Product Guide

Transcription

Product Guide

Internationally
proven solutions
Billabong
Admiral Insurance
SunGard Public Sector
ComputaCenter
MasterBrand
Parker Hannifin
Chesapeake Energy
Tesco Bank
Capgemini
E.&J. Gallo
2
Meridian IT
EVRY
Kmart Tyre & Auto
Avon Cosmetics
CGI
Infor
Mizuno
Costco Wholesale
SASIT
Fujitsu
Halcyon
a world of difference
Experts in systems management
Halcyon Software is a global leader in multi-platform systems management software.
With more than 20 years of delivering proven solutions and first class customer support,
Halcyon’s products proactively monitor, manage and automate IT Operations.
We help companies to prevent business disruption, increase the efficiency of their IT
services and save costs. On average we increase IT efficiency by 30% – 40 %; for most
companies this equates to significant savings and in many cases a ROI of less than 6
months. We achieve this in three ways :
Monitoring: our solutions keep a vigilant watch on the most critical IT systems and
core applications on which your business depends. IT administrators receive early
warnings of any potential problems or ‘bottlenecks’ before they impact the organization.
Automating: by setting up ‘self–corrective actions’ to these issues we can ensure they
do not happen again. IT teams can also automate regular tasks, checks or jobs which
would normally be undertaken by IT staff. This frees up valuable resources, saves costs
and helps to eliminate human error.
Reporting: our cloud-based reporting solution proves to management that the IT
team is achieving or exceeding service levels required by the business.
Halcyon’s solutions support enterprise class systems, including the IBM i®, AIX® as well as
Windows® and Linux® platforms.
With regional offices in USA, Australia and UK, Halcyon also has a network of partners and
distributors supporting territories world-wide.
We are now worry free about the stability of our hosted solutions because
“
our systems are monitored 24/7 and we are notified immediately if there are
“
any problems.
SunGard Public Sector
“
Halcyon’s technology is great. We no longer worry about catastrophic
problems. The Halcyon system addresses issues that might have gone
unforeseen. Additionally, the system catches much more than a
technician would.
“
iSeries consultant, Meridian IT Inc.
3
What’s new?
This year we have added more ‘fast track’ ways to monitor your most critical systems; namely
your core business applications.
We have done this by providing ‘out-of-the-box’ monitoring templates for a whole range of
recognized ERP and business applications which can be deployed in minutes. This means you
can capture and resolve issues before they impact your organization. We have worked in
collaborative ways with major application providers to make this happen.
This year we have also launched MQ Manager, a new solution to monitor WebSphere MQ Series.
We have also launched Cloud-based Reporting and upgraded our Graphical User Interfaces to
make our solutions more agile and even easier to use on your mobile devices.
We are grateful to our customers and partners in helping us to build a development roadmap
which is very relevant to today’s modern business.
What sets us apart?
In our market place, it’s the development of ‘multi-platform’ and ‘native’ solutions. This
means we can monitor and manage different types of computer architecture widely used
in today’s organizations. We know that native solutions (not agent- based) enable IT
teams to drill-down to fully understand why a particular process or event has failed so
that in a fast-paced business world they can rapidly respond to any situation.
“
Our fair pricing policy allows
businesses to have predictable costs
going forward and this is an
important factor in these
challenging economic times.
Fair Pricing Policy
•
•
•
•
Only pay for what you use
Transparent pricing
No maintenance hikes
No tricks or gimmicks (or nasty surprises)
“
Just premium software at a fair price
For more details see page 72
4
Accreditations and Partnerships
Halcyon Software
Accreditations
Halcyon Software is an IBM Advanced Business Partner.
This is a prestigious accreditation and is in recognition of our
commitment to producing products of the highest quality which are
used by hundreds of customers worldwide on IBM computers.
Halcyon Software is also a member of the ISV Council in Rochester.
Halcyon Software is a Member of IBM’s PartnerWorld for Developers.
Being a Member allows us to receive early releases of operating
software so that we can test our software products for compatibility
against the latest release before it becomes generally available.
It also helps us to keep fully informed of all the latest technological
advancements and allows us direct access to IBM for technical
support should it be required.
Partnerships
Halcyon Software are delighted to announce that the Halcyon
Network Server Suite management tools are 100% certified to run
natively on Oracle Linux. With predefined "out of the box" templates
we can monitor and automate tasks and actions on the Oracle Linux
operating system. Halcyon are proud of their partnership with
Oracle and ability to embrace the technology.
At Halcyon Software we are committed to the continuous
development of best of breed solutions to ensure the most costeffective ways of managing Windows® servers. Our partnership
with Microsoft® allows us to achieve that aim.
SkyView Partners Inc specializes in security consulting,
remediation services and assessment software. Halcyon Software
works collaboratively with SkyView Partners Inc as Resellers for
SkyView products in the USA and Australasia and as Master
Distributors in EMEA.
5
Contents
Page
Accreditations & Partnerships
5
Systems Management
Multi-Platform Systems Management, Enterprise Management & Mobility
Local and Remote Monitoring in Today’s Enterprise
9
Enterprise Console
10
Enterprise Management & Mobility
11
Task Supervisor
12
Cross-Platform Reporting Tool
Advanced Reporting Suite
15
Monitoring and Automation Software for Windows, AIX & Linux
Network Server Suite Overview
18
Windows Monitoring and Automation Software
Windows Server Manager
19
AIX Monitoring and Automation Software
AIX Server Manager
20
AIX lite VIOS Monitoring
21
Linux Monitoring and Automation Software
Linux Server Manager
22
Monitoring and Automation Software for IBM i, i5/OS
6
Compare Suites (Levels 1 to 4)
24
IBM i, i5/OS Monitoring Options
25
Level 1: Message Management Suite
26
Level 2: Systems Operations Suite
28
Level 3: Advanced Automation Suite
30
Level 4: Operations Center Suite
32
Page
Specialist Software for IBM i, i5/OS
Advanced Job Scheduler
35
Record & Playback
37
Performance Analyzer
38
Disk Space Manager
40
Spooled File Management
42
Spooled File Manager Comparison
43
Document Management System
44
Spooled File Manager
46
Restricted Tasks Manager
47
HA-MX Monitor
48
MQ Manager
49
Custom Task Monitor
51
Snapshot/TSC
52
Security Compliance Software for IBM i, i5/OS
Audit Journal Manager
53
Authority Swapper
54
Business Application, ERP & HA Monitoring
Business & ERP Application Monitoring
Web Application Monitor
57
Templates for ERP & HA Monitoring
Overview
58
Infor M3 (Movex) Monitoring
59
Infor XA (MAPICS) Monitoring
60
Infor XE (System21, Aurora) Monitoring
61
SAP Monitoring
62
Misys Monitoring
- MISYS Equation
- MISYS MIDAS Plus
JD Edwards (EnterpriseOne, World) Monitoring
63
64
65
High Availability Monitoring
66
Vision OMS/ODS Replication Monitoring
67
Vision iTERA Availability Monitoring
68
IBM Services Monitoring
69
Customer Services
First Class Support
71
Global Locations
71
Flexible Purchase Options
72
Fair Price Policy
72
Trademarks and Registrations
73
7
Multi-Platform Systems Management
8
Local and Remote Monitoring
in Today’s Enterprise
SLA
Service Level
Reporting
Email & SMS
Enterprise
Console
Smart Phones
Helpdesk
Integration
Tablets
See Enterprise Management & Mobility on page 11 for more information
9
Enterprise Console
View messages and alerts generated by IBM i®, AIX®, Linux® and Windows® servers on a
centralized graphical PC console to give a dashboard view of your entire enterprise.
The hub of Halcyon’s systems management is the Enterprise Console. The Enterprise
Console is supplied free of charge with all of our major multi-platform software suites.
Replies can be given to messages and alerts closed from the central console while colorcoded options help identify different servers and/or different types of alerts. Comprehensive
filters can escalate actions, change severity and forward alerts.
Ideal for monitoring and controlling multiple servers from a single location.
Features
Benefits
•
Centralized color-coded monitoring to
identify different servers and types of alert
•
Easy to install and easy to use - you can
be up and running within minutes
•
•
SMS and Email alert notification
•
•
Be notified if something does or, more
importantly, does not happen
The Enterprise Console provides a realtime focal point for all your cross-platform
monitoring, irrespective of host operating
system and location. It can also manage
alerts from other key agent-less hardware
such as hubs, switches and routers
•
Reduce the number of monitoring tools
with a cost-effective, centralized
"dashboard" view of your entire
enterprise - for all servers
•
Automate responses to common issues,
eliminating the risk of human error to
ensure continued server availability
•
Multiple Enterprise Console clients can be
installed to ensure a common view of
outstanding issues is provided to all
interested parties
•
Provides ‘peace-of-mind’ that all systems
are being effectively monitored
Full escalation based on the time taken to
respond to an open alert
• Full Help Desk integration
•
•
Full audit trail of all alerts
•
Halcyon’s solutions interface with
recognized open source systems such as
Security Information Event Managers
(SIEM), Log Amalgamators, IBM Tivoli, HP
OpenView, CA Unicenter, BMC Patrol and
any Syslog or SNMP compliant system
•
Manage servers remotely without the
need for permanent connectivity
System Connection Monitor checks
Halcyon’s software is running on every
system being monitored
View Video Overview:
http://www.halcyonsoftware.com/tv/enterprise-console/index.html
Did you know?
Halcyon’s Enterprise Console now gives Halcyon customers a portable dashboard view
of your entire enterprise on your Apple® or Android® device.
Learn More:
www.halcyonsoftware.com/ec
10
Enterprise Management
& Mobility
Real-time Enterprise Console app allows you to see what’s going on now,
even when not at your desk.
Enterprise Console App
Halcyon Enterprise Console offers Halcyon
customers a remote view of the status of your
managed servers from the convenience of your
mobile device.
View messages and alerts generated by IBM i,
AIX®, Linux® and Windows® servers on a
centralized graphical console to give a
dashboard view of your entire enterprise.
Compatible with Apple and Android
Smartphones and Tablets
Learn More:
www.halcyonsoftware.com/apps/enterpriseconsole/index.asp
11
Task Supervisor GUI
Coming in Q4 2014
Role-based access to allow tasks to be assigned to specific user roles.
12
Task Supervisor
Task Supervisor is a unique, simple and cost-effective solution that enables organizations to list,
organize and view all essential tasks in one, centralized location, minimizing the risk of business
disruption and human error.
This solution makes it possible to quickly and easily see all manual and automated tasks together,
report on how long they take and whether they were completed at the appropriate time.
Task Supervisor is designed for IT teams supporting large data centers and for managed services
providers, to increase productivity, save money and make more efficient use of your valuable resources.
