New Era in Healthcare - Lowell General Hospital
Transcription
New Era in Healthcare - Lowell General Hospital
2012 Annual Report The Dawn of a New Era in Healthcare “ We have created a new Lowell General Hospital – an organization that is united and committed to delivering on the new promise we have made to our community – the promise to deliver Complete connected care.” Normand E. Deschene, President and Chief Executive Officer, Lowell General Hospital and Circle Health 4 Message from the President and CEO 5 Message from the Medical Staff President 6-7 Our people make the difference 8-9 Dedicated to exemplary service 10-11 Recognized for superior quality 12-13 Growing to meet the healthcare demand 14-15 Supporting the health of our community 16-17 Generosity with a purpose 18 The new Lowell General Hospital 19 Introducing Circle Health 20-31 Thank you to our donors 32-35 Our physicians 36-37 Financial performance 38-39 Forward-looking community leadership “During a time of incredible transformation and growth at Lowell General Hospital, our employees remained intently focused on our mission to put Patients First in Everything We Do. Their dedication, compassion and pride in what they do each and every day continue to make our hospital a great place to work and a trusted regional healthcare provider.” Peter J. Zarrilla, Senior Vice President and Chief Human Resources Officer 6 Our people make the difference Great strides were made in 2012 to integrate systems that support our employees. We aligned our payroll systems and brought all employees onto the same benefits plans. From the beginning, we felt it was extremely important that all employees have access to the same benefits, whether it was medical and dental plans, retirement plans or the employee pharmacy. Our team’s flexibility, collaboration and commitment to continual improvement are great sources of pride for our organization. People truly make the difference at Lowell General Hospital and together we make incredible things happen every day. K ES Strong leadership is vital to our people pillar. Last year, we launched the Management Essentials training series, which provides Lowell General Hospital leaders with consistent practices and tools to ensure they are able to effectively lead and support staff in the important work they do each and every day. C We firmly believed that consistent and transparent two-way communication was vital to the health of our organization and to our culture. With that in mind, the hospital facilitated several employee meetings to bring staff together with the hospital’s senior leadership team in order to answer questions and address concerns throughout the integration process. We also launched new communication tools and publications designed to provide important information and to promote conversations and sharing throughout the hospital’s teams and departments. The Boston Business PLA T Journal named Lowell S General Hospital one of the Best Places to Work in 2012 Massachusetts in its tenth O annual regional awards WOR program. Lowell General Hospital ranked 13th of 25 companies honored in the large business category. This is the third consecutive year Lowell General has earned the honor, which recognizes the hospital’s achievements in creating a positive work environment that attracts and retains employees through a combination of employee satisfaction, working conditions and company culture. T Looking back at 2012, one of the most powerful accomplishments for Lowell General Hospital was the way we were able to bring people together – both before and after the merger of Lowell General and Saints Medical Center was finalized. All employees came into this new organization – the new Lowell General Hospital – together. For the first time in the history of Lowell, there are nearly 3,500 employees and close to 700 affiliated physicians who are now working together to provide Complete connected care to our community. Lowell General Hospital earned both regional and national recognition as an employer of choice in 2012 BE To meet our mission to Put Patients First in Everything We Do, we must have a highly engaged team of employees willing to go above and beyond to meet the needs of our patients and their families. At Lowell General Hospital, our work environment and culture are important to our success, and we continue to work hard to strengthen and enhance this culture. This work has never been more important than during the past year of such significant change and integration at our organization. Lowell General Hospital placed 64th in Modern Healthcare’s 2012 Best Places to Work in Healthcare awards. The magazine’s annual Best Places to Work in Healthcare program recognizes employers for creating workplaces in healthcare that enable employees to perform at their optimum level to provide patients and customers with the best possible patient care and services. This was Lowell General Hospital’s second year being honored in the prestigious recognition program, which had applications from healthcare companies and organizations throughout the nation. 7 “Our nurses have ownership of their nursing practices and continuously use new knowledge to make improvements that benefit our patients.” Amy Hoey, Senior Vice President of Patient Care Services and Chief Nursing Officer 8 Dedicated to exemplary service Exceeding our patients’ expectations no matter where they are in our system is the heart of our promise to deliver Complete connected care to our community. Every interaction with our patients, families and caregivers is part of the hospital experience and we take great pride in exceeding the expectations of everyone. We have worked to ensure our team members are committed to making each step a healing and compassionate one – from our nurses on the units to the support services staff ensuring a comfortable stay. In 2012, we provided over 500 hours of service-focused educational training to our employees that included definitions and behavior expectations associated with each dimension of Complete connected care. This training is now included in our new employee orientation. To support our leaders in modeling the best possible service, we presented “Leading with the Lowell General Hospital Experience of Complete connected care”, a required session for all supervisors, managers and directors throughout the organization. We also began the process of unifying our REACT/Service Recovery program across all campuses. Through the REACT process – Recognize, Empathize, Apologize, Compensate and Trend – our staff have the power to take action when we may not have delivered on our promise. This robust and customizable REACT process results in a positive lasting impression, the kind that has our patients telling stories about how much we care. Another step in our integration process last year involved our Patient Family Advisory Council (PFAC). Our newly combined PFAC is a volunteer group of 20 community members who work with staff to collaborate and offer recommendations to improve the Lowell General Hospital Experience. Empowered to provide the highest standard of nursing care As a Magnet® designated organization, Lowell General Hospital takes great pride in delivering the highest quality care to our patients. The philosophy of the Patient Care Services Department supports the pursuit of lifelong learning, nursing research and evidence-based practice. Each year, a comprehensive needs assessment is completed and educational programs are developed and implemented to meet the needs of our nurses. Integral to this course is the strategic planning and shared decision making process used to help establish the priorities for the educational opportunities for the nurses at all levels of the organization. Our Best Practices Education sessions provide the nursing staff with the latest updates on pertinent information related to current practice, changes in practice, required reporting and patient safety goals. It provides an opportunity for staff nurses to meet with nursing leadership, discuss changes, their inception and the impact these changes will have on patients. The most recent Best Practice Sessions provided education on our new promise to the community of Complete connected care as well as nursing practice updates and regulatory changes. The nursing staff integrates evidence-based practice and nursing research to improve clinical outcomes and create action plans for patient satisfaction, employee satisfaction and quality indicators to improve their practice. Nursing’s Professional Practice Model provides an infrastructure that supports professional growth and development for nurses at all levels of the organization. Measuring our service performance is important and gives us another way to hear the important voice of our patients. We continue to measure patient satisfaction, leveraging Press Ganey and HCAHPS surveys to gain insight into our patients’ perspectives. The level and quality of service we deliver is not only critical to our mission – it is the right thing to do for our patients. 9 “While 2012 represented a great deal of transformation, our commitment to high quality and safe care remained constant. Whether it was closely monitoring core measures and readmissions for pneumonia and heart failure, or a keen focus on patient safety infection prevention measures, our multidisciplinary team’s efforts had powerful results for our patients.” Arthur M. Lauretano, MD, Medical Staff President 10 Recognized for superior quality Delivering high quality, safe care is a critical pillar for Lowell General Hospital. During 2012, a diverse array of activities and collaboration occurred across the organization to ensure we provided the highest quality care possible. We closely monitored core measures and readmissions for pneumonia and heart failure, and our efforts continue to demonstrate positive outcomes for our patients. Our employees and physicians also maintained a tight focus on patient safety infection prevention measures, and multidisciplinary performance improvement teams worked collaboratively to implement practice changes when needed. These persistent efforts had powerful results, as Lowell General Hospital met its goal to reduce preventable harm events from six categories down to zero thanks to this hard work over the last two years. Strengthening Centers of Excellence Following the merger in July, a key priority for the new organization was reviewing key programs and services, and developing concrete strategies to help position Lowell General Hospital’s Centers of Excellence for success. In late 2012, key clinical areas including endoscopy, cardiac catheterization, cancer services and orthopedics were centralized to help further develop and strengthen our Centers of Excellence. By centralizing and bringing these programs together in one location, clinical teams can better collaborate in the care of each patient, and patients can more easily access our full suite of services and technology. A medical staff united Lowell General Hospital’s medical staff is vital to our ability to provide high quality care. As the new organization came together, our medical staff also united, bringing 700 physicians together. Each clinical specialty area is now led by one chief and the medical staff is working together to coordinate care to best serve the needs of our patients. Quality honors Lowell General Hospital received several awards recognizing our commitment to quality in 2012. The American College of Surgeons recognized Lowell General as one of 28 hospitals in the United States that achieved exemplary outcomes for surgical patient care. Our bariatric surgery and cardiac care programs earned national recognition from a third party quality monitoring organization for their high quality outcomes. For the second consecutive year, Health and Hospital Networks recognized Lowell General Hospital with its “Most Wired” award. The Most Wired award recognizes hospitals that are leveraging the adoption and use of health information technology to improve performance in a number of areas, including efforts to expand and adopt information technology that protects patient data and optimizes patient flow and communications. 