BIDvoice - Bidvest

Transcription

BIDvoice - Bidvest

Bid
QUARTERLY magazine for BIDVEST people
issue one 2007
Ship unloader
launch at
SABT
See page 4
u7u14 u30 u40u47 u53
Bidvoice
Contents
Corporate communiqué
Best CEO and
employer survey
Meet the Dinatla
shareholders
Caterplus course
2-9
Edvoice
Hello everyone
2
There’s no doubt about it, we
are all working for the most in-
8
credibly interesting, exciting and
diverse Group. There is always
10
something really amazing to
learn and report.
Divisional roundabout
Aloe Ridge conference
Always fresh flowers
for the office
McCarthy opens first
Mahindra in the Cape 10-27
15
On the one hand, we have SABT MW5’s new world-class ship
unloader, able to handle 800 tons of free-flowing cargo an hour.
Then, on the other hand, Group company Execuflora’s new faux
“fresh” flowers division helps create attractive and pleasing workplace environments.
17
These are but two of our myriad services and products on four
continents. One thing remains constant – you, the Bidvest people,
whose hands pull the levers, press the buttons, handle the logistics,
26
drive the vehicles, and make the deliveries.
Read also the story of the wonderful accomplishments of our
Employee connection
28
Profile on…
30
own initiatives and innovations they are actively and positively, in
countless ways, conserving and sustaining their companies and our
environment for the future.
Look out, too, for the articles on healthcare we will be running
from this issue onwards. Good health is important for a good life.
And this time The Village centre pullout guides you around our
36
Working in harmony
Group’s intranet, and has some special offers on frivolous, but fun,
38-45
ring tones and screen savers.
Last but not least, the Bidvest ethics line has been relaunched.
Please take note and “do the right thing.”
Doctor Jagot advises:
All about TB
38
The Pure-O man
does good work
42
A heart-wrenching
experience
44
The mixed bag
Rotary walk
colleagues in 3663 UK, who have taken responsibility for doing
their share towards sustainability in their businesses. Through their
Cleaning up the
competition
Long service awards
and retirements
28-37
Until the next time, go well!
Jenny M
Editorial team
Jenny Meilhon • editor
Jack Hochfeld • Group communications
Send contributions to
46-53
46
The first since the
merger
47
Waltons blood drive
50
Jenny Meilhon, Editor, Bidvoice, The Bidvest Group
P O Box 87274, Houghton, 2041, South Africa
Tel: +27 (11) 731 7600/731 7649 • Fax: +27 (11) 880 3254/086 510 2385
E-mail: jennym@mymarket.com
2007 deadline dates for copy to editor
February 28 • May 7 • August 7
Bidvoice is published quarterly by The Bidvest Group Limited
for the people of Bidvest companies, worldwide. Its mission is
to communicate the news and growth of the Group, to inform
about Bidvest companies, their services and products and to
encourage mutual understanding and the will to succeed.
Design and layout: Bastion Graphics • Printers: Phakama Print
Cover photograph: Roy Reed Photography
quarterly magazine for bidvest people • issue one 2007
Bidvoice
Quarterly highlights
SABT takes South
Africa into super
cargo-handling era
The media was out in force at Maydon Wharf when SABT
unveiled Africa’s fastest and largest grain ship unloader at a
ceremony attended by Bidvest CE, Brian Joffe and Bidfreight CE,
Anthony Dawe.
The SKT ship unloader from Buhler of Switzerland can handle 800 tons
of free-flowing cargo an hour.
“Understandably the focus was on the machine, but the men and women
of SABT are capable of some remarkable performance statistics,” says
SABT MD, Koos Smith.
From left: Shipping overseers, Amos Ntombela and Albert Ngcobo, logistics
manager, Dhesigen Moodley and shipping supervisor, Tommy Cheary.
Bidvest ethics line is
relaunched
Fraud, crime and theft are
Graduate
Academy
increasing in South Africa.
The Bidvest Graduate Academy
Too often, these go undetected and
will be launched in May 2007.
are unreported, resulting in financial
This academy will further test
losses to the detriment of a company
those graduates who excelled in
and its employees.
the first stage.
In the top five
for excellent
sustainability Combining Bidvest
reporting
buying power
Bidvest was placed in the top five
Bidprocure, a business falling under Bidserv, has been
for excellence in sustainability
launched. Bidprocure enables any and all Bidvest com-
reporting.
panies to reduce their procurement costs.
The survey, organised by Ernst &
Bidprocure’s mission is to optimise procurement through-
Young, ranked all 58 companies
out Bidvest by analysing current practices, coordinating
currently listed on the JSE’s Socially
suppliers, negotiating rebates or Group deals and advertising
Responsible Index.
these throughout the Group.
1
Bidvoice
Bidvest in top 5
Excellence in sustainability reporting is a response to the ever-increasing focus and challenges that companies
face around reporting on their sustainable development activities.
Organised and approached in the same way as its sister/parent award, excellence in corporate reporting, the objective is firstly to recognise and commend those who report comprehensively and secondly to improve the quality of
reporting by all companies.
The survey, organised by Ernst & Young, ranks all companies listed on the JSE’s Socially Responsible Investment
Index (SRI) and reports are adjudicated by leading professors Alex van der Watt and Ben Marx from The University of
Johannesburg. The sustainability reports are rated from “other” to “excellent” and the top five companies are then selected from
the “excellent” category. Bidvest’s sustainability report was rated third after Sasol in first place and Anglo Platinum in second place in the annual Excellence in Sustainability Reporting (ESR) Awards. BHP Billiton took fourth place followed by Kumba in fifth.
Congratulations to Jack Hochfeld and the communications team and good luck in the next survey.
Best CEO and employer survey
A company you can trust
Bidvest remains a company widely admired.
admiration: trust, brand, leadership, competence,
Equally, its chief executive, Brian Joffe,
social responsibility and (rated most important)
continues to be held in high esteem. This is
financial governance and this year included meas-
for each of the top three companies. Respond-
not conceit or egotism. It’s the finding of a re-
ures of brand power and company trust.
ents were prompted and asked whether they
spected annual survey of most admired CEOs
Researchers conducted 210 interviews (by
and companies. It’s compiled by the research
telephone, fax or email) with senior executives and
organisation, Ask Afrika.
directors sampled from the Johannesburg Stock
The latest survey (2006) found
three “most admired CEOs.”
Some 100 random interviews were conducted
knew of the company and CEO in question.
Their answers were ranked on the 0 to 10 scale.
In an environment in which business leaders
are expected to be calm, resource-
that Bidvest was South Africa’s
ful, insightful and unfailingly ener-
fourth most admired company and
getic in working for shareholders,
Brian Joffe was the second most
staff and society, the survey found
admired boss. (SA Breweries,
that Jack Maree and Brian Joffe
Anglo American and Standard Bank
shared similar business attributes
ranked higher among the compa-
that garner respect in their own
nies, and Standard Bank’s Jacko
business sectors and the broader
Maree was the most admired CEO.)
marketplace.
Ask Afrika’s “most admired com-
Both are known as low-key, even
pany measurement” aims to set a
shy, individuals who knuckle down
guideline that helps stakeholders to
to getting the job done. Both are
identify the core building blocks of
highly respected for their direct –
organisational success and to focus
some might say blunt – business
on their businesses in an integrated
style. Neither tolerates fools. Both
way to optimise business output.
The measurement also identifies business
practices that make companies both highly re-
deliberately shun the limelight and
Exchange Handbook and rated spontaneous
are wheeled into the public only when it’s manda-
answers on a scale from 0 to 10.
tory for them to represent the interests of the
The 10 “most admired companies” and most
garded and highly successful, thus affecting their
companies they work for.
bottom lines. “It focuses beyond the hard finan-
admired CEOs were ranked according to the
cial indicators and encapsulates the softer issues
number (by percentage) of times they were
is particularly well known outside business circles,
of companies – those that define their admira-
mentioned. This year’s survey included a new
with public awareness of Jaco Maree and his role
tion,” says Ask Afrika’s MD, Andrea Rademeyer.
“prompted” rating, by the general public, of the
at Standard Bank at 30% and Brian Joffe at 33%.
Ask Afrika defined six traits that drive company
2
top three “most admired companies” and the top
Ask Afrika’s research showed that neither man
Bidvoice
Greetings from Brian Joffe
As we enter the second quarter of 2007, I should like to share with you a quotation from our Group’s
2006 annual report to help you reflect upon personal ownership as we progress through the year.
“Once seeds take root, each
individual has the authority and
responsibility to deliver results.
Coupled with pride and
commitment, a future full of
potential awaits.”
B
idvest’s seed took root 18 years ago and in each of those years Bidvest has grown ever stronger
through you, our employees, now numbering over 93 000.
Among all of you is the emerging new generation of Bidvest managers who are encouraged to grow
personally in the context of business growth. I have every confidence in the ability of the Group’s versatile leaders
to adapt and grow the business during this year and in the years to come. The Bidvest Academy has played a
large part in identifying those young men and women who will be tomorrow’s Group leaders.
This year we have inaugurated our Graduate Academy which will further test those graduates who excelled in
the first stage.
You will read in the pages of this edition of Bidvoice that we have relaunched our Bidvest ethics line. Sadly, it
is a fact of life that crime exists – fraud, theft, corruption, intimidation and dishonesty may be found at all levels of
the community. Should crime occur within Bidvest this would be detrimental to the growth and prosperity of our
Group and its people and I urge you not to be afraid to do the right thing by reporting to the Bidvest ethics line
any suspicions you might have of wrongdoing.
On a no less serious note, I would like all of you to be aware of the increasing importance of sustainability in
our world. All businesses face a growing obligation, and indeed challenge, to address persistent environmental
and social issues. Many of our companies are doing good work in these areas and our UK company 3663, in
particular, has received a number of environmental and social awards. Inside you will find a case-study on 3663’s
achievements over the past decade, from which you may well gain ideas on what you can do to add to your
own company’s efforts in this regard.
By the time you receive this edition of Bidvoice, our Group’s half-year results will have been announced and
will be available on the Bidvest website, The Village and all company notice boards.
I extend my heartfelt thanks to all of you for your contribution and team effort during 2006 and I look forward
to your continued commitment, passion and pride in Bidvest throughout 2007.
Proudly Bidvest as always.
Brian Joffe
Chief executive
3
Bidvoice
An outsized
Thinking big is core competence at SABT, the bulk terminal’s business unit within our Bidfreight
division, and its outsized vision sure made national headlines when it commissioned the latest
addition to its dockside infrastructure.
T
Wharf, Durban, when SABT unveiled
enough, the media focus was on the machine,
increase to 250 000 tons a month or three million
Africa’s fastest and largest grain ship
but the men and women of SABT are also capa-
tons a year. This is more than the combined ca-
unloader at a ceremony attended by Bidvest
ble of some remarkable performance statistics.
pacity of all other bulk terminals in South Africa.
chief executive, Brian Joffe, and Bidfreight
SABT, for instance, introduced Panamax-sized
The commissioning of the new unloader has
chief executive, Anthony Dawe.
he media were out in force at Maydon
Koos Smith told Bidvoice: “Understandably
SABT’s unloading capacity at the wharf will
grain shipments to the South African grain trade
spotlighted Bidfreight’s proactive approach to the
SABT managing director, Koos Smith, was also
at their Island View 3 terminal and also became
challenge of dealing with ever-increasing cargo
on hand to show off the “Giant of Maydon Wharf”
the first in the world to handle large volumes of
volumes at our ports.
to the assembled press corps and describe its
rice successfully with pneumatic unloaders.
vital statistics.
Though the new equipment can handle fully
“They are a great team and have put in a
laden Panamax vessels, the benefits will only be
tremendous effort to improve throughput and
fully realised when the Port of Durban deepens
land can handle 800 tons of free-flowing cargo an
efficiency and put the new ship unloader to work.
the Maydon Wharf berths.
hour, a rate that enables efficient discharge from
The challenge now is to optimise the efficiency
ships up to 80 000 deadweight tons. This puts
gains made possible by the new technology.”
The SKT ship unloader from Buhler of Switzer-
the SABT heavyweight into the global big league
as it means it can handle Panamax vessels –
ships so big they can only just squeeze through
the Panama Canal.
Brian Joffe told the media contingent that the
ship unloader is only part of Bidfreight’s current
R200 million capital expenditure programme
– strategic spending intended to improve the
nation’s cargo handling capabilities and ports
efficiency.
The ultra-modern technology harnessed by the
ship unloader will reduce average berth occupancy at the SABT MW5 terminal from 26 days
to 10 days per month. The system, which incorporates a large chain elevator, has a discharge
rate of 18 000 tons a day and is ideal for the soft
and dust-free handling of cargoes.
The ship unloader represents a R45-million
investment and completes Phase I of the SABT
terminal modernisation programme. Phase I also
included the upgrading of all conveyors and electrical reticulation and the installation of new crane
rails in order to accommodate the additional
weight of the new unloader.
4
For the moment, SABT has to lighten Panamaxsized vessels at its Island View terminal before
Bidvoice
vision
shifting the vessel to the Maydon Wharf terminal.
was modified to Bidfreight specifications that in-
The SABT Island View 3 terminal is the only
cluded the up-rating of the crane-lifting capacity
sub-Saharan grain terminal presently capable of
from 10 to 15 tons and the installation of video
handling a fully laden Panamax vessel, typically
feeds to ensure safe and efficient operation.
230 metres long, with a beam of 32 metres and
Advanced safety features include a fully
a draft requirement of 11,8 metres.
The National Ports Authority has already
committed to a major capital expenditure
programme to facilitate the handling of larger
vessels in the Port of Durban.
Koos Smith saluted the NPA for this initiative
enclosed operator cab with computerised controls, plant interlocking, overload sensors and
warning devices.
The new technology will operate in tandem
with Bidfreight’s existing Maydon Wharf bulk
cargo unloader, a system installed in 1976 with
and added: “This strategic process will take
an hourly capacity of 290 tons. They are Africa’s
some time, but must be included in the future
only mechanical unloaders south of Mombasa.
planning of private sector fixed investment.
The combined daily discharging capability of
SABT is known for developing innovative solu-
the two unloaders is 22 000 tons per day. This
tions and is proud to take the lead by installing
could result in freight savings of up to R28 per
new capacity and seeking new efficiencies.”
ton, a benefit that SABT will share with the
The standard design of the SKT unloader
importers.
The largest Proudly Bidvest logo in the Group
located on the agricultural silo of SABT’s
Maydon Wharf terminal, Durban.
In 2006, Bidfreight commissioned six new
SABT grain silos at a cost of R45 million and
a further R5 million was spent upgrading the
plant to all-weather loading and improving
landside traffic flows. In November, piling began ahead of the construction of another six
grain silos at a total installed cost of
R50 million.
SABT’s Maydon Wharf facility celebrated
30 years of operation in 2006 as well as
boasting the largest Proudly Bidvest logo
(12 metres long by 17 metres wide).
Unveiling the SKT ship unloader at SABT’s Maydon
Wharf terminal. From left: Anthony Dawe, Koos Smith
and Brian Joffe.
Picture courtesy of Independent Newspapers.
Photographer: Gcina Ndwalane.
5
Bidvoice
Bidvest Academy VI
rated the best yet
Table setting at
the Bidvest
Academy Vl gr
aduation.
Bidvest CE Brian Joffe presented
Bidvest Academy Vl graduates with
their certificates at a gala ceremony
held at the Sandton Sun’s Maroela
Room on November 2 2006.
I
n his congratulatory speech, Brian commented
that sophisticated United States journalists had
been speculating that Bidvest may be bidding for
a US foodservice company worth R44 billion.
This gives an indication of the status in which
Bidvest is viewed internationally. Already a leader in
South African business, Bidvest is likely to be a world
leader in the future. He congratulated the graduates
Bidvest CE Brian Joffe congratulates all graduates and is impressed by the commemorative booklet produced on Bidvest
Academy Vl.
on their excellent final presentations –
some of the best to date – and forecast
that one among the group of graduates
could well be the Bidvest CE of the future. “I often sit down and wonder why
Bidvest is so successful,” he added
“and the answer is all of you.”
A futher accolade was paid to the
graduates by Academy facilitator,
Jack Hochfeld, who revealed that
73% of the Academy Vl group were
in the top quadrant of their leader-
Above, left and right: Graduates process onto the stage to receive their certificates.
ship assessment and their raw
scores were the highest in the
Many talents emerged over the six months.
Here Sibusiso Hlongwa (far left) and Jayson
Kleinschmidt (below)
entertain graduates,
facilitators and
guests with song.
history of the Bidvest
Academy.
Academy Vll will
commence on
April 27 2007.
Launch of Graduate Academy
May 2007 will see the launch of the Bidvest Graduate
Academy. This academy will take the top graduates of
Bidvest Academies l, ll and lll to the next level of training
for top management positions in the Group.
*
Charmaine Hoods thanks Brian Joffe and Bidvest
for the life-changing opportunity that the academy has
proved for all the graduates of Bidvest Academy Vl.
Bidvoice
Don’t support it
– report wrongdoing to
the Bidvest ethics line!
Fraud, crime and theft are increasing in South Africa. Too often, these go
undetected and are unreported, resulting in financial losses to the detriment
of a company and its employees.
B
idvest is no different. We are committed to conducting healthy business practices with honesty and integrity, which
will not only ensure a stable employment environment but also ensure the continued success of Bidvest. Bidvest
encourages all stakeholders to make use of the Bidvest ethics line, an outsourced hotline service of Deloitte to report
any wrongdoing within the workplace.
The service, which is independently managed by Deloitte, offers employees the opportunity to remain totally anonymous when
making a tip-off. No one will know who reported the fraud or dishonest and inappropriate behaviour.
How does it work?
§
Anyone can contact Deloitte using the Bidvest ethics line’s dedicated FreeCall 0800 telephone number, e-mail
and the generic FreePost and FreeFax facilities.
§
Trained operators, using sophisticated call-centre equipment, will respond to calls in English, Afrikaans, Zulu, Sotho
or Xhosa, 24 hours per day, 365 days per year.