Features
Benefits
•
Can be used in any IT environment, across
different platforms including Windows®, AIX®,
Linux and IBM® i
•
Minimize the risk of missing critical tasks
that could affect service levels so that the
business is not impacted
•
Use one centralized repository to store all
tasks, including those reliant on manual checks
or processes and those carried out by
automated processes, systems or third party
software
•
Reduces the reliance on key staff with
specialist skills as complex tasks can be
documented
•
Flags issues, incomplete or overdue tasks
so that they can be quickly identified and
rectified
•
Deploy rapidly; import your tasks from
many systems such as Sage ACT, Outlook
and spreadsheets
•
Simplify information sharing between IT
teams about tasks across different
geographic regions or sites
•
Deliver value to your organization, users
or customers by demonstrating your IT
services using the reporting metrics
•
View escalation procedures, so that IT
administrators can easily identify what action
needs to be taken, when and by which
individual or automated process
•
Web-based browser interface enables
individuals or groups to log in, action and view
the progress of their tasks no matter where
they are located
•
Tasks which are dependent on other tasks or
processes finishing in the right sequence can
be stored in the software
•
No limit to the number of users or tasks that
can be stored
•
Schedules can be created to group all tasks
associated with specific processes, companies,
data centers, teams and customers
•
Visibility of all tasks can be restricted to
selected personnel or roles
Learn More:
www.halcyonsoftware.com/ts
13
14
Note:
Customizable
Customer Logo
can be included
on reports!
15
Specifically designed for large Data Centers, IT outsourcing companies or organizations
offering IT managed services, Advanced Reporting Suite is an affordable, high-end reporting
solution that doesn’t require scripting (or an in-house dedicated expert).
Key benefits include; significantly reducing the time it takes for IT administrators to create
customer reports, the ability to tailor reports to meet client’s specific needs and a
dynamic reporting feature which enables IT administrators to easily demonstrate
how they are meeting customer service level agreements so that any
issues can be quickly identified and resolved.
You can very quickly identify which aspects of the service level
agreement (SLA) are not being met through “SLA flags” so
you can investigate and solve with the minimum of delay.
Standard or customized reports can be easily created using the Report
Designer wizard.
Advanced Reporting Suite is available as a plug-in module for Network Server Suite, Level 3 Advanced Automation Suite and Level 4 – Operations Center Suite.
Features
Benefits
•
•
Significantly reduces the time it takes to
create customer reports
•
Tailor reports to meet your client’s
specific needs for content and frequency
•
Dynamic reporting feature proves how
you are meeting or exceeding SLAs
Web-enabled, allowing you to run the reports
directly from your web browser
•
“SLA flags” allow you to quickly identify
and resolve any issues
•
Publish reports to a web portal so that
customers can quickly access the information
•
No specialist scripting knowledge
required
•
Output reports to 9 different formats
including PDF, HTML, CSV, XLS and RTF
•
Browser-based interface and a clientless
install
•
•
Incorporate your company logo on all reports
•
Quick to set up and easy to run repeats
of daily, weekly, monthly or annual
reports
•
•
Dynamically report on percentage
performance against SLAs, processor loading,
CPU, memory and disk, SAN utilization,
performance response times and resource
utilization
Enables capacity planning trends and analysis
Shipped with standard reports and on-line
training can be provided to create
customized reports that meet client’s specific
requirements
Download sample reports::
www.halcyonsoftware.com/ar
Learn More:
www.halcyonsoftware.com/ar
16
New for 2014
Features an online portal that gives
customers role-based access to
reports, according to their individual
authorization levels.
Monitoring and Automation Software
for Windows®, AIX® and Linux®
17
Monitoring and Automation Software for Windows,
AIX and Linux
Network Server Suite
Overview
You may have other platforms running on IBM
Power SystemsTM technology and other servers,
services, applications and SNMP devices that are
all critical to the smooth running of your IT
operations.
Halcyon’s Network Server Suite has
been designed to provide a
comprehensive monitoring
solution to keep a close eye on all
your critical servers, applications
and devices across a multi-platform
environment including Windows®,
AIX® and Linux®.
Standard components include a centralized dashboard view of the entire enterprise,
(regardless of location and platform), advanced monitoring of Windows servers, (and
applications and services running on the Windows platform), as well as unlimited
monitoring of all SNMP devices. Receive automatic alerts of any issues via SMS and to the
Enterprise Console.
Two specialist components are also available which plug into Network Server Suite to
provide native, comprehensive monitoring of servers, services and critical applications
running on AIX and Linux platforms.
With Network Server Suite – you don’t need multiple screens to monitor multiple
environments or platforms across your enterprise.
Pages19-22 provide more detail on how the software components in Network Server
Suite provide native monitoring for each individual platform.
Download Datasheet:
www.halcyonsoftware.com/datasheets
www.halcyonsoftware.com/tv/nss
18
Windows® Monitoring and Automation Software
Windows Server Manager
Specialist Components for Windows
Network Server Suite offers a scalable and highly functional package of monitoring and systems
management automation tools designed to provide maximum availability of your servers and
network devices – 24 hours a day, 7 days a week.
The Windows Server Manager component monitors the key areas of your servers and performs
pre-determined actions as required. Important events and error messages can be seen instantly
on the graphical Enterprise Console during the day, while out of hours, on-call personnel can be
notified immediately by text messages sent to their mobile phones or by email using the Instant
Alert options within the software.
Software installation and configuration is controlled from a central server. For example, you can
roll out common rules, with the aid of templates defined on one server and then roll out these
rules to multiple servers using a single keystroke. In addition, Network Server Suite offers selfmonitoring options and “at a glance” historical server performance reporting.
Essential monitors
Benefits
•
•
Ensure your key business applications,
including email, internet access and
Windows servers are being monitored 24/7
•
Automatically raise and assign Help Desk
tickets based on your own customizable
rules
•
Eliminate the need for regular manual
server checks and free up valuable
technical resources
•
Quickly create service level agreement
(SLA) reports using the Advanced
Reporting Suite plug-in module. See Page
16 for more information regarding this
solution
•
You can monitor by exception – define
rules that generate real-time alerts (visible
alert, email and SMS) even when an event
does not occur
•
Inverse rules allow you to configure actions
that fit in with your working patterns
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
CPU, Disk and Memory Monitor
(including peaks and ‘sustained’
periods of excessive CPU/Memory)
File and Folder Monitor
Syslog Monitor
WMI Performance Monitor
SNMP Trap Monitor
Service Monitor
Log File Monitor
Event Log Monitor
Ping Monitor
HTTP Monitor
Generic TCP/UDP Monitor
NNTP Monitor
POP3 Monitor
Telnet Monitor
SMTP Monitor
FTP Monitor
Download Datasheet:
www.halcyonsoftware.com/tv/nss
19
AIX® Monitoring & Automation Software
AIX® Server Manager
Specialist Components for AIX
This specialist component within Network Server Suite
provides native AIX® monitoring. You can now proactively
monitor, manage and control system availability and
performance and respond to situations that could affect
the smooth running of your business.
Have tighter control of “mission critical” applications
running on the AIX® platform as well as the ability to comprehensively monitor and manage
your Windows® servers, services and network devices.
Essential Monitors
Benefits
All the benefits of Network Server Suite
plus the ability to monitor:
• CPU, File System & Memory
• Logical Volume Monitor
• Script Monitor
• Process Monitor
• Subsystem Monitoring
• Error Report Monitor
• System Monitor (Uptime & Load Average)
• Log Files
• File and Folder Monitor
• Ping Monitor
•
Eliminate manual checking of disk volume and
performance thresholds, size of logical drives,
CPU and memory usage (physical and page file)
•
Keep track of changes to critical files such as
INITTAB and ensure no unauthorized changes
occur
•
Be automatically alerted if critical errors occur or
when important thresholds are breached
•
Early warnings of critical issues with System
Uptime and Load Average
•
Send out text messages to mobile phones or be
notified by email. For ultimate flexibility,
messages can also be sent to broadcast groups
and schedules
•
Run any operating system or user defined
command script
•
Precisely emulate the actions of a very
experienced IT administrator with prepopulated and pre-defined monitoring and
alerting templates, covering the most common
monitoring requirements - software monitoring
and management possible within hours
•
Can be integrated into your own help desk
system and automatically generate help desk
tickets
Includes:
• Templates
• Help Desk Integration
• Email & Text Messaging (SMS) Alerts
• Send Enterprise Console Alert
• Execute Command or Script
Download Datasheet:
www.halcyonsoftware.com/tv/aix
20
AIX® Monitoring & Automation Software
AIX lite VIOS Monitoring
Virtual I/O Server (VIOS) is a Logical Partition (LPAR) which has physical I/O such as Disk Storage
and Network Adapters connected to it.
VIOS Benefits
There are several benefits that come from using VIOS instead of connecting the I/O directly to
an LPAR:
•
The number of physical I/O adapters can be reduced, saving on both cost and on the
number of adapter slots which are needed. This is an important consideration with today's
systems which offer limited adapter support
•
VIOS allows you to run IBM i on a Blade - as opposed to the traditional integrated hardware
systems. The cost of Blade hardware is very attractive and this also allows you to consolidate
Intel Blades (running Windows or Linux) and Power Blades (running IBM i, AIX or Linux)
within a single Blade Center
•
If you are using Storage Area Network (SANs) such as IBM's DS3000 or DS4000 families for
the benefits that these bring in consolidating storage for Intel servers, then these SANs do
not attach directly to IBM i, but they do attach to a VIOS partition and can thus be used by
the IBM i by that route
•
Greater flexibility by sharing I/O resources between partitions, and by being able to create
new LPARs without any new physical hardware being required, which also keeps costs down
AIX lite VIOS consists of a pre-defined template that::
•
•
•
•
Automates and alerts around hardware and software errors
Informs you of changes to key files within the VIOS
Alerts to sustained use of CPU within this environment
Monitors and alerts on file system/disk space and memory usage on the VIOS partition
Learn more:
www.halcyonsoftware.com/vios
21
LINUX® Monitoring & Automation Software
Linux® Server Manager
Specialist Components for Linux
This specialist component within Network Server Suite
provides native Linux® monitoring. You can now
proactively monitor, manage and control system
availability and performance and respond to situations
that could affect the smooth running of your business.
Have tighter control of “mission critical” applications
running on the Linux® platform as well as the ability to comprehensively
monitor and manage your Windows® servers, services and network devices.
