PRESIDENT`S MESSAGE - Joplin Area Chamber of Commerce

SEP
Business
outlook
2015
September 2015
Business Outlook
testimonials
What can Business
EXPO do for you?
Page 16
PRESIDENT’S
MESSAGE
our members
announce
Did Chamber Receive Tornado
Recovery Funds From City?
p. 3
INSIDE
hot links 2015
Winners announced
PRESENTED BY
Joplin Area Chamber of Commerce | 320 East 4th Street | Joplin, MO 64801 | 417.624.4150
WWW.JOPLINCC.COM | FACEBOOK.COM/JOPLINCHAMBER | TWITTER.COM/JOPLINCHAMBER
1
September 2015
Business Outlook
Board of Directors
2015-2016 Executive Committee
David Glenn
CHAIRMAN OF THE BOARD
Karen Plott
CHAIRMAN ELECT OF THE BOARD
Randy Moore
PAST CHAIRMAN OF THE BOARD
James Richards
TREASURER
Louise Secker
VICE CHAIRMAN MEMBERSHIP/COMMUNITY DEVELOPMENT SERVICES
Kim Woodard
CO-VICE CHAIRMAN MEMBERSHIP/COMMUNITY DEVELOPMENT SERVICES
Clive Veri
VICE CHAIRMAN ECONOMIC/WORKFORCE DEVELOPMENT SERVICES
Lori Scott Dreiling
CO-VICE CHAIRMAN ECONOMIC/WORKFORCE DEVELOPMENT SERVICES
Directors Ex-Officio Directors
Gina AtteberrySam Anselm
Michael BeattyJohn Bartosh
Brad BeecherMike Gray
Brandon DavisLindsey Hayes
Donovan Edwards
Dr. Alan Marble
Jacqueline Hackett
Dr. Jennifer Methvin
Holly HukillMatt Proctor
Charles KeeterDr. Norm Ridder
Kelli PerigoMarilyn Ruestman
Gary PulsipherMichael Seibert
Joplin Area Chamber of Commerce Staff
Executive
Rob O’Brian, CEcD
PRESIDENT
Tonya Sprenkle VICE PRESIDENT
Lisa Kelly
EXECUTIVE ASSISTANT
Member Services
Ginger LaMar, IOM
Stephanie McGrew
Martha Getz
Cynthia Marlow
DIRECTOR OF MEMBER SERVICES & DEVELOPMENT
MEMBER EVENTS PRODUCER
MEMBER EXPERIENCE COORDINATOR
MEMBER SUCCESS STRATEGIST
Communications & Finance
Kirstie Smith COMMUNICATIONS DIRECTOR
Wendy Brunner-Lewis COMMUNICATIONS COORDINATOR
Cindy Weiss FINANCE DIRECTOR
Samantha Doubledee FINANCE COORDINATOR
Economic & Workforce Development
Steve Russell NEWMAN INNOVATION CENTER DIRECTOR
Kevin Welch
DIRECTOR OF BUSINESS ATTRACTION
Cary Beasley, IOM WORKFORCE DEVELOPMENT MANAGER
Mark Turnbull
DIRECTOR OF REGIONAL STRATEGIES
2
Administrative Support
Lea Schroer
NEWMAN INNOVATION CENTER ADMINISTRATIVE ASSISTANT
Melissa Winslow ADMINISTRATIVE ASSISTANT
Sponsors
Platinum Level
City of Joplin
Downstream Casino Resort
The Empire District Electric Company
KOAM-TV/FOX 14 – KFJX
Stronghold Data LLC
Chairman Level
AMI Radio Group
Commerce Bank
EaglePicher Technologies, LLC
Freeman Health System
General Mills
Joplin Floor Designs
Joplin Globe Publishing Company
Joplin Regional Business Journal
Joplin Supply Company
KODE-TV/KSNF-TV
Lamar Outdoor Advertising
Lancaster Signs
Mercy Hospital Joplin
Missouri Southern State University
Southwest Missouri Bank
US Bank, N.A.
President Level
BKD, LLP
Community Bank & Trust (CBT)
Roper Honda
Show Me The Ozarks Magazine
Director Level
Arvest Bank
Choice Marketing
Connell Insurance, Inc.
Innovative Objects
Lakeland Office Systems, Inc.
Motive Matters
Weed Whackers, Inc.
Joplin Area Chamber of Commerce
320 East 4th Street, Joplin, MO 64801
Phone: 417.624.4150
Fax: 417.624.4303
www.joplincc.com
/joplinchamber
/joplinchamber
PRESIDENT’S MESSAGE
September 2015
Business Outlook
Did Chamber Receive Tornado Recovery Funds From City?
Rob O’Brian, President
The recent state audit of the City of Joplin and, as a contractor, the Chamber’s
City funding for economic development, brought a question my way on another
topic. Did the Chamber receive any tornado recovery funds from the City? No.
The Chamber’s Business Recovery Fund, which was established immediately
following the tornado through the Chamber Foundation, was not linked in any
way to the City or to the City’s tornado relief fund. This fund was to help the
Chamber sustain through what was anticipated to be a need for increased efforts
as well as direct support for businesses that were damaged or destroyed by the
storm.
