International Country Service Listing

Transcription

Country Service Listing
(Includes Territories)
6/12/2012
© 2010 Western Union Holdings, Inc. All Rights Reserved. The WESTERN UNION name, logo, trade name, trade dress and related trademarks and service marks, owned by
Western Union Holdings, Inc., are registered and/or used in the U.S. and many foreign countries. This material is proprietary to Western Union and cannot be used, reproduced,
copied, displayed, distributed or used to prepare derivative works without the prior written consent of Western Union. All other trademarks, service marks, and trade names
referenced in this site are the property of their respective owners.
The information provided in the Country Service Listing includes updates sent to Western Union prior to:
6/12/2012
Country Service Listing updates in this edition!
New Agents
Date
Country
Change
1/06/2011
BHUTAN
INCLUDE New Agent (Bank Of Bhutan Limited)
1/06/2011
CROATIA
INCLUDE New Agent (Hrvatska Postanska Banka D.D)
1/06/2011
GHANA
INCLUDE New Agent (Zenith Bank Ghana Ltd)
1/06/2011
HONG KONG
INCLUDE New Agent (Toko Mawar)
1/06/2011
NIGERIA
INCLUDE New Agent (Spring Bank)
1/13/2011
TURKEY
INCLUDE New Agent (Sekerbank Turk A.S.)
1/13/2011
GUAM
INCLUDE New Agent (Pnb Corporation)
1/20/2011
CAMEROON
INCLUDE New Agent (Union Bank Of Cameroon Plc)
1/27/2011
NIGERIA
INCLUDE New Agent (Afribank Plc)
2/4/2011
INDONESIA
INCLUDE New Agent (Pt Bank Uangkita)
2/4/2011
CHINA
INCLUDE New Agent (Yantai Bank Co., Ltd)
2/21/2011
FIJI
INCLUDE New Agent (Bank Of South Pacific Limited)
2/21/2011
BRAZIL
INCLUDE New Agent (Jr Servicos Ltda Epp)
2/21/2011
JAPAN
INCLUDE New Agent (Philippines National Bank Tokyo Branch)
2/21/2011
TOGO
INCLUDE New Agent (Banque Togolaise De Developpement)
2/21/2011
PAKISTAN
INCLUDE New Agent (Khushhali Bank Limited)
2/21/2011
INDONESIA
INCLUDE New Agent (Pt Bank Pembangunan Daerah Jawa Tengah)
2/21/2011
JAPAN
INCLUDE New Agent (Seven Bank Ltd)
03/14/2011
ZIMBABWE
INCLUDE New Agent (Tn Bank Limited)
03/31/2011
FRANCE
INCLUDE New Agent (Cnao Compagnie Nationale D Achat D Or)
03/31/2011
BRAZIL
03/31/2011
PAKISTAN
INCLUDE New Agent (Midway Sa Credito Financiamiento E
Investimentos)
INCLUDE New Agent (Meezan Bank Ltd)
03/31/2011
MONGOLIA
INCLUDE New Agent (Savings Bank Ll)
03/31/2011
VIETNAM
03/31/2011
JAPAN
INCLUDE New Agent (Vietnam Technological And Commercial JointStock Bank)
INCLUDE New Agent (Daikokuya Co., Ltd)
03/31/2011
LEBANON
INCLUDE New Agent (Ibl Bank Sal)
04/14/2011
CHINA
INCLUDE New Agent (Longjiang Bank Corporation)
04/14/2011
INCLUDE New Agent (Global Export And Import Agency Ltd)
04/29/2011
SOMALIA
(SOMALILAND)
PAKISTAN
INCLUDE New Agent (Nib Bank Limited)
04/29/2011
VIETNAM
INCLUDE New Agent (Maritime Stock Bank)
04/29/2011
KUWAIT
INCLUDE New Agent (Al Fuad Exchange)
04/29/2011
BRAZIL
INCLUDE New Agent (Darom Moveis Ltda)
04/29/2011
SLOVAKIA
INCLUDE New Agent (Postova Banka S.A.)
05/19/2011
IRAQ
INCLUDE New Agent (Dubai Exchange Company)
05/21/2011
PAKISTAN
INCLUDE New Agent (Dawood Islamic Bank Ltd)
05/21/2011
ARGENTINA
INCLUDE New Agent (Cambio Excursiones Turismo Columbus S.A.)
06/03/2011
NIGERIA
INCLUDE New Agent (Equitorial Trust Bank Limited)
06/03/2011
BELGIUM
INCLUDE New Agent (Or Finance Mt Bvba)
06/10/2011
GERMANY
INCLUDE New Agent (Ceb Bankshop Ag)
06/10/2011
INCLUDE New Agent (Bank Of Africa Drc)
06/23/2011
DEMOCRATIC
REPUBLIC OF
DEMOCRATIC
REPUBLIC OF
MOROCCO
INCLUDE New Agent (Mea Finances)
06/23/2011
OMAN
INCLUDE New Agent (Bank Sohar (S.A.O.G))
7/15/2011
GEORGIA
INCLUDE New Agent (JSC Liberty Bank)
7/15/2011
BRAZIL
INCLUDE New Agent (Potencial Servicios Terceirizados LTDA)
7/22/2011
GERMANY
INCLUDE New Agent (Unternehmensgruppe Dr Eckert GMBH)
7/22/2011
INDONESIA
INCLUDE New Agent (PT Bank Mestika)
7/28/2011
SENEGAL
INCLUDE New Agent (Banque Islamique Du Senegal)
7/28/2011
SENEGAL
INCLUDE New Agent (Diamond Bank Senegal)
8/11/2011
CHINA
INCLUDE New Agent (Bank Of Wenzhou Co Ltd)
8/11/2011
INDONESIA
INCLUDE New Agent (Pt Andalusia Antar Benua)
8/11/2011
ROMANIA
INCLUDE New Agent (Emporiki Bank Romania S.A.)
8/11/2011
PAKISTAN
INCLUDE New Agent (Silkbank Limited)
8/11/2011
IRAQ
INCLUDE New Agent (United Bank For Investment)
8/11/2011
KENYA
INCLUDE New Agent (National Bank Of Kenya)
8/11/2011
MALAYSIA
INCLUDE New Agent (Hong Leong Bank Berhad)
8/11/2011
NAMIBIA
INCLUDE New Agent (Magnet Investment Holdings)
8/26/2011
PAKISTAN
INCLUDE New Agent (H H Exchange Company Pvt Ltd)
8/26/2011
SUDAN
INCLUDE New Agent (Commercial Bank Of Ethiopia)
8/26/2011
ETHIOPIA
INCLUDE New Agent (Wegagen Bank)
9/23/2011
CHINA
INCLUDE New Agent (Huishang Bank Corporation Ltd)
10/3/2011
IRAQ
INCLUDE New Agent (Erbil Bank Investment And Finance)
10/3/2011
GHANA
INCLUDE New Agent (Ghana Commercial Bank Ltd)
10/11/2011
MOROCCO
INCLUDE New Agent (Maroc Traitement De Transactions)
06/17/2011
INCLUDE New Agent (BGFI Bank)
10/13/2011
IRAQ
INCLUDE New Agent (Iraqna Money Transfer)
10/28/2011
SENEGAL
10/28/2011
CHINA
INCLUDE New Agent (Caisse Nationale De Credit Agricole Du
Senegal (Cncas))
INCLUDE New Agent (Shanghai Pudong Development Bank)
10/28/2011
SENEGAL
INCLUDE New Agent (Credit Intl Du Senegal)
11/04/2011
VIETNAM
11/04/2011
11/15/2011
UNITED ARAB
EMIRATES
IRAQ
INCLUDE New Agent (Saigon Hanoi Commercial Joint Stock
Company)
INCLUDE New Agent (Emirates National Bank Of Dubai)
11/15/2011
SAINT BARTHELEMY
INCLUDE New Agent (Mouta Company For Financial Transfer
Limited)
INCLUDE New Agent (Caribbean Financial Network)
11/15/2011
MOROCCO
INCLUDE New Agent (Damane Cash)
11/15/2011
JORDAN
INCLUDE New Agent (Abu Sheikah Exchange Llc)
11/15/2011
MOROCCO
INCLUDE New Agent (Credit Du Maroc)
11/30/2011
UGANDA
INCLUDE New Agent (Pride Microfinance Ltd)
11/30/2011
ZIMBABWE
INCLUDE New Agent (Trust Bank Corporation)
12/6/2011
TURKEY
INCLUDE New Agent (Fibabanka)
12/6/2011
INCLUDE New Agent (Al Fardos Exchange)
12/6/2011
PALESTINIAN
AUTHORITY
PAKISTAN
INCLUDE New Agent (Sindh Bank Limited)
12/6/2011
CYPRUS NORTHERN
INCLUDE New Agent (Kibris Vakiflar Bankasi Ltd)
12/6/2011
ETHIOPIA
INCLUDE New Agent (Bunna Intl Bank)
12/6/2011
GHANA
INCLUDE New Agent (Societe Generale Ghana)
12/6/2011
QATAR
INCLUDE New Agent (Masraf Al Rayan)
12/22/2011
SOUTH AFRICA
INCLUDE New Agent (Eurodollar Foreign Exchange)
12/22/2011
COMOROS
12/22/2011
JAPAN
INCLUDE New Agent Reactivation (Banque Pour L'Industrie Et Le
Commerce (Bic) )
INCLUDE New Agent (H I S Co Ltd)
12/22/2011
IRAQ
INCLUDE New Agent (Union Bank Of Iraq)
12/22/2011
INCLUDE New Agent (Fibank)
12/22/2011
DEMOCRATIC
REPUBLIC OF
ZIMBABWE
INCLUDE New Agent (Ecobank Zimbabwe)
12/30/2011
PAKISTAN
INCLUDE New Agent (Zarai Taraqiati Bank Limited)
Agents Suspended
Date
Country
Change
1/06/2011
MALAYSIA
Suspend Agent (Worldwide Remittance)
1/06/2011
BONAIRE
Suspend Currency (AN GUILDER)
1/06/2011
CROATIA
Suspend Agent (Hrvatska Posta)
1/20/2011
TAIWAN
Suspend Agent (Chang Hwa Commercial Bank)
1/20/2011
GAMBIA
Suspend Agent (Oceanic Bank Gambia Ltd)
03/14/2011
COTE D'IVOIRE
Suspended All Agents
05/13/2011
SYRIA
Suspend Local Currency (Syrian Pounds)
06/03/2011
Suspend Agent (Banque Congolaise)
06/10/2011
DEMOCRATIC
REPUBLIC OF CONGO
AUSTRALIA
Suspend Agent (Global Gaming Factory X Ab)
06/23/2011
NETHERLANDS
Suspend Agent (Postbank N.V.)
06/23/2011
MALAWI
Suspend Agent (Fredex Financial Services Ltd)
06/23/2011
INDONESIA
Suspend Agent (Bank Ekonomi Raharja Tbk)
8/11/2011
GHANA
Suspend Agent (Barclays Bank Of Ghana Ltd)
8/11/2011
BELGIUM
Suspend Agent (Attijariwafa Bank)
9/1/2011
AUSTRALIA
Suspend Agent (The Cash Store Pty Limited)
10/3/2011
UGANDA
Suspend Agent (The Cash Store Pty Limited)
10/3/2011
BRAZIL
Suspend Agent (Francisco De Assis Cosme)
10/28/2011
BRAZIL
Suspend Agent (Ourominas Dtvm Ltda)
11/04/2011
GERMANY
Suspend Agent (Sparkasse Freudenstadt)
11/04/2011
GERMANY
Suspend Agent (Sparkasse Duesseldorf)
12/22/2011
BRAZIL
Suspend Agent (Action Cambio Dtvm)
12/22/2011
BRAZIL
Suspend Agent (Turiscred Ltda)
Products & Services: MM=Mandatory MTCN, QC=Quick Cash, QP=Quick Pay, P=Telephone Notification, T=Telegram Notification, D=Physical Delivery, M=Message, Q=Test
Question (L indicates limited service-refer to restrictions.)
6/12/2012
Page 6 of 183
Country Service Listing updates in this edition!
Updates in the CSL
Date
Country
Agent
Change
1/06/2011
UGANDA
Diamond Trust Bank
Update Telephone Number
1/06/2011
ESTONIA
All Agents
New Currency (EURO)
1/06/2011
CYPRUS
All Agents
Update Restrictions
1/06/2011
ST.MAARTEN
All Agents
Update Restrictions
1/06/2011
BONAIRE
All Agents
Update Restrictions
1/06/2011
INDIA
All Agents
Update Restrictions
1/13/2011
IRAQ
All Agents
Update Restrictions
1/13/2011
INDIA
All Agents
Update Restrictions
1/20/2011
POLAND
All Agents
1/20/2011
POLAND
All Agents
Mandatory Money Transfer Control Number
(MTCN)
Update Restrictions
1/20/2011
INDIA
All Agents
Update Restrictions
1/27/2011
SERBIA
All Agents
1/27/2011
MONTENEGRO
All Agents
1/27/2011
INDIA
All Agents
(MTCN)
(MTCN)
Update Restrictions
1/27/2011
MOLDOVA
All Agents
2/4/2011
FIJI
All Agents
Update Restrictions
2/4/2011
TAIWAN
All Agents
Update Restrictions
2/4/2011
CHINA
All Agents
Update Restrictions
2/21/2011
SOLOMON ISLANDS
All Agents
2/21/2011
TUVALU
All Agents
2/21/2011
SERBIA
Eki Transfers
(MTCN)
(MTCN)
CSC Hours
2/21/2011
MONTENEGRO
Eki Transfers
CSC Hours
2/21/2011
SOUTH AFRICA
All Agents
2/21/2011
INDIA
All Agents
(MTCN)
Update Restrictions
03/14/2011
LITHUANIA
All Agents
Update Restrictions
03/14/2011
MONGOLIA
All Agents
Update Restrictions
03/14/2011
MALAYSIA
PRABHU REMIT
Name Change (Horizon Remit Sdn Bhd)
03/14/2011
ZIMBABWE
Tn Bank Limited
Add Quick Pay and Quick Cash
03/14/2011
INDIA
All Agents
Update Restrictions
03/14/2011
ROMANIA
All Agents
Update Restrictions
6/12/2012
Page 7 of 183
03/14/2011
ALBANIA
All Agents
Update Restrictions
03/17/2011
INDIA
All Agents
Update Restrictions
03/17/2011
KOSOVO
All Agents
Update Restrictions
03/17/2011
MACEDONIA
All Agents
Update Restrictions
03/17/2011
PAKISTAN
Arif Habib Bank Limited
Name Change (Summit Bank Limited)
03/17/2011
All Agents
Update Restrictions
03/17/2011
DOMINICAN
REPUBLIC
AUSTRIA
All Agents
Update Restrictions
03/17/2011
UNITED KINGDOM
All Agents
Update Restrictions
03/31/2011
AFGHANISTAN
BANK-E-MILLE AFGHAN
Outbound service Available
03/31/2011
NEPAL
Sita World Travel Nepal Pvt. Ltd.
Quick Cash is available
03/31/2011
NEPAL
03/31/2011
NEPAL
Annapurna Travel & Tours Pvt.
Ltd
Nabil Bank Ltd
03/31/2011
NEPAL
CG Finco Pvt. Ltd
03/31/2011
NEPAL
Hulas Remittance Pvt. Ltd
03/31/2011
NEPAL
Surya Remit Pvt. Ltd
03/31/2011
NEPAL
Digitek Remittance Pvt. Ltd
03/31/2011
NEPAL
03/31/2011
LAOS
Delta International Money
Transfer Pvt. Ltd
All Agents
Update Restrictions
03/31/2011
INDIA
All Agents
Update Restrictions
03/31/2011
AFGHANISTAN
All Agents
Update Restrictions
04/14/2011
CHINA
All Agents
Update Restrictions
04/14/2011
MONGOLIA
Savings Bank
Update Test Question
04/14/2011
04/14/2011
DOMINICAN
REPUBLIC
SUDAN
04/14/2011
Updates Restrictions
MALTA
KENYA COMMERCIAL BANK
SUDAN
Fexco Malta
Outbound Service available
Telephone Number
04/14/2011
ITALY
DHL Express Italy SRL
Telephone Number
04/14/2011
ITALY
Finint S.R.L
Telephone Number
04/14/2011
INDIA
All Agents
Update Restrictions
04/14/2011
FIJI
All Agents
Update Restrictions
04/14/2011
FRENCH POLYNESIA
All Agents
Update Restrictions
04/14/2011
COOK ISLANDS
All Agents
Update Restrictions
04/14/2011
TONGA
All Agents
Update Restrictions
04/29/2011
CANADA
All Agents
Update Restrictions
04/29/2011
MALAYSIA
All Agents
Update Restrictions
6/12/2012
Page 8 of 183
04/29/2011
All Agents
Update Restrictions
04/29/2011
BOSNIA AND
HERZEGOVINA
British Virgin Islands
Re-Active Agent
Re-Active Agent(Dhl Worldwide Express)
04/29/2011
AUSTRALIA
City Forex Aust Pty Ltd
Telephone Number
04/29/2011
SUDAN
Lari Abu Dhabi Exchange
Outbound Service Available
04/29/2011
COTE D'IVOIRE
All Agents
Update Restrictions
04/29/2011
INDIA
All Agents
Update Restrictions
05/13/2011
SAINT KITTS & NEVIS All Agents
Update Restrictions
05/13/2011
SUDAN
All Agents
Update Restrictions
05/13/2011
SERBIA
Tenfore
Physical Delivery is available
05/13/2011
INDIA
All Agents
Update Restrictions
05/13/2011
PALAU
All Agents
05/13/2011
GUAM
All Agents
05/20/2011
INDIA
All Agents
(MTCN)
(MTCN)
Update Restrictions
05/21/2011
SOMALIA
Update Country Name
Update Country Name(Somalia (Somaliland))
05/21/2011
HUNGARY
All Agents
Update Restrictions
05/21/2011
INDIA
All Agents
Update Restrictions
06/03/2011
BRAZIL
Banco do Brasil
Quick Cash
06/03/2011
KENYA
All Agents
06/03/2011
ZIMBABWE
All Agents
(MTCN)
Update Restrictions
06/03/2011
INDIA
All Agents
Update Restrictions
06/10/2011
BENIN
All Agents
Update Restrictions
06/10/2011
BURKINA FASO
All Agents
Update Restrictions
06/10/2011
COTE D'IVOIRE
All Agents
Update Restrictions
06/10/2011
GUINEA-BISSAU
All Agents
Update Restrictions
06/10/2011
MALI
All Agents
Update Restrictions
06/10/2011
NIGER
All Agents
Update Restrictions
06/10/2011
TOGO
All Agents
Update Restrictions
06/10/2011
INDIA
All Agents
Update Restrictions
06/10/2011
SENEGAL
All Agents
Update Restrictions
06/10/2011
FRANCE
Biladi Voyages
06/10/2011
FRANCE
Cash Converters Europe
Update Quick Cash and CSC Telephone
number
Update Quick Cash
06/10/2011
FRANCE
CNAO
Update Quick Cash
06/10/2011
FRANCE
La Banque Postale
06/10/2011
FRANCE
Ortel
number
Update Quick Cash
6/12/2012
Page 9 of 183
06/10/2011
FRANCE
Societe Financiere de Paiement
06/17/2011
NEW ZEALAND
All Agents
number
Update Restrictions
06/17/2011
INDIA
All Agents
Update Restrictions
06/23/2011
HAITI
All Agents
Update Restrictions
06/23/2011
ESTONIA
All Agents
06/23/2011
INDIA
All Agents
(MTCN)
Update Restrictions
06/23/2011
VIETNAM
All Agents
Update Restrictions
06/23/2011
GERMANY
All Agents
Update CSC Telephone and CSC Hours
06/30/2011
RWANDA
All Agents
Update Restrictions
06/30/2011
LATVIA
All Agents
06/30/2011
LITHUANIA
All Agents
06/30/2011
INDIA
All Agents
(MTCN)
(MTCN)
Update Restrictions
7/8/2011
VIETNAM
All Agents
Update Restrictions
7/8/2011
SAINT MAARTEN
All Agents
Update Restrictions
7/8/2011
ANGUILLA
All Agents
Update Restrictions
7/8/2011
All Agents
Update Restrictions
7/8/2011
ANTIGUA &
BARBUDA
MONTSERRAT
All Agents
Update Restrictions
7/8/2011
SEYCHELLES
All Agents
Update Restrictions
7/8/2011
INDIA
All Agents
Update Restrictions
7/15/2011
CZECH REPUBLIC
All Agents
Update Restrictions
7/15/2011
SLOVAKIA
All Agents
Update Restrictions
7/15/2011
CZECH REPUBLIC
All Agents
Update Restrictions
7/15/2011
CHINA
All Agents
Update Restrictions
7/15/2011
AFGHANISTAN
New Service
Outbound Service Available
7/15/2011
ROMANIA
All Agents
Update Restrictions
7/15/2011
INDIA
All Agents
Update Restrictions
7/15/2011
UKRAINE
All Agents
Update Restrictions
7/22/2011
ITALY
Finint S.R.L
7/22/2011
GERMANY
Bankshop
7/22/2011
GIBRALTAR
All Agents
Update Restrictions
7/22/2011
INDIA
All Agents
Update Restrictions
7/28/2011
INDIA
All Agents
Update Restrictions
8/11/2011
ZIMBABWE
All Agents
Update Restrictions
8/11/2011
SYRIA
All Agents
Update Restrictions
6/12/2012
Page 10 of 183
8/11/2011
CROATIA
All Agents
Update Restrictions
8/11/2011
ZIMBABWE
All Agents
Update Restrictions
8/11/2011
AUSTRALIA
All Agents
Update Restrictions
8/11/2011
JAPAN
Daikokuya Co., Ltd
8/11/2011
BELGIUM
All Agents
Update Restrictions
8/11/2011
INDIA
All Agents
Update Restrictions
8/26/2011
SYRIA
All Agents
Update Restrictions
8/26/2011
SAMOA
All Agents
8/26/2011
NAMIBIA
Magnet Investment Holdings
(MTCN)
Name Change (Magnet Bureau De Change)
8/26/2011
ITALY
All Agents
Update Restrictions
8/26/2011
JAMICA
All Agents
Update Restrictions
8/26/2011
INDIA
All Agents
Update Restrictions
9/1/2011
GERMANY
All Agents
Update Restrictions
9/2/2011
INDIA
All Agents
Update Restrictions
9/9/2011
COLOMBIA
All Agents
Update Restrictions
9/9/2011
VENEZUELA
All Agents
Update Restrictions
9/9/2011
VIETNAM
All Agents
Update Restrictions
9/9/2011
INDIA
All Agents
Update Restrictions
9/9/2011
All Agents
Update Restrictions
9/23/2011
DOMINICAN
REPUBLIC
UZBEKISTAN
All Agents
9/23/2011
COLOMBIA
All Agents
(MTCN)
Update Restrictions
9/23/2011
GUINEA
All Agents
Update Restrictions
9/23/2011
HONDURAS
All Agents
Update Restrictions
9/23/2011
AMERICAN SAMOA
All Agents
9/23/2011
KIRIBATI
All Agents
9/23/2011
NIUE
All Agents
9/23/2011
NAURU
All Agents
9/23/2011
MARSHALL ISLAND
All Agents
9/23/2011
MICRONESIA
All Agents
9/23/2011
INDIA
All Agents
(MTCN)
(MTCN)
(MTCN)
(MTCN)
(MTCN)
(MTCN)
Update Restrictions
10/3/2011
AZERBAIJAN
All Agents
10/3/2011
ITALY
All Agents
(MTCN)
Update Restrictions
10/3/2011
CAMBODIA
All Agents
Update Restrictions
10/3/2011
COTE D'IVOIRE
Services Negoce Commerce
Finances S.A.
New phone number
6/12/2012
Page 11 of 183
10/3/2011
INDIA
All Agents
Update Restrictions
10/11/2011
RUSSIA
All Agents
Update Restrictions
10/11/2011
SAUDI ARABIA
All Agents
Update Restrictions
10/11/2011
SYRIA
All Agents
Update Restrictions
10/11/2011
BULGARIA
All Agents
Update Restrictions
10/11/2011
ESTONIA
All Agents
Update Restrictions
10/11/2011
ETHIOPIA
All Agents
Update Restrictions
10/11/2011
INDIA
All Agents
Update Restrictions
10/11/2011
KOREA
All Agents
Update Restrictions
10/13/2011
KAZAKHSTAN
All Agents
Update Restrictions
10/13/2011
INDIA
All Agents
Update Restrictions
10/28/2011
MACEDONIA
Export And Credit Inc
Name Change (Halkbank Ad Skopje)
10/28/2011
BELARUS
All Agents
Update Restrictions
10/28/2011
TAJIKISTAN
All Agents
10/28/2011
INDIA
All Agents
(MTCN)
Update Restrictions
11/04/2011
MEXICO
All Agents
Update Restrictions
11/04/2011
COLOMBIA
All Agents
Update Restrictions
11/15/2011
LAOS
All Agents
Update Restrictions
11/15/2011
TURKMENISTAN
All Agents
11/15/2011
BELARUS
All Agents
11/30/2011
PAPUA NEW GUINEA
All Agents
(MTCN)
(MTCN)
Update Restrictions
12/6/2011
ARGENTINA
All Agents
Update Restrictions
12/6/2011
EGYPT
All Agents
Update Restrictions
12/6/2011
ANGOLA
All Agents
Update Restrictions
12/6/2011
CZECH REPUBLIC
All Agents
Update Restrictions
12/9/2011
PAKISTAN
All Agents
Update Restrictions
12/9/2011
SAINT BARTHELEMY
All Agents
Update Restrictions
12/9/2011
DENMARK
All Agents
Update Restrictions
12/9/2011
NORWAY
All Agents
Update Restrictions
12/9/2011
SWEDEN
All Agents
Update Restrictions
12/9/2011
FINLAND
All Agents
Update Restrictions
12/9/2011
ITALY
All Agents
Update Restrictions
12/9/2011
INDIA
All Agents
Update Restrictions
12/22/2011
ITALY
All Agents
Update Restrictions
6/12/2012
Page 12 of 183
12/22/2011
IRAQ
United Bank For Investment
Update Restrictions, Activate Outbound
12/22/2011
BRAZIL
All Agents
Update Quick Cash
12/22/2011
INDIA
All Agents
Update Restrictions
12/30/2011
INDIA
All Agents
Update Restrictions
6/12/2012
Page 13 of 183
International Country Service Listing
Country
Agent
Currency
Send
Pay
Customer Service Center Hours
Intl Code
In Country
Number
Products and Services
MM QC QP P T D M Q
AFGHANISTAN
Afghan United Bank
Afghani (pay only)
N
Y
US Dollar (pay only)
N
Y
Azizi Bank
Afghani (pay only)
N
Y
N
Y
Bakhtar Bank
Afghani
Y
Y
US Dollar
Y
Y
Bank Alfalah LTD
Afghanu (pay only)
N
Y
N
Y
Bank-E-Mille Afghan
Afghani
Y
Y
US Dollar
Y
Y
Ghazanfar Bank
Afghani (pay only)
N
Y
N
Y
Kabul Bank
Afghani
Y
Sun-Thu 0830-1800, Sat 0830-1300
93
20 220 3835
Y
Sat-Thu 0800-1700
93
7 987 77007
Y
Sat-Wed 0800-1600, Thu 0800-1500
93
700 299 41
Y
Sun-Wed 0830-1630, Thu 0830-1400
93
93 202 203362
Y
Sat-Thu 0800-1700
93
79 934 3578
Y
Y
Sat-Thu 0800-1700
93
20 210 1111
Y
Y
Sat-Thu 0800-1700
93
20 220 2004
Y
Y
Y
Y
Y
Y
Y Y
Y
6/12/2012
Page 14 of 183
Country
Agent
Currency
Send
Pay
Maiwand Bank
Afghani
Y
Y
US Dollar
Y
Y
National Bank of Pakistan
Afghani (pay only)
N
Intl Code
In Country
Number
MM QC QP P T D M Q
Sat-Thu 0800-1700
93
(79) 815 1575
Y
Y
Y
Sun-Thu 0900-1600
93
(20) 2310660
Y
Y
Y
Sun-Wed 0830-1630, Thu 0830-1530
93
20 210 3872
Y
Y
Pashtany Bank
Afghanu
Y
Y
US Dollar
Y
Y
Y
Outbound service is available at all locations of Kabul Bank, Bank-E-Mille Afghan, Maiwand Bank and selected Azizi Bank, Bakhtar Bank and Afghan United Bank. Send money transfers in USD are
available at Kabul Bank and selected Azizi Bank, Bank-E-Mille Afghan and Bakhtar Bank locations. Payee must present correct Money Transfer Control Number (MTCN).
ALBANIA
Mon-Fri 0800-1400, Sat 0900-1200
Financial Union of Tirana
Euro
Y
Y
Lek
Y
Y
Us Dollar
355
422 34979
Y
Y
Y
Y
N
Y
Maximum principal Send amount is 3,500,000 Lek or EURO equivalent per person/per transaction/per year. Only people of 16 years and older can send and receive transactions. Test Question is not
available. The MTCN Required Rule has been activated today for all MTCN from all countries to Albania.
6/12/2012
Page 15 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
ALGERIA
Algerie Poste
DZ Dinar (pay only)
N
N
N
(021) 643737
N/A
Y Y
Sat-Thu 0900-1600
213
(021) 796 768
N/A Y
Y
Sat-Thu 0900-1630
213
(021) 915961
N/A Y
Y Y
Y
Societe Generale Algerie
DZ Dinar (pay only)
213
Y
Bnp Paribas El Djazair
DZ Dinar (pay only)
Sat-Wed 0800-1600, Thu 0800-1200
Y
Remove the QC product for ALGERIE POSTE. Maximum Principal Payout amount is 500 000 Algerian Dinar per person/ per transaction/per day. Valid ID is required for all payouts at Societe Generale
locations. In Country View Curtain Specification: Due to an enhancement to our current system, as of 04/24/07, Algeria FLAs will only be able to view transactions available for payment in this country.
Whilst we do not anticipate this to have a business impact or to generate any customer service issues, please do not hesitate to contact your Network Agent CSC or the Western Union corresponding IROC
if you have any queries regarding this specification.
AMERICAN SAMOA
Pacific Holdings Inc
US Dollar
Y
Y
Y
684 699 6770
Y
Y
Y
Daily 24 hours
684
800 325 6000*
Y
Y
Y
Mon- Fri 0900- 1700, Sat 0900-1200
684
684 699 6696
Y
Y
Y
Y
Y
Y
L
Y
L
Y
Solid Corporation
US Dollar
684
Y
Phoenix Corporation DBA Samoa photo express
US Dollar
Mon- Fri 0900- 1700
Y
For Money Transfers of $1,000 to $2,999.99 USD, Senders and Payees must provide one of the following forms of valid Identification: Driver's License, State Issued ID Card, Passport, Alien Identification
Card or Government Identification. For Money Transfers of $3,000 USD and above, Senders and Payees must also provide their Social Security Number, Date of Birth and Occupation, along with valid
Identification. Agents will not pay on the Test Question alone for amounts over $999.99 USD.
6/12/2012
Page 16 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
ANGOLA
Banco Africano De Investimentos
Kwanza
Y
Y
US Dollar
Y
Y
Banco Bai Microfinancas
Kwanza
Y
Y
US Dollar
Y
Y
Banco de Comercio e Industria
Kwanza
Y
Y
US Dollar
Y
Y
Banco De Fomento Angola (BFA)
Kwanza
Y
Y
US Dollar
Y
Y
Banco Millennium Angola S.A
Kwanza
Y
Y
US Dollar
Y
Y
Mon-Fri 0800-1500
244
222 693 800
N/A Y
Mon-Fri 0800-1500
244
222 430 105
N/A
Y Y
Mon-Fri 0800-1530
244
222 333 822
N/A Y
Y Y
Mon-Fri 0800-1500
244
222 638 912
N/A Y
Mon-Fri 0800-1500
244
222 397 946
N/A Y
Y
Y Y
Y
Y Y
Y Y
Payout Currency: US Dollar/Kwanz. PAYOUT RESTRICTIONS: Agent restrictions: Money Transfers to Angola must include a Test Question. SEND RESTRICTIONS: Agent restrictions: Maximum
Principle Send amount is USD 5000 or local currency equivalent( per person, per transaction, per month) The aggregated limit per transaction abroad is USD5000.00 per person/per month until a maximum
of USD20000.00 per annum or local currency equivalent in any category used.
ANGUILLA
Mon-Fri 0830-1630, Sat 1000-1400
Gracekennedy Money Services (G.K.M.S.)
EC Dollar
Y
Y
US Dollar
Y
Y
1
497 0324
N/A Y
Y
Y
Y Y
Payees must present a valid identification. Receivers must present 2 forms of ID for transactions of $2,000 USD and over (or its equivalent in local currency). The primary identification must bear a
photograph and the secondary identification confirms customer address. Test question not available. Senders must present a valid identification.
6/12/2012
Page 17 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
ANTIGUA & BARBUDA
Grace Kennedy Money Services (Antigua & Barbuda)
LTD`
EC DOLLAR
Y
Y
US Dollar (send only)
Y
N
Mon-Thu 0700-2000, Fri-Sat 0900-2000
1
562 6440
N/A Y
Y
Y
Y
photograph and the secondary identification confirms customer address. Transfers in excess of US $10,000 must be reported. Payouts over $10,000 USD or local equivalent may be paid out in a
combination of cash and check. Test question not available. Senders must present a valid identification.
ARGENTINA
Cambio Excursiones Turismo Columbus S.A.
AR Peso
Y
Y
US Dollar
Y
Y
Western Union Financial Services Argentina S.A.
AR Peso
Y
Y
US Dollar
Y
Y
Mon-Fri 1000-1600
54
0800 707 9330
N/A
Mon-Fri 0800-2200, Sat 0800-1400
54
0800 800 3030
N/A Y
Y
Y
Y
Y
Y
Temporarily, money transfers can only be sent:-From the WUFSA subagent network to the following countries: Mexico, Venezuela, Panama, Paraguay, Bolivia, Uruguay, Chile, Peru, Brazil, Colombia and
Ecuador. Senders must present a valid identification. Test Questions are not permitted in Argentina. Maximum Send Amount: USD 300 or the equivalent in local currency per transaction per person every 30
days in the WUFSA subagent network. -12.600 Argentine pesos per transaction per person every 30 days in Columbus. OWNED LOCATIONS USD 300 or local Equivalent to USD7500 in currency
equivalent local currency BANCO COLUMBIA USD 300 or local Equivalent to USD 7500 in currency equivalent local currency WAL MART USD 300 or local Equivalent to USD 4000 in currency equivalent
local currency CORREO ARGENTINO 10000 Argentine Pesos 2000 Argentine Pesos INDEPENDENT USD 300 or local Equivalent to USD 7500 in AGENTS currency equivalent local currency COLUMBUS: 12600 Argentine Pesos NO PAYOUTS. The "Exchange Rate Advice" indicates a referential Exchange Rate. The actual Exchange Rate shall be determined when paying the transaction to the
Receiver in Argentina according to the local Foreign Exchange regulations of said country. Considering the above mentioned, the "Exchange Rate Advice" may differ from the actual Exchange Rate to be
used for the given transaction. Nevertheless and as an exception, the "Exchange Rate Advice" shall be used only for transactions that are sent from the State of California (USA) and Spain. Receivers must
present a valid identification. Maximum Payout Amount: USD 7500 or local currency equivalent per day per transaction per person. (Verify locations that can pay out these amounts and USD). IMPORTANT:
In order to pay out a transaction, the Receiver's information previously entered into the system must be exactly the same as in the Receiver's ID. Ex. If the receiver's ID has two names and two last names,
they should all be entered into the system when sending the transaction. The Quick Pay and Quick Cash services are not available in the Correo Argentino locations. Free telephone notification is available
upon request.
ARUBA
Mon-Fri 0730-1630
Post Aruba N.V.
AW Guilder
Y
297
582 1900
N/A Y
Y
Y Y
Y
Maximum principal send amount is AWG 5000 per person/ per transaction/ per day. Payees must present valid identification. Maximum principal payout amount is AWG5 000 per person/ per transaction/
per day. Payouts can only be made in Guilder. Payees should provide a reason for the transaction. Send Money Transfers are subject to a 1.3% tax on principal. Test question not available in Aruba.
Senders must present valid identification. Senders must provide a reason for the transaction. A Source of Funds Declaration must be completed for transactions over AWG 2500. Senders and receivers
must provide complete name and address in all transactions.
6/12/2012
Page 18 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0900-1720, Sat 0900-1530, Sun 1000-1530
61
1 800 501 500*
Y
Y
Y
Y
Y Y
Mon-Fri 0830-1900, Sat 0900-1500
61
1 800 501 500*
Y
Y
Y
Y
Y Y
Mon-Fri 0900-1700, Sat 0900-1200
61
1 800 501 500*
Y
Y
Y
Y Y
Mon-Fri 0900-1700
61
1 800 501 500*
Y
Y
Y
Y
Y Y
Mon-Fri 0830-1700
61
1 800 501 500*
Y
Y
Y
Y
Y Y
Mon-Fri 0900-1800, Sat 0900-1500
61
2 968 71117
Y
Y
Y
Y
Y Y
Mon-Fri 0930-1530
61
2 922 1802
Y
Y
Y
Mon-Fri 0700-1900, Sat 0800-1800, Sun 0900-1700
61
(02) 9264 7300
Y
Y
Y
Mon-Thu 0900-1630, Fri 0900-1730, Sat 0930-1530,Su
61
2 969 66363
Y
Mon-Fri 0730-1800
61
1 800 501 500*
Y
Daily 0900-2000
61
1 800 501 500*
Y
AUSTRALIA
Aceben Loan Office
AU Dollar
Y
Y
American Express Foreign Exch
AU Dollar
Y
Y
Australia Post
AU Dollar
Y
Y
Australian News Agents Pty. Ltd.
AU Dollar
Y
Y
Cash Converters
AU Dollar
Y
Y
Cash Stop Financial Services
AU Dollar
Y
Y
Citilink Finance (Australia) Pty Ltd.
AU Dollar
Y
Y
City Forex (Aust.) Pty. Ltd.
AU Dollar
Y
Y
Currency Exchange Intl. Ltd.
Y
Y Y
Y
Y Y
Y
Y Y
N
Credit Union Svcs Corp.(Australia)Ltd. Dba Cuscal
AU Dollar
Y
Y
Commonwealth Bank Of Australia
AU Dollar (send only)
Y
Y
Y
Y
6/12/2012
Page 19 of 183
Country
Agent
Currency
AU Dollar
Send
Y
Pay
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y Y
Mon-Fri 0900-2000
61
1 800 501 500*
Y
Y
Y
Y
Y Y
Mon-Fri 0900-1700
61
7 552 81424
Y
Y
Y
Mon-Fri 0900-1730
61
2 8217 4914
Y
Y
Y
Y
Y
Mon-Fri 0930-1730, Sat 0930-1700, Sun 1000-1500
61
1 800 501 500*
Y
Y
Y
Y
Y Y
Mon-Fri 1000-1900, Sat 1200-1900
61
(2) 903 72100
Y
Y
Y
Mon-Fri 0700-1900, Sat 0700-1700
61
1 800 501 500*
Y
Y
Y Y
Mon-Fri 0900-1800, Sat 0900-1500
61
1 800 501 500*
Y
Y
Y Y
Y
Y
Viendong Tourist Service
AU Dollar
Y
Y
Travelex
AU Dollar
1 800 501 500*
Y
Sydney Forex Pty Ltd
AU Dollar
61
Y
Nhd Group Pty Ltd
AU Dollar
Mon-Fri 0900-1730, Sat 1030-1330
Y
Lotus Forex (Asia Pacific) Pty Ltd.
AU Dollar
MM QC QP P T D M Q
Y
Jet Cash PTY LTD.
AU Dollar
In Country
Number
Y
International Currency Services Australia Pty. Ltd.
AU Dollar
Intl Code
Y
Direct Flights International
AU Dollar
Y
Y
Y
Money transfer control number (MTCN) required at payout. All Send and Receive transactions in Australia must be in the full name of an individual (person) and can NOT be a commercial entity (e.g.
companies). The transaction can also be from/to an individual who is a sole trader in which case an ABN (Australia Business Number) must be provided. Residential/street address must be used for send
or receive - PO Box addresses are not allowed. Government-issued photo ID is required for all payout transactions. Send transactions from minors are not allowed, all customers must be 18 years or older.
Test Question is not allowed. Government-issued photo ID is required for all send transactions. FLAs must follow the LPMT procedure for all sends of amounts greater than USD $15,000 as follows:
1.Complete the LPMT form 2.Request supporting documents from the sender 3.Forward the above documents to Western Union CSC for approval. FLAs must not allow the costumer to avoid this
requirement. Australia Post Maximum Send: AU$10,000 per person/ per day. All AMEX locations will only accept cash up to USD $1,000 or local equivalent. Any higher amount SENT will have to be paid
using an alternative payment method (card or cheque). ID will be required for every transfer.
6/12/2012
Page 20 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
AUSTRIA
Interchange Austria Gmbh
Euro
Y
Y
Y
Y
Y
43
(1) 892 0380 ext. 15 N/A
Mon-Fri 0745-1715
43
(1) 51400 32986
N/A Y
Y Y
Mon-Fri 0800-1530
43
0810200866*
N/A Y
Y
Mon-Fri 0800-1800
43
43 1 50617 2300
N/A Y
N
Y Y
Y
N
Y
Y Y
Y
Western Union International Bank
Euro
Daily 0800-2200
N/A Y
Y
RZB
Euro
(1) 512 40040
Y
P.S.K. Austrian Post
Euro
43
Y
Oesterr. Verkehrskreditbank
Euro
Mon-Fri 0930-1730, Sat 1000-1300
Y
Y
Y
Receiver must be 18 years old to collect money. Identification required for every transaction. Senders must be of legal age (18 years). Maximum principal send amount in Austria is 6.200 Euro per
person/per day. All transactions accumulating to more need to go through the LPMT process at Western Union International Bank, International Telephone Discount and The Change Group. Maximum
principal send amount in Austria is 6.200 Euro per person/per day. All transactions accumulating to more are rejected at POS for all other WU agents.
