THE OSHA ISSUE SEW THIS ACADIANA FUNJUMPS
Transcription
THE OSHA ISSUE SEW THIS ACADIANA FUNJUMPS
TH E FOTFHTEHLEOLUOI S UIIASN IA NRS U TR U ICOTNI OAN AN DDIUNSDTU RSYS A AT TH E EO O F FFIFCIICAILA L MM A GAAGZAI Z NIENO ANCAOC NO ST CT ND IN R SYT A OSCSI O AC TIO NI O N VOLUME 8 ISSUE 2 APRIL 2016 THE OSHA ISSUE SEW THIS ACADIANA FUNJUMPS P.3 P.9 P.11 the member services arm of lci workers’ comp CONTENTS: Association News . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 On the Issues: The OSHA Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9 Member Spotlight: Sew This . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-14 Member Spotlight: Acadiana FunJumps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-16 LCI Workers’ Comp Corner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-19 Association News: Successful start to LCIA’s new programs. Since introducing our new programs at the beginning of the year, we have held several successful events and engaged with many LCI policyholders. You can learn more about LCIA’s programs on page 11 or at lciassociation.com/programs. Highlights from the first quarter include: 1 :: Locally Vested in Baton Rouge: :: Family Day in Bossier City: On February 17th, LCIA was joined by the Baton Rouge Area Chamber (BRAC), who gave the presentation, “An Economic Outlook for the Capital Region.” A well attended lunch, it was a successful first event in LCIA’s Locally Vested series. LCIA’s Family Day is our semiannual member appreciation event, and the next one is on the calendar. On Saturday, May 21st, we will be celebrating with our policyholders at Party Central in Bossier City. Turn to page 3 for the details. We hope to see you there! :: Agriculture Industry webinar featuring Commissioner Strain: :: Tune In each week: On January 28th, Commissioner Mike Strain of Louisiana’s Department of Agriculture and Forestry gave a “State of the Agriculture Industry” webinar exclusively for LCI policyholders. A recording of the webinar can be viewed at youtube.com/lciassociation. Don’t forget to Tune In with LCIA every Tuesday at 2:00. During the first part of 2016, our guests have included business resource organizations, a graphic designer, a tax accountant, and a safety consultant. Tune In guests discuss their industry and their work, with the discussion focused on how Louisiana businesses can engage with someone in that industry. LCIA Events: April May June WORKERS’ COMP 101 EN ESPAÑOL LOCALLY VESTED: ACADIANA WHEN: APRIL 22, 2016 6:00 PM - 8:00 PM WHERE:COVINGTON, THE CHIMES RESTAURANT WHEN: TENTATIVE DATE: MAY 12 WHERE:TBD LAFAYETTE CONTR ACTOR NET WORKING NIGHT AT ZEPHYR FIELD WORKERS’ COMP ORIENTATION EXPRESS WHEN: JUNE 9, 2016 6:00 PM - THE GAME ENDS WHERE: ZEPHYR FIELD METAIRIE WHEN: MAY 19, 2016 5:30 PM - 7:30 PM WHERE: CATFISH CHARLIE’S MONROE FAMILY DAY AT PART Y CENTR AL WHEN: MAY 21, 2016 11:00 AM - 3:00 PM WHERE: PARTY CENTRAL BOSSIER CITY Tune In is LCIA’s new weekly webinar series. Every Tuesday at 2:00, we invite you to tune in and get LCI Workers’ Comp and LCIA updates, see what’s happening across Louisiana, and be introduced to a valuable business resource. Learn more about Tune In on page six of this issue, and find out who is tuning in with us at lciatunein.eventbrite.com For more information and to register for these events, go to lciassociation.eventbrite.com or email Christina Buras at christina@lciassociation.com. 2 IT’S A L L F U N A N D G A MES 5 LCIA’s Y DA Y L I M FA nt r a l SS PR-EA-TART S TO Pa rt y C e C it y , L A 7 11 11 r ie s s o B , e iv r D g in 4 4 0 1 V ik A M – 3 :0 0 PM 0 :0 11 , 16 0 2 1, 2 y a M Satu rda y , LCIA is excited to host our spring Family Day at Party Central in Bossier City. Our guests will have access to all of Party Central’s attractions including the arcade, go-karts, mini golf, and much more. What’s a party without food? We’ll be serving lunch for all of our guests, as well. A beloved tradition of LCIA, we throw Family Day twice-a-year to show you, LCI policyholders, our appreciation. Not to mention, you work hard all year, so let LCI and LCIA treat you to an afternoon of family fun. To register, visit lciafamilyday.eventbrite.com. Admission is free, but tickets are limited. Please register early. In an effort to give back, we spotlight a charity at each Family Day. We will be collecting items for Shreveport Bossier Rescue Mission. You can find a list of recommended items on our registration page. Your generosity is appreciated. Maximum tickets per company: 5* PR ESENTED BY: Please note: registering parties must include a representative from a company that holds an active LCI Workers’ Comp policy. If the registered party does not fall under an active policy, the registration will be canceled. Meet LCI’s 3,500+ policyholders. LCI Policyholders by Industry AGRICULTURE & Natural resources: 8.33% CONSTRUCTION, utilities, & property SERVICES: 47.49% Education & Social