Annual Report | 2012/13
Transcription
Annual Report | 2012/13
GOVERNANCE COMMUNITY Annual Report | 2012/13 BUILT ENVIRONMENT NATURAL ENVIRONMENT ECONOMY Goals, outcomes and strategic actions By referencing this table and following the colour coded tabs, readers are able to see at a glance Council’s outcomes throughout 2012/13 across the five key goals of Community, Governance, Built Environment, Natural Environment and Economy. Our Facts • Toowoomba Regional Council is the ninth largest Local Government area (LGA) in population (157,695 persons) of the 74 Queensland LGAs, following Brisbane, the Gold Coast, Moreton Bay, the Sunshine Coast, Logan, Townsville, Cairns and Ipswich. • Population projections to the year 2031 show that the TRC area’s population is expected to increase by 86,645 persons – or an average annual growth rate of 2.0% – to a population of approximately 244,340 persons. By comparison, the forecast growth for Queensland is 1.8% per annum over the same period. • TRC covers 12,973 sq km, with more than 10,000 kms of road infrastructure. • The region’s major enterprises include manufacturing, health and community services, retail and agriculture. The region supports the junctions of major highways from Brisbane, Sydney, Melbourne and Darwin, and is just a 90-minute drive from the State’s capital, Brisbane. • The wider TRC area contributes approximately 3.1% to the gross state product of Queensland (or better than $7.8 billion) per annum. • The most recent ABS Australian Business Register indicated there were 14,510 business entities registered in the TRC area (in 2012). • The estimated number of employed persons in the TRC area was 77,887. • According to population forecasts, the average age of residents of the TRC area is expected to increase from 37.0 years in 2010 to 41.3 years in 2031, a rise of 4.2 years. By comparison, the average age for Queensland was 36.7 years in 2010, rising by 4.3 years to 41 years by 2031. • Between 2010 and 2031, there will be an anticipated increase in the total population share of the TRC area in all age brackets from 55 years and older. The 70-74 years age group is expected to record the largest increase in proportional population share between 2009 and 2031 (up 1.7 percentage points), followed by the 75-79 years (up 1.5 percentage points) and 85 years and older age brackets (up 1.4 percentage points). Leave this tab open while browsing the Annual Report. COMMUNITY A safe, healthy and equitable community, enjoying a quality lifestyle. Opportunities for creative expression, cultural exchange and life long learning are accessible community wide. A community involved in sport and recreational activities. The Toowoomba region has high-quality environmental health standards. A community that is safe, friendly, resilient and informed. Our communities value and share cultural diversity and intergenerational knowledge and skills. GOVERNANCE A well-governed Council respecting community values. An organisation centred on good governance and community participation. Efficient, effective and responsive Council service delivery. A well-managed and efficient organisation centred around an appropriate corporate culture. BUILT ENVIRONMENT Well-managed and integrated regional growth. Planning and development for regional growth and change is based on sustainability principles, cultural heritage and community engagement. Toowoomba region has a well-planned, safe and functional transportation system. Toowoomba region’s infrastructure networks and assets are developed and maintained in a coordinated and integrated manner. NATURAL ENVIRONMENT A highly-valued, diverse, liveable and sustainable environment. The region has an accessible network of green spaces and its land and water assets are conserved and managed. The Toowoomba region has a safe and sustainable water network. The Toowoomba region is climate change responsive. The Toowoomba region’s environment is managed to minimise degradation. ECONOMY A dynamic economy providing employment and opportunity. Toowoomba region has a strong economy fostering innovation and diverse business opportunities recognising Toowoomba as the key regional service centre. Our Council Our Report Throughout this Annual Report a number of symbols have been used to identify key service delivery areas. Each symbol will correspond with a certain area within the community and Toowoomba Regional Council, making it easier to use this document to understand the organisations performance over the reporting period. Our Future The Toowoomba Regional Council is working to make this part of Queensland an even more enjoyable place to live and work. Our long term plan for creating a better future, forged from the contributions of local residents, businesses and organisations, is based on our Vision, first articulated within the Corporate Plan approved by Council on 16 June, 2009: The Toowoomba Regional Council area is a vibrant, culturally diverse, environmentally rich and economically dynamic region that embraces the future while respecting the past. This is our vision for an area that boasts extraordinary potential – promising employment opportunities, affordable housing, extensive health and community services, education facilities and countless sporting and cultural pursuits. Population 157,695 (June 2012) Employed residents 77,887 Gross regional product $7.813 Billion Customer Service Centre First call resolution: 97.51% Estimated Population Growth: 2016 2021 2026 2031 180,052 198,592 220,570 244,340 The Toowoomba region – the best of city and country. (Source Toowoomba Regional Council Economic Profile January 2013) Our Mission Resident Demographic Overview: (2011 Census) Working with the community, Toowoomba Regional Council will lead with good governance and sustainable practices to achieve the vision. AGE GROUP (In Years) PERCENTAGE OF POPULATION 0 -17 26.7% 18-24 8.7% 25-34 11.8% 35-49 19.3% 50-59 12.5% 60 + 21% Mayor’s Messagee that as more and more people decide to make our region their home, we are well placed to manage future growth and development. I am proud to commend this Annual Report to the community as testament to the hard work and professional service delivery provided by the staff and the elected representatives of the Toowoomba Regional Council throughout the 2012/2013 period. This past year has been characterised by three clear objectives – opening this region to business opportunity, greater and more meaningful engagement with the community living within this region, and increased community service in the way we go about delivering our core responsibilities. During this period Council has continued the recovery work following the 2010/2011 floods and the Australia Day flooding that occurred this year. These events resulted in damage to our road network of an unprecedented scale and the efforts required to fix that damage, as well as take steps to make these networks more resilient to future flooding events, have been enormous. Council has been working with the community and business owners to plan for the future of the Toowoomba CBD – with many works already begun and more to come in the near future. The overhaul of Clifford Street as part of the broader Outer Circulating Road will provide visitors and residents alike with the means to move into and out of the city easily and quickly for decades to come – essential works considering our estimated population growth over the coming twenty years. The introduction of the one region-wide planning scheme, replacing the eight schemes from the previous Shires making up the amalgamated regional Council, ensures The development of a new jet-capable airport to the west of Toowoomba, together with this Council’s successful lobbying of the Federal Government for funding to complete the Toowoomba ByPass are clear indications of investor confidence and prudent planning for the region’s infrastructure. Our experiences in speaking with community members as part of our Councillor Engagement Sessions have been positive. The opportunity to hold meaningful discussions on issues of local importance is a valuable one. Council has underlined its commitment to community engagement through the enhancement of our Community Liaison Officer program – in essence providing the conduit for residents to raise concerns or put forward their ideas in a recorded, manageable way that can then be discussed in open forums in our regional centres. We are well placed for the future. Together, we can build on our very proud history and ensure the coming generations’ success. Paul Antonio Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 1 Our Region The Toowoomba Regional Council covers an area rich in Australia’s pioneering spirit. From the early 1800s, when explorers first set their eyes upon the fertile land, it was destined to become one of Australia’s rural heartlands and give birth to the vibrant city of Toowoomba and many other towns. Over the past two centuries the region has continued to attract new residents and grow to become an integral part of Queensland. Following amendment to the Local Government Act of 1993 and based on the recommendation of the Local Government Review Commission Report of 2007 the then State Government ordered amalgamation of eight local Shires into the one Toowoomba Regional Council, with effect from the local government elections of 15 March, 2008. The legacy of previous local governments within our region is a commitment to service, and to local connections. For newly arrived visitors, we are proud to give a brief account of ourselves, through the voices of our previous Shires. Cambooya Shire was located on the eastern Darling Downs in Queensland bordering the southern boundary of Toowoomba City, and also sharing borders with the pre-amalgamation Shires of Clifton, Jondaryan, Pittsworth and Gatton. The estimated Shire population at 30 June 2006 was 5,935, growing at an average rate of 3.3% per annum – the fastest growth rate of any Darling Downs Shire at the time. The Shire of Clifton was originally constituted a Divisional Board in 1879 and in 1903 the Clifton Shire Council was created. Situated half way between Toowoomba and Warwick on the wide fertile plains of the Darling Downs, Clifton is a quiet shire welcoming visitors with country hospitality and a relaxed atmosphere. The former Crows Nest Shire stretches some 100kms along the New England Highway two hours northwest of Brisbane and just north of Toowoomba. The area offers striking scenery and breathtaking views with intriguing mix of natural and cultural attractions, and takes its’ name after an indigenous man called Jimmy Crow, who lived in a hollow tree near the present police station. Timber hauling bullock teams would stop in this area overnight and Jimmy Crow used to give them directions. There is a 6ft statue of Jimmy Crow in Centenary Park, Crows Nest to honour this legend. The estimated Shire population at 30 June 2006 was 14,650, growing at an average rate of 2.4% per annum. On the national arterial Gore Highway, the former Millmerran Shire is a picturesque and scenic 80km drive south west of Toowoomba, boasting a diverse range of rural primary production enterprises from traditional grazing through to fish farming, cotton to broccoli production, piggeries and egg farms and even Geraldton wax flowers and olives together with organic farming, cereal grains to timber. Nestled in the rich agricultural area of the Condamine and Macintyre River catchments, Millmerran remains a powerhouse of the Darling Downs. The former Pittsworth Shire is strategically located on the national Gore Highway 43 kilometres south west of Toowoomba, with an area of 1,087 square kilometres and a population of 5,000. The region enjoys agriculture as the dominant industry, with the famous richness of the black soil floodplains. Rosalie Shire has served as the bridge between the Darling Downs and South Burnett regions of Queensland for decades. Located to the west of Toowoomba, and sharing borders with Nanango, Crows Nest, Cambooya and Jondaryan the region covers an area of 2,303sq km. The City of Toowoomba is well known for its exciting history as well as its parks, gardens and scenic views. This prosperous University City is set 700 metres above sea level, on the edge of the Great Dividing Range, strategically located at the junction of major highways from Brisbane, Sydney, Melbourne and Darwin and just 90 minutes drive from the state’s capital, Brisbane. Together, these eight former local authorities form the Toowoomba Regional Council as we, as a community, look to the future and imagine what we might achieve together. Toowoomba Regional Council Boundary Map Jondaryan Shire was located on the eastern Darling Downs bordering the western boundary of Toowoomba City, and also sharing borders with Cambooya, Rosalie, Millmerran, Wambo and Pittsworth. 2 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Contents Mayor’s Message 1 Infrastructure Services 37 Construction and Maintenance Transport and Drainage Project Services Plant and Fleet 37 39 40 40 Our Region 2 Our Council 4 Our Organisation 8 Open for Business 11 Water and Waste Services 41 ByPass Forum – Highlighting our needs in Canberra Revitalising the CBD – Preparing for the future Library Facilities Strategy 2012-31 Toowoomba Arts Link Toowoomba Regional Arts and Community Centre – Developing the Arts NDRRA flood recovery program Councillor Engagement Sessions – Face to face with the community Community Liaison Officers – Working for the community Video Calls – Bringing Council into the home or business Greater communication – Listening to our staff Up for it – Volunteers making it happen Council News – Telling our story 12 13 14 15 Water Operations Strategy and Coordination Water Infrastructure Services Water Project Services Waste Services 41 42 42 43 43 15 16 Finance and Business Strategy 45 Financial Services Information, Communications and Technology Customer Service People and Organisational Development Stakeholder Engagement and Communication Governance 45 46 47 48 50 51 Legislative Information 53 Community Financials 63 Council Business 25 Financials 69 Environment and Community Services 25 Tourism and Events Library and Cultural Services Community Development and Facilities Parks and Recreation Services Environmental Health Services Property Services 25 26 27 28 29 31 Planning and Development Services 33 Development Assessment Building and Compliance Branch Strategic Land Use 33 34 35 17 19 20 21 22 23 The cover used for this report is manufactured using low environmental impact FSC accredited pulps and is EFC free (elemental chlorine free). The inside pages used for this report are made with 100% recyclable post-consumer waste and is Carbon Neutral. ISSN – 2203-1545 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 3 Cr Paul Antonio Cr Mike Williams Toowoomba Regional Council Mayor Paul Antonio was born in Toowoomba and grew up on his family farm in the Millmerran district. Deputy Mayor Cr Mike Williams is chair of the Finance and Business Strategy Committee. He served as a councillor and head of the Financial and Sporting Services portfolio in Council’s previous term. Paul was educated at the local one teacher school before attending the Queensland Agricultural College, graduating with a Diploma of Agriculture before commencing his farming career. He is a Fellow of the Australian Institute of Company Directors. Prior to Local Government amalgamations he was Deputy Mayor of the former Cambooya Shire Council. Cr Williams has lived in the Cambooya shire for over 30 years including eight years as a councillor in that area. Previously, Paul served as Deputy Mayor of the Toowoomba Regional Council in its’ first amalgamated term, and as Mayor of Millmerran Shire Council for eight years having served continuously from 1982-2008. He was Deputy Mayor of Millmerran from 1997-2000. He and his wife Jo-Anne have run the successful Mike Williams Country Clothing business for over 20 years. He and his family also breed and train horses at their Hodgson Vale farm and compete in show jumping and polocrosse. Councillor Antonio is a former foundation board member of the Condamine Alliance, former deputy chair of the Darling Downs Regional Organisation of Councils and former board member of the Qld Fire and Rescue Authority. Paul is joint patron of the Toowoomba Rugby League, patron of the Toowoomba Eisteddfod, the local Motor Neurone Association and the Darling Downs Sailing Club. He is also a White Ribbon Ambassador. Councillor Antonio continues his interest in the family farming operation west of Millmerran which concentrates on producing Angus beef and growing grain. Cr Sue Englart Cr Sue Englart was elected to Toowoomba Regional Council at the 2012 elections. She leads the Environmental Health and Parks and Recreation portfolio, assisting the Chair of the Environment and Community Committee. Cr Englart was elected to Toowoomba City Council at her first attempt in 1997 and was re-elected to Council in 2000 and 2004 during which time she took a particular interest in environmental matters and heritage values. Sue Englart (nee O’Connor) was born and educated in Toowoomba. She attended Holy Name School and St Saviour’s College. Her families were early settlers in Toowoomba, Cabarlah and Clifton. She grew up in Mort Estate. Cr Bill Cahill Cr Bill Cahill was elected to Toowoomba Regional Council for a second term. Cr Cahill chairs the Planning and Development Committee and led the Environment and Community Services portfolio in his previous term. Prior to Local Government amalgamations in 2008, Cr Cahill was a councillor on the former Crows Nest Shire Council. Cr Cahill brings technical and corporate management skills, as well as small business experience, to his role as councillor. He is actively involved in voluntary roles with community organisations and has been a member of the Darling Downs Regional Organisation of Councils. Bill is a former panel member on a State Ministerial Regional Community Forum for the Darling Downs and South Western Region. Currently, he is the Federal/ State appointment as the Chair of Regional Development Australia (RDA) for the Darling Downs and South Western Region. Cr Cahill and his wife Kim have two children. He is also the very proud Poppy to his two little grandsons and maintains an interest in classic cars and visual arts. 4 Cr Anne Glasheen Cr Anne Glasheen is serving her second term on Toowoomba Regional Council. She heads up the Customer Services Portfolio, assisting the Chair of the Finance and Business Strategy Committee. Some aspects of her role on Council includes Community Engagement , Chair of the Pest Management Advisory Committee and COMSEQ Rural Taskforce Committee. Anne also sits on the Darling Downs Moreton Rabbit Board. She was Deputy Mayor of the Former Clifton Shire Council prior to Local Government Amalgamations in 2008. She was born in Allora and has more than 20 years’ experience in Local Government. Anne has served a number of terms on two government boards at a National and State level. Her contribution to one of these committees saw her awarded with Life Membership of the Australian Local Government Women’s Association. She serves on a number of Community Committees in executive positions and has just received a 10 year long service award with the Clifton Local Ambulance Committee. Anne and her husband were local business operators for more than 25 years. In her spare time Anne enjoys motorcycle riding , participating in the Red Hatters Society and dog grooming. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Our Council Cr John Gouldson Cr Geoff McDonald Cr John Gouldson was elected to Toowoomba Regional Council in 2012. He chairs the Water and Waste Committee. John served as a Toowoomba City Council Alderman from 1986 to 1993. Cr Geoff McDonald was elected to Toowoomba Regional Council in 2012. He chairs the Environment and Community Committee and is Portfolio Leader for Tourism and Events together with Property. Born in Allora, he grew up on a farm at Goomburra and completed high school at Warwick. He graduated from Teacher Training College / University of Queensland and taught in Brisbane and Mt Isa from 1965 to 1969. Born and educated in Toowoomba, Geoff is a fifth generation business owner with his parents John (Cracker) and Joan McDonald and wife Lisa, operating Cracker Print and Paper which has a trading history that traces back to 1901. Geoff was awarded the Queensland Printing and Graphic Arts Apprentice of the Year in 1992 on graduating as a Pre-Press tradesman. John moved to Toowoomba in 1970 and taught at Harristown State High School between 1970 and 1974, Toowoomba State High School from 1975 to 1978 and was Regional Physical Education Officer from 1979 to 1989. Resigning from the Department of Education in 1990, John has since been a Financial Planner with Dornbusch Partners. John and his wife Kathy have two sons and six grandchildren. An immediate past president and Life Member of the Toowoomba Chamber of Commerce and Industry Geoff is actively involved in a diverse range of organisations including Chair of Safer Toowoomba Regional Partnerships, director for Southern Queensland Country Tourism and director for Sports Darling Downs Inc. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 5 Cr Ros Scotney Cr Ros Scotney is serving her second term on the Toowoomba Regional Council. She leads the Facilities, Libraries and Cultural Services portfolio assisting the Chair of the Environment and Community Committee. Previously, Cr Scotney served on the Pittsworth Shire Council for 14 years, including 10 years as mayor. A fourth generation resident of Pittsworth, Ros was elected to Toowooomba Regional Council following amalgamation in 2008. Cr Scotney remains a highly active member of her community, holding executive positions on several committees. Her involvement has included five years as President of the Pittsworth Chamber of Commerce, and continuing involvement in Rotary, including her appointment as a Paul Harris Fellow. Ros was educated at the Ipswich Girls Grammar School before becoming a dental nurse for 23 years. Her business interests include breeding and racing thoroughbred horses, residential and commercial property interests and producing boer goats. 6 Cr Nancy Sommerfield Cr Nancy Sommerfield leads the Water and Waste Projects portfolio, assisting the Chair of the Water and Waste Committee. Nancy is a former Development Coordinator at Downlands College. From Cunnamulla, where she was a partner in a family farming and grazing entity, Nancy and her family moved to Toowoomba 20 years ago to educate her children Asti and Todd. As part of her transition from the west she developed a marketing career in the health and education sectors and involved herself in many community organisations including the Toowoomba Chamber of Commerce and the YWCA. In her spare time Nancy enjoys doing maintenance around her home, gardening around her home, enjoying watching her grown up children as they carve their own lives and supporting the community. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Cr Carol Taylor Cr Chris Tait Cr Tait has extensive legal experience with 35 years as a solicitor in a large regional legal firm, the last 14 years as senior partner. Cr Carol Taylor was re-elected to Toowoomba Regional Council for her second term. She continues her involvement with infrastructure services by chairing the Infrastructure Committee. Cr Taylor was the last Mayor of the former Cambooya Shire Council, having been a councillor since 2000. Her previous roles have included being vice-president of the Australian Local Government Women’s Association, Queensland branch. He also brings previous Local Government experience to Council, having served as a Councillor with the Jondaryan Shire Council from 1989 to 1998, the last three years as deputy mayor. Her current roles include: Toowoomba Regional Council’s representative on Council of Mayors South East Queensland Infrastructure Committee; and Chair of the Eastern Downs Regional Road Group (The Roads Alliance Qld). His community involvement includes service clubs, including terms as President of Apex and Rotary, other community clubs and a school board. Chris is married to Jane and has two adult children. Cr Taylor is also Chair of the Regional and Active Public Transport Advisory Committee, Chair of the Toowoomba Aerodrome Advisory Committee and a member of Toowoomba Regional Development Committee for the Pyjama Foundation. Cr Taylor is also Patron of the Kiyua Performing Arts Group. Cr Taylor and husband Roger have a daughter and son and two grandchildren. Cr Chris Tait was elected to Toowoomba Regional Council in 2012. He leads the Development Assessment portfolio, assisting the Chair of the Planning and Development Committee. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 7 Our Organisation Chief Executive Officer Brian Pidgeon has over 30 years experience in local government, as well as extensive management experience and professional qualifications in environmental health. He was appointed as Acting Chief Executive Officer in September 2012, a position he has subsequently undertaken as a fulltime appointment. He has held previous roles General Manager Finance & Business Strategy Arun Pratap is charged with charting the future financial sustainability of Council. The Finance and Business Strategy Group consists of Financial Services, Information and Communication Technology Services, People and Organisational Development, Stakeholder Engagement and Communication and Customer Services branches. General Manager Infrastructure Services Mike Brady brings almost 30 years of engineering, management, design and construction experience in government and the private sector to Council. Most of his career has been spent in Local Government in both New South Wales and Queensland as well as senior roles in Queensland Main Roads. 8 including Manager of Health and Director of Community and Environmental Services at Toowoomba City Council and subsequently General Manager Community and Environmental Services Group with the Toowoomba Regional Council following amalgamation. He has previously worked at Ipswich City Council in various environmental health roles and as a manager of waste services. Brian has three children and is an avid motor sports enthusiast. Arun brings to Council a background in finance, strategic business planning and stakeholder management in government and quasi-government sectors. Most recently, he was Executive General Manager Corporate and Stakeholder Management with the Queensland Bulk Water Authority. Prior to that, he was Chief Financial Officer with the former Caboolture Shire Council. Arun’s particular expertise is in implementing and integrating asset management systems into longer-term financial planning and service delivery. Prior to joining Toowoomba Regional Council in September 2011, Mike was employed with Brisbane City Council as Manager Civil, and Acting Manager Asphalt Operations Group for Brisbane City Works. He also acted in a number of senior roles in council’s City Business Division and as part of Brisbane City Council’s Water Resources team assisting in the recovery from the January 2011 flood. Mike and his wife Amanda have three teenage children. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL General Manager plans, urban master plans and feasibility studies. Planning & Development Services Stewart has also been involved in master planning projects in China, involving detailed programming, resource planning, budgeting and ongoing project performance analysis. Stewart has a Degree in Planning, a Diploma in Town Planning from RMIT University and a Masters Degree in Business Administration from Griffith University. Stewart Somers has worked since the early 1970s as an urban planner and senior manager in Local and State Government organisations, and as a consultant to the private and public sectors in Qld, Victoria, NSW, South Australia and Yanchi (China). He has coordinated and managed multi-disciplinary professional teams on diverse projects such as environmental impact studies for major projects, strategy plans, structure General Manager Water & Waste Services Kevin (Kev) Flanagan has worked in the Local Government arena for about 32 years, including stints in Murweh, Charleville, Moree Plains and Kilkivan shires. He started work at Toowoomba City Acting General Manager Environment & Community Services Nick Hauser has worked in local government for the last nine years, joining Toowoomba Regional Council in 2008 as the Manager of Parks and Recreation Branch. He previously worked for the Rockhampton Regional Council, and in the field of sports management. He is married with three grown-up children who live in Melbourne. He is responsible for Development Assessment Urban, Major Regional Projects, Building and Compliance and Land Use Planning. Council in 1989 as Senior Engineer Water Supply and Sewerage and was promoted to Deputy City Engineer in 1990. He was appointed to the position of Director of Engineering Services in September 1999. Kev and his wife Libby have four adult children and five grandchildren. In his spare time he enjoys watching all sports and is a keen rugby follower having retired as a first-grade referee in 2007. He was appointed the Acting General Manager, Environment and Community Services Group in September 2012. Nick was schooled in Toowoomba and was School Captain of St Joseph’s College in 1993. He is married to Katie with three young children and is an avid rugby league fan and long suffering supporter of the Penrith Panthers. In his spare time he enjoys playing touch football. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 9 TRC Organisational Structure TRC Groups TRC Branches People & Organisational Development Toowoomba Regional Council Finance & Business Strategy Financial Services Customer Service Stakeholder Engagement & Communication Information, Communications & Technology TRC Chief Executive Officer Construction & Maintenance North Transport & Drainage Planning Central Project Services South Infrastructure Services Legal Services Governance Plant & Fleet Tourism & Events Environment & Community Services Community Development & Facilities Library & Cultural Services Parks & Recreation Services Property Services Environmental Health Services Water Infrastructure Services Water & Waste Services Water Operations Strategy & Coordination (Water & Waste) Water Project Services Waste Services Development Assessment Planning & Development Services Building & Compliance Strategic Planning & Economic Development 10 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Open for Business Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 11 ByPass Forum – Highlighting our needs in Canberra Recognising the need for critical infrastructure to be built that will allow for the continued growth of the region, Mayor Paul Antonio and his fellow Councillors called for a special ‘Seal the Deal’ business and Government forum in February to release the business case for the proposed Toowoomba Bypass. Held at the Picnic Point function centre on February 8 the ‘ByPass Forum’ attracted participants from Federal, State and local government, various industry representatives and local business identities. Speakers included the then Shadow Minister for Infrastructure and Transport, Nationals leader Warren Truss, then Senator Barnaby Joyce, the Port of Brisbane Chief Executive Officer Russell Smith and Infrastructure Australia’s national coordinator Michael Deegan. The Member for Toowoomba South, and Minister for Agriculture, Fisheries and Forestries Dr John McVeigh attended the forum representing the Premier of Queensland, Campbell Newman. The key theme articulated by Mr Truss that the Toowoomba bypass is ‘an important link in the national freight corridor and a key part of the Coalition’s plan for road infrastructure’ provided Council with fresh hope that the decades old issue may be settled in the first term of a Coalition Government. Council’s push for the funding for the Toowoomba ByPass wasn’t limited to hosting the Forum in February, with the Mayor leading a delegation to Canberra in March to discuss the matter with senior advisors in the office of the then Minister for Infrastructure and Transport, Anthony Albanese. “Our hope is to Seal the Deal on the Toowoomba Bypass. This needs to happen not only for this region’s economic future but for the future of Queensland and this nation.” Mayor Paul Antonio 12 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Revitalising the CBD – Preparing for the future Railyards Precinct Sustainable Transport Strategy The planned redevelopment of State Government owned land between Ruthven, Russell, Bridge and Bellevue Streets will become the’ jewel in the crown’ of the city, on the same level as Southbank and Roma St Parklands in Brisbane. Toowoomba Regional Council is actively working towards a sustainable transport future for the region, looking at how people and places in our community can be connected, how people will travel to destinations, and how the region manages external transportation needs through its transportation network. Cited as a ‘catalytic project’ for the region, Council believes the Railyards Precinct development will act as a starting point for many other beneficial developments that will enhance the amenities and the usability of the area for all residents. Council has commenced a Strategy to plan for a sustainable transportation future that will study all modes and nature (private, commercial, industry) of transport within and through the region. Council has actively sought community feedback through a planned community consultation process to get the community’s input on the preparation of the Toowoomba Region Sustainable Transport Strategy (TRSTS). The primary objective of the TRSTS is to plan and provide for a sustainable transportation future. A clear 20 year plan (with first 5 year implementation plan), a good understanding of planning for the longer term beyond 20 years, and a vision for a future strategic passenger and freight network consisting of road, rail and air transport and active transport networks are core objectives of the strategy). Outer Circulating Road In 2012, Council received $45 million from the Queensland Government’s Royalties for the Regions initiative (under the Roads to Resources Program) to design and construct the Outer Circulating Road Project (OCR). The OCR is being delivered by Council in a number of stages: Project Definition and Preliminary Design – completed March 2013 This phase was completed on time and involved the preliminary engineering analysis of geotechnical, hydraulic, hydrology, survey, traffic modelling and service locations required for the project. The phase resulted in a defined project scope, preferred road alignment and bridge structures, and initial project costings. Detailed Design and Early Works – March 2013 to November 2013 Engineering consultants GHD were engaged by Council in March 2013 to undertake the detailed design of the project. This work involves undertaking a range of engineering, hydrological, geotechnical, environmental and cultural heritage investigations and tasks. Engagement and communication with project stakeholders, adjacent businesses and the local community commenced during this phase. The detailed design phase will result in finalised road and structure designs, detailed costings of the road infrastructure, early works as necessary, and Council awarding a contract for construction. