Convention 2011 Program Guide - Hearing Loss Association of
Transcription
Convention 2011 Program Guide - Hearing Loss Association of
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MAESTRO™ COCHLEAR IMPLANT SYSTEM TOLL FREE (888) MEDEL-CI (633-3524) :: www.medel.com 1 Haumann et al., 8th International Conference of the European Society of Paediatric Otorhinolaryngology, Budapest, 8–11 June 2008 and Brough et al., British Cochlear Implant Group Annual Conference, Cambridge, 22–23 June 2009 TA B L E O F C O N T E N T S Convention Registration Hours Convention Registration Desk is located at the bottom of the escalator on the Independence Level. Hearing Loss Association of America CONVENTION 2011 June 16–19, 2011 • Hyatt Regency Crystal CityRobert at Reagan National Airport Governor McDonnell……………………………… Welcome Letter from Virginia Floor Plan of Hyatt Regency Crystal City … ……………………………………………… Where to Go for a Bite to Eat… ……………………………………………………… Schedule-at-a-Glance… …………………………………………………………………… Demo Room Schedule……………………………………………………………………… Chapter Development Room Schedule… ………………………………………………… Education Program Schedule… …………………………………………………………… Education Program Workshop Descriptions… …………………………………………… Thursday Plenary Sessions/Thursday is Government Employees Day… ………… FCC Commissioner Michael Copps Receives Lifetime Achievement Award… …… Friday Research Symposium… ……………………………………………………… Friday Afternoon Workshops…………………………………………………………… Saturday Workshops/Saturday is Parents and Educators Day… ………………… We Remember Earl Tingstrom……………………………………………………………… Book Signings… …………………………………………………………………………… Meetings of Interest………………………………………………………………………… State Coordinators’ Meeting… ……………………………………………………… State Organizations’ Meeting… ……………………………………………………… Ida Institute… ………………………………………………………………………… Board of Trustees Meeting… ………………………………………………………… Newcomers’ Session………………………………………………………………… Special Session for HAT Trainees, Academy Specialists and Peer Mentors and Interested Others… ………………………………………… 5 6 6 7 9 11 14 16 16 16 16 16 18 23 24 26 26 26 26 26 26 26 Special Events Thursday, June 16 Exhibit Hall Grand Opening… ………………………………………………………… Opening Session… …………………………………………………………………… Young Adults Scavenger Hunt… ……………………………………………………… Get Acquainted Party…………………………………………………………………… Friday, June 17 Research Symposium, The Impact of Noise on Hearing…………………………… PhotoFun Station in the Exhibit Hall 3 p.m. – 5 p.m.……………………………… Friday Afternoon Exhibit Hall Social, Retro 3:30 p.m. – 5 p.m.…………………… Wicked at the Kennedy Center………………………………………………………… Saturday, June 18 Saturday Afternoon Exhibit Hall Social A Dog’s Day Afternoon, 3:30 p.m. – 5 p.m.… ………………………………… 29 A Capital Celebration, Saturday Evening Banquet…………………………………… 29 Seen & Heard Photo Session in Exhibit Hall, 3 p.m. – 5 p.m.… ………………… 46 28 28 28 28 29 29 29 29 continued Wednesday: 9 a.m. – 5 p.m. Thursday, Friday, Saturday: 8 a.m. – 4 p.m. Sunday: 8 a.m. – Noon Exhibit Hall Hours The Exhibit Hall is located in the Independence Center. Thursday: Noon – 5 p.m. Friday: 11 a.m. – 5 p.m. Saturday: 10 a.m. – 5 p.m. ALD Distribution, Volunteer Sign-in, Continuing Education Unit Forms, Convention Polo Shirts, and Banquet Seating. These will all be located on the Ballroom Level. Wednesday: 9 a.m. – 5 p.m. Thursday , Friday, Saturday: 8 a.m. – 4 p.m. Sunday: 8 a.m. – Noon Monday: 8 a.m. – Noon TA B L E O F C O N T E N T S Convention Registration Hours Convention Registration Desk is located at the bottom of the escalator on the Independence Level. Wednesday: 9 a.m. – 5 p.m. Thursday, Friday, Saturday: 8 a.m. – 4 p.m. Sunday: 8 a.m. – Noon Exhibit Hall Hours The Exhibit Hall is located in the Independence Center. Thursday: Noon – 5 p.m. Friday: 11 a.m. – 5 p.m. Saturday: 10 a.m. – 5 p.m. ALD Distribution, Volunteer Sign-in, Continuing Education Unit Forms, Convention Polo Shirts, and Banquet Seating. These will all be located on the Ballroom Level. Wednesday: 9 a.m. – 5 p.m. Thursday , Friday, Saturday: 8 a.m. – 4 p.m. Sunday: 8 a.m. – Noon Monday: 8 a.m. – Noon Sunday, June 19 HLAA Awards Breakfast and Ceremony…………………………………………………… About the Awards… …………………………………………………………………… Many Thanks………………………………………………………………………………… Volunteers… …………………………………………………………………………… CART Providers … …………………………………………………………………… Assistive Listening Device Technicians… …………………………………………… Loop Companies… …………………………………………………………………… General Information Assistive Listening Devices (ALDs) and More… …………………………………… Banquet Seating… …………………………………………………………………… Bulletin Board/Send a Greeting to Our Hard of Hearing Friends in Japan……… Communication Access and ALD Distribution… …………………………………… Continuing Education Units (CEUs)…………………………………………………… Convention Polo Shirts………………………………………………………………… Donations to Rocky Stone Endowment Fund………………………………………… Exhibit Hall and Demo Room… ……………………………………………………… Hearing Loss Association of America (Booth #1)…………………………………… Antique Hearing Aids Display…………………………………………………… Hearing Aid Collection for Charity… …………………………………………… Passport NEW!… ……………………………………………………………………… Social Media… ………………………………………………………………………… Convention 2011 Individual Contributors………………………………………………… Convention 2011 Sponsors………………………………………………………………… Exhibit Hall Floor Plan… …………………………………………………………………… Exhibitors Listed Alphabetically… ………………………………………………………… Exhibitors with Company Description……………………………………………………… Board of Trustees, Professional Advisors, Staff and National Office Volunteers……… 32 34 38 38 38 38 38 40 40 40 40 40 40 40 40 41 41 41 41 41 42 44 48 50 51 58 WELCOME FROM THE GOVERNOR OF VIRGINIA WELCOME TO HLAA CONVENTION 2011! 5 HYATT REGENCY CRYSTAL CITY FLOOR PLAN H YAT T R E G E N C Y C R Y S TA L C I T Y F L O O R P L A N Where to Go for a Bite to Eat at the Hyatt Regency Crystal City Located on the Second Level, Cinnabar offers a` la carte selections in addition to a breakfast buffet. Breakfast Buffet: $17 ` la carte Breakfast served daily from A 6 a.m. – 11a.m. Breakfast Buffet 6 a.m. – 10 a.m. Lunch served daily from 11 a.m. – 3 p.m. Enjoy a panoramic view of the Washington D.C. skyline and the majestic Potomac from our rooftop restaurant and lounge. Delicious continental entrees and seafood make up the Chesapeake Grill specialties. Open daily Tuesday–Saturday for dinner 5:30 p.m. – 10 p.m. Cocktails and light fare 4:30 p.m. – 10 p.m. Located in the Lobby near the Lobbibar, Perks is the perfect spot to grab a quick cup of coffee, cappuccino or espresso. Chips, muffins, fruit, candy, cold sandwiches, salads, ice cream bars, and drinks— all available to go! Open daily 5:30 a.m. – 2 p.m. A great place to gather, watch your favorite sporting event or enjoy a refreshing cocktail. Also, try a cigar from the well-stocked humidor. 6 S C H E D U L E – AT – A – G L A N C E Wednesday, June 15 Thursday, June 16 Friday, June 17 9 a.m. – 5 p.m. 6 p.m. – 9 p.m. Exhibitor and Attendee Registration Open ALD Distribution/Volunteer Sign-in Ida Institute: Living Well with Hearing Loss (limited capacity, pre-registration required) (Government Employees 8 a.m. – 4 p.m. 8:30 a.m. – 11:30 a.m. Noon – 1:30 p.m. 1 p.m. – 1:45 p.m. 1:45 p.m. – 3:15 p.m. 1:45 p.m. – 3:15 p.m. 3:30 p.m. – 4:30 p.m. 5 p.m. – 6:30 p.m. 8 a.m. – 4 p.m. 9 a.m. – Noon 11 a.m. – 5 p.m. Noon – 2 p.m. 1:15 p.m. – 2:15 p.m. 2:30 p.m. – 3:30 p.m. Day) Exhibitor and Attendee Registration ALD Distribution/Volunteer Sign-in Board of Trustees/Annual Business Meeting Exhibit Hall Grand Opening (Exhibit Hall open until 5 p.m.) Newcomers’ Session FCC Commissioner Michael J. Copps Receives Lifetime Achievement Award Federal Communications Commission The FCC: Working for People with Hearing Loss Consumer Reports Consumer Reports on Hearing Loss Opening Session, Keynote speaker, Christopher J. Artinian, president and CEO, Morton’s Restaurant Group, Inc. SCHEDULE–AT–A–GLANCE Hyatt Regency Crystal City See separate schedules for Demo Rooms and Chapter Development. Independence Foyer Regency Landing Kennedy/Jefferson Independence Foyer Regency Landing Arlington/Fairfax Independence Center Potomac 1 & 2 Regency Ballroom Regency Ballroom Regency Ballroom Regency Ballroom Exhibitor and Attendee Registration Independence Foyer ALD Distribution/Volunteer Sign-in Regency Landing Research Symposium: Regency Ballroom The Impact of Noise on Hearing Exhibit Hall Open Independence Center Book Signing: If A Tree Falls: A Family’s Quest Independence Foyer to Hear and Be Heard by Jennifer Rosner Workshops: See Education Program schedule on page 14 Track 1: Advocacy and Government Affairs Potomac 1 & 2 Track 2: Hearing Technology Potomac 5 & 6 Track 3: Medical Issues Potomac 3 & 4 Track 4: Relationships (with Your Friends, Kennedy/Jefferson Family and Employer) Track 5: Young Adults Lincoln/Roosevelt 2:30 p.m. – 4:30 p.m. Book Signing: To Hear the Birds Sing Independence Foyer by Marie Younkin-Waldman 3:30 p.m. – 5 p.m. Exhibit Hall Social: Retro Independence Center 5 p.m. – 5:30 p.m. Buses leave for Kennedy Center for a captioned and looped performance of Wicked (Make sure to bring your ticket with you for the 7:30 p.m. performance; buses will return to the Hyatt Regency immediately following the 2 hour, 45 minute production) 7 SCHEDULE-AT-A-GLANCE S C H E D U L E - AT- A - G L A N C E Hyatt Regency Crystal City See separate schedules for Demo Rooms and Chapter Development. Saturday, June 18 (Parents and Educators Day) 8 a.m. – 4 p.m. Exhibitor and Attendee Registration ALD Distribution/Volunteer Sign-in Time slots for Tracks 1 – 5: 8:30 a.m. – 9:30 a.m. Workshops: See Education Program schedule on page 14 9:45 a.m. – 10:45 a.m. Track 1: Advocacy and Government Affairs Potomac 1 & 2 11 a.m. – Noon Track 2: Hearing Technology Potomac 5 & 6 1:15 p.m. – 2:15 p.m. Track 3: Medical Issues Potomac 3 & 4 2:30 p.m. – 3:30 p.m. Track 4: Relationships (with Your Friends, Kennedy/Jefferson Family and Employer) Track 5: Young Adults Lincoln/Roosevelt PLUS: Track 6: Parents and Educators of Children with Hearing Loss to include: 8:30 – Noon What Children with Cochlear Implants Conference Theater Need at School (8 a.m. coffee) 12:30 p.m. – 1:30 p.m. Coaching Parents Through the Early Years 1:45 p.m. – 2:45 p.m. Minimal Hearing Loss—Not a Big Deal, Right? 3 p.m. – 4 p.m. Common Pitfalls of Parenting Your Child with Hearing Loss 10 a.m. – Noon 10 a.m. – 5 p.m. 12:30 p.m. – 2:30 p.m. 3 p.m. – 5 p.m. 3:30 p.m. – 5 p.m. 7 p.m. – 10 p.m. Sunday, June 19 Sunday, June 19 Get in the Hearing Loop A Joint Project of the Hearing Loss Association of America and the American Academy of Audiology Monday, June 20 8 Independence Foyer Regency Landing Book Signing: Sunny and Her Cochlear Independence Foyer Implants by Susanna Dussling Exhibit Hall Open Independence Center Book Signing: Ototoxic Drugs Exposed— Independence Foyer The Shocking Truth About Prescription Drugs, Medications, Chemicals and Herbals that Can (and Do) Damage Our Ears by Neil Bauman Book Signing: Listening Closely: A Journey Independence Foyer to Bilateral Hearing by Arlene Romoff Exhibit Hall Social: A Dog’s Day Afternoon Independence Center Banquet: A Capital Celebration Regency Ballroom (Be sure to have your table assignment ahead of time and please bring your ticket with you to the banquet.) 7:30 a.m. – 8 a.m. Worship Service Lincoln/Roosevelt 8 a.m. – Noon Exhibitor and Attendee Registration Independence Foyer ALD Distribution/Volunteer Sign-in Regency Landing 8 a.m. – 8:50 a.m. Hearing Loop Conference Breakfast Washington AB 9 a.m. – 11 a.m. Awards Breakfast and Ceremony Regency A–D Ballroom (If you are registered for the 2nd International Hearing Loop Conference, your breakfast will be served in Washington AB at 8 a.m.) 9 a.m. 11 a.m. – 5:30 p.m. Noon – 1 p.m. 6 p.m. 7 p.m. – 10 p.m. Loop Workshops Begin—see the Loop Conference Section in the back of this Program Book for schedule Hearing Loop Conference Exhibits Open Hearing Loop Conference Lunch Washington AB Board buses for Spirit of Washington dinner cruise, main entrance of the Hyatt Regency (Loop Conference attendees only) Spirit of Washington Dinner Cruise 8 a.m. – 8:50 a.m. 8 a.m. – 11 a.m. 8:45 a.m. – 11:30 a.m. 11 a.m. – Noon Hearing Loop Conference Breakfast ALD Return Hearing Loop Conference Exhibits Open Hearing Loop Conference Closing Session Washington AB Regency Landing Regency EF DEMO ROOM SCHEDULE Friday, June 17 12:15 p.m. – 1 p.m. Cochlear Americas— Hearing Loss: What Are My Options? Hearing Aids, Cochlear Implants or Both Presenters: Ellen Beer, Consumer Marketing Manager (bilateral cochlear implant recipient) Scott Rheinhart, Cochlear Awareness Manager (bilateral cochlear implant recipient) Chris Hasson, Cochlear Awareness Manager (Baha recipient) Judy Martin, HLAA of Florida Pre-registration required. Register at Cochlear America’s booth #27 or #84. Lunch available; limited seating. For people with hearing loss, receiving and processing sound with two ears that work as a team is often advantageous. Learn the options available for bilateral hearing experiences achieved through a hearing aid and a cochlear implant or two cochlear implants. This educational talk will provide useful information and a question and answer session to help you talk with your hearing health care professional about your options. 1:30 p.m. – 2:15 p.m. Mobile Captions Company— Mobile Captions Service: Cell Phone Freedom for People On-the-Go! Presenter: Sue Decker, Founder and Chief Marketing Officer Mobile Captions ServiceSM (MCS) is a great new VCO (voice carry over) service that works on the Nokia E5 smartphone that allows users to “speak, listen and read” their cell phone conversations onthe-go. From anywhere, to anywhere. Come see Mobile Captions Service offered through ConsumerCellular.com. With rates starting at $17.50 per month, this is a service you can live with! It works anywhere on AT&T (not just 3G areas) on the Nokia E5 hearing-aid-compatible smartphone. You also have the comfort of a trained Communications Assistant (CA) who can help when needed. Make text as BIG as you want, save sessions and easily make and receive calls. 3 p.m. – 3:45 p.m. Hamilton CapTel— Android Joins the Hamilton Mobile CapTel Family of App Solutions Presenter: Mitchell Levy, CapTel Product Manager Join us for a hands-on demo of the latest addition to the Hamilton CapTel family of smartphone solutions—the Hamilton Mobile CapTel App for Android. We’ll also be showcasing the Hamilton Mobile CapTel App for the iPhone and BlackBerry. Not sure if your smartphone is compatible? We’ll put the SmartPhone Selector to work and find out. See how Hamilton Mobile CapTel has made captioned telephone smarter than ever. 4 p.m. – 4:45 p.m. Audiotoniq— Audiotoniq Aims to Redefine the Hearing Industry Paradigm: • Increase Access to Quality Hearing Tests • Lower the Cost of Innovative Hearing Aids Presenter: Russ Apfel, a 40-year veteran of the semiconductor industry, who upon his retirement from Silicon Labs became aware that the high cost of hearing aids created a disparity for a large population. He decided to put his expertise to work to advance hearing aid technology and close the gap in access and affordability. Audiotoniq’s breakthrough technology for hearing aids and hearing tests promises greater convenience for patients at significantly lower costs. Audiotoniq is committed to supporting affordable hearing health care, and is currently developing a novel hearing aid system and portable clinical hearing test to be released in summer 2011. Saturday, June 18 10 a.m. – 10:45 a.m. Sense Synergy, Inc.—ReadMyQuips: An Innovative Way to Improve Speech Understanding in Noise Presenters: Harry Levitt, Ph.D., Director of Research, Advanced Hearing Concepts and Chris Oden, M.A., President, Sense Synergy ReadMyQuips is a home and Internetbased training system that is designed to help people with hearing loss understand speech better in noisy environments. It differs from other training systems in that it is designed to be entertaining, so that one can improve one’s listening skills while having some fun. The fun part is to solve a puzzle similar to a crossword puzzle, in which the clues are video recordings of amusing oneliners that must be deciphered using both visual and auditory cues. Experimental data show average speech comprehension improvements of nearly 30% after continued practice with ReadMyQuips. ReadMyQuips is being marketed by Sense Synergy, Inc. DEMO ROOM SCHEDULE The Demo Room, located near the entrance of the Independence Center Exhibit Hall, is where vendors will demonstrate their product or service. 11 a.m. – 11:45 a.m. CaptionCall, a division of Sorenson Communications, Inc.— CaptionCall—Raising the Bar for IP Captioned Telephone Service Presenter: Cameron Tingey, Senior Director of Sales CaptionCall is a revolutionary new solution for IP Captioned Telephone Service (CTS). This state-of-the-art, yet surprisingly simple phone, features a large, easy-toread screen that displays written captions of what your callers say. CaptionCall takes Captioned Telephone Service to new heights! Join us for a live demo of the new CaptionCall phone, the latest innovative solution from Sorenson Communications. See how CaptionCall is revolutionizing the captioned telephone industry with its new state-of-the-art technology. It’s fast, accurate, and so easy to use. You benefit as CaptionCall raises the bar for IP Captioned Telephone Service. continued 9 DEMO ROOM SCHEDULE DEMO ROOM SCHEDULE Saturday, June 18 Noon – 12:45 p.m. Hamilton CapTel— Android Joins the Hamilton Mobile CapTel Family of App Solutions Presenter: Mitchell Levy, CapTel Product Manager Join us for a hands-on demo of the latest addition to the Hamilton CapTel family of smartphone solutions—the Hamilton Mobile CapTel App for Android. We’ll also be showcasing the Hamilton Mobile CapTel App for the iPhone and BlackBerry. Not sure if your smartphone is compatible? We’ll put the SmartPhone Selector to work and find out. See how Hamilton Mobile CapTel has made captioned telephone smarter than ever. 1 p.m. – 1:45 p.m. GreatCall, Inc. (maker of the Jitterbug cell phone)— Jitterbug: The Easy-to-Use Amplified Cell Phone Presenter: Carol Morabito, Government Programs Manager The Jitterbug is a simple, easy-to-use cell phone, originally designed for seniors, but now also increasingly popular within the hard of hearing community. This phone has the highest FCC rating for hearing aid compatibility, as well as amplification capability up to 22 decibels. The Jitterbug cell phone is a great solution for those who need the benefits of an amplified phone but prefer the flexibility of wireless service. The Jitterbug cell phone operates on GreatCall’s network, which provides service wherever Verizon Wireless has service. GreatCall will demonstrate the Jitterbug cell phone, its unique service and plans, and functionality for mild to moderate hearing loss. The Jitterbug web portal will also be displayed, with insight into GreatCall’s new health and wellness applications including Medication Reminders, the Check In Call, and the upcoming 5Star Personal Security. 3 p.m. – 3:45 p.m. EARtrak— Building a Chorus of Consumer Opinion to Sing to the World EARtrak is a survey process collecting consumer opinion about the quality of hearing services they have received. Hearing care businesses can subscribe to independently measure the effectiveness of their service, compared to national benchmarks. Consumers can also give their opinions directly, via an on-line Customer Satisfaction Survey. EARtrak uses these opinions to build performance profiles for clinics. The 5-star rating system enables consumers to choose those clinics with independently validated service effectiveness. Consumer support is vital! Meet Convention 2011 Keynote Speaker Chris Artinian The Hearing Loss Association of America is delighted to welcome Christopher J. Artinian, president and chief executive officer of Morton’s Restaurant Group, Inc. Chris will deliver the keynote address during the Opening Session on Thursday, June 16, 5:00 p.m. – 6:30 p.m.. Join us for this very special speaker. 10 4 p.m. – 4:45 p.m. Oticon— Maintaining Connections with Family and Friends Presenter: Robert Dowling, Clinical Account Manager Staying connected in today’s world is more important to most hearing aid users and their families. We use many electronic devices to maintain these connections. It has been difficult for individuals with hearing loss to use these devices (such as the telephone and listening to the TV) as easily as those with normal hearing. Oticon ConnectLine overcomes those obstacles and provides connections for life. The use of an FM system is another solution to stay connected. Using the Amigo Arc, a small lightweight neck loop FM receiver, provides a virtually universal FM connection to most models of BTE and ITE hearing aids as well as cochlear implants and Baha (bone-anchored) devices that have dedicated MT/ T programs. The benefits of both the Oticon ConnectLine and Amigo Arc will be reviewed. In addition, demonstration units will be available during this session. Oticon will donate $10 to HLAA for each person in attendance in this Demo Room presentation. CHAPTER DEVELOPMENT ROOM SCHEDULE Wednesday, June 15 1 p.m. – 6 p.m. State Chapter Coordinators’ Meeting Facilitators: Debbie Mohney, Colorado State Chapter Coordinator and Judy Martin, Florida State Chapter Coordinator Meet and learn from these coordinators and share best practices. 7 p.m. – 9 p.m. State Organizations’ Meeting Facilitators: Michael Eury, President, HLA North Carolina and Elizabeth LeBarron, HLAA National States and Chapters Coordinator Review of state organization best practices, discuss state goals and projects, and share the latest challenges and successes in the states. 