Retail Market Analysis Poplar Bluff, Missouri
Transcription
Retail Market Analysis Poplar Bluff, Missouri
Retail Market Analysis Poplar Bluff, Missouri Prepared by: February 2012 A Retail Market Analysis for Poplar Bluff, Missouri Prepared for: Greater Poplar Bluff Area Chamber of Commerce & Poplar Bluff Industries In partnership with Ozark Foothills Regional Planning Commission. Prepared by: February 2012 Poplar Bluff, MO – Retail Market Analysis February 2012 Table of Contents 1.0 Introduction........................................................................................................................ 3 2.0 Market Analysis ................................................................................................................ 4 2.1 2.2 2.3 2.4 3.0 3.1 3.2 Market Definition ........................................................................................................................ 4 Trade Area Definitions ........................................................................................................... 11 Retail Market Analysis ............................................................................................................ 15 Retail Pull Factor ...................................................................................................................... 27 Demographics and Market Segmentation ............................................................... 31 Demographic Snapshot ......................................................................................................... 31 Market Segmentation .............................................................................................................. 35 4.0 Employment Assessment ............................................................................................ 42 5.0 Business Development................................................................................................. 48 5.1 5.2 5.3 Business Development .......................................................................................................... 48 Market Positioning................................................................................................................... 49 Partnerships & Planning ........................................................................................................ 50 2 Poplar Bluff, MO – Retail Market Analysis February 2012 1.0 Introduction Poplar Bluff is the seat of Butler County in the southeastern corner of Missouri. As the “Gateway to the Ozarks”, Poplar Bluff and Butler County lie at the center of a large rural region. It is strategically located less than two hours from five states, and equidistance from St Louis and Memphis, Tennessee. Its location has made it the center of government, commerce, education, and healthcare for a large area in Southeast Missouri and Northeast Arkansas. During the current national economic crisis, Poplar Bluff has successfully maintained its position as a retail and employment center, and has continued to be self-sufficient while serving a regional market. The Greater Poplar Bluff Area Chamber of Commerce and Poplar Bluff Industries, in partnership with the Ozark Foothills Regional Planning Commission, authorized this study to assess the current retail market in the greater Poplar Bluff area, determine its market reach as well as opportunities for business growth. The study was conducted in late 2011, and enlisted the assistance of area businesses to help determine the depth of the market. The process also included an assessment of employment trends, as well as demographics of Poplar Bluff and its trade areas. The report includes: • A market definition exercise that defines the local market geography based on true consumer trading patterns, determines the depth of the local and visitor market, and establishes a primary and secondary trade area. • A retail market assessment that uses the local trade areas to examine the existing retail business mix as well as opportunities for new or expanded business types. The assessment includes a retail leakage and gap analysis, a retail shares study, and space demand projections for individual retail types. • A demographic and market segmentation study that analyzes the makeup of Poplar Bluff’s local trade areas and region, determining consumer needs, target markets, and the potential for new products. • An employment assessment that shows the existing employment base by sector as well 10-year projections. This includes an estimated daytime population figure for Poplar Bluff. • Business development recommendations that detail general strategic tasks necessary to grow Poplar Bluff’s economic base based on market research. The market analysis looks at the Greater Poplar Bluff and Butler County area, as well as for Carter, Reynolds, Ripley, and Wayne Counties. 3 Poplar Bluff, MO – Retail Market Analysis February 2012 2.0 Market Analysis This chapter presents the findings of the retail market analysis for the Greater Poplar Bluff area. The market definition section of this report provides a description of the geography of Poplar Bluff’s customer base, and the individual market studies present specific business recruitment and development opportunities. Arnett Muldrow’s methodology is designed to provide a snapshot of retail trade patterns in the community. Because it presents data for Poplar Bluff as a whole, this study does not necessarily reflect the exact trade patterns that each individual business might see through the course of the year. It should not substitute for thorough market research for any specific business. Still, the information provided offers insight into the overall patterns, retail trade areas, and customer traffic for Poplar Bluff as a whole. The data will prove to be useful to Poplar Bluff’s economic development agencies, as well as to individual businesses and property owners looking to make investments in the community. 2.1 Market Definition The market definition exercise will establish the true geography of the retail trade area for Poplar Bluff and will provide the baseline data for the subsequent analyses. In order for the conclusions to be accurate, it is important that the market analysis reflect the consumer habits within Poplar Bluff’s trade areas rather than arbitrary study areas such as political boundaries and drive-time scenarios. The process began with a zip code survey of customers to determine the market base relevant to Poplar Bluff and its businesses. This includes determining its place within the larger region and nearby competitive markets. Survey Participation In order to be most accurate, Arnett Muldrow enlisted the assistance of area businesses to track consumers. During a one-week period, twenty-four businesses tallied the resident zip codes of their customers. 4 Poplar Bluff, MO – Retail Market Analysis February 2012 Zip Code Survey of Customers Poplar Bluff, Missouri August 30 - September 6, 2011 Business Name:___________________________________________ Each business was provided a form to record zip codes and was asked to keep a log of its customers. Customers were recorded through the end of the week or 200 customers, whichever came first. Instructions 1. Please record the residence zip code of customers in the spaces below. 2. Please stop recording if you reach 200 customers, or by September 6th, whichever comes first. 3. Please record only one customer per individual numbered row. Thank you! If resident lives in zip code 63901, please ask them if they live IN or OUT of the City of Poplar Bluff Poplar Bluff Customer Williamsville Wappapello 63901 IN or OUT 63967 63966 Fisk 63940 Broseley 63932 Qulin 63961 Neelyville 63954 Ellsinore Other 63937 Please Record 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 The sample included a good mix of businesses in Poplar Bluff primarily located along the Westwood Boulevard retail corridor. Figure 1: Zip code survey instrument. Arnett Muldrow & Associates. Zip Code Survey Results • The survey was held the week of August 30th through September 6th, 2011. • The twenty-four businesses that participated included a cross section of those in Poplar Bluff including: - Restaurant - Bank - Pharmacy - Clothing - General Merchandise - Insurance - Convenience/Gas - Building Supply - Department Store - Gifts - Personal Care - Recreation - Event Venue - Auto Dealer - Home Furnishings • A number of national and regional chains assisted with the survey, as well as locally owned independent businesses. Arnett Muldrow has performed this study in numerous communities across the country, and more chains participated in Poplar Bluff than any other location. This should give an even better representation of Poplar Bluff’s market. • 3,795 individual customer businesses were recorded during the survey week, an average of 158 per business. • These customers came from 185 unique zip codes and 21 unique states. The tables on the following page show the results of the zip code survey as compared to peer communities in which Arnett Muldrow has performed similar analyses. These communities are of similar size to Poplar Bluff, are county seats, or are the center of a larger rural region. They present a comparison of total unique visitors from different zip codes and different states. It should be noted that the other communities may have had a different number of businesses participate or may have conducted the survey at a different time of year. 5 Poplar Bluff, MO – Retail Market Analysis February 2012 In general, communities that have a broad visitor market are shown to the left on the charts (more zip codes and states), and those with a stronger local market base are shown to the right. For the purposes of these charts, Poplar Bluff is identified with red bars. Albemarle, NC Hinesville, GA Greenwood, SC Reidsville, NC Lancaster, SC Monroe, GA Wise, VA Blackstone, VA Rocky Mt, VA Union City, GA Anderson, SC Poplar Bluff Salisbury, NC Aiken, SC Newberry, SC 185 Statesville, NC 450 400 350 300 250 200 150 100 50 0 Figure 2: Comparison of unique zip codes recorded during initial zip code survey. During the survey week, participating businesses in Poplar Bluff had 185 unique zip codes. When compared to peer communities, Poplar Bluff lies in the mid to upper range. This is expected considering the community’s position in a rural region in Southeast Missouri, and provides the first evidence that Poplar Bluff is the retail center of a large regional market. Albemarle, NC Monroe, GA Greenwood, SC Hinesville, GA Blackstone, VA Lancaster, SC Wise, VA Union City, GA Reidsville, NC Rocky Mt, VA Poplar Bluff Anderson, SC Salisbury, NC Newberry, SC Statesville, NC 21 Aiken, SC 40 35 30 25 20 15 10 5 0 Figure 3: Comparison of unique states recorded during survey period. Poplar Bluff had 21 unique states during the survey week. While the community does lie within about an hour and a half from five states including Missouri, 21 unique states was not expected considering the fact that there are no major interstates passing through Poplar Bluff. Again, this is a positive indicator that shows Poplar Bluff’s pull from the larger region. 6 Poplar Bluff, MO – Retail Market Analysis February 2012 Customer Base The next several charts show Poplar Bluff’s customer base broken down by customers’ place of residence. For the most part, the charts identify each community based on its zip code. In some cases, it refers to a collection of zip codes (ex. “Rest of US” or “Butler County”). Rest MO AR 15.8% 1.8% IL 0.5% Other 1.4% Harviell 1.7% Qulin 1.8% Broseley 1.9% Fisk 1.9% Ellsinore 2.3% Doniphan 2.8% Poplar Bluff 61.8% Wappapello Williamsville 3.1% 3.0% Figure 4: Percentage of Customer Visits – ALL BUSINESSES • Nearly 62% of the customers came from the primary 63901 Poplar Bluff zip code. While this is somewhat typical in a community like Poplar Bluff, this is a slightly larger overall portion compared to other communities. However, this is likely due to the fact that the 63901 zip code is geographically large, and represents the majority of Butler County itself. • Next were Williamsville (63967) and Wappapello (63966) with approximately 3% each. • Outside of Poplar Bluff, the local customer base seemed to be spread rather evenly across the region. • Outside of the immediate area, 15.8% of customers came from the rest of Missouri. • About 3.7% came from out of state, including 1.8% from Arkansas and 0.5% from Illinois. Considering that 21 states overall were represented, this shows that most out of state customers were individual visitors. 