The Tar Heel Van - North Carolina Movers Association

The Tar Heel Van
NCUC Announces Rate Increase
The North Carolina Utilities Commission announced
the annual rate increase for the Maximum Rate Tariff
effective January 1, 2012. This year’s increase is 2.4%,
across the board.
Docket T-100, Sub 49, which created the Maximum
Rate Tariff, provides for an increase each year on January 1.
The increase is based on figures from the Implicit Price
Deflator of the Gross Domestic Product for the Southeast
region.
All line items are included in the rate increase,
excluding valuation.
The revised tariff pages containing the January 1
increase are now available.This link also includes the
revised roster pages that were issued at the same time.
The two software companies—Custom Computer
Software and IGC Software—affiliated with NC Movers
Association that have NC Electronic tariffs have been
notified of the increase. They are both working on their
updates. If you have paid your annual updates, you should
have your Custom Computer Software update by January
2. If you are interested in having either computer version,
contact the Association office and we’ll tell you how!
FourthQuarter
2011
In This Issue
United Brokerage
Announces New
Logo
2
From the
President
3
News From
Members
6
Hilldrup Donates to
Green Chair
Project
7
Horne Moving
Moves NC State
Chancellor
8
Ray Moving
Employees Win
Master Club Status
9
AMSA News and
Updates
15
Anyway: The
Paradoxical
Commandments
21
North Carolina Movers
Association, Inc.
P O Box 61210
Raleigh, NC 27661-1210
Phone 919/554-8920
NCMA Mission Statement
The mission of the North Carolina Movers Association is to provide
guidance to our members concerning rates, tariffs, rules and regulations as prescribed by the NC Utilities Commission. Most importantly
we provide support for our members and sponsors so they can supply
quality service to the moving and consuming public.
Toll Free 800/325-2114
Fax 919/556-8520
E-mail ncmovers@aol.com
Internet: www.ncmovers.org
Pam Stanley, Executive Director
Page 2
The Tar Heel Van
New Logo, New Name, Same Great Service
“UNITED BROKERAGE PACKAGING”
As we look forward to 2012, United Brokerage is gearing up with a fresh new logo and an
updated website, with the same great customer service our customers have come to rely
on for over 50 years.
The “United Brokerage” history is an integral part of who we are as a company and
provides a strong foundation for the future. Our new logo maintains the United Brokerage
of the past while expanding on the more modern, integrated packaging solutions that we
currently offer and will continue to expand on in the future.
The new United Brokerage Packaging will continue our commitment to “exceed our
customers expectations” with service, quality and price. We appreciate your support for
the last 50 years and hope that you are looking forward to the next 50 years as much as
we are.
Thank you again from all of us at United Brokerage Packaging.
The Tar Heel Van
Page 3
From the President
President Dean Barrett
Greetings!
I hope everyone has enjoyed their Holiday Season. Another year gone, and again it goes by
so fast! I tell people all the time how it seems like it goes by faster in our industry because
we're always talking days and months out to perform our services.
Your NCMA Board was able to accomplish a lot during the past year. Legislation was
passed to help eliminate illegals from our industry, communication has continued to
improve with the Utilities Commission, and a very strong board continues to get better.
Your Board will continue to strive for success for 2012.
Every year seems to go by a little faster and guess what, we're another year older! Good
news-we're another year older, bad news-we're another year older! This is why we should
all cherish our accomplishments for the past year and spend time with our families and
coworkers over the Holidays. Also, we can recharge for the upcoming year and make it
better than the last. I hope everyone had a great Holiday Season and let's all have a
great 2012!