Essential Monitors
Benefits
All the benefits of Network Server Suite
plus the ability to monitor:
•
Eliminate manual checking of disk volume and
performance thresholds, size of logical drives,
CPU and memory usage (physical and page file)
•
Be automatically alerted if critical errors occur or
when important thresholds are breached
•
Early warnings of critical issues with System
Uptime and Load Average
•
Send out text messages to mobile phones or be
notified by email. For ultimate flexibility,
messages can also be sent to broadcast groups
and schedules
•
Run any operating system or user defined
command script
•
Precisely emulate the actions of a very
experienced IT administrator with prepopulated and pre-defined monitoring and
alerting templates, covering the most common
monitoring requirements - software monitoring
and management possible within hours
•
Can be integrated into your own help desk
system and automatically generate help desk
tickets
•
•
•
•
•
•
•
•
CPU, File System & Memory
Logical Volume Monitor
Script Monitor
Process Monitor
System Monitor (Uptime & Load Average)
Log Files
File and Folder Monitor
Ping Monitor
Includes:
•
•
•
•
•
Templates
Help Desk Integration
Email & Text Messaging (SMS) Alerts
Send Enterprise Console Alert
Execute Command or Script
Download Datasheet:
www.halcyonsoftware.com/tv/lin
22
IBM i, i5/OS® Monitoring and
Automation Software
23
IBM i, i5/OS® Monitoring and Automation Software
Compare Suites (Levels 1 to 4)
There are four levels of monitoring and automation for your IBM i environment.
Compare these below:
Level 1
Level 2
Level 3
Level 4
Message
Management
Suite
Systems
Operations
Suite
Advanced
Automation
Suite
Operations
Center
Suite
Enterprise Console - dashboard view of entire
enterprise regardless of platform
●
●
●
●
Pre-defined rules
●
●
●
●
Auto-upgrade facility
●
●
●
●
Message Monitoring
●
●
●
●
FTP Monitoring
●
●
●
●
TCP/IP Monitoring
●
●
●
●
Output Queue Monitoring
●
●
●
●
Device Monitoring
●
●
●
●
Job Log Monitoring
●
●
●
●
Job Queue Monitoring
●
●
●
●
SLA Reporting
●
●
●
Object Monitoring
●
●
●
Distribution Queue Monitoring
●
●
●
User Profile Monitoring
●
●
●
Inactivity Monitoring
●
●
●
Audit Journal Monitoring
●
●
●
Restricted Tasks Management
●
●
●
Performance Monitoring
●
●
●
Performance Analyzer GUI
●
●
Disk Space Management
●
●
Disk Space Explorer GUI
●
●
●
IBM i Monitoring & Automation Features
Advanced Job Scheduling
●
●
●
●
●
●
Infor M3, Movex Monitoring
●
●
●
Infor Monitoring XA (MAPICS), XE (System 21)
●
●
●
JD Edwards (EnterpriseOne, World) Monitoring
●
●
●
SAP Monitoring
●
●
●
Misys Equation & Midas Plus Monitoring
●
●
●
High Availability Monitoring including
Vision OMS/ODS, Vision iTERA, MAXAVA, Quick/EDD
●
●
●
●
●
●
●
●
●
PCI, SOX, JSOX, ISO Compliance
●
●
●
ERP & High Availability Templates
All product suites are compatible with IBM V5R3 upwards.
For Vision MIMIX® Monitoring see HA-MX Monitor on page 48 of this guide.
24
IBM i, i5/OS® Monitoring Options
We have 4 software suites designed to run natively on your IBM i.
You choose which level of monitoring and automation is right for your operations.
No matter which level you choose all our software suites contain:
•
A color-coded graphical user interface to simplify management of your enterprise from a
single screen
•
•
Familiar, green screen functionality with menu options complying to IBM standards
Templates to match typical operational environments, (including ERP applications), to get
you up and running in minutes.
Select the level of suite for your operations with the comfort of knowing that Halcyon offers
a simple upgrade path, so as your business grows, you can instantly step up to the next level
without hassle.
Level 1
Message
Management SUITE
Our entry level suite for the IBM i. Closely
monitor all your system messages, key
applications and critical business processes.
Level 2
Systems
Operations SUITE
Our best-selling suite. Monitor your IBM i
system messages and automate the control
of significant events. Provides
comprehensive real-time automation of
security auditing and alerting for the IBM i.
Level 3
Advanced
Automation SUITE
This level enables you to optimize
performance, disk space and spooled file
management on your IBM i.
Level 4
Operations
Center SUITE
Raise your operational control to the
ultimate level. Contains all the functionality
of the previous levels 1 to 3, plus the most
advanced job scheduler available today.
Did you know?
It is possible to create a customizable suite of Halcyon products tailored to the precise needs of
your own organization. For example, you could add the Advanced Job Scheduler to Level 2 Systems Operations Suite or include Authority Swapper with Level 3 – Advanced Automation Suite.
25
Level 1
Message Management
Suite
●
Pre-defined rules
●
●
Monitoring & automation components
●
IBM i, i5/OS monitoring
●
Message Monitor
●
FTP Monitor
●
TCP/IP Monitor
●
Output Queue Monitor
●
Device Monitor
●
Job Log Monitor
●
Job Queue Monitor
●
●
In brief: Our entry level, yet highly customizable, suite for the IBM i.
•
Use smart automation commands to control your organization’s response to a
given situation. Monitor for application error messages and system critical messages
in real-time
•
Automate the monitoring of all message queues including system message, user
message and device message queues along with QHST real-time
•
Monitor any TCP/IP device such as another server, partition, hub, switch, router or hand
held device
•
Use stand-alone or incorporate into your third party software (e.g. Help Desk applications)
ensure that your mission-critical servers and applications remain
“100%Weavailable
– because we know your business depends on it.
We don’t just monitor for failure in your IT environment – we actively prevent it.
Donnie MacColl, Director of Technical Services, Halcyon Software
26
“
We work with our clients to customize our monitoring suites to match
their particular requirements.
Message Management Suite is ideal for managing multiple systems reducing the need for
specialist resources. You can even “Teach” Message Management Suite how to respond to
situations, even complex ones, and it will precisely emulate the actions of a very
experienced IT operator.
Features
Benefits
•
Enterprise Console – Single
dashboard view (GUI)
•
•
•
•
•
•
•
•
•
Message Monitor
Monitor all message queues including system
message, user message and device message
along with QHST
•
•
•
Monitor application error messages
•
Install multiple environments on a
single partition
•
•
2-way SMS (text messaging) facility
•
•
Device Monitor
Job Log Monitor
Job Queue Monitor
FTP Monitor
Monitor by exception to be notified
when something hasn’t happened as
expected
Journaling all events
Automated response - pre-programmed
actions manage 80% or more of the issues
•
Escalated alerts prevent critical performance
failures:
- Failed HA replication
- End of day processing
- Disk space thresholds
•
Consolidate existing tools and have a single
dashboard view of your entire infrastructure,
regardless of platform or location in the world
– ideal for high level management reporting
•
Reduces the volume of alerts so you are only
told of what you need to know about
•
Ideal for monitoring multiple systems
Auto-Upgrade Facility
Download Datasheet:
www.halcyonsoftware.com/tv/mms
Monitor any TCP/IP device such as another
server, partition, hub, switch, router or hand
held device
•
TCP/IP Monitor
Runs beneath the IBM i system
libraries
Monitor system critical messages
Did you know?
Levels 1 to 4 Monitoring Suites have an
automatic upgrade facility.
Auto-Upgrade Facility (video)
27
Level 2
Systems Operations
Suite
●
Pre-defined rules
●
●
●
●
Message Monitor
●
FTP Monitor
●
TCP/IP Monitor
●
●
Device Monitor
●
Job Log Monitor
●
Job Queue Monitor
●
Object Monitor
●
Distribution Queue Monitor
●
User Profile Monitor
●
Inactivity Monitor
●
Audit Journal Monitor
●
●
●
SLA Reporting
●
Business Application Templates
●
●
●
In brief: Monitor your IBM i system messages and automate the control of
significant events.
All the features of Level 1 monitoring PLUS
Automate 100% of your manual daily checks, repetitive tasks and essential system saves.
Ensure that things happen when you expect them to… and monitor for the unexpected.
28
In addition to handling IBM i messages, job queues, output queues and devices for issues or
threshold breaches, this new software release allows for the proactive monitoring of key
business applications, FTP activity, the security audit journal, the automatic management of
system events as well as supporting flexible scheduling of critical tasks.
All the features and benefits of Message Management Suite plus:
Features
Benefits
•
•
•
•
•
•
•
•
•
•
Protect your organization from security
breaches
•
Demonstrate to auditors the ability to be
alerted real-time (in the form of email, SMS,
visible / audible alert) when an entry is written
to the System Audit Journal. These key entries
include, but are not restricted to, a system
value being changed, a specific command
being run or a specific type of object being
created or deleted or the number of objects
not saved in the most recent backup
•
Monitor any application running on the i and
automate key repetitive tasks
•
Be alerted if customizable system thresholds
are breached, including response times,
memory and CPU activity both overall and on
an individual job basis
•
system administrator? Without
reservation!
Detect overrunning or jobs in error and
perform dynamic real-time remedial actions
to address potential business downtime
•
AS/400 System Administrator,
Quiksilver
Ensure that important user profiles remain
“enabled” at all times and track any failed sign
on attempts
•
Track the creation / deletion of any object in
any file system running on the IBM i, including
the Integrated File System (IFS)
•
•
Flexible scheduling of system events
Performance Monitor
Object Monitor
Inactivity Monitor
Specialist monitoring of business
applications
Intelligent templates /message rules
I recommend Halcyon
“SOSWould
to any other iSeries or AS/400
“
Download Datasheet:
View Quiksilver Case Study:
www.halcyonsoftware.com/casestudies/
www.halcyonsoftware.com/sos
Our best-selling
monitoring suite
for the IBM i
29
Level 3
Advanced Automation
Suite
●
Pre-defined rules
●
●
●
●
Message Monitor
●
FTP Monitor
●
TCP/IP Monitor
●
●
Device Monitor
●
Job Log Monitor
●
Job Queue Monitor
●
Object Monitor
●
●
●
Inactivity Monitor
●
●
●
●
●
●
Disk Explorer GUI
●
●
SLA Reporting
●
●
●
●
In brief: Optimize performance, disk space and spooled file management on your IBM i.
All the features of Level 2 monitoring PLUS:
Identify performance issues in real-time and drill down to the cause. Receive alerts if your
thresholds are breached. Free up your disk space and analyze trends. Distribute, archive, sort
or delete old spooled files. GUI’s and dashboards for performance and disk space
management make things quick and easy to deploy. Customize reports to suit requirements.
