Thanexus Annual Report 2013
Transcription
Thanexus Annual Report 2013
Reinforcing our long-standing commitment to employer-employee relationships 2013 ANNUAL REPORT 2013 BOARD OF DIRECTORS Joseph C. Parell III, CFSP, Chair Poulson & Van Hise Funeral Directors Lawrenceville NJ Rosemary K. Mahoney CoopMetrics Arrington VA James R. Tomasello, Vice Chair Gardner Funeral Home Runnemede NJ Steven N. Perlmutter Walter J. Johnson Funeral Home Clark NJ Thomas J. (Toby) Bizub Jr., Secretary Bizub-Parker Funeral Home Little Falls NJ Kimberly M. Saul-Bowne, CFSP Saul Funeral Homes, Inc. Hamilton Square NJ Enrico T. Caruso Jr., CFSP South Jersey Funeral Associates, Inc. Pennsauken NJ Glenda S. Stansbury, CFSP In-Sight Books, Inc. Oklahoma City OK Victor J. Costantino Costantino Funeral Home Berlin NJ MANAGEMENT TEAM Wilson H. Beebe Jr., President George R. Kelder Jr., CFSP, Executive Vice President Barbara D. Guinta, Chief Financial Officer Lorraine Walker, PHR, Director of Human Resource Services Chris Murphy, Business Development Manager O ur cooperative is stronger and more committed than ever to its employers and employees. Keeping the seamless integration of human resource and benefit services as our primary focus, we continue to enhance our membership services and personalize our employee experiences year after year. Starting off the year, member stockholders successfully executed new master membership agreements. The newly revised agreements included updates to the vital rules governing member conduct and the delivery of services, and were designed to provide stronger business protections for Thanexus and its members. Keeping health care costs manageable was once again a key initiative this year, providing plan participants an unprecedented net 0.98% decrease in health care rates compared to 2012. Additionally, the implementation of new Occupational Health and Safety Administration (OSHA) compliance plan materials and two new OSHA field representatives helped stockholders provide a watchful eye on all who entered their worksites. The Thanexus family continues to expand. As of January 1, 2014, our cooperative welcomed six new stockholders. We continue to remain strong and at the forefront of our industry. Our commitment to our employers and employees is unwavering. We expect 2014 to be no different. Joseph C. Parell, III, CFSP Wilson H. Beebe Jr. ChairPresident In 2013, Thanexus shared employment-related responsibilities with 68 stockholders in 114 registered mortuaries at 104 worksites for a combined gross annual payroll of over $30.8 million— which is approximately one third of the total industry payroll in New Jersey. STREAMLINING OSHA COMPLIANCE In April, Thanexus rolled out its new OSHA Compliance Program in an effort to help stay focused on the most meaningful parts of its comprehensive safety program. The new program introduced simplified documentation to assist firms with roster development, personnel management and compliance assessment, and includes periodic workplace walkthroughs to ensure that safety regulations are being followed. Our new approach to worksite safety and compliance also includes two new funeral director field representatives, Jonathan C. Krowicki and Donald S. Cymbor Jr., to help quarterback compliance responsibility. This, alongside a new emphasis on the responsibilities of each worksite’s OSHA compliance officer, helped assist Thanexus in maintaining safe places of employment for another successful year. New compliance plan materials and two OSHA field representatives helped stockholders provide a watchful eye on all who entered their worksites. RECONFIRMING OUR COMMITMENT In 2013, Thanexus conducted a complete review and examination of the current member stockholder agreements. The vital rules governing member conduct and the delivery of services were updated to safeguard protections for both the cooperative and its stockholders. After careful review and discussion with each firm, returning stockholders of record executed the new agreements successfully. BETA-TESTING OF KBFS MODEL Ten of our stockholder worksites continue to serve as beta-test sites for the second year in a row, effectively contributing to the KBFS research initiative. KBFS, also known as Knowledge Based Funeral Service, was established to explore growth and development opportunities for the next generation of funeral directors to better sustain the profession for years to come. The beta-testing includes the use of an unprecedented functional arrangement tool strategically designed to aid funeral directors in educating its consumers of the available funeral options during a pre- or at-need arrangement conference. The tool also successfully helps the funeral director be more accommodating during the arrangement allowing the dynamics of each funeral arrangement to unfold naturally during a conversation. 