1. BE guide - covers.qxp 2005-08-17 14:32 Page 3
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1. BE guide - covers.qxp 2005-08-17 14:32 Page 3
1. BE guide - covers.qxp 2005-08-17 14:32 Page 3 1. FR guide - covers.qxp 2005-09-21 23:52 Page 4 2. BE guide - introduction.qxd 08/09/2005 14:45 Page 1 Welcome! If you have just moved to Belgium, it's likely you are feeling somewhat overwhelmed. Apart from a new culture and language to cope with, in your first few weeks here you will have to sort out a host of practical things: somewhere to live, your finances, permits and papers, and maybe a school for your children and a job for your partner. This new edition of the Expat Survival Guide will give you a starting point: the basic information you need, plus plenty of phone numbers for companies and organisations that can help you out. This guide is published by Expatica— news and information for expatriates and the leading voice of expatriate Europe. Expatica's website (www.expatica.com) will give you access to a whole world of information and services that will make your life in Belgium easier and more enjoyable. We hope you find this guide and Expatica's other products useful — and we wish you a fantastic stay in Belgium! Research: Gary Hills; Editor: Laura Martz; Sales: David McGowan, Mike de Haan, David Davis Cover pictures: Jon Arnold Images/Alamy; allOver photography/Alamy; Expatica To advertise in next year's guide, email sales@expatica.com or call David McGowan on 02 403 13 26. Published July 2005 © Expatica Communications BV Culliganlaan 1B, B-1831 Diegem, Belgium feedback@expatica.com www.expatica.com WWW.EXPATICA.COM RELOCATION PAGE 6 Your first few days; Relocation and moving service providers; Residence permits; Social security system; Marriage, partnerships and divorce HOUSING PAGE 14 The housing market; Renting a home; Buying a home; Accommodation agencies; Where to live MONEY Banking; Taxation; Insurance PAGE 23 EDUCATION PAGE 30 Education system; How to choose a school; School listings; Universities; Holidays; Language schools JOBS PAGE 42 How to find a job; Recruitment agencies HEALTH PAGE 44 Healthcare system; Hospital; Fitness clubs SHOPPING Shopping guide; Food from home PAGE 52 WINING, DINING, GETTING OUT PAGE 56 Brussels bars; Cinemas; Weekends away SETTLING IN PAGE 63 Utilities and telephoning; Television and Internet; Libraries and post offices; Embassies TRAVEL AND TRANSPORT Public transport; Driving and parking PAGE 70 LISTINGS AND INDEX PAGE 74 Expat groups and clubs; Religious services; Phone book decoder; Weights and measures; Emergency numbers; Advertisers’ index All rights reserved. No part of this publication may be reproduced, or transmitted, in any form by any means, electronically or mechanically, including photocopying, recording or any information storage or retrieval system without prior written permission from the publisher. Requests for permission should be addressed to Expatica Communications, Kruislaan 400, 1098 SM, Amsterdam, Netherlands. Expatica makes great effort to ensure the accuracy of information contained in this guide. However, we will not be responsible for errors or omissions or any damages, howsoever caused, which result from its use, and make no warranty of claims as to the quality or competence of businesses or professionals mentioned. Company names highlighted in red have paid for advertising in the guide. Users are advised to take care when selecting professional services, and to use common sense in adjusting to life in a new country. BELGIUM EXPAT SURVIVAL GUIDE 1 2. BE guide - introduction.qxd 08/09/2005 14:49 Page 2 Introduction What makes this country tick? What are the concerns of its people? Where is it heading? Here is a brief introduction to Belgium in 2005. THE HEART OF EUROPE The compact country of Belgium lies at the crossroads of western Europe, not just geographically but politically and ideologically. In many ways, Belgium can be seen as a microcosm of Europe; a multicultural, multilingual, federal state which recognises autonomous regions within common boundaries. Belgium's cities are now recog“ nised as some of Europe's finest, home to fantastic architecture, art, design and - in Brussels - political institutions. ” change of direction for Belgium. The country is making a concerted effort to be more comfortable with itself and proud of its potential as a political and cultural centre. One of the country's major successes in recent years has been the public relations makeover it has given itself. Tourism has skyrocketed as high-speed trains have delivered visitors here from all over Europe. Belgium's major cities are now recognised as some of Europe's finest, home to fantastic architecture, art, design and - in Brussels - European political institution BEGUILING BELGIUM The accession of ten new member states to For those who come to live in this endearing muddle of a country, first impressions can be confusing. The complicated mix of local, regional and federal government takes a while to figure out, as do the politics of language and heritage. continued on page 4 But finding your place in this welcoming country is not difficult: Belgium has always embraced newcomers through the centuries. THE COUNTRY TODAY The year 2005 is a historic one for Belgium: it is celebrating 175 years as an independent state. The anniversary offers the country an opportunity to look back on its achievements but is also a stepping stone to future development, as Belgium continues to establish itself as a serious player in European politics and economics. The young and dynamic prime minister, Flemish liberal Guy Verhofstadt, leads a coalition government (there is rarely any other form) that has brought about a 2 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 2. BE guide - introduction.qxp 2005-08-17 15:44 Page 3 2. BE guide - introduction.qxd 08/09/2005 14:57 Page 4 Introduction continued from page 2 the EU in May 2004 was largely well absorbed in Brussels. To the casual observer, nothing much seems to have changed apart from a greater variety of languages heard on the streets of the EU quarter. The EU presence, though, has had the effect of driving up property and rental prices, leaving locals unable to find affordable housing in the city centre. In general, though, accommodation remains cheap compared to that in other European countries. “ The good news for anyone living here is that this little country of 10.3 million people ranked as the world's twelfth best for quality of life in 2004. ” ECONOMY The good news for anyone living here is that this little country of 10.3 million people ranked as the world's twelfth best for quality of life in 2004. resources, it must import most of its raw materials and balance this with exports of manufactured goods. THE OUTLOOK The Belgian economy continues to grow slowly but surely. GDP growth in 2004 was 2.7%, above the eurozone average. The Economist Intelligence Unit forecasts that economic growth will slow to 1.4% in 2005, with a slight increase to 2% in 2006. There will be an average inflation rate of 2.4% in 2005 and 1.8% in 2006. Belgium remains a high-taxation country, despite recent political manoeuvres that have seen the tax burden fall slightly. It also remains largely state-owned, with competition and free-market principles open but constrained; utility companies are a case in point. The country is heavily unionised, and large public sector strikes are commonplace. THE GOOD LIFE Less than 4% of the population lives below the poverty line. Belgian per capita Gross Domestic Product (GDP) is among the world's highest, at around EUR 25,000, while the per capita income average for 2004 was around EUR 28,000. Belgium in 2005 is a vibrant country that offers continuing opportunities for an international work force and safety and a high standard of living for families. Belgium has a highly developed market economy with great depth and diversity. The country's GDP is dominated by a large service sector (70% of GDP), followed by manufacturing (25%) and agriculture (2%). Exports account for more than 74% of the GDP, making the country one of the highest per capita exporters in the world; 75% of those exports go to EU member states. Yet Belgium's economy is dependent on world markets: with few natural 4 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 2. BE guide - introduction.qxd 08/09/2005 14:57 Page 5 Introduction But the annoyances are balanced by a selfdisciplined, tolerant society that has a strong laissez-faire attitude and, in general, an increasingly good feeling about itself. MORE INFORMATION This is enhanced by excellent education and health systems; the latter is seen as among the finest in the world. Society here is today pragmatic and egalitarian. There are few class distinctions and a feeling that everyone has the right to the best possible opportunities. As an example of how welcome you will be made to feel as an expatriate in Belgium, the government now offers a special service for newcomers, the Brussels-Europe Liaison Office, which provides all the information you need to settle in as a new resident. The Brussels-Europe Liaison Office 63 avenue d'Auderghem 1040 Brussels 02 280 0080 www.blbe.irisnet.be/brussels/index_en.htm Belgians are also intensely private and averse to moralising about how others should lead their lives. Ironic, then, that the government still dictates things like the dates of shop sales rather than leaving them to market forces. moans about officialdom, “ Everyone driving, parking, dirty streets and the sparring over language, but the annoyances are balanced by a self-disciplined, tolerant society. ” SATISFACTION Everyone who lives here, Belgian or not, still moans about the way things are - the Belgians have never taken to authority, either civil or religious - but they accept officialdom as a necessary part of life. Then there are the driving, the parking, the dirty downtown streets, the continuing sparring over language. For daily news and analysis — in English — of current events in Belgium, read www.expatica.com/belgium WWW.EXPATICA.COM BELGIUM EXPAT SURVIVAL GUIDE 5 3. BE guide - relocation.qxd 08/09/2005 15:02 Page 6 Your first few days When you first arrive, it’s tempting to just go out and explore. Do that, but don’t forget there’s a whole pile of paperwork to do too. Here’s a guide. DECIDE WHERE TO LIVE RELOCATION Deciding where to live is one of your most important decisions and will dictate the sort of lifestyle you lead. holds for nurseries and childcare facilities. See page 34 See page 20 FIND OUT ABOUT MEDICAL CARE NOTIFY THE COMMUNE Unlike in other European countries, you need not necessarily register with a local doctor or dentist; the system allows you to visit any you choose. However, it is worthwhile to know what is available in your area and where the nearest hospital is, and to learn the relevant emergency numbers. One of your first tasks will be to register with your local commune. If you start your new life in temporary accommodation, you may use that address but must notify the commune of any subsequent change, and re-register completely if you move to a different commune. See page 44 See page 10 FIND A JOB CONTACT THE UTILITIES When you are ready to move into your permanent home, you must contact the utility companies to either connect you or put the bills in your name. See page 63 If you have just arrived in Belgium and you have your social security card, you can start the search for a job now. Start reading the papers, scouring the internet and registering with suitable employment agencies. See page 42 OPEN A BANK ACCOUNT LEARN THE LANGUAGE One of the first things you’ll need when you arrive is a bank account. Getting one is a fairly straightforward procedure which requires an ID card or passport and proof of address. Most banks offer special expatriate services. Buy yourself a good phrase book if you're not too confident with the language or enroll on one of the many courses available. See page 40 See page 23 MEET PEOPLE FIND A SCHOOL You have likely thought about schools long before arriving. If not, you should make appointments to visit schools to decide which is the best option. The same Discover the bars and restaurants in your neighbourhood or join one of the hundreds of expat clubs in all major centres. You can finally start to enjoy your new life in Belgium. See pages 56 & 74 Just arrived? You can meet people from all over the world at Expat Night. Visit www.expatica.com/night 6 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 3. BE guide - relocation.qxp 2005-09-08 00:10 Page 7 Your N°1 Partner for your international career We offer: Ω General management courses covering all management domains Ω Specialised courses offering in-depth knowledge in a specific management domain (Master Classes) Ω SME programmes Visit our website for dates of upcoming info sessions: www.vlerick.be/go/infosessions Top Ranked by the Economist Business Intelligence Unit and the Financial Times Vlerick Leuven Gent Management School, Campus Ghent and Campus Leuven, Belgium tel +32 (0)9 210 98 99, fax +32 (0)9 210 97 00, email info@vlerick.be or go to www.vlerick.com 3. BE guide - relocation.qxd 08/09/2005 15:00 Page 8 Relocation services Relocation and moving companies can take the hassle out of starting a new life in Belgium by taking care of everything from red tape to packing boxes. 0474 270 966 www.carolinedriesen.com RELOCATION am&pm Bessenlaan 33 3110 Rotselaar 01 658 0790 www.am-pm.be Andrews Roe Consult Sterrebeeklaan 81 3080 Tervuren 02 767 2996 www.andrewsroe.com Art of Living Rue Ernest Solvay 59 1310 La Hulpe 02 634 3330 www.artofliving.be Brussels Relocation Bld Henri Rolin 3 1410 Waterloo 02 353 2101 Caroline Driesen Avenue Victor Rousseau 33 1190 Brussels Crown Relocations Av Roger Vandendriessche 22 1150 Brussels 02 773 2750 EZ-Relocation BVBA Zegeplein 5 2930 Brasschaat 0475 391 887/0475 276 764 www.ez-relocation.com Foreign Relocation Service Melkstraat 91A 1830 Machelen 02 253 2005 MAP Relocations Brusselsesteenweg 410D 3090 Overijse 02 658 8089 www.map-relocations.com Settler International Relocation Av Gustave Demey 72-74 1160 Brussels 02 663 1040 SIRVA Bosdellestraat 120 Box 1 1933 Sterrebeek (Zaventem) 02 785 0985 XP relocation SPRL Av de l'Ecuyer 46 1640 Rhode St Genèse 02 381 2652 www.XP-relocation.be World Wide Relocation Services Vaartdijk 40 2100 Antwerp 03 360 5500 www.worldwide relocationonline.com Moving services Allied Arthur Pierre N.V. Brusselsesteenweg 328 3090 Overijse 02 689 2711 Belcrownlaan 23 2100 Deurne 03 360 5500 www.gosselin.be Capital Worldwide Avenue Louise 149/24 1050 Brussels 02 535 7430 Interdean Interconex Jan Baptist Vinkstraat 9 3070 Kortenberg 02 757 9285 Gosselin World Wide Moving NV Ziegler Moving Division Rue Dieudonné Lefèvre 160 1020 Brussels 02 422 2556 www.ziegler.be STORAGE SERVICES Shurgard Benelux Oude Bareellei 9-11 2170 Merksem 03 640 0000 www.shurgard.be Looking for a business or service in Belgium? Try the Business Directory at www.expatica.com/belgium 8 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 3. BE guide - relocation.qxp 2005-08-17 People are a company’s most valuable asset. To relocate an executive and his family costs time and money. ART OF LIVING drastically reduces the costs and hazards of “going” it alone. ART OF LIVING specialises in the relocation and integration of the family as a whole. ART OF LIVING will provide you with a selection of homes to choose from,help you find the correct school for your children whilst guiding and advising you to the Art of Living in Belgium. RELOCATION SERVICES Tel: 32.2.653.00.37 Fax: 32.2.653.24.41 artofliving@artofliving.be www.artofliving.be 21:53 Page 9 3. BE guide - relocation.qxd 08/09/2005 15:00 Page 10 Residence permits RELOCATION Making sure you have the right paperwork to stay in Belgium is one of the expat’s first tasks. Here is how to cut through the kilometres of red tape. To exceed a three-month stay in Belgium, non-EU nationals must get a residence permit. For this you need to complete a visa application form (two copies) at the Belgian consulate in your last country of residence. EU residents do not require a residence permit. All residents within eight days (for EU, EEA and Swiss nationals) or three days (for non-EU nationals) of arrival must register at the town hall (maison communale/ gemeentehuis). In practice, most new arrivals stretch this timeline a bit. The documentation you need varies depending