AFGC Market Insights: Malaysia
Transcription
AFGC Market Insights: Malaysia
AFGC MARKET INSIGHTS: MALAYSIA Australian Food and Grocery Council Australian Food and Grocery Council (AFGC) Address Level 2, Salvation Army Building 2-4 Brisbane Ave Barton ACT Australia 2600 Postal Address Locked Bag 1 Kingston ACT Australia 2604 www.afgc.org.au ABN 23 068 732 883 This report was prepared by: Expand into Asia www.trade-worthy.com This Market Insights report is published for information only. It does not constitute advice or service, and no liability is accepted for negligence, omission or error of any nature. You must obtain your own advice and conduct your own investigations independently from this information. © Copyright Australian Food and Grocery Council 2014 CONTENTS TablesV FiguresVI Message from AFGC VII Message from Austrade VII Introduction VIII Product and Geographic Coverage VIII Structure of the Report IX Sources of Further Information X Defined Terms in this Market Insights report X Executive Summary XI PART 1 1 1. The Big Picture 2 1.1 Demographics 2 1.2 Economic Overview 2 1.3 Food trade with Australia 3 2. Food and Beverage Trends 4 2.1 Broad trends in food and beverage consumption 4 2.2 Attitude to imported food and beverage 6 2.3 Outline of the food and beverage supply chain 6 3. Regulatory and Trading Environments AFGC MARKET INSIGHTS: MALAYSIA PicturesVI 12 3.1 Trade policy position and approach to trade agreements 12 3.2 Tariff and Non-Tariff Barriers 13 3.3 Overview of food regulation and import standards 13 Summary16 I PART 2 AFGC MARKET INSIGHTS: MALAYSIA 4. Snackfoods 17 18 4.1 Chocolates 18 4.2 Sugar Confectionery 22 4.3 Cereal-based Bars 25 5. Beverages 28 5.1 Fruit Juice 29 5.2 Tea 32 5.3 Premium Cold Beverages (non-alcoholic) 36 6. Baked Goods 39 6.1 Biscuits 39 6.2 Baking Mixes 43 7. Condiments 46 7.1 Premium Table Sauces 46 7.2 Jams 50 ANNEXES53 II Annex I — Store Checks Malaysia 54 Annex II — Key Retailers in the Malaysians Premium Retail Market 89 Annex III — Key Distributors in the Thai Premium Retail Market 91 Annex IV — Key Players in Malaysian Premium HoReCa Market 93 Annex V — Key Government Bodies 94 Annex VI — Major Food and Beverage Trade Shows in Malaysia 95 Annex VII — Useful Links 95 Annex VIII — Sources of Further Information 96 Table 1: Malaysia GDP and GDP per capita 2 Table 2: Market sizes and anticipated 3 year CAGR for Selected Product Categories 4 Table 3: Malaysia's Free Trade Agreements 12 Table 4: Characteristics of surveyed snackfood sub-categories 18 Table 5: Overview of packaging and price point ranges - chocolate 19 Table 6: Overview of packaging and price point ranges — sugar confectionery 22 Table 7: Overview of packaging and price point ranges — cereal-based bars 25 Table 8: Characteristics of surveyed beverage categories 28 Table 9: Overview of packaging and price point ranges — fruit juice 29 Table 10: Overview of packaging and price point ranges - tea 32 Table 11: Overview of packaging and price point ranges – premium cold beverages 36 Table 12: Characteristics of surveyed baked goods categories 39 Table 13: Overview of packaging and price point ranges – biscuits 39 Table 14: Overview of packaging and price point ranges — baking mixes 43 Table 15: Characteristics of surveyed condiments sub-categories 46 Table 16: Overview of packaging and price point ranges — Premium Table Sauce 46 Table 17: Overview of packaging and price point ranges — Jams 50 AFGC MARKET INSIGHTS: MALAYSIA TABLES III AFGC MARKET INSIGHTS: MALAYSIA FIGURES Figure 1: Market Share of Malaysia's Total Food Imports 3 Figure 2: Routes to the market — Retailers 9 Figure 3: Routes to the market — HoReCa 10 Figure 4: Major chocolate brands in the Malaysian Selected Premium Retail Market 19 Figure 5: Major sugar confectionery brands in the Malaysian Selected Premium Retail Market 22 Figure 6: Major cereal-based bars brands in the Malaysian Selected Premium Retail Market 25 Figure 7: Major fruit juice brands in the Malaysian Selected Premium Retail Market 29 Figure 8: Major tea brands in the Malaysian Selected Premium Retail Market 33 Figure 9: Major premium cold beverages brands in the Malaysian Selected Premium Retail Market 36 Figure 10: Major biscuits brands in the Malaysian Selected Premium Retail Market 40 Figure 11: Major baking mix brands in the Malaysian Selected Premium Retail Market 43 Figure 12: Major Premium Table Sauce brands in the Malaysian Selected Premium Retail Market 47 Figure 13: Major jam brands in the Malaysian Selected Premium Retail Market 50 PICTURES Picture 1: Giant Store in Kuala Lumpur 7 Picture 2: Chocolate promotion at AEON supermarket 21 Picture 3: Shelf with sugar confectionery at Tesco Malaysia 23 Picture 4: Markenburg Marshmallows packaging with Halal certification 24 Picture 5: Cereal-based bars at The Store 27 Picture 6: Marigold juice packaging 30 Picture 7: Fruit juice display at Jusco32 IV Picture 8: Tea shelf display at Tesco Malaysia 35 Picture 9: Coffee-based premium cold beverage at Tesco Malaysia 38 Picture 10: Biscuit promotion at Tesco Malaysia 42 Picture 11: Cake baking mix display at AEON Big 45 Picture 12: Tabasco sauce display at Tesco Malaysia 49 Picture 13: Jams shelf display at Tesco Malaysia 52 MESSAGE FROM AFGC The Australian Food and Grocery Council (AFGC) is the leading national organisation representing Australia’s food, drink and grocery manufacturing industry. The membership of AFGC comprises more than 178 companies, subsidiaries and associates which constitutes in the order of 80 per cent of the gross dollar The Malaysia Market Insight forms part of the AFGC’s renewed engagement on international trade issues. We hope that this information, along with the information on the markets in China and Thailand, will assist all food industry companies. www.afgc.org.au MESSAGE FROM AUSTRADE AFGC MARKET INSIGHTS: MALAYSIA value of the processed food, beverage and grocery products sectors. The Australian Trade Commission — Austrade — contributes to Australia’s economic prosperity by helping Australian businesses, education institutions, tourism operators, governments and citizens as they: develop international markets strengthen Australia’s tourism industry win productive foreign direct investment seek consular and passport services. promote international education We achieve this by generating market information and insight, promoting Australian capabilities, developing policy, making connections through an extensive global network of contacts, leveraging the badge of government offshore and providing quality advice and services. This activity has received funding from Austrade as part of the Asian Century Business Engagement Plan. www.austrade.gov.au The views expressed herein are not necessarily the views of the Commonwealth of Australia, and the Commonwealth does not accept any responsibility for any information or advice contained herein. V INTRODUCTION With rising incomes and increasing consumer demand across Asia presenting export opportunities for Australian based food and beverage manufacturers, the Australian Food and Grocery Council (AFGC) AFGC MARKET INSIGHTS: MALAYSIA commissioned a series of reports to deepen Australian industry understanding of particular markets. While Australian and international research has focussed on export opportunities for products such as dairy, meat and wine across Asian markets, there has been little focus on the opportunities for manufactured food products such as snacks, non-alcoholic beverages, and confectionary. The aim of this project is to provide insights into some of the opportunities that exist for specific manufactured food products in particular markets as a means of contributing to, and supporting the development of, better knowledge of export opportunities of manufactured food into Asia. PRODUCT AND GEOGRAPHIC COVERAGE While there are export opportunities across Asia, the AFGC Market Insights focus on three key makets: Thailand and Malaysia because of improved access under the respective trade agreeemnts; and China due to the long term food consumption forecasts. This Market Insights series of reports focus on the premium retail and Hotels/Restaurants/Cafes (HoReCa) sector, for the following specific products: Snackfoods –– Chocolate Baked Goods –– Sugar Confectionery –– Biscuits –– Cereal-based Bars –– Baking Mixes Beverages VI –– Premium Cold Beverages Condiments –– Fruit Juice –– Premium Table Sauces –– Tea –– Jams By concentrating on specific products, the Market Insights report is able to bring deeper insights into the key considerations for Australian food & beverage manufacturers. These products have been selected for initial focus for two reasons: (i) each has witnessed significant import growth (between $6m–$219m from 2010–2012 1) into the target markets , and (ii) they are export items supported by capabilities of the Australian food & beverage sector. Together, these products represent opportunities for food & beverage exports from Australia into Malaysia. far beyond information which is in the public domain. Manufacturers in the product categories covered (snacks, beverages, baked goods, condiments) — or those with capability to extend into these categories — should find the detailed insights both practical and compelling. STRUCTURE OF THE REPORT We recommend that you find your own path through this Market Insights report, which may not necessarily AFGC MARKET INSIGHTS: MALAYSIA The Market Insights report offers detailed practical insights into specific product categories, be from cover to cover. Part I of this report contains important information about market size and growth, food & beverage trends, key trade shows and routes to market, as well as regulatory and trading considerations such as labelling standards. This information will be useful for new exporters and for established exporters looking to revisit the underlying market dynamics. Those with some background and experience in Malaysia may wish to skip directly to the content relevant to their specific product lines, which falls in Part II of this Guide. There you will find details — for each covered product category — such as ‘share of shelf’ for key brands, packaging size, price points, tastes and promotional trends, any trade barrier details — and contacts for key retailers and distributors in the market. For those seeking even more detail, the report contains the detailed results of premium retail store surveys across Malaysia. 1 Analysis of data from UN Statistical Database ‘Comtrade’ 2014 VII SOURCES OF FURTHER INFORMATION Commercial realities, market averages and product trends change frequently. The insights and contact AFGC MARKET INSIGHTS: MALAYSIA details provided in this Market Insights report are likely to change over time. The Annexes contain a list of organisations, agencies and companies that may assist in providing further information. DEFINED TERMS IN THIS MARKET INSIGHTS REPORT There are several defined terms used throughout this Market Insights report, which are critical to understanding the results and implications. These include: Australian Suppliers Australian food and beverage manufacturers who may seek to export from Australia into Malaysia. Premium HoReCa Market Premium hotel, restaurant and café groups and franchises targeting middle and upper-middle income customers. Selected Premium HoReCa Market Those Premium HoReCa Market groups and franchises included in the survey underlying this Market Insights report, as set out in Annex IV. Selected Premium Retail Market Those Premium Retail Market stores included in the survey underlying this Market Insights report, as set out in Annex II. Selected Product Categories Those product categories included in the survey underlying this Market Insights report (snacks, beverages, baked goods, condiments). Premium Retail Market Premium retail stores supplying goods to middle and upper-middle income customers. Exchange Rates AUD1 = 3 Malaysian Ringgit AUD1 = 0.95 United States Dollars VIII EXECUTIVE SUMMARY With rising incomes and increasing consumer demand across Asia presenting export opportunities for Australian based food and beverage manufacturers, the Australian Food and Grocery Council (AFGC) with funding assistance from Austrade, commissioned a series of reports to deepen Australian industry food products – snacks, beverages, baked goods and condiments — in Malaysia, Thailand and China. This report is focussed on Malaysia — a market in our part of the world with remarkably similar characteristics to Australia, particularly when it comes to the middle class consumer. Malaysia is a relatively easy place for Australians to do business. English is widely spoken, the Commonwealth heritage has natural similarities to Australia, and its economic development is apparent in public services and consumer tastes. This, combined with the fact Australia has a free trade agreement in place with Malaysia, makes it a market well worth considering. Australian food and beverage suppliers seeking to export should watch export opportunities in Malaysia very closely. Malaysia is a market growing to 35 million people, with the achievable ambition of joining the “high income” nation club by 2020. AFGC MARKET INSIGHTS: MALAYSIA understanding of the opportunities that exist. These reports examine opportunities for specific manufactured In addition to the detailed pricing, packaging and other commercial insights, the report identifies some important trends that have practical implications for your market entry strategy: Halal certification: Certification, whether by an Australian or Malaysian body, is a virtual necessity. This gives you easier market access, and the ability to command a higher price. Malaysia is seen as a leader in the global race for halal standard supremacy. Australian suppliers can leverage this by mixing halal certification with other hallmarks of distinction — organic halal, gluten free halal etc. Some Australian SMEs have had great success in this ‘niche within a niche’. Retail channel differences: Malaysia is differentiated in the region from its slower adoption of the convenience retail format. In Malaysia, supermarkets and local ‘mini markets’ still dominate. Premium imported items will find a better fit with the larger supermarket and hypermarket chains. Sweet-tooth: Malaysian authorities have declared that their citizens are the 8th highest daily average consumers of sugar in the world. This fact — which sets Malaysians apart from Chinese and Thai consumers — is reflected in the detailed surveys in this report. Australian suppliers may consider how their products can be sweetened to suit Malaysian tastes. In doing this, consider that the Malaysian Government is seeking to introduce new laws on sugar content — such as traffic lights and warnings — that may lead you to considering alternatives such as artificial sweeteners. The report also highlights a number of opportunities for each category including: Chocolates: Single serve portions are popular among health conscious consumers. Wealthy consumers are aware of quality and willing to pay for imported product. Confectionery: There is growing demand for lower sugar candy, and a general preference for hard candy. Popular flavours include fruit mixes, coffee and mint. IX Cereal Bars: Increasing health consciousness is driving sales of cereal bars with strong demand from foreigners, students and the elderly. Fruit Juice: Orange, apple, pineapple, pink guava, and mixed fruit are popular juices in Malaysia with an increasing focus on health claims and benefits. Tea: Recently, fruit flavoured teas have been successful in the Malaysian market with a range of more AFGC MARKET INSIGHTS: MALAYSIA traditional teas being widely available. Premium Cold Beverages: Isotonic, milk, and tea based beverages are popular in the Malaysian beverage market. Biscuits: Biscuits are a popular snack food in Malaysia. There is a range of opportunities in both sweet and savoury biscuits. Baking mixes: Home baking is increasingly popular due to the influence of cooking shows on television and has created opportunity for both cake and bread mixes. Premium Table Sauces: Traditional Asian style sauces are popular in Malaysia. There is opportunity to bring new flavours to market with consideration of Malaysian tastes and preferences. Jams: While jam is not a feature of the traditional Malaysian diet, there is demand among tourists, expatriates and young people in Malaysia. Popular flavours include strawberry, pineapple, grape, blackcurrant and mixed fruits. The AFGC hopes this Market Insights report assists Australian suppliers to understand the characteristics and export opportunities of the Malaysian market and to assess whether their products suit the needs of Malaysian consumers or require modification for this market. X PART 1 AFGC MARKET INSIGHTS: MALAYSIA 1 THE BIG PICTURE 1.1 DEMOGRAPHICS Malaysia’s current population is 29 million, though a growth rate of 1.7 per cent per annum will see it reach 35 million by 2030. While the 65+ population is growing faster than other age groups, Malaysia still has a very young population — the median age is 30 — with 28 per cent aged 15 and below and 67 per cent in the 15–64 year age bracket.2 Malaysia’s population distribution is strongly urbanised — more than three quarters (20 million) of Malaysia’s population live in peninsular Malaysia and 73 per cent live in urban areas. Malaysia enjoys effective ‘full employment’, with 97 per cent of the working-age population employed and 60 per cent of households enjoying middle to high incomes with growing purchasing power. Malaysia’s population comprises multiple ethnic groups, largely Bumiputras (Malays and indigenous Southeast Asians), but also large Chinese and Indian minorities, all of whom speak at least two languages fluently, including English. Malaysia’s Constitution defines the Islam as the national religion, though just over half of the population (61 per cent) identifies as Muslim. 1.2 ECONOMIC OVERVIEW Malaysia is a successful “high middle-income” economy built on export trade, with ambitions to achieve “high income nation” status by 2020. These ambitions are the focus of the high profile national economic development program, known as the Economic Transformation Program (ETP). Malaysia has developed from a strongly commodity-based economy (rubber, oil & gas, palm oil) to become the one of the world's largest electronics manufacturer, and is currently the third largest economy in Southeast Asia, behind Indonesia and Thailand. Malaysia’s GDP was AUD 328.9 billion and GDP per capita reached AUD 11,053 in 2013, which places Malaysia third only to Singapore and Brunei among ASEAN economies. TABLE 1: MALAYSIA GDP AND GDP PER CAPITA 2009 2010 2011 2012 2013 GDP (AUD billion) 212.9 260.5 304.5 321.1 328.9 Real GDP Growth -1.5% 7.4% 5.1% 5.6% 4.7% GDP per capita (AUD) 7,661 9,215 10,587 10,981 11,053 Malaysia’s economy is heavily trade exposed. Among key ASEAN economies, Malaysia is by far the most reliant on exports and least reliant on domestic consumption. Goods and services exports equal 87 per cent of GDP, while domestic consumption equals 49 per cent of GDP. 2 2 WorldBank (2013), Euromonitor (2013) Malaysia enjoys the 10th highest number of tourist arrivals in the world (26 million in 2013), which also underpins its economic growth. The tourist trade also provides consistently strong demand in the premium food service sector. Much of the economic power of Malaysia is centred in the Klang Valley, which includes Kuala Lumpur. The region is the centre of focus for foreign investors across energy, resources, tourism and — in recent years — luxury goods retailing. In addition, Johor Bahru and Penang are also commonly cited as growth centres and 1.3 FOOD TRADE WITH AUSTRALIA Malaysia is a net importer of food, with annual imports valued at more than AUD 12 billion in 2012.3 Food and beverage imports make up around 5 per cent of all goods imported into Malaysia each year. Malaysia is currently Australia’s 7th largest export market for food and the 9th largest export market for fresh produce. However — similarly to Thailand and China — Australia’s market share of Malaysia’s total food imports has dropped since the early 2000’s. At the same time, other ASEAN countries (such as Indonesia) and more distant suppliers (such as Brazil) have continuously grown their market share (see Figure 1). Australia’s major food and beverage exports into Malaysia are sugar and confectionery, cereals, meat, baked goods, and vegetables. Major growth categories are gums, fats and oils, fruits and nuts, and beverages 4. Malaysia and Australia have eliminated or reduced tariffs to trade through the Malaysia-Australia Free AFGC MARKET INSIGHTS: MALAYSIA focus for retail activity. Trade Agreement (2013) and the ASEAN-Australia-NZ Free Trade Agreement (2010), to which Malaysia is a signatory. FIGURE 1: MARKET SHARE OF MALAYSIA'S TOTAL FOOD IMPORTS (SOURCE: UNITED NATIONS STATISTICAL DIVISION) 3 4 Malaysian Investment Development Authority (2013) Analysis of data from UN Statistical Database ‘Comtrade’ 2014 3 AFGC MARKET INSIGHTS: MALAYSIA 2 FOOD AND BEVERAGE TRENDS Malaysia’s cuisine is heavily based on international influences, which makes the country highly dependent on food imports. Current trends in the food and beverage sector can be seen particularly in the emergence and growth of the halal food sector, and the evolution of functional, healthy and convenient food products. 