Untitled - Singapore Aviation Academy
Transcription
Untitled - Singapore Aviation Academy
Journal of Aviation Management 2010 Published by Singapore Aviation Academy A Division of the Civil Aviation Authority of Singapore 1 Aviation Drive Singapore 499867 Tel: (65) 6540 6209/6543 0433 Fax: (65) 6542 9890/6543 2778 Email: saa@caas.gov.sg Website: www.saa.com.sg Copyright © 2010 Civil Aviation Authority of Singapore. All rights reserved. No part of this Journal may be reproduced or transmitted in any form or by any means without prior approval of the publisher, except for quotations in book reviews. Views expressed in this Journal are the authors’ personal observations and not necessarily the views of the Civil Aviation Authority of Singapore. While every reasonable care has been taken in the preparation of the Journal, the publisher is not responsible for any inaccuracies in the papers. FOREWORD Ten years ago, the Singapore Aviation Academy (SAA) published its inaugural issue of the Journal of Aviation Management. With the theme “Challenges in the New Millennium”, the issue went on to bag an award at the Year 2000 Excellence in Communications Contest organised by the Airports Council International – Pacific. Since then, we have had the privilege of working with over 100 authors from the aviation community to provide our readers with an annual publication that we hope is both informative and useful. This edition is a collection of papers covering both topical and evergreen issues. A hot topic that made headlines in April this year was the volcanic eruption of Mount Eyjafjallajökull, which severely disrupted global air travel to and from Europe. The paper on this outlines the key lessons learned from the crisis and the importance of establishing business continuity plans. The papers on aviation and the environment, an issue on the rise, focus on the ASPIRE partnership committed to reducing aviation’s carbon footprint in the Asia Pacific region and ICAO’s leadership in addressing international aviation’s impact on climate change. The section on aviation safety covers Singapore’s experience in aviation safety data collection and analysis, and the CAST/ICAO Common Taxonomy team, which is charged with developing common taxonomies and definitions for aviation accident and incident reporting systems to improve the quality of information and communication within the industry. The paper on the area of airport emergency and rescue provides recommendations and guidelines on the development of water rescue plans for airports, while the paper on aviation security muses on whether the industry is simply playing catch-up to security threats or proactively seeking for a catalyst for change to deal with the emerging threats. Salient issues relating to the provision of air navigation services, such as managing airspace for civil and military aviation and understanding a State’s responsibilities for air navigation facilities and standards as prescribed in Article 28 of the Chicago Convention are also featured. The variety of topics discussed captures the dynamism of the aviation industry, and serves to remind us of the complex interplay among technology, people and nature. To all the authors and the Editorial Advisory Board, I would like to express our sincerest appreciation for their valuable contributions, support and expert advice. I would specially like to thank Professor Henry Fan, who is stepping down from the Editorial Advisory Board, for his dedication and significant contribution to the publication since its inception ten years ago. To all our readers, I hope you find this tenth edition of the Journal an insightful and engaging read. Yap Ong Heng Director-General Civil Aviation Authority of Singapore i EDITORIAL ADVISORY BOARD Ms Jeri Alles Director, Asia Pacific Office Federal Aviation Administration, US Mr Ken McLean Director, Safety Operations and Infrastructure (Asia Pacific) International Air Transport Association Prof Henry Fan Professor, Centre for Infrastructure Systems School of Civil and Environmental Engineering Nanyang Technological University, Singapore Mr Cletus M J Packiam Chief, Airport Emergency Service Changi Airport Group, Singapore Mr Chiang Hai Eng Director, Asia Pacific Affairs Civil Air Navigation Services Organisation Dr Jarnail Singh Chairman Civil Aviation Medical Board, Singapore Mr Pok Cheng Chong Director, Singapore Aviation Academy Civil Aviation Authority of Singapore EDITORIAL TEAM Ms Chan Pin Pin Ms Jasmin Ismail Ms Addrienne Kang Ms Zheng Wanting ii CONTENTS Airport Emergency Services 1 Designing a Water Rescue Plan for Airports Mr Edwin Lim Changi Airport Group, Singapore 1 Air Traffic Management 2 Managing Airspace in Civil and Military Aviation Dr Ruwantissa Abeyratne International Civil Aviation Organization 3 State Responsibilities for Air Navigation Facilities and Standards – Understanding its Scope, Nature and Extent Dr Francis Schubert Skyguide, Swiss Air Navigation Services Ltd 11 21 Aviation Management 4 Key Lessons for Airports and Airlines from the Volcanic Eruption of Mount Eyjafjallajökull Mr Bernard Lim Ministry of Transport, Singapore 33 Environment 5 ASPIRE – Reducing Emissions by Promoting Best Practices in the Asia Pacific Region Mr Kevin Chamness Federal Aviation Administration, US Ms Melissa Ohsfeldt and Ms Emily Berkeley CSSI Inc, US 41 iii 6 ICAO’s Increasing Emphasis on Climate Change Ms Jane Hupe International Civil Aviation Organization 49 Safety 7 Aviation Safety Data Collection and Processing – Singapore’s Experience Mr Michael Pang Civil Aviation Authority of Singapore 8 CAST/ICAO Common Taxonomy Team – An International Safety Partnership Mr Corey Stephens Federal Aviation Administration, US 55 65 Security iv 9 Aviation Security: Proactive or Playing Catch-up Mr Chris Bala CJ Security Consulting Group 10 Title to be advised Mr Alvin Tuala General Manager, Pacific Asia Safety Office 71 0 Designing a Water Rescue Plan for Airports Abstract An airport water rescue plan is an integral and essential component in an emergency plan for airports located in close proximity to water bodies. Unlike tactical plans that attend to an aircraft accident on terra firma within the aerodrome, an aircraft mishap at sea often involves a greater degree of complexity and brings with it unique challenges and difficulties. This paper aims to draw reference from existing international standards, recommendations and guidelines in developing a set of principal considerations in the development of a water rescue plan for airports. These considerations are deliberately developed to provide airport operators with the flexibility to adjust and tweak their plans to better suit their operating environment. Airport Emergency Services Designing a Water Rescue Plan for Airports About the Author Mr Edwin Lim is Head of Planning in the Airport Emergency Service (AES) division of Changi Airport Group, Singapore. He oversees the AES functions in operations, manpower and logistics planning, standards assurance, special projects as well as the planning, control and review of AES’ annual budget. Since January 2010, Mr Lim was appointed Singapore’s representative in ICAO’s Rescue and Fire-fighting Working Group which was responsible for the review and development of Standards and Recommended Practices. He holds a Bachelor of Science (Hons) in Fire Safety and Management and a Master of Science in Air Safety Management under the CAAS Overseas (Operations) Scholarship in 2005. Airport Emergency Services 01 Designing a Water Rescue Plan for Airports Mr Edwin Lim Changi Airport Group, Singapore INTRODUCTION All pictures speak a thousand words. However, not many can boast of being able to tell a story on their own. Just like the ‘Tank Man’ who was photographed stopping the advance of a column of tanks during the 1989 Tiananmen Incident, and the soldiers planting the American flag on the Japanese island of Iwo Jima during World War II on 1945, the image below is certainly an enduring one which will be firmly imprinted on the minds of many for years to come. Hailed as the ‘Miracle on Hudson’ by major news broadcasters, emergency agencies, pilots and even politicians alike, all 155 persons onboard the US Airways Airbus A320 were pulled to safety as the plane ditched in the frigid Hudson river on 15 January 2009. Figure 1: Passengers waiting for rescue on the wings of US Airways Flight 1549 Source: Reuters 02 Airport Emergency Services Designing a Water Rescue Plan for Airports THE HUDSON MIRACLE It is not difficult to understand why the accident was considered a miracle, and no surprise when the pilot of the aircraft, Captain Chesley Sullenberger, received universal tributes after successfully manoeuvring his crowded jetliner over New York City and into the Hudson river with an impact that was described as ‘not a whole lot more than a rear-end collision’.1 History has proven that aircraft accidents at sea rarely end with such fortunate outcomes. The Hudson crash took place almost exactly 27 years after an Air Florida plane crashed into the Potomac River and sank shortly after taking off from Washington National Airport, US. Seventy-four out of a total of 79 passengers onboard perished together with four fatalities on the ground. In the past few years, several unfortunate accidents bore testament to the low survivability rates of aircrashes into water bodies. On 25 January 2010, an Ethiopian Airlines Boeing 737 plane crashed into the Mediterranean Sea in stormy weather, two miles west of Lebanon. None of the 90 persons onboard survived. On 30 June 2009, a Yemenia Airway Airbus A310 crashed into the Indian Ocean, 10 miles off the coast of the Comoros island while attempting a second approach to land. Out of the 153 persons onboard, only a 14-year-old girl survived. Just four weeks earlier on 1 June 2009, an Air France Airbus A330 jetliner went down over the Atlantic Ocean en route to Charles de Gaulle. All 228 persons onboard perished. Figure 2: Salvage operations of Air France Flight 447 Source: Associated Press The accidents listed above all occurred in very different circumstances which had no doubt affected the outcomes to varying degrees. Therefore, it would also not be fair to assume that the tragic endings of these accidents were caused by an absence of certain factors which contributed to the ‘Miracle on Hudson’. 1 Personal account from a passenger on board US Airways Flight 1549 Journal of Aviation Management 2010 What factors could the ‘Miracle on Hudson’ be attributed to? Was it the heroic actions of Captain Sullenberger? Was it divine intervention, or was it sheer luck? One thing we can be sure of is that the outcome would have been drastically different if an effective water rescue plan had not been put in place. INTERNATIONAL REQUIREMENTS AND GUIDELINES Annex 14 (Aerodromes) to the Convention on International Civil Aviation states that: “[t]he (aerodrome emergency) plan shall include the ready availability of and coordination with appropriate specialist rescue services to be able to respond to emergencies where an aerodrome is located close to water and/or swampy areas and where a significant portion of approach or departure operations takes place over these areas.” Similarly, the Federal Aviation Administration (FAA), US, mandates that: “[e]ach (aerodrome) certificate holder shall develop and maintain an airport emergency plan designed to minimise the possibility and extent of personal injury and property damage on the airport in an emergency.” The FAA Code of Federal Regulations Part 139.325 also states that the aerodrome emergency plan must include procedures and guidance for prompt response to “water rescue situations.” Both ICAO and FAA have published comprehensive guidance materials to aid aerodrome operators in the promulgation of water rescue plans. These can be found in the ICAO Airport Services Manual Part 1 (Rescue and Fire-fighting) and Part 7 (Airport Emergency Planning), as well as the FAA Advisory Circular (AC) No: 150/5210-13B. Airports differ and will naturally operate under vastly dissimilar environments and conditions. The objective is to create conditions in which survival is possible in the event of an accident, and from which the mission can succeed. It is therefore crucial for crisis managers to adapt these guidelines into a feasible, relevant and effective plan not just for the aerodrome operator, but for other mutual aid agencies who have a part to play in the successful mitigation of any air disaster. PRINCIPAL CONSIDERATION 1 – UNIQUE CONDITIONS DURING AN AIRCRASH INTO WATER Any water rescue plan must take into account the unique and harsh circumstances survivors are subjected to during an aircraft accident in water. The success of the rescue mission will therefore be greatly influenced by the plan’s ability to address these concerns. Some of the key considerations in the rescue mission are as follows: Water Temperature Survivors of an aircrash into water will not only be unprepared for the sudden exposure to low water temperatures, they will also experience increased body-cooling rates due to the evaporating fuel that could be seeping out from the aircraft wreckage. Survivors are also vulnerable to hypothermia which may set in when the core body temperature drops below the temperature required for normal metabolism and bodily functions at 35°C. 03 04 Airport Emergency Services Designing a Water Rescue Plan for Airports The water rescue plan must also take into consideration the temperature of the waters surrounding the aerodrome. During the Hudson river crash, most passengers had to wade in knee-high waters after evacuating from the aircraft, with some reports of passengers shivering in chest-high waters of 2°C. In the waters surrounding Singapore and neighbouring countries, water temperatures are typically more forgiving at 27°C to 29°C. Even so, survivors will be susceptible to hypothermia setting in after prolonged exposure. Duration of Exposure When a person suddenly comes into contact with extremely cold water, they experience a cold shock response. This phenomenon is similar to jumping into a freezing swimming pool on a hot summer day. Immediately, the person will hyperventilate and take uncontrollable, deep and fast breaths for the next one to three minutes. If a person goes underwater in this state, he/she could swallow water and drown. However, once the cold shock response subsides, the person should be out of the danger zone temporarily. An average person will be able to survive in 5°C waters for a period of 10 to 20 minutes before the muscles become weak from the effort of staying afloat. The person will then lose coordination and strength as blood moves away from the extremities towards the core of the body to protect the heart. The need to reduce the risk of hypothermia in survivors translates that the water rescue plan must place great emphasis on the quick response time to the scene of the accident. Of equal significance is to prevent survivors from experiencing hypothermia while in transit to medical facilities. Thus, rescue vessels must also be equipped with blankets, as well as other forms of body warmers. Other Water Conditions Survivors may encounter hazards which will diminish their chances of survival. Depending on the characteristics of the water, aircrashes into water bodies are mostly high-impact events which will result in the break-up of the fuselage. Spilt fuel could possibly be ignited, leading to a post-impact fire. Even if ignition sources were suppressed by the waters, the inhalation and ingestion of fuel vapours would definitely pose severe health risks to the survivors. On the other hand, sharp-edged debris from the wreckage may inflict severe injuries to passengers, further hampering their survivability rates. Flotation devices may also be rendered ineffective by the jagged debris. In open waters, rough currents and waves may overpower survivors without life vests; the risk of drowning is likely to occur. On the other hand, life vests would not be useful in swampy areas as survivors may succumb