Lily`s Hope - WCA Hospital

Transcription

Since 1885, The Heartbeat Of Our Community
NewsLink
January/February 2011
Lily’s Hope
Zonta Club Leads Effort To Help Local Women
Lily Olson could not believe that her
friend, who lost her hair while undergoing cancer treatments, could not find
a suitable wig locally. Feeling empathy
for her friend’s anguish, Lily realized
she needed to do something to rectify
the situation and brought the issue to
her Zonta club friends. Hence, it follows that Lily’s Hope was born.
On Tuesday, November 19th, Zonta
members, WCA leadership and employees, and community supporters
gathered together to officially open
Lily’s Hope-a Center sponsored by
Lily’s Hope inspired by Lily Olson (above)
the caring ladies of the Zonta Club of
Jamestown in partnership with WCA Hospital that serves women
diagnosed
with cancer or any other medical condition that caused them to lose their
hair with a free wig, cap, turban or scarf. (Cont.Page 4)
N e w s I n B r i e f -Demolition Nearing
Completion on WCA South Building. Demolition is
nearing completion on the WCA Hospital South Building
on Prather Avenue that will make way for our new 18,000-square-foot
Emergency Department. Featuring a 21st-century design and twentyeight private treatment rooms, our new Emergency Department will
maintain and enhance the quality of care for which WCA is locally
known and nationally recognized.
An architectural rendering of the future state-of-the-art
Emergency Department at WCA Hospital
Capital Campaign
Reaches 80% of GOAL
These are exciting days at WCA as our Sharing
the Gift of Health: The Capital Campaign for Our
New Emergency Department
continues to make
great strides. To date, thanks to the generosity of
many individuals, businesses, organizations, and
foundations, WCA is pleased to announce that we
have reached 80% of our capital campaign goal
by securing over $13.3 million dollars in gifts,
grants, and pledges toward our $16.5 million
dollar goal.
On Saturday, November 6th, WCA hosted a
Dinner Event to benefit Sharing the Gift of Health
at the historic Athenaeum Hotel inside Chautauqua
Institution. Guests enjoyed a delicious dinner and
a special program which featured patient and family testimonials, along with our campaign video.
At the end of the evening, Brenda Ireland, WCA
Hospital Board of Directors Vice Chair, announced
that the dinner event had raised $180,000!
See CAPITAL CAMPAIGN on Page 5
WCA NewsLink, - January/Febraury 2011
A Message From Betsy T. Wright, President/CEO
Dear Friends,
During the holiday season, we are filled with the spirit of giving, the
importance of family and friends, and a sense of healing, renewal and new
opportunity. Our spirit of caring lives throughout the year in the healing touches,
encouraging smiles and kind words from our physicians, employees, and volunteers—
qualities that have become the hallmark of the spirit of WCA.
WCA Hospital has been woven into the fabric of our community for 125
years, creating a culture of caring that reassures our patients that we are always here
for them. From our humble beginnings to the present, we have never wavered from
our mission of improving the health and well being of those we are so privileged to
serve. To everyone, thank you for your spirit of kindness. Your dedication and
support is truly appreciated.
May these days be filled with joy, peace and hope for the New Year for you,
your family and your friends.
Happy Holidays,
Congratulations to our Employees of the Month, Janice Odrzywolski, Kerrin Bloomquist, Maribel Vega,
Pamela Paciorkowski, Jeffrey Armentrout, Sandra Dole and Julie Morton.
2
Appointments
WCA Announces New Board Members
WCA Names Bert Rappole, MD
WCA is pleased to announce the
appointments of two new members who join
the hospital’s Board of Directors. The new
board members are Anna M. Dibble, Director
of Quality at Cummins Inc., and Lyndon
Gritters, MD, board certified radiologist on
staff at WCA.
“We are delighted that Anna and Dr.
Gritters have joined our hospital Board,” said
Judy Burgett, WCA Hospital Board Chair.
“Both individuals bring a wealth of valuable
business and healthcare experience and we
are confident they will make a substantial
Anna M. Dibble
contribution to the strategic direction of WCA
Hospital.”
“We are proud of our 125-year tradition
of delivering the highest quality of care and
welcome the leadership of our new board
members who will be instrumental in shaping
the future of WCA Hospital,” adds Betsy
Wright, WCA President/CEO.
Ms. Dibble holds two Master degrees. She
received a Master of Business Administration
from Gannon University, Erie, Pennsylvania,
and a Master of Science in Manufacturing
Management and Engineering from GMI
Engineering and Management Institute,
located in Flint, Michigan. She received her
Lyndon Gritters, MD
undergraduate degree from Pennsylvania
State University, University Park, Pennsylvania. She is currently employed
at Cummins Inc., located in Lakewood, New York, as the Director of
Quality and has spent the last 19 years of her career working in various
positions at Cummins - Jamestown Engine Plant. Anna resides in
Lakewood, New York with her husband, Scott, and their two daughters,
Alanna and Kylee.
Lyndon Gritters, M.D., is triple boarded in Radiology, Nuclear
Cardiology, and Nuclear Medicine. He received his medical degree from
the University of Iowa College of Medicine, and was inducted into the
AOA Honor Medical Society. Dr. Gritters trained in Internal Medicine
and Nuclear Medicine at the University of Michigan Medical Center and
in Diagnostic Radiology at the M.D. Anderson Cancer Center, Houston,
TX. His office, Jamestown Radiologist, is located on East Fifth Street,
Jamestown, New York. Dr. Gritters resides in Lakewood, New York, with
his wife, Melanie, and has two grown sons, Andrew and Sean.