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 13 Library Facilities Strategy 2012-31 The future of libraries across the region over coming decades will be guided by the Libraries Facilities Strategy approved by Toowoomba Regional Council in November 2012. The Strategy identified excellent library collections and customer service as the libraries’ main assets, however deficiencies in current library services, an inability to meet future demand and sub-standard programs, services and technology were identified as shortfalls in the current service. Approximately 500 people responded to a community survey as part of the Strategy’s extensive community consultation. The Strategy aims to meet projected population growth, with contemporary library services in all libraries. Spanning a 20 year timeframe with five-yearly reviews, the Strategy provides the footprint for the future of library services in Toowoomba region. A ‘hub and spoke’ model is fundamental to the Strategy. The hub – a central resource management facility supplies library resource materials to all thirteen libraries across the region (the spokes). Under this model the City Library becomes a branch library and the library coordination centre (hub) is established to acquire, process and supply all libraries with resources while providing storage and collection management and acting as a centre for the development of specialist services and programs to be implemented across all libraries. Projected population growth is primarily in the outer suburban areas surrounding Toowoomba, from Highfields in the north, Glenvale in the west, to Westbrook and Hodgson Vale in the south. Growth is expected to continue in all district areas including Crows Nest, Yarraman, Oakey, Pittsworth and Millmerran. In the future, these growth areas will be serviced by suburban libraries. New libraries are proposed for Highfields, as well as a western outer suburban area and a southern outer suburban area. An expansion of the mobile library service is also recommended to meet some of the growth in demand until these suburban libraries come on-line. Proposed Actions • 2012 – 2014 New regional resource management centre (approx. 1,000sqm) includes regional staff, archival and bulk collection storage, courier and mobile library base. • 2012 – 2014 New City Library (approx. 2,600sqm over 1-2 floors) includes Local History Library and learning centre, located as part of the Civic Precinct. • 2014 – 2015 50% of regional collection relocated to the new off-site library coordination centre freeing up more floor space at existing libraries particularly Highfields and Oakey. • 2015 – 2016 New northern district library (approx. 1,000sqm) probably located at Highfields. • 2019 – 2021 New western district library (approx. 1,800sqm) • 2016 – 2024 Four community lounges/digital hubs (approx. 300sqm each) staged leases over an 8 year period. Typically located in the growing southern suburbs. • 2025 – 2026 JC French Library at Crows Nest expanded and refurbished. • 2012 – 2031 Progressive upgrades and maintenance to existing New Toowoomba City Library Council is moving forward with plans to build a new, high tech City Library and Stage One of the Civic Square on the land behind City Hall (bounded by Herries, Victoria and Little Streets). The new City Library will include the Local History Library. With floor space of 2,600 square metres (sqm) along with 1,000 sqm of community meeting rooms and facilities, the City Library will effectively be 50% larger than the current library. The back-of-house storage and sorting facility – the library coordination centre – will be moved to a separate site. The Civic Square design incorporates the library, undercroft parking for 54 library patrons and visitor parking as part of a plaza development with parklands and event spaces. Construction of the Library building is scheduled for completion in early 2015. 14 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Toowoomba Arts Link Council’s strategic purchase of the site at 528 Ruthven Street in January 2013 with the intent of redevelopment to create a key pedestrian link to primary CBD destinations offers greater amenity opportunities to Toowoomba residents. The site has road frontage to Ruthven Street and Annand Street and will create a linkage between Milne Bay Aquatic Centre, the Civic Precinct including proposed Library and Civic Square, the existing Annand Street car park, Empire Theatre and former TAFE precinct. The design represents a formal, rectilinear design featuring planting areas at different heights along the edges, feature walls with integrated seating, an open turfed area towards the sunnier eastern end of the space and suspended wires overhead for lighting and artwork. Adjoining building walls may be softened by murals and artworks that could showcase local artists and change over time, and/or also with trellises to support climbing plants. The design allows for retrofitting in the future if the adjoining commercial tenancies wish to provide doors/windows to open out onto the space for al fresco cafe/dining opportunities particularly towards Ruthven Street. Demolition is scheduled for late 2013 with a view to starting the redevelopment as soon as possible. Toowoomba Regional Arts and Community Centre – Developing the Arts Located in the heart of Toowoomba’s cultural precinct, the Toowoomba Regional Arts and Community Centre (TRACC) will be a unique, medium-sized, flexible venue for performing arts in the region. The venue will provide a ‘black box’ theatre with state-ofthe-art facilities, flexible 350 seat capacity ideal for a multitude of purposes including youth theatre, intimate performances, education and film. With demolition on the old church hall and neighbouring office beginning in March 2013 the project is progressing towards its expected completion date in mid-2014. TRACC is expected to meet an identified community need for a mid-size community arts facility with the venue being suitable for a number of uses including: • A youth arts centre; • A home of theatre for young people; • A mid-sized drama theatre for local and touring companies; • A Comedy Club, Open Mike and Cabaret venue; • Regular film showings and festivals; • Function/meeting spaces for corporate and private use, and; • Specialised training space for TAFE technical theatre students. The three storey building will comprise a stage area, a retractable flat floor with seating for 350 patrons, a projection/control room, a lighting catwalk with elevated wire grid platform or “virtual floor” for the complete safety of technical staff as well as administrative areas, dressing rooms, reception areas and a foyer. With more than 130,000 people attending performances at the Empire Theatre annually it is estimated TRACC will increase audience numbers by more than 85,000 per year, with a further 55,000 visits by people living outside the immediate area. This project has been made possible through Federal funding of $2M together with $1.5M raised from the community. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 15 NDRRA flood recovery program Council’s ongoing program to restore its 10,000km road network following the flood events of 2010/11 came face-to-face with the might of Mother Nature again in early 2013. With the end of the 2010/11 program within sight, many of the region’s residents were again deluged during the Australia Day weekend with ex-Tropical Oswald and in late February, early March of 2013. Destruction was inflicted on many of the region’s roads, causing a reassessment of already completed projects and a new funding submission process. Council’s estimates of the 2013 flood damage currently stand at $30 to $40 million and the State’s declaration of the two events as natural disasters means that affected councils can once again apply for Natural Disaster Relief and Recovery Arrangements (NDRRA) funding. Because a number of sites earmarked for repairs from the 2010/11 floods were inundated a second time in 2013, a complex reassessment and reconstruction program was triggered. The major projects completed throughout the year included: • new pedestrian bridges at Bullocky’s Rest at Crows Nest, • replacement of Cockatoo Creek bridge, Peranga and Djuan bridge, Djuan, • culvert replacements on Gomoran-Bergen, KrugersMt Darry, Maria Creek, Three Mile, Moran and Emu Creek Roads in the north of the region • culvert replacements on Dungannon, Willow Springs, Pilton Valley and Venz Roads in the south of the region, and • reconstruction of Gowrie-Glencoe Road, and Bain Court channel, South Street culverts, and Willims Road crossing, as well as • Griffiths Street sewer and Grey Gums Drive detention basin works in the central part of the region. By the end of 2012/13, the original program of repairing over 1,100 sites was reaching its conclusion with 94% of the 2010/11 projects completed on the ground. Council is now preparing to embark on the 2013/14 flood recovery program which includes repairs to 438 sites and eight major projects. 16 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Community Engagement Councillor Engagement Sessions – Face to face with the community Throughout 2012/13 Council has implemented a program of community engagement forums across the wider area that present an opportunity for residents to meet the Mayor and available Councillors in a semi-formal public meeting. Local community organisations work with Council’s Community Liaison Officers to develop community priorities and visions for the future that are then presented in an agenda to the Councillors for consideration. The evenings offer residents the opportunity to raise issues and queries from the floor of the meeting as well discussing the agenda items. Councils first “Councillor Community Engagement Session” was held in Yarraman on Wednesday, 13 March 2013 to provide that chance to Yarraman and Cooyar residents to engage. Issues that were raised at the meeting included Yarraman Trail, a new Visitor Information Centre and more rest areas for tourists. Local Government boundaries also featured on the agenda but residents overwhelmingly agreed they were happy to be part of Toowoomba Regional Council, with many locals thanking Council for their attendance, ending the meeting with a round of applause. Other meetings were arranged for Jondaryan, Harlaxton, and Wyreema through to the end of the reporting period. The positive experiences of these meetings has seen the “Councillor Community Engagement Session” a fixture on the official calendar for some time to come. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 17 18 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Community Liaison Officers – Working for the community Throughout 2012/13 the CLOs have been involved in a number of major projects including: In keeping with Council’s intention to communicate more effectively with the community it serves, the introduction of an enhanced Community Liaison Officer (CLO) capability represents a practical and friendly solution for all residents. Seven CLOs are strategically located at Millmerran (Ann D’Arcy), Pittsworth (Jason Driscoll), Greenmount/Clifton (Erin Ford), Oakey (David Totenhofer), Goombungee (Bronwyn Holland), Crows Nest/Yarraman (Caley Quinn) and Toowoomba/Highfields (Eddie Briffa). Their role is to be one of the first points of contact between customers or community groups and Council. A background in community development and facilitating community projects are prerequisites for this position. Acting as the eyes and ears of Council, the CLOs are relied on to manage issues raised by organisations to achieve satisfactory outcomes for both the community and Council. In addition, they represent Council when attending and participating in various community meetings and forums, particularly where Council is a partner. • assisting community organisations with registration and use of the Toowoomba Regional Community Directory • supporting Council’s small community grants program, working with organisations to complete application and acquittal forms (The CLOs also provide advice to organisations seeking larger external funding) • working closely with organisations managing community halls throughout the region to implement Council’s new core funding program for public liability insurance for community halls • coordinating and facilitating Councilor’s community engagement activities offering residents in all areas an opportunity to meet with Councillors and bring forward local community priorities in a structured manner. The CLOs have achieved considerable success with a number of funding applications over the course of the reporting period as well as providing the fundamental interface between residents and Council. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 19 Video Calls – Bringing Council into the home or business Communicating with Toowoomba Regional Council is now even easier with the launch of a new video conferencing capability – residents now able to meet face to face with Council staff without ever needing to leave home. Aiming to provide a faster and more convenient communication channel for members of the community to contact and interact with Council the initiative uses the Internet to connect Council officers with residents around the region. New technology and the expectation that more and more homes and businesses will access to the National Broadband Network (NBN) with its unprecedented rise in speed and reliability are the key drivers for this project, together with Council’s stated aim of being “open for business”. Funded by the Federal Department of Broadband, Communications and the Digital Economy the new capability was trialled in late 2012 before going live in June 2013. The online video-call/booking system allows residents to access an online Council calendar, select a desired date and time, and make a reservation for a video-call to be conducted at that time. This provides face-to-face interaction where a conversation and the presentation and viewing of documents could occur simultaneously and in real time. The service also introduces a high-definition, point-topoint video conferencing solution in selected Council service centres across the region. The business and residential community are able to drop in to Council’s service centres to connect to the central Customer Service team, as well as Customer Service specialists who can assist with their enquiries. “If we can make it easier so no one has to get in a car to come and see one of our technical staff, we will. It is about making it easier to do business with Council.” 20 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Community Service Greater communication – Listening to our staff Toowoomba Regional Council undertook its first employee staff survey. This initiative supported Council’s move towards driving a strategic people focused environment aimed at improving employee engagement and investing in skills and capabilities of our staff. • Prioritise and address variation in feedback from planned or desired HR practices or processes • Plan local workplace improvement and maintenance strategies and processes • Inform planned change management approaches and assess progress of current strategic initiatives and approaches, and • Leverage best practice from other areas. The staff survey provided an opportunity for staff to provide feedback in relation to how their work environment can be improved. 70 per cent of staff responded to the survey. This is an excellent response rate particularly for an organisation conducting its first staff survey. Council is using the survey feedback to: • Identify, explore and seek to understand workplace and staff trends Following receipt of survey results, each branch identified key issues to address in their work areas. Over the last year, progress has been made across Council with 60 per cent of issues being addressed through a range of actions and strategies, and with progress continuing on the outstanding points. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 21 Up for it – Volunteers making it happen Spanning a region of more than 13,000km2 Toowoomba Regional Council recognises the need for volunteer support. Each year, willing and friendly volunteers donate their time at Council’s many Visitor Information Centres, art galleries, libraries and throughout a number of other events including the iconic Carnival of Flowers. Australian Bureau of Statistics figures reveal 21.3% of the Toowoomba regional population performs some form of voluntary work – compared with 18.6% across regional Queensland. The Friends of the Toowoomba City Library form an indispensable part of the daily operations within that facility, with more than 110 members operating as a non-profit affiliated association. Friends secretary Margaret Taylor says the group is only too happy to contribute funds as well as time where needed. “The Friends contribute funds where possible on top of Council’s allocations and any government funding, 22 to help areas such as the Special Needs team and the Homebound Library service,” she said. Other indicators of resident involvement include the Hampton Visitor Information Centre (VIC) – boasting a remarkably low turnover rate of just one or two volunteers per year of the 35 or so on its books. Hampton Visitor Information Officer Kerri Seccombe attributing the low attrition rate to a “nice environment” where the “volunteers are happy from talking with happy people”. Volunteer Susan Kenyon says the reward of giving back to her local community was what attracted her to the role. “It is very satisfying and I get enjoyment out of helping people and promoting the area,” she said. Like most of the Hampton VIC volunteers, Susan does two to three shifts (or 8 to 12 hours) at the centre each month. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Council News – Telling our story communication of Council decisions and events to residents across approximately 13,000 square kilometres. With the growing popularity of many forms of social media Council has adopted a communication model that seeks to take advantage of established channels such as YouTube, Facebook and Twitter. These free communications platforms allow Council to effectively produce regular ‘Webcast’ news segments informing residents of the latest developments within the organisation and across the region. Throughout 2012/13 the construction of a dedicated studio and the accompanying training of communications staff within Council to produce these news segments has seen a significant response from the community with each segment reaching more than 10,000 residents. The concept of telling Council’s story has proven effective as a tool to ensure prompt and accurate Used in concert with other communication means including the “Council Connections” segment run over a three month period on the free to air Seven Network, the monthly community newsletter “Your News” delivered to residents’ letterboxes around the region and the option of receiving this information electronically by signing up to “Council eNews”, Council’s communications efforts are being syncronised with the wider community engagement strategy. The effect is greater clarity in articulating Council’s various positions and decisions to inform community discussion ahead of planned engagement sessions between residents and Toowoomba Regional Council. “Speaking directly to residents via Council’s news segments or other social media allows elected representatives to clearly state the organisations decisions, and the factors leading up to the making of those decisions. It is about keeping the public informed and part of the democratic process.” Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 23 24 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Council Business Environment & Community Services Tourism & Events Council continued to promote the Toowoomba region as a great place to visit and a great place to stay throughout 2012/13. Our Visitor Information Centres at Toowoomba and Hampton continue to provide a wide range of services to visitors. Council also works in partnership with our Regional Tourism Organisation, Southern Queensland Country Tourism to promote visitation from outside the region. Toowoomba Conferences continued to promote Business Tourism in our region by assisting conference and meeting organisers with a range of services designed to take the hard work out of hosting a successful conference. Throughout the year, Community Events Grants of $140,000 and in-kind support facilitated 31 regional community events including the Hampton High Country Food & Arts Festival, the Felton Food Festival, and Easterfest. Further support was provided to core annual events throughout the region including Australia Day, Anzac Day and Queensland Day. Sports Tourism continues to play a significant role in diversifying the region’s annual events calendar providing economic and social benefits to the community. High profile sporting events such as the FKG Tour of Toowoomba, Coca-Cola Queensland PGA Championship and Hutchinson Builders Toowoomba International Tennis tournament continue to grow. These events continue to build the region’s reputation in the growing sports tourism sector. The 63rd Toowoomba Carnival of Flowers attracted record numbers of visitors across most of its events. Whilst the Ergon Energy Flower, Food & Wine Festival and the Grand Central Floral Parade proved the most popular attractions, there was also significant growth in the events held during the last weekend of Carnival. Increased visitation from outside the Toowoomba region continues to drive economic benefits in real terms. The Toowoomba Carnival of Flowers was an award category finalist in the 2012 Toowoomba Chamber of Commerce & Industry Business Excellence Awards. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 25 Library & Cultural Services Art Galleries 2012/13 was the 76th year of operation for the Toowoomba Regional Art Gallery. Throughout the year a total of 29,759 patrons visited the facility. A total of 130 public programs were run across Council’s three public galleries – Toowoomba, Rosalie and Crows Nest. During the year the Toowoomba Regional Art Gallery also received an upgrade to its Fire Suppression system. Cultural Services During the reporting period Council received a total of $50,000 from the State Government for the Regional Australia Development Fund (RADF) for artistic development in the community. Those funds were matched by Council and projects undertaken include RADF assistance for the Toowoomba Arts Council for its Splashing Back public art project: a series of mosaic art pieces depicting incidences from the 2011 flood which now form a trail through the city. Libraries Throughout 2012/13 the Toowoomba Regional Council approved the Library Facilities Strategy 201231 providing a 30 year direction for the development of public libraries. 26 During the reporting period the design of the new Toowoomba City Library commenced. The opening of the Digital Hub at the Toowoomba City Library in January 2013 (with funding under the National Broadband Network program) resulted in attendances beyond all expectations with this Digital Hub now being held up as the benchmark in Australia. Patronage of the Council libraries for the reporting period are as follows: • Total of 513,994 visitors across all public libraries. • Total loans across the region 1,194,104 • Total of 61,718 reference enquiries (mostly on line). • Total of 7819 enquiries to the Local History library. • Total of 171 clients in the Homebound Library service. Museums During 2012/13 $30,000 was spent on building upgrades at the Pittsworth Pioneer Village. Works included in this upgrade include the fitting out of the Machinery shed and providing a disability ramp for access into the old post office. During the period the Shepard’s hut and Light Horse shed at the Millmerran Museum were also repainted. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Community Development & Facilities Community Development and Facilities continued with the vital work of providing for the region’s residents in a number of ways throughout 2012/13. Youth Aquatic Facilities More than 328,000 patrons used Council’s nine pool facilities across the region (four x 50 metre pools and six x 25 metre pools) throughout the year. Complementary activities such as the Learn to Swim program, toddlers pools, crèche facilities, gymnasiums, saunas, rehabilitation programs and on-site cafes is continuing to prove popular. Community Development Community Support – Grants The ‘Community Development Service’ assists in providing participatory opportunities, community capacity building, advice and advocacy in addition to providing coordination, internal guidance/support and expertise. A total of 33 community support grants totaling $56,699 were approved during the year to support various not-for-profit groups throughout the region. In addition, 90 organisations were provided with ‘core’ community support funding to the value of $281,000 to assist with insurance support and contributions towards various community programs and activities. Key Statistics: Community Recovery – response to flood disaster • 91 engagement programs /projects / meetings / consultation undertaken through the region • Total attendance of 1,681 attendees at engagement programs / projects • Establishment of numerous Local Emergency Coordination (LEC) Committees. Multicultural • Languages & Cultures Festival – attendance 14,000 • Attended meetings and engagement opportunities – 203 • Cultural awareness training – 226 attendees Older Persons • 16 older person participatory / engagement opportunities • 20,800 attended these engagement opportunities Community Housing • Number of community housing facilities – 13 • Number of community housing clients – 14 Home and Community Care (HACC) • 3 schemes – Oakey, Millmerran, Clifton • Number of service requests – 1,590 Indoor Sport & Recreation Facilities • • • Four Indoor Sports Facilities, all run by council staff (Bayview Fitness, Highfields, Millmerran, Crows Nest) Sports halls, gym, crèche, reception, kiosk 2012/13 estimated attendance across all four facilities is 124,500 This program delivers engagement and participatory opportunities for the youth of the region with a key focus on collaborative partnerships with other youth orientated service providers. Support to the value of $43,264 was provided to the PCYC Traffic Training program run at Groom Park, Toowoomba with 5,083 students attending this training. • Number of engagement opportunities in year ‘Youth Connect’ – 144 • Number of youth who attended engagement opportunities – 6,112 Cemeteries • • • • Cemeteries 28 (council controlled) There have been a total of 320 interments this financial year Estimated visitation 50,000 per annum across all cemeteries Visits to cemetery website 32,673 Key Projects: • • • • Drayton & Toowoomba Cemetery – Perimeter Fence replacement Regional Cemetery Services – purchase of grace shoring devices Drayton & Toowoomba Cemetery – Restoration works associated with old shade structures Various Minor upgrades to regional cemeteries Cultural Facilities Highfields Cultural Centre conducted 483 events throughout 2012/13 and the Oakey Cultural Centre also conducted 192 events throughout the year. The Highfields Cultural centre again did extremely well in the prestigious Australian Bridal Industry Awards (ABIA) (Qld). The Highfields Cultural centre were finalists in four categories • Reception centre • Ceremony venue • In-house wedding advisor • Function coordinator The Highfields Cultural Centre placed: • 2nd in Qld – Function Coordinator • 3rd in Qld – Reception Centre Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 27 Parks & Recreation Services During the 2012/2013 financial year Parks and Recreation successfully delivered capital works with a total value of $5.1Millon. Completed Sports Infrastructure Projects The purchase of 43.8 hectares of land at Charlton for the development of a multi sports precinct was completed in this period. Tenders will be called in 2013/14 financial year for the development of a master plan and business model for future development of the site. Other major projects included: • Installation of a new skate park facility and associated park embellishments at Crows Nest at a value of $127,000. • Additional court upgrades at the Nell E Robinson Park netball facility at a cost of $121,000. • Continued renewal of sports lighting facilities with new lights fitted to 11 towers at Kearney’s Spring Park at a cost of $125,000. • Total grants of $235,000 provided to the following clubs under the TRC Community Sport and Recreation Community Grant program: CLUBS Charlton Raceway Inc. Pittsworth Amateur Basketball Inc. Pittsworth & Millmerran Junior Cricket Club Inc. Crow’s Nest Pony Club Highfields Football Inc. Toowoomba Hockey Association Inc. Millmerran & District Junior Rugby League Club Crow’s Nest & District Pony Club Toowoomba Mountain Bike Club Pittsworth Tennis Club Toowoomba Netball Highfields and District Sport and Recreation Assoc. Toowoomba Netball Association Pittsworth Leagues Club During the financial year Master Plans were endorsed by Council for the following facilities: 28 PARK NAME LOCATION Cambooya Recreation Grounds Cambooya Clifton Recreation Grounds Clifton Federal Sports Fields Oakey Errol Munt Park Yarraman Kratzke Road Highfields Kuhls Road (East and West Fields) Highfields Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Parks & Open Space Nursery Services An extensive program of playground refurbishment and upgrading was conducted throughout the financial year. The ‘Plants to the Public’ program saw the provision of 38,848 plants throughout 2012/13 with results from the satisfaction survey showing residents feel the quality and range of plants provided was excellent. Works included: • • • • Upgrades to the playground equipment at Heller Street Park adjacent to Picnic Point to include new designs of play equipment for Toowoomba with an investment of $181,000. Upgrades to park facilities at Webb Park to include new play equipment and embellishments at a cost of $176,000. Upgrades to park facilities at Bicentennial Park Greenmount to include new play equipment and embellishments at a cost of $137,000. Development of Bunya Park to include a new design incorporating play equipment and embellishments at a cost of $120,000. Conservation and Pest Management The Pest Management Plan 2010 -2014 was adopted by Council in May 2013. A range of NDRRA funding submissions were finalised to progress works on projects such as: • Brisbane Valley Rail Trail • Cooby Dam Wall road and Lake Cooby picnic area • Bushland parks firebreaks • Gordon Park pathways Environmental Health Services confidence in the accuracy of theses meters and providing a fresher street appearance. Regulated Parking Local Laws Officers continue to enforce parking restrictions and promote positive public relations providing friendly and helpful service. Immunisation Random patrols provide efficient and effective use of Council resources in undertaking enforcement action. Priortisation of areas of significant need for traffic parking management, and where significant inconvenience to business operations such as loading zones, disability access spaces and various safety risks ensures resources are allocated to best possible use and outcomes. Council does not operate quota practices on issuing infringements but concentrates on performance accuracy in identifying and accurately issuing infringements. This practice continues to ensure consistency and minimise the occurrence of review. Council parking meter assets operated at greater than 97% availability during the reporting period and Environmental Health Services continues to review and investigate technologies to provide options for payment and permitting systems. Approximately half of councils 1000 + single head meters have been refurbished providing greater The immunisation service offered to our community provides a baby clinic each Wednesday from 9am to 1.30pm and a monthly evening clinic on the first Thursday of the month from 6.30 to 7.30pm. During 2012/2013 997 babies were immunised against 14 diseases using 10 different vaccine combinations. 2,378 doses of vaccines were administered. Diseases vaccinated against are:- Diphtheria, Tetanus, Pertussis (whooping cough), Polio, Influenzae B, Hepatitis A & B, Pneumococcal, Rotavirus, Measles, Mumps, Rubella, Varicella (chickenpox) & Meningococcal C. Adults were vaccinated with Seasonal Fluvax & Boostrix against influenza and diphtheria/tetanus/ pertussis with a total of 124 vaccines administered. The School Based Vaccination Program administered 11,093 vaccinations in 25 high schools to Year 8 and 10 students using four vaccines – Hepatitis B, Gardasil (HPV) & Varicella for Year 8 students & Boostrix (diphtheria/tetanus/pertussis) for Year 10 students, and Gardasil (HPV) for Year 10 boys (in 2013). Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 29 Licensed Premises Policy development In 2012/2013 there were 1,070 licensed premises in the Council region with 102 new licenses approved, and two adjustments/amendments to licenses made. Additionally, two transfers of licenses and 68 Temporary Food Licence Applications were processed and issued, 103 licences cancelled and three licence surrenders processed. Toowoomba Regional Council has currently developed new policies for the region, within the following categories in Council’s Policy Framework: Between 1 July 2012 and 30 June 2013 a total of 373 Food Store Assessment inspections were undertaken, with 50 improvement notices and written request notices issued, as well as three infringement notices issued. A total of 387 Environmentally Relevant Activity assessment inspections were undertaken, with an online food safety course also provided on Council’s website for food businesses to access. Animal Management Council’s companion animal management has been held as an example of good practice in Queensland. Animal management has a close working relationship with the RSPCA which has resulted in the rehoming of 525 unclaimed dogs and 523 unclaimed cats during 2012/2013. 30 • Strategic Policy – to be approved by Council; • Council Policy – to be approved by Council; • Statutory Policy – to be approved by Council; • Organisational Policy – to be approved by the Chief Executive Officer; • Organisational Procedures – to be approved by the Chief Executive Officer; • Department/Branch Processes and Procedures – to be approved by the relevant Manager or General Manager. All Council policies, with the exception of planning scheme policies, are required to be developed, approved and reviewed in accordance with this Framework. Received Customer Requests A Community Consultation Plan for Dog Off-Leash Areas in the Toowoomba Regional Council area and Clifton was conducted during the reporting period. The findings are to be used to propose amendments to Schedule 7 Dog Off-Leash Areas of Subordinate Local Law No. 2 (Animal Management) 2011. Request Type Total Parking 3,696 Environmental Health 1,883 Animals 6,666 An online responsible dog ownership course is also provided on Council’s website for pet owners to access. TOTAL 12,245 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Property Services The Branch undertook a range of activities throughout the reporting period including: • Council appointed a Fire Safety Advisor to audit all of Councils facilities and prepare a fire safety management plan. All facilities are being upgraded to comply with the latest legislative standard and an ongoing training and maintenance management program has been implemented. The sale of redeveloped residential land in Collingwood Close, Middle Ridge is a result of the Strategic Property Review conducted in 2010 that identified certain property surplus to Councils requirements. The land was redeveloped into residential lots to maximise capital return. • The sale of Council Land to the Department of Community Safety to enable the construction of a suitably located fire station at Clifton. • Significant cost savings have been achieved by placing the maintenance of all of Council’s air conditioning systems under one contract. A long term maintenance and improved efficiency program has also been established resulting in the identification and replacement of equipment that had passed its serviceable life. Major upgrades include the dehumidifier at Milne Bay pool and the systems at the Greenmount, Clifton and Goombungee Service Centres. • Council, in partnership with Emergency Management Queensland (EMQ) supports the State Emergency Service in many areas, including administration, the provision of sheds, vehicles and small machinery (chainsaws, generators) and the ongoing maintenance of these items. Its commitment to also interact with the community through the provision of vital information relating to Disastrous/Emergency events at all opportunities is highlighted by staff attending all of the regional shows throughout the region as well as other high profile events at these centres. Council is continually committed to ensuring that all relevant groups have sufficient numbers of volunteers to respond to calls for help from the community as well as Queensland Police, delivering services as outlined within their core business directives. In July this year, the Council Disaster Management team conducted a significant operational exercise, code named ‘BLOCKIE’. - This exercise was conducted in ‘real time’ over five days, and was designed to provide Council Local Disaster Coordination Centre staff with an opportunity to take direction from another Lead Agency. • • • - Benefits of this include a heightened awareness of actions to be taken by the community, should it be impacted by a significant emergency event, and information about what services are available before, during and after such an event. • The sale of Council land at Shepherd St Drayton appropriately located for a future ambulance site to service the southern area of Toowoomba and townships such as Cambooya and Wyreema. • The purchase of the property at 528 Ruthven Street. The building will be demolished and development to occur for a landscaped pedestrian link as part of the Toowoomba City Centre Masterplan. • A single contractor was appointed for each of the various other building maintenance functions, such as pest control and security, resulting in significant cost savings and improved regular servicing of all facilities across the region. • The former TFD Joinery building at 156 Jellicoe Street Toowoomba was demolished and the site reverted to creek corridor open space as part of the Gowrie Creek Catchment Management Strategy. • An old Saw tooth roof building with asbestos cement wall and roof cladding known as ‘J Block’ at the old TAFE site in Hume Street was demolished as part of a program to prepare the overall site for future development. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 31 32 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Planning & Development Services Development Assessment Improving business processes and compressing assessment time frames continues to be a major focus for the development assessment team. The Branch’s e-Planning Project has commenced, with a Vision and Current State Review completed, together with a Gap Analysis and Roadmap. This will lead in 2013/2014 to the preparation of a Project Implementation Plan to progress online and electronic services for planning and development activities. Expansion of the FastTrack initiative to additional use types is also underway with a plan to introduce two additional FastTrack kits in early 2014. The Branch has also finalised preparation of a two year Action Plan which is based on the SEQ Council of Mayors Leading Practice Framework for Development Assessment. This Plan forms part of Council’s intention to participate in the Commitment for Planning Reform Project endorsed by the SEQ Council of Mayors. The Action Plan addresses the key areas of management, interaction, process and business strategies. Implementation of the Temporary Urban Consolidation Incentives Policy 2.31 and the Temporary Economic Development Incentives for District Townships Policy 2.32 have also been a focus for the Branch. Since implementation in March 2013 (and to 30 June 2013), the Development Assessment Branch has received 57 requests and approved 36 requests for discount under the urban policy and has received and approved one request under the district policy, representing substantial savings to the development industry. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 33 Building & Compliance The Building and Compliance Branch provides plumbing approval and inspection, building certification and advice, and development compliance control for the region. These areas of service delivery maintained a high level of activity for the 2012/13 financial year. Comparison of activity over the four year spread from 2009/10 to 2012/13 for development compliance requests and notices issued is detailed below. 1400 Notices Issued 1200 Similar to the previous year, the Toowoomba Region displayed less impact from the continuing depressed development industry state than the rest of Queensland. Applications dealt with by the three functional areas Plumbing and Drainage, Building Certification, and Development and Compliance – remains consistent with previous years at 2275. These applications break down as follows: • Plumbing and Drainage – 1,197 • Sewer Sitings – 62 • Building Certification – 401 • Building Discretions – 394 • Miscellaneous Building/Plumbing – 221 Customer Requests 1000 800 600 400 200 0 2009/10 The chart below provides a breakdown of applications by type. Applications 2010/11 2011/12 2012/13 Building works undertaken within the region for 2012/13 is valued at $397.725 million. Despite the weakened market, this figure compares favourably with the value of works for the 2011/12 financial year ($335.238 million) again indicating a modest growth to the previous year. Plumbing & Drainage 1197 Sewer Sitings 62 Building Certification 401 Building Discretions 394 Misc. Building & Plumbing 221 A combined total of 10,671 inspections were undertaken relating to plumbing works, building works and customer requests associated with development compliance matters. The chart below provides details of the inspection type split. Inspections Building Inspections 1269 Development Compliance Inspections 4785 Plumbing Inspections 4617 Response to customer requests has increased markedly over the 2012/13 year with totals with 1,240 customer requests responded to through 4,785 related inspections undertaken. As a result of this activity there were 1,106 Notices issued for the financial year. 34 Looking forward Throughout the 2013/14 financial year, Building and Compliance will: • Assess and determine building certification and compliance as well as plumbing applications. • Position the Branch to take more proactive role in development compliance. • Undertake process and service review to identify efficiencies and enhance service delivery. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Strategic Land Use Implementation of the new planning scheme has gone smoothly with a decrease in red tape and a decrease in regulation level resulting in greater engagement with the development industry and residents. Council purchased the ‘Sew Handy” building and approved a draft landscaping plan to turn this building into a green pedestrian link linking Ruthven street with the Annand Street carpark. Final designs are currently being prepared with the works due to be completed by 30/6/14. Highlights Highlights for 2012/13 include: • • • Introduction of an Urban Design Initiative, to facilitate the quality of design as the area develops, which resulted in the development of an Urban Design Strategy, 10 Urban Design Priorities for the Toowoomba Region, the formation of an Urban Design Place Making Panel and the future introduction of an Awards for Excellence Program. Completion of a Commercial and Retail Land Needs Review to provide an updated assessment of the supply and demand for commercial and retail land. Introduction of a Temporary Urban Consolidation Incentives Policy with a view to stimulating medium-density development in existing urban centres; increasing residential density to provide for increased housing choice; increasing the potential for public transport to become more viable; and to expand the overall housing stock available to buyers throughout the urban areas of the Toowoomba region. (Between January – June 2013 Council commenced an incentive policy to promote unit and small lot with a total of 127 units approved.) • A Flood Study Scoping Plan was completed as a first step to determine the Flood Studies required to enable Council to prepare a Flood Risk Management Plan and amend the Planning Scheme. • Completed the preparation of the Highfields, Meringandan and Meringandan West Local Plan Report following extensive stakeholder and community engagement. • Completed all planning and design aspects to enable the construction of the Toowoomba Region Arts and Cultural Centre to commence in 2013/14. Other major projects include a review of the Priority Infrastructure plan to keep current with standards of development and to ensure maximum benefit for the development industry and TRC community. Council participated heavily in the State government review of Infrastructure Charges, with the final decisions due to be announced early in 2014. Council has also commenced work on a CBD car parking study due to be completed in December 2013. Toowoomba Regional Planning Scheme KPMG consultants undertook an independent review of Council’s planning scheme and found the TRPS: • Is consistent with the Productivity Commission’s best practice principles for planning schemes; • Contributes over $35 million of value-add to the Toowoomba regional economy through reduced assessment levels for residential, commercial and industrial developments over a period of 15 years; and • Contributes over $900 million of value-add and 1500 full time equivalent jobs to the Toowoomba regional economy through construction activity associated with PIP infrastructure investment over the same period. Economic Development The Economic Development Strategy was adopted by Council outlining initiatives to be undertaken by Council and by the Toowoomba Surat Basin Enterprise. International Relations Council adopted a new International Relations strategy which outlines the activities with our international partners and the importance of these relationships to the Toowoomba Regional Community. Through 2012/13 Council undertook commercial, retail and Industrial land needs reviews to ensure we are current with understanding the needs of those industries, as well as participating in workshops and lodging submissions regarding the draft Darling Downs Regional Plan prepared by State government. Strategic Land Use also prepared a Toowoomba Region Housing Strategy (to go to council for adoption later in 2013) and commenced preparation of the Toowoomba Region Sustainable Transport Study. Council recruited 8 Assistant English Teachers who will work in our Sister City Takatsuki Japan for 12 months teaching English to primary school students. Council representatives attended and exhibited at the Paju Chamber of Commerce and Business Expo in September 2012. Council also hosted delegations from Paju and Takatsuki during Carnival of Flowers 2012. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 35 36 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Infrastructure Services Construction & Maintenance Managing Council’s road infrastructure and providing the necessary upgrades to meet the demands of a growing population continues to be a major challenge having regard to: • Community needs and aspirations; • Industry standards; • The need to provide a safe and efficient road network; and • The ability of Council and the Community to fund such standards. With a total road network of 9,660km, there is recognition by Council that the upkeep of the sealed roads (3,215km) and unsealed roads (3,584km) will require a significant injection of funds to maintain these assets in a safe operating condition. There is almost 2,800 km of unconstructed roads that are not maintained. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 37 Capital Works Renewals Capital Works projects to the value of $33.15 million were undertaken during the 2012/13 financial year including the following : While Council increased the allocations for this work, a large backlog of renewal work is still required to improve the serviceability of the network. This funding will ensure the condition of sealed roads in particular, does not deteriorate to a point where expensive reconstruction is necessary. • Nelder Park, Toowoomba – construction of Detention Basin (Bio-Filter) • Keding Rd, Westbrook – drainage channel construction Gravel Resheets $4.3 million • Helens St, Pittsworth – drainage improvements Reseals $4.5 million (163km of sealed roads resurfaced) • Bridies Rd, Greenmount – Reconstruction Asphalt Overlays $1.75 million • Cudmore Rd, Nobby – Reconstruction • Woodlands Rd, Greenmount – Reconstruction • Russell Ct, Palmerstone Ct, Disraeli Ct, Wyreema – Reconstruction • Mowen St/Hinz St, Clifton – Reconstruction • Bostock Rd, Lemontree – Floodway reconstruction • Antonio Rd, Millmerran – timber culvert replacement • Cecil Plains Moonie Rd, Dunmore – Reconstruction • Nelson St/Ramsay St, Toowoomba – Reconstruction inc bike lanes • Jondaryan Evanslea Rd/ St Ruth Rd – Reconstruction of intersection • Florence St, Millmerran – Reconstruction • Punchs Creek Rd – Widen and Seal • Aster St/Whittle St, Pittsworth – K&C, drainage and sealing • Maddern Rd, Pittsworth – Reconstruction • Linthorpe Rd, Pittsworth – Reconstruction • Clifton Pittsworth Rd, Felton – Reconstruction • Crown Nest Blackbutt Rd, Pierces Creek – Reconstruction • Campbell St, Toowoomba – repairs to bluestone K&C • Clifford St, Toowoomba – Reconstruction commenced • Harrow St, Drayton – timber culvert replacement • Drayton Wellcamp Rd, Toowoomba – Reconstruction • Ganzer Rd, Gowrie Junction – Reconstruction • Crows Nest Blackbutt Rd, Pierce Creek – Reconstruction • Jondaryan Nungil Rd, Jondaryan – Reconstruction • Heiligs Rd, Glencoe – Drainage, Widen and Seal Maintenance Routine and scheduled maintenance activities were carried out to ensure roads functioned efficiently in terms of ride comfort, pavement and wearing surface defects, notwithstanding existing features such as narrow sealed width and deficient horizontal and vertical alignment. Actual expenditure for the year was $20.1 million. In addition, Council carried out routine and programmed maintenance work for the Department of Transport and Main Roads on their state controlled roads (857km) in the TRC region. This was by way of a Road Maintenance Performance Contract (RMPC) to an amount of $3.6 million. Numerous concrete footpaths/bikeways, bus stop upgrades, and stormwater drainage pits were also upgraded. 38 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Transport & Drainage Asset Management Design Throughout the 2012/13 financial year a number of activities were undertaken including: A variety of design projects were undertaken during 2012/13 including: • $170,000 of road video and data extraction for the sealed road network. • The 2012/13 design program operating on a project value was 98% complete. • $220,000 of gravel road video and ground penetrating radar surveying. • The 2013/14 design program (operating on a project value of $17.9M) was commenced. • $70,000 of Level 2/Level 3 bridge inspections. Road Operations • $70,000 of traffic counts on arterial and sub-arterial roads around the region. Highlights for 2012/13 include: • Completed $110,000 pilot project for drainage asset data validation and condition assessment. • Compiled $850,000 program for further data collection and condition assessment activities for 2013/14. • Parking Operations – a very high level of vending machine availability was achieved throughout the 12 months. Designs were prepared for substantial disability compliance upgrade works on the ground floor of the Russell Street bus interchange. • Traffic Signals – traffic monitoring camera system and STREAMS interface completed and operational, with $100,000 of ongoing renewal and upgrade of traffic signal assets. • Road Safety – commenced a review of high risk locations on the Local Roads of Regional Significance Network, to develop proposals for future road safety treatment projects. • Street Lighting – completed lighting upgrade within Ergon Gateways project on Ruthven Street (Bridge Street to Jellicoe Street); LED lights being trialed in Neil/Annand Street Car Park. • Application Statistics for 2012/13: 723 Land Access Certificates, 160 Works on Roads permits, 103 Wide Load approvals. • Customer Service: 3,394 Pathways received for 12 months July 2012 to June 2013; 310 in progress at end of June. Transport Planning A number of key tasks were undertaken during the reporting period, including: • • • The commencement of the Toowoomba Regional Sustainable Transport Strategy: agreement with the Department of Transport and Main Roads to contribute $125,000 to support traffic modeling being undertaken by Parsons Brinckerhoff. Extensive work undertaken on O’Mara Road concept planning ahead of Royalties for the Regions grant application. Initiated the Regional Active and Public Transport Advisory Committee (RAPTAC). Drainage Planning Support was provided to a variety of extensive programs including: • Technical advice regarding Flood Hazard Mapping Studies. • The Oakey Flood Study development of draft report and detailed mapping. • As part of the Highfields Flood Study, development commenced on various models for Klein Creek and Meringandan Creek. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 39 Aerodromes Project Services Highlights for 2012/13 include: The Project Services team has been involved in the delivery of a broad range of projects during the 2012/13 financial year. These have included: • The Toowoomba Aerodrome Master Plan commenced. • RPT Services: Commercial airline Skytrans commenced direct flights from Toowoomba to Sydney on 1 July 2012. • Capital Works: Preliminary designs for the Toowoomba Aerodrome passenger terminal disability compliance upgrade was completed during 2012/13. A $70,000 project to upgrade security fencing around lease hangars and perimeter fencing was completed, as well as the commencement of a $70,000 upgrade of lease electricity supply. • • National Disaster Relief and Recovery Arrangements (NDRRA) program – substantial completion of the $130M 2011 Flood Event restoration program, focussing predominantly on road restoration in northern districts, and completion of major projects including Bain Court drainage, South St culvert, Maria Creek Rd, Willow Springs Rd, Djuan Rd bridge. Investigations and scoping were also carried out for works for the 2013 Flood Events • Gowrie Creek Catchment Flood Mitigation Strategy – strategy concepts developed, design of West Creek (James-Herries) channel works commenced • Gowrie Creek (Toowoomba) Flood Early Warning System – Scoping and preliminary installation works completed Looking forward • Completion of upgrade to Clifton public swimming pool For the 2013/14 financial year, Project Services will be managing the delivery of key projects such as: • Toowoomba Outer Circulating Link Road Project – concept design and preliminary on-site works including demolition complete; detailed design, preconstruction activities and procurement of construction contractor were commenced • Neil St Bus Interchange – repair and upgrade works commenced. Initiated the Toowoomba Aerodrome Advisory Committee (TAAC). • Completion of NDRRA restoration and betterment works in liaison with principal program consultant and civil contractors, including Stage 2 of the Clewley Park detention basin • Continuing works from the Gowrie Creek Catchment Flood Mitigation Strategy, including construction of the West Creek (James-Herries) channel works and Goggs St drainage • Installation and commissioning of the Gowrie Creek (Toowoomba)and Oakey Flood Early Warning Systems • Commence construction of the Outer Circulating Link Road Project Plant & Fleet Throughout 2012/13 Plant and Fleet Branch continued to enhance Regional fleet management practices leading to better fleet coordination and management of expenditure by: • Reviewing and enhancing our tyre management and purchasing; • Reviewing our oil procurement and use; • Completion of the Neil St Bus Interchange repair and upgrade works • Measuring our proactive and reactive maintenance statistics; • Oversee the Dent Street Railway bridge replacement in conjunction with Queensland Rail • Using Fleet utilisation reporting to highlight and dispose underutilised plant and equipment; • Construction of Newtown Park Centenary works • Commencement of O’Maras Rd Upgrade Stage 1 40 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Water & Waste Services Water Operations Council continues to focus on supplying the 135,000 connected residents with the best quality drinking water possible. Emphasis is on getting the best possible performance from Council’s existing water treatment plants, ensuring consistent compliance with legislated drinking water standards. to its water sources and the heavy reliance on groundwater for regional supplies results in the need to pump all of the 12,000 megalitres supplied during 2012/13 and means that rising electricity charges continue to have a major impact on the cost of producing water. As a result drinking water quality complaints have fallen by a further 23% compared with 2011/12. The quality of drinking water supplied to the Highfields, Cabarlah and Meringandan East areas was further improved by the commissioning of the Mt Kynoch to Highfields drinking water pipeline in August 2012. For 2012/13 electricity charges for water supply totaled $2.62M, representing 34% of the total cost of sourcing, treating and supplying drinking water. Toowoomba’s unique geographical relationship For the Toowoomba drinking water supply alone, $2.18M or 39% of the total cost, was spent on electricity. Ongoing electricity price increases mean that managing electricity charges and consumption will be central to containing future water costs. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 41 Council operates 12 wastewater schemes, collecting and treating almost 10,000 megalitres of wastewater each year. As with water treatment and supply, electricity costs are significant, totaling $1.50M or 25% of the total operating cost for 2012/13. Council’s operations staff remain committed to achieving the best possible effluent quality from our existing wastewater treatment plants and maximising appropriate reuse of treated effluent. The commissioning of the Highfields to Wetalla wastewater and Oakey to Wetalla wastewater pipelines in June 2013 and August 2013 respectively will improve environmental performance and make more efficient use of Wetalla WRF treatment capacity. Environmental compliance continues to improve with the ongoing implementation of Council’s Trade Waste Environmental Management Plan across all of our wastewater schemes. This is helping to reduce the load on and improve the performance of our wastewater treatment plants, while maximising staff productivity by reducing the time spent on clearing sewer blockages and other damage caused by unauthorised trade waste discharges. All water and wastewater operational activities are supported by Council’s National Association of Testing Authorities (NATA) accredited Laboratory Services section. Strategy & Coordination Among the achievements for the Strategy and Coordination (Water & Waste) Branch in 2012/13 was the continued development of network models by the Network Planning Section. These models assisted with detecting deficiencies in the existing water and sewerage networks as well as future infrastructure requirements to service growth and development. Planned augmentation of specific network infrastructure has subsequently been included in future capital works programs. The Branch’s water and waste educators attended 35 institutions and presented to 61 classes with 1,383 students and adults. There was a substantial increase in the number of requests for Waste awareness and minimisation lessons. There was also a 200% increase in the number of community organisations requesting Waste awareness presentations. Another major project was the determination of impacts on Council due to the carbon pricing mechanism component of the federal government’s Clean Energy Futures package. This project identified Council’s reporting obligations and future liabilities from Council landfill operations. Coordination and management of our third party certified Quality and Food Safety (HACCP) Management Systems continued with the successful recertification 42 of both systems for a further 3 years as well as the continued implementation of an ISO 14001 compliant Environmental Management System. Water Infrastructure Services Contingency Plans have been developed to manage business continuity of the Waste Water network Infrastructure in the scenario of loss of service through critical assets. Similar plans are being developed for Water network assets. Water infrastructure Services has commenced a major project to collect and validate asset data for use in a new Asset Management System. This system will facilitate a formalised approach to asset management and methodology within Water and Waste Services Group. It will also allow development and continuing review of management and maintenance programs. This will maximise the effectiveness of resourcing and funding water assets and will enhance the way in which water infrastructure is managed and maintained Planning has commenced for a major study to analysis the gaps in the current Water and Waste Telemetry and SADA networks to define what needs to happen now and provide strategic long term direction for where Council needs to be in the longer term. A study has been progressed to examine options for the better control of electricity usage across Council’s active water and wastewater assets due to the electricity tariff changes that are being mooted for the future. The functional rollout for Water Infrastructure Services is continuing with Goombungee and Oakey coming into the Group. Planning is now underway examining rationalising the workloads of the areas to reflect the resourcing available. In January and February 2013 major overflows were experienced from all three of Councils bulk Water Storages. These were the second largest on record for all three storages. The Emergency Action Plans for all three storages were activated and performed well. Annual dam safety inspections were carried out during July/ August 2012 and annual document revision for 2011/12 will be carried out to comply with the Dam Safety Condition Schedules issued by DEWS. The document review for 2011 was completed and reports issued to DEWS as required. Rectification works along the Wivenhoe pipeline Route were commenced to repair erosion and flood damage that had occurred due to the flood events of 2011 and 2012. Major controls valve and diversion works were carried out on the Western Trunk water supply trunk main to allow better management of supply flows to the western side of Toowoomba and to the Oakey supply line. This now allows the trunk main to be isolated and supply to Oakey to be maintained and vice versa. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Water Project Services Waste Services Water Project Services Branch is responsible for design, construction and commissioning of Water and Wastewater capital works projects Waste Services has worked through a period of major change in the last 12 months. The Queensland State Government introduced and then removed a Waste Levy. A price on Carbon was on, off again and then on and implemented with Council triggering the threshold set by the Government at its Toowoomba Waste Management Centre. As a result there is work underway with regard to the management of landfill gas at this site, as well as further progress on the expansion of the capacity of the facility, with detailed design well underway for the expansion of the facility and a landfill gas system to be retrofitted in the facility. The Toowoomba Wastewater Infrastructure Project (TWIP) program of works continued throughout 2012/13 including the construction of gravity and pressure sewer mains and sewage pumping stations. The $50 million program is being delivered through an Early Contractor Involvement (ECI) project delivery methodology with the following projects: • Highfields to Wetalla Water Reclamation Facility Trunk Sewerage Network; • SPS 55C Glenvale Trunk Sewerage Network (sewage pumping station at McDougall and South Streets); • Westbrook Trunk Sewerage Network (Westbrook to Kooringa Valley); • Mt Kynoch Water Treatment Plant Sludge Thickener; and • Western Trunk Sewerage Network (Oakey to Wetalla Water Reclamation Facility including sewage pumping stations at Oakey, Kingsthorpe, Gowrie Junction and Kooringa Valley). Construction work on all projects is nearing completion with commissioning of the infrastructure scheduled to commence mid-July 2013. Following commissioning of the new infrastructure, existing sewerage networks (gravity sewers, sewage pump stations, treatment plants) will be modified and/or decommissioned. The Highfields wastewater treatment plant, the Oakey wastewater treatment plant and the temporary Westbrook wastewater treatment plant will be taken out of service and decommissioned. Council has closed a number of smaller landfill sites as part of the implementation of its Waste Management Strategic Plan, and plans are underway for the conversion of some existing landfills to more environmentally friendly waste transfer stations. Concept planning is underway for waste transfer facilities at Kleinton, Greenmount and Pittsworth. Council has introduced its new generation waste collection contracts, which saw the introduction of a dual bin (garbage and recycling) kerbside collection service to properties within the collection zone, and the optional green waste service in certain parts of the region. Almost 56,000 properties are now serviced every week at the kerbside, and over 19,000 have taken up the optional green waste service, diverting over 6,000 tonnes of green waste from landfill. Council is working on plans for the rehabilitation of some of the landfills which it has closed focusing on higher impact locations first. