First Year Education - Holyoke Community College

Transcription

Holyoke Community College
Spring 2012
Volume 3 • Issue 1
Your Community Resource for Education, Training, and Enrichment
TM
First Year
Education
Laying the foundation for
student success
All Kinds of Students
All Kinds of Support
Not a typical student?
Don’t worry, community
colleges know how to help!
HCC’s Adult
Learning Center
Nurturing new beginnings
www.hcc.edu
Welcome from the President
Throughout my career in higher education, I’ve met many prospective students who wanted an education, were
thrilled by the opportunity to learn, and eager to work toward a career that excited them—but were scared to death
they might fail. Whether a high school student or an adult with years in the workforce, contemplating college can
incite nerves in even the most confident soul.
If that sounds like you or someone you know, I hope you’ll read this issue of Career Focus. You’ll discover what HCC
students have at their fingertips: a comprehensive support network focused on student success. It starts in the
classroom, with professors who care. Visit HCC, and you’ll notice conversations between students and professors that
continue well after classes end. Walk past faculty offices and you’ll see students stopping by to ask questions, discuss
assignments and plan their coursework for the next semester.
Throughout the college, you’ll find an army of staff working to support the learning that takes place in the classroom.
From Admissions to Advising, from the Center for Academic Program Support to Counseling Services, and from the
Career Center to a host of specialized programs such as STRIVE, New Directions, and Pathways, HCC provides
comprehensive services and resources that enable our students to thrive.
If you (or someone you know) are ready to get started, I invite you to call or visit HCC. You won’t find anything
frightening—just dedicated, caring people ready to help you take that important next step.
Sincerely,
William F. Messner
President, Holyoke Community College
Guide to HCC’s Course Schedule Publications
The Registration Booklet is the source for credit course information. It is
available online @ www.hcc.edu (PDF) and on campus. call the Welcome
center (413) 552-2000 to request a copy. courses fill quickly and sections
are added continuously, so for the most up-to-date information about course
availability, instructor names, and course descriptions visit www.hcc.edu and
click on “myHcc”.
CareerFocus magazine provides articles and information about career and
educational paths, along with information about HCC’s academic programs and
education and training for business, organizations and individuals. It is mailed
to many households in HCC’s service delivery area each
semester and is available online @ www.hcc.edu (PDF).
ege
munity Coll
nt
Holyoke Com
and Enrichme
, Training,
ty Resource
Your Communi
Spring 2012
Issue 1
Volume 3 •
TM
Students
All Kinds of Support
of
All Kindsa typic
al student?
Not
, community
Don’t worry
how to help!
colleges know
A Foun
ess
student succ
lt
HCC’s Adu ter
Learning Cen nings
HCC’s Business and Community Services Bulletin
provides information about professional development and
personal enrichment courses and programs for adults
and children. Expand your knowledge. Learn new skills.
Improve your life. meet new friends! The bulletin is
available online (PDF). Print copies are available by
calling (413) 552-2500 or (413) 552-2320.
begin
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www.hcc.
• more than 12,800 credit and noncredit
students attended Holyoke Community
college last year.
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HOLYOKE COM
MUN
ITY COLLEGE
BUSINESS &
SPRING 2012
for Education
First Year
ation
Educ
dation for
Nurturing new
Did You Know?
n Booklet
egistratio
2—16
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udents:Nov
COMMUNITY
SERVICES
COURSE BULLE
TIN
• Financial assistance is available to
students who need help meeting
educational costs. About 50 percent of
Hcc students receive financial aid.
• Hcc’s average class size is 22.
• Hcc provides comprehensive support
services to help students succeed.
New Year,
New Start
• Computers
& Technology
• Personal Enrich
ment
• Professional
Development
• Testing & Test
Preparation
Non-credit Profe
ssional Developme
nt & Personal Enrich
Classes start
in Janua
ECRWSS
CUSTOMER
BUSINESS
ment
Courses
ry and throu
ghout the spring
Register now!
www.hcc.edu
• Hcc has more than 30 transfer
agreements with public and private
four-year colleges and universities in
Western massachusetts and beyond.
Graduates have transferred to Amherst
College, Smith College, Mount Holyoke
College, Cornell University, University
of Massachusetts, Westfield State
University, Johnson and Wales University,
Elms college, American International
College, Springfield College, Western New
England college and many more.
• members of Hcc’s 2011 graduating class:
Range in age from 18 to 74.
Include 1,104 graduates who were
awarded 1,148 associate degrees and
certificates.
Include residents of 67 massachusetts
towns, Connecticut, New Hampshire,
New York, and states and territories as
far away as South carolina. countries
of citizenship for International
graduates include Dominican Republic,
Lithuania, Peru, Poland, Sri Lanka and
Vietnam.
Contact Us!
Academic Affairs: (413) 552-2770
For help changing your major or
switching your advisor.
Admissions: (413) 552-2321
email: admissions@hcc.edu
Advising Center: (413) 552-2722
email: advisingcenter@hcc.edu
For assistance with academic advising.
David M. Bartley Center for Athletics and
Recreation: (413) 552-2161
Bookstore: (413) 552-2521
Buy and sell back class books.
Career Center: (413) 552-2597 or
2322 Help searching and applying for jobs.
Co-operative Education: (413) 552-2322
Center for Academic Support:
(413) 552-2584 Problems with math or
writing? can’t figure out English Lit? This is
the place to call.
Center for Business & Professional
Development: (413) 552-2122 Training
for business and industry, professional
development, and more.
Community Services: (413) 552-2324
Fun and informative non-credit courses and
workshops and Adult Basic Education.
Office for Students with Disabilities &
Deaf Services: (413) 552-2417
osd@hcc.edu Provide accommodations to
assure access to college programs
and services.
Online Learning Advising:
(413) 552-2236 dladvising@hcc.edu
Financial Aid: (413) 552-2150
Online Technical Help: (413) 552-2124
Student loans, grants, and other resources to dlhelp@hcc.edu Online help for: WebCT,
help finance your education.
myHcc (Self-service), Student email.
Kittredge Center for Business and
Workforce Development:
(413) 552-2500 kittredgecenter@hcc.edu
Placement Testing & Assessment:
(413) 552-2055 For placement testing
and photo IDs.
Student Records/Registrar: (413) 552-2319
Transfer Affairs: (413) 552-2498
Want to take everything you’ve learned at
HCC and transfer to a four-year college?
Transcript Request Information Line:
(413) 552-2142 For recorded instructions on
requesting an official Hcc transcript.
Library: (413) 552-2733 More books,
Student Account Services:
microfilms, periodicals, and online resources (413) 552-2101 Questions about your bill?
than you could read in a lifetime!
call or stop by Frost 201.
Weather Hotline: (413) 552-2900,
ext. 1418 Call this number during winter
storms to find out if the college is open.
New Directions: (413) 552-2346
Pre-admission counseling & services for
adult women returning to school.
Welcome Center: (413) 552-2000 Here’s
where to get started!
Student Affairs: (413) 552-2100
Great resource for campus activities,
or any questions about student life.
General Information: (413) 538-7000
Publisher:.......................Holyoke Community College’s Marketing
and Communications department
Editors:....................................William Murphy and JoAnne Rome
Contributors/Editorial Support:.................................... Chris Yurko
William Murphy and JoAnne Rome
Photography:.............................. JoAnne Rome, Jack Scanlon and
Chris Yurko
Holyoke Community College President
William F. Messner
Holyoke Community College Board of Trustees
John J. Driscoll, Chair
Helen Caulton-Harris, Vice Chair
Joseph Wright, Secretary, Alumni Representative
James F. Carey
John J. Ferriter
Robert Gilbert
Jorge Gomez
James Lavelle
David Morin
Natalia Muñoz
Julie Pokela
Holyoke Community College maintains and promotes a policy
of non discrimination on the basis of race, creed, religion, color,
gender, sexual orientation, age, disability, genetic information,
maternity leave, and national origin in its educational programs,
activities, or employment policies, as required by Federal and State
anti-discrimination laws. In addition, the college maintains and
promotes a policy of non-discrimination on the basis of gender
identity/expression.
CareerFocus is published three times a year by Holyoke
Community College, 303 Homestead Avenue, Holyoke, MA 01040
in partnership with Washtenaw Community College, Ann Arbor, MI
48106.
All rights reserved. No part of the material printed may be reproduced
or used in any form or by any means, electronic or mechanical,
including photocopying, recording, or by any information storage
retrieval system without the permission of the publisher.
CareerFocus
Questions about HCC’s programs and services described in
this publication should be directed to the Welcome Center
(413) 552-2000 or by emailing admissions@hcc.edu. Comments
and questions about the publication itself can be directed to HCC’s
Marketing and Communications department (413) 552-2182;
email: jrome@hcc.edu.
