“Operation: Mosquito Search and Destroy” Launched St

V O L U M E 6
I S S U E 3
M A R C H
2 0 1 6
“Operation: Mosquito Search and Destroy”
Launched St. Thomas
SERHA’s
Superstar
Kathleen
Cooper Brown
“it cannot be the sole responsibility of the
Ministry of Health to control these vector
borne diseases as it our collective
responsibility”. Minister Tufton added that
“it is really up to all of us to make sure
there are no breeding sites for the Aedes
Aegypti mosquitoes as this is where the
threat originates for our health and creates
a burden for our health system.”
2
SERHA Mourns 3
Passing of
Dr. Denise
Duncan Goffe
Minister Tufton also highlighted the issue
of H1N1 and implored everyone to “go to a
physician or nearest health center once
you start having any symptoms”. He said
that the task of the Ministry of Health will
be to “confront these diseases through
communication in a bid to change the
mindset and culture regarding individual
responsibility”.
SJGRC Netball 4
Team Moves to
INSPORTS
Finals
Whatsapp line 5
for SERHA
Staff Launched
Health Facility 6
in the Spotlight
Learn to Speak 7
Spanish
HR Matters
8
As part of the Ministry of Health‟s drive to
minimize the spread of the Zika virus, the
St. Thomas leg of „Operation: Mosquito
Search and Destroy‟ was launched on
March 23, 2016. The response forms part
of the overall vector control strategies after
a recently confirmed case of Zika virus in
Lyssons in the Parish.
Minister of Health Dr. Christopher Tufton
was at the helm of the activities and said
The Minister of Health along with his
Ministry of Health team, partners, and
vector control workers started the walkthrough and hand out of educational
material in the Morant Bay town square.
The next leg of the „Operation: Mosquito
Search and Destroy‟ initiative is scheduled
for
Saturday,
April
2,
2016
in
Mandeville. The initiative is being done to
mobilize and motivate residents to take
responsibility by searching for and
destroying mosquito breeding sites in and
around their homes.
SERHA Times
PAGE
2
’s
SERHA
The Superstar for this month is :
MRS. KATHLEEN COOPER BROWN
Patient Affairs Manager,
Hospital for Children
Bustamante
(Currently Acting Hospital Administrator)
1. What year did you start working in Ministry of
Health/SERHA?
I started working as a Youth Service Worker from
1980-1981 at the Victoria Jubilee Hospital‟s
Medical Records Department. At the end of the
period I was recommended for fulltime
employment on September 1, 1981.
Minister of Health as one of the best health care
workers for the year 1995.
2. What are some of the positions you held?
 Medical Records Clerk, Departmental Assistant,
Victoria Jubilee Hospital
 Health Records Officer, National Chest Hospital
 Assessment Officer, National Chest Hospital
 Assessment
Officer/Patient
Affairs
Officer,
Bustamante Hospital for Children
 Acting
Hospital
Administrator,
Bustamante
Hospital for Children
7. What is your personal mission statement?
To serve selflessly with honesty, integrity and maintain
a reputation of being dedicated to every goal I choose
to pursue while thanking God in some way, every day.
3. What do you like the most about your job?
The opportunities that the job has provided me with in
terms of meeting people from all differing backgrounds
and personalities, and the joyful feeling when you
have helped someone and made them smile.
9. What is the most important life lesson you have
learnt?
To accept people for whom they are. People really do
not change it is only the circumstances that alter
behaviours.
4. What inspires you?
I am inspired by people‟s stories who have created
possible from the impossible.
10. What do you do in your spare time?
I read a motivational book by either Iyanla Vanzant or
TD Jakes.
6. What word of advice would you like to give to
the staff?
You will reap just rewards with hard work and
dedication. Mediocrity is not an option.
8. Did you always want to work in the health?
Yes, in the health care setting, as it is one of the place
where people who are at their most vulnerable stage
would go.
5. What is your greatest achievement?
There are many great achievements, but the one that
stood out the most was when I was awarded by the
SERHA Times
PAGE
3
SERHA Mourns the Passing of
Dr. Denise Duncan Goffe
The management and staff of the South East Regional Health Authority
(SERHA) mourn the loss of Dr. Denise Duncan Goffe. She died on March
19, 2016.
We would like to express our heartfelt condolences to her family and our
prayers are with them during this difficult time of bereavement.
Dr. Duncan Goffe joined SERHA‟s Regional Technical Department as
Clinical Quality Assurance Officer over a year ago after retiring from her
position as Director of Health Service Planning and Integration in the
Ministry Health in 2014.
She
played an invaluable role in the Region‟s efforts to continuously improve and
maintain
high quality health care service delivery to the public. She will be greatly missed
and her tremendous and dedicated service to the public health sector, which spans over 30 years, will not be
forgotten.
The Thanksgiving Service for Dr. Duncan Goffe Will be held on Saturday, April 2, 2016 at 10:00 a.m. at the
University Chapel, University of the West Indies, Mona
Sydenham Health Centre Renovated
Health Authority (SERHA) and the Sugar