Services : 2.15% healthcare & wellness: 1.59% Hospitality & entertainment: 5.25% professional services: 1.67% manufacturing, fabrication, & Processing: 3.34% retail, sales, & other services: 9.57% Transportation, freight, & warehousing: 20.6% TOTAL: 3771 members As of March 2016 LCI Policyholders by Region ACADIANA: 13% NEW ORLEANS: 40% BATON ROUGE: 17 % NORTH: 14% CENTRAL: 10% SOUTHWEST: 5% TOTAL: 3771 members As of March 2016 Who is LCIA? LCIA is a business development partner for all businesses insured by LCI Workers' Comp. These businesses span across Louisiana and come from many different industries. Above are two graphs displaying the composition of LCI policyholders. One graph depicts the different industries represented by LCI-insured businesses, and the other displays the geographical distribution of all LCI policyholders. LCIA is proud to work with a variety of businesses. We believe the diversity within our network is special, and through networking and collaboration, we believe it can only serve to help you in your business endeavors. To connect with other LCI policyholders, come to one of our many events, offered each month throughout the state. Learn more at lciassociation.com/programs ON THE ISSUES Issues: On the OSHA The name “OSHA” can spark a lot of emotions–including fear–among business owners. This edition of “On the Issues” seeks to demystify OSHA by giving you insight from people in the know. First, we hear from Safety Consultant Peggy Sellers, who has had interactions with OSHA. Next, we hear about free OSHA visits offered by the Louisiana Workforce Commission. Finally, we hear from managers who emphasize safety within their companies. All About OSHA BY : PEGGY SELLERS, PS SAFET Y & RISK MANAGEMENT As a safety consultant, the questions I hear the most from business owners are, “What are the OSHA fines?” and “When can OSHA visit us?” OSHA has ramped up enforcement in recent years with increased inspections and increased fines. There are several reasons why OSHA may visit your company, so let’s first take a look at what they may be. TYPES OF OSHA INSPECTIONS :: Imminent Danger: If an OSHA Compliance Officer sees a situation that could cause serious injury or death, he/she will conduct an inspection and ask the company to correct the violation immediately. If the company fails to comply, the Act allows for OSHA to seek an injunction to have work stopped until the violation is corrected. :: Complaints: This can be generated from a current or former employee, a citizen who sees an unsafe condition, or even a competitor. In this case, he/she reports the potential violation to OSHA, and OSHA visits your business to investigate the complaint. 5 :: Random/Programmed: these inspections are usually initiated due to incident rates, the industry’s risk, or a specific risk OSHA may be focused on. :: Follow-Up: If a citation has been previously issued, a follow-up inspection may occur to see if the violation has been corrected. OSHA VIOLATIONS OSHA can levy fines for violations found during any of the inspection types above. The types and amount of penalties are: :: Other Than Serious: A violation that probably would not cause serious injury or death. An example of this could be not posting requirements or not maintaining OSHA Logs. This could result in a fine of up to $7,000 for each violation. :: Serious: Any violation that could result in serious injury or death. This could be anything from PPE, Electrical, Fall Protection, etc. This could result in a fine of up to $7,000 :: Willful: A violation that the employer knowingly commits with plain indifference to the law. This could result in fines up to $70,000. If the Willful violation results in death, an individual can be fined up to $250,000 plus 6 months in prison, and the company can be fined up to $500,000. :: Repeat: Any violation that was previously cited and has gone uncorrected. This could result in fines up to $70,000 ON THE ISSUES :: Failure to Abate: If a follow-up inspection is conducted and the violation is not corrected, a fine of up to $7,000 per day from the date of the violation can be issued. As high as these fines are, on November 2, 2015, President Obama signed into law that these fines will be increased by 150%, with 80% increases to begin August 1, 2016. I encourage all business owners to take some classes to learn what is required by OSHA. Remember the term “ignorance of the law is not a defense.” AVOIDING CITATIONS AND FINES Ensuring the following four components are part of your safety program can help you avoid violations and shift civil liability from “employer misconduct” to “employee misconduct.” The four things to include are: :: Create and implement a written safety program :: Provide training for your employees :: Verify employee understanding :: Enact a disciplinary program for employee violations If you include these four components, violations could be dismissed due to employee