New year, new signs New hip fracture rehab program
Transcription
New year, new signs New hip fracture rehab program
INSIDE CEO Column--------------------------------------------- 2 Letters ........................................................................ 3 Centre activities ----------------------------- 4 & 13 Donor List-------------------------------------------7-10 In Celebration and Memory---------------- --- 10 Lobsterfest coming to CCS --------------------12 Ask a Physician---------------------------------------14 Ethel Ethics------------------------------------------- 14 Loving Spoonful Mealtime Companion Program page 5 Christmas cheer in the centres pages 4 & 13 A love story for the ages back page Long Term Care Winter Conference ------- 14 Staffing shortages ease ------------------------- 15 people&progress winter 2009 New hip fracture rehab program at Grandview helps patients go home Bravo! CapitalCare Kipnes Centre for Veterans resident Herman Parchman plays Beethoven’s “Ode to Joy” on a “tone bar” as Gertrude Letourneau from the National Arts Centre Orchestra applauds. The NAC Orchestra and their conductor, Boris Brott, performed at the centre November 4, 2008 as part of a cross-country educational tour. See story on page 6. New year, new signs Mailing Address Santa’s elves were busy installing new signage at CapitalCare sites over the month of December. The refreshed signage was part of a project initiated in 2007 to update CapitalCare’s corporate identity. The signage bears the symbol of the two Cs joined in the centre, representing the caring community of CapitalCare staff, families, volunteers and donors working together to improve quality of life for the people we serve. Each site has its own name under the CapitalCare banner. Return Undeliverable Canadian Addresses to: CapitalCare Corporate Services, #500, 9925-109 St., Edmonton, AB. T5K 2J8, P.M. #40009256 CapitalCare Just four months after CapitalCare Grandview opened a new sub-acute program for fractured hips, 94% of program participants have gone back home to live, rather than be admitted to long-term care. “We’re giving people a chance to get the rehab needed to make it on their own at home,” says Louise Haley, Care Manager of the Sub-Acute Unit at Grandview. The new program is in collaboration with the Regional Orthopedic Trauma Service of Alberta Health Services. The goal of the program is to have patients receive the rehabilitation services and coordinated discharge planning to enable them to return home as soon as they are able. Claire Watkinson, 94, was discharged from the program Jan 2. and was elated to be going home. “I knew I would heal,” says the tiny but fiesty former oilfield camp dietitian who proudly declares that in her 30-year career with Imperial Oil she never had time to be sick. “I’m a healer.” According to Alberta Health Services, there are approximately 1,000 people with fractured hips in the Capital region annually, with varying lengths of stay in acute care. By using sub-acute beds to provide rehab services and discharge planning, it frees up much-needed acute care beds for further surgeries. Grandview was the logical choice for the new program since it already specialized in sub-acute care for people electing to have joint surgery. The difference with patients in the hip fracture program, who share the same unit with patients in the arthroplasty program, is that more therapy is involved when there has been a traumatic event. “People recovering from a hip fracture are very fearful of falling again, and since 40% of admissions to continuing care are due to falls and injuries from falls, that fear is justified,” explains Haley. “In addition to the physical and occupational therapy, we need to help them heal mentally as well.” continued on page 12 1 leaders in continuing care About CapitalCare Operating in Edmonton and area since 1964, CapitalCare is the largest public continuing care organization in Canada. CapitalCare provides continuing care programs and services to more than 1,400 residents and 300 clients through residential centres and day programs. Corporate Office Corporate 780.448.2400 info@capitalcare.net Foundation 780.448.2413 ccfoundation@capitalcare.net Facilities Dickinsfield Grandview Kipnes Centre for Veterans Lynnwood Norwood Strathcona Laurier House Lynnwood Laurier House Strathcona McConnell Place North McConnell Place West Strathcona Alzheimer Care Centre 780.496.3300 780.496.7100 780.442.5700 780.496.2500 780.496.3200 780.467.3366 780.413.4712 780.467.3366 780.413.4770 780.413.4770 780.467.3366 CHOICE and Community Programs Adult Duplexes CHOICE Dickinsfield CHOICE Norwood CHOICE Mental Health 780.496.3335 780.496.7577 780.944.8662 780.944.8668 Programs and Services - Acquired Brain Injury Unit - Adult Day Support Programs - Behaviour Assessment and Stabilization Unit - Chronic Ventilator Unit - Dementia Care - Mental Health Program - Palliative Care - Long-term Care - Respite Care - Sub-acute Care - Transition Program Web site www.capitalcare.net People and Progress is published quarterly by Capital Care Group Inc. CapitalCare is the trade name for Capital Care Group Inc. Submissions Submissions to this newsletter are welcomed and encouraged. Please note that submissions may be edited. The next submission deadline is March 30, 2009. Editor Bernadette DeSantis 780.448.2425 Editorial Committee Shirley Barg, Betts Blakley, Sherie Hough, Iris Neumann, Cindy Wilson. Contributors to this issue Shirley Barg, Abigail Bailey, Sherri Bessette, Sherrie Botti, Thorsten Duebel, Dr. Doug Faulder, Hanna Handreka, Sherie Hough, Rhonda Kajner, Rob McConechy, Angelina Palmer, Roswitha Schmitt-Blouin, Carolyn Taylor, Carmen Tecun-Olmos, Sandra Troughton, Grace Webster, Cindy Wilson, Wendy Wong, Natalie Zacharuk. 2 Getting the New Year off to a happy, healthy and safe start One of the messages we often hear at this time of year is the wish for a “happy, healthy and safe New Year.” In the last edition of this newsletter I wrote about the need to balance safety, risk and quality of life in our care centres and for our residents and their guardians to determine what is right for them. As we begin 2009, I would like to share some of the measures that are helping to create a safe environment, and improve practices in our continuing care centres. Continuing Care Health Service Standards & Accommodations Audits Both routine and unannounced audits and facility inspections occur annually to ensure our centres are meeting government standards. As addition, regular safety alerts are distributed to all long term care organizations in the province. For example, some recent safety alerts have required compliance with specific procedures for sterilization of surgical instruments and medical equipment, access to hand sanitizers, the use of disposable syringes and securing hazardous substances. As well, centres have received advice on enhancing the therapeutic benefits of the medication digoxin and minimizing the incidence of an adverse drug reaction, the use of physical restraints and a recall of a particular type of transfer lift. Health Facilities Review Committee The Health Facilities Review Committee reviews the provision of services and delivery of programs by conducting routine inspections of health care facilities, investigating complaints made by or on behalf of residents and following up on referrals from the Minister. Protection for Persons in Care Act The Protection for Persons in Care Act promotes the safety and well-being of adult Albertans who receive services from publicly funded agencies, such as nursing homes or other continuing care settings. The Act defines abuse as intentionally: • causing physical or emotion harm • failing to provide adequate nutrition, medical attention or other necessities of life, without valid consent • stealing money or other valuable possessions • administering or prescribing medication for an inappropriate purpose • subjecting a person to unwanted sexual contact, activity or behavior Iris Neumann, CEO The number to report abuse is 1.888.357.9339. This will result in an external investigation of the circumstances of the incident. This number is not intended to resolve complaints about unsatisfactory service and inappropriate use of this number can result in fines. CapitalCare Initiatives The CapitalCare Clinical Equipment and Product Standardization committee has been testing four different electric beds and the Wound Care committee has been reviewing mattresses that provide the best pressure relief for our residents. The objective of this project is to upgrade the beds in our facilities to electric beds. These new beds provide greater comfort and safety for both residents and staff. This purchase is being funded by CapitalCare’s participation in a casino last year and a rebate from the Partners in Injury Reduction Program (PIR). Our PIR audits show improvement, resulting in the rebate. Another way we find out information is by regularly surveying our staff, residents and families. The surveys ask specific questions about safety, cleanliness and communication and the information we receive helps us improve our practices. Communication One of the most important tools available for improving our care and service is information. Residents, family members and staff play an important role in this. Suggestions, concerns or questions can be directed to any centre manager. Every resident has a care manager who can answer questions or if they don’t know the answer can find out. If your