DENVER, COLORADO Local Hosts Local Sponsors Denver Meta

Meta-Leadership Summit for Preparedness
DENVER, COLORADO
The Meta-Leadership Summit for Preparedness was a
national initiative designed to empower business,
government and nonprofit leaders to work together
during a public health or safety crisis.
Denver Meta-Leadership
Summit for Preparedness
Summit
Post-Summit
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May 12 - 13, 2008
Total Local Participants: 129
Denver was the third of five Summits held in the
Initiative’s Pilot Phase.
86% reported that the Summit was a valuable use
of time (n=72).
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June 16, 2008
Total Local Participants: 100
Denver was the first site to hold a Post-Summit
Activity.
The Post Summit Activity included a networking lunch
and Crisis Risk Communication Training.
Local Hosts
(Former) Governor Bill Ritter, Jr., State of Colorado
(Former) Mayor John Hickenlooper, City of Denver
Caring for Colorado Foundation
Colorado Emergency Preparedness Partnership
The Colorado Health Foundation
Molson Coors Brewing Company
Additional Information:
Qwest Communications International Inc.
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Local Sponsors
Success Story
Summit Agenda
Post-Summit Activity Agenda
Caring for Colorado Foundation
The Summits were launched by the CDC Foundation, Centers for Disease Control and Prevention, the National
Preparedness Leadership Initiative – Harvard School of Public Health and the Robert Wood Johnson Foundation.
Meta-Leadership Summit for Preparedness
SUCCESS STORY
Denver
Applying MetaLeadership in
Multiple Arenas
Contributor: Deanne Criswell
“…I could see clear alignment
between the Meta-Leadership
principles and the leadership
challenges I was faced with during
my time in the Middle East…”
Deanne Criswell was deployed to the Middle East for six months in 2010. As Functional Fire
Manager for the Air Force, Criswell was responsible for approximately 500 firefighters
assigned to half a dozen countries. Her duties included managing the day-to-day operations
of the firefighters, as well as the strategic planning for future air bases and closing of
existing air bases, depending on the need at the time.
Relating back to the Summit
Her experience in the Middle East presented unique communication and leadership
challenges that reminded Criswell of the Meta-Leadership Summit for Preparedness that
she attended in Denver in May 2008. “During my deployment,” Criswell described, “I could
see clear alignment between the Meta-Leadership principles and the leadership challenges I
Deanne Criswell, Air National
was faced with during my time in the Middle East. I was constantly using the MetaGuard member, Firefighter, and
Leadership dimensions of ‘leading up’ and ‘across.’”
Emergency Manager for the
City of Aurora, Colorado
Meta-Leading through change
Criswell described the environment as ever-changing. She noted that a new person would rotate into most positions
every six months, and given the military structure, there were multiple levels of leadership and subordinates. Partners
she worked with included the US Air Base staff, coalition forces, different branches of the US military and private
contractors. “It was an amazing environment, warranting true leadership skills to try to work collaboratively with
different disciplines and different countries, all within the structure of the military’s chain of command. It was
fascinating,” described Criswell.
Expecting similar challenges & continuing to be a Meta-Leader
Criswell has since returned to the United States and has taken a position with Federal Emergency Management Agency
(FEMA) working as part of the Federal Coordinating Officer Cadre for Region 8 which covers Colorado, Utah, North
Dakota, South Dakota, Wyoming and Montana. Although the position differs greatly from her deployment to the Middle
East, she expects similar leadership opportunities to arise – needing to coordinate staff, volunteers, and resources in a
short period of time in support of a unified mission.
No matter what the environment, she values and sees truth in the concepts presented at the Meta-Leadership Summit,
specifically the need to lead up, lead across, and utilize influence over authority. She plans to carry these skills, along
with the leadership skills she honed in the Middle East deployment, as she serves to lead communities affected by
disaster to successful recoveries in the years to come.
The Meta-Leadership Summit for Preparedness empowered business, government and nonprofit leaders to act together in times of crisis. The five-year initiative
connected 5,000 business, government and nonprofit leaders in 36 communities. For resources and more information about meta-leadership visit,
www.cdcfoundation.org/meta-leadership.
Agenda
Meta-Leadership Summit for Preparedness | Denver
Monday, May 12 – Tuesday, May 13, 2008
Day One, Monday May 12, 2008
11:30 – 1:00 p.m.
Registration
1:00 – 1:20 p.m.
Welcoming Remarks
Charles Stokes, President & CEO, CDC Foundation
Richard Besser, M.D., Director of Coordinating Office for Terrorism
Preparedness and Emergency Response, Centers for Disease Control and
Prevention (CDC)
The Honorable John Hickenlooper, Mayor, City of Denver
1:20 – 2:50 p.m.
Core Concepts of Meta-Leadership
Leonard J. Marcus, Ph.D., Co-director, National Preparedness Leadership
Initiative, Harvard School of Public Health, Department of Health and Policy
Management
Barry C. Dorn, M.D., M.H.C.M., Associate Director, Program for Health Care
Negotiation and Conflict Resolution, Harvard School of Public Health,
Department of Health and Policy Management
Unprecedented events demand unique leadership. Learn the challenges leaders
face when working through a crisis: Going to and getting out of the emotional
“basement” – the fight, flight, freeze state. Moving beyond the “silo mentality” to
build connectivity across organizations and sectors. Using whole image
negotiation to collaboratively solve problems.
2:50 – 3:05 p.m.
3:05 – 3:15 p.m.
~ BREAK ~
Remarks on the Important Role that Business Plays in Preparedness
and Emergency Response
Dave Heller, Vice President Risk Management
Qwest Communications International, Inc.
3:15 – 4:45 p.m.