7 Poplar Bluff, MO – Retail Market Analysis February 2012 Rest MO 4.7% Reynolds Co. 0.4% Rest US 3.7% Stoddard Co. 2.6% Carter Co. 3.3% Ripley Co. 5.6% 63901 In 39% Wayne Co. 8.6% Rest of Butler County 9.3% 63901 Out 22% Figure 5: Percentage of Customer Visits by County • Customers within the 63901 zip code were asked whether they lived INSIDE the corporate limits of Poplar Bluff, or OUTSIDE but still in 63901. All told, 39% of all customers during the survey week reside in the town limits of Poplar Bluff. While Poplar Bluff does appear to draw customers from a large region, nearly 4 out of 10 customers live in town. • Similarly, approximately 71% of all customers live in Butler County. • Wayne County was next with 8.6%, followed by Ripley (5.6%) and Carter (3.3%). • 92% of all customers come from within a seven county region (Butler, Wayne, Ripley, Carter, Stoddard, Reynolds, and Clay County, AR). 8 Poplar Bluff, MO – Retail Market Analysis February 2012 Local and Visitor Market by Business: The data presented above represent Poplar Bluff businesses as a whole. However, individual businesses typically show different trade patterns. The charts below show the local and visitor market by individual businesses for each of the 24 businesses that participated. The average of all businesses is shown in red. 100% 90% 80% 70% 60% 50% 39% 40% 30% 20% 10% 0% Figure 6: Percent Poplar Bluff by Business Participating businesses had an average of 39% of customers living within the City of Poplar Bluff, ranging from 5% to 100% depending on the business. Similarly, the Butler County customer base ranged from 36% to 100% with and average of 71%. The chart below shows the “visitor” market by business. A visitor is defined as a customer living outside of the seven-county area. 100% 90% 80% 70% 60% 50% 40% 30% 20% 8% 10% 0% Figure 7: Percent “Visitor” Bluff by Business 9 Poplar Bluff, MO – Retail Market Analysis February 2012 Just 8% of all customers during the survey week could be considered “visitors”. This varied from 0% to 38%. They could be regional customers from nearby areas such as Cape Girardeau, or true visitors from out of state. Four businesses had no visitors during the survey week. The 8% visitor figure is very low compared to peer communities. Customer Base by Business Type: The customer base varies slightly when compared by the various business types. When broken down in this manner, the sample size of each category is small, but the data does confirm expectations. For example, professional services (banking, insurance) have a localized base while restaurants serve a broader geography. Stoddard 1% Professional Wayne 8% Ripley 5% Rest MO 1% Rest US 1% Rest MO 8% Rest US 5% Stoddard 3% Wayne 12% Carter 2% Ripley 4% Poplar Bluff 73% Butler 9% Restaurants Carter 3% Butler 12% Poplar Bluff 53% Figure 8: Location of Poplar Bluff Customers by TYPE of Business. Each category is broken down below by the percentage of the customer base represented by residents of Poplar Bluff, Butler County, or who are visitors. The highest percentages across categories are shown in red. Professional (Banking, etc - 7 businesses) Restaurant (2 businesses) - 73% Poplar Bluff (63901) - 53% Poplar Bluff (63901) - 81% Butler County - 2% Visitor - 65% Butler County - 12% Visitor Hardware/Building Supply (3 businesses) General Mdse. (3 businesses) - 64% Poplar Bluff (63901) - 75% Butler County - 62% Poplar Bluff (63901) - 71% Butler County - 6% Visitor - 6% Visitor Clothing/Accessory/Gifts (4 businesses) - 34% Poplar Bluff (63901) Miscellaneous (3 businesses) - 54% Poplar Bluff (63901) - 44% Butler County - 26% Visitor - 68% Butler County - 6% Visitor 10 2.2 Trade Area Definitions The data above were presented simply as totals from each individual zip code. However, zip codes vary by geographic area and total population and cannot be analyzed by total visits alone. For example, there were 106 visits from Doniphan (63935) and 74 from the Fisk zip (63940). This may suggest that Poplar Bluff has a deeper penetration into Doniphan. However, the total population of the Doniphan zip is nearly eight times larger than the population of the Fisk zip. Therefore, there is a much deeper penetration into Fisk (relative to its population) than Doniphan. In other words, market penetration cannot be determined simply by the total number of visits but by visits in relation to population. The table below shows customer visits per 1,000 residents for each of the highest representative zip codes. Zip Code Area 63939 63901 63940 63967 63953 63932 63937 63954 63966 63945 63961 63944 63936 63955 63935 63965 63957 63960 63964 63933 63956 63638 63863 63943 72422 63822 63841 72454 63701 63801 72401 63901 IN 63901 OUT Population Visits Visits/1000 Pop Fairdealing Poplar Bluff Fisk Williamsville Naylor Broseley Ellsinore Neelyville Wappapello Harviell Qulin Greenville Dudley Oxly Doniphan Van Buren Piedmont Puxico Silva Campbell Patterson Ellington Malden Grandin Corning Bernie Dexter Piggott Cape Girardeau Sikeston Jonesboro 566 33,816 1,104 1,933 1,030 1,398 1,757 1,262 2,416 1,410 1,507 1,476 855 581 8,636 2,533 3,640 3,044 877 3,713 1,318 3,170 5,891 2,536 4,995 2,605 12,753 4,835 34,422 25,095 54,978 40 2,346 74 119 57 73 87 62 115 66 69 27 12 8 106 27 38 30 8 29 10 16 25 10 16 8 36 11 13 9 10 70.67 69.38 67.03 61.56 55.34 52.22 49.52 49.13 47.60 46.81 45.79 18.29 14.04 13.77 12.27 10.66 10.44 9.86 9.12 7.81 7.59 5.05 4.24 3.94 3.20 3.07 2.82 2.28 0.38 0.36 0.18 Poplar Bluff Poplar Bluff 16,544 17,272 1499 831 90.61 48.11 Figure 9: Primary and Secondary Trade Areas. Visits per 1,000 population Poplar Bluff, MO – Retail Market Analysis February 2012 Because the number and type of participating businesses vary from community to community, no specific number determines the primary and secondary trade areas. However, when comparing visits per 1,000 population in relation to the time frame in which the survey was conducted, breaks in the visits per 1,000 will begin to emerge. Whenever these breaks become significant, this determines the differences in trade areas. By this measure, Poplar Bluff’s Primary Retail Trade Area (PTA) is defined as the Poplar Bluff (63901), Williamsville (63967), Fisk (63940), and Fairdealing (63939). These zips had more than 61 customer visits per 1000 residents. Customers from these zip codes represented 68% of the total visits during the survey period. Seven additional zip codes had more than 45 visits per 1000 residents and made up Poplar Bluff’s secondary trade area. Customers from these zips represented 14% of the total visits during the survey period. The map below illustrates the trade areas for Poplar Bluff. The primary trade area is shown in orange, and the secondary is shown in purple. Figure 10: Poplar Bluff PTA (orange) and STA (purple) trade areas. The area in light blue in the map above represents a “tertiary” trade area. These eight additional zip codes are ones that fall outside of Poplar Bluff’s local trade area, but with greater than 9 visits per 1000 populaiton, are areas where Poplar Bluff businesses are performing well. All told, the PTA, STA, and tertiary trade area represent 89% of Poplar Bluff’s customer base. 12 Poplar Bluff, MO – Retail Market Analysis February 2012 Figure 11: Regional customer penetration. The map above indicates the depth of the regional customer base by showing graduated colors for zip codes based on the number of visits from each. It shows market reach over an approximate fourteen county area, including several in Arkansas. 13 Poplar Bluff, MO – Retail Market Analysis February 2012 Market Definition Conclusions: • Poplar Bluff has a local-oriented customer base with 62% of its customers residing in the 63901 zip and 71% in Butler County. • While local oriented, Poplar Bluff serves a regional geographic area covering parts of fourteen counties in Southeast Missouri and Northeast Arkansas. 92% of Poplar Bluff customers span a seven county area including Butler, Wayne, Ripley, Carter, Stoddard, Reynolds, and Clay County, AR. • Just 8% of Poplar Bluff’s customer base could be considered visitors. This is a small visitor base when compared to peer communities. It should be noted however that visitors are most likely to patronize destination-based businesses such as restaurants, specialty shops and active uses. The majority of businesses participating in Poplar Bluff’s zip code survey were chains and local based businesses. The restaurants and specialty shops that did participate showed visitor numbers that we are more used to seeing. For example, restaurants had 12% visitors and clothing/specialty had 26% visitors. • Poplar Bluff’s local trade areas themselves are geographically broad. This local customer base covers parts of six counties, which is typically much smaller in peer communities. In fact, the local trade areas include eleven different zip codes, with another eight in a tertiary trade area. Poplar Bluff therefore is the retail center of a large region. • Poplar Bluff’s primary regional competitive markets are Cape Girardeau and Sikeston in Missouri, and Jonesboro and Paragould in Arkansas. Poplar Bluff’s trade areas spread out somewhat evenly, and these competitors do not seem to affect the local market geography. On the other hand, Poplar Bluff has very little market penetration in these areas. For example, there were just nine visits from Sikeston during the survey, representing just 0.38 visits per 100 population. • Whenever there is a unique zip code (one from another state or far outside of the region), that customer can be tracked from shop to shop to determine if any visitor browsing occurring. There was a small sample of visitors in Poplar Bluff during the survey week, but there was evidence that visitor browsing was occurring, particularly between restaurants and the coliseum. • The market does vary by business type, with restaurants, clothing and gifts serving a broader overall geography, as well as more visitors. • There is a discernable split within the 63901 zip code between residents who live in the City of Poplar Bluff and those who live outside. When looking at visits per 1000 population, a city resident is nearly twice as likely to shop in Poplar Bluff as a resident who lives in 63901 but outside the city. 14 Poplar Bluff, MO – Retail Market Analysis February 2012 2.3 Retail Market Analysis Poplar Bluff and its retail offerings serve the market defined in the previous section. The primary and secondary trade areas in particular are the basis for the analysis below. In this section, Poplar Bluff’s retail market is examined to identify potential opportunities for retail growth through three key studies: 1. A retail leakage gap analysis that will look at the primary and secondary trade areas to see how much money is “leaking” from the area to stores in other areas. 2. From this, a space demand analysis will be developed to illustrate how much retail space could potentially be brought back into Poplar Bluff based on the demand in the market. 3. A retail shares analysis that examines performance of retail stores in Poplar Bluff’s trade areas as a benchmark of the larger eight-county regional trade area. This study will seek to determine if there are any retail-clustering opportunities for the community. Retail Leakage Analysis “Retail Leakage” refers to the difference between the retail expenditures by residents living in a particular area and the retail sales produced by the stores located in the same area. If desired products are not available within that area, consumers will travel to other places or use different methods to obtain those products. Consequently, the dollars spent outside the area are said to be “leaking.” If a community is a major retail center with a variety of stores, it will be “gaining” rather than “leaking” retail sales. Even large communities may see leakage in certain retail categories. The data presented below come from Claritas, Inc., a national retail marketing service used by town planners, retail and restaurant site planners, and national chains for their market research. Claritas gets its data from a number of sources. Sales expenditures primarily come from the Census for Retail Trade gathered on a county level by the US Census Bureau. Claritas updates the data each year using local trade associations, local sales tax data, wage and employment data, then allocates it block group levels. Overall, the sales data come from the following sources: Census of Retail Trade; Annual Survey of Retail Trade; Claritas Business Facts; Census of Employment and Wages; Sales Tax Reports; and various trade associations. 