- Bidvest
Transcription
- Bidvest
Bidvoice QUARTERLY magazine for BIDVEST people issue 2014 CE’s message Foodservice news Angliss Hong Kong Claiming back the skies Flipping tyres Competition CONTENTS AND EDITORIAL features 08 News from HORECA Welcome readers Winter has arrived in Johannesburg. Although the temperatures are less than balmy the days are crisp and the winter sun is incredibly warming. We are so privileged to have the weather we do in South Africa. Of course Spring has arrived in Europe and I’m sure that our Proudly Bidvest family there are all busily 15 planning their summer holidays! Enjoy and travel safely. Food, glorious food is something that most of us associate with home, family and friends. And what an exciting industry. Our foodservice businesses continue to grow not only into new geographies but into new areas of expertise and innovation. Read Pet-handling service about some exciting new businesses and opportunities on pages 4 to 9. Our people and our businesses continue to make a wonderful contribution within their communities and into the lives of so many people. Read about how 28 Bikers give the Jeeps a spin Konica Minolta South Africa has planted 500 trees in the Rethabiseng township, in Bronkhorstspruit (page 42). ORT SA is one of the largest educational non-profit organisations in South Africa and deals with literacy and numeracy in primary schools. In partnership with Bidvest which started in 2007, literally thousands of children’s lives have been changed as they are given a solid educational foundation. Read more on page 16. Bidvest Freight has also helped turn around the matric pass rate at the KwaHluzinqondo Secondary School; from a 33% pass rate in 2009 to an 87% pass rate in 2013 (page 46). These stories are only a very small sample of the wonderful interventions run by our people and our businesses. 35 With year-end fast approaching and the late nights and extra grey hairs this can bring, we wish all of you the very best and look forward to hearing how your year has been. Please remember to keep us up to date with all the incredible things that your people and businesses achieve. Battling alien invasions Junette 44 Khayelitsha Cookies Junette Davidson – Bidvoice editor and Bidvest communications manager Kate Cunningham – Sustainability co-ordinator Noelene Gounden – Administrative assistant Send contributions to: Junette Davidson, The editor, Bidvoice, The Bidvest Group Limited PO Box 87274, Houghton 2041, South Africa Tel: +27 (11) 772 8700 } Fax: +27 (11) 772 8970 E-mail: junette@bidvest.co.za 2014 deadline dates for copy to editor } Issue 3 2014: end July } Issue 4 2014: end September Bidvoice is published quarterly by The Bidvest Group Limited for the people of Bidvest companies worldwide. Its mission is to communicate the news and growth of the Group, to inform about Bidvest companies, their services and products. regulars 01 02 03 04 Highlights Our group Message from Brian Joffe Lead story 10 43 51 53 Group panorama Reaching out Rest and relaxation Winning streak No responsibility will be accepted for any statement made or opinion expressed in the publication. Consequently, nobody connected with the publication including directors, employees or editorial team will be held liable for any opinion, loss or damage sustained by a reader as a result of an action or reliance upon any statement or opinion expressed. © Bidvest 2014 This magazine is copyright under the Berne Convention. In terms of the South African Copyright Act No. 98 of 1978, no part of this magazine may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, without permission of the publisher and, if applicable, the author. Design and layout: Bastion Graphics } Printers: Blesston Printers, a Proudly Bidvest company. bidvoice issue 2 2014 highlights Highlights New businesses More expansion for Bidvest Middle East into the Gulf region and Europe. Spain Sunderland FC The Black Cats secure Barclays Premier League safety ending the season in 14th place with 38 points. Congratulations to manager Gus Poyet and the Proudly Bidvest team. Oman Bidvest Unity Walk 2014 Following the success of last year’s Unity Walk, make sure you diarise Sunday, August 17 2014 for a great day with friends and family. Bahrain ORT SA and Bidvest bring technology to the classroom bidvoice issue 2 2014 1 our group Walk in their shoes The Bidvest Unity walk will take place on Sunday August 17 2014 with an expected participation of 38 000 walkers in Johannesburg, 13 000 in Durban, 9 500 in Cape Town and 4 000 in Port Elizabeth. This mass participation 10 kilometre event of 64 500 participants broke the world record last year and will probably break its own record this year. You will be walking to make a difference to those who cannot walk. Bidvest will be making a donation to a worthy charity on behalf of everyone who participates in the walk. Here are some handy tips for walkers: Avoid dehydration by stopping at the refreshment stations, which are located every two kilometres on the route. You do not need to bring your own refreshments. Wear something warm that you can tie around your waist. Remember to wear sunblock, a peak cap, comfortable shoes and your race number. Children can be pushed in prams but no animals are allowed. There will be a children’s play area. Wristbands and food vouchers will be given to the children but please make sure your child has your cell number and take responsibility for dropping them and fetching them. We will provide a meal voucher, lots of entertainment and prizes. Look forward to seeing everyone there. 2 bidvoice issue 2 2014 CE’S MESSAGE Bidvest’s world gets bigger all the time A lot of media attention has focused recently on Bidvest’s growth in the South African market and deservedly so. This is understandable following the acquisition of our strategic stake in the pharmaceutical company Adcock Ingram and the purchase of the services business Mvelaserve and the consumer appliance company, Home of Living Brands. This constitutes significant growth in our domestic market. But it’s as well to remember that Bidvest is an internationally diversified business and strategic growth continues in many other markets across the world. The Bidvest Foodservice division is the largest foodservice business outside North America. It is active across five continents – Africa, Asia, Australasia, Europe and South America. While Bidvest South Africa was securing sizeable growth in South Africa, sister companies in the foodservice business have been pushing back the boundaries in markets all over the world. These transactions may not be on the same scale as some of the recent South African deals, but the long-term, cumulative effect is meaningful nonetheless. In the last two years, the Bidvest brand has taken root in the Baltic republics of Lithuania, Latvia and Estonia. At the other end of the European continent we have now established a presence in Spain. Our latest acquisition is a foodservice provider to the hotel and tourism industries in the south of the country as well as to Majorca and the Canary Islands. Our first acquisition in South America – Deli Meals in Chile – has bedded in well and gives us a vantage point from which to examine opportunities in Brazil. Our growth ambitions don’t end there. We’ve also been active in the Middle East. Last year we acquired the Aktaes food and beverage distributor, giving us entry into the fastgrowing Turkish market. Our existing Middle East businesses – Horeca Trade in the UAE and Al Diyafa in Saudi Arabia – have recently provided a platform for further growth in the region. We’ve now launched foodservice operations in the Gulf States of Oman and Bahrain. Further east, we continue to grow our footprint in mainland China. You develop an insight into the international flavour of our business over there when you see our Shenzhen operations supplying French cuisine to restaurants serving the emerging Chinese middle class. Just across from the Chinese mainland, Angliss Hong Kong has established an Italian food division. Bidvest has always believed diversity is strength. That’s why the Group has never insisted that each and every business adopt a uniform approach. We’re flexible and entrepreneurial. One size does not fit all at Bidvest. We look to grow, but the growth process is not simply a matter of geographic reach. We grow people and careers as well as businesses. Bidvest has never sought to restrict personal initiative or regiment our managers. There’s always room for individual flair. You can’t hold good people back. And Bidvest never has. Give them incentives, give them direction, but give them their heads at the same time. From Shenzhen to Seville, from Bahrain to Istanbul, there’s a world of opportunity out there. Bidvest people are eager to explore it. Brian Joffe bidvoice issue 2 2014 3 lead story Life is no siesta for Bidvest Spain Bidvest Europe's latest addition to the foodservice family is Spanish distributor Food4. Food4 delivers mainly frozen, UK-sourced, food from its main depot in south-eastern Spain, near Alicante. The business is headed by founder and MD, Jason Craig. Jason admits to being a bit of a foodie and has recently added fresh Spanish meat to the product range. Jason says “we may be only 33 new joiners to the Proudly Bidvest world, but we have big plans to expand in Spain and the Canaries. We look forward to sourcing new products from the Bidvest portfolio, as well as helping to promote our wonderful local Spanish food to the world.” It sounds as though Jason and his team have lots ‘on their plates’. We wish them an exciting journey as they grow this new business. Jason Craig. 4 bidvoice issue 2 2014 lead story Fresh meat offering In response to market demand, Bidvest 3663 has doubled its fresh meat product offering. number of Red Tractor and Quality Meat Scotland a result. This accreditation signifies quality meat accredited lines, which gives customers quality and produced to responsible standards, traceable back provenance reassurance. to the farms it came from – something that the The expanded range is designed to make life easier for a variety of customer types, in particular customer is demanding more and more.” Bidvest 3663 Head of Fresh Meat, Damian The new range includes a variety of new those within education and healthcare – who Storie, adds: “Our fresh and chilled credentials products including featherblade and minute require smaller, pre-cut joints of meat that offer are now well established, with fresh meat being steak cuts, pork rib and belly as well as a choice the right nutritional balance, whilst maintaining our fastest-growing range. We believe that the of smaller joints suited to a wide spectrum of portion control. development of this range will meet our customers’ customer sectors. Since March 2013, the company has sold over Richard Cattell, head of communications at Red Tractor, comments: “We commend Bidvest 3663 for needs in terms of quality, choice and value. In providing more lines of fresh meat, we hope 550 tonnes of fresh beef, pork, lamb and poultry doubling its range of fresh meat and are delighted to make life easier for our customers, who can take by focusing on 15 core lines. A further 15 lines that its offering of Red Tractor accredited products advantage of the one order, one delivery and one have now been added. The range includes a to their customers has significantly increased as invoice service we offer.” State-of-the-art depot Bidvest 3663’s new depot in Bicester, Oxford opened on March 17 2014. The refurbished 91 000 square foot multi-temperature site is the largest in the company’s depot network and is designed to support business growth. The depot forms part of Bidvest’s 3663’s multi-million GBP infrastructure investment plans, with the overall aim of delivering a more streamlined and efficient service for customers. The state-of-the-art technology at the depot includes an upgraded telecommunications system, as well as a fully integrated voice picking system, which will ensure consistent and accurate customer ordering and efficiency. Motion-sensor lighting, vehicle telematics and a new fleet of increased-capacity vehicles have been introduced to reduce carbon emissions. Steve Rich, regional operations director, says, “Our business has experienced exceptional growth in recent years and we need to ensure that we continue to deliver the same high quality food and customer service.” bidvoice issue 2 2014 5 GROUP PANORAMA 6 bidvoice issue 2 2014 LEAD STORY Bidvest Middle East expands further in the Gulf Region to Oman & Bahrain As part of the geographical expansion, Bidvest Middle East has set up operations in both Oman and Bahrain with the objective to increase the footprints of their Foodservice distribution activity across the Gulf region. Bidvest Middle East supplies high-quality food products to their customers, which has resulted in gaining more customers and higher sales throughout the Middle East. This expansion has marked Bidvest’s presence in United Arab Emirates, Saudi Arabia, Turkey, Oman and Bahrain, capitalising on opportunities to move into markets that are adjacent to where we operate. Today, with its open economy, Oman has become an enticing This recent milestone will further enhance Bidvest’s presence in the gulf destination for new business opportunities, emerging as one of the region with its current existence in UAE under “Horeca Trade”, and in fastest-growing markets for international suppliers to the foodservice KSA under “Diyafa”. Now with “Horeca” in Oman and Bahrain, this new market. Bahrain’s economy remains on a recovery path heading into achievement is a great advantage to our strategic suppliers and regional 2014, boosted by a normalisation of oil output and steadfast fiscal customers. support from the government. bidvoice issue 2 2014 7 lead story The cooking begins. Whipping up a feast All enjoying the fruits of their labour. Drinks before the hard work begins from left: Avril Hoskin, Cathy van Zyl (PE), Anne Rich and Mandy Julius (CT). Puréau management’s team-building event took the form of a cookery class. Many dishes were put together with much enthusiasm and some additional ingredients. The day ended with everyone partaking in a fantastic feast. MD Rod Tyack whisks the eggs for a crème brulee with the help of Avril Hoskin. Natashia Walker and Cathy van Zyl making pasta. Horeca hosts dinner HORECA Trade hosted a dinner for suppliers and partners to acknowledge and thank them for their ongoing support. Entertainment included a standup comedian as well as a photo booth set up for guests to capture the fun evening. It was also an opportunity for Horeca to celebrate its 10-year partnerships with a cake-cutting ceremony which added a festive touch to the party. Fun-filled Photo booth at HORECA Supplier Dinner Party. From left: Jacco Alblas, Lambweston; Francesco Montorfano, Cherrypik; Jorge Bowie, HORECA; Fiorella Boretti, Horeca and Feeroz Hasan. HORECA. 