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 43 44 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Finance & Business Strategy Financial Services Throughout the 2012/13 financial year the Financial Services Branch has worked through a wide variety of challenges to deliver professional advice and services to Council. The 2013/2014 Budget was adopted on 28 June 2013 and the 2013/2014 Fees and Charges on 18 June 2013. The Fees and Charges format on the Council website has been enhanced to enable viewing online using emerging technology. A detailed Standard Suite of Reports has been developed and is emailed to managers each month detailing operational and capital expenditure against budget resulting in more cohesive relationships developing between designated Management Accountants and Branch Managers. Ongoing budget training sessions were provided across Council for all Managers and budget preparers. The Financial Services Branch received 41,701 customer requests during the year - an increase of 16% over the previous year, with all rate notices issued within set timeframes. The ongoing development and review of Financial Services Branch policies was a continued focus. The achievements reported last year about the development of the Procurement Team continue with the commencement of On Line Requisitions on 19th November 2012. The number of invoices received without a purchase order reference has decreased from approximately 500 on hand at any one time to approximately 60. Identification and in-depth training of 150 order requisitioners has provided operational units with a point of contact for order creation, compliance and order receipting. Internal Audit has been a focus during the year with most functional areas of the Financial Services Branch audited. This process has resulted in the identification of opportunities to implement best practice and also to better identify areas of risk that have been mitigated. The overall process has had a significant value added outcome for the Branch and on the whole demonstrated that controls, systems and procedures were operating at an acceptable level are now performing at an enhanced level. The Financial Services Branch has been very much involved in the financial management of the Natural Disaster Relief and Recovery Arrangements with secondment of a management accountant to the program. Claims in excess of $120 million have been made to the Queensland Reconstruction Authority for the 2011 event and claims are anticipated of around $35 million for the 2013 events. Council’s Rate Arrears position throughout 2012/2013 decreased from 5.47% (as at 30 June 2012) to 4.71% (as at 30 June 2013) due to improved debt collection strategies. During the past three years the downward trend in rate arrears has been encouraging. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 45 Information, Communications & Technology In the 2012/13 reporting year, Council continued to deliver expanded, contemporary information, communications and technology solutions that save customers and staff time and money by providing access to the right information, at the right time in the format and from the location of their choice. 46 • Implementation of a Managed Print Service underway to reduce organisational document production costs progressing with projected savings of up to 30%. • Council also commenced a substantial revision of core systems that will provide the basis in the coming years of modern asset management and mobile field solutions. Implementation of new automated spatial facilities management technologies to support asset management and reporting. • Implementation of online Rates General Enquiries and Online payments. Particular achievements during the year included: • Procured replacement integrated systems for Finance, Payroll, Human Resource Management, Supply Chain and Asset Management, with detailed solution design well underway. • Council continued to work very closely with the NBN Co on the National Broadband Network rollout with the Toowoomba region being one of the earliest and fastest rollouts across the nation. Fibre services now available to 5 areas around the city with another 5 under construction, and a substantial urban area now has access to high speed fixed wireless services. • All ICT services were delivered for over 72hrs each week, with in excess of 99.5% availability • Enhanced customer service capabilities offered through the implementation of video conferencing solutions for external customers their premises and Council Service Centres. • Council Two Way Radio system network upgraded to improve communication quality and reliability. • Trial of GPS vehicle tracking systems completed with opportunities for improving plant and fleet utilisation now being targeted. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Customer Service Council continues to deliver an efficient and effective customer service experience through its customer contact centre and eight regional service offices. A number of new initiatives were launched throughout the year to provide residents with even more options to contact council. These included the implementation of a program to bring senior staff members to regional offices, the introduction of video conferencing facilities at regional hubs and the expansion of online options to include animal registrations and payment for most council services. We reached out to local communities and community groups through our Community Liaison Officer engagement and presence, and the introduction of the Councillor/Community Engagement Forums. 2012-2013 Financial Year Grade of Service (GOS) 82.23% answered within 20 seconds Calls Abandoned 3.07% Average Handling Time (AHT) 455 secs (7mins 35secs) After Call Work component 192 secs (3mins 12secs) Counter Transactions Counter AHT 74,186 Average talk time (talk plus hold) 263 seconds First Call Resolution (% of calls closed first call) 97.51% Average speed of answer 20 seconds Average handling time (talk time plus hold plus wrap time) 455 seconds Throughout the 2013/14 financial year, Customer Service will: 20 seconds 152,840 Figures for the 2012/2013 Financial Year: Looking forward Avg Speed of Answer Calls Answered These forums, scheduled across the Toowoomba Regional Council area, provided residents with an opportunity to discuss local issues first hand with the Mayor, Councillors and senior staff members within council. • Further expand our Video Conferencing capabilities to our regional offices • Continue to explore new opportunities and initiatives to make it easier to talk to council • Build and strengthen our involvement with the community by further developing our Councillor Community Engagement Forums, providing greater access and visibility via My Community Directory, and the work undertaken by our Community Liaison Officers. 476 secs (7mins 56secs) Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 47 People & Organisational Development The People and Organisational Branch (POD) plays a vital role in assisting Toowoomba Regional Council achieve its Corporate Plan objectives and to continue to be an employer of choice. In 2012/13, POD Branch focused on: • Developing and implementing workforce and succession planning strategies • Implementing Certified Agreements • Continuing to develop and implement programs that promote and enhance staff health and wellbeing • Gauging the engagement of staff through the ‘staff survey’ and working with stakeholders to implement outcomes of the survey. The Toowoomba Regional Council Number 2 Employees Certified Agreement paid the last pay increase provided for under the Agreement on 1 August 2013. The nominal Expiry date of that Agreement is 31 July 2014 and as such negotiations for the replacement Enterprise Agreement will commence in the New Year of 2014. The Toowoomba Regional Council Number 2 Salaried Officers Certified Agreement in contrast, has a nominal expiry date of 28 February 2015 and as such no negotiations will be undertaken in the 2013/2014 financial year. Apprentices and Trainees Continuing to develop effective strategies which will assist Council in addressing challenges brought about by the aging workforce will continue to be a priority. 48 Employee Relations During the 2012/13 financial year Council appointed 28 trainees and apprentices under the First Start program. Our new group of trainees consisted of 11 women, 17 men, 1 Aboriginal and Torres Strait Islander people, no persons with a disability and non-English speaking background and 22 young people aged 15-24 years. Year Men Women Non-English speaking background Aboriginal and Torres Strait Islander Peoples People with Disabilities Total number of employees 2012-13 1079 562 49 30 8 1641 2011-12 1093 569 47 29 11 1662 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Employee Engagement Our staff engagement survey tool “Your Voice” has provided Council with a unique opportunity to improve interactions between staff and identify strategies to advance the longer term goals of the organisation. The “Your Voice” survey is now used in all 27 Branches across Council as an improvement tool to increase the Branches overall performance and contribution to Council. Each Branch was initially tasked to identify at least 3 local action plans from the survey as being relevant, important and strategically applicable to the ongoing future success of the Branch and Council. Initially, 205 actions were identified and each Branch has progressively addressed each action plan to ensure that each target is achieved. Currently 59% of all action plans have been completed across Council with increasing the quality workplace communication being one of the more common actions being addressed. Workplace Health and Safety 19.00 18.19 18.00 18.35 20.00 17.45 17.00 15.00 16.05 16.00 10.55 10.00 15.59 6.81 15.00 5.00 14.00 4.40 0.00 LTIFR LTIFR LTIFR 2010-2011 LTIFR 2011-2012 LTIFR 2010-2011 LTIFR 2011-2012 LTIFR 2012-2013 Scheme Rate LTIFR 2012-2013 Scheme Rate The Local Government Workcare (LGW) Scheme contribution Rate for 2013-2014 has risen from 1.431% to 1.50%, a rise of 4.82. Toowoomba Regional Council’s contribution rate has risen from .879% to .916%, a rise of 4.2%. Although a rise in our contribution rate is not desirable it should be noted that the rise in our contribution rate is less than the average, with the actual contribution rate still the lowest amongst similar councils. The rise is due to industry trends and the actual increase is less than the scheme rate and reflects Council’s continued good performance in the management of Work Health and Safety and work related injuries. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 49 Stakeholder Engagement & Communication Throughout 2012/13 Stakeholder Engagement and Communication Branch focused on strategiccommunications in direct support to major projects and on specific stakeholder engagement tasks including the successful “Councillor Community Engagement Sessions”. The Branch also provided media liaison, advertising, graphic design, Web content, speechwriting, video and stills images production and stakeholder engagement services to the Council. Initiatives made during the year include the establishment of a Council Web Television studio. Capitalising on the increasing use of social media and Web-based communication tools Council developed the in-house Web TV capability to produce a weekly “Council News” segment that is hosted on YouTube, as well as regular video segments on any number of topics of interest to the community. Council’s flagship website has seen more than one million visits during 2012/13, while better than 1,500 individual posts were made on Council’s Facebook page, with 23,600 “likes’ registered as a result. Council “Tweeted” 1500 times throughout the year, attracting more than 2670 followers seeking up to date information on scheduled events as well as the unexpected such as the Australia Day flooding. Stakeholder Engagement and Communication Branch also communicated with residents via traditional media, issuing more than 580 media releases, alerts or speeches for use by elected representatives. The Branch issued almost 500 print media advertisements, commissioned and wrote 11 “Council Connections” episodes that ran on the Seven Network, produced 11 separate radio campaigns and a dozen different television campaigns through 2012/13. Community response has been positive with a total of 122 individual segments attracting thousands of hits and a regular audience of approximately 17,500 people. 50 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Governance The Council is the decision-making body for Council business; however, to manage the decision making process, five committees were established following the election to focus on: • Planning and Development • Water and Waste • Infrastructure • Environment and Community • Finance and Business Strategy Council has established a co-sourced model of service delivery in partnership with KPMG to assist in undertaking an independent and objective internal audit. This arrangement provides Council with access to extensive expertise and specialist skills, seamless delivery of services and the opportunity to mentor, build capacity and drive the development of new business models. All Councillors are members of each of the five committees with each committee having a chair. Portfolio leaders have been appointed to the four committees to share the workload. The committees reflect Council’s organisational structure. Agendas and Minutes for the meetings are published on Council’s website to demonstrate Council’s transparency and accountability. Council also hosts a range of civic functions, including the over 80’s Christmas Party, the Carnival of Flowers Garden Party, five citizenship ceremonies, the Mayor’s Prayer Breakfast and Mayoral Medals Awards. Another function managed by Governance Branch is Council’s internal audit to assesses and evaluate control measures to manage Council’s operational risks. This has been established in accordance with section 105 (1) of the Local Government Act 2009 and section 207 of the Local Government Regulation 2012. Council’s Audit Committee is established in accordance with section 105(2) of the Local Government Act 2009, section 210 of the Local Government Regulation 2012. The Committee is an advisory Committee to Toowoomba Regional Council (Council) pursuant to section 264 of the Local Government Regulation 2012. The primary objective of the Committee is to assist Council in fulfilling its corporate governance role and oversight responsibilities relating to accounting and reporting practices. Council’s Audit Committee was reviewed and restructured during 2011/12 to reflect ‘better practice’ and the new regulations. The new Committee includes four independent and external members, with two Councillors. Looking forward Throughout the 2013/14 financial year, Governance will: • Review and ensure compliance with policies, standards, codes and other legislative requirements, and; • Integrate audit and risk management to improve assurance and value to Council. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 51 52 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Legislative Information 2012/13 CONTENTS Resolutions made by Council 53 Councillors 54 Councillor remuneration, including superannuation contribution Councillor expenses, reimbursements and vehicles TRC expenses reimbursement policy Facility/device provided for Councillor use Orders and recommendations Competitive neutrality complaints Executive remuneration Overseas travel Council meeting attendance Complaints made, resolved and unresolved 54 54 55 58 59 59 59 60 60 61 Resolutions made by Council 1. That Council adopt the remuneration payable to Councillors as set by the Local Government Remuneration and Discipline Tribunal, as follows: REMUNERATION RATES* Mayor Deputy Mayor Councillor Resolution made by Council on January 24, 2012 Resolution made by Council on January 22, 2013 From 1 January to 31 December 2012 From 1 January to 31 December 2013 $ 150,864 pa $ 102,862 pa $ 89,147 pa $154,636 pa $105,434 pa $91,376 pa *Set by the Local Government Remuneration Remuneration and Discipline Tribunal Resolution made by Council November 18, 2008. 1. That Council adopt the approved amended Councillor Expenses Reimbursement Policy pursuant to section 236B and 250AR Local Government Act 1993, to authorise the payment of reasonable expenses and the provision of facilities associated with the discharge of Councillors’ duties and responsibilities. 2. That public notification about the Councillor Expenses Reimbursement Policy be made pursuant to section 186 of the Local Government Regulation 2012. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 53 Councillors Councillor remuneration, including superannuation contribution (as required by S186 (a) of the Local Government Regulation 2012) COUNCILLOR REMUNERATION PAID Councillor Superannuation Remuneration Antonio, Paul Cr Williams, Mike Cr Cahill, Bill Cr Glasheen, Anne Cr Scotney, Ros Cr Taylor, Carol Cr Sommerfield, Nancy Cr McDonald, Geoff Cr Gouldson, John Cr Tait, Chris Cr Englart, Sue Cr Total (Council Contribution – 12%) $152,658.09 $104,088.74 $90,209.92 $90,209.92 $90,209.92 $90,209.92 $90,209.92 $90,209.92 $90,209.92 $90,209.92 $90,209.92 $18,319.56 $12,490.68 $10,825.00 $10,825.00 $10,825.00 $10,825.00 $10,825.00 $10,825.00 $10,825.00 $10,825.00 $10,825.00 $1,068,636.11 $128,235.24 Councillor expenses, reimbursements and vehicles (as required by S186 (b) of the Local Government Regulation 2012) COUNCILLOR EXPENSES, REIMBURSEMENTS AND VEHICLES Councillor 54 Accommodation Antonio, Paul Cr Williams, Mike Cr Cahill, Bill Cr Glasheen, Anne Cr Scotney, Ros Cr Taylor, Carol Cr Sommerfield, Nancy Cr McDonald, Geoff Cr Gouldson, John Cr Tait, Chris Cr Englart, Sue Cr $739.74 $1,564.50 $197.45 $1,140.10 Total $7,140.02 $1,980.55 $1,181.15 $336.53 Professional Development Travel & Transfers $2,583.06 $1,033.71 $1,451.50 $3,478.71 $255.79 $4,735.47 $4,853.80 $1,958.15 $4,461.15 $615.51 $396.69 $2,325.41 $2,501.82 $121.36 $1,435.83 $15,458.66 $2,336.67 $3,242.09 $877.36 $790.12 $25,823.54 $31,493.82 $2,404.50 Council Vehicle Provided Y Y Y Y N Y Part N Part Part Part Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Total Meals Hospitality $30,026.16 $15,768.00 $19,920.00 $23,856.00 $1,123.31 $163.64 $19.93 $266.17 $247.09 -$3,027.22 -$2,960.85 $13,944.00 $18,968.88 $684.11 $537.55 -$2,562.62 -$2,902.77 -$1,168.82 $11,056.80 $12,556.80 $4,316.41 $84.94 $34,017.55 $18,004.45 $18,683.02 $27,149.59 $15,714.45 $20,653.58 $25,822.62 $2,835.51 $14,081.98 $10,354.48 $5,948.78 -$24,731.16 $150,413.05 $2,879.65 $247.09 $193,266.01 Councillor Payment Cost -$3,027.22 -$3,027.22 -$3,027.22 -$3,027.22 TRC Expenses Reimbursement Policy • Attending conferences of local government industry associations or professional bodies (i.e. LGAQ, UDIA AIOP, etc) 1. Policy title • Attending civic ceremonies and community events such as representing Council at Anzac Day ceremonies or opening a school fete, where they have been formally invited in their capacity as Councillor to undertake the official duty • Attending public meetings, annual meetings or presentation dinners where invited as a Councillor • Attending meetings of community groups (Scout Associations, Progress Associations, etc) where invited to speak about Council programs or initiatives • Private meetings with constituents (residents, ratepayers, community groups, developers, etc), where arranged through official Council channels and details of discussions are documented in official records or diaries. Expenses Reimbursement Policy (Adopted by Council 19 November 2008 - Committee of the Council - 11 and 12 November 2008 - Clause 21) 2. Purpose The purpose of this policy is to set the parameters to authorise the payment of reasonable expenses incurred, or to be incurred, by councillors; and provide facilities, including, administrative support staff, to assist councillors to discharge their duties and responsibilities, having regard to local circumstances. 3. Organisational scope This policy applies to the Mayor, Deputy Mayor and Councillors and is made pursuant to Section 236B and 250AR of the Local Government Act 1993 and the principles approved by the Minister. 4. Policy statement This policy, when approved by the chief executive of the Department and adopted by Council, authorises the: Attending or participating in a community event, community group, or being a representative on a board as a community member is not regarded as ‘Official Council Business’. Councillors: includes the Mayor, Deputy Mayor and other Councillors, unless specifically identified. • Payment of reasonable expenses incurred, or to be incurred, by Councillors; and Provision of facilities, including, administrative support staff, to assist Councillors in discharging their duties and responsibilities. • Where Councillors have special needs or suffer from some form of impairment, the Expense: Expenses are payments reasonably incurred, or to be incurred, in connection with Councillors discharging their duties. The expenses may be either reimbursed to Councillors or paid direct by Council for something that is deemed a necessary cost or charge. Expenses are not included as remuneration. • special access and equity needs of the Councillor may result in the provision of modified furniture, voice-activated software, larger computer monitors, or other changes to this policy as required. Private vehicle use: Use of a vehicle for other than official Council business is private use. 5. Definitions Approved: means approved by Council resolution. Chief Executive of the department: the Director General of the Department of Local Government, Sport and Recreation. Council business: Activities conducted on behalf of Council where a Councillor is required to undertake certain tasks to satisfy legislative requirements, perform ceremonial activities, or achieve business objectives of the Council. Council business should result in a benefit being achieved either for the local government and/or the local community. This includes: • Preparing for, attending and participating in Council meetings, committee meetings • workshops, deputations and inspections Facility: Facilities provided to Councillors that are the ‘tools of trade’ and required to enable them to perform their duties with relative ease and at a standard appropriate to fulfil the community expectation for their role. Professional development: encompasses all types of facilitated learning opportunities, for example, training provided by a Government Department (e.g. Department of Local Government), or Industry Body (e.g. Local Government Association of Queensland). Purchase of limited private use rights: In lieu of keeping a vehicle log and paying Council for any private use, based on actual kilometres, Councillors may purchase the rights to the limited private use of the Council vehicle at a cost of $2,800 pa (indexed to the CPI). This cost has been determined by estimating a fair value for private use, based on the variable costs in operating a vehicle (fuel, general and routine maintenance and tyres) plus increased depreciation. Reasonable: Councils must make sound judgements and consider what is prudent, responsible and acceptable to the community when determining reasonable levels of facilities and expenditure. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 55 6. Principles This policy has been written to be compliant with the four underpinning principles set by the Minister, i.e. • Use of Public Money in the public interest by responsible budgeting and accounting • Fair and reasonable allocation of Council resources (allowances, facilities and other benefits) • Transparent decision making by public disclosure of policy and resolutions; and • Accountability for expenditure and use of facilities through full justification and acquittal. 7. Policy content 7.1 Commencement The Toowoomba Regional Council Expenses Reimbursement Policy will take effect immediately it is adopted by Council (following the endorsement of the Chief Executive of the Department). The previous Expenses Reimbursement Policy will cease to have effect at this date. 7.2 Limitation This policy deals with reimbursement of expenses or provision of a facility to Councillors, but does not apply to: • The conduct of Civic Functions; or • The remuneration of Councillors. 7.3 • Use their personal vehicle for Council business and claim an allowance for the kilometres travelled. Such allowance will be the rate set by the Australian Taxation Office for vehicle usage and based on a log book kept by the Councillor that records the purpose of each trip for business purposes; or • Use a Council-provided vehicle (see section 7.5.5 and the definition of ’Purchase of Limited Private Use Rights’ in section 5). Travel bookings: All Councillor travel approved by this policy or Council will be booked and paid for by Council. Economy class is to be used where possible although business class may be approved in certain circumstances (e.g. where the duration of the flight exceeds 2 hours). Airline tickets will not be transferable and will only be procured for the Councillor’s travel on Council business. They will not be used to offset other unapproved expenses. (e.g. cost of partner or spouse accompanying the Councillor.) Travel Insurance is payable to cover Councillors travelling for official Council businesses. Notes: • Requests for travel should be made in sufficient time to take advantage of discounts and gain access to the widest range of flights • Councillors are to travel via the most direct route, using the most economical and efficient mode of transport • All fines incurred while travelling in either Council or privately owned vehicles when attending to Council business, will be the responsibility of the Councillor incurring the fine. This does not include toll fees • Councillors will be responsible for all private costs (e.g. applying for or renewing their passports). General entitlement Councillors are entitled to be reimbursed for expenses incurred in representing Council and provided with facilities to assist them in undertaking their duties, as described below. 7.4 Expenses 7.4.1 Professional development Entitlement: Council encourages Councillors to undertake relevant professional development and will pay for / reimburse Councillors for all associated reasonable costs (including registration, travel, accommodation, meals, etc) without further authorisation, where the activity is: • associated with the Councillor’s portfolio; or • organised by a Government Agency or an Industry body (e.g. LGAQ, ALGWA, COMSEQ). Where Professional Development opportunities arise that are outside of these parameters, Council approval will be required. Note: Registrations should be made in sufficient time to take advantage of any ‘early bird’ discounts. 7.4.2 Travel costs Entitlement: Councillors are entitled to be reimbursed for all travel costs (including local, regional, intrastate and overseas travel) when representing Council on Council business. 56 Vehicles: Councillors may elect to either (but not both): 7.4.3 Accommodation Entitlement: Councillors will be entitled to stay at motel / hotel accommodation (3 or 4 star) when it is considered necessary to attend to Council business, or where it is not practical for the Councillor to return home for the night. When attending conferences or workshops, accommodation will be booked and paid for by Council and will, where practical, take advantage of the package provided by conference organisers unless Council has granted prior approval. Where accommodation is provided outside of the region, Council may pay an additional Incidental Daily Allowance of $20.00 per day to cover additional incidental costs (phone calls, newspapers, laundry / dry cleaning, etc) incurred while Councillors are travelling and staying away from home overnight. Note: Requests for accommodation should be made in sufficient time to take advantage of discounts and gain access to the widest range of accommodation options. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 7.4.4 Meals 7.5.2 Entitlement: Councillors are entitled to be reimbursed for the cost of a meal when travelling or attending to Council business outside the region. Provided: • The Councillor incurs the cost personally; and • The meal was not provided: • As part of the registration costs of the activity/ event; or • 7.4.5 Personal Protective Equipment (PPE) Entitlement: Councillors will be provided with all necessary safety equipment (to the standard supplied to employees). Councillors are expected to observe the appropriate Workplace Health and Safety measures when at any workplace. Hospitality expenses Entitlement: Councillors are entitled for reimbursement of reasonable costs to entertain dignitaries. Hospitality expenses may include meals, appropriate gifts and reasonable alcohol. 7.4.6 Responsibility: Council will be responsible for the ongoing maintenance and reasonable wear and tear costs of Council-owned equipment that is supplied to Councillors for official business use. This includes the replacement of any facilities that fall under Council’s asset replacement program. 7.5.3 During a funded flight. Maintenance costs of any Council-owned equipment. 7.5.4 Transfer expenses Entitlement: Councillors are entitled to be reimbursed for transfer costs (e.g. taxi fares or reimbursement of public transport tickets (rail, ferry, bus) associated with travelling for Council business. Identification, uniform, etc. Councillors will be provided with all necessary identity cards, access cards, name badges and be eligible to participate in the same Corporate Wardrobe scheme and under the same conditions that applies to employees. 7.5.5 Vehicle 7.5 Provision of facilities 7.5.1 Administrative tools and access to Council office amenities • Use their own vehicle for Council business (see section 7.1.2); or Entitlement: Councillors are entitled to use the following facilities: • Purchase the limited private usage of a Councilprovided vehicle and execute a Private Use of Motor Vehicle Agreement with Council as attached as Schedule A. • • • Entitlement: Councillors may elect to: Desk, shared office space and meeting rooms in the City Hall, together with ‘hot desk’ facilities at each service centre (bookings need to be made through the Manager of the Service Centre) Shared access to office equipment, including a multi-purpose photocopier/scanner/printer Home office facilities including multi-function device (photocopier/scanner/printer) The maximum value of the vehicle provided by Council will be: • For Councillors – to the value equivalent to the value set for Council Managers; and • For the Mayor – to the value equivalent to the value set for Council Executive officers. • Secretarial support; and • A choice of: Note: • a mobile phone or Blackberry (with or without a hands-free kit); and • • Laptop computer or desktop computer, both with internet access. Councillors are to travel via the most direct route, using the most economical and efficient mode of transport although incidental deviations are allowed where the • distance travelled is not material; and • All fines incurred while travelling in either Council or privately owned vehicles when attending to Council business, will be the responsibility of the Councillor incurring the fine. This does not include toll fees. Notes: • Provision of a Council-provided computer is primarily for Council business, however, incidental private use is allowed where usage complies with Council’s policies; • Private phone calls, text messages, etc shall be reimbursed by the Councillor at the rates charged to Council; and • Council facilities (including stationery) are not to be used for personal or political purposes. 7.5.6 Operating (including fuel costs) Entitlement: Council will meet all operating costs and provide fuel cards for Councillors driving a Councilowned vehicle. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 57 7.5.7 Car parking amenities 8 . Claims for reimbursement All claims for reimbursement of expenses will be made on the approved form and submitted with original receipts to the Manager, Governance and Administration. Entitlement: Councillors will be provided with car parking at the rear of the City Hall, Toowoomba. Where parking outside the region on Council business, Councillors will be entitled to be reimbursed for the cost of parking upon making a claim on the approved form. 7.5.8 Where claims are certified by a Councillor as complying with this policy, no other authorisation for payment will be necessary. Claims must be presented within 3 months of incurring the expense and claims will be paid on a monthly basis. Insurance cover Responsibility: The Council has included Councillors in its Workers’ Compensation coverage (Local Government Self Insurance Scheme – LGW) that provides for a level of benefits substantially the same as for an employee of Council with the exception that elected members can not bring a common law damages action against Council under the Worker’s Compensation & Rehabilitation Act 2003. 9. Councillors accept full responsibility for the accuracy of each claim Failure to comply with this policy, falsifying claims or logbooks or the misuse of facilities may breach the Councillors Code of Conduct and / or represent an offence under the Criminal Code and may be referred to the Crime and Misconduct Commission. This covers Councillors while they are engaged in official Council business. Activities would include, but are not limited to, such things as attending a Council meeting or workshop, representing Council at an official function, or attending activities at another Council or location that is relevant to their elected position. 