11 “2012 was an incredible year of growth for Lowell General Hospital. Whether it was expanding our employee and physician teams, increasing patient volume, or raising $15 million for our capital campaign, growth was a constant element in the past year.” Joseph A. White, III, Executive Vice President and Chief Operating Officer 12 Growing to meet the healthcare demand 2012 was an incredible year of growth across all of our pillars – from growing our employee and physician teams, increasing patient volume, and raising $15 million with a successful capital campaign. The hospital set forth on a bold agenda aimed not only to expand our campuses with new buildings and services, but to also transform Lowell General Hospital as an organization and the important role we play as a community-based institution. On June 27, 2012, a new medical office building at 14 Research Place was opened at the Lowell General Hospital Chelmsford campus, providing centralized outpatient services for easy patient and visitor access. In July, we announced our merger with Saints Medical Center in Lowell, and soon after, hospital leadership introduced our new parent organization Circle Health to the community. In August, we began a phased floor-by-floor opening of the new Dahod Building at the main campus, celebrating the completion of the largest healthcare building project in the history of Lowell. The Legacy Project The completion of the Legacy Project was a major milestone in our growth strategy. With the opening of the Dahod Building, we introduced our staff and our community to a new kind of clinical care featuring evidence-based design and clinical pathways in modern patient-oriented facilities to assure patients’ expectations are exceeded. While buildings alone do not represent growth, the completion of the hospital’s Legacy Project is a testament to the generosity and support of the community we serve. The 200,000 square foot Dahod Building provides the community a new six-story state-ofthe-art facility with increased physical space for outpatient services; two private 30-bed inpatient medical surgical units; additional operating rooms and surgical suites; an expanded birthing and delivery area; and a new Emergency Department with an onsite helipad to support our Level III Trauma Center. Improvements and integration at the Lowell General Hospital Saints Campus Plans for growth included looking at the healthcare demand for both inpatient and outpatient services to maximize opportunities at the Lowell General Hospital Saints campus. On September 24, 2012, we opened a new Medical Day Care Center at the Saints campus. This newly renovated seven-bay outpatient unit provides care to our patients receiving non-cancer related infusions, including blood administration, IV hydration and medication, iron injections, and treatment for rheumatoid arthritis and multiple sclerosis. The hospital invested in renovations of inpatient units, updating external signage, and introducing a consistent way-finding approach across all hospital locations. Looking to the future Part of what we have been building this year is not bricks and mortar, but also a new information technology infrastructure for our Saints campus and other offsite locations. A strong network infrastructure will be critical as all hospital campuses shift to a single electronic medical record in 2013, seamlessly connecting and streamlining patient care. As a combined organization, we are now the ninth largest hospital in Massachusetts. We are the second largest non-academic hospital in the state, and are in a much better position to not just survive, but to thrive as an independent organization. We will continue to look at ways to evolve and grow in this new healthcare landscape, to add providers and to broaden our geographic footprint. Lowell General Hospital Chelmsford Campus Lowell General continued the expansion of our Chelmsford campus with the opening of 14 Research Place, home to specialty physician practices. The new building, located conveniently between 10 and 20 Research Place, enables patients to have easy, convenient access to a spectrum of outpatient services in one location, such as cardiology, orthopedics, day surgery, MRI, lab, imaging, outpatient testing, therapy, and other supportive care. With an expanded parking deck, open courtyard, sidewalks and outdoor seating area, the Chelmsford campus is a premier outpatient facility. 13 Community Benefit and Service Programs $2,548,208 Uncompensated Care – $13,585,718 Net Charity Care – $10,413,506 — Corporate Sponsorships $238,099 2012 Community Benefit Total: $26,785,531 As a not-for-profit community hospital, Lowell General is dedicated to improving the health and quality of life of the individuals and communities we serve. Each year, Lowell General Hospital develops a Community Benefit Plan that seeks to identify unmet existing health needs in the community, and to anticipate future health needs, particularly in vulnerable and underserved populations. Every day, our staff, physicians and volunteers work together to meet those needs through quality health services, wellness and education initiatives, charity care, and charitable contributions. 14 Supporting the health of our community Chronic disease prevention and maintenance Continuous dedication to community health improvement Over the last two years, increasing chronic disease prevention and management education has been one of our main concerns and biggest successes. In 2012, we more than tripled the number of participants attending a screening program. We were successful in surpassing our initial goal through a combination of intervention and prevention programs including: In2012,webegantheplanningprocessforthe2013Community HealthNeedsAssessment.Inaddition,wemaintainedouractive participation in many collaborative events, as well as coalitions and taskforcesaimedtoaddressprominenthealthissuesfacingour community.Someexamplesinclude: •MonthlyCPR,AED,andFirstAidComboclassesinpartnership withTrinityEMS,Inc. •GetHeartSmartHealthFair •BrownBagGoesRedworkshops •TheHeartandSolesMallWalkingprogramtohelpincrease physical activity •MonthlybloodpressurescreeningsandeducationatthePheasant LaneMall,inconjunctionwiththeMallWalkingprogram Healthy eating, active living Fitnessandnutritionprogramshavebecomeatopprioritythroughout theGreaterLowellareaandwithinLowellGeneralHospital.Regular physicalactivityandahealthydietplayakeyroleintheprevention of cardiovascular diseases, cancer and diabetes. We surpassed our goal of increasing participation in our exercise and fitness programs by over50percentin2012.Someprogramsweofferedinclude: •Diversefitnessprograms(Gentle/ModerateYoga,HipHopHustle®, Kickboxing,TaiChi,TurboKick®,Zumba®,etc.) •Healthyeatingprogramsforbothchildrenandadults,suchas MarchinginwithHealthyFoodontheGo,thePlateMethod andPortionSizesforChildren •ProvidedfinancialsupportandleadershiptotheGreaterLowell HealthAlliance,includingparticipationintheMentalHealth, CulturalCompetency,HealthyWeight,ATOD(Alcohol,Tobacco andOtherDrugs)andMaternalChildHealthtaskforces •Participatedwithindomesticviolenceandsexualassaultawareness campaignsandinitiatives,includingtheTakeBacktheNight planning committee •Participatedinover20communityhealthfairs Partnering and planning for the future of our community In 2013, short- and long-term goals for community benefit planning will focus on prevention, management and intervention effortsaroundfourkeyareas:chronicdisease,mentalhealth/stress, substance abuse, and community health improvement. For 2013, we seek to: •Increasethenumberofstressmanagementandmentalhealth programsoffered •Providegrantopportunitiestocommunityorganizationstofund innovative programs and initiatives •WeightlossprogramssuchasWeightWatchers® •Increasethenumberofparticipantsinsubstanceabuse intervention programs Aiming to reduce risk of injuries •Continuetoprovidefinancialsupportandleadershiptothe GreaterLowellHealthAlliance LowellGeneralHospitalisfocusedonemphasizingtheimportance ofinjurypreventionandcommunityeducation.Weparticipatedin a number of community prevention programs to help reduce the riskofseriousinjuriesandprovidedinjurypreventioninformation toavastnumberofpeoplethroughouttheGreaterLowellarea. Oureffortsincluded: •Reducingthelikelihoodofinjuriesininfantsandchildrenby partneringintheLowellCarSeatSafetyEvent •Providingmotorcyclehelmetsafetyinformationtables •DaretoPrepareSafeDrivingcoursesfornewteendrivers and their families 15 The Legacy Fund concludes its impressive capital campaign On December 19, 2012, the new Hanson Family Emergency Department and Trauma Center officially opened and marked the formal conclusion of The Legacy Fund capital campaign. The Legacy Fund supported the expansion of the new six-story, 200,000 square foot Dahod Building at the main campus at 295 Varnum Avenue. Through generous donations from Dr. Shamim and Ashraf Dahod, Rick and Martha Hanson, Arthur and Madeline Anton, John Thibault and Elaine Zouzas Thibault and hundreds of donors including many hospital employees, The Legacy Fund has raised more than $15.5 million with gifts still being accepted. Construction of the new Dahod Building began in May 2010, named in honor of the Dahod family, Shamim A. Dahod, MD, a longstanding member of Lowell General’s medical staff, and her husband Ashraf Dahod. With this transformation, Lowell General Hospital has enhanced its ability to deliver the highest quality, personalized care through private inpatient rooms, state-of-the-art surgical suites, and one of the region’s most modern emergency departments and trauma centers. 16 Generosity with a purpose Lowell General Hospital Ball supports community health initiatives in the Greater Lowell area Lowell General held its 7th Annual Ball for Community Health Initiatives on March 3, 2012, raising $225,000 to help fund vital health and wellness programs in the Greater Lowell community. The event, held at the Lowell Memorial Auditorium, featured dinner, dancing, and silent and live auctions for attendees. The Community Health Initiative Grants for 2012 were awarded to three local non-profits: The Cambodian Mutual Assistance Association’s Access to Healthcare program, the Greater Lowell Health Alliance’s Early and Adequate Prenatal Care program and the Mill City Grows Gardener Training program. In addition, the Alternative House received a donation of furniture from the evening, and a special live auction was held to raise funding for Catie’s Closet’s “Wardrobe of Hope” program and The Lowell Alliance for Families and Neighborhoods “Diaper Bank Collaborative”. Under the leadership of co-committee chairs Loreen Ali, MD, and Jonathan Drake, MD, the event was made possible thanks to the generosity of Gold Sponsor Enterprise Bank, and Silver Sponsors Commonwealth Radiology Associates, Eastern Bank, KLIN Spirits, Lowell Anesthesiology Service, Merrimack Valley Cardiology, Northeast Surgery Center, PrideStar EMS and Trinity Emergency Medical Service. Record-breaking year for TeamWalk for CancerCare The 13th annual Lowell General Hospital TeamWalk for CancerCare was held on May 20, 2012 and raised $908,000, once again surpassing previous records. The event brought together more than 5,000 cancer survivors, supporters, sponsors and volunteers to raise money for patients being treated at the hospital’s state-of-the-art Cancer Center as well as those fighting cancer throughout the Merrimack Valley. The generous contributions to TeamWalk help provide transportation to and from treatments, support groups and services, wigs, medication costs for those in need, and many health and wellness programs. Special thanks to our 2012 TeamWalk for CancerCare corporate sponsors including SmithFest Foundation, as well as hundreds of volunteers, thousands of walkers and those who pledged money to support them. Lowell General Hospital Challenge Golf Tournament raises over $400,000 for The Legacy Fund The 17th annual Lowell General Hospital Challenge Golf Tournament proved to be a huge success on August 27, 2012 at The International in Bolton, Massachusetts. The tournament raised $410,000 for The Legacy Fund. Golfers enjoyed the challenging terrain of both The Pines and The Oaks Courses, a barbecue lunch on the lush green, special gifts and contests, and an auction and awards dinner. We are very grateful to our Tournament Sponsors Cerner and Mintz Levin, as well as our Master Sponsors Blue Cross/Blue Shield of Massachusetts, Demoulas Foundation, Lowell Surgical Associates and Shields Health Care Group. Special thanks also go out to the many volunteers who helped support this wonderful event. 