AZERBAIJAN
Parabank Sahmdar Kom. Bank
Manat (pay only)
N
Y
US Dollar
Y
Y
Western Union MT East
Manat (pay only)
N
Y
US Dollar
Y
Y
Mon-Fri 0900-1630
994
(12) 471 000
Y
Y
Y
Y Y
Daily 24 hours
994
7495 797 2197
Y
N
N
Y
Maximum principal send amount for residents is 500 USD per person /per Transaction /per day provided that the payee is member of the immediate family. Maximum principal send amount for residents is
$10.000 USD per person /per year. Sender must provide underlying documents for the transfer (e.g. education, medical treatment, subscription to foreign periodical publications, alimonies, taxes, duties
etc.). Based on application, the National Bank on its discretion, may increase the above indicated limit of $10.000 USD. Non-residents may transfer without any restriction, provided that they submit an
extract from personal bank account or customs declaration. In all other cases individual permit of the National Bank is required. Sender must provide reason for the transfer. All senders must present valid
identification. All payees must present valid identification. Payee must present correct Money Transfer Control Number (MTCN).
6/12/2012
Page 21 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
BAHAMAS
Mon-Fri 0900-1900, Sat 1100-1700
Fidelity Bank (Bahamas)Ltd.
BS Dollar
Y
1
3941429
N/A Y
Y
Y
Y
Y
Bahamian citizens and Foreign Residents must obtain Central Bank approval to send money. Bahamian citizens and Foreign Residents are subject to a 1.0125% charge and 1.5% tax on principal for Send
Money Transfers outside of The Bahamas. Intra Send Money Transfers require a $0.25 tax only. Non-residents are subject to a $0.25 tax for Send Money Transfers. Send Money Transfers by NonResidents should be in US$. Non-Residents must present a valid Immigration Card or reveal a valid Immigration Stamp inside his/her passport. NOTE:1.Foreign-Resident = non-Bahamian legally residing in
The Bahamas.2 Non-Resident = non-Bahamian legally visiting The Bahamas. Free Telephone Notification is available upon request. Senders and Payees must present a valid identification. Test question
not available in Bahamas.
6/12/2012
Page 22 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
BAHRAIN
Bank of Bahrain and Kuwait BSC
BH Dinar
Y
Y
US Dollar
Y
Y
Bex Money Bahrain Express Exchange
BH Dinar
Y
Y
US Dollar
Y
Y
Housing Bank For Trade And Finance
BH Dinar
Y
Y
US Dollar
Y
Y
National Finance And Exchange Co WLL
BH Dinar
Y
Y
US Dollar
Y
Y
Nonoo Exchange Co. W.L.L.
BH Dinar
Y
Y
US Dollar
Y
Y
Travelex
BH Dinar
Y
Y
US Dollar
Y
Y
Uae Exchange Center Co.-Bahrain W.L.L
BH Dinar
Y
Y
US Dollar
Y
Y
Sat-Thu 0730-1300
973
(17) 207 403
N/A Y
Y
Y Y
Sun-Thu 0800-2000, Fri 1600-2000
973
(17) 275 275
N/A Y
Y
Y Y
Sun-Thu 0715-1530
973
(17) 225 227
N/A Y
Y
Y Y
Sun-Thu 0800-2000, Fri 1600-2000
973
(17) 226 061
N/A Y
Y
Y Y
Daily 0730-2300
973
(17) 216 036
N/A Y
Y
Daily 24 hours
973
(17) 339 283
N/A
Y
Y Y
Sun-Thu 0800-2000, Fri 0830-2000
973
(17) 224228
N/A Y
Y
Y Y
Y
Y Y
6/12/2012
Page 23 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
All Bank of Bahrain and Kuwait BSC locations are closed on Friday.
6/12/2012
Page 24 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
BANGLADESH
Bangladesh Krishi Bank
Taka (pay only)
N
N
N
N
N
N
N
N
N
Pubali Bank Ltd.
N
Sun-Thu 1000-1600
880
(2) 717 7031
Y
Y
Sun-Thu 1000-1600
880
(2) 989 3844
Y
Y Y
Sun-Thu 1000-1600
880
(2) 955 0920
Y
Sun-Thu 1000-1600
880
(2) 716 8027
Y
Sun-Thu 1000-1600
880
(2) 956 6442
Y
Mon-Thu 0900-1500, Sat-Sun 0900-1200
880
(2) 955 9333
Y
Sun-Thu 1000-1600
880
(2) 955 7045
Y
Sun-Thu 1000-1600
880
(2) 956 5096
Y
Sun-Thu 1000-1600
880
(2) 716 1657
Y
Y
Y Y
Y
Prime Bank Ltd
Taka (pay only)
Y
Y
National Bank Ltd.
Taka (pay only)
Y
Y
Mercantile Bank Limited
Taka (pay only)
(2) 955 6828
Y
Janata Bank Limited
Taka (pay only)
880
Y
Dutch Bangla Bank Ltd.
Taka (pay only)
Sun-Thu 1000-1600
Y
Dhaka Bank Limited
Taka (pay only)
Y
Y
Brac Bank Ltd.
Taka (pay only)
(2) 956 5848
Y
Bank Asia Ltd
Taka (pay only)
880
Y
Bangladesh Post Office
Taka (pay only)
Sun-Thu 1000-1600
Y
Y
6/12/2012
Page 25 of 183
Country
Agent
Currency
Send
Taka (pay only)
N
Pay
N
N
N
N
N
880
(2) 956 8069
Y
Sun-Thu 1000-1600
880
(2) 956 7543
Y
Sun-Thu 1000-1600
880
(2) 955 0081
Y
Sun-Thu 1000-1600
880
(2) 716 1628
Y
Sun-Thu 1000-1600
880
(2) 956 0221
Y
Y
Y Y
Y
United Commercial Bank Ltd
Taka (pay only)
Sun-Thu 1000-1600
Y
Trust Bank Limited
Taka (pay only)
MM QC QP P T D M Q
Y
Southeast Bank Ltd
Taka (pay only)
In Country
Number
Y
Sonali Bank Limited
Taka (pay only)
Intl Code
Y
Rupali Bank Lt
Taka (pay only)
Y
Y
Receiver must present correct Money Transfer Control Number (MTCN).Receivers must present a valid acceptable form of ID to collect all remittances. Money Transfer payments are reserved for private
consumer use only and cannot be paid for commercial or business purposes. Send remittances are not allowed from Bangladesh. All locations are closed on Friday.
BARBADOS
Barbados Shipping & Trade Co. Ltd.
BB Dollar (pay only)
N
Y
1
417 5121
N/A Y
Mon-Thu 0800-1500, Fri 0800-1700, Sat 0900-1200
1
431 2597
N/A
Y
Y Y
Y
Rbtt Barbados Bank Limited
BB Dollar
Mon-Fri 0745-1900, Sat 0800-1300
Y
Maximum Send: $10,000.00 BB Dollar per person,per calendar year.Outbound service is offered only at RBTT locations:RBTT (Lower Broad Street, Bridgetown),RBTT (Hastings, Christ Church), RBTT (Six
Roads, St. Phillip),RBTT (Sunset Crest, St. James,Requirements for Senders:1-Two (2) forms of valid picture identification.2-Recent Job letter or recent Pay slip.3-Proof of Address (e.g utility bill, bank
statement). 4-If self employed, your last three (3) months Bank Statements.Free Telephone Notification is available upon request.
6/12/2012
Page 26 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
BELARUS
Belvnesheconombank
Ruble
L
Y
US Dollar
Y
Y
Ruble
L
Y
US Dollar
Y
Y
Mon-Thu 0900-1900, Fri 0900-1700
375
(172) 381 298
N/A Y
Y
Daily 24 hours
375
7495 797 2197
N/A Y
Y
Y
Y
Y
Y
Test question not available. Payee must present correct Money Transfer Control Number (MTCN). Money Transfers in Russian Rubles are possible only between Russia and Belarus. Maximum principal
Payout amount is $10,000 USD per person /per transaction /per day. Payees must submit declaration to the tax authority within 30 days after transaction is paid. Money transfers exceeding 500 Basic Units
(about 3000 USD) received by Belarus residents from non-residents are subject to a special payout procedure required by local regulation. The procedure implies that payout can be made only after the
permission granted by local authority. Receivers should contact paying agent for more information. Basic Unit is the amount in local currency established by Government and can be changed in any moment
according to the government vision of monetary policy. Senders must present a Profit Declaration for amounts of 2,000 Basic Units and above. 1 Basic Unit is equal to 35,000 Belorussian Rubles or USD
equivalent(1 unit =12.5 USD). Senders and Payees must present valid Identification.
BELGIUM
De Post -La Poste
Euro
Y
Y
Y
Y
N/A Y
Y
Y
Mon-Fri 0900-1900, Sat 1000-1900
32
(31) 70 380 2761
N/A Y
Y
Y
Mon-Fri 0900-2000, Sat 0900-1700
32
2 512 9186
N/A Y
Y
Mon-Fri 0800-2000, Sat 0900-1900
32
0800 14555*
N/A Y
Y
L
Y
Y Y
Y
Western Union Retail Services
Euro
78 155 157
Y
Travelex
Euro
32
Y
Or Finance Mt Bvba
EURO
Mon-Fri 0800-1900, Sat 0800-1200
Y
L
Y
Payee must be 18 years old to receive money. Payees and senders must present valid photo identification. When collecting funds in Belgium, an individual consumer must provide a valid form of
Identification as well as be able to confirm his or her own address. In case the address is not stated on the consumer's form of Identification, the agent representative will need to verify the current /
permanent address details by means of an utility bill or any other valid document. Sender must be 18 years old to send money. When sending funds from Belgium, an individual consumer must provide a
valid form of Identification as well as be able to confirm his or her own address. In case the address is not stated on the consumer's form of Identification, the agent representative will need to verify the
current / permanent address details by means of an utility bill or any other valid document. Agent will pay on the Test Question alone with proof of lost Identification up to 2,500 EURO. In Country View
Curtain Specification: Due to an enhancement to our current system, as of April 1st, 2007, Belgium FLAs will only be able to view transactions available for payment in this country. Whilst we do not
anticipate this to have a business impact or to generate any customer service issues, please do not hesitate to contact your Network Agent CSC or the Western Union corresponding IROC if you have any
queries regarding this specification.
6/12/2012
Page 27 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
BELIZE
Chamber of Commerce
BZ Dollar
Y
Y
501
(22) 70014
N/A Y
Y
Mon-Fri 0800-1730, Sat 0800-1430
501
(22) 31678
N/A Y
Y
Y
Y
Y
Zitro International Limited.
BZ Dollar
Mon-Fri 0800-1730, Sat 0800-1400
Y
Y
Send Money Transfers are subject to a 1.25% tax on charges. Customers must provide reason for all send/receive Transactions. Customers must provide residency type for all send/receive Transactions.
Belize citizens must obtain Central Bank approval to send amounts over $500 USD or local equivalent. Test Question is not available.
BENIN
Bank of Africa Benin
CFA Franc
Y
Y
Y
Y
Y
Y
Y
229
(21) 311 018
Y
Y
Mon-Fri 0800-1700
229
(21) 318 016
Y
Mon-Fri 0800-1700, Sat 0900-1300
229
(21) 364881
Y
Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0900-1400
229
(21) 31 95 95
Y
Y
Y
Y Y
Mon-Fri 0800-1730, Sat 0900-1600
229
(21) 312 335
Y
Y
Y Y
Mon-Fri 0800-1730, Sat 0900-1300
229
(21) 318 300
Y
Y
Y Y
Y
Y Y
Y Y
Y
Societe Generale de Banques au Benin
CFA Franc
Mon-Fri 0800-1800, Sat 0800-1300
Y Y
Y
EcoBank Benin
CFA Franc
Y
Y
Diamond Bank Benin S.A.
CFA Franc
Y
Y
BGFI Bank Benin
CFA Franc
(21) 313 228
Y
Banque Regionale De Solidarite
CFA Franc
229
Y
Banque Atlantique Du Benin
CFA Franc
Mon-Fri 0800-1130/1500-1800
Y
Money transfer control number (MTCN) required at payout. Payees must present valid photo identification.Valid ID is required for all payouts at Societe Generale locations. Money Transfers sent to Benin
must include a Test Question. Maximum principal payout amount is 5,000,000 CFA Francs per person / per transaction / per day at Societe Generale de Banques locations. For International transfers over
500.000 FCFA and sent to outside the “Zone Franc”, senders must provide supportive documents. Send Money Transfers are subject to a 0.25% tax on principal. Senders must present valid photo
identification. Maximum principal send amount is 5,000,000 CFA Francs per person/ per transaction/per day at Societe Generale de Banques locations; and 1,500,000 CFA Franc per person/per
transaction/per day at all Banque Atlantique du Benin locations.
6/12/2012
Page 28 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
BERMUDA
Mon-Fri 0900-1700
Bermuda Financial Network Ltd
US Dollar
Y
441
292 1799
N/A Y
Y
Y
Senders must present valid Identification to Send Money.Cruise Ship employees are allowed to present a notarized copy of the passport and Cruise Ship ID with picture.
BHUTAN
Bank Of Bhutan Limited
Ngultrum
Y
Y
US Dollar
Y
Y
Bhutan Post
Ngultrum
Y
Y
US Dollar
Y
Y
Mon-Fri 0900-1700, Sat 0900-1300
975
(2) 323 833
Y
Mon-Fri 0830-1700, Sat 0830-1300
975
(2) 327 973
Y
Y
Y
Y
Y Y Y Y
Send money transfer is available only at Bhutan Post locations. Money transfers sent at Bhutan Post by Bhutanese nationals must be made in local currency (Ngultrum) and require approval from the Royal
Monetary Authority (RMA). Money transfers sent at Bhutan Post by foreign nationals must be sent in foreign currency. Payee must present correct Money Transfer Control Number (MTCN). For money
transfers over USD$5,000 or local equivalent, report to the Royal Monetary Authority (RMA) will be required. Details of the receiver and purpose of the transaction are to be provided. Maximum principal
Payout amount is $5000 USD or local equivalent at Bhutan Post locations. Physical delivery is available only at Thimphu and will take 24 hours to be delivered.
BOLIVIA
Banco Union
Boliviano
Y
Y
US Dollar
Y
Y
DHL International S.R.L.
Boliviano
Y
Y
US Dollar
Y
Y
Mon-Fri 0830-1900,Sat 0900-1300
591
(3) 366 869
N/A Y
Y
Y
Y Y
Mon-Fri 0830-2000, Sat 0900-1300
591
800 105 052*
N/A Y
Y
Y
Y Y
Non-Bolivian residents must present a Passport to receive money. Send Money Transfers are subject to a 16% tax on charges. Most locations close for 1-2 hours during lunch. Free Telephone Notification
is available upon request.
6/12/2012
Page 29 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
BOSNIA AND HERZEGOVINA
Raiffeisen Bank Corporation
Euro
Y
Y
Konvertible Mark
Y
Y
US Dollar
Y
Y
Tenfore Ltd.
Euro
Y
Y
Konvertible Mark
Y
Y
US Dollar
Y
Y
Turkish Ziraat Bank Bosnia d.d.
Euro
Y
Y
Konvertible Mark
Y
Y
US Dollar
Y
Y
Unicredit Bank Dd
Konvertible Mark
Y
Mon-Fri 0800-1700, Sat 0800-1400
387
(33) 279 692
Y
Y
Mon-Fri 0730-2000, Sat 0730-1400
387
(33) 268 000
Y
Y
Mon-Fri 0830-1530
387
(33) 720 212
Y
Y
Y Y
Mon-Fri 0800-1900, Sat 0800-1200
387
(36) 312 695
Y
Y
Y Y
Y
Y
Y Y
Y Y
Y
Maximum principal send amount is 5,100 EURO, USD or local equivalent per month for residents. Maximum principal send amount is 11,100 EURO, USD or local equivalent per month for non-residents.
Payee must present correct Money Transfer Control Number (MTCN).
BOTSWANA
Boitekanelo (PTY) Ltd.
Pula
Y
Y
267
397 1490
N/A Y
Y
Mon-Fri 0800-1600, Sat 0830-1200
267
3934540
N/A Y
Y
Y Y
Y
Botswana Postal Services
Pula
Mon-Fri 0900-1700, Sat 0900-1300
Y
Y Y
Y
Money transfers sent to Botswana must include a Test Question. For transfers over 10,000 Pula, senders must provide a reason for the transaction
6/12/2012
Page 30 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
BRAZIL
Banco do Brasil S.A.
BR Real
Y
Y
US Dollar
Y
Y
Corretora Souza Barros
BR Real
Y
Y
US Dollar
Y
Y
Darom Moveis Ltda
BR Real
Y
Y
N
Y
Encantur
BR Real
Y
Y
US Dollar
Y
Y
Fair Corretora de Cambio Ltda
BR Real
Y
Y
US Dollar
Y
Y
Fitta Dtvm
BR Real
Y
Y
N
Y
Gazin Ind. E Com. De Móveis E Eletrodomésticos Ltda
BR Real
Y
Y
N
Y
Daily 24 hours
55
0800 785 678*
N/A
Mon-Fri 0800-2000, Sat 0900-1400
55
0800 770 1994
N/A
Mon-Fri 0800-2000, Sat 0900-1400
55
0800 707-9330
N/A
Mon-Fri 0800-2000, Sat 0900-1400
55
0800 707 9330
N/A
Mon-Fri 0800-2000, Sat 0900-1400
55
0800 707 9330
N/A
Mon-Fri 0900-2100, Sat 0900-1400
55
0800 770 1994
N/A Y
Mon-Fri 0900-2000, Sat 0900-1400
55
0800 707 9330
N/A
Y
6/12/2012
Page 31 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0900-2000, Sat 0900-1400
55
11 213 99642
N/A
Mon-Fri 0800-2000, Sat 0900-1400
55
0800 707 9330
N/A
Lastro Rdv Distribuidora De Titulos E Valores Mobiliarios Mon-Fri 0900-2000, Sat 0900-1400
Ltda.
55
11 213 99642
N/A
Mon-Fri 0800-2000, Sat 0900-1400
55
0800 707 9330
N/A
Mon-Fri 0800-2000, Sat 0900-1400
55
0800 707 9330
N/A
Y
Mon-Fri 0900-2000, Sat 0900-1400
55
11 213 99642
N/A
Y
Mon-Fri 0900-2000, Sat 0900-1400
55
0800 707 9330
N/A Y
Imifarma Produtos Farmaceuticos E Cosméticos S.A.
BR Real
Y
Y
N
Y
Jr Servicos Ltda Epp
BR Real
Y
Y
N
Y
BR Real
Y
Y
N
Y
Midway Sa Credito Financiamiento E Investimentos
BR Real
Y
Y
N
Y
Miranda Servicios Empresariais Ltd
BR Real
Y
Y
US Dollar
N
N
Novo Mundo Corretora De Câmbio S.A.
BR Real
Y
Y
N
Y
Ourominas Dtvm
BR Real
US Dollar
Y
Y
Y
Y
Y
6/12/2012
Page 32 of 183
Country
Agent
Currency
Send
Pay
Potencial Servicios Terceirizados LTDA
BR Real
Y
Y
N
Y
Renova Corretora
BR Real
Y
US Dollar
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0800-2000, Sat 0900-1400
55
0800 707-9330
N/A
Mon-Fri 0800-2000, Sat 0900-1400
55
0800 707 9330
N/A Y
Mon-Fri 0800-2000, Sat 0900-1400
55
0800 707 9330
N/A
Mon-Fri 0800-2000, Sat 0900-1400
55
0800 707 9330
N/A
Y
BR Real
Y
Y
US Dollar
Y
Y
Turismo 10 Agencia De Viagens Ltda.
US Dollar
Intl Code
Y
Treviso Corretora de Cambio Ltda.
BR Real
Y
Y
Y
Y
Effective immediately, an "Advisory Exchange Rate" from Euros to Real for transactions sent only from Portugal to Brazil will be shown. The "Advisory Exchange Rate" is only an indication of the
approximate exchange rate which will be applied at the time the transaction is paid out to the receiver in Brazil. The actual exchange rate will be determined at the time that the transaction is paid out to the
receiver in Brazil as required by the laws of Brazil. The "Advisory Exchange Rate" will most likely differ from the actual exchange rate applied to the transaction. The complete name of the Payee, as written
on the Payee’s identity card, is required for payment. All money transfers sent to Brazil are reserved for private consumer use (personal upkeep or tourism purposes only) and cannot be paid for commercial
or business purposes.Money transfer payout is not available to individuals under 18 years of age unless married or accompanied by a parent or legal guardian presenting documentation of relationship.
Money transfer payouts to Brazilian citizens, permanent visa residents and work visa holders who have resided in Brazil for longer than one year are available only in Reals. Money transfer payouts of
10,000 Reals and over must be deposited in a savings or checking account. For money transfers paid out in local currency, the rate of exchange will be determined at the time of payout by Banco do Brasil.
US Dollar payout is available to tourists, students and work visa holders during their first year in Brazil. For locations offering US Dollar payout, Payees should call 0800 78 5678. If sufficient US currency is
not available, payout may be made in traveler’s checks. Immediate cash payout is available up to $R4,000. For payments over $R4,000, the receiver must visit the bank branch where payee expects to pick
up the money to give 48 hours advance notice of approximately how much cash the bank must have on hand. Senders are not permitted to list themselves as receivers, since this is not authorized by
Brazilian Central Bank. Senders must present valid identification. Money Transfers are reserved for private consumer use only and cannot be sent for commercial or business purposes, for purchase of
property, or for investments. Individuals under the age of 18 may send money only if they are married or accompanied by their legal guardian (father, mother, guardian) and have supporting documentation.
Foreigners who do not reside in Brazil and are temporally staying in Brazil or who are on a tourist visa are not allowed to send money out of Brazil.BANCO DO BRASIL To send money Consumers must
have a checking or banking.EXCHANGE BROKERS (Corretoras de Cambio)No restrictions.
BRITISH VIRGIN ISLANDS
DHL Worldwide Express, B.V.I., Ltd.
Mon-Fri 0830-1700
1
494 4659
N/A Y
Y
Y
Y Y
US Dollar
Maximum principal Payout amount is $7,500 USD per transaction. Maximum cash Payout amount is $1,000 USD per transaction. Payouts over $1,000 USD may be paid out in a combination of cash and
check. Free Telephone Notification is available upon request. Senders and Payees must present a valid identification.
6/12/2012
Page 33 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
BRUNEI DARUSSALAM
Arman Afiq Remittance Services
Brunei Dollar
Y
Y
Y
(3) 871 0737
Y
Y
Y
Y
Mon-Fri 0900-1600, Sat 0900-1130
673
(2) 268 300
Y
Y
Y
Y
Mon- Sun 0800-1800
673
67 3 2240050
Y
Y
Y
Y
y
Y
Remittance@Seconds
Brunei Dollar
673
Y
Baiduri Bank Berhad
Brunei Dollar
Daily 0900-2100
Y
Maximum principal Payout is none. Maximum principal Send amount None. Payouts over BND10 000 may be provided by cheque if an agent has insufficient cash. Payee must present correct Money
Transfer Control Number (MTCN).
6/12/2012
Page 34 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0800-2000, Sat 0900-1800, Sun 0900-1800
359
(2) 980 3838
Y
Y
Y
Y Y
Mon-Fri 0830-1630
359
(2) 926 6241
Y
Y
Y
Y Y
Mon-Fri 0830-1800
359
(2) 935 7171
Y
Y
Y
Y
Mon-Fri 0800-1700
359
(2) 954 9945
Y
Y
Y
Y
Mon-Fri 0800-1700
359
(52) 603431
Y
Y
Y
Y Y
Daily 0800-2000
359
(2) 811 2578
Y
Y
Y
BULGARIA
Cash Express Service
Bulgarian New Lev
Y
Y
Euro
Y
Y
US Dollar
Y
Y
Central Cooperative Bank PLC.
Bulgarian New Lev
Y
Y
Euro
Y
Y
US Dollar
Y
Y
D Commerce Bank Ad
Bulgarian New Lev
Y
Y
Euro
Y
Y
US Dollar
Y
Y
Eurobank Efg
Bulgarian New Lev
Y
Y
Euro
Y
Y
US Dollar
Y
Y
SG Expressbank
Bulgarian New Lev
Y
Y
Euro
Y
Y
US Dollar
Y
Y
United Bulgarian Bank Ltd.
Y
Y Y
6/12/2012
Page 35 of 183
Country
Agent
Currency
Send
Pay
Bulgarian New Lev
Y
Y
Euro
Y
Y
US Dollar
Y
Y
Intl Code
In Country
Number
MM QC QP P T D M Q
Payee must present correct Money Transfer Control Number (MTCN). Payees must present valid identification. For Money Transfers over 2,500 EUR, Payees must provide a reason for the Transaction. It
is illegal to transmit (to pay or to send) any transaction in relation to gambling within or outside Bulgaria. Valid ID is required for all payouts at Societe Generale locations. Receiver must be 18 years old to
collect money. Senders must present valid photo identification. For Money Transfers over 2,500 EUR, Sender must provide a reason for the Transaction. For money transfers over 5 000 EUR senders must
declare the origin of funds. It is illegal to transmit (to pay or to send) any transaction in relation to gambling within or outside Bulgaria. Transaction information should include all three names and they must
be in correct order: First name - Father's name - Family name. Payout is only possible if at least the first name and the family name are given in the transaction and are in the correct order. A transaction
must be rejected if only first and father's name are present.
6/12/2012
Page 36 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
BURKINA FASO
Bank Of Africa Burkina Faso
CFA Franc
Y
Y
Y
Y
Y
Y
Y
Mon-Fri 0730-1700, Sat 0800-1200
226
(50) 492 409
N/A Y
Y
Y Y
Mon-Fri 0730-1130/1530-1730, Sat 0830-1130
226
(50) 300 000
N/A Y
Y
Y Y
Mon-Fri 0730-1730, Sat 0830-1130
226
(50) 303 480
N/A Y
Y
Y Y
Mon-Fri 0715-1700
226
(50) 31 39 21
N/A Y
Y
Y Y
Mon-Fri 0730-1630, Sat 0800-1200
226
(50) 311 111
N/A
Mon-Fri 0730-1230/1500-1800, Sat 0900-1200
226
(50) 332 300
N/A Y
Y
Y Y
226
(50) 32 32 32
N/A Y
Y
Y Y
226
(50) 337 380
N/A Y
Y
Y Y
Y
Societe Generale de Banques au Burkina Faso S.G.B.B. Mon-Fri 0715-1730
CFA Franc
Y
Y
Mon-Fri 0700-1730, Sat 0800-1200
Societe Nationale des Postes (SONAPOST)
CFA Franc
Y
Y Y
Y
Services Negoce Commerce International
CFA Franc
Y Y
Y
Ecobank Burkina
CFA Franc
Y
Y
BICIAB
CFA Franc
N/A Y
Y
CFA Franc
(50) 497 962
Y
Banque Internationale Du Burkina Faso
CFA Franc
226
Y
Banque Atlantique Burkina Faso.
CFA Franc
Mon-Fri 0715-1715, Sat 0800-1100
Y
Maximum principal Send amount is 2.000.000 CFA Francs per person/per transaction/per day. For BICIAB and S.G.B.B., the maximum sent amount is set at 4,500,000 CFA per person /per transaction /per
day. For the other agents (BIB, SONAPOST), the maximum sent amount is 2,000,000 CFA per person /per transaction /per day. For International transfers over 500.000 FCFA and sent to outside the “Zone
Franc”, senders must provide supportive documents.The maximum send amount at Ecobank locations is 4 000 000CFA. At these locations, you can only send transactions within the CFA zone. Money
Transfers sent to Burkina Faso must include a Test Question. A Valid ID is mandatory at all locations for payment. Most locations close from 12:30 to 14:30 for lunch.
6/12/2012
Page 37 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
BURUNDI
Banque Commerciale du Burundi
Burundi Franc (pay only) N
Y
US Dollar
Y
Y
Banque de Credit de Bujumbura
Y
US Dollar
Y
Y
Ecobank
Burundi Franc
Y
Y
US Dollar
Y
Y
Finanbank Burundi
Burundi Franc
Y
Y
US Dollar
Y
Y
Interbank Burundi
Y
US Dollar
Y
Y
La Poste Burundi
Burundi Franc
Y
Y
US Dollar
Y
Y
Mon-Fri 0830-1200/1400-1730, Sat 0830-1130
257
(2) 22317
N/A Y
Y Y
Mon-Fri 0800-1630, Sat 0830-1200
257
(2) 43285
N/A
Y Y
Mon-Fri 0730-1730
257
(22) 226351
N/A Y
Y
Y Y
Mon-Fri 0800-1600, Sat 1100-1400, Dom 0800-1400
257
257 22 24 33 13
N/A Y
Y
Y Y
Mon-Fri 0800-1730, Sat 0800-1200
257
(2) 20629
N/A Y
Mon-Fri 0730-1730, Sat 1100-1600, Sun 1100-1600
257
257 78 110 043
N/A Y
Y Y
Y
Y Y
Maximum principal Payout and Send amount is $5,000 USD or local equivalent per transaction. Money Transfer Payouts in US Dollars are only available to non-residents and to residents proving that they
are traveling. Local currency Payouts are available to residents and non-residents. Money Transfers sent to Burundi must include a Test Question.
6/12/2012
Page 38 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
CAMBODIA
ACLEDA Bank Plc.
US Dollar
Y
Y
Y
Y
Y
Y
855
(23) 220000
Y
Mon-Fri 0800-1600, Sat 0800-1100
855
(23) 214 111
Y
Mon-Fri 0830-1600, Sat 0830-1130
855
(23) 992 882
Mon-Fri 0830-1530, Sat 0830-1130
855
Mon-Fri 0800-1530, Sat 0800-1130
855
Y
Y Y
Y
Y Y
Y
Y
Y Y
Y
N
N
N N
(23) 882878
Y
Y
Y
Y Y
(23) 212 727
Y
Y
Y
Y Y
Y
Vattanac Bank
US Dollar
Daily 24 hours
Y
Y
Singapore Banking Corporation
US Dollar
Y
Y
OKS Indochina Bank Limited
US Dollar
(23) 994 444
Y
Cambodia Public Bank Plc Dba Campu Bank
US Dollar
855
Y
Cambodia Asia Bank Limited
US Dollar
Mon-Fri 0730-1600, Sat 0730-1200
Y
PAYOUT RESTRICTIONS:A transaction in an amount exceeding US$10,000 requires notification to the National Bank of Cambodia (NBC).Payee must present a valid ID, correct Money Transfer Control
Number (MTCN) and other transaction details required (sender's name, send country, expected amount).Test Questions are not allowed.A transaction in an amount exceeding US$10,000 requires
notification to the National Bank of Cambodia(NBC)
6/12/2012
Page 39 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
CAMEROON
Banque Internationale du Cameroun pour l'Epargne et le Mon-Fri 0745-1530
Credit (BICEC)
237
342 2909
N/A Y
Y Y
Mon-Fri 0730-1730, Sat 0800-1530, Sun 0900-1100
237
223 0849
N/A
Y Y
Cofinest (Compagnie Financiere de l'Estuaire)
Mon-Fri 0815-1830, Sat 0915-1530, Sun 0915-1230
237
334 38273
N/A Y
Y Y
Commercial Bank of Cameroon
Daily 0745-1530
237
343 3852
N/A Y
Mon-Fri 0730-1730, Sat 0900-1600
237
343 5455
N/A Y
Mon-Fri 0800-1600, Sat 0900-1400
237
343 8541
N/A Y
Y
Y Y
Mon-Sat 0800-1545
237
220 2823
N/A Y
Y
Y Y
Mon-Fri 0715-1630
237
343 0002
N/A Y
Mon-Wed 0800-1630, Thu 1300-1630, Fri-Sat 0800-163
237
334 34 071
N/A Y
CFA Franc
Y
Y
Campost
CFA Franc (pay only)
CFA Franc
N
Y
Y
N
Y
Y
National Financial Credit Bank
CFA Franc
Y
Y
Societe Generale de Banques au Cameroon (S.G.B.C.)
CFA Franc
Y
Y
Y Y
Y
Union Bank Of Cameroon Plc
CFA Franc
Y Y
Y
Ecobank Cameroun
CFA Franc
Y Y
Y
Credit Lyonnais Cameroon
CFA Franc (pay only)
Y
Y
Y
Y
Maximum Send: 3,500,000 CFA Franc per person / per transaction / per day. The maximum payout amount at all Campost locations is 2,000,000 CFA. Money Transfers sent to Cameroon must include a
Test Question. Valid ID is required for all payouts except for pay without ID transactions. Pay without ID is accepted ONLY when required by Sender and ONLY for payouts less or equal to $ 999.99. For any
pay without ID, the Answer to the Test Question is required. Pay without ID is not accepted at Societe Generale for any amount. Send Money Transfers are subject to a 19.25% tax on charges. Sending
above 1M FCFA per person / per transaction / per day need supportive documents and to be subject to declaration.
6/12/2012
Page 40 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
CANADA
Daily 24 hours
Western Union Financial Services Inc.
CA Dollar
Y
1
800 235 0000*
Y
Y
Y
Y
Y Y
Y
Maximum Payout/Send: None. Maximum Cash Payout: None. Effective April 2nd, 2007, Payee must present correct Money Transfer Control Number (MTCN). Payee must provide MTCN to Agent when
collecting funds sent from China. If MTCN is unknown, Payee must contact the Sender for the information. When sending money to Canada, test questions are limited to $300 CAD. Sends over $300 CAD,
originating from any Country (including Canada), for receipt in Canada that includes a test question / pay without ID will receive the following error message: “U0150 TEST QUESTION NOT ALLOWED FOR
DEST.” For Money Transfer payouts of $1,000 Canadian Dollars or higher, Identification Type, Identification Number and the Identification Place of Issuance must be provided by payee. Payouts are
restricted to persons 18 years and older. Telephone Notification is provided by Western Union Financial Services. Payouts are made either by check or by cash depending upon availability. When sending
Money Transfers of $1,000 Canadian Dollars or higher to ANY destination, the sender must provide Identification Type, Identification Number and the Identification Place of Issuance.
CAPE VERDE
Banco Caboverdiano De Negocios
CVE Escudo
Y
Y
Y
Y
Y
Y
Y Y
Mon-Fri 0800-1600
238
2 600 964
N/A Y
Y
Y Y
Mon-Fri 0800-1630
238
2 615 684
N/A Y
Y
Y Y
Daily 0730-1330
238
2 411 580
N/A
Y
Y
Mon-Fri 0800-1700, Sat 0900-1200
238
2 617 856
N/A Y
Y
Y
Y
ECV Servicos Financeiros
CV Escudo
N/A Y
Y
Cotacambios Agencia
CV Escudo
238 2604938
Y
Caixa Economica de Cabo Verde
CV Escudo
238
Y
Banco Comercial Do Atlantico
CV Escudo
Mon-Fri 0800-1630
Y
Senders must present Central Bank approval for amounts over $1,000 USD or local equivalent. Effective December 29th , 2009, Send Money Transfers from Cape Verde are subject to a 3.5% tax on
charges. Maximum principal send amount is 2,500 USD or local equivalent at Banco Comercial do Atlantico locations
CAYMAN ISLANDS
Mon-Thu 0700-1900, Fri-Sat 0700-2100
Fidelity Bank (Cayman)Ltd
KY Dollar
Y
Y
US Dollar
Y
Y
1
949 7822
N/A Y
Y
Y
Y
Senders and Payees must present a valid identification. Maximum send restriction of $7500 USD. Cruise sailors are able to send up to $2500 USD per person/ per transaction. Test question not available in
Cayman Islands.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
CENTRAL AFRICAN REPUBLIC
Banque Internationale pour le Centrafrique (BICA)
CFA Franc
Y
Y
Y
61 00 42
N/A Y
Mon-Fri 0815-1500, Sat 0800-1200
236
61 31 90
N/A Y
Mon-Fri 0730-1230
236
61 40 58
N/A
Y
Y
Y Y
Y
Commercial Bank Centrafrique
CFA Franc
236
Y
Centrafricaine (BPMC)
CFA Franc
Mon-Fri 0630-1430, Sat 0830-1200
Y Y
Y
Maximum Send: 3.500.000 CFA Francs per person / per transaction / per day. Money Transfers sent to Central African Republic must include a Test Question. For any amounts exceeding 1,000,000 CFA
Francs an authorization of the Ministry of Economy is mandatory. Sending above 1M FCFA per person / per transaction / per day need supportive documents and to be subject to declaration.
CHAD
Banque Commerciale Du Chari
CFA Franc
Y
Y
Y
Y
N/A Y
Mon-Thu 0730-1330, Fri 0730-1100, Sat 0900-1400
235
52 2828
N/A Y
Y Y
Mon-Thu 0700-1400, Fri-Sat 0700-1200
235
52 0693
N/A
Y Y
Mon-Fri 0730-1345, Sat 0730-1100
235
52 6595
N/A Y
Y
Y Y
Y
Societe General S.G.T.B.
CFA Franc
51 5889
Y
Ecobank Tchad
CFA Franc
235
Y
Commercial Bank Chad
CFA Franc
Mon-Fri 0800-1730, Sat 0800-1200
Y
Y Y
Y
Maximum send ammount is 4.400.000 CFA Francs per person /per transaction /per day. For Money Transfers over 1,000,000 CFA Francs sent outside the CEMAC zone (Cameroon, Central African
Republic, Congo, Gabon, Equatorial Guinea and Chad), senders must present Central Bank approval. Valid ID is required for all payouts. Money Transfers sent to Chad must include a Test Question.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
CHILE
Chilexpress S.A.
CL Peso
Y
Y
Y
800 200 102*
N/A Y
Y
Y
Mon-Fri 0830-2100, Sat 0900-2000, Sun 1100-1700
56
800 80 2727*
N/A Y
Y
Y
L Y Y
Daily 1100-2100
56
(2) 390 6000
N/A Y
Y
Y
Y Y
Y
L Y Y
Y
S.A.C.I. Falabella
CL Peso
56
Y
DHL Worldwide Express Chile Limited
CL Peso
Mon-Fri 0900-1900, Sat 1000-1400
Y
Send Money Transfers are subject to a 19% tax on charges. Most locations close for 1-2 hours during lunch. Free Telephone Notification is available upon request. DHL locations offer Physical Delivery in
the cities of Arica, Iquique, Antofagasta, La Serena, Viña del Mar,Valparaíso, Concepción, Temuco, Puerto Montt, Punta Arenas, and Santiago. USD DOLLAR PAYOUT is available in some DHL and
Chilexpress locations. Please contact the CSC numbers for further information: DHL - 800-80-2727; Chilexpress - 800-200-102.
6/12/2012
Page 43 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
CHINA
Agricultural Bank of China
RMB (pay only)
N
Y
US Dollar
Y
Y
Bank Of Jilin Co., Limited
RMB
Y
Y
RMB
Y
Y
US Dollar
Y
Y
Chinapay E-Payment Service Co.Ltd
N
Y
Y
Y
Longjiang Bank Corporation
Y
(86) 431 849 99588
Y
Y
Mon-Sun 0900-1700
86
(86) 577 889 900 65
Y
Y
Y
Mon-Fri 0830-1700
86
800 820 8668
Y
Y
Y
Y
Daily 0900-1700
86
800 820 8668
Y
Mon-Sun 0900-1700
86
(10) 6759 6252
Y
N
N
N
Mon-Fri 0800-1730
86
(59) 187 599 143
Y
Y
Y
Y
Daily 0900-1700
86
(51) 8677 9128
Y
Y
Y
Y
Mon-Sun 0900-1700
86
(86) 551 266 7782
Y
Y Y
Mon-Sun 0900-1700
86
(86) 451 871 17850
Y
Y
Y
Y Y
Y Y
N
N N
Y
Huishang Bank Corporation Ltd
US Dollar
86
Y
Y
Harbin Bank Co., Ltd.
US Dollar
Mon-Fri 0900-1700
Y
Y
Fujian Haixia Bank Co., Ltd
US Dollar
Y
Y
Construction Bank
US Dollar
800 820 8668
Y
China Everbright Bank
RMB (pay only)
86
Y
Bank Of Wenzhou Co Ltd
US Dollar
Daily 0800-2000
Y
6/12/2012
Page 44 of 183
Country
Agent
Currency
US Dollar
Send
Y
Pay
RMB (pay only)
N
Y
US Dollar
Y
Y
Shanghai Pudong Development Bank
Y
Y
Y
MM QC QP P T D M Q
Daily 0800-2000
86
800 820 8668
Y
Y
Y
Mon-Fri 0900-1700
86
(21) 6161 6160
Y
Y
Y
Mon-Fri 0900-1700
86
(53) 5663 2702
Y
Mon-Fri 0900-1700
86
(86) 571 8711 7689
Y
Y
Y
Y
Zhejiang Chouzhou Commercial Bank Co., Ltd.