Dean Barrett
Page 4
The Tar Heel Van
NCMA Board of Directors
President—Dean Barrett, Ray Moving, Greensboro, NC
Vice-President—Tripp Moore, Two Men and Truck of Charlotte, Charlotte, NC
Secretary/Treasurer—Brett Plummer, All American Relocation, Raleigh, NC
2012 Directors: Dru Burgin, Sells Service, Statesville, NC; Scott Lassiter, City Transfer and Storage,
High Point, NC ; Wayne Ray, Coastal Carriers Moving & Storage, Wilmington, NC; Frank Watson IV,
Charlotte Van & Storage, Charlotte, NC
2013 Directors: Vicky Filley, Fidelity Moving & Storage, Fayetteville, NC; Tony Harris, Modern
Moving & Storage, Jacksonville, NC; Bryan Jones, Excel Moving & Storage, Greensboro, NC
2014 Directors: Kathy Cox, Horne Moving Systems, Goldsboro, NC; Todd Lamar, Armstrong
Relocation, Raleigh, NC; Neal Matthews, Steele and Vaughn Moving, Greensboro, NC; Steve Rhodes,
Nilson Van and Storage, Fayetteville, NC
Ex-Officio: Tom Hunnicutt, Jr., Gasperson Transfer & Storage, Asheville, NC
The Tar Heel Van
Page 5
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The Tar Heel Van
In November, Coastline Relocation of Goldsboro
helped Seymour Johnson Air Force Base by donating 240
boxes so they could pack Thanksgiving dinners for families
of deployed soldiers.
The First Sergeant’s Council organized the Thanksgiving
food drive with help from Butterball Turkey, local
companies and Airmen on the base. Pictured is Airman 1st
Class Jason Birdsong, of the 4th Logistics Readiness
Squadron, is a fire truck maintenance from Thomaston,
Georgia. (US Air Force Photo by Senior Airman Whitney
Stanfield)
Charlotte Van and Storage received a request from to
perform a charity move from Dawn Looper. Ms. Looper
requested assistance from Mayflower and they forwarded the
requested to Charlotte Van, because it was an intrastate
move. Ms. Looper has become disabled, but she was a
military wife who had been moved by Mayflower several
times and asked them to help her. Charlotte Van donated
the truck and their employees donated their time to help Ms.
Looper out. Frank Watson IV said “When we asked our
staff to participate, we did not have one person say no or
that they would have to think about it. By calling 10 staff
members, we had 10 confirmed to help with the move. We
are so lucky to have the staff we do. What we found is that
you will get more out of something like this than you put into
it…as a company and as a staff member.”
City Transfer and Storage of High
Point has donated the use of a trailer
for the NC Special Olympics for
several years. Here’s some of this
year’s participants!
The Tar Heel Van
Page 7
Hilldrup donates moving expertise to
The Green Chair Project
Stafford, VA (December 19, 2011) – Hilldrup Moving and Storage Services recently completed one
of the largest charitable moves in the 108-year-old company’s history. Over a four day period, it
moved approximately 175,000 pounds of household items to the new showroom and warehouse of
The Green Chair Project in Raleigh.
Established in 2010, The Green Chair Project is a donation receptacle for gently-used household goods
for those in need in Raleigh-Durham and the North Carolina Coast. It has grown from a church closet
to its current facility in response to community generosity and need.
Their recent move to a new 14,000 square foot facility at 1853 Capital Blvd., involved at least 14
truckloads of furniture and 40 pallets of household goods. The items moved included everything from
decorative accessories to entertainment centers.
“At first we thought we could handle the move with volunteers. If Hilldrup Moving & Storage Services
hadn’t stepped forward and donated their trucks and personnel, I don’t know how we could have
handled the volume of goods to be moved,” said Beth Smoot, co-founder of the non-profit
organization.
“Every Hilldrup worker was so respectful and interested in how we’re trying to help people,” Smoot
said. “They were so well trained. They helped with everything from the pre-move to positioning the
furniture and accessories in our new location.”
“The Green Chair Project’s mission of helping families put their homes back together during difficult
circumstances fits well within the Hilldrup commitment to community service.” said Joe Coffman,
General Manager of Hilldrup’s Raleigh-Durham branch.
Page 8
The Tar Heel Van
Matt and Rachel Sharpstene of A Few
Good Men Moving and Storage of
Wake Forest are extremely pleased to
introduce everyone to their daughter, Sophia
Elizabeth. Sophia was a little early, being
born on November 22 (and due on New
Year’s Eve). However, she came through
with flying colors and is already home with
her excited parents. She can’t wait to attend
her first NCMA Convention this fall!
