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12/15/2014 11:30:24 AM
All-inclusive holidays
To paradise and beyond
Powdery golden sand, comfortable rooms, a location near the mall
and excellent value make the Grand Paradise Playa Dorada in Puerto
Plata a sure bet for families, friends and couples this winter.
An array of activities awaits guests of all ages, along with 3 dinners
at both à la carte restaurants. Children under 13 stay and eat for free,
while newlyweds dreaming of a romantic, post-wedding celebration
get a complimentary honeymoon package!
Book your Sun vacation
1218PAGE01_02_05_07_09_11_13_17.indd 2
nolitours.com
12/15/2014 3:04:43 PM
Transat readies for
Europe battle in 2015
feisty Transat kicked off its 2015 EuroA
pean season to the trade last week
declaring “We’re ready!” for the battle with
Air Canada (and increasingly WestJet as it
makes its initial transatlantic forays) for the
hearts and wallets of Canadian consumers
and the business of the travel trade.
At a special VIP trade lunch in a gallery in Toronto’s Distillery District, Transat VP of National Accounts & Commerical Denise Heffron said, “I get a lot of questions about
the competition – no names – but let me say, we are ready!”
Alluding to the tsunami that currently is Air Canada
and Air Canada rouge, she said, “We knew what was
coming,” pointing
to the refurbishment
of Transat planes a
couple of years back
and reorganization of
18
air space
Transat divisions and
10
delta page
sales teams this fall.
18
fams
One manifestation
of the new strategy
21
classifieds
is production of a
single Transat Holidays English national brochure that folds many previously
separate divisions, including Transat Discoveries, into one
simple guide.
Following are highlights of the 2015 Europe program:
Celebrating Transat’s Europe launch for 2015 last
week are the company’s Nicole Bursey, Dan Prior and
Denise Heffron.
CABOSt
unning
VANCOUVER
DEPARTURES
ALL INCLUSIVE
ROYAL SOLARIS
LOS CABOS ++++
Los
JAN 19 & 26
DELUXE ROOM
FOR FULL SELECTION OF HOTELS VISIT WWW.SUNWING.CA
$
865
+ $375 Taxes
LIVE IT TO BELIEVE IT
The Airline Ticket Centre
a
DECEMBER 18, 2014
1218NEWZ.indd 3
SM
company
TRAVEL COURIER
3
12/15/2014 2:58:32 PM
• Direct flights from Canada to 27 destinations in Europe;
• New destination Budapest, with direct
flights from Toronto and Montreal;
• Increased flight capacity and frequency
to numerous European cities including
Barcelona, Athens and Lisbon;
• Travel options for all types of vacationers: packages, tours, cruises and a vast
array of à la carte options;
• Best-selling off-the-beaten-path tours
from Transat Discoveries in faraway
destinations such as India, Thailand, Peru
and Ecuador;
• Kenya, Tanzania, South Africa and Turkey;
• And, early-booking promotions.
Hefron also revealed a “secret” – not
yet unveiled in full publicly: coming
connector fares from Vancouver, Quebec
City and Halifax to feed into Transat’s
European flights. She also noted that
Transat is committed to better utilizing
its Paris and London hubs for connections
and is introducing flights from St. John’s to
London Gatwick.
As for new destination Budapest, it
HOLIDAY SCHEDULE
Please note that Travel Courier
will not publish on Dec. 25.
However, we will be back with
a new issue on Thursday, Jan. 1.
Please check TravelPress.com for
news during our break. Happy
holidays everyone!
joins this year’s new entry, Prague, as
Transat continues to look for opportunities to open up Eastern European, according to Transat Tours Canada commerical
director Nicole Bursey, with Heff ron noting that Transat’s goal is to add at least
two new destinations a year across its
roster in coming years.
Bursey reminded Transat’s top travel
agents and chain chiefs that the company
is big on groups and cruising and offers
winter holidays in Europe.
She also asked for agents’ help in 2015
in boosting awareness of Transat’s coach
tours, explaining, “We don’t have our
name on the side of every bus, [so] we
don’t have big brand awareness. We need
[your] help to get the awareness out.”
— Michael Baginski
PORTER DOING
THE CHARLESTON
Porter Airlines is introducing seasonal
service between Charleston, S.C.,
and Toronto. From Feb. 14 to May 2,
2015, Porter will operate one weekly
round-trip flight, with introductory
one-way fares beginning at $238, including all fees and taxes. Flights are now
available for booking. Porter touts
Charleston for its “superior golf courses,
pristine beaches along the Atlantic Ocean,
and a historic downtown full of charm
and southern hospitality.” “Charleston
is a truly southern destination that offers
FOUNDER
W.H. Baxter
1919-2004
EDITOR-IN-CHIEF
Edith Baxter
ebaxter@baxter.net
PRESIDENT
David McClung
dmcclung@baxter.net
T
he “smoke on the
water” resulting
from the Dec. 4, 1971,
burning of the Montreux
Casino in Montreux,
Switzerland, has long
cleared from Lake
Geneva, but the fire’s
musical legacy lives on.
The fire, which broke
out during a Frank
Zappa concert, was immortalized in the Deep
Purple song Smoke on
the Water, and Francois
Michel of Switzerland’s
Leman region says
there’s a silver lining
in every tragedy. “We
all regret the casino
burned. But it was an
enormous promotion
[for Montreux],” he
says, adding, callers
to his office who are
left on hold will hear
the tune. Deep Purple
was in Montreux to
record an album and
band members actually
witnessed the fire. Michel says Montreux and
Deep Purple’s classic
song are forever linked.
“Everyone knows that
famous riff.”
EXECUTIVE V.P. OPERATIONS
Wendy McClung
wmcclung@baxter.net
Vol. 49 No. 49
www.travelcourier.ca
EXECUTIVE EDITOR Bob Mowat bobmowat@baxter.net ‡ EDITOR/PUBLISHER Michael Baginski baginski@baxter.net ‡ ASSISTANT EDITOR Greg D. Coates gcoates@baxter.net
QUEBEC EDITOR Mike Dunbar mdunbar@total.net ‡ WESTERN EDITOR Ted Davis teddavis@baxter.net 604-685-2588 FAX: 604-734-9743
STAFF WRITER Ian Stalker istalker@baxter.net;
SALES & MARKETING
DIRECTOR INT’L. MARKETING
SALES MANAGER
ACCOUNT EXECUTIVE
AUDIENCE/PROD. DEVELOPMENT MGR.