misconduct. Remember, you must document everything. Furthermore, many clients require that you train your employees before you are allowed to work for them, so having a solid safety program with these four components can be used as a marketing tool. RECENT OSHA UPDATES There have been several changes to OSHA Standards that have recently gone into effect. If you have not made these changes to your current programs they should be made as soon as possible. :: Reporting Injuries: In the past, the law said to report any fatality or hospitalization of three or more employees within eight hours. Now you must report any fatality, any hospitalization, and any loss of vision within eight hours. :: HAZCOM: The new HAZCOM–Hazard Communications–standard now includes Global Harmonized System, which affects labeling requirements and replacing your Material Safety Data Sheets (MSDS) with Safety Data Sheets (SDS). The training deadline of December 2015 has passed, but an extension has been issued to June 2016 to be in full compliance. Here a few things to review to ensure you are in compliance. 1. Perform a chemical inventory 2. Train your employees in GHS 3. Collect Safety Data Sheets 4. Update your SDS Manual 5. Train employees on new hazards :: Confined Space in Construction: This new Standard is close to the General Industry Standard on Confined Space. A confined space: 1. Is large enough for a worker to enter 2. Has limited means of entry and/or exit 3. Not designed for continuing occupancy The Standard requires workers be trained and that a competent person evaluate the space before a worker is allowed to enter. If you think you may have a confined space, you can go to the OSHA website and search “CFR 1926.1200” to see the final rule. With the new Standards being enforced, don’t forget about the most common types of citations. I have been seeing many Fall Protection, Ladders, Excavatio, and PPE violations. Again, have a program, train, verify understanding, and enforce your policies to avoid injuries and OSHA fines. IN CONCLUSION Many, if not most, fines can be avoided by properly training your employees. First and foremost, properly training your employees on the hazards they encounter will make them aware of how to work safely and avoid injuries. By the employees working safely, you will avoid an Imminent Danger Inspection. Secondly, by avoiding injuries, you can decrease your insurance costs. Thirdly, by having a safe and healthy work site and lowering your OSHA Recordable Rate, you probably wouldn’t be flagged for a programmed inspection based on your TRIR (Total Recordable Incident Rate). At this point in the article, you may realize what you need to do to protect your employees from injuries and avoid fines: train and document. Conduct frequent inspections of your job sites to ensure 100% compliance from your employees. Finally, if you oversee subcontractors, you could be held responsible for them. Be sure you evaluate their safety efforts to ensure compliance and have their contract state that they will abide by all laws, including OSHA regulations. Peggy Sellers, the Owner of PS Safety & Risk Management, has more than thirty years of experience as a safety consultant. Learn more at pssafety.net, or call PS Safety at (225) 246-8500. 6 ON THE ISSUES The Louisiana On-Site Consultation Program: Providing OSHA Consulting to Louisiana Businesses BY: THE LOUISIANA WORKFORCE COMMISSION Through the Louisiana On-site Consultation Program, the Louisiana Workforce Commission (LWC) offers OSHA consulting services to Louisiana businesses at no cost. Through these services, a safety consultant from LWC will visit Louisiana businesses to assess current safety practices and make recommendations to improve these practices, all without the consequences of OSHA citations and fines. The underlying goal is to keep the people of Louisiana safe at work. THE PROCESS Any Louisiana business with fewer than 250 employees that has been in business for at least one year is eligible to participate in the On-site Consultation Program. The business initiates the process by contacting the Louisiana Workforce Commission to request a visit. With offices in Baton Rouge, Lafayette, Shreveport, Covington, and Hammond, the LWC can typically perform the requested visit within two weeks. During the visit, the LWC consultant will review safety plans and examine the job site, just as an OSHA inspector would, but without any OSHA penalties. THE BENEFITS While an inspection performed by OSHA can lead to citations and fines, it is important to note that LWC’s consultants will not report possible violations to OSHA. They also will not issue citations or propose penalties for OSHA violations. The On-site Consultation Program rewards Louisiana businesses for taking a proactive approach to safety, and as such, all follow-ups will come in the form of safety recommendations and assistance with identifying and implementing safety policies, practices, and equipment. THE VISIT During the OSHA consultation visit, LWC’s consultants—who have training comparable to OSHA inspectors—first meet with management to go over the inspection process and to review the company’s written safety program. If no safety program exists, the consultant will discuss the importance of such a program Workers’ Memorial Day Every April, the Louisiana Workforce Commission participates in Workers’ Memorial Day, which falls on April 14, 2016. Workers’ Memorial Day is observed to honor those workers who have died on the job, to acknowledge the grievous suffering experienced by families and communities, and to recommit to the fight for safe and healthful workplaces for all workers. 