17 Lowell General Hospital and Saints Medical Center merge to form the new Lowell General Hospital On July 1, 2012, Lowell General Hospital and Saints Medical Center became one combined organization. Under the merger agreement, Lowell General and Saints joined to form one entity – the new Lowell General Hospital – which includes two hospital campuses in Lowell and over a dozen satellite locations throughout the region. Lowell General Hospital’s main campus on Varnum Avenue and the Lowell General Hospital Saints campus located on One Hospital Drive are now united and serving patients throughout the Merrimack Valley. Lowell General Hospital’s dedicated teams work collaboratively to assure our community has convenient, affordable access to the highest quality primary and specialty care possible. Employees, physicians and volunteers are working together to expand the depth and breadth of needed services, from preventive care and wellness to the most advanced clinical services. This collaboration helps us continue to recruit and retain the most talented and committed physicians, nurses and caregivers, and allows our patients to receive a broader spectrum of care close to home. The combined hospital is now governed by one board of trustees, with equal representation from the previous Lowell General and Saints Medical Center boards. Normand Deschene serves as president and chief executive officer of the combined hospital. The merger has allowed the hospital to utilize its resources in the most effective and efficient way, by eliminating duplication of services and redundant capital spending on new technology and equipment. The combination of Saints and Lowell General has improved the quality of care by enhancing coordination of care within the hospital and with community physicians. “July 1st was a great day for the Greater Lowell region,” said Normand Deschene, President and CEO of Lowell General, “and an even better day for the citizens of Greater Lowell. The union of these two great hospitals helped us realize our vision of a fully integrated healthcare system that provides all of the care residents need here in the community.” 18 Circle Health introduced – Organization aligns hospital, physicians and regional health providers A great deal of an individual’s health and healthcare experience takes place beyond the four walls of a hospital. As we have introduced Circle Health – our new parent organization – Lowell General Hospital is focusing on the total healthcare experiences of our community and working to seamlessly connect each component of this experience. What is Circle Health? Circle Health is a community-based integrated healthcare system that brings together physicians and provider organizations with a shared vision for delivering highquality, easy and affordable access across the continuum of care, right in the community. Together, we support improved health and well-being across the populations we serve. Circle Health includes not only Lowell General Hospital, but also our affiliates - the Visiting Nurse Association of Greater Lowell, the Lowell Community Health Center, the Greater Lowell Health Alliance and our entire community of physicians. What does this really mean for our patients? You can be assured that there will be a more integrated approach to your care. Whether you see your primary care physician, a specialist or are treated at any one of our facilities, we want your care to feel seamless. As we bring our organization together and integrate programs, services and systems in the months ahead, your caregivers will have access to your healthcare records and your medical history. Most importantly, we will be working together as one team to plan and seamlessly coordinate your care. As in a circle, each piece of your care will be connected. Circle Health is not only the parent company of Lowell General, but is also an umbrella organization that aligns primary and specialty physician practices along with other local and regional health providers in a system-based approach to deliver an experience of Complete connected care to the communities it serves. 19 Thank you to our 2012 donors Century Society ($100,000+) Chairman’s Society ($20,000+) President’s Society ($10,000+) Founder Society ($5,000+) Leader Society ($1,000+) Anonymous Dr. Shamim A. Dahod and Mr. Ashraf Dahod Mrs. Rita M. Saab Joseph Enterprise Bank Mr. and Mrs. Rick W. Hanson Nooril-Iman Charitable Foundation, Inc. Lowell General Hospital Auxiliary Commonwealth Radiology Associates, Inc. Scott D. Abel, MD Joseph Barry, MD Jonas J. Berman, MD Cheun Chen, MD Wei Du, MD Daniel Dale, MD M. Elon Gale, MD Paul Gryzenia, MD Bruce Hall, MD Patrick Hanks, MD Kellie Hemme, MD Allan I. Hoffman, MD Alice Lee, MD Michael F. Mastromatteo, MD Miriam Neuman, MD, MPH Alan Pratt, MD Nahid Rathore, MD Monty Shah, MD Jill Steinkeler, MD Sam Tong, MD Alvin Yamamoto, MD Mr. and Mrs. George L. Duncan Eastern Bank Florence R. Healey Trust Fred C. Church Insurance Mrs. Carol R. Gilchrist Mark G. Gilchrist, MD, FAAP Jeffrey D. Goldstein Jeanne D’Arc Credit Union Mr. Peter S. Joseph Mrs. and Mrs. William Lemos Lowell Anesthesiology Service, Inc. Lowell Five LowellBank MEC Electrical Contractors, Inc. Merrimack Valley Emergency Associates, Inc. PrideSTAR EMS Inc. Dr. and Mrs. Wayne Pasenan Radiation Oncology of Greater Lowell Shields Health Care Group SmithFest Foundation Sodexo, Inc. & Affiliates TeamWalk Miscellaneous 2012 Mr. and Mrs. John C. Thibault Thibault Foundation Trinity E.M.S., Inc. John and Linda Chemaly Gary and Lori Sepe Anstiss & Company, PC Drs. Ajita and Atul L. Bhat Blue Cross Blue Shield of MA Mr. and Mrs. John W. Carson Dr. and Mrs. Ronald Chaput Crothall Services Group Mr. David Daly Demoulas Foundation Mr. and Mrs. Normand E. Deschene Fallon Community Health Plan Friends Who Care Association Gilbane Building Company Dr. and Mrs. Terry T. Howard LGH Merrimack Valley Cardiology Associates Lowell General Physician Hospital Organization Lowell Sun Charities, Inc. Lowell Surgical Associates, PC Michael E. Jiser, MD Roy R. Shen, MD Rebecca C. Shore, MD Nari Sabeti, MD David, Lin, MD Mintz, Levin, Cohn, Ferris, Glovsky & Popeo, PC NetScout Systems Corporate Headquarters Pathology Associates Pawtucketville Donut Corp. Dr. and Mrs. Lincoln N. Pinsky Riverside Medical Group, LLC University of Massachusetts-Lowell Watermark Environmental, Inc. William B. Spalding Trust Advanced Computer Services, Inc. Drs. Omar and Loreen Ali All Sports Heroes Uniforms Sporting Goods and Promotions Mr. and Mrs. Arthur C. Anton, Sr. ASAP Fire and Safety Corporation Dr. and Mrs. Harold R. Bass Battles Foundation Canobie Lake Park Jose M. Carrion, MD Ciena Corporation Mr. and Mrs. John P. Clancy, Jr. Compass Group FUJIFILM Recording Media Mfg. Drs. Abdul and and Nasim Ghaffar Greater Lowell Health Alliance Mr. and Mrs. Steven Green H.D. Smith Co. Hub International KHJ Integrated Marketing Kelly Sheet Metal, Inc. Kolmar Americas, Inc. Lowell General Hospital Cancer Center Lowell Spinners Mr. and Mrs. Daniel J. Mansur McCoy Associates, Inc./ McDonald’s Restaurants Medical Bureau of Economics/ROI Mill City Management, Inc. Mr. and Mrs. Robert P. Morrissette Navigant Consulting, Inc. New England Rehabilitation Hospital at Lowell Nixon Peabody LLP NMTW Community Credit Union Northeast Surgery Center, LLC Owens & Minor, Inc. Pratt Pediatrics Associates Presidio Networked Solutions, Inc. ProCon, Inc. Riverside Primary Care Specialists, Inc. Mr. and Mrs. Bruce T. Robinson RTKL Associates Inc. The Durkin Company The Edge Group, Inc. The Marcia Lemkin Foundation Vascular Associates of the Merrimack Valley, PC VNA of Greater Lowell, Inc. Mr. and Mrs. Joseph A. White Wingate Health Care Ziegler Investment Banking/Healthcare Accutronics, Inc. Mrs. Norma R. Adams Adie Conway, Inc. Mr. and Mrs. Donald Adie Mr. Thomas Adie and Ms. Lisa Guidoboni Steven Alter, MD AMD Global Telemedicine, Inc. Mr. Robert Anderson Angelica Corporation Mr. and Mrs. George Armstrong Dr. and Mrs. Michael Athanasoulas Mr. and Mrs. Robert J. Audet Mr. and Mrs. George D. Behrakis Benchmark Assisted Living Miss Beverly A. Bennett David J. Berman, MD Samir Bhatt, MD Richard G. Birkhead, MD Blake Funeral Home, Inc. Bostonian Group Mrs. Bridgette Braley Mr. Victor Breton Mr. and Mrs. Winfield S. Brown, IV Mrs. Nancy Brustas Mr. and Mrs. Charles Byrne, Jr. Cambodian Mutual Assistance Association Mr. Kevin T. Campbell Mr. and Mrs. Patrick Canal Chelmsford Holdings, L.P. Chelmsford Pediatrics, LLC Mr. and Mrs. John P. Chemaly Mrs. Filitsa V. Chigas Clear Channel Media and Entertainment Coca-Cola Bottling Company of Lowell, Inc. Mr. and Mrs. Mark S. Cochran Corinthian Designs LLC Coverys Carole A. Cowan, Ed.D. Francis P. Coyle, MD Cranney Companies Cross Point/Yale Properties Mr. Aldo Crugnola Mr. and Mrs. Matthew Davis Mr. and Mrs. Mitch Rosenberg Jennifer C. Delikat, MD Mr. and Mrs. Mark E. Dionne Dracut Pediatrics Mr. and Mrs. Michael P. Dubuque Ms. Susan Dufresne Drs. Gopala and Shashikala Dwarakanath D’Youville Life and Wellness Community Development Committee Clementine Alexis Mary Bennett Kevin Campbell Michelle Davis Norm Deschene George Duncan Gopala Dwarakanath, MD Robert Fardin Terry Flahive Rick Hess Terry Howard, MD Ellen Kallman Robert Lawlor Curtis Lemay Tom McKay Norm McLoon Jim Milinazzo Susan Neyman Jack O’Connor Nels Palm John Pearson Robert Rivers Bruce Robinson Bryan Shanley Lura Smith Brian Stafford Kevin Tomany, MD Vinod Trapathi, MD David Wallace Gregory Wertheimer This list includes donations made between January 1, 2012 and December 31, 2012 20 We sincerely appreciate those who share our commitment to providing Complete connected care. We extend our deepest gratitude to all our donors, including many employees and medical staff, who contribute in so many ways to Lowell General Hospital. EMC Corporation EMCOR Services Cheryl Ennis, MD Equity Alliance LLC Mr. and Mrs. Ken Erickson Nonnie-Marie Estella, MD Fidelity Charitable Gift Fund Mr. and Mrs. B. Jay Finnegan Finnegan Commercial Development Corp. First Team Realty Fleet Couriers, Inc./ New England Medical Express Mr. Robert J. Fragala Frontline Promotions Ms. Carol Gagne Mr. and Mrs. Derek Gagnon Gallagher & Cavanaugh, LLP Drs. William J. Galvin and Sheila Galvin Generations Physical Therapy and Sports Medicine Genesis HealthCare Corporation Mr. and Mrs. Stephen L. Gervais Gilbert Campbell Real Estate Mrs. Carole L. Gillette Greater Lowell Community Foundation H.D. Smith Foundation Mr. and Mrs. Jeffrey B. Hagopian Mr. and Mrs. John J. Haley Attorney and Mrs. James A. Hall Hamel & McAlister, Inc. Mr. and Mrs. Eric P. Hanson Rizwan-Ul Haque, MD Mr. and Mrs. F. R. Hardy Harvard Vanguard Medical Associates Mr. and Mrs. Elias Hatem Henry & Winifred Lyons Foundation Heritage Properties Mr. Rick D. Hess Hiram Francis Mills Trust Mr. and Mrs. Thomas J. Hoey Home Instead Senior Care Christopher D. Hong, MD Dr. and Mrs. John Hughes Dr. and Mrs. George B. Inglis Mr. and Mrs. Robert Innis Jackson Lewis LLP JamesCo Development Joey & Maria Comedy Show Lija Joseph, MD K.L.N. Construction Co., Inc. KASKONS PK Studios, LLC Matthew Katz, MD KBK Sports Dr. and Mrs. Alan T. Kent Mr. and Mrs. John Kiernan David A. Kimball, C.RNA. Mr. Tom Kirwin Mr. and Mrs. Anthony LaBrecque Mr. and Mrs. Raymond R. Laferriere Mr and Mrs. Paul Lambert Ms. Linda J. Lapointe Mr. James D. Latham and Mrs. Diane Allenberg Arthur M. Lauretano, MD Mr. and Mrs. Robert M. Lawlor Attorney and Mrs. George B. Leahey Mr. and Mrs. Raymond F. Leavitt, Jr. Life Care Centers of America Lincoln Educational Services Lowell General Hospital Telecom Information Communication for Legacy (TICL) Mr. and Mrs. Dana Lydstone Katherine MacDonald Drs. Kevin Malone, DO and Tanya Zouzas, DO Mark G. Gilchrist, MD, LLC Massachusetts Hospital Association Mayer Hoffman McCann PC Jean Mansfield McCaffery Mr. and Mrs. Thomas F. McKay Mr. Robert A. McKittrick Mrs. Linda McLellan Mr. and Mrs. Norman D. McLoon, Jr. Mr. and Mrs. Kevin McNeil Dr. and Mrs. Eric Meikle Mr. Patrick Melampy Merrimack Valley Orthopedic Associates, LLC Middlesex Community College Mr. and Mrs. James L. Milinazzo Mill City Medical Group Ms. Mary D. Miller Donald and Lauren Miller Moe’s Southwest Grill Mr. and Mrs. Edward J. Moloney, Jr. Nashoba Valley Ski Resort New England Neurological Association New England PET Imaging System of Greater Lowell Mr. Richard Newman Dr. and Mrs. David A. Newman Mrs. M. Arthur Neyman Mrs. Karen Nicolls Mr. and Mrs. Steven R. Normandin Mr. and Mrs. Jack D. O’Connor O’Connor Studios Mr. and Mrs. Nels A. Palm Parker Moses Greely Trust Dr. and Mrs. Wayne E. Pasanen Dr. Tushar and Mrs. Patel Paul Butler Trust PC Connection Ms. Ginger Pearson Mr. and Mrs. John H. 