PRINT STREAM USERGROUP

PRINT ST RE AM
USE RG RO UP
PR I N T ST R E A M
U SE R GR OU P
Introduction
Membership Information
Member Benefits
Access to Monthly EFI Training
Admission to Semi-Annual Meeting
Discount on Connect Registration
Benefactor of the Escrow Agreement
Member-Only Forum
Voting on Non-Paid Enhancements
How to Become a Member
Member Opportunities and Responsibilities
Registering for Connect
Escrow Agreement
Charter of the PSUG
Contact Information
PSUG Board
PSUG Members
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INTRODUCTION
We are happy you have chosen to become a member of the
PrintStream Users Group (PSUG)!
PSUG has been active for approximately 14 years. The purpose
of this group is to facilitate the exchange of information among
the users of the system. In addition, we are responsible for
guiding EFI/PrintStream on future development by managing
and prioritizing enhancements based on the requirements of
the members.
As you know, in 2011 Streamline and PrintStream were
purchased by EFI. Today the company is known as PrintStream/
EFI. This transition gave our group the opportunity to change
and redefine our activities, roles and responsibilities to active
members. Not only do we want to continue to deliver value,
but also increase the knowledge and number of members going
forward.
Over the years we have attempted varied methods of
communication, meeting formats and content. Things today
look quite different than when PSUG was formed. We will
continue to change in order to remain relevant and bring value
to our membership.
This year will see the addition of a technical board member to
address our growing needs in this area. Also, a new website
is being built to consolidate and make communicating easier
and information more accessible. Finally, half your executive
is changing. With change come new and better ideas for the
future. Perhaps the biggest change is a re-evaluation and
establishment of “who we are” under the EFI umbrella. The
most significant change is the management of all non-paid
enhancements by the users group.
For those of you who are receiving this because you have
recently become a new member we trust it will help you
become familiar with how we operate as a users group. If you
are already a member, this guide will help clarify the value of
continuing to be a member.
Our hope is that you are able to bring excellent value back to
your organizations by being a part of the PSUG. This package
will provide information, define value, give instruction and
contact information.
Again, thank you for your interest in PSUG. Remember, we
are here to help one another succeed through sharing our
experiences and group networking.
Your Executive,
Mike Fehr
Sheri Contino
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Don Koubsky
Cecylia Cackowski
M EM B ER SH I P I N FOR M A TI ON
M e mber B e nefi ts
A ccess to M onthl y EFI Tr a i ni ng
EFI offers 1 free monthly training class to all paid members of
PSUG. This is a $150 value each month. Each member company
can save up to $1800 annually if they participate in each
session.
A dmi s si on to S e mi -A nnua l M e eti ng
Each fall a (semi-annual meeting) will be held in conjunction
with Graph Expo. As a member you have access to this
meeting where the enhancements list is reviewed and EFI will
provide a general update. Remember, PSUG is responsible for
enhancements and your participation is needed.
D i s count on C onnect R e gi s tr ati on
When registering for Connect, members will receive a $100
discount. A discount code is provided by the PSUG executive in
their initial conference emails. This applies for every participant
from a member company. If a member company sends two
participants to Connect, their annual member fees of only $250
are almost paid.
B enefactor of the Es cr ow A gr eement
Several years ago a two-party escrow agreement was
established between Streamline Development, LLC and DSI
Technology Escrow Services. If you are a paid member you
become a benefactor of this agreement. This allows access to
the source code under certain conditions such as the software
no longer being supported, or the company no longer being in
existence (see the agreement for details).
M e mber -Onl y For um
As part of the new PSUG website (http://printstreamuser.com),
there is a member-only forum. As a member you can log in and
collaborate with your fellow PrintStream users. By using the
forum, you will receive the benefit of a knowledge pool, posting
information, and helping others succeed by maximizing the
power of the software.
Voti ng on N on-Pa i d Enhancements
Since EFI’s purchase of Printsteam, PSUG has become
responsible for the management of all non-paid enhancements
to the system. EFI has commited to allocated time development
of the system and PSUG is responsible to collect, develop the
scope and prioritize enhancement requests. As a member
you have a voice in this by voting for your most important
enhancements at our semi-annual meetings.