30
Halcyon Advanced Automation Suite provides 24x7 monitoring of IBM i messages, threshold
breaches, business applications, FTP activity, the security audit journal and the automatic
management of important events and mission critical tasks. This software suite also includes
three vital system management tools; Performance Analyzer, Disk Space Manager and
Spooled File Manager.
All the features and benefits of Systems Operations Suite plus:
Features
Benefits
•
•
•
•
Automated system back-ups
•
Utilize our Performance GUI in your support
area for a visible real-time display. Receive
alerts if thresholds are breached
•
•
•
•
Displays real-time information
Quickly identify resource grabbing jobs
and/or users and take prompt, corrective
action or let the system automatically resolve
the issue
•
Fully customizable Performance Viewer
allows you to choose the colors for text and
graphical displays
•
Monitor system performance, jobs and
pools
•
Automates disk space management, freeing
technical resources for other projects
•
Real-time interrogation and drill-down
through a familiar Windows® graphical
interface
•
Manage disk space quickly and easily across
your IBM i partitions using the Disk Explorer
GUI. Analyze trends
•
•
Free up disk space by not having to retain
spooled files directly on the system
•
Comprehensive, real-time, spooled file
monitoring and filtering options can
automatically override spooled file attributes
without any need for program changes
•
Automatically email spooled files to users for
speed of distribution
Disk space management
Spooled file management
Performance and Service Level
Management reports
Provides long-term trend analysis
Multiple alert actions possible if
performance thresholds are breached
working with Halcyon –
“theyI enjoy
are first class. They produce a
high-quality product, they listen to
our business needs and they value
our feedback.
“
Mizuno
Download Datasheet:
www.halcyonsoftware.com/tv/aas
See our comparison chart on page 43
regarding the monitoring capabilities of
output queues, spooled files and the
Document Management System.
31
Level 4
Operations Center
Suite
●
Pre-defined rules
●
●
●
●
Message Monitor
●
FTP Monitor
●
TCP/IP Monitor
●
●
Device Monitor
●
Job Log Monitor
●
Job Queue Monitor
●
Object Monitor
●
●
●
Inactivity Monitor
●
●
●
●
●
●
Disk Explorer GUI
●
●
Advanced Job Scheduling
●
SLA Reporting
●
●
●
●
In brief: Raise your operational control to the ultimate level. Contains all the
functionality of the previous levels 1 to 3, plus the most advanced job scheduler
available today.
Handle multiple job dependencies across your IBM i environment but also initiate jobs on
other platforms. Ensure your jobs run on-time and schedule when they run to optimize
your system resources and keep users happy. Save time and money by automating your
out-of-hours processing.
32
The flagship product in our range of monitoring, scheduling and automation tools for the IBM i.
Level 4 - Operations Center allows you to schedule jobs, manage system messages, critical
events, performance, disk space and spooled files as well automating system saves and
essential housekeeping tasks. Includes graphical user interfaces to allow non-technical staff to
interact with the system.
All the features and benefits of Advanced Automation Suite plus:
Features
Benefits
•
Import jobs from other schedulers, using the
specialist migration utility and consolidate all
your scheduling requirements
•
•
•
Supports IBM independent ASP’s (iASP)
Reduce your operational costs; use
Advanced Job Scheduler to handle all
your out-of-hours processing without
having to pay expensive overtime costs
•
•
Incorporate your own user programs to run
unusual schedule patterns and interface to
third party calendars
Reduce the operator's workload, free up
valuable resource time, eliminate human
error and decrease costs by automating
processes across the entire business
•
•
Job progress, status and error messages can
be sent to mobile phones, message queues,
as emails or directly to the GUI Enterprise
Console
Make more effective use of system
resources - jobs can be scheduled to run at
the best time for your systems, your
operators and your users
•
Maximize automation by scheduling tasks
across different IBM i LPARs or networked
servers, (e.g. Windows, AIX® and Linux®)
using the in-built cross-systems
dependencies
•
Important decisions that may affect the
entire system can be pre-programmed by
experienced staff so that junior or trainee
operators don't have to make those
decisions
“Capture Mode” can capture Submit Job
parameters for later insertion into Advanced
Job Scheduler job definitions so that you
create jobs ‘on-the-fly’
•
Supports the use of multiple calendars, either
directly, as scheduled data, or to set
exceptions to regular pattern schedules
•
Download Datasheet:
New for 2014
View City Government IT Dept. Case Study:
www.halcyonsoftware.com/casestudies
Have full visibility of when jobs are
forecast to run in the future.
“
Halcyon provided a cost-effective, customizable, easy-to-use, multiplatform system monitoring solution enabling us to proactively support the
municipal hardware and software solutions for the citizens of Corpus Christi.
“
•
Schedule inter-dependent jobs across your
entire IT infrastructure, regardless of
operating system
IT Application Coordinator, City of Corpus Christi, Texas
33
Specialist Software for
IBM i, i5/OS®
34
Specialist Software for IBM i, i5/OS®
Advanced Job Scheduler GUI
Download Datasheet:
www.halcyonsoftware.com/tv/ajs
35
Advanced Job Scheduler
Halcyon Advanced Job Scheduler enables organizations to schedule
highly complex job streams and track these across different IBM i
systems or across other servers to ensure that business processes are
running smoothly, at the optimum time and at maximum efficiency.
Features
Benefits
•
Import jobs from other schedulers, using the
specialist migration utility and consolidate all
your scheduling requirements
•
•
•
Supports IBM independent ASP’s (iASP)
Reduce your operational costs; use
Advanced Job Scheduler to handle all your
out-of-hours processing without having to
pay expensive overtime costs
•
•
Browser-based user interface allows users to
easily connect to multiple IBM i platforms
and view the status of all groups and jobs
including processes that might have failed to
complete and need to be resolved
Reduce the operator's workload, free up
valuable resource time, eliminate human
error and decrease costs by automating
processes across the entire business
•
Make more effective use of system resources
- jobs can be scheduled to run at the best
time for your systems, your operators and
your users
•
Incorporate your own user programs to run
unusual schedule patterns and interface to
third party calendars
•
•
Job progress, status and error messages can
be sent to mobile phones, message queues,
as emails or directly to the GUI Enterprise
Console
Maximize automation by scheduling tasks
across different IBM i LPARs or networked
servers, (e.g. Windows, AIX® and Linux®)
using the in-built cross-systems
dependencies
•
Important decisions that may affect the
entire system can be pre-programmed by
experienced staff so that junior or trainee
operators don't have to make those
decisions
Schedule inter-dependent jobs across your
entire IT infrastructure, regardless of
operating system
•
“Capture Mode” can capture Submit Job
parameters for later insertion into Advanced
Job Scheduler job definitions so that you
create jobs ‘on-the-fly’
•
Supports the use of multiple calendars,
either directly, as scheduled data, or to set
exceptions to regular pattern schedules
New for 2014
Have full visibility of when jobs are
forecast to run in the future.
Halcyon has made it easy for businesses to change their scheduling
“software
by including a migration tool (CVTRBTSCDE) to solve the resource
challenge of moving thousands of existing jobs from your current software
vendor’s scheduler to Halcyon’s solution.
“
36
Record & Playback
Record keystrokes (including Function and Enter keys) necessary to submit a job and
replay the sequence automatically. Automate system housekeeping.
Use Halcyon Record and Playback for the IBM i when jobs are either run
interactively, or interactive screens have to be processed before a job can
be submitted to the job queue. It can also be used to perform "check list"
tasks automatically.
Easy-to-record scripts can be edited at any time to add additional functionality, cater for
variables and include intelligent logic. For example, all spooled files for user 'Doug' can be
deleted without anybody in attendance.
Scripts can also be played back either interactively, by executing a call, or they can be
submitted to a job queue.
Features
Benefits
•
Record interactive sessions, keystroke by
keystroke
•
Automate tedious, time-consuming and
repetitive tasks
•
Any keystroke can be captured including
Enter and Function keys
•
•
Records keystrokes as script files which
can be viewed and edited
No need to stay late ever again to submit
jobs – even when a menu option has to be
taken before a job can be submitted
•
Reduce overtime tasks as employees no
longer have to stay behind to submit batch
jobs requiring manual input first
•
•
System housekeeping can be automated
•
Test programs and procedures more easily,
rigorously and effectively by creating scripts
for repetitive testing
•
Intelligent decision-making routines can be
added to the scripts. You can run procedures
only if or wherever certain criteria are met
•
Add data variables to record scripts, such
as system date, device name, job name
user name, etc.
•
Add intelligent ‘If’, ‘Else’ and ‘And/Or’ logic
to scripts
•
Playback the recorded session at any time
using a simple command
•
Playback can be submitted as any user
(subject to authorization)
•
Scripts can be copied and amended
without having to re-record similar scripts
•
Unexpected break messages
encountered during playback are
automatically catered for
Download Datasheet:
www.halcyonsoftware.com/rap
Greatly reduce the risk of human error by
eliminating manual input wherever possible
New for 2014
Screen capture capability allows the recording
of all keystrokes, including Function keys and
the Enter key that are necessary to submit a
job and replays the sequence automatically at
the appropriate time.
37
Available as a separate utility or automatically included in Halcyon’s Level 3 and
Level 4 Software Suites.
38
Halcyon Performance Analyzer provides accurate and up-to-the-minute performance
statistics and trends. Advanced design techniques are utilized so as to reduce the impact on
system resources. Any number of IBM i servers can be monitored - you can even monitor
each server during different time periods and record performances at different snapshot
intervals if required.
Performance alerts can be generated if utilization exceeds pre-defined thresholds.
Features
Benefits
•
Monitors unlimited number of IBM i®
servers
•
•
•
Displays real-time information
•
•
•
Provides long-term trend analysis
Multiple alert actions possible if
performance thresholds are breached
•
Monitors system performance, jobs and
pools
•
Performance statistics for many displays
are shown with both graphical and
tabular displays so that exact information
is quickly and easily discernable
Fast, efficient and accurate
Easy-to-use with minimal setup
A carefully designed user-interface
provides meaningful information that can
be quickly retrieved and understood
•
Quickly identify resource grabbing jobs
and/or users and take prompt, corrective
action or let the system automatically
resolve the situation
•
Fully customizable Performance Viewer
allows you to choose the colors for text and
graphical displays
Download Datasheet:
www.halcyonsoftware.com/tv/pa
“
“
We have found Halcyon’s Performance Analyzer to be an invaluable tool
for system monitoring in a multi iSeries environment.
Operations Support Consultant, Computacenter
Learn More:
www.halcyonsoftware.com/apps/performance
39
Disk Space Manager
Available as a separate utility or automatically included in Halcyon’s Level 3 and
Level 4 Software Suites.
40
Disk Space Manager
Halcyon Disk Space Manager provides comprehensive analysis of all disk resources including
the IFS, using flexible build processes for improved efficiency and reduced build time.
