American Medical Group Association

Transcription

10
reasons why you
should attend this
conference
1. This is the premier gathering of leaders from medical groups and health
systems, providing you with the perfect venue to exchange ideas and
strategies for success with your peers in similar organizations.
“The demands on medical group
leaders are so great that any time
out of the office for meetings has
to deliver tangible value. We find
that AMGA’s meetings routinely
provide new ideas to improve
the way our organizations deliver
high-quality health care to our
patients. In short, we can’t afford
not to be there.”
Thomas S. Nantais, MBA
Chief Operating Officer
Henry Ford Medical Group
2. New this year: Our exclusive executive track, specifically designed for
the highest leaders in the medical group and health system community,
offers content focused on strategic and leadership issues affecting your
organization.
3. Inspiring keynote speakers will share strategies for success from
other industries to challenge your thinking and drive breakthrough
innovations.
4. Two thought-provoking panels featuring top-level executives from
preeminent healthcare organizations offer both the payer and provider
perspectives on their vision for the future.
5. Over 22 hours of free-flowing and structured networking provide you
with frequent opportunities to exchange or develop fresh and creative
ideas with your peers on common situations.
6. Over 30 concurrent Peer-to-Peer Breakout Sessions led by AMGA
member groups and industry partners present insights from real-life
case studies that can inspire and advance change throughout your
organization.
7. Our highly rated Pre-conference Immersion Sessions provide
indispensable tools and takeaways in the areas of leadership
development, mergers/acquisitions, and improving patient experience
and engagement.
8. Leading industry stakeholders gather in the Exhibit Hall to demonstrate
tools that foster informed healthcare decisions to improve clinical
outcomes, accelerate efficiency, implement technology, and control
costs.
9. You can step back from your day-to-day routine and immerse yourself
in a dedicated learning environment, where you and your leadership
team can come away with dozens of fresh and creative ideas, explore
new value-based models, and tap into AMGA’s wealth of information to
further advance your medical group or health system.
10.This year’s AMGA golf tournament will be held at the prestigious Rio
Secco Golf Club, providing you and your colleagues the chance to
network with your peers prior to the conference in a more relaxed setting.
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AMGA.ORG/AC2015
AMGA 2015 annual conference
Dear Colleague:
You and your leadership team are invited to attend the AMGA
2015 Annual Conference (AC2015), March 23-26 in Las Vegas,
Nevada.
Each year, thousands of industry leaders from across the U.S.
gather at the AMGA Annual Conference, for what has become the
healthcare industry’s premier destination for education, networking,
and innovation. In a time of rapid and monumental change in health
care, this is the one conference you can’t afford to miss.
To help you meet the challenges facing your organization, we have designed an agenda
for AC2015 packed with real-life case studies from groups that are leading the way in
transforming the landscape to promote value and accountability in health care.
To kick off AC2015, AMGA has assembled a cohort of distinguished leaders from
Aetna, Humana, UnitedHealthcare, and other insurers to discuss where they see the
market going and how they are positioning their institutions to prepare for the future.
The following day, we will hear a panel of esteemed leaders from some of AMGA’s most
prominent organizations sharing their visions of what will be the key competencies
for succeeding in this new age of health care and providing provocative insights and
reactions to the payer panel.
Also, Gary Loveman, president and CEO of Caesars Entertainment, will draw on his
experiences serving on the Business Roundtable’s Health and Retirement Committee to
address why large employers need healthcare reform to succeed and how they are using
data to drive consumer behavior. To close AC2015, Erik Wahl, author and performance
artist, will challenge us to re-think the habits that made us successful in the past, disrupt
our conventional thinking, and find new and innovative solutions to timeless problems.
“Our group regularly attends
the AMGA Annual Conference
and participates in the program.
We always learn and share new
ideas to improve our practice
with other groups that share our
commitment to serve the best
interests of our patients.”
Robert E. Nesse, MD
Chief Executive Officer
Mayo Clinic Health System
In addition to these inspiring and informative general sessions, the conference
will offer you dozens of peer-to-peer breakout sessions led by thought leaders from
the nation’s top medical groups and healthcare delivery systems. As always, you will
have ample opportunity to meet with your peers and colleagues to exchange ideas
and solutions during both structured and free-flowing networking events. This is
continually one of the highest rated aspects of attending the AMGA Annual Conference.
AC2015 is your opportunity to be a part of the gathering of our country’s prominent
thought leaders as they chart the future of health care in the U.S. Make your plans to
attend today.
Sincerely,
Donald W. Fisher, PhD, CAE
President and Chief Executive Officer
American Medical Group Association
AMGA.ORG/AC2015
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who Attends the amga annual conference?
This conference is designed for the leaders of healthcare
organizations including:
• Integrated Delivery Systems
Running a healthcare organization takes a team effort and this
conference has been designed to address each level of your senior
leadership and management teams. The meeting’s practical advice,
cost-effective strategies, and real-world solutions will benefit your
organization’s:
• Accountable Care Organizations
•CEOs, Presidents, Board Chairs
• Hospital Systems, PHOs
•CAOs, COOs, Administrators, Executive Directors
• Academic/Faculty Practices
•Medical Directors, CMOs
• MSOs, PPMCs
•Accountable Care Officers
• Group Practices, IPAs
•Physician Leaders
Attendees by Organization Type
Academic/Faculty Practice
10%
Non-Affiliated Group Practice
31%
IDS/Hospital Affiliated
56%
IPA
3%
Attendees by Group Size (FTE MDs)
•Board Members
•Chief Strategy/Transformation Officers
•Compliance Officers
•Department Directors
•Information Systems Managers
3-50 Physicians 14%
51-150 Physicians 28%
•Pharmacy Department Managers
151-500 Physicians 36%
•Quality and Research Directors and Officers
501-1,000 Physicians
13%
•Senior Managers of Clinical Effectiveness
1,000+ Physicians
9%
Attendees by Function Area
Medical/Clinical Administration
28%
Clinical
9%
Finance
8%
Other
4%
Other Leadership
7%
Administration/Operations19%
Executive Leadership/Governance
25%
Follow @theAMGA on Twitter for the
latest updates on AC2015.
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•CFOs, Vice Presidents of Finance
AMGA.ORG/AC2015
•Human Resources Directors and Officers
•Marketing Directors and Officers
At times during the conference there will be as many as 11 sessions
presented concurrently. To ensure your organization maximizes your
conference experience, plan to bring your full leadership team. A group
discount is available.
general sessions
Tuesday, March 24, 3:30 p.m. – 5:00 p.m.
Wednesday, March 25, 8:00 a.m. – 10:00 a.m.
The Future of Payment Models: An Exploration of Best
Practices
Panel: Charles Kennedy,MD, MBA,
Chief Executive Officer,Accountable
Care Solutions, Aetna
Tim Rourke, Vice President of
Provider Development, Humana
Also invited: Executives from
UnitedHealthcare and other national insurers
Moderator: Jerry Penso, MD, MBA, Chief Medical and Quality
Officer, AMGA
Our healthcare system is experiencing some of the largest and
far-reaching changes in its history, especially in the proliferation of
new reimbursement models. Overall, the impetus for these changes
is a positive motivator, creating a mandate for accountability and
quality to focus on value for patients. However, while positive, these
changes will require medical groups and health systems to redesign
their operations and processes to prepare for a value-based model of
reimbursement. In this interactive panel discussion, we will examine
different models of payment that are driving this change—including
commercial and government ACOs, Medicare Advantage plans, and
government-sponsored payment programs—in order to give you the
information necessary to position your organization for success.
Healthcare 2015 and Beyond: What Will Be the Keys to
Success?
Panel: Richard A. Cooper, MHA,
Chief Executive Officer, The
Everett Clinic
Wyatt Decker, MD, Vice President
and Chief Executive Officer, Mayo
Clinic—Scottsdale
Nancy Schlichting, Chief
Executive Officer, Henry Ford
Health System
Charles W. Sorenson, MD,
President and Chief Executive
Officer, Intermountain Healthcare
Moderator: Donald W. Fisher, PhD, CAE, President and Chief
Executive Officer, AMGA
The Everett Clinic, Henry Ford Health System, Intermountain Healthcare,
and Mayo Clinic are widely recognized as among the preeminent
organizations in the healthcare industry. These groups set the standard
for physician leadership, innovative care practices, and award-winning
outcomes. At this one-of-a-kind discussion, the panelists will engage in a
candid conversation and address difficult issues, such as what they believe
will be the keys to succeeding in this new age of health care and what
necessary changes groups must be willing to make to keep their doors open
for patients in their communities.
Thursday, March 26, 8:30 a.m. – 10:30 a.m.
Why Employers Need Healthcare Reform to Succeed
Gary Loveman, President and Chief Executive
Officer, Caesars Entertainment
Healthcare costs remain the number one
cost pressure on U.S. businesses, making it
increasingly difficult to provide affordable care to
their employees. With the implementation of the
Affordable Care Act pushing more financial responsibility onto
consumers, patients will need to become even more engaged in their
healthcare decisions while employers and providers will have to
become more involved in helping them make these decisions. In this
presentation, Gary Loveman will share how the effective collection
and use of data can help drive consumer behavior. Additionally, he
will draw on his experiences serving on the Health and Retirement
Committee of the Business Roundtable, an association of chief
executive officers whose members lead U.S. companies with $7.4
trillion in annual revenues and more than 16 million employees, to
discuss how the healthcare system should be fixed to benefit the
patients and the employers for whom they work, with improved
quality and cost savings being the end goal for all.
Thursday, March 26, 3:30 p.m. – 5:00 p.m.
The Art of Leadership
Erik Wahl, Artist and Author of Unthink: Rediscover
Your Creative Genius
As the healthcare landscape continues to evolve, leaders
need to stay ahead of the curve by fostering a steady
stream of disruptive strategies creating unexpected
solutions. However, disruptive thinking requires a
culture of innovative leadership, one that can provide the framework and
motivation to generate those strategies and execute those solutions. To
thrive in this new era, healthcare leaders need to rethink the habits that
have made them successful in the past and challenge the conventional
wisdom and industry models that have defined their world for so long.
Through this inspiring and thought-provoking performance, Erik Wahl
will challenge the conventional, and make you wonder, “Why haven’t we
ever thought about our business and culture this way before?”