1:45 p.m. – 3:15 p.m. Federal Communications Commission—The FCC: Working for People with Hearing Loss Regency Ballroom Bring copies of your newsletters, brochures and flyers to display. Visit the displays often during Convention. Share your successes with others and gain new ideas for your organization. Panel Moderator: Karen Peltz Strauss, Deputy Bureau Chief, Consumer and Government Affairs Bureau 1:15 p.m. – 2:15 p.m. Coalition-Building: Using Member Talents to Accomplish Goals (panel) Moderator: Elizabeth LeBarron, HLAA National States and Chapters Coordinator 3:30 p.m. – 4:30 p.m. Consumer Reports: Consumer Reports on Hearing Loss Regency Ballroom Presenters: Elissa Schuler Adair, Ph.D., Manager, Health Care Research, Consumers Union, publisher of Consumer Reports and Tobie Stanger, Senior Editor, Consumer Reports 5 p.m. – 6:30 p.m. Opening Session, Keynote Speaker Christopher J. Artinian, president and CEO, Morton’s Restaurant Group, Inc. Regency Ballroom Friday, June 17 Thursday, June 16 No Chapter or State workshops have been scheduled on Thursday so that you may attend all of the Convention events below. 8:30 a.m. – 11:30 a.m. Annual Business and Board Meeting All HLAA State and Chapter elected leaders and coordinators should plan to attend this open meeting to learn about the HLAA Board of Trustees’ vision for the future. 1 p.m. – 1:45 p.m. Newcomers’ Session Potomac 1 & 2 Facilitator: Zac La Fratta, member, HLAA Board of Trustees Never been to an HLAA Convention before? Get tips and tricks for a successful convention experience. For Chapter and State Organization Leaders and State Chapter Coordinators 7:45 a.m. Chapter and State Organizations Newsletter Editors’ Roundtable Facilitators: Judy Martin, Florida State Chapters Coordinator and Stephen O. Frazier, New Mexico State Chapters Coordinator Participate in a guided discussion with fellow editors. Bring copies of your organization’s newsletter to share. 9 a.m. Chapter and State Organizations Development Room Opens Arlington/Fairfax Involve your members and strengthen your chapter or state organization at the same time. Identify member talents and leverage them to expand the reach of your organization. 2:30 p.m. – 3:30 p.m. Six Ways to Create a Vision for Your Chapter’s Future Presenter: Mary C. Clark, Past President, HLAA-CA CHAPTER DEVELOPMENT ROOM SCHEDULE Chapter Development Schedule, including State and Chapter Meetings—all meetings take place in the Arlington/ Fairfax room, unless noted otherwise. No Chapter or State meetings have been scheduled for Thursday, June 16. Once a chapter is established, and the initial momentum is fading, what comes next? Your meetings start to get stale, and membership is either not growing, or shrinking. Having a vision for the future, and tapping in to the resources with HLAA membership can enable the chapter to continue moving forward and grow. Using exercises and some lectures, participants will learn about and get to practice the tools for creating a vision. The exercises will be provided as “take home” materials to use with each leadership team after the convention. 3:45 p.m. – 4:45 p.m. How to Finance Starting an HLAA Chapter and Keeping It Going Presenter: Elizabeth LeBarron, HLAA National States and Chapters Coordinator So you want to start a chapter, revitalize a chapter or build your chapter but need funding? Come and learn how you can raise funds to start, build or grow your chapter. This interactive workshop will help you identify program initiatives and locate funding sources in your community. continued 11 CHAPTER DEVELOPMENT ROOM SCHEDULE CHAPTER DEVELOPMENT ROOM SCHEDULE Chapter Development Schedule, including State and Chapter Meetings— all meetings take place in the Arlington/Fairfax room, unless noted otherwise. Saturday, June 18 For Chapter and State Organization Delegates (all registered delegates are required to attend) 7:45 a.m. – 8:15 a.m. Delegates Come for Coffee/Tea 8:30 a.m. – 9:30 a.m. Chapter and State Organization Delegates Meeting: Best Practices Roundtable Presenter: Elizabeth LeBarron, HLAA National States and Chapters Coordinator 11 a.m. – Noon Social Networking 101 Presenter: Nanci Linke-Ellis, Southern California State Chapter Coordinator Everyone knows about Facebook, Twitter and YouTube, but most people don’t know where to start or how to use it. Come hear about ways to make use of social networking tools to develop your chapter membership, promote events such as the Walk4Hearing and help everyone stay connected 24/7. You will also hear about some of the possible perils inherent in social networking and learn about tips and tools to keep your chapters and members on track. Come and meet with your peers from across the country and discuss what is working with your organization and gain new ideas to take back with you to your own organization. 1:15 p.m. – 2:15 p.m. Grassroots Advocacy for Chapters 9:45 a.m. – 10:45 a.m. Developing Young Adult Chapter Leaders: Opportunities and Challenges Ideas and “how-to” for advocacy projects Presenter: Lise Hamlin, HLAA Director of Public Policy 2:30 p.m. – 3:30 p.m. How to Revitalize Your Chapter Using Newsletters and Other Tools Presenters: Rhianon Gutierrez, Film Producer, Los Angeles Chapter Member and Svetlana Kouznetsova, web professional Presenter: Betty Proctor, HLA Chattanooga What challenges do young adults face in developing, promoting, and sustaining a chapter? In this panel presentation, learn from young adult chapter leaders from Massachusetts, Pennsylvania, Washington, DC, and Kansas about these challenges, their advocacy work within their communities, and their ideas on recruitment, technology, and the future of chapters. Handouts will be provided. 3:45 p.m. – 4:45 p.m. Communication and Other “Soft” Skills for Chapter and State Organization Leaders Want to get your members charged up again? Want to recruit new members? The answers may be right at your fingertips! Presenter: Elizabeth LeBarron, HLAA National States and Chapters Coordinator Are your members receiving the message you and other leaders intend to deliver? Come learn tips and techniques for reaching your audience and helping them commit to your organization’s goals and plans. 12 12 5 p.m. Chapter Development Room Closes Please pick up any chapter displays from the Chapter Development Room at this time. Sunday, June 20 9 a.m. – 11 a.m. Awards Breakfast and Ceremony Regency A–D Ballroom Sponsored by Ultratec A plated breakfast will be served promptly at 9 a.m. A plate for late arrivals cannot be guaranteed. Please note: If you are registered for the 2nd Annual Hearing Loop Conference, your breakfast will be served at 8 a.m. in the Washington AB room. If you, your chapter or your state organization is receiving an Award, HLAA staff will notify you of the approximate time the award will be presented so that you may attend that part of the Awards ceremony. Introducing Oticon’s smallest, most powerful Super Power ever! Streamer NEW! Connectline Mic Oticon Chili is our newest generation of Super Power hearing instruments. It introduces new approaches in audiology, connectivity, and reliability. More than another powerful hearing instrument, it’s a new way forward in meeting specific needs of people with severe to profound hearing loss. For example, Chili works with Oticon ConnectLine Microphone and Streamer, enabling a conversation partner to transmit their voice wirelessly into your hearing instruments. In addition, Streamer and ConnectLine offer remote control capability and wireless connectivity options for phone, TV, and more! Stop by the Oticon Booth and find out how Chili can make a difference in your life. EDUCATION PROGRAM SCHEDULE ED C SAHTO I OP NS C PH R EODGURL A W OU RK E M SCHEDULE Thursday, June 16 1:45 p.m. – 3:15 p.m. Federal Communications Commission: The FCC: Working for People with Hearing Loss Panel lead: Karen Peltz Strauss, Deputy Bureau Chief, Consumer and Governmental Affairs Bureau 3:30 p.m. – 4:30 p.m. Consumer Reports: Consumer Reports on Hearing Loss Presenters: Elissa Schuler Adair, Ph.D., Manager, Health Care Research, Consumers Union, publisher of Consumer Reports Regency Ballroom Tobie Stanger, Senior Editor, Consumer Reports Friday, Advocacy & Medical Issues June 17 Government Affairs Hearing Technology Communication Potomac 1 & 2 Potomac 5 & 6 Potomac 3 & 4 9 a.m. – Noon Research Symposium: The Impact of Noise on Hearing Relationships (with Your Family, Friends and Employer) Kennedy/Jefferson Young Adults Lincoln/Roosevelt Regency Ballroom 1:15 p.m. – 2:15 p.m. The Loooping of New Options in America Begins Auditory Rehabilitation with YOU! Health Care Careers… Communication Therapy: Charting Your Course An Integrated Approach as a Deaf/Hard of Hearing Individual ‘The Art of Telling’— Or How to Tell Your Date/Boss/Friend About Your Hearing Loss Juliëtte Sterkens, Au.D. John Niparko, M.D. Carolyn Stern, M.D. Al Spanjer Alison Freeman, Ph.D. Jimmy Lee, CCC-SLP 2:30 p.m. – 3:30 p.m. ‘Talk to My Face, Not Enjoying Music with a Biological Restoration Surviving the Stress of My Feet!’—How to Cochlear Implant of Hearing; Are We Hearing Loss: Adovcate for Yourself Getting Any Closer? What You Can Do in Times of Illness (runs until 3:45 p.m.) The Wireless Industry: Finding the Cell Phones or Mobile Devices to Meet Your Needs Anne Marie Richard Reed & Matthew Kelley, Ph.D. Ellen Rupert & Killilea, R.N. Donna L. Sorkin, M.A. Donna Wayner, Ph.D. (Q&A 3:30 p.m. – 4:15 p.m.) Matthew Gerst, Esq. Continuing Education Units (CEUs) Application for Convention 2011 CEUs has been approved by the University of Maryland, College Park. The University of Maryland is approved by the Continuing Education Board of the American-Speech-Language-Hearing Association (ASHA) to provide continuing education activities in speech-language pathology. This program is approved for a maximum of 1.4 CEUs, variable level, professional area. ASHA approval of continuing education sponsorship does not imply endorsement of course content, specific products, or clinical procedures. Convention 2011 has been approved for 1.4 CEUs by the American Academy of Audiology Lifetime Achievement Award The Lifetime Achievement Award is given to FCC Commissioner Michael J. Copps for his lifelong commitment to accessibility for people with disabilities and specifically for people with hearing loss. Due to his exemplary leadership, people with hearing loss have unprecedented access to telecommunications and media in all aspects of daily life. The award will be presented in the Regency Ballroom on Thursday, June 16, 2011, at 1:45 p.m. 14 E D U C AT I O N P R O G R A M S C H E D U L E Relationships (with Your Family, Friends and Employer) Young Adults Kennedy/Jefferson Lincoln/Roosevelt 8:30 a.m. – Hearing Aid Communicating Don’t Let Ototoxic Sound for Seniors: Dare to Be 9:30 a.m. Compatibility (HAC) Effectively with Drugs Flip Your An Honest Look at Different in the 21st Century Audiologists During World Upside Down Hearing Loss in the Mapping 55+ Community Al Baum & Tony Jasionowski Virgilene Mills 9:45 a.m. – Movie Access— The Importance of 10:45 a.m. The Battle Continues Connectivity for People with Hearing Loss John Waldo, Esq. Jo Ann Smith Neil Bauman, Ph.D. What Children with CIs Need at School 8 a.m. Coffee 8:30 a.m. Start Susanna Dussling Donna Sorkin Clinical Implications The Dozen Most The ABC’s of and Outcomes of Effective Communication Stress Produced Active Round Window Strategies for the by Communication Stimulations for Workplace Difficulties Conductive or Mixed Hearing Loss 12:30 p.m. – 1:30 p.m. Janet Trychin, Au.D. 11 a.m. – Breaking Down Beware: The Droids Beyond Hearing The Odyssey of Self-Advocacy Noon Barriers on the Job Are Coming Aids—Are Cochlear Hearing Loss: in Real Life Implants Right Tales and Triumphs for Me? for Families 1:45 p.m. – 2:45 p.m. Lise Hamlin & David Gayle Perry Hanavan, Au.D. Scott Bally, Ph.D. & Bonnie O’Leary Coaching Parents Through the Early Years Sam Trychin, Ph.D. Meg Dillon, Au.D., CCC-A Sheila Adams Parents & Educators (Saturday Only) Conference Theater Elizabeth MacDonald Michael Harvey, Ph.D. Annie Keenon 1:15 p.m. – Planes, Trains, and Experiences as a Tinnitus: Current Trying to Escape by Recognition of 2:15 p.m. Automobiles—Travel Bilateral Cochlear Neuroscience Getting Trapped: Self-Advocacy Tips for Individuals Implant Recipient Research and Using Unhealthy Coping Skills for the with Hearing Loss Theories Skills to Grieve Young Adult or Hearing Loss Teen with Hearing Loss Tina Childress, Wayne Roorda CCC-A Amber Leaver, Jessica Holton, LCSW Brenda Schmidt Ph.D. 2:30 p.m. – Encouraging Cognition Friendly Dementia: Connection or 3:30 p.m. Transparency in Amplification & Misdiagnosis and Isolation? Hearing Aid Policy Listening Success Hearing Loss Elissa Schuler Douglas Beck, Au.D. Michael Bower Cathy Kooser, MSW Adair, Ph.D. EDUCATION PROGRAM SCHEDULE Saturday, Advocacy & Medical Issues June 18 Government Affairs Hearing Technology Communication Potomac 1 & 2 Potomac 5 & 6 Potomac 3 & 4 Minimal Hearing Loss—Not a Big Deal, Right? Jeanne Pease 3 p.m. – 4 p.m. Common Pitfalls of Parenting Your Child with Hearing Loss Alison Freeman, Ph.D. Young, Hard of Hearing and Exceptional: Achieving Success in Your Professional Career Malik El-Amin 15 EDUCATION PROGRAM WORKSHOP DESCRIPTIONS E D U C AT I O N P R O G R A M W O R K S H O P D E S C R I P T I O N S Education Program for the Hearing Loss Association of America Convention 2011 Thursday, June 16 1:45 p.m. – 3:15 p.m. The FCC—Working for People with Hearing Loss Regency Ballroom Panel Moderator: Karen Peltz Strauss, Deputy Bureau Chief, Consumer and Governmental Affairs Bureau The FCC is charged with regulating interstate and international communications by radio, television, wire, satellite and cable. The laws they enforce touch most Americans, and people with hearing loss are no exception: the FCC develops the rules for and oversight of laws that cover everything from captions on televisions to hearing-aid-compatible phones, to IP and landline Relay services to Internet access. The FCC is there to see to it that the laws are enforced, answer questions and field complaints. This session will be your opportunity to hear what’s on the agenda of the FCC directly from the people who work there. You’ll learn about the newly- enacted 21st Century Communications and Video Accessibility Act of 2010 (the Accessibility Act) and how that law will affect you. You’ll get the reports on the status of television captioning and hearing-aid-compatible phones. And, you’ll have a chance to ask questions directly to the people in the know. Join us for this plenary session that will help you learn how to get the access you need for the technology you use. 3:30 p.m. – 4:30 p.m. Consumer Reports on Hearing Loss Regency Ballroom Presenters: Elissa Schuler Adair, Ph.D., Manager, Health Care Research, Consumer’s Union (publisher of Consumer Reports) and Tobie Stanger, Senior Editor, Consumer Reports In July 2009, Consumer Reports published “Hearing well in a noisy world: Hearing aids, hearing protection & more” with its survey of 1,100 hearing aid users, product 16 testing and secret shoppers. In May 2010, the Hearing Journal asked hearing aid dispensers related questions. Here, Dr. Adair will describe “the making of ” the Consumer Reports article and consider if auto ratings (invoice pricing, reliability, owner satisfaction) work for hearing aids. HLAA members can suggest topics for future investigations. Friday, June 17 9 a.m. – 12 p.m. Research Symposium: The Impact of Noise on Hearing Loss Regency Ballroom Sponsored by Deafness Research Foundation Moderator: George A. Gates, M.D., Medical Director of the Deafness Research Foundation, Emeritus Professor of Otolaryngology-Head and Neck Surgery; Director Emeritus, Virginia Merrill Bloedel Hearing Research Center, University of Washington School of Medicine Presenters: William W. Clark, Ph.D., Director of the Program in Audiology and Communication Sciences (PACS) at Washington University School of Medicine in St. Louis, Missouri; Professor in the Department of Otolaryngology and the Department of Education Sharon G. Kujawa, Ph.D., Associate Professor of Otology and Laryngology, Harvard Medical School; Director of the Department of Audiology, Massachusetts Eye and Ear Infirmary, Boston William J. Murphy, Ph.D., Captain, U.S. Public Health Service, National Institute for Occupational Safety and Health William W. Clark, Ph.D. will present The “Epidemic” of Hearing Loss in Adolescents: Opinions vs. Data. A summary of the historical data describing hearing levels of youth and adolescents from the 1950s through 2006, obtained from industrial populations and from the National Health and Nutrition Examination Surveys, will be reviewed. The extant data demonstrate that today’s teenagers have better hearing than their parents or grandparents did when they were teenagers. Implications for hearing conservation efforts focused on young people will be discussed. Sharon G. Kujawa, Ph.D. will present Adding Insult to Injury: Progressive Cochlear Nerve Degeneration After “Temporary” Noise-Induced Hearing Loss. Overexposure to loud sound can cause temporary or permanent hearing loss and injures delicate mechano-sensory and neural structures of the inner ear. After exposure, recovery of hearing sensitivity has been assumed to indicate reversal of this damage and no persistent or delayed consequences for auditory function. In contrast, new research using powerful cochlear functional assays and confocal imaging of the inner ear has shown that sound overexposures, even those that result in completely reversible sensitivity losses, nevertheless go on to cause dramatic and ongoing degeneration of the cochlear nerve. This primary neurodegeneration alters how ears age after noise, and likely contributes to speech-in-noise difficulties other perceptual anomalies commonly associated with inner ear damage. William J. Murphy, Ph.D. will present Impulsive Noise Exposure in the Workplace: Sources and Assessment. Dr. Murphy will discuss the issues of occupational noise exposure, impulse and impact noise exposure, and HPDs (Hearing Protection Devices) regulations. 1:15 p.m. – 2:15 p.m. ‘Let’s Loop America’ Begins with You! Potomac 1 & 2 Presenter: Juliëtte Sterkens, Au.D. is an audiologist in private practice and is a partner in Fox Valley Hearing Loop, LLC. Hearing loops double the functionality of your hearing aids or cochlear implant. Learn how to effectively advocate for hearing loop installations in churches and public places, and how easy it is to get involved or how to get involved as an E D U C A T I O N P R O G R A ME DWU O CR AK T ISOHNO P P RD OEGSRCARMI P T I O N S 1:15 p.m. – 2:15 p.m. New Options in Auditory Rehabilitation Potomac 5 & 6 Presenter: John Niparko, M.D., is the Interim Director, Department of Otolaryngology-Head and Neck Surgery; George T. Nager Professor, Department of Otolaryngology-Head and Neck Surgery; Director, Division of Otology, Audiology, Neurotology, and Skull Base Surgery; and Director, The Listening Center, all at Johns Hopkins Medicine. Our ability to comprehend the sounds as meaningful communication relies on accurately organizing, filing, and retrieving perceptions of the sounds of speech within the central nervous system. The human auditory system normally discerns variations in sound loudness, pitch, and duration. Auditory memory imparts communicative value. Together these processing stages form the basis for understanding spoken communication. This presentation will discuss how hearing aids and cochlear implants can provide opportunities for natural listening through effectively restored hearing. 1:15 p.m. – 2:15 p.m. Health Care Careers…Charting Your Course as a Hard of Hearing or Deaf Individual Potomac 3 & 4 Presenters: Carolyn Stern, M.D., is the medical director and school physician at Rochester School for the Deaf, as well as a Staff Physician at St. Mary’s Hospital. She is a partner in DeafDOC.com. Al Spanjer is a founding partner of DeafDoc.com. People with hearing loss can do anything…why not the health care field? There is a critical shortage of health care professionals, and this shortage will increase as our nation ages. As a person with hearing loss, Dr. Carolyn Stern, a board certified family physician with more than 25 years experience in health care, will show you different methods, tools and resources that you can use. In the process, she will highlight her own personal experiences, as well as exciting new prospects with crucial players. 1:15 p.m. – 2:15 p.m. Communication Therapy: An Integrated Approach Kennedy/Jefferson Presenter: Jimmy Lee, M.S., CCC-SLP, is a speech-language pathologist in the department of Hearing, Speech and Language Sciences at Gallaudet University. Persons with hearing loss, newly identified or more longstanding, face challenges when it comes to communication. Individuals who have been educated regarding communication and the potential threats to effective communication are equipped to be advocates for themselves. Communication difficulties can negatively affect relationships both personal and professional. This workshop is designed to provide a framework for communication, skill areas based on the Gallaudet University Integrated Therapy model, and strategies for improving overall communicative effectiveness. 