- Bidvest
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BidVOICE GROUP PANORAMA QUARTERLY magazine for BIDVEST people BIDVEST INTRANET BIDVEST INTRANET issue 2012 BIDVEST INTRANET BIDVEST INTRANET CE’s message Durban’s COP17 Success or failure? A balance of risk and return Profiles Climate change Competition CONTENTS AND EDITORIAL features 07 Namibian addition Welcome readers The Bidvest world continues to be a dynamic one and our ‘business unusual’ approach – as coined by our chief executive, Brian Joffe – is certainly a good way to describe our every day. The incredible spread of our businesses literally spanning the globe incorporating so many different industries and a multitude of different people with almost an infinite amount of expertise is very exciting. 20 We have used the theme of social media for this, our first edition of Bidvoice in 2012. People talk constantly and the ‘information highway’ of the internet and in particular social media forums have exponentially increased the speed of access to information. There are also a variety of views as to whether this ‘lack of privacy’ is a good or bad thing. In a business context we certainly view our ability to network Rooftop garden and connect swiftly and seamlessly as a positive. In our diverse Bidvest world there is so much untapped potential in learning from one another and this speedy way to 28 Hola from Chile connect is something we need to consider. Let’s leverage this exciting technology. Blogging is a good way to have a virtual conversation so please read the thoughts of our chief executives and his team about this phenomenon. Our people continue to achieve in a variety of realms. Read about our first lady foreman at Bidfreight Port Operations, Zama Thembe. A great example of following one’s dream. The various teams at 3663 in the UK continue to be recognised in a variety of fields; read more about their various awards in this edition. We welcome the Deli Meals team from Chile to our Proudly Bidvest family. An exciting move as this is our first foray into South America. The renaming of Bidvest South Africa to Bidvest Commercial also offers interesting possibilities as the strategy 41 is to include other non-food businesses in this division – both within Africa and internationally – when suitable acquisitive opportunities arise. As we enter our final quarter for 2012 we wish you all everything of the best in our Proudly Bidvest business unusual environment. And please keep those stories coming in; what a wonderful way to learn from one another. One for the ladies Junette 50 The extra mile and the chief executives 04 06 08 10 Cover story Our Group Generating value Group panorama bidvoice issue 1 2012 Send contributions to: Junette Davidson, The editor, Bidvoice, The Bidvest Group Limited PO Box 87274, Houghton 2041, South Africa Tel: +27 (11) 731 7600 } Fax: +27 (11) 880 3254 E-mail: junette@bidvestcommunications.com 2012 deadline dates for copy to editor } Issue 3 2012: end June } Issue 4 2012: end September regulars 01 Highlights 02 Message from Brian Joffe Junette Davidson – Bidvoice editor and Bidvest communications manager Kate Cunningham – Assistant brand manager Noelene Gounden – Administrative assistant 38 40 46 48 55 57 Generating value Our people Generating value Reaching out Rest and relaxation Winning streak Bidvoice is published quarterly by The Bidvest Group Limited for the people of Bidvest companies worldwide. Its mission is to communicate the news and growth of the Group, to inform about Bidvest companies, their services and products and to encourage mutual understanding and the will to succeed. No responsibility will be accepted for any statement made or opinion expressed in the publication. Consequently, nobody connected with the publication including directors, employees or editorial team will be held liable for any opinion, loss or damage sustained by a reader as a result of an action or reliance upon any statement or opinion expressed. © Bidvest 2012 This magazine is copyright under the Berne Convention. In terms of the South African Copyright Act No. 98 of 1978, no part of this magazine may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, without permission of the publisher and, if applicable, the author. Design and layout: Bastion Graphics } Printers: Blesston Printers, a Proudly Bidvest company. HIGHLIGHTS highlights Interim results Headline earnings per share (HEPS) rise 37,5% to 742,3 cents Basic earnings per share up 31,2% to 710,8 cents R399,1 million realised on sale of half of Groups stake in Mumbai Airport Normalised HEP 13,6% higher at 613,4 cents Normal dividend per share up 24,4% to 280,0 cents Special dividend per share of 80,0 cents Revenue rises 15,1% to R67,3 billion Trading profit up 14,9% to R3,2 billion Trading margins maintained at 4,8% JSE SRI Top 22 Brian Joffe’s book ‘Focused’ Our chief executive’s first foray into publishing with the 2008 publication of ‘My Book’ – a high-quality celebration of African animal life across 216 pages that won the Gold Medal for best international book in the Sappi Print Awards – has been followed by a second book, ‘Focused’. Again, the superb wildlife photographs are complemented by snappy comments, captions and quotations that reflect a love of both the bush and the business environment. Next stop, Chile for Deli Meals bidvoice issue 1 2012 1 CE’S MESSAGE Business Unusual, the Bidvest way The theme of the February management conference – business unusual – which took place in Dubai provided an excellent framework for some ‘out of the box’ thinking. From left: David Cleasby, Lindsay Ralphs, Brian Joffe and Bernard Berson in Dubai for the management conference. Professor Kim, joint author of a business strategy of human endurance book, Blue Ocean Strategy introduced the which she uses to management team to blue ocean possibilities. The powerfully draw out key book illustrates what the authors believe is the high business and personal growth and profits an organisation can generate by lessons. creating new demand in an uncontested market The conference literally space, or a “blue ocean”, rather than by competing ended on a ‘high’ with a head-to-head with other suppliers for known dinner held in the tallest customers in an existing industry which is referred to building in the world, in the book as a “red ocean”. the Burj Khalifa, on the Business unusual is all about changing the way we do business. The management team participated in an exercise 123rd floor. An incredible experience. In line with the in the desert where the participants needed to find ‘business unusual’ oil and build an oil rig. A lot of creative thinking was theme we bring you required; and came from some unexpected sources! some thoughts on blogging from CE Brian Joffe, As users of the Bidvest intranet know, I was one The final conference presentation was by Debra Group financial director David Cleasby, head of the of the ‘guinea pigs’ selected for our Group’s first use Searle. Debra, together with her husband, entered a Foodservice business Bernard Berson and head of of blogging technology. The testing ground was the race to row from Barbados to Tenerife in a plywood Bidvest Commercial Lindsay Ralphs. Here’s what management conference in Dubai and the others rowboat which they had assembled from a kit! they have to say … under scrutiny were the Bidvest CEs and a number When Debra’s husband had to be rescued at sea, of our MDs. although in her words, ‘I was scared of deep water, The great Bidvest blog test… the dark and sharks’, Debra decided to continue. Readers will be pleased to see that I have not and received rapid feedback from a growing band After 111 days alone, Debra rowed into Port St vanished into the blogosphere and I’m back in print of ‘followers’. I thank everyone for their participation. Charles, Barbados. A remarkable feat and example with my regular Bidvoice message. Spontaneous input from team members 2 bidvoice issue 1 2012 We posted thoughts and experiences from Dubai demonstrated the potential of the blogging format and turned the exercise into a great success. Why did we do it? While we’re not a technology company, several of our businesses are innovative users of new technology. Bidvest in Australia and New Zealand is a leader in foodservice ecommerce. In South Africa, Bidvest Automotive pioneered digital vehicle retailing through the Call-a-Car online dealership. Recently, the computerised AutoBid system was adopted by Burchmore’s, creating a digital vehicle auction floor. So we’re not averse to new technology and we’re never afraid to innovate. In any event, blogging – stripped of the technotrappings – is a typically Bidvest thing to do. Before Bidvest was a business, it was an idea. Given this background, creating a sounding board for Blogging should mean business Behaviour tells people who you are. So does blogging. It can also be a self-revelation. My first blog set out the ‘rules of the game’ and I suppose highlighted my dislike of any type of waste, especially wasted time and wasted effort. For me, blogging noise and blogging junk are a useless another and grabbing an audience – shows us some of blogging’s potential. The notion is now out there that senior management is receptive to new ideas and is not simply the custodian of our old legacy. If that helps some ideas-man (or woman) overcome their reticence about advocating fresh approaches then my effort to beat blogger’s block diversion. Why would anyone want to know about will have been totally worthwhile. inconsequential personal trivia? Bernard Berson My initial blog focused on hard information about market and currency volatility and the consequent need to get the basics right across the business. This shone a torch on some of my own priorities and my attitude to blogging. I imagine that with time this can become a really useful tool for sharing thoughts and tapping into team reactions. After our Dubai experiment, that view is largely new ideas and accelerating the development of the unchanged, but I now see the immense need good ones seems reasonable; especially if those ideas out there to share moments and insights and Blogging rocks You might think you’re ready for anything, but you won’t know for sure until you try blogging. I’ve been told many things, but it wasn’t until I started my Dubai blog that I was told ‘boss, you rock!’ You can get lots out of a blog, but you’ve got to get informal to do it. Thankfully, our culture allows that level of interaction. Bidvest’s not a fan of corporate bureaucracy. develop into new businesses or new ways of doing get feedback from the great minds we have in Seeking unstructured feedback and starting ongoing things. our Group. Tapping into this desire for greater conversations with all contributors requires no involvement could lead to lots of new possibilities. cultural shift for us. They kick in soon enough, as my David Cleasby first experience with blogging confirmed. Beating blogger’s block build a following. Team members from across the For me, that’s what blogging is all about. A blog is a sounding board; a way of putting some thoughts out there, generating new thoughts and gauging reaction. A blog also develops a sense of community, even a sense of family. In that respect, blogging reminds us how we started out. Many Bidvest operations began as a family business. The owners and managers chatted day by day with those on the warehouse floor or in the workshop. That’s how it should be. Communication should be horizontal – across, not from up on high. Admittedly, a senior manager may get the ball rolling by posting a comment or question, but after that there is no telling what will happen to the conversation. That’s what makes blogging so exciting. You can reach lots of people, trigger new thoughts and prompt fresh responses. You can share ideas and get involved in problem solving. I’m excited about being able to speak to you in this new way. Let’s talk! Brian Joffe At the outset, the only thing I knew about blogging was that you had to be honest so I owned up about I was also struck by the speed with which you organisation suddenly chip in with comments. Reach is phenomenal. This is a major my fear of blogging. This turned into a general consideration for a business as diverse as discussion about the fear of challenging convention. Bidvest Commercial. From our perspective, any After that I was up and running and focused on one of the big headlines on the run-in to our conference – the threatened demise of Kodak, the global brand that first developed the digital camera but stuck rigidly to its established base in analogue photography. Why kill your core business (the sale of film) by communication format that leaps industry boundaries has to be worth examining. You’re not only out there, you’re instantly accessible. Response times can be minimal. In the past, it might have taken weeks for memos to go out or new presentations to be prepared. With social media you might not get all the detail instantly, promoting digital alternatives? The answer must but you can push out enough hot news to build have seemed obvious at Kodak … Don’t even think excitement and involvement from day one. about it. Lindsay Ralphs So, they didn’t. Digital grew anyway and the brand with the digital head start is now heading for freefall. I guess this just highlights the risks of rigid thinking. This process – morphing from one thing to We definitely think that social media has a place within our Bidvest communication and will be looking at a variety of ways in which we can interact, share ideas and generally keep a conversation going between all of us! bidvoice issue 1 2012 3 COVER STORY Social business takes off Social media – Mxit, Facebook, Twitter and the rest – are changing the way we communicate. In some Arab states they even change the government. Social media are also impacting the business world in a big way. Social media are clearly worth a second look… Lynden Wright How many friends have you got? If you belong to the chance to build a brand or gather consumer for its social business software showed these input to shape new products and services. customers achieved a 31% increase in customer Marketers have not been slow to respond. retention and a 27% increase in new customer the older generation, the answer might be a dozen. An increasing number of ad campaigns and But if you’re part of the social media generation, you promotions are designed to ‘go viral’ by have an average of 130 friends on Facebook alone. encouraging social media users to share and view communication can obviously be good for video clips. This enables ad agencies to achieve business. Social media take-up is so substantial the number will probably have grown by the time you reach that would be unaffordable in traditional read this. mass media. sales. Better consumer involvement and two-way Any social media user, including a business, engages in an ongoing conversation. Engagement is key. This explains the corporate quest for Facebook already has more than 800 million Old Spice demonstrated the power of viral active users. The average user with 130 average in a 2010 online video campaign that attracted audience participation. Of course, you might get friends is connected to 80 community pages, more than 23 million views in 36 hours. Blendtec, more than you bargained for. events and groups. a blender brand, was another hit with its Will it Recently, a major US motor manufacturer Blend? campaign. The Blendtec founder was used social media to invite consumers to times a day, 250 million photos are uploaded daily featured trying to blend an array of oddball items. ‘create your own advert’ for its latest SUV while more than 350 million active users connect to Talking of oddball, the offbeat Dairy Milk gorilla ad (sports utility vehicle). Unfortunately, one Facebook from mobile devices. campaign was given extra ‘legs’ after heavy play on man’s SUV is another man’s gas-guzzling YouTube and Facebook. monstrosity. Users install new apps more than 20 million Twitter is also big. Its boss, Dick Costolo, said in the middle of last year that 100 million people use Twitter each day. The number of monthly Twitter users is up 82% since the beginning of 2011. Added sales can be as substantial as added awareness. US fashion designer Rebecca Minkoff has built Environmentalists and SUV-haters used footage of the new vehicle to create spoof advertising and anti-SUV commercials. a base of nearly 23 000 Twitter followers and over Of course, major motor manufacturers employ ‘South African Social Media Landscape 2011’ by 15 000 Facebook fans and reportedly tripled her smart lawyers and they had foreseen the possibility Fuseware and World Wide Worx indicated there sales in a year. Webcentric promotions help drive of a hijack. The competition rules therefore were 1,1-million local Twitter users in mid-2011, her online following. screamed a warning that any such activities could Local uptake is also impressive. A study of the a 20-fold increase in little more than a year. Facebook has about 4,2 million South African users. LinkedIn, the social network for professionals, has a user-base of 1,1 million and It’s not just businesses operating from a relatively small base that leverage social media. Giants like IBM also do pretty well out of it. In 2010, social business initiatives at the be a violation of criminal and civil law. This misreads the social media mindset. Users don’t appreciate control-freaks who tell them how to conduct a conversation. This is a witnessed 83% growth in South African users computer firm reportedly delivered a 50% highly democratic forum and corporates who try to between 2010 and 2011. Use of social media for productivity improvement in some areas of the impose their own rules are asking for trouble. business purposes is growing rapidly, with about business, led to savings of $4,5 million thanks to The anti-SUV crowd piled in with their spoof ads 10% of users being business owners. better internal collaboration and resulted in travel anyway. The motor brand could take them to court economies of $700 000 a month through video – but image fall-out could be severe. Worldwide, social media create access to a marketplace of approximately one billion consumers. The sales opportunity is huge. So is 4 bidvoice issue 1 2012 collaboration. Last year, a Jive Software survey of customers So, social media may create major business opportunities, but there are pitfalls. Which is why a COVER STORY new niche industry has emerged in the USA – the Bidvest recently undertook a blogging social media ‘boot camp’ for CEOs to explain how experiment between employees and their business can best use social media. chief executives while they were on the annual ‘Soc. media for dummies’ covers essential how- way to hear what the people on the ground felt about different issues. A wonderful medium to bring together a very management conference. The response from diverse Group and hopefully the blogging will to information, opportunities and success stories, employees showed their appreciation at being able continue to add value to the employees, expanding but gaffes and disasters also feature. to chat directly to the busy men at the top. A great into other social media possibilities. bidvoice issue 1 2012 5 OUR GROUP When the going gets tough Bidvest people get going Economic conditions remain tough, but that doesn’t stop Bidvest people growing the business. That’s the underlying message of the Group’s results at the half-way mark in our 2012 year. Here’s a quickie overview of how you performed and how we grew … In almost every market in which we operate, growth is low, slow or non-existent, but that has not prevented team Bidvest from growing the business and