AMGA.ORG/AC2015
5
annual conference schedule
Sunday, March 22
Wednesday, March 25
1:00 p.m. – 5:00 p.m. AMGA Expanded Leadership
Council Meetings
7:00 a.m. – 8:00 a.m. Networking Continental Breakfast with
Exhibitors
• Chief Information Officers/Chief Medical Information Officers
• Marketing/Public Relations Directors
7:00 a.m. – 6:00 p.m. AMGF Silent Auction in Exhibit Hall
8:00 a.m. – 10:00 a.m. General Session: Healthcare
2015 and Beyond
Panel:
Richard A. Cooper, MHA, Chief Executive Officer, The Everett Clinic
Wyatt Decker, MD, Vice President and Chief Executive Officer,
Mayo Clinic – Scottsdale
Nancy Schlichting, Chief Executive Officer, Henry Ford Health System
Charles W. Sorenson, MD, President and Chief Executive Officer,
Intermountain Healthcare
Moderator:
Donald W. Fisher, PhD, CAE, President and Chief
Executive Officer, AMGA
• Chief Medical Officers/Medical Directors
10:00 a.m. – 10:45 a.m. • Human Resources Directors/Officers
10:45 a.m. – 12:15 p.m. Networking Discussion Groups by
Organizational Type
Monday, March 23
7:00 a.m. – 9:00 a.m. Focus Group Breakfast
(by invitation)
9:00 a.m. – 5:00 p.m. AMGA Leadership Council
Meetings
• Board Chairs/Chief Executive Officers/Presidents
• Chief Administrative Officers/Chief Operating Officers
• Chief Financial Officers
• Quality Directors/Officers
5:30 p.m. – 7:00 p.m. AMGA Board and Leadership Councils
Reception
Tuesday, March 24
Refreshment Break with Exhibitors
10:45 a.m. – 12:15 p.m. Executive Roundtable Discussion
Group: What Are the Keys to
Success?
(Special registration required)
12:15 p.m. – 2:00 p.m. Lunch with Exhibitors
7:00 a.m. – 1:30 p.m. AMGA Golf Classic at Rio Secco
Shotgun Start at 8:30 a.m.
2:00 p.m. – 3:15 p.m.
Executive Roundtable:
AMGA Legislative Update
9:00 a.m. – 3:00 p.m. Immersion Sessions
2:00 p.m. – 3:15 p.m. • Boot Camp: Exploring Mergers and Acquisitions
• The Patient Experience: A Critical Element in the Delivery of
High-Quality Care (IQL Semi-annual Meeting)
• Trends in Physician Governance: Taking Your Board to the Next
Level
3:30 p.m. – 5:00 p.m.
Opening General Session:
Future of Payment Models
Panel: Charles Kennedy, MD, MBA, Chief Executive Officer, Accountable Care
Solutions, Aetna
Tim Rourke, Vice President of Provider Development, Humana
Also invited: Executives from UnitedHealthcare and other national
insurers
Moderator: Jerry Penso, MD, MBA, Chief Medical and Quality
Officer, AMGA
5:00 p.m. – 7:00 p.m. AMGF Silent Auction in Exhibit Hall
5:00 p.m. – 7:00 p.m. Welcome Reception in Exhibit Hall
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AMGA.ORG/AC2015
Peer-to-Peer Breakout Sessions
A Blueprint for Building an Internal Quality and CostEfficiency Infrastructure
Timothy Harlan, MD, Assistant Dean for Clinical Affairs,
Tulane University Medical Group
Eric Gallagher, MBA, Director of Clinical Services and Payer
Contracting, Tulane University Medical Group
Understanding Measurement and Impact of Severity
of Illness in Your Patient Population
Judith A. Melin, MA, MD, Executive Director and Associate Chief
Medical Officer, Workforce Health, Lahey Health
Cindy J. Moran, CPC, Director, Professional Coding and Education,
Lahey Hospital & Medical Center, Lahey Health
Overcoming Psychosocial Hurdles During Transition
of Care Interventions
Matt Eisenhower, CMS Innovation Program Manager, PeaceHealth
Medical Group
Peter Rice, MD, Medical Director, PeaceHealth Medical Group
Access for the Future: Maximizing Patient
Satisfaction and On-Demand Care with a Multispecialty
Contact Center
Anna Roman, PhD, MPA, Senior Vice President, Administrative
Services and Physician Relations, UPMC Physician Services Division
Karen Shaffer-Platt, Vice President, Revenue Cycle/Patient Concierge
Services, University of Pittsburgh Medical Center
AMGA Federal Legislative and Regulatory Update
Chet Speed, JD, LLM, Vice President, Public Policy, AMGA
Grant Couch, Director of Government Relations, AMGA
Garrett Eberhardt, Legislative Coordinator, AMGA
Karen S. Ferguson, Director of Regulatory Affairs, AMGA
Christina Lavoie, JD, Assistant Director for Public Policy
and Operations, AMGA
James J. Miller, MBA, Director of Government Relations, AMGA
3:15 p.m. – 3:45 p.m. Refreshment Break with Exhibitors
3:30 p.m. – 5:00 p.m. Executive Roundtable:
Innovation and Leadership
3:45 p.m. – 5:00 p.m. Peer-to-Peer Breakout Sessions
The CHIPS Journey to Transform the Physician
Practice Model Across a Large Hospital-Based System
Beth Cafaro, JD, Vice President, Practice Operations/President, CHI
Physician Services
Richard Rolston, MD, President and Chief Executive Officer, Alegent
Creighton Clinic, Chair of CHIPS Board of Directors
Michael DeMott, MBA, Vice President of Client Management,
MedSynergies
Leading Change by Using Metrics to Focus on
Patient-Centered Service
Stephen Russ, MD, Associate Professor, Emergency Medicine,
Associate Chief of Staff, Vanderbilt Access Services, Vanderbilt
Medical Group
Paul Schmitz, MLAS, EPIC Certified, Director, Capacity Management
Department, Vanderbilt Access Services, Vanderbilt Medical Group
Charting a Course to Value: Redesigning the Delivery
of Care to Improve Patient Outcomes and Capture Value
John J. Walker, MD, CPE, Chief Health Enablement Officer and Chief
Operating Officer, Cornerstone Health Care
Patient Engagement and the Learning Organization:
Lessons, Outcomes, and Next Steps
Valerie Overton, DNP, Vice President of Quality and Innovation,
Fairview Medical Group
Building a High-Performance Integrated Population
Health Infrastructure
Betsy Hampton, RN, MBA, Vice President, Population Health,
Reliant Medical Group
Juliana Hart, BSN, MPH, Director of Provider Solutions, Verisk Health
Succeed with Population Health Management in a
Fee-for-Service Environment While Transitioning to ValueBased Care
Michael J. Tronolone, MD, MMM, Chief Medical Officer,
The Polyclinic
Michelle Matin, MD, Associate Medical Director for Quality,
The Polyclinic
Promoting Engagement, Leadership Development,
and Strategy Through Effective Physician On-Boarding
Steven K. Schmitt, MD, Vice Chair for Professional Staff Affairs,
Medicine Institute, Cleveland Clinic
J. Harry Isaacson, MD, Executive Director of Professional Staff
Leadership Development, Cleveland Clinic
Engaging Physicians in Leadership: Tapping into Our
Intrinsic Motivation
Alfred Seekamp, MD, Chief Medical Officer, The Vancouver Clinic
SESSION TRACK KEY
Population Health
Efficient Operations
Governance and Strategic
Planning
Value-Based Care
Sustaining a Workforce
Legislation and Regulation
AMGA.ORG/AC2015
7
annual conference schedule
Primary Care Provider Teams: Developing a
Collaborative MD and APN/PA Model
Joseph A. Bianco, MD, FAAFP, Division Chief, Minnesota Regional and
Community Clinics, Essentia Health
Christie Erickson, RN, CNP, APN/PA, Clinical Education Coordinator,
APN/PA Council Chair, Hermantown Clinic, Essentia Health
Roberta Maughan, BS, BA, Senior Process Expert, Process Excellence,
Essentia Health
Making Healthcare Meaningful Through Meaningful
Use Stage 2
Keith Griffin, MD, Chief Medical Information Officer, Novant Medical
Group, Novant Health
Engrained in Excellence: Creating a Strategic Service
Program
Jacob Bast, MHA, FACHE, FACMPE, Senior Vice President and Chief
Operating Officer, St. Elizabeth Physicians
Mary Jindra Koch, Director of Service Excellence and
Communications, St. Elizabeth Physicians
Evolving Towards a Shared Vision of Clinical
Integration: Demonstrating Value to All Partners
Meg Vitter, MHA, Assistant Vice President, Physician Development,
Ochsner Health System
Kristie Genzer, MED, MBA, System Vice-President, Physician
Development and President, Ochsner Physician Partners
Victoria Smith, MD, Assistant Medical Director, Ochsner Physician
Partners, Director of Primary Care-Kenner, Ochsner Health System
Leveraging Patient Access as a Catalyst for
Comprehensive Change Management
Denise Cuddeback, Vice President, Patient Access and Experience,
Carolinas HealthCare System
Kyle Swarts, Regional Vice President, Culbert Healthcare Solutions
Investing in the Next Generation of Administrative
and Physician Leadership
Joseph John, Assistant Dean of Administration, Woodruff Health
Sciences Center, and Vice President of Operations, Emory Clinic
Donald Brunn, President, Emory Specialty Associates, LLC, and
President and Chief Operating Officer, Emory Clinic
5:00 p.m. – 6:00 p.m. 8
Happy Hour with Exhibitors
AMGA.ORG/AC2015
(continued)
Thursday, March 26
7:00 a.m. – 8:30 a.m. Networking Breakfast with Exhibitors
8:30 a.m. – 10:30 a.m. General Session: Why Employers
Need Healthcare Reform to
Succeed
Gary Loveman, President and Chief Executive Officer, Caesars
Entertainment
10:30 a.m. – 11:00 a.m. Refreshment Break with Exhibitors
11:00 a.m. – 12:15 p.m. Executive Roundtable:
War Games: Lessons Learned
from Past Disasters to Prepare
for the Next
11:00 a.m. – 12:15 p.m. Peer-to-Peer Breakout Sessions
Look Both Ways Before You Treat: Transition of Care
Improvements Begin with Horizontal Integration
Philip Oravetz, MD, MPH, MBA, Medical Director, Accountable Care,
Mark Green, MBA, PMP, Director, Ochsner Care Coordination Center,
BreakThrough Care Center: A New Care Model for
High-Risk Patients
Paul Merrick, MD, President, DuPage Medical Group
Richard Krouse, MD, Associate Medical Director, BreakThrough Care
Center, DuPage Medical Group
Advanced Access: Decentralizing the Urgent Care
Jeremy Chrisman, DO, Medical Director, The Vancouver Clinic
Tom Sanchez, MBA, Chief Operating Officer, The Vancouver Clinic
“Radical Convenience,” the Next Generation of
Patient Care Delivery
Thomas S. Nantais, MBA, Chief Operating Officer, Henry Ford Medical
Group
Diane Sayers, DO, Medical Director, Northern Region, Henry Ford
Medical Group
Lahey: Building a Primary Care Strategy Out of a
Surgical Legacy
Denis W. Gallagher, MBA, Chief Operating Officer, Primary Care,
Lahey Health
Kimberly A. Smith, FACHE, Managing Director, Eastern Region,
Witt/Kieffer
Herding Cats, or Aligning the Medical Group
Mark Wendling, MD, Associate Medical Director of Performance
Improvement, Lehigh Valley Health Network
Kathleen Schuyler, MS, Senior Consultant, Lehigh Valley Health
Network
A Compact Strategy to Create High-Performing
Networks
C. Todd Staub, MD, FACP, Chairman, ProHealth Physicians
Creating Physician Professional Development
Opportunities Across the Career Span
Elaine Schulte, MD, MPH, Vice Chair, Staff Development, Cleveland
Clinic Children’s Hospital, Chair, Department of General Pediatrics,
Cleveland Clinic
Andrea Sikon, MD, Chair, Department of Internal Medicine and
Geriatrics, Director, Staff Mentorship Program, Cleveland Clinic
12:15 p.m. – 1:45 p.m.