§
Operators will interview callers, probing for specific facts so as to record as much information and understand things
as clearly as possible.
§
The information is then analysed and forwarded to designated senior Bidvest officials who will decide on
corrective action.
§
Although you may choose to tell Deloitte who you are, the tip-off report will never reveal your identity
or even your gender (unless you choose your identity to be made known to Bidvest).
What are our contact details?
FreeCall phone:
0800 50 60 90
FreeCall fax:
0800 00 77 88
Unique e-mail:
bidvest@tip-offs.com
FreePost address: Tip-offs Anonymous®
FreePost
KZN 138
Umhlanga Rocks
4320
Don’t be part of the problem – be part of the solution.
Be bold and take a stand. Make a real difference and report what you know.
MAKE A PROFIT – DO IT THE RIGHT WAY
7
Bidvoice
Meet the Dinatla
In past editions of Bidvoice we introduced you to the three major shareholders in Dinatla
Investment Holdings (which owns 15% of Bidvest). We now introduce you to other
Dinatla shareholders and the services they provide throughout South Africa, beginning
with Tlhware Trading, Jalang Investments and Ukuvula Investments.
Tlhware Trading
Founded in North West Province in 2002, Tlhware Trading is
an investment company that finds and unlocks investment
opportunities for previously disadvantaged residents of
North West Province.
Tlhware currently has seven North West-based shareholders
and is chaired by Mike Gcabo. The other three directors are
Jeanette Mgwane, Constance Mashaba and Thapelo Tshephe,
who take turns in representing Tlhware on the Dinatla board.
Until recently Tlhware was purely an investment business
focusing on its Dinatla shareholding, but has recently decided
to broaden its scope to participate in the management and
Phathiwe Phalatsi
Nondi Nkuhlu
Jalang Investments
Jalang Investments, a women’s empowerment company, is the Gauteng member
operations of its interests.
As Mike Gcabo says: “We intend becoming one of
North West’s most active BEE investment companies so
that we can benefit more people in our region.
At this stage we are actively seeking new deals in investment, management and operations.”
For further information on Tlhware Trading, please contact
Mike Gcabo on 083 269 7822 or fax number 0866 707 034.
Mike’s email address is mikegcabo@mweb.co.za
of the Dinatla Consortium.
Jalang is actively seeking to grow by adding its expertise and energy to new
investments, and is presently in discussions with its KwaZulu-Natal counterparts
on combined ventures.
Phathiwe Phalatsi is Jalang’s current representative on the Dinatla Board, and
she co-manages the company with fellow shareholders Nondi Nkuhlu, Mapula
Moyo and Unathi Ngwenya.
Jalang recently launched Jalang People Solutions specialising in labour broking
and recruitment, using traditional recruiting methods alongside an innovative
internet-based system that enables job applicants to register their CVs on a dedicated website. A major user of Jalang People Solutions’ internet recruiting capability
is Bidvest’s Safcor Panalpina, the leading South African freight logistics corporation.
Another Bidvest partner is Concorde Travel, which has invited Jalang to grow
its management by appointing two Jalang shareholders to the Concorde board.
The beginning of construction for the Gautrain project is causing the province
to gear up for the long haul ahead, which Jalang views as a golden opportunity to
bid for procurement contracts and further build itself as an energetic and expanding representative of women’s interests in Gauteng.
Jalang Investments is based at the Safcor Panalpina head office adjacent to
OR Tambo International Airport in Gauteng.
For further information on Jalang Investments, please contact Phathiwe Phalatsi
Mike Gcabo
8
Jeanette Mgwane
on +27(11) 922 9600 or at phathip@safcorpanalpina.co.za
Bidvoice
shareholders
Ukuvula Investments
Founded in 2002, Ukuvula Investments meaning “to open up” in Xhosa, represents smaller Eastern Capebased BEE enterprises in pursuing BEE opportunities. Ukuvula’s successful association with Dinatla has
enabled its shareholders to unlock further down-stream BEE deals.
Port Elizabeth – based and comprising prominent regional entrepreneurs and black business leaders,
Ukuvula represents thirteen largely BEE Eastern Cape – based shareholders made up of investment companies, family trusts and private investors. Overseen by a board of directors, Ukuvula is managed full-time
by Neil Campher. Ukuvula’s chairman is Alfred da Costa, former chief executive of the Port Elizabeth
Alfred da Costa
Regional Chamber of Commerce and Industry, a non-executive director of Bidvest and a member of
the UNISA Council.
Other directors are George Yerolemou, managing partner of Ilithe Management Services (Pty) Ltd, and
Bulelwa Qupe, a recipient of the Technology for Woman in Business Award (TWIB) and National vicepresident of the South African Women’s Entrepreneur Network. Bulelwa also owns Buntu Marketing and
Exports, a BEE fishing company that exports its products to Europe. From a humble beginning as a fisherwoman, Bulelwa is now acquiring her own fishing vessel.
The fourth board member is Mkhuseli “Khusta” Jack, in earlier years a prominent anti-apartheid activist
and presently chairman of Emfuleni Resorts, which operates the Boardwalk Casino and Entertainment
World with Sun International. Khusta also represents Ilinge Development Services, an Eastern Cape com-
Neil Campher
pany with government contracts in the construction and telecommunications sectors.
Ukuvula continues to seek out investment opportunities to add to its Dinatla stake. Ukuvula shareholders have leveraged their Dinatla profile and influence to found Zikethele Trade and Investment 44
(trading as Ukuvula Ventures) to pursue specific industrial and manufacturing opportunities in this region.
So far it has clinched at least two transactions in industrial properties and medical rentals.
Ukuvula’s individual shareholders, too, have excelled, with Ilithe Technologies (Pty) Ltd being a prime
example. In the late 1990s Ilithe became a major owner in Breathetex Corporation, the award-winning
niche laminator of waterproof and breathable fabrics for military, security and protective and foul-weather
gear. Ilithe has since acquired a 40% interest in Eagle Workwear cc, which distributes personal and
protective equipment to government and corporates. Ilithe’s acquisition of 100% in automotive compo-
George Yerolemou
nent manufacturer Acoustex, together with its more recent 80% acquisition in industrial heavy equipment
distributor Universal Equipment, has generated strong growth.
Ukuvula Ventures and Ilithe have acquired 50% in Cape Town-based Priontex Medical, which rents
medical garments to Western Cape hospitals. Founding Ukuvula shareholder, Speedo Nondumo, recently
opened the very first Pick ’n Pay Family Store in the township of New Brighton.
Alfred da Costa is confident that Ukuvula’s future is bright, “We may represent smaller BEE investors who lack the necessary capacity to secure the bigger national deals, but the success of Dinatla has
proven that broad-based empowerment can build upon an initial major empowerment deal.”
For more information on Ukuvula Investments, contact Neil Campher on +27 (41) 373 3295 or email
ncampher@ilithe.co.za
Bulelwa Qupe
9
Bidvoice
Extensive sales training under way
Caterplus transform
their approach
Since late 2006 over 400 sales and frontline Caterplus employees have attended a two-day sales orientation course as the first phase of a division-wide sales
training programme designed to transform the typical employee’s approach to
sales interactions with customers.
Jack Hochfeld, who is responsible for
Peter added further, “Even in an ideal situation
are actually in the same business – to make
Bidvest’s corporate communications and also
students retain little of what they’re taught in
their customers happy. Our clients must see us
heads the Bidvest Academy, was given charge
the classroom – as little as 5%. But once I’ve
as partners in achieving their goals. In this age
of the Caterplus sales management pro-
opened their minds to new sales concepts they
of information overload we don’t want them to
gramme. He was expertly supported by Sue
will learn effectively – with retention of over 90%
be tempted to look elsewhere – we should be
Haynes, who managed the detailed logistics
– from their managers. The Caterplus sales man-
supplying them with all the foods and catering
required by a programme of this nature.
ager component of the Caterplus sales manage-
supplies they’ll ever need.”
Jack brought in sales training guru, Peter
ment programme launches in March 2007.
“My initial impression of Peter’s training?
Finkelstein, to design the initial courses and then
A refreshingly new insight into our ever-
conduct lectures and practical exercises. Charlie
changing marketplace. He affirms the need
Watt, the Caterplus sales director, is integral
to this programme, drawing from his in-depth
knowledge of the foodservice industry to complement Peter’s conceptual framework, “The mix
and interaction between Peter and Charlie has
been terrific” says Sue.
Peter Finkelstein has been training salespeople
for 48 years and holds a doctorate and an MBA.
He teaches and consults in the USA, Germany,
the UK and Dubai. In South Africa he has earned
plaudits for his work with the sales forces of a
“These days it is not about
pushing the product, it
is about understanding
what your customers need
to solve their problems,
which enables you to
sell more effectively at
higher margins.”
prominent vehicle tracker company and an IT
for us to be ahead of our competitors by
developing the business skills of our people.”
In conclusion, Jack Hochfeld explains the way
forward, “The next step at Caterplus is to train
the senior sales staff more extensively as in “train
the trainer”. They will learn the management
tools to provide ongoing “on-the-job” training
to their sales force, which has already been
orientated through the initial two-day courses
and will be trained further at the three-day sales
manager programme.”
“Once this new-look Caterplus sales man-
(Information Technology) company, both of whom
agement programme is firmly established at
consequently met and exceeded sales targets.
Caterplus, similar sales programmes will be
As Peter Finkelstein says, “The initial two-day
I will be teaching Caterplus sales managers
launched at other Bidvest businesses requiring
course I gave to the entire Caterplus sales staff
how to coach and develop the skills of their
sales attention, and so on. Throughout this pro-
was to change their mindsets and give them a
people through “on-the-job” training.
cess we will continually be evaluating results and
glimpse of a sales environment out there that is
Besides his 40 years in sales, Caterplus sales
updating our training accordingly.”
very different from when many of them started
director Charles Watt has performed many other
out in sales. These days it is not just about push-
executive roles, including developing and rolling
tion with the Bidvest Academy and the Academy
ing products, it is about understanding what your
out business models for various Caterplus busi-
for graduates launching later this year – will
customers need to solve their problems, which
nesses.
improve employee and management efficiencies
enables you to sell more effectively at higher
margins.”
10
“In time, these sales programmes – in conjunc-
Charles fully endorses Peter Finkelstein’s
throughout Bidvest and will make us more adapt-
views on sales strategies, “We and our clients
able to changing environments than ever before.”
Bidvoice
Voltex acquires
LSIS distributorship
Bid Industrial and Commercial Products
countrywide. The agreement with LSIS came
electrical accessories distributor, Voltex,
after around six months of negotiations and
has acquired the main distributorship for
sets Voltex IS in the upper echelons of quality
electrical switchgear manufactured by Ko-
in such products.
rean giant, LS Industrial Systems (LSIS).
The deal is seen as a major step in protect-
Voltex Industrial Systems executive director,
Coen Esterhuizen, said the market for switch-
ing the South African market against cheap
gear in South Africa was highly competitive,
Chinese imports.
and as Voltex was among its major suppliers,
A new company, Voltex Industrial Systems,
has been set up specifically to market the
switchgear and components predominantly
its LSIS products would help to fight off lowquality imports.
LSIS, said Mr Kim, was committed to the
to SA mines, industry and housing projects
venture with Voltex and hoped in time to
countrywide. Its new headquarters at Midrand
extend its range of exports to SA.
were jointly opened recently by Bid Industrial
Established in 1974, LSIS has its head office
and Commercial Products’ chief executive,
in Seoul and operates through 12 overseas
Myron Berzack, and LSIS senior vice presi-
offices and 180 distributors in 50 countries.
dent, Overseas Business Division, Mr JS Kim.
LSIS is the industrial systems arm of the
international LG Group.
The 1 800 square metre warehouse, considered large for the type of products it holds, is
Voltex is the country’s pre-eminent distributor and wholesaler of electrical cables, electrical accessories and related products for the
industrial reticulation, domestic and general
electrical markets.
dedicated to LSIS products, which will be distributed directly and through Voltex branches
11
Bidvoice
Aston Martin Racing DBR9 pictured on the indoor
track at last week’s Autosport International, NEC.
How low can you go?
As low as you like says Ontime Automotive,
Automotive has once again ensured it is able
two-car carrier was involved in the movement
UK, whose addition to its transporter fleet is a
to meet and exceed all of its new and existing
of ten vehicles, ranging from an MG Lola, to a
two-car transporter that can carry the world’s
clients’ needs.
Kramer Porsche, to a 1983 Aston Martin Nimrod
Ontime Automotive, a long-standing partner
most challenging vehicles – such as the Aston
from collections around the UK to BEN’s Le Mans
Martin Racing DBR9.
of Aston Martin Racing, has started to equip its
Experience at the Autosport International Show
This transporter has been specifically adapted
hard-sided enclosed transporters with Dhollandia
at the NEC. BEN is the Motor and Allied Trade’s
by Ontime Automotive to carry low ground-
tail lifts. The first tail lift-equipped vehicle, which
Benevolent Fund. The total value of cars moved
clearance cars. Based initially on its experience
has been operational since December 2006,
by Ontime Automotive for this event was over
of transporting the Aston Martin DBR9, Ontime
proved its worth: in the space of two days the
£7 million.
Changing the Status Quo
Rennies Distribution Services provides a warehousing and distribution management function for Paperlink,
the merchant paper business unit of Mondi Business Paper South Africa.
The business is typified by the sale
would be used to retrieve pallets only,
and delivery, with minimal lead time,
while the pickers would be deployed
of various types and grades of paper
to pick and pack which is their core
and related products. The order sizes
function.
The result has been a 100% on-time
vary from full pallet lots to individually
service level being maintained ever
counted and wrapped sheets.
Faced with the ongoing challenge of
since. The operations team is experienc-
reducing costs, while at the same time
ing a significant reduction in workload
improving efficiency of service levels,
pressures brought about by real team-
the operations team at the RDS facility
work, as opposed to operating in isola-
in Pinetown identified that the business
tion which was previously the case.
was being served by three high-reach
The RDS Pinetown team: From left: Christo Pieterse, RDS general manager,
This is an example of how challengPaper Pulp and Packaging Division, Stanton Pillay , RDS storeman operator, ing the status quo and being open and
Seelan Naidoo, RDS storeman operator, Naieem Suleman, RDS storeman
two to three hours of active duty per day.
receptive to change can result in simpler,
operator and Revei Namasivayan, RDS Pinetown operations manager.
machines which were all only averaging
Pickers were using the equipment for
more effective and efficient business
both full pallet picks and less than full pallet picks, resulting in the machines
processes. The innovative approach to the business employed by Rennies
being inactive for extended periods during the working day.
Distribution Services Pinetown operations team has resulted in significant,
Operations manager, Revei Namasivayan, together with his team, conceived the innovative and lateral idea that using only one machine for five to
six hours a day and two pickers to do the fine picking and wrapping of orders
would result in a 66% reduction in required capacity. The remaining machine
12
sustainable and bankable savings for the customer – critical in achieving
continued customer success.
Teams like this make Rennies Distribution Services a Proudly Bidvest
company!
Bidvoice
A prestigious unpack at
SACD Freight Durban
SACD Freight Durban was thrilled to
once again be part of the prestigious
5th International Vintage Bentley Tour
from September 28 to October 23 2006.
The Durban unpack team of Warren
Robinson, James Ndlovu, Blessing
Khuzwayo and Patrick Mpanza displayed
great efficiency as they worked together
to ensure that each and every one of the
vintage cars was unpacked from the
containers and delivered to their owners
in pristine condition.
The Vintage Bentley Tour covered some
4,500 kilometres, visiting various tourist
attractions in Swaziland, Paulpietersburg,
Central Drakensberg, Lesotho, GraaffReinet, Cradock, Port Elizabeth, Plettenberg
Bay, Matjiesfontein, Hermanus, finishing off
their trip with a final dinner at Llandudno,
Cape Town.
This precious cargo was then re-loaded
into containers and shipped back to their
various destinations across the world until
the next tour takes place.
Well done to the Durban unpack team
for once again ensuring the successful
handling of this very valuable cargo.
BOSS of the year
Terry Volkwyn, CEO of Primedia Broadcasting, was announced winner
of the 16th Boss of the Year award at the Castle Kyalami on Monday,
October 26 2006. Finalists included Brian Riley, GM, Motor Division,
WesBank: Division, First Rand Bank; David Collen Noko, MD,
De Beers Consolidated Mines Limited; Dennis Lupambo, director Self
Service Banking, Standard Bank Self Service Banking; Eugene Wait,
HoD Cashroom, Alexander Forbes Financial Services and Thabo
Seopa, MD, TDS Directory Operations.
Founder sponsor, Stabilo BOSS, Silveray Statmark MD, Hans Servas
(left), congratulates Terry Volkwyn (right) as Boss of the Year. In the
centre is Terry’s second-in-command, Yusuf Abramjee, Group Head
News and Talk Programming.
13
Bidvoice
Safcor Panalpina moves Springboks on tour of
Ireland and England
Moving
the “Boks”
For the fourth consecutive time Safcor Panalpina was asked to
assist the Springbok rugby team with the movement of its excess
baggage for the recent Ireland and England tour.
When travelling internationally, the cost of excess baggage can be
prohibitive, hence the SARFU request for Safcor Panalpina’s assistance.
The cargo was moved using conventional airfreight and inland methods,
while still providing a seamless door-to-door service. The four tons of
excess baggage contained the team’s kit for the various matches, their
practice apparel, energy bars and a generous amount of bandages.
It was a challenging exercise, with many tight deadlines and most
of the project being handled at arm’s length. Wally Hoddinott, Safcor
Panalpina’s export expert, coordinated the various baggage movements
and was on standby for the duration of the tour.
Lawrence
Sephaka with
just some of
the kit that
needs to be
transported.
Safcor Panalpina – a top employer again
Safcor Panalpina was once again selected
thing in common: the belief that people are a
for publication in Corporate Research
company’s most important asset and that an
Foundation’s book, The Best Companies
investment in employees pays very significant
to Work for in South Africa.
dividends both in the short and long terms.