Quickly see what is taking up your disk space and remove long-forgotten files, out-of-date test
libraries, old spooled files, save files and IFS folders.
User-defined Applications allow you to create a named collection of libraries, folders and/or
directories which can then be analyzed as a single unit. You can also configure build settings
by application.
Features
Benefits
•
User-defined "Applications" allow you to
create a named collection of libraries, folders
and/or directories which can then be analyzed
as a single unit with their own build settings
•
Save money - avoid unnecessary disk
upgrades by performing regular
system housekeeping to keep disk
usage in check
•
Advanced hierarchical Viewer allows you to
analyze the collected data using a
comprehensive set of standard and userdefinable display formats, allowing the data to
be displayed exactly as you want
•
Improve system performance by
increasing available disk space
•
Drastically reduce the time needed to
manage your disk space as it can now
be done automatically on a regular
basis
•
Quickly find out which objects are
taking the largest amount of disk
space
•
Prevent critical storage conditions
being encountered by having early
warning of increased disk space
•
•
Sorting and filtering options, together with
tree-mode and flat-mode display options
enable you to easily find the information you
want
Real-time interrogation and drill down
through a familiar Windows® graphical
interface
“
The Halcyon Disk Space Manager product coupled with the Halcyon Disk
Explorer graphical user interface has allowed us to more proactively manage
the disk use of our corporate production and development i5 servers. It has
enabled us to empower key users globally to view the data in the same way
we do; the speed to action for deriving benefit when housekeeping activities
are performed is now evident. Halcyon’s reporting functionality is also
excellent with various options available for exporting data views.
“
Operations Manager, Reckitt Benckiser
Download Datasheet:
www.halcyonsoftware.com/tv/dsm
41
If the IBM i platform is core to your operations, you will generate significant volumes of
spooled files.
From key reports to financial transactions, these files contain information which is vital to
your business.
You can cover basic, intermediate and more advanced techniques with the management
of spooled files using the appropriate Halcyon solution.
Basic: “Output Queue Monitor” is a module included in monitoring suites for the IBM i
(Level 1 -4)
Intermediate: “Spooled File Manager” is included in monitoring suites for the IBM i (Level 3
& 4) but can also be purchased as a stand-alone product
Advanced: “Document Management System” is a specialist, stand-alone product with a
web-based interface so that users can access their own documents on the IBM i
See the comparison chart on page 43 for the features of each solution.
42
Spooled File Manager Comparison
Features
Output
Queue
Monitor
Spooled
File
Manager
Document
Management
System
Monitor depth of Spooled Files on an Output Queue
●
●
●
Monitor for status of Output Queue & Printer
●
●
●
Monitor for Spooled Files by attributes
●
●
●
Monitor for Spooled Files by age
●
●
●
Monitor for Spooled Files by status
●
●
●
Monitor for Spooled Files by up to 3 text
searches on the first 99 pages
●
●
Archive *LINE, *IPDS, *AFPDS & *SCS Spooled Files to
a standard archive file group
●
●
Standard archive files retain original print definitions
for retrieval to print
●
●
Standard archive files can be compressed either manually
or by automation using command action
●
●
Standard archive files can be emailed or created
as HTML†, PDF† or TXT†
●
●
Standard archive files can support images, barcodes, large
character fonts and other print definitions
●
●
Archive *IPDS, *AFPDS & *SCS Spooled Files
to an indexed archive file group
●
Indexed archive files can support processing of *IPDS,
*AFPDS & *SCS spooled files and are retrieved as *SCS
●
Indexed archive files are automatically compressed
●
Indexed archive files can be emailed or created
as HTML†, PDF† or TXT†
●
Indexed archive files can be searched using defined indexes –
created either as a fixed position, an offset or as a pattern match
●
Indexed archive files enable automated distribution of bundles
which can be to an output queue, a hardcopy, email or PDF†
●
Indexed archive files enable automated distribution by
segmentation/bursting with selection made by index comparison.
Distribution can be to an output queue, a hardcopy, email† or PDF†
●
Indexes can be linked across archive spooled files to enable
searching spanned across multiple reports
●
Highlighting, line and sticky notes can be added direct to
an archive spooled file natively on the IBM i
●
Web-based GUI for direct access to archive files, including full use
of indexes, linked indexes and the creation, editing and
removal of line and sticky notes
●
Comprehensive Overlay Designer – overlays are linked to the
archive spooled file and can be selected for use on export
via the Web-based GUI
●
Advanced Package feature enables dynamic
bundling/segmentation/bursting
●
Advanced Scripting Engine enables complete manipulation of raw
*SCS spooled file data to output (requires programming knowledge)
† Applies to *AFPDS or *SCS only
●
●
●
43
Available as an addition to Halcyon’s Level 3 and Level 4 Software Suites.
44
Halcyon’s Document Management System is a comprehensive package of specialist tools to ensure
the automated retrieval, packaging and distribution of information located within archived
spooled files.
Link archived spooled files to ‘Report Types’ and define up to 15 different index criteria per report
type. Extract information by using a fixed position on the page, an offset from a piece of
information or a pattern within lines and columns. Create Bundles of segmented information that
can then be distributed as packages or hard copies to pre-defined recipients. Add and edit
Highlights, Line Notes and Sticky Notes within archived spooled files.
Includes an intuitive and easy-to-use Web User Interface that allows administrators to retrieve
indexed archived spooled files, assign notes and apply print overlays. This interface modernizes
and simplifies a traditionally labor intensive activity.
All the features of Spooled File Manager PLUS:
Features
Benefits
•
Apply indexes to archived spooled files for
fast retrieval of detailed information
•
•
Quickly find archived spooled files using any
combination of up to 4 of the 15 definable
indexes (such as Invoice Number)
Significantly reduce the time required to find
important information contained within a vast
library of spooled file documents
•
Quickly index complex archived spooled files by
using mouse-clicks to locate and specify the
required index data
•
Extract data across different types of archived
spooled files and distribute to multiple recipients
in a variety of formats
•
Ensure important information contained within a
spooled file is not overlooked by applying
highlighting and adding notes
•
Link up to 4 indexes across different types of
archived spooled files (i.e. Use ‘Invoice
Number’ to return a list of archived spooled
files for ‘Orders’, ‘Customers’, etc.
•
Distribute segments and bundles of
information as hard copies or email
documents in PDF, HTML and TXT format to a
pre-defined recipient list
•
•
Add line and sticky notes to archived spooled
files and highlight key information
A Web User Interface simplifies and streamlines a
traditionally laborious process
•
•
An intuitive web-based GUI allows users to
handle archived indexed spooled files, apply
notes and export data
Access and interact with your archived spooled
files, without having to be near your IBM i, by using
the web-based user interface
•
•
Print overlays can be used to define the
appearance of the spooled file prior to
export
Customize your exported spooled file data so that
information can be quickly and clearly identified
by its appearance
45
Spooled File Manager
Halcyon Spooled File Manager provides the perfect solution to spooled file distribution and archiving.
Comprehensive, real-time, spooled file monitoring and filtering options can automatically override
spooled file attributes without any need for program changes.
Features
Benefits
•
Archive and restore individual spooled file
entries or entire output queues
•
•
Compress archived output queues to free disk
space
•
Automatic spooled file distribution based on
spooled file name, user name, user data, form
type, job name and report titles
Never have to re-run a job again just
because a user loses their printout. By saving
spooled file entries on near-line or offline
storage, it is always possible to restore
individual spooled file entries for re-printing
•
•
•
Copy spooled files and override any attributes
Forget about program changes when
determining who gets which printout –
everything is handled automatically
•
Improve system performance by archiving
or deleting old spooled files still deemed
‘active’ by the system
•
Export spooled files as PDF attachments or
embody small printouts within the email itself
•
•
Email reports to ad-hoc email addresses or
addresses stored in either Microsoft® Outlook
or Lotus Notes®
Reduce paper wastage by printing only
those reports that are necessary – many
reports are only needed for archive purposes
•
Free up disk space by not having to retain
spooled files directly on the system
Send spooled files to any local or remote
output queue
“
Spooled File Manager archives and compresses hundreds of thousands of
spooled reports to immediately save me disk space, but gives me very flexible
and powerful search tools to enable easy retrieval later.
Download Datasheet:
46
“
Data Processing Manager, City of St. Louis Water Division
Halcyon Restricted Tasks Manager allows you to schedule, or submit to a job queue, any
number of restricted state functions, such as SAVSYS, SAVLIB(*NONSYS), RCLSTG etc. to be
performed in a completely unattended environment.
Reduce overtime cost savings while ensuring essential system backups and housekeeping
tasks are performed regularly.
For total peace of mind, you can be kept informed of progress, or be made aware of any
problems, at any time before, during or after the system is in a restricted state.
Features
Benefits
•
Run any number of restricted state tasks
completely unattended and without
risk
•
Schedule restricted state tasks to be
performed automatically on a weekly,
monthly or ad hoc basis
•
Schedule restricted state tasks so they
can be carried out on a regular and
frequent basis
•
Reduce the risk of disaster by encouraging
more regular system backups without
expensive overtime costs
•
Submit restricted state tasks to a job
queue to be processed as soon as
possible after other jobs have
completed
•
•
System inquiry messages can be
answered automatically so that any
interrupted restricted state function can
continue
User-definable tasks feature allows you to
define any number of restricted state tasks, as
well as other commands such as INZTAP etc,
to be processed sequentially when the
system is in a restricted state
•
System inquiry messages can be given an
automatic reply so that processing can
continue. Alternatively, messages can be sent
directly to your mobile phone while the
system remains in a restricted state awaiting
your response
•
Status messages and error conditions
can be sent out to mobile phones
before, during and at the end of
restricted state processing
Download Datasheet:
www.halcyonsoftware.com/tv/rtm
47
HA-MX Monitor
The Halcyon HA-MX Monitor allows you to monitor the status of 34 different MIMIX®
processes, alerting you to any problems as they occur and reporting when the problems have
been resolved.
Within each type, multiple filters can be created which will allow you to have separate filters
for each data group.
