Global Direct Entry
Transcription
Global Direct Entry
3/18/2016 Global Direct Entry What is GDE? • An innovative means to drive efficiencies and cost savings within an importers’ supply chain, benefitting both you and your customers located throughout the country • GDE components: • Offshore sourcing • Logistics • Customs brokerage • USPS final mile delivery • Who Benefits? • Your customers • Your bottom line • Your ability to compete-speed to market 1 3/18/2016 How does it Work? GDE Life Cycle • Pick up parcels from offshore customers • Print labels and postage using USPS Global Shipping Software or PC Postage equivalent • Consolidate parcels‐by air or sea • Arrive at destination and clear customs (no duty for parcels valued at $200 or less going to 1 addressee) • Hand over parcels to the USPS for final delivery 2 3/18/2016 GDE Qualifiers • • • • • • • Offshore product sourcing Finished products Offshore product labeling and packaging Online selling platform Business to consumer shipper Minimum of 100 packages per shipment Ship one to many USPS Partnership Benefits • USPS Qualified GDE Partners • One predictable price • No residential surcharges • No fuel surcharges • No dimensional weight charges in the US Transit Times GDE Business Impact • Asia/USA‐ 5 to 7 days (FCM/PM) • Europe/USA‐ 3 to 5 days (FCM/PM) • South America/USA‐ 3 to 5 days (FCM/PM) Other Benefits • Reduce overheads • Warehousing costs • Inventory carrying costs • Distributor mark ups • Customized logistics (air/sea) • Enhances the customer experience • Does not require large volumes 3 3/18/2016 Typical Supply Chain -$200,000 -$5,000 -$1,000 -$1,000 -$1,000 Acquisition & Storage & Inventory Inventory 10,000 units Transportation Insurance Turnover Carrying Cost Sold @ $50 ea. + -$208,000 ( -$1,000 x 90 Days ) = -$298,000 $500,000 Factory‐Direct to Consumer -$200,000 -$5,000 -$10,000 -$1,000 -$1,000 -$1,000 Acquisition & Storage & Inventory Inventory 10,000 units Transportation Insurance Turnover Carrying Cost Sold @ $50 ea. -$210,000 -$208,000 + -$1,000 ( -$100 90 Days ) x 15 = -$211,500 -$298,000 $500,000 4 3/18/2016 Global Direct Entry Network Model Pure freight move. Not for GDE. Global Direct Entry Network Model The perfect scenario for GDE is when the USPS is used for US distribution to US consumers. 5 3/18/2016 Global Returns Solutions Cross-border rewards can be tremendous 6 3/18/2016 Importance of returns on buying behavior USPS procured the below research to determine the size of the international returns market going back to the US, and to determine how US return policies and solutions affect the purchasing behavior of buyers in Canada. • Colography Group Survey of US exporters • Aeffcet Inc. Survey of regular online buyers in Canada Key Findings: International consumers consider the return policy prior to purchasing from a US merchant Canadian consumers would purchase more from US merchants if free or reduced-priced returns were offered Importance of returns on buying behavior Survey Says... 27% of active online Canadian consumers returned at least one item purchased online within the last year 78% indicated that the return policy was somewhat influential or very influential in their purchase decisions When Asked… If a US-based company offered a free return label either upon request or within the original shipment, How much more likely would you purchase from that company? 33%-44% said “much more likely” (respectively) Would your use of that company increase, decrease etc.? 15%-25% responded “increase a lot” (respectively) 7 3/18/2016 Understand consumer expectations Consumer expectations in European markets • China/ Asia, Latin America may have lower needs to return fashion items • Europe: some countries are used to high rates of returns for fashion items 8 3/18/2016 USPS developing Return services to fill those gaps • USPS International Returns stimulates cross-border B2C trade – increasing U.S. merchant exports. • Hassle-free returns and a clear returns policy lead to repeat business • Return policies are directly influenced by the value of merchandise and the cost of return shipping • …it doesn’t make sense to pay $30 in return shipping on a $50 or $100 item International Merchandise Return Service (IMRS) 9 3/18/2016 IMRS is easy to use Especially for on-demand generation of return labels and customs declarations. 1.a. Overseas customer initiates the returns process on the US seller’s website… 2. … is then redirected to the USPS Returns web application … 3. … application generates a returns label and customs declaration that is emailed or printed by the user. 1.b. US Seller’s call center receives call from a customer wanting to return a product … www.uspsreturns.com Benefits of IMRS • IMRS will broaden your customer base by enabling returns from top export markets throughout Europe and Asia. • IMRS Rebates, as part of the GEPS offering, will stimulate international sales by greatly reducing the cost of international returns. 10 3/18/2016 Consolidated Returns for European markets: planned features Parcel shop drop off locations throughout Europe Consolidation, resell, special handling Commercial freight to U.S., GDE into USPS Mail Processing MRS or Global Direct Entry Easy to use, benefits Consolidated international returns services will provide lower cost options and greater flexibility by offering: • One-stop shop for European returns • Various returns handling solutions (consolidate low value items, recycle, resell on marketplace) • High quality service from experienced provider • Economies of scale due to batch shipment as opposed to single piece return 11 3/18/2016 Questions? Contact a Global Sales Rep by emailing: GlobalBusiness‐Sales@USPS.Gov 12