Networking Lunch
2:00 p.m. – 3:15 p.m. Executive Roundtable Panel
Discussion: Succession Planning
You’ve Got Mail ... or Video. Your Choice! Improving
Patient Satisfaction and Adherence and Physician
Engagement Using Virtual Medicine
Samuel Bauzon, MD, MMM, CPE, Medical Director of Clinical
Documentation and Quality Initiatives, Southwest Medical Associates
Engaging Patient Partners: A Framework for
Transforming Health Care
Joseph A. Bianco, MD, FAAFP, Division Chief—Minnesota Regional
and Community Clinics, Essentia Health
Amy Vanderscheuren, MHA, Director of Patient and Family Centered
Care, Essentia Health
Frank Fifo, Patient Partner, Essentia Health
Your Reputation Lives Online: Shouldn’t You Be a
Part of the Conversation?
Robert Baron, MBA, Vice President, Business Development and
Strategic Planning, Regional Women’s Health Management, LLC
Billy Ash, Chief Data Officer, Today’s Business LLC
Chaz Cervino, Chief Compliance Officer, Today’s Business LLC
Tom Ottaiano, Chief Executive Officer, Today’s Business LLC
The Evolution of Primary Care Delivery Within an
Integrated Health System
Anthony Stavola, MD, Vice Chair, Department of Family and
Community Medicine, Carilion Clinic
Kim E. Roe, MBA, RRT, Vice President, Department of Family and
Mark Greenawald, MD, Vice Chair of Academic Affairs and
Professional Development, Department of Family and Community
Medicine, Carilion Clinic
Governance and Leadership of a Multifaceted
Physician Enterprise
Mitch Rein, MD, Chairman, Partners Community Healthcare, Inc.
Lynn Stofer, President, Partners Community Healthcare, Inc., Partners
HealthCare
Don Seymour, Executive Vice President and Practice Leader,
Governance & Strategy, INTEGRATED Healthcare Strategies
Data Infrastructure and Successful Quality Metric
Collection: The Last Step in Medicare Shared Savings
Shawn Griffin, MD, Quality Reporting Director Memorial Hermann
ACO, and Chief Quality and Informatics Officer, Memorial Hermann
Physician Network
Clinical Research: An Innovative Avenue to Enhance
Outcomes, Reduce Cost, and Drive Engagement
Kevin Cannon, MD, Director of Clinical Research, Wilmington Health
Jeffry G. James, MBA, CPA, Chief Executive Officer, Wilmington Health
Employee Wellness: Our Success and Lessons
Learned
Lori Teppara, BS, EP, ACSM, Health Services Coordinator, Cornerstone
Health Care
Dawn Moser, PHR, Benefits Administrator, Cornerstone Health Care
Alisha DeTroye, PAC, Director, Population Health Services,
Cornerstone Health Care
Kimberly Fisher, MA, SPHR, Chief Human Resources Officer,
3:15 p.m. – 3:30 p.m. Refreshment Break
Closing General Session:
3:30 p.m. – 5:00 p.m. The Art of Leadership
Erik Wahl, Artist and Author of Unthink: Rediscover Your Creative
Genius
5:30 p.m. – 7:30 p.m. Closing Event: Under the Big Top
AMGA.ORG/AC2015
9
presenters and guests
Alegent Creighton Clinic
Richard Rolston, MD, President and Chief Executive Officer, Chair
of CHIPS Board of Directors
Aurora Health Care
Jeffrey W. Bailet, MD, Executive Vice President, and President,
Aurora Medical Group
Carilion Clinic
Medicine
Community Medicine
Community Medicine
Denise Cuddeback, Vice President, Patient Access and Experience
Catholic Health Initiatives
Beth Cafaro, JD, Vice President, Practice Operations/President,
CHI Physician Services
CHE/Trinity Health
Barbara A. Walters, DO, MBA, Executive Vice President and Chief
Population Health Officer
Cleveland Clinic
Leadership Development
Medicine Institute
Elaine Schulte, MD, MPH, Vice Chair, Staff Development,
Cleveland Clinic Children’s Hospital, Chair, Department of
General Pediatrics
Geriatrics, Director, Staff Mentorship Program
Alisha DeTroye, PAC, Director, Population Health Services
Kimberly Fisher, MA, SPHR, Chief Human Resources Officer
Dawn Moser, PHR, Benefits Administrator
Lori Teppara, BS, EP, ACSM, Health Services Coordinator
Grace Emerson Terrell, MD, MMM, FACP, FACPE, Chief Executive
Officer
John J. Walker, MD, CPE, Chief Health Enablement Officer and
Crystal Run Healthcare
Michelle A. Koury, MD, Chief Operating Officer
Culbert Healthcare Solutions
Kyle Swarts, Regional Vice President
DuPage Medical Group
Richard Krouse, MD, Associate Medical Director, BreakThrough
Care Center
Paul Merrick, MD, President
10
AMGA.ORG/AC2015
Emory Clinic
President and Chief Operating Officer
Sciences Center, and Vice President of Operations
Essentia Health
Joseph A. Bianco, MD, FAAFP, Division Chief, Minnesota Regional
and Community Clinics
Christie Erickson, RN, CNP, APN/PA, Clinical Education
Coordinator, APN/PA Council Chair, Hermantown Clinic
Frank Fifo, Patient Partner
Roberta Maughan, BS, BA, Senior Process Expert, Process
Excellence
Amy Vanderscheuren, MHA, Director of Patient and Family
Centered Care
The Everett Clinic
Richard A. Cooper, MHA, Chief Executive Officer
Mark E. Mantei, MHSA, FACHE, Chief Operating Officer
Fairview Medical Group
Valerie Overton, DNP, Vice President of Quality and Innovation
Henry Ford Health System
Thomas S. Nantais, MBA, Chief Operating Officer, Henry Ford
Medical Group
Medical Group
Nancy Schlichting, Chief Executive Officer
INTEGRATED Healthcare Strategies
Governance & Strategy
Intermountain Healthcare
Charles W. Sorenson, MD, President and Chief Executive Officer
Lahey Health
Denis W. Gallagher, MBA, Chief Operating Officer, Primary Care
Judith A. Melin, MA, MD, Executive Director & Associate Chief
Medical Officer, Workforce Health
Cindy J. Moran, CPC, Director, Professional Coding and
Education, Lahey Hospital & Medical Center
Lehigh Valley Health Network
Kathleen Schuyler, MS, Senior Consultant
Improvement
Mayo Clinic
Wyatt Decker, MD, Vice President and Chief Executive Officer,
Mayo Clinic – Scottsdale
MedSynergies
Michael DeMott, MBA, Vice President of Client
Management Memorial Hermann Physician Network
ACO, and Chief Quality and Informatics Officer
Mercy
Donn E. Sorensen, MBA, FACMPE, President, East Region
Mount Kisco Medical Group
Christopher J. Sclafani, PEMBA, Chief Administrative Officer
Novant Health
Keith Griffin, MD, Chief Medical Information Officer, Novant
Medical Group
Mark Green, MBA, PMP, Director, Ochsner Care Coordination
Center
Philip Oravetz, MD, MPH, MBA, Medical Director, Accountable
Care
Partners, Director of Primary Care-Kenner
Meg Vitter, MHA, Assistant Vice President, Physician Development
Olmsted Medical Center
Tim Weir, MHA, MBA, FACHE, Chief Executive Officer
Partners HealthCare
Lynn Stofer, President, Partners Community Healthcare, Inc.
PeaceHealth Medical Group
Howard B. Graman, MD, FACP, Chief Executive Officer
Matt Eisenhower, CMS Innovation Program Manager
Peter Rice, MD, Medical Director
The Polyclinic
Michelle Matin, MD, Associate Medical Director for Quality
Michael J. Tronolone, MD, MMM, Chief Medical Officer
Prevea Health
Ashok Rai, MD, President and Chief Executive Officer
ProHealth Physicians
C. Todd Staub, MD, FACP, Chairman
Regional Women’s Health Management, LLC
Strategic Planning
Reliant Medical Group
Betsy Hampton, RN, MBA, Vice President, Population Health
Southwest Medical Associates
Documentation and Quality Initiatives
St. Elizabeth Physicians
Jacob Bast, MHA, FACHE, FACMPE, Senior Vice President and
Mary Jindra Koch, Director of Service Excellence and
Communications
Sutter Health
Don L. Wreden, MD, Senior Vice President for Patient Experience
Today’s Business LLC
Billy Ash, Chief Data Officer
Chaz Cervino, Chief Compliance Officer
Tom Ottaiano, Chief Executive Officer
Tulane University Medical Group
Contracting
Timothy Harlan, MD, Assistant Dean for Clinical Affairs
University of Pittsburgh Medical Center
Services and Physician Relations, UPMC Physician Services
Division
Karen Shaffer-Platt, Vice President, Revenue Cycle/Patient
Concierge Service
University of Utah Community Clinics
Susan A. Terry, MD, FACP, Executive Medical Director
USMD Holdings, Inc.
