House of Welcome Service Directory

Transcription

House of Welcome Service Directory
House of Welcome
Service Directory
Marrickville, Inner West and Surry Hills
Address: 140 Wattle Street, Carramar NSW 2163
Email: office@houseofwelcome.com.au
Phone: 9727 9290
www.houseofwelcome.com.au
Written and compiled by Lauren Porter and Sigrid Boyle
What is the House of Welcome?
The House of Welcome (HOW) works with asylum seekers and refugees living in the Sydney
community. HOW provides housing, food aid, financial assistance and other caseworker services.
The House of Welcome does not discriminate on gender, race, religion or age. HOW clients are
often not eligible for government housing, Centrelink benefits and affordable medicine because
they are asylum seekers.
We are open from 10am-3pm on Monday, Tuesday, Wednesday and Thursday.
Who works at the House of Welcome?
Executive Officer – Paul Botrill
Case Worker – Sarah Puls
Case Worker – Shilan Meer
Volunteer and Funding Co-ordinator – Jo Lee
Housing & Settlement Co-ordinator – Gideon Lim
What can you do at the House of Welcome?
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Advocacy and Support Services –we can connect you with Government agencies for
advocacy issues; accompany you to interviews and hearings at Government Departments.
English classes (Beginners, Intermediate and Advanced)
Computer Classes (available every Wednesday – Internet, Microsoft Word & Excel, Typing)
Employment Program (Looking for a job? Our volunteers can help write your CV, look for
work, prepare for qualifications and inform you about Australian workplace)
Join our social activities – trips to the beach, museum, parks, football, cinema and more!
Sewing Classes – Come and learn how to sew or improve your skills
Counselling – Are you feeling tired or stressed? Do you want to talk with someone?
What is this directory?
This directory contains a wide range of information regarding services and activities that can
provide support in your local area (Marrickville, Inner West and Surry Hills)
It is for you to keep at home or take with you as you get to know your local community and find
out more about life in Australia.
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Contents Page
Local Council Offices and Local Neighbourhood Centres…………………………..7
EAPA (Electricity and Gas) Vouchers………………………………………………..……… 8
Water Vouchers…………………………………..……………………..………………………….. 8
Food Vouchers……………………………………………………………………..………………... 9
Translation and Interpreting Services………………………………………………………10
Crisis Accommodation………………………………………………………..………………….. 11
Tenancy Support………………………………………………………………………..………….. 12
Legal Aid…………………………………………………………………………..……………………..13
Immigration Legal Advice and Assistance………………………………………………..14
Healthcare/Dental…...…………………………………………………………………….……….17
Medicare…………………..…………………………………………………………………………… 18
Mental Health (Counselling)……………………………………………………………………19
Drug and Alcohol Addiction………………………………………………………..…...........20
No-Interest Loan Scheme………………………………………………………………………..21
Financial Counselling…………………………………………...…………..……………..........22
Child Care………………………………………………………………………………………………..23
English Classes……………………………………………………………………………………….. 24- 25
Other Migrant Resource Centres……………………………………………………………. 26
Asylum Seeker Support………………………………………………………………………….. 27
Emergency Numbers (Police, Fire Department, Ambulance & Hospital)….28
Women’s Support……………………………………………………………………………………29
Centrelink & Welfare Rights…………………………………………………………………….30
Places of Worship…………………………………………………………………………………….31-33
Leisure – Parks, Swimming Pools and Libraries………………………………………..34-35
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Local Council Offices
For information on your local government area (LGA) then visit your local council website. You can
find information on local politicians, events and services (like rubbish collection or noisy
neighbours) in your area. You can also talk to them about your rights as a tenant and how to be
involved in your community.
Marrickville Council: Petersham
http://www.marrickville.nsw.gov.au
Citizens' Service Centre
2-14 Fisher Street, Petersham NSW 2049
Phone: 9335 2222
Email: council@marrickville.nsw.gov.au
City of Sydney Council: Surry Hills
http://www.cityofsydney.nsw.gov.au
Town Hall House
456 Kent Street
Sydney NSW 2000
Phone: 9265 9333 (24 hours, 7 days per week)
Email: council@cityofsydney.nsw.gov.au
Local Neighbourhood Centres
Neighbourhood Centres run fantastic sports and arts events in your local area. They are also very
good sources of information regarding housing and tenancy rights and local services.
Newtown Neighbourhood Centre, Inc.
1 Bedford Street
Newtown NSW 2042
http://www.newtowncentre.org
Phone: 9564 7333
Fax: 9519 2509
Hours: Monday to Friday: 10am- 5pm
The Ashfield Community Hub
http://www.metromrc.org.au/
Reception desk at
Ashfield Library, Level 3
260 Liverpool Road
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EAPA Vouchers
Energy Accounts Payment Assistance (EAPA) vouchers can be used
for gas and electricity bills.
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The voucher is valued at $30.
The maximum of eight (8) vouchers $240 per 6 months.
Crisis or Emergency payments not on-going payments.
Anglicare
44 Frampton Avenue,
Marrickville
Phone: 9560 8622
Metro Migrant Resource Centre
Marrickville Office
2/20-22 Station Street
Marrickville NSW 2204
Phone: 9559 1883
Exodus Foundation
180 Liverpool Road,
Ashfield
Phone: 8752 4600
Salvation Army
339 Crown Street
Surry Hills
Phone: 9360 1000
Phone 2: 9380 2882
St Vincent De Paul Centre
(By appointment Only. Mon, Tues, Thurs, Fri)
9-5PM
Broadway 174,
Broadway
Phone: 9288 8700
St Vincent de Paul Welfare Centre
317 Cleveland St
Redfern, 2016
By appointment only. Mon – Fri, 9-12 & 13pm.