Contents
Features
3
Resource Spotlight:
HCC Advising Center
4
Facts and Finds
Faculty Profile
5 Professor Vanessa Martinez
6
First Year Education
Laying the foundation for student success
8
HCC’s Adult Learning
Center
10
Degree or Certificate?
Which path is right for you?
Student Profile
Student Profile
13
Business Corner: Innovation
12 Brenna Pevato
12 Silverina Reyes
14
The Kittredge Center for
Business and Workforce Development
1 5
All Kinds of Students All Kinds of Support
Not a typical student? Don’t worry,
community colleges know how to help!
16
Resource Guide
© 2012 Holyoke Community College
Find More
Online
Download a free
QR Reader for
your smartphone and
scan this code for
more information about
Holyoke Community College
I
(413) 552-2000 Holyoke Community College I www.hcc.edu
CareerFocus I Spring 2012
I1
Picknelly Adult & Family Education Center
Comprehensive community resources in downtown Holyoke
Located on the upper floors of the new Holyoke Transportation Center, the
Picknelly Adult and Family Education Center (PAFEC) was established by
members of the Juntos Collaborative, Holyoke Public Schools, and Holyoke
Community College to provide Holyoke residents with free and low cost adult
basic education and related services in an easily accessible location.
Open from 8 am to 10 pm, the PAFEC offers GED preparation and testing, Adult
Basic Education (ABE) and English for Speakers of Other Languages (ESOL)
classes, tutoring and mentoring, career counseling, workforce development
classes, transition to college programs, and credit college classes taught by HCC
instructors. The newly opened Gill Technology Center offers free and low cost
basic computer and software classes in English and Spanish, a career readiness
certificate pilot program, Basic Essentials Skill Training for the Workplace
(BEST) program, and free open lab sessions for the general public.
PAFEC’s meeting space and video conferencing facilities are also available for
area businesses and non-profits.
• Wheelchair accessible
• WiFi available throughout the building
• PVTA buses to Transportation Center throughout day
• Parking on street and in garage
• Mountain Joe Cafe on first floor
206 Maple Street • (413) 552-2990 • pafec@hcc.edu
ollege
munity C
Enrichment
olyoke Com
H
Fall 2011
Visit CareerFocus ONLINE and link
directly to HCC’s programs and resources
• Issue 3
Volume 2
TM
ining, and
cation, Tra
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nity Resour
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Valuable Career Information
You Need Now
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• Looking for a new career?
• Need a better income?
A mul
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under one
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Holyoke Com ion, Training, and Enrichment
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Holyoke CommunAvenue
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303 Homeste
01040
Holyoke, MA
• Ready to move up?
TM
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303 Homeste
01040
Holyoke, MA
• Issue 3
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.edu
www.hcc
Fall 2011
for Educat
The NEW Interactive CareerFocus magazine connects you directly
to Holyoke Community College resources to help you choose the
right education and career path.
Check it out at
hcc.mycareerfocus.org
ECRWSS
CUSTOMER
BUSINESS
2
I Spring 2012 I CareerFocus
www.hcc.edu I Holyoke Community College
I (413) 552-2000
Resource Spotlight:
HCC Advising Center
B
y all accounts, HCC’s
Advising Center was, for
years, a rather unpleasant
space. “Hot, ugly, musty, dark,
noisy. Shame on us,” says
Yanina Vargas-Arriaga, HCC’s vice
president of Student Affairs. “For
too many years, that place was an
institutional oversight.”
Today, students who visit the
newly renovated and reconfigured
HCC Advising Center in Frost
273 will find a much different and
improved space thanks to a $700,000
reconstruction project. “We wanted
a place that is welcoming and would
function as a one-stop service shop
for students with respect to their
academic enrollment needs,” says
Vargas-Arriaga.
The new space is bright, fresh, open
and inviting. Students can now sit
and wait to talk to an advisor in the
comfort of upholstered armchairs.
There are six self-service computer
stations for students who want to
do their own research on classes,
academic programs or transfer
opportunities. “If they get stuck, if
they run into a stumbling block,”
says Vargas-Arriaga, “there is always
someone there to help them.”
I
The center has more advising
stations, ten now compared to
seven before, and each one is large
enough to accommodate students
in wheelchairs. “We created larger
cubicles that all look alike,” said
Vargas-Arriaga. “It’s important that
students don’t have to feel like they
have to go to a particular advisor
based on their mobility. “We want
everyone to feel treated with dignity
and respect.”
Before, the Advising Center shared
the space with HCC’s Educational
Testing and Photo ID centers. But the
noise and bustle from the Advising
Center and Photo ID Center proved
disruptive to students taking the
mandatory tests used to gauge their
academic levels. Those areas have
now been split up. Educational
Testing and Photo ID are now
next door in an adjoining space,
maintaining a connection but clearly
separating their functions.
The last piece of the reorganization
was to move Transfer Affairs out of
Admissions and into the Advising
Center. “We believe in providing
a seamless advising process for
students,” says Vargas-Arriaga. “They
can come if they need to have an
advisor look over their transcript, or
get help making course selections,
then see the transfer counselor to
make sure they have the right credits
they need for the college program
they want.”
There is also a reception area, a
small meeting room in the back,
and an extra office that can be used
by college recruiters who come
to campus to meet with potential
transfer applicants. During peak
times—priority and open registration
periods—the Advising Center will see
more than 200 students a week.
All students—new, transfer or
returning—must visit the Advising
Center as part of their educational
planning process. After they take
their placement tests, they come to
the Advising Center to meet with one
of the on-call advisors, pick a major,
review their test scores, and select
their first semester classes.
“All students are assigned a faculty
advisor on the basis of their major,
but the Advising Center is an open
to any student who needs advising
at any time of the year,” says Linda
Scott, the advising center’s assistant
director.
During one recent morning, HCC
sophomore Rachel Guillotte, a liberal
arts major from Westfield, was
resting in a cozy armchair in the
Advising Center, waiting for her noon
appointment with Transfer Affairs
counselor Mark Broadbent. “I’m here
to talk about transfer, to see what
colleges offer,” she said. “I’m not up
on this kind of thing so I’m hoping he
will help me figure out where I want
to go.”
Students can make an appointment
or just drop in between classes.
They can also talk to an advisor by
telephone (413-552-2722) or email
(advisingcenter@hcc.edu). All services
are free. The Center is open Monday
through Thursday, from 8:30 a.m. to
6 p.m. and Friday from 8:30 a.m.
to 4:30 p.m.
I3
Personality
and
Paycheck
A
N
D
Your
personality
may have a
bigger effect
on your
bottom line than you ever
imagined.
openne$$
conscientiou$ne$$
extraver$ion
agreeablene$$
neurotici$m
Psychology’s so-called “big five”
personality characteristics
(openness, conscientiousness,
extraversion, agreeableness,
neuroticism) are used by
professionals to describe the
human personality, but a new
study shows that they may
also describe how we earn,
spend and save money.
Chances are, if you are
conscientious, even tempered
and extraverted, you probably
have more money in the bank
than if you’re agreeable, open
to experience and neurotic.
University of Michigan
economist David Weir and
University of Pennsylvania
psychologist Angela Lee
Duckworth collected data on
almost 10,000 adults age 50
Can You
Take It?
How are you
at receiving
criticism?
Do you get
defensive? Angry? Hurt?
Or do you gratefully accept
feedback as an opportunity to
improve yourself?
And how are you at giving
criticism? Do you accuse?
Speak bluntly? Offer
unsolicited advice? Or do you
tactfully ask questions first
and make suggestions later?
Basically no one likes being
criticized and most of us
aren’t very good at delivering
it either. But criticism has a
valuable role to play in the
workplace, so we can all use
Majorly
Important
When choosing a
career path, men
and women are
not as far apart
as you might guess. There is a lot
of overlap in the choice of college
majors between the sexes–but a few
notable differences too. Men still
choose engineering and computer
careers in much larger numbers–
both fields in which six-figure
salaries are commonplace. And
women still dominate in English,
humanities and liberal arts–fields
that pay far more modest salaries.
Although money isn’t everything,
many college freshmen state that
becoming financially well off is
among their life goals, and the
choice of a major can make a big
difference in income.
4
and older and
compared their
personality
characteristics,
their cognitive
ability (IQ),
wealth, and
lifetime
earnings
records from Social
Security.
