Ambient Insight`s 2012-2017 Worldwide Mobile Learning Market
Transcription
Ambient Insight`s 2012-2017 Worldwide Mobile Learning Market
Ambient Insight Premium Report The 2012-2017 Worldwide Mobile Learning Market The Global Mobile Learning Market is in a Boom Phase: Consumers and Academic Buyers Dominate the Market “We Put Research into Practice” www.ambientinsight.com Quantitative Market Analysis by: Sam S. Adkins, Chief Research Officer Published: December 2013 To learn more about our research services, email: info@ambientinsight.com Ambient Insight Copyright Policy: All rights reserved. All media and research data published by Ambient Insight are protected by copyright. Unauthorized use of Ambient Insight research without prior permission is prohibited. Ambient Insight research products provide valuable financial data only to the individual purchaser or the purchasing organization. Purchasers may not modify or repurpose the information and financial data in our research in any manner. Specific distribution rights are provided based on the license model granted at time of purchase. 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Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Table of Contents List of Tables ...................................................................... 6 List of Figures ................................................................... 11 Executive Overview ........................................................... 13 The Convergent Catalysts in the Worldwide Mobile Learning Market 14 Explosion in Mobile Learning Value-added Services (VAS) .......................15 Strong Consumer Demand for Mobile Learning.......................................17 Direct Carrier Billing Accelerates Consumer Demand ...............................18 Large-Scale Tablet Adoption in the Consumer and Academic Segments .....19 Personal Learning Devices Continue to Hit the Market .............................20 What You Will Find in This Report ................................................ 21 Who are the Buyers? ..........................................................................22 What Are They Buying? .......................................................................23 Related Research ......................................................................................... 25 Africa Abstract .......................................................................... 26 The Major Catalysts in the Africa Mobile Learning Market ........................28 The Boom in Mobile Learning VAS .................................................................. 29 The Adoption of Tablets and Personal Learning Devices in the Schools ................ 31 Smarter Low-cost Devices and Faster Networks Pervade Africa .......................... 33 Direct Carrier Billing Energizes the App Ecosystem ........................................... 34 Leapfrogging the Digital Divide In Africa ......................................................... 35 Asia Abstract ............................................................................ 37 Primary Catalysts in Asia: New Delivery Channels, New Revenues ............38 Mobile Learning VAS Spreads Like Wildfire in Asia ............................................ 40 The Device Makers and Telecoms Drive the Market .......................................... 40 The Device Makers Pave the Way for Content Suppliers...................................................40 The Dumb Pipes are Actually Pretty Smart in Asia............................................................42 Large-scale Adoption of Tablets and Personal Learning Devices ......................... 43 The Leapfrog Effect in Asia: The Post-PC Learning Experience ........................... 44 Eastern Europe Abstract ............................................................. 45 Latin America Abstract ............................................................... 46 The Catalysts in Latin America .............................................................48 Boom in Mobile Learning VAS ........................................................................ 48 Large-scale Adoption of Smartphones and Tablets ........................................... 49 The Leapfrog Effect in Latin America: The Post-PC Learning Experience .............. 50 Middle East Abstract .................................................................. 51 The Major Catalysts in the Middle East Mobile Learning Market ................53 Consumer Demand for Mobile Learning ........................................................... 54 National Academic Content Digitization Efforts ................................................. 55 For more information about this research, email: info@ambientinsight.com 2 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Large-scale Deployments of Tablets in the Schools........................................... 56 Rapid Adoption of Mobile Learning in Higher Education ..................................... 56 North America Abstract .............................................................. 57 Western Europe Abstract ............................................................ 58 The Catalysts in Western Europe ..........................................................60 High Mobile and Smartphone Penetration Rates ............................................... 61 Direct Carrier Billing Increases Consumer Demand ........................................... 61 National Academic Content Digitization Efforts ................................................. 62 Growing Use of Tablets and BYOD in the Schools ............................................. 63 Rapid Adoption of Mobile Learning in Higher Education ..................................... 64 2012-2017 Regional Mobile Learning Forecast and Analysis .... 66 Africa....................................................................................... 66 Africa Demand-side Analysis ................................................................67 Algeria ....................................................................................................... 67 Angola........................................................................................................ 69 Ghana ........................................................................................................ 71 Kenya ........................................................................................................ 73 Mozambique................................................................................................ 77 Nigeria ....................................................................................................... 79 Rwanda ...................................................................................................... 82 Senegal ...................................................................................................... 84 South Africa ................................................................................................ 87 Tanzania ..................................................................................................... 93 Tunisia ....................................................................................................... 96 Uganda....................................................................................................... 97 Zambia ....................................................................................................... 99 Zimbabwe ................................................................................................. 101 Africa Supply-side Analysis ................................................................ 104 Asia ....................................................................................... 106 Asia Demand-side Analysis ................................................................ 106 Australia ................................................................................................... 107 Bangladesh ............................................................................................... 109 Cambodia ................................................................................................. 110 China (including Hong Kong and Macao) ....................................................... 111 India ........................................................................................................ 113 Indonesia ................................................................................................. 115 Japan ....................................................................................................... 117 Laos ......................................................................................................... 119 Malaysia ................................................................................................... 120 Mongolia ................................................................................................... 122 Nepal ....................................................................................................... 123 New Zealand ............................................................................................. 125 Pakistan ................................................................................................... 126 For more information about this research, email: info@ambientinsight.com 3 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition The Philippines .......................................................................................... 128 Singapore ................................................................................................. 130 South Korea .............................................................................................. 132 Sri Lanka .................................................................................................. 134 Taiwan ..................................................................................................... 135 Thailand ................................................................................................... 136 Vietnam.................................................................................................... 139 Asia Supply-side Analysis .................................................................. 140 Eastern Europe ....................................................................... 141 Eastern Europe Demand-side Analysis ................................................ 142 Azerbaijan ................................................................................................ 142 Belarus ..................................................................................................... 143 Kazakhstan ............................................................................................... 144 Moldova.................................................................................................... 146 The Russian Federation .............................................................................. 147 Ukraine .................................................................................................... 149 Eastern Europe Supply-side Analysis .................................................. 151 Latin America ......................................................................... 153 Latin America Demand-side Analysis .................................................. 153 Argentina .................................................................................................. 154 Bolivia ...................................................................................................... 157 Brazil ....................................................................................................... 158 Chile ........................................................................................................ 162 Colombia .................................................................................................. 165 Costa Rica ................................................................................................ 166 The Dominican Republic.............................................................................. 168 Ecuador .................................................................................................... 169 Guatemala ................................................................................................ 171 Mexico...................................................................................................... 173 Panama .................................................................................................... 175 Paraguay .................................................................................................. 177 Peru ......................................................................................................... 178 Uruguay ................................................................................................... 179 Venezuela ................................................................................................. 181 Latin America Supply-side Analysis ..................................................... 183 The Middle East ...................................................................... 185 Middle East Demand-side Analysis ...................................................... 185 Bahrain .................................................................................................... 186 Egypt ....................................................................................................... 187 Israel ....................................................................................................... 189 Jordan ...................................................................................................... 192 Kuwait ...................................................................................................... 194 Lebanon ................................................................................................... 195 For more information about this research, email: info@ambientinsight.com 4 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Oman ....................................................................................................... 197 Qatar ....................................................................................................... 199 Saudi Arabia ............................................................................................. 201 Turkey...................................................................................................... 204 The United Arab Emirates (UAE) .................................................................. 206 Yemen...................................................................................................... 210 Middle East Supply-side Analysis ........................................................ 211 North America ........................................................................ 213 North America Demand-side Analysis.................................................. 214 Canada Demand-side Analysis by Eight Buyer Segments ................................ 214 Consumers ........................................................................................................................215 Federal Government .........................................................................................................216 Provincial and Local Government ....................................................................................217 PreK-12 ............................................................................................................................218 Higher Education..............................................................................................................219 Corporations .....................................................................................................................221 NGOs, Non-profits, and Associations ..............................................................................222 Healthcare ........................................................................................................................223 US Demand-side Analysis by Eight Buyer Segments ....................................... 224 Consumers ........................................................................................................................225 Federal Government .........................................................................................................226 State and Local Governments ...........................................................................................228 PreK-12 ............................................................................................................................229 Higher Education..............................................................................................................231 Corporations .....................................................................................................................233 NGOs, Non-profits, and Associations ..............................................................................234 Healthcare ........................................................................................................................236 North America Supply-side Analysis .................................................... 238 Canada Supply-side Analysis by Five Product Types ....................................... 241 US Supply-side Analysis by Five Product Types .............................................. 242 Western Europe ...................................................................... 244 Western Europe Demand-side Analysis ............................................... 244 Austria ..................................................................................................... 246 Belgium .................................................................................................... 248 Bulgaria .................................................................................................... 251 Croatia ..................................................................................................... 253 The Czech Republic .................................................................................... 255 Denmark .................................................................................................. 258 Finland ..................................................................................................... 261 France ...................................................................................................... 264 Germany .................................................................................................. 267 Greece ..................................................................................................... 270 Hungary ................................................................................................... 272 Ireland ..................................................................................................... 275 Italy ......................................................................................................... 277 Lithuania .................................................................................................. 280 The Netherlands ........................................................................................ 282 Norway..................................................................................................... 285 For more information about this research, email: info@ambientinsight.com 5 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Poland ...................................................................................................... 287 Portugal.................................................................................................... 290 Romania ................................................................................................... 292 Slovakia ................................................................................................... 294 Spain ....................................................................................................... 295 Sweden .................................................................................................... 299 Switzerland ............................................................................................... 301 The United Kingdom (UK) ........................................................................... 304 Western Europe Supply-side Analysis ................................................. 308 Worldwide Supply-side Analysis ........................................ 310 Packaged Content ............................................................................ 311 Mobile Learning VAS ......................................................................... 312 Custom Content Development Services ............................................... 313 Authoring Tools and Platforms ........................................................... 