We eventually raised just under $1 million for the Chamber’s Business Recovery
Fund. The Foundation board, which is composed of members from the Chamber board of directors
including the treasurer, was and still is responsible for overseeing the use of the those funds. The
Foundation board authorized a loan fund for small businesses of nearly $250,000. We dedicated some
“first-in” funds to getting laptops to loan to businesses that lost all office equipment. We used funds to
hire and maintain additional staff to track the status of firms impacted by the tornado on a regular basis
(lots of phone calls for the first two years) so the great full-time staffers could spend face-to-face time
with our members and other businesses. We used funds to do a complete new strategic plan in 2012 with
a group called Market Street Services to reset our economic development program overall and define
specific things (like a loan fund) to help businesses recover. We have used some of the funds to help Joplin
Schools with Career Readiness and other programs that build the workforce.
A CPA conducts an annual audit of the Chamber, Chamber Foundation and the economic development
entities managed by the Chamber Foundation. As you might imagine, we had large influx of funds in
2011 and spent it in 2012 and 2013. That large swing in funds prompted an examination by the IRS early
in 2015. Our examination was conducted and all prior year returns were accepted as presented. The IRS
examiner had no recommendations for improvement. Even when our team asked for suggestions for
improvement, the auditor found nothing more to ask for from the Chamber or our CPA firm.
The Chamber has extensive controls in place for all entities and makes any changes as recommended
by our CPA. In fact, it may interest you to know our financial policies and procedures are extensively
reviewed by a committee of members with expertise every five years as part of our accreditation process.
Our polices and procedures receive high marks in the accreditation review by the U.S. Chamber of
Commerce and have been selected as “Best Practice” in our last two accreditation cycles.
If you have questions about the Business Recovery Fund or any part of the Chamber financials, please feel
free to call me at any time. It is your Chamber.
3
September 2015
Business Outlook
Butterfly Project Offers Larger-than-life Sculptures for Your Business, Home
It’s time for the Joplin Business Community to be JOPLIN PROUD and Spread
Our Wings - Fly High and Proud. You can support this by showing your colors
in the form of a beautiful butterfly exhibited at your business, your home
or other location in the Joplin area. These larger-than-life butterflies can be
purchased, decorated and displayed in conjunction with the tornado’s Fifth
Anniversary events.
Net proceeds of this project will help support a disaster conference to be
held May 2016. This conference is just one way we can “pay it forward” to
help better prepare others for what disasters might be in their future.
Spread Our Wings - Fly High and Proud is a project of the Joplin Area
Chamber of Commerce Foundation. We will take orders from now until
November 20, 2015. All orders must be PRE-PAID before your order can be
put into production.
All butterflies are being produced by Forged Waterjet of Joplin. They offer
some added customizations
beyond those included in the
order form; please indicate on the form if you choose to have them call to
discuss those options with you.
Find the order form at www.joplincc.com or call Tonya at 417.624.4150 for
4 more information.
Presented by
September 2015
Business Outlook
2015-2016 Executive Committee
Nicole Brown, Chairman
Brent Baker, Co-Chairman
Lindsey Hayes, Past Chairman
Shawn Daniel
Jake Heisten
Jennifer Little
Ryan Melton
Stephanie Onstot
Greg Sutton
Megan Tyler
Christina Williams
Message to the Network from Chairman
Nicole Brown
Have you ever thought about the habits, good or bad,
created at the office? How do the small things we do, like
looking for opportunities to share an encouraging word,
offering help with a project or going above and beyond
what is needed, affect our character? How does office
gossip, coasting or a negative attitude carry over to our
personal lives?
Margaret Thatcher is credited with issuing the warning
to “Watch your words for they become actions. Watch
your actions for they become habits. Watch your habits
for they become your character.” I hear many people say
their personal lives do not affect their work and vice versa.
However, studies clearly show it takes 21 days to create a
habit, good or bad.
I challenge you to join me in examining the habits
practiced at work, and choose one to focus on in
September. I look forward to hearing about your progress
and sharing my own.
YPN New Members
Raeann Brinley, Modine Manufacturing
Company
Katy Cooper, Camcor Environmental, LLC
ShaLynn Cooper, Camcor Environmental, LLC
Shyann Wilson, Camcor Environmental, LLC
Find out what the Chamber’s Young Professionals are doing at www.joplincc.com/young-professionals/,
on Facebook at www.facebook.com/joplinypn and on Twitter at www.twitter.com/joplinypn.
Ribbon Cuttings
Presented by
Ribbon Cutting pictures continue
on pages 6 and 7.
Briarbrook Country Club
Mark Tackett, Golf Pro and General Manager
502 Briarbrook Drive
New Membership
5
September 2015
Business Outlook
Ribbon Cuttings
Adelmo Family Care
John Good, Owner
1027 South Main Street, Suite 501
New Location
Joplin Festival Group
Mark Williams, Founder
Landreth Park
Wild Wild Joplin Days
Associates of Dental Arts
Gregory B. Kivett, DDS
525 West 32nd Street
Community Open House and Ice Cream Social
6
The Salvation Army
Majors Beckie and Doug Stearns
320 East 8th Street
Grand Opening of Family Store
Jimmy’s Egg
Dan Calhoun, Managing Partner,
Mendi Landgraf, Marketing Manager
1611 South Range Line Road
New Member, New Business
Joseph Properties, L.P.