RMB
In Country
Number
Y
Yantai Bank Co., Ltd
US Dollar
Intl Code
Y
Postal Savings Bank Of China
US Dollar
Y
Y
Money transfer control number (MTCN) required at payout. Fixing transactions to China local currency (CNY Chinese Yuan or Renminbi) is not allowed. All agents in China do not process fixed CNY
transactions. It is illegal to send or pay transactions in relation to gambling. Payees must provide valid original identification. Test Question not available. Maximum principal payout amount is
US$20,000/Euro 20,000 at Agricultural Bank of China; US$20,000 at China Everbright Bank, Fujian Haixia Bank, Shanghai Pudong Development Bank; US$10,000 at Postal Savings Bank of China, China
Construction Bank, Bank of Jilin, Zhejiang Chouzhou Commercial Bank, Harbin Bank, Longjiang Bank, Huishang Bank, Yantai Bank and Wenzhou Bank. EUR payout is available at over 6,000 Agricultural
Bank of China locations and at over 3,000 Postal Savings Bank of China locations. For details of the EUR payout locations, please contact the CSC hotline. USD payout is available at selected Postal
Savings Bank of China locations and all other agent locations. For Postal Savings Bank of China USD payout locations, please call +86 10 68858630. The services available at Agricultural Bank of China
locations may vary. Please call 95599 (domestic) for details. Local currency payout is available at all agent locations. Agents use their quoted FX rate when converting USD into CNY for local currency
payouts. Sender must provide valid original identification. The Sender must provide the Payee with the MTCN. Payee will not be able to collect the funds in most countries without this information. Maximum
Send amount of US$10,000 per transaction at Postal Savings Bank of China, Zhejiang Chouzhou Commercial Bank, Harbin Bank, Yantai Bank, Longjiang Bank, Huishang Bank and Bank of Wenzhou.
Maximun Send amount of US$9,000 per transaction at China Everbright Bank and Bank of Jilin. Maximun Send amount of US$15,000 per transaction at Agricultural Bank of China, Fujian Haixia Bank and
Shanghai Pudong Development Bank. Some Postal Savings Bank of China locations can only pay money transfers (they cannot send). For Postal Savings Bank of China Send locations, please call +86 10
68858630. Free telephone Notification is limited to cities that have Western Union locations. Most locations close for 2 hours during lunch. For further information, please call China Customer Care Centre at
800 820 8668 or 021 6866 4610.
6/12/2012
Page 45 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
COLOMBIA
Acciones & Valores S.A.
CO Peso
Y
Y
N
Y
Giros y Finanzas
CO Peso
Y
Y
N
Y
Mon-Sat 0730-2000,Sun 1000-1600
57
(1) 651 0500
N/A Y
Y
Mon-Fri 0800-2030, Sat 0800-2000, Sun 0900-1600
57
018000 111 999*
N/A Y
Y
Y
Y
Y
Payout Currency: CO Peso Send Currency: CO Peso. Government restrictions: Payouts are subject to a 0.4% tax on the principal amount when applicable by local law. Payees must present valid photo
identification. Maximum Principal Payout amount is $ 7,500 USD or local equivalent per transaction. Payouts to Colombian residents over $3,000 USD or local equivalent will be issued a "For Deposit Only"
check in Colombian Pesos requiring 24 hours clearance if deposited into payee's checking account and 72 hours clearance if deposited into payee's savings account. Maximum Cash Payout to Non
Residents is $3500 USD or local equivalent. Test Question is not allowed. For Money Transfers over USD$500.00 or local equivalent, payee must present correct Money Transfer Control Number (MTCN).
Payments in USD depend upon availability at each location. Send Money Transfers are subject to a 16% tax on charges. Send transacctions are subject to a tax of 0.4% on principal as applicable according
to local laws. Senders must present valid photo identification. Maximum Principal Send amount is $9,500 USD or local equivalent per transaction. Money Transfers can only be sent in Colombian Pesos.
Specific restrictions for sending Money Transfers from Saint Lucia to Cucuta: Every money transfer sent from Saint Lucia to Cucuta City will have the following restrictions for its payment: Up to US$500 it
will be paid in cash. Beneficiaries with an accumulated amount greater than US$5.000 must present support documentation of the origin of the funds, of the sender in St.Lucia. For the moment, the payments
up to US$2000 to foreigners of Venezuelan nationality,will be paid in cash. Free Telephone Notification is available upon request. Some locations close for 1-2 hours during lunch.
COMOROS
Banque Pour L'Industrie Et Le Commerce – BIC.
Comoro Franc
Y
Y
269
731 112
N/A Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1200
269
744 327
N/A Y
Y
Y Y
Y
Societe Nationale des Postes
Comoro Franc
Mon-Thu 0715-1400, Fri 0715-1100
Y
Maximum principal send amount is 1,000,000 Comoro Francs per transaction /per person /per day. Money Transfers sent to Comoros must include a Test Question.
6/12/2012
Page 46 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
CONGO
Banque COFIPA
CFA Franc
Y
Y
Y
Y
Y
Mon-Fri 0730-1430, Sat 0800-1200
242
(242) 948363
N/A
Mon-Fri 0800-1530
242
(242) 81 0715
N/A Y
Mon-Fri 0800-1600, Sat 0900-1400
242
537 0904
N/A Y
Mon-Fri 0800-1530, Sat 0800-1400
242
81 1030
N/A Y
Y Y
Y
Y Y
Y Y
Y
Y Y
Y
La Congolaise de Banque
CFA Franc
N/A
Y
Ecobank
CFA Franc
81 1745
Y
Credit Lyonnais
CFA Franc
242
Y
BGFIBank
CFA Franc
Mon-Fri 0800-1430
Y Y
Y
Maximum Send: 1,000,000 CFA Francs per person / per transaction / per day outside the CEMAC region and 3 750 000 CFA in the CEMAC Region. CEMAC Region members are: Cameroon, Gabon,
Central Africa Republic, Equatorial Guinea, Chad and Congo Brazzaville. Money Transfers sent to Congo must include a Test Question. Sending above 1M FCFA per person / per transaction / per day need
supportive documents and to be subject to declaration.
COOK ISLANDS
Mon-Thu 0830-1700, Sat 0830-1230
FEXCO
NZ Dollar
Y
682
29907
Y
Y
Y
Y
Y Y Y
Y
Payee must present correct Money Transfer Control Number (MTCN). Physical Delivery is available in the cities of Aitutaki, Atiu, Mangaia, Manihiki, Mauke, Mitiaro, Penrhyn, Pukapuka and Rarotonga.
Handling fee of 15.00 New Zealand Dollar is applicable for payout in islands other than Rarotonga and possibility of 24 hours delay for payouts in remote islands. Send And Payout Restrictions:Government
Restrictions: Valid Government Photo Id Is Required For All Transactions.
COSTA RICA
Mon-Fri 0700-2000, Sat 0830-1730, Sun 0830-1630
AirPak
CR Colon
Y
Y
Y
N
506
800 777 7777*
N/A Y
Y
Y
Y
Some locations may issue checks for payouts over the equivalent to $500 USD in local currency. Free Telephone Notification is available upon request. Test question is not available. Senders & Payees
must provide a valid identification.
6/12/2012
Page 47 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
COTE D'IVOIRE (IVORY COAST)
Access Bank Cote D'Ivoire
CFA Franc
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
203 03400
Y
Y
Y
Y Y
Mon-Fri 0730-1730, Sat 0900-1330
225
202 53939
Y
Y
Y
Y Y
Mon-Fri 0800-1700
225
255 555
Y
Y
Y
Y Y
Mon-Fri 0800-1500
225
202 19990
Y
Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1200
225
225 20 258723
Y
Y
Y
Y Y
Mon-Fri 0800-1630
225
203 19200
Y
Y
Y
Y Y
Mon-Fri 0745-1730
225
202 21212
Y
Y
Mon-Fri 0800-1800, Sat 0930-1300
225
225 21 754934
Y
Y
Mon-Fri 0745-1815
225
201 234
Y
Y
Y Y
Y
Y Y
Y
Societe Generale de Banques en Cote d'Ivoire
CFA Franc
225
Y
Services Negoce Commerce Finances S.A.
CFA Franc
Mon-Fri 0800-1530
Y
La Poste
CFA Franc
Y Y
Y
Ecobank Cote d'Ivoire
CFA Franc
Y
Y
Bridge Bank Group
CFA Franc
Y
Y
BICICI
CFA Franc
Y
Y
CFA Franc
203 15 863
Y
Banque de L'Habitat de Cote D'Ivoire "BHCI".
CFA Franc
225
Y
Bank Of Africa Cote D'Ivoire
CFA Franc
Mon-Fri 0800-1600, Sat 0900-1200
Y Y
Y
6/12/2012
Page 48 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Payout/Send Currency: CFA Franc Maximum Maximum principal Payout amount is 5,000,000 CFA Franc per person/per day/per transaction. Effective April 28, 2011, Western Union will resume service in
Cote d'Ivoire in the following cities: Abengourou, Abidjan, Aboisso, Bouake, Dabou, Daloa, Divo, Gagnoa, Grand Bassam, Indenie, Korhogo, San Pedro, Sinfra, Soubre, Toumodi, Vridi, Yamoussoukro. The
Western Union system may not be used to provide financial assistance for military activities. Funds intended to support military or related activities may not be remitted to Ivory Coast. Money Transfers sent
to Cote d'Ivoire must include a Test Question. Valid ID is required for all payouts at Societe Generale locations. Payee must present correct Money Transfer Control Number (MTCN). Maximum principal
Send amount is 2,000,000 CFA Francs per person/per transaction/per day for transfers sent to International and 5,000,000 CFA Francs per person/per transaction/per day for Intra-transfers. SNC (Services
Negoce Commerce) can only send money to the CFA zone (Benin, Burkina Faso, Cameroon, Central African Republic, Chad, Republic of Congo, Ivory Coast, Equatorial Guinea, Gabon, Guinea-Bissau,
Mali, Niger, Senegal, Togo and France). For International transfers over 500.000 FCFA and sent to outside the “Zone Franc”, senders must provide supportive documents.
CROATIA
Hrvatska Postanska Banka D.D
Kuna
Y
Y
385
(1) 483 9166
Y
Y
Daily 24 hours
385
(21) 344 687
Y
Y
Y
Y
Y
Splitska banka d.d.
Kuna
Mon-Fri 0700-2015, Sat 0800-1415
Y
Y
Maximum principal send amount for agent Croatian Postal Bank is 10,000 Kuna per person/per transaction/per day. Maximum principal send amount for agent Splitska Banka is 20,000 Kuna per person/per
transaction/per day. Test question is not available. Payee must present correct Money Transfer Control Number (MTCN).
CUBA
Mon-Fri 0830-1730, Sat 0900-1200
Fincimex
N
53
537 204 1399
N/A
599
737 2760
N/A Y
Y
Service to Cuba is only available from USA for Cuban citizens that comply with OFAC regulations.
CURACAO
Mon-Fri 0800-1800, Sat 0900-1300
DHL Worldwide Express
AN Guilder
Y
Y
Y
Y
Y
Senders and payees’ full name are required by Central Bank for all payouts, no initials are permitted. Payee must present valid Identification. Maximum principal payout amount is US$5,000 or local
equivalent per person/per transaction/per day. Payouts are restricted to persons 18 years and older. Test question is not allowed. Maximum principal send amount is US$5,000 or local equivalent per
person/per transaction/per day. Send Money Transfers are subject to local taxes.
CYPRUS
GAP Vassilopoulos Ltd.
Euro
Y
Y
Y
N
Societe Generale Cyprus
Mon-Fri 0800-2100, Sat 1000-2200, Sun 0800-2200
357
(22) 710 400
N/A Y
Y
Mon-Fri 0800-1630
357
800 07777
N/A Y
Y
Y
Y Y
Y
Due to an enhancement to our current system, as of November 9, 2006 Cyprus FLAs will only be able to view transactions available for payment in Cyprus. Whilst we do not anticipate this to have a
business impact or to generate any customer service issues, please do not hesitate to contact your Network Agent CSC or the Western Union corresponding IROC if you have any queries regarding this
specification. Test Question is not available for payout in Cyprus. Payees must provide valid identification. Maximum principal Payout amount is 3,000 euro per person /per transaction. Senders must
provide valid identification. Maximum principal Send amount is 3,000 euro or USD equivalent per person/per month. Send transactions in USD are available from Bank locations ONLY.
6/12/2012
Page 49 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
CYPRUS (NORTHERN)
Kibris Iktisat Bankasi Ltd.
Pound Sterling
Y
Y
US Dollar
Y
Y
Kibris Vakiflar Bankasi Ltd.
Pound Sterling
Y
Y
US Dollar
Y
Y
Mon-Fri 0815-1615
90
(392) 228 5300
N/A Y
Y
Mon-Fri 0800-1600
90
(392) 228 6045
N/A Y
Y
Y Y
Maximum principal Payout amount is $20,000 USD or local equivalent per person/per transaction/per day.
6/12/2012
Page 50 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
CZECH REPUBLIC
Intercash S.R.O.
CZ Koruna
Y
Y
EURO (send only)
Y
N
Y
N
P.E.S. Penezni Expresni Service S.R.O.
CZ Koruna
Y
Y
Euro (send only)
Y
N
Y
N
Sportturist Special spol S.R.O.
CZ Koruna
Y
Y
Y
N
Travelex Czech Republic
CZ Koruna
Y
Y
US Dollar
Y
Y
Daily 0800-2200
420
800 190009*
N/A Y
Mon-Fri 0800-2000, Sat 0900-2000
420
800 22 11 00
N/A Y
Mon-Fri 0900-1800, Sat-Sun 1000-1400
420
(02) 2422 9524
N/A Y
Mon-Fri 0900-1800
420
221 105371
N/A Y
Y
Y Y
Y Y
Y
Y Y
Y Y
Receiver must be 18 years old to collect money showing full valid id. Non residents are allowed a passport or a driving licence with photo. Nationals can show other ID. Send Money Transfers in US Dollars
are available at all InterCash s.r.o, P.E.S. Penezni Expresni Service SRO and Sportturist Special locations. Send Money Transfers in Euro are available at some selected locations from P.E.S. Penezni
Expresni Service SRO. Payee must present correct Money Transfer Control Number (MTCN).
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
DEMOCRATIC REPUBLIC OF CONGO
Access Bank
Congo Franc
Y
Y
US Dollar
Y
Y
Bank Of Africa Drc
Congo Franc
Y
Y
US Dollar
Y
Y
Banque Commerciale du Congo BCDC
Congo Franc
Y
Y
US Dollar
Y
Y
Banque Internationale de Credit.
Congo Franc
Y
Y
US Dollar
Y
Y
Banque Internationale pour l'Afrique au Congo
Congo Franc
Y
Y
US Dollar
Y
Y
BGFI Bank
Congo Franc
Y
Y
US Dollar
Y
Y
Ecobank RDC
Congo Franc
Y
Y
US Dollar
Y
Y
Mon-Fri 0800-1800, Sat 0800-1500
243
522 428463
N/A Y
Y
Y Y
Mon-Fri 0800-1600, Sat 0800-1300
243
(243) 81 567 6814
N/A Y
Y
Y Y
Mon-Fri 0800-1600, Sat 0800-1200
243
(81) 500 1016
N/A Y
Y Y
Mon-Fri 0800-1600, Sat 0900-1400
243
811 778 057
N/A
Y Y
Mon-Fri 0730-1630, Sat 0730-1430
243
817 004 000
N/A
Y Y
Mon-Fri 0800-1630, Sat 0800-1200
243
(243) 99 100 3327
N/A Y
Y
Y Y
Mon-Fri 0800-1600, Sat 0900-1200
243
(99) 090 1220
N/A Y
Y
Y Y
6/12/2012
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Country
Agent
Currency
Send
Pay
Fibank
Congo Franc
Y
Y
US Dollar
Y
Y
Trust Merchant Bank
Congo Franc
Y
Y
US Dollar
Y
Y
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0800-1700, Sat 0900-1300, Sunday Closed
243
(243) 81 959 1106
N/A
Mon-Fri 0800-1600, Sat 0800-1300
243
998 275038
N/A Y
Y
Y
Y Y
Payout/Send Currency: USD/CONGOLESE FRANC. USD used for international transfers only. Congolese Francs used for transfers inside the country only. Maximum principal payout amount is US$10,000
or equivalent in LC per person/per transaction/per day. All Outbound Transactions from DRC are subject to a 16% tax payable by the sender. Money Transfers sent to Democratic Republic of Congo must
include a Test Question. Maximum principal send amount is US$ 10,000 or equivalent in LC per person/per transaction/ per day for transfer sent from Congo to international. Maximum principal send
amount is US$ 7,500 or equivalent in LC per person/per transaction/ per day for intra-transfers within Congo.
DENMARK
Post Danmark A/S
DK Krone
Y
Y
45
80 20 03 03
N/A Y
Y
Y Y
Mon-Fri 0800-2000, Sat 0800-1700, Sun 1000-1600
45
80 20 00 40*
N/A Y
Y
Y Y
Y
Western Union Retail Services Danmark
DK Krone
Mon-Fri 0900-1815, Sat 0900-1415
Y
Payout/Send Currency: DK Krone. Maximum Payout/Send: PAYOUT RESTRICTIONS: Agent restrictions: Payees must present an Acceptable form of Identification to receive money. 35,000 DKK per
person/per transaction/per day at Post Danmark locations only. Payout without ID on test question is possible if the transaction is below 1000 USD or local equivalent. The payee must provide a copy of the
official Police report stating loss of ID, no more than two months old. Senders and payees must be over 18 years of age. SEND RESTRICTIONS Agent restrictions: 30,000 DKK per person/per
transaction/per day at Post Danmark locations only.
DJIBOUTI
BCMIR
DJ Franc
Y
Y
US Dollar
Y
Y
La Poste de Djibouti
DJ Franc
Y
Y
US Dollar
Y
Y
Sun-Thu 0815-1800
253
358 885
N/A
Sat-Thu 0730-1800
253
35 1616
N/A Y
Y Y
Y
Y Y
Maximum principal Payout and Send Amount is 900.000 Djibouti Franc per transaction. Money Transfers sent to Djibouti must include a Test Question. US DOLLAR PAYOUT AND SEND IS NOT
AVAILABLE IN AGENCIES OF LA POSTE.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
DOMINICA
Mon,Thu 0800-1700, Tue, Wed, Fri 0800-1600 Sat 080
H.H.V. Whitchurch & Co. Ltd.
EC Dollar
Y
1
448 1665
N/A Y
Y
Y
1
1200 7380
N/A Y
Y
Y
Y Y
Y
Free Telephone Notification is available upon request. Senders and Payees must present a valid identification.
DOMINICAN REPUBLIC
Daily 0730-2200
Agente de Cambio Remesas Vimenca
DO Peso
Y
Y Y
L
Y
FREE PHONE NOTIFICATION AND PHYSICAL DELIVERY SERVICE FROM ALL COUNTRIES UPON REQUEST. Receiver must be 18 years old to collect money. National identifications in this country
have two last names (paternal and maternal). Receiver's name in a money transfer must match exactly the name in the receiver's identification. Payees must provide valid identification. Maximum principal
Send amount is $5,000 USD or local equivalent. The Dominican Republic has extended the ID expiration date of the national id card containing expiration dates 2004-2007 to 2009. They are valid until
further notice. Free Home Delivery when requested. Receiver´s phone number must be included in the Transaction to coordinate delivery. Agent will call Receiver to validate address and coordinate
delivery. Contact attempts will be done for 3 consecutive days. If not successful, sender will be notified. The receiver might choose to pick up the transaction at any location. Transactions will be distributed
in the following schedule: Monday – Friday 0900 – 1700. Saturday 0900 – 1300. Sunday no service. If a Transaction is received after 13 hrs local time, the delivery will be scheduled for the next delivery
day.
EAST TIMOR
Mon-Fri 0900-1630, Sat 0900-1200
Pacific Holdings Timor Ltd.
US Dollar
Y
670
332 1589
Y
Y
Y Y
Y
Maximum principal Payout amount is $10,000 USD per person/per transaction/per day. Maximum principal Send amount is $20,000 USD per person/per transaction/per day. For amounts over $5,000 USD,
sender ID and approval from the Central Payments Authority must be provided. Maximum principal Payout amount is $10,000 USD per person/ per transaction/ per day. Maximum principal Send amount is
$20,000 USD per person/ per transaction/ per day. For amounts over $5,000 USD, sender ID and approval from the Central Payments Authority must be provided. Payee must present correct Money
ECUADOR
DHL Internacional del Ecuador S.A.
US Dollar
Y
Y
593
1 800 989 898
N/A Y
Y
Y
Y Y
Daily 24 hours
593
1 800 937 837
N/A Y
Y
Y
Y Y
Y
Transferunion, S.A.
US Dollar
Mon-Fri 0800-2000, Sat-Sun 0900-1700
Y
National identifications in this country have two last names (paternal and maternal). Receiver's name in a money transfer must match exactly the name in the receiver's identification. Send Money
Transfers are subject to a 12% tax on charges. Free Telephone Notification is available upon request. Free Message for inbound transactions is available upon request. All transfers to Ecuador must include
receiver's full name, as shown in ID. All outbound international money transfers are subject to a 2% tax on principals over 1000 USD. The agency Montañita Express located in Montañita, from our agent
Transferunion S.A., pays a maximum of US$3.000. In Country View Curtain Specification:Due to an enhancement to our current system, as of 04/16/07, Ecuador FLAs will only be able to view
transactions available for payment in this country. Whilst we do not anticipate this to have a business impact or to generate any customer service issues, please do not hesitate to contact your Network
Agent CSC or the Western Union corresponding IROC if you have any queries regarding this specification.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
EGYPT
Arab African International Bank
US Dollar
Y
Y
20
(202) 791 2928
N/A N
N
N
Mon-Thu 0830-1330, Fri 1500-2200, Sat-Sun 0830-220
20
(202) 275 55165
N/A Y
Y
Y
N
Y N
Y
International Business Associates
US Dollar
Sun-Thu 0830 -1600
L Y
L
Y
Payout/Send Currency: US Dollar. Maximum Send/Payout: None. Maximum Cash Payout: $5,000 USD per transaction. PAYOUT RESTRICTIONS: For amounts over 5,000 USD, customers can collect
the amount in check at IBA locations in Cairo and can collect the amount in cash at all Misr America International Bank locations. Payees must provide valid identification. The option Pay Without ID on TQ
alone is not available in Egypt. MTCN is not mandatory for payout in Egypt. Operation hours for International Business Association Saturday to Thursday from 09:00 to 17:00, Friday Closed. Operation
hours for Maadi Alfa Branch Saturday to Thursday 10:00 to 13:00, Friday Closed. Due to the current situation in Egypt, disruption might be experienced in some locations. ADDITIONAL RESTRICTIONS:
Physical Delivery is limited to the Cairo metropolitan area. Test Question is not available Operation hours: Sunday - Thursday from 09:00 to 20:00, Friday from 15:00 to 19:00, Saturday from 09:00 to 19:00.
EL SALVADOR
Mon-Fri 0900-1700, Sat 0800-1400, Sun 0900-1200
AirPak
US Dollar
Y
503
250 8600
N/A Y
Y
Y
Y
Y
National identifications in this country have two last names (paternal and maternal). Receiver's name in a money transfer must match exactly the name in the receiver's identification. All Send Money
Transfers are subject to a 13% tax on charges. Test Question is not available. Maximum send of $7500 USD or local equivalent per transaction. Free Telephone Notification is available upon request.
EQUATORIAL GUINEA
Bgfibank Guinee Equatoriale
CFA Franc
Y
Y
Y
(09) 6352
N/A
Mon-Fri 0800-1800, Sat 0800-1400, Sun 0800-1200
240
(09) 6441
N/A Y
Mon-Fri 0800-1400
240
(09) 3337
N/A Y
Y
Y Y
Y
Societe Generale de Banque en Guinee Equatoriale
CFA Franc
240
Y
Guinea Ecuatorial De Correos Y Telecomunicaciones
CFA Franc
Mon-Fri 0800-1430
Y
Y Y
Y
Maximum Payout: 5.000.000 CFA per person / per transaction / per day. Maximum Send: 3,500,000 CFA per person / per transaction / per day. Valid ID is required for all payouts at Societe Generale
locations. National identifications in this country have two last names (paternal and maternal). Receiver's name in a money transfer must match exactly the name in the receiver's identification. For any
Money Transfers amount CFA Francs, senders must present an authorization from the Exchange authority of the Ministry of Economy. As per Ministry of Economy restriction send transaction amount
should not exceed 1.000.000 CFA Francs per person / per transaction / per day unless obtaining authorization from the Ministry.
6/12/2012
Page 55 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
ERITREA
Commercial Bank of Eritrea
Nafka (pay only)
N
N
291
(1) 122425
N/A Y
Y Y
Mon-Sun 0745-1930
291
(1) 120735
N/A Y
Y Y
Mon-Thu 0800-1800, Fri 0800-1700, Sat 0900-1700
372
625 7250
Y
N
N
Daily 0900- 2000
372
51 41 904
Y
N
N
Y
Himbol Financial Services
Nafka (pay only)
Mon-Fri 0800-1100/1400-1600, Sat 0800-1100
Y
Money Transfers sent to Eritrea must include a Test Question. All locations close from 12:00 to 14:00 for lunch.
ESTONIA
Estonia Post
EE Kroon
Y
Y
Euro
Y
Y
Exchange International Ou
EE Kroon
Y
Y
Euro
Y
Y
US Dollar
Y
Y
Y
Maximum Payout/Send: 4,000 EUR per person/per transaction/per day. The maximum amount which can be paid within Estonian Post locations is 4000 Euro / local equivalent per person / per day. The
maximum amount that can be sent within Estonian Post locations is 4000 EUR per person / per day. Payee must present correct Money Transfer Control Number (MTCN). Senders and Payees must
present valid Identification. In Country View Curtain Specification: Due to an enhancement to our current system, as of March 1st, 2007, Estonian FLAs will only be able to view transactions available for
payment in this country. Whilst we do not anticipate this to have a business impact or to generate any customer service issues, please do not hesitate to contact your Network Agent CSC or the Western
Union corresponding IROC if you have any queries regarding this specification.
6/12/2012
Page 56 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
ETHIOPIA
Awash Intl Bank Sc.
N
N
N
N
N
N
N
N
N
United Bank S.C.
N
Y Y
Mon-Fri 0800-1630, Sat 0800-1600
251
(251) 11 158 0827
N/A Y
Y Y
Mon-Fri 0800-1500, Sat 0800-1100
251
(115) 504 012
N/A Y
Y Y
Mon-Fri 0800-1200/1300-1600, Sat 0800-1200
251
(11) 553 6661
N/A Y
Y
Mon-Fri 0800-1700, Sat 0800-1200
251
(115) 155 660
N/A Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1200
251
(11) 466 1103
N/A Y
Y Y
Mon-Sat 0800-1630
251
(116) 626 282
N/A Y
Y Y
Mon-Thu 0800-1700, Fri-Sat 0800-1200
251
(115) 157 469
N/A Y
Y Y
Mon-Sat 0800-1700
251
11 579 735
N/A Y
Y Y
Mon-Fri 0800-1630, Sat 0800-1600
251
(11) 465 5243
N/A Y
Y Y
Y
Oromia International Bank S.C.
N/A Y
Y
Nib International Bank Sc
(115) 52 7921
Y
Lion International Bank Sc
251
Y
Dashen Bank
Mon-Fri 0800-1700, Sat 0800-1200
Y
Cooperative Bank Of Oromia
US Dollat (pay only)
Y Y
Y
Construction and Business Bank
N/A Y
Y
Commercial Bank of Ethiopia
(116) 620 203
Y
Bunna Intl Bank
251
Y
Bank Of Abyssinia
Mon-Fri 0800-1700, Sat 0800-1200
Y
6/12/2012
Page 57 of 183
Country
Agent
Currency
Send
N
Pay
Mon-Fri 0800-1630, Sat 0800-1600
N
In Country
Number
251
(251) 11 553 2096
MM QC QP P T D M Q
Y
Wegagen Bank
Intl Code
N/A Y
Y Y
Y
Please note that all transactions must be sent under the "Ethiopia USD" option in the system, but they will be paid out to customers in Ethiopia in Local ET Birr ONLY. All this due to regulatory requirements
*. Money Transfers sent to Ethiopia must include a Test Question. ADDITIONAL PAYOUT REQUIREMENTS: The sending agency should advise the Sender to ensure that: 1. In addition to the MTCN, the
Receiver in Ethiopia is also made aware, by the Sender, of the Sender's full name and the specific answer to the test question. 2. The Receiver's name, is correctly spelt and input in the system, in the exact
manner as it appears in the Receiver's identification document.
FALKLAND ISLANDS
Fortuna Ltd.
FK Pounds
Y
Y
Y
N
Mon-Fri 0800-1630
500
22 616
Mon-Fri 0900-1700
691
330 2936
Y
Mon-Fri 0900-1700
691
320 7886
Mon-Fri 0900-1700
691
350 3870
N/A Y
Y
Y
Y
Y
Y Y
Y
Y
Y
Y
Y
Y
No restrictions.
FEDERATED STATES OF MICRONESIA
CTSI Logistics Chuuk INC
US Dollar
Y
Y
CTSI Logistics Pohnpei INC
US Dollar
Y
Y
Y Y
Y
CTSI Logistics Yap INC
US Dollar
Y
Y Y
Y
No restrictions.
6/12/2012
Page 58 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
FIJI
Bank Of South Pacific Limited
FJ Dollar
Y
Y
Y
Y
Y
Y
Y
Mon-Fri 0900-1630, Sat 0900-1300
679
670 1666
Y
Y
Y
Y
Mon-Fri 0900-1700, Sat 0900-1300
679
8 303 566
Y
Y
Y
Y
Mon-Fri 0800-1700, Sat 0900-1200
679
3 314 812
Y
Y
Y
Y
Fexco
FJ Dollar
3 234 565
Y
Exchange and Finance (Fiji) PYT Ltd.
FJ Dollar
679
Y
City Forex (Fiji) Pty Ltd
FJ Dollar
Mon-Sat 0900-1700
Y
Y
Y
Payee must present correct Money Transfer Control Number (MTCN). Senders must provide valid Identification. Senders must provide a reason for the transaction. For personal remittances (such as gifts),
maximum principal Send is FJD500 per person per year. Supporting documents must be provided if an individual wishes to send beyond FJD500 a year, or if the purposes of transaction is for other reasons.
Test Question is available.
FINLAND
Travelex
Euro
Y
Y
358
9 615 13852
N/A Y
Y
Y Y
Mon-Fri 0900-2100, Sat 0900-1800, Sun 1100-1700
358
0800 14 14 14*
N/A Y
Y
Y Y
Y
Western Union Retail Services Finland
Euro
Daily 0900-1630
Y
Payout/Send Currency: Euro. Maximum Payout/Send: None. Senders and payees must be over 18 years of age. PAYOUT RESTRICTIONS: Payees must present an Acceptable Documentary Evidence of
Identity to receive Money. Locations outside the large cities may not be able to payout amounts over 1000 Euros unless they receive prior notification from CSC along with MTCN. Payout without ID on test
question is possible if the transaction is below 1000 USD or local equivalent. The payee must provide a copy of the official Police report stating loss of ID, no more than two months old.
6/12/2012
Page 59 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
FRANCE
Biladi Voyages
Euro
Y
Y
Y
Y
Y
Y
Y
33
N/A Y
Y
Y
Mon-Fri 0900-1800
33
N/A Y
Y
Y
Mon-Fri 0900-1800
33
N/A
Y
Y Y
Mon-Fri 0800-1900, Sat 0800-1230
33
Mon-Fri 0900-1900, Sat 0900-1900
33
Mon-Sat 0900-1900
33
0 825 00 98 98
N/A Y
Y
Y
L
N/A Y
Y
Y Y
N/A Y
Y
Y
Y
Societe Financiere de Paiement "SFP"
Euro
Mon-Fri 0900-1800
Y
Ortel Finance Sas
Euro
Y Y
Y
La Banque Postale
Euro
Y
Y
Keyyo
Euro
N/A
Y
Cnao Compagnie Nationale D Achat D Or
Euro
33
Y
Cash Converter
Euro
Mon-Fri 0900-1800
0 825 825 842
L
Y
Maximum Principal payout amount at La Banque Postale and Goffin Bank is 7 600 Euro per person /per transaction /per day. Maximum principal payout amount at Credit Commercial de France, Societe
Financiere de Paiements locations and CPR Billets is 8 000 EURO per person /per transaction /per day. Payees must provide valid identification at all Credit Commercial de France locations. At La Banque
Postale locations, a payout without ID is possible if transaction is below 500 USD or local equivalent. At La Banque Postale locations, the payee must provide proof of lost ID of less than two month issued
by French Police Authorities (document is deliverable in French police stations). La Banque Postale will not pay if the payee presents a valid ID and a Test Question is tied to the transaction. At Societe
Financiere de Paiements,a payout without ID is possible if transaction is below 500 USD or local equivalent. At Societe Financiere de Paiements, the payee must provide proof of lost ID of less than one
month issued by French Police Authorities (the document is deliverable in French police stations). Societe Financiere de Paiements will not pay if the payee presents a valid ID and a Test Question is tied to
the transaction. For payments at Societe Financiere de Paiements locations, first name and last name on the beneficiary ID must exactly match with the first name and last name keyed in the transaction
system. Senders must present valid Identification. Payments above 1,500 euros, may require a 48h duration in some post offices. Receiver must be over 16 years old with a valid ID to collect money. In
Country View Curtain Specification: "Following the set-up of a new functionality as from July 2nd, 2007, you will only be able to access to transactions available for payment in France, and to transactions
sent from your location. Even though we believe that this functionality will have no impact at an operational or commercial level, do not hesitate to contact your customer service for any questions relative
to this announcement."
6/12/2012
Page 60 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Tue 0800-1800, Wed 0800-1400, Thurs-Fri 0800-1
594
594 594 37 93 96
N/A Y
Mon-Fri 0715-1430
594
0 825 00 98 98
N/A Y
FRENCH GUIANA
Anndex International Courier
Euro
Y
Y
Y
Y
La Poste
Euro
Y
Y
Y
L
Y
Maximum Principal payout amount at La Poste and Goffin Bank is 7 600 Euro per person /per transaction /per day. Maximum principal payout amount at Societe Financiere de Paiements locations and CPR
Billets is 8 000 EURO per person /per transaction /per day. At La Poste locations, a payout without ID is possible if transaction is below 500 USD or local equivalent. At La Poste locations, the payee must
provide proof of lost ID of less than two month issued by French Police Authorities (document is deliverable in French police stations). La Poste will not pay if the payee presents a valid ID and a Test
Question is tied to the transaction. At Societe Financiere de Paiements,a payout without ID is possible if transaction is below 500 USD or local equivalent. At Societe Financiere de Paiements, the payee
must provide proof of lost ID of less than one month issued by French Police Authorities (the document is deliverable in French police stations). Societe Financiere de Paiements will not pay if the payee
presents a valid ID and a Test Question is tied to the transaction. Senders must present valid Identification.
FRENCH POLYNESIA
Mon-Thu 0745-1530, Fri 0745-1430
Banque de Polynesie
CFP Franc
Y
689
466 699
Mon-Fri 0730-1800, Sat 0800-1400
241
Mon-Fri 0730-1630
Y
Y
Y
Y Y
443946
N/A Y
Y
Y Y
241
775762
N/A
Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1300
241
44 12 175
N/A Y
Y
Y Y
Mon-Fri 0800-1800
241
741991
N/A Y
Y
Y Y
Mon-Fri 0830-1630, Sat 0830-1300
241
(77) 85 14
N/A Y
Y
N Y
Y
GABON
Banque Gabonaise et Francaise Internationale
CFA Franc
Y
Y
BICIG
CFA Franc
Y
Y
Ecobank Gabon
CFA Franc
Y
Y
Gabon Poste
CFA Franc
Y
Y
United Bank For Africa Gabon
CFA Franc
Y
Y
Maximum Send: 3,000,000 CFA Francs per person/per transaction/per day. Sending above 1M FCFA per person / per transaction / per day need supportive documents and to be subject to declaration.
Money Transfers sent to Gabon must include a Test Question. In Country View Curtain Specification: Due to an enhancement to our current system, as of April 25th, Gabon FLAs will only be able to view
6/12/2012
Page 61 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
GAMBIA
Access Banking Gambia Limited
Dalasi
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N/A Y
Y
Y
Mon-Fri 0800-1800
220
439 9033
N/A Y
Y
Y Y
Mon-Sat 0800-1800
220
439 90 60
N/A Y
Y
Y Y
Mon-Fri 0830-1600, Sat 0830-1200
220
422 96 30
N/A Y
Y
Y Y
Mon-Fri 0800-1830, Sat 0900-1300
220
437 7773
N/A Y
Y
Y Y
Mon-Thu 0800-1500, Fri 0800-1300, Sat 0830-1300
220
439 08 60
N/A Y
Y
Y Y
Mon-Fri 0800-1700
220
422 29 71
N/A
Y
Y Y
Mon-Thu 0800-1600, Fri 0800-1230
220
439 80 41
N/A Y
Y
Y Y
Mon-Fri 0800-1600, Sat 0800-1200
220
439 94 71
N/A Y
Y
Y Y
Y
Zenith Bank Gambia Limited
Dalasi
422 41 27
Y
Trust Bank Limited
Dalasi
220
Y
Standard Chartered Bank
Dalasi
Mon-Fri 0800-1830, Sat 0900-1800
Y
Reliance Financial Services Company Limited
Dalasi
Y Y
Y
Guaranty Trust Bank (Gambia) Ltd
Dalasi
Y
Y
Gambia Postal Services Corporation
Dalasi
N/A Y
Y
First International Bank Ltd
Dalasi
439 83 73
Y
Ecobank Gambia
Dalasi
220
Y
Bank PHB (Gambia)
Dalasi
Mon-Fri 0800-1800, Sat 0800-1500
Y
Maximun Send amount: 5,000 USD or equivalent in local currency. Money Transfers sent to Gambia must include a Test Question.
6/12/2012
Page 62 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 09300-2000, Sat 1000-1700, Sun 1000-1600
995
(32) 444158
Y
Y
Mon-Fri 0930-1730
995
(32) 925 555
Y
Y
Y
Y
Mon-Fri 0900-1800, Sat 0900-1500
995
(32) 255 55 00
Y
N
N
Y
Mon-Fri 1000-1700, Sat 1000-1400
995
(32) 220661
Y
Y
Mon-Fri 1000-1900, Sat 1000-1500
995
(32) 955702
Y
Y
Y
Y
Daily 24 hours
995
7495 797 2197
Y
N
N
Y
GEORGIA
Bank of Georgia
EURO
Y
Y
US Dollar
Y
Y
Jsc Bank Republic Georgia
EURO
Y
Y
US Dollar
Y
Y
JSC Liberty Bank
EURO
Y
Y
US Dollar
Y
Y
JSC TBC Bank
EURO
Y
Y
US Dollar
Y
Y
United Georgian Bank
EURO
Y
Y
US Dollar
Y
Y
EURO
Y
Y
US Dollar
Y
Y
Y
Y
Y
Test question is not allowed. Senders and Payees must present valid Identification. Payee must present correct Money Transfer Control Number (MTCN).
6/12/2012
Page 63 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Sun 0800-2000
49
00800 2643 8750
N/A Y
Y
Y
Mon-Fri 1000-2000, Sat 1000-1800
49
00800 2643 8750
N/A Y
Y
Y
Mon-Fri 0730-1800, Sat 0800-1200
49
(180) 30 30 330
N/A Y
N
Mon-Thu 0830-1800, Fri 0830-1600, Sat-Sun Closed
49
49 613 42107622
N/A Y
Y
Mon-Sun 0800-2000
49
00800 2643 8750
N/A Y
Y
Y
Mon-Sun 0800-2000
49
00800 2643 8750
N/A Y
N
Y
Mon-Sun 0800-2000
49
00800 2643 8750
N/A Y
Y
Y
Mon-Sun 0800-2000
49
00800 2643 8750
N/A Y
Y
Y
Mon-Sun 0800-2000
49
00800 2643 8750
N/A Y
Y
Y
Mon-Sun 0800-2000
49
00800 2643 8750
N/A Y
Y
Y
Mon-Sun 0800-2000
49
00800 2643 8750
N/A Y
Y
Y
GERMANY
AGW allgemeine Geldwechsel
Euro
Y
Y
Ceb Bankshop Ag
Euro
Y
Y
Deutsche Postbank A.G.
Euro
Y
Y
Ilo-Profit Services GMBH
Euro
Y
Y
Ortel Finance Gmbh
Euro
Y
Y
Reisebank
Euro
Y
Y
Rekoda Verwaltungs - GMBH
Euro
Y
Y
Sparkasse Chemnitz
Euro
Y
Y
Sparkasse Der Homburgischen Gemeinden
Euro
Y
Y
Sparkasse Freiburg
Euro
Sparkasse Heidenheim
Y
Y
6/12/2012
Page 64 of 183
Country
Agent
Currency
Euro
Send
Y
Pay
Y
Y
Y
Y
Y
49
00800 2643 8750
N/A Y
Y
Y
Mon-Sun 0800-2000
49
00800 2643 8750
N/A Y
Y
Y
Mon-Sun 0800-2000
49
00800 2643 8750
N/A Y
Y
Y
Mon-Sun 0800-1700
49
00800 2643 8750
N/A Y
Y
Y
Mon-Sun 0800-2000
49
00800 2643 8750
N/A Y
Y
Y
Y
Western Union International Bank GMBH
Euro
Mon-Sun 0800-2000
Y
Unternehmensgruppe Dr Eckert GMBH
Euro
MM QC QP P T D M Q
Y
Travelex GMBH
Euro
In Country
Number
Y
Sparkasse Schwarzwarld Baar
Euro
Intl Code
Y
Sparkasse Pforzheim Calw
Euro
Y
Western Union system will automatically reject some transactions at certain principal thresholds and according to other criteria, which are not published so as not to compromise the integrity of the controls.
Western Union will refund the money plus the fees back to the sender. The process can take from 24 to 48 hours before the sender will be contacted.Test Question is not available for payout in Germany.