314 Personal Learning Devices (PLDs)....................................................... 315 List of Personal Learning Devices on the Market as of December 2013 .............. 316 Index of Suppliers ........................................................... 322 List of Tables Table 1 – Total Number of Mobile Learning VAS Products by Region as of the End of 2012 .................................................................................16 Table 2 - Top Fifteen Global Tablet Planned Deployments in School Systems as of August 2013 .....................................................................19 Table 3 - Number of Suppliers Identified by Seven Regions .........................22 Table 4 - 2012-2017 Worldwide Revenue Forecasts for Mobile Learning Products and Services by Region (in $US Millions) ......................................66 Table 5 - 2012-2017 Revenue Forecasts for Mobile Learning by Fourteen Countries in Africa (in $US Millions) ............................................67 Table 6 - 2012-2017 Revenue Forecasts for Mobile Learning in Algeria (in $US Millions) ....................................................................................68 Table 7 - 2012-2017 Revenue Forecasts for Mobile Learning in Angola (in $US Millions) ....................................................................................69 Table 8 - 2012-2017 Revenue Forecasts for Mobile Learning in Ghana (in $US Millions) ....................................................................................71 Table 9 - 2012-2017 Revenue Forecasts for Mobile Learning in Kenya (in $US Millions) ....................................................................................74 Table 10 - 2012-2017 Revenue Forecasts for Mobile Learning in Mozambique (in $US Millions) ..................................................................77 Table 11 - 2012-2017 Revenue Forecasts for Mobile Learning in Nigeria (in $US Millions) ....................................................................................79 Table 12 - 2012-2017 Revenue Forecasts for Mobile Learning in Rwanda (in $US Millions) ........................................................................82 For more information about this research, email: info@ambientinsight.com 6 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Table 13 - 2012-2017 Revenue Forecasts for Mobile Learning in Senegal (in $US Millions..........................................................................85 Table 14 - 2012-2017 Revenue Forecasts for Mobile Learning in South Africa (in $US Millions .............................................................................87 Table 15 - 2012-2017 Revenue Forecasts for Mobile Learning in Tanzania (in $US Millions ........................................................................93 Table 16 - 2012-2017 Revenue Forecasts for Mobile Learning in Tunisia (in $US Millions ......................................................................................96 Table 17 - 2012-2017 Revenue Forecasts for Mobile Learning in Uganda (in $US Millions ..........................................................................98 Table 18 - 2012-2017 Revenue Forecasts for Mobile Learning in Zambia (in $US Millions ........................................................................ 100 Table 19 - 2012-2017 Revenue Forecasts for Mobile Learning in Zimbabwe (in $US Millions .................................................................... 101 Table 20 - 2012-2017 Africa Revenue Forecasts for Mobile Learning by Five Product Types (in $US Millions) ....................................................... 104 Table 21 - 2012-2017 Revenue Forecasts for Mobile Learning by Twenty Top Buying Countries in Asia (in $US Millions) .............................. 106 Table 22 - 2012-2017 Revenue Forecasts for Mobile Learning in Australia (in $US Millions) ..................................................................... 107 Table 23 - 2012-2017 Revenue Forecasts for Mobile Learning in Bangladesh (in $US Millions) ................................................................. 109 Table 24 - 2012-2017 Revenue Forecasts for Mobile Learning in Cambodia (in $US Millions).................................................................... 110 Table 25 - 2012-2017 Revenue Forecasts for Mobile Learning in China (in $US Millions) .................................................................................. 111 Table 26 - 2012-2017 Revenue Forecasts for Mobile Learning in India (in $US Millions) .................................................................................. 113 Table 27 - 2012-2017 Revenue Forecasts for Mobile Learning in Indonesia (in $US Millions) .................................................................... 115 Table 28 - 2012-2017 Revenue Forecasts for Mobile Learning in Japan (in $US Millions) .................................................................................. 117 Table 29 - 2012-2017 Revenue Forecasts for Mobile Learning in Laos (in $US Millions) .................................................................................. 119 Table 30 - 2012-2017 Revenue Forecasts for Mobile Learning in Malaysia (in $US Millions) ..................................................................... 120 Table 31 - 2012-2017 Revenue Forecasts for Mobile Learning in Mongolia (in $US Millions) ..................................................................... 122 Table 32 - 2012-2017 Revenue Forecasts for Mobile Learning in Nepal (in $US Millions) .................................................................................. 123 Table 33 - 2012-2017 Revenue Forecasts for Mobile Learning in New Zealand (in $US Millions) ...................................................................... 125 Table 34 - 2012-2017 Revenue Forecasts for Mobile Learning in Pakistan (in $US Millions) ...................................................................... 126 Table 35 - 2012-2017 Revenue Forecasts for Mobile Learning in the Philippines (in $US Millions) ................................................................... 128 For more information about this research, email: info@ambientinsight.com 7 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Table 36 - 2012-2017 Revenue Forecasts for Mobile Learning in Singapore (in $US Millions) ................................................................... 130 Table 37 - 2012-2017 Revenue Forecasts for Mobile Learning in South Korea (in $US Millions) ......................................................................... 132 Table 38 - 2012-2017 Revenue Forecasts for Mobile Learning in Sri Lanka (in $US Millions) ......................................................................... 134 Table 39 - 2012-2017 Revenue Forecasts for Mobile Learning in Taiwan (in $US Millions) .................................................................................. 135 Table 40 - 2012-2017 Revenue Forecasts for Mobile Learning in Thailand (in $US Millions) ...................................................................... 137 Table 41 - 2012-2017 Revenue Forecasts for Mobile Learning in Vietnam (in $US Millions) ...................................................................... 139 Table 42 - 2012-2017 Asia Revenue Forecasts for Mobile Learning by Five Product Types (in $US Millions) ....................................................... 140 Table 43 - 2012-2017 Revenue Forecasts for Mobile Learning by Ten Top Buying Countries in Eastern Europe (in $US Millions) .......................... 142 Table 44 - 2012-2017 Revenue Forecasts for Mobile Learning in Azerbaijan (in $US Millions) ................................................................... 142 Table 45 - 2012-2017 Revenue Forecasts for Mobile Learning in Belarus (in $US Millions) ....................................................................... 143 Table 46 - 2012-2017 Revenue Forecasts for Mobile Learning in Kazakhstan (in $US Millions) ................................................................. 145 Table 47 - 2012-2017 Revenue Forecasts for Mobile Learning in Moldova (in $US Millions) ...................................................................... 146 Table 48 - 2012-2017 Revenue Forecasts for Mobile Learning in the Russian Federation (in $US Millions) ....................................................... 147 Table 49 - 2012-2017 Revenue Forecasts for Mobile Learning in Ukraine (in $US Millions) ....................................................................... 149 Table 50 - 2012-2017 Eastern Europe Revenue Forecasts for Mobile Learning by Product Type (in $US Millions) .............................................. 152 Table 51 - 2012-2017 Revenue Forecasts for Mobile Learning by Fifteen Countries in Latin America (in $US Millions) .................................. 154 Table 52 - 2012-2017 Revenue Forecasts for Mobile Learning in Argentina (in $US Millions) .................................................................... 155 Table 53 - 2012-2017 Revenue Forecasts for Mobile Learning in Bolivia (in $US Millions) .................................................................................. 157 Table 54 - 2012-2017 Revenue Forecasts for Mobile Learning in Brazil (in $US Millions) .................................................................................. 158 Table 55 - 2012-2017 Revenue Forecasts for Mobile Learning in Chile (in $US Millions) .................................................................................. 162 Table 56 - 2012-2017 Revenue Forecasts for Mobile Learning in Colombia (in $US Millions)..................................................................... 165 Table 57 - 2012-2017 Revenue Forecasts for Mobile Learning in Costa Rica (in $US Millions) ............................................................................ 166 Table 58 - 2012-2017 Revenue Forecasts for Mobile Learning in the Dominican Republic (in $US Millions) ...................................................... 168 For more information about this research, email: info@ambientinsight.com 8 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Table 59 - 2012-2017 Revenue Forecasts for Mobile Learning in Ecuador (in $US Millions) ...................................................................... 169 Table 60 - 2012-2017 Revenue Forecasts for Mobile Learning in Guatemala (in $US Millions) .................................................................. 171 Table 61 - 2012-2017 Revenue Forecasts for Mobile Learning in Mexico (in $US Millions) .................................................................................. 173 Table 62 - 2012-2017 Revenue Forecasts for Mobile Learning in Panama (in $US Millions) ...................................................................... 175 Table 63 - 2012-2017 Revenue Forecasts for Mobile Learning in Paraguay (in $US Millions) .................................................................... 177 Table 64 - 2012-2017 Revenue Forecasts for Mobile Learning in Peru (in $US Millions) .................................................................................. 178 Table 65 - 2012-2017 Revenue Forecasts for Mobile Learning in Uruguay (in $US Millions) ...................................................................... 180 Table 66 - 2012-2017 Revenue Forecasts for Mobile Learning in Venezuela (in $US Millions) ................................................................... 181 Table 67 - 2012-2017 Latin America Revenue Forecasts for Mobile Learning by Five Product Types (in $US Millions) ...................................... 183 Table 68 - 2012-2017 Revenue Forecasts for Mobile Learning by Top Buying Countries in the Middle East (in $US Millions) ................................ 185 Table 69 - 2012-2017 Revenue Forecasts for Mobile Learning in Bahrain (in $US Millions) ....................................................................... 186 Table 70 - 2012-2017 Revenue Forecasts for Mobile Learning in Egypt (in $US Millions) .................................................................................. 187 Table 71 - 2012-2017 Revenue Forecasts for Mobile Learning in Israel (in $US Millions) .................................................................................. 189 Table 72 - 2012-2017 Revenue Forecasts for Mobile Learning in Jordan (in $US Millions) .................................................................................. 192 Table 73 - 2012-2017 Revenue Forecasts for Mobile Learning in Kuwait (in $US Millions) .................................................................................. 194 Table 74 - 2012-2017 Revenue Forecasts for Mobile Learning in Lebanon (in $US Millions) ...................................................................... 195 Table 75 - 2012-2017 Revenue Forecasts for Mobile Learning in Oman (in $US Millions) .................................................................................. 197 Table 76 - 2012-2017 Revenue Forecasts for Mobile Learning in Qatar (in $US Millions) .................................................................................. 199 Table 77 - 2012-2017 Revenue Forecasts for Mobile Learning in Saudi Arabia (in $US Millions)......................................................................... 201 Table 78 - 2012-2017 Revenue Forecasts for Mobile Learning in Turkey (in $US Millions) .................................................................................. 204 Table 79 - 2012-2017 Revenue Forecasts for Mobile Learning in the UAE (in $US Millions) ............................................................................ 206 Table 80 - 2012-2017 Revenue Forecasts for Mobile Learning in the UAE (in $US Millions) ............................................................................ 210 Table 81 - 2012-2017 Middle East Revenue Forecasts for Mobile Learning by Product Type (in $US Millions) .............................................. 211 For more information about this research, email: info@ambientinsight.com 9 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Table 82 - 2012-2017 Mobile Learning Revenue Forecasts for North America Broken out by the US and Canada (in $US Millions)...................... 213 Table 83 - 2012-2017 Canada Revenue Forecasts for Mobile Learning Products by Eight Buyer Segments (in $US Millions) ................................. 214 Table 84 - 2012-2017 US Revenue Forecasts for Mobile Learning Products by Eight Buyer Segments (in $US Millions) ................................. 224 Table 85 - 2012-2017 US Healthcare Continuing Medical Education (CME) Expenditures by Delivery Medium (in $US Millions) ......................... 238 Table 86 - 2012-2017 North America Revenue Forecasts for Mobile Learning by Five Product Types (in $US Millions) ...................................... 239 Table 87 - 2012-2017 Canada Revenue Forecasts for Mobile Learning by Five Product Types (in $US Millions) ................................................... 241 Table 88 - 2012-2017 US Revenue Forecasts for Mobile Learning by Five Product Types (in $US Millions) ....................................................... 242 Table 89 - 2012-2017 Revenue Forecasts for Mobile Learning by Twenty-Four Top Buying Countries in Western Europe (in $US Millions) ...... 245 Table 90 - 2012-2017 Revenue Forecasts for Mobile Learning in Austria (in $US Millions) .................................................................................. 246 Table 91 - 2012-2017 Revenue Forecasts for Mobile Learning in Belgium (in $US Millions) ...................................................................... 248 Table 92 - 2012-2017 Revenue Forecasts for Mobile Learning in Bulgaria (in $US Millions) ...................................................................... 251 Table 93 - 2012-2017 Revenue Forecasts for Mobile Learning in Croatia (in $US Millions) .................................................................................. 253 Table 94 - 2012-2017 Revenue Forecasts for Mobile Learning in the Czech Republic (in $US Millions) ............................................................ 256 Table 95 - 2012-2017 Revenue Forecasts for Mobile Learning in Denmark (in $US Millions) ..................................................................... 258 Table 96 - 2012-2017 Revenue Forecasts for Mobile Learning in Finland (in $US Millions) .................................................................................. 261 Table 97 - 2012-2017 Revenue Forecasts for Mobile Learning in France (in $US Millions) .................................................................................. 264 Table 98 - 2012-2017 Revenue Forecasts for Mobile Learning in Germany (in $US Millions) ..................................................................... 267 Table 99 - 2012-2017 Revenue Forecasts for Mobile Learning in Greece (in $US Millions) .................................................................................. 270 Table 100 - 2012-2017 Revenue Forecasts for Mobile Learning in Hungary (in $US Millions) ...................................................................... 272 Table 101 - 2012-2017 Revenue Forecasts for Mobile Learning in Ireland (in $US Millions)........................................................................ 275 Table 102 - 2012-2017 Revenue Forecasts for Mobile Learning in Italy (in $US Millions) .................................................................................. 277 Table 103 - 2012-2017 Revenue Forecasts for Mobile Learning in Lithuania (in $US Millions) ..................................................................... 280 Table 104 - 2012-2017 Revenue Forecasts for Mobile Learning in the Netherlands (in $US Millions) ................................................................. 282 For more information about this research, email: info@ambientinsight.com 10 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Table 105 - 2012-2017 Revenue Forecasts for Mobile Learning in Norway (in $US Millions) ....................................................................... 286 Table 106 - 2012-2017 Revenue Forecasts for Mobile Learning in Poland (in $US Millions) ........................................................................ 287 Table 107 - 2012-2017 Revenue Forecasts for Mobile Learning in Portugal (in $US Millions) ...................................................................... 290 Table 108 - 2012-2017 Revenue Forecasts for Mobile Learning in Romania (in $US Millions) ..................................................................... 292 Table 109 - 2012-2017 Revenue Forecasts for Mobile Learning in Slovakia (in $US Millions) ...................................................................... 294 Table 110 - 2012-2017 Revenue Forecasts for Mobile Learning in Spain (in $US Millions) .................................................................................. 296 Table 111 - 2012-2017 Revenue Forecasts for Mobile Learning in Sweden (in $US Millions) ...................................................................... 299 Table 112 - 2012-2017 Revenue Forecasts for Mobile Learning in Switzerland (in $US Millions) ................................................................. 301 Table 113 -2012-2017 Revenue Forecasts for Mobile Learning in the United Kingdom (in $US Millions) ........................................................... 304 Table 114 - 2012-2017 Western Europe Revenue Forecasts for Mobile Learning by Five Product Types (in $US Millions) ...................................... 308 Table 115 - 2012-2017 Worldwide Revenue Forecasts for Mobile Learning by Product Type Across All Regions (in $US Millions) ................... 310 Table 116 - 2012-2017 Worldwide Revenue Forecasts for Mobile Learning Packaged Content by Region (in $US Millions) ............................ 311 Table 117 – 2012-2017 Worldwide Revenue Forecasts for Mobile Learning Value Added Service (VAS) by Region (in $US Millions) ................ 312 Table 118 – 2012-2017 Worldwide Revenue Forecasts for Mobile Learning Custom Content Development Services by Region (in $US Millions) .............................................................................................. 314 Table 119 – 2012-2017 Worldwide Revenue Forecasts for Mobile Learning Authoring Tools and Platforms by Region (in $US Millions) ........... 315 Table 120 – 2012-2017 Worldwide Revenue Forecasts for Mobile Learning Personal Learning Devices by Region (in $US Millions) ................. 