1:15 p.m. – 2:15 p.m. ‘The Art of Telling’—Or How to Tell Your Date/Boss/Friend About Your Hearing Loss Lincoln/Roosevelt Presenter: Alison Freeman, Ph.D., is a clinical psychologist (marriage and family therapy) in private practice since 1986. She also works part-time at California State University at Northridge (CSUN). Effective communication with “hearing people” requires specific and concrete descriptions of what we need as persons with hearing loss. This presentation will focus on effective strategies in helping other people understand how to com- municate with us. Common mistakes and erroneous assumptions that hinder communication will be addressed; i.e., not telling about our hearing loss because of embarrassment, etc. Educating others about what we need reduces stress for both the person who is hearing as well as the person with hearing loss. 2:30 p.m. – 3:30 p.m. “Talk to My Face, Not to My Feet!” Learn How to Advocate for Yourself during Times of Illness and in Need of Medical Care Potomac 1 & 2 Presenter: Anne Marie Killilea, R.N., is associate professor in Nursing Education at Bunker Hill Community College (Charlestown, MA). An important momentum in the delivery of health care today is to provide culturally competent care to all individuals. Little information has been written to help health care providers learn how to communicate to patients with hearing loss. Improvement in communication enhances the health care process for the hard of hearing patient. The patient with hearing loss must advocate for themselves by learning how to teach health care providers how to communicate with them when they are sick. EDUCATION PROGRAM WORKSHOP DESCRIPTIONS audiologist/dispenser. Learn what telecoil settings are the most useful in a hearing loop. Progress of the speaker’s effective hearing loop advocacy that has resulted in close to 75 hearing loop installations in her region where there was only one in early 2009. Handouts will be provided for you to start “looping” the day after the convention. 2:30 p.m. – 3:45 p.m. Enjoying Music with a Cochlear Implant (Note this workshop will run 15 minutes longer than others in this time slot.) Potomac 5 & 6 Presenters: Richard Reed is a cochlear implant user who is a musician, writer, and lecturer. Donna L. Sorkin, M.A. is vice president of Consumer Affairs, Cochlear Americas. She received her master’s degree at Harvard University Kennedy School. While no cochlear implant can replicate the natural hearing of music for cochlear implant users, there are strategies that can enhance music enjoyment. Music may not sound the same to a late-deafened continued on page 18 17 EDUCATION PROGRAM WORKSHOP DESCRIPTIONS E D U C AT I O N P R O G R A M W O R K S H O P D E S C R I P T I O N S Friday, June 17 Enjoying Music with a Cochlear Implant continued adult, but music can nonetheless be a positive experience and a regular part of one’s life—just as it was before a their hearing declined. This workshop is for those with cochlear implants and other family members. It moves beyond a past focus on the poor pitch perception capabilities of cochlear implant users and instead emphasizes the strategies and practice tools that can enhance the music experience for those with “electric ears.” New rehabilitation tools will be reviewed and discussed. Musician and songwriter Richard Reed, a cochlear implant user, will be one of the workshop trainers providing details on his own odyssey back to music. 2:30 p.m. – 3:30 p.m. Biological Restoration of Hearing: Are We Getting Any Closer? Potomac 3 & 4 Presenter: Matthew Kelley, Ph.D., is the principal investigator at the Porter Neuroscience Research Center, National Institute on Deafness and Other Communication Disorders, National Institutes of Health. Most instances of hearing loss are caused by the loss of specialized cells, such as mechanosensory hair cells or spiral ganglion neurons, within the cochlea. Once these cells are lost, they are not replaced. However, ongoing biomedical research has begun to identify the genetic signals that are required to initiate the formation of both hair cells and spiral ganglion neurons. The results of these studies have the potential to lead to the development of regenerative therapies. 18 All too often, the stress associated with hearing loss is overlooked. The challenges of daily living with a hearing loss can drain our energy and sometimes leave us feeling exhausted, irritable and even physically sick. The good news is that we can take control of our stress by identifying our individual stressors and develop a personal action plan to begin to take charge. This workshop will help the attendee and their significant other to do this. 2:30 p.m. – 4:15 p.m. (Q&A with industry representatives from 3:30 p.m. – 4:15 p.m.) The Wireless Industry: Finding the Cell Phones or Mobile Devices to Meet Your Needs Lincoln/Roosevelt Presenter: Matthew Gerst, Esq., Counsel, External and State Affairs for CTIA – The Wireless Association ® This workshop provides an overview of the latest developments in wireless devices and services for individuals with a hearing loss who are students, professionals or young at heart. If you want to know more about how hearing aid compatibility with wireless handsets and innovative mobile services can open or enhance job opportunities, this panel is for you. Saturday, June 18 (Parents and educators, you may attend any of the workshops in addition to those scheduled in the Conference Theater.) 8 a.m. Coffee/Tea 8:30 a.m. – Noon What Children with Cochlear Implants Need at School Conference Theater 2:30 p.m. – 3:30 p.m. Surviving the Stress of Hearing Loss: What You Can Do Kennedy/Jefferson Presenters: Donna L. Sorkin, M.A., is the vice president of Consumer Affairs, Cochlear Americas. Presenters: Ellen Rupert is a self-employed training consultant. Ginger Grant, Au.D., CCC-A, is the regional clinical technical manager for Cochlear Americas. Donna Wayner, Ph.D., is an audiologist and president & CEO of Hear Again, Inc. This course will review key topics that can help achieve a favorable classroom environment as well as provide guidance for the classroom teacher. Among the topics to be addressed are: FM systems and the school’s responsibility for providing them, classroom acoustics, troubleshooting cochlear implant technology, the role of classmates, and best practices for teachers in the classroom. 8:30 a.m. – 9:30 a.m. Hearing Aid Compatibility (HAC) in the 21st Century Potomac 1 & 2 Presenters: Al Baum, Engineering Manager for Uniden, is very active in the industry standards committees—both for the Telecommunications Industry Association (TIA) and the Institute of Electrical and Electronics Engineers (IEEE) Tony Jasionowski is the Senior Group Manager of Accessibility, Corporate & Government Affairs, Panasonic Corporation of North America. The presenters will provide an update to changes to TIA-1083 which increases the scope of the standard’s applicability to more products and a history of the standard. They will also explain the new “Conversational Gain” approach to measuring acoustic output level of telephones, and provide information on the new project to write TIA-4953 “Acoustic Performance Requirements and Measurement Methods for High-Gain Amplified Telephones.” 8:30 a.m. – 9:30 a.m. Communicating Effectively with Audiologists during Mapping Potomac 5 & 6 Moderator: Virgilene Mills is a teacher of students with hearing loss in the prekindergarten auditory-oral classroom, Duval County Public Schools, Jacksonville, Florida. She is a bilateral cochlear implant user, and is a member of the MED-EL patient support team. Creating a good hearing experience through the technology of cochlear implants requires users and audiologists to be able to effectively communicate during the mapping session. This workshop will bring together a panel of audiologists representing each of the three cochlear E D U C A T I O N P R O G R A ME DWU O CR AK T ISOHNO P P RD OEGSRCARMI P T I O N S systems and taught graduate level courses for teachers. She serves as a Bionic Ear Association (BEA) volunteer. 8:30 a.m. – 9:30 a.m. Don’t Let Ototoxic Drugs Flip Your World Upside Down Potomac 3 & 4 Presenter: Susanna Dussling is an accomplished equestrienne who won approval from the U.S. Equestrian Federation to use her FM system at horse shows. She is committed to help to erase the stigma associated with hearing loss. Presenter: Neil Bauman, Ph.D., is the founder/owner/executive director of the Center for Hearing Loss Help. He has done a decade of research into the ototoxic side effects of drugs, herbs and chemicals resulting in the comprehensive 798-page book, Ototoxic Drugs Exposed, now in its 3rd edition. “Ototoxic” is a word people seldom hear about until some ototoxic drug has robbed them of their hearing, caused their ears to ring or damaged their balance. Come learn what ototoxic drugs are, what kind of damage such drugs do to our ears, and tips for minimizing the risk of experiencing ototoxic side effects. 8:30 a.m. – 9:30 a.m. Sound for Seniors: An Honest Look at Hearing Loss in the 55+ Community Kennedy/Jefferson Presenter: Sheila Adams, is a late-deafened adult who was a hearing aid user for 20 years before getting her first cochlear implant in 2000 and her second in 2008. She has 26 years of experience in education as a teacher of learning disabled students in both the public and private sector. She also served as director of a learning disabilities program in two private school Does it seem sadly ironic that just when people finally can retire from full-time employment and have the time to spend with their extended family, they are plagued with an inability to hear their loved ones? This presentation will discuss the unique challenges that hearing loss imposes on seniors. Sheila explains why some seniors have a valid reluctance to choose a cochlear implant and dispels some myths that exist regarding cochlear implant candidacy in older adults. 8:30 a.m. – 9:30 a.m. Dare to Be Different Lincoln/Roosevelt Ms. Dussling tells a true story of a lady and her two “golden boys” (Megiddo and Chance, two Arabian horses). They all overcome physical challenges to be champions both in life and the show ring. It is a story of hope, adversity, and big dreams. They were not afraid to go after their goals and aspirations. Susanna shares her experiences with ALDs and provides the principles to live a successful life. 9:45 a.m. – 10:45 a.m. Movie Access—The Battle Continues Potomac 1 & 2 Presenter: John Waldo, Esq., Advocacy Director and Counsel to the Washington State Communication Access Project (Wash-CAP). Wash-CAP has sued the major corporate theater chains in Washington state. He has been professionally involved on a daily basis with the battle for captioned movies. Attorney Waldo will provide an update on where we are and where we still need to go in that battle. The past year has been a watershed year in the long battle for meaningful access to movies. The workshop will discuss the current state of the law, including possible new federal regulations and the status of various lawsuits. This presenter gave a presentation at Convention 2010 on the battle for captioned movies. A great deal has gone on since then, most notably the federal Department of Justice’s proposal that theaters equip 50 percent of their screens to show captioned movies. The presenter will analyze and discuss that proposal, the comments submitted and the hearings that took place, and the status of the matter at this time. The presenter will also talk about the resolution if one has occurred) of the Washington State case on movie captioning, which was scheduled to go to trial in March of 2011. 9:45 a.m. – 10:45 a.m. The Importance of Connectivity for People with Hearing Loss Potomac 5 & 6 Presenter: Jo Ann Smith, M.A., audiologist, is a trainer and education specialist with Oticon. Staying connected is important for everyone, but has been difficult for people with hearing loss. Now with new wireless technology, hard of hearing people can also experience the ease of telephone use and the enjoyment of watching television with utilizing Bluetooth technology. A positive patient experience with watching TV and listening on the phone results in an increase in user satisfaction levels with hearing aids. This workshop will discuss the new wireless technology and the importance of allowing hearing aid users the freedom of using phones and TVs. EDUCATION PROGRAM WORKSHOP DESCRIPTIONS implant companies and be moderated by a cochlear implant user. Initially, the moderator will briefly present the basic vocabulary of an audiogram (i.e., hertz, pitch, loudness). This will be followed by a brief introduction of each of the audiologists on the panel representing each of the cochlear implant companies. Participants will be encouraged to ask questions of the panel regarding terminology of cochlear implants (i.e., microphone, coding strategies) and ways to more effectively describe their hearing experiences. Participants will also have the opportunity to ask for suggestions from the panel on ways to build a positive working relationship with an audiologist toward the end goal of an improved hearing experience. 9:45 a.m. – 10:45 a.m. Clinical Implications and Outcomes of Active Round Window Stimulation for Conductive or Mixed Hearing Loss Potomac 3 & 4 Presenter: Meg Dillon, Au.D., CCC-A, is employed as an audiologist by the University of North Carolina at Chapel Hill School of Medicine. Mixed and conductive hearing losses associated with chronic middle ear problems can present challenging audiologic and continued on page 20 19 EDUCATION PROGRAM WORKSHOP DESCRIPTIONS E D U C AT I O N P R O G R A M W O R K S H O P D E S C R I P T I O N S Saturday, June 18 Clinical Implications continued otologic cases for treatment and management. UNC, as the leading center of a multi-institutional FDA-regulated clinical trial has evaluated the safety, feasibility and benefit of the Vibrant middle ear implant device to provide a viable therapy option for patients with mixed and conductive hearing losses. We will report on the candidacy criteria, procedures and associated outcomes. Dr. Dillon will provide an overview of active round window stimulation and to show typical results. She will also review and provide an overview of typical clinical algorithms. 9:45 a.m. – 10:45 a.m. The Dozen Most Effective Communication Strategies for the Workplace Kennedy/Jefferson Presenters: Scott Bally, Ph.D., is an aural rehabilitationist at the Lesner & Associates Hearing Center, Alexandria, Virginia. He is a certified peer mentor through Gallaudet University. Bonnie O’Leary is a certified hearing loss support specialist and is the Director of Community Outreach Programs at the Northern Virginia Resource Center for Deaf and Hard of Hearing Persons. The use of amplification and the development of speech reading skills are excellent primary steps for addressing the problems associated with hearing loss. To complement these efforts, the skills and abilities to utilize a wide repertory of refined communication strategies for both the person with hearing loss and co-workers will help maximize communication. This presentation explores a dozen proven approaches for helping people with hearing loss and their co-workers communicate more effectively in the workplace. 20 9:45 a.m. – 10:45 a.m. The ABCs of Stress Produced by Communication Difficulties Lincoln/Roosevelt Presenter: Sam Trychin, Ph.D. is currently a psychologist in private practice, a consultant to Stairways Behavioral Health, and on the faculty of Penn State – The Behrend College, Erie, PA. Human beings have a built-in predisposition to experience negative emotions when there is threat to disruption of their connection with significant other people. Those of us who have hearing loss are at high risk for experiencing social disconnections caused by communication difficulties. This workshop will explore a variety of strategies that people can adopt to reduce communication difficulties and prevent becoming socially disconnected. 11 a.m. – Noon Breaking Down Barriers on the Job Potomac 1 & 2 Presenters: Lise Hamlin is the director of public policy at the Hearing Loss Association of America (HLAA). Lise joined the staff of HLAA in April 2008 after being a longtime advocate and HLAA board member. David Gayle, Esq., served as an attorney for the National Aeronautics and Space Administration (NASA) from 1974 to 2007. Since 2007, he has served as a volunteer and part-time counsel to HLAA, assisting and supporting advocacy efforts with advice on disability rights law in areas such as employment, access to public accommodations, telecommunications, and consumer protection. Do you know your rights as an employee with a hearing loss? HLAA has seen an increase in the number of people with problems related to their hearing loss on the job. We have worked with people who have been harassed on the job, who have been threatened with losing their job, or who have been not been allowed to wear their hearing aids during testing to qualify for a job. The presenters will discuss employment issues for people with hearing loss. 11 a.m. – Noon Beware: The Droids Are Coming Potomac 5 & 6 Presenter: Perry Hanavan, Au.D., is an assistant professor and audiologist at Augustana College, Sioux Falls, SD. Smartphones are everywhere. Droids (Androids), the iPhone, the Windows Phone, and Blackberry are all smartphones. Smartphone technology can facilitate numerous services for persons with hearing loss. This presentation will demonstrate and review the various types of hearing-aid-compatible smartphones and a variety of helpful smartphone apps for persons with hearing loss. 11 a.m. – Noon Beyond Hearing Aids—Are Cochlear Implants Right for Me? Potomac 3 & 4 Presenter: Elizabeth MacDonald is an audiologist on staff at Advanced Bionics. Hearing loss is a condition that is underdiagnosed and in many cases is untreated or ineffectively addressed. While it is estimated that 11 percent of the U.S. population experiences a hearing loss, less than 25 percent uses amplification (i.e., hearing aids, assistive listening devices, etc.). Further, many people with severe-to-profound hearing loss no longer adequately benefit from traditional amplification, and may be candidates for cochlear implants. However, currently only a small fraction of those who qualify for this hearing loss treatment option actually receive a cochlear implant. Our discussion will focus on the current candidacy for cochlear implants and practical ways to determine if someone should consider taking this next step. We will offer an update on the advances in cochlear implant technology and we will highlight some of the benefits experienced by many of the people who have chosen to receive a cochlear implant. Further, we will discuss the added benefits of bilateral listening, including the use of bilateral cochlear implants as well as the use of a hearing aid with a cochlear implant. Finally, we will provide resources for those who want to learn more about cochlear implants as an option to experience better hearing. E D U C AT I O N P R O G R A M W O R K S H O P D E S C R I P T I O N S Presenter: Michael Harvey, Ph.D., is a clinical psychologist in private practice; Diplomate, American Board of Professional Psychology (A.B.P.P.). Hearing loss doesn’t just affect an individual, but also one’s family and friends. For more than three decades, Dr. Harvey has had the privilege of bearing witness to tales of triumph from families in which there is a member with hearing loss. In this lecture, he will discuss stories from his psychotherapy practice that portray: 1) how psychological, social and spiritual influences shape one’s experience of hearing loss and that of significant others; and, 2) how through these relationships, one can cope with the fallout of hearing loss as well as catalyze a “psychological leap” to reap the benefits. In other words, how both people can be changed by one having a hearing loss. He will discuss how crises have a way of not only crushing but also strengthening the human spirit. 11 a.m. – Noon Self-Advocacy in Real Life Lincoln/Roosevelt Presenter: Annie Keenon is a student at the University of Oregon, completing a B.S. in Journalism. She is an executive board member of the AccessABILITY Student Union, a media reporter on the Ethos Web team (campus multicultural magazine), and founding member of the Disability Alliance of Chapman. Self-advocacy is a buzzword of many minority communities—but why is it so important in the first place? This presentation will deepen your understanding of self-advocacy by providing a guide to navigating real-life circumstances, sharing stories from other hard of hearing young adults, and explaining basic legal rights. The presenter will explain that although self-advocacy seems like a simple concept, it can be difficult to translate to real life. It’s important on both a personal level and on a community level. Three areas that often frustrate hard of hearing young adults and make it difficult to selfadvocate, will be addressed: “social interac- tions,” including telephone conversations, conversing in group settings, and videos (particularly in public areas); getting accommodations in the classroom and in the workplace; and basic legal rights that apply to the hard of hearing and deaf community. 12:30 p.m. – 1:30 p.m. Coaching Through the Early Years Conference Theater Presenter: Janet Trychin, Au.D., is employed by Edinboro University and Barber National Institute in Erie, PA. Families are surprised when they find their new infant does not pass the newborn hearing screening when they are born. Not only are they surprised, but seldom do they know what to do next. This presentation will help coach parents with young children with hearing loss through the early years, encouraging the family with strategies and activities to strengthen family bonds, while opening avenues for speech and language development. 1:15 p.m. – 2:15 p.m. Planes, Trains, and Automobiles— Travel Tips for Individuals with Hearing Loss Potomac 1 & 2 Presenter: Tina Childress, M.A., CCC-A, is an educational audiologist with the Urbana School District & Illinois School for the Deaf. What if I don’t hear the gate change? Can I go through the X-ray machine with my cochlear implant? What happens if I get in an accident and I can’t communicate with emergency personnel? What if there’s a fire at the hotel? When you have hearing loss, these concerns are ever-present. We’ll discuss different modes of travel, lodging and ways to be safe on the road. Come and discover some strategies for being a savvy traveler! 