Phone: 9690 5600
Salvation Army
54 Dulwich Hill Street,
Dulwich Hill 2204
9569 4511
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Water Vouchers
Sydney Water Payment Assistance Scheme (PAS). Vouchers of $25 can be used
in payment of residential water usage. A client may receive more than one $25
voucher per quarter (3 months).
St Vincent De Paul – Welfare and Community
Services
683 Darling St,
Rozelle 2039
Phone: 9818 4365
The Smith Family
52 Redmyre Rd,
Strathfieldm 2135
Phone: 9715 3612
Working hours:
Monday, Tuesday and Friday: 9am – 4:30pm,
Wednesday and Thursday: 9am – 4:30pm.
Korean and Chinese spoken
Metro Migrant Resource Centre
Marrickville Office
2/20-22 Station Street
Marrickville NSW 2204
Phone: (02)9559 1883
Wesley Mission Australia
Wesley Family Services
Phone : (02) 9804 7255
Anglicare
44 Frampton Avenue, Marrickville
Phone: 9560 8622
St Vincent de Paul Welfare Centres
317 Cleveland St
Redfern NSW 2016
Phone: 9690 5600
Additional Sydney Water Services:
If you are having financial difficulty you could be eligible for free assistance with essential and
emergency plumbing. This includes repairing leaking or broken toilets, hot water systems and
outdoor pipes and concealed leaks.
Contact the BillAssist team for a PlumbAssist assessment. Call us on 13 20 92.
To be eligible you must be:
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the owner occupier of the residence
experiencing financial hardship
unable to afford essential or emergency plumbing repairs.
BillAssist
If you are having long term problems affording your water bill Sydney Waters’ case coordinators
can assist you with payment difficulties and debt. Call them on 13 20 92.
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Food Vouchers
Food vouchers or food parcels to assist those who are financially disadvantaged can be applied for
through the following services:
St Vincent de Paul Welfare Centre
317 Cleveland Street
Redfern 2016
Phone: 9690 5600
Salvation Army
Inner City Community Services Centre
339 Crown Street
Surry Hills 2010
Phone: 9360 1000
Dulwich Hill Community Services Centre
54 Dulwich Street
Dulwich Hill 2203
Phone: 9569 4511
Foster Street Lodge, Surry Hills
64 Foster Street
Surry Hills 2010
Breakfast: Monday- Friday: 7- 7.45am
Lunch ($1 main): Monday – Friday: 11.3011.55am
Saturday: 12.30-1pm. Dinner 4.45-5.15pm
The Station Drop In Centre
Corner of Clarence and Erskine Street
Sydney City
Phone: 9299 2252
Opening hours Monday to Friday: 7.30am4pm Light
Breakfast: 7.30-9am
Hot lunch: 12.30-1pm
Newtown Neighbourhood Centre Inc
1 Bedford Street
Newtown 2042
Phone: 9564 7333
Every Thursday 2-4 pm welfare help offered:
Ozharvest, Centrelink, Food referrals for
Anglicare.
Rough Edges Cafe
231 Victoria Street
Darlinghurst 2010
Phone: 9360 6844
Wednesday and Friday: 10.30am-2pm
Wednesday, Thursday and Friday: 7.30pm10.30pm
Sunday: 7.30pm-9.30pm
Newtown Mission
280a King Street
Newtown 2042
Phone: 9519 9000
Food Parcels available
Lunch on Tuesday, Wednesday and Friday: 13pm
Dinner on Thursday: 6-8 pm
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TRANSLATION AND INTERPRETING SERVICES (TIS)
Translating and Interpreting Services (TIS) are available to everyone
anytime that you need to use an interpreter on the phone.
Call 131 450 and ask for an interpreter who speaks your language.
For example ‘Korean’ or ‘Urdu’.
Please be aware that there is a cost to this service – it will cost the
same as a national phone call.
Free document translation service
The Australian Government also provides a free document translation service through TIS
National, for permanent residents and new citizens of Australia. Permanent residents are able to
have their personal documents translated into English during the first two years in Australia.
Metro Migrant Resource Centre
Marrickville Office
2/20-22 Station Street
Marrickville NSW 2204
Phone: 9559 1883
Vietnamese, African and Korean
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Crisis Accommodation and Short-Term Accommodation
Homeless Persons Information Centre
Help for people homelessness in NSW.
Telephone Toll Free: 1800 234 566
Phone: (02) 9265 9087
Hours of Operation 7 days a week: Monday to Sunday: 9am to 10pm
(Closed each day between 1pm – 2pm)
NSW HOUSING Emergency Line – 1800 152 152
16-25
Erskineville
Launchpad
9557 2810
16-24
Darlinghurst
Francis St Youth Housing- Oasis
9380 6308
Department of Housing
It can provide people with temporary accommodation.
General Enquiries: 1300 468 746
After Hours Temporary Accommodation Line available weekdays from 4.30- 10.00pm and
weekends 10.00am- 10.00pm: 1800 152 152
Department of Housing Offices
City:
234 Sussex Street
Sydney
Phone: 9268 3400
Surry Hills:
Ground Floor, 31 Belvoir Street
Surry Hills 2010
Phone: 9319 9333
Domestic Violence Line
Phone: 1800 656 463 (24 Hour Domestic Violence Line)
This organisation can make referrals for women at risk of domestic violence and homelessness to
emergency accommodation like Orana Women and Children's Services.