15 Poplar Bluff, MO – Retail Market Analysis February 2012 Retail Leakage in the Primary and Secondary Trade Areas For the previous year, • Stores in Poplar Bluff’s primary trade area sold $882 million in merchandise. Consumers living in Poplar Bluff’s PTA spent $509 million in merchandise. Therefore, Poplar Bluff’s PTA gained $373 million in sales last year. • Stores in Poplar Bluff’s secondary trade area sold $83 million in merchandise, while residents in the same area spent $146 million in merchandise. Therefore, STA leaked $63 million in sales last year. A similar leakage study completed for the City Limits of Poplar Bluff showed that $395 million of total gain occurred in the municipality alone. This indicates that Poplar Bluff is indeed a retail market center, pulling customers and sales from a large regional area. In fact, it is likely that the majority of the leakage in the secondary trade area is coming back into Poplar Bluff. Poplar Bluff’s primary trade area does show gain overall, yet on second look it appears that the gain is specifically in certain categories. “Gain” indicates that stores in the area are selling more than residents have the capacity to spend, meaning that customers are coming from outside the trade area for that particular good. Poplar Bluff shows the largest gain in these categories: o Food & Beverage (Grocery, Specialty Foods, Beer & Wine stores) - $113 million o Motor Vehicle Dealers, Parts, & Related - $98 million o General Merchandising (Wal-Mart, Dollar General) - $77 million o Gas & Convenience stores - $47 million o Building Materials & Supply - $42 million While the PTA gained $373 million, these five categories alone showed $377 million in gain. Therefore, many of the remaining categories actually show leakage. Although retail leakage may have a negative connotation, it translates to opportunity based on current demand. In this light, there are a number of opportunities for retail recruitment into Poplar Bluff’s primary trade area. The table beginning on the following page details the consumer expenditures, retail sales, and inflow/outflow of dollars by individual retail category within the local trade areas. Wherever there is leakage, this translates to demand for retail growth in Poplar Bluff. 16 Poplar Bluff, MO – Retail Market Analysis Opportunity Gap - Retail Stores February 2012 PTA (Retail Sales) 509,448,831 882,634,771 (373,185,940) 146,790,891 83,609,499 Motor Vehicle and Parts Dealers-441 Automotive Dealers-4411 Other Motor Vehicle Dealers-4412 Automotive Parts/Accsrs, Tire Stores-4413 78,311,025 65,707,118 6,280,301 6,323,606 176,442,377 153,096,328 7,063,792 16,282,257 (98,131,352) (87,389,210) (783,491) (9,958,651) 21,666,603 17,915,060 1,925,511 1,826,032 12,365,586 8,954,752 1,195,515 2,215,319 Furniture and Home Furnishings Stores-442 Furniture Stores-4421 Home Furnishing Stores-4422 9,173,890 4,778,063 4,395,827 14,182,727 12,049,788 2,132,939 (5,008,837) (7,271,725) 2,262,888 2,569,324 1,318,406 1,250,918 0 0 0 2,569,324 1,318,406 1,250,918 Electronics and Appliance Stores-443 Appliances, TVs, Electronics Stores-44311 Household Appliances Stores-443111 Radio, Television, Electronics Stores-443112 Computer and Software Stores-44312 Camera and Photographic Equipment Stores-44313 10,093,846 7,561,219 1,844,872 5,716,347 2,091,733 440,894 12,617,222 12,617,222 7,783,986 4,833,236 0 0 (2,523,376) (5,056,003) (5,939,114) 883,111 2,091,733 440,894 2,814,153 2,113,507 527,349 1,586,158 579,583 121,063 172,075 172,075 0 172,075 0 0 2,642,078 1,941,432 527,349 1,414,083 579,583 121,063 Building Material, Garden Equip Stores -444 Building Material and Supply Dealers-4441 Home Centers-44411 Paint and Wallpaper Stores-44412 Hardware Stores-44413 Other Building Materials Dealers-44419 Building Materials, Lumberyards-444191 Lawn, Garden Equipment, Supplies Stores-4442 Outdoor Power Equipment Stores-44421 Nursery and Garden Centers-44422 44,822,942 40,326,107 16,221,523 966,593 4,137,540 19,000,451 7,650,510 4,496,835 753,123 3,743,712 87,342,122 74,106,303 40,688,840 944,177 10,357,948 22,115,338 8,647,085 13,235,819 0 13,235,819 (42,519,180) (33,780,196) (24,467,317) 22,416 (6,220,408) (3,114,887) (996,575) (8,738,984) 753,123 (9,492,107) 13,135,118 11,769,990 4,726,794 279,262 1,211,747 5,552,187 2,217,346 1,365,128 231,161 1,133,967 2,568,107 873,379 360,039 0 180,805 332,535 130,023 1,694,728 0 1,694,728 10,567,011 10,896,611 4,366,755 279,262 1,030,942 5,219,652 2,087,323 (329,600) 231,161 (560,761) Food and Beverage Stores-445 Grocery Stores-4451 Supermarkets, Grocery (Ex Conv) Stores-44511 Convenience Stores-44512 Specialty Food Stores-4452 Beer, Wine and Liquor Stores-4453 75,135,819 68,308,876 64,645,221 3,663,655 2,111,490 4,715,453 188,449,011 184,707,329 177,297,015 7,410,314 1,107,107 2,634,575 (113,313,192) (116,398,453) (112,651,794) (3,746,659) 1,004,383 2,080,878 22,072,417 20,106,718 19,019,249 1,087,469 620,024 1,345,675 26,206,635 20,982,333 18,781,275 2,201,058 4,182,404 1,041,898 (4,134,218) (875,615) 237,974 (1,113,589) (3,562,380) 303,777 Total Retail Sales Incl Eating and Drinking Places 17 Leakage (Inflow) (Consumer Expenditures) STA (Consumer Expenditures) (Retail Sales) Leakage (Inflow) 63,181,392 9,301,017 8,960,308 729,996 (389,287) Poplar Bluff, MO – Retail Market Analysis Opportunity Gap - Retail Stores February 2012 (Consumer Expenditures) PTA (Retail Sales) Leakage (Inflow) (Consumer Expenditures) STA (Retail Sales) Leakage (Inflow) Health and Personal Care Stores-446 Pharmancies and Drug Stores-44611 Cosmetics, Beauty Supplies, Perfume Stores Optical Goods Stores-44613 Other Health and Personal Care Stores-44619 34,349,018 29,629,588 1,236,512 1,284,227 2,198,691 47,281,824 45,907,627 75,704 790,197 508,296 (12,932,806) (16,278,039) 1,160,808 494,030 1,690,395 10,175,332 8,785,550 367,060 370,735 651,987 0 0 0 0 0 10,175,332 8,785,550 367,060 370,735 651,987 Gasoline Stations-447 Gasoline Stations With Conv Stores-44711 Other Gasoline Stations-44719 54,179,568 41,184,555 12,995,013 101,537,896 74,117,900 27,419,996 (47,358,328) (32,933,345) (14,424,983) 16,265,765 12,363,292 3,902,473 30,852,029 17,676,183 13,175,846 (14,586,264) (5,312,891) (9,273,373) Clothing and Clothing Accessories Stores-448 Clothing Stores-4481 Men's Clothing Stores-44811 Women's Clothing Stores-44812 Childrens, Infants Clothing Stores-44813 Family Clothing Stores-44814 Clothing Accessories Stores-44815 Other Clothing Stores-44819 Shoe Stores-4482 Jewelry, Luggage, Leather Goods Stores-4483 Jewelry Stores-44831 Luggage and Leather Goods Stores-44832 20,962,179 15,025,918 919,223 3,667,285 1,001,098 8,089,030 343,228 1,006,054 3,184,340 2,751,921 2,502,664 249,257 29,977,113 26,183,427 735,226 3,257,940 0 21,135,672 0 1,054,589 1,803,430 1,990,256 1,990,256 0 (9,014,934) (11,157,509) 183,997 409,345 1,001,098 (13,046,642) 343,228 (48,535) 1,380,910 761,665 512,408 249,257 5,763,531 4,166,854 258,616 1,010,763 275,970 2,247,187 93,667 280,651 892,863 703,814 633,656 70,158 0 0 0 0 0 0 0 0 0 0 0 0 5,763,531 4,166,854 258,616 1,010,763 275,970 2,247,187 93,667 280,651 892,863 703,814 633,656 70,158 9,224,085 6,523,970 3,201,456 2,183,836 554,520 584,158 2,700,115 1,822,023 1,700,726 121,297 878,092 7,785,297 6,880,744 2,838,792 2,437,515 685,182 919,255 904,553 665,872 665,872 0 238,681 1,438,788 (356,774) 362,664 (253,679) (130,662) (335,097) 1,795,562 1,156,151 1,034,854 121,297 639,411 2,529,053 1,818,535 882,104 615,829 162,783 157,819 710,518 472,148 437,017 35,131 238,370 1,777,037 1,777,037 1,091,857 0 685,180 0 0 0 0 0 0 Sporting Goods, Hobby, Book, Music Stores-451 Sportng Goods, Hobby, Musical Inst Stores-4511 Sporting Goods Stores-45111 Hobby, Toys and Games Stores-45112 Sew/Needlework/Piece Goods Stores-45113 Musical Instrument and Supplies Stores-45114 Book, Periodical and Music Stores-4512 Book Stores and News Dealers-45121 Book Stores-451211 News Dealers and Newsstands-451212 Prerecorded Tapes, CDs, Record Stores-45122 18 752,016 41,498 (209,753) 615,829 (522,397) 157,819 710,518 472,148 437,017 35,131 238,370 Poplar Bluff, MO – Retail Market Analysis Opportunity Gap - Retail Stores February 2012 (Consumer Expenditures) PTA (Retail Sales) Leakage (Inflow) (Consumer Expenditures) STA (Retail Sales) Leakage (Inflow) General Merchandise Stores-452 Department Stores Excl Leased Depts-4521 Other General Merchandise Stores-4529 69,027,933 31,765,644 37,262,289 145,735,298 59,755,663 85,979,635 (76,707,365) (27,990,019) (48,717,346) 19,900,200 9,021,266 10,878,934 1,468,300 0 1,468,300 18,431,900 9,021,266 9,410,634 Miscellaneous Store Retailers-453 Florists-4531 Office Supplies, Stationery, Gift Stores-4532 Office Supplies and Stationery Stores-45321 Gift, Novelty and Souvenir Stores-45322 Used Merchandise Stores-4533 Other Miscellaneous Store Retailers-4539 14,495,768 970,382 5,035,651 2,799,855 2,235,796 999,910 7,489,825 8,864,799 0 1,340,192 1,319,124 21,068 0 7,524,607 5,630,969 970,382 3,695,459 1,480,731 2,214,728 999,910 (34,782) 4,348,758 281,489 1,427,294 793,982 633,312 272,847 2,367,128 173,621 2,255 0 0 0 10,017 161,349 4,175,137 279,234 1,427,294 793,982 633,312 262,830 2,205,779 Non-Store Retailers-454 38,484,598 5,778,663 32,705,935 11,009,053 1,824,840 9,184,213 Foodservice and Drinking Places-722 Full-Service Restaurants-7221 Limited-Service Eating Places-7222 Special Foodservices-7223 Drinking Places -Alcoholic Beverages-7224 51,188,160 22,861,622 21,476,172 4,226,990 2,623,376 56,640,422 29,128,427 20,483,920 5,838,430 1,189,645 (5,452,262) (6,266,805) 992,252 (1,611,440) 1,433,731 14,541,584 6,470,891 6,116,123 1,204,016 750,554 6,201,269 1,384,520 4,233,397 0 583,352 8,340,315 5,086,371 1,882,726 1,204,016 167,202 123,517,584 69,027,933 20,962,179 9,173,890 10,093,846 9,224,085 5,035,651 211,637,849 145,735,298 29,977,113 14,182,727 12,617,222 7,785,297 1,340,192 (88,120,265) (76,707,365) (9,014,934) (5,008,837) (2,523,376) 1,438,788 3,695,459 35,003,555 19,900,200 5,763,531 2,569,324 2,814,153 2,529,053 1,427,294 3,417,412 1,468,300 0 0 172,075 1,777,037 0 31,586,143 18,431,900 GAFO * General Merchandise Stores-452 Clothing and Clothing Accessories Stores-448 Furniture and Home Furnishings Stores-442 Electronics and Appliance Stores-443 Sporting Goods, Hobby, Book, Music Stores-451 Office Supplies, Stationery, Gift Stores-4532 Figure 12: Retail Leakage by Category in Poplar Bluff’s Primary and Secondary Trade Areas. Source: Claritas, Inc. 19 5,763,531 2,569,324 2,642,078 752,016 1,427,294 Poplar Bluff, MO – Retail Market Analysis February 2 While not shown in the table above, the market analysis also included a retail leakage study the City, Butler County, and the eight-county trade area (Butler, Carter, Wayne, Rip Reynolds, Stoddard, Dunklin, and Clay County Arkansas). This was done in an effort to iso opportunity in individual categories, but also determine retail demand in the larger regio market served by Poplar Bluff. In the eight-county trade area in particular, the majority of retail categories show dema These areas provide and opportunity for Poplar Bluff to capture additional customer base a expanded retail. On the other hand, it is this larger region from which Poplar Bluff m compete for customers with other retail centers such as Cape Girardeau and Jonesboro. Opportunity Gap - Retail Stores PBC Trade Area Demand Other Motor Vehicle Dealers-4412 Furniture Stores-4421 Home Furnishing Stores-4422 Radio, Television, Electronics Stores-443112 Computer and Software Stores-44312 Home Centers-44411 Paint and Wallpaper Stores-44412 Hardware Stores-44413 Outdoor Power Equipment Stores-44421 Specialty Food Stores-4452 Beer, Wine and Liquor Stores-4453 Cosmetics, Beauty Supplies, Perfume Stores Optical Goods Stores-44613 Men's Clothing Stores-44811 Women's Clothing Stores-44812 Childrens, Infants Clothing Stores-44813 Family Clothing Stores-44814 Shoe Stores-4482 Jewelry Stores-44831 Hobby, Toys and Games Stores-45112 Book Stores-451211 Office Supplies and Stationery Stores-45321 Gift, Novelty and Souvenir Stores-45322 Used Merchandise Stores-4533 Full-Service Restaurants-7221 Limited-Service Eating Places-7222 Special Foodservices-7223 Drinking Places -Alcoholic Beverages-7224 13,968,725 1,876,013 14,284,437 14,050,304 1,192,200 6,409,720 2,377,034 2,137,678 2,003,434 2,431,122 9,682,610 4,626,992 4,170,512 2,886,173 10,115,690 3,939,284 7,473,840 8,170,557 5,567,023 4,215,449 5,707,200 9,690,261 8,109,592 2,574,760 36,469,196 31,944,092 7,402,650 6,144,161 Figure 13: Retail Demand (Leakage) in the eight-County regional trade area. Source: Claritas, Inc. 20 Poplar Bluff, MO – Retail Market Analysis February 2012 Space Demand Analysis While there is a certain amount of leakage in specific categories, Poplar Bluff cannot reasonably expect to recapture 100% of the sales leaking from its trade areas. As much as consumers shop for everyday items that they need, shopping itself is an activity. People will continue to travel to other places to get certain goods or services, to shop online, or to shop in catalogs. Therefore, we must look at a potential capture scenario