient subway systems world wide and plenty of taxis. The drive just tuck them away. You express „Nin che guo le ma?“ – from Changi Airport, awarded best your respect by laying them on the airport of the world several times, to meeting table. The business card is “Have you eaten already?” the downtown area takes about 20 like the face of your business part ner”, says Gawne, which you must not lose at any rate. It is minutes and costs around 10 Euros. For the 30 minutes from an iron rule of confucian ideals, which still characterizes the the city to Tuas Tech Park, where FUCHS is based, you pay about 13 Euros. By the way, English may be the official lan business life in Singapore. guage, but not everyone speaks it well, not even cab drivers. For European and American business people is actually easy “Singlish” is the regional variant, that owes to Chinese, to make inroads in Singapore, according to Gawne. Business Malayan and Indian heritage. Rental cars are rather expen negotiations follow western patterns: the business language sive and not worthwhile. In certain parts of downtown you is usually English, in this hectic metropolis, punctuality is have to pay additional tolls. Another problem: the former highly appreciated, meetings are scheduled in short inter British colony drives on the left and the police are quick to vals – therefore, one should not hesitate to get to the point. give you a ticket. Tips are frowned upon, neither to the cab But despite the Anglo-Saxon casualness: conservative busi driver nor in the restaurant. The reason for that are the very ness attire is essential, utmost politeness a must and certain stringent anti-corruption laws. Therefore, you should be influences of traditional Chinese business ethics must be very careful with gifts you may want to offer your business observed. No new business premises are inaugurated with partner. out prior consultation of a Feng-Shui master, supposed to create an environment of wealth and harmony. Many offices It is never a problem to find suitable topics for small talk feature small altars with little sacrificial offering to appease during business meetings. German premium cars, which are quite frequent on Singapore streets, despite their horren gods and ancestors. dous prices are just as avidly discussed as sport events. Every “Nin che guo le ma?” Have you eaten already? This is the one is well informed about European football teams and Chinese opener to address people, comparable to our “how knows Oliver Kahn and Michael Ballack. Most people in are you?” and not an invitation to eat at a restaurant. It is a Singapore regret that Michael Schumacher’s comeback did greeting that reflects the importance of good food in not turn out. They would have loved to cheer him in Chinese day-to-day life. Despite the hectic lifestyle – the September at the Grand Prix of Singapore, the only Formula Chinese, and people in Singapore in particular, will always 1 night race leading through the city centre of Singapore. 16 Focus Lots of suggestions from FUCHS LUBRITECH employees were incorporated into the architecture and features of the new building. A quantum leap for FUCHS LUBRITECH At the end of June the company moved into the new company building in Kaiserslautern It is the biggest single investment in the history of the FUCHS PETROLUB Group: Over 20 million euros were invested in the new company building of the specialty subsidiary FUCHS LUBRITECH. Just eleven months after construction work began on 6 August 2008, at the end of June the company moved into the new building in the Industriegebiet Nord in Kaiserslautern – 4.6 kilometers away from the previous site in Weilerbach. “The investment made by our parent company FUCHS PETROLUB in this new site represents a real commitment to FUCHS LUBRITECH and to the future of the specialty business within the compa ny”, emphasizes Markus Heck, member of the FUCHS LUBRITECH management team. “I was very pleased to see that, despite the current economic crisis, this project was pursued without any cut backs being made.” The employees have now moved into the new company build ing, it is flooded with light and spacious, innovative and functional – and it is al ready geared up for expansion today. “Our company has been growing for a number of years. This was why we had to move from our site in Weilerbach. This is also why we opted for a new site at which we can continue to ‘expand’.” FUCHS LUBRITECH acquired 56,000 square meters of space in two stages, and an option to acquire a third plot with an additional 25,000 square meters of space has been secured. sion. “Over the years, residential deve lopment had crept closer and closer to our plant.” Logistics and warehousing became more and more unmanageable at a site on which there were also a large number of small buildings spread around. “It was virtually impossible to welcome customers in a suitable setting or to hold events on site”, says Heck. “The situation in Weilerbach was simply no longer workable”, recalls head of production Matthias Pemsel. The site, which had been occupied by FUCHS LUBRITECH since the middle of the 1960s, did not offer any more scope for expan In the search for a suitable alternative, the Industriegebiet Nord in Kaiserslau tern proved to be the premier choice. “The city really did welcome us with open arms”, says Markus Heck. Some parts of production and about 