manager is not available please ask at reception or leave your question with the unit clerk. Our commitment to you is that we value your comments and suggestions and will get back to you with a timely response. Wishing you all a very happy, healthy and safe 2009! Our Mission We are leaders in innovative and compassionate care, supporting the health and respecting the dignity of the people we serve. Our Vision We are a community of excellence in continuing care: teaching, researching and learning to enhance quality of life. We Value • the people we serve as our most important focus • our staff, families and volunteers as our most important resources in fulfilling our mission • partnerships in the community • professional ethics in guiding our decision-making • open and honest communication • collaborative and cooperative teamwork • lifelong learning, innovation and continuous improvement • a safe, respectful environment within which to work, live and visit • responsible use of resources, providing choices within these limits 2007 – 2010 STRATEGIC PLAN Executive Management Committee has developed a strategic plan for CapitalCare which reflects our directions and priorities for the next three years. The strategic plan is shaped by our vision, mission and values, and reflects our partnership with Alberta Health Services. The strategic plan is designed to maintain our role as leaders in continuing care during a time of significant staffing and other resource challenges. Our preferred future will evolve along the following key dimensions: • Quality – Ensuring care and services are peoplecentered, safe, effective, efficient, acceptable, appropriate and timely. • Access – Ensuring the services we offer are obtained in the most suitable setting in a timely manner. • Innovation – Promoting the development and implementation of new methods, techniques and systems to ensure quality and safety in care and services delivery. • Research and Knowledge Transfer – Creating, obtaining and transferring knowledge to improve the services we provide and to optimize the quality of life of our clients. • Organizational Capacity – Supporting staff through workforce planning, recruitment/retention, leadership training, staff development and communication. Letters To Dr. Pekez and the very kind and caring staff at CHOICE Norwood: I just wanted you all to know how very much our family appreciated your support and care of our mother Eileen during her recent illness. Your program is so incredible – the staff, the coordination, the accessibility the clients have to their physician, the assistance provided and problem solving, the sense of belonging my mother feels, the new friends she’s making – it’s like a dream come true for us. Thank you, thank you, thank you! - Michelle and family Dear 2B-ers, CapitalCare Dickinsfield: It’s been over six months since I have been to Dickinsfield but I have thought of you many, many times and how very fortunate we were that Andrea was able to spend her last years on 2B. I cannot find the right words to say how important all the 2B staff members were in creating an atmosphere that enabled Andrea to maintain a positive attitude when there was zero to be positive about. You shared stories and jokes; you teased her about her cowboy heroes; you ensured that she looked her very best whenever she went out; you worried when things weren’t going well for her. You did so many little extras that showed her (and us) that she was a human being, not just a resident - we could not have asked for a better home for Andrea. The staff members changed many times in those nine years, but those of you who worked with Andrea especially in her later years, I hope you know what a difference you made. You were her family and we depended on you to support her and keep us informed. I truly enjoyed chatting with you- maybe not often enough and probably not with enough thanks. You have amazing gifts that you give every day to the people you work with. Thank you again for every thing you did for Andrea. I have not forgotten! Sincerely, - Yvonne S. To Jennifer Williams, Administrator, CapitalCare Grandview: Andy and I would like to submit this letter of commendation for the excellent patient care provided to Andy’s father, Robert, during his stay at Grandview. Andy’s father recently passed away after a lengthy battle with Alzheimer’s. Grandview was his home for almost two years. We would like to convey our gratitude and appreciation to your staff and facility for the dignity and respect extended during this time. We would also like to express our sincere thanks for the support and guidance that was provided in abundance. Andy and I would like to formally acknowledge Faye and Ginnette, two exceptional women and nurses from Unit 2AB, for their compassion and professionalism as they companioned Andy’s father, and us, thru this difficult yet necessary journey. Their integrity and high commitment to holistic patient and family care made Andy and I always feel confident and reassured that his father’s best interests, and his medical, emotional and psychological well being, were paramount. Heartfelt thanks to both of them for giving the extra time and effort under conditions of heavy and demanding workloads. Respectfully submitted, -Andy and Holly L. To all the staff of Laurier House Lynnwood: Thank you for support, your kindness and your generosity. Iva felt like a queen here! She appreciated all the care and aid everyone on staff provided her. Our heartfelt thanks for your hard work. -The B. and P. families To the Norwood staff: They help the aged, the sick & weak Of mind & body, comforts seek. Seldom given any praise, Doesn’t seem to change their ways. Always near with a helping hand Despite the ongoing demand. When day is done & we pause to rest Take time to reflect about what is best Not just for you whatever your mood Always remember, That God is good. -PeeJay, resident, Transition Unit CapitalCare Lynnwood resident Muriel Slinn (centre), celebrates Christmas with son Patrick (left), and daughter-in-law Nicole. To Bill Taylor, Manager, Adult Day Program, CapitalCare Strathcona: I was just speaking with Rose C. this afternoon - she is the daughter of Richard, who has been attending your day program since July 2007. She expressed how very pleased she is and has been with the care provided to her dad by all, with particular mention of ‘Flo.’ Richard’s wife past away this August and the day program has been a source of consistency and stability for this gentleman. I thought that you and your program staff might appreciate hearing the positive impact that you provide. Appreciated from our end as well, -Rose McCready Case Manager, CHOICE/ Day Programs Home Living Program, Alberta Health Services To the staff of the Kipnes Centre for Veterans: Thank you so much for all the kindness and caring you gave to my mother and myself while she was at the Kipnes Centre, especially in the last few weeks. Your support and thoughtfulness to her and to my wishes helped a lot. I am very glad that she was not in hospital, but at the Kipnes Centre; it was so much nicer for Mom to have her own room and familiarity. We could not have had better care thanks to the staff and everyone involved. Thanks, -Brenda C. & family To Diane Burpee, Care Manager, 3rd Parker Pavilion, CapitalCare Lynnwood It is hard to adequately express just how much Lorna and I have appreciated the wonderful care, comfort and attention that our sister Eleanor received from you and all your well-trained and dedicated staff during her eleven year and three month stay on your unit. It was wonderful to see her change from a very sick and confused lady into a happy and contented one. This to Lorna and I was nothing short of a miracle. Our sincere thanks to yourself, Dr. Schwalfenburg, Mary Ann, all the nurses, caregivers, pastoral care, physiotherapy, food services and maintenance staff and office personnel. Thank you all again, Stan W. An Open letter to all current and prospective caregivers, their supervisors, funding agencies and seniors’ groups: I’m in a nursing home not because I want to be, but because my daughter, who cared for me for over 28 years, and who at 70 is no longer able to look after me with the safety that my severely frail and osteoarthritic body requires. I am that old lady at the end of the hallway who has trouble adjusting to her new teeth, and who needs help with her personal care. Some of you have a ‘calling’ for the nursing profession and are, what I consider to be ‘naturals’; you treat me with great kindness, dignity, and respect when you take care of my needs. You say my name. You help minimize my acute embarrassment of no longer being able to take care of myself. You touch me gently and tell me everything that you will and need to do so that I can cooperate and help you where I’m able. I am not surprised by your actions and welcome your loving care. You hug me, stroke my hand and help me understand with soothing words. And from time to time, you pop cheerfully into my room to ask how I am or if I need anything. You make me feel that my isolated existence is still worthwhile. You call me by my name. You are my periodic sunshine and give me hope that after every shift rotation you will be reassigned to take care of all the residents in my wing. My thanks to you must be verbal but my gratitude for not being forgotten or ignored, being dealt with gently and kindly, and called by my name, is eternal. I am three months shy of my 102nd birthday. My name is legion. Please