2.1 BROAD TRENDS IN FOOD AND BEVERAGE CONSUMPTION5 In Malaysia, the total Premium Retail Market for the Selected Product Categories constitutes a considerable market with growth in the range of 2 per cent to 20 per cent expected over the next three years, as set out in Figure 1 below. TABLE 2: MARKET SIZES AND ANTICIPATED 3 YEAR CAGR FOR SELECTED PRODUCT CATEGORIES Product Category Snackfood Market Size in AUD million Expected CAGR for the next 3 years 1,211 N/A Chocolate 263 4%–5% Sugar Confectionery 632 4%–5% Cereal-based Bars 316 2%–3% 1,379 N/A Fruit Juice 316 12%–15% Tea 211 4%–7% Premium Cold Beverages 842 10%–12% 1,158 N/A Biscuits 947 4%–5% total growth for the next 3 years Baking Mixes 211 3%–4% Condiments 474 N/A Premium Table Sauces 421 15%–20% 53 5%–6% Beverages Baked Goods Jams 5Further information available at Austrade’s online Malaysia brief: http://www.austrade.gov.au/Export/Export-Markets/Countries/Malaysia/Industries/Food-and-beverage#.U4_xBuK2wos 4 Halal foods With 61 per cent of the population identifying as Muslim, and Malaysia emerging as a global trusted hub for Halal standards and quality, suppliers should consider halal certification for products destined for this market. Importantly, halal certification also attracts a premium price. The Malaysian halal standard has extended to non-meat product categories and is increasingly marketed as a signal of quality, safety and hygiene. leading the way. This allows Australian suppliers achieving halal certification in Malaysia to export or tranship through Malaysia to global Islamic markets, such as those in the Middle East. › Specific product trends and insights are included in the relevant product category sections. Functional, Convenient and Healthy Foods Consumer demand for functional, minimally processed fresh, organic and natural foods is growing. AFGC MARKET INSIGHTS: MALAYSIA The race for the regional and global champion of halal standards is on – and Malaysia is arguably A greater choice of healthy food such as products with low salt, fat and artificial additives is expected to be on the shelves. Despite an increase in the number of certified organic suppliers in Malaysia, demand for organic food is still largely met through imports. Organic food enjoys a high level of trust in Malaysia — in particular as it eliminates or minimises exposure to antibiotics and pesticides. Urbanisation, rising incomes and longer working hours are driving greater demand for convenience and ready-made packaged foods. By 2017, packaged food retail sales are forecast to reach AUD 7.26 billion. Major growth categories include meal replacement, spreads, dairy products, pasta and snack bars. Demand for food and beverage appropriate for people with allergies and other special needs (e.g. diabetes, lactose free foods, and gluten free foods) is expected to continue to grow. › For more information on Malaysian food and beverage trends, visit the Malaysia country profile on Austrade’s website. Refer to Annex VII for relevant links. 5 2.2 ATTITUDE TO IMPORTED FOOD AND BEVERAGE On the fast track towards becoming a ‘high income’ country, Malaysia’s urban population is driving growth in demand for foreign food and beverage. This has been recognised in the Government’s official reaction to ‘self-sufficiency’ targets, which are adopted by many countries in Asia. Malaysia is currently only 5 per cent self‑sufficient in dairy and 70 per cent self-sufficient in food overall. The Government acknowledges that it must rely on imports to complement domestic food production, with the largest deficit AFGC MARKET INSIGHTS: MALAYSIA product categories including fruit, vegetable, dairy, breakfast bars and cereals, and rice. In the Premium HoReCa Market, foreign chefs in Kuala Lumpur in particular have a preference for imported products. The food service industry in general is highly brand conscious, but demands extremely strict halal requirements. Despite strong growth in imported food and beverage, Australian exports suffer from a perceived lack of unique sales proposition. US and UK manufactured products are typically cheaper (due to production economies of scale) while European products enjoy a greater association with premium or luxury products. There are exceptions that may hold lessons for Australian suppliers. For example, Chile has managed to grow a substantial beverage export business into Malaysia. For Asian traditional foods, Japanese and Korean food manufacturers have been very competitive as they are able to adapt products more quickly to regional trends. 2.3 OUTLINE OF THE FOOD AND BEVERAGE SUPPLY CHAIN 2.3.1 Retail store formats Malaysia’s food retail sector is fragmented, with around 56 per cent being made up of small retailers operating in small shops and grocery stores, which are typically not air-conditioned. Modern larger-store formats such as supermarkets and hypermarkets have around 43 per cent share of the retail food segment. The number of convenience stores have been small to-date, with only 1 per cent share of the retail food market, but this segment is forecast to grow with changing urban lifestyles and higher demand for smaller food and drink packages and ready-to-eat meals. Supermarkets, hypermarkets and department stores with supermarkets The numbers of supermarkets and hypermarkets is growing, with most stores favouring locations in the major urban centres. Foreign-owned retailers operating in Malaysia include Tesco, Carrefour, Giant (Dairy Farms International), and Jaya Jusco (AEON). They typically have strong representation of imported products to meet demand from their middle and high-income customers. Retail outlets that target middle to high income locals and expatriates offer more imported branded products from Western countries such as Australia, New Zealand, the US, Canada, France, Italy and the UK. The larger stores also offer additional shopping experiences such as alcoholic beverage corners, health food sections, in-store wet markets, and bakeries. 6 Convenience stores Convenience stores are located in larger cities and along the North-South highway across Peninsular Malaysia. Malaysia’s 7-Eleven (operating under local entity, Berjaya Retail Bhd), is the largest convenience store chain, with about 1,600 outlets. The convenience retail format is also building out among the petrol station chains — there are now more than 3,000 petrol station convenience stores operated by petroleum companies such as Petronas, Shell, Petron, Caltex and BHPetrol. These air-conditioned convenience stores carry a smaller range of popular processed and packaged food and beverage products compared to those which may be heated at the store for immediate consumption. Most products are in single-serve packaging. Traditional and ‘Mini Market’ store formats Found in all cities, towns and villages, traditional grocery stores remain the largest store format in Malaysia. The sector is dominated by small family-owned businesses that target price sensitive customers and those looking for convenience. These mainly open-fronted stores usually offer local products and small amounts of popular imported produce. In the larger cities, these stores are increasingly upgrading to a ‘mini-market’ format — with wider aisles and better organised shelves. This format tries to compete against the major supermarket and hypermarket chains, while maintaining a friendly neighbourhood atmosphere. › Refer to Annex II for retailer information and contact details. AFGC MARKET INSIGHTS: MALAYSIA offered by supermarkets and hypermarkets. They also carry ready-to-eat microwaveable food products PICTURE 1: GIANT STORE IN KUALA LUMPUR 7 Major supermarket operators The Cold Storage Group Malaysia’s largest food retailer, operating hypermarkets and supermarkets under Cold Storage and Giant brands AFGC MARKET INSIGHTS: MALAYSIA Giant brand targets mass market and is a trusted brand Cold Storage targets high income shoppers, offering a wide variety of local and imported products Tesco Malaysia Operates Tesco and Tesco Extra stores in major cities, targeting the mass market Carries mainly locally sourced products, but is increasing the proportion of imported products (mainly from the UK) AEON Malaysia Took over Carrefour Malaysia in 2012 Operates Jusco stores nationally, which is the largest high-end department store chain with supermarkets, targeting middle to high-end income customers Carries mainly locally sourced products, but is increasing the proportion of imported products (mainly from Japan) AEON Big is AEON’s hypermarket chain, with 27 stores The Store Department stores chain with supermarkets Home-grown store that offers price-competitive products 2.3.2 Premium HoReCa Market Malaysia has a sizable and growing consumer food service market. Dining out in Malaysia is a national pastime, underpinned by cheap prices, an abundance of choice and long opening hours. This reduces incentives to cook at home. It is estimated that the food service market today is valued between AUD 5.2 billion to AUD 5.8 billion with annual growth forecast between 7–10 per cent per year since 2012. Hotels and resorts and the institutional (corporate) sub-sectors in Malaysia represent the best potential customers for Australian suppliers, with their higher proportion of premium consumers. 8 2.3.3 Distribution channels In Malaysia, only licensed importers can manage import procedures and have the right to import products. Different product categories require different import licences and distribution channels. Most food importers also act as distributors and most imported food and beverages are channelled through importers/distributors who normally distribute direct to retailers and catering end-users. AFGC MARKET INSIGHTS: MALAYSIA FIGURE 2: ROUTES TO THE MARKET — RETAILERS In the HoReCa industry, foreign suppliers are typically required to work with food distributors in the premium food segment that take over the import process for them. Through their dealers, they market the products to the individual HoReCa branches. › Refer to Annex IV for important Premium HoReCa Market contacts. 9 AFGC MARKET INSIGHTS: MALAYSIA FIGURE 3: ROUTES TO THE MARKET — HORECA Accessing Malaysian supermarkets and hypermarkets Major supermarket chains in Malaysia have a mix of direct and distributor-sourced imports. Direct purchasing is typically for larger volume products, where experienced foreign suppliers can meet retailer requirements — and cutting out the distributor can generate significant savings. Second-tier supermarkets and local convenience stores buy almost all of their imported product through importers/ agents due to their lack of adequate central warehousing, processing and delivering facilities. This likelihood to source directly will increase as smaller scale chains become more sophisticated. Accessing Malaysian convenience stores Exporters should view the convenience store sector as a secondary market to target, after having first entered the supermarket and hypermarket segment. This route to market will necessitate the use of importers/distributors who will have the necessary relationships with 7-Eleven and the petrol station convenience stores. The key to this format in Malaysia is ensuring availability of product in smaller sizes. Accessing the Malaysian premium HoReCa market Most food service sectors, i.e. hotels, restaurants and fast food operators, are not equipped or resourced to handle direct import from a large number of individual suppliers overseas. It is critically important to use experienced and well-connected importer/distributors in Malaysia. 10 Distributors A number of retailers have established importer/distributor operations as subsidiaries, with Siam Makro being a major player in the distribution of bulk goods to the supermarket and HORECA industry. Australian exporter BEMCO plays an important role as consolidator for small orders and small to medium purchases. Australian exporters are often not prepared for the fact that international marketing activities are quite costly, and can underestimate the importance of educating buyers about new products, 2.3.4 Food trade shows New brands should consider exhibiting at trade shows to receive buyer feedback and to establish contact with importers and distributors who have experience in the specific category. The major food trade shows in Malaysia are listed below. Malaysia International Food & Beverage Fair Kuala Lumpur, yearly Covers all food products and food technology Malaysia International Food Processing & Packaging AFGC MARKET INSIGHTS: MALAYSIA including how products are used or served. Kuala Lumpur, yearly Packaging, labelling, food processing & bakery equipment Malaysia International Halal Showcase Kuala Lumpur, yearly Trading platform for sourcing and selling of global halal products › For more information on these major trade shows, refer to Annex VI. Insights — Routes to the market Start by assessing whether your product needs any adjustment in ingredients or packaging to suit the Malaysian consumer. Consider adapting your product to the local market, e.g. use more colourful packaging and add/ change flavours if necessary (this has been the major challenge for Australian exporters in the past). Keep in mind that Malaysia wants to establish itself as the Halal hub. Distributors do not offer much help with certification/licensing issues, but will be able to provide some general assistance on compliance. 11 AFGC MARKET INSIGHTS: MALAYSIA 3 REGULATORY AND TRADING ENVIRONMENTS 3.1 TRADE POLICY POSITION AND APPROACH TO TRADE AGREEMENTS The Malaysian Government has a relatively open approach to international trade. Officials acknowledge the reliance on imported product, particularly for strong growth categories, such as meat and dairy, as 95 per cent of product is imported. The Government has an aggressive approach to trade agreements, actively seeking new partners and driving negotiations with most of its significant trading partners. At present, The Malaysian Government is keen to provide incentives for foreign food manufacturers to establish local facilities. They offer, for example, tax free holidays (up to 10 years in “Halal Business Parks”) and have been relatively successful in attracting multinational food manufacturers. Malaysia and Australia recently signed a Free Trade Agreement (MAFTA) which came into force on 1 January 2013. This goes further and deeper than the 2010 ASEAN-Australia-NZ FTA, to which Malaysia was also a signatory. In addition, Malaysia has FTAs with Chile, India, Japan, New Zealand, and Pakistan. A bilateral FTA with the European Union is now underway. As an ASEAN member, it also has regional FTAs with China, Korea, Japan and India, in addition to the regional agreement with Australia and New Zealand. TABLE 3: MALAYSIA'S FREE TRADE AGREEMENTS Trade Partner Trade Agreement Effective Date Malaysia-Australia 1 January 2013 Malaysia-Chile 25 February 2012 Malaysia-India 1 July 2011 Malaysia-New Zealand 1 August 2010 ASEAN-India 1 January 2010 ASEAN-Korea 1 January 2010 ASEAN-Australia-New Zealand 1 January 2010 ASEAN-Japan 1 February 2009 Malaysia-Pakistan 1 January 2008 Malaysia-Japan 13 July 2006 ASEAN-China 1 January 2005 AFTA 1 January 1993 Under negotiation Malaysia-EU 12 3.2 TARIFF AND NON-TARIFF BARRIERS PRACTICAL TIP — Make sure your Malaysian customer knows about duty relief for Australian exports, under our bilateral FTA. The Malaysia-Australia Free Trade Agreement (MAFTA) has significantly reduced tariffs on trade between the countries. 97.6 per cent of Australian goods currently exported to Malaysia became eligible for tariff‑free treatment on entry into force of the Agreement (1 January 2013), which will rise to 99 per cent in 2017. Processed foods are typically tariff-free. Tariff rate quotas Under MAFTA, Malaysia has tariff rate quotas in place for products such as dairy, meat and eggs that are expanded on a yearly basis. “In quota” tariffs are at 0 per cent and “out of quota” tariffs range from 10 per cent to 25 per cent. 3.2.2 Non-Tariff Barriers (NTBs) AFGC MARKET INSIGHTS: MALAYSIA 3.2.1 Tariff Barriers Processed/packaged foods enjoy low levels of non-tariff trade barriers (NTBs). 3.3 OVERVIEW OF FOOD REGULATION AND IMPORT STANDARDS Food safety and quality control are governed by Malaysia’s Food Act 1983 and the Food Regulations of 1985. These comprise of food standards, food hygiene, food import and export, food advertisement and accreditation of laboratories. The Ministry of Health’s (MOH) Food Safety and Quality Division (FSQD) is responsible for law enforcement and implementation. FSQD monitors for specific food contaminants and additives and implements training programs, approves food labels, advises industry and consumers, and provides Health Certificates, HACCP certification, and Free Sale Certificates. Amended halal regulations The amended Trade Description Act 2011 for halal certification and marking for products intended for Muslim consumers, defines that imported food for the Muslim consumer base has to be certified halal by a JAKIM certified company. The Malaysian halal standards are generally perceived as being stricter than those of other Islamic countries. 13 3.3.1 Registration and Certification Halal requirements: Halal certification, which is now almost a prerequisite for market access, is a detailed process that requires extensive documentation including inspections by the relevant certification bodies. However, Halal certification is crucial for export success and will typically result in faster clearance AFGC MARKET INSIGHTS: MALAYSIA of products through customs. Halal assessments have to be made regarding the production process (inspection of facilities required) and product ingredients (sampling and testing). There are eight certification bodies in Australia (certified by JAKIM, the Department of Islamic Development Malaysia) and costs for facility inspections differ depending on the certification bodies and the inspection and testing required. Processed food ingredients need to be checked for animal fats or other ingredients originating from animals; this means that the whole supply chain might have to be assessed, since all suppliers need to be Halal certified as well. Malaysian halal standards are stricter than the multilaterally-agreed Codex Alimentarius halal standard, e.g. segregated transportation for halal and non-halal products is a requirement. › To see a list of Halal certification bodies in Australia, refer to Annex VII. Certificate of origin Australian suppliers do not need to supply a certificate of origin, but rather a simpler declaration of origin. The Rules of Origin (ROO) requires that exports from Australia are supported by a Declaration of Origin (DOO). › Further information about Certificate of Origin/Declaration of Origin can be found on the DFAT website. Please refer to Annex VII for relevant links. 