Features
Benefits
•
A status screen shows the real-time status
of all MIMIX® processes
•
Ensure your standby system is in sync
with your production system at all times
•
Integrates with Halcyon’s other products to
provide real-time notifications of your
choice for your HA software
•
Remove the need for manual checking of
your HA software freeing you and your
team from mundane, repetitive tasks
•
Easy to use wizard enables you to be “up
and running” within minutes
•
Choose your desired method of alerting,
including the ability to escalate based on
your company processes and procedures
•
Proactively monitor all elements of the
MIMIX-HA application for complete peace
of mind
• Set thresholds and notifications to match
your exact requirements
•
Make use of the Suspend option to only be
alerted a specific number of times for a
monitored event
•
Utilize the Grace Period feature to handle
intermittent short term issues that don’t
necessarily require reporting
See Also:
High Availability Monitoring on page 66 of this guide
Download Datasheet:
48
MQ Manager GUI
49
MQ Manager
Halcyon MQ Manager is a solution that will proactively monitor the performance and
availability of IBM WebSphere MQ application server. It will raise alerts whenever a threshold is
breached, detect “bottle necks” and identify any issues which could potentially prevent data
from reaching its required destination. It monitors seven key components of IBM WebSphere:
MQ Queue Manager, MQ Listeners, MQ Channels, MQ Queues, MQ Services, MQ Cluster
Manager Status and MQ Events.
MQ Manager continuously and automatically monitors essential MQ processes, negating the
need for experienced IT staff to manually check statuses of the critical elements of the
WebSphere application server. It will deliver fault management processes by proactively
checking for impending problems. This will trigger alarm notifications and appropriate actions
as well as gather performance data for planning, analysis and reporting problems.
A unique web-browser graphical user interface, accessible from smartphones and tablets,
provides you with a dashboard overview of the message queues being monitored in real-time.
The dashboard view shows a selection of dial, chart and line widgets and includes a traffic light
status display. The GUI gives you the flexibility to set up different page views, tabs or sections
to monitor, for example; different systems, servers and countries. You can also configure which
widgets are displayed from your dashboard – how they are grouped and how they appear.
Features
Benefits
•
•
•
Detects “bottle necks” and
identifies any issues which
could potentially prevent
data from reaching its
destination
Continuous monitoring of
essential processes
configured to suit
operational requirements
•
Easy to use, manage and
maintain
•
MQ Manager graphical user
interface provides a colorcoded dashboard overview
•
Enterprise Console
graphical user interface
•
Automatically and
continuously monitors key
components of the MQ
Learn More:
www.halcyonsoftware.com/mq
50
•
•
•
•
•
Minimizes business risk by ensuring that the flow of data is
not disrupted. Notification alerts will be raised whenever a
threshold is breached
IT resources are reallocated to maximize business
efficiencies by eliminating the need of IT staff to manually
check statuses
Reduces operational cost as it does not require scripting or
specialist employee knowledge.
At a glance, see a traffic light view and early warnings of
impending problems that could impact the business.
Configure page views and widgets to suit your requirements
Prevents issues from escalating and causing a serious impact
on the business. The IT team can remotely monitor, receive
and rapidly respond to issues wherever they are located via
their smartphones or tablets
Prevents costly business downtime. Delivers fault
management processes by proactively checking for
impending problems. This will trigger alarm notifications
and appropriate actions as well as gather performance data
for planning, analysis and reporting problems
Additional Plug-in Module
Custom Task Monitor
Available as an optional plug-in module for
customers using any of our Level 1 to 4
monitoring suites for IBM i, the Halcyon
Custom Task Monitor is your own personal,
“pocket sized job scheduler”. If all you want to
do is schedule simple IT tasks, either regular or
ad-hoc, you don’t actually need a large job
scheduler tool.
Halcyon Custom Task Monitor allows you to run
a command at specified intervals, defined at
Group level, within day and time constraints.
This allows you to use Custom Task Monitor to
act as a simple Job Scheduler and also to
extend Halcyon's monitoring in to new areas and all backed up with the comprehensive
Halcyon alerting and automatic corrective
action functionality.
How it works
The Custom Task Monitor allows you to define the interval and a time range when to perform the
check. You can define multiple rules which allow you to set the days and the time range for the
run/check. You can then define the command to be run and set multiple actions that are
performed if a problem is detected.
51
Snapshot TSC
Halcyon Snapshot TSC is an award winning performance and capacity planning utility. The
software monitors and notifies you of performance problems or application issues that could
adversely affect the performance of your IBM i server. The intuitive graphical interface means you
are up and running in minutes.
With Snapshot TSC you can stay in control
of your organization’s servers, deliver
critical business systems to your customers
within agreed SLAs and ensure availability
and performance.
Snapshot TSC comprehensively monitors,
manages and reports on your IBM i servers
and the capacity simulator module helps
you plan your future hardware
requirements.
Features
Benefits
•
Monitor and control multiple IBM i
servers from one central location
•
Deliver on your Service Level Agreements
(SLAs) and ensure customer satisfaction
•
Track iSeries usage by business units
and groups
•
Identify performance bottlenecks, control
and direct work requests
•
Alerting and notification via email, SMS,
pager, voice, beep alert and network
popup
•
Load balance your system to avoid system
issues and improve performance
•
•
User definable rules for flexible alert
management and response
Forecast budgetary and systems
requirements accurately using Snapshot TSC
to analyze and plot system trends
•
•
Track critical performance indicators
•
Easy to use Snapshot TSC’s intuitive interface
means you are up and running in no time
with little or no training
•
•
Powerful report generator
•
Comprehensive fully integrated suite of
management tools with a centralized view of
your company’s servers
•
One easy to use product to monitor, report
and manage your complete systems
performance
Highlight LAN/WAN response time
bottlenecks and delays
Capacity Simulation
Download Datasheet:
52
Security Compliance Software for IBM i, i5/OS®
Audit Journal Manager
Provides real-time monitoring, alerting and reporting of the i5/OS® system audit journal, QAUDJRN;
the key place for logging security related events.
Systems administrators can define the type of events they want to monitor and the Halcyon Audit
Journal Monitor will proactively monitor the journal for these events and automatically perform
pre-defined actions.
Run customized reports based upon specific audit criteria or use any of the 34 pre-supplied reports
to get a detailed view of user activity within QAUDJRN.
Features
Benefits
•
Monitors for the arrival of different types
of journal entries in the system audit
journal QAUDJRN
•
Analyze and monitor changes made to user
profiles, such users changing their authority to
*SECADM for example
•
Comprehensive filters can be set up to
ignore unimportant entries while quickly
alerting you to important entries of which
you need to be made aware
•
Quickly detect when invalid attempts are made to
sign on - especially if this happens to be QSECOFR
•
Changes to your system values can be tracked and
traced as these can have a significant impact on
areas of security and system performance
•
Be informed when sensitive objects (such as the
Payroll file) are created, deleted, restored, moved or
renamed or ownership to that object or access
rights are changed
•
Authority failures can be detected and brought to
someone's immediate attention. For example, a
user might be attempting to access an object that
they are not authorized to, such as the supplier
master file
•
Keep an eye on user profile swapping and be kept
informed about what is happening on your system
•
Escalating actions can be defined to draw
your attention to critical events
• Substitution variables can be used to pass
variable information for easy and accurate
command execution
•
An unlimited number of actions can be
performed in any pre-defined sequence
when your selected journal entries are
received by the system
•
Messages can be sent directly into the
Halcyon Enterprise Console when a
graphical centralized management tool is
required
Download Datasheet:
53
Authority Swapper GUI
54
Authority Swapper
Authority Swapper allows a user to temporarily swap to a different profile that typically has
additional authorities so that they can complete a specific task. The swapped user can be
audited to a very in-depth level to meet auditors’ requirements and ensure that they do not
attempt to do anything untoward.
Without this kind of specialist utility, system administrators or security officers would have to do
one of the following: give the user permanent additional authorities in their own profile, or
provide a password of an alternative profile that has the required authorities or sign on to the
system, on behalf of the user, with the appropriate level of authority as and when required.
Features
Benefits
•
•
•
•
•
•
•
•
•
Web-based browser interface with
intuitive graphics makes it easier for IT
and compliance teams to see what
users are doing on the system
in real-time
Temporary authority can be created
once and then scheduled for specific
time frames to allow repeated use
Can be integrated into our other
monitoring modules for real-time
intrusion detection
‘Audit Replay’ feature allows you to
record and review the screens that
were used during the course of a
Swap Session
Swap Sessions can be restricted to
certain times of the day and for
limited periods of time
Immediate temporary authority can
be granted for one-off sessions or
tasks
In-depth command logging with the
ability to select specific commands
and apply these to multiple swap
profiles
Swap Sessions can be ended
immediately by a system
administrator should the need arise
Download Datasheet:
www.halcyonsoftware.com/tv/as
•
•
•
•
•
•
•
Eliminates the need for audit staff to have a
specialist understanding of the commands and
language used by the IBM i system
Web-based browser interface enables audit staff
to login 24/7 from any web-enabled location
around the world using laptop, tablet or
smartphone devices allowing an instant
response to any unauthorised user activity
Security officers can control when the user has
access to the additional authorities
Record a log of what each user did on the
system when they were granted the higher level
of authority
Auditors can use the ‘Replay’ feature to view an
audit trail of user activity without requiring any
prior knowledge of the IBM i
Non-permanent staff can be given very low level
access to the IBM i and simply swap to an
authorized profile to perform higher level tasks
while being audited
Control access to confidential, sensitive or
financial information on your IBM i, by restricting
access to a limited number of user profiles
Helpdesk staff who need to create new users no
longer need high level access at all times. They
can simply switch to an administrator type
profile when they need to perform such tasks
and are audited at all times
New for 2014
Support added for FTP and ODBC Swap Profiles.
55
Business Application,
ERP & HA Monitoring
56
Business and ERP Application Monitoring
Web Application Monitor
Ideal for Monitoring ERP Applications, High Availability Systems, Data Center
Environments or any changes in web based data. Continuously monitor for any changes in
HTML web pages and web-based data so that you can be immediately notified of changes
that could impact on your business operations.
Now you can monitor, in real-time, the content of live web pages and data within programs that
use web pages to display information, including specialist software such as Infor M3(Movex),
JDE, SAP and IBM WebSphere®. Within Infor M3(Movex), Web Application Monitor monitors
ServerView, enabling early warnings of any Java processes not running as expected. Halcyon’s
Network Server Suite ensures that the necessary Windows components of MOM, eCollaborator,
LBI etc. are functioning as normal. Because the Web Application Monitor automates the
monitoring process, it is available 24/7 and does not miss important information such as a
change of status or error condition, and can automatically raise alerts and take actions that
would be expected of an operator.
The Web Application Monitor can also be used to monitor high availability (HA) systems for ‘outof-sync’ objects, alerting if a threshold is reached or breached, or perform pre-determined
actions if the temperature of a data center is reaching potential risk levels. Monitor for changes
in any web-based data, such as, stock levels, share prices or any changes in information that is
important to your business.