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M E M B E R S H I P I N F OR M A TI ON
H o w t o B ec ome a Me mbe r
& S t a y in g C onne c te d to othe r M ember s
There are several ways you can let us know you are interested.
The most direct way is to contact our Treasurer, Sheri Contino.
Her email address is scontino@msp-pgh.com, may also reach
her by phone at 724-371-3268.
We have a members-only group on LinkedIn. Search for “EFI
PrintStream User Group” and request membership. Once you
have signed up and paid your annual membership dues, we can
give you access.
PSUG has a website located at printstreamuser.com. You can
also request membership here. Once you become a member,
you will be able to post within the members-only forum.
You will also be able to submit enhancement requests to be
considered for sponsorship by the group.
Once you are a member, and have paid your annual dues of
$250.00, you will receive access to all communication.
The PrintStream User Group is a non-profit, tax-exempt 501(c)
(6) corporation, registered in the state of Delaware. Should
your company require a US IRS W-9 form in order to process
payment, please contact Sheri Contino.
Checks should be made out to “PrintStream Users Group” along
with a completed membership form to:
Sheri Contino
MSP
155 Commerce Drive
Freedom, PA 15042
You can also pay your annual dues using a company credit card.
Please contact Sheri Contino at 724-371-3268 to arrange secure
payment.
Remember, you must remain current with your annual dues in
order to continue receiving the benefits of membership!
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M EM B ER SH I P I N FOR M A TI ON
M e mber Oppor tuni ti es & R esponsi bi lities
PSUG members have a unique opportunity to connect and
communicate with other members, as well as the developers
and management of EFI/PrintStream.
However, we are not a part of EFI/PrintStream, so we require
volunteers from our membership in order to conduct the
organization’s business and operations.
Some of the ways in which you can get involved with PSUG:
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Become an active forum participant
Volunteer to be in a Focus Group or define an
Enhancement Request List
Participate in monthly webinars
Advocate PSUG within your company – invite other
colleagues to participate in Forums, webinars, and
enhancement requests
Attend CONNECT and / or Graph Expo. CONNECT is
the annual EFI conference taking place in the spring,
and also one of the two in-person PSUG meetings we
have yearly. The other will take place at Graph Expo,
held in the fall.
Present a case study during the “Innovative Uses of
PrintStream” session during the Connect conference
Your primary responsibility as a member of the PrintStream
User Group is to be actively involved – and to pay your
membership dues. Without your support, we cannot continue
to offer the benefits of membership.
R egi s ter i ng for C onne ct
EFI Connect will be held April 10-13, 2012, in Las Vegas. The
Connect conference is an excellent opportunity to expand
your knowledge of industry processes with special sessions
focusing on PrintStream. The PSUG sessions will also give you
an opportunity to learn how other businesses are dealing with
many of the same challenges you face on a daily basis. As a
PSUG member, you’ll have an opportunity to provide input on
the future enhancements for the EFI tools we use.
To register for Connect, visit http://w3.efi.com/connect. If you
are a currently paid up member of PSUG, you will receive a
$100 discount off your registration fees. Contact Sheri Contino
at scontino@msp-pgh.com for details and your registration
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ES C R OW A GR EE MEN T
In May of 2002 a two-party Escrow Agreement was put in place
between Streamline Development and DSI Technology (Iron
Mountain). The purpose of the agreement was to create a way
users would be able to continue functioning and using the
software should Streamline no longer exist or not be able to
support the software. The solution was an Escrow Agreement,
with paid up members being the beneficiaries.
On a regular basis, the latest copy of the source code is
deposited into the Escrow. This is held in escrow and only
released under certain conditions which include:
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EFI asking for it to be released to a specific or all
beneficiaries
System is no longer supported
You membership fees helped develop and support this valuable
Escrow Agreement. Remember that in order to be considered a
beneficiary, your annual membership must be current.