The Five Dimensions of Meta-Leadership and Linking Problems to
Solutions: The Walk in the Woods
In this session, you will learn the five dimensions of meta-leadership and how to
put them into practice. You will explore how to confront your fears and lead
yourself and others out of the emotional “basement.” You will learn how to
effectively assess a situation – creating a broad frame of reference to determine
what is happening and chart a course of action. And you will examine the
behaviors and tools needed to effectively lead your organizational unit as well as
to lead up (manage your boss) and across traditional silos. In addition you will
learn the four steps of the Walk in the Woods and pragmatic problem-solving for
Denver.
4:45 – 5:30 p.m.
Presentation by Local Leaders
Key problem issues of emergency preparedness in Metro Denver will be identified
and discussed. Following this presentation, participants will select the issue they
will address during the small group sessions tomorrow.
5:30 – 8:00 p.m.
Networking Reception
The State of Preparedness and Response in Colorado
The Honorable Bill Ritter, Jr., Governor, State of Colorado
The Role of Meta-Leadership in Emergency Preparedness and Response
Richard Besser, M.D., Director of Coordinating Office of Terrorism
Preparedness and Emergency Response, Centers for Disease Control and
Prevention (CDC)
As a leader in your state and community, you need to know how to coordinate
with others when disaster strikes. The Networking Reception provides you with an
opportunity to make connections with other leaders who may be critical to you
and your organization in a crisis. Learn who your counterparts are in other
organizations. Discuss organizational and state preparedness planning. Get to
know the right people to call for information, resources and expertise. Exchange
business cards with other “meta-leaders” who want to collaborate on disaster
planning.
CDC’s Dr. Rich Besser will discuss the critical need for leaders from across
organizations and sectors to work together to strengthen regional and national
preparedness for responding to events without precedent.
CDC RiskSmart
And
™
Agenda June 19, 2008
The CDC would like to acknowledge the Colorado Emergency Preparedness Partnership
(CEPP) for sponsoring the course and Johnson & Wales University for hosting this
event.
Time
9:00 – 9:15
Topic
Welcome &
Introduction
9:15 – 11:15
11:15 – 11:30
11:30 – 12:30
RiskSmart™
BREAK
CERC Introduction w/
video
BREAK/LUNCH
Working lunch/CERC
video/messaging
CERC: Working w/
Media and Town Hall
meetings
Wrap up and
Announcements
Informal
questions/discussion
12:30 – 1 p.m.
1: 00 – 1:30
2: 00 – 2:45
2:45 – 3:00
3:00 – 3:30
For more information about CERC
and CERC training
To request additional CERC
materials
Contact presenter
Presenter
Pamela Pfeifer, Director of
the Colorado Emergency
Preparedness Partnership
Barbara Reynolds, CDC
Barbara Reynolds
Barbara Reynolds
Barbara Reynolds
Gabrielle O’Meara, CDC
Barbara Reynolds,
Gabrielle O’Meara &
Pamela Pfeifer
CERC_info@cdc.gov
CERCrequest@cdc.gov
Barbara Reynolds, bsr0@cdc.gov
June 19 Course Objectives
CDC RiskSmart™
The CDC RiskSmart™ provides tools to enhance (measure, preserve and grow)
stakeholder trust and safeguard (monitor, detect, assess, forestall) against
threats to stakeholder trust. CDC RiskSmart™ training is an introduction to these
concepts and tools.
Participants will:
explore the importance of maintaining personal and institutional credibility
for mission success,
learn to detect and assess threats to credibility using various tools, and
learn the behavior risk points and ways to overcome credibility risks
Crisis and Emergency Risk Communication (CERC)
The CDC Crisis and Emergency Risk Communication course is a fast-paced,
interactive course that gives participants essential knowledge and tools to
navigate the harsh realities of communicating to the public, media, partners and
stakeholders during an intense public health emergency, including terrorism.
Course Objectives:
Understand the Crisis and Emergency Risk Communication (CERC)
integrative model and how it contributes to overall emergency operational
planning and response
Recognize the 6 core CERC principles and their inherent strengths in
relationship to successful emergency response
Consider emergency situations and critically analyze and then select
appropriate CERC tools and strategies for the situation
Day Two, Tuesday May 13, 2007
7:30 – 8:30 a.m.
Continental Breakfast
8:30 – 8:35 a.m.
Welcome
8:35 – 8:45 a.m.
Remarks on the Important Role that Nonprofits Play in
Preparedness and Emergency Response
Chris Wiant, President and Chief Executive Officer
Caring for Colorado Foundation
8:45 – 10:15 a.m.
Marketplace of Problems & Solutions: Putting Meta-Leadership into
Practice
Participate in a problem-solving laboratory, working with other leaders in the
room to negotiate decisions and identify solutions. Engage in group discussions
about the process and obstacles you faced.
Begin to explore real preparedness problems for Denver and work through
potential resolutions, drawing on the unique expertise of business, government
and nonprofit leaders in the room. Share your proposed methods for reaching
solutions with other participants and identify ways that these exercises might
serve as a platform for continued dialogue on the issues following the summit.
10:15 – 10:30 a.m.
10:30 – 10:40 a.m.
~ BREAK ~
Taking Meta-Leadership to the Next Level
Gabrielle O’Meara, Post-Summit Manager, Coordinating Office for Terrorism
Preparedness and Emergency Response, Centers for Disease Control and
Prevention (CDC)
10:40 – 11:40 a.m.
Reports from Issue Groups
Groups will share proposed strategies for addressing their identified problems
with the other summit participants.
11:40 – 11:55 a.m.
Lessons Learned and Conclusions
11:55 – 12:00 p.m.
Remarks and Wrap-Up
Charles Stokes, President & CEO, CDC Foundation
12:00 – 1:00 p.m.
Lunch Available/Networking on Your Own