Michael W. Bukosky, MSHA, FACMPE, Executive Vice President
The Vancouver Clinic
Jeremy Chrisman, DO, Medical Director
Tom Sanchez, MBA, Chief Operating Officer
Alfred Seekamp, MD, Chief Medical Officer
Vanderbilt Medical Group
Associate Chief of Staff, Vanderbilt Access Services
Paul Schmitz, MLAS, EPIC Certified, Director, Capacity
Management Department, Vanderbilt Access Services
Verisk Health
Juliana Hart, BSN, MPH, Director of Provider Solutions
Wilmington Health
Kevin Cannon, MD, Director of Clinical Research
Jeffry G. James, MBA, CPA, Chief Executive Officer
Witt/Kieffer
Kimberly A. Smith, FACHE, Managing Director, Eastern Region
AMGA.ORG/AC2015
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pre-conference activities
Sunday, March 22
1:00 p.m. – 5:00 p.m.
AMGA Expanded Leadership Council Meetings
AMGA will convene the leaders of its member groups who participate
in AMGA’s Leadership Councils. Attendance in the Leadership Council
meetings is only for active members of that particular Leadership
Council. For specific agendas, check your council’s webpage or contact
Joe DeLisle at (703) 838-0033, ext. 355 or jdelisle@amga.org.
Monday, March 23
7:00 a.m. – 9:00 a.m.
Focus Group Breakfast (by invitation)
8:00 a.m. – 9:00 a.m.
AMGA Leadership Councils Breakfast
9:00 a.m. – 5:00 p.m.
AMGA Leadership Council Meetings
• Board Chairs/Chief Executive Officers/Presidents
• Chief Administrative Officers/Chief Operating Officers
• Chief Financial Officers
• Chief Medical Officers/Medical Directors
• Human Resources Directors/Officers
• Quality Directors/Officers
To learn more about the Leadership Councils or to join, please visit
www.amga.org or contact Joe DeLisle, Membership Associate, at
(703) 838-0033, ext. 355 or jdelisle@amga.org.
5:30 p.m. – 7:00 p.m.
AMGA Board and Leadership Councils Reception
The members of AMGA’s Leadership Councils will gather for cocktails,
refreshments, and conversation with AMGA’s Board of Directors.
Tuesday, March 24
7:00 a.m. – 1:30 p.m.
AMGA Golf Classic at Rio Secco
Rio Secco Golf Club was designed and built in 1997 by golf course
architect Rees Jones. The course lies at the foothills of the Black
Mountain Range 13.5 miles southeast of the Las Vegas Strip.
Vendors: Please note that play with requested medical group leaders
is not guaranteed. Requests will be honored based on availability and
your company’s level of Corporate Partner membership in AMGA.
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AMGA.ORG/AC2015
9:00 a.m. – 3:00 p.m.
Pre-conference Immersion Sessions
AMGA’s pre-conference immersion sessions are specially designed,
focused learning workshops. This year’s immersions sessions will
explore governance, mergers and acquisitions, and improving the
patient experience. For a more detailed agenda, visit www.amga.org.
Boot Camp: Exploring Mergers and Acquisitions
In this highly interactive pre-conference workshop, you and your
colleagues will analyze case studies from recent mergers and
acquisitions (M&A), examining each part of the M&A integration life
cycle, including: strategic planning, business valuation, due diligence,
integration, process improvement, and performance measurement.
Drawing on their experience in the current environment, AMGA
Consulting Services staff will also provide you with 12 key factors for
optimal integration and outline the benefits your organization can reap
by having an effective M&A growth strategy.
The Patient Experience: A Critical Element in the Delivery of
High-Quality Care
Institute for Quality Leadership Semi-annual Meeting
Improving the patient experience is no longer just the right thing
to do—it is now a key strategy that healthcare organizations must
adopt to improve outcomes, engage patients in the management of
their care, maintain market share, and prepare for the future when
financial rewards and penalties will depend on your performance.
In this workshop, you will gain insight into the new imperatives for
improving the patient experience as well as strategies to support the
implementation of communication improvement efforts. The workshop
will conclude with a panel of three AMGA medical group leaders, who
will share how they have measurably improved the patient experience
at their organizations.
Trends in Physician Governance: Taking Your Board to the
Next Level
Running a healthcare organization requires a team and it is imperative
that all members of the team—front-line physician leaders to board
members—understand the role of governance and what constitutes
effective governance within their organization. In this full-day
workshop, leaders from some of AMGA’s most preeminent medical
groups will present best practice case studies and discuss the up-andcoming trends in physician governance and leadership.
e x e c u t i v e r o u n d ta bl e
New to AMGA’s conference schedule will be a specially designed
program for the top leaders of AMGA’s member organizations. While
your team is attending the many breakout sessions presented by their
peers, AMGA invites you to participate in high-level strategic planning
sessions and networking with your peers from across the U.S. These
sessions are by invitation only and require a separate registration. No
substitutions are available.
Wednesday, March 25
10:45 a.m. – 12:15 p.m.
Roundtable Discussion Group: What Are the Keys to Success?
Following the opening general session, Executive Roundtable participants will engage in a follow-up discussion with panelists from
Healthcare 2015 and Beyond: What Will Be the Keys to Success? In
this session, you will be provided with time to expand on the topics
addressed during the General Session.
2:00 p.m. – 3:15 p.m.
Christina Lavoie, JD, Assistant Director for Public Policy and
Operations, AMGA
This panel discussion will provide an overview of AMGA’s healthcare
agenda for Congress and the top issues affecting medical groups and
physicians. Other topics to be covered include the latest on ACOs,
Medicare reform, including the sustainable growth rate, and healthcare
current events, both legislative and regulatory.
3:30 pm – 5:00 p.m.
Innovation and Leadership
Chris Trimble, Faculty, Tuck School of Business at Dartmouth and The
Dartmouth Center for Health Care Delivery Science, Innovation
Expert, and Author, Ten Rules for Strategic Innovators and Reverse
Innovation
Since 2000, innovation expert Chris Trimble has been dedicated to
studying a single challenge that vexes even the best-managed corporations: How to execute an innovation initiative. Trimble believes we
need to foster a new generation of healthcare leaders—physicians and
executives, alike—who are ready to remake the system from the grass
roots, through innovation. While health care may seem impossibly
complex, the reality is that it is hard to walk more than 10 yards without
tripping over an innovative pilot project with tremendous potential.
Drawing on examples from many companies, including GE, Procter
& Gamble, PepsiCo, and Deere & Company, Trimble will show why
innovations so rarely achieve full potential, and what to do to bring
your goals a step closer to reality.
Thursday, March 26
11:00 a.m. – 12:15 p.m.
War Games: Lessons Learned from Past Disasters to
Prepare for the Next (Speakers to be announced)
In the recent past, AMGA’s top medical group leaders have had to
manage and direct operations during high-impact events: Hurricane
Katrina, Joplin Tornado, Hurricane Sandy. The lessons learned from
these experiences have been shared in past AMGA conference breakout
sessions as a means to improve processes and prepare your organization for how to protect patients and maintain operations. In this
moderated session, potential crises—including patient data breaches
and disease epidemics—will be discussed, asking you, “What would
you do if the inevitable happens in your organization?” Participants
should be able to return to their organizations prepared for a strategic
planning session with their leadership teams to bolster their existing
plans and create protocols to handle situations that could cause a
breakdown within their organization.
2:00 p.m. – 3:15 p.m.
Panel Discussion: Leadership Succession Planning
(Speakers to be announced)
Many healthcare organizations face the same challenge: they lack a
formal succession-management plan, which means they are not well prepared for the departure of their CEO or other high-level executives. The
lack of a succession plan is problematic in an industry where turnover is
already relatively high compared to other types of organizations and is
expected to increase over the next several years as boomer-generation
executives retire in unprecedented numbers. When a top-level executive,
such as a CEO, leaves, critical processes are disrupted and other senior
leaders must adapt to temporarily assume roles in the interim. This can
be costly, both in terms of time and financial resources, and can affect
the organization’s ability to perform at optimum levels. In this session,
AMGA will provide best practices in succession planning and explore
trends in the industry to help you prepare for a change in leadershi
“Attending the AMGA Annual Conference each year guarantees
the opportunity to listen, share ideas, and learn from other topperforming medical groups from all over the U.S. Each year I come
away with at least one innovation, solution, or technique that can
be implemented in our organization. I remain inspired by my peers
and enjoy the sense of camaraderie that exists among all who
attend the AMGA Annual Conference. It is our chance to applaud
each other’s efforts and play an integral role in improving the way
we deliver health care across this great nation.”
Sarah Gahm
Chief Administrative Officer
Baylor Scott & White Quality Alliance
AMGA.ORG/AC2015
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p eer - to - p eer br e a k o u t se s sion s
Wednesday, March 25
2:00 p.m. – 3:15 p.m.
A Blueprint for Building an Internal Quality and CostEfficiency Infrastructure
Timothy Harlan, MD, Assistant Dean for Clinical Affairs, Tulane
University Medical Group
Contracting, Tulane University Medical Group
This case study will highlight the Tulane University Medical Group, a
large multispecialty and academic medical group, and their experiences in building an internal quality, cost-efficiency, and population health
infrastructure. This presentation will provide you with a roadmap—including challenges, opportunities, and lessons learned—that will aid
in perfecting your organization’s population health strategy.
Understanding Measurement and Impact of Severity of
Illness in Your Patient Population
Judith A. Melin, MA, MD, Executive Director and Associate Chief
Medical Officer, Workforce Health, Lahey Health
Cindy J. Moran, CPC, Director, Professional Coding and Education,
Lahey Hospital & Medical Center, Lahey Health
As provider organizations experience more measurement of quality and
cost in value-based models, it is increasingly important to understand
how severity of illness determination can improve population care
management and its function in both public reporting and risk sharing.
This session will help you conceptualize a model of risk-severity determination applicable to your patient populations and identify opportunities within your own care coordination activities that could benefit from
the use of patient severity data.
Overcoming Psychosocial Hurdles During Transition of
Care Interventions
Matt Eisenhower, CMS Innovation Program Manager, PeaceHealth
Medical Group
Peter Rice, MD, Medical Director, PeaceHealth Medical Group
PeaceHealth Ketchikan Medical Center in Alaska was chosen by the
Centers for Medicare and Medicaid Services (CMS) for a demonstration project focusing on primary care redesign in rural settings, with
the goal of reducing unnecessary hospital readmissions. The resultant
program uses care coordinators to facilitate better project management with a special focus on mental health and psychosocial issues.