14 3.3.2 Labelling Malaysia’s Ministry of Agriculture’s Food and Agriculture Marketing Authority 3P (grading packaging and labelling) sets the labelling standards. Specific information can be found on the Austrade website (Export Markets — Malaysia). Namapengimport: Name of Importer/Agent/Distributor Alamat: Address of the Importer NamaPengeksport: Name of the Exporter Alamat: Address of the Exporter Namabiasa: Common name Gred Standard: Standard grade Saiz: Size Negara asal: Country of Origin AFGC MARKET INSIGHTS: MALAYSIA Example of Labelling in Bahasa Malaysia Berat: Weight › For a link to the Malaysia market profile on the Austrade website, refer to Annex VII. › A listing of relevant Malaysian Government agencies can be found at Annex V. 15 SUMMARY Malaysia is a market in our part of the world with remarkably similar characteristics to Australia, particularly when it comes the middle class consumer. Australian food and beverage suppliers seeking to export should AFGC MARKET INSIGHTS: MALAYSIA watch export opportunities in Malaysia very closely. Malaysia could — and should — be considered a second or third step for exporters after New Zealand and the highly competitive Singapore. This is a market growing to 35 million people, with the achievable ambition of joining the “high income” nation club by 2020. Australia’s signing of a Free Trade Agreement with Malaysia in 2013, to build on the ASEAN-Australia-New Zealand FTA of 2010 to which Malaysia was also a signatory, should place Australian suppliers in a prime position to enter the market. However, as for Thailand, our overall market share of Malaysia’s total food imports are actually decreasing. In recent times, exporters from as far away as Chile have been muscling in on key areas such as fruit juice. We hope this Market Insights report assists Australian suppliers in recognising the opportunities for their products into Malaysia. In addition to the detailed pricing, packaging and other commercial insights, we have identified some important trends which have practical implications for your market entry strategy: Halal certification: certification, whether by an Australian or Malaysian body, is a virtual necessity. This gives you easier market access, and the ability to command a higher price. Malaysia is seen as a leader in the global race for halal standard supremacy. Australian suppliers can leverage this by mixing halal certification with other hallmarks of distinction — organic halal, gluten free halal etc. Some Australian SMEs have had great success in this ‘niche within a niche’. Retail channel differences: Malaysia is differentiated in the region from its slower adoption of the convenience retail format. In Malaysia, supermarkets and local ‘mini markets’ still dominate. Premium imported items will find a better fit with the larger supermarket and hypermarket chains, while higher volume budget-priced items can be successfully sold through distributors to the traditional family‑owned stores. Sweet-tooth: Malaysian authorities have declared that their citizens are the 8th highest daily average consumers of sugar in the world. This fact — which sets Malaysians apart from Chinese and Thai consumers — is reflected in the detailed surveys in this report. Australian suppliers may consider how their products can be sweetened to suit Malaysian tastes. In doing this, consider that the Malaysian Government is seeking to introduce new laws on sugar content — such as traffic lights and warnings — that may lead you to considering alternatives such as artificial sweeteners. Malaysia is a nice place for Australians to do business. English is widely spoken, the Commonwealth heritage has natural similarities to Australia, and its economic development is apparent in public services and consumer tastes. 16 PART 2 4 SNACKFOODS For the purpose of this report, the category of “Snackfoods” covers chocolate, sugar confectionary and AFGC MARKET INSIGHTS: MALAYSIA cereal-based bar sub-categories. The total Premium Retail Market size of these snackfood product categories in Malaysia was AUD 1.2 billion in 2013.7 Average price range and package size range for the selected sub-categories are set out in Table 4. TABLE 4: CHARACTERISTICS OF SURVEYED SNACKFOOD SUB-CATEGORIES Sub-Category HS Code Description of highest current trade growth products Price Range in AUD Package Size Range Chocolates 1806 Filled/unfilled chocolate slabs, bars or specialty chocolates (i.e. boxes) Imported: 2.00–5.33 per 100g 90–180g Locally produced: 1.33–2.00 per 100g Large slabs: 175g or 180g Small slabs: 80g or 90g Chocolate bars: 35–60g Sugar Confectionary 1704 Particularly non-cocoa confectionary, such as boiled Sweets, Liquorice, Lollipops, Mints, Pastilles, Gums, Jellies, Chews, Toffees, Caramels, Nougat, but not including chewing gum 0.67–1.33 per 100g 100–150g; most common: 150g Cereal-based bars 1904 Roasted or unroasted cereal-based snack bars 1.33–2.67 per 100g Boxes of 5–6 bars: 180–300g Individual bars: 35–50g 4.1 CHOCOLATES The total Premium Retail Market size for chocolate in Malaysia was AUD 263 million in 2013. The market is expected to grow at a CAGR of 4–5 per cent over the next 3 years.8 Average price range and package size range for chocolate in the Selected Premium Retail Market are set out in Table 5. 7 8 18 Estimate: Euromonitor and decisionAsia analysis Estimate: Euromonitor and decisionAsia analysis TABLE 5: OVERVIEW OF PACKAGING AND PRICE POINT RANGES - CHOCOLATE Product Category Price Range in AUD Package Size Range Chocolates Imported: 2.00–5.33 per 100g 90–180g Locally produced: 1.33–2.00 per 100g Small slabs: 80g or 90g Large slabs: 175g or 180g 4.1.1 Key players and brands Figure 4 sets out the indicative “Share of Shelf” for chocolate brands in the Malaysian Selected Premium Retail Market, including premium imported as well as local brands. FIGURE 4: MAJOR CHOCOLATE BRANDS IN THE MALAYSIAN SELECTED PREMIUM RETAIL MARKET AFGC MARKET INSIGHTS: MALAYSIA Chocolate bars: 35–60g The Premium Retail Market is dominated by Cadbury, Vochelle (Maestro Swiss Chocolate) and KitKat (Nestle), all produced locally. Hershey’s chocolate is another strong brand that is currently imported from China, but they are currently setting up a manufacturing facility in Malaysia (Johor). Another prominent local brand is Royal De Dolton, produced by Sweetkiss Food Industry. Imported brands have lower levels of market share, e.g. Ferrero, Van Houten and Toblerone (Mondelez). 19 4.1.2 Packaging The average package size for chocolates in the Selected Premium Retail Market ranges between 90 grams and 180 grams for slabs of chocolate. 80 and 90 gram packages are the most common size for smaller slabs and 175 and 180 grams are most common for larger slabs. For chocolate bars, the average package size ranges between 35 grams and 60 grams in the Selected Premium Retail Market. AFGC MARKET INSIGHTS: MALAYSIA › A full list of surveyed package sizes is available at Annex I. 4.1.3 Price points The average price for locally produced chocolate in the Selected Premium Retail Market ranges between MYR 4–6 (AUD 1.33 – AUD 2.00) per 100 grams. Imported chocolate prices range between MYR 6–16 (AUD 2.00 – AUD 5.33) per 100 grams. Retailers in the Selected Premium Retail Segment enjoy retail margins in the range of 8 per cent–15 per cent. › A full list of surveyed retail prices is available at Annex I. 4.1.4 Product trends The major flavours used in chocolates and chocolate bars are milk chocolate, almond, and fruit and nut. Local manufacturers of chocolates mainly target consumers with preferences for individually wrapped chocolate bars, large bars as well as party packs and gift boxes. Single-serve portions are becoming increasingly popular among health conscious customers. High-end consumers are well aware of differences in quality of chocolates and are often willing to spend additional money on imported products. 4.1.5 Marketing and promotion Common promotions for chocolates in the Premium Retail Market consist of price promotions and bonus packs for customers. Trade promotion and in-store promotion are typically required and form part of the trading terms. Our survey of the Selected Premium Retail Segments has identified 2 promotions (active during the survey period). › The details of promotions identified during the survey period are available at Annex I. 4.1.6 Trade barriers Following MAFTA’s entry into force, tariff duties on chocolate were eliminated in 2013. However, importers of chocolate are required to pay VAT of 10 per cent. 20 4.1.7 Routes to market The typical route to the Premium Retail Market for imported chocolates and global brands that are produced locally is through 3rd party distributors, while local brand chocolate is mainly distributed directly by the manufacturers. A “Routes to Market” overview for Malaysia is provided at Section 2.3.3. Our survey has identified: 5 retailers in the Malaysian Selected Premium Retail Segment with a significant selection of 5 distributors supplying the Malaysian Premium Retail Segment with a significant selection of imported chocolates. Our survey has found that the Premium HoReCa channel is not sufficiently developed for the chocolate sub‑category. › An overview and contact details for retailers and distributors are available at Annexes II and III. AFGC MARKET INSIGHTS: MALAYSIA imported chocolates. PICTURE 2: CHOCOLATE PROMOTION AT AEON SUPERMARKET 21 4.2 SUGAR CONFECTIONERY The total Premium Retail Market size for sugar confectionery in Malaysia was AUD 632 million in 2013. The market is expected to grow at a CAGR of 4–5 per cent over the next 3 years9. Average price range and package size range for sugar confectionery in the Selected Premium Retail Market are set out in Table 6. AFGC MARKET INSIGHTS: MALAYSIA TABLE 6: OVERVIEW OF PACKAGING AND PRICE POINT RANGES — SUGAR CONFECTIONERY Product Category Price Range in AUD Package Size Range Sugar Confectionery 0.67–1.33 100–150g; most common: 150g 4.2.1 Key players and brands Figure 5 sets out the indicative “Share of Shelf” for sugar confectionery brands in the Malaysian Selected Premium Retail Market, including premium imported as well as local brands. FIGURE 5: MAJOR SUGAR CONFECTIONERY BRANDS IN THE MALAYSIAN SELECTED PREMIUM RETAIL MARKET The Premium Retail Segment is dominated by Southeast Asian brands: Malaysia’s local Lot100 and Fruit Plus (Khee San Foods) brands, the Indonesian-based brand Kopiko and the Filipino brand Markenburg. 9 22 Estimate: Euromonitor and decisionAsia analysis 4.2.2 Packaging The average package size for imported sugar confectionery in the Selected Premium Retail Market ranges between 100 grams and 150 grams, with 150 gram packages being the most common size. 4.2.3 Price points The average price for sugar confectionery in the Selected Premium Retail Market ranges between MYR 2–4 (AUD 0.67 – AUD 1.33) per 100 grams. Retailers in the Selected Premium Retail Market enjoy retail margins in the range of 8 per cent–15 per cent. › A full list of surveyed retail prices is available at Annex I. PICTURE 3: SHELF WITH SUGAR CONFECTIONERY AT TESCO MALAYSIA AFGC MARKET INSIGHTS: MALAYSIA › A full list of surveyed package sizes is available at Annex I. 4.2.4 Product trends The major flavours used in sugar confectionery are fruit mixes, coffee, and mint flavours. New product trends in the premium sugar confectionery category are green tea candies. Malaysians typically prefer hard candy over chewy candy. There is a perceivable trend towards candy options with lower sugar content. 23 4.2.5 Marketing and promotion Common promotions for sugar confectionery in the Premium Retail Market consist of free product sampling, in particular in seasonal gift packs. Trade promotion and in-store promotion are typically required and form part of the retailers’ trading terms. Our survey of the Selected Premium Retail Markets could not identify any current promotions (active during the survey period). AFGC MARKET INSIGHTS: MALAYSIA 4.2.6 Trade barriers Following MAFTA’s entry into force, tariff duties on sugar confectionery were eliminated in 2013. However, importers of sugar confectionery are required to pay VAT of 10 per cent. 4.2.7 Routes to market The typical route to the Premium Retail Market for imported sugar confectionery and global brands that are produced locally is through 3rd party distributors, while local brand sugar confectionery is mainly distributed directly by the manufacturers. A “Routes to Market” overview for Malaysia is provided at Section 2.3.3. Our survey has identified: 5 retailers in the Malaysian Selected Premium Retail Market with a significant selection of imported sugar confectionery. 5 distributors supplying the Malaysian Premium Retail Market with a significant selection of imported sugar confectionery. Our survey has found that the Premium HoReCa channel is not sufficiently developed for the sugar confectionery sub-category. › An overview and contact details for retailers and distributors are available at Annexes II and III. PICTURE 4: MARKENBURG MARSHMALLOWS PACKAGING WITH HALAL CERTIFICATION 24 4.3 CEREAL-BASED BARS The total Premium Retail Market size for cereal-based bars in Malaysia was AUD 316 million in 2013. The market is expected to grow at a CAGR of 2–3 per cent over the next 3 years10. Average price range and package size range for cereal-based bars in the Selected Premium Retail Market are set out in Table 7. Product Category Price Range in AUD Package Size Range Cereal-based Bars 1.33–2.67 per 100g Boxes of 5–6 bars: 180-300g Individual bars: 35–50g 4.3.1 Key players and brands Figure 6 sets out the indicative “Share of Shelf” for cereal-based bars brands in the Malaysian Selected Premium Retail Market, including premium imported as well as local brands. FIGURE 6: MAJOR CEREAL-BASED BARS BRANDS IN THE MALAYSIAN SELECTED PREMIUM RETAIL MARKET AFGC MARKET INSIGHTS: MALAYSIA TABLE 7: OVERVIEW OF PACKAGING AND PRICE POINT RANGES — CEREAL-BASED BARS 10 Estimate: Euromonitor and decisionAsia analysis 25 Malaysia’s Premium Retail Market for cereal-based bars consists of imported brands mainly. Key brands with high shares of shelf space are Dorset, Kellogg’s, Oat Krunch and Jacob’s. 4.3.2 Packaging The average package size for cereal-based bars in the Selected Premium Retail Market ranges between 180 grams and 300 grams for packages of 5 to 6 bars, or between 35 grams and 50 grams AFGC MARKET INSIGHTS: MALAYSIA per individual bar. › A full list of surveyed package sizes is available at Annex I. 4.3.3 Price points The average price for cereal-based bars in the Selected Premium Retail Market ranges between MYR 4–8 (AUD 1.33 – AUD 2.67) per 100 grams. Retailers in the Selected Premium Retail Market enjoy retail margins in the range of 8 per cent–15 per cent. › A full list of surveyed retail prices is available at Annex I. 4.3.4 Product trends The major flavours used in cereal-based bars are fruit (particularly apricot), fruit & nut or chocolate. Increasing diet consciousness is now driving the sales of cereal bars in the Premium Retail Market, with major demand coming from foreigners, students and the elderly population. 4.3.5 Marketing and promotion Cereal-based bars are not heavily promoted in the Malaysian Premium Retail Market. Our survey of the Selected Premium Retail Markets could not identify any promotions (active during the survey period). 4.3.6 Trade barriers Following MAFTA’s entry into force, tariff duties on cereal-based bars were eliminated in 2013. However, importers of cereal-based bars are required to pay VAT of 10 per cent. 4.3.7 Routes to market The typical route to the Premium Retail Market for imported cereal-based bars is through 3rd party distributors. A “Routes to Market” overview for Malaysia is provided at Section 2.3.3. 26 Our survey has identified: 5 retailers in the Malaysian Selected Premium Retail Market carrying cereal-based bars with a significant selection of imported cereal-based bars. 1 distributor supplying the Malaysian Premium Retail Market with a significant selection of imported cereal-based bars. bars sub-category. › An overview and contact details for retailers and distributors are available at Annexes II and III. PICTURE 5: CEREAL-BASED BARS AT THE STORE AFGC MARKET INSIGHTS: MALAYSIA Our survey has found that the Premium HoReCa channel is not sufficiently developed for the cereal-based 27 AFGC MARKET INSIGHTS: MALAYSIA 5 BEVERAGES For the purpose of this report, the category of “Beverages” covers fruit juice, tea and premium cold beverage sub-categories. The total Premium Retail Market size of these beverage product categories in Malaysia was AUD 1.37 billion in 2013.11 Average price range and package size range for the selected sub‑categories are set out in Table 8. TABLE 8: CHARACTERISTICS OF SURVEYED BEVERAGE CATEGORIES Sub-Category HS Code Description of highest current trade growth products Price Range in AUD Package Size Range Fruit Juice 2009 Specific product types that represent local trends. For example, this done by examining shelf space allocation at major premium retailers. Imported: 1.67–2.67 1 litre (some 2.4 litre containers present) Tea for consumption as warm beverage Traditional flavours (e.g. black and milk): 1.67–2.33 per 100g Tea 0902 Locally produced: 1.33–1.67 50–200g Herbal fruit and other flavours: 4.00–7.67 per 100g Premium Cold Beverages 2202 Energy Drinks, Readyto-drink tea (e.g. iced tea), premium non-cola carbonated drinks Isotonic and tea-based: 0.67–1.33 per litre Milk-based: 1.67–3.33 per litre Canned beverages: 240–300ml Small size bottled beverages: 250–500ml Large size bottled beverages: 1–1.5l 11 Estimate: Euromonitor and decisionAsia analysis 28 5.1 FRUIT JUICE The total Premium Retail Market size for fruit juice in Malaysia was AUD 316 million in 2013. The market is expected to grow at a CAGR of 12–15 per cent over the next 3 years.12 Average price range and package size range for fruit juice in the Selected Premium Retail Market are set TABLE 9: OVERVIEW OF PACKAGING AND PRICE POINT RANGES — FRUIT JUICE Product Category Price Range in AUD Package Size Range Fruit Juice Imported: 1.67–2.67 1 litre (some 2.4 litre containers present) Locally produced: 1.33–1.67 5.1.1 Key players and brands Figure 7 sets out the indicative “Share of Shelf” for fruit juice brands in the Malaysian Selected Premium Retail Market, including premium imported as well as local brands. FIGURE 7: MAJOR FRUIT JUICE BRANDS IN THE MALAYSIAN SELECTED PREMIUM RETAIL MARKET AFGC MARKET INSIGHTS: MALAYSIA out in Table 9. 12 Estimate: Euromonitor and decisionAsia analysis 29 The Premium Retail and HoReCa Markets are dominated by the Sunkist and Marigold brands that are both produced locally. Leading imported brands are Florida, Tropicana (US) and Dimes (Turkey). However, Thai juice brands are expected to become much stronger players in the next few years, since they are very price competitive as compared to other imported brands. 5.1.2 Packaging The standard package size for fruit juice in the Selected Premium Retail Market is 1 litre. Berri fruit juice, AFGC MARKET INSIGHTS: MALAYSIA however, is also available in 2.4 litre containers. › A full list of surveyed package sizes is available at Annex I. PICTURE 6: MARIGOLD JUICE PACKAGING 5.1.3 Price points The average price for imported fruit juice in the Selected Premium Retail Market ranges between MYR 5–8 (AUD 1.67 – AUD 2.67) per litre. Locally produced fruit juice in the Selected Premium Retail Market has an average price between MYR 4–5 (AUD 1.33 – AUD 1.67) per litre. Retailers in the Selected Premium Retail Market enjoy retail margins in the range of 8 per cent–15 per cent. HoReCa players in the Selected Premium HoReCa Market have a 5 per cent–10 per cent margin. › A full list of surveyed retail prices is available at Annex I. 30 5.1.4 Product trends The major flavours used in fruit juice sold in the Premium Retail and HoReCa Markets are orange, apple, pineapple, pink guava and mixed fruit and vegetable, with orange being the most popular flavour. The demand for orange juice without pulp is significantly higher than juice containing pulp. However, there are also significant amounts of cranberry, mango and grape juice on the Premium Retail shelves. An emerging trend has been the addition of healthy or functional ingredients to fruit juices, such as aloe vera or cranberry juice mixed with traditional juice flavours (e.g. grape and aloe vera or health claims used in the Premium Retail Market for fruit juices are: “no sugar added”, “no preservatives”, and “rich in Vitamin C”. 