8 bidvoice issue 2 2014 From left: Damian Fernandes, Bidvest South Africa/Private Label manager; Chef Marco Kouch and Ebrahim Hasrod, head of Procurement. lead story Horeca on the road HORECA Trade launched an ‘On Road’ campaign with seven newly-branded trucks driving around Sheikh Zayed Road for one hour to grab attention and leave an impact on the public. The campaign was unique and helped promote HORECA as a complete solution provider, reflecting its dedication and quality service to the foodservice industry. HORECA Trade at Gulf Food 2014 Gulf Food, the world’s biggest annual food and hospitality show, took place in Dubai in February 2014. HORECA Trade was an exhibitor with two big conference rooms and a coffee lounge to interact with customers and strengthen partnerships. HORECA Trade had stands displaying all its products attractively and leaving a positive impression on every visitor. Customer response was good and the show proved to be an excellent way of reaching more people successfully. bidvoice issue 2 2014 9 GROUP PANORAMA Local manufacture drive Buy South Africa back, the Department of Trade and Industries urges. How? Ask BidOffice Furniture Manufacturers. The company is setting a benchmark for local content in office furniture. “Between 80% and 90% of our office chairs are now made locally,” says the company’s managing director, Steve Gerber. “Every tender now calls for at least drawer filing cabinets are all 100% local content; an consumers buying locally manufactured goods. 65% local content and preferential prices are offered office desk with a timber top on a steel frame, and It is also crucially about companies – especially large to companies with the highest percentage an office desk with supawood on a steel frame are retailers with large procurement budgets and supply of localisation. 90% local content; melamine office desks and side- chains – supporting local manufacturers. “Besides that, our local content manufacture has huge significance for job creation, revenue generation “Not only is this in the national interest but there upholstered chairs and a melamine /paper foil office desk and drawers are all 70% local content. are very often sound commercial reasons for and service delivery improvement,” he adds. “Support As the biggest manufacturer in Africa, BFM doing so: cost of ownership, after-sales service, for locally manufactured goods and products will go a produces between 1 200 and 1 500 chairs a day quick response, security of supply, niche product long way to creating jobs in South Africa.” from five plants around the country, countering requirements and quality assurance.” More particularly, local manufacture answers the South Africa’s manufacturers, like many growing imports from China and earning foreign recent call from The Minister of Trade and Industry, exchange from exports of about 20% of production, international counterparts, have been under the Dr Rob Davies, to support the Buy Back South mainly into Africa. cosh since the global markets crash in late 2008. Africa campaign to impress on private and public It’s the only furniture manufacturer with three The country lost about 300,000 jobs as a result of sector consumers the importance of buying locally industry accreditations: the ISO 9001 covering the meltdown at a time when imports were also manufactured goods. manufacturing and design; ISO 18001 for health and increasingly rocketing. Of 11 BFM products, only a high-back upholstered chair has less than 70% local content (at 65%). Stacker upholstered chairs, steel drawer filing cabinets, wooden stationery cupboards and wooden “Now there are many imported products for which safety; and 14001 for environmental management. The high local content also makes for high there are quality local equivalents that consumers recyclability. and procurers should consider, at prices that make Says Steve: “Buying local is not just about economic sense,” Steve says. Bidvest Australia welcomes Fruitos Bidvest Australia is delighted to announce its acquisition of Fruitos Fruit and Vegetable Wholesale, located in Byron Bay, northern NSW. Established 12 years ago, Fruitos is a distributor of fresh fruit and vegetables principally to the foodservice market. It manages a fleet of temperature-controlled vehicles, delivering the best Brisbane market produce and other high-quality local and interstate produce to hotels, clubs, caterers, institutions and restaurants. Fruitos is a welcome addition to our Fresh business as we expand our national footprint to better serve the needs of our customer base with the best that Australian farms have to offer. We extend a warm welcome to Sam Johnson and the team at Fruitos as they settle into the Bidvest family. 10 bidvoice ISSUE 2 2014 GROUP PANORAMA Amazing logistical feat The relocation from Cocos Drive to Selkis Road in Bibra Lake was an amazing logistical feat for Bidvest Foodservice. As the largest distributor to the foodservice industry in Australia, this move was widely acknowledged to be one of the smoothest branch moves ever. “Everyone contributed to the move and we are now enjoying the fruits of our labour,” said Lynne Minas. “The offices, kitchen and warehouse look amazing and have proven to be very functional. A beneficial aspect of the new premises is the fact that we have solar panelling: another positive move by Bidvest to underpin our green credentials.” Added Nina Barton, “This was a great achievement for all team members locations, new phone systems and, of course, new routes to work. I would like to who pulled together to make this happen, especially as it was so close to take this opportunity to thank all members of the Logistics Perth family for a job the festive season. We had to overcome renovations and learn new picking well done. We are looking forward to the year ahead.” Custom-built facility Foodservice Tamworth officially opened its brand-new, custom-built facility on November 8 2013. Delivery vehicles. Above from left: Tamworth mayor Col Murray, deputy mayor Russell Webb, Member for New England Barnaby Joyce, Kathy Dodd and marketing guru Peter Crowe. Barnaby Joyce, member for New England and Minister for Agriculture, attended with other local dignitaries, including mayor Col Murray and deputy mayor Russell Webb. “The celebration incorporated a tradeshow, which attracted 55 suppliers, as well as many existing customers who have supported us over the years,” said Kathy Dodd, general manager. Kath Dodd: Welcome to my castle. “We are very proud of our new depot. When I took over Foodservice Tamworth five years ago, it was my dream to move out of the site we were in and it is now a reality, proving that if you work hard enough, dreams do come true. The new site has five loading docks and lots of space. “We have some grand plans for 2014 and are looking forward to the challenges ahead. Please visit us if you are ever in Tamworth.” Back from left: Carl Baker, Duncan South, Stephen Carey, Pam Tuckey, Jo Rindfleisch, Kathy Dodd, Kerrie Jackson, Christina Woods, Darren Felstead, Peter Crowe and Gary Welham. Front from left: Dave McCrae, Peter Wright, Justin Tudman and Carol Hopkins. bidvoice ISSUE 2 2014 11 GROUP PANORAMA Angliss Hong Kong serves up Italian delights The Italian food division of Angliss Hong Kong Food Service hosted a ‘Taste of Italy’ chef’s table on March 4 2014 for a group of distinguished chefs and well-known personalities in the Food and Beverage industry. The Italian food division brought a new and exciting variety of Italian gourmet products to Hong Kong, with Nunzio Rossi at the helm, boasting 25 years of passion and expertise in the food industry. The delectable menu featured cold cuts, a cheese buffet, caviar, salad and main courses of beef, hamburger and pork. Sponsorships from various partners included Cirillo Dairy, MEC Spa, F.lli Billo Salami & Prosciutti, Jolanda de Colo, Frantoio Galantino and Acetaia Bellei. Angliss Hong Kong Food Service and Gourmet Cuisine hosted a chef’s table on March 25 2014, presented by Michelin star chef Olivier Bellin. Hailing from Brittany, his menu was inspired by the food products for which this area is renowned; oysters, lobsters and caramel. Many mouthwatering dishes were served including the famous king lobster and a dessert of layered apple leaves and tarragon. The event helped to forge a closer bond between Angliss Hong Kong Food Service, Gourmet Cuisine and the esteemed guests and sponsors, underscoring the importance of mutual co-operation across borders. The event would not have been possible without the ardent support of Kobe Cuisine, Feyel, Clearwater Seafoods Limited, Les Huîtres Cadoret and La Maison Nordique, whose exceptional products are currently marketed by Angliss Hong Kong and Gourmet Cuisine. 12 bidvoice issue 2 2014 GROUP PANORAMA WaveRunner launch On Friday February 28 2014, Yamaha invited dealers from across KZN to experience the new, super vortex high output (SVHO) WaveRunner at Inanda Dam. Yamaha Japan’s senior supervisor, Shimoishi Kyoko, attended the launch which received very positive ratings. Test rides were undertaken by young and old and agility, with the newly developed jet pump and everyone applauded the new models with producing 60% more power and a NanoXcel hull their top speed and hook up (ability to transfer that will stabilise any driving performance. power to the water). Dealers came out of the water with smiles on The SVHO marine engine is the most powerful, their faces and the words, “best WaveRunner highest performing engine ever placed in a ever.” The new SVHO models are designed for WaveRunner. Output has been increased by 20% consumers who are young at heart with a passion using a larger intercooler for excellent acceleration. for luxury and performance. Similar events will be The SVHO has an outstanding turning performance held in Johannesburg and Cape Town. New look It is an exciting time for CWT Meetings & Events, a division of Carlson Wagonlit Travel, which recently rebranded its business. With offices in more than 75 countries and 30 years’ experience, CWT’s 1 400 meeting and events staff plan more than 35 000 events across the globe each year. Customers in all sectors enjoy this service, including FMCG, technology, pharmaceutical, automotive, professional services, energy and the public sector. The range of services offered is vast and includes product launches, conferences, incentives and venue sourcing and meetings. For more information about CWT Meetings & Events, please visit www.cwt-meetings-events.com or contact Sharon Stoneley on +27 (11) 628 2715, email: sstoneley@carlsonwagonlit.co.za. Proud name change Deli XL, the online wholesale foodservice in the Netherlands, proudly changed its name to Bidvest Deli XL In January 2014, introducing Bidvest to the Dutch market. The new name will gradually be implemented in all manifestations of the company. “We have been part of the Bidvest group since 2005 and now we can proudly carry the name and promote Bidvest Deli XL in the Netherlands.” bidvoice issue 2 2014 13 group panorama Fighting to end rhino poaching Crown National’s continued donation of a percentage of profits from its centenary range of products has helped Project Rhino KwaZulu-Natal (PRKZN) transform its fledgling aerial surveillance efforts into a well-developed anti-poaching programme. a further R90 000 raised during 2013 from sales of your centenary range of boerewors, dry wors and biltong spices is greatly appreciated.” Sheila said Crown’s donation had helped to keep KZN’s rhino poaching losses below the 2013 national average. The latest donation of R90 000 brings the total 80 rhinos, 14 more than 2012’s Project Rhino KZN cheque hand over from left: Dawid Muller, commercial and marketing executive, Crown National with Mike Critien, branch manager, Crown National and Sheila Antrobus, Project Rhino KZN. donated by Crown National to just over R170 000. tally of 66 and a 20% increase. the numerous poaching attempts that have been In 2012 the spice giant embarked on a fundraising This was still a significant reduction from the 100% thwarted. ZAP-Wing played an integral role in this and project to celebrate its 100th birthday by donating increase between 2011 and 2012. KZN, Kruger Park in the words of one reserve manager, “Every ZAP- R3 for every kilogram of product sold in the and the NW province were the only regions to record Wing flight over my game reserve saves the life of at centenary range. Since then, Crown has continued a noteworthy reduction in the expected year-on-year least one rhino, two if it happens to be a cow in calf.” to support PRKZN through further donations as well percentage increase in rhino deaths. Arrests of rhino as actively participating in fundraising activities such poachers and syndicate members also increased: at Crown National said, “We are honoured to be as the Sky Dive for Rhinos project and the annual over 58 people were arrested in KZN during 2013, working with this worthy organisation. The work they Rhino Day on September 22 2013. far more than the 20 arrested in 2012. have done to save our rhinos is immense. We are so In 2013 the province lost Sheila Antrobus of PRKZN thanked Crown Statistics give only a glimpse of and do not saying, “Your continued support and donation of tell the full story. For example, they do not show Dawid Muller, commercial and marketing executive glad that our donations have helped in the fight to save these precious animals.” Bidair Cargo – animals’ best friend While most may be familiar with Bidair Cargo’s primary business, not many people are aware of its indispensable contribution to the welfare of rescue animals. Bidair Cargo was established in 1996 to address domestic overnight freight needs in South Africa. In 2011 Stephne Jackson of the Watershed Animal Rescue and Rehabilitation Fund approached Bidair Cargo for assistance with transporting rescued animals. They jumped at the opportunity and, for the past three years, have carried the cost to airlines of approximately R250 000 per year for the space and weight taken up by the animals. WARRF was established in 2010 to raise much-needed funding for sterilisation programmes and emergency medical care for animals. Now, with the generosity of Bidair Cargo, when an animal needs to be removed from an abusive home or situation and there is no home available locally, it is flown free of charge to a new home. Bidair Cargo offers up to 20 free flights each month to rescue animals and will extend that offering if an emergency arises. This partnership has been hugely successful and together they have changed the lives of over 1 250 rescue animals, as well as those of their new families countrywide. 