Dr. Richard Joseph, Owner,
Debbie Dankelson, Manager
1801 West 32nd Street, Building C
Opening of Executive Center
Ribbon provided by Countryside in the City
Presented by
Missouri Southern State University
Dr. Alan Marble, President
3950 East Newman Road
Opening of New Residence Halls
Tri-State Area Contractors Association
United Way of Southwest Missouri
and Southeast Kansas
Duane Dreiling, Executive Director
3510 East 3rd Street
Installation of Born Learning Trails
Hire Advantage
Heather Griffith, Executive Administrator
1216 South Illinois Avenue
15-Year Anniversary
Monica Burlingame, Employment Recruiter
2024 South Maiden Lane, Suite 102
New Membership
SNC Squared
Joplin Area Habitat for Humanity
John Motazedi, Owner
706 West 26th Street
Launch of New JACC Website
September 2015
Business Outlook
Scott Clayton, Executive Director
2117 South Pearl Avenue
Four New Home Dedications
7
September 2015
Business Outlook
Our Members Announce presented by
The Joplin Family Y is hosting Kidney Smart classes September
15 at 1 pm in the Downtown location. Attendees will learn how
kidneys function, the causes of chronic kidney disease, and
how medications, diet and nutrition work together to keep you
healthy. For more information, go to www.kidneysmart.org.
Freeman Health System President and Chief Executive Officer
Paula F. Baker has been elected by the Board of Trustees of the
American Hospital Association (AHA) as an at-large delegate
and member of Regional Policy Board 6. The AHA has nine
Regional Policy Boards that provide grassroots perspective
and insight on public policy requiring AHA advocacy. For more
information, go to www.freemanhealth.com.
Freeman Health System - Neosho was recently recognized
with an Excellence Through Insight award for Most Improved
Emergency Department Experience in the Small Hospital
category by HealthStream, Inc. For more information, go to
www.freemanhealth.com.
SNC Squared recognizes and congratulates Vickie Ezell on
her CompTIA HIT (Healthcare IT Technician) and HCISPP
(HealthCare Information Security and Privacy Practitioner)
certifications. For more information, call 417.622.0933.
Branco Enterprises, Inc., was recently ranked among
the Midwest Top Contractors in ENR Magazine. The top
100 Contractors in the Midwest were listed by annual
revenue. Branco was ranked 61st on the list. For more
information, go to www.branco.com.
Pro Musica presents the first concert of its 35th season: The
Brentano String Quartet on September 24 at 7 p.m. at First
Presbyterian Church. The concert is open to the public at no
charge; donations appreciated. For more information, go to
www.promusicajoplin.org or call 417.625.1822.
“We R Here 4 U when U need us!” Did you know Uncommon
Orthodontics provides after-hours services? Want to know
more about this UNCOMMON service? Read their blog
post (http://uncommonortho.com/2015/05/after-hoursservices) to find out more. Or call Ashley, the after-hours
representative, at 417.625.1114 and let her know how she can
assist you today!
Adornable, Inc., has added two new services for customers:
Tuxedo rentals featuring Tuxedo Junction Oleg Cassini tuxedos
and suits. In addition, an online appointment system for bridal,
prom and special event alteration fittings is now available.
Customers may schedule a convenient appointment time from
their smartphones or computers. The system may be accessed
via Facebook (Adornable Embroidery & Alterations) or via
www.adornable.com. Call 417.206.2300 or email adornable@
8 sbcglobal.net.
Scott Garrie was promoted to director of City of Joplin Parks
and Recreation. Garrie served as assistant director since joining
the City in 2014. For more information, go to www.joplinmo.
org.
The City of Joplin recently announced Mark Cannon is the new
fire training chief. Cannon recently retired from the Kansas City
department with 20 years of service, prior to joining the Joplin
Fire Department as its training chief. For more information, go
to www.joplinmo.org.
Higdon Florist is ready for fall! Check out the gorgeous fall
designs on Facebook and at www.higdonflorist.com. Stop in
and pick up a beautiful fresh arrangement from the cooler or
have a cheerful, happy bouquet sent to someone to color their
day. Debbie and Kara are wedding specialists and would love
to visit with you if you have wedding plans in your future. Call
417.624.7171 during or after hours. Remember, when you have
something to say, send a Higdon bouquet!
Bob and Annette Goodall, mortgage professionals formerly
with Heartland Bank, are now with Bank of Little Rock
Mortgage. They are still at the same two locations, 619
South Florida and 3625 East 20th Street, and offer the same
impeccable service and caring attitude with home purchases
and refinances. Real People…Real Results! For more
information, call 417.553.7725.
JoAnn Evans was honored with the Missouri Association of
Insurance Agents E. Ellwood Willard Outstanding Service Award
at the association’s recent Joint Leadership and Young Agents
Conference. Evans is vice president at Beimdiek Insurance,
where she specializes in Employee Benefits, Group Health,
Disability, Life, Dental, 401k, Worksite Marketing of Voluntary
Programs, Commercial Insurance and Workers’ Compensation.
For more information, go to www.beimdiek.com.