on the commune, your nationality, and, frankly, the official’s mood. Take the following information as indicative, and check before you go. An EU, EEA or Swiss citizen will need a valid passport, up to three passport-sized photos, and proof of means of support (usually a letter from your employer: attestation patronale/verklaring van de werkgever). Some communes may require such things as birth or marriage certificates. There are restrictions for citizens of Estonia, Latvia, Lithuania, Czech Republic, Poland, Slovakia and Slovenia. There is a two-year transition before free movement is fully introduced for nationals from these new EU countries; they must apply for work permits and visas for long-term residence. A non-EU citizen will need the above and possibly also up to five photographs, a medical certificate signed by a doctor recognised by the Belgian Embassy, a criminal history record issued by the police in your last country of residence (some, like the UK, do not supply this), a legalised marriage license (if relevant) and birth certificates for children. Some communes take your fingerprints. There is a small fee, usually no more than EUR 15, payable in cash. You may need to speak the language of the commune when you 10 BELGIUM EXPAT SURVIVAL GUIDE visit: if you don't, bring someone who does. After the first visit you will get a receipt, but no card. The city then contacts the police, who visit to check that your name is on the door at your address. If it is, and you’re an EU citizen, you'll get a three-month card. This is renewed for three more months if proof of employment (or self-employment) and registration with the relevant social security scheme has been, or later is, produced. In due course yo get a five-year card (carte de séjour/verblijfs-kaart). Non-EU citizens eventually get an annually renewable proof of registration (Certification d'Inscription dans le Registre des Étrangers/Bewijs van Inschrijving in het Vreemdelingenregister). Once you get your card, in theory you must carry it everywhere, since the police can ask for it. When you move you must register with the local town hall within two weeks. The EUcarte de séjour /verblijfskaart doesn’t carry the status of a Belgian identity card and is not a substitute for a passport, even within the EU. MAJOR TOWN HALLS IN BRUSSELS Auderghem Brussels city Etterbeek Forest Ixelles Kraainem Overijse Rhode-Saint-Genese Rixensart Saint-Gilles Tervuren Uccle Waterloo Watermael-Boitsfort Wezembeek-Oppem Woluwe-Saint-Lambert Woluwe-Saint-Pierre 02 676 48 11 02 279 22 11 02 627 21 11 02 370 22 11 02 515 61 11 02 719 20 40 02 687 60 40 02 380 20 40 02 634 21 21 02 536 02 11 02 769 20 11 02 348 65 11 02 352 98 11 02 674 74 11 02 783 12 11 02 761 27 11 02 773 05 11 WWW.EXPATICA.COM 3. BE guide - relocation.qxp 2005-09-01 14:08 Page 11 3. BE guide - relocation.qxd 08/09/2005 15:01 Page 12 Social security RELOCATION Joining the Belgian Social Security system is bureaucratic, but it’s not difficult. Here is a brief guide to everything — from contributions to payouts. Joining the Belgian Social Security system is bureaucratic, but not difficult. The first thing to do is to visit www.socialsecurity. fgov.be/brochure-index.htm for the 64page brochure 'Everything You Have Always Wanted to Know about Social Security'. EMPLOYED OR SELF-EMPLOYED? There are separate rules and separate institutions for the salaried and the selfemployed. If you have a job, your employer may take care of the formalities and deduct contributions from your wages. are rules to ensure EU citizens “ There working in other EU countries are entitled to national benefits. For a short stay, it is often best to take advantage of these. ” Salaried people are covered for seven sectors: medical care, unemployment, pension, family, accident, work-related injury, and holiday. If you are self-employed, you start by paying a minimum quarterly contribution and are covered for five sectors: medical care, invalidity, family, pension and bankruptcy. In any case, you must sign up with one of a number of specialised organisations or a health insurance company (mutuelle/mutualiteit), which act as collection agencies for the national social security offices. For information on how to do this, see page 44. Once you are registered with your chosen company, it will mail you a Social Security Identity Card (SIS) which you need to get prescription drugs and medical services. INTERNATIONAL COOPERATION The EU has rules designed to ensure EU citizens working in other EU countries are entitled to national benefits. For a short stay, it is often best to take advantage of these, especially if you plan to return to your home country directly after your stay here. There are specialised offices in each EU country for further advice. Belgium also has bilateral agreements on social security with a dozen other countries, including the US and Canada. SOCIAL SECURITY OFFICES These are semi-autonomous parts of the Ministry of Social Affairs. Salaried workers should contact ONSS/RSZ, the national social security office. Self-employed people can get more information from RSVZ-INASTI, the national institute for social insurance for the self-employed. ONSS/RSZ bd Waterloo 76 1000 Bruxelles 02 509 3111 12 BELGIUM EXPAT SURVIVAL GUIDE INASTI/RSVZ Place Jan Jacobs 6 1000 Brussels 02 546 4211 Office for Overseas Social Security (DOSZ - OSSOM) Avenue Louise 194 1050 Brussels 02 642 0511 WWW.EXPATICA.COM 3. BE guide - relocation.qxd 08/09/2005 15:01 Page 13 Marriage and divorce There is more than one way you can get hitched in Belgium. Here is a guide to marriage, other forms of legally recognised partnerships — and divorce. MARRIAGE To marry in Belgium, one of the parties must reside here. No specific period of residence is necessary, but the formalities take several weeks. You need a raft of papers to fulfil the legal requirements: birth certificates, past wedding certificates, divorce papers, and sometimes a statement from your embassy confirming your civil status. If one of you was previously married, you must furnish either an authenticated copy of the divorce papers or a deceased spouse’s death certificate. All these must be translated by an accredited legal translator. If you come from outside the EU, you may have to provide a certificate of law from your embassy. A separate contract is customarily drawn up by a notary before the wedding legalising the holding of property by the two parties. This must be presented at the marriage ceremony. In its absence, the couple enters into a mariage à regime légal/huwelijk onder wettelijk stelsel, meaning previously held property and any inheritance are owned individually, but other monies received during marriage are held in common. DIVORCE Divorce is granted for mutual consent, serious cause (such as adultery or cruelty), or legal separation of five years. When you divorce by mutual consent, the process can WWW.EXPATICA.COM Foreigners married abroad may divorce here if the plaintiff is a Belgian national or the matrimonial home or the defendant's domicile is here. Two people of the same foreign nationality may divorce according to their country’s laws, subject to court approval. If they are from two foreign countries, the laws of their country of domicile apply. If one is Belgian, Belgian law applies. If you want to divorce, it's worth checking with your home country whether it recognises Belgian divorce law. RELOCATION State and church are separate entities, and the civil wedding is the legally binding one; any subsequent church ceremony is a personal, religious affirmation. Marriages are performed at the town hall and are free of charge at certain times. Banns must be published for at least ten days before the wedding. Contact your commune for full details. be finalised within six months. Before the process can begin, the couple must make a notarised agreement concerning property division and child custody arrangements, and appear twice before the court. PARTNERSHIPS Unmarried partners may enter into a cohabitation contract. This is signed in the presence of a notary and entered in the population register. Both become jointly responsible for expenses, but each benefits individually from earned income. Inheritable property and other assets acquired while the contract is in effect are owned jointly. The contract can be terminated at any time by agreement or at the initiative of either partner without any legal proceedings, though magistrates can intervene and have the right of jurisdiction if there is a dispute over, say, property. GAY MARRIAGE In 2003, Belgium became the second country to legalise gay marriage. Married gays and lesbians have similar rights to heterosexuals: most notably, inheritance rights to a deceased partner’s property and tax and social security breaks. Under a 2004 law change, Belgian residents with a foreign partner or two gay foreigners living in Belgium may marry, even if their own country does not recognise the union. BELGIUM EXPAT SURVIVAL GUIDE 13 4. BE guide - housing.qxd 08/09/2005 15:05 Page 14 The housing market Many expats start off by renting — and there are good reasons for this. But if you are going to be around for a few years, you might want to buy a home. HOUSING RENT OR BUY? It is obviously quicker to find somewhere to rent than to go through the formalities of purchase. Unless you're lucky, finding a suitable home to buy can take years. And renting is more flexible - if you don't like the property or area you can easily move. The economics of buying, which involve a high initial tax on the property price (typically 12.5%) together with legal and mortgage fees of 4.5%, mean it's a medium- to long-term option: if the future of your job is uncertain, renting is a better idea. Be aware if you rent that early termination of a short-term contract incurs a penalty. A standard nine-year contract is actually more flexible. The Belgian system can be rigged in favour of the landlord if you don't watch out. (See page 15 for more information.) And it's irritating to throw away money each month when it could be doing something for your future if it were going toward a mortgage. Property prices, stable for years, are rising steadily at around 10%, and more in city centres and wealthier suburban communes. Property looks like a decent investment, and it’s still cheap in Brussels and Antwerp compared to Paris, Amsterdam and London. The conclusion? If Belgium will be your home for a while, take the plunge and buy. fridges and cookers. Furnished flats are available but are either expensive and targeted at upmarket short-stay tenants or shabby and downmarket. Regardless of your needs, there are several ways to find somewhere to live. WALK THE NEIGHBOURHOOD Once you see an area you like, take time to walk the streets armed with notepad and mobile phone. Many properties display a standard orange poster reading 'A Louer/Te Huur' (for rent) or 'À Vendre/Te Koop' (for sale). Estate agents also put up signs. ADVERTISEMENTS Also be sure to look at the free weekly paper 'Vlan' (www.vlan.be) The website www.immoweb.be is also excellent, is in English, and allows you to search all of Belgium for a place to rent or buy. Also see Expatica's property pages at www.expatica.com/housing. WORD OF MOUTH Some of the best properties never get advertised. If a particular area appeals to you, ask colleagues and even local shop owners if they know of anything. AGENCIES HOW TO FIND A HOME Belgium has a large choice of real-estate agents. But you'll have to do much of the footwork yourself. After an initial flurry of activity, you may soon drop off their radar. Apartments are normally rented unfurnished, sometimes without essentials like For more information on their services, visit www.expatica.com/housing. Want to get in contact with other expats? Try the lively Discussion Forums at www.expatica.com 14 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 4. BE guide - housing.qxd 08/09/2005 15:05 Page 15 Renting a home Many expats choose to rent in Belgium when they arrive. Here are some tips — and some pitfalls — concerning the lease, inventory and security deposit. THE LEASE Belgium has an odd system of a standard nine-year flexible lease and a three-year inflexible lease. At first sight the threeyear lease seems most attractive to a newcomer whose length of stay is uncertain, but this is not necessarily so. A ‘three-year’ lease can be for any agreed period up to three years. It fixes the rent amount for the duration and commits the tenant to paying for the entire period. It can include a diplomatic clause (indemnifying the tenant if he or she breaks the lease because of leaving the country), but these have been nullified by courts. It's bad to have someone less than disinterested assessing costs against you; worse, you’re asked to pay half their fee. “ ” It is better to opt for a nine-year lease, which you can break with three months' notice. If you leave in the first, second or third year, however, you will pay an indemnity of three, two or one month's rent respectively. From year four, there is no penalty for leaving. The landlord can give you notice only if he or she intends to personally occupy the property or needs to carry out major works (according to a legal definition), or - at the end of year three or year six with no reason but with compensation to WWW.EXPATICA.COM the tenant of nine or six months' rent respectively. The monthly rent is fixed for nine years, subject to the normal state-controlled annual indexation. For an apartment, you may have to pay a fixed service charge on top of the rent. Usually this is a prepayment (provision pour charges/vooruitbetaling), and later there is an annual assessment of common costs you share in. If you want to negotiate a better price, try to bring down the rent rate, not the service charge. HOUSING When you find a flat or house you want to rent, you need a lease (bail/contract), an inventory (etat des lieux/plaatsbeschrijving), and a security deposit, and to get the phone, electricity and gas connected. There ‘s a bit of a catch-22 here: there are certain orders you're expected to do things in that seem mutually exclusive at times. If there are things you want the landlord to correct before you move in, don't sign the lease until they’re fixed. THE INVENTORY The inventory (etat des lieux/plaatsbeschrijving) is the source of more misery for tenants than any other document. The landlord's agent prepares a detailed list of aspects of the property’s condition, complete with photos. The tenant reads and signs it. At the end of the lease, the agent checks the property against the list. Some landlords insist you sign a document agreeing to pay for anything damaged or missing and accept the landlord's agent in advance. Don't do it. To avoid problems, simply refuse to accept the landlord's agent and select your own agent (expert immobilier/ expert) for check-in and check-out. THE SECURITY DEPOSIT You must pay up front one to two months’ rent as a deposit against damages or ask your bank for a guarantee. BELGIUM EXPAT SURVIVAL GUIDE 15 4. BE guide - housing.qxd 08/09/2005 15:06 Page 16 Buying a home HOUSING The process of buying a home in Belgium is straightforward, if laboured. Here is a guide to contracts, lawyers, the timeframe and mortgages. Buying a house is a straightforward, if laboured, process. Once you find a place, you sign an agreement (compromis de vente/verkoopcompromis) committing yourself to buy if the seller acts in good faith. Four months later you sign a contract (acte authentique/authentieke) once the paperwork and mortgage are sorted out. The agreed-on price and the sum you hand over are alarmingly different. For most properties you pay 12.5% registration tax (in Flanders it's a bit less). There are fixed costs for notary services, roughly 1.6%. If you get a mortgage, you pay tax on the loan plus fees to the notary and mortgage lender. All this adds 17% to the price. THE ROLE OF THE NOTARY All notaries charge the same fees, so select one based on recommendation. Failing that, look at www.notaire.be. Find one before you find a house: he or she must act the moment you do. The seller's notary drafts the compromis de vente and sends it to your notary, who amends it. Once the text is agreed on, you sign and pay a deposit (usually 10%). You have an agreed period to find a mortgage. Your notary does legal checks, and four months later, all parties meet to sign the acte authentique and hand over the remaining money (usually a cheque from the mortgage lender) in exchange for the keys. Structural surveys are usually independent, are not linked to the mortgage and should be carried out before signing the compromis. You must show serious defects to escape without penalty once you've signed. After signing, oddly, you become liable for property insurance. If it burns down, even with the seller still in it, you lose! MORTGAGES Mortgages are available from many sources, including banks. They can be fixed for the term of the loan, variable annually, fixed every three years, and so on. Talk over interest payment options with the lender and ask for a printed tabular estimate for the period of the loan for those that seem best. A loan can include the 17% additional costs mentioned above. Some lenders charge for a mortgage offer you don't take up: check in advance, and walk away if you find it inappropriate. Some lenders try to link loans to their own property and life insurance. Get any such costs outlined and compare them with others' quotes. If you already have insurance, there's no need to duplicate it at a higher cost. SELLING ALREADY? If you sell within two years, you can claim back around 44% of taxes and fees. But if you sell within five years, you're liable for capital gains tax. All expenses you incur relating to the property value are deductible, though, so keep those receipts. DO IT YOURSELF If you buy a house to fix up, you can get a special 6% VAT rate on materials if it’s older than 15 years. Some communes give assistance for some renovations. But afterward, the property may be re-assessed for the revenue cadastral/kadastral inkomen. Your property taxes could rise, and in the long run, the commune might get its money back. Looking to rent in Belgium? Find listings of quality apartments and houses at www.expatica.com/housing 16 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 4. BE guide - housing2.qxp 2005-09-14 19:32 Page 17 4. BE guide - housing.qxd 08/09/2005 15:06 Page 18 Accommodation agencies RENTAL AND ESTATE AGENCIES HOUSING Most of the following agencies (agence immobiliers/ makelaar) deal in both sales and rentals. For more addresses, see www.expatica.com/housing LIÈGE Optimum - Trevi Rue Louvrex 98 4000 Liège 04 221 4875 www.trevipartner.com ANTWERP Eurorent Rue Buchholtz 24 1050 Ixelles 02 646 2686 www.eurorent.com Engetrim - Trevi Grote Hondstraat 44 2018 Antwerp 03 218 6304 www.trevipartner.com Groupe Trevi Rue J Hazard 35 1180 Brussels 02 343 2240 www.trevipartner.com Sidimex Antwerpen Frankrijklei 94 2000 Antwerp 023 203 0202 www.sidimex.be Housing Service IGC Boulevard Saint-Michel 51 1040 Brussels 02 732 9920 www.housing-service.be Belimmo Leopold de Waelstraat 37 2000 Antwerpen 03 238 0357 www.belimmo.be Victoires Properties Avenue de Tervueren 418 1150 Brussels 02 771 1240 www.victoire.be Groep Cauwe - Trevi Elisabethlaan 223 8301 Knooke-Heist 050 621 920 www.trevipartner.com BRUSSELS OUTSIDE BRUSSELS FURNISHED APARTMENTS Macnash Associates Darwinstraat 65 1050 Brussels 02 347 1147 www.macnash.com Immo 2002 Ringelberglaan 21 3090 Overijse 02 687 2779 www.immo2002.be Brussels Business Flats 0496 160 797 www.bbf.be NOA Real Estate Ch de Waterloo 631 1050 Brussels 02 344 4422 www.noa-realestate.be GHENT IBP Av d'Auderghem 277 1040 Brussels (Etterbeek) 02 743 0388 www.ibp.be 18 Eurohouse Bd de Souverain 254 1160 Brussels 02 672 0555 www.eurohouse.be Nelde - Trevi Vlaanderenstraat 11 9000 Ghent 09 233 1347 www.trevipartner.com Century21 Chaussée de Kerkhovelaan 187 9000 Ghent 09 233 6320 www.century21.be BELGIUM EXPAT SURVIVAL GUIDE Century 21 Boulevard d'Avroy 55 4000 Liège 04 223 3825 www.century21.be NAMUR Legrand GSI - Trevi Rue Sergent Vrithoff 131-133 5000 Namur 081 72 3650 www.trevipartner.com BELGIAN COASTLINE Montgomery Hotel Brussels Av de Tervuren, 134 1150 Brussels 02 741 85 11 www.montgomery.be FURNITURE RENTAL Homepost Furniture Rental IJzerenweglei 17 2640 Mortsel 03 449 89 35 WWW.EXPATICA.COM 4. BE guide - housing2.qxp 2005-08-18 10:47 Page 19 4. BE guide - housing.qxd 08/09/2005 15:06 Page 20 Where to live in Belgium Beyond Brussels there are plenty of cities and communes that make great homes for expatriates. Here are some of the best from across Belgium. HOUSING ANTWERP There is a good-sized population of British and American families here, and consequently an international school and a good selection of English-speaking clubs and societies. And most Flemish speakers speak English, so Antwerp is an attractive place to settle. Some Brussels workers even make the 40-minute commute. Many families live in the green suburbs. Those working in industries such as pharmaceuticals or at the port favour northern pockets such as Schoten and Schilde. The urban set favours apartments in St Andries, between Nationalestraat and the river and, increasingly, the lofts in the old warehouses around the Napoleon docks. expatriates are looking to the suburbs, in places like Heverlee, or seeking available bargains in the lofts around the canal area. MECHELEN Mechelen, midway between Antwerp and Brussels, has been undergoing a major facelift in recent years. and as a result has attracted young professionals as well as expatriate families. The latter tend to favour the areas north of the river - the begijnhoven and the mansion area around the St. Janskerk. Loft living for singles and couples can be found along the River Dijle, while families prefer the residential villas around the Vrijbroekpark and near the village of Bonheiden. TERVUREN GHENT In the centre, expats favour Muinparkwijk, with its affordable houses and gardens, and Coupure, full of old houses and with a delightful river running through its midst. Many families choose to live outside the city limits in the surrounding villages, where they can enjoy a rural lifestyle with outdoor space for the kids and easy access to the city. Houses here are expensive, but big, with acres of land and a real sense of owning your own patch. You really need a car to live here, but it's also at the end of one of the world's most beautiful tram lines. Tervuren is best suited to families, as life here is rather quiet. LEUVEN WATERLOO The university town of Leuven is only 20 minutes by train from Brussels, but it's another world. In recent years, the old centre has scrubbed up a treat, and expatriates have started to make the most of its relatively relaxed lifestyle. This despite a rocking nightlife mainly populated by students. Waterloo is popular for its self-containment - you don't have to drive in and out of Brussels whenever you need anything. There is a whole raft of international schools here, a good high street of shops, and a cluster of big shopping centres. Central living has become expensive, so 20 This is real country living at the edge of Brussels, with a great park surrounding the Africa Museum and the British School at its heart. BELGIUM EXPAT SURVIVAL GUIDE It has become particularly popular with Americans and Scandinavians. Houses tend to be big, with ample land. WWW.EXPATICA.COM 4. BE guide - housing3.qxp 2005-09-21 23:05 Page 21 4. BE guide - housing.qxd 08/09/2005 15:06 Page 22 Where to live in Brussels The bulk of expatriates living in Brussels tends towards the south and south-east of the city. Here are seven of the most popular neighbourhoods. HOUSING BRUSSELS CITY If living in the thick of it all is irresistible, downtown is the place for you. In recent years, previously run-down parts have become a magnet for young professionals, with major renovations and industrial spaces coming up for rent or sale. Much sought after are St Géry, Ste Catherine, and the area around the rue Antoine Dansaert leading to the canal. The Sablon and Louise are fabulously upmarket. Upand-coming are the streets around the main boulevard leading down to Gare du Midi/Zuid, with many old townhouses ripe for development and still well priced. While some parts remain run-down and neglected, many boast sweeping avenues of grand houses, particularly near the Parc Josaphat. Fabulously restored townhouses are fetching high prices. ST-GILLES/SINT-GILLIS A favourite among expats who like to live as locals. From the top end, with its grand art nouveau houses, down to the earthy Gare du Midi/Zuid, it’s packed with quirky restaurants, shops and a buzzing nightlife. It is one of Brussels' most dynamic areas. UCCLE/UKKEL ETTERBEEK Best known for the area at the top end of the Parc du Cinquantenaire, Etterbeek is filled with attractive streets of early 20thcentury townhouses. It is home to many of the European institutions and has fantastic public transport facilities. There are still some bargains to be had here, in both houses and apartments. IXELLES/ELSENE Wildly popular with expatriates, this massive commune has character and style. It has distinct areas: trendy Châtelain with its café culture and the leafy ponds and abbey area leading down to the Bois de la Cambre; buzzy chaussée d'Ixelles, with the Matongé, the African quarter; and the area around the cemetery, with its bars and students. Through it all runs Avenue Louise, with its upmarket shops and restaurants. Housing is townhouses and sympathetic conversions - you'll pay for their charm. SCHAERBEEK/SCHAARBEEK This commune has gone through huge transformations, and not before time. 22 BELGIUM EXPAT SURVIVAL GUIDE A beautiful and calm commune of huge houses and upmarket apartment blocks. Popular with expat families, it is well located for shops and schools. It is probably Brussels' leafiest commune, with the Forest of Soignes and housing surrounded by large gardens. The international community is huge and mostly well-heeled. WATERMAEL-BOITSFORT/ WATERMAAL-BOSVOORDE A green commune with a series of village-like squares. Homes are mostly comfortably suburban, with plenty of 1950s housing punctuated with 19th-century villas. Good transport links (trains and the 94 tram) and the International School of Brussels make it convenient for families. WOLUWE-SAINT-PIERRE/SINT-PIETERSWOLUWE Often the choice of people employed in the European institutions, for its proximity to work and affordable housing. It's almost self-contained, with a massive park, a sports centre and other amenities, including easy transport access. WWW.EXPATICA.COM 5. BE guide - money.qxd 08/09/2005 15:09 Page 23 Your money The currency in Belgium is the euro, but there are many ways of paying other than in cash. Here is a guide to the most common methods. CURRENCY banks are open after hours, but not 24/7, and many are only for customers. Coins: 1 cent, 2 cents, 5 cents, 10 cents, 20 cents, 50 cents, EUR 1, EUR 2 Notes: EUR 5, EUR 10, EUR 20, EUR 50, EUR 100, EUR 200, EUR 500 On one side of each coin is a European Union emblem showing a map of the zone surrounded by 12 stars representing the union. On the other is a design specific to the country where it was minted. There is already talk of abolishing the lower-value cent coins for convenience's sake. All euro notes look the same, regardless of which country they come from, and feature symbols representing cooperation, openness, dynamism and harmony. PAYING FOR GOODS AND SERVICES Credit and Debit Cards Most credit cards are widely accepted. If you get a Visa or Eurocard/MasterCard from a local bank, the standard option is for it to operate like a debit card, with the full amount due automatically taken out of your account monthly. A full-service credit option is available on request. Diners Club, American Express and other major international cards can also be obtained and used in Belgium. MONEY Belgium sits blissfully in the eurozone, sharing its currency with Austria, France, Germany, Greece, Ireland, Italy, Luxembourg, Spain, Portugal and the Netherlands. Of the other longtime EU countries, Sweden, Denmark and the UK are the outsiders, and many of the 10 newest plan to adopt the euro eventually, but not for a few years yet. Euros issued by any of the 12 eurozone countries may be used in any of the others. The most common card is the Mister CashBancontact card, linked to your current account and accepted in stores, supermarkets, petrol stations and shops. It's handy to have, as many places still don't accept alternatives. You’ll get a card and PIN number on opening a bank account. Proton Belgium is a pioneer of the cashless society. The Proton card is actually a chip embedded in your Bancontact card and works like a rechargeable electronic purse. It’s meant for everyday items such as newspapers, sandwiches and orders at the baker's. You can even use it for parking meters and petrol pumps. Cash Cash dispensers can be found wherever there are banks, and all take Bancontact cards (issued by local banks), but you might have to search for one that takes Visa, MasterCard or another credit or debit card. There’s an irritating scarcity of machines in central Brussels. Dispenser lobbies inside Load it with credit at a cash dispenser, using your usual PIN code. When you shop, the shopkeeper enters the amount due into a terminal, and you insert your card. The amount due appears on the screen, you press 'OK', and payment is made. A lost card is like lost cash, so choose the amount you load wisely. For detailed information on managing your finances as an expat, visit www.expatica.com/belgium WWW.EXPATICA.COM BELGIUM EXPAT SURVIVAL GUIDE 23 5. BE guide - money.qxd 08/09/2005 15:09 Page 24 Banking Most Belgian banks have departments especially for expatriates. Here is a brief introduction to the main aspects of the banking system. OPENING A BANK ACCOUNT MONEY To open a current or checking account (compte à vue/zichtrekening), you must present a passport or Belgian ID card. Once the account is open, the bank sends you a Mister Cash/Bancontact debit card. A PIN number is sent separately. If you want a savings account (compte d'épargne/spaarrekening), the bank can advise you on the different kinds. INTERNET AND TELEPHONE BANKING Most big banks offer phone and Internet banking services. The latter, based on free, proprietary software, allows account management and bill payment throughout the eurozone. Fees for standardised transfers below a certain level are reduced if the payer and payee agree to share them. TRANSFER SLIPS For those who don't bank online, virement/overschrijving is the most common CHEQUES Cheques are still available, but are fading fast and may incur penal service charges. DIRECT DEBIT Domiciliation/domiciliering is the most efficient way to pay bills to those you trust, and saves you the worry of forgetting. Since late payments incur small penalty charges, direct debit is often used for paying utility companies. STANDING ORDERS An ordre permanent/bestendige opdracht can be set up for regular payments of a fixed amount, such as rent and mortgage payments. You can also use it as a way of saving a fixed amount regularly by making an automatic transfer from your current account to a savings account. MAJOR BANKS TAX OFFICES LOCAL TAX OFFICES Fortis Bank 078 05 05 05 www.fortisbank.be/expats Ministère des Finances/ Ministerie van Financien Central Administration of Direct Contributions CAE Tour des Finances Boîte 32 Boulevard du Jardin Botanique 50 1000 Brussels 02 210 2211 www.minfin.fgov.be Information office (for anywhere in Belgium): 02 210 2453 johannes.secelle@minfin. fgov.be In Brussels, Antwerp and Liège, taxes depend on the commune you live in. You can find a local number in the white pages - look first under Ministères/ Ministeries, then under Finances/Financien, then Contributions Directes/ Directe Belastingen, and you should find a listing for your communal office. ING 02 464 6664 www.ing.be/expats KBC Bank 0475 53 80 94 www.kbc.be/expats Citibank 02 774 5555 www.citibank.be 24 means of payment. An orange-and-white payment slip is found at the bottom of most bills. Fill it in, sign it and hand it in at your bank. BELGIUM EXPAT SURVIVAL GUIDE For Ghent: 09 267 07 75/71/88 WWW.EXPATICA.COM 5. BE guide - money.qxp 2005-08-18 13:19 Page 25 5. BE guide - money.qxd 08/09/2005 15:10 Page 26 Taxation MONEY Belgian citizens and expatriates within the system suffer from one of the highest taxation rates in the EU. Here is a summary of the main taxes. Taxpayers in Belgium suffer from some of the EU’s highest rates. With social security and other deductions, the total can be more than half your salary. Tax reform is under way, but slowly. Expatriates are usually liable for Belgian income tax. Property tax and gift and succession duties may also apply. There’s usually no capital gains tax or