call me Emma. 3 On a cold, wintery morning, December 9, 15 pre-schoolers from the Lakeview Daycare joined the CHOICE program at CapitalCare Dickinsfield to give us a memorable 2008 Christmas Celebration. The children, all dressed up and complete with their Santa hats, sung carols while participants joined in. Through their smiles and giggles, the children lead us in a fun, silly little bird dance. After a snack and some treats were given out, the morning ended with “We Wish You a Merry Christmas” and lots of hugs. City TV taped our intergenerational program for a segment on the news. How wonderful! McConnell Place North’s Edible Tree Visions of Christmases past dance in Alice Jones head as she places an edible ornament on the tree at McConnell Place North. Residents of the Alzheimer care centre started making edible ornaments in the Fall in preparation for the annual tradition. They dehydrated fruit, strung up popcorn and Cheerios for garlands, and baked gingerbread and cinnamon cookies. The familiar scents and activities associated with preparing for Christmas bring back memories for the residents and help to reduce anxiety at this sometimes hectic time of year. The tree was featured on Global TV news as well as the Edmonton Journal. Daycare kids bring Christmas concert to CHOICE program On a cold, wintery morning, December 9, 15 pre-schoolers from the Lakeview Daycare joined the CHOICE program at CapitalCare Dickinsfield to give us a memorable 2008 Christmas Celebration. The children, all dressed up and complete with their Santa hats, sung carols while participants joined in. Through their smiles and giggles, the children lead us in a fun, silly little bird dance. After a snack and some treats were given out, the morning ended with “We Wish You a Merry Christmas” and lots of hugs. City TV taped our intergenerational program for a segment on the news. How wonderful! Sherri Bessette, Activities Convenor, CapitalCare CHOICE Dickinsfield Swiss Men’s Choir visits Grandview Doug Sollows (left) and Jerome Martin (right) from the Rotary Club of West Edmonton with Carolyn Taylor (centre), Recreation Therapist for CapitalCare Grandview, celebrate after the annual performance by the Swiss Men’s Choir on December 9. 4 Strathcona visits Santa Claus Parade Fun for all ages: CapitalCare Strathcona resident Pelagia Mzyk (seated) gets a high-five from a clown at the Indoor Santa Claus Parade through the pedways of downtown Edmonton December 7. Mealtime companions provide nourishment and camaraderie — one Loving Spoonful at a time It’s lunch time on the special care unit of CapitalCare Strathcona and Babs Marteniuk is enjoying a hot meal of pineapple chicken balls, vegetables and rice. The 87-year-old resident is one of four in the dining room who can feed herself. Her five other lunch mates cannot. Like many residents in long term care centres, they require mealtime assistance. Pat Burton stares blankly at her meal, a minced version of the one Babs is enjoying. Behind them, Mel Hughes waits as well. Nearby, Louise Meyers, who can’t wait, eagerly digs in to her meal, not quite making the connection between the dish and her mouth. Before the meals have time to cool, staff member Angela Sutherland glides from person to person on a stool with wheels, giving them nourishment, one loving spoonful at a time. She is assisted in this task by another staff member and two volunteers. Were it not for the assistance of volunteers and family members, mealtimes would take much longer, and not be nearly the social event they so often are. “It makes the meal more enjoyable,” says Heather Buckie, a registered dietitian with CapitalCare. “We find on this unit, people respond to conversations and laughter. It also improves their appetite.” Wendy Marteniuk agrees. Her mother Babs moved to the centre in April 2008 and by Christmas time had gained 15 pounds. Wendy attributes that in part to the quality of food and services at the centre, and in part to the social atmosphere generated by the team of staff, volunteers and family members who come in to assist with mealtimes. That’s why she decided to become a regular mealtime companion. At CapitalCare, volunteers who assist with mealtimes are required to take a half-day course called the Loving Spoonful Mealtime Companion Program. The program was developed nearly a decade ago by CapitalCare and the Good Samaritan Society to provide volunteers with the knowledge and experience to help assist long term care residents at mealtime. Betty Houck took the course two years ago when her husband first came to live at Strathcona. Her husband passed away in April 2008, but Betty continues to assist residents in the centre two times a day, seven days a week. “These people are like family to me now, that’s why I keep coming back,” says Betty. Wendy says even though her own family member doesn’t require assistance at mealtime, taking the program helped her feel confident enough to assist others on the unit who have difficulty feeding themselves. “It’s a big help to the staff too,” says Angela, who appreciates the consistent help she gets from volunteers like Betty and Wendy. “It helps immensely that they’re here,” she said. “It means the staff don’t have to rush and the residents get the time they deserve to enjoy a hot meal.” About 70% of the 14,500 people living in Alberta’s long term care centres suffer from some form of dementia. The majority of them require assistance with meals. With three hot meals served daily, that’s a lot of mouths to feed. From left to right: Volunteer Betty Houck assists CapitalCare Strathcona resident Pat Burton with her meal as resident Babs Marteniuk enjoys hers on her own. “They’re like family to me, “ says Betty, who comes in twice a day, seven days a week, to provide mealtime assistance. But the importance of good nutrition as one ages can’t be understated. Residents of long term care have problems with their skin, bones and teeth. Good nutrition helps to repair wounds, fight infections and improve strength. At the same time, residents may not be too interested in eating if they are having difficulty swallowing or if they cannot enjoy the experience. The Loving Spoonful course teaches mealtime companions to look for difficulties the residents may be having while eating and gives them ideas on how to get the residents to eat. Wendy is having difficulty getting Louise Meyers to eat her strained apricot dessert. “She puckers her lips. I think she’s trying to tell me it’s too sour.” “That’s important information,” says Heather Buckie, who works two days a week as the centre’s dietitian. “I can’t be here watching every resident eat, but mealtime companions, especially those who assist the same resident on a consistent basis, can alert me to difficulties the resident may be having with chewing and swallowing, or, in this case, with changing tastes.” “We don’t force them to eat if they’re not hungry,” says Wendy. “But we try to find why they’re not hungry, so that their diets can be modified.” After everyone has eaten, Wendy joins her mother at the dining table. There has been much conversation and laughter shared over the course of the lunch hour and no resident leaves the table without having smiled, at least once. “The team work and camaraderie make mealtimes work really well here,” says Wendy. “It’s very rewarding to know you are contributing to someone’s well-being and happiness and very gratifying to know that your loved one is part of a caring family which you can take an active part in.” There are about 40 active mealtime companions across CapitalCare. To find out more about becoming a mealtime companion, contact your centre’s Coordinator of Volunteer Services. Bernadette DeSantis, Communications Manager, CapitalCare Corporate Services Norwood trials new program to improve residents’ communication abilities This fall, CapitalCare Norwood was chosen by Alberta Health Services to trial a new program to help residents with communication and swallowing difficulties. The Communication & Swallowing Outreach, Advocacy, Rehabilitation, and Education (COARE) project is a partnership between the University of Alberta Department of SpeechLanguage Pathology (SLP) and Alberta Health Services. Rhonda Kajner, a Speech Language Pathologist, is spearheading the project for AHS. She says the project is an exciting opportunity to introduce SLP into streams of the community care sector for adults that have had no access or minimal access to SLP service in the past. Goals for the program include: • Maximize communication function through staff and family training, group programs, and individual therapy • Improve swallowing status and minimize health consequences of swallowing disorders • Enhance competency among staff and caregivers for making referrals and implementing strategies In addition, the project will also allow for clinical placement experiences for SLP students. Expansions into home care, supportive living and other long term care facilities are planned in the future. Bernadette DeSantis, Communications Manager, CapitalCare Corporate Services From left to right: Rhonda Kajner with Brad Meakins from the Chronic Ventilator Unit- Red Eagle Ridge - of CapitalCare Norwood. 