60 em 17 ployees made the move back in 2002. “We first moved the areas which require special handling such as the facilities for filling aerosol cans or divisions with par ticularly strong growth rates such as the production of CEPLATTYN®”, reports Pemsel. In addition, a first high-bay warehouse was constructed. Even back then there were initial plans to expand the size of the plant. The full project was presented to the Executive Board and the Supervisory Board of FUCHS PETRO LUB at the end of 2007. Joint planning with the employees “It was very important for us to plan and design the new building jointly with our employees”, stresses Heck. “We set up a ten-person project group with represen tatives from all divisions of the company and this group communicated our wishes FUCHS LUBRITECH manufactures specialty lubricants and release agents. Markus Heck, member of the FUCHS LUBRITECH management team (right), and head of production Matthias Pemsel are delighted with the modern new company building in the Industriegebiet Nord in Kaiserslautern. to the architects.” Better communication facilities, short channels, a low level of noise and prestigious rooms for seminars and meetings with customers were just some of the points laid down in the “requirement specification” for the ar chitects of the general contractor Vollack from Karlsruhe. “And time and time again we worked on the basis of this ‘golden thread’.” Today the FUCHS LUBRITECH team works in open offices without doors. Sound absorbers ensure a quiet working environment. An airconditioning system was not installed though; instead, so-called concrete core activation, a kind of huge floor and ceil ing heating system, regulates the tempe rature by supplying cold or hot water – this represents an ecological and econo mic solution. And in addition to numer ous meeting rooms, the “Shanghai” seminar room is now also available, where field staff meetings and training courses for employees can take place. It also offers enough room for fairly largescale customer events such as the popu lar ZKG seminar for representatives from the cement industry, an important con sumer of FUCHS LUBRITECH products. In production, the decision was taken to set up modules which are each 1,000 square meters in size and are divided up according to the different production processes. “At the moment we have seven such modules”, says production manager Pemsel. Then there is also the workshop and a high-bay warehouse of which Markus Heck and Matthias Pemsel are particularly proud. “It is a real pilot project which will serve as a true role model.” At FUCHS LUBRITECH the original plan was to set up a largely automated warehouse system, however, this is an investment which only really makes sense over very large areas. Leg islation on storing chemical products together has recently been revised. “For safety reasons, the authorities stipulated that we had to built several stores which are separate from one another.” How ever, this meant that the original auto mation plans were no longer viable. But Heck and Pemsel did not give up and set about finding an alternative solution – and found one. “We decided to opt for a warehouse with a reduced level of oxy gen in which we are able to reduce the oxygen level from 21 to 13.5 per cent by feeding in nitrogen.” This created a fireprevention facility instead of the ex pected need to fight fires by installing sprinklers. A few final objections by the relevant authorities were overcome by installing a CO2 fire-extinguishing sys tem. And the new building also passed the necessary leakproof testing for the walls without any problems. “The air in our warehouse is the same quality as you would find at an altitude of 4,500 meters on the Matterhorn”, states Markus Heck. 18 Focus FUCHS LUBRITECH GmbH in figures Location: Kaiserslautern Year of foundation: 1996 (through a merger of REINER Chemische Fabrik GmbH, Gleitmolybdan Schmierstoffe GmbH, Eching, and Graphitprodukte GmbH, Dohna) Employees: 240, 185 of them in Kaiserslautern Sales: 3 74 million (2008) Products: Specialty lubricants and release agents The site covering a total area of 56,000 square meters still offers plenty of room for further expansion. “When employees enter the warehouse, oxygen apparatus is available for safety. But this is a fairly rare occurrence.” The warehouse can accommodate 10,000 euro-pallets, there are three automatic rack storage and retrieval machines, and an automatic order picking area. Still plenty of room for expansion All along the route connecting the ad ministrative building and production there are extensive green areas which provide plenty of room for expansion. “An additional high-bay warehouse and five further modules for production could be accommodated here without any problems whatsoever”, reckons Pem sel. But there are no current plans for such facilities to be built. This means that the 180 employees can enjoy their small parkland grounds. They have installed benches by an idyllic fish pond – the ideal place to enjoy a spot of lunch. One alter native is the roof terrace next to the staff room for workers in production. Here you can also enjoy a great view of lush vegetation and of FUCHS LUBRITECH’s neighboring companies in the industrial park with which the company maintains excellent contacts. “For example, our preferred haulage company is based very close by”, says