14 bidvoice issue 2 2014 GROUP PANORAMA Pet-handling service Bidair Cargo offers a unique pet-handling service to breeders, animal air-travel companies and private individuals. Animals are given first-class treatment and are handled away from general cargo through PetLounges. All types of animals are flown, including dogs, cats, reptiles, rodents, monkeys and birds, wild animals such as foxes, wild cats and even penguins. Domestic and wild animals are never transported on the same flight. Good to know Animals are handled separately from general cargo to minimise stress and maximise comfort during the journey, away from noise, pollutants and jostling. Animals are prepared and transported in the best manner to minimise trauma, injury or damage to health. Specially trained handlers, who are experts in stringent animal transportation procedures, handle the animals. Procedures are in place to ensure that their time away from home is kept to an absolute minimum. Reservations can be made on the same flight that passengers are travelling on. Bidair Cargo has PetLounges in Johannesburg and Cape Town, while Durban, Port Elizabeth, East London, George and Lanseria handle the animals in a separate area away from general cargo. Contact Bidair Cargo on 0800 221139 or +27 (11) 230 4600. Trained animal Animals are transported to the aircraft in an air-conditioned van. transportation specialists are on standby to assist. Travel documentation required Hand-in is hours prior to departure; hand-over is 45 minutes after landing. for your pet is available on www.bidaircargo.com. One lucky dog One dog that benefited enormously from this invaluable service is Prince. While still living in Cape Town, Prince had been savagely attacked by a pack of dogs when he was rescued by Stephne Jackson. She nursed him back to health and circulated an email appealing for help and a new home for him. Sharon Banner answered the call and arranged to see him when they were in Cape Town. Within five minutes of meeting Prince, Sharon and her husband Martin were smitten. Bidair Cargo flew him to Johannesburg where they met him on arrival in the PetLounge at OR Tambo International Airport. Although he had lived as a semi-feral dog behind a restaurant for eight years and had never experienced a loving home, he soon adjusted to this new way of life and has since transformed into the beautiful, happy dog he is today. bidvoice issue 2 2014 15 GROUP PANORAMA Grade 1 teachers from Ivory Park with their new laptops at ORT House. Classroom technology This year marks the 7th anniversary of the ORT SA and Bidvest partnership to implement maths and science educational projects. The Grade 1s, who were part of the initial maths programme, are now the Grade 7s of 2014. high schools in Alexandra, as well as six primary schools in Ivory Park. These state-of-the-art laptops are loaded with software such as Microsoft Office and ilearn (a maths, science and English programme). At the project launches held at ORT House in Houghton, Mpho Matlala, ORT SA’s teacher empowerment division manager, told the teachers, “We are changing education in South Africa. The playing fields between disadvantaged and An external evaluation of the 2013 Bidvest Alexandra Grade 6 maths project confirms the positive impact on the teaching and learning of Mr Mpho Matlala, manager teacher Empowerment, ORT SA with Mr Julius Olubodun, ORT SA ICT facilitator. introduction of technology into your schools, so these computers must be used to their fullest mathematics in those primary schools. This year ORT SA and Bidvest are implementing maths, advantaged schools will be levelled with the To further enhance teaching and learning, ORT capacity, for the good of the pupils.” ORT SA is one science and information technology programmes to SA through Bidvest’s funding, gave 100 laptops to of the biggest educational NGOs in South Africa. teachers at schools in Alexandra and Ivory Park. maths and science teachers in 12 primary and five It is proudly affiliated to World ORT. Breaking bread Bidvest 3663’s specialist fresh and fine foods division, Swithenbank, has unveiled its new range of long-life, premium artisan breads. Created for taste, ease and to minimise food waste, the new range includes five different boxes of artisan breads that are frozen and ready to be baked for 15 to 18 minutes. The caterer can choose whether to keep the product frozen or store at room temperature for up to 10 days. The new range includes a sourdough country loaf, a wheat-free 100% rye loaf, rustic brown loaf, crusty white village bread and a mixed box comprising two of each. Hannah Lenthall, product marketing executive at Bidvest 3663 comments, “Bread plays an important role on any menu. By offering a range of artisan breads, caterers are able to provide choice for their customers while creating the opportunity to increase their profit margins. 16 bidvoice issue 2 2014 GROUP PANORAMA Dauphin’s X factor As headline show sponsor for 100% Design South Africa, held in Cape Town during April 2014, Dauphin HumanDesign® group dazzled attendees with its exciting new products, such as the X-Code range and Aspetta. simply use chairs to sit in front of a desk or in a traditional office setting. Before the expansion of technology in the workplace, people met face-to-face and deals happened around boardroom tables. With the rise in mobile technology and faster internet connection, meetings take place anywhere from coffee shops and restaurants to hotel reception rooms. Office spaces have become collaborative hubs. Connectivity The 100% Design South Africa exhibition is the only design is now global and spaces are more dynamic, bringing exhibition in Africa that combines contemporary high-end together work and play simultaneously. residential, hospitality and product design with a sexy new Dynamic Spaces, a concept introduced to South Africa kid on the exhibition design scene – office design. Offices by Dauphin, speaks to the idea that the spaces in which are experiencing some amazing leaps in design terms and we live and work are no longer reserved for set activities. setting the benchmark for other parts of the industry. We spend over 50% of our lives working, whether in an Dauphin’s seating solutions were designed and office or home and now there is little distinction between manufactured with the understanding that people no longer the two spaces. Warehousing at its best Six years since its initial massive overhaul, customers a better level of service in terms of Cecil Nurse’s warehousing facility in logistics and speed of delivery. Johannesburg has certainly stood the Designed to hold maximum stock levels, the company in good stead. By investing millions warehouse is equipped to provide and deliver in its 17 000 square metre warehouse, most office furnishings listed in its ON DEMAND Cecil Nurse ensured safe working conditions catalogue almost immediately. for its employees and an efficient producthandling service for its customers. As the largest office furniture warehouse Safety remains a top priority to the company and training on product care and handling remain critical to the daily operations. The in the southern hemisphere, the facility overall objectives are to continue to design for employs more than 100 permanent staff logistics, better use of space in the warehouse and is constantly being improved to afford and the safety of employees. bidvoice issue 2 2014 17 GROUP PANORAMA ISO verification The Bidvest SteriPic & Promo Sachets team is in high spirits after recently achieving ISO 9001:2008 quality management system certification, which is an internationally accepted worldwide standard. “ISO verification is a momentous achievement for us at a time when we are placing increased emphasis on building the international export arm of the business,” says managing director Nathan Taitz. Since inception, the company has ensured that the business is operated in accordance with all relevant legislation. “This paved the way for Bidvest SteriPic & Promo Sachets’ clean audit, which was conducted by SGS South Africa, the industry leading inspection, verification, testing and certification solutions provider,” adds Nathan. “In addition to the ISO certification, we are in the final stages of concluding our e-mark registration, a requirement for all companies with e-marked products to register with the National Regulator for Compulsory Standards, for both locally manufactured and imported products. This is just the start of a bright and exciting future that lies ahead for Bidvest SteriPic & Promo Sachets,” concludes Nathan. Article and image courtesy of Pharmaceutical & Cosmetic Review Commemorating the ISO verification, Bidvest SteriPic & Promo Sachets’ quality assurance manager Kgoboko Elizabeth Kgosana and quality controller Margaret Refilwe Motloung accept the official certificate from Elfriede Giard, business manager, systems and services certification at SGS South Africa. New MD for Harvey World Travel Harvey World Travel welcomes new managing director, Marco Cristofoli, who joined the business in February 2014. Marco brings a wealth of experience with more than 20 years in the South African travel sector, most recently as head of business development Southern Africa for Travelport. Says Marco, “I am excited at the opportunity to take the reins of a travel group that has such great potential, while leveraging off an already entrenched position of strength and reliability in the local market. Our broad strategic vision is to increase the Harvey World franchise footprint in South Africa and possibly beyond.” The Harvey World Travel group provides travel services to both leisure and corporate travellers and comprises more than 50 franchise agencies at 74 locations countrywide and in neighbouring states and provides travel services to both leisure and corporate travellers. 18 bidvoice issue 2 2014 GROUP PANORAMA “Fruit full” relationship The management team of SACD Freight Cape Town recently visited the production plant of Rhodes Food group in Tulbagh Cape Town. The relationship between SACD and Rhodes started in 2011 and it most certainly has been a “fruit full” one. SACD Cape Town management was afforded the opportunity to see how the fruit ends up in the can. “By visiting our customer’s facility we can obtain a better understanding of what the business entails and how SACD can add value in the export supply chain,” says marketing manager Johan Dobies. Above from left: Deane Hill, Rhodes Food group general manager; Johan Dobies, SACD Freight Cape Town marketing manager and Ross Buchanan, SACD Freight Cape Town regional director. Left: Rhodes Food group plant. From left: Graham Peinke, SACD Freight managing director; Deane Hill, Rhodes Food group general manager and Ross Buchanan, SACD Freight Cape Town regional director. BluePepper in 2014 March 2014 marked the three-year anniversary of BluePepper. At inception BluePepper was given to stream customer-specific live price two primary objectives: to continue to and stock information directly to the develop the ecommerce software that customer’s web/’phone session, giving was so successful in the Australia and greatly enhanced service and accuracy. Though its origins were in the New Zealand Foodservices businesses and to offer the advantages of the foodservice industry, Bdirect has been Bdirect ecommerce platform to other designed to be equally applicable Bidvest companies around the world. to different types of industries and products. The successful and seamless Continued growth has seen the team deployment into Waltons Stationery in of three grow to nine IT professionals to match, with members from as far afield as permanently dedicated to Bdirect. The international Fiji, India, Germany, United Kingdom, China, South Africa last year saw the first non-food site customer base has grown, with Bdirect now in New Zealand and the Philippines. go into production. seven production sites worldwide. Several new The product suite has developed significantly Plans for 2014 include updating the user installations will increase that number to double over this period into a true, enterprise-level interface, introducing multiple language support, digits by the end of the year. ecommerce solution which is more flexible and integrating product promotions, extending the adaptable to changes. One example is to be able payment system and many more projects. The BluePepper team has an international flavour bidvoice issue 2 2014 19 GROUP PANORAMA SSC news Long-service JHB SSC Johannesburg congratulates the following employees who have earned long-service awards. Preston Noble – 15 years Thandazani Luthili – 10 years Fiona Botha – 5 years Johannes Radebe – 30 years Caroline Leonard – 25 years Elizabeth Meyer – 25 years Samuel Hlaisi – 25 years Nkosikhona Mjuqu – 5 years Sophia Drodskie – 5 years Sharon Erlank – 5 years Sylvia Khumalo – 5 years Long-service awards – Manufacturing SSC Manufacturing congratulates the following employees who have earned their long-service awards. Some employees are not in the photos, but their names have been mentioned. 40 years 25 years 35 years 20 years SSC Durban boasts new identity SSC’s dynamic new corporate identity is now reflected boldly on the various company buildings in Durban, changing the areas’ skylines and creating new landmarks. 