APF`s Pathology Leadership Conference Brochure
Transcription
APF`s Pathology Leadership Conference Brochure
Held jointly with the 26th Annual Lab Institute Conference! Don’t miss this year’s two most important meetings about the business of pathology and laboratory medicine. About THE AMERICAN PATHOLOGY FOUNDATION The American Pathology Foundation is a not-for-profit educational association dedicated to providing quality management programs for pathologists and pathology practice managers. Each program topic is carefully selected and developed to meet attendees’ most current needs and provide “take-home, how-to” information for implementation in their practices. duc ation E g n Continui Program committee Luke A. Perkocha, MD, Chairman Karl H. Proppe, MD Michael L. Talbert, MD Richard R. Ellis, MD Michael S. Brown, MD Daniel J. Hanson, MD James J. Navin, MD Robert M. Smith Larry J. Peterson board of Directors Michael S. Brown, MD Alfred W. Campbell, MD Edward W. Catalano, MD Bruce R. Dziura, MD Richard R. Ellis, MD Karl H. Proppe, MD, President Ronald L. Weiss, MD, President-Elect Gerald R. Hanson, MD, Secretary/Treasurer Luke A. Perkocha, MD, Past-President/Program Chair C. Bruce Alexander, MD Associate board members Lance Beard Krista L. Crews Tricia Hughey Larry J. Peterson Robert M. Smith AMERICAN PATHOLOGY FOUNDATION 1540 South Coast Hwy., Suite 203 Laguna Beach, CA 92651 877-993-9935 • Fax 949-376-3456 Website: www.apfconnect.org Brad Lund, Executive Director Melissa Lord-Toof, Associate Director Gail Sunshine, Conference Director 2 David C. Hoak, MD Judith A. Hoschner, MD F. Thomas Siskron, III, MD Michael L. Talbert, MD Karen S. Thompson, MD Schedule at a Glance Tuesday, September 16, 2008 5:00 – 7:00 pm. . . . . . . . Registration Open – Arlington Ballroom Foyer Wednesday, September 17, 2008 7:00 am – 5:00 pm . . . . . Registration Open – Arlington Ballroom Foyer 7:15 – 8:15 am . . . . . . . . Continental Breakfast – Salon 1, Arlington Ballroom 8:15 – 8:30 am . . . . . . . . Welcome & Opening Remarks Ronald L. Weiss, MD, President-Elect, APF Marketing Focus. LEARNING OBJECTIVES: • • • • • Understand key concepts in “benefit-oriented” marketing that apply to marketing professional services, like Pathology. Describe principles of segmentation and target marketing that apply to your market. Explore how to deliver customer service through multiple “touch points” so that you achieve customer satisfaction and loyalty. Examine the unique aspects of marketing that apply in the healthcare space. Discuss examples of pathology and laboratory services marketing (collateral materials, public relations, use of media, websites, etc.) and analyze where they are successful or could be improved. 8:30 – 10:00 am . . . . . . . Advanced Concepts in Marketing Pathology Professional Services: It’s Not Just a “Lab Test” Anymore George Miaoulis, Jr., PhD, Professor of Marketing, University of Maine 10:00 – 10:30 am . . . . . . Morning Break – Salon 1, Arlington Ballroom finanCE Focus. LEARNING OBJECTIVES: • Explore key operating metrics that capture the quality and efficiency of coding, billing and collection services in pathology. • Discover where to obtain appropriate “benchmarks” for these metrics and how to apply them in evaluating your vendor, or your own in house operation. • Describe how to monitor your billing operation for signs of potentially catastrophic problems, like embezzlement or legal and compliance issues. • Identify the pitfalls, errors and problems that can occur during the transition from one billing arrangement to another, and how to prepare for and/or avoid costly problems. 10:30 – 11:10 am . . . . . . Evaluating and Selecting an Outside Billing Company – What Matters Most Del Berryman, Executive Director, Brown & Associates, Houston, TX 11:10 – 11:50 am . . . . . . Insider Expertise on Billing – Do it Yourself – Benchmark your Results Bob De la Torre, Practice Administrator, Pathology Services of Arizona, Tempe, AZ 11:50 am – 12:00 pm . . . Q & A with Expert Panel: Marketing & Finance 12:00 – 1:30 pm. . . . . . . Luncheon, Salon 1, Arlington Ballroom (continued on next page) 3 Schedule at a Glance (continued) leadership Focus. LEARNING OBJECTIVES: • Discuss how common misconceptions about leadership succession planning can result in costly mistakes for Pathology practices, and how to avoid these. • Assess both the critical leadership needs of your organization, and the leadership capability of internal and external candidates, so you meet your strategic goals. • Discover the state of the Pathology job market and review in detail the recent compensation trends for different practice settings. • Explore how to successfully mount your own recruiting effort, or how to work most effectively with a professional recruiter. • Examine how “on-boarding” can insure that you maximize the ROI of your key personnel decisions. 