The majority of companies featured have
CRF works with the best local financial
The companies featured come from all sec-
embraced the changes required in the corpo-
associations to identify the top performers in the
tors of business and commerce and included
rate environment. These include managing the
marketplace and, in conjunction with top media
global giants, locally listed companies and
requirements of black economic empowerment,
partners, publishes exclusive books on these
specialised niche-market suppliers. In spite of
embracing cultural diversity and proactively
best-performing companies.
their varying sizes, they all have at least one
developing employees.
journalists, analysts, academics and business
14
Bidvoice
SSC sales and marketing
conference at Aloe Ridge
Aloe Ridge conference
Much hard teamwork and some timeout fun
was experienced at the second SSC sales and
marketing conference held at Aloe Ridge, during
August 2006.
The new look Croxley logo and updated products
were presented to the sales team. “The merge
between Silveray and Statmark was eighteen months
down the line, and, as with any eighteen-month old,
each day we learn more, become more confident,
perfect our talents and test new ground,” says
Shelby Zimmerman, National Marketing.
Provicom Risk Solutions in Pretoria
Provicom Pretoria, now two years old, was established to render service to
clients based primarily in the Pretoria area. May 16 2005 saw the official
opening of the branch staffed by six personnel comprising a branch manager, office administrator, sales executive, site technician and two assistants.
In line with established Provicom Electronics high standards and procedures,
a highly effective administration system was implemented and new procedures,
forms and control measures were established. Some of these forms and procedures have proved so highly efficient that other branches have begun using them.
By September 2005, as the customer base grew, the staff complement
was increased by four.
“Here at Provicom Pretoria, we pride ourselves in maintaining mutual respect,
a mutual growth vision, service excellence, customer satisfaction and teamwork,
and we are all Proudly Bidvest,” says Ferdie Schmidt.
“We all have regard for the development of each other’s knowledge and skill
and our motto is ‘Never be afraid to ask for help’ – we are a team as sharing
knowledge and experience can benefit all.”
The Provicom Pretoria team: From left back: Dawie Pieterse, site technician; Christo Jansen, technician; Galafani Jiyane, preventative maintenance technician. Centre: Petrus Ngomane, assistant; Christian Ndlovu,
assistant; Divan van Wyk, sales consultant; Hendry Mohwasa, assistant.
Front: Paul Makgatho, preventative maintenance technician; Ferdie
Schmidt, branch manager; Karen Brits, office administrator.
15
Bidvoice
Teamwork drives efficiencies
up and costs down – online
Waltons Stationery Company’s search for a
supplier connector, supplier accelerator, supplier
as how they are subsequently handled,” he says.
“best fit” e-procurement partner was over
order and supplier reporting.
“The dynamic electronic catalogues and integra-
Waltons’ early adoption of mymarket.com
almost before it began – the obvious choice
tion tools ensure that all the information on which
gave it an immediate edge over its competitors
transactions are based is 100% accurate. As a
Founded in late 2000, mymarket.com’s plat-
and its success is evident in the numbers. From
result, the correct products are being ordered
form went live in July 2001. “Despite the dotcom
a zero base in 2001, Waltons is now managing in
at the correct prices, which has allowed us to
collapse that wreaked havoc among internet-
the region of 10 000 purchase orders online each
reduce the number of returns and credit notes by
based companies across the globe,” says MD
month, accounting for more than R100 million in
Philip Katz, “mymarket.com kept faith in our
trade each year.
was Bidvest’s mymarket.com.
at least 80%.”
On the operational side, automated
business model and weathered the stormy years
processes allow us to manage by ex-
to emerge as one of South Africa’s
ception rather than manually process-
leading e-procurement providers.”
ing every order,” Paul adds. “As a
result, our order clerks have moved
Today mymarket.com processes
over 100 000 transactions worth
from processing 30 – 35 orders a day
more than R250 million per month, its
to a far more productive 110 orders
user and transaction base grows by
a day with mymarket.com, while our
over 15% each month and there are
customers gain the benefit of real-
more than 6 000 listed suppliers that
time order status reports. The direct
interact with over 200 corporate buyers
result is greater internal efficiency
and cost saving, faster delivery to
on the system every day.
customers and ultimately quicker payment
“It was clear that mymarket.com
for Waltons.”
was one of the early leaders in the
“This rapid growth clearly indicates that
mymarket.com and Waltons are currently en-
core business processes and the large volumes
Waltons has met the needs of its customers by
gaged in a joint programme to integrate Waltons’
it was processing from the outset, but also
providing them with an electronic platform that
new ERP system directly with the mymarket.com
because of the extensive functionality that its
makes their purchasing both quicker and easier
platform.
technological platform offered,” says Paul Morel,
to manage,” says Philip.
e-procurement arena, not only due to its
Paul agrees, pointing to a number of benefits
Waltons national e-business manager. As a result,
For further information contact:
Waltons’ adoption of mymarket.com was able to
that Waltons has attained through its usage of
Wayne Muirhead, mymarket.com,
take advantage of a number of key features of the
mymarket.com. “We have achieved a far greater
+27 (11) 731 7600
platform, such as dynamic electronic catalogues,
control in the way orders are submitted, as well
or Paul Morel, Waltons, +27 (11) 620 4000.
Surreal peace for health department
Execuflora KZN secures tender for top health
department office upgrade.
A fresh new garden now exists in a lavishly upgraded
wing of a dreary 1970s government building. As part of
a recent upgrade of the Department of Health offices at
Natalia, Execuflora was awarded the contract to install
an indoor terrarium. Grow lights and ventilation were
installed as the atrium is entirely glassed into a windowless boardroom. The overall effect in the far end of a
dark, concreted, windowless wing is now one of surreal
peace with the muted sound of the water feature amid
the plant fronds.
16
Execuflora “Greens”
Department of Health
offices.
Bidvoice
Always fresh flowers
for the office
Remember those dreadful artificial silk flowers of
the 1970s and 80s, which thankfully fell out of
fashion.
Well, silk or faux flowers are back, and
Today’s “faux” flowers are so realistic that they can only be
distinguished from actual flowers by touch and smell.
Scented faux flowers are planned for the near
future.
so exquisitely made – from a variety of
Modern faux flowers are largely
materials – that they’re often more pleas-
manufactured in Asian countries such as
ing to the eye than the real thing.
Thailand, India, China and others from
Even better, faux flowers don’t decay
silk, rayon, cotton, polyester and plastics.
and become smelly within days as fresh-
Much careful hand-crafting is required,
cut flowers do, therefore can save up to
with each petal or leaf easily taking an
75% of the budget for your fresh flower
hour to dye or paint.
arrangements.
The result is the breathtakingly real
Execuflora, a Bidvest company and a
flowers you see in the accompanying
leading South African provider of indoor
pictures – and these don’t need water,
plants for commercial spaces, is now
fertiliser, sunlight, pruning or tender care.
offering a wide range of amazingly real-
Execuflora obtains its flower arrange-
looking faux flowers to its clients.
Established in 1979 when the interior
plantscape industry was in its infancy, Execuflora
was acquired by Bidvest in 2003. Its 156 employees
currently maintain 90 000+ planters per week in office
ments from its Durban supply partner, where
they are assembled and arranged before being
fixed in glass vases with resin that looks exactly like
water – so much so that people often mistakenly attempt
to water the flower arrangements.
buildings, shopping malls, hotels and restaurants for more
than 2 500 clients nationally. As the flower industry began
“Faux” flowers in the office
to bloom again around the world, Execuflora decided to
Execuflora’s new and growing range of faux flowers allows
enter this new market and, in May 2006 acquired Flower
its customers a broader choice than ever before. Clients can
Genie, a family-owned business that for six years had
now complement their traditional office plants and shrubs with
been Gauteng’s largest provider of rented faux flowers.
a dazzling selection of faux flowers.
The Flower Genie brand was discontinued and the company became the faux flower division of Execuflora.
Why throw out your drooping and smelly fresh flowers every
few days when you can save up to 75% of these costs by
installing faux flowers? Execuflora will collect your faux flowers
“Silk” or “faux” flowers
at regular intervals and replace them with an entirely new
Hand-made flowers were first recorded in Italy as far back
selection, keeping your office plant inventory fresh and new.
as the twelfth century, but historians believe that this craft
Execuflora has opened faux flower outlets in Johannes-
originated in China centuries before. As techniques im-
burg, Cape Town and Durban, with an outlet in the East Rand
proved and more materials were introduced, Marie Antoi-
launching soon.
nette is said to have fainted at the perfection of a rosebud
presented to her in 1775. The Victorian English had the
rather bizarre habit of making flowers from the hair of favourite deceased relatives. In the 1940s the USA banned
the import of celluloid flowers from Japan, as these easily
caught alight and all too often burnt the house down.
Hard to believe these aren’t real!
Contact your closest Execuflora branch to arrange a
free trial of faux flowers for your office
Gauteng: East Rand (011) 392-7851
North Rand (011) 430-8600
Durban 086 111 3339
Cape Town 086 111 3247
17
Bidvoice
New logo and livery
In a bold move to further
stability, familiarity and trust of the
entrench its position as South
previous logo,” adds Kathy.
Africa’s leading travel manage-
A further significant change to
ment company, Rennies Travel
Rennies Travel’s insignia is the addition of the HRG logo. The logo now
introduced two major changes to
its corporate identity simultane-
namism of Rennies Travel, while building on the
The new Rennies Travel and HRG logos.
ously: a commanding new corporate logo
appears throughout Rennies Travel’s
branding, instead of the Business Travel Interna-
and a realigned international partner,
tional (BTI) colours. This move follows HRG’s split
Hogg Robinson Group (HRG), on its livery.
from BTI earlier in 2006.
HRG has a global network of wholly owned or
The Rennies Travel logo has retained the red
square logo, but revitalised the central R figure to
majority controlled travel operators that extend
depict the company’s energy and passion. The
to over 90 countries. The new network, of which
solid red rectangle has come to represent stability
Rennies Travel is a strategic partner, has a global
and trust – qualities that have been paramount to
turnover of $12 billion and a total workforce of
Rennies Travel over its 75-year history.
over 15 000 employees. The relationship allows
Rennies Travel to extend its network globally
Commenting at the launch of the new logo,
Kathy Harris, Rennies Travel MD, says: “We
and provide an unparalleled service offering to
believe the more contemporary logo retains the
its clients.
Hogg Robinson plc had always been the
essence of Rennies Travel, while also reflecting
driving force behind Rennies Travel’s partnership
Rennies Travel’s 21st century positioning.”
with BTI. Therefore, Rennies Travel elected to
As the existing Rennies Travel logo had been
around since the late 1960s, Rennies Travel
continue its relationship with HRG as its global
management felt that it was long overdue for a
partner of choice. In particular, HRG boasts an
touch up.
exceptionally advanced African network.
“The new logo truly reflects the current dy-
Kathy Harris, MD, Rennies Travel
New acquisitions
by Bidvest Australia
Coffee Break Services and Crofts Hospitality Supplies are latest acquisitions by Bidvest Australia, both located in Melbourne, Victoria.
Coffee Break Services specialises in the supply of tea, coffee, biscuits,
packaging and a wide variety of allied products (primarily used for staff
amenities) into the SME office and manufacturing market in Melbourne.
The company will continue to operate as a stand-alone business, but
with access to the full Bidvest range of products. Bidvest Australia will
continue to expand its presence in this segment of the market, which
further compliments the Beverage Office Supplies acquisition made in
Sydney in July 2006.
Crofts Hospitality Supplies, a leading supplier of hospitality products,
greatly enhances Bidvest Australia’s presence in this area and it looks
forward to the expansion of its Hospitality Supplies Division, as they
Crofts Catering Supplies, Melbourne staff members: From left: Tom Mills, Kylie Weir,
extend their national footprint in this segment.
John Croft, Lynne Croft, Gerri Jones, Rina Gaulteri, Michael Farrell and Greg Wells.
18
Bidvoice
Bidvest Hospitality, Brisbane: From left: Julie Allen, Stephen Mecner, Johann
Garth, Nigel Bearham, Fiona Shanahan and Kirsten Millbank.
Macmont South Australia Warehouse, Adelaide: From left: Steve Bremert, Tony
Fortainer, Ollie Pywowar, Alex Balford, George Giotis, Bob Weinert, Michael Gauci.
It’s all about teaspoons, teapots, tureens and tasters, along with 4 500
services throughout Australia. Selling everything from toothpicks to an
lines specifically designed for the hospitality business in Australia.
A$30,000 “combi-steamer” provides the team with constant challenges.
Hospitality solutions
Starting some 150 years ago as a purveyor of corks to the wine industry, the
The addition of Croft Hospitality Supplies (based in Victoria) to the fam-
Macmont business has been part of the Bidvest Group for only a few short
ily, doubles the size of the company’s Victoria volumes, and is part of an
years, but has seen some dramatic changes in the size of the business, both
ongoing strategy that is set to make the Bidvest Hospitality division a truly
in terms of staff numbers and in the geographic spread of its influence.
national operation.
Macmont now distributes in South Australia, Victoria, Queensland and
What is really exciting is the prospect of Bidvest First for Foodservice
the Northern Territory on a direct basis to the trade, and through com-
and Bidvest Hospitality offering a total solution to the Australian foodservice
patriots in the Bidvest food business, Macmont has been able to provide
business.
Macmont Staff Group, South Australia: From left: Louise Fulwood, Kirsty Millard, Wendy
Catford, Paul Crupi, Natalie Drazil, Fraser Fyfe, Marilyn Smith, John Harland, 
Maria Garuccio, Anne Manos, John Schneebichler, Kym Rogers, Greg Cordingley.
Macmont Hospitality Victoria. From left: Charlie Green, Mal Smith, Lindy
Smith, Graeme Smith, Rob Richard.
A name change for Crean
Crean Foodservice has grown to become the leader in the New Zealand foodservice and hospitality
wholesale and distribution market.
The growth of the business and the development of further operating divisions has resulted in the need
to make some changes.
The overall company name will now be Bidvest New Zealand, incorporating the following three divisions:
w Crean First for Foodservice – the national broadline wholesale distribution business, with 15
businesses located throughout New Zealand selling frozen, chilled and shelf-stable products to the
foodservice and hospitality industry
w Fresh First for Foodservice – a new, but growing, division specialising in the wholesale supply of fresh
fruit and vegetables to the foodservice and hospitality industry. There are four stand-alone businesses in
this division, with a further three combined in the Crean distribution centres
w Bidvest Logistics – serving QSR (Quick Service Restaurant) customers in the Auckland region and
coordinating the importing, storage and re-distribution of products to the company’s national
business network.
19
Bidvoice
Bidvest Logistics New Zealand
Progress to December 5 2006 on the first Bidvest Logistics facility in Albany
(north shore Auckland), New Zealand, which services the QSR and
contract distribution market.
bidvest new zealand
One of top three performers
Each year since 1990, Deloitte and Management
magazine have held the Top 200 Companies
Awards, New Zealand. Nominees are selected
from the Top 200 companies list, compiled each
year by Management magazine.
Congratulations to Crean Foodservice, which
was honoured as one of the top three
New Zealand companies in the “Most Improved
Performance” category, sponsored by Marsh.
The Crean Foodservice executive team.
Foodservice Fair
– a great success
With almost 5 200 people visiting the Deli XL Foodservice Fair in Holland,
there was no other conclusion to draw than that it was a great success.
Each year Deli XL organises a fair for the food market and in 2006 the fair
concentrated on new trends in foodservice with “experience”, “easy”, “multiculEnjoying Reuser & Smulders
coffee at the
Deli XL Food
Fair.
offee
Original c
used
re
e
cans w
box,
d
n
e
tr
a
as
new
filled with
from
ts
produc
liers.
p
p
u
s
Deli XL
20
tural” and “healthy” being the main categories of this three-day event. Enthusiastic and positive feedback was received from the increased number of visitors.
The fair took place from September 26 to 28, and was the centre of attention
for the entire Dutch food market. The four main themes were presented throughout so that visitors had the opportunity to follow four different trend routes to
separately experience each trend. The fair was the perfect place to promote the
recently launched coffee brand Reuser & Smulders. Visitors were welcomed with
a delicious cup of Reuser & Smulders coffee at the entrance of the fair, setting
the mood for more tasting to come. When departing the fair, visitors were surprised with a trendbox filled with new products from Deli XL suppliers.
Bidvoice
Executape tape bars
– a unique concept
Buffalo Executape’s Sellotape
tape bar was launched at the
Builders Warehouse group in
August last year, with great
success.
Since then, these tape bars
have been placed in all 14 Builders Warehouse stores.
“The sellotape tape bars are a
unique concept,” enthuses Wayne
Pollak, Buffalo Executape’s
national sales manager. “Rolls of
the tape are packed into a gravity
feeder – there is nothing like it in
the world, let alone around the
country.”
Builders Warehouse is thrilled
with the tape bar as their sales
of adhesive tape have rocketed
since the introduction of this
concept.
An example of a Sellotape tape
bar which may now be found in all
Builders Warehouse stores.
Meet the Buffalo
Executape
admin team
The Buffalo Executape administration department is a closeknit group of people who work well together as a team.
The debtors’ department consists of Judith Thysse, Sonja Meissner and Sarah Dhlamini; Lorraine Mkhasibe does creditors; Reg
Vincent is IT manager; Angie Coetzee is MD’s PA; Cindy Hodgson
is the administration manager, and Peta-lee Urdang is the financial
manager.
From left back: Sarah Dhlamini, Sonja Meissner, Lorraine Mkhasibe, Peta-lee Urdang
(financial manager), Judith Thysse, Angie Coetzee (PA to MD), Cindy Hodgson (administration manager). Front: Trevor Girnun (managing director) and Reg Vincent (IT manager).
Cindy, who celebrates 11 years of service at the end of March
2007, boasts the fact of being the only staff member in the company who has never had a day off work for sick leave.
21
Bidvoice
Speedy delivery a key
factor in success
In any industry, speed of delivery is always
a key factor in the overall success of the
business. “Vulcan’s dedication to complete
efficiency is still a quality we can all be proud
of,” says MD, Margaret Crawford. “A perfect
example of this efficiency can found in the
story of the Steers franchise at the Wanderers
cricket stadium.