5 Kipnes Centre makes music with National Arts Centre Orchestra Photo above: (front row seated from left to right) Toby Smith follows along as daughter Susan joins residents and family members in playing “Ode to Joy,” while Boris Brott (standing) of the National Arts Centre Orchestra, conducts. Photo below: (from left to right) Boris Brott looks on as John Jackson and Toby Smith show him a photo of themselves as musicians with the Edmonton Symphony Orchestra. Susan Smith took the day off work to be with her dad Toby when she heard internationally-renowned conductor Boris Brott would be giving a concert at CapitalCare Kipnes Centre for Veterans. Harcourt “Toby” Smith was a cellist with the Edmonton Symphony Orchestra and is now a resident of the centre. A quiet resident, Smith mostly keeps to himself. But the concert by members of the National Arts Centre Orchestra brought him to his feet. “He stood up and shouted ‘Bravo! Bravo!’” recalls daughter Susan. “It was so moving.” “Music brings (the elderly) out of their limitations,” says Gertrude Letourneau, a flautist with the orchestra who performs as part of the music therapy program at the Perley Rideau Veterans’ Health Centre in Ottawa. Members of the NAC Orchestra visited the Kipnes Centre November 4 as part of a cross-country educational tour. During a morning workshop, Letourneau and two colleagues played a mix of classics and old favourites “Let Me Call You Sweetheart” and “Danny Boy,” as residents either sang along or tapped their toes to the familiar melodies. “It brings back memories,” says the Kipnes Centre music therapist John Lawrence. “Guys like Toby and (former ESO trumpeter) Johnny (Jackson), they remember making music together. Later that afternoon, residents and family members gathered in the centre’s Great Room to take part in a special concert with Boris Brott, one of Canada’s most internationally recognized conductors, educators, motivational speakers and cultural ambassadors. Using “tone bars” — each tuned to one of the five notes of the D Major scale — Brott divided the residents into five groups, then cued them to hit their note in sync with an orchestra playing the same song on DVD. With a little help from staff and family members, residents were able to play the “Ode to Joy” from Beethoven’s 9th Symphony – twice! “Music has tremendous powers,” says Brott. Music therapy, like the popular form of pet therapy practised at the centre, has a positive effect on the resident’s physical, emotional and social interactions with others. It reduces stress and helps residents have a more meaningful quality of life. Says Brott, “From the womb to the end of life, music is something we can all do together.” Bernadette DeSantis, Communications Manager, CapitalCare Corporate Services Dynamic Duo share passion for music Ernie and Clem are two clients of CHOICE Dickinsfield who love to entertain and do a great job of working together. The “Dynamic Duo” are often seen sharing their passion of music with the entire CHOICE Program: the clients, staff, volunteers and families. Ernie sits at the piano playing many songs from memory while Clem, close by, joins in on guitar. Sometimes they will even sing for us or invite us to sing along to our favorites. Great job to our talented men and we look forward to many more years of great music! Sherri Bessette, Activities Convenor CapitalCare CHOICE Dickinsfield & CHOICE Mental Health Grandview hosts night of music The Rotary Club of Edmonton West partnered with CapitalCare Grandview to present “An Evening of Arts and Entertainment” November 25. This was the first in a series of special events that will take place during the 2008/09 season. The focus of this first event was to highlight the talents of up and coming musicians who are also students studying music at the University of Alberta. Performances ranged from piano to vocals and ended with a colorful performance on the marimba. Residents looked on as the student musicians played their best pieces. This concept came about when the Rotary Club of Edmonton West, long-time supporters of Grandview, approached the centre looking for new ways in which the club could continue to enrich the lives of residents. “The club was searching for new ways to provide quality exposure to the arts and various entertainment,” said Jerome Martin, President and Director of Community and Vocational Services. “With this concept, we can bring in arts and entertainment opportunities for Grandview residents and their families to enjoy.” Staying true to the Rotarian slogan “service above self,” the Rotary Club of Edmonton West has started another chapter in its over 30 yeas of service with CapitalCare Grandview. The next event is slated for late February. Carolyn Taylor, Recreation Therapist, CapitalCare Grandview For more information about Research for Care please contact: I would like to make a gift of: $100.00 $50.00 $25.00 Other Name Address Cindy Wilson 500, 9925 - 109 Street Edmonton, Alberta T5K 2J8 Tel. 780.448.2422 e-mail: ccfoundation@capitalcare.net 6 City/Province Postal Code Please make cheques payable to CapitalCare Foundation Charitable Registration No. 138748835 RR0001 We are very grateful to the following Donors for their contributions to the needs of CapitalCare residents and clients from October 1 to December 15, 2008. Acorn, Glen Acorn, June M. Bok, Deb Cinca, Gabriel Donnelly, Annette Agur, Bev Bookham, Ernest Bookham, Mary Clark, Audrey M. Doucette, Maureen Alberta Blue Cross Bosch, Pauline Clarke, Ann Douglas, Marie Allen, Kathleen Bounds, Clayton Bounds, Anne Clarke, Edith May Drewniak, Selma Amalgamated Transit Union Local 569 Bouwmeester, Wilma Clarke, Olive Drisner, Francine Amelio, Nicola Amelio, Elisabetta Boyarski, John Clelland, Ada Dryden, Peter W. Anderson, Carol Bradbeer, Julie Bradbeer, Ross Dudka, David Dudka, Marguerite Anderson, Mary Bradley, Helen M. Consumer Programs - Alberta Government Ardrossan Senior Citizens Club Brady, Margaret Army, Navy & Airforce Veterans Association #3 LA Braiden, Bert Braiden, Edna Arndt Tkalcic Architecture Babchuk, Sonja Babichuk, Michael Babichuk, Wendy Bachor, Joan Bailey, Abigail Bailey, Joan Baines, Douglas Baines, Frances Baker, Doreen Baker, E.C. Baker, Judy Lee Ballance, Patricia Balt, Linda Barber, Helen Barby, E.L. Barby, Helen Barclay, Mary Barg, Philip Barg, Shirley Bartucci, Sam Bartucci, Lorna Bass, Willis Bator, Edward Bayn, Walter Bayn, Elva Beaubien Glover Maskell Engineering Belke, Aileen Bell, Allan C. Bellamy, Kathy Bend, Darlene Bertles, Frances Bey, Mary Bezo, Clarence Bezo, Violet Bhargava, Keshav Dr. Bigelow, Carolyn Biglow, Juanita Birks, John Black, Barry Black, Twila Black, Shirley Blackwell, Frank Blackwell, Gwyneth Blanton, Randal Bocy, Joan Bodnar, Nancy Boisvert, Alma Cyr, Georgette Brewka, Sharon Brewster, Eva Brewster, Justin Brewster, Marjorie Brewster, L. Brewster, Marion Brewster, Marion Britton, Joy Brolly, Sandra Brooks, Bruce Brooks, Cindy Brown, Letita Brown, Robert Buckley, Lance Buczynski, Doreen S. Budinski, Mary Budzinski, Colleen Burke, Howard L. Burke, Doreen A. Burnstad, Dale Burton, Bonny Caharel, Therese Caine Enterprises Limited Callihoo, Linda CapitalCare Corporate Services Staff CapitalCare Grandview Auxiliary Association CapitalCare Norwood Auxiliary Carmichael, Elizabeth Carroll, James Carroll, Maureen Carter, Aimee Conway, John J. Conway, Gail B. Cooper, Jan Corbin, Elaine Corbin, Orville Corbin, Lavine Cornely, Mary Coumont, Norma Cresswell, B. Dollie Cronin, Joan Cronk, William Duebel, Thorsten Dukart, Joyce Durand, Lorraine Durand, Susie Dykstra, Adolph Dykstra, Jeanette Dynalife dx Eastman, Lillian D. Edmonton Area Council One Society EECOL Electric Ltd. Crystal Glass Canada Ltd. Elizabeth A. Vetsch Professional Corporation Cunningham, Chris Elliott, Brad Elliott, Kimberley Cunningham, Karen Erker, Doreen Cunningham, Leo Fairbairn, Marlene Cunningham, Richard Fantasyland Hotel Cunningham, Robert Faulder, Douglas Dr. Faulder, Lynn Czajkowski, Anna Fedorkiw, Iwan Damen, Aloysius Damen, Alida Fedynak, Debra Darbyson, Betty Ferguson, Anne Darbyson, Janice Ferguson, Mavis Dasko, John Fisher, Lyle Fisher, Eleanor Davies, John Davies, Marlene Fitzgerald, Marie Davis, Katie Flaska, Grace Dawes, Joan Flatt, Tony Flatt, Gwen Dawes, Lorne Flett, Jane Dawson, Victor Dawson, Margaret Flint, Carol De Groot, Nell Foley, Doris de Jong, Henry Forensic Assessment & Community Services deJong, Andy deJong, Jenny Delera, Fe Deloitte Management Services LP Forge, Nigel Forge, Anne Forrest, Ann Forsyth, Philomena Cej, Bryan Desrochers, Louis A. Desrochers, Marcelle U. Chalifoux, Jacqueline E. Diachuk, William Diachuk, Irene Fradette, Lucien Fradette, Joan Chambul, Lynda Dickieson, Beverley Frank, Rita Cherney, William Dinnes, Sharon French, Alice Cheung, Janice Dobing, Fred Dobing, Norah Froese, Aron Chichak, Peter Chichak, June Dobson, Carol Gamble, Joseph Christensen, Phil Doctor, Stephen Doctor, Dana Gatien, Rene Christoffersen, Mel Dodd, Raymond Dodd, Victoria Gatien, Wayne Chrysler, Judy Dodds, Jeffrey E. Dodds, Helen B. Gauf, Eileen M. Chudek, Perry Chudek, Heather Dolojan, Adora Gauthier, Helen CIBC Imperial Service Dolsky, Elma Geary, Sophie Fortin, Judy 7 Donors Genssler, Elfriede Fitzsimmons,Karen Hole, Harry Hole, Muriel Kolewaski, Darryl Madu, Margaret George, Norman George, Colleen Holgate, Audrey F. Kolewaski, Ed Mahe, Paul Geraldes, Wendy Holgate, Ronald O. Holgate, Lavon Kolkman, Johanna Mair, Lyle Giger, Dave Giger, Elaine Hollinghurst, Simon Korral, Wendy Maisey, Suzanne Gilchrist, Barbara J. Holton, Jitka Korsos, P. Gillespie, Cathie Horricks, Barbara Horricks, Milton Koshka, Olga Makarowski, Joe Makarowski, Jacqueline Gillies, Allan Gillies, Lillian Hosford, Violet Hosford, Drew Koshuta, Christine Girl Guides of Canada - Sherwood Heights District Hough, Matthew Kruse, Judy