Youth Accommodation Line
This has a 24 hour recorded message service which lists available emergency accommodation.
Monday to Friday from 10.30am-6pm Homeless Youth Support Workers are available to advise
you on crisis accommodation.
Phone: 1800 424 830 (free call)
www.yaa.com.au
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Emergency Accommodation for Single Men
Matthew Talbot
Woolloomooloo
Phone: 9357 1533
Edward Eagar Lodge
Surry Hills
Phone: 9361 0981
Salvation Army
5 Mary Street
Surry Hills 2010
Phone: 9361 0981
Foster House Mission Australia Centre
19 Denham Street
Surry Hills 2010
Phone: 9356 0600
Accommodation for Women
Non-English Speaking Women’s Housing Scheme (NESH)
NESH is a medium term (up to 12 months) supported accommodation for migrant non English
speaking background women and their children.
Phone: 9726 7929
South West Women’s Housing
Medium term supported accommodation for Aboriginal and Non-English Speaking background
women who need accommodation and support.
Phone: 9821 3173
Western Sydney Sole Women’s Accommodation Service
24 hour emergency accommodation service for single women escaping Domestic Violence. No
children and provides for women with disabilities and Non-English Speaking Background.
Phone: 9622 7999
General Emergency Accommodation
Metro Community Housing Co-op Ltd
This organisation provides low cost, long term housing to people in need of housing assistance in
surrounding suburbs.
Office: Shop 3, 89-97 New Canterbury Road,
Petersham 2049
Phone: 9560 5331
www.metrohousing.org.au
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TENANCY SUPPORT
Do you have a problem with your landlord? Do
you have an eviction notice?
Housing NSW – only if you live in a house from NSW Housing
Housing NSW Contact details
Office opening hours are from 8.30am to 4.30am.
Divisional and local offices are closed Wednesday mornings until 1pm.
General Enquiries: 1300 468 746
After Hours temporary accommodation contact line:
Phone: 1800 152 152
Contact hours- Monday - Friday 4.30pm to 10pm
Weekends and public holidays 10am to 10pm
Other Tenancy Assistance
Tenants Union Hotline
Phone: 1800 251 101
Open Hours Monday to Friday from 9.30am-1pm and 2.00 to 5.00pm.
Inner West Tenancy Advice Service
Marrickville Legal Centre
338 Illawara Road
Marrickville 2204
Open hours: Monday, Wednesday and Thursday: 2.00- 5.00pm
Phone: 9559 2899
Inner Sydney Advice and Advocacy Service
73 Pitt Street, Redfern
Open Hours
Monday: 9am-5pm
Thursday: 11am-2pm
Friday: 9.30-5pm
Phone: 9698 5975
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Legal Aid
Legal Aid – Legal Aid NSW provides free legal advice and representation to people across NSW
who are on low incomes. They provide help in most areas of criminal, family and civil law.
Central Sydney Legal Aid Office (Head Office)
Ph: 02 92195000
Hours: Monday to Friday, 9:00am to 5:30pm
This office provides free legal advice in Criminal, Family and Civil law matters.
Bankstown Legal Aid Office
Ph: 02 97074555
Hours: Monday to Friday, 9:00am to 5:00pm
This office provides free legal advice in Criminal, Family and Civil matters.
Community Legal Centres (CLCs)
CLCs have a range of legal and related services to their client community. They offer services
including; information and referral, advice of legal matters, legal caseworker, community legal
education, law reform and public policy development and advocacy. These services are offered for
free, although some CLCs provide fee-based training to cover costs and are designed to ensure
accessibility.
Marrickville Legal Centre
338 Illawara Road
Marrickville 2204
Phone: 9559 2899
www.mlc.asn.au
Inner City legal centre
50-52 Darlinghurst Road
King Cross 2000
Phone: 9332 1966
www.iclc.org.au
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Law Access – FREE phone service
Phone Number: 1300 888 529
Call Law Access if you are going to court, have a legal problem or have a question about the law.
If you want to talk to LawAccess NSW with the assistance of an interpreter, you can call LawAccess
through the Translating and Interpreting Service (TIS) on 131 450. TIS is a free and confidential
service.
Civil and Family Law
Telephone: (02) 9891 1600
Fax: (02) 9689 1082
Child Support Service
Telephone: (02) 9633 9916 or
1800 451 784 for regional callers
Fax: (02) 9689 1082
Surry Hills Legal Courtyard
85 Campbell Street
Surry Hills NSW 2010
Phone: 9213 3902
Monday - Friday 9.00 am - 5.00 pm
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Immigration Legal Advice & Assistance
IARC – Immigration Advice and Rights Centre
IARC is a non-profit, community legal centre specialising in Australian immigration law. IARC
provides free immigration advice to low income people. IARC is not part of the Department of
Immigration or any other Government department.
Level 5, 362 Kent Street,
Sydney NSW 2000
Advice Line: 02 9262 3833 (Tuesday and Thursday 2-4pm)
Admin Line: 02 9279 4300
Email: iarc@iarc.asn.au
Family Reunion and
Advice
Salvation Army Courtyard – Legal Service
Courtyard Legal help clients each week on topics including:
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Criminal Law
Family & Children’s Law
Welfare (Centrelink)
Debt
Housing
Refugee & Immigration Law
Protection
Application, Family
reunion and Advice
Community Service Centre
Auburn Advice Bureau
5-7 Mary Street AUBURN NSW 2144
Monday 6.00 pm - 9.00 pm
Drop-In Service – No appointments
Surry Hills Legal Courtyard
85 Campbell Street
Surry Hills NSW 2010
Phone: 9213 3902
Monday - Friday 9.00 am - 5.00 pm
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Refugee Advice + Casework Service (RACS)
Telephone Advice Service:
Telephone RACS on (02) 9114-1600 on the following days:
Tuesdays: 10.00am -12.00pm
Thursdays: 10.00am-12.00pm
Protection
Application
Level 12, 173-175 Phillip Street, Sydney, NSW 2000
(It is located on the corner of Phillip, King and Elizabeth Streets in the city.