1:15 p.m. – 2:15 p.m. Experiences as a Bilateral Cochlear Implant Recipient Potomac 5 & 6 Moderator: Wayne Roorda is an IT specialist with the U.S. Department of Defense – Defense Logistics Agency. He is a bilateral implant recipient and has served on the national HLAA Board of Trustees. Panel members: Advanced Bionics: Shelia Adams and Barbara Abineri Cochlear Americas: Rosemary Tuite and Laurie Pullins Med-El: Virgilene Mills and Jimmy Mobley The panel is made up of individuals with bilateral cochlear implants. The members will be representing all three FDA approved cochlear implant manufacturers. Possibly one or more of the panelists may be a parent of a child with bilateral cochlear implants. A brief bio of each panel member will be distributed at the beginning of the presentation. Panel members will be asked a series of questions and each in turn may answer as it applies to their experiences. Each will give a brief background of their hearing loss and their journey of going bilateral and why they went bilateral. Each will describe their experiences of their daily life and how being bilateral has improved their outlook on their lives. If time is available questions will be taken from attendees. 1:15 p.m. – 2:15 p.m. Tinnitus: Current Neuroscience Research and Theories Potomac 3 & 4 EDUCATION PROGRAM WORKSHOP DESCRIPTIONS 11 a.m. – Noon The Odyssey of Hearing Loss: Tales and Triumphs for Families Kennedy/Jefferson Presenter: Amber Leaver, Ph.D., is a Postdoctoral Research Fellow at Georgetown University. Tinnitus is a common disorder characterized by a persistent ringing in the ear in the absence of an external sound. There is currently no cure for tinnitus, and although a number of treatments are available, they are not always completely effective, and do not work for every patient. This workshop will focus on neuroscientific research into the brain basis of tinnitus, and how it can inform the development effective treatments for this little understood disorder. continued on page 22 21 EDUCATION PROGRAM WORKSHOP DESCRIPTIONS E D U C AT I O N P R O G R A M W O R K S H O P D E S C R I P T I O N S Saturday, June 18 1:15 p.m. – 2:15 p.m. Trying to Escape by Getting Trapped: Using Unhealthy Coping Skills to Grieve Hearing Loss Kennedy/Jefferson Presenter: Jessica Holton, MSW, LCSW, is a Licensed Clinical Addiction Specialist (LCAS), certified to provide treatment to people with hearing loss. Society encourages people to deal with struggles quickly and quietly. Such messages are a perfect foundation for developing unhealthy coping skills. Grief that is associated with hearing loss is often misunderstood by the individual, as well as their friends, family, and/or co-workers. Individuals often turn to unhealthy coping skills to cope with the misunderstood grief. Developing and using healthy coping skills is essential in dealing with life’s difficulties associated with hearing loss. 1:15 p.m. – 2:15 p.m. Recognition of Self-Advocacy Skills for the Young Adult or Teen with Hearing Loss Lincoln/Roosevelt Presenter: Brenda Schmidt, B.S. Ed, MA Ed, MS Ed, is the supervisor of Teachers and Programs for Hearing Impaired Students, Plainfield Community Consolidated Schools District #202 (IL). The majority of students who are deaf or hard of hearing and receive educational services are serviced through what are called “itinerant programs.” This means they attend their neighborhood school in general education classrooms, while receiving support from a traveling, or “itinerant” teacher of deaf and hard of hearing students. As such, these students are often in positions where they are the only one in their school receiving such services and dealing with the challenges of navigating a hearing world. When these students are young, it is the responsibility of parents, teachers, and staff to make sure that the students are put in a position to derive maximum benefit 22 from their learning and social environments. However, as the students reach middle school and high school age, the responsibility to advocate for their needs begins to shift to the students themselves which poses numerous challenges. Advocating for themselves and choosing to take risks involved in participating in activities with hearing peers can seem like insurmountable tasks at times. Yet the need to advocate for themselves and to get involved often remains the key to real world success for these students. 1:45 p.m. – 2:45 p.m. Minimal Hearing Loss— Not a Big Deal, Right? Conference Theater Presenter: Jeanne Pease is a special education teacher with Tulsa Public Schools – Memorial HS. Participants will learn how prevalent hearing loss is in schools, and understand how even a minimal hearing loss can have a negative educational impact. By taking an “unfair spelling test,” participants will experience some of the effects of hearing loss, and consider strategies in the classroom to overcome these effects. A primary strategy is to improve the listening environment by increasing the signal-to-noise ratio; one effective approach is the use of classroom amplification systems. 2:30 p.m. – 3:30 p.m. Encouraging Transparency in Hearing Aid Pricing Potomac 1 & 2 Presenter: Elissa Schuler Adair, Ph.D., Public Health Researcher, Manager, Health Care Research, Consumer’s Union (publisher of Consumer Reports) This workshop will continue discussion about Consumer Reports research on hearing aids begun in the plenary session (Thursday, June 16, 3:30 p.m. – 4:30 p.m.). Working in groups, we will compile information from HLAA members about their hearing aid purchases and brainstorm how these experiences might be improved. After prioritizing consumer advice, we will consider the pros and cons of approaches for reaching consumers and advocating for a purchase process that enhances value by allowing comparison of prices, products and services. 2:30 p.m. – 3:30 p.m. Cognition Friendly Amplification & Listening Success Potomac 3 & 4 Presenter: Douglas Beck, Au.D. CCC-A, is employed by Oticon as the director of professional relations and by the American Academy of Audiology as the web content editor. People who wear hearing aids need more than “loudness” to have a successful listening experience. Indeed, modern hearing aids do much more than make sounds louder. In this presentation, we’ll review modern technologies such as adaptive directionality, wireless hearing aids, advanced digital algorithms, extended bandwidths and digital feedback reduction to review how and why these technologies improve the ability of the wearer to listen to speech (and other sounds) in difficult listening environments. A brief question and answer period will be provided. 2:30 p.m. – 3:30 p.m. Dementia: Misdiagnosis and Hearing Loss Potomac 5 & 5 Presenter: Michael Bower is the education department lead trainer for Alzheimer’s Association, Western & Central Washington Chapter. She has more than 23 years experience working in eldercare settings as an Activity Director/Consultant. Ms. Bower is on the Board of Trustees of the Hearing Loss Association of WA, 1999 – current. People with a hearing loss often find themselves in medical situations without their hearing equipment and this puts them at risk for being misdiagnosed with dementia. This session gives a short overview of what dementia is, explains why people with a hearing loss are at risk for a misdiagnosis of dementia, and why that is a problem. It also provides them with strategies and tools to protect themselves during medical emergencies and hospital stays. E D U C AT I O N P R O G R A M W O R K S H O P D E S C R I P T I O N S Presenter: Cathy Kooser, MSW, is the developer of The Kooser Program, seminars designed to empower the person with hearing loss to deal effectively with this challenging life circumstance. She is employed by the Hillcrest Hearing Aids & Balance Center. She holds a master’s degree in social work and is a licensed Independent Social Worker. Community—living in vital connectedness with others—is essential to human life. Consequently, relationships are fundamental to our human existence. We were created with a strong need to connect with others, to feel loved and understood by them. Communication is critically important for connection to occur. Hearing loss can lead to poor communication causing isolation. Isolation can lead to death—death of relationships, death of emotional health, even physical death. There are many challenges and consequences living daily with hearing loss. Certainly the most obvious is difficulty communicating. The use of poor coping strategies such as bluffing, dominating the conversation and withdrawal all harm our ability to effectively communicate and therefore connect with one another. One of the most serious consequences of poor communication is feeling and/or experiencing a sense of isolation. Research strongly supports that people with hearing loss often feel isolated from their co-workers and loved ones. Taking responsibility for effective communication is a necessary component to living successfully with hearing loss. Improved communication helps to create and maintain healthy and loving connections! Living in vital connectedness with others is essential to human life. 2:30 p.m. – 3:30 p.m. Young, Hard of Hearing and Exceptional: Achieving Success in Your Professional Career Lincoln/Roosevelt Presenter: Malik El-Amin, is a supplier manager for the Information Technology department of Farmers Insurance. He also enjoys acting. He has a bachelor’s degree in Industrial Engineering, an MFA in Acting, and is a project management professional. Starting a new career or advancing within an existing one can be a challenge for any person. That challenge may be exacerbated by hearing loss and all the obstacles that come with it. This workshop will explore basic career advancement strategies; attitudes and actions necessary for achieving high level results while coping with hearing loss; and how hearing loss is an “exceptional experience,” making one uniquely qualified to excel in any field. 3 p.m. – 4 p.m. Common Pitfalls of Parenting Your Child with Hearing Loss Conference Theater Presenter: Alison Freeman, Ph.D. is a clinical psychologist (marriage and family therapy) in private practice since 1986. She also works part-time at California State University at Northridge (CSUN). This presentation will identify seven common pitfalls unique to parents of deaf and hard of hearing children in communicating and disciplining their children. Parents will learn to distinguish differences between what is normal developmental behavior and behavior that is more unique to hearing impaired children. Issues such as parental guilt or overindulgence will be discussed and how these issues negatively impact parenting. Specific and effective techniques will be provided in communicating and disciplining your child. Earl and Catherine Tingstrom We Remember Earl Tingstrom (1930–2011) Many members in the Washington, D.C., area, remember Earl Tingstrom who passed away on February 16, 2011. Earl was a founding member of the Greater Baltimore Chapter where he served as president and long-time board member. He was also Maryland state chapter coordinator and attended many HLAA Conventions with his wife of 57 years, Catherine. Earl was co-chair with Virginia Tanner-Crocker of the 1994 HLAA Convention in Baltimore [then known as SHHH] where the convention was held at the Hyatt Hotel at Baltimore’s historic Inner Harbor. “Captain Earl” had his “hotel room” parked a stone’s throw away in the harbor—a luxurious cabin cruiser where he welcomed anyone willing to step aboard. Earl had a hearing loss since age seven. His first hearing aid had a vacuum tube and was plugged into a desk. He trained as a pharmacist and in 1963 became the owner of Sherman Labs. Earl commented in an interview in 2008: “I bluffed my way through a lot of situations…until I retired and joined SHHH.” Earl eventually got a cochlear implant—a far cry from his vintage hearing aid. Thank you, Earl, for your dedication and service. EDUCATION PROGRAM WORKSHOP DESCRIPTIONS 2:30 p.m. – 3:30 p.m. Connection or Isolation? Kennedy/Jefferson 23 BOOK SIGNINGS BOOK SIGNINGS Friday, June 17 Noon – 2 p.m. If A Tree Falls: A Family’s Quest to Hear and Be Heard by Jennifer Rosner, $16 Jennifer Rosner, will sign her book, If A Tree Falls: A Family’s Quest to Hear and Be Heard, a revelatory memoir exploring family, silence, and what it means to be heard. When her daughters were born deaf, Rosner was stunned. Then, she discovers a hidden history of deafness in her family, going back generations to the Jewish enclaves of Eastern Europe. Traveling back in time, she imagines her silent relatives, who showed surprising creativity in dealing with a world that preferred to ignore them. Rosner shares her journey into the modern world of deafness, and the controversial decisions she and her husband have made about hearing aids, cochlear implants and sign language. An imaginative odyssey, punctuated by memories of going unheard, Rosner’s story of her daughters’ deafness is at heart a story of whether she—a mother with perfect hearing—will hear her children. If a Tree Falls is a poignant meditation on life’s most unpredictable moments, as well as the delights and triumphs hidden within them. 2:30 p.m. – 4:30 p.m. To Hear the Birds Sing by Marie Younkin-Waldman, $19.95 Marie Younkin-Waldman is an author, advocate and television host from Rhode Island. To Hear the Birds Sing is an inspiring memoir of the author’s fascinating life that includes humorous and poignant moments. In spite of overcoming major odds with a lifelong progressive hearing loss, Marie’s life underwent a major change when she received a cochlear implant at the age of 63. The Reverend Craig Burlington states, “In a time of anxious uncertainty, reading these reflections serve as a tonic for despair over life’s vicissitudes and give hope and “good news” for a world hungry for the same.” Saturday, June 18 10 a.m. – Noon Sunny and Her Cochlear Implants by Susanna Dussling, $15 Susanna Dussling’s dream came true with the publication of Sunny and Her Cochlear Implants, the first of six books. Follow Sunny, a happy-go-lucky eight year old who lives her life as a deaf child in a hearing world with hearing aids. Suddenly, her life changes when her aids no longer help—but there is a solution. Sunny is about hope, acceptance and a “can do” attitude. 12:30 p.m. – 2:30 p.m. Ototoxic Drugs Exposed—The Shocking Truth About Prescription Drugs, Medications, Chemicals and Herbals that Can (and Do) Damage Our Ears (3rd edition) by Neil Bauman, $35 This book reveals how prescription drugs damage ears far more than anyone imagines. In this book you will learn that some ototoxic drugs slowly and insidiously rob you of your hearing, cause your ears to ring or destroy your balance. You will discover that other drugs can destroy your ears in one fell swoop, leaving you with profound, permanent hearing loss, and bringing unwanted, traumatic change into your life. More importantly, this book also explains how you can avoid or reduce the risk to your ears from ototoxic drugs. Ototoxic Drugs Exposed gives detailed listings of the ear-damaging side effects of 877 drugs, 35 herbals and 148 chemicals (798 pages). www.hearinglosshelp.com/products/books. htm#ode. 3 p.m. – 5 p.m. Listening Closely: A Journey to Bilateral Hearing by Arlene Romoff, $19.95 Meet Arlene Romoff, president of the Hearing Loss Association of New Jersey and the author of Hear Again—Back to Life with a Cochlear Implant, as she signs copies of her new book, Listening Closely: A Journey to Bilateral Hearing. In her engaging style, Arlene explores the path from normal hearing to profound deafness, and continues with her cochlear implant experiences, including “going bilateral,” exploring the impact of having two “ears” on hearing and socialization. All book signings will take place in the Independence Foyer. 24 REVOLUTIONARY! Raising the Bar for IP Captioned Telephone Service Join Us Exhibit Hall Booth #41 ‘Get Acquainted Party’ sponsor — Thursday 8:30 p.m., Regency Ballroom Demo Room Presentation — Saturday 11:00 a.m. (see cutting-edge improvements in Captioned Telephone Service) www.CaptionCall.com Copyright© Sorenson Communications, Inc. All rights reserved. The CaptionCall device and/or services are patent pending. CallCall®, Life is CallingTM and the spiral C logo are trademarks for Sorenson Communications, Inc. MEETINGS OF INTEREST MEETINGS OF INTEREST Wednesday, June 15 1 p.m. – 6 p.m. State Coordinators’ Meeting Arlington/Fairfax (See Chapter Development schedule on page 11 for more information.) 7 p.m. – 9 p.m. State Organizations’ Meeting Arlington/Fairfax (See Chapter Development schedule on page 11 for more information.) 6 p.m. – 9 p.m. Ida Institute: Living Well with Hearing Loss from Different Perspectives Kennedy/Jefferson Pre-registration required Come join the Ida Institute co-creative lab, where you and your communication partner/spouse are invited to explore and share what living well with hearing loss means to you. This workshop will be an active and engaging process where the Ida Institute will share a recently developed “living well tool,” which is designed to support hearing health professionals and individu- als with hearing loss to develop a shared understanding about the issues that relate to living with hearing loss and the steps that could be taken to enable living well with hearing loss. As a participant in this co-creative lab, you will have the opportunity to share your perspective, be an important link in our innovation process, and to build on the ideas of 75 hearing care professionals around the world. Thursday, June 16 8:30 a.m. – 11:30 a.m. HLAA Board of Trustees Meeting/ Annual Business Meeting Arlington/Fairfax 1 p.m. – 1:45 p.m. Newcomers’ Session Potomac 1 & 2 Friday, June 17 3:45 p.m. – 5 p.m. Special Session for HAT Trainees, Academy Specialists and Peer Mentors—and Interested Others! Potomac 1 & 2 Participants of the RERC/HLAA Hearing Assistive Technology (HAT) Training Program, HLAA’s American Academy of Hearing Loss Support Specialists, and Gallaudet University’s Peer Mentoring Program are gathering to share information and accomplishments, strengthen their networks, and celebrate how their programs have enabled them to better advocate for people with hearing loss. People interested in learning more about these programs are welcome to attend. Facilitator: Zac La Fratta, member, HLAA Board of Trustees Never been to an HLAA Convention before? With so much to do and see, it’s easy to get overwhelmed. Get tips and tricks for a successful convention experience at the Newcomers’ Session. Ann Liming knows the power of giving. “ When I was introduced to the Hearing Loss Association of America (HLAA) it was a life-changing event. Before coming to terms with my hearing loss I felt very much alone and isolated. Not only did HLAA teach me about my hearing loss and my communication needs, but over time I gained a support system in my community, state and across the country. Donating to HLAA is a way for me to express my personal gratitude and to contribute to the continuing impact HLAA has on individual lives. HLAA enables all people with hearing loss to experience life to its fullest. Being a member of the Premier Club allows me to make a major annual impact with a modest monthly donation. Gift Options ” Consider joining a special group of people like Ann to ensure HLAA is able to continue its work for years to come. Learn about the Premier Club and the many other gift options available to you to help HLAA continue to be the nation’s leading organization for people with hearing loss. Hearing Loss Association of America 26 Visit www.hearingloss.org or contact Joy Braun, development consultant, at 301.657.2248 or jbraun@hearingloss.org. The Statewide Interagency Team of Virginia Welcomes You to the 2011 HLAA Conference The Statewide Interagency Team is a collaborative initiative to enhancing services to Individuals who are Deaf, Hard of Hearing, Late-Deafened, and Deaf-Blind. The Statewide Interagency Team (SIT) works together to support and improve services provided by the four key agencies serving these communities: the Virginia Department for the Deaf and Hard of Hearing, the Virginia Department for the Blind and Vision Impaired, the Virginia Department of Rehabilitative Services, and the Valley Community Services Board. Collaboration is the Key to enhance an individual’s opportunity to be successful and independent. Virginia Department for the Deaf and Hard of Hearing Gary Talley, Outreach Program Manager 1602 Rolling Hills Drive, Suite 203 Richmond, VA 23229 1-800-552-7917 (voice/TTY) gary.talley@vddhh.virginia.gov www.vddhh.org Department of Rehabilitative Service Mary Nunnally, State Coordinator, Deaf & Hard-of-Hearing Services 8004 Franklin Farms Drive Richmond, VA 23229 1-800-552-5019 (voice), 1-800-464-9950 (TTY) Mary.Nunnally@drs.virginia.gov www.vadrs.org Virginia Department for the Blind & Vision Impaired Elizabeth Spiers, Program Director, DeafBlind Services 397 Azalea Avenue Richmond, VA 23227 1-800-622-2155 (voice/TTY) Elizabeth.Spiers@dbvi.virginia.gov www.vdbvi.org Valley Community Services Board Kathy Baker, State Coordinator, Deaf, Hard-of-Hearing, Late-Deafened & DeafBlind Services 85 Sangers Lane Staunton, VA 24401 540-887-3200 (voice), 540-213-7348 (TTY) KBaker@racsb.state.va.us www.valleycsb.org SPECIAL EVENTS SPECIAL EVENTS Thursday, June 16 Noon – 1:30 p.m. Exhibit Hall Grand Opening Independence Center Come share in the excitement of the Grand Opening of the Exhibit Hall. Bring your Convention Passport with you and have it stamped by all the exhibitors for a chance to win a complimentary registration for Convention 2012 in Providence, Rhode Island. 