CLASSIFIEDS
PRODUCTION
ART DIRECTOR
PRODUCTION MANAGER
ADV. MATERIAL COORDINATOR
CIRCULATION
Earl Lince elince@baxter.net
Rodney Tugwell rtugwell@baxter.net
Mitchell McClung mmcclung@baxter.net
Emily McClung emcclung@baxter.net
Tabatha Fernandez-Bradley
tfbradley@baxter.net
Johnny Koo johnkoo@baxter.net
Wayne Labourn wlabourn@baxter.net
Sharron Taylor staylor@baxter.net
Dee Ristic dristic@baxter.net
REGIONAL SALES REPRESENTATIVES
WESTERN CANADA
Terry Ohman ohman@baxter.net 604-657-2100
ALBERTA
Greg Ohman greg.ohman@baxter.net 403-804-3497
QUEBEC AND ATLANTIC CANADA Rodney Tugwell rtugwell@baxter.net 416-968-7252 FAX: 416-968-7569
USA
Earl Lince elince@baxter.net 416-968-7252 FAX: 416-968-7569
FLORIDA - SOUTH
Dino Torres t_dino@bellsouth.net 305-775-8734 FAX: 305-477-6607
FLORIDA - NORTH
Gillian Harper GHTourismSolutions@gmail.com 954-933-2786
HAWAII
Laurie Doerschlen MdLinks@aol.com 808-737-4621 FAX: 808-737-2695
MEXICO
Paloma Martinez pmartinez@towmar.net 52 55 2122-3900 FAX: 52 55 5395-4985
CENTRAL & SOUTH AMERICA
Lillian Martinez twtrm@earthlink.net 305-476-1130
SPAIN
Luis Andrade landrade@luisandrade.com 34-91-4416266 FAX: 34-91-4416549
TRAVEL COURIER is published weekly by Baxter Travel Media at 310 Dupont St., Toronto, Ont., Canada M5R 1V9 Tel.: 416-968-7252, Fax: 416-968-2377/416-968-7569. Single price per copy $2.00 (plus applicable taxes)
Subscription Rates: Canada - $60 per year(plus applicable taxes). HST #R120906425): Foreign - $110 US per year. ISSN 1182-9699
Canadian Publications Mail Product Sales Agreement No. 40063078.
Return undeliverable Canadian addresses to: Circulation Department, 310 Dupont Street, Toronto, Ontario, M5R 1V9 e-mail: circ@baxter.net
PRINTED IN CANADA Copyright 2014.
We acknowledge the financial support of the Government of Canada through the Canada Periodical Fund of the Department of Canadian Heritage.
4
TRAVEL COURIER
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DECEMBER 18, 2014
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12/15/2014 1:19:31 PM
some of the world’s best
hospitality,” said Robert
Deluce, president and CEO
of Porter Airlines. “It is a
welcome complement to
our growing network that
I know passengers will
embrace.” Porter Escapes
packages will be available
at www.porterescapes.com
in early 2015.
GOWAY INTRODUCES
FAMILY VACATIONS
Downunder-specialist
Goway has introduced
six vacations specifically
tailored for families.
Each has been carefully put together using
family-friendly, twobedroom apartmentstyle, accommodation
with kitchen and laundry
facilities, interesting day
6
TRAVEL COURIER
1218NEWZ.indd 6
Germany is synonymous with Christmas, and the German National Tourist Office is synonymous
with Christmas in Canada, having hosted – along with partners such as Lufthansa – a holiday
event for the media for close to 40 years. Shown here at this year’s event at the Consul General’s
residence, are (l-r) LH’s Chris Wendland; Carina Schumacher, GNTO; German Consul General
Walter Stechel; Antje Splettstoesser, GNTO; and Ted Kalaboukis, Wines of Germany.
tours and some unique
experiences. Some ideas
include the popular
Aussie Sampler which
visits the Australia Zoo,
made famous by the late
Steve Irwin, Australia’s
Crocodile Hunter.
The Aussie Adventure
includes accommodation for 10 nights in
Brisbane, Surfers Paradise, Sydney and Cairns,
a Dolphin Adventure
day tour, Crocodile Express tour to the Australia
Zoo, Outer Barrier Reef
cruise, Kuranda all-inclusive tour, Sydney city sights
tour, and a Blue Mountains
day tour.
All children booked
on Goway’s Family
Programs receive the
Goway “Kids Backpack”
(aimed at children 11 and
under) to keep them busy
on the international flight,
which includes Backpack,
Activity Book/Travel
Journal, colouring pencils,
disposable camera, selection of stickers, and more.
▶www.Goway.com
MERIT PARTNERS
WITH TIC INSURANCE
Merit Travel Group has
partnered with TIC Travel
Insurance Coordinators
(TIC) to be its new provider
of travel insurance solutions. The new suite of travel
insurance options from TIC
will be available beginning
Feb. 1, 2015, through a fiveyear exclusive agreement.
It will offer a combination
of existing and customized
solutions, with a focus on
flexible coverage, service,
an easy claims process and
affordable coverage, which
includes special student and
group rates.
“Merit needed a travel
insurance provider who
could work with us to
develop customized solutions for our broad range
of customer groups,” said
Michael Merrithew, CEO of
Merit Travel Group. “With
TIC-Allianz we have found
this kind of partner...”
▶www.merit.ca
DECEMBER 18, 2014
12/15/2014 2:57:52 PM
Experience the Difference™
LIVE IT TO BELIEVE IT
ACAPULCO
A breathtaking city that makes every moment count 365 Days of Sunshine, Guaranteed.