Transformation Unit through the Ministry of
Agriculture and Fisheries and the European
Union.
The scope of work included the construction
of a new waiting area and two new bathroom
facilities. Security was also improved at the
facility with the installation of a perimeter
fence. Some sections of the health centre
were also painted.
Patients are expected to enjoy improved health care
service delivery and security with the recent renovation
of the Sydenham Health Centre in St. Catherine.
The project, which is valued at approximately $5.8
Million, was a joint venture between South East Regional
The Sydenham Health Centre is a type three
facility offering a range of health care services
including family health, curative, dressing, dental health, oral
health, mental health and nebulisaiton. The facility serves
more 2,000 patients from over 15 communities on a
monthly basis.
SERHA Times
VOLUME6
ISSUE3
PAGE
4
SJGRC Receives Donation From
American Women’s Group of Jamaica
The American Women's Group of Jamaica donated
toys and food items to the paediatric ward at the Sir
John Golding Rehabilitation Centre (SJGRC)
on Wednesday, March 9, 2016. Posing for the
camera following the handing over ceremony at the
facility are (L-R) Adrienne Anderson, Ward Manager,
SJGRC; Dr. Rory Dixon, Senior Medical Officer,
SJGRC; Ms. Andrea Christie, Director of Nursing
Services,
SJGRC;
Diane
Grant,
Education
Coordinator, American Women's Group of Jamaica;
Mr. Vincent Riley, Chief Executive Officer, Liguanea
Region; Karen Smith, Social Services Coordinator, American Women's Group of Jamaica; Melane
Walker, Hospital Administrator, SJGRC; Claudja
Alexander, President, American Women's Group of
Jamaica and Norma Harrack, Member, American
Women's Group of Jamaica
SJGRC Netball Team Moves on to INSPORTS Finals
The Region wished to congratulate the Sir
John Golding Rehabilitation Centre Netball
Team who has been doing well since they
entered the INSPORTS All Island Netball
Competition. The team was victorious when
they competed against the Harbour View
Netball Club in the semi-finals on March 20,
2016. The are now moving on to the finals.
We wish them the best of luck.
SERHA Times
PAGE
5
Whatsapp Line for SERHA
Staff Launched
A whatsapp line has been launched to give
SERHA Staff the power to ask questions,
seek clarification or make recommendations
right at their finger tips.
Ms. Sherlin Hall, Customer Service
Representative at the Regional Office is
responsible for responding to the queries
sent to this number. All responses will be
verified by a senior member of the Regional
Office Management team before they are
sent back to the staff member.
Here are a few tips that will help you:
1. Questions will be responded to during
regular working hours which are 8:30
a.m - 5:00 p.m. Monday to Thursday and
8:30-4:00 p.m. on Fridays
2. Correspondences can be general and
does not have to be specifically related
to Human Resource matters.
3. The correspondence
anonymously
can
be
sent
4. All correspondences
confidential
will
be
kept
5. Personal HR matters should be
directed to your local HR Department. If
you are not satisfied with the assistance
given, then it should be escalated to the
Chief Executive Officer or Parish
Manager.
6. Please be polite at all times
SERHA Times
PAGE
6
Health Facility in the Spotlight
Victoria Jubilee Hospital
cian until his retirement. He later
died in 1938 and VJH was named
the principal beneficiary in his will.
The hospital received ₤200,000,
which was to be used to promote
and extend
maternity services
at the hospital
A number of additions were made
to the facility over the years. Chief
among them were an operating
theatre, labour and delivery rooms
as well as two wings to
accommodate additional patients
especially for antennal surgery.
The Victoria Jubilee Hospital (VJH) was
established in 1887 when prominent
Jamaicans built a maternal hospital in honour
of Queen Victoria who celebrated her Jubilee
Anniversary that year.
In 1891 the building was opened by His
Excellency Sir Henry Blake, Governor of
Jamaica. The bed capacity was 12 and it was
staffed by a matron and 14
pupil/student
midwives. The services rendered always kept
pace with the expansion and modernisation of
the hospital.
The hospital was opened to improve the
standards of obstetric care in Jamaica and
train midwives.
Dr. Michael Grabham, an English doctor took
charge of the hospital a year later and served
in that position for two years. He was later
reappointed as a visiting
obstetri-
By 1947, the capacity at the hospital
increased to 110 beds, with a daily average of
140 patients and 5,150 deliveries in that year.
In 1952 improvements continued at the
hospital with the assistance of the Grabham
Trust. A much larger and more modern
antenatal clinic was built in memory of Dr.
Garbham. A bust bearing the likeness of Dr.
Grabham still stands at the front of that building.
Preparations were made in 1955 for a the new
maternity block. The new four storey building
was occupied in October 1958.
Today VJH is the largest referral maternity
hospital in the English Speaking Caribbean.
VJH sees more than 70,000 women, and
approximately 8,000 babies are delivered
each year.
(Continued on page 7)
SERHA Times
PAGE
7
(Continued from page 6)
Services Offered at VJH