Medical Student Education Director
Photo Caption: Ashley Pence, third year medical student enrolled at
LECOM – Lake Erie College of Osteopathic Medicine & School of
Pharmacy, spends a portion of her third year clinical rotation time with
Tariq Khan, MD, board certified pediatrician on the medical staff at WCA
Hospital, participating in all facets of pediatric patient care. Seated, Ashley
observes pediatric patient, London Hamilton, alongside Bert W. Rappole,
MD, Director of Medical Student Education at WCA Hospital (standing
left); and Dr. Khan.
Bert W. Rappole, MD, has been appointed Director
of Medical Student Education at WCA Hospital.
In his new role, Dr. Rappole will facilitate clinical
rotations for students currently enrolled in their third
and fourth year of medical school. This will allow
future physicians an opportunity to participate in
clinical education alongside practicing physicians on
the medical staff at WCA Hospital.
As Director, Dr. Rappole will facilitate the
placement of each student to ensure the experience
meets the guidelines of the affiliate institution. The
Medical Education Program at WCA has rotations
available in: family practice, internal medicine,
general surgery, obstetrics and gynecology, emergency
medicine, anesthesiology, urology, cardiology,
nephrology, neurology, oncology, occupational health
medicine, ophthalmology, pathology, pediatrics,
psychiatry, and radiology.
Dr. Rappole is also available to assist nurse
practitioner and physician assistant students that have
interest in a clinical rotation with physicians at WCA
Hospital and in the Jamestown community.
See RAPPOLE on Page 4
Visit Us On The Web . . . www.wcahospital.org |
3
FAST FACTS
Lily’s Hope
From Page 1
Voted Your Favorite Hospital!
WCA Hospital was voted the #1
Favorite Hospital in Chautauqua
County by regional consumers for a
fourth consecutive year! Congratulations to everyone for providing awardwinning care and first class service to
our patients.
Fight Flu Season
Cover your sneezes and wash your
hands frequently with warm water Lily Olson, second from left, is joined by Richard Kimball, Sylvia
and soap for 20 seconds. If you do not Stenander of Zonta; Betsy Wright, Judith Burgett, and Toni DeAngelo from
have access to water, use an alcohol- WCA; and Lynn Jordan of Zonta; to cut the ribbon officially opening
Lily’s Hope, a boutique for women diagnosed with cancer or any other
based hand sanitizer. Stop germs, stay medical condition in need of a wig, cap, turban or scarf, free of charge.
healthy. Adults of all ages should get a
flu vaccine. Flu shots are still available “We understand the impact that major surgery,
for WCA medical staff, employees, chemotherapy or radiation therapy treatments
and volunteers by calling the
Oc- can have on a patient’s physical and emotional
cupational Health Office at 664-8165.
We’re OPEN! The WCA Center For
Orthopedics, Sports Medicine &
Rehabilitation A new modern Center
bringing together one team for 24/7
orthopedic care, sports medicine,
physical therapy, occupational therapy,
and speech and hearing services located at 31 Sherman Street Building.
Front door parking. To schedule an
appointment, call 664-8400. Open
House Coming in Early 2011!
NEW HR Online System
NEW online employment system
replaces paper applications--making
applying for a position easy for job
seekers. To apply online, go to wcahospital.org, select Career tab, click
Employment Opportunities.
Honorable Mention!
The WCA Hospital Chautauqua
evCounty Witness Project¾an
idence-based, culturally competent
and faith-based breast and cervical
cancer education and screening program -received Honorable Mention in
the Hospital Association of New York
State (HANYS) New York State’s
Hospitals: Transforming Lives And
Communities Economic and Community Benefit Report, September
2010 Edition. To receive a copy of
report, call WCA Public Relations at
664-8614.
4
strength,” says Betsy. “Healing is more than
just a medical journey; it’s an emotional one
as well. Today, we partner in Zonta’s mission
to advance the status of women by touching
their lives at a time when they need our support.
Together, we promote health and wellness by
providing a special place that gives women
renewed self-assurance and self-confidence
during and after medical care.”
Sylvia Stenander, Zonta’s Area Director,
was on hand to discuss the effort. She said
Lily’s Hope, located at the WCA Cancer
Treatment Center, is “dedicated to helping
women feel better during a difficult time in
their lives.” Although, Sylvia said, Zonta
Clubs work to advance women worldwide, she
said they lacked a place with affordable wigs
in Jamestown until WCA and Zonta teamed
up with others in the community to offer the
service.
BOCES cosmetology students cleaned
donated wigs, and local artist Vicky Reding
painted sections of the Center and donated
pictures to hang. Area stylists have agreed to
style the wigs for free once a women selects
an appropriate wig.
“We extend our heart-felt gratitude to the
women of Zonta,” said Betsy.
To learn more about Lily’s Hope, or to
schedule an appointment for a fitting, contact
Toni DeAngelo, R.N., Community Health &
Wellness Director at WCA, at 664-8677.
Rappole
From Page 3
Local high school students or college
students with an interest in health science
may also contact Dr. Rappole to request an
observership experience.
“We are very pleased that Dr. Rappole is
serving in this important role,” said Betsy
T. Wright, WCA President/CEO. “His
knowledge and skills as a physician will
prove invaluable in developing our program.
As Director, he will further strengthen our
Medical Education Program as we cultivate
new traditions that enable our hospital
to remain a progressive resource for our
medical community.”
For 37 years, Dr. Rappole practiced
general and vascular surgery at the WCA
Hospital. He was president of the WCA
Hospital Medical Staff from 1992 to 1993
and served on numerous medical staff
committees. Dr. Rappole also served as
a member of the WCA Board of Directors
from 1995 to 2000 and was named WCA
Physician of the Year by his colleagues in
2005.