TORONTO DEPARTURES . ONE WEEK
FLIGHT + HOTEL
COPACABANA BEACH
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+"/'&#
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ALL INCLUSIVE
RITZ ACAPULCO
+++PLUS
+"/'&#
0$&"/7*&8
$
+ 392 Taxes 300.
$
ALL INCLUSIVE
635
+$392 Taxes
For all guests at no extra cost:
,H'3&&DIFDLFECBHHBHFt#PO7PZBHFHMBTTPGDIBNQBHOFt$IPJDFPG
)PU'SFTI#JTUSP.FBMT™XJUIXJOFt4PGUESJOLTt)PUUPXFMTFSWJDFt-FBUIFS
TFBUJOHt'JSTUSVONPWJFTt)FBETFUTt,JETCBDLQBDLTXJUIHBNFTUPZT
PARK ROYAL
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UPGRADE to Elite Plus Service bookable online for only $40 each way!:
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TFBU TFMFDUJPO t LH FYUSB DIFDLFE CBHHBHF t 1SJPSJUZ DIFDLJO BOE
CPBSEJOHt1SJPSJUZCBHHBHFIBOEMJOH
Toronto departures. All prices are gross per person based on double occupancy for 7 nights on all inclusive vacations (unless otherwise specified) and were available at the time of
printing. Seats at the above prices are limited and subject to change without prior notice. Applicable to new bookings only. Not combinable with any other offers. Transportation taxes
& related fees shown must be pre-paid. In-flight services vary by flight time and destination. Flights are with Sunwing Airlines or Travel Services. For full terms and conditions, please
refer to the Sunwing Vacations 2014/15 brochure. 27 Fasken Drive Toronto Ontario M9W 1K6 Ont Reg #2476582 | 12182014
1218PAGE01_02_05_07_09_13_17.indd 7
12/15/2014 11:30:03 AM
WESTJET, DELTA
WestJet has launched a
reciprocal frequent-flyer
agreement with Delta Air
Lines, a codeshare partner
with WestJet since 2012.
The agreement allows
WestJet Rewards members
to earn WestJet dollars
on flights marketed and
operated by Delta Air
Lines, with access to
Delta’s extensive global
network of more than 300
destinations on six continents. In addition to the
new accrual agreement,
WestJet now also offers
WestJet Rewards members
the ability to use WestJet
dollars on all codeshare
flights marketed by WestJet
and operated by Delta.
▶www.westjet.com/
rewards
PORTER AIRLINES
Porter Airlines is helping the Toronto 2015 Pan
Am/Parapan Am Games
reach new heights as
the “Official Canadian
Airline” and a signature
supporter of the Toronto
2015 Torch Relays. The
airline will transport the
flame during the Pan Am
torch relay to communities across Ontario and
beyond, helping to build
Passengers at Munich Airport can again visit the Winter
Market at the Munich Airport Center (MAC) through
Dec. 28. In addition to a larger ice skating and curling
rink and live entertainment on stage, this year’s market
has an ice slide.
enthusiasm and support
for the Games, as well as
providing general flight
transportation needs.
▶www.flyporter.com
AIR TRANSAT
Air Transat will begin
offering direct flights
from Toronto to Havana,
Cuba, starting Dec. 22
and operating March 30,
2015. Travellers wishing
to stay in the Cuban
capital, known for its
architecture, will be
able to choose one of
several packages offered
by Transat Holidays
and Nolitours. Available hotels include the
Iberostar Parque Central
and the Tryp Habana
Libre, a new addition to
Transat’s offering.
For those wanting to
explore further, Havana
can also be a point of
departure for discovering
other parts of the island,
or to embark, directly
from the airport, on a
seven-night Cuba Cruise.
▶www.transatholidays.com
8
TRAVEL COURIER
1218AIR_SPACE.indd 8
ROUGE
Air Canada rouge has
launched Canada’s only
non-stop service between
Toronto and Honolulu,
Hawaii. The seasonal service operates twice weekly
on a Boeing 767-300 aircraft with 280 seats offering three choices of seating
comfort. Customers on
the inaugural flight were
treated to a ribbon-cutting
ceremony before departing, gift bags and a host of
onboard treats and celebratory activities.
▶www.flyrouge.com
AIR CANADA
Air Canada will launch
non-stop service between
Toronto and Dubai beginning Nov. 3, 2015. The
new route will extend
the airline’s international
network farther into the
Middle East at a time of
increased travel between
North America and the
region. Tickets are on sale
now for the three-timesweekly service.
▶www.aircanada.ca
DECEMBER 18, 2014
12/15/2014 2:51:33 PM
the undisputed leader in all-inclusive excellence
®
Sandals Grande St. Lucian Spa & Beach Resort
More quality inclusions than any other resorts on the planet
It’s more than incredible choices and exceptional quality. It’s the unprecedented
combination of both that elevates Sandals Resorts to its unique position as the World’s
®
Best, providing your clients with everything they’d expect and far more than they
ever dreamed of. In everything we do, from our signature pools to our unforgettable
level of ser vice, the name Sandals has become iconic for quality and luxur y.
Sandals
Includes
What Others
Don’t
®
The Luxury Included Vacation
®
More Land & Water Sports (even waterskiing) • Unlimited Scuba Diving for Certified Divers • Unlimited Rounds of Golf* • Complimentary
Instruction & Equipment • Unlimited Gourmet Discovery Dining with up to 16 Restaurants per Resort • Exclusive Dine-Around Program
• Up to 9 Bars per Resort • Unlimited Premium Brand Liquors • Exclusive Robert Mondavi Twin Oaks wines • Stay at One, Play at
▲
Any Sandals • Free Wedding • Unique Love Nest Dream Suites • English Guild-Trained Butlers & Concierges for Top-Tier Suites •
Poolside & Beachside Valet • Free Basic Wi-Fi • Long Distance Phone Calls† for Club Sandals Guests • Caribbean’s Best Beaches
• Private Offshore Island Adventures • Tipping, Transfers & Government Taxes • And More • Always Included & Always Unlimited
Call 1-800-SANDALS or visit sandals.com
▲
Amenities vary by resort. *Green fees may be additional at Sandals Emerald Bay. In Jamaica and Saint Lucia, caddies are mandatory, but not included. For more details and restrictions, go to
www.sandals.com/free-wedding. †Conditions apply. Sandals is a registered trademark. Unique Vacations, Inc. is the affiliate of the worldwide representative of Sandals Resorts.