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Kanevski Ms. Patricia C. Kaplon Mr. and Mrs. Lewis T. Karabatsos Ms. Jean E. Kareores Ms. Candace A. Kattar Ms. Laurie Kay Ms. Katrina Kazda K-C Realty Trust Mrs. Kristen L. Keefe Mr. and Mrs. William F. Keefe Mrs. Lucille Keegan Ms. Helen Keighron Mr. and Mrs. Alexander S. Keir Ann L. Kelleher, RN Mrs. Linda Kelly Mr. James Kenney Ken’s Mobile Auto Service Inc. Mrs. Elizabeth Keohane Mr. Edward Kerrigan Mrs. Donna Kerrigan Dr. Farzana Khatri Mrs. Stacey Khosla Mr. Peter Kielty John K. Kim, MD Ms. Barbara King Mrs. Barbara B. Kingston Mrs. Georgina B. Kinney Mr. John Kinnon Mrs. Joan Kinnon Ms. Marsha W. Kirkpatrick Ms. Heather Kirwin Elizabeth Kleweno, MD KNICKERBOCKER AA, INC. Mr. and Mrs. Michael H. Knight Knights Of Columbus Mr. Dean Koravos Mr. Peter Kostoulakos Philip S. Kotsios, MD Ms. Donna Koulas Ms. Lynda Kraxberger Mr. and Mrs. Paul Krenitsky Mr. and Mrs. Erich F. Kronenwett Mr. Ingo Kruse Ms. Jacqueline J. Kudron Ms. Kelly Kvitek Mr. Ronald G. LaFond Mr. and Mrs. Armand Lagasse Mrs. Donna LaGrange Mr. and Mrs. Robert S. Lahue Mrs. Patricia Lahue Mr. and Mrs. Peter M. Lally Mr. Leonard Lamarre Ms. Laura Lamarre Anderson Mrs. Diane Lambert Ms. Renita Lambert Mr. Robert A. Lamothe Mrs. Yvette A. Landry Mr. and Mrs. Darren Lanier Ms. Jane Lapointe Mr. Charles L. LaRock, Jr. Mr. Paul Larose Mr. and Mrs. Timothy J. Lasonde Kathryn Latham, RN, BSN Mr. and Mrs. Mark J. Laurin Ms. Cheryl Lauziere Mr. and Mrs. Gregg Lawrence Mr. Jonathan B. Lawrence Mrs. Donna M. Leahey Mr. Mark Leahey Mrs. Suellen LeBosquet Leclair Painting Mr. David Lee Mr. Michael Lee Mr. Kirk Legatos Lemelin Contracting Inc. Ms. Lorraine Lentine-McConnon Lenzi’s Millhouse & Catering Ms. Doris R. Leo J. Lepore Mr. and Mrs. Arnold S. Lerner Mrs. Lori Lesofsky Ms. Ruth N. Lessard Mr. Jamie Leupold William J. Lewis, D.D.S. Mr. Charles T. Liamos Ms. Sherry Libby Mr. and Mrs. Song Lin Ms. Candace Linskey Mr. Winifred Lipomi Mr. Tom Litle Mr. Gary Livingston Loiselle & Associates, PC Ms. Julie Long Ms. Patti Lopoulos Ms. Brenda Lorenzo Mr. Frank M. Lorenzo Mr. Patrick Loring Ms. Louise C. Lorman Ms. Bailey Loughlin Lowell Central Electric Co., Inc. Lowell Firefighters Credit Union Lowell General Hospital Pediatrics Department Lowell Police Benevolent Society Lowell Police Superior Officers Mr. and Mrs. Lawrence D. Lowrey Lull & Hartford Mr. Richard Lundstrom Mr. Robert Lunetta Ms. Karen Lunsford Ms. Pamela Lupien Mr. Joe Lussier Mrs. Lynne E. Lussier Ms. Virginia Lux Luz Granite Corporation Mr. Brian MacDonald Ms. Joyceann L. Mackay Mr. Trevor Mackie Mr. Ernie Mackness Ms. Nancy C. Macleod Ashish Mahajan, MD Mr. David Maher Ms. Kelly Majewski Mr. and Mrs. Francisco Maldonado Mr. Cisco Maldonado Roy M. Maletz, MD Mr. and Mrs. Stephen J. Mallette Mrs. Mary E. Malone Ms. Cynthia L. Maloney Mr. James A. Manning Manny Fernandes Landscaping Mr. and Mrs. Walter J. Marcella Mr. and Mrs. Paul Marchessault Anthony F. Marino, MD, PC Ms. Kathleen Marion Mr. Eric Markarian Ms. Cheryl Markarian Ms. Janice Markunas Mrs. and Mr. Lisa M. Marquis Mrs. Kathleen Marshall Mr. and Mrs. Lauriston Marshall Mr. Forrest Marson Ms. Amy S. Martin C. G. Martin, MD Mrs. Jacqueline Martin Ms. Jeanne Martin Mr. Roger Martin Mr. Timothy Martin Mrs. Mary Gail Martin Ms. Michelle Martin Menashi Mashaal Ms. Patricia Massa Mrs. Deborah M. Masse Ms. Elizabeth J. Matchett Mrs. Priscille Matte Ms. Renee Matte Mr. George J. Mc Neil Ms. Sandra McAlduff Mr. Stephen H. McCabe Mr. and Mrs. Daniel McCafferty Mrs. Evelyn E. McCartney George McCravy Mr. Edward McCullough Ms. Sherrol McCutcheon Mr. William McDermott Ms. Colleen McDermott Mr. Paul McDonald Dr. Ellen McDonough Mr. Kevin McDonough Ms. Suzanne M. McDonough Mr. and Mrs. Frank McDougall Mr. Jason McDuffee Mr. Paul McGaunn Mr. and Mrs. William McGowan Ms. Victoria V. 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Millett Mr. Steven Millette Millinocket Fabrication and Machine Inc. Mrs. Kathy Mills Mr. Phillip D. Millward Ms. Maureen E. Miron Mr. Robert L. Miskell Ms. Laurie Mitchell Susan Mitchell and Jim Waldo Modell’s Ms. Kathleen Monaghan Mr. Jeffrey Monahan Ms. Kelly Monahan Mrs. Lorraine M. Monahan Frances M. Morse, MD Mr. Michael G. Mongeau Ms. Patricia Montaperto Mrs. Nicole Montgomery Atty. Gerald Moore Ms. Laurette Moore Ms. Awilda Morales-Ramos The Moran Family Mr. John Moravec Morgan Stanley Mr. and Mrs. Thomas Moriarty Mr. and Mrs. James W. Moriarty Ms. Donna L. Morin Mr. and Mrs. Bob Mormina Mr. Frank Moroney Mr. Jason R. Morrissette Mr. and Mrs. Robert P. Morrissette Mr. Peter Morrissette Mr. and Mrs. Robert P. Morrissette Frances M. Morse, MD Ms. Jade Mortimer Sean M. Mosharo, MD Mr. Douglas Mostrom Mr. James F. Mullen Mrs. Sandra Munroe Mr. and Mrs. Michael P. Murphy Ms. Rhonda M. Murphy Brenda Murphy, RN Mr. Kevin J. Murphy Mr. Andrew Murphy Ms. Lynn Murray Mr. Paul Murray, Sr. Murray Financial Advisors LLC Mr. Michael Muzi Mr. and Mrs. Kenneth J. Muzykewicz Mrs. Patricia C. Myers Dr. Richard Namay Nashoba Air, Inc. Mrs. Meaghan Nason NE Best Rate Mortgage & Equity Group LLC Ms. Marsha Necco Mr. and Mrs. Paul M. Nemeskal Mrs. Helen Neofotistos Mrs. Aileen R. Neve Ms. Karen Neve New England Fire Apparatus Maintenance Association Mr. and Mrs. Charles E. Newton Mrs. Abby Nguyen-Burke NICE Employee Matching Gift Program Nicholas C. Sarris, Inc. Mr. and Mrs. Donald Nicholson Mr. and Mrs. James A. Nihan Ms. Janinne Nocco Mrs. Patricia A. Nolan Ms. Cheryl Nolet Mrs. Paula Noras Ms. Denise Norman Mr. Andre Normand Mr. David Normandin Mr. Riley Normandin Mr. Robert Normandin Mr. and Mrs. Geoffrey Norris North Shore Bank Northwestern Mutual Financial Network Mr. Shane Norton Mr. Chris Nowlan Mr. Dan Noyes NSTAR Foundation Ms. Kelly Oakes Mrs. Caren D. O’Brien Mr. Mark B. Odle Mr. and Mrs. James F. O’Donnell, Jr. Mrs. Elizabeth Often Mr. Shawn P. O’Hagan Mr. and Mrs. Peter T. O’Hearn Ms. Donna M. O’Leary Mr. Stephen O’Leary Mr. and Mrs. Brian J. O’Leary Mr. and Mrs. Edward M. Olin Ms. Ellen Olizarowicz Ms. Sharon O’Malley On Site Metal Roofing and Wall Systems Mr. Edward O’Neill Oracle Corporation Mrs. Maribel Ortiz Ms. Carmen Ortiz Frank E. Osborn, MD Ms. Jeanne L. Osborn Mr. and Mrs. Ken Osteen Mr. and Mrs. Mark J. Ouellette P.J. Spillane Company Mr. Brad Pacheco Mrs. Kathleen Pacheco Mr. Andy Page Mr. and Mrs. Anthony B. Paletta Mr. Todd A. Paletta Mrs. Robin W. Pancygrau Ms. Lisa Panteleakis Mr. Joseph Papandrea Mrs. Sylvia Pappadopoulos Michael Pappafagos, Ed.D. Mr. David Paquette Mr. Kenneth Paquette Mr. and Mrs. David J. Paquette Mr. Ronald Paquin Mr. and Mrs. Park Ms. Paula Park Mr. and Mrs. Gary Park Mr. Philip Paro Mrs. Lillian Parrington Mrs. Debbie Parziale Mr. Thomas M. Paskiewicz Passe Temps Club Kirtil N. Patel Mr. Narhari Patel Mr. and Mrs. John Patenaude Mr. Chester J. Pater Patriot Energy Group Ms. Janice Paulsen Mrs. Phyllis B. Pearl-Baxter Mr. Edwin T. Peek Pelham Building Supply Ms. Lillian Pelletier Ms. Alice Pelletier Mr. and Mrs. Brian Pendleton James J. Pepper, MD Mr. Rolando Perez Ms. Ruth M. Pergola PerkinElmer Life and Analytical Sciences Ms. Jean J. Perkins Ms. Kristy Perretta Mr. and Mrs. Kevin S. Perron Ms. Barbara Perry Dragan Petakov, MD Ms. Donna M. Peterson Dzung Pham Philoptochos Adelphotes Pantanassa Ms. Mary L. Picardi Ms. Judith F. Pigeon Mr. and Mrs. Gary J. Pinard Ms. Kathy M. Pitoccelli Plunkett & Plunkett Attorneys at Law Performance Plus Auto Body Mr. and Mrs. Paul Poirier Mrs. Virginia E. Pontefract Pool Pro Restoration & Service, Inc. Mr. R. B. Potts Mr. George J. Potvin Mr. Corey Powderly Ms. Beth Pozncik Premier Diagnostic Services, Inc. Ms. Kimberley Preston Mr. John W. Price Mr. Dan Proulx, Jr. Mr. and Mrs. Robert Prowker Diane S. Purington Ms. Cheryl A. Pyne Mrs. Felice Queenan Ms. Enie Quinn Mrs. Francine M. Rafferty Ms. Lynn Rahming Ms. Mary Jane Rainge Mrs. Roberta A. Raistrick Kumble R. Rajesh, MD Rally Cap Ms. Gloria Ramirez Mrs. Shari Ranieri Mr. Shirish Ranjit 25 Mr. Tom Raposo Mr. Daren Rathbone Mr. Bob Rathvon Red Hat Matching Gifts Program Ms. Sharon Rees Mr. Daniel P. Regan, Sr. Mrs. Deborah Regan Mrs. Rosanne C. Reis Mrs. Maria A. Reis Rema’s Beauty & Wellness LLC Mr. James Reulbach Mrs. Robin Revzin Mr. Kevin Rhodes Mrs. Doris Richards Ms. Penny Richards Ms. Suk Ting Richards Ms. Dorothy Richardson Mrs. Carol S. Richter Rick Jean Plumbing & Heating Mr. and Mrs. Paul Riel Mr. Joe Riley Mr. William R. Riley, Jr. Mrs. Thelma W. Riley Mr. and Mrs. Patrick Rinne Mr. and Mrs. Robert Ritter Mrs. Sandra J. Rivera Mr. and Ms. Mike Rizzo Mr. George Roach, Jr. Mrs. Patricia A. Roberge Mr. and Mrs. Edward Roberts Mr. James Robinson Mr. and Mrs. Philip C. Robinson, Jr. Mr. Jeffrey Robinson Ms. Lee Ann Rogers Roland W. Martin Funeral Home Ms. Jill Romero Helen Rondeau Mrs. Darlene Ross Ms. Susan Rourke Mr. Peter J. Rowden Ms. Barbara Rowell Mr. Robert Roy Ms. Donna Roy Mr. Brian D. Rudy Mr. and Mrs. Craig S. Ruggeberg Mr. Eric Ryan Mr. and Mrs. James P. Ryan Mr. Sean M. Ryan Ms. Courtney Ryder Mr. and Mrs. Brian Ryder Mr. Robert Rzasa Saint Patrick Parish Ms. Susan Salois Mrs. Donna Salyards Ms. Gayle Sanderson Santina Sanfilippo Mr. and Mrs. Angel Santana Ms. Lilibeth Santiago Mary J. Santoro Mrs. Martha O. Santos Mr. and Mrs. Mark Sardzinski Ms. Theresa Savage Mr. Robert Savard Ms. Mary R. Savard Mrs. Gail J. Savory Mr. Brian Sayball Ms. Wendy Scamman Mr. James Scanlon 26 Mrs. Ann Scannell Ms. Glenna P. Scannell Dr. Elisabeth Schainker Mr. and Mrs. Peter M. Schell Mrs. Susan Scherer Mr. Richard D. Schiripo Mr. and Mrs. John D. Schwab, Jr. Mrs. Phyllis C. Scott Mrs. Eleanor D. Scott Ms. Katherine M. Sebetes Mrs. Jennifer Sei Ms. Mary L. Serino Mrs. Dorothy Serpe Mrs. Patricia G. Seyffert Mr. Carol Shabouian Mr. and Mrs. Bryan Shanley Shannon & Associates, CPA’s Mr. Gerald M. Shapiro Mrs. Diane M. Shaw Ms. Linda J. Shaw Mr. Daniel Shea Mr. Paul Shea Shea Concrete Products Mr. Thomas A. Shealy, III Ms. Kristine Sheedy Ms. Linda M. Sheehan Mr. TJ Sheehan Mr. Donnie Shepard, Jr. Mr. Leo Sheridan Mr. and Mrs. Timothy J. Sheridan Mr. Nandan Sheth Ms. Mary Lynn Shugrue Mr. Earl Sidelinker Mr. Anthony Signorello Mrs. Jacqueline Silva Mrs. Maria T. Silva Mr. and Mrs. Carlos C. Silva Mr. and Mrs. Peter G. Silva Mr. Olinto Silva Mrs. Jean Silva Mr. and Mrs. Mark Silverman Frances E. Simeone Mr. and Mrs. George K. Simonian Mrs. Aileen Simpson Mr. Nicolas Siraco Mrs. Michelle Slowe Mr. Matthew L. Small Ms. Theresa A. Small Ms. Deborah Smallwood Mr. Alan Smigelski Ms. Barbara B. Smith Ms. Kelly Smith Ms. Mary H. Smith Mr. Mike Smith Mr. and Mrs. Robert C. Smith The Honorable Nancy Smith Mr. Ronald Smith Mr. William C. Smith Mr. Kevin Smith Smith’s Barber Shop Smokey Bones Bar & Fire Grill