Not surprisingly they
found that people who score
high on conscientiousness not
only earn more than average,
they also save more than
average. Even-tempered folks
who score low on neuroticism
tend to earn more money–but
they don’t necessarily save
more. And while extraverts
and introverts earn about
the same, it’s the extraverts
who save more. And perhaps
surprisingly, people who score
high on agreeableness and
some ground rules for both
dishing it out and taking
it. “How to Take Feedback”
in the March 15, 2011
Psychology Today offers a few
guidelines.
“Much of our growth and
development depends on
interactions and other
experiences that feel bad.
Criticism has a hallowed
role in nearly every area
of human endeavor,” says
author Karen Wright.
Some of the rules of giving
effective feedback are:
•Leadwithaquestionsuch
as “How do you think
you’re doing?” so the other
person feels included in the
solution.
•Don’tgivecriticismunless
it’s been invited.
•Makesureyouhavethe
authority to give feedback.
Criticism from those
considered unqualified is
rarely welcome.
openness to experience tend to
earn less and save less.
So it seems personality has
a real correlation with our
work and money habits–as
for the personality types that
are more fun at parties, that’s
another study.
Source: “Personality, Lifetime
Earnings, and Retirement Wealth,”
October 2010 University of
Michigan Retirement Research
Center
•Distinguishwhetheryour
criticism is about another’s
action or about your
preferences.
•Nevergivefeedbackwhen
you’re angry; instead
express disappointment
and save the critique for
later.
•Criticismmakessome
people feel attacked and
others crushed–know who
you’re talking to and tailor
the message.
Top College Majors
WOMEN
MEN
Business
Business
Health Professions and Clinical Sciences
Social Sciences and History
Social Sciences and History
Engineering and Engineering Technologies
Education
Visual and Performing Arts
Psychology
computer and Information Sciences and Support
Services
Visual and Performing Arts
Biological and Biomedical Sciences
Communication and Communication Technologies
Communication and Communication Technologies
Biological and Biomedical Sciences
Education
English Language and Literature/Letters
Psychology
Liberal Arts and Sciences, General Studies, Humanities
Security and Protective Services
I (413) 552-2000
Faculty Profile: Professor Vanessa Martinez
Five years ago, when she applied for
the full-time teaching job at HCC,
her PhD advisor at the University
of Massachusetts warned her not to
take it. “Vanessa,” she recalls being
told, “you’re the type of person who
will live in your office with students
outside your door. Don’t do it.”
She didn’t listen and laughs now at
the accuracy of that prediction. But
she’s not complaining.
S
ix students are camped
out on the floor outside the
office of Associate Professor
of Anthropology Vanessa
Martinez. Another has
followed her there from class.
“OK,”she says, surveying the group,
“who was here first?”
The scene is typical. The numbers
speak to both her popularity and
accessibility as a teacher.
Martinez teaches anthropology
and sociology at HCC. Her classes
look at diversity in both the
United States and around the
world, examining issues of race,
class, gender, sexual orientation,
disabilities, subordinate and
dominant groups. She looks at
institutional issues through this
prism, such as education and health
care, how history and language play
a part, and then relates the theories
to current events, like Occupy Wall
Street. “The last section is sort of,
once you’ve learned it, once you’ve
&
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Business Management
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Financial Aid is available!
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I
acquired this awareness, now what
do you do?”
Born in San Sebastian, Puerto Rico,
Martinez — a “military brat,” she
says – moved to the states when she
was four but identifies strongly with
her Hispanic heritage. “One thing
I’ve been told is that I often serve
as a mentor for Latino students
who in the past haven’t been able to
see themselves getting to the point
where they’re a teacher or have the
level of education I have,” she says.
In October, Martinez received a
“Latino Teaching Excellence Award”
from Gov. Deval L. Patrick and
was invited to the State House for
a ceremony celebrating Hispanic
Heritage Month. “That was an
incredibly humbling experience,”
she says. “I think I am a pretty good
teacher but I was like, wow, this is
just amazing.”
In her office, every inch of
bulletin board space is covered
with messages of social justice—
bumper stickers, political pins,
signs, flyers, newspaper articles:
“Dissent Protects Democracy,”
“War is Terrorism with a Bigger
Budget,” “Keep Abortions Legal,”
“Get Corporations Off Welfare,” and
one of her favorites, “Juntos Somos
Fuertes,” which means “Together We
are Strong.”
There is another her students
always laugh at because they think
it describes her so well: “Wellbehaved women seldom make
history.”
“I always tell my students, I don’t
expect you to agree with me,”
Martinez says. “In fact, I encourage
them to do their own research.
But the thing I care about most
is: One, that you understand the
anthropology; and two, that you
understand why you think the way
you do. You can keep whatever ideas
you want, but at least know where
they came from.”
Expand Your Knowledge!
Learn new skills. Improve your life and your career.
Meet new friends!
HOLYOKE COMMUNITY
Business & Community Services
Non-credit Courses
COLLEGE BUSINESS
SPRING 2012 COU
New Year,
For professional growth and personal enrichment
• Professional Development
K-12 educators
Real estate professionals
Human resources staff
Managers
Healthcare workers
ICES
New Start
• Computers & Techno
logy
• Personal Enrichm
ent
• Professional Develo
pment
• Testing & Test Prepar
ation
Short-term, affordable classes offered each semester:
• computers & Technology
& COMMUNITY SERV
RSE BULLETIN
• Personal Enrichment
Arts & Crafts
Languages
Outdoors & Leisure
Legal
Food & Drink
money & Investment
Programs for youth and those age 60
and over, too!
Non-credit Professional
Development & Person
Classes start in
Januar
al Enrichment Courses
y and throughout
the
Register now! www.h spring
cc.edu
check out the latest Spring 2012 Business & community Services Education
Bulletin. Available online @ www.hcc.edu or by calling (413) 552-2500 or 2320.
It’s easy to view courses and register with convenient walk-in, fax-in, phone-in,
and mail-in options.
NEW! Online registration now available @ www.hcc.edu/ces
I5
First Year Education
Laying the foundation for student success
A
ndrea Alvarez arrived
at HCC for the fall 2011
semester feeling like a
lot of other first-year
students: confused, anxious,
overwhelmed, alone.
“I came in here not knowing
anybody,” says the 18-year-old
Alvarez, who lives in Holyoke.
“Toward the beginning, I didn’t know
anything.”
Things are a lot different for Alvarez
now, thanks to her involvement
with HCC’s First Year Experience
program, or FYE. The program
targets first-time, full-time, degreeseeking students, particularly those
at high risk for dropping out.
“The goal is to improve the
experience for students when they
enter the college, improve retention,
graduation and transfer rates, make
sure they have a successful transition
to college and that they are able to
access the resources and support
systems that are available,” says
Michele Snizek, the FYE activity
director. “The whole thing is about
student success.”
What made the biggest difference
to Alvarez was meeting Pedro
Rodriquez, the FYE academic advisor.
6
Rodriquez identified professors he
thought would be a good match
for Alvarez. He referred her to the
Career Center for help with her
resumé so she could find a new parttime job and suggested she join the
Black Student Alliance, an HCC club
Rodriguez advises.
“When we first met, she had a lot of
anxiety,” says Rodriguez. “New school,
scheduling. It’s a huge transition
from high school. Since then, she’s
joined a group and met some of my
other advisees. She’s made some
good friends, and she’s involved, and,
academically, she’s doing real well.”
According to campus statistics, of the
1,419 first-time, full-time, degreeseeking students who enrolled at
HCC for the fall 2009 semester,
839, or less than 60 percent, made
it through and returned for their
second year. Also, typically, HCC
courses with the lowest completion
rates—lower than 70 percent—are
developmental and introductory level
courses such as English and math,
the kind of courses taken during a
student’s first year. The numbers
suggest some kind of intervention is
needed.
The inspiration for HCC’s First Year
Experience program came from
a U.S. Department of Education
initiative called the Foundations of
Excellence project. HCC participated,
creating a task force that issued a
report and came up with a plan that
became FYE. “The report showed
that, because of who our students
are, that we tend to attract more
students at the developmental level,
first-generation college, often coming
in with a lot more challenges, that
improving the first-year experience
would be beneficial,” says Snizek.
FYE is now in the third year of a fiveyear, $1.8 million, federal education
grant that targets first year students
on several levels.
The first is improving orientation.
Historically, HCC offered four student
orientation sessions at the beginning
of every semester. This year, the fall
2011 orientation program offered 13
sessions over two and a half weeks,
including evenings, where new
students could meet with faculty
and other staff who work with them
directly. “The goal is to improve
attendance,” says Snizek.