®
1218PAGE01_02_05_07_09_13_17.indd 9
12/15/2014 11:29:42 AM
‘Mix & Mingle’ shows off new Delta Toronto
Baxter Travel Media, Delta Hotels and Air Canada teamed up last week to host a “Holiday Mix & Mingle” for travel industry
personnel and show off Delta’s new downtown Toronto, flagship property, which just opened a few weeks ago. Guests attending
the event were treated to hotel tours and had a chance to win prizes. Located at 75 Lower Simcoe St. – connected to Union
Station and the convention centre via the PATH – the Delta Toronto boasts 567 rooms on 46 floors. It is the first purpose-built
hotel (there are no residences) built in downtown Toronto in 25 years. Facilities at the four-star hotel include an indoor pool,
health and wellness centre, bar/lounge and restaurant, and 17,000 square feet of meeting space.
1
2
1) Shakir Farsakh, Vice Consul
for Commercial Affairs, Consulate General of the United States
of America; Ruth Williamson,
US Department of Commerce.
2) Brian Bobroff, Flight Centre;
Jamie Fox, Air Canada; Yury
Manukhov, Canadian Gateway
3
3) Baxter Travel Media president
David McClung with
Jennifer Worden,
director, sales and
marketing, for the
Delta Toronto
4
4) Globus family of
brands’ Stéphanie
Bishop and Patrice
Geske
5) American Express’
Alfred Payne and
Dean Rogers
5
6) Trudy Schroefl, Uniglobe, and
Majorie Calvin, Flight Centre
7) Lisa Potter and Elke Hinson,
Merit Travel
8) Dan Fassette and Dawn Bradley, Loyalty One Travel Services
7
10
TRAVEL COURIER
1218PIXPAGE_pg10.indd 10
8
DECEMBER 18, 2014
12/15/2014 11:55:53 AM
Wishing You
Happy Holidays
and a
Successful 2015!
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1218PAGE01_02_05_07_09_11_13_17.indd 11
12/15/2014 2:10:17 PM
12
OLD MONTREAL
During the Merry Montreal event,
Guidatour is offering its popular
Christmas-themed walking tour of
the old city. Participants can discover
Old Montréal in a new light on Dec.
20 or 27. Led by a professional guide,
participants will wander through the
historic streets, from Victoria Square
to Bonsecours Market, discovering the secrets of Christmases past.
Participants will also experience
this special time of year through the
Santa Claus exhibit at Montréal’s
World Trade Center, as well as by
admiring the decorations of Old
Montréal shops, museums and hotel
lobbies. The tours are offered on
Saturdays Dec. 6, 13, 20 or 27, from
6 p.m. to 7:30 p.m. in English and
4 p.m. to 5:30 p.m. in French (rates
are $17 p.p., taxes included/$12.50 for
children 13 and under).
▶www.guidatour.qc.ca
KEMPINSKI
Kempinski flagship resort Marsa
Malaz Kempinski, The Pearl –
Doha, will welcome its first guests
to the Qatar property on Dec. 1.
Marsa Malaz Kempinski will be
the European luxury hotel company’s second hotel opening in
Qatar and seventh in the Gulf,
with two more hotels in the Middle
East scheduled to open in the coming year. Guests can now book their
stay at the new waterfront destination via www.kempinski.com.
The city-resort is located on its
own secluded island at the iconic
The Pearl-Qatar and is the first
ultra-luxury hotel in one of Doha’s
most sought-after locations. It offers
281 rooms and suites, as well as
meeting and conference facilities,
including a Grand Ballroom. Other
amenities include an exclusive beach
located in a private bay, along with
outdoor swimming pools, water
sports facilities, the Spa by Clarins,
a tennis court and yacht jetties.
▶www.kempinski.com
TRAVEL COURIER
1218ONTOUR_CHECKIN.indd 12
‘ULTIMATE CHRISTMAS’
Designed for those who want the
“ultimate present,” this Christmas,
the “world’s most expensive Christmas holiday” is a nine-day adventure for a family. Britain’s Travel
Club Elite has teamed up with
Cloudberry for a Christmas holiday
to see some of the best Lapland has
ROYAL HIDEAWAY
Those staying at Occidental Hotels
& Resorts’ Playa del Carmen-area
upscale Royal Hideaway can expect
to be on a first-name basis with
resort staff. Susan Webb of VoX,
which represents Occidental in
Canada, told a Toronto gathering that staff is expected to know
the guests’ names within 24 hours
of arrival. “It’s a very high level of
service.” As well, at 3 p.m. management will serve those on the beach
drinks and “spritz you if you need
it... The management gets involved.
They’re not behind the scenes.”
Guests wanting a drink while
on the beach only need to “plant a
flag in the sand,” Webb continued.
Guests who want to “drink champagne all day can drink champagne
to offer for just $200,000. Highlights
include travel by a luxury private
jet, authentic husky sled transfers,
hotels in the treetops, a hotel built
with ice, glass igloos to sleep under
the stars and maybe see the Northern Lights, and “your very own
private dinner with Santa.” The
price is based on a family of four
and includes meals, flights (via a
Cessna Citation XLS private jet) and
some extra-special transfers. The
adventure begins on Dec. 16 and
returns Dec. 24.
▶www.travelclubelite.com/providers/
the-worlds-most-expensivechristmas-holiday.asp
all day,” she added.
▶www.occidentalhotels.com
THE DEAN, DUBLIN
The Dean hotel has has given one of
Dublin’s most fashionable Georgian
addresses a range of sleep, eat, drink,
work, and play features. They include
single “mod pod” rooms with fully
stocked mini fridges, “punk beds”
to double up in, fully wheelchair
accessible “superooms,” suites, a
penthouse, a rooftop bar, and a
glass-house restaurant with 360degree views of Dublin. The fourstar boutique hotel is one of the
new breed of edgy hotels springing
up in Dublin, where the emphasis
is on style, fun and modern living.