20 bidvoice issue 2 2014 5 years GROUP PANORAMA FAREWELLS SSC’s Sharpie looked sharp at hobby exhibition Sharpie promoted its products again at this year’s Hobby-X exhibition, which was held from March 6 to 9 2014 at The Dome in Northgate, Johannesburg. Sharpie showcased its outstanding range of colourful, permanent, fabric and speciality markers, which brought out the creative juices of the vast number of hobby and craft enthusiasts who supported the exhibition. Sylvia Carpenter At the end of October 2013, after almost 10 years with SSC Johannesburg, Sylvia Carpenter retired. Her analytical mind and wealth of knowledge on Syspro were invaluable assets to all departments in SSC. As was often said of her, “Sylvia could find the needle in the haystack”. Her dedication to SSC was unquestionable and will be missed. We wish Sylvia everything of the best and a New warehousing management system for SSC retirement filled with enjoyable new experiences. The benefits of SSC’s warehousing management system were realised when the system Vadival Moodley of SSC Manufacturing retired in December 2013 went live on September 16 2013. The system has changed SSC’s concept of warehousing, after almost 50 years with the company. He was a ruling technician distribution, stock rotation, stock allocation and picker efficiency. for SSC Manufacturing and his dedication will be sorely missed. Ashok Persad of Lithotech coordinated the set-up and project and ensured that all operational requirements were covered. Congratulations to the warehouse staff for adapting so Vadival Moodley We wish him an enjoyable and rewarding retirement in this new chapter of his life. well to this big change. Andrew Ndlovu of SSC gave valuable assistance and can take credit for ensuring that everyone was trained and equipped to handle the introduction of the system. The success of the implementation was a combined effort from Bidvest Paperplus Corporate Services, SSC Johannesburg and a willing and excited team at SSC Manufacturing. Silveray Stationery Company goes for quality certification Customers are becoming increasingly conscious of the quality of products they purchase and are demanding higher standards. SSC’s Manufacturing plant in Durban is seeking Manogaran Pillay ISO 9001: 2008 certification to distinguish its products, services and processes. The manufacturing plant has embarked on the certification process with awareness Manogaran Pillay, a senior buyer for SSC Manufacturing, retired training. To kick off, each employee was given a goodie bag emblazoned with the motto in December 2013 after 38 years with the company. He has given “Do it right the first time … every time”. a great part of his life to SSC and we wish him a wonderful new The plant completed the Stage 1 Audit, which was conducted by the SABS on chapter in his retirement. December 5 2013. The Stage 2 Certification Audit was conducted on March 11 2014. SSC Manufacturing has been at the forefront of skills development and currently has 14 apprentices at the factory, where they are being groomed to become artisans of the future. This year will see another intake of apprentices in SSC’s effort to improve the skills within the factory and to ensure efficient utilisation of equipment and systems. During 2014 some of the current apprentices will write their trade tests. They will become a vital part of the improved systems and processes SSC Manufacturing is introducing. bidvoice issue 2 2014 21 GROUP PANORAMA On the move to motivate Bidvest Edge, a division of Bidvest Managed Solutions, has continued to foster relationships both within the Bidvest family as well as with external clients through the design and facilitation of impactful learning programmes. accredited supervisory and management Resources in February 2014. Key executives qualifications as well as a qualification in from companies such as FNB, VW, Microsoft, hygiene and cleaning. It has since expanded its Nedbank, Vodacom, Sappi and Santam attended programmes to include numeracy and literacy the conference. assessment, sales-force engagement and the Grant says few organisations pay attention facilitation of leadership dialogue and planning to the concept of motivation and the direct sessions. impact that it has on overall organisational Bidvest Edge’s latest programme, workforce performance. “Motivation is a forgotten motivation, was presented by divisional executive focus as companies tend to focus more The business officially launched its services in Grant Botha at the 2014 Organisational on knowledge, skills and competence of November 2012 with a portfolio of three Seta- Development conference hosted by Knowledge employees,” he says. 22 bidvoice issue 2 2014 GROUP PANORAMA Supporters in full force There is nothing in life that has the power to move the people of Sunderland more than football. The Capital One cup final at Wembley was the perfect illustration of this when over 30 000 people travelled the length of the country at great expense to see an event that was shown live on television. Sunderland’s support was out in force at the stadium long before most of the opposition showed and 22 years since the team had contested a major cup final. BFS group is the main UK operation of Bidvest up. The light blue of opponents Manchester City and Sunderland’s ‘principal partner’ for the 2013/14 appeared as mere pin pricks as a red sea engulfed season. The partnership includes sponsoring Wembley. Showpiece finals often fail to live up to the players’ shirts, perimeter advertising and the build-up. This was not the case with this game involvement from the players in community events where only the result was a disappointment. It was in the UK. Sunderland AFC will also share coaching 16 years since Sunderland had been to Wembley and business expertise with Bidvest Wits. Bidvest Steiner moves into media After embracing the Blue Ocean management strategy at the Bidvest management conference a few years back, Bidvest Steiner embarked on a project to venture into new territory while still incorporating a hygiene solution. The result was the launch of a new digital, hand-sanitising display unit called the Bidvest Steiner Terraboost hand sanitiser. The unit allows a hygiene solution to be coupled with an advertising element. It can be used as an internal communication notice board in offices or as an advertising medium in retail outlets. “This innovation has allowed us to move out of bathroom areas and capitalise on providing employees and customers with a hygiene solution at various pause areas situated in offices or in retail outlets,” says Rika van Rooyen, spokesperson for Bidvest Steiner. “Feedback regarding the unit has been overwhelming, which stems from the fact that people are becomingly increasingly aware of the importance of good hygiene. We are very excited about this new venture and are optimistic regarding our future in the out-of-bathroom hygiene arena.” bidvoice issue 2 2014 23 GROUP PANORAMA Waltons’ news A famous face at Waltons Nelspruit Waltons Nelspruit was thrilled to spot South African jazz legend Ray Phiri browsing the aisles for back-to-school supplies with his children. Phiri is best known as lead vocalist for the band Stimela. He was active in the struggle against apartheid and was awarded a prestigious Silver Order of Ikhamanga title for his achievements. Ray Phiri with his children and Nelspruit branch manager, Vicky Ludewig. We hope the Phiri family stocked up with everything they need for a successful school year and we hope to see them again soon. Waltons’ branch manager, Nicardo Basson (right), with the Pebbles Project team. Waltons joins the Pebbles project Waltons joined forces with the Pebbles project in January 2014 for the Sponsor a School Pack initiative. Waltons supplied the stationery for the school packs and donated water bottles to 135 children in the Kayamandi Spreading its wings area of Cape Town. There are numerous ways to become involved at Pebbles. You can either volunteer and help with a project or join a sponsorship programme. For more information contact angela@pebblesproject.co.za, visit Waltons’ impressive network of retail and distribution branches countrywide has been expanded with the opening of new branches in Magnavia in Polokwane (above) and Princess Crossing Shopping Kingdom, www.pebblesproject.co.za, like our page on Facebook, or follow us on Johannesburg. Manus Botha and Natalie Thomas have been appointed Twitter @PebblesProject branch managers, respectively. Waltons’ own rugby star Last year, the KZN Wildebeest XV provincial rugby team took top honours at the SARU Southern sub-union tournament in Margate. Tyrone Trembath, dispatch supervisor of Waltons Riverhorse Valley branch in Durban, was one of the talented sportsmen who led the team to victory. This was Tyrone’s second time playing for the side and his first time lifting the cup. KZN Wildebeest XV beat the Eastern Province side 41-12 and Waltons was delighted to celebrate this emphatic win with one of its own. Tyrone’s team also hosted a rugby clinic for underprivileged children alongside The team to beat: Tyrone, back row 3rd from left and the KZN Wildebeest XV provincial rugby team. 24 bidvoice issue 2 2014 Sharks players Anton Bresler and Paul Jordaan. Nice work, boys. “We hope to see you lift the cup again, Tyrone.” GROUP PANORAMA Waltons inspires young talent Last year, Waltons and Monami called on creative kids to enter the Masterpiece art competition. Open to children between the ages of 6 and 16, young South African artists were invited to enter a drawing or a sculpture that incorporated the Waltons and Monami logos. It was an opportunity to let imaginations run wild and hundreds of entries were received nationwide. Winners were chosen by a panel of Waltons staff and prizes included Samsung Galaxy tablets and Monami art supplies. First place-winners across three age groups were: Sydney Garrett (7), Amy Nicholson (13) and Tshepiso Gabasie (15). From left: Gene Palmer, Worcester branch manager and winner Pieter Beukes. Congratulations. Winner Luca Graaff with Lizel Johannes, branch manager of Montague Gardens. Waltons’ big favour Every week East Coast Radio reaches out to South Africans in need by connecting them with companies that have the resources to offer support. The Big Favour is featured on East Coast’s afternoon show, The Drive with Damon. Waltons was asked to assist four children being cared for by their grandmother. Stationery packs to the value of R5 000 were donated to help the children for the school year. The Big Favour is a wonderful initiative and Waltons was pleased to be called on to help. bidvoice issue 2 2014 25 GROUP PANORAMA Waltons opens new branches in Cape Town Waltons has opened two new branches in Cape Town, the N1 City branch at the N1 City Mall and the Tableview branch. N1 City’s brand manager Shannon Savage worked previously as a branch administrator at the Stellenbosch branch. “The customers at the N1 City Mall are really excited to have Waltons in the area,” says Shannon. “Judging by the customers’ excitement, the store will be a great success.” The branch was opened to accommodate customers in the Parow, Goodwood, Edgemead and Plattekloof areas. The store offers a broad range of products across all categories. Shafick Abrahams, branch manager Tableview, was promoted from store supervisor at Bellville. He started at Waltons 19 years ago as a van guard. Hard work has certainly paid off for Shafick. The Tableview team. Front from left: Tracey Goliath, Janine Daniels and Bonnita Beuke. Back from left: Jeremy Swartz, Yusry Carstens and Shafick Abrahams. Building on digital services Waltons has expanded its digital services to offer customers a one-stop office supplies hub with online purchasing and integration with enterprise procurement systems. “With 65 years in the stationery and office supplies business, we aim to increase our digital offering for greater convenience,” says Vincent Bellingham, e-business manager. “Waltons was one of South Africa’s e-commerce pioneers, offering online purchasing 14 years ago.” The online procurement functionality is a customised version of the Bidvest Direct procurement system developed by BluePepper, the e-commerce development division of Bidvest New Zealand. Waltons’ clients can now register on eLine to make one-stop purchases of stationery, office furniture and consumables, office catering and hygiene supplies and a range of electronic goods. The system interfaces with major enterprise systems to enable seamless ordering, authorisation and invoicing. The move to eLine will be promoted through a roadshow and staff training and is supported by a relaunched website, upgraded warehouses and improved logistics support, says Vincent. Aiming to register around 3 000 clients on eLine in the next year, Waltons’ online service is backed by a nationwide retail footprint. “E-commerce is showing strong growth in South Africa, but the days of physical stores are not over,” says Vincent. “In future, retail stores may become more of a showroom than a point of purchase, but we have a long way to go before South Africa moves completely from bricks to online.” 26 bidvoice issue 2 2014 GROUP PANORAMA Waltons bags HP award Waltons shone as winners at last year’s HP partner awards as top-performing partner in the HP supplies category. HP South Africa MD, Frank van Rees, paid homage to the company’s partners, once again stressing the vital role they play in the success of the company in the southern African region. “Partnering is part of our DNA at HP. When you consider that 90% of our business in South Africa goes through our partners, then you realise just how important you are to us,” says Frank. From left: Martin Stevens, HP training; Sean Mossop, Free State support; Willie Bernatz, specialist inland; Kuben Gengan, HP account manager; Theresa Zsitvai, specialist KZN; Elna Oberholzer; Mandy Botha, specialist Cape region and Dinesh Moodaley, Eastern Cape support. Waltons Inland welcomes two new regional managers Waltons is pleased to welcome two new members of staff to the family. Ross previously headed national sales at Hertz Our two finalists, pictured above, with Waltons representatives are: Riaan van Schalkwyk on the left and Vuyokazi Joyi on the right. Our “make a difference” campaign does just that and has invaluable leadership skills. Marian worked for South African Airways and Berco Express and brings extensive knowledge of telesales to her new role at Waltons. Waltons believes in breeding success, as its tagline promises, but it also knows that with success comes responsibility. Enter the Waltons “make a difference” campaign. Last year, Waltons called on each staff member to nominate a cause worthy of support and to give their thumbprints as a symbol of commitment to Handover to Mxhume school. Regional sales manager Ross Backman. making a difference. In the spirit of giving back, Waltons also decided to reward two finalists with cash prizes of R25 000 each. Vuyokazi Joyi, based in Durban and Riaan van Schalkwyk, based in Vredenburg, Western Cape, were successful in nominating their chosen initiatives. Vuyokazi nominated Mxhume junior secondary school in the Eastern Cape. She attended the school as a child and, having witnessed the poor conditions first-hand, she made it her mission to help the school improve. She has come a long way and is currently studying towards a Masters degree in business administration. “I like to empower myself through education because it is the key to success,” she explains. “This school is very close to my heart as I was one of those children and through education I can see my future shining bright. Waltons gave me a chance to make a difference in my community and I am very grateful for the prize I won.” Riaan nominated Siyabonga Care Village, which provides care to ill and disabled members of the community. Just over R40 000 has been donated to each cause and we hope the money will help further their good work. Marian Claite, regional telesales manager. bidvoice issue 2 2014 27 GROUP PANORAMA Bikers give the Jeeps a spin Around 70 Harley Davidson bikers swopped two wheels for four recently to test drive the newest range of 4x4 Jeeps from McCarthy dealerships in Wonderboom, Menlyn and Centurion. The bikers, members of a chapter of which Chrysler Managing Director, Trent Barcroft, is a member, put the Jeeps through their paces on a test track at De Wildt 4x4 in the Magaliesberg. The dealerships made available 14 Jeeps, including the Wrangler Rubicon, Wrangler Sahara and the Grand Cheorkkee, for the normal 4x4 course or an advanced version. The event, hosted by William Holland, Thembi Pantsi and Elaine Roets, included lunch and refreshments. De Wildt 4×4 is a game park that is specifically designed for 4×4 enthusiasts and has abundant wildlife in a rugged mountainous terrain challenging even for experienced 4×4 enthusiasts. 