Payees must provide valid identification. Payees must be of legal age (18 years). Special LPMT-thresholds are in place for transactions sent to Moldova, Northern Cyprus and Azerbaijan. Senders must be
of legal age (18 years). Western Union will refund the money plus the fees back to the sender. The process can take from 24 to 48 hours before the sender will be contacted. Western Union system will
automatically reject some transactions at certain principal thresholds and according to other criteria, which are not published so as not to compromise the integrity of the controls.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
GHANA
Access Bank (Ghana)Limited
New Ghana Cedi (pay only)
N
National Investment Bank Ltd
Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1400
233
(21) 734 511
Y
Y
Y
Mon-Fri 0800-1600, Sat 0900-1400
233
(21) 680 061
Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0900-1400
233
(21) 680 863
Y
Y
Y Y
Mon-Fri 0800-1700, Sat 1000-1400
233
(21) 214 490
Y
Y
Y
Mon-Fri 0830-1600, Sat 0830-1300
233
233 302 246040
Y
Y
Mon-Fri 0830-1630, Sat 0900-1400
233
(21) 687 751
Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0900-1500
233
(21) 661 659
Y
Y
Y Y
Mon-Fri 0800-1700
233
(21) 522 428 42
Y
Y
N Y
Mon-Fri 0830-1700, Sat 0800-1430
233
(21) 246 682
Y
Y
Y
Y
Y Y
Y
Merchant Bank Ghana Limited
N
(21) 236 884
Y
Intercontinental Bank Ghana Limited
N
233
Y
Guaranty Trust Bank (Ghana) LTD.
N
Mon-Fri 0830-2030, Sat 0900-1300
Y
Ghana Commercial Bank Ltd
N
Y Y
Y
Fidelity Bank Limited
N
Y
Y
Ecobank Ghana Ltd.
N
Y
Y
Cal Bank Ltd
N
(21) 783 082
Y
Arb Apex Bank
N
233
Y
Agricultural Development Bank
N
Mon-Fri 0800-1700
Y
6/12/2012
Page 66 of 183
Country
Agent
Currency
Send
N
Pay
N
Y
N
Y
Standard Chartered Bank Ghana Ltd.
233
(21) 781 200
Y
N
Y Y
Mon-Fri 0830-1630, Sat 0900-1400
233
(30) 266 7157
Y
Y
Y Y
Mon-Fri 0830-1700, Sat 0900-1300
233
(21) 672 220
Y
Y
Y Y
Mon-Fri 0830-1700, Sat 0830-1500
233
(21) 257 672
Y
Y
Y Y
Mon-Fri 0830-1600, Sat 0900-1300
233
(23) 3302 766 663
Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0900-1300
233
(21) 660 085
Y
Y
Y
Y
Zenith Bank Ghana Ltd
N
Mon-Fri 0830-1630, Sat 0930-1400
Y
Unibank Ghana
N
MM QC QP P T D M Q
Y
The Trust Bank Limited
N
In Country
Number
Y
Societe Generale Ghana
N
Intl Code
Y
Prudential Bank Limited
N
Y
Money Transfers sent to Ghana must include a Test Question. Agents can pay transfers with Test Question and answer to waive ID for amount up to 1,000 USD or local equivalent. EXCEPTIONS ONLY FIRST PRIORITY SHOULD ALWAYS BE TO OBTAIN ID. Payee must present correct Money Transfer Control Number (MTCN).
GIBRALTAR
Mon-Fri 0700-2230, Sat 0900-1900, Sun 0900-1700
Pound Sterling
Y
350
51 999
N/A Y
Y
Y Y
Y
Maximum principal Send and Payout amount is $5,000 USD or local equivalent per person/per day. Senders must present valid Identification for amounts over 2.000 British Sterling.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0800-2100, Sat 0900-2100, Sun 1000-2100
30
210 900 5000
N/A Y
Y
Mon-Fri 0800-2000, Sat 0800-1900, Sun 0800-1600
30
801 113 8000*
N/A N
N
GREECE
Christopher C. Varvias & Associates
Euro
Y
Y
Y
Y
L
Y
L
Y
ELTA - Hellenic Post
Euro
Y
Y
Test Question is not available for payout in Greece. Payee must present correct Money Transfer Control Number (MTCN). Maximum principal send amount is 10,000 EURO per person/per transaction/per
day at Christopher C. Varvias & Associates and Elta-Hellenic Post locations. For additional information, please call: Christopher Varvias: 800 100 20 20,Elta-Hellenic Post: 80 111 38 000. Beginning in
November, the Western Union system will automatically reject certain transactions. These transactions will be rejected at certain principal thresholds and according to other criteria, which we are not
publishing so as not to compromise the integrity of the controls. Western Union will refund the money plus the fees back to the sender. The process can take from 24 to 48 hours before the sender will be
contacted.
GRENADA
Mon-Fri 0800-1630, Sat 0900-1300
Renwick, Thompson & Co.
EC Dollar
Y
Y
Y
N
1
444 2274
N/A Y
0 825 00 98 98
N/A Y
Y
Y
Y Y
Y
Y
GUADELOUPE
Mon-Fri 0800-1900
La Poste
Euro
Y
590
L
Y
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
GUAM
Atop International Corporation DBA Expo Travel and
Insurance Ltd.
US Dollar
Y
Y
Y
Y
Y
Y
Y
L
Mon-Fri 0800-1700, Sat 0800-1400
1
(671) 646 2855
N/A Y
Y
Y
L
Mon-Sat 0800-1900, Sun 0800-1730
1
(671) 649 2679
N/A Y
Y
Y
L
Daily 0600- 2200
1
(671) 475 1555
N/A Y
Y
Y
Mon-Sat 0800 - 2000, Sun 1000-1800
1
(671) 637 4982
N/A Y
Y
Y Y
Mon-Sat 0900-2000, Sun 0900-1700
1
(671) 649 2958
N/A Y
Y
Y
Y
SH Enterprises Inc. DBA California Mart
US Dollar
Y
Y
Pnb Corporation
US Dollar
N/A Y
Y
Culguam Inc Dba Island Fresh Iga
US Dollar
(671) 647 4250
Y
Copy Express, Inc
US Dollar
1
Y
Consolidated Transportation Services Incorporated
(GUAM) DBA CTSI Logistics GUAM
US Dollar
Mon-Fri 0900-1730, Sat 0900-1200
L
Y
Payees may claim their money transfer at any open agency which pays money transfers, providing the receiver is in the destination state provided by the sender or an adjacent state. Payee must present
correct Money Transfer Control Number (MTCN). Arizona Transaction Limit: Effective 6-6-06, Western Union is limiting the amount that can be received in (sent to) Arizona to $450 until further notice. Also,
no single recipient is permitted to receive more than $450 per week (or 7-day period) from a single sender. Explain to the consumer that this change is intended to be temporary and that our goal is to
resume normal operations in the near future. Please ensure that consumers do not exceed the weekly limit. All transactions sent to and received in Arizona from any worldwide location require current
government-issued photo ID regardless of amount. For Money Transfers of $1,000 to $2,999,99 USD,Senders and Payees must provide one of the following forms of valid Identification:Drivers License
State Issued Identification Card, Passport, Alien Identification Card or Government Identification. For Money Transfers of $3,000 USD and above, Senders and Payees must also provide their Social
Security Number, date of birth and Occupation along with valid Identification and a US address. Agents will not pay on the Test Question alone for amounts over $999,99 USD. Money Transfers sent to the
United States must include a State Code. Below is the list of the States and State Codes. State and State Code: ALABAMA AL, ALASKA AK, ARIZONA AZ, ARKANSAS AR, CALIFORNIA CA,
COLORADO CO, CONNECTICUT CT, DELAWARE DE, DISTRICT OF COLUMBIA DC, FLORIDA FL, GEORGIA GA, HAWAII HI, IDAHO ID, ILLINOIS IL, INDIANA IN, IOWA IA, KANSAS KS,
KENTUCKY KY, LOUISIANA LA, MAINE ME, MARYLAND MD, MASSACHUSETTS MA, MICHIGAN MI, MINNESOTA MN, MISSISSIPPI MS, MISSOURI MO, MONTANA MT, NEBRASKA NE,
NEVADA NV, NEW HAMPSHIRE NH, NEW JERSEY NJ, NEW MEXICO NM, NEW YORK NY, NORTH CAROLINA NC, NORTH DAKOTA ND, OHIO OH, OKLAHOMA OK, OREGON OR,
PENNSYLVANIA PA, PUERTO RICO PR, RHODE ISLAND RI, SOUTH CAROLINA SC, SOUTH DAKOTA SD, TENNESSEE TN, TEXAS TX, UTAH UT, VERMONT VT, VIRGIN ISLANDS VI, VIRGINIA
VA, WASHINGTON WA, WEST VIRGINIA WV, WISCONSIN WI, WYOMING WY.
GUATEMALA
Mon-Fri 0730-1900, Sat 0800-1500
AirPak
Quetzal
Y
Y
Y
N
502
801 2360 1737
N/A Y
Y
Y
Y
Payees must provide valid identification. Test question is not available. Send Money Transfers are subject to a 12% tax on charges. Senders must present valid identification. Additional documentation is
required for consumers sending more than US$7,500 or local currency per day. Transaction approval is required. Consumers accumulating US$10,000 or local currency in a month must provide additional
documentation. Free Telephone Notification is available upon request. For WU Card holders only, free text to sender's cellular confirming receiver's pick up.
6/12/2012
Page 69 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
GUINEA
BICIGUI
GN Franc (pay only)
N
Y
Y
N
Ecobank
GN Franc (pay only)
N
Y
Y
N
First International Bank Guinée S.A (Fib.)
GN Franc (pay only)
N
Y
Y
N
Societe Generale de Banques en Guinee-S.G.B.G.
GN Franc (pay only)
N
Y
Y
N
SOFIG
GN Franc (pay only)
N
Y
Y
N
United Bank For Africa Guinée
GN Franc (pay only)
N
Y
Y
N
Mon-Thu 0815-1230/1415-1715, Fri 0815-1300/1430-17
224
431516
N/A
Mon-Sat 0815-1630
224
455876
N/A
Y
Y
Mon-Sun 0815-1900
224
435738
N/A Y
Y
Y Y
Mon-Thu 0815-1230/1415-1615, Fri 0815-1330/1500-16
224
451226
N/A Y
Y
Y
Mon-Thu 0800-1700, Fri 0800-1500, Sat 0900-1300
224
431100
N/A Y
Y
Y Y
Mon-Fri 0900-1600, Sat 0900-1300
224
68356835
N/A Y
Y
Y Y
Y Y
Maximum principal Send amount is $$1.000 USD per person/per transaction/per day. Maximum Payout: $5.000 USD. A valid ID card is required for all payments in Guinea. Send Money Transfers are
subject to a 13% tax on charges. For Send Transactions from the Republic of Guinea the amount object of the transaction should be collected in Guinean Franc (GNF). Money Transfers sent to Guinea
must include a Test Question. For Receive transactions, the transaction must be paid only in Guinean Franc (GNF).
6/12/2012
Page 70 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
GUINEA-BISSAU
Banco da Uniao
CFA Franc
Y
Y
Y
Y
N/A
Mon-Fri 0900-1430
245
245 207112
N/A Y
Y
Y Y
Mon-Fri 0730-1630, Sat 0900-1300
245
245 207112
N/A Y
Y
Y Y
Mon-Thu 0830-1800, Fri 0830-1700
245
245 205343
N/A Y
Y Y
Y
Sociedade Financeira Internacional de Guinee-Bissau
Ltda.
CFA Franc
245 207162
Y
Ecobank
CFA Franc
245
Y
CFA Franc
Mon-Fri 0800-1830, Sat 0800-1300
Y Y
Y
Money Transfers sent to Guinea Bissau must include a Test Question. Maximum Payout: 5,000,000 CFA Franc per transaction at Sociedade Financeira Internacional de Guinea Bissau, Banco da Uniao
and Banque Regionale de Solidarite; 3,000,000 CFA Franc at Ecobank. Maximum principal Send amount is 2,000,000 CFA per transaction/per day For International transfers over 500.000 FCFA and sent to
outside the “Zone Franc”, senders must provide supportive documents.
GUYANA
Mon-Fri 0730-1800, Sat 0900-1500
G.K.R.S.
GY Dollar
Y
Y
Y
N
592
(227) 51 41
N/A Y
Y
Y
Y Y
Test question not available. Payees must present a valid identification. Senders and payees must be 18 years or older. Senders must present a valid identification. Senders and payees must be 18 years or
older. Free Telephone Notification is available upon request.
6/12/2012
Page 71 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
HAITI
Acra Financial Services
US Dollar
Y
Mon-Fri 0800-1600, Sat 0800-1400
509
223 2081
N/A Y
Y
Mon-Fri 0830-1700, Sat 0830-1300, Sun 0830-1300
509
(2) 945 5050
N/A Y
Y
509
229 5900
N/A Y
Y
HT Gourde
Y
Y
US Dollar
Y
Y
Sogebank (Societe Generale Haitienne de Banque S.A.) Mon-Fri 0800-1700, Sat 0830-1300
Y
Y Y
Y
Capital Bank S.A.
US Dollar
Y
Y
Y
Y
Y
Transactions of $1,000 USD and over might require two forms of IDs. Due to a Haiti Central Bank Processing Fee, US$1.50 will be deducted from the principal amount of all Money Transfers received in
Haiti sent from abroad. Until further notice, the f/x rate for all Money Transfers to Haiti, cannot be "Fixed" at the time of sending. Send Money Transfers are subject to a 10% tax on charges. Transactions of
$1,000 USD and over might require two forms of IDs. Due to a Haiti Central Bank Processing Fee, all international Send Money Transfers from Haiti are subject to a US$1.50 fee. The Central Bank
Processing Fee does not apply to intra transactions within Haiti. Maximum principal sent amount from Haiti to Colombia is 1100 USD per person/per transaction/per day. Maximum principal sent amount
from Haiti to Nigeria is 1000 USD per person/per transaction/per day.
HONDURAS
Mon-Fri 0830-1900, Sat 0830-1700, Sun 0830-1500
Airpak
Lempira
Y
Y
Y
N
504
800 220 5151
N/A Y
Y
Y
Y
For transactions sent to Honduras the "Advisory Exchange Rate" is only an indication of the approximate exchange rate which will be applied at the time the transaction is paid out to the receiver in
Honduras. The actual exchange rate will be determined at the time that the transaction is paid out to the receiver in Honduras as required by the laws of the country. The "Advisory Exchange Rate" will most
likely differ from the actual exchange rate.Payees and senders must provide valid identification. Test question is not available. Only individuals older than 18 years old are allowed to receive money
transfers. Some locations may issue checks for payouts over $1000 USD or local currency equivalent. For transactions over $7,500.00 USD or local equivalent, senders must provide documentation; for
example: Receipts, invoices, quotations, etc. Only one transaction per person, per day, to the same beneficiary is allowed. Two or more senders cannot send transfers to the same beneficiary, in the same
country, on the same day. Free Telephone Notification is available upon request. Senders & Payees must provide a valid identification.
6/12/2012
Page 72 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
HONG KONG
City Foreign Exchange Ltd.
HK Dollar
Y
Y
US Dollar
Y
Y
CIU Express Co. Ltd.
HK Dollar
Y
Y
Y
N
Global Travel Hong Kong
HK Dollar
Y
Y
US Dollar
Y
Y
Hong Kong Post
HK Dollar
Y
852
2739 2832
Y
Y
Y
Y Y
Mon-Fri 0830-1800, Sat 0830-1300
852
239 80255
Y
Y
Y
Y Y
Daily 0800-2000
852
9117 9088
Y
Y
Y
Y Y
Mon-Fri 0900-1800, Sat 0900-1300
852
2117 9088
Y
Y
Y
Y
Mon-Fri 0900-1800, Sat 0900-1500
852
2311 0014
Y
Y
Y
Y Y
Mon-Sat 0900-1800, Sun 0900-1900
852
249 10665
Y
Y
Y
Mon-Sat 0800-2000
852
2261 0201
Y
Y
Y
Y
Y Y
Mon-Sat 0800-2000
852
2853 9888
Y
Y
Y
Y
Y Y
Y
Lotus Forex Limited
HK Dollar
Y
Y
US Dollar
Y
Y
Toko Mawar
HK Dollar
Y
Y
US Dollar
Y
Y
Travelex Currency Exchange Ltd.
HK Dollar
Y
Y
US Dollar
Y
Y
Travelex Hong Kong Ltd.
Mon-Sat 0900-2200, Sun 0900-2130
6/12/2012
Page 73 of 183
Country
Agent
Currency
Send
Pay
HK Dollar
Y
Y
US Dollar
Y
Y
Wall Street Exchange Limited
HK Dollar
Y
Y
US Dollar
Y
Y
Intl Code
Mon-Fri 0830-2230, Sat 0830-2230, Sun 0830-2200
852
In Country
Number
2367 9366
MM QC QP P T D M Q
Y
Y
Y
Y
Y Y
It is illegal to transmit (to pay or to send) any transaction in relation to gambling within or outside Hong Kong. Payee must present correct Money Transfer Control Number (MTCN). Payouts in US Dollars
are available from all City Foreign Exchange Ltd. Patel's Wall St. Exchange and Lotus Forex Ltd. Locations. All Hong Kong Post locations only Pay and Send MT in local currency (HK Dollar). Maximum
principal Payout is HK$35,000 per transaction at HK Post locations. It is illegal to transmit (to pay or to send) any transaction in relation to gambling within or outside Hong Kong. Verify identification for an
amount equal to or exceeding HK$8,000 (or an equivalent amount in any other currency) All Global Travel locations can send only in local currency (HKD). Send transfers in US Dollars are available from all
City Foreign Exchange Ltd., Patel's Wall St. Exchange and Lotus Forex Ltd. Locations. Maximum principal Send is HK$35,000 per transaction at HK Post locations. Maximum principal Send is HK$58,208
per transaction at Travelex locations.
HUNGARY
Exclusive Cash
Forint
Y
Y
36
(01) 267 4366
N/A Y
Y
Y
Mon-Fri 0800-2000, Sat 0800-1400
36
(01) 456 6030
N/A Y
N
Y Y
Daily 0700-2200
36
1 235 8484
N/A Y
N
Y
Hungarian Post Pte Ltd
Forint
Mon-Fri 0900-2000, Sat-Sun 0900-1700
Y
Intercash RT
Forint
Y
Y
US Dollar
Y
Y
Y
Y
L
Maximum principal Payout/Send: $7,000 USD or local equivalent per person/per transaction/per day at Intercash RT locations; 1,500,000 HUF per person/per transaction/per day at Magyar Posta. Agents
will pay on the Test Question only with proof of lost Identification. Magyar Posta will only pay a maximum amount of 100,000 HUF per person, per transaction, per day on Test Question with proof of lost ID.
Money Transfer payments are reserved for private consumer use only and cannot be paid for commercial or business purposes. Money transfers are restricted to persons 18 years and older.
ICELAND
Mon-Fri 0900-1700, Sat 1000-1400
Landsbanki (National Bank of Iceland)
IS Krona
Y
354
410 4200
N/A Y
Y
Y
Y
Y
Senders must present valid Identification. Test Question is not available in Iceland. Payees must present an Acceptable Documentary Evidence of Identity when receiving money.
6/12/2012
Page 74 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
INDIA
AFL Limited
IN Rupee (pay only)
N
N
N
N
N
N
N
N
N
Weizmann Forex Ltd.
N
Y
Y
Y
Mon-Fri 1000-1700, Sat 1000-1400
91
(91) 011 8523638
Y
Y
Y
Mon-Sat 1000-1500
91
(91) 11 2309 6114
Y
Y
Y
Daily 0800-2100
91
(91) 172 272 5090
Y
Y
Y
Daily 0900-2100
91
(91) 011 233 53722
Y
Y
Y
Mon-Fri 1030-1630, Sat 1030-1300
91
(91) 022 22808316
Y
Y
Y
Mon-Fri 1030-1430, Sat 1030-1230
91
(91) 022 2283 1041
Y
Y
Y
Mon-Sat 0930-1800
91
(91) 11 261 70661 e
Y
Y
Y
Mon-Fri 0930-1930, Sat 0930-1800
91
(91) 022 2641 1029
Y
Y
Y
Mon-Sat 1000-1800
91
(91) 022 2207 1501
Y
Y
Y
Y
Wall Street Finance (House of Patel)
IN Rupee (pay only)
(91) 022 215 3968
Y
Transcorp International Ltd.
IN Rupee (pay only)
91
Y
The Karnataka Bank Ltd.
IN Rupee (pay only)
Mon-Fri 1000-1700, Sat 1000-1300
Y
State Bank of India
IN Rupee (pay only)
Y Y
Y
Reliance Money Express Limited
IN Rupee (pay only)
Y
Y
Paul Merchants Limited
IN Rupee (pay only)
Y
Y
India Post
IN Rupee (pay only)
(91) 022 285 01658
Y
HDFC Bank Ltd.
IN Rupee (pay only)
91
Y
Andhra Bank
IN Rupee (pay only)
Mon-Sat 0800-2000
Y
6/12/2012
Page 75 of 183
Country
Agent
Currency
IN Rupee (pay only)
Send
N
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Y
Will Call transfers to the states and Islands OF TAMIL NADU, KERELA, ANDHRA PRADESH, ANDAMAN / NICOBAR OR PONDICHERRY will be charged a special flat fee per transaction, regardless of
principal amount being sent. The implementation of this special pricing for India is on a state level for India's coastal regions. A new International MT destination has been created called INDIA TSUNAMI
REGION for transfers to these regions. PLEASE VERIFY THE DESTINATION STATE WITH THE SENDER BEFORE SENDING TO INDIA. As a government requirement, maximum payout amount should
not exceed USD 2500 per transaction. Sender threshold amount has therefore been set at Indian Rupees 136,472 to ensure exchange fluctuations do not result in the transaction being declined to the
receiver. Indian Rupees per transaction. Money Transfer payments are reserved for private consumer use only and cannot be paid for commercial or business purposes, for purchase of property, or for
investments. Maximum cash payout for all Indian nationals and all residents (Indian or Foreign) is 50,000 IN Rupee; Payouts over 50.000 IN Rupee will be paid by local crossed check only. There is no
cash Payout limit for Foreign Passport holders in India. As a government requirement, a payee can only receive a maximum of 12 transactions per calendar year. Sender's full address must be included on
all Money Transfers to India. Payees must present valid identification. Payee must present correct Money Transfer Control Number (MTCN). Test Question is not allowed. Paying location is required to
maintain a photocopy of identification documents presented by Payee.
6/12/2012
Page 76 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
INDONESIA
Mon-Fri 0800-1500
62
(21) 255 05800
Y
Y
Y
Y
Mon-Fri 0800-1500
62
(21) 575 8630
Y
Y
Y
Y
P T Bank Pembangunan Daerah Sumatera Barat (Bank Mon-Fri 0800-1500
Nagari)
62
751 31577 Ext 207
Y
Y
Y
Y
Mon-Fri 0800-1500, Sat 0800-1200
62
(21) 315 5550
Y
Y
Y
Y
Mon-Fri 0830-1700
62
(21) 230 2145
Y
Y
Y
Y
Mon - Fri 0800-1600 Sat-Sun Closed
62
(62) 21 837 09798
Y
Y
Y
Y
Mon-Fri 0830-1500
62
(21) 299 51910
Y
Y
Y
Y
Mon-Fri 0830-1500
62
(21) 392 8282
Y
Y
Y
Y
Mon-Fri 0800-1500
62
(22) 421 1390
Y
Y
Y
Y
Mon-Fri 0800-1600
62
(61) 452 5800
Y
Y
Y
Y
Bank Danamon Indonesia Tdb
Rupiah
Y
Y
Bank Rakyat Indonesia
Rupiah
Rupiah
Y
Y
Y
Y
Perum Pegadaian
Rupiah
Y
Y
PT Bank Bumiputera Indonesia
Rupiah
Y
Y
Pt Andalusia Antar Benua
Rupiaha
Y
Y
Pt Bank Himpunan Saudara 1906, Tbk Dba Bank
Saudara.
Rupiah
Y
Y
PT Bank Internasional Indonesia
Rupiah
Y
Y
Pt Bank Jabar
Rupiah
Y
Y
PT Bank Mestika
Rupiaha
Y
y
Y
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0830-1500
62
(21) 250 5151
Y
Mon-Fri 0800-1500, Sat 0800, 1000
62
62 024 354 75 41
Y
Y
Y
Mon-Fri 0900-1700
62
(31) 531 0090
Y
Y
Y
Mon-Fri 0800-1500
62
(62) 967 352 011
Y
Y
Y
PT Bank Pembangunan Daerah Sumatera Selatan DBA Mon-Fri 0800-1500
Bank Sumsel
62
711 350494 Ext 205
Y
Y
Y
Y
Mon-Fri 0800-1430
62
(21) 350 6969
Y
Y
Y
Y
Mon-Fri 0800-1600
62
(21) 230 0509
Y
Y
Y
Y
Mon-Fri 0730-1500
62
(21) 633 6789
Y
Y
Y
Y
Mon-Sat 0700-1600
62
(21) 351 244
Y
Y
Y
Y
Mon-Sat 0800-1400
62
(21) 384 8082
Y
Y
Mon-Sat 0900-2100
62
(21) 566 5262
Y
Y
PT Bank Niaga TBK
Rupiah
Y
Y
Pt Bank Pembangunan Daerah Jawa Tengah
Rupiaha
Y
Y
PT Bank Pembangunan Daerah Jawa Timur DBA Bank
Jatim
Rupiah
Y
Rupiah
Y
Y
Y
Y
Pt Bank Rabobank International
Rupiaha
Y
Y
Pt Bank Syariah Mandiri
Rupiaha
Y
Y
PT Bank Tabungan Negara
Rupiah
Y
Y
Pt Bank Uangkita
Rupiaha
Y
Y
PT POS Indonesia
Rupiah
PT Tiki Jalur Nugraha Ekaku
Y
Y
Y
Pt Bank Pembangunan Daerah Papua.
RupiahA
Y
Y
Y
Y
Y
6/12/2012
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Country
Agent
Currency
Send
Rupiah
Y
Pay
Y
Y
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0830-1500
62
56 173 2148 EXT 30 Y
Y
Y
Y
Mon-Fri 0800-1700
62
021 691 4478
Y
Y
Y
Y
Pt. Indomarco Prismatama Dba Indomaret
Rupiah
Intl Code
Y
Pt. Bank Pembangunan Daerah Kalimantan Barat Dba
Bank Kalbar
Rupiah
Y
Y
Payee must present correct Money Transfer Control Number (MTCN).A Government stamp duty is applicable for every cash payout. For amounts from 250,000 Rupiahs up to 1,000,000 Rupiahs, the charge
is 3,000 Rupiahs per transaction. For amounts over 1,000,000 Rupiahs, the charge is 6000 Rupiahs per transaction. Senders and Payees must provide valid identification. It is illegal to transmit (to pay or to
send) any transaction in relation to gambling. Test Question is not allowed.
6/12/2012
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Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
IRAQ
Al Ameen Al Arabia Company For Mt
IQ DINAR (pay only)
N
Y
N
Y
Al Taif Money Transfer Company
IQ DINAR
Y
Y
US Dollar
Y
Y
Al Wael Company
IQ DINAR (pay only)
N
Y
N
Y
Bank of Baghdad
IQ DINAR (pay only)
N
Y
N
Y
Dar Essalam Investment Bank
IQ DINAR (pay only)
N
Y
N
Y
Dubai Exchange Company
IQ Dinar (pay only)
N
Y
N
Y
Erbil Bank Investment And Finance
IQ Dinar (pay only)
N
Y
N
Y
Sat-Wed 0830-1900, Thu 0830-1400
964
780 105 1120
N/A
Y Y
Daily 0900-1800
964
(790) 180 2609
N/A
Y Y
Sat-Thu 0930-1930
964
1 779 0366
N/A Y
Y Y
Sun-Thu 0800-1400
964
790 190 6698
N/A
Y Y
Sun-Wed 0900-1300, Thu 0900-1200
964
1 886 2646
N/A Y
Y Y
Sun-Fri 0930-2000, Sat Close
964
009 647 7077 06026 N/A
Y Y
Sun-Thu 0800-1500 Fri-Sat Closed
964
964 750 662235489 N/A
Y Y
6/12/2012
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Agent
Currency
Send
Pay
Investment Bank Of Iraq
IQ DINAR (pay only)
N
Y
N
Y
Iraqi Middle East Investment Bank
IQ DINAR
Y
Y
US Dollar
Y
Y
Iraqna Money Transfer
IQ Dinar (pay only)
N
Y
N
Y
Kurdistan International Bank For Investment And
Development
IQ DINAR (pay only)
N
Y
N
Y
Mansour Bank For Investment
IQ DINAR (pay only)
N
Y
N
Y
Mosul Bank for Development
IQ DINAR (pay only)
N
Y
N
Y
Mouta Company For Financial Transfer Limited
IQ Dinar (pay only)
N
Y
N
Y
Intl Code
In Country
Number
MM QC QP P T D M Q
Sat-Thu 0800-1400
964
790 151 5696 and 7 N/A
Y Y
Sun-Thu 0830-1500
964
1 717 6655
Y Y
Sun-Thu 0900-1500
964
96 4 771 100 23 00 N/A
Sat-Thu 0830-1530
964
2 294 7932
Sat-Thu 0800-1430
964
1 717 5586 EXT 21 N/A
Y Y
Sun-Wed 0800-1400
964
60 810892
N/A Y
Y Y
Mon-Thu 0900-1600, Fri Closed, Sat - Sun 0900-1600
964
964 7 919 19236
N/A
Y Y
N/A Y
N/A
Y Y
Y
Y Y
6/12/2012
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Agent
Currency
Send
Pay
Summer Commercial Bank
IQ Dinar (pay only)
N
Y
N
Y
Union Bank Of Iraq
IQ Dinar
Y
Y
US Dollar
Y
Y
United Arab Money Transfer
IQ DINAR
Y
Y
US Dollar
Y
Y
United Bank For Investment
IQ Dinar
Y
Y
US Dollar
Y
Y
Intl Code
In Country
Number
MM QC QP P T D M Q
Sun-Thu 0800-1400, Fri-Sat Closed
964
964 780 5886 316
N/A
Y N
Sun-Thr 0730-1400, Fri-Sat Closed
964
(964) 790 246 9885 N/A
Y Y
Sat-Thu 0830-1430
964
1 543 0080
N/A
Y Y
Sun-Thu 0800-1400, Fri-Sat Closed
964
(964) 179 055 848 7 N/A
Y Y
Maximum Payout None Maximum Send US $ 3000 or local equivalent per person per day. Maximum Send of US $7500 or local equivalent per person per day for Kurdistan International Bank in Kurdistan
region and $ 3000 for the other locations. US $7400 or local equivalent per person per month. No minors will be allowed to collect any Payout transactions. Outbound transactions will only be available at the
following agent locations: Al Ameen Arabia, Mosul Bank, UAMT, Al Taif Money Transfer Company, Iraqi Middle East Investment Bank, Kurdistan Intl Bank and United Bank for Investment. Outbound
transactions are allowed to all corridors except some specific ones due to risks associated with those corridors. ID's must be collected for all Send transactions. Only residents, holding a valid residency
visa, are allowed to do Send transactions. A copy of residency visa must be obtained and kept on file. No minors will be allowed to send any transactions. For remittances amounts over 5 million Iraqi Dinar
(single or in aggregate amount), Sender must present 2 acceptable documentary evidence of ID. (See acceptable identification in the table below)
IRELAND
An Post
Euro
Y
Y
353
(800) 833 833
Y
N
N
Daily 24 hours
353
(66) 947 5603
Y
Y
Y
Y Y
Y
Western Union Retail Services Ireland Limited
Euro
Daily 24 hours
Y
Y Y
Y
Persons under 18 years old must have some form of ID - e.g. Birth Certificate, Student ID and must be accompanied by a guardian who has an Acceptable Documentary Evidence of Identity to receive a
money transfer payout. Payee must present correct Money Transfer Control Number (MTCN). For all Send transfers of 1,000 EUR and over the sender must present either one form of Primary Identification
or two forms of Non-Primary Identification one verifying name and the other address. Payees must present an Acceptable Documentary Evidence of Identity (see table below for more details): Primary forms
of identification verifying full name: Passport, Drivers Licence, National Identity Card, National Age Card. Non-primary forms of identification verifying full name: Work ID (with photo, signed and stamped),
Student Photo ID (signed and stamped by a recognized college), Social Services Card (PPS/PRSI identity card), Birth Certificate, Credit Union Book, Dept. of Social Community & Family Affairs - Pension
Book, Disability/Old Age Travel Pass, Military ID Card, Garda National Immigration Bureau Card (Stamp No 4 ONLY - which grants refugee status or leave to remain), Travel Document (Blue Book) issued
to individuals granted refugee status, Temporary Residents Card/Asylum Seeker Card - (granted to Asylum seekers), Green Book - Certificate of Registration (which grants refugee status or leave to
remain). Non-primary forms of identification verifying current/permanent residential address: Recent Original Utility bill e.g. Phone, Gas, Electricity, etc., Bank, Building Society or Credit Union statement
containing current address, A Post Saving/Investment document, Motor or House Insurance document, Credit Union Book, Dept. of Social Community & Family Affairs - Pension Book, Disability/Old Age
Travel Pass, Original Tax Certificate e.g. P60, Original Notice of Determination of Tax Credit, Where a Foreign national has recently arrived, reference might be made to an employer, university etc, to verify
the customer's identity and residential address, Local Authority rent book (must capture account number), A letter from a hostel manager confirming temporary residence (the person providing the letter must
present themselves at the agency providing proof of their own identity). All forms of identification must be current
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Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
ISRAEL
Sun-Thu 0700-1930, Fri 0700-1300
Israel Postal Authority
Shekel
Y
Y
US Dollar
Y
Y
972
1 800 213141*
N/A Y
Y
Y
Y
L
Maximum principal Send amount is $10,000 USD or local equivalent per person/per transaction/per day. Agents will pay on the Test Question alone for amounts up to $500 USD or local equivalent per
person/per transaction/per day. Payouts are available with a valid Passport or Israeli-issued Identification only. A banking entity will not receive money transfers of sums bigger than 5000 NIS from banks
operating in the Palestinian Authority without receiving the account details of the other side of the transfer and ID details of all account holders in Latin capital letters and numbers as used in the State of
Israel. Non-residents can send up to $1,000 USD or local equivalent per person/per transaction/per day. Send Money Transfers in USD are available at selected locations. Senders should contact the
Customer Service Center at 1 800 213141. For information on US Dollar Payout locations, payees should contact the Customer Service Center at 1 800 213141. Most locations close early on Wednesday
and Friday. All locations are closed on Saturday.
ITALY
Banca di Sassari S.p.A.
Euro
Y
Y
Y
Y
Y
Y
N
Y
Mon-Fri 0900-1800
39
(02) 199 131 346
Y
N
N
Y
Mon-Sun 0900-2030
39
800464464
Y
Y
Y
Y
Mon-Sun 0800-2200
39
800 089 743
Y
Y
Y
Mon-Sat 0900-2000, Sun 1400-2000
39
800 872 682
Y
Y
Y
Mon-Fri 0830-2300, Sat-Sun 0830-2030
39
800 22 00 55*
Y
Y
Y
Y
Y
Y
Y
Euro
Y
Y
Travelex
Euro
Y
Y
Lis Finanziaria S.P.A
Euro
800 601 622*
Y
Finint S.R.L.
Euro
39
Y
Dhl Express Italy Srl
Euro
Mon-Sun 0800-2000
Y
Y
Y
Maximum principal send or payout cash amount is 999 euros per transaction/per 7 days period. Payees must present valid identification. Money Transfers are restricted to persons 18 years and older. Test
Question is not allowed. Money transfer control number (MTCN) is mandatory for payout. For money transfers sent to Italy in which the Sender and the Payee are the same person, the payee will have to
show the original of the To Send Money Form at the paying location. Senders must present valid identification. Money Transfers are restricted to persons 18 years and older. Stamp tax (2% of the principal,
minimum 3 Euros) is imposed on extra EU consumers or Transactions to be paid in extra EU Countries if the sender does not provide either the fiscal code nor the social insurance number (“matricola
INPS”). Italian citizens and residents must provide fiscal identification ("Codice Fiscale") to send or receive money. Most locations close for 1-2 hours during lunch.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
JAMAICA
Mon-Sat 0800-1900
G.K.R.S.
JM Dollar
Y
Y
Y
N
1
876 926 2454
N/A Y
Y
Y
Y
Maximum principal payout amount is $10,000 USD or local equivalent. Test Question not available. Agent Restrictions: All receivers must provide Primary Identification. For payouts equal to or above
$2,000 USD or local equivalent, the payee must present two forms of valid identification. One primary ID and one secondary ID (see below for description of primary and secondary ID). Regulatory
requirement for Send/Payouts: Starting on September 1, 2010, all customers must present their Tax Registration Number (TRN) when sending or receiving transfers. All Senders must provide Primary
Identification. For Money Transfers of $7,500 USD or local equivalent, sender must provide documented paperwork showing reason for sending transfer. All send money transfers are subject 16.5% tax on
charges. ADDITIONAL RESTRICTIONS: Messages to Jamaica are at an additional cost of $2.00 USD for first 10 words and 20 cents USD for each additional word. This service is available upon sender's
request. Free Telephone Notification is available upon request. Next Day Service to Jamaica is available from the UK and US (Orlando, New York and Washington D.C only).
JAPAN
Daikokuya Co., Ltd
JAPAN YEN
Y
Y
Y
Y
Mon-Sun 1000-1900
81
81 34 800 400 733
N/A Y
Mon-Fri 0900-1500
81
01 20 178 886
N/A Y
Mon-Sun 0800-2100
81
81 3 561 077 21
N/A
Mon-Fri 0900-1700
81
81 3 356 81061
N/A Y
Y
Y
N
Travelex Japan Kk
JAPAN YEN
N/A Y
Y
Seven Bank Ltd
JAPAN YEN (send only) Y
0034 800 400 733
Y
Philippines National Bank Tokyo Branch
JAPAN YEN
81
Y
H I S Co Ltd
JAPAN YEN
Mon-Sun 1000-1830
Y
Maximum Send/Payout: JPY 1,000,000 or USD equivalent. Money Transfer Control Number is compulsory. Travelex Japan, Daikokuya, PNB, HIS: Maximum send/payout is JPY700,000 or USD equivalent.
Special Provisions Applicable to DSK Money Transfer at Convenience Stores: Outbound money transfer only. Transaction amount inclusive of service fees is limited to JPY100,000. Accumulative monthly
transaction limit is JPY2,000,000 per customer. Accumulative yearly transaction limit is JPY5,000,000 per customer. All senders and payees must present original valid identification document. Test
question not available. It is mandatory to collect and verify the name including middle name,full residential street address in Japan or home country and date of birth of all senders and receivers. There is one
exception to address verification: Tourists with valid entry stamps for short stays of up to 90 days in their passports need only present their original and valid passport with valid entry stamps for customer
identification. For passport to be accepted as a valid primary ID, it must contain the full residential address of the customer. Otherwise, another ID must be produced for purposes of verifying the address.
For the avoidance of doubt, other additional information of the customer will be collected according to the laws of Japan at the time a transaction is being processed.
JERSEY
Daily 24 hours
Western Union Retail Services Gb Limited
Pound Sterling
Y
44
0800 833 833*
Y
Y
Y
Y Y
Y
Maximum principal Send and Payout amount is $10.000 USD or local equivalent per person/per day. Senders must present Identification for amounts over 600 British Sterling. Payouts may be provided by
check if an Agent has insufficient cash. Checks can be cashed at local TSB Banks from 0900-1530. Persons under 17 years old must be accompanied by an adult to receive a Money Transfer Payout.
Payouts on Test Question are not available for transactions within the United Kingdom. For transactions for amounts over 500 Pound Sterling, the Payee must have valid ID.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Sun-Thu 0800-1200, Fri 0900-1100, Sat 0830-1200
962
962 655 381 28
N/A
Sun-Sat 0800-2000, Fri 0800-2100
962
(962) 6 5668 535
N/A Y
Sun-Thu 0830-1500
962
6 500 6481 and 6 50 N/A
Sun-Thu 0830-1500
962
Sun-Thu 0800-1500
JORDAN
Abu Sheikah Exchange Llc
JO Dinar
Y
Y
US Dollar
Y
Y
Alawneh Exchange L.L.C.
JO Dinar
Y
Y
US Dollar
Y
Y
Cairo Amman Bank
JO Dinar
Y
Y
US Dollar
Y
Y
Jordan Commercial Bank
JO Dinar
Y
Y
US Dollar
Y
Y
Jordan Islamic Bank
JO Dinar
Y
Y
US Dollar
Y
Y
Jordan Valley Exchange Company
JO Dinar
Y
Y
US Dollar
Y
Y
Kamal Exchange Co
JO Dinar
Y
Y
US Dollar
Y
Y
Y Y
Y
Y
Y
Y
6 567 6390
N/A Y
Y
Y
962
6 566 6325
N/A Y
Y
Y
Mon-Sat 0900-1900
962
79 999 9077
N/A Y
Y
Y
Sun-Thu 0900-2100, Fri 1000-2100
962
461 7786
N/A Y
Y
Y
Y
Y
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Currency
Send
Pay
Musharbash Exchange Co
JO Dinar
Y
Y
US Dollar
Y
Y
The Housing Bank for Trade & Finance
JO Dinar
Y
Y
US Dollar
Y
Y
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Sun 0800-2300
962
6 554 4400
N/A Y
Y
Y
Sun-Thu 0830-1500
962
6 4632 347
N/A Y
Y
Y
Payees must present valid Identification, regardless of the amount. The Test Question is not available in Jordan. Payouts are restricted to persons 18 years and older. All locations are closed on Friday and
Saturday.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0800-2000, Sat 0900-1800, Sun 0900-1800
7
(3272) 58 41 58
Y
Y
Mon-Fri 0900-1800
7
(327) 250 0291
Y
Y
Mon-Fri 0900-1700
7
(7272) 59 07 77
Y
N
N
Y
Mon-Fri 0900-1800
7
(3272) 58 5326
Y
Y
Y
Y
Mon-Fri 0900-1800
7
(3272) 58 3779
Y
Y
Mon-Sat 0900-1700
7
(3272) 58 34 72
Y
Y
Y
Y
Daily 24 hours
7
7495 797 2197
Y
N
N
Y
KAZAKHSTAN
CenterCredit
KZT Tenge
Y
Y
US Dollar
Y
Y
Jsc Bta Bank
KZT Tenge
Y
Y
US Dollar
Y
Y
Jsc Halyk Bank Of Kazakhstan
KZT Tenge
Y
Y
US Dollar
Y
Y
JSC Kazkommertsbank
KZT Tenge
Y
Y
US Dollar
Y
Y
KazpostF
KZT Tenge
Y
Y
US Dollar
Y
Y
Lariba Bank
KZT Tenge
Y
Y
US Dollar
Y
Y
KZT Tenge
Y
Y
US Dollar
Y
Y
Y
Y
Y
Y
Y
6/12/2012
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Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Maximum principal Send amount is None. Senders and Payees must present valid Identification. All citizens and residents should provide Tax Payers' Registration Number(RNN). If a non-resident doesn't
have RNN, his money transfer application should contain: The permission to report this transaction to the authorities The confirmation that this transfer is not connected to currency transactions, which need
registration certificate or deal certificate The confirmation that this transfer is not connected to business activity. Money Transfers are reserved for private consumer use only and cannot be paid for
commercial or business purposes or acquisition of property. Test question not available. Payee must present correct Money Transfer Control Number (MTCN).