to the ‘quicksand effect’ of the treacherous terrain. The dangers posed by various marine life in such environments are also a genuine concern to both survivors and rescue personnel. PRINCIPAL CONSIDERATION 2 – CLEAR LINES OF RESPONSIBILITIES ICAO Airport Services Manual Part 1, Chapter 13 states that: “[i]n producing its detailed plan, the airport authority should have regard to the services and facilities already provided by the search and rescue organisation in accordance with ICAO Annex 12 (Search and Rescue), to ensure that the separate responsibilities for an aircraft accident in the vicinity of the airport are clearly delineated.” Journal of Aviation Management 2010 FAA AC No: 150/5210-13B also states that: “[b]ecause of jurisdictional or logistical reasons, an airport operator may need to develop a water rescue plan that consists of a written mutual aid agreement identifying an entity other than the airport to act as the primary response agency.” Clear lines of responsibilities and good operational leadership are vital for a successful rescue mission of an aircraft accident at sea. Unlike on land where the operational area is smaller and easily contained, an aircrash at sea could stretch the operational area many hundred nautical miles, with various resources spread thinly beyond the on-scene commander’s line of sight. The Air France Flight 447 crash on 1 June 2009 illustrated the enormity and complexity of search and rescue operations for an aircrash at sea. The first two bodies were only recovered on 6 June, five days after the crash. After three weeks of search operations, 51 bodies out of the 228 persons onboard were recovered. On 6 May 2010, the location of the flight’s black box was pinpointed to within a three to five square kilometres radius on the ocean floor. To-date, both the cockpit voice recorder and flight data recorder have not been recovered. In Singapore, the Rescue Coordination Centre (RCC) is the incident manager responsible for the command, control and communications for any aircraft accident at sea beyond the turn-out area of the Airport Emergency Service (AES). Within AES’ turn-out area, the airport operator, Changi Airport Group, will assume the role of incident manager, with the RCC playing a vital role as well. In either scenario, the incident manager would be well supported by mutual aid agencies such as the Republic of Singapore Navy, Republic of Singapore Air Force, Police Coast Guard and the Maritime Port Authority of Singapore out at sea. Figure 3: Turn-out area of Airport Emergency Service, Changi Airport Group 05 06 Airport Emergency Services Designing a Water Rescue Plan for Airports PRINCIPAL CONSIDERATION 3 – PERSONNEL AND TRAINING At airports that are planning to or already providing water rescue services, the rescue personnel are generally selected from amongst trained aircraft rescue and fire-fighting officers. This is the case for many international airports such as Singapore’s Changi Airport, Denmark’s Copenhagen Airport, Boston’s Logan International Airport and Hong Kong’s Chek Lap Kok Airport. Personnel deployed at specialised sea rescue units must possess fundamental skills such as fire-fighting, first aid, safety awareness, victim and hazard recognition and the proper use of personal protective equipment. In addition, they must also be equipped with a whole new array of competencies and knowledge, to ensure effective performance at their job and to safeguard their own well-being in an actual operation. The diverse repertoire of skills include vessels handling, water rescue techniques, victim handling procedures, deep-sea diving and navigation rules. Airport operators or providers of sea rescue services decide on the scope and depth of training to be undertaken by sea rescue personnel. In an ideal situation, it would be best to have personnel who are trained in all aspects of sea rescue operations. However, as airports around the world seek to increase their productivity and drive cost efficiency, it becomes increasingly untenable for sea rescue services to enforce “wholesale training”. How then can sea rescue services ensure cost effectiveness of training without compromising operational effectiveness and excellence? Once the water rescue plan has clear lines of responsibilities in place for the various agencies, it is then not difficult to review, analyse and streamline training requirements for an airport’s sea rescue services. For example, if a country’s Navy or Coast Guard has the necessary deep-sea diving capabilities, it may then not be essential for the airport’s sea rescue services to replicate this skill. Instead, more resources can be invested into rescue swimming and surface rescue training components. However, decisions such as this must also be based on “time and space” considerations. If the response time of a particular agency is assessed to be faster than the sea rescue unit, it may be necessary for that agency to further improve on its surface rescue and rescue swimming capabilities as these skills are vital for saving lives in the immediate aftermath of an aircrash at sea. Besides individual competencies, emphasis must also be placed on developing the group of individuals into an effective and operationally-ready team. Therefore, the training plan must take into account programmes which enforce and inculcate the values of teamwork and team coordination. It is also vital for the team to be led by chosen leaders who have the authority, decisiveness and operational awareness to make independent and often difficult decisions under unbearable conditions and stress. PRINCIPAL CONSIDERATION 4 – KEY ASSETS AND EQUIPMENT Sizing up the vehicular assets of a land fire station is straightforward as international standards set by ICAO and FAA have determined the type, size, number and capabilities of fire trucks required to provide runway fire protection at airports. Terrain within or around the airport vicinity does not pose insurmountable challenges as it is generally flat, obstacle-free and easy to manoeuvre about. Journal of Aviation Management 2010 Conversely, international standards by ICAO and FAA for the provision of vessels in sea rescue operations are performance-based rather than prescriptive. The type of rescue vessels and equipment available in the market that could contribute to mission success during an aircraft crash in water bodies has been well documented by ICAO and FAA. Vehicles and vessels used for the conduct of water rescue operations must also be suitable for the water condition and environment. Collectively, these equipments should have enough capacity to accommodate the maximum number of passengers carried by the largest aircraft serving the airport. The appropriate selection of these assets will require planners to consider weather variations and tide conditions in the local environment. Again, FAA AC No: 150/5210-13B provides guidance and recommendations on the specific applications of various sea vessels in different operating environments. For instance, fast boats are recommended for airports in close proximity to oceans or large lakes whilst inflatable or air cushion vessels and shallow draft boats or amphibious vehicles are recommended for inland waters and swampy areas respectively. Figure 4: One of the two hovercrafts under AES’ inventory 07 08 Airport Emergency Services Designing a Water Rescue Plan for Airports Figure 5: Catamaran fire command boat of the Hong Kong Fire Services Department (HKFSD) Source: HKFSD website It is important to note that the capacity requirement to “accommodate the maximum number of passengers carried by the largest aircraft serving the airport”2 does not imply that the airport operator or sea rescue service provider must single-handedly accommodate all passengers. What it mandates is for the airport operator, who is the party responsible for promulgating the water rescue plan, to ensure that the collective efforts and assets of all mutual aid agencies have adequate capacity to comply with the requirement. It is common for sea rescue units to augment the capacity of their vessels with inflatable life rafts which can be deployed to pick up survivors during an aircrash at sea. Rescue units should bear in mind that it is not merely a “ferry service”. A certain standard of fire-fighting capability would also be useful in the event of a post-crash fire. Other basic provisions that must be carried onboard the rescue vessels are blankets to delay or reverse the onset of hypothermia as well as medical equipment for initial triaging and stabilising of casualties. Of equal importance is the coordination of the sea rescue plan with air assets such as helicopters for winching operations and expeditious evacuation of casualties with grave injuries to medical facilities. Helicopters are particularly beneficial to rescue operations as it can be used to drop flotation devices such as life rafts, or provide illumination from an elevated vantage point. PRINCIPAL CONSIDERATION 5 – TESTING OF PLAN Like every operational plan, a sea rescue plan requires each and every party involved to have an intimate understanding of their own roles and responsibilities, as well as that of their supporting partners. Close 2 Extracted from FAA AC No: 150/5210-13B Journal of Aviation Management 2010 coordination amongst all parties is also a pre-requisite to the mission’s success. The only way to glean the effectiveness and identify the gaps of any plan is to put it into practice in a controlled exercise environment. ICAO mandates the conduct of a full-scale aircraft crash exercise at least once every two years while FAA’s requirement is at least once every three years. During a full-scale exercise, it is important to involve all parties to derive maximum benefits. During the Hudson river crash, the first two vessels that arrived at the ditching four minutes later were private ferries which played a key role in rescuing the passengers from the waters before the arrival of trained personnel from the New York City Fire and Police Departments and the US Coast Guard. It may be worthwhile for airport operators to involve private ferry operators in their full-scale exercises even though these operators are not typically in the loop of the “crisis management channels”. Full-scale exercises also provide useful platforms for the incident manager to assess the synergies amongst all parties, and to evaluate the harmonisation of resources at his disposal. Any changes in the principal considerations previously discussed above can also be validated during these exercises before actual implementation. CONCLUSION An effective water rescue plan is a critical element of the aerodrome emergency plan. Recognising the principal considerations would ensure that the plan is operationally effective and relevant to the airport’s operating environment. It is every emergency practitioner’s wish that the enduring image from the Hudson river crash will trigger the impetus to continually review, adjust and improve on our contingency plans. Indeed, as Confucius once said, “A man who does not think and plan long ahead will find trouble at his door.” 09 Journal of Aviation Management 2010 k Managing Airspace in Civil and Military Aviation Abstract Functionally, civil and military aviation are different, although they may operate in the same airspace. This brings to bear the risk of air routes used by civil aircraft being endangered by military aviation including missile testing by States. This paper examines the military activities that could endanger civil aviation, the instances of use of civil and military aircraft and the distinction between the two as well as initiatives by International Civil Aviation Organization (ICAO). The paper also contains some suggestions and recommendations that could promote greater cooperation between the two activities. Air Traffic Management Managing Airspace in In Civil And Military and Military Aviation Aviation About the Author Dr Ruwantissa Abeyratne is a Coordinator for Regional Affairs at ICAO. He has worked in the field of aviation law and management for over twenty five years. He also teaches Aero Politics, Law and Policy at the John Molson School of Business, Concordia University, Montreal in the Global Aviation MBA Programme. He has published 14 books and over 300 leading journal articles on international law and air law, in addition to many papers presented to conferences. Among his latest books are Aviation in Crisis, Air Law and Policy, Aeropolitics, Aviation and the Environment, Airport Business Law and Aviation Security Law. Dr Abeyratne is a Fellow of both the Royal Aeronautical Society and the Chartered Institute of Logistics and Transport. He is also a member of the International Law Association, in which he serves as member of both the Association’s International Trade Law Committee and Space Law Committee. He is a founder member of the Montreal Branch of the Royal Aeronautical Society. Air Traffic Management 11 Managing Airspace in Civil and Military Aviation Dr Ruwantissa Abeyratne International Civil Aviation Organization INTRODUCTION Military aviation and civil aviation are intrinsically different from each other in their nature and functions. However, both operate in the same air traffic management (ATM) environment and therefore use common airspace which needs to be stringently managed for safety and efficiency. While military aviation is essential for national security and defence and is therefore a legitimate and indispensable activity, civil air transport is not only necessary for global interaction between nations but it also makes a significant contribution to the global economy1. These two equally important activities call for uncompromising cooperation in the shared use of airspace and an enduring understanding of each other’s needs. Military aviation not only includes the operation of conventional aircraft for military purposes but also involves the use of Unmanned Aerial Systems (UAS)2 and missile testing, all of which call for a close look at the use of airspace in the modern context. MISSILES LAUNCH BY DPRK A grave concern confronting the civil aviation community is that, with the proliferation of military activity will inevitably come the issue of endangerment of air routes. The consequences of the nuclear missile firings of 5 July 2006 by the Democratic Peoples’ Republic of Korea (DPRK)3 brought to bear the hazards and grave dangers such activities pose to civil aviation. In this instance, missiles launched by DPRK crossed several international air routes over the high seas. It was revealed that, when extrapolating the projected paths of some of the missiles, it appeared that they could have interfered with many more air routes, both over Japan and the air space of the North Pacific Ocean. A similar incident took place on 31 August 1998 in the same vicinity in which the North Korean missiles were fired in July 2006. An object propelled by rockets was launched by North Korea and a part of the object hit the sea in the Pacific Ocean off the coast of Sanriku in northeastern Japan. The impact area was in the vicinity of the international airway A590 which is known as composing North Pacific Composite Route System, a trunk route connecting Asia and North America where some 180 flights of various countries fly every day. 1 Ruwantissa Abeyratne, Air Law and Policy, PublishAmerica: Baltimore, 2007 at 25-47. 2 The potential explosion of Unmanned Aircraft Systems (commonly called UASs) in airspace also brings to bear the need to have a closer look at the civil-military aviation airspace demarcation. UASs are commonly associated with military operations in many parts of the world. The question that would arise in this context is how would a State feel about sharing airspace over contiguous States with a swarm of UASs operated by a mix of military/law enforcement and commercial enterprises? For more information see Ruwantissa Abeyratne, Regulating Unmanned Aerial Vehicles – Issues and Challenges, European Transport Law, Vol. XLIV, No. 5 – 2009, 503-520. 