Forged Waterjet Fabrications welcomes everyone back to
school! They have a variety of fan gear items to help you show
support for your school: yard signs, door hangers, necklaces,
even light-weight spirit signs perfect for the football stands.
Waterjetting leaves endless opportunities for customized
fan gear. Check out their Facebook page to see what they’ve
created. Call 417.793.5744 or email forgedwaterjet@gmail.
com to design your personalized fan spirit items!
Join Hope 4 You Breast Cancer Foundation at Panera October
1 at 10 a.m. for a ribbon cutting ceremony and meet Honorary
Pink Ribbon Bagel Survivor Chair Jenny Parker. Panera will
donate 25 cents of each pink ribbon bagel sold to HOPE 4 You
October 1-31. On October 9, Panera will donate 100 percent of
sales of the pink ribbon bagel to HOPE 4 You. Also, on October
1, Show Me The Ozarks magazine will be set up for the annual
Pink Carpet “Covers for a Cause” event at the main entrance
“Joplin Voices,” a performance featuring the comedy of Michael
Kelly, will be held September 1 at 7 pm in the Chapel at Ozark
Christian College. Proceeds will benefit four local agencies:
Crosslines Ministries, House of Hope, Mission Joplin and
Watered Gardens. Kelly impersonates over 50 famous people
and transforms popular radio hits from the ‘60s to the ‘90s
with Christian themes. Tickets are $10. For more information,
go to www.JoplinVoices.com.
Children’s Haven is looking for well-qualified and energetic
volunteer tutors for the children staying with them, ages
kindergarten through high school. College students, retired
adults or just someone with the skills and time to help make
the school year a little brighter for these kids are needed!
If you are interested in making a difference or to find out
more about Children’s Haven’s services, call 417.782.4453 or
email childrenshaven@att.net.
Rapha House is one of three charities benefiting from the 2015
UnitedHealthcare Open Racquetball Championship Auction
that begins September 1. To learn how to participate and bid
on items in the online charity auction or to donate an item
for sale, go to www.auctionusopen.com. Rapha House is an
international organization that rescues children from human
and sexual trafficking and provides them a loving and safe
environment. For more information about Rapha House, go to
www.freedomforgirls.org.
Raise the Standard. Joplin Supply Company supports the
American Standard brand and its innovative green technology
without sacrificing style. Call Joplin Supply Company at
417.624.2422 to talk to the experts in the Galleria and learn
how you can make your home environmentally friendly and
beautiful.
Susan Adams has joined Joplin Workshops, Inc., as general
manager. Adams previously held the position of director of
human resources for Able Manufacturing & Assembly, LLC.
Joplin Workshops was founded in 1966 and is committed to
providing meaningful employment for the region’s disabled
community. For more information, call 417.781.2862.
The rapid growth of trackable online channels, content
and data has produced a more informed and evolved
targeted customer species. Learn how to identify your
targeted customer, cast out effective data-driven marketing
strategies, analyze the engagement and make refinements to
effectively improve your results. Join Innovative Objects/Blu
20 September 17 from 12-1 pm, with lunch provided, at the
Innovative Objects Event Center, 2340 South Range Line Road,
directly behind McAlister’s Deli. For more information and to
save your seat, visit www.gethooked.blu20.com.
Business Outlook
The Joplin Regional Business Journal welcomes Stacey Lindsay
as a reporter. Most recently, Stacey was an anchor and reporter
for Fox 14 and KOAM TV. For all of your business news, check
out www.jrbj.biz.
September 2015
of the Freeman Gift Gallery from 9 a.m.-5:30 p.m. Bring your
family, friends and co-workers, and for only $15 you can take
home a high-quality photo ready for framing! Show Me The
Ozarks will donate all proceeds on this day to HOPE 4 You. For
more information, go to www.hope4youbcf.org.
The 14th Annual Tri-State Area Contractors Association Pig
Roast is September 10 from 6-10 pm at 5305 County Road 175
in Carthage. $25 per person (designated drivers get $5 off)
includes barbecue dinner, bottomless beverage cup and live
music by Big Smitty. For more information, call 417.627.9392.
Local businessman Dana Snodgrass, owner of Snodgrass
Collision Center, was recently presented the 2015 Eagle
Legacy award. The Joplin Schools Board of Education award
recognizes a community member who is a tireless advocate for
the betterment of Joplin students, has had a lasting impact on
local education and has worked on improving the community
through involvement in service to Joplin Schools. For more
information, go to www.joplinschools.org.
The Joplin Festival of the Arts will be held September 19 and is
brought to you by the Kiwanis Club of Joplin, Joplin Regional
Artists Coalition, Connect2Culture and the George A. Spiva
Center for the Arts. All proceeds go toward the Joplin Kiwanis
Club’s children’s fund. The event is free and open to the public
between 4th and 6th streets in historic downtown Joplin from 10
am to 6 pm. For more information, go to www.joplinartsfest.
com.
Community Support Services of Missouri will host the
2015 Carl McConnell Memorial Golf Classic September 25
at Briarbrook Golf Course. Entry fees are $85 per player;
registration and breakfast begin at 6:30 a.m., followed by
an 8 a.m. shotgun start. Registration fee includes breakfast,
snack, lunch and one mulligan per player. Hole sponsorships
are available for $100 each. Proceeds help support services
for local children and adults with developmental disabilities.