Dr. Rappole was a founding member of
the Jamestown Area Medical Associates.
Currently, he is an active member of the
Greater Jamestown AM Rotary Club and
Allegany Regional Missions (ARM).
Dr. Rappole and his wife, Mary, have
participated in many medical trips to the
Republic of Haiti. In April of 2010, Dr.
Rappole returned to Haiti with a team to
provide ongoing care to the Haitians and
victims of the earthquake.
For more information on the Medical
Student Education Program at WCA,
contact Dr. Rappole at 664-8154 or by
e-mail, bert.rappole@wcahospital.org.
If you have children, grandchildren, or
acquaintances that may be interested in
participating in this program, Dr. Rappole
is eager to speak with you.
“The goal of our program is to share
skills and opportunities available at WCA
Hospital with students who may consider
returning to our area when their formal
education is completed,” said Rappole.
Capital Campaign
From Page 1
“WCA would like to thank the many generous donors and
table hosts who
enabled this
special event to
be so successful,” said Betsy
Wright, WCA
President/CEO.
“Our Emergency Department
is the most
important investment that
we can make
for our community. When
Judy Burgett, WCA Board of Directors Chair,
we look at the
shares remarks with the guests during
care that we are
Athenaeum dinner event held at
Chautauqua Institution.
able to provide
at WCA, over
75% of our patients begin their episode of care in our Emergency Department.”
Featuring 28 private treatment triage rooms, WCA Hospital’s new 18,000 square foot Emergency Department will
maintain and enhance the quality of care for which WCA
Hospital is nationally recognized. It will meet the present day
and the increasing future volume demands of the Chautauqua
Region.
This 21st-century Emergency Department will minimize
patient treatment times, decrease throughput and admission
times, improve efficiency and collaboration, and enhance
physician
recruitment
efforts. With
construction
slated to begin in early
2011, WCA
Hospital expects to gain
valuable
space and
Mark and Tammy Nelson were among the invited guests
privacy, and treated to a special dinner and campaign program held at the
historic Athenaeum Hotel.
overall improvement in
patient experiences. To learn more about Sharing the Gift
of Health Campaign for our new Emergency Department,
visit www.wcahospital.org., click on Giving tab.
In the spirit of our 125th
Anniversary, the entire WCA
Family extends our sincere
thanks to all of our community
supporters and donors for your
commitment to our patients.
Because of your dedication, our
hospital is uniquely poised to serve
our patients and their families for
another 125 years and beyond.
volved!
In
t
e
G
n
a
C
u
How Yo
WCA Hospital is accepting Sharing the Gift of Health
campaign gifts and pledges payable through the end of 2013.
To make a tax-deductible gift or pledge, please contact
Karl Sisson, WCA Director of Development, at 664-8423
or karl.sisson@wcahospital.org. For more information, visit
www.wcahospital.org
5
Building Collaborative Partnerships
Announces Partnership
with WCA Hospital
Your Trusted Hospitalists
WCA Welcomes New Hospitalist!
WCA is continually growing,
improving and
changing to better
meet the needs of
patients and their
families. One of
WCA’s innovative approaches to
healthcare is the
WCA Hospitalist
Program which
gives patients admitted to the hospital immediate
WCA Welcomes
and easy access to
Ohigbai Egwaikhide, MD
trusted inpatient
WCA Hospitalist
care.
From Left, Premier Anesthesia Group, Troy Prather, CRNA; Keith Webb, CRNA; Dr. Kevin Przybyla;
Hospital-based
Dr. Ghulam Joyo; Rebecca Farnsworth, CRNA; Dr. Mabel Crosby; Dr. John Chunga. (Absent from
physicians, referred to as Hospitalists, provide
photo, Mary Brooks, CRNA.)
treatment and care to patients during the course of
Premier Anesthesia announces it has established a new partnership to
their hospital stay. WCA’s Hospitalists are highly
manage anesthesia services at WCA Hospital.
qualified in their area of expertise and function as
Norb Hummel, Executive Vice President, Operations for Premier
valuable partners with community physicians.
Anesthesia, remarked on the WCA/Premier partnership. “We are enthusiastic
“We work with the patient’s primary care
about partnering with the medical staff, administration and employees of WCA.
provider throughout the course of the patient’s
We have a mutual goal of continuing to provide the excellent healthcare WCA
hospital stay to ensure clear communication and
has been offering to the people of Chautauqua County for 125 years, while
continuity of care,” said Dr. Jonathan Blasius,
raising the bar,” Hummel said.
board certified in internal medicine and Medical
“WCA has been a vital community asset for 125 years and we believe this
Director for the hospital-based program. “We derelationship will continue to strengthen our ability to provide outstanding
vote 100 percent of our time to the patient’s every
care,” said Betsy T. Wright, WCA President/CEO. “We look forward to our
need during their hospital stay to assure a smooth
partnership with Premier Anesthesia who shares our mission and vision to
and speedy recovery from beginning to end.”
improve the health and well being of our patients with a continued commitment
Ohigbai Egwaikhide, MD, board certified in
to clinical excellence.”
internal medicine, joins Dr. Blasius this year in
Premier Anesthesia’s partnership with WCA began in September, 2010.
treating patients admitted to WCA. Dr. EgwaiTogether, WCA and Premier are currently working to ensure Premier’s plan for
khide received his medical degree from Medical
the anesthesia department is in alignment with the hospital’s vision, mission
College of Jagiellonian University and completed
and goals. A Peri-Operative Task Force has been implemented to draft the
his residency in combined internal medicine and
plan which will set OR and Anesthesia Services goals for 2011 and outline
pediatrics from Hurley Medical Center Michigan
strategies and tactics to meet those goals.