1:30 – 2:00 pm. . . . . . . . Leadership Succession: Are you ready? What you should be thinking about now Eric A. Hanson, PhD, Executive Consultant, Development Dimensions International, Pittsburgh, PA 2:00 – 2:45 pm. . . . . . . . Recruiting and Retaining Your Next Pathologist: Avoiding Expensive Mistakes Tedd Taskey, Associate Vice President, Pathology, Slone Partners, Denver, CO 2:45 – 3:15 pm. . . . . . . . Afternoon Break – Salon 1, Arlington Ballroom Strategic planning Focus. LEARNING OBJECTIVES: • Explore the current environment of market and political forces responsible for the new wave of pathology practice mergers / consolidations. • Assess legal factors that impact the possibility, desirability and practicality of particular models in the strategic merger of pathology practices. • Discuss the legal perspective on possible merger and integration models, the risks and benefits of each and where each is optimally utilized. • Identify key elements for success in merging pathology practices, how to choose a good partner for merger and what to avoid • Discover how to deal with fears and difficulties in the merger process. • Understand from a practical, operating perspective, what the merger process looks like, how long it takes, pitfalls to watch out for and “best practices” learned from experience. 3:15 – 4:00 pm. . . . . . . . Pathology Practice Mergers: New Imperatives and New Models Jeffery B. Drummond, Jackson Walker LLP, Dallas, TX 4:00 – 4:45 pm. . . . . . . . Pathology Practice Mergers: Smart Thinking in the Trenches and the Development of “Best Practices” Caitlin Cameron, CEO, CellNetix Pathology & Labs, Seattle, WA 4:45 – 5:00 pm. . . . . . . . Q & A with Expert Panel: Leadership and Strategy 26th Annual Lab Institute Conference. SALONS 3-4, ARLINGTON BALLROOM 5:15 – 9:00 pm. . . . . . . . Keynote Presentations, Panel Discussion, Opening Reception Visit www.g2reports.com/conferences to view a detailed program and to register for BOTH meetings. 4 Event Information EXHIBITOR SHOWCASE Salon 1 of the Arlington Ballroom will serve as the Exhibitor Showcase and the gathering place during the conference. We encourage you to visit with the each of the vendors who have come to do business with you. Conference meals and refreshment breaks will also take place here. CONFERENCE MEALS & BREAKS A Continental Breakfast Buffet and Plated Luncheon will be served on Wednesday in Salon 1 of the Arlington Ballroom. Breakfast will be from 7:15 to 8:00 am. Lunch will be served from 12:00 – 1:30 pm. These meals are included in your registration costs. Please use this opportunity to visit exhibitors and network with your colleagues. 26th Annual Lab Institute Conference For the second year, the APF Pathology Leadership Conference is being held in conjunction with the 26th Annual Lab Institute Conference entitled “Changing of the Guard.” The Lab Institute program begins on the evening of Wednesday, September 17 at the Marriott Crystal Gateway property and continues through Friday, September 19. This is your opportunity to attend this year’s two most important meetings about the business of pathology and laboratory medicine in a few short days, in one location and for one combined low price! By attending both meetings you can earn up to XX AMA PRA category 1 credits™ (XX for the Lab Institute Program and 6 for the APF Leadership Conference). Please visit www.g2reports.com/conferences to register for both meetings at the combined preferred price of $1244.00. Enjoying Our Nation’s Capitol During the day Washington appears to be a city of gray suits and serious politics, but when the work day is done, it has plenty to offer in the way of nightlife and culture. Washingtonians enjoy their leisure time in a truly nonpartisan manner. Culture, heritage, nationally-acclaimed theater, musical concerts, festivals, world-renowned shopping and the inspiring monuments and museums offer visitors innumerable choices. Not only are Washington, DC’s sightseeing options vast in number, many of them offer free admission. For more information visit Washington DC’s official tourism website: www.washington.org 5 Hotel Information Marriott Crystal Gateway Hotel 1700 Jefferson Davis Highway, Arlington, VA 22202 Phone: 703-920-3230 • Fax: 