6/12/2012
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Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
KENYA
Bank Of Africa Kenya Limited
KE Schilling
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N/A Y
Y
Y Y
Mon-Sat 0830-1700, Sun 1000-1200
254
(02) 336836
N/A
Y
Y Y
Mon-Fri 0900-1600, Sat 0900-1200
254
(20) 288300
N/A Y
Y
Y Y
Mon-Fri 0830-1700, Sat 0800-1200
254
(02) 234 3354
N/A Y
Y
Y Y
Mon-Fri 0900-1500, Sat 0900-1100
254
(20) 287 4000
N/A Y
Y
Y Y
Mon-Fri 0900-1500, Sat 0900-1100
254
(20) 247 691
N/A Y
Y
Y Y
Mon-Fri 0800-1600 Sat 0800-1200
254
(254) 02 282 8000
N/A Y
Y
Y Y
Mon-Fri 0830-1800, Sat 0830-1600, Sun 0900-1500
254
(02) 251 696
N/A Y
Mon-Fri 0800-1700, Sat 0800-1400
254
(20) 361 2000
N/A Y
Y Y
Y
United Bank For Africa Kenya
KE Shilling
(20) 285 4600
Y
Postbank
KE Shilling
254
Y
National Bank Of Kenya
KE Shilling
Mon-Fri 0800-1800, Sat 0800-1500
Y
Kenya Commercial Bank
KE Schilling
Y Y
Y
Imperial Bank
KE Shilling
Y
Y
Equity Bank Limited
KE Shilling
N/A Y
Y
Ecobank Kenya Limited
KE Shilling
(20) 202 5536
Y
Diamond Trust Bank
KE Schilling
254
Y
Cooperative Bank Of Kenya Limited
KE Shilling
Mon-Fri 0830-1600, Sat 0900-1200
Y
Y Y
Y
Maximum principal send amount is 10000 USD. Money Transfers sent to Kenya must include a Test Question. Receiver must be 18 years old to collect money. Payee must present correct Money Transfer
Control Number (MTCN).
6/12/2012
Page 89 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
KIRIBATI
Mon-Fri 0900-1700, Sat 0900-1200
FEXCO
AU Dollar
Y
679
25 188
Y
82
(2) 639 98411
Y
Mon-Fri 0900-1800, Sat-Sun Closed
82
82 53 7406910
Y
Mon-Fri 0930-1630, Sat 0930-1330
82
(2) 729 7235
Y
Mon-Fri 0930-1630, Sat 0930-1330
82
(2) 317 2800
Y
Mon-Fri 0930-1630
82
(51) 469 5264
Y
Y
Y
Y
Y Y
Y
Maximum principal Payout and Send amount is $10,000 AUD per person/ per transaction/ per day.
KOREA
National Agricultural Cooperative Federation (NH Bank) Mon-Fri 0930-1800
US Dollar
Y
Y
Daegu Bank
US Dollar
Y
Y
Industrial Bank of Korea
US Dollar
Y
Y
Kookmin Bank
US Dollar
Y
Y
Pusan Bank
US Dollar
Y
Y
Payout/Send Currency: US DOLLAR Maximum Payout/Send:Maximum amount is $7,000 USD or local equivalent per day/per transaction. Test Question not available in Korea. Payees must provide valid
Identification. Agent Restriction: Commercial Services are not available in Korea, except Industrial Bank of Korea can payout Google Quick Cash transactions only. Google Quick Cash transaction payout
services are available at Industrial Bank of Korea locations. All transactions will be converted into local currency (KRW) by Industrial Bank of Korea using the bank's prevailing USD/KRW rate at the time of
payout. Money transfer control number (MTCN) required at payout. Senders must provide valid Identification. It is illegal to transmit (to pay or to send) any transaction in relation to gambling. Maximum send
transaction to Nigeria & United Kingdom is US $ 1,000 per transaction/ per day/ per person. Maximum send limit to Malaysia from Kookmin Bank or Industrial Bank of Korea (IBK) is US$1,000 per
person/per day.
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Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
KOSOVO
Pro Credit Bank
Euro
Y
Y
Y
(38) 548637
Y
Y
Mon-Fri 0830-1630
381
(38) 226400
Y
Y
Y
Y Y
Mon-Fri 0900-1600, Sat 0900-1200
381
(38) 549840
Y
Y
Y
Y Y
Y Y
Y
Unioni Financiar Prishtine
Euro
381
Y
Raiffeisen Bank Kosovo
Euro
Mon-Fri 0900-1600
Y
Maximum principal Send amount is 10,000 EURO per person/ per transaction/ per day. Maximum principal Payout amount is 10,000 EURO per person/ per transaction/ per day. Receiver must be 18 years
old to collect money. Persons under 18 years old must present valid identification and be accompanied by a parent or a custodian. Payee must present correct Money Transfer Control Number (MTCN).
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Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
KUWAIT
Al Ansari & Behbehani Exchange.
Kuwaiti Dinar
Y
Y
US Dollar
Y
Y
Al Ektasad United Exchange Co W.L.L.
Kuwaiti Dinar
Y
Y
US Dollar
Y
Y
Al Fuad Exchange
Kuwaiti Dinar
Y
Y
US Dollar
Y
Y
Al Mulla Intl Exchange Co Wll
Kuwaiti Dinar
Y
Y
US Dollar
Y
Y
Al Muzaini Exchange Company
Kuwaiti Dinar
Y
Y
US Dollar
Y
Y
Al Wahhed Exchange
Kuwaiti Dinar
Y
Y
US Dollar
Y
Y
Al-Moosa Exchange Co. W.L.L.
Kuwaiti Dinar
Y
Y
US Dollar
Y
Y
Daily 0800-2100
965
240 0803
N/A Y
Y
Y Y
Sun-Sat 0830-2030
965
(965) 660 05867
N/A Y
Y
Y Y
Mon-Fri 0900-2100, Sat 0900-2100, Sun 0900-2100
965
(965) 224 90244
N/A Y
Y
Y Y
Daily 0830-2030
965
261 9614
N/A Y
Y
Y Y
Sat-Thu 0800-1300/1630-1900
965
242 0588
N/A Y
Y
Y Y
Sat-Thu 0900-2100, Fri 1600-2100
965
965 997 44120
N/A Y
Y
Y Y
Daily 0830-2030
965
246 7273
N/A Y
Y
Y Y
6/12/2012
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Country
Agent
Currency
Send
Pay
City International Exchange Co.
Kuwaiti Dinar
Y
Y
US Dollar
Y
Y
Dollarco Exchange Co. Ltd.
Kuwaiti Dinar
Y
Y
US Dollar
Y
Y
Gulf Bank
Kuwaiti Dinar
Y
Y
US Dollar
Y
Y
International Financial Line Exchange Co.
Kuwaiti Dinar
Y
Y
US Dollar
Y
Y
Kuwait Bahrain International Exchange Company
Kuwaiti Dinar
Y
Y
US Dollar
Y
Y
Kuwait India International
Kuwaiti Dinar
Y
Y
US Dollar
Y
Y
Lulu Exchange Company
Kuwaiti Dinar
Y
Y
US Dollar
Y
Y
National Exchange Co Wll.
Intl Code
In Country
Number
MM QC QP P T D M Q
Sat-Thu 0830-2030, Sat 0900-2100
965
224 8507
N/A Y
Y
Y Y
Sun-Sat 0800-2100
965
(22) 463 110
N/A Y
Y
Y Y
Daily 24 hours
965
805 805
N/A
Y
Y Y
Sat-Thu 0830-1930
965
246 8455
N/A Y
Y
Y Y
Daily 0800-2000
965
242 1971
N/A Y
Y
Y Y
Daily 0830-1930
965
242 2677
N/A Y
Y
Y Y
Mon-Sun 0830-2330
965
965 247 60662
N/A Y
Y
Sun-Thu 0900-2100, Fri 1600-2100
965
257 13557
N/A Y
Y
Y
Y Y Y
Y Y
6/12/2012
Page 93 of 183
Country
Agent
Currency
Send
Pay
Kuwaiti Dinar
Y
Y
US Dollar
Y
Y
Oman Exchange Company Ltd Wll
Kuwaiti Dinar
Y
Y
US Dollar
Y
Y
Security Exchange Company WLL .
Kuwaiti Dinar
Y
Y
US Dollar
Y
Y
UAE Exchange Centre W.L.L.
Kuwaiti Dinar
Y
Y
US Dollar
Y
Y
Vattanac Bank
Kuwaiti Dinar
Y
Y
US Dollar
Y
Y
Intl Code
In Country
Number
MM QC QP P T D M Q
965
244 1376
N/A Y
Y
Y Y
Sun-Thu 0830-2030
965
574 2020
N/A Y
Y
Y Y
Sat-Thu 0830-1300/1630-2030
965
245 9417
N/A Y
Y
Mon-Fri 0800-1530, Sat 0800-1130
965
212 727
N/A Y
Y
Y
Y Y
Y Y
Maximum Payout/Send: None. Senders must present valid Identification. Most locations close from 1300-1600 for lunch. Al Muzaini Exchange Co. has 24-Hour location at the Kuwait International Airport in
the Arrival Hall and another location at the Departure Hall from 6am till 24:00 in the midnight offering Western Union Service. All other Muzaini Exchange Co.locations remain close for lunch from 1230 till
1600. All locations for Al Mossa Exchange operate non-stop daily from 8 am to 9 pm, including weekends. All locations for International Financial Line open through Saturday to Wednesday from 8 am to 1
pm and from 4.30 pm to 8 pm. Thursdays open from 8 am to 1 pm only.
KYRGHYZ REPUBLIC
Daily 24 hours
Ruble
Y
Y
US Dollar
Y
Y
7
7495 797 2197
Y
Y
Y
Y
Y
Payout/Send Currency: US Dollar - Russian Ruble to send/receive from Russia only. Senders and payees must present valid identification. TEST QUESTION NOT AVAILABLE. Payee must present correct
Money Transfer Control Number (MTCN). Quick Pay and Quick Cash service are only available in the following MT East subagent locations: Bank Bakai and BTA. Outbound service in Rubles is available to
Russia only.
6/12/2012
Page 94 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
LAOS
Acleda Bank Lao Ltd.
Laos Kips
Y
Y
US Dollar
Y
Y
Agricultural Promotion Bank
Laos Kips (pay only)
N
Y
Y
N
Bank of Ayudhya Public Co. Ltd.
Loas Kips (pay only)
N
Y
Y
N
Entreprise Des Postes LAO
N
Y
Y
N
Hk Group Sole Co Ltd
N
Y
Y
N
Indochina Bank Ltd
N
Y
Y
N
Lao Development Bank
N
Y
Y
N
Mon-Fri 0800-1700, Sat 0800-1200
856
21 264 994
Y
Y
Y
Y Y
Mon-Fri 0830-1530
856
21262 771
Y
Y
Y
Y Y
Mon-Fri 0830-1530
856
21 214 575
Y
Y
Y
Y Y
Mon-Fri 0800-1700
856
21 240 060
Y
Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1200
856
21 264 174 ext 6
Y
Y
Y
Y Y
Mon-Fri 0800-1700
856
21 455 000 2 EXT 1
Y
Y
Y
Y Y
Mon-Fri 0830-1600
856
21 222 197
Y
Y
Y
Y
6/12/2012
Page 95 of 183
Country
Agent
Currency
Send
Pay
Lao-Viet Bank
N
Y
Y
N
Military Join Stock Bank
N
Y
Y
N
Phongsavanhbank
N
Y
Y
N
Saikhong IMP-EXP Trading Co.
N
Y
Y
N
St Bank Co Ltd
N
Y
Y
N
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0830-1530
856
21 216 316
Y
Y
Y
Mon-Fri 0830- 1700
856
21 990 901
Y
Y
Y
Mon-Fri 0830-1530, Sat 0830-1130
856
21 264 500
Y
Y
Y
Mon-Fri 0800-1700, Sat 0800-1200
856
21 263 345
Y
Mon-Fri 0800-1700, Sat 0800-1200
856
21 241 559 EXT 62
Y
Y
N
N N Y N
Y
Y Y
Y
Y
Y Y
Payout Currency: Laos Kips and US Dollar. Send Currency: US Dollar. Maximum Payout: None. Maximum Send: None, but subject to the send restrictions stated below. Send Restrictions: For Sending a
Principal Amount of Lao Kip 100 million or below, only ID will be required. Principal Amount of above Lao Kip 100 million can be sent outside Laos by showing approval from the Bank of Lao PDR or from an
authorized commercial bank in addition to valid supporting documents (as prescribed by relevant BOL regulation, details of which will be provided by the agent location) only for the following permitted
purposes: 1. For sending back home or to the third country the received wage or salary of a foreigner; 2. Transfer of payment for medical treatment overseas; 3. Transfer of payment for study overseas; and
4. Transfer of payment for visit overseas. ADDITIONAL RESTRICTIONS: All senders and payees must present valid photo identification. In additional of the valid photo identification, the payee must present
a correct Money Transfer Control Number (MTCN) and other transaction details required such as: sender s name, send county, expected receive amount. TEST QUESTION NOT AVAILABLE IN LAOS.
Telephone Notification and home delivery are not available in Laos.
6/12/2012
Page 96 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
LATVIA
Latvia Post
Latvian Lat
Y
Mon-Sat 0800-2200, Sun 0800-2000
371
(7) 01 84 93
Y
Y
Mon-Fri 0900-1900, Sat 0900-1400
371
(7) 09 28 55
Y
Y
Y
Mon-Fri 0900-1700
371
(7) 77 41 76
Y
Y
Y
Y
Y
Latvijas Krajbanka
Latvian Lat
Y
Y
US Dollar
Y
Y
Mortgage & Land Bank of Latvia
Latvian Lat
Y
Y
US Dollar
Y
Y
Y
Y Y
Y
Payout Money Transfers are allowed to persons between 16 and 18 years old only if they are accompanied by their parents or custodian. Senders and Payees must present valid Identification. Send and
Payout Money Transfers in US Dollars are only available at Latvijas Krajbanka and Mortgage & Land Bank of Latvia locations. Send and Payout in Latvian Lat are available within every location. In Country
View Curtain Specification: Due to an enhancement to our current system, as of March 5th, 2007, Latvian FLAs will only be able to view transactions available for payment in this country. Whilst we do not
queries regarding this specification. Payee must present correct Money Transfer Control Number (MTCN).
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
LEBANON
Bob Finance
LB Pound (send only)
Y
N
US Dollar
Y
Y
Ibl Bank Sal
LB Pound (pay only)
N
Y
US Dollar
Y
Y
Online Cash International Sal.
LB Pound (send only)
Y
N
US Dollar
Y
Y
Online Money Transfer S.A.L.
LB Pound (send only) Y
N
US Dollar
Y
Y
Mon-Sun 0000-2359
961
(5) 955 262
Y
Y
Y
Y
Mon-Fri 0800-1700, Sat 0800-1330
961
(961) 1 334030
Y
Y
Y
Y
Mon-Sat 0900-1800
961
(4) 712 127
Y
Y
Y
Y
Mon-Sat 0830-2100, Sun 0900-2000
961
(01) 391 000
Y
Y
Y
Y
Y Y Y
Payee must present correct Money Transfer Control Number (MTCN). For cash payout over $5,000 USD or local equivalent, Payees should contact Online Money Transfer (OMT) at the Customer Service
Center on 961-1-391000 or Bank of Beirut Customer Service Center on 1262 for locations offering larger cash payouts. For amounts exceeding USD 7,500 the receivers should contact an agent CSC for
approval. For amounts exceeding USD 10,000 the receivers should provide the reason of the transaction along with supporting documents. No payments will be paid out in Lebanon which have originated
from Credit
Cards. Senders must present Identification. Transfers are restricted to persons 18 years and older.
LIBERIA
Ecobank Liberia Ltd.
US Dollar
Y
Y
Y
226 428
N/A
Mon-Fri 0830-1600, Sat 0900-1400
231
6 774 9992
N/A
Mon-Thu 0800-1600, Sat 0900-1500
231
652 9755
Y
Y Y
y
Y
Y
N/A Y
Y
Y Y
Y
Liberian Bank for Development & Investments
US Dollar
231
Y
Guaranty Trust Bank Liberia Limited
US Dollar
Mon-Fri 0800-1600, Sat 0900-1300
Y
Money Transfers sent to Liberia must include a Test Question.
6/12/2012
Page 98 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
LIBYA
Alejmaa Alarabi Bank
LYD Dinar
Y
Y
Y
Y
Y
Y
Sun-Tue 730-1430, Wed 730-1800, Thu 730-1430 Sat 7
218
(61) 224 0664
N/A Y
Y
Mon-Thu 0830-1530, Sun 0830-1530
218
(21) 444 5018
N/A Y
Sun-Thu 0900-2000,Sat 1000-2000
218
21 350 1773
N/A Y
Mon-Tue/Thu/Sun 0830-1400, Wen/Sat 0830-1700
218
(21) 333 3677
N/A Y
Sun-Tue 0800-1400
218
(21) 520 3005
N/A
Y
Y
Y
Y
Y
Y
United Bank For Commerce And Investment (Ubci)
LYD Dinar
Y
Y
Sahara Bank.
LYD Dinar
N/A Y
Y
National Banking Corporation
LYD Dinar
(21) 715 2572
Y
Gumhouria Bank.
LYD Dinar
218
Y
Bank of Commerce & Development.
LYD Dinar
Sun-Thu 0800-1430, Sat 0800-1230
Y
Y
Y
Maximum send amount is $1,000 USD in local equivalent. Test question not available. Beginning in November, the Western Union system will automatically reject certain transactions. These transactions
will be rejected at certain principal thresholds and according to other criteria, which we are not publishing so as not to compromise the integrity of the controls. Western Union will refund the money plus the
fees back to the sender. The process can take from 24 to 48 hours before the sender will be contacted.
LIECHTENSTEIN
Mon-Fri 0800-1800, Sat 900-1100
Liechtenstein Post
CH Franc
Y
423
239 63 56
N/A Y
N
Y Y
Y
Maximum principal Send and Payout amount is $10,000 USD or local equivalent.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
LITHUANIA
AB Bankas Hansabankas
Euro (pay only)
N
Y
Lithuanian LIT
Y
Y
US Dollar
Y
Y
Bankas Snoras
Euro (pay only)
N
Y
Lithuanian LIT
Y
Y
US Dollar
Y
Y
Lietuvos Pastas
Lithuanian LIT
Y
Mon-Fri 0800-1900, Sat 0800-1500
370
(5) 268 4411
Y
Y
Y
Mon-Fr- 0800-1900, Sat 0900-1400
370
(5) 232 7076
Y
Y
Y
Mon-Thu 0800-1600, Fri 0800-1500
370
(5) 274 4135
Y
Y
Y
Y Y
Y
Y Y
Y
US Dollar payout is available at SWEDBANK and SNORAS Bank branches only. Send Money Transfers in USD are available at AB BANKAS HANSABANKAS locations only. Lithuanian Post: transactions
can only be send in local currency (LTL).Euro payout available at SWEDBANK and SNORAS Bank branches only. Lithuanian Post: transactions can only be paid in local currency (LTL). Payee must
present correct Money Transfer Control Number (MTCN). Senders and Payees must be 18 years or older and present valid Identification. Receiver must be 18 years old to collect money. In Country View
Curtain Specification: Due to an enhancement to our current system, as of March 1st, 2007,Lithuania FLAs will only be able to view transactions available for payment in thiscountry. Whilst we do not
queries regarding this specification.
LUXEMBOURG
Mon-Fri 0600-1900, Sat 0600-1200
P&T
Euro
Y
352
800 24040*
N/A Y
Y
Y
Y
For Money Transfers over 7,500 USD or local equivalent, Receivers must provide a reason for the transaction. Test question not available. Payees must provide a valid identification. For Money Transfers
over 7,500 USD or local equivalent, Senders must provide a reason for the transaction. Senders must provide a valid identification. Most locations close for 1-2 hours during lunch.
MACAU
Mon-Fri 0900-1700
Macau Post
Macau Pataca
Y
853
396 8319
Y
Y
Y
Y
Y
Only Postal Savings Bank can pay and send transactions over $1,000 USD or local equivalent. All other Post Offices can pay up to $1,000 USD or local equivalent. All other Post Offices can send up to
$1,000 USD or local equivalent. All payees must present valid identification. Payee must present correct Money Transfer Control Number (MTCN). No payout will be made unless the receiver's full name as
stated in the transaction matches the name appearing on the receiver's ID.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
MACEDONIA
Financial Union Skopje
Euro
Y
Y
US Dollar
Y
Y
Halkbank Ad Skopje
Euro
Y
Y
US Dollar
Y
Y
Ohridska Banka A.D. Ohrid.
Euro
Y
Y
US Dollar
Y
Y
Stopanska Banka A.D. Skopje
Euro
Y
Mon-Sat 0800-1900
389
2 321 8902
N/A N
N
Mon-Fri 0800-1900, Sat 0800-1300
389
2 3131 889
N/A N
N
Mon-Sat 0800-1600
389
2 3200 3705
N/A N
N
Sun-Sat 0001-2359
389
2 316 3772
N/A N
N
Y
Y
Y
Y
Y
Maximum principal Payout amount is 5,000 EURO or USD equivalent per person/per transaction per day. Maximum principal Send amount is 2,500 EURO or USD equivalent per person/per month. Payees
and senders must present valid identification. According to provisions of national legislation regulating Money Transfers, Quick Pay and Quick Cash are not available in Macedonia.
6/12/2012
Page 101 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
MADAGASCAR
Bank Of Africa Madagascar
Ariary (pay only)
N
N
N
N
N
Y Y
Mon-Fri 0730-1630
261
(20) 22 384 89
N/A Y
Y Y
Mon-Fri 0800-1600
261
(20) 223 9629
N/A Y
Y Y
Mon-Fri 0800-1530, Sat 0900-1100
261
(20) 22 313 07
N/A Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1200
261
(20) 22 224 45
N/A Y
Y Y
Y
Paositra Malagasy
Ariary (pay only)
N/A Y
Y
Caisse D'Epargne de Madagascar
Ariary (pay only)
(20) 223 9434
Y
BNI Credit Lyonnais Madagascar
Ariary (pay only)
261
Y
BFV-Societe Generale
Ariary (pay only)
Mon-Fri 0800-1530
Y
Maximum Payout: 10,000,000 MGA. Money Transfers sent to Madagascar must include a Test Question. ID card is only accepted for Residents. Foreign nationals must provide a valid passport or a
resident permit. For any transaction above 3 000 000 MGA the customer must provide a proof of address. A Valid ID is mandatory at all Locations for payment (Pay without ID is not legal)
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
MALAWI
Ecobank
Kwacha
Y
Y
Y
N
Y
265
(1) 821 955 / (1) 848 N/A
Mon-Fri 0800-1630
265
Mon-Fri 0800-1500
Mon-Fri 0730-1700
Y
Y Y
Y
Y
Y Y
(1) 820 055
N/A Y
Y
Y Y
265
(1) 825 111
N/A
265
(1) 675 288
N/A Y
Y Y
Y
Postdotnet Ltd.
Kwacha
Mon-Fri 0800-1500, Sab 0800-1130
N/A Y
Y
Malawi Saving Bank (Receive only)
Kwacha (pay only)
(1) 822 099
Y
Indebank Limited
Kwacha
265
Y
Fmb Forex Bureau
Kwacha
Mon-Fri 0800-1600, Sat 0900-1200
Y
Y Y
Y
Maximun Payout: None Maximun Send: 100 USD or local equivalent per transaction/per day. Money Transfers sent to Malawi must include a Test Question.
6/12/2012
Page 103 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
MALAYSIA
Access Remittance Sdn Bhd.
Ringgit
Y
Y
Y
Y
Y
Y
Y
Y
Y
Lotus Group Ent Sdn Bhd
Y
60 3 209 23177
Y
Y
Y
Y Y
Mon-Fri 0900-1600
60
(3) 205 91210
Y
Y
Y
Y Y
Mon-Fri 0900-1700
60
261 29578
Y
Mon-Fri 0900-1630
60
3 21 623 222
Y
Y
Y
Y Y
Daily 0700-2300
60
269 31722
Y
Y
Mon-Sun 0800-1700
60
60 3 203 10566
Y
Y
Y
Y
Mon-Fri 0915-1630
60
(60) 03 216 428 28
Y
Y
Y
Y Y
Daily 0900-1800
60
3 207 03786
Y
Y
Y
Y Y
Mon-Sun 1000-1800
60
(3) 205 43140
Y
Y
Y
Y Y
Mon-Sun 0930-1830
60
(3) 334 30014
Y
Y
Y
Y Y
Y Y
N
Kuwait Finance House
Ringgit
60
Y
Horizon Remit Sdn Bhd
Ringgit (send only)
Mon-Sat 0930-1830, Sun 1000-1800
Y
Hong Leong Bank Berhad
Ringgit
Y
Y
Delta International Money Express Sdn Bhd.
Ringgit
Y
Y
Cimb Bank Berhad
Ringgit
Y
Y
Bank Simpanan Nasional
Ringgit
Y
Y
Bank Rakyat
Ringgit
85 414 363
Y
Bank Muamalat Malaysia Berhad
Ringgit
60
Y
Apft Express Sdn Bhd
Ringgit
Mon-Sat 0830-1700, Sun 0830-1600
Y
6/12/2012
Page 104 of 183
Country
Agent
Currency
Ringgit (send only)
Send
Y
Pay
Y
Ringgit
Y
Y
US Dollar
Y
Y
Pride Express SDN BHD
Y
Y
Y
Ringgit (pay only)
N
Y
Y
N
Tml Remittance Center Sdn Bhd" Dba "Tml"
Y
Y
60 3 40455989
Y
Mon-Fri 0830-1700, Sat 0830-1300
60
1 300 300 300*
Y
Mon-Sat 0900-1800, Sun 0900-1300
60
(3) 8736 4166
Y
Y
Mon-Fri 0845-1745
60
(3) 217 66524
Y
Y
Mon-Fri 0930-1830, Sat-Sun 1030-1930
60
(3) 202 66777
Y
Y
Y
Y
Mon-Fri 1000-1800
60
3 92 068 118
Y
Y
Y
Y Y
Mon-Fri 0930-1830, Sat-Sun 1030-1930
60
(7) 431 1676
Y
Y
Y
Y
Mon-Fri 0930-1600
60
03 277 28006
Y
Y
Y
Y
Y
Y
Y
Y Y
Y
Y
Y
Y
United Overseas Bank
Ringgit
60
Y
RHB Bank Berhad
Ringgit
Daily 1000-2200
Y
Remit Money International
Ringgit
MM QC QP P T D M Q
Y
Public Bank Berhad
Ringgit
In Country
Number
Y
Pos Malaysia Berhad
Ringgit
Intl Code
N
Ns Cashpoint Sdn Bhd
Ringgit
Y
Bank Rakyat: 10,000 MYR or USD equivalent per person/per transaction. Bank Simpanan Nasional: 10,000 MYR or USD equivalent per person/per transaction/per day. CIMB Bank Berhad: 20,000 MYR or
USD equivalent per person/per day. Malaysia Post: 10,000 MYR or USD equivalent per person/per transaction/per day. Public Bank Berhad: 50,000 MYR or USD equivalent per person/per transaction.
RHB Bank Berhad: 30,000 MYR or USD equivalent per person/per transaction/per day. Locations' maximum send limit per transaction varies for each network agent. It ranges from 5,000 - 20,000 MYR or
USD equivalent per person/per transaction /per day. CIMB Bank Berhad: 20,000 MYR or USD equivalent per person/per day. Money transfer control number (MTCN) required at payout. For each Send
transaction of the USD equivalent of 50,001 MY Ringgits or more, senders must present a reason for the transaction. Due to Bank Negara's (Central Bank) requirement, the maximum send amount per
person/per day within each of the networks of Bank Simpanan Nasional, Bank Rakyat, Prabhu Remit Sdn Bhd, Lotus Group Ent Sdn Bhd, NS Cashpoint Sdn Bhd, TML Remittance Center Sdn Bhd, Remit
Money International, Worldwide Remittance, Access Remittance Sdn Bhd, Pride Express Sdn Bhd & APFT Express is MYR50,000. Due to Bank Negara's (Central Bank) requirement, the maximum send
amount per person/per day within Pos Malaysia is MYR5,000. For all transactions: Malaysian citizen must provide identity card, Foreigners must provide passport and Malaysian Uniformed Personnel must
provide the service authority card. All senders and payees must be 18 (age of majority) or above to perform any send and receive transactions.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
MALDIVES
Sirius Financialservice Pvt Ltd
MV Rufiyaa
Y
Y
US Dollar
Y
Y
Universal Travel Services Pvt Ltd
MV Rufiyaa
Y
Y
US Dollar
Y
Y
Villa Travels & Tours
MV Rufiyaa
Y
Y
US Dollar
Y
Y
Sat-Thu 0900-2200, Fri 1400-2200
960
332 0788
Y
Mon-Sun 0830-1730
960
333 2299
Y
Y
Y
Sat-Thu 0830-1800
960
3330 088
Y
Y
Y
Y
Y
Y
Y Y Y
Senders and Payees must present valid identification. Maximum Principal Payout is $2,000 USD or local equivalent per person/ per transaction / per day. Payee must present correct Money Transfer
Control Number (MTCN).
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
MALI
Bank Of Africa Mali
CFA Franc
Y
Y
Y
Y
Y
Y
Y
Y
223
270 2828
N/A Y
Y
Y Y
223
220 3612
N/A Y
Mon-Fri 0745-1630
223
6406 897
N/A Y
Mon-Fri 0730-1745, Sat 0900-1600, Sun 0900-1400
223
2226 466
N/A Y
Mon-Thu 0800-1530, Fri 0800-1130, Sat 0900-1200
223
222 2211
N/A Y
Y
Y Y
Mon-Thu 0800-1330, Fri 0800-1230, Sat 0900-1400
223
229 5957
N/A Y
Y
Y Y
Mon-Fri 0800-1600, Sat 0900-1400
223
223 202 399 61
N/A Y
Y Y
Y
Y Y
Y
Y Y
Y
Ecobank
CFA Franc
Mon-Thu 0800-1600, Sat 0900-1400
Y
BCI Mali
CFA Franc
Y Y
Y
Banque Regionale de Solidarite.
CFA Franc
Y
Y
Banque Internationale pour le Mali
CFA Franc
N/A Y
Y
Banque Internationale Pour le Commerce et l'Industrie
du Mali
CFA Franc
270 00505
Y
Banque de Developpement du Mali
CFA Franc
223
Y
Banque Atlantique du Mali
CFA Franc
Mon-Sun 0745-1630
Y Y
Y
Maximum Send: 3,000,000 CFA per person/ per transaction / per day. Money Transfers sent to Mali must include a Test Question. Send Money Transfers are subject to a 15% tax on charges. Money
Transfers sent outside the CFA Zone are subject to a 2.5% tax on principal. For International transfers over 500.000 FCFA and sent to outside the “Zone Franc”, senders must provide supportive documents.
In Country View Curtain Specification: Due to an enhancement to our current system, as of March 19, 2007, Mali FLAs will only be able to view transactions available for payment in this country. Whilst we
do not anticipate this to have a business impact or to generate any customer service issues, please do not hesitate to contact your Network Agent CSC or the Western Union corresponding IROC if you
have any queries regarding this specification.
6/12/2012
Page 107 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
MALTA
FEXCO Malta
Euro
Y
Y
356
(21) 378867
N/A Y
Y
Y
Mon-Fri 0800-1700
356
(21) 322747
N/A
Y
Y
Daily 0800-1700
692
320 7886
Y
Y
Mon-Fri 0800-1600, Sat 0800-1100
692
625 3221
Y
Y
Mon-Fri 0800-1700, Sat 0800-1300
692
625 3250
Y
Y
596
0 825 00 98 98
Y
Travelex
Euro
Mon-Fri 0800-1800, Sat 0900-1230
Y
TEST QUESTION NOT AVAILABLE. No Restrictions.
MARSHALL ISLANDS
CTSI Logistics
US Dollar
Y
Y
Marshall Islands Post Office
US Dollar
Y
Y
Robert Reimers Enterprises Inc.
US Dollar
Y
Y
Y
Test Question is not allowed. Senders & Receivers must present valid ID
MARTINIQUE
Mon-Fri 0700-1330
La Banque Postale
Euro
Y
N/A Y
Y
Y
L
Y
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
MAURITANIA
Banque Mauritanienne pour le Commerce International
Ouguiya (pay only)
N
Y
Y
N
Banque pour le Commerce et L'Industrie
Ouguiya
Y
Y
Y
N
Generale de Banque de Mauritanie
Ouguiya (pay only)
N
Y
222
5252 469
N/A Y
Y
Y Y
Sun-Fri 0700-1600
222
5256 220
N/A Y
Y
Y
Sun-Thu 0800-1500
222
5253 636
N/A Y
Daily 0815-1900
222
5298 915
N/A Y
Sat-Thu 0800-1800
222
251 946
N/A Y
Y Y
Y
Groupement National de Change (GNC)
Ouguiya
Sun-Thu 0800-1500
Y
Y Y
Y
PC Parinacom
Ouguiya (pay only)
N
Y
Y
N
Y Y
Only PC Parinacom and BMCI locations are authorized to send money internationally. Open every day: GBCT and CAMBISTES ASSOCIES SA. Open only from Sunday to Thursday: PC PARINACOM,
GENERALE DE BANQUE DE MAURITANIE, BANQUE MAURITANIENNE POUR LE COMMERCE INTERNATIONAL (B.M.C.I) and BANQUE POUR LE COMMERCE ET L'INDUSTRIE. Money Transfers
sent to Mauritania must include a Test Question. In Country View Curtain Specification: Due to an enhancement to our current system, as of February 22, 2007,Mauritania FLAs will only be able to view
MAURITIUS
Mon-Fri 0900-1600, Sat 0900-1200
British American Exchange CO. LTD
MU Rupee
Y
230
800 1212*
N/A Y
Y
Y
Y Y
Y
No restrictions.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
MAYOTTE
Mon-Fri 0800-1900, Sat 0800-1230
La Poste
Euro
Y
269
0 825 009 898
N/A Y
Y
Y
Y
MEXICO
Banamex
MX Peso
Y
Y
52
800 505 5700
N/A Y
Daily 24 hours
52
01 800 112 1313
N/A Y
Y
Elektra
MX Peso
Daily 0800-2200
Y
Y
Maximum Send: $7,499 USD. Maximum Payout:$7,499 USD. Depends on the agent since the cash payout varies. The exchange into foreign currency of your transaction is performed at the moment of
paying for the service. However, for certain countries (such as Argentina, Brazil, etc), local dispositions require that the exchange be completed at the moment of payout. For these countries, the
aforementioned exchange rate, determined by Western Union and/or its subsidiaries outside of Mexico, constitutes only an estimation for information purposes. Payees must present valid identification.
Mexico will not payout money on proof of lost ID. Test Question not available. Maximum principal amount of $7,499 USD in local currency equivalent per person, per transaction, per day. The Maximum
Payout in Mexico depends on the Agent: Elektra, Bodega de Remates and Salinas y Rocha: Locations open 365 days a year from 9 AM to 9 p.m. Banco Azteca stand alone Locations (BAZ)open from 9hrs
until 19 hrs Monday through Saturdays, Sundays closed. All payments are made in cash, only in local currency equivalent (mexican pesos). Banamex: The maximum payout amount, in a location that is not
a Banamex branch, is USD $1,000.00 in local currency equivalent, per transaction. All transactions are paid in cash. During holidays, Banamex bank locations will be closed, however Comercial Mexicana
locations will be available for payouts. Quick Pay Outbound Service is provided only at Elektra, Banco Azteca and Salinas & Rocha branded locations. Quick Pay senders must call 01 800 002 10 21 to
verify Quick Pay location nformation. Maximum Send: USD $7,499.00 in local currency equivalent per person, per transaction, per day. Senders must present valid Identification on all transactions. Agents
offering outbound service: Telecom, Banamex, Elektra, Bodega de Remates (BDR), Salinas y Rocha and Banco Azteca (BAZ) stand alone locations. Money Transfers to Mexico must include the State of
payout. Select Alt+D to enter. TEST QUESTION NOT AVAILABLE.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
MOLDOVA
B.C Procredit Bank
Euro
Y
Y
Moldovan Leu (pay only) N
Y
US Dollar
Y
Y
B.C. Victoriabank
Euro
Y
Y
Y
US Dollar
Y
Y
Banca De Economii
Euro
Y
Y
Y
US Dollar
Y
Y
CJSC Joint Stock Commercial Bank Energbank
Euro
Y
Y
Y
US Dollar
Y
Y
Jointstock Commercial Bank Eximbank Gruppo Veneto
Banca
Euro
Y
Y
Y
US Dollar
Y
Jscb Moldova Agroindbank S.A
Y
Mon-Fri 0900-1800
373
22 836 567 / 373 22
Y
N
N
Y
Mon-Fri 0815-1715
373
22 576 246
Y
Y
Y
Y
Mon-Fri 0815-1715
373
22 220 909
Y
Y
Y
Mon-Fri 0900-1700, Sat 9000-1300
373
22 544 379
Y
Y
Y
Y
Mon-Fri 0900-1600
373
22 549 829
Y
N
N
Y
Mon-Fri 0800-1700
373
22 225 464
Y
Y
Y
Y
Y
Y
6/12/2012
Page 111 of 183
Country
Agent
Currency
Euro
Send
Pay
Y
Y
Y
US Dollar
Y
Y
Daily 24 hours
Euro
Y
Y
Moldovan Leu
Y
Y
US Dollar
Y
Y
Intl Code
373
In Country
Number
7495 797 2197
MM QC QP P T D M Q
Y
N
N
Y
Maximum Payout/Send: Transfers not exceeding the amount of 1000 euros can be sent without restrictions. Transfers of higher amounts can be made under confirmation of documents or subject to special
permission of the National Bank. For further details please ask the sending agent. Send transfers in Moldovan Lei are available at Posta Moldovei locations only. Payout Money Transfers in Moldovan Lei
are available at Posta Moldovei, Eurocredit, Unibank, Moldicombank, Finance and Trade bank locations. senders must present a Customs Declaration, permission from the Central Bank or supply
documentation of funds withdrawn from their account. Senders and Payees must present valid Identification. Most locations close for 1-2 hours during lunch. Test question is not available. Payee must
present correct Money Transfer Control Number (MTCN).
MONACO
Mon-Fri 0800-1900, Sat 0800-1230
La Banque Postale
Euro
Y
377
0 825 00 98 98
N/A Y
Y
Y
L
Y
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
MONGOLIA
Agricultural Bank of Mongolia
US Dollar
Y
Y
Y
Y
Y
Y
Y
Y Y
Mon-Fri 0900-1600
976
(11) 311 530 Ext 21
Y
Y
Y
Y Y
Mon-Fri 0900-1800
976
976 1881
Y
Y
Y
Y Y
Mon-Fri 0900-1630
976
(11) 318 185 Ext 12
Y
Y
Y
Y Y
Y
Xacbank Llc
US Dollar
(11) 332 333 Ext 31
Y
Savings Bank Ll
US Dollar
976
Y
Golomt Bank of Mongolia
US Dollar
Mon-Fri 0900-1800
Y
Maximun Send/Pay: Savings Bank$15,000 USD per person/per transaction/per day. Telephone Notification is limited to Ulaanbaatar. Payee must present correct Money Transfer Control Number (MTCN).
MONTENEGRO
Mon-Fri 0730-2000, Sat 0800-1900, Sun 0900-1400
EKI Transfers D.O.O.
Euro (pay only)
N
381
(11) 330 0300
Y
Y
Y
Y
Payees must present valid Identification. Test question is not available. Payee must present correct Money Transfer Control Number (MTCN). Send Money Transfer is currently available only from
Hipotekarna Banka locations. For more information please call Eki Transfers.