This new program is demonstrating the effectiveness of an integrated
psychosocial and nursing approach for transition of care of patients
leaving the in-patient environment, and produced significant improvements in clinical and financial outcomes. Learn the “on-ramp” details
of building a program that you can emulate to improve your care
transition processes.
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AMGA.ORG/AC2015
Access for the Future: Maximizing Patient
Satisfaction and On-Demand Care with a Multispecialty
Contact Center
Services and Physician Relations, UPMC Physician Services
Division
Karen Shaffer-Platt, Vice President, Revenue Cycle/Patient Concierge
Services, University of Pittsburgh Medical Center
In preparation for the needs of patient access in the future, UPMC
revamped their current access models within the hospital and
physician divisions. The access model at UPMC now stresses a
positive patient experience, using innovations in technology, workflow,
and data analysis. This discussion will focus on how UPMC utilized
a multispecialty Contact Center and streamlined Contact Center
operations to allow for enhanced customer service and timely and
appropriate access.
The CHIPS Journey to Transform the Physician
Practice Model Across a Large Hospital-Based System
Beth Cafaro, JD, Vice President, Practice Operations/President, CHI
Physician Services
Richard Rolston, MD, President and Chief Executive Officer, Alegent
Creighton Clinic, Chair of CHIPS Board of Directors
Michael DeMott, MBA, Vice President of Client Management,
MedSynergies
Learn how Catholic Health Initiatives (CHI) entered into a joint venture
to develop a system-wide medical services organization to serve its
diverse 4,000+ employed provider practice network. The challenge was
to create a high-performing ambulatory integrated health system from
a historically hospital-centric organization. This presentation will detail
CHI’s journey from the perspective of a physician leader, administrative
executive, and a joint venture business partner, and include details
about the steps necessary in the formation and governance of joint
ventures with non-traditional partners.
Charting a Course to Value: Redesigning the Delivery
of Care to Improve Patient Outcomes and Capture Value
John J. Walker, MD, CPE, Chief Enablement Officer and Chief
Operating Officer, Cornerstone Health Care
This presentation will detail how Cornerstone Health Care made the
move from fee-for-service to pay-for-value by redesigning the way they
deliver care and re-aligning their contracts. It will provide a blueprint that
Cornerstone developed for the transformation process and the lessons
learned to allow participants to understand how they can make the transition and avoid making some of the mistakes that Cornerstone made.
Building a High-Performance Integrated Population
Health Infrastructure
Betsy Hampton, RN, MBA, Vice President, Population Health, Reliant
Medical Group
Juliana Hart, BSN, MPH, Director of Provider Solutions, Verisk Health
Reliant Medical Group established the Office of Population Health to
support the organization in fulfilling their new medical management
responsibilities for at-risk contracts. They developed tactical plans to
build the infrastructure and support the transformation of the practices. This presentation will discuss their strategies and operational
objectives for population health management and how they repurposed
existing resources to support new responsibilities and achieve results.
Promoting Engagement, Leadership Development,
and Strategy Through Effective Physician On-Boarding
Medicine Institute, Cleveland Clinic
Leadership Development, Cleveland Clinic
A well-designed on-boarding program is a critical tool to engage and
retain physicians. Ineffective physician on-boarding risks delayed
productivity, poor communication of strategic goals, and ultimately
failure to retain key talent. This highly interactive session will show
you how to engage key stakeholders to design a robust on-boarding
program that will engage new providers and jump-start productivity
and leadership development.
Christina Lavoie, JD, Assistant Director for Public Policy and Operations,
AMGA
This panel discussion will provide an overview of AMGA’s healthcare
agenda for Congress and the top issues affecting medical groups and
physicians. Other topics to be covered include the latest on ACOs,
Medicare reform, including the sustainable growth rate, and healthcare
current events, both legislative and regulatory.
SESSION TRACK KEY
Population Health
Planning
Value-Based Care
Engaging Physicians in Leadership: Tapping into Our
Intrinsic Motivation
Alfred Seekamp, MD, Chief Medical Officer, The Vancouver Clinic
The Vancouver Clinic used the principles of intrinsic motivation to
develop a department chair leadership structure that supports making
decisions at the local level. In a little over a year, they transformed
their organizational leadership structure and their overall physician
satisfaction went from the 11th to the 75th percentile. This presentation will examine how, by concentrating on autonomy, mastery, and
alignment of purpose, the organization has improved physician job
satisfaction and morale, and made progress in achieving organizational
and financial goals.
AMGA.ORG/AC2015
15
Wednesday, March 25
3:45 p.m. – 5:00 p.m.
Leading Change by Using Metrics to Focus on PatientCentered Service
Associate Chief of Staff, Vanderbilt Access Services, Vanderbilt
Medical Group
Paul Schmitz, MLAS, EPIC Certified, Director, Capacity Management
Department, Vanderbilt Access Services, Vanderbilt Medical Group
Initiating a custom access toolkit with transparent data reporting at
the individual and institutional level is one approach to help change
the internal dialogue and execute action plans. Learn how Vanderbilt
Medical Group took this approach to transition to a population health
strategy. In this presentation, Vanderbilt Medical Group will share their
experience during this transition—including their processes, barriers,
and wins—to help you shorten your learning curve in adopting a
population health strategy.
Patient Engagement and the Learning Organization:
Lessons, Outcomes, and Next Steps
Valerie Overton, DNP, VP of Quality and Innovation, Fairview Medical
Group
Patient activation is a patient-reported measure of health that has
been shown to be related with improved Triple Aim outcomes. This
session will describe how Fairview Medical Group has utilized patient
activation to drive population health, including their current outcomes,
struggles, successes, new care pathways, IT implications, and next
steps for promoting patient activation.
Succeed with Population Health Management in a
Fee-for-Service Environment While Transitioning to ValueBased Care
Michael J. Tronolone, MD, MMM, Chief Medical Officer, The Polyclinic
Michelle Matin, MD, Associate Medical Director for Quality,
The Polyclinic
This presentation will review the experience of a medium-sized,
non-integrated delivery system in successfully taking on risk for nearly
half its patient population with the aid of innovative population health
management strategies and technologies. Learn how The Polyclinic’s
approach enables their practices to increase patient volume and
improve clinical quality measures under the current fee-for-service
environment while transitioning to value-based reimbursement.
(continued)
Primary Care Provider Teams: Developing a
Collaborative MD and APN/PA Model
Joseph A. Bianco, MD, FAAFP, Division Chief, Minnesota Regional and
Community Clinics, Essentia Health
Christie Erickson, RN, CNP, APN/PA, Clinical Education Coordinator,
APN/PA Council Chair, Hermantown Clinic, Essentia Health
Roberta Maughan, BS, BA, Senior Process Expert, Process Excellence,
Essentia Health
This presentation will outline the development of a collaborative Physician/APN/PA team model in a primary care setting. Presenters will
discuss principles, analysis, and tools to illustrate the determination
of optimal MD panel sizes, provider capacity vs. patient demand, MD/
APN/PA staffing ratios, and operational guidelines for the team model.
Making Healthcare Meaningful Through Meaningful
Use Stage 2
Keith Griffin, MD, Chief Medical Information Officer, Novant Medical
Group, Novant Health
Learn how Novant Health is making the transition to Meaningful Use
Stage 2 after having 99.8% of their providers successfully attest
in 2013. Specifically, this session will discuss the communication
strategies and the IT tools implemented to help providers meet
MU goals and objectives as well as Novant Health’s interface with
eHealth Exchange and State HIEs and how they plan to leverage
HIE. Furthermore, you will learn about Novant Health’s strategy with
selecting Health Information Service Providers, and their plan of action
to increase patient portal adoption in an effort to help meet MU.
SESSION TRACK KEY
Population Health
Planning
Value-Based Care
16
AMGA.ORG/AC2015
Engrained in Excellence: Creating a Strategic Service
Program
Jacob Bast, MHA, FACHE, FACMPE, Senior Vice President and Chief
Operating Officer, St. Elizabeth Physicians
Mary Jindra Koch, Director of Service Excellence and Communications,
St. Elizabeth Physicians
As a new provider group, St. Elizabeth Physicians was faced with
establishing a culture of service. To address this challenge, the organization developed “Engrained in Excellence,” a four-year, four-phase
prescriptive strategy including over 60 modules specifically designed
to encompass cultural development, service delivery, service recovery,
innovation, rewards, and recognition. This session will help you apply
the lessons learned by St. Elizabeth Physicians as you develop and
refine your group’s culture of service.
Investing in the Next Generation of Administrative and
Physician Leadership
Sciences Center, and Vice President of Operations, Emory Clinic
President and Chief Operating Officer, Emory Clinic
For over a decade, the Emory Clinic intentionally invested in the next
generation of healthcare leaders, with more than 400 individuals participating in various development programs. As part of their strategy,
participants are hand-selected by a cross-section of leaders, then
coached, trained, and mentored, creating a pipeline of top-notch leaders across the organization. This session will show you how to apply
similar strategies used by the Emory Clinic to help build and grow your
current leadership development efforts.
Evolving Toward a Shared Vision of Clinical
Integration: Demonstrating Value to All Partners
Meg Vitter, MHA, Assistant Vice President, Physician Development,
Partners, Director of Primary Care-Kenner, Ochsner Health System
Value-based health care requires that multiple stakeholders are aligned
around a shared vision of high-quality, cost-effective care. This session
will describe how to utilize a clinical integration network to succeed on
value-based contracts by fostering a shared vision among physicians,
insurers, and patients.
Leveraging Patient Access as a Catalyst for
Comprehensive Change Management
Denise Cuddeback, Vice President, Patient Access and Experience,
Kyle Swarts, Regional Vice President, Culbert Healthcare Solutions
What set out to be a patient access optimization effort turned into a
comprehensive, workflow redesign journey across the 400+ practices
for the Carolinas HealthCare System (CHS). This session will explain
how CHS’s Care Model Redesign has evolved to blur the traditional
lines between revenue cycle and clinical operations and impacted
bottom-line results.
AMGA.ORG/AC2015
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Thursday, March 26
11:00 a.m. – 12:15 p.m.
Look Both Ways Before You Treat: Transition of Care
Improvements Begin with Horizontal Integration
Philip Oravetz, MD, MPH, MBA, Medical Director, Accountable Care,
Mark Green, MBA, PMP, Director, Ochsner Care Coordination Center,
Success with any transitional care initiative requires leaders to implement programs that measure, engage, align, and monitor their program
performance. This session will describe how to develop an integrated,
post-discharge, transitional care program across multiple facilities,
clinics, and providers for optimal results. This solution begins with
data science analytics driving risk-stratified solutions for the transitional management program. In addition, this solution shows how to
optimize discharge touch points through a mixture of direct oversight
and collaborative partnerships to drive consistent interventions across
the continuum.