Laid-back sofas, walls of new Irish
artworks, smart TVs and Netflix,
Marshall amps, and the Tower Records
music chain’s ultimate vinyl collection are part of the mix.
▶www.thedean.ie
DECEMBER 18, 2014
12/15/2014 11:33:34 AM
Picture-perfect Puerto Plata
Available only from Transat Holidays, the stunning Cofresi Palm Beach & Spa Resort
boasts a seaside location in Puerto Plata, near Ocean World. In addition to the
well-appointed rooms, children’s facilities and 24-hour snacks and drinks, guests
can choose from minimum 7 specialty restaurants for dinner. As a bonus, Transat
Holidays clients enjoy exclusive perks like welcome gifts, a dedicated room location,
included golf, a 20% spa discount, a BBQ night, and concierge service.
Visit transatholidays.com
VIP Beach
1218PAGE01_02_05_07_09_13_17.indd 13
Junior suite
12/15/2014 11:29:03 AM
Discover America
TOURISM OFFICIALS
SAY ‘CHOOSE CHICAGO!’
Choose Chicago – Canada recently
held two industry events in Montreal
and Toronto – featuring nine tourism partners – to showcase all that’s
new in the Windy City, which counts
Canada as its top international market.
The city, which is often compared to
Toronto, has 22 diverse ethnic neighbourhoods and is well known for its
cultural offerings, shopping (including The Magnificent Mile and Chicago
Premium Outlets), cuisine (Chicago
boasts 24 Michelin-rated restaurants)
and sports (think the Chicago Bulls,
Chicago Blackhawks and two major
league baseball teams to name but a
few). Dubbed the birthplace of blues
and improve, it also offers visitors 56
museums and more than 200 theatres.
New Chicago attractions include TILT!
At 360 CHICAGO (formerly the John
Hancock Observatory), Destination
Solar System at the Adler Planetarium,
and Vodou: Sacred Powers of Haiti at
The Field Museum.
▶www.ChooseChicago.com
VAIL SET FOR
ALPINE CHAMPIONSHIPS
It was all things Vail recently during
an industry reception in Toronto as
tourism officials updated travel personnel on all things new, including
the upcoming 2015 FIS Alpine World
Ski Championships to be held in Vail/
Beaver Creek Feb. 2-15. Held every two
years and second only to the Olympics,
the competition will feature 700 athletes
from 70 nations. This is only the fourth
time the championships have been held
in North America, and the first time
since 1999. Other big news for Vail
Resorts Inc. was the recent acquisition
of Park City Mountain Resort in Utah,
located next to Canyons Ski Resort,
purchased last year by Vail Resorts.
▶www.vailresorts.com
14
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Pictured at a recent Toronto luncheon event promoting all things Chicago are (l-r)
Meg Hellmuth of the Park Hyatt Chicago, April Beauchamp of Choose Chicago
Canada, Aimee Willetts of The Field Museum, and Kristi Schuda, tourism sales
manager of Choose Chicago, Chicago.
NEW TERRAIN ALLOWS
SKIERS TO MAKE TRACKS
Angel Fire Resort, a northern New
Mexico family-vacation destination,
will be expanding its terrain for skiers
and boarders and offering new special winter discounts. The Railyard,
a new terrain park, will open this
winter off the side of the popular
green trail Headin’ Home and feature
boxes, rails and jumps geared towards
those new to skiing and boarding.
The resort is also moving the nighttime terrain park Night Rider to
Exhibition. This new location is on
the front side of the mountain, which
will allow the park to take advantage
of the best snow on the mountain.
Night Rider will be open both day
and night and will offer the best
lighted terrain for those who wish to
stay after dark.
▶www.angelfireresort.com
PARKS THE FOCUS
OF UTAH CAMPAIGN
A marketing campaign has seen
Utah’s iconic National Parks of
Canyonlands, Arches, Capitol Reef,
Bryce Canyon, and Zion become
the focal point of Visit Utah’s
tourism marketing strategy, luring
Canadian visitors to explore Utah’s
“Mighty 5” national parks. Keen
to see Canadians expand beyond
traditional cities in the US, Visit
Utah is showcasing unique itineraries through The Mighty 5
national parks with options for
couples, and families to enjoy
the great outdoors. Itineraries
developed by the Utah Office of
Tourism include hoodoos and rock
formations, river rafting, mule riding, hiking, and star gazing.
▶www.VisitUtah.com
GATOR AID AVAILABLE
FOR LOUISIANA VISITORS
Megan Ryburn is inviting people
to get up close and personal with
some toothy local sorts. Ryburn,
tourism sales manager for the New
Orleans-area River Parishes Tourist
Commission – which bills itself as
New Orleans Plantation Country
DECEMBER 18, 2014
12/15/2014 12:13:35 PM
– says tourism offerings in her area
include swamp tours that may have
people exploring waterways by
canoe, kayak or airboat, spotting
wildlife that can include birds, turtles and alligators, with the latter
common in the area. In fact, visitors
can hold young, small alligators
handed to them by guides, posing
for pictures with the reptiles before
the smallish carnivores are released.
Ryburn says holding an alligator
does give tourists bragging rights. “I
guess they do it to say that they’ve
done it,” she suggests.
▶www.VisitNOPC.com
ONE WORLD OBSERVATORY
TAKING GROUP RESERVATIONS
One World Trade Center, America’s
tallest building, has opened its
doors for business, and its One World
Observatory is accepting group reservations in advance of its grand
opening in spring 2015. Expect
Cajun Pride Swamp Tours is among companies that give people close-up looks at
alligators.
breathtaking panoramic views of
NYC, New York Harbor and the
Statue of Liberty from about 1,250 feet
above street level. Travel professionals
can book groups of 20 or more now
(individual tickets won’t be available
until early 2015).