our reputation for resilience in tough times. Results for the half year to the end of December 2011 prove it. Revenue grew 15,1% to R67,3 billion (up from R58,5 billion on the first half of the previous year). Trading profit rose 14,9% to R3,2 billion (up from R2,8 billion) – including a R399,1 million boost from the sale of half our interest in Mumbai International Airport. Teams worldwide reported intense competition. Yet our businesses still maintained an overall margin of 4,8%. Chief executive Brian Joffe underlined just how tough things had been … Trading conditions in southern Africa may have improved somewhat but sectors like light manufacturing, construction and discretionary consumer spending remained weak. Asia Pacific continued to show solid results, but trading in the core Australian market remained tough – even so, Aussie teams continue to perform well. In the UK and Europe, the economic headwinds have not let up. This did not stop 3663 Wholesale putting in an improved showing. Nowaco in Czech Republic and Deli XL Netherlands faced especially tough conditions. Happily, Bidvest Namibia’s growth trajectory continued. European markets may be difficult but – typically – we spotted opportunities and through a small foodservice acquisition expanded into the Baltic States of Latvia, Lithuania and Estonia. We invested heavily in the future as well as new markets. Spending on property, plant, equipment and other items rose for the six months from R1,3 billion to R1,4 billion. This included investment in strategic assets that entrench our long-term positioning such as the vehicle rental fleet and the terminals at our harbours. Focus on the business basics paid off, with cash generation up 9,7% to R4,0 billion. Debt reached R5,6 billion against R5,0 billion at June 2011, but our chief executive pointed out “the Group’s balance sheet remains robust, with the seasonal investment into working capital again evident as many businesses achieved growth.” Our CE admitted conditions may stay tough, but Bidvest takes a positive view of emerging opportunities. He commented: “We believe in our tried and tested entrepreneurial and decentralised business model as a vehicle to build further value through organic and acquisitive growth. “Economic conditions in South Africa have improved and although the rate of growth is low, management is quietly optimistic recent momentum will be maintained… “Activity levels are anticipated to improve within the European geographies in which the Group operates but consumer confidence remains fragile. In Asia Pacific, management are confident of further growth as demand for delivered wholesale food and value-added products presents further opportunities.” Strong emphasis on the fundamentals will continue. Brian Joffe explained: “Management continues to retain critical focus on asset management and cost efficiency as we drive our businesses to deliver superior returns from funds employed. “Our financial position is sound and we are well capitalised with ample capacity to fund expansion. Notwithstanding difficult and volatile economic environments, management see genuine opportunities to further expand our geographic footprint and product and service offering, enabling continued real organic and acquisitive growth.” So there you have it … pressures won’t go away but, for Bidvest people, that’s no reason to stand still. We’re looking to grow some more. 6 bidvoice issue 1 2012 OUR GROUP Namibian addition Welcome to Taeuber & Corssen SWA (T&C), which was acquired in December 2011 by Bidvest Namibia for N$188,7 million from Taeuber & Corssen, One Wireless Technologies and the Taeuber & Corssen Namibia Employees’ Share Trust. T&C is a leading Namibian distributor of fast-moving consumer goods and is the Namibia representative for many multinational companies including Unilever, Nestlé, Beiersdorf, SC Johnson, Parmalat, County Fair and Phillip Morris. The business is well known and highly respected. T&C was launched in Namibia in 1920 and over the years the business has established a strong national presence. Top: The T&C building in Ruhr Street. Above: Taeuber & Corssen in Ongwediva. In 1990 T&C engaged in a strategic expansion by developing a cold-storage operation to support the According to Sebby Kankondi, Bidvest Namibia Namibia-wide distribution of perishable products. CE, the new team from T&C will fit right in. He told There are two operational divisions: T&C Trading and Matador Enterprises. T&C Trading distributes local media, “We are delighted to welcome the household detergents, personal care products, T&C team to Bidvest Namibia. The transaction will further strengthen Bidvest Namibia’s offering, coffee, tea and creamers while Matador Enterprises focuses on chicken, fish, long-life milk, infant warehouse facilities and fully equipped branches contribute to the diversification of its business formulas, nutritional products, cheese, butter, covering Windhoek, Katima Mulilo, Grootfontein, portfolio and complement our foodservice business. ice cream, frozen vegetables, pies, confectionery, Otjiwarongo, Walvis Bay, Keetmanshoop and T&C is a highly profitable business with a strong mineral water and frozen meals. Ongwediva. T&C recently established a logistics management team. The acquisition creates a division. platform for continued growth.” The business’ distribution network includes bidvoice issue 1 2012 7 GENERATING VALUE Durban’s COP17 Success or failure? At the end of 2011, Durban hosted the UN’s 17th Conference of the Parties (COP17). The agenda: to agree how to manage our warming biosphere. Robert Zipplies with legal force” (a key outcome of the huddle) intention is to provide US$100 billion a year from to reduce emissions; a major concession by 2020 onwards. But significant concerns remain developing nations who have contributed much around funding sources and mechanisms, as well less to emissions. These five, not-very-specific as the monitoring of how funds are spent. Reducing emissions from deforestation and While South Africa, by all accounts, did a good words – vague enough to keep the US included, job hosting the world’s nations, the negotiations just specific enough to appease most other forest degradation (REDD): Deforestation- included the usual dramatics, including dug-in nations – were deemed part of the breakthrough. related emissions contribute about 20% of global heels, threatened walk-outs, missed deadlines, Worse is that the agreement deadline has been emissions. Negotiations are ongoing and an reluctant compromises and a call for a ‘public deferred until 2015 and implementation until agreement is likely to include mechanisms for huddle’ at 3 am for selected parties to resolve their 2020. Until then we only have in place voluntary, remunerating developing countries for halting differences. Two hours later on Sunday morning, mostly unambitious, commitments made by nearly 48 hours overdue, the talks concluded with some 80 nations. all 194 countries agreeing the ‘Durban platform for enhanced action’. Kyoto Protocol: The protocol will be extended deforestation. Maritime and aviation: An agreement on managing emissions from these two sectors is by several years until a global mitigation expected at the end of this year at COP18 in agreement is reached. This allows the continued Qatar. The EU, though, is pushing ahead with its is asked. Many politicians and UN representatives functioning of the UN-backed carbon credit introduction of an aviation fuel tax. labelled it a “breakthrough” and “huge step trading market, the Clean Development forward”. Leading civil society organisations were Mechanism (CDM) and existing mechanisms So, while there has undoubtedly been some angered because the watered-down agreement to monitor the national voluntary emission progress, the acid test must be to ask whether “had become almost meaningless” and worsened reductions. The US, however, is not part of the the COP17 outcome will prevent dangerous “climate apartheid”. Protocol, which has been further weakened climate change? If current voluntary mitigation because a number of larger nations have commitments are tallied up, we are heading for an withdrawn or are likely to withdraw. estimated 3.5°C increase by 2100 – significantly Was COP17 a success? This depends on who This represents a wide spectrum of opinions! So let us explore the key issues negotiated: Mitigation: All nations, including major emitters 8 Green Climate Fund: It has been agreed that a fund is to be launched to support poorer nations beyond the 2°C danger point. In this light, COP17 and the COP process must such as the US, China and India, have finally adapt to our changing climate, to mitigate be considered a shocking failure. The best that can committed to work towards an “agreed outcome emissions and to reduce deforestation. The be said, is that negotiations have been kept alive. bidvoice issue 1 2012 GROUP PANORAMA “This is probably the largest, the most deeply rooted, revolution that mankind has ever seen... it will revolutionise the way you and I interact with each another, the way we travel, the way we consume, the way we produce; everything. There is not one aspect of our human life that will not be touched by this... our lives will be very, very, very, different.” These are the words of Christiana Figueres at COP17, head of the UN climate secretariat. Watch the interview: http://www.youtube.com/watch?v=1qRT7Hl7rpY As one participant put it: “All countries together But, thankfully, not all is lost: Despite the slow fast becoming the global green leader and recently have now, after all these years, agreed to not save global negotiations, society’s super tanker has announced their intention to invest upwards of our society”. The Durban platform agreement does in fact started turning. Selected nations and US US$1 trillion over the coming five years in renewable in fact note the mitigation gap and is committed to states, and numerous cities and private enterprises energy, energy efficiency, green transport and other exploring the financial, legal and technical options are rising to the challenge. Particularly inspiring related sectors. for “enhancing mitigation ambition”. This is of are the multi-nationals that have set ambitious course essential since we cannot negotiate with our mitigation targets (see article pg 46). Also, Australia disappoint, the building of a low-impact society biosphere: we either get it right or we get it wrong. recently agreed a carbon tax, California is putting in has in fact begun. One hopes though that What is worse, some leading climate scientists warn place a carbon trading system and South Africa is the UN process will eventually achieve its real that the 2°C limit should no longer be considered increasing its ambitions and commitments as part of ‘breakthrough’, as a global policy regime is essential ‘safe’ and advocate a maximum warming target of its Climate Change Response Strategy. China, too to accelerate current efforts. just 1.5°C. This all highlights that while time to react often criticised for its dirty industry, despite having has almost run out, the issues to be negotiated a significantly lower per capita emissions profile are too complex and conflicted for the current UN than many other nations, seems to be developing a process to resolve in the time we have. reputation for doing more than promised. They are So while the COP process continues to Robert Zipplies is a corporate sustainability consultant, board member of the climate change NGO, Project 90 by 2030, and editor of the climate change book, Bending the Curve (www.bendingthecurve.co.za). bidvoice issue 1 2012 9 GROUP PANORAMA Colour management shows its true colours An endless number of colours surround us in our everyday lives, influencing our taste in food, what we buy and even giving us clues to another person’s health. Despite the fact that it has such a profound effect on us, our knowledge of colour and its control is often inadequate, leading to a variety of problems in deciding product colour or in business transactions involving colour, says Leon Minnie, Leon Minnie, product manager: production systems at Konica Minolta South Africa. product manager: production systems at Konica Minolta South Africa. He explains that since judgement is often performed according to a person’s perception or impression, it is impossible for everyone to control digital equipment can also be colour accurately using common, uniform standards. used for cost-effective proofing Even if they are looking at the same object, different or to do short pre-runs of jobs people will draw upon diverse references and that require only 10 or 20 copies of experiences and express the identical colour in the actual high-quantity litho job. different words – verbal expression of colour is very and profiling, where an accurate description of By removing human intervention from the complicated and difficult to do. that state is created in order to translate image colour reproduction process, organisations will colours into one common colour standard. save both productivity and time, as no manual So, how do we express a particular colour precisely, describe that colour to another person As a relatively new field of science, especially “tweaking” is needed. and have that person correctly reproduce the colour to the South African market, colour management we perceive? How can colour communication cannot be studied at local institutions and is solutions, with the most basic being the use of a between all fields of industry and devices be generally learnt “in the field”. More recently, quality spectrophotometer, a device used to measure light performed smoothly? This is where colour tools and techniques have become available and and to determine the concentration of colour. There management has become a critical practice. pricing has become more reasonable as knowledge are many more advanced colour management has increased. solutions, including hardware and software that can Colour management can be defined as the process of controlling colour as it moves between The benefits of colour management are many. There are a number of colour management be used to integrate into commercial workflows devices – from input (cameras and scanners) Not only do organisations benefit from less wastage giving print providers, big or small, confidence on to output (screens, projectors and printers). and fewer reprints, they can also rely on the colour repeatability. Essentially, it is the practice of knowing precisely same colours to be produced every time. Colour the colour characteristics for every device in the management can provide colour consistency across colour critical the printing industry is and employs imaging chain and utilising them to better control different media, from billboards and presentations to three of only 16 internationally qualified colour colour reproduction. This is achieved through a brochures and printing processes. It helps improve specialists. To see our colour management solution combination of two key processes – calibration, the reproduction of skin tones, half tones and detail in action or for more information, please contact where a device is set to a known, repeatable state, in shadowed areas. Another advantage is that Konica Minolta South Africa on +27 (11) 661 9000. 10 bidvoice issue 1 2012 Konica Minolta South Africa understands how GROUP PANORAMA Green goals Technological innovation is seen as the driving force to achieve sustainable business development with reduced environmental impact. benchmarks. Cutting CO2 emissions will, the company says, contribute to its mission of helping to prevent global warming. “By 2015, Konica Minolta will reduce CO2 emissions in four major areas of product lifecycle: usage, manufacturing, distribution, and sales and Andrew Griffith, product manager for office products service. Overall, the company will see a 20 percent at Konica Minolta South Africa, believes that reduction in CO2 emissions,” says Andrew. companies need to embrace “green IT” as part of The company’s ambitious targets include a their optimisation processes in order to gain major 60 percent reduction in CO2 emissions from business benefits. product usage; a 10 percent decrease (per unit of “By rationalising the number of devices used sales) from manufacturing; a 30 percent cut from (kWh) “Konica Minolta’s product design remains true and replacing those utilised with newer, more distribution; and, per unit of sales, a 50 percent to the company’s objective to continually improve innovative office products, companies can meet reduction from sales and services. technology for minimised power consumption both environmental and business goals by lowering “By employing the Life Cycle Assessment and an ever-lower carbon footprint,” says Andrew. carbon emissions, decreasing wastage, improving method, we are in a position to reduce CO2 “From design to distribution, we have considered sustainability, reducing power consumption and emissions effectively,” says Andrew. “Throughout all aspects which go into contributing to carbon containing costs,” he explains. the product life cycle, data on carbon emissions emissions. As part of our 2015 objectives, we are are collected and assessed and on this basis, utilising improved distribution routes – proactively environmental and sustainability goals, Konica appropriate measures to reduce emissions are restructuring worldwide logistics facilities and Minolta, under its Eco Vision 2050 banner, has developed and implemented into each phase of the focusing on a shift from aircraft and trucks, to ships pledged ambitious 2015 CO2 emission reduction product life cycle. and railways,” he concludes. As part of its initiative to assist users in meeting bidvoice issue 1 2012 11 GROUP PANORAMA Crispy Fresh acquisition In December 2011, Bidvest Australia acquired another fresh produce business, Crispy Fresh. Crispy Fresh is a well-established distributor of top-quality fresh fruit and vegetables, with a strong reputation for high service levels in Adelaide metropolitan and nearby regional areas. With its well-established client base and market presence, plus a great location, Crispy Fresh will continue to trade under its current name and business model. The current emphasis on consumer foods, both at home and when dining out, is on health and wellness through Crispy Fresh building. ‘better for you’ fresh produce. While Bidvest’s Foodservice and Hospitality distribution businesses continue to grow, our customers expect us to deliver on our offer of a ‘one stop supply solution’, including essential fresh produce. We extend a warm welcome to Richard, Guiliana and the team at Crispy Fresh as they join the Bidvest family. Warehouse staff from left: Sean Barrett, Lyn Ibarra, Barry Brookes, Angela DeGennaro, Chrissy Barrett and Tony Carbone. Front: Allison Cocks. Back from left: Oriana Cece and Tracy Carbone. Outstanding device Buyers Laboratory Inc. (BLI), an independent evaluator of document imaging hardware and software, valuable tool for today’s corporate environments.” BLI technicians found PageScope Enterprise has announced that Konica Minolta’s PageScope Suite 2.1 to be an impressive suite of applications Enterprise Suite 2.1 has won the summer 2011 pick with an ambitious scope consisting of five integrated award for the outstanding device/print management modules which offer remote device monitoring and suite. For the picks, BLI editors and test technicians management, meter reporting and complete user select the best products evaluated during the previous management. six months. “With the introduction of the PageScope Enterprise Suite 2.0 and the updated version 2.1, Konica Minolta has helped develop and improve functionality, fleet management