Pemsel, “and so is one of our packaging suppliers.” One local com pany supplies the work clothing, and another supplies the labels. And even The laboratory is now also housed in spacious new premises. the coffee machine comes from the In dustriegebiet Nord. There is close coope ration which is in fact even the subject of a research project entitled “Zero Emis sion”. The scientists are investigating how examples can be set on how to pre serve the environment by having close relationships between suppliers in such areas – for instance by reducing CO 2 emissions. Incidentally, the closest neigh bor to FUCHS LUBRITECH is the sewing machine manufacturer Pfaff – the pre sent-day industrial park was originally envisaged as a new location for this highly traditional company. “We do of course also supply our pro ducts to the local companies in our vici nity”, says Heck. The use of the company’s own lubricants was of course also com pulsory during the project to construct the company’s new building. “We stipu lated this contractually”, he makes clear. “Our products were used in every crane and every digger which was deployed here – and we also made sure this was the case with the prefabricated concrete units which were not made on site.” The only question remaining is what is going to happen to the old site in Wei lerbach. “The buildings will be complete ly torn down next year”, reports Heck. Part of the site will benefit the local com munity as an expansion and enhance ment of the village square and fair ground site. And apartments are going to be built on another part of the site. Did you know... 19 Fruitful symbiosis Notable FUCHS donation for the construction of a new experimental facility at the Institute for Machine Elements and Machine Design at RWTH Aachen University There is a great tradition at FUCHS of collaborating closely with colleges and universities. After all, the collaboration in research of scientists and the company is a fundamental requirement and basis for the innovative strength of FUCHS. The ground-breaking ceremony for the construction of a new experimental facility at the Institute for Machine Elements and Machine Design (IME) at RWTH (Rheinisch-Westfälische Technische Hochschule) Aachen on 23 June was almost symbo lic in nature. In addition to University Vice Chancellor Prof. Dr.Ing. Ernst Schmachtenberg and the Director of the Institute Prof. Dr.-Ing. Georg Jacobs, Dr. Lutz Lindemann, Member of the Executive Board of FUCHS PETROLUB, also added his weight to the proceedings. FUCHS has also done its bit to shore up the financial foundations of the seven-million-euro project with a notable donation. The construction work is progressing at a rapid pace – it is hoped that the first experiments will be gin by the end of this year. A heavy drive train centre (HDTC) for studying heavy drive trains will be constructed in the experimental facility. The test stand installed there will be able to examine new types of transmissions and drive train concepts in commercial vehicles as well as agricultural machinery and construction equipment to determine energy efficiency. With a power output of one megawatt, the test stand is in fact capable of examining the efficiency of small-scale wind turbines. The test stand, which is mounted on a 750 ton swinging base, also features a modular structure so that single-axis, double-axis and inline test set-ups can be implemented very flexibly and thus both heavy trucks and construction equipment or wind-power transmissions can be tested. The new facility also presents possibilities that also benefit WINLUB II, a collaborative project which is promoted by the German Agency for Renewable Resources (Fachagentur Nach wachsende Rohstoffe) in which the IME, FUCHS, a gearbox manufacturer and rolling bearing producer work together. “The focus of WINLUB II is on the demanding requirements placed on offshore wind turbines”, says Prof. Jacobs. “The main aspects which are examined are how components behave at low temperatures and in a sea water environment.” FUCHS wants to get a foothold in this sector in the future and at the start of the year it brought together all of the expertise within the Group in the “Windpower Division”. The research results from Aachen are of course all the more significant: “The future of wind turbines clearly lies in the offshore sector”, says FUCHS executive board member Dr. Lutz Lindemann. “We are com mitted to this sector and we need lubricants which are up to the task despite the difficult environment.” For him, the im provement in the level of efficiency through the use of FUCHS products is one of the key development aspects that will make a substantial contribution to the success of the company in the future. Against this background, he views the cooperation At the ground-breaking ceremony for the new experimental facility: (left to right) Prof. Dr.-Ing. Ernst Schmachtenberg, Vice Chancellor of RWTH Aachen, Prof. Dr.-Ing. Georg Jacobs, Director of the Institute for Machine Elements and Machine Design, Harald K. Lange, Aachen branch director of Bau- und Liegenschafts betrieb NRW, qualified engineer Gabriele Golubowitsch, lecturer in construction and engineering operations and maintenance at RWTH Aachen and Dr. Lutz Lindemann, Member of the Executive Board of FUCHS PETROLUB. 