2009 Annual Report - Providence Life Services

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Providing the perfect setting for God’s precious gems
p ro v i d e n c e l i f e s e rv i c e s
For we are God ’s
workmanship,
created in Christ Jesus
to do good works, which
God prepared in
advance for us to do.
E p h e s i a n s 2:10
A Precious Place in
God ’s Unfolding Plan
A
t Providence Life Services, we believe that God has a plan —
a plan to redeem and restore all of creation. (In fact, that was one
reason we wanted the word providence in our new name.) We’ve
been invited to step into the story He is writing, to find our place and
do our part to work alongside Him in caring for His handiwork.
When this ministry was founded in the 1950s, the vision was to provide
excellent care for the elderly, care that reflected each individual’s beauty and value
before God. That vision, that role in God’s greater story, still shines at the heart of
Providence Life Services.
A lot has changed over the years — the needs of people, the range of services we
provide, even our name — but the important things, the lasting things, have
remained the same. This past year, our first full year under our new name, has
served to remind us yet again of the truths that form the core of our mission.
First, we believe each person who lives with us or works with us is precious, like
a gem with many facets and great value. And second, as we serve in this ministry,
providing a beautiful setting of love and hope, we are taking our place in God’s
redemptive plan.
We invite you to look inside the pages of this report and catch a glimpse of the
“gems of Providence,” and the settings where they best reflect God’s glory.
Sam Van Til, Board President
Richard C. Schutt, CEO
Victorian Village
Emerald Meadows
Saratoga Grove
Retirement & Assisted Living Community
Homer Glen, Illinois
Assisted Living Community
Grand Rapids, Michigan
Retirement & Assisted Living Community
Downers Grove, Illinois
Beauty that Grows
with Time
Diamonds, some of the
most beautiful and highly
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SARATOGA GROVE
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EMERALD MEADOWS
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Our commitment to these residents
has also grown over time. Each day is
made up of small moments that provide
opportunities to shine. Each extra,
ordinary service we offer brightens a
day, eases a pain, sparks a contagious
gratitude. And as the days turn into
years, these little moments add up to
create a vibrant community.
B R AT I N
VICTORIAN VILLAGE
Y
We see these same qualities in our
residents — multi-faceted beauty that is
purified over time. We’re frequently awed
by the strength and radiance revealed in
their words and actions.
LE
G
to their ultimate value.
E
well-known, contributing
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beauty of these gems are
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brilliance, and multi-faceted
E
and pressure. The purity,
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are slowly formed over time
In 2009, three Providence communities
celebrated milestone anniversaries,
showing the longevity of commitment
that’s a significant part of the Providence
story. Victorian Village and Emerald
Meadows both celebrated 10 years, and
Saratoga Grove marked 20 years
of being “with you, for you” in the
western suburbs.
CE
prized gems in the world,
OF SER
At these three locations — and
everywhere we serve — we praise God
for the years he has given the ministry of
Providence. He continues to craft us into
an elegant and comfortable setting where
His radiant masterpieces can reflect the
light of His love. C
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Innovating
for Better Care
Technology is shifting and changing
at an amazing rate. The advancements
we’ve all experienced in the past 25 years
have changed the way we interact, the
way we live, and even the way we provide
care for each other as we get older. At
Providence, we believe in staying current
— and even ahead of the curve — when
it comes to the technology we use to
provide care for our residents.
This commitment to innovation shows
in many areas. Though the care we
provide is excellent, we are not content
to remain at this level — we will
relentlessly pursue new methods and
tools to raise the bar again and again.
Listed here are
some of the ways
we’ve done that
in the past year:
Dakim Brain Fitness
Residents at our Zeeland, Michigan, campus
use computers to exercise their minds and
ward off Alzheimer’s Disease.
Expanding the Dakim Brain Fitness
program that provides 150 different
brain games to stimulate and exercise
residents’ mental fitness.
Installing a touchscreen charting
system at the South Holland campus
to communicate clients’ needs between
staff with greater efficiency.
Piloting the Intel Health Guide system
that provides increased communication
and information-sharing between
patients, family members, doctors,
and care staff.
Implementing the Situational
Awareness and Response Assistant
(SARA) system to quickly alert staff
of important events, allowing them to
respond efficiently to resident needs.
Joining the social media conversation
through the use of blogs, Facebook,
Twitter, and other web interfaces
to connect with a wider audience,
interacting on a range of issues.
Read more about the above examples
at www.ProvidenceLifeServices.com
You’ll find our continuing commitment
to innovation is driven by our mission to
provide environments of excellence for
the people we serve. C
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Providence Life Services
New Skills
New Technologies
New Connections
“It’s Never 2 Late” is a program
that empowers seniors by
teaching them technology.
Our Life Technologies division is using
digital monitoring as one way to keep
people safe and healthy in their own homes
(www.providencelifeservices.com/services/
life-technologies.php).
Staff help residents learn how
to use technology to stay
connected with the world.
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Healthcare &
Rehabilitation
Whether the need is long-term
or short-term, Providence offers
quality Christian care.
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Providence Life Services
Home-based help
Townhome Living
Having a caregiver stop in for a few
hours — or live in, 24/7 — can give
some seniors the confidence they
need to live alone safely.