and user convenience for its customers,” says Andrew Griffith, product manager for office products at Konica Minolta South Africa. “The Customers gain all this functionality in a single suite with an integrated installation and common management console, rather than having to deploy individual solutions from different vendors or multiple modules with other solutions. With its pick awards, BLI gives special recognition to the hardware and increasing number of installations and the growing size of PageScope software products that performed best in BLI’s bi-annual evaluations. Software Enterprise Suite user environments prove that this Konica Minolta solution is a solutions undergo a comparative hands-on review that focuses on special very helpful instrument. target markets’ demands. Pick winners rise above the competition in areas “Receiving the Outstanding BLI award underlines this success and provides objective evidence that the PageScope Enterprise Suite is a highly 12 bidvoice issue 1 2012 such as value, feature set, ease of use, ease of administration, hardware compatibility, software integration, security and support. GROUP PANORAMA ‘Cycle to Work’ scheme, community engagement and carbon management. These were supported by various artistic displays relating to the work undertaken by the property management team and an overview of the activities in support of World Environment Day on June 5. Carbon manager award presented to Dave Coulling (left) and Richard Frost (right) by Shirley Duncalf (centre). Mighty oaks recognised 3663 held its 16th annual sustainability conference on November 2 and 3 2011 at The Forest Pines Hotel in North Lincolnshire. It was a fitting venue, voted Eco hotel group of the year at the prestigious AA hospitality awards 2011/12. The purpose of the annual conference is to provide conference to recognise the superb efforts of the the opportunity to share, recognise and reward sustainability coordinators and their management the activities of the sustainability coordinators, teams. Lee Mill depot attained the World Environment volunteers from each UK site who are committed to Day award for its work with a local school which aptly promoting sustainable practice alongside their main reflected the theme ‘Forests: nature at your service’. job roles. It is a time to reflect upon and celebrate The award was presented to Jon Scantlebury, a the achievements of the past 12 months to ensure long-standing member of the sustainability coordinator continued commitment to the retention of the ISO14001 certification. Day one provided the opportunity to give feedback on various achievements from each of the depots, as Environmental Excellence award (high impact) presented to Andy Bulled (left) and Leona Lloyd (right) by Shirley Duncalf, head of safety and sustainability at 3663 (centre) with support from the sponsors, Mitsui Sumitomo. Network, and was supported by the Footprint Media group. Mick Kelsall from High Wycombe won the Community Engagement award for the second year well as to explore suggestions for future activity and running, for outstanding work with a local school. improvements to the environmental management This clearly demonstrates a commitment to long- system. The annual sustainability report, detailing the term sustainability action with projects ranging from activities of the company by our four pillars (people, rebuilding fences using broken pallets, to creating bird communities, environment and products), was also boxes and repairing the roof. officially launched. Subjects covered during the day The main Environmental Impact awards were included the ‘cycle to work’ scheme, community presented at the end of the event in recognition engagement and carbon management. These were supported by various artistic displays relating to the work undertaken by the property management team and an overview of the activities in support of World Environment Day on June 5. of individual 3663 locations whose continuing Environmental Excellence award (low impact) presented to Karen Jarvis (left) and David Parkinson (right) by Shirley Duncalf, head of safety and sustainability at 3663 (centre) with support from the sponsors, Mitsui Sumitomo. Day two was opened by managing director Alex commitment to sustainable action goes above and beyond expectation. The Environmental Excellence award was attained by Harlow for the high impact category (High Wycombe as runner up), and to Bury for the low Fisher and included presentations by Elior, ISS, impact category (Kingsmead as runner up). Nestlé, the Sustainable Restaurant Association and Dave Fuller, depot general manager at Harlow the Footprint Media group. The day was attended depot, says, “We are very proud to have won the by several external guests including a number of key Depot Site of Environmental Excellence which customers. The event facilitated the sharing of good recognises the last two years of focus on sustainability practice in line with our company vision and provided issues within the depot, driven by our two sustainability an opportunity for 3663 to find out what customers coordinators, Leona Lloyd and Andy Bulled. This want in terms of sustainable action so that we can continue to deliver what is important. Several awards were also presented at the The Community Engagement award presented to Mick Kelsall (left) by Paula Moon from Nestlé (centre) with support from Jason Monckton, sustainability manager for 3663 (right). award will support the depot focus on obtaining quality new business from our competitors and retaining existing blue chip business.” bidvoice issue 1 2012 13 GROUP PANORAMA Cecil Nurse Business Furniture Eco centre Reduce your carbon footprint Cecil Nurse is proudly taking steps towards protecting and sustaining our natural environment by keeping our world ‘green’. It ensures this by sourcing furnishings and materials for its product mix that have a minimal impact on the environment. There has been a global groundswell in the awareness of the environmental role we play in the office furniture industry, by focusing on products that have a longer life, use clean manufacturing, meet indoor air requirements, recycle easily and portray many other sustainable attributes. product mix are certified by the Programme for the and legislative pressures mount, Bidvest adheres “Our green office range is available exclusively Endorsement of Forest Certification Schemes or to initiatives that meet emission reduction targets for those who would like to help us conserve our Forest Stewardship Council. These products use by concentrating on improved monitoring and planet’s precious resources,” says Cecil Nurse timber from verified well-managed forests, which, measurement of energy sources and resources. Business Furniture MD, Herbert Meyer. in turn, guarantees a renewable and sustainable At all Cecil Nurse branches in South Africa you will resource. find a wide variety of initiatives under way; recycling, The only South African office furniture company to use ‘green’ laminate board for desks and related As Meyer says, “We all share a responsibility better waste management, water-and energy- products; Cecil Nurse deals exclusively with a to protect our environment and we enjoy working saving, tree-planting and lots more. German board manufacturer, ensuring the highest together with our customers to create a work place “We don’t need persuading and are determined to possible yield from input materials with the lowest that improves their business environment while make a difference. As with most Bidvest companies, environmental impact possible. sustaining our natural environment.” our people drive the sustainability process rather The wood-based panels used in the Cecil Nurse 14 bidvoice issue 1 2012 Since climate change is no longer in question than senior management,” Meyer adds. GROUP PANORAMA Voltex rebrands Voltex, a wholly owned subsidiary of Bidvest and among the largest distributors of electrical components and related services in South Africa, is in the process of implementing some radical changes to the way in which it conducts its business, including a re-alignment at both national and branch levels. It has embarked upon a sustained drive to reposition and rebrand itself and will now place more emphasis on communicating its full service capability and product offering to the market. Their new strategic direction is as the result of considerable introspection and analysis and will provide the platform for market leadership in the distribution and trading of an extensive range of leading brand electrical equipment and components. Their focus will continue to be on customers’ needs and adding value through a fresh and vibrant customer-centric approach. As the current economic climate is challenging and is unlikely to improve radically in the short term, Voltex has adopted a new, more unified approach at national and branch level, cascading down to their more than 75 individual outlets nationally. Such a unified approach will boost delivery of products and services while the headquarters operation will continue to provide services including: financial, human resources, training, internal and legal resources and services in support of their evolving, dynamic Voltex trading and specialist operations. Financial director Eric Immermann is a firm believer that a common goal, common theme and a spirit of “all-for-one and one-for-all” will provide the platform for Voltex to generate additional revenue and profitability. According to Immermann, this will become possible through more efficient purchasing, a strong brand and committed staff who will deliver better services. Consequently, the businesses and the brand will continue to evolve successfully as a single, unified brand under the proudly Bidvest umbrella, enabling Voltex to better leverage off the resources of Bidvest. The repositioning and rebranding exercise also extends to the Voltex specialist divisions, namely: Waco Industries, Voltex Transmission and Distribution, Voltex Lighting, Cabstrut, Voltex Industrial, Atlas Cables, Versalec Cables and Voltex Export. Commercial manager Hugh Ward has pointed out that the focus is now on promoting Voltex as a single entity. “We are in the process of presenting a single, integrated corporate image as evidenced by our recently launched new logo. We are in the process of re-branding all of our outlets which will also take into consideration the nature of our branches, their market offerings and their diverse geographical locations.” Voltex continues to focus on and develop environment friendly, energy-saving management services and products. A further core objective is the establishment of a tender division at Voltex headquarters, which will provide efficient tender solutions across a wide spectrum of industries, including mining, industrial and governmental departments. The executive team is also looking at possible acquisitions to enhance the group’s skills and service offerings. Regarded as a market leader in the distribution and trade of electrical goods for more than 40 years, Voltex has over 2 000 employees and is well poised to capitalise on the full extent of its buying power, as just one of the many strategic benefits as Voltex re-ignites its value propositions and total offering into the future. Bidvest Electrical CEO, Stan Green. bidvoice issue 1 2012 15 GROUP PANORAMA Foodservice app from 3663 In answer to the growing popularity of onthe-go orders and purchasing, 3663 has developed an iPhone app that allows its customers to order stock whenever they need to, wherever they are. developed in-house with ease of use in mind. The app has the ability to store a number of shopping lists and allows for repeat purchases and multiple product orders. The real-time stock status makes it easy for customers to see instantly whether products are available and offers the choice to substitute for others. E-marketer Katherine Wyatt adds, “Developing Nicholas Weber, head of e-commerce at 3663, our app has been a direct response to our says, “It is a breakthrough development for us and customers’ constantly evolving needs and provides one which will enhance our relationship with existing a convenient alternative to more traditional ordering customers and encourage new ones.” methods.” The app allows the company’s customers to This is a huge step ahead for 3663, showing browse its full product range and order via their it can clearly see the direction customers are iPhones at a time and place convenient to them. heading in and benefiting from these new digital The sleek, intuitive design has been designed and opportunities. New Berth 208 The first vessel to dock at the newly completed Berth 208 in the Port of Richards Bay was successfully handled by IVS on January 12 2012. Stolt Mountain alongside berth 208 Richards Bay The initial construction of the new berth was completed by Transnet National Ports Authority in mid 2010, while the construction of the infrastructure was completed at the end of December 2011 by IVS after obtaining permission during the first quarter of the year. IVS is the largest bulk liquid terminal operator in the Port of Richards Bay and previously had to make use of the only liquid berth (Berth 209) available. The addition of Berth 208 enables IVS to handle two vessels simultaneously for the first time in the port’s history. We believe this additional berth will facilitate greater flexibility and more efficient vessel turnaround for our customers. 16 bidvoice issue 1 2012 Front from left: Robbie Smit (IVS), Hendrik Beukes (IVS), Fanie Joubert (IVS), Dr Chris Breytenbach (EB&G), David Leisegang (IVS), Ships Captain, Matseke Mankga (Sasol), Ships Loading Officer and Maansie Roodt (Sasol). Back: Lee Furby (Furby Gas), Ships First Officer and Pierre Lynch (Sasol). GROUP PANORAMA Don’t over-accessorise In the market for a new or used car? Be very careful of “over accessorising” your car. You could end up losing thousands of rands when the time comes to sell. the real world; a buyer will never pay a huge premium for a car with expensive accessories – we are trading in an extremely price-sensitive market.” Where accessories do assist is in securing a deal. “They may well make the car easier to sell,” comments Darryl. “If the buyer can choose between This warning comes from Darryl Jacobson, managing two identical cars in similar condition, one with and director of Burchmore’s. “Car buyers are often one without a CD, it is obvious which one he or she tempted into buying alluring or sexy accessories – will select.” The one exception to this rule is a navigation anything and everything from spoilers to fancy sound systems. There is a common misconception that, system. “They are extremely popular and buyers are when the time comes to sell, this will improve the prepared to pay a premium. However it is rare to find resale value of the car. But that’s simply not true!” he a used car with an aftermarket navigation system; the stresses. sellers normally remove these systems and transfer them to their new cars.” Accessories can also impact on safety. “For Mag wheels are also popular amongst used-car instance some tail light guards can obscure your lights, which can be extremely dangerous. Those buyers. “But, once again, they will generally only tail lights need to be visible to fellow road users – swing a deal. A buyer will not pay substantially more they give the person behind you an early indication Darryl Jacobson. that motorists should never expect to recoup their for a used car with mags,” he warns. The message therefore is clear: “If you want to that you are braking,” explains Darryl. He warns According to Darryl, sellers are often disappointed spend a small fortune on aftermarket accessories, “investment” in accessories. “Aftermarket accessories when, after investing R30 000 in a fancy sound then do so. For example, invest R30 000 to enjoy are not investments; you should enjoy them for what system, they are only offered book value for their spectacular sound. But understand fully that, when they are and never expect them to boost the value of car. “They believe that their car should be sold for the time comes to sell, you will not get that R30 000 your car,” he advises. R30 000 above book, but this just doesn’t happen in back,” concludes Darryl. Bobcat purchase Bidfreight Port Operations in Table Bay Harbour, Cape Town bought four TR320 units – bobcats from CSE, Cape Town. Bidfreight Port Operations’ branch manager in Cape Town, Max Slabbert, says these bobcats were bought outright to replace the previous system of hiring equipment as it was needed. As a leading Stevedoring operator in the harbour, we are tasked to efficiently unload the hulls of visiting bulk-carrying vessels. “We handle almost any bulk cargo you can think of, especially products such as maize, soya beans and meal. These Skidsteers (Bobcats) operate in the hull of the ship effectively moving the produce to the centre, which enables 12 cubic meters to be grabbed in one shot. We are able to discharge 100 tonnes per hour”, says Max. Three Bobcat TR320 units are used at a time in the hull of a ship. The fourth Bobcat is used as a back-up, should the need arise, according to Max. bidvoice issue 1 2012 17 GROUP PANORAMA Crowning glory If anyone was unaware that Crown National is the leading supplier of superior quality products to the meat and food industries, they know now. Recent promotions created wide excitement in Spar stores, spread the Crown name nationally on television and established Crown’s bonds with youthful future braai masters. As a result of three successful year-end events: Crown National Products Two Spar shoppers recently enjoyed seven nights in Mauritius; another couple went cruising on the MSC Melody and a third pair spent a weekend at a game lodge. It was the same for a Spar store owner, butchery manager and meat specialist with their spouses. They were all winners in the hugely successful promotional My Spar rugby fever competition run by Crown National to celebrate the Rugby World Cup 2011. Crown National’s marketing executive, Dawid Muller, says the promotion enhanced loyalty for the Spar/Crown range of butchery lines, strengthened Crown’s relationship with Spar, increased the footprint of the Crown National and Spar range and generated a consumer pull on the Spar butchery lines. To win, Spar stores were asked, among other to buying all his products from us, a twelve- things, to build rugby displays with point-of- fold increase in value,” says Dawid. “We are sale material. Longtom Spar in Nelspruit won intending to run about 10 similar events during first prize, second prize went to Waterfall Spar the year.” in Durban and Kenworth Spar in Bloemfontein was third. Consumers won prizes by buying boerewors from a selection of 6 Famous Crown flavours – Spar Kalahari, Spar Cedarberg, Spar Ouma’s, in six centres along the Cape Garden Route could well become South Africa’s junior braai master. In a junior Kom Braai Master championship Spar Farmhouse, Plaaswors and Spar Opstal held during the year-end holidays, the Wors – and entering their names in a lucky youngsters participated in braai contests draw. at shopping malls in Durbanville, Mossel Striker Meats in Phillipi in the Cape won 18 One of around 200 youngsters aged 10 to 14 Bay, Knysna, Plettenberg Bay, Jeffery’s exposure on the popular TV series Kom Braai, Bay and Kraaifontein, showing their skills hosted by Dewald Visser. The show, which not only at preparing and braaing sosaties, features tips on outdoor cooking and food but identifying a series of vegetables and trends, was filmed outside the butchery on a answering general cooking questions. Winners Saturday morning, creating huge interest in at each competition won prizes