wealth tax for individuals. Residents of Belgium pay personal income tax on total income from all sources on a sliding scale. The basic exemption for 2005 is €5,660 for a single person, with further exemptions for dependent children and spouses. For 2005, marginal income tax starts at 25%, moves to 30% for incomes over €6,950, and rises to 50% over €30,210. Residents also pay communal and regional taxes at rates between 0% and 8.5% of the total income tax payable. The most common rate is 6%. Income tax is paid on the taxable base, figured as salary minus compulsory social security contributions (paid in Belgium or abroad). Professional expenses can be deducted directly, with supporting documentation, or (more usually) on a lumpsum basis depending on salary. The 2005 rate for this standard professional deduction is a maximum of €3,050. The tax year for personal income tax runs from 1 January to 31 December. You will typically receive a tax return (déclaration/ aangifte) in April for the previous year's income. You must return it in June (the exact date is on the return). If you don't get one, request it from the Ministry of Finance before 1 June or risk a penalty. Tax on spouses’ respective earnings is usually calculated separately. If only one partner earns, a notional transfer of 30% of 26 BELGIUM EXPAT SURVIVAL GUIDE earnings to the other is allowed, so that each gets a basic minimum deduction. OTHER TAXES Homeowners pay a local property tax (précompte immobilier/onroerende voorheffing) calculated from the rental value the authorities attribute to the property (revenue cadastral/kadastraal inkomen). The tax varies according to the commune but is generally 20 to 50 percent of the revenue cadastral. SPECIAL EXPATRIATE STATUS Some expatriates fall under a special tax regime and pay tax only on income from professional duties carried out here. Foreign executives assigned here temporarily may qualify, but conditions are tough. Employment must be temporary, and with an international group or in scientific research, and Belgium cannot be your centre of personal and economic interest. To determine this, the authorities look at ownership of real estate, personal property or securities abroad; life assurance contracts written abroad; whether or not your lease has a diplomatic clause; affiliation to a group pension scheme abroad; renewal of credit cards issued by banks abroad; affiliation to a social security scheme abroad; and whether you act as an officer of a foreign company. If you qualify, you can get benefits and deductions, which vary depending on your income, circumstances and home country. Expert advice is recommended. VAT Most goods and services are taxed at 21%; a 6% rate applies to necessities like food and transport, and for the time being, to certain home renovations. WWW.EXPATICA.COM 5. BE guide - money.qxp 2005-09-21 23:14 Page 27 5. BE guide - money.qxd 08/09/2005 15:10 Page 28 Insurance It is important that you take out the appropriate level of insurance cover while living in Belgium. Here are some of the main policies available. MONEY HEALTH INSURANCE Health insurance is part of the social security system; to benefit you must join a fund (mutuelle or mutualité/ziekenfonds or mutualiteit). If you’re employed by a Belgian company, the ONSS (National Office for Social Security) deducts your and your employer's contributions from your salary. You must sign on with an insurance fund, which will reimburse medical costs. It will require a certification of employment signed by the employer. You can choose any insurance company you like. Most are affiliated with religious or political institutions, but you’ll notice little difference; reimbursement rates are fixed by the government. They don’t cover 100 percent of bills: you may get back half or threequarters of a typical doctor’s fee. Check with your doctor that prescribed medications are refundable; pharmacies maintain a state-advised list. Many people buy additional private insurance (complémentaire). Once insured, you get a standardised SIS card, which you must show in pharmacies and hospitals. You also get a sheet of stickers (vignettes) which you must attach to a doctor's bill to get a refund. The social security department has a useful online guide to the system, available in English at www.socialsecurity.fgov.be. CAR INSURANCE Car insurance is expensive, and insures the car rather than the driver. This means anyone can drive your car, but insurance for injury to the driver requires extra coverage. Not all companies provide it; shop around. The minimum insurance required by law is third-party liability, covering death, bodily injury or physical damage caused to another person. Fully comprehensive cover pro 28 BELGIUM EXPAT SURVIVAL GUIDE vides for eventualities like fire, theft and collision damage. For each claim, the insured pays a deductible. Low-cost comprehensive policies are available but only cover you if the accident is not your fault, and proving this may be difficult. After you choose a policy, the company issues a green card; keep it in your car, as the police can demand to see it. You will also receive an accident report form to keep in your car. Ask for copies in French, Dutch and your native language. If you have an accident, ask for the other driver's green card as proof of insurance; take the names and addresses of witnesses before they leave the scene; fill in the report, stating the facts but saying nothing about liability; and sign it and get the other party to sign as well. Not all insurers will recognise claim-free driving experience accumulated in other countries. Those that do, though, offer a discount for a good driving record. HOME INSURANCE Whether you own or rent, you need property insurance. Mostleases require you to take it out within 30 days of signing, as required by the Belgian Civil Code, which holds you responsible for damage unless there’s proof it wasn’t your fault. Take your lease along when you arrange insurance. You must also buy cover against third-party liability. The owner must cover the property against lightning, fire and such. If you rent furnished housing. you need insurance against damage to the furniture. Homeowners can get a policy linked to the mortgage, but it’s not obligatory. If you employ a cleaner or nanny, you need special low-cost liability insurance. Home buyers are responsible for insurance after signing the compromis de vente — before moving in. Contents insurance is also advisable. WWW.EXPATICA.COM 5. BE guide - money.qxp 2005-09-08 01:20 Page 29 6. Education.qxd 08/09/2005 15:13 Page 30 Education system The schooling system can seem a minefield to newcomers trying to make a choice for their children. Here is a beginner’s lesson in Belgian education. EDUCATION In keeping with the myriad levels of national and local bureaucracy in Belgium, the state school system can seem a minefield to newcomers trying to make choices for their children. The first decision is whether to integrate the children into the local system or to take advantage of one of the many international schools, which will enable them to follow a system they know. This will naturally depend on whether you are in Belgium on a short contract or plan to adopt it as your home country. The international route allows your children to continue in the same educational system when they return to their home country. There are also decisions to be made regarding a school's language, religion and methodology. BELGIAN SCHOOL SYSTEM While the state sets the laws regarding education, responsibility for schools lies with the language communities: Dutch in Flanders, French in Wallonia, and both in Brussels and in some surrounding communes. Besides state schools, there are subsidised 'free' and independent schools, many run on religious lines, but with curricula and certification recognised equally within the system. Religion plays a part in state education, too, and students can opt for Catholic, Protestant or Jewish studies or a secular approach. The compulsory school age in Belgium is from 6 to 18 years, though pupils above 16 may study part time. Education is free, though at secondary level parents may be expected to contribute to the cost of some textbooks. All schools are coeducational. Children start school at the age of six, though they may be accepted at five if they are deemed ready. Before this, nurseries are available for babies and children up to two-and-a-half years. Priority is given to those with mothers in full-time work. Kindergarten then takes over until the child reaches school age. “ Homework is set from early on, and there is a strong tradition of parental participation. ” Kindergartens are often attached to local primary schools. Children stay in primary school for six years, during which they study a wide range of subjects, with an emphasis on languages. Homework is set from early on, and there is a strong tradition of parental participation. Secondary schools fall into two categories: Type I and Type II. Type I is freer and more informal, while Type II is more traditional, with a greater degree of specialisation in subjects chosen at age 12. Both types of school offer a general curriculum in the early years, but then channel students into general, vocational, technical or artistic streams, depending on individual choice and ability. Assessment is ongoing and rigidly enforced. Certificates awarded include the Certificate of Lower Secondary Education and the Certificate of Higher Education. Most schools operate for half a day on continued on page 32 For more information on bringing up an expat child, visit the education channel at www.expatica.com 30 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 6. BE guide - education.qxp 2005-08-18 14:05 Page 31 6. Education.qxd 08/09/2005 15:15 Page 32 Education system continued from page 30 METHOD SCHOOLS Wednesday, though the afternoon is sometimes given over to sport or cultural activities. These may also happen on Saturday mornings. Some schools adopt the methods of specific educational philosophies. Children often learn through discovery and the liberal arts, with traditional subjects taught by direct experience rather than in a formal setting. The Celstin Freinet system follows this approach. The Decroly schools separate academic and creative skills. Steiner schools emphasise the arts. The relaxed, self-developmental Montessori method is also well represented in Belgium. Childcare facilities are available before or after school for kids of working parents, but there’s usually a fee. EDUCATION Childcare will also be available on Wednesday afternoons. INTERNATIONAL SCHOOLS These are the choice of parents who prefer a familiar system and language for their kids and continuity once they go home. With its burgeoning international community, Belgium - especially Brussels - has a raft of international schools following British, American, French and Dutch education systems, among others. They offer the whole range of education, from nursery to school leaving certificates. As they are all private, they all charge fees, though many companies pay these as part of overseas benefits packages. European Schools The European schools offer educational streams in all the EU languages, but they are notoriously difficult to get into unless a parent works for an EU institution. Education is in the child’s mother tongue; a second language is introduced at primary level and a third in the second year of secondary school. Courses lead to the European Baccalaureate, recognised for university entrance throughout the EU. The first decision parents must make is whether to integrate their children into the local system or to take advantage of one of the many international schools 32 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 6. BE guide - education.qxp 2005-08-18 14:19 Page 33 6. Education.qxd 08/09/2005 15:13 Page 34 How to choose a school Making the right choice of school is one of the most important decisions expat parents have to make. Here is a guide to help you through the process. EDUCATION There are three basic aspects that determine what the best choice of school will be for your international child: how old the child is; how long you will be abroad; and whether this is an isolated move or one in an expected series of moves. If your child is young, a local school could be the best and most convenient choice for your whole family. This is especially true if you plan to be abroad for only a few years as a one-off experience, or conversely, if you plan to live long-term in your new country. Your child will make friends close to home and learn the language and culture,, to the whole family’s benefit. Most European primary schools offer a solid foundation for further studies, and it would be unlikely for the children to find themselves behind in certain subjects once they return home. But if your child is at the end of primary school or in secondary school, or will be moving often during his or her educational career, being thrust into an ordinary QUESTIONS TO ASK Are there any other expat kids at the school? What is the social life like for the average child at the school? What is the curriculum? How will your child's progress be assessed? Which diplomas does the school offer? To what extent are parents encouraged to get involved with the school and decisions regarding its policies, etc.? 34 BELGIUM EXPAT SURVIVAL GUIDE local school will not be ideal. In these cases, most parents and educators would agree that the best option is either an international school or a local school with an international (English) stream. Most importantly, such children should attend a school whose system (curriculum, testing, etc.) is compatible with future needs. offer different diplomas “ Schools and qualifications. The most common and widely accepted are GCSE and IGCSE and the International Baccalaureate (IB). ” If your child plans to go on to higher education — either back home or at your next destination — it is vital that you find out how the school they go to now will affect their choices later. Once you narrow down your list of possibilities, try to visit the schools you are considering before you make your final decision. See the box at left for a list of important questions to ask when you visit. Most people will tell you that the headmaster's (principal's) attitude and management style will be the single most important factors in making a school successful. Steer clear of any school that does not encourage or accept the fact that you do not speak the local language at home. That indicates they do not have a clear idea of the realities and needs of the multilingual, multicultural child. Although not all children are natural-born relocators, it helps to know that most children are more adaptable than we usually give them credit for and, with support, will make a success of this new opportunity. WWW.EXPATICA.COM 6. BE guide - education.qxp 2005-08-18 14:26 Page 35 6. Education.qxd 08/09/2005 15:13 Page 36 EDUCATION School listings ANTWERP Primary and Secondary Antwerp International School Veltwijcklaan 180 2180 Ekeren, Antwerp 03 543 9300 www.ais-antwerp.be AC Montessori Route de Renipont 4 1380 Ohain 02 633 6652 www.acmontessorikids.com Da Vinci International School Verbondstraat 67 2000 Antwerp 03 216 1232 www.da-vinci.be AC Montessori NIDO Boulevard de la Cense 41 1410 Waterloo 023518676 www.acmontessorikids.com Antwerp British School Korte Altaarstraat 19 2018 Antwerp 03 271 0943 British School of Brussels Leuvensesteenweg 19 3080 Tervuren 02 766 0430 www.britishschool.be BRUSSELS AND SURROUNDS Primary British International School of Brussels Avenue Emile Max 163 1030 Brussels 02 736 8981 www.bisb.org British Junior Academy of Brussels Boulevard Saint Michel 83 1040 Brussels 02 732 5376 Brussels English Primary School (BEPS) Avenue Franklin Roosevelt 23 1050 Brussels 02 648 4311 BEPS 2 Chaussée de Waterloo 280 1640 Rhode Saint Genèse 02 358 5606 British Primary School Stationsstraat 3 3080 Vossem-Tervuren 02 767 3098 www.britishprimary.be 36 International Montessori Children's Centre 79 Mechelsesteenweg 1933 Sterrebeek www.internationalmontessori.org 02 784 2784 International Montessori School Rotselaerlaan, 1 3080 Tervuren 02 767 6360 www.internationalmontessori.org International Montessori School Berges straat, 4 3080 Tervuren 02 767 6360 www.internationalmontessori.org Montessori House Belgium Rue Pergère 117 1420 Braine l'Alleud 02 385 1503 www.montessorihouse.net BELGIUM