20 Did you know... with colleges and universities such as RWTH Aachen as absolutely essential. “The basic scientific research and the application-oriented research in industry are mutually beneficial here.” The work ing relationship with RWTH Aachen plays a particularly important role at FUCHS. “I know of no other college or university in Germany where in a rela tively confined area you have access to the expertise of so many different sub jects, starting with physics and chemistry right through to mechanical engineer ing”, says Dr. Lindemann. The list of joint research projects is long. Many of the results ended up in patents. The cooperation between the university and FUCHS takes place on three levels, as Prof. Jacobs explains. Basic research takes place in the form of projects undertaken by the drive technology research associa tion. “Lots of companies work together here, and the results are generally acces sible.” On a second level there are pub licly funded collaborative projects such as WINLUB II or a planned research pro ject together with a company which is active in the field of control engineering for optimizing plain bearings. In addi tion, FUCHS regularly awards smaller direct assignments on clearly defined topics – a third level of cooperation. Dr. Lindemann very much appreciates the benefits of this collaboration: “The ex tremely successful collaborative research, where universities and industry combine their expertise, is the basis for the inno vative strength of the German economy – and it really should be extended.” Incidentally, the close contacts between Aachen and Mannheim, as a result of which two years ago Dr. Manfred Fuchs was presented with the title of honorary citizen by RWTH Aachen, do not only involve research but also extend to teaching. For instance, this has already enabled the former engineering direc tors, Prof. Dr. Theo Mang and Dr. Georg Lingg, in their role as visiting lecturers at RWTH Aachen, to secure a number of talented junior employees for FUCHS, as Prof. Jacobs recalls. “The lectures of the main course, which tend to attract only a small number of students but in return for this attract students who are very in terested and talented, provide a perfect opportunity to engage students in con versation and establish contacts.” Communication Service Revised photo gallery on the homepage This year, the photo gallery on the homepage of FUCHS PETROLUB AG was revised and redesigned. The photos can be downloaded at any time for presentations, bro chures, etc. The photo gal lery also includes various logos, pictograms and up-todate photos of the Group’s Executive Committ ee. In light of this expanded photo gallery, the FUCHS TOOLS CD will no longer be produced in future. The link to the photo gallery: http://www.fuchs-oil.de/ photogallery0.html Special promotion for attractive Christmas presents At the start of November this year, you will be offered, as part of a special promo tion, a number of attractive Christmas presents for your long-standi ng customers, commercial partners and suppliers at favorable prices. These Christmas presents can be ordered at the given point in time via the intra net (www.fpint.com) or by email. Latest company news FUCHS shows its colors on the engineering days Isn’t engineering just a dry subject and aren’t the natural sciences all just dull theory? The State Museum of Engineering and Labor in Mann heim (in future to be called the Technoseum) did everything it could on the engineering days held on 26 and 27 June to put such prejudices to bed. “Hands-on engineering” was on offer and schoolchildren of all ages were delighted to take up this invitation. They were allowed to program Lego robots, build bridges or design fischertechnik machines. Companies which are geared towards engineering and the natural sciences presented themselves with information stands designed to arouse the visitors’ interest in engineering, and to in troduce them to career prospects in these disciplines. FUCHS was also there in its capacity as a long-stand ing sponsor of the State Museum. Bianca Blatz, human resources of ficer at FUCHS PETROLUB, and Nina Schiml, from the human resources department at FUCHS EUROPE SCHMIERSTOFFE, outlined the training and study courses which are offered by FUCHS. The engi neering days held for the first time by the State Museum of Engineer ing and Labor proved to be a com plete success and they are set to be repeated next year. Supporting the new trainees as they made their first steps in their working life: Christian Klein, Vice President Human Resources (second row, left), Bianca Blatz, Manager Human Resources at FUCHS PETROLUB (second row, second from left), Nina Schiml, Human Resources department at FUCHS EUROPE SCHMIERSTOFFE (third row, left), Simone Grunert, Manager Human Resources at FUCHS EUROPE SCHMIERSTOFFE (second row, third from left), Dr. Ralph Rheinboldt, Member of the Executive Board and CEO at FUCHS EUROPE SCHMIERSTOFFE (first row, second from left) and Bruno Knöpfel, technical trainer (back row, centre). 21 Successful start to working life 16 new trainees at FUCHS The 16 new trainees at FUCHS enjoyed a successful start to their working lives. 