that might illustrate the potential for additional retail should some of the lost revenues be captured in the categories where retail leakage exists. Through strategic recruitment, economic development and marketing, a community can reasonably expect to recapture a certain amount of sales that are leaking out of the area. Typically, a community could capture 20% of leakage from the primary trade area (one in every five dollars) and 10% of the leakage from the secondary trade area (one in every ten dollars). The table below illustrates the new or expanded retail space that could be supported in Poplar Bluff by capturing some of the leaking sales. The table also shows supportable retail space by square footage for individual retail categories. The sales per square foot for retail store types have been obtained from Dollars and Cents of Shopping Centers, published by ULI. Retail Stores Selected Retail Categories Below Furniture Stores Home Furnishing Stores Household Appliances Stores Radio, Television, Electronics Stores Computer and Software Stores Camera and Photographic Equipment Stores Building Material and Supply Dealers Hardware Stores Grocery Stores Health and Personal Care Stores Clothing and Clothing Accessories Stores Women's Accessory & Specialty Shoe Stores Jewelry Stores Luggage and Leather Goods Stores Sporting Goods Stores Hobby, Toys and Games Stores Sew/Needlework/Piece Goods Stores Book Stores General Merchandise Stores Florists Gift, Novelty and Souvenir Stores Foodservice and Drinking Places Drinking Places -Alcoholic Beverages 20% of PTA Outflow (52,399,455) (1,454,345) 452,578 (1,187,823) 176,622 418,347 88,179 (6,756,039) (1,244,082) (23,279,691) (2,586,561) (2,231,502) 81,869 276,182 102,482 49,851 72,533 (50,736) (26,132) 206,971 (15,341,473) 194,076 442,946 (1,090,452) 286,746 10% 0f STA Outflow 6,138,563 131,841 125,092 52,735 141,408 57,958 12,106 1,089,661 103,094 (87,562) 1,017,533 416,685 101,076 89,286 63,366 7,016 (20,975) 61,583 (52,240) 43,702 1,843,190 27,923 63,331 834,032 16,720 Potential Capture 577,669 318,031 476,305 100,285 182,945 365,468 165,847 56,867 51,558 10,847 250,673 222,000 506,277 303,466 Sales per Square Foot Calculated Capture 141.84 167.75 245.44 207.17 207.17 542.63 142.38 121.08 371.79 247.29 164.60 164.60 158.81 263.92 198.82 153.46 146.28 74.91 161.16 133.90 149.82 168.55 201.63 88.07 21,687 0 3,444 0 1,535 2,299 185 0 0 0 0 0 1,111 2,301 628 286 336 74 0 1,555 0 1,482 3,004 0 3,446 Figure 14: 20/10 Capture Scenario for Poplar Bluff. Sources: Claritas, Inc., Dollars & Cents of Shopping Centers, Arnett Muldrow & Associates. Based on this scenario table, Poplar Bluff’s trade areas show demand for up to 21,687 square feet of additional retail space. This is a conservative figure based on the needs of residents living in the trade areas, and there is greater opportunity for expansion by meeting the demand of the larger eight-county regional trade area. 21 Poplar Bluff, MO – Retail Market Analysis February 2012 Retail Shares Analysis The retail shares analysis compares Poplar Bluff’s primary trade area businesses as proportion of a larger region. This analysis is used to benchmark selected retail categories to determine if particular retail types are underperforming (representing an opportunity for expansion) or performing exceptionally well (representing an opportunity for clustering related businesses around a certain strength). For the purposes of this study, Poplar Bluff’s primary trade area is compared to the eight-county regional trade area Figure 15: Retail Shares Study Area. Sources: Arnett Muldrow & Associates. The total sales for all businesses in the primary trade area account for a 40.3% share of all retail within the eight-county trade area shown above. It should be noted that a 40% share is a large amount in relation to such a large geographic region. Again, this points to the fact that Poplar Bluff is a significant retail center within the region. 22 Poplar Bluff, MO – Retail Market Analysis February 2012 Anything significantly above the benchmark share of 40.3% in the PTA would represent a clustering opportunity. This means that Poplar Bluff has a larger portion of regional retail sales in that category. That particular category is a regional attractor and there may be the potential for expansion in an effort to build a cluster. There may also be a need to market and position the community as a destination for a particular use. Anything significantly below the benchmark suggests there is a general lack of supply in that category. This would point us back to the retail leakage study to determine if there is enough opportunity to support additional space in Poplar Bluff. 8 County Trade Area Retail Shares Analysis Sales Primary Total Retail Sales Furniture Stores Home Furnishing Stores Household Appliances Stores Home Centers Hardware Stores Optical Goods Stores Men's Clothing Stores Women's Clothing Stores Family Clothing Stores Book Stores Office Supplies and Stationery Stores 8 County Share % $882,634,771 $2,191,584,124 40.3% $12,049,788 $2,132,939 $7,783,986 $40,688,840 $10,357,948 $790,197 $735,226 $3,257,940 $21,135,672 $665,872 $1,319,124 $16,523,525 $2,931,907 $8,705,267 $57,867,597 $14,374,568 $790,197 $735,226 $4,072,674 $24,135,532 $665,872 $1,319,124 72.9% 72.7% 89.4% 70.3% 72.1% 100.0% 100.0% 80.0% 87.6% 100.0% 100.0% Figure 16: Shares Analysis for Primary Trade Area. Source: Claritas, Inc. The shares study shows a number of business types that are perfoming well within the region, and these are shown in the table above. Generally, the ability to build retail clusters is centered on destination based retail, such as restaurants, antiques, furniture, etc. 23 Poplar Bluff, MO – Retail Market Analysis February 2012 Poplar Bluff Existing Retail Market As a center of commerce for a rural region, Poplar Bluff’s existing retail market is somewhat robust with a mixture of local and regional shopping centers, as well as a concentration of national chains. Key centers range from downtown Poplar Bluff, to the numerous shopping centers and stand alone businesses along Westwood Boulevard. The primary retail locations and corridors include: • • • • Downtown core – Downtown has a mixture of office, government uses, retail, and residential. It serves as the center of government for Poplar Bluff and Butler County. While destinations such as the Black River Coliseum and the Rogers Theater are located here, downtown Poplar Bluff is a struggling retail center. Little if any new investment is occurring in downtown, and it includes more low-end businesses and buildings in disrepair. Westwood Boulevard – Highway 67 Business/Westwood Boulevard is the primary commercial corridor in the community and the location of the majority of Poplar Bluff businesses. Key centers include: o Mansion Mall is the largest shopping center in the community and includes a number of national chains such as Goody’s, Dollar General, Hibbett Sports, Maurice’s, etc. This center has recently been expanded and businesses continue to locate or relocate here. o Ozark Plaza includes a number of health and fitness related uses, as well as assorted services businesses. o Westwood Village Shopping Center is anchored by K-Mart and includes a number of other retail chains, financial services, and specialty retail. o Poplar Bluff Square has Big Lots, Colton’s Steak House, and other uses. o Bluff Estates Shopping Center is an older center that includes the destination business La Boutique, as well as Subway, the UPS Store, and others. o Valley Plaza has seen a number of its businesses move to the nearby Mansion Mall, and is now anchored by the Dollar Tree, Goodwill, Hallmark, and Godfather’s Pizza. o Sycamore Plaza is a small center with various health related uses and retail. o Wal-Mart Shopping Center is anchored by Wal-Mart, but also includes several additional shops such as Murphy Express and Whitworth’s Jewelry. Highway 53 – is a corridor south of town, and includes a number of standalone retailers, services, auto, thrift and financial uses. South Broadway – is a corridor south of downtown that links to State Highway 53. It includes South Town Mall shopping center and various other retailers and businesses. All told, there is a tremendous amount of retail space in the Poplar Bluff market in both older shopping strips, as well as newer regional centers. While many of the area businesses exist in dated or transitioning retail centers, there is not a tremendous amount of vacant space in Poplar Bluff. Finally, Poplar Bluff has a number of national and regional retail chains, much more than a typical for a community of 17,000. Chains not mentioned previously include, among others: - Home Depot - Office Depot - Radio Shack - Gamestop - Kroger - Aldi - Orscheln - Applebee’s - Fred’s - Marble Slab - JC Penney - Ashley Home 24 - Sav-A-Lot - Perkins - Hastings - Ryan’s - Payless - Rue 21 - Walgreen’s - Sears Poplar Bluff, MO – Retail Market Analysis February 2012 Competitive Retail Markets The residents of Poplar Bluff and its primary trade area are served well by the local retail offerings. However, Poplar Bluff must compete with other areas in regard to potential consumers residing within the larger eight-county regional trade area. Poplar Bluff’s primary retail competitors within a ninety-minute drive include: Sikeston, MO (48 miles, 16,000 population) Paragould, AR (65 miles, 26,000 population) Cape Girardeau, MO (78 miles, 38,000 population) Jonesboro, AR (80 miles, 67,000 population) Nearest Chains Poplar Bluff General Merchandising Wal-Mart Super PB Sam's Club Target Costco Department/Clothes JCPenney PB Goody's PB Belk Maurices PB Office Supplies Office Depot PB Office Max Staples Home Improvement Home Depot PB Lowe's Ace PB Grocery Kroger PB Aldi PB Electronics Hastings PB Best Buy Pharmacy Walgreen's PB Restaurant Buffalo Wild Wings PB Colton's PB Ryan's PB Sporting Goods Hibbett Sports PB Dicks Bass Pro Nearest Miles Next Dexter, MO Cape Girardeau, MO Jonesboro, AR Memphis, TN 24.2 81 79.6 160 Walden, MO Jonesboro, AR Cape Girardeau, MO St. Louis, MO Sikeston, MO Sikeston, MO Paragould, AR Jonesboro, AR 47.6 48.1 48.8 80.1 Cape Girardeau, MO Murray, KY Memphis, TN Dyersburg, TN Jonesboro, AR Jonesboro, AR Cape Girardeau, MO 79.6 80.1 80.1 Paducah, KY Farmington, MO Memphis, TN Jonesboro, AR Sikeston, MO Corning, AR 82.5 47.3 29.2 Paducah, KY Paragould, AR Pocahontas, AR Jonesboro, AR Kennett, MO 86 46.9 Dyersburg, TN Sikeston, MO Jonesboro, AR Jonesboro, AR 79.5 79.7 Cape Girardeau, MO Cape Girardeau, MO Sikeston, MO 48.7 Paragould, AR Cape Girardeau, MO Jonesboro, AR Sikeston, MO 80.7 81.4 48.7 Jonesboro, AR Farmington, MO Cape Girardeau, MO Kennett, MO Paducah, KS Memphis, TN 46.9 126 157 Sikeston, MO Jackson, TN St. Charles MO Figure 17: Closest National Chains by Category. 25 Poplar Bluff, MO – Retail Market Analysis February 2012 Similarly, there are a number of major retail centers within ninety-minutes that Poplar Bluff must compete with for regional consumers, but also provide shopping alternatives to local residents. In major malls alone, there are 300 stores and nearly 2.8 million square feet of retail space. Source: Directory of Major Malls, Inc. Total Major Shopping Centers Total Gross Leasable Area (GLA) Total Stores Data Note: n/a means data was not reported. Major Shopping Center Name and Address Distance from Year Type and Number of Stores site in miles Open River Birch Mall 45.91 E 1972 Sikeston, MO 63801 N/A, 46 Stores Anchors: River Birch Antique Glry., Flea Market, Dollar General, Oak Furniture 7 2,774,911 300 GLA in square feet 289,664 Town West Center Paragould, AR 72450 N/A, 16 Stores Anchors: Lowe's, Belk, Country Mart 48.92 S 1987 259,828 West Park Mall Cape Girardeau, MO 63703 Enclosed, 72 Stores Anchors: JCPenney, Macy's, Barnes & Noble, Macy's II 59.31 NE 1981 511,109 Porter Commons Blytheville, AR 72315 N/A, 12 Stores Anchors: Walmart 64.60 SE 1999 347,830 The Mall at Turtle Creek Jonesboro, AR 72401 Enclosed, 100 Stores Anchors: Target, Dillard's, JCPenney 66.52 S 2006 800,000 The Shoppes at CaraLand Jonesboro, AR 72401 N/A, 44 Stores Anchors: Sears 66.56 S 1967 326,480 Bernard Court Jonesboro, AR 72401 N/A, 10 Stores Anchors: Walmart Supercenter 66.72 S 1993 240,000 Figure 18: Major Shopping Centers within ninety-minutes. Source: ESRI. Directory of Major Malls, Inc. 26 Poplar Bluff, MO – Retail Market Analysis February 2012 2.4 Retail Pull Factor A method to determine an area’s competitiveness is by calculating a retail “pull factor”. Similar to a retail shares analysis, it is a supply-side study that provides a broader perspective on the relative strength of a community’s retail base. Pull Factor is determined simply by dividing Poplar Bluff’s per capita retail sales by Missouri’s per capita sales. The figures below are based on the most recent sales data from Claritas, Inc, as well as the US Census. Missouri Poplar Bluff PTA Butler County Carter Reynolds Ripley Wayne Stoddard Dunklin Clay, AR Total Retail Sales 2010 Population Per Capita Retail Sales Pull Factor $92,080,160,799 5,988,927 $15,375.07 n/a $600,803,448 $882,634,771 $930,912,183 17,023 37,419 42,794 $35,293.63 $23,587.88 $21,753.33 2.30 1.53 1.41 $16,492,311 6,265 $2,632.45 $49,504,282 6,696 $7,393.11 $120,715,059 14,100 $8,561.35 $123,472,665 13,521 $9,131.92 $402,112,333 29,968 $13,418.06 $433,862,675 31,953 $13,578.15 $114,512,596 16,083 $7,120.10 Figure 19: Regional Retail Sales Pull Factors. Source: Claritas, US Census. 