At approximately 11:00 on Thursday November
16, Vulcan receives an equipment list for a new
Steers outlet at the Wonderers stadium and confirms that all the equipment is available ex stock in
finishing touches on the equipment the following
with Vulcan, and everything was installed with
less than an hour. The order is placed by Famous
morning. Total time elapsed 18 and a half hours.
a day to spare. Vulcan delivered on its promise
The people at Vulcan say that this is note-
of speedy and efficient service and the Steers
Brands at 13:00, Steers Wanderers franchise
confirm their method of payment by 15:00, picking
worthy, but no more than they expect. The
franchise now knows that they have a reliable
slips are sent through to the warehouse at 16:00
Steers franchise in question was under pres-
partner in Vulcan. The summer months at the
and the equipment is loaded on trucks at 09:00
sure, with the first test between South Africa
Wanderers will provide them with ample oppor-
the following morning and delivered to the stadium
and India due to start on Sunday November
tunity to test the equipment as will the five-year
at 10:00. The installation department puts the
19 at 14:00. Fortunately, they placed the order
lease agreement.
MiSix changes name to KMPS
Konica Minolta has announced that its MiSix
ment including warehousing, archiving, adminis-
design and implementation, at the core of what
(Minolta Integrated Systems Information
tration, inventory obsolescence, and distribution.
we offer our clients.”
Product manager, Mohammed Vachiat, says:
Exchange) has been renamed Konica Minolta
KMPS also offers training and educational
Professional Services.
“The KMPS team offers services and technol-
services. “In addition to formal training courses,
KMPS offers customers a wide range of client
ogy to help clients bridge the gap between rapid
our engineers conduct on-site training for end-
requirements relating to document services and
technological introduction and the market’s in-
users to get optimal use out of their devices,”
is made up of specialist engineers – network
ability to absorb those changes at the same rate.
he says.
specialists, application software specialists and
With technology changing so rapidly, it’s often
For further information, please contact:
colour specialists who advise on everything that
difficult for the layman to keep pace. Our model
Mohammed Vachiat, Konica Minolta South
contributes to the lifecycle of a business docu-
puts intellectual capital, incorporating solution
Africa on tel: (011) 661 9000.
22
Bidvoice
Colour-coded new look
Silveray Statmark Company has launched a new-look range of exercise books.
These are colour coded – feint and margin is red, Irish and margin is green, quad and
margin is blue and unruled is purple, which makes them easy to identify on the retail
shelves. The books are available in A4 32 and 72 pages as well as in a gloss cover,
triple stitched spine and a new grid system.
This grid assists the consumer in making the right decision when buying exercise books.
The grid also identifies the ruling inside the book.
Call your regional Croxley customer service department for more information:
(011) 677 0000; (031) 462 2081; (021) 442 1300; (041) 391 8600; (043) 722 3781;
(051) 447 4313.
Combining Bidvest
buying power
On July 1 2006 Bidvest took a
further step to becoming more
efficient and cohesive as a group.
The launch of BidProcure (Pty)
Ltd – a new business falling under
Bidserv – enables any and all
Bidvest companies to reduce their
procurement costs and source
larger slices of their procurement
inventories from fellow Bidvest
enterprises.
BidProcure is headed by Ravi
Govender and administered from mymarket.com’s premises in Rosebank,
Johannesburg. This arrangement
enables BidProcure to use mymarket.com’s sophisticated electronic
procurement and communications
systems to carry out its mission.
Bidvest Communication Officers
represent BidProcure in the Cape,
KwaZulu-Natal and Gauteng.
BidProcure’s mission
and advertising these throughout the Major telecommunications
group.
savings in the pipeline
What BidProcure can do for
you is:
w Gather information across a
selected business unit or the entire
group on procured products or
services (for
w Enter your details and log an
that BidProcure will conclude is a
enquiry on what services, suppliers
voice and data communications
or products you require assistance.
agreement being negotiated with
w You may contact BidProcure Telkom that can potentially save the
through the mymarket.com help-
group about R120 million over the
desk number +27 (11) 731 7600,
next five years.
This is just the first
or telecoms).
of many planned
w Identify if a Bidvest
group deals in com-
company or com
modities such as fuel
panies supplies
and computer equip-
these products/
ment that BidProcure
services.
will negotiate on
w Leverage the
behalf of all Bidvest
economies of bulk
negotiate improved
prices (preferably
Ravi Govender who heads
Bidvest Group’s procurement
company.
with Bidvest companies).
w Disseminate these improved
prices across the group.
BidProcure community.
A prime example of the type of deals
example, diesel fuel
purchasing to
intranet site and log into the
companies.
How do I contact
BidProcure?
Although the BCOs will be contacting
the MDs and procurement managers of all Bidvest companies in due
In essence, BidProcure’s mission is
This approach enables Bidvest
to optimise procurement through-
companies to improve cost efficien-
out Bidvest by analysing current
practices, coordinating suppliers,
cies with minimal risk as the research, You may contact BidProcure
evaluation and negotiation of prices is as follows:
negotiating rebates or group deals
handled by BidProcure.
course, there is no need to wait.
w Log on to Bidvest's The Village
+27 (11) 731 7700 or e-mail
BidProcure directly at
bidprocure@bidvest.co.za.
Other procurement projects
BidProcure is setting up a Bidvest
procurement council that will meet
quarterly to review and select preferred
vendors and suppliers. The company
will also set up a similar IT procurement
council to assist Bidvest companies in
choosing IT equipment and platforms
(ie Microsoft, Linux, SAP and Exapta)
to achieve economies of scale and
coordinate IT functions for inter-group
cooperation.
Conclusion
BidProcure is a new and invaluable resource that all Bidvest companies can
use – without risk and undue cost – to
improve their bottom lines.
23
Bidvoice
High praise for
Océ commitment
The air was positively electric when the very first print rolled off the
very first JETi machine to be installed in Africa at the appropriately
named Thiela Image Laboratory. “The name ‘Thiela’ means storm, so
it’s extremely appropriate that we created a stir in the marketplace by
being the first to acquire not just one, but two of these super-wideformat printers,” says Theo Antoniades, a director of Thiela.
Océ South Africa is a local distributor for Gandinnovations’ JETi range of
machines and supplied the machine to Thiela. Océ South Africa’s display
graphics business development manager, Wojciech Skrzeszewski, was on
site when the installation took place last year.
“We were impressed by the commitment shown by Wojciech Skrzeszewski
of Océ South Africa’s display graphics division to improving our quality
levels and ensuring that our goals were achieved by committing resources,
Wojciech Skrzeszewski from Océ South Africa (left) and Theo Antoniades, a
director of Thiela Image Laboratory.
both locally and abroad, to meeting our very specific requirements,” says
He is extremely knowledgeable about the industry and we feel very
Theo Antoniades.
“Wojciech has shown incredible energy in making this partnership work.
privileged to have him on board. On the whole, we felt that the support
Over the past two years we have discussed various technologies with him
levels from both Océ and its overseas supplier, Gandinnovations, were very
and his commitment to Thiela as a potential client has been extraordinary.
solid and impressive.”
More value from McCarthy
McCarthy has launched an exciting new
Mark White, recently appointed MD of McCarthy
On why McCarthy is venturing into importing
initiative aimed at presenting customers with
Value Centres, is upbeat about the possibilities this
Chinese vehicles, Brand Pretorius, McCarthy’s
an honest-to-goodness purchasing and
new venture holds. “Currently some 40 percent of
CEO, says, “A number of factors contributed to
servicing experience that offers excellent
the South African passenger vehicle market can be
our decision. Operating in a growth-driven
value. February 2007 saw the first two
labelled as being in the so-called “value” segment
environment, we need to find avenues to grow
McCarthy Value Centres opening for busi-
of the market. Talking numbers, this offers
our business, not only to meet the demands of
ness. This initiative is set to roll out to some
McCarthy a huge opportunity.”
our shareholders, but also to ensure the
20 such dealerships in the medium term.
The McCarthy Value Centres will house
McCarthy’s Chinese vehicles will also serve a
specific segment of the market. “We believe the
long-term viability of the group.
“And, as the opportunities to grow our
Call-a-Car Direct (McCarthy’s used vehicle
light and medium commercial vehicles in
existing franchises are limited as we already
outlets previously known as McCarthy
particular will be welcomed by all users of utility
hold a large market share in almost all our
Pre-owned) and Value Serv (McCarthy’s
vehicles. These affordable vehicles will undoubt-
franchises, this venture provides us with a
out-of-warranty servicing arm previously known
edly play an important role in our economy as
meaningful opportunity for growth. It will
as McAuto). From the second quarter of 2007,
we gear up for World Cup 2010.”
increase the size of McCarthy’s dealer network
and deliver meaningful benefits to McCarthy’s
the Chinese vehicles that McCarthy will import
will be sold from these outlets as well.
Jolyon Nash, McCarthy executive director,
One-stop shop
The centres will also build on McCarthy’s
Financial Services division.
“But also very importantly, I am pleased that
explains, “McCarthy has campaigned for
one-stop shop philosophy. ”Convenience is key
we can offer our customers much more, for
affordability for many years. The Value Centres
for customers today, and we are able to offer our
less. I have always been a strong believer in
will give McCarthy the opportunity to offer
customers the vehicle of their choice – new or
offering customers value for money without
customers all the quality and backup of dealing
used – as well as finance and insurance on the
compromising quality and backup and this is
with a franchised dealer without the costly frills.”
spot, all under one roof,” says Mark.
our opportunity to do so.”
24
Celebrating success… a group of
Budget’s head office staff members.
Bidvoice
Tough year for Top Franchise
Budget Car and Van Rental (BRAC) was recently
named the Franchise of the Year for the European, Middle East and Africa (EMEA) region.
The region consists of 67 countries, and is the
most coveted award in Budget internationally.
Robin Borton, regional director for Budget’s
EMEA Region says, “South Africa richly deserved to
win the award.
“If you add up South Africa’s commitment to
service and the brand, coupled with revenue
growth, fleet growth, location growth, and market
Why did Budget win this award? Here three staff members respond:
Gale Schutte, national credit manager
This award goes to show that Budget people are ordinary people with an extraordinary amount of
determination to strive for – and achieve – excellence!
Renette van der Merwe, regional manager KwaZulu-Natal
Winning such a prestigious award is not only recognition for past achievements. It places an
enormous responsibility on us to ensure we do not merely maintain our current standard, we have
to continue striving towards greater excellence. Customers expect great service from a “Franchise of the Year” and as a team we have to work together to exceed expectations every day. 
share growth of 3%, and not least the team’s strong
Bev Vorster, business and support manager
commitment to the Budget system, not forget-
Winning the prestigious award is definitely an exciting end to what has been a very challenging
ting the strong growth in profit, then there was no
year! All credit must go to an incredible team of people who, through blood, sweat and tears,
contest.”
achieved targets previously out of reach.
Proving their mettle
McCarthy Finance has been awarded the coveted WesBank Motor Select Circle Award
for the Best Joint Venture operation, and
its Northern Region continues to prove its
mettle, snatching up an unheard of five
consecutive Best Region Awards.
“McCarthy Finance must be one of
WesBank’s best JVs – it really has stood
the test of time,” says Ronnie Watson,
WesBank’s CEO.
About the Northern Region’s success
Dave Howell, MD of McCarthy Finance, receives the
Select Circle Award for Best JV from Ronnie Watson (left)
and Brian Riley, WesBank Motor’s general manager.
Top region five times in a row… Joanne Croft,
Martin Manne and Alex de Wit are with Ronnie
Watson, WesBank CEO (second left) and the
trophy for being the Top Region, again.
he says, “They have a healthy competitive
spirit, great relationships, and excellent market share and CSI figures. They have consistently
performed incredibly well and are way ahead of the other regions.”
25
Bidvoice
McCarthy opens first
Mahindra in the Cape
retailing some 25 vehicles per month in the not too
distant future.”
Six-decade history
And while many people perceive Mahindra as
an unknown foreign brand, its tracks run much
deeper. Remember the Willys Jeep, widely
regarded as the frontrunner of all 4x4 vehicles?
It had a top speed of almost a 100km/h and the
four-cylinder engine could run at 4,000 RPM for
100 hours non-stop. It could climb a 40º slope
and tilt up to 50º to either side without tipping
over. It could even run under water, with special
attachments for air intake and exhaust.
Back in 1954 Mahindra entered into collaboMcCarthy’s first Mahindra dealership is open in the Cape. Dealer Principal Gerhard Olivier (left) is pictured
with a vehicle while sales manager, Andrew Parker, looks on.
ration with Willys Overland Corporation (now
part of the DaimlerChrysler group) to import and
assemble the Willys Jeep for the Indian market.
McCarthy has added another marque to its
30 years and many senior positions under his
But it took the company just under ten years to
portfolio with the opening of the group’s first
belt, is no newcomer to the field.
produce some automotive products of their own.
Mahindra dealership in Parow’s Voortrekker
Gerhard is upbeat about the new dealership.
Road, and is also the first of the large motor
“I’ve followed Mahindra’s progress with interest
groups to be awarded a franchise of the brand. since they entered the market two years ago
Heading up the team is dealer principal,
Gerhard Olivier, who, with a career spanning
McCarthy development in the motor district of
Voortrekker Road, where it happily co-habitates
and the vehicles have been very well accepted
with the new Volkswagen Mastercars and Call-a-
in the market,” he says. “We are looking at
Car Direct dealerships.
Classy
flagship
launch
Giorgio Gorelli, managing director of
Fiat Auto South Africa (centre), unveils
the plaque to mark the official opening
of McCarthy’s freestanding Fiat and Alfa
dealership in Germiston, while McCarthy
CE, Brand Pretorius (left) and Geoff Jooste
(Franchise MD) look on.
26
You will find Mahindra as part of the new
In preparation for the 2010 Soccer World Cup,
five new stadiums will be built, five existing
Bidvoice
stadiums will be upgraded, provision is being
made for bulk services to these stadiums
and for supporting infrastructure, including transport. In addition to this there will be
further spending by municipalities.
McCarthy branches
into “yellow metal”
Always thought “yellow metal” referred only
executive director, who has been tasked with
to that precious commodity that graces many
establishing McCarthy Heavy Equipment, the
fortunate fingers?
Group’s newest division.
Product quality
The product is based on tried and tested older
generation Komatsu technology. Thorough
According to Jolyon, Shantui is a reputable
Well, now’s the time to broaden your vocabulary – it’s also the collective name for earthmov-
brand which enjoys a 40% market share in China.
ing equipment, a market McCarthy will soon be
The company also has a joint venture with Komat-
entering – bulldozers, excavators, rollers, and
su, one of the other leading yellow metal brands.
“Locally, the market has been dominated by
loaders – a full range of earthmoving equipment.
McCarthy has obtained the South African distri-
can make significant inroads in the value segment
in China and exported to over 70 countries.
of the market,” notes Jolyon. “The proposed
positive about their experiences with the
brand.”
tablishing a strong technical support structure
and a strong team of experts in the field.
Up to now, Shantui has been sold only in
spend on infrastructure leading up to 2010 also
the Western Cape, but the footprint will be
makes this market an excellent proposition.”
which is forecast to grow by between 10 and 15
Shantui customers. “Customers are all very
Key to the success of this project will be es-
Komatsu and Caterpillar, and we believe that we
bution rights to the Shantui brand, manufactured
“The time is right to enter this R6 billion market,
research was also conducted among existing
expanded nationally over time.
percent per year,” notes Jolyon Nash, McCarthy’s
Black ties to tie-in
Bidvest top brass
The team at McCarthy Volkswagen recently held
glittering functions for their Bidvest customers.
At three separate ceremonies in Gauteng, KwaZuluNatal and the Cape, guests were introduced to the full range
of marques and models on offer, entertained by the likes
of Nataniël, Barry Hilton, and Cape Town’s very own Three
Loxton Aloni of Silapha Office Products (left) with his Tenors, and were given the opportunity to get to know the
wife Dudu (right) and Mojabatho Finger (centre).
team a little better over good wine and excellent cuisine.
MD of Manica, Mark Gunther and his wife
Annelise.
27
Bidvoice
Employee connection
Cleaning up
the competition through effective training
It is common cause that South Africa is
trained staff at all levels to be a key competitive
moderators and coaches, reporting on asses-
desperately short of skills. Many skilled and
advantage over rivals.
sors and coaches. The training department also
Prestige’s traditional contract cleaning markets
experienced people have left our borders to
recovers skills development levies and assists in
seek their fortunes, while our rapidly expand-
are hospitality (hotels, resorts, casinos and simi-
drawing up employment equity, workplace skills
ing economy needs more and more trained
lar); healthcare (hospitals and clinics); education
and in-house training plans for Prestige and its
people to sustain its growth.
(schools and tertiary education institutions); com-
BEE partners.
Prestige long ago recognised the need to keep
mercial (banks, office blocks and parks etc.); min-
on building its skills-base, and the company’s
ing and industrial (surface operations, factories,
Training objectives for 2007
continuing success since being founded in 1969
warehouses and similar); retail (shopping centres)
Training in Prestige is dynamic and is continu-
proves how right it is.
and food hygiene. Cleaning of shopping centres
ally being re-shaped according to the changing
and malls is an increasingly important area of
operational requirements of the group. Monthly
operations for Prestige.
training reports are issued to every Prestige
“We generally don’t need to go outside the
company to find supervisors and managers, as
we develop people from within our
general manager. Their feedback
ranks for these positions. People
is analysed, trainers are de-briefed
join us as ordinary cleaners and
and courses amended accordingly.
those showing ambition and the
The current focus is on “train the
will to work hard can rise to the
trainers”, with the primary objective
top. Our commitment to employee
for 2007 being to equip in-house
development is proven by the high
trainers with the skills to manage
percentage of people that climb the
their own learnerships.
management ladder within Prestige,”
says Leon Steyn, divisional execu-
Management development
tive, Human Resources.
and succession planning
A Bidserv business and one of
Where possible, Prestige sources
Bidvest’s biggest companies,
its supervisors and managers from
Prestige specialises in contract
within its own ranks, supported by
cleaning of commercial and indus-
an ongoing Management Develop-
trial premises. Prestige currently
employs over 23 000 people and
operates through a decentralised
Prestige KZN group of trainees: From left: Jane Govender, Erasmus Ndlovu,
Diane Ngwane, David Mabala and Anna Mwandla. (Collette Jonker is missing
from the picture.)
management structure based at 32
Prestige Training Department
regional offices spread throughout South Africa.