316 List of Figures Figure 1 - 2012-2017 Worldwide Mobile Learning Five-year Growth Rates by Region .....................................................................................13 Figure 2 – 2012-2017 Top Twenty Worldwide Mobile Learning Five-year Growth Rates by Country (across all products) ..........................................14 Figure 3 – The Convergent Catalysts in the Booming 2012 Worldwide Mobile Learning Market ...........................................................................15 Figure 4 – 2008-2012 Worldwide Number of Mobile Learning VAS Products ...............................................................................................16 For more information about this research, email: info@ambientinsight.com 11 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Figure 5 – The 2012 Content Trench – Percent of Total Paid Mobile Learnig Apps by Target Demographic........................................................17 Figure 6 - 2012-2017 Worldwide Mobile Learning Five-year Growth Rates by Product Type ............................................................................24 Figure 7 - 2012-2017 Top Africa Mobile Learning Five-year Growth Rates by Country ...................................................................................26 Figure 8 – Primary Catalysts Driving the 2012-2017 Mobile Learning Market in Africa .....................................................................................29 Figure 9 - 2012-2017 Top Ten Mobile Learning Five-year Growth Rates in Asia by Country ..................................................................................38 Figure 10 - Primary Catalysts Driving the 2012-2017 Mobile Learning Market in Asia ........................................................................................39 Figure 11 - 2012-2017 Top Eastern Europe Mobile Learning Five-year Growth Rates by Country ........................................................................45 Figure 12 - 2012-2017 Top Eight Mobile Learning Five-year Growth Rates in Latin America by Country ............................................................46 Figure 13 - Primary Catalysts Driving the 2012-2017 Mobile Learning Market in Latin America ..........................................................................47 Figure 14 - 2012-2017 Top Middle East Mobile Learning Five-year Growth Rates by Country ........................................................................51 Figure 15 – Major Catalysts Driving the 2012-2017 Mobile Learning Market in the Middle East ........................................................................53 Figure 16 - 2012-2017 Top Western Europe Mobile Learning Five-year Growth Rates for by Country ...................................................................59 Figure 17 - Major Catalysts Driving the 2012-2017 Mobile Learning Market in Western Europe .......................................................................60 Figure 18 - 2012-2017 Africa Mobile Learning Five-year Growth Rates by Five Product Types ........................................................................... 105 Figure 19 - 2012-2017 Asia Mobile Learning Five-year Growth Rates by Five Product Types ............................................................................... 141 Figure 20 - 2012-2017 Eastern Europe Mobile Learning Five-year Growth Rates by Five Product Types ....................................................... 153 Figure 21 - 2012-2017 Latin America Mobile Learning Five-year Growth Rates by Five Product Types .................................................................. 184 Figure 22 - 2012-2017 Middle East Mobile Learning Five-year Growth Rates by Five Product Types .................................................................. 212 Figure 23 – Who is the US Healthcare Buyer? 2012-2017 Shift in the Mobile Learning Buyer Demographic ....................................................... 237 Figure 24 - 2012-2017 North America Mobile Learning Five-year Growth Rates by Five Product Types ....................................................... 240 Figure 25 - 2012-2017 Western Europe Mobile Learning Five-year Growth Rates by Five Product Types ....................................................... 309 Figure 26 – The 2012 Worldwide Mobile Learning VAS Ecosystem .............. 313 For more information about this research, email: info@ambientinsight.com 12 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Executive Overview The worldwide market for Mobile Learning products and services reached $5.3 billion in 2012. The five-year compound annual growth rate (CAGR) is 18.2% and revenues will more than double to $12.2 billion by 2017. Over 915 suppliers competing in specific countries across the planet are cited in this Premium report. This will help international suppliers identify local partners, distributors, resellers, and potential merger and acquisition (M&A) targets. In 2012, Asia was the top buying region followed by North America and Western Europe. By 2017, Latin America will be outspending Western Europe and will become the third-largest buying region after Asia and North America. In terms of growth, Africa, Latin America, and Asia will have the highest growth rates throughout the forecast period Figure 1 - 2012-2017 Worldwide Mobile Learning Five-year Growth Rates by Region In 2012, the top buying countries were the US, Japan, South Korea, China, and India, respectively. By 2017, the top buying countries will be China, the US, Indonesia, India, and Brazil, respectively. There are 93 countries analyzed in this report. 62 of those countries have growth rates above the global aggregate of 18.2%. There are 22 countries in the world with Mobile Learning growth rates above 40%. High growth rates are now concentrated in the more dynamic developing regions. For example, 15 of the 20 countries analyzed in Asia, 14 of the 15 countries analyzed in Latin America, 12 of the 14 countries analyzed in Africa, and 9 of the 12 countries analyzed in the Middle East all have growth rates well above For more information about this research, email: info@ambientinsight.com 13 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition the aggregate 18.2%. In Africa, 11 countries have growth rates above 30%. Six countries in the Middle East have growth rates above 50%. Figure 2 – 2012-2017 Top Twenty Worldwide Mobile Learning Five-year Growth Rates by Country (across all products) This report identifies the 93 countries in the seven regions with the highest uptake of Mobile Learning and identifies the major buying segments and the types of products they buy. The patterns in the countries with the highest growth rates are clear. Six of the top twenty growth rates are in Asia, six are in the Middle East, and five are in Africa. Mobile Learning is now being embraced as an essential strategy to improve education in these dynamic economies. For the fifth year in a row, we have revised our worldwide Mobile Learning forecasts significantly upward. The Convergent Catalysts in the Worldwide Mobile Learning Market While the catalysts for Mobile Learning are different for each region, there are global trends that can be identified. The primary catalysts in the global Mobile Learning market are the: Explosion of Mobile Learning value-added services (VAS) Strong consumer demand for Mobile Learning New direct carrier billing agreements across the planet accelerate consumer demand Large scale tablet adoption in the consumer and academic segments For more information about this research, email: info@ambientinsight.com 14 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Growing number of personal learning devices (PLDs) coming on the market There are catalysts that are highly localized to some regions and specific countries and they are identified in the Abstracts for those regions included in this Executive Overview. Figure 3 – The Convergent Catalysts in the Booming 2012 Worldwide Mobile Learning Market Mobile Learning VAS has dramatically altered the Mobile Learning landscape. To date, Mobile Learning VAS products are heavily concentrated in Asia, Africa, and Latin America. Explosion in Mobile Learning Value-added Services (VAS) Mobile Learning VAS is a subscription-based product sold directly to consumers and organizations by telecom network operators, device makers, and content suppliers. The content is usually delivered over mobile networks via audio, SMS, or Interactive Voice Response (IVR). Subscription-based Mobile Learning content sold as a value-added service is relatively new on the market and essentially represents a new type of Mobile Learning product – a fusion of packaged content and services. Ambient Insight has labeled this new product type "Mobile Learning VAS". Worldwide revenues for Mobile Learning VAS products will more than quadruple over the 2012-2017 forecast period. For more information about this research, email: info@ambientinsight.com 15 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition The explosive growth of new Mobile Learning VAS offerings continues unabated. On average, 7-8 new Mobile Learning VAS products come on the market every month. Figure 4 – 2008-2012 Worldwide Number of Mobile Learning VAS Products By the end of 2012, there were over 220 Mobile Learning VAS products in 55 countries. Asia had the most Mobile Learning VAS products followed by Africa and Latin America. As far as specific countries, India had the most with 34 Mobile Learning VAS products on the market, followed by Brazil with 12, and the US with 11. Table 1 – Total Number of Mobile Learning VAS Products by Region as of the End of 2012 Region Africa Asia Eastern Europe Latin America The Middle East North America Western Europe Totals Number of Mobile Learning VAS Products in the Region 44 98 4 27 18 14 15 220 For more information about this research, email: info@ambientinsight.com 16 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition The operators initially launched Mobile Learning VAS products in developing economies in 2008 and are now expanding into the developed economies. Mobile Learning VAS products are now also found in Australia, South Korea, the UK, New Zealand, Taiwan, the US, Italy, Ireland, Germany, Finland, Spain, and Japan. Asia accounts for the majority of Mobile Learning VAS revenues throughout the forecast period, but it is not the fastest growing region. Africa has the highest growth rate in the world for Mobile Learning VAS. Strong Consumer Demand for Mobile Learning Consumers buy Mobile Learning VAS subscriptions, educational apps, and personal learning devices preloaded with content. Ambient Insight analyzed the consumer buying behavior in all the major app stores in 93 countries and found a global meta-pattern that we call the "content trench." Figure 5 – The 2012 Content Trench – Percent of Total Paid Mobile Learnig Apps by Target Demographic The content trench is a view of the inventory "on the shelves" in the consumer-facing venues. Over 31% of the inventory across the major app stores on the planet combined are early childhood learning apps and most of them are edugames. At the other end of the spectrum are educational apps designed for adults. Over 26% of the apps in the global app stores combined are designed for For more information about this research, email: info@ambientinsight.com 17 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition adults. Brain trainers are popular in a surprising number of countries, but the adult inventory also includes language learning apps, tourist guides, how-to guides, cooking apps, and a wide range of other instructional apps. Although there are country-specific exceptions, this trench pattern is remarkably similar in most of the countries analyzed in this report. There were very few exceptions. Tunisia was the only country that did not have a majority of early childhood learning apps across the mobile app stores in 2012. Brain trainers are rapidly gaining in popularity across the planet, but have yet to reach several countries in this report. A consumer buying analysis is provided for every country in this report. A significant catalyst driving consumer demand for Mobile Learning is the proliferation of 4G networks and the subsequent explosion in smartphone and tablet sales. This is happening in most of the countries analyzed in this report. One major new pattern we identified in 2012 is the dramatic impact of direct carrier billing on consumer purchasing. Direct Carrier Billing Accelerates Consumer Demand The app store ecosystem in some countries is quite new and credit cards are not in widespread use in many countries across the planet. This gives the mobile network operators (MNOs) the edge since they can offer the conveniences of direct billing to their customers. Consequently, consumers are more likely to buy educational content in the app stores operated by the MNOs in countries with low credit card usage, rather than in the branded app stores from companies like Google or Apple. By the end of 2012, Samsung, Nokia, Microsoft, Facebook, Sony, BlackBerry, Mozilla, and Google have direct billing agreements in Latin America, Eastern Europe, the Middle East, Africa, and Asia. Amazon joined the fray in August 2013 announcing a deal with third-party mobile billing provider Bango. The MNOs have a significant advantage in the developing economies as they are often the only electronic payment gateway. Direct carrier billing is also becoming popular in Western Europe and North America. It is now seen as an easy way for consumers to purchase all kinds of products, not just Mobile Learning apps. One major reason that the device makers are eager to cooperate with MNOs is the correlation between app sales and direct carrier billing. Direct carriers billing has been shown to increase sales conversion by up to five times, more than sufficient to justify the revenue sharing with the MNOs. For more information about this research, email: info@ambientinsight.com 18 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Large-Scale Tablet Adoption in the Consumer and Academic Segments The most significant trend driving the uptake of Mobile Learning in academic segments across the globe is the adoption of tablets in the schools. This is occurring on a small scale in almost every country analyzed in this report. Governments are launching national programs to provide tablets to schools and many are large-scale efforts. Table 2 - Top Fifteen Global Tablet Planned Deployments in School Systems as of August 2013 Country or School District India Egypt Turkey Kenya South Korea Thailand Ukraine The United Kingdom Rwanda Brazil Los Angeles Unified School District (USA) Malaysia Colombia Lebanon Jamaica Number of Tablets PCs to be Distributed 20,000,000 20,000,000 10,600,000 10,000,000 9,700,000 5,000,000 3,500,000 1,800,000 1,000,000 900,000 645,000 540,000 500,000 400,000 400,000 As of early 2013, the One Laptop Per Child (OLPC) device is a tablet, which makes the OLPC moniker anachronistic. OLPC laptops are in use on a large scale in several countries, most noticeably Uruguay, Peru, Argentina, Rwanda, and Senegal. When these laptops are replaced, the tablet version of the OLPC will be deployed in dozens of countries. The vast majority of OLPCs were purchased by organizational buyers. As of July 2013, the OLPC tablet is sold directly to parents in retail outlets. The presence of large tablet deployments is a significant revenue opportunity for Mobile Learning content suppliers. Yet the smaller scale midtier deployments can also offer revenue opportunities as well. There are hundreds of smaller scale deployments ranging from 25,000 to 200,000 in school systems across the planet. Along with the large-scale deployments, hundreds of mid-tier deployments are also identified by country in this report. For more information about this research, email: info@ambientinsight.com 19 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Except for the OLPC, all of the largest tablet procurements were for general purpose tablets that were then provisioned with learning content. Consequently, they are modified into personal learning devices (PLDs), but are not designed or marketed as PLDs. Personal Learning Devices Continue to Hit the Market Personal learning devices (PLDs) are now an integral part of the global Mobile Learning market. Over 90 PLDs have come on the market since 2011. The majority of these devices are designed for early childhood learning and are purchased by parents of young children. There are devices designed for older children and devices designed for test prep are now common in places like India. The prices for these devices are significantly lower than general purpose tablets. The defining characteristic of a PLD is that its sole purpose is for education and the devices are sold preloaded with educational content, mostly from third-party partners. Alltel Limited launched the first indigenous personal learning device in Ghana in January 2012. Alltel's K-pad tablet is designed to "provide e-learning and e-health solutions for the Ghanaian market." While most PLDs are developed for local markets, there are now PLDs being distributed on an international scale. The largest global PLD suppliers are LeapFrog and VTech. But the strong demand for the devices has created significant competition in the market. In May 2012, Houghton Mifflin Harcourt announced a partnership with Barnes & Noble to give schools "the opportunity to acquire award-winning HMH digital titles on pre-loaded Barnes & Noble NOOK Readers. Schools can choose between new or refurbished NOOK Readers. The devices will be preloaded with quality digital content with appropriate titles bundled for students in all grades K-12." Samsung announced their Galaxy Tab 3 Kids device in August 2013. The PLD is "a device just for kids that provides them with an intuitive, fun and kidfriendly user experience filled with rich, interactive and educational content that parents will love." Intel launched their tablet PC reference design for Wintel devices in 2012. In August 2013, Intel announced their Android-based Education tablet, which includes Intel's Education Software package. Intel's Classmate PCs are deployed in countries all over the world. Intel has a global distribution channel in academic segments in dozens of countries. Over 7 million Classmate PCs were in use as of April 2012. The largest buyer was the Venezuelan government, which purchased one million of the PCs. In November 2013, Intel acquired Kno, a major Mobile Learning content supplier in the education segment. Clearly, Intel is now in a position to market PLDs and Mobile Learning across the planet. Google entered the PLD market in November 2013 with the launch of their Google Play for Education tablet and content bundle. "Google Play for Education offers teacher-approved apps for students, educational videos, and books for those in grades K-12. Teachers can search for approved apps For more information about this research, email: info@ambientinsight.com 20 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition based on grade level and other criteria, buy them via a purchase order, and then deploy them to their students." In January 2014, DreamWorks and Fuhu, announced their joint venture to release a PLD called the DreamTab tablet. The device "is designed to deliver fun educational and entertainment experiences that transform the way kids learn, play, and grow through technology." Since 2011, over 90 new personal learning devices have come on the market. Some are being marketed in specific countries, while others are global offerings. Inexpensive personal learning devices have come on the market in developing economies. The governments in India and the Philippines have subsidized the development of personal learning devices and launched them in 2011. By early 2012, PLDs were available for under $50 in many countries of the world. Asia is the only region in the world that sells inexpensive "education editions" of smartphones preloaded with content, effectively making them personal learning devices. The rapid adoption of personal learning devices represents significant revenue opportunities for content suppliers. Essentially, personal learning devices represent a new distribution method for packaged content suppliers. This report identifies 93 personal learning device suppliers. Several now have global reach but we also identify domestic PLD suppliers in 27 countries. India has the most PLD suppliers and there are 23 Indian PLD suppliers are identified in this report. What You Will Find in This Report This is an Ambient Insight Premium report. This report combines all of the content from the seven regional Mobile Learning reports into one comprehensive report. There are seven regional sections in this report and each includes a demandside analysis and a supply-side analysis for that region. Africa Asia Eastern Europe Latin America The Middle East North America Western Europe In the demand-side analysis, a detailed breakout of revenue forecasts is provided for the top buying countries in each region. The supply-side analysis in each regional section breaks out the addressable revenues for five Mobile Learning product types across the region (for all countries combined). For more information about this research, email: info@ambientinsight.com 21 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Additionally, a worldwide supply-side analysis for all seven regions across five product types is included in this Premium report to give suppliers a view of the international revenue opportunities. The worldwide supply-side analysis combines all the global Mobile Learning market revenues and breaks out revenues by five product