MONTSERRAT
Mon-Fri 0800-1400, Sat 1000-1400
EC Dollar
Y
Y
Y
N
664
491 2361
N/A Y
Y
Y
Y Y
photograph and the secondary identification confirms customer address. Test question not available. Senders must present a valid identification.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
MOROCCO
Banque Centrale Populaire
MA Dirham
Y
N
Y
N
N
N
N
N
N
N
212
(537) 77 80 80
N/A Y
Mon-Fri 0800-1830, Sat 0900-1200
212
(522) 27 74 74
N/A Y
Mon-Fri 0830-1530, Sat 0915-1200
212
(522) 47 70 00
N/A Y
Y
Mon-Sat 0800-1900
212
(524) 22 92 00
N/A Y
Y
Mon-Fri 0800-1830
212
(537) 29 81 22
N/A Y
Y Y
Mon-Sun 0800-2200
212
(522) 87 37 47
N/A Y
Y
Mon-Fri 0800-1900, Sat 0800-1300
212
(522) 42 90 50
N/A Y
Y
Daily 0800-2200
212
(522) 22 22 22
N/A Y
Y Y
Y
Y
Quick Money
MA Dirham (pay only)
Mon-Fri 0800-1800, Sat 0800-1200
Y Y
Y
Mea Finances
N/A Y
Y
Maroc Traitement De Transactions
(522) 46 10 10
Y
Eurosol Maroc
212
Y Y
Y
Damane Cash
Mon-Fri 0815-1630
Y
Y
Credit Du Maroc
N/A Y
Y
Credit Agricole Du Maroc
(522) 20 25 33
Y
Barid Al-Maghrib
MA Dirham
212
Y
Banque Marocaine pour le commerce et l'industrie
(BMCI)
Mon-Fri 0800-1630
Y
6/12/2012
Page 114 of 183
Country
Agent
Currency
Send
Pay
Ramapar
N
N
N
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0830-2000
212
(522) 86 01 00
N/A Y
Mon-Thu 0800-1830
212
(522) 43 43 33
N/A Y
Mon-Thu 0800-1200/1400-1830, Fri 0800-1130/1430-18
212
(522) 43 50 50
N/A Y
Y
Y Y
Y Y
Y
Wafa Cash
Intl Code
Y
Societe Generale Marocaine de Banques- SGMB
Y
Y Y
Y
Maximum principal Payout amount is 80.000 MA Dirham per person/ per transaction/ per day. Barid Al-Maghrib will pay on the Test Question alone with proof of lost Identification. Valid ID is required for all
payouts at Societe Generale locations. I- For students.Transfers could be sent to Moroccans student abroad, to do so, certain rules Apply. 1- The Student should have a file opened at one of Barid Al
Maghrib location and all the transfers should be sent from that specific location, the file should enclose the following:• Copy of the passport +Copy of the National Identification Card,• A copy of the admission
form attesting that student is enrolled in a foreign school,• Copy of the notification or attestation of scholarships granted an appropriate establishment,• A Copy of any school related document. 2- For each
type of transfer the sender should present the following documents: A- School Departure Allowance: Definition: Anual Allowance granted to students abroad once per year to a maximum of 20.000 MAD NB:
One additional departure allowance of 20.000 MAD could be granted to an accompanying family member (father or tutor) Documents needed: 1. Admission form attesting that student is enrolled in a foreign
school, 2. Testimony of the customer attesting that he didn't send any transfer before. NB : The amount of transfer limits could vary from a destination country to another. B- School fees Documents
needed: 1- School bill, 2- Admission form attesting that student is enrolled in a foreign school. C- Stay fees (Monthly transfers up to 7.000 MAD) Documents needed: 1. A copy of the admission form
attesting that student is enrolled in a foreign school, 2. Testimony of the customer attesting that he didn't benefit from any scholarship during the current year, 3. I20 form for US studies. D- Accommodation
fees (Rent, Campus etc) Documents needed: 1. Admission form attesting that student is enrolled in a foreign school, 2. Rental contract. E- Computer and IT Equipment acquisition up to 25.000 MAD
renewable each 3 years Documents needed: 1. Admission form attesting that student is enrolled in a foreign school. 2. Bill or invoice, F- Student credit refund Documents needed: 1. Copy of the credit
contract + refund calendar, 2. Admission form attesting that student is enrolled in a foreign school, 3. Scholarship granted and Testimony of the customer attesting that he didn't benefit from any scholarship
during the current year. II- For Retirees, Moroccan retirees could also transfer 100% of their retirement pensions if they have the following documents A- Retirement pensions settlement 1. Document
justifying the retiree net salary deposit by the employer 2. Nominative certificate of foreign residency III- Common Transfers For the bellow types of transfers the sender should present the following
documents: Bill, expense account or any document that can prove the eligibility to a debt A- Announcement fees, Advertising insertions and subscription to foreign publications.B- Books buying
costs,...Trade mark registry fees... C- Moroccan parcel costs for press furniture. D- Interpreter costs. E- Enrollment fees for entry exams to universities and remote courses. F- Diplomas shipping fees. GRegistration fees for seminars, conventions, conferences, internships, youth & sport events. H- Subscription and Contribution fees to professional associations, regional & international organisms. I- Legal
and attorney fees. J- Family charges & alimony.
K- Documentaries, televised programs and movie renting or buying fees / movie editing fees. L- Invitation to tender, Analysis and foreign expertise fees. M- Royalties prescribed by the Moroccan Royalties
Center. N- Telecom circuit usage or rental (by Itissalat Al-Maghrib) fees and license Fees O- Embassy's consular revenues P- Invitation to tender participation fees Q- SWIFT system Adhesion Fee for
Moroccan Banks. In Country View Curtain Specification: Due to an enhancement to our current system, as of April 25, 2007, Morocco FLAs will only be able to view transactions available for payment in this
country. Whilst we do not anticipate this to have a business impact or to generate any customer service issues, please do not hesitate to contact your Network Agent CSC or the Western Union
corresponding IROC if you have any queries regarding this specification.
6/12/2012
Page 115 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
MOZAMBIQUE
Banco Comercial e de Investimentos, S.A.R.L.
New Metical
Y
Y
Y
N
Banco Internacional de Mocambique SARL
New Metical
Y
Y
Y
N
Banco Procredit S.A.
New Metical
Y
Y
Y
N
Mon-Fri 0830-1800
2582
(01) 353 700
N/A Y
Y Y
Mon-Fri 0800-1700
2582
(01) 354 470
N/A Y
Y Y
Mon-Fri 0800-1600
2582
2 131 3444
N/A Y
Y
Y Y
Maximum principal Send amount is $5,000 USD or local equivalent per person /per transaction /per day. Money Transfers sent to Mozambique must include a Test Question.
6/12/2012
Page 116 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
NEPAL
Annapurna Travel & Tours (P) Ltd.
NP Rupee (pay only)
N
Y
Y
N
C.G.Finco Private Ltd.
NP Rupee (pay only)
N
N
N
N
Y
N
N
N
(01) 422 1259
Y
Y
Sun- Fri 0900-1900, Sat 0900-1400
977
(01) 426 0629
Y
Y
Sun-Fri 0900-1900, Sat 0900-1400
977
(1) 422 0002
Y
Y
Sun-Fri 0900-1900, Sat 0900-1500
977
(01) 426 1313
Y
Y
Y Y
Mon-Fri 1000-1500
977
(01) 227 181
Y
Y
Y Y
Sun-Thu 1000-1730, Fri 1000-1400
977
(01) 422 3585
Y
Sun-Fri 0900-1730
977
(01) 418 738
Y
Y
Daily 24 hours
977
(1) 435 3445
Y
Y
Y
Y Y
Y
Y Y
Y
Surya Remit Pvt Ltd
NP Rupee (pay only)
977
Y
Sita World Travel
NP Rupee (pay only)
Daily 24 hours
L Y Y
Y
Nepal Post Ltd
NP Rupee (pay only)
Y
Y
NABIL Bank Limited
NP Rupee
Y
Y
Hulas Remittance PVT Ltd
NP Rupee (pay only)
(01) 223 530
Y
Digitek Remittance Pvt Ltd
NP Rupee (pay only)
977
Y
Delta International Money Express Pvt., Ltd.
NP Rupee (pay only)
Daily 0930-1930
Y
Senders must obtain Central "Nepal Rastra" Bank approval to send money. Send Money Transfers are available in Nabil Bank, Annapurna Travel & Tours (P) Ltd. and CG Finco locations. Send Money
Transfers are only available at Annapurna Travel & Tours (P) Ltd. locations. Annapurna Travel only provides Physical Delivery in the cities of Kathmandu and Patan. Payee must present correct Money
6/12/2012
Page 117 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
NETHERLANDS
GWK Travelex
Euro
Y
Y
Y
20 569 0603
N/A Y
Y
Y
Mon-Thu 0900-1700,Fri 1000-1700
31
70 3634565
N/A Y
Y
Y
Mon-Sat 0900-1800
31
800 14555
N/A Y
Y
Y
Y
Euro
31
Y
Ortel Financial Services Nederlands B.V.
Euro
Mon-Fri 0900-1700
Y
Test Question not available. Payees must provide valid identification. Senders must present valid identification. Sender must be 18 years old to send money. The Western Union system will automatically
reject certain transactions: These transactions will be rejected at certain principal thresholds and according to other criteria, which we are not publishing so as not to compromise the integrity of the controls.
Western Union will refund the money plus the fees back to the sender. The process can take from 24 to 48 hours before the sender will be contacted. In Country View Curtain Specification: Due to an
enhancement to our current system, as of April 1st, 2007, Holland FLAs will only be able to view transactions available for payment in this country. Whilst we do not anticipate this to have a business impact
or to generate any customer service issues, please do not hesitate to contact your Network Agent CSC or the Western Union corresponding IROC if you have any queries regarding this specification.
NEW CALEDONIA
Mon-Fri 0745-1530
Societe Generale Caledonienne de Banque
CFP Franc
Y
687
256333
Y
Y
Y
Y
Y
Valid ID is required for all payouts at Societe Generale locations. Valid Photo ID is required for all send transactions. Valid ID is required for all payouts at Societe Generale locations. Valid Photo ID is
required for all send transactions.Payee must present correct Money Transfer Control Number (MTCN).
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
NEW ZEALAND
City Forex (NZ) Ltd.
NZ Dollar
Y
Y
Y
Y
Y
Y
Mon-Fri 0800-1730, Sat 0900-1600, Sun 0900-1300
64
800 270000*
N/A Y
Y
Mon-Sat 0830-1700
64
9 307 9333
N/A Y
Y
Mon-Fri 0730-1800, Sat 0830-1230
64
0800 005 253
N/A Y
Y Y
Mon-Fri 0700-1900, Sat 0700-1700
64
61(3) 928 20274
N/A
Y Y
2266 8126
N/A Y
Y Y
Y
Y Y
Y Y
Y
Travelex
NZ Dollar
N/A Y
Y
New Zealand Post
NZ Dollar
(09) 970 1040
Y
Intl International Remittance
NZ Dollar
64
Y
FEXCO
NZ Dollar
Mon-Fri 0830-1900, Sat 0830-1700
Y
Commercial Services are not available at New Zealand Post. Payee must present correct Money Transfer Control Number (MTCN).
NICARAGUA
Mon-Sat 0800-2000, Sun 0800-1500
AirPak
US Dollar
Y
505
Y
Y
Y
L Y Y
Y
Free Physical Delivery is available in Managua Capital and the city centers of Chinandega and Esteli. Free Telephone Notification is available upon request. Intra transactions are available in Cordobas.
Senders & Payees must provide a valid identification.Test question not available.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
NIGER
Bank Of Africa Niger
CFA Franc
Y
Y
Y
Y
Y
Y
Y Y
Mon-Fri 0830-1730, Sat-Sun 0900-1300
227
739 858
N/A Y
Y
Y Y
Mon-Fri 0830-1730
227
739 547
N/A Y
Y
Y Y
Mon-Fri 0745-1645
227
207 33165
N/A Y
Y
Y Y
Mon-Fri 0830-1730, Sat 0900-1300
227
737 181
N/A Y
Y
Y Y
Mon-Fri 0800-1800
227
736 347
N/A
Y
Y Y
Y
Sonibank
CFA Franc
Y
Y
Ecobank Niger
CFA Franc
N/A Y
Y
BIA Niger
CFA Franc
20 738 183
Y
Banque Regionale de Solidarite
CFA Franc
227
Y
Banque Atlantique Du Niger
CFA Franc
Mon-Fri 0830-1700, Sat 0800-1200
Y
Maximum Send: 2,000,000 CFA Francs per person / per transaction / per day. For International transfers over 500.000 FCFA and sent to outside the “Zone Franc”, senders must provide supportive
documents. Money Transfers sent to Niger must include a Test Question.
6/12/2012
Page 120 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
NIGERIA
Access Bank PLC.
Naira
Y
Y
US Dollar
Y
Y
Afribank Plc
Naira
Y
Y
US Dollar
Y
Y
Bank Phb Plc
Naira (pay only)
N
Y
N
Y
Diamond Bank PLC
Naira
Y
Y
N
Y
Ecobank Nigeria PLC
Naira
Y
Y
N
Y
Equitorial Trust Bank Limited
Naira (pay only)
N
Y
N
Y
Fidelity Bank Plc
Naira
Y
Y
US Dollar
Y
Y
Mon-Fri 0800-1600
234
(1) 271 2004
Y
Y Y
Mon-Fri 0800-1600
234
(234)12 641 566
Y
Y Y
Mon-Fri 0800-1730, Sat 1000-1400
234
(1) 270 1483
Y
Y Y
Mon-Fri 0800-1600, Sat 0800-1400
234
(1) 262 4278
Y
Y Y
Mon-Fri 0800-1700, Sat 1000-1800
234
(1) 818 5549
Y
Y Y
Mon-Fri 0800-1730, Sat 1000-1500
234
(234) 1 262 3576
Y
Y Y
Mon-Sat 0800-1600
234
(234) 14 616 772
Y
Y
6/12/2012
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Country
Agent
Currency
Send
Pay
First Bank of Nigeria PLC
Naira
Y
Y
N
Y
First City Monument Bank PLC
Naira
Y
Y
N
Y
Guaranty Trust Bank PLC
Naira
Y
Y
N
Y
Intercontinental Bank PLC
Naira
Y
Y
N
Y
Oceanic Bank International
Naira
Y
Y
N
Y
SKYE Bank PLC
Naira
Y
Y
N
Y
Spring Bank
Stanbic Ibtc Bank Plc
Naira (pay only)
N
Y
N
Y
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0800-1700
234
(1) 266 8176
Y
Y Y
Mon-Fri 0800-1600
234
(1) 2665231
Y
Y Y
Mon-Fri 0800-1600
234
(1) 480 4398
Y
Y Y
Mon-Fri 0800-1800, Sat 1000-1400
234
(1) 262 3014
Y
Y Y
Mon-Fri 0800-1630
234
(1) 270 5032
Y
Y Y
Mon-Fri 0800-1600, Sat 1000-1400
234
(1) 270 3090
Y
Y Y
Mon-Fri 0830-1630, Sat 0900-1300
234
(1) 262 3780
Y
Y Y
Mon-Fri 0800-1800
234
(1) 270 1483
Y
Y Y
6/12/2012
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Country
Agent
Currency
Send
Pay
Naira
Y
Y
US Dollar
Y
Y
Sterling Bank PLC
Naira
Y
Y
N
Y
United Bank Of Africa Plc
Naira
Y
Y
N
Y
Unity Bank PLC
Naira
Y
Y
N
Y
Wema Bank
Naira
Y
Y
N
Y
Zenith International Bank
Naira
Y
Y
N
Y
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0800-1600, Sat 0900-1400
234
(1) 270 5809
Y
Y Y
Mon-Fri 0800-1600, Sat 0800-1200
234
(7) 034 080 152
Y
Y Y
Mon-Fri 0800-1600, Sat 1000-1400
234
(1) 461 92014
Y
Y Y
Mon-Fri 0800-1600
234
(1) 271 1233
Y
Y Y
Mon-Fri 0800-1700
234
(1) 270 0741
Y
Y Y
As per Nigerian Payout Procedures, Payment Confirmations will no longer be delivered for Money Transfers paid in Nigeria. For Non-Payment or Paid in Error Claims for Nigeria, please contact GFCC
Department at WU-LAROCPayDesk@intl.westernunion.com. Transactions above $10000 or local equivalent must be reported to Central Bank of Nigeria. The Money Transfers sent to Nigeria must include
a Test Question. Payee must present correct Money Transfer Control Number (MTCN) and a valid ID. US Dollar payments in Nigeria are available at the following Banks at no charge to the receiver: in all
locations: First Bank of Nigeria, Standard Trust Bank, Zenith Bank, Wema Bank; limited locations: Oceanic Bank, Ecobank, Intercontinental Bank, AllStates Trust Bank, Guarantee Trust Bank, NBM Bank.
US Dollar payment is subject to availability. If sufficient US currency is not available, payout may be made both in USD and Nigerian Naira using Western exchange rate at the time of payment. US Dollar
payment is available in the following cities: ABA, ABAKALIKI, ABEOKUTA, ABUJA, AKURE, ALABA, APAPA, ASABA, AWKA, BENIN CITY, CALABAR, EKET, ENUGU, IBADAN, IDUMAGBO, IKEJA,
ILORIN, ILUPEJU, JOS, KADUNA, KANO, LAGOS, LEKKI/AJAH, MAIDUGURI, MUSHIN, NNEWI, ONITSHA, OTTA, OWERRI, PORT HARCOURT, SHOMOLU, TRADE FAIR, UGHELLI, UYO,
VICTORIA ISLAND, WARRI, YENEGOA. For additional information on locations or cities offering USD payout payee must contact: First Bank at +234 1 266 4247 or 264 04 98; Oceanic Bank at +234 1 270
5036; Standard Trust Bank at +234 1 461 6645; Ecobank at +234 1 818 55 49 or 270 13 21; Intercontinental Bank at +234 1 262 29 63 or 262 30 14; All States Trust Bank at +234 1 461 84 56 or 461 84 26;
Zenith Bank at +234 1 270 07 41 or 270 07 42; Guarantee Trust Bank at +234 1 262 26 80 or 480 43 98; NBM Bank at +234 1 270 49 79; WEMA Bank at +234 1 461 32 78. Pay without ID on the test
question alone is forbidden in Nigeria. As required by the Central Bank of Nigeria, effective from the 5th of August 2010, all Money Transfers to Nigeria will only be paid out to a receiver in Nigeria if the
receiver: Is the holder of a bank account, this bank account will be utilized to confirm the true identity of the receiver. Should the receiver not have a bank account, the receiver can make use of a referee,
this is a person who is the holder of an existing bank account that is able to confirm the true identity of the receiver and that the beneficiary is the legitimate owner of the funds. Sending transactions is only
allowed within the country (not outside Nigeria). All locations: Oceanic Bank, Ecobank, Intercontinental Bank, GT Bank, Sterling Bank, Diamond Bank, Skye Bank, Unity Bank, FCMB, Access Bank. Limited
locations: First Bank of Nigeria, Zenith Bank, GT Bank, Diamond Bank. SEND RESTRICTIONS: Sending transactions is only allowed within the country (not outside Nigeria). Transactions ID Requirements
1.00$ - 199.99$ or 1 NGN to 29,999 NGN One form of secondary identification with a picture verifying the full name, the date of birth and any other mandatory fields for the compliance template
(originating/expiring date, ID issuer and ID number) 200$ & above or 30,000 NGN and above One form of valid primary identification. (See below acceptable forms of identification).
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
NIUE
Bank of South Pacific
NZ Dollar
Y
Mon-Thu 0900-1500, Fri 0830-1500
683
Mon-Fri 0800-1800, Sat 0800-1700
1
683 4020
Y
Y
Y
Y
Y Y
(670) 234 7888
Y
Y
Y
Y
Y Y
Y
No restrictions.
NORTHERN MARIANA ISLANDS
Insurance and Business Management (MITA Travel)
US Dollar
Y
Y
Payout restrictions: Payee must present correct Money Transfer Control Number (MTCN). Maximum Payout amount is 20,000 USD per day. For Money Transfers of $1,000 to $2,999.99 USD,Senders and
Payees must provide one of the following forms of valid Identification: Drivers License State Issued Identification Card, Passport, Alien Identification Card or Government Identification. For Money Transfers
of $3,000 USD and above, Senders and Payees must also provide their Social Security Number, date of birth and Occupation along with valid Identification and a US address. Agents will not pay on the Test
Question alone for amounts over $999.99 USD.
NORWAY
Western Union International Bank GMBH
NO Krone
Y
Y
47
800 33 443 355*
N/A Y
Y
Mon-Fri 1000-1800
47
800 18 666*
N/A Y
Y
Y
Y
Western Union Retail Services Norway A.S.
NO Krone
Mon-Fri 0900-1900, Sat 0900-1700
Y
Payout/Send Currency: NO Krone. Maximum Payout: 7500 USD or local equivalent per person/transaction/day. Maximum Send: 7500 USD or local equivalent per person/transaction/day. Senders and
payees must be over 18 years of age. Senders and payees must present an Acceptable form of Identification to send or receive money
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
OMAN
Bank Muscat
OM Rial
Y
Y
US Dollar
Y
Y
Bank Sohar (S.A.O.G)
OM Rial
Y
Y
US Dollar
Y
Y
Hamdan Exchange
OM Rial
Y
Y
US Dollar
Y
Y
Modern Exchange Company Llc.
OM Rial
Y
Y
US Dollar
Y
Y
Musandam Exchange
OM Rial
Y
Y
US Dollar
Y
Y
Mustafa Sultan Exchange Co.
OM Rial
Y
Y
US Dollar
Y
Y
Oman International Bank
OM Rial
Y
Y
US Dollar
Y
Y
Sat-Thu 0800-1400
968
24 768 649
N/A Y
Y
Y
Sun-Thu 0800-1500
968
(968) 24 662 051
N/A Y
Y
Y
Sun-Thu 0830-2030, Fri-Sat 1630-2030
968
232 11258
N/A Y
Y
Y Y
Daily 0800-2100
968
968 24 832133
N/A Y
Y
Y
Sat-Thu 0830-2030, Fri 0830-2000
968
24 834 954
N/A Y
Y
Y
L
Daily 0830-2030
968
707 025
N/A Y
Y
Y
L
Sat-Wed 0730-1445, Thu 0730-1330
968
24 682 664
N/A Y
Y
Y
L
6/12/2012
Page 125 of 183
Country
Agent
Currency
Send
Pay
Oman UAE Exchange Centre
OM Rial
Y
Y
US Dollar
Y
Y
Oman United Exchange Co.
OM Rial
Y
Y
US Dollar
Y
Y
Purshottam Kanji Exchange
OM Rial
Y
Y
US Dollar
Y
Y
Travelex and Co. LLC.
OM Rial
Y
Y
US Dollar
Y
Y
Intl Code
In Country
Number
MM QC QP P T D M Q
Sat-Thu 0830-1230/1630-2030, Fri 0830-1100/1600-20
968
24 750 830
N/A Y
Y
Sat-Thu 0830-2030, Fri 1630-2030
968
24 794 305
N/A Y
Sat-Thu 0800-1300/1600-2000, Fri 0800-1100/1600-20
968
787 220
Daily 24 hours
968
24 518 440
Y
Y
L
Y
Y
L
N/A Y
Y
Y
L
N/A Y
Y
Y
Send Currency: OM Rial/ US Dollar Maximum principal Payout amount is USD 7500.00 or OM Rial equivalent.
6/12/2012
Page 126 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
PAKISTAN
A.A. Exchange Co.PVT.Ltd
PK Rupee
Y
Y
Y
N
N
N
N
Y
N
Meezan Bank Ltd
N
91
238 2604 938
Y
Mon-Sat 0900-1700
91
(92) 21 327 371745
Y
Y
Mon-Fri 0900-1700
91
(92) 21 3227 2203
Y
Y
Mon-Fri 0900-1700, Sat 0900-1200
91
(21) 221 2685
Y
Mon-Sat 0930-1900
91
(92) 21 322 14934
Y
Y
Mon-Fri 0900-1800, Sat 0900-1600
91
(21) 221 5862
Y
Y
Mon-Fri 0900-1700, Sat 0900-1300
91
(21) 111 777999
Y
Mon-Fri 0900-1700
91
92 51 111 092 092 1 Y
Y
Mon-Fri 0900-1700, Sat 0900-1400
91
(92) 21 356 15610
Y
Y
Y
Y
Y
Y
Y
Y
Y
Khushhali Bank Limited
PK Rupee (pay only)
Mon-Fri 0800-1630,Sat-Sun Closed
Y
Y
Js Bank Limited
PK Rupee (pay only)
Y
Y
Habib Qatar Intl Exchange Pakistan Pvt Ltd
PK Rupee
(92) 51 2608587
Y
Y
H H Exchange Company Pvt Ltd
PK Rupee (pay only)
91
Y
Y
Faysal Bank Limited
PK Rupee (pay only)
Mon-Fri 0900-1700,Sat-Sun Closed
Y
Y
Fairdeal Exchange Company Pvt Limited
PK Rupee (pay only)
Y
Y
Burj Bank Limited
PK Rupee (pay only)
(51) 287 3469
Y
Banco Caboverdiano de Negocios
PR Rupee
91
Y
Askari Bank LTD
PR Rupee
Mon-Sat 0900-2100
Y
Y
6/12/2012
Page 127 of 183
Country
Agent
Currency
PK Rupee (pay only)
Send
N
Pay
N
N
N
Y
N
Y
N
N
N
N
(92) 21 9921 3120
Y
Y
Mon-Fri 0900-1700, Sat 0900-1330
91
(92) 21 241 7622
Y
Y
Mon-Sat 1000-1800
91
(21) 431 2975
Y
Y
Sat-Thu 0900-1600, Fri 0900-1230
91
0 800 17861
Y
Y
Y
Mon-Sat 0900-1800
91
(42) 111 5295 29
Y
Y
Y
Mon-Fri 0900-1700 Sat 0900-12:30
91
(92) 21 111 007 455
Y
Y
Mon-Fri 0900-1700
91
(92) 21 358 29433
Y
Y
Mon-Fri 0900-1800, Sat 0900-1300
91
(21) 324 635 57
Y
Y
Mon-Thu 0900-1500, Fri 0900-1230, Sat 0900-1330
91
(91) 525 3967
Y
Y
Y
Y
The Bank of Khyber
PK Rupee (pay only)
91
Y
Y
Summit Bank Limited
PK Rupee (pay only)
Mon-Fri 1000-2000
Y
Y
Sindh Bank Limited
PK Rupee (pay only)
Y
Y
Silkbank Limited
PK Rupee (pay only)
(21) 921 2265
Y
Ravi Exchange Company
PK Rupee
91
Y
Pakistan Post Office
PK Rupee (pay only)
Mon-Fri 0900-1330, Sat 0900-1230
Y
Pakistan Currency Exchange Company PVT Ltd.
PK Rupee
MM QC QP P T D M Q
Y
Nib Bank Limited
PK Rupee (pay only)
In Country
Number
Y
Nbp Exchange Company Ltd.
PK Rupee (pay only)
Intl Code
Y
National Bank of Pakistan
PK Rupee (pay only)
Y
Y
Y
6/12/2012
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Country
Agent
Currency
Send
Pay
The Bank Of Punjab
PK Rupee (pay only)
N
N
N
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0900-1700
91
(21) 3241 5865
Y
Mon-Fri 0900-1700, Sat 0900-1330
91
(92) 21 990 332352
Y
Mon-Fri 0930-1700, Sun-Sat Closed
91
(92) 51 925 3171
Y
Y
Y
Zarai Taraqiati Bank Limited
PR Rupee (pay only)
Intl Code
Y
United Bank Limited
PK Rupee (pay only)
Y
Y
Maximum principal Send amount is USD $3,000 (including charges) or local equivalent per person/ per day. No outbound remittances to be commercial or trade related transfers - personal transfers only are
allowed.Payee must present correct Money Transfer Control Number (MTCN). Payee must present valid Identification. Test question is not allowed. Receivers under 18 years old (MINORS AGE IN
PAKISTAN) are not allowed to collect money. Send Money Transfers are available at Pakistan Currency Exchange Company, AA Exchange Company, Habib Qatar Intl Exchange and Ravi Exchange
Company and NBP Exchange Company LTD locations only. For customer inquiries over the phone, the Zarco Exchange CSC will be opened 24 hours. In cases where the Sender or Payee is illiterate, the
Acceptable Pakistani Forms of ID presented must either include both the clients Signature and Fingerprint (thumb impression) or at least his/her thumb impression.Physical Delivery available to the following
cities: Lahore, Gujranwala, Sialkot, Jhelum, Karachi, Kharian, Rawalpindi, Mandi Bhauddin, Islamabad, Mirpur, Peshawar, Sargodha, Faisalabad, Multan, Gukrat. For Afghan refugees only. For Home
Delivery Service, Afghan Refugee Cards and National Alien Registration Cards will not be acceptable forms of ID.
PALAU
Mon-Sat 0800-1700
CTSI Logistics Palau, Inc.
US Dollar
Y
680
488 1085
N/A Y
Y
Y
Y Y
Y
Maximum send and payout amount is USD5,000 or local equivalent. Due to government regulation, CTSI Logistics Palau Inc. can only send or payout a maximum amount not more than USD5,000 or local
equivalent. Valid government photo ID is required for all transactions.Test Question not available. Payee must present correct Money Transfer Control Number (MTCN).
6/12/2012
Page 129 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
PALESTINIAN AUTHORITY
Al Abdeen Exchange
Israel Shekel
Y
Y
JO Dinar
Y
Y
US Dollar
Y
Y
Al Fardos Exchange
Israel Shekel
Y
Y
JO Dinar
Y
Y
US Dollar
Y
Y
Cairo Amman Bank
Israel Shekel
Y
Y
JO Dinar
Y
Y
US Dollar
Y
Y
Housing Bank for Trade & Finance
Israel Shekel
Y
Y
JO Dinar
Y
Y
US Dollar
Y
Y
International Center For Quick Transfer
Israel Shekel
Y
Y
JO Dinar
Y
Y
US Dollar
Y
Y
Sat-Thu 0800-2000, Fri Closed
970
(2) 222 5037
N/A
Y
Mon-Thu 0800-2000, Fri Closed, Sat-Sun 0800-2000
970
(9) 238 0230
N/A
Y
Sat-Thu 0830-1200/1400-1600, Sun 0800-1430
970
(02) 297 7345
N/A Y
Y
Sat-Thu 0800-1400
970
(02) 298 6270
N/A Y
Y
Y Y
Sat-Thu 0800-2359, Fri 1000-2359
970
(9) 233 7459
N/A Y
Y
Y Y
Y
Y Y
Payments from Palestinian Authority to Consumers in Israel are limited to 5,000 Israeli shekels (approximately $1,500 USD) per person per month.The result of a consumer triggering this rule will be the
transactions will not be processed and the funds will be refunded to the sender.Acceptable forms of identification: Residents : national id and / or passport. Non-residents : passport only. Until further notice,
Western Union locations in Gaza Strip will payout transaction in NIS; due to the shortage of USD and JOD currencies.Locations in the West Bank can payout at normal.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
PANAMA
Mon-Sat 0800-2000, Sun 1000-1700
Transfer Express De Panama
US Dollar
Y
507
269 1055
N/A Y
Y
Y
Y Y
Y
Maximum Send: $7,500 USD per person/per day. Maximum Payout:$10,000 USD per person/ per day. Senders must present valid identification. Transfers above $ 900 USD: Non residents must present
passport or migration document. For transfers above $2000 USD, foreigners must present passport and another valid ID. All Money Transfers are subject to a 7% tax on charges. For transfers above $2000
USD, foreigners must present passport and another valid ID. National identifications in this country have two last names paternal and maternal). Receivers name in a money transfer must match exactly the
name in the receivers identification. Free Telephone Notification is available upon request.
PAPUA NEW GUINEA
Bank of South Pacific Ltd.
Kina
Y
675
675 321 1999
Y
Y Y
Y
Payout/Send Currency: Kina. Maximum Payout/Send:$10,000 USD or local equivalent per person/per transaction/per day. Payee must present correct Money Transfer Control Number (MTCN).
Government restrictions: Senders must obtain a Tax Clearance Certificate from Internal Revenue Commission when remitting funds 1. For any amount at any time to countries listed below for the types of
transactions set out below. 2. For total amount exceeding K200, 000 in any calendar year to all countries for the types of transactions set out below. Types of transactions were of the nature. Transfer of
Capital Funds (e.g. savings etc). Payment of Loans. Payment of Royalties (as defined in Section 4 of the Income Tax Act),Licence fees, Management fees or similar. Payments to a Trust Fund. Payments of
Dividends. Payments made on the sale or purchase of Securities, land or other property and the transfer of shares from PNG Register. Country's limits: Bahamas, Bermuda, British Channel Islands **,
British Virgin Islands, Gibraltar, Grenada, Hong Kong, Liberia, Liechtenstein, Luxembourg, Nauru, Netherlands Antilles, Norfolk Islands, Panama, Solomon Islands, Switzerland, The Isle of Man **, Tonga,
Vanuatu, ** Countries Western Union does NOT offer services. Exceeding in total K200, 000 in any one calendar year to any country.
PARAGUAY
DHL International S.R.L.
Guarani
Y
Y
US Dollar
Y
Y
Financiera El Comercio
Guarani
Y
Y
US Dollar
Y
Y
Mon-Fri 0800-1900, Sat 0900-1300
595
(21) 221 333
N/A Y
Y
Y
Y Y
Mon-Fri 0815-1800
595
(21) 498 001
N/A Y
Y
Y
Y Y
Payouts over $2,500 USD, may be paid out in a combination of cash and check. National identifications in this country have two last names (paternal and maternal). Receivers name in a money transfer
must match exactly the name in the receivers identification. Send Money Transfers are subject to a 10% tax on charges. Free Telephone Notification is available upon request.
6/12/2012
Page 131 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 08000-2359,Sat 0830-2359, Sun 0900-1900
51
0 800 12 080*
N/A Y
Y
Y
Y Y
Mon-Fri 0830-2100, Sat 0900-2100, Sun 0900-1700
51
0800 20 007*
N/A Y
Y
Y
Y
PERU
A. Serviban S.A.
Nuevo Sol
Y
Y
US Dollar
Y
Y
DHL International S.A.
Nuevo Sol
Y
Y
US Dollar
Y
Y
Send Money Transfers are subject to an 19% tax on charges. All Money Transfers are subject to a 0.05% tax on principal. Most locations close for 1-2 hours during lunch. Free Telephone Notification is
available upon request. Test Question is not allowed. Payees / Senders must present valid photo identification. Persons under 18 years old or 16 in case of legal emancipation must have some form of ID
e.g. birth certificate military card and must be accompanied by a legal guardian with valid id to receive a money transfer payout. National identifications in this country have two last names (paternal and
maternal). Receivers name in a money transfer must match exactly the name in the receivers identification.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0800-1700
63
1 800 18881200*
Y
Y
Y
Mon-Fri 0800-1700, Sat 0800-1300, Sun 0900-1600
63
1 800 18881200*
Y
Y
Y
Mon-Fri 0900-1700
63
1 800 18881200*
Y
Y
Y
Mon-Fri 0800-1900
63
63 2 8881200
Y
Mon-Sat 0800-1730
63
1 800 18881200*
Y
Mon-Fri 0800-1830, Sat 0800-1630, Sun 0800-1530
63
1 800 18881200*
Y
Mon-Fri 0730-1800
63
63 252 63131 EXT 2 Y
PHILIPPINES
Direct Agent 5 Inc
PH Peso
Y
Y
US Dollar
Y
Y
eBusiness Services Inc.
PH Peso
Y
Y
US Dollar
Y
Y
Emcor Incorporated
PH Peso (pay only)
N
Y
N
Y
I-Pay Commerce Ventures Inc
PH Peso
Y
Y
US Dollar
Y
Y
JPT Central Corporate Holding
PH Peso
Y
Y
US Dollar
Y
Y
PetNet
PH Peso
Y
Y
US Dollar
Y
Y
Philippine National Bank
PH Peso
Y
Y
US Dollar
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
6/12/2012
Page 133 of 183
Country
Agent
Currency
Send
Pay
Robinson Savings Bank
PH Peso
Y
Y
US Dollar
Y
Y
Universal Storefront Services Corp
PH Peso
Y
Y
US Dollar
Y
Y
Villarica Pawnshop
PH Peso
Y
Y
US Dollar
Y
Y
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0900-1600, Sat 1000-1500, Sun 1000-1800
63
63 2 7029500 EXT 1 Y
Mon-Fri 0800-1800, Sat-Sun 0800-1700
63
1 800 18881200*
Y
Y
Mon-Sat 0800-1600, Sun 0800-1700
63
(2) 532 3526
Y
Y
Y
Y
Y
Y
Y
Maximum Payout/Maximum Send: none. The sender must inform the receiver in the Philippines the exact mtcn to avoid delays. Payees must present valid photo identification. Test Question is not allowed.
For US Dollar Payouts locations, payees should call the Philippine Customer Hotline for the nearest location. Senders must present valid photo identification. For Send Money Transfers, senders should
contact the Philippine Customer Hotline for particulars of each country. Beginning in November, the Western Union system will automatically reject certain transactions. These transactions will be rejected
at certain principal thresholds and according to other criteria, which we are not publishing so as not to compromise the integrity of the controls. Western Union will refund the money plus the fees back to the
sender. The process can take from 24 to 48 hours before the sender will be contacted. National identifications in this country have two last names (paternal and maternal). Receivers name in a money
transfer must match exactly the name in the receivers identification. Effective May 1, 2009, Direct to Bank (D2B) Service to the Philippines will no longer be available. Effective July 1 2008, all money
transfers from abroad paid out in agent locations shall be subject to Documentary Stamp Tax (DST), as required by law. DST is P0.30 for every P200.00 principal increments or 0.15% of the principal
amount to be received. Please contact the Philippine CUSTOMER HOTLINE for any queries as follows: For domestic toll-free, dial PLDT 1-800-1-888-1200 or GLOBE 1-800-9-888-1200 For within Metro
Manila, dial 888-1200 Local call outside Metro Manila, dial 02-888-1200 (NDD rates apply) For international calls, dial +63-2-888-1200.
6/12/2012
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Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
POLAND
Bank Pekao SA
US Dollar
Y
Y
Zloty
Y
Y
Bank Zachodni WBK S.A.
US Dollar
Y
Y
Zloty
Y
Y
Big Bank Gdanski S.A.
US Dollar
Y
Y
Zloty
Y
Y
Isi Intercash
US Dollar
Y
Y
Zloty
Y
Y
Mazowiecki Bank Regionalny S.A.
US Dollar
Y
Y
Zloty
Y
Y
Polmex Limited
US Dollar
Y
Y
Zloty
Y
Y
Towarzystwo Finansowe SKOK SA
Zloty
Twister
Y
Mon-Fri 0800-1800
48
0 801 12 0224*
Y
Y
Y
Y Y
Mon-Fri 1000-1800
48
0 800 240 240 ext 7
Y
Y
Y
Y Y
Mon-Fri 0800-1800
48
0 801 331 331
Y
Y
Y
Y Y
Daily 0900-2000
48
22 620 3081
Y
Y
Y
Y
Mon-Fri 0800-1700, Sat 0800-1300
48
0801 40 24 04*
Y
Y
Mon-Fri 0800-2300
48
22 825 9111
Y
Y
Y
Y Y
Mon-Fri 0800-1800, Sat 0800-1400
48
0 801 800 880*
Y
Y
Y
Y Y
Mon-Fri 1000-1800, Sat 1000-1500
48
(071) 372 3500
Y
Y
Y
Y Y
Y Y
Y
6/12/2012
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Country
Agent
Currency
Send
Zloty (pay only)
N
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Y
Maximum principal Payout amount is 10,000 PLN per person /per transaction /per day at Towarzystwo Finansowe SKOK Locations. For locations offering US Dollar Payout, Payees should contact the
Customer Service Center. Receiver must be 18 years old to collect money. Payee must present correct Money Transfer Control Number (MTCN). Test question is not available. USD payout is available
only at some locations. Please contact CSC for more information. All locations of Millennium Bank S.A., Towarzystwo Finansowe SKOK S.A., Accord Finance and Twister only pay and send transactions in
PLN. Beginning in November; the Western Union system will automatically reject certain transactions. These transactions will be rejected at certain principal thresholds and according to other criteria, which
we are not publishing so as not to compromise the integrity of the controls. Western Union will refund the money plus the fees back to the sender. The process can take from 24 to 48 hours before the
sender will be contacted.
PORTUGAL
Banco Bpi S.A.
Euro
Y
Y
Y
Y
Mon-Fri 0830-1730
351
Mon-Fri 0900-1800
Mon-Fri 0830-2000
Y
Y
Y
(21) 427 7072
N/A Y
Y
Y
351
(21) 322 0480
N/A Y
Y
Y
351
(21) 707 262626
N/A Y
Y
CTT- Correios de Portugal
Euro
(21) 350 5207 // 808 N/A
Y
Caixa Central Crédito Agrícola Mutuo, C. R. L.
Euro
351
Y
Banco Comercial Portugues BCP
Euro
Mon-Fri 0830-1630
Y
Y
Test Question not available. Receivers and senders must be 18 years old to send or collect money. National identifications in this country have two last names (paternal and maternal). Receiver's name in a
money transfer must match exactly the name in the receiver's identification.
PUERTO RICO
Daily 24 hours
US Dollar
Y
1
800 325 4045*
N/A Y
Y
Y
Y
L
Y
6/12/2012
Page 136 of 183
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Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
QATAR
Al Dar Exchange Work
QA Riyal
Y
Y
Y
Y
Y
Y
Y
Y
Y
Global Exchange Company
Y
N/A Y
Y
Y Y
Sat-Thu 0800-2030, Fri 1600-2000
974
(4) 323 334
N/A Y
Y
Y Y
Mon-Thu 0745-1945,Fri 1545-1945,Sat- Sun 745-1945
974
(4) 432 043
N/A Y
Y
Y Y
Sun-Thu 0745-2345, Fri 1545-1945
974
(4) 424 226
N/A Y
Y
Y Y
Sat-Thu 0745-1945, Fri 1545-1945
974
(4) 443 8300
N/A Y
Y
Y Y
Sat-Thu 0745-1945, Fri 1600-1900
974
(4) 468 455
N/A Y
Y
Y Y
Sat-Wed 0730-1200, Thu 0730-1230
974
(4) 456 600
N/A Y
Y
Y Y
Sun-Mon 0830-2000, Fri 1600-2000
974
(4) 771 741
N/A Y
Y
Y Y
Sun-Thu 0745-2345, Fri 1545-1945
974
(4) 412 655
N/A Y
Y
Y Y
Sat-Thu 0745-2030, Fri 1545-2030
974
(4) 444 8875
N/A Y
Y
Y
Y
Eastern Exchange Company
QA Riyal
(4) 436 2422
Y
Doha Exchange Limited Liability Company
QA Riyal
974
Y
Doha Bank
QA Riyal
Mon-Thu 0800-2030, Sat-Sun 0800-2030
Y
City Exchange Co.