This is an insurance policy that enables companies to develop a
new long term strategy for their businesses.
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C H A R TER OF TH E PSUG
I) Mission
A) The PrintStream User’s Group exists for the purpose of exchanging mutually beneficial PrintStream information and
experiences, and to serve as an influential customer-based voice to Streamline Solutions.
II) Objectives
A) Exchange information, (ideas, problems, reports, system faults, experiences, resources, and questions) related to the use
of PrintStream products.
B) Influence the developmental direction of Streamline Solutions existing modules and proposed additional software
products.
C) Share experiences and ideas with peers and with Streamline Solutions.
D) Receive advance product design and information notification from the developer.
E) Benefit from PrintStream educational services, training and conferences.
III) Functions
A) Conduct meetings, discussion groups, forums, panels, lectures, and other similar programs concerned with the
development and exchange of research and technical data related to Streamline Solutions products.
B) Establish procedures for the communication of information to members.
C) Afford opportunities to all members to make known their suggestions for modifications and enhancements.
D) Provide Streamline Solutions management an organized opinion relative to recommended enhancements, policy
changes, extensions, or new software.
IV) Bylaws
A) Executive Committee
1) President
(a) Presides at scheduled meetings.
(b) Assists all officers in the performance of their responsibilities.
(c) Provides leadership and direction.
2) Vice President
(a) Plans meetings, topics, featured speakers.
(b) Responsible for processing all requested charter modifications.
(c) Responsible for any elections required.
(d) Prepares the nomination slate for future officers.
(e) Help PrintStream coordinate meeting arrangements and setup.
(f) Serves as chairperson in the absence of the president.
3) Secretary
(a) Responsible for current membership list.
(b) Processes new applications.
(c) Handles all association correspondence.
(d) Responsible for all material published by the organization.
(e) Responsible for minutes of each user group meeting and the timely dissemination thereof to the membership.
(f) Maintains the historical records for the Group.
(g) Responsible for counting and reporting of votes on any issue or election.
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C H A R T ER OF T H E PSU G
4) Treasurer
(a) Creates invoices and collects annual dues and conference fees when applicable.
(b) Administers the user group accounts.
(c) Reports the current status of all accounts and related income and expenditures at each meeting.
(d) Prepares and files all necessary regulatory information and tax returns.
B) Information on Positions
1) Length of term for all offices will be two years. The vice-president will move to the position of president at the end
of his/her term subject to confirmation by the membership. 2) The president and vice president can serve no more than three consecutive terms, subject to the confirmation of the
membership at the expiration of each term.
3) Officers are elected as individuals and no individual can concurrently hold more than one office.
4) Special elections will be conducted at the meeting following any officer’s resignation, or at a special meeting called
by a quorum of the membership.
5) Special elections may be held electronically without the need for a physical meeting. Votes shall be cast electronically
addressed to an officer designated by the Executive Committee. In the absence of a Secretary, the most senior
remaining officer shall be responsible for the counting and reporting of the votes to the membership.
6) The term for an officer elected through a special election will coincide with the term of the officer being replaced.
7) There shall be no more than one elected officer from any member company.
8) The election of officers will take place at the annual conference
9) For normal and special elections, an officer’s term will begin immediately following the election meeting.
V) Membership
A) Overview
1) The requirement for membership shall be any individual employed or contracted by a member company that is a
licensed user of PrintStream.
2) Membership in the organization is not required in order to attend meetings. However, non-members must either
be accompanied by a member or have contacted and received written approval of one of the officers prior to the
meeting. An additional fee may be assessed to such non-members to cover the cost of services provided by the
Group.
B) Membership Application
1) A prospective member company shall complete a membership application in order to become a regular member.
2) Such application shall be reviewed by the Secretary for completeness, verification of PrintStream license and receipt
of membership dues.
3) Upon approval by the Secretary, the new member company shall be notified of its status and the general membership
notified of the new member company.
C) Voting
1) Application issues & enhancements and meeting topics & matters
(a) All voting shall be done informally by a show of hands to be counted and recorded by the Secretary. A simple
majority of the votes cast by the member companies in attendance at a meeting will decide an issue.