The Prestige Group has two training and de-
Although contract cleaning has tradition-
ment Programme that upgrades
general management skills and
develops people with the potential to
rise to higher positions.
The current seven-month programme for lower
velopment managers who report to its general
and middle management consists mainly of work-
ally been highly labour-intensive, the constant
manager: training and development. Each of
place assignments that are signed off by senior
demand for quicker and better cleaning is forcing
these managers controls 10 trainers, giving 20
managers. This efficiently structured learning
providers to introduce more specialised skills and
dedicated trainers in all. Although the training de-
system delivers excellent results, yet requires just
machinery.
partment is based in Isando near the OR Tambo
two hours of lecture-room contact per month.
This process is making effective training more
vital than ever before. Long gone are the days of
international airport, much of the actual training is
conducted at regional venues.
handing a cleaner a bucket and mop and telling
him or her to get on with it.
Even so, Prestige top management has always
taken training seriously, as it considers well-
28
“We pride ourselves in the working standards
and continual development of our workforce.
Included in this training structure is a skills
Our ongoing and extensive training programmes
development manager, whose functions include
keep Prestige consistently ahead of our competi-
managing learnerships and coordinating these
tors. We regard our employees as the best trained
with the relevant SETAs, training of assessors,
in the industry,” states Danie Otto, Prestige MD.
Employee connection
Bidvoice
PMI graduation of
SACD Freight staff
Rikesh Budhram
Members of the first group of SACD Freight’s Production
Management Institute students have successfully completed their studies for a certificate in supervisory skills.
Congratulations to Rikesh Budhram, Mervyn Chetty,
Anand Govender, Wilton Langa, Vassie Moodliar, Leon
Pillay, Mark Pillay, Kanthan Ragavan, Angela Rix, Dayalan
Reddy and Terence Govender who were awarded their
certificates by Dr John McDonald at a formal graduation
ceremony on the October 27 2006.
Leon Pillay
Mark Pillay
Mervin Chetty
Anand Govender
Wilton Langa
Vassie Moodliar
Kanthan Ragavan
Angela Rix
Dayalan Reddy
Terence Govender
Annual Steiner Awards
The Mont Aux Sources Hotel
in the KZN Drakensberg was
the venue for Steiner Hygiene’s
annual awards and conference,
attended by 200 delegates.
Steiner delegates were joined
for the first time by new group
members, Steiner Environmental Solutions, Puréau Fresh WaDivision of the Year – Puréau Fresh Water Company.
ter Company, Execuflora and
Rochester Midland Industries.
Prizes were awarded in 18
categories to the top achievers in the Steiner Group with
the division of the year award
going to Puréau Fresh Water
Company and the Bidserv
chairman’s award went to
Bidserv chairman’s award
winner – Rika van Rooyen.
ar –
Leader of the Ye
i.
ap
Tsepiso Hl
Above: Administrator of the
Year – Charmain
Gebhardt.
Left: Innovator of
the Year – Bob
Heimann.
Rika van Rooyen.
29
Bidvoice
Employee connection
profile on…
Tennis stars keep
Koos on the ball
Norman learnt
adaptability at school
Perhaps it’s the tennis courts of Flushing
Norman Smith is nothing if not adaptable. He’ll make
Meadows that inspire Koos Smith most.
himself at home anywhere. After all, he’s been doing so
Koos, the managing director of SA Bulk
since he was a schoolboy.
Terminals, is a regular visitor to the home of
The group managing director for the Steiner Group grew
the United States Open Tennis Cham-
up in most parts of South Africa, literally, as his father was
pionships in New York. Indeed, he
a commercial salesman and the family was almost con-
visits every year.
stantly on the move.
The efforts of the athletes
“During my school career, I was registered
who continually strive to go
at 16 schools, 13 of them different ones,” he
one step further; who keep
fighting no matter what; who give their all to be better are not unlike the attributes that drive Koos’s own work style.
He says his life-guiding philosophy is to strive for continual
improvement; to challenge the status quo; to be the best he
can be.
points out.
Hardly did he settle, make friends or win selection for a sports team than he was
moved and had to begin again.
“Yes,” he confirms, “it’s not surprising that adaptability is one of my strengths. I can
accept change easily and adapt to it quickly.”
Flexibility is clearly evident also in his working career.
Just as the tennis stars inspire him, he seeks to lead by example to inspire others to be the best they can be.
He wants always to grow as an individual and never to stop
learning.
Soon after school, he went out to earn a living in procurement, but moved quickly
into logistics, purchasing and sales before a move towards his lifelong ambition of
general management.
“I always wanted to run a business,” he says. “I realised quickly that a career in
Such deep-seated beliefs have enabled him to turn SABT into
one of the most successful companies within Bidfreight and won
him the Bidfreight CE’s award in both 2002 and 2005.
In his time with the company, he spearheaded the conversion of
procurement would not get me very far.”
Completing UNISA diplomas in general management and marketing along the
way, he handled the marketing and general management of a small factory producing
folding doors and curtain rails. His real break into general management came when
the Durban Bulk Shipping terminal to an import facility; expanded
he joined Tarry M&G, an industrial supply company, where he ran the head office and
Rennies Bulk Terminal to a world-class terminal; introduced
Durban office. He then returned to the manufacturing industry before joining Bidvest
Panamax-sized vessels to the South African grain trade; and
14 years ago as part of the sales team at Steiner.
guided the company to pioneer the handling of rice successfully in
large volumes with pneumatic unloaders.
Taking leadership from the now Bidserv chief executive, Lindsay Ralphs, and
learning from him the true meaning of general management and leadership, Norman
Born and bred in Pietermaritzburg, Koos obtained a B Com
(Accounting, Economics, Business Economics) and an MBL
moved through the group and its ranks serving various companies in sales, marketing
and management roles.
(specialising in corporate strategy) from Unisa in 1977 and 1981,
His business qualifications, he says, were all acquired at the “University of Bidvest”.
respectively.
Around nine months ago, he became Steiner Group MD, taking responsibility for
He joined Bidvest from the Tiger Group when, in 1994, SABT
was formed through a joint venture by Tiger and RBT.
Bidvest acquired Rennies Group in 1998 and Tiger’s share in
the joint venture in 1999.
five operations in the group: Steiner Hygiene, Steiner Environmental Solutions, Puréau
Fresh Water Company (in whose establishment he played a leading role), Rochester
Midlands Industries and Execuflora.
It’s a group involved, in a nutshell, in all things hygienic away from the home: wash-
He has been in the current post since 1997.
room dispensers and consumables, deep cleaning, pest control, cleaning chemical
Koos is married to Alta. They have two daughters, Lachelle
manufacture, purified water and indoor plants.
and Chantal, and a son Jean. Chantal qualified as medical doctor
As might seem inevitable, given Norman’s peripatetic schooldays, Norman concen-
in 2006 and is doing her internship; Jean did his pilot training
trates in business on constantly adapting and re-inventing himself and inspiring and
in Florida, USA and is an instructor now accumulating his flying
guiding people to do the same.
hours.
He is married to Elize, and they have two boys, Juan (28) a Methodist minister, and
Koos says his major interests outside work include DIY, watch-
Dean (23) who recently completed a Multimedia diploma.
ing motor sport, photography and, of course, his regular visits to
He enjoys the outdoors and his 4x4 and is a keen golfer.
the US tennis.
Honesty and integrity, he believes, are the principles that guide his life.
30
quarterly magazine for bidvest employees
• issue one 2007
Employee connection
Bidvoice
profile on…
Why you’ll find Masly
in supermarkets
Jannie’s in tune with
most things
Jannie Roux enjoys music – in fact most of
Masly Notrica travels extensively in the course of his
today’s pop. “I like music, and I like to share
job. It’s unlikely, though, that you’ll spot him at the
music enjoyment with my children, so I’m
major tourist attractions. More likely you’ll bump
quite up to date with the latest stuff. I have a
into him in a supermarket checking on what is new
pretty large collection of popular music post
in the food industry.
1960,” he says. Jannie (46) is, one might say, a
It goes with the territory, as they say.
man in tune with things around him.
The managing director of Patleys, the
It shows in his business approach.
Group’s distributor of branded local and
His philosophy includes an emphasis
imported food products to the retail
industry, feels particularly proud about the
brands that are part of his daily business.
“I am passionate about what I do, and being involved with major international and local brands such as Kraft, Tabasco, Evian, Nestlé, Bertolli, Lurpak,
Kiri, The Laughing Cow, Tuc, Nando’s – to name but a few – just makes all
the difference,” he says. “I am also proud of the achievements of our own
brand, Goldcrest, which evolved from small beginnings to becoming a
well-recognised brand on the South African market.”
So there’s a special thrill attached to calling at a supermarket almost
anywhere and spotting the brands with which Patleys is involved.
Masly (57) was born in Lubumbashi in the Democratic Republic of the
Congo (ex Zaire), but matriculated in Harare, Zimbabwe and did one year of
Business Administration through UNISA.
He worked in food distribution in the Congo until the government
nationalised the business in 1974. When he immigrated to South Africa, he
continued working in the food industry with another major distributor and he
ultimately joined Bidvest in January 1989 as Patleys’ MD. “In other words,
I’ve been involved in the food industry since I started work,” he says.
His position today is at the head of an organisation that evolved from a
small family-owned business in 1892 into a leader in the marketing and
distribution of local and imported quality brands.
Patleys markets and distributes premium local and international fast-moving consumer brands – a range that spans dry groceries, snacks, biscuits,
confectionery and perishables – to the retail, food service and industrial
markets in southern Africa.
An international infrastructure enables it to provide world-class service
and, through its suppliers, products and employees, sustainable earnings to
shareholders. “It’s our policy to market and distribute only world-leading
brands,” says Masly. “We will not sell any commodity items.”
Masly is married to Myriam. They have a married daughter, Valerie, living in
Sydney, and a son, Robert, in Johannesburg.
Away from work and the world’s supermarkets, Masly enjoys rugby and,
given his upbringing amid the French influences of the Congo, tends to shout
for Le Bleau whenever they’re playing anyone other than the Springboks.
Because both his parents were Italian, he also keeps an avid eye on the
achievements of the Ferrari team in Formula One racing.
His life-guiding philosophy? “I am a highly motivated person and am determined to achieve what I set out to do, no matter what. I hate failure,” he says.
on being open minded and awake to
opportunities. So it’s not surprising that he views the turnaround of SA Stevedores four years ago as one of his major successes in business. Today Jannie
(real name David) is the managing director of Bidfreight Port Operations.
The company was formed in 2004 in a merger between two of South
Africa’s leading portside companies, Rennies Cargo Terminals and South
African Stevedores, both Bidvest companies. Rennies Cargo Terminals had
built a formidable reputation as a world-class warehousing company, and
was the national benchmark in the handling of steel and forest products.
South African Stevedores was South Africa’s largest stevedoring company,
and the only one operating in all six of South Africa’s major ports. It brought to
BPO knowledge in the stevedoring of commodities from standard breakbulk
cargo through to containers and cars.
The sister companies worked in close synergy, which enabled them to give
customers efficient, one-stop-shop services. Further synergies were explored
at management level, resulting in a decision to merge the two entities into
a company capable of offering a complete port operations solution to any
customer importing to, or exporting from, southern Africa. Jannie is proud to
have been part of its creation.
Born in Johannesburg, he obtained a BA Hons and MBA from Rhodes
University, the University of Cape Town and University of Durban (Westville)
and has been with Bidvest for six years.
He is married to Beverley, who, he says, has been a major influence in his
life, as a supportive, interesting, engaging, fun and loyal partner. They have
two children, Megan (15) and Luke (12). Major achievements of his life were
“finding and marrying a superb life partner and being father and friend to two
great kids”.
He enjoys reading, especially current affairs and books on mountaineering,
exploration and popular science, and likes to spend time in the mountains or
on the lonely beaches of Mozambique and northern KwaZulu-Natal. Just over
a year ago, he reached the summit of Kilimanjaro.
His views are positive and he is proud to support political transition in SA.
“Hopefully we will beat Aids, crime and poverty over the next 20 years now
that the economy is growing,” he says.
But the fondness for music never abates. “I like to strum a guitar when I get
the chance and I encourage my kids in their piano lessons. Being able to play
an instrument stays with you all your life, so it’s really something special,” he
says.
31
Bidvoice
Employee connection
profile on…
Nigel puts Crean on
the scoreboard
Nothing is impossible
for Hisham
Success at cricket demands an unwavering
Everyone, of course, deserves real enjoy-
concentration on building an innings and continual
ment from life. Hisham Al Jamil is no dif-
striving to add a few runs more.
ferent. And there is no doubt that he gets a
As a coach, even though it’s just to his son’s school
real kick out of it.
eleven, Nigel Boswell knows the required attributes
Indeed, he gets many. Literally. For Hisham, re-
only too well. So it’s little wonder that he’s enjoyed
laxation, enjoyment and a level of physical fitness
success at business by building a market-
come from kick-boxing.
leading business and setting new standards.
The “nearly 40-year-old” managing
In the seven years since Nigel came into
director of Horeca Trading in the United
Bidvest, when the group entered New Zealand
through the acquisition of Crean Foodservice
in April 2000, the company has enjoyed compounded annual growth around
35% to today’s annual turnover of 320 million NZ dollars.
Arab Emirates climbs into the kickboxing ring three times a week.
“It’s a great way to release the frustrations of the day and switch your
mind to something different,” he says.
“It’s been exciting,” he says. “We’ve acquired new businesses, established
Although he began his involvement with the sport when he was in his
a national network and now we’re developing a fresh produce division and a
mid-teens, and came close to a black belt when he was at his best, he
logistics business.”
was forced to stop for a long time when a stray bullet in the Beirut unrest
Nigel is managing director of Bidvest New Zealand.
shattered his shoulder, and he takes no part in tournaments or competitive
Born in Te Awamutu, New Zealand, he graduated with a Bachelor of
events.
Management Studies at Waikato University in 1987 and began his career as
an accountant in a food manufacturing business.
At the time, he knew people in Crean and went to work with them. He left
for a period but was soon back. His particular focus on customer service and
keeping customers happy has brought business growth and a good deal of
job satisfaction.
The biggest “buzz” is seeing people succeed in the process, he says.
“But kick-boxing really helps me stay in shape,” he explains.
The bullet remains in his shoulder; a remnant of the Beirut troubles amidst
which he grew up and lived, before moving 18 years ago to Dubai to found
Horeca Trading.
Between 1985 and 1988, he also studied at the American University of
Beirut for a Bachelor’s degree in Political Science.
 The company, which derives its name from Hotel Restaurant Catering,
Nigel is based in Auckland – a city known in the Maori language as Tamaki
is a leading distributor of world-renowned food brands – such as Knorr,
Makau Rau, the city of 100 lovers because it’s said to be a place desired by all
Hellmann’s, Bertolli, Lipton, Flora, San Pellegrino, Acqua Penna, among
and conquered by many – in a region boasting three harbours, two mountain
many others – to the food service channel of the United Arab Emirates.
ranges, 48 volcanic cones and more than 50 islands. With a population of
approximately 1.3 million, it is by far the largest city in New Zealand.
Following Bidvest’s investment in Crean, a major acquisition drive
underpinned the establishment of new distribution centres nationally, to the
extent that Bidvest is now the largest specialist food service distributor in
New Zealand. Because it has 21 strategically located distribution centres,
He has been at its helm since the start-up in January 2003. Bidvest acquired majority shareholding in September 2005 and the company became
“HORECA First for Foodservice”.
Hisham believes success in business comes from believing in what you
do. Only passion for what you do allows you to change with innovation.
“It’s the ultimate passion that drives the success of the company. It is
Crean is the only company offering a true national distribution service to
neither the idea alone nor the implementation of the business plan, it’s the
multi-site customers.
dynamics and changes in the business environment that stimulate me to
It services the food service and hospitality and leisure markets with a
keep rethinking the business model and adapting to the changes so that
comprehensive range of products in all major food categories – frozen, dry,
we exceed the expectations of the market and eventually act as a barrier to
chilled and fresh goods.
competitors,” he says.
Nigel is married to Nicki and they have three sons, Fletcher (11), William (8),
and Richard (5), and a daughter, Sarah (3). His major interest when he’s not at
work is “very definitely my family”.
Nigel plays tennis and has an interest in most sports but says he keeps
pretty busy doing things with the children, involving himself in their school
activities and coaching their sports teams.
He believes strongly in the philosophy of Carpe Diem (seize the day), which
probably translates to taking runs from any loose ball bowled to him.
32
“You have to keep telling yourself: ‘We were good, now we’re even better’.” 
At a personal level, Hisham believes it is important to know what you
want in life. “If you do, you are half way there. I believe in setting goals even
for the smallest details of my life. Nothing is impossible in life. If others can
do it, so can I.”
Hisham is married to Rim and they have two sons: Omar (4) and Fares
(3).
 Away from work, Hisham goes swimming and snow skiing once a year.
For a few extra kicks, you understand.
Employee connection
Bidvoice
profile on…
Perseverence of the Be guided by
long distance runner education, says Thierry
Slow and steady wins the race. That’s the
Like many great men, Thierry Legat entertains
saying. And Dick Slootweg understands
no criticism of the value in life of education.
it as well as anyone.
It was Aristotle who said: “The roots of educa-
That’s not to suggest that the manag-
tion are bitter, but the fruit is sweet.”
ing director of Deli XL in the Netherlands
In the words of GK Chesterton: “Education
does anything too slowly, but he runs
is simply the soul of a society as it passes
marathons and knows the value of
from one generation to another.” Oscar
steady perseverance and com-
Wilde took it a little further. He felt:
mitment to the end result.