Antenatal

Postnatal

Obstetrics and Gynaecology

Family Planning
Mucho gusto. / Encantado.
moo-choh goo-stoh / en-cahn-tah-doh
Nice to meet you.
Igualmente.
ee-guahl-mehn-tay
Same here. / Same to
you.
¿De dónde es usted?
day dohn-day ehs oo-sted
Where are you from? (formal)
¿De dónde eres?
day dohn-day eh-rehs
Where are you from?
(informal)
¿Cuántos años tiene usted?
quahn-tohs ahn-yohs tee-ay-nay oo-sted
How old are you? (formal)
¿Cuántos años
tienes?
quahn-tohs ahn-yohs
tee-ayn-ays
How old are you?
¿Habla usted español?
ah-blah oo-sted eh-spahn-yol
Do you speak Spanish? (formal)
¿Hablas inglés?
ah-blahs een-glehs
Do you speak English?
(informal)
¿Entiende usted? / ¿Entiendes?
ehn-tyen-deh oo-sted / ehn-tyen-dehs
(No) Entiendo.
noh ehn-tyen-doh
¿Puede ayudarme?
pweh-deh ah-yoo-dar-meh
Can you help me? (formal)
Claro / Claro que sí
klah-roh / klah-roh keh
see
Sure / Of course
¿Dónde está / Dónde están... ?
dohn-deh eh-stah / dohn-deh eh-stahn
Where is ... / Where are ... ?
Aquí / Ahí
ah-kee / ah-ee
Here / There
¿Cómo se dice ____ en español?
koh-moh seh dee-seh ___ en eh-spahn-yol
How do you say ____ in Spanish?
¿Qué es esto?
keh ehs ehs-toh
What is that?
No importa.
noh eem-por-tah
¿Qué pasa?
keh pah-sah
No tengo ninguna idea.
noh tehn-goh neen-goo-nah ee-deh-ah
I have no idea.
¡Buena idea!
bweh-nah ee-deh-ah
Good idea!
Average Annual Patient-Load
Admissions
16,328
Discharges
16332
Average Length of
Stay
Out-patient
2.9
Days
33,138
Surgeries
(major&minor)
Bed Capacity
4291
304
SERHA Times
PAGE
8
Discipline
Excerpt from the Staff Orders for Public Service
10.5 STEPS IN DISCIPLINARY PROCEDURE
SPANISH TOWN HOSPITAL
1. Chief Executive Officer (GMG/SEG4)
ST. THOMAS HEALTH SERVICES
1. Pharmacist Level 1 (HPC/PH 1) Accommodation will be
provided
SERHA REGIONAL OFFICE
1. Regional Dental Auxiliary Coordinator (HPC/DN5)
2. Pharmacist (HPC/HP1/2/3) - Primary Care & Princess
Margaret Hospital
KINGSTON PUBLIC & VICTORIA JUBILEE HOSPITALS
1. Junior Residents for Neonatology (4) | HPC/MO 1
2. Junior Residents for Obstetrics and Gynaecology (4) | HPC/
MO 1
3. Specialist Nurse (HPC/RN 2)
4. Registered Nurse Midwife (HPC/RN 2))
5. Neonatology Nurse (HPC/RN 2))
6. Paediatric Nurse (HPC/RN 2))
7. Operating Theatre Nurse (HPC/RN 2))
KINGSTON AND ST. ANDREW HEALTH SERVICES
1. Chief Public Health Inspector (HPC/EH5)
Deadline for all applications is FRIDAY, April 22, 2016.
Interested persons are asked to submit their applications with
resumes to:
Director
Human Resource Management & Industrial Relations
South East Regional Health Authority
The Towers, 2nd Floor
We want to hear from you!
Tell us what is happening in your facility. Call Taneisha
Lewis, Public Relations Officer at 822
822--4041 or E
E--mail
taneishadl@serha.gov.jm
10.5.1 Reporting an Infraction
Anyone reporting an infraction should specify the
nature of the infraction, the time, location and any
other initial information to facilitate an appropriate
reaction/action in a timely manner.
10.5.2 Recording an Infraction
Where an infraction is deemed to be serious enough
to warrant formal documentation, care should be
exercised to capture all the relevant details from all
who may have been involved, including any
witnesses.
10.5.3 Investigations
i) The scope and depth of investigations would
depend on the nature of the infraction, and must seek
to establish the relevant facts.
ii) Depending on the nature of the infraction and the
level at which it occurs, the Permanent Secretary
may establish an internal procedure, using Senior
Officers within the Ministry to conduct the
investigation and recommend an appropriate
response.
10.5.4 Committee of Inquiry
i) Where an infraction is felt to be serious, it may be
necessary for the Governor General or any
appropriate authority with delegated functions to
establish a committee of inquiry, with clear terms of
reference specific to the case.
ii) Any such committee should be so constituted as to
guarantee objectivity, impartiality and timeliness.
iii) The committee should be comprised of no fewer
than three (3) members.
iv) The chair of the committee should be a member of
the legal profession with the appropriate expertise.
SERHA Times