I (413) 552-2000
The grant also pays for technology
upgrades to improve information
delivery to students. One example
is DegreeWorks, a software program
that will eventually provide students
with the ability to do an electronic
degree audit, analyzing their
coursework and credits and potential
career paths, and allowing advisors to
share notes.
speakers to answer questions about
the Career Center, CAP Center and
Writing Center. The first day of the
fall 2011 semester, Slepchuk sent her
students on a campus-wide scavenger
hunt to familiarize them with the
campus geography and student
services. “Part of student success
is building connections to these
resources,” she says.
In addition, the grant supports
stipends for HCC faculty to develop
pilot courses for first-year students.
The fall 2011 semester saw the
introduction of two Freshman
Interest Groups, or FIGs, in the
Foundations of Health program.
Each FIG is a group of 15 or 16
students who take all their classes
together for the semester. One
FIG is a developmental level block
consisting of Introduction to Health
Careers, English and math. The
second FIG is an introductory level
block: Introduction to Health Careers,
biology, nutrition and English. By
keeping students together for all
their classes, the hope is that they
build stronger relationships with
their teachers and each other.
The Spring 2011 course catalog
features courses with the First-Year
Experience tag “FYE Course” to alert
students that instructors for these
courses will pay particular attention
to the needs of new students.
Perhaps the most important
component of FYE is advising. Of
the 2,000 to 3,000 students eligible
for FYE services, Rodriquez will
“We’ve noticed that they study
together, call each other about
assignments. They take more
responsibility and have more
initiative,” says Kim Slepchuk, the
Introduction to Health Careers
teacher for the developmental cohort.
“We’ve noticed that (FYE students) study together,
call each other about assignments. They take
more responsibility and have more initiative.”
–Kim Slepchuk, Introduction to Health Careers faculty
see about 200. They are typically
identified through Admissions or the
Advising Center. Rodriguez looks
for students who are enrolled in
developmental courses, or undecided
about their majors. He also looks for
students of color, who are more likely
not to complete their first year.
Rodriguez offers a series of
workshops throughout the year for
both students and staff, with titles
such as “First Year Survival Tips” and
“Who’s My Advisor?” His experience
is also serving as an experiment
in how advising in general can be
improved at HCC.
“Relationship is first for me, versus
just scheduling,” says Rodriquez.
“When we talk, we’re always
focusing on what’s going on in your
life, what are you juggling, work,
transportation, likes, dislikes,
learning style. It’s always just getting
to know each other and just checking
in consistently.”
While his door is literally always
open, he also uses technology to stay
in contact. He maintains a Facebook
page he updates daily with news and
information.
“It’s constant communication,” says
Rodriguez, “so these guys have it on
their laptops, their cell phones, their
iPads. Even though they might not
come see me on a daily basis, the
accessibility is there. They know that
I’m here for them.”
The FIGs also introduce students to
campus resources by inviting guest
I
I7
HCC’s Adult Learning Center
“A journey of a thousand miles beings with a single step.”
-–Chinese philosopher Lao-tzu
F
or many high school dropouts
or non-native English
speakers who dream of
earning their GEDs, going to
college and finding a career,
the first step of their long journey
begins when they enroll in HCC’s
Adult Learning Center.
Located in the Picknelly Adult and
Family Education Center (PAFEC),
above the Transportation Center
in downtown Holyoke, the Adult
Learning Center (ALC) offers free
basic education classes to area adults
who want to get their GEDs and,
perhaps, continue even farther.
“I would say the philosophy of our
school is to empower and enrich and
crack open the critical learning in
our students,” says Aliza Ansell, ALC
special programs coordinator, “to
show them a world bigger than they
know.”
Those students come from a wide
variety of backgrounds. They may be
recent high school dropouts, or they
may have dropped out 20 years ago.
There are students who may have
had undiagnosed learning disabilities
or been laid off from a manufacturing
company that moved their jobs
overseas. Some are deaf. The ALC
also serves the Hispanic population
of Holyoke, many of whom come from
rural parts of Puerto Rico with high
illiteracy rates. ”They tend to be
illiterate in both languages, English
and Spanish,” says Ansell.
ALC targets students at each
educational level. Adult Basic
Education (ABE) and pre-GED
classes teach students basic writing
skills and basic math; GED classes
prepare them to take the General
Education Development test, a
precursor to college. Focus on Math
(FOM) is geared for students who
need more help passing the math
section of the GED test. ALC also
offers basic literacy and introduction
to computers.
“What I like to tell students,” says
Gloria Granfield, who teaches ABE
and pre-GED classes, “is that we’re
here to help you find your voice.”
Classes are always filled to capacity,
so enrollment is capped at about 50.
The waiting list is long, which speaks
to the high demand for adult basic
education services in Holyoke and
neighboring communities. Classes
are held on Tuesday and Thursday
“I really just thought this was a place to get my GED and then I came here
... the school made me want college and a better life.”
– student Katelyn Ahearn
nights, with optional classes on
Wednesday evenings.
Luis Rivera, 22, of South Hadley, is
a typical ALC student. He dropped
out of Dean Technical High School
in ninth grade and tried several
different GED programs before
finding his way to ALC. “I’ve been
through so many programs before,”
he says. “This is the one that’s been
working, where I’ve seen the most
progress in myself.”
Even though classes are free, the
expectations are high. If students
miss just three sessions, they are
replaced with someone from the
waiting list.
“The help they give you here is
great,” says Irene Stefaniak, a
GED tutor who is also a graduate
of the program. “The classes are
very organized, very structured.”
Stefaniak, now 58, dropped out of
school when she was 16 and only
returned after her youngest daughter
got married. “The main thing is, they
make you responsible, so you want to
do it.”
Beyond the traditional adult basic
education classes, the ALC also offers
electives, which are unusual for a
program of this kind. This model
capitalizes on HCC’s partnerships
with area colleges such as Amherst,
Smith and Mount Holyoke, bringing
in professors and students from top
private settings to teach courses at no
cost to students or the program.
“What we’re learning is that it’s
good for these institutions because
they’re seen as connecting with the
community, and then it’s good for
our students because they have an
exposure to these instructors and
institutions,” says Ansell. “It’s kind of
a way of giving our students, if they
were ever so lucky to go to private
school, a more rounded, liberal arts
education.”
For example, Ginetta Candelario,
associate professor of sociology and
Latin American studies at Smith
College, taught an ALC class this
fall on the history of Holyoke. Other
outside faculty and students have
taught or plan to teach courses
8
I Spring 2012 I CareerFocus www.hcc.edu I Holyoke Community College
I (413) 552-2000
Even though classes are free, the expectations
are high. If students miss just three sessions,
they are replaced with someone from the
waiting list.
in social justice, conflict and
war, Spanish, health, philosophy,
essay writing, science, and civic
engagement. ALC students have gone
to the Smith College Science Center
lab to look through their microscopes
and also learn about the solar system.
“The students come in at these
multiple levels and then we’re
marching them toward the GED test,”
says Ansell, “but the fact is that even
if they pass the GED test, they’re still
not prepared for college.”
The electives help them to think
critically, says Ansell, which benefits
them on the GED test. They also
give students a taste of what real
college courses are like—and often
make them hungry to continue their
education and plan a career.
“I really just thought this was a place
to get my GED,” says GED student
Katelyn Ahearn, who has taken
the creative writing and history of
Holyoke electives at ALC, “and then
I came here and it was like, oh, take
this extra class and this extra class
I
and this class will help you get into
college. The school made me want
college and a better life.”
She is already planning her next
steps after ALC—going to HCC,
transferring to Smith College or
Mount Holyoke and looking forward
to a career in criminal justice.
It’s a path similar to the one
Stefaniak is on. In addition to being
a volunteer tutor at ALC, she is a
student in HCC’s Transitions to
College and Careers program. When
she’s done, she hopes to study interior
design at Bay Path College.
“I think this is a great beginning for
people who have dropped out and
want to go back,” says Stefaniak.
“It’s worth it. They really get you
prepared.”
To learn more about HCC’s Adult
Learning Center, contact Program
Coordinator Aliza Ansell at
(413) 552-2912 or aansell@hcc.edu
I9
Which path
path is
Which
is
Degree?
Degree?
Can be completed in as little time as two years full time, or part
time at a pace that is best for you. It is challenging to complete
most degree programs in two years, and some students opt to
take slightly longer, especially if they have work or family
responsibilities. Degrees prepare you for a career or transfer to
a four-year college or university. They require completion of at
least 60 credits, usually combining a specific list of major-related courses with a flexible choice of electives.