10 . Cancellation of travel and accommodation If a Councillor, without reasonable excuse, cancels travel or accommodation previously planned and booked by the Council, then the Councillor will be required to reimburse to the Council, all costs that are not recoverable through travel insurance. Benefits under this scheme would consider the employment circumstances of any injured person. Should the Councillor be self-employed or undertake other work for an employer other than a Council and was incapacitated for one or both occupations then regard would also be had for the actual income loss and a rate of pay calculated in terms of the Act. 11. Reporting The Manager, Governance and Administration shall submit quarterly reports to Councillors on all categories of expenses reimbursed to Councillors. A report summarising all expenditure in relation to this policy shall be included in the Council’s Annual Report. The Council has included Councillors under its Professional Indemnity policy (Local Government Mutual – LGM). Facility/device provided for Councillor use (as required by S186 (b) of the Local Government Regulation 2012) FACILITY/DEVICE PROVIDED FOR COUNCILLOR USE Councillor 58 Laptop Computer SmartPhone iPad Printer Antonio, Paul Cr Yes Yes Yes Williams, Mike Cr Yes Yes Yes Cahill, Bill Cr Yes Yes Yes Yes Glasheen, Anne Cr Yes Yes Yes Yes Scotney, Ros Cr Yes Yes Yes Taylor, Carol Cr Yes Yes Yes Sommerfield, Nancy Cr Yes Yes Yes McDonald, Geoff Cr Yes Yes Yes Gouldson, John Cr Yes Yes Yes Tait, Chris Cr Yes Yes Yes Englart, Sue Cr Yes Yes Yes Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Orders and recommendations Made under s180 or 181 of the Act (Inappropriate Conduct of a Councillor and Disciplinary action taken): Nil ORDERS AND RECOMMENDATIONS Complaints about the conduct or performance of Councillors (as required by S186 of the Local Government Regulation 2012). Number Orders and recommendations made under section 180(2) or (4) of the Act, and orders made under section 181 of the Act. 0 the name of each councillor for whom an order or recommendation was made under section 180 of the Act or an order was made under section 181 of the Act. N/A Description of the misconduct or inappropriate conduct engaged in by each of the councillors. N/A Summary of the order or recommendation made for each councillor. N/A Complaints about the conduct or performance of councillors for which no further action was taken under section 176C(2) of the Act. 0 Complaints referred to the Chief Executive Officer. 0 Executive under section 176C(3)(a)(i) of the Act. 0 Complaints referred to the mayor under section 176C(3)(a)(ii) or (b)(i) of the Act. 0 Complaints referred to the department’s Chief Executive under section 176C(4)(a) of the Act 0 Complaints assessed by the Chief Executive officer as being about official misconduct. 0 Complaints heard by a regional conduct review panel. 0 Complaints heard by the tribunal. 0 Complaints to which section 176C(6) of the Act applied. 0 Competitive neutrality complaints COMPETITIVE NEUTRALITY COMPLAINTS Investigation Notices Given References to QCA Nil Nil Referee QCA Recommendations Recommentdations Nil Nil Business Activities Accredited Type 2 Water & Wastewater Roads Private Works Type 3 Fleet & Plant Services Building Certification Aquatic Facilities Quarries Cemeteries Refuse Collection Waste Management Areodromes Laboratory Services EXECUTIVE REMUNERATION Number of Senior contracted staff Total remuneration range* 1 5 1 1 (Part year remuneration) $300,000 - $350,000 $200,000 - $250,000 $100,000 - $150,000 $50,000 - $100,000 *The total remuneration includes annual salary, superannuation and non-cash benefits. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 59 Overseas travel (as required by S188 of the Local Government Regulation 2012) OVERSEAS TRAVEL Name Position Destination Purpose Wanganui (New Zealand) Promote Sister City Relationships $1,803.51 Economic Development $3,357.60 Wanganui (New Zealand) Promote Sister City Relationships $2,403.91 Paju (Korea) Paju Chamber of Commerce & Industry Business Expo $2,308.63 Councillor Wanganui (New Zealand) Promote Sister City Relationships $1,957.72 Sommerfield, Nancy Cr Councillor Wanganui (New Zealand) Promote Sister City Relationships $1,764.03 Garmany, Shamus Principal Economic Development Officer Guangzhou (China) Economic Development $3,456.78 Morey, Jane International Secretariat Wanganui (New Zealand) Promote Sister City Relationships Allpass, Andrew Sports Tourism Wanganui (New Zealand) Officer Promote Sister City Relationships Somers, Stewart General Manager Planning & Development Paju Chamber of Commerce & Industry Business Expo Antonio, Paul Cr Mayor Williams, Mike Cr Deputy Mayor Guangzhou (China) Glasheen, Anne Cr Taylor, Carol Cr Councillor Cost $4,309.79 Paju (Korea) Total Cost $2,325.35 $23,687.32 Council meeting attendance COUNCIL MEETING ATTENDANCE MEETINGS ATTENDED 60 ABSENT COMMITTEE PARTIAL ATTENDANCE – COMMITTEE MEEETING ORDINARY/ SPECIAL OFFICIAL COUNCIL BUSINESS ILL OR PERSONAL REASONS Cr. R.P. Antonio 51 0 17 5 0 Cr. W.W. Cahill 48 0 16 3 6 Cr. S.M. Englart 48 0 16 0 9 Cr. A.C. Glasheen 49 1 17 1 5 Cr. J.J. Gouldson 48 0 18 2 5 Cr. G.C. McDonald 55 0 17 0 1 Cr. R.S. Scotney 53 2 17 0 1 Cr. N.M. Sommerfield 53 0 17 3 0 Cr. C.R. Tait 55 0 18 0 0 Cr. C.E. Taylor 51 0 15 5 2 Cr. M.A. Williams 55 0 16 1 1 Total Meetings 55 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 18 Complaints made, resolved and unresolved Administrative Action Complaints Processed 2011/12 & 2012/13 Unresolved 2011/12 147 Made 2012/13 420 Resolved 2012/13 557 Unresolved 2012/13 10 Toowoomba Regional Council’s commitment to dealing with administrative action complaints Council is committed to providing the highest quality and level of service to the community and welcomes feedback. Administrative action complaints encompass all complaints made to Council about its administrative actions. Council is committed to dealing fairly with all complaints in a timely manner and at the local level where possible. Internal reviews of Administrative Actions are undertaken at 2 levels, with the initial review undertaken by the operational area (predominantly undertaken by the Environmental Health Branch (involving Regulated Parking and Animal Management) with the Governance Branch undertaking subsequent reviews and reviews of Information Privacy, Right to Information applications and other matters. The Branch ensures fair outcomes are delivered without the need for complainants to resort to the court system. Implementation of the complaints management process and an assessment of performance Council’s performance in resolving administrative action complaints has been significant. A total of 227,026 contacts were made to Council in 2012-13, of these, 0.25% were administrative action complaints. Of the 560 administrative action complaints processed in the 2012/13 year, 98% were resolved with 43% substantiated. The substantial reduction in the number of unresolved (carry-over complaints) from 147 to just 7 has been particularly pleasing. The investigation of administrative action complaints contribute to the improvement of Council services through the identification of systemic issues and recommendations to the relevant areas of Council to remedy the shortcomings. The statistics demonstrate Toowoomba Regional Council’s commitment to undertaking reviews of administrative actions in an objective and independent manner. Where complaints are substantiated, Council endeavours to learn from its mistakes. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 61 62 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Community Financial Report 2012/13 CONTENTS Purpose of the Community Financial Report Highlights from 2012/13 Statement of Comprehensive Income What we earned What we have spent Statement of Financial Position What do we own? What did we spend on assets? What do we owe? Statement of Changes of Equity Statement of Cash Flows Financial Sustainability Measures Summary 63 63 63 64 64 64 64 65 65 65 65 66 67 Purpose of the Community Financial Report The purpose of the Community Financial Report is to give community members a plain English summary of Council’s Financial Statements. In accordance with Section 179 of Local Government Regulation 2012 the report focuses on: • • • • • Statement of Comprehensive Income The Statement of Comprehensive Income is often referred to as the Profit and Loss statement. This statement shows what Council has earned (revenue) and what Council has spent (expenses) throughout the year. Statement of Comprehensive Income Statement of Financial Position Statement of Changes in Equity Statement of Cash Flows Measures of Financial Sustainability In summary, Council’s result for the reporting period was: Council’s Financial Statements must be certified by both the Mayor and the Chief Executive Officer as “presenting fairly” the Council’s financial results for the year. They are also required to be adopted by Council – ensuring both responsibility for and ownership of the Financial Statements by management and elected representatives. Highlights from 2012/13 Toowoomba Regional Council continued to deliver sound financial results for the 2012/13 year. Some highlights of our results were: • Increase in capital funding for flood repair works • Completion of several major flood recovery projects. What we have earned (Revenue) $’000’s Recurrent Revenue 260,099 Capital Revenue 104,523 Total Revenue 364,622 What we have spent (Expenses) $’000’s Recurrent Expenses 260,279 Capital Expenses 2,075 Total Expenses 262,354 Net Result 102,268 The Net Result represents the money that is available for council to upgrade or build new community assets, either now or in the future. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 63 What we have earned Statement of Financial Position There are two main categories of revenue for the financial year – recurrent revenue and capital revenue. The Statement of Financial Position is often referred to as the Balance Sheet and is a snapshot of the financial position of Council at 30 June. The statement measures what Council owns (Assets) and what Council owes (Liabilities). The difference between these two components is the net wealth (Equity) of Council. What we have earned Rate and levies 52% Fees and charges 9% Contract works 3% Grant, subsidies and contributions 5% Interest revenue 2% Capital revenue 29% Assets and Liabilities are divided between Current and Non-Current. Generally, an item is classified as current if it is expected to be realised or settled within twelve months. Other items are classified as Non-Current. In summary, Council’s position at 30 June 2013 was: Recurrent Revenue Council’s recurrent revenue is money raised that is used to fund the operations of council. Recurrent revenue is the major source of revenue for Council and primarily earned from sources such as, Rates and Levies, and Fees and Charges. $’000’s Current Assets 199,979 Non-Current Assets 3,844,757 Total Assets (What We Own) Council also aims to maximise its revenue from other sources by actively pursuing grants and subsidies from the state and federal government and investing surplus funds to earn interest. Current Liabilities Capital Revenue Total Community Equity 4,044,736 52,869 Non-Current Liabilities 247,369 Total Liabilities (What We Owe) 300,238 3,744,498 Council’s capital revenue is used to construct council’s assets now and in the future. Council’s capital revenue consists of grants, contributions and subsidies, developer contributions as well as gain on the disposal of fixed assets. Total revenue for the year increased by $47m from the previous year. The main reason for this increase is the increase in Capital Grants received to fund major flood repairs from the 2011 flood event, and 2013 extreme weather and flood events. What we have spent What do we own? Council incurs both recurrent expenses and capital expenses. Most of Council’s current assets are cash and other receivables. Recurrent expenses are the main expense of Council and represent the cost of providing services, operating facilities and maintaining assets. These include employee costs, materials and services, finance costs and depreciation. Council’s major asset class is Property, Plant & Equipment. These assets make up 95% of Council’s assets. Infrastructure assets such as roads, drainage, water and wastewater make up the bulk of the property, plant and equipment and provide benefit direct to the community. Recurrent expenses Employee costs 38% Materials and services 31% Finance costs 4% Depreciation and amortisation 27% Depreciation and Amortisation Expense makes up approximately one quarter of Council’s operating expenses. This item represents an allocation of the use or deterioration of the community assets over the expected life of the assets. How Council performs in managing its assets is explained in the Statement of Financial Position and Measures of Financial Sustainability sections of this report. 64 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL What are our assets Cash assets and cash equivalents 4% Trade and other receivables 1% Property, plant and equipment 95% What did we spend on assets? Statement of Changes in Equity What we spend to build or enhance our assets is reflected in the Statement of Financial Position as it increases the value of our assets. The difference between assets and liabilities is the total community equity or the net wealth of the Council. The Statement of Changes in Equity shows the overall change in Council’s “net wealth” over the year. At 30 June 2013 this was an amount of $3.744m (that is Assets of $4.044m less Liabilities of $0.3m) A significant amount of council’s activities are focussed on the maintenance, upgrade and construction of fixed assets to ensure there are adequate infrastructure services for community use. These activities are undertaken in accordance with Council’s long-term asset management plan which covers a period of ten years. This year council spent $193.3m to renew, upgrade and build new assets for the community. The graph below shows the how the money was spent on different types of assets. Capital Expenditure by Asset Class Land 1% Buildings 2% Plant & equipment 7% Road & bridge network 62% Water 3% Wastewater 20% Drainage 2% Other assets 3% This community equity consists of an asset revaluation reserve and retained surpluses. The asset revaluation surplus comprises amounts representing the change in the value of Council’s assets over time. Council’s retained surplus represents amounts available to be invested into assets (now or in the future) to provide services to the community. The net result from the statement of comprehensive income changes the balance of the retained surplus. Equity (Net Wealth) Investment in capital assets 60% Asset revaluation surplus 40% In accordance with Australian Accounting Standards, Council records assets at their fair value. Re-valuations of each asset class are undertaken on a regular basis to ensure the accurate recording of fair value. In 2013 this resulted in a revaluation surplus of $94.8m which was included as Other Comprehensive Income on the Statement of Comprehensive Income. This is a non-cash adjustment to reflect the increase in asset values. What do we owe? Statement of Cash Flows Liabilities are the amounts councils owes to suppliers, employees and lenders both now and in the future. This also includes provisions for future entitlements which comprise of money which we will pay our employees in the future (e.g. Long Service Leave) and money set aside to fund the future rehabilitation of our refuse sites and quarry pits. The Statement of Cash Flows shows where Council’s cash came from and how it was spent throughout the year. This differs from the earlier reports as “non-cash items”, such as depreciation and donated assets, are excluded. The majority of council’s liabilities are non-current and represent long-term loans taken out to undertake the construction and purchase of community assets. Council reviews its loan requirements on an annual basis. Total liabilities as at 30 June 2013 were $0.3m. What do we owe Trade & other payables 10% Provisions 37% Borrowings 52% Other 1% $’000’s Opening Balance 171,292 Plus Cash Received 410,420 Less Cash Spent 417,727 Cash Available at End of Year 163,985 Cash available is used to invest and utilise for future outlays. Council’s cash is wisely invested so the interest earned contributes to the funding of operational expenses. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 65 Financial Sustainability Measures Financial sustainability is achieved by Council being able to maintain its infrastructure and remain financially viable over the long-term. Section 169 (5) of Local Government Regulation 2012 outlines the three measures of financial sustainability that Council must publish. In addition, the Department of Local Government, Community Recovery and Resilience sets target ranges for each of these measures. 1. Asset Sustainability Ratio Indicates if Council is renewing or replacing existing infrastructure assets at the same rate that the assets are wearing out. The target for 2013 is a ratio of greater than 90%. If the target ratio is not reached over the medium to long term, Council may face a reduction in the asset’s service levels and/or useful lives which would create a burden on future ratepayers. Asset Sustainability Ratio Target Range 225.00% Asset Sustainability Ratio 214.90% 200.00% 175.00% 194.60% 150.00% 125.00% 100.00% 75.00% 85.20% 67.30% 50.00% 63.00% 64.20% 66.40% 65.20% 55.80% 54.60% 25.00% 0.00% 2012/3 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22 Council’s result of 194.6% indicates Council is investing in large infrastructure projects – such as the major wastewater pipe lines from Cambooya and Oakey to Toowoomba; other capital projects delayed since amalgamation; and the major flood reconstruction program. This is a deliberate strategy to replace essential assets and the performance consequences are understood. 2. Net Financial Liabilities Ratio Indicates the extent to which operating revenue raised by Council can cover what it owes (i.e net liabilities). The target ratio over the long-term is less than 60%. A ratio above the target level over a long-term is indicative of a Council that is undertaking or has undertaken significant infrastructure projects. Ratios over the target levels for a long period can be maintained in Council’s with sound financial management systems and the ability to service current and projected debt levels. Net Financial Liabilities Target Range is less than 60% Net Financial Liabilities Ratio 100.00% 91.60% 87.10% 82.60% 80.00% 76.70% 60.00% 77.60% 72.30% 63.60% 61.60% 48.90% 40.00% 38.60% 20.00% 0.00% 2012/3 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22 Council’s result of 38.6% is within the target range and indicates that available operating revenues are available to meet liabilities. 66 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 3. Operating Surplus Ratio Indicates the extent to which revenue raised by Council (excludes capital grants and contributions) covers it’s operational expenses. The target range for this ratio is between 0% and 10%. Should the target ratio not be maintained over the medium to long-term, Council may be unable to withstand unexpected financial events without needing to significantly increase rates, borrow money or reduce capital expenditure programs. Operating Surplus Ratio Target Range = 0% to 10% Operating Surplus Ratio 7.00% 6.00% 5.00% 4.00% 3.00% 2.90% 2.00% 1.80% 1.00% 1.20% 0.00% -1.00% -0.07% 2.90% 2.90% 2.60% 1.50% 1.60% 0.20% 2012/3 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22 Council’s negative result of 0.07% for the current year shows that Council’s operating revenue was slightly less than the amount required to cover operating expenses in the current year. Summary The financial statements indicate that Council has finished the 2012/13 financial year in a financial position which was a slight improvement on the budgeted position. Toowoomba Regional Council will continue a commitment to sound financial management through long-term financial planning to ensure the success and stability of the region. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 67 68 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Legislative Information 2012/13 CONTENTS Statement of Comprehensive Income 70 Statement of Financial Position 71 Statement of Changes in Equity 72 Statement of Cash Flows 73 Notes to the financial statements 74 1 2 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Significant accounting policies (a) Components of council functions (b) Analysis of results by function Revenue analysis Grants, subsidies, contributions and donations Capital income Gain (loss) on the disposal of capital assets Employee benefits Materials and services Finance costs Depreciation and amortisation Capital expenses Loss on write-off of capital assets Cash assets and cash equivalents Trade and other receivables Inventories Non-current assets classified as held for sale Equity investments Property, plant and equipment Intangible assets Trade and other payables Provisions Borrowings Other liabilities Asset revaluation surplus Retained surplus Commitments for expenditure Events after balance date Contingent liabilities Superannuation Trust funds Reconciliation of net result for the year to net cash inflow (outflow) from operating activities 32 Controlled entities 33 Financial Instruments 34 National competition policy 74 86 87 88 88 89 89 89 90 90 90 91 91 91 92 92 92 92 93 101 101 101 102 103 103 104 104 104 105 105 106 106 Management Certificate 115 Independent Audit Report 116 Sustainability Statements 118 107 108 112 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 69 Statement of Comprehensive Income For the year ended 30 June 2013 2013 $’000 2012 $’000 3 (a) 3 (b) 3 (c) 3 (d) 3 (e) 4 (i) 190,940 32,928 8,270 9,263 487 18,211 260,099 178,535 32,830 10,393 20,801 2,445 26,822 271,826 4 (ii) 104,104 104,104 364,203 45,543 45,543 317,369 5 2 419 364,622 4 317,374 7 8 9 10 (99,292) (80,396) (9,358) (71,233) (97,270) (82,683) (9,458) (68,712) (260,279) (258,123) (2,075) (262,354) (2,839) (260,962) 102,268 56,412 59,810 59,810 318,696 318,696 162,078 375,108 Note Income Revenue Recurrent revenue Rates and levies Fees and charges Interest received Sales of contract and recoverable works Other recurrent income Grants, subsidies, contributions and donations Total operating revenue Capital revenue Grants, subsidies, contributions and donations Total revenue Capital income Total income Expenses Recurrent expenses Employee benefits Materials and services Finance costs Depreciation and amortisation Total operating expenses Capital expenses Other capital expenses Total expenses Net result Other comprehensive income Increase in asset revaluation surplus Total other comprehensive income Total comprehensive income for the period 11 The above statement should be read in conjunction with the accompanying notes and Summary of Significant Accounting Policies. 70 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Statement of Financial Position As at 30 June 2013 2013 $’000 2012 $’000 163,985 29,159 6,691 199,835 144 199,979 171,292 38,175 3,885 213,352 1,173 214,525 17 18 (a) 19 20 3,839,825 4,912 3,844,757 4,044,736 20 3,570,498 3,084 3,573,602 3,788,127 Current Liabilities Trade and other payables Provisions Borrowings Other 20 21 22 23 27,845 13,042 9,320 2,662 52,869 27,512 10,163 8,305 2,355 48,335 Non-current Liabilities Trade and other payables Provisions Borrowings 20 21 22 1,458 99,891 146,020 247,369 300,239 1,437 12,507 143,429 157,373 205,708 3,744,498 3,582,419 1,485,974 2,258,524 1,426,164 2,156,255 3,744,498 3,582,419 Note Current Assets Cash assets and cash equivalents Trade and other receivables Inventories Non-current assets classified as held for sale Non-current Assets Equity investments Property, plant and equipment Intangible assets 13 14 15 16 TOTAL ASSETS TOTAL LIABILITIES NET COMMUNITY ASSETS Community Equity Council Capital: Asset revaluation surplus Retained surplus TOTAL COMMUNITY EQUITY 24 25 The above statement should be read in conjunction with the accompanying notes and Summary of Significant Accounting Policies. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 71 Statement of Changes in Equity For the year ended 30 June 2013 Retained surplus Total Note Balance at beginning of period Note 25 Note 24 2013 2012 2012 2011 2012 2011 $’000 $’000 $’000 $’000 $’000 $’000 3,582,420 Corrections to opening balances Asset revaluation surplus 3,207,311 2,156,256 2,099,843 1,426,164 1,107,467 - - - - - 3,582,420 3,207,311 2,156,256 2,099,843 1,426,164 1,107,467 102,268 56,412 102,268 56,412 59,810 318,697 59,810 318,697 Total comprehensive income for period 162,078 375,108 102,268 56,412 59,810 318,697 Balance at end of period 3,744,498 3,582,419 2,258,524 2,156,255 1,485,974 1,426,164 Restated opening balances Net result Other comprehensive income for the period Revaluations: Property, plant & equipment 18 The above statement should be read in conjunction with the accompanying notes and Summary of Significant Accounting Policies. 72 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Statement of Cash Flows For the year ended 30 June 2013 Note Cash flows from operating activities: Receipts Receipts from customers Interest received Payments Payments to suppliers Interest expense Net cash inflow (outflow) from operating activities Cash flows from investing activities: Grants, subsidies and contributions for capital acquisitions: Commonwealth government grants State Government subsidies & grants Capital contributions Payments for property, plant and equipment Payments for intangible assets Net transfer (to) from cash investments Proceeds from sale of property plant and equipment Net cash inflow (outflow) from investing activities Cash flows from financing activities: Proceeds from borrowings Repayment of borrowings Net cash inflow (outflow) from financing activities Net increase (decrease) in cash and cash equivalents held Cash and cash equivalents at beginning of the financial year Cash and cash equivalents at end of the financial year 31 4 4 4 6 22 22 13 2013 $’000 2012 $’000 286,000 9,995 269,906 9,385 (206,014) (9,079) 80,902 (187,632) (8,637) 83,022 3,357 87,521 6,241 (190,978) (2,341) 4,384 (91,816) 3,169 37,176 3,472 (268,617) (1,461) 112,200 3,255 (110,806) 12,922 (9,315) 3,607 65,705 (5,321) 60,384 (7,307) 171,292 163,985 32,600 138,692 171,292 The above statement should be read in conjunction with the accompanying notes and Summary of Significant Accounting Policies. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 73 Notes to the Financial Statements For the year ended 30 June 2013 1 74 Significant accounting policies 1. 1 1. 2 1. 3 1. 4 1. 5 1. 6 Basis of preparation These general purpose financial statements are for the period 1 July 2012 to 30 June 2013 and have been prepared in compliance with the requirements of the Local Government Act 2009 and the Local Government Regulation 2012. Consequently, these financial statements have been prepared in accordance with all relevant Australian Accounting Standards, Australian Accounting Interpretations and other authoritative pronouncements issued by the Australian Accounting Standards Board. These financial statements have been prepared under the historical cost convention except for the revaluation of certain non-current assets. Statement of compliance These general purpose financial statements comply with all accounting standards and interpretations issued by the Australian Accounting Standards Board (AASB) that are relevant to Council’s operations and effective for the current reporting period. Because the Council is a not-for-profit entity and the Australian Accounting Standards include requirements for not-for-profit entities which are inconsistent with International Financial Reporting Standards (IFRS), to the extent these inconsistencies are applied, these financial statements do not comply with IFRS. The main impacts are the offsetting of revaluation and impairment gains and losses within a class of assets, and the timing of the recognition of non-reciprocal grant revenue. Constitution The Toowoomba Regional Council is constituted under the Queensland Local Government Act 2009 and is domiciled in Australia. Date of authorisation The financial statements are authorised for issue on the date it was submitted to the Auditors for final signature. This is the date the management certificate is signed. Currency The Council uses the Australian dollar as its functional currency and its presentation currency. Adoption of new and revised Accounting Standards In the current year, Council adopted all of the new and revised Standards and Interpretations issued by the Australian Accounting Standards Board (AASB) that are relevant to its operations and effective for the current reporting period. The adoption of the new and revised Standards and Interpretations has not resulted in any material changes to Council’s accounting policies. In the current year, Council adopted all of the new and revised Standards and Interpretations issued by the Australian Accounting Standards Board (AASB) that are relevant to its operations and effective for the current reporting period. The adoption of the new and revised Standards and Interpretations has resulted in the following changes to Council’s accounting policies: At the date of authorisation of the financial statements, the Standards and Interpretations listed below were in issue but not yet effective. Effective for annual report periods beginning on are after: AASB 9 Financial Instruments (December 2009) 1 January 2015 AASB 10 Consolidated Financial Statements 1 January 2013 AASB 12 Disclosure of interests in other entities 1 January 2013 AASB 13 Fair Value Measurement 1 January 2013 AASB 119 Employee benefits (completely replaces existing standard) 1 January 2013 AASB 127 Separate Financial Statements (replaces the existing standard together with AASB 10) 1 January 2013 AASB 128 Investments in Associates and Joint Ventures (replaces the existing standard) 1 January 2013 AASB 1053 Application of Tiers of Australian Accounting Standards 1 July 2013 AASB 1055 Budgetary Reporting 1 July 2014 2009-11 Amendments to Australian Accounting Standards arising from AASB 9 (December 2009) 1 January 2015 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Notes to the Financial Statements For the year ended 30 June 2013 AASB 2010-2 Amendments to Australian Accounting Standards arising from Reduced Disclosure Requirements 1 July 2013 AASB 2010-7 Amendments to Australian Accounting Standards arising from AASB 9 (December 2010) 1 January 2015 AASB 2010-10 Further Amendments to Australian Accounting Standards – Removal of Fixed Dates for First-time Adopters 1 January 2013 AASB 2011-2 Amendments to Australian Accounting Standards arising from the Trans-Tasman Convergence Project – Reduced Disclosure Requirements 1 July 2013 AASB 2011-4 Amendments to Australian Accounting Standards to Remove Individual Key Management Personnel Disclosure Requirements 1 July 2013 AASB 2011-6 Amendments to Australian Accounting Standards – Extending Relief from Consolidation, the Equity Method and Proportionate Consolidation – Reduced Disclosure Requirements 1 July 2013 AASB 2011-7 Amendments to Australian Accounting Standards arising from the Consolidation and Joint Arrangements Standards 1 January 2013 AASB 2011-8 Amendments to Australian Accounting Standards arising from AASB 13 1 January 2013 AASB 2011-10 Amendments to Australian Accounting Standards arising from AASB 119 (September 2011) 1 January 2013 AASB 2011-11 Amendments to AASB 119 (September 2011) arising from Reduced Disclosure Requirements 1 July 2013 AASB 2012-1 Amendments to Australian Accounting Standards – Fair Value Measurement – Reduced Disclosure Requirements [AASB 3, AASB 7, AASB 13, AASB 140 & AASB 141] 1 July 2013 AASB 2012-2 Amendments to Australian Accounting Standards – Disclosures – Offsetting Financial Assets and Financial Liabilities 1 January 2013 AASB 2012-3 Amendments to Australian Accounting Standards – Offsetting Financial Assets and Financial Liabilities [AASB 132] 1 January 2014 AASB 2012-4 Amendments to Australian Accounting Standards – Government Loans [AASB 1] 1 January 2013 AASB 2012-5 Amendments to Australian Accounting Standards arising from Annual Improvements 2009–2011 Cycle [AASB 1, AASB 101, AASB 116, AASB 132 & AASB 134 and Interpretation 2] 1 January 2013 AASB 2012-6 Amendments to Australian Accounting Standards – Mandatory Effective Date of AASB 9 and Transition Disclosures [AASB 9, AASB 2009-11, AASB 2010-7, AASB 2011-7 & AASB 2011-8] 1 January 2013 AASB 2012-7 Amendments to Australian Accounting Standards arising from Reduced Disclosure Requirements [AASB 7, AASB 12, AASB 101 & AASB 127] 1 July 2013 AASB 2012-9 Amendment to AASB 1048 arising from the Withdrawal of Australian Interpretation 1039 1 January 2013 AASB 2012-10 Amendments to Australian Accounting Standards – Transition Guidance and Other Amendments 1 January 2013 [AASB 1, 5, 7, 8, 10, 11, 12, 13, 101, 102, 108, 112, 118, 119, 127, 128, 132, 133, 134, 137, 1023, 1038, 1039, 1049 & 2011-7 and Interpretation 12] AASB 2012-11 Amendments to Australian Accounting Standards – Reduced Disclosure Requirements and Other Amendments 1 July 2013 [AASB 1, AASB 2, AASB 8, AASB 10, AASB 107, AASB 128, AASB 133, AASB 134 & AASB 2011-4] AASB 2013-1 Amendments to AASB 1049 – Relocation of Budgetary Reporting Requirements 1 July 2014 AASB 9 Financial Instruments (effective from 1 January 2013) AASB 9, which replaces AASB 139 Financial Instruments: Recognition and Measurement, is effective for reporting periods beginning on or after 1 January 2015 and must be applied retrospectively. The main impact of AASB 9 is to change the requirements for the classification, measurement and Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 75 Notes to the Financial Statements For the year ended 30 June 2013 disclosures associated with financial assets. Under the new requirements the four current categories of financial assets stipulated in AASB 139 will be replaced with two measurement categories: fair value and amortised cost and financial assets will only be able to be measured at amortised cost where very specific conditions are met. As a result, Council will be required to measure its financial assets at fair value. Consolidation Standards The following accounting standards apply to Toowoomba Regional Council as from reporting periods beginning on or after 1 January 2014: · AASB 10 Consolidated Financial Statements · AASB 12 Disclosure of Interests in Other Entities · AASB 127 Separate Financial Statements · AASB 128 Investments in Associates and Joint Ventures · AASB 2011-7 Amendments to Australian Accounting Standards arising from the Consolidation and Joint Arrangements Standards These standards aim to improve the accounting requirements for consolidated financial statements, joint arrangements and off balance sheet vehicles. The AASB is planning to amend AASB 10. The amendments are expected to clarify how the IASB’s principles about control of entities should be applied by not-for-profit entities in an Australian context. Hence, the Toowoomba Regional Council is not yet in a position to reliably determine the future implications of these new and revised standards for the Council’s financial statements. AASB10 redefines and clarifies the concept of control of another entity, and is the basis for determining which entities should be consolidated into another entity’s financial statements. Once the AASB finalises its not-for-profit amendments to AASB 10, Toowoomba Regional Council will reassess the nature of its relationships with other entities, including entities that aren’t currently consolidated. AASB 11 deals with the concept of joint control and sets out new principles for determining the type of joint arrangement that exists, which in turn dictates the accounting treatment. The new categories of joint arrangements under AASB 11 are more aligned to the actual rights and obligations of the parties to the arrangement. Subject to any not-for-profit amendments to be made to AASB 11, the Council will need to assess the nature of any arrangements with other entities to determine whether a joint arrangement exists in terms of AASB 11. AASB 13 Fair Value Measurement (AASB 13) AASB 13 applies to reporting periods beginning on or after 1 January 2013 and will therefore be applied by Council in the 2013-14 reporting period. This standard is not required to be applied retrospectively, therefore there is no impact from the application of AASB 13 to values or other disclosures in the 2012-13 financial statements. The standard sets out a new definition of “fair value”, as well as new principles to be applied when determining the fair value of assets and liabilities. The new requirements will apply to all of the Council’s assets and liabilities (excluding leases) that are measured and/or disclosed at fair value or another measurement based on fair value. The key changes will relate to the level of disclosures required. The Toowoomba Regional Council has commenced reviewing its fair value methodologies (including instructions to valuers, data used and assumptions made) for all items of property, plant and equipment measured at fair value to determine whether those methodologies comply with AASB 13. To the extent that the methodologies don’t comply, the necessary changes will be implemented. While the Council is yet to complete this review, no significant changes are anticipated, based on the fair value methodologies presently used. Therefore, and at this stage, no consequential material impacts are expected for the Toowoomba Regional Council’s property, plant and equipment as from 2013-14. AASB 13 will require an increased amount of information to be disclosed in relation to fair value measurements for both assets and liabilities. The recognised fair values will be classified according to the following fair value hierarchy that reflects the significance of the inputs used in making these measurements: Level 1 – Fair values that reflect the unadjusted quoted prices in active markets for identical assets or liabilities Level 2 – Fair values that are based on inputs other than quoted prices that are directly or indirectly observable for the asset or liability 76 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Notes to the Financial Statements For the year ended 30 June 2013 1. 