“Education is an admirable thing, but
“Usually, you have to be patient and prepared to keep going, no matter what,” he says. “You
can’t stop until you reach your goal.”
It’s a philosophy that has served Dick well in completing both
the New York and Berlin marathons, and will no doubt do so again
when he runs the London Marathon on April 22 this year.
In his training – and he stresses that he’s a non-professional – he
covers around 40km a week.
That’s besides the exercise he enjoys in coaching the hockey
teams in which his three children play.
He and his wife, Marjon, have two daughters, Eefje (11) and
Noortje (10), and a nine-year-old son, Niels.
For about a year-and-a-half now, since Bidvest acquired Deli XL
in September 2005, Dick has been at the head of Deli XL Netherlands, one of the country’s largest suppliers of dry, fresh and frozen
foods, servicing healthcare, catering, hospitality, leisure and related
industries.
It is part of Bidvest Europe, which comprises leading, foodservice product distributors in the Netherlands, United Kingdom,
Belgium, and the United Arab Emirates, providing products, quality
ingredients, finished products and equipment to the catering
industry.
Before joining Deli XL in 1999, Dick travelled extensively as sales
director in the Middle and Far East for a company selling bakery
ingredients, extending his career in the food industry to around
16 years.
Before that he had been in the closures division of Van Leer
Packaging in Europe.
it is well to remember from time to
time that nothing that is worth knowing can be taught.”
In Thierry’s view: “The purpose of education is to improve the quality of life
and life management. Education for life, education through life and education throughout life must be the guiding philosophy of any process.”
It’s the belief that has been his guiding light in life.
The purpose of education, says the philosophical managing director of
Deli XL Belgium, is often stated as learning to know, learning to learn, learning
to do and learning to live together. But he believes education has greatest
value when it brings with it an upliftment and reinforcement of the human
spirit.
“Human spirit has many purposes beyond the acquisition of skills for the
world of work,” Thierry feels. “It involves developing a person’s ability to
reason systematically on critical questions and issues, to place facts in a
broader context, to consider the moral implications of actions and choices,
and to communicate knowledge and questions effectively.
“With the increasing importance attached to emerging areas such as information technology, there is a perceptible decline in interest in understanding
the importance of awareness of humanities, communication and team spirit.”
Born in and bred in Brussels, Thierry gained university qualifications in
applied economics, management and marketing from ICHEC (CERGECO)
and EPHEC in Brussels in 1986, and came to Bidvest when it acquired Deli
XL in July 2006.
Deli XL Belgium supplies a wide range of fresh and frozen food items to
institutions such as hospitals and company canteens, and to contract caterers and restaurants.
It is part of Bidvest Europe, which comprises leading foodservice product
Dick was born and raised near Amsterdam and gained a man-
distributors in Belgium, the United Kingdom, the Netherlands and the United
agement degree from the Erasmus Rotterdam University “too many
Arab Emirates, providing products, quality ingredients, finished products and
years ago to remember”.
equipment to the catering industry.
While the long-distance runner philosophy governs his approach
to business, he recognises that life will never be at its best without
some fun.
His life philosophy: “Geniet van het leven het duurt maar zo
even”. “That means: enjoy life while it lasts,” he says.
At work, Thierry is especially passionate about people management, quality and productivity.
Thierry is married to Catherine and they have four children, Edouard,
Laura, Emilie and Lola.
Away from work Thierry takes a keen interest in motor racing and skiing.
Bidvoice
Employee connection
Prestigious award for Rob
Waltons divisional director of KZN Back to School, Rob Grieveson, has
received the 2006 Mondi Business Paper Ithabise award, Industry
Contributor of the Year.
Rob came to Waltons via Palladium’s merger with Gala Stationers and its subsequent acquisition by Waltons. Since that time Rob has headed the Waltons Back
to School division, which he still manages with great commitment and enjoyment.
“The success of the division is due to the great team we have in Durban, and to
the unique friends and customers we have made over the years,” says Rob.
The Mondi Award recognises an individual who has made an outstanding
contribution to the office products industry at local or national level over the period
of one year. Judged by a panel of 12, the criteria include three main categories: a
compelling motivation, contribution to the company and overall impression.
Rob Grieveson of Walton’s KZN receives his award from Viv Mcmenamin as Industry
Contributor of the Year at the Ithabise Shop SA Awards evening.
Life-long learning at Crown National
Congratulations to Alfred Modibedi,
Matthew Mutshinya and Jeffrey
Sithole who participated in the
Life-Long Learning Skills in-house
programme. The management skills
learned through these programmes
will ensure enhanced productivity in
the workplace.
Alfred Modibedi
Matthew Mutshinya
Jeffrey Sithole
Awards at Waltons
The Manager’s Choice Award was presented to
Niney Moonsamy (right), bulk stores warehouse manager, for his continuing service excellence to branches.
With him is Ebrahim Choonara, financial director.
34
Branch of the year finalists: front: Fabian van Rooyen,
Strijdom Park branch, Vanitha Pillay, Midrand branch,
the winner; and Quinton Bennett, Edenvale branch.
Back: sales director, Trevor Kane-Berman.
southern Gauteng
region
Call centre agents of the year: Nikckson Manganye
(right) the winner, and Theodora Sithomo who was
runner up, with sales director, Trevor Kane-Berman.
Employee connection
Bidvoice
Prestige healthcare’s strike heroes
Beyond the call of duty
Sue Bell, the MD of Prestige Healthcare
that we are in partnership with our clients
division reports that Prestige held a
and today can confirm this.
special awards function at the end of
“We cannot thank our valued clients
October last year to recognise its
enough as they supported us through the
customers and staff members who
entire two and a half months – we know
went beyond the call of duty during
that it could not have been easy. They
the cleaning industry strike.
backed us up, assisted where possible and
“August 1 2006 was a day faced with
motivated beyond belief.
much trepidation as our indusry entered a
“The entire management team, from
phase in our history never before experi-
supervisors to operations managers never
enced,” says Sue. “The plans were in
let the side down.
place and back-up training completed,
Everyone at the support centre gave
but nothing could have prepared us for
in many ways but especially the human
what lay ahead.
resources department, training and quality
“The continual demonstrations outside
literally dropped everything to assist when
our contracts, not only disrupted the clean-
we needed them most, coping in true style
ing staff inside, but the patients and hospital
when going into areas sometimes out of
staff alike. Long hours were worked, fetch-
their depth.
ing and carrying staff and permanent clean-
The operations team from
Prestige healthcare
division, Johannesburg.
From left: Mona Ahmed,
Sanet Wienand, Corine
Goss, Stephanie
Janse van
Rensburg and
Pria Mudaly.
“I believe during it all we walked tall and
ers who came to work suffered terrible,
every one of the team can be extremely
degrading consequences.
proud that our
“What stands out is that what could have
Linda Bossert, hospital manager, Parklane Clinic, receives the
hospital award (and a box of Bar Ones to replace those she
handed out to all cleaning staff who worked 25-hour days
during the strike). From left: Johan du Toit, Danie Otto,
Prestige Group MD and Sue Bell.
main goal of
become an extremely chaotic situation, did
service delivery
not due to the incredible healthcare team
was met
members who have more guts than anyone
100%.”
I know. It was amazing to see the support
and teamwork, the back-up and support for
one another and the very real commitment
and determination to provide a service to
our clients. Prestige has always believed
The Super Stars
from Wilgers
Hospital.
CWT receives accolades from suppliers
Carlson Wagonlit Travel received several
Below: Paula Howell (Left),
Chevron In-House team leader,
and Ingrid Ward, team leader of
Safmarine In-House, with their
Lufthansa Top Agent Awards.
illustrious industry supplier awards during
2006 and proudly acknowledges the efforts of all its staff members. Well done.
Johannesburg Travel Service Centre
received the Lufthansa Top Agent Award, the
BA / Comair Top 20 Award, Airlink Top 10
Award, and the Top Travel Agency KLM Air
France 2006. Pretoria Travel Service Centre
was awarded the Most Improved KLM Travel
Agency 2006. Unilever division received the
Lufthansa Top 10 Award, Chevron In-House
and Safmarine In-House were awarded the
Lufthansa Top Agent Award.
CWT Unilever division team with their Lufthansa Top 10 Award.
35
Bidvoice
Employee connection
long service awards and retirements
Keeping the loyalty flag flying
SACD Freight – Durban branch
SACD Durban paid tribute to 17 of its long-serving
employees at a function on October 18 2006 when MD
Graham Peinke was on hand to present the awards. A
combined total of 275 years of service is boasted by
these staff members. From left: Front: Alfred Shange (25),
Susheela Pillay (15), Angela Rix (15). Prabha Durgapersadh (15), Martine Basson (10), Michael Mbhele (10).
Back: Josias Khoza (25), Sivalingam (Logan) Govender
(25), Dolan Chetty (10), Clive Peters (10), Jeeva Govender
(10), Parmanundha Soobramoney (25), Never Sibisi (25),
Mziwakhe Walter Mahaye (10). Missing from the picture
are Agrippa Ntini (25), Bongani Wenselous Ncayiya (10)
and Thomas Pillay (10) (who has since moved to Rennies
Ships Agency.)
SACD Freight – johannesburg branch
A record 32 long-service awards were presented on November 23 and 24 2006 to SACD Freight Johannesburg employees – a proud moment for the depot as this
was proof that SACD is a worthwhile company to work for. Of the long-service certificates awarded, seven were for 25 years, one was for 15 years and 24 were for
10 years of service. Regional director, DennisTrotter, seen here with awardees, presented the long-service certificates at the City Deep offices to mark the events.
From left:
Mahomed Vally,
Mervan Berzack
the regional
director of
Berzack
Brothers,
Durban, and
Omar Khan.
36
Long service at
Berzack Brothers
At the year-end annual awards presentation at Berzack
Brothers, Durban, two special awards were made.
Mahomed Vally received an award for 35 years’ service
in the Sato labelling division, while Omar Khan received
his award for 30 years uninterrupted service in the
industrial spares department. 
Employee connection
On the
MOVE
Steadfast
and true
bidserv
bidvest iom
mymarket.com
Lisa Tindall left the company at
end-February 2007 to emigrate to
Australia.
Suzanne Bentley will replace Lisa
as PA to Justin Unsworth.
Eleanor Cooper has replaced Julie
Bell as treasury administrator.
It’s a sad, but undeniable fact that
the business world has changed
over the years, and not always for
bidfreight
Safcor panalpina
the better says Vulcan Catering
Equipment.
Our reliance on technology has
increased a thousandfold and
Bidvoice
Colne Moodley, appointed to the
board of Vulcan Catering Equipment.
sometimes even the most affable
Catering Equipment. To many of us
employers lose sight of the fact that
this would be enough, but Colne
it is people, and people alone, who
is a man who constantly seeks
provide the heartbeat of a success-
improvement. Already laden with
ful business. Vulcan counts itself
various diplomas and certificates in
fortunate to have Colne Moodley,
management and accounting, he
who has proved to be a loyal and
graduated from the Bidvest Academy
steadfast member of the family for 25
in 2005 and is currently completing
years. Colne took up his first position
his degree in corporate govern-
at Vulcan as a production clerk, on
ance with the Institute of Chartered
March 5 1982. Colne’s dedication,
Secretaries (ICSA). Colne’s story is
commitment and standards of excel-
inspirational for many reasons. Not
lence were evident from the start.
only has he dedicated himself to the
Ten years later, having moved
pursuit of excellence in business, but
through the ranks, Colne was ap-
he’s proved that happiness can be
pointed management accountant and
found in balance. He is married to
reached the pinnacle of his career
Elaine Moodley, and dotes on his two
on August 1 2006 when he was
beautiful daughters, Jadene (14) and
appointed to the board of Vulcan
Michaela (11).
Dennis Thomas
SSC Cape Town
James Dennis Thomas, has retired
Jules Kramer has retired after 18 years
with the Group, during which time he
worked for Bidvest corporate office,
then Crown National and Caterplus.
Jules came across to mymarket.com
as financial manager in June 2002.
Jules who has seen Bidvest grow from
its inception, is wished much happiness
in his retirement by all his friends and
colleagues in the Group.
Simone Ramos joined mymarket.com
on January 8 2007 as financial manager
to replace Jules Kramer. Simone, who
has a diploma in accounting and a
BCom degree, has a varied business
background, having worked in the
motor, advertising, imports and exports
and coal industries.
Catherine Flemmer joined the
company as account/project manager
on January 8 2007. Catherine’s background is in IT and she has completed a
project management course.
Dean Smith joined mymarket.com as a
project coordinator on January 8 2007.
Dean has a diploma in multi-media.
Guy Hancock has been appointed
general manager, imports, Gauteng.
Jenny Retief has been appointed
national servicing executive,
Gauteng region.
Rennies distribution
services
David Leisegang was appointed
MD of RDS in October 2006 to
replace Rick Sheldrake who has
left the company.
SA bulk terminals
Gavin Schafer, formerly financial
director of SABT Maydon Wharf,
was promoted to commercial
director of SABT Island View in
October 2006.
P & I associates
Sash Naidoo and Anne Marie
Bonin have been appointed as
directors of P & I Associates with
effect from August 2006.
bid industrial and
commercial products
Buffalo executape
Peta-lee Urdang has been
appointed financial manager.
The following have relocated to new premises:
Commercial sundries
after 43 years. Dennis joined John
Dickinson in Cape Town in Decem-
Pencil Park, Croxley Close, Heriotdale Ext 15, Germiston.
Telephone:+27 (11) 417 9300.
ber 1963 as a stock record clerk.
Puréau fresh water company
At Silveray Stationery he became an
No.3 Bedflord Place, 18 Skeen Boulevard, Bedfordview.
Telephone: +27 (11) 455 8160 • Fax: +27 (11) 455 1573.
The postal address remains P O Box 102, Isando, 1600.
order clerk, then the bespoke buyer
and in the late 1980s was promoted
G fox & co
to sales representative. Dennis is
wished well in his retirement and will
be missed by his colleagues and
customers alike.
Hans Servas wishes Dennis Thomas
(right) well in his retirement.
Croxley Close, Pencil Park, Germiston.
Postal address: P O Box 751243, Gardenview, 2047.
Telephone: +27 (11) 626 3200 Fax: +27 (11) 626 2398
Emails: sales@gfox.co.za; info@gfox.co.za; URL: www.gfox.co.za.
37
Bidvoice
Working in harmony
Doctor Jagot advises
All about TB
Ã
Ã
Ã
What is TB?
TB is a disease that mainly affects the lungs, but can
be found in any other body organ. It is caused by a
germ called Mycobacterium tuberculosis. The germs
are present in the sputum coughed up by those that
have TB of the lungs. The germs usually destroy the soft
tissue of the lungs, and this causes cavities (holes) in the
lungs, resulting in difficulty with breathing, and blood can
be coughed up. If untreated, TB can cause death.
DOTS – DOTS stands for Directly Observed
Treatment Short Course (6 months)
How do people get TB?
The disease is passed on from person to person. When
a person who has TB coughs, sneezes or spits, germs
are spread into the air from where they can be breathed
in. Fortunately not all those infected contract TB, in most
cases, the germs are sealed off in the body and they
do not multiply. However, if the body’s defenses can no
longer control the germs, they become active and the
person gets TB.
Who is at risk
Ã
Ã
Ã
Ã
Ã
Ã
Ã
Close contacts of TB patients
Children under 5 years old
Persons with diseases like diabetes and Aids
Persons who take excessive alcohol, and
drug addicts
Persons with poor nutrition and lack of food
Persons suffering from stress
Persons living in poorly ventilated and/or
over-crowded rooms.
What are the symptoms of TB?
Ã
Ã
Ã
Ã
Ã
Ã
A cough lasting longer than 2 weeks
Chest pains
Tiredness and weakness of the body
Loss of appetite and weight
Night sweats, even when it is cold
Coughing up blood.
How is TB diagnosed?
Any of the signs and symptoms mentioned may be an
indication of the disease. Seek help at your clinic or
hospital if you have these symptoms. TB testing and
treatment are free.
The germs are found in the sputum (spit), when tested
in a laboratory. An X-ray done at a clinic or hospital may
show cavities or changes in the lungs. A skin test done
on children by a nurse or doctor can be an indication.
When a person has been diagnosed as suffering from
TB, all children under five years of age that have been in
close contact with that person should be examined, so
that if necessary they may also receive treatment.
Treatment of TB
TB can be cured with little or no complications. Medication must, however, be started as soon as possible and
it must be taken regularly according to the instructions
given at the clinic. It takes 6 months for TB to be cured
38
meat, fish, eggs, beans, amasi, brown bread,
maize meal, vegetables, and fruits
Avoiding alcohol because it lowers body
resistance, and affects the treatment
By not smoking since smoking causes further
damage to the lungs and can also cause heart
disease and lung cancer
Getting some sunshine, fresh air, exercise and
living in a clean environment.
completely, but within 2 weeks of starting treatment, the
person will no longer spread the disease. Intensive phase
medication is given for the first 2 months, 4 or 5 tablets
(depending on body weight) are taken Monday to Friday.
Continuation phase medication is given for the next
4 months, 2 or 3 tablets (depending on body weight)
are taken Monday to Friday.
Treatment must be completed
It is a mistake to stop taking medicines when a person
feels better. All treatment/medicine must be taken for the
full 6 months. If treatment/medicine are missed, the risk
of a drug resistant strain of TB is possible. This TB is very
difficult to treat and needs more than 18 months of treatment/medicine, with a long stay in hospital.
It takes a long time for TB germs to be destroyed. If
medicines are stopped too soon and without instructions of the nurse or doctor the disease may start all
over again.
TB and HIV interactions
In people with healthy immune systems, only 10%
of those who are infected with TB ever become sick
from TB. Over 50% of people who are co-infected with
TB and HIV will get sick with TB before they die. HIV
increases the risk of developing TB. Not all HIV-positive
people have TB. Not all people with TB are HIV-positive.
HIV and Aids are common in socio-economically
stressed communities, and these same communities are
also vulnerable to TB.