BreakThrough Care Center: A New Care Model for
High-Risk Patients
Paul Merrick, MD, President, DuPage Medical Group
Richard Krouse, MD, Associate Medical Director, BreakThrough Care
Center, DuPage Medical Group
Learn how a large, multispecialty physician group developed a new
care delivery model using their EMR and other technology tools to
identify and manage their highest risk patients to achieve improved
outcomes and reduce healthcare costs. As a result, their participating
patients have also experienced fewer health episodes and minimized
hospital admissions, and improved their health status.
SESSION TRACK KEY
Population Health
(continued)
Advanced Access: Decentralizing the Urgent Care
Jeremy Chrisman, DO, Medical Director, The Vancouver Clinic
Tom Sanchez, MBA, Chief Operating Officer, The Vancouver Clinic
The variable nature of demand for primary care appointments creates
a system that puts revenue and access at odds. The old solutions of
building a backlog of patients to smooth out daily variation is no longer a
viable strategy in a healthcare market driven by consumer choice. Learn
how The Vancouver Clinic was able to utilize the inherent, unused daily
capacity of their primary care system to provide 10% of their daily urgent
care visits and increase their primary care panel growth rate by 28%.
“Radical Convenience,” the Next Generation of
Patient Care Delivery
Thomas S. Nantais, MBA, Chief Operating Officer, Henry Ford Medical
Group
Medical Group
“Radical convenience” has transformed the way Henry Ford Medical
Group delivers care to a number of their patients. Learn how you can
use new healthcare delivery technologies, such as telemedicine, online
scheduling, convenience clinics, and social media applications to
deliver higher quality, more efficient patient care.
Lahey: Building a Primary Care Strategy Out of a
Surgical Legacy
Denis W. Gallagher, MBA, Chief Operating Officer, Primary Care,
Lahey Health
Kimberly A. Smith, FACHE, Managing Director, Eastern Region,
Witt/Kieffer
Lahey, long associated with surgical care, moved into primary care in
earnest. This session will explore the myriad challenges of integrating
several different medical group practices under one Lahey umbrella.
Gain insight on the implications of the Lahey experience, including
important lessons learned, a comprehensive look at their strategic
plan, and how they’ve positioned their group to meet the challenges of
the shifting healthcare landscape.
Planning
Value-Based Care
18
AMGA.ORG/AC2015
Herding Cats, or Aligning the Medical Group
Improvement, Lehigh Valley Health Network
Kathleen Schuyler, MS, Senior Consultant, Lehigh Valley Health
Network
As health networks expand, they often acquire groups with their own
distinct cultures, leading to a misaligned and disordered environment.
This presentation will share the disconnects a large regional medical
group was experiencing, and the process it followed to engage providers as they developed a set of common, measurable expectations.
A Compact Strategy to Create High-Performing
Networks
C. Todd Staub, MD, FACP, Chairman, ProHealth Physicians
ProHealth Physicians, a large primary care medical group, is using
a compact strategy to engage outside specialists, home care agencies, and skilled nursing/rehab facilities in creating high-performing
networks for their patients. Over time, these networks will become
narrower and more focused to improve quality and reduce cost in an
ACO environment. Learn how you can implement a similar strategy to
engage a network of caregivers in your market.
Creating Physician Professional Development
Opportunities Across the Career Span
Elaine Schulte, MD, MPH, Vice Chair, Staff Development, Cleveland
Clinic Children’s, Chair, Department of General Pediatrics, Cleveland
Clinic
Geriatrics, Director, Staff Mentorship Program, Cleveland Clinic
Through the creation of a Physician Professional Development
Program, Cleveland Clinic has had a positive change in physician engagement and culture. This session will outline how Cleveland Clinic
operates their physician coaching and mentoring initiatives, including
the Staff Mentorship Program, Physician Onboarding, Leadership
Development for Department Chairs, and Advanced Peer Coaching.
Thursday, March 26
2:00 p.m. – 3:15 p.m.
You’ve Got Mail ... or Video. Your Choice! Improving
Patient Satisfaction and Adherence and Physician
Engagement Using Virtual Medicine
Documentation and Quality Initiatives, Southwest Medical Associates
How does one meet an increasing demand for health care while
preserving quality of healthcare delivery at a reduced cost by providers who already feel over-burdened? Learn how Southwest Medical
Associates used innovative virtual tools, namely e-visits and video
on-demand (NowClinic), to successfully accomplish these goals.
Engaging Patient Partners: A Framework for
Transforming Health Care
Joseph A. Bianco, MD, FAAFP, Division Chief—Minnesota Regional
and Community Clinics, Essentia Health
Amy Vanderscheuren, MHA, Director of Patient and Family Centered
Care, Essentia Health
Frank Fifo, Patient Partner, Essentia Health
This presentation will outline Essentia Health’s model for engaging
patient partners across the continuum of care, and how that relationship can transform care delivery, health system design, and the overall
patient experience. You’ll come away with principles, analysis, and
tools to engage patient partners direct from the physician, administrative, and patient perspective.
Your Reputation Lives Online; Shouldn’t You Be a Part
of the Conversation?
Strategic Planning, Regional Women’s Health Management, LLC
Billy Ash, Chief Data Officer, Today’s Business LLC
Chaz Cervino, Chief Compliance Officer, Today’s Business LLC
Tom Ottaiano, Chief Executive Officer, Today’s Business LLC
The influx of social and digital media has created a growing challenge
and opportunity for doctors and medical organizations alike to educate,
inform, and engage patients on a continual basis. This session will
share key tips, insights, and best practices on how your organization
can effectively use content to power your social and digital channels,
leverage key influencers, and drive value for patients and corporate
partners in new ways.
The Evolution of Primary Care Delivery Within an
Integrated Health System
Medicine, Carilion Clinic
Many have speculated that the patient-centered medical home (PCMH)
model of primary care delivery was a transition form. However, transition to what? This interactive, dynamic presentation will explore the
challenges and lessons learned at one integrated health system as it
sought to answer the question of what lies beyond the PCMH.
AMGA.ORG/AC2015
19
Governance and Leadership of a Multifaceted
Physician Enterprise
Lynn Stofer, President, Partners Community Healthcare, Inc.,
Partners HealthCare
Governance & Strategy, INTEGRATED Healthcare Strategies
This session will focus on the theory and practical implementation
of an effective model for governing a complex network of physicians,
in a highly competitive, vigorously scrutinized market. This session
will highlight the job description and responsibilities of the board;
the practical reality of implementing an effective governance model,
especially the cultural challenges; and the steps required to effectively engage physicians—employed and independent, academic and
community-based.
(continued)
Employee Wellness: Our Success and Lessons Learned
Lori Teppara, BS, EP, ACSM, Health Services Coordinator, Cornerstone
Health Care
Dawn Moser, PHR, Benefits Administrator, Cornerstone Health Care
Alisha DeTroye, PAC, Director, Population Health Services,
Kimberly Fisher, MA SPHR, Chief Human Resource Officer,
A key component of a successful organization is your employees.
Cornerstone Health Care developed an effective wellness program and
made employees’ health a priority, and they have reaped the rewards
of improving employee morale, increased productivity, and lower
overall healthcare costs. Learn how you can develop and implement
a corporate wellness program, create partnerships internally and
externally, and achieve employee buy-in.
Data Infrastructure and Successful Quality Metric
Collection: The Last Step in Medicare Shared Savings
ACO, and Chief Quality and Informatics Officer, MHMD
Memorial Hermann Physician Network is one of the most successful Medicare ACOs, generating over $33 million in shared savings.
This presentation will describe the specific steps they took to collect
required MSSP quality metrics during both 2013 and 2014 and how
processes and technology evolved as their ACO and required data
collection expanded.
SESSION TRACK KEY
Population Health
Planning
Value-Based Care
Clinical Research: An Innovative Avenue to Enhance
Outcomes, Reduce Cost, and Drive Engagement
Kevin Cannon, MD, Director of Clinical Research, Wilmington Health
Jeffry G. James, MBA, CPA, Chief Executive Officer, Wilmington Health
Clinical research is often not connected with ACO concepts and
the transition to fee-for-value. This presentation will illustrate how
Wilmington Health, a mid-sized, non-affiliated medical group, uses
clinical research as a tool in their ACO to help decrease costs, improve
outcomes, increase patient engagement, and hedge the financial risks
of their transition to a fee-for-value model.
“We find the AMGA Annual Conference a tremendous opportunity
to network and learn from others, as well as share the successes we
have achieved in AMG and Advocate Health Care. Our leadership team
especially values the pre-conference council meetings. Together, we
appreciate the leadership that the American Medical Group Association
brings to improving the health and care outcomes of the communities
we serve.”
Kevin McCune, MD
Chief Medical Officer, Vice President of Medical
Management
Advocate Medical Group
20
AMGA.ORG/AC2015
n e t w or k i ng op p ort un i t i e s
Monday, March 23
Thursday, March 26
9:00 a.m. – 5:00 p.m.
Meetings of AMGA Leadership Councils
AMGA will convene the leaders of its member groups who participate
in AMGA’s Leadership Councils. For a list of Councils that will be
meeting, see page 12. To learn more about the Leadership Councils or
to join, please visit www.amga.org or contact Joe DeLisle, Membership
Associate, at (703) 838-0033, ext. 355 or jdelisle@amga.org.
7:00 a.m. – 8:30 a.m.
Farewell to Exhibitors Networking Breakfast
Attendees can enjoy a networking breakfast that provides an
opportunity to catch up with colleagues on their experiences at
the conference while visiting with the conference supporters and
exhibitors.
5:30 p.m. – 7:00 p.m.
Reception for AMGA Board and Leadership Councils
Following a day of meetings, the Leadership Councils will gather
for cocktails, refreshments, and conversation with colleagues on the
AMGA Board. (Invitation only)
12:15 p.m. – 1:45 p.m.
Networking Lunch
Join your colleagues and peers for a luncheon and free-flowing
conversation.
Tuesday, March 24
7:00 a.m. – 1:30 p.m.
AMGA Golf Classic at Rio Secco
Join AMGA members and industry partners for an exciting golf outing
at Rio Secco. Buses will depart from hotel at 7:00 a.m. Shotgun start at
8:30 a.m. For details, see page 12.