3 http://au.china-embassy.org/eng/xw/t261698.htm See infra text pertaining to notes 49 and 50. 12 Air Traffic Management Managing Airspace in Civil and Military Aviation ANNEX 11 TO THE CHICAGO CONVENTION From an aeronautical perspective, Annex 11 (Air Traffic Services) to the Chicago Convention4, lays down requirements for coordination of activities that are potentially hazardous to civil aircraft. The International Standards and Recommended Practices in the Annex, Chapter 2, contain provisions for coordination between military authorities and ATS and coordination of activities potentially hazardous to civil aircraft. These provisions specify that ATS authorities shall establish and maintain close cooperation with military authorities responsible for activities that may affect flights of civil aircraft. The provisions also prescribe that the arrangements for activities potentially hazardous to civil aircraft shall be coordinated with the appropriate ATS authorities and that the objective of this coordination shall be to achieve the best arrangements which will avoid hazards to civil aircraft and minimise interference with the normal operations of such aircraft. Standard 2.17.1 stipulates that arrangements for activities potentially hazardous to civil aircraft, whether over the territory of a State or over the high seas, shall be coordinated with the appropriate ATS authorities, and for such coordination to be effected early enough to permit timely promulgation of information regarding the activities in accordance with the provisions of Annex 15 (Aeronautical Information Services) to the Chicago Convention. Standard 2.17.2 of Annex 11 explains that the objective of the coordination referred to in the earlier provision shall be to achieve the best arrangements that are calculated to avoid hazards to civil aircraft and minimise interference with the normal operations of aircraft. One must of course hasten to add that Article 89 (War and Emergency Condition) of the Convention stipulates that in case of war, the provisions of the Convention (and, by implication its Annexes) shall not affect the freedom of action of any of the International Civil Aviation Organization (ICAO)’s member States affected, whether as belligerents or as neutrals5. The same principle would apply in the case of any member State which declares a state of national emergency and notifies the fact to the ICAO Council. The above considerations of safety notwithstanding, it is incontrovertible that cooperation in the activities of military and civil aviation is not only about sharing airspace. It is also about the efficient allocation of airspace to both categories of activity in separating such flights, particularly in the context of military flights which operate in special use airspace and those proceeding to special use airspace across civilian air routes. This brings to bear the inevitable conclusion that there must essentially be coordination between military authorities and air navigation service authorities. 4 Convention on International Civil Aviation, signed at Chicago on 7 December 1944. ICAO Doc 7300 9 th ed: 2006. 5 In October 1949, on the occasion of the adherence of Israel to the Chicago Convention, the Government of Egypt advised ICAO that, in view of considerations of fact and law which at that time affected Egypt’s special position with regard to Israel and in pursuance of Article 89, Israeli aircraft may not claim the privilege of flying over Egyptian territory. See letter dated 16 October 1949 reproduced in Annex A to Doc 6922-C/803 at p. 125. It was Egypt’s claim, as was later clarified by Egypt upon a query of the Secretary General of ICAO, that a state of war existed between the two countries. The Government of Iraq also advised ICAO along similar lines, that a state of emergency had been declared on 14 May 1848 and therefore Article 89 was applicable and all Israeli aircraft were denied the privilege of flying over the territory of Iraq. On 28 November 1962 the Government of India informed ICAO that as a result of external aggression into Indian Territory by the People’s Republic of China a state of grave emergency existed and the Government of India may not find it possible to comply with any or all of the provisions of the Chicago Convention. On 6 September 1965 the Government of Pakistan notified ICAO of the state of emergency under Article 89. In all instances, ICAO relayed the communications received to all its member States. Journal of Aviation Management 2010 GLOBAL AIR TRAFFIC MANAGEMENT FORUM ON CIVIL AND MILITARY COOPERATION At the Global Air Traffic Management Forum on Civil and Military Cooperation6, convened by ICAO7 on 19 October 2009, the International Air Transport Association (IATA)8 noted that, given the equal importance of civil and military aviation, it was imperative that airspace be managed as a whole, as a continuum and one common source and not a collection of segregated areas. This called for minimal restrictions on the use of airspace by both users, which in turn called for a structured and systematic management of the scope and duration of the use of airspace. At the Forum, the Civil Air Navigation Services Organisation (CANSO)9 underscored the fact that increasing growth in civil air transport and traffic was putting pressure on limited airspace resources and that civil-military cooperation was becoming imperative. CANSO, while calling for a global platform of cooperation, emphasised that the key to successful cooperation is the establishment of trust, respect, transparency and flexibility on all key players and that States could play a lead role in developing a framework of cooperation. It also stated that a regional approach (as opposed to a national approach) was essential, citing the European Organisation for the Safety of Air Navigation (EUROCONTROL)10 as a true civil-military agency which involved both civil and military offices at the policy-making level. In summing up, CANSO called for a fully integrated civil-military ATM, leading to the complete union of civil-military partners at the national, regional and global level11. SESAR AND NEXTGEN A good example of the management system called for by IATA, and balanced cooperation as referred to by CANSO, is the establishment of a Single European Sky (SES) legislation. This legislation aims to ensure a harmonised regulatory framework for ATM and which uniformly and harmoniously applies in all 27 member States of the European Union (EU) and 28 other associated States surrounding the Union. This legislation is accompanied by a technology programme called Single European Sky Air Traffic Management Research (SESAR) which modernises and helps run the European air traffic control infrastructure modernisation programme, making SES and SESAR the essential components of the full air transport policy of Europe. The outcome of this merger between policy and infrastructure technology has resulted in a robust civilmilitary aviation cooperation enabling all EU member States to be represented by a civilian and a military 6 The theme of the Forum was “Time to take it global: Meeting each other’s needs without compromising the Mission”. The event was held as a follow-up to recommendations of the Eleventh Air Navigation Conference (Doc 9828, Rec. 1/2) concerning coordination with military authorities with a view to achieving enhanced airspace organisation and management as an integral supporting mechanism of the successful series of civil/military air traffic management summits instituted by the Air Traffic Control Association (ATCA). It was also a follow up to ICAO Assembly Resolution A36-13, Appendix O, Coordination of civil and military air traffic wherein States are asked to take appropriate action to coordinate with military authorities to implement a flexible and cooperative approach to airspace organisation and management. 7 The International Civil Aviation Organization, a specialized agency of the United Nations, was established by Article 44 of the Convention on International Civil Aviation (Chicago Convention), signed at Chicago on 7 December 1944 (supra, note 5). The main objectives of ICAO are to develop the principles and techniques of international air navigation and to foster the planning and development of air transport. ICAO has 190 Contracting States. 8 The International Air Transport Association, an association of air carriers, was formed in 1919 as the International Air Traffic Association. 9 CANSO is the global voice of the air traffic management profession. Its members comprise over 50 air navigation service providers who control more than 85% of global air traffic movements. 10 EUROCONTROL, the European Organisation for the Safety of Air Navigation, is an intergovernmental organisation made up of 38 Member States and the European Community. 11 See Civil-Military Cooperation – The CANSO Perspective, October 2009. 13 14 Air Traffic Management Managing Airspace in Civil and Military Aviation officer in the EU Single Sky Committee (which develops legislation) and military officers to be included in other bodies working on SES and SESAR. The counterpart of SESAR in the US is the Next Generation Air Transport System (NextGen). NextGen, which is scheduled to be effective from 2012 to 2025, calls for a shift in airspace management to a trajectory-based system. It will have the following five attributes: • Automatic Dependent Surveillance Broadcast which will use the Global Positioning System satellite signals to provide air traffic controllers and pilots with much more accurate information that will help to keep aircraft safely separated both in the air and on runways; • System-wide Information Management System which will provide a single infrastructure and information management system to deliver high quality, timely data to many users and applications; • Next Generation Data Communications which will provide an additional means of two-way communication for air traffic control clearances, instructions, advisories, flight crew requests and reports; • Next Generation Network Enabled Weather which will reduce weather-related delays at least by half; and • National Airspace System Voice Switch which will replace existing voice systems with a single airto-ground and ground-to-ground voice communications system. Both SESAR and NextGen, targeted for post-2020, would improve the performance of the ATM system by combining increased automation with new procedures that improve and achieve benefits related to safety, economic efficiency, capacity and environmental protection. LEGAL AND REGULATORY ISSUES Distinction Between Civil and Military Aviation A simplistic but apt definition of civil aviation is “aviation activities carried out by civil aircraft”. A civil aircraft has been defined as any aircraft, excluding government and military aircraft, used for the carriage of passengers, baggage, cargo and mail12. However, civil aviation comprises in general all aviation activities other than government and military air services which can be divided into three main categories: • Commercial air transport provided to the public by scheduled or non scheduled carriers; • Private flying for business or pleasure; • A wide range of specialised services commonly called aerial work, such as agriculture, construction, photography, surveying, observation and patrol, search and rescue, aerial advertisement et al13. By the same token, military aviation must be aviation activities carried out by military aircraft. Military aircraft have been defined as aircraft that are designed or modified for highly specialised use by the armed services of a nation14. Adrianus D. Groenewege, Compendium of International Civil Aviation, Second Edition, International Aviation Development Corporation: Canada 1999, at 437. It must also be noted that an aircraft has been defined in Annexes 6, 7 and 8 to the Chicago Convention as any machine which can derive support in the atmosphere from the reactions of air other than the reactions of air on the Earth’s surface. 12 Ibid. 13 http://www.answers.com/topic/military-aircraft 14 Journal of Aviation Management 2010 Military aviation therefore can be identified as the use of aircraft and other flying machines for the purposes of conducting or enabling warfare, which could include the carriage of military personnel and cargo used in military activities such as the logistical supply to forces stationed along a front. Usually these aircraft include bombers, fighters, fighter bombers and reconnaissance as well as unmanned attack aircraft such as drones15. These varied types of aircraft allow for the completion of a wide variety of objectives. Assembly Resolution A10-19 Arguably, the most fundamental difference between the operation of civil and military aircraft lies in the fact that, although they are expected to share the same skies, the procedures by which they do this vary greatly. Civil aircraft depend entirely on predetermined flight paths and code of commercial conduct which varies depending on aircraft type and types of traffic carried, whereas military aircraft operate in line with the exigency of a situation and are not necessarily always guided by predetermined flight paths. This dichotomy led to the adoption, at the 10th Session of the ICAO Assembly (Caracas, 19 June to 16 July 1956) of Resolution A10-19 which, while recognising that the skies (airspace) as well as many other facilities and services were commonly shared between civil and military aviation, focused on ICAO’s mandate to promote the safety of flight16. The preponderance of weight in prioritising civil and military aviation seems therefore to be in favour of civil aviation, particularly when taking into consideration this Resolution and the earlier discussion on Annex 11 to the Chicago Convention, thus attenuating the principle that military aviation should, out of necessity, consider the compelling need to protect civil aviation from the spontaneous risks that the former may carry with it. At the Global Air Traffic Management Forum on Civil and Military Cooperation17, ICAO subsumed its position by stating that airspace is a natural resource with finite capacity for which demand from all users is constantly expanding and that there has been an increased requirement on airspace use to meet a fast-growing aviation demand. States were elected to be parties to the Chicago Convention so that international civil aviation may be developed in a safe and orderly manner and international air transport services may be established on the basis of equality of opportunity and operated soundly and economically. To achieve these objectives and to take due account of current and future needs in aviation, ICAO developed its vision of a seamless ATM system. ICAO further advised that, although the Chicago Convention governs international civil aviation and is not applicable to State aircraft (i.e. aircraft used in military, customs and police services), State aircraft as well as military CNS/ATM systems and services are an integral part of the aviation community. A much closer cooperation between civil and military organisations will contribute to the vision encapsulated in the preamble to the Chicago Convention, leading to the optimum use of the airspace and balancing State requirements for both civil and military aviation. In a report released on 21 December 2009, Venezuelan President Hugo Chavez is reported to have announced that, on Sunday, 20 December, military drones had penetrated Venezuelan airspace along the North-western border with Colombia. He had warned that Venezuela was prepared to defend itself if any State were to violate its sovereignty. See http://www.venezuelanalysis.com/ news/5022. On 4 January 2010, it was reported that a US drone had fired two missiles in Pakistan, flattening an extremist hideout in Pakistan’s lawless tribal belt on Sunday, 3 January 2010, killing five militants in a recent spike in drone attacks. See http://www. channelnewsasia.com/stories/afp_asiapacific/view/1028351/1/.html 15 As per Article 44 of the Chicago Convention. 