Horne Moving Systems of Goldsboro had the honor recently to move NCSU
Chancellor Randy Woodson and his wife, Susan, to their new residence (fondly called the
Big Red House) located on the Centennial Campus. Horne moved the Chancellor from
Indiana to North Carolina at the time of his hire in April 2010. Chancellor Woodson was
so impressed with that move, he made sure that Horne was contracted for the move to
the new residence. Horne sent 6 men and 1 supervisor to pack for 2 days, 4 men and a
supervisor to load in one day and 4 men with a supervisor to unload in one day.
From Left—Daniel Williams, Willie
Peterkin, Jimmy Newcomb, Chancellor
and Mrs. Woodson, Lonnie Davis and
Donnie Lofton
The Big Red House
The Tar Heel Van
Page 9
Congratulations to Bob Cole (left) and Doug Penley (right) of Ray Moving and
Storage in Greensboro for earning Master Club status for Mayflower Transit. This
an elite group that registers more than $250,000 linehaul transportation. Congrats
Bob and Doug for joining this elite group!!!
Move For Hunger was awarded a $125,000 grant
from Chase at the first American Giving Awards on NBC.
It represents the largest grant that the group has ever
received.
The program, hosted by Bob Costas, featured
celebrity tributes to five charities selected through
online voting supported by the bank's Chase
Community Giving on Facebook. Move For Hunger
founder Adam Lowy was introduced by Grammy
Award-winning rapper 50 Cent, who shared his passion
for fighting the hunger problem…
Page 10
The Tar Heel Van
Excel Moving & Storage, with locations in Raleigh and
Greensboro, NC and Charleston, SC, sponsored the Greater
Raleigh Chamber of Commerce’s “The Great Talent Search”
November 10 at the Marbles Kids Museum. The event, presented
in partnership with the Wake County Economic Development
Program, featured panelists from Allscripts, Biogen IDEC, Cisco
Systems, Inc. and MMI Public Relations, speaking on the values
millennials hold and why these works are important to the local
economy.
“Millenial workers play an extremely important role in shaping
work culture, and we want to support the chamber in letting local
businesses know about the great talent pool of potential
employees in the area and how best to incorporate them into
their workplaces,” said Jeff Hatley, vice president of sales.
Hilldrup names Scott Luther Director of Business Development Stafford, VA (December 19, 2011) – Hilldrup Companies announces the Pick up, delivery location and
business hours:
Two Men and A Truck of
Charlotte
3653 Trailer Drive
Charlotte, 28269
Tel: 704/525-0555
Business hour:
Mon-Fri: 8:00 am-5:00 pm
Sat: 9:00 am -1:30 pm
hiring of Scott Luther as Director of Business Development for North and South Carolina. A 28‐year industry veteran, Luther started out as a helper, working in his grandfather’s United moving agency in Cape Cod, Ma. He has spent the past 20 years of his career with UniGroup, Inc. United Van Lines is a subsidiary of UniGroup. In 2003, he joined a Mayflower Transit agent in Charlotte, N.C. Although Luther initially focused on residential household moves, he soon sold every line of their business, including household, commercial office and industrial, corporate, national and international accounts. In 2008, he became the Operations Manager. Luther is a Certified Relocation Professional and a member of the Masters Club comprised of the top one percent of United and Mayflower sales representatives nationwide. He also belongs to the Charlotte Metro Area Relocation Council, a chapter of the Employee Relocation Council. His responsibilities with Hilldrup include corporate and national account business development in NC and SC, focusing on domestic and international household goods transportation. Hilldrup has branches in Raleigh‐Durham and Charlotte, NC and Greenville, SC. Luther lives in Charlotte and has three children. He is an active member of his church and volunteers at his son’s charter school. He is also active in local politics. “Scott brings a wealth of experience to this important position at Hilldrup,” said Jackie Goodman, Hilldrup Senior Vice President, Client Services. “He will be an invaluable asset to each of branches that he supports.” The Tar Heel Van
Page 11
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The Tar Heel Van
Kentucky Trailer Paint & Reconditioning
announces the establishment of new Paint and
Refurbishing Division
Louisville, KY - Kentucky Trailer announces the grand opening of its new division:
Kentucky Trailer Paint & Reconditioning. The division will operate from its new state-ofthe-art paint and decaling facility located near Kentucky Trailer's company headquarters
and custom trailer production facility in the Louisville-Jefferson County Riverport
Industrial Park in Louisville.