2013 FUNERAL CALL VOLUME HEALTH CARE CONFIDENCE Thanexus met health care costs head on in 2013, continuing to keep increases at an acceptable level. While there was a 3.52% increase over 2012 premiums, that increase was offset by a surplus return equal to 4.5% of the prior year premiums. That means contributing Plan participants netted an unprecedented 0.98% decrease in rates over the previous year. The following funeral call volume data is based on responses from 73 out of 74 of the 2014 stockholders surveyed. AVERAGE VOLUME 14,317 198 NUMBER OF CALLS Total Calls Average Number of Calls 63% of Total Calls 37% of Total Calls 74 Cremation 124 Non-Cremation 40% 30% 126 – 250 Calls 30% Over 250 Calls 125 or Fewer Calls 2013 ANNUAL COMPENSATION SURVEY The 2013 Annual Compensation Survey represents data for 269 licensees and 568 non-licensed employees—for a total of 837 funeral service professionals across New Jersey. Average Licensed Owner† 144,852 $ 76,343 $ $ Licensed Non-Owner†† $ Clerical and Administrative Funeral Attendant Interns Average Payments* Median Celebrant Services 219 Embalming $ 17.57 /hr $ 15.00 /hr $ 17.44 /hr $ 14.97 /hr $ † Owner compensation includes only that compensation taken in the form of W-2 wages and does not include other typical forms of owner compensation such as dividends, rent and net profit distributions. †† O n average, a newly licensed non-owner salary begins at $35,000, and varies by county and years licensed. * A verage flat rate payments are estimates of total “per function” payments by survey respondents and do not reflect underlying wage and hour recordkeeping or compensation compliance. LOWEST BENCHMARK PENSION COSTS Our Thanexus 401(k) Plan continues to offer low Plan costs and fees. Benchmarked against close to 500 other companies with a similar plan size, our employees have access to a robust retirement plan at a significantly lower cost. LABOR AND WAGE BENCHMARKING Our Thanexus Annual Compensation and Call Volume Survey remains the only source of actual labor and wage benchmarking data in the industry. What makes our survey so unique is that it utilizes actual W-2 wage information, unlike other compensation surveys. 238 71,721 $ $ Arrangements $ 18.95 /hr $ 200 116,869 225 59 $ 57 $ (non-posted remains) Local Direction Door (two-hour visitation) Pallbearer (local) MARKETING AND COMMUNICATIONS In 2013, Thanexus stockholders received approximately 36,000 customized marketing pieces that adhered to Federal Trade Commission and New Jersey State Mortuary Board regulations. Materials included: • General Price Lists • Statement of Funeral Goods and Services Selected • Authorization Forms • Promissory Notes and Invoices ams Progr • Cremation, Welfare (County) and Veterans Funeral Packages e our brav onn pers sudd to the ices Pers cy services with the mitment cy Serv rgen ciated As a com our Emergen for any eme ens asso ns cost ncial burd maintai family and fina others. pocket tional of out of the emo the service nded ys exte in deal with has alwa sacrifice iry. home n inqu ultimate e upo funeral . Our availabl a child ils are deta loss of gram is the Program s Pro ily with Service assist a fam ced such a loss. Child rien Care routinely have expe that we sionate who ws; Compas profound loss it” to families as follo ilies t fam these The mos ssionate Cred ges to mpa a “Co ities char ction and facil 75% redu services ction ce our ............. er ....... 