London`s Premier Minicab Firm

129a Lavender Hill, Battersea London, SW11 5QJ
Phone: 0207 924 6666, Fax: 0207 585 2601, Email: accounts@kvcars.co.uk
London’s Premier Minicab Firm
Why Use KVC?
- All vehicles fully equipped with GPRS/GPS Systems
which enable live tracking
- All vehicles equipped with latest satellite navigation
software
- Fleet size of over 100 diverse range of vehicles
- Vehicles cleaned on a daily basis
- Text message on allocation and on arrival
- All vehicles plated with KVC plate for easy
indentification
- Very competitive pricing with no compromise on service
- Very fast turnaround period
- Online Booking available with live real time tracking
99% punctuality record
- All drivers collar and tie. Get a direr without a collar
and tie you journey is on the house
- Staff have sound industry knowledge (WITH OVER
40,000 LICENSED DRIVERS IN LONDON ALONE, WE
MAKE SURE WE HAVE THE BEST)
- Excellent customer service department. We take any
complaints or comments personally
- Pride ourselves in being helpful,courteous and reliable
KVC Executive
WITH A DIVERSE FLEET OF WELL OVER 100
VEHICLES INCLUDING SALOONS, ESTATE,
PEOPLE CARRIERS AND EXECUTIVE CARS,
WE ARE ABLE TO PROVIDE RESPONSE
TIMES OF UP TO FIFTEEN MINUTES UNDER
STANDARD CONDITIONS.
Our standard saloon range comfortably
carry upto 4 passengers with luggage
Passenger Cars
Only four passengers but a few extra bags;
then our estate range is ideal for your
excess baggage requirements. then the
estate range is fo ideal for passengers
carrying excess luggage or bulky items
More then 4 passengers? The MPV
(Multi purpose vehicle) may be the car for
you. It can comfortably carry 5-6
passengers with luggage
Our minibus range.
Ideal for large groups with excess luggage. It
can carry 7-8 passengers depending on the
luggage requirements
OUR EXTENSIVE EXECUTIVE FLEET INCLUDES THE
MERCEDES E & S CLASS, AUDI A8’S AND BMW 5
& 7 SERIES.
Our Executive service covers corporate and private travel using professional chauffeurs who are
friendly discrete
and knowledgeable.
Airport Transfers
Our professional chauffeurs will assist you so your
journey is both safe and comfortable allowing you
to arrive at your destination refreshed, at ease and
most importantly on time.
Chauffeured executive cars like Mercedes BMW
and Audi, which are all, registered and
inspected by the local authorities and all our
chauffeurs are fully licensed and security checked
for your peace of mind. Chauffeur service caters
for most events from large conferences to corporate road shows airport transfers shopping trips,
sporting days out, weddings to chauffeur tours of
London and other places of interest like Windsor
Oxford etc. We will take care of your chauffeur re-
Why not book an executive top of the range BMW
7 series for your airport transfers.
Sit back relax and watch a movie or the news, with
our rear entertainment system.
Let us do all the work.
KVC
Have you downloaded yours???
Download it for free from the app store. Just search for KVC
Driver Commitment
- All drivers are required to follow the company
dress code Collar & tie
- The following will be monitored during your time
with KVC
- Vehicles and driver cleanliness are constantly
monitored
Text Alert
At KVC we believe communication between the
staff and you the customer is key. A large investment
of time and money has gone into our new discrete
personalized text alerts. O n allocation of a booking to a vehicle a
- Driver appearance and adherence to uniform
policy
Text is then sent to you the customer. This is to inform
you the driver is on the way. This also helps you
to identify and make sure you are getting into the
right car, the drivers phone number is also provided
should the need arise for you to contact the driver.
- Any driver who does not meet expectations will
be face disciplinary actions.
- Timeliness of arrival
- Overall passenger experience
Support
It’s all about quality at reasonable cost and
service at all costs?
Most of our customers started out by giving us
one chance to show them the difference. Why
don’t you join them? Contact one of our dedicated account handlers 0207 924 6666 or simply
visit our website : www.kvcars.co.uk
This App allows you to book a Cab from KVC Transport.
You can:
. Get a Quotation for your journey
. Make a booking
. Check its status
. Cancel a booking
. Track the vehicle on a map
. Manage your previous bookings
. Manage your favourite addresses
account facilities
Priority status over cash paying customers, no need to queue.
Itemized invoicing on monthly basis frees up cash flow.
courier service
fleet management
technology
At KVC we also have a large courier network covering the Ul, so if you need a parcel delivering to any
part of the UK, look no further we will go the extra mile.
KVC have taken things one step further with an in house vehicle repairs servicing and valeting
centre.
At KVC we believe in reinvestment of our profits to better our services. Of the many
reinvestments include investments into technology. With the fast growing advancements in
technology we have transformed the way by which we operate.
You can rest assured our fleet vehicles are maintained to the highest of standards. All our
vehicles are subject to two mots a year and weekly inspections. And our vehicles are serviced
every 6000 miles as opposed to the recommended 12000 miles.
Full support from our customer relations department
Online booking and vehicle tracking enhancement for account customers
No need to carry cash with you
Journeys have a fixed pick-up to drop-off price, regardless of route or time.
All bookings made by telephone are recorded and we monitor calls on a daily basis to ensure
that they are being dealt with efficiently.
We’re 30% cheaper then Black Taxis on account
WHATEVER OR WHEREEVER OUR DEDICATED COURIER
DEPARTMENT DELIVER GOODS ON TIME EVERY TIME
HOW TO OPEN AN ACCOUNT?
Just complete the enclosed application form and Fax it to 020 7585 2601
Your account will be opened on the same day, and you will be assigned a personal accounts
manager.
At KVC we use a modern telephone system where we have active ‘screen popping’, our system
picks up your telephone number and saves it in the computer mainframe where all records are
held. Therefore the following time which you call us, before we even answer the call we know
exactly who and where the call is from. An average booking at KVC takes 15 seconds.
Our services include, same day couriers, motorbike couriers, parcel cars, small vans, Large vans,
milti-drops and overnight couriers.
UK Overnight
Our highly flexible United Kingdom overnight service offers the latest possible close-out times
and a highly comprehensive coverage of the mainland United Kingdom.
KVC Transport
Voice guided Street Navigation.
All our drivers have passed a London Knowledge-style test. However, all our vehicles come fully
equipped with voice guided satellite navigation as part of our dispatch system.
When booking just give your destination to the control staff and leave the rest to us. You can
now sit back relax and enjoy your journey not having to worry about weather the driver knows
where he is going.
We can see exactly where every vehicle is via our vehicle tracking system from our office. This
provides us with real time location of all our vehicles, simultaneously on a computerized map.
So when the control staff say the driver is 2 minutes from your door step, they mean exactly that.