Townhomes such as
Victorian Courts in Homer Glen,
Illinois, provide maintenance-free
living in a residential setting.
Full Spectrum
of Services
Townhomes
C Maintenance-Free Living in a
Residential Setting
Providence Life Services
serves a wide spectrum
of residents and patients.
Our services reflect our
commitment to embracing
the totality of our clients’
lives. Each new service we
add is designed to meet
someone’s need or enhance
someone’s life. The result is
a spectrum of services that
offers expanded freedom,
renewed hope, and peace of
mind — all to help people
get the most out of life.
Townhome living continues to be a great
setting for people of all ages. Townhomes
represent both affordable ownership and
manageable upkeep, responsibility as
well as freedom.
Throughout 2009, Providence Life
Services used social media and other
web interactions to provide prospective
townhome owners with current
information about specific townhomes
available for lease or purchase. Such
internet outlets allowed us to distribute
this kind of information both efficiently
and at minimal cost.
Home-Based S ervices
C The Help You Need, in Your Home,
on Your Schedule
In some cases, your own home is the
perfect setting to receive the help you
need. Providence understands this. In
2009, we offered private duty services
and in-home medical services to
people with a wide range of needs and
preferences. All these options provided
these treasured people increased freedom
and peace of mind — for themselves
and for their families.
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Retirement Living
Rehabilitation Services
Assisted Living
A retirement community can
offer freedom from home
maintenance obligations.
Providence teams up with renowned
experts to offer Occupational,
Physical, and Speech Therapy.
Many Providence retirement
communities offer Assisted Living
services in the same community.
Ret ir eme n t L i v i n g
Ass isted L iving
C Optimum Self-Reliance in the
C Community Living With Personalized
Context of Community
Supportive Services and Healthcare
“I don’t know why I waited so long
to move here!” We hear this over
and over again from people who
finally realized how fulfilling life in a
retirement community can be. The
family atmosphere, the professional
staff, and the vibrant lifestyle all create
a setting that lets people shine. And the
convenience of prepared meals, on-site
exercise equipment, and group outings
gives people opportunities to discover
new interests with old friends.
For people who need a little extra help
with activities of daily life, Providence
Assisted Living communities ensure
safety while preserving dignity. Assisted
Living provides the next level of help
as families’ needs change. The social
atmosphere is just as vibrant, and the
opportunities are just as available, but
more service allows for more peace of
mind.
2009 saw residents of Royal Park Place
using computers to fight Alzheimer’s
Disease, and residents of Victorian
Village singing and dancing with
Confetti, a local all-occasion band. At
Holland Home, 14 couples celebrated
Valentine’s Day with a special Sweetheart
Dinner; and at Saratoga Grove, the local
VFW instituted a monthly “Veterans
Coffee” for the 6–8 veterans who live
in that community. It was a year that
sparkled with activity and fresh ideas.
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Providence Life Services
In 2009, ABC7 Meteorologist Tracy
Butler shared her story — “Weather or
Knot” — with Saratoga Grove residents
and then gave a “shout out” to the
community in one of her primetime
broadcasts. And Victorian Inn’s Director
of Assisted Living — Kathy Bradley —
received some positive press when she
was selected as a “hometown hero” in the
Homer Glen, Illinois, area.
R espi t e C a r e
C Temporary Relief for Caregivers
This past year we invested time and
resources in helping people realize that
getting the care you need does not
have to mean a permanent move to a
retirement setting. In some cases, a week,
two weeks, a month of service is all that’s
needed. These “Respite Care” options
— available at all our Retirement Living,
Assisted Living, and Skilled Nursing
communities — allow caregiving families
to take a break and restore perspective.
Every year, dozens of families take
advantage of Respite Care, but we are
eager for many more to enjoy the shortterm care we offer!
R eh a b i l i tat i o n
S ervi ce s
C Licensed Therapy for Restoring
Health and Mobility
While Providence Skilled Nursing
communities have earned a solid
reputation for offering Christ-like longterm care, many people don’t realize
that the majority of our clients now
are actually rehab patrons — they live
with us for a short time while receiving
therapy following surgery, a stroke, or
some kind of accident. Then they return
home, strengthened and renewed.
We were pleased this year to be able
to highlight the expertise of the
physiatrists who lead our rehab programs
at each campus, and to offer private
accommodations designed to help speed
recovery. Both doctors and patients
have been delighted with the outcomes
achieved by partnering with Providence
for follow-up care.
Hospice
C Dignity, Comfort, and Peace in the
Final Stages of Life
By combining tender care with
determined symptom management,
Providence Hospice ministers to people’s
physical, social, emotional, and spiritual
needs as they approach the threshold to
eternity. Providence Hospice focuses on
caring rather than curing, preparation
rather than prevention.
In 2009 we extended our Hospice
coverage to Chicago’s western suburbs,
including Downers Grove, Illinois. In
doing so, we anticipate being able to
serve even more families, offering them
even more hope in the name of our
compassionate Christ.
Learn more about our services: www.providencelifeservices.com/communities
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Future Developments C New Communities Meeting New Needs
Many people tell us that what they enjoy most about moving to a retirement community
is the opportunity to be surrounded by other people and actively involved in life.
At the three new campuses Providence has in the works, the sense of community will
be reflected in vibrant and diverse opportunities.