5:00 p.m. – 7:00 p.m.
Welcome Reception in Exhibit Hall
AMGA will formally welcome conference attendees during a lively
cocktail reception in the Exhibit Hall. Join your colleagues and peers
while strolling through the hall for an enjoyable evening with our
conference supporters.
5:30 p.m. – 7:30 p.m.
Closing Event: Under the Big Top
Join your conference peers and colleagues for a closing reception
event under the Big Top. AMGA will gather carnival attractions and
food and entertainment, including the NCAA Men’s Basketball “Sweet
16” games, to celebrate a successful AC2015.
Wednesday, March 25
7:00 a.m. – 8:00 a.m.
Networking Breakfast
Join your colleagues, peers, and conference supporters in the Exhibit
Hall before the General Session.
10:45 a.m. – 12:15 p.m.
Networking Discussion Groups
These popular and informative sessions will allow you to participate in
lively and free-flowing discussions, share common experiences, and
find new solutions to tough issues you deal with every day. Sessions
will be organized by group type and size. Open for all registered
conference attendees.
12:15 p.m. – 1:45 p.m.
Networking Lunch with Exhibitors
Join your colleagues, peers, and conference supporters to share
strategies and insights.
5:00 p.m. – 6:00 p.m.
“We are all searching for solutions to our common challenges and
I’ve found AMGA to be the best venue for learning about these in
an unfiltered manner. The programs are presented by other medical
group executives who provide a level of candor, honesty, and realworld impact that you don’t often see at other meetings. Our group
uses the AMGA Annual Conference to expose potential new leaders
to a wider world of large group health care and health policy—sort
of like taking the farm boys to Paris. It is increasingly difficult to
get away from the practice, but AMGA’s meetings are always well
worth the investment.”
Norman Chenven, MD
CEO and Founder
Austin Regional Clinic
Happy Hour in Exhibit Hall
Join your colleagues, peers, and conference supporters for cocktails and
appetizers in the Exhibit Hall before heading out to experience Las Vegas.
AMGA.ORG/AC2015
21
c o n t i n u i n g e d u c at i o n c r e d i t
AMGA Education Mission Statement
ACHE Credit for Healthcare Executives
The American Medical Group Association’s continuing education program delivers
high-quality learning activities to respond to the educational needs of medical group
leaders. AMGA’s continuing education activities enable its members to share information
and innovations in order to remain current and continually improve patient care by
advancing the medical group model as the preferred method of healthcare delivery. The
association accomplishes this goal by offering timely, unparalleled learning activities
including an annual conference, regional meetings, and distance learning tools. Medical
group leaders who participate in activities offered by AMGA can apply for credits to
complete their requirements in CME, CPE, ACMPE, and ACHE, and nurse administrators
can earn continuing education credits.
The American Medical Group Association is authorized to award 15.5 hours of
pre-approved Category II (non-ACHE) continuing education credit for this program
toward advancement or recertification in the American College of Healthcare Executives.
Participants in this program wishing to have the continuing education hours applied
toward Category II credit should indicate their attendance when submitting application to
the American College of Healthcare Executives for advancement or recertification.
CME Credit for Physicians
The American Medical Group Association is accredited by the Accreditation Council for
Continuing Medical Education (ACCME) to sponsor continuing medical education for
physicians. AMGA takes responsibility for the content, quality, and scientific integrity of
this CME activity. AMGA designates this continuing medical education activity, AMGA’s
Annual Conference, for a maximum of 15.5 hours in Category 1 of the Physician’s
Recognition Award of the American Medical Association. Each physician should claim
only those hours of credit actually spent in the educational activity.
CPE Credit for Accountants
American Medical Group Association is registered with the National Association of State
Boards of Accountancy (NASBA) as a sponsor of continuing professional education
on the National Registry of CPE Sponsors. State boards of accountancy have final
authority on the acceptance of individual courses for CPE credit. Complaints regarding
registered sponsors may be submitted to the National Registry of CPE Sponsors through
its website: www.learningmarket.org. AMGA designates this continuing professional
education activity for a total of 18.5 CPE credits. This learning activity is a group live
meeting, providing an overview of topics presented. There are no advance preparations
or prerequisites to attend this meeting.
ACMPE Credit
This program may qualify for continuing education credit for the American College of
Medical Practice Executives (ACMPE). To apply for ACMPE credit, submit the ACMPE
generic credit hour form with a copy of this brochure.
AMGA’s Full Disclosure Policy for CME Activities
As an accredited provider of continuing medical education activities, it is the policy of
the American Medical Group Association (AMGA) to ensure balance, independence,
objectivity, and scientific rigor in all its individually sponsored educational activities. All
faculty participating in any learning activity sponsored by AMGA are required to disclose
to the participants any actual or potential conflicts of interest that may have a direct bearing on the subject matter of the CME activity. This requirement pertains to relationships
with pharmaceutical companies, biomedical device manufacturers, consulting companies
or other corporations whose products or services are related to the subject matter of the
presentation. Speakers are also expected to openly disclose inclusion of any off-label,
experimental, or investigational use of drugs or devices in their presentations. For full
disclosures, please visit www.amga.org, and click under Annual Conference.
AMGA’s 2015 Annual Conference activities will not include discussions of any off-label,
experimental, or investigational use of drugs or devices in their presentations.
For complete learning objectives, view the expanded presentation
descriptions at amga.org/AC2015.
CE Credit for Nurses
Continuing Education credits (CEs) are available through the California Board of Registered Nursing, Provider #11816. This educational activity, AMGA’s Annual Meeting, has
been designated for a maximum of 15.5 contact hours. Conference participants wishing
to receive credit must provide their license number and Social Security number upon
successful completion of the program(s).
what is amga?
The American Medical Group Association (AMGA) is a 501(c)(6) trade association representing medical groups, health systems,
and other organized systems of care, including some of the nation’s largest, most prestigious integrated delivery systems. AMGA is
a leading voice in advocating for efficient, team-based, and accountable care. AMGA members encompass all models of organized
systems of care in the healthcare industry, including: physician-owned, independent group practices, integrated delivery systems,
hospital-affiliated medical groups, independent practice associations (IPAs), academic and faculty practices, accountable care
organizations, and high-performing health systems. More than 150,000 physicians practice in AMGA member organizations,
providing healthcare services for 120 million patients (approximately one in three Americans).
22
AMGA.ORG/AC2015
support the american
medical group
foundation
Tuesday, March 24
7:00 a.m. – 1:30 p.m.
AMGF Golf Fundraiser at AMGA Golf Classic
Plan now to join in exciting contests and games during the AMGA Golf Classic
that are designed to up the ante of fun and festivities while benefitting the
American Medical Group Foundation. Do you think you can hit a hole in one or
a long-distance putt? See what cash and prizes you’ll get for trying!
Opens: Tuesday, March 24, 5:00 p.m.
Closes: Thursday, March 26, 11:00 a.m.
AMGF Charity Silent Auction
To help continue promoting delivery system excellence through the
AMGF, we will be featuring our annual silent auction where you can bid
on valuable and sought-after items such as trips to unique destinations,
jewelry, sports memorabilia, and many others. Here is a sample:
• Treat your palate to some of the finest wines
available.
• Get the perfect gift card for that perfect person.
• Save a spot on your mantel for sports memorabilia autographed
by some of history’s finest sports figures and current superstars.
• Indulge yourself with a long weekend at popular getaways.
“It is almost impossible for me to even try to quantify all the benefit
Cornerstone has received from AMGA membership. It is the absolute
best forum in the country to network with and learn from cutting-edge
healthcare organizations’ leadership. From every meeting we attend,
we bring back ideas that contribute to our bottom-line efficiency
and quality efforts. Our strategy is informed by both the national and
regional meeting conversation. The advocacy AMGA has done on
behalf of group practices is crucial during this time of exponential
change in the healthcare delivery environment. The benchmarking data
is an important component of our management work. It’s all good.”
Grace Terrell, MD, MMM
Chief Executive Officer
Cornerstone Healthcare, LLC
Dear Colleague:
Given the dynamically changing landscape on the
healthcare delivery front, the mission and work of the
American Medical Group Foundation (AMGF) is now
more important than ever. Our unique model of delivering care has the greatest potential to provide a complete continuum
of coordinated care across all the needs of patients, regardless of how
complex their medical condition. It is imperative that we continue to
provide more evidence of how our model of care is able to bend the cost
curve and improve quality.
And, as you may know, one of the ways we are accomplishing this is
with our national hypertension initiative, Measure Up, Pressure Down®.
This campaign is designed to improve hypertension care and patient
outcomes within AMGA-member organizations while raising awareness
among patients, communities, employers, policymakers, and the media
about the dangers of uncontrolled high blood pressure.
Now in its second year, we are seeing measurable success: detection
or control of high blood pressure for 205,000 Americans living with
the disease in the first 12 months of the campaign show an average
control rate of 69%, which compares to a national average of 47%
based on data from the Centers for Disease Control and Prevention
(CDC). We hope to build on this success by launching a new national
campaign on diabetes in 2016.
I urge you to continue supporting the Foundation by joining
me at the various AMGF events at the 2015 Annual Conference in Las Vegas. The highly anticipated Silent Auction, and our
Annual AMGA Golf Classic, where extra contests and games will be
hosted by the Foundation, will be played at the scenic Rio Secco Golf
Club. These events provide key networking opportunities with other
healthcare leaders in addition to fun and excitement—all while supporting the critical work of the Foundation.
In addition to these activities, the Foundation relies heavily on medical
groups, industry stakeholders, and individuals for support throughout
the year. If you are interested in participating in the Silent Auction
or would like more information about any of these events or how to
contribute to the Foundation, please contact Sherry Greenwood, Senior
Manager, Donor Relations, at sgreenwood@amga.org or
(703) 838-0033, ext. 352.
I look forward to joining you at these events!
Sincerely,
Ron Kirkland, MD, MBA
Chair, American Medical Group Foundation
Past Chair, The Jackson Clinic
AMGA.ORG/AC2015
23
c on f e r e n c e i n f or m at i on
The American Medical Group Association is a member-driven organization, dedicated to providing first-rate educational activities to our
members. If you are interested in attending and your organization is
not a member of AMGA, or you are unsure of your membership status,
please contact Bill Baron, Director of Membership Development, at
wbaron@amga.org or (703) 838-0033, ext. 336.