State University.
“We are very pleased to welcome Premier Anesthesia to WCA,” said
“We specialize in hospitalized patients, servMarlene Garone, M.D., WCA Hospital Vice President of Medical Affairs.
ing as a comforting voice for you and your family
“From our initial discussions, it was evident that Premier’s philosophy of the
while you are in the hospital,” said Dr. Blasius.
highest quality care delivery paired with quality customer service is in line
To learn more about the WCA Hospital Hospiwith the goals of our programs.” For the complete press release, visit www.
talist Program, contact WCA Public Relations at
wcahospital.org/press releases.
664-8614.
6
Decisions/Choices/Options
Certified Nurse Midwife Joins WCA
In response to a growing
interest in delivery options
among expectant mothers, Debra Arndt, MS, Certified Nurse
Midwife on staff at WCA, collaborates with board certified
obstetricians/gynecologists
at Lane’s Women’s Health
Group, to offer women a Midwife approach to care through
each stage of their pregnancy.
Mothers interested in an additional approach to delivery
Debra Arndt, MS, Certified Nurse Midwife
at Lane Women’s Health Group, poses with
now have the option to have
parents, Teresa and Joshua, and Newborn,
a Midwife oversee their pregMadilyn Gordon, whom Debra delivered at
WCA Hospital.
nancy and birthing process at
WCA. A Midwife manages
low-risk pregnancies with oversight from physicians to provide basic
gynecological care. According to Nancy Allen, MD, board certified
obstetrician/gynecologist on the medical staff at WCA, Debra Arndt
adds a valuable dimension to the patient care experience at WCA.
“A Midwife is well-trained to manage labor and delivery for
mothers with low-risk pregnancies and is an important addition to the
OB/GYN care we offer at WCA,” says Dr. Allen. “Midwives partner
with patients and OB/GYNs to provide care and ultimately allow
physicians to devote their time to patients with more complicated
pregnancies. As a result, patients who desire more one-on-one time
with the medical professional attending their deliveries can now
have it.”
“Debra’s role enables us to provide a full range of maternity care
services which offers our expectant moms an additional choice for
childbirth and enhances the options available to our patients,” said
Betsy Wright, WCA President/CEO. “It also demonstrates our commitment to provide responsive, accessible and high quality health
care across the Chautauqua Region.”
Debra Arndt, who received national certification through the
American Midwifery Certification Board and is licensed to practice
midwifery by the New York State Office of the Professions, encourages input from expectant mothers in determining the parameters
around their individual deliveries. “Midwives spend a lot of time
with patients soliciting their input and debriefing them on the natural
birthing methods we’re inclined to utilize,” says Debra Arndt. “My
job is to provide women and their families with all the information
needed to make the best birthing decision available to them.”
To learn more about the Midwife model of care, contact Lane
Women’s Health Group at (716) 484-9194.
Cooperation & Collaboration
Area Hospitals & Health
Systems Sign Disaster Aid
Agreement
If a disaster should ever arise, WCA Hospital has
the support of the regional hospitals – and vice-versa.
Signed recently by more than 20 hospitals and health
systems, a new Mutual Aid Agreement puts in
writing a practice which has been in place for years.
Western New York hospitals have announced an
agreement to provide mutual aid in an emergency or
disaster situation that overwhelms the resources of an
individual or multiple hospitals.
More than 20 hospitals and health systems in
Allegany, Cattaraugus, Chautauqua, Erie, Genesee,
Niagara, Orleans and Wyoming counties have signed
the voluntary agreement.
The agreement defines specific guidelines for
loaning and receiving medical and non-medical
personnel, pharmaceuticals, supplies and equipment
in a disaster. It also addresses assistance with hospital
evacuation, including accepting transferred patients.
“The hospitals all have a similar mission to
provide high quality care and we have always worked
collaboratively to assist each other in a disaster,”
said Betsy T. Wright, WCA Hospital President/CEO.
“What we are very pleased about is the new Mutual
Aid Agreement has been signed by all the Western
New York hospitals so that we have a formal process
in place. If there is an urgent need for staff, equipment
or supplies, we now have a process in place to share
our resources.”
The Western New York Healthcare Association,
with the cooperation and collaboration of the
Regional Resource Center at ECMC, facilitated the
development of the Mutual Aid Agreement. John
Bartimole, President of the Western New York
Healthcare Association, called an integrated response
plan “critically important” and congratulated the
hospitals for taking a collaborative regional approach
to emergency response planning.
For the complete press release, visit www.
7
The Picture of High Performance
WCA Now Offers Breast MRI
A regional leader in cancer care, WCA takes the leadership
role in the prevention and diagnosis of breast cancer by offering
a comprehensive array of breast health services. Adding another
tool for the diagnosis of breast cancer, WCA is pleased to
offer Breast MRI Imaging and MRI-guided Breast Biopsy—a
minimally invasive procedure in which a breast biopsy is
guided by highly-detailed magnetic resonance imaging. Breast
MRI Imaging, when used in conjunction with conventional
mammography, provides valuable information for the detection
and characterization of breast disease.
“Our new technological capabilities extends the range of
quality diagnostic services that WCA offers and broadens our
commitment to providing our patients with access to the best
possible care in this region,” said Betsy T. Wright, WCA Hospital
President/CEO.
