The Family-run Company Proves
Transcription
The Family-run Company Proves
decorative concrete Today Coughlin Concrete Puts a New Spin on a Traditional Material The family-run company proves that quality is all in the details If yawn-inducing curbs and sidewalks come to mind when you hear “concrete,” it’s time to rethink those old-school ideas. More than just a functional tool for creating strong building components, concrete is now an in-demand material that’s revolutionizing home design and decoration. And leading the charge in this scorching hot movement is Coughlin Concrete, LLC. The father-son team of Mike Coughlin, Sr. and Michael Coughlin II has introduced West Central Ohio to a whole new world of possibilities when it comes to concrete: stamped surfaces, creative patios, artistic steps, and much more. If there’s an area of your home that’s begging for revitalization, they’ve got a concrete answer for you. It’s always been the answer for Mike, a Columbus native who started working for concrete contractors in the area after high school. A job at Honda prompted a relocation to Bellefontaine, but in 2004, he went back to his concrete roots and decided to launch Coughlin Concrete. As it turns out, those roots extend back multiple generations. Mike’s father worked for Anderson Concrete 6 in Columbus for 41 years, and he encouraged his son to get his feet wet in the industry by hiring on with contractor friends of his during summer breaks. “That’s where my love for concrete was established,” Mike says. “And it’s just grown from there.” Step 1 - Preparing poured concrete for stamping Michael followed in his father’s and grandfather’s footsteps by shadowing his dad from a young age. When Mike went to a job site, so did little Michael. He helped with age-appropriate jobs Step 2 - Adding secondary color at every stage, all the while absorbing family values like hard work, patience, and attention to detail. He officially came on board as a summer worker when he started high school, nudging his dad in the direction of innovation and staying on top of advancements in the many uses of concrete. “The ability to turn concrete into a work of art truly prompted Michael to fall in love with the Step 3 - Stamping concrete trade,” his dad says. This combination of talents has resulted in a company that boasts decades of experience—plus fresh ideas and progressive techniques that ensure clients get the best of both worlds. They’ve kept pace with changing technologies, harnessing tools like decorative concrete Today Step 4 - Power washed and sealed Ashlar tile pattern overlays are one example of decorative concrete work art of decorative concrete is driving the entire building industry.” Facebook and a web presence to keep current and potential customers informed of their concrete options. And although theirs is a traditional trade, Mike appreciates that his son is always on the lookout for the latest and greatest concrete processes to benefit their clients. As a custom flatwork concrete company, Coughlin Concrete specializes in patios, driveways, and concrete overlays. Other services include sidewalks, steps, garage and basement floors, and anything else that requires expert flatwork concrete. Mike characterizes his business as more than a concrete company, however. “We offer complete backyard entertainment,” he explains. “That means stacked stone walls, stone face resurfacing, patio fireplaces—whatever helps you maximize the enjoyment of your yard, we can do.” Their expertise in decorative concrete puts them on the building and remodeling industry’s cutting edge. “Concrete is being used more than any other building product,” Mike says. “Concrete countertops, furniture, micro-topping floors—the Whatever services clients are in the market for, first-timers who stick around to watch the work And thanks to Coughlin Concrete, of Coughlin Concrete are blown West Central Ohio has premiere away every time by the level of access to the detail required. “They’re industry’s best. always surprised at how Among the much of an art this truly company’s most is,” Mike says, “and how hatever much detail goes into popular services is stamped concrete, doing it right. Making a services which gives project look good is not clients are in as easy as showing up customers the look and feel of high-end, and pouring concrete. the market natural materials There’s an artistic side for, firstwithout the hassle to presenting a quality timers who of vegetation project.” control and yearly stick around maintenance. (See The company’s focus to watch the sidebar for on detail-oriented work Coughlin more on stamped means that private concrete.) Patios— Concrete work homeowners are their in a wide array primary customer base. are blown of shapes, colors, And because Mike is an and patterns—are admitted perfectionist, away every another popular Coughlin Concrete time by the service because they employs a small crew— level of detail rather than a swarm transform a yard into another living of workers—so the required in space. Even better, Coughlins can monitor concrete. that living space is every aspect of the job. durable, versatile, and That means plenty of low-maintenance. on-site time for both Mike and Michael. Of course, there’s also plenty of “We’re on every project,” Mike demand for practical yet beautiful insists. “We don’t bid projects steps, walkways, driveways, and we don’t physically work on, and sidewalks—all of which increase that element is a huge part of curb appeal, as well as add value to what separates us from other your home. contractors.” W decorative concrete Today 7 The Creative Side of Concrete Never heard of stamped concrete? This innovative method is gaining legions of fans thanks to its ability to transform plain old concrete into something spectacular—and is one of the services that Coughlin Concrete is best known for. Stamped concrete, which is designed to resemble brick, slate, flagstone, tile, or wood, offers a virtually endless selection of colors and patterns and often is chosen to blend with other stone, tile, or natural elements. It takes a skilled team to put all of the pieces together, and none is better than the Coughlin team. The Coughlin Family - Mike, Alayna, Teresa, Alexa, Mitch & Michael They’re obviously doing something right. Coughlin Concrete has earned an A+ rating with the Better Business Bureau while regularly bidding projects in the $30,000-plus range. Not that the company dismisses smaller jobs. Mike explains their goal is always to dazzle clients with quality and craftsmanship—not to make as much money as possible. “The best part of our job, hands down, is the outcome,” he says. “Being able to sit back after everything is finished and see a piece of work that’s not only designed and executed to perfection, but also loved by the customer, is priceless. There’s no better feeling than leaving a job with a happy customer and a referral.” To help get things started on the right foot, Coughlin Concrete has implemented something called the 7-Point Project Concept Consultation process. This course of action, used during the bidding process, has been a real game changer for the company, according to Mike. The idea behind the 7-Point process is to lay out in front of potential customers all of the details and prices associated with their project, allowing them to make a decision without going through the time- and energy- 8 Mike & Teresa Coughlin Returning From Vacation sucking process of “shopping a price.” The consultation includes gathering every detail about a project over the phone and then using that information to bracket the project within an estimated price range. “Because they already have a good feel for what’s going to take place, we can then meet face to face with the customer and not blow them away with details and prices,” Mike says. This approach puts the focus where it should be: on the exceptional product Coughlin Concrete creates for every client. “We’re the best—not the cheapest, but the best,” Mike promises. “We deliver superior value for every dollar you invest.” For a 7-point project concept consultation to install decorative concrete in your outdoor area, contact Coughlin Concrete at 937-844-3139 or visit them online at www.coughlinconcrete.com. decorative concrete Today Mike says the difference between his company and the competitors can be found in the process that produces these durable works of art. First, to give their stamps a more natural look, Coughlin Concrete uses multiple variations of color, giving each project its own unique look. Before they stamp, a basket roller tool separates the aggregate and cream from the concrete mix. “Doing so makes the finished texture look much cleaner,” Mike says. But it’s the post-stamping period where the company really shines. Mike explains that during stamping, areas of the concrete will “squish,” leaving uneven joints and edges. The crew takes care of that by cleaning those joints and edges, getting on hands and knees to make sure each line looks natural and clean. They do the same for all of the little cracks created by the violent stamping action. “While concrete is still in a plastic state, we use hammers to pound those cracks back in, sealing and hiding them forever,” Mike states. When they’re satisfied, the team applies two or three coats of sealer on every stamp. The reason? Multiple coats produce an even shine and make the secondary colors stand out. It’s a lot of work, but it’s worth it, Mike says. “Most other contractors don’t do these things, but our clients are worth the extra effort.”