5.1.5 Marketing and promotion Common promotions for fruit juice in the Premium Retail Market consist of product sampling in the form of free small juice packs to introduce new flavours or price promotions such as “buy 2 and get one for free”. Trade promotion and in-store promotion are typically required and form part of the retailers’ trading terms. Especially for product introduction, retailers require extensive promotional activities. Our survey of the Selected Premium Retail Markets has identified one promotion (active during the survey period). › The details of promotions identified during the survey period are available at Annex I. AFGC MARKET INSIGHTS: MALAYSIA apple and cranberry). In general, Malaysians prefer sweet flavours over sour or tangy flavours. Major 5.1.6 Trade barriers Following MAFTA’s entry into force, tariff duties on fruit juice were eliminated in 2013. However, importers of fruit juice are required to pay VAT of 10 per cent. 5.1.7 Routes to market The typical route to the Premium as well as the Premium HoReCa Market for imported fruit juice is through 3rd party distributors. Local brand fruit juice is also distributed through 3rd party distributors, but in some cases directly by the manufacturers. A “Routes to Market” overview for Malaysia is provided at Section 2.3.3. Our survey has identified: 5 retailers and 4 HoReCa players in the Malaysian Selected Premium Retail Market with a significant selection of imported fruit juice. 4 distributors supplying the Malaysian Premium Retail Market and the HoReCa industry with a significant selection of imported fruit juice. 31 AFGC MARKET INSIGHTS: MALAYSIA PICTURE 7: FRUIT JUICE DISPLAY AT JUSCO 5.2 TEA The total Premium Retail Market size for tea in Malaysia was AUD 211 million in 2013. The market is expected to grow at a CAGR of 4–7 per cent over the next 3 years.13 Average price range and package size range for tea in the Selected Premium Retail Market are set out in Table 10. TABLE 10: OVERVIEW OF PACKAGING AND PRICE POINT RANGES - TEA Product Category Price Range in AUD Package Size Range Tea Traditional flavours (e.g. black and milk): 1.67–2.33 per 100g 50–200g Herbal fruit and other flavours: 4.00–7.67 per 100g 13 Estimate: Euromonitor and decisionAsia analysis 32 5.2.1 Key players and brands Figure 8 sets out the indicative “Share of Shelf” for tea brands in the Malaysian Selected Premium Retail Market, including premium imported as well as local brands. AFGC MARKET INSIGHTS: MALAYSIA FIGURE 8: MAJOR TEA BRANDS IN THE MALAYSIAN SELECTED PREMIUM RETAIL MARKET The Premium Retail Market is dominated by the international brands Lipton (Yellow Label), Twinings, and Dilmah and the local brands BOH and Sabah. The Premium HoReCa Market is led by international brands such as Lipton, Twinings and Dilmah mainly. 5.2.2 Packaging The average package size for tea in the Selected Premium Retail Market ranges between 50 grams and 200 grams. › A full list of surveyed package sizes is available at Annex I. 33 5.2.3 Price points The average price for tea in the Selected Premium Retail Market ranges between MYR 5–7 (AUD 1.67 – AUD 2.33) per 100 grams for traditional flavours such as black teas and milk teas. The average price for tea with more herbal and more “exotic” or fruit flavours such as mango and passion fruit, ranges between MYR 12–23 (AUD 4.00 – AUD 7.67) per 100 grams. Retailers in the Selected Premium Retail Market enjoy retail margins in the range of 8 per cent–15 per cent. HoReCa AFGC MARKET INSIGHTS: MALAYSIA players in the Selected Premium HoReCa Market have a 5 per cent–10 per cent margin. › A full list of surveyed retail prices is available at Annex I. 5.2.4 Product trends Most popular tea flavours in the Malaysian Premium Retail Market are “The Tarik” (traditional Malaysian tea), Earl Grey, English Breakfast, green, Jasmine, milk and ginger teas. New flavour trends however are imported fruit flavoured teas with apple and berry flavours currently being very successful (Lipton recently launched these two flavours). 5.2.5 Marketing and promotion Most popular tea flavours in the Malaysian Premium Retail Market are “The Tarik” (traditional Malaysian tea), Earl Grey, English Breakfast, green, Jasmine, milk and ginger teas. New flavour trends include imported fruit flavoured teas with apple and berry flavours. Lipton recently launched these two flavours in the Malaysian market. 5.2.6 Trade barriers Following MAFTA’s entry into force, tariff duties on tea were eliminated in 2013. However, importers of tea are required to pay VAT of 10 per cent. 5.2.7 Routes to market The typical route to the Premium Retail Market and the Premium HoReCa Market for imported and locally produced tea is through 3rd party distributors. A “Routes to Market” overview for Malaysia is provided at Section 2.3.3. Our survey has identified: 5 retailers and 5 HoReCa players in the Malaysian Selected Premium Retail Market with a significant selection of imported tea. 2 distributors supplying the Malaysian Premium Retail Market and the Premium HoReCa Market with a significant selection of imported tea. 34 AFGC MARKET INSIGHTS: MALAYSIA PICTURE 8: TEA SHELF DISPLAY AT TESCO MALAYSIA Austrade Insights With remaining food safety concerns and the fear of pesticides in teas, there is more demand for imported teas that are perceived as being safe. Imports from India and Sri Lanka are currently the most competitive, due to lower pricing. › A full list of surveyed retail prices is available at Annex I. 35 5.3 PREMIUM COLD BEVERAGES (NON-ALCOHOLIC) The total Premium Retail Market size for premium cold beverages in Malaysia was AUD 842 million in 2013. The market is expected to grow at a CAGR of 10–12 per cent over the next 3 years.14 TABLE 11: OVERVIEW OF PACKAGING AND PRICE POINT RANGES — PREMIUM COLD BEVERAGES AFGC MARKET INSIGHTS: MALAYSIA Average price range and package size range for premium cold beverages in the Selected Premium Retail Market are set out in Table 11. Product Category Price Range in AUD Package Size Range Premium Cold Beverages Isotonic and tea-based: 0.67–1.33 per litre Canned beverages: 240–300ml Milk-based: 1.67–3.33 per litre Small size bottled beverages: 250–500ml Large size bottled beverages: 1–1.5l 5.3.1 Key players and brands Figure 9 sets out the indicative “Share of Shelf” for premium cold beverage brands in the Malaysian Selected Premium Retail Market, including premium imported as well as local brands. FIGURE 9: MAJOR PREMIUM COLD BEVERAGES BRANDS IN THE MALAYSIAN SELECTED PREMIUM RETAIL MARKET The Premium Retail Market for premium cold beverages is dominated by locally produced isotonic drinks such as Revive, Power Champ and Excel 8, as well as locally produced milk-based RTD drinks such as Tongkat Ali Café, Pearl Café and Milo. In the RTD tea segment, Drinho Chrysanthemum Tea is very popular. Energy drink brands do not have a significant share of shelf space in the Premium Retail Market. 14 Estimate: Euromonitor and decisionAsia analysis 36 5.3.2 Packaging The average bottle or can size for premium cold beverages in the Selected Premium Retail Market ranges between 240 ml to 300 ml for canned beverages (e.g. Milo and Drinho), between 250 ml and 500 ml for smaller size bottled beverages, and between 1 litre and 1.5 litres for large size bottled beverages. 5.3.3 Price points The average price for isotonic and tea-based premium cold beverages in the Selected Premium Retail Market ranges between MYR 1.70–4 (AUD 0.67 – AU D1.33) per litre. The average price for milk-based premium cold beverages ranges between MYR 5–10 (AUD 1.67 – AUD 3.33) per litre. Retailers in the Selected Premium Retail Market enjoy retail margins in the range of 5 per cent–12 per cent. › A full list of surveyed retail prices is available at Annex I. AFGC MARKET INSIGHTS: MALAYSIA › A full list of surveyed package sizes is available at Annex I. 5.3.4 Product trends Milk-based coffee and chocolate, isotonic and iced tea (especially chrysanthemum) RTD beverages lead the Premium Retail Market segment. Milk-based coffee or chocolate premium cold beverages are particularly successful in the Malaysian Premium Retail Market. Most recently, demand has grown for drinks with added health claims such as vitamin waters (e.g. YOU-C 1000), milk teas or Bird’s Nest beverages (contain active ingredients from nests made by swiftlet birds). These are claimed to be good for digestion and stimulate cell and tissue growth. 5.3.5 Marketing and promotion Common promotions for premium cold beverages in the Premium Retail Market consist of product sampling. However, our survey of the Selected Premium Retail Markets could not identify any promotions (active during the survey period). › The details of promotions identified during the survey period are available at Annex I. 37 5.3.6 Trade barriers Following MAFTA’s entry into force, tariff duties on premium cold beverages phased out at the end of 2013. However, importers of premium cold beverages are required to pay VAT of 10 per cent. 5.3.7 Routes to market The typical route to the Premium Retail Market for imported premium cold beverages is through 3rd AFGC MARKET INSIGHTS: MALAYSIA party distributors, while locally produced premium cold beverages are typically distributed directly by the manufacturers. A “Routes to Market” overview for Malaysia is provided at Section 2.3.3. Our survey has identified: 5 retailers in the Malaysian Selected Premium Retail Market with a significant selection of premium cold beverages. 5 distributors supplying the Malaysian Premium Retail Market with a significant selection of premium cold beverages. › An overview and contact details for retailers and distributors are available at Annex II and III. Our survey has found that the Premium HoReCa channel is not sufficiently developed for the premium cold beverage sub-category. PICTURE 9: COFFEE-BASED PREMIUM COLD BEVERAGE AT TESCO MALAYSIA 38 For the purpose of this report, the category of “Baked Goods” covers biscuit and baking mix sub-categories. The total Premium Retail Market size of these baked goods product categories in Malaysia was AUD 1.16 billion in 2013.15 Average price range and package size range for the selected sub-categories are set out in Table 12. TABLE 12: CHARACTERISTICS OF SURVEYED BAKED GOODS CATEGORIES Sub-Category HS Code Description of highest current trade growth products Price Range in AUD Package Size Range Biscuits 1905 Sweet biscuits (excluding gingerbread, waffles, wafers) 0.33–1.33 per 100g 150–450g 3.33–6.67 per kg 360–420g Crisp savoury biscuits Baking Mixes 190120 Baking mixes and prepared doughs for breads, cakes and biscuits AFGC MARKET INSIGHTS: MALAYSIA 6 BAKED GOODS 6.1 BISCUITS The total Premium Retail Market size for biscuits in Malaysia was AUD 947 million in 2013. The market is expected to grow between 4–5 per cent in total for the next 3 years.16 Average price range and package size range for biscuits in the Selected Premium Retail Market are set out in Table 13. TABLE 13: OVERVIEW OF PACKAGING AND PRICE POINT RANGES – BISCUITS Product Category Price Range in AUD Package Size Range Biscuits 0.33–1.33 per 100g 150–450g 15 Estimate: Euromonitor and decisionAsia analysis 16 Estimate: Euromonitor and decisionAsia analysis 39 6.1.1 Key players and brands Figure 10 sets out the indicative “Share of Shelf” for biscuits brands in the Malaysian Selected Premium Retail Market, including premium imported as well as local brands. AFGC MARKET INSIGHTS: MALAYSIA FIGURE 10: MAJOR BISCUITS BRANDS IN THE MALAYSIAN SELECTED PREMIUM RETAIL MARKET The Premium Retail Market for sweet biscuits is dominated by Indonesian and locally produced international brands such as Tiger (Mondelez Malaysia), Oreo (Mondelez Indonesia), and the local brands Julie’s and Lee. The Premium Retail Market for salty biscuits is led by locally produced international brands like Chipsmore (Mondelez Malaysia), Jacob’s (Mondelez Malaysia) and Ritz (Mondelez Indonesia). Strong local brands in the salty biscuits segment are Hwa Tai and Julie’s. 6.1.2 Packaging The average package size for biscuits in the Selected Premium Retail Market ranges between 150 grams and 415 grams. Salty biscuit packages tend to be larger than sweet biscuit packages. › A full list of surveyed package sizes is available at Annex I. 40 6.1.3 Price points The average price for biscuits in the Selected Premium Retail Market ranges between MYR 1–4 (AUD 0.33 – AUD 1.33) per 100 grams. Retailers in the Selected Premium Retail Market enjoy retail margins in the range of 8 per cent–15 per cent. HoReCa players in the Selected Premium HoReCa Market have a 5 per cent–10 per cent margin. Prices are expected to increase in the short term (next 1–2 years), › A full list of surveyed retail prices is available at Annex I. 6.1.4 Product trends The Malaysian Premium biscuit market offers a balanced selection of sweet and salty biscuit, with sweet biscuits being in slightly higher demand. Over the next few years, the demand for sweet biscuits is expected to grow at a faster rate than salty biscuit demand, with sweet biscuits eventually occupying close to 80 per cent of shelf space. Major flavours used in sweet biscuits are chocolate, peanut and butter. Popular salty flavours are “original”, vegetable and high fibre grains. New trends are corn, oat or wheat biscuits and low cholesterol options. AFGC MARKET INSIGHTS: MALAYSIA due to an increase in the underlying price of ingredients. In the Premium HoReCa Market, demand mainly exists for savoury, cracker-type biscuits — it is not yet sufficiently developed for sweet biscuits. Austrade Insights Malaysians are consuming snack foods on a daily basis, with baked goods such as biscuits being one of the most popular types of snacks. Malaysians (adults) prefers savoury snacks/biscuits, however, there is a growing interest for sweet biscuits (eg. chocolate or chocolate coated). There is also a growing interest for healthy baked snacks/biscuits for children. 6.1.5 Marketing and promotion Common promotions for biscuits in the Premium Retail Market consist of product sampling, or the provision of bonus products or price discounts. Our survey of the Selected Premium Retail Markets has identified 6 promotions (active during the survey period). › The details of promotions identified during the survey period are available at Annex I. 41 AFGC MARKET INSIGHTS: MALAYSIA PICTURE 10: BISCUIT PROMOTION AT TESCO MALAYSIA 6.1.6 Trade barriers Following MAFTA’s entry into force, tariff duties on biscuits were eliminated in 2013. However, importers of biscuits are required to pay VAT of 10 per cent. 6.1.7 Routes to market The typical route to the Premium Retail Market and the Premium HoReCa Market for imported and locally produced biscuits is through 3rd party distributors. A “Routes to Market” overview for Malaysia is provided at Section 2.3.3. Our survey has identified: 5 retailers in the Malaysian Selected Premium Retail Market with a significant selection of imported biscuits. 4 distributors supplying the Malaysian Premium Retail Market and the Premium HoReCa Market with a significant selection of imported biscuits. › An overview and contact details for retailers and distributors are available at Annexes II and III. 42 6.2 BAKING MIXES The total Premium Retail Market size for baking mixes in Malaysia was AUD 211 million in 2013. The market is expected to grow at a CAGR of 3-4 per cent over the next 3 years.17 Average price range and package size range for baking mixes in the Selected Premium Retail Market are set out in Table 14. Product Category Price Range in AUD Package Size Range Baking mixes 3.33-6.67 per kg 360-420g 6.2.1 Key players and brands Figure 11 sets out the indicative “Share of Shelf” for baking mix brands in the Malaysian Selected Premium Retail Market. FIGURE 11: MAJOR BAKING MIX BRANDS IN THE MALAYSIAN SELECTED PREMIUM RETAIL MARKET AFGC MARKET INSIGHTS: MALAYSIA TABLE 14: OVERVIEW OF PACKAGING AND PRICE POINT RANGES — BAKING MIXES 17 Estimate: Euromonitor and decisionAsia analysis 43 The Malaysian Premium Retail Market for baking mixes is led by international brands such as the US brand Pillsbury (General Mills, cake and bread mixes, manufactured in India) the Filipino brand Nona (cake mixes, produced locally) and Indonesian brand HAAN (cake mixes, produced in Indonesia. Other Western brands like White Wings have only small shares of shelf space. A local brand that is present throughout the Premium Retail Market is FFM Berhad (PPB Group, cakes mixes). 6.2.2 Packaging AFGC MARKET INSIGHTS: MALAYSIA The average package size for baking mixes in the Selected Premium Retail Market ranges between 360 grams and 420 grams. › A full list of surveyed package sizes is available at Annex I. 6.2.3 Price points The average price for baking mixes in the Selected Premium Retail Market ranges between MYR 10–20 (AUD 3.33 – AUD 6.67) per kilogram. Retailers in the Selected Premium Retail Market enjoy retail margins in the range of 8 per cent–15 per cent. › A full list of surveyed retail prices is available at Annex I. 6.2.4 Product trends Baking mixes are quite popular in Malaysia already, but demand is expected to grow following the increasing trend among younger females baking at home for convenience. Most shelf space in the Premium Retail Market is occupied by plain and whole meal bread mixes and banana cake, as well as butter and chocolate cake mixes. Austrade Insights Home baking as family activity is becoming more popular, especially due to the influence of Masterchef and other celebrity chefs baking TV shows. Baking ingredients and ingredients for baking are in demand. 6.2.5 Marketing and promotion Baking mixes are not highly promoted in the Malaysian Premium Retail Market. Our survey of the Selected Premium Retail Markets could not identify any promotions (active during the survey period). 44 6.2.6 Trade barriers Following MAFTA’s entry into force, tariff duties on baking mixes were eliminated in 2013. However, importers of baking mixes are required to pay VAT of 10 per cent. 6.2.7 Routes to market The typical route to the Premium Retail Market for imported and locally produced baking mixes is through Our survey has identified: 5 retailers in the Malaysian Selected Premium Retail Market with a significant selection of imported baking mixes. 1 distributor supplying the Malaysian Premium Retail Market with a significant selection of imported baking mixes. Our survey has found that the Premium HoReCa channel is not sufficiently developed for the baking mixes sub-category. Most Premium HoReCa players prepare their own baking mixes. › An overview and contact details for retailers and distributors are available at AFGC MARKET INSIGHTS: MALAYSIA 3rd party distributors. A “Routes to Market” overview for Malaysia is provided at Section 2.3.3. Annexes II and III. PICTURE 11: CAKE BAKING MIX DISPLAY AT AEON BIG 45 AFGC MARKET INSIGHTS: MALAYSIA 7 CONDIMENTS For the purpose of this report, the category of “Condiments” covers premium table sauces and jams sub-categories. The total Premium Retail Market size of these condiments product categories in Malaysia was AUD 474 million in 2013.18 Average price range and package size range for the selected sub-categories are set out in Table 15. TABLE 15: CHARACTERISTICS OF SURVEYED CONDIMENTS SUB-CATEGORIES Sub-Category HS Code Description of highest current trade growth products Price Range in AUD Package Size Range Premium Table Sauces 2103 Table sauces, excluding tomato-based sauces, with a focus on ‘premium’ sauces Imported: 2.33–4.33 per 100ml 100–200ml Locally produced: 1.00–3.33 per 100g Soy-based: 0.33–0.67 per 100g Jams 2007 Jams — particularly highest value flavours in each market 0.67–1.33 per 100g 170–400g 7.1 PREMIUM TABLE SAUCES The total Premium Retail Market size for premium table sauces in Malaysia was AUD 421 million in 2013. The market is expected to grow at a CAGR of 15–20 per cent over the next 3 years.19 Average price range and package size range for premium table sauce in the Selected Premium Retail Market are set out in Table 16. TABLE 16: OVERVIEW OF PACKAGING AND PRICE POINT RANGES — PREMIUM TABLE SAUCE Product Category Price Range in AUD Package Size Range Premium Table Sauce Locally and Indonesian produced: 1.00–3.33 per 100g 250–500g Soy-based: 0.33–0.67 per 100g Imported, chili-based: 2.33–4.33 per 100ml 18 Estimate: Euromonitor and decisionAsia analysis 19 Estimate: Euromonitor and decisionAsia analysis 46 Chili-based: 60–150ml 7.1.1 Key players and brands Figure 12 sets out the indicative “Share of Shelf” for premium table sauce brands in the Malaysian Selected Premium Retail Market, including premium imported as well as local brands. AFGC MARKET INSIGHTS: MALAYSIA FIGURE 12: MAJOR PREMIUM TABLE SAUCE BRANDS IN THE MALAYSIAN SELECTED PREMIUM RETAIL MARKET The premium table sauces segment in the Malaysian Premium Retail Market is dominated by local brands and international brands produced locally such as Life, Kimball (Campbell’s Malaysia), Maggi (Nestle) and Lee Kum Kee. The strongest imported brands are Tabasco (McIlhenny) and Heinz (Indonesia). 