28 bidvoice issue 2 2014 GROUP PANORAMA Best new sponsorship South Africa’s favourite cricketing event, the Ram Slam T20 Domestic Challenge, received a massive acknowledgement from the sporting industry as it was named the “Best New Sponsorship” by the Discovery Sports Industry Awards on Thursday night. Ram’s brand agency, Troika Imagineering Works, brought the Ram Slam strategy to life, developing a fresh dynamic logo inspired by action hero graphics and producing the catchy Wham! Bam! Jingle that featured in media advertising and at the matches. The agency also planned and implemented the social media buzz around the tournament which saw the event trending on Twitter and attracting thousands of new followers to the Ram brand. The professional partnership Ram Hand to Hand Couriers’ sponsorship of Cricket South Africa’s premier limited overs domestic competition has taken the shortened From left: Kerry McGregor; a guest; Neil Jankelowitz, joint managing director of MSCPORTS; Alan da Costa, director of Ram hand-to-hand couriers and Quinton Fortune. version of the game to new heights, proving between MSCSports and Troika to deliver value to our client is a winning combination; we have both worked on the Ram brand for years and strive to achieve the highest popular with players and fans alike. Engineered and Slam T20 Challenge has done more than anything standard for our client,” Neill Moross, Troika Chief implemented by top South African Sports marketing else is to bring a new audience to cricket. It is as Imagineer said. company MSCSports, the high-quality submission much an entertainment concept as a cricketing was an easy choice as winner for the judges. one and it has become one of the dominant forms and awareness for Ram but The “Ram Slam T20 The result was an increase not only in revenue of entertainment available in the South African Challenge” became a buzzword in cricketing proved to be a perfect fit for South Africa’s preferred summer,” Cricket South Africa said recently of the circles and connected the brand to fans. courier company and made a huge impression on sponsorship. The fast-paced, action-packed competition the judges. In winning the award, MSCSports showcased “We are elated that the Sports Industry has chosen to honour us in this way,” Neil Jankelowitz the Ram Slam T20 Domestic Challenge and the of MSCSports said, “While it is always gratifying high-class product both at the various venues and impact it had on the South African sporting public. to see our hard work pay off in such a magnificent on television, the fun-filled sponsorship strategy – Criteria that the judges acknowledged were that competition, we have to pay tribute to our client, implemented by MSCSports – proved to be an the campaign reached its target audience, was Ram Couriers, who embraced the sponsorship undoubted success. dynamic and well-executed, generated significant plan and went out of their way to make it a recognition and brand awareness while laying the success.” But while the public witnessed an action-packed By leveraging the fans’ involvement – from foam fingers to the Ram Van that delivered the foundations for a long-term strategy for growth. umpires to the pitch – MSCSports underlined MSCSports ensured a seamless strategy “As South Africa’s preferred sports marketing company, MSCSports has once again shown the entertainment aspect for its client and engaged that delivered the excitement of the tournament that we can deliver an exceptional sporting product, directly with fans at the same time. “What the Ram to the fans. without compromising on passion, quality or fun.” Crown National branch of the year The Nelspruit branch from left to right : Donovan Oosthuyse, sales; Dudley Hatton-Jones, sales; Michael Harris, sales; Antoinette de Beer, Roland Smit, branch manager; Sarel Botha, sales; Lydia Blignault, telesales; John Morris, managing director; Martin Venter, ops manager and Christo van Wyk, sales. bidvoice issue 2 2014 29 GROUP PANORAMA Specialised container handling equipment at BPL’s Durban facility. Store with BPL Bidvest Panalpina Logistics is in the business of flexible supply chain solutions, says Warehousing director, Stephen Smith. “We can tailor make solutions according to clients’ needs across the full logistics spectrum. For warehousing this includes both single and multi-user solutions.” BPL operates from 25 warehouses located management reporting, which are critical to throughout South Africa, which are compliant with efficient management of any business. BPL’s SHERQ and other applicable legislation, including transport division has an impressive national CAIA and ISO 9001 certification. “In East London fleet that provides efficient integrated transport we have a 1 000 square metre hazardous materials solutions for the distribution of goods throughout warehouse, specifically designed for the storage the supply chain.” of flammable and hazardous chemicals. Our As a Bidvest-owned company and with global warehouses in other regions are also chemically partner Panalpina, BPL delivers tailor-made, compliant. integrated supply-chain solutions in ocean and “Our global clients demand that we meet air freight, clearing and forwarding, transport, International warehousing compliance standards, warehousing, container storage, or any other which are high. The South African market has logistical requirement. “Cross-docking in port challenges when it comes to meeting these facilities (Durban, Cape Town, Port Elizabeth, compliance standards, but we make every effort to East London) has proven to be a cost-saving satisfy our clients’ requirements,” says Stephen. BPL Warehousing director Stephen Smith. solution for many of our clients. For example, a BPL’s warehouse management system container will be unpacked at our facility in in the provides full integration with clients’ systems port area and the product sent by truck load to to give them visibility of their stock at all times. various inland destinations. Many value-added services are available, such Container-handling equipment in KZN includes as container packing and unpacking, labelling two Kalmar machines that can stack both 20 foot of products, temperature-controlled storage, and 40 foot containers. “Our 24-hour operating bonded storage, flammable goods storage, facility in Durban has capacity to store up to hazardous goods storage and high-value 700 containers, enabling BPL to execute staged cargo management. Explains Stephen, “Our deliveries,” says Stephen. “All these differentiators new technology enables order management, stock management and generation of accurate 30 bidvoice issue 2 2014 are important in attracting a loyal client base,” he Executing cross-dock solutions at BPL’s facility in Durban. concludes. GROUP PANORAMA Thought leadership BPL was privileged to host renowned speaker and author Clem Sunter to share his latest scenario planning. The thought leadership breakfast took place at Wrench Road on February 13 2014 and was well attended by clients. A short summary on Clem’s views Based on his new book titled 21st Century Megatrends, Clem explains that he does not predict what will happen but examines the different scenarios, the potential impact and probability and a plan of action. He explains that businesses like logistics transform every five to 10 years and gave the example of Amazon and the impact of Above: Clem Sunter at BPL’s thought A factor that affects the global scenario is the aging of humans, leadership event held in February. online shopping on logistics worldwide. where 50% of people live to over 65 years today. In 1900 the average mortality age was 40. By the end of that century it had more than doubled to 83 years. What should you do as a business? Clem says there are three strategies for growth: Innovation – produce new products for new markets. Seven of the top 10 growth markets are in Africa. Live your brand – differentiate your brand from competitors. Know the rules of engagement to get business. Be the cheaper alternative. In hard times we have to go with the cheaper price. Noel Keatley of Rockwell Automation with Dirck Wayber, BPL key account manager. BPL wins gold Bidvest Panalpina Logistics has achieved a gold award in PMR Africa’s annual survey on freight forwarders. BPL scored 4.12 out of a possible 5 in the independent survey, up from 4.11 the previous year. While this is a small increase, it is indicative of BPL’s commitment to continual improvement. The 150 respondents comprising logistics, operational and warehouse managers rated freight forwarders across a range of 16 attributes. Questions included: ability to offer alternative transport solutions; BEE rating; electronic access to data; overall relationship with agents; predictability of delivery; problem solving; reliability; quality of overseas forwarding services and more. The purpose of the awards is to set a benchmark in industry and create an opportunity to recognise employees for their hard work. BPL continues to produce innovative solutions for a wide range of clients in healthcare, consumer goods and retail, automotive, hi-tech, oil and gas, and telecommunications. bidvoice issue 2 2014 31 GROUP PANORAMA Océ SA long service On April 15 2014, five Océ South Africa employees’, had their years of commitment recognised when they received a commemorative long-service award. The ceremonies, which were attended by fellow employees and the management team from Océ South Africa, were held at Hennops River in Pretoria, Pines Resort in Krugersdorp and McPherson’s in Table View, Cape Town. The long-service awards were presented by managing director, Dave Clark, to Winfried Walzl, senior field engineer (30 years); technical area manager, André Engelbrecht (25 years); training manager and national support, Percival Mchunu, and Wayne Scott, both for 20 years of service; while storeman, Goitsemang Shaane, was thanked, From left: Wayne Scott, Dave Clark and Percival Mchunu. in his absence, for for ten years of service to Océ members with these certificates and gifts for their Africa to join the newly formed Bidvest division, South Africa. long service. Océ South Africa. In July 2012 he was promoted In his speeches, Dave thanked the award Scott, who had received a long-service award to technical supervisor. “I am very fortunate to recipients for their ongoing dedication and loyalty after 20 years with the company, started his career be part of the wonderful Océ South Africa family. towards the company and added that the journey with Minolta South Africa (now Konica The management team and my colleagues make continual development and advancement of Minolta South Africa) in 1993, where he was it worthwhile to get up, even in the rain and cold, services could not have been obtained without trained for six months on the Minolta products in go to work, and see all the smiling faces around their commitment and experience. He said it was preparation for his role as service technician. In July you. To everyone at Océ South Africa, you are the a great honour to be presenting dedicated team 2003 he moved away from Konica Minolta South greatest,” he says. Best supplier stand Crown National Nelspruit winning the Best Supplier Stand at the Spar Lowveld DC Trade Show. From left: Charleen Goschen, Spar purchasing manager; Roland Smit, Crown National general manager; Donovan Oosthuyse, Crown sales; Michael Harris, Crown sales and Laura Hitchinson, Spar butchery specialist. 32 bidvoice issue 2 2014 GROUP PANORAMA Riding the storm 2013 was an exciting year for the IT department as we had to learn a lot and grow fast. It was important for our department to deliver exceptional services as the engine of Zonke Monitoring Systems – Gloria Mokgabodi, IT manager. IT deals with a lot of service providers for its deliverables; therefore one of the key factors was to manage our suppliers to ensure that they deliver according to project timeframes. It is commonly known that suppliers do not always deliver on time and the impact of this affects our bottom line. We took ownership by improving communication IT team from left: Simon, Richard, Mbusiseni, Khanyisile, Gloria, Monwabisi, Justin, Abrie and Emmanuel. with suppliers and enforcing service level in silos, causing us to operate inefficiently. This unscheduled. In order to reduce this risk, processes agreements. The most important one was to affected our planning, but we managed to improve were implemented to ensure that all stakeholders take development of CEMS in-house. This is the by incorporating the RASCI matrix for change are aware of ZMS service delivery and adherence mammoth task for 2014.The team is geared up and controls. This enabled us to measure our clients’ to IT policies and procedure; and that downtime is committed to this opportunity because it provides satisfaction by taking control of implementation managed within the expected timeframe. them with great exposure, especially as it is one of of the solutions that we knew would undoubtedly the highlights of their career growths. make our system and our services credible, efficient Disaster Recovery Planning test which incorporated and reliable. a financial run. We also deployed the CEMS Another area of concern was infrastructure procurement such as storage and memory. There were multiple projects at the time which operated There were interruptions experienced in 2013, some of which were scheduled and others Other success projects in 2013 were running the application in African countries such as Swaziland, Zimbabwe and Tanzania. A vibrant team of players The Proof is in Quality Management – Melinda van den Berg, QM manager Quality Management has a vibrant team who is really passionate about what they do. In 2013 QM was able to achieve its strategic intents that build on the vision statement of Zonke Monitoring Systems. The biggest challenge for QM was conducting tests in an off-site environment. This delayed testing outcomes as we did not have the required tools available, however, it was corrected by having a fully-fledged in-house testing facility. Another challenge for QM was outstanding journal adjustments which were corrected by decreasing the number of metering issues at site. QM ensured that there was technical and protocol support which would help improve processes and allow for more effective monitoring. 