Hough, Peter Kumish, E.J. Kumish, L. Hrasko, Jan L. Klaus Enterprises Hrynew, Lyle Hrynew, Emily Lajeunesse, Camille Lajeunesse, Priscilla Gironella, Olivia Glover, Elda M. Gonzal, Jayne Goodman, Ray Goodman, Sylvia Gordey, Don R. Gordey, Margaret Gordon, Nancy Goy, Dennis Goy, Ann Gratton, Rita Greater Edmonton Poppy Fund Groeneveld, Florus Groeneveld, Meinsje Grynoch, Elizabeth Grynoch, Richard Guest, Norman Gulinosky, Josephine Gulliford, Gordon Gunther, Betty Guzyk, William Haak, Tim Haak, Janice Hagen, Erika Halberg, Jim Hanke, Ruth Harbour, Robert A. Harbour, Audrey Harder, Alma Hardy, Anita Hardy, James Harrison, Harold Harrison, Alice Harrison, Laura D. Harty, Dorothy Hatton, Leona Hatton, Tom Hearn, David Hearn, Marlene Helsher, Roberta Hempel, Phyllis Hempel, Ken Henderson, Raymond Heroux, Cecile Heroux, Jocelyn Higdon, Jeff Hinchey, Adele Hlady, Carrie Hlady, Doug Hlady, Peter Hnatiuk, Donna Hochhausen, Philip Hochhausen, Dorothy Hodge, Megan M. Bain, James R. 8 Hughes, John M. Humeniuk, Jennie Hunsley, Ken Hunsley, Georgia Huosch, Faisal Ilnicki, Karol Ilnicki, Josephine Inter-Hospital Ambulance Service Iskiw, Alice J & G Auto Service Jackson, Heather Jackson, Joan Janvier, Rene Jaycock, H. William Jenks, Doreen Johnson, Evelyn Johnson, Marge Johnson, Marjorie Johnson, Mary A. Johnston, Vincent Joinson, David Joinson, Darla Jomha, Nadr Dr. Jones, Alice Jones, Gordon Jones, Georgina Josephburg United Church of Canada Kaip, Frank Kaip, Bonnie Kanig, Barbara Karpoff, Allen Karpoff, Betty Keaschuk, Kathryn Keheo, Mary Kembry, Joyce E. Kinsey, Thomas Kinsey, Judy Kirkpatrick, Wilbert Kirkpatrick, Shirley Kirton, R. Klenk, Edward Klompas, Chris Knudson, Libby Knutson, Earl Knutson, Alice Kolewaski, Bernie Kolewaski, Betty Kolewaski, Darcy Lamb, Paul Lamb, Audrey Lamont, Louise Lang, Benjamin Lang, Larry Lang, Enid Langwin, Michel Langwin, Maryann Lauridson, Susan G. Lauritson, Borge Lawrence, Norman A. Ledger, Gail Lednicka, Agnesa Lee, Mary S.F. Lefaivre, W. Paul Lefaivre, Marilyn K. Legaarden, Chester Legaarden, Maureen Legacy Inc. Leipnitz, Dean Leipnitz, Madeleine Lemmon, Jane Lepp, Brian Lepp, Liz Letendre, Cheryl Levasseur, Anne Lewsaw, Larry Lewsaw, Janice Lipinski, A. Eugenia Litzmann - deSousa, Rosemarie Litzmann, Mr. Litzmann, Mrs. Loiseau, Carole Lowes, Jack Loyer, Imelda Lysak-Lesher, Lorraine Makarowski, Lawrence Makarowski, Peter Makarowski, Mildred Makarowski, Russel Makarowski, Joyce Malin, Lois Mancini, Lucienne Mann, Denise Margolus, David Margolus, Pamela Marrazzo, Maria Marshall, Beryl Maruszeczka, Dave Maruszeczka, Marian Maskura, Lorraine Mastaler, Mary Match, Brian Mattern, Gordon Matthews, Marjorie McAllister, Jim McCaffrey, Donna McCannel, Donald McCannel, Dorothy McClure, Dorothy Matishak, Patricia McCreedy, W.G. McDonald, Larry McDonald, Kathryn McDonald, Patricia McEachen, Bob McEachen, Ann McGregor, Isabella McGregor, Rob Roy McGregor, Irene McInnis, Marie McKenzie, Kenneth McKenzie, Doris McKinstry, James F. McLean, Pam McLeod, Ann G. MacBeath, Mary McClung, Ronald McClung, Constance MacDonald, Catherine McMinn, David McMinn, Margaret MacKenzie, Lynda McMullen, Terry MacKintosh, Sherlynne MacKintosh, Alex McMurphy, Ronald Maclab Enterprises MacMillan, Elaine MacNeil, James MacNeil, Ruby Madarash, Cher Madarboccus, Fatima Maday, Walter Maday, Emily McPhee, Barbara McPhee, George McPhee, Betty McQueen, D. Mead, Dick Mead, Catherine Meagher, Chuck Meagher, Colleen Meagher, Kevin Donors Meagher, Shaun Paonessa, Savario Paonessa, Antonia Ritchie, Dorothy Sherman, Jack Sherman, Joan Meier, August Meier, Laura Parry, Dorothy Parry, William Rivalin, Stacy Sherman, Sandra M. Meister, Pauline A. Paterson, Jeanette Rizo, Lisa Shields, Ken Merit Contractors Association Patterson, Tracy Roberts, Bonnie Shukaliak, Belle Merrick, Ruth Paul, Mary Rollingher, Tulane Shupe, Margaret M. Mertz, Ruth Pawlick, Elizabeth Romanow, Mathew Romanow, Norma Shwanke, Norman Michaud, Alphonse Payne, Dan Roselle-Smith, Iris Siever, Ramona Milke, Norm S. Milke, Doris L. Dr. Peeters, Antonius Peeters, Klazina Rosychuk, William Rosychuk, Rose Sikora, Joseph Sikora, C. Joyce Miller, Ivan Miller, Virginia Pelton, Normon Rotary Club of Edmonton Northeast Simader, Doris Miller, Robert Pencil Points Designs Drafting & Home Inspections Ltd. Roulston, W. Sharon Simmonds, D.G. Simmonds, Lorna E. Rowe, Donald Rowe, Marguerite Simpson, Tracey Royal Canadian Legion Chapelhow Branch #284 Sinclair, Edna Marie Royal Canadian Legion Ex. Service Women Branch #215 Singh, Reinuka Royal Canadian Legion Fort Saskatchewan Branch #27 LA Slobodian, Linda Royal Canadian Legion Gibbons Branch #226 LA Smith, David A. Smith, Mary L. Royal Canadian Legion Kingsway Branch #175 LA Sobey’s Mills, Mary Minogue, Muriel Misty, Bhavin Mitchell, Gordon Mitchell, Natalka Mochulski, Andrew Mohr, Elizabeth Monahan, James Moore, Bill Moore, Edna Morais, Kevin Morris, Maureen Moysey, Olga Mung, Vivien Munro, Rob Munyon, Robert Munyon, Grace Munz, John Murray, Helen Murray, Linda Murrie, Shirley Mydansky, Rose Nahulak, Steve Naundorf, Clara Nazarchuk, Walter L. Neumann, Iris M. Nickel, Wilma Nickolchuk, Heather Nielsen, Dianne Norama Inc. NorQuest College Nugent, Carmel A. Odynski, Ron Odynski, Lynn Ogren, Ivy Oman, Joyce Onstine, Gladys Opalinski, Michael Order of Demolay - Edmonton Chapter Orlecki, Rose Ouellet, Irene Pace, Aldo Pace, Judy Pals Surveys & Associates Ltd. Perreault, Diane Petersen, Irene Peterson, Dorothy M. Petovar, Tony Petovar, Hazel Pettibone, Ross Pettibone, Edna M. Pfannmuller, M.J. Pfannmuller, Jeanne Phillips, Blair Pich, John A. Pickard, Lena Pickle, Laine Pickle, Donna Piepenburg, Roy Piepenburg, Beatrice Pilling, Ron Plains Insurance (1984) Ltd. Plypick, Victoria Royal Canadian Legion Redwater Branch #251 Royal Canadian Legion Strathcona Branch #150 LA Podloski, Elizabeth Royal Canadian Legion Westaskiwin Branch #86 Poirier, Irene Rozenhart, Lorraine Poloway, Janete Ruhl, Doug Ruhl, Linda Polut Ranko, John Polut Ranko, Jennie Runnalls, Barry Runnalls, Bev Poon, Eddy Russell, Glenna Porter, Allison Ryder, Lily Porter, Gloria M. Shelley, Doreen Ryziuk, Edward Power, Eric Power, Janice Salamandick, Josephine Price-Dornbush, Bev Sanford, Ron Sanford, Wilma Primmer, Charles W. Saskiw, Judy Prodor, Gerry Sawka, Anne Proudfoot, Stephany Sawka, Michael Sawka, Katherine Quigley, Evangeline Scarpelli, Anna Quigley, Tom A. Schaefer, Sherry Schaefer, David Radke, Hazel Schalm, Corinne Reedman, Ruby Reedman, Phil Schaumberger, Peter Rees, Dennis Rees, Stella Schindeler, Allan Schindeler, Doris Reyes, Elisa Schlegel, Nadia Reynolds, Frances C. Reynolds, Robert G. Schultz, Lena Reynolds, Penny Richards, Gord Richmond, Violet Rickenberg, Natalie Rinas, Herbert Rinas, Audrey Scott, Jacqueline Scott, Marjorie Sereda, Marcy Shaw, Elizabeth Shea, John Shea, Helen Shelemey, Paul Shelemey, Darlene Sinclair, Grant Skinner, Lila Smallwood, Anna M. Smith, Russell Spaner, Eira Spooner, Barb St. Albert Letter Carrier Depot St. John, Thelma Bryan, Dennis Starr, F. Ruth Stefanyshyn, Mike Stelfox, Andrea Stensland, John Stensland, Patricia Sterling Elevators Services Corporation Stevens, Ernie Stevens, Peggie Stevens, Terrence Stevens, Karen Stevenson, Linda Stewart, David E. Stewart, William Stewart, William Stewart, Jean Stickelmier, Barbaranne Stirrett, Caroline Stirrett, Esten Straub, Jean Strauss, Barry Strauss, Marie Strocel, Sarah Sundquist, Sheila Symic, Lorna SYSCO Foodservices Edmonton Tator, Alfred Tator, Eva Taylor, Mable E. Tessari, Marilyn Thiel, Rudolf Thiel, Annalotte Thiessen, Abraham Thiessen, Barbara Thomas, Bev 9 Donors Donations received In Celebration and Memory from October 1 to December 15, 2008 Ram Bhargava George Dewolf John Leskow Mary Schmuck Robert Black Rev. Cornelis Hessels Margaret Maher Clifford Snaith Ivan Brewster Muriel Hood Archibald Roy McEachen Ernie Stevens George Budziak Doris Hoskins Douglas McLeod Rose Taje Euphemia Burke Catharine Kalita Alison Monahan Ruth Thomlinson Joyce Butterworth William Kalita Shawn Parks Sally Thomlinson Ronald Corbin Leonard Klymchuk Alfred Purpur Frank Warawa Kenneth Crockett Beatrice Knott Bernice Remeika Murray Ward Pauline Dawes Phyllis Langier Merv Rogers Van Deelen, Dexter Van Deelen, Leona Thomas, Ron Thomas, Dianne Thomlinson, K. Ed Vanmeer, George Vanmeer, Edna S. Thomlinson, William Vanterpool, Alan Dr. Vanterpool, Joan Thomsen, Isabella Anaka, Lois Tim Horton’s #1113 (1326610 Alberta Ltd.) Varcoe, Jean L. Vasse, Edward Vasse, Daisy Tipler, Fay Vaydik, Catherine Tkach, Todd Tkach, Laura Vetsch, Audrey L. Tomm, Erna Vicker, Alan Vicker, Tammie Toporiwski, Carol Villareal, Doriza Travassos, Tania Vogelgesang, Frances Trott, Eileen Wahlstrom, Allan H. Wahlstrom, Gwen Troughton, Sandra Wai, Wayne Turner, David Turner, Carol G. Wallace, Sandy Turner, J. Turner, E. Walline, Marion Tweddle, Rod Tweddle, Gwenne Wandler, Pauline University Health Network Wanechko, Tina Van Dieken, Anky Warawa, Sophie Van Etten, Maria Wark, Connie Wark, Gary Van Waes, Nick Van Waes, Anne Warnock, Mary I would like more information about: Memorial giving Specific centre giving Planned giving (wills and bequests, life insurance, gifts-in-kind, etc.) Please call me Cindy Wilson 500, 9925 - 109 Street Edmonton, Alberta T5K 2J8 Tel. 780.448.2424 10 I would like to make a gift of: $100.00 $50.00 $25.00 Other Wasend, Gary Wasend, Barbara Wilson, Peter D. Wilson, Cynthia Washington, Erika Wiludda, Kathleen A. Wassing, Antonius Wassing, Maria Workun, Bernadette Watson, David Wowniar, William Wowniar, Claire