7.1.2 Packaging The average bottle content for premium table sauce in the Selected Premium Retail Market ranges between 250 grams and 500 grams, and between 60ml and 150ml for chili-based sauces. › A full list of surveyed package sizes is available at Annex I. 47 7.1.3 Price points The average price for locally and Indonesian produced premium table sauce in the Selected Premium Retail Market ranges between MYR 3–10 (AUD 1.00 – AUD 3.33) per 100 grams. The average price for soybased sauces ranges between MYR 1–2 (AUD 0.33 – AUD 0.67) per 100 grams. Imported chili-based premium table sauce in the Premium Retail Market has an average price range between MYR 7–13 (AUD 2.33 – AUD 4.33) per 100 grams. Retailers in the Selected Premium Retail Market enjoy retail margins in the range of 8 per cent–15 per cent. HoReCa players in the Selected Premium Retail Market have a AFGC MARKET INSIGHTS: MALAYSIA 5 per cent–10 per cent margin. › A full list of surveyed retail prices is available at Annex I. 7.1.4 Product trends Varieties of Asian flavours remain most popular in the Malaysian Premium Retail Market for premium table sauces. The major flavours currently offered are chili, soy, oyster, ginger, Thai plum, and garlic. Mayonnaise‑based sauces (e.g. salad dressings) are in small but growing demand. Lady’s Choice (Unilever Malaysia) and Ina Paarman’s (South Africa) are the most common brands in this segment. Mayonnaise-based sauces are more common in the Premium HoReCa Market, in addition to Tabasco sauce. 7.1.5 Marketing and promotion Premium table sauce are not highly promoted in the Malaysian Premium Retail Market. Our survey of the Selected Premium Retail Markets could not identify any promotions (active during the survey period). 7.1.6 Trade barriers Following MAFTA’s entry into force, tariff duties on premium table sauces were eliminated in 2013. However, importers of premium table sauces are required to pay VAT of 10 per cent. 7.1.7 Routes to market The typical route to the Premium Retail Market and the Premium HoReCa Market for imported Premium table sauce is through 3rd party distributors, while locally produced products are distributed directly by the manufacturers. A “Routes to Market” overview for Malaysia is provided at Section 2.3.3. Our survey has identified: 5 retailers and 5 HoReCa players in the Malaysian Selected Premium Retail Market with a significant selection of imported premium table sauces. 2 distributors supplying the Malaysian Premium Retail Market and the Premium HoReCa market with a significant selection of imported premium table sauces. 48 Austrade Insights The Western style premium table sauces segment is experiencing strong growth, with Malaysians now looking to experience new flavours; in contrast, the market for AFGC MARKET INSIGHTS: MALAYSIA PICTURE 12: TABASCO SAUCE DISPLAY AT TESCO MALAYSIA traditional style sauces is very crowded. Salad sauces with mayonnaise are in growing demand (French, Thousand Islands, Ranch); locally produced competing products are generally lower quality in taste and texture Though Malaysians are relatively familiar with the taste of western style table sauces and salad dressings, some product adaptation (eg. taste/formula/etc) to suit or appeal to the local taste may encourage consumer preference towards the brand over its competitors. › An overview and contact details for retailers and distributors are available at Annexes II and III. 49 7.2 JAMS The total Premium Retail Market size for jams in Malaysia was AUD 53 million in 2013. The market is expected to grow at a CAGR of 5–6 per cent over the next 3 years.20 Average price range and package size range for jams in the Selected Premium Retail Market are set out in Table 17. AFGC MARKET INSIGHTS: MALAYSIA TABLE 17: OVERVIEW OF PACKAGING AND PRICE POINT RANGES — JAMS Product Category Price Range in AUD Package Size Range Jams Locally produced: 0.33–0.67 per 100g 400–510g Imported: 0.67–1.33 per 100g 7.2.1 Key players and brands Figure 13 sets out the indicative “Share of Shelf” for jam brands in the Malaysian Selected Premium Retail Market. FIGURE 13: MAJOR JAM BRANDS IN THE MALAYSIAN SELECTED PREMIUM RETAIL MARKET 20 Estimate: Euromonitor and decisionAsia analysis 50 The Malaysian Premium Retail Market for jams is dominated by Unilever’s brand Lady’s Choice that is produced by Chabaa, Thailand. However, there is presence of many imported jams from the US and Europe, e.g. Danish Selection, Movenpick, Smucker’s, St. Dalfour and Chivers. The strongest brand that is locally produced is Eva (K&W Corp). 7.2.2 Packaging The average packaging size for jams in the Selected Premium Retail Market ranges between 340 grams › A full list of surveyed package sizes is available at Annex I. 7.2.3 Price points The average price for jams in the Selected Premium Retail Market ranges between MYR 1–2 (AUD 0.33 – AUD 0.67) per 100 grams for locally produced jams, and between MYR 2–4 (AUD 0.67 – AUD 1.33) for imported jams. Retailers in the Selected Premium Retail Market enjoy retail margins in the range of 8 per cent–15 per cent. HoReCa players in the Selected Premium Retail Market have a 5 per cent–10 per cent margin. AFGC MARKET INSIGHTS: MALAYSIA and 510 grams, with 400 gram jars being the most common size jam packaging. › A full list of surveyed retail prices is available at Annex I. 7.2.4 Product trends The traditional Malaysian diet does not include any jam-type spreads — jam is mostly in demand among the younger population and expatriates. The most popular flavours currently used are strawberry, pineapple, grape, blackcurrant and mixed fruits. In the Premium HoReCa Market, strawberry and mixed fruits are in high demand. 7.2.5 Marketing and promotion Typical promotions for jams in the Premium Retail Market are price promotions. Our survey of the Selected Premium Retail Markets identified one promotion (active during the survey period). 7.2.6 Trade barriers Following MAFTA’s entry into force, tariff duties on jams were eliminated in 2013. However, importers of jams are required to pay VAT of 10 per cent. 51 7.2.7 Routes to market The typical route to the Premium Retail Market and the Premium HoReCa Market for imported jams is through 3rd party distributors, while locally produced jams are mostly distributed by the manufacturer directly. A “Routes to Market” overview for Malaysia is provided at Section 2.3.3. Our survey has identified: 5 retailers and 3 HoReCa players in the Malaysian Selected Premium Retail Market with a significant AFGC MARKET INSIGHTS: MALAYSIA selection of imported jams. 52 2 distributors supplying the Malaysian Premium Retail Market and the Premium HoReCa Market with a significant selection of imported jams. › An overview and contact details for retailers and distributors are available at Annexes II and III. PICTURE 13: JAMS SHELF DISPLAY AT TESCO MALAYSIA ANNEXES 54 PRODUCT Bake Goods CATEGORY Biscuit Sweet Biscuit CHIP MORE Hazal Nut Crunch, Less Sweet and Double Choc, Original, Butter and Golden and Less Sweet Hazal Nut, Original Crackers Cream Crackers Crackers Sugar Crackers, Cream Crackers Crackers and Crackers and Golden Sugar Crackers, Cream Sweet Julie's Orange. Oreo Ice Cream Orange Tiger Sugar Oreo Ice Cream Tiger Sugar Crackers and Oreo Vanila and Ice Cream Blueberry and Oreo Choclate, Vegetable, Hi-Fibre Original, Hi-Cal Top 3 flavours Oreo Double Delight, Oreo Oreo Chocolate, Oreo vanila, Low Sodium Hi-Fibre Weetameal, Hi-Fibre, Hi-Iron, Original, Hi-Cal Vegetable, (mention all flavour) FLAVOUR Cream Crackers Tiger Oreo Jacob sub-category Brand of the BRAND Biscuit Sweet Biscuit Sweet Biscuit Sweet TYPE 4 shelfs with 14 display in a row. biscuits display in a row There was 3 shelfs with 8 Julie biscuits. only one row was filled with tiger 20 displays. and in each row there were 10- 5 row's was full of oreo biscuit Total 9 displays in 1 row. shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE 250 345 415 274 180 g g g g g in grams PACK SIZE 4.15 4.29 3.8 6.3 3.7 RM RM RM RM RM packsize based on in local currency, PRICE RANGE Store Address: Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia NB: full product information, including manufacturer, distributor and importer, is available in separate documents on the AFGC website www.afgc.org.au Store: The Cold Storage Date collected: 5 Mar 2014 GIANT ANNEX I — STORE CHECKS MALAYSIA AFGC MARKET INSIGHTS: MALAYSIA PRICE 0.02 0.01 0.01 0.02 0.02 1ml) (by 1gr, or COMPARISON 55 (continued) Bake Goods CATEGORY PRODUCT KEK PISANG Cake Bun Massimo Bun FUJI BAKERY CAKE) (BANANA GARDENIA Bread Crackers" Cream "Hup Seng Hwa Tai Jacob Siang cream cracker Cracker, Siang Siang cream cracker Coconut and Kaya coconut kaya Honey Bahulu, kaya, red beans, and Banana Cake Honey Bahulu, coconut, Banana Cake Original, Whole Wheat Original and raisin oatmeal wholemeal, chocoraisin and Raisin Oatmeal Plain, Butterscotch Plain Bread, Butterscotch, cream crackers Cracker, Siang cream crackers Vegetable, Naiyu Original Mini Cracker, Naiyu Vegetable, Hi-Fibre Original, Hi-Cal Wheat crackers Butter crackres and Sugar Cracker, Vegetable, Low Sodium Hi-Fibre Weetameal, Hi-Fibre, Hi-Iron, Original, Hi-Cal Vegetable, Biscuits Salty Cheese Crackers, Butter Cheese Crackers, Marie Choc Chip" Chip Cracker Biscuit Finger Cream" "Lemon Puff Top 3 flavours "Lemon Puff Marie Choc (mention all flavour) FLAVOUR crackres and Wheat crackers Julie's Lagenda sub-category Brand of the BRAND Biscuits Salty Salty Biscuit TYPE 170 350 420 400 200 400 180 100 350 g g g g g g g g g in grams PACK SIZE PRICE RANGE 3.79 3.59 3.5 4.2 3.9 3.95 3.7 3.39 3.45 RM RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA display 1/2 shelf and 3 in a row fo cakes Half row was displayed by 4 Total 8 displays in 4 rows. 4 rows with 10 in each 4 in a row Total 13 displays in 1 row. Total 9 displays in 1 row. display 3 shelfs with 10 in a row up for 12 in a row shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE 0.02 0.01 0.01 0.01 0.02 0.01 0.02 0.03 0.01 1ml) (by 1gr, or COMPARISON PRICE 56 (continued) Bake Goods CATEGORY PRODUCT Baking Powder" White Wings Powder Sultana German Chocolate" Golden Butter Recipe, Classic Yellow, Devil's Food, Angel Food, Classic White, Cake Mix "Lemon, Chocolate, Pineapple, Strawberry, Pillsbury Supreme Moist Bakery Mix Original kitchen FFM Berhad Muffins PAARMAN'S Cake cake, Raisin and Bran INA Bran Muffins Biscotti with almond, vanila Original Original with "Biscotti 5.9 4 2.8 Pineapple Lemon, Chocolate, Original 8 displays in 3 rows 1040 g 12.99 3.9 Rm 29.99" Muffins and Bran Raisin Rm 25.99 cake vanila Rm 22.99 g g g g g RM RM RM RM RM packsize based on in local currency, PRICE RANGE Bran Muffins 1000 1000 400 1000 300 in grams PACK SIZE almond 3 Display in 1 Row 5 Display in 1 Row 2 Display in 1 Row 3 Display in 1 Row Total 14 displays in 4 rows. shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE cake, Raisin and almond, vanila Biscotti with Original Original Raisin Raisin Red Bean, Potato, Coconut, Kaya, Potato, Top 3 flavours Corn, Butter, Red Bean, (mention all flavour) FLAVOUR Raisin and Butter Loaf "Bunga Raya Mix Baking Daily Fresh sub-category Brand of the BRAND Butter Cake TYPE AFGC MARKET INSIGHTS: MALAYSIA 0.01 0.00 0.02 0.01 0.00 0.01 1ml) (by 1gr, or COMPARISON PRICE 57 Snackfoods A Flash (continued) Jelly Belly Creamy Nature Valley Candy Candy Cereal Bars Chocolate Mint&Almonds, Blackcurrant, Nuts, Honey, Roasted, Berries, Fruity, Classic Fruit KELLOGG'S K DORSET CEREALS 5-Cereal 4-Cereal high fiber roasted nuts & seeds, and Original and Oats & Honey Carman's apricot, Classic, and almond Fruits Fruits & Nuts Berries. 600 235 180 75 252 100 100 100 150 150 180 360 g g g g g g g g g g g g in grams PACK SIZE PRICE RANGE 22.9 14.99 12 4.35 10.9 2.8 2.2 2.49 4.49 11.5 7.59 12.99 RM RM RM RM RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA display in a row 2 rows with 10 cereal's as a display in each row & Honey Nuts, Fruity and 2 row's where 8 cereal were 5 in half a row 4 in a row 6 in a row 6 packets hang in half row 4 hang in a quarter row 6 in half row Total 14 in 2 rows 3 in a row Total 21 displays in 3 rows. 2 Display in 1 Row shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE Original and Oats and almond apricot, Classic, Fruits Fruits & Nuts Orange and Lemon and stawberry Orange and Lemon Grapes, Orange stawberry and mentol Grapes, Orange and Mix fruit, barries lemon Strawberry Mango, Coke, Apple. Mix fruit, berries, mentol and Grape, Apple, Strawberry, Orange, Grape, Cherry nad lemon Cherry nad lemon Dairy Milk, Dark Fruit&Nut, Dairy Milk, Cranberry, Dark Chocolate Mint&Almonds, Chocolate Cream Top 3 flavours Almonds, Hazelnuts, Chocolate Cream (mention all flavour) FLAVOUR Cereal Bars BARS EMO MUSEI crunchy Fox'x Candy Cereal Bars Lot100 Gummy Flavoured Sour Cherry Vochelle Hansells sub-category Brand of the BRAND Candy Candy Chocolates Pancake In TYPE Bake Goods CATEGORY PRODUCT 0.04 0.06 0.07 0.06 0.04 0.03 0.02 0.02 0.03 0.08 0.04 0.04 1ml) (by 1gr, or COMPARISON PRICE 58 Beverages CATEGORY PRODUCT Juice,Lemon Juice,Orange Soy Drinks Soy Drinks to Milk Alternative Soya Non Dairy Milk Organic Soy Country Home Milk Organic Soy Country Home Juice,Apple Juice Guava Juice,Apple Marigold Juice Soy Drinks Juice,Pink Guava Green Guava Juice,Pink Peel Fresh Fruite Juices Juice, Juice,Prune Juice,Grape Florida Juice Juice,Mix Fruite Vegatble Juice,Orange Fruite Juices Juice,Pineapple Pulp Orange Juice,Lemon Juice Plain Soya without Dairy Milk Soya Bean Milk Soya Bean Milk Juice. Orrange Juice,With Juice,With Pulp Orange dairy milk Plain Soya without Soya Bean Milk Soya Bean Milk Green Guava Juice,Lemon Juice Ruby red,No Pulp Ruby red,No Pulp Orrange Juice Cherry Juice,Mix Fruite Juice,Mix Lemon Juice Orrange Juice and Cherry Juice,Pineapple Juice Dimes Juice Orrange Juice and Lemon Orange Juice Juice,Lemon Juice. Tropicana with Pulp.Apple Pulp and with Pulp.Apple Juice,Lemon Juice without Pulp and Orrange Juice without Orrange Juice Top 3 flavours fresh Juice (mention all flavour) FLAVOUR Sunkist 100% sub-category Brand of the BRAND Fruite Juices Fruite Juices Fruite Juices TYPE 2 Boxess in 1 Row 2 Boxess in 1 Row 4 Boxess in 1 Row 12 Bottle in 2 Row 8 Boxess in 1 Row 14 Boxes in 1 Row 6 Bottels in 1 Row 14 Boxes in 2 Row shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE 1000 1000 1000 1000 1000 1000 1000 1000 ml ml ml ml ml ml ml ml in grams PACK SIZE PRICE RANGE 7.49 7.49 12.99 8.29 21.99 7.69 6.79 4.99 RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA 0.007 0.007 0.013 0.008 0.022 0.008 0.007 0.005 1ml) (by 1gr, or COMPARISON PRICE 59 (continued) Beverages CATEGORY PRODUCT Powder made Black M-150 Premium Vitamin Orange Cold Beverage YOU.C1000 Premium Beverage Cold Super Milk Tea Tea Tarik Ali Tea Classic tea. Lipton The Tea Tea 3 in 1 Milk tea,2 in 1 black BOH The Tarik Tea,Green tea Flovor Tea,Blueberry Flovor Tea Tea,Pure Ginger Ginger Tea,Green tea,Peach milk tea,Less gingger tea,Black Tea Flavour Original Flovour,Orange Original Flovour 3 in 1 milk tea 3 in 1 Classic Milk Tea Tea,Less Sugar Sugar milk tea,Less Sugar Flavour Flovour,Orange Original Original Flovour 3 in 1 milk tea Tea 3 in 1 Classic Milk 1 black tea. 3 in 1 Milk tea,2 in Sugar gingger tea Milk Tea,Gingger Milk Tea,Gingger Tea,Less tea. The pappermint Dilmah Tea Powder Milk Powder Black Soya Bean Milk Powder Black Soya Bean Top 3 flavours The pappermint Tea,Pure Powder Organic Black Soy Milk Black Soya Bean Milk Country Home Milk Powder Organic Soy Black Soya Bean Milk (mention all flavour) FLAVOUR Country Home sub-category Brand of the BRAND Tea Soy Drinks Soy Drinks TYPE 250 250 150 150 100 60 200 500 500 ml ml g g g g g g g in grams PACK SIZE PRICE RANGE 6.49 4.9 14.9 17.9 15.9 13.9 9.5 25.89 23.89 RM RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA 6 Bottle in 1 Row 3 Tin's in 1 Row 2 Packets in 1 Row 2 Packets in 1 Row 4 Packets in 1 Row 4 Packets in 1 Row 11 Boxess in 1 Row 2 Packets in 1 Row 2 Packets in 1 Row shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE 0.03 0.02 0.10 0.12 0.16 0.23 0.05 0.05 0.05 1ml) (by 1gr, or COMPARISON PRICE 60 "Baxters Jams blueberry and mix berries "Knotts Berry Farm Pure Jams Preserves" Blackberry blackberry, wild berry, Ladys Choice Pineapple Ginger and Chocolate Olive oil and Extra light mild and light Olive Oil Olive Oil Delicate Taste Milk tea Flavour Milk tea Flavour original Flovour (mention all flavour) FLAVOUR Jams Ginger Jam" Rhubard& BORGES BERIO FILIPPO Oliva Vergine Di Olive Extra Olive Oil Extra Virgin Olive Oil Olive Oil Olive Oil Olive Oil Light Spreads Bertolli Dal 1865 Extra Olive Oil Condiments/ Sauces/ (Kacip fatimah) Cold Beverage Pearl Cafe Premium Beverage Cold Premium Ali Café Honey Cold Beverage Livita With Premium sub-category Brand of the BRAND (continued) TYPE Beverages CATEGORY PRODUCT and mix berries berry, blueberry blackberry, wild Pineapple Chocolate Ginger and light Olive oil and Extra mild and light Olive Oil Olive Oil Delicate Taste Milk tea Flavour Milk tea Flavour original Flovour Top 3 flavours 3 in a row 2 in a row 3 in a row 9 bottle's in half row as a display a display Half a row with 7 bottle's as 4 Bottle in 1 Row 3 Bottle in 1 Row 5 Bottle in 2 Row 13 Tin's in 1 Row 6 Tin's in 1 row 3 Tin's in 1 Row shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE 450 400 400 500 500 500 500 500 250 250 250 g g g g g ml ml ml ml ml ml in grams PACK SIZE PRICE RANGE 5.6 4.5 7.45 20.49 19.49 25.85 23.9 18.9 3.8 4.85 8.2 RM RM RM RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA 0.01 0.01 0.02 0.04 0.04 0.05 0.05 0.04 0.02 0.02 0.03 1ml) (by 1gr, or COMPARISON PRICE 61 HEINZ TABASCO Imperial XO Sauce Chilli Sauce Sweet Sauce Powder" White Sauce Kitchen "InaPaarmans Stock Made Chicken Pepper Sauce and Green Pepper Garlic Pepprer Sauce and Habanero Pepper Sauce Dry compoi Sauce, Chipotle Green Pepper Sauce, Dry compoi Sauce Garlic Pepper Chilli White sauce Chipotle Pepper Sauce, Chilli White sauce thick chicken stock apricot thick chicken stock Blueberry, and Strawberry Maggi Home Orange, Raspberry, Wild Chilli Sauce Chilli Sauce Chilli Sauce raspberry and Apricot, Beysenberry, SELECTION Wild blueberry, Top 3 flavours DANISH English Orange (continued) Fruit Spread Strawberry, Mixed Fruit, (mention all flavour) FLAVOUR Blackcurrant, Raspberry, Chivers sub-category Brand of the BRAND Spreads Jams TYPE Condiments/ Sauces/ CATEGORY PRODUCT 210 150 320 120 180 400 340 g ml g g g g g in grams PACK SIZE PRICE RANGE 24.9 10.69 4.3 24.99 8.49 14.9 8.7 RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA Total 8 in 1 row sauce item half a row with 8–9 display of the Half row displayed with 5 bottle double in a row 3 in a row 1 row with 14 display in a row Total 10 in 1 row shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE 0.12 0.07 0.01 0.21 0.05 0.04 0.03 1ml) (by 1gr, or COMPARISON PRICE 62 PRODUCT Bake Goods CATEGORY Biscuits Salty Biscuits Salty Julie's RITZ CHIP MORE crackres and Wheat crackers Cheese Crackers, Butter RITZ Crackers Hazal Nut Crunch, Less Sweet and Double Choc, Original, Butter Biscuit Sweet Cheese, corn, peanut and lemon puff crackers LEE Biscuit Sweet and Golden Crackers Wheat crackers Butter crackres and Cheese Crackers, RITZ Crackers and Less Sweet Hazal Nut, Original and corn crackers Cheese, lemon puff Crackers Cream Crackers Sugar Crackers, Cream Crackers Crackers and Crackers and Golden Sugar Crackers, Cream Biscuit Sweet Julie's Orange. Oreo Ice Cream Orange Tiger Sugar Oreo Ice Cream Ice Cream Blueberry and Tiger Sugar Crackers and Oreo Vanila and Oreo Choclate, Top 3 flavours Oreo Double Delight, Oreo Oreo Chocolate, Oreo vanila, (mention all flavour) FLAVOUR Cream Crackers Tiger Oreo sub-category Brand of the BRAND Biscuit Sweet Biscuit Sweet TYPE display 3 shelfs with 10 in a row up for 2 shelfs with 14 in a row 4 shelfs