It is in the building called: The University of Sydney, Faculty of Law)
Phone: (02) 9114 1600
Web: www.racs.org.au
Email: admin@racs.org.au
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Healthcare
Bulk Billing – You need a Medicare Card
If you visit a doctor who does ‘bulk billing’ then you can use your medicare card to see the doctor
(GP) for free. Remember to take your medicare card with you to the appointment.
Bulk Billing Doctors:
Earlwood Medical Centre
356 Homer Street, Earlwood
Phone: 9558 0781
Doctors: Dr Rekha Rao and Dr Rijeneran
Services: mental health training, depression, Women’s health, adolescents and paediatrics.
Inner West General Practice Leichardt
93-95 Balmain Road
Leichardt
Phone: 9550 0288
Doctors: Dr Dianne Chambers and Dr Aline Smith
Dr Edmund K. Lee
Shop 55D, Marketplace Shopping Centre
Marion Street, Leichardt
Phone: 9560 2552
Services: Mental Health Training, Cantonese Language, Wheelchair access
Marrickville Metro Medical Centre
Shop 92, 34 Victoria Road
Marrickville 2204
Phone: 9565 4020
Services: dental and Physiotherapy, open 7 days a week.
Newtown Medical Practice
327 King Street, Newtown
Phone: 9557 5254
Multiple Doctors
Services: mental health training, Arabic language
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NSW Refugee Health Service
The NSW Refugee Health Service aims to protect and promote the health of refugees living NSW.
NSW Refugee Health Service
Office: Suite 5, Level 2 157-161 George Street,
Liverpool 2170
Phone: 8778 0770- to book an appointment
refugeehealth@swsahs.nsw.gov.au
NSW Refugee Health Clinics: Auburn, Blacktown, Fairfield, Mt. Druitt and Liverpool.
The Refugee Child Health Clinic
Sydney Children’s Community Health Centre, Randwick
To book an appointment call 9382 8472
To receive more information contact Maria Katakouzinos on 9382 8472
Sydney South West Area Health Service
Level 11, KGV Building
Missenden Road
Camperdown 2050
Phone: 9515-9600
Sydney Local Health District contact email:
SLHD.ESU@sswahs.nsw.gov.au
Balmain Hospital
29 Booth Street
Balmain 2041
Phone: 939 52111
Email: balmain@sswahs.nsw.gov.au
Public Dental Health
Free dental care for under-18 years of age and adults who hold Centrelink concession cards.
Sydney Dental Hospital: Community Oral Health Clinic
2 Chalmers Street
Surry Hills 2010
Open Hours: Monday to Friday 8.00am – 4.30am
Phone: 9293 3333
Marrickville Community Health Centre: Oral Health Clinic
155-157 Livingstone Road
Marrickville 2204
Phone: 9293 3333
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Medicare
Medicare provides:
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Name
Suburb
Free treatment as a public patient in a public hospital
Free or subsidised treatment by GP’s
Pharmaceutical Benefits Scheme (PBS) makes prescription
medicines cheaper
Address
Operating hours
Medicare
office
Leichardt Marketplace, Shop 31,
138 Flood Street
Leichardt
NSW 2040
09:00-17:00 Monday to Friday,
Saturdays and Sundays closed.
Medicare
office
Shop 5R 07-09
Glasshouse on the Mall
Sydney city
135 King Street
Sydney NSW
8:30-17:00 Monday to Friday,
2000
Saturday and Sunday closed.
Medicare for Asylum Seekers
Ask one of the caseworkers at the House of Welcome for information regarding Medicare if you
are an asylum seeker. You can apply for a medicare card if you have work rights.
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Mental Health (Counselling)
Mental Health is about looking after our mind as well as our body. All of us can
experience stress and anxiety because of experiences we have in life or we can
sometime feel ‘lost’. Mental Health services provide the opportunity to talk
with someone about what we experience in our mind and in our lives, this is
counselling.
Lifeline – Phone: 13 11 14
24 hours a day, 7 days a week
Lifeline’s 13 11 14 service is staffed by counsellors who deal in mental health.
Salvo Care Line – Sydney Metro – Phone: 02 8736 3292
Mental Health Access Line- Sydney Central Area Residents: 1800 636 825
Crisis Counselling – if you are facing a crisis in your life, or if you are experiencing suicidal thoughts.
Salvation Army Crisis Suicide Prevention Line- 24 hour telephone counseling service
Phone: 1300 36 36 22
Sydney South West Area Community Health Service (SSWAHS)
Redfern Community Mental Health Centre
103-105 Redfern Street
Redfern 2016
Phone: 9395 0444
Acute Care Services: (After hours)
Phone: 9214 9691
Marrickville Community Mental Health Centre
159 Livingstone Road
Marrickville 2204
Phone: 9560 4500
Camperdown Community Mental Health Centre
Level 5 King George V Building
Missenden Road, Camperdown
Phone: 9515 9000
Acute Care Services (After Hours)
Phone: 9214 9691
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STARTTS – Service for the treatment and rehabilitation of torture and trauma survivors
STARTTS’ services are for people who have survived torture and trauma. The service is for refugees
or asylum seekers
152 – 168, The Horsley Drive
Carramar NSW 2163
Phone: 9794 1900
Sisters of Charity Outreach, St Vincent’s Clinic
Offers free counseling service
5/438 Victoria Street
Darlinghurst
Phone: 8382 6430
Anglicare counseling
This service offers counseling for couples, families, adults, children, refugees and carers.