2013 saw an exceptional increase in orders for TCP/IP connectivity solution. QM managed to deliver on the expectation through effective stock projections, effective configuration and testing processes as well as necessary labelling tools. Left: QM team from left: Patrick, Melinda, Daniel and Phillip bidvoice issue 2 2014 33 GROUP PANORAMA Claiming back the skies Birds in urban areas can cause serious damage to property if they are not managed. The most common birds that are problematic are pigeons, Egyptian geese and gulls, which usually find shelter and nesting locations in storerooms, silos and factories. Historically, noise devices and other man-made repellents were used to manage the problem, but they lose their potency as the birds become acclimatised. More and more companies are looking for greener initiatives to manage flocks without the use of dangerous chemicals. Enter the fighter squadron of buzzards, hawks and other birds of prey, which are used as a scare tactic when introduced to an area. The problem birds will notice that there is a predator in the vicinity and will find alternate areas to nest. The birds of prey do not have to kill any birds to achieve the necessary results. smaller birds from spreading rubbish and being hurt Businesses can also introduce effective long- in the process. term solutions by installing nest boxes for owls. As more and more forests are cut down for commercial use, the nesting areas of Airports Bird control at airports is of particular importance to birds of prey are severely affected, avoid them striking the aircraft and in some cases making them endangered. being sucked into the engines and causing severe Bidvest Topturf can provide damage. an experienced, trained and licensed falconer, Commercial sites, warehouses with a number of trained Pigeons and starlings often nest in commercial buzzards or hawks. They buildings where they can cause spoilage to will visit your facility and evaluate the situation before deciding on the best course of action. warehouse stock and machinery and also create a health problem. Although normally inaccessible to other methods of bird control, the hawks will access the inhabited area and evacuate the pests concerned. 34 bidvoice issue 2 2014 The following are examples of areas that can be remedied: Golf courses Landfill sites, waste collection areas Egyptian geese can causes damage to greens and The aim is to keep birds off these sites and to stop can be effectively managed. GROUP PANORAMA Battling alien invasions One of Bidvest Topturf’s contracts is to eradicate alien invasive plants just outside Rustenburg in the platinum belt. Explains Bidvest Topturf site manager Mark Daubermann, “Alien invaders are classified as plants that are of exotic origin and that invade previously pristine areas or ecological niches. In layman’s terms they are weeds in the wrong place at the wrong time.” He says they are usually vigorous growers, making them compete for water, sunlight, space and nutrients. These invaders are tough and can withstand unfavourable conditions. They spread easily and are difficult to control, producing an abundance of fertile seeds with efficient methods of dispersal. Dominant alien species can be divided into three categories: Category 1 – declared weeds These are prohibited plants, which must be controlled or eradicated. They serve no economic purpose and possess characteristics that are harmful to humans, animals and the environment. These plants may not be planted, transported or allowed to disperse. Trade in their seeds, cuttings, or other propagative material is prohibited. Category 2 – declared invader plants with a value These invaders have certain positive qualities, such as commercial use, animal fodder or soil stabilisation. They are allowed in demarcated areas under controlled conditions and in bio-control reserves. Category 3 – mostly ornamental plants These plants are undesirable because they have the potential to become invasive. No further planting is allowed except with special permission, nor is trade in propagative material allowed. Existing plants can remain, but must be prevented from spreading. Mark says that during the past six months on the mine Bidvest Topturf has identified and tackled 15 categorised weed and invader species. “With our dedicated team we are winning the battle, one alien at a time.” bidvoice issue 2 2014 35 group panorama At the McCarthy Marathon On February 1 2014, Bidvest Prestige Cleaning’s projects division got ready to welcome thousands of runners to the McCarthy 5km, 10km and 21km race. Preparations for the race began as early as January, with sponsors and organisers meeting to ensure all stakeholders knew what was required of them. The day began at 03:00 for the team, collecting staff and setting up the 18km drinks station. At 06:30 it was all systems go with the ice, water and cold drinks in check. Towards the beginning of the race only a handful of runners made their way past the station but two hours later, hundreds of participants ran past and were given cold drinks and encouragement to give it their all for the last 3km. The last groups of runners showed up a little after 09:00 and were greeted with the same enthusiasm. The projects division received a lot of praise from runners and the organising committee for its professionalism and enthusiasm at the water point. Thank you to the managers, supervisors and staff, who sacrificed sleep and volunteered their time. The day was a great success. Thabiso Lewela, area manager auto care; Barney Mkhansi, supervisor; Pitso Molotho, supervisor; Michael Govender, area manager auto care; Kgaogelo Ntsie, supervisor; Jefrey Selepe, cleaner; Sumit Ramluccan, area manager; Mabuye Mokoena, area manager; Godfrey Seloa, cleaner; Junice Ramanala, cleaner; Maria Bobela, temp reliever and Jane Mokoma, supervisor. Cleaning teams are winners Cape Town was the host city for the Orange African Nations Championship, held from January 11 to February 1 2014. The prestigious event showcased 16 African football teams. The Bidvest Prestige team was there in full uniform, rendering a world-class service to local and international guests, including Sepp Blatter, President Jacob Zuma and Minister of Sport Fekile Mbalula. Services included cleaning of all areas, as well as laundry, silk flowers, linen and VIP services. With the challenging short turnaround times for cleaning, the team excelled. Richard Hoskins led the on-site team, supported by operations manager, Robert Cronjé and GM, Shamil Slamdien. On average 80 staff worked per game with additional management support from Anita Killan, Cape Coastal division, Melvina Draai from Edge and Denzil Lawrence and Gladwin Zuma from Peninsula region. The Bidvest Prestige flag flew high as event organisers, City of Cape Town management and the Our Cape Town Stadium on-site management team with staff. From left: Leon Ntusame, Beronice Bardien, Malwanda Kodile, Richard Hoskins, Kiyaam Brukman and Alfredo Adams. 36 bidvoice issue 2 2014 public conveyed their compliments. Even though Bafana Bafana did not win the tournament, the cleaning teams of Bidvest Prestige were winners to all who visited the Cape Town stadium during CHAN 2014. Well done to Bidvest Prestige and thank you to all staff who contributed to this success. GROUP PANORAMA The Royalserve team. Underground sanitation Bidvest Prestige Cleaning is on a mission to service the mining industry. After many presentations, it was awarded a contract at Hernic Ferrochrome Mine near Brits. Bidvest Prestige started small at the Bokfontein section of the mine and has grown the service to over 20 underground toilets. The success of this operation has resulted in 30 additional surface toilets being Top marks Royalserve Healthcare Western Cape, a division of Bidvest Managed Solutions, is thrilled to achieve an impressive 92% in the Markinor survey. Well done to Amelia Correia and her team who worked together with our client to ensure this excellent result. Royalserve Healthcare has been the cleaning service provider at Medi Clinic Panorama since it was outsourced in 2006. Sponsoring centre serviced at the mine as well as a further 12 toilets at Lonmin Mine. Bidvest Prestige at Wanderers Bidvest Prestige Cleaning North Rand has been cleaning the Wanderers stadium for the past two years. At the Pro20 match between South Africa and India, 23 000 tickets were sold. Bidvest Prestige had 72 cleaners and six supervisors at the match and was responsible for the media centre, players’ VIP area, executive centre, players’ change room, external areas and restrooms. Viren Brijlal and Tseliso Pitikoe of Bidvest Managed Solutions with the proud girls at Makeba Centre. The Makeba Centre in Midrand is home to 15 girls between the ages of 11 and 18 who are destitute or were abused and have been removed from their circumstances through court processes. In accordance with its holistic approach to education, RoyalServe Cleaning sponsored the girls’ 2014 school uniforms. The company also sponsors hygiene consumables for the centre and toiletries for the girls on a monthly basis, as well as contributing to internet connectivity. Award for staff member Royalserve Healthcare Western Cape’s Marinda Bezuidenhout has received a quality leadership award from Netcare Christian Barnard Memorial Hospital, where she is the site manager. This award is usually reserved for Netcare staff only. Marinda is tireless in her efforts to uphold and maintain high standards of cleaning on site and is a valuable team member at Christian Barnard. She has worked for Royalserve Healthcare since 1996. bidvoice issue 2 2014 37 group panorama Energy saving Solid State Power has grown to become a formidable supplier of energy-saving products with locally manufactured LED lighting and a unique solar water heater. The company was registered in May 2008 as a joint venture with Voltex. Within a relatively short time it has developed a range of innovative products and become a leading supplier to the private and public sectors. SSP’s industrial and commercial LED lights are SABS and Eskom approved. Recent projects include the successful replacement of lighting at the PFG Group glass factory in Springs with a larger implementation on the cards. Above: The SOLO plasma integrated solar water heater and right: LED lighting from Solid State Power. A multi-million rand project at Telkom buildings and exchanges will see the replacement of RDP housing projects countrywide. A full SABS residents. A team of three people managed to lighting with LED equivalents, saving 80% to 90% mark has been obtained and local content is install around 10 to 15 geysers per day due to the consumption. currently being audited and verified by the SABS. simplicity of the installation. All units are working The SOLO plasma integrated solar water heater SSP installed 325 SOLO geysers free of charge extremely well to date and no complaints have been is a world first in that it is an 80-litre flat rectangular at Thokoza township near Alberton 18 months ago, received, only testimonials of happy users. tank, made of polypropylene and suitable for low- to prove beyond doubt their quality and suitability. and high-pressure applications. It is well positioned Local teams were trained and certified by SSP anticipation of large contracts for the solar water to capture the Department of Energy rollouts for to install the geysers to the full satisfaction of the heaters over the next three years. SSP is expanding its manufacturing capacity in A prestigious contract The prestigious BHP Billiton contract was awarded to Bidvest Prestige Cleaning Bloemfontein in July 2013. The contract is based in Hotazel in the Northern Cape, which is 600 km from Bloemfontein. This presented challenges to the team, which they have overcome to deliver an exceptional service. Bidvest Prestige Cleaning has managed to extend the contract to include Bidvest Steiner, Bidvest Topturf, underground and above-ground sanitation as well as night-shift cleaning. People were recruited from surrounding villages and are receiving on-thejob training. A local company has been contracted to transport the workers to and from the workplace, adding to the support of local businesses. 38 bidvoice issue 2 2014 group panorama SACD Cape Town long-service awards Cape Town staff at SACD Freight received certificates in celebration of long service. Ross Buchanan (regional director) handed the certificates over for 10 and 15 years’ service. Management from various departments also attended. Mario Williams (10 yrs). George Jack (15 yrs). Front from left: Anele Dangazele (15 yrs), Mvuyisi Caga (10 yrs), Ncedo Langa (10 yrs), Doreen Thomson (10 yrs), Joy Robertson (10 yrs) and Johan Dobies (marketing manager). Middle from left: Denver Lakey (imports manager), Alan Daniels (10 yrs), Ross Buchanan (regional director) and Mark de Wet (transport manager) Back from left: Colin Martin (financial manager), Jeffrey Carolus (15 yrs) and Nazmee Sonday (15 yrs). Absent: Charles Andrews (10 yrs). Crown lends a helping hand Crown National’s gifts to clients for their loyal support took on new meaning last year when the company decided to give something back to the people who need it most. Dawid Muller, commercial and marketing executive at Crown National, explains, “We asked our customers to SMS a keyword to us and for every SMS received we donated an amount to charity.” Solidarity Helping Hand was the chosen charity. Founded in 1949 in response to the poverty crisis after the Second World War, there are around 26 000 monthly debit donations, with no government assistance for this non-profit organisation. From left: Johan Nel, executive operational services Solidarity Helping Hand; Dawid Muller, commercial and marketing executive Crown National and Danie Brink, executive director Solidarity Helping Hand. Cleaning for CANSA Every year the Cancer Association of South Africa hosts a 24-hour relay as a fundraiser for patients and survivors. The Bidvest Prestige Vaal region gave its support on Saturday February 8 2014 by keeping all facilities and ablutions perfectly clean. A special thank you to the Vaal Prestige supporters who made this event more enjoyable and hygienic. Back from left: Susan Mnisi, Bongani Nqunjana, Queen Mohono, Riana Oosthuizen (CANSA), Magda van Schalkwyk and Antoinette Clayton. Front from left: Pretty Zondi and Guti Fusi. bidvoice issue 2 2014 39 reaching out Siyabonga Africa Bidvest Prestige Cleaning Projects division received a call from Andrew Stevenson of Siyabonga Africa asking for assistance with the large amount of scale and dirt build-up at its ablution facility. Siyabonga Africa is a non-profit organisation caring for homeless people and operating with limited funding from donors. Operations manager Michael van Breda did a site inspection and confirmed that the facility needed an intense chemical deep clean. Bidvest Prestige Cleaning was happy to perform the service free of charge. Michael van Breda and his team on site. The spirit of giving Every year-end Bidvest Managed Solutions KZN office staff draw names and swap gifts. Last year they decided rather to share the budgeted amount with those less fortunate. Edith Benson Children’s Home cares for babies from newborn to age five. After talking to staff, BMS realised that most people donate toys but these homes lack essential items. BMS purchased toiletries and food for the babies and children. On arrival, they were touched by the open hearts and smiles of the children, whose most evident need is to feel loved and to be hugged. BMS staff came back from the outing feeling happy that they made a difference and grateful for the everyday love they experience with their families. 