Features
Benefits
•
Automates the monitoring of complex, specialist
software on a 24x7 basis
•
•
Automatically raise alerts and take actions that an
operator would normally invoke
Effective use of system resources by
running jobs at the best time for your
system, your operators and your users
•
We monitor the application
availability and if it is NOT available
we either automatically try to repair it
and if we fail we can alert you that
you need to take some action and
investigate
•
Can also reduce operations costs by
automating all out-of hours
processing
•
Ideal for outsourcing environments,
managed service providers and
individual businesses
•
Monitor Java-based applications running on the
IBM power platform
•
Send immediate notification of any changes in
data, by email, SMS to cell phones, or by
‘delivering’ an alert to a GUI console
•
•
Ensure that TCP/IP is active
•
Does not require specialist knowledge to monitor
complex or application specific scenarios
Eliminate the need for manual checks to save
time and resources
Download Datasheet
www.halcyonsoftware.com/datasheeets
Note
www.halcyonsoftware.com/tv/wam
Web Application Monitor is a
specialist module within Network
Server Suite. See page 19 for details.
57
Templates
Templates can be used to monitor all of your critical business applications running across a
multi-platform environment.
Halcyon Templates are designed to provide the same level of monitoring across a number of
similar devices by applying a set of user-defined filters with a single-click. This greatly
reduces set-up time and ensures all systems are covered by at least a basic level of
monitoring. Should you need to make a system-wide change at a later date, a single update
covers all systems using the template.
Halcyon Templates are available in the following products:
Network Server Suite
• Windows®
• AIX®
• Linux®
• RED HAT®
• SUSE®
• ORACLE®
IBM i
• Level 1 - Message Management Suite
• Level 2 - Systems Operations Suite
• Level 3 - Advanced Automation Suite
• Level 4 - Operations Center Suite
Customization Templates for IBM i
• Infor® M3 (Movex)
• Infor XA (MAPICS)
• Infor XE (System 21 Aurora)
• JD Edwards® (EnterpriseOne, World)
• SAP®
• MISYS® Equation & Midas Plus
• High Availability (MAXAVA®, Quick/EDD)
• Vision OMS/ODS Replication
• Vision iTERA Availability
• IBM Services Monitoring
Did you know?
Halcyon has produced ‘A Guide to
Templates”, an educational handbook
to help customers set-up the
monitoring of critical system
information that may affect their
company.
Authored by Donnie MacColl, a
systems management expert with
more than 20 years experience, the
guide spans all platforms and contains
in-depth coverage of each template
and rule so you can easily determine
how to monitor for a single event or
an entire scenario depending on your
requirements and your core platforms
To request a copy, simply email your
details to:
templates@halcyonsoftware.com
See also:
For Vision MIMIX® Monitoring see HA-MX Monitor on page 48 of this guide
58
Infor® M3(Movex)Monitoring
Specialist templates shipped with Halcyon’s Software Suites enable customers to specifically
monitor their Infor M3 and Movex mission-critical applications.
Using Halcyon’s “M3 pack”, customers now have a fully integrated solution to manage backend processing on the IBM i as well as keeping a close eye on Server View, enabling early
warnings of any Java processes not running as expected. M3/Movex users can fully automate
a process of typical checks to identify issues and notify the right people so that appropriate
actions can be taken.
.
Features
Benefits
•
Manages all your servers that host the
complete M3 environment including
MOM, eCollaborator, Workplace, LBI
and more…
•
Effective use of system resources by running
jobs at the best time for your system, your
•
•
Monitors Server View to ensure all the
individual autostart jobs area active
•
Check the various MVX* subsystems are
active at the times of day that your
business requires them
We monitor the application availability and if it
is NOT available we either automatically try to
repair it and if we fail we can alert you that you
need to take some action and investigate
•
automating all out-of hours processing
•
Ideal for outsourcing environments, managed
service providers and individual businesses
•
Monitors to ensure that required web
servers are active
•
•
Checks for expected web page content
Ensures all the necessary JAVA threads
are active, and raises an alert if any are
missing
•
Tracks the active port for various job and
threads
•
Continually monitors web and email
services, disk space, CPU, memory, hubs,
routers, switches and any SNMP device
•
Ensures mandatory jobs are running in
the M3 subsystems
•
Checks business intelligence cubes are
updated when expected
Did you know?
Halcyon can keep a close surveillance on
your whole M3 environment!
•
Monitor critical subsystems and jobs on
IBM i
•
•
Monitor ServerView
Receive early warnings of Java
processes not running as expected
Ask for details on our “M3 pack”
Email: sales@halcyonsoftware.com
To request a copy of the ‘Guide to Templates’ handbook, simply email your details to:
We can tailor our Infor® M3(Movex)Monitoring to reflect your business needs
59
Infor XA (MAPICS) Monitoring
Formerly the Manufacturing, Accounting and Production Information Control Systems
(MAPICS), Infor XA is an ERP solution for manufacturers. The XA product requires the midrange
IBM i platform although recent developments have added object oriented components
written in Java which extends a portion of the XA product to servers running Java. The Java
components provide an application runtime which allow user customizations, a rich user
interface, an optional web-based interface as well as support for XML interfaces.
Features
Benefits
•
Ensure user Profile MXAPLUS is always
active
•
•
Alert if backups completed with more than
‘x’ objects not backed up
•
•
Monitor the JAVA server to ensure it is
always active
•
Ensure the XA Application data area
ZDDCTD is not locked (can prevent users
from accessing the application)
We monitor the application availability
and if it is NOT available we either
automatically try to repair it and if we
fail we can alert you that you need to
take some action and investigate
•
•
managed service providers and
individual businesses
•
•
Ensure ASP% is less than 90%
Monitor that no single XA job is using more
than 40% of CPU capacity
•
Ensure scheduled XA Application disk
backups have completed
•
Monitor jobs within the Infor XA UFBCTL file
to ensure none have ended
•
Ensure no XA Application jobs are in LCKW
or MSGW status
We can tailor our Infor XA (MAPICS) Monitoring to reflect your business needs
60
Infor XE (System 21 Aurora) Monitoring
Halcyon Advanced Job Scheduler, available as a specialist utility or as part of our flagship
package, Operations Center Suite, has been designed to monitor Infor XE business
environments. You can automatically import Infor XE Scheduler jobs to Halcyon to create and
run advanced scheduling patterns tailored to your organizations specific business operations.
For example, multiple dependencies are possible, allowing the user to submit jobs which
spawn and monitor other jobs in their own entities. This reduces the system operator’s
workload by automating repetitive tasks, freeing up valuable resource time and in the process
minimizing the risk of human error.
Features
Benefits
•
Automated handling of error
monitoring alerts and response to
situations, even complex ones
•
•
•
•
Multiple dependencies
•
We monitor the application availability and if
it is NOT available we either automatically try
to repair it and if we fail we can alert you that
you need to take some action and investigate
•
•
•
•
•
managed service providers and individual
businesses
Check subsystems are active
Monitor to ensure that critical JBA jobs
are active
Multiple environments are supported
Support for use definable template
environments – operators can retain
specific settings and significantly
reduce setup time when adding or
amending jobs
We can tailor our Infor XE (System 21 Aurora) Monitoring to reflect your
business needs
61
SAP® Monitoring
Specialist templates, available within Halcyon’s software suites allow you to keep a close
scrutiny on your SAP critical business applications. Systems operators, of all levels, can set up
performance thresholds and be alerted if those thresholds are breached and take instant action
if a job runs longer than expected or a user or job takes more resource than it should. Alerts can
be routed to Halcyon Enterprise Console or text messages to mobile phones or by email. For
ultimate flexibility, messages can also reflect your organization’s escalation policy.
Features
Benefits
•
•
•
•
Monitor that no SAP jobs are in MSGW
or LGKW e.g. Disp_work, ICMx.
MSG_Server, SAPSTART
•
•
Monitor to ensure that critical SAP jobs
are active
•
•
Monitor if Wait to Ineligible and Active
to Ineligible is greater than 0.1
•
•
Ensure that SAPSTART has run by a
certain time
businesses
•
Alert if Backups completed with more
than ‘x’ objects not backed up
•
•
•
Ensure SAP subsystem (for example;
R3_03) is active
Monitor web server is active
Monitor content of web pages
To request a copy of the ‘Guide to Templates handbook, simply email your details to:
We can tailor our SAP® Monitoring to reflect your business needs
62
Misys® Equation Monitoring
Misys is the leading application software and services provider to the financial services and
healthcare industries. In the financial sector, their services are used by over 1,200 customers,
including all of the world’s top 50 banks.
Specialist templates have been created for customers of financial services to specifically
monitor Misys Equation business environments.
System operators of all levels can use the special “WATCH” feature to monitor phases within
end of day processing and ensure that things always run smoothly. Users can also set-up
performance thresholds and be alerted if those thresholds are breached. Instant action can be
taken if a job runs longer than expected or a user or job takes more resource than it should.
Alerts can be routed to Halcyon Enterprise Console or text messages to mobile phones or by
email. For ultimate flexibility, messages can also reflect your organization’s escalation policy.
Features
Benefits
•
•
•
We monitor the application availability and
if it is NOT available we either automatically
try to repair it and if we fail we can alert you
that you need to take some action and
investigate
•
•
businesses
Monitor phases within end of day
processing by using Halcyon’s ‘watch’
facility to ensure that each phase is
completed within a given time period and
that the entire end of day process is
finished before business hours commence
•
Automated handling of error monitoring
alerts and response to situations, even
complex ones
•
•
•
specific settings and significantly reduce
setup time when adding or amending jobs
We can tailor our MISYS® Equation Monitoring to reflect your business needs
63
Misys® Midas Plus Monitoring
Midas Plus is the latest generation of the Misys Midas core banking system. Misys Midas Plus
offers a single, integrated platform for delivering a wide range of services to corporate
customers, including Treasury, Commercial Lending, Capital Markets, Cash Management and
Wealth Management.
System operators of all levels can use the special “WATCH” feature to monitor phases within
end of day processing and ensure that things always run smoothly. Users can also set-up
performance thresholds and be alerted if those thresholds are breached. Instant action can be
taken if a job runs longer than expected or a user or job takes more resource than it should.
Alerts can be routed to Halcyon Enterprise Console or text messages to mobile phones or by
email. For ultimate flexibility, messages can also reflect your organization’s escalation policy.
Features
Benefits
•
•
•
We monitor the application availability and
if it is NOT available we either automatically
try to repair it and if we fail we can alert you
that you need to take some action and
investigate
•
•
businesses
Monitor phases within end of day
processing by using Halcyon’s ‘watch’
facility to ensure that each phase is
completed within a given time period and
that the entire end of day process is
finished before business hours commence
•
Automated handling of error monitoring
alerts and response to situations, even
complex ones
•
•
•
specific settings and significantly reduce
setup time when adding or amending jobs
We can tailor our Misys® Midas Plus Monitoring to reflect your business needs
64
JD Edwards® Monitoring
(EnterpriseOne®, World®)
Halcyon Software Suites and Advanced Job Scheduler are designed specifically with JDE
applications in mind. You can automatically import and run JDE advanced scheduler jobs
tailored to suit your company’s specific business operations.