EXPAT SURVIVAL GUIDE St John's International School Drève Richelle 146 1410 Waterloo 02 352 0610 www.stjohns.be Brussels American School John F Kennedylaan 12 1933 Sterrebeek 02 731 5625 City International School Boulevard Louis Schmidt 101-103 1040 Brussels 02 734 4413 European School of Brussels I Avenue du Vert Chasseur 46 1180 Brussels 02 373 8611 European School of Brussels II Avenue Oscar Jespers 75 1200 Brussels 02 774 2211 European School of Brussels III Boulevard du Triomphe 135 1050 Brussels 02 627 4700 International School of Brussels Kattenberg 19 1170 Brussels 02 661 4211 Japanese School of Brussels Avenue des Meuniers 133 1160 Brussels 02 672 1038 World International School Chaussée de Waterloo 280 1640 Rhode-Saint-Genese 02 358 5606 WWW.EXPATICA.COM 6. BE guide - education.qxp 2005-08-18 14:34 Page 37 6. Education.qxd 08/09/2005 15:13 Page 38 Universities Higher education in Belgium is provided in both universities and non-university institutions, called Hautes Ecoles. Here is a brief guide. Universities are state-supported and free; private colleges charge fees. Most classes are in French or Dutch, with a few in English, mostly for master's degrees. EDUCATION HIGHER EDUCATION IN ENGLISH Boston University Blvd du Triomphe 39 1160 Brussels 02 640 7474 www.bostonu.be Open University Av Emile Duray 38 1050 Brussels 02 644 3373 www.oubs.open.ac.uk United Business Institutes Av Marnix 20 1000 Brussels 02 548 0480 www.ubi.edu Euro*MBA Desk Open Universiteit Nederland Valkenburgerweg 177 P.O. Box 2960 Heerlen Netherlands 045 576 2985 www.euromba.org Vlerick Leuven Gent Management School Ghent Campus Reep 1 9000 Gent Leuven Campus Philipssite 5, bus 8 3001 Leuven 09 210 98 99 (English) www.vlerick.be Holidays PUBLIC HOLIDAYS SCHOOL CALENDAR 2005 1 Jan New Year's Day 27 March Easter Monday 1 May Labour Day 5 May Ascension Day 16 May Whit Monday 21 Jul Independence Day 15 Aug Assumption Day 1 Nov All Saints' Day 11 Nov Armistice Day 25 Dec Christmas Day 2005 Easter/Half-term 28 March - 8 April Summer 30 June - 31 August Half-term 31 October - 4 November Christmas 26 December - 6 January 2006 1 Jan New Year's Day 16 Apr Easter Monday 1 May Labour Day 25 May Ascension Day 5 June Whit Monday 2006 Carnival 27 February-3 March Easter / Half-term 3 - 17 April Summer 1 July - 31 August Studying in Belgium? For more information on education, check out www.expatica.com/belgium 38 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 6. Education.qxd 08/09/2005 15:17 Page 40 Language schools Learning French or Dutch is likely to be one of your first tasks. Here are some language schools in Belgium that might be able to help you. ANTWERP AAA Europa Language School 02 347 4411 Berlitz 03 237 1750 Amira Language School 02 640 6850 Call International 03 248 6564 EDUCATION Euro Business Languages 03 827 1500 Eurospeak Antwerp 03 230 1727 Alliance Française 02 732 1592 Berlitz 02 649 6175 Call International 02 644 9595 Inlingua 03 231 9114 STLB (City of Antwerp) 03 233 3790 Inlingua 09 232 5050 WIAMS (children's courses) 09 223 8492 LIÈGE Berlitz 04 223 6624 Forma Lingua 04 349 1868 CCL Centre de Langues 02 771 1320 Institut Supérieur des Langues Vivantes 04 366 5517 CPAB 02 511 0109 RESIDENTIAL COURSES BRUSSELS AND SURROUNDS Ceran Lingua International Avenue du Château 16 4900 Spa 087 79 1178 www.ceran.com Eurospeak Brussels 02 511 8912 Languages Unlimited 02 534 7684 Language Studies International 02 217 2373 Dialogue 087 793 010 GHENT De Rand Kaasmaarkt, 75 1780 Wemmel 02 456 97 80 www.derand.be ALS Training 09 269 0211 Berlitz 09 233 0474 Fondation 9 485 Avenue Louise 1050 Brussels 02 627 52 52 www.fondation9.be TELEPHONE COURSES Phone Languages 02 647 4020 ELCS 09 244 6464 Eurospeak Gent 09 222 1952 Get inside Belgium! Read Expatica’s in-depth analysis of life in Brussels and beyond at www.expatica.com 40 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 6. BE guide - education3.qxp 2005-09-08 10:52 Page 41 7. BE guide - jobs.qxd 08/09/2005 15:22 Page 42 How to find a job If you are an expat, it seems there are a handful of suitable jobs and an awful lot of job-seekers. But it can be done. A guide to finding work in Belgium. LANGUAGES In this multilingual country, finding work depends very much on your language abilities. If you’re competing in the national market, you may need both French and Dutch, with other languages being a bonus or a job requirement. In the international arena, you will need English; other languages will be a bonus. JOBS WHERE TO LOOK If you are happy to work in French or Dutch (in Brussels, both are even better), then the national newspapers Le Soir and Het Laatse Nieuws are excellent places to start. For English speakers, Expatica (www. expatica.com/jobs) and the weekly publications 'The European Voice' and 'The Bulletin' advertise international secretarial and managerial positions in fields such as public affairs and teaching. There is also a range of recruitment agencies aimed at expatriates which offer jobs at various levels. Headhunting agencies are common in Belgium but tend to specialise in executive positions. PERMITS FOR NON-EU NATIONALS Type B: This type, the most common, is valid for work with one specific employer for a period of one year and is renewable. If you change jobs your permit becomes invalid. To get you this type of work permit, your potential employer must apply for an employment authorisation from the regional employment office. Once this is issued, you are automatically eligible for the type B permit. A medical certificate may be required. Type A: This permit is valid for an unlim- 42 BELGIUM EXPAT SURVIVAL GUIDE ited time and allows you to work for any employer. To apply for it, you must either have resided legally in Belgium for a continuous period of five years or have lived and worked here for at least four years and already hold a type B. STARTING WORK Once you have found a job, there is usually a probationary period of two weeks for blue-collar workers and anything between a month and a year for whitecollar workers, depending on salary. Typically, those earning less than EUR 32,261 a year will be taken on for a trial period of up to six months, while those who earn more can be on trial for as much as a year. During this period either side can terminate the employment with seven days' notice. The average working week is 38.5 hours, although longer working hours are common, particularly in international institutions. Overtime regulations do not apply in all circumstances, so be prepared not to receive time in lieu or compensation for working overtime. In Belgium, you must work for a full year before any holiday entitlement is paid. The amount will then - oddly - be calculated on the basis of how many months you were in the job during the preceding calendar year. If you worked the full previous calendar year, however, you will be entitled to a minimum of twenty days. There are also ten legal holidays in Belgium, many religious days. If one falls at the weekend, you are entitled to a day off in lieu. Along with paid holiday leave, you get a holiday allowance (double pécule de vacances/vakantiegeld), which varies according to the type of job you have. WWW.EXPATICA.COM 7. BE guide - jobs.qxd 08/09/2005 17:12 Page 43 Recruitment agencies ANTWERP De Witte & Morel Joe Englishstraat 54 2140 Antwerp 03 270 1232 Hays E. van Dijckkaai 15-17 2000 Antwerp 03 231 2311 Kelly Services Frankrijklei 92 2000 Antwerp 03 203 0303 BRUSSELS De Witte & Morel Avenue Marcel Thiry 75 1200 Brussels 02 610 2700 Hays Louizalaan 145 1050 Brussels 02 541 1655 WWW.EXPATICA.COM Randstad Belgium Buro & Design Center B. 71 Esplanade du Heizel 1020 Brussels Randstad Belgium Avenue Louise 222 1050 Brussels 02 509 4545 Adecco België Noordkustlaan 8 1702 Groot-Bijgaarden 02 583 9111 Unique Luchthavenlaan 10 1800 Vilvoorde 02 600 7000 www.unique.be GHENT Hays Oudenaardsesteenweg 13-15 9000 Ghent 09 233 1183 De Witte & Morel Moutstraat 56 9000 Ghent 09 222 2695 Kelly Services Kortrijksesteenweg 132 9000 Ghent 09 221 0304 OTHER USEFUL ADDRESSES JOBS Randstad Belgium Uitbreidingstraat 84, Box 3 2600 Antwerp 03 218 2300 Kelly Services Bd Adolphe Maxlaan 63 1000 Brussels 02 219 0909 Community Help Service Rue Saint-Georges 102 1050 Brussels 02 647 6780 www.chsbelgium.org Focus Career Services Rue Lesbroussart 23 1050 Brussels. 02 646 6530 www.focusbelgium.org BELGIUM EXPAT SURVIVAL GUIDE 43 8[1]. BE guide - health.qxd 08/09/2005 15:23 Page 44 Healthcare system Belgium is regarded as having one of Europe’s best healthcare systems. Here’s a quick guide to doctors, dentists, pharmacies and emergency treatment. HEALTHCARE SYSTEM In Belgium, as in most countries, the system is divided into state and private services, but fees are payable in both; you need to ensure that you are adequately covered through state and/or private insurance. HEALTH An advantage of Belgium's state mutuelle/mutualiteit scheme is that you can choose any doctor, clinic or hospital you like, in any location and without a referral, according to your needs, in much the same way as you can with private insurance. For more information on insurance, see page 26. DOCTORS General practitioners can be found in private practices and attached to clinics and hospitals, and you can consult or register with any doctor you like. The same is true of specialist consultants. a handing over of money, and very few doctors accept any card paymente. If you have state social security, the reimbursement rate is calculated and you pay the difference; if you’re on a private scheme or are uninsured, you pay the lot there and then. It's always worth checking fees before you book an appointment. DENTISTS Most dentists work privately, though some accept partial payment by state insurance. Make it a priority to ask about this before you register - fee differentials can be huge. For specialist work like crowns and bridges, the dentist may ask how you will pay and base the quotation on that. To qualify for insurance reimbursement you must see a dentist at least once a year. In big cities - Brussels in particular - there are international practices, though they can be considerably more expensive. HOSPITALS You might choose based on location, language or recommendation. It's always worth asking neighbours or colleagues when you arrive; everyone knows of a doctor with a good reputation. Embassies usually keep lists of doctors who work in your language, but most doctors in Belgium speak good English. When you first phone a doctor, check whether he or she is registered with the national health service or privately. Some are both, perhaps working at a hospital as well as in private practice. When you go to a doctor remember to bring cash. Consultations usually end with You can see a specialist or GP of your choice at any clinic or hospital. You can also walk into an emergency outpatient clinic for immediate treatment, though this isn’t a GP substitute. It’s easiest if you have an insurance card or other identifiable means of payment with you, but you won’t be refused treatment if you don't. PHARMACIES Chemists, with the green cross sign, are ubiquitous in Belgium. There is a rota system for chemists open outside normal hours. Lists are available from any pharmacy and in the newspapers. Sign up for Expatica’s weekly email newsletter to stay in touch with life in Belgium. Visit www.expatica.com. 44 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 8. BE guide - health.qxp 21/09/2005 21:37 Page 45 8[1]. BE guide - health.qxd 08/09/2005 15:23 Page 46 Hospitals ANTWERP Algemeen Centrum Ziekenhuis Antwerpen Campus St-Elisabeth Leopoldstraat 26 03 234 4111 www.zna.be HEALTH ACZA - Campus St-Erasmus Luitenant Lippenslaan (Borgerhout) 03 270 8011 www.zna.be Algemeen Ziekenhuis Middelheim Lindendreef 1 03 280 3111 www.zna.be AZ St. Augustinus St. Bavo - St. Augustinus Oosterveldlaan 24 03 443 3011 www.gvagroup.be Koningin Paola Kinderziekenhuis (children's hospital) Lindendreef 1 03 280 2000 www.zna.be BRUSSELS Centre Hospitalier Universitaire Brugmann Site Victor Horta Place Van Gehuchten 4 02 477 2111 www.chu-brugmann.be Centre Hospitalier Universitaire Saint-Pierre Rue Haute 322 02 535 3111 www.stpierre-bru.be 46 Centre Hospitalier Etterbeek-Ixelles Iris Sud Rue Jean Paquot 63 02 641 4111 www.iris-hopitaux.be Clinique du Parc Leopold CHIREC Rue Froissart 38 02 287 5111 www.chirec.be Institut Médical Edith Cavell CHIREC Rue Edith Cavell 32 02 340 4040 www.cavell.be AZVUB Laarbeeklaan 101 02 477 4111 www.azvub.be Cliniques Universitaires St Luc UCL Avenue Hippocrate 10 02 764 1111 www.saintluc.be Cliniques de l'Europe St Elisabeth Avenue De Fré 206 02 373 1611 www.cliniquesdeleurope.be Cliniques de l'Europe St Michel Rue de Linthout 150 02 737 8000 www.cliniquesdeleurope.be Hôpital Erasme ULB Route de Lennik 808 02 555 3111 www.ulb.ac/erasme Hôpital Universitaire des Enfants Reine Fabiola (children's hospital) Rue J. J. Crocq 15 BELGIUM EXPAT SURVIVAL GUIDE 02 477 3311 www.huderf.be Medical Centre Etterbeek Av. d'Auderghem 239 1040 Brussels 0476 262 406 GHENT Algemeen Ziekenhuis Maria Middelares Sint-Jozef Campus Kliniekstraat 27-29 (Gentbrugge) 09 239 3111 www.azmmsj.be AZ Sint-Lucas Groenebriel 1 09 224 6111 www.azstlucas.be AZ Jan Palfijn Koningin Fabiolalaan 57 09 240 9811 www.janpalfijn.be University Hospital of Ghent De Pintelaan 185 09 240 2111 www.uzgent.be LIÈGE Centre Hospitalier Régional de la Citadelle Boulevard du Douzième de Ligne, 1 04 225 6111 Groupe Hospitalier SaintJoseph-Espérance Rue de Hesbaye 75 04 224 8111 Centre Hospitalière Universitaire de Liège Domaine du Sart-Tilman, bât B 35 04 366 7111 WWW.EXPATICA.COM 8. BE guide - health.qxp 2005-08-18 15:28 Page 47 8[1]. BE guide - health.qxd 08/09/2005 15:25 Page 48 Fitness clubs There has been a surge of new health clubs opening in Brussels recently, mostly at the top end of the market. But there are other options, too. HEALTH Luxe fitness clubs abound in Brussels. Before you part with a stash of cash, though, make sure you check out what your local commune has to offer, as well as the smaller independent gyms and fitness centres in your neighbourhood. Ashtanga Yoga Institutes Chaussée d'Alsemberg 610 Uccle 02 340 6781 Ashtanga gives a good workout as well as increasing suppleness, and this centre offers courses at all levels - mainly in French, but in English on request. Aspria Rue de l'Industrie 26 02 508 0800 A recent addition to the Brussels health-club scene, Aspria is both exclusive and expensive (around EUR 690 for six months). Its centrepiece is a 21-metre swimming pool, and it offers the expected gym, health spa and beauty treatments next door. Its location makes clear that it is aimed at the EU and executive crowd. Champneys Avenue Louise 71B 02 542 4666 If you've got around EUR 2,000 a year to spare, it will be well spent at this club in the posh Conrad Hotel, the ultimate pampering spot. Everything here is five-star: the pool, the gym, the fitness rooms and the beauty treatments. You can get a day membership for a oneoff treat. Corpus Pilates Rue de Vergnies 30 0477 733 337 www.corpuspilates.com Kelly McKinnon started Corpus in 2000 and offers Pilates mat work and equipment as well as yoga in group, private and semiprivate classes. Training is given by fully qualified UK and US instructors in English, French and Spanish. David Lloyd Uccle Dreve de Lorraine 41 Uccle 02 534 9000 The Lloyds chain is continued on page 50 From fitness... to finances For products and services, try the Expatica Business Directory at www.expatica.com 48 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 8. BE guide - health.qxp 2005-09-08 11:17 Page 49 8[1]. BE guide - health.qxd 08/09/2005 continued from page 48 HEALTH already well established in the UK, so it's no surprise that it chose to enter the lucrative health-club market in Brussels. This one is in the suburbs, in beautiful grounds, so it's no good for quickie lunchtime workouts. It's a magnificent complex, though, with eleven tennis courts, two swimming pools, squash courts and fitness rooms. Waou Club Med Gym Avenue de la Toison d'Or 56 02 534 1462 This strangely named place has no pool, but it's quite luxurious nonetheless, with an impressive gym and fitness and dance rooms. The good news is that you can take out day memberships for EUR 40, just in case you break your New Year's resolution. Physical Golden Club Place du Chatelain 33 02 538 1906 17:34 Page 50 This place's claim to fame is that it's where Jean-Claude van Damme started