Price is based on income: Minimum $25 per session, Maximum $120 per session.
56 Bland St
Ashfield, 1800
Phone: 9799 9311
Open Hours: Monday to Friday 8.30am to 4.30pm.
Call to book an appointment.
Wesley Counselling Service
Face to face counseling by appointment.
Open Hours: Monday to Fridays- 9am- 5pm
15 Belvoir Street, Surry Hills
Phone: 9951 5577
MensLine
MensLine Australia is a telephone support for men to deal with relationships
Phone: 1300 78 99 78
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Drug, Alcohol and Gambling Addiction
Al-ANON
Al-Anon helps families and friends of alcoholics recover from the effects
of living with an alcoholic.
Phone: 1300 252 666
ADIS: Alcohol & Drug Information Service
24hr counselling, information and referral
Phone: 9361 8000
1800 422 599 (outside Sydney metro)
Clinical Services Team
St Vincent's Hospital inpatient and outpatient treatment, referral, counselling and education. Quit
smoking group. Harm minimisation philosophy.
Phone: 8382 4344
Family Drug support
24hr phone support for parents, family and friends of drug users.
Darlinghurst 2010
Phone: 9818 6166 or 018 414 586
Catholic Care
Counselling casework offered in relation to families experiencing disadvantages such as drug and
alcohol, financial crisis or sexual assault.
209a Edgeware Road,
Enmore
Phone: 9519 6788
Open Hours: Monday to Friday: 9am-5pm
Gambling Counselling
G-Line
Counselling service for problem gamblers and their families
24 hour 7 days
Phone: 1800 633 635
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No Interest Loan Scheme – NILS: Money Loan
A No Interest loan is for people with low wages and who do not have
savings for basic household items, for example, a washing machine, a
fridge or a microwave. Also, the loan can be used on flight costs for
family reunions.
An average NILS loan is approximately, $800-$1200 and is paid back in
12-18 month period.
For information regarding a No Interest Loan please call Trish on our Freecall Number: 1800 50
9994.
Metro Migrant Resource Centre
Level 2, 59-63 Evaline Street
Campsie NSW 2194
Phone: 9789 3744
http://www.metromrc.org.au/no-interest-loan-scheme.htm
MTC Work Solutions Marrickville
334-336 Illawarra Rd
Marrickville 2204
Phone: 9558 3444
Contact: Jane Pearson 9559 6899
nils@mtcwork.com.au
Rosemount NILS® Rosemount
Good Shepherd Youth & Family Service
440 Marrickville Road,
Marrickville NSW 2204
Phone: 8571 7800
Contact Cathy Rood Tuesday and Wednesdays
nils@rosemountgs.org.au
Barnardos South East Sydney and Barnardos Sydney Metro
Level 1, 60- 64 Bay St,
Ultimo NSW 2007
Phone: 9218 2314 or Phone: 9218 2300
Contact Andrew
Salvation Army NILS® Surry Hills Sydney Streetlevel Mission
Derby Lane (off Albion Street)
339 Crown Street,
Surry Hills 2010
Phone: 9380 2882
Contact: Melody Pascoe Monday to Friday from 9am-4pm on 9380 2776.
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Financial Counselling
Do you need help with a budget? Have you money problems?
Financial counselling assists consumers who are experiencing financial problems.
Surry Hills Salvation Army Moneycare
5-19 Mary Street,
Surry Hills 2010
Phone: 8218 1244
Campsie Mission Australia Creditworthy
Suite 4, 59 Evaline Street,
Campsie 2194
Phone: 9718 8544
Campsie Salvation Army Moneycare
30 Anglo Road
Campsie 2194
Phone: 9789 5375
Sydney Wesley Creditline Financial Counselling Service
Level 7, 133 Castlereagh Street
Sydney 2000
Phone: 92635577
Fax: 9114 5683
Sydney Salvation Army Moneycare
140 Elizabeth Street, Sydney, NSW 2000
Phone: 9266 9587
Fax: 9266 9898
Commonwealth Financial Counselling (CFC)
Anglicare Sydney Liverpool Phone: (02) 9821 1014
CatholicCare Liverpool Phone: (02) 9612 3444
Credit and Debt Hotline
Phone 1800 808 488
Monday to Friday 9.30 am to 4.30 pm
Help on money problems for credit, debt and banking issues.
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Child Care
Marrickville Family Day Care
Petersham Town Hall, Crystal St., Petersham, 2049
Phone: 9335 2235
Petersham Early Childhood Education Centre
12 Brighton St., Petersham, 2049
Phone: 9560 8810
SDN Petersham Tafe
Block F, Petersham Tafe, West Street, Peterhsam, 2049
Phone: 9569 3155
KU Peterhsam Preschool
92a Brighton St., Petersham, 2049
Phone: 9569 4973
SDN Surry Hills
443 Riley St., Surry Hills, 2010
Phone: 9319 4988
KU Children’s Services
2 Phelps St., Surry Hills, 2010
Phone: 9360 4921
Twinkle Twinkle Child Care
132 Devonshire St., Surry Hills, 2010
Phone: 9310 3234
Surry Hills Neighbourhood Centre Child Care
2nd floor of Surry Hills Library and Community Centre
405 Crown St., Surry Hills, 2010
Phone: 9331 8409
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English Classes for Refugees / Migrants
AMEP
The Adult Migrant English Program (AMEP) provides English
language classes throughout Australia. The program
provides a minimum of 510 hours of free lessons and child
care.