types. Revenues for each product type are further broken out by the seven regions. Over 915 suppliers competing in specific countries across the planet are cited in this Premium report. This will help international suppliers identify local partners, distributors, resellers, and potential merger and acquisition (M&A) targets. Table 3 - Number of Suppliers Identified by Seven Regions Region Africa Asia Eastern Europe Latin America The Middle East North America Western Europe Totals Suppliers Identified in the Region 130 140 50 125 90 170 210 915 All revenue forecasts in this report are in $US dollars based on the exchange rate for each country's currency as of December 2013. The consumer buying behaviors in each of the countries analyzed in this report are quite different. This report identifies the mobile educational apps in the highest demand in each country. Who are the Buyers? In terms of aggregated global revenues, consumers, academic, and government buyers will dominate the worldwide market throughout the forecast period. That said, buying behavior in each country is different and always includes behavior that is specific to that country. Consumers dominate most of the countries in this report, but not always. Academic and government buyers tend to dominate in countries that have national digitization efforts underway. In many countries, the private schools are avid adopters of Mobile Learning, while the public schools lag behind. Those countries are identified in this report. Government agencies in many countries buy Mobile Learning content for government initiatives including language learning, tourism, literacy, healthcare, and, in some countries, for employee, military, and vocational training. For more information about this research, email: info@ambientinsight.com 22 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition One consistent pattern found across the globe is the absence of Mobile Learning used for internal corporate training and education. So far, Mobile Learning does not meet the training needs of those corporate buyers. Corporations do hire custom content services suppliers to develop customer-facing educational apps including product manuals and technical reference apps. One surprising finding is the almost complete lack of Mobile Learning in the higher education segments in some countries. This is particularly surprising because those countries tend to have very high smartphone and mobile penetration rates. Even in institutions with large-scale eLearning initiatives, Mobile Learning is often restricted to research projects and small-scale pilots. NGOs and non-profits buy Mobile Learning content development services. NGOs and non-profit foundations are deploying custom mobile content for literacy, human rights, cultural heritage, tourism, civics, health and wellness, public safety, and agro-information. NGOs are often the major donors in educational outreach programs in developing economies and pay developers to create Mobile Learning content that is then donated to academic institutions and government agencies, often preloaded on personal learning devices. So far, healthcare buyers tend to be concentrated in the developed economies. This is changing rapidly as pharmaceutical companies and medical devices makers enter new markets. Mobile patient education is now becoming common in countries with high smartphone and tablet penetration rates. Most mHealth initiatives have some degree of educational content and this is also helping drive adoption of Mobile Learning in developing economies. What Are They Buying? This report identifies the revenue opportunities for each region and across all the regions for five product types. The regional and worldwide supply-side sections provide revenue forecasts for five types of Mobile Learning products and services including: Packaged content Value added services (VAS) Custom content development services Authoring tools and platforms Personal learning devices (PLDs) By 2017, packaged content will generate the highest revenues for suppliers. Consumers will be the top buyers of packaged content. The buying behavior in each region and country analyzed in this report is different. For more information about this research, email: info@ambientinsight.com 23 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition In 2012, Asia was the top buying region in the world for four of these five Mobile Learning product types; North America still accounted for the highest packaged content sales. By 2017, Asia will account for the highest revenues for all five product types. Although the content trench pattern is apparent in most countries, the type of content included in education apps and in Mobile Learning VAS products is different in each country. For example, test prep apps for driver's exams are quite often the top selling apps in several countries in Western Europe and Eastern Europe. This report identifies the top-selling mobile educational content for 93 countries. This report includes the forecasts for Mobile Learning content developed for several types of handheld devices including: Dedicated gaming devices (e.g. the Nintendo or Sony) Personal media players (PMPs) Handheld tablets and slates Handheld eReaders Personal learning devices designed solely for learning and performance support Mobile phones (feature phones and smartphones) Figure 6 - 2012-2017 Worldwide Mobile Learning Five-year Growth Rates by Product Type In terms of growth, Mobile Learning VAS has the highest worldwide growth rate followed by custom content development services and dedicated Mobile Learning authoring tools and platforms. For more information about this research, email: info@ambientinsight.com 24 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Academic buying behavior is quite different from consumer buying behavior. Most of the content purchased by government-operated school systems is tightly mapped to government-mandated curriculums. An analysis of those trends are provided for every country in this report. Related Research Buyers of this report may also benefit by the following Ambient Insight market research: The Worldwide Market for Self-paced eLearning Products and Services: 2011-2016 Forecast and Analysis The Worldwide Market for English Language Education Self-paced eLearning Content: 2011-2016 Forecast and Analysis The 2013-2018 North America Mobile Edugame Market The US Market for Location-based Learning Products and Services: Forecast and Analysis 2011-2016 Ambient Insight’s 2014 Learning Technology Research Taxonomy “We Put Research into Practice” www.ambientinsight.com For more information about this research, email: info@ambientinsight.com 25 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Africa Abstract "The future of education in Africa is mobile. Mobile learning, either alone or in combination with existing education approaches, is supporting and extending education in ways not possible before." Steve Vosloo, Mobile Learning Specialist, UNESCO BBC Future, August 2012 Africa has the highest Mobile Learning growth rate in the world. The fiveyear compound annual growth rate (CAGR) for the Mobile Learning market in Africa is 38.9%. Revenues will grow more than five times to reach $530.1 million by 2017, up from the $102.4 million reached in 2012. Consumers are driving the current market, with academic buyers close behind. Over 130 suppliers operating in Africa are cited in this section to help international suppliers identify local partners, distributors, resellers, and potential merger and acquisition (M&A) targets. This report includes revenue forecasts for fourteen Africa countries: Algeria, Angola, Ghana, Kenya, Mozambique, Nigeria, Rwanda, Senegal, South Africa, Tanzania, Tunisia, Uganda, Zambia, and Zimbabwe. Seven of the fourteen countries analyzed in this region have growth rates above the 38.9% aggregate rate. Figure 7 - 2012-2017 Top Africa Mobile Learning Five-year Growth Rates by Country Several countries in Africa have mobile penetration rates over 100% including Algeria, Ghana, Morocco, Senegal, South Africa, and Tunisia. For more information about this research, email: info@ambientinsight.com 26 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Adoption rates are growing very fast in every African country analyzed in this report. The number of mobile subscribers in Zimbabwe grew from less than 2 million in 2009 to over 11 million subscribers by the end of 2012 The number of mobile subscribers in Ghana jumped from 23.2 million in 2011 to 27.5 million in 2012. Ambient Insight has revised our forecasts significantly upward for most African countries. In our syndicated reports, we only include revenue forecasts for countries with over $1 million in revenue. We have added nine more countries to our Mobile Learning analysis for Africa in just the last year. Africa is not a single cohesive market. There are 56 countries in Africa with over 1,500 spoken languages. Suppliers that compete in the region must market products to specific countries and to particular demographics inside each country. This report provides suppliers with the competitive intelligence to do this. Because of their own app stores, direct carrier billing agreements with device makers, and their Mobile Learning VAS offerings, the telecoms are major players in the Mobile Learning market in Africa. The app ecosystem across Africa is relatively new. The device makers and the telecoms were first to market with app stores; they began launching app stores in several countries starting in early 2011. Device makers and telecoms are quite active in the Africa Mobile Learning market and offer significant partnering opportunities for international suppliers. The device makers are now expanding their app stores throughout Africa. This report identifies the device makers and telecoms active in each country. Unlike other regions of the world where many telecoms have closed down their app stores, they are still opening new app stores in Africa—the most recent being MTN's app store in Nigeria, which opened in July 2013. Apple opened app stores in sixteen African countries in the last two years including Algeria, Angola, Ghana, Mozambique, Nigeria, Tanzania, and Zimbabwe. In December 2012, Microsoft opened twenty app stores across Africa including Angola, Kenya, Mozambique, Rwanda, Senegal, Tanzania, Uganda, Zambia, and Zimbabwe. Amazon opened their first app store in Africa in South Africa in late 2011. They opened app stores across the continent in May 2013. The BlackBerry World app store is now available in 37 African countries. BlackBerry has taken an active role in supporting the local development of apps in Africa. As of January 2013, there were over 80 universities and colleges participating in the BlackBerry Academic Program (BAP). While app stores are new to the region, Mobile Learning Value Added Services (VAS) products have been on the market in Africa since 2009 when Nokia launched Nokia Life in Uganda. Nokia Life launched in Nigeria in 2010. For more information about this research, email: info@ambientinsight.com 27 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Yet the majority of Mobile Learning VAS products came on the market in 2012 and 2013. Content suppliers competing in Africa have to know the primary languages of education and training used in the schools, government, and business. Consumer-facing suppliers also need to understand the language patterns in each country. They are different in every country analyzed in this report. This report identifies the official languages, the language of instruction in the schools, and the major languages in use in terms of the percent of the population that speak those languages. There are two Lusophone (Portuguese-speaking) countries analyzed in this report. English is the primary language of instruction in eight African countries covered in this report. Yet, it is rarely that simple in Africa. Many countries in Africa have several official languages. For example, South Africa has eleven official languages and Zimbabwe has three official languages. Even in the presence of large populations that speak indigenous languages, many countries have mandated the use of French or English as the official language of instruction in the schools. In some African countries, the official language of instruction is different in the PreK-12 schools and in the higher education institutions. Even in countries that mandate French or English as the language of instruction, the language used in the early grades is often an indigenous language, depending on the location of the schools, with French or English instruction starting in about fourth grade. This is one factor contributing to the emergence of new domestic firms that are better suited (compared to international suppliers) to develop digital content in the local languages. This report identifies the language parameters for each of the countries analyzed in this report. There are 31 Francophone (French-speaking) countries in Africa; over 115 million people speak French on the continent. In Tanzania, the government mandates that Swahili be used as the language of instruction in public primary schools and government-sponsored adult education centers. However, English is the official language of instruction in Tanzanian public secondary schools and universities. The Major Catalysts in the Africa Mobile Learning Market There are five major catalysts driving the growth of Mobile Learning in Africa: The boom in Mobile Learning VAS The adoption of tablets and personal learning devices (PLDs) in the schools The availability of low-cost smartphones and fast networks Direct carrier billing for app purchases in vendor app stores The Leapfrog Effect in which mobile devices are the primary computing devices used by large percentages of the population For more information about this research, email: info@ambientinsight.com 28 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Combined, these catalysts have made Africa the most vibrant Mobile Learning market on the planet. Figure 8 – Primary Catalysts Driving the 2012-2017 Mobile Learning Market in Africa An interesting Mobile Learning VAS is Kytabu eTextbook rental service for tablets in Kenya. The content is designed for PreK-12 students and streamed in real time to their tablets. Their parents "rent" the eTextbooks for three cents an hour. The Boom in Mobile Learning VAS “mLearning is powerful because it breaks through the traditional barriers of time, location, and the cost of delivering educational content. The power of the Internet in an educational context has always been that it simplifies access to content and the experts on that content. With Mxit we are taking that power and making it easily accessible on the average feature phone.” Andrew Rudge, Chief of Insight and Reach at Mxit October 2012 By July 2013, there were 44 Mobile Learning VAS products in Africa. Kenya and South Africa led the region with eight and five Mobile Learning VAS products, respectively. The African Mobile Learning VAS market is unique. Language learning content dominates the Asia and Latin America Mobile Learning VAS markets. Literacy, exam prep (also known as exam revision), mHealth, and "agro" educational content are the top Mobile Learning VAS For more information about this research, email: info@ambientinsight.com 29 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition products in Africa. Like Asia and Latin America, many Mobile Learning VAS offerings in Africa have millions of subscribers. Mxit is the largest social network in South Africa. Mxit is also a native mobile platform. By October 2012, Mxit had over five million subscribers to their new educational content catalog, with 600,000 subscribing to the eight exam revision applications. Although smartphones are now supported, most Mxit users still access the service via a feature phone. Mxit executives reported in the press that "this provides ample evidence that the average mobile phone can become a transformative education tool for learners." One successful Mobile Learning VAS on Mxit is QuizMax (developed by Learning to the Max Foundation), which has over 200,000 subscribers. QuizMax is an exam prep service for high school students and offers practice exams that map to South Africa's National Examination Guidelines on math, physical science, and life science exams. Another successful Mobile Learning VAS on Mxit is CellSchool. CellSchool provides short video lessons for 12th graders on math, science, English, literacy, and accounting. Live tutors are available two hours a day. The charges for CellSchool are the equivalent of forty cents for a ten-minute lesson. Nokia continues to roll out their Nokia Life Mobile Learning VAS across Africa. Nokia Life, already available in Uganda and Nigeria, launched in Kenya in early 2013. In April 2013, Bharti Airtel, the region's largest telecom, announced that they would make Nokia Life available in fifteen additional countries in Africa including Ghana, Rwanda, Tanzania, and Zambia. Nokia Life is "designed to meet customer needs in areas such as education, agriculture, healthcare, livelihood, and even spirituality." Since its launch in India, Nokia Life has expanded to over 30 countries, and as of June 2013, had reached more than 100 million people with Mobile Learning content in 18 languages. Vodafone's Healthline Mobile Learning VAS in Ghana is an SMSbased product that provides subscribers with a range of healthcare related educational content and advice. Vodafone charges five cents per message. Africa has become the proving ground for Mobile Healthcare (mHealth) services with over 95 active programs operating across the region by the end of 2012, the most for any region in the world. The mHealth initiatives are heavily concentrated in Kenya and Uganda, so far. All mHealth initiatives employ educational content and many are designed solely for healthcare education. The telecoms partner with content providers and have become a lucrative distribution channel for digital education content publishers. Over 35 of these telecoms are identified in this report. An example of an "agro" Mobile Learning VAS is iCow, officially launched by Safaricom in Kenya in July 2013. The service offers a range of agricultural education and advice and had been in a pilot stage prior to the formal launch. At the formal launch, the service had over 6,000 active users that pay the equivalent of four cents per SMS message. Wikipedia Zero is a free Mobile Learning VAS that includes a text-only version of the Wikipedia site. The Russia-based telecom VimpleCom For more information about this research, email: info@ambientinsight.com 30 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition distributes Wikipedia Zero in Africa. As of September 2012, VimpelCom had 212 million mobile subscribers in 18 countries across Asia and Africa. "The main target for Wikipedia Zero is people whose primary or only internet access is via a mobile device." The Adoption of Tablets and Personal Learning Devices in the Schools "There is a not so quiet revolution playing out in the education sector in Osun State, Nigeria. The Opon Imo initiative is a unique and groundbreaking attempt at re-engineering how students learn at the senior secondary level, by making available to each one of them hand held digital tablets." Gbenro Adegbola, Managing Director of Evans Publishers May 2013 Both the PreK-12 and higher education segments across Africa are just beginning to use mobile devices in the classroom. There were hundreds of small-scale initiatives as of the end of 2012. The larger deployments have just started. By the end of the forecast period, tablets will be a major distribution channel for educational content suppliers competing in Africa. In October 2012, Microsoft announced an agreement with the Kenyan government and Indigo Telecom to supply 2,000 tablets preloaded with educational content to rural Kenyan schools. This is an example of a relatively small-scale deployment. In June 2013, the governor of Osun State in Nigeria announced the Opon-imo (tablet of knowledge) program that will distribute tablets to every secondary student in the state. The first phase will deploy 150,000 tablets preloaded with "an e-library of 63 eTextbooks, a virtual classroom, and an integrated test zone." In June 2013, the government in Gauteng, a highly urbanized province in South Africa that includes the cities of Johannesburg and Pretoria, announced that they would distribute 88,000 Huawei tablets to 2,200 schools in the province by January 2014. In June 2013, the Kenyan government announced a four-year $622 million project to provide computing devices to every primary and secondary student in the country. There are just under 10 million school children in Kenya. In July 2013, the government indicated that a "significant" amount of those devices would be tablets. IT School Innovation (ITSI) is a South African Mobile Learning supplier serving the PreK-12 segment. ITSI has a deal with Samsung and the ITSI MobiMath, MobiWord and MobiSpeed apps were preloaded on over three million Samsung