Using the Recovery CD Set for Wonderware® HAMMERHEAD XRT

8/22/13
Using the Recovery CD Set for Wonderware® HAMMERHEAD XRT Industrial Tablet Computers
Tech Note 439
Using the Recovery CD Set for Wonderware® HAMMERHEAD XRT Industrial Tablet
Computers
All Tech Notes and KBC D documents and software are provided "as is" without warranty of any kind. See the Terms of Use for more information.
Topic#: 002140
C reated: February 2006
Introduction
This Tech Note explains the steps necessary to restore the factory image of the Wonderware Industrial Tablet computer using the
Recovery CDs included with the product. Before attempting to restore the image, an external USB CD-ROM drive, keyboard and mouse
must be connected to the unit (in order to connect these devices to the unit, a USB hub will also be required).
Separate Tech Notes are available for the Touch Panel Computer Series A or B units. Click the following links to view the Series A
Tech Note, or the Series B Tech Note.
Application Versions
This Tech Note applies to all HAMMERHEAD XRT Industrial Tablet Computer versions. For more information, see Recovery CD Versioning Details below.
Recovery CD
Purpose and General Functionality
The recovery process overwrites any data already existing on the drive to which it is restored.
Make sure you copy any files that are on the hard drive that you want to keep.
Copy the Wonderware license file, WWSUITE.LIC (located in C:\Program Files\Common Files\ArchestrA\License). This file is unique to
each Tablet and is NOT part of the image. In the event you are unable to retrieve this file, contact Technical Support. They can then
obtain a copy of the license file for your specific unit.
Contents
The Recovery CD set contains an 'image' of the system that is prepared by Wonderware for use in the field. This image has the OS,
drivers, and several pieces of the software that came pre-installed on the system. It allows a customer to restore a system to a
known good state in the field, without having to RMA the unit, and without having to reinstall the OS, drivers, and InTouch. If there
are any problems with this process, contact your Technical Support Provider for further assistance.
NTI Drive Backup! and NTI Backup Now! Product CDs
As part of the Recovery CD set, you also receive these two products that can be used with your Tablet PC for creating backups, or
other Recovery CD sets with your custom configuration.
Drive Backup! is the product that was used to create the Wonderware Recovery CD set.
Backup Now! also includes the ability to create scheduled backups while the Tablet PC is running, without booting to DOS. It can
create a full backup, and then incremental backups to add on to the full backup. Visit the NTI website http://www.ntius.com, or
review the CDs for the specific product usage and details. These products are not pre-installed on the Tablet CDs, but the CDs are
included with the Recovery CD set.
Recovery CD - Versioning Details
The Recovery CD naming convention indicates the software versions included in the image, as well as the intended target hardware:
Example:
XRT_MUI_90D_XP-Tablet SP2
XRT - Tablet model
MUI - Language. MUI = Multilingual User Interface.
90 - InTouch version. 90 = 9.0, 95 =9.5, etc.
D - Image version for internal use. A disk with 'D' in this area would be newer then a disk with a 'C'.
XP-Tablet SP2 - Operating System/version. XPSP2 = XP Pro with Service Pack 2.
Configure TPC and Use Recovery CD
Make sure the unit will boot to the CD-ROM device by pressing F2 during the boot sequence to enter Setup.
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1. Select the Boot from the Phoenix CMOS setup utility menu, and make sure the USB CD-ROM is the first on the list of Boot
Priority Order section as shown in Figure 1 (below):
F IGURE 1: BOOT ORDER BIOS F EATURE
If you need to make a change to the First or Second Boot device, highlight that entry, and press either the – or + keys to
move the selection Down/Up accordingly.
After you have made changes, save the changes by pressing F10, choose YES, and then Enter.
With Recovery CD Disk 1 (or single DVD) in the CD drive, the system will now boot into CD Boot Mode.
Once the system has booted from CD (or DVD), you should see the NTI Drive Backup! menu window.
2. Click the Step 1 button to select backup image file as shown in Figure 2 (below):
F IGURE 2: RESTORE PROGRAM STEP 1
3. Select X:\MyBackup_001.NPF from the USB CD or DVD drive.
4. Click the Step 2 option to designate the target drive, which should be the hard disk as shown in Figure 3 (below):
F IGURE 3: RESTORE PROGRAM STEP 2
5. Click the Start button to begin the restore process as shown in Figure 4 (below):
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F IGURE 4: START RESTORE PROCESS
6. Click Yes to begin the process.
The Select target drive to restore pane should only have one option to choose from.
7. Select the hard disk with the size of approximately 20 GB (19069 MB) for the (Restore) target drive as shown in Figure 5
(below):
F IGURE 5: SOURCE AND TARGET DRIVES
8. Continue (by clicking OK) until the restore completes loading the content of the final (6th) CD. You will be prompted to restart
the computer as shown in Figure 6 (below):
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F IGURE 6: SELECT Y ES TO RESTART
9. Click Yes and remove the CD from the USB drive.
When the system restarts into Windows®, it will start a hard disc scan. This is done to verify the integrity of the restored data
onto the drive. If the Recovery CD is being used to recover onto a bad drive, it will be noted (at this time) that there is a
problem with the drive.
Once the drive is verified, the Welcome to Microsoft Windows screen appears, as shown in Figure 7 (below):
F IGURE 7: WELCOME TO MICROSOFT WINDOWS SCREEN
10. Click NEXT and follow the prompts, entering the applicable information.
The Windows Registration screen appears. Registration is not necessary to complete the installation.
11. Choose either Yes or No as shown in Figure 8 (below):
F IGURE 8: MICROSOFT REGISTRATION OPTIONS
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12. Click Finish when you are done with registration process, then reboot.
13. Re-install your license file, and the system is ready to go.
See the linked Tech Note for the Series A units.
See the linked Tech Note for the Series B units.
Click the following icon to view this file in .pdf format:
K Nourbakhsh
Tech Notes are published occasionally by Wonderware Technical Support. Publisher: Invensys Systems, Inc., 26561 Rancho Parkway South, Lake Forest,
C A 92630. There is also technical information on our software products at Wonderware Technical Support
For technical support questions, send an e-mail to support@wonderware.com.
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