Using the Recovery CD Set for Wonderware® Series B Fanless

8/22/13
Using the Recovery CD Set for Wonderware® Series B Fanless Industrial Touch Panel Computers
Tech Note 435
Using the Recovery CD Set for Wonderware® Series B Fanless Industrial Touch Panel
Computers
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Topic#: 002127
C reated: September 2005
Introduction
This Tech Note explains using the Recovery CD for Wonderware Series B Fanless Industrial Touch Panel Computers 10.4", 12.1", 15",
and 17" using the External USB drive.
Wonderware Series B Fanless Touch Panel Computers (TPC) do not have a built-in CD-ROM. The Recovery CD for these units is
designed for use with a USB CD drive attached to the TPC in order to use the Recovery CD. The GUI for the Recovery CD of the Series
B units is different then the GUI for the Series A units that had a built-in CD drive.
A separate Tech Note is available for the Series A units, with built-in CD drive. Click here to view the Series A unit tech note.
Recovery CD
Purpose and General Functionality
The Recovery CDs will overwrite any data already existing on the drive it is restored to. Because of this, if possible, make sure you
copy any files that are on the hard drive that you want to keep. Copy the Wonderware License file, WWSUITE.LIC. This file is NOT
part of the image. In the event you are unable to retrieve this file, contact Technical Support. They can then obtain a copy of the
license file for your specific TPC.
Contents
The Recovery CD set contains an 'image' of the system that is prepared by Wonderware for use in the field. This 'image' has the OS,
drivers, and several pieces of the software that came pre-installed on the system. It allows a customer to restore a system to a
known good state in the field, without having to RMA the unit, and without having to ever reinstall the OS and drivers from the
beginning. If there are any problems with this process, contact your Technical Support Provider for further assistance.
NTI Drive Backup! and NTI Backup Now! Product CDs
As part of the Recovery CD set, you also receive these two products that can be used with your Panel PC for creating backups, or
other Recovery CD sets with your custom configuration.
Drive Backup! is the product that was used to create the Wonderware Recovery CD set.
Backup Now! also includes the ability to create scheduled backups while the Panel PC is running, without booting to DOS. It
can create a full backup, and then incremental backups to add on to the full backup. Visit the NTI website
http://www.ntius.com/, or review the CDs for the specific product usage and details. These products are not pre-installed
on the Panel CDs, but the CDs are included with the Recovery CD set.
Recovery CD - Versioning Details
The Recovery CDs have a versioning style in order to get an idea of the general setup of the image. This new format includes
information on its contents in the name. The format of the version will indicate the size of panel it is for, the Language of the OS and
InTouch®, the InTouch version (followed by an internal character), and then (on some) the OS version.
Example:
10/12_MUI_90D_XPSP2
•
•
•
•
•
10/12 - Panel size in inches. 10/12 = 10.4” &/or 12.1” panel, 15 = 15", 17 = 17"
MUI - Language. MUI = Multilingual User Interface.
90 - InTouch version. 90 = 9.0, 95 =9.5, etc.
D - Image version for internal use. A disk with 'D' in this area would be newer then a disk with a 'C'.
XPSP2 - Operating System. Tries to be clear. XPSP2 = XP Pro with Service Pack 2.
Configure TPC and Use Recovery CD
Note: You will need to use a mouse and keyboard, attached to the system to complete this task. You'll need the keyboard to enter
the BIOS. The mouse is needed for the Recovery CD GUI. Once the image is restored, the keyboard will be needed to enter data,
especially the Microsoft Product ID.
Make sure your computer BIOS will boot to your CD-ROM Drive by entering into BIOS configuration using the F2 key from the boot
sequence.