QA Riyal
Y Y
Y
Arabian Exchange Co
QA Riyal
Y
Y
Almana Exchange Wll
QA Riyal
N/A Y
Y
Al Sayrafa Financial Business & Exchange Co.
QA Riyal
(4) 480 2525
Y
Al Sadd Exchange CO.
QA Riyal
974
Y
Al Jazeera Exchange Co
QA Riyal
Sat-Thu 0900-2100, Fri 1600-2100
Y
6/12/2012
Page 137 of 183
Country
Agent
Currency
QA Riyal
Send
Y
Pay
Y
Y
Y
Y
Y
Y
Y
Y
Y
Sat-Thu 0745-1145/1600-1930, Fri 1600-1830
974
(4) 321 377
N/A Y
Y
Sat-Thu 0800-2000, Fri 1600-1900
974
(4) 419 010
N/A Y
Y
Mon-Sun 1100-2000
974
(4) 442 53333
N/A Y
Y
Sat-Thu 0745--1945, Fri 1530-1930
974
(4) 436 2422
N/A Y
Y
Mon-Sun 0001-2359
974
(4) 440 7777
N/A
Sat-Thu 0745-1945, Fri 1545-1945
974
(4) 312 320
N/A Y
Y
Y Y
Sat-Thu 0900-1800
974
(4) 444 485
N/A Y
Y
Y Y
Sun-Thu 0800-2000, Fri 1600-2000
974
(4) 442 3715
N/A Y
Y
Y Y
Y Y
Y
Y Y
Y Y
Y
Y Y Y
Y Y
Y
Y
Union Exchange Co
QA Riyal
Y
Y
Uae Exchange Est
QA Riyal
N/A Y
Y
Trust Exchange Co. W.L.L.
QA Riyal
(4) 383 262
Y
Qatar National Bank
QA Riyal
974
Y
National Exchange Co
QA Riyal
Sat-Thu 0745-1945, Fri 1545-1945
Y
Masraf Al Rayan
QA Riyal
MM QC QP P T D M Q
Y
Lari Exchange Co.
QA Riyal
In Country
Number
Y
Habib Qatar International Exchange Ltd.
QA Riyal
Intl Code
Y
Gulf Exchange Company
QA Riyal
Y
All Doha Bank locations are closed on Friday.
6/12/2012
Page 138 of 183
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Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
REPUBLIC OF NAURU
Central Meridian Incorporated
AU Dollar
Y
Mon-Fri 1000-1600, Sat 1000-1400
674
444 3813
Mon-Sat 1100-1730
262
0 825 00 98 98
Y
Y
Y
Y
No restrictions.
REUNION
La Poste
Euro
Y
N/A Y
Y
Y
L
Y
6/12/2012
Page 139 of 183
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Intl Code
In Country
Number
MM QC QP P T D M Q
ROMANIA
Banc Post S.A.
Euro
Y
Y
RO New Leu (pay only) N
Y
US Dollar
Y
Y
Banca Romana Pentru Dezvoltare S.A.
Euro
Y
Y
RO New Leu
Y
Y
US Dollar
Y
Y
Banca Romaneasca S.A.
Euro
Y
Y
RO New Leu
Y
Y
US Dollar
Y
Y
Banca Transilvania
Euro
Y
Y
RO New Leu
Y
Y
US Dollar
Y
Y
Emporiki Bank Romania S.A
Pay Up Romania S.A.
Euro
Y
Y
Ro New Leu
Y
Y
US Dollar
Y
Y
Mon-Fri 0800-2000, Sat 0800-1500
40
(21) 308 0961
Y
Y
Mon-Fri 0900-1600
40
(21) 301 6320
Y
Y
Mon-Fri 0800-2000, Sat 0900-1600
40
0800 81 2345
Y
Y
Y
Mon-Fri 0830-1700
40
729 399 046
Y
Y
Y
Y
Mon-Sun 0900-1700
40
(40) 21 408 4958
Y
Y
Y
Y
Mon-Fri 0900-1800
40
(21) 315 6151
Y
Y
Y
Y
Y
Y
Y
Y
6/12/2012
Page 140 of 183
Country
Agent
Currency
Send
Pay
Euro
Y
Y
Ro New Leu
Y
Y
US Dollar
Y
Y
Posta Romana
Euro (pay only)
N
Y
N
Y
Raiffeisen Bank S.A.
Euro
Y
Y
Ro New Leu
Y
Y
US Dollar
Y
Y
Euro (pay only)
N
Y
RO New Leu
L
Y
N
Y
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0730-2000, Sat 0730-1330
40
(21) 314 7912
Y
Y
Mon-Fri 0900-1730
40
800 80 2020*
Y
Y
Mon-Fri 0800-1930, Sat 0900-1430
40
(21) 315 7922
Y
Y
Y Y
Y
Y
Y
Money transfer control number (MTCN) required at payout. $10,000 USD or equivalent in Euro or New Leu per person/per transaction/per day at Bancpost, Banca Romaneasca, Banca Transilvania,
Raiffeisen Bank,Banca Comerciala Carpatica and Angelo Costa Romania locations. $9,500 USD or equivalent in Euro or New Leu per person/per transaction/per day at BRD -Groupe Société Générale;
$7,500 USD or equivalent in Euro or New Leu per person/per transaction/per day at Millennium Bank. $5,000 USD or equivalent in Euro or New Leu per person/per transaction/per day at Posta Romana.
$10,000* USD or equivalent in Euro per person/ per transaction /per day at Banca Romaneasca, Banca Transilvania,Raiffeisen Bank,Banca Comerciala Carpatica Angelo Costa (Piraeus Bank) and
Bancpost locations. $7,500 USD or equivalent in Euro or New Leu per person/per transaction/per day at Millennium Bank. Amount higher than 7,500 USD or local equivalent should follow the Large Principal
Money Transfer (LPMT) procedure. 5,000 USD or equivalent in Euro per person/per transaction/per day at BRD-Groupe Société Générale, Posta Romana and Banc Post. Senders and payees must be 18
years or older & present valid Id. Credit Coop performs only payout transactions, only in local currency, New Leu. Test Question is not allowed. Home delivery service is provided by Posta Romana
anywhere in Romania within 24 hours subject to agent opening hours. Phone notification is provided by Banca Romaneasca.
6/12/2012
Page 141 of 183
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Intl Code
In Country
Number
MM QC QP P T D M Q
RUSSIA
Daily 24 hours
Ruble
L
Y
US Dollar
Y
Y
7
7495 797 2197
Y
Y
Y
Y
Y
Y
All payees must present valid identification. Test Question is not allowed. Payee must present correct Money Transfer Control Number (MTCN).Money Transfers at all Russian Post locations are available
in Russian Rubles only. All Russian Post locations do not Send Money Transfers to Russia, Azerbaijan, Armenia, Belarus, Estonia, Georgia, Kazakhstan, Kyrgyz Republic, Latvia, Lithuania, Moldova,
Tajikistan, Turkmenistan, Uzbekistan and Ukraine. Maximum principal send amount for Russian residents sending money to another country is USD 5000 or local currency equivalent per/person
per/transaction per/day. Senders must present valid Identification. Most locations close early on Friday. Money Transfer are reserved for private consumer use only and cannot be used for commercial or
business purposes, for purchase of property or for investments. Next day money transfers (48 hours transfers) are available for outbound transactions to CIS countries from limited number of regions and
locations of Russia.Please contact Customer Service for more information. Maximum send for delayed product service - 1000 USD per person/per day. Money transfers at all locations other than Russian
Post's locations are available in USD and Russian Rubles. Beginning in November 2009, the Western Union system will automatically reject certain transactions. These transactions will be rejected at
certain principal thresholds and according to other criteria, which we are not publishing so as not to compromise the integrity of the controls. Western Union will refund the money plus the fees back to the
sender. The process can take from 24 to 48 hours before the sender will be contacted. Payment services (Quick Pay) allowed only in USD and in the limited number of locations. Call the local customer
service center to request information on nearest locations for Payment services.
6/12/2012
Page 142 of 183
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Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
RWANDA
Bancor
RW Franc
Y
Y
N
Y
Banque Commerciale du Rwanda S.A.
RW Franc
Y
Y
Y
N
Banque de Kigali
RW Franc
Y
Y
US Dollar
Y
Y
Banque Populaire Rwanda
RW Franc (send only)
Y
N
US Dollar
Y
Y
Ecobank
RW Franc
Y
Y
US Dollar
Y
Y
Rwanda Kcb Rwanda Sa
RW Franc (pay only)
N
Y
US Dollar
Y
Y
Mon-Fri 0800-1800, Sat 0900-1600
250
0252 500 228
N/A Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1300
250
575 591
N/A Y
Y
Y Y
Mon-Fri 0830-1600, Sat 0830-1300
250
593 154
N/A
Mon-Fri 0800-1900, Sat 0800-1200
250
573 559
N/A Y
Y
Y
Mon-Fri 0800-2000, Sat 0800-1700
250
503 580
N/A Y
Y
Y Y
Mon-Fri 0800-1800, Sat 0800-1400
250
252 570620
N/A Y
Y
Y
Y Y
Money Transfers sent to Rwanda must include a Test Question. For domestic Money Remittances the maximum amount to be transferred is fixed at not more than 500,000 RWFs per day and 3,000,000
RWFs per month. For internal Money Remittances the maximum amount to be transferred from Rwanda is fixed at 3,000,000 RWFs per day or its equivalent in foreign currency and not more than
10,000,000 RWFs per month and 30,000,000 RWFs per year for each sender/remitter.
6/12/2012
Page 143 of 183
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Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
SAINT MARTIN
Mon-Fri 1100-1730
La Poste
Euro
Y
1
0 825 00 98 98
N/A Y
Y
Y
L
Y
SAMOA
Mon, Wed-Fri 0830-1700, Tue 0830-1530, Sat 0830-12
FEXCO
Tala
Y
685
256 23
N/A Y
Y
Mon-Fri 0800-1500
239
226 150
N/A Y
Y
Y Y
Mon-Fri 0745-1630, Sat 0900-1230
239
224 44 02
N/A Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0900-1300
239
222 141
N/A Y
Y
Y Y
Mon-Fri 0800-1600
239
222 141
N/A Y
Y
Y Y
Y
Y Y
Y
SAO TOME E PRINCIPE
Banco Equador
Dobra
Y
Y
Commercial Bank Sao Tome E Principe
Dobra
Y
Y
Ecobank Sao Tome.
Dobra
Y
Y
Oceanic Bank Sao Tome E Principe S.A.
Dobra
Y
Y
No restrictions.
6/12/2012
Page 144 of 183
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Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
SAUDI ARABIA
Enjaz - Bank Al Bilad
SA Riyal
Y
Y
966
(1) 479 6377
N/A Y
Y
Y
L
Sat-Wed 0900-2100, Thu 0900-2030, Fri 1630-2030
966
(1) 406 6525
N/A Y
Y
Y
L
Y
Samba Financial Group
SA Riyal
Sat-Wed 0800-1700
Y
Test question is not available for payout in Saudi Arabia. Payees must provide valid identification. Saudi Arabian citizens must present valid Identification to send money. Non-Saudi Arabian citizens must
present a Passport or Residency Card (IQAMA). In Saudi American Bank-Speedcash locations, non-Saudi Arabian citizens must present a Residency Card (IQAMA) and a copy of a valid Passport stamped
/attested by their sponsor for sending or paying Money Transfers. All locations are closed on Friday. In Saudi American Bank -Speedcash locations, Quick Pay service is not available.
6/12/2012
Page 145 of 183
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Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
SENEGAL
Bank Of Africa Senegal
CFA Franc
Y
Y
Y
Y
Y
Y
Y Y
Mon 0800-1630, Sat 0900-1200
221
(33) 889 5925
N/A Y
Y
Y
Mon-Thu 0800-1545, Fri 0800-1645, Sat 0800-1200
221
(221) 33 849 6290
N/A Y
Y
Y Y
Mon-Fri 0745-1545
221
889 80 87
N/A Y
Y
Y Y
Daily 0800-1700
221
842 00 38
N/A Y
Y
Y Y
Mon-Fri 0815-1700
221
869 80 73
N/A Y
Y
Y Y
221
839 36 36
N/A Y
Y
Y Y
Mon-Fri 0730-1800, Sat 0900-1300
221
823 79 80
N/A Y
Mon-Fri 0745-1600
221
889 1818
N/A Y
Y
Y Y
Mon-Fri 0800-1545, Sat 0800-1200
221
(221) 33 889 9817
N/A Y
Y
Y Y
Mon-Fri 0730-1630, Sat 0900-1200
221
864 00 19
N/A Y
Y
Y
Y
Bimao
CFA Franc
Y
Y
BICIS
CFA Franc
N/A Y
Y
CFA Franc
849 63 19
Y
Banque Islamique Du Senegal
CFA Franc
221
Y
Banque Atlantique Senegal
CFA Franc
Mon-Fri 0745-1545, Sat 0900-1200
Y
Caisse Nationale De Credit Agricole Du Senegal (Cncas) Mon-Fri 0730-1730, Sat 0830-1200
CFA Franc
Y
Y
CBAO
CFA Franc
Y
Y
Credit Intl Du Senegal
CFA Franc
Y
Y
Diamond Bank Senegal
CFA Franc
Ecobank
Y
Y Y
Y
6/12/2012
Page 146 of 183
Country
Agent
Currency
CFA Franc
Send
Y
Pay
Y
Y
Y
Y
Mon-Fri 0800-1700, Sat 0800-1300
221
338 695 999
N/A Y
Y
Y Y
Mon-Sat 0730-1730
221
839 56 47
N/A Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1300
221
822 56 68
N/A
Mon-Fri 0800-1645, Sat 0900-1200
221
221 33 859 5120
N/A Y
Y Y
Y
United Bank For Africa Senegal (Uba)
CFA Franc
MM QC QP P T D M Q
Y
Societe Nationale La Poste
CFA Franc
In Country
Number
Y
Societe Generale de Banques au Senegal (SGBS)
CFA Franc
Intl Code
Y
Postefinances
CFA Franc
Y
Y Y
Y
Money Transfers sent to Senegal must include a Test Question. Payouts are restricted to persons 18 years and older. Valid ID is required for all payouts at all locations. Maximum Send to UEMOA (West
Africa: Senegal, Mali, Burkina Faso, Niger, Guinee-Bissau, Togo, Benin and Ivory Coast): 3,000,000 FCFA per person/per day/per transaction. Maximum Send to CEMAC (Cameroon, Central African
Republic, Chad, Republic of Congo, Equatorial Guinea, Gabon and France): 1,000,000 FCFA per person/per day/per transaction. Maximum Send to all other countries: 500,000 FCFA per person/per day/per
transaction. For International transfers over 500.000 FCFA and sent to outside the `Zone Franc`, senders must provide supportive documents. In Country View Curtain Specification: Due to an enhancement
to our current system, as of April 6, 2007, Senegal FLAs will only be able to view transactions available for payment in this country. Whilst we do not anticipate this to have a business impact or to generate
any customer service issues, please do not hesitate to contact your Network Agent CSC or the Western Union corresponding IROC if you have any queries regarding this specification.
6/12/2012
Page 147 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0730-2000, Sat 0800-1900, Sun 0900-1400
381
(11) 330 0300
Y
N
N
Y
Mon-Fri 0900-1800
381
(11) 337 6480
Y
N
N
Y
Mon-Fri 0900-1900, Sat 1000-1400
381
(11) 301 1555
Y
N
N
Y
Mon-Fri 0700-2000, Sat 0700-2000, Sun 0800-1500
381
(11) 333 4999
Y
N
N
Y Y
Mon-Fri 0800-2000, Sat 0900-1400
381
(11) 320 4590
Y
N
N
Y
SERBIA
EKI Transfers D.O.O.
Euro (pay only)
N
Y
Postal Savings Bank of Yugoslavia
Euro (pay only)
N
Y
Societe Generale Banka Srbija
Euro (pay only)
N
Y
Tenfore
Dinar
Y
Y
Euro (pay only)
N
Y
Unicredit Bank Serbia Jsc
Euro (pay only)
N
Y
Payees must present valid Identification. Test question is not available. Payouts in RSD (Dinar) are only available at Post Office Serbia locations. Quick Cash services are not available in Serbia. Senders
full address must be included on all Money Transfers to Serbia. Payee must present correct Money Transfer Control Number (MTCN). Send money transfers in RSD (Dinar) are only available at Serbia Post
Office Locations.
SEYCHELLES
Mon-Sat 0830-1430
Nouvobanq (S.I.M.B.C) Ltd
Seychelles Rupee
Y
248
293 000
N/A Y
Y Y
Y
Maximum Sent 25000 USD per transaction. Money Transfers sent to Seychelles must include a Test Question.
6/12/2012
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Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
SIERRA LEONE
Access Bank SL Limited
Leone
Y
Y
Y
Y
Y
Y
Y Y
Mon-Thu 0830-1530, Fri 0830-1600
232
(22) 227 831
N/A Y
Y
Y Y
Mon-Fri 0830-1600, Sat 0830-1400
232
(22) 223 971
N/A Y
Y
Y Y
Mon-Fri 0900-1500
232
(22) 225 021
N/A Y
Y
Y Y
Mon-Fri 0900-1600, Sat 1000-1400
232
(22) 223 319
N/A Y
Mon-Fri 0830-1630
232
(22) 225 400
N/A Y
Y Y
Y
Zenith Bank
Leone
Y
Y
Union Trust Bank Ltd.
Leone
N/A Y
Y
Standard Chartered Bank Sl Ltd
Leone
(33) 825 885
Y
First International Bank
Leone
232
Y
Ecobank Sierra Leone
Leone
Mon-Fri 0730-1600, Sat 1000-1400
Y
Y Y
Y
Maximum principal Payout amount is $10,000 USD or local equivalent per transaction. Money Transfers sent to Sierra Leone must include a Test Question.
SINGAPORE
Mon-Fri 1000-1900, Sat-Sun 0900-1900
Western Union Global Network Pte. Ltd.
SG Dollar
Y
65
686 61001
Y
Y
Y
Y
Y
Y
Maximum Payout/Send: None. Payee must present correct Money Transfer Control Number (MTCN). All AMEX locations will only accept cash up to USD 1,000 or local equivalent. Any higher amount sent
will have to be paid using an alternative payment method (card or check). ID will be required for every transfer. A person must be 18 years and above to send transactions in Singapore. However receivers
below 18 years of age are able to pick up transactions. TEST QUESTION NOT AVAILABLE IN SINGAPORE. Senders and Payees must present valid identification.
6/12/2012
Page 149 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
SLOVAKIA
Express Service S.R.O.
Euro
Y
Y
US Dollar
Y
Y
Postova Banka S.A.
Euro
Y
Y
US Dollar
Y
Y
Vseobecna Uverova Banka A.S
Euro
Y
Y
US Dollar
Y
Y
Mon-Fri 0800-2000, Sat 0800-1300
421
(2) 546 41891
N/A Y
Y Y
Mon-Fri 0900-1700
421
(421) 2 596 02792
N/A
Y Y
Mon-Fri 0800-1700
421
(2) 5055 2721
N/A
Y Y
Payout/Send Currency: EUR . Maximum Payout:$7,500 USD equivalent in Euro per person/per transaction/per day. Maximum Send: $5,000 USD equivalent in Euro per person/per transaction/per day.
Express Service S.R.O locations will pay on the Test Question alone with proof of lost Identification. Receiver must be 15 years old to collect money. Senders must present identification. Payee must
present correct Money Transfer Control Number (MTCN).
SLOVENIA
Nova Kreditna Banka Maribor d.d.
Euro
Y
Y
386
(2) 229 2721
N/A Y
Y Y
Daily 24 hours
386
(01) 477 2001
N/A Y
Y Y
Y
Nova Ljubljanska Banka
Euro
Mon-Fri 0730-1800, Sat 0800-1200
Y
Maximum Send/Payout: 7,500 USD or local equivalent per person/per transaction per person/ per transaction. Maximum principal Payout amount is 5600 Euro per person/per transaction/per day at Nova
Ljubljanska Banka.
SOLOMON ISLANDS
Bank Of South Pacific Solomon Islands
Solomon Dollar
Y
Y
677
22 080
Y
Y
Y
Mon-Fri 0800-1630, Sat 0800-1200
677
21 821
Y
Y
Y
Y Y
Y
Solomon Islands Postal Corp
Solomon Dollar
Mon-Fri 0830-1500
Y
Y Y
Y
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Currency
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Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0800-1630, Sat 0800-1230, Sun 1000-1300
027
634 2056
N/A
Y Y
Mon-Fri 0800-1700, Sat 0900-1300
027
27 11 263 9300
N/A
Y
Mon-Fri 0900-1700
027
11 282 7743
N/A
Y Y
Mon-Fri 0830-1700
027
2721 431 77 35
N/A
Y
Mon-Fri 0900-1630, Sat 0900-1200
027
11 550 9053
N/A
Y
Mon-Fri 0900-1700, Sat 0900-1300
027
(11) 486 0042
N/A
Y Y
SOUTH AFRICA
ABSA Bank Ltd
N
Y
Y
N
Eurodollar Foreign Exchange
US Dollar
Y
Y
Fx Africa Foreign Exchange Pty
N
Y
Y
N
Master Currency Pty Limited
N
Y
Y
N
Tourvest Financial Services Pty Ltd, Dba American
Express Foreign Exchange.
N
Y
Y
N
Tower Bureau De Change (Pty)
N
Y
Y
N
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Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Maximum payout: NONE. Max USD 8000 at the time of the transactions per person per day subject to 1. above3. Max USD 45000.00 based on the prevailing exchange rate per person per month subject to
1. and 2 above 4. Max USD 62000 based on the prevailing exchange rate per person per annum subject to 1, and 2 above. Payee must present correct Money Transfer Control Number (MTCN). A
consumer must be 18 years or older to use the service in South Africa. WESTERN UNION MONEY TRANSFERS ARE AVAILABLE AT THE FOLLOWING AGENTS SELECTED ABSA BANK
BRANCHES. PLEASE PHONE 0860 151 151 FOR YOUR NEAREST BRANCH.SELECTED TRAVELEX BRANCHES. PLEASE PHONE 0800 335 335 FOR YOUR NEAREST BRANCH.SELECTED
AMERICAN EXPRESS BRANCHES. PLEASE PHONE 0860 036 739 FOR YOUR NEAREST BRANCH. For all non ABSA Bank customers, the agent will be required, on a once off basis, to open a new
profile for the customer, whether the customer is a South Africa citizen, permanent resident or temporary resident (ie foreigner). This requirement is necessary to fulfill the Bank's legal obligations as
prescribed by the Financial Intelligence Centre Act of 2001. The Financial Intelligence Centre Act 38 of 2001,its Regulations as well as the South African Exchange Control Regulations prescribe the forms
of ID that will be required to conduct a send or receive money transfer transaction in South Africa. ID is required for every send transaction from and every receive transaction in South Africa regardless of
the amount. Pay Without ID may not be used as an option to send money from or receive money in South Africa. No Home Delivery or phone notification. Message Service is not available in South Africa.
Valid Maroon ID Card Section 22 permit is not acceptable to Absa Bank, Section 24 permit is acceptable with confirmation from the South African Home Affairs. Valid ID as described above 2.Proof of
residential address by providing one or more of the following documents which are less than 3 months old:Utility bill.•Bank Statement from another Bank •Recent lease or rental agreement •Municipal rates
and taxes invoice •Telkom or cellular phone account •Official SARS document •Valid television licence •Mortgage statement from another financial institution •Long/short term insurance policy documents
•Motor vehicle registration documents •Municipal councilor letterTribal Authority Letter •Body Corporate/governing body letter or statementOfficial university/technikon registration letter •Official employer
letter for mine employess; or •Affidavit from cohabitant on an official Absa form only or affidavit from property owner or employer, if available. Retail account statement. Payments for commercial services
(goods & services) are not permitted using the Western Union Money Transfer Service. To send transactions: customers may be required to provide a proof of the source of funds (for example, payslip).
SPAIN
Euro
Y
Y
Y
Y
Y
Y
Y
902 199 121
Y
N
N
Y
Mon-Fri 0800-2200
34
902 199 606
Y
N
N
Y
Daily 24 hours
34
902 365 024
Y
Y
Daily 0900-2300
34
902 010 701*
Y
N
Mon-Fri 0700-2200, Sat 0800-1500
34
902 197 197
Y
Y
Daily 0800-2300
34
900 633 633*
Y
Y
Y
N
Y
Y
Y
Western Union Retail Services Spain S.A
Euro
34
Y
Correos de Espana
Euro
Mon-Sat 0900-2300, Sun 1000-2200
Y
Y
Cambitur International
Euro
Y
Y
Caja Espana de Inversiones
Euro
91 369 7200
Y
Caja De Ahorros De Galicia (Dba Caixa Galicia)
Euro
34
Y
Angelo Costa Spain S.A
Euro
Mon-Fri 0900-1930, Sat 0900-1400
Y
Y
Y
Y
Test Question is not available in Spain. For operations, on transaction basis or aggregated in a natural quarter over 3.000 Euros, agent should apply additional identification and enhanced know your
customer measures including origin of funds. Money transfer control number (MTCN) required at payout. Receiver must be 18 years old to collect money. Every Payment requires proper identification. The
option Pay Without ID on TQ alone is not available in Spain. For money transfers sent to Spain in which the Sender and the Payee are the same person,the payee will have to show the original of the To
Send Money Form at the paying location. National identifications in this country have two last names (paternal and maternal). Receiver's name in a money transfer must match exactly the name in the
receiver's identification. Sender must be 18 years old to send money. Senders and Payees must present valid identification, Passport, or Resident Card. Due to legal restrictions, Outbound service from
Spain to Taiwan is not available. Quick Cash / Quick Pay transfers can only be done in WURSS locations. Most locations close 1-2 hours during lunch.
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Currency
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Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
SRI LANKA
MMBL Money Transfer (PVT) Ltd
LK Rupee (pay only)
N
N
N
N
N
Mon-Sat 0900-1500
94
112 448 448
Y
Mon-Fri 0830-1600, Sat 0900-1400
94
112 386 922
Y
Mon-Sat 0900-1500
94
(112) 328116
Y
Mon-Fri 0900-1700
94
(112) 832 323
Y
Mon-Fri 0830-1630, Sat 1000-1400
1
466 8276
Y Y
Y Y
Y
Union Bank Of Colombo Ltd
LK Rupee (pay only)
Y
Y
Sri Lanka Posts
LK Rupee (pay only)
(1) 565 526
Y
People's Bank
LK Rupee (pay only)
94
Y
National Development Bank Ltd
LK Rupee (pay only)
Mon-Sat 0830-1700
Y
El beneficiario debe presentar el número de control correcto de la
transferencia (MTCN).
ST. KITTS & NEVIS
EC Dollar
Y
Y
US Dollar
Y
Y
N/A Y
Y
Y
Y Y
Test question not available. Payees must present a valid identification. National identifications in this country have two last names (paternal and maternal). Receiver’s name in a money transfer must
match exactly the name in the receiver’s identification. Senders must present a valid identification. Receivers must present 2 forms of ID for transactions of $2,000 USD and over (or its equivalent in local
currency). The primary identification must bear a photograph and the secondary identification confirms customer address.
ST. LUCIA
Mon-Fri 0800-1630, Sat 0900-1300
A&C Ltd.
EC Dollar
Y
1
452 4191
N/A Y
Y
Y
Y Y
Y
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Agent
Currency
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Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
ST. MAARTEN
AN Guilder
Y
Y
US Dollar
Y
Y
Rbtt Bank N.V.
AN Guilder
Y
Y
US Dollar
Y
Y
Mon-Fri 0830-1700, Sat 0830-1600
599
599 542 3174
N/A Y
Mon-Fri 0830-1530
599
599 542 3174
N/A
Y
Y
Y
The island of Saba is now part of the "BES islands", a special municipality of the Netherlands supervised by the Dutch authorities. Effective January 1, 2011, the official currency for Saba is the US Dollar.
Senders and payees' full name are required by Central Bank for all payouts, no initials are permitted. St.Maarten license fee of 1% charged on principal for Send and Pay Money Transfers in USD. Saba Tax
of 6% charged on the fee for Send Money Transfers. Senders and Payees must present a valid identification. Maximum principal payout amount is US$5,000 or local equivalent per person/ per transaction/
per day. Test question is not allowed. Maximum principal send amount is US$5,000 or local equivalent per person/per transaction/per day. Free Telephone Notification is available upon request. The only
acceptable Driving Licenses in St. Maarten, are from the Dutch Kingdom and France. No other driving licenses are accepted.
ST. VINCENT
Mon-Fri 0830-1630, Sat 1000-1400
EC Dollar
Y
Y
Y
N
868
4512441
N/A Y
Y
Y
Y Y
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Currency
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Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
SUDAN
Blue Nile Mashreg Bank
Sudanese Pound (pay only)
N
Y
US Dollar
N
N
Lari Abu Dhabi Exchange
Sudanese Pound
Y
Y
US Dollar
N
N
Sat-Thu 0900-1500
249
(183) 778920
N/A
Sat-Thu 0800-2100
249
(183) 741 990
N/A
Y
Send and Payout Currency: Sudanese Pound and USD. Maximum Send: local equivalent of 3000 USD per person/per day. Maximum Payout: local equivalent of 3000 USD. All Payees must provide valid
full identification regardless of the principal amount to be paid out. Test question is not available. Payout Money Transfers are restricted to persons ordinarily resident in Sudan and non Sudanese Nationals
must produce current and valid evidence of their residency permit. For Egyptian Nationals, their work permit is the only acceptable evidence of their residency status. Please note that tourists, visitors or any
other class of nonresident will not be permitted to receive pay outs. Only residents are allowed to do outbound or intra money transfers. A copy of residency visa must be obtained and kept on file. No minors
will be allowed to send any outbound transaction. Consumers can only send funds from Sudan to India, Bangladesh and Philippines. Consumers can only send funds from Sudan through our agent MIG's 2
locations in Khartoum. Senders must provide proof of residential Address when sending money from Sudan - please see below acceptable types of proof of address. Payouts are not permitted to any
persons, agents, private enterprises, charitable organizations or other establishments linked directly or indirectly in any connection whatsoever to any governmental authorities of Sudan (which term for this
purpose includes any governmental agency or entity and the Central Bank of Sudan), or for or on behalf of the Government of Sudan. Money Transfer payments are reserved for private personal purposes
use only and cannot be used for commercial, business or charitable purposes All LPMT Payout must have the prior approval of the relevant Western Union Compliance Department. No minors will be
allowed to collect any inbound transaction. No minors will be allowed to collect any inbound transaction. All Senders when remitting funds to Sudan must provide valid identification regardless of the principal
amount to be sent. Funds cannot be sent to any persons, agents, private enterprises, charitable organizations or other establishments linked directly or indirectly in any connection whatsoever to any
governmental authorities of Sudan (which term for this purpose includes any governmental agency or entity and the Central Bank of Sudan), or for or on behalf of the Government of Sudan. Senders can
only remit funds for private personal use only. All LPMT Send Remittances must have the prior approval of the relevant Western Union Compliance Department. Senders can only remit funds for private
personal use only. Consumers sending funds must sign a declaration stating the source of funds, purpose of remittance and that he/she is doing the transaction for him/herself and not on behalf of someone
else. No minors will be allowed to send any outbound remittances. Consumers can only send funds in USD from Kenya Commercial Bank.
SURINAME
Cirkel N.V. DBA International Money Transfer
Euro
Y
Y
Suriname Dollar
Y
Y
US Dollar
Y
Y
N.V. Caritrust
Euro
Y
Y
Suriname Dollar
Y
Y
US Dollar
Y
Y
Daily 0700-0200
597
422888
N/A Y
Y
Daily 24 hours
597
421142
N/A Y
Y
Y Y
Y
Y
L
Send/Payout Currencies: US Dollar/EURO/SRD Maximum Send: $7,500 USD or equivalent in local currency or EUR, per person, per transaction,per day. Maximum Payout$7,500 USD or equivalent in
local currency or EUR, per person, per transaction,per day. Customers need to contact CSC for cash availability. EURO Send is available only to The Netherlands, Belgium, Luxembourg, France and
French Guiana. SRD send is available only for intra transactions within Suriname. Senders must provide the complete first and last name of the receiver. Name initials are not allowed as a valid receiver
name in Suriname. Send Money Transfers are subject to a 8% local tax on charges. Payout in SRD is limited to transactions sent within Suriname only. Payout in EURO is limited to transactions sent from
The Netherlands and French Guiana only. Money transfers that exceed $1,500 USD or equivalent in EURO must include the purpose of the transaction. A single money transfer or multiple money transfers
that together exceed $5,000 USD or equivalent in EURO must include the occupation of the customer.
6/12/2012
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Agent
Currency
Send
Pay
Intl Code
Mon-Fri 0800-2000, Sat 0800-1700, Sun 1000-1600
46
In Country
Number
MM QC QP P T D M Q
SWEDEN
Western Union Retail Services Sweden A.B
SE Krona
Y
020 90 10 90*
N/A Y
Y
Y Y
Y
Payout/Send Currency: SE Krona. Maximum Payout/Send: None. Senders and payees must be over 18 years of age. PAYOUT RESTRICTIONS: Payees must present an Acceptable form of Identification
to receive money. Reitan (Pressbyrån and 7 Eleven) locations have a pay out limit of 3000 SEK. Payout without ID on test question is possible if the transaction is below 1000 USD or local equivalent. The
payee must provide a copy of the official Police report stating loss of ID, no more than two months old. SEND RESTRICTIONS: Sending with WUCard must be accompanied by ID, regardless of the amount.
SWITZERLAND
CH Franc
Y
Y
Y
Y
Y
41
0800 007107*
N/A Y
Y
Mon-Fri 0800-1730
41
0800 811099*
N/A
Mon-Fri 0800-1900, Sat 0800-1800
41
(22) 308 0777
N/A N
N
Daily 0600-2200
41
(43) 8165842
N/A Y
N
Mon-Fri 0830-1900
41
(22) 7163280
N/A Y
N
Mon-Fri 0830-2130, Sat-Sun 0830-2030
41
800 561 311*
N/A Y
Y
Y
Y Y
Y Y
Y
Y Y
Y
CH Franc
Daily 0630-2130
Y Y
Y
Union of Financial Corners SA
CH Franc
N
Y
Travelex
CH Franc
N/A Y
Y
Naville SA
CH Franc
(22) 7178699
Y
Die Schweizerische Post
CH Franc
41
Y
Change SBB
CH Franc
Mon-Fri 0900-1425
Y
Y
Maximum principal send or payout amount is $7,500 USD or local equivalent per person /per transaction /per day at SBB; $10,000 USD or local equivalent per person /per transaction /per day at AMEX,
Angelo Costa. C 4999 CHF per person / per transaction / per day at Angelo Costa Locations. For Money Transfers over 5.000 CH Francs, Senders and Payees must provide a reason for the transaction.
Senders must present valid Identification. All AMEX locations will only accept cash up to USD $1,000 or local equivalent. Any higher amount SENT will have to be paid using an alternative payment method
(card or check). At SBB and Union of Financial Corners SA locations, senders and receivers must present valid original identification paper (Passport; ID-Card), be the authorized beneficiary of the funds. In
certain cases, and regardless of the amount of the transaction, the agent needs additional information and documents concerning occupation, origin of the funds, purpose of the transfer. Only Swiss Post
Account holders can send Western Union Transactions. Test Question is not available at any SBB location. Payees must provide valid identification.
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Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
SYRIA
Al Fuad Exchange Co.
Y
Y
Y
04 221 1117
N/A
Y
Sat-Thu 0900-1900
963
6 560 00 60
N/A
Y
Mon-Sat 0830-2000, Sun 0930-1500
963
1 391 000
N/A
N
Online Money Transfer S.A.L.
963
N
Kamal Exchange Co. Llc
Sat-Thu 0900-1900
Y
Y
N
Test question not available. For USD transactions payout please refer to the below list of Agents: Diyar Electronics, Al Fuad Exchange, Kamal Exchange Locations. Please note that Al Fuad MT and
Tawasol locations can only pay transactions sent in Syrian Pound. Due to current situation in Syria,disruption might be experience in some locations. Every customer sending funds to Syria must provide a
valid ID. Money transfers are restricted to persons 18 years and older. Money Transfer transactions are permitted only where such transactions are being conducted by individuals acting in a personal
capacity. They may not be conducted for commercial or charitable purposes. Non Syrian residents may send foreign currency by reference to their monthly pay as follows: employees and laborers: up to 50
%, domestic maids and nannies: up to 100 %, laborers and nannies resident for only a single visit: up to 100 %, professionals: up to 50 % of pay and up to 100 % of end of service benefits. They need the
following documents: passport copy, work permit, copy of contract of employment certified by employer, certificate from Establishment of Social Insurance stating monthly pay, certified copy of residence
permit, and certificate from the employer setting out the monthly pay specifying the month the certificate refers to and, in addition, stating that permission is granted once only and at the responsibility of the
employer. Syrians who are nonresident in Syria, duly engaged in contracts with licensed Syrian entities, may send up to 50 % of their pay on presentation of the following documents: document proving
residence outside Syria, passport copy showing entry and exit visa stamps, copy of contract of employment certified by the employer, certificate from the Establishment of Social Insurance stating monthly
pay, and certificate from the employer setting out the monthly pay specifying the month the certificate refers to and, in addition, stating that permission is granted once only and at the responsibility of the
employer. Maximum Send: 7500 USD per transaction. 10000 USD per person/per month. Agent restrictions: Outbound remittances allowed to all countries except Iraq, Israel and Palestinian Authority.
Send Money Transfers are available at Deyar Electronic Services locations Tel.963 11 3345555, Al Fuad Exchange, Tel. 963 11 20 46, Kamal Exchange locations: Haram Exchange Tel. 963 21 2233145,
Amana Exchange Tel. 963 21 2058930, Hanifa Exchange Tel. 963 21 17146, Sultan Exchange Tel. 963 21 3332796, Adham Exchange Tel. 963 31 2459200, AlBaraka Bank Syria Tel. 00963 11 4435550
and Moneta Exchange Tel. 963 11 2225000. All non-Syrian nationals to provide valid country issued employment ID card.
TAIWAN
Cathay United Bank
US Dollar
Y
Y
Y
2 231 63513
Y
Y
Y
Y
Mon-Fri 0900-1530
886
6 213 0002
Y
Y
Y
Y
Mon-Fri 0900-1530
886
0800 023 123* ext 2
Y
Y
Y
Y
Y
Taishin International Bank
US Dollar
886
Y
King's Town Bank Ltd.
US Dollar
Mon-Fri 0900-1530
Y
Payout/Send Currency: US Dollar Maximum Payout $5,000 USD per transaction at ChangHwa Bank. Maximum Send: $5,000 USD per transaction at Cathay United Bank. $15,000 USD per transaction at
Taishin Bank and King’s Town Bank. PAYOUT RESTRICTIONS: Money transfer control number (MTCN) required at payout. Payee must present valid identification. Payouts in USD cash are subject to a
surcharge applied by each bank at the bank's own surcharge rate. Payee must present correct Money Transfer Control Number (MTCN). Payees must complete claim forms to the Central Bank of the
Republic Of China (Taiwan) for amounts over 500,000 TW Dollar or USD equivalent. Test Question not available in Taiwan. Company receiver should have an account with Cathay United Bank. SEND
RESTRICTIONS: Senders must present valid identification. Senders must complete claim forms to the Central Bank of the Republic Of China (Taiwan) for amounts over 500,000 TW Dollar or USD
equivalent. Send in USD cash are subjected to a surcharge applied by each bank at the bank's own surcharge rate. Authorized labor brokers collect TW Dollar from migrant workers for processing and batch
remittances by designated foreign exchange banks. ADDITIONAL RESTRICTIONS: For location inquiry please contact the numbers as below: Cathay United Bank : 0800-818001 or 886-2-23831000
Taishin Bank : 0800-023123 press 2 King's Town Bank: 06-2130002 Western Union Customer Service Center: 02-87231040.
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Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
TAJIKISTAN
Daily 24 hours
Ruble
L
Y
US Dollar
Y
Y
7
7495 797 2197
Y
N
N
Y
Payees must present valid identification. It is possible to send or receive Russian Rubles only from Russia. Test question not available. Payee must present correct Money Transfer Control Number
(MTCN). Receiver must certify in writing in the form the purpose to receive. Payouts are reserved for private consumer use only and cannot be used for commercial or business purposes (e.g. education,
medical treatment, alimonies, taxes, administrative or court fees, duties, donation, conferences, etc.). Maximum principal send amount for Tajik residents sending money from Tajikistan to another country is
USD 10000 or its equivalent per person/ per transaction/ per day without providing evidence of origin. Maximum principal send amount for non-residents sending money from Tajikistan to another country is
USD 3000 or its equivalent per person/ per transaction/ per day without providing evidence of origin. When sending over established limits Senders (Tajik residents and non-residents) must present
evidence of origin of hard currency (Customs Declaration, or other documents sustaining importation or remittance into the Republic of Tajikistan) where required by law. Sender must certify in writing in
the form that the funds will not be used for entrepreneurial and business purposes. Money Transfers are reserved for private consumer use only and cannot be used for commercial or business purposes
and acquisition of property abroad.