work on those famous Brussels muscles. It's a serious gym for those interested in serious workouts, so don't expect the luxury of some of the capital's more pampering health clubs. Fees are reasonable at EUR 618 for a year's membership. Sportcity Avenue Salomé 2 Woluwe St Pierre 02 773 1820 For EUR 3 admission, you can enjoy an Olympic-sized swimming pool and tennis and squash courts, as well as saunas, baths and steam rooms. European Parliament Sports Centre Bladerunner -1G 341 ASP Rue Wiertz 60 1047 Brussels Personal Trainer Belgium 0495 113 567 www.personaltrainer belgium.com Wellness Paladins 070 233 907 www.wellness-paladins.be John Harris Fitness Center Rue du Fossé-aux-Loups 47 1000 Brussels 02 219 8254 www.johnharrisfitness.com John Harris Fitness Center Avenue du Lac 87 1332 Genval 02 655 7466 www.johnharrisfitness.com Passage Fitness First Many addresses, see website Avenue du Boulevard 21 1210 Brussels 02 274 2920 www.passage.be World Class Fitness Centre Renaissance Hotel rue du Parnasse, 19 02 551 59 90 www.worldclassfitness.net HEALTH INSURANCE Euromut Louis Mettewielaan 74/76 1080 Bruxelles 02.44.44.345 www.euromut.be OTHER SERVICE PROVIDERS CAR PURCHASE BUSINESS CENTRE GOLF CLUB SAAB Beherman European 03 890 99 11 Industrieweg 4 2881 Bornem www.saab.be NCI Business Center Avenue Louise 149/24 1050 Brussels 02 535 75 11 www.nci.be Golf Club Pierpont Chemin du grand Pierpont 1 6210 Les Bons Villers 071 88.08.30 www.pierpont.be CAR RENTAL Hertz www.hertz.be/expats 50 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 8. BE guide - health.qxp 2005-09-08 11:25 Page 51 9[1]. BE guide - shopping_and_food.qxd 08/09/2005 15:27 Page 52 Shopping guide Shopping in Belgium can be either wonderfully fulfilling or desperately frustrating. Here’s an introduction to the main types of stores. In general, Belgian shops offer reasonable prices and a range of goods. At times, though, you may find it hard to buy a specific item youcan get everywhere at home. SHOPPING For food, at least, you can't go wrong. There are two main supermarket chains, Delhaize and GB. They carry everything you'd expect, and many branches have foreign-food sections. Both chains sell an excellent range of wines at keen prices. They’re usually open Monday to Saturday from 8am to 8pm, and until 9pm on Friday. In Brussels, a wonderful specialist supermarket is the famous Rob. Carrefour owns Brico, Belgium's largest DIY and gardening chain. You can get anything for the home here, but the halfdead plants leave a lot to be desired. For healthier ones, go to the markets or out-oftown garden centres. The gigantic Leroy Merlin at Erasmus is a good day out. thing you'll never go “ One short of is good bookstores. ” For Internet shopping and home delivery, Delhaize’s site has the edge. Caddyhome stocks most of what you’d find in the supermarket. Wineworld delivers an impressive selection of world wines to your door. Household goods are where frustration sets in. Most big furniture, textile, kitchen and bathroom shops are outside the city centres, with poor transport links. The rest are either reasonably priced, styleless ones or bank-breaking ones that sell top designer goods, with little in between (except Habitat in Brussels and Antwerp). IKEA has five stores in Belgium. For electrical and white goods, the two main competitors are Vanden Borre and Krefel - similar but worth comparing for special offers. For computers, television and stereos, there’s Photo Hall, ubiquitous and with excellent offers. FNAC (Brussels, Antwerp, Ghent and Liège) has a stylish electrical department. InBrussels’s Inno department store, German megastore Media Markt has taken over the fifth floor. Dutch chain Hema has modern, lowpriced household items like bedding, lighting, curtain rails and kitchen equipment. Casa and Blokker sell small household items, garden furniture and crockery. For antiques, go to the Sablon in Brussels for the gaspingly expensive, the rues Haute and Blaes for bric-a-brac, or the flea market on Place du Jeu de Balle for the decidedly downmarket. Antwerp’s StAndries, between Nationalestraat and the river, is full of quirky brocante shops. For department stores, there’s only the soulless Inno. From perfumes and clothing to toys and household items, it’s got everything but charm. Sales are good, though. One thing you'll never go short of is good bookstores. Brussels has a Waterstone's, with a massive stock of English books, magazines and newspapers. Sterling Books is an excellent independent shop. FNAC has a well stocked English section. The Press Shops sell magazines and newspapers in English. OPENING TIMES Shops are generally open Monday to Saturday, mostly from 10am. Unusually, they are open on the respective Sundays 52 BELGIUM EXPAT SURVIVAL GUIDE before Christmas and New Year's Day. Sales take place in January and July; the dates are strictly government-controlled. WWW.EXPATICA.COM 9. BE guide - shopping_and_food.qxp 2005-09-08 11:39 Page 53 9[1]. BE guide - shopping_and_food.qxd 08/09/2005 15:32 Page 54 Food from home ANTWERP Chinese Chinese Kam Yuen Rue de laVierge Noire 2-4 02 512 5833 Sun Wah Supermarket Van Wesenbekestraat 16-18 03 226 04 59 Jewish SHOPPING Hoffy's Lange Kievitstraat 52 03 234 3535 Mediterranean French Le Déjeuner sur l'Herbe Avenue Louis Lepoutre 6 02 346 1759 Mediterranean Oliviers & Co Rue au Beurre 28 02 502 7211 Foreigner's Market Oude Vaartplaats Saturday 8am-4pm Rob Boulevard de la Woluwe 28 02 771 2060 Midi Market Around Gare du Midi Sunday 8am-1pm Irish Scandinavian/Nordic Jack O'Shea's Rue le Titien 30 02 732 5351 Italian BRUSSELS Casa Italia Rue Archimède 39 02 733 4070 American Japanese Cosmopolis Press & Gifts Drève Richelle 159 Waterloo 02 351 4803 Miyuki Chaussée d'Ixelles 347 02 640 5682 British Tagawa Chaussée de Vleurgat 119 02 648 5911 Stonemanor Steenhofstraat 28 Everberg 02 759 4979 Gourmet Food and Gifts Rue Stevin 186 02 735 1138 54 Yama Food Chaussée de Charleroi 24-26 02 538 99 50 BELGIUM EXPAT SURVIVAL GUIDE Branches of IKEA www.ikea.be Nordica Rue Belliard 220 02 230 1305 Scan-shop Chaussée de Tervuren 138 Waterloo 02 351 1275 Spanish ABC Poisonnerie Rue Ste. Catherine 46 02 512 7547 Economato Marisol Place de la Constitution 23 02 521 4736 España Calidade Avenue de la Porte de Hal 63 02 537 2387 WWW.EXPATICA.COM 9. BE guide - shopping_and_food.qxp 2005-09-08 11:48 Page 55 DEDICATED TO GASTRONOMY Rob captures the spirit of the market. It's a place where professionals come together to share endless flavours and tastes and exquisite gastronomy with you. Each department has its own professional: a butcher, a fishmonger, a cook, a delicatessen butcher, a greengrocer, a bread and pastry baker. They are all totally committed to providing quality products and pay full attention to the freshness and origin of these products. That's why Rob is unique in Belgium. Alain Bergen Chef Boulevard de la Woluwe 28 - Woluwe-Saint-Pierre - Tel. 02-771 20 60 - www.robfinefood.be - Home delivery 9[1]. BE guide - shopping_and_food.qxd 08/09/2005 15:35 Page 56 Bars and restaurants It was a hard job, but somebody had to do it. Here’s our pick of the Belgian capital’s best drinking spots — we guarantee there’s something for everyone. ANTWERP WINING AND DINING Den Engel Grote Markt 5 Slap in the centre of town, this is the bar that typifies Antwerp at its local best. This dusty pub is an unmissable institution frequented by councillors from the town hall, weary shoppers, ancient Antwerpenaars and the odd bemused tourist. Kulminator Vleminckveld 32 A classic bar renowned for its range of beers - 500 in bottles plus a huge choice on draught. Try the beer of the month and scribble a note about your favourite in the visitors' book. Tiny and cosy, it's used by locals and visitors alike. De Pelikaan Melkmarkt 14 In the shadow of the cathedral, the Pelikaan makes no effort to get you to love it. Take it or leave it, it's celebrating its 50th birthday and continues to draw musicians, writers and boozers through its door. A drinking hole, no more, no less. De Vagant Reyndersstraat 25 This is where to come for a good glass of jenever; the 56 barman will happily advise you on the best for your palate. The 200 types on offer can be helped down with little plates of cheese and meat snacks. Upstairs is a restaurant with a jenever-inspired menu. BRUGES Brugs Beertje Kemelstraat 5 Beertje's is like a Dutch brown café - dark, moody and atmospheric. The beer menu is a ray of light, though, listing 300 brews. You'll have to ask the owners Jan and Daisy what to order, depending on what you fancy. BRUSSELS À la Mort Subite Rue des Montagnes aux Herbes Potagères 7 This cavernous, loud and brash bar is a slice of Brussels life. With its long rows of tables, yellowing walls and crowds of mostly young types, it's the perfect place for a cherry beer on draught. Not for those with a smoking phobia. L'Atelier Rue Elise (Ixelles) A serious little bar for serious lovers of beer. Behind the counter is a massive glass-fronted fridge full of chilled bottles, their names BELGIUM EXPAT SURVIVAL GUIDE scrawled on the door with a pink marker. There are also beers on draught rarely seen anywhere else, such as the deeply wilful Chouffe. Le Bier Circus Rue de l'Enseignement 89 As the name implies, this rough, basic beer emporium stocks around 200 varieties. The staff have been trained to know a lot about everything on the menu, so service can be slowed down if there's an earnestly inquisitive tourist ahead of you. Chez Moeder Lambic Rue de la Savoie (St Gilles) Sitting in the shadow of the St Gilles town hall, this tiny wooden tavern, furnished with benches and scrubbed tables, racks of comic books and Scrabble sets with half the letters missing, stocks over 1,000 beers. Some of the rarer bottles continued on page 58 WWW.EXPATICA.COM 9. BE guide - shopping_and_food2.qxp 2005-09-08 16:22 Page 57 9[1]. BE guide - shopping_and_food.qxd 08/09/2005 15:32 Page 58 Brussels bars continued from page 56 cost as much as vintage wines. WINING AND DINING Cirio Rue de la Bourse 18-20 A minute from the Grand'Place, you take a step back into the 19th century in this antique bar with its original wallpaper, light fixtures and toilets. A thorough selection of mostly bottled beers is supplemented by the famous halfen-half, a glass of mixed still and sparkling wine. Le Falstaff 19-25 rue Henri Maus This is, without a doubt, the most stunning art nouveau bar-café in the centre of Brussels. A great meeting place, a good beer stop and a perfect place to wind up an evening - it's open till 3am each and every night. La Fleur en Papier Doré Rue des Alexiens 55 This old bar, on a steep hill just below the Sablon, was the hangout of the Brussels surrealists, and their scribblings and drawings can still be seen on the walls. Hardly changed since the days of Magritte and Co., it attracts a few determined tourists and a clique of arty locals. L'Imaige de Nostre Dame Rue du Marché aux Herbes 8 A dark little alleyway takes you down to this cosy bar with its two sitting rooms and a set of locals sitting at the tiny counter joking with the landlord. There's a very good beer menu - order at the bar and mine host will serve you at table La Lunette Place de la Monnaie 3 A modern two-storey bar near the opera house and the shopping street rue Neuve. There are eight beers on draught, but it's to the Lunette that you should turn your attention. A specially made bucket-sized glass of it should keep you pondering life for an hour or so. Le Roy d'Espagne Grand'Place 1 We had to mention one on the Grand'Place, and this is the biggest and most labyrinthine. The waiters, dressed as Trappist monks, deal with hordes of people, so service can be slow. Try to get one of the coveted tables on the first floor with views over the square. GHENT De Dulle Griet Vrijdagsmarkt 50 The Griet took a leap of faith many years ago and became the first Ghent bar to specialise in Flemish beers. Because of that, it gets its fair share of tourists, but it's also used by locals, who indulge in the quaint tradition of exchanging a beer for a shoe. The item of footwear then gets hauled into the air in a basket. Whatever. OTHER BARS AND RESTAURANTS Havana Bar/Restaurant 025021224 Rue de l'epee 4 1000 Brussels www.havana-brussels.com Soul Resto Rue de la Samaritaine 20 1000 Brussels 02 513 52 13 www.soulresto.com 58 Kitty O Sheas Boulevard Charlemagne 42 1040 Brussels 032 2 230 78 75 Le Living Room Chaussée de charleroi 50 1060 Brussels 02 539 2111 www.lelivingroom.be BELGIUM EXPAT SURVIVAL GUIDE The Snug Irish Pub Chaussée de Tervuren 129 1410 Waterloo Mig's World Wines Chaussée de Charleroi 43 (near place Stéphanie) 1060 Saint-Gilles 02 534 7703 www.migsworldwines.be WWW.EXPATICA.COM 9. BE guide - shopping_and_food.qxp 2005-08-18 16:31 Page 59 9[1]. BE guide - shopping_and_food.qxd 08/09/2005 15:32 Page 60 Brussels cinemas Like the city itself, Brussels’ collection of independent movie houses is elegant, international and diverse. Here is a guide to their strengths and quirks. GETTING OUT The UGC and Kinepolis megachains dominate the cinema scene in Brussels, with multiscreen complexes that show mainstream films, mostly in their original languages. But the capital also has an important art-house circuit showing Belgian and world cinema. These listings concentrate on the independents. Actors Studio 16 petite rue des Bouchers 02 512 1696 The Actors Studio is one of Brussels' best-loved cinemas. It's hidden by the lobby of a hotel, so you'll need to seek it out - just follow the posters. Typical fare here is schlock horror from around the world and independent European films, often shown in their original languages with both French and Dutch subtitles, so check if your only language is English. Arenberg Galeries 26 galerie de la Reine 02 512 8063 Located in a glamorous covered gallery, this stylish cinema put on Belgium's first public film screening in 1895. It's still going strong despite periodic threats of closure. It's big and draughty and shows a range of world film, mostly the sort of stuff that comes with a message. It shows mostly European films, including British, and is a great supporter of contemporary Belgian and French directors. Every summer the Ecran Total festival shows over 90 films in 900 screenings. Nova 3 rue d'Arenberg 02 511 2477 Flagey Place Flagey 02 641 1020 A tiny but stylish cinema in the wonderful art deco Flagey arts complex. In its short life it has already gained a reputation as a true world cinema. It displays programmers' penchant for film noir and Hollywood classics such as 'Sunset Boulevard' and 'Casablanca'. Movy Club 21 rue des Moines 02 537 6954 A rarity - a truly local cinema for local people that's still well worth a trip from further afield if you want to experience a lovely old art deco cinema. The Nova is internationally known for its lively, inventive programme. For many years it has been run as a cooperative against all financial and bureaucratic odds. It shows anything that's got social context and an edgy underground feel. Sometimes there are short themed seasons, and there are monthly 'Open Screens' when wannabe directors can showcase their attempts. Styx 72 rue de l'Arbre 02 512 2102 The tiny Styx is now 35 years old. Its fleapit look and feel belie the quality of its programme, which ranges from Martin Scorcese-themed seasons to modern Belgian films. It also runs impressive retrospective seasons featuring classic European films. For the pick of entertainment in Brussels and beyond, see the What’s On channel at www.expatica.com 60 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 9[1]. BE guide - shopping_and_food.qxd 08/09/2005 15:33 Page 61 Weekend breaks Nowhere in Belgium is too far from anywhere else. Here are just a few ideas for getting away from it all and breaking free of the city. Enjoy life in the city, but don’t forget to sample the joys of the rest of the country. Be careful if you drive on a public holiday, though - snarl-ups are common, especially on coast roads in summer. The railways offer reduced fares at weekends, as well as group and family specials. TAKING THE PLUNGE Let the original Spa ease the stresses of modern life. The eponymous town in the heart of the Ardennes is around two hours from Brussels by train. Thermes de Spa Colline d'Annette et Lubin 4900 Spa 087 772 560 www.thermesdespa.com DIPPING YOUR TOES The Belgian coastline is only 64km long, but it embraces the best of kiss-me-quick seaside activities, sophisticated living and wildlife