▶www.nycgo
DECEMBER 18, 2014
1218PAGE14-15.indd 15
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Mexico / Latin America
AIR CANADA GOES
YEAR-ROUND TO RIO
Air Canada has inaugurated new
non-stop service between Toronto
Pearson and Rio de Janeiro – Galeão
International Airport. The year-round
flight to Brazil’s “Marvelous City”
complements the airline’s existing
daily non-stop service to Sao Paulo
and further drive Air Canada’s international expansion strategy. Threetimes-weekly service is being operated
with a Boeing 767-300ER aircraft
with 24 International Business Class
and 187 Economy seats. The flights
will also be timed to offer convenient
onward connections from RIOgaleão
– Aeroporto Internacional Tom Jobim
on Air Canada’s interline partners.
▶www.aircanada.com
WHAT’S COOKING AT
THE ROYAL HIDEAWAY?
The chef at the upscale Royal
Hideaway resort in the Playa del
Carmen area is promising that dining
in resort restaurants won’t amount to
a case of same old, same old. Eugenio
Villafana told a Toronto reception that
he believes “our guests are unique, so
we serve unique dishes.” Villafana
said the resort receives fresh produce daily, and “I can say 95% of
our foods are homemade.” Virtually
all the resort’s food is from organic
sources, he continued. “I’m a chef that
cares about the food, cares about the
ingredients… The Royal Hideaway
is about a great culinary experience.”
The adults-only resort falls under the
Occidental Hotels & Resorts umbrella
and is part of its Luxury Collection.
▶www.occidentalhotels.com
The Grand Hotel is now open in Punta del Este, Uruguay.
Hato. No other carrier provides this
direct route from Quebec City to
Rio Hato, located a short distance
from Panama’s resort area of Playa
Blanca. The resort area of Playa Blanca
in Panama faces the Pacific Ocean
and the Gulf of Panama. Located
approximately two hours from
Panama City, Playa Blanca offers a
mild sunny climate, tranquil beaches,
and ecotourism adventures. Exclusive
to Signature Vacations, the new
beachfront Riu Playa Blanca features
five-star amenities. A one-week vacation package to the Riu Playa Blanca
Resort from Quebec City starts from
$1,495 p.p., including taxes, based
on double occupancy, and departing
March 6.
▶signaturevacations.com
SIGNATURE LINKING
PANAMA, QUEBEC CITY
Signature Vacations has launched
exclusive flight service from Quebec
City to Panama’s newest airport, Rio
16
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URUGUAYAN RESORT AREA
GAINS 120-ROOM RESORT
Situated in front of the ocean, the
upscale 120-room Grand Hotel in
Punta del Este, Uruguay, is the newest
addition to the chic region, known
as the Riviera of South America. The
property, 10 blocks from downtown,
is set to officially open Jan. 4. The
Grand Hotel has an all-glass triangular shape, evocative of an ocean
liner heading out to sea. Most guest
rooms have ocean views. In addition
to oceanfront, oceanview and gardenview rooms, the hotel also offers
two separate two-bedroom suites – a
grand suite and a presidential suite.
Amenities include a semi-Olympicsized heated outdoor swimming pool,
a heated indoor swimming pool, a
spa, Roman baths, a beauty salon,
free WiFi, babysitting, hotel transfers, beachfront services, and concierge service. Guests can dine in the
Lighthouse Restaurant, while The
Grand Lobby Bar, open 24 hours a day,
offers cocktails and light meals.
▶www.puntagrand.com
2014 A VINTAGE YEAR
FOR PUERTO VALLARTA
Puerto Vallarta is set to record 2014
as one of the best years yet for its
travel and tourism industry, with
ever-growing numbers of travellers,
new hotels and an increase in the
overall number of hotel rooms, more
flights, as well as additional cruise
ship arrivals. According to Mexico’s
Ministry of Tourism, Puerto Vallarta
registered an average 64.2% occupancy rate in the first nine months
of 2014, a 6% increase over the same
period last year.
▶www.visitpuertovallarta.com
DECEMBER 18, 2014
12/15/2014 12:14:36 PM
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18
KENYA
Jan. 10 – June 30
The Safari Partners is offering
travel professionals and their
companions the opportunity to
experience luxury Kenya safaris
at special travel agent educational prices from Jan. 10 to June 30,
2015. Agents can choose from
one of four options for a safari
or safari and beach combination
including six-day Luxury Kenya
Flying Safari for US$795; nineday Luxury Kenya Flying Safari
& Diani Beach for US$1,095; nineday Luxury Kenya Flying Safari
& Lamu Island for US$1,095; and
nine-day Luxury Kenya Flying
Safari & Zanzibar for US$1,095.
Agents will be accommodated in
the wildlife-rich Mara-Naboisho
Conservancy at Encounter Mara
Safari Camp, winner of the 2012,
2013 and 2014 World Travel Award
for Kenya’s Leading Tented Camp.
While there, they will experience
twice-daily open vehicle game
drives, bush walks accompanied
by Masai guides and the opportunity to visit a local Masai village.
Agents may choose any date for
departure between Jan. 10 and
June 30, subject to availability and
are allowed one companion at the
same discounted rate. Extra nights
and extensions are available, if
required. Agents must be in possession of professional travel agent
ID. Rates are land only, including
domestic flights, and conditions
apply. More information can be
obtained by e-mailing safaris@
thesafaripartners.com. The Safari
Partners offers 13% commission
on all tours to agents and offers
African travel experiences from
affordable to luxury to Kenya,
Tanzania, Uganda, Rwanda,
Zambia, Zimbabwe, Botswana,
Namibia, South Africa, Mozam-
MARITIMES COASTAL
WONDERS
April 27 - May 5
Collette is hosting a nine-day Maritimes Coastal Wonders fam from
April 27 to May 5. The price is $899
twin rate; $1,299 companion rate,
$1,399 single rate. Highlights include,
Halifax, Peggy’s Cove, Cape Breton
Island, Cabot Trail, Prince Edward
Island, Anne of Green Gables, Hopewell Rocks, and the Fundy Trail.
Most meals are included. Fams are
free for those booking 15 or more
passengers on the same air-inclusive
tour of equal or higher value within
12 months of the trip’s return, or
$100,000 in revenue.