7 1. 8 1. 8 (a) 1. 8 (b) Level 3 – Fair values that are derived from data not observable in a market. To the extent that any fair value measurement for an asset or liability uses data that is not “observable” outside the Council, the amount of information to be disclosed will be relatively greater. Amendments to AASB 119 Employee Benefits A revised version of AASB 119 Employee Benefits applies from reporting periods beginning on or after 1 January 2013. The revised AASB 119 is generally to be applied retrospectively. The revised standard includes changed criteria for accounting for employee benefits as “short-term employee benefits”. Had the Toowoomba Regional Council applied the revised standard this year annual leave currently classified as a ‘short-term benefit’ would have been reclassified as a ‘long-term benefit’. However, no reported amounts would have been amended as the Council already discounts the annual leave liability to present value in respect of amounts not expected to be settled within 12 months (refer Note 1.22). The concept of “termination benefits” is clarified and the recognition criteria for liabilities for termination benefits will be different. If termination benefits meet the time frame criterion for “short-term employee benefits”, they will be measured according to the AASB 119 requirements for “short-term employee benefits”. Otherwise, termination benefits will need to be measured according to the AASB 119 requirements for “other long-term employee benefits”. Under the revised standard, the recognition and measurement of employer obligations for “other long-term employee benefits” will need to be accounted for according to most of the requirements for defined benefit plans. The revised AASB 119 also includes changed requirements for the measurement of employer liabilities/assets arising from defined benefit plans, and the measurement and presentation of changes in such liabilities/assets. Toowoomba Regional Council contributes to the Local Government Superannuation Scheme (Qld) as disclosed in note 29. The revised standard will require Toowoomba Regional Council to make additional disclosures regarding the Defined Benefits Fund element of the scheme. The reported results and position of the council will not change on adoption of the other pronouncements as they do not result in any changes to the Council’s existing accounting policies. Adoption will, however, result in changes to information currently disclosed in the financial statements. The council does not intend to adopt any of these pronouncements before their effective dates. Critical accounting judgements and key sources of estimation uncertainty In the application of Council’s accounting policies, management is required to make judgements, estimates and assumptions about carrying values of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates. The estimates and ongoing assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised and in future periods as relevant. Judgements, estimates and assumptions that have a potential significant effect are outlined in the following financial statement notes: Valuation and depreciation of property, plant and equipment – note 1.16 and note 18 Impairment of property, plant and equipment – note 1.19 and note 18 Provisions – note 1.24 and note 21 Valuation of finance leases – note 1.20 Contingencies - note 28 Revenue Rates, levies, grants and other revenue are recognised as revenue on receipt of funds or earlier upon unconditional entitlement to the funds. Rates and levies Where rate monies are received prior to the commencement of the rating/levying period, the amount is recognised as revenue in the period in which they are received, otherwise rates are recognised at the commencement of rating period. Grants and subsidies Grants, subsidies and contributions that are non-reciprocal in nature are recognised as revenue in the year in which Council obtains control over them. In the financial year ended 30 June 2012, and previous years, an equivalent amount was transferred from retained earnings to the relevant reserve until the funds were expended. Unspent non-reciprocal capital grants were placed in the Unspent Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 77 Notes to the Financial Statements For the year ended 30 June 2013 1. 8 (c) 1. 8 (d) 1. 8 (e) 1. 8 (f ) 1. 8 (g) 1. 8 (h) 1. 9 capital grants reserve. On 10 May 2013, council passed a resolution to close all existing reserves and account for these restrictions using an internal management accounting system. Internal restrictions that have been placed on council’s cash and cash equivalents are now disclosed in Note 13. Where grants are received that are reciprocal in nature, revenue is recognised as the various performance obligations under the funding agreement are fulfilled. Council does not currently have any reciprocal grants. Non-cash contributions Non-cash contributions with a value in excess of the recognition thresholds, are recognised as revenue and as non-current assets. Non-cash contributions below the thresholds are recorded as revenue and expenses. Physical assets contributed to Council by developers in the form of road works, stormwater, water and wastewater infrastructure and park equipment are recognised as revenue when the development becomes “on maintenance” (i.e. the Council obtains control of the assets and becomes liable for any ongoing maintenance) and there is sufficient data in the form of drawings and plans to determine the approximate specifications and values of such assets. All non-cash contributions are recognised at the fair value of the contribution received on the date of acquisition. Cash contributions Developers also pay infrastructure charges for trunk infrastructure, such as pumping stations, treatment works, mains, sewers and water pollution control works. These infrastructure charges are not within the scope of AASB Interpretation 18 because there is no performance obligation associated with them. Consequently, the infrastructure charges are recognised as income when received. Rental income Rental revenue from investment and other property is recognised as income on a periodic straight line basis over the lease term. Interest and dividends Interest received from term deposits is accrued over the term of the investment. Dividends are recognised once they are formally declared by the directors of the controlled entity. Sales revenue Sale of goods is recognised when the significant risks and rewards of ownership are transferred to the buyer, generally when the customer has taken undisputed delivery of the goods. The Council generates revenues from a number of services including child care, motor vehicle repairs and contracts for road and earthworks. Revenue from contracts and recoverable works generally comprises a recoupment of material costs together with an hourly charge for use of equipment and employees. Contract revenue and associated costs are recognised by reference to the stage of completion of the contract activity at the reporting date. Revenue is measured at the fair value of consideration received or receivable in relation to that activity. Where consideration is received for the service in advance it is included in other liabilities and is recognised as revenue in the period when the service is performed. Fees and Charges Fees and charges are recognised upon unconditional entitlement to the funds. Generally this is upon lodgement of the relevant applications or documents, issuing of the infringement notice or when the service is provided. Financial assets and liabilities Council recognises a financial asset or a financial liability in its Statement of Financial Position when, and only when, Council becomes a party to the contractual provisions of the instrument. Toowoomba Regional Council has categorised and measured the financial assets and financial liabilities held at balance date as follows: Financial assets Cash and cash equivalents (note 1.10) Receivables – measured at amortised cost less any impairment (note 1.11) Financial liabilities Payables – measured at amortised cost (note 1.21) Borrowings – measured at amortised cost (note 1.23) 78 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Notes to the Financial Statements For the year ended 30 June 2013 1. 10 1. 11 1. 12 1. 13 1. 14 Financial assets and financial liabilities are presented separately from each other and offsetting has not been applied. The fair value of financial instruments is determined as follows: The fair value of cash and cash equivalents and non-interest bearing monetary financial assets and financial liabilities approximate their carrying amounts and are not disclosed separately. The fair value of borrowings, as disclosed in note 22 to the financial statements, is determined by reference to published price quotations in an active market and/or by reference to pricing models and valuation techniques. It reflects the value of the debt if the Council repaid it in full at balance date. As it is the intention of the Council to hold its borrowings for their full term, no adjustment provision is made in these financial statements. The fair value of trade receivables approximates the amortised cost less any impairment. The fair value of payables approximates the amortised cost. Toowoomba Regional Council does not recognise financial assets or financial liabilities at fair value in the Statement of Financial Position. All other disclosures relating to the measurement and financial risk management of financial instruments are included in note 33. Cash and cash equivalents Cash and cash equivalents includes cash on hand, all cash and cheques receipted but not banked at the year end, deposits held at call with financial institutions, other short-term, highly liquid investments that are readily convertible to known amounts of cash and which are subject to an insignificant risk of changes in value, and bank overdrafts. Receivables Trade receivables are recognised at the amounts due at the time of sale or service delivery i.e. the agreed purchase price / contract price. Settlement of these amounts is required within 30 days from invoice date. The collectability of receivables is assessed periodically and if there is objective evidence that Council will not be able to collect all amounts due, the carrying amount is reduced for impairment. The loss is recognised in finance costs. The amount of the impairment is the difference between the asset’s carrying amount and the present value of the estimated cash flows discounted at the effective interest rate. All known bad debts were written-off at 30 June. Subsequent recoveries of amounts previously written off in the same period are recognised as finance costs in the Statement of Comprehensive Income. If an amount is recovered in a subsequent period it is recognised as revenue. Because Council is empowered under the provisions of the Local Government Act 2009 to sell an owner’s property to recover outstanding rate debts, Council does not impair any rate receivables. Inventories Stores and raw materials held for resale are valued at the lower of cost and net realisable value and include, where applicable, direct material, direct labour and an appropriate portion of variable and fixed overheads. Costs are assigned on the basis of weighted average cost. Inventories held for distribution (internal consumption) are: • goods to be supplied at no, or nominal, charge, and • goods to be used for the provision of services at no, or nominal, charge. Inventory for distribution is valued at cost, adjusted when applicable for any loss of service potential. Land acquired by Council with the intention of reselling it (with or without further development) is classified as inventory. This land is valued at the lower of cost or net realisable value. As an inventory item, this land held for resale is treated as a current asset. Proceeds from the sale of this land will be recognised as sales revenue on the signing of a valid unconditional contract of sale. Other financial assets Other financial assets are recognised at cost. At present Council does not have any other financial assets. Non-current assets held for sale Items of property, plant and equipment are reclassified as non-current assets as held for sale when the carrying amount of these assets will be recovered principally through a sales transaction rather than continuing use. Non-current assets classified as held for sale are available for immediate sale in their present condition and management believe the sale is highly probable. Non-current assets held Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 79 Notes to the Financial Statements For the year ended 30 June 2013 1. 15 1. 16 (a) (b) (c) 80 for sale are measured at the lower of their carrying amount and fair value less cost to sell and are not depreciated. On the eventual sale of these assets a gain or loss is recognised. Investments a. All deposits are reported as cash or cash equivalents. b. Details of Council’s controlled entities, Empire Theatres Pty Ltd, Jondaryan Woolshed Pty Ltd and Toowoomba and Surat Basin Enterprises Pty Ltd are disclosed in Note 32. c. Council’s investment in Yarraman Financial Services is at cost. Property, plant and equipment Each class of property, plant and equipment is stated at cost or fair value less, where applicable, any accumulated depreciation and accumulated impairment loss. Items of plant and equipment with a total value of less than $5,000, and infrastructure assets and buildings with a total value of less than $10,000 are treated as an expense in the year of acquisition. All other items of property, plant and equipment are capitalised. The classes of property plant and equipment recognised by the Council are reported in note 18. Acquisition of assets Acquisitions of assets are initially recorded at cost. Cost is determined as the fair value of the assets given as consideration plus costs incidental to the acquisition, including freight in, architect’s fees and engineering design fees and all other establishment costs. Property, plant and equipment received in the form of physical contributions, are recognised as assets and revenues at fair value by Council valuation where that value exceeds the recognition thresholds for the respective asset class. Fair value means the amount for which an asset could be exchanged, or a liability settled, between knowledgeable, willing parties in an arm’s length transaction. Capital and operating expenditure Wage and materials expenditure incurred for the acquisition or construction of assets are treated as capital expenditure. Routine operating maintenance, repair costs and minor renewals to maintain the operational capacity of the non-current asset is expensed as incurred, while expenditure that relates to replacement of a major component of an asset to maintain its service potential is capitalised. Valuation Land and improvements, buildings, major plant and all infrastructure assets are measured on the revaluation basis, at fair value, in accordance with AASB 116 Property, Plant & Equipment. Other plant and equipment and work in progress are measured at cost. Non-current physical assets measured at fair value are revalued, where required, so that the carrying amount of each class of asset does not materially differ from its fair value at the reporting date. This is achieved by engaging independent, professionally qualified valuers to determine the fair value for each class of property, plant and equipment assets at least once every 3 years. This process involves the valuer physically sighting a representative sample of Council assets across all asset classes and making their own assessments of the condition of the assets at the date of inspection. Council uses internal engineers to assess the condition and cost assumptions associated with all infrastructure assets, where appropriate. These assessments are used to form the basis of a management valuation for infrastructure asset classes. With respect to the valuation of the land and improvements and buildings asset classes, management may engage independent, professionally qualified valuers to perform a “desktop” valuation. A desktop valuation involves management providing updated information to the valuer regarding additions, deletions and changes in assumptions such as useful life, residual value and condition rating. The valuer then determines suitable indices which are applied to each of these asset classes. An analysis performed by management has indicated that, on average, the variance between an indexed asset value and the valuation by an independent valuer when performed is not significant and the indices used by Council are sound. Any revaluation increment arising on the revaluation of an asset is credited to the appropriate class of the asset revaluation surplus, except to the extent it reverses a revaluation decrement for the class previously recognised as an expense. A decrease in the carrying amount on revaluation is charged as an expense to the extent it exceeds the balance, if any, in the revaluation surplus of that asset class. On revaluation, accumulated depreciation is restated proportionately with the change in the carrying amount of the asset and any change in the estimate of remaining useful life. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Notes to the Financial Statements For the year ended 30 June 2013 (d) (e) (f ) 1. 17 1. 18 Separately identified components of assets are measured on the same basis as the assets to which they relate. Further details in relation to valuers, the methods of valuation and the key assumptions used are disclosed in note 18. Capital work in progress The cost of property, plant and equipment being constructed by the Council includes the cost of purchased services, materials, direct labour and an appropriate proportion of labour overheads. Depreciation Land is not depreciated as it has an unlimited useful life. Depreciation on other property, plant and equipment assets is calculated on a straight-line basis so as to write-off the net cost or revalued amount of each depreciable asset, less its estimated residual value, progressively over its estimated useful life to the Council. Management believe that the straight-line basis appropriately reflects the pattern of consumption of all Council assets. Assets are depreciated from the date of acquisition or, in respect of internally constructed assets, from the time an asset is completed and commissioned ready for use. Where assets have separately identifiable components that are subject to regular replacement, these components are assigned useful lives distinct from the asset to which they relate. Any expenditure that increases the originally assessed capacity or service potential of an asset is capitalised and the new depreciable amount is depreciated over the remaining useful life of the asset to the Council. Major spares purchased specifically for particular assets that are above the asset recognition threshold are capitalised and depreciated on the same basis as the asset to which they relate. The depreciable amount of improvements to or on leasehold land is allocated progressively over the estimated useful lives of the improvements to the Council or the unexpired period of the lease, whichever is the shorter. Depreciation methods, estimated useful lives and residual values of property, plant and equipment assets are reviewed at the end of each reporting period and adjusted where necessary to reflect any changes in the pattern of consumption, physical wear and tear, technical or commercial obsolescence, or management intentions. The condition assessments performed as part of the annual valuation process for assets measured at depreciated current replacement cost are used to estimate the useful lives of these assets at each reporting date. Details of the range of estimated useful lives for each class of asset are shown in note 18 (a). Land under roads Land under roads acquired before 30 June 2008 is recognised as a non-current asset where the Council holds title or a financial lease over the asset. The Toowoomba Regional Council currently does not have any such land holdings. Land under the road network within the Council area that has been dedicated and opened for public use under the Land Act 1994 or the Land Title Act 1994 is not controlled by council but is controlled by the state pursuant to the relevant legislation. Therefore this land is not recognised in these financial statements. Intangible Assets Intangible assets with a cost or other value exceeding $5,000 are recognised as intangible assets in the financial statements, items with a lesser value being expensed. Expenditure on research activities relating to internally-generated intangible assets is recognised as an expense in the period in which it is incurred. Costs associated with the development of computer software are capitalised and are amortised on a straight-line basis over the period of expected benefit to Council. Amortisation methods, estimated useful lives and residual values are reviewed at the end of each reporting period and adjusted where appropriate. Details of the estimated useful lives assigned to each class of intangible assets are shown in note 19. Biological assets The Council operates a nursery to produce bedding plants and trees for its own use. In view of the immaterial nature of this operation the accounting procedures related to biological assets have not been applied. The costs incurred in this operation are included in Council’s general operations as they are incurred. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 81 Notes to the Financial Statements For the year ended 30 June 2013 1. 19 1. 20 1. 21 1. 22 (a) (b) (c) 82 Impairment of non current assets Each non-current physical and intangible asset and group of assets is assessed for indicators of impairment annually. If an indicator of possible impairment exists, the Council determines the asset’s recoverable amount. Any amount by which the asset’s carrying amount exceeds the recoverable amount is recorded as an impairment loss. The recoverable amount of an asset is the higher of its fair value less costs to sell and its value in use. An impairment loss is recognised immediately in the Statement of Comprehensive Income, unless the asset is carried at a revalued amount. When the asset is measured at a revalued amount, the impairment loss is offset against the asset revaluation surplus of the relevant class to the extent available. Where an impairment loss subsequently reverses, the carrying amount of the asset is increased to the revised estimate of its recoverable amount, but so that the increased carrying amount does not exceed the carrying amount that would have been determined had no impairment loss been recognised for the asset in prior years. A reversal of an impairment loss is recognised as income unless the asset is carried at a revalued amount, in which case the reversal of the impairment loss is treated as a revaluation surplus increase. Leases Leases of plant and equipment under which the Council as lessee/lessor assumes/transfers substantially all the risks and benefits incidental to the ownership of the asset, but not the legal ownership, are classified as finance leases. Other leases, where substantially all the risks and benefits remain with the lessor, are classified as operating leases. The Council has no finance leases. Operating leases Payments made under operating leases are expensed in equal instalments over the accounting periods covered by the lease term, except where an alternative basis is more representative of the pattern of benefits to be derived from the leased property. Payables Trade creditors are recognised upon receipt of the goods or services ordered and are measured at the agreed purchase/contract price net of applicable discounts other than contingent discounts. Amounts owing are unsecured and are generally settled on 30 day terms. Liabilities – employee benefits Liabilities are recognised for employee benefits such as wages and salaries, annual leave and long service leave in respect of services provided by the employees up to the reporting date. Liabilities for employee benefits are assessed at each reporting date. Where it is expected that the leave will be paid in the next twelve months the liability is treated as a current liability. Otherwise the liability is treated as non-current. Salaries and wages A liability for salaries and wages is recognised and measured as the amount unpaid at the reporting date at current pay rates in respect of employees’ services up to that date. This liability represents an accrued expense and is included in note 20 as a payable. Annual leave A liability for annual leave is recognised. Amounts expected to be settled within 12 months (the current portion) are calculated on current wage and salary levels and includes related employee oncosts. Amounts not expected to be settled within 12 months (the non-current portion) are calculated on projected future wage and salary levels and related employee on-costs, and are discounted to present values. Superannuation The superannuation expense for the reporting period is the amount of the contribution the local government makes to the superannuation plan which provides benefits to its employees. Details of those arrangements are set out in note 29. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Notes to the Financial Statements For the year ended 30 June 2013 (d) 1. 23 1. 24 (a) Long service leave A liability for long service leave is measured as the present value of the estimated future cash outflows to be made in respect of services provided by employees up to the reporting date. The value of the liability is calculated using current pay rates and projected future increases in those rates and includes related employee on-costs. The estimates are adjusted for the probability of the employee remaining in the Council’s employment or other associated employment which would result in the Council being required to meet the liability. Adjustments are then made to allow for the proportion of the benefit earned to date, and the result is discounted to present value. The interest rates attaching to Commonwealth Government guaranteed securities at the reporting date are used to discount the estimated future cash outflows to their present value. This liability is reported in note 21 as a provision. Borrowings Borrowings are initially recognised at fair value plus any directly attributable transaction costs. Subsequent to initial recognition these liabilities are measured at amortised cost. In accordance with the Local Government Regulation 2012 council adopts an annual debt policy that sets out council’s planned borrowings for the next nine years. Council’s current policy is to only borrow for capital projects and for a term no longer than the expected life of the asset. Council also aims to comply with the Queensland Treasury Corporation’s borrowing guidelines and ensure that sustainability indicators remain within acceptable levels at all times. All borrowing costs are expensed in the period in which they are incurred. No borrowing costs are capitalised on qualifying assets. Restoration provision A provision is made for the cost of restoration in respect of refuse dumps and quarries where it is probable the Council will be liable, or required, to incur such a cost on the cessation of use of these facilities. The provision is measured at the expected cost of the work required, discounted to current day values using the interest rates attaching to Commonwealth Government guaranteed securities with a maturity date corresponding to the anticipated date of the restoration. Within each restoration provision there may be many site locations some of which can be on council controlled land and some which are not. The following accounting treatments apply depending on the site location: Restoration on land not controlled by Council Where the restoration site is on State reserves and other private land which the Council does not control, the cost of the provisions for restoration of these sites has to be treated as an expense in the year the provision is first recognised. Changes in the provision due to either time, discount rate or expected future cost are treated as an expense or income in the reporting in which they arise. Restoration on land controlled by Council Restoration sites that are situated on Council controlled land and are classified as land and improvement assets. The provision for restoration is, therefore, included in the cost of the improvement assets and amortised over the expected useful life. Changes in the provision not arising from the passing of time are added to or deducted from the asset revaluation surplus for improvement assets. If there is no available revaluation surplus, increases in the provision are treated as a capital expense and recovered out of future decreases (if any). Changes to the provision resulting from the passing of time (the unwinding of the discount) are treated as a finance cost. During the 2013 financial year an increase in the provision for refuse sites and quarry and gravel pit sites of $95,302,112 was recognised largely due to more detailed engineering based cost inputs, inclusion of all identified refuse sites and quarry and gravel pit sites requiring rehabilitation and the inclusion of ongoing monitoring and maintenance costs post closure. The Council has the following restoration provisions: Refuse sites Restoration The provision represents the present value of the anticipated future costs associated with the closure of the refuse sites, decontamination and monitoring of historical residues and leaching on these sites. The calculation of this provision requires assumptions such as application of environmental legislation, site closure dates, available technologies and engineering cost estimates. These uncertainties may result in future actual expenditure differing from amounts currently provided. Because of the long-term nature of the liability, the most significant uncertainty in estimating the provision is the costs that will be incurred. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 83 Notes to the Financial Statements For the year ended 30 June 2013 (b) 84 1. 25 1. 26 1. 27 1. 28 1. 29 1. 30 1. 