devices in 2012. For more information about this research, email: info@ambientinsight.com 31 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition The NGO Worldreader distributes Kindle eReaders to schools in Africa preloaded with over 1,200 eBooks localized for the various countries in which they operate including Nigeria, Ethiopia, Ghana, Kenya, Uganda, Rwanda, and Tanzania. Their goal is to reach over one million children "across the world" by 2015. Samsung launched their Smart School solution in Nigeria in May 2013. It was the first Samsung Smart School deployment in Africa. Tablet adoption is also gaining traction in the higher education segments in Africa. In November 2012, Ghana Technology University College (GTUC) launched a new educational tablet called the Campus Companion. The tablet was built in collaboration with UK-based Learning Nugget. The tablet comes preloaded with Mobile Learning content from several educational publishers and is sold to GTUC's 3,000 students at heavily discounted prices. In May 2013, Microsoft launched a tablet-based initiative that targets university students in Dar es Salaam, Tanzania. UhuruOne, a local ISP, offers an inexpensive bundle that includes a Windows 8 tablet, wireless broadband connectivity, and educational applications. In August 2013, the University of South Africa, the largest online education provider in Africa with over 310,000 students, launched a program to provide students with 3G connectivity and a tablet at "massively discounted prices." Students can buy subsidized tablets for as low as $125 and get 3G access for the equivalent of $10 a month from any of the four major telecoms. Personal learning devices (PLDs) are becoming popular in Africa with domestic suppliers selling PLDs preloaded with content designed for particular countries. Alltel Limited launched the first indigenous personal learning device in Ghana in January 2012. Alltel's K-pad tablet is designed to "provide e-learning and e-health solutions for the Ghanaian market." There are four PLDs in South Africa alone including Phusion Media's MobiPad, Esquire Technologies' Geeko Kids tablet, Wise Tablets' TAB4Kids, and Future Mobile Technology's TouchTutor tablet. A new Zambian company called iSchool sells a personal learning device (to both schools and parents) called the ZEduPad, which "is packed with primary school lessons for Grade 1-7, in eight local languages, and has many other apps for education, farming, and health." There are 200,000 OLPC (One-Laptop-Per-Child) laptops used in the schools in Rwanda. In October 2012, the Rwandan government announced they would purchase one million more OLPCs by 2017. As of early 2013, the latest OLPC specification is not a laptop, but a tablet. The additional OLPCs purchased by Rwanda will be the new tablet OLPC. Intel's Classmate is a low-cost educational laptop preloaded with educational content, which many school systems in countries across Africa including Kenya, Nigeria, and South Africa have purchased. Classmate is a product specification and domestic manufacturers build the actual device. In late 2012, the new Classmate specification became a tablet. In August 2013, Intel launched a new branded educational tablet simply called the Intel Education Tablet, which is also sold pre-loaded with educational content. A major trend influencing the adoption of tablets and PLDs in the schools is the recent availability of very low-cost tablets "flooding" the markets in For more information about this research, email: info@ambientinsight.com 32 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition every country analyzed in this report. Domestic manufacturers are now selling tablets priced under $200. Smarter Low-cost Devices and Faster Networks Pervade Africa "Mobile devices are becoming smarter, faster, and more affordable; smartphone adoption is growing by around 15% year on year across the continent, and mobile bandwidth has become better and more affordable." Ayanda Dlamini, Business Development Manager, LGR Telecommunications March 2013 According to the trade organization GSMA, there are over 500 million mobile subscriptions in Africa and they forecast that this number will grow to over 750 million by 2017. While most of the phones in use are still feature phones, most of those phones are now Internet enabled. Samsung estimates that as of the end of 2012, over 50% of Internet access in Africa was via mobile devices. In fact, this is often much higher in certain countries. Over 90% of Internet access in Uganda is via a mobile phone and over 70% of the Internet access in Senegal is via 3G wireless networks. In October 2012, a Samsung executive stated in the press that smartphones were outselling PCs "at the ratio of 4 to 1 in the three key African markets." In February 2013, Safaricom in Kenya announced that they would phase out feature phones completely in favor of low-cost smartphones. In May 2013, Vodacom reported it had six million smartphones on its network in South Africa. In January 2013, the Nigerian government began distributing over 10 million Internetenabled phones to farmers in the country. A major learning technology catalyst in Africa is the recent arrival of fiber optic connectivity. Prior to this, satellite access was the primary connectivity medium, which is very expensive. This was inhibiting the uptake of Internet connectivity. The telecom industries across Africa are undergoing a rapid expansion due to the recent connections to international fiber optic cables. As of the end of 2012, ten major undersea cables connect Africa to the global Internet. This development ends the region's dependency on expensive satellite connectivity and dramatically increases the bandwidth available to customers. The availability of fiber optic connectivity has created a price war with telecoms and ISPs dropping prices to attract customers. It has also created a boom in the adoption of Internet and mobile technologies. 3G and 4G wireless networks are rolling out all over Africa. By the end of 2012, all of the fourteen countries in this report had operational 3G networks. Eleven of the fourteen had launched 4G networks. In June 2013, the government of Rwanda announced a joint venture with South Korea's KT Corporation to build a nationwide 4G network that will provide wireless broadband to 95% of the population in three years. This is the most comprehensive roll out of 4G in Africa. The new 4G network is being defined as a "wholesale" network with the government planning to resell connectivity to the telecoms. For more information about this research, email: info@ambientinsight.com 33 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition The faster networks are the prerequisite for smartphones and the device makers are flooding the market with cheap smartphones. In February 2013, Samsung released their REX series of phones priced for emerging markets starting as low as $68. In June 2013, South Africa-based Vodacom launched a $70 smartphone. In July 2013, Nokia launched their Asha 210 smartphone in Kenya, Tanzania, and Uganda priced at $76, $85, and $87, respectively. In August 2013, China-based Spreadtrum Communications released two smartphone in the Africa market priced in the $40 range. An executive stated in the press that "These devices are having a massive effect on the African market, bringing Internet services in reach for more people than ever before." In March 2013, Vodacom reported that they sold 1.6 million smartphones in 2012, a 30% increase from the year before. In May 2013, they reported that they had over 6 million smartphones on their network in South Africa, which is 80% of all smartphones in use in that country. In February 2013, Microsoft launched the three-year, $70 million Microsoft 4Afrika Initiative. According to Microsoft, "the 4Afrika Initiative plans to help place tens of millions of smart devices in the hands of African youth." As part of the initiative, Microsoft and Huawei launched the low-cost Huawei 4Afrika smartphone. At launch, the phone was available in Angola, Kenya, Morocco, Nigeria, and South Africa. The Huawei 4Afrika phone is "targeted toward university students, developers, and first-time smartphone users." The availability of powerful inexpensive mobile devices and the recent arrival of fiber optic and wireless broadband connectivity across the African continent has created an explosion in the rate of mobile technology adoption (and dramatic drops in prices.) Direct Carrier Billing Energizes the App Ecosystem "Interestingly enough, app stores that drove service providers’ content portals to extinction over the past few years are today leading efforts to integrate their storefronts with carrier billing. Carrier billing enables app stores to boost sales conversions by up to 5-times." Oded Israeli, Director, Mobile Payments, Amdocs February 2013 As of the end of 2012, up to 70% of consumers in Africa did not have credit cards. The advent of direct carrier billing across the continent removes a major barrier that impeded the growth of the mobile app ecosystem. For more information about this research, email: info@ambientinsight.com 34 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Telecoms with direct carrier billing agreements are now viable competitors to credit card companies across the globe, even in developed economies. By the end of 2012, Samsung, Nokia, Microsoft, Facebook, Sony, BlackBerry, Mozilla, and Google have direct billing agreements in Latin America, Africa, and Asia. Amazon joined the fray in August 2013 announcing a deal with third-party mobile billing provider Bango. The telecoms have a significant advantage in the developing economies as they are often the only electronic payment gateway. Two of the largest app stores in Nigeria are branded by the telecoms, but the stores are actually operated by third-party white-label store providers. Globacom Nigeria launched their app store in May 2012. Globacom's app store is built on Malaysia-based Infindo's white-label store called the Polygon White Label Platform. In July 2013, MTN Nigeria, the largest telecom in Nigeria, opened their NextApps store, which is running on top of US-based neXva's white-label store platform. In July 2012, VimpleCom's Telecel announced a direct billing agreement with Google that will allow subscribers in Algeria and Zimbabwe to purchase content in Google Play and get billed by the carrier. In February 2013, VimpelCom announced a similar direct billing agreement for Algeria and Zimbabwe with Microsoft and Nokia. Direct carrier billing is already integrated with Nokia's app store by 145 telecoms across 52 countries across the globe. In March 2013, Airtel and Nokia announced a direct billing agreement starting with Airtel subscribers in Nigeria and Kenya. Airtel reported that they would expand the service "across Africa" starting with East Africa. In June 2013, Nokia announced a direct billing arrangement with Vodacom allowing Windows Phone users in South Africa to buy apps via the device and have the charge applied to their monthly bill. Vodacom has a similar agreement with BlackBerry and Google. Leapfrogging the Digital Divide In Africa "Operators are already reporting that they are shipping more smartphones than feature phones. In the process, many Africans are gaining access to services such as social networking, the web, and email for the first time. Africa will leapfrog the PC era to the mobile, post-PC world." Aidan Baigrie, Head of Business Development at SEACOM October 2012 Mobile devices are now the primary computing devices used by consumers in many countries in Africa. At GSMA's Connected Living event in June 2013, Kristin Atkins, Senior Director at Qualcomm, said "For many, the first and only computing experience will be mobile." For more information about this research, email: info@ambientinsight.com 35 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition According to the Nigerian Communications Commission (NCC), over 32 million Nigerians were accessing the web via their mobile devices by February 2013. What is more interesting is that the NCC reports that the number of mobile web users is now growing by an average of 1.4 million people every 60 days. At the current growth rate, over 40 million Nigerians will be accessing the web on their mobile devices by the end of 2013. By the end of the forecast period, over 100 million people will access the web in Nigeria via a mobile device, far outstripping PC access. In Uganda, over 90% of the access to the Internet is via mobile devices, making the web experience a quintessentially mobile experience for users in that country. In South Africa, over 70% of all mobile users and 85% of high school and higher education students use their phones to access the web. Mobile users in African countries are quite advanced in the use of mobile technology for a variety of things that are still quite rare in developed economies. Africans now use their devices for banking, payrolls, healthcare, everyday purchases (like bus fare), agriculture, and social media (the largest social media network in Africa is the mobile Mxit platform.) In December 2012, Riitta Vänskä, Senior Manager in Nokia's Mobile Learning Group, said "Mobile phones are now the laptops of Africa." Mobile banking is widespread in Africa on a scale that dwarfs usage in other regions. The World Bank reports that 15 of the 20 countries with the highest percentages of mobile banking usage are in Africa. By May 2013, Uganda had over nine million mobile money users, triple from the year before. According to an August 2013 report by the GSMA, over 23 million mobile subscribers (74% of the population) in Kenya use mobile banking. By far, this is the highest usage of mobile banking in the world. Africa has become the proving ground for Mobile Healthcare (mHealth) initiatives with over 95 active programs operating across the region at the end of 2012, more than anywhere else in the world. The mHealth initiatives in Africa are concentrated in Kenya and Uganda. Large rural populations across Africa are now avid users of Mobile Learning technology, while relatively few have experienced Self-paced eLearning on a PC. In developing economies, PC penetration is often low, yet mobile subscriptions are quite high. Mobile Learning suppliers are targeting the mobile device as the delivery platform of choice in those economies. Six of the fourteen countries analyzed in this report had mobile penetration rates over 100% by the end of 2012. By the end of 2013, three more countries will also have over 100%. In stark contrast, none of the fourteen countries analyzed in this report had a PC-based Internet penetration rate above 50% as of August 2013. Half had PC-based Internet penetration rates below 25%. Africa has the highest mobile growth rate in the world and by the end of the forecast period, all fourteen countries analyzed in this report will For more information about this research, email: info@ambientinsight.com 36 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition have mobile penetration rates well above 100%. Virtually all of those subscribers will be using smartphones and tablets. Ten of the fourteen countries in Africa analyzed in this report will be spending more on Mobile Learning than on eLearning by the end of 2013. In many countries in Africa, accessing the web on an Internet-enabled feature phone or a smartphone is often a user's first Internet experience, in what is often referred to as a Post-PC experience. In this scenario, Mobile Learning is their primary learning technology and they may never be exposed to other learning products. By the end of 2012, four countries in Africa (Kenya, Uganda, Tanzania, and Mozambique) were spending more on Mobile Learning than on Self-paced Learning. By the end of 2013, six more countries will join the ranks with Nigeria, Ghana, Rwanda, Zimbabwe, Zambia, and Senegal also spending more on Mobile Learning than on eLearning. In the developed economies, Mobile Learning is often seen as a disruptive learning technology, particularly in the consumer and academic segments. It is ostensibly disrupting the legacy PC-based Self-paced eLearning industry. This is referred to as "product substitution" in market research. Buyers in Africa are not substituting Mobile Learning for Self-paced eLearning, they are leapfrogging eLearning altogether. In light of the extraordinary adoption of mobile technology across all sectors in Africa and the rapid growth of the middle class, African thought leaders now bristle about the persistent myths of a digital divide in Africa, still perpetuated by many outside the continent. In July 2013, SEACOM's Suveer Ramdhani said, "Talk about ‘bridging the digital divide’ has become clichéd and patronizing. Africans have access to smart phones and know how to use them. Combine this with the rise of new broadband communications technologies such as long term evolution (LTE) for high-speed mobile connectivity and there is no reason that Africa should not leap straight into the post-PC era.” Asia Abstract Asia will generate the highest revenues for Mobile Learning on the planet throughout the forecast period. It has the third-highest growth rate at 21.2% (after Africa and Latin America.) Mobile Learning revenues in Asia reached $2.6 billion in 2012 and will reach $6.8 billion by 2017. Forecasts for twenty countries are included in this Asia section: Australia, Bangladesh, Cambodia, China (including Hong Kong and Macao), India, Indonesia, Japan, Laos, Malaysia, Mongolia, Nepal, New Zealand, Pakistan, the Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, and Vietnam. In the 2012 market, Japan, South Korea, and China were the top buyers, respectively. By 2017, China will be the top buyer followed by India and Indonesia. For more information about this research, email: info@ambientinsight.com 37 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Malaysia has the highest growth rate in the region at a breathtaking 57.5%, followed by Thailand and Vietnam at 56.0% and 49.9%, respectively. Laos, Indonesia, Cambodia, and Mongolia all have growth rates over 40%. Thirteen countries in Asia have Mobile Learning growth rates above the combined aggregate growth rate of 21.2% in the region. Figure 9 - 2012-2017 Top Ten Mobile Learning Five-year Growth Rates in Asia by Country It is interesting that countries like Cambodia, Laos, and Mongolia are now vibrant Mobile Learning markets. As of the end of 2012, Cambodia ranked number 19 in the top 20 fastest-growing economies in the world. Laos came in at number eight. Mongolia is now the fastest growing economy in the world. Over 140 suppliers in specific countries in Asia are cited in this section. This will help international suppliers identify local partners, distributors, resellers, and potential merger and acquisition (M&A) targets. Primary Catalysts in Asia: New Delivery Channels, New Revenues There are four major catalysts driving the adoption of Mobile Learning in Asia. The primary catalyst in Asia is the explosion in Mobile Learning value- For more information about this research, email: info@ambientinsight.com 38 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition added services (VAS) products that are now generating hundreds of millions of new revenues each year for suppliers. Figure 10 - Primary Catalysts Driving the 2012-2017 Mobile Learning Market in Asia The second catalyst is the major investments being made by the device makers and telecoms in the industry. They are major innovators in all the countries analyzed in this report and in some countries, they are the only major suppliers. Another catalyst in the Asia Mobile Learning market is the large-scale deployment of Internet-connected tablets in the academic segments and the uptake of personal learning devices in the consumer segments. The fourth significant catalyst is the acceleration in the adoption of "smart" mobile devices connected to wireless broadband. In many countries in Asia, accessing the web on a smartphone is often a user's first Internet experience, in what is often referred to as a Post-PC experience. In this scenario, Mobile Learning is their primary learning technology and they may never be exposed to other learning products. Combined, these four catalysts have created a massive demand for Mobile Learning content in Asia on a scale previously seen only in North America. By as early as 2013, Asia will overtake North America as the top buying region for Mobile Learning content. For more information about this research, email: info@ambientinsight.com 39 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Mobile Learning VAS Spreads Like Wildfire in Asia All of the top telecoms in India have launched Mobile Learning VAS products in the last four years. Combined, they have a potential customer base of over 500 million subscribers. Mobile Learning has spread like wildfire across Asia. The device makers and telecom operators initially launched Mobile Learning VAS products in developing economies in Asia in 2008 and are now expanding into the developed economies. Although the Mobile Learning