Park Place Christian Community of
Elmhurst is located on 12 acres in the
heart of Elmhurst, Illinois. It is set in a
beautiful residential area, surrounded
by parks, bike trails, a school, churches,
and the new, state-of-the-art Elmhurst
Memorial Hospital. A typical day for
Park Place residents might include a
workout in the fitness center and a few
laps in the pool, followed by quiet time
in the jacuzzi and a salon appointment
before meeting friends for dinner in one
of the three on-site restaurant venues.
The sense of community will not only
fill the building, it will spill out into the
surrounding neighborhood as well!
Park Place Christian Community of
St. John will be situated adjacent to
Crown Point Christian School in St.
John, Indiana. This new option will be
just right for seniors who enjoy interacting
with people of all ages and interests.
The time we have spent designing these
settings, polishing their presentation, and
crafting the message continued to pay off
in 2009, as more people expressed interest
and made reservations. We look forward
to filling these newest treasure boxes with
a bounty of radiant gems!
The Oaks at Village Woods will be a
Supportive Living Facility (SLF) on
available property at our Village Woods
campus. This new community will offer
an affordable, licensed program of three
daily meals, recreational opportunities,
medication oversight, exercise and
health promotion, personal care, and
maintenance services.
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THE
OAKS
OF VILLAGE WOODS
A Supportive Living Facility
A Providence Life Services Community
Community
Activity
Opportunity
Find out more about Park Place of
St. John — and the surrounding
community — by visiting
www.parkplacechristian.org
View the active lifestyle available
at Park Place of Elmhurst:
www.parkplaceelmhurst.com
Providence hopes to break
ground on a new Supportive
Living Facility in late spring.
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Providence Life Services
A variety of settings and services allows us to meet different
needs with the same commitment to quality.
Retirement &
Assisted living
Rehabilitation &
Skilled Care
Emerald Meadows
Providence Healthcare &
Rehabilitation Center
6117 Charlevoix Woods Court
SE
Grand Rapids, Michigan 49546 616.954.2366
13259 S. Central Avenue
Palos Heights, Illinois 60463
708.597.1000
16300 Wausau Avenue
South Holland, Illinois 60473
708.596.5500
3450 Saratoga Avenue
Downers Grove, Illinois 60515
630.969.2900
616.772.1248
285 N. State Street
Zeeland, Michigan 49464
616.772.4641
616.772.2224
Home & communityBased services
Holland Home
16300 Louis Avenue
South Holland, Illinois 60473
708.596.3050
Royal Atrium Inn
400 Parkside Drive
Zeeland, Michigan 49464
Royal Park Place
500 Parkside Drive
Zeeland, Michigan 49464
Saratoga Grove
3460 Saratoga Avenue
Downers Grove, Illinois 60515
Providence At Home
630.971.1995
Victorian Village
12600 Renaissance Circle
Homer Glen, Illinois 60491
708.301.0800
Village Woods
2681 Route 394
Crete, Illinois 60417
708.672.6111
16300 Louis Avenue
South Holland, Illinois 60473
708.331.2005
14301 Independence Way
Homer Glen, Illinois 60491
708.301.3229
10033 Wicker Avenue, Suite 10
St. John, Indiana 46373
219.365.3229
500 Parkside Drive
Zeeland, Michigan 49464
616.772.2935
Providence Hospice
16300 Louis Avenue
South Holland, Illinois 60473
708.331.0400
Family
Health and wellness
Confidence
The right setting can offer peace
of mind for family members.
Fitness programs and delicious nutrition
make it easy and fun to enjoy good health.
The friendly, professional staff
of Providence consider their work
a ministry.
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96
GRAND RAPIDS
ZEELAND
W ISC ONSI N
Emerald Meadows
Providence Healthcare &
Rehabilitation Center | Zeeland
Royal Atrium Inn
Royal Park Place
Providence at Home
IL L I NOI S
94
131
196
31
90
94
294
Park Place of Elmhurst
355
Providence Healthcare &
Rehabilitation Center
88
94
CHICAGO
290
M IC H IGAN
55
Downers Grove
Saratoga Grove
294
Providence Healthcare &
Rehabilitation Center | Palos Heights
90
94
Victorian Village
Providence Life Services Corporate
912
GARY
Holland Home
355
Providence Healthcare &
Rehabilitation Center | South Holland
Providence at Home
Providence Hospice
80
Village Woods
80
90
I NDI ANA
Park Place of St. John
Providence at Home
65
With You, for You!
Find out more about any Providence Life Services community by visiting
www.providencelifeservices.com/communities
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Hearts of Gold
We are grateful for the hundreds of volunteers — only some
of whom are listed here — who joyfully donate time, money,
skills, and laughter to make Providence the perfect setting
for so many people.