Breast MRI is a safe, painless procedure that uses magnetic
energy and radio waves to produce highly detailed images of
the breasts. Lyndon Gritters, MD, board certified radiologist
and Chair of the Department of Radiology at WCA explains
that breast MRI imaging is not for every woman, and does not
replace mammography, but as an adjunct tool, can be very useful.
“If a woman has recently been diagnosed with breast cancer, for
example, MRI can help her surgeon better establish tumor extent
as well as uncover additional cancers either in the same or the
opposite breast,” says Dr. Gritters.
Although breast MRI is primarily used for surgical treatment
planning in women who have had breast cancer previously
diagnosed through either Stereotactic or ultrasound guided needle
biopsy, it has other applications. For instance, certain women
at high risk for breast cancer based on family history or genetic
counseling often undergo breast MRI in addition to screening
mammography. Combined with computer-aided detection
technology, breast MRI produces highly-detailed images that are
overall more sensitive than mammography alone for the detection
of breast cancer in these high risk women.
“Early detection combined with accurate diagnosis and
treatment is essential in the fight against breast cancer,” said Dr.
Gritters. “Breast MRI will enhance our ability to find otherwise
undetectable cancers in certain patients. More accurate diagnosis
means more accurate treatment.”
To schedule Breast MRI, call 664-8MRI (8674). For more
information on additional services offered at the Center For
Imaging & Medical Arts at WCA, visit wcahospital.org. “Breast
MRI is another example of our commitment to bringing the latest
technology to WCA,” says Dr. Gritters. “For certain women, it
can play a significant role in their cancer journey, and ultimately,
help them secure a positive outcome.”
8
It’s About
EXCELLENCE
WCA Earns American
College Of Radiology
Accreditation
From left, WCA ultrasound team: Kristi Constantino, RDMS, Ultrasound Technologist; Roxanne
Miller, RT RDMS, Ultrasound Technologist; Elizabeth Clark, RT RDMS, Ultrasound Technologist;
Sally Hetrick, RT RDMS, Ultrasound Technologist; Theresa Moore, RT RDMS RVT, Senior
Ultrasound Technologist.
WCA has been awarded a three-year term of accreditation
in ultrasound as the result of an extensive review by the
American College of Radiology (ACR). Ultrasound imaging,
also known as sonography, uses high-frequency sound waves
to produce images of internal body parts to help providers
diagnose illness, injury, or other medical problems.
The ACR gold seal of accreditation represents the highest
level of image quality and patient safety. It is awarded only
to facilities meeting ACR Practice Guidelines and Technical
Standards, following a peer-review evaluation by boardcertified physicians and medical physicists who are experts
in the field. Image quality, personnel qualifications, adequacy
of facility equipment, quality control procedures, and quality
assurance program are assessed.
“The ACR accreditation demonstrates our continued
pledge to build the strongest medical community possible and
recognizes the expertise of our entire ultrasound team who
ensure that we deliver high quality care to our patients,” said
Betsy Wright. “Accreditation by the American College of
Radiology inspires a high level of confidence for our patients,
referring physicians and managed care organizations, and
assures them that only the highest quality of care is being
provided at WCA.”
To schedule an appointment for Ultrasound services at WCA,
call 664-8448. For the complete press release, visit www.
The GOLD SEAL
OF APPROVALTM
WCA Laboratory Earns
Accreditations
3
WCA Hospital Clinical Laboratory team (above).
Healthcare quality and safety says to our patients,
our staff, and our community that we are committed to
providing the best care. Our Clinical Laboratory team
is a great example of being dedicated to safety and high
quality standards as evidenced by the Laboratory’s three
Accreditations this year including The Gold Seal of
Approval™ from The Joint Commission. The WCA
Hospital School of Medical Technology was also awarded
accreditation; receiving a seven-year re-accreditation,
the highest achievable certification from the National
Accrediting Agency for Clinical Laboratory Sciences
(NAACLS) for being in compliance with the Standards
of Accredited Educational Program for the Medical
Laboratory Scientist. Additionally, the Clinical Laboratory
at WCA Hospital was granted re-accreditation by the
American Association of Blood Banks (AABB) that set the
highest standards for blood banks and transfusion services.
AABB also recognized exceptional practices in the WCA
Blood Bank for which
they submitted a method to be reviewed for entry into their Commendable Practices Library. The accreditations were awarded to
WCA Hospital after rigorous onsite evaluations by highly trained,
certified experts who established that the level of medical, technical and administrative performance within the hospital’s Clinical Laboratory met or exceeded their patient quality and safety
standards. During the accreditation processes, every aspect of the
laboratory’s daily operations and its impact on patient quality and
safety was assessed and reviewed.
“Our Clinical Laboratory has demonstrated its expertise and
commitment to quality patient care by meeting or exceeding a wide
set of stringent criteria,” said Betsy Wright. “Accreditations are
the result of hard work on an ongoing basis
and are the cornerstone of quality improvement and patient safety initiatives enabling
WCA to consistently assess and improve the
services we provide to our patients.”
In congratulating WCA Hospital for its
outstanding efforts, Jennifer Rhamy, M.B.A.,
M.S., M.T. (ASCP) SBB, HP, Executive
Director, Laboratory Accreditation Program,
The Joint Commission said WCA Hospital has
demonstrated its commitment to the highest
level of care for its
patients. “Accreditation is a voluntary process and I
commend WCA for
successfully undertaking this challenge to evaluate
its standard of care and instill confidence in the community it
serves,” said Rhamy.
The AABB Accreditation is a voluntary process. The Accreditation Program assists blood banks, transfusion services, cellular
therapy facilitation, relationship testing laboratories, immunohematology reference laboratories and perioperative services in
determining whether methods, procedures, personnel knowledge,
equipment and the physical plant meet established requirements.