(b) A member company must be present to vote.
(c) One attendee from each member company shall cast the vote for said company.
(d) Issues presented to Streamline will be prioritized at the meeting based on the voting outcome.
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C H A R TER OF TH E PSUG
2) User Group business and Officer elections
(a) A quorum of at least 50% of the member companies shall be required on all votes. A simple majority of the
votes cast by the member companies will decide an issue.
(b) A company need not be present at a meeting to vote. If a company is not present at a meeting, it shall be
permitted to vote either by telephone conference call during the meeting, by overnight mail or U.S. mail or
electronic mail within five (5) business days of said meeting.
(c) Matters raised by the Executive Committee, which require a vote outside of a normally scheduled meeting,
shall be done electronically and decided by a simple majority vote of those responding within 5 business days
of the request for vote.
VI) Dues and Group Expenses
A) Membership dues shall be $250.00 per year per Member-Company. In addition, member companies will pay an attendee
fee for each employee/consultant attending each meeting. Attendee fees will be established prior to each meeting.
B) Non-payment of annual dues within 60 days of the date of assessment will automatically result in membership
termination.
C) Membership dues may be increased or decreased at any regular meeting of the group by an amount agreed upon by a
vote of the membership.
D) Upon a majority approval of the member companies attending any meeting, the group may assess a special or one-time
fee to provide funds for a specific and unusual purpose.
E) The member companies attending each meeting shall be responsible for incidental and direct expenses incurred for each
meeting. Examples would be:
(a) Meeting rooms.
(b) General refreshments for meetings, not to include meals.
(c) Out-of-pocket costs incurred by host companies.
F) Member companies will be responsible for any and all administrative costs of the group
G) All members shall be responsible for their own costs of transportation, meals, and lodging.
H) The Treasurer and one other elected officer shall approve all costs incurred by the group.
I) All host companies shall operate within a pre-approved budget as set by the Executive Committee. Any costs in excess of
the budget shall be pre-approved by two members of said committee.
VII) Meetings
A) Meetings will be held annually or more often if the majority of the membership agrees.
B) Notification of meetings will be by email and will include meeting date, time, location, agenda and other pertinent
information.
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C O NT A C T I N F OR MATI ON
PS U G B o a r d
Pr e s id e n t
Mike Fehr
Friesens Corporation
One Printers Way
Altona, MB CAN
R0G 0B0
204.319.8126
mikef@friesens.com
Vic e Pr e s i de nt
Don Koubsky
World Marketing, Inc.
10918 Emiline Street
Omaha, NE 68128-5747
402.408.1453
dkoubsky@worldmarkinc.com
Treasurer
Sheri Contino
MSP, Inc.
155 Commerce Drive
Freedom, PA 15042
724.774.3244 x1229
scontino@msp-pgh.com
Se c r e t a r y
Cecylia Cackowski
Diamond Marketing Solutions
280 Madsen Dr.
Bloomingdale, IL 60108
630.523.5383
ccackowski@dmsolutions.com
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PSU G M EM B ERS
COMPANY
C O N TA C T
PH ON E
EM A I L
ABR Services Janet Dalby
(703) 490-5559
janet@abrservices.com
Advanced Digital
Printing Elazar Wadler
(718) 649-1500
x212
elazar@advanceddigitalprint.com
Alaniz LLC (Direct Mail
Holding )
Karen Kofoed
(319) 201-6107
kkofoed@alanizdirect.com
Business Ink Co. Pete Hausman
(512) 949-2215
phausmann@businessink.com
CJK Print
Possibilities John Krehbiel Jr.
(513) 561-6209
johnjr@cjkusa.com
Consolidated Graphics
Group Inc.