5 p.m. – 6:30 p.m. Opening Session and Keynote Address Regency Ballroom Presentation of Colors U.S. Army Continental Color Guard The 3rd U.S. Infantry Regiment, "The Old Guard,” is the Army’s premiere ceremonial unit and escort to the President of the United States. Welcome to Convention 2011 Peter Fackler, President, HLAA Board of Trustees Recognition of Delegates, State and Chapter Leaders, Board of Trustees, Volunteers, and Distinguished Guests Welcome to Washington, D.C. Peter Fackler Barbara Kelley, HLAA Deputy Executive Director Tribute to the People of Japan Vic Matsui, Member, HLAA Board of Trustees Airi Nisikawa HLAA Update Brenda Battat, HLAA Executive Director Walk4Hearing Keynote Address Closing Remarks Mike Orscheln, CEO of Phonak & National Business Chair for HLAA’s Walk4Hearing Christopher J. Artinian, President and CEO of Morton’s Restaurant Group, Inc. Peter Fackler 5 p.m. Young Adults Scavenger Hunt Potomac 1 & 2 Sponsored by Starkey Gather for an orientation and instructions for the Scavenger Hunt which will take place at the National Mall in downtown, Washington, D.C. After the Hunt, young adults will come back to Crystal City for food and refreshments. Photos of the event will be shown and a winner crowned. 8:30 p.m. – 10 p.m. Get Acquainted Party—Meet Mark Robinson Regency Ballroom A-D Sponsored by CaptionCall This event is always a favorite of attendees as they arrive for the Convention and are anxious to meet up with old acquaintances and finally meet face-to-face with all those people they “like” on Facebook. Mark Robinson, one of the hottest comedy acts in the country, will perform at 9 p.m. He’s more than a comedian—he’s a magician, an illusionist, and a juggler. Prepare to laugh and be amazed at the same time! CaptionCall has plenty of great raffle prizes (15 in all!), including: Sony Blu-Ray DVD Player with Blu-Ray movie Amazon Kindle with $25 Kindle gift card Nikon CoolPix S3100 Digital Camera Sony 7" Digital Photo Frame Must be present to win. Come have light refreshments and gear up for a busy and fun Convention. There will be a cash bar. 28 SPECIAL EVENTS 9 a.m. – Noon Research Symposium Regency Ballroom See page 16 for complete description. 3 p.m. – 5 p.m. PhotoFun Booth Independence Center Your photo with a colorful background will be printed and given to you as a Convention souvenir! Say ‘cheese!’ SPECIAL EVENTS Friday, June 17 3:30 p.m. – 5 p.m. Exhibit Hall Social—Retro Sponsored by AT&T Come enjoy a snack and visit with exhibitors. Don’t forget to bring your Passport with you! Wicked at the Kennedy Center 5 p.m. – 5:30 p.m. Board Chariots for Hire buses at main entrance of the Hyatt Regency Crystal City 7:30 p.m. Performance begins in the Kennedy Center Opera House Buses will return to the Hyatt Regency Crystal City immediately following the performance. Sponsored by Audiotoniq and CTIA-The Wireless Association Saturday, June 18 3:30 p.m. – 5 p.m. Exhibit Hall Social: A Dog’s Day Afternoon Sponsored by Hamilton CapTel Enjoy a treat and visit with exhibitors. Don’t forget to bring your Convention Passport with you! 7 p.m. – 10 p.m. A Capital Celebration Regency Ballroom Host: Suzanne D’Amico, HLAA Board of Trustees Doors will open at 7 p.m.; cash bar As Convention 2011 winds down, we bid you farewell and hope that you had an amazing experience here; at the same time, we welcome attendees of the 2nd International Hearing Loop Conference. Attendees from around the world are here to learn about the benefits of telecoils and hearing loop technology. Another highlight of the evening is the presentation of the Rocky Stone Humanitarian Award. The prestigious Rocky Stone Humanitarian Award will be presented to former HLAA Board of Trustees member, Anne Pope. Her leadership inspired many of us to not only serve but to become active participants in contributing both financially and in efforts to make our organization a strong and viable one that focuses on the needs of people with hearing loss. It was also during her tenure as president of the Board that Brenda Battat was selected to be executive director of HLAA. Ms. Pope initiated the idea for HLAA’s Walk4Hearing and served as the national chair of the first Walk4Hearing. She has chaired and participated in the New York City Walk4Hearing in New York during the past five years. Anne was instrumental in developing this project to the point where it provides 20 percent of HLAA’s organization’s financial income. There are 23 Walks scheduled in 2011. After a delicious dinner and dessert, sit back, relax and enjoy the antics of the award-winning comedy troupe, The Capitol Steps. Scholarships Galore! Two scholarships were awarded from the Rocky Stone Endowment Fund to Reema Radwan and Malik El-Amin. HLAA welcomes many firsttimers to Convention 2011, and through the generosity of Starkey Laboratories, Silent Call, D. Max McCarthy, Deanna Baker and several HLAA Chapters, we were able to give 24 scholarships. See Awards on page 30 for a complete list of scholarship recipients. 29 LOSS • DAMAGE • FAILURE What to do before it happens. d i A g n Heari n o i t c e t Pro 1.800.525.7936 www.soundaid.com Sounds great Nokia Wireless Loopset LPS-5 The Nokia Wireless Loopset LPS-5 is designed specifically to enable users of telecoil-equipped hearing aids to enjoy excellent audio quality and handsfree call handling. With the hearing aid in T-mode, background noise is filtered out to deliver good speech clarity in all kinds of noisy environments – even outside on a city street. The convenient vibrating alert also eliminates the need for a loud ringing tone. www.nokiaaccessibility.com Give the Gift of Encouragement You don’t have to face your hearing loss alone. Give a gift of membership to someone you care about (or even treat yourself!) Here’s how HLAA can help you: HLAA advocates for your rights. We represent the 36 million people with hearing loss in the United States by working on a hearing aid tax credit, captioning on the Internet, including mobile phones that have Internet access, hearing aid insurance coverage, cochlear implant reimbursement, newborn infant hearing screening, and more. HLAA represents you on corporate and government advisory boards, coalitions, educational institutions and nonprofit organizations. Health priorities. We work to end the stigma associated with hearing loss and encourage treatment and prevention. Hearing loss should be prevented, screened for regularly, and treated. HLAA works to “make hearing loss an issue of national concern. “(Founder Rocky Stone) National chapter support network. Meetings in your area where you meet others with hearing loss. Hearing Loss Magazine gives you the latest information about hearing aids, cochlear implants, hearing assistive technology, research and more. Read stories about people like yourself. See the latest ads for products and services specifically for people with hearing loss. (The magazine comes bimonthly when you become an HLAA member). Walk4Hearing™ is a fun, national walk event that raises public awareness about hearing loss, helps to eradicate the stigma associated with it, and raises funds to provide information and support for people with hearing loss. The HLAA e-News gives you continuing updates along with breaking news and legislative actions in which you can participate. Sign up at www.hearingloss.org, no cost and no obligation. Webinars are held regularly with renowned experts in the field. Log in to www.hearingloss.org and get answers to your questions on hot topics. Annual Conventions are the largest, hearing friendly conferences with a trade show just for people with hearing loss. Continuing Education Units available for certain professionals. The American Academy of Hearing Loss Support Specialists™ 49 course designed for people who work with people is an online, self-paced, with hearing loss. Continuing Education Units available for nurse practitioners, social workers, rehabilitation counselors and court reporters. Follow HLAA on TwitterTM and Facebook! Hearing Loss Association of America To join HLAA and support its work, visit www.hearingloss.org or call 301.657.2248. AWARDS BREAKFAST AND CEREMONY A W A R D S B R E A K FA S T A N D C E R E M O N Y Awards Breakfast and Ceremony • June 19 • 9 a.m. – 11 a.m. Regency A–D Ballroom • Host: Diana Bender Award Recipient NATIONAL AWARDS National Access The John F. Kennedy Center for the Performing Arts Dr. James B. Snow, Jr. President’s Award Service Advocacy Hall of Fame Lifetime Achievement Award Presented on Thursday, June 16 Outstanding Young Adult Community Service Family Involvement Peter Fackler Stephen Julstrom, Julstrom Consulting & Development Peter Fackler David Gayle (MD) Ann Thomas (CA) Fox Valley Chapter (WI) & HLA-WI Peter Fackler Joseph Gordon (NY) Peter Fackler Brenda Battat Melissa Pardo (PA) Zac La Fratta Audrey Pleasant (WI) Elizabeth Dugan Michael Eury (NC) Toni Iacolucci (NY) Robert Leepa (MD) Sr. Ann Rooney (CA) Robert Zastrow (CA) Anne T. Pope Hearing Loss Association of Pennsylvania Peter Fackler, President, HLAA Board of Trustees James F. Battey, M.D., Ph.D., Director National Institute on Deafness and Other Communication Disorders, National Institutes of Health Michael J. Copps, Commissioner, Federal Communications Commission Marcia Dugan Chapter/State Advocacy Spirit of HLAA Joe Meyer (PA) Lise Hamlin Ahme Stone Rocky Stone Endowment Scholarships Malik El-Amin (CA) Reema Radwan (CA) Ahme Stone Starkey Laboratories Young Adult Scholarships Kelly Laatsch (MI) Lucy Crabtree (KS) Suzannah Dirickson (VA) Danielle Nicosia (NY) Clayton O’Neill (OH) Brian Richter (PA) Ahme Stone Silent Call Scholarship Liza Knowles (OR) Chapter/State Scholarships Bob Branigin Scholarship Fund (funds donated by Deanna Baker) Ahme Stone Boston Young Adult Chapter (MA) Ahme Stone Amanda Burnside (TN) Lisa Yuan (CA) Greater St. Louis Chapter (MO): Lorraine Van Horne (NY) Harrisburg Chapter (PA): Dawn Spero (PA) Montgomery County Chapter (MD): Netagene Kirkpatrick (AL) D. Max McCarthy, M.A., CCC-A Scholarship (Hearing Systems, Inc.) 32 Presenter Becky Hague (AZ) Jul Lynn Parsons (CA) Ahme Stone Ahme Stone A W A R D S B R E A K FA S T A N D C E R E M O N Y Chattanooga Chapter, TN — $500 East Bay Chapter, CA — $500 Greater St. Louis Chapter — $500 Peninsula Chapter — $500 Long Beach/Lakewood Chapter — $500 Elizabeth LeBarron Debbie Mohney (CO) Elizabeth LeBarron CHAPTER AWARDS Nancy Wessner Outstanding State Chapters Coordinator Chapter Professional Advisor Support Chapter Newsletter Chapter Website Phoenix Jennifer Schuck, Fountain Hills Chapter (AZ) Elizabeth LeBarron Los Angeles Chapter (CA)—Lisa Yuan, Editor Rochester Chapter (NY)—Ginger Graham, Editor Barbara Kelley Chattanooga Chapter (TN) Elizabeth LeBarron Augusta Chapter (GA) Elizabeth LeBarron STATE AWARDS State Organization Hearing Loss Association of Florida State Newsletter Hearing Loss Association of Oregon State Website Hearing Loss Association of Washington Elizabeth LeBarron Barbara Kelley Elizabeth LeBarron State Chapters Coordinators—Retiring Paula Esterle (KY) Mary Fredericks (NY) Russell Green (PA – Eastern) Larry Kavanaugh (FL) Vernice Mead (OK) State Chapters Coordinators—Incoming Jeff Bonnell (GA) Debra Cannon (PA – Eastern) Ginny Clark-Wright (AZ) Cindy Jagger (CA – North) Judy Martin (FL) Anne Taylor (GA) Walk4Hearing Awards Brighton, MA — Ronnie Adler and Peg Ellertsen 2010 Locations and Walk Chairs information about For Walk4Hearing, visit the www.walk4hearing.org. Elizabeth LeBarron AWARDS BREAKFAST AND CEREMONY Founder’s Day Recognition Elizabeth LeBarron Ronnie Adler and Rebecca Lander Chattanooga, TN — Betty Proctor Chicago, IL — Ronnie Adler Dayton/Cincinnati, OH — Cathy Kooser and Leslie Iannarino Houston, TX — Karen Davin Littleton, CO — Debbie Mohney Mid-Hudson, NY — Pam Foody Milford, MI — Janet Haines and Barb Quart Milwaukee, WI — Jean Szabo and Caroline Ludka New York, NY — Suzanne D’Amico and Toni Iacolucci Philadelphia, PA — Debra Cannon Rochester, NY — Peter Fackler Salt Lake City, UT — Robin Traveller and Chelle George San Francisco, CA — Raegene Castle and Bob Hall Washington, D.C. — Rebecca Lander Westchester, NY — Roberta Seidner and Steve Wolfert West Windsor, NJ — Lois Walker Wyoming, MI — Bill Waring and Chris Jacques Walk4Hearing Award Chattanooga Chapter Ronnie Adler and Rebecca Lander Awards Breakfast and Ceremony sponsored by Ultratec 33 ABOUT THE AWARDS ABOUT THE AWARDS Hearing Loss Association of America (HLAA) Conventions are a stimulating time of sharing, learning and fellowship and a time to honor our organizations and members with well-deserved awards. HLAA organizations find unique and special ways to serve member needs as they reach out and make an impact. National awards acknowledge these achievements and contributions. Each year HLAA recognizes volunteers from across the country at the national Convention. HLAA created the awards to honor individuals and HLAA Chapters and State organizations. HLAA does not present every award each year. Congratulations to this year’s recipients and all people who work in their communities to fulfill the mission of the Hearing Loss Association of America opening the world of communication through information, education, advocacy and support. National Access Award The HLAA National Access Award is given to those who have provided or improved access in a significant way for people with hearing loss. This year’s recipient has made extraordinary efforts to include people with hearing loss through real-time captioning, hearing assistive technology, and sign language interpretation. The John F. Kennedy Center for the Performing Arts also provides access for people with loss of vision and people with mobility disabilities. Dr. James B. Snow, Jr. Award This award was created in 1997 to honor the contributions of James B. Snow, Jr., M.D., toward furthering scientific research in the field of hearing loss. Dr. Snow was the first director of the National Institute on Deafness and Other Communication Disorders (NIDCD) of the National Institutes of Health, which was created in 1988 and has served to focus and advance scientific endeavors relating to communication disorders in unprecedented ways. President’s Award The President ’s Award was established in 1986 as the Special Friend of People with Hearing Loss. The award is given to persons who have worked diligently over a long period of time to improve the lives and circumstances of people with hearing loss people. Service Award The HLAA Service Award is presented to individual members, state or chapter organizations that have completed a service that directly benefits Hearing Loss Association of America, its members and its national presence as well as HLAA state and chapter affiliates. The award acknowledges contributions made to fill a void created by a lack of 34 funds, time or personnel. One outcome of the service would be to move HLAA closer to recognition of HLAA as a household name when people seek information about and help for hearing loss. Simply stated, the award is for service that is a step forward for the mission of HLAA. Examples of service might be the development and dissemination of a PSA (public service announcement) or any forms of mass media, development of training materials available to all, volunteering for a project the national office could use help with, financial donations earmarked for a specific need of benefit to all HLAA, and such. Advocacy Hall of Fame Award (NEW) This award recognizes long-time, devoted members of HLAA who have been tireless advocates for change to improve the lives of others with hearing loss and their friends and families. People inducted in the Advocacy Hall of Fame have worked toward their advocacy goals with patience, persistence, and grace under fire while representing HLAA. Their names will be inscribed on a plaque in the HLAA national office in Bethesda, Maryland in recognition of their service to HLAA and to all people with hearing loss. Lifetime Achievement Award The Lifetime Achievement Award is given to FCC Commissioner Michael J. Copps for his lifelong commitment to accessibility for people with disabilities and specifically for people with hearing loss. Due to his exemplary leadership, people with hearing loss have unprecedented access to telecommunications and media in all aspects of daily life. Outstanding Young Adult Award HLAA created this award in 1995 to recognize HLAA members in their 20s or early 30s who have contributed significant time and effort toward advancing the HLAA mission including helping to increase the number of fellow young adult members whose enthusiasm grows as they bond with, sustain and support each other. These dedicated members represent the future of HLAA. Marcia Dugan Chapter/State Advocacy Award Each year HLAA members, chapters, and state organizations spend a great deal of time advocating locally and statewide for issues affecting people with hearing loss. The Advocacy Award recognizes the outstanding efforts of an organization, an individual HLAA member, a team or committee of members, who serve(s) as advocates with decision makers and others about laws and other crucial issues affecting people with hearing loss. This award will be presented to an individual(s), a chapter, or state organization in recognition of outstanding advocacy accomplishment. The Advocacy Award was renamed in late 2010 to honor the late Marcia Dugan, of Penn Yan, New York, a former national HLAA Board of Trustees president, Rochester Chapter leader and long-time community volunteer, writer, speaker, and advocate for issues related to hearing loss. Dugan’s volunteerism stretched beyond her work helping people with hearing loss. Spirit of HLAA Award The Spirit of SHHH Award was first awarded in 1987. Repeatedly office staff heard of or was in touch with exceptional members. They seemed to be amazing people, not because they achieved more or did something better, but because they possessed a special quality, a rare gift, that set them apart from others. To acknowledge these unique people, SHHH (now HLAA) created the “Spirit of HLAA Award.” HLAA looks for caring, dedicated people who are not only actively involved in HLAA, but who also set an example for others as positive role models of the self help philosophy and who also embodies the attitude that “it’s not the difference we have, it’s the difference we make.” A Spirit of HLAA recipient radiates the hopes and dreams of others, thinking selflessly, acting always out of love and appreciation for the joys and sorrows of all human beings. Community Service Award The Community Service Award is presented to HLAA organizations that have undertaken projects that serve the surrounding community by teaching others about hearing loss and the communication obstacles that it can create, followed by instruction in sensitivity training. Examples of service might be educational forums or classes for employees of hospitals, fire departments, emergency care providers, police forces, recreation and entertainment facilities, businesses, etc. It might also take the form of presentations to students of all ages, teachers, scout troops, ABOUT THE AWARDS Family Involvement Award When one or more persons in a family has or have a loss of hearing, everyone in the family is affected. Family members who have normal hearing may share similar hurt and frustration as the member(s) with hearing loss. HLAA is committed to supporting family members and helping them understand hearing loss. HLAA wants to help the members with hearing learn how to communicate successfully with their relative(s) with hearing loss and cope with everyday situations. This award is intended to recognize dedicated family members and their contribution to the growth and development of HLAA. Founder’s Day Recognition Each November, when we all pause and reflect on our beginnings and the dream Founder Rocky Stone envisioned, Chapter and State organizations across the country celebrate Founder’s Day and raise funds to support HLAA’s more than 200 affiliates. Nancy Wessner Outstanding State Coordinator Award The Nancy Wessner Outstanding State Coordinator Award recognizes a person whose work has significantly furthered our mission in their state. The award memorializes Nancy Wessner from Pittsburgh, Pennsylvania for her leadership and outstanding service as the first state coordinator for the organization known then as SHHH. Rocky Stone himself hand-picked Nancy for the position. She also served on the board of trustees from 1986 to 1994 during which time she held offices as secretary and vice-president. Her life was dedicated to the organization. When she succumbed to cancer in 1999, HLAA lost a beloved and dedicated member. Chapter Professional Advisor Support Award HLAA values the role that professional support can lend to our mission. We strongly recommend that each local and state organization establish a professional advisor committee as soon as they can. HLAA organizations that call upon professionals in the community or state know how helpful these people can be with public- ity, awareness, and involvement in special events, referring people with hearing loss to HLAA and more. The support these professionals give is with charity and benevolence, no strings attached. They help for one paramount reason because they are caring people who understand the problem and the need. They also understand the need to maintain a low profile and do so with diplomacy. This award is presented to a professional or professional advisor committee in appreciation for what they are doing or have done. Either a professional advisor committee and/or an individual professional advisor may be nominated for this award. Chapter Newsletter Award Newsletters are excellent educational tools as well as outreach vehicles. Chapters that publish a regular newsletter monthly, bimonthly, or quarterly, are eligible for this popular category. Although a newsletter is frequently a joint project, usually one individual, the editor, is responsible for its publication. If possible, the award will be presented to editors. Chapter Website Award HLAA Chapter websites are an enormous source of pride. While all of them are useful, many of these websites exhibit true excellence. HLAA honors a Chapter website each year with this award. Phoenix Award In Egyptian mythology, the Phoenix was a large sacred mystical bird that lived for years, then