The School of Medical Technology received 7-year accreditation from the National Accrediting Agency for Clinical Laboratory
Sciences (NAACLS), conforming to the standards established by
NAACLS which is sponsored by the American Society of Clinical Pathologists and the American Society for Clinical Laboratory
Sciences (ASCLS). “These achievements are only the minimum
standards of performance in our eyes,” said William A. Geary,
MD, Pathologist, Medical Director of the WCA Laboratory. “The
specific performance in serving patients’ and physicians’ needs is a
daily measure of value that remains our focus.” For the complete
press release, visit www.wcahospital.org/press releases.
9
W.C.A. Foundation
Spotlight
Foundation Elects New Board Members
The W.C.A. Foundation,
Inc., board of directors
recently elected three new members; Patricia Phillips, Brian
D. Meagher, M.D., and Paul
V. Webb III, Esq.
Mrs. Phillips has served as
the office manager for her
family business for the past 25
years. Currently, she serves on
the Board of Directors for the
Jamestown Community ColPhoto Caption: from left, W.C.A. Foundation Board of Directors, newly
elected board of director members, Brian D. Meagher, M.D., Patricia Phillips,
lege Foundation, the JamesPaul V. Webb III, Esq.
town Community College
Alumni Association, and the Jamestown Concert Association. She has also been
an active volunteer for the WCA Auxiliary, the Chautauqua Region Community
Foundation, Creche, Inc., and the Reg Lenna Arts in Education program. “I am
honored to have the opportunity to support WCA Hospital in this new capacity,”
stated Mrs. Phillips.
Dr. Meagher graduated from Cornell University and Georgetown Medical
School. He has served as a board certified radiologist on staff at WCA Hospital for
the past seven years and is the current President of the Chautauqua County Medical
Society. Dr. Meagher has two college-age sons and enjoys skiing. He explains, “I
look forward to being an active part of the W.C.A, Foundation to support the future
of WCA Hospital, an indispensable community asset.”
Paul V. Webb III, a West Point graduate, served five years with the Field Artillery
as a Captain. He graduated from Penn State Dickinson School of Law and works
with the law firm of Erickson Webb Scolton and Hajdu in Lakewood. “We are so
fortunate to have outstanding healthcare available right here in our community at
WCA Hospital,” explains Mr. Webb. “I am eager to play a part in preserving and
enhancing that care for future generations.” For complete press release, visit www.
W.C.A. Foundation Awards Messina Scholarship
Shannon Fitzgerald
10
The W.C.A. Foundation, Inc., recently announced the 2010
Mary Lou Messina Scholarship award recipient, Shannon
Fitzgerald, WCA Hospital Nurses Aide on the hospital’s 3B
Nursing Unit. Ms. Fitzgerald is currently enrolled in Gannon
University’s Baccalaureate Nursing curriculum program. The
scholarship is awarded in Memory of Mary Lou Messina who
was an R.N. at WCA Hospital from 1979 – 2004. She worked
in the Special Care Unit, Recovery Room, Pain Management,
and Ambulatory Surgery Center. The scholarship funds are
applied toward the cost of books for a course(s) leading to a
degree in Nursing. To make a gift to the Mary Lou Messina
Scholarship Fund, call 664-5461.
W.C.A. Foundation
Announces Annual
Donation Days
In late 2010, the W.C.A. Foundation
announced Donation Days, the annual letter
campaign to ask our community to support
WCA Hospital through gifts to the W.C.A.
Foundation.
“At this time of the year, we are all
grateful for so many things: our families, our
friends, a warm house, enough food to eat
and our health,” says Mary J. Taylor, Chair
of the 2010 Donation Days appeal. “We are
also thankful for and fortunate to have WCA
Hospital here in Jamestown to provide our
community with quality health care.”
Donation Days enables you to make an
undesignated gift or designate your gift for a
specific purpose, if you choose. For example,
if you, or someone you know, has been served
by Starflight or a service provided by WCA
Hospital such as dialysis, cancer treatment,
or the emergency department, you have the
opportunity to designate your donation for
any one (such as the Betty Sheldon Starflight
Fund or LaVerne M. Meyers Memorial Fund)
or more of those specific funds.
The wonderful part of the W.C.A.
Foundation is that you can decide if you want
your donation to be utilized to meet a current
need or to grow endowment. If you decide
to support endowment, your gift would be
invested and remain in perpetuity for the
future of WCA Hospital. The assets of the
W.C.A. Foundation remain forever, while the
interest and growth earned are granted to WCA
Hospital.
Over the last five years, while maintaining
over $10,000,000 in assets, the W.C.A.
Foundation has granted over $2,500,000
to WCA Hospital and Starflight. This has
been possible because of the generosity of
donors, as well as the prudent investment and
management of Foundation assets.
The W.C.A. Foundation’s continued
success in assisting the WCA Hospital today
and into the future is a joint effort between
the community and the foundation. To make
your tax-deductible donation today, or to learn
how to start your own named fund, please call
664-5461 or write to PO Box 214, Jamestown,
NY 14702. For the complete press release,
visit www.wcahospital.org/press releases.
THE PEOPLE YOU KNOW . . .
THE PROFESSIONALS YOU TRUST
Behind Every Great Hospital Are The People Who Make It Special!
Congratulations Janice Odrzywolski
Lt. to Rt.: Pamela Meurer, JANICE, Betsy Wright
Janice Odrzywolski, R.N., on our 3B nursing unit, fits
perfectly into all the requirements of a compassionate, highlyskilled, caring nurse and tremendous qualities to be selected
as July’s HCAHPS Employee of the Month.