Degrees
ARTS AND SCIENCE (AA)
Options in:
American Studies H017
Biotechnology X012
Chemistry N012
CMTA Integrated Studies H043
Theater H011
Communications H012
Creative Writing H015
Electronic Media H035
Elementary Education M029
Honors H075
Liberal Arts and Science H010
Natural Resources Studies Transfer X021
Nutrition Transfer M071
Pre-Food Science Technology X015
Pre-Medical/Pre-Dental X052
Psychology H060
Sociology H070
Sustainability Studies Communication H084
ARTS AND SCIENCE (AS)
Options in:
Biology X060
Deaf Studies H080
Forensic Science Technician X072
Forensic Science Transfer X071
Mathematics N013
Physics N014
Physics Mass Transfer N016
Pre-Chiropractic X051
Pre-Forestry and Environmental Science
(SUNY) X040
Pre-Medical Technology X081
Pre-Health Option M067
ADMINISTRATIVE PROFESSIONAL
STUDIES B041 (AS)
ACCOUNTING B016 (AS)
BUSINESS ADMINISTRATION (AS)
Banking* B029
Business Administration Career B026
Business Administration Mass Transfer B023
Business Administration General Transfer B034
Entrepreneurship B033
Human Resource Management B011
International Business B095
Paralegal Transfer B045
COMPUTER INFORMATION SYSTEMS (AS)
Options in:
Computer Information Security & Assurance N063
Management Information Systems N053
Microcomputer User Support N057
Programming N056
CRIMINAL JUSTICE (S080) (AS)
EARLY CHILDHOOD EDUCATION (AS)
Options in:
Early Childhood Career M026
Early Childhood Transfer M027
ENGINEERING STUDIES (AS)
Options in:
Engineering N079
Engineering Science N082
ENVIRONMENTAL SCIENCE (AS)
Options in:
Environmental Science Field Technician M036
Environmental Science Transfer M031
HEALTH, FITNESS AND NUTRITION M115 (AS)
HOSPITALITY AND CULINARY ARTS (AS)
Options in:
Foodservice Management B052
Hospitality Management Career B056
Hospitality Management Transfer B051
LIBERAL STUDIES (AS)
Options in:
Applied Technology C002
General Integrated Studies C001
General Integrated Studies
-Elementary Education
(Westfield State College) C004
University Without Walls C008
MARKETING MANAGEMENT (AS)
Options in:
Retail Management Career B081
Marketing Management General Transfer B037
MUSIC H025 (AA)
NURSING M066 (AS)
RADIOLOGIC TECHNOLOGY M096 (AS)
SPORT MANAGEMENT B096 (AS)
VETERINARY & ANIMAL SCIENCE (AS)
Options in:
Pre-Veterinary and Animal Science X031
Veterinary Technician X036
VISUAL ART (AS)
Options in:
Graphics H042
Photography H041
Visual Art H031
HUMAN SERVICES (H049) (AS)
*This major has required off-campus courses offered by
CFT. Students must be working in the banking field.
Key
10
Selective Program: Special Admissions Process
Financial aid prorated
Special Admissions Process
May be completed entirely online
Evening Only
80% of courses may be completed online
Not currently eligible for financial aid
50% of courses may be completed online
Check out schedules for information sessions and open
houses on the web at www.hcc.edu
I (413) 552-2000
right for
you?
right
foryou?
you?
Certificate?
Certificate?
HCC offers a range of certificates both credit and non-credit,
as well as professional training programs. Can be completed in
as few as two semesters full time, or part time at a pace that is
best for you. They often require the completion of nine or more
related courses and are designed to provide expertise in a particular field so you can launch a new career, strengthen current
skills, or pursue an interest.
Credit certificate programs
Accounting Systems B017
Addiction Studies H024
Administrative Information Systems N040
Administrative Professional Studies B042
Coaching M105
Computer Information Security & Assurance Management N064
Computer Information Security & Assurance Technical Specialist
N065
Computer Networking N062
Culinary Arts B111
Day Care Administration M025
Deaf Studies H081
Developmental Disabilities Direct Support S013
Electronic Media H036
Entrepreneurship B094
Firefighter Fitness Trainer M106
Forensic Science X073
Graphic Design H034
Group Exercise Leader M102
Health and Fitness Management M101
Health and Fitness Specialist M100
Hospitality Management B053
Human Resource Management B010
Human Services H019
Law Enforcement S082
Medical Assistant M010
Medical Coding M049
Music Performance H027
Personal Trainer/Fitness Counselor M103
Practical Nursing M064
Professional Customer Service B085
Retail Management B084
Solar Energy H088
Strength and Conditioning Specialist M107
Supervision & Leadership in the Helping Professions H020
Wind Energy H089
Academic Support Helps You Succeed!
Center for Academic Program Support (CAPS)
Donahue Building, 2nd Floor, (413) 552-2584
Hours: Mon-Thu 9:00 a.m.-7:00 p.m., Fri 9:00 a.m.-2:00 p.m. (unless noted otherwise)
Comprehensive learning support: Math, Writing,
Tutoring Centers, and Learning Lab
• Free walk-in tutoring
• Study groups and workshops
• Handouts and instructional software
• Internet access & word processing
• Learning coaches
Math Center (DON 246) Open until 3 on Fri.
Drop-in for tutoring or math prep help for all HCC math
or math-related courses. Professional and peer tutors,
assistance through videos, computer software/tutorials,
workshops, and other resources to help you master math.
I
Online Tutoring (www.etutoring.org)
Available to all HCC students. Live one-on-one tutoring seven
days a week in math, accounting, statistics, and life sciences.
Submit subject-specific questions or your draft paper to an
e-Tutor for suggestions and receive a response in 24 to 48 hours.
Writing Center (DON 238)
Drop-in assistance with your writing needs for all HCC courses’
writing assignments, not just English. Professional and peer
tutors help you brainstorm to get started, polish up your first
draft, review grammar, and help with research paper format.
Tutoring Center (DON 244)
Drop-in tutoring and tutoring by appointment in most
subjects offered at HCC—from Accounting to Zoology. If we
Non-credit
Certificate programs
American Management Association University
Program Certificate in Management
Project Management Certificate Program
Nursing Assistant Certification Training Program
Career Readiness Certificate
Training programs
• Pharmacy Technician
• Medical Office Worker
• Direct Support Associate
• Office Skills/Customer Service
ESL
kers, HCC
English spea
e
iv
at
-n
on
n
For
d Language
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gl
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n
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fe
of
details, ca
rses. For
(ESL) cou
553.
(413) 552-2
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ac
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Para
-2553.
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m
ii na russko
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Dlq poluhen
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234
(413) 552-2
don’t have a tutor for a particular class, fill out a Tutor Match
Form and we will find one for you.
METS (Mathematics, Engineering, Technology,
and Science) mentoring program
Academic and personal support for women and students
from under-represented groups who are pursuing majors in
math, engineering, technology, and science.
ALANA Men in Motion Program
Academic support and mentoring for empowerment and
academic success for HCC’s self-identified African American,
Latino, Asian American, Native American and multiracial men.
I 11
Student Profile: Brenna Pevato
F
or Brenna Pevato, success
is all about good timing. In
volleyball, timing the jump is
key to blocking shots at the
net, one of her strengths as
captain of the Cougar team. Good
time management is one of the keys
to her academic success at HCC,
where the 19-year-old, second-year
student from Ludlow maintains a 4.0
GPA.
“Being on a sport keeps me busy,”
says Pevato, a two-time All New
England volleyball player. “It teaches
me how to manage my time better.”
During volleyball season, after
morning classes, she can be found
afternoons at the Bartley Center,
practicing her blocks and sets. On
weeknights, inevitably, she’s at home,
studying. On weekends, in between
traveling to volleyball tournaments,
she works as a hostess at Olive
Garden in Springfield. Her study
habits don’t change at all in the offseason. “I plan ahead,” she says.
“Even when I’m not playing a sport,
I still do my homework the same
way. I don’t slack off or procrastinate.
Playing a sport has definitely helped
me be better at that.”
Pevato is studying liberal arts at
HCC with a concentration in health
and science and plans to transfer to
a four-year school after getting her
associates degree from HCC in June
2012. She’s looking at a bunch of fouryear schools, including the University
of Massachusetts and Cornell, and
thinking about a career in nutrition,
one of her favorite subjects.
When she’s not in class, at practice,
studying or at work, she keeps herself
busy by running and working out at
the YMCA or in the Bartley gym. She
has also volunteered on campus as a
student tour guide.
“I like to be healthy and fit,” she says.
“I think that’s what brought me to
deciding that I want to help other
people be healthy, just helping people
know what they should eat and how
to make themselves healthier and
finding ways to make people feel
better about themselves.”
Her hard work on the volleyball court
and in the classroom hasn’t gone
unnoticed. She’s the recipient of the
Class of 1954 award, the highest
honor bestowed on an HCC athlete.