31 The provision recognised for refuse sites is reviewed at least annually and updated based on the facts and circumstances available at the time. Quarry and Gravel Pit Restoration The provision represents the present value of the anticipated future costs associated with the closure of the quarries, refilling the basin, and reclamation and rehabilitation of these sites. The calculation of this provision requires assumptions such as application of environmental legislation, site closure dates, available technologies and engineering cost estimates. These uncertainties may result in future actual expenditure differing from amounts currently provided. Because of the long-term nature of the liability, the most significant uncertainty in estimating the provision is the costs that will be incurred. The provision recognised for quarry rehabilitation is reviewed at least annually and updated based on the facts and circumstances available at the time. Asset revaluation surplus The asset revaluation surplus comprises adjustments relating to changes in value of property, plant and equipment that do not result from the use of those assets. Net incremental changes in the carrying value of classes of non-current assets since their initial recognition are accumulated in the asset revaluation surplus. Increases and decreases on revaluation are offset within a class of assets. Where a class of assets is decreased on revaluation, that decrease is offset first against the amount remaining in the asset revaluation surplus in respect of that class. Any excess is treated as an expense. When an asset is disposed of, the amount reported in surplus in respect of that asset is retained in the asset revaluation surplus and not transferred to retained surplus. Retained surplus (deficit) In reference to the comparative figures for the year ended 30 June 2012, this represents the amount of Council’s net funds not set aside in reserves to meet specific future needs. Reserves held for funding future capital expenditure Council’s cash and cash equivalents are subject to a number of internal restrictions that limit the amount that is available for discretionary or future use. In prior years council accounted for these restrictions using a system of reserves. For the 2012/13 financial year and future years, council will account for these restrictions using an internal management accounting system. Internal restrictions that have been placed on Council’s cash and cash equivalents are now disclosed in Note 13. National competition policy The Council has reviewed its activities to identify its business activities. Details of these activities are disclosed in Note 34. Rounding and comparatives The financial statements have been rounded to the nearest $1,000. Comparative information has been restated where necessary to be consistent with disclosures in the current reporting period. Trust funds held for outside parties Funds held in the trust account on behalf of outside parties include those funds from the sale of land for arrears in rates, deposits for the contracted sale of land, security deposits lodged to guarantee performance and unclaimed monies (e.g. wages) paid into the trust account by the Council. The Council performs only a custodian role in respect of these monies and because the monies cannot be used for Council purposes, they are not considered revenue nor brought to account in the financial statements. The monies disclosed in the notes to the financial statements are for information purposes only in Note 30. Taxation Income of local authorities and public authorities is exempt from Commonwealth taxation except for Fringe Benefits Tax and Goods and Services Tax (‘GST’). The net amount of GST recoverable from the ATO or payable to the ATO is shown as an asset or liability respectively. The Council pays payroll tax to the Queensland Government on certain activities. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Notes to the Financial Statements For the year ended 30 June 2013 1. 32 Carbon Pricing In 2011, the Australian Government introduced a Clean Energy Legislation package. One aspect of this package which has, and will continue to, impact Council directly and indirectly is the introduction of a pricing mechanism for greenhouse gas emissions in the Australian economy. The pricing mechanism commenced on 1 July 2012 and set a fixed price path for the first three years ($23 per tonne of CO2-equivalent emissions adjusted in real terms by 2.5% per annum) before moving to a flexible price mechanism from 1 July 2015. It provides a framework for setting a cap on greenhouse gas emissions by capping the number of carbon units available once the flexible price period commences, which can be adjusted over time to ensure that the government’s reduction targets are met. It is likely that the way this mechanism is priced and/or applies will change, depending upon the outcome of the Australian Federal election on 7 September 2013. Council operates landfills that produce emissions that exceed the current relevant liability threshold. Council projections indicate that each of these facilities will continue to exceed the relevant emissions thresholds into the foreseeable future. In addition council also operates a number of small landfills that have annual emissions of carbon dioxide equivalent that are below the individual site threshold of 25,000 tonnes. Council projections indicate that each of these facilities are unlikely to exceed the relevant emissions thresholds into the foreseeable future, therefore no direct liability has arisen, or is likely to arise as a result of this legislation. Council recognises a liability under the carbon pricing mechanism as the emissions from these facilities occur. Organic material within waste deposited at landfills takes time to begin decomposing. Waste deposited in 2012/13 will only begin to break down and generate emissions at the start of 2013/14; therefore Council has not recognised a liability for the purchase of carbon permits for these facilities at 30 June 2013. Although the waste deposited in landfills takes over twelve months to begin emitting carbon dioxide, it also continues to generate emissions for the following 40 years. Council estimates that the liability under the carbon pricing scheme for emissions during the 2013/14 financial year will be $58,346. This estimate is based on the quantity and types of refuse received, estimated future CO2e type gas emissions (using the latest national Greenhouse Accounts Factors), estimates of likely timing of such emissions and the potential offsets by collection of emitted gases and other methods. The calculation has been based on the fixed price per tonne CO2e currently set for the 2013/14 financial year. The liability that has been estimated is unlikely to be the same as council’s actual liability for 2013/14 due to the nature of estimates and, in particular, the likelihood that the pricing mechanism will change following the federal election. Council has been, and will continue to be indirectly impacted through increased costs arising from the carbon pricing mechanism. The most significant of these will be electricity and fuel. Commonwealth Treasury modelling published in July 2011 in the document “Strong growth, low pollution modelling a carbon price” indicates that the carbon pricing is expected to increase electricity prices by 10% within 5 years from 1 July 2012 and increase other costs by 0.7% on inflation. In addition fuel tax credits will be progressively reduced over the initial fixed price period. Council’s latest modelling indicates that electricity and fuel is likely to increase as follows: Year 2014 2015 Electricity ($) 1,240,160 1,403,744 Fuel ($) 50,000 50,000 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 85 Notes to the Financial Statements For the year ended 30 June 2013 2 (a) Components of council functions The activities relating to the Council’s components reported on in Note 2 (a) are as follows : Corporate Governance Provide a well governed Council respecting community values. Finance and Business Strategy Provide quality, dependable and innovative information, knowledge and management systems focusing on sound financial management and procurement practices. Community Services Provide a safe, healthy and equitable community, enjoying a quality lifestyle. Planning and Development Ensuring that planning and development for regional growth and change is based on sustainability principles cultural heritage and community engagement. Transport and Other Infrastructure To provide the Toowoomba region with a well planned, safe and functional transportation system as a component of coordinated and integrated infrastructure networks and assets. Waste Management Provide efficient and compliant waste management infrastructure and services. Water Services Provide safe and efficient systems for the supply of water by managing business operations in an efficient manner, developing programs for the supply of water infrastructure, maintaining awareness of water use and maintaining service standards. Wastewater Services Provide safe and efficient systems for the disposal of wastewater by managing business operations in an efficient manner, developing programs for the supply of wastewater infrastructure, providing for appropriate end-uses of wastewater and maintaining service standards. 86 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 26,822 119 334 - Waste management Water Services Waste Water Services Total 8,375 245,005 14,991 53,367 33,081 22,179 2012 $’000 45 107,033 8,485 5,824 2012 $’000 Transport and other infrastructure Other Grants 15,616 2,151 227 104,105 4,801 4,770 91,790 94 2,650 - 2013 $’000 Grants 45,544 136 2,156 964 38,684 303 3,301 - 2012 $’000 Grants 4 - - 4 - 2012 $’000 Other Capital 418 - 195 223 - 2013 $’000 Other Capital Gross program income 241,888 17,855 54,185 34,266 8,672 Recurrent Corporate governance Finance and business strategy Community services Planning & development Functions Year ended 30 June 2012 18,211 130 1 - Waste management Water Services Waste Water Services Total 6,029 Transport and other infrastructure 2013 $’000 27 106,547 14,582 5,754 2013 $’000 10,027 2,007 17 Other Grants Recurrent Gross program income 317,374 15,246 55,857 34,045 69,238 2012 $’000 45 122,952 13,941 6,051 Total income 364,622 17,985 58,987 39,036 106,686 2013 $’000 27 116,668 19,462 5,771 Total income (2,075) (25) (325) (865) (814) (46) - 2013 $’000 Capital 258,123 15,607 46,140 25,317 32,689 2012 $’000 4,248 68,204 52,458 13,460 Recurrent 2,839 198 859 661 1,011 2 129 (21) 2012 $’000 Capital Gross program expenses (260,279) (16,174) (52,266) (28,397) (25,660) 2013 $’000 (5,689) (60,901) (56,694) (14,498) Recurrent Gross program expenses 260,962 15,805 46,999 25,978 33,700 2012 $’000 4,248 68,206 52,587 13,439 Total expenses (262,354) (16,199) (52,591) (29,262) (26,474) 2013 $’000 (5,689) (60,901) (56,740) (14,498) Total expenses 13,703 (497) 7,561 7,764 (2,135) 2012 $’000 (4,203) 54,445 (41,822) (7,409) Net result from recurrent operations (180) 1,811 1,920 5,869 (10,959) 2013 $’000 (5,662) 55,673 (40,105) (8,727) Net result from recurrent operations 56,412 (559) 8,858 8,067 35,538 2012 $’000 (4,203) 54,746 (38,646) (7,388) Net Result 626,976 34,184 111,578 68,298 133,160 2013 $’000 5,716 177,569 76,202 20,269 Net Result 3,788,126 15,604 660,470 568,182 1,686,867 2012 $’000 348,591 120,923 137,996 249,493 Assets 4,079,736 97,927 604,688 624,767 1,863,016 2013 $’000 84,617 221,806 336,891 246,024 Assets 2 Corporate governance Finance and business strategy Community services Planning & development Functions Year ended 30 June 2013 Notes to the Financial Statements For the year ended 30 June 2013 Analysis of results by function (b) Income and expenses defined between recurring and capital are attributed to the following functions: 87 Notes to the Financial Statements For the year ended 30 June 2013 Note 3 2013 $’000 2012 $’000 108,218 4,693 36,308 21,407 24,864 1,401 13,005 209,896 (17,611) (1,345) 190,940 102,668 3,995 36,099 18,322 23,445 1,435 11,464 197,428 (17,570) (1,323) 178,535 32,928 32,928 32,830 32,830 7,859 411 8,270 9,910 483 10,393 9,263 9,263 20,801 20,801 487 487 2,445 2,445 16,352 1,457 400 2 18,211 14,319 11,360 356 787 26,822 3,357 87,521 6,241 97,119 3,169 37,176 3,472 43,817 6,985 6,985 104,104 1,726 1,726 45,543 Revenue analysis (a) Rates and levies General rates Separate rates Water Water consumption, rental and sundries Sewerage Sewerage trade waste Garbage charges Rates and utility charge revenue Less: Discounts Less: Pensioner remissions Net rates and utility charges 1.8(a) (b) Statutory fees and charges User fees and charges (c) Interest received Investments Over due rates and utility charges (d) Sales of contract and recoverable works Revenue The amount recognised as revenue from contract works during the period is the amount receivable in respect of invoices issued during the period. There are no contracts in progress at the period end. The contract work carried out is not subject to retentions. (e) Other recurrent income Other income 4 Grants, subsidies, contributions and donations (i) 1.8(b) Recurrent – grants, subsidies, contributions and donations are analysed as follows: General purpose grants State Government subsidies & grants Donations Contributions Total recurrent revenue (ii) Capital – grants, subsidies, contributions and donations are analysed as follows: (a) Monetary revenue designated for capital funding purposes: Commonwealth government grants State Government subsidies & grants Contributions (b) Non-monetary revenue received is analysed as follows: Donations from third parties at fair value Total capital revenue 88 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 1.8(c) Notes to the Financial Statements For the year ended 30 June 2013 2013 $’000 2012 $’000 419 419 4 4 (a) Non-current assets classified as held for sale Less: Carrying value of asset sold 1,283 (1,059) 224 - (b) Proceeds from the sale of plant and equipment Less: Book value of plant and equipment sold 3,101 (2,906) 195 2,917 (2,721) 196 419 338 (663) (325) (129) 86,369 1,068 9,460 11,511 108,408 2,605 111,013 (11,721) 99,292 82,535 1,064 8,926 11,570 104,095 2,371 106,466 (9,196) 97,270 Total Council employees at 30 June: 2013 No. 2012 No. Elected members Administration staff Depot and outdoors staff Total full time equivalent employees 11 776 657 1,444 11 776 651 1,438 Note 5 Capital income Gain on the sale of capital assets Recovery of revaluation down of property, plant and equipment 6 6 18 Gain (loss) on the disposal of capital assets (c) Proceeds from the sale of land and buildings Less: Book value of land and buildings sold Total gain (loss) on the disposal of capital assets 7 5 & 11 Employee benefits Total staff wages and salaries Councillors’ remuneration Annual, sick and long service leave entitlements Superannuation Other employee related expenses Less: Capitalised employee expenses 29 Councillor remuneration represents salary, and other allowances paid in respect of carrying out their duties. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 89 Notes to the Financial Statements For the year ended 30 June 2013 8 Materials and services Audit of annual financial statements by the Auditor-General of Queensland Administration supplies & consumables Advertising Bulk road & other bulk materials Communications & IT Conferences and seminars Consultancy services Contract services Donations paid Electricity Entertainment and hospitality Equipment hire Fuel and chemicals Garbage collection services Insurance Minor equipment & other materials Professional Services Rentals – Operating leases Repairs & maintenance materials Other material and services 9 2012 $’000 297 1,553 1,321 4,388 3,390 2,000 6,844 6,583 2,984 8,561 16 2,812 6,804 9,666 1,403 3,509 2,567 569 8,021 7,107 80,396 276 1,371 1,174 8,160 2,953 863 6,984 10,227 3,059 7,802 15 4,011 6,536 8,890 2,047 2,458 2,551 420 7,970 4,915 82,683 8,655 424 277 2 9,358 8,637 385 436 9,458 1,549 4,163 10,587 24,124 14,648 9,182 4,539 758 1,169 70,719 192 4,141 10,465 25,374 12,818 8,281 4,415 606 1,974 68,266 514 514 71,233 446 446 68,712 Finance costs Finance costs charged by the Queensland Treasury Corporation Bank charges Refuse sites – change in PV over time Quarry sites – change in PV over time 10 Depreciation and amortisation (a) Depreciation of non-current assets Site improvements Buildings Plant and equipment Road and bridge network Water Sewerage Drainage Other Infrastructure Other assets (b) Amortisation of other intangible assets Computer software Total depreciation and amortisation 90 2013 $’000 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 1.16(e) Notes to the Financial Statements For the year ended 30 June 2013 Note 2013 $’000 2012 $’000 6 12 2,050 129 2,510 21(i) 25 2,075 200 2,839 20 466 13 319 324 866 9 33 2,050 (21) 326 685 859 661 2,510 887 88,098 75,000 163,985 850 170,442 171,292 10,415 17,957 120,280 130,695 146,478 164,435 11 Capital expenses Loss on the sale of capital assets Loss on write-off of capital assets Increase in rehabilitation provision, due to increase in the estimated future cost on council controlled land, that exceeds the land revaluation reserve Total capital expenses 12 Loss on write-off of capital assets are as follows: Site improvements Buildings Plant and equipment Road and bridge network Water Sewerage Drainage Other assets 11 13 Cash assets and cash equivalents 1.10 Cash at bank and on hand Deposits at call Term deposits Balance per statement of cash flows Councils cash and cash equivalents are subject to a number of internal and external restrictions that limit amounts available for discretionary or future use. These include: Externally imposed expenditure restrictions at the reporting date relate to the following assets: Unspent government grants and subsidies Internally imposed expenditure restrictions at the reporting date relate to the following assets: Funds set aside by Council and held in reserves for future projects Total unspent restricted cash held in reserves 25 Cash at bank is held in normal business accounts at the Commonwealth Bank. Deposits at call are held at the Commonwealth Bank and Queensland Treasury Corporation. Term deposits are held at National Australia Bank, Westpac Banking Corporation, St George Bank, ING Bank (Aust) Limited, Suncorp Bank, Bendigo Bank, Bank of Queensland and Heritage Bank. Short term credit ratings of the above financial institutions range from A3 to A1+. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 91 Notes to the Financial Statements For the year ended 30 June 2013 Note 14 Trade and other receivables 2013 $’000 2012 $’000 8,801 17,034 926 1,953 127 (377) 28,464 695 29,159 9,789 24,087 2,651 1,519 465 (336) 38,175 38,175 336 41 377 216 120 336 6,691 6,691 3,885 3,885 1,173 30 (1,059) 144 3,743 (2,570) 1,173 20 20 20 20 20 20 20 20 1.11 Current Rateable revenue and utility charges Fees and charges Accrued interest GST recoverable Other debtors Less: Impairment provision Prepayments Interest is charged on outstanding rates at a rate of 11% per annum. No interest is charged on other debtors. There is no concentration of credit risk for rates and utility charges, fees and other debtors receivable. Movement in accumulated impairment losses (trade and other receivables) is as follows: Opening balance Impairment adjustment in period Closing balance 15 Inventories 1.12 Current Inventories for internal use: Stores and materials Valued at cost, adjusted when applicable for any loss of service potential. 16 Non-current assets classified as held for sale Opening balance at valuation Transfer from other non current asset category Disposal –value of asset sold **Note 18 (a) Council has decided to sell this land as it is no longer required. This land is expected to be sold within 2 years. The land is valued at the lower of cost and selling price less cost to sell. 17 Equity investments Shares in South Burnett Community Enterprises Limited (formerly known as Yarraman Financial Services) Reconciliation of the carrying amount at the beginning and end of the current and previous period is set out below: Shares in South Burnett Community Enterprises Limited Carrying amount at beginning of period Fair value at the period end The shares in South Burnett Community Enterprises are not traded on an active market and their fair value cannot be ascertained reliably. Accordingly they are shown at cost. 92 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL - Contributed assets at valuation - Revaluation adjustment to the ARS - Depreciation on disposals Depreciation on write-offs Revaluation adjustment to the ARS Internal transfers to other asset classes Closing accumulated depreciation and impairment balance Residual value 50 - 60 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 1,130 714 1,358 ** Internal transfers between asset classes - $30 (‘000’s) was transferred from the asset class “Land” to the asset class “Land held for resale” which is reported in Note 16 * Internal transfers from work in progress - $2,342 (‘000’s)was transferred from “Work in Progress” to “Intangible” assets. Intangible assets are reported in Note 19 714 121 121 5 - 100 180 13,909 4,770 (1,239) - - - 758 - 5,251 18,679 - (3,155) - - - 1,274 - - - 20,560 $’000 Fair Value Other Infrastructure 10 - 100 12,296 9 (16,210) (96) (42) - 1,169 - 15,188 12,305 - (45,045) (252) (75) - 584 - - - 57,093 $’000 Fair Value Other assets 168,799 168,799 - (94,010) 193,319 - 69,490 $’000 Cost Works in progress 187,349 1,933 1,358 10 - 70 294,704 246,025 103,203 - - (12) - 4,539 - 98,676 349,228 - - - (21) - 1,129 309 - - 347,811 $’000 Fair Value Drainage Total additions in period 714 5 - 100 79,262 559,923 234,301 (5,801) (18,730) (516) - 9,182 (25) 250,191 794,224 - (11,296) (1,387) (1,380) - 1,150 3,510 - (25) 803,652 $’000 Fair Value Sewerage 2,071 1,130 2 - 15 10 unlimited 607,258 552,138 310,887 (4,476) (27,299) (1,449) - 14,648 - 329,463 863,025 - (10,266) 18,333 (1,773) - 7,329 2,856 - - 846,546 $’000 Fair Value Water 185,278 714 10 - 100 20,688 1,647,754 515,038 (66) (9,898) (591) - 24,124 - 501,469 2,162,792 - (883) (29,423) (910) - 58,368 269 - - 2,135,371 $’000 Fair Value Road and bridge network 1,933 10 65,491 7,785 54,539 41,106 5,441 - (75) (4,482) 10,587 - 29,635 95,645 - 11,197 - (88) (7,388) 15,999 41 - - 75,884 $’000 Cost Plant and equipment Addition of other assets Not depreciated 263,901 43,273 9,148 (3,841) (143) - 4,163 - 33,946 307,174 - 17,548 (8,541) (609) - 2,085 - - - 296,691 $’000 Fair Value Buildings 143,685 18,567 13,203 1,448 (2) - 1,549 - 2,369 162,252 87,258 41,900 22,664 (22) - 1,794 - - - 8,658 $’000 Fair Value Site improvements Addition of renewal assets Range of estimated useful life in years 176,856 - Depreciation provided in period Net value at 30 June 2013 - Opening balance 176,856 Minor correction to opening balance Accumulated depreciation and impairment Closing gross value Recognition/changes of future rehabilitation costs (30) - Write-offs Internal transfers between asset classes - Disposals 1,957 - Internal transfers from work in progress - Additions at cost 174,929 $’000 Fair Value Land Minor correction to opening balance Opening gross value Asset Values Basis of measurement as at 30 June 2013 18(a) Property, plant and equipment 193,319 8,041 185,278 1,075,368 3,839,825 1,271,154 - (58,416) (2,830) (4,482) 70,719 (25) 1,266,188 5,110,979 87,258 (30) ** 1,394 (4,878) (7,388) (2,342) * 6,986 193,319 (25) 4,836,685 $’000 Total Notes to the Financial Statements For the year ended 30 June 2013 93 94 4,987 - - (539) Internal transfers from work in progress Disposals Write-offs Closing gross value Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 174,929 * ARS denotes - Asset Revaluation Surplus Range of estimated useful life in years Not depreciated 10 181 6,290 Net value at 30 June 2012 Residual value 2,368 Closing accumulated depreciation and impairment balance (4) 679 - Revaluation adjustment to the ARS* Internal transfers - Depreciation on write-offs Revaluation adjustment to the Income - 192 - 1,502 8,658 Depreciation on disposals Depreciation provided in period Minor correction to opening balance Correction to opening balance Opening balance Accumulated depreciation and impairment 174,929 1,196 2,570 Internal transfers between asset classes 780 - Recognition/changes of future rehabilitation costs - - 13,377 Revaluation adjustment to the ARS* Additions at cost 2,924 - - Minor correction to opening balance Contributed assets at valuation - 1,695 $’000 Fair Value Site improvements - 156,597 $’000 Fair Value Land Correction to opening balance Opening gross value Asset Values Basis of measurement as at 30 June 2012 18(a) Property, plant and equipment – prior year 10 - 100 65,811 262,745 33,946 5,099 - (3) (21) - 4,141 - 24,729 296,692 12,912 97 - (123) 16,220 - - - - 267,585 $’000 Fair Value Buildings 2 - 15 23,082 46,249 29,635 - - - (204) (2,471) 10,465 59 21,785 75,884 - - (530) (5,192) 13,159 - - 59 - 68,388 $’000 Cost Plant and equipment 10 unlimited 598,962 1,633,902 501,469 - - 97,399 (1,356) - 25,374 - 380,050 2,135,371 (139) 193,867 (2,040) - 33,346 - - - - 1,910,337 $’000 Fair Value Road and bridge network 5 - 175 517,084 329,463 (5,302) - 3,891 (818) - 12,818 - 318,875 846,546 (12,313) 34,347 (1,677) - 167,224 755 - - - 658,211 $’000 Fair Value Water 10 - 70 288,055 553,461 250,191 (473) - 24,239 (252) - 8,281 - 218,395 803,652 (1,635) 184,033 (913) - 4,337 450 - - - 617,380 $’000 Fair Value Sewerage 50 - 60 249,135 98,676 - - (40,366) - - 4,415 - 134,627 347,811 - (22,313) - - 5,559 521 - - - 364,044 $’000 Fair Value Drainage 5 - 100 180 15,309 5,251 - - - - - 606 - 4,645 20,560 - - - - 9,559 - - - - 11,001 $’000 Fair Value Other Infrastructure 10 - 100 41,905 15,188 (4) - (366) - - 1,974 - 13,585 57,093 (21) 83 - 5,808 - - - - 51,223 $’000 Fair Value Other assets 69,490 69,490 - (264,584) 270,078 - - 63,996 $’000 Cost Works in progress 976,271 3,570,498 1,266,187 - (4) 84,794 (2,650) (2,471) 68,266 59 1,118,193 4,836,685 780 2,570 403,490 (5,160) (5,854) (1,461) 1,726 270,078 59 - 4,170,457 $’000 Total Notes to the Financial Statements For the year ended 30 June 2013 Notes to the Financial Statements For the year ended 30 June 2013 18 (b) Property, plant and equipment valuations were determined by reference to the following: Land The fair value of land is measured at current market value as at 30 June 2012 as independently determined by AssetVal Pty Ltd. Fair value was derived by reference to market based evidence including observable historical sales data for properties of similar nature and specification within the Toowoomba Regional Council and surrounding areas. The fair value as at 30 June 2013 has been determined using the same evidence and assumptions used in determining the fair value as at 30 June 2012. There was considered to be no material change during the financial year which would affect these assumptions. Reserve land does not have a value for the purpose of a Local Government’s financial statements. Site improvements The fair value of site improvements is measured at current market value as at 30 June 2013 as independently determined by Australia Pacific Valuers (APV) and AssetVal Pty Ltd. Fair value was derived by reference to market based evidence including observable historical sales data for properties of similar nature and specification within the Toowoomba Regional Council and surrounding areas. Buildings There is no market for Council’s buildings as these are held to provide essential services to the community. Accordingly, the fair value of all building assets is measured at written down current replacement cost. All buildings will be revalued during the 2013-14 financial year, however the Water & Wastewater buildings were revalued as at 30 June 2013 by AssetVal in conjunction with the water and sewerage active infrastructure assets. These buildings represent an immaterial portion of the written down value of the asset class. Plant and equipment Other plant and equipment is measured at original cost less accumulated depreciation. Infrastructure There is no market for Council’s infrastructure assets as these are held to provide essential services to the community. Accordingly, the fair value of all infrastructure assets is measured at written down current replacement cost. Road network The fair value of road and bridge network infrastructure as at 30 June 2013 was determined by management based on the following key assumptions (this value remains unchanged from the valuation as at 30 June 2012): (a) Average $/m2 for each of the key components were: Sealed Unsealed roads roads $ $ Formation 25.87 13.03 Pavement 24.96 n/a Surface 11.75 11.33 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 95 Notes to the Financial Statements For the year ended 30 June 2013 Road network (cont.….) (b) Condition was assessed using the following table: Condition Remaining rating useful life New 100% 0.50 98% 1.00 95% 1.50 85% 2.00 75% 2.50 63% 3.00 50% 3.50 38% 4.00 25% 4.50 13% 5.00 5% 5.50 0% The valuation of the roads network was performed by combining the expertise of internal asset managers, Lemmah Pty Ltd and Fugro PMS Pty Ltd. Bridges The fair value of bridge infrastructure is measured at written down current replacement cost. The valuation of bridge infrastructure as at 30 June 2013 was independently determined by APV Valuers. Water and Sewerage The fair value of water and sewerage passive infrastructure as at 30 June 2013 was determined by management based on the following key assumptions (this value remains unchanged from the valuation as at 30 June 2012): (a) The average cost per meter was $232.17 for water pipes and $566.29 for sewerage pipes. (b) Condition was assessed using the same table as that identified for the road network. The last independent valuation of water and sewerage active infrastructure assets was performed by AssetVal Pty Ltd as at 30 June 2013. Drainage The fair value of drainage infrastructure as at 30 June 2013 was determined by management based on the following key assumptions (this value remains unchanged from the valuation as at 30 June 2012): (a) The average cost per square meter was $565.91 for drainage pipes. (b) Condition was assessed using the same table as that identified for the road network. The last independent valuation of drainage infrastructure assets was performed by AssetVal Pty Ltd as at 30 June 2012. 96 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Notes to the Financial Statements For the year ended 30 June 2013 18 (c) Other asset related information: Dam Wall Assets – Revaluation In conducting an external revaluation for dam wall assets in 2012/2013, there were a number of changes in the valuation methodology and asset breakdown compared to previous financial years. These changes will have an impact on the future depreciation expense for these assets commencing 2013/2014. The estimated depreciation for the 2013/2014 year is $439,000 compared to $666,000, 2012/2013. With this process both Toowoomba Regional Council and AssetVal Valuers collaborated to redesign the asset breakdowns to gain synergies with asset management and engineering services staff. This has also resulted in additional asset componentisation, enabled better measurement of replacement costs and reduced duplication. Revised Useful Lives Residual Values Historically Council had not utilised residuals extensively and so with the opportunity to completely review the assets, the outcome was that the analysis supported the residual criteria for the earth fill dam walls. The dams are zoned earth fill dams and are componentised to only include the dam wall itself, excluding spillways outlet works and catchment assets. The previous useful lives on these assets were between 165 to 175 years, and following the revaluation these estimated useful lives are now 100 years with residual values between 30% and 70%. Residuals were applied, firstly, as there are no examples of major embankment dams being removed, demolished or failing in Australia and secondly, the bulk water supply for Toowoomba is primarily supplied from catchments and stored in the dams. This is not likely to change in the foreseeable future due to tighter regulations on groundwater extraction and the option of switching to primary downrange supplies is expensive and therefore not preferred as illustrated by the costs relating to the new Wivenhoe pipeline. The need for the dams in Toowoomba will not change for the foreseeable future. Having no evidence that a removal and reinstatement type renewal is likely to happen, AssetVal Pty Ltd have applied a residual that represents that the majority of the dam will stand in perpetuity. The reason for not applying a 100% residual is due to illustratable occurrences of major damage and upgrades being required over the life of the dam. An example of this is the recent embankment slippage at Cressbrook Dam and recent safety upgrades. This then follows onto the life of 100 years applied as opposed to 175 years. The life is reduced due to the change in failure/renewal mode, where previously life was set at 175 years as it was assumed the whole dam had been consumed and would be removed, destroyed or decommissioned. This has changed to a perpetuity model and so the life represents an average suggesting that after 100 years 30% of the dam will be consumed though either erosion, seepage issues, settling or obsolescence. The 100 year time frame is based on experience with other older dams having upgrades or renewal/repair works completed after this approximate time frame. It is difficult to predict the future in such long life assets. Evidence from older, equivalent asset types has had to be related, but due to better construction techniques any derived conclusions used would inherently be conservative. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 97 Notes to the Financial Statements For the year ended 30 June 2013 Bridges – Revaluation Overview of Methodology The approach used for the revaluation of Council’s bridge assets for 2012/2013 uses a condition assessment that enables a determination of each component’s level of remaining service potential. This also involves consideration of obsolescence and other external factors. This assessment indicates which phase of the asset life cycle the component is currently in. The asset is then depreciated using a straight-line from the assessed value at the start of that phase to the assessed value at the end of that phase. Segmentation and Componentisation Segmentation and componentisation is based on standard industry practice and via consultation between Council and Australian Pacific Valuers. Bridge assets were categorised into five main groups: - Multi- span bridges with intermediate pier support (PB) - Single span girder bridges (GB) - Box culvert type bridges (CB) - Pipe culvert type bridges (CP) - Arch type bridges (ARCH) Different material types were observed within the main groups listed above, such as in-situ reinforced concrete, pre stressed concrete, pre-cast concrete box and pipes, steel, steel helical pipes and timber. A modern equivalent replacement strategy has been adopted in the determination of the obsolete bridge construction types. As an example, timber bridges have been replaced with equivalent concrete bridges. Evidence throughout Council supports the strategy. The five main groups were then componentised and valued as four sub-categories: - Super structure - Sub Structure - Bridge Railing - Bridge Surface Gross Replacement Cost The gross replacement cost for bridges was determined by Australian Pacific Valuers from a range of sources. They noted in their detailed report: “The Gross Replacement Value of these assets have been assessed on the basis of replacement with a new asset having similar service potential and includes allowances for installation and professional fees. The Gross Replacement Value costing have been derived from reference to costing guides issued by the Rawlinson’s (Australian Construction Handbook), Toowoomba Regional Council and Australian Pacific Valuers internal database of costs, recently completed projects in the region and surrounding areas”. Depreciable Amount Calculation of the depreciable amount involves determination of the Residual Value which in turn is required to be assessed at the end of its useful life. For cyclical maintenance assets (such as bridges) the end of the useful life is typically assessed as being at the point of major intervention. For example for a road seal it would be at the point of the re-seal. 98 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Notes to the Financial Statements For the year ended 30 June 2013 Bridges – Revaluation (cont.…) Depreciable Amount (cont.…) This approach was used to determine the Residual Value. Consideration was given to Council’s expectation of the what issues would typically drive the need to undertake a major renewal, how long it would be for the asset to reach that point and what the likely cost would be (as a percentage of the full replacement cost). As a consequence of this analysis the assumptions applied recognised that for some components the cost of renewal was less than the cost of as new construction and therefore it was appropriate to adopt some residual values. As a consequence of this approach the “value lost through consumption” is depreciated over the useful life. These changes will have an impact on the future depreciation expense for these assets commencing 2013/2014. The estimated depreciation for the 2013/2014 year is $389,000 compared to $519,000, 2012/2013. Pattern of Consumption A depreciation method was used in order to match the pattern of consumption. In the case of bridges, due to increasing traffic loads and volumes and changes in technology and safety standards, the pattern of consumption of future economic benefit is not constant but increases over time. Based on this determination a straight-line pattern was adopted for components with a useful life of less than 40 years and a moderate pattern for components with an expected useful life of greater than 70 years. Accumulated Depreciation The level of Accumulated Depreciation was based on an assessment of the proportion of depreciable amount consumed to date. It is based on a Consumption Score referenced to the appropriate pattern of consumption. The scoring mechanism incorporated both physical condition as well as consideration of obsolescence and external factors. After inspection the score was used to determine the percentage of remaining depreciable amount. This was then added to the Residual Value to determine the written down value and as a result the Accumulated Depreciation. The end results were then compared to Council’s understanding of their assets from their asset management framework to ensure consistency with engineering data. Quality Assurance There was a range of Quality Assurance processes involved to ensure the outputs were an accurate reflection of the actual asset observations. These included – · Review and confirmation of underlying assumptions · Review of draft report to ensure consistency with asset management understanding. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 99 Notes to the Financial Statements For the year ended 30 June 2013 National Disaster Relief and Recovery Arrangements (NDRRA) Council has been subject to two flood events that are included in these Financial Statements. They are the January 2011 event and the January 2013 event, referred to as Tropical Cyclone Oswald and the associated rainfall and flooding, 21-29 January 2013. The January 2011 Event As of August 2013, the Queensland Reconstruction Authority (QRA) has a total cost of $125 million attributed to this event. Subject to final close out, the QRA has paid 90% of this estimate, $113 million. The Council estimated cost is currently at $131 million (as at August 2013). This would indicate an at risk amount for Council of $6 million, however, as the projects move closer to finalisation and official close out by QRA, the margin or risk amount is reducing. Council final estimates are reducing and the QRA final payment is subject to final actual costs. Empirical evidence would suggest a final at risk amount of $3.5 to $5.0 million. This amount is available in the 2013/2014 budget and the worst case scenario of an amount approaching $6 million will require some re-prioritisation, however, not to the extent of a financial shock to the Council’s sustainability position. A planned series of close-outs is being undertaken, by submission in claim areas. Restoration works are at the practical completion stage. The 2013 Tropical Cyclone Oswald Event 24 projects, out of a total of 1,121 from the 2011 event, where restoration had not commenced at the time of the 2013 Oswald event, and had additional damage greater than 10%, have been transferred to the 2013 Oswald event. As stated above, the road network was re-valued in 2011/12 and the valuation included the effect of the 2011 event. The 2013 event has incurred a write-down of $35m in the carrying value of the road network. Therefore the current valuation recorded in these accounts includes the effect of the 2011 & 2013 flood events Work in Progress – Summary Total WIP shown in Note 18(a) of $168.8 million is detailed as follows: · NDRRA component of $74.5 million, · Major project carryovers of $70.15 million, which included two projects totalling $42.2 million, · Previous years WIP and current accruals of $11.95 million and · Ordinary WIP of $12.2 million. 100 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Notes to the Financial Statements For the year ended 30 June 2013 Note 2013 $’000 2012 $’000 4,912 4,912 3,084 3,084 6,143 2,342 8,485 4,682 1,461 6,143 3,059 514 3,573 2,613 446 3,059 4,912 3,084 19,426 8,419 27,845 19,447 8,065 27,512 1,458 1,458 1,437 1,437 12,160 10,163 21 861 13,042 10,163 3,864 3,161 92,369 3,658 99,891 9,255 91 12,507 13,324 3,975 (1,275) 16,024 13,864 1,785 (2,325) 13,324 12,160 3,864 16,024 10,163 3,161 13,324 19 Intangible assets Net carrying value at period end: Computer software Computer software Opening gross carrying value Acquired at cost *Note 18 (a) Accumulated amortisation Opening balance Amortisation in the period Net carrying value at end of the financial year Software has a finite life estimated at ten years. Straight line amortisation has been used with no residual value. 20 Trade and other payables Current Accruals Annual leave Non Current Annual leave Employee benefit expenses are calculated at current pay levels and adjusted for inflation and likely future changes in salary level. The non-current portion of annual leave and long service leave is then discounted to the present value. Further details on employee entitlements are reported in Note 1.22 21 Provisions Current Long service leave Property restoration: (i) Refuse sites (ii) Quarry sites Non-Current Long service leave Property restoration: (i) Refuse sites (ii) Quarry sites 1.22(e) Details of movements in provisions: Long service leave Balance at the beginning of financial year Amount provided for in the period Amount paid in the period Balance at end of the financial year Current portion Non-current portion Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 101 Notes to the Financial Statements For the year ended 30 June 2013 Note (i) Refuse sites Balance at the beginning of financial year Increase in provision - due to change in time Increase in provision - change in discount rate Amount expended in year Increase (decrease) in estimate of future cost Balance at end of the financial year Current portion Non-current portion (ii) Quarry sites Balance at the beginning of financial year Increase in provision - due to change in time Increase (decrease) in provision - change in discount rate Amount expended in year Increase (decrease) in estimate of future cost Balance at end of the financial year Current portion Non-current portion 2013 $’000 2012 $’000 9,255 276 25 82,834 92,390 7,853 432 198 772 9,255 21 92,369 92,389 9,255 9,255 91 3 4,425 4,519 77 4 2 8 91 861 3,658 4,519 91 91 22 Borrowings (a) Bank overdraft The council does not have a bank overdraft facility. (b) Unsecured borrowings Unsecured borrowings are provided by the Queensland Treasury Corporation. All borrowings are in $A denominated amounts and carried at amortised cost, interest being expensed as it accrues. No interest has been capitalised during the current or comparative reporting period. Expected final repayment dates vary, the latest being 26 June 2032. There have been no defaults or breaches of the loan agreement during the period. Principal and interest repayments are made quarterly in arrears. Details of borrowings at balance date are: Current Queensland Treasury Corporation Non Current Queensland Treasury Corporation 102 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 9,320 9,320 8,305 8,305 146,020 146,020 143,429 143,429 Notes to the Financial Statements For the year ended 30 June 2013 Note Details of movements in borrowings: Queensland Treasury Corporation Balance at the beginning of financial year Loans raised Principal repayments Balance at end of the financial year Classified as : Current Non-current 2013 $’000 2012 $’000 151,733 12,922 (9,315) 155,340 91,349 65,705 (5,321) 151,733 9,320 146,020 155,340 8,305 143,429 151,733 2,662 2,662 2,356 2,356 1,426,164 1,107,467 21,216 (4,699) (19,525) 45,632 17,342 (155) 1,485,974 13,377 99 96,468 30,456 159,794 18,053 449 1,426,164 13,377 21,216 112,056 717,622 128,102 379,630 104,389 9,582 1,485,974 13,377 116,755 737,147 82,470 362,288 104,389 9,738 1,426,164 The loan market value at the reporting date was $165,199,145. This represents the value of the debt if Council repaid it at that date. As it is the intention of Council to hold the debt for its term, no provision is required to be made in these accounts. No assets have been pledged as security by the council for any liabilities. Borrowings are all in $A and are underwritten by the Queensland State Government. 23 Other liabilities Current Unearned revenue 24 (i) Asset revaluation surplus Movements in the asset revaluation surplus were as follows: Balance at the beginning of financial year (a) Adjustments to property, plant and equipment through revaluations: 18 Land Site improvements Buildings Road and bridge network Water Sewerage Drainage Other assets Balance at end of the financial year (ii) Asset revaluation surplus analysis The closing balance of the asset revaluation surplus is comprised of the following asset categories: Land Site improvements Buildings Road and bridge network Water Sewerage Drainage Other assets Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 103 Notes to the Financial Statements For the year ended 30 June 2013 Note 2013 $’000 2012 $’000 2,156,256 102,268 2,258,524 2,099,843 56,412 2,156,255 812 5,019 2,636 8,467 789 4,548 3,919 9,256 137 21,728 11 290 22,166 94 13,400 1,507 47 15,048 22,166 22,166 15,048 15,048 25 Retained surplus Balance at the beginning of financial year Net result Balance at end of the financial year Council’s cash and cash equivalents are subject to a number of internal restrictions that limit the amount that is available for discretionary or future use. In prior years council accounted for these restrictions using a system of reserves. At the beginning of this reporting year these reserves were closed to the retained surplus and are now reported using an internal management system. Internal restrictions that have been placed on Council’s cash and cash equivalents are now disclosed in Note 13. 26 Commitments for expenditure Operating leases Minimum lease payments in relation to non-cancellable operating leases are as follows: Within one year Later than 1 year but not later than 5 years Later than 5 years Lease payments are generally fixed, but with inflation clauses on which future rentals are determined. Capital Commitments Commitment for the construction of the following assets contracted for at the reporting date but not recognised as liabilities are as follows: Buildings Infrastructure Other infrastructure Other These expenditures are payable : Within one year Later than 1 year but not later than 5 years Later than 5 years 27 Events after balance date There were no material financial adjusting events after balance date. 104 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Notes to the Financial Statements For the year ended 30 June 2013 2013 $’000 2012 $’000 2,521 4,000 Local Government Workcare The Toowoomba Regional Councils a member of the Queensland local government workers compensation self-insurance scheme, Local Government Workcare. Under this scheme the Council has provided a bank guarantee to cover bad debts which may remain should the self insurance licence be cancelled and there was insufficient funds available to cover outstanding liabilities. Only the Queensland Government’s workers compensation authority may call on any part of the guarantee should the above circumstances arise. The Council’s maximum exposure to the bank guarantee is: 1,939 1,614 Note 28 Contingent liabilities Details and estimates of maximum amounts of contingent liabilities are as follows: Various claims are pending against the Council. In the opinion of the Council’s solicitors the potential loss on all claims should not exceed: The Council has disclaimed liability and no provision has been made in the financial statements pertaining to these claims. Local Government Mutual The Council is a member of the local government mutual liability self-insurance pool, LGM Queensland. In the event of the pool being wound up or it is unable to meet its debts as they fall due, the trust deed and rules provide that any accumulated deficit will be met by the individual pool members in the same proportion as their contribution is to the total pool contributions in respect to any year that a deficit arises. As at 30 June 2011 the financial statements reported an accumulated surplus and it is not anticipated any liability will arise. 29 Superannuation The Council contributes to the Local Government Superannuation Scheme (Qld) (the scheme). The scheme is a Multi-employer Plan as defined in the Australian Accounting Standard AASB119 Employee Benefits. The Queensland Local Government Superannuation Board, the trustee of the scheme, advised that the local government superannuation scheme was a complying superannuation scheme for the purpose of the Commonwealth Superannuation Industry (Supervision) legislation. The scheme has three elements referred to as: The City Defined Benefits Fund (CDBF) which covers former members of the City Super Defined Benefits Fund. The Regional Defined Benefits Fund (Regional DBF) which covers defined benefit fund members working for regional local governments; and The Accumulation Benefits Fund (ABF) The ABF is a defined contribution scheme as defined in AASB 119. Council has no liability to or interest in the ABF other than the payment of the statutory contributions as required by the Local Government Act 2009. The Regional DBF is a defined benefit plan as defined in AASB119. The Council is not able to account for the Regional DBF as a defined benefit plan in accordance with AASB119 because the scheme is unable to account to the Council for its proportionate share of the defined benefit obligation, plan assets and costs. Any amount by which either fund is over or under funded would only affect future benefits and contributions to the Regional DBF, and is not an asset or liability of the Council. Accordingly there is no recognition in the financial statements of any over or under funding of the scheme. The audited general purpose financial report of the scheme as at 30 June 2012 (the most recent available) which was not subject to any audit qualification, indicates that the assets of the scheme are sufficient to meet the vested benefits. The most recent actuarial assessment of the scheme was undertaken as at 1 July 2012. The actuary indicated that “the Regional DBF is currently in a satisfactory but modest financial position and remains vulnerable to adverse short and medium term experience”. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 105 Notes to the Financial Statements For the year ended 30 June 2013 2013 $’000 2012 $’000 11,511 11,570 3,768 110 3,878 4,068 117 4,185 102,268 56,412 10 71,233 279 71,512 68,712 436 69,148 4 5 11 (104,104) (419) 2,075 (102,448) (45,543) (4) 2,839 (42,708) 9,711 (2,806) (341) 2,700 306 9,570 (8,286) (1,169) 10,525 (540) (360) 171 80,902 83,022 Note Following the previous actuarial assessment in 2009, councils were advised by the trustee of the scheme, following advice from the scheme’s actuary, that additional contributions may be imposed in the future at a level necessary to protect the entitlements of Regional DBF members. In the 2012 actuarial report the actuary has recommended no change to the employer contribution levels at this time. Under the Local Government Act 2009 the trustee of the scheme has the power to levy additional contributions on councils which have employees in the Regional DBF when the actuary advises such additional contributions are payable - normally when the assets of the DBF are insufficient to meet members’ benefits. The next actuarial investigation will be conducted as at 1 July 2015. The amount of superannuation contributions paid by Toowoomba Regional Council to the scheme in this period for the benefit of employees was: 30 Trust funds 1.30 Trust funds held for outside parties: Monies collected or held on behalf of other entities yet to be paid out to or on behalf of those entities Security deposits The Toowoomba Regional Council performs only a custodial role in respect of these monies, and because the monies cannot be used for Council purposes, they are not brought to account in these financial statements. 31 Reconciliation of net result for the year to net cash inflow (outflow) from operating activities Net result Non-cash operating items: Depreciation and amortisation Change in restoration provisions expensed to finance costs Investing and development activities: Capital grants, subsidies and contributions Capital income Capital expenses Changes in operating assets and liabilities: (Increase) decrease in receivables (Increase) decrease in inventories (excluding land) Increase (decrease) in payables Increase (decrease) in provisions Increase (decrease) in other liabilities Net cash inflow from operating activities 106 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Notes to the Financial Statements For the year ended 30 June 2013 32 Controlled Entities Empire Theatres Pty Ltd The incorporated entity, Empire Theatres Pty Ltd (ACN 086 482 288) is wholly owned by Council. The financial statements of Empire Theatres Pty Ltd, incorporating Empire Theatre Projects Pty Ltd (ACN 135 705 878), are subject to separate audit certification by the Queensland Auditor-General or his delegate. The audited financial statements of Empire Theatres Pty Ltd, incorporating Empire Theatre Projects Pty Ltd, as at 30 June 2013, disclosed net assets of $611,667. Empire Theatres Foundation is an entity controlled by Empire Theatres Pty Ltd. The financial statements of the Empire Theatres Foundation are subject to separate audit certification by the Queensland Auditor-General or his delegate. The audited financial statements of Empire Theatres Foundation as at 30 June 2013, disclosed net assets of $583,495. Jondaryan Woolshed Pty Ltd The incorporated entity, Jondaryan Woolshed Pty Ltd (ACN 128 419 983) is wholly owned by Council. The financial statements of Jondaryan Woolshed Pty Ltd are subject to separate audit certification by the Queensland Auditor-General or his delegate. The audited financial statements of Jondaryan Woolshed Pty Ltd as at 30 June 2013, disclosed net liabilities of $189,350. Toowoomba and Surat Basin Enterprises Pty Ltd The incorporated entity, Toowoomba and Surat Basin Enterprises Pty Ltd (ACN 128 419 983) is wholly owned by Council. The financial statements of Toowoomba and Surat Basin Enterprises Pty Ltd are subject to separate audit certification by the Queensland Auditor-General or his delegate. The audited financial statements of Toowoomba and Surat Basin Enterprises Pty Ltd as at 30 June 2013, disclosed net assets of $350,093. The Toowoomba Regional Council has committed necessary funding support in its 2013/2014 Annual Budget and forward budgets for 2014/2015 and 2015/2016 which provides ‘going concern’ assurance for the Empire Theatres Pty Ltd and Jondaryan Woolshed Pty Ltd. The Toowoomba and Surat Basin Enterprises Pty Ltd is the recipient of Council funding of a fixed amount to supplement membership revenue. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 107 Notes to the Financial Statements For the year ended 30 June 2013 33 Financial Instruments Toowoomba Regional Council has exposure to the following risks arising from financial instruments: - credit risk - liquidity risk - market risk This note provides information (both qualitative and quantitative) to assist statement users evaluate the significance of financial instruments on the Council’s financial position and financial performance, including the nature and extent of risks and how the Council manages these exposures. Financial risk management Toowoomba Regional Council is responsible for the establishment and oversight of the risk management framework, together with developing and monitoring risk management policies. Council’s management approves policies for overall risk management, as well as specifically for managing credit, liquidity and market risk. The Council’s risk management policies are established to identify and analyse the risks faced, to set appropriate limits and controls and to monitor these risks and adherence against limits. The Council aims to manage volatility to minimise potential adverse effects on the financial performance of the Council. Toowoomba Regional Council does not enter into derivatives. Credit Risk Credit risk is the risk of financial loss if a counterparty to a financial instrument fails to meet its contractual obligations. These obligations arise principally from the Council’s investments and receivables from customers. Exposure to credit risk is managed through regular analysis of credit counterparty ability to meet payment obligations. The carrying amount of financial assets represents the maximum credit exposure. Investments in financial instruments are required to be made with Queensland Treasury Corporation (QTC) or similar state/ commonwealth bodies or financial institutions in Australia, in line with the requirements of the Statutory Bodies Financial Arrangements Act 1982. No collateral is held as security relating to the financial assets held by Toowoomba Regional Council. The following table represents the maximum exposure to credit risk based on the carrying amounts of financial assets at the end of the reporting period: Financial Assets Cash and cash equivalents Equity investments Receivables – rates Receivables – other Other credit exposure Guarantee Total Note 2013 $’000 2012 $’000 13 17 14 14 163,985 20 8,801 19,663 171,292 20 9,789 28,386 28 1,939 194,408 1,614 211,101 Cash and cash equivalents The Council may be exposed to credit risk through its investments in the QTC Cash Fund and QTC Working Capital Facility. The QTC Cash Fund is an asset management portfolio that invests with a wide range of high credit rated counterparties. Deposits with the QTC Cash Fund are capital guaranteed. Working Capital Facility deposits have a duration of one day and all investments are required to have a minimum credit rating of “A-”, therefore the likelihood of the counterparty having capacity to meet its financial commitments is strong. 108 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Notes to the Financial Statements For the year ended 30 June 2013 33 Financial instruments – continued Trade and other receivables In the case of rate receivables, the Council has the power to sell the property to recover any defaulted amounts. In effect this power protects the Council against credit risk in the case of defaults. In other cases, the Council assesses the credit risk before providing goods or services and applies normal business credit protection procedures to minimise the risk. By the nature of the Councils operations, there is a geographical concentration of risk in the Council’s area. Because the area is largely (e.g. agricultural/mining), there is also a concentration in the (e.g. agricultural/ mining) sector. Ageing of past due receivables and the amount of any impairment is disclosed in the following table: Liquidity risk Fully Performing $’000 Past due 31 to 60 61 to 90 days days $’000 $’000 Less than 30 days $’000 Over 90 days $’000 Less Impaired Total $’000 $’000 Receivables: 2013 23,942 4,061 30 - 808 (377) 28,464 2012 30,964 1,323 2,389 152 3,683 (336) 38,175 Liquidity risk is the risk that the Council will encounter difficulty in meeting the obligations associated with its financial liabilities that are settled by delivering cash or another financial asset. Toowoomba Regional Council is exposed to liquidity risk through its normal course of business and through its borrowings with QTC and other financial institutions. The Council manages its exposure to liquidity risk by maintaining sufficient cash deposits and undrawn facilities, both short and long term, to cater for unexpected volatility in cash flows. These facilities are disclosed in note 22. The following table sets out the liquidity risk in relation to financial liabilities held by the Council. It represents the remaining contractual cashflows (principal and interest) of financial liabilities at the end of the reporting period, excluding the impact of netting agreements: 0 to 1 year 2013 Trade and other payables Loans QTC 2012 Trade and other payables Loans QTC $’000 19,426 18,008 37,434 19,447 16,958 36,405 1 to 5 years Over 5 years Total contractual cash flows $’000 $’000 $’000 19,426 67,521 148,066 233,595 67,521 148,066 253,021 66,530 66,530 146,885 146,885 19,447 230,373 249,820 Carrying amount $’000 19,426 155,340 174,767 19,447 151,733 171,180 The outflows in the above table are not expected to occur significantly earlier and are not expected to be for significantly different amounts than indicated in the table. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 109 Notes to the Financial Statements For the year ended 30 June 2013 33 Financial instruments – continued Market risk Market risk is the risk that changes in market prices, such as interest rates, will affect the Council’s income or the value of its holdings of financial instruments. Interest rate risk Toowoomba Regional Council is exposed to interest rate risk through investments and borrowings with QTC and other financial institutions (if applicable). The Council has access to a mix of variable and fixed rate funding options through QTC so that interest rate risk exposure can be minimised. Sensitivity Sensitivity to interest rate movements is shown for variable financial assets and liabilities based on the carrying amount at reporting date. The following interest rate sensitivity analysis depicts what effect a reasonably possible change in interest rates (assumed to be 1%) would have on the profit and equity, based on the carrying values at the end of the reporting period. The calculation assumes that the change in interest rates would be held constant over the period. 2013 Financial assets and liabilities that are held at variable interest rates total: QTC cash funds Other investments Loans – QTC Net total 2012 QTC cash funds Other investments Loans – QTC Net total Net carrying amount $’000 Change in profit & (loss) from Change in equity from 1% increase 1% decrease 1% increase 1% decrease $’000 $’000 $’000 $’000 80,649 806 (806) 806 (806) 7,449 74 (74) 74 (74) (155,340) (1,553) 1,553 (1,553) 1,553 (67,242) (673) 673 (673) 673 9,105 91 (91) 91 (91) 1,328 13 (13) 13 (13) (151,733) (1,517) 1,517 (1,517) 1,517 (141,300) (1,413) 1,413 (1,413) 1,413 In relation to the QTC loans held by the Council, the following has been applied: QTC Fixed Rate Loan – financial instruments with fixed interest rates which are carried at amortised cost are not subject to interest rate sensitivity. QTC Generic Debt Pool - the generic debt pool products approximate a fixed rate loan. There is a negligible impact on interest sensitivity from changes in interest rates for generic debt pool borrowings. QTC Client Specific Pool - client specific pool products are often rebalanced to a target benchmark duration. This partially exposes clients to the level of interest rates at the time of rebalancing. Sensitivity on these products is provided by QTC through calculating the interest effect over the period. The sensitivity analysis provided by QTC is currently based on a 1% change but this is subject to change. Fair Value The fair value of trade and other receivables and payables is assumed to approximate the value of the original transaction, less any allowance for impairment. 110 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Notes to the Financial Statements For the year ended 30 June 2013 The fair value of borrowings with QTC is based on the market value of debt outstanding. The market value of a debt obligation is the discounted value of future cash flows based on prevailing market rates and represents the amount required to be repaid if this was to occur at balance date. The market value of debt is provided by QTC and is discussed below and disclosed in note 22. QTC applies a book rate approach in the management of debt and interest rate risk, to limit the impact of market value movements to clients’ cost of funding. The book value represents the carrying value based on amortised cost using the effective interest method. Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 111 Notes to the Financial Statements For the year ended 30 June 2013 34 National Competition Policy Activities to which the code of competitive conduct is applied The Toowoomba Regional Council applies the competitive code of conduct to the following activities: Water & Wastewater Other Roads Private Works Fleet & Plant Building Certification Aquatic Facilities Quarry Operations Cemetery Operations Refuse Collection Waste Management Aerodromes Laboratory Services This requires the application of full cost pricing, identifying the cost of community service obligations (CSO) and eliminating the advantages and disadvantages of public ownership within that activity. The CSO value is determined by Council, and represents an activities cost(s) which would not be incurred if the primary objective of the activities was to make a profit. The Council provides funding from general revenue to the business activity to cover the cost of providing non-commercial community services or costs deemed to be CSO’s by the Council. The following activity statements are for activities subject to the competitive code of conduct: Water & Other Roads Wastewater 2013 2013 $’000 $’000 Revenue for services provided to 2,314 28,639 the Council Revenue for services provided to 85,302 5,605 external clients Community service obligations 293 87,909 34,244 Less : Expenditure 75,111 33,491 Surplus (deficiency) 12,798 754 Revenue for services provided to the Council Revenue for services provided to external clients Community service obligations Quarry Operations 2013 $’000 - - Less : Expenditure Surplus (deficiency) 112 50 (50) Cemetery Operations 2013 $’000 Private Fleet & Plant Building Works Services Certification 2013 2013 2013 $’000 $’000 $’000 7,245 31,648 25 2 360 162 323 1,874 7,605 5,655 1,950 31,810 26,215 5,595 400 748 866 (117) 1,464 3,340 3,330 - Refuse Collection 2013 $’000 Waste Aerodromes Management 2013 2013 $’000 $’000 3,254 - 11 Laboratory Services 2013 $’000 1,195 393 13,108 3,289 435 423 816 1,140 (324) 13,108 9,091 4,017 1,589 8,133 8,195 (62) 2,000 2,435 1,368 1,067 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Aquatic Facilities 2013 $’000 317 1,512 1,208 304 Notes to the Financial Statements For the year ended 30 June 2013 34 National Competition Policy – continued CSO’s were paid during the reporting period to the following activities. Activities CSO description Water & Wastewater To provide pensioner rebates on water and wastewater activities. Waste Management To provide public dumping facilities. Building Certification To provide a standard of building compliance and general development. Aquatic Facilities Provide recreational facilities to as wide as possible cross section of the community. Cemetery Operations To maintain historical headstone sections and to provide cemetery facilities to rural areas. Aerodromes To provide an economic benefit to the region and to provide airport facilities to rural areas. Actual $,000 293 1,589 400 1,464 423 2,000 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 113 114 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 115 116 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 117 118 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL 119 120 Annual Report 2012/13 • TOOWOOMBA REGIONAL COUNCIL PO Box 3021, Toowoomba Village Fair Qld 4350 P 131 TRC (131 872) F 1800 448 882 E info@toowoombaRC.qld.gov.au W www.toowoombaRC.qld.gov.au