How can TB be prevented?
Ã
Ã
Ã
Ã
By curing those who are ill with TB in order to stop
the spread of the disease
Covering your mouth when coughing
Immunisation of all babies at a clinic within 1 year
of birth
Eating balanced meals consisting of food like
Ã
Ã
Ã
Ã
DOTS supporters help patients to ensure that
medicines are swallowed daily
DOTS ensures TB diagnosis is available to every
one free of charge
DOTS ensures that good quality standardised
treatment/medicines are available for all TB patients
free of charge
DOTS does not involve long periods of hospitalisation. Instead, a person can take treatment at
home, at work or at school. DOTS combines five
elements: political commitment, microscopy
services, drug supply, monitoring systems, and direct
observation of treatment.
TB in the workplace
Once a person has been on TB treatment for 2 weeks,
they are not infectious. Persons with TB can continue
to work. TB treatment can be given by a treatment supporter at work.
Multidrug Resistant TB (MDR-TB)
Multidrug-resistant tuberculosis (MDR-TB) is a form of tuberculosis that is resistant to two or more of the primary
drugs used for the treatment of tuberculosis. Resistance to one or several forms of treatment occurs when
the bacteria develop the ability to withstand antibiotic
attack and relay that ability to newly produced bacteria.
Since that entire strain of bacteria inherits this capacity
to resist the effects of the various treatments, resistance
can spread from one person to another. On an individual
basis, however, inadequate treatment or improper use of
the anti-tuberculosis medications remains an important
cause of drug-resistant tuberculosis.
Extreme Drug Resistant TB (XDR-TB)
Extreme Drug Resistant TB (also referred to as Extensive
Drug Resistance) is MDR-TB that is also resistant to
three or more of the six classes of second-line drugs.
The description of XDR-TB was first used in 2006,
following a joint survey by WHO and the US Centers for
Disease Control and Prevention (CDC). Resistance to
anti-TB drugs in populations is a phenomenon that occurs primarily due to poorly managed TB care. Problems
include incorrect drug prescribing practices by providers,
poor quality drugs or erratic supply of drugs, and also
patient non-adherence.
Working in harmony
Bidvoice
3663 CE Fred Barnes presents the award for environmental excellence to the
Lee Mill Depot: From left: Sue Webster, Jon Scantlebury, Fred Barnes, Brian
Watson, Environmental Awards.
Environmental
award trophy.
3663 presents
Environmental Awards
At 3663’s Annual Environmental Con-
local community groups, all activity
ference in October 2006, Lee Mill depot
being recorded and monitored
became the proud winners of the first
• Depot environmental newsletter is
award to be presented for environ-
produced to an exceptional standard
mental excellence within 3663 First for
by Jon and Sue
Foodservice.
• Segregation of wastes in the canteen
Lee Mill depot was among five sites
• Environmental notice board for
short-listed for the award, Birmingham,
• Segregation of wastes in the garage
Nottingham, Salisbury and Severnbridge
• Effective communication
all being finalists.
• Lee Mill depot has been recognised as
a site of environmental excellence and
Examples of Lee Mill’s
has certainly set a new company
achievements include:
standard. In October 2007, a second
• Excellent standard of awareness of
environmental award will be presented:
the depot’s EMS and those employ-
the Most Improved Site of the Year.
ees informally interviewed, had a good
understanding of how their role fitted
into the EMS
Environmental notice board for effective communication.
The conference also saw the first
presentation of the supplier environmental
• Objectives and targets had been set
performance award, designed to recognise
for the depot, they were posted on
the environmental performance improve-
the notice board along with achieve-
ments being made within the supply chain.
ments and progress
Own brand/label suppliers registered
• High standard of recycling activity
within the 3663 Supplier Environmental
Performance Improvement Scheme were
covering a vast range of wastes
• Good evidence of environmental
communication through induction
Segregation of wastes in the garage.
invited to apply for the award.
Speedibake (a supplier of
and training, all of which up to date
bakery products) was the
and records maintained to a high
successful winner and two
standard
representatives, Ray Collier
• Paperless training initiative, issued to
and Mark Edwards, attended
all HoDs who have been made
the conference where they
responsible for training, resulting in
were presented with the award
minimal paper usage
by group commercial director,
• Innovative partnerships formed with
Segregation of wastes in the canteen.
Ian Crawford.
Ian Crawford, 3663
group commercial director,
presents the 3663 Supplier
Environmental Performance
Improvement award to
Ray Collier (left) and
Mark Edwards (centre)
of Speedibake (a supplier
of bakery products).
39
Bidvoice
Working in harmony
A decade of
environmental
progress
A case study of 3663’s journey beyond
environmental compliance.
Just over a decade ago, 3663 set out to
needed to be encouraged. A network of
electricity, by placing ‘switch off’ stickers on light
proactively tackle environmental issues. This
environmental co-ordinators, all volunteers who
switches to encourage employees to only use
has led to many environmental improvements,
expressed a genuine interest in this function, was
lighting when required. Other projects focused on
inspired employees and helped create a more
established to champion the initiative at each site.
recycling of paper, cardboard, metal and glass.
There are now some 60 co-ordinators, at least
competitive business.
These initial projects, which aimed to involve
one at each of the 50 sites, who have taken on
as many employees as possible, helped create
The business case
this task in addition to their other duties. They fulfil
awareness and in many cases resulted in cost sav-
In 1995, as a response to growing environmen-
a vital communications function and support site
ings. Projects would often be piloted at one or two
tal, employee and stakeholder pressures, 3663
managers in identifying and implementing envi-
sites, before being rolled out to others. With time,
decided to improve its environmental performance.
ronmental improvement projects. Their tasks also
more comprehensive projects were tackled, many
Not only has the company satisfied these stake-
include environmental auditing, record keeping,
of which have resulted in cost savings.
holder needs, but this initiative has turned out to
reporting and assisting with training.
be an astute business decision that has enhanced
Annual environmental conference
business performance. 3663 is the environmental
“We believe that a component of running
leader in this industry and continues to work at
A forum was required to bring together the company’s many environmental co-ordinators. To this
exceeding environmental legislative requirements
a truly great company is a sustainability
effect, a yearly two-day environmental conference
and customer expectations. The programme has
values-based approach. We are proud of
is held where participants can network, learn and
resulted in numerous benefits, which include cost
our environmental achievements and
plan upcoming projects. The conference has been
savings and improvements in brand awareness,
reputation, employee motivation, customer retention, community relationships, operational efficien-
are committed to being a socially
set to coincide with a 3663 board meeting. This
responsible organisation.”
allows co-ordinators to ensure new environmen-
– Fred Barnes, CE,
cies and overall business competitiveness.
3663 First for Foodservice, UK.
Getting started
The environmental programme became the
tal projects are supported by executives and it
allows executives to stay abreast of environmental
progress.
Campaigns build commitment
Involving the community
Campaigns play an essential part in developing
As 3663’s level of environmental commitment
awareness, understanding and commitment. For
grew, sites were encouraged to share their newly-
steering group was established to assist in guid-
example, an environmental awareness day was
gained knowledge and enthusiasm by working
ing the process, developing policies and raising
used to educate employees about environmental
with communities on environmental initiatives.
awareness. An Environmental Mission Statement
issues, environmental objectives and to collect sug-
Sites have initiated a broad range of projects,
and Environmental Policy were drawn up to com-
gestions for improvements. The best suggestions
which include educational projects for scholars,
municate the environmental vision, objectives and
received prizes and were implemented with the help
such as the development of school gardens,
guidelines to employees and other stakeholders.
of employees. A longer-term campaign focused on
poster competitions and river clean-up initiatives.
Fred Barnes, the then operations director, was
waste minimisation using the Reduce, Re-use and
Sites also collaborate with communities to resolve
a strong supporter of the initiative and ensured
Recover philosophy. Campaigns are supported by
mutual issues such as noise pollution and water
board support.
posters, dedicated environmental notice boards,
run-off problems.
responsibility of the environmental services controller, who is also tasked with health and safety
management. A cross-functional environmental
Empowering employees
discussions at staff meetings and newsletters.
Environmental management system
To inspire everyone to create a culture of
Low-hanging fruit
In 2001 a decision was made to formalise envi-
environmental commitment and continual
Initial projects focused on areas where easy gains
ronmental practices by investing in a certifiable
improvement, better employee participation
could be made. One project focused on saving
environmental management system, ISO 14001.
Working in harmony
Bidvoice
Since much of the groundwork of creating com-
• Five-own brand suppliers committed to
• Vehicle parts are salvaged from discarded fleet
mitment and putting basic systems in place had
ongoing environmental improvements as
vehicles. This initiative was introduced a
been done, the certification for all locations was
part of 3663’s supply chain environmental
decade ago and has resulted in savings to achieved in a record two years.
mentoring programme.
date in excess of £2 million.
• Innovative rainwater harvesting systems are
• Ammonia-glycol refrigerant systems, which
included in new depots and so far two are in
help reduce electricity consumption, are now
use with a third coming on-stream. The water
used in the new larger depots. Over the last two
is used for washing vehicles. Prior to this,
years these initiatives have resulted in savings of
recycled water systems were installed in
£67 500 and 1,3 million kWh of electricity.
new depots. Together with a programme of
• Installation of warehouse lighting systems,
installing low-flush WCs, these initiatives have
utilising low energy bulbs and reflectors, have
over the last two years saved £40 000 and
resulted in savings of £53 825 and 750 000
25 000 m3 of water.
kWh in electricity usage over the last two years.
Managing the supply chain
Recently, an environmental supply chain manager was hired to work with own-brand suppliers
to improve their environmental standards. While
this scheme is voluntary, it is likely to become
mandatory for all own-brand suppliers and
already suppliers that commit to ongoing
improvements are audited and given ratings,
which in future is likely to contribute
• An ongoing vehicle-routing optimisation
to a preferred supplier status.
initiative has resulted in reduced vehicle
mileage and fuel usage, which has resulted
Measuring performance
in savings of at least £50 000 in the last year.
All sites are being tasked with setting
environmental targets and measuring
performance against these indicators.
3663’s elegantly succinct
This will make 3663’s environmental
Environmental Policy
policy objectives more concrete, ensure
3663 is committed to continually improving
deeper commitment and allow 3663 to
the environmental performance of its activities
set targets and report against these at
and products through a process of pollution
company level.
prevention and compliance with appropriate
environmental legislation.
These indicators, amongst others,
include waste to landfill and recycling volumes and resource consumption of wa-
Specifically, 3663 aims to:
ter, electricity and fuel. Site environmental
• Identify and manage the environmental
performance, based on compliance with
impacts of products, packaging and
legislation, company standards and
services and, where possible, work with
ISO 14001 requirements, are monitored.
suppliers to improve overall environmental performance in these areas.
The future
• Manage all wastes appropriately and
As legislative requirements and stake-
reduce the burden on landfill by
holder expectations grow, 3663 continues
implementing the principles of the
to be well-positioned to use its environ-
waste hierarchy, namely Reduce, Re-use mental excellence to further improve
and Recover.
business competitiveness. Recently, a
• Reduce consumption of energy
sustainability board committee was estab-
and resources and, where appropriate,
lished to take responsibility for all social
implement a green purchasing policy.
and environmental issues.
• 3663’s fleet of 1 000, 18-tonne trucks are fitted with Scania’s new Euro 3 engine which
Continual environmental improvements to our
Key environmental achievements
reduces particulate matter and nitrogen
business operations will be achieved by setting
• Over the last two years a cost saving of
oxide emissions.
environmental objectives and targets which will be
£400 000 has been realised through a variety
• Approximately 80% of own-brand outer pack-
monitored and reviewed through the implementa-
of resource conservation initiatives, focused
aging and approximately 40% of own-brand
tion of an externally recognised environmental
on water, electricity, fuel and recycling savings.
primary packaging now bear eco-labelling
management system.
• A corporate recycling strategy has resulted
symbols. These symbols provide consumers
This will be achieved by raising awareness
in 12 depots becoming recycling hubs, where
with recycling and other relevant information.
and providing education to all staff and, where
cardboard and plastic pallet wrap from other
• 3663’s local sourcing initiative, which now
necessary, suppliers and customers regarding
depots are baled in preparation for recycling,
covers half of the UK, helps reduce food miles,
the company’s position on the environment, its
diverting some 1 300 tons from landfills and
by reducing the logistics and thus energy
environmental management system and their
yearly generating in excess of £31 000.
required to store and transport food products.
responsibilities.
41
Bidvoice
Working in harmony
Good work
Pure-O man
Puréau Pretoria branch helped out with the
Tannery Industrial Park Christmas party for
orphaned and underprivileged children.
The Pure-O man was there to hand out Puréau
water and sachets of juice and entertain as only he
can. It was a day that the children will remember, thanks to
Puréau staff members and Pure-O.
Left: Pure-O does his stuff at the children’s Christmas party in Pretoria.
From left, back: Ruth Golding, Megan Thwaites, Renette Reid
and Shafiek Abrahams. Middle: Joan Phillips, Rene Fortuin,
Amanda van der Heever and Tony Cleghorn. Front: Linda
Segalla, Michael van Tonder and Annalize du Toit.
Hats Off!
Wearing the charity hat at Crown Cape Town
The people at Crown National Cape Town Branch did their
bit to raise funds for the disabled by wearing a variety of
hats on casual day. They challenge all other Bidvest companies to do likewise to make a positive impact for a worthy
cause and help bring joy to somebody’s life.
Kliniek Koks
Take two cooks with their hearts in the right
place, add a couple of sponsors and mix it up
with a cooking workshop by and for children
who are seriously ill and what have you got?
Girls for quadbikes
Any customer who purchased a Simba product in the
month of April from any of the Caterplus companies
nationally was entered into a lucky draw for a 100cc quad
bike. St Michael’s School for Girls in Bloemfontein was the
lucky winner in the draw which took place in June.
Kliniek Koks (Clinic Cooks), a heartwarming
initiative that lets sick children forget their problems and simply have fun.
Enough reason for Deli XL to fully support this initiative, and help the Kliniek Koks to
give joy to sick children who are hospitalised.
The Kliniek Koks Foundation was initiated by Bill Riem and Edward Booij, owners
of a restaurant and cooking school. They wanted to use their enthusiasm and passion
for cooking to do something good for society. And what is more satisfying than letting
sick children forget about their illness for a while? About 50 children participate in
each workshop. Even children who can’t get
out of bed are still able to enjoy the party.
By placing televisions in front of each bed
they are able to follow the instructions on the
screen and participate in the workshops.
Deli XL is the main sponsor of this initiative
and takes pleasure in giving sick children an
opportunity to forget their problems and be
careless kids again, even if just for a moment.
42
Chipkins Catering Supplies Bloemfontein branch MD Ricky Ramos,
handing the prize over to the principal of the school, Cathleen Linda
Pienaar, to the delight of the learners and Marthie Coomans, the
school hostel’s matron, who placed the winning order.
Working in harmony
Bidvoice
TMS CSI supports schools
TMS Group has chosen to support schools as its corporate social investment programme.
The programme will be jointly managed by MD Michael Dreyer and Dumi Mathonsi who is the national
manager of industrial relations and CSI. The fist school to benefit will be the KI Thwala Secondary
School at Embalenhe in Secunda. The school accommodates learners from grades 8 to 12 and presently there are 90 to 100 learners in one classroom. Mtshungase Trading is contracted to build on new
classrooms and the work began in November 2006.
Standing: Michael Dreyer, managing director
TMS Group. Seated from left: Dumi Mathonsi,
national manager: Industrial Relations and
Corporate Social Investment and Gideon
Mayenjane of Mtshungase Trading.
Hospital contracts tour
The healthcare division of Prestige Group recently took financial director,
Bina Gosai, on a tour of their hospital contracts and to meet various clients.
From left: Prestige financial director, Bina Gosai; contract manager, Jenny Naidoo;
Matron Elizabeth Munjeri of the Brenthurst Clinic; regional director, Sue Bell, and
operations manager, Stephanie Jansen van Vuuren.
Silver bullet for Irene Homes
McCarthy Mitsubishi Centurion recently made life easier for the staff and residents of Irene Homes by donating a Colt LDV bakkie.
Irene Homes is a unique facility providing life-long care to mentally disabled women. Residents are housed in seven residential “homes from home”
and are cared for by qualified nursing staff and house-mothers.
Irene Homes also provides a working environment to both
residents and day-workers where each person is evaluated
and given tasks suitable to their individual mental and physical
Residents of Irene Homes express their joy with
their new Colt LDV bakkie donated by
McCarthy Mitsubishi Centurion.
capabilities. Therapy of this nature creates self-worth, selfadvocacy and dignity.
Projects include knitting, weaving, assembling and collating. These products need to be collected and delivered to
customers, and this is where the Colt LDV bakkie will be
put to good use.
“Our existing modes of transport were no longer safe
or effective for this purpose,” says workshop manager, Eugene van Wyk. “Now we can transport larger
volumes in comfort and style. The residents have also
remarked that the vehicle looks really smart, too!”
43
Bidvoice
Working in harmony
A heartwrenching
1000 Hills community helpers
Right: Khanyi Zondi and a
mother holding her child.
experience
Bidfreight Terminals recently donated baby
the jobless, promoting community vegetable
formula, baby bottles and nappies to the
gardens, home-based care, food parcels and
the community is and we got to hold the tiny
1000 Hills Community Helpers’ organisation.
clothing, and assistance to several crèches in
babies that rely desperately on the formula and
The organisation has been active in and around
the area.
nappies that the clinic hands out.
Some Bidfreight staff members recently
“What was very encouraging was to see
Natal for the past eleven years and has been
visited the baby clinic at St Theresa’s Mission
people who had turned their lives around by
registered as a non-profit organisation by the
in Inchanga to hand out the donated items.
learning crafts and using these skills to earn a
Department of Social Development.