She’s in esteemed company. The
first recipient was HCC President
Emeritus David M. Bartley.
Pevato had not always planned to
attend HCC. She was set to go to
Simmons College in Boston, but at
the last minute decided she wasn’t
ready to leave home. “I think it
was one of the best decisions I
ever made to come here,” she says,
“because it’s cheaper and I have
ideas but I’m not set on what I
want to do. So, being here has
helped me. There are a bunch of
transfer opportunities I didn’t
know about. I really like how
they’re helpful in getting you to
the next step.”
“I like to be healthy and fit. I think that’s what
brought me to deciding that I want to help
other people be healthy, just helping people
know what they should eat and how to make
themselves healthier and finding ways to make
people feel better about themselves.”
Student Profile: Silverina Reyes
“I feel with a simple touch you can help someone feel better. You can
change the world.”
year in Afghanistan, where a good
friend and fellow soldier died after a
roadside bomb attack while she was
back at camp.
A
t 20, Silverina Reyes was a
single mother of a 3-year-old
son, working small, part-time
jobs for little money. She
didn’t see much of a future
on her present track. “I wanted to do
better,” says Reyes. “I wanted to give
him everything.”
So, she joined the U.S. Army, served a
year in Baghdad, Iraq, with the 320th
Field Artillery Regiment’s quick
reaction force. “If anything would
happen in the city, we would be on
call,” says Reyes. She served another
12
It was partly that experience that
lead her to HCC, where she plans
to pursue a degree in nursing after
obtaining her associate degree next
spring. “I was not there to help my
friend,” she says, “and I feel like I owe
it to him to help others.”
the movie G.I. Jane, starring Demi
Moore. Her mother took care of
her son while she was overseas. It
was hard being away, she says, but
believes the sacrifice will serve her
family better in the long run. She’s
married now and recently moved to
South Hadley.
Reyes, now 27, was born in Puerto
Rico and moved to Holyoke when she
was 11. Even though Spanish was
her first language, she always did
well in school, graduating from Dean
Technical High School. But it wasn’t
easy. She had her son, Jason, while
still a student there. “I had tough
times,” she recalls. “Being a single
mother, you go through a lot.”
Reyes is in the Foundations of Health
program at HCC, where she enrolled
full time in January 2011. She also
reenlisted for another four years in
the reserves. Army Specialist Reyes
works part time four hours every
morning at Westover Air Reserve
Base in Chicopee, where she is
an assistant to the commander.
Sometimes she can be seen walking
around the HCC campus in her
military uniform.
She laughs now as she recalls the
inspiration for her decision to enlist—
The more she thinks about it, she
says her desire to take care of others
goes back to childhood. “I remember
when my sister would get any kind
of cut, I would patch it up. In the
army, my friends always came to me
when they didn’t feel good. I would
try to help them out by giving them
a Tylenol or something like that or
check their fever, so I guess it was
always in my heart. I feel with a
simple touch you can help someone
feel better. You can change the world.”
One day, she hopes to be an
emergency room nurse, which she
relates directly to being a war-time
soldier. “I like that kind of stuff,” she
says, “the adrenaline rush. You’ve
got to react. You don’t know what’s
coming.”
I (413) 552-2000
Business Corner: Innovation
Kittredge Center for Business and Workforce Development Business Account Representative Iraida Delgado.
By Iraida Delgado
I
n contrast to the prevailing
market driven approach to
improve a product, service or
process within an established
organization, existing theories
about innovative business growth
strategies differentiate between an
incremental and radical approach
to innovation. We have learned that
innovation within a market is lead by
entrepreneurship and a risk-oriented
organizational culture. We have also
learned that well-managed companies
can lose market dominance by their
inability to create an organizational
culture that promotes risk and low
profit margins.
The common suggestive thread
that writers such as Clayton M.
Christensen and James M. Utterback
proclaimed to be a solution for
established organizations to stay
competitive in an evolving global
economy is that mainstream
established organizations adapt a
new model to respond to disruptive
innovations. The new model suggests
that mainstream organizations birth
I
a separate organization that supports
a risk favorable culture.
Patrick McLaughlin suggests there
are nine themes and key constructs of
an innovation culture that influence
radicalism in new product, service or
process development:
• Freedom/Latitude
• Attitude to Risk
• Growth/Development
• External confidence
• Internal Confidence
• External Perspective
• Clear Objectives
• Team Constitution
• Company Infrastructure
Holyoke Community College and
Springfield Technical Community
College provide a case study for
illustrating how two mainstream
organizations within the education
industry have combined forces to
respond to the shifting demands in
education/training in the business
community. The birth of TWO –
Training and Workforce Options—is
the result of innovative minds within
the education system responding
to the needs of the community.
There are no profitable incentives
to innovate within governmental
institutions, but entrepreneurial
personalities will still innovate
within the right culture, if it is
conducive to innovation.
References:
Clayton M. Christensen
-The Innovator’s Dilemma, 2003
James M. Utterback
-Mastering the Dynamics of
Innovation, 1996
Patrick McLaughlin
- Developing an Organizational
Culture That Facilitates Radical
Innovation in a Mature Small to
Medium Sized Company, 2005
Training & Workforce Options (TWO)
1 Federal Street
Building 1
Springfield, MA 01105
Phone: 413.755.6100 • Fax: 413.755.6101
Email: ksullivan@trainingandworkforceoptions.com
Web: www.trainingandworkforceoptions.com
Both HCC and STCC have long sought to meet the need of local
employers for employee training in everything from computer software
and technology to project management, customer service, sales and
more. Through TWO, area businesses and nonprofits now have access to
affordable customized workforce training delivered by knowledgeable and
experienced educators. By combining their strengths, HCC and STCC have
improved access to employee assessments, skills training, and professional
development; all services that will make a measurable difference in
workforce productivity.
I 13
Contact Us:
Main number: (413) 552-2500
Email: kittredgecenter@hcc.edu
Hours: Mon-Th 8 a.m.-6:30 p.m.;
Friday 8 a.m.-3:30 p.m.
Online Course Registration
www.hcc.edu/ces
Kittredge Center for Business & Workforce
Development
Main number: (413) 552-2500
Email: kittredgecenter@hcc.edu
• Training for state, municipal,
education and healthcare
• Grant application assistance
and partnerships
• Management, supervisory and
leadership training
• Healthcare Training Institute
• High stakes testing
(licensure, professional, and ACT WorkKeys)
(413) 552-2112
• Jump Start certificate program
(413) 552-2042 or 2496
• Training & Workforce Options:
custom training services Ksullivan@
trainingandworkforceoptions.com, 552-2339
The Kittredge Center for
Business and Workforce
Development
Education & training you can use!
Expert training and services that are practical,
affordable, and get results for individuals and
small, medium, and large companies and
organizations.
Employee Training
For individuals
For businesses interested in marketing goods and
services internationally, the Mass Export Center offers
training and assistance in the areas of marketing, legal
issues, compliance and export logistics.
No matter where you are in your education or career,
the Kittredge Center has the resources to help you
move ahead.
The Career Center is the place to go to identify new
career opportunities, re-tool your resume and organize
your job search.
Professional development is the key to advancement.
The center offers courses for those in food service and
hospitality, law enforcement, real estate, healthcare,
K-12 education, management, sales, human resources,
customer service, as well as continuing education
courses for certified public accountants and real estate
agents and brokers.
For Businesses
Whether you are an established business looking
for cost-effective employee training options or grant
application assistance, or an entrepreneur ready to
create a marketing plan for your first start-up, the
center offers programs, courses and consulting to meet
your business needs.
We can help you streamline business processes, define
short- and long-term goals, develop strategic plans,
establish benchmarks and implement best practices for
your business.
14
I Spring 2012 I CareerFocus Our workforce training experts provide small classes
and hands-on professional employee training.
Massachusetts Export Center
For Public & Nonprofit Organizations
For government, education, healthcare, and nonprofit
agencies and organizations, the center’s Public &
Not-for-Profit Professional Development Institute
offers grant application assistance and professional
development training and services for managers,
supervisors and front-line staff.
Testing and Test Preparation
For individuals, business and industry, organizations and
government agencies
Testing is essential for licensure and certification in
many fields, and can help you evaluate or determine the
skills you need to succeed.
Need to prepare for the GED, SAT or LSAT? Prep
courses include comprehensive review, practice tests,
and test-taking tips and techniques.
Community Services
Main numbers: (413) 552-2320 or 2324
Email: alingham@hcc.edu or
kwhite@hcc.edu
24-hour/day course registration:
(413) 594-1255
• ABE (Adult Basic Education)
• Computer and technology training
• ESOL (English for Speakers of
Other Languages)
• Personal and professional enrichment
courses
• Professional development for K-12
educators
• Testing and test preparation
GED (413) 552-2292;
email:teccles@hcc.edu
CLEP
Test prep courses
(GED, SAT, LSAT, etc.)