Taken from the family member’s testimonial of Janice’s
care, the family member stated, “My stepmother spent the
last few hours of her life at WCA on 3B. Janice arrived at her
room, combed her hair gently and turned my stepmother so
she could be more comfortable during the last moments of
her life. It was the most touching, caring thing I have ever
witnessed.”
Her Supervisor echoed the sentiments of the family member
by saying, “I have known Jan for many years and she truly goes
above and beyond in caring for our patients,” said Pam Meurer,
R.N., 3B Nurse Manager. “She is very respectful and provides
the care, comfort and trust our patients and families deserve.
She consistently delivers outstanding care and displays the
qualities of service excellence. We are privileged to have Jan
serving our patients.”
Thank you, Janice, for leading by example. You have been
selected by our patients’ families and your staff and we agree
with their choice!
Congratulations Kerrin Bloomquist
Lt. to Rt.: Mary Bosek, KERRIN, Betsy Wright
The mission of a social worker is rooted in a set of
core values, embraced by social workers everywhere, that
include service, dignity and worth of a person, importance of
human relationships, integrity, and competence. Our August
HCAHPS Employee of the Month, Kerrin Bloomquist, Case
Manager, exemplifies these core values, making her patients
and families her number one priority.
“Kerrin utilizes her skills and knowledge in a compassionate
way,” said Mary Bosek, Director of Case Management at
WCA. “She possesses excellent interpersonal, communication
and listening skills and is highly sensitive to the needs of our
patients and their family members.”
One family member commented in a letter of thanks to
WCA, “Kerrin made a difficult transition easy for our family
by providing information and resources that helped us to make
important decisions regarding his care during a difficult time,”
he said. “Her kindness and genuine caring attitude is greatly
appreciated.”
We extend our appreciation and thanks to Kerrin for
demonstrating exemplary service and an unwavering
commitment to her profession!
Visit Us On The Web . . . www.wcahospital.org | 11
THE PEOPLE YOU KNOW . . .
THE PROFESSIONALS YOU TRUST
Behind Every Great Hospital Are The People Who Make It Special!
Congratulations Maribel Vega &
Pamela Paciorkowski
Congratulations Jeffrey Armentrout
Lt. to Rt.: Pam Meurer, MARIBEL, PAMELA, Christine Reynolds, Larry Senn.
Lt. to Rt.: Ann Downing, JEFFREY, Emelia Lindquist
We cannot thank one without thanking the other. That
is why it was our pleasure to announce Maribel Vega and
Pamela Paciorkowski, Environmental Services Attendants,
our September HCAHPS Employees of the Month. “We
achieved our highest HCAHPS score ever in the cleanliness
of our unit and it is all because of these two special people,”
said Pam Meurer, R.N., 3B Nurse Manager. “They do a
wonderful job together maintaining our unit and keeping it
spick-and-span clean. They are constantly cleaning, scrubbing
and polishing. Everything sparkles and even the patients take
note of our spotless environment!”
Working collaboratively, Maribel and Pamela are dedicated
employees, willing to work until the job is completed,
according to fellow co-workers. “If anyone deserves
recognition, it is these two hard working employees,”
remarked a co-worker. “Not only are Maribel and Pamela
good at what they do, they are courteous and friendly to
everyone.” Teamwork is the ability to work together toward
a common vision. Maribel and Pamela reflect the spirit of
teamwork and we extend our appreciation to a terrific team
that truly cares about our patients’ environment!
12
For the past 17 years, Jeffrey Armentrout, Orderly, has
tended to the needs of our patients with a comforting smile
and helpful attitude that has been recognized by patients
and co-workers many times during his tenure.
We salute Jeff as our October HCAHPS Employee of
the Month for the job he does with various departments
throughout the hospital, exceeding staff and patient
expectations on a regular basis.
“We couldn’t have done our job without Jeff,” stated
the nurses in the Ambulatory Surgery Center. “He assisted
us with a very combative patient, staying with us until the
patient was calm and comfortable.”
Fellow workers also praised Jeff for the way he assists
staff and transports patients to and from the various areas
of the hospital.
Staff especially pointed out that Jeff really cares about
his patients by displaying courtesy, respect, empathy, and
dignity to others.
Thank your Jeff for your efforts on behalf of our patients
and staff. Congratulations for being recognized by your
peers!
Congratulations Sandra Dole
Congratulations Julie Morton
Lt. to Rt.: Lorraine Diggs, SANDRA, Betsy Wright
Lt. to Rt.: Emelia Lindquist, JULIE, Betsy Wright
Sandra Dole, Senior Staff Nurse in our Emergency
Department, was selected our November HCAHPS/Employee
of the Month, for her caring nature and concern for our patients.
Nominations on Sandy’s behalf reflected upon her quiet,
calming influence on others. “She is really responsive to the
needs of our patients,” a family noted. “When Sandy noticed
that our son was having an allergic reaction in the waiting room,
she immediately stopped what she was doing, rushed him to an
exam room, and followed-up with his care right away.”
“Sandy does a superb job and always follows through,” said
Lorraine Diggs, R.N., WCA Director of Nursing. “She makes
sure everything runs smoothly and treats our patients, families,
and staff with the utmost respect and courtesy.”
A dedicated member of the WCA Family for over 34 years,
Sandy has earned the respect from the patients and families she
serves and in return, has shown them the greatest respect as well.
Thank you, Sandy, for listening to the concerns of our
patients and delivering the highly-skilled emergency nursing
care that gets our patients back on the road to recovery.