consumed itself by fire only to arise reborn from the ashes. Like the Phoenix, there are HLAA state and chapter organizations that found themselves on the verge of extinction then remarkably rose again. This requires vision, resolve, dedication, and a major commitment. It requires earnest outreach to the broader community for advice, resources, and participation. Great amounts of time and hard work are involved. For HLAA organizations that have been successful in this effort, HLAA presents this honor. State Organization Award State organizations were introduced into the HLAA structure by the Board of Trustees in 1992. There continues to be a need for unified HLAA state involvement with a strong voice to spotlight and effect changes for people with hearing loss in the states. State organizations function as extensions of the national organization with the same mission and purpose as HLAA National, focusing on providing information, education, advocacy and support to people with hearing loss in the state. Putting a face on HLAA at the state level is an important function of state organizations. At the same time, a close working relationship among State organizations and agencies, Chapters and the national HLAA office is both necessary and valuable. HLAA state organizations which can be structured as a state office or a state association have grown to be recognized credible resources that are now working alongside other state agencies and organizations to advance the HLAA mission. State Newsletter Award Newsletters are excellent educational tools as well as outreach vehicles. State organizations that publish a regular newsletter monthly, bimonthly, or quarterly, are eligible for this popular category. Although a newsletter is frequently a joint project, usually one individual, the editor, is responsible for its publication. If possible, the award will be presented to editors. ABOUT THE AWARDS service club members, houses of worship and such. Professional support with this work can be of value as long as the assistance has no connection to any kind of hearing health product or marketing of the same. The service projects will reach deep into the community and possibly be ongoing and recognized by the community as valuable for all citizens. It will have a lasting effect. State Website Award HLAA State organization websites are an enormous source of pride. While all of them are useful, many of these websites exhibit true excellence. HLAA honors a State organization website each year with this award. Walk4Hearing Award The annual HLAA Walk4Hearing program was launched in 2006, to increase public awareness; decrease the stigma attached to hearing loss; educate; and to raise funds to expand our services and programs for people with hearing loss at the national and local levels. Through participation in the Walks, we are reducing the impact of hearing loss in people’s daily lives. HLAA has every reason to be extremely proud of our membership for quickly embracing this ambitious outreach program. We are so proud of the outstanding creative and practical ways the finances realized are being used locally to make a positive impact on the HLAA mission. HLAA presents the Walk4Hearing award to the HLAA Chapter that has used their proceeds from the Walk in such a way that is of greatest benefit to the most people within the last two years. 35 Captioning & CART (Communication Access Realtime Translation) * Meetings Conventions Conferences Graduations * SPORTS STADIUM & ARENA CAPTIONING www.c2ccaptioning.com On Site or Remote One-on-One CART Small to Large Audiences Educational CART Open Captioning Theater Performances Toll Free 866-828-1822 See What Everyone is Talking About with CapTel! The CapTel captioned telephone works with a free service to show word-for-word captions of everything your caller says. Just like captions on TV, only for the phone! Captioned Telephone Learn more at www.CapTel.com or call 1-800-233-9130 (V/TTY) MANY THANKS MANY THANKS Volunteers CART Providers Volunteer Coordinator Scott Bally and his cast of volunteers have worked so hard to make this Convention go smoothly: For nearly 20 years Deanna Baker has taken the lead in recruiting and scheduling CART providers—she does so with the utmost professionalism. Her contributions to making the HLAA Conventions accessible with the use of captioning are extraordinary. Deanna once again went above and beyond the call of duty this year by establishing the Bob Branigin Scholarship which honors a man who despite multiple disabilities, has attended every single HLAA Convention—this is his 26th! Dianna Attaway Melanie Attaway Wesley Attaway Kathy Baker Kerun Bindra Judy Ginsberg Dave Goodman Hollace Goodman Mary Gosnell Lawrence (Larry) Herbert Joan Kleinrock Zac La Fratta Patricia Leepa Robert Leepa Dawn Lyons Rosa Lyons Mary Michael Carrie Nicholson Karen Ratner Connie Robinson David Sherman Deborah Sherman We also have several members of Network of South Asian Professionals here to assist with Convention activities. Look for Convention volunteers in the red baseball caps. Thank you very much, Deanna! Deanna Baker, FAPR, RMR Realtime Captioner/Consultant Flagstaff, AZ dpbaker@mindspring.com Lisa Nihan-Demeule RPR, CRR, CBC, CRI lisee@greennet.net Topsfield, MA Kimberly August CART/Captioner Tucson, AZ Scott Smith, CEP CART/Captioning Technical Support Flagstaff, AZ Ann L. Blazejewski, RMR, CRR Waldorf, MD 20603 301-467-5559 annieblaze1@verizon.net Sharon K. Vivian, CRR, CCP, CBC Quality Realtime Services, LLC Southeastern Wisconsin sharonqrs@gmail.com 414-779-0064 Jennifer M. Bonfilio, RMR-CBC-CCP Coast 2 Coast Captioning Hamilton Twp., NJ 08610 jbonfilio@c2ccaptioning.com www.c2ccaptioning.com Natalie C. Ennis CSR-CA, RPR / CI and CT CART Reporter / ASL Interpreter Catonsville, MD www.caption-it.com Karen N. McConnell, RMR-CRR-CCP Metro Reporters, Inc. 8507 Heron Pond Lane Fairfax Station, VA 22039 703-968-9796 reporters@cox.net Karyn D. Menck, RDR, CRR, CBC, CCP Tennessee Captioning Nashville, TN www.tennesseecaptioning.com We are very proud to have a completely communication accessible convention, and we are grateful to the members of our volunteer technical team that set up, install, and test infrared and hearing loops systems so convention attendees have the best possible experience. ALD Technicians D. Max McCarthy Les Callaway, M.A., CCC-A Hearing Systems Inc. 16103 W. Little York, Suite F Houston, TX 77084 281-855-8916 281-855-9193 (Fax) 1-877-855-8916 Toll Free Hearing Loops provided by: Ampetronic Contacta Hearing Loop Systems Wireless Hearing Solutions Many thanks to the Northern Virginia Resource Center (NVRC) for providing two sensitivity training sessions for Hyatt Regency Crystal City staff on behalf of HLAA. 38 C O N V E N T I O N 2 01 0 S P O N S O R S generation of telecommunications... Relay technology is evolving rapidly, and Virginia Relay CapTel is pleased to offer the latest in captioned telephone technology to meet your telecommunications needs. Photo courtesy of the NewWell Fund, www.newwellfund.org. www.VARelay.org www.vddhh.org www.hamiltoncaptel.com GENERAL INFORMATION Welcome to the next GENERAL INFORMATION G E N E R A L I N F O R M AT I O N Banquet Seating If you haven’t selected a seat at A Capital Celebration yet, please do so before Saturday evening. Please bring the banquet ticket found in your registration packet to the banquet seating table during the hours listed below. Volunteer Hollace Goodman will be happy to seat you at a great table. Thursday, June 16 1 p.m. – 4 p.m. Friday, June 17 9 a.m. – Noon 1 p.m. – 3:30 p.m. Saturday, June 18 9 a.m. – Noon Bulletin Board Located near the entrance of the Exhibit Hall. If you are trying to locate a friend or arrange a meeting, post a message on the HLAA Bulletin Board. Also at the Exhibit Hall entrance there will be a flag of Japan where you may write a greeting. Communication Access and Assistive Listening Devices Distribution All sessions will have CART (Communication Access Realtime Translation). Meeting rooms will either use a loop system or infrared. If you need a receiver, please sign one out at the ALD Distribution desk located in the Regency Landing area. Continuing Education Units Convention 2011 has been approved for up to 1.4 CEUs by the American Academy of Audiology and the American Speech-Language-Hearing Association. Pick up the required forms at the HLAA Desk located on the Ballroom Level. Donations to Rocky Stone Endowment Fund Located near the Sprint CapTel Internet Café in the Exhibit Hall Members of the founding family will be available to accept donations to the Rocky Stone Endowment Fund. Each year the Fund provides at least two scholarships to HLAA members who have never before attended a Convention and helps to keep the dream alive. 40 • Lower the Cost of Innovative Hearing Aids ALD Distribution, Volunteer Sign-in, CEU Forms, Convention Polo Shirts, and Banquet Seating These will all be located at the HLAA Desk on the Ballroom Level. Saturday, June 18 10 a.m. – 10:45 a.m. Sense Synergy, Inc.—ReadMyQuips: An Innovative Way to Improve Speech Understanding in Noise Convention Polos Available— Don’t Go Home Without One! 100% cotton and soft as can be! Don’t leave without purchasing a special Convention 2011 polo shirt. Available in red or navy at the ALD Distribution/Volunteer Sign-in Desk located in the Regency Landing area (Ballroom Level). Shirts are $20 each. Exhibit Hall & Demo Room Schedule The Independence Center is the place to see the latest technology and services for people with hearing loss. Exhibitors will showcase their products and services in the Demo Room. Don’t miss the Exhibit Hall Socials on Friday (sponsored by AT&T) and Saturday (sponsored by Hamilton CapTel) from 3:30 p.m. – 5 p.m. Friday, June 17 12:15 p.m. – 1 p.m. Cochlear Americas—Hearing Loss: What Are My Options? Hearing Aids, Cochlear Implants or Both 1:30 p.m. – 2:15 p.m. Mobile Captions Company Mobile Captions ServiceSM—Cell Phone Freedom for People On-the-go! 3 p.m. – 3:45 p.m. Hamilton CapTel—Android Joins the Hamilton Mobile CapTel Family of App Solutions 4 p.m. – 4:45 p.m. Audiotoniq—Audiotoniq Aims to Redefine the Hearing Industry Paradigm: • Increase Access to Quality Hearing Tests 11 a.m. – 11:45 a.m. CaptionCall, a division of Sorenson Communications, Inc.—CaptionCall—Raising the Bar for IP Captioned Telephone Service Noon – 12:45 p.m. Hamilton CapTel—Android Joins the Hamilton Mobile CapTel Family of App Solutions 1 p.m. – 1:45 p.m. GreatCall, Inc. (maker of the Jitterbug cell phone)—Jitterbug: The Easy to Use Amplified Cell Phone 3 p.m. – 3:45 p.m. EARtrak—Building a Chorus of Consumer Opinion to Sing to the World 4 p.m. – 4:45 p.m. Oticon—Maintaining Connections with Family and Friends Be Seen and Be Heard Place: Exhibit Hall, Independence Center When: Saturday, June 18, 3 p.m. – 5 p.m. We are introducing “Seen & Heard,” a new one-page feature in Hearing Loss Magazine. Come by and have your professional portrait taken by Cindy Dyer, HLAA photographer and graphic designer. Answer some questions for Barbara Kelley, editor-in-chief, for possible publication in the award-winning Hearing Loss Magazine. It will be a lot of fun—so please stop in and get ready for the spotlight! HLAA Booth #1 Visit our programs and services booth to learn more about membership, Hearing Loss Magazine, Walk4Hearing™, American Academy of Hearing Loss Support Specialists™, HLAA e-News, and more. G E N E R A L I N F O R M AT I O N Also at the HLAA booth: Antique Hearing Aids on Display Neil Bauman, the owner/curator of The Hearing Aid Museum (www.hearingaidmuseum.com), the largest online hearing aid museum in the world, invites you to visit his display of antique and vintage hearing aids. You won’t believe your eyes when you see an extremely rare walking stick ear trumpet; a Vactuphone—the very first vacuum tube hearing aid ever commercially produced (it still works and you can listen to how it sounded way back in 1921); a rare pure gold covered in-the-ear hearing aid; a London Dome ear trumpet so tiny it hides in your cupped hand (and works great too); a lady’s barrette hearing aid, a man’s tie clip hearing aid, and more. Neil will be glad to demonstrate these hearing aids and answer your questions during the following times: Thursday Friday Saturday Noon – 1:30 p.m. 2:30 p.m. - 4:30 p.m. 3:30 p.m. – 5 p.m. 3:30 p.m. – 5 p.m. Used Hearing Aid Collection The Hearing Loss Association of America is committed to helping people who need hearing aids obtain them, so when we read about a new non-profit called HearingHealth4U, we decided to help. The 2011 National Used Hearing Aid Drive has begun with a goal this year of reaching five hundred people with the “gift of hearing.” Do you have one or more old hearing aids in your “junk drawer?” We ask you to consider donating them to help someone in need hear again. We’ll have a collection box at the HLAA booth #1. You will receive acknowledgement of your donation directly from HearingHealth4U. Passport NEW! This handy expandable map fits nicely in your badge holder; it opens up to reveal the workshop schedule, the demo room schedule, and Exhibit Hall floor plan. As you connect with exhibitors, ask them to stamp their booth on the floor plan. Visit all the exhibitors and return to HLAA’s booth (#1) to enter a drawing for a complimentary registration for Convention 2012 in Providence, Rhode Island. Sponsored by Verizon Social Media We encourage Convention attendees to share their experiences at the Convention with their social networks. Social media tools like Facebook, Twitter, Blogs and RSS feeds can help our community share information about the HLAA convention and raise awareness about hearing loss. Below are tips on how to integrate them into your visit with us during Convention 2011. Convention Daily Blog by (e Many of you have already met Elizabeth, our Convention Blogger who uses a logo to sign her name—she goes by (e. The ( represents her hearing aid and the “e” represents the ear and her name. (e is an itinerant teacher of hard of hearing and deaf students for a public school district where she works with mainstreamed and self-contained students. She also manages a blog about education and various deaf and hard of hearing issues—it is called www.ehwhathuh.com. (e will post information about the Convention workshops and events she attends each day so check in to see what she has written.) Twitter Mention #HLAA2011 in any tweets you create regarding the Convention. This will allow users to look at all of the conversations about the Convention in one search. Share pictures on your smartphone of memorable things you see during the convention. After the Convention is over, HLAA will upload all of the pictures and post them to our Facebook page. Follow @HLAA for all of the latest news and updates about the Convention. GENERAL INFORMATION For information, visit www.hearing health4u.com or call Ray Deardorff at 707.628.6163. Facebook Search for “Hearing Loss Association of America” and “like” us to find out the latest updates, share pictures and stay up to date on events at Convention 2011. New exhibitor and Gold level sponsor, Audiotoniq, will donate $1 to HLAA for every person who “likes” us on Facebook during the Convention dates. HLAA’s Initiative for People Ages 18–35 with Hearing Loss HearingLossNation is a non-profit online community designed specifically for hard of hearing individuals between the ages of 18 and 35. Go to www.hearingloss.org and click on HearingLossNation on the home page. 41 CONVENTION 2011 CONTRIBUTORS CONVENTION 2011 CONTRIBUTORS 42 Gold Circle: $1,000 and above Jeannette E. Kanter Hollace Goodman Silver Circle: $500 – $999 Anonymous R.M. “Capt. Bob” and Mellie Bratcher Bronze Circle: $100 – $499 Anonymous Albert Badia Julianne M. Bishop Debbie Bottles Robert B. Branigin Gary and Mary Clark Molly C. Corum Cathy Fletcher Mary T. Fredericks Claudia J. Herczog Alan Kutner Richard McKinley Joseph Montano, Ed.D. Cheryl I. Perazzoli Howard and Georgia Potrude Wayne Roorda Juliëtte Sterkens, Au.D. Maurice Wilson Nevin Wingfield Robert O. Zastrow Friends: up to $99 Dianna Attaway Deb Charlea Baker Ruth D. Bernstein Mary C. Chizuk Joseph and Vicki Douglas Sylvia K. Frank Linda L. Harmon Janice E. Hedman Joan P. Ireland Karen A. Keil George N. Kosovich Dawn Lyons Ellen P. Mathis Maryann Messina Esther Miller, Au.D. Debbie Mohney Laurie and Steve Pullins David and Debbie Sherman Anne Taylor Harold and Rachel Terk Samuel and Janet Trychin Thomas and Kay Tyberg Therese C. Walden Margaret Wallhagen Do you have difficulty hearing on the phone? We’ve got the solution for you. Sprint Captioned Telephone Service allows you to speak and listen to your caller, while reading what they say in real-time! CapTel® 800i* Large, easy-to-read captions. n Up to 40dB volume amplification n for captioned calls. Buy a CapTel® 800i phone today n www.sprint800.com 1-800-233-9130 * High speed Internet and a phone line are required. $99.00 Special price Retail value $595. 00 CapTel® 800i Limited to one (1) device per household for qualified individuals only. Coupon Code for Free Shipping: HLAA11 Although Sprint IP, Fed IP, Sprint IP using IM, VRS and CapTel can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 services. By using Sprint IP, Fed IP, Sprint IP using IM, VRS and CapTel for emergency calling, you agree that Sprint is not responsible for any damages resulting from errors, defects, malfunctions, interruptions or failures in accessing or attempting to access emergency services through Sprint IP, Fed IP, Sprint IP using IM, VRS and CapTel; whether caused by the negligence of Sprint or otherwise. Other restrictions apply. For details, see www.sprintrelay.com. ©2011 Sprint. Sprint and the logo are trademarks of Sprint. CapTel is a registered trademark of Ultratec, Inc. Other marks are the property of their respective owners. CONVENTION 2011 SPONSORS CONVENTION 2011 SPONSORS The Hearing Loss Association of America extends sincere appreciation to the Sponsors of Convention 2011. GOLD LEVEL SILVER LEVEL FRIEND LEVEL $25,000 $15,000 $5,000 Audiotoniq A Wicked Evening at the Kennedy Center T-Mobile President and Executive Director’s Reception Deafness Research Foundation Research Symposium BRONZE LEVEL $10,000 CTIA A Wicked Evening at the Kennedy Center Apple Research In Motion (BlackBerry) Communication Access for the Research Symposium Ultratec AT&T Awards Breakfast and Ceremony Friday Afternoon Exhibit Hall Social SILVER LEVEL $15,000 RIT/NTID Three Morning Breaks CaptionCall Get Acquainted Party Tracfone Wireless Cochlear Americas Convention Blog Hamilton CapTel Oticon Registration Bags Saturday Afternoon Exhibit Hall Social Verizon Convention Passport Starkey Young Adult Scholarships & Young Adult Scavenger Hunt 44 MED-EL Badgeholders and Lanyards Hearing loops provided by Ampetronic Contacta Hearing Loop Systems Wireless Hearing Solutions YOUR SECOND SENSE connects you to life And SecondSenseHearing.com helps to keep that connection strong. Second Sense Hearing Solutions is built to help anyone affected by hearing health issues by providing information on hearing health and hearing instruments along with the largest network of independent hearing health providers. Discover the best hearing advice and care available today: SecondSenseHearing.com 888.575.2511 customercare@secondsensehearing.com SecondSenseHearing.com is provided by American Hearing Aid Associates New exhibitor and Gold level sponsor, Audiotoniq, will donate $1 to HLAA for every person who “likes” us on Facebook during the Convention dates. Search for “Hearing Loss Association of America” and “like” us to find out the latest updates, share photos and stay up to date on events at Convention 2011. Here’s your chance to be “Seen & Heard” in Hearing Loss Magazine! Join photographer Cindy Dyer in the back of the Exhibit Hall from 3 p.m. –5 p.m. on Saturday, June 18 for a photo session. If you haven’t already filled out her questionnaire online, please make sure you submit it before your photo session. Forms will be available on site. Select questions and answers will be used from each profile alongside a photo in a new one-page feature in the award-winning Hearing Loss Magazine. Sponsored by Thursday, June 16 8:30 p.m. –10 p.m. Regency A–D Ballroom Grab your 15 minutes of fame! Don’t Miss the Get Acquainted Party featuring Mark Robinson! This event is always a favorite of attendees as they arrive for the Convention and are anxious to meet up with old acquaintances and finally meet face-to-face with all those people they “like” on Facebook. Mark Robinson, one of the hottest comedy acts in the country, will perform at 9 p.m. He’s more than a comedian— he’s a magician, an illusionist, and a juggler. Prepare to laugh and be amazed at the same time! A Gift of a Lifetime Join HLAA’s Legacy Circle The Hearing Loss Association of America (HLAA) has been the nation’s leading organization representing 36 million Americans with hearing loss for more than 30 years. We must ensure the long-term financial security of the organization so we may continue to be the leader for the next 30 years. HLAA’s Legacy Circle is an opportunity for our friends and supporters to continue to honor the work and ensure the future of HLAA with a planned gift. To HLAA, a planned gift is more than the distribution of assets that have accumulated over a life time—it is a reflection of the principles you cherish and hope to perpetuate in the future. HLAA’s Legacy Circle offers you a way to make a larger gift in the future and yet, not worry that your gift will affect the assets you need during your lifetime. HLAA’s Legacy Circle will recognize your planned gift now, inspiring others to make the same long-term commitment to ensure the future of HLAA. HLAA’s Legacy Circle members can make a planned gift through a bequest, beneficiary designation (in insurance policies, retirement accounts, annuities, bank accounts, etc.), trusts, stocks, bonds, or real property. HLAA strongly recommends that planned gifts be made in consultation with your accountant, lawyer or financial planning advisor. HLAA’s Legacy Circle is for anyone who supports the important work of HLAA on behalf of people with hearing loss and their families. HLAA greatly appreciates a gift of any size—we value everyone’s support. To make a planned gift or for information, contact Joy Braun, HLAA development consultant, at jbraun@ hearingloss.org or 301.657.2248. Join the Walk4Hearing and Be Part of this Country’s Largest Event for People with Hearing Loss, Their Families and Friends The 2011 Walk4Hearing is happening again this fall in 14 cities across the country! We have a fundraising goal of $1.2 million and we NEED your help to reach it. Register today at www.walk4hearing.org. Fall Locations Portland, Oregon — September 17 Westchester, New York — September 18 Philadelphia, Pennsylvania — September 25 Minneapolis, Minnesota — October 1 North Western Ohio — October 1 New York City, New York — October 2 Grand Rapids, Michigan — October 9 Salt Lake City, Utah — October 15 West Windsor, New Jersey — October 15 Chicago, Illinois — October 15 Mid-Hudson, New York — October 15 Boston, Massachusetts — October 16 Houston, Texas — November 5 Washington, D.C. — November 6 2011 National Sponsors Presenting Sponsor Platinum Sponsor Gold Sponsors EXHIBIT HALL FLOOR PLAN EXHIBIT HALL FLOOR PLAN 48 EXHIBIT HALL FLOOR PLAN EXHIBIT HALL FLOOR PLAN 49 EXHIBITORS LISTED ALPHABETICALLY E X H I B I T O R S L I S T E D A L P H A B E T I C A L LY Current List of HLAA Convention 2011 Exhibitors, as of May 26, 2011 (Companies listed in red are Convention 2011 Sponsors.) Company Name Booth No. Advanced Bionics……………………………………………………………………………………………………………………………………… 24 Alternative Communication Services, LLC…………………………………………………………………………………………………………… 30 American Abilities Television Network… …………………………………………………………………………………………………………… 58 American Academy of Audiology……………………………………………………………………………………………………………………… 50 American Speech-Language-Hearing Association (ASHA)… ……………………………………………………………………………………… 43 Amplicom USA… ……………………………………………………………………………………………………………………………………… 32 AT&T Services… ……………………………………………………………………………………………………………………………………… 37 AuDBling………………………………………………………………………………………………………………………………………………… 49 Audiotoniq… …………………………………………………………………………………………………………………………………………… 23 CaptionCall……………………………………………………………………………………………………………………………………… 41 & 42 Caption First, Inc.