15 young people began their vocational training or integrated degree program at FUCHS EUROPE SCHMIERSTOFFE on 1 September and 1 October respectively; one of the integrated degree students commenced her integrated degree pro gram at FUCHS PETROLUB. As is the case every year, the trainers and managing directors welcomed the new trainees during the introductory week from 1 to 4 September. The new starters not only got to know one another but also met their colleagues from the years above. The group of new trainees is made up of two office administrators, two indus trial business management assistants, two students studying for a bachelor’s degree in project engineering and three students studying for a bachelor’s de gree in industry. In the chemical-engi neering sector, three chemical workers and three chemical laboratory assistants started their vocational training at FUCHS in Mannheim. For the first time this year, a trainee was taken on for the job of chemical worker at the Fettfabrik in Kiel who also attended the introduc tory week in Mannheim and will spend the first two months of his training at the Mannheim site. He will also be em ployed on a regular basis in Mannheim over the course of the next few years. The introductory week provided a fun way for the trainees to get to know one another. During the introductory week, the com pany was presented in a comprehensive way with group tasks and a guided tour of the business premises. The young trainees’ representative organization (JAV) and the works council also intro duced themselves to the young people. The week concluded with a questionand-answer session with the managing directors of FUCHS EUROPE SCHMIER STOFFE Kay-Peter Wagner and Stefan Knapp, who answered all of the ques tions the trainees asked. A three-day IT course for the young employees then followed at the end of September. The annual excursion for trainees on 3 September also formed part of the int roductory week. On this occasion, all of the apprentices from FUCHS were able to test themselves to their limits on the indoor climbing wall in Bensheim. One particular item on the agenda was the team building training. Their ability to work in a team was tested by tasks plac ing high demands on coordination and cooperation within the group. The high light of the day was the seven-meterhigh climbing tree from which you had to jump off backwards once you had succ essfully climbed it. The trainees were also keen on trying out a high rope course, indoor and outdoor climb ing walls and the slackline (a tightened rubber band for balancing). The day concluded with the joint barbecue which was expertly managed by our chef Gero Gärtner. And so a successful day came to an end. 22 Latest company news “Lending a helping hand” with the bottling of an engine oil or gearbox oil: This was an opportunity that FUCHS employees from administration enjoyed on 29 August. Ever tried bottling oil yourself? Eleven FUCHS employees from the administration division helped out in production “Ever tried bottling oil yourself?” Eleven employees from various administrative departments and the laboratories can now proudly answer “Yes” to this ques tion. They accepted the invitation exten ded by Kay-Peter Wagner, Managing Director of FUCHS EUROPE SCHMIER STOFFE, and at 7am on Saturday, 29 Au gust they turned up at the small contai ner bottling facility – among them Group’s Executive Committee Member Reiner Schmidt. Wagner quickly made clear in his introduction what was ex pected: This was not an occasion just to stand by and watch, but everybody instead needed to get stuck in and work hard. And so under the stewardship and supervision of experienced production workers the employees quickly got on with the task in hand. Working in groups of two and three, various containers were filled on several production lines – each team had a specific task to fulfill. The challenge was accepted with great drive and determination – and by 3pm everybody had achieved what they set Under the supervision of experienced production workers, the novices tried their hand at filling small containers. out to. Wagner was very happy with the performance of his “temporary staff” from purchasing, production planning, accounts, public relations and from the laboratories, and at the end of the work ing day the hard work was rewarded with a joint barbecue. Following this successful kick-off to proceedings, one thing is clear: A “rematch” is already being planned for next year. 23 Triumphing with creativity and FUCHS lubricants Autodienst Hoppegarten revels in third-place prize in the “Service Award” Congratulations for the proud team from Autodienst Hoppegarten: FUCHS Innovative service ideas, clear business processes and outstand ing customer service: These are the criteria for the presenta tion of the “Service Award” which the leading trade magazine in the German car dealership and garage business, “kfz-be trieb”, presents along with its industry partners FUCHS EUROPE SCHMIERSTOFFE and the tire manufacturer Pirelli. FUCHS has sponsored the award since 2007 and it has been presented since 1996 to acknowledge the work of independent as well as brand-name companies in the automotive trade. The venue for this year’s award ceremony on 17 September was once again the International Motor Show (IAA) in Frank furt. A creditable third-place prize went to the team from Autodienst Hoppegarten GmbH in Dahlwitz-Hoppegarten. A prize the company, which services commercial vehicles of the head of sales Dietmar Neubauer (third from right), Dr. Pedro Navarro Both, head of Pirelli’s car dealership business (second from right) and Wolfgang Michel, editor-in-chief