The Ladies Circle of Holland Home
Representing Holland Home
Janice Bluford, Kathie Darman (Secretary), Mary Jo Davitto, Pauline Jones,
Laverne Kampen (Secretary), Leona Kats (President), Carrie Koster, Marie Koster,
Marlene Krist (Treasurer/Coffee Shop Treasurer), Louise Oostman, Marge Tromp,
Jeannie Truxal (Vice President/Gift Shop Treasurer), Angie Wilson
Women’s Auxiliary
Representing Providence Healthcare & Rehabilitation Center of Downers Grove
and Saratoga Grove
Lois Berger, Alida Boerman (President), Ellen Cook (Boutique Liaison), Jean Dwarshuis (Secretary),
Sharon Hoekstra (Vice President), Ruth Hopp, Sharon Rozendal (Treasurer), Joan Stulp (Ways & Means),
Marge Van Kampen, Marlene Vos, Fran Zuidema
Women’s Auxiliary
Representing Providence Healthcare & Rehabilitation Center of Palos Heights
Gert Buikema, Millie De Groot (Recording Secretary), Grace De Roos (Ways & Means), Alice Flasman,
Dolly King (Treasurer), Helen Noort (Chair), Vi Oostema, Harriett Van Beveren
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Providence Boards
We are grateful that God calls just the right people at just
the right time to sit on our Boards. These humble leaders are
integral to the present success and the future preparedness of
this ministry to serve seniors.
Providence Life Services is blessed by the
leadership and direction of two boards:
The focus of our Board of Directors
is on direct ministry oversight. They
receive recommendations from a separate
Board of Governors made up of bigpicture people who are able to cast vision
and outline strategies that keep this
ministry growing and serving.
Current Board of
Directors
We are grateful to the men and women
listed here, who use their God-given gifts
and their life experience to guide this
ministry to fulfill its calling.
Current Board of
Governors
Providence Life Services
Pat Bilthouse, Janice DeBoer,
Arnold Koldenhoven, Cathy Larsen,
Don Mannes, Kenneth Mels, Kurt Nelson,
Ron Porter, Rich Van Hattem, Bill Van Kley,
Sam Van Til (President), George Vande Werken,
Steven Vryhof, Robert Workman, Van Zeilstra
Richard Schutt (CEO)
Providence Life Services
Dr. Dave Beezhold, Carol Brooks,
Don De Graff, John De Young (Chair),
Ken Hoving, Jim Lagestee, Cathy Larsen,
Bruce Leep, Dick Molenhouse, Kurt Nelson,
Roy Van Eck, Sam Van Til, Robert Workman,
Jay Zandstra, John Zeilstra
Reflection
Discussion
Leadership
Sam Van Til, current Board President,
listens carefully to fellow leaders
during a meeting.
The Executive Committee of the
Board meets monthly to provide
oversight to all Board committees.
Providence CEO Richard Schutt
appreciates insights gained during
meetings with Board members.
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Reflections of
Caring
In Matthew 19, Jesus tells a wealthy young man, “If you want
to be perfect, go, sell your possessions and give to the poor, and
you will have treasure in heaven. Then come, follow me.”
(v21). By entrusting us with earthly treasures, our partners are
investing in heavenly treasures, and helping to make Providence
the perfect setting for the gems we serve.
And we, who with
unveiled faces all reflect
the Lord’s glory, are
being transformed into
his likeness with everincreasing glory, which
comes from the Lord,
who is the Spirit.
2 Corinthians 3:18
The following ministry gifts were given between November 12 of
2008 and September 30 of 2009
Timothy and Deborah
Abbring
Rich and Betty Adams
Jeanine Adank
Pearl Aleccia
James and Allida Altemus
Albert and Cynthia Anderson
Jane Anker
George Applegate
Mary Ruth Applegate
Aaron Aregood
Betty and Roland Arnell
Richard and Dollie Auwerda
Walter Baker
Ann Bakker
John Bakker
Eugene Baldi
Lucette and Thomas Bamford
Kim Banks
Rev. Lugene and Eldred Bazuin
Ann Beezhold
Dorothy and Harry Beezhold
Donna Bekkering
Bethel Christian Reformed
Church
Bethel Protestant Reformed
Church
Herman and Carol Biesen
Walter Bilik
Ida Bilthouse
Eve and John Bishir
Sharon Black
Helen Blount
Rev. Hendrik and Barbara Boer
Jennie Boer
Marcia Bonnema
Ruth Boomker
Rick and Marlene Boonstra
Annemarie Borchert
Danette Boros
Alvin and Estelle Bosma
G. James Bosma
Ruth Bosman
Kevin and Pat Botma
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Anita Boyd
Gladys and Robert Brakrog
Larry and Juanita Brand
Debra Brandy
Daniel Brennan
James and Linda Brown
Pearl Bruining
William and Ella Bruinius
Laverne Buikema
William and Debra Buikema
William and Gert Buikema
Dorothy Bultema
Mary Bulthuis
Tillie Bulthuis
Trenice Bulthuis
John and Sofia Bura
Janet Burghgraff
Patricia Butler
Calvin Christian Reformed
Church
Lee and David Campbell
Carol Candell
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Fellowship Reformed Church Linda Hart
Joyce Fennema
William and Sharon Hawkins
Peter and Marie Feyen
Health Resources Alliance
First CRC of Highland
Robert Heikema
First CRC of Oak Lawn
William and Sharon Heikema
First Reformed Church of
Lansing
Ray and Lisa Hemphill
Jeanette Fischer
Bertha Herman
Alice Flasman
Beverly Folkerts
Pete and Beverly Folkerts
Steven Cappadonia and Mary Wendi DeFelice
Buikema
Diana and Andrew Dejacimo
Carelinc Medical Equipment
Allan and Mary DeLange
And Supply Co., LLC.