16 17 Supra, note 7. 15 16 Air Traffic Management Managing Airspace in Civil and Military Aviation Assembly Resolution A36-13 ICAO drew the attention of the Forum to Assembly Resolution A36-1318 adopted at the 36th ICAO Assembly (Montreal, 18-28 September 2007), Appendix O, which recognises that the airspace as well as many facilities and services should be used in common by civil aviation and military aviation. The ICAO Global Operational Concept19 also states that all airspace should be a usable resource and that any restriction on the use of any particular volume of airspace should be considered transitory, and all airspace should be managed flexibly. It was noted by the Forum that, through A36-13, the Assembly resolved that the common use by civil and military aviation of airspace and of certain facilities and services shall be arranged so as to ensure safety, regularity and efficiency of international civil air traffic. The regulations established by ICAO member States to govern the operation of their State aircraft over the high seas shall ensure that these operations did not compromise the safety, regularity and efficiency of international civil air traffic and to the extent possible such operations conformed to the Rules of the Air contained in Annex 2 to the Chicago Convention. The resolution also requested the Council of ICAO to provide guidance and advice to States that wished to establish civil-military agreements. Need for Cohesive Civil-Military Cooperation Against this backdrop, ICAO advised the Forum of the need for a strengthened civil-military cooperation and coordination which called upon ICAO member States to initiate as necessary or improve the coordination between their civil and military ATS. It was important that States, in view of the increasing need to cooperate with multiple airspace users, develop an integrated and cohesive civil-military coordination strategy with a roadmap indicating short, mid and long-term objectives. ICAO further advised that the benefits of enhancing civil-military cooperation should be considered at the global level with a view to identifying best practices through dialogue and exchange of information. Effective civil-military cooperation and coordination is required not only to meet future civil and military air traffic requirements for increased safety, security, capacity, efficiency and environmental sustainability, but also to achieve interoperability, seamlessness and harmonisation through sound policy, a structured framework, effective liaisons and management at the working level20. ICAO INITIATIVES One of the recent initiatives is the ICAO Global ATM Operational Concept21 which visualises an integrated, harmonised and global interoperable ATM22 system. The broad vision of this concept is to achieve an interoperable global ATM system for every user during all phases of flight that meets agreed levels of safety, provides for optimum economic operations, is environmentally sustainable and meets national security requirements23. The ATM system is based on the provision of services, through Consolidated statement of continuing ICAO policies and associated practices related specifically to air navigation, Assembly Resolutions in Force (as of 28 September 2007), Doc 9902, II-2. 18 19 Infra, note 22. In its briefing, ICAO emphasised that cooperation between civil and military authorities should be aimed at achieving optimal use of the airspace resulting in increased airspace capacity, operational flexibility, and savings in flying time, fuel and CO2 emissions. The Forum noted that safety, economical impact, efficiency and interoperability are objectives shared by both civil and military aviation communities. 20 21 An operational concept is a statement of what is envisioned. Air traffic management is the dynamic, integrated management of air traffic and airspace – safely, economically and efficiently – through the provision of facilities in collaboration with all parties. See ICAO Doc 9854, supra note 19 at 1-1. 22 Ibid. 23 Journal of Aviation Management 2010 a framework which involves airspace, aerodromes, aircraft and persons which are part of the ATM system. The benefits accruing to all members of the ATM community are greater equity in airspace activity; greater access to timely and meaningful information for decision support and more autonomy in decision-making including conflict management, and the opportunity to better deliver business and individual outcomes within an appropriate safety framework. ICAO has also issued guidelines on the coordination between military authorities and ATS authorities which recognise in limine that coordination between the responsible military authorities and appropriate ATS authorities is essential to the safety of civil aircraft operations whenever activities potentially hazardous to such operations are planned and conducted by any military units24. These guidelines go on to state that in the event that a sudden outbreak of armed hostilities or any other factors preclude this normal coordination process, appropriate State and ATS authorities, civil aircraft operators and pilots-incommand of aircraft must assess the situation based on the information available and plan their actions so as not to jeopardise safety25. The Guidelines recommend that, in the event that a military unit observes that a civil aircraft is entering or is about to enter a designated prohibited, restricted or danger area, or any other area of activity which constitutes potential hazards, a warning to the aircraft should be issued through the responsible ATS unit. The warning should include advice on the change of heading required to leave or circumvent the area26. If the military unit is unable to contact the responsible ATS unit immediately and the situation is deemed to be a genuine emergency, an appropriate warning to the aircraft may be transmitted on the VHF emergency channel 121.5 MHz. If the identity of the aircraft is not known, it is important that the warning include the secondary surveillance rader (SSR) code, if observed, and describe the position of the aircraft in a form meaningful to the pilot, for example by reference to an ATS route and/or the direction and distance from an airport or an aeronautical radio navigation aid, an established waypoint or reporting point27. In the case where an unauthorised aircraft is observed visually to be flying in, or about to enter a prohibited, restricted or danger area, the following visual signal is prescribed by the International Standards in Annex 2 (Rules of the Air) to the Chicago Convention Appendix 1 to indicate that the aircraft is to take such remedial action as is necessary28. The Guidelines highlight the importance of coordinating with the responsible ATS unit(s), whenever possible. The issuance of any warnings and advice to civil aircraft regarding changes of flight path should be emphasised in any briefing or instruction given by military authorities to their units since uncoordinated warnings and associated navigational advice, when followed, may result in a potential risk of collision with other aircraft in the area29. Manual Concerning Safety Measures Relating to Military Activities Potentially Hazardous to Civil Aircraft Operations, ICAO Doc 9554AN/932 First Edition, 1990, paragraph 3.1. 24 Id.Paragraph 3.1.1. Examples of military activities which may pose a threat to civil aircraft and which should be coordinated with ATS authorities include practice firings or testing of any weapons air-to-air, air-to-surface or surface-to-air in an area or in a manner that could affect civil air traffic; certain military aircraft operations such as air displays, training exercises and the intentional dropping of objects and paratroopers; launch and recovery of space vehicles; and operations in areas of conflict, when such operations include a potential threat to civil air traffic. See Paragraph 3.2. of Doc 9554. 25 26 27 Id. Paragraph 8.1. Id. Paragraph 8.2. Id. Paragraph 8.3. 28 Id. Paragraph 8.4. 29 17 18 Air Traffic Management Managing Airspace in Civil and Military Aviation The objective of the coordination between the military authorities planning activities potentially hazardous to civil aircraft and the responsible ATS authorities is to reach an agreement on the best arrangements which would avoid hazards to civil aircraft and minimise interference with the normal operations of civil aircraft. Ideally, this means the selection of locations outside promulgated ATS routes and controlled airspace for the conduct of the potentially hazardous activities. If the selection of such locations is not possible due to the nature and scope of the planned activities, temporary restrictions imposed on civil air traffic should be kept to a minimum through close coordination between the military and ATS unit30. The Guidelines are clear on the fact that although Article 89 of the Chicago Convention provides that in the event of armed conflict or the potential for armed conflict, the Convention does not affect the freedom of action of any Contracting State affected, whether as belligerents or as neutrals. Nonetheless, the need for close coordination between civil and military authorities and units is even more critical. The responsibility for initiating the coordination process rests with the States whose military forces are engaged in the conflict. The responsibility for instituting special measures to ensure the safety of international civil aircraft operations remains with the States responsible for providing ATS in the airspace affected by the conflict, even in cases where coordination is not initiated or completed31. Based on information available, the State responsible for providing ATS should identify the geographical area of the conflict, assess the hazards or potential hazards to international civil aircraft operations, and determine whether such operations in or through the area of conflict should be avoided or may be continued under specified conditions. An international Notice to Airmen (NOTAM) containing the necessary information, advice and safety measures to be taken should then be issued and subsequently updated in the light of developments. All those concerned with initiating and issuing of NOTAM should be aware of the provisions governing the duration of the published NOTAM. Annex 15, Standard 5.3.1.2 states that a NOTAM given Class I distribution shall be superseded by a NOTAM given Class II distribution when the duration of the circumstances notified is likely to exceed three months or the NOTAM has remained in force for three months. A copy of the NOTAM should be forwarded to the appropriate regional office of ICAO32. If the necessary information is not forthcoming from the States whose military authorities are engaged in the armed conflict, the State responsible for providing air traffic services should ascertain the nature and scope of the hazards or potential hazards from other sources, such as aircraft operators, IATA and the International Federation of Air Line Pilots’ Associations, adjacent States or in some cases the relevant ICAO regional office33. Separate guidelines34 issued by ICAO provide that aircraft shall not be flown in a prohibited, or restricted area, the particulars of which have been duly published, except in accordance with the conditions of the restrictions or by permission of the State over whose territory the areas are established35. The same 30 Id. Paragraphs 9.1 and 9.2. Doc 9554, Paragraph 10.2. 31 Id. Paragraph 10.3. 32 Id. Paragraph 10.4. 33 34 See Manual Concerning Interception of Civil Aircraft, ICAO Doc 9433-AN/926 Second Edition - 1990. Id. Paragraph 3.2.4.1. 35 Journal of Aviation Management 2010 guidelines also provide that special procedures shall be established with a view to ensure air traffic units are notified if a military unit observes that an aircraft which is, or might be a civil aircraft is approaching, or has entered any area in which interception might be necessary. In such an event all possible efforts should be made to confirm the identity of the aircraft and to provide it with the navigational guidance necessary to avoid the need for interception36. There is also a requirement to the effect that ATS authorities establish and maintain close cooperation with military authorities responsible for activities that may affect flights of civil aircraft37. As soon as an ATS unit becomes aware of an unidentified aircraft in its area, it is required to establish the identity of the aircraft whenever this is necessary for the provision of ATS or required by the appropriate military authorities in accordance with locally agreed procedures38. CONCLUSION As the foregoing discussion indicates, there is ample regulatory guidance from a civil aviation perspective to ensure a seamless and interoperable sharing of airspace between civil and military aviation activities. However, some weak spots remain, the first being the perceived inadequacy and lack of clarity of Article 89 of the Chicago Convention which renders the legal structure in this context destitute of certainty and effect39. Another contentious area is missile testing involving airspace and air routes used by civil aircraft as was demonstrated by the DPRK issue of 200640. Many concerned parties voiced their perturbation over the incident, including ICAO. A letter was sent by the President of the Council to the DPRK authorities voicing the grave concern of the international aviation community that Standards 2.17 and 2.18 of Annex 11 to the Chicago Convention were not followed by the military authorities of DPRK. Countries across the world joined in the protest, and the United Nations Security Council met for an emergency meeting to discuss the missile tests. The United Nations Security Council condemned the test firing by DPRK of missiles and adopted Resolution 1695 which requested all member States to prevent the transfer of missile and missilerelated items, materials, goods and technology to the DPRK’s missile or weapons of mass destruction programmes, as well as procurement of such items and technology from that country. It also addressed the transfer of financial resources in relation to those programmes. The resolution affirmed that such launches jeopardise peace, stability and security in the region and beyond, particularly in light of the country’s claim that it has developed nuclear weapons. The Council underlined that DPRK needed to show restraint and refrain from any action that might aggravate tension, and continue to work on the resolution of non-proliferation concerns, through political and diplomatic efforts. In May 2009, DPRK test fired another short-range missile, apparently in clear violation of Resolution 1695 and, it is reported41 that it would take self-defence action if the United Nations Security Council Id. Paragraph 3.2.6.1. 36 Id. Paragraph 3.1.7.1. 37 Id. Paragraph 3.1.9.1. 