“This turned out to be a heart-wrenching and
living,” she added. “We came away from this
emotional visit,” says Nicky Lahner. “We got to
experience being grateful that we could help in
experience first hand how great the need in
some small measure.”
the Valley of a Thousand Hills, in KwaZulu-
The Helpers provide support such as a feeding scheme, a medical and baby clinic, helping
44
Working in harmony
Bidvoice
Above and right: Arriving at the baby
clinic at St Theresa’s Mission in
Inchanga.
New kitchen cupboards being installed in the cottage.
Adopting
a cottage
Since adopting cottage no. 2 at the William Clarke
rmula
e baby fo
di with th
n
o
Z
ls.
yi
a
n
in
a
Kh
ight Term
by Bidfre
d
te
a
n
o
d
Children’s Home in Mayville, Durban, SACD Freight
has been busy for the best part of 2006 renovating and
repairing several areas that needed attention.
Electrical wiring and points were made safe and approved.
Broken and leaking plumbing was fixed, the roof cleaned and
fixed and the ceilings repaired. A bedroom wall and the front
door area have been bricked and plastered, fascia boards
replaced, and tiling in the kitchen, pantry, bathroom and toilet
areas replaced or cleaned and fixed and the kitchen cupboards replaced, and doors and windows fixed or replaced.
The remaining problems, such as bedroom cupboards and
the garden wall, will be given attention during 2007.
SACD Freight Durban and its people are ensuring that
Above, right and below: Khanyi Zondi and Nicky Lahner in the clinic dispensary.
cottage no.2, William Clarke Children’s Home is a safer, more
comfortable home for the orphaned children who live in it.
New ceilings and ceiling fans were also installed.
45
Bidvoice
The mixed bag
Been there, gave the T-shirt
Once again the Bidvest marquee at the prestigious Nedbank Golf Chal-
enjoyed the golf, but also refreshments and light meals throughout the day
lenge on December 2 2006 at Sun City was an unqualified success.
in the air-conditioned marquee.
VIP guests were invited by Bidvest management to enjoy watching some
Although guests received a Bidvest T-shirt (and cap), it was on condition
of the world’s top golfers compete for one of the richest prizes in profes-
that they each swapped it for one of their own golf shirts. Needless to
sional golf.
say, everyone gave a shirt and, at the end of the day, the Salvation Army’s
supplies were replenished with the resultant large box of golf shirts to help
The journey was stress-free for the guests, as luxury coaches transported them from the Inter-Continental Sun to Sun City where they not only
Giving hope for life
clothe the poor and destitute who seek their help.
Sponsors and guests at the launch of the Hear for Life
Trust Fund at the Centre for Hearing and Language
Impaired Children in Parktown, Johannesburg were
greeted with this very special welcome sign prepared
by the children themselves.
SACD Freight Cape Town recently donated a converted container to Living Hope, a
non-profit organisation that cares for people infected with and affected by HIV and
Aids. The container has been placed at the Capricorn/Vrygrond informal settlement
where it is being used as a home-care base and HIV-testing area. From this base,
Living Hope also runs classes in prevention for children and support groups.
Hannes Mundey of SACD hands over the key to Avril Thomas of Living Hope.
Rotary walk
Staff members from Steiner Hygiene, Steiner Environmental Solutions and
Puréau Fresh Water Company gathered at the Modderfontein Sports Centre for
the annual Rotary/Nedbank Charity walk on September 2. By entering the race,
people contributed towards helping children’s homes around Johannesburg.
Steiner HyGienie and Pure-O were
on hand for those less adventurous
and especially the children who attended the event, to educate young
and old on the finer points of good
hygiene. Hot dogs were handed out
by Steiner to those children who
were able to join in the walk.
46
The mixed bag
Bidvoice
Hygiene in
your hands
Steiner HyGienie and the marketing team recently visited
the Johannesburg Children’s Home for a day full of fun.
HyGienie demonstrated his entertaining dancing skills to
the children, teaching them that “Hygiene is in your hands”.
Steiner Group donated cleaning materials to assist the home
in its job of maintaining a clean and safe environment for the
homeless children of Johannesburg. Simultaneously, Steiner
Hygiene visited Shepherd Keep in Durban and donated materials for the daily cleaning routine.
The first since
the merger
Caterplus head office enjoyed their first end-of-year lunch since the merger
of the foodservice companies.
“We decided to do something a little different this year,” says Candice Porter,
“and that was to shoot each other and get rid of all our frustrations in a
paintball show down.” Although some were left unscathed and others with
many bruises, the day was
fun-filled and something to
put in the experience book.
47
Bidvoice
The mixed bag
32 nd NSRI Golf day A huge success
A pirate’s life…
Since its inception in 1974, the NSRI Golf Day has raised just over
R750 000 for those in peril at sea.
Funds raised in 2006 went towards the urgent major refit recently
completed on Durban station’s new 10 metre deep-sea rescue craft.
October 12 was a fun-filled, fundraising day with bundles of wonderful
prizes and dreaded “hole police” waiting to pounce on unsuspecting
golfers with bulging wallets.
Rennies Ships Agency has always supported the NSRI Golf Day and,
this year, golfers were “robbed of their loot” by pirates Glenys Winter,
Johanna Cordier and Gloria Shezi. Golfers did not leave empty handed,
however. In exchange for their donation, each golfer was given a gold coin
(alas not the type to be left in your pocket) with which to search for the
“hidden treasure” buried on “the island”. The Pirates raised R1 810.00 for
NSRI, and the RSAL brand retained its prominence in the market.
Running for the Community Chest
Rennies Ships Agency Cape Town staff
members enthusiastically joined in the
annual Community Chest Fun Run on
December 5. 
From left: Lameez Jacobs, Velda Jacobs,
Lynne Perry, Helen Hampson, Megan
Gobey, Lindy Alcock and two supporters,
Nicky Brown and Gloria Isaacs.
Other colleagues who ran but are not
pictured were Jonathan Whittington,
Elsabe Martini and Candy Bowers.
Croxley reveal at South Coast marathon
The Silveray Manufacturing team recently
volunteered to man a watering table at the
KZN South Coast Marathon (Scottburgh to
Amanzimtoti).
The team used the experience to plan for
other such occasions and the day turned
out to be a fun-filled, team-building event.
Everyone wore company-sponsored T-shirts
and caps and enjoyed breakfast together.
Transport was also provided by Silveray and
the watering table was used to draw attention
to the exciting new look Croxley logo.
Silveray Manufacturing MD, Niel Speres,
thanked all the staff members who had volunFrom left: Nonhanhla Maphumulo, Pretty Ndlovu, Richard Maistry, Niel Speres, Betty Prithipaul, Marilyn
Speres, Audrey Maphumulo, Professor Ngcobo, James Killoran, Ivana Titton, Kemraj Prithipaul.
48
teered, especially as the day began with the
sparrows at 04:30!
The mixed bag
Bidvoice
A first of many
for Keith
3663 First for Foodservice, Banbury Depot’s Keith Page of
the transport department, entered the London marathon
for the first time last April and clocked in a time of 5 hours
11 minutes. In the process he raised £600 for the Warwickshire and Northamptonshire air ambulance. To cap this
achievement, he and his wife, Sarah, celebrated the arrival
of their firstborn, Edward, in June. 
Keith Page of 3663 First for Foodservice, Banbury depot (right),
raised £600 for the Warwickshire and Northamptonshire air ambulance in his first-ever London marathon run.
Raising HIV/Aids awareness
This is my story
Therese Bezuidenhout, marketing manager of Afcom GE
Hudson, ran a competition during December and January
for the children of Afcom and Ramset staff members.
Children had to design an Aids poster for use in the
By Palesa Kg
company poster campaign on HIV/Aids awareness.
Palesa Kganakga (14), daughter of Margaret Magana of
Ramset, wrote this story with her poster design.
anakga
Sammy is a ne
w girl in the clas
s. Paul and Sa
mmy are in the
same group an
d he finds out
some interestin
g things about
At break he sa
her.
ys to the friends
: “Guys we mus
t invite Sammy
our home som
etimes, she do
to
esn’t have pare
nts. She lives in
home with othe
a
r children who
have HIV and Ai
ds. The childre
there learn how
n
to look after th
emselves and
live healthy lives
Linda asks: “C
.”
an we get Aids
from Sammy?
” Paul says: “N
she has the vir
o,
us, but you co
uld only get it if
her blood got
your blood.”
into
Later they talke
d with Sammy.
She tells them
that she is
at means she
has the HIV vir
us. The HIV vir
makes her body
us
weak against ge
rms, and the ge
her sick. Peop
rm
s
m
ak
e
le who are not
infected with H
IV have a strong
immune system
that kills almos
t all the germs
that could mak
them sick. Lind
e
a says: “What
do you do to fig
ht germs then?”
Sammy says:
“We have to ke
ep clean in ever
y way, and keep
the house clea
n and wash ou
r hands before
eating food. W
eat healthy food
e
. We stay away
from drugs and
those kinds of
sm
ok
in
g and
habits.”
Tahera says: “C
ome and share
our lunch. Be ou
r friend.”
HIV positive. Th
Fourteen year old Palesa Kganakga, daughter of Margaret
Magana of Ramset.
49
Bidvoice
The mixed bag
No late nights
and junk food
A cup of oats cooked in hot water without the sugar, salt and milk for breakfast,
a generous portion of steamed vegetables and boiled hake at around 10:00, a lunch
of brown rice, boiled vegetables and boiled chicken breast, again without the salt, and
a supper of rice cakes and an apple.
This is what Vuyo Ntshoko, learner technician at McCarthy Toyota Kenilworth, lives on when
preparing for a bodybuilding competition. Not that it’s much different at any other time, though.
Vuyo cites the discipline aspect of bodybuilding as one the biggest drawcards of the sport.
This discipline filters through to other aspects of his life as well. He spends two hours every
day lifting weights and gladly sacrifices late nights and junk food for his chosen sport.
His entry into the sport came about when he joined a friend at gym. Within six months he
entered his first competition where he achieved second place in his category. Since then Vuyo
has collected many titles. His next competition is early 2007 when he hopes to add another
Want to look like this? It’s all about discipline and diet. Vuyo
Ntshoko shows off his hard work at the Muscle Mania
competition.
Western Province title to his name. How did he fare over the indulgent festive season?
Vuyo admits, “I might have cheated with a slice of pizza, but worked it off in the gym the
next day.”
Vincent
Bellingham was the
first male to donate blood,
showing all the other guys
how it’s done, even if the girls
had to chase you down the
passage, drag you back and
pin you down!
Waltons blood drive
On Friday, October 27 last year, Waltons Gauteng
staff members donated a total of 39 units of blood
to the South African National Blood Service,
substantially exceeding the blood bank’s target
of 20 per day for its mobile units.
Waltons Gauteng challenges other Waltons
regions and Bidvest companies to get involved
with this worthy cause (even if it is for a couple of
free cookies and a cup of juice).
See if you can beat Waltons Gauteng’s record
blood donation.
50
The mixed bag
Bidvoice
BackChat
It’s time for you to
have your say
From Lucky Sibisi, Chipkins Catering Supplies, Johannesburg
On the lighter side…
Dear Jenny and Jack,
J The best way to forget all your troubles is to wear tight shoes.
J The nice part about living in a small town: when you don't know what
you're doing, someone else always does.
J Just when I was getting used to yesterday, along came today.
J If you don't know where you're going, you'll end up somewhere else.
One liners from Anon
It is with great pride, joy, peace and thankfulness that I write this letter to the
Bidvoice editorial team and fellow Bidvesters. Issue no. 4 for 2006 was the most
exciting copy I have ever read.
I am one of the Bidvest employees and one of the talented players in the
Bidvest Company. On behalf of my fellow employees and Bidvesters I would like
to make a proposal to the Bidvest Chief Executive, Mr Brian Joffe, and I would
appreciate it if our energetic editorial team could pass this message on to
Mr Joffe in person.
Remember when…?
A computer was something on TV
from a science fiction show of note
A window was something you hated to clean
and ram was the cousin of a goat
My proposal is regarding Wits being part of our Bidvest family. We are happy
for them and we hope to meet with the whole team one day or perhaps play a
game with one of their divisions. Bidvest has brought some of us close to our
dreams by bringing the “Clever Boys” in the camp to be part of us. We will cheer
them on at their games and support them with every game they play, as per
Mr Joffe’s request for us to do so. Bidvest Wits is one of the biggest teams in
Meg was the name of a girlfriend
and gig was a job for the nights
Now they all mean different things
and that really mega bytes
South African football, they have been in the history of South African football for a
An application was for employment
A programme was a TV show
A cursor used profanity
A keyboard was a piano
be one of the posted players in the Bidvest posters. Not only me, but there are a
Memory was something that you lost with age
A CD was a bank account
And if you had a 3” floppy
you hoped nobody found out
our help as supporters and hoping to be one of the “Clever Boys” in the future.
Compress was something you did to the garbage
Not something you did to a file
And if you unzipped anything in public
you’d be in jail for a while
Log on was adding wood to the fire
Hard drive was a long trip on the road
A mouse pad was where a mouse lived
ers, is like a dream come true for some of us. Please keep up the good work.
Cut you did with a pocket knife
Paste you did with glue
A web site was a spider’s home
and a virus was the ’flu
I guess I’ll stick to my pad and paper
And the memory in my head
I hear nobody’s been killed in a computer crash
But when it happens they wish they were dead!
long time, and although they had to spend the past season in the first division
they showed character and bounced back to the PSL.
My proposal includes the hope to wear the blue and white Bidvest colours and
lot of talented young players in the Bidvest family who I know would also like to
be part of the Clever Boys one day. Just like me, the Clever Boys are my favourite
team and I would like to see them lifting the PSL trophy this coming season, with
I would appreciate it if my proposal could be taken into consideration,
specifically by the Chief himself, Mr Joffe.
What you, Mr Joffe and the Bidvoice editorial team has done for the BidvestShould you have any questions regarding this letter, please contact Chipkins
Catering Supplies (Proudly Bidvest) and ask for Lucky Sibisi.
May 2007 bring you good luck, health and prosperity.
Proudly Bidvest
Lucky Sibisi
To all Bidvesters,
Well? What have you to say?
The Editor, Bidvoice,
The Bidvest Group Limited
P O Box 87274, Houghton 2041, South Africa
Fax: +27 11 880 3254
51
Bidvoice
The mixed bag
Winners’
CIRCLE!
Answers to
Bidvoice
Four 2006
competition
The winners of the Afcom sponsored prizes for the Bidvoice Three 2006 competition
Winners of a rapid tacker and staples received their prizes from
Afcom Durban sales manager, Derick Anthony. Kunjan Manik
(left) of Silveray, Durban on the left and Zakhele Poswayo of
Bloch and Levitan, Durban (right).
Therese Bezuidenhout, Afcom marketing manager,
presents Monki Ntlamelle of Magnum Shield, Heriotdale, Johannesburg with his prize of an angle grinder.
1.
Best Performance and
Best Practice
2.
3.
4.
5.
6.
Horeca Trade UAE
Crown Foods
Vendors
7.
8.
New Zealand
Corné van Stokkom
Belgium
Australia Independent
3663 First for
Foodservice
Congratulations to all the winners of the food hamper
prizes for the Bidvoice Four 2006 competition
New Zealand prizewinner, Joanne Moore, receives
her Bounty of Bites prize hamper from Auckland
general manager, Martin Wright.
Australasia
The winner of the Bounty of Bites hamper sponsored
by Bidvest New Zealand, is Joanne Moore.
South Africa
Crown National’s regional sales director, Peter
van Alphen presents the company’s sponsored
piquant sauces and spices hamper prize to
Nicolene van Blerk, Rennies Travel Finance
Department, Cape Town.
vPatley’s decadently delicious selection
hamper winner is Joan Phillips of Crown
National, Cape Town.
vBidbake’s sponsored various baking products
United Kingdom
hamper winners are: Michael Gopolan of
Allan McGregor, regional director, of 3663 First
Safcor Panalpina, Isando; Annah Zanele
David Leibowitz, general manager of QSR Melbourne,
presents the Crikey! A dinki-di hamper to the winner,
Sanschea Rogers.
for Foodservice Midlands Region (left) presenting
Hlongwane, Continental Spice Works,
The Bidvest Australia sponsored Crikey! A dinki-di
Rupert Biddiscombe, the operations manager
Modderfontein and Ana-Lize Drummond,
hamper winner is Sanschea Rogers, Bidvest
at Abingdon Depot, with his festive fare hamper.
Steiner Hygiene, Centurion.
QSR – South Oakleigh.
52
Benelux Region
United Arab Emirates
The Gemoedelijkheid hamper from Deli XL, Netherlands
The Horeca Trade sponsored hamper
winner is Ozlem Kiran, Deli XL, Amsterdam.
prize winner is Carolyn Mae
There were no entries from Deli XL Belgium.
Lanticse, Horeca Trade, Dubai.
The mixed bag
Bidvoice
COMPETITION
time!
one/2007
Prizes for this competition
‚ Two domestic economy class air tickets sponsored by South African Airways.
‚ Five shopping bags, T-shirts and caps sponsored by Rennies Travel.
‚ Three days’ car hire anywhere in South Africa sponsored by Budget Car Rental.
‚ One trolley sports bag, 4 picnic blankets, 2 picnic backpacks and a Pick ’n Pay voucher
to the value of R750 sponsored by McCarthy Limited.
‚ The letters in the blocks below spell
out three words – 3 letters, 4 letters
and 9 letters.
‚ These words appear in an article that
every Bidvest employee should take
note of.
‚ To give you a clue, the first word
begins with a T and the last word
begins with an A and ends with an s.
‚ To give you a clue – remember, it’s the
right thing to do.
N
T
M
I
S
A
P
N
OY
F
O
S
O
U
F
Answer:
Your details
First Name and Surname:
Name of Company (indicate whether HO or branch):
Street Address:
Send your
competition
entries to:
The Editor, Bidvoice, c/o mymarket.com
(by any of the following methods)
Fax: +27 (11) 880 3254
Post: P O Box 87274, Houghton 2041, South Africa.
Telephone and Fax:
E-mail:
Answer:
Deadline:
Wednesday May 30 2007
Only employees of Bidvest companies may enter.
53

BIDvoice - Bidvest

Transcription

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