7 THE FOLLOW-UP After the LWC consultant preforms the visit with a business, he or she provides a written summary of findings. This includes potential hazards observed during the visit as well as recommendations of ways to remedy them. As previously noted, LWC also offers assistance with developing a safety program and can provide group education and oneon-one trainings for employees. FEDERAL SHARP PROGRAM The Louisiana Workforce Commission’s OSHA consulting program is part of the Federal Safety and Health Achievement Recognition Program (SHARP). The SHARP program is administered by OSHA and sets the standards for the State’s on-site inspections. Upon successful completion of all elements of the program—including complying with the state consultant’s recommendations—businesses are recommended for SHARP certification. SHARP-certified businesses may be exempt from programmed OSHA inspections for two years and can reapply for SHARP status at the end of the two-year period. SUCCESS OF LOUISIANA’S PROGRAM During the 2015 state fiscal year, LWC’s consultants performed a total of 595 visits with Louisiana businesses. Of those, 104 were focused on training and education. The consultants identified 1,162 serious and imminent hazards which removed over 69,972 workers from serious risk. For the third consecutive year, Louisiana has been ranked as the second-safest in the nation in terms of the number of injuries and accident rates. Companies are reporting fewer injury and illness claims, and workers’ compensation rates continue to decrease. Injuries and illness rates in Louisiana continue to be lower and the number of fatalities in our state is decreasing. CLOSING The Louisiana On-site Consultation Program continues to help the businesses of Louisiana create a safer work environment and reduce the chances of OSHA penalties and fines. If you are interested in learning more about the program and potentially requesting an on-site visit, contact Project Manager, Corey S. Gaines at 800-201-2495 or cgaines2@lwc.la.gov. ON THE ISSUES and make recommendations for developing and implementing one. After meeting with the management team, the LWC consultant performs a walk-through of the work site to perform an overall safety evaluation and look for potential hazards. He or she will also speak to employees and managers to learn about business operations and at times, to provide on-the-spot recommendations on equipment and other safety issues. If there is a hazard that the consultant deems an “imminent danger,” he or she will work with the business to find a feasible and immediate solution. ON THE ISSUES Managers’ Voices Safet y Advice f rom Safet y-Minded Managers Owning and operating your own business gives you a lot in common with the other 3,500+ Louisiana-based businesses with an LCI policy. Given these shared experiences, we believe that you can learn a lot from your peers. In this Members’ Voices section, we ask you questions related to the this issue’s topic. In this issue, we look to business owners who make safety a priority. They have all made the effort to create and implement a safety plan, provide employees with safety training, and consult resources that help them improve their safety programs. We hope you find their insight helpful as you think about a safety program of your own. MARCO MACERA COMPANY: A-MED Ambulance Service POSITION: VP of Operations CITY: New Orleans RANDY MILLER COMPANY: Career Adventures, Inc. POSITION: Vice President CITY: Shreveport JUSTIN UEBINGER COMPANY: Advanced HSE Consulting, LLC POSITION: Owner CITY: Lafayette Q. IN YOUR OPINION, WHAT IS THE FIRST STEP IN CREATING A SAFETY PLAN? WHAT RESOURCES WOULD YOU CONSULT FOR HELP? Q. WHAT TYPES OF EMPLOYEE TRAINING HAVE YOU FOUND USEFUL AND/OR EFFECTIVE? Q. WHAT HAS BEEN YOUR EXPERIENCE WITH OSHA AGENCIES, AND WHAT ADVICE DO YOU OFFER FOR WORKING WITH OSHA? A. My first step would be to assemble a safety committee and conduct a work site analysis to identify any obvious issues. This will at least give you a starting point for your plan. I would then consult with LCI’s safety department and ask them to review what you have and offer recommendations. LCI safety resources have always been a great resource for our company and have given me some excellent ideas. I cannot stress enough that once the plan is developed, it must become part of your company’s core values and culture to truly be effective. 