38 39 Supra, note 6. An object propelled by rockets was launched by North Korea and a part of the object hit the sea in the Pacific Ocean off the coast of Sanriku in north-eastern Japan. The impact area of the object was in the vicinity of the international airway A590 which is known as composing NOPAC Composite Route System, a trunk route connecting Asia and North America where some 180 flights of various countries fly every day. 40 41 http://www.chinadaily.com.cn/cndy/2009-05/30/content_7953420.htm 19 20 Air Traffic Management Managing Airspace in Civil and Military Aviation were to impose tougher sanctions. This missile, which was fired from the Masudan-ni site on DPRK’s east coast, was the latest in the series of missiles the DPRK test fired since conducting a major nuclear test a few days before the firing. If the response of State authorities firing missiles into the air without paying heed to applicable regulations and guidelines were to be that, since the State concerned has sovereignty over its airspace (as recognised by Article 1 of the Chicago Convention) and that it does over its airspace is its concern, it must be pointed out that air routes used by many airlines carrying passengers of various nationalities and that there must be recognition that the concept of sovereignty, in its pristine purity and simplistic interpretation, cannot be sustained in this instance. One commentator states very aptly: The role of the State in the modern world is a complex one. According to legal theory, each State is sovereign and equal. In reality, with the phenomenal growth in communications and consciousness, and with the constant reminder of global rivalries, not even the most powerful of States can be entirely sovereign. Interdependence and the close-knit character of contemporary international commercial and political society ensures that virtually any action of a State could well have profound repercussions upon the system as a whole and the decisions under consideration by other States42. Therefore, in the ultimate analysis, cooperation between civil and military authorities, in accordance with the existing regulations and guidelines is essential, with the underlying consideration that civil aviation, with 15,000 aircraft airborne at any given time carrying 2.2 billion passengers annually, should not under any circumstances be compromised. The views and opinions expressed in this paper reflected those of the author and not necessarily those of ICAO. 42 Malcolm N. Shaw, International Law, Fifth Edition, Cambridge University Press:2003 at 120. Journal of Aviation Management 2010 u State Responsibilities for Air Navigation Facilities and Standards – Understanding its Scope, Nature and Extent Abstract Article 28 of the Chicago Convention requires States to provide air navigation facilities over their territory, which comply with ICAO’s Standards and Recommended Practices, “so far as they may find it practicable”. The objective of Article 28 is to secure a comprehensive, seamless and continuous network of air navigation services around the globe, to support the safety, regularity and efficiency of international air transportation. Article 28 formalises a commitment by each contracting State towards the other Parties to the Chicago Convention. The responsibilities involved are essentially regulatory and supervisory in nature. These responsibilities remain those of the contracting States, even when they have mandated an autonomous or foreign entity to perform service provision tasks. This paper discusses the exact scope, nature and extent of the responsibilities involved under Article 28 and explores the meaning and remits of “practicability” as used in the Chicago Convention. Air Traffic Management State Responsibilities for Air Navigation Facilities and Standards – Understanding its Scope, Nature and Extent About the Author Dr Francis Schubert is Head of Corporate Development and Deputy CEO for Skyguide, Swiss Air Navigation Services Ltd in Geneva, Switzerland. He is also Adjunct Professor at the Institute of Air and Space Law, McGill University, in Montreal, Canada and lecturer at the Faculty of Law of the University of Lausanne, in Switzerland. Dr Schubert started his career as an air traffic controller, and moved to other positions after several years of practical air traffic control experience. At Skyguide, his current responsibilities include international relations, corporate strategy and legal affairs. Dr Schubert holds a Ph.D in international aviation law from the University of Geneva and has published numerous articles dealing with legal aspects of air navigation services and more particularly the legal liability of air traffic controllers. He presently serves as Chairman of the Civil Air Navigation Services Organisation Legal and Policy Committee, and is past President of the Swiss Air and Space Law Association. Air Traffic Management 21 State Responsibilities for Air Navigation Facilities and Standards – Understanding its Scope, Nature and Extent Dr Francis Schubert Skyguide, Swiss Air Navigation Services Ltd INTRODUCTION The purpose of the Convention on International Civil Aviation of 7 December 1944 is, among others, to lay down fundamental “principles and arrangements in order that international civil aviation may be developed in a safe and orderly manner…”. The development of an efficient global air transportation system requires a comprehensive, consistent and seamless infrastructure to support air navigation operations around the world. To that end, Article 28 of the Chicago Convention (Air Navigation Facilities and Standard Systems) formalises the commitments undertaken by contracting States for the purpose of establishing air navigation facilities and standard systems. Article 28 to the Chicago Convention prescribes that: “Each contracting State undertakes, so far as it may find practicable, to: (a) Provide, in its territory, airports, radio services, meteorological services and other air navigation facilities to facilitate international air navigation, in accordance with the standards and practices recommended or established from time to time, pursuant to this Convention; (b) Adopt and put into operation the appropriate standard systems of communications procedure, codes, markings, signals, lighting and other operational practices and rules which may be recommended or established from time to time, pursuant to this Convention; (c) Collaborate in international measures to secure the publication of aeronautical maps and charts in accordance with standards which may be recommended or established from time to time, pursuant to this Convention.” Article 28 is to be understood from a systemic perspective. The air navigation facilities covered by the title of this paper encompass both services offered to airspace users and the technical infrastructure required for the provision of such services. These elements include 22 Air Traffic Management State Responsibilities for Air Navigation Facilities and Standards – Understanding its Scope, Nature and Extent airports, radio services, meteorological services, air navigation services (ANS), markings, signals, lighting and aeronautical maps and charts. Whereas the conclusions drawn in this paper will extend to all of the above, the research done focuses specifically on the air navigation facilities mentioned in Article 28, lit. a, and more specifically those supporting Air Traffic Management (ATM) functions1. Until the late 1980s, most States had established ANS over their territory in the form of national governmental agencies operating within the limits of their respective sovereign boundaries, although a number of States have accepted responsibility to provide air traffic services2 (ATS) over parts of the high seas, in accordance with the relevant provisions of ICAO Annex 11 (Air Traffic Services). The traditional State-run national ANS provider (ANSP) model was chosen for two main reasons. Firstly, it was perceived as the most effective manner for States to comply with their international obligations under the Chicago Convention. Secondly, ANSPs perform functions that are closely connected to the exercise of sovereign powers. Governmental organisations were perceived as the best option for States to retain the level of control required for the execution of sovereign tasks. Article 28 did not raise any particular legal discussion during the first few decades following the entry in force of the Chicago Convention, in times where ANS were operated by national governmental agencies. The last two decades, however, were characterised by two main trends that have fundamentally modified the ANS landscape worldwide. Firstly, many States have gradually entrusted their ANSPs with some degree of institutional, financial and managerial autonomy, separating the service provision activities from the regulatory function of the State. Autonomous ANS authorities3 have been established in various legal forms, ranging from public companies to outright privatised corporations. Secondly, the aviation community has realised that the proper performance of the ANS system at the global level would require a departure from the historical tendency of States to confine the provision of ANS to the airspace within the limits of their national borders. Recourse to cross-border service provision, where a service provider performs ANS functions across the national boundary of the country where it is located, into the airspace of another State, should be considered wherever such practices are likely to improve the safety and flight efficiency of air navigation. Whereas the right of States to delegate the functional responsibility to provide ANS to autonomous or foreign entities has not been challenged, it is also accepted that even when States have entrusted operational responsibilities to such organisations, “the relevant States continue to be responsible under Article 28 of the Chicago Convention.”4 The various degrees of institutional and operational distance added between the States and the organisations effectively in charge of operating air navigation facilities have created a need to clarify the exact scope, nature and extent of the contracting States’ 1 Defined as “[t]he dynamic, integrated management of air traffic and airspace including air traffic services, airspace management and air traffic flow management – safely, economically and efficiently – through the provision of facilities and seamless services in collaboration with all parties and involving airborne and ground-based functions” (ICAO, Procedures for Air Navigation Services – Air Traffic Management, doc. 4444, 15th Edition, 2007). 2 Defined as “[a] generic term meaning variously, flight information service, alerting service, air traffic advisory service, air traffic control service (area control service, approach control service or aerodrome control service)”, (ICAO, Air Traffic Services, Annex 11 to the Chicago Convention on International Civil Aviation, 13th Edition, July 2001). 3 Defined as “[a]n independent entity established for the purpose of operating and managing one or more airports (or ANS), and empowered to manage and use the revenues it generates to cover its costs. The word “authority” does not normally imply regulatory authority when used in this context” (ICAO, Privatisation in the Provision of Airports and Air Navigation Services, Circular 284 AT/120, March 2002). 4 ICAO, Report of the Secretariat Study Group on Legal Aspects of CNS/ATM Systems, 1st Meeting, Montreal, 7-8 April 1999, SSGCNS/I-Report (9 April 1999) §3.8.1. Journal of Aviation Management 2010 responsibilities under Article 28, for the establishment of air navigation facilities. The ongoing work undertaken under the auspices of ICAO, in respect of the development and implementation of global communications, navigation and surveillance (CNS) systems such as the Global Navigation Satellite System (GNSS) constitutes another development that has emphasised the need to clarify the remits of States responsibilities under Article 28. There are relatively few legal instruments that explicitly address the scope, nature and extent of the States responsibilities under Article 28, and academic opinions on the subject remain scarce. However, there is a significant amount of material, including ICAO regulations, resolutions and working papers, as well as legal analysis focusing on the specific domain of ATS, one of the main components of ANS, the implications of which can, for most of them, be extended by analogy to the generality of ANS. STATES’ RESPONSIBILITIES UNDER ARTICLE 28 Scope Aircraft engaged in international air transportation require reliable infrastructure and services that will serve various specific purposes. These contribute to minimising the risk of safety occurrences (such as collisions between aircraft) and avoiding delay, by expediting the flow of air traffic. They also help in optimising the operational efficiency of flights, by ensuring that aircraft can fly pilot-preferred trajectories to the farthest extent practicable. To be effective, these infrastructures and services must be dimensioned to deliver the capacity needed to respond to traffic demand and must be operated without disruption, in a timely manner and within its geographical location. Air navigation facilities should be established in such a way that international air traffic can access the territory of contracting States, for example through the availability of airports that can accommodate the type of aircraft engaged in international operations and by designing airways that would enable these aircraft to reach these airports. They should also support the overflight of their territory by aircraft in transit serving the airports of other countries. Finally, the performance of the global air navigation system requires that the applicable technical requirements and operational procedures are thoroughly harmonised. The purpose of Article 28 is to ensure the availability of facilities that meet these criteria worldwide. It formalises a double State commitment. Firstly, it requires States to take measures in order to deploy facilities to support international air navigation. Secondly, it requires States to ensure that these air navigation facilities comply with the Standards and Recommended Practices (SARPs) defined by ICAO. Air Navigation Facilities ICAO offers no formal definition for the term “air navigation facility”, as used in Article 28, nor for the most common generic concept of “air navigation services”. Article 28 however presents a list of facilities, services and products that are to be covered by that provision. In addition, ICAO’s Policies on Charges for Airports and Air Navigation Services offers an enumeration of services covered by the words “air navigation services”, in the specific context of ANS financing, that include “air traffic management, communication, navigation and surveillance systems, meteorological services for air navigation, search and rescue and aeronautical information services...”5 5 ICAO, ICAO’s Policies on Charges for Airports and Air Navigation Services, doc 9082/7, 7th Edition, 2004. Also see ICAO, International Civil Aviation Vocabulary, Doc 9713, 2nd Edition, 2001. 