A valued employee for 11 years, Julie Morton,
R.N. in our Emergency Department and December’s
HCAHPS/Employee of the Month, was recognized for
her extraordinary nursing skills and helpful attitude.
“Julie has been a stellar employee who not only does a
terrific job in the Emergency Department, but performs a
remarkable job as a Flight Nurse for Starflight as well,”
said Emelia Lindquist, R.N., Emergency Department
Nurse Manager. “She continually goes above and beyond
regarding patient care and is extremely appreciated. We
are proud to have Julie on our team.”
Demonstrating HCAHPS qualities, Julie was
recognized for her ability to respond to a family member’s
need to understand the condition of her daughter. “When
my daughter was a patient in the Emergency Department,
Julie was entirely helpful in keeping me informed of my
daughter’s serious condition.”
In celebration of all you do and for setting a great
example for others to follow, we recognize you with this
special honor. Thank you, Julie!
Photo Spotlight ~WCA Image Gallery
re presents a
G. Komen for the Cu
rk Affiliate of Susan
Yo
w
Ne
rn
get
ste
We
e
Th
ch out to women to
$47,329 grant to rea
.
ram
og
mm
their ma
The WCA Family and community supporters tied pink ribbons around
hospital trees at WCA & JMHC to honor breast cancer survivors or
in memory of loved ones during
National Breast Cancer Awareness Month.
With a special event entitled, “Hitting The Bricks”, WCA celebrated the
history of its historic South Building and the future of the hospital with
the impending construction of our new Emergency Department.
LINKS Cha
ri
auction banq ty Pro-Am golf tourna
ment, golf
uet donated
scramble,
$74,689.
mammogra 54 toward purchase of and silent
phy imagin
a new digi
g system.
tal
Lake Shore Savings Bank awarded a $50,000 gift to WCA.
This gift supports Sharing the Gift of Health: The Capital
Campaign for our Emergency Department.
ts
gift suppor
CA. This
r our
0 gift to W
fo
n
00
ig
0,
pa
$8
a
Capital Cam
k presents
ealth: The
M&T Ban
t.
e Gift of H
Departmen
y
nc
Sharing th
ge
er
Em
14
The Cummins’ Women’s Affinity Council presented a $3,000
donation to WCA to be used toward the purchase of a new
digital mammography imaging system.
Photo Spotlight ~WCA Image Gallery
ebration
in cel
n Jamestown Parade
in the 2010 Downtow
WCA Hospital Float
Anniversary!
th
125
tal
spi
Ho
A
of WC
The Jamestown Noon Rotary pledges $15,000 to Sharing the Gift of
Health: The Capital Campaign for our
Emergency Department.
Brigetta Overcash accepted $2,085.00 from Angelo Pollino, proceeds from the
“Angels Among Us” benefit. The gift, along with individual gifts, creates the
Judy Pollino Memorial Cancer Care Fund with the W.C.A. Foundation, Inc.
PNC Financial Services’ charitable arm, the PNC Foundation, awarded
a $10,000 grant to WCA Hospital to support WCA’s Sharing the Gift of
Health: The Capital Campaign for our Emergency Department.
Moon Brook Charity Golf Classic donated
$2,500 to support WCA’s Sharing the Gift
of Health: The Capital Campaign for our
Emergency Department.
Local b
usi
campaig ness leaders Ja
mes Sm
n chair D
ith
r. L
business
leaders to illian Vitanza N and Hans Aue
r,
ey, invit
500 indiv
join the
e area pro along with
“C
id
fessional
campaig uals financially ommittee of 500
s an
”,
n for WC
committe
A’s new
ed to the a dedicated grou d
Emergen
p
su
cc
es
s
cy Depar
of the ca of
tment.
pital
from
,000 grant
rson
received $1
e Karl Pete
l Care Unit
th
ia
ec
om
fr
Sp
n
l
ta
tio
WCA Hospi n Community Founda or openers.
a Regio
matic do
Chautauqu
rchase auto
Fund to pu
To everyone,
Thank you!
Non-Profit Organization
U.S. Postage Paid
Jamestown, NY
Permit No. 601
P O Box 840  Jamestown, NY 14702-0840
RETURN SERVICE REQUESTED
January WCA Health Minute
Health Topic: The Breast MRI Advantage
Time Warner Cable, Channel 8
Aired every Monday during news broadcasts at 7 p.m. & 10 p.m.
January 14
January 28
Healthcare Career Fair
WCA Hospital Auditorium, 8:30 a.m. - 11 a.m.
WCA is hosting a Career Fair sponsored by Chautauqua Works in partnership with
the Chautauqua County Health Network
You’re Just The Right Type! Please Donate!
Community Blood Bank Bloodmobile Drive
WCA Hospital Auditorium, Friday, Noon - 5 p.m., Walk-ins Welcome.
Every donation stays in our Community to serve our patients
WCA Health Minute
Health Topic: Your Health, Your Heart, Your Hospital
Time Warner Cable, Channel 8
Aired every Monday during news broadcasts at 7 p.m. & 10 p.m.
February
February 22
Community Blood Bank Bloodmobile Drive
WCA Hospital Auditorium, Tuesday, 7 a.m. - Noon
Walk-ins Welcome. Please give the gift of life.
Send Your Well Wishes Online!
Send a patient greeting to a friend or loved one hospitalized at WCA
Hospital right from the convenience and comfort of your home! Visit
www.wcahospital.org and check out our “new” e-Greeting Card
Service online. It’s free & easy!
16
For questions, comments, story ideas, or additional copies of publication, contact Linda Johnson, Managing Editor, at 664-8614.

Lily`s Hope - WCA Hospital

Transcription

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