VAS offerings in developing economies in Asia have relatively low subscription prices, they have millions of customers. Consequently, the revenues are quite high. Mobile Learning VAS products are now used by over 200 million subscribers in Asia. Mobile Learning VAS revenues will more than quadruple in Asia by 2017. As of February 2013, Asia had 98 Mobile Learning VAS products, more than any other region and 45% of all Mobile Learning VAS products on the global market. Africa and Latin America have the next highest concentrations. In Asia, India had the most with 37 products on the market, followed by China at eight, and South Korea and the Philippines with six each. Bangladesh had five Mobile Learning VAS products and Japan had four. There are Mobile Learning VAS products in New Zealand, Taiwan, Australia, and Singapore. Clearly, Mobile Learning VAS is no longer isolated in developing economies. It should be noted that not all Mobile Learning VAS suppliers are device makers or telecoms. Depending on the country and the business relationship between the content supplier and the telecom, the telecoms can take up to 80% of sales (particularly in India). Marketing a Mobile Learning VAS without a telecom's brand is challenging, yet content suppliers do not have to share royalties. There is a strong incentive for content suppliers to bypass the telecoms. The Device Makers and Telecoms Drive the Market Device makers and telecoms in Asia offer significant partnering opportunities for content and services suppliers. The device makers and telecoms are now major competitors in the Asia Mobile Learning market. They are making substantial investments in product development and localized content distribution. They offer third-party services and content suppliers significant revenue opportunities in specific countries. The Device Makers Pave the Way for Content Suppliers Nokia, Samsung, Apple, LG, and Nintendo are important players in Asia's Mobile Learning markets. Each contributes to the industry in different ways. The one thing they have in common is that they are all distribution channels for third party learning content suppliers. Nokia has been promoting Mobile Learning in the region since the launch of their Mobiledu product in China in 2007. Nokia's primary Mobile Learning product is a Mobile Learning VAS product called Life Tools, which they launched in India in 2009. In just three years after launch, Nokia's Life Tools has 95 million subscribers, mostly in India, China, and Indonesia. For more information about this research, email: info@ambientinsight.com 40 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Nokia Life Tools includes low-cost content from over a dozen third-party educational publishers. The education content includes three sub-modules: English language learning, general knowledge, and exam tips. In September 2012, Nokia launched the latest version of Life Tools called Nokia Life+ in the Philippines, Vietnam, Bangladesh, Malaysia, Pakistan, and Singapore. In February 2012, Samsung launched their Learning Hub store in South Korea stocked with content for their tablet PC with, "6,000 free and paid learning units in collaboration with some 30 domestic and foreign education services companies." Samsung is targeting both schools and consumers. As of February 2013, Samsung was piloting their new Smart School Platform in schools in 24 countries. The most advanced projects include schools in South Korea and in Australia. Their primary content partner is US-based Houghton Mifflin Harcourt. Samsung's Smart School Platform is part of the device maker's "big vision for 2020," and includes tablets preloaded with third-party educational content, and what they call a "mobile Learning Management System (mLMS)." Samsung executives have stated in the press that their goal was to have 20% of the global academic Mobile Learning market by 2015. Launched in 2007, Apple's iTunes U has content from over 1,200 higher educational institutions from 30 countries across the globe. The content is available in over 155 countries. In February 2013, Apple announced that they had topped one billion iTunes U content downloads with 60% of the traffic coming from outside the US. While the early enthusiasm for brain trainers has dimmed somewhat, they are still very popular, particularly in Asia. Apple launched a dedicated mobile app for iTunes U in January 2012. As of January 2013, Apple's iTunes U mobile app consistently ranked in the topfive free educational apps in every country in Asia. The free learning content in iTunes U has spread awareness about Mobile Learning in Asia (and the world) and in many cases, it is a user's first exposure to learning technology of any kind. In February 2011, LG launched their EduTab tablet in South Korea preloaded with over 100 third-party educational apps, dictionaries, and assessments. The device is priced significantly lower than general-purpose devices and LG stated in the press that they expected the device to be "extremely popular." Nintendo greatly expanded the buying demographic for mobile edugames by encouraging developers to design games on a range of topics including early childhood learning, language learning, yoga training, music, test prep, cooking, general academic topics, and more recently, art instruction. Nintendo single-handedly created the international market for the mobile edugames called brain trainers. Nintendo has defined this new category of games as "mental training." For more information about this research, email: info@ambientinsight.com 41 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition The Dumb Pipes are Actually Pretty Smart in Asia The telecoms, particularly in North America and Western Europe, have been referred to as "dumb pipes" since their role in mobile content distribution has been relegated to data transfer. In those regions, they have not been particularly successful at competing in the mobile content markets. Buyers are much more likely to purchase Mobile Learning content in a device maker's app store rather than the telecom's app store. This is not true in Asia where the telecoms are major players in the mobile content markets in most countries in the region. They are the top Mobile Learning competitors in several Asian countries. The telecoms have a significant advantage in the developing economies as they offer the only electronic payment gateway for over 1.6 billion people across the planet. Direct carrier billing is also convenient for consumers shopping in third-party stores in developed economies. Google Play began connecting to direct carrier billing in Japan in 2011. In December 2012, Microsoft introduced direct carrier billing across developed economies in Asia in their app store. In February 2013, VimpelCom announced an alliance with Microsoft and Nokia to add carrier billing for subscribers buying apps in the Windows Phone Store in Cambodia, Laos, Bangladesh, and Pakistan. Telecoms are often the largest Mobile Learning supplier in a country. NTT Learning Systems is the largest supplier in Japan. Korea's SK Telecom dominates the South Korean PreK-12 market and has extensive long-term contracts with the government to manage countrywide initiatives. The telecoms partner with content providers and have become a lucrative distribution channel for digital education content publishers. Over 30 of these telecoms are identified in this report. In developing economies, the telecoms are "first to market" in the academic segments as they rollout Internet connectivity to the schools, often under a government contract. Once in, they are the first point of contact for academic learning technology buyers. They have the customer relationship with the schools. The telecoms have begun to roll out high-priced Mobile Learning VAS products designed for developed economies. In July 2011, SK Telecom launched their "T Smart Mobile Learning Platform" in South Korea. The service offers "premium" high-quality content on tablets from the major educational publishers in South Korea including Chungdahm Learning, Daekyo, Visang, Chunjae Education, and SMEnglish. US-based Houghton Mifflin Harcourt is SK Telekom's most recent educational content partner. For more information about this research, email: info@ambientinsight.com 42 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Large-scale Adoption of Tablets and Personal Learning Devices Large-scale national deployments of tablets in the academic segments began in the developed economies several years ago and more recently in developing economies. Personal learning devices (PLD) have been popular in the developed economies in Asia for over a decade. The products are now gaining traction in the less developed economies in Asia. In October 2011, the Indian government launched the educational tablet called Aakash priced below $35.00. Aakash 2 launched in November 2012 with 3.5 million preorders. So far, the largest national deployments of tablets in Asia are in South Korea, Thailand, Malaysia, and Singapore. India's Aakash project could be considered a national effort since the federal government subsidizes the educational tablets, even though the states buy the devices. Each of these countries are deploying the tablets differently, usually starting the process at specific grade levels. This report identifies those differences. Smaller scale academic adoption of tablets at the state (or province) and local level are occurring in eleven other countries analyzed in this report. It is likely that tablets will be present in the PreK-12 and higher education academic segments in all twenty countries by 2017. It is quite common in Asia for general-purpose device makers to partner with educational publishers and offer education bundles with digital content preloaded on general-purpose tablets. So far, all of these are sold at the state and local level. The device maker as the seller, markets the bundles to the state education agencies and local schools. Acer and Samsung are just two examples of device makers that provide these bundles in several countries in Asia. Conversely, the publishers form partnerships with third-party device makers and sell educational bundles with the publisher's brand. The publisher is the seller. Vibal Publishing and Diwa Learning Systems in the Philippines are good examples. Both work directly with Filipino provincial education agencies and local schools. Pearson sells a branded education tablet called the Pearson MX Touch tablet in India on third-party tablets. The presence of national, state, and local tablet deployments is essentially a vast new delivery channel for Mobile Learning content suppliers. The deployments also represent significant revenue opportunities for custom content development services suppliers as the schools scramble to provision the devices with localized content. Personal learning devices (PLDs) are quite popular with consumers in Asia who buy the devices for their preschool and primary school children. The majority of PLDs in the current market are designed for young children. Personal learning devices are dedicated tablets designed for education. The devices are attractive to consumers (parents) and academic buyers because they are: Designed solely for education Preloaded with vetted educational content Priced significantly lower than general-purpose tablets For more information about this research, email: info@ambientinsight.com 43 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Since 2010, over 65 personal learning devices have come on the global market. Of the 65 devices on the market at the end of 2012, 27 were produced in Asia with 18 of those developed in India. Very few PLD suppliers develop their own digital content. Most of the personal learning device suppliers partner with thirdparty education publishers for content. Personal learning devices are a new distribution channel for educational publishers and packaged content suppliers. All of the Asian personal learning device suppliers are identified in this report. A brand new trend is the entry of the Asian telecoms into the personal learning device market. In May 2012, China Telecom launched their personal learning device called Yi Zhi Yi Ben, designed for Chinese children under 12. In November 2012, KDDI, Japan's second largest telecom, invested $5 million in US-based Fuhu, a developer of personal learning devices for young children. KDDI intends to market a Japanese version of the device in 2013. Asia is the only region in the world where telecoms sell inexpensive "education editions" of smartphones preloaded with learning content, effectively making them personal learning devices. NTT DoCoMo in Japan is the latest telecom to do this launching their Smartphone for Juniors device in January 2013. The phone comes preloaded with an English-Japanese dictionary, eBook reader, and "an education navigator app" called docomozemi. The Leapfrog Effect in Asia: The Post-PC Learning Experience Large rural populations across Asia are now avid users of Mobile Learning technology, while very few have experienced Self-paced eLearning on a PC. In developing economies, PC penetration is often low, yet mobile subscriptions are quite high. Mobile Learning suppliers are targeting the mobile device as the delivery platform of choice in those economies. As Nokia executives are wont to say about the adoption of smartphones in developing economies, "the smartphone is the laptop." As of 2012, buyers in Indonesia are already spending more on Mobile Learning than they are spending on Self-paced eLearning. By 2017, ten countries in Asia will be spending more on Mobile Learning than on eLearning: India, Laos, Nepal, Malaysia, Indonesia, Cambodia, Pakistan, Bangladesh, Sri Lanka, and Thailand. Fourteen of the twenty countries analyzed in this report had mobile penetration rates over 100% by the end of 2012. This trend is not isolated to the developed countries. Vietnam had the highest mobile penetration rate in Asia at 155%, on par with Singapore, which had a 152% adoption rate. By the end of 2012, Laos, Cambodia, and Mongolia had mobile penetration rates well above 100%. By the end of 2012, Cambodia had a higher mobile penetration rate than Japan, South Korea, New Zealand, or Taiwan. The China Internet Network Information Center (CINNIC) is a government Internet administration agency in China. According to CINNIC, 195 million people in China use their phones to access Mobile Learning content on a monthly basis. For more information about this research, email: info@ambientinsight.com 44 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Smartphone adoption rates are booming and wireless broadband is available in every country analyzed in this report. By the end of 2012, over 50% of all phones sold in the Philippines were smartphones. Over 70% of the phones sold in China in 2012 were smartphones. In February 2013, the Chinese Ministry of Industry and Information Technology (MIIT) reported that China will have over 100 million 3G users by the end of 2013. Device makers are flooding the markets in developing countries with inexpensive smartphones. 4G networks are rolling out across Asia. As of December 2012, half of the twenty countries analyzed in this report had operational 4G networks. In sixteen of the twenty countries analyzed in this report, mobile Internet access rates are higher than PC access. Over 93% (5.3 million) of Internet users in Nepal access the web exclusively via mobile devices. Accessing the Internet is quintessentially a mobile experience in Nepal. Eastern Europe Abstract Once considered an emerging market, Eastern Europe is now a vibrant revenue opportunity for suppliers. The growth rate for Mobile Learning in Eastern Europe is 14.7%. Revenues reached $97.3 million in 2012 and will nearly double to $193.1 million by 2017. Figure 11 - 2012-2017 Top Eastern Europe Mobile Learning Five-year Growth Rates by Country For more information about this research, email: info@ambientinsight.com 45 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Forecasts for the following six countries are included in this Eastern Europe report: Azerbaijan, Belarus, Kazakhstan, Moldova, the Russian Federation, and Ukraine. Four countries have growth rates over the aggregate growth rate of 14.7%. Azerbaijan has the highest growth rate in the region at 25.6%, followed by Kazakhstan, Moldova, and Ukraine at 22.8%, 21.8%, and 17.3%, respectively. Over 50 suppliers operating in specific countries in Eastern Europe are cited in this section. This will help international suppliers identify local partners, distributors, resellers, and potential merger and acquisition (M&A) targets. Latin America Abstract The growth rate for Mobile Learning products and services in the Latin America region is 32.5%, second highest regional growth rate in the world after the Africa region. Revenues will more than quadruple from the $362.3 million reached in 2012 to a staggering $1.4 billion by 2017. Over 125 suppliers operating in Latin America are cited in this section to help international suppliers identify local partners, distributors, resellers, and potential merger and acquisition (M&A) targets. Revenue forecasts in this report are broken out for fifteen countries in Latin America: Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, Guatemala, Mexico, Panama, Paraguay, Peru, Uruguay, and Venezuela. Figure 12 - 2012-2017 Top Eight Mobile Learning Five-year Growth Rates in Latin America by Country For more information about this research, email: info@ambientinsight.com 46 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition The highest growth rate is in Guatemala at 42.8%, followed by Brazil, the Dominican Republic, and Mexico at 36.5%, 35.3%, and 33.6%, respectively. The growth rates are quite high for every country analyzed in this report. Twelve of the fifteen countries analyzed in this report have growth rates above 25%. The "lowest" Mobile Learning growth rate is in Costa Rica at 17.2%, which is actually high in comparison to other countries in the world. For example, Costa Rica has a higher growth rate than Canada or the US and higher than 14 countries in Western Europe. In terms of revenues, the top buying countries in 2012 were Brazil, Mexico, Argentina, Colombia, and Venezuela. By 2017, the top buying countries will be Brazil, Mexico, Colombia, Guatemala, and Argentina. The high growth rate in Guatemala will result in 2017 revenues totaling six times the revenues generated in 2012. There are three major catalysts driving the adoption of Mobile Learning in Latin America. The primary catalyst is the recent explosion in demand for Mobile Learning value-added services (VAS) products that are now generating millions in new revenues each year for suppliers operating in this region. Figure 13 - Primary Catalysts Driving the 2012-2017 Mobile Learning Market in Latin America The second catalyst in the Latin America Mobile Learning market is the large-scale adoption of smartphones and tablets connected to wireless broadband. This has effectively created an advanced delivery channel for For more information about this research, email: info@ambientinsight.com 47 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Mobile Learning suppliers, particularly in the consumer and academic segments. The third catalyst is the so-called "leapfrog effect" with a user being exposed to the Internet and learning content for the first time not on a PC, but on a mobile device. The Catalysts in Latin America Boom in Mobile Learning VAS The major catalyst is the relatively recent launch of dozens of Mobile Learning VAS (value added services) products across the region. As of May 2013, all but three of the fifteen countries analyzed in this report have commercial Mobile Learning VAS products offered by the telecoms. The boom in demand for these products has resulted in the wide adoption of Mobile Learning across the consumer segments in these countries. The telecoms and device makers that offer Mobile Learning VAS products get their content from third-party suppliers. This represents a lucrative new distribution channel for digital education publishers. One of the first Mobile Learning VAS products in the world was launched in Uruguay in 2009 by Claro using English language learning content from a domestic firm called Soloingles. Soloingles now operates in Mexico, Argentina, and Paraguay as well. In 2010, there were only three Mobile Learning VAS products on the market in Latin America. As of May 2013, there were 27 commercial Mobile Learning VAS products in Latin America. US-based Urban Planet Mobile sells English language learning products and is one of the largest Mobile Learning VAS content suppliers in Latin America. Urban Planet Mobile has partnerships with telecoms in Bolivia, Colombia, the Dominican Republic, El Salvador, Guatemala, Honduras, Mexico, Panama, and Peru. In February 2013, Urban Planet Mobile indicated that they would launch in six other countries in Latin America in 2013: Argentina, Brazil, Costa Rica, Chile, Ecuador, Nicaragua, and Paraguay. Another Mobile Learning VAS content supplier is La Mark's Kantoo, which