40 bidvoice issue 2 2014 reaching out Hard at work varnishing the slats for the beds. Preparing lunch for all the hungry workers and the children. BPL ambassadors BPL ambassadors took on a new challenge when they saw the condition of the boys’ room at Tsidi, home to about 30 abandoned or abused children. together with their families, met at Tsidi to “The room is shared by 12 boys, some of whom The rest of the house was re-wired and most of the were sharing old mattresses on the floor. The ceiling other ceilings repaired and painted. complete the project. The beds were assembled and varnished. A new curtain rail was put up and stunning new blue curtains were hung. The finishing touches were added and the new beds made up with new sheets, duvets, duvet covers and pillows. was falling down and the whole room was in a state To celebrate, hot dogs and cold drinks were of disrepair,” says Jenny Retief, national marketing enjoyed by everyone. The children were very happy executive, BPL. and housemother, Theodora, was so delighted that The ambassadors immediately got to work, The group of happy helpers with some of the children. repairing and painting the ceiling and walls and tiling the floor. Brand new bunk beds and mattresses were purchased. On Saturday February 8 2014, the BPL ambassadors and some employees she had tears streaming down her face. Thank you to all the BPL staff who contribute from their salaries on a monthly basis to make these projects possible. Thanks, too, to all those who helped on the day. World Aids Day Bidvest Managed Solutions Cape Coastal division was privileged to commemorate World Aids Day 2013 with St Joseph’s Home for 142 chronically ill children. Mark Hulley, managing executive Western Cape, says, “It was an honour to be part of the family of St Joseph’s and the most rewarding feeling to fill the hearts of the children with joy. Above back from left: Ronel Petersen, Claire Binneman and Magda Pretorius from St Joseph’s Home with Astrid Ruiters, TDM Cape Coastal division and the children of St Joseph’s Home. “We donated 70 food hampers to the children and their families. Our aim was to ensure that when they returned home for the December holidays their needs would be cared for. They were delighted to see us arrive armed with World Aids ribbons made from red balloons. When the food Managing executive Western Cape, Mark Hulley. parcels were handed over, the children were delighted. Left: Cape Coastal division technical manager Clinton Human with the children of St Joseph’s home. bidvoice issue 2 2014 41 GROUP PANORAMA Sipho Mathe, Food & Trees for Africa representative; Tinashe Mutoredzanwa, Trees and Carbon programme manager at Food & Trees for Africa; Kate Cunningham, Bidvest Communications and Gavin Smith, Centurion branch manager at Konica Minolta South Africa. Five hundred trees for Rethabiseng in honour of World Water Day Rethabiseng township, in Bronkhorstspruit, is set to bloom over the coming months as the community received a bumper delivery of 500 tree saplings as part of Food & Trees for Africa’s (FTFA) Trees for Homes project. plans to sell the peaches when her tree starts community members and funders alike to witness to bear fruit in a bid to generate an income for the progress of another impressive FTFA project, her family. the Rethabiseng Sustainable Farm, which hosted As well as a potential source of sustainable the hand over. Run by a cooperative of six local income for many households, the tree-planting people, it is a FTFA’s FEED Africa (Farmer Eco project will improve the environmental health of the Enterprise Development) project, which supports community and make it a greener, more pleasant emerging organic farmers through land and place to live. infrastructure development, training and mentoring Staff from Konica Minolta South Africa’s Pretoria support, to take produce to local and international Crowds of community members turned out in force sales office planted a tree at the Rethabiseng markets. In the three years since starting as a bare for the hand over on Monday, March 24. Konica sustainable farm to honour the event. The day patch of land, the farm now employs 35 people Minolta South Africa funded the trees in honour of marks an incredible six years of support for FTFA by and grows a large number of vegetables for major World Water Day, on March 22. Konica Minolta South Africa, in which it has funded markets, with exports going as far as Germany. Ten local community educators (CEs), trained by FTFA, handed out 250 fruit trees and 250 indigenous shade trees to the community residents the planting of more than 18 000 trees in some of the most impoverished areas in South Africa. Ritchi Smith, marketing co-ordinator, said, “The Tinashe Mutoredzanwa, FTFA’s Trees for Homes programme manager said, “Our projects won’t just contribute to providing a better living environment to plant in their gardens, along with instructions on planting of trees is a really important part of Konica for Rethabiseng residents: through Konica Minolta the planting and care of the trees. Minolta South Africa’s efforts to reduce our carbon South Africa’s ongoing support we are reaching out footprint and it’s great to be here to see the positive to all areas of the community and providing holistic, impact on the community.” sustainable development support to grow food, Sarah, a community resident, was delighted to receive her peach tree. Like many others in Rethabiseng, she is currently unemployed and 42 bidvoice issue 2 2014 The day also served as a good opportunity for farmers and fortunes.” reaching out Giving back for loyalty Crown National decided to choose a corporate gift for clients at the end of 2013 that would give something back to the people who need it most. Dawid Muller, commercial and marketing executive at Crown National, explains: “As a thank you to our clients for their loyal support throughout the year, we asked them to SMS a keyword to us and for every SMS received we donated R100 to a chosen charity. “Reach For A Dream Foundation was the chosen charity. Helping fulfill the dreams of children fighting life-threatening illnesses is an honour for us,” he said. “These children are under enormous stress and we wanted to assist, in a small way, to make a child’s dream come true.” For 25 years the Reach For A Dream Foundation has brought hope, joy and healing to countless South African children. These children, aged between three and 18 years old, have used their dreams to fight life-threatening illnesses such as cancer, leukaemia, cystic fibrosis, muscular dystrophy, renal failure and various blood disorders. “These children are under extreme pressure to deal with their medical issues and are in desperate need of our encouragement. The initiative offers the children a magical moment to regain their childhoods, which are lost due to illness. We are thankful to all our clients who participated in our goal to donate to this worthy cause.” Polite Zoya and Karin Mahony, national donor relations co-ordinators, Reach for a Dream Foundation will be able to make some dreams come true this year. Thanks to Crown National’s donation. So, whose dream will be coming true next? Polite Zhoya, national donor relations co-ordinator at Reach For A Dream says, “Once we have identified a child and established what his or her dream is we will be inviting Crown National to share in the moment.” Thank You “Kindly allow me to thank Budget Rent a Car for the automatic wheelchair. I am so humbled to know that my company cares about my wellbeing. For the past two years I have had medical difficulties with my shoulders and this condition has deteriorated. The power chair will enable me to move around without putting too much strain on my shoulders. “It will also assist me in performing my daily duties at work as well as at home, especially when I need to wheel myself over long distances. I am a very independent person and will enjoy being able to do my shopping easily. “For me Budget has become my family and I am proud to know that you considered my needs and responded positively. My desire is that Budget will continue to bless others in this manner. How beautiful a day can be when touched by kindness. Thank you.” bidvoice issue 2 2014 43 Reaching out Enjoy Khayelitsha Cookies Since meeting Khayelitsha Cookies at a trade show four years ago, Bidvest Premier Lounge has become a key customer for this business. Khayelitsha Cookies provides work for unemployed women, which, in turn, enables them to provide for their families. The delicious cookies, rusks and brownies can be found in Bidvest Premier Lounges nationwide. In December 2013 Bidvest Premier Lounge came to the rescue, partnering with Khayelitsha Cookies by sourcing equipment for their business. The first item was a 16 pan push trolley oven to increase productivity and eliminate bottlenecks, as well as alleviate muscle pains experienced by the women when loading and unloading over 400 pans each daily. The new oven has increased capacity by an estimated 20 000 cookies per day and is more user-friendly. The second item, a best-before-date printer with automated counter, prints all the packaging and inner cartons, as well as counts the cookies. The new printer will save the company R48 000 annually in labour, which they can put to better use in the drive to keep their cookies competitively priced. An additional 100 pans were also sponsored to cater for the increased capacity in ovens and to replace old pans. The fourth purchase was 50 Teflon baking sheets, which are used for baking the rusks and biscotti. Bidvest Premier Lounge is confident that the items and equipment bought for Khayelitsha Cookies will significantly help them become sustainable and grow from strength to strength. 44 bidvoice issue 2 2014 reaching out Education in the bag While many children started school in January, none went back with as much excitement as those from Mninwamahlangu Primary School in Spitskop; and this was thanks to their new DeskBags. As part of their commitment to uplifting education, Moratiwa Crossing Shopping Centre, which forms part of Vukile Property Fund, gave 150 DeskBags to the learners of the school. However, to ensure that all 206 pupils receive a DeskBag, PR Worx will be donating the balance of 56 bags. “We believe that it is every child’s right to receive an education and they deserve to be helped in any way possible, which is why we are delighted to be able to partner with such a worthy initiative such as DeskBags,” explains Anton Prinsloo, Portfolio Director of Vukile Property Fund. According to a report released by UNESCO, there are as many as 95 million children in Africa who do not have access to school desks. In South Africa the statistics are equally alarming with over 3.1 million school children requiring desks. This is a statistic that DeskBags is working hard to change, along with the help of corporate sponsors such as Vukile Property Fund. It is this support that allows DeskBags to donate the bags free of charge to the learners who need them most. Eco-friendly DeskBags were specifically designed to help ease these children’s educational struggles. While a DeskBag allows the child to carry his or her books and stationery, the flap is handwriting, poor eyesight, unconventional posture, don’t have a school uniform, and Silveray Statmark reinforced with durable ABS plastic that, when and chronic back and neck ache. DeskBags were Company donated stationery. To add to the day’s folded open, also allows for instant desk support, specifically created help to alleviate these children’s festivities, Puréau Fresh Water Co. donated bottled whether at home or at school. Furthermore, the educational struggles, as education is the vaccine water and King Pie sponsored pies and colddrinks bags are light enough for pre-primary scholars to to poverty,” says Madelain Roscher, DeskBags for the children. Transportation for the children use, and come with reflective binding that allows originator and managing director of PR Worx. from Mninwamahlangu Primary School to Moratiwa children to be spotted easily when walking in the rain or dark. It is these conditions that Vukile Property Fund would like to see eradicated and it is their hope that Crossing Shopping Centre was kindly sponsored by Spar. “Far too often we visit schools where children the donation of DeskBags will not only do so, but “The smiles on the children’s faces were all don’t have access to simple things that we take will make a positive and sustainable difference to the thanks we needed today. We are very proud for granted, such as a desk and chair. Having to the children from Mninwamahlangu Primary School. that we have been able to make a difference in To kick start their new school terms, Pep kindly their lives, and that we’re contributing towards crouch over on their hands and knees to use the floor as a writing surface for an entire school day provided a uniform bank specifically aimed at their education. We look forward to following the can hinder students’ ability to learn, leads to bad Mninwamahlangu Primary School learners who progress of all the learners,” concludes Prinsloo. bidvoice issue 2 2014 45 reaching out Science Lab construction site visit attended by Bidvest Freight team, Mazisi Kunene Foundation, community leaders, service providers and members of the school governing body. Crossing divides The collaboration between Bidvest Freight and the Mazisi Kunene Foundation Trust is an inspirational testament to the successful outcomes when we cross political, economic and cultural divides to alleviate human suffering. Mazisi Kunene Foundation Trust has focused its resources on transforming the rural, vulnerable and marginalised campus of KwaHluzinqondo Secondary School, located in an underserviced village, beset by poverty and deprivation. In 2009, at the start of the Foundation’s involvement, KwaHluzinqondo had a 33% pass rate and earned the classification of a failing school. Teachers were disheartened as they tried to manage demoralised students, who were trying to learn in classrooms that had broken windows, missing doors and floors with gaping holes. Presenting a proposal for CSI funding at most corporations can be a daunting exercise, requiring NGOs to compile volumes of business plans that often draw on already limited resources, only to be followed by several postponed meetings. From the School prize giving: Class of 2013 – students with subject distinctions. very first presentation, Bidvest Freight made it clear that it had a distinctly different application process. Within days of identifying KwaHluzinqondo’s most urgent need, which was to prepare matric students for the 2010 exams, scientific calculators, exam study exercises and essential writing material were delivered to the school. Indispensable volunteer tutors received funding, student morale elevated and KwaHluzinqondo’s matric pass rate jumped to 45%. In 2011, KwaHluzinqondo achieved a 62% matric pass rate, earning it recognition by local media as one of KZN’s miracle schools. In 2012 the the partnership between Bidvest Freight and the Mazisi Kunene Foundation 2013 Dux award recipient, Sabelo Jeza, school principal, community leaders and members of the school governing body. produced a matric pass rate of 87% and 19 distinctions for the students of been made for the construction of KwaHluzinqondo’s first science lab and a KwaHluzinqondo High School. comprehensive plan put in place to address the needs of the school. matric pass rate was 78%, with nine students receiving distinctions. In 2013 Change is a long-term investment and Bidvest Freight’s unfaltering A very happy outcome is that students from the class of 2013, including commitment continues to yield remarkable results. Bidvest Freight, is now Dux award winner Sabelo Jeza, have been accepted at some tertiary institutions focusing on crucial upgrades to the school, including increasing safety by who is studying BSc Mechanical Engineering at UKZN. He secured a bursary repairing the school’s sagging perimeter fence. Final preparations have from the division. 