of Weber “We were thrilled with the exposure created the town and generating invaluable exposure ‘go-anywhere’ braais and hampers from the for Crown National and the conversion among for the store. “The butcher committed himself participating mall in each town. consumers to our products,” says Dawid. bidvoice issue 1 2012 Above and middle: Entrants in the Junior Kom Braai Master championship. GROUP PANORAMA H48XM – new equipment and gantry overhaul – 16CN Hysters New equipment SACD Durban recently commissioned four new forklifts into operation with a combined value of R7,3 million. The H48XM-16CH Hyster, a 5th generation truck which builds on more than 40 years of Hyster rubber waste means a better environmental footprint. Another innovation, a first in Africa, is the experience, will be added to an existing fleet of four hydraulically operated forward and back articulation to meet the handling requirements for full import and of the container engagement system which facilitates export containers. easy positioning and engagement of the spreader The H18XM-12EC, a dedicated empty container on the container. The two 5.0T Nissan trucks will handler, has a number of new features, one of be deployed to the export department to handle which is the tyre-saving axle. Tyre wear is typically Masonite and the Hulamin range of products. the third biggest operating cost for container- SACD also spent over R1 million overhauling and handling operations after labour and fuel. The new modernising its 35-tonne gantry crane. Besides Hyster tyre-saver drive axle has been designed to the normal shot blast and paint, all the existing significantly improve tyre life and reduce running switchgear, thyromat drives and resistor banks costs. On a conventional dual-tyre axle the inner and were stripped out, scrapped and replaced with outer wheels of a pair are fixed together so that they inverter drives. The modernisation will give the crane turn at the same rate when cornering. This causes increased reliability and enhanced maintainability by some tyre drag on one of the wheels, resulting in overcoming the difficulty in procuring obsolete spare conical tyre wear. parts. The new programmable logic controllers and Now, with the new tyre-preserving technology, drive systems have built-in detection and interlocks a differential is mounted in the wheel ends, which that prevent unsafe operations, thus enhancing the allows the wheels to rotate independently. This will safe operation of the crane. reduce the front tyre wear by a factor of 3 and 1.5 These new machines will improve the productivity for the rear tyres. Not only does this save on the cost and reliability of service, maintaining SACD’s position of the tyres but also means less down time, plus less as a leader in the container industry in Africa. bidvoice issue 1 2012 19 GROUP PANORAMA Rooftop garden Topturf KZN was involved in an exciting project to design, install and maintain a rooftop garden within the Durban city centre. The garden is positioned on top of a roof of an existing client (Drake and Scull) at a site called Priority Zone. The garden will promote sustainable urban farming Biodiversity and vegetables and herbs will be sold to create Rooftop landscaping provides additional land in funds to maintain the project. Excess vegetables urban areas, allowing for more biological diversity. and herbs will be distributed to the homeless. Eco roofs can provide important refuge for wildlife A special thanks to Topturf’s Amy Gwillam for her involvement from start to finish on the project, in urban areas and can draw beneficial insects back into cities. as well as Marc Nel, operations executive coastal division, for his input and support. Reduction of storm water runoff A rooftop landscape will significantly reduce the Benefits of green roofs rate and volume of rainfall off the roof, reducing Greening urban spaces drain requirements. Up to 90% of an area’s typical In dense urban environments, rooftop landscapes rainfall can be absorbed by a greened roof. Rooftop provide increased amenity space that reconnects landscapes also act like a rainwater collection tank urban residents and office workers with nature, which naturally filters the rainwater. Rainfall can be improving their quality of life and increasing their harvested from a green roof and integrated with a productivity. grey-water recycling system. 20 bidvoice issue 1 2012 flash floods during storms and minimising storm Protection of roof structure and waterproofing membrane While the installation of a green roof requires a larger initial investment up front than a typical non-planted roof, a green roof will last 3 to 4 times longer than a conventional roof. A rooftop landscape can greatly reduce the surface temperature of the roof waterproofing membrane, while Thermal regulation protecting the surface of the roof Rooftop landscapes slowly absorb and retain heat membrane from exposure to UV rays and adverse from the sun and release it when the ambient air weather conditions such as rain and hail. cools, reducing the heating and cooling demands within the building. Roof gardens can considerably Air quality improvement reduce energy consumption in places where air- Airborne particles, pollutants, CO2 and toxins are conditioning impacts heavily on electricity usage. filtered from the atmosphere by the vegetation on a rooftop landscape which, in turn, breathes oxygen Noise insulation into the air, resulting in a reduction in the carbon The combination of soil, plants and trapped layers footprint. of air within the rooftop landscape act as a noise insulation barrier. Sound waves are absorbed or reflected. The growing medium tends to block lower sound frequencies whilst the plants block higher frequencies. Reduction of the urban heat island effect Green roofs cool the surrounding air. In fact, by respirating the retained water, they can cool the roof and surrounding air significantly. This microclimate can significantly reduce adverse “urban heat island” weather patterns. bidvoice issue 1 2012 21 GROUP PANORAMA Deli XL launches own brands A selection of Chef’s Smart Choice: canned vegetables, soups, halved apricots and halved pears. Over the past few months, Deli XL Belgium has been expanding its Chef’s Smart Choice range to meet the growing needs in the foodservice market. Following trends in the retail sector, where almost half its turnover is from sales of own-brand products, the foodservice sector is increasingly turning towards brands that offer better value for money than national brands. Based on this finding, Deli XL New Chef’s Smart Choice products Belgium has decided to anticipate market needs with new products and a new look for its own brand have been developed in the 50 main range, Chef’s Smart Choice. food-product families in its portfolio. Within the space of six months, close to 100 Chef’s Smart Choice items have been created, including tinned and frozen vegetables, culinary aids, tinned fruit, milk and soups. Chef’s Smart Choice – Blanke roux. The older items have also been given a new look and packaged in line with the brand’s new positioning. The Chef’s Smart Choice range stands for sound quality at a keen price: it is not a copy of the national brands nor a purely discount brand. Today, Chef’s Smart Choice is a brand for businesses who not only base their purchase decisions on price but who refuse to compromise on product quality. Deli XL Belgium has also created a new brand called déLine. It offers products in smaller packs, destined to be used by end-consumers directly (also called a front-office brand). Initially, Deli XL Belgium will be developing about 20 products in this new range. With its modern and contemporary packaging, the déLine products will find their way to Belgian meal trays, cafés and restaurants. Without doubt, these investments will allow Deli XL déLine cake. Belgium to consolidate its position as the Belgian foodservice market leader. 22 bidvoice issue 1 2012 Tomato soup. GROUP PANORAMA Deli XL Belgium is riding high The Belgian foodservice leader continues its expansions strategy with the acquisition of Horeca Langens, a hospitality distribution specialist. Deli XL Belgium has made a flying start to the year. Following its takeover of De Clercq a year ago, it recently acquired wholesaler Horeca Langens. With a staff of 50 people, 15 trucks and more than 7 000 product references, Deli XL Belgium explains Thierry Legat, CE of Deli XL Belgium. “The The agreement between the two companies says this partnership will consolidate its market company has new facilities, which allow it to supply guarantees that both parties will benefit from this share in the hospitality sector and its presence products in a multi-temperature environment in collaboration. in Flanders. The geographical location of Horeca line with prevailing standards. An extension to the Langens will allow Deli XL to cover the north- warehouse is planned to increase total storage in charge of his company and give Deli XL Belgium eastern part of Belgium as successfully as the space to 14 000 square metres, to accommodate a the full benefit of his professional expertise. In northwest of the country, which is currently being doubling of turnover in the next eight years. Horeco return, he will be able to bank on the excellent looked after by De Clercq. Langens is held in high regard by the hospitality growth prospects that Deli XL Belgium has to industry for its outstanding professionalism.” offer in terms of size and professionalism. “Horeca Langens is the perfect choice”, Rudi Langens of Horeca Langens will remain bidvoice issue 1 2012 23 GROUP PANORAMA Woman of the Year Iris Francis, corporate social investment (CSI) and internal communication manager at McCarthy in KwaZulu-Natal, was awarded the title of Motor Industry Staff Association (MISA) Woman of the Year at its annual function on November 17 2011. MISA is an affiliated trade union of the Federation always available to women in the past. “Charity of Unions of South Africa (FEDUSA). Distinguished begins at home, in your work environment and in guests included MISA president, David Pereira; your communities. We have a responsibility towards newly elected FEDUSA president, Koos our community and we must be actively involved,” Bezuidenhout; FEDUSA general secretary, she said. Dennis George; president of the Fuel MISA is the only registered trade union operating Retailers’ Association, Mike Motsoane and exclusively in the retail motor sector and represents the CEO of Momentum Industrial Funds approximately 34 000 members who are employed Employee Benefits, Gansen Govender. at new and used vehicle dealers. “The MISA Actress and entertainer Lizz Meiring Woman of the Year event is a development kept MISA members and guests from our Women’s Forum and showcases chuckling throughout the evening as women in the motor industry who have been master of ceremonies. able to master the balance between their “I believe a leader never stops growing and careers, personal lives and giving back to their that making a difference is a lifelong vocation communities,” explained Martlé Keyter, MISA for me,” commented Iris. “I’d like to think Iris Francis and Lizz Meiring. that I have made my mark on society through the presented the award to the newly elected recipient. of the MISA Women’s Forum. The forum’s aim is people that I have helped grow and empower over Van Rhyn stressed the importance of providing to raise general awareness and to increase the the years and that they have a better quality of life assistance and support to the up and coming understanding of gender equality issues at work as because of this.” young women in the motor retail industry and to well as increase women’s economic and financial provide them with the opportunities that were not independence and decision-making. Last year’s Woman of the Year, Ansie van Rhyn, national legal advisor and national coordinator 100 000th Merc shipped Bidvest Panalpina Logistics has been exporting the Mercedes-Benz C Class (W204) to the USA since the model first came out in 2007. Bidvest Panalpina Logistics has been the service provider for forwarding and clearing for the import and export of MercedesBenz fully built-up vehicles and components via East London port since 2000. The vehicle export programme numbers approximately 25 000 units per year. The units are built at the East London plant and exported by Ro Ro vessels to three destinations in the USA: Baltimore, Long Beach and Brunswick. Bidvest Panalpina Logistics has a dedicated team of 10 people looking after the account in East London, two of whom are based in-house at Mercedes-Benz’s East London plant. This is a prime example of a dedicated solution that has been put into place for an automotive client. Please visit our website on www.bpl.za.com for more information. 24 bidvoice issue 1 2012 GROUP PANORAMA Little Perillo blue Dauphin Home Esszimmer group shot. Sleek style signature Cutting-edge international design brand Dauphin HumanDesign entered the contemporary home furniture sphere in South Africa when it launched Dauphin HOME last November. is the Little Perillo, a light and bright version of an iconic chair Known in South Africa for its locally produced, style- style statement. conscious office furniture, Dauphin has now introduced an design. Echoing the undulating Sci-Fi lines of the original award-winning Perillo chair made from one continuous sheet of material, this beautiful chair by leading German product designer Martin Ballendat is a colourful addition to any home, with just enough cheekiness to catch the eye and make a Ballendat is known for his elegant and timeless style exciting new range of chic furnishings for the modern home and has won a number of international awards for his and workspace. designs. The range takes modern living and aesthetics into Following closely in the footsteps of the Perillo chair, account with complementary furniture items that make widely recognised for its innovative style, the Little Perillo was singular style statements and leave lasting impressions. recently given a prestigious Red Dot award, which catapulted “The new Dauphin HOME collection reflects the brand’s it into the spotlight. penchant for sleek design and features a selection of and easy to move. It is manufactured using the latest one- complement to the contemporary home,” says Debbie step, in-moulding technology and is made of polyurethane. Arnoldi-Radford, Dauphin MD. “The eye-catching new The result is a hardwearing chair that is a certain design furniture range features a series of elegant offerings, classic in the making. furniture solutions.” One of the stars of this ground-breaking new collection Little Perillo red The Little Perillo is perfect for indoors or out and is light wood, high-gloss, colour and metal finishes – the perfect from occasional chairs to tables and modular living-room Little Perillo group For more information and stockist details, contact Dauphin on +27 (11) 447 9888, +27 (21) 448 3682 or visit www.dauphin.co.za bidvoice issue 1 2012 25 GROUP PANORAMA A powerful merger The launch of newly formed Bidvest Panalpina Logistics took place at various venues throughout South Africa during November 2011. Out with the old and in with the new. Branding of Bidvest Panalpina Logistics centre. Left: The new logo. At well-attended functions for clients, stakeholders and staff, an animated video portrayed the merger of Safcor Panalpina and Rennies Distribution Services into one powerful brand, a proudly South African company dedicated to offering global and local supply chain solutions. “Merging two Bidvest companies, each with its own proud legacy, was a momentous event,” says Mike Manby, business Lindsay Ralphs, CE of Bidvest Commercial, addresses attendees. development director. “It is already starting to reap rewards with global and local clients realising the benefits of our value-added supply-chain offerings.” The new branding depicts a Newton’s cradle with images inside each silver ball of the cradle. The balls reflect the globe and some of the product offerings, i.e. airfreight, ocean freight, warehousing and transport. The other product offerings are supply-chain management and dedicated solutions, which are currently provided to a wide range of multi-national clients. The company specialises in certain industry verticals, namely: healthcare; consumer goods and retail; automotive; oil and gas; special projects; telecommunications and hi-tech. Adds Mike, “With global partner, Panalpina, we are able to offer innovative, out-of-the-box solutions. A network of strategically Proudly Bidvest Panalpina Logistics transport team wearing their new BPL shirts. located hubs internationally and locally ensures door-to-door delivery BPL is dedicated to transforming the logistics landscape and for all cargo types around the world.” A further exclusive open day for its clients’ businesses and, in the words of the launch video, “We Bidvest companies will be held in March 2012 to showcase the new are innovative, passionate and committed. We are Proudly Bidvest service offering and associated business benefits. Panalpina Logistics.” Port Elizabeth launch function: Adrian Ludick, Panalpina representative VWSA; Warren Kreusch, BPL; Mark Nelson, BPL; Wayne Venter, Behr South Africa; Kurt Brown, BPL and Hudson Thomas, BPL. 26 bidvoice issue 1 2012 KZN launch function: Mike Manby, BPL; Marcus Ellappan, BPL; Stephen Smith, BPL and Yugan Ganesan, NMR Logistics. James Reddy (left), MD of Bidvest Panalpina Logistics, shakes hands with Anthony Dawe, MD of Bidvest Freight. GROUP PANORAMA Enter the dragon Milestones and goals at Angliss Greater China A message from Johnny Kang, managing director We’ve just stepped into the new lunar year, the what used to be the Fine Food Division within Year of the Dragon. Here in Asia, we place great Angliss Hong Kong. This allows us to devote even to rest, play and take care of ourselves and our emphasis on the lunar New Year, as it’s seen as the more specialised resources to supplying gourmet families. Work-life balance is something I encourage perfect time to start anew. The dragon represents products to our Fine Food clients – five-star hotels, my teams (and myself!) to achieve. If you have any strength and fortune and it’s a fitting metaphor for fine-dining restaurants and supermarkets. The tips, I’d be delighted to hear our goals for 2012 here at Angliss Great China. company has standalone purchase, customer from you! 2011 was a great year for us. From new teams service and logistics teams with both local and Working hard isn’t everything, though. We need Wishing you a and offices around the region, to a new fine foods expatriate staff who possess an intimate knowledge fruitful Year of the company and I’d like to share some of these of European delicacies. Gourmet Cuisine’s progress Dragon. milestones with you. has proved promising. In Mainland China, we’ve seen Angliss Shenzhen In our path towards growth, managers and expand with a new branch in Haikou, Haikou Angliss supervisors play a crucial role. In 2012, I envision Food Service, to serve the rapidly growing hospitality our second-tier management having more industry on Hainan island, known as “China’s autonomy and taking on an increasing number of Hawaii”. Nearly every major luxury hotel brand has vital projects. With this in mind, more training and opened, or is planning to open, resorts there to serve support are on the agenda. the booming tourist and convention trades. Other China offices are also expanding to nearby These highlights are just the beginning. Every day at Angliss Greater China presents opportunities cities to meet the country’s burgeoning demand. and challenges and we always work towards being In both Macau and Shanghai, we’ve moved into better each day. I’m very proud of our team’s bigger offices and the latter has expanded into achievements and we’ll continue to Hangzhou; the Guangzhou team has expanded into strive for excellence in every aspect Chengdu. of the business to differentiate In August 2011, we were also delighted to launch Gourmet Cuisine, a new company for ourselves from competitors. We want everyone to know that food is our passion. bidvoice issue 1 2012 27 GROUP PANORAMA Hola from Chile and welcome to Deli Meals Bidvest’s first step into the South American foodservice market Deli Meals was established by Gabriel Abramovicz, Abi Moskovicz, Aron Goldbaum and Robert Lehmann, 18 months prior to the 60% acquisition by Bidvest, which was completed on November 21 2011. 