with 14 display in a row display in each row 2 shelfs with 8 LEE biscuit's biscuits display in a row There was 3 shelfs with 8 Julie biscuits. only one row was filled with tiger 10–20 displays. and in each row there were 5 row's was full of oreo biscuit shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE 100 300 250 100 345 415 274 g g g g g g g in grams PACK SIZE 3.39 6.99 3.79 2.15 4.29 4.99 6.3 RM RM RM RM RM RM RM packsize based on in local currency, PRICE RANGE Store Address: Tesco Stores (Malaysia) Sdn Bhd, Level 3, No.3, Jalan 7A/62A, Bandar Menjalara, 52200 Kuala Lumpur, Malaysia. NB: full product information, including manufacturer, distributor and importer, is available in separate documents on the AFGC website www.afgc.org.au Store: Tesco Date collected: 2 Mar 2014 TESCO EXTRA AFGC MARKET INSIGHTS: MALAYSIA PRICE 0.03 0.02 0.02 0.02 0.01 0.01 0.02 1ml) (by 1gr, or COMPARISON 63 Nuts, Chocolate and Bio Cheese, corn, peanut, plain Salty GARDENIA MASSIMO KEK PISANG Bread Bun Cake CAKE) (BANANA FUJI BAKERY Coconut and Kaya kaya, red beans, and and raisin oatmeal wholemeal, chocoraisin and Banana Cake and strawberry and coffee Banana Cake chocolate, vanila chocolate, vanila, strawberry, Raisin Oatmeal Plain, Butterscotch Plain Bread, Butterscotch, coconut kaya Honey Bahulu, Honey Bahulu, coconut, 350 55 400 170 600 104 150 130 g g g g g g g g in grams PACK SIZE PRICE RANGE 3.59 0.7 4.2 3.79 17.9 4.59 4.5 17.9 RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA 4 cakes Half row was displayed by 4 buns Half row was displayed by 4 rows with 10 in each display 1/2 shelf and 3 in a row fo the layer cake Bun Layer and Chocolate Traditional Layer Layer and Chocolate Layer 1 and 1/2 shelf for the display of Pandan Layer, Pandan Layer, Traditional display 2 shelf's with 10 in a row for ALIMAZ Plain Crackers lemon 2 shelf's with 6 in a row display 2 shelf's with 10 in a row for shelf. Please take photograph display in the front row of the Cake Plain Crackers Plain, corn and and Salty Lemon, Chocolate Top 3 flavours TOTAL Number of product SHELF PRESENCE Biscuits and lemon puff crackers Salty MEIJI Biscuits LEE Biscuits Salty, Lemon, Sugar, Butter, (mention all flavour) FLAVOUR (continued) FILET BLEU sub-category Brand of the BRAND Salty TYPE Bake Goods CATEGORY PRODUCT 0.01 0.01 0.01 0.02 0.03 0.04 0.03 0.14 1ml) (by 1gr, or COMPARISON PRICE 64 Cereal with berries (LIFE) QUAKER Cereal Cereal with berries and Iced Cola, Strawberry, Apple, Strawberry, Apple, and Iced Cola, YUPI Gummy Candies Strawberry Apple, and Apple, and Strawberry Sour Candy SOUR RIBBON Chocolate and and Mint Chocolate and Chocomilk Orange, Mango and Mint Sweet and CHOKI CHOKI Chocolate Strawberry, Grapes Strawberry, Apple, Grape, Chocomilk FRUITE PLUS Sweet Chrispy Choco Milk Chocolate and Hazel Nut Chrispy Choco Fruite&Nuts, and Fruite&Nuts, Milk Chocolate, Roasted Almond, Roasted Almond, and Barries Hazel Nut, Barries and chocolate Roasted Almond Chocolate, Fruite&Nuts, Milk Chocolate, Paste MARKENBURG Van Houten Marshmallow bar Chocolate Cadbury Roasted Almond, bar Chocolate Chocolate Crunch, and KitKat bites, original 1 row with 8–10 display of 2 row's with 8 chocolate display 1 row with 7 cereal as a display row 2 row's with 9 display in each Sour Ribbon Half row with 5 box's of 1 row with 7 box's of Choki display 2 rows with 8 in a row as a display 3 rows with 6 in each as a display Half shelf with 8 chocolate as a chocolates 7 row's with 5–9 display of 2 row with 6–7 display Chocolate KitKat bites, Crunch, and bar Nestle KitKat original milk chocolate with cookies and White chocolate shelf. Please take photograph display in the front row of the Chocolate Ferrero Rocher Chocolate and milk chocolate White chocolate with cookies Top 3 flavours TOTAL Number of product SHELF PRESENCE chocolate Kisses bar (mention all flavour) FLAVOUR bar Hershey's Chocolate sub-category Brand of the BRAND (continued) TYPE Snackfoods CATEGORY PRODUCT 370 120 40 150 150 283 150 175 25 300 146 g g g g g g g g g g g in grams PACK SIZE PRICE RANGE 15.59 4.29 2.3 1.39 2.39 10.25 8.2 8.39 6.69 48.2 11.7 RM RM RM RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA 0.04 0.04 0.06 0.01 0.02 0.04 0.05 0.05 0.27 0.16 0.08 1ml) (by 1gr, or COMPARISON PRICE 65 Beverages Snackfoods CATEGORY PRODUCT Marigold VeGood BERRI SUNSWEET WELCH's Fruite Juices Fruite Juices Fruite Juices Fruite Juices KELLOGG'S K Fruite Juices Cereal Berries, Fruity, Classic Fruit CEREALS juice, and mixed Grape Grapes Juice Prune Juice Apple and Apple & grapes Grapes Juice Prune Juice 473 2.4 2.4 1 1 235 600 450 ml liter liter liter liter g g g in grams PACK SIZE PRICE RANGE 8.19 11.99 12.99 4.49 5.39 14.99 22.9 18.99 RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA for display Half a row with 3 bottle for display Half a row with 4 bottle for display cranberry. Blackcurrant and Orange 1 row with 6 juice bottle's Purple Carrot & & Fruit, Purple Carrot & grapes Blackcurrant and Vegetable & Fruit, Carrot 1 row with 8 juice for display Apple and Apple & Purpal Carrot & Purple Carrot & Cranberry, & Mango Orange & Mango, Purple Carrot & Fruite, apple Grape, Cranberry, Apple Apple juice, and mixed apple 2 row's with 11 juice for display display in each row Mixed Apple 2 row's where 8 cereal were & Honey display in a row 2 rows with 10 cereal's as a 1 row with 6 cereal as a display shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE Original and Oats Berries. Nuts, Fruity and crunch Mixed Apple Cranberry, Original and Oats & Honey high fiber roasted nuts & seeds, and Nuts, Honey, Roasted, DORSET dates & pecans, banana nut crunch Cereal crunch, raisins, raisins, dates & pecans, and and banana nut Cranberry almond Top 3 flavours Cranberry almond crunch, (mention all flavour) FLAVOUR POST sub-category Brand of the BRAND Cereal TYPE 0.02 5.00 5.41 4.49 5.39 0.06 0.04 0.04 1ml) (by 1gr, or COMPARISON PRICE 66 (continued) Beverages CATEGORY PRODUCT MARIGOLD Soy Drinks BOH DILMAH JONES TWININGS REVIVE POWER Tea Tea Tea Tea Sport Drink Sport Drink CHAMP LIPTON Tea (SOYA BEAN) Drinho Soy Drinks peppermint and Mango and Blend and original tea Earl Grey, and and Green Tea Earl grey tea Pure Camomile, Lady Grey Isotonic Drink Isotonic Drink and earl grey tea Isotonic Drink Isotonic Drink Camomile and tea, english breakfast tea Strawberry, Mango, Pure peppermint, and Hibiscus Tea Hibiscus Tea Jamine tea, Strawberry & Mint Green Tea, Mint Green Tea, and Green Tea English Breakfast, English Breakfast, Earl Grey, Passion fruit Original tea, Mango, Passion Fruit, Gold Apple Original, Apple Original Original No Sugar Added and Soya with Original, peppermint and Original Original No Sugar Added RICH) Soya Original and Soya Original Soya Original and Soya with Original Yeo's (SOY Soy Drinks a row 1 row with 16 pack of tin's in 4 rows with 15 bottle's as display 1 row display with 16 tea packs 1 row with 9 display of tea's 1 row display 13 tea's as display 3 row's with 11 in each a display 3 row's and 8 in each as drink display Half row with 5 soya 1 row with 11 soya drinks display as display full 2 row with 12 soya drinks soya drinks 1 full row was displayed with 9 for display Soya Brown Sugar 1 full row with 11 soya juice Original shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE Multi-Grain and Top 3 flavours Soya Brown Sugar and Soya Multi-Grain and Original (mention all flavour) FLAVOUR HOME SOY V-SOY sub-category Brand of the BRAND Soy Drinks Soy Drinks TYPE 2.5 1.5 25 50 40 50 200 1 1 1 1 1 liter liter g g g g g liter liter liter liter ml in grams PACK SIZE PRICE RANGE 4.48 2.69 15.5 10.9 9.5 7.99 13.99 2.99 4.99 3.99 5.99 3.99 RM RM RM RM RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA 1.79 1.79 0.62 0.22 0.24 0.16 0.07 2.99 4.99 3.99 5.99 3.99 1ml) (by 1gr, or COMPARISON PRICE 67 MADURIA (ISONIC) 5-Sport's Drink BERIO BORGES BASSO BERTOLLI COLAVITA MOVENPICK Olive Oil Olive Oil Olive Oil Olive Oil Jam Condiments/ Spreads FILIPPO EXCEL8 Sport Drink Olive Oil (Tongkat Ali) Drink (continued) Sauces/ Power Root sub-category Brand of the BRAND Energy TYPE Beverages CATEGORY PRODUCT oil, Mediterranean, and mix fruit Apple, Barries, Grapes and Mix fruit and Mango Strawberry, mango Strawberry, Nenas, Orange, and Olive oil, Extra Virgin Olive 450 1000 500 1000 500 500 1.25 1.5 250 g ml ml ml g g liter liter ml in grams PACK SIZE PRICE RANGE 11.3 it is) olive oil type of from the (varies 40.49 39.99 and 30.99, 24.49, 21.49, 24.99 39.49 20.49 19.49 2.5 2.5 2.69 RM RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA 13 as display in 1 row each row 2 row's with 12 is displayed in a display Mediterranean, and Olive oil, Half a row with 6 bottle's as and mild a display Half a row with 7 bottle's as 9 bottle's in half row as a display a display Half a row with 7 bottle's as for display Half a row with 3 bottle on display 1 row with 15 bottle's of drink Display in half a row with 7 tins shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE Olive oil classic Olive oil light Olive oil and Extra mild and light Isotonic Drink Kola Ali Ginseng Tongkat Top 3 flavours Extra Virgin Olive oil, Olive oil classic and mild Olive oil Olive oil and Extra light mild and light Isotonic Drink Kola Ginseng Tongkat Ali (mention all flavour) FLAVOUR 0.03 0.04 0.05 0.04 0.04 0.04 2.00 1.67 0.01 1ml) (by 1gr, or COMPARISON PRICE 68 (continued) HEINZ LIFE MAGGI TABASCO Chilli Sauce Chilli Sauce Chilli Sauce Chilli Sauce Sauce, Chipotle Pepper Sauce and Green Pepper Garlic Pepprer Sauce and Habanero Pepper Sauce Sauce Garlic Pepper Green Pepper Sauce, chilli and tomato and thai chilli Chipotle Pepper Sauce, Chilli, garlic mix tomato and thai chilli Chilli, tomato, garlic mix chilli Chilli, thai chilli and Chilli Chilli and mix fruits Nenas,Strawberrya Chilli, tomato, garlic mix chilli Chilli Chilli mix fruits KIMBALL Nenas,Strawberrya and CHOICE apricot Blueberry, and Strawberry LADY's raspberry and Orange, Raspberry, Wild SELECTION Wild blueberry, and mix fruit Apricot, Beysenberry, Orange, Grapes and apricot FRANCE Strawberry, grapes Strawberry. Orange and Nenas, Grapes, Top 3 flavours DANISH mix fruits, Strawberry, ST. DALFOUR Chilli Sauce Jam Fruit Spread Fruit Spread and Orange Multifruit Jam, Strawberry, (mention all flavour) FLAVOUR Nenas,Grapes, Berries, EVA sub-category Brand of the BRAND Spreads Jam TYPE Condiments/ Sauces/ CATEGORY PRODUCT sauce item half a row with 8–9 display of the bottle's display 1 and half row with 10–15 a row 3 row's with 20–25 bottle's in Half row displayed with 5 bottle a row 3 row's with 20–25 bottle's in a row 1 row with 18–20 display in 1 row with 14 display in a row in a row 2 row's with 19–20 display jam in a row 2 row's with 19–20 display jam shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE 150 500 500 320 500 400 400 284 450 ml g g g g g g g g in grams PACK SIZE PRICE RANGE 10.69 2.49 3.29 4.3 2.49 6.9 14.9 7.99 4.5 RM RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA 0.07 0.005 0.01 0.01 0.005 0.02 0.04 0.03 0.01 1ml) (by 1gr, or COMPARISON PRICE 69 Store Address: AT1 Mid Valley Megamall, Mid Valley City, 58000 Kuala Lumpur. Bake Goods CATEGORY PRODUCT Biscuits Topmix Biscuit Salty and Whole Meal Crackers Assorted combine the best of Munchy's into one spectacular mix. Salt Corn Crakers Plain Crackers, Assorted and Topmix Munchy's Funmix Low Sodium Hi-Fibre Vegetable, Hi-Fibre Original, Hi-Cal Weetameal, Hi-Fibre, Hi-Iron, Biscuit Original, Hi-Cal Vegetable, Jacobs Original Biscuits Butter with ? Double Choc Original, Hazelnut, Salty Butter with choc chips ? Hazelnut Original, Less Sweet, Double Choc, Butter Crunch, Choco, Original, choc chips Chippy Chip Chips Choc "Chipsmore" butter & Choco Ice cream, Vanilla, Peanut Chocolate. Peanut, Milk, Top 3 flavours Biscuit Sweet Biscuit Sweet Biscuit Sweet Oreo Biscuit Choco, Original, Blueberry Biscuit Sweet Peanut Chocolate, Peanut, (mention all flavour) FLAVOUR Milk, Chocolate. Tiger Biscuit sub-category Brand of the BRAND Biscuit Sweet TYPE 200 25 x 180 150 200 180 137 149 g g g g g g g in grams PACK SIZE PRICE RANGE 11.9 3.14 3.59 2.79 3.59 2.9 2.25 RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA 6 in 2 rows Tins in 7 Rows 11 Pakets in 12 Rows and 11 2 Packet in 1 Row 2 Packet in 1 Row 8 Packet in 4 Row. 10 Packet in 3 Row 8 Packet in 40 Row. shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE NB: full product information, including manufacturer, distributor and importer, is available in separate documents on the AFGC website www.afgc.org.au Store: Aeon Big Date collected: 2 Mar 2014 AEON BIG PRICE 0.48 0.02 0.02 0.01 0.02 0.02 0.02 1ml) (by 1gr, or COMPARISON 70 Biscuits of Munchy's into spectacular mix. Massimo FUJI BAKERY Bun Bread Wholemeal Eaon Big Bread Bread Town High 5 Bread Bread Bread wholemeal, chocoraisin and Gardenia Bread Coconut and Kaya coconut kaya Honey Bahulu, kaya, red beans, and Wheat Original, Whole and Original Whole meal and Original Whole meal and raisin oatmeal Honey Bahulu, coconut, Original, Whole Wheat Whole meal and Original Whole meal and Original Raisin Oatmeal Plain Bread, Butterscotch, Biscuits Biscuits Plain, Butterscotch Cream Crakers Salted Cracker Salty Cream Crakers & Cereal Vegetable, Original Biscuits Vegetable, Original & Cereal Original Butter mix. Salty Luxury Biscuits combine the best best of Munchy's into one Original Butter Cookies. Topmix Assorted Assorted combine the one spectacular Assorted and Munchy's Funmix Top 3 flavours Assorted and Topmix Munchy's Funmix (mention all flavour) FLAVOUR Cookies. Butter Cookies Funmix Biscuit sub-category Brand of the BRAND Biscuits Salty Salty (continued) TYPE Bake Goods CATEGORY PRODUCT for display 1/2 shelf and 3 in a row Total 8 displays in 4 rows. 10 in 3 rows 6 in 1 row 5 in 1 row 4 in half a row 6 in 3 rows 7 in 2 rows 6 in 2 rows shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE 170 420 400 400 400 450 200 25 x 450 260 30 x g g g g g g g g g in grams PACK SIZE PRICE RANGE 3.79 3.5 2.6 3.6 4.2 4.5 15.69 19.9 12.99 RM RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA 0.02 0.01 0.01 0.01 0.01 0.01 0.63 0.04 0.43 1ml) (by 1gr, or COMPARISON PRICE 71 Mix (continued) Flavoured Butter FFM Berhad Cake Bakery Hershey's Kisses Cadbury Toblerone Lot100 Chocolate bar Chocolates Chocolates Candy Mix HAAN Pudding Pralines, ‘Fruit Nuts’ & ‘ Honey Comb’ Grape, Apple, Strawberry Strawberry, Orange, Grape, Mango, Coke, Apple. Comb’ Nuts’ & ‘ Honey Plain, White, Nuts and crunches Plain, White, Pralines, ‘Fruit Milk Bars, Fruit crunches milk chocolate with cookies and White chocolate Original Pudding Mix, Milk Bars, Fruit Nuts and and milk chocolate White chocolate with cookies Original Pudding Mix,Chocolate Strawberry Mix,Chocolate Pudding Mix, Pineapple Lemon, Chocolate, Strawberry Pudding Recipe,German Chocolate" Food, Golden Butter Classic Yellow, Devil's Angel Food, Classic White, Cake Mix "Lemon, Chocolate, Mix,Chocolate Chocolate Muffin, Pancake. Cake Mix. Butter Cake Cake, Strawberry Muffin, Vanilla Flavoured Top 3 flavours Sponge Cake, Moist Luxury Butter Cake, Pinapple Cake, (mention all flavour) FLAVOUR Pineapple, Strawberry, Pillsbury Nona sub-category Brand of the BRAND Supreme Moist Butter Cake TYPE Bake Goods CATEGORY PRODUCT 150 350 175 146 1 400 1.04 18.25 g g g g kg g kg OZ in grams PACK SIZE PRICE RANGE 4.49 5.49 8.39 11.7 3.9 3.9 10.9 RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA Total 14 in 2 rows 7 In 2 Rows 6 in 2 Row 2 row's with 8 chocolate display 3 Display in 1 Row 10 Display in 1 Row 8 displays in 3 rows 8 displays in 3 rows shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE 0.03 0.02 0.05 0.08 3.90 0.01 10.48 0.55 1ml) (by 1gr, or COMPARISON PRICE 72 Baverages (continued) Bake Goods CATEGORY PRODUCT Cereal Cereal Bars Fruite Juices Fruite Juices Jacob's Cereal Bars Lemon Juice Orange Juice Lemon Juice Orrange Juice and Juice,Lemon Juice Lemon Juice. Orrange Juice and with Pulp.Apple and with Pulp. Apple Juice, Tropicana without Pulp and Orrange Juice without Pulp Orrange Juice Strawberry Rice and Apricot 6 Bottels in 1 Row 14 Boxes in 2 Row 6 in 2 rows Total 8 displays in 2 rows. display in each row Original, Apple, 2 row's where 8 cereal were & Honey display in a row 2 rows with 10 cereal's as a a display 3 rows with 6 in each as each row 2 row's with 9 display in Total 8 in 1 row Total 9 in 1 row shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE Original and Oats fresh Juice Rice and Strawberry Original, Apple, Apricot Original and Oats & Honey high fiber Berries. Nuts, Fruity and Chrispy Choco and Iced Cola, Strawberry, Apple, Sunkist 100% with rice crisp Chocolates KELLOGG'S K Berries, Fruity, Classic Fruit CEREALS Cereal Nuts, Honey, Roasted, DORSET Cereal roasted nuts & seeds, and Chrispy Choco MARKENBURG Marshmallow Strawberry, Apple, and Iced Cola, YUPI Gummy Cappuccino, Original-Sugar free Original-Sugar free Coffee, Orange Lychee, Mint, Top 3 flavours Coffee, Cappuccino, Lychee, Mint, Orange (mention all flavour) FLAVOUR Candies Kopiko Chewy Candy sub-category Brand of the BRAND Candy candy TYPE 1 1 120 360 235 600 283 120 150 150 Liter Liter g g g g g g g g in grams PACK SIZE PRICE RANGE 4.99 4.99 8 7.79 14.99 22.9 10.25 4.29 3.39 2.3 RM RM RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA 4.99 4.99 0.07 0.02 0.06 0.04 0.04 0.04 0.02 0.02 1ml) (by 1gr, or COMPARISON PRICE 73 (continued) Baverages CATEGORY PRODUCT Pineapple Juice, Mix Fruite Juice, Juice,Mix Fruite Juice, Mix Vegatble Juice, Juice,Apple Juice Guava Juice, Apple Juice, Lemon Juice, Orange Juice. Marigold Juice Tea/Decaffeinated Black Tea Lipton Milk Tea Tea/Yellow Label Black Tea/Yellow Label Black Hot Tea Intense Black Quality Black Tea/Intense Tea Ginger, and and Caramel Caramel 3 in 1 Milk tea, 3 in 1 Milk tea, Ginger, Black Tea Quality Black Tea/ 300g 30 x 200 1000 1 1 1 1 1 1 1 g g ml Liter Liter Liter Liter Liter Liter Liter in grams PACK SIZE PRICE RANGE 16.7 13.5 3.99 4.99 3.99 5.99 2.3 7.35 9.2 6.69 RM RM RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA 6 in 3 rows 12 in a row for display Lipton Black 1 full row with 11 soya juice Original 1 row with 11 soya drinks display as display full 2 row with 12 soya drinks soya drinks 1 full row was displayed with 9 12 Box in 1 Row 12 Bottle in 2 Row 8 Boxess in 1 Row 14 Boxes in 1 Row shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE Multi-Grain and Hot Tea Multi-Grain and Original V-SOY Original Sugar Added Soy Drinks Original and Soya with No Soya Original Drinho with No Sugar Added (SOY RICH) Soy Drinks Soya Original and Soya Yeo's and Soya Original Soya Original Soy Drinks Soya Brown Sugar Soya Brown Sugar and Soya Milk Soya Milk HOME SOY Soya Milk/Sirap Milk/Sirap Soya Milk/Corn Soya Milk/Black Soya Milk/Black Soya Bean Drink Green Guava MariGold Soya Soy Drinks Soy Drinks Juice,Pink Guava Green Guava Juice, Pink Peel Fresh Pulp Orange Juice, Juice, Lemon Juice Fruite Juices Orrange Juice,With Juice, With Pulp Orange Lemon Juice Ruby red,No Pulp Ruby red, No Pulp Orrange Grape Juice Orange Juice,Prune Juice, Cherry Juice, Top 3 flavours Cherry Juice, Pineapple (mention all flavour) FLAVOUR Florida Juice Dimes Juice sub-category Brand of the BRAND Fruite Juices Fruite Juices TYPE 0.06 0.07 0.00 4.99 3.99 5.99 2.30 7.35 9.20 6.69 1ml) (by 1gr, or COMPARISON PRICE 74 (Tongkat Ali) Lipton Ice Tea Drinho Cold drinks Cold drinks Olive Oil Olive Oil BERIO FILIPPO Oliva Vergine Di Olive Extra Olive Oil Extra Virgin Light Olive Oil 1865 Extra Spreads Bertolli Dal 100 Plus Cold drinks Olive Oil Yeoh H-Two-O Cold drinks tea chrysanthemum Power Root Energy Drink mild and light Olive Oil Olive Oil Delicate Taste Ogirinal, Orange and Lemon isotonic drink no flover Chrysanthemum ice tea mild and light Olive Oil Olive Oil Delicate Taste and Lemon Ogirinal, Orange flover isotonic drink no Chrysanthemum ice tea Ali Ginseng Tongkat and Hibiscus Tea Ginseng Tongkat Ali Mint Green Tea, Hibiscus Tea Caramel Ginger, and 3 in 1 Milk tea, Mint Green Tea, and and Caramel JONES 3 in 1 Milk tea, Ginger, Kurang Manis" Mango and Passion fruit Original tea, Blend and original tea Top 3 flavours Mango, Passion Fruit, Gold (mention all flavour) FLAVOUR "BOH Teh Tarik BOH sub-category Brand of the BRAND Tea Hot Tea Tea TYPE Condiments/ Sauces/ (continued) Baverages CATEGORY PRODUCT a display Half a row with 7 bottle's as 4 Bottle in 1 Row 3 Bottle