46 bidvoice issue 2 2014 REACHING OUT Flipping tyres Chris Liebenberg, manager of new vehicle sales at McCarthy Ford and Mazda Silverlakes, does more than just sell cars. He recently set a new world record with partner Chris Batts (eight times world record holder) for flipping a tyre weighing 103 kg for 10 km. “It took 8 hours 52 minutes and 5 600 flips from Rodericks Road in Pretoria to our premises in Silver Lakes. We broke the previous world record and it was all for a good cause.” Funds raised from the tyre flip go to Toys for Africa. “The number of children who have received a new toy from Toys for Africa has surpassed the 100 000 mark. It is the charitable organisation’s goal to give a new toy to every underprivileged child in South Africa,” says Chris. Chris is no stranger to the suffering of children, having grown up without parents. “Kids are close to my heart and I love to see the smiles on their faces when they receive something. I feel good to enrich these children, who did not ask to be in the positions they are in. Our kids are our future and we need to start somewhere to make a change,” he says. McCarthy Ford and Mazda Silverlakes are committed to the surrounding communities. On February 7 2014 the company handed out pencils to the 450 pupils of Nuwe Hoop School and also gave a motivational talk. Working with Toys for Africa, Chris and colleagues also participated in a gift and stationery contribution to Thuthuzela Aid community centre in Alexandra in March 2014. McCarthy VW Gezina donates computers McCarthy Volkswagen Gezina donated 17 computers to Ophuzane Primary School in KwaZulu-Natal. Sibu Mabaso from McCarthy Volkswagen Gezina, the school governing body, parents and the head of department were at the handover of the computers. The whole village thanked McCarthy Volkswagen Gezina for this worthy contribution. bidvoice issue 2 2014 47 reaching out Eden Care Centre Head Office of Manger Care Centre in Benoni. Spinach tunnel. Manger Care Centre On December 4 2013 Ozalid donated stationery to Manger Care Centre as part of its social development programme. Patience Landman – one of the ladies running the bakery. The Manger Care Centre enables positive upliftment and empowerment through its various initiatives for people who are unable to care for their families or for themselves. It provides feeding, clothing, skills development, Accommodation provided for beneficiaries. employment opportunities, rehabilitation services and housing. It also provides psychological, spiritual guidance and emotional support and strives to make destitute and vulnerable people feel that they are valuable and worthwhile members of society. Ozalid is wholly owned by Bidvest Paperplus and is a leading South African supplier of drawing office Above: Santa shoe boxes provided to 40 crèches in Daveyton at Christmas. Below: Transportation used to deliver food to the various areas. equipment and materials, fastening systems, hand-labelling systems, thermal transfer ribbons and wetstrength books in South Africa and neighbouring countries. 48 bidvoice issue 2 2014 Above: One of the Day Care Centres in Daveyton, Benoni. Left: Zen Teitge vice-chairman of Manger Care with the staff from the engineering company that sponsors their seedlings. reaching out Tutudesk campaign Educating young South Africans is crucial, believes Waltons, jumping at the opportunity to get involved in the Tutudesk campaign. The campaign provides young learners from disadvantaged communities in Sub-Saharan Africa with portable school desks. It is a simple concept that makes a big difference, considering the cramped and dusty classroom conditions for so many learners. The Waltons branded Tutudesks and stationery packs were donated to Ben Nyathi Primary School in KwaZakhele, Port Elizabeth. “We hope the Tutudesks and supplies will help the learners focus on their schoolwork and enjoy their classes. It was a privilege to assist with this admirable campaign. Marlene Senekal from Waltons Harrower Road in the Eastern Cape, with sales consultant Elvida Klue, with a Tutudesk at the handover to the Ben Nyathi Primary School. Front Page Father Front Page Father is a media campaign which as domestic violence, substance abuse and high Waltons donated 54 back-to-school stationery addresses the absent father problem, in order to divorce rates. packs, which were handed out at the prize giving. bring about social reform. Its mission is to create In November 2013, Front Page Father launched a awareness of the value of involved fathers and to national essay competition with the theme ‘What my encourage men to be more involved in the lives father means to me’. It was a chance for young South of their children and families. The campaign is Africans to share their experiences and to be heard. especially important with its bearing on issues such To show support for this incredible initiative, Congratulations to winner Jessica Qvist from the East Rand. Initiatives like Front Page Father contribute towards a healthy and positive future for our country’s youth. Keep up the admirable work. bidvoice issue 2 2014 49 Reaching out Actions speak louder than words There are often many excuses why something cannot be done and too few reasons why something can and should be done. In 2012, Bidvest TMS became involved with a local initiative, Olievenhoutbosch Disability Organisation. Together with Dinah Sekese, founder and manager of ODO, TMS assisted in adding quality and comfort to the lives of the 20 disabled adults and children who take shelter and refuge at the centre. As the mother of a disabled child who sadly passed away at a very young age, Dinah realised the need for such an organisation within her community and began to make it happen. ODO offers a daily crèche and school environment for children and a care facility From left: Odette Bester, RoyalMnandi; Dinah Sekese, ODO; Marlu Gebhardt, RoyalMnandi; Musa Bhengu, ODO; Victoria Makalima, ODO; Teddy Ndlovu, ODO and Janine Preacher, TMS. for adults where various arts, crafts and jewelry are made and sold to the public. Dinah and her team have developed a well-stocked vegetable garden where most of their food is grown and excess produce is sold to bring in some much-needed funding. A recent TMS initiative was the donation of 25 mattresses for the children, who were sleeping on old carpet off-cuts and cardboard on the cold floors. At the handover ceremony Dinah and her team were treated to a breakfast held at the TMS Support Centre in Midrand. The food was proudly and expertly prepared by Marlu Gebhardt and Odette Bester from RoyalMnandi, who delighted everyone’s taste buds. Some of the arts and crafts available for sale from ODO. 50 bidvoice issue 2 2014 rest and relaxation Youngsters shine Bidvest Wits’ first team recently fielded four players under the age of 23 against Polokwane City. What made it even more remarkable was that three of the four young players formed part of a strong defence, as Bidvest Wits managed a 3-1 away win at relegation-threatened Polokwane City. Tebogo Moerane (league appearances 2013/14: 3) Left fullback Moerane is one of the emerging talents coming into the Bidvest Wits first team after being snapped up from Orlando Pirates’ youth ranks. He is an exciting young defender who made his debut in the resounding 3-1 win over Mamelodi Sundowns earlier this month. Phumlani Ntshangase (league appearances Asive Langwe, Kwanda Mngonyama, Tebogo Moerane 2013/14: 6) and Phumlani Ntshangase were in head coach Gavin Ntshangase is a product of the Bidvest Wits Hunt’s side. Former Bidvest Wits player, Ashley Academy, after being previously scouted by the likes Makhanya, oversaw the development of some of the of Mamelodi Sundowns, SuperSport United and Ajax young players in the senior team and praised their rise Cape Town while representing his country at junior to top-flight football and the club’s academy. level. He spent three years in the club’s development programme before being promoted to the senior “It is important to realise that the whole plan of team this season. He made his professional setting up the academy was to feed players to the first debut in the Absa Premiership against team. It is wonderful to see the club fulfilling its dream and seeing the players having game time,” says Ashley. Asive Langwe. AmaZulu where he won man of the match on his first outing in top-flight “Kwanda is on loan from Sundowns and Phumlani football. has been doing fantastically well. It gives the boys a confidence booster when one of their own plays in the first team and it creates a desire to see themselves up there one day. “The return on the investment of youth is wonderful, especially because the boys are holding their own and keeping their place in the first team,” concludes Ashley. Get to know the players Phumlani Ntshangase. Asive Langwe (league appearances 2013/14: 10) Langwe is a promising young winger who was promoted from the club’s academy. This season he has been utilised mainly as a substitute from the bench, but the faith that head coach Gavin Hunt has in Langwe is obvious. He has been tipped to replace the club’s previous wing wonder, Sifiso Myeni, who has since settled at Orlando Pirates. By the end of March, Langwe had featured a total of 10 times for the Clever Boys in the league and his value as an impact player off the bench has become highly respected. The 19-year-old defender is a versatile player who can be used at fullback or in the heart of defence. Mngonyama made his Bidvest Wits debut in the 3-0 home win against Bloemfontein Celtic where his Kwanda Mngonyama (league appearances coach, Gavin Hunt, described him as a player who will 2013/14: 15) be grabbing headlines in the future. Hunt has shown Mngonyama is a product of the Mamelodi Sundowns his faith in the teenager by featuring him in 15 of the development structures. He arrived at Bidvest Wits this 21 league matches played this season, as well as season after being one of the standout performers in handing him a starting spot in the Nedbank Cup Last the junior leagues. 16 match against AmaZulu. bidvoice issue 2 2014 51 reaching out Winning with the Blue Bulls As the official Vodacom Blue Bulls licensee for meat products, Crown National ran a Facebook competition for fans. Over 2 000 fans liked the Facebook page and Carli Mostert (right) was the lucky winner of a fantastic Blue Bulls branded braai hamper. The prize included a Weber braai, a large cooler box, briquettes, firelighters, Bloupap, braai tongs, marinade, braai spice, ribs, boerewors, Bulls branded paper plates and serviettes, beer cooler sleeves and four rugby tickets to see the Bulls v Blues game on March 8 2014. Ski boat competition Natal Caravans and Marine, together with Yamaha Distributors, sponsored the annual Pennington ski boat competition. This relationship goes back at least 10 years with good support for Yamaha and the dealership from this fishing fraternity. From left: Greg Bennett, GM of Yamaha Marine division, congratulates Rob Gemmel winner of the event as he takes possession of the prize of his choice, a Yamaha XTZ125 motorcycle. Bill Harrison, sales manager Natal Caravans and Marine, looks on. 52 bidvoice issue 2 2014 WINNING STREAK Competition time 2/14 Win 1 of five R1 000 cash prizes A transfer of cash to you Bidvoice 1/2014 winners Marelize Bothma, Bidvest Steiner – Polokwane Humphrey Makgopa, Royal Mnandi – Centurion Tracy Natho, TYMC – Western Cape Lizelle Fourie, Voltex – Johannesburg Question 1: What is the date for the 2014 Bidvest Unity walk?. (page 1) Question 2: Name the three countries in which Bidvest has launched foodservice businesses. (pages 4 & 6) Entry form Phila Mfeka, Bidfreight Port Operations – Durban Deadline: Friday, August 29 2014 Only employees of Bidvest companies may enter. Only one entry per person. Prizes not claimed after one month will be re-allocated. Answers: 1: 2: Your details: First name and surname:_____________________________________________________________________________________________________________________________________________________________________ Name of company (indicate whether head office or branch and location):___________________________________________________________________________________ _______________________________________________________________________________________________________________________________________________________________________________________________________________ Work street address:____________________________________________________________________________________________________________________________________________________________________________ _______________________________________________________________________________________________________________________________________________________________________________________________________________ Telephone and fax:_______________________________________________________________________________________________________________________________________________________________________________ E-mail address:_____________________________________________________________________________________________________________________________________________________________________________________ Send your competition entries and full name and address to: The Editor, Bidvoice (by any of the following methods) Facsimile: +27 (86) 600 3482 E-mail: noelene@bidvest.co.za Post: PO Box 87274, Houghton 2041, South Africa bidvoice issue 2 2014 53 As Proudly Bidvest employees, we work together to uphold our values If you encounter contrary conduct, it’s your responsibility to report it Anyone can call us 24 hours a day, 366 days a year in English, Zulu, Xhosa, Sotho or Afrikaans Email: Bidvest@tip-offs.com Freepost: Tip-offs Anonymous, KwaZulu-Natal 138, Umhlanga Rocks 4320 Free Call Landline: 0800 506 090 SMS: “please call me - Bidvest” to 32840 (charge at R1)
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