28 bidvoice issue 1 2012 GROUP PANORAMA Santiago’s financial district. Harbour at San Antonio. There are two main components to the Deli Meals business: Wholesale food distribution and Bakery fresh product manufacture All products are sold directly to the foodservice market. Although the business has only been operating for 18 months it Deli Meals bakery plant. has very experienced operators that will fit Gabriel Abramovicz, CEO and CFO of Deli Meals. well within Bidvest. General manager Gabriel Abramovicz says: “Building a business from scratch has been a major challenge. We found an opportunity in the fragmented Chilean foodservice market to start consolidating supply to customers and improve the service the customers currently get from the current system of many manufacturers and Deli Meals warehouse. importers supplying directly.” Working at Deli Meals. Deli Meals started out with 20 customers in and around Santiago and, after just 18 months, now have over 130 customers. In terms of infrastructure, they operate from a single main depot in Santiago which services their customers with their own fleet of five trucks which is expected to grow to seven during 2012 according to sales forecasts. Deli Meals plant. In partnership with Bidvest, Deli Meals intends to incorporate a variety of new Working at Deli Meals. product categories into their offerings while expanding the business to both customers and suppliers. The Deli Meals management team intend to grow the business organically and through acquisitions in the growing fragmented Chilean foodservice market. They are currently hiring more people while investing in new technology such as state of the art storage and Deli Meals truck. transportation solutions. Foodservice National Expo 2011. bidvoice issue 1 2012 29 Register now at www.bidvest.com Employee intranet and follow the “New registration” steps GROUP PANORAMA Bidvest intranet Keep up to date with company news, policies, your medical aid and retirement fund info Have your say Register NOW! Follow Mr Joffe’s blog bidvoice issue 1 2012 31 GROUP PANORAMA Huge consignment secured When Henry Ford first produced the Model T Ford, he commented that buyers could get it in any colour they desired – so long as it was black. afford a car that costs R100 000; they want something that costs half that price. Cars in the R50 000 price category are generally like hen’s teeth; they are extremely hard to source – so I am really delighted that we are now able to offer our customers around the country hundreds of these cars,” he Well, precisely the opposite is now true at notes. Burchmore’s. The company has secured These “drop-dead Burchmore’s a huge consignment of used cars – all deals”, as the company has branded makes, models, sizes and prices. Oh, yes, them, offer good value for money while and they come in all colours too… not compromising peace of mind. “We According to Darryl Jacobson, are Consumer Protection Act (CPA) managing director of Burchmore’s, compliant and mindful of all the CPA the company has taken delivery of a requirements. Warranties are available consignment of 1 200 cars. “The vehicles on all vehicles sold at Burchmore’s – which are spread throughout our three – including our drop-dead deals,” branches in Sandton, Durban and Cape – Jacobson notes. range in price from R40 000 to R400 000,” he reveals. No doubt even the brilliant yet cynical Mr Ford would have been impressed… Jacobson is delighted with his “scoop”. “At Burchmore’s we focus on customer satisfaction. Given the tough economic times, some of our customers cannot Jane Chiloane, general assistant at Burchmore’s with one of the drop-dead deals on offer at Burchmore’s. New auction manager Lionel Roux, previously vehicle valuator and subsequently sales manager at Burchmore’s Sandton, has been promoted to auction manager. Lionel joined the company in 2009 and has been mentored by managing director, Darryl Jacobson. “I was particularly impressed with his technical background; Lionel is a qualified technician,” he reveals. This means that Lionel truly knows cars inside and out, perfectly equipping him for his new role. “Customers often have technical queries relating to cars; it is tremendous that they now have access to a technical expert who can answer their every query,” comments Jacobson. Lionel says he is very proud of his new job. “After all, we are influencing lives. A car is one’s second biggest investment – I always tell customers that it is very important to make the right choice and inspect the warranty carefully.” Clearly, with Lionel in the driver’s seat, those customers are in very good hands. Burchmore’s managing director, Darryl Jacobson; Lionel Roux, auction manager; and Les Cox, dealer principal at Burchmore’s in Sandton. 32 bidvoice issue 1 2012 GROUP PANORAMA 3663 shines brightest We are delighted to announce that 3663 have been chosen ahead of their competitors as ‘best food supplier’ at the Beacon Shine awards 2012, held in central London on January 22. Over 46 suppliers entered the awards and eight were nominated alongside 3663 for best food supplier, Simon Lawrence, national account manager, said: “Winners were chosen by a panel of six industry experts, so it is a great achievement to have come out on top ahead of so many of our competitors.” From left: Richard Lewis, chief executive of Interchange and Consort Hotels; Simon Lawrence, national account manager at 3663 and Chris Durant, managing director of Beacon Purchasing. The award is intended to recognise the food supplier who provides evidence of the following: Great customer service Beacon is one of the UK’s leading purchasing Our relationship with Beacon is based almost Good pricing consortiums and 3663 have been a key supplier entirely on the relationship between our staff and Strong relationships with the Beacon team for over 10 years, working in close partnership everyone at Beacon, essentially doing as much Motivation to further the relationship with Beacon to support each other to help their customers as possible together rather than individually. This Offering customers added value, over and above succeed. Quentin Knowlson, director of great teamwork has developed massively over the sales UDM at 3663 said, “This is a fantastic last 12 months, so this achievement cements our example of the company’s mission in action. partnership.” service and price Solid testimonials from customers Sustainability successes 3663 have been successful with a series of honours at this year’s prestigious Green Business awards. But they did not stop there, also achieving highly commended in the same category for their partnership with Elior. This Partnership award is a great example of their company mission in action, demonstrating how they work together with These awards celebrate excellence in green customers and deliver what is important for their practice, strategy and products. They look for the mutual success. most innovative and effective initiatives for achieving Other carbon-reducing strategies celebrated at environmental sustainability and implementing smart this year’s awards include 3663’s waste-oil recycling business practice. scheme, as well as the launch of the first electric What makes these achievements even more vehicle, for which they achieved highly commended significant is that they are not just hospitality in the Green Business award for Transport. industry awards, they are open to all UK businesses To top off their success, they were highly with competition from some of the biggest UK commended in the main overall category for the companies such as Marks & Spencer, Tarmac and Healthcare. This award recognises how they have prestigious Green Business of the Year award – a Thames Water. worked together to reduce deliveries to ISS sites by truly outstanding accolade and great recognition of 84%, a staggering 33 147 fewer deliveries per year the company’s on-going commitment and effort in with a saving of 96 tonnes of CO2. all of their sustainable activities. 3663 were the proud winners of the Partnership award in conjunction with ISS Facility Services bidvoice issue 1 2012 33 GROUP PANORAMA 3663 local success Tony Martin from the 3663 Reading depot has won the delivered depot manager of the year at the FWD Gold Medal awards. This is a great achievement for Tony who was up against tough competition from some of the largest national wholesalers in the UK. With 24 years’ service under his belt, Tony has a straightforward and positive attitude towards leadership that creates an environment for individuals to flourish and develop. Through influencing and communication skills Tony continues to engender a culture of teamwork and customer service, which has also led his depot in delivering a tremendous result in the last financial year – turning the depot from a ‘cost centre’ to a ‘profit centre’ and exceeding budgeted profit by an incredible 265%. FWD chief executive James Bielby comments: “These awards aren’t about senior executives maximising profits; they’re about every single member of a team pulling together, and those individuals whose dedication and enthusiasm raises the game of those around them.” From left: Chris Etherington, FWD chairman; Dominic Conway, head of Route to Market Sales for Magners GB; Tony Martin, award winner and James Bielby. 3663 retains investors 3663 Catering Equipment has been successful in extending their Investors in Excellence certification for a further two years. This nationally recognised standard marks continuing improvements in promoting business excellence, increasing profitability and achieving sustainable business growth. Ian Nield, chief executive of Investors in Excellence, said: “It is a fantastic achievement for 3663 Catering Equipment which has shown itself to be truly committed to continual improvement.” After a comprehensive assessment process, the IIE certification is awarded against ten key measurement areas, including categories such as: involvement of people, leadership and responsibility and integrity. The assessment team commented specifically on the company’s high levels of people engagement and satisfaction within the business, and it is great to see that these standards are being maintained year after year. This re-certification continues to demonstrate their business excellence to potential new customers, and puts 3663 Catering Equipment alongside organisations such as BMW, Siemens and TNT Logistics. Improvement is the key to maintaining success and this really is great recognition of their continuing commitment to excellence. 34 bidvoice issue 1 2012 GROUP PANORAMA Design excellence Konica Minolta Medical South Africa has been awarded ‘Good Design awards 2011’ by the Japan Institute of Design Promotion for its cassette digital X-ray detector, AeroDR and its desktop computed radiography (CR), REGIUS ∑, products. Judges praised the wireless flat panel digital radiography (DR) system, AeroDR, for its outstanding design in achieving the world’s lightest weight by using carbon fibres in the robust cassette case, as well as its clear and sharp surface design that is easily identified as the exposure surface. The product’s cradle, designed with a large round motif, gives patients a warm and comfortable impression. The easy-to-use graphic user interface on the display of the console was also praised for Above: Sigma 150 and below: ADR Cradle. enhanced usability. controls are laid out in the front and multi-touch The REGIUS ∑ was recognised for transforming the conventional on-the-floor CR into a small- display supports ease of operation for the footprint desktop CR through complete downsizing, benefit of front users (doctors), while the mild based on the company’s detailed research into outer design, without an intimidating impression work environments and the available space in for end users (patients), stays in harmony with low-volume clinics and practices. The judges the atmosphere of the examination room as if it commented that “easy-to-understand display and were a part of the interior design.” Best production line The Business Equipment Research and spring 2011 best award to Konica Minolta, Test Laboratories Inc. (BERTL) has awarded including the ‘best colour production Konica Minolta the title of 2011 BERTL’s system’ for the bizhub PRESS C8000; best production line of the year for its bizhub ‘best colour light production system’ for PRESS C8000, bizhub PRESS C7000 and the bizhub PRESS C7000; and ‘best bizhub PRO B1200 devices. BERTL is monochrome production system’ for the an independent testing laboratory whose bizhub PRO B1200. purpose is to provide objective, independent “The bizhub PRESS range has impressed product evaluation reports and comparative other institutions such as EDP (European analyses on imaging devices and software Digital Print Association) and IDEAlliance. solutions. In fact, Konica Minolta’s bizhub PRESS According to Leon Minnie, product C8000 is the first digital press to receive manager: production systems at Konica the G7 digital press certification from the Minolta South Africa, this was the fourth IDEAlliance. G7 is IDEAlliance’s industry- time in 2011 that Konica Minolta received accolades from BERTL on behalf leading set of best practices for achieving grey balance and is the driving force of its award-winning production print portfolio. “BERTL also awarded multiple for achieving visual similarity across all print processes.” bidvoice issue 1 2012 35 GROUP PANORAMA Fostering a national heritage Die kinde g a a n b r a ar s i! Is jy Some things are as South African as biltong. Others are as South African as wors. So what are biltong and wors? Worth preserving, one imagines, as quintessential South African delicacies indispensable to our tradition and heritage. It’s a sentiment heartfelt by the food gurus at Crown National. d jUnIoR BIe volgende RaaI M eesteR? Wel, kom wys Meester Ka jou braaikuns in on s Jnr Kom mpioenska Braai ppe en we slegs kinde n groot pr rs vanaf 10 yse. tot 14 jaa r ma g deelnee ting ON UTCHERY B R U O Y T GE WITH TV Durbanville 10 Desembe r 2011 * (6/12/201 1) Om in aan 1. They make it easy for South African 2. butchers, food manufacturers, game merking te Mosselbaai 14 Desembe r 2011 * (10/12/20 11) E GEURE hunters and other do-it-yourselfers to Boerewor be snacks fundamental to the South African Knysna 15 Desembe r 2011 * (11/12/20 kom Plettenbergba ai 16 Dese SMS die woor 11) Jeffrey’s Baai mber 2011 d “Braai” saam vir die Jnr Kom kos R1,50 met die wink * (12/12/20 Braai Mee 17 Desembe per SMS. 11) elsen Kraaifontein Fout ster Kam Indien jou r 2011 aansoek suks iewe SMSe sal verre trum se naam waar poienskapp * (12/12/20 21 Desembe jy wil inskr (Vir reels ken word. e: 11) yf, jou Naam r 2011 gaan na wwwesvol is, sal jy telefo nies en per en Van na * (15/12/20 .kombraa 36569. Byvo SMS ingel i.com) 11) ig word. Hierd orbeeld: Braa ie bevestigin i Cape Gate g sal aan Dewald Viss jou gerig word er na 36569 SMS Sluitingsdatum twee dae s van SMSe na die sluiti e verskryn hierbo ngsdatum in rooi. vir SMS aans oeke. AMPTELIK ensure that biltong and dry wors will always m. lees Rapp ort mbraai.co m vir meer inlig of www.ko s VAN DIE Marinade JNR KOM BRAAI MEE STER KAM PIOENSK APPE: Speserye way of life. For several years, Crown’s range of quality www.crown national.c o.za products for the food industry has included ‘batchpacks’ of selected spices for biltong and then Cape Colony when the French Huguenots A ‘KOM BRAAI’ TV SHOOT dry wors that simplify the process and guarantee consistency. “Of course, quality meat is the prime requirement,” says Crown’s sector head: meat laboratory, Alida Rossouw, “but the batchpack allows you to simply add water to get the right flavours.” What is today a massive industry – biltong and dry en TAILS: ationalbetwe ENTRY DE withCrownN R5000spent urbutchery’s • Forevery ber2011,yo vem No 24 nd 31Octobera tothedraw. wn on etanentryin will be dra namewillg braai day ner of the • The win 2011. 3 December g rnin 25November mo Saturday g with the will spend • Dewald chery, braaiin but g nin win 2011 at the isclients. gramme, ntertainingh de pro an TV ner his ow eventfor illalsofilmthe • Dewaldw presentative ‘KomBraai’. nalSalesre rownNatio n. rC you to spromotio • Speak regardingthi tion rma formoreinfo and the colony was the halfway stop for mariners AT YOUR BUTCHERY plying the spice routes to the east. Some recipes call for ‘saltpetre’, a chemical similar to sodium A FUN FAMILY BRAAI EVENT TO GIVE YOUR BUTCHERY MORE EXPOSURE! nitrate or potassium nitrate that helps to cure the meat and prevent mildew during the drying process. Others use seasonings such as dried chillies, granulated garlic and Worcestershire .za nnational.co wors – has grown from man’s age-old endeavour to www.crow preserve meat. sauce. The Crown National experts have, however, made Centuries ago, seafarers heading for many months at sea, pickled meat in large wooden caskets. fermented wine and vinegar from their grape crops it simple, without risk to traditions. muscles running down both sides of the backbone Safari, a biltong seasoning popular abroad and in African folklore has it that migrating African and which are cut whole from a side of beef. The SA, is a blend of coarse salt, pepper, coriander and tribesmen, herding their stock, would place strips most tender is ‘binnebiltong’ or ‘ouma se biltong’ nutmeg. Chakalaka biltong seasoning adds a tangy of venison under the saddles on their horses as the (grandmother’s biltong) made from the fillet. Making zing of chilli with coarse coriander and black pepper. chaffing would tenderise the meat and the sweat of biltong calls for dipping strips of meat into undiluted the animals would spice it. vinegar: red, white, or even apple cider vinegar. Pioneering South African forefathers sun- The vinegar ‘bath’ dissolves some of the sinew Safari dry wors seasoning is salt, black pepper, cloves and nutmeg. National dry wors seasoning includes cloves, nutmeg and a touch of barbecue dried meat during their trek across the African and binding tissue, making the meat a little more spice. Dry wors variations are numerous, however, subcontinent. tender. It mellows the meat’s aroma and flavour making for Traditional, Pioneer, Classic, Wapad and before and during the drying process. It gives the Ouma’s wors. Biltong and dry wors are a rich inheritance from them all. In the past, farmers made their biltong from a whole beef carcass. Today they use the beef buttock: the silverside, topside and thick flank. The best biltong, some say, is made from the eye 36 bidvoice issue 1 2012 meat a dark and shiny appearance once it is dried What’s more, the batchpacks are readily and it opens the pores of the raw meat allowing the available from all Crown’s branches and their spices to penetrate deeply. agents throughout the country and from certain Basic spicing is a blend of vinegar, salt, sugar and coriander. They were all in abundance in the supermarkets. Sort of ‘national heritage sites’, you