Dale and Esther Derks
Greg and Nancy Carlson
Pat Diekman
Cheryl Carr
Jerome and Barbara Chlipala
Hedy Christensen
Lisa DiGiovanni
Edward Dik
Christian Reformed Church of Carl Dinges
Stephen Dobo
Western Springs
Doreen Clark
Melvin and Margaret Dokter
Classis Illiana
John Durso
Adam Colangelo
Elayne and John Dykstra
Thomas and Alma Connolly
John and Deanne Dykstra
Ellen Cook
Mark and Virginia Dykstra
George Cooper
Michelle Dykstra
Bruce and Sheila Forsberg
Jean Franz
Jacqueline Frazier
Shirley Frieling
Paulette Fries
Kimberly Gaines
Marie Gaskill
Dave Gawlinski
Robert Gerritsen
Marla Gibson
Beth Cunningham
Frances Eizenga
D. Rottier Builders
James Eizenga
Jay Darrah
Ken and Karen Eizenga
Wayne and Fran David
Gina Elberson
Jack and Jennifer De Boer
Jennifer Eldersveld
Janice and Richard De Boer
Henry and Elizabeth Elgersma
Jeanette and Edward De Boer Douglas and Judy Engbers
Richard and Janice De Boer
Don and Janis Engelsman
Ruth De Boer
Rev. Gerald and Carol
Erffmeyer
Henry and Lenore De Bruin
Millie De Groot
Pat De Groot
Dr. George De Jong
Jean De Vries
Jennifer De Vries
Harriet De Young
John and Rachel De Young
Albert Decker
Debra Decker
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Leona Euwema
Mary Evans
Arlene Evenhouse
Ronald Hoekstra
Kim Hoff
Louise Hofstra
John Hohm
Holland Home Ladies Circle
Dan and Trish Holwerda
Donald Holwerda
Marcella Holwerda
Carl and Debra Goodfriend
Hope Christian Reformed
Church
Phyllis Gordon
Marilyn and Arvin Gossman
Princie Hopkins
Grayce Hornung
Donna Horvatich
Frank and Henrietta Hovinga
Anna Howells
Priscilla and Richard Grannis
Tom and June Huiner
Annie Gras
Marvin and Janet Huisenga
Mary Greco
Gerald and Kathleen Huizenga
Susan and Peter Gregar
Fred and Janet Huizinga
Mark and Joyce Groen
Richard Huizinga
Donald and Cindy
Groenewold
Elmer Hurt
Tom Gurskis
Ivanhoe Reformed Church
Lewis and Pamela Haan
Paul and Karin Ipema
Sharon Hadanak
Nancy Haines
Marguerite Ham
Philip Hannema
Henry and Karen Hansen
Raymond Harkenrider
Dennis and Brenda Harms
Faith Christian Reformed
Church in Elmhurst
Harris Bank Foundation
Chad and Jennifer Harris
Providence Life Services
John and Patricia Hoekstra
Marry Homans
Faith Christian Reformed
Church in Tinley Park
Jeanette I. Fardig-Torres
Donald and Carol Hoekstra
Flo and Richard Good
James Evenhuis
Faith Church in Dyer
David and Susan Hoekstra
Ronald and Kathleen
Holwerda
Ebenezer Christian Reformed Grace Community Christian
Reformed Church
Church
Grace Reformed Church
Jeffrey and Michelle Courtney Janet Edelmann
Merice Graham
Eenigenburg Builders, Inc.
Gregory Coutchie
Daniel Eizenga
J. and Addie Hielema
Annette Gioiosa
Cornerstone Protestant
Reformed Church - Dyer
Crete Reformed Church
Jennie Herlien
Nannette Harris
Eileen Hart
Leona Hart
“ You make us
feel comfortable
and at home.”
“I don’t have
to worry about
my mom.
I know she’s
receiving
great care.”
Paul Kline
Mathew and Mary James
Catherine and Chris Jamison
Victor Jankosky
Jenine Jansma
Betty Johnson
Kathy Johnston
Edward Jongsma
Donald and Mindy Olivieri
Scott and Deb Mels
Ethel Olthof
Richard Knudsen
William and Barbara Merkel
McMartry
Richard and Karen Oost
Alan and Donna Koenes
Laura and Dave Meter
James Koesema
Jane Meulink
Orland Park Christian
Reformed Church
Bette Koldenhoven
Florence Meyer
Linda and Bob Osterman
Darlene Koldenhoven
John and Anita Meyer
Larry and Johnna Otte
George and Mary Kay
Kacmarek
Judy Kamp
Timothy Kamphuis
Barbara Kass
George and Dorothy Kats
Paul and Lois Kats
Dr. Gene Keessen
Dennis and Loretta Keizer
Herman and Ardis Keizer
Jack and Catherine Keller
Ted Kendzora
Betty Kerkstra
Cora Kerkstra
Ketchum, Inc.