Register your team today at www.cssmo.org or by phone at
417.624.4515, ext. 112.
Binky Guy T-Shirts and WiseApp Inc., teamed up to help
United Way of Southwest Missouri and Southeast Kansas
with an “I Am Joplin” t-shirt contest. During July, the public was
encouraged to submit a t-shirt design, and a design by Nathan
Mills of Joplin was chosen. All proceeds from t-shirt sales will
benefit United Way. The shirts come in gray or white. They are
$20 and are available for purchase at http://binkyguy.bigcartel.
com/. The shirts are available for pre-order until September 18.
The Chamber is interested in your business. If you won an
award, opened another office or are planning an event,
let us know. We want to share your accomplishments
and events with your fellow members! For our next issue,
submit your announcement to wendy@joplincc.com by
September 10. Please include “Our Members Announce”
in the email subject line. Find all our members in our
online Membership Directory.
9
September 2015
Business Outlook
Welcome New Members
Crosslines Ministries
Food Pantry/Social Services/Non-Profit Organization
P.O. Box 1242
Joplin, MO 64802-1242
417.782.8384
www.crosslinesjoplin.org
Kathy Lewis, Executive Director
Sponsor: Cynthia Marlow, JACC
Federated Insurance Co.
Insurance
1715 Rex Avenue, Suite 406
Joplin, MO 64801
816.820.3028
www.federatedinsurance.com
Logan Wiltfong, Marketing Representative
Sponsor: Cynthia Marlow, JACC
Felicity Engraving & Etching LLC
Etching and Engraving
2122 Odessa Street
Joplin, MO 64801
417.206.0505
Kellie and Chris Reynolds, Owners
Sponsors: Guy Voltz, Cell Phone Medics; Cynthia
Marlow, JACC
General Pallets/Ozark Wood Products
Material Handling/Pallet Manufacturer
223 West Splitlog Avenue
Goodman, MO 64843
417.648.1225
www.generalpallets.com
Phil White, Owner/President
Sponsor: Cynthia Marlow, JACC
YouNique Ent, LLC
Public Relations/Marketing/Event Planner
1209 South Pennsylvania Avenue
Joplin, MO 64801
417.396.8047
www.youniqueent.wordpress.com
Lori Rose, Owner/President
Sponsor: Cynthia Marlow, JACC
Lovie’s Recycled Weddings
Resale Shop
926 South Main Street
Joplin, MO 64801
417.529.2444
Pamela Ellis, Owner
10 Sponsor: Cynthia Marlow, JACC
4 State Insurance Agency, Inc.
Insurance
301 East 32nd Street
Joplin, MO 64804
417.624.5757
www.4stateins.com
Margaret Rutherford, Owner
Mitch Horner, Agent
Sponsors: Mitch Horner, 4 State Insurance Agency,
Inc.; Ginger LaMar, JACC
Crabby’s Seafood Bar & Grill
Restaurant/Bar
815 West 7th Street
Joplin, MO 64801
417.206.3474
www.crabbysjoplin.com
Damien Tiregol, Owner
Sponsors: Josh Long, Forged Waterjet Fabrications;
Cynthia Marlow, JACC
The Chamber’s Board of Directors and staff are pleased
to welcome our newest Chamber members. Please keep
these and all members in mind when looking for goods
and services. Visit the Chamber’s online member directory
at cca.joplincc.com/businesssearch.aspx.
Invite your clients or vendors to join the Chamber. Contact
Cynthia Marlow at 417.624.4150 or cynthia@joplincc.com.
Our SW Missouri facility specializes in hardwood pallets
providing standard 48x40 GMA and similar modified sizes
CONTACT: Phil White
479-648-1225
phil@generalpallets.com
479-648-3013 fax
www.generalpallets.com
Insurance you can design to meet your ever-changing needs.
• Business or Commercial
• Call for a Farmers Friendly Review®
• Evening Appointments
September 2015
Business Outlook
LINDA TEETER, LUTCF
www.farmersagent.com/lteeter
1321 ILLINOIS AVE • JOPLIN, MO 64801
Call 417-781-4820 today for Auto, Home, Life and Business.
Audio / Video Systems
Pro Audio Equipment
Camera Systems
Healthcare Communications
Elite Commercial
Audio/Video Sales & Service
Toll Free: 800-621-5256
Local: 417-869-0770
aaius.com
proaudiosuperstore.com
2120 S. Roosevelt Suite 3
Joplin, MO 64804
PAINT
THE TOWN
GREEN
& GOLD
Register your business today at
www.mssu.edu/paintthetown
Judging will be on October 19 & 20
The deadline for registration is October 16
This year the first 30 registered participants will
receive a starter’s kit which includes:
(1) 24” x 10” Yard Sign
(1) 500’ Roll of Green Streamer
(1) 500’ Roll of Gold Streamer
(2) Pom Poms
(1) Yellow Window Marker
(1) Green Window Marker
For more information, visit www.mssu.edu/paintthetown
or call 417-625-9669
11
September 2015
Business Outlook
THANK YOU FOR RENEWING
THANK
YOU FOR RENEWING
ABE Painting...................................................................................