Career Center
(413) 552-2597; rpowers@hcc.edu
Cooperative Education
(413) 552-2322 or 2342; apicard@hcc.edu
Gateway to College
(413) 552-2370; vostrowski@hcc.edu
Kittredge Center Conference Services
and Space Rental
(413) 552-2088; capatterson@hcc.edu
Mass Export Center
(413) 552-2316; www.mass.gov/export
Can’t find what you’re looking for?
For assistance, call the main number
(413) 552-2500.
I (413) 552-2000
All Kinds of Students All Kinds of Support
Not a typical student? Don’t worry, community colleges know how to help!
By Eleanor Yates
W
hat you do know is that
you’re ready for college.
Perhaps you know
exactly what you want to
study. Then again, maybe
you don’t. That’s why community
college counselors are there to help
you select a program that fits your
interests and skills.
Students have different needs
If you’ve been out of school for a
number of years, perhaps the idea
of returning to the classroom is
daunting. Maybe you’re concerned
about how you will balance a job,
family and other responsibilities.
That’s why at community colleges
you’ll find counselors to assist you not
only in academics but also in your
personal life.
“At four-year institutions, counselors
primarily see students who are
recent high school graduates,” says
Cindy Klauck, director of counseling
at Piedmont Technical College in
Greenwood, S.C. “But community
college students are diverse in age
and socioeconomic backgrounds.”
Klauck says counselors are aware
that students may have problems
with transportation, child care, and
their jobs. In addition, students may
have been out of the classroom for
years and their skills are rusty. Many
have lost confidence in themselves.
Attention to academics
While not every community college
is the same, all colleges will offer
some kind of academic counseling
in which students can take
personality assessments and learn
about careers and salaries. At most
colleges, students also benefit from
enrichment and academic success
workshops, one-on-one counseling
and contact with counselors by phone
and email.
Some colleges offer more intense
academic counseling for those
I
with challenges. For example,
Piedmont Technical College offers
comprehensive academic counseling
to students from low-income families,
students who are first to attend
college in their family and students
who have disabilities.
Community colleges are paying closer
attention to their first-year students
through comprehensive programs
that include academic counseling.
Holyoke Community College offers a
First Year Experience (FYE) program
that provides academic advising,
career counseling, and a variety
of classes especially for first year
students. FYE workshops engage
students in career exploration and
offer “First-Year Survival Tips”
throughout the semester. “The FYE
program seeks to foster a sense of
connection and teach students how
to access the resources they need
to succeed in a college setting,”
said Michele Snizek, HCC’s Title II
Activity director.
If you plan to attend community
college for two years and transfer to
a four-year institution, it’s important
to work closely with the transfer
counselors at your community college.
They will make sure that your
courses will transfer successfully to
the college or university you plan to
attend. The counselors help you meet
your deadlines.
Approximately 70 percent of the
students at Monroe Community
College in Rochester, N.Y. are
now transfer students, according
to Chris Belle-Isle, director of
the Career and Transfer Center
there. Monroe is among a growing
number of community colleges that
are increasing their articulation
agreements, including with online
universities.
academic advisement, questions
about university transfer, career
interest, job search information and
study abroad information.
“At a community college, students
may be enrolled in workforce
training, obtaining a certificate or
taking a single course for the boss for
a promotion,” says Belle-Isle.
“We find out our students’ needs,
become good listeners and counsel
accordingly,” he says.
Attention to you
Once you’re enrolled in college, you’ll
find a way to make your busy life
work.
Sometimes, though, it takes just one
car breakdown, or one child with
the flu, and then the wheels begin
to fall off the bus. However, HCC
offers counseling services to help you
manage life outside the classroom
so you can remain in the classroom.
Students can find help with stress
management, depression, alcohol and
drug abuse and more.
“Students are surprised when they
realize that counselors at HCC
can help them with so much,” said
Counselor Kathleen Keough. “We
can help with time management
and study skills, assessment of
learning styles, career counseling and
exploration of career paths, strategies
for personal growth and development,
and adjustment to life crises. There’s
a lot we offer—the challenge is
spreading the word and encouraging
students to take advantage of these
resources.”
Stress-busting workshops are another
way the college helps students stay
on track. Each semester, HCC offers
Stressology 101, a weekly drop-in
workshop that teaches strategies
for beating stress, managing time,
stopping procrastination, and
overcoming anxiety. “It’s my way of
de-stressing for the week,” said HCC
Liberal Arts major Brigette Menard.
“It’s awesome that the college has
this kind of help for students to
talk to counselors about everything,
not just guidance counselors who
only want to talk about academics,
but other issues too” Menard
said. Menard said she has taken
advantage of the range of support
services on campus including career
counseling. “I didn’t know what I
wanted to do in my career, so I did a
career assessment,” she said.
As more veterans enroll, community
colleges are providing additional
services specifically for them. Mount
Wachusett Community College in
Gardner, Mass. has expanded both
personal and academic counseling
services for veterans. At the new
Center of Excellence for Veteran
Student Success, veterans learn
about courses, GI benefits and college
life, says Kristine Larkin, assistant
project director of the center.
“As these men and women transition
from service to college they encounter
many barriers,” she says. “They
often feel alone and need guidance
and support in making sense of the
unfamiliar.”
“We try to keep on top of new
interests, demands and programming
efforts,” says Belle-Isle.” Last
year Belle-Isle and his staff
handled almost 1,500 counseling
appointments. These included
I 15
Your Community Resource
Resources
Career Center
The HCC Career Center can help you find the right answers to your career questions. We’re your
central source for information on careers, education and training programs, job search planning
and employment opportunities and we’d like to help you! For information, visit the HCC Career
Center, room 322, Kittredge Center, call (413) 552-2597 or email: rpowers@hcc.edu
Gateway to College
Are you or is someone you know a high school dropout or struggling in school? Holyoke
Community College’s Gateway to College program can help. If you’re age 16-20 you can earn a
high school diploma and college credits toward an associate’s degree or certificate. For more
information and upcoming info sessions call (413) 552-2370 or email: vostrowski@hcc.edu
Interns and Internships
InternHere.com is a free, easy-to-use website that connects students with local employers in
Connecticut and Western Massachusetts. For information, visit the HCC Career Center in the
Kittredge Center, room 322; contact Richard Powers (413) 552-2361; rpowers@hcc.mass.edu
Massachusetts Export Center
Training & assistance on international marketing, legal issues, compliance, export logistics and
more. Call (413) 552-2316; www.mass.gov/export
Meeting & Conference Services
HCC offers competitively-priced space rental and conference services for your corporate
meeting, conference, retreat, training seminar or workshop.
• Partial-day, evening, full-day, and multi-day options.
• Designed for workforce education/training, professional development, and corporate
activities
• Conference rooms, tiered amphitheatre, computer labs, and training rooms with flexible
set-up options
• Staffing, space, technology, food service
• Local, state, and nationally-recognized trainers and facilitators
• Conveniently located near Interstate 91 and the Mass Turnpike. Free parking. Special room
rates available at nearby hotels
Call (413) 552-2088 or email: capatterson@ hcc.edu for a free quote and availability.
HCC High Stakes Testing & Computer-Based Learning Center
The center works with testing and computer-based training providers to give business &
industry, government organizations, and individuals access to unmatched testing and training
experiences. Services include competency-based training in more than 3,000 topics; anytime,
anywhere, “high stakes” licensure & certification testing for trade/professional exams, and
occupational analyses.
High Stakes Testing
ACT Certification and licensure testing for many organizations including:
• National Institute for Automotive Service Excellence (ASE)
• Association of Social Work Boards (ASWB)
• Boston University online courses
• COMPASS–Skills testing for schools
• Foreign Service Officer Test
ACT WorkKeys Internet-based & paper/pencil assessments of job-related skills
ACT PCTA WorkKeys Proficiency Certificate for teacher assistants
CASTLE Worldwide Internet-based and paper/pencil certification and licensure testing
CLEP (College-Level Examination Program®) 34 examinations that allow you to receive
college credit for what you already know
DSST (DANTES Subject Standardized Tests) 37 exams that provide your college with evidence
of prior learning
ISO Quality Testing Career-related licensure and certification examinations in medical,
nursing, IT, and other professional fields.