Marian and Lee Kickert
Carol Overzet
Evelyn Koldenhoven
Frances and William Mildice
Cynthia Paarlberg
James and Mildred Kollbaum
Mary Mitchell
Ralph and Margene Paarlberg
Scott and Elizabeth Kolzow
Rick and Jacquie Molenhouse
Douglas and Phyllis Pallay
Richard and Eleanor Kooy
Momence Orthodox
Presbyterian Church
Palos Heights Christian
Reformed Church
Marilyn Mondane
John and Geneviene Pastwa
Judith Morehouse
Rob and Sally Petroelje
Jeff and Beth Mukamal
Sandra Phillips
Philip and Kimberly Mulder
Candy Piersma
Thomas and Joan Muller
Robert and Nelva Piersma
Ronald Musak
David and Sharon Pluard
Cheryl Muzinic
George Pluister
Francine Myers
Romayne Pluister
Rev. Joel and Mary Lou
Nederhood
Joanne Pluymert
Robert and Carol Korte
Jack and Patricia Kraai
Terry and Diane Krooswyk
Paul Krueger
Juliana Kruse
Mary Kruse
Hilda Kuiken
Michael Kusiak
James and Joyce Lagestee
John and Evelyn Lagestee
Dr. Mark and Betty Neerhof
Pluymert, Piercey, MacDonald
& Amato, LTD.
Jeanette Neitzel
Craig and Mary Porter
James Nemec
Timothy Postmus
Nakia Nicholson
Doris Potts
Christine Nicodem
Gert Price
Diane Nielsen
Protestant Reformed Church
Ralph and Diane Nielsen
Providence Life Services
Auxiliary of Palos Heights
Dave and Cathy Larsen
Joan Lawson
Madonna Lechner
Scott and Stefanie Lemkuil
Audley Lemmenes
Maria Leverenz
Eleanor Lint
Lombard Christian Reformed
Church
George Lubben
Rolando Luciano
Rosemarie Luciano
Lynwood United Reformed
Church
Darlene Macelli
Constance Markham
Derrick and Sandra Mars
Linda Nikiforak
James Noak
Peter and Janet Kiemel
Dennis and Diane Martin
Alphonse and Geraldine
Klecha
Helen Masco
Peter and Ruth Klein
Joan McCarthy
Marilyn and Robert McGinnis Thomas and Joan Novotny
Tom O’Brien
Michael and Nancy
McGovern
Charlotte Oglesby
Willard and Karen Klein
Jack and Carolyn Oostendorp
Dean and Ruth Koldenhoven Harold and Joann Miersma
Michelle Lagestee
Edward and Eleanor Jongsma Harold Landt
Henry Jongsma
Louis Landt
Viola Jonkman
Jennifer O’Leary
Arthur and Margaret
Kloosterman
Robert Krippel
Jacqueline Jackson
Georgetta McGowan
Richard and Judy Klompmaker Timothy McKenna
Richard Nolden
Helen Noort
Providence Life Services
Auxiliary of Downers Grove
Elmer and Marge Pruim
Donna Pugh
Daniel and Anna Quist
Karen and Lance Reinsma
Randy and Gayle Reinsma
Rhea & Kaiser Marketing
Communications
Catherine Solle
Robert and Linda Richcreek
Luella Sonntag
Bryan and Rachel Rieger
John and Linda Riley
Florence Roeda
Edward and Eileen
Rosenwinkel
Karen and George Ross
Crisanta Ruisz
Sandra Rusnak
John and Susan Russell
Dave and Rhonda Ryan
Luke and Pauline Schaap
Dennis and Susan Scholtens
Earl and Pamela Scholtens
June Scholtens
Christine Schroeder
Rita Schroeder
Peter and Shirley Schurman
Gary and Joan Schutt
Richard and Linda Schutt
Richard and Dorothy Schutt
Calvin and Nancy Scott
Second Christian Reformed
Church of Kalamazoo
Dorothy and Ronald Seefurth
Richard and Carol Seifert
Dolores Shaffer
James and Paula Sonntag
Mary Soule
Beth Staes
William and Lu Ann Stefek
Joanne Steif
Robert Stevens
Morna Stewart
Arnold and Barbara Stolte
Larry Strong
Pat and Keith Strong
Scott and Mary Studebaker
Todd Studebaker
Virginia Studebaker
Student Services Office
Orland School District
Jack and Cassie Swierenga
Virginia Swierenga
Marie Szigeti
Amanda Tameling
Henry and Marie Tameling
Ira and Evelyn Slagter
Jeanette Sluis
Gary and Jayne Smit
Jean Smit
Kate Smit
Teresa Smith
Patricia Snyder
Edward and Dorothy Vree
Carl and Faith Triemstra
Kevin Walsh
Henry and Violet Triezenberg
Grace Walstra
Mark Trnka
Albert and Denise Wassenaar
Melissa Van Baren
Don and Sandy Waterlander
Robert and Linda Van Baren
Catherine Whitney
Harriette Van Beveren
Richard Winter
Gus and Jayne Van Den Brink
Herbert and Carolyn Woldt
Grace Van Der Laan
Amy Van Drunen
Douglas and Kimberley
Wolterink
Dr. Mark and Martha Van
Drunen
George Wolters
Bert and Gail Wories
Nancy Van Drunen
Jacqueline Yoder
Steven and Mary Van Drunen Tom and Judy Yonker
William Van Dyken
Wendell and Dorothy Yonker
Cheryl and Roy Van Eck
Gail Zandstra
Ruth Van Eck
Carol and Charles Zeilstra
Willard Van Eck, Jr.