could call them. GROUP PANORAMA Protecting people and products British American Tobacco (BAT) are quite happy to see their products go up in smoke, but their operations need to remain secure. That’s why they have enlisted Bidvest Magnum to protect the people and equipment at their manufacturing plant at Heidelberg. trucks daily, but the company also assists with risk assessments and health and safety issues. It has been involved since April last year and the association is working well, Peter says. “Ours is a massive operation. It was important for the security force to understand the risks we face and clearly know the role they would be playing in the entire operation.” Unauthorised possession is still one of the biggest Peter Jones. “People are the most important asset of our business, challenges, he says. “When I started in 2009, syndicate operations were but we also have to protect everything coming in and Peter Stuyvesant, Dunhill and Kent. It holds about a big problem. But we have reduced them. We have going out and the safety of the routes in our supply 65% of the total legitimate tobacco market – a couple of cases in the magistrate’s courts and high chain,” says BAT security manager, Peter Jones. including cigarettes, roll-your-own, pipe, cigars, snuff courts. Cigarettes are, of course, valuable and easily and snus – in a country where one out of every four “Day-to-day incidents of petty theft still occur of adults chooses to smoke or use tobacco products. people trying to steal a few cigarettes, but we have It buys up to 60% of the annual South African counter measures in place, like security clearance tobacco crop for both local and export production. for every contractor and careful management of all Through eight trade-marketing regions and six contractors and visitors coming on site and random saleable and the BAT factory produces about 26 billion of them annually for domestic and international markets. “Inevitably, we’re at risk of pilferage, petty stealing and sophisticated theft through well-organised regional distribution offices across South Africa, it syndicates,” Peter says. “Armed robbery is also a supplies more than 60 000 formal retailers and tens major threat.” Opportunities are tempting in the many production activities across a 35ha site where the work force of close to 800 people includes many contractors. BAT is no insignificant operation. Its South African operation is part of a group searches have helped a lot. “The Bidvest Magnum security force here is well of thousands of informal traders who depend to aware of what we expect from them and we have some degree on the sale of tobacco products. continual engagement with supervisors, regular Throughout the country, it employs more than meetings with Bidvest management and a quarterly 2 000 people, and contributes about R8-billion in performance meeting with the management of BAT. excise and VAT per year. For 24 hours a day, seven days a week, Bidvest “I’m happy with the performance. We have many challenges but we work on them together and operating in more than 180 countries worldwide. Its Magnum’s 85 guards strictly control access to we’re making great progress. We deliver the service South African portfolio of 22 brands includes and from the Heidelberg site by upwards of 40 together.” Be careful what you call wors Boerewors or just wors? Be careful what you call it. They’re quite different according to law. Nor may boerewors contain any meat extracted from bones, i.e. bone marrow or trimmings extracted by bone presses. There may be no more than 0.02 grams of calcium (an indication of the presence of bone The South African Foodstuffs, Cosmetics and chips) per 100g of finished product mass (ensuring Disinfectants Act, 54/1972 governs all the laws on that there’s no unnecessary gristle and bone). every food product made in South Africa. It says: It may be called “boerewors” only if it’s made Nor may all non-meat ingredients added to the no more than 30% may be fat. Anything else may not be called “boerewors”. boerewors total more than 10% of its total weight. The only approved additives are cereal products from minced meat from cattle, sheep, pigs or goats, Wors, braai wors or farmer’s wors, perhaps. But not (sausage rusk, crumb) or starch (potato, maize, or a mixture of any two of these. boerewors. tapioca); vinegar, spices, herbs, salt or other That mince must be filled into either a natural or collagen casing. At least 90% of the total weight of the finished product must be meat. Of that 90% meat content, Besides that, boerewors may contain no offal harmless flavourants; permitted food additives (not i.e. lungs, hearts, kidneys, glands etc. in the meat phosphates, soya, egg products or any other non- mixture. Natural casings (intestines) are classified as meat protein-containing products, and colourants); offal and may be used only as the casing. and water. bidvoice issue 1 2012 37 GENERATING VALUE A balance of risk and return New investment strategy for Bidcorp retirement funds Defined contribution members of the Bidcorp Group pension and/or provident funds will have by now received a booklet regarding the changes that are being made to the investment strategy of the Funds and the introduction of the Bidcorp Life Stage Model. Retirement benefits from the Bidcorp Funds investment channels to choose from. Members who are determined by the amount of the member’s are going to purchase a living annuity at retirement fund credit at the member’s retirement date. or who can be more aggressive and afford to take The member’s fund credit is made up of the more risk, can elect to invest in the “living annuity contributions that the member pays into the Fund, channel” or the “own choice channel”. The own choice channel allows members to the retirement funding contributions that the employer pays on the member’s behalf and, most choose to invest their fund credit in any combination importantly, the investment return achieved on of the portfolios on offer. As an example, a member these contributions. can, right up until normal retirement age, invest fully in the “general fund portfolio” which aims, over The trustees, with the expert advice of the Funds’ the long term, to achieve an investment return of asset consultants, have decided to change the inflation plus 5,5% per annum after costs. The investment strategy of the Funds at July 1 2012 by introducing the Bidcorp Life Stage Model that General Fund Portfolio. Then, six years from the member could also decide to invest fully in the aims to provide an appropriate balance of risk and member’s normal retirement age, the model aims “money market portfolio” which is very conservative expected investment return at different stages of a to phase members slowly out of the General Fund and aims to achieve a return of inflation plus member’s working life. Portfolio and into the more conservative and less 1,5% per annum and which has a minimal risk of Investment markets can be extremely volatile risky portfolios, while still making sure that during investment losses. which means that the value of investments can go the years before retirement the member has some up and down over short periods of time. Younger exposure to equities that will provide the investment that all members understand what their choices members who have a long time to go before growth needed. are when they are six years off or within six years of reaching retirement age have what is called a “long- For members who are not comfortable making Investment issues are complex and it is important their normal retirement age. In order to assist members to understand the term investment horizon” and are able to ride out investment decisions, their fund credit will follow the ups and downs in the investment market. Older what is called the “default life-stage channel” new investment strategy, presentations will be held member nearing retirement age may need more and six years from retirement their fund credit will around the country in March and April 2012. A DVD certainty as to how much money they will have in automatically move on an annual basis into the explaining the changes will be available online in the Fund for retirement and therefore may not wish more conservative investment portfolios. March 2012 and there is also a call centre facility to be fully exposed to these ups and downs in the market. The Bidcorp Life Stage Model means that the fund credit for younger members will be invested in the more aggressive and therefore more volatile 38 bidvoice issue 1 2012 It is important to know, however, that for members who are within six years of their normal which will assist members who have queries. Members are also encouraged to obtain financial retirement age they do have a choice and they can advice from a financial planner (registered in terms elect to opt out of the default life stage channel. of the FAIS Act) so that the decisions they make will For these members there are two other meet their needs and risk profile. GROUP PANORAMA bidvoice issue 1 2012 39 OUR PEOPLE David Leisegang heads Island View Storage David Leisegang has been appointed managing director of Island View Storage (IVS) effective November 2011. D avid joined IVS from Rennies Distribution Services, which recently merged with Safcor Panalpina to form Bidvest Panalpina Logistics. The merger came about as a result of an informal lunch with Safcor Panalpina’s managing director, James Reddy. “James and I met for lunch one day and we spoke about our two Bidvest companies working more closely together. That discussion eventually led to the highly successful merger of RDS and Safcor Panalpina.” David, who was previously commercial director at IVS from 2001 to 2006, is very excited to be back and hopes to be able to apply some of the experience and knowledge gained at RDS in his new position. “I learned a lot at RDS and it has benefited me enormously to have gained experience outside of this business and then to return.” One of the things David has learned is that the simpler you make a business the better. “It is about getting back to basics. If you do the basics right, everything else falls into place.” The basics involve ensuring customers are happy and that there is a focus on executing every task correctly. “You also have to make sure you have the right people in your business and the right organisational structures in place.” Kobus Ehlers, previous MD of IVS, moves into the position of chairman. David says Kobus has always been a mentor and a very inspirational leader. “It is a challenge to fill his role.” David says the biggest challenge facing IVS is growth. “We need to build more capacity to accommodate the demand in our industry. The constraint is the availability of suitable land in South African ports.” IVS is the foremost independent storage service provider for chemicals, gases, edible and inedible fats and oils and lube oil additives in South Africa. With over 6 700 000 cubic metres of tank storage capacity, IVS has facilities on the coast in Durban, Richards Bay, Cape Town and inland at Isando near OR Tambo International Airport. It has a staff complement of about 400. David’s hobbies include photography and travel. He has a wife Di and two children, Katie (14) and Daniel (11). He and his son are sports lovers and the family enjoy the game reserve and the bush. He is also a great gardener and spends lots of his spare time cultivating his indigenous garden. 40 bidvoice issue 1 2012 OUR PEOPLE One for the ladies at BPO Zama Thembe is one of the many inspiring success stories that have emerged from the job-creation programme targeted at unemployed young people. Z ama is a graduate of one of the many learnership programmes offered by BPO and is the first black female foreman stevedore ever to have worked for Bidfreight Port Operations, a title she is proud of. She is also the youngest, but the mature 24-year-old has proved a fast learner, a trait that has contributed to the success of her relatively short career in the industry. Her daily tasks include supervising the loading and discharging of the different commodities ensuring accuracy and attention to detail. “It’s all about minimising delays – time is money,” says Zama. She said being a foreman requires versatility and being meticulous. From operating tricky machinery to working under loads of heavy cargo, Zama is well aware of the on-site dangers and also doubles as a safety officer. Communications are vital and her clear but firm voice can be heard over the noisy bustle of the shipment. Zama saw an advertisement for a stevedore learnership programme in a newspaper after she had matriculated and decided to apply. After completing the programme she was assigned as a casual stevedore until she was made permanent a few months later. In May 2010, she received the good news that she had been promoted to a foreman. Her success in the industry has made both her and her family proud. Zama admits that working in a maledominated industry can be tough. Despite this she has learned to cope well, a lesson she has learnt from her strong sense of Zulu culture which has taught her to respect others. Zama admits she was “never cut out for an office job.” At the end of each day, she leaves work satisfied, knowing it is more than “just a job”. I have to constantly be out there motivating and helping other people. It’s my passion and what I do best. I am just so happy that I have found something that I am good at and something to look forward to every morning.” A self-proclaimed people’s person, she loves to interact with her colleagues. Her bubbly personality also makes her approachable and a natural leader. bidvoice issue 1 2012 41 our people Zeblon Ngobese – 25 years Doso Qwabe – 25 years Jeeva Govender – 15 years Clive Peters – 15 years Paul Cheall – 10 years Richard Madurai – 10 years Pamela Robinson – 10 years Welcome Nzuza – 10 years Xolani Ntobela – 10 years Sipho Qwabe – 10 years Grant Mulder – 10 years Xolani Ngcobo – 10 years Two other 15-year winners could not attend, they are Martine Basson and Walter Mahaye. SACD longservice awards Oscar Hlongwa – 10 years SACD Durban hosted its long-service award ceremony on SACD retirement November 16 2011 at a relaxed function for award recipients and Ishwarlall Shreeram has retired from SACD Durban their partners at Sica’s guest house on the Ridge in Durban. after 34 years of dedicated and loyal service. Awards were made to 15 employees who have a combined He joined the company in 1977 as an assistant service of 200 years which is really a remarkable achievement. and worked his way up to a diesel mechanic in the Almost 50% of SACD Durban’s permanent employees have service workshop, where he worked in a team of exceeding 10 years. three looking after the repairs and maintenance Long-serving and dedicated employees form the foundation stone of 65 forklifts, six full-container handlers up to of any business which is well placed to prosper with people who 48 tonnes, two mechanical horses and various know the company well and understand customer requirements. empty container-handling equipment ranging from SACD has built up an industry reputation which is hard to beat and which employees have helped to develop over 34 years of operation. seven to 25 tonnes. Ishwars’ affable demeanour won him many The proud record of stable employment practices and running a friends amongst his colleagues during his long business based on sound principles of good governance and service tenure at SACD. He will be sorely missed. is acknowledged by most and sets the industry standard. A big thank you to all the loyal and hard-working employees who received awards. 42 bidvoice issue 1 2012 Ishwarlall has planned a long-awaited trip to India to kick-start his retirement and we wish him a safe and relaxing holiday. GROUP PANORAMA Bidtravel’s learnerships Bidtravel continues to embark on its highly successful training courses for the unemployed, with a 95% employment success rate for the past eight years. Heading the training is Samantha van der Berg. She explains that more companies are joining even though no funding will be provided this year by CATHSSETA, the SETA for this industry. Carlson Wagonlit Travel, BCD Travel and HRG Rennies Travel are among the companies who have agreed to bear the full cost of this year’s learnership programme for 21 learners. Says Samantha, “The courses are beneficial, not only from a company’s BEE perspective, but also to give back to the community by equipping unemployed youth with the necessary skills, knowledge and workplace Carlson Wagonlit Travel – Samro House Learners. From left: Nokuthula Mdumbe, Tendani Tshilongo, Phethile Mthembu, Kgomotso Gaaname and Maduma Mseleku. Back from left: Nombulile Bessie, Zamaswazi Maseko, Poppy Maseko, Gabisile Dimuna, Luthando Siko and Thabita Hlalele. experience in order to make them employable.” Tonya Allsop, a travel manager at HRG Rennies Travel (SDC), is a mentor to learner, Lorraine Khupe. She says, “Lorraine has a ‘can do’ attitude and is always eager to learn something new. She is extremely helpful in sourcing bed and breakfast rates, wants to help anyone in need and is a pleasure to have in our team.” Another exciting announcement is that Europcar car rental has chosen Bidtravel as its preferred training provider for 10 unemployed learners. The one-year programme commences in March 2012. Europcar will also be funding this project as it sees value in what unemployed learnerships mean to its core values and ethics. HRG Rennies Travel – BCD Learner – Standard BCD Learners (HO): from left: Thulile Rennie House: Vuyisa Bank branch: Itumeleng Bodoza, Isaac Hlabedi and Nicholas Magidela. Mbele. Rentekoa. CATHSSETA has chosen the Bidtravel learnership training department to run a pilot scheme of training seven unemployed learners from the Lusikisiki The course also runs from March 2012 for community in the eastern Cape (host employers are HRG Rennies and BCD one year. Travel). Says Samantha, “We feel so privileged to be offered this opportunity. Samantha ends with the quote by William We hope that this pilot scheme will provide an opportunity to assist communities Butler Yeats: Education is not the filling of a in smaller outlying areas who are in desperate need of training and development. pail, but the lighting of a fire. HRG Rennies Travel – Rennie House: Lorraine Khupe. Farutex Poland celebrates 20 years Farutex Poland’s 20th anniversary gala dinner took place 122 metres underground in a salt chamber in the Wieliczka Salt Mine. More than 150 employees travelled from all over Poland to attend the event. Twenty members of staff were honoured with a special prize for their long and outstanding service to the company. Guests enjoyed fabulous performances of a famous Polish actor and musician, a cabaret group, beautiful belly dancers and a breathtaking illusionist show. The Founders of Farutex from left: Jarosław Turkowiak, Jarosław Ruciński, Paweł Świechowicz. In the picture they are carrying three swords as the three musketeers did – they were a present from employees symbolising their power of three. bidvoice issue 1 2012 43 OUR PEOPLE Bidair long-service awards More than 150 Bidair Services staff were recognised for their loyalty during annual awards events throughout South Africa in December. Awards for service excellence were also given. Kobus van Niekerk, Bidair Services managing director, said, “Our staff look forward to these events where award recipients receive the recognition they deserve from their colleagues.” Left: Blake Wickham, HR director; Stephen Mati and Kobus van Niekerk, managing director. Left: Blake Wickham, Siyazola Tubela and Kobus van Niekerk. Blake Wickham, Jacobus Grobler, Kobus van Niekerk and Ashwin Manickhand, ramp