2012
Able Manufacturing & Assembly, LLC.................................. 1986
Adelman Travel.............................................................................. 1989
Advance Family EyeCare............................................................ 2003
AQSS Area Quality Senior Services........................................ 2014
Aspire of Southwest Missouri.................................................. 2010
Atlas Risk Management, LLC.................................................... 2005
Bryan Barnes, D.O......................................................................... 1999
Binky Guy Custom T’s.................................................................. 2011
Briarbrook Country Club........................................................... 2014
Cartridge World............................................................................. 2006
Choice Technology, LLC............................................................. 2013
Construction Adventures, Inc.................................................. 2006
Dentures and Dental Services................................................. 2013
E Market Solutions....................................................................... 2011
Enterprise Rent-A-Car................................................................. 1993
Frank Fletcher Super Center.................................................... 1983
Girl Scouts of the Missouri Heartland.................................. 1990
Granny Shaffer’s Restaurant..................................................... 1995
Heart of America Beverage Company, LLC........................ 1953
Henkle’s Ace Hardware............................................................... 2010
Hunter and Millard Architects, Inc......................................... 2014
IHOP................................................................................................... 2012
Impact Training and Development....................................... 2009
Joplin Industrial Electric............................................................. 1986
Acme Brick Company.................................................................. 1988
KOA Kampground........................................................................ 2004
Ad Systems, Inc.............................................................................. 1983
Millennium Tennis and Fitness Club, LLC............................ 1999
ADC Dental Group....................................................................... 1981
Mojo Burger Co............................................................................. 2013
Ray Alburty Company................................................................ 1973
National Health Care of Joplin................................................ 1982
Alert One Pest Control, Inc........................................................ 2008
Sara Newman................................................................................. 2007
Allgeier, Martin and Associates, Inc....................................... 1955
Oasis Salon and Day Spa........................................................... 2001
American Construction.............................................................. 1996
Pampered Chef - Sara Desmond, Ind. Director................ 2007
AMI Radio Group.......................................................................... 2001
Primary Residential Mortgage, Inc........................................ 2014
Andy’s Frozen Custard................................................................ 2012
Railroad Salvage and Restoration.......................................... 2006
Annie’s Baking, LLC...................................................................... 1952
S & S Security Systems................................................................ 2001
Area Agency on Aging............................................................... 1990
Sam’s Club #6415.......................................................................... 1993
Audio Acoustics, Inc.................................................................... 1986
SCORE of Southwest Missouri................................................. 2014
Autotronics, Inc............................................................................. 1967
Service Recycling.......................................................................... 2008
Baker Davis Roderique, CPAs, PC ........................................... 1955
Simmons Medical Clinic, P.A. - Galena................................. 2009
Beimdiek Insurance Agency, Inc............................................ 1988
Star Mechanical/Wholesale Supply...................................... 2012
Bicycle Specialists, LLC............................................................... 2009
The Stevenson Law Office, P.C................................................. 2013
Big Brothers Big Sisters of the Ozarks................................... 1997
Uncommon Orthodontics........................................................ 2014
BKD, LLP............................................................................................ 1962
Viking Line, Inc., dba Viking Trailways.................................. 1989
Blanchard, Robertson, Mitchell and Carter, PC................. 1974
Westside Collision Tire and Auto, LLC................................... 2010
Boy Scouts of America, Ozark Trails Council...................... 1994
Zahn Apartments......................................................................... 2007
Braum’s ............................................................................................ 1989
Briteway Building Maintenance............................................. 1993
Calendar of Events for September 2015
September 1
9 am
Leads Group One
Chamber Office
September 11
7:30 am
First (Second) Friday Coffee
City Pointe Beauty Academy
September 17
7:15 am
Good Morning Joplin
Ozark Christian College
September 2
9 am
Leads Group Three
Chamber Office
September 14
12 pm
Business EXPO Committee Meeting
Chamber Office
September 22
5:30 pm
Business After Hours
Abbey Title Company
September 7
Labor Day
Office Closed
September 15
9 am
Leads Group One
Southwest Missouri Bank—
McClelland Blvd.
September 23
9 am
Leads Group Two
Chamber Office
September 9
9 am
Leads Group Two
Chamber Office
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September 16
9 am
Leads Group Three
Keller Williams
September 30
10 am
Launch Pad Member Orientation
Chamber Office
September 2015
Business Outlook
Click here to download registration form.
What
Be part of the inaugural group of Missouri delegates of the Missouri Chamber of Commerce and Industry Advocacy Mission to
Washington DC on October 7-9, 2015. The Missouri delegation will meet with members of Missouri’s congressional delegation and
discuss, in person, federal issues that impact Missouri’s business community.
Agenda
Planned events include a welcome reception at the United States Botanic Garden as well as a legislative and issues update.
You can also dine with us at the International Spy Museum. Take your issues and concerns to Capitol Hill as we meet our federal
legislators.
Where
Hyatt Regency Washington on Capitol Hill
400 New Jersey Avenue, NW
Washington, DC 20001
202.737.1234
For overnight accommodations, click here to make reservations. Room block is active until September 14, 2015.
Additional Details
Rates are $399 per person (Delegates are responsible for making their own airfare and hotel arrangements.)