……………………………………………………………………………………………………………………………………… 39 Clarity…………………………………………………………………………………………………………………………………………………… 45 ClearCaptions… ……………………………………………………………………………………………………………………………………… 54 ClearSounds Communications… …………………………………………………………………………………………………………………… 13 Coast2Coast Captioning… …………………………………………………………………………………………………………………………… 22 Cochlear Americas (Exhibit Hall & Foyer)… ………………………………………………………………………………………………… 27 & 84 Communications Services for the Deaf (CSD)……………………………………………………………………………………………………… 72 Deafness Research Foundation……………………………………………………………………………………………………………………… 59 Department of Defense Computer/Electronic Accommodations… ……………………………………………………………………………… 20 Ear Gear………………………………………………………………………………………………………………………………………………… 35 Ear Technology/Dry & Store… ……………………………………………………………………………………………………………………… 18 EARtrak… ……………………………………………………………………………………………………………………………………………… 63 Federal Communications Commission (FCC)… …………………………………………………………………………………………………… 64 Gallaudet University Peer Mentoring Program… …………………………………………………………………………………………………… 19 Hamilton CapTel… …………………………………………………………………………………………………………………………… 16 & 17 Hamilton Relay… ……………………………………………………………………………………………………………………………………… 31 HARC Mercantile (Convention & Hearing Loop Conference)… …………………………………………………………………………………… 4 Harris Communications (Convention & Hearing Loop Conference)… …………………………………………………………………………… 15 Hayleigh’s Cherished Charms………………………………………………………………………………………………………………………… 62 Hearing Loop Systems (Convention & Hearing Loop Conference)………………………………………………………………………………… 10 Hearing Loss Association of America………………………………………………………………………………………………………………… 1 Maryland Relay/Maryland Accessible Telecommunications Program… ………………………………………………………………………… 33 MED-EL… ……………………………………………………………………………………………………………………………………………… 8 Micropower Battery… ………………………………………………………………………………………………………………………………… 57 National Institute on Deafness & Other Communication Disorders (NIDCD)… ………………………………………………………………… 38 NBC-HIS………………………………………………………………………………………………………………………………………………… 61 NOAA Weather Radio… ……………………………………………………………………………………………………………………………… 29 Oticon…………………………………………………………………………………………………………………………………………… 11 & 12 Panasonic… …………………………………………………………………………………………………………………………………………… 25 Phonak… ……………………………………………………………………………………………………………………………………………… 60 QuickCaption, Inc.……………………………………………………………………………………………………………………………………… 48 Research In Motion Limited (BlackBerry)… ………………………………………………………………………………………………………… 69 Rochester Institute of Technology/National Technical Institute for the Deaf… ………………………………………………………………… 14 Samsung Telecommunications America… ………………………………………………………………………………………………………… 40 Serene Innovations, Inc.… …………………………………………………………………………………………………………………………… 9 Sonic Alert, Inc.………………………………………………………………………………………………………………………………………… 34 Sonus Hearing Care Professionals…………………………………………………………………………………………………………………… 71 SoundAid Hearing Aid Warranties… ………………………………………………………………………………………………………………… 21 Sprint CapTel—Internet Café… ……………………………………………………………………………………………………………………… 66 Starkey Laboratories, Inc.… ………………………………………………………………………………………………………………………… 44 T-Mobile… ……………………………………………………………………………………………………………………………………………… 5 Telecommunications for the Deaf, Inc.… …………………………………………………………………………………………………………… 53 Telecommunciations Industry Association… ……………………………………………………………………………………………………… 51 Teltex… ………………………………………………………………………………………………………………………………………………… 52 The Z… ………………………………………………………………………………………………………………………………………………… 36 Ultratec… ……………………………………………………………………………………………………………………………………… 46 & 47 Verizon… ……………………………………………………………………………………………………………………………………………… 82 Westone Laboratories… ……………………………………………………………………………………………………………………………… 70 Additional Sponsors: Apple CTIA – The Wireless Association® Tracfone Wireless, Inc. Verizon 50 Exhibitors at the Hearing Loop Conference: Ampetronic Hamilton CapTel HARC Mercantile Harris Communications Hearing Loop Systems Univox VA Systems, LTD E X H I B I T O R S W I T H C O M PA N Y D E S C R I P T I O N Advanced Bionics 24 Advanced Bionics is a global leader in developing the most advanced cochlear implant systems in the world. Founded in 1993 and working with Phonak under the Sonova Group since 2009, AB develops cutting-edge cochlear implant technology that restores hearing to the deaf and allows recipients to hear their best. The American Academy of Audiology is the world’s largest professional organization of, by, and for audiologists. Our mission is to promote quality hearing and balance care by advancing the profession of audiology through leadership, advocacy, education, public awareness, and research. We serve the professional, the public, and our patients, along with our Academy Partners: AAA Foundation, American Board of Audiology, Accreditation Commission for Audiology Education, and the Student Academy of Audiology. Alternative Communication Services, LLC (ACS) 30 American Speech-LanguageHearing Association (ASHA) P.O. Box 278 Lombard, IL 60148 800-335-0911 info@ACSCaptions.com www.ACSCaptions.com 2200 Research Boulevard Rockville, MD 20850 800-638-8255 www.asha.org 866-844-HEAR (4327) hear@advancedbionics.com www.advancedbionics.com Alternative Communication Services, LLC provides the highest quality voice-to-text and sign language services. In the area of text, we provide CART, remote CART, captioning and Text Interpreting (C-Print & TypeWell). We make educational classes, business teleconference calls and meetings accessible. We look forward to demonstrating to you why we are the alternative! Spanish captioning services are also available. American Abilities Television Network 58 www.mirusmedia.net or www.mirusmediapro.com American Abilities Television NetworkTM is a television network devoted to creating, producing and distributing quality programming on a variety of subjects for our deaf and hard of hearing viewers. AATV was launched Sunday, January 13, 2008, on CW Rochester Channel 16 and continues to grow. All programming features open captioning. Our programming includes “Medical Update” with medical news you can use from A-Z, “Personal Profiles” with interviews of inspirational people who are making a difference in the world, “Talking & Signing,” a location show covering events in the community and “AATV Classic Theater,” a program featuring documentaries and entertainment programs. Ask your local TV stations to carry our weekly programming today. American Academy of Audiology (The Academy) 11730 Plaza America Drive, Suite 300 Reston, VA 20190 703-790-8466 50 43 The American Speech-Language-Hearing Association (ASHA) is the professional, scientific, and credentialing association for 145,000 members and affiliates who are audiologists, speech-language pathologists and speech, language, and hearing scientists. Amplicom USA 32 Michael Abramowitz, President 516-783-7171 516-342-5722 Fax www.amplicomusa.com Amplicom USA is in the business of distributing quality made telecommunication products and accessories for people who are hard of hearing, have low vision and those in the aging population. With its European partners, Amplicom USA works to design innovative solutions for those who are dealing with hearing and vision loss. AT&T Services 37 www.att.com AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates—AT&T operating companies—are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation’s fastest mobile broadband network, we are a leading provider of wireless, Wi-Fi, high speed Internet and voice services. A leader in mobile broadband, AT&T also offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T | DIRECTV brands. The company’s suite of IP-based busi- ness communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising. NEW EXHIBITOR AuDBling 49 Noël Crosby 941-320-6167 AuDBling@gmail.com AuDBling.com AuDBling offers a wide variety of cochleathemed and hearing loss awareness gifts. These products are the perfect gift for anyone! Not only are they beautiful and fun to wear, they also are a natural “conversation starter” and can lead to an open discussion about hearing loss and the benefits of treatment…a discussion that is important not only to audiologists and their current patients, but to those who are living with hearing loss. My desire is that AuDBling products will one day create a dialogue, much like the pink ribbon did for breast cancer awareness, on the importance of receiving treatment for hearing loss. NEW EXHIBITOR Audiotoniq 23 Harold Mindlin, VP, Sales & Marketing Harold@audiotoniq.com 512-658-9934 www.audiotoniq.com EXHIBITORS WITH COMPANY DESCRIPTION A info@audiology.org www.audiology.org Audiotoniq’s breakthrough technology for hearing aids and hearing testing promises greater convenience for patients at significantly lower costs. Audiotoniq is committed to supporting affordable hearing health care, and is currently developing a novel hearing aid system and clinical hearing test to be released in summer 2011. C NEW EXHIBITOR CaptionCall® 41 & 42 Life is calling 877-557-2227 www.captioncall.com CaptionCall® is a state-of-the-art telephone for anyone who has difficulty hearing on the phone. Providing a service similar to closedcaption television, CaptionCall uses voice recognition technology and a fast transcription service to provide written captions of what the other person is saying, displayed in real-time on a large, easy-to-read screen. This free, FCCfunded service, combined with the intuitive continued on page 52 51 EXHIBITORS WITH COMPANY DESCRIPTION E X H I B I T O R S W I T H C O M PA N Y D E S C R I P T I O N C ClearSounds Communications, Inc. 13 continued from page 51 CaptionCall phone and friendly customer support, helps people use the phone again with confidence. CaptionCall is another innovative solution from Sorenson Communications, offering technology and services for assistive communications markets since 1995. Sorenson is the worldwide leader in telecommunication relay services. NEW EXHIBITOR Caption First, Inc. 39 800-825-5234 info@captionfirst.com www.captionfirst.com Caption First is proud to offer the following services: CART and captioning, remote or onsite Webcast captioning (several display variations available) Captioning in Adobe Connect, Elluminate, Nefsis, Second Life and other Internet based platforms Transcription services (delivery in as little as 24 hours) Video captioning Emergency captioning services CART, captioning and technical consulting services Voicing services Remote CART PC rental Video and audio equipment rental Encoder rental (in stock and fully tested) Clarity 45 Chattanooga, TN 800-426-3738 www.clarityproducts.com Patented Clarity® Power™ technology made Clarity the world’s leading supplier of amplified telephones. A passion for changing lives and leading the industry with revolutionary technology has become a hallmark of Clarity. Today, this tradition continues with the launch of Digital Clarity Power™ and the new ClarityLogic® diagnostic service. NEW EXHIBITOR ClearCaptions 54 www.clearcaptions.com ClearCaptions is a free captioning service that works on equipment you already have: a telephone and an Internet-connected computer, tablet, or smartphone. ClearCaptions on your phone call is similar to closed captions on your TV; you can hear AND read what’s being said, taking the frustration out of hearing on the phone. Take your captions mobile with the free ClearCaptions app for iPhone, iPad, and iPod Touch, and now Android devices. 52 1743 Quincy Avenue, Suite 155 Naperville, IL 60540 877-784-1695 888-814-7615 TTY 888-654-9219 Fax www.clearsounds.com ClearSounds® Communications, a worldwide leader in amplified communications products, is proud to announce the launch of their new Clean, Green, Smart line of phones. This new line incorporates all of the powerful amplification and tone management ClearSounds has become known for, along with IonArmour® natural anti-microbial protection so phones have built-in protection against microbial growth. NEW EXHIBITOR Coast2Coast Captioning, LLC 22 Contact: Jennifer M. Bonfilio 866-828-1822 info@c2ccaptioning.com www.c2ccaptioning.com c2cc provides CART/Captioning services at meetings, conferences, graduations, classes, and stadiums nationwide. We learned a stenographic theory on “that little machine” and spent years honing our skills. We capture the spoken word, translate it through software, and instantly display it on a screen to serve one individual to thousands. Cochlear Americas (Exhibit Hall & Foyer) 27 & 84 13059 E. Peakview Avenue Centennial, CO 80111 800-523-5798 info@cochlear.com www.cochlear.com NEW EXHIBITOR 102 North Krohn Place Sioux Falls, SD 57103 605-367-5760 800-642-6410 Toll Free Voice 866-273-3323 Toll Free TTY 605-496-0738 Videophone inquiry@c-s-d.org D Deafness Research Foundation 72 59 Andrea Boidman, Executive Director Publisher, Hearing Health Magazine 363 Seventh Avenue, 10th Floor New York, NY 10001-3904 212-257-6141 Direct 212-257-6140 General Inquiries 212-257-6139 Fax aboidman@drf.org www.drf.org DRF’s mission is to attain a lifetime of healthy hearing and balance through quality research, education, and advocacy. Since its founding in 1958, DRF has awarded more than 2,000 research grants, totaling more than $26 million. For a free subscription to DRF’s award-winning Hearing Health Magazine, visit www.drf.org. Department of Defense Computer/Electronic Accommodations Program Cochlear™ is the leader in implantable hearing solutions. Cochlear Nucleus® 5 is the newest, most advanced cochlear implant for treating severe-to-profound sensorineural hearing loss. Baha® BP100 Sound Processor is the industry’s first programmable bone conduction hearing solution for treating conductive and mixed hearing loss, and single-sided sensorineural deafness. Communication Services for the Deaf (CSD) CSD is a private, nonprofit organization dedicated to providing broad–based services, ensuring public accessibility and increasing public awareness of issues affecting deaf and hard of hearing individuals. Through global leadership and a continuum of quality communication services and human service programs, CSD provides the tools conducive to a positive and fully integrated life. CSD’s mission is to provide greater opportunities for access, independence and awareness for all individuals who are deaf or hard of hearing. Through global leadership and a continuum of quality communication services and human services programs, CSD provides the tools conducive to a positive and fully integrated life. 20 www.tricare.mil/cap The Computer/Electronic Accommodations Program (CAP) provides assistive technology and accommodations to federal employees with disabilities and wounded service members. These include accommodations for individuals with blind/low vision, cognitive, communication, deaf/hard of hearing or dexterity conditions. E NEW EXHIBITOR Ear Gear Mark Rosal 888-766-1838 info@gearforears.com www.gearforears.com 35 Ear Gear, is an acoustically transparent, water resistant double wall spandex nylon sleeve that protects hearing instruments from dirt, sweat, moisture and loss. Ear Gear makes models to fit hearing instruments from the smallest RIC to cochlear implants. Ear Gear is available in 8 colors and in corded and cordless and monaural models. Ear Technology/Dry & Store 18 Katy Pindzola 888-327-1299 info@eartech.com www.eartech.com Go ahead and sweat! Your hearing aids will thank you when you use Dry & Store every night. Visit us to learn about TransEar® for single-sided deafness, and Clik®, the revolutionary open-fit BTE that puts you in the driver’s seat. Our hallmark is innovation with a purpose: helping people hear better every day. NEW EXHIBITOR EARtrak 63 Susan Clutterbuck +61 351 740699 outcomes@eartrak.com www.eartrak.com F Hamilton CapTel If you just can’t hear on the phone, Hamilton CapTel allows you “see what they say” by viewing captions of what’s said on telephone calls. Stop by to see our family of solutions, including the CapTel 800i, Hamilton Web CapTel, and Hamilton Mobile CapTel Apps for iPhone, BlackBerry and Android. 31 800-618-4781 info@hamiltonrelay.com www.hamiltonrelay.com Hamilton Relay offers a variety of services including State 711 Relay, Internet Relay and Captioned Telephone Services. Stop by the Hamilton Relay booth to learn about our services, including the recently introduced Mobile Captions Service—an innovative way of using Voice Carry Over on a mobile device. 4 64 800-445-9968 info@harc.com www.harc.com 19 HARC® Mercantile provides the latest in hearing assistance technology: communications and alerting devices for the hard of hearing and deaf; induction loop systems; infrared TV listeners; personal and wide area FM systems. Come see what’s new in cell phone solutions, telephones, personal amplifiers, and TV listening. www.fcc.org G Dr. Stephen Weiner, Dean 202-448-7272 202-651-5987 Fax cpso@gallaudet.edu The Gallaudet University Peer Mentor Training Certificate Program is a graduate level certificate program designed to train qualified hard of hearing or deaf individuals to help others adapt to their hearing loss by providing them the needed skills and support under Harris Communications (Convention & Hearing Loop Conference) 15 15155 Technology Drive Eden Prairie, MN 55344 800-825-6758 www.harriscomm.com Harris Communications is a national one-stop shopping source for hard of hearing individuals. Products include: amplified phones, cell phone accessories, assistive listening devices, TV amplifiers, loud alarm clocks and signalers as well as books about coping with hearing loss. NEW EXHIBITOR 16 & 17 888-514-7933 info@hamiltoncaptel.com www.hamiltoncaptel.com HARC® Mercantile NEW EXHIBITOR Gallaudet University Peer Mentoring Program H Hamilton Relay EARtrak was developed to give consumers a voice in improving hearing care. Consumers can contribute their opinions about their experiences with hearing aids and service delivery by completing a Customer Satisfaction Survey. These results help guide consumers to those clinics delivering the highest standards of hearing care (5-star performers!). Federal Communications Comission (FCC) the supervision of certified or licensed hearing health professionals. The program is a predominantly distance learning (online) 16-credit unit graduate level curriculum that is contained in 7 courses completed over a period of 2 years. This allows for individuals who have work or family-related obligations to participate. The courses are taught by aural rehabilitation professionals who may be audiologists, speech pathologists, and others in related fields. Materials for the course have been written by both professionals and consumers with hearing loss. Hayleigh’s Cherished Charms 62 cherishedcharms@gmail.com www.HayleighsCherishedCharms.com As the 2010 Oticon Focus on People Award winner, 12 year-old Hayleigh Scott is determined to inspire others and eliminate negative stereotypes about hearing loss. Her parents attempted to hide her hearing aids, but at age five she boldly stated, “I want them to stand out and shine!” From her ideas, she created patented hearing aid charms, cochlear implant charms and tube twists. Visit her feel good website or follow Hayleigh on Facebook (Hayleigh’s Cherished Charms) or Twitter (cherished charms). Come meet an inspiring young role model! Hearing Loop Systems (Convention & Hearing Loop Conference) EXHIBITORS COMPANY DESCRIPTION EXHIBITORS WITHWITH COMPANY DESCRIPTION E X H I B I T EOXRHSI BW TH O IM P ACNOYMDP A ES I TIO R S CW TH NC Y RDI EPSTCI O R INP T I O N 10 11952 James Street Holland, MI 49424 800-968-2444 616.