GO VE RNM EN T

GOVERNMEN
TRACKSTAR®4
DOCUMENT PERSONALIZATION SOLUTION
Workflow Management
Solution for Personalization
Centers
With more than 20 years of
experience in personalization
software development, Trüb introduces a new workflow management solution: TrackStar®4
is designed to manage the overall document personalization
TrackStar®4 manages the order
fulfillment process from order
acknowledgement and acceptance up to the shipment of
finalized security documents.
Guided by an easy-to-use product
configurator, customers can
map their own production
process onto the TrackStar®4
workflow engine.
TRACKSTAR®4 FOR PERSONALIZING
SECURITY DOCUMENTS
lifecycle in the governmental‐
and banking business environment.
TrackStar®4 is a modular and
scalable solution that is effectively used within centralized
high volume production personalization centers, as well as
decentralized personalization
sites. The entire personalization
process chain is governed by a
dedicated product workflow
from data input, personalization, quality check, up to the
packing and delivery process.
2 | TRACKSTAR
Modular Software Architecture
TrackStar®4 combines modular
software architecture with a flexible configuration functionality.
..TrackStar’s core module
contains the workflow engine
with the definition and
configuration of the entire
production process.
..By using the integrated site
configurator tool, customers can
setup rules and definitions for
the data import procedure or the
entire process functionality.
..The appliance interface
configurator supports a
complete open system
interface definition for
connecting equipment
dedicated to personalization,
quality control, packing and
delivery systems, etc.
..Predefined standard workflows are available for Identity
Cards, Passports, Driver &
Vehicle Cards. In addition,
customers can customize their
workflow.
Re-print
Work Preparation
Personalization
Quality Assurance
Reject
Delivery
Internet /
WLAN Feedback
Message
Import
Prepare
Prepare
Prepare
Prepare
Assign
Assign
Assign
Release
Personalize
Verify
Finalize
Certificate
(Pre-Dataprep)
Delivery
Feedback
Certificate
(Post-Dataprep)
FOCUSED ON THE PRODUCTION PROCESS
Importing and preparing
data
..Event-driven order data import
..Order data validation and
verification according to
customer specifications
..Data preparation and
enrichment
..Data processing such as
barcode generation and
calculation of MRZ (Machine
Readable Zone)
..Reported handover to
document personalization
process
Preparing data for chip
encoding
..Order mapping to logical data
structure (LDS) according to
the relevant standards
..Data preparation for chip
encoding
..Support of wide portfolio of
chip hardware and operating
systems
..Interaction with high security
module (HSM) or certificate
authority (CA)
..Monitored chip initialization
and personalization process
steps
Secure Personal Identification Number Management
..Secure PIN/PUK generation
process
..Interaction with high security
module (HSM)
..PIN/PUK letter printing and
enveloping
Document
Personalization
..Handling of card personalization and quality control
process
..Production surveillance
documented by electronic
reports
..Automated re-print of
non-conforming documents
..Document rejection according
to customer requirements
..Automated quality control and
packing
Document Lifecycle
Management
..Management of entire
document lifecycle from data
preparation to delivery
..Management of PIN block /
unblock process
..Release and revocation
process of security documents
Process Reporting
..Production data management
according to data privacy
policies
..Preparation of statistical and
administrative data
..Document generator for
issuance of process reports
TRACKSTAR | 3
Supported vendor of
personalization machines
..Datacard
..IAI Industrial Systems
..IXLA SA
..Mühlbauer
..Ruhlamat
..Others
Standard product workflows
..Identity Documents
..Passports
..Driver & Vehicle Cards
..Banking Documents
..Access Cards
..Others
Supported production
machine interfaces
..Quality assurance system
interfaces
..Packing‐, sorting‐ and delivery
system interfaces
Supported chip & card
operating systems
..Supports multiple smart card
chip platforms and card
operating systems
Security
..Data preparation and data
security according to the PCI
Data Security and ICAO
requirements
..Encrypted data‐and instruction‐
flow (data base and servers)
..User‐ authorization management
..Robust recovery in case of
process interruption
..Smartcard based logon
Architecture
..3-tier architecture
..Web clients
..SQL database
..Microsoft.NET
All information provided in this document is subject to change without any prior notice. The
information is provided in good faith and the publisher cannot be held liable for any discrepancies. No part of this document can be published without the authorization by Gemalto AG.
Gemalto AG
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5001 Aarau
Switzerland
Tel. +41 62 832 00 00
Fax +41 62 832 01 00
info@trueb.ch
www.trueb.ch
© Gemalto AG 03. 2015
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