Cancellations must be made by October 1, 2015 to receive a refund. No-shows will be charged full registration fee. Substitutions are
welcome at any time.
For questions or further details, email tlong@mochamber.com or call 573.634.3511.
STATE OF THE LOCAL ECONOMY: A REPORT FROM YOUR CHAMBER
MSA is comprised of Jasper and Newton counties. Information is drawn from the U.S. Bureau of Labor Statistics.
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Free Market Physician
417.283.4953
www.freemarketphysician.com
New Member Spotlight
September 2015
Business Outlook
How is this different from a typical
family practice?
Patients and businesses pay a monthly
membership fee to receive superior
health care with 24/7 access to their
doctor. Being paid by the patient
or business versus an insurance
company, the physician is able to
GUARANTEE same-day appointments
as well as on-time visits. The
practice’s income is not dictated by
the number of patients they see in
a day, nor the unnecessary services
or tests administered for a higher
reimbursement.
Does this qualify as health
insurance?
No. We recommend that patients
combine their membership with a
lower level catastrophic plan to cover
an unforeseen major medical expense.
What is the monthly membership
cost?
Children $25; adults $60; family max
$200
What about the cost of labs and
prescriptions?
Labs and prescriptions are available at
WHOLESALE cost.
How does it work with businesses?
Businesses pay a discounted rate
for employees as part of a benefit
package.
Learn more at www.
freemarketphysician.com.
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2015 HOT LINKS ANNUAL GOLF TOURNAMENT
September 2015
Business Outlook
The sweet taste of a good drive
after the marshmallow long drive
contest.
Congratulations to Championship Flight winners in the morning:
First Place: Pinnacle Bank – John Lopes, Travis Spencer, Clay Tourney, Eric Hill
Second Place: Freeman Health System – Wes Braman, Jeff Carrier, Phillip McClendon, Terry Harris
Third Place: Arvest Bank – Larry Cowger, Kasey Cowger, Gary Greene, Jason Mickey
Championship Flight in the afternoon:
First Place: Freeman Health System – Blake Bard, Jeff Carrier, Troy D’Amour, Brandon Gibson
Second Place: Briteway Building Maintenance – Kevin Restivo, Mark McConnell, Kyle McConnell, Mark
Norris
Third Place: Midland Enterprises – Dustin Campbell, Evan Wood, Kenny Neal, Mike Meier
Presenting Sponsors:
Downstream Casino Resort
Freeman Health System
Gold Sponsor:
Joplin Supply Company
Hole In One Sponsor:
Roper Honda
Lunch Sponsor:
Rib Crib
Cart Sponsor:
Missouri Southern State University
Breakfast Sponsor:
Panera Bread
T-Shirt Sponsor:
Binky Guy Custom T’s
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September 2015
Business Outlook
What Can Business EXPO Do for You?
I got involved in the EXPO and the EXPO committee because I just wanted to help and get to
know others in the business community.
Now as a business owner, I know the benefits of networking and developing personal
relationships with other business professionals as well as people who live and work in the area. I
wanted to have a constant, always present and top-of-mind place with every individual of our
community, so when they are ready to buy, sell or survey anything,
they think of me. The EXPO is a great avenue for me to do that.
Being on the EXPO Committee and now serving as co-chair
allows me to give back to the community and develop relationships
with other like-minded individuals.
--Brian Atnip
MJ Surveying LLC & Keller Williams Realty of SWMO
I’ve been an exhibitor at Business EXPO for over a dozen years
and have always thought it was one of the most beneficial events
to be part of. The exposure to other businesses within the area
and the public has been priceless in promoting services. I wanted
to be on the committee, and once the opportunity arose, I happily
volunteered. This is my fourth year being a part of the Business
EXPO committee and I’ve enjoyed every minute of it. As chair this
year I’m so excited about what the committee has decided on for the theme and how we are
looking to mix it up this year.
JACC Business EXPO is the biggest expo of its kind in the area with more exhibitors, more
networking with Business After Hours, more exposure with a business day and a public day, and
of course, more fun with the use of themes. EXPO is our business community coming together to
interact, educate and promote services to other businesses and the general public while having
some fun. Who wouldn’t want to be a part of that?
--Kelli Norris
Mercy Hospital Joplin/Carthage
Let’s Put Joplin
#OnTheMap
We’re partnering with
Google to get every local
business on the map,
including yours.
Monday, October 5, 3:00pm-4:30pm
MSSU Connor Ballroom (Billingsly Student Center)
3950 Newman Rd, Joplin, MO 64801
Cost: FREE
Register online at mssutraining.com
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*Attendees are encouraged to bring a laptop. Limited number of laptops
available for use on a first come, first served basis.
By Karen Bradshaw, Director of the Center for Entrepreneurship, MSSU
When was the last time you
wrote goals for your business?
Do you have a clear vision for
your company? As Yogi Berra
once said, “If you don’t know
where you are going, you might
wind up someplace else.”
Companies often have
goals for increasing sales and
profits, gaining market share,
improving customer satisfaction
and hiring great people.
Within the last decade, more
companies have begun to set goals that concern being
socially or community minded, as well as becoming more
environmentally conscious.