Kryterion Customized test delivery solutions for distance education organizations, IT
certifications, healthcare certifications, professional & trade associations
Microsoft IC3 & Microsoft Office Specialist International Exams (MOS)
Pearson VUE Computer-based testing solutions for information technology, academics,
government and other professions
TOEFL iBT Test of English as a foreign language
Computer-Based Education and Training
ACT Center 3,000 computer-based and distance learning self study courses
Flexstudy.com Online courses by the American Management Association
ONLC Online, Microsoft authorized, instructor-led, hands-on IT training
Plato Basic skills instruction and CPT, SAT and MCAS test prep.
For NEWFDA Members
ed2go Online, instructor-led courses
Gatlin Education Services Online programs in healthcare, business, construction technology, web design, technical & IT certifications, and video game development
For information visit www.thecenter-hcc.org, email eherbertdancik@hcc.edu or call
(413) 552-2112.
for Education, Training & Enrichment
Training
The American Management Association University Program
AMA University Program classes at HCC offer a structured approach to mastering the key skills
that every manager—whether a seasoned pro or a newly promoted one—needs to succeed.
Complete any five of 12 courses at HCC and receive the internationally-recognized AMA Management Certificate $325 per course, $1,625 for the certificate. Discounts available to employees of
organizations that belong to the HCC Corporate College Program. For information or to enroll,
call (413) 552-2086.
Business & Professional Development Training
As an authorized training provider, we offer high-quality, cost-effective contract training to meet
your specific needs. Contact us for a free, no obligation training consultation.
Professional development training, programs, and courses for:
• K-12 Educators
• Career Development Facilitators
• Certified Public Accountants
• Law Enforcement Officers
• Project Managers
• Food Service and Hospitality Industry Workers
• Massachusetts Real Estate Professionals Continuing Education
• Public and Not-for-Profit Organizations and Employees
• and more!
For details, visit www.hcc.edu and www.thecenter-hcc.org or call (413) 552-2500; or email
kittredgecenter@hcc.edu
Career Development Facilitator (CDF) Training
Hands-on, interactive training follows National Career Development Association curriculum.
Suitable for experienced practitioners and those new to the field. For information, visit
www.ncda.org For upcoming dates, cost and registration information, contact Barbara Foster
(413) 552-2559; bfoster@hcc.edu
Civil Rights & Diversity Training (by contract)
Meets state requirements for human service agencies and other interested organizations.
For information call (413) 552-2122
Computer & Technology Training for Individuals & Organizations
Hands-on learning. Small classes. Rewarding results. Affordably priced. Course and registration
information available online at www.hcc.edu/ces or Community Services, (413) 552-2320 or 2324
Consulting & Customized Training Services
Business strategy and performance, alignment, leadership and teambuilding, sales and customer
service, information security and assurance and more. For a free consultation contact:
Iraida Delgado, (413) 552-2742; idelgado@hcc.edu
Cooperative Education
Current students gain jobs, experience, credits. Workplaces gain enthusiastic student workers.
For information, contact Janet Rivera, Cooperative Education, Kittredge Center, room 319,
(413) 552-2322; jrivera@hcc.edu or Experiential Education Coordinator Andrea Picard
(413) 552-2342; apicard@hcc.edu
Jump Start Certificate Program
FREE education and training for TAFDC (Transitional Aid for Families with Dependent
Children) recipients. Maximum 16-week, noncredit, full-time program provides free, short-term
education and job skills training. To qualify, you must be receiving TAFDC; have a high school
diploma or GED; score appropriately on math, reading, and writing assessments; be committed
to completing the program, getting a job, and entering full-time employment after graduation.
Department of Transitional Assistance will pay for childcare and transportation during training.
For information and to apply call (413) 552-2042 or (413) 552-2496.
Language Services
For businesses and individuals seeking to improve workplace language skills.
Command Spanish - Real Spanish for Real People (by contract only for six or more employees). The quickest, easiest way for non-Spanish speakers to learn enough Spanish to get their jobs
done. Designed for 27 different professions so you learn just what is relevant to your workplace.
Accent Modification (on-campus course for individuals or group training by contract). Ideal
training for white-collar, foreign-born workers with a good command of English who seek assistance in reducing their accents. Training can signifiantly reduce foreign accents in just 30 hours.
For details, visit: www.thecenter-hcc.org, click ”language training” or contact Robert Griffin
(413) 552-2086; rgriffin@hcc.edu.
Leadership through Culinary Teambuilding
Foster a spirit of trust, creativity, enthusiasm, and team cooperation while building practical
interpersonal and problem-solving skills. Engage in fun, lighthearted cooking activities that challenge you to come together as a successful, highly-functioning team. Workshops are customized
to meet your goals. Contact Iraida Delgado (413) 552-2742; idelgado@hcc.edu
Personal Enrichment Courses
Learn new skills. Improve your life. Meet new friends. See ad on page 5. Course information and
registration available online at www.hcc.edu/ces or contact Community Servicecs at
(413) 552-2320 or 2324.
Professional Development for K-12 Educators
Earn PDPs in accredited self-paced VESI interactive courses packed with practical applications
for the classroom. CD or online format and undergraduate and graduate level courses available.
For courses and info, visit www.virtualeduc.com/holyoke or call Community Services
(413) 552-2320 or 2324.
Professional Development Programs from EANE
Employers Association of the NorthEast (EANE) provides assistance and training, drives key HR
initiatives, and helps companies grow and save time and money. Course and registration
information available online @ www.hcc.edu or call (413) 552-2320.
Project Management Evening Certificate
Convenient. Self-paced. No commute. Classes available on many
topics. View HCC courses and register: www.ed2go.com/holyoke
For information, call Arvard Lingham (413) 552-2320;
alingham@hcc.edu
This 13-week, hands-on certificate program aligns with the Project Management Institute’s Guide
to the Project Management Body of Knowledge (PMBOK). Great refresher course for current
project managers and for new project managers who want to learn project management
concepts and practices quickly. Learn to plan and execute successful projects using project
management concepts and processes; prepare for Project Management Professional certification
test; and earn 39 PDUs—four more than the required 35 hours required for the PMP designation.
Course materials include templates for a project charter, scope statement, and quality management plan, and exams, quizzes, and 100-question practice PMP certification exam. For start
dates, cost and registration information, call (413) 552-2086 or visit www.thecenter-hcc.org
Gatlin Education Services
Public & Not-for-Profit Professional Development Institute
ed2go Online Courses
Online career training programs in many fields. To view all HCC
courses and register: www.gatlineducation.com/holyoke
For information, contact Arvard Lingham (413) 552-2320; alingham@hcc.edu
HCC’s Corporate College Program
The same comprehensive education and training services through live training
or online learning that Fortune 500 companies provide to their employees. Fees
start at $40 a year and are based on size of business or organization. Provides
discounts on other HCC courses and workforce development grant application
assistance. For costs and more information, call (413) 552-2111
Training and services for those working in government, education, healthcare, and not-for-profit
organizations. For personnel and managers, supervisors and front-line staff in state and municipal government, schools and other agencies.
• Customized professional development days
• Computer software training
• 39-hour Project Management Certificate program
• Professional development training
• AMA Management Certificate Program
For details, visit www.thecenter-hcc.org, click the “professional development” or contact
Keith Hensley (413) 552-2506; email: khensley@hcc.edu
Register now for
spring classes!
Credit classes start:
Jan 3 Intersession &
Jan 23 Spring semester
Noncredit classes begin
throughout the semester
Enrolling is easy!
Continuing students:
Visit www.hcc.edu
New students:
Visit www.hcc.edu to
apply or contact the Office of Admissions
and Transfer Affairs (413) 552-2321;
email: admissions@hcc.edu
Questions? Call the Welcome Center (413) 552-2000
Course schedules:
Credit Courses
Visit www.hcc.edu for Spring 2012 Registration Booklet (includes Intersession) PDF. Or click “MyHCC”
for the most up-to-date info about class availability (courses fill and new sections open continuously),
instructor names and course descriptions. Pick up a print copy on campus.
Questions? Call the Welcome Center (413) 552-2000.
Non-credit Professional Development, Personal Enrichment and
Training for Business and Industry
HCC’s Business and Community Services Bulletin, which includes non-credit personal enrichment and
professional development course information, will be available in late December, online (PDF) and in
print. Classes start throughout the semester. (413) 552-2500 or (413) 552-2320 or login to our online
course shopping cart at www.hcc.edu/ces
Back by popular demand!
Intersession
www.facebook.com/HolyokeCommunityCollege
Jan 3-17
Earn up to three credits in an intensive
10-day session
More than 20 courses offered during
the day and online.
Holyoke Community College, 303 Homestead Avenue
Holyoke MA 01040
www.hcc.edu

First Year Education - Holyoke Community College

Transcription

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