in 1 Row 5 Bottle in 2 Row 7 in a row 6 in a row 12 in a row 6 in 1 row Display in half a row with 7 tins 1 row with 9 display of tea's 3 in 1 row display 3 row's with 11 in each as shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE 500 500 500 500 1.5 1.5 500 500 250 50 200 15 x 50 g ml ml ml ml ml ml ml ml g g g in grams PACK SIZE PRICE RANGE 19.49 21.9 17.49 18.99 3.9 3.8 2.3 2.39 2.69 10.9 9.99 7.99 RM RM RM RM RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA 0.04 0.04 0.03 0.04 2.60 2.53 0.00 0.00 0.01 0.22 0.67 0.16 1ml) (by 1gr, or COMPARISON PRICE 75 apricot Orange, Raspberry, Wild Blueberry, and Strawberry SELECTION Green Pepper Sauce, Garlic Pepprer Sauce and Habanero Pepper Sauce Jalapeno Flavor Smoked Table Top Soy Sauce Sauce Lee Kum Kee Sweet Tabasco" Chipotle Pepper Sauce, "Smoked Red Chilli Sauce Black Oyster chilli and tomato and thai chilli Black Oyster Sauce and Green Pepper Pepper Sauce Sauce, Chipotle Garlic Pepper Chilli, garlic mix tomato Chilli, tomato, garlic mix chilli and thai chilli MAGGI Chilli Sauce Chilli, thai chilli and Chilli Chocolate Ginger and fruits Strawberry and mix Pineapple, Wild blueberry, Chilli, tomato, garlic mix chilli LIFE Chilli HEINZ Chilli Sauce Ginger Jam" Rhubard& Ginger and Chocolate mix fruits CHOICE "Baxters Pineapple,Strawberrya and LADY's Mix fruit and Mango Chilli Sauce Jam Jam raspberry and Apricot, Beysenberry, DANISH and mix fruit Fruit Spread Strawberry, mango Apple, Barries, Grapes and MOVENPICK Jam Strawberry, Nenas, Orange, Grape, Strawberry (continued) Grape, Strawberry Olive oil and Top 3 flavours Extra light Smucker's Olive oil and Extra light (mention all flavour) FLAVOUR Jam BORGES sub-category Brand of the BRAND Spreads Olive Oil TYPE Condiments/ Sauces/ CATEGORY PRODUCT 450 150 500 500 320 400 400 400 450 510 500 g ml g g g g g g g g g in grams PACK SIZE PRICE RANGE 9.8 10.69 2.49 3.29 4.3 7.9 4.5 6.9 11.3 16.9 20.49 RM RM RM RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA 12 in 3 rows sauce item half a row with 8-9 display of the bottle's display 1 and half row with 10–15 row 3 row's with 20-25 bottle's in a Half row displayed with 5 bottle 3 in a row row 1 row with 18--20 display in a 1 row with 14 display in a row 13 as display in 1 row Total 11 in 1 row 9 bottle's in half row as a display shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE 0.02 0.07 0.00 0.01 0.01 0.02 0.01 0.02 0.03 0.03 0.04 1ml) (by 1gr, or COMPARISON PRICE 76 PRODUCT Bake Goods CATEGORY sub-category Brand of the BRAND Salty Biscuit Biscuit 5-Sweet Lagenda CHIP MORE Sweet Biscuit Julie's Sweet Biscuit Tiger Sweet Biscuit Munchy's Sweet Biscuit Jacob TYPE Peanut Butter, photograph photograph and Golden Crackers Lemon Puff, Marie, Choc Chip Chip, Cracker Biscuit, Finger Cream Less Sweet Lemon Puff, Marie, Choc Original and Hazal Nut Hazal Nut, Crunch, Less Sweet and Double Choc, Original, Butter Cream Crackers Crackers Sugar Crackers, 12 in a row display in a row. 4 shelfs with 14 display in a row with 8 Julie biscuits There was 3 shelfs Cream Crackers Crackers and Golden biscuits. Crackers and Sugar Crackers, Cream filled with tiger Tiger Sugar Cream Crackers only one row was 3 rows. Total 4 displays in 1 row. 12 in a row 10 display in a row display in a row 12 Julie's buscuit's front row. biscuits displayed in There was 7 tiger 3 rows. Total 4 displays in 1 row. Total 9 displays in shelf. Please take shelf. Please take Total 9 displays in front row of the display in the the front row of the Number of product TOTAL Number of product display in SHELF PRESENCE Tiger Sugar Crackers and Cheese. Chocolate, Fibre Low Sodium Hi-Fibre Cheese, Vegetable. Vegetable, Hi- Chocolate, Peanut Butter, Original, Hi-Cal Weetameal, Hi-Fibre, Hi-Iron, Top 3 flavours Original, Hi-Cal Vegetable, (mention all flavour) FLAVOUR 350 250 345 415 200 180 g g g g g g in grams SIZE PACK 3.45 4.15 4.29 3.8 4.9 370 RM RM RM RM RM RM packsize based on currency, in local RANGE PRICE Store Address: Mid Valley Megamall At3 Lingkaran Syed Putra, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia NB: full product information, including manufacturer, distributor and importer, is available in separate documents on the AFGC website www.afgc.org.au Store: Jusco Date collected: 5 Mar 2014 AEON/JUSCO AFGC MARKET INSIGHTS: MALAYSIA PRICE 0.01 0.02 0.01 0.01 0.02 2.06 or 1ml) (by 1gr, COMPARISON 77 (continued) Bake Goods CATEGORY PRODUCT sub-category Brand of the BRAND cracker cracker KEK CHIFFON FUJI BAKERY Daily Fresh "Bunga Raya Baking Powder" Cake Bun Bun Butter Cake Mix Baking Powder Original Original Potato, Raisin Raisin Coconut, Kaya, Potato, Kaya coconut kaya Red Bean, Coconut and Corn, Butter, Red Bean, Honey Bahulu, kaya, red beans, and PANDAN Original Honey Bahulu, coconut, PANDAN Original, Whole Wheat Wheat 3 Display in 1 Row 4 rows. Total 14 displays in 3 in a row for display 1000 300 170 400 420 400 AFGC MARKET INSIGHTS: MALAYSIA 3 Display in 1 Row 4 rows. Total 14 displays in row fo display 1/2 shelf and 3 in a 8 IN 2 ROWS 6 Original, 2 Whole for display 10 in each row rows. 8 IN 2 ROWS 400 180 14 in a row for display 300 1 row. Total 13 displays in 1 row. Total 9 displays in Total 8 displays in 4 in each Massimo raisin oatmeal Raisin Oatmeal Bun Butterscotch and wholemeal, chocoraisin and 4 rows with 10 Plain, Plain Bread, Butterscotch, a row 2 shelfs with 14 in 1 row. Total 13 displays in GARDENIA RITZ Crackers Siang cream Cracker, Siang Siang cream RITZ Crackers Cracker, Siang 1 row. Total 9 displays in Bread RITZ Vegetable, Naiyu Hi-Fibre Low Sodium Hi-Fibre Original Mini Cracker, Naiyu Vegetable, Weetameal, Hi-Fibre, Hi-Iron, Sugar Cracker, Vegetable, Original, Hi-Cal Original, Hi-Cal Vegetable, g g g g g g g g g g in grams SIZE PACK 10 in a row for display 100 photograph photograph row up for display shelf. Please take shelf. Please take 3 shelfs with 10 in a front row of the the front row of the display in the product display in crackres and Wheat crackers Top 3 flavours Number of product TOTAL Number of SHELF PRESENCE Cheese Crackers, Butter (mention all flavour) FLAVOUR Biscuits Salty Salty Biscuits Hwa Tai Salty Biscuits Jacob Salty Biscuits Julie's TYPE 4 2.8 3.79 2.9 3.5 4.2 6.99 3.95 3.4 3.39 RM RM RM RM RM RM RM RM RM RM packsize based on currency, in local RANGE PRICE 0.004 0.01 0.02 0.01 0.01 0.01 0.02 0.01 0.02 0.03 or 1ml) (by 1gr, COMPARISON PRICE 78 Snackfoods Powder Nona Glow-San sub-category Brand of the BRAND Cake Mix. Muffin,Pancake. Tudorgold Chocolate bar Kisses bar Almonds & Dark and milk chocolate White chocolate with cookies Hershey's Chocolate KitKat bites, Crunch, and Almonds & Dark milk chocolate with cookies and White chocolate Chocolate Crunch, and KitKat bites, and Barries chocolate Roasted Almond Hazel Nut, Barries and Chocolate, Pineapple Fruite&Nuts, Milk Chocolate, Roasted Almond, Chocolate" Chocolate Nestle KitKat Cadbury bar Chocolate bar Chocolate Butter Recipe, German Yellow,Devil's Food, Golden Food, Classic White, Classic Cake Mix Chocolate, Total 5 in 1 row. chocolate display 2 row's with 8 2 row with 6-7 display in full shelf 9 in a row and display 8 displays in 3 rows 3 In one row Cup Cake. Luxury,1 Strawberry Butter Cake,4 Moist 2 Sponge cake,1 4 Almonds & 1 Dark chocolate in a row 8-10 display of in a row 6-7 chocolate display 9 in a row 8x Lemon Cake Mixs Pineapple, Strawberry, Angel Supreme Lemon, 3 Display in 1 Row 8 displays in 3 rows Moist "Lemon, Chocolate, photograph photograph 3 Display in 1 Row shelf. Please take shelf. Please take 3 Display in 1 Row front row of the display in the product display in the front row of the Number of product TOTAL Number of SHELF PRESENCE (Original) Pillsbury Flavoured Butter Muffin,Chocolate Original Mix,Chocolate Luxury Cake,Strawberry Original Butter Cake Vanilla Flavoured Original Top 3 flavours Cake,Sponge Cake,Moist Butter Cake,Pinapple Original (mention all flavour) FLAVOUR Mix Cake Bakery FFM Berhad Mix Butter Cake Baking (continued) TYPE Bake Goods CATEGORY PRODUCT 200 146 25 175 1040 1000 18.25 1000 g g g g g g oz g in grams SIZE PACK AFGC MARKET INSIGHTS: MALAYSIA 9.89 11.7 6.69 8.2 12.9 3.9 10.9 4.9 RM RM RM RM RM RM RM RM packsize based on currency, in local RANGE PRICE 0.05 0.08 0.27 0.05 0.01 0.00 0.60 0.00 or 1ml) (by 1gr, COMPARISON PRICE 79 Nuts, Honey, Roasted, Berries, Fruity, Classic Fruit Carman's KELLOGG'S K DORSET CEREALS Cereal Bars Cereal Bars high fiber roasted nuts & seeds, and Original and Oats & Honey apricot, Classic, and almond Hazelnut, Dark Chocolate Blackcurrant, Chunky Organic Cereal Bars Chia Seed, Strawberry & Oat Krunch Cereal Bars crunchy Berries. 600 235 180 416 252 283 50 100 AFGC MARKET INSIGHTS: MALAYSIA in a row cereal's as a display 10 cereal's in a row. different brands. 2 rows with 10 each row Nuts, Fruity and in each row with 5 cereal were display in Oats & Honey 8 cereals display 5 in half a row Total 9 in 2 rows 2 row's where 8 5 in half a row Total 9 in 2 rows 6 in a row display as a display display 7 box in 1 row as a 6 in half row 2 Coke, 3 Apple. 4 Grape, 1 Mango, 6 in each row as a 6 in a row 150 300 g g g g g g g g g g g in grams SIZE PACK 2 Strawberry, 2 Orange, 150 3 rows with 6 in each Choki 1 row with 7 box's of 6 in half row Total 14 in 2 rows 3 in a row display in the row 8-10 chocolate Original and and almond apricot, Classic, Fruits & Nuts Nature Valley Cereal Bars Fruits & Nuts Chrispy Choco Chrispy Choco Chocolate and MARKENBURG Chocolate and Chocomilk and mentol lemon Marshmallow CHOKI CHOKI Chocolate Mix fruit, barries Mix fruit, berries, mentol and Strawberry Mango, Coke, Apple. Chocomilk Fox'x Candy Grape, Apple, Strawberry, Orange, Grape, lemon Cherry nad Paste Lot100 Candy Gummy Flavoured Cherry nad lemon 1 row with 8-10 photograph photograph 3 in a row Sour Cherry original shelf. Please take shelf. Please take Candy original front row of the the front row of the display in the product display in display of chocolate Ferrero Rocher Top 3 flavours Number of product TOTAL Number of SHELF PRESENCE bar (mention all flavour) FLAVOUR Chocolate sub-category Brand of the BRAND (continued) TYPE Snackfoods CATEGORY PRODUCT 22.9 14.99 12 8.16 10.9 10.25 1.39 2.49 4.49 11.5 48.2 RM RM RM RM RM RM RM RM RM RM RM packsize based on currency, in local RANGE PRICE 0.04 0.06 0.07 0.02 0.04 0.04 0.03 0.02 0.03 0.08 0.16 or 1ml) (by 1gr, COMPARISON PRICE 80 Beverages CATEGORY PRODUCT Lemon Juice, Orange Juice. Milk Organic Soy Country Home Guava Guava Juice, Apple Juice, Marigold Juice Soy Drinks Juice,Pink Green Guava Juice, Pink Peel Fresh Fruite Juices Juice, Juice, Prune Juice,Grape Juice,With Juice, Lemon Juice Soya Bean Milk Pulp Orrange Juice, With Pulp Orange Soya Bean Milk Juice Juice,Apple Green Guava Juice Juice,Lemon Pulp Orange Ruby red,No Ruby red, No Pulp Orrange Juice Juice,Mix Fruite Vegatble Juice, Orange Florida Juice Juice,Pineapple Fruite Juices Cherry Juice, Mix Fruite Juice, Mix and Lemon Juice Orrange Juice Cherry Juice, Pineapple Juice Juice Dimes Juice Orrange Juice and Lemon Orange Juice Juice,Lemon Juice. Tropicana with Pulp.Apple Pulp and with Pulp.Apple Juice,Lemon without Pulp and Orrange Juice without Orrange Juice Top 3 flavours fresh Juice (mention all flavour) FLAVOUR Sunkist 100% sub-category Brand of the BRAND Fruite Juices Fruite Juices Fruite Juices TYPE photograph photograph 4 Boxess in 1 Row 12 Bottle in 2 Row 8 Boxess in 1 Row 14 Boxes in 1 Row 6 Bottels in 1 Row 4 Boxess 12 Bottle 8 Boxess 14 Boxes 6 Bottel 14 Boxes shelf. Please take shelf. Please take 14 Boxes in 2 Row front row of the display in the product display in the front row of the Number of product TOTAL Number of SHELF PRESENCE 1000 1000 1000 1000 1000 1000 ml ml ml ml ml ml in grams SIZE PACK AFGC MARKET INSIGHTS: MALAYSIA 12.99 8.29 21.99 7.69 6.79 4.99 RM RM RM RM RM RM packsize based on currency, in local RANGE PRICE 0.01 0.01 0.02 0.01 0.01 0.00 or 1ml) (by 1gr, COMPARISON PRICE 81 Sabah Tea Tarik Tea Lipton The Tea TWININGS tea. BOH The Tarik Tea Tea 3 in 1 Milk tea,2 in 1 black Dilmah Tea Tea Tea,Pure Ginger Tea,Green tea Flovor Tea,Blueberry Flovor Tea,Less Sugar milk tea,Less Sugar milk tea, Less Sugar gingger tea, Black Tea Camomile and Earl grey tea. Mango, Pure peppermint, Pure Camomile, Lady Grey and earl grey tea tea, english breakfast tea Strawberry, Jamine tea, Strawberry & in 1 black tea. 3 in 1 Milk tea,2 tea Sugar gingger Milk Tea,Gingger Milk Tea,Gingger Tea, Less tea. The pappermint Ginger Tea,Green tea,Peach in a row 16 tea packs display 4 Pakets 4 Pakets 11 Boxess display in a row 11 soya juice for drink display 1 row with 9 soya 160 125 100 60 200 1000 1000 1000 250 g g g g g ml ml ml ml in grams SIZE PACK AFGC MARKET INSIGHTS: MALAYSIA Total 11 in 2 rows tea packs 1 row display with 16 4 Packets in 1 Row 4 Packets in 1 Row 11 Boxess in 1 Row soya juice for display Original The pappermint Tea,Pure 1 full row with 11 Multi-Grain and drinks Original Multi-Grain and Original displayed with 9 soya Sugar and Soya 1 full row was 2 Boxess in 1 Row Soya Brown V-SOY photograph photograph 2 Boxess shelf. Please take shelf. Please take Total 2 in 1 row front row of the the front row of the display in the product display in Original without dairy milk Plain Soya Top 3 flavours Number of product TOTAL Number of SHELF PRESENCE Soya Brown Sugar and Soya Plain Soya without Dairy Milk Soy Drinks Milk Alternative to Soya Non Dairy (mention all flavour) FLAVOUR HOME SOY Soy Drinks Marigold sub-category Brand of the BRAND Soy Drinks Soy Drinks (continued) TYPE Beverages CATEGORY PRODUCT 9.6 15.5 15.9 13.9 9.5 3.99 5.99 7.49 5.2 RM RM RM RM RM RM RM RM RM packsize based on currency, in local RANGE PRICE 0.06 0.12 0.16 0.23 0.05 0.00 0.01 0.01 0.02 or 1ml) (by 1gr, COMPARISON PRICE 82 sub-category Brand of the BRAND (Minuman Sarang Cold Beverage Olive Oil Olive Oil Olive Oil Olive Oil BORGES BERIO FILIPPO Oliva Vergine Di Olive Extra Olive Oil Extra Virgin Light Spreads Bertolli Dal NESTLE MILO 1865 Extra Olive Oil Beverage Cold Premium Beverage Cold Premium Ali Café Honey Cold Beverage Livita With Premium Burung) Polleney Premium Sport's Drink REVIVE TYPE Condiments/ Sauces/ (continued) Beverages CATEGORY PRODUCT Olive oil and Extra light mild and light Olive Oil Olive Oil Delicate Taste chocolate Milk tea Flavour original Flovour Gula batu Isotonic Drink (mention all flavour) FLAVOUR Extra light Olive oil and mild and light Olive Oil Olive Oil Delicate Taste chocolate Milk tea Flavour original Flovour Gula batu Isotonic Drink Top 3 flavours 3 in 2 rows 5 in 2 rows 4 Bottle in 1 Row 6 in a row 4 in a row 24 X 3 in a row 6 Tin's in 1 row 3 Tin's in 1 Row 3 in 2 rows 5 in 2 rows 4 Bottle in 1 Row 6 in a row 4 in a row 24 X 3 in a row 6 Tin's 3 Tin's 3 in a row a row 3 in a row 15 bottle's display in photograph photograph bottle's as display shelf. Please take shelf. Please take 4 rows with 15 front row of the display in the product display in the front row of the Number of product TOTAL Number of SHELF PRESENCE 500 500 500 500 500 250 250 250 325 1500 g g ml ml ml ml ml ml ml ml in grams SIZE PACK AFGC MARKET INSIGHTS: MALAYSIA 20.49 19.49 25.85 23.9 18.9 1.89 4.85 8.2 2.7 2.69 RM RM RM RM RM RM RM RM RM RM packsize based on currency, in local RANGE PRICE 0.04 0.04 0.05 0.05 0.04 0.01 0.02 0.03 0.01 0.00 or 1ml) (by 1gr, COMPARISON PRICE 83 (continued) Spreads Condiments/ Sauces/ CATEGORY PRODUCT COP KIPAS Chilli Sauce Imperial XO Chilli Sauce Sauce TABASCO Chilli Sauce UDANG KIMBALL Chilli Sauce Blueberry, and Strawberry SELECTION MAGGI apricot Orange, Raspberry, Wild DANISH Fruit Spread Chilli Sauce raspberry and Apricot, Beysenberry, SKIPPY Pepper Sauce and Green Garlic Pepprer Sauce and Habanero Pepper Sauce Dry compoi Sauce, Chipotle Dry compoi Pepper Sauce Garlic Pepper Green Pepper Sauce, sauce soya bean sweet Chipotle Pepper Sauce, soya bean sweet sauce Chilli chilli and tomato Chilli Chilli, garlic mix and thai chilli Wild blueberry, peanut butter Chilli, tomato, garlic mix chilli peanut butter Hazal Chocolate Pineapple Fruit Spread Hazal Chocolate WINNEY fruit grapes and mix Strawberry, Top 3 flavours Ladys Choice Pineapple Orange, Grapes and apricot mix fruits, Strawberry, (mention all flavour) FLAVOUR Fruit Spread FRANCE ST. DALFOUR sub-category Brand of the BRAND Fruit Spread Fruit Spread TYPE photograph photograph display 8 bottle in half row for 210 150 750 500 500 400 450 450 400 284 g ml g g g g g g g g in grams SIZE PACK AFGC MARKET INSIGHTS: MALAYSIA Total 8 in 1 row sauce item 8–9 display of the half a row with 11 in 2 rows a row bottle's in a row 11 in 2 rows 20–25 bottle's in a row 10–15 bottle's in 14 display in a row 3 in a row 7 in a row 2 ina row row 3 row's with 20–25 10–15 bottle's display 1 and half row with in a row 1 row with 14 display 3 in a row 7 in a row 2 ina row display jam in a row 19–20 display in a shelf. Please take shelf. Please take 2 row's with 19–20 front row of the display in the product display in the front row of the Number of product TOTAL Number of SHELF PRESENCE 24.9 10.69 10 2.49 2.49 14.9 4.9 9.35 4.5 7.99 RM RM RM RM RM RM RM RM RM RM packsize based on currency, in local RANGE PRICE 0.12 0.07 0.01 0.005 0.005 0.04 0.01 0.02 0.01 0.03 or 1ml) (by 1gr, COMPARISON PRICE 84 Store Address: Lot 34817, Jalan Batu Ambar, Taman Kok Lian, 51200 Kuala Lumpur. Baked Goods CATEGORY PRODUCT Biscuits Salty Biscuits Salty Hwa Tai Jacob Hi-Cal Cracker, Siang Siang cream cracker Naiyu Cracker, Siang Siang cream cracker Vegetable, Naiyu Vegetable, Hi-Fibre Original, Vanilla Choco, Original, Peanut, Milk. Peanut Chocolate, Butter, Cheese. Chocolate, Peanut Double Choc Original, Hazelnut, Chocolate. Cream, Mango and Cheddar Cheese Top 3 flavours Original Mini Cracker, Sugar Cracker, Vegetable, Low Sodium Hi-Fibre Weetameal, Hi-Fibre, Hi-Iron, Original, Hi-Cal Vegetable, butter & Choco Ice cream, Vanilla, Peanut Choco, Original, Blueberry Biscuits Milk, Chocolate. Oreo Sweet Peanut Chocolate, Peanut, Biscuits Cheese, Vegetable. Tiger Chocolate, Peanut Butter, Hazelnut. Sweet Munchy's Original, Less Sweet, Biscuits Sweet Biscuits Double Choc, Butter Crunch, Chipsmore Sweet Cheddar Cheese Cream, (mention all flavour) FLAVOUR Mango, Chocolate. Julie's sub-category Brand of the BRAND Biscuits Sweet TYPE Total 13 displays in 1 row. Total 9 displays in 1 row. Total 6 displays in 1 row. Total 6 displays in 2 rows. Total 4 displays in 3 rows. Total 16 displays in 5 rows. Total 6 displays in 1 row. shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE 400 180 152.4 175 200 180 180 g g g g g g g in grams PACK SIZE NB: full product information, including manufacturer, distributor and importer, is available in separate documents on the AFGC website www.afgc.org.au Store: 'The Store' Date collected: 2 Mar 2014 THE STORE PRICE RANGE 3.95 3.7 2.9 2.79 4.9 3.65 4.9 RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA PRICE 0.01 0.02 0.02 0.02 0.02 0.02 0.03 or 1ml) (by 1gr, COMPARISON 85 Butter Cream Crackers, Wholemeal Salty Massimo Daily Fresh Sunny Skico Bun's Bun's Bun's Skico Sunny Daily Fresh Massimo Bun's Mixes Bakery Mixes Bakery Mixes Bakery Mixes Bakery Mixes Fruit Cakes, Mocha Fruit Cakes Fruit Cakes, Mocha Raisin Raisin Red Bean, Potato, Coconut, Kaya, Potato, Original Fruit Cakes, Mocha Raisin Red Bean, Potato, Original Crackers Wholemeal Cream Crackers, Milk,Wheat Chocolate, Top 3 flavours Corn, Butter, Red Bean, Original, Whole Wheat Fruit Cakes, Mocha Fruit Cakes Raisin Coconut, Kaya, Potato, Corn, Butter, Red Bean, Original, Whole Wheat Purple Wheat WholeGrain with Canadian Butterscotch, WholeGrain, Wholemeal, Butter Raisin, Bran&WheatGerm, Honey Original Classic, Bakery Gardenia BBQ, Sweet Corn, Tomato Sour Cream, Vegetable, Potato Crisp Salty Biscuits Crackers Biscuits Hup Seng Biscuits Chocolate, Milk, Wheat, (mention all flavour) FLAVOUR (continued) Julies's sub-category Brand of the BRAND Salty TYPE Baked Goods CATEGORY PRODUCT 350 350 300 420 350 350 300 420 400 120 700 200 g g g g g g g g g g g g in grams PACK SIZE PRICE RANGE 3.89 3.8 2.8 3.5 4.5 4.8 2.8 3.5 3.2 2.19 13.49 3.89 RM RM RM RM RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA Total 2 displays in 1 row. Total 4 displays in 1 row. Total 14 displays in 4 rows. Total 8 displays in 4 rows. Total 2 displays in 1 row. Total 4 displays in 1 row. Total 14 displays in 4 rows. Total 8 displays in 4 rows. Total 13 displays