23 24 Air Traffic Management State Responsibilities for Air Navigation Facilities and Standards – Understanding its Scope, Nature and Extent Other definitions are also to be found in specific regional and national regulations. The various definitions are not necessarily consistent with the meaning given in the aforementioned ICAO documents. For instance, the definition of ANS under the European Single European Sky Regulations says that “‘air navigation services’ means air traffic services; communication, navigation and surveillance services; meteorological services for air navigation; and aeronautical information services”. Contrary to ICAO’s listing, it includes neither ATM nor search and rescue6. The requirements defined under Article 28 relate exclusively to the facilities established by States to support international air navigation. Those put in place for the sole needs of domestic air traffic escape the scope of the Chicago Convention. However, many States subject the facilities used by aircraft engaged in national operations to the same criteria (in particular, compliance with ICAO’s SARPs) as those governing the infrastructure made available to international air transportation. In fact, ANS facilities are often shared by domestic and international air traffic. Geographical Scope States are required to undertake to establish air navigation facilities over their territory. The term territory is to be understood as “the land areas and territorial waters adjacent thereto under the sovereignty, suzerainty, protection or mandate of such State”, in accordance with the definition given under Article 2 (Territory) of the Chicago Convention. However, ICAO has recognised the need to ensure a comprehensive and seamless network of ANS facilities worldwide, in order to avoid a disruption in the availability, quality, reliability and continuity of service given to international aviation. There are large stretches of the surface of the earth which extend outside of the sovereign territory of States. In particular, the high seas constitute wide areas with a high demand for the provision of ANS. For that reason, referring specifically to ATS, Annex 11, Section 2.1.2, foresees that “[t]hose portions of the airspace over the high seas or in airspace of undetermined sovereignty where air traffic services will be provided shall be determined on the basis of regional air navigation agreements.” Under such arrangements, States (normally those with a boundary with the relevant sectors of airspace) are invited to accept the responsibility to establish ATS (and by analogy ANS) in specific parts of the airspace over the high sea. Compliance with ICAO’s SARPs By undertaking to provide air navigation facilities over their territory “in accordance with the standards and practices recommended or established from time to time, pursuant to this Convention”, States commit to ensure that the services offered, as well as the technical infrastructure supporting these services, comply with the SARPs produced by ICAO on the basis of Article 37 of the Chicago Convention (Adoption of International Standards and Procedures). NATURE OF STATES RESPONSIBILITIES The Chicago Convention is an international instrument which formalises obligations under public international law. By ratifying the Convention, the contracting States express commitments towards other contracting States only. In itself, the Chicago Convention does not generate any prerogative, right 6 Regulation (EC) No 549/2004 of the European Parliament and of the Council of 10 March 2004 laying down the Framework for the Creation of the Single European Sky, art. 2, Definitions. Journal of Aviation Management 2010 or obligation for individual nationals of the contracting States, and such rights and prerogative cannot be derived implicitly from the Convention. The public international law essence of the States responsibilities under Article 28 is fundamental, in particular for the purpose of defining a breach of States’ obligations, the remedies available in the event of such a breach and any obligation to repair damages arising as a consequence of a failure of the air navigation facilities established by a contracting State. EXTENT OF STATES RESPONSIBILITIES The obligations on States under Article 28 are neither strictly nor narrowly defined, in the sense that States retain considerable discretion and individual appreciation regarding: • The means by which they intend to fulfil their commitment; • The level of infrastructure and service they wish to make available to international aviation; and • The degree of compliance of their air navigation facilities with relevant ICAO regulations. Commitment to the Extent of Practicability The obligations imposed on States under Article 28 are not absolute. Each contracting State is required to establish air navigation facilities in accordance with ICAO SARPs, “so far as it may find practicable”. This principle is not exclusive to Article 28; it is common to most of the obligations subscribed in Chapter 4 of the Chicago Convention. The delineation of the boundaries of the word “practicable” is central to the definition of the States responsibilities under Article 28. The word “practicable” is not explicitly defined in the Convention and the competence to appreciate the extent of practicability lies with each individual State. Level of Infrastructure and Services The air navigation facilities established by contracting States must be adequate to serve the needs of international aviation. States are responsible and competent to dimension the infrastructure and services they intend to make available to aircraft engaged in international air navigation against the level they perceive as practicable. To that end, they will take various factors into consideration to achieve the best balance between traffic demand and the cost of implementing and operating the facilities. In order to ensure the continuous provision of services, Annex 11 also requires States to “develop and promulgate contingency plans for implementation in the event of disruption, or potential disruption, of air traffic services and related supporting services in the airspace for which they are responsible for the provision of such services.” From a geographical perspective, States are not required to deploy ANS infrastructure throughout their entire territory, but must ensure that adequate facilities are available over those parts of their territory which are relevant for international air navigation purposes. Airspace sectors and airports with low traffic density and operational complexity are typically less infrastructure-intensive than major airways and international airports. Aircraft operating at these locations would need lower levels of services, at least as far as air traffic control is concerned. According to Article 68 of the Chicago Convention (Designation of Routes and Airports), each State retains the freedom to “… designate the route to be followed within its territory by any international air service and the airports which any such service may use.” 25 26 Air Traffic Management State Responsibilities for Air Navigation Facilities and Standards – Understanding its Scope, Nature and Extent Where States have accepted the responsibility to provide ANS over parts of the high seas, their commitment extends in those airspace sectors to the same extent as over their sovereign territory. ICAO is particularly cautious that the level of service is maintained in airspace sectors over the high seas, and is not disturbed by domestic issues of the State in charge of managing them, such as industrial actions. For that reason, the concerned States have defined specific measures in the form of contingency plans. Responsibilities for Service Provision The establishment of ANS requires action at the policy, regulatory and service provision levels. At the policy level, States will define the level of infrastructure and services they plan to make available to support international air navigation. The regulatory function, in its broader sense, is meant to formalise the policy objectives in law by defining the rules governing the establishment and provision of ANS. It also prescribes the processes applicable for the certification and supervision of ANS providers. The regulatory framework has evolved from mainly safety regulation, to also include economic and airspace regulation as well as the definition of performance criteria. Finally, the service provision function consists of the effective execution of ANS operation and technical tasks, within the boundaries of the regulatory framework. Historically, States have often exercised the policy, regulatory and service provision functions within a single integrated governmental organisation. However, this model was the result of domestic political choices and not dictated by Article 28. States responsibilities under Article 28 relate primarily to the policy and regulatory aspects of ANS. They are limited to “setting and maintaining the standards of the services provided and for the quality of services provided.”7 In essence, Article 28 defines an objective in terms of availability and quality (measured against SARPs adopted by ICAO), but leaves the States free, as far as the means to implement to achieve this objective are concerned. In the same way as States are entitled to appreciate the level of infrastructure and service offered to airspace users, they also retain the freedom to define the organisational set-up for service provision over their territory. Nothing in the Chicago Convention nor in its Annexes prevents a State from designating another entity, whether a national, foreign, public, or private organisation, to provide ANS over parts or the whole of its territory. This general statement is supported by explicit provisions relating specifically to the establishment of air traffic services. In that respect, ICAO Annex 11 states that: “When it has been determined that air traffic services would be provided, the State concerned should designate the authority responsible for providing such services [. . .]. The authority responsible for establishing and providing the service may be a State or a suitable agency.” After having designated an ATS provider, the State still has to “arrange for such services to be established and provided in accordance with the provisions of this Annex.” In conclusion, when a State has entrusted the functional responsibility for service provision to an autonomous or foreign entity, it will fulfil its commitment under Article 28, by: 7 ICAO, Air Navigation Services Economic Panel, Report on Financial and Related Organisational and Managerial Aspects of GNSS Provision and Operation, Montreal, May 1996, ICAO Doc. 9660, §2.6.1. Journal of Aviation Management 2010 • Defining clear performance targets to be met by the service provider, reflecting the level of practicability defined by the State; • Establishing a clear regulatory framework within which the autonomous entity would be required and free to operate, that complies with the SARPs adopted by ICAO, with the exception of differences between ICAO’s SARPs and the States’ own regulations duly notified to the Council of ICAO in accordance with Article 38 (Departures from International Standards and Procedures) of the Chicago Convention; • Applying an appropriate certification process, that would demonstrate the service provider’s capability to deliver the required level of performance; and • Exercising systematic surveillance over the operations of the designated service provider, to verify that the latter effectively delivers the required level of performance and complies with all terms of the regulatory framework. Compliance with ICAO’s SARPs Outlining the boundaries of practicability is particularly important when addressing States responsibilities in relation to compliance with ICAO’s SARPs. Whereas practicability remains undefined, the scale to measure the commitment of each individual State towards SARPs compliance is clearly outlined in the Convention. The word “practicable” is to be read in the light of Articles 37 (Adoption of International Standards and Procedures) and 38. The level of practicability expressed by each State is to be measured against the differences between ICAO’s SARPs and that State’s domestic legislation that have been notified to the Council of ICAO. Article 37 constitutes the cornerstone of the ICAO regulatory system. It prescribes that: “Each contracting State undertakes to collaborate in securing the highest practicable degree of uniformity in regulations, standards, procedures, and organisation in relation to aircraft, personnel, airways and auxiliary services in all matters in which such uniformity will facilitate and improve air navigation. To this end the International Civil Aviation Organization shall adopt and amend from time to time, as may be necessary, international Standards and Recommended Practices and procedures…” Whereas the domestic regulations of all contracting States should ideally comply in full with the regulatory provisions adopted by ICAO, the Chicago Convention recognises that this objective may occasionally be impracticable. Therefore Article 38 offers some discretion to contracting States, regarding the full alignment of their national rules, on those adopted by ICAO. Article 38 states that: “Any State which finds it impracticable to comply in all respects with any such international standard or procedure, or to bring its own regulations or practices into full accord with any international standard or procedure after amendment of the latter, or which deems it necessary to adopt regulations or practices differing in any particular respect from those established by an international 27 28 Air Traffic Management State Responsibilities for Air Navigation Facilities and Standards – Understanding its Scope, Nature and Extent standard, shall give immediate notification to the International Civil Aviation Organization of the differences between its own practice and that established by the international standard.” Consequently, any difference notified by a State, between its own regulations and those expressed by ICAO, formalises the extent to which each individual State finds it practicable to fulfil its obligations under Article 28 of the Chicago Convention. The consistent use of the word “practical” in Articles 28, 37 and 38 in the English version of the Chicago Convention is particularly helpful for the interpretation of that term. The text of the Convention in other languages does not always establish such a systematic relation between these three Articles. For instance, the keyword “réalisable” used in the French text of Article 28 (“Chaque État contractant s’engage, dans la mesure où il le juge réalisable…”), also appears in Article 37 (“Chaque État contractant s’engage à prêter son concours pour atteindre le plus haut degré réalisable d’uniformité dans les règlements, les normes, les procédures et l’organisation relatifs aux aéronefs, au personnel, aux voies aériennes et aux services auxiliaires…”), but not in Article 38, which governs deviations from ICAO rules. The definition of the rules that govern the provision of ANS over the high seas, in particular as far as compliance with ICAO regulations is concerned, raises interesting legal questions. Article 12 (Rules of the Air) of the Chicago Convention prescribes that “[o]ver the high seas, the rules in force shall be those established under this Convention.” According to this Article, the arrangements implemented by States who have accepted to provide ANS over parts of the high seas would need to comply in full with ICAO’s SARPs, without any possibility to notify differences between the rules applied by their designated ANSP and the prescriptions of ICAO. The principle of full compliance of arrangements put in place by States having accepted the responsibility for providing ATS is explicitly expressed in Section 2.1.2 of Annex 11 to the Convention, which stipulates that: “A contracting State having accepted the responsibility to provide air traffic services in such portions of airspace shall thereafter arrange for the services to be established and provided in accordance with the provisions of this Annex.” Interestingly, however, the foreword of Annex 11 also explains that: “[t]he Standards and Recommended Practices in Annex 11 apply in those parts of the airspace under the jurisdiction of a contracting State wherein air traffic services are provided and also wherever a contracting State accepts the responsibility of providing air traffic services over the high seas or in airspace of undetermined sovereignty. A contracting State accepting such responsibility may apply the Standards and Recommended Practices in a manner consistent with that adopted for airspace under its jurisdiction.” A note in Annex 11 further specifies that: “[t]he Council, when approving the Foreword to this Annex, indicated that a contracting State accepting the responsibility for providing air traffic services over the high seas or in airspace of undetermined sovereignty may apply the Standards and Recommended Practices in a manner consistent with that adopted for airspace under its jurisdiction.” Journal of Aviation Management 2010 The practical and legal implication of the above precisions to Annex 11 is that States who have notified differences between their domestic regulations applicable to ATS and the SARPs adopted by ICAO, are entitled to extend these differences to those parts of the high seas where they have accepted the responsibility to provide ATS. While the practical wisdom of this principle is obvious, it remains questionable whether an “indication” by the Council, a statement in the foreword of Annex 11 and a note following an ICAO Standard, none of which carry any legal status, constitute a valid legal basis for a rule which reserves an exception to a rule established by the Chicago Convention. BREACH OF STATES OBLIGATIONS The existence of a breach by a contracting State of its obligations under Article 28, is to be determined against the contents and extent of the responsibilities described above. Fundamentally, a State may find itself in breach of its commitment, if the air navigation facilities put in place by that State over its territory (as well as airspace sectors over the high seas and under its responsibility) fail to respond to the needs of international air navigation, offer insufficient capacity to accommodate traffic demand, are limited by operational inefficiency or suffer from technical or operational disruption. A general complaint may also be brought if the aviation regulations of a contracting State do not comply with the regulatory framework adopted by ICAO. Because the Chicago Convention formalises arrangements between contracting States, only other contracting States, to the exclusion of their individual nationals, are entitled to allege a breach by another State of its obligations. Such claims are subject to the sole remedies made available under the terms of the Convention. Complaints regarding an alleged breach by a contracting State of its obligations under Article 28 are to be brought to the ICAO Council, in accordance with Article 84 (Settlement of Disputes) of the Chicago Convention, which stipulates that: “If any disagreement between two or more contracting States relating to the interpretation or application of this Convention and its Annexes cannot be settled by negotiation, it shall, on the application of any State concerned in the disagreement, be decided by the Council.” Claims regarding the adequacy of air navigation facilities are explicitly addressed by Article 69 (Improvement of Air Navigation Facilities) of the Chicago Convention, which states that: “If the Council is of the opinion that the airports or other air navigation facilities, including radio and meteorological services, of a contracting State are not reasonably adequate for the safe, regular, efficient, and economical operation of international air services, present or contemplated, the Council shall consult with the State directly concerned, and other States affected, with a view to finding means by which the situation may be remedied, and may make recommendations for that purpose. No contracting State shall be guilty of an infraction of this Convention if it fails to carry out these recommendations.” 