Kentucky Trailer Paint & Reconditioning is a full service paint, decal and reconditioning
center providing services to customers with old and new trailers, truck bodies, tractors,
industrial and power equipment, emergency vehicles, and public transportation vehicles.
The Kentucky Trailer Paint & Reconditioning facility is a modern and efficient 80,000square-foot facility that includes an environmentally friendly, 80-foot, state-of-the art paint
booth with heated and rapid curing technology. Kentucky Trailer Paint & Reconditioning
associates are dedicated to identifying customer needs and delivering custom solutions.
Since opening the facility in March, the staff has grown to include twenty-five associates
and expects to hire additional associates in the future as the division grows.
"We live our mission statement everyday and we're proud to offer our customers the
very best products and service available in the industry," said Scot Maggard, general
manager of Kentucky Trailer Paint & Reconditioning.
About Kentucky Trailer:
Kentucky Trailer is the nation's leading manufacturer of custom trailers for the moving and
storage, snack food, package goods and other niche industries. Clients include Allied, Arpin,
Atlas, Best Chair,Mayflower, New World Van Lines, North American, United Van Lines,Wheaton
World Wide Moving, For additional company information, please visit www.kytrailer.com.
The Tar Heel Van
Page 13
The Tar Heel Van
Page 14
Arthur J. Gallagher Risk Management Services
Roberts & Roberts Division
Our merger with Arthur J. Gallagher will provide us with more insurance companies so we can be sure our
insureds have the most competitive price, the broadest protection and outstanding customer service!
Our Strengths…
o 81 Years in Business
o 250 Offices
o 8,500 Employees
o 3 Largest US Insurance Broker
o 4 Largest Insurance Broker in the World
o Hundreds of Insurance Companies
rd
th
Are You Paying Too much?
LET US SHOP FOR YOU:
A Sample of Our Coverages
1. Vehicle Liability & Physical Damage
6.
Building & Contents
2. Warehouse Legal Liability
7.
Motor Truck Cargo
3. Inland Marine
8.
General Liability
4. Crime
9.
Excess/Umbrella
5. Workers’ Compensation
901 Battleground Avenue
P O Box 29368
Greensboro, NC 27429
Phone: (336)217-5480
WATS: 1-800-849-1871
Fax: (336)275-1776
www.robertsandgallagher.com
The Tar Heel Van
Page 15
AMSA Updates www.moving.org www.promover.org AMSA Offers Financial Management Course for Movers
You won't want to miss Finance for Movers, our new comprehensive course aimed at movers and small
businesses that teaches the ins and outs of financial management by well-known expert David Duryee,
who has worked in the moving industry for 30 years. The course uses his book of the same name, which
will also be available through AMSA. The seminars will run through May.
"This course should be taken by all key management so that they will understand the financial
dynamics of their company, how their company can succeed, and the role they can play in assisting in that
success, said Duryee.
"They'll learn the financial benchmarks for the moving and storage industry and how to analyze and
compare their company to standards in the industry. They'll learn how to analyze cash flow in addition to
profits and receive tips on how to maximize cash flow; and they'll learn how to always be profitable and
never lose money no matter what is happening to the industry or the economy."