Eligibility
You may be eligible for free English lessons, if you:
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



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are a newly arrived migrant, refugee or humanitarian entrant from overseas
are at least 18 years old
have a less than functional level of English (beginner)
arrived in Australia after 1 July 1991
are a temporary resident who holds a gazetted visa
have been granted permanent residence in Australia since 1 January 1998
are aged between 16 and 18 years and unable to attend English classes at school
NSW AMES Centres
Navitas English Burwood College
3 Railway Parade, Burwood 2134
Phone: 9745 2420
Navitas English Campsie College
59-63 Evaline Street, Level 1
Campsie
Phone: 9784 2500
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English Classes for Asylum Seekers
These classes are open to everyone, some may have a small
fee. Call them to ask what day and time the classes are run.
Asylum Seeker Centre
Moday-Thursday 10.30-12 noon
38 Nobbs Street, Surry Hills, N.S.W., 2010
Phone: 93615606
Echo Neighbourhood Centre
27 Spring St., Bondi Junction
Ph:9387-2885
www.kbdnet.au/echo
$5 waged, $2 unwaged
South Sydney Community Aid Multicultural Neighbourhood Centre
Alexandria Town Hall
73 Garden St., Alexandria, N.S.W
Ph:9319 4073
www.ssca.org.au
Surry Hills Neighbourhood Centre
Bourke St. Public School
Bourke St. and Mort’s St., Surry Hills
Contact Salma Phone: 9310 2888
Marrickville
At the Church of Christ, 389 Illawarra rd., Marrickville
Free classes on Sundays 4pm to 6pm
Phone: 9558 5762 (Contact the minister, Peter Dickson)
Petersham
All Saints Catholic Church
325 Stanmore Rd., Stanmore
Free Classes, Tuesdays 6-8pm
Phone: 95694735
Ashfield
St. John’s Anglican Church
81 Alt St., Ashfield
Fridays 10am-12 noon
Phone: 9649 6861
We have English classes at the House of Welcome – talk to the staff or volunteers
here if you are interested in English classes
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Other Migrant Resource Centres
These centres exist to support communities in Sydney from culturally and linguistically diverse
backgrounds. They are there to promote equality and access to services and provide programs
which can assist you in settling into life in Australia. They are a great source of information and
connections with the community.
Metro Migrant Resource Centre Marrickville Office
2/20-22 Station Street
Marrickville NSW 2204
Phone: 9559 1883
Metro Migrant Resource Centre Head Office
Level 2, 59-63 Evaline Street
Campsie NSW 2194
Phone: 9789 3744
Sydney Multicultural Community Services.
www.sydwestmsi.org.au
3 General Bridges Crescent
Daceyville NSW 2032
A bus service operates between Central station and Daceyville.
Phone: 9663 3922
Email: info@sydwestmsi.org.au
Asylum Seeker Support
Jesuit Refugee Services (J.R.S.)
JRS supports asylum seekers in the community with accommodation, financial assistance, English
classes, job search and personal support.
24 Roslyn Street Kings Cross
Phone: 9356 3888
Asylum Seeker Centre
The Asylum Seekers Centre of NSW (ASC) assists in direct client services, such as health care and
English classes and Employment Support and daily cooked meals.
38 Nobbs Street, Surry Hills
Phone: 9361 5606
Red Cross – Asylum Seeker Assistance Scheme
Red Cross can assist asylum seekers in:
 Income support to cover basic living expenses (89% of Centrelink Special Benefit)
 General health care including pharmaceutical
 Health Services Australia medical costs
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 Casework support
159 Clarence Street Sydney NSW 2000
Phone: 02 9229 4111
Financial support, Fridge & Washing Machine, Emergency Assistance
St Vincent De Paul Migrant & Refugee Program
Migrant and Refugee Team
Phone: (02) 9560 8666
Email: migrant.refugee@vinnies.org.au
- Emergency Financial Support
- Washing Machine & Fridge Provision
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Emergency Numbers
Australian Emergency Phone Number
Police, Fire Brigade and Ambulance Phone:
000
For all general enquiries
Police Assistance Line
Telephone: 131 444
For non-emergencies: Crime Stoppers
Telephone: 1800 333 000
For all general enquiries
Police Assistance Line
Telephone: 131 444
For non-emergencies: Crime Stoppers
Telephone: 1800 333 000
St. Vincent’s Hospital
390 Victoria Street
Darlinghurst NSW 2010
(02)8382 9360
stvincents.com.au
Redfern Lac Police Office
Lawson Square
Redfern NSW 2016
(02) 8303 5199
nsw.gov.au
Newtown Lac Police Office
221 Australia St
Newtown NSW
(02) 9550 8199
nsw.gov.au
Royal Prince Alfred Hospital
Camperdown NSW 2050
(02) 9515 6111
nsw.gov.au
Petersham Police Station
2 New Canterbury Road
Petersham NSW 2049
(02) 9568 0011
Canterbury Hospital
Canterbury Road
Campsie NSW 2194
(02)9787 0000
nsw.gov.au
Marickville LAC Police Office
89-101 Despointes St
Marrickville NSW
(02)9568 9299
Surry Hills Police Station
241 Goulburn Street
Surry Hills NSW 2010
(02)9265 4144
Health Direct 24-health advice line 1800 022
222
Pregnancy, birth & baby help line 1800 882
436
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Women’s Support
Domestic Violence Help Line
Phone: 1800 65 64 63
Anyone experiencing physical or emotional violence in their own
home can call the Domestic Violence Help Line for free. This
number is staffed every day of the year, 24 hours a day.