29 30 Air Traffic Management State Responsibilities for Air Navigation Facilities and Standards – Understanding its Scope, Nature and Extent In itself, the considerable discretion granted to States, regarding the appreciation of the practicable level of infrastructure and services made available to international aviation, as well as of the degree of compliance of such facilities with applicable ICAO provisions, render the prospect of a formal breach of the obligations defined under Article 28 highly improbable. This conclusion stands even more so since the Convention explicitly rules out a breach by a State of its obligations, even in those instances where the Council expresses the opinion that the air navigation facilities established by that State fail to meet the requirements of Article 28 and that State declines to take remedial action. As a result, “… the obligations undertaken by the contracting States are subject to limitations and safeguards which make it impossible for a State to be compelled to take action against its will.”8 LIABILITY ASPECTS A common misconception is that civil litigation for compensation could be initiated against a State by individual citizens, in the event of a damage caused by the negligence of that State’s ANSP, on the basis of Article 28 alone. The assumption that, since the relevant States continue to be responsible under Article 28 even when the functional responsibility to provide ANS has been entrusted to an entity independent from the State, the latter must necessarily retain the ultimate liability towards third parties, is equally incorrect. The States responsibilities subscribed under Article 28 and the compensation of damages caused to third parties by a failure in the provision of ANS are distinct legal concepts. An obligation imposed upon a State to repair the damages caused to passengers, aircraft operators or third parties on the surface, as a consequence of the negligence of an ANSP only exists to the extent such an obligation is explicitly foreseen by an international convention or by the applicable national legislation of that State. As explained above, the Chicago Convention formalises commitments subscribed under the rules of public international law. It only defines obligations between contracting States, a breach of which is subject to the exclusive remedies foreseen under the Convention. It creates no legal rights or prerogatives for individuals in general; neither does it prescribe any duty for States to repair damages caused to individuals relating to the provision of ANS in particular. There is presently no global or regional international convention governing the liability of States in respect of ANS, comparable to the Montreal/Warsaw system applicable to the liability of the air carrier. With the exception of dedicated provisions in the Convention relating to the Cooperation for the Safety of Air Navigation in Europe, which rules EUROCONTROL’s liability regarding the operation of the multinational Upper Area Control Centre in Maastricht, the liability of States in respect of ANS is exclusively governed by their national laws. Although Article 28 itself does not generate any obligation for States to repair damages arising from a failure in the provision of ANS, the domestic liability regimes put in place by individual States are nevertheless often strongly inspired by their commitment under Article 28. Most States derive an obligation at the national level to compensate for the damages caused by their ANS, as a natural consequence of their obligations under international public law, regardless of whether they provide these services themselves or whether they have delegated this functional responsibility to 8 Shawcross & Beaumont, “Air Law”, Butterworths, 2004, p. VI-3. Journal of Aviation Management 2010 an autonomous entity. This obligation, which also reflects the sovereign qualification of ANS, has been formally expressed under the domestic laws of the States concerned. Various national liability regimes exist, which reflect different legal doctrines, but result ultimately in a State liability. Under the “primary liability doctrine”, the State remains liable in the first place, even if the service is provided by a third party (for example Germany and Austria). The State may, however, retain a right of recourse against the effective provider. Under the “subsidiary liability regime”, the effective service provider stands on the front line of liability, but the State retains an obligation to compensate any damage which exceeds the insurance coverage or financial capability of the service provider (for example Switzerland). In some countries, however, the State derives no obligation at the national level to repair damages caused by the faulty operation of ANS facilities established under Article 28, when the service provision responsibility is entrusted to a privatised entity. This is the case in the UK and Canada for instance, where the privatised service provider stands fully and solely liable for all damages caused to third parties, in the same manner as any ordinary private corporation. CONCLUSION Article 28 of the Chicago Convention requires States to provide air navigation facilities over their territory, which comply with ICAO’s SARPs. The objective of Article 28 is to secure a comprehensive, seamless and continuous network of ANS around the globe, to support the safety, regularity and efficiency of international air transportation. Neither the right of States to establish autonomous ANSPs or even to privatise their ATC system, nor the principle of cross-border service provision has been challenged. However, it has been correctly asserted that even when the responsibility for service provision has been entrusted to an entity other than the State itself, the relevant States continue to be responsible under Article 28 of the Chicago Convention. The responsibilities involved are essentially regulatory and supervisory in nature. Where the service provision responsibility has been provided to an autonomous or foreign organisation, the contracting State will fulfil its obligations by setting clear performance targets which would ensure that the facilities put in place would meet the needs of international air traffic. The State would also need to define a regulatory framework which complies with the rules defined by ICAO, as well as a certification process which would demonstrate the service provider’s ability to fulfil all the performance criteria. Finally, the State would have to continuously monitor the performance of the service provider and the level of compliance of air navigation operations with the established framework. Considerable discretion is granted to individual States, regarding the extent of their commitment. Firstly, Article 28 specifies that States are required to establish air navigation facilities “so far as they may find it practicable”. States consequently retain the competence to determine the level of infrastructure and service they deem practicable to support the safety, efficiency and regularity of international air navigation. Secondly, Article 38 of the Chicago Convention reserves the possibility for States to notify differences between their own national aviation rules, and those produced by ICAO. According to Article 69, States cannot be compelled to take action to improve their air navigation facilities, should the Council issue the opinion that these facilities are insufficient to meet the needs of international air navigation. In the light of the broad power of appreciation given to States, it is highly improbable that a contracting State will be found in breach of its international obligations. 31 32 Air Traffic Management State Responsibilities for Air Navigation Facilities and Standards – Understanding its Scope, Nature and Extent Article 28 alone generates no obligations for States to repair damages caused to individuals by a failure of their ANS; it formalises commitments subscribed by contracting States towards other States and creates neither explicit or implicit rights nor a prerogative for their individual nationals. An obligation by States to repair damages caused to third parties only exists under the condition and to the extent that it has been incorporated in their domestic legislation. The relevant national laws of many States are strongly inspired by their commitment under Article 28 and do establish, in various possible forms, the principle of the ultimate liability of the State for ANS-related damages. Journal of Aviation Management 2010 ag Key Lessons for Airports and Airlines from the Volcanic Eruption of Mount Eyjafjallajökull Abstract The volcanic eruption of Mount Eyjafjallajökull on 14 April 2010 led to the immediate closure of large portions of Europe’s airspace. This in turn led to the grounding of thousands of flights, resulting in an estimated two million passengers being stranded worldwide. This incident reminds us that it is essential for airlines and airports to establish relevant contingency plans to deal with such massive disruptions at short notice, especially since they can be expected to occur time and again. Several lessons can be identified from the Mount Eyjafjallajökull episode. These include the importance of all levels of management amongst airlines and airports to be aware of the need to deal with such disruptions as part of their usual order of business; the need for a Business Continuity Plan; the usefulness of effective information management and the dissemination and provision of creature comforts to alleviate the inconvenience and difficulties faced by masses of stranded passengers at airports. Aviation Management Key Lessons for Airports and Airlines from the Volcanic Eruption of Mount Eyjafjallajökull About the Author Mr Bernard Lim is Director for International Relations and Security with the Ministry of Transport, Singapore. His key responsibilities include formulating and managing policy matters concerning international relations, transport security and transport emergency preparedness in Singapore. He is currently the Vice-Chairman of the International Civil Aviation Organization Aviation Security Panel and also the Vice-Chairman of the Asia-Pacific Economic Co-operation Aviation Security Experts SubGroup. Mr Lim holds a Master’s Degree in Public Administration from the University of Liverpool, UK. He was trained in crisis management at the Emergency Planning College in York, UK, and in Leadership at the John F Kennedy School of Government, Harvard University. He was conferred the Airport Police Commander’s Award in 2000, the Singapore Armed Forces National Service Medal in 2001, the Ministry of Home Affairs’ Emergency Preparedness Commendation Award in 2002 and the Minister’s Innovation Distinguished Award in 2007. Aviation Management 33 Key Lessons for Airports and Airlines from the Volcanic Eruption of Mount Eyjafjallajökull Mr Bernard Lim Ministry of Transport, Singapore INTRODUCTION On 14 April 2010, a massive volcanic erupted on Mount Eyjafjallajökull (pronounced ayyah-FYAH-lah-yer-kuhl) in Iceland. Volcanic ash was thrown up to a height of 30,000 feet, spreading across a huge area in Europe, particularly over the UK, and as far down as Spain and Northern Africa. The resulting ash cloud led to a closure of European air space for some six days. This closure of airspace was attributed to fears over the safety of aircraft flying through the ash cloud. Essentially, there was concern that the cold water from the melting ice would chill the volcanic lava quickly, causing it to fragment into very small pieces of glass which could pose as a hazard to aircraft. In 1982, a British Airways aircraft that flew through volcanic ash billowing from Mount Galunggung, in Java, Indonesia, encountered a shut-down on all four of its engines. Thankfully, the pilot was able to restart three of the four engines and landed the aircraft safely. During the recent Mount Eyjafjallajökull eruption, on 15 April 2010, five F-18 Hornet aircraft from the Finnish Air Force flew through the ash cloud in northern Finland. Volcanic dust was found on the engines of three of the aircraft. There was also extensive damage caused by molten glass deposits found inside the combustion chamber of one of the engines and the engines had to be overhauled. These added to the growing level of safety concerns about airliners flying through the ash cloud. The closure of European airspace as a result of the eruption was regarded by some as the largest airspace closure in the world since the terrorist attacks on 11 September 2001 in the US. The resulting impact on air travel across Europe and in many parts of the world was very significant. Over those few days, thousands of flights were cancelled and operations at many airports were disrupted. Some analysts estimated that more than two million passengers around the world were left stranded. In terms of economic damage, the International Air Transport Association estimated that the airline industry suffered losses of US$200 million a day as a result of these flight disruptions. Around the world, chaotic scenes could be found in many airports as scores of passengers were stranded. As the airspace remained closed, many airlines found it difficult to operate any flights. From Europe to the Asia Pacific, airports and airlines had to contend with thousands of frustrated passengers who found their journeys, work and leisure plans, as 34 Aviation Management Key Lessons for Airports and Airlines from the Volcanic Eruption of Mount Eyjafjallajökull well as their routines, suddenly disrupted. Airports were packed with passengers who were trying to catch a flight out but ended up spending several days with little