Lois and Van Zeilstra
Bernard Van Howe
Terry and Linda Zylstra
Steven and Jill Van Kuiken
Ardess Van Prooyen
Millie Van Prooyen
Mary Van Swol
William and Anna Van Wyk
George and Gayle
Vande Werken
Barry and Karen
Vander Genugten
Charles and Joanne Vander
Kooy
Burton and Kathy Vander Laan
Helen Vander Ploeg
Ruby Vander Velde
TCF Foundation
David and Anne Vander
Weele
Hazel Teichen
Jeanette Vander Woude
Robert Ter Maat
Stewart and Carolyn
Vander Woude
Alan and Jacquelyn Terpstra
Henry and Maria Terpstra
David and Dawn Vanderberg
The Estate of William
Vander Laan
Marshall and Jane Vanderbilt
Kevin and Diane Shaughnessy Barbara and Charles
William Sikma
Thompson
William and Harriet Slager
Frances Tomczyk
Theodore and Mary
Thompson
Tracie Thompson-Diehl
William and Gloria Thomson
Calvin and Marianne
Tigchelaar
William and Susan Vanderberg
Robert and Phyllis Vanderbilt
Ronnie and Linda Vanderbyl
John and Laura Veldhuizen
Cindy Veldman
Phyllis Veldman
Charlotte Viero
Evelyn Visser
Tinley Park Reformed Church Theresa Visser
David and Pam Voss
Clara Togtman
Peggy Voss
“You make us
feel that our
lives are still of
value, and you
treat us with
respect and
kindness.”
New Supplies Co., Inc.
Providence Bank
A Friend of Providence
Retriever Payment Systems
Hallberg Commercial Insurors First Christian Reformed
Ruff, Weidenaar & Reidy Law
Church of Oak Lawn
Providence Bank
SAS Architects & Planners
Dennis and Susan Scholtens
Sid’s Greenhouse
Skender Construction
Roy and Cheryl Van Eck
Company
Jeanette Vander Woude
Status Solutions
Pastors Masters
Walsh Construction
Allied Waste
Providence
Open
Ziegler Capital Markets
Arrowhead Steel
Alliance Pharmacy Systems & Group
Tom Bradley - Laner Muchin Alliance Rehab
Dunhill Tuxedos
Amber Mechanical
Torchlight Dinner
Eenigenburg Quality Water
Arch Consultants, Ltd.
as
of 9/30/09
Hallberg Commercial
Bill and Kathy De Young
Insurors,Inc.
A Friend of Providence
John and Carol Brooks
Harvest Financial Planning,
Marv and Donna Aardema
Dawn Inc.
LLC
Alliance Rehab & Alliance
Hoogendoorn & Talbot, LLP Dr. Dave and Jill Beezhold
Pharmacy Services
Dunhill Tuxedos
Kallemeyn Auto Rebuilders
Dr. Dave and Jill Beezhold
eHealth Data Solutions
Krahl Construction
Tim and Beth Bolt
Goldstine Skrodzki,
Kramer Leonard Office
Bovis Lend Lease, Inc.
Products
Russian, Nemec & Hoff, Ltd. Paul and Pam De Boer
Providence Bank
Great Lakes Roofing
Friends of Providence
Martin Whalen Office
Hallberg Commercial Insurors Bill and Kathy De Young
Solutions
Intel
John E. and Rachel De Young
Smits Funeral Home
Joseph J. Duffy Co.
Henry and Karen Doorn
Skender Construction
Henry and Grace Kamp
Dunhill Tuxedos
Southland Mortgage,Inc.
KPMG, LLP
Goldstine, Skrodzki, Russian,
Southwest Printing
Nemec & Hoff
Marianjoy Rehab
Cheryl and Roy Van Eck
Greystone, Inc.
Kurt and Bev Nelson
Wm. J. Hoekstra Engineers, Inc.
Knollcrest Funeral Homes
Tom Bradley-Laner Muchin
Hiskes, Dillner, et al.
Kurt and Bev Nelson
Lighten-Gale Group
Ruff, Weidenaar & Reidy, Law
Schepel Buick, GMC, Pontiac,
Cadillac, Hummer
The Van Dyke Group
Sam and Judy Van Til
WiTech Excavating Co., Inc.
Ziegler Capital Markets
Group
Van and Lois Zeilstra
Women’s
Connection
Providence
Healthcare
Foundation
Celebrate
Providence!
Michigan
Leadership Sponsors
Agility Health
Providence Management
Town & Country
Sponsors
A Friend of Providence
ACT Engineering
Advantage Benefits Group
17
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Providence Life Services
“This isn’t just
a job for me.
I work here
because
I really care.”
Dan and Trish Holwerda
Don Mannes Family
Nickles Bakery
Richard and Linda Schutt
Status Solutions
The Keith Van Zoeren Family
Valley City Linens
Cheryl and George
Widdowson
Zeeland Hardware
Jeff and Julie Zylstra Family
providence
LEADERSHIP
SPONSORS
A Friend of Providence
Assurance Agency
Colonial Chapel
Homewood Disposal
Service, Inc.