sanctuaries. Ostend is a good place to head for if you want a taste of royal Belgium. Leopold II built a fair number of villas there, and even Queen Victoria crossed the channel to visit and take a paddle. Much of Ostend was bombed in the war, but what’s left of the old is impressive. The Fort Napoleon, built in 1812, is the only intact Napoleonic fortress left in WWW.EXPATICA.COM The crowning glory of the postwar period is the Ostend Casino, built in 1953 and the fourth gaming hall on this spot. The gaming room is decorated with frescoes by Paul Delvaux, though you have to take a place at one of the tables to see them. Knokke-Heist is a much more upmarket resort, where the wealthy keep swanky seaside homes and everything in the shops, restaurants and clubs is designer. A short way north, close to the Dutch border, is Zwin, a protected area of natural beauty. The windblown dunes offer sanctuary to birds and other wildlife. GETTING OUT Its sulphurous waters were discovered by the Romans, although it was five centuries before it became famous as a resort. After falling into 19th-century disrepair and disregard, in 2004 Spa was made back into a magnificent therapy and relaxation centre worthy of a new millennium. Go to relax, be pampered, take the waters, and enjoy the town and the surrounding forest. Europe. At the western end of the promenade is Leopold's 390m gallery of Tuscan columns, with a belle-époque pavilion as a finial. His former villa is now a luxurious hotel. A great way to explore is the Kusttram, a tram running the length of the shore, from De Panne to Knokke. It calls at 70 stops in all 16 towns. You can hop on and off with a EUR 5 day ticket, or be silly and do the whole trip in two hours and 20 minutes. Ostend www.ostend.be Knokke-Heist www.knokke-heist.be Zwin Nature Reserve www.zwin.be Kusttram www.dekusttram.be RAMBLING IN THE ARDENNES The Ardennes, in the south, cover Namur, Luxembourg and Liège provinces and offer outstanding beauty. The gentle but BELGIUM EXPAT SURVIVAL GUIDE 61 9[1]. BE guide - shopping_and_food.qxd 08/09/2005 15:33 Page 62 Weekend breaks rugged countryside is full of heritage, history and charm. It can get touristy in summer, but there’s always somewhere to escape to, especially if you have a car. If you go by rail, you'll have to choose a base and travel out from there, but bear in mind that the area is still rural. GETTING OUT Dinant is a good place for a day trip by rail from Brussels. Overlooked by a hilltop citadel, it's a pretty location, though there's not enough to do to stay too long. Instrument inventor Adolphe Sax was born here, and his house can still be seen. St-Hubert also has a train station and is a perfect base for cycling or walking outings. It’s the centre of hunt land, and the restaurants specialise in game. The town is surrounded by glorious countryside. In the winter, parts of the Ardennes become a ski resort. Belgium's highest point, the 652m Baraque de Fraiture, offers three alpine pistes. There are 11 in the Ardennes, plus 62 pistes for ski de fond. Ardennes Region www.catpw.be Dinant www.dinant-tourisme.be mostly in small Walloon towns. The most famous is in Binche, near Charleroi. It's not the riotous explosion of music and dance you'd see in Rio or New Orleans. It’s based on centuries-old tradition and strict rules. Only men born in Binche can don the Gilles costume, which is are beautifully outrageous and bears secret symbols. The festivities run for three days, each with a different parade. The Gilles wear different headdresses and masks. It all culminates in a parade with boys throwing oranges into the crowd (these are not missiles but gifts: don’t throw them back!). The Binche carnival is recognised as one of the world’s best - if not weirdest. At the Malmédy carnival, men in plumed black hats grab at onlookers with tonglike hape-tchâr (flesh snatchers). They won't let go until you say ‘Sorry’. Stavelot's carnival is renowned for its participants dressed in white monks' robes and hoods - the Blancs-Moussis. It’s a bit more riotous than others, with confetti cannons, pigs' bladders and long brooms - we'll leave the rest to your imagination. CARNIVAL TIME Carnivals in Flanders tend to follow German tradition. In Geraardsbergen on the first Sunday of Lent is the Tonnekensbrand. A procession of people in white passes through town, and the oldest citizen and the mayor are presented with a glass of wine swarming with small live fish. Each drinks a mouthful and swallows a fish. It's a funny old world. Carnival, an important part of Belgian cultural heritage, takes place every Lent, Binche carnival www.carnivaldebinche.be St-Hubert www.sthubert.be Ski info line 084 41 19 82 Really get ‘inside’ Belgium. Read Expatica’s articles in the Life in Belgium channel at www.expatica.com 62 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 10[1]. BE guide - settling_in.qxd 08/09/2005 17:23 Page 63 Utilities and telephones For utility connections, you’ll need a Belgian ID, or a passport if you’ve just arrived. Electricity and gas companies are open to competition, but the Electrabel and Sibelgaz monopolies remain the chief providers, with subsidiaries providing services in different regions. Water is sup- plied regionally. Rubbish collection is organised by the city and communes, and usually done twice a week. Recycling is getting more common, and there are special sacks for paper and other items. Brussels has a mandatory white bag for general household waste. ANTWERP BRUSSELS GHENT Electricity IMEA 0800 65065 Electricity and gas Sibelgaz 02 549 4100 Electricity and gas IMEWO 0800 65 065 Gas IGAO 0800 65065 Power failure 02 274 4066 Waste disposal 03 220 8211 Water AWW 0800 57 089 Waste disposal 0800 98181 Water IBDE/BIWM 02 518 8111 Power failure 078 353 500 Gas ALG 04 254 4600 InterMosane 04 340 2792 Gas leaks 0800 65065 Power failure 078 78 78 00 Waste disposal 09 240 8111 Gas leaks 0800 87087 Water TMVW 09 240 0211 Waste disposal 04 222 4422 LIÈGE Water SWDE 078 151 617 SETTLING IN Gas Leaks 0800 65065 Gas leaks 02 274 4044 InterMosane 04 340 2792 Electricity ALE 0800 57089 TELEPHONES Belgacom Special expatriate services 0800 32 005 General information (English) 0800 55 800 Fault reporting 0800 55 700 Billing 0800 55 900 X-BO 101 Avenue Lambeau 1200 Brussels 0800 95 575 www.x-bo.com Telenet 015 33 30 00 www.telenet.be Tele2 0800 16 026 www.tele2.be Mobistar 0495 95 95 00 www.mobistar.be Proximus 02 205 4000 www.proximus.be COMPUTER SERVICES Apoyar Networks UK Ltd Bernadette Van Laer PO BOX 100 01 3060 Bertem Belgium MOBILE PHONES Base 0484 006 200 www.base.be WWW.EXPATICA.COM BELGIUM EXPAT SURVIVAL GUIDE 63 10[1]. BE guide - settling_in.qxd 08/09/2005 15:37 Page 64 Television and Internet Around 95 percent of Belgian households have cable television, which typically offers more than 40 channels. If you want more, there’s satellite TV. Though there are 30 cable operators in Belgium, many enjoy monopolies in particular regions. The choice of channels also varies by region. The Dutch-speaking channels transmit anglophone films, documentaries, series, and sitcoms in their original language. SETTLING IN A television licence is required in Belgium; you will receive a notice once your television service is installed. Most cable TV companies also offer Internet service via the same cable used for your TV. You can connect to other Internet service providers by phone using either a slow modem or a fast ADSL connection. MAJOR CABLE TV AND INTERNET PROVIDERS Brutélé TV 02 500 991 Internet 0800 80025 www.brutele.be Belgian Kanaal 2 Ketnet/Canvas VTM VT4 VRT-TV1 Dutch Nederland 1 Nederland 2 Nederland 3 International BBC 1 and 2 BBC World CNN International CNBC EuroNews Eurosport MTV Europe Canal+ (requires a decoder; see www.canalplus.be) UPC 02 240 0800 www.upcbelgium.be X-BO 0800 95 575 www.x-bo.com SATELLITE TV PROVIDERS Coditel 02 702 2030 www.coditel.be Electrabel 078 78 0123 www.tvcablenet.be Telenet 015 333 000 www.telenet.be CHANNELS WITH PROGRAMMES IN ENGLISH Astra +352 710 725 650 www.astra.lu DIAL-UP AND ASDL INTERNET PROVIDERS Easynet 02 402 3700 www.easynet.be Freeworld 071 81 6202 www.freeworld.be Skynet Belgacom 0800 23 451 www.skynet.be X-BO (UK Sky Digital) 0800 95 575 www.x-bo.com Just arrived? You can meet people from all over the world at Expat Night. Visit www.expatica.com/night 64 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 10. BE guide - settling_in.qxp 2005-08-18 16:47 Page 65 10[1]. BE guide - settling_in.qxd 08/09/2005 15:38 Page 66 Libraries Public libraries charge a small annual fee (children join for free). Some have English book sections and/or videos and DVDs. Hoofdstedelijke Openbare Bibliotheek Place de la Monnaie 6 02 229 1840 ANTWERP Children's English Library rue aux Bois 11 02 771 8359 02 548 2610 Antwerpen-Stedelijke Openbare Bibliotheken Lange Nieuwstraat 105 03 204 7011 GHENT BRUSSELS Brussels Main Library (French and Dutch) Rue des Riches-Claires 24 02 548 2610 Centrale Openbare Bibliotheek Graaf Zan Vlaanderenplein 40 09 266 7000 LIÈGE SETTLING IN French Community Libraries 02 413 2234 www.cfwb.be Post offices Main post offices are generally open Monday to Friday from 9am to 6pm, with some open half the day on Saturdays. The branch at Brussels' southern station (Gare du Midi/Brussel-Zuid) is open 24 hours a day. The post office experience can be gruelling: branches are understaffed and overly bureaucratic, and it can take an age to reach one of the few open windows. Unfortunately, there are few other places to buy stamps, though the main post offices now have shops where you can buy them without the queues. When posting a letter, particularly overseas, be aware of its size and weight: it should be within the strict limits for each postal tariff, and also the priority system (first class) for domestic and international posting. Information, including details about prices, sizes and weights, is on the post office website (in English): http://pv.en.bpg.post.be. 66 Bibliothèque Centrale Chiroux-Croisiers rue des Croisiers 15 4000 Liège, 04 232 8686 BELGIUM EXPAT SURVIVAL GUIDE MAJOR POST OFFICES ANTWERP Antwerpen 14 Pelikaanstraat 16 03 229 0380 BRUSSELS Bruxelles 1 Boulevard Anspach 1 02 226 9700 GHENT Ghent 2 Lange Kruisstraat 55 09 269 2750 LIÈGE Liège 20 Rue de la Régence 26 04 223 4084 WWW.EXPATICA.COM 10. BE guide - settling_in.qxp 2005-09-21 23:27 Page 67 10[1]. BE guide - settling_in.qxd 08/09/2005 15:38 Page 68 SETTLING IN Embassies 68 ARGENTINA FRANCE NEW ZEALAND 02 647 7812 02 548 8711 02 512 1040 AUSTRALIA GERMANY NORWAY 02 286 0500 02 774 1911 02 646 0780 AUSTRIA (TRADE) GREECE POLAND 02 289 0700 02 648 3302 02 771 6815 BOSNIA-HERZEGOVINA HUNGARY PORTUGAL 02 644 2008 02 343 6790 02 533 0700 BRAZIL IRELAND ROMANIA 02 640 2015 02 230 5337 02 345 2680 BULGARIA INDIA RUSSIA 02 374 5963 02 640 9140 02 374 6886 CANADA INDONESIA SLOVAKIA 02 741 0611 02 771 2014 02 346 4342 CHILE ISRAEL SLOVENIA 02 280 1620 02 373 5500 02 646 8444 CHINA ITALY SOUTH AFRICA 02 771 3309 02 643 3850 02 285 4400 CROATIA JAPAN SPAIN 02 644 6510 02 511 2307 02 230 0340 CYPRUS LATVIA SWEDEN 02 735 3510 02 344 1682 02 289 5760 CZECH REPUBLIC LITHUANIA SWITZERLAND 02 641 8930 02 772 2750 02 285 4350 CYPRUS LUXEMBOURG TURKEY 02 735 3510 02 737 5700 02 513 4095 DENMARK MACEDONIA UKRAINE 02 233 0900 02 732 9108 02 379 2100 EGYPT MALTA UNITED KINGDOM 02 663 5800 02 343 0195 02 287 6343/6231 ESTONIA MEXICO UNITED STATES 02 779 0755 02 629 0777 02 508 2111 FINLAND THE NETHERLANDS 02 287 1212 02 679 1711 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM p69.qxp 2005-09-14 22:51 Page 59 Need an office? move in today ! Instant offices Meeting rooms • Fully-equipped offices • Prime locations • State-of-the-art IT High speed access to our high-tech network and to the internet Protection of your valuable data (daily backup, firewall…) Customized headquarter access (leased lines, VPN, ISDN…) • Multilingual support staff • Flexible terms • Fully-equipped meeting rooms with audio visual equipment Virtual offices NCI Business Center Park Léopold (European Parliament) NCI Business Center (Louise Tower) Locations Brussels • Avenue Louise 149 (Louise Tower) • Rue Wiertz 50 (European Parliament) Brussels Airport • Culliganlaan 1b (Diegem) South of Brussels (Wavre - LLN) • Avenue Pasteur 6 (Collines de Wavre) • Business addresses • Personalized answering services NCI Business Center Twin Squares (Diegem) NCI Business Center (Collines de Wavre) www.nci.be TM Member of the Belgian Office Business Centers Association and the Locartis network The world is your office Tel.: +32 (0)2 535 75 11 Fax: +32 (0)2 535 75 75 e-mail: business@nci.be Brussels matters For an independent view of the EU read European Voice The leading newspaper for: the best EU jobs top EU-related courses seventh annual EU Studies Fair (Brussels, 18 February 2006) EV Subscriptions: www.europeanvoice.com/subscribe EU Jobs: www.europeanvoice.com/eujobs EU Studies: www.europeanvoice.com/eustudies 11. BE guide - transport.qxd 08/09/2005 15:44 Page 70 Public transport Belgium has a reasonably good public transport system. Here is a basic guide to local transport, national and international trains, airports and taxis. ANTWERP The public transport system, run by De Lijn, is made up of trams and buses, with an underground tram line running through the city and under the Schelde. Multiple-ride and season tickets can be bought at De Lijn booths, some newsagents, banks and train stations. Single tickets can be bought from the tram or bus driver, though they’re more expensive. TRAVEL AND TRANSPORT BRUSSELS Transport in the city is run by MIVB/STIB; outside the centre, buses are managed by De Lijn in Flanders and TEC in Wallonia. Tickets are not interchangeable. In central Brussels, buy multiple-ride and season tickets from MIVB/STIB offices at the metro station and special booths around the city. Only single tickets can be bought from bus and tram drivers. Multiple-ride tickets can be bought for five or 10 journeys, and like single tickets, they must be time-stamped in the orange DOMESTIC TRAINS The dense train network in Belgium is state-owned and operated by SNCB/NMBS. For the most part it is efficient and inexpensive. Booking is best done before boarding or on the Internet; it is possible to buy a ticket from the conductor, but they charge full price. There are various ways of reducing costs, such as the B-rail pass, and making return trips at weekends, which is much cheaper. Some main lines will soon introduce ticket machines on trains to ease the burden at the oft-understaffed ticket offices. The website is an excellent resource and has information in English. continued on page 72 ANTWERP GHENT INTERNATIONAL TRAINS De Lijn Antwerpen 070 220 200 www.delijn.be De Lijn (Oost-Vlaanderen) 070 220 200 www.delijn.be SNCB/NMBS International 02 528 2828 www.b-rail.be BRUSSELS LIÈGE MIVB/STIB 02 515 2000 www.stib.irisnet.be TEC Liège 04 361 9444 www.tec-liege-verviers.be Eurostar 02 528 2828 www.eurostar.com De Lijn 070 220 200 www.delijn.be DOMESTIC TRAINS TGV 02 528 2828 www.tgv.com SNCB/NMBS Domestic 02 555 2555 www.b-rail.be Thalys 02 528 2828 www.thalys.com TEC 04 361 9444 70 machines on board. You can then travel anywhere within the hour, on bus, tram or metro, but you must stamp again each time you change. BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 11. BE guide - transport.qxp 2005-09-14 21:22 Page 71 As from: per day Special rates for expats with Hertz As an expatriate you don’t always have a car at your disposal. Well, why not consider renting a car? For expats, Hertz has special price offers (www.hertz.be/expats) as of € 20 per day for a cat. A (similar to Ford Fiesta). The car shown is a cat S (Chrysler Voyager Stow'n Go) available as from € 78.50 per day. You don’t have to worry about anything: Hertz can satisfy nearly all your wishes: do you want a car with automatic gears? Do you want 4 or 7 seats or 4 seats and a lot of storage capacity? Or do you prefer to have a GPS system, so that you don’t lose your way in your new hometown? Even child seats are at your disposal, and of course, air conditioning. For information and Reservation Website: www.hertz.be/expats - Phone: 02 / 717 32 01 Simply quote: CDP 618521 11. BE guide - transport.qxd 08/09/2005 15:44 Page 72 Public transport continued from page 70 Brussels INTERNATIONAL TRAINS Public transport from Brussels Airport consists of trains and buses. The Airport Express train runs four times an hour at peak times, dropping to twice hourly on Sundays and bank holidays. A number 12 express bus runs every 30 minutes between the airport and Rond-Point Schuman. A taxi ride into town is reasonably quick but expensive at around EUR 40. Belgium is the rail crossroads of Europe, with trains coming into Brussels from all directions. TRAVEL AND TRANSPORT The Gare du Midi/Zuid is the terminus for Eurostar trains coming from London and Lille, French TGV trains, and the Belgian/Dutch jointly owned Thalys, which connects France, Holland and Germany. You can also take conventional EuroCity trains to most European cities. Bookings for the high-speed train services can be made on the Belgian railways website. If you want to drive to England, it's a short trip to Calais for the Eurostar shuttle. AIRPORTS The country's main international airport is Brussels Airport Zaventem. Charleroi, also known as Brussels South, is used mainly by Ryanair. There are small provincial airports in Antwerp and Liège, used mostly by cityhopper planes. Antwerp Antwerp International Airport 03 285 6500 www.antwerpairport.be From Brussels South Charleroi, Ryanair offers a bus into Brussels for each of its flights, which takes around an hour to get into town. The dropoff point is Gare du Midi/Zuid. Taxis are an expensive option at around EUR 80. Be aware that parking restrictions are currently in place while a new terminal is being built. Brussels Airport Zaventem 02 753 3913 Flight information 0900 70000 www.brusselsairport.be Brussels South Charleroi Airport 071 25 1211 www.charleroi-airport.com Liège Liège Airport 04 234 8411 www.liegeairport.com TAXIS In general, you cannot hail a taxi on the street in Belgium: instead, they wait at special ranks, or you can phone one to come and get you. All taxis are metered and have different tariffs for the city centre and outskirts. All information, including the driver number, should be clearly displayed inside the taxi, often hanging on the back of the front passenger seat. Tips are included in the meter price. 