9 A. Since we’re in the staffing industry, our employees work in different locations. The key for us is to train them before they start on the job. By training our employees up front, we ensure that they are prepared for the job site we send them to. We use online trainings such as Pure Safety and those offered by LCI, as well as hands-on orientations. We continue to develop our methods, including site-specific training for some clients, and we have seen positive results. A. I have had direct interactions with OSHA who came to a machine shop that I was working with. The OSHA representative came based upon their class of business, even though this company had never had an amputation case. He reviewed documents during an opening conference. We then took a tour of the facilities, and he privately interviewed one of the employees. Then came the closing conference. Overall, I would cooperate and be polite. OSHA representatives are people too, so treat them with respect and they will be kinder and more understanding. LCI NOW OFFERS ONLINE SAFETY CLASSES LCI is now offering online safety classes for all industries. Taking classes is easy: contact Loss Control Coordinator Amanda Villemarette for a login and gather your employees to participate in individual or group training. For more information,contact Amanda Villemarette at 985-612-1587 or amanda@lciwc.com. lcia’s programs While your LCI policy protects your business, LCIA wants to give you the tools to grow your business. LCIA’s Programs are designed specifically for our Louisiana businesses. Each program has its unique business development benefits. A discussion focused on business in your community. No matter your industry, you’re in business. We’re joined by a guest each week for a discussion about business news and resources. Locally Vested is a moderated live forum that LCIA hosts in different cities to discuss the unique issues affecting Louisiana’s communities. Join us for a Locally Vested near you to hear what’s happening in your community. Through Industry Insights, LCIA brings you workshops, webinars, networking events, and resources focused on your industry. For a list of industries LCIA serves, visit lciassociation.com/industries. Tune In is LCIA’s weekly webinar series that brings you a brief report of the latest business news and events around Louisiana. Log in from your computer, tablet, or phone to get all your business and industry news in a 30-minute broadcast. For more information about LCIA’s programs, visit: lciassociation.com/programs. 985-612-6733 info@lciassociation.com LCIA’s semiannual member appreciation event. Special offers on business events, services, and products. You work hard all year, so let LCIA treat you and your family to a day of fun at Louisiana’s top family venues. LCIA invites all LCI policyholders to join us for Family Day twice each year—once in North Louisiana and once in South. Opportunities are deals, discounts, and promotions that LCIA has secured exclusively for LCI policyholders. Find current Opportunities in the Member Portal at members.lciwc.com and in LCIA’s eNewsletters. lciassociation.com facebook.com/lciassociation twitter.com/lciassociation LCIA would not exist if not for our members. You, the 3,500+ businesses insured by LCI Workers’ Comp, are LCIA. You represent countless industries throughout Louisiana. We use this Member Spotlight section of our magazine to showcase our members’ unique businesses. By sharing the contributions our members make to their industries and communities, we are showing you that with LCIA, you’re In Good Company. Sew This Acadiana FunJumps 12 MEMBER SPOTLIGHT Spotlight Member Owner of Sew This “Long before I opened Sew This, when my husband would ask me what my dream job was, I would tell him, ‘to open a fabric store.’ I love what I do, and I love that my store is a tribute to my husband.” MEMBER SPOTLIGHT Opening Following the 2007 death of her husband, Rick—whose life was cut short by a drunk driver—Mona decided to follow her lifelong dream of opening a sewing shop, something she believes her husband would have wanted. She opened Sew This in November 2008 in a Highway 59 shopping center in Abita Springs. A bookkeeper by trade, Mona utilized her accounting experience to team up with her business partner, who had an exclusive agreement to sell Bernina sewing machines, what Mona has labeled the “Cadillac of sewing machines.” Rapid Growth Following a successful first year, Sew This took over the neighbouring storefront, expanding both product selection and classroom space. Sew This expanded incrementally during the next several years and now occupies the entire side of the shopping center with a large sales area and two large classrooms. “It’s like in that baseball movie,” Mona explained. “‘If you build it, they will come.’ The same goes for sewing shops. Our customers found us, and we are happy they have. They have made our expansion both possible and necessary.” Mona bought out her original business partner, but she still credits the partner for the early success and growth. To this day, Sew This exclusively sells Bernina machines. A Sewing Community Mona is quick to dismiss the myth that sewing and quilting are a dying art reserved for older women. She explained that while she has plenty of customers who fit this description, she works with both men and women, many of whom are middle-aged. She also holds a summer sewing camp to engage children with her craft. Mona, who began sewing at age six with her mother, described a special bond that sewing forges: “I see the work my customers put into their projects. It means so much to them to hand-make something for someone they love. There is definitely a personal connection.” Because Mona’s staff is so involved in the process—from the selection of fabric to the guidance during classes— her customers feel a connection to the store, which contributes to the Sew This community. A tribute to Richard M. Jones Because Mona Jones opened her dream store after her husband’s death, the whole store stands as a tribute to him. Mona explained that she loves going to work every day and helping her customers discover their own tastes in fabric and patterns and helping them through the process of creating something for a loved one. Mona’s connection with her customers is especially fitting since she has built her business doing what she loves in honor of the one she loved. To learn more about Sew This, visit sewthis.net. If you want to view the selection of fabrics and machines, feel free to visit Mona and her staff at 70117 Highway 59, Suite O in Abita Springs. 14 Sew This About Sew This For sewing beginners and experts on the north shore of Lake Pontchartrain, Sew This is the goto place. A self-proclaimed “creative sewing center,” Sew This sells sewing machines and fabrics and offers classes in sewing, embroidery, and quilting. Since opening the store in 2008, owner Mona Jones has grown Sew This into a popular sewing hub and a successful business, sharing her warmth and expertise with her customers. Meet Jacob Williamson Owner of Acadiana FunJumps “We are in a service-oriented business. This not only means serving our customers but also our franchisees. I emphasize slow, organic growth, so my franchisees always know that they are taken care of.” Castles, Slides, and DJ the Dragon Acadiana FunJumps owns more than 200 inflatable units, which include bounce houses, water slides, ball pits, and obstacle courses. Jacob and his team stay busy on weekends throughout the year, but they are busiest during the spring and summer months. In April and May, with graduation parties, church picnics, and other spring festivities in full swing, Acadiana FunJumps rents 150 units per weekend. While each inflatable is custom ordered, Jacob decided he wanted to create a special inflatable, unique to FunJumps. He collaborated to design a bounce house shaped like the company’s mascot, DJ the Dragon, with the name DJ representing the father and son duo “Doug & Jacob”. He even traveled to China to oversee the production. There are now five DJ the Dragons, one of which stands guard of FunJumps’ castlethemed office on Johnston Street. FunJumps ® Due to the Williamson family’s success, the word “fun jump” has become the generic term for an inflatable bounce house in the Lafayette region. Acadiana FunJumps was the first inflatable rental company in the region, and as Jacob explained, they have a registered trademark on the FunJumps name. Jacob described people’s surprise about the trademark. “They ask me, ‘how can you have a trademark on the word FunJumps?’ I have to explain that it was the name of our company before it was the commonly used name. I think that’s really a testament to our success.” Business Model While Acadiana FunJumps was the original business founded by Doug Williamson in 1985, there are now six FunJumps franchises in Louisiana. Jacob Williamson established the corporate entity FunJumps USA, the umbrella company under which all of the franchises fall. Jacob still owns Acadiana FunJumps as a franchise, and he explained that he has a good relationship with his other franchisees. “I have the inventory and the facilities well beyond what any franchise could have, but we share inventory. Instead of a franchise offering their customers just one or two options, customers can tap into our entire inventory. We store everything in our warehouse, and the franchisees even use our facility to clean them when they’re done.” Jacob also explained that FunJumps utilizes an inventory management software that was designed specifically for the inflatables rental industry. “Inside