50% redu We redu ction and und .............. Age 3 25% redu .............. to 10 ............. Age 4 .............. to 15 Age 11 Public • Eco Burial and Ethnic Funeral Packages Thomas E. Day, CFSP, President/Manager N.J. Lic. No. 4037 q 8 Hilltop Road Mendham NJ 07945 T 973.543.4720 F 973.543.2305 CONTRACT/PROMISSORY NOTE Date of Death (mm/dd/yy) Date of Funeral (mm/dd/yy) Address (street, city, state, zip) Relationship to Funeral Recipient Purchaser #2 Name (first, middle, last) Address (street, city, state, zip) Telephone Number Relationship to Funeral Recipient CONTRACT/PROMISSORY NOTE TERMS: By signing this contract/promissory note the Funeral Home and the Purchaser(s) acknowledge and agree to the following: 1. The Purchaser(s) agrees to pay the Funeral Home for services rendered and merchandise provided for the above noted funeral as detailed on the attached “Statement of Funeral Goods and Services Selected” on which the TOTAL ESTIMATED CHARGES are $__________. The Purchaser(s) also agrees to pay for any additional services or merchandise ordered by him/her as detailed in the final itemized bill to be provided. The Purchaser(s) acknowledges that the “Statement of Funeral Goods and Services Selected” is only an estimate, and the final itemized bill provided will be the final cost to the Purchaser(s) from the Funeral Home. 2. The Purchaser(s) agrees to pay the Funeral Home a deposit of $__________ on or before the date of the funeral service. The balance shall be paid, including any additional charges for items ordered by him/her or any adjusted charges for previously estimated items as shown on the final itemized bill within 30 days of the funeral service. 3. General Price Lists and Statement of Funeral Goods and Services Selected ® Inc. nexus, the Tha perated, ber of d mem family-o ice. is a prou tly owned, funeral serv , Inc. den ce in Chapels of indepen excellen orial iding Mem perative Sinai es—prov ing coo 3.7.14i Mount a grow funeral hom ved.— s reser d family— All right ity base ® commun © 2001 exus, Inc. Than The current estimate includes: - Total Estimated Charges $ __________ (as per Statement of Funeral Goods and Services Selected) - Less Insurance Assignment $ __________ - Less Prepaid Funeral Allowance $ __________ - Less Conditional Payment From Social Services $ __________ (see social services funeral contract) - Less Deposit/Family Supplementation Received $ __________ - Total Estimated Balance Due 0.00 (within 30 days of the funeral service) $ __________ 4. The Purchaser(s) acknowledges and agrees that the financial liability hereby assumed by Purchaser(s) is a personal obligation and is in addition to the liability imposed by law upon the estate and others. The Funeral Home does not accept estate claims as the primary means of payment. If this note is cosigned, all persons agree that all provisions of this note shall be binding both jointly and severally upon all parties hereto. The Funeral Home is not a party to any arrangement to share or split charges among/between family members or any other parties. 5. Should the Purchaser(s) fail to make full payment of the final itemized bill or the Funeral Home fails to receive full payment of the final itemized bill within 30 days of the funeral service, this note will be in default. In the event of a default, the Purchaser(s) agrees and promises to pay late payment charges which will accrue monthly at the rate of 1.5% (18% per annum), on the unpaid balance, commencing on the first day following the due date. The Purchaser(s) further agrees to pay, in addition to accrued late payment charges, any and all costs of attorney and court fees associated with the collection of this account, without limitation. These fees and costs are in addition to any amount owed to the Funeral Home, and are the legal responsibility of the Purchaser(s). 6. Any monies collected by the Funeral Home from the Estate of the Deceased will be credited against any remaining balance owed. The Funeral Home does not waive its right to file a claim against the Estate of the Deceased, nor does this contract/promissory note constitute, in any way, a release of the Funeral Home’s rights. 7. If any provision of this contract/promissory note is found to be unlawful or unenforceable, the remainder of the contract/promissory note shall not be void and shall remain in effect. 