has over 3 million subscribers in Brazil alone. Kantoo also has content agreements with telecoms in Argentina, Mexico, Peru, and Venezuela. While English language learning is in high demand, there are also Mobile Learning VAS products for Spanish, Portuguese, French, and Italian in Latin America. There are many Mobile Learning VAS products other than language learning in Latin America. This report identifies the types of educational content that consumers favor in each country. For more information about this research, email: info@ambientinsight.com 48 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition In May 2013, the Brazilian telecom Vivo combined all their Mobile Learning VAS offerings into a bundle called the Digital Communication for Mobile Education Services platform. Vivo claims to have six million active users that pay the equivalent of $1.40 a week to access a wide range of educational content, health information, and career advice via SMS messages. Even with churn factored into the equation, it is clear that even at very low subscription prices, the telecoms that have large customer bases in the millions are generating a significant amount of revenues each year. These new revenue streams did not exist prior to 2009. Not all Mobile Learning VAS suppliers are telecoms. Telecoms can take up to 60-80% in royalties leaving their content partners with a small percentage, which is a strong incentive for content suppliers to bypass the telecoms. All the content suppliers need is an SMS-server provider to support the delivery of the Mobile Learning VAS content. For example, Wizard Education is the largest private language school chain in Brazil. In early 2012, they launched an SMS-based English language learning service. The telecoms charge the subscribers for the data transfer, but Wizard keeps the majority of the content revenues (less the fees they pay to their SMS-server provider.) Large-scale Adoption of Smartphones and Tablets The presence of 3G and 4G in any market is a strong catalyst for smartphone and tablet adoption, which in turn are strong catalysts for the uptake of Mobile Learning content. High-speed networks are rolling out across Latin America at a rapid rate. All fifteen countries analyzed in this report will have 4G by 2014. The first 4G networks launched in Latin America in 2011 in Argentina, Bolivia, Brazil, Ecuador, Panama, and Uruguay. In 2012, 4G networks launched in Columbia, the Dominican Republic, Guatemala, Mexico, and Venezuela. Chile's first 4G network launched in early 2013. Costa Rica is on track to get 4G by the end of 2013. Bolivia and Venezuela are set to get 4G in 2014. The device makers have begun to flood the Latin America region with very low cost smartphones ranging in price from 100-200 dollars. Nokia and BlackBerry announced their low-cost smartphones for the region in early 2013. LG, Sony, ZTE, Alcatel One Touch, and Huawei announced in February 2013 that they would build inexpensive smartphones on Mozilla's new mobile operating system. The first Mozilla Firefox smartphones launched in Latin America in June 2013 in Brazil, Colombia, Mexico, and Venezuela. Across the region, sales of tablets have doubled in 2011 and 2012. By 2017, there will be over 400 million tablets in use in Latin America. This is a massive new distribution channel for packaged Mobile Learning content suppliers. Large-scale adoption of tablets in the academic segments in countries across the region are just starting to gain traction. For more information about this research, email: info@ambientinsight.com 49 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition In February 2012, the Brazilian federal government announced that they would purchase 900,000 tablets for use in 58,000 public schools In March 2013, Columbia's Minister of Information Technologies and Communications (MinTic) announced that they would purchase 500,000 tablets for the public schools. The La Universidad de la República de Uruguay (UdelaR) had 80,000 students in 2012 and announced in December 2011 that they were phasing out print-based textbooks over the next four years in favor of tablets and digital content. Tecnológico de Monterrey in Mexico had over 38,000 students by the end of 2012 and started phasing in tablets across the entire faculty and student population in early 2013. Smaller scale academic adoption of tablets at the state (or province) and local level are occurring in six other countries analyzed in this report. It is likely that tablets will be present in the PreK-12 and higher education academic segments in all fifteen countries by 2017. Many of the largest OLPC deployments in Latin America are now comprised of aging devices. It is likely that during the forecast period a significant amount of these older devices will be replaced with educational tablets and personal learning devices. The presence of national, state, and local tablet deployments is essentially a vast new delivery channel for Mobile Learning content suppliers. The deployments also represent significant revenue opportunities for custom content development services suppliers as the schools scramble to provision the devices with localized content. One reason the PreK-12 segments in some countries are not migrating to tablets yet is the saturation of laptops. Uruguay is the first country in the world to reach a one-to-one student-to-computer ratio and Venezuela is on track to become the second country in the world to achieve this goal by the end of 2013. Uruguay is using One Laptop per Child (OLPC) XO devices and as they replace the older machines, they could opt to use the new XO4 device, which is a tablet. Venezuela manufactures their own laptops (and most of their own content) for the schools and just updated their open source operating system to support tablets. The Leapfrog Effect in Latin America: The Post-PC Learning Experience Large rural populations across Latin America are now avid users of Mobile Learning technology, while relatively few have experienced Self-paced eLearning on a PC. In developing economies, PC penetration is often low, yet mobile subscriptions are quite high. Mobile Learning suppliers are targeting the mobile device as the delivery platform of choice in those economies. As of May 2013, all fifteen of the countries analyzed in this report have significantly higher mobile penetration rates compared to PC-based Internet access. In some countries it is dramatically higher. For more information about this research, email: info@ambientinsight.com 50 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Thirteen of the fifteen countries analyzed in this report had mobile penetration rates over 100% by the end of 2012. The highest is in Panama with an astonishing 200% mobile penetration rate. The two countries under 100% are both above 90%. According to the Guatemalan government, as of May 2013, Guatemala had a mobile penetration rate of over 142% compared to a PCbased Internet penetration rate of only 27.8%. In many countries in Latin America, accessing the web on a smartphone is often a user's first Internet experience, in what is often referred to as a PostPC experience. In this scenario, Mobile Learning is their primary learning technology and they may never be exposed to other learning products. By the end of 2012, six countries in Latin America (the Dominican Republic, Ecuador, Guatemala, Panama, Paraguay, and Uruguay) were spending more on Mobile Learning than on Self-paced eLearning. Middle East Abstract The revenues for Mobile Learning products in the Middle East reached $88.3 million in 2012. The growth rate is 18.4% and revenues will more than double to $205.4 million by 2017. The largest buyers in the region are consumers, followed by academic buyers. This is a regional report with revenue forecasts broken out for twelve countries: Bahrain, Egypt, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Turkey, the United Arab Emirates (UAE), and Yemen. Figure 14 - 2012-2017 Top Middle East Mobile Learning Five-year Growth Rates by Country For more information about this research, email: info@ambientinsight.com 51 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition The growth rates in nine of these twelve countries are significantly higher than the aggregate growth rate of 18.4% for the region. Six countries have growth rates over 50%. This indicates that the Middle East is still a new Mobile Learning market with expenditures spiking from relatively small amounts in 2012 to significant amounts by the end of the forecast period. Ambient Insight has revised our forecasts significantly upward for most Middle East countries. In our syndicated reports, we only include revenue forecasts for countries with over $1 million in revenue. We have added two more countries (Bahrain and Yemen) to our Mobile Learning analysis for the Middle East in just the last year. Mobile Learning Trumps eLearning in the Middle East There is a significant "threat of product substitution" in the Middle East, with Mobile Learning gaining traction at the expense of eLearning. Every country in the region had operational 3G networks by the end of 2012 and nine of the countries analyzed in this report have launched 4G networks. According to the International Telecommunication Union (ITU), the Middle East has some of the highest mobile penetration rates in the world. Of the twelve Middle East countries analyzed in this report, eleven had mobile penetration rates above 100% and five countries had penetration rates over 150%. Kuwait and Oman had mobile penetration rates above 200%. According to the TradeArabia News Service, 73% of all phones in use in July 2013 in the UAE were smartphones, the highest smartphone penetration rate in the world. The rapid adoption of Mobile Learning is cannibalizing the sales of eLearning products in the Middle East. In contrast, half of the twelve countries analyzed in this report have PCbased Internet penetration rates below 50%. Only two countries (Qatar and Bahrain) have PC-based Internet penetration rates above 75%. The low PC-based Internet penetration rates explain the relatively low demand for PC-based eLearning in the consumer segments in the Middle East. The high mobile penetration rates correlate to the boom in demand for consumer-facing Mobile Learning content in the region. The preference for Mobile Learning over eLearning is also starting to take hold in the two academic segments. As large-scale tablet deployments roll out in the schools across the region, the primary delivery platform for learning content will be mobile devices. By the end of 2012, buyers in half of the twelve countries analyzed in this report were spending more on Mobile Learning than on Self-paced eLearning. The growth rates for Mobile Learning are significantly higher than those for eLearning in nine of the twelve countries. For more information about this research, email: info@ambientinsight.com 52 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Over 90 suppliers operating in specific countries in the Middle East are cited in this report. This will help international suppliers identify local partners, distributors, resellers, and potential merger and acquisition (M&A) targets. The Major Catalysts in the Middle East Mobile Learning Market There are four major catalysts in the booming Mobile Learning market in the Middle East: Packaged content includes selfcontained commercial products delivered on tangible media such as DVDs, as well as web-based content. A Mobile Learning app or a mobile edugame are examples of packaged content. Consumer demand for Mobile Learning apps and Mobile Learning VAS products Large-scale deployments of tablets in the academic segments Countrywide content digitization efforts across the primary and secondary school systems in the region The rapid adoption of Mobile Learning in the higher education segments Combined, these catalysts have created a massive demand for packaged content and a substantial demand for custom content development services in the academic segments. Figure 15 – Major Catalysts Driving the 2012-2017 Mobile Learning Market in the Middle East For more information about this research, email: info@ambientinsight.com 53 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition For example, the five-year growth rate for custom content development services is 39.9% in the Middle East, which is the highest growth rate for custom services for any region in the world. Revenues for custom content development services in the region will triple by 2017. Consumer Demand for Mobile Learning Consumers are now strong buyers of Mobile Learning apps in every country analyzed in this report. There are now fourteen Mobile Learning VAS products on the market across the region. In the current Mobile Learning market in the region, the telecoms have a major advantage due to their billing capabilities. A major barrier for the wider app store ecosystem in the Middle East is the almost non-existent use of credit cards. Except for Israel, the rest of the Middle East has a credit card ownership rate of 2-3%, according to a May 2012 Gallup-World Bank study. Direct carrier billing is now seen as a way to overcome this barrier. Nokia, Microsoft, BlackBerry, and local app stores now have new direct carrier billing agreements with telecoms in Jordan, Qatar, and Saudi Arabia. The telecoms are also launching their own app stores across the region. Four apps stores were launched by telecoms since 2012 alone with one in Bahrain and Lebanon and two in Saudi Arabia. New telecom app stores and direct billing agreements have resulted in a spike in consumer purchases, particularly for early childhood learning and language learning apps. Another major catalyst in the region is government mandates designed to increase English proficiency. This has created a demand for English language learning in the consumer segment as parents try to help their children gain proficiency. English language learning apps are now top sellers in several countries in the region. Arabic language learning is also in high demand, particularly for young children and expatriates working in the region. Several new suppliers have launched Arabic learning apps in the region including BeeLabs, AbjadCity, Sacha Books, Weladna, and Ketaaby. A company called EduKitten develops apps to help the children of expatriates learn Arabic. Mobile Learning VAS products are also gaining in popularity with consumers. Again, the telecoms have an advantage due to direct billing. At the end of 2011, there were only three Mobile Learning VAS products on the market in the region, one each in Jordan, Oman, and the UAE. By September 2013, there were fourteen operational Mobile Learning VAS products across Jordan, Kuwait, Oman, Saudi Arabia, Turkey, and the UAE. Five of the fourteen Mobile Learning VAS products are in Saudi Arabia, and all of them launched in 2012. In March 2013, the telecom Zain launched the Cloud Campus Mobile Learning VAS in Kuwait with content from UAE-based Hamdan Bin Mohammed e-University (HBMeU). The content catalog had 1,950 Mobile Learning apps at launch, the largest collection of Mobile Learning For more information about this research, email: info@ambientinsight.com 54 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition content sold via subscription in the world. Customers are charged for the service on their monthly phone bill. The Cloud Campus content is targeted to consumers and includes content across the spectrum from PreK-12 to adult education apps. Over 600 of the apps are English language learning apps. Zain intends to expand the service to their customers in Bahrain, Lebanon, Saudi Arabia, and Jordan. National Academic Content Digitization Efforts Countrywide academic content digitization efforts are underway in most of the countries in the region. Several of the initiatives are quite ambitious: The goal of Kuwait's "e-education" plan is to deploy Mobile Learning in all schools by 2013. The program deployed learning technology and digital content in 2011 starting with high schools. In 2012, the government began rolling out the Mobile Learning products in the middle schools, elementary schools, and kindergartens, respectively. By October 2012, all the textbooks in Kuwait were digitized. In September 2011, the Israeli Ministry of Education indicated that their goal was to replace all print-based textbooks with digital books by 2016. Also, the government will not approve any books that do not contain an additional digital format, a policy that took effect in the 2012-2013 school year. This is the first country in the world to establish such a firm eTextbook mandate. In September 2012, the Qatar government announced that all the instructional content in the public schools would be digital by 2014. "The e-content objective is to provide world-class digital content and related services in all areas of the curriculum in both Arabic and English." In June 2013, the UAE government indicated that they were on track to get all state-run schools equipped with learning platforms by 2015, well ahead of schedule on a project that started in 2010 to deploy learning technology in all the public schools. The UAE Minister of Education stated in the press that "the UAE has made qualitative leaps in keeping pace with advanced learning technology, establishing a state-of the-art ICT infrastructure in schools, and publishing 7,000 e-lessons and e-contents." Every student in the state-run schools (over 230,000) will be using a personal learning device by 2017. Many of these initiatives include the provision of tablets on a national scale. This essentially creates a new delivery platform for suppliers. For more information about this research, email: info@ambientinsight.com 55 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Large-scale Deployments of Tablets in the Schools As part of the $1.4 billion FATİH initiative, Turkey intends to equip over 15 million students across 40,000 schools with tablets in the next three years, which represents a huge new delivery ecosystem for learning technology suppliers. The government issued a tender for the first 10.6 million tablets in June 2013. Eleven tablet suppliers are competing for the tender including Microsoft, Samsung, and Apple. In March 2013, the Egyptian Ministry of Communications and Information Technology (MCIT) and the Ministry of Education announced the five-year National Project for School Development. One of the project's goals is to distribute government-subsidized tablets to over 20 million PreK-12 and higher education students by 2018. They had distributed over 10,000 tablets by August 2013. In the UAE, the goal of the Mohammad Bin Rashid Al Maktoum Smart Learning initiative (which launched in April 2012) is to "provide every student with an electronic tablet and access to high-speed 4G networks by 2017." Over 200,000 personal learning devices will be distributed to the public school students by that time. There are over 98,000 students in Qatar's primary and secondary public schools. In September 2012, the government announced that they were on track to provide every student with a personal learning device by 2014. "Providing a personal device to students and teachers allows them access to learning tools, with communication and collaboration capabilities inside and outside the school." In May 2013, the Ministry of Education in Lebanon officially launched the Open Your Tomorrow initiative. One of the goals is to distribute over 400,000 tablets to every child in the country between the ages of six and eighteen. The project is unique in that it is not confined to just children in school but to all children in the country. The tablets come preloaded with Intel's education software. The tablets are 3G-enabled and the state-owned telecoms offer broadband connectivity at a 70% discount. Rapid Adoption of Mobile Learning in Higher Education Most of the higher education institutions in the region have started to offer online courses, some quite recently. These institutions are experiencing a boom in online course enrollments. The majority of the students enrolling in these courses use tablets and smartphones to access the content. The Arab Open University (AOU) has seven branches in the region: Kuwait, Saudi Arabia, Egypt, Jordan, Lebanon, Bahrain, and Oman. AOU has physical campuses and offer most of their courses online (in physical labs and over the Internet). AOU is a pan-regional higher education institution that makes extensive use of Mobile Learning in their programs. They are a pioneer of Mobile Learning in the region launching a content library for Java-enabled phones in 2007. For more information about this research, email: info@ambientinsight.com 56 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition AOU has over 50,000 enrolled students across the region with enrollments rising by over 20% a year. Virtual universities (100% online) were quite rare in the region until very recently. Bin Mohammed e-University (HBMeU) launched in 2009 and is the first virtual university in the United Arab Emirates (UAE). HBMeU now creates commercial