Out” Growth With six franchises, one can naturally expect FunJumps to continue to expand. Jacob cautioned against forcing growth at a faster pace than is “organic.” He remains committed to maintaining good relationships with the franchise owners. Jacob wants to continue to grow, but he also wants to do so at a rate that allows the franchises to continue to share inventory and resources. With what he called “inside out growth,” he sees the service area radius around FunJumps’ Lafayette home slowly expanding into the future. To learn more about Acadiana FunJumps, visit funjumps.com. 16 L o u i s i a n a Fu n Ju m p s About Acadiana FunJumps True to their slogan of “We rent fun,” Acadiana FunJumps rents inflatable jump castles and slides, as well as popcorn and cotton candy machines. Acadiana FunJumps was founded by Doug Williamson in 1985, and his son Jacob Williamson now owns and operates the business. MEMBER SPOTLIGHT t n i fla aeblpeires m Corner LCI Workers’ Comp Workers’ Comp Education A service offered by our Loss Control department, LCI hosts workers’ comp classes that educate and inform LCI policyholders about their workers’ comp policy. Attendees learn about the various functions of workers’ comp and how to get the most from their LCI policy. Attendees also have the opportunity to meet representatives from each of LCI’s departments. While all policyholders are invited to attend, those new to LCI–including new ventures– have found these events particularly useful in the past. workers’ comp orientation W no instructions necessary. let us show you how to use it! UPCOMING WORKSHOPS INCLUDE: Workers’ Comp Orientation Workers’ Comp Orientation is offered in both English and Spanish, and lunch or dinner is always served. $ Friday, April 22 at 6:00 PM The Chimes Restaurant Covington, LA *Spanish presentation Workers’ Comp Orientation Thursday, May 12 at 5:30 PM Catfish Charlie’s Monroe, LA *English presentation No Free Online Bill Pay LCI’s Finance department would like to remind you that there is no fee to pay your bill online in the LCI/LCIA Member Portal. In addition to paying your bill, you can access policy documents and view additional benefits such as online safety classes. Visit members.lciwc.com to get started. Call 985-612-1230 with any questions. 17 Downtown New Orleans Office LCI has opened a second office, which houses our Member Services functions including LCIA. The new office is located in downtown New Orleans’ Canal Place building. Seen here are representatives from LCI’s Underwriting and Marketing departments celebrating the opening of the new office. Claims Department Putts for a Good Cause On Friday, February 26th, LCI’s Claims Department joined the New Orleans Claims Association at its annual Putt Putt Palooza at City Park in New Orleans. All funds raised went to the Melanie Lege’ Memorial Scholarship fund. Seen here from left to right: Ashton Oubre, Amanda Villemarette, Vinnie Carbo (from Core Care Case Managers), Andrea Fisher, and Brandi Seeger. 18 LCI WORKERS’ COMP CORNER LCI Employee Spotlight: Billy Porche Position: Loss Control Specialist Hometown: Woodworth, LA Q. Where did you grow up? What was the best thing about growing up there? A. I grew up in a little town called Woodworth. It is located about 9 miles south of Alexandria on Hwy. 165. It was small, so everybody knew each other. There was plenty of room to run around, especially near Indian Creek, a lake that was close enough to ride my bike to. There were several beaches there and places to fish. Q. A Loss Control visit sounds intimidating. Why does LCI make these visits? A. A Loss Control visit is intended to be easy for any LCI policyholder. As a Loss Control Specialist, I am there to recognize any hazard that could possibly harm an employee. Eliminating these hazards can help your bottom line. Q. What other Loss Control services do you go discuss at the visit? A. We have several forms available to you that can help you deny claims, and in turn, save money. Among the forms are a written drug & alcohol policy and a post hire medical questionnaire (PHMQ). I also discuss the importance of having a written safety policy, conducting regular safety inspections and performing scheduled safety meetings. Q. What does a typical Loss Control visit look like? A. It is always best that a company owner or manager be present for a Loss Control visit. I begin by asking questions to confirm that LCI has the correct information about your business. Some of the questions involve the nature of your business, the number of employees, and any safety issues stemming from past claims. I then perform a walk-through of the business or job site. As I mentioned, I look for potential hazards. Q. What types of businesses do you typically visit? A. I mainly cover central and north Louisiana. I visit logging sites, machine shops, fabrication shops, trucking companies, commercial and residential contractors, and everything