Watson, Mary Woychuk, John Woychuk, Iris Watson, Merrill Watson, Doreen Wright, William Webb, Gordon Webb,Evelyn Wrona, Stan Wrona, Janina Webster, Grace Webster, Maryjo Wynnyk, Joan Wynnyk, Walter Wedman, Arnold Wedman, Anita Yacyshyn, Katie Weeks, Diana H. Yakimchuk, Doris Weir, Charles H. Weir, Christine A. Yamada, Tatsuo Yamada, Sakaye Wenckowski, Brenda Yau, Walter Whalen, Laura Youell, Gerry Youell, Linda Wheelbarrel Nursery Young, Albert Young, Jean White, D. M. Zaboroski, Stan White, Lindsay Zemp, Walter Zemp, Yolande White, Lori Zimmer, Marjorie Wicentowich, Olga Williams, Jennifer Williams, Terry Please contact us with any changes to your name or changes to your mailing address by: Name Address City/Province Postal Code Please make cheques payable to CapitalCare Foundation Charitable Registration No. 138748835 RR0001 500, 9925-109 St Edmonton, AB T5K 2J8 Tel. 780.448.2413 Fax 780.496.7148 ccfoundation@capitalcare.net The ladies of CTD (Catch the Dream) Realty bring a donation of socks, oranges and chocolate to residents of CapitalCare Kipnes Centre for Veterans Members of the St Albert Legion Branch # 271 of the Royal Canadian Legion provide KCV Care Manager Sherry Schaefer with a cheque towards the purchase of two new “low” beds. Kipnes Centre holiday traditions start with Remembrance Day Etch a Memory on the WALL OF PRIDE Etch a Memory in commemoration of your ‘hero’ and support the Kipnes Centre for Veterans Now, you can honour the memory and commitment of our veterans who served and continue to serve valiantly for our country. The Wall of Pride is located in the memorial garden at the Dianne and Irving Kipnes Centre for veterans. this is where inscriptions of family and friends of our canadian veterans and others will be etched in place, recognizing and remembering the pursuit of freedom and joining those already remembered on this wall. To order your etching complete the form below and mail with payment to: Serving Those Who Served c/o: CapitalCare Foundation, #500, 9925-109 Street, Edmonton, AB T5K 2J8 you will be contacted to finalize the details of your etching. the 4x8 blocks can include up to four lines of 11 letters per line and the 8x8 can include up to eight lines of 11 letters per line. I would like to reserve a ____ 4x8 etching ($300 each) or ____ 8x8 etching ($600 each) Contributor information: Mr. ___ Mrs. ___ Ms. ___ Other (specify):_______ Name_______________________________________________________________ Address _____________________________________________________________ City_________________________ Province _____ Postal Code _______________ Daytime Telephone ( Email _________________________ ) Payment Information: Memory Inscriptions: @ $300 each $ @ $600 each $ total enclosed $ Cheque Money Order Visa American Express Mastercard Card #: Expiry Date: Signature: Please make cheque or money order payable to: CapitalCare Foundation CapitalCare Foundation reserves the right to refuse orders of questionable taste. Charitable Reg. No 13874 8835 RP0001 November at CapitalCare Kipnes Centre for Veterans kicked off with “Canada Remembers” week leading up to Remembrance Day. The Kipnes Centre hosted two Edmonton schools - Northmount Elementary Grade 6 class and Major-General Greisbach School Grades 4 and 5. Guest readers were J’lyn Nye, who enthralled the class with a great World War I story, and KCV Chaplain Reverend Harry Kuperus, who shared his own story of being a young child in occupied Holland during World War II. After the stories, our guests had time to enjoy time with our Veterans. Thank you to all of the children, teachers, readers and Veterans who made “Share a Story” a success. Remembrance Day KCV conducted a very moving Remembrance Day ceremony that was very well attended by our Veterans and their families. Some of our Veterans opted to attend the ceremonies at the Butterdome accompanied by airmen of 408 Tactical Helicopter Squadron and soldiers of 3rd Battalion, Princess Patricia’s Canadian Light Infantry. Light-a-Tree Light-a-Tree, this year’s fundraiser, was used to raise funds for the KCV’s rooftop patio cover. The event was a hit with sumptuous desserts, specialty coffees, and both a live and silent auction. All participants had a wonderful time, the huge Christmas tree was lit and funds were raised! Rob McConechy, Community Liaison Coordinator, Kipnes Centre for Veterans 11 Hip fracture program continued from page 1 From left to right: CapitalCare Grandview Physiotherapist Sharon Kowch-Gordon assists Claire Watkinson with her rehab routine in preparation for her return home in three days. “I’m coming along like a house on fire,” says the 94-year-old hip fracture patient. Patients of the hip fracture program receive physical therapy twice a day, seven days a week for an average stay of 15 days. In addition, occupational therapy is provided to teach patients to regain basic skills such as dressing themselves. “The sooner they learn to use these tools, the sooner they can be independent, and that’s what they want most, to be independent again, ” says Haley. Claire Watkinson agrees. “I’m coming along like a house on fire,” says the fiercely independent woman who lived alone before her fall. Mrs. Watkinson, who admits she’s not afraid of adventure, says she’s delighted to be going to live with her daughter on a ranch west of the city, with “an awful mess of cattle” to tend to. “It’s going to be nice,” she said. Louise Haley says she’s pleased that the program is producing such positive results. “Patients like Mrs. Watkinson usually go into facility living after such a traumatic event,” says Haley. “I’m so pleased we’re able to send them home safely instead.” Bernadette DeSantis, Communications Manager, CapitalCare Corporate Services LobsterFest raises funds for residents Save the Date The Sherwood Park Rotary Club in partnership with CapitalCare Strathcona invite you to attend the 12th Annual Maritime LobsterFest and Auction, Saturday May 2. Tickets are $65 each and are available for purchase individually or by tables of eight. This lobster dinner and dance promises fun for all with a Maritime flair accompanied by a silent and live auction. The Sherwood Park Rotary Club has supported various community programs in Strathcona County for many years, including Junior Achievement, the Alzheimer’s Society, Sherwood Park Boys and Girls Club, The Robin Hood Association’s Learning Centre as well as helping CapitalCare Strathcona support its needs. Proceeds raised by CapitalCare Strathcona will be used for enhancements that improve the quality of life for residents. Some enhancements include: home-like mealtime venues, modifications to existing spas and activity rooms, and accessible, enhanced outdoor courtyards. For further information, please contact Montie Hicks with the Rotary Club at 780.935.8182 or Hanna Handreka with CapitalCare Strathcona at 780.417.4358. Monday June 1, 2009 Charity Golf Classic at The Links at Spruce Grove In support of Alzheimer’s care at CapitalCare facilities Entry fee: $200 To register or for more information contact; Cindy Wilson at 780.448.2424 or by email at cindywilson@capitalcare.net Hanna Handreka, Care Manager CapitalCare Strathcona The Barry Runnalls Legacy Fund was established in March 2007 on the occasion of Barry’s retirement as Director of Fund Development for the CapitalCare Foundation. The fund supports educational opportunities for staff at CapitalCare’s 11 sites. Yes, I would like to contribute to the Barry Runnalls Legacy Fund Tax Receipt required Yes No I am enclosing a donation of $ Name Rudy Chowaniec (left) and Leo Bauer (right), volunteers from the Knights of Columbus Council 4788, present CapitalCare CHOICE Dickinsfield Activities Convenor Sherri Bessette with a cheque for $500 for home-like improvements to our respite rooms. These two volunteers, who can also be seen helping out at CapitalCare Dickinsfield or at McConnell Place North, are very supportive of the Dickinsfield campus, helping out on our bi-monthly barbeques, rain or shine, helping us with clean up, even on weekends. With their continued support, wonderful community involvement and our great working relationship, the CHOICE Program runs that much more smoothly. We at CHOICE are very thankful for the generous donation from the Knights of Columbus and to Leo and Rudy for your Going the Extra Mile attitude! Sherri Bessette, Activities Convenor CapitalCare CHOICE Dickinsfield & CHOICE Mental Health 12 Address City/Province Payment options: VISA AMEX Postal Code MASTER CARDCHEQUE (Make cheques payable to: CapitalCare Foundation) Name on card Card number 500, 9925 - 109 Street NW Edmonton, AB T5K 2J8 Expiry date Charitable Registration No. 13874 8835 RR0001 Military Christmas traditions celebrated at KCV On December 18, the Princess Patricia’s Canadian Light Infantry hosted their second annual Soldiers’ Christmas Dinner at the centre. It was a cross between a formal Mess Dinner and Christmas Dinner. Corporal Chris Smale was the youngest soldier to attend and Mr. Frederick Chennell was the oldest soldier at 96! Mr Fred Lowther was a very close second at 95 years old. Twenty of our Elders attended the dinner along with some family members, and five Patricias who are serving in the Canadian Forces. A total of 55 people enjoyed a fabulous turkey dinner prepared by the staff of KCV and served by volunteers and the management team of Kipnes. Photo (from left to right): Warrant Officer Dave Schulz and resident Malcolm McNeill at the dinner. CCD celebrates ethnic diversity