▶www.gocollette.com/agentfam
TRAFALGAR
Travel Talks
Through February
For the fifth consecutive year, Trafalgar is inviting agents and their
clients to discover why Trafalgar is
“the Real Deal offering real choice,
real flexibility and real ease” at
Travel Talks. Through February
2015, Trafalgar executives and travel
directors will take guests on a journey going in-depth about the expansive product and 2015’s must-see
European destinations. Attendees
can also enjoy complimentary
refreshments, exclusive prizes
and booking incentives. Sponsored
by Visit Britain, clients who attend
a Travel Talks will automatically
be entered to win a trip for two to
Britain on Trafalgar’s 10-day Real
Britain trip, complete with land
and round-trip airfare to Britain.
From cityscapes and scenic lakes,
the trip goes from London to
York, Edinburgh, Liverpool and
Cardiff for a taste of British culture
and craftsmanship. Agents also have
the opportunity to win a trip for
two on Trafalgar’s eight-day Irish
Highlights trip. For every booking
made from an attendee who attends
a Travel Talks, the agent’s name will
be entered into a draw to win the
trip. The prize will be drawn in late
February. For a list of all the Travel
Talks dates and cities, visit:
▶https://www.trafalgar.com/can/
offers/travel-talks
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1218FAMS_CALENDAR.indd 18
bique, Seychelles, Mauritous, and
Madagascar. One per cent of all
sales of safaris are designated for
water, health and education projects
in Africa.
DECEMBER 18, 2014
12/15/2014 2:57:21 PM
Asia Pacific
TAIWAN TOUTS
DINING OPTIONS
The Taiwan Tourism Bureau has turned
to some heavy hitters to get the word
out about dining in Taiwan. The bureau
brought chef Stuart Cameron, who
oversees seven Toronto restaurants,
and two American chefs to Taiwan to
experience the cuisine, which Cameron
gives the thumbs-up to. Cameron told
a Toronto audience he and his colleagues “ate lots of great food” and
Taiwanese food is a “big mix-match,”
shaped by many cultures. Taiwan tourism authorities say Taiwanese food is
very different from Chinese cuisine.
Cameron also said Taiwan “has lots
of good places” for visitors to see and
praised it for its cleanliness and ease
of travel. Meanwhile, Thomas Chang
of the Taiwan Tourism Bureau’s New
York office said Taiwan’s food is among
“highlights” of a Taiwan vacation. Canadian visitations to Taiwan have risen
20% this year, he added.
▶www.taiwan.net.tw
CHINAPAC FOUNDER
SOARES STEPPING DOWN
After 29 years as a leading tour operator from Canada to Asia, Jenny Soares,
founder and president of Chinapac International in Vancouver has decided to
retire. When Soares started her journey
with Chinapac in 1985, she was a pioneer, partnering with China before it
became a trend in the rest of the world.
Chinapac has since generated an image
within the travel industry for being
Thomas Chang of the Taiwan Tourism Bureau joined Lisa Lau (c) of Tai Pan
Tours and Diane Molzan of Goway at the Taste Taiwan event in Toronto, which
promoted dining opportunities in Taiwan.
Shanghai tour ($698 + $498 tax)
that also takes in visits to the nearby
historic cities of Hangzhou, Wuxi and
Suzhou. Vancouver departures are on
Feb. 17, 2015, March 11 and 16, and
April 13, 19 and 29 – economy class
flights, hotels, tours and some meals
are included. Shanghai also anchors a
program that spends the majority of
its time on the open sea. It combines a
six-day Amazing Shanghai tour with
a 17-night transpacific cruise on board
the Celebrity Millennium. The cruise
departs from Shanghai and makes visits to Jeju Island, Kobe, Mt. Fuji, Tokyo,
Petropavlovsk, and ends in Vancouver.
The departure is April 19, 2015 and
rates start from $1,968 p.p. (plus tax)
for an inside cabin, double occupancy.
▶www.marcopolotours.com
trustworthy, and weathering storms
such as SARS, 9/11 and other industrydamaging events while continuing
to provide solid customer service.
Chinapac’s new owners and management team will be led by Lucy Dong,
general manager, and Tina Dong,
marketing manager. The existing
team remains unchanged, and Soares
is being retained on a consulting basis.
▶www.chinapac.ca
SHANGHAI FEATURED
ON MARCO POLO TOURS
Vancouver’s Marco Polo Tours has a
selection of ways to experience some
of the great cities of Asia, and many
of them include Shanghai as a central
attraction. The vibrant city stands
on its own on an eight-day Amazing
ENCHANTING THAILAND
BANGKOK • CHIANG RAI • CHIANG MAI • PHUKET
N
11 DAYS N17 MEALS
N
4+HOTELS
N
GUARANTEED DEPARTURE
JANUARY 24, FEBRUARY 21 & MARCH 14
FROM
$
2759
*
LAND ONLY
[YHUZH[KPZJV]LYPLZJVT࠮
*Price shown is per person, based on double occupancy for departure on January 24, February 21 & March 14, 2015 including the $210 rebate (book before December 20, 2014 of $150 and the Cash Discount
VM7YPJLKVLZUV[PUJS\KL[H_LZHUKMLLZHUKPZZ\IQLJ[[VH]HPSHIPSP[`H[[OL[PTLVMTHRPUNUL^PUKP]PK\HSIVVRPUNZ7YPJLPUJS\KLZ!KVTLZ[PJÅPNO[Z[YHUZMLYZHJJVTTVKH[PVUZPNO[ZLLPUNHUKZLSLJ[
meals as noted in the tour itinerary. For complete description visit transatdiscoveries.com. Transat Discoveries is a division of Transat Tours Canada Inc., and is registered as a travel wholesaler
65
^P[OVѝJLZSVJH[LKH[ ;OL>LZ[4HSS:\P[L,[VIPJVRL654 *2
DECEMBER 18, 2014
1218PLA_ASIAPACIFIC.indd 19
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12/15/2014 1:20:34 PM
PANORAMA OPENS NEW
DISCOVERY ZONE, LIFT
Panorama Mountain Resort has
announced that its new Discovery
Quad chairlift and Discovery Zone
are now operating. The Discovery
Quad, together with three smaller lifts,
deliver enhanced experiences to new
skiers and snowboarders in a safe area
all their own, called the Discovery
Zone and learning centre. Situated
only steps from the base, Panorama is
offering a special lift ticket just for the
Discovery Zone. Or the new Discovery
Kids Program includes a Discovery
Zone lift ticket, full day lesson and
lunch for $129/day.