72 BELGIUM EXPAT SURVIVAL GUIDE Brussels Region Taxi Information 02 204 1404 Antwerp Taxi 03 238 3838 V-Tax NV (Ghent ) 09 225 2525 Noveltax (Liège) 04 252 5252 WWW.EXPATICA.COM 11. BE guide - transport.qxd 08/09/2005 15:45 Page 73 Driving and parking Driving in Belgium can be an experience, to say the least. Here’s a quick trip through licences, taxes, speed limits, traffic information and parking. DRIVING LICENCE Citizens of EU member countries do not need to obtain Belgian licences. Other foreigners residing here permanently can use an international driving licence at first but should apply for a Belgian one on receiving an identity card. A Belgian licence will be given automatically to anyone holding one from any EU member state, Israel, Japan, Malta, Norway, Pakistan, Philippines, Switzerland or the USA. vendor but the Administration des Contributions Directes. ROAD TAX How much road tax you pay annually is also based on the power of your engine as well as whether your car is used to transport passengers or merchandise. INSURANCE For information about insurance, see p. 26. SPEED LIMITS Speed limits are 30/50kph in built-up areas, 70/90kph out of town, and 120kph on motorways and four-lane roads. REGISTRATION TAX As you enter any town or village, the speed limit comes into effect as you pass the white sign bearing the place's name. This costs EUR 62 for a number plate, which stays with you, not the car. You get the rear plate in the post and must go to a shop to have the front one made! Radar speed traps are common, particularly on the motorways. TRAVEL AND TRANSPORT An application must be made at the local town hall, usually at the same time as you register for residency. You must bring your current driver's licence, two passport-type photographs and a residence permit. Expect several weeks' delay before receiving the Belgian licence. TRAFFIC INFORMATION CIRCULATION TAX This is a one-off payment made when you buy a car; the amount is based on the power of the engine. You do not pay the The number for all of Belgium is 0900 10 280. The line is open seven days a week from 6am to 11pm with information on conditions all over Belgium and abroad. PARKING Pay for parking in town centres by using a meter or - in 'blue zones' -a disc showing your time of arrival, which you can buy from the police, garages and tobacconists. To use a meter, buy a ticket from a machine and place it on the dashboard so the hours of validity are visible. On some roads parking is on one side of the road or the other only, depending on WWW.EXPATICA.COM the day. Also watch for temporary signs indicating that a certain road needs to be kept clear for road works or the like. If you disobey, your car will be towed. Certain busy streets are marked with a red triangle (‘Axe Rouge/Ax Rode’), meaning parking is not allowed from 7am to 9.30am and from 4pm to 6pm. A yellow line on the kerb indicates no parking at any time. BELGIUM EXPAT SURVIVAL GUIDE 73 12[1]. BE guide - listings_and_index_mm.qxd 08/09/2005 15:48 Page 74 Groups and clubs Groups, clubs and societies are a great way to meet other expats. Here is a selection of just a few in Belgium that you could try out. ARTS AND THEATRE Antwerp Decorative & Fine Arts Society http://home.tiscali.be/adfas Trudy Debise 03 646 0717 British American Theatrical Society (BATS) www.bats-antwerp.org bats_info@yahoo.com LISTINGS AND INDEX American Theatre Company http://atc-brussels.com info@atc-brussels.com Art Perspectives International www.artperspectives.org api@artperspectives.org Bridfas, England's National Decorative & Fine Arts Society julianhs@skynet.be 02 725 7851 Brussels Historical Association 010 84 4370 Brussels Shakespeare Society www.shaksoc.com shaksocbe@hotmail.com English Theatre Brussels (comedy club) http://users.skynet.be/am26 9035/ecc dianadeeks@hotmail.com Irish Theatre Group www.irishtheatregroup.be ebates@eamonnbates.com 74 EXPAT ASSOCIATIONS: AMERICAN American Belgian Association aba@skynet.be 03 232 9216 American Women's Club of Antwerp www.awcantwerp.org membership@awcantwerp. org American-Belgian Association 03 226 4936 American Club of Brussels www.americanclubbrussels.org info@americanclubbrussels.org American Women's Club of Brussels www.awcb.org/club/awcb awcb@awcb.org 02 358 4753 EXPAT ASSOCIATIONS: BRITISH Antwerp British Community Association http://members.lycos.co.uk/ ABCA ardos.bvba@skynet.be Antwerp British Women www.antwerpbritishwomen.org membership@abiw.org Royal British Legion 02 767 9090 BELGIUM EXPAT SURVIVAL GUIDE British & Commonwealth Women's Club www.bcwcb.org membership@bcwcb.org British Charitable Fund bruce.guy@skynet.be 02 767 7103 Brussels British Community Association www.britishinbrussels.com Royal Belgo British Union 02 672 1809 Welsh Society of Brussels Rhodri.Thomas@cec.eu.int 02 299 5822 EXPAT ASSOCIATIONS: OTHER Antwerp Indian Association 03 232 1910 Antwerp International Christian Women's Club 03 685 3194 Antwerpse Kring voor Scandinavië http://users.belgacom.net/ aks deboel@antwerpen.be International Women's Contact Antwerp marion.kolln@pandora.be 0479 227 417 Irish Club of Belgium www.irishclub.be icb@skynet.be WWW.EXPATICA.COM 12[1]. BE guide - listings_and_index_mm.qxd 08/09/2005 15:58 Page 75 Groups and clubs Israelitische Gemeente van Antwerpen info@shomre-hadas.be 03 232 0187 Australia Society www.aussieworld.com/ ausoc ausoc@aussieworld.com Canadian Women's Club of Belgium 02 741 0611 Cercle Ben Gourion info@radiojudaica.be 02 648 1859 International Christian Fellowship www.brussels-vineyard.net office@brussels-vineyard.net 02 734 9444 Professional Women International www.pwi.be cristina@pwi.be Suomi-Klubi asbl (Finnish club) www.suomi-klubi.com Svenska Klubben (Swedish club) www.svenskaklubben.be Women's International Club Brussels www.wicbrussels.com Friends International www.friends.easynet.be roque.barbosa@skynet.be MUSIC, SONG AND DANCE Lions Club of Belgium www.lions.be info@lions.be The Swinging Posse & Clover Leaf Clogging Club (square dancing) 03 238 6885 Brussels Choral Society www.brusselschoralsociety.com bruchosoc@yahoo.com Rotary International www.rotary.belux.org rotary@rotary.belux.org 02 420 3500 Rotary Club Liege 04 222 1810 Brussels Light Opera Company www.bloc-brussels.be peter.lemerle@skynet.be TRAVEL AND RECREATION Brussels Madrigal Singers www.brusselsmadrigals.be 02 772 3715 ARMED SERVICES International Chorale of Brussels 02 653 6411 SOCIAL Brussels Contact (international singles' social group) 010 22 9149 Brussels Hash House Harriers www.bmph3.com 0497 57 06 96 Caledonian Society www.calsoc.be 02 653 1135 Eurotravel Club Ray Walker 02 285 7799 Royal Naval Association roy.hoskin@freegates.be 04 370 1383 YOUTH Belgian Scouts www.lesscouts.be 02 508 1200 LISTINGS AND INDEX English-Speaking Union of Belgium www.esu.org 02 375 1432 meveraert@hotmail.com 015 715 767 Boy Scouts of America http://tac-bsa.org British Guides Association 02 657 7845 Brussels Youth Theatre Society pat.robinson@skynet.be 02 675 5464 First Brussels British Scouts www.firstbrussels.be For a complete list of expat groups and clubs in Belgium, visit www.expatica.com/belgium WWW.EXPATICA.COM BELGIUM EXPAT SURVIVAL GUIDE 75 12[1]. BE guide - listings_and_index_mm.qxd 08/09/2005 17:42 Page 76 Religious services ANTWERP Antwerp International Protestant Church 03 644 2046 Church of England & Episcopalian Anglican Church of St Boniface 03 239 3339 LISTINGS AND INDEX International Baptist Church of Antwerp 03 232 8047 International Baptist Church www.ibcbrussels.org 02 731 9900 International Christian Fellowship 02 734 9444 International Protestant Church www.ipcbrussels.org 02 673 0581 BRUSSELS AND SURROUNDS Our Lady of Mercy Parish www.acl.be/Localinfo/ Useful/parish.htm 02 354 5343 All Saints Episcopal Church www.episcopalchurch.org/ europe/waterloo 02 384 3556 Sacre Coeur Roman Catholic Church 02 720 1970 Beth Hillel Synagogue 02 332 2528 Cornerstone International Church www.cornerstone.be 02 657 2253 East Brussels Church of God (Protestant) 02 767 9129 Holy Trinity Anglican Church www.htbrussels.com 02 511 7183 First Church of Christ Scientist Brussels 02 647 6456 GHENT St John's Anglican Church 09 222 3659 LIÈGE English Speaking Church of Liège 085 844 482 For updates to this list. please see www.expatica.com/belgium St Andrew's Church of Scotland http://www.churchofscotland.be/index.html 02 672 4056 St Anthony's Roman Catholic Parish 02 720 1970 St Nicholas Roman Catholic Church 02 511 8178 St Paul's Tervuren Anglican Church www.stpaulstervuren.be 02 767 3435 Synagogue de Bruxelles 02 512 4334 Want to meet other expats? Try Expatica’s popular Expat Nights. See www.expatica.com/night 76 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 12[1]. BE guide - listings_and_index_mm.qxd 08/09/2005 16:00 Page 77 Phone book decoder Looking for a product or service? Here is a translation, in French and Dutch, of the most common Yellow Pages subject headings an expat might come across. CHILDREN'S HOSPITAL GARDEN CENTRE Comptable Boekhouder Hôpital pour enfants Kinderziekenhuis Centre de Jardinage Tuincentrum AIRLINE DENTIST HAIRDRESSER Compagnie Aérienne Luchtvaartmaatschappij Dentiste Tandarts Salon de Coiffure Kapper BABY GOODS DEPARTMENT STORE HEALTH CLUB Articles pour Bébés Baby artikelen Grand Magasin Warenhuis Centre de Fitnesse Fitness Centrum BEAUTICIAN DO-IT-YOURSELF HOUSEWARES Institut de Beauté Schoonheidsspecialist Bricolage Doe-het-zelf Articles de Ménage et de Cuisine, Bazars Huishoud Artikelen BOOKSHOP DOCTOR Librairie Boekhandel Médecin Huisarts/arts specialist BUILDER DRUGSTORE Entrepreneur - Bâtiment Aannemer Droguerie Drogisterij CAR DEALER DRY CLEANER Concessionaire-Auto Auto-Dealer Nettoyage à sec Stomerij CAR RENTALS ELECTRICAL APPLIANCES Location-Auto Auto Verhuur Electroménager Huishoud Apparaten en Artikelen MOVING COMPANIES EMPLOYMENT OFFICES REALTOR Bureau de Placement Arbeidsbureau (government) Intérimaire Uitzendbureau (private) Agences Immobilières Makelaar INSURANCE Assurance Verzekering LANGUAGE SCHOOL Ecole de Langues Talenonderwijs LAWYER Avocat/Notaire Advocaat LISTINGS AND INDEX ACCOUNTANT Déménagement Verhuizingen CAR REPAIR Garage Garage CHEMIST (PRESCRIPTIVE) Pharmacie Apotheek CHEMIST (OTHER ITEMS) Droguerie Drogisterij CHILDREN'S CLOTHING Vêtements pour enfants Kinderkleding WWW.EXPATICA.COM TAX CONSULTANT EYE DOCTOR Conseils fiscaux Belastingadviseur Optometriste Oogarts TRAVEL AGENT FURNITURE Agence de Voyage Reisburo Meubles Meubelen BELGIUM EXPAT SURVIVAL GUIDE 77 12[1]. BE guide - listings_and_index_mm.qxd 08/09/2005 16:01 Page 78 LISTINGS AND INDEX Weights and measures WOMEN’S CLOTHING MEN’S SHIRTS US 6 8 10 12 14 16 18 20 US 14½ 15 15½ 16 16½ 17 17½ UK 8 10 12 14 16 18 20 22 BE 36 38 40 42 44 46 48 50 UK 14½ 15 15½ 16 16½ 17 17½ WOMEN’S SHOES MEN’S SHOES US 5½ 6 6½ 7 7½ 8 US 8 8½ 9 9½ 10 UK 3½ 4 4½ 5 5½ 6 BE 36.5 37 37.5 38 38.5 39 UK 7½ 8 8½ 9 9½ BE 37 38 39 41 42 43 44 BE 40 42 43 44 45 MEN’S CLOTHING MEN’S SWEATERS US 36 38 40 42 44 US small medium large x-large UK 36 38 40 42 44 BE 46 48 50 52 54 UK 34 36-38 40 42-44 BE 44 46-48 50 52-54 LINEAR MEASURES 1 centimetre 2.54 centimetres 30.05 centimetres 91.4 centimetres 1 meter 1 kilometer (1000 m) 1.609344 kilometers LIQUID MEASURES DRY MEASURES 0.39 inch 1 inch 1 foot 1 yard 39.37 inches 0.62137 miles 1 mile g 30 115 170 225 450 ml fl oz 30 60 150 240 300 450 900 1000 1 2 5 8 10 15 32 34 oz 1 4 6 8 16 (1lb) OVEN TEMPERATURES OVEN C very cool cool warm moderate fairly hot hot 130 150 170 180 200 220+ THERMOMETER F GAS MARK 260 300 325 350 380 460 0.5-1 2 3 5 5-6 7-8 BODY TEMPERATURE C F C F 25 23 20 18 15 13 10 8 5 3 0 -5 -10 -15 77 73 68 64 59 55 50 46 41 37 32 23 14 5 36.0 36.5 37.0 37.5 38.0 38.5 39.0 39.5 40.0 40.5 41.0 96.8 97.7 98.6 99.5 100.4 101.3 102.2 103.1 104.0 104.9 105.8 Keep up to date with the Belgian news every weekday — in English! Visit www.expatica.com 78 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 12[1]. BE guide - listings_and_index_mm.qxd 08/09/2005 16:01 Page 79 Emergency numbers EMERGENCY SITUATIONS EU-wide emergency line, all services 112 Fire or ambulance 100 Red Cross ambulance 105 Police 101 HELPLINES 110 Télé-Accueil (counselling - French) 107 Tele - Onthaal (counselling - Flemish) 106 Infor-Drogues 02 227 5252 Suicide counselling (French) 0800 32123 Suicide counselling (Flemish) 02 649 9555 MEDICAL SERVICES Anti-poison centre 070 245 245 Chemists (on duty) 0900 10 500 Doctors (on duty) Brussels Rest of Belgium 02 479 1818 100 Dentists (on duty) Brussels Rest of Belgium 02 426 10 26 100 Vets (on duty) Brussels 02 479 9990 Animal ambulance 02 427 4275 LISTINGS AND INDEX Child Focus (abuse and missing) OTHER SERVICES Bank card lost or stolen 070 344 344 English-speaking Community Help Service in Brussels A volunteer counselling service for emotional problems and a daytime advice service.. Help Line www.chsbelgium.org WWW.EXPATICA.COM 02 648 4014 BELGIUM EXPAT SURVIVAL GUIDE 79 12[1]. BE guide - listings_and_index_mm.qxd 14/09/2005 15:46 Page 80 Advertisers index A M AC Montessori Antwerp International School Apoyar Networks Art of Living 31 35 51 9 MaasMechelen Village Macnash Associates MAP Relocations 7 35 31 17 N B Boston University Brussels British International School of Brussels British School of Brussels Brussels Business Flats C 11 Inside Back Cover 19 49 D DaVinci International School De Rand LISTINGS AND INDEX Montessori House Belgium Montgomery Hotel Brussels 33 21 NCI Business Center NOA Real Estate 69 17 O Caroline Driesen Ceran Lingua International Citadines Corpus Pilates 35 41 Open University O’Reillys 39 57 P Personal Trainer Belgium Pierpont Golf Club PPP Healthcare 49 67 45 R E Euro*MBA Desk Open Universiteit Nederland Euromut European Parliament Sports Centre European Voice EZ-Relocation 41 47 49 69 9 F Fondation 9 Fortis 41 3 H Rob 55 S SAAB Beherman European St John's International School Waterloo Soul Resto Back Cover 37 57 U United Business Institutes 39 V Hertz Homepost Furniture Rental 71 19 Vlerick Leuven Gent Management School 7 W I Immo 2002 ING International Montessori School 17 25 33 Wellness Paradise 29 59 51 X X-BO XP Relocation K KBC Kitty O Sheas 53 Inside Front Cover 11 65 Inside Front Cover Z Ziegler 9 L Le Living Room 59 To advertise in next year’s guide, please contact David McGowan at sales@expatica.com 80 BELGIUM EXPAT SURVIVAL GUIDE WWW.EXPATICA.COM 1. BE guide - covers.qxp 2005-09-14 17:12 Page 2 1. BE guide - covers.qxp 2005-08-17 15:28 Page 5