CapitalCare Dickinsfield’s 3rd floor garden area was ablaze with color and ethnic diversity on October 2 for a showcase of worldly fashions. The entire Dickinsfield campus pulled together a myriad of culturally diverse costumes and memorabilia representing over 30 different countries. The international parade featured 50 different costumes modeled by residents, volunteers, family members and staff. Close to 100 spectators watched the event and were intrigued by the narration and musical accompaniment to each costume. The recreation department would like to thank everyone who pitched in with the event, including those who brought in outfits, the models and particularly the staff who came in on their days off to be part of the show! Photo: Centre Educator Jody Cook models a costume from Spain. On December 14, the Kipnes Centre for Veterans welcomed the 15 Service Battalion for their annual visit. Senator Claudette Tardiff and Member of Parliament Laurie Hawn were special guests of the battalion, along with their Honorary Colonel Ian Taylor, and Honorary Lieutenant Colonel Bob Wasylyshen. The Commanding Officer, Lieutenant Colonel Cynthia Lenders, her soldiers, sergeants, warrant officers, and officers had a great time of fellowship with our Veterans. And of course everyone enjoyed the arrival of Santa! Photo: (from left to right): OCdt Eliza Holst and Cpl. Tammy Hunking visit with a KCV resident. Rob McConechy, Community Liaison Coordinator, CapitalCare Kipnes Centre for Veterans CCN Administrator jailed for charity CapitalCare Norwood Administrator Penny Reynolds is led out of the centre in handcuffs by Retired Chief Assistant Charlie Morland as staff look on. Penny was “jailed” October 23 as a fundraiser for the Canadian Cancer Society’s annual Jail ‘N’ Bail event. Her “bail” was set at $1,200 and staff from across CapitalCare contributed to her release by raising $1, 700. October marked Penny’s first anniversary as administrator and the staff said they wanted to give her something special so she would not forget the date. “The staff completely caught me by surprise,” says Penny. “It was actually quite fun!’ Sandra Troughton, Volunteer Coordinator and Recreation Manager, CapitalCare Dickinsfield 13 Ask a Physician Why are residents known to have “Superbugs” not required to cover up? In my visits to the nursing home, I’ve noticed that some of the residents have “Superbugs” but we don’t make them wear gowns and gloves like they do in the hospitals. I’m afraid these germs will spread to my loved one. Shouldn’t the nursing home be doing more to protect others from the spread of these germs? Let me first try to explain what these so called “Superbugs” are. Usually we are referring to a couple of common bacteria, Staphylococcus and Enterococcus, that have become resistant to the antibiotics that usually work quite well. The Staphylococcus, or Staph, that has developed this antibiotic resistance is called MRSA. The Enterococcus that has become antibiotic resistant is called VRE. We call MRSA, VRE and some other bacteria Antibiotic Resistant Organisms or ARO’s An important point about these bacteria is that most of us have Staph and Enterococcus living in or on our bodies without causing any illness at all. We say that we are colonized by these bacteria. Most residents who have MRSA or VRE are only colonized by these bacteria, the same way that they could be colonized by the usual varieties of the same bacteria. The MRSA and VRE bacteria are not any more contagious or any more dangerous than the usual varieties. We do not treat residents who are simply colonized with these germs as the decolonization protocol may cause the resident more harm. The bacteria may also become resistant to the treatment we use for decolonization, making that treatment less useful in the case of a real infection. It can happen that a resident will get an infection from MRSA or VRE. The infection may be minor like a pimple or boil, or could be very serious. The physician, with advice from an infectious disease specialist, will decide on the best course of treatment in these cases. As you noted, we approach these Antibiotic Resistant Organisms differently in continuing care than in acute care. There are a couple of reasons for this. One is that a continuing care facility is a resident’s home, and we try to balance precautions with a home-like setting. We also know that residents with MRSA or VRE do not present a danger to other residents or to health care workers. It is a different story in the acute care hospital where the patients are sicker and requiring more care. If a resident is known to have an ARO, or is found to have an ARO upon admission to continuing care, the resident is assessed for the risk of transmitting the germ to others. Residents would be considered low risk if they are able to look after themselves somewhat, have no open sores, and are able to use the washroom. Any resident with MRSA or VRE may still come out of their room as usual and be involved in usual activities with other residents such as eating in the dining room. Staff will wear gowns and gloves if they are doing direct care, such as washing or dressing, to a resident with MRSA or VRE. The main protection against the spread of these bacteria is hand washing. This is most important for health care workers having contact with any resident, whether the resident is known to have an ARO or not. Dirty hands are by far the main way that these germs are spread from one person to another. Anytime a resident — or anything in their room — is touched, the hands must be washed. The washing may be with soap and water, or with the alcohol-based foam hand cleaner available almost everywhere in our facilities. Visitors should be reassured that it is perfectly fine to touch and hold a resident. They just must remember to wash their hands before and after their visit. The main messages are that we do not need to be very afraid of these germs, and that frequent hand washing after contact with every resident will make the tiny risk even smaller. Dr. Douglas Faulder, Director, Medical Services CapitalCare Corporate Services Can personal care be stopped if I feel the resident’s behaviour puts me at risk? Ethel Ethics In my work as a Health Care Aide, I recently was involved in a very stressful situation. I was providing care to a resident with advanced dementia when the resident tried to hit me. I tried to calm the resident, but she continued to strike out. To protect myself, I retreated and said I would come back later. However, a family member insisted that I provide the care to her loved one that she needed and was entitled to and threatened to complain to my supervisor if I didn’t. How should I have handled the situation so that the resident received the care she deserved without causing harm to myself? Caring for a person suffering from advanced dementia is both rewarding and challenging. It can be hard to communicate in the usual way with these residents, and sometimes verbal and physical aggression towards other residents and staff can occur. Care staff are frequently conflicted in how to deal with this behaviour in residents. Ethically and professionally, they want to care for these residents, but must also protect themselves. And the situation can be complicated by the presence of family members who may be understandably disturbed by what they see and hear, and may become quite concerned for the welfare of their loved one. Ethical challenges in situations like this can be examined based on a number of principles, starting with that of beneficence, or “striving to do good.” In trying to provide the necessary care to the resident, you met the test of this principle. Another key principle is that of autonomy, meaning respect for the wishes of the resident. Persons with advanced dementia often have limited ability to communicate, so, while we may not know the reasons behind the resident’s aggression, in this case it is fair to assume that she was not willing to receive care at the time of the incident. Since the care was non-urgent, not providing it under the stressful circumstances at the time was justified. 14 Mark your calendars to attend: The 13th Annual Long Term Care Winter Conference at the Fairmont Jasper Park Lodge, March 20-22. Confirmed Speakers: • Dr. Peter McCracken • Dr. Jasneet Parmar • Dr. Jean Triscott with Dr. Waugh • Dr. Geoff Taylor • Dr. Robert Brown • Anne-Marie Böstrom • Erik Banks Williams Topics inlcude: • Development of a standardized model of capacity assessment • Towards culturally responsive care in dementia & end-of-life care • Long term care in Sweden • Tissue donation and honoring patient wishes: Facts for end-oflife care providers • Clostridium difficile. • Wound care beds Registration Fee: $160.00 To register, contact Carmen Tecún Olmos at 780-448-2416 or email carmentecunolmos@capitalcare.net. To book your accommodation, call the Jasper Park Lodge at (1-800-441-1414) by February 17 to receive the special conference rate starting at $169/day (mention the Long Term Care Winter Conference). One booking per delegate please. Finally, we need to consider the principle of nonmaleficence, or “doing no harm.” In this case, the principle applies to the resident as well as to you in your role as care staff. Given the resident’s level of agitation, there was a risk of emotional and physical harm to her had you insisted on continuing the care, especially because it was of a non-urgent nature and could be administered later with no harmful consequences. In terms of your own involvement, the situation carried some risk of physical injury to you had you insisted on providing care to this resident. You had to decide how far you should expose yourself to the risk of injury in trying to care for a resident with difficult behaviours. Had you incurred an injury, you may have had to take time off work to recover. This would have resulted in increased stress on your co-workers, potentially causing harm to other residents because of the extra workload on the remaining staff. In terms of the behaviour of the family member, we need to remember We want to hear from you. that leaving a loved one in the care of What are your concerns? others often creates stress and feelings of guilt in family members, which can Please send your questions to: result in strong reactions to these types Ask the Experts of situations. In this case, it would be c/o The Editor - P&P Newsletter best to de-brief on the situation in a CapitalCare calmer setting with the family member. 