Mr. John Snead Ms. Natalie Snell Social Club of Pawtucketville Mr. Duncan Sorli Mr. Hayden Sorli Mr. Jerry Soucy Mr. and Mrs. William Soucy Mr. Stephen Soucy Mr. and Mrs. Joseph Sousa Mr. and Mrs. Paul Spanos Spin Cycle Services Mr. John Spinello Ms. Sheridan C. Spinney Splash Carwash Splash Mr. Robert Sprenger SPS New England, Inc. Mrs. Cheryl Squeglia Ms. Leanne Squeglia Mr. and Mrs. Robert Squeglia Mrs. Francine Squeglia Mr. Gregg Squeglia Mr. and Mrs. Brian St. Gelais Mr. Gary St. Laurent Stafford, Gaudet & Associates, LLC Ms. Roberta Stairs Mr. and Mrs. Paul J. Stamatos Miss Erin Starr Ste. Marguerite D’Youville Parish Club Leslie Steele Ms. Annette Steinberg Mr. Scott Stephens Ms. Andrea Stewart Stony Brook Primary Care, LLC Ms. Michelle Stott Mr. Paul Strasser Louis Stylos, D.MD Mr. and Mrs. Christopher A. Stys Mrs. Andrea C. Sullivan Ms. Brenda Sullivan Mr. Kevin Sullivan Ms. Marygayle Sullivan Mr. Michael B. Sullivan Mrs. Danielle Sullivan Ms. Taffy Sullivan Mr. and Mrs. James Sunderland III Ms. Donna Sunderland Ms. Shirley Supernor Mr. Arthur Sutcliffe Ms. Elizabeth E. Swanson Miss Lois Anne Sweatt Ms. Tammy Sweeney Mr. and Mrs. Daniel J. Sweeney, Sr. Ms. Ruth G. Sweeney Mr. David Swierk Mr. Tom Sylvester Ms. Dawn Sylvester Mr. Paul P. Szymanski Mr. Paul T Mr. Albert K. Tang Ms. Suzanne Tanguay Mr. Steven Tannenbaum Mr. Dave Tarbox Mr. Brian Telfer Mrs. Lisa Tenczar Mrs. Mary F. Texeira The MA Elks Association, Inc. / Chelmsford Elks The McKenna-Ouellette Funeral Home The Neve-Morin Group, Inc. Mr. and Mrs. Mark A. Theall Ms. Maya Theodoros Patrick and Pamela Theodoros Mr. Mark Theurer Ms. Mary-Ann Thibeault-Vandette Mr. Lawrence Thiel Mrs. Dianne Thiergartner Ms. Judith A. Thompson Ms. Karen Thompson Thompson Lake Shores Association Mr. Michael Thornhill Ms. Pam Tierney Ms. Louise A. Tighe Time To Clay - Nashua Mr. Brian Tisbert Mr. Robert Tise Ms. Gina Toce Mr. Albert Todesca Mr. Industrial Tool Supply Ms. Jennifer Toomey Mr. and Mrs. Robert L. Topjian, Jr. Mr. Jeffrey Torrice Mr. James Torrice Mr. Thomas J. Towey Townline Laundry Mr. Gabriele Trani Mr. and Mrs. George Trank Ms. Suzanne Trepanier Mr. Michael Tropea Ms. Janice L. Trouville Mrs. Denis Trudel Mrs. Evelyn A. Trudel Mr. and Mrs. Donald R. Trudel Mrs. Deborah M. Trull TryAngle Foods Ms. Jamie Tsirigotis Mrs. Pamela Tsirigotis Mr. Larry Tucker David E. Tully, C.P.A. Ms. Suzanne Turcotte Mr. and Mrs. Dean W. Turcotte Mr. and Mrs. Roland Turgeon Ms. Jane E. Turi Ms. Dedra Twomey Tyngsboro Family Dental Practice, PC Tyngsboro Sportsmen’s Club Mr. Mark Tyrrell Mr. Clifford Usher Mr. and Mrs. Joseph Vaccari Mr. Joe Vachon Ms. Marianne Vail Mr. Charles Van Ness Mrs. Mary K. Van Steensburg Ms. Stephanie Vandette Mrs. Cyndi Varney Bray Ms. Jennie Verduzco Mr. and Mrs. Edward Verhoff Verizon Foundation VFW Dracut Post 9307 Mrs. Nancy L. Vieira Mrs. Mary Vigeant Ms. Tina Villemaire Xinh V. Vo Mr. Ken Volk Mr. Peter J. Volonino Mr. and Mrs. Robert P. Volpi Ms. Marie J. Voltaire Mr. Paul Votze Ms. Ashley Wade Mr. Chris Wagner Mrs. Richard A. Wagner Ms. Grace Wai Wissmann Mr. John Wales Mr. and Mrs. Donald Walk, Jr. Mr. Marc Wallace Mrs. Gerald R. Wallace Wallboard Supply Company Ms. Carolyn M. Walsh Ms. Faith Walsh Ms. Kathleen Walsh Ms. Linda Walsh Dr. Carol Warfield Mr. Stephen T. Warnick Ms. Mary E. Warren Mr. and Mrs. Stephen F. Wasylak, Jr. Waterfield Business Center Mr. Francis M. Waterman Mr. John J. Waterworth Mr. and Mrs. Michael Watts Mr. and Mrs. Charles Wayne Ms. Kimberley Weaver Mrs. Kara Webster Mrs. Karla Weed Ms. Lois A. Weir Stuart G. Weisfeldt, MD Ms. Linda Welch Ms. Laura Weldon Ms. Carol A. Wemmitt Mr. and Mrs. Robert E. West Mr. Robert Whalen Mrs. Kim Whalen-Arsenault Mr. Everett Whatley Mrs. Barbara White White Street Paint and Wallpaper Company, Inc. Frederick W. Wikander, MD Dr. Jean K. Wilkerson Ms. Gayle Willess Mrs. Cynthia M. Willett Ms. Donna M. Williams Mr. James Williams Mr. Patrick Williams Mr. and Mrs. Daniel Williams Mr. and Mrs. David C. Wilson Ms. Sandi Wilson Mr. Shawn Wilson Ms. Sandra Winters Ms. Maria Wizboski Mrs. Kathleen D. Woods Mr. Gerald Wright Mr. John Wright Ms. Cynthia Wyman Ms. Evalyn Xiong Ms. Paulette M. Young Ms. Karyn M. Zabel Atty. Andrew Zaroulis Ms. Jacqueline Zegowitz Mr. Michael Zimmerman In-kind Gifts AAA Merrimack Valley Julie Ackley Adie Conway, Inc. Anastas Advertising Associates, Inc. Andover Landscape Construction, LLC Andover Optical Lisa J. Angelina Ann Marie Arcand Ethel M. Atkinson Bailey’s Bar and Grille, LLC Yvonne A. Baillargeon Maureen Baker Barmakian Jewelers Nashua BAYSTATE TENT AND PARTY Donna Beales Pauline N. Beaulieu Belle Feuille Floral Design Beverly A. Bennett Mary P. Bennett Bianco’s Catering, Inc. Amanda Bilodeau Blanchard Middle School Blossoms Bob’s Discount Furniture Charitable Foundation, Inc. Body Destinations Boston Harbor Hotel at Rowes Wharf Boston Red Sox Angela Bova Gabriela Bradburn Mary Jane Brunelle Budget Sign Center The Butterfly Place Kevin T. Campbell Canobie Lake Park The Capital Grille Carrabba’s Italian Grill John W. Carson Casa Blanca Cavaleiro’s Restaurant Celebrities for Charity Foundation, Inc Centro Restaurant Lynn L. Chaput Cathy Chareas Chelmsford Dental Associates, LLC Chelmsford Pediatrics, LLC City of Lowell Parking Office Nancy P. Clark Classic Flowers Clear Channel Media & Entertainment Cobblestones Coca-Cola Bottling Company of Lowell, Inc. Costco Wholesale Corporation Cranmore Mountain Resort Cranney Home Services Cranwell Resort Spa and Golf Club Curious Creatures Daley Designs Davis Farmland & Mega Maze Joy A. Deschene Dick’s Sporting Goods Carolyn DiNatale The Discovery Museums Mary C. Donnellan Jonathan P. Drake Dream Diner Dunbar Bus LLC The Durkin Company Eastern Bank Edible Arrangements Elder Services of the Merrimack Valley, Inc. Enterprise Bank Evolution Hair Design and Day Spa F1 Boston Fairway & Greene Catherine J. Favreau Fire and Ice Fishbones John F. Fitzpatrick Flagship Press Inc. Gail Flannery Fleet Couriers, Inc. / New England Medical Express Floral Art Designs/Final Flowers Floral Moments Flowers by Albert, Inc. Flowers By Steve, Inc. Frank FM 106.3 Christine Fraser Fred C. Church Insurance Frederick’s Pastries Fresh of Nashua, LLC Frontline Promotions Fuse Bistro Get In Shape For Women Chelmsford Gibbet Hill Grill Carol R. Gilchrist Laura Goodman Greater Lowell Technical High School Hampton Inn and Suites, Westford-Chelmsford Hannaford Supermarkets Eric P. Hanson Alex Hardy Heather Hardy The Harpoon Brewery Harrington Wine & Liquors Harris Limousine Jennifer Heater Homa’s Skin Care Salon Elaine Hornbeck The Honey Baked Ham Company Phyllis C. Howard John C. Hughes Hy-Line Cruises I Dream of Jeanne Cakes Interior Designer Suzanne L’Hussier The International Phyllis A. Irvin James Joseph Salon Jay Gee’s Ice Cream & Family Fun Center Heidi Jerman John F. Kennedy Presidential Library and Museum Cheryl Johnson KASKONS PK Studios, LLC Linda Keohan Brenda M. Korwan La Boniche Restuarant LACAT, LLC Pauline A. Lambert Lasercraze Paula L. Leavitt Deborah Lemos Lenzi’s Millhouse & Catering Les Fleurs The Liberty Hotel Robert Logan Lowell Beer Works Lowell Five Lowell General Hospital Auxiliary Lowell Lodge of Elks #87 Lowell Memorial Auditorium Lowell Spinners Lupoli Companies Madison Security Group Mahoney’s Garden Center Judy B. Mallette Tarina M. Mansur Diane Maroun Materion Barr Precision Bonnie McAneney Karen McHenry Robert A. McKittrick Erin McMahon Tracie McPadden MEC Electrical Contractors, Inc. Carrie Meikle Eric A. Meikle Merrimack Valley Radio, LLC. Tony Milisci Moe’s Southwest Grill #1199 Mohegan Sun MoonStones Morrison Healthcare Kimberly Morton Mt. Pleasant Golf Club Napa East Nashoba Valley Ski Resort Nashoba Valley Winery New England Aquarium New England Cable News New England PET Imaging System of Greater Lowell New England Revolution Charitable Foundation New Hampshire Motor Speedway The Nicas Group Northeast Surgery Center, LLC Therese M. O’Connor Old Sturbridge Village Olympia Restaurant Nels A. Palm Wayne E. Pasanen Priti Patel Pat’s Peak Ski Area PC Connection Emily Piper Mr. and Mrs. Valentino Pitta PrideSTAR EMS Inc. Princeton Station Project Linus Project Share a Smile PRR Woodturning Raptor Capital Management, LP Elke Rathje Red Mill Graphics Inc. Residence Inn Marriott/Tewksbury Ricardo’s Cafe’ Trattoria Rufina’s Catherine A. Ryder Santa’s Village Scent of Flowers Scola’s Sebastian G. Sepulveda Simon Property Group, Inc. Pheasant Lane Mall Nashua Olivia Sintros The Skin & Body Spa Skydive Pepperell Mae L. Smith Michelle Smith Sodexo, Inc. & Affiliates Southwick’s Zoo Sterling Golf Management, Inc. Stonehedge Inn & Spa Stony Brook Primary Care, LLC Storyland Stowe Mountain Lodge Carol Stumpf Annette M. Sullivan Taylor Made Performance Lab - Boston Tewksbury Council on Aging Tewksbury Memorial High School Girls Cross Country Team Donna L. Thoene Thomson Communications Trader Joe’s Tremont Tea Room Trinity E.M.S., Inc. Deborah M. Trull Elizabeth Tsioulis Mabel Tully Two Chefs Are Better Than One University of Massachusetts Lowell Vineyard Vines Vinwood Caterers Vitamin Water Sampling Truck Washington Savings Bank Mark Watson Westport Rivers Vineyard and Winery Rebekah Wetmore Mr. and Mrs. Joseph A. White Whole Foods Market WKLB Wojcik Const. Women Working Wonders Fund Wyndham Boston Andover Judy Yarborough Peter Zimmerman Zorvino Vineyards 27 Many thanks to our employees for their support Mahboobeh Abolhassani Arthur F. Abraham Tenin Aburto Jonathan Agostino James Ahrens Kathleen R. Albert Susan Allen, RN Gregory Amato, RT(T) Anita L. Amos Hilary Anderson Sherry A. Andre Ann Marie Andrews Suzanne L. Aney Kerry Ann Anne M. Annis Claudia A. Antolini, RN Yolanda Arce Therese Arsenault Dawn Artur Joseph Aruna Barbara Babin-Dulong Brian Bailey Lisa Baillargeon Barbara J. Barbin Patricia Basque Patricia Bastek Donna Beales Kristine Beauchesne Susan L. Beaulieu Paul Beausoleil Nadine M. Belanger Maureen Belley Deborah Bergholm-Petka Louise R. Berube Phyllis Bettencourt Nicole Betty Keval Bhagat Ryan Bichekas Jean-Marie Birkhead Diane E. Bishop Maria Boisvert Deborah Boles Burton Bosan, III Pamela F. Boucher Jodi Boulanger Lisa A. Bourgeois, RN Edwin Bozek Gabriela Bradburn Barbara Bradley Benaiah Bravo Lisa L. Breen Janyce Breton, RN Gary R. Bristow Margaret Broderick Linda Brown David B. Brown, Jr. Kimberly Bukowiec, RN Christina Bull, RN Garda M. Burgwinkel Mary Burke Cheryl Burke Michelle Burke Theresa R. Burns Debra P. Burt John Buscanera Joelyn Busenburg Cammie-Jean Byrd Elizabeth Byzdra-Paczowski Joyce Caldwell Charles Campbell Thomas Campbell Patrick Canal Judy A. Canal Rosemary Carnevale Gail Caron Cheryl Carpenter Angela Cataldo Linda H. Cayer Bunnavy Chak Mary Chamberlin Narong Chan Austin Chang Christine Chapman Wayne Chase Donna Chasse Brenda Christoun, RN Stephanie Church Kristen Churchill Janet M. Cirrone Karen Clancy Sandra Clay-Hillyard Jean L. Clement, RN Barbara Clifford, RN Nancy A. Cloutier Sally A. Coates Nicholas Cochran-Caggiano Mary Colantuoni Kim Colbert Robin Collins, RN Sarah Comeau Sara M. Comeau Patricia E. Comjean, RN Karen M. Cook Heidi Cooke Lorna T. Corbin Diana L. Cosgrove Patricia Cote Brizaida Cotto Maureen M. Coulter Linda Cowern S. Alan Cox Michele Crehan Erin Cronk Cynthia Crowe Ty Crumb Brenda Cruz, RN Nancy Curran, RN Jean E. Cusson Nancy R. Dalpe Maureen Daly Nancy Daneau Maureen A. Dargie, RN Jerome L. Dargie, RN Leslie Davis Michelle B. Davis, RN Judy A. Davis-Quinn Jeanette Dayton Jean E. Dean Sally DeAngelis Laura A. Deangelo Estelle Decker Marisa DeFrancesco Joyce N. Delaney, RN, CCM Yosmaira DeLeon Normand E. Deschene Lisa Desharnais Rebecca Desisto Judy Desmarais Linda Desrochers Yecenialy Diaz Debbie Dion Meagan Dolan Joelle M. Donnelly Erin Donovan Shelly Donovan Katherine F. Douglas Carol J. Dove Barbara J. Dowling Kathleen Doyle Joan H. Doyle Denise Draper, RN Julie Drinkwater Tami M. Dristilaris, RN Pauline D. Dube Xiomara Duffis Joanne Dusablon Ellen Edry Linda H. Elliott Laura F. Emery Debra English Donna Eramo Andrea Erickson Tanya L. Fanning Linette