703-271-5212 The Marriott Crystal Gateway is located in the heart of Crystal City—a small commercial and residential section of Arlington, Virginia. Just across the river from Washington, DC, Marriott Crystal Gateway is surrounded by Arlington’s best shopping and dining at the Crystal City shops and The Fashion Centre at Pentagon City. The Crystal City Metrorail stop can be accessed from the lobby of Crystal Gateway Marriott, allowing guests to reach the best museums, monuments and attractions of Washington, DC. Conveniently located one mile from Reagan National Airport, this full-service property offers deluxe accommodations including concierge level rooms, airport shuttle, fitness center, indoor/outdoor swimming pool, and three onsite restaurants. APF has reserved a room block for conference attendees at the Marriott Crystal Gateway. The hotel is offering APF guest room rates of $219 (Tues.) plus tax, for single/double occupancy. We recommend that you make your reservations early, as we have arranged for a limited number of hotel rooms. Contact the Marriott reservations at: 1-800-228-9290 and ask for the American Pathology Foundation group rate. Reservations will be available until our group of rooms has sold out, which may be earlier than the cut-off date of Tuesday, August 26, 2008. 6 Conference Registration APF 2008 pathology LEADERSHIP CONFERENCE SEPTEMBER 17, 2008 • MARRIOTT CRYSTAL GATEWAY HOTEL • ARLINGTON, VIRGINIA Option 1 I want to register for both the APF Pathology Leadership Conference and the 26th Annual Lab Institute Conference for one low price: Register online at www.g2reports.com/conferences or by calling 1-800-401-5937 ext. 4710 Option 2 I want to register for the APF Pathology Leadership Conference only. Please complete below. Register online today at www.apfconnect.org. Or, please mail or fax this completed form with full payment to: • American Pathology Foundation: 1540 South Coast Hwy, Suite 203, Laguna Beach, CA 92651 • Fax (949) 376-3456 or by calling toll-free 1-877-993-9935 ext. 202 (PLEASE PRINT CLEARLY) First/Last Name ______________________________________________________________________ Company Name _____________________________________________________________________ Address ____________________________________________________________________________ City, State, Zip ______________________________________________________________________ Telephone ( _______ ) ________________________________________________________________ Fax ( _______ ) _____________________________________________________________________ Email Address _______________________________________________________________________ Emergency Contact ___________________________________________________________________ Emergency Contact Phone Number ( _______ ) ____________________________________________ PLEASE COMPLETE: (APF Conference only) Description On or before 8/4/08 After 8/4/08 APF Member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $349 . . . . . . . . . $399 Non-APF Member. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $399 . . . . . . . . . $449 Wednesday Evening Lab Institute Keynote & Opening Reception. . . . $150 . . . . . . . . . $150 Please assist us in planning by checking the information below: ■ This is my first APF Conference ■ I am a new APF member ■ Special Needs, including dietary: _______________________________________________________ PAYMENT INFORMATION: Make Check Payable to “American Pathology Foundation” Check # _______________ Amount Paid $ _____________ ■ Visa ■ MasterCard ■ AMEX Credit Card #_________________________________________________ Exp. Date ___________ Authorized Signature (required) _____________________________________ Date _______________ Cancellation Policy: Full refund, less a $50 processing fee, will be granted only if a written cancellation is received by APF by September 1, 2008. 7 1540 South Coast Hwy Suite 203 Laguna Beach, CA 92651 September 17, 2008 • Marriott Crystal Gateway Hotel, Arlington, Virginia 2008 APF PATHOLOGY LEADERSHIP CONFERENCE FEATURES INCLUDE: Educational topics designed to help you prepare your practice to face growing pressures and changes in the business of pathology • Expert panelists provide commentary, share their experiences and offer practical solutions • Companion to 26th Annual Lab Institute Program (special rates available to participants who register for both meetings) Four Topics of Interest to Pathology Practices: Marketing Leadership Finance Strategy For more information please visit www.apfconnect.org or call (877) 993-9935