▶www.panoramaresort.com
CYPRESS GETS MORE SNOW
MAKING, WIDER TRAILS
Cypress Mountain, just a short drive
from downtown Vancouver in the
North Shore Mountains, was the
official venue for freestyle skiing and
snowboarding events during the
2010 Olympic Winter Games. This
year, it has expanded its snowmaking operations on the Easy Rider
trail to improve the quality for ski
lessons. Also, the Collins, Panorama
and 3 Bears trails have been widened.
Cypress is the most technically challenging of Vancouver’s mountains,
with a vertical rise of 612 metres. It
has 53 runs (including 19 expert
trails), six chair lifts, plus freestyle
terrain parks.
▶www.cypressmountain.com
DELICIOUS MEMORIES
MADE ON YVR FOODIE TOURS
Food-lovers can give the gift of delicious memories with gift certificates
by Vancouver Foodie Tours for any
of their programs. These include the
20
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1218PAGE20.indd 20
Key travel agency partners recently attended a function held jointly by the Korea
Tourism Organization and Korean Air at the Sandman Signature Hotel and Resort
in Richmond. Three agents in attendance were (l-r) Winny Sung, flight specialist at
Adventures Abroad in Richmond; Ivy Daillet, operations consultant for Adventures
Abroad; and Bonnie Ngal, supervisor at Jade Tours in Vancouver.
Granville Island Market Tour (available year-round), Guilty Pleasures
Gourmet Tour (available year-round)
and the World’s Best Food Truck
Tour (available April-November). On
the Granville Island Market tour, for
instance, guests enjoy a cornucopia of
fine foods from independent farmers
and food artisans. These range from
Gulf Island chowder and cheeses to
locally made charcuterie, donuts and
coffees and chai.
▶www.foodietours.ca
AURORA SHOW SHINES
DOWN ON CHURCHILL
The year 2015 is expected to be near
the peak of a long-term cycle of solar
flare activity, resulting in the maximum aurora displays, says Nat Hab in
Churchill, Manitoba. Nat Hab offers
guests access to Aurora Domes, made
of clear Plexiglass and positioned in
complete darkness outside of town.
There, they can get a warm, unimpeded circular view of the night sky.
Churchill is located directly beneath
a layer of energy-charged particles,
creating a heavy concentration of
auroral activity. One stay option is the
Northern Lights & Arctic Cultures
program, a small-group trip for six or
eight days, January through March,
priced from $4,795 p.p., double
occupancy.
▶www.nathab.com
SAN DIEGO CONNECTS TO TIF
BY NEW BORDER EXPRESS
Opening in 2015, the Cross Border
Xpress (CBX) will connect the Tijuana
International Airport (TIJ) directly
to a new facility in San Diego via a
secure pedestrian bridge border crossing for ticketed airline passengers. The
CBX will meet US/international security standards and will offer bilingual
services, parking, food/beverage and
retail services. TIJ has flights to over
30 destinations in Mexico and the
CBX will make the connection to San
Diego more convenient. The CBX will
have the capacity to serve over two
million passengers per year.
DECEMBER 18, 2014
12/15/2014 2:15:36 PM
G ADVENTURES
Through Dec. 24, all agents and clients
visiting G Adventures’ web site can
enter a draw to win a spot on one of the
operator’s new rail trips in India, simply
by submitting their details on the site.
▶www.gadventures.com
ENCORE CRUISES
Encore Cruises is celebrating the
holiday season with a special gift to
travel agents: earn $50 bonus commission on bookings made during
the month of December. Valid on
all new individual bookings and
group reservations (with names and
deposits) made between Dec. 1 and
Dec. 31, on sailings of six nights or
longer, this special offer applies to
any cruise line for travel anytime.
▶www.encorecruises.com
SUNWING, MSC CRUISES
One lucky agent will set sail with
Sunwing Vacations and MSC
Cruises on a Caribbean cruise
for two aboard the MSC Divina.
Deadline to enter is Dec. 19. The
prize package includes round-trip
airfare from Sunwing, airport transfers, seven nights cruise accommodation, and Caribbean itinerary in
a Balcony Fantastica stateroom. For
your chance to win, answer the following question, What is the name
of the beverage package that can be
purchased on board the MSC Divina
through Sunwing Vacations? at:
▶http://promo.baxter.net/contest/
sunwing.asp
ST. PETE/CLEARWATER
Travel Courier and Visit St. Pete/
Clearwater are teaming up to give
one lucky travel agent the chance
to win a one-week holiday for two
including round-trip airfare to
Tampa International Airport from
a Canadian WestJet gateway, sevennight stay at the Sheraton Sand Key
on Clearwater Beach, tickets to the
Clearwater Marine Aquarium, a cruise
with Tropic Boat Tours, and $100
dining certificate at the Palm Pavillion
Beachside Grill. To enter, go to:
▶http://promo.baxter.net/contest/
visitstpeteclearwater.asp
www.travelbestjobs.com
CLASSIFIEDS
To place your classified ad, Call Tabatha Fernandez-Bradley 416-968-7252, ext. 415; e-mail: classifieds@baxter.net
CAREERS • PROFESSIONAL SERVICES • BUSINESS OPPORTUNITIES • REAL ESTATE
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Or contact us:
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E-mail: careers@travelindustrypersonnel.com
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www.travelbestjobs.com
CLASSIFIEDS
To place your classified ad, Call Tabatha Fernandez-Bradley 416-968-7252, ext. 415; e-mail: classifieds@baxter.net
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