Domestic Violence Help Line
Phone: 1800 65 64 63
Anyone experiencing physical or emotional violence in their own home can call the Domestic
Violence Help Line for free. This number is staffed every day of the year, 24 hours a day.
Rape Crisis Centre: 1800 424 017 (24 hours) (Interpreter available)
Women's and Girls' Emergency Centre: 02 9360 5388
Islamic Women’s Welfare Association
The Islamic Women's Welfare Association helps the religious and social needs of Muslim women
of all backgrounds in Sydney.
4/180 Haldon Street, Lakemba, NSW, 2195 Australia
Phone: 9759 1675
NSW Women's Refuge Resource Centre
http://www.wrrc.org.au
Phone: (02) 9698 9777
Email: wrrc@wrrc.org.au
Women’s Health NSW
92 Norton Street
Leichhardt NSW 2040
(02) 9560 0866
awhn.org.au
NSW Women’s Refuge Movement
Redfern NSW 2016
(02) 9698 9777
wrrc.org.au
The Sydney Women’s Counselling Centre
2 Carrington Square
Campsie 2194
Phone: (02) 9718 1955
Centrelink & Welfare Rights
Centrelink
Centrelink is a government organization that offers social security payments (welfare) and other
employment-related assistance to permanent residents and Australian citizens.
Centre Link, Darlinghurst
137-153 Crown Street
Sydney NSW 2010
1328 50
centrelink.gov.au
Centrelink Redfern
140 Redfern Street
Redfern NSW 2016
1800050 004
centrelink.gov.au
Centrelink Marrickville
373 Illawarra Road
Marrickville NSW 2204
Centrelink Campsie
19-21 Anglo Road
Campsie NSW 2194
National Welfare Rights Network
The National Welfare Rights Network gives
advice on Centrelink problems and consumer
(shopping & retail) problems. Also, they have
facts sheets on different welfare payments.
Street address: 102, 55 Holt St, Surry Hills, NSW 2010
Telephone: (02) 9211 5300
Fact sheets can be found at:
http://www.welfarerights.org.au/default.aspx
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PLACES OF WORSHIP
Catholic Church
Catholic Parish of St. Brigid's
Phone: 8577 5670
392 Marrickville Rd, Marrickville NSW
St. Maroun’s Maronite Catholic Church
627 Elizabeth Street Redfern NSW 2016
Phone: 9642 0211
St. Joseph’s Newtown
Bedford Street & Station St
Newtown NSW 2042
Phone: 9557 3197
St. Thomas Catholic Church, Lewisham
3 Thomas St, Lewisham, NSW, 2049
Phone: 9560 2384
St. Vincent’s Catholic Church, Redfern
117 Redfern Street, Redfern
Phone: 9698 3030
Anglican, Presbyterian and Quaker
Christian Churches
Silver Street Baptist Mission
Corner Calvert & Silver St.’s, Marrickville,
2204
St. John’s Anglican Church, Darlinghurst
120 Darlinghurst Road
Darlinghurst
Phone: 9360 6844
Chinese Presbyterian Church, Surry Hills
Cnr Albion & Crown St
Surry Hills, NSW, 2010
Phone: 9331 4459
Presbyterian Church
168-180 Chalmers Street
Surry Hills
Phone: 9690 9333
St. Clements Anglican Church, Marrickville
336 Marrickville Road, Marrickville NSW 2204
Phone: 9558 0315
St. Stephens
Church Office
Location Address: 189 Church St, Newtown,
2042
Phone: (02) 9557 2043
Email Minister - minister@ststephens.org.au
Seventh Day Adventist Church
299A Livingstone Road, Marrickville NSW,
2204
Quakers Religious Society of Friends
Meeting Place
119 Devonshire Street Surry Hills NSW 2010
Phone: 9698 7158
St. Michael’s Anglican Church, Surry Hills
Street Address:
200 Albion Street (corner Flinders)
Surry Hills 2010
Phone: 0414 969 841
St. Mary’s Cathedral
St Mary's Road
Sydney NSW 2000
Phone: 9220 0400
Email: info@stmaryscathedral.org.au
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Mosque
Erskineville - John Street Mosque
13 John Street,
Erskineville, 2043
Phone: 9516 3039
Jummah: Khutbah Turkish
Comment: Open for all 5 daily prayers
Marrickville - Station Street Musallah
2 Station Street,
Marrickville, 2204
Musallah located 150 meters from the Marrickville train station. Open for 5 daily prayers (except
Jummah)