For example, multiple dependencies are possible, allowing the user to submit jobs which
spawn and monitor other jobs in their own entities. We do this by using a RUNUBE and
VFYUBE exit program that scans for escape messages and allows you to create dependences.
This reduces the system operator’s workload by automating repetitive tasks, freeing up
valuable resource time and in the process minimizing the risk of human error.
Features
Benefits
•
Automated handling of error
monitoring alerts and response to
situations, even complex ones
•
•
•
•
•
•
•
•
•
•
•
•
businesses
Check subsystems are active
Monitor to ensure that critical JDE jobs
are active
Monitor contents of web pages
specific settings and significantly
reduce setup time when adding or
amending jobs
We can tailor our JD Edwards® Monitoring to reflect your business needs
65
High Availability Monitoring
Halcyon Software Suites allow you to monitor the status of your High Availability
application (VISION OMS/ODS™, VISION iTERA™, MAXAVA®, QUICK/EDD®) alerting you to
any problems as they occur and reporting when these have been resolved.
Features
Benefits
•
Monitor that High Availability
subsystem is active
•
Helps prevent any nasty surprises in the
event of a disaster
•
•
•
•
•
Be alerted to backlogs occurring so that
prompt action can be taken
•
•
Up to 999 different actions per alert
•
•
•
Automatic actions include executing
commands, calling programs, sending
messages
•
Send messages out to a mobile phone,
pager or email
•
“Grace Period” option on each filter
allows an error situation to be tolerated
for a pre-defined period of time before
an alert is raised in case the error is
temporary
Monitor that critical jobs are active
Check no High Availability jobs in
MSGW or LCKW
Comprehensive filters allow you to
specify error conditions
Halcyon Enterprise Console interface to
display messages and alerts on a central
graphical screen
•
Never miss an unexpected problem or delay
again!
•
Perform one action when alert first occurs
but another action if it occurs repeatedly or
the problem persists for a long time
•
Suspend Filters for a pre-defined period of
time once an error has been notified so that
further alerts are not raised while action to
rectify the error is being taken
See also:
We can tailor our High Availability Monitoring to reflect your business needs
66
Vision OMS/ODS™ Replication Monitoring
Vision Solutions provides cloud replication and recovery, high availability and disaster
recovery, migration and cross-platform data sharing solutions for Windows®, Linux®, AIX®,
IBM® i and Cloud Computing markets. OMS/ODS™ for the IBM i helps to keep data
available and applications running, by replicating applications, data and objects using
either remote or local journaling.
Features
Benefits
•
subsystem is active
•
event of a disaster
•
•
•
•
•
Be alerted to backlogs occurring so that
•
•
•
•
•
messages
•
pager or email
•
temporary
MSGW or LCKW
graphical screen
•
again!
•
•
See also:
We can tailor our Vision OMS/ODS™ Replication Monitoring to reflect your
business needs
67
Vision iTERA™ Availability Monitoring
Vision iTERA Availability for IBM i provides business continuity for small to medium
business enterprises, virtually eliminating planned and unplanned downtime by
maintaining a real-time backup system that can quickly take over as the production
system when required. Halcyon iTERA templates have been created to monitor iTERA
versions 6.0 and 6.1.
Features
Benefits
•
subsystem is active
•
event of a disaster
•
•
•
•
•
Be alerts to backlogs occurring so that
•
•
•
•
•
messages
•
pager or email
•
temporary
MSGW or LCKW
graphical screen
•
again!
•
•
See also:
We can tailor our Vision iTERA™ Availability Monitoring to reflect your
business needs
68
Did you know that there are many critical services constantly running on your IBM i that
might be going unmonitored? Not monitoring these services could have huge
consequences for your business such as loss of revenue, a fall in productivity and
increased overtime.
For example; the FTP Server is frequently used for sharing data across your IT infrastructure.
If, for some reason, the FTP Server fails or is offline, Electronic Data Interchange (EDI)
becomes unavailable. Or, if the ports on which your HTTP server (both secure and nonsecure) communicates are unavailable, web pages will not be presented as expected.
Halcyon have created IBM Service Monitoring templates, which are free with any of
Halcyon’s monitoring suites for IBM i systems, that allow you to check that all critical ports,
required for the continued running of vital services, are open and available. Furthermore, if
any of the services are found to be in a status of stopped, these can be automatically
restarted without the need for human intervention.
Features
Benefits
•
Monitor for 103 critical services running on
your IBM i including:
- FTP
- HTTP
- Cluster Resource Services
- DNS Server
- IBM Directory Server
- MQ Series Server
- Remote Command Server
- SNMP Server
- WebSphere App Server
•
Helps prevent any nasty surprises in
the event of a disaster
•
Be alerted to backlogs occurring so
that prompt action can be taken
•
•
•
Never miss an unexpected problem or
delay again!
•
Ensure up to 128 critical jobs are active at predefined times
•
•
Automatically restart any service found to be in
a ‘stopped’ status
Perform one action when alert first
occurs but another action if it occurs
repeatedly or the problem persists for
a long time
•
•
Send messages out to a mobile phone or email
•
Suspend Filters for a pre-defined
period of time once an error has been
notified so that further alerts are not
raised while action to rectify the error
is being taken
“Grace Period” option on each filter allows an
error situation to be tolerated for a pre-defined
period of time before an alert is raised in case
the error is temporary
Halcyon Enterprise Console interface
to display messages and alerts on a
central graphical screen
We can tailor our IBM Services Monitoring to reflect your business needs
69
Customer Services
70
Customer Services
First Class Support
•
Your annual maintenance contract entitles you to first class technical support and free
software upgrades
•
Prevent outages, accelerate issue resolution and meet service level requirements with
consolidated remote and on-site software support
•
Do you have IT challenges with your operational environment or recurring technical issues?
Just Ask the Experts at www.halcyonsoftware.com/ask and we'll solve it for you!
For customer support services visit: www.halcyonsoftware.com/support
“
Halcyon not only has first class understanding of the iSeries, they provide
“excellent
support and take time to listen to individual customer requirements.
Senior Operations Manager, Computacenter
is a good company to work with. They worked closely with us to make
“sureHalcyon
that the technology works correctly and they have been very responsive to
our needs. Choosing the Halcyon product was an easy decision for us.
We knew that it would provide us with the flexibility we needed to roll out new
technologies and service our customers.
“
Services Director, Meridian IT Inc.
Global Locations
Halcyon Offices
Authorized Partners
www.halcyonsoftware.com/reseller/index.html
71
Customer Services
Flexible Purchase Options
•
Be in control of your costs with flexible purchase options from Halcyon Software - have you
considered spreading your investment costs over 3 years?
•
Have you considered a subscription (rental) option rather than purchase? This option allows
you to gain immediate cost efficiencies from day one of installation without the need for
upfront capital expenditure
•
Our range of flexible, commercial models present alternatives to business, allowing you to
choose the right option for your organization.
Fair Pricing Policy
No Gimmicks. No Gotchas. Just premium software at a fair price.
Our policy is simple:
•
•
•
Only pay for what you use
Our IBM i software is priced per ‘active core’ meaning that you only pay for the processors
you are currently using
Transparent pricing
If you need to switch on another core or upgrade your hardware in the future you have
clarity on costs. The more cores you utilize on your system the greater the discount
No maintenance hikes
We never impose significant maintenance increases on our customers. If you want total
peace of mind and fixed prices ask about our long term contract options
No tricks or gimmicks (or nasty surprises)
“ Halcyon gave the best overall value for money and service.
“
•
Senior Business Analyst, Whittards
from being vastly better technology, it beat the others hands down
“whenAside
it came to price.
“
IT Manager, Sanity
Halcyon as a company has been very easy and stress free to deal with.
“Everyone
is good natured and eager to help but that is not surprising when
“
they have such a good product to work with. Understandably, I highly
recommend Halcyon as a company and their extensive product suite.
System Support Manager, Plan International
72
Halcyon Software is a registered trademark of Halcyon Software Holdings Limited in the
United Kingdom and in other countries
IBM®, IBM i, IBM Power Systems, iSeries®, System i®, AIX®, i5/OS®, WebSphere® and MQSeries®
are registered trademarks of International Business Machines Corporation in the United
States and in other countries
Windows® is a registered trademark of Microsoft Corporation
UNIX® is a registered trademark of The Open Group
Linux® is a registered trademark of Linus Torvalds
Red Hat® is a registered trademark of Red Hat, Inc. in the United States and in other countries
SUSE® is a registered trademark of Novell, Inc. in the United States and other countries
Infor M3 (Movex), XA (MAPICS) and XE (System 21 Aurora) are registered trademarks of Infor
SAP® is the registered trademark of SAP AG in Germany and in several other countries
JD Edwards® is a registered trademark of Oracle
Misys® is a registered trademark of Misys plc
JavaTM is a registered trademark of Oracle
Apple® or Apple is a registered trademark of Apple Inc., registered in the U.S. and in
other countries
AndroidTM is a trademark of Google Inc.
Vision Solutions® and MIMIX® are registered trademarks and iTERA™ and OMS/ODS™ are
trademarks of Vision Solutions
73
Notes
74
Notes
75
What Next?
1 Watch the guided technical tours at www.halcyonsoftware.com/tv
2 Download a free 30-day software trial www.halcyonsoftware.com/downloads
3 Book a one-to-one, pre-evaluation webinar with our technical experts. We’ll focus on areas
relevant to your organization, making the whole session as productive as possible for you.
www.halcyonsoftware.com/learnmore
Learn More
Subscribe to product updates www.halcyonsoftware.com/halcyonnews
For case studies www.halcyonsoftware.com/casestudies
For white papers, online product tours, datasheets, Technical Tips, FAQs and manuals
www.halcyonsoftware.com/technical
Reseller Opportunities Available
For more information visit www.halcyonsoftware.com/partnerworld
Contact
Halcyon Software Inc (US)
t: +1 952-933-0609 or Toll Free: +1-844-HALCYON
e: sales@halcyonsoftware.com
w: www.halcyonsoftware.com
Halcyon Software (Europe)
t: +44 (0) 1733 234995
Halcyon Software (Australia) Pty Ltd
t: +61 3 9558 6366
© Halcyon Software Limited 2015
HPG/NSV/FEB/15

Product Guide

Transcription

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