0.17 0.48 0.56 0.59 0.87 0.88 0.46 The data is shown for Poplar Bluff and the eight-county regional trade area. A pull factor figure greater than one suggests the area is pulling in sales beyond the customer base that lives within the respective area. A factor less than one means that the community is losing sales to areas outside. At 1.41, Butler County has a high pull factor, indicating once again that it is pulling in retail sales from a large region. This means that Butler is experiencing about 1.4 times the amount of retail sales typical in Missouri. In fact, Butler’s pull factor is well above any of the counties in the eight-county regional trade area. Only Stoddard and Dunklin Counties have close to a 1.0 pull factor, which would mean that the community has balanced retail sales compared to its population. Of course, the majority of Butler County’s retail trade is located within the primary trade area (PTA) and the municipal limits Poplar Bluff. These areas have even larger pull factors of 1.53 and 2.30 respectively. 27 Poplar Bluff, MO – Retail Market Analysis February 2012 Figure 20: Regional Retail Sales Pull Factors. Source: Claritas, US Census. 28 Poplar Bluff, MO – Retail Market Analysis February 2012 Retail Analysis Conclusions: Poplar Bluff serves as a retail magnet for a broad geographic region. The current supply and retail sales data show that Poplar Bluff stores are selling more than the local resident market base has the capacity to buy, and therefore is pulling in retail sales from outside of the community and beyond. This translates to limited demand for expansion based on the needs Poplar Bluff’s citizens alone. However, the data does show opportunities for recruitment and expanded retail based on demand from the primary and secondary trade areas and beyond. • • Based on the retail leakage, space demand and shares analyses, the categories listed below show the most opportunity in Poplar Bluff’s primary and secondary trade areas: o Home furnishings – There is a combined leakage of $3.5 million in the primary and secondary trade areas. This equates to about 3,400 square feet of space. As a frame of reference, a Pier One is approximately 7,500 to 15,000 square feet. Of course, not all home furnishing businesses are this large, and the data suggests that Poplar Bluff could support another store. o Gift Stores – The local trade areas show a combined leakage of around $2.8 million and a demand of about 3,000 square feet of space. With a typical Hallmark store being around 2,500 to 3,500 square feet, it is evident that Poplar Bluff can support another business. This particular category can also be important in establishing a visitor base, with stores like La Boutique serving as a destination business. o Computer & Software, Electronics Stores – The primary and secondary trade areas leaked $5.5 million in these categories last year. While this isn’t a tremendous amount of leakage, it does translate to about 4,000 square feet of space demand. Consumer electronics stores range size from Radio Shacks (beginning at 2,500 square feet) to Best Buy (upwards of 45,000 square feet). o Shoe Stores – There is $2.2 million in leakage from the local trade areas, with demand for about 2,300 square feet of space. Poplar Bluff could support another Payless-type chain store (around 2,800 square feet) or independent shoe seller. o Books – With the likes of Amazon and other online booksellers, this category has struggled in recent years, particularly with independently owned businesses. Still, the retail leakage and space demand study shows potential for about 1,500 square feet of space. Several other categories still show demand in the local trade areas, yet not enough to fully support additional stores. These categories still present an opportunity for existing businesses to expand, or perhaps go into a broader product line: o Women’s Accessory o Jewelry o Luggage & Leather Goods o Sporting Goods o Florists o Hobby, Game & Toy o Drinking Places 29 Poplar Bluff, MO – Retail Market Analysis • February 2012 Of course, the market definition exercise, retail shares study, and pull factor analysis all show that Poplar Bluff serves a larger geography than simply the PTA and STA. Within the eight-county regional trade area, the following categories show growth potential: o Restaurants - $36 million in leakage in full-service (sit down) restaurants, and $32 million in limited service (fast food). This is a key category as it has the potential to be on the leading edge of drawing consumers in from a broader area. o Home Furnishings - $14 million in leakage. Poplar Bluff has a 73% share of the regional sales in this category, yet still has demand from within the local trade areas. o Consumer Electronics - $14 million in leakage from the eight-county trade area. o Office Supplies - $10 million in leakage, with Poplar Bluff having 100% share. o Clothing – Several categories show opportunity from within the region including Women’s ($10 million, 80% share), Family ($7 million, 88% share), and Children ($4 million in leakage). o Gift Stores - $8 million in regional demand. o Shoes - $8 million in regional demand. o Books - $6 million in regional demand. o Hobby, Toy & Game - $4 million in demand from the eight-county region. It is important to note that while there is leakage in the categories above, Poplar Bluff’s regional trade area likely overlaps with that of nearby retail centers of Jonesboro, Cape Girardeau, Paragould, and even Sikeston. In order for Poplar Bluff to stake a claim at some of this regional demand, it must be strategic with marketing, as well as recruiting business that complement regional offerings. • Poplar Bluff and Butler County have a stronghold in retail sales from the surrounding eight county region, with 40% of all regional sales occurring in the Primary Trade Area. Not only does this show that Poplar Bluff is a retail magnet, but also provides data that may support the opportunity to build clusters around certain categories. Destination-based retail that show a much larger share than the 40% benchmark include furniture, home furnishings, clothing, and others. • Poplar Bluff currently has many of the typical chain stores including a number that aren’t always found in a community of 17,000 people. Of the chains that Poplar Bluff does not have, many exist with in a ninety-minute drive (Sam’s Club, Target, Best Buy, Lowe’s, Belk, Staples, etc.) • When comparing retail sales figures of Missouri to that of Butler County and surrounding areas, the local retail market shows a relatively high pull factor compared to that of nearby counties. At 1.41, Butler Counties pull factor is nearly twice that of any other county in the eight-county region. Poplar Bluff proper (2.3 pull factor) is nearly three times that of adjacent counties. 30 Poplar Bluff, MO – Retail Market Analysis February 2012 3.0 Demographics and Market Segmentation This section will look at the demographic makeup of Poplar Bluff and the region including general trend data for population, income, and housing. The snapshot uses the most recently available US Census data from 2010. Certain geographies, particularly at the zip code level, were not published by the Census Bureau as of the drafting of this report. 3.1 Demographic Snapshot The following charts compare population and income levels for Poplar Bluff and the larger region. For the purposes of this analysis, Poplar Bluff is compared to nearby communities and counties as well as the eight-county regional trade area. In each chart, the City of Poplar Bluff is shown in red, the primary trade area in orange, and the secondary trade area in purple. 1990 US MO Poplar Bluff PTA STA TTA 8-County TA 63901 - PB Population Total Population 2000 2010 248,709,873 281,421,906 308,745,538 5,117,073 5,595,211 5,988,927 Percent Growth 1990-2000 2000-2010 13.15% 9.34% 9.71% 7.04% 17,334 34,582 10,069 20,893 154,901 30,991 16,651 36,522 11,208 22,759 160,734 32,662 17,023 161,380 34,665 -3.94% 5.61% 11.31% 8.93% 3.77% 5.39% 2.23% Dexter Malden Sikeston Piggot, AR Cape Girardeau Paragould, AR Jonesboro, AR 7,712 5,163 17,750 3,889 34,948 18,827 46,904 7,356 4,782 16,992 3,894 35,349 22,017 55,515 7,864 4,275 16,318 3,849 37,941 26,113 67,263 Butler County Carter Co Reynolds Co Ripley Co Wayne Co Dunklin Co Stoddard Co Clay Co AR 38,765 5,515 6,661 12,303 11,543 33,112 28,895 18,107 40,867 5,941 6,689 13,509 13,259 33,155 29,705 17,609 42,794 6,265 6,696 14,100 13,521 31,953 29,968 16,083 1990 Households Total Households Percent Growth 2000 2010 1990-2000 2000-2010 91,947,410 1,961,206 105,480,101 2,194,594 116,716,292 2,375,611 14.72% 11.90% 10.65% 8.25% 1.47% 0.86% 6.13% 7,077 7,181 0.40% 6.13% 7,192 13,673 3,943 8,188 61,414 12,292 14,964 4,591 9,209 65,676 13,389 66,242 14,210 -1.60% 9.44% 16.43% 12.47% 6.94% 8.92% -4.62% -7.38% -4.27% 0.13% 1.15% 16.94% 18.36% 6.91% -10.60% -3.97% -1.16% 7.33% 18.60% 21.16% 3,299 1,972 6,811 1,708 13,636 7,544 18,113 3,237 1,914 6,779 1,726 14,380 8,941 22,219 3,359 1,780 6,749 1,695 15,205 10,288 26,111 -1.88% -2.94% -0.47% 1.05% 5.46% 18.52% 22.67% 3.77% -7.00% -0.44% -1.80% 5.74% 15.07% 17.52% 5.42% 7.72% 0.42% 9.80% 14.87% 0.13% 2.80% -2.75% 4.72% 5.45% 0.10% 4.37% 1.98% -3.63% 0.89% -8.67% 15,334 2,128 2,542 4,788 4,607 13,128 11,383 7,504 16,718 2,378 2,721 5,416 5,551 13,411 12,064 7,417 17,614 2,559 2,778 5,637 5,717 12,837 12,255 6,845 9.03% 11.75% 7.04% 13.12% 20.49% 2.16% 5.98% -1.16% 5.36% 7.61% 2.09% 4.08% 2.99% -4.28% 1.58% -7.71% - Figure 21: Regional Population and Household Change 1990-2010. Source: Claritas Inc. US Census. 31 Poplar Bluff, MO – Retail Market Analysis February 2012 Population Change - 1990-2000 20.00% 15.00% 8.93% 10.00% 5.61% 5.00% -5.00% -10.00% -3.94% Jonesboro, AR Paragould, AR Wayne Co STA Ripley Co TTA Carter Co PTA Butler Co 63901 - PB 8-County TA Stoddard Co Cape Girardeau Reynolds Co Dunklin Co Piggot, AR Clay Co AR Poplar Bluff Sikeston Dexter Malden 0.00% Figure 22: Regional Population Change 1990-2000. Source: Claritas Inc. US Census. • The region generally grew during this time period, with a number of areas experiencing population decline. The Jonesboro and Paragould area to the south grew by the greatest amount at 18.36% and 16.94% respectively. • Poplar Bluff declined in population by 3.94% between 1990 and 2000. However, Butler County (5.42%), the PTA (5.61%), and the STA (8.93%), all experienced healthy population growth during this time. Population Change - 2000-2010 25.00% 20.00% 15.00% 10.00% Malden Clay Co AR Sikeston Dunklin Co Piggot, AR Reynolds Co 8-County TA Stoddard Co Wayne Co Butler Co Carter Co 63901 - PB Dexter Poplar Bluff -15.00% Cape Girardeau -10.00% Paragould, AR -5.00% Jonesboro, AR 0.00% Ripley Co 2.23% 5.00% Figure 23: Regional Population Change 2000-2010. Source: Claritas Inc. US Census. • Population between 2000 and 2010 showed a very similar trend, although the City of Poplar Bluff reversed population decline to gain 2.23% during that time frame. 32 Poplar Bluff, MO – Retail Market Analysis February 2012 Household Growth - 2000-2010 20.00% 15.00% 10.00% 5.00% Clay Co AR Malden Dunklin Co Piggot, AR Sikeston 8-County TA Poplar Bluff Stoddard Co Reynolds Co Wayne Co Dexter Ripley Co Butler Co Cape Girardeau 63901 - PB Carter Co -10.00% Paragould, AR -5.00% Jonesboro, AR 0.00% 1.47% Figure 24: Household Growth 2000-2010. Source: Claritas Inc. US Census. • Household growth between 2000 and 2010 mirrored that of population, with Jonesboro & Paragould seeing the greatest growth. • Poplar Bluff (1.47%) and Butler County (5.74%) also saw growth in number of households. US MO Income Demographics 2010 2010 Miscellaneous MHI Per Cap Unit Value Med Age HH Size Travel Time Year Built $51,914 $27,334 $188,400 2.58 37.20 27.59 1975 $46,262 $24,724 $137,700 37.90 2.45 25.36 1974 Poplar Bluff 63901 - PB $25,455 - $17,660 - $82,900 - 38.40 39.90 2.28 2.38 14.17 16.96 1967 1975 Dexter Malden Sikeston Piggot, AR Cape Girardeau Paragould, AR Jonesboro, AR $31,926 $26,178 $32,612 $26,486 $39,284 $45,790 $37,368 $25,477 $14,433 $19,936 $20,457 $21,680 $17,872 $22,481 $75,800 $52,300 $97,300 $72,800 $127,100 $94,900 $125,700 40.50 39.40 38.50 43.50 32.10 36.00 31.30 2.28 2.34 2.37 2.20 2.27 2.48 2.45 19.13 20.16 17.09 21.74 17.05 19.78 18.00 1969 1968 1972 1970 1972 1979 1984 Butler County Carter Co Reynolds Co Ripley Co Wayne Co Dunklin Co Stoddard Co Clay Co AR $33,525 $28,408 $32,059 $29,369 $30,621 $29,375 $35,932 $29,066 $19,368 $15,881 $16,964 $15,115 $17,105 $16,619 $20,911 $18,892 $87,700 $88,100 $76,300 $68,100 $72,200 $67,300 $80,800 $59,800 40.60 41.20 44.60 42.10 45.80 39.30 41.10 43.20 2.38 2.43 2.37 2.49 2.34 2.44 2.39 2.33 18.31 27.16 27.70 24.40 25.74 24.19 23.37 24.60 1975 1976 1973 1976 1975 1969 1971 1970 Figure 25: Regional Income and Demographic Data. Source: Claritas Inc. US Census. 