of “kfz-betrieb” (right). brands Mercedes-Benz, Mitsubishi, Schmitz Cargobull, HUM BAUR and Krone, also attributed to its decision to use FUCHS lubricants, which enable the company to achieve an excellent performance in the service sector. “Many of the companies presented manage their service busi ness with superbly structured processes, creative ideas and also earn money from sales”, said Wolfgang Michel, editor-in-chief of the trade magazine “kfz-betrieb”. And he went on to say: “The top returns on sales are over six percent, and with straight service companies the figures can even exceed ten per cent.” ALHAMRANI-FUCHS PETROLEUM SAUDI ARABIA celebrates 20th birthday It was back in July 1989 that the ALHAMRANI Group and FUCHS PETROLUB penned their signatures under a contract which formed the basis for a joint venture between the two companies. The beginnings of the young company with a small grease and specialty factory in Yanbu were modest. But the ALHAMRANI Group’s expansion into the oil business in 1996 was another milestone in the company’s remarkable development. Today, at the company’s 20th anniversary, ALHAMRANI-FUCHS PETROLEUM SAUDI ARABIA is not only the leading lubricants manufacturer in the region, but is also a key member of the FUCHS Group. In the last few years in particular, the joint venture delivered a series of record results. This occasion should not pass without expressing particular thanks to the present and previous members of the team. Special thanks also go to Mumtaz Ahmed Jamil, who ar ranged initial contact between the Alhamrani and Fuchs families after meeting Dr. Manfred Fuchs at a lubricants conference in the USA in 1988. 24 Latest company news Focus on current trends and technical issues Over 40 guests attended seminar in Saudi Arabia Over 40 guests from all over Saudi Arabia and the Middle East travelled to the Radisson SAS Hotel in Yanbu in January 2009 to spend two days focusing on the subject of lubricants. The seminar was kicked off by ALHAMRANI-FUCHS PETROLEUM SAUDI ARABIA (AFPSA), which is the leading company for lubricants technology in the region. The very latest trends in the lubricants industry were the sub ject of the first day of the seminar, which was organized by an important manufacturer of additives. The speaker had travelled from Great Britain to Saudi Arabia. The second part of the seminar was organized by ALHAMRANIFUCHS PETROLEUM SAUDI ARABIA. Industrial Oils Product Manager Wolfgang Bock and Markus Garb, head of Product Management Automotive (Americas, Asia and Africa) at FUCHS PETROLUB, outlined various technical aspects of lubri cants for use in the industrial and automotive sectors. The people attending the seminar included Alf Untersteller, member of the Group’s Executive Committee with responsibi lity for the region, Mezahem Basrawi, President of AFPSA and FUCHS OIL MIDDLE EAST, Zafar Talpur, Vice President Sales and Marketing AFPSA, and Mohammed Hanif Sattar, General Manager Operations & Technical AFPSA. Mezahem Basrawi and Alf Untersteller welcomed the guests and in opening the seminar they emphasized the FUCHS team’s great commitment to the further development and advancement of lubricants in a marketplace characterized by great competition. They called on the participants to make use of the knowledge they picked up in the seminar so that they could respond in a professional way to meet the future needs of FUCHS customers. Delighted with the great interest in their seminar in Yanbu: Wolfgang Bock (first row, third from left), Markus Garb (first row, fourth from left), Mezahem Basrawi (first row, fifth from left), Alf Untersteller (first row, sixth from left), Zafar Talpur (first row, fifth from right), Mohammed Hanif Sattar (first row, fourth from right) and Didier Vidal, Managing Director of FUCHS OIL MIDDLE EAST (third row, third from right). Markus Garb, head of Product Management Automotive (Americas, Asia and Africa) and Wolfgang Bock, Industrial Oils Product Manager (first row, tenth and eleventh from left) lectured on technical issues in the lubricants business. 25 Recognition for top salespeople Trader conference of FUCHS LUBRICANTS (CHINA) 117 distributors from all over the country came to the distributor conference of FUCHS LUBRICANTS (CHINA) in Guiyang to which the company had invited them in May 2009. They were welcomed to the event by Klaus Hartig, member of the Group’s Executive Committee and Exe cutive Vice President Far East as well as CEO FUCHS CHINA, and by Yu Zhihe, Sales Vice President Automotive. During the gathering, Hartig and Yu Zhihe discussed with the distributors, the future strategy for automotive products in the end consumer market. They em phasized how important it is to launch the FUCHS products on the market at a high level, and they stressed the need to improve the distributors’ comprehensive expertise. One important item on the agenda was also the honoring of the dis Klaus Hartig (left) and Yu Zhihe (right) share the award-winners’ delight at their success: (left to right) tributors with the best sales figures. Shuai Liming, managing director of Jiangxi Jiabang, received the “Extant dis tributor growth award” for outstanding sales achieved in the retail and OEM sec tor. Ren Gaojun, sales manager for Ning bo Jinzhen, was awarded the title of “sales champion” (end consumers), fol lowed by Liu Wenxiang, marketing man ager for