manager King Shaka International Airport. Danny Mzyk, general manager OR Tambo International Airport; Kobus van Niekerk; Emmah Maditla and Bushy Mbele, director operations OR Tambo International Airport. Johann de Kock, general manager Cape Town International; Anele Mkwakwi and Blake Wickham. Farewell to an icon Chipkins conference Rosalind Patricia Casteling has officially retired from SACD Chipkins Bakery Supplies Durban after an illustrious career spanning 23 years. In her western Cape staff from all their position as payroll administrator, Rosalind was recognised on branches attended a conference numerous occasions for her sterling efforts in her job. She was organised by Kredit Inform at awarded Employee of the Year and Super Striker of the Year. Emperor’s Palace in October Fondly called Ros or Gogo, her efficiency, patience, kindness, commitment and dedication to her work were second to none. Colleagues say she was an employee every company wishes to have. She turned difficult situations into win-win ones. As part of her retirement plans, Ros will be visiting the UK and in particular Ireland, where her roots are. She is an ardent Sharks supporter and loves watching tennis. Ros is looking forward to spending quality time with her two daughters and grandchildren. We wish her well in her future and hope that she takes this opportunity to fulfil all her dreams. She will be sorely missed at SACD Durban but we will never forget her infectious laugh, her ever-present smile and the wonderful memories she leaves with us. 44 Claudia Ceasar, manager: George Airport; Jan Montzinger and Blake Wickham. bidvoice issue 1 2012 2011. A day of training at the Johannesburg offices was also thoroughly enjoyed. A big thank you to all the branch managers, who made this possible: including Carl van der Velden, Nigel Phillps and Mumsy Govender, with special thanks to Karen Mack for arranging the training day. Front from left: Edison Mhlongo; Nikita Ramchunder, Mumsy Govender and Debra Caine. Middle from left: Sherinna Absalom, Santie Potgieter, Yvonne Mshayisa, Heike Meyer and Marlene Jameson. Back from left: Rachel Pillay, Maria Seisa, Nicolene Scholtz and Ninette Roos. OUR PEOPLE Learning rockets At Bidvest Paperplus we are committed to developing and growing our people talent and have focused a large percentage of our resources on introducing learning programmes. Talent development implies a longer process of learning. It refers to the process of acquiring skills or knowledge by different means such as training, coaching, formal and informal interventions, education and on-the-job experiences. Learning and talent management are important to any organisation that intends to keep abreast with an ever-competing market place. We believe that our people need to continue adapting their capabilities to meet the requirements placed upon them by their ever-changing jobs. They can only achieve this if they have been equipped adequately. Bidvest Paperplus has chosen Learnerships and RPLs (Recognition of Prior Learning) as its forms of learning. A learnership is defined as a learning programme which consists of a structured learning component; including practical work experience of a specified nature and duration, runs for a 12-month period and leads to a qualification registered by SAQA and related Learning rockets at Bidvest Paperplus – warehouse and distribution RPL. Front from left: Ricardo Africa and Loodfia Davids. Middle from left: Nazeem Ariefdien and Moses Nkhola. Back from left: Denver Duikers, Cheslyn Overmeyer, Vincent Arendse, Lyle Wessels, Granville Lindt, Mark Knowles and Hornby Nkwenkwezi. to an occupation. SAQA (South African Quality Authority) defines RPL as “a process whereby through assessment credit is given to learning which has already been acquired in different ways.” RPL recognises any learning that the candidate has acquired, either from formal training, workplace experience, or general life experience. Individuals who have been doing their jobs for a number of years without a formal qualification can now use work that they have completed as evidence of their competence. Once sufficient evidence has been gathered through the compilation of a ‘portfolio of evidence’ the individual is certified. Bidvest Paperplus has also embarked on Supervisory Learnerships at Silveray Manufacturing Pinetown and AfricMail Johannesburg. This programme is expanding with the introduction of the wholesale and retail, distribution and further education and training certificate in business administration RPLs. Bidvest Paperplus will partner with PMI (People Management Institute) and Dynamiq Staffing Solutions. Both service providers have many years of experience in this field. RPL for customer services and reception. Front from left: Felica Adams, Walied Wilson and Ainslie Adams. Back from left: Charlene Gerber, Hidegard Engle, Juanita Manual, Bronwyn Kleinhans, Charmaine Williams (group services) and Moneera Isaacs (tutor: Dynamiq Staffing Solutions). Congratulations Gansen Chetty, a senior salesperson with Hino Pinetown recently received an award at the Toyota/Hino/Lexus regional dealer awards. Dave Buchanan, sales manager, says: “Gansen received recognition for achieving truck sales in excess of 100 trucks for 2011 and this is no easy feat when it comes to truck sales. He was the only sales person from the east coast region to achieve this recognition. Congratulations from everyone in the sales team.” A warm welcome Welcome to Steve Keys, the new chief executive of our Bidvest Automotive division. Steve is a highly experienced and respected ‘motor man‘ and we are confident that he will bring a lot of value to our Group. Steve is very committed to supporting Bidvest from both a supply and a procurement perspective and may be contacted on: +27 (11) 384 6900 or stevek@bidvestautomotive.co.za bidvoice issue 1 2012 45 Climate change How are corporate leaders responding? Robert Zipplies While the progress of global climate negotiations (see other article pg 8) has been dangerously slow, the same cannot be said for a growing number of multi-nationals. A few large, mostly energy, corporations are still in denial, but there isn’t much to be learnt from dinosaurs. Of greater interest, is to study what agile multi-nationals are doing; and the recent shift here is, simply put, tectonic! 46 bidvoice issue 1 2012 GENERATING VALUE Newsweek’s Green Rankings – an annual ranking environmental, ethical and economic innovation and of some rigour assessing companies on 700 performance. Astute frontrunners are educating environmental, management and disclosure metrics their employees on these issues and are decoupling – indicates that despite a weak economy companies revenue streams and growth from the consumption have internalised the need to take on climate change of non-renewable and polluting resources. Together and other issues. Mere ‘dabbling’ is being replaced by with suppliers, civil society, customers and even comprehensive strategies and astonishingly ambitious competitors, they are remodelling their organisational indicated, the sooner we begin targets. Products, business models and supply chains cultures, products, operations and supply chains. building a low-carbon society, are being reinvented. A few years ago, just a handful There are no holy cows, just better, more ethical ways the less costly our transition will of corporations were doing truly impressive things. of doing business. And this applies to all industry be. And globally agreed policies Now inspiring case studies can be drawn from names sectors and business functions everywhere. are essential to institutionalise such as IBM, Munich Re, Philips, Hewlett-Packard, An example is Unilever’s recently launched and 2°C Challenge Communiqué As the 2006 Stern Review and accelerate this process. For Deutsche Post, UPS, Fujitsu, Unilever, Walt Disney, much-lauded ‘sustainable living plan’ where they this reason, many corporations Marks & Spencers, Walmart, Fiat and BMW. commit to becoming “a sustainable business in every urge their governments and Despite the ineffective pace of global climate sense of the word”. The company has set numerous negotiations, these innovators are racing ahead stretch targets, including halving greenhouse gases, regardless and are becoming instrumental in water and waste associated with their products building our low-carbon, low-impact society. Their by 2020. And not just in their own operations, but need to improve operational resilience in the face of throughout their supply chain. Impressive stuff! the UN to put in place clear, ambitious mitigation targets. One such initiative is the annual ‘2°C Challenge Communiqué’ in which hundreds of corporations, changing market and climatic conditions is not the This is what Unilever CEO Paul Polman had to only motivating force. They recognise that societal say to address possible concerns from investors including a number of South values are shifting and that to operate with integrity, about their strategic focus on sustainability: “We African companies, draw attention is to honour their full spectrum of obligations to all must attract the right investors. If you buy into our to the fact that business requires stakeholders. Organisations are not run by inanimate approach to long-term value creation… then invest in “the clarity and certainty needed ‘resources’ or ‘members of staff’, but by human us. If not, I respect you as a human being, but don’t to invest to its fullest potential” in beings that would like to see their organisations invest in us.” driving low-carbon implementation contribute to a better world, wherever and however Powerful words that reflect how many multi- they can. Lee Scott, Walmart’s former CEO, posed a nationals view their shifting role: to live up to the rhetorical question of this nature when he announced Gandhian appeal of being the change we all want their commitment to sustainability: “What if we used to see in the world. It maybe is unsurprising that, our size and resources to make this country and this according to a recent global study, almost 80% of Earth an even better place for all of us?” public companies with revenues over $1 billion now People are realising that by exploiting and polluting have a sustainability strategy in place. and innovation. SA corporations rise to the challenge According to the most recent Carbon Disclosure Project (CDP) nature, we exploit and pollute ourselves. It is simple: We have entered the era where companies are we are inseparably part and parcel of nature. Daily, becoming whole-hearted corporate citizens that are we exchange molecules and essential elements leading our race for zero: zero carbon footprint, zero JSE-top-100 corporations having with our biosphere. And with this shifting worldview, water impact, zero waste – zeros to revolutionise how set climate-change emission- business’ social contract is adapting. As Jeff Immelt we operate as a society. And this growing momentum reduction targets has doubled from of GE said: “When we come out of this fog [referring will with time hopefully galvanise a fair, ambitious and 20 to 40 over the past two years. to the recession], this notion that companies need to binding global political climate agreement. And 77% indicate that climate stand for something – they need to be accountable for more than just the money they earn – is going to be profound.” In this new world, business success will increasingly depend on the highest levels of social, report, the number of South African change risks have been integrated Robert Zipplies is a corporate sustainability consultant, board member of the climate change NGO, Project 90 by 2030, and editor of the climate change book, Bending the Curve (www. bendingthecurve.co.za). into their overall business strategy. Bidvest achieved top ten status in this report. Breakdown of Unilever’s supply chain greenhouse gas emissions While just 5% of emissions occur in their own operations, Unilever has committed to halving greenhouse gas emissions across their supply chain by 2020. bidvoice issue 1 2012 47 REACHING OUT Rally to Read under Bidvest banner The highly successful Rally to Read taking place in May this year falls, for the first time, under the Bidvest banner as a Bidvest CSI programme. Says Iris Francis, McCarthy CSI and internal communications manager: “The Rally to Read programme is considered one of the most successful CSI programmes in the country due to the collaboration and common purpose of so many corporates. It is very exciting that it is now a Bidvest project and more can be done with the strength of the Bidvest brand behind it! Rally to Read has always been a McCarthy CSI programme but now all Bidvest companies can be more involved.” Iris says what makes Rally to Read so successful is that it is a project of hope, as it aims to eradicate illiteracy in rural communities. “It brings hope to the learners we serve and it also changes the lives of all the participants forever”. The whole of corporate South Africa is involved. We have 100 different sponsors including all the banks and there is no conflict of interest. We have worked hard not to punt the different brands but rather to focus on the real reason for the rally, the children we serve. That is the soul of the rally.” If you would like to be involved and to sign up to join the rally, go to www.rallytoread.co.za where there is a pledge form and you can see which rallies you are interested in being involved in. 48 bidvoice issue 1 2012 REACHING OUT Champions of the Rhino Konica Minolta South Africa has donated more than half a million Rand over the past six months to the World Wide Fund for Nature’s rhino conservation work. The company recently handed over a cheque for more than R300 000 towards this initiative and continues its pledge to contribute R100 for every bizhub multifunctional device sold during 2012. According to the head of WWF’s African Rhino programme, Dr Joseph Okori, the funds are being used towards an initiative spearheaded by the University of Pretoria’s faculty of veterinary science to build a central DNA profile database for rhinos across Africa, known as RhODIS (rhino DNA index system). The database, which currently contains DNA information on around 3 000 rhinos, is already being used to provide forensic evidence in court cases about poaching. From left: Konica Minolta South Africa board member, Khomotso Mthimunye hands a cheque to Dr Andrew Baxter, the executive manager of Business Development at WWF-SA. Kids’ fun day On February 5 2012, Yamaha Distributors South Africa was invited to the 10th annual kids’ fun day hosted by one of South Africa’s top dealers, Salley’s Yamaha in conjunction with Black Mountain Hotel, Round Table and Reach for a Dream. A quick refuel before sending the children off again. Some much needed shade . This initiative was started by Alec Salley (Salley’s Yamaha) 10 years ago with the assistance of Round Table and Reach for a Dream. They arranged for a small group of underprivileged children from the area to It’s Rhino time. get together and take them on an outing. Alec packed popular activity, judging by the some Yamaha products and headed to the dam. queue of children waiting patiently This year over 150 previously abused and abandoned children (ages ranging from 5 to 16 years old) from various disadvantaged communities in the for their turn. Everyone had a Above: Children on a ferry ride. Gifts for the children. fantastic time. A local gospel choir entertained Free State were treated to a day of being spoilt, having everyone over lunch and after the delicious fun and water sports. Salley’s Yamaha went all out this hamburgers and cold drinks, it was back to the action. opportunity to spend time with the children and the year and with help from Black Mountain Hotel were The Yamaha quads and Rhino ferried the children overwhelming impression was how positive these able to use a great venue offering everything from around the track and were able to stop for only a children, who have so little, were. “The experience boats, waverunners, quads, horses, video games and moment or two in order to refuel. was a good life lesson and has made us better live music for all the kids to enjoy. At 09:00 the buses carrying the children arrived at The Yamaha team was grateful for the Around 15:00 ice cream and cold drinks were people for being here with such great kids” said served and Alec arranged for toys collected from the Anthony Daniels after the afternoon’s activities. Black Mountain Hotel. After being warmly welcomed Bloemfontein Toy Run to be handed over to the children by the hotel staff and enjoying a quick breakfast resulting in ear-to-ear smiles all round! Then some big involved, including Alec and Jackie Salley (Salley’s the children were given sun screen and caps. The hugs and a few tears before everyone was back on the Yamaha), Peter Lenard (Black Mountain Hotel), CMA (Christian Motorcycles’ Association) started the buses and ready to head home. Without exception all Round Table, Reach for a Dream, Martie du Plessis proceedings with a prayer before the festivities begun. those involved in spending the day with these special Special School, Lettie Fouché Special School and The Yamaha waverunners proved to be the most children were humbled by the experience. Shell Pit Stop (who provided fuel for the day). Grateful thanks from the Yamaha team to all those bidvoice issue 1 2012 49 REACHING OUT The extra mile First Garment Durban went the extra mile for the underprivileged. A “Toy 4 Joy” outing to the Riet River settlements in the Verulam area of Durban was a heartwarming experience. Donations included blankets, pillow slips, sheets and duvet covers for about 10 mission organisations. Hundreds of toys were collected and handed out as well as chips, juice and clothing collected by staff members. A special thank you to Guest Laundry staff who donated cash to buy whatever was still outstanding. It was awesome to watch dedicated members of staff handing out these gifts of love in the pouring rain. They did not even complain as they got hopelessly lost just trying to find this remote location. Due to the rain, the roads that they were trudging through were all muddy and slippery but in true First Garment spirit, they arrived with smiles on their faces. Thank you to Agilan Naidoo, general manager of FGR Durban, for allowing the employees time out of the office to hand over the donations and for contributing all the donated linen. To the awesome people who participated in this project, a heartfelt thank you to you and your families. To all at First Garment who so generously contributed the gifts of love, thank you. Water, water everywhere but not a drop to drink The floods in Mpumalanga left the disaster areas of Hoedspruit and Komatipoort without drinking water. Puréau’s Pretoria branch heard a request for water on Radio Jacaranda and immediately went to the rescue. They made contact with their Nelspruit branch and between them donated 200 x 18.9 litre bottles of Puréau purified water to the area. Some small bottles (500ml) were also sponsored by Nelspruit branch for Uplands and Nelspruit High School. The bottles were sent through to Jacaranda station in Nelspruit and distributed from there. The recipients were most grateful to Puréau. From left: Nico Basson, Nelspruit branch manager with Samuel Mazibuko alongside the 50 water bottles being donated to the flood victims in Mpumalanga. 