33 Poplar Bluff, MO – Retail Market Analysis February 2012 2010 Median Household Income $45,000 $40,000 $35,000 $30,000 $25,000 $20,000 $15,000 $10,000 $5,000 $0 $33,525 $25,455 Figure 26: Regional 2010 Household Income. US Census. • The larger communities in the region (Paragould, Cape Girardeau, and Jonesboro) had the highest median household income in 2010. • At $25,455, the City of Poplar Bluff had the lowest median household income. This was nearly $15,000 less than that of Cape Girardeau. • Butler County median household income was in the upper third of the region. 2010 Housing Unit Value $140,000 $120,000 $100,000 $80,000 $60,000 $40,000 $20,000 $0 $82,900 Figure 27: 2010 Occupied Housing Unit Value. US Census. • At $82,900, Poplar Bluff sits in the middle of regional occupied housing unit value. • Cape Girardeau ($127,100) and Jonesboro ($125,700) have the highest values. 34 Poplar Bluff, MO – Retail Market Analysis February 2012 3.2 Market Segmentation A market segmentation report for Poplar Bluff’s trade areas will give a better idea of the make up and spending habits of the residents living in the local market. This analysis breaks down the counts and percentages of social group cluster and helps identify customers based on their demographic groupings including age, gender, income, education, occupation, and ethnic group. By recognizing the different segments of the market and analyzing their various needs and requirements, a business can more effectively focus its marketing dollars or build its inventory around the targeted market. For this analysis, all data comes from PRIZM NE cluster groups from Claritas, Inc. The PRIZM cluster groups are centered on four groups of urbanization: Urban, Second Cities, Suburbs, and Town & Rural. For Poplar Bluff’s combined primary and secondary trade areas, there are approximately 20,221 households, all of which fall into the “Town and Rural” category. The Town and Rural urbanization is then broken down into social group categories as shown in the chart below. Social Group Segmentation Country Comfort 14% Landed Gentry 4% Middle America 23% Rustic Living 59% Figure 28: Social Group Segmentation for combined Primary and Secondary Trade Area. The four Town and Rural categories are: • Rustic Living (59% of Poplar Bluff’s market) – modest income families in rural communities, blue-collar jobs and lower education, mix of white and black, married and unmarried. • Middle America (23%) – middle class families, predominantly white, married couples to large families, conservative values and conservative lifestyles. • Country Comfort (14%) – middle class families and married couples, college educated with mid-level incomes. • Landed Gentry (4%) – wealthy households living in smaller towns, college educated with professional jobs and higher incomes, many commute or telecommute. 35 Poplar Bluff, MO – Retail Market Analysis February 2012 Life Stage Groups The combined trade area is then grouped by life stage categories. Claritas PRIZM Life Stage categories are based on affluence, the age of the households, as well as the family type, or presence of children. There are three classes of life stage including “Younger Years,” “Family Life,” and “Mature Years.” Life Stage Segmentation Family Life, 20% Younger Years, 34% Mature Years, 46% Figure 29: Life State Segmentation for combined Primary and Secondary Trade Area. Poplar Bluff’s trade areas are split between older citizens and younger singles & families, although it generally has an aging population. 36 Poplar Bluff, MO – Retail Market Analysis February 2012 All Market Segments Finally, each of these social and life stage groups can be broken down into detailed subcategories as identified in the chart below. The chart represents a breakdown of all the segments in the overall market base in Poplar Bluff’s combined trade area. Market Segmentation Fast-Track Families 2% Big Sky Families 3% Shotguns and Pickups 4% Blue Highways 4% Crossroads Villagers 13% Back Country Folks 12% Old Milltowns 9% Mayberry-ville 4% Traditional Times 5% Young and Rustic 9% Heartlanders 5% Simple Pleasures 6% Bedrock America 8% Golden Ponds 7% Figure 30: Market Segmentation for combined Primary and Secondary Trade Area. Source: Claritas, Inc. The top four subcategories include: Crossroads Villagers are middle-aged, white-collar households that include families and couples. They tend to live a “classic rural lifestyle,” with downscale incomes and modest housing. Crossroads Villagers, who also enjoy fishing, hunting, and gardening, account for 13% of households in Poplar Bluff’s combined trade areas. They have a median household income of $32,989. Back Country Folks are a low-income, older demographic that are mostly retired and without children. They tend to be homeowners who live in older, modest homes or manufactured housing. These families are reminiscent of an agricultural-based era, enjoy dining at Hardee’s, reading Hunting magazine, and watching the Hallmark Channel. Their median household income is $32,760, and the group represents 12% of households in Poplar Bluff’s market. Old Milltown families are older without children. They live in older communities, are generally retired singles and couples, and live in homes built prior to 1960. They enjoy gardening, veterans clubs and casual restaurants. They make $30,680 per year on average, and represent 9% of Poplar Bluff’s market. 37 Poplar Bluff, MO – Retail Market Analysis February 2012 Young & Rustic, is made up of middle-aged singles with lower-middle incomes. They often live in apartment units, and have service industry jobs with modest pay. They are restless with a fast paced lifestyle centered on sports, cars, and dating. Their median household income is $32,607 and they make up 9% of Poplar Bluff’s overall market. This analysis presents a demographic breakdown of Poplar Bluff’s combined trade area. It identifies the lifestyle and social characteristics of the full spectrum of residents in the market. Individual retailers in Poplar Bluff each have their own niches and intended markets, and most likely will not accommodate the comprehensive market. However, understanding the true makeup of the market will help the merchants make marketing decisions including targeting specific segments, expanding product lines, and determining how to maximize their advertising expenditures. The demographic characteristics of each segment are detailed on the following page. 38 Poplar Bluff, MO – Retail Market Analysis February 2012 Combined Trade Area (PTA, STA) Social Group Rustic Living Rustic Living Rustic Living Rustic Living Rustic Living Rustic Living Middle America Middle America Country Comfort Country Comfort Middle America Middle America Country Comfort Landed Gentry Country Comfort Middle America Landed Gentry Middle America Landed Gentry Country Comfort Lifestage Striving Singles Sustaining Seniors Sustaining Seniors Striving Singles Sustaining Families Sustaining Seniors Cautious Couples Cautious Couples Conservative Classics Midlife Success Striving Singles Mainstream Families Mainstream Families Young Accumulators Mainstream Families Striving Singles Midlife Success Mainstream Families Affluent Empty Nests Young Achievers Code 56 58 57 48 64 55 38 43 28 37 45 51 33 20 32 42 25 50 9 23 Name Households Pct. Pred. Inc. Crossroads Villagers 2554 12.63% Downscale Back Country Folks 2495 12.34% Downscale Old Milltowns 1889 9.34% Downscale Young and Rustic 1888 9.34% LowerMid Bedrock America 1695 8.38% Downscale Golden Ponds 1420 7.02% Downscale Simple Pleasures 1279 6.33% LowerMid Heartlanders 1056 5.22% LowerMid Traditional Times 937 4.63% Midscale Mayberry-ville 872 4.31% Midscale Blue Highways 864 4.27% Downscale Shotguns and Pickups 786 3.89% LowerMid Big Sky Families 604 2.99% Midscale Fast-Track Families 356 1.76% Upscale New Homesteaders 349 1.73% Midscale Red, White and Blues 338 1.67% LowerMid Country Casuals 283 1.40% UpperMid Kid Country, USA 273 1.35% LowerMid Big Fish, Small Pond 254 1.26% Upscale Greenbelt Sports 29 0.14% Midscale Class Age Pred HH Comp. Pred. Tenure/Type Pred. Education Pred. Employment Pred. Race Age <45 Age 55+ Age 65+ Age 65+ Age <35 Age 65+ Age 65+ Age 45+ Age 55+ Age 35-64 Age 65+ Age 25-44 Age 25-54 Age 25-54 Age 25-44 Age 25-44 Age 35-64 Age <45 Age 45+ Age 25-54 Married Couples Married Couples Singles/Couples Singles/Couples Families w/Kids Singles/Couples Singles/Couples Married Couples Married Couples Married Couples Mostly Singles Families w/Kids Families w/Kids Families w/Kids Families w/Kids Married Couples Married Couples Families w/Kids Married Couples Married Couples Owner / SFDU, Mobile Owner / SFDU, Mobile Mix / SFDU, Mobile Owner / SFDU, Mobile Mix / SFDU, Mobile Owner / SFDU, Mobile Owner / SFDU, Mobile Owner / SFDU, Mobile Owner / SFDU Owner / SFDU, Mobile Renter / SFDU, Hi-Rise Multi Owner / SFDU, Mobile Owner / SFDU, Mobile Owner / SFDU Owner / SFDU, Mobile Owner / SFDU, Mobile Owner / SFDU Mix / SFDU, Mobile Owner / SFDU Owner / SFDU Elem. School, H.S. Elem. School, H.S. Elem. School, H.S. H.S. Graduate Elem. School, H.S. H.S. Graduate H.S. Graduate H.S. Graduate Some College H.S. Graduate H.S. Graduate H.S. Graduate Some College College Some College H.S. Graduate Some College Some College College Grad.+ College Term Employment Upscale UpperMid Midscale >70k 60-70k 45-60k WC BC Service Office white collar Blue Collar Service Industry LowerMid Downscale 32-45k 25-32k Farm Prof Farm Professional white collar Median HH Income WC, Service, BC, Farm Service, BC, Farm WC, Service, BC WC, Service, BC Service, BC, Farm WC, Service, BC, Farm WC, Service, BC, Farm WC, BC, Farm WC, BC, Farm WC, BC, Farm WC, Service, BC WC, BC, Farm WC, BC, Farm WC WC, BC WC, Service, BC WC, BC WC, Service, BC, Farm Exec, Prof, WC Prof, WC Figure 31: Segmentation Subcategory Descriptions for Poplar Bluff’s combined trade area. Source: Claritas, Inc. White White, Black White, Black White, Black, Hispanic White, Black, Hispanic White White White White White White, Black White White White White White White White, Hispanic White White Poplar Bluff, MO – Retail Market Analysis February 2012 Demographic & Segmentation Observations: The most recent 2010 Census data show the following trends in Poplar Bluff, Butler County, and the region: • The region has generally experience population growth over the past 20 years (1990 -2010). Some areas on the other hand, have shown decline. • Between 1990 and 2000, the City of Poplar Bluff experience a 3.94% decrease in population. This is not necessarily unusual in the sense that municipalities can tend to lose population while the suburban and regional areas grow. This was the case between 1990 and 2000 as Butler County grew by 5.42%. Similarly, both the PTA and STA grew during this time. • Jonesboro and Paragould both showed greater than 15% growth during this time period. • Between 2000 and 2010, Poplar Bluff reversed its population decline and grew by 2.23%. This is a slow growth rate, but Butler County (4.73%) and 63901 (6.13%) grew by a health amount. • In general, the region’s population growth slowed during the previous year, although Jonesboro and Paragould continued to grow at a rapid rate. • Household growth between 2000 and 2010 mirrored that of population growth, with Poplar Bluff and Butler County showing marginal to moderate growth and Jonesboro and Paragould growing rapidly. • When comparing 2010 regional median household income, the City of Poplar Bluff comes out on the bottom ($25,455). However Butler County ($33,525) was in the upper third compared to the region. Cape Girardeau had the highest median household income in 2010. • Another income indicator, occupied housing unit value, showed Poplar Bluff sitting in the middle of regional values, at $82,900. Cape Girardeau ($127,100) and Jonesboro ($125,700) have the highest values. • Market Segmentation - Social Groups. The majority of Poplar