learning content for Mobile Learning VAS products sold to consumers. In September 2012, the UAE government launched the Federal Higher Education Mobile Learning Initiative in a partnership with Apple and claimed that "The official launch marked the largest nationwide mobilization of mobile learning in higher education anywhere in the world that places the UAE at the forefront of adopting transformative technologies in education." In the first phase of the initiative, 14,000 iPads were distributed to all firstyear students in the three federal universities in the UAE. The tablets were preloaded with education apps, with an emphasis on English language learning. By 2017, over 55,000 students in the federal universities will be using tablets. The Turkish government now supports four virtual institutions including Anadolu University. Anadolu University was an early adopter of Mobile Learning and is now a major Mobile Learning research facility in the region. The Saudi Electronic University (SeU) launched in August 2011 by the Saudi government. In December 2012, the government designated SeE as the official distance learning institution in the country. In July 2013, SeU launched their mobile-friendly site in HTML5 and stated that "A smart phone can be used to access the website." There were 1,659 registered Moodle sites across the twelve countries in this report as of September 2013. Turkey had the highest number of sites in the region at 643, followed by Egypt at 264 and Israel at 226. In May 2013, the Moodle organization released the first HTML5 version of the platform called Moodle Mobile, which is accessible on any HTML5 mobile browser. North America Abstract The revenues for Mobile Learning products in North America reached $1.4 billion in 2012. The compound annual growth rate (CAGR) is 7.6% and revenues will grow to $2.1 billion by 2017. While the growth rate may seem low compared to the other regions in the world, the revenues are very high. A modest growth rate in a region with very high revenues means that revenues will remain steady over the forecast period. North America has the second-largest revenues for Mobile Learning after Asia. For more information about this research, email: info@ambientinsight.com 57 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition The majority of Mobile Learning revenues in North America are concentrated in the US, yet the growth rates in Canada are significantly higher than in the US. The overall growth rate in Canada is 20.8% and the growth rate in the US is 6.1%. One reason for this discrepancy is that the US is a mature market: the Mobile Learning market in the US is over a decade old. Mobile Learning adoption is still growing fast in the US, but increased competition and pricing pressures are dampening revenue growth somewhat. There are major differences in buying behavior between the US and Canada. There is one similarity in both countries and that is the popularity of personal learning devices in the consumer segments. The revenues for packaged Mobile Learning content are heavily concentrated in the consumer and healthcare segments in both countries, but the type of content purchased is different in each country. In general, suppliers cannot use US buying-behavior patterns as a baseline for doing business in Canada. They are two distinct markets and data resulting from conflating the two are not actionable for suppliers. The buying behavior in the academic segments in either country is quite different. The buying behavior in the corporate and healthcare segments in the two countries is fundamentally different. The dynamics of both countries can be complex and this report provides a detailed analysis of the supply chains in each country. Over 170 suppliers in Canada and the US are cited in this report. This will help both domestic and international suppliers identify local partners, distributors, resellers, and potential merger and acquisition (M&A) targets. Western Europe Abstract This is a regional report for Western Europe. Regional reports are designed for suppliers that are competing (or plan to compete) in specific regions. The growth rate for Mobile Learning in Western Europe is 9.0% and revenues will reach $885.1 million by 2017, up from the $574.8 million reached in 2012. This is a regional report with revenue forecasts broken out for twenty-four countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, and the United Kingdom. Thirteen of the twenty-four countries analyzed in this report have Mobile Learning growth rates well above the 9.0% aggregate growth rate. Seven countries have growth rates over 25%. Lithuania has the highest growth rate followed by Slovakia and Romania. Over 210 suppliers operating in specific countries in Western Europe are cited in this section. This will help international suppliers identify local For more information about this research, email: info@ambientinsight.com 58 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition partners, distributors, and potential merger and acquisition (M&A) targets. Domestic resellers are identified as well, providing an entry point for nondomestic eLearning suppliers. Content suppliers competing in Western Europe need to know the primary languages of education and training used in the schools, government, and business. Consumer-facing suppliers also need to understand the language patterns in each country. Language patterns are different in every country analyzed in this section. Figure 16 - 2012-2017 Top Western Europe Mobile Learning Five-year Growth Rates for by Country This report identifies the official languages, the language of instruction in the schools, the major languages in use, and the percent of the population that speak those languages. In general, there is a strong consumer demand for early childhood learning and language learning apps in most Western Europe countries. Brain training apps are popular in several Western European countries analyzed in this report. What is interesting is the unique app buying behaviors in each country. No two countries analyzed in this report exhibit the same consumer buying patterns. For example, test prep apps dominate the top ten selling apps in the various app stores in the UK. This is a pattern found nowhere else in the region. For more information about this research, email: info@ambientinsight.com 59 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition This report identifies the specific types of education apps that generate the highest revenues in Western Europe in each of the major app stores in each country. Device makers and telecoms are quite active in the Western Europe Mobile Learning market and offer significant partnering opportunities for international suppliers. This report identifies the device makers and telecoms active in each country. There is a significant demand for custom content development services in the region, particularly in the public and private academic segments. This trend will continue throughout the forecast period as tablets and personal learning devices gain traction in the region. The Catalysts in Western Europe There are five major catalysts driving the adoption of Mobile Learning in Western Europe: The high mobile and smartphone penetration rates The strong consumer demand for Mobile Learning fueled by direct carrier billing agreements National academic digitization efforts Growing use of tablets and BYOD policies in the PreK-12 schools Rapid adoption of Mobile Learning in the higher education segments Combined, these catalysts have created a high demand for packaged Mobile Learning content and custom content development services. Figure 17 - Major Catalysts Driving the 2012-2017 Mobile Learning Market in Western Europe For more information about this research, email: info@ambientinsight.com 60 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition The proliferation of smartphones and tablets in particular has created a huge delivery channel for Mobile Learning content suppliers. Direct carrier billing is now fueling the consumer demand for Mobile Learning content. National academic digitization initiatives and the growing use of tablets represent significant new revenue opportunities for digital publishers in the region. High Mobile and Smartphone Penetration Rates Western Europe had the highest regional mobile and smartphone penetration rate in the world by the end of 2012. While the US and South Korea had the highest smartphone penetration rates in the world as of 2012, at the regional level, Western Europe's aggregate smartphone penetration rate was higher than the rates in North America or Asia. By the end of 2012, every country in Western Europe analyzed in this report had a higher mobile penetration rate than the United States. By the end 2012, every one of the 24 countries analyzed in this report had mobile penetration rate above 100%. The highest rates were in Lithuania at 168%, followed by Portugal, Italy, Austria, and Finland 161%, 154%, 153%, and 149%, respectively. According to the Our Mobile Planet study by Google, by the beginning of 2013, Norway had the highest smartphone penetration rate in Western Europe at 67.5%, followed by Sweden, the UK, Denmark, Ireland, and Spain at 62.9%, 62.2%, 59.0%, 57.0%, and 55.4%, respectively. By 2017, Denmark, Finland, the Netherlands, Norway, and Sweden will all have smartphone penetration rates above 90%. According to a June 2013 survey by the Finland-based telecom DNS, 100% of children in Finland have a mobile phone by the age of eleven. What is interesting in that survey is that by age twelve, 80% of the children were using a smartphone. Relatively speaking, in the 2012 market, tablet penetration rates in the consumer segments in region were quite low. This will change dramatically over the forecast period. Tablet sales are spiking in many Western Europe countries and those countries are identified in this report. Tablet sales are more than doubling annually in half of the countries analyzed in this report. Direct Carrier Billing Increases Consumer Demand Consumers are the top buyers in 21 out of the 24 countries analyzed in this report. Consumers buy educational apps, subscribe to Mobile Learning value added service (VAS) products, and purchase personal learning devices. The consumer demand for Mobile Learning across the region has always been healthy and has become quite strong due to recent direct carrier billing agreements. The mobile network operators have a significant advantage over the major app stores because of their direct billing capabilities and now the major branded app stores have realized that they can increase their sales dramatically via direct carrier billing. In February 2013, an Amdocs executive For more information about this research, email: info@ambientinsight.com 61 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition stated in the press that "Carrier billing enables app stores to boost sales conversions by up to 5-times." Microsoft, Google, Samsung, Nokia, BlackBerry, and Amazon now have direct carrier billing agreements with dozens of carriers in the region. This makes it easy for consumers to buy apps and content suppliers are eager to get their products in the app stores in the countries that have direct billing agreements. This is vital for the "app economy" in countries with low credit card usage. For example, only a third of Belgians used credit cards; direct billing is a convenient way to buy education apps. Belgian's Mobistar and Microsoft announced their direct billing agreement in November 2012 for the Windows app store. Google Play Store announced a similar agreement with Mobistar in August 2013. In many countries, consumer demand for Mobile Learning is heavily concentrated in early childhood learning apps, with impressive sales. Germany-based Tivola Publishing is a leading early childhood Mobile Learning developer. In July 2013, they reported that they had sold over four million of their apps. Norway's WeWantToKnow, developed a math edugame called DragonBox, which is now an international hit and consistently ranks in the top ten selling educational apps in countries all over the world. Sweden–based Toca Boca is one of the world's most successful early childhood learning app developers. They launched their first app in March 2011 and by January 2013 had reached over 27 million downloads. Commercial Mobile Learning VAS products are relatively new to the region. The first Mobile Learning VAS in Western Europe launched in Italy in February 2011 by WIND, one of Italy's largest mobile network operators. Orange Poland launched the first commercial Mobile Learning VAS in Poland in February 2013. Personal learning devices (PLD) are popular with consumers in the region. In their May 2013 annual report, VTech reported that their PLD revenues in Western Europe were "up 6.8%, despite being negatively impacted by a lower than average Euro-US Dollar exchange rate compared to the last financial year. Sales were higher in the UK, France and Germany while sales in Spain were lower." National Academic Content Digitization Efforts There are major academic content digitization efforts underway in every country in Western Europe. Even in countries (such as Croatia, Spain, or Hungary) where education budgets are constrained, these programs are still being rolled out. The digitization efforts for each country are described in this report. For more information about this research, email: info@ambientinsight.com 62 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Porto Editora's Escola Virtual (Virtual School) platform in Portugal is used by over 200,000 students across 6,000 schools. In May 2012, The Educational Company of Ireland (Edco) announced that they had completed a five-year project, "to make schoolbooks on every core post-primary subject for the 2012/2013 academic year available as ebooks." In mid-2012, Northern Ireland launched the $235 million Education Network Northern Ireland program across 1,200 schools reaching 350,000 teachers and students "allowing teachers and students to gain access to resources securely via personal devices such as smartphones, iPads, tablet PCs, and laptops." In May 2013, the Romanian Ministry of Education announced a national digitization initiative that will digitize all of Romania's educational content by the 2017-2018 school year. The initiative is being rolled out in phases starting with first grade content in the 2013-2014 school year. As of September 2013, 80% of the official curriculum in Croatia had been digitized. The digital content is hosted on the Nikola Tesla portal developed by the Ministry of Science, Education and Sports and the Croatian Academic and Research Network (CARNet). The Commission nationale de l'informatique et des libertés (CNIL) is France's data protection agency and spearheads many digital initiatives in the country. In October 2013, they announced a major academic digitization initiative called the Grand National Cause set to launch in early 2014. The initiative is a consortium of 42 learning technology companies and educational institutions. This is the largest academic digitization effort in the region and one of the largest in the world. In September 2013, the European Union launched the Opening up Education program funded with "tens of millions of Euros." The program includes 24 key initiatives surrounding digitization that will be completed by 2015. One major goal is to accelerate the adoption of learning technology and digital content in countries with low adoption rates. While the program places a great emphasis on open education resources, it will also greatly increase the customer base for the academic-facing learning technology suppliers in the region. Growing Use of Tablets and BYOD in the Schools In September 2013, the Croatian government began distributing tablets in the country's PreK-12 schools as part of their School 2.0 project. The first deployment of 700 tablets to 25 schools was relatively small, but the government intends to equip every school in the country with tablets in three years. There are over a half a million elementary and secondary students in Croatia. In December 2012, the Lithuanian government launched the first tablet-based Smart Classroom in the Vilnius Jesuit School. The government announced at that time that they would expand the program to 150 schools in 2013. For more information about this research, email: info@ambientinsight.com 63 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Many schools at the local level are going 100% digital and equipping all students with tablets and eTextbooks. In September 2012, the British School of Paris (BSP), on the outskirts of Paris, became the first school in France to equip every student with a tablet. The school system in Val-de-Marn in France plans to equip all 50,000 of their students with a tablet by the end of 2013. In April 2013, Oerestad Gymnasium Digital became Denmark's first 100% digital school. Bring Your Own Device (BYOD) initiatives are becoming common in the region. A new mandate in Denmark promotes BYOD policies and as of early 2013, over two thirds of the schools were adopting BYOD practices. The Austrian government's Mobile Learning Companions project encourages "schools to focus on digital competences and the use of ‘mobile learning companions’ that students bring into class." In January 2013, the Flemish government launched a Bring Your Own Device (BYOD) in 30 schools selected to be "test beds for new pedagogical practices such as gaming, tablet computing, and the educational use of mobile phones." According to the EU's 2011-2012 Survey of Schools: ICT in Education, the Baltic States and are more likely to implement BYOD policies than the other countries in Western Europe. Samsung is now a major competitor in the Mobile Learning market in Western Europe. Samsung began rolling out their tablet-based Smart School solution across the region last year. Since October 2012, Samsung has deployed their Smart School product in Austria, the Czech Republic, Ireland, Switzerland, and the UK. Rapid Adoption of Mobile Learning in Higher Education Mobile Learning adoption in the higher education segments in Western Europe is uneven. Some institutions in some countries are avid adopters, while others have lagged behind. Those patterns are identified in this report. Even institutions without formal Mobile Learning initiatives are running pilots and research projects. There is interest in almost every higher education institution in the region as evidenced by the popularity of the iTunes U and the Blackboard Mobile Learn apps Mobile Learning is just starting to gain traction in the Austrian higher education segment, but the adoption rate is accelerating. In late 2011, Johannes Kepler University Linz, Klagenfurt University, Vienna University of Technology, and the University of Vienna launched the first nationwide Mobile Learning pilot in Austria called MobiLearn. For more information about this research, email: info@ambientinsight.com 64 Ambient Insight's 2012-2017 Worldwide Mobile Learning Market Forecast: Premium Edition Apple's iTunes U consistently ranked in the top ten downloaded apps in Apple's store in In October 2011, the French Higher Education and Research Ministry announced agreements with three of the country's mobile network operators to offer tablets and broadband to higher education students at highly discounted prices. The French government's goal is to have 95% of all higher education students using tablets by the end of 2013. Blackboard Mobile Learn app also ranked prominently in the top free download rankings. The largest online education provider in the UK is the Open University (OU), with over 180,000 students. In January 2013, OU launched their Mobile Learning app called OU Anywhere on iOS, Android, and Windows 8. "For the first time, students will have the option to download all the OU textbooks, videos, and any other materials they need." every country in the region. The In July 2013, VitalSource and CB (the largest educational content provider in the Netherlands), announced an agreement with the Dutch Publishers Association "to develop a comprehensive e-textbook fulfillment platform for the higher education system throughout the region. The platform is mobile friendly and provides student and teachers with many "mobile content options." The Universitat Oberta de Catalunya (UOC) is an online learning university in Spain with over 60,000 students. UOC is a pioneer of Mobile Learning in the region. In September 2013, UOC launched their Mobile Learning app called My Mobile UOC for Android and iOS, which "lets users easily access classrooms and view the learning resources in all the available formats." An interesting trend is the tendency to mandate the use of tablets in higher education institutions. As of September 2012, Sint-Jozef School of Commerce in Belgium requires all enrolled students to have an iPad. They can rent one or buy one at a discount from the institution. “We Put Research into Practice” www.ambientinsight.com For more information about this research, email: info@ambientinsight.com 65