The topics and dates are:
Financial Ratios (Jan. 11) Analyzing the Balance Sheet, Analyzing the Income Statement, Operating
Performance
Cash Flow (Feb. 1) Strategic Planning, Benefits of Planning, Managing Growth
Planning Part I (Feb. 22) Income Statement Projection, Case Study
Planning Part II (March 21) Balance Sheet Projection, Case Study, Cash Flow Projection, Ratio Projection,
Case Study
Avoid Losses (Apr. 18) Stay Ahead, Ask for Suggestions, Employee Audit, Expense Audit, Forecast, Review,
Tough vs. Mean, Plan B
How to Get a Loan (May 16) Debt vs. Equity, Structuring Debt, Loan Agreement, 5 Cs of Credit, Personal
Guarantees, Rules of Behavior
The first two sessions will also be available with Duryee in person at our Education Conference & Expo
next February in Las Vegas. The complete series will also be available on a recorded basis. Click here to
register for this invaluable course. AMSA members pay only $299 for all six sessions. NOT AN AMSA,
BUT WANT TO PARTICIPATE?? AS A MEMBER OF THE NCMA, YOU CAN GET THE
AMSA MEMBER PRICE!!! CONTACT THE ASSOCIATION TO GET THE SPECIAL CODE
TO REGISTER AT THE AMSA MEMBER PRICE.
The American Moving & Storage Association, home of the ProMover program., is the national trade association representing the nation’s
moving and storage companies, which provide household goods moving services, specialized transportation for sensitive freight such as
computers and trade show exhibits, and warehouse storage services. The association has 3,000 members, including more than 200
international members, and sponsors programs and activities that promote consumer protection, professional development, safety, and
operational efficiency.
The Tar Heel Van
Page 16
AMSA’s 2012 Education Conference & Expo
Everything's bigger and better in Vegas, especially AMSA's 2012 Education Conference and
Expo. Over 20 education sessions, AMSA's largest Expo ever, networking events and an
Evening of the Stars Awards event featuring American Idol Season 5 winner Taylor Hicks.
All at the fabulous Red Rock Resort and Spa. Visit the conference website today at
www.promover.org/conference for all the details including the conference agenda, a list of
vendors waiting to meet you in the Expo, and of course, online registration.
And now we have more good news! Even if you are not an AMSA member, all state
association members can attend the 2012 Education Conference & Expo at the AMSAmember rate of just $695*! That's three days of networking and learning in fabulous Las
Vegas for the same registration price our members pay.
To take advantage of this offer, simply fill out the registration form, write the state
association name on the form, and fax to (703) 683-9615, Attn: 2012 Conference.
If you have any questions about the conference, please contact Jaime Barnhart, CMP,
Director of Conferences, at (703) 706-4963 or jbarnhart@moving.org, Interested in
exhibiting or sponsorships? Call Norma Gyovai at (703) 706-4965 or email her at
ngyovai@moving.org; she will put together a custom package just for your company. See
you in Vegas.
BE SURE TO
SUPPORT ALL OUR
ASSOCIATE MEMBERS
www.ncmovers.org/sponsors/
The Tar Heel Van
Page 17
Anyway: The Paradoxical Commandments
By Kent M. Keith, Ed.D.
People are illogical, unreasonable, and self-centered.
Love them anyway.
If you do good, people will accuse you of selfish ulterior motives. Do good anyway. If you are successful, you will win false friends and true enemies. Succeed anyway. The good you do today will be forgotten tomorrow. Do good anyway. Honesty and frankness make you vulnerable. Be honest and frank anyway. The biggest men and women with the biggest ideas can be shot down by the smallest men and women with the smallest minds. Think big anyway. People favor underdogs but follow only top dogs. Fight for a few underdogs anyway. What you spend years building may be destroyed overnight. Build anyway. People really need help but may attack you if you do help them. Help people anyway. Give the world the best you have and you’ll get kicked in the teeth. Give the world the best you have anyway. NC Movers Association
North Carolina Movers Association, Inc.
P O Box 61210
Raleigh, NC 27661-1210
Upcoming Industry
Events
January 21NC
MA Board of Directors Meeting
Comfort Inn
Phone: 800-325-2114
Fax: 919-556-8520
Phone: 919-554-8920
E-mail: ncmovers@aol.com
1103 Lanada Drive, Greensboro, NC
February 12-15
AMSA Education Conference & Expo
Red Rock Resort, Las Vegas, NC
April 21
NCMA Board of Directors Meeting
Greenville Hilton
207 SW Greenville Blvd, Greenville, NC
July 14
NCMA Board of Directors Meeting
Renaissance Hotel
31 Woodfin Street, Asheville, NC
We’re on the web!
www.ncmovers.org