500, 9925-109 St. If the family member is not satisfied with Edmonton, AB T5K 2J8 the outcome, the CapitalCare concern E-mail: info@capitalcare.net resolution process would be followed. Your turn... Staff shortages easing; closed LTC beds re-opening A fall Hiring Fair held November 13 at CapitalCare Norwood has resulted in the hiring of nearly 30 new employees and reduced the number of staff vacancies to 129 across the organization, down from an all-time high of 234 in October 2007. Over 100 applicants attended the Fair and at least 50 people were interviewed on site. “It was such a good turn out,” said Lolita Javate, Staffing Resources Assistant at Norwood. “The people I interviewed were great candidates who were not only qualified but had really applicable experience.” As a point of interest, several Nursing Attendant candidates from Ontario and Quebec attended the fair and many of those people were hired. CTV news promoted the Hiring Fair and helped to spread the CapitalCare name throughout the Edmonton area. At the same time, Alberta Health Services reported a reduction in the number of beds closed due to staffing shortages across the Capital region. Nine beds remain closed as opposed to 102 bed closures in September 2007. During this time, the staff vacancies in the continuing care sites also decreased: RN (part-time) by 14%, LPN (full-time) by 29%, LPN (part-time) by 40% and Health Care Aide (part-time) by 29%. The next Hiring Fair is scheduled to take place this Spring. In December, CapitalCare CHOICE Norwood welcomed a new Centre Care Manager. Dale Marshall comes from Hamilton, Ontario and has over 15 years experience as a Victorian Order of Nurses visiting nurse and as manager of the VON Day Program for the past 12 years. Dale followed her husband to Alberta, who had relocated here several months earlier. “There are lots of opportunities here in health care,” says Dale. Dale says she chose CHOICE because it matched her experience in community day programs and because “the model Dale Marshall really appealed to me.” She says she was attracted to CapitalCare because of its focus on person-centred care, not just for residents and clients, but for staff as well. “CapitalCare as an organization really values its staff,” says Dale. “The opportunities to keep learning on the job and to work as part of an interdisciplinary team are very appealing.” Natalie Zachuruk, Manager, Workforce Planning and Recruitment, CapitalCare Corporate Services Mark Your Calendar! Annual Employee Awards Evening Thursday May 21 Fantasyland Hotel Reception 7:00pm Program 7:30pm Reserve your tickets Call 780.448.2421 Celebrating CapitalCare employees Eight new health care aides graduated December 12, from an accelerated training program that began in May and are now working at CapitalCare sites. From left to right they are Nada Shibley, Nelia Sagupied-Krausert, Samantha Ring, Rebecca Morphy, Teresita Baira, Angela Gartner. Missing from the picture are Lorraine Crawford and Amanda Ellis. The graduation took place at the same location where they did their class work, CapitalCare Dickinsfield. Thanks to all staff and managers at Dickinsfield, Kipnes Centre for Veterans and Strathcona who assisted these new HCAs to reach their goals. To find our more about becoming a Health Care Aide visit www.carework.ca. Farewell to... ...CapitalCare Strathcona Administrator, Helen Shea, who accepted the position of Case Management Consultant with Alberta Health Services on Jan. 2. Helen joined CapitalCare in 2002 as Care Manager on unit 2CD at CapitalCare Dickinsfield and was appointed Administrator of CapitalCare Strathcona Campus on April 20, 2006. Thank you, Helen, for your contributions to CapitalCare. You will be missed by your colleagues throughout the organization and at the Strathcona Campus. Helen Shea Welcome back... ...cathie gillespie, who was the Administrator at CapitalCare Lynnwood. Cathie has accepted a temporary position for six months as Administrator at CapitalCare Strathcona. Cathie Gillespie Welcome... ...to all new residents, families, staff, volunteers and donors who have joined CapitalCare since the last issue of the People and Progress newsletter. 15 Couple celebrate 67 years of marriage together at Lynnwood On February 9, two residents of CapitalCare Lynnwood will celebrate their 67th wedding anniversary together in the same continuing care facility thanks to a dedicated care manager, a caring social worker and a supportive family. The story of how Else, 97, and her husband Elias Stefaniw, 92, came to be together at Lynnwood was featured on Global TV News and will be shown at the CapitalCare Foundation’s annual Valentine’s Gala February 11. The gala theme is “celebrating love through the ages” and the Stefaniws certainly have something to celebrate – being together again after a three-year separation. The story started in 2005, when Else came to live at Lynnwood. According to the couple’s daughter Lea Taylor, Elias “really missed her a lot” when she went into continuing care. For three years, Lea, who suffers from rheumatoid arthritis, would dutifully drive her father to Lynnwood everyday so he could visit with his wife. Lea would bring along a pot of coffee and a snack and they would sit in the atrium and visit. “Dad would always ask, ‘Are you okay, Mama?’” says Lea. In April 2008, Elias’ health also declined and he was admitted to continuing care at the Edmonton General, located downtown. Elias insisted on continuing his daily visits to his wife and Lea didn’t dare say no to driving him across town to Lynnwood. She recalls her father’s anger and confusion when once, a few years earlier, she and her husband Ray took a break for two days and Elias got so worked up about missing his daily visits with his wife he ended up taking a cab to Lynnwood. After two weeks of the back and forth, Agnesa Lednicka, the Care Manager on 4th Parker Pavilion, announced that she had made arrangements to bring Elias to live at Lynnwood, in the same room as his wife. “Agnesa went the extra mile to bring them together again,” says Lea. At Christmastime, Lea sent a note of thanks to Agnesa and the care team on 4th Parker Pavilion. “We feel it important they have some together time in their remaining years,” she wrote. Lea continues to visit everyday at 1pm. Lea’s husband Ray, who is blind and often accompanies her on her daily visits, credits the care team at Lynnwood with saving his wife’s sanity. “(Lynnwood social worker) Jim Thompson was a tremendous help, not only to my in-laws, but also to my wife and I,” says Ray. He recalled how Jim helped him get through a tough time after the sudden death of his guide dog. “He’s so caring,” echoes Lea. Lea says mom is much happier now that she has her husband nearby. “He caters to her every need,” says Lea. She says her dad, unlike her mom, speaks both English and German, and doesn’t hesitate to call the care team if his wife needs attention. Happy together! Elias and Else Stefaniw, married 67 years, are happy to be together at CapitalCare Lynnwood, after a three-year separation. Care manager Agnesa Lednicka has noticed the difference too. “Else used to call out a lot, and would become agitated when staff couldn’t understand her,” says Agnesa. “Now she has her husband and she feels more secure in her surroundings. Lea says her dad is doing better now too because he’s not alone. She says her parents appreciate all the activities at Lynnwood, especially the musical entertainment. They very much like the home-like atmosphere, especially the atrium garden where they visit each day with their family. Lea and Ray say they appreciate the work the CapitalCare Foundation does in raising funds to enhance residents’ quality of life. Lea says she can’t imagine a better place for her parents to spend their remaining days. “They are so well looked after here, they don’t want for anything.” Bernadette DeSantis, Communications Manager, CapitalCare Corporate Services Front row (from left to right): Else and her husband Elias Stefaniw celebrate their first Christmas together on 4th Parker Pavilion, CapitalCare Lynnwood, with their daughter Lea and son-in-law Ray. What do you think... A fundraiser in support of Alzheimer’s care. Info: 780.448.2424 or www.capitalcare.net ...about this newsletter? ...about what you’d like to see in it? Please send your comments to: 500. 9925 - 109 Street Edmonton, AB T5K 2J8 Tel. 780.448.2425 Fax 780.496.7148 bernadettedesantis@capitalcare.net 16
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