Farris Alison Faulhaber Lorraine Ferris Jessica L. Field Traci A. Finn Jennifer Fitton Domingo Flores Cheryl J. Floyd Elaine E. Forsythe Robyn Fortier Debra Fortin Bonnie Fournier Linda S. Gaetano Radmila Gafarova Carol Gagne Patricia C. Gallagher Doreen Gallant Kathleen Gardner Lisa Gattinella James Gaudette Joanne M. Gauthier Susan L. Gemos, RN Stephen Georgopoulos Susan Gillen Angela Gilli-Catalanotti Morgan Gilmore Annette Godreau Barbara Goerke Barbara J. Goldberg Sharon Golner Pamela Gordon Allison Gould Lisa Govoni, RN Brendon Grabowksi Julie D. Grace Susan Gramzow, RN Alison Granara Gregory Green Susan Green Linda Green Patricia A. Greenhalge Cheryl Gregor Elaine Grimard Carol Guerrier Nancy Guilbeault Sheila A. Guilmette Alicia Habeshian David Hall Suzanne M. Hardy Paula Harrison Heather Hawkins Colleen A. Heafey Robert J. Hevey Gayle Hincks Amy J. Hoey, RN Deanna Hohmann, RN Kimberly Holman, RN Cynthia Hopkins Brian Horman Karen E. Horsey Maureen M. Houston-Dow Channa Houth Volunteers with a Vision for Healthcare Excellence Since its inception in 1951, the Lowell General Hospital Auxiliary has actively worked to promote and to advance the welfare of Lowell General Hospital through ways approved by the Governing Board of the hospital. Through a variety of events and activities, the Auxiliary provides its members, the hospital and the community at large with the opportunity to enjoy elegant social events, purchase unique items and engage in educational healthcare programs while providing important financial support for the hospital. From 1951-2012, the Auxiliary has donated nearly $3.5 million to Lowell General Hospital. Annual contributions made by the Lowell General Hospital Auxiliary are either designated for a special purpose or used by the hospital as most needed. In 2009, the Auxiliary embarked on an ambitious pledge of donating $750,000 for The Legacy Fund for Lowell General Hospital. The goal is to meet this milestone, for the hospital’s most significant capital investment in history, over the next several years. The Auxiliary has chosen to support this effort which will enhance healthcare for generations to come. 28 Carrie Meikle, Norm Deschene, Mary Bennett, Tarina Mansur Pamela Huntley Brieanna Hutchinson Paul E. Inderbitzen Andrea A. Jackson Ahmed B. Jalloh Margaret Jamina C. Margaret Janas Linda Jezak, RN Wilfred Jimenez, Jr. Laura E. Johnston Melissa Jokinen Lisa Jones Susan A. Jones Elizabeth A. Jusczak, RN Ellen M. Kallman Cindy L. Kane Kathleen A. Kania Christopher P. Karski Ann L. Kelleher, RN Brenda Kelly Nancy C. Kendall, RN Donna Kerrigan Marjorie Kidd, RN John Kiernan Tammy Kiernan Amanda Kiernan Jennifer Kinch Michele King Kaitlin Kirby Kathleen Knight Judith Konieczny Brenda Kotarba Maureen Labine Christine LaBrecque Pamela J. LaCroix Michele L. LaCroix Raymond R. Laferriere Kathleen Laferriere, RN Patty Lakos Shirley Lamarche Gregg B. Lane Gloria Langlois Heather Lanier Jacqueline LaPointe Kathryn Latham, RN Paul Lavoie Tracy LeCornec Janice M. Ledbetter Margaret Lemire-Berthel Mary Leonard Sandra Lerned Lori Lesofsky Joshua Lessard Rema Z. Lichtenstein, RN Tian Liu Sean Lloyd Rosemary Lockhart, RN Aliki Lombardi Jean Long Elba I. Lopez Rita Lowrey-Bryaand Richard Lundstrom Elizabeth Lydstone, RN Elaine Lyons Suzanne M. Lyons Tiffany Mackay Joyceann L. Mackay Renee MacLaren Linda Maggiacomo Cyndy Maigatter Cheryl Mailloux Carolann M. Maloney Martha M. Manning Mary M. Marchand MaryBeth Marcotte, NP Michele Marino Lee-Anne Markham Pamela Marquis Lisa M. Marquis Cynthia Marrero Colleen Martin Migdalia Martinez Michelle Marvin, RN Michelle Mascari Brenda G. Maunsell Karen McArdle, RN Michael McAuliffe Sheehan McCarthy Karen McCarty, RN Christopher McDermott Valerie McDermott Kimberly McGowan, RN Joanne I. McKenney Vicky McLean Amanda McLellan Linda McLellan Manon McMahon Jennifer McMeniman Joann McNamara Lisa McNamara Kevin McNeil Tracie McPadden, RN Ann McPhee Nancy C. McQuaid Gail Medina Diane Melanson Arthur Mellonakos Jennifer Meltzer Jessica Mendez, RN Melanie Mendonca Allayne M. Mendys Harry Merrihew Cynthia M. Michaels Barbara Michaud Darah Middleton Phillip D. Millward Maureen E. Miron Kristyn Mitchell Lauana Mitchell Jane Monterisi Mary L. Moore, RN Yezabhel Morales Patricia Moreau Ellen J. Morin Dianna L. Morine Liza L. Morneau Pauline Morse Kathleen A. Mullen Carol A. Mulligan Nancy Mullin Laura Murnane John Murphy Nicole Murphy Kevin J. Murphy Shannon K. Murphy Daniel T. Murphy Brenda Murphy, RN Beth Murray Mary E. Nihan Dolly Normand Ashley Notto Nicole Nutt Kendra O’Brien Susan O’Brien Michelle C. O’Brien Sarah O’Callaghan Karen O’Connor Gina D. O’Connor Kathleen O’Donohue Cindi Oliver Edward O’Neill Nisia Orlowski Benjamin Ortega Carmen Ortiz Glenda Ortiz Tameka Osborne Laurie J. Palmer Cynthia Paolillo Tiffany Pappalardo Joyce Paquette Christy L. Paquin, CMD Jennifer Park Brenda M. Park Katrina Parkhurst Karen A. Parkins Leidy Parra Narhari Patel Rajanikant Patel Gale Patenaude Suzanne Patnaude Julie Patno Neil Paton Linda J. Patterson Janice Paulsen Mary Ann L. Peachey Lucy Pelleriti Anyeny Pena Jo-Ann Peranelli, RN Laurie Perras Kristy Perretta Helen J. Perron Cherylanne Perry Jessica Perry Kristen Peterson Syphorn Phan Nancy Pillot Danielle Pinard Debra J. Pisick Kathy M. Pitoccelli Brenda Potvin Karen Powers Michael Prestia, RN Deirdre M. Proudman Melanie L. Prugh Laura Pruyn, RN Nilda Quinones Michelle Ratty Timothy Regan Deborah Regan Diane M. Regan Peter Regas Yishi Ren Margaret A. Reppenhagen Kelly Ricard Joanne M. Richard Leigh Richards Michelle J. Richards Brendan C. Riley Virginia Rinne Bob Ritchie Roseda Rith Valerie Rivera Sherry Roberge Dennis Robertson Marlene A. Rodriguez Lee Ann Rogers Jill Romero Kerry A. Rondeau Paula Rousseau Beth Roussell Rachel Rowbotham Denise A. Roy Jeannine Roy Christopher T. Rugg Maria Ruiz Lisa J. Rushford Suzanne M. Russell, RN Samuel Rutigliano Sean M. Ryan Susan Salois Lina M. Sanchez Garcia Angel Santana Susan T. Santana Lilibeth Santiago Martha O. Santos Lisa Schlaich Laureen Schreiner Tatiana Schultz Kelley Schwartz Phyllis C. Scott Katherine M. Sebetes Sheila Sepe Suzanne Sepe Lindsay Shay Martha Shay Lynne Shea Barbara Sheehan Susan Sheehan Marybeth Sherrin Oksun Shin Deborah A. Shutt Anabella Silva Melissa Silva Kimberly Silva Mary Silva Susana D. Silva Velma Simmons Kyle Slowe Najanne Sneed Kayla Soares Sokha Sorn Samantha Soroken Eileen Sousa Monika Spillane Kerry L. Spinney Heather Sponholtz Jessica Spurrell Elaine Stairs Susan Stander David Stanley Kimberly Staskywicz, RN Gregory Stavrou Annette Steinberg Andrea Stewart Ellen Stokinger, RN Angela Strunk Kathleen M. Sullivan Lindsey Sullivan Marygayle Sullivan Natalie Sullivan Jillian C. Sutherland, RN Walter F. Szuksta, Jr., RN David A. Tait Jessica A. Teixeira Kathleen Theodos Helene Thibodeau, RN Donna L. Thoene Denise Tilley Montha Tim Lauren B. Tobiassen Dahvy Tran Suzanne Trepanier Gina Tripp Suzanne A. Trudel Jamie Tsirigotis Stephanie L. Tully Suzanne Turcotte Maureen Turcotte, RN Rebecca J. Uphold Sally Vail, RN, MSN Matthew Valente Laura Valkavitch Kim Vermot-Gaud Diane Vieira Carol Vincent Marie J. Voltaire LeeAnne Voyer Ashley Wade Kathi Waite Jean C. Wakeen Pamela Waksmonski Donald Walk, Jr. James Walsh Rebecca Walton Debhinn Watts Kimberley Weaver Lois A. Weir Joseph A. White, III Helen D. Wilder Gail Williams Kristine S. Williams Maria Wizboski Laurie A. Wolcott Ann Wright William F. Wyman, IV Rosemary Young Erica Zaim Kathleen Zanga Susan M. Zarrella, RN Peter J. Zarrilla 29 Memorial Gifts We are grateful for the memorial gifts given in memory of the following people: Mr. William G. Ahearn Mr. Howard E. Allen Mr. Melville Bailey Ms. Cheryl A. Banville Ms. Jacqueline Beaudry Mr. Thomas H. Bellefeuille Mr. George R. Bellerose Ms. Helen Boyle Mr. Richard A. Bradanick Mrs. Sheryle J. Brodeur Ms. Clara E. Brophy Mr. Richard C. Brousseau Mr. David J. Brown Mr. Dennis G. Browning Ms. Jean M. Callahan Mr. William Callery Mr. Michael J. Cambray Mr. Paul Chesseur Mr. Nickolas S. Cincevich Mr. Walter A. Cleven Mr. John H. Contakos Ms. Gabrielle E. Coolong Ms. Cindy A. Cooper Mrs. Diane R. Correia Mr. Ovide N. Couillard Mrs. Pauline A. Craver Mrs. Margaret Della Piana Mr. William J. Dempsey Mr. Alphee J. Deveau Ms. Margaret Eickmeier Mrs. Barbara Fairbank Mr. Donald F. Flaherty Mr. Daniel R. Gillette Mrs. Marion Glancy Ms. Mary J. Heafy Mr. Brock C. Hedrick Mrs. Dorothy F. Henry Ms. Rita T. Hoffman Mr. Robert A. Jackson Ms. Vivian Jasmin Mr. Peter S. Joseph Mr. George Kayajan Mrs. Barbara B. Kingston Mr. Joshua A. Kolansky Ms. Marie Laganas Mrs. Pauline Lamarre Mrs. Diane Legatos Ms. Michelle Manseau Ms. Irene C. Marquis Mr. Arthur R. Martorano Mrs. Evelyn E. McCartney Ms. Theresa McCaul Mr. John M. McLellan Mr. Ronald D. Menslage Mrs. Vivian R. Mollahan Mrs. Esther P. Nelson Mr. Anthony J. Neve Mr. David L. O’Leary Mrs. Diane P. Paquette Ann M. Pater Mr. James P. Patsourakos Mr. Donald F. Pattershall Mrs. Anna M. Pierzynski Mrs. Patricia L. Quinn Mrs. Jacqueline F. Raduazzo Mr. Gerald H. Roberge Mrs. Gail S. Robillard-Rivera Mr. John A. Saboliauskas Mrs. Barbara A. Sevigney Mr. Joao Silva Mr. Jose P. Silva Mrs. Charlotte Stayman Ms. Frances T. Stewart Mr. Thomas A. Stone Mr. Michael B. Sullivan Mrs. Theresa M. Sullivan Mrs. Beverly M. Sykes Mrs. Gitte Tringale Mr. Gilbert Turgeon Mrs. Aline Vengren Ms. Rita J. Villandry Mr. Gerard Villemaire Mr. John R. Walker Ms. Phyllis M. Walton Mr. Allen G. Webber Mrs. Patricia D. Wentzell Mr. Olin M. Wilford Mrs. Annette A. Woodlock Mr. Walter J. Wrobel Tribute Gifts We are grateful for the tribute gifts given in honor of the following people: Mr. George Bacon Mr. John W. Carson Abigail P. Daly Mrs. Marilyn Lepine Mr. Raymond Motschman Richard H. Rocha Mr. Andrew S. Rourke Lisa J. Rushford Mr. Donald O’Neil Mr. Richard Westwater The James K. Fellows Society We are grateful to members of the James K. Fellows Society for including Lowell General Hospital in their estate and financial plans: Drs. Donald and Lilia Agostinelli Mr. and Mrs. Arthur C. Anton Miss Beverly A. Bennett Mrs. Edith W. Burger Mr. & Mrs. John W. Carson Mrs. Lincoln Clark, Jr. Mr. & Mrs. Normand E. Deschene Mr. and Mrs. Arthur L. Eno, Jr. Mrs. Carol R. Gilchrist Mrs. Jean R. McCaffery Mr. Robert A. McKittrick Mrs. George W. McQuade Mrs. Phyllis Messer, RN Mrs. Howard V. Mooney Mrs. John H. Pearson, Sr. Mrs. Roy W. Slack Ms. Joanne P. Sousa Mrs. Jonathan T. Stevens Mrs. Natalie S. Thistle Mrs. Frances E. Wallace Ms. Nancy E. Winter This list includes members who are deceased. We extend our deepest appreciation to all our donors for their contributions to Lowell General Hospital. Thank you! Each year we compose lists of donors and carefully review each gift for accuracy. On rare occasions, names may be incorrectly listed or inadvertently omitted. We apologize and hope you will alert us by calling the Philanthropy Office at 978-937-6430. 