Rick Spector
(216) 426-5328
rspector@ctgadvisor.com
Darwill Press
David Vander Meulen
Gus Gutierrez
(708) 236-4990
(708) 236-4931
dvand@darwill.com
gguti@darwill.com
Design Distributors
Barbara Gudzik
(631) 242-4442
barbara@designdistributors.com
Diamond Marketing
Solutions
Cecylia Cackowski
(630) 523-5383
ccackowski@dmsolutions.com
Elanders Seiz Inc. Mark Angeli
(678) 232-0681
mark.angeli@elandersusa.com
EU Services
Paul Nicholson
Art Simpson
Bill Grover
(301) 795-6310
pnicholson@euservices.com
asimpson@euservices.com
bgrover@euservices.com
Foster Printing Brooke Kubath
(219) 879-8366
brookek@fosterprinting.com
Focus Direct Inc.
Kerry Tippens
(800) 299-9185
Friesens
Corporation Mike Fehr
Charles Loewen
(204) 319-8126
(204) 324-6401
mikef@friesens.com
charlesl@friesens.com
Gabriel Group
Dana Watson
Carla Girardies
(314) 743-5740
(314) 743-5700
danaw@gabrielgr.com
carlag@gabrielgr.com
GLS Companies Jeremy Gilbert
(763) 535-7277
jeremy.gilbert@glsmn.com
Lloyd Schuh Company
Amy Schuh
(501) 374-2332
aschuh@lscmarketing.com
Mail America
Communications
Robert Smith
(434) 534-8028
rsmith@mail-america.com
Marketplace Direct Inc.
Jim Kaufman
Debbie Clingenpeel
Antonio Spagnoli
Doug Dawson
Mike Dresang
(412) 771-6650
jimk@marketplacedirect.net
dclingenpeel@marketplacedirect.net
aspagnoli@marketplacedirect.net
ddawson@marketplacedirect.net
mdresang@marketplacedirect.net
Mossberg & Company
Inc. Chris Roberts
Gary C Belting
(514) 289-9253
(574) 289-9253
croberts@mossbergco.com
gbelting@mossbergco.com
MSP
Sheri Contino
(724) 774-3244
x1229
scontino@msp-pgh.com
Northwest Mailing Service
Inc.
Donna Joss
Roxanne Rozman
(773) 237-2264
(773) 745-7968
dmjoss@nwmail.com
rrozman@nwmail.com
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PS U G MEMB E R S
COMPANY
C O N TA C T
PH ON E
EM A I L
Pareto
Gabe Mazzarolo
Richard Dunstall
(416) 918-6722
(905) 482-3536
gmazzarolo@pareto.ca
rdunstall@pareto.com
Presort Services
Inc. George Adam
(616) 293-7434
georgea@presortservices.com
(253) 813-9900
krancans@seattletimes.com
Rotary Offset Press
Sheridan Books
Inc. Barb Satterthwaite
(434) 358-1511
barb.satt@sheridan.com
Specialty Print
Communications
Cissy Petlenon
Adam LeFebvre
Rehan Razeak
Ann Miller
(847) 588-2580
cissyp@specialtyprintcomm.com
adaml@specialtyprint.com
rehanr@specialtyprint.com
annm@specialtyprint.com
Standard Offset Printing
(The Standard Group)
Suzanne Nye
Jeff Wampler
Joan Chappelle
(630) 375-6174
snye@standardoffset.com
jwampler@standardgroup.com
joanc@standardgroup.com
SuttleStraus Inc.
Ted Straus
Jim Tweig
(608) 850-2975
ted.straus@suttle-straus.com
jim.twieg@suttle-straus.com
TC Delivers
Eric Freeman
Gerald Hall
(904) 281-2604
(904) 224-1198
eric.freeman@tcdelivers.com
gerald.hall@tcdelivers.com
The Field Companies
Fulfillment Center
Inc. Kevin McDonald
(617) 926-5550
kevinm@fieldcompanies.com
Towne Inc.
Deborah Griffith
(714) 708-4030
debora.griffith@towne.com
(314) 776-5555
tkollmeyer@wilkesgroupusa.com
(402) 408-1453
dkoubsky@worldmarkinc.com
ckalisch@worldmarkinc.com
Wilkes Group
World Marketing
Inc 12
Don Koubsky
Chad Kalisch