Jummah- Marrickville Town Hall,
303 Marrickville Road, Marrickville, 2204.
Jummah- Khutbah and starting time details unknown. Held at Marrickville Town Hall
Redfern - Cleveland Street Mosque
328 Cleveland Street
Surry Hills, NSW 2010
Phone: 9698 4149
Jummah: Khutbah Turkish and English
Comment: Open for 5 daily prayers
Surry Hills - King Faisal Mosque
175-177 Commonwealth Street
Surry Hills, 2010
Phone: 9281 0440
Jummah: Khutbah Arabic and English. Starting time 1:30pm
Comment: Open for 5 daily prayers
Sydney City - Surrey Street Darlinghurst Musallah
62 Surrey Street,
Darlinghurst NSW 2010
Sydney City - University of Technology Musallah
Level 3, Union Centre (Tower Building)
UTS, No. 1 Broadway, Ultimo, 2007
Website: http://www.utsms.org.au
Jummah: khutbah details unknown. Starting time 1:10pm. End time 1:55pm (approx)
Comment: Open for 5 daily prayers
Zetland - Bourke Street Mosque
Address & Map: 932 Bourke Street, Zetland, NSW 2017
Phone: 9319 6733
Email: admin@afic.com.au
Website: http://www.afic.com.au
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Buddhist Temples
The list of temples in NSW is fully listed at
http://www.buddhismaustralia.org/nsw.htm
Bodhikusana
Level 2, 203 - 209 Thomas Street, Haymarket
Phone :9211-1188
Fax : 9337-3688
Email : bmcentre@bodhikusuma.com
Web: www.bodhikusuma.com
Sydney Rigpa
Sydney centre: Level 3, 822 George St,
Sydney 2000
mail to: PO Box K56, Haymarket, NSW 1240
Phone: 9211 5304
fax: 9211 5289
sydney@rigpa.org.au
Wong Tai Sin and Kwan Yin Kur Temple
Phone: 02 9797 0333
Location: 18-20 Liverpool Rd, Summer Hill
NSW 2130
Hours: Mon - Sun
Contact: Abbot: Xi Chen
Vajrayana Institute
9 Victoria Square, Ashfield 2131
Email: office@vajrayana.com.au
Phone: 9798 9644 (3pm-5pm during the
week)
Fax: 9798 9413
Kwan Yin Cha'an Temple
117 Albion Street, Surry Hills 2010
Phone: 9211 5810
Abbot: Rev.K.C.Shy
Sydney Zen Centre
251 Young Street, Annandale 2038
Phone: 9660 2993
Teacher: Subhana Barzaghi Roshi
Lien HoaTemple
210 Livingstone Road, Marrickville, 2204
Phone: 9559
6789
Abbess: Ven.Thich Nu Tam Lac
Association of Engaged Buddhists (Sangha
Lodge)
20 Victoria Street Lewisham N S W 2049
Phone: 9590 3617
E-Mail: sanghalodge@bigpond.com
Contact: Ven.Tejadhammo
Hindu Temples
Hare Krishna (ISKCON) Temple
180 Falcon Street, North Sydney NSW 2060
Phone: 99594558
Email: sydney@com.bbt.se
Hare Krishna (ISKCON) Temple
3296 King Street, Newtown NSW 2042
Phone: 95506524
Sri Mandir
286 Cumberland Road, Auburn, Sydney, NSW
2144
Shri Swaminarayan Hindu Mandir
40, Eleanor Street, Rosehill, N.S.W. 2142
Phone: 02 9879 2776
Sydney Murugan Temple
217 Great Western Hwy, Mays Hill, Sydney
NSW 2145
Phone: 9687 1695, Fax: 9687 8907
Email: winnerbal@hotmail.com
http://www.tamilnet.net.au/sydmurugan/ind
ex.html
Leisure – Swimming Pools, Parks and Libraries
Pools
Cook & Phillip Park Aquatic and Fitness Centre, Sydney
4 College Street, Corner William Street
Sydney NSW 2000
Phone: 9326 0444
Annette Kellerman Aquatic Centre
Enmore Park, Black St., Enmore, 2042
Phone: 9565 1906
Fanny Durack Aquatic Centre
Station Street, Petersham 2049
The pool is open from October to March each year.
Phone: 9550 9145
Email: fannydurack@belgravialeisure.com.au
Web: www.fdac.com.au
Victoria Park Pool, Camperdown
City Road, Corner of Parramatta Road
Camperdown NSW 2050
Phone: 02 9298 3090
Fax: 02 9298 3092
Email: vppadmin@cityofsydney.nsw.gov.au
Parks
Prince Alfred Park
Chalmers St, Surry Hills, NSW 2010
Redfern Park and Oval
Redfern St., Redfern, N.S.W
Victoria Park
Parramatta Rd., Broadway, N.S.W, 2008
Hollis Park
Wilson St., Newtown, N.S.W., 2040
Marr Playground
Albert St., Petersham, N.S.W
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Libraries
You can become a member of your local library for FREE! You can borrow books for study and for
reading, DVD films, materials to help you learn English and they have a range of fun events on
particularly for children during the school holidays.
Surry Hills Library
405 Crown Street
Surry Hills 2010
Phone: 02 8374 6230
Email: library@cityofsydney.nsw.gov.au
Newtown Library
8– 10 Brown Street
Newtown 2042
Phone: 02 8512 4250
Fax: 02 8512 4253
Email: library@cityofsydney.nsw.gov.au
Haymarket Library
744 George Street
Sydney NSW 2000
Phone: 02 8019 6477
Email: library@cityofsydney.nsw.gov.au
Marrickville Library
Marrickville Town Hall
Cnr Marrickville and Petersham Roads, Marrickville
Phone: 9335 2173 or 9335 2189
Dulwich Hill Branch Library
12-14 Seaview Street, Dulwich Hill
Phone: 9335 2182
Stanmore Branch Library
Stanmore Reserve
Douglas Street, Stanmore
Phone: 9335 2183
______________________________________________________________________________
We welcome your feedback and comments – if there is information that you would like to add to
the directory then you can speak with Jo or any of the staff at the House of Welcome.
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