Bluff’s market (59%) is classified as “Rustic Living”. This category is typical in rural agrarian areas and is made of generally blue collar, simple-living persons in a mixture of ages and races. The next largest category (23%) are “Middle America” families made up of middle-class white households. • Market Segmentation – Life Stage. Poplar Bluff’s trade areas are somewhat evenly split between “Mature Years”, and “Younger Years”, with a slightly larger amount of older generations. Still, at 46%, nearly half of the families in Poplar Bluff’s trade areas are older and aging. • Market Segmentation – Subcategories. Of the 65 segmentation subcategories, Poplar Bluff’s combined trade areas have 20, with the largest being “Crossroads Villagers”. These families live classic rural lifestyles of hunting, fishing and gardening. They live in modest housing and have blue-collar jobs. 50% of the market’s household fall into just five categories, most of which are downscale and middle-class in terms of income. • Market Segmentations – Targets. Local business owners should understand the various segments of the market to help determine product types and inform marketing decisions. To diversify the overall market, Poplar Bluff could focus residential recruitment efforts targeting the middle range categories of “Mayberry-ville”, “Big Sky Families”, and “Traditional Times”, 40 Poplar Bluff, MO – Retail Market Analysis February 2012 among others. These categories are general middle to upper-middle incomes couple and families and mixture of ages. • Poplar Bluff has a broad and diverse market and should attempt to provide a variety of business, retail and restaurant offerings to meet the needs of its customer base. 41 Poplar Bluff, MO – Retail Market Analysis February 2012 4.0 Employment Assessment An assessment of Butler County’s employment base is shown below. Employment data comes from County Business Patterns as published by the US Census Bureau. Data is provided on a county level, with the most recent data available being for the year 2009. 2010 data will come out in June of 2012. Total establishments, number of employees, and payroll figures are provided for various sectors based on the North American Industry Classification System (NAICS). Due to various reporting constraints, data for certain areas is withheld. CB0900A1: 2009 County Business Patterns: Geography Area Series: County NAICS CODE Buller County Number of Paid employees First-quarter Annual payroll establishments for pay period payroll ($1,000) ($1,000) Meaning of 2007 North American Industry Classification including March System (NAICS) code 12 (number) 00 11 21 22 23 31-33 42 44-45 48-49 51 52 53 54 55 56 61 62 71 72 81 99 Total for all sectors Agriculture, forestry, fishing and hunting Mining, quarrying, and oil and gas extraction Utilities Construction Manufacturing Wholesale trade Retail trade Transportation and warehousing Information Finance and insurance Real estate and rental and leasing Professional, scientific, and technical services Management of companies and enterprises Administrative & Support & Waste Mang & Remediation Educational services Health care and social assistance Arts, entertainment, and recreation Accommodation and food services Other services (except public administration) Industries not classified 1,356 3 1 3 94 46 52 224 44 9 76 38 58 2 41 2 211 8 84 115 245 14,641 a a 127 808 h 376 2,634 258 113 490 230 414 a 214 a 3,924 85 1,591 644 c a D h c S b f e 0 to 19 employees Withheld to avoid disclosing data for individual companies; data are included in higher level totals 2,500 to 4,999 employees 100 to 249 employees Withheld because estimate did not meet publication standards 20 to 99 employees 500 to 999 employees 250 to 499 employees 96,669 D D 2,864 5,624 D 2,592 12,714 2,290 736 4,468 1,513 2,836 D 839 D 35,329 274 4,719 2,578 287 397,190 D D 8,725 26,394 D 11,369 55,271 9,095 3,010 17,179 7,256 11,938 D 4,516 D 141,839 1,306 19,020 10,763 1,349 Figure 32: Butler County Employment 2009. Source: US Census County Business Patterns. County Business Patterns are published on an annual basis, and market data services such as Claritas, Inc. use this trend data to create current year estimates and projections. The data below estimates 2010 employment figures as well as 5-year projections for employment by industry and occupation type for Butler County. The data was compiled by Claritas and provided by the Missouri Department of Economic Development. 42 Poplar Bluff, MO – Retail Market Analysis Claritas, From LocationONe Employment by Industry Health Care/Soc Asst Manufacturing Retail Trade Educational Svcs Accommdtn/Food Svcs Construction FIRE Transport/Warehse/Utils Public Administration Prof/Sci/Tech/Admin Oth Svcs, Not Pub Admin Admin/Spprt/Waste Mgmt Agriculture/Forest/Fish/Hunt Wholesale Trade Entertainment/Rec Svcs Information Total February 2012 2010 Employees 3,938 2,256 2,253 1,352 1,223 999 861 848 753 717 564 429 408 266 177 161 17,205 Percent 22.89% 13.11% 13.10% 7.86% 7.11% 5.81% 5.00% 4.93% 4.38% 4.17% 3.28% 2.49% 2.37% 1.55% 1.03% 0.94% 100.00% 2015 (Projection) Employees Percent Percent Change 3,933 22.94% -0.1% 2,247 13.11% -0.4% 2,237 13.05% -0.7% 1,350 7.87% -0.1% 1,216 7.09% -0.6% 991 5.78% -0.8% 849 4.95% -1.4% 841 4.91% -0.8% 752 4.39% -0.1% 718 4.19% 0.1% 567 3.31% 0.5% 424 2.47% -1.2% 416 2.43% 2.0% 260 1.52% -2.3% 180 1.05% 1.7% 164 0.96% 1.9% 17,145 100.00% Figure 33: Butler County Employment 2010-2015. Source: MO Economic Development, Claritas. • Butler County’s largest employment sectors are Healthcare, Manufacturing, and Retail Trade. Given the makeup of uses in Poplar Bluff with two hospitals, multiple manufacturing facilities, and serving as the retail center of a broad rural area, this makes sense. • Projections from Missouri Economic Development show a relative stable trends with a marginal decrease overall in jobs. Agriculture, Information Services, and Entertainment/Recreations show slight growth overall. 2010 Employment by Industry Agriculture/ Forest/Fish/Hunt 2% Admin/Spprt/ Oth Svcs, Not Waste Mgmt 2% Pub Admin 3% Prof/Sci/Tech/Admin 4% Wholesale Trade 2% Entertainment/Rec Svcs 1% Health Care/Soc Asst 23% Public Administration 4% Transport/Warehse/ Utils 5% Manufacturing 13% FIRE 5% Retail Trade 13% Construction 6% Accommdtn/Food Svcs 7% Information 1% Educational Svcs 8% Figure 34: Butler County Employment by Industry. Source: MO Economic Development, Claritas. 43 Poplar Bluff, MO – Retail Market Analysis February 2012 2010 Employment by Occupation Architect/Engineer Community/Soc Svcs Protective Svcs Building Grounds 1% Business/Financial 2% Maint Ops 3% 2% Personal Care/Svc 3% Construction/ Extraction 3% Maintenance Repair 3% Healthcare Support 4% Edu/Training/Library 5% Transportation/ Moving 5% Food Prep/Serving 6% 1% Service and Farm 17% Office/Admin Support 12% Sales/Related 9% Production 9% Management 7% Health Practitioner/Tech 7% Figure 35: Butler County Employment by Occupation. Source: MO Economic Development, Claritas. • 2010 employment by occupation further defines Butler County’s employment base. Service and Farm jobs show the largest percentage, followed closely by Office and Administrative. Largest Employers 1 POPLAR BLUFF REGIONAL MEDICAL CENTER 2620 North Westwood Boulevard, Poplar Bluff, Missouri 63901 General Medical & Surgical Hospital 2 BRIGGS & STRATTON CORPORATION 731 Highway 142, Poplar Bluff, Missouri 63901 Manufacturing of outdoor power equipment 3 NORDYNE, INC. 1747 Cravens Road, Poplar Bluff, Missouri 63901 Manufacturing & Distribution facility - HVAC 4 POPLAR BLUFF R-1 SCHOOL DISTRICT 301 South Main Street, Suite B. Poplar Bluff, Missouri 63901 Educational Services - Public school system 5 US VETERANS ADMINISTRATION HOSPITAL 1500 North Westwood Boulevard, Poplar Bluff, Missouri 63901 General Medical & Surgical Hospital 6 CITY OF POPLAR BLUFF 101 Oak Street, Poplar Bluff, Missouri 63901 Legislative Body 7 GATES CORP 1650 Rowe Parkway, Poplar Bluff, Missouri 63901 Rubber Product Manufacturing 8 WAL-MART SUPERCENTER 333 South Westwood Boulevard, Poplar Bluff ,Missouri 63901 Department Store 9 THREE RIVERS COMMUNITY COLLEGE 2080 Three Rivers Boulevard, Poplar Bluff, Missouri 63901 Junior College 10 MID CONTINENT NAIL CORPORATION 2700 Central Avenue, Poplar Bluff, Missouri 63901 Steel Wire Drawing - Nail Manufacturing Employees: 1500 NAICS: 622110 Employees: 1400 NAICS: 333111 Employees: 800 NAICS: 333415 Employees: 720 NAICS: 611110 Employees: 580 NAICS: 622110 Employees: 560 NAICS: 921120 Employees: 500 NAICS: 326299 Employees: 456 NAICS: 452111 Employees: 380 NAICS: 611210 Employees: 270 NAICS: 331222 Figure 36: Butler County Largest Employers. Source: MO Economic Development, Poplar Bluff Industries 44 Poplar Bluff, MO – Retail Market Analysis February 2012 Top 10 Occupations by Projected Growth Occupation Network Systems and Data Communications Analysts Physician Assistants Surgical Technologists Medical Equipment Repairers Physical Therapist Assistants Medical Scientists, Except Epidemiologists Dental Hygienists Dental Assistants Respiratory Therapists Physical Therapists Estimated Employment Projected Employment 2008 2018 75 113 16 24 32 45 20 28 34 47 51 70 68 93 145 198 47 64 110 148 Average Openings 38 8 13 8 13 19 25 53 17 38 Percent Change 50.7% 50.0% 40.6% 40.0% 38.2% 37.3% 36.8% 36.6% 36.2% 34.5% Figure 37: Top 10 Occupations by Projected Growth – South Central Region. Source: Missouri Economic Research and Information Center (MERIC), MO Department of Economic Development • In terms of largest employers, Healthcare, Manufacturing, and Education are the predominant employers in Butler County and Poplar Bluff. • South Central region projections from MERIC show the highest projected growth by percentage in Network Systems and Data Communication, followed by a variety of healthcare related occupations. Wage & Unemployment Poplar Bluff and Butler County are in the South Central Region of Missouri. Missouri Economic Development and other state agencies use these workforce investment regions for planning and analysis purposes. Two counties within the eight-county trade area (Dunklin and Stoddard) are in the Southeast Region. Comparison data for all eight counties is shown below. Total Wages for All industries Area Avg. Annual Wage Butler County $30,455 Carter County $22,821 Reynolds County $26,975 Ripley County $22,416 Wayne County $23,382 Dunklin County $23,382 Stoddard County $28,692 Local Area Unemployment Statistics December 2011 Area Civilian Labor Force Butler County 21,281 Carter County 3,135 Reynolds County 2,205 Ripley County 6,754 Wayne County 5,857 South Central Region 97,173 Dunklin County 14,255 Stoddard County 15,671 Avg Hourly Wage $14.64 $10.97 $12.97 $10.78 $11.24 $11.24 $13.79 Employment 19,493 2,848 1,905 6,102 5,317 88,684 12,823 14,311 Unemployment 1,788 287 300 652 540 8,489 1432 1360 Unemployment Rate 8.40% 9.20% 13.60% 9.70% 9.20% 8.70% 10.00% 8.70% Figure 38: Regional Wage and Employment Figures. Source: Missouri Economic Research and Information Center (MERIC), MO Department of Economic Development 45 Poplar Bluff, MO – Retail Market Analysis February 2012 • In the eight-county trade area, Butler has the highest average annual wage ($30,455) and average hourly wage ($14.64) of the entire region. • At 8.4%, Butler County’s unemployment is also the lowest in the region. Still, the entire area has high unemployment, between 8.4% and 13.6%. Of course, this mirrors National figures. • It should be noted that these figures from December 2011 are higher than that of the 2010 estimates and projections from LocationOne and the MO Department of Economic Development. These 2011 figures are more up to date and are based on primary sources of data. They also suggest that there has been job growth over the past two years. Estimated Daytime Population Total daytime population is the number of people present in the community during normal business hours, and is estimated by adding an area’s total population to the total jobs within the area, then subtracting the number of total workers who live in the area. This will then account for both the workers who commute in to the area, as well as those who are residents but work outside. The data comes from the US Census and specifically the American Community Survey (ACS). ACS data is taken every year, and estimates are provided based on a rolling three to five year period. In Poplar Bluff, the data is based on the five-year estimates. Using the most current Census Data and ACS survey figure from 2010, the estimated daytime population is: Butler County – 45,488 Poplar Bluff – 25,466 46 3958 ( ( ! ( !! ! ( !! ( ( P O _ 8870 32 2012 BB B C ` _ 8884 ( ! 32 P O 5712 Traffic Counts St. Francois B > ? 