30 “The Dahod Building represents more than just a new facility – it truly signals something much bigger. The Legacy Project has given us a wonderful opportunity to make a new promise to our community – a promise to deliver Complete connected care.” Normand E. Deschene, President and Chief Executive Officer, Lowell General Hospital and Circle Health 31 Our physicians Allergy and Immunology Chief of Service Angela Ahuja, MD Active Staff Li Liang, MD, PhD Ami Mehra, MD Julian Melamed, MD Affiliate Staff Lauren M. Handelman, MD Leonard W. Kaplan, MD Hana M. Laznickova, MD Curtis T. Moody, MD Martin G. Ostro, MD Frank J. Twarog, MD Anesthesiology Cardiology Affiliate Staff Chief of Service Emergency Medicine Richard G. Birkhead, MD Lourdes R. Ada, MD Ghazala E. Alam, MD Linda F. Brown, MD Jeffrey M. Byrne, MD Wayne Byrnes, MD Kimberly E. Clemente, MD Deirdre M. Connolly, MD Joseph M. Dulac, MD Damian Folch, MD Christen Fragala, MD Maria C. Gayanilo, MD Nasim Ghaffar, MD K. Opal Goff, MD Paul G. Harcourt, MD Eric C. Huang, MD Nidhi Lal, MD Amy L. Lee, MD Raymond H. Lewis, Jr., MD Silvia G. Los, MD Zinabu Maxwell, MD Lawrence McCartin, MD Margaret D. Mills, MD Dan S. Nguyen, MD Frank E. Osborn, MD Sangita Pillai, MD John Ragucci, MD Janis Samantha T. Recto, MD Chong So, DO Eugenia E. Szekely, MD Tricia Vasco, MD Active Staff Chief of Service Hamid R. Esbah-Tabatabaie, DMD Active Staff Christos J. Bacos, DMD Joseph H. Becht, DMD Sotirios Diamantis, DMD, MD Amy D. Field, DMD Neil S. Hornung, DMD Jeffrey D. Stone, DMD, MD Allen W. Tarro, DMD Thomas A. Trowbridge, DDS, MD Affiliate Staff Chief of Service Nathan R. MacDonald, MD Active Staff H. Scott Breen, MD Susan D. Brough, MD Paul Calner, MD Francesco Corvi, MD Gary DeLong, MD Jason DeLong, MD Jonathan Drake, MD Marc Dummit, MD Marie Dupic-Washburn, MD Barry Fisher, MD Sarah Gilbert, MD Christopher Kareores, DO Leewood Lane, Jr., MD Susan Ly, MD Richard G. Lyons, MD Chandra Manuelpillai, MD Kimberly Morton, MD Sean M. Mosharo, MD Meaghan Nitka, MD Jonathan H. Oppenheim, MD Wayne E. Pasanen, MD Marc N. Roy, MD Brian P. Sanders, MD David L. Sciacca, MD Ryan Searle, MD Jansen Tiongson, MD Katja Von Tiesenhausen, MD Rothsovann Yong, MD Shorta Yuasa, MD Nilfa Collins, DMD Aaron H. Watman, DDS Affiliate Staff Dermatology Endocrinology Active Staff Steven A. Franks, MD Samuel D. Goos, MD Abby L. Hochberg, MD Kathleen M. Joyce, MD Benjamin A. Solky, MD Christy M. Williams, MD 32 Melinda G. Raboin, MD Active Staff Harohalli R. Vijayakumar, MD Han Y. Park, MD Chief of Service Omar A. Ali, MD Jose M. Carrion, MD Eric J. Ewald, MD Mohan Govindan MD Christopher D. Hong, MD Walter M. Jo, MD Kirk J. MacNaught, MD David A., Malins MD Lincoln N. Pinsky, MD Harsh C. Sanchorawala, MD Robert M. Shulman, MD Benjamin R. Smith, MD Arash Tabaee MD Stephen J. Travers, MD James B. Waters, MD Jerold M. Weiner, MD Chief of Service Honorary Staff Family Practice Active Staff Dentistry Marcia J. Bergen, DO Vijayasimham Channamsetty, MD Francis P. Coyle, MD Stuart A. Dunbar, MD Fouad S. Fam, MD Joseph P. Grajo, DO Rizwan U. Haque, MD John Ki-IL Kim MD Shamee P. Mane, MD Vikram P. Narayan, MD Dhirendra Pathak MD Sufyan A. Sheikh, MD Michael A. Spector, MD Wolfgang Steudel MD Olga Volfson MD Vladimir Volfson MD Stuart J. Arbesfeld, MD Christine M. Hayes, MD Seth G. Kates, MD Helen A. Raynham, MD Michael T. Rosenbaum, MD A. David Simkin MD Jennifer P. Toyohara, MD William Stuart, MD Active Staff Miguel A. Ariza, MD Linda R. Margiloff, MD Hayward K. Zwerling, MD Affiliate Staff Laurie B. Botie, MD Cindy S. Cheng, MD John N. Grieveson, MD Carolyn Haskell, DO James K. Kuin, MD Donald H. Miller, MD Ariadne Mueller, MD Austin J. O’Brien, MD Eric W. Romanowsky, MD Mark B. Romanowsky, MD Ann Spires, MD Honorary Staff Vinod K. Tripathi, MD “The physicians at Lowell General Hospital are leaders in their specialties, innovators in surgery, and have exceptional training and expertise to work side by side with our world-renowned healthcare partners. Together, they provide quality and accessible healthcare to our community.” Wayne Pasanen, MD, Vice President of Medical Affairs Gastroenterology Active Staff Geetanjali Akerkar MD Doree T. Barton, MD Daniel F. Beluk, MD Paul R. Gilmore, MD Franklin C. Marinelli, MD James H. Reichheld, MD Michael B. Roberts, MD Richard S. Tilson, MD Win J. Travassos, MD Hospice and Palliative Care Active Staff Helena Thornley MD Infectious Disease Active Staff David G. Sidebottom, MD Internal Medicine Chief of Service Matthew D. Savory, DO Active Staff Michael J. Abele, MD Zaheer Ahmed, MD Essam Al-Ansari, MD Shideh Amirifeli, MD Alexandra B. Argasinski, MD Sanjay Basu, MD Maria Teresa Bejarano Varas, MD Ilda M. Betancur Restrepo, MD Peter S. Bradshaw, MD Irwin Buchwald, MD Jack C. Chang, MD Mariana Chemaly, MD Sara L. Clay, MD John E. Copanos, MD Shamim A. Dahod, MD Hamid R. Danesh, MD Karen Dasilva, MD Richard A. DeAmicis, MD Carlos A. Del Rio, MD Kabilan Dharmarajan, MD Milton A. Drake, MD Emily Dulude, MD Jorge E. Gonzalez, MD Meenakshi Gupta, MD Raj R. Gupta, MD Seema Gupta, MD Muzzamal Habib, MD Zaffar Haque, MD George Hayao, MD Seth E. Homer, MD Mohammed Jaleel, MD Ashok K. Joshi, MD Spyridon Kantas, MD Mohammed R. Karim, MD Smita Kherde, MD Srilatha Kodali, MD Rebecca L. Konkle, MD Philip S. Kotsios, MD Maria Krassilnikova, MD Wen Yee Lee, MD Wooseung Lee, MD Oana Lungu, MD Richard Ma, MD Bishal K. Mainali, MD Mythily Meda, MD Lin Miao, MD Richard V. Miron, MD Patricia A. Montaperto, MD Lata T. Mundkur, MD Elias Z. Nabbout, MD Anil K. Neeli, MD Melvin B. Nemkov, MD Jasper I. Ngomba, MD Montu Patel DO Sachin B. Patel, MD Tushar M. Patel, MD Dragan S. Petakov, MD Sothy Pheng, MD David C. Pickul, MD Maheswaran M. Pillai, MD Sivasubramanian Ramya, MD Krishnamoorthy Rao, MD Roopa M. Reddy, MD Mohamed Sageer, MD Danka Samardzic, MD Venkata G. Satyam, MD Vadim Schaldenko, MD Reem I. Shafeh, MD Carl Singletary, MD Dimitre T. Sirakov, MD Lakshmi Sivasankar, MD Janarthanan Someswarananthan, MD Alberto E. Soyano, MD Anca Staii, MD Cristina G. Stoica, MD Ingo H. Stubbe, MD Pauline Tsirigotis, MD Christina l. Wei, MD Jessica Wieselquist, MD Sivaram K. Yamajala, MD Dolma T. Yarchim, DO Catherine S. Yu, MD Tanya Zouzas, DO Hiep Nguyen, MD Durga Rao, MD Rekha Sundar, MD Philip J. Tavano, MD Affiliate Staff Affiliate Staff Michael G. Bertos, MD Mark B. Bown, MD Louis J. Bresnick, MD Hung T. Do, MD Shazneen K. Eisner, MD Mukund Gupta, MD Khalilullah A. Khatri, MD George P. Meltsakos, MD Rajaa H. Nahra, MD Obstetrics and Gynecology Honorary Staff Alden G. Gagnon, MD Frederick W. Wikander, MD Maternal and Fetal Medicine Chief of Service Affiliate Staff William J. Galvin, III, MD Dorothy M. Beazley, DO Michael D. House, MD Active Staff Medical Education Director Byron Roseman, MD Nephrology Active Staff Alexander S. Goldfarb-Rumyantzev, MD Ashish Mahajan, MD Roy M. Maletz, MD Douglas Mesler, MD Demetrius P. Rizos, DO Joseph P. Rossacci, MD Sebastian G. Sepulveda, MD Affiliate Staff Eduardo Haddad, MD Michael J. Landman, MD Sangeeta Nadkarni, MD Raouf Sayegh, MD Joshua Tarkan, MD Neurology Harold R. Bass, MD Otilia Braescu, MD Michelle M. Cochran, MD Minerva T. Domingo, MD Nonnie-Marie Estella, MD Karen K. Fortune, MD Terry T. Howard, MD John C. Hughes, MD Peter D. Kuhlmann, MD Mary G. Lucia, MD Carlos A. Madrid, Jr., MD David W. Merens, MD Neil J. O’Regan, MD Pranav Prakash, MD Kiran C. Raju, DO Michael H. Sisitsky, MD Vijayalakshmi N. Swamy, MD Katherine A. Van Savage, MD Stuart G. Weisfeldt, MD Theodore P. Yurkosky, MD Affiliate Staff George Flesh, MD Kathryn L. Olson, MD Honorary Staff Edgardo A. Garcia-Trias, MD Panna P. Kapadia, MD Edward M. Lipman, MD Navin D. Popat, MD Purnima R. Sangal, MD Temporary Staff Ibrahim Joulak, MD Jonathan S. Moray, MD Occupational Medicine Active Staff Active Staff Chief of Service Arya Farahmand, MD Vladan P. Milosavljevic, MD Khawaja M. Rahman, MD Jason C. Viereck, MD Michael Lappi, DO Martha Lipchitz, MD Min Zhu, MD, PhD Neurophysiology Affiliate Staff Sujai D. Nath, MD Ziva Y. Stauber, MD 33 Oncology Chief of Service Murat A. Anamur, MD Active Staff Nancy Andrea, MD Blair Ardman, MD Kimberly A. Brennan, DO Lawrence P. Johnson, MD Mark A. Lapp, MD Kevin Malone, DO David C. Morley, Jr., MD Jeremy M. Moses, MD David J. Prybyla, MD Peter D. Roman, MD Manouchehr S. Shirazi, MD Kevin S. Tomany, MD Joseph K. Weistroffer, MD W. Howard Wu, MD Otolaryngology Oncology, Radiation Medicine Active Staff James Becht, MD Stephen Harris, MD Matthew Katz, MD Nicolas K. Kuritzky, MD Arul Mahadevan, MD William O’Meara, MD Donald R. Weiss, MD Affiliate Staff Brian Knab, MD Asa J. Nixon, MD Thomas Sheldon, MD Himanshu Singh, MD Ping Zhou, MD Temporary Staff Andrea B. McKee, MD Su K. Metcalfe, MD Bryan P. Rowe, MD Oncology, Clinical Chief of Service Bjorn Bie, MD Active Staff Fred G. Arrigg, Jr., MD Samir M. Bhatt, MD Arthur M. Lauretano, MD Vijay K. Nayak, MD Eric H. Stein, MD Pain Management Active Staff Shihab U. Ahmed, MD Michael C. Connelly, MD Gopala K. Dwarakanath, MD Jeffrey A. Norton, MD Pathology Affiliate Staff Robert J. Soiffer, MD Oncology, Gynecologic Active Staff Sarah Feldman, MD, MPH Michael G. Muto, MD Valena Soto-Wright, MD Shashikala Dwarakanath, MD Active Staff Kenneth K. Tanabe, MD Sonali P. Ayar, MD Cheryl A. Ennis, MD Lija Joseph, MD Manlio LoConte, MD Choompol Mahasaen, MD John Perry, MD Orthopedics Pediatrics Oncology, Hepatobiliary Affiliate Staff Chief of Service Scott A. Sigman, MD Active Staff Steven Alter, MD Samuel D. Gerber, MD, FACS Eric D. Holstein, MD 34 Chief of Service Chief of Service Mark G. Gilchrist, MD Active Staff Julia Aquino, MD Alena Ashenberg, MD Andreas Athanasiou, MD Rekha Bains, MD, PC Purnima Baranwal, MD Beril Bayrak, MD Jennifer Bell, MD Cathleen Bonacci, MD Matthew P. Brewer, MD Lisa Capra, MD Megan Cardoso, MD Chu J. Chen, MD Mary Ellen Conroy, MD Stephen A. Conway, MD Snehlata V. Dave, MD Jennifer C. Delikat, MD Daniel W. Dubner, MD Patricia A. Dykstra, MD Karen Fauman, MD D. Gregory Felch, MD Meredith L. Fishbane-Gordon, MD Jaymi K. Formaggio, MD Lindsay Fox, MD Melissa D. Fox, MD Sheila M. Galvin, MD Priya S. Garg, MD Mary Gealow, MD Nicole E. Grady, MD Dan C. Hale, MD Pamela L. Harges, MD Lauren A. Hittner, MD Whitney B. Hunt, MD Tina T. Isaac, DO Eric P. Kaplan, MD Basavaraj M. Kerur, MD Elizabeth A. Kleweno, MD Kiran A. Kulkarni, MD Jana C. Leary, MD Jennifer W. Lee, MD Laura Z. Lee, MD Joanna K. Leyenaar, MD Bridget M. LoParo, MD Melissa Mauro-Small, MD Eric A. Meikle, MD Lorna Melo, MD Amy L. Molten, MD Sheila L. Morehouse, MD David A. Newman, DO Irving J. Newman, MD Rebbecca L. Olszak, MD Jennifer M. O’Shea, MD Jose D. Ponce Rios, MD Rekha Quazi, MD Kumble R. Rajesh, MD Berryzad E. Ramadan, MD Chandra Ramanathan, MD Mohan B. Rayala, MD Christina T. Sakai, MD David S. Salomon, MD Niharika Samtani-Gaffney, MD Elisabeth G. Schainker, MD Lisa M. Sevigny, MD Shailesh J. Shah, MD Erin M. Shamroth, MD James P. Sheehy, MD Tara Thurston, DO Kimberly M. Tresch, MD Jamelah Tucker, MD Earnest Wu, MD, MPH Lazaros Xanthopoulos, MD Kenneth B. Yoffe, MD Affiliate Staff Russell T. Coleman, MD Arlene A. Curran, MD Joan Eagan, MD Mark J. Francis, MD Karen C. Hiltunen, MD Michelle S. Sanders, MD Pediatric Cardiology Active Staff Michiel M. de Moor, MD David R. Fulton, MD Pediatric Endocrinology Affiliate Staff Stuart Brink, MD Pediatric Gastroenterology Active Staff Robert D. Fusunyan, MD Affiliate Staff Peter D. Ngo, MD Brian P. Regan, Sr., DO Pediatric Neonatology Active Staff Malgorzata D. Bulanowski, MD Mario Cordova, MD Carmina Erdei, MD Anjali Iyengar, MD Hasene O. Kasaroglu, MD Sharmeel K. Khaira, MD Elisabeth McGowan, MD Patoula G. Panagos, MD Francheyska Silfa-Mazara, MD Elisha M. Wachman, MD Affiliate Staff Geoffrey G. Binney, Jr., MD Jonathan Davis, MD Karen Harvey-Wilkes, MD Sunita Pereira, MD Pediatric Nephrology Active Staff Lawrence S. Milner, MD Pediatric Neurology Active Staff Ju Tang, MD Affiliate Staff David A. Griesemer, MD Douglas J. Hyder, MD Physical Medicine and Rehabilitation Active Staff Atul L. Bhat, MD Benjamin O. Henkle, MD Affiliate Staff Elizardo P. Carandang, MD Srirangam R. Padmanabhan, MD Podiatry Radiology, Diagnostic Reproductive Endocrinology/ Infertility Active Staff Joseph A. Hill, MD Danielle Vitiello, MD, PhD Chief of Service Chief of Service Timothy M. Downs, DPM Scott D. Abel, MD Active Staff Active Staff Teresa Burtoft, DPM John J. Clarity, DPM Cathy O. Coker, DPM Christine Dalrymple, DPM Jerold H. Fleishman, DPM Caroline Gauthier, DPM Russell W. Hamilton, Jr., DPM Wayne M. McCullough, DPM Gregory McNamara, DPM Regina M. Mostone, DPM Kathleen O’Keefe, DPM John Pizzuto, DPM Matthew Riordan, DPM Kwende Smith, DPM Meeta Nguyen, MD Joseph M. Barry, MD Jonas J. Berman, MD Chuen-Chieh J. Chen, MD, PhD Elise J. Connell-Boudoya, MD Daniel R. Gale, MD M. Elon Gale, MD Michael G. Geary, MD Bruce P. Hall, MD Patrick Hanks, MD Kellie A. Hemme, MD Timothy J. Hough, MD John P. Murray, MD Erik B. Nine, MD Alan G. Pratt, MD Zulmarie Roig, MD Monty S. Shah, MD Jill A. Steinkeler, MD Bruce G. Stewart, MD Samuel C. Tong, MD Sarah H. Whitehead, MD Alvin J. Yamamoto, MD Psychiatry Himanshu Gupta, MD M. Christian Semine, MD Affiliate