in 2 rows. Total 5 displays in 1 row. Total 12 displays in 1 row. Total 8 displays in 1 row. shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.02 0.02 0.02 or 1ml) (by 1gr, COMPARISON PRICE 86 Snackfoods CATEGORY PRODUCT Vochelle Cadbury Tudorgold VanHouten Royal Dedolton Lot100 Sugus Chewy Candy Kopiko Mentos Chocolates Chocolates Chocolates Chocolates Candy Candy Candy Candy Candy sub-category Brand of the BRAND Chocolates TYPE Dairy Milk, Dark Chocolate Mint&Almonds, Blackcurrant, Nuts Black Forest, Whole Hazel nut and Dark Chocolate Fruit&Nuts, Whole Roasted Almonds, Whole Hazel Nuts; Dark Chocolate, Whole Sweet&Sour Mango Mixed Fruits, Blackcurrant, Sweet&Sour Mango, Sour Cappuccino, Original-Sugar free Mint, Grape, Sour Mix Mint, Mix Fruit, Grape, Sour Mix Original-Sugar free Coffee, Orange Coffee, Cappuccino, Lychee, Mint, Orange Lychee, Mint, Blackcurrant, Blackcurrant, Assorted; Fruity Ring Mixed Fruits, Strawberry Strawberry, Orange, Grape, Apple, Mango, Coke, Apple. Cashew Nut Black Forest Strawberry, Orange, Grape, Fruit&Nut, Milk, Fruit&Nut, Milk, Cashew Nut, Roasted Almonds. Milk Chocolate, Milk Chocolate, Whole Almonds & Dark Hazelnut, Mixed Mixed Nuts, Fruit & Nut, Almonds & Dark Roast Almond, Roast Almond, Hazelnut, Cranberry, Dark Chocolate Mint&Almonds, Fruit&Nut, Dairy Milk, Top 3 flavours Almonds, Hazelnuts, (mention all flavour) FLAVOUR Total 12 in 2 rows Total 8 in 1 row Total 9 in 1 row Total 11 in 2 rows Total 14 in 2 rows Total 10 in 5 rows Total 21 in 2 rows Total 5 in 1 row. Total 20 displays in 3 rows. Total 21 displays in 3 rows. shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE 150 150 150 110 150 130 150 200 175 180 g g g g g g g g g in grams PACK SIZE PRICE RANGE 2.2 3.39 2.3 3.2 4.49 3.99 8.29 9.89 4.2 7.59 RM RM RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA 0.01 0.02 0.02 0.03 0.03 0.03 0.06 0.05 0.02 0.04 or 1ml) (by 1gr, COMPARISON PRICE 87 (continued) Snackfoods CATEGORY PRODUCT Julie's Cereal Jacob's Marigold Homesoy Soyrich Nutrisoy Drinho Lipton BOH Montea Sabah Tea Super Tea Cereal Soya Soya Soya Soya Soya Tea Tea Tea Tea Tea Oat Krunch Quakers Iko sub-category Brand of the BRAND Cereal Cereal TYPE Yin, Jasmin Sui Sien, Ming Tea, Ti Kuan Cha, Assorted Oolong, S-Line Beauty, Sen Pu Erh, Liu Pau, Jasmin, Original Gold Blend, Green Tea, Tea Vanilla Yellow label tea, Green Tea, Original Original, No sugar Original-Less sugar Brown Sugar, Orginal, Original, Apple, Apricot Dark Chocolate Chunky Organic Hazelnut, Strawberry&Blackcurrant, Chia Seed, Chocolate, Strawberry Ten Grains, Rich Tea, Chips Honey Nuts, Chocolate Seeds, Oat Plus 3 Fruits, 9 Grain, Muesli, 3 (mention all flavour) FLAVOUR Apricot Original, Apple, Top 3 flavours 250 160 250 500 400 1000 1000 1000 250 250 360 416 250 270 178 g g g g g ml ml ml ml ml g g g g g in grams PACK SIZE PRICE RANGE 8.3 8.9 11.5 12.99 9.3 2.55 4.2 3.6 4.59 5.2 7.79 8.19 6.39 7.89 5.5 RM RM RM RM RM RM RM RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA Total 8 in 2 rows Total 11 in 2 rows Total 7 in 1 row Total 26 in 4 rows Total 32 in 4 rows Total 6 in 1 row Total 6 in 1 row Total 12 in 1 rows Total 3 in 1 row Total 2 in 1 row Total 8 displays in 2 rows. Total 9 in 2 rows Total 5 in 1 row Total 2 in 1 row Total 5 in 2 rows shelf. Please take photograph display in the front row of the TOTAL Number of product SHELF PRESENCE 0.03 0.06 0.05 0.03 0.02 0.003 0.004 0.004 0.02 0.02 0.02 0.02 0.03 0.03 0.03 or 1ml) (by 1gr, COMPARISON PRICE 88 Lady's Choice Chivers Steffi's Choice Smucker's Life Lady's Choice Tabasco Imperial Jams Jams Jams Jams Sauce Sauce Sauce Sauce Sauce Naturel Olive Oil Lee Kum Kee XO Sauce Basso Olive Oil Pepper Sauce and Green Pepper Garlic Pepprer Sauce and Habanero Pepper Sauce Panda Oyster Sause Dry compoi Sauce, Chipotle Dry compoi Sauce Garlic Pepper Green Pepper Sauce, mix fruits Chipotle Pepper Sauce, Fruit Salad Thousand Island, Coleslaw, Black Pepper Sour Plum, Sweet&Sour, Grape, Strawberry Marmalade, Blackcurrant Rasperry, Orange English Orange Blackcurrant, Raspberry, Strawberry, Mixed Fruit, Strawberry and mix fruits Total 37 in 3 rows Total 8 in 1 row Total 4 in 1 row Total 10 in 1 row Total 14 in 1 row. Total 11 in 1 row Total 7 in 1 row Total 10 in 1 row Total 21 in 2 rows Total 14 in 2 rows" Pineapple, Pineapple,Strawberry and Virgin (Organic) Total 3 in 2 rows" " Total 20 in 2 rows shelf. Please take photograph display in the front row of the " Top 3 flavours TOTAL Number of product SHELF PRESENCE Pure, Extra Virgin, Extra Pure, Extra Virgin, Pomace Extra Light, Extra Virgin, (mention all flavour) FLAVOUR Spreads Bertolli sub-category Brand of the BRAND Classic Olive Oil TYPE Condiments/ Sauces/ CATEGORY PRODUCT 770 210 150 250 500 510 450 340 500 750 1000 1000 g g ml ml g g g g g litter ml ml in grams PACK SIZE PRICE RANGE 10.99 24.9 15.6 6.9 5.09 16.9 11.7 8.7 13.9 25.99 35.19 47.4 RM RM RM RM RM RM RM RM RM RM RM RM packsize based on in local currency, AFGC MARKET INSIGHTS: MALAYSIA 0.01 0.12 0.10 0.03 0.01 0.03 0.03 0.03 0.03 0.03 0.04 0.05 or 1ml) (by 1gr, COMPARISON PRICE 89 AEON/Jusco Malaysia Supermarket AEON BIG nationally, which is the largest high-end department store chain with Tesco Extra Supermarket Hypermarket AEON took over Carrefour Malaysia in 2012. They operate Jusco stores Storage Group) Hypermarket 27 hypermarkets with food and grocery sections 27 47 131 Number of Stores P: +60 1-300-80-236 Selangor, Kuala Lumpur 3, Jalan SS 16/1, 47500 Subang Jaya, P: +60 3-9207 2005 Malaysia Jalan Jejaka, Kuala Lumpur, Selangor, P: +603 6287 6000 Malaysia Menjalara, 52200 Kuala Lumpur, Level 3, No.3, Jalan 7A/62A, Bandar P: +60 3 5544 8888 Stadium Shah Alam, Persiaran Sukan Contact Details AFGC MARKET INSIGHTS: MALAYSIA AEON Big is Malaysia second largest group of retailers that operates products (mainly from Japan) mainly locally sourced products, but is increasing the proportion of imported supermarkets, targeting middle to high-end income customers. They carry imported products (mainly from the UK). Carries mainly locally sourced products, but is increasing the proportion of offering products for mass market with competitive pricing. One of Malaysia largest food retailers. Operates 47 stores in key cities, imported products income shoppers, offering a wide variety of local products as well as market and is a trusted brand, with 131 stores. Cold Storage targets high under Cold Storage and Giant brands. The Giant brand targets mass Malaysia’s largest food retailer, operating hypermarkets and supermarkets Giant (The Cold Supermarket Details Name Store Format ANNEX II – KEY RETAILERS IN THE MALAYSIANS PREMIUM RETAIL MARKET 90 Bangsar Shopping Center, Kuala Lumpur The Kuala Lumpur store accounts for more than 40% of the entire city presence by turnover. They are currently interested in more health and (NOTE: not included in survey) Supermarket Supermarket 1 store at the Jason’s Food Hall has a high-end store concept with a wide range of items. Jason's Food Hall from WA, but European products are increasing largely because of lower included in survey) included in survey) (NOTE: not Jaya Grocer Grocers stores. They stock Australian product including fruit and vegetables (NOTE: not their two Australian consolidators in Melbourne. wide range of imported products and fresh produce. They buy primarily from appetite of Klang Valley residents for quality household food products., with a Supermarket grocer established in the mid 2000s to meet the discerning products accordingly. retail outlet segment: other retailers check out the offering and then order in prices. Village grocer is known as a trend setter in the Malaysian premium Village Grocer is owned by a Perth-based Malaysian with a total of 3 Village Village Grocer marketing activities, offering promotion opportunities at the front of the store. allergen free (gluten free) products and are collaborating with exporters on 10 3 75 Supermarket It is a home‑grown store that offers price-competitive products imported products that are also carries by competing stores. The Store carries largely local products, with some of the more popular one of major food retailer in Malaysia in terms of sales and number of outlets. Department store chain with supermarkets, operating 75 stores. They are The Store Number of Stores Supermarket Details Name Store Format 03-7772 6945 03-7772 6944 P: 03-7772 6943 58200 Kuala Lumpur. Off Jalan Klang Lama, 22–2, Medan Old Klang 28, (Trading As Jaya Grocer) Trendcell Sdn Bhd (544047-T) Jaya Grocer P: 03 - 2282 0633 Baru,59100 Kuala Lumpur No 1 Jalan Telawi Satu, Bangsar Village Grocer P: 03 2094 2900 Lumpur, Malaysia Bangsar Shopping Centre, Kuala Ground Floor, 285 Jalan Maarof, 59100, Jason’s Food Hall P: +60 6-283 5084 Malaysia 165 Jalan Tun Ali, 75300 Melaka, Contact Details AFGC MARKET INSIGHTS: MALAYSIA 91 Beverages, Jams, Sugar an extensive network thorughout all states. Hegner market high quality food and non-alcoholic beverages as well as exquisite specialty products throughout Malaysia. & Beverages Bickford's, Teekanne Lonbisco Sunsweet, Win Win Food, Ocean Spray, Dole, M-150, Tango, Schwartau Capri Sonne, Tudor Gold, Quaker Hershey’s, Smuckers, Key Brands E: wmh@srimanisan.com P: +604 955 6063 07100, Pulau Langkawi, Malaysia Makim Padang Matsirat Jalan Kuala Muda 2, Rumah Kedai P: 604-5012 525 Pulau Pinang, Malaysia. Seberang Perai Tengah, 14100 Bukit Minyak, Jalan Perindustrian Bukit Minyak, 727, MK. 13, P: +603 5569 1848 Selangor Darul Ehsan, Malaysia 40150 Shah Alam, Hicom Glenmarie Industrial Park, No. 6, Jalan U1/14, Section U1, P:+60 3-7966 0288 Petaling Jaya, Selangor, Malaysia 74 Jalan Universiti, Seksyen 11, 46200 Contact Details AFGC MARKET INSIGHTS: MALAYSIA Beverages, Condiments Beverages manufactured products. Hegner Fine Foods Canned fruit/vegetables, in Bukit Minyak. They distribute imported and locally Snackfood, Baked Goods, TSM are a marketing and distribution company headquartered Malaysia (TSM) Confectionery Snackfood, Chocolate, Network Foods are a distribution and marketing company, with as the pet food category and marketing teams for food and non-food products as well and back office services through well-trained logistics, sales co-packing, transportation, selling, marketing, merchandising, party logistics services that include importation, warehousing, ambient, chilled or frozen. They provide full agency and third all Product Types Teikk Senn Network Foods It is a fast moving consumer product in all channels in most DKSH Malaysia countries in Asia, whether food products or non-food products, Details Name ANNEX III — KEY DISTRIBUTORS IN THE THAI PREMIUM RETAIL MARKET 92 SOCMA Trading (M) Sdn Bhd is a medium size fast moving consumer products trading company in Malaysia. They supply SOCMA Trading Sdn. Bhd. with a focus on FMCG products in particular snack foods & Sales Sdn. Bhd. and confectionery. Inbisco is a marketing, sales and distribution company Inbisco Marketing hypermarkts, supermarkets, and convenience stores mainly. Details Name Biscuits, other snackfoods Chocolate, Confectionery, Beverages Confectionery, Snackfood, Product Types Kopiko, Danisa Mentos, Jia Duo Bao Key Brands P: +603-51921386 Ehsan, Malaysia 40400 Shah Alam, Selangor Darul Tengku Ampuan, Lot 22 Lion Industrial Park,Persiaran E: wmh@srimanisan.com P: +604 955 6063 07100, Pulau Langkawi, Malaysia Makim Padang Matsirat Jalan Kuala Muda 2, Rumah Kedai Contact Details AFGC MARKET INSIGHTS: MALAYSIA 93 Lexis Hotels & Resorts is a local company providing professional management service for hotels and resorts. It is growing rapidly and hopes to have at least 10 hotels under its belt by the year 2015. They currently operate 3 resort hotels. The Group is a diversified entity engaged in many businesses and part of it are: Hotels, Resorts, Vacation, Property Investment and Development, Food & Beverage. Founded in 1997, Secret Recipe made its mark, renowned for its extensive range of fine quality gourmet cakes. It has since evolved to become one of the fastest growing lifestyle cakes and café chain. Lexis Hotels and Resort Berjaya Food Bhd. Secret Recipe Public listed company and a member of The Sunway Group of Companies in Malaysia, the Kuala Lumpur based Sunway International Hotels & Resorts’ in Malaysia, Cambodia and Vietnam. The Legend Management Group (LMG) provides management expertise services to companies in the field of hospitality, including hotels and resorts, hospitality education, office management, shopping complex management, timeshare management and other areas related to the hospitality industry. Sunway Hotels Group The Legend Group Secret Recipe Cakes & Café's concept can be found in prime urban locations and shopping malls in major cities in the region including Singapore, Kuala Lumpur, Jakarta, Bangkok, Manila, Brunei, Shanghai. Details Name 9 hotels and resorts 300 outlets Kenny Rogers, Starbucks, Krispy Kreme, Wendy’s, papa John and Rasa Utara food chain. Berjaya Hotels and Malls. Brands P: (+60-3) 4044 4309/10 33rd Floor, Putra Place 100 Jalan Putra 50350 Kuala Lumpur, Malaysia P: +60 3-7492 8000 Persiaran Lagoon, Bandar Sunway, 46150 Petaling Jaya, Selangor, Malaysia No. 42, 1St Floor, Jalan Ss 25/28, Taman Mayang, Petaling Jaya P:+60 3-2149 1999 Berjaya Times Square, Level 12 (East Wing), No. 1, Jalan Imbi, Wilayah Persekutuan, 55100 Kuala Lumpur, Malaysia P: 603 4042 4322 6 03 2771 3322 31st Floor, Sunway Putra Tower, 100 Jalan Putra, 50350 Kuala Lumpur, Malaysia Contact Details AFGC MARKET INSIGHTS: MALAYSIA Premium table sauce, tea, jams, beverages Premium table sauce, tea, jams, beverages Premium table sauce, tea Premium table sauce, tea, beverages Premium table sauce, tea, bread mixes, jams, beverages Product Types ANNEX IV — KEY PLAYERS IN MALAYSIAN PREMIUM HORECA MARKET 94 excise duty, sales tax, and service tax Department, Ministry of Finance Malaysia Collection of indirect taxes such as customs duty (import and export), Produces organic certificates Sets labelling and packaging standards Royal Customs and Excise Agriculture Marketing Authority 3P The Ministry of Agriculture’s Food and affairs, laws and education within the country Malaysia (JAKIM) Halal certification Standardising the legal and administrative aspects relating to Islamic Department of Islamic Development Advisory services to assistance with compliance MOH responsibility www.customs.gov.my/index.php/en www.moa.gov.my/ www.halal.gov.my/v3/index.php/en/list-of-approved-islamic-bodies Recognised Halal Certification Bodies: www.islam.gov.my/en sis2.moh.gov.my/fosimv2/HOM/frmHOMPage.aspx Food Safety Act: being the relevant legislation Laboratory testing functions are in the process of being brought Responsible for food safety in entire food chain, with the ‘Food Act 1983’ www.moh.gov.my/english.php Safety and Quality Division (FSQD) www.miti.gov.my Website Ministry of Health (MOH) with its Food Import licensing Policy formulation and implementation Ministry of International Trade and Industry (MITI) Responsibilities Government Body ANNEX V — KEY GOVERNMENT BODIES AFGC MARKET INSIGHTS: MALAYSIA 95 Kuala Lumpur Kuala Lumpur Kuala Lumpur Malaysia International Food & Beverage Fair Malaysia International Food Processing & Packaging Malaysia International Halal Showcase yearly yearly yearly Frequency global halal products Trading platform for sourcing and selling of bakery equipment Packaging, labelling, food processing & Covers all food products and food technology Details aseantariffs.austrade.gov.au/tariff-finder https://www.dfat.gov.au/fta/mafta/factsheets/important-notice-importers-and-exporters-doo-coo.html http://www.austrade.gov.au/Export/Export-Markets/Countries/Malaysia/Industries/Food-and-beverage#.U2nGWPmSyHM http://www.halal.gov.my/v3/index.php/en/list-of-approved-islamic-bodies http://fsis2.moh.gov.my/fosimv2/HOM/frmHOMPage.aspx Austrade Tariff Finder Certificate of Origin/Declaration of Origin Labelling Halal Certification Bodies Food Safety Information System — Ministry of Health AFGC MARKET INSIGHTS: MALAYSIA Link www.mihas.com.my malaysiapack.com.my www.mifb.merebo.com Website Subject ANNEX VII – USEFUL LINKS Location Trade Show ANNEX VI — MAJOR FOOD AND BEVERAGE TRADE SHOWS IN MALAYSIA AFGC MARKET INSIGHTS: MALAYSIA ANNEX VIII — SOURCES OF FURTHER INFORMATION INDUSTRY ASSOCIATIONS Australian Food and Grocery Council (AFGC) The Australian Food and Grocery Council (AFGC) is the leading national organisation representing Australia’s food, drink and grocery manufacturing industry. W: www.afgc.org.au Contact Details: Level 2, Salvation Army Building, 2–4 Brisbane Ave, Barton ACT 2600 P: 02 6273 1466 F: 02 6273 1477 Australian Chamber of Commerce and Industry (ACCI) ACCI is Australia's largest business association, speaking at a national and international level on behalf of the nation's peak State and Territory Chambers of Commerce and Industry and National Industry Associations from all sectors of the economy. W: www.acci.asn.au Contact Details: ACCI Canberra Commerce House, Level 3, 24 Brisbane Avenue, Barton ACT 2600 P: 02 6273 2311 F: 02 6273 3286 E: info@acci.asn.au Australian Industry Group (Ai Group) The Ai Group is a peak industry association in Australia which represents the interests of businesses in an expanding range of sectors including the food industry. W: www.aigroup.com.au Contact Details: Sydney 51 Walker Street, North Sydney NSW 2060 Postal Address: PO Box 289, North Sydney NSW 2059 P: 02 9466 5566 F: 02 9466 5599 96 Department of Foreign Affairs and Trade (DFAT) DFAT provides foreign, trade and development policy advice to the government and works with other government agencies to coordinate Australia’s global, regional and bilateral interests. W: www.dfat.gov.au Contact Details: P: +61 2 6261 1111 F: +61 2 6261 3111 Export Council of Australia (ECA) The ECA is the industry body for the Australian export community. It supports sector specific associations that represent business engaged in international trade and makes representations to and on behalf of exporters to decision makers. W: www.export.org.au Contact Details: Export House, Level 2, 22 Pitt Street, Sydney NSW 2000 AFGC MARKET INSIGHTS: MALAYSIA R.G. Casey Building, John McEwen Crescent, Barton ACT 0221 Australia P: 02 8243 7400 E: info@export.org.au F: 02 9251 6492 Food Innovation Australia Limited (FIAL) FIAL is an industry-led, government funded initiative to accelerate commercially-driven collaboration and innovation in the Australian food industry. W: www.fial.com.au Contact Details: S6 Bld2 Tech Enterprise Ctr., La Trobe Uni 2 Research Av., Bundoora VIC 3086 P: 03 9479 6043 E: info@fial.com.au 97 AUSTRALIAN TRADE CHAMBERS AND STATE GOVERNMENT OFFICES Australian Trade Commission (Austrade) The Australian Trade Commission in Malaysia provides information, advice and services for Australian exporters. AFGC MARKET INSIGHTS: MALAYSIA W: www.austrade.gov.au Contact Details: Austrade Kuala Lumpur Australian High Commission, 6 Jalan Yap Kwan Seng, Kuala Lumpur 50450 P: +60 3 2782 5600 F: +60 3 2141 8592 New South Wales Trade & Investment W: www.business.nsw.gov.au Contact Details: Australia Level 47, MLC Centre, 19 Martin Place, Sydney NSW 2000 P: +61 2 9338 6600 F: +61 2 9338 6950 E: business@business.nsw.gov.au Department for Manufacturing, Innovation, Trade, Resources and Energy — South Australia W: www.dmitre.sa.gov.au Contact Details: Level 9, The Conservatory, 131–139 Grenfell Street, Adelaide, South Australia 5000 P: +61 8 8303 2400 F: +61 8 8303 2410 E: dmitre@sa.gov.au 98 Victorian Government Business Offices (VGBO) W: www.business.vic.gov.au Contact Details: CBD — Inner Melbourne Region 121 Exhibition Street, Melbourne VIC 3000 E: information.innermelbourne@dsdbi.vic.gov.au Malaysia Suite 23.1, Level 23 Menara IMC, 8 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia Tim Dillon, Commissioner to South East Asia P: +60 3 2055 1502 Department of State Development — Western Australia W: www.dsd.wa.gov.au AFGC MARKET INSIGHTS: MALAYSIA P: (+61 3) 9651 9239 F: (+61 3) 9651 9505 Contact Details: 1 Adelaide Terrace, East Perth, Western Australia 6004 P: +61 8 9222 0555 F: +61 8 9222 0505 Trade and Investment Queensland (TIQ) W: export.qld.gov.au Contact Details: ASEAN Contact ANZ Tower, 16th Floor, Jl. Jend Sudirman Kav 33A, Jakarta Hoessein Salim, Trade and Investment Commissioner P: + 62 21 5790 5620 99 www.afgc.org.au