Consider setting short- and long-term goals. Shortterm goals can be achieved within one year. You will
want to set long-term goals for the next three to five
years. Remember, many business strategies that are
implemented may take longer to succeed than were
previously planned. For example, it takes the average new
small business 18 months to reach break-even sales.
You may become aware of new ideas for expanding
your business as you start setting goals. You will need
to commit time to write your goals down and think
about how you will achieve them. Your goals will be the
starting point for developing a strategic plan that can
help your company thrive. You can focus your actions and
efforts toward attaining your goals instead of becoming
complacent.
Establish a system you will use to review your goals
periodically to see if you are achieving them. As you make
decisions on a daily basis, think about how your actions
are helping you meet your goals. A flexible strategy allows
you to follow your plan, making adjustments about what
is not working, but always keeping your goals in mind.
Consider measuring and tracking the outcomes of your
goals.
Good business goals are a component of your business
plan. This type of planning helps to reduce your risk of
failure and increase your ability to succeed. Effectively
communicating your goals and business strategy to your
employees is essential. To be able to implement a plan and
achieve your goals, employees must understand them and
believe they are achievable.
The SMART method is a
valuable tool for setting goals
that are specific, measureable,
achievable, relevant and time
oriented.
Specific goals describe
exactly what you want to accomplish. When you write
detailed goals, you can more clearly visualize
them and see how you can achieve them. A specific goal
would be to increase profits by 5 percent during 2016. You could then look at what strategies might help you accomplish this goal.
Measurable goals help you quantify your progress. If
your goal is to increase your revenue by $75,000 in 2016,
you might want to break your annual goal into quarterly
monetary goals to monitor your progress. Measure your
outcomes to see if you are accomplishing your goals.
Achievable goals are those you believe you can
actually reach. Your goal should be challenging enough
to keep you on track, but not so difficult you will be
discouraged. Can you reduce operating expenses by 15
percent during 2016? What plans would help you reach
this goal?
Relevant goals work toward your company mission
and vision. Your goals need to be relevant to what
your company does and what it can accomplish. Your
expectations for your company should be high; however,
they should also be attainable. If you set a goal to donate
$40,000 to your favorite charity, and you only have gross
sales of $50,000 a year, your goal is unrealistic since you
may also have a relevant goal of being profitable in order
to stay in business.
Time-oriented goals allow you to set deadlines or
timeframes in which to accomplish each goal. Openended goals encourage you to procrastinate. If your goal
is to have a new product line introduced by your company,
make certain to indicate by what date you want to
accomplish this goal.
Use some common sense and think of reasonable
goals you can actually achieve. Set goals that help you
achieve success, and review your goals on a regular basis.
According to Ralph Waldo Emerson, “We aim above the
mark to hit the mark.”
September 2015
Goal Setting for Success
Business Outlook
17
September 2015
Business Outlook
Serve on a City of Joplin Board or Commission
Whatever your interest, the City probably has a place for you to
serve. Boards and commissions range from the City Tree Board
and Conventions & Visitors Advisory Board to Historic Preservation
and Traffic Commission. You must be a registered Missouri voter
to apply. Find the complete list of boards and commissions, and
the online application form, at www.joplinmo.org under the
“Government” tab.
Small Business & Technology Development Center
Missouri Southern State University
The Robert W. Plaster School of Business
3950 Newman Road, Joplin, MO 64801-1512 Phone: 417.625.3128 Fax: 417.625.9782
STARTING A SMALL BUSINESS: THE FIRST STEPS
Sept. 18 (Friday), 1:30-4:30 p.m.
Location: Plaster Hall, Room 108, MSSU
Cost: $29/person
MICROSOFT EXCEL LEVEL 1
Sept. 22 (Tuesday), 1:30-4:30 pm (Day 1);
September 24 (Thursday), 1:30-4:30 pm (Day 2)
Location: Plaster Hall, Room 320, MSSU
Cost: $119/person
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TINY CHIP, BIG LIABILITY - Sponsored by
Arvest Bank
Sept. 22 (Tuesday), 8-10 am
Location: Joplin Area Chamber of Commerce Empire
Room, 320 East 4th Street
Cost: No cost; preregistration required at
www.mssutraining.com
Find the full schedule of workshops at
www.mssutraining.com.
First Friday Coffee
Good Morning Joplin
Thursday,
September 17
7:15-9 a.m.
Friday, September 11
7:30-8:30 a.m.
Presented by
Sponsored by and located at
City Pointe Beauty Academy
501 South Madison Avenue, Suite C,
Webb City
RSVP by September 9
at www.joplincc.com
or 417.624.1996.
Presented by
Business After Hours
September 2015
Business Outlook
Sponsored by
7:15 a.m. - Breakfast | $12 at the door or if invoiced
7:30 a.m. - Program | $10 if prepaid online only
Located at
Ozark Christian College Multi-Purpose Center
1111 North Main Street
RSVP by September 14
at www.joplincc.com or 417.624.1996
THANK YOU!
Presenting Sponsor
Tuesday, September 22
5:30-7 p.m.
US Bank, N.A., Chairman Sponsor,
for helping us communicate with
our members!
Sponsored by and located at
Abbey Title Company
2902 Arizona Avenue
RSVP by September 18
at www.joplincc.com or
417.624.1996.
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