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1. Select the Boot from the Phoenix CMOS setup utility menu, and make sure the USB CDROM is the first on the list of Boot
Priority Order section as shown in Figure 1 (below):
F IGURE 1: BOOT ORDER BIOS F EATURE
If you need to make a change to the First or Second Boot device, highlight that entry, and press -/+ key to move the selection
Down/Up accordingly. If you have made changes, save the changes by pressing F10 ,choose YES, and then Enter. With
Recovery CD Disk 1 in the CD drive, the system will now boot into CD boot Mode.
2. Once the system has booted to CD, you should see a NTI Drive Backup menu window. Click on the Step1 option to select the
image file to backup as shown in Figure 2 (below):
Select the "X:\MyBackup_001.NPF" from USB CD or DVD drive:
F IGURE 2: RESTORE PROGRAM "STEP1" OPTION
In some cases the following message may appear during the final step as shown in Figure 3 (below):
This message can safely be ignored:
F IGURE 3: IGNORE MESSAGE
3. Click OK to continue the restore process.
4. Select the Step 2 option to designate the target drive to restore, which should be the hard disk as shown in Figure 4 (below).
The Select target drive to restore pane may have two options to choose from if a Flash drive is installed. You can identify the
flash drive by its size. Please select the hard disk with the size of approximately 20 Gig (19069 MB) for the (Restore) target
drive:
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F IGURE 4: RESTORE PROGRAM "STEP2" OPTION
Note: When selecting the target drive, pay close attention to the drives available, and the information about the drive that is
displayed below the selection box. Make sure this is the Hard Drive or Solid State drive that is your boot drive. If there is only
one drive installed in the system, it should show up as the C:\ drive. If your boot drive does not show up in the list, make sure
it is connected properly, and call Tech Support for further assistance.
5. Click the Start button to begin the restore process as shown in Figure 5 (below):
F IGURE 5: RESTORE PROGRAM "START" OPTION
6. Once the first disk is fully loaded, setup will ask for the 2nd disk during the processes as shown in Figure 6 (below):
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F IGURE 6: INSERT MEDIA NUMBER 2 PROMPT
7. Continue until the restore completes loading the content of 4th CD. You will be prompted to restart the computer as shown in
Figure 7 (below):
F IGURE 7: SELECT Y ES TO RESTART
8. Click Yes and remove the CD from the USB drive.
9. When the system restarts into Windows®, it will start a hard disc scan. This is done to verify the integrity of the restored data
onto the drive. If the Recovery CD is being used to recover onto a bad drive, it will be noted here that there is a problem with
the drive.
Once the drive is verified, you will see the WW TPC Mini-setup screen. The Windows XP professional setup wizard will start.
10. Click NEXT, and accept the Microsoft® and Wonderware combined End User Licensing Agreement (after reading the text
provided, of course).
The wizard will prompt for the Windows XP product key.
11. Please enter the key found on the Windows XP OEM product label, placed on the rear side of the system, as shown in Figure 8
(below):
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F IGURE 8: WINDOWS XP OEM PRODUCT LABEL LOCATION
Note: Your product key uniquely identifies your copy of Windows XP.
12. Continue following the steps through the Mini-Setup. Once complete, the system will reboot and should automatically log into
the Administrator Account, just as the panel did on delivery.
13. After the recovery and reboot, run the Windows Product Activation wizard. After the PC has been running for some time, you
will see a notification appear in the lower-right portion of the monitor screen that notifies that Activation is needed.
14. Select it and follow the screen prompts to activate Windows XP. This can be done via a network connection with Internet
Access, or over the telephone. If Activation is not completed within 30 days of running the Restore routine, Windows will not
allow Login.
15. Re-install your license file, and the system is ready to go.
See the linked Tech Note for the Series A units.
Click the following icon to view this file in .pdf format:
K. Nourbakhsh
Tech Notes are published occasionally by Wonderware Technical Support. Publisher: Invensys Systems, Inc., 26561 Rancho Parkway South, Lake Forest,
C A 92630. There is also technical information on our software products at Wonderware Technical Support
For technical support questions, send an e-mail to support@wonderware.com.
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