50 bidvoice issue 1 2012 REACHING OUT Platter of love Chef Gregorie with Yang Social Service teens. Advocating quality food as the basis of good life, Angliss Hong Kong Foodservice has taken its passion and collaborated with eight famous chefs to share their kindness towards eight different charitable organisations in Hong Kong. The team has organised a series of half-day events for the chefs and the beneficiaries. Each of the events Chef Lau with residents from the hostels of SAHK. will be written as an individual story and compiled into a cookbook, A Platter of Love, targeted to be Special moment between resident from Helping Hand Lok Fu Care Home and Chef Tony. released by mid 2012. Apart from being a chronicle of the events, the book will contain recipes created by the chefs drawing inspiration from participation in these events. Beneficiaries include adults who suffer from neurological impairment; unmotivated youths; elderly in a nursing home; people who have been rehabilitated after suffering mental disorders; and Chef Perry was like a magnet to the children from CFSC Lai Chi Centre. other underprivileged members of society. To the participants the experience of interactive learning from the culinary experts has been a rare and Chef Perry with kids. much-treasured opportunity. What’s more, their fond memories will be kept permanently in a book to be sold at the participating organisations and other food and beverage locations to raise funds for these charities. We firmly believe in giving back to society and are committed to fulfilling our corporate social responsibility. It is natural for people with passion to Member from New Life Café seeking Chef Philippe’s advice have compassion for people in need. Chef Gregorie with Yang Social Service teens. Academic talk at Helen Joseph Hospital Konica Minolta Medical South Africa (KMMSA) recently presented an academic talk for staff at Helen Joseph Hospital and Rahima Moosa Mother and Child Hospital (formally Coronation Hospital), in Westdene, Johannesburg. The company’s product manager for medical, Wendy Biggins, spoke on “the principles that underpin computed radiography (CR) technology”, covering the basics of digital radiographic imaging technology and how it works, as well as the role of radiographers. From left: Wendy Biggins, product manager: medical at KMMSA with Nonhlanhla Goodness Tsoeu of the Helen Joseph Hospital, Faatima Karani of the Rahima Moosa Mother and Child Hospital, Susan Schutte of the Helen Joseph Hospital and Jaymati Limbachia of the Helen Joseph Hospital. bidvoice issue 1 2012 51 REACHING OUT Charity breakfast Interview with Glenn McGrath. Bidvest Australia supported the McGrath Foundation with a charity breakfast on October 11 at Shangri-La Hotel in The Rocks, Sydney. McCain’s table. This much-anticipated breakfast launched the association between the McGrath Foundation and the Cancer Association in South Africa (CANSA). Bidvest suppliers and customers were invited for Table décor. a delicious breakfast, auctions and raffles. Bernard Berson (CE of Bidvest Foodservice) and Brian Joffe (CE of Bidvest) both gave speeches, along with Tracey Bevan, ambassador and director of the McGrath Foundation and former best friend of Jane McGrath. Glenn McGrath was also interviewed. Pink cricket balls signed by Glenn McGrath were displayed on each table and later auctioned as part of the fundraising event. Raffle prizes kindly donated by suppliers included original artwork by Betty Mbitjana, a Saeco Odea Giro Plus two-cup coffee machine, a KitchenAid KSM 150 Pink Mixer, an From left: Bernard Berson, Brian Joffe and Glenn McGrath. Apple iPad 2, a Tomkin cookware set, a Victorinox Grand Maitre Forged Cook’s knife set and set of steak and paring knives and an Amefa 58-piece Aurora Cutlery setting. The McGrath Foundation was established by Jane and Glenn McGrath after Jane’s initial recovery from breast cancer. The foundation aims to raise money to fund McGrath breast-care nurses in rural and regional Australia as well as to educate young women to be breast aware. Deli XL offers feast for homeless On November 24 employees of Deli XL organised a festive evening for the homeless people of HVO-Querido in Amsterdam. Sinterklaas speaks with an elderly Dutch homeless woman, asking her if she behaved well last year. The evening was part of the Saint Nicholas’ Eve tradition. Saint Nicholas is a traditional winter holiday figure celebrated in the Netherlands. He is the patron saint of children, sailors and the city of Amsterdam (among others). In the Netherlands, Saint Nicholas’ Eve (December 5) is the main occasion for giving gifts during the Christmas season. Homeless people have a vulnerable position in society and often have difficulty asserting their rights and their needs. Deli XL wants to use its knowledge of hospitality to empower connectedness between people in the Netherlands and to decrease loneliness in society. The festive evening was warmly welcomed by the homeless of HVO-Querido. 52 bidvoice issue 1 2012 Left and above: Elderly homeless people in Amsterdam, who found shelter at HVO Queriodo (a client of Deli XL), are having a good time at the ‘Sinterklaasfeest’ and enjoying the festivities. REACHING OUT Puréau donates Puréau head office and East Rand branch decided to make Compass its social responsibility project after visiting the crèche and meeting the children in 2011. Compass cares for approximately 127 babies and children aged from newborn to 15 years from abused, abandoned, terminally ill, impoverished and previously disadvantaged backgrounds. In December, a father of three of the children in the care of Compass broke into the centre and burnt the entire building down. Puréau’s cheque was used to cover the rental of the accommodation for six months. Compass was founded in 2004 and stands for Community Provision and Social Services. Its main focus is two-fold – caring and training. Its aim is to nurture and integrate its charges back into the socio-economic cycle to become independent and self-sufficient. Back from left: Lyn van Niekerk, Compass; Avril Hoskin, Puréau; Elizabeth dos Santos, financial manager, Puréau; Rod Tyack, managing director, Puréau; Nilesh Gobind, East Rand branch manager Puréau; Anelia Duvenhage, Puréau and Graham Finch, financial director, Puréau with the children. Puréau head office social responsibility. All the head office staff members enthusiastically donated gifts at Christmas time for all these children to help make their day a special one. We delivered soup for lunch for the children. Back row with children are Landi Smit, Karin van Rensburg, Avril Hoskin and Chantel Prins. Amid great excitement, we delivered chocolate eggs. Back row Luyanda Twala, Neesha Rambali, Rita Dekker and Mariana du Toit. Day for Daniel Bidvest branches around Australia were a sea of red on Friday October 28, as we celebrated the Day for Daniel. Members of the Bidvest family wore red clothes and decorated their offices with red streamers and balloons, in support of the Daniel Morcombe Foundation. Branches hosted morning and afternoon teas and barbecues, as well as ran fun competitions and even a dunking tank at the Gold Coast branch. Two branches arranged for local radio stations to be Geelong Foodservice. involved. Bidvest also proudly raised money for the foundation by raffling hampers and other products that were kindly donated by our generous suppliers. The Daniel Morcombe Foundation was established in 2005 by Denise and Bruce Morcombe, following the tragic abduction of their 13-year-old son, Daniel. The Day for Daniel was not a day of mourning, but a day of unity, as the nation banded together to raise awareness of child safety. It is yet again another example of how passionate and supportive the Bidvest family can be. Thank you so much to everyone who donated and contributed to this worthwhile cause. Hospitality Geelong. Cairns Foodservice. bidvoice issue 1 2012 53 REACHING OUT Mentoring makes an enormous difference Martin Wright, general manager Bidvest Foodservice Auckland New Zealand, recently spent 12 months mentoring an Auckland teenager as part of the Foundation for Youth Development’s (FYD) Project K programme for Year 10 students. Martin’s commitment paid off with his student, Khrishneel Khrisna, being honoured at the annual FYD Excellence awards for his outstanding achievements while on the programme. The awards celebrate the life-changing accomplishments of a selection of young people, mentors and leaders chosen from thousands of participants across New Zealand involved in the Foundation’s four programmes: Kiwi Can, Stars, Martin Wright’s Project K mentee, Khrishneel Khrisna, in an RNZAF Hercules. had no idea how to get there. With Martin’s help we and has a career plan. It has been amazing to make figured out that the Air Force would be a good place a tangible difference to someone’s life and it has Project K who have turned their lives around with to start as you get trained and work at the same been a great learning experience for me as well.” the help of the programme, increasing their self- time.” Project K and MYND. Awards are given to outstanding graduates of confidence, life skills, motivation and goals for the future. FYD co-founder and executive director, Martin says that although the two are from very Jo-anne Wilkinson, says the Excellence awards are different walks of life, a mutual love of football meant the highlight of the FYD year and a chance to truly that they had some common ground from the start. acknowledge the exceptional accomplishments of not have goals for the future, but the programme “Both of us are keen football fans, so that was a outstanding young people like Khrishneel, many of has made him realise he is capable of more than he great icebreaker even though Khrishneel supports whom have made massive changes to both their ever imagined and having a mentor made a huge Chelsea and I support Liverpool,” Martin says. outlook and their lives. Khrishneel says when he started Project K he did difference. “Project K has changed me as a person, “It soon became apparent to me that Khrishneel it taught me a lot about never giving up,” Khrishneel had amazing potential. He just needed help raising on a challenging journey, one of huge self-discovery says. his expectations of the future. If not for Project K and have truly made the most of the opportunity. I think he would have left school at the end of this They are now set on new life paths and their year. Now he is going to complete secondary school achievements are remarkable,” she says. “My mentor really helped a lot career-wise, too. I decided I wanted to be an aircraft engineer but What is Project K? The programme inspires young people to reach Bidvest has been a supporter of FYD’s highly team work, promoting good health and a positive effective Project K programme for four years and has attitude. made a huge difference for the home-grown, not for profit and the young people that it works with. Project K is a 14-month programme that uses 54 bidvoice issue 1 2012 “These young people are inspiring, they have been their full potential through building self-confidence, teaching essential life skills such as goal setting and Project K is made up of three major components which ensure long-term behavioural change: a three-week wilderness adventure, a 10-day the backdrop of New Zealand’s beautiful outdoors community project and 12 months of mentoring to help 13-15 year olds who lack self-confidence or with a trained and screened adult volunteer from the with other factors holding their development back. local community. www.fyd.org.nz rest and relaxation Angliss Singapore’s annual bowling tournament A total of 30 teams, each comprising four bowlers, competed for the Champion Team trophy at the annual bowling tournament in September 2011. All participants were also eligible to vie for the individual ladies/men’s title. Besides these categories, bowlers from different departments were re-grouped into teams to fight for the “departmental challenge champion” trophy. Angie Watt won the individual ladies’ category and Chua Hock Keong was a first- Proud winners of the champion team with a score of 1455 pinfalls. Players: Serene Sim, Mason Chua (leader), Yang Chun Quan and Ho Li Shan. time proud winner of the individual men’s category. All teams showed their fighting spirit throughout the tournament and the proud winners of the champion team had a total score of 1455 pinfalls. The game was thoroughly enjoyed by all and we are proud to say “One team one vision”. 1st runner-up team with a score of 1448 pinfalls. Players: Toh Khai Keng, Hans Neo, Chua Hock Keong (leader) and Iris Ang (not in photo). Angie Watt, winner of the individual ladies’ category with Loke Beng Fong. Chua Hock Keong, winner of the individual men’s category with Loke Beng Fong. 2nd runner-up team with a score of 1412 pinfalls. Players: Freddie Peng (leader), Sun Cheng Fei, Kung Choon Hiong and Jean Chin. Above: Players from the departments (logistics/wholesale/ management), which won the “departmental challenge champion” with a total score of 2383 pinfalls. Players: Belsan Bee, Mason Chua, Chua Hock Keong, Victor Neo and Loke Beng Fong. Left: 4th runner-up team with a score of 1378 pinfalls. Players: Zhou Ni Ni, Loke Beng Fong (leader), Alan Tan and Bee Chun How (both not in photo). 3rd runner-up team with a score of 1381 pinfalls. Players: Paul Lim, Angie Neo, Long Mei See and Goh Sze Hee (leader). bidvoice issue 1 2012 55 REST AND RELAXATION Clever Boys start training After a two-month, well-deserved Christmas break for the young Clever Boys, Bidvest Wits Academy began training again on January 18 2012. Bidvest Wits FC has been running the Bidvest Academy programme for three years with fantastic results. not a single match lost. This league winning season took the young Clever Boys to their third league title in a row, an amazing achievement. The 29 Clever Boys consist of 20 under-18 boys and nine BidBoys (reserve colts team players). There are eight new arrivals and six have been promoted from the under-16 Bidvest Wits youth structure. Eric Tinkler and some of the future Under the guidance of Eric Tinkler, head of development and Ashley Makhanya, prospects took some time out of their schedule to talk about the Bidvest head coach of Academy, they finished the 2010/2011 season top of the log with Academy and the year ahead. BPL KZN takes to the pitch Bidvest Panalpina Logistic KZN challenged Massmart (Game head office) to a football match on Friday, February 24 2012. After a nail-biting affair, the final score was three goals all. Senzo Cele is the enthusiastic BPL coordinator and he is planning to arrange regular games with other KwaZulu-Natal companies. Team wors for the rugby fans Rugby and boerewors are natural partners, now even more so. In South Africa, fans of the MTN Golden Lions, Vodacom Blue Bulls and Toyota Cheetahs can enjoy the official boerewors of their local unions. Spar and Crown National are offering official licensed burgers, boerewors, spare ribs, braai spice and marinades packaged in the red, blue and orange of the respective teams. The new treats, made by Spar butchers with Crown National spices and distributed by Spar, are the result of meticulous research of fans’ preferences, tested at special tastings in Gauteng, Limpopo and the Free State. Fans were asked to vote on their preferred flavours. Their choice became the official team product. “The final three brands have quite different tastes,” says Crown National’s marketing executive, Dawid Muller, “but individual ingredients are a trade secret.” 56 bidvoice issue 1 2012 WINNING STREAK Competition time 1 /12 Win 1 of 5 R1 000 cash prizes A transfer of cash to you Question 1:Which JSE award did Bidvest win on December 6 2011? (page 1) Question 2:On which new continent has Bidvest taken its first step in the foodservice market? (page 1) Question 3:What is the new name of the two Bidvest Freight companies which merged in December 2011? (page 26) Bidvoice 4/2011 winners Entry form Deadline: Friday, May 11 2012 Only employees of Bidvest companies may enter. Only one entry per person. Prizes not claimed after one month will be reallocated. Answers: Patrick Beer, Seafood Holdings – Direct Seafoods – UK Maria Molettieri, Carlson Wagonlit Travel – Johannesburg 2:____________________________________________________________________________________________________________________________________________________________________________________________________________ Peter Saunders, Bidvest Foodservice Multitemp – Port Elizabeth 3:____________________________________________________________________________________________________________________________________________________________________________________________________________ Rubin van Schalkwyk, McCarthy Peugeot 1:____________________________________________________________________________________________________________________________________________________________________________________________________________ 4:____________________________________________________________________________________________________________________________________________________________________________________________________________ Your details: First name and surname:_____________________________________________________________________________________________________________________________________________________________________ Name of company (indicate whether head office or branch and location):___________________________________________________________________________________ _______________________________________________________________________________________________________________________________________________________________________________________________________________ Work street address:____________________________________________________________________________________________________________________________________________________________________________ – Cape Town Megan Way, SA Bulk Terminals – Durban Send your competition entries and full name and address to: The Editor, Bidvoice (by any of the following methods) Facsimile: +27 (86) 600 3482 _______________________________________________________________________________________________________________________________________________________________________________________________________________ Telephone and fax:_______________________________________________________________________________________________________________________________________________________________________________ E-mail address:_____________________________________________________________________________________________________________________________________________________________________________________ E-mail: noelene@bidvestcommunications.com Post: PO Box 87274, Houghton 2041, South Africa bidvoice issue 1 2012 57 As proud members of the Bidvest family, we hold our values high st y t s ran pa c ren e i n o n h o i trunovalltence in xce e res llen e c n tesy x e tio ur ty va co uali o inn ct eq ity ip h s r u e r p e tr n e r e w po p s e u l va it n u ip h s r lity u e r tabi p treccoun n e a y alt y lo y i s i c e r p m tea on u rk o w on i t a ov ity n in n th g n s ty e l r a s st irnethiness oy t l r faustwor ect o p tr p ty up lity n s o i s ua ct e r igni vis uth s eq pe on d s r e s si t airn lty e e r u y f l grit loya s i a v nte cs m sy e i i y t r ity h it u t n o e dig ect c ntegr sty ce e u l a n r l a loy ct e p s re gth n e str cy n e r pa s n tra ity un it n u y e ty dig p e r v ss ion res yal y s lo th e rne s s t i s r v e u i rn tru rust co al fa ort fai ce t p y ellen th y loy p su est exc tru nit l n g t ho espec ty di thica ct e sp e If you encounter contrary conduct, please report it Anyone can call us 24 hours a day, 365 days a year in English, Zulu, Sotho, Xhosa or Afrikaans Email: Bidvest@tip-offs.com Freepost: Tip-offs Anonymous, KwaZulu-Natal 138, Umhlanga Rocks 4320 Free Call: 0800 50 60 90
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