1864 2318 P O 64_ ( 8870 ! 5712 St. Francois EE B C 0 0.5 1 A 4685 > ? 1038 ( ! EE B C 32 P O 67 t u P O t u > ? W ( 49 ! ( ! A > ? Miles ( ! ( ! D > ? 869 2 A > ? ( ! 31250 4800 8820 9228 8490 10940 5883 11928 B > ? 813 V > ? 18804 ( ! KK B C 49 338 P O PFebruary O 2012 45 ( ! 32 HH B C O > ? 821 3512 ( ! ( ! ! ( D > ? 67 t u Wayne ` 1333 _ _ 149 ( ! ( ! BB B C 32 P O > ? ( ! 34 P O 4800 8820 9228 8490 10940 5883 11928 Poplar Bluff, MO – Retail Market Analysis 368 31250 ( ! ! ( 3099 ( ! 5742 (! ! ( ( ! ( ! 4702 4722V ( ( ! ! 6104 6256 !! ( ( 5788 3400 (( ! !! ( (! ! 3274 ( ! ( ( ! ( 67 ! (! ! 3958 ( (! ! ( (! 8884 ! ( !! ( ( 32 2012 8 P O M > ? 18804 221 T S > ? H 524 W > ? Poplar Bluff is2 both a retail and employment center of an eight-county region, and daily traffic 0 0.5 1 221 H T S Miles counts show this. Highways 60 and 67 both have healthy traffic counts, with?> Westwood > ? POPLAR BLUFF t ut u Boulevard being the main traffic route through the community. 5921 JJ B C ( ! W 60 ( ! ( ! 4002 ( ! ( ! 4002 67 t u 60 t u ` _ 13016 60 ` _ ` _ _ ( ! 26337 ( ! ! ( ( ! 24023 ( ! 9110 ` _ ( ! ( ! ( ! ( ! ` _ ( ! 67 WW ( ! ! ( (! ! ( 10888 4310 7465 B C ! ( (! ! ( 7465 53 P O 1 1 B B C 76 KENNET 97 25 P O 45 Dunklin MM 23462 Traffic Volume (AADT) 1673 Truck Volume E > ? 4362 84 O P O > ? O > ? 2290 ( ! DE ( ! ( ! 9886 Truck Volume Urban Areas Counties 47 " Miles ( ! 10700 9980 51 1480 1956 ( ! B C AF 11552 1673 County Seat 0 1752 AD B C 23462 ( 6266 412 t u Counties ( ! 1752 25 (! ! ( 2123 County Seat u ( t ! than I-55 in Sikeston, and slightly less than several counts on I-55 in Cape Girardeau. The highest count overall Traffic Volume (AADT)is 37,806 cars between Scott !(and Cape Girardeau. 0 1 2 Y > ? P EEO B C Y > ? Interstate ( ! ( ! ( ! E > ? 3496 US Routes 25 The central portion of Westwood (between 4362 the VA Hospital and Pine Street) has counts0 P O 14254 MO Routes 8648 412 O 84 ( ! upwards of 26,000 cars per day. ( ! P t (( ! u ( ! (! ! 84 ( ! (! P O 5763 Lettered Routes 8725 3594 upwards Pine Street (Business 60) and Highway 53 move O 2123 of 12,000 vehicles per day. > ? Business Routes and Loops VV ! (C ! B ( The highest average daily traffic count in Poplar Bluff (26,337 6266 on North Westwood) is higher O > ? Spur Routes and Alternate Routes Z 2290 > 412 10984 ? A > ? ( ! 675763 ( ! ! ( (1 ! ( ! A > ? Legend • • 3496 14254 8648 VV ! (C ! B ( Figure 39: 2010 Traffic Volume and Commercial Vehicle Count Map. Source: Missouri Department of EE B C Transportation. This map is an excerpt from MoDOT’s 2010 District 10 map, which includes a multiKENNETT county region including Park Hill, Cape Girardeau, Poplar Bluff, Sikeston, among other communities. 25 P The map can be found at www.modot.org. O Dunklin 9708 Point of Count 6176 5238 ( 6176 ! ( ( ! ! t u (( ! !! ( (! 3594 Urban Areas 2 ( ! 5238 Interstate US Routes MO Routes Lettered Routes Business Routes and Loops Spur Routes and Alternate Routes 3776 • ( ! V > ? 142 S T Miles ! ( ! ( ! ( ! ( ! ( ! ( ( ! ! ( 2! (! ( Miles B C " 0.5 ( ! 160 t u Legend ( 0 0.5 Point of Count ! ( ! ( ! ( ! ( ! ( ! ( 10888 4310 F > ? 566 12033 14580 12964 0 ( ! 1564 53 P O 442 9588 10209 60 142 T S t u ` _ B C 6 t u M > ? 11689 B > ? WW ( ! 9588 67 ( ! 12033 14580 12964 ( ! TT10209 60 6030 11689 ( 12938 ! ( ! ( ! PP ( ! T S 67 M > ? ( ! 9110 ` _ 67 t u 14231 67 ` _ _ 24023 ( ! B B C (? ! > B ` C _ 8406 POPLAR BLU ( ! ( ! 142 67 ( ! 13016 ( ! ! ( ( ! 60 Butler ( ! ( 12938 ! M > ? 10150 11304 PP B C 26337 67 17369 21917 ( ! 312 ( ! 412 67 14231 ! ( ( ! ( ! ( ! 7885 60 _ t u ` _ _ ` _ ( ! Butler 216 ! ( 60 ` (_ ! PP B C ( ! 10150 11304 PP B C 5022 8915 6900 6417 60 t u 60 NN B C ( ! ( ! 17369 21917 67 t u 2176 5022 8915 ! ( ( ! ( ! 7885 W POPLAR BLUFF > ? 60 t u 67 t u NN B C 412 2176 67 0.5 1 2 Mi Poplar Bluff, MO – Retail Market Analysis February 2012 5.0 Business Development This report focuses on creating a foundation of market research and data from which the Greater Poplar Bluff Chamber of Commerce can formulate a business development framework. The study was not meant to create an economic development plan, but does offer general business development strategies to grow Poplar Bluff’s economic and customer base. The broad-based strategies below are based on the market analysis data presented above, and can be the foundation for developing an economic development strategy for the area. The strategies fall in three core areas: - Business Development Market Positioning Partnerships & Planning 5.1 Business Development These recommendations focus specifically on ongoing business development including business recruitment, business support, and entrepreneurial development. • Recruit businesses based on the potential identified in the market analysis: This market analysis identifies a number of retail and business needs based on current trade patterns. Poplar Bluff has the potential to meet the retail demand in a broad geographic region, and any business recruitment should complement regional offerings. • Make data readily available to existing and potential businesses: The market analysis provides data that will be relevant to existing and potential business owners, as well as developers and property owners. The information included in this report should be made readily available to all interested parties including businesses, realtors and economic development agencies such as the Small Business and Technical Development Center. • Create available properties database for retail uses: Poplar Bluff is fortunate that it does not have a much vacant retail space. Still a number of properties and centers are underutilized or transitioning. Much like it does for employment uses and developable sites, Poplar Bluff Industries could consider building a database of all available retail properties including size, zoning, lease rates, price, utilities, and condition. The database should be updated regularly, and made available online and to local realtors. • Assess business support programming: The Greater Poplar Bluff Area Chamber and its economic development partners (City, PB Industries, SBTDC, Ozark Foothills Regional Planning Commission) should do an assessment of current business support programming. In doing so, it can be determined if there is a need for additional resources or programming such as entrepreneurial support or “economic gardening”. By understanding the market and investment opportunities, creating an infrastructure for investment, and facilitating internal networks, a community can help support entrepreneurial investment similar to an industrial authority targeting specific businesses. Economic gardening practices focus on access to market information, growing businesses from within a community, and concentrating on innovative and high-growth businesses. An overview and best practices can be found at www.littletongov.org/bia/economicgardening or www.economicgardening.ning.com. 48 Poplar Bluff, MO – Retail Market Analysis • February 2012 Consider small business incentives: Similarly, small business incentives could be considered to help grow or recruit independent businesses to a community. Other communities have had success in providing seed capital for new business through local grants, tax incentives, revolving loan funds, etc. Programming could include training for business and financial planning, marketing, etc. 5.2 Market Positioning Poplar Bluff serves a large regional market as defined previously in this report. Much of its opportunity for growth and expansion will come from demand within that broader geography. In order for Poplar Bluff to sustain and grow its customer base from the region, it must strategically market to those consumers. This is important particularly as these consumers will have an equal opportunity to go to another nearby market such as Cape Girardeau, Paragould, or Sikeston. A consistent message is needed to market to Poplar Bluff citizens, its local trade areas, and the eight-county regional trade area. • Create a unified brand system for Poplar Bluff as a place: A “brand” is a promise that is made to a consumer that speaks to the unique value and characteristics of the product. Just like a soft drink or shoe company, this would apply to a community as well. Therefore, a Poplar Bluff brand would present the unique characteristics and values that separate it from other communities within the region. This brand would be a graphic identity with a unique style, theme, palette, typography, and overall message that is applied to a broader system positioning Poplar Bluff as a special place. Currently, the various agencies in Poplar Bluff have vastly different graphic identities and messages, creating the potential for confusion for area consumers and residents. It is important that each organization retain a unique identity, but finding ways to connect messages and create a consistent image that will build “equity” in the Poplar Bluff brand. • Extend brand to area agencies and events: Once a brand identity for the Poplar Bluff community is established, the message and style can be “extended” to agencies such as the Greater Poplar Bluff Chamber, City of Poplar Bluff, etc. Individual and unique logos and position statements can be made for each, but ones that are part of a larger and consistent system. • Create branded marketing collateral: Finally, the brand could be applied to existing and new marketing materials such as websites, wayfinding and gateways, event brochures, targeted advertising, brochures, etc. This will ultimately result in a seamless system to strategically market Poplar Bluff to expand its customer base, create active, and promote investment in the community. • Create distinct economic development position: As part of the broader brand system, Poplar Bluff can create a graphic and strategic market position to promote the community for investment and employment. • Create testimonial ads for key area employers: Poplar Bluff has unique businesses such as Briggs and Stratton, Nordyne, etc. These operations could be anywhere but have chosen Poplar Bluff as a place to invest and expand. Print and video testimonials can highlight the competitive advantages of doing business in Poplar Bluff. 49 Poplar Bluff, MO – Retail Market Analysis February 2012 • Work with regional realtors to promote Poplar Bluff as a place to invest: Quite often, communities assume that realtors are aware of available property and investment opportunities when in fact the information is simply not on their radar screens. Similarly, it is often the realtors who are on the front lines of residential recruitment, and it is important that they understand and promote the overall marketing message. The Chamber and its partners should make sure that regional realtors and developers have the current market information and understand the investment opportunities and competitive advantages in the City. • Create branded business recruitment package: All of the economic development marketing materials should be assembled and presented as a business recruitment package. This would include inserts for demographics and workforce information, testimonials, incentive programs, available properties, and target business advertisements. • Coordinate cooperative marketing materials: Private sector businesses should also be tapped to market Poplar Bluff businesses as a unit. Pooling resources and promoting a consistent message through cooperative advertising, local loyalty campaigns, etc., can be very effective as part of a comprehensive strategy. 5.3 Partnerships & Planning Finally, there are a number of organizations that play a role in economic development and business support in Poplar Bluff and Butler County. These partners should simply be on the same page with respect to business development, marketing, planning, and implementation. • Host economic development roundtable to introduce market research to partner agencies: The Poplar Bluff Chamber should assemble its economic development partners to provide them with this data and discuss responsibilities for implementation. • Planning initiatives: Poplar Bluff has two primary commercial locations - downtown and the Westwood Boulevard corridor. Both areas have challenges and are in need of planning, including: • o A Westwood Boulevard Corridor study could be commissioned to identify urban design enhancements, opportunities and constraints for new investment, and gateway and wayfinding improvements. o Downtown Poplar Bluff, Inc. has created a vision and strategic redevelopment plan for downtown, and should continue its efforts to revitalize the struggling core of the community. Update market information: The market research should be updated every three to five years, while marketing strategies can be amended or enhanced over time. 50