21 89% - Cadient
Transcription
21 89% - Cadient
CADIENT BOOSTS HCP ENGAGEMENT WITH DIGITAL RESOURCE PORTAL CHALLENGES COMMERCIAL INSIGHTS Increase brand and product engagement among KOLs and HCPs Augmenting engagement beyond sales calls increases customer service and brand loyalty .................................. ......................................... Improve the reach and frequency of communication for sales team HCPs prefer 24/7 access to tools and customizable materials to highlight their services ......................................... Understand the associated sales impact Expand sales team reach to support non-engaged surgeon targets www.cadient.com Of returned visits are targeted HCPs 5,000 USERS Registered on Cadient’s HCP Portal @CadientGroup Concierge experience using Cadient Group’s OneVoice Community platform 3% GROWTH IN SALES ................ Per engaged HCP; multiple downloads per visit 89% ................ VISITS ................ RETURN ................ 21 24/7 access to the brand information for HCPs and their support staff Digital tools to empower reps with the insights to identify customer needs IMPACT RESULTS .................................. COMMERCIAL INNOVATION MEDICAL DEVICE Companies saw a 3% higher yearly client sales growth rate using Cadient's HCP Portal versus companies that did not