Three Ways to Register
1.Online, by visiting www.amga.org/AC2015
2.Fax the registration form with credit card payment to
(703) 548-1890
3.Mail the registration form and check (payable to AMGA) or credit
card payment to: Conference Registrar, AMGA, One Prince Street,
Alexandria, VA 22314-3318
Registration forms not accompanied by check or credit card payment
will not be processed.
Discounts
•Early Registration: Register by Friday, February 6, 2015 to
take advantage of a $100 early registration discount. Your
registration fee includes all general sessions, breakout sessions and
networking discussion groups, two lunches, three receptions, and
the closing event. For information on daily rates, contact Beth Sutter,
Meetings & Education Coordinator, (703) 838-0033, ext. 322 or
bsutter@amga.org.
•Group Discount: AMGA members, corporate partners, and
non-member healthcare delivery organizations can qualify for an
additional registration discount. Four or more paid registrations from
the same organization will receive a $150 discount per registration.
Cancellation Policy
Cancellations must be submitted in writing by Friday, February
13, 2015 in order to receive a refund, less a $100 processing fee.
No-shows are not eligible for refunds. Substitutions are welcome and
will not incur a processing fee. Should an act of war or act of God strike
the U.S. in the time immediately preceding the conference, registrants
unable or unwilling to attend the conference will be given a credit in the
amount of the registration fee to apply towards a future AMGA activity
or other future AMGA expense.
Accommodations
After you receive your conference registration confirmation, you will be
eligible to reserve your hotel room at Caesars Palace in Las Vegas. In
order to receive the special room rate, please identify yourself as being
part of AMGA. The hotel will ask you for your conference registration
confirmation number to complete the reservation. This number will
be provided to you by AMGA in your registration confirmation letter.
Reservations must be made by Friday, February 20, 2015 in
order to receive the AMGA conference rate of $225 per night. After this
date, rates and availability of rooms cannot be guaranteed. Reserving
your room with the individual conference registration number
is the only way to ensure you receive the discounted AMGA
rate. Caesars Palace is located at 3570 Las Vegas Boulevard, Las
Vegas, Nevada 89109. Check-in is at 4:00 p.m., and check-out is at
11:00 a.m.
For groups sending 10 or more attendees, contact AMGA directly to
discuss options for special room blocks and registration assistance.
Beth Sutter, Education & Meetings Coordinator, can be reached at
bsutter@amga.org or (703) 838-0033, ext. 322.
AMGA’s Americans with Disabilities
Act Statement
The American Medical Group Association is committed to making each
of its educational activities accessible to all participants so they may be
actively involved in the meetings and conferences. If you have special
physical, dietary or communication needs that require auxiliary aids or
services identified in the Americans with Disabilities Act, please call us
at (703) 838-0033, ext. 333 so that we can accommodate your requests.
Questions/Concerns
It is the policy of AMGA to facilitate the resolution of complaints and
concerns regarding registration, hotel experience, and general meetingrelated issues. All concerns and questions should be directed to Andi
Eberly, Director of Education and Meetings, at aeberly@amga.org.
“As one of the leaders of a large integrated multispecialty group,
I am always working on ways to improve the value for the services
we provide. I find attending the AMGA Annual Conference to
be tremendously worthwhile as a way to sample what other, like
Follow @theAMGA on Twitter for the
latest updates on AC2015.
organizations are doing to achieve the same types of improvements.
I know of no other comparable melting pot for learning cutting-edge
approaches to our everyday challenges.”
Howard B. Graman, MD
Chief Executive Office
PeaceHealth Medical Group
24
AMGA.ORG/AC2015
150,000
a g e n d a at a g l a n c e
Sunday, March 22
Wednesday, March 25
1:00 p.m. – 5:00 p.m. AMGA Expanded Leadership
Council Meetings
7:00 a.m. – 8:00 a.m. Networking Continental Breakfast with
Exhibitors
7:00 a.m. – 6:00 p.m. Monday, March 23
7:00 a.m. – 9:00 a.m. Focus Group Breakfast (by invitation)
9:00 a.m. – 5:00 p.m. AMGA Leadership Council
Meetings
5:30 p.m. – 7:00 p.m. AMGA Board and Leadership Councils
Reception
Tuesday, March 24
7:00 a.m. – 1:30 p.m. AMGA Golf Classic at Rio Secco
(Shotgun Start at 8:30 a.m.)
9:00 a.m. – 3:00 p.m. Immersion Sessions
The Patient Experience: A Critical Element in the Delivery
of High-Quality Care
Trends in Physician Governance: Taking Your Board to the
Next Level
AMGF Silent Auction
8:00 a.m. – 10:00 a.m. General Session: Healthcare 2015
and Beyond
10:45 a.m. – 12:15 p.m. Networking Discussion Groups by
Organizational Type
10:45 a.m. – 12:15 p.m. Executive Roundtable Discussion
Group: What Are the Keys to
Success?
12:15 p.m. – 2:00 p.m. Lunch with Exhibitors
Executive Roundtable:
2:00 p.m. – 3:15 p.m.
AMGA Legislative Update
(special registration required)
3:15 p.m. – 3:45 p.m. Refreshment Break with Exhibitors
3:30 p.m. – 5:00 p.m.
Opening General Session:
Future of Payment Models
Executive Roundtable: Innovation
3:30 p.m. – 5:00 p.m. and Leadership
5:00 p.m. – 7:00 p.m. AMGF Silent Auction
5:00 p.m. – 7:00 p.m. Welcome Reception in Exhibit Hall
5:00 p.m. – 6:00 p.m. Happy Hour with Exhibitors
Thursday, March 26
7:00 a.m. – 8:30 a.m. Networking Breakfast with Exhibitors
8:30 a.m. – 10:30 a.m. General Session: Gary Loveman
11:00 a.m. – 12:15 p.m. Peer-to-Peer Breakout Sessions
11:00 a.m. – 12:15 p.m. Executive Roundtable: War Games:
Lessons Learned from Past Disas
ters to Prepare for the Next
12:15 p.m. – 1:45 p.m.
Networking Lunch
2:00 p.m. – 3:15 p.m. Executive Roundtable Panel
Discussion: Succession Planning
3:15 p.m. – 3:30 p.m. Refreshment Break
3:30 p.m. – 5:00 p.m. Closing General Session:
Erik Wahl
5:30 p.m. – 7:30 p.m. 26
AMGA.ORG/AC2015
Closing Event: Under the Big Top
registration form
Please print or type all information. One individual per form
please. This form may be photocopied for additional registrants.
AMGA 2015 Annual Conference
March 23–26, 2015
Caesars Palace
Las Vegas, Nevada
Registrant’s Full Name and Degree (if applicable)
Job Title
Executive Roundtable
Tuesday, March 24 – Thursday, March 26
Organization Name
For information about registering for the Executive Roundtable activities, contact
Andi Eberly, Director of Education and Meetings, at aeberly@amga.org.
Mailing Address
Additional Activities and Registrations
Tuesday, March 24 – AMGA Golf Classic at Rio Secco
Member
City/State/ZIP
Non-Member
$215
HandicapRequested Partner
Telephone
Thursday, March 26 – Closing Event: Under the Big Top
(included in registration fee)
E-mail
Yes, I will attend the closing reception
CC E-mail
Spouse/Guest Fee
$175
(Includes continental breakfasts in Hospitality Suite March 25-26, Exhibit Hall
receptions, and Thursday evening event. NOTE: Does not include lunches)
First Name/Nickname (to appear on badge)
Conference Event
Tuesday, March 24 – Thursday, March 26
AMGA Member or Corporate Partner
AMGA Non-Member
AMGA Non-Corporate Partners/
Exhibitors $165
By Feb 6 | Feb 7-Mar 6 | After Mar 6
$ 950
$1,050
$1,150
$2,000
$2,100
$2,200
$1,350
$1,450
$1,550
Please note: Your conference fee includes the opening general session
and welcome reception on Tuesday, March 24, activities on March 25-26
(excluding Executive Roundtable events), and the closing event. The fee does
not include any pre-conference activities and council meetings. Attendees
must pay a separate fee for each pre-conference activity.
Name of Spouse/Guest
Spouse’s/Guest’s First Name/Nickname (to appear on badge)
Discounts and Fee Reductions
Attendees who register to attend an immersion session in addition to their conference registration are eligible to receive a discount of $50 from the total fee.
Four (4) or more paid registrations from the same healthcare organization
or corporate partner will receive a $150 per registration discount. Attach all
registrations from the same organization to receive the discount.
Total (with discounts)
Cancellations must be submitted in writing by Friday, February 13, 2015
in order to receive a refund, less a $100 processing fee.
Pre-Conference Activities
Monday, March 23 – Leadership Councils
Payment information
I’m interested in attending
Leadership Council
CAO, CEO, CFO, CMO, HR, QI (1 day session)
$ 150
Check, in the amount of $
$ 225
Please charge $ CIO, MPR (1 ½ day session)
Tuesday, March 24 – Immersion Sessions
AMGA Non-Member or Exhibitor
$ 495
$1,000
The Patient Experience: A Critical Element
in the Delivery of High-Quality Care
$ 495
$1,000
Trends in Physician Governance:
Taking Your Board to the Next Level
Credit Card Number is enclosed.
to my
Visa
MasterCard
American Express
Expiration Date
Cardholder’s Name Authorized Signature
Three Ways to Register
Fax form with credit card payment to (703) 548-1890
Mail registration form and check (payable to AMGA) or credit card payment to:
Conference Registrar, AMGA, One Prince Street, Alexandria, VA 22314-3318
$ 495
$1,000
Online by visiting www.amga.org/AC2015
Questions? Contact Beth Sutter, Education & Meetings Coordinator,
(703) 838-0033, ext. 322 or bsutter@amga.org.
BROCHURE 2
One Prince Street
Alexandria,VA 22314-3318
“Sutter Medical Group leadership has attended the AMGA
Annual Conference for many years as an efficient means to
accomplish many goals. This experience has greatly focused
our strategic thinking learned from high-quality speakers and
through extensive dialogue, both formally and informally.
We have proactively distributed our attendees’ participation
in breakout sessions to allow a breadth of exposure and
information, with nightly meetings to share notes and compare
perspectives. Our time together in this setting has been a
culturally bonding experience for our Board. Bringing physicians
early in their leadership experience has been an important piece
of our medical group succession planning. Finally, we have
found that these meetings have provided a great balance of (a)
learning new ideas that change what we do and (b) learning that
we are not as far off track as we might have feared!”
Don L. Wreden, MD
Senior Vice President for Patient Experience
Sutter Health

American Medical Group Association

Transcription

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