8. KBFS Third Generation The Purchaser(s) understands the personal liability being assumed for the charges estimated and reflected in the final bill, agrees to all of the terms outlined above, and acknowledges receipt of a copy of this contract/promissory note. ____________________________________________________________________________________________________________________ I (we) have reviewed and agree to the above provisions: ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ Purchaser #1 Signature Funeral Director’s Name Date N.J. Lic. No. © 2012 New Jersey Funeral Directors Services, Inc. and Thanexus®, Inc. All rights reserved. Purchaser #2 Signature Funeral Director’s Signature Date Date bailey fh-cpn-nd 10.19.12 E N HIS & VA rs SON cto POULFuneral Dire KBFS Second Generation Packages rice ral P Gene list without notice. nge may to cha rs. You a subject custome include 4, and to our select will t buy y 1, 201 provide you mus ents you nt we can ngem mean those stateme ral arra irements w are on the n belo ever, any fune other requ in writing show on l or services desire. How If lega ain the reas head. . ds and you expl items selected and over The goo we will only the services lly ask for, ices you 75 c ose serv 6-36 basi cho and specifica NJ 0881 for our 49 goods did not nswick charge funeral 08816-71 s you g the East Bru nswick NJ item d, ribin any Bru ry Roa ide desc , East Cranbu we prov n: 454 Box 7149 9199 Locatio Post Office No. 3381 390: (732) Chapel N.J. Lic. Address ager Mailing i, Man c.us Kulback www.msm Peter uar of Jan e as effectiv Purchaser #1 Name (first, middle, last) Telephone Number Ser q 176 Main Street P.O. Box 336 Peapack NJ 07977 T 908.234.0590 This is a legal document. It contains important provisions concerning your financial obligations to this funeral home. Name of Decedent (first, middle, last) pels, Inc. no orial Cha le tribute at i Mem orab nt Sina families and hon helps ities, Mou a fitting e the program commun ram offers . This who mad duty prog d one m line of who serv ram. This a love in the Progra women loss of Tribute e men and el Tribute Progonnel who fall and tragic vant en CONSOLIDATED BALANCE SHEET1 (for year ended December 31, 2013) 2013 ASSETS Current Assets Cash and Cash Equivalents Investments in Marketable Securities Member Receivables2 Prepaid and Other Current Assets Deferred Tax Assets Other Receivables TOTAL ASSETS 1 The operations of Thanexus, Inc. and its $ 1,568,075 760,230 550,051 40,380 2,069 38,486 $ 2,959,291 LIABILITIES Current Liabilities Accounts Payable and Accrued Expenses $ 10,541 Accrued Salaries and Related Payables 1,393,537 Income Taxes Payable 1,598 Deferred Revenue 20,000 Member Capital Payable3 10,628 4 Patronage Dividends Payable 130,712 TOTAL LIABILITIES 1,567,016 STOCKHOLDERS’ EQUITY Common Stock, $100 Par Value; 300 Shares Authorized, 68 Shares Issued and Outstanding Additional Paid in Capital5 Accumulated Other Comprehensive Income (Loss) Retained Earnings TOTAL STOCKHOLDERS’ EQUITY Total Liabilities and Stockholders’ Equity NOTES: 6,800 394,912 29,901 960,662 1,392,275 $ 2,959,291 wholly owned subsidiary, Thanexus Financial Services, LLC, are consolidated for financial reporting purposes. The earnings from Thanexus Financial Services, LLC do not contribute to patronage dividends and are taxed at the cooperative level. 2 Member receivables reflect the financial reporting requirements to accrue all wages and benefits as of December 31, 2013 that are not yet booked and processed. The amount is considered fully collectible. Accordingly, no allowance for doubtful accounts is required. 3 The company may retain member capital for a period of time to pay the outstanding liabilities of stockholders who terminate membership after the date of termination. The accrual to pay stockholders who terminated membership was $10,628 and $29,120 for the years ended December 31, 2013 and December 31, 2012, respectively. 4 Stockholders of Thanexus are entitled to a patronage dividend distribution of eligible earnings. Investment income and earnings from Thanexus Financial Services, LLC are not patronage eligible. For the years ended December 31, 2013 and December 31, 2012, the company declared a patronage dividend of $130,712 and $27,780, respectively, in the form of a cash distribution. 