Harbin Dakailong. Gao Rui, sales manager for Yunnan Kunghong, was delighted to be acknowledged as “AFW Pioneer 2008” and Liu Shuwen, manag ing director of Beijing Zhongchengrun da, was honored for his outstanding a chievements as a new distributor. In just his first year working for FUCHS, he de livered remarkable sales figures. In keeping with the desire to launch high-end products on the market, pro duct managers from the automotive sec tor offered training courses on these products. The automotive sales team organized an exemplary promotion de signed to boost sales. The evening was an occasion for celebration: The FUCHS team with representatives from the automotive sales department, the mar keting department, automotive project management and all distributors con vened at a dinner party and enjoyed a very pleasant ending to the conference. Shuai Liming, Ren Gaojun, Gao Rui, Liu Wenxiang and Liu Shuwen. Shared commitment to success in the Chinese market: The FUCHS team and the more than 100 distributors on the spot. 26 Latest company news Success story in the Ukraine Visit from Germany to FUCHS MASTYLA A warm welcome was extended to Stefan Fuchs (seventh from left), Dr. Ralph Rheinboldt (fifth from left) and Christian Ohligmacher (seventh from right) by FUCHS MASTYLA managing director Serguei Lobozinskii (sixth from left) and his team. It is a real success story: The development of FUCHS MASTYLA UKRAINE, which will celebrate its 15th anniversary at the end of the year. After many years in which sales stagnated at a low level, things have really started to pick up since 2005 – with high double-digit growth rates each year. Reason enough for Stefan Fuchs, executive board member Dr. Ralph Rheinboldt and Christian Ohligmacher, head of the Central Europe and Eastern Europe region, to travel to the Ukraine in May 2009 to pay a visit to the com pany’s headquarters in Lviv. Their aim was to meet the employees and see the office and warehouse facilities for them selves and to gain a detailed impression of the business of FUCHS MASTYLA. Managing director Serguei Lobozinskii outlined the activities and developments in the various market segments and ex plained how the FUCHS subsidiary has been able to remain on course and keep the business on an even keel despite the economic crisis, which has also hit the Ukraine hard. FUCHS has an excellent presence in the country in particular in mining but also in various other sectors of industry and in the automotive busi ness. With several branch offices and regional warehouses, FUCHS has a pre sence in all the key regions in this exten sive country, which has 46 million inhabi tants and stretches for over 1,200 kilo meters from west to east. The trip con cluded with a visit to the historic centre of Lviv, which as a UNESCO World Heri tage Site boasts lots of lovingly restored buildings, including some from the impe rial and royal period. The city in the west of the Ukraine has a population of around 735,000 people and is over 750 years old. Grease laboratory opened in Australia Production facilities already under construction The new grease laboratory is intended to support the grease production facility which is already under construction. For Wayne Hoiles, Managing Director of FUCHS LUBRICANTS (AUSTRALASIA), and his team, 7 May 2009 was a very special day. With a symbolic cut of the red tape, he opened the new grease laboratory at the headquarters of the Australian FUCHS subsidiary in Melbourne. “The grease laboratory is an important miles tone on the path to a new grease factory on the site in Melbourne which is alrea dy under construction”, said Hoiles. Once this factory starts operating, it will pro duce lithium greases and lithium com plex greases. The new facilities will also 27 be capable of producing calcium greases and calcium complex greases. The planning, construction and com missioning of the grease laboratory were overseen by Roman Müller and his know-how transfer team from Mann heim. Some of the laboratory equipment was procured from Germany. Laboratory director Luke McGregor and Steve Rebbechi, production engineer, spent a week preparing for their new roles at the grease laboratory in Mann heim and another week in the grease factory in Kiel. The grease laboratory represents a substantial investment in the area of research and development and it will shape the grease production activities in Melbourne in the future. Managing director Wayne Hoiles (left) opens the new grease laboratory. Running for Zoe Employees from FUCHS LUBRICANTS (UK) raise money in memory of a little girl Pink was Zoe’s favorite color and so the T-shirts worn by “Team Zoe” were also pink – in memory of a happy little girl who died far too young at the age of just eight. “Zoe Keeling was the niece of our colleague Lynn Wilkes from the purchasing department, and so it went without saying that we would support the family in this difficult situation”, says Phillip Taylor, head of the purchas ing department at FUCHS LUBRICANTS (UK). Therefore “Team Zoe” was formed, in which employees of the company got together to raise money in Zoe’s memory for a new library at Sandford Hill Primary School in Stoke-on-Trent, which Zoe attended. With this in mind, eleven runners from “Team Zoe” took part on 14 June in the fifth “Potters Half-Marathon”, a traditional 13.1 mile race all around Stoke-on-Trent in which Employees