-392-6880 Fax www.hearingloopsystems.com Hearing Loop Systems was established in 2008 by a contracting company with more than 30 years of experience in the installation of audio/ video systems for churches, schools, airports, convention centers, meeting rooms, sports facilities, and other commercial establishments. As the nation’s leading provider of loop systems, our dedication to quality is unmatched. With the popularity and awareness of loops on the rise, we are developing a network of certified installation companies across the United States. Our American built products exceed industry standards. We are working together with audiologists, architects, consulting firms, and non-profit organizations across the country to promote and develop looped communities. Hearing Loop Systems is extremely excited about what is happening in this industry, and has a passion to promote, provide, and teach people about loop systems. continued on page 54 53 EXHIBITORS WITH COMPANY DESCRIPTION E X H I B I T O R S W I T H C O M PA N Y D E S C R I P T I O N H NEW EXHIBITOR continued from page 53 Hearing Loss Association of America Micropower Battery Company 1 7910 Woodmont Avenue, Suite 1200 Bethesda, MD 20814 301-657-2248 301-913-9413 Fax www.hearingloss.org www.walk4hearing.org Visit the HLAA booth to find out more about our programs and services, including membership, Hearing Loss Magazine, Walk4Hearing, American Academy of Hearing Loss Support Specialists, advocacy efforts, and more. The booth will be staffed by volunteers and HLAA National staff members—stop by and say “hello.” Also, once your Passport is stamped by all exhibitors, stop back here to enter a drawing for a complimentary registration for Convention 2012 in Providence, R.I. M NEW EXHIBITOR Maryland Relay/Maryland Accessible Telecommunications Program 33 410-767-6962 www.mdrelay.org Maryland Relay is a free public service that allows persons with hearing or speech loss to stay independent on the telephone. Maryland Accessible Telecommunications distributes free amplifiers and captioned phones, ring signalers, hands-free phones, and other assistive devices to qualified applicants who have difficulty using standard telephone. MED-EL Corporation 8 2511 Old Cornwallis Road, Suite 100 Durham, NC 27713 888-633-3524 implants@medelus.com www.medel.com Since 1975, MED-EL has set new standards in hearing implant innovations, developing and manufacturing technologically advanced hearing solutions for people with varying degrees of hearing loss. MED-EL hearing implant systems combine the latest scientific advances, engineering and manufacturing techniques for performance, safety and reliability. MED-EL offers the broadest portfolio of hearing implant systems, including the MAESTRO cochlear implant system and the Vibrant Soundbridge®. 54 57 800-680-CELL (2355) www.Microbattery.com We are Microbattery.com, a distributor and retailer of hearing aid batteries, other battery types and hearing aid accessories. Our online e-commerce site is perhaps the most successful hearing aid battery store in the world. Microbattery.com offers hearing aid batteries from every manufacturer in the world at extremely competitive prices. Sales programs and card imprinting are available to audiologists and hearing aid professionals. N National Institute on Deafness and Other Communication Disorders (NIDCD) 38 31 Center Drive – MSC 2320 Bethesda, MD 20892-2320 www.nidcd.nih.gov The National Institute on Deafness and Other Communication Disorders (NIDCD) conducts and supports biomedical and behavioral research and research training in the normal and disordered processes of hearing, balance, smell, taste, voice, speech, and language. For more information on NIDCD programs visit our webssite at www.nidcd.nih.gov. N NBC-HIS 61 33966 W 8 Mile Rd. Suite 101 Farmington Hills, MI 48335 734.522.2900 734.522.0900 Fax The National Board for Certification is an independent, non-profit, credentialing organization, established in 1981 to promote continuing competency assurance of hearing health professionals, and to provide a standard of excellence in hearing health care for the consumer. It is the only board certification program in the hearing health care industry accredited by the National Commission for Certifying Agencies (NCCA). NOAA Weather Radio 29 broadcasting continuous weather information directly from the nearest National Weather Service office. NWR broadcasts official Weather Service warnings, watches, forecasts and other hazard information 24 hours a day, 7 days a week. O Oticon 11 & 12 29 Schoolhouse Road Somerset, NJ 08873 800-526-3921 www.oticonus.com Oticon Chili is a new generation of Super Power hearing instruments. It introduces new approaches in audiology, connectivity, and reliability. More than another powerful hearing instrument, it’s a new way forward in meeting specific needs of people with severe to profound hearing loss. For example, Chili works with Oticon ConnectLine Microphone and Streamer, enabling a conversation partner to transmit their voice wirelessly into your hearing instruments. In addition, Streamer and ConnectLine offer remote control capability and wireless connectivity options for phone, TV, and more. P Panasonic 25 One Panasonic Way Secaucus, NJ 07094 201-348-7000 www.panasonic.com Based in Secaucus, NJ, Panasonic Corporation of North America markets a broad line of digital and other electronics products for consumer, business and industrial use, including HDTV and telephone products. The company is the principal North American subsidiary of Panasonic Corporation (NYSE: PC), and the hub of Panasonic’s U.S. branding, marketing, sales, service and R&D operations. Phonak 60 Life is on 4520 Weaver Parkway Warrenville, IL 60555 www.phonak-us.com 1325 East West Highway (OPS17) Silver Spring, MD 20910 301-713-9478 w-nws.webmaster@noaa.gov www.weather.gov/nwr We are sensitive to the needs of everyone who depends on our knowledge, ideas and care. And by creatively challenging the limits of technology, we develop innovations that help people hear, understand and experience more of life’s rich soundscapes. NOAA Weather Radio All Hazards (NWR) is a nationwide network of radio stations Interact freely. Communicate with confidence. Live without limit. Life is on. E X H I B I T O R S W I T H C O M PA N Y D E S C R I P T I O N QuickCaption 48 www.QuickCaption.com QuickCaption proudly offers reliable and highquality real-time captioning and CART services nationwide, both onsite as well as remotely via the Internet. In addition, QuickCaption offers prompt and professional video/media captioning and/or verbatim transcription services. Ask about our new MOBILE remote CART! If it can be captioned, we can caption it! R Research In Motion Limited (BlackBerry) 69 www.rim.com www.blackberry.com Research In Motion (RIM), a global leader in wireless innovation, revolutionized the mobile industry with the introduction of the BlackBerry® solution in 1999. The BlackBerry product line includes the BlackBerry® PlayBook™ tablet, the award-winning BlackBerry smartphone, software for businesses and accessories. For information about BlackBerry accessibility solutions, visit www.blackberry. com/accessibility. Rochester Institute of Technology/National Technical Institute for the Deaf (RIT-NTID) 14 585-475-6700 (v/TTY) 1-866-644-6843 (v/TTY) www.rit.edu/NTID Every year more than 1,500 ambitious, diverse and career-oriented deaf and hard of hearing students from every state and around the world find a home with more than 12,000 hearing undergraduate students at RIT, a world leader in providing outstanding access and support services to give students a competitive edge when they graduate. S Samsung Telecommunications America 1301 E. Lookout Drive Richardson, TX 75082 Contact: Kendra Green Manager, Regulatory Compliance kgreen@sta.samsung.com 972-761-7123 972-761-7678 Fax www.samsungwireless.com 40 Samsung Telecommunications America, LLC, a Dallas-based subsidiary of Samsung Electronics Company, Ltd., researches, develops and markets wireless handsets and telecommunications products throughout North America. S NEW EXHIBITOR Serene Innovations, Inc. 9 14731 Carmenita Road Norwalk, CA 90650 customercare@sereneinnovations.com www.sereneinnovations.com Serene Innovations specializes in the development and manufacturing of communication products for seniors and people with special needs. Serene’s current product range consists of a line of cordless and corded amplified phones, telephone amplifiers, telephone loud ringers, TV listening devices, personal listeners, hearing aid dryers and more. Established in 2002, Serene is a relatively young company, but founders George Cheung and Peter Lee have been in the industry for more than 30 years. They are well known for their innovations, passion and dedication in serving their customers. Their inventions have won numerous U.S. and Chinese patents. Sonic Alert, Inc. 34 1050 E. Maple Road Troy, MI 48083 248-577-5400 248-577-5433 Fax www.sonicalert.com Sonic Alert. Specialized Hearing Solutions. Everyday hearing products for everyday people. Supplying amplified alarm clocks, telephones, signalers, and personal listening devices for more than 39 years. NEW EXHIBITOR Sonus Hearing Care Professionals 71 Sonus Hearing Care Professionals is a medical model audiology practice. Our PatientCentered ApproachSM is the foundation of our commitment. We begin by properly evaluating your hearing and listening to you about your needs and your lifestyle. Next, we create a hearing solution just for you. We offer the widest selection of hearing aids available from top manufacturers, so our recommendations are unbiased. We also offer an industry-leading risk-free 75-day trial to ensure your hearing aids are exactly what you want. Finally, we stay with you through ongoing support. The Sonus Solution™ packages offer you peace of mind with up to three years of warranties and free batteries, ensuring that you’ll enjoy your hearing for years after your first visit with us. Sonus Alexandria Heather A Siskovic, MS, CCC-A Alexandria Professional Building 4660 Kenmore Avenue, Suite 409 Alexandria, VA 22304 703-823-3336 heather.siskovic@gmail.com Sonus Arlington Sandee Romano, Au.D., CCC-A 3260 Wilson Boulevard Arlington, VA 22201 703-525-1898 sromano@sonusarlington.com Sonus Fairfax Alexia-Iris Carballo, Au.D., CCC-A 8301 Arlington Blvd Ste 302 Fairfax, VA 22031 703-204-1123 acarballo@sonusfairfax.com SoundAid Hearing Aid Warranties 21 4318 Downtowner Loop North, Suite K Mobile, AL 36609 800-525-7936 warranties@soundaid.com www.Soundaid.com EXHIBITORS WITH COMPANY DESCRIPTION Q SoundAid Hearing Aid Warranties is a directto-consumer hearing aid warranty company offering loss, damage and/or component failure coverage on all makes and models of hearing aids and tinnitus devices. Sprint CapTel—Internet Café 66 SprintCapTel@Sprint.com or www.sprint800.com Sprint Relay offers a comprehensive range of services and wireless devices which allow individuals who are deaf, hard of hearing, speech disabled, or hearing, to communicate with anyone! Sprint Relay is a leader in providing services and innovative technologies that give our customers freedom to choose their preferred communication method. This year Sprint Relay is celebrating their 20th Anniversary! Also, 4G, the fastest wireless network, is launching across the nation! Services include: Sprint Video Relay, Sprint Mobile VRS app for Sprint 4G phones, Sprint IP Relay, Sprint IP using Instant Messaging, Sprint CapTel/WebCapTel, Federal Relay and Sprint Relay Store. continued on page 56 55 EXHIBITORS WITH COMPANY DESCRIPTION E X H I B I T O R S W I T H C O M PA N Y D E S C R I P T I O N S continued from page 55 Starkey Laboratories, Inc. 44 6700 Washington Ave. S. Eden Prairie, MN 55344 (800) 328-8602 www.starkey.com Starkey Laboratories, Inc. is a privately held, global hearing technology company headquartered in Minnesota. This company is recognized for its innovative design, development and distribution of comprehensive digital hearing systems—including invisible and wireless solutions. Founded in 1967, Starkey employs 3,500 people and conducts business in more than 100 markets worldwide. T T-Mobile USA 5 www.T-Mobile.com Based in Bellevue, Washington, T-Mobile USA is the U.S. operating entity of T-Mobile International AG, the mobile communications subsidiary of Deutsche Telekom (NYSE:DT). Serving more than 32.8 million customers, multiple independent research studies continue to rank T-Mobile among the highest in numerous regions throughout the U.S. in wireless customer care and call quality. Dedicated to being America’s most highly-regarded service company, T-Mobile offers a variety of innovative wireless products and services that help empower people to connect to those who matter most. Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI) 53 info@tdiforaccess.org www.tdiforaccess.org TDI is an active national advocacy organization focusing its energies and resources to address equal access issues in telecommunications and media for four constituencies in deafness and hearing loss, specifically people who are deaf, hard-of-hearing, late-deafened, or deaf-blind. We see a world of tomorrow where persons who are deaf or hard of hearing have barrier free access to all forms of information, entertainment and telecommunications, thus enabling them to live independently and to participate in society. Telecommunications Industry Association 2500 Wilson Boulevard, Suite 300 Arlington, VA 22201 703-907-7700 www.tiaonline.org 56 51 Come to the TIA booth to see demonstrations and test for yourself the latest in cordless telephones that comply with the new TIA-1083 standard. TIA-1083 contains requirements which reduce interference caused by digital cordless telephones when magnetically coupled to hearing aids and cochlear implants using a T-coil. Learn more about TIA’s commitment in supporting the hearing loss community and about the development of the newly-licensed logo that identifies usage on the packaging of products on store shelves now to identify telephones which comply with the new TIA-1083 standard. TIA represents the global information and communications technology (ICT) industry through standards development, advocacy, business opportunities, market intelligence and worldwide environmental regulatory compliance. Teltex, Inc. 52 1081 West Innovation Drive Kearney, MO 64060 (888) 515-8120 V/TTY (816) 628-1949 (816) 635-4043 Fax www.teltex.com U Ultratec, Inc. 46 & 47 450 Science Drive Madison, WI 800-482-2424 www.ultratec.com service@ultratec.com See word-for-word captions during your phone calls with the CapTel Captioned Telephone from Ultratec, the world’s leading developer of text telecommunication technology for people with hearing loss. Now you can even get phone captions over the Internet! Come make a CapTel call and try it for yourself. V Teltex provides equipment for hard of hearing and deaf individuals. We are a National Distributor and Factory Service Center for manufacturers of ALDs. Since we specialize in amplified phones, TTYs, ALDs, unique notification and Smoke Detection Systems, we provide extra support after your purchase. Your satisfaction is guaranteed before, during, and after the sale. The following is standard with your purchase: • Free operational and technical support via toll free voice/TTY telephone number • 30-Day Money Back Guarantee • In and Out of Warranty Repair Service on all products purchased The Z Communications Commission requirements. Dedicated to a spirit of innovation and commitment to excellence, The Z continues to set the industry standard as the nation’s premier VRS provider, particularly in the field of mobile VRS. 36 Launched in 2000, CSDVRS was developed by and for deaf and hard of hearing individuals as one of many services available from a nonprofit agency in Sioux Falls, SD. It was the first national organization to commercially develop and perfect video relay applications for deaf and hard of hearing consumers, spawning a booming video relay services (VRS) industry. Today, we’re known as The Z®: a stand-alone, for-profit company headquartered in Clear-water, FL. The Z offers the best videophone technology, providing customers with equipment and application options to meet their individual needs and offering features not available through other VRS providers. Professional, nationally certified interpreters follow standards of service excellence above and beyond Federal Verizon 82 www.verizon.com W NEW EXHIBITOR Westone Laboratories, Inc. 70 2235 Executive Circle Colorado Springs, CO 80906 800-525-5071 800-736-9576 Fax www.westone.com westone@westone.com Since 1959, Westone has specialized in customfit hearing instrument earpieces as well as other products to protect and enhance hearing, facilitate communication, and support hearing health care professionals. Our dedication to absolute quality, uncompromising service, and “The Golden Rule” have made us a world leader in our industry. Exhibitor descriptions and contact information are provided by the companies. Mention of goods or services in these descriptions does not mean Hearing Loss Association of America endorsement. While every effort is made to ensure the accuracy of data within this publication, Hearing Loss Association of America cannot be held responsible for errors or omissions. THE NEXT BIG HEARING TECHNOLOGY PUTS YOU IN CONTROL Audiotoniq is a hearing healthcare company on a mission to make hearing aids more affordable. We are committed to developing advanced technologies that give people with hearing loss greater access and convenience. Better hearing through innovation — only from Audiotoniq. To learn more, visit audiotoniq.com. Win a FREE pair of Audiotoniq hearing aids. Register at BOOTH 23. Hear. Be Heard. Copyright © 2011 Audiotoniq, Inc. All Rights Reserved. BOARD/ADVISORS/STAFF/VOLUNTEERS B O A R D / A D V I S O R S / S TA F F / V O L U N T E E R S BOARD OF TRUSTEES FOUNDER Howard E. “Rocky” Stone (1925-2004) In 1979, Rocky Stone founded the organization as Self Help for Hard of Hearing People (SHHH). The thinking behind the self-help philosophy for SHHH was to enhance each of us as human beings. Hearing loss was an important but secondary consideration. Once we accept responsibility for ourselves, we have to learn to love ourselves, and then, each other. —Rocky Stone Peter Fackler, NY, President Deb Charlea Baker, VT, Vice President Michael Stone, DC, Treasurer Diana Bender, Ph.D., PA, Secretary Brenda Battat, MD, ex-officio Francis Beecher, FL Kathy Borzell, NC Suzanne D’Amico, NY James DeCaro, Ph.D., NY Jeannette Kanter, NY Zachary La Fratta, DC Paul M. Lurie, IL Vic Matsui, VA Joseph Montano, Ed.D., NY Nancy Lelewer Sonnabend, MA Margaret Wallhagen, CA PROFESSIONAL ADVISORS Medical Paul Hammerschlag, M.D. — New York University Medical Center John W. House, M.D. — House Ear Institute/Clinic Michael D. Seidman, M.D. — Henry Ford Hospital MENTAL HEALTH/ REHABILITATION Samuel Trychin, Ph.D. AUDIOLOGY Jane R. Madell, Ph.D. — New York Eye & Ear Infirmary Jennifer Yeagle — The Listening Center, Johns Hopkins LEGAL Henry Fader — Pepper Hamilton LLP TECHNICAL Linda Kozma-Spytek, MA, CCC-A — Gallaudet University Mead Killion, Ph.D. — Etymotic Research Harry Levitt, Ph.D. — RERC, Gallaudet University EDUCATION/ CHILDREN’S ISSUES Carol Flexer, Ph.D. — University of Akron Julia Davis, Ph.D. — University of Minnesota PARENTS’ ISSUES John Flanders, Esq. HEARING ASSISTIVE TECHNOLOGY Ron Vickery CHAPTER DEVELOPMENT Joan Kleinrock CAPTIONING (CART) Deanna Baker, RMR, FAPR NATIONAL OFFICE STAFF Brenda Battat — Executive Director Barbara Kelley — Deputy Executive Director & Editor-in-Chief, Hearing Loss Magazine Lise Hamlin — Director of Public Policy & State Development Nancy Macklin — Director of Events & Marketing Elizabeth LeBarron — National Coordinator for Chapters and States Ronnie Adler — Walk4HearingTM Manager Rebecca Lander — Walk4HearingTM Program Assistant Susan Parras — Web Designer Patricia Tomczyszyn — Program Manager Teri Canniff —Business Manager Brandi Dotson — Database & IT Coordinator Sean Smith — Financial Services Coordinator & Controller Joy S. Braun — Development Consultant Samuel Trychin, Ph.D. — Academy Curriculum Consultant 58 Program Assistants Barbara Miller John Wood National Office Volunteers David Gayle Hollace Goodman Meyer Gordon Linda Katz Linda Miller Peggy Wyss Graphic Design and Photography Cindy Dyer/Dyer Design dyerdesign@aol.com www.cindydyer.wordpress.com Introducing the Hamilton Mobile CapTel® App for Android™ You asked…here it is! Hamilton Mobile CapTel has expanded its family of solutions to include an application for Android™. With apps already available on iPhone® and BlackBerry® devices, the app for Android delivers the next solution for accessing CapTel while on the go! Simply download the free Hamilton Mobile CapTel App for Android today and you will “see what they say” throughout your conversations, ensuring clarity on every call. Not sure if there is an app available for your smartphone? Visit HamiltonMobileCapTel.com and click on the SmartPhone Selector to verify your smartphone and wireless network compatibility or call toll-free 877-455-4227. Hamilton Mobile CapTel – delivering single phone solutions on a wider variety of smartphones. * Voice and data plans are required when using Hamilton Mobile CapTel. What is Hamilton Mobile CapTel? Hamilton Mobile CapTel is a free service that delivers real-time captions to your smartphone. Now you can listen and read word-for-word what is said to you on the phone, similar to captions on television. Copyright © 2011 Hamilton Relay. All rights reserved. CapTel is a registered trademark of Ultratec, Inc. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. iPhone is a trademark of Apple, Inc. Android is a trademark of Google, Inc. CONVENTION 2012 Providence, Rhode Island June 21 – 24, 2012 • Westin Providence and Rhode Island Convention Center