5 Additional paid-in capital represents prior years’ patronage dividends, less amounts paid out in cash distributions. CONSOLIDATED STATEMENT OF OPERATIONS1 (for year ended December 31, 2013) REVENUE2013 Administrative Fees Insurance Commissions Initiation Fees Other Income Employment Related Income6 $ TOTAL REVENUE 1,281,266 468,205 8,800 14,719 38,181,144 39,954,134 DIRECT COSTS Salaries Payroll Taxes Pension Costs7 Other Benefits 30,650,760 2,342,558 1,678,648 3,509,178 TOTAL DIRECT COSTS6 38,181,144 EXPENSES General and Administrative8 Knowledge Based Funeral Service 1,572,022 14,079 TOTAL EXPENSES 1,586,101 INCOME FROM OPERATIONS 186,889 Other Income 25,618 EARNINGS BEFORE DECLARATION OF PATRONAGE DIVIDENDS 212,507 Patronage Dividends Declared (130,712) EARNINGS BEFORE PROVISION FOR INCOME TAXES81,795 Provision for Income Taxes (28,883) NET INCOME $ 52,912 Retained Earnings, Beginning of Year $ 907,750 Retained Earnings, End of Year $ 960,662 NOTES: 6 Total direct costs are netted against employment related income in the company’s audited financial statements. The total employee related costs for 2013 and 2012 were $38,181,144 and $37,191,440, respectively. 7 The Company maintains an employee retirement plan qualified under Section 401(k) of the Internal Revenue Code. The plan is available to all full-time employees who have completed one year of service. All of the stockholder funeral homes contribute at least three percent of eligible compensation. Firms may contribute additional discretionary funds. The 401(k) expense for 2013 and 2012 was $1,678,648 and $1,633,994, respectively. 8 General and Administrative costs include office, marketing, personnel, professional and management fees. The Company has a management agreement with New Jersey Funeral Directors Services, Inc. to provide office space and related services for a fee, which totaled $208,750 in 2013 and $209,250 in 2012. Thanexus Financial Services, LLC is staffed by salaried, non-commissioned professionals who have no personal stake in the lines of coverage offered. In 2013, funeral directors placed nearly $3.14 million in insurance premiums with Thanexus Financial Services, LLC. THANEXUS FINANCIAL SERVICES, LLC In 2013, our wholly owned insurance subsidiary continued to offer optional lines of insurance tailored to funeral directors and industry-related businesses. Members and non-members enjoy the benefits of excellent coverage and competitive pricing through our top-rated insurance carriers. As of January 2014, Thanexus welcomed the following new stockholders: Boucher Funeral Home, LLC LeRoy P. Wooster Funeral Home and Crematory, LLC Woolley-Boglioli Funeral Home Paul Ippolito Memorial THANEXUS PRIMARY WORKSITES (as of December 31, 2013) Ana Maria Zevallos/Skrocki Home for Funerals Gardner Funeral Home Pettit-Davis Funeral Home Anthony R. Pizzi Funeral Home George H. Wimberg Funeral Home Poulson & VanHise Funeral Directors The Godfrey Funeral Homes Prout Funeral Home, Inc. Gosselin Funeral Home Radzieta Funeral Home Hagan-Chamberlain Funeral Home Riewerts Memorial Home, Inc. Higgins Home for Funerals, Inc. Robert Spearing Funeral Home, Inc. Hoffman Funeral Homes S.W. Brown & Son Funeral Home, Inc. Holmdel Funeral Home Saul Funeral Homes, Inc. Introcaso-Angelo Funeral Home Shook Funeral Home, Inc. John F. Pfleger Funeral Home, Inc. Shook’s Cedar Grove Funeral Home, Inc. Kain-Murphy Funeral Services Smith-McCracken Funeral Home Krowicki Gorny Memorial Home Snover Givnish Funeral Home M. John Scanlan Funeral Home South Jersey Funeral Associates, Inc. MacFadden Funeral Home Stephen J. Priola Parsippany Funeral Service Damiano Funeral Home McCriskin-Gustafson Home for Funerals, LLC Timothy E. Ryan Home for Funerals Doyle Funeral Home, Inc. McLaughlin Funeral Home Vander May Wayne Colonial Funeral Home, Inc. Ely Funeral Home Memorial Funeral Home Vander Plaat Funeral Home, LLC Evoy Funeral Homes, Inc. Nazare Memorial Home Walter J. Johnson Funeral Home Festa Memorial Funeral Home, Inc. Norman Dean Home for Services, Inc. Warner-Wozniak Funeral Service Freeman Funeral Homes Norton Funeral Home Wimberg Funeral Home Funeral Service of New Jersey, Inc. Oakland Memorial Home G. Keenen O’Brien Funeral Home, Inc. Pancoast Funeral Home Galante Funeral Home Parow Funeral Home, Inc. Gallaway & Crane Funeral Home, Inc. Peppler Funeral Home Ashcraft Funeral Homes Bailey Funeral Home Beaugard Funeral Home, LLC Biondi Funeral Home Bizub-Quinlan Funeral Home Bradley & Stow Funeral Home Bradley Funeral Home Brunswick Memorial Home Codey & Mackey Funeral Home Costantino Funeral Home Costello-Runyon Funeral Homes Creran Funeral Homes Bold = New stockholders in 2013 CONTACT US Interested in becoming a Thanexus stockholder? Contact Chris Murphy, business development manager, at 888.309.5137. P.O. Box L Manasquan NJ 08736-0642 888.309.5137 www.thanexus.coop © 2014 Thanexus, Inc. All rights reserved. PO#14-092 4.14