from FUCHS LUBRICANTS (UK) do their best for Team Zoe: (left to right) Darren Bourne, Phil Taylor and Tracy Hargreaves. runners from companies and private individuals are sponsored to raise money for a good cause. “We have al ready been able to raise over 3 5,000 (3 5,430) for the new library”, says Phillip Taylor. “It is set to be called ‘Butterfly Library’ in memory of Zoe.” 28 Latest company news Adrenaline rush for Polish customers Meeting with the FUCHS Star Moto Racing Team was a big hit The customers of FUCHS OIL (PL) were able to breathe the real atmosphere of the pit lane: The visit to the race track in Poznan was a real success. Fancy doing a few laps on a race track in a Ferrari – who hasn’t dreamt of this? For 60 customers of FUCHS OIL (PL), this dream has now come true. At the end of August, they were able to spend two days visiting the race track in Poznan, watching a professional racing team at work and breathing the atmosphere of the pit lane – the most courageous guests even had the op portunity to try out the circuit for themselves as a passenger with Maciej Stañco from the FUCHS Star Moto Team in his Ferrari 430 GT3. “That was a real adrenaline rush for our customers”, said Piotr Krawiec, Managing Director of FUCHS OIL (PL). The guests also had the opportunity to admire the Porsche 997 which was driven last year during the Polish Grand Prix and the Porsche Carrera Cup. Maciej Stañco is the driver of the FUCHS Star Moto Racing Team. He won the Polish championships be tween 2000 and 2008. At the moment he is leading the Polish Grand Prix and he is in third place in the Central Euro pean championships. Trade and promotion activities Successful appearance at drinktec trade fair in Munich BREMER & LEGUIL is the only notable supplier of lubricants to the food industry BREMER & LEGUIL was more than happy with the way drinktec went in Munich this year. With the high num ber of trade visitors, the exceptional quality of speciali st discussions that were held, and the number of wellinformed inquiries that were made, expectations were well exceeded. The constant commitment and dedication in the form of regular visits to other food and drink industry trade fairs really did pay off. drinktec 2009, a global trade fair for beverages and liquid food technology is the most important event in the indus try. This year’s event brought together the top decision-makers in Munich from 14 to 19 September, and gave a real boost to the industry. Manufacturers and suppliers from all over the world, includ ing companies that operate on the inter national stage as well as medium-sized enterprises, met with the major produc ers and distributors of beverages and BREMER & LEGUIL was delighted to make contact with many customers at drinktec 2009. 29 liquid food. The food and beverages industry has not been hit by the global economic crisis and it is therefore look ing to the future with plenty of optimism. BREMER & LEGUIL positioned itself among the exhibitors as the only nota ble manufacturer of specialty lubricants able to offer an extensive range of pro ducts to the food industry. The presenta tion of the NSF-H1 products from the FL range was persuasive and received a great response. Around 60,000 trade visitors from 170 countries came to drinktec in Munich, with 55 per cent of them coming from abroad. There was a particular rise in the number of guests from China, India, the USA, from South America and the United Arab Emirates. BREMER & LEGUIL also benefited from this trend. The high num ber of export contacts made highlighted outstanding opportunities for the global positioning of the NSF-H1 registered Rivolta® products, which are already very successful under the brand name Gera lyn®, through expert consultancy. 30 Trade and promotion activities Numerous contacts made in Brno FUCHS OIL (CZ) enjoys success at International Mechanical Engineering Fair Meeting of managing directors at the Mechanical Engineering Fair in Brno: (left to right) Jan Cholensky, Miroslav Kolenčik, Manfred Reitinger, Krisztián Rada and OEM Sales Manager Lars Eggers. Managing director Piotr Krawiec (second from right) was also represented in the group of ex hibitors in Brno. It is the leading industrial trade fair in Central Europe: the International Me chanical Engineering Fair held in Brno in the Czech Republic. It was able to maintain this position even in the cur rent difficult economic climate, with 1,507 exhibitors from 29 countries gathering for the event from 14 to 18 September. In 2009 the partner country was Slovakia. Metal-processing and me tal-forming machines were in the focus on this fair, which FUCHS OIL (CZ) has been attending as an exhibitor since as far back as 1996. This 51st International Mechanical Engineering Fair again saw lots of important customers visit the FUCHS OIL (CZ) stand; some of them are regular guests who enjoy close contacts with the specialists from the company. On 16 Sept ember, FUCHS invited its most significant customers to attend a meeting and a seminar in the congress centre. The Managing Directors of the FUCHS companies from the neighboring countries, Piotr Krawiec, FUCHS OIL (PL), Miroslav Kolenčik, FUCHS OIL (SK), Manfred Reitinger, FUCHS AUSTRIA, Krisztián Rada, FUCHS OIL HUNGÁRIA and OEM Sales Manager Lars Eggers also accepted the invitation extended by Jan Cholensky, Managing Director of FUCHS OIL (CZ).