in between. Q. What is the Loss Control Department’s greatest strength? A. The department’s greatest strength is that we care about the safety of your employees. We want to help your workers go home every evening to their families in the same condition they left that morning. My daughter, Emily, is 18 and attends LSU at Alexandria, working to become a pediatric speech pathologist. My son, Colin, is my buddy. He is 12, and we like to hunt, fish, and be outside together. Q. What does your ideal Saturday look like? A. Spent with family. Early in the year, we enjoy sitting in front of a fire watching movies and eating gumbo or chili. When the weather warms up, I take my son fishing. In late fall and early winter, my Saturdays are spent in a deer stand with my son. Q. What is your greatest accomplishment? A. My greatest accomplishment is listening to what I learned in church and from my parents and grandparents. Applying these lessons to my life has allowed me to have a supportive family and a life that I feel very blessed to have. I live by this principle: “Hold your loved ones close and tell them you love them every day because no person is guaranteed tomorrow.” Q. Tell us about your family. A. My wife, Amy, and I have two great kids. Loss Control ’s Cost-Saving Tips 19 Implement a written Drug and Alcohol Policy. In non-emergency sitatuions, take injured workers to urgent care clinic instead of the emergency room. Utilize the Post-Hire Medical Questionnaire for new hires. Report all work-related accidents as soon as you know of them. These tips can help you save money. Contact Amanda Villemarette at amanda@lciwc.com if you have any questions about any of them. W o r k e r s ’ C o m p O r i e n tat i o n N o i n s t r u c t i o n s n e c e s s a r y. let us show you how to use it! A quick presentation given by the friendly staff at LCI Workers’ Comp to provide small and mid-sized Louisiana companies with the basics needed to benefit from a policy with LCI WORKERS’ COMP. Claims Auditing What goes into the life of a claim? Every policy is audited at the end of each policy year. Follow a simple process to protect your company from avoidable claims costs. Use these tools to avoid being overwhelmed at the end of the policy year. Loss Control LCIA protect your employees, protect your business. Do you know the benefits of being a valued LCI policyholder? Easy steps to create and maintain a safe work environment. You are eligible to attend workshops, webinars, and events at little or no cost. For more information on when the next Workers’ Comp Orientation will take place in your area, ask your agent or contact Amanda Villemarette at (985)612-1587 or amanda@lciwc.com. FREE ONLINE BILL PAY IN THE LCI/LCIA MEMBER PORTAL THE LCI/LCIA MEMBER PORTAL, OUR SECURE WEBSITE, IS THE MOST CONVENIENT WAY TO PAY YOUR WORKERS' COMP BILL. IT'S FAST, EASY, AND FREE. VISIT MEMBERS.LCIWC.COM TO GET STARTED. 1123 N. Causeway Blvd., Mandeville, LA 70471 | p: (985) 612-1230 | f: (985) 612-1240 UPDATES FROM LCI’s PARTNER A PROJECT OF THE URBAN CONSERVANCY StayLocal is looking forward to working with New Orleans-area businesses this spring and summer. Here's what we have going on: Source NOLA SourceNOLA is StayLocal's summer-long B2B campaign that encourages local businesses to source products and services from Louisiana based businesses. MEMBER2MEMBER DISCOUNTS: Sign up and take advantage of members-only deals! OFFICE HOURS: Sign up for complimentary one on one sessions with industry experts in Marketing, P.R., Tech, Legal, H.R., Accounting & More! Thursday, May 19th | Friday, May 27th | Wednesday, June 1st | Tuesday, June 7th NOLA KNOW-HOW B2B Tabling and Networking accompanied by mini Ted-style talks from five local small business leaders. June 16th Social Media Summer Camp Breakfast & Learns: 8:30-10am at 1309 Oretha Castle Haley Blvd, New Orleans Beginner: July 12 Advanced: July 13 Beginner: July 19 Advanced: July 20 Beginner: July 26 Advanced :July 27 StayLocal is Greater New Orleans’ Independent Business Alliance 1307 OC Haley Blvd, Suite 309 New Orleans, LA 70113 | www.staylocal.org | info@staylocal.org | 504.252.1259 Visit www.StayLocal.org for updates! the member services arm of lci workers’ comp 365 Canal Street, Suite 2650 New Orleans, LA 70130 Throughout this issue of In Good Company, you will find the answers to the following questions. Email the correct answers to all 4 questions to nicholas@lciassociation.com by 5:00 PM on Friday, May 13, 2016, and if you’re one of the first 10 respondents, we’ll send you a $25 gas gift card. Be sure to include your name, company name, mailing address, and phone number with your answers. 1. Out of how many offices do LWC’s OSHA Constultants operate? 2. What brand of sewing machines does Sew This sell? 3. What do the “D” and “J” stand for in DJ the Dragon? 4. Name the time and location of one of LCI’s upcoming Workers’ Comp Orientation Express classes.