K. Hoving Companies
Peter and Heidi Huizenga
Brian and Patrice Kamstra
Bastian and Joan Knoppers
Lagestee-Mulder Construction
Bruce and Mary Leep
MB Financial Bank
Dick and Pixie Molenhouse
Martin Ozinga, Jr.
Ozinga Brothers, Inc.
Richard and Linda Schutt
TCF National Bank
John and Joni Van der Aa
George and Alice
Van der Molen
Rich and Esther Van Hattem
Walt’s Food Centers
’04
’05
’06
$ 82,684,000
and 2007, has been derived from
$ 85,357,000
the years ended December 31, 2008
$ 66,006,000
Providence Life Services as of and for
$ 63,902,000
The selected financial information of
$ 60,907,000
Selected Financial
Information
’07
’08
Revenue from all Sources
consolidated financial statements.
$ 1,979,000
A copy of our audited financial statements and the independent auditors’
’05
’06
’07
Contributions
Constitution & Bylaws
Article III Section 1&2
“The Purpose of this Association shall be
to furnish facilities for the proper care and
treatment of the sick and afflicted and the
aged who are well. The purpose of extending
this Christian care is not for financial profit,
but rather in order to demonstrate Christian
charity and philanthropy in obedience to
our Savior and King.”
Assisted
Living
Home
Care
Retirement
Housing
Skilled
Sub-Acute
Clients by Service Provision
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Providence Life Services
$ 815,000
’04
$ 916,000
Financial Officer, at 708.342.8100.
$ 758,000
contacting Bill De Young, Chief
$ 817,000
report thereon may be obtained by
’08
SummaryCombined Balance Sheets
As of December 31, 2008 & 2007 (dollars in thousands)
Assets
20082007
Cash and Cash Equivalents
10,499
$8,713
Short-term Investments
11,058
16,836
Resident Accounts Receivable Net of Allowance
10,817
9,066
Property Plant and Equipment, Net
85,702
80,718
Other Assets
Total Assets
4,760
5,195
122,836
$120,528
17,972
$11,891
Liabilities and Net Assets
Accounts Payable and Accrued Expenses
Deposits from Residents
3,538
3,987
Current/Long-Term Debt
80,979
77,194
102,489
$93,072
Total Liabilities
Net Assets
Unrestricted
20,189$27,288
Temporarily Restricted
Total Net Assets
Total Liabilities And Net Assets
158
168
20,347
$27,456
122,836
$120,528
SummaryCombined Statement of Operations
For The Years Ended December 31, 2008 & 2007 (dollars in thousands)
Operating Revenues
Net Patient Service Revenue
Other Revenue
Total Operating Revenues
2008
2007
79,122
$76,052
5,337
6,964
84,459
$83,016
80,819
$75,155
Operating Expenses
Cost of Resident Care
Interest Expense
2,489
3,197
Depreciation and Amortization
4,692
4,175
Other
648679
Total Operating Expenses
88,648
Loss From Operations
$83,206
(4,189)($190)
Contributions
815916
Investment Income
(2,590)
1,425
Revenue and Gains in Excess of Expenses and Losses
(5,964)
$2,151
2 0 0 9
A n n u a l
R e p o r t
C
19
Financial Clarity and
the Value of Generosity
A
ny economic
change gives people
new opportunities to examine
priorities, searching for clarity
and focus.
The focus of Providence Life Services is
to serve thousands of people in the name
of Christ. These people are our mothers,
fathers, sisters, brothers, grandparents,
and great-grandparents. The reason we
exist, the reason we provide the services
we do, is to show honor and respect to
these gems — that focus is unmistakably
clear.
The difficulty is this: the cost of
providing this type of care is not small —
and it’s growing every year. Most of our
residents can afford the cost, but sadly,
many cannot. The government, through
Medicaid, provides some assistance, but
the amount that Medicaid reimburses
cannot completely cover the cost of the
type of care you and I hope to receive
someday. That’s why Providence goes
above and beyond what the government
will reimburse — providing the kind of
care that these valued gems deserve.
This cost of caring is why Providence
values your generosity. The gap between
Medicaid’s coverage and Providence’s
expenses continues to grow with the
rising cost of healthcare. The chart below
shows the amount of care we’ve given
away since 2000:
2000
2001
2002
2003
2004
2005
2006
2007
2008
C
C
C
C
C
C
C
C
C
$2,686,000
$2,674,000
$3,236,000
$3,942,000
$4,146,000
$4,540,000
$5,260,000
$6,418,000
$6,820,000
Without the kindness and financial
support of people like you, hundreds
of Providence residents will have to be
refused service. Refusing them goes
against the core of what we all believe,
but our choices are limited. Only you
can close the gap. C
Please prayerfully consider giving so that Providence can
continue to provide the finest Christian care to people who need it.
Use the enclosed envelope, or give online at www.providencelifeservices.com/give
20
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Providence Life Services
But we have this
treasure in jars of
clay to show that
this all-surpassing
power is fromGod
and not from us.
2 Corinthians 4:7
With You, for You!
w ww. Prov i d en ce Life Se r vice s .co m
18601 North Creek Drive C Tinley Park, IL 60477
708.342.8100
Providence Life Services is a 501(c)3 not-for-profit organization