Staff Mitchell J. Wachtel, DPM Preventive Medicine Active Staff Affiliate Staff Radiology, Teleradiology Affiliate Staff Chief of Service Neelam Sihag, MD Active Staff Paul A. Menitoff, MD Usha Tripathi, MD Ronald P. Winfield, MD Affiliate Staff Chand K. Bhan, MD Gouri Datta, MD Paul A. Fallon, MD Charles D. Hanson, MD Katherine G. Ruiz-Mellott, MD, MPH J.C. Michael Shea, MD Pulmonary and Critical Care Medicine Active Staff Sweta A. Desai, MD Beverly A. Goldberg, MD Branko S. Kesler, MD Denis Y. Lin, MD Joseph W. Walek, MD Affiliate Staff Edward F. Parsons, MD John E. Alexander, MD Courtney C. Carter, MD John K. Chang, MD Ananthakrishna Chilukuri, MD Bertrand L. Gallet De Saint Aurin, MD Kristen R. Grubb, MD Amy R. Hellbusch, MD Brian J. Holmes, MD Farhad Keliddari, MD John D. Lewis, MD Gil M. Narvaez-Soto, MD Thomas F. Osborne, MD Adam D. Rulnick, MD John P. Schreiber, MD Helen H. Shi, MD Thomas J. Spinuzza, MD David F. Tague, MD Katherine D. Tobin, MD Monte F. Zarlingo, MD Radiology, Vascular and Interventional Active Staff James C. Bass, MD Wei Du, MD Gregg A. Franco, MD Paul C. Gryzenia, MD Allan I. Hoffman, MD Alice G. Lee, MD Michael F. Mastromatteo, MD Rheumatology Active Staff Joel H. Epstein, MD Affiliate Staff Tina J. Horwitz, MD Surgery, Colorectal Active Staff David W. Lin, MD Surgery, General Surgery, Pediatric Active Staff Bill Chiu, MD Affiliate Staff Walter J. Chwals, MD Carl-Christian A. Jackson, MD Surgery, Pediatric Ophthalmology Affiliate Staff Vicki M. Chen, MD Surgery, Plastic Active Staff Loreen A. Ali, MD Dina A. Eliopoulos, MD Stephen J. Scully, MD Jeffrey D. Smith, MD Surgery, Thoracic Active Staff William A. Cook, MD Christopher R. Morse, MD Affiliate Staff Dean M. Donahue, MD Chief of Service Michael E. Jiser, MD Surgery, Vascular Active Staff Active Staff Abdul Ghaffar, MD Wassim Mazraany, MD Doris Pliskin, MD Nari Sabeti, MD Roy R. Shen, MD Rebecca C. Shore, MD Nicholas Spirito, MD Nicholas Tsaparlis, MD Honorary Staff Janaki Varadhan, MD Surgery, Neurological Active Staff Imad Abumeri, MD Bruce R. Cook, MD Howard M. Gardner, MD Peter J. Grillo, MD William P. McCann, MD Henry Y. Ty, MD Paul M. Burke, Jr., MD Arthur J. Gonsalves, MD Jonathan K. Gordon, MD Gary J. Pare, MD Calin Vasiliu, MD Affiliate Staff Paula M. Muto, MD Urgent Care Active Staff Paulina Fernandes, MD Arthur Haffner, MD David M. Lezberg, MD Jacquelyn McKean, MD Katherine Powers, MD Urology Surgery, Ophthalmology Active Staff Adam P. Beck, MD Glen A. Bolliger, MD John G. Capino, MD John B. Constantine, MD Evan B. Gold, MD James Kim, MD, PhD David H. Yi, MD Chief of Service J. Mathieu Massicotte, MD Active Staff Richard E. Altman, MD David J. Berman, MD Matthew A. Cohen, MD Robert A. Edelstein, MD Affiliate Staff Dwayne B. Baharozian, MD Stephen J. Poor, III, MD David M. Tracy, MD Affiliate Staff Miriam L. Neuman, MD 35 Financial performance Balance Sheet FY12 FY11 $46,706,129 $17,649,050 Investments at market value 76,006,852 108,901,554 Patient accounts receivable 46,882,956 24,689,308 226,878,358 111,266,663 4,643,941 1,784,227 Other assets 45,979,534 31,811,720 Total assets 447,097,770 296,102,522 Assets Cash and equivalents Property, plant and equipment Due from affiliates Uncompensated Care Costs FY12 FY11 $10,413,506 $6,849,930 Patient discharges 18,062 16,456 Patient days of care provided 62,381 54,549 3.45 3.31 2,282 2,403 178,654 149,670 1,593,125 1,183,218 Surgical procedures 11,108 10,138 Radiation Therapy procedures 13,817 11,769 Emergency services 66,535 51,973 Outpatient clinic visits 42,236 31,385 53,250 52,400 585 540 1,311 803 Support staff 463 465 Medical staff 627 515 Net charity care Patient Highlights Average length of stay (in days) Births Diagnostic imaging procedures Liabilities and net assets Accounts payable and accrued expenses $82,946,543 $43,773,476 Due to third parties 7,023,658 4,875,640 Due to affiliates 4,359,687 1,725,273 Long-term debt 156,878,650 112,712,206 Other liabilities 58,766,194 25,923,096 137,123,038 106,992,831 447,097,770 296,102,522 Net assets Total liabilities and net assets Laboratory procedures Our Team Volunteer hours Volunteers Statement of Operations Operating revenues $307,980,805 248,527,419 Operating expenses 295,550,541 238,147,920 12,430,264 10,379,498 Operating income 36 Nursing division With the array of outside pressures, declining reimbursements and constantly evolving technology enhancement needs facing hospitals across the country, any year is a challenging one financially for a non-profit community hospital. While Lowell General Hospital was not immune to these challenges in the healthcare landscape, we are pleased to report that we ended the year with very positive financial results. This is especially impressive considering the major transitions and projects implemented over the course of the past year, including completing the $95 million Legacy Project and finalizing the historic merger of Lowell General Hospital and Saints Medical Center. As we began to integrate our programs, services and staff, 2012 required substantial investments in our facilities, equipment, technology and people. Thanks to increasing patient volumes and a keen focus on managing expenses, Lowell General Hospital maintained a solid bond rating and demonstrated strong financial performance. Lowell General Hospital also continued to achieve powerful results in our Alternative Quality Contract (AQC) with Blue Cross Blue Shield of Massachusetts. The five-year contract, signed in 2009, is designed to help keep the costs of healthcare down while supporting quality and efficient delivery of medical services in the community. As more and more hospitals have shifted to risk-based payer contracts like the AQC and reimbursement becomes more directly tied to an hospital’s ability to deliver high quality care, Lowell General Hospital continues to stand out amongst our peer hospitals, both in Massachusetts and across the country. Our volume growth is a testament to the fact that we are trusted to provide care that is a great value – both in terms of quality and affordability. Lowell General Hospital earns seventh consecutive Top 100 Community Value Providers recognition For seven consecutive years, Lowell General Hospital has been recognized as one of the Top 100 Community Value Providers by Cleverley + Associates. This award is an endorsement of the hospital’s commitment to value while providing exceptional clinical care that is comparable – and at many times better – than higher-cost providers. This approach helps Lowell General Hospital thrive in today’s healthcare environment and reassures our patients that they may confidently choose Lowell General Hospital. “Our ability to continue to deliver high quality, affordable healthcare services through an exceptional patient experience will be critical to not only the hospital’s future success, but to the success of Circle Health as a whole.” Susan Green, Senior Vice President and Chief Financial Officer 37 Forward-looking community leadership Leadership Normand E. Deschene Peter Zarrilla Karen McArdle President and Chief Executive Officer, Lowell General Hospital and Circle Health Senior Vice President, Chief Human Resources Officer Vice President, Physician Services Joseph A. White Wayne Pasanen, MD Helene Thibodeau Vice President, Medical Staff Services Vice President, Outpatient Services David Pickul, MD William Wyman Chief Medical Officer, Circle Health Vice President, Revenue Services Michelle Davis Brian Sandager Vice President, External Affairs Chief Information Officer Executive Vice President / Chief Operating Officer Susan Green Senior Vice President, Finance / Chief Financial Officer Amy Hoey Senior Vice President, Patient Care Services / Chief Nursing Officer Lowell General Hospital and Circle Health Board Raymond Anstiss, Jr. Gary Campbell Normand E. Deschene George L. Duncan Rick W. Hanson Daniel J. Mansur Thomas F. McKay Jacqueline F. Moloney Kimberly Oberhauser Jack O’Connor Margaret A. Palm Victor Poirier Gregory Wertheimer 38 Corporators Officers Trustee Emeritus Chairman Clementine Alexis Arthur C. Anton, Sr. Michael Athanasoulas, DDS Robert J. Audet Edith W. Burger William J. Collins Robert A. Donovan Abdul Ghaffar, MD Terry T. Howard, MD John C. Hughes, MD Charlotte LaPierre F. Bailey Laughlin, Jr. Jean R. McCaffery Lincoln N. Pinsky, MD Vinod Tripathi, MD Kendall M. Wallace Stuart G. Weisfeldt, MD George L. Duncan Vice Chairman Gregory Wertheimer President / CEO Normand E. Deschene Treasurer / CFO Susan Green Clerk Daniel J. Mansur Board of Governors Mary Bennett Richard E. Bolton, Jr. John Carson, PhD Jack Clancy Carole A. Cowan, Ed.D. Gopala K. Dwarakanath, MD Jeffrey Goldstein, MD Eric P. Hanson Rick D. Hess Robert H. Leighton, Jr. Martin T. Meehan James L. Milinazzo Nels A. Palm Tushar Patel, MD John H. Pearson, Jr. David C. Pickul, MD Bruce T. Robinson Peter D. Roman, MD James C. Shannon, III Brian J. Stafford John C. Thibault David Wallace Drew Weber Auxiliary President Mary Bennett Julie Ackley Lisa Angelina Linda Carson Lynn Le Maire Chaput Linda Chemaly Jan Demetriou Joy Deschene Christine Fraser Carol Gilchrist Pauline Lambert Paula Leavitt Debbie Lemos Tarina Mansur Carrie Meikle Priti Patel Deborah Trull Pam White Don Adie Donald C. Agostinelli, MD Murat A. Anamur, MD Arthur C. Anton, Jr. Stella M. Athanasoulas Peter J. Aucella Deborah A. Belanger Beverly A. Bennett David J. Berman, MD Michael Bralower, MD Kevin P. Broderick, Atty. Janet M. Bruno Paul M. Burke, Jr., MD Richard P. Burkinshaw Jeffrey M. Byrne, MD Kevin T. Campbell Jose M. Carrion, MD Linda Carson James E. Carter Judith K. Carven James M. Cassin Lynn Le Maire Chaput Filitsa Vess Chigas Mark S. Cochran Tracey Wallace Cody Matthew Coggins Christopher H. Colecchi Michael G. Conway James J. Cook Laura J. Costello M. Patricia Crane Michael Creasey Aldo Crugnola, Sc.D. Shamim A. Dahod, MD G. Michael Demaras Arthur T. Demoulas Gururaj Deshpande Edward K. Dick Mark E. Dionne Maureen Dipalma John C. Donohoe, Jr. Ellen M. Donovan Kay M. Doyle, PhD Effie Poulakos Dragon John J. Droescher, Jr., MD Michael P. Dubuque Peter Dulchinos Carol S. Duncan George C.Eliades, Jr. Robert Fardin D. Gregory Felch, MD Vincent R. Ferrara Marshall L. Field B. Jay Finnegan Mary Ellen Fitzpatrick Thomas O. Fitzpatrick, MD Terry Flahive Jerold H. Fleishman, DPM Alan D. Fletcher Robert T. Flynn Karen Fortune, MD Janet Frawley Karen Frederick Alden G. Gagnon, MD Michael W. Gallagher, Atty Marc P. Gendreau James E. Geraghty Samuel D. Gerber, MD Maureen R. Gervais Nasim Ghaffar, MD Carol Gilchrist Mark G. Gilchrist, MD Bernard E. Gilet Robert P. Gregoire John J. Haley James A. Hall Paul A. Hardy, Jr. John P. Harrington Lawrence Hessman, MD James B. Hogan Malea S. Hughes Henrick R. Johnson, Jr. Lawrence P. Johnson, MD Nancy Donahue Joncas Steven Joncas Richard C. Jumpp Roland R. Kelley Alan T. Kent, M.D. Peter M. Lally Pauline A. Lambert James D. Latham Herman P. Laturnau Robert M. Lawlor Curtis J. LeMay Deborah Lemos William Lemos Maureen A. Lerner Edward M. Lipman, MD Donald C. Main Tarina Mansur A. Justin McCarthy Jennifer A. McKay Robert A. McKittrick Robert S. McKittrick Norman D. McLoon, Jr. Donald H. Miller, MD William J. Moriarty Frances M. Morse, MD Irving J. Newman, MD Steve Normandin James O’Donnell Peter T. O’Hearn Mark O’Neil Jeanne L. Osborn Michael Pappafagos, Ed.D. Han Y. Park, MD Susan Pasanen Wayne E. Pasanen, MD Barbara Savitt Pearson Ginger P. Pearson Luis M. Pedroso James J. Pepper, MD Kathleen M. Plath Donna M. Plummer William Quinn Robert F. Rivers Anthony M. Romano Emily W. Rosenbaum Catherine A. Ryder Richard A. Sachs, MD Nicholas C. Sarris Chris A. Scott Scott A. Sigman, MD Neelam Sihag, MD Lura Smith Alan Solomont John E. Stansfield Mary E. Stevens Chester J. Szablak Elaine Zouzas Thibault Glenn Thoene Kevin S. Tomany, MD Lori A. Trahan Deborah Trull Robert M. Wallace David Wegman Amy B. Werner Jessica Wieselquist, MD Frank A. Wilson Leonard A. Wilson 39 295 Varnum Avenue, Lowell, MA 01854 978.937.6000 I www.lowellgeneral.org © 2013. Printed in U.S.A.