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Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
TANZANIA
Bank Of Africa
TZ Shilling
Y
Y
Y
Y
TZ Shilling
Y
Y
Y
N
The People'S Bank Of Zanzibar
Y
Y
Y
Y Y
Mon-Fri 0830-1700, Sat 0930-1700
255
22 2121121
Y
Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0900-1300
255
(255) 213 7447
Y
Y
Y Y
Mon-Fri 0830-1530, Sat 0830-1200
255
(22) 219 9115 / (22)
Y
Y
Y
Y Y
Mon-Fri 0830-1800, Sat 0830-1200
255
22 2132821
Y
Y
Y
Y Y
Mon-Fri 0800-1600, Sat 0800-1300
255
24 2231118
Y
Y
Y
Y Y
Mon-Fri 0800-1600, Sat 0800-1300
255
22 2863452
Y
Y
Y
Y Y
Y
United Bank For Africa Tanzania
TZ Shilling
Y
Y
Tanzania Postal Bank
TZ Shilling
Y
Y
Kenya Commercial Bank Tanzania LTD.
TZ Shilling
22 2110928
Y
Ecobank Tanzania
TZ Shilling
255
Y
Diamond Trust Bank Tanzania Limited
TZ Shilling
Mon-Fri 0830-1600, Sat 0900-1300
Y
Money Transfers sent to Tanzania must include a Test Question. Agent will pay on Test Question alone for amounts up to 100 USD or local equivalent. For amounts equal to or more than 1,000 US Dollar,
payee should visit regional center location and that exceeding 5,000 US Dollar, payee should call any agent CSC for directives. Senders must bring with them RELEVANT SUPPORTING DOCUMENTS all
the time they need to send money. "Central Bank of Tanzania`s requirement". Payee must present correct Money Transfer Control Number (MTCN).
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Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
THAILAND
Bangkok Bank Public Company Limited
Baht
Y
Y
Y
Y
Y
Y
Y
Y
Mon-Fri 0830-1630
66
(02) 831 3271
Y
Y
Y
Y
Daily 0800-1900
66
(02) 683 1362
Y
Y
Y
Y
Daily 1000-2000
66
(02) 254 7000
Y
Y
Y
Y
Mon-Fri 0930-1530
66
(02) 224 3727
Y
Y
Y
Y
Mon-Fri 0830-1630
66
(02) 831 3271
Y
Y
Mon-Fri 0830-1730
66
(02) 285 1555
Y
Y
Y
Y
United Overseas Bank (Thai) Pcl.
Baht
Y
Y
Thailand Post Co.,Ltd.
Baht
Y
Y
Siam City Bank PCL
Baht
Y
Y
Central Department Store Co., Ltd.
Baht
(02) 230 2166
Y
Bank of Ayudhya Public Company Limited
Baht
66
Y
Bank For Agriculture And Agricultural Cooperatives
Baht
Mon-Fri 0830-1630, Sat-Sun 0900-1700
Y
Y
Y
Y
Payee must present correct Money Transfer Control Number (MTCN). As Thailand Post and Central Department Store (CDS) are both non-bank institutions, Bank of Thailand/Government limits both of
them to process sending transaction of less than USD 2,000 or local equivalent per transaction. All senders and payees must present valid photo identification. Test question not available in Thailand.
Telephone Notification is not available in Thailand.
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Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
TOGO
Banque Atlantique Togo.
CFA Franc
Y
Y
Y
Y
Y
Y
Y Y
Mon-Fri 0730 - 1630
228
220 0280
N/A Y
Y
Y Y
Mon-Fri 0800-1630, Sat 0800-1200
228
228 221 90 28
N/A Y
Y
Y
Mon-Fri 0800-1600, Sat 0900-1400
228
222 7403
N/A Y
Y
Y
Mon-Fri 0730-1700, Sat 0800-1230
228
220 2541
N/A Y
Y
Y Y
Mon-Fri 745-1200/1430-1800
228
221 8442
N/A Y
Y
Y Y
Y
Union Togolaise de Banque
CFA Franc
Y
Y
Societe Des Postes Du Togo
CFA Franc
N/A Y
Y
Ecobank - Togo
CFA Franc
220 8892
Y
Banque Togolaise De Developpement
CFA Franc
228
Y
Banque Regionale De Solidarite (B.R.S.)
CFA Franc
Mon-Fri 0800-1700, Sat 0800-1200
Y
For transfers sent to the CFA zone (Benin, Burkina Faso, Cameroon, Central African Republic, Chad, Republic of Congo, Ivory Coast, Equatorial Guinea, Gabon, Guinea-Bissau, Mali, Niger, Senegal, Togo)
and France, the maximum principal Send amount is 1,500,000 CFA per person/per transaction/per day. For International transfers over 500.000 FCFA and sent to outside the “Zone Franc”, senders must
provide supportive document. Money Transfers sent to Togo must include a Test Question. Payee must present correct Money Transfer Control Number (MTCN). Union Togolaise de Banque closes from
1200-1430 for lunch.
TONGA
Mon-Fri 0830-1700, Sat 0800-1230
FEXCO
Pa'anga
Y
676
24345
Y
Y
Y
Y
Y Y
Y
Payee must present correct Money Transfer Control Number (MTCN). Test Question is not allowed. Senders and Payees must present valid ID.Supporting documents are required for all international
outbound transactions of TOP 5,000 and more.
TRINIDAD & TOBAGO
Mon-Sat 0700-1900
G.K.R.S.
TT Dollar (pay only)
N
Y
Y
N
1
623 6000
N/A Y
Y
Y
Y Y
Free Telephone Notification is available upon request. Senders and Payees must present a valid identification. Test question not available.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
TUNISIA
Amen Bank
TN Dinar (pay only)
N
N
N
Y
N
N
N
N/A Y
Y
216
(71) 242 017
N/A Y
Mon-Fri 0730-1930, Sat 0800-1300
216
(71) 255 000
N/A Y
Mon-Fri 0815-1600
216
216 717 500 00
N/A Y
Mon-Fri 0700-1300
216
(71) 326 969
N/A Y
Mon-Fri 0700-1300
216
(71) 104 630
N/A Y
Y
Y
Y
Y
Y
Y
UIB Tunisie Groupe SG
TN Dinar (pay only)
Mon-Fri 0700-1300
(71) 835 138
Y
UBCI
TN Dinar (pay only)
216
Y
Y
Tunisian Qatari Bank
TN Dinar (pay only)
Mon-Fri 0815-1700
Y
Y
L'Office National des Postes
TN Dinar
(71) 835 500 EXT 51 N/A
Y
B.I.A.T.
TN Dinar (pay only)
216
Y
Attijari Bank
TN Dinar (pay only)
Mon-Fri 0830-1600
Y
Y
Maximum principal Payout amount is $10,000 USD or local equivalent per transaction. All Payees must present valid identification. Only individuals older than 13 years old are allowed to receive money
transfers in Tunisia. Test Question is not available for payout in Tunisia. All Senders must present valid identification.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
TURKEY
Albaraka Turk Katilim Banaksi
Euro
Y
Y
US Dollar
Y
Y
Anadolubank A.S.
Euro
Y
Y
US Dollar
Y
Y
Denizbank A.S.
Euro
Y
Y
US Dollar
Y
Y
Fibabanka
Euro
Y
Y
US Dollar
Y
Y
Finansbank
Euro
Y
Y
US Dollar
Y
Y
Fortis Bank A.S.
Euro
Y
Y
US Dollar
Y
Y
Garanti Bankasi A.S.
Euro
Y
Y
US Dollar
Y
Y
Mon-Fri 0800-1800
90
(212) 274 9900
N/A Y
Y
Y
Mon-Fri 0900-1800
90
(212) 368 7380
N/A Y
Y
Y
Mon-Fri 0900-1700
90
(212) 336 4626
N/A Y
Y
Y Y
Mon-Fri 0900-1700
90
(212) 381 8372
N/A N
N
Mon-Fri 0900-1700
90
(216) 522 4922
N/A Y
Y
Y Y
Mon-Fri 0900-1700
90
4440144*
N/A Y
Y
Y Y
Mon-Fri 0900-1800
90
(212) 478 2000
N/A Y
Y
6/12/2012
Page 163 of 183
Country
Agent
Currency
Send
Pay
General Directorate of Post (Turkish Post)
Euro
Y
Y
US Dollar
Y
Y
Ing Bank A.S.
Euro
Y
Y
US Dollar
Y
Y
Sekerbank Turk A.S.
Euro
Y
Y
US Dollar
Y
Y
T.C. Ziraat Bankasi
Euro
Y
Y
US Dollar
Y
Y
Turk Ekonomi Bankasi A.S (Teb)
Euro
Y
Y
US Dollar
Y
Y
Turkiye Finans Katilim Bankasi
Euro
Y
Y
US Dollar
Y
Y
Turkland Bank A.S.
Yapi Kredi Bankasi
Euro
Y
Y
US Dollar
Y
Y
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0830-1730
90
(312) 324 1615
N/A Y
Mon-Fri 0900-1730
90
(212) 444 0600
N/A Y
Mon-Fri 0900-1700
90
(216) 453 2039
N/A N
Mon-Fri 0900-1700
90
(212) 444 0000
N/A Y
Mon-Fri 0900-1800
90
(216) 635 3535
N/A Y
Y
Y
Mon-Fri 0900-1700
90
(216) 586 7028
N/A Y
Y
Y
Mon-Fri 0845-1700
90
0800 211 63 63*
N/A Y
Y
Y Y
Mon-Fri 0900-1700
90
(262) 647 1360
N/A Y
Y
Y
Y
Y Y
Y Y
N
Y
Y
6/12/2012
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Country
Agent
Currency
Send
Pay
Euro
Y
Y
US Dollar
Y
Y
Intl Code
In Country
Number
MM QC QP P T D M Q
Payees must be 18 years or older and must present ID. Payout without ID, using Test Question only is not allowed. Senders must obtain Turkish Treasury General Directorate of Banking and Exchange
approval to send money to Cyprus. Sender's full address must be included in all Money Transfers to Turkey. Senders must be 18 years or older and must present ID. Maximum principal send amount is
$5,000 or EUR equivalent per transaction/per person/per day in Turkish Post locations. Western Union service is available at Garantibank only at Internet banking (no POS - point of sale) Garantibank does
not pay out transfers including Test Question. Beginning in November, the Western Union system will automatically reject certain transactions. These transactions will be rejected at certain principal
thresholds and according to other criteria, which we are not publishing so as not to compromise the integrity of the controls. Western Union will refund the money plus the fees back to the sender. The
process can take from 24 to 48 hours before the sender will be contacted.
TURKMENISTAN
Daily 24 hours
US Dollar
Y
993
7495 797 2197
N/A N
N
Y
Y
Y
Y
Maximum principal Payout amount is $5,000 USD per transaction. Senders and Payees must present valid Identification. Test question not available. Payee must present correct Money Transfer Control
Number (MTCN).
TURKS & CAICOS
Mon-Fri 0830-1630
Fidelity Broking Company Ltd
US Dollar
Y
1
941 3702
N/A Y
Y
Y
Y Y
Y
Maximum principal Send amount is $5,000 USD per person/per transaction. Free Telephone Notification is available upon request. Senders and Payees must present a valid identification.
TUVALU
Mon-Fri 0800-1700, Sat 0800-1200
FEXCO
AU Dollar
Y
679
679 314 812
Y
Y
Y Y
Y
Y
Y
Maximum principal Send or Payout amount is 10,000 AU Dollars per person/ per day. Payee must present correct Money Transfer Control Number (MTCN).
U.S. VIRGIN ISLANDS
Daily 24 hours
US Dollar
Y
1
800 325 6000*
N/A Y
Y
L
Y
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
UGANDA
Centenary Rural Development Bank.
UG Shilling
Y
Y
Y
Y
Y
Y
Y
Y
Mon-Fri 0830-1700, Sat 0900-1400
256
(41) 345 345
Y
Y
Y
Y Y
Mon-Fri 0830-1700, Sat 0900-1500
256
256 754 759 001
Y
Y
Y
Y Y
Mon-Fri 0830-1600, Sat 0900-1400
256
312 266 078 Ext 231 Y
Y
Y
Y Y
Mon-Fri 0830-1700, Sat 0900-1500
256
(256) 417 100 700
Y
Y
Y
Y Y
Mon-Fri 0830-1600, Sat 0900-1200
256
(312) 266233
Y
Y
Y
Y Y
Mon-Fri 0830-1700, Sat 0900-1230
256
(41) 225 8551
Y
Y
Y
Y Y
Mon-Fri 0800-1630, Sat 0800-1300
256
(41) 434 6930
Y
Y
Y
Y
Y
Pride Microfinance Ltd
UG Shilling
Y Y
Y
Postbank Uganda Ltd
UG Shilling
Y
Y
KCB Uganda
UG Shilling
Y
Y
Global Trust Bank
UG Shilling
Y
Y
Ecobank
UG Shilling
(41) 450 6008
Y
Diamond Trust Bank
UG Shilling
256
Y
Crane Bank Ltd
UG Shilling
Mon-Fri 0830-1700, Sat 0900-1300
Y
Money Transfers sent to Uganda must include a Test Question. Receiver must be 18 years old to collect money. Payee must present valid identification card and correct Money Transfer Control Number
(MTCN).
6/12/2012
Page 166 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
UKRAINE
Aval Bank
EURO (pay only)
N
Y
US Dollar
Y
Y
Finance and Credit
EURO (pay only)
N
Y
US Dollar
Y
Y
Joint-Stock Commercial Industrial & Investment Bank
(Prominvestbank)
EURO (pay only)
N
Y
US Dollar
Y
Y
JSCB Pravex Bank
EURO (pay only)
N
Y
US Dollar
Y
Y
PrivatBank
EURO (pay only)
N
Y
US Dollar
Y
Y
TransBank
EURO (pay only)
N
Y
US Dollar
Y
Y
Ukrainian Financial Group (XChange Points)
EURO (pay only)
N
Y
US Dollar
Y
Y
Daily 24 hours
380
880 0500 0250
Y
Y
Y
Mon-Thu 0900-1800, Fri 0900-1730
380
(044) 490 2836
Y
Y
Y
Y
Mon-Fri 0830-1900, Sat 0900-1700
380
(044).201 5369
Y
Y
N
Y
Mon-Fri 0900-1930
380
800 500 4500*
Y
Y
Y
Y
Mon-Fri 0830-1730
380
8 800 500 0030
Y
Y
Y
Y
Mon-Sat 0900-2000
380
(044) 227 5480
Y
Y
Mon-Fri 0900-1900, Sat 1000-1600
380
(044) 278 4504
Y
Y
Y
Y
Y
Y
Y
Y
6/12/2012
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Country
Agent
Currency
Send
Pay
Ukrsotsbank
EURO (pay only)
N
Y
US Dollar
Y
Y
EURO (pay only)
N
Y
US Dollar
Y
Y
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0900-1900
380
(044) 230 3299
Y
Y
N
Y
Daily 24 hours
380
7495 797 2197
Y
N
N
Y
Payout Currency US Dollar/Hryvnia (intra only)/EURO (Only from Portugal, Italy and Spain and Greece) Send Currency: US Dollar/Hryvnia (intra only). Payout in Euro available in Ukraine in more than
11,000 locations. The following banks offer payout in Euro: Finance and Credit Bank, Pravexbank, PrivatBank, Prominvestbank, Ukrainian Financial Group, and Raiffeisen Bank Aval.b Payee must present
correct Money Transfer Control Number (MTCN).Payees must present valid Identification. Money Transfer Payouts to Ukrainian residents for over 50000 Hryvnia ( approximately 6,250 USD) must be
deposited into a current account. Money Transfer Payouts to non-Ukrainian residents for over 50000 Hryvnia (approximately 6,250 USD) must be deposited into a current account. Domestic Money
Transfers (Intra) can be made without restrictions in local currency (Hryvnia) only. Payees must present valid Identification. Maximum principal Send amount for Ukrainian residents and Non Ukrainian
residents without opening of current account is 15000 Hryvnia (approximately $ 1900 USD) per person/ per day. Non-Ukrainian residents must supply evidence of origin of hard currency or a Customs
Declaration when sending Money Transfers. Money Transfers are reserved for private consumer use only and cannot be used for commercial or business purposes or investments purposes. Outbound
amount and FX rate are fixed for payout. Transactions cannot be sent to International in local currency. Senders must present valid Identification. Test Question is not allowed. Outbound service is
temporarily unavailable at Transbank locations.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
UNITED ARAB EMIRATES
Al Fardan Exchange
UAE Dirham
Y
Y
US Dollar
Y
Y
Al Fuad Exchange
UAE Dirham
Y
Y
US Dollar
Y
Y
Al Ghurair Exchange
UAE Dirham
Y
Y
US Dollar
Y
Y
Al Jaber Exchange
UAE Dirham
Y
Y
US Dollar
Y
Y
Al Razouki International Exchange Company LLC.
Guarani
Y
Y
UAE Dirham
Y
Y
US Dollar
Y
Y
US Dollar
Y
Y
Al-Ansari Exchange Est.
Alukkas Exchange
UAE Dirham
Y
Y
US Dollar
Y
Y
Sun-Monday 0900-2100, Friday 1700-2100
971
(4) 351 3535
N/A Y
Y
Y
Fri 1600-2300, Sat-Thu 0900-2300
971
(4) 221 1117
N/A Y
Y
Y
Sat-Thu 0900-2100
971
(4) 222 2955
N/A
Y
Y
Sat-Thu 0830-2130, Fri 1530-2130
971
(2) 559 1555
N/A Y
Y
Y
Sat-Thu 0830-1300 /1630-2100, Fri 0830-1130/1530-21
971
(4) 393 3909
N/A Y
Y
Y
Sat-Thu 0830-1400/1630-2300, Fri 1630-2100
971
622 7888
N/A Y
Y
Y
Daily 0800-2300
971
(4) 353 5469
N/A
Y
Y
6/12/2012
Page 169 of 183
Country
Agent
Currency
Send
Pay
UAE Dirham
Y
Y
US Dollar
Y
Y
Delma Exchange
UAE Dirham
Y
Y
US Dollar
Y
Y
Emirates India International Exchange
UAE Dirham
Y
Y
US Dollar
Y
Y
Emirates National Bank Of Dubai
UAE Dirham
Y
Y
US Dollar
Y
Y
Emirates Postal Corporation
UAE Dirham
Y
Intl Code
In Country
Number
MM QC QP P T D M Q
Sat-Thu 0900-2030, Fri 1630-2130
971
(2) 622 5544
N/A Y
Y
Y
Sat-Thu 0830-2130
971
(4) 223 2258
N/A Y
Y
Y
Mon-Sun 0001-2359
971
(9) 714 316 0318
N/A
Sat-Wed 0800-2000
971
(4) 2031249
N/A Y
Y
Y
Sat-Thu 0830-2100, Fri 1600-2100
971
627 2656
N/A
Y
Sat-Thu 0800-2100
971
(2) 622 3225
N/A Y
Y
Y
Daily 0900-2200
971
(2) 654 7000
N/A Y
Y
Y
Y
Habib Exchange Company
UAE Dirham
Y
Y
US Dollar
Y
Y
Lari Exchange Establishment
UAE Dirham
Y
Y
US Dollar
Y
Y
Lulu International Exchange Llc
UAE Dirham
Y
Y
US Dollar
Y
Y
6/12/2012
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Country
Agent
Currency
Send
Pay
National Exchange Co.
UAE Dirham
Y
Y
US Dollar
Y
Y
Orient Exchange Company
UAE Dirham
Y
Y
US Dollar
Y
Y
Redha Al Ansari Exchange
UAE Dirham
Y
Y
US Dollar
Y
Y
Saad Exchange
UAE Dirham
Y
Y
US Dollar
Y
Y
Smart Exchange
UAE Dirham
Y
Y
US Dollar
Y
Y
Travelex Emirates LLC.
UAE Dirham
Y
Y
US Dollar
Y
Y
U.A.E. Exchange Centre
United Arab Emirates
UAE Dirham
Y
Y
US Dollar
Y
Y
Intl Code
In Country
Number
MM QC QP P T D M Q
Sat-Thu 0830-1300/1630-2000, Fri 1630-2000
971
(2) 626 8841
N/A Y
Y
Y
Sat-Thu 0900-2030, Fri 1630-2030
971
(4) 226 7339
N/A Y
Y
Y
Sat-Thu 0830-2030, Fri 1530-2000
971
4 353 3090
N/A Y
Y
Y
Sat-Thu 0900-2130, Fri 1700-2130
971
(9) 222 9366
N/A Y
Y
Y
Daily 0900-2100
971
(4) 357 0028
N/A Y
Y
Y
Daily 0001-2359
971
(2) 575 7701
N/A Y
Y
Y
Sat-Thu 0800-2130, Fri 0900-2130
971
(2) 610 5561
N/A Y
Y
Sat-Thu 0900-2100, Fri 1630-2100
971
(4) 225 6773
N/A Y
Y
Y
Y
Y
6/12/2012
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Country
Agent
Currency
Send
Pay
UAE Dirham
Y
Y
US Dollar
Y
Y
Sat-Thu 0830-2130, Fri 1330-2130
Wall Street Exchange Centre L.L.C.
UAE Dirham
Y
Y
US Dollar
Y
Y
Intl Code
971
In Country
Number
800 4871*
MM QC QP P T D M Q
N/A Y
Y
Y
For Money transfers of 2,000 AE Dirham and over or the equivalent in USD, Senders must present valid Identification with photo, provide a phone number and the purpose of the transaction. Payees must
present valid identification. Test question is not available for payout in United Arab Emirates.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
UNITED KINGDOM
Angelo Costa Intl Ltd
Pound Sterling
Y
Y
Y
Y
Y
Y
Y
Y
Mon-Fri 0830-2130, Sat 0830-2030, Sun 9000-1930
44
0800 6122 123
Y
Y
Y
Y
Mon-Fri 0600-1900, Sat 0800-2000, Sun 0600-2000
44
0808 234 4572
Y
Y
Y
Y
Daily 0900-1800
44
0808 234 2711
Y
Y
Y
Y
Mon-Fri 0930-1700, Sat 1000-1700, Sun 1000-1700
44
207 592 3000
Y
Y
Y
Y
Mon-Fri 0800-2300
44
87 024 05405
Y
Y
Y
Y Y
Mon-Fri 0900-1900, Sat 0900-1700
44
32 264 38603
Y
Y
Y
Y
Daily 24 hours
44
0800 833 833*
Y
Y
Y
Y
Y
Western Union Retail Services Gb Limited
Pound Sterling
Y
Y
Western Union Intl Bank GMBH
Pound Sterling
Y
Y
Travelex
Pound Sterling
Y
Y
Pnb Europe Plc
Pound Sterling
Y
Y
Gracekennedy Money Services (Uk) Limited
Pound Sterling
1 672 5112
Y
G.A.P. Vassilopoulos Uk Limited
Pound Sterling
44
Y
Finint Uk Ltd
Pound Sterling
Daily 0830-1630
Y
Senders must present an Acceptable Documentary Evidence of Identity for amounts over 600 British Sterling. Payee must present correct Money Transfer Control Number (MTCN). Send and Payout
Money Transfers are restricted to persons 17 years and older. Test Question is not available for payout in United Kingdom. Payees must present an Acceptable Documentary Evidence of Identity. For
payouts of 2,000 Pounds Sterling and over, Payee must present 2 Acceptable Documentary Evidence of Identity. (see details below). Senders must present valid Identification for amounts of 600 Pounds
Sterling and over. For amounts of 2,000 Pounds Sterling and over, Senders must present 2 forms of Identification (see details below). ID Details: For transactions from Ł600 to Ł1999.99: one form of primary
identification verifying the full name. For transactions from Ł600 to Ł1999.99, where no primary ID is presented: one form of primary identification verifying the full name (Birth Certificate, etc) and one form of
non-primary identification verifying the current / permanent address (Utility Bill, a letter from a hostel manager confirming temporary residence, etc). For transactions from Ł2000 and above: one form of
identification verifying the full name and one form of identification verifying the current / permanent address. The same document must not be used to verify both name and address. All AMEX locations will
only accept cash up to USD $1,000 or local equivalent. Any higher amount SENT will have to be paid using an alternative payment method (card or check). ID will be required for every transfer. Transfers
sent from United Kingdom cannot include a Test Question for payout without ID. In Country View Curtain Specification: Due to an enhancement to our current system, as of November 20, 2006 United
Kingdom FLAs will only be able to view transactions available for payment in United Kingdom. Whilst we do not anticipate this to have a business impact or to generate any customer service issues, please
do not hesitate to contact your Network Agent CSC or the Western Union corresponding IROC if you have any queries regarding this specification.
6/12/2012
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Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
UNITED STATES OF AMERICA
Daily 24 hours
US Dollar
Y
1
800 325 6000*
N/A Y
Y
Y
Y
L
Y
Payees may claim their money transfer at any open agency which pays money transfers, providing the receiver is in the destination state provided by the sender or an adjacent state. Arizona Transaction
Limit: Western Union is limiting the amount that can be received in (sent to) Arizona to $450 in one business day. All transactions sent to and received in Arizona from any worldwide location require current
government-issued photo ID regardless of amount. For Money Transfers of $1,000 to $2,999.99 USD, (excluding sends to Mainland China),Senders and Payees must provide one of the following forms of
valid Identification: Driver's License, State Issued ID Card, Passport, Alien Identification Card or Government Identification. For Money Transfers below $2,000.00 to mainland China identification will not be
required. For Money Transfers of $2,000.00 to $2,999,99 USD to mainland China, Senders and Payees must provide one of the following forms of valid Identification: Drivers License, State Issued
Identification Card, Passport (China or other country), Alien Identification Card or Government Identification. For Money Transfers of $3,000 USD and above, Senders and Payees must also provide their
Social Security Number, Date of Birth and Occupation along with valid Identification. Agents will not pay on the Test Question alone for amounts over $999.99 USD. Money Transfers sent to the United
States must include a State Code. Below is the list of the States and State Codes.
State
State Code
ALABAMA
AL
ALASKA
AK
ARIZONA
AZ
ARKANSAS
AR
CALIFORNIA
CA
COLORADO
CO
CONNECTICUT
CT
DELAWARE
DE
DISTRICT OF COLUMBIA
DC
FLORIDA
FL
GEORGIA
GA
HAWAII
HI
IDAHO
ID
ILLINOIS
IL
INDIANA
IN
IOWA
IA
KANSAS
KS
KENTUCKY
KY
LOUISIANA
LA
MAINE
ME
MARYLAND
MD
MASSACHUSETTS
MA
MICHIGAN
MI
MINNESOTA
MN
MISSISSIPPI
MS
MISSOURI
MO
MONTANA
MT
NEBRASKA
NE
NEVADA
NV
NEW HAMPSHIRE
NH
NEW JERSEY
NJ
NEW MEXICO
NM
NEW YORK
NY
NORTH CAROLINA
NC
NORTH DAKOTA
ND
OHIO
OH
OKLAHOMA
OK
OREGON
OR
PENNSYLVANIA
PA
PUERTO RICO
PR
RHODE ISLAND
RI
SOUTH CAROLINA
SC
SOUTH DAKOTA
SD
TENNESSEE
TN
TEXAS
TX
UTAH
UT
VERMONT
VT
VIRGIN ISLANDS
VI
VIRGINIA
VA
WASHINGTON
WA
WEST VIRGINIA
WV
WISCONSIN
WI
WYOMING
WY
6/12/2012
Page 174 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
URUGUAY
US Dollar
Y
Y
UY Peso
Y
Y
Lespan S.A. - Cambio Gales
US Dollar
Y
Y
UY Peso
Y
Y
Daily 0900-2300
598
0800 2024*
N/A Y
Y
Mon-Sat 0800-2200, Sun 1000-1700
598
0800 2026*
N/A Y
Y
Y Y Y
Y
Y Y
Send Money Transfers are subject to a 22% tax on charges. Physical delivery service available only in Montevideo. Free Telephone Notification is available upon request. All transfers sent from anywhere
in the world to Uruguay must include payee name just as it is displayed in the form of ID (usually a first and middle name, as well as a first and second last name).
UZBEKISTAN
Jscb Kapital Bank
US Dollar
Y
Y
7
71 1131 133
N/A N
N
Y
Daily 24 hours
7
7495 797 2197
N/A N
N
Y
Y
US Dollar
Mon-Fri 0900-1600, Sat 0900-1630
Y
Maximum Principal send amount for residents is US $5,000 per person/ per transaction/ per day. Money Transfer payments are reserved for private consumer use only and cannot be paid for commercial
or business purposes. Non-Residents must supply evidence of origin of hard currency or a Customs Declaration. Payees and senders must present valid identification. Due to government restriction,
Western Union money transfers within the territory of the Republic of Uzbekistan in US dollars are prohibited. Test question not available. Payee must present correct Money Transfer Control Number
(MTCN). El beneficiario debe presentar el número de control correcto de la
transferencia (MTCN).
VANUATU
FEXCO
Vatu
Y
Y
678
23197
Y
Mon-Fri 0730-1700, Sat 0730-1130
678
22000
Y
Y
Y Y
Y
Vanuatu Post Ltd.
Vatu
Mon-Sat 0800-1700
Y
Y
Y Y
Y
PAYOUT RESTRICTIONS: Payee must present correct Money Transfer Control Number (MTCN).Maximum principal Send amount is $10,000 USD or local equivalent per day. Maximum principal Payout
amount is $10,000 USD or local equivalent per transaction.
6/12/2012
Page 175 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
VENEZUELA
Banco Guayana, C.A.
Bolivar (pay only)
N
N
Y
212 578 0233
N/A Y
Y
Mon-Fri 0830-1800, Sat 0900-1400
58
212 578 0233
N/A Y
Y
Mon-Sat 0800-2000, Sun 0800-1800
58
800 226 4876*
N/A Y
Y
Grupo Zoom
Bolivar
58
Y
Central Banco Universal
Bolivar (pay only)
Mon-Fri 0800-1800, Sat 0900-1400
Y
Y Y
Y
Money transfers sent from Venezuela must be paid within 5 business days; otherwise, they will be reimbursed. Outbound (send) service is temporarily offered by Grupo Zoom only. For outbound
transactions, senders must complete the process in the same city where they live. No Max Payout for ZOOM locations. MAX.CASH PAYOUT: US $500 or local equivalent. Payouts over $500 USD or local
equivalent may be paid out in a combination of cash and check. OB MAX.SEND: For transactions to other countries, US $300 or local equivalent per transaction, for a total amount of US $1800 per
sender/per month, when authorized by CADIVI. Transactions recorded by account "Casos Estudiantes y Especiales" can have higher principal amounts since CADIVI approves them for students and other
exceptional cases. Multiple same Sender, same day, same destination, different Payee transfers allowed. No Max Intra Send for ZOOM locations. Payees must present valid identification. Test question is
not available in Venezuela. Central Banco Universal will not offer the Western Union Money Transfer Service in Venezuela until further notice. Payment to minors is restricted to a max amount of Bs1000
with a minimal age of 16 years old accompanied by a legal representative showing a valid national ID. Free Telephone Notification is available upon request.
6/12/2012
Page 176 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
VIETNAM
An Binh Join Stock Comm Bank
US Dollar
Y
Y
VN Dong
Y
Y
Asian Commercial Bank (ACB)
US Dollar
Y
Y
VN Dong (pay only)
N
Y
Bank for Investment and Development of Vietnam
US Dollar
Y
Y
VN Dong (pay only)
N
Y
Maritime Stock Bank
US Dollar
Y
Y
VN Dong
Y
Y
Mekong Housing Bank
Y
N
VN Dong
Y
Y
Military Joint Stock Commercial Bank
USD Dollar
Y
Y
VN Dong (pay only)
N
Y
Saigon Hanoi Commercial Joint Stock Company
US Dollar
Y
Y
VN Dong
Y
Y
Mon-Fri 0800-1700
84
(84) 8 382 4855
Y
Mon-Sat 0730-1700
84
(08) 3835 6605
Y
Y
Mon-Fri 0730-1630
84
(4) 220 0501
Y
Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1200
84
(84) 4 394 45566
Y
Y
Y
Y Y
Mon-Fri 0800-1600, Sat 0800-1100
84
(08) 3930 2501
Y
Y
Y Y
Mon-Fri 0800-1700
84
(4) 6 266 1088
Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1200
84
(84) 04 394 13016
Y
Y
Y
Y
Y
Y
Y Y Y Y
Y
6/12/2012
Page 177 of 183
Country
Agent
Currency
Send
Pay
Vietnam Bank for Agriculture and Rural Development
N
Y
VN Dong (pay only)
N
Y
Vietnam Bank For Industry And Trade Dba Vietinbank
US Dollar
Y
Y
VN Dong (pay only)
N
Y
Vietnam Post
N
Y
VN Dong (pay only)
N
Y
Y
Y
VN Dong
Y
Y
US Dollar
Y
Y
VN Dong (pay only)
N
Y
MM QC QP P T D M Q
84
(4) 772 2793
Y
Mon-Fri 0730-1800
84
(4) 394 28690
Y
Mon-Sun 0730-1900
84
(4) 376 89374
Y
Y
Y Y
84
(84) 4 394 46368
Y
Y
Y Y
84
(4) 3 573 7609
Y
Y
L Y Y
Mon-Fri 0800-1700, Sat 0800-1200
VP Bank
In Country
Number
Mon-Fri 0730-1630
Vietnam Technological And Commercial Joint-Stock Bank Mon-Fri 0800-1700, Sat 0800-1200
US Dollar
Intl Code
Y
Y Y
Y
Y Y
Effective October 15, 2009, receivers in Vietnam must provide the correct money transfer control number (MTCN) to receive the money. The sender must inform the receiver in Vietnam the exact MTCN to
avoid delays.- For Vietnamese citizens: Foreign currency can be sent/transferred or carried outside Vietnam by showing valid supporting documents (details to be provided by the bank) only for the following
purposes:1. Expenses for education and health care for himself/herself and their relatives; 2. Business trips, tours and visits to foreign countries; 3. Payment of fees and charges abroad; 4. Money support to
relatives abroad (subject to the maximum send stated above); 5. Transfer of money to inheritor; 6. Immigration; 7. Other purposes of current account transfer (outflow); No license from State Bank of
Vietnam is required. The amount of sending/carrying depends on the customer demand and supporting documents. - For non-residents living in Vietnam: Sources of money need to be verified with either
Customs Declaration Form or Labor contract and other related documents. Banks are usually closed from 11:30AM to 1:30PM for lunch. ACB-Asia Commercial Bank: 84.8.38356605 or 38357357 or
38247247 BIDV-Bank for Investment and Development of Vietnam: 84.4.22200471 VBARD-Vietnam Bank for Agriculture and Rural Development: 84.4.37722793 VP Bank-Vietnam Prosperity Joint Stock
Commercial Bank: 84.4.39411773 VIETNAM POST: 84.4.37689409 or 37689431 VIETINBANK-Vietnam Joint Stock Commercial Bank for Industry and Trade: 84.4.39428690 or 39428691 MEKONG
HOUSING BANK: 84.8.39339595 or 39339494 MILITARY BANK: 84.4.32321585 TECHCOMBANK-Vietnam Technological and Commercial Joint-Stock Bank: 84.4.3944 6368 – ext: 2956 or 1800.58.88.22
MARITIME BANK-Vietnam Maritime Commercial Stock Bank: 84.4.37713646 ext 6330 SHB BANK – Saigon Hanoi Commercial Joint Stock Bank: 84-4 3941 3016 - ext: 3006 or 1800 58 88 56 SEABANK –
Southeast Asia Commercial Joint Stock Bank: 84-4 39448695 An Binh Bank – An Binh Commercial Joint Stock Bank: 84-8-38244855 or 38365365 FREE PHYSICAL DELIVERY IS AVAILABLE IN
VIETNAM IN 53 OUT OF THE 64 CITIES AND PROVINCES. EXCEPT BAC KAN, CAO BANG, DIEN BIEN, HA GIANG, LAI CHAU, LANG SON, LAO CAI, SON LA, THANH HOA, TUYEN QUANG, YEN
BAI. Detailed address and contact phone number of the payee are required to have successful delivery. Physical Delivery will be provided within 24 hours or maximum 72 hours, subject to local
transportation availability, upon receipt of the request by VPBank-Vietnam Prosperity Joint Stock Commercial Bank during working hours.
6/12/2012
Page 178 of 183
Country
Agent
Currency
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Intl Code
In Country
Number
MM QC QP P T D M Q
YEMEN
Cooperative And Agricultural Credit Bank
US Dollar
Y
Y
YE Rial
Y
Y
Falcon Exchange Co.
US Dollar
Y
Y
YE Rial
Y
Y
International Bank of Yemen
US Dollar
Y
Y
YE Rial
Y
Y
National Bank Of Yemen
US Dollar
Y
Y
YE Rial
Y
Y
Saba Islamic Bank
US Dollar
Y
Y
YE Rial
Y
Y
Shamil Bank of Yemen and Bahrain Y.S.C.C.
US Dollar
Y
Y
YE Rial
Y
Y
Tadhamon International Islamic Bank
US Dollar
Y
Y
YE Rial
Y
Y
Sun-Thu 0900-2100
967
(1) 538 915
N/A Y
Y
Y Y
Sat-Thu 0800-2000, Fri 1600-2000
967
(1) 440 622
N/A Y
Y
Y Y
Sat-Thu 0800-1330/1630-2030
967
(1) 407 160
N/A Y
Y
Sat-Wed 0800-2000, Thu 0800-1230
967
(2) 269 749
N/A Y
Y
Y Y
Sat-Thu 0800-1400
967
(1) 286 506
N/A Y
Y
Y Y
Sat-Thu 0800-1300
967
(1) 503 352
N/A Y
Y
Y Y
Sat-Thu 0900-2100
967
(1) 203 2704
N/A Y
Y
Y Y
Y
Y Y
6/12/2012
Page 179 of 183
Country
Agent
Currency
Send
Pay
Union for Exchange
US Dollar
Y
Y
YE Rial
Y
Y
Yemen Bank for Reconstruction and Development
US Dollar
Y
Y
YE Rial
Y
Y
Yemen Kuwait Bank for Trade & Investment
US Dollar
Y
Y
YE Rial
Y
Y
Intl Code
In Country
Number
MM QC QP P T D M Q
Sat-Thu 0800-2000, Fri 1400-2000
967
(1) 210 540
N/A Y
Y
Y Y
Sat-Wed 0800-2000, Thu 0800-1300
967
(1) 402 039
N/A Y
Y
Y Y
Sat-Wed 0800-2000, Thu 0800-1300
967
(1) 535 365
N/A Y
Y
Y Y
No restrictions.
6/12/2012
Page 180 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
ZAMBIA
Access Bank
Kwacha
Y
Y
Y
Y
N/A Y
Y
Y Y
Mon-Fri 0800-1800, Sat 0800-1600, Sun 0900-1500
260
(1) 977936112
N/A Y
Y
Y Y
Mon-Fri 08:00-18:00, Sat 0800-1300
260
(1) 220750
N/A N
N
N Y
Mon-Fri 0800-1600, Sat 0800-1230
260
(1) 978 778 103
N/A Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1300
260
(1) 226093
N/A
Y
Y Y
Mon-Fri 0830-1800, Sat 830-1330, Sun 0900-1330
260
(1) 252617
N/A Y
Y
Y Y
Mon-Fri 0815-1430, Sat 0815-1030
260
(1) 222436
N/A Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1230
260
(1) 226220
N/A Y
Y
Y Y
Y
Ecobank
Kwacha
211 227941
Y
Celpay Zambia Limited
Kwacha
260
Y
Cactus Financial Services
Kwacha
Sun-Fri 0815-1600, Sat 0815-1200
Y
Fredex Company Ltd
Kwacha
Y
Y
Y
N
Postnet Zambia Ltd.
Kwacha
Y
Y
Y
N
Standard Chartered Bank Zambia
Kwacha
Y
Y
Y
N
Zambia Postal Services Corporation
Kwacha
Y
Y
Y
N
Money Transfers sent to Zambia must include a Test Question. Maximum principal payout amount is $1,000 USD or local equivalent per person /per transaction. Maximum principal send amount is $1,000
USD or local equivalent per person /per transaction.
6/12/2012
Page 181 of 183
Country
Agent
Currency
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Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0800-1630, Sat 0800-1600, Sun 0800-1600
263
(04) 790 147
N/A
Mon-Fri 0800-1530, Sat 0800-1130, Sun Closed
263
263 4 851 643
N/A Y
Mon-Fri 0800-1730, Sat 0800-1500
263
(04) 750 836
N/A Y
Mon-Fri 0800-1700, Sat 0800-1300
263
(04) 705 418
N/A
Y Y
Mon-Fri 0745-1615, Sat 0800-1130
263
(04) 729 700
N/A Y
Y Y
Mon-Fri 0800-1500, Sat 0800-1130
263
(04) 470 7071
N/A Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1200
263
(04) 338 401
N/A
Y Y
Mon-Fri 0800-1700, Sat 0800-1300
263
263 470 0628
N/A Y
Y
Y Y
Mon-Fri 0800-1600, Sat 0800-1130
263
4 700300
N/A Y
Y
Y Y
ZIMBABWE
Easylink Money Transfer (Private) Ltd
N
Y
Ecobank Zimbabwe
US Dollar
Y
N
Y
ZW Dollar (pay only)
N
Y
Microking Credit & Savings Private Limited
N
N
Y
ZW Dollar (pay only)
N
Y
Standard Chartered Bank
Y
N
ZW Dollar
Y
Y
Tetrad Investment Bank Limited
N
N
Y
Trust Bank Corporation
N
Y Y
Y
Tn Bank Limited
Y
Y
People's Own Savings Bank
Y
Y
Fredex Company Ltd.
Y Y
Y
6/12/2012
Page 182 of 183
Country
Agent
Currency
Send
Pay
Intl Code
In Country
Number
MM QC QP P T D M Q
Maximum payout amount in USD: None Money Transfers sent to Zimbabwe must include a Test Question. Domestic money transfers can be sent only from agencies of Standard Chartered Bank, Easylink,
Fredex, MicroKing and POSB. Maximun send amount in USD is 1500.
6/12/2012
Page 183 of 183

International Country Service Listing

Transcription

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