hope of flights resuming, and in great despair as more flights were cancelled. EFFECTS ON AIRPORTS AND AIRLINES In the immediate aftermath of the volcanic eruption, some common scenes that were found in many airports around the world included: • Thousands of passengers at airport departure and transit lounges, trying to make the best of the situation, camping out in any available space that they could find while waiting for news on the resumption of flights. • Many of these stranded passengers were upset and argued with airline staff, airport ground handling and passenger services staff, demanding to get onto flights and/or for updates on the latest situation. • Many stranded passengers demanded that airlines and airport authorities provide them with alternative means of transport to carry on with their journey. Many also asked the airlines and/or airport authorities for hotel accommodation, as well as food and other creature comforts. • Many stranded passengers demanded for compensation from the airlines for the inconvenience caused as a result of the flight cancellations. Passengers were distressed as they were running out of money to sustain themselves through this period of flight cancellation. This was compounded by the fact that the duration of the airspace closure remained uncertain. There were varying accounts by passengers of how some of the airlines and airports were unable to or did not provide the affected passengers with accurate information on when their flights would resume and when the stranded passengers could fly again. Other anecdotal accounts by passengers included hotels raising prices to capitalise on the situation for quick and fast profits as these stranded passengers had no choice but to pay the higher rates being charged. There were also complaints that at some airports, airline representatives were nowhere in sight and could not be contacted. Some airlines were also not manning their telephone lines or even the hotlines set up to take calls from stranded passengers, while some airline offices in the airports stayed shut for days – hence leaving their stranded passengers to turn to the airport operator for help. But there was little that the airport authorities could do as they were not operating the flights. Some passengers also complained of how they were sent from pillar to post by airline ticketing agents, who told passengers to seek help from their travel agents for any changes to their air tickets should they wish to change their flights. But the travel agents in return informed the passengers that all changes to air tickets required the authorisation of the airlines. Then there were passengers who had purchased their air tickets via the internet who could not turn to the airline or to a travel agent for help. Airlines were unsure of when they would be able to resume their flights to and from the affected airports. Even if they did, the airlines and airports would need to coordinate and arrange for the stranded passengers to fly out in an orderly and organised manner. These would require prioritising, informing and gathering the passengers to check-in and get to the boarding gate. But this was difficult as the stranded Journal of Aviation Management 2010 passengers were either dispersed throughout the airport or had moved out to seek accommodation in hotels in the city. Some passengers went on to find alternative means of transport such as trains, taxis and ferries to try to circumvent the situation and get to their destination as quickly as possible instead of waiting for the flights to resume. Airlines also had to work with the airports for take-off and landing slots, and a number of airlines also mounted additional and/or chartered flights to clear their passenger backlog as quickly as possible. There was also the need to ensure that adequate airport ground support services, such as catering, refuelling, aircraft interior cleaning as well as engineering and technical support services are available for these additional flights. Getting stranded passengers out of the airports was certainly a top priority. The airlines also had to address, as much as they could, cargo that had been stranded, especially perishables and other essential cargo. At the airports, one could argue that many of the passenger service facilities were stressed and heavy demands were placed on airport operators to try to meet the basic needs of the stranded passengers. For instance, passengers needed food, drinking water, sanitation and, for those who did not have mobile telephones, access to public telephones was needed to contact their families or business associates to inform them of their situation. Many passengers also needed shower facilities and a change of fresh clothes, especially those who had completed their business or leisure trips and were on their way home but were left stranded for days at the airport. In some airports, one could argue that the situation was near-chaotic and perhaps appalling with hundreds of helpless passengers at a loss as to what they could do to alleviate the situation. Many airports also encountered situations where stranded passengers were unable to leave the airport to seek temporary shelter in the city because of visa and immigration restrictions. There were anecdotal accounts of passengers who were on transit stops when their flights were disrupted. Although the airline wanted to put them up in a hotel outside of the airport until the flights could resume, it was not possible to do so as they did not have a visa to enter that country. Others who were returning home found themselves stuck in that country for several more days but their visas had by then expired, hence flouting the local immigration laws. By all accounts, the chaotic and frustrating situation arising from the eruption of Mount Eyjafjallajökull and the subsequent closure of European airspace, is nothing new. Such disruptions to airport and airline operations, and the impact on the scores of stranded passengers have occurred in the past and are, arguably, a constant occurrence in the industry. In addition to volcanic eruptions, severe inclement weather such as heavy snow storms, typhoons, fog, or even torrential rains have resulted in the cancellation of hundreds of flights and left thousands of passengers stranded. This raises several questions about contingency plans put in place by airports and airlines to deal with such situations. The expectations of passengers and the possible means for them to help themselves should also be considered. SOME POSSIBLE KEY LESSONS It should be of no surprise to airport operators that such major disruptions can occur anytime. Major disruptions caused by bad weather, closure of airspace, sudden breakdown of air traffic control and other critical airport systems, or even security threats to the airport and passenger operations, can halt 35 36 Aviation Management Key Lessons for Airports and Airlines from the Volcanic Eruption of Mount Eyjafjallajökull hundreds of flights without warning. As such, all airports should have in place contingency plans and Business Continuity Plans (BCP) to deal with such sudden and possibly prolonged disruptions. From the disruptions and effects on airline and airport operations arising from the eruption of Mount Eyjafjallajökull, several key lessons can be learned. AWARENESS All levels of management amongst all stakeholders – especially airports and airlines – must be conscious of the fact that such disruptions can occur anytime. Hence, an awareness that these disruptions can potentially occur, from top management down to the line managers, would be helpful right from the start. Such awareness would help all managers who have to deal with such crises to appreciate the immediate and subsequent challenges they would face. It would also enable them to anticipate the necessary courses of actions to be taken to address the effects of the disruption and the needs of the stranded passengers as effectively as possible. The support from top management of airlines, airports and other stakeholders is critical during such crises to help line managers and front line staff deal with the situation and render maximum assistance to affected passengers. BUSINESS CONTINUITY PLANS It is essential that airports and airlines establish and maintain a set of BCPs to deal with such situations. To have in place a current BCP with key anticipated and contingency actions listed out, as well as demarcation of roles and responsibilities of relevant agencies and individuals, would certainly be helpful. Should a major disruption occur, officers from the airports and airlines, including new personnel, can make quick reference to the BCP for immediate guidance on actions that need to be undertaken. While BCPs may not provide a hundred percent solution, they are nonetheless a useful guide for personnel charged with the immediate and ensuing responsibility of managing the situation on the ground. Airports and airlines should practise these BCPs, conduct periodic drills and exercises, and update the BCPs as and when necessary. Airport and airline senior management personnel should also participate in these drills and exercises to familiarise themselves with the standard operating procedures, so that they can function effectively when activated. Through such BCPs, all stakeholders would also be clear on the incident command and control structure, which would help all agencies manage the crisis situation efficiently and minimise confusion. INFORMATION MANAGEMENT During such crises, up-to-date information on the situation, flight statuses, assistance available and possible courses of action are critical. All stranded passengers would certainly want to be kept updated on the situation and, given the likely state of frustration, demand airlines and airport authorities to provide timely information and updates to them. Stranded passenger would also want to know the flight situation – whether they would be able to take-off for their destination, the expected delay if any, and whether there are alternative travel arrangements which the airlines could help them to make. The quicker the airlines can provide information and updates to the stranded passengers, the more successful the airline would be, hopefully, in obtaining the understanding and cooperation of these Journal of Aviation Management 2010 stranded passengers. In all likelihood, effective information dissemination would enable the airlines and stranded passengers to work together to undertake temporary arrangements, such as arrangements for hotel accommodation or alternative means of transportation, until the crises abates and the situation returns to normalcy. In such situations, airports and airlines could consider using the mass media to help broadcast key messages and information alerts and updates to passengers. For instance, the mass media could be engaged to inform passengers who have not left their homes or hotels for the airport to refrain from doing so and to contact the airlines to obtain the latest information on their flight status. On their part, the airlines, as a measure of good and responsible customer service, should ensure that their telephone lines are manned to attend to these calls. This would help prevent even more overcrowding of the airports and ease off the number of stranded passengers there. One could also argue that effective information management can facilitate better understanding amongst the affected passengers of the gravity of the prevailing situation. In most of these incidents where disruptions are caused by natural calamities, it is beyond the control of the airlines and airports. There is little that they can do to change the situation. It is necessary for passengers to understand the predicament faced by the airlines and the airports; such disruptions would pile significant costs on them which, in times when the air travel business is volatile, can result in massive financial losses to the air carriers. In this regard, airports and airlines can use the media to educate the public by presenting the facts, explaining the situation and building an understanding so as to set passenger expectations at realistic levels. While we can expect that not all passengers would exercise rationality, if a majority of the affected passengers are willing to accept the reality of the situation and cooperate with the airlines and airports to try to alleviate their difficulties, that would help to ease the inconvenience on the ground. CREATURE COMFORTS Given the anticipated thousands of stranded passengers at the airport, it is critical that airports and airlines work swiftly to ensure that the basic creature comforts are provided for these passengers, at least to tide over the first few days of the crisis. These include: • Food – Airport food and beverage outlets should be requested to open for longer hours or even 24 hours, if need be. There would also be passengers who would be low on money and may turn to the airlines for assistance in providing them with meals in the interim period. • Temporary accommodation – Airlines should establish plans and prior arrangements with hotels that could assist them in such situations to provide temporary accommodation for the stranded passengers. This would relieve the airport of the sheer number of stranded passengers and allow the airport and airlines to concurrently carry out their other ongoing daily operations that may not be affected by the ongoing crisis. For instance, airlines may have ongoing flights serving other destinations not affected by the crisis and these flights, their passengers and operations need to continue normally. During the eruption of Mount Eyjafjallajökull in April 2010, some airlines in Singapore made arrangements for their stranded passengers to be ferried across to neighbouring Malaysia for temporary accommodation at hotels there. This helped the airlines ease off their load of stranded passengers at Singapore Changi Airport, and allowed the airlines to process the subsequent 37 38 Aviation Management Key Lessons for Airports and Airlines from the Volcanic Eruption of Mount Eyjafjallajökull connecting flight for these passengers back to their home countries efficiently. But the availability of hotel rooms during such crises is never a certainty. Therefore, it would help if airlines could tie up with hotels for such assistance prior to the occurrence of such a crisis. This would ensure that there would be some level of preparation and assistance available should the need arise. • Ground transport – Related to the provision of temporary accommodation by airlines at hotels for the stranded passengers, it is useful for airlines and airport authorities to ensure the availability of ground transportation. Ground transportation is a critical element of the overall BCP as airlines would need to ferry the passengers to hotels, especially in the city. A number of passengers would also exercise their own initiative to find accommodation at locations outside of the airport; the availability of ground transport would facilitate these movements. When the flights resume, passengers would similarly need to make their way back to the airport quickly and en masse. In this regard, the airport authority and the airlines could consider working out prior arrangements with bus and taxi companies where they can be mobilised to assist in ferrying stranded passengers to and from the airport when needed. • Sanitation – It is imperative that airports pay close attention to the sanitation needs and ensure that the airport toilets and shower facilities are kept clean and serviceable. During such crises when thousands of passengers are stranded at the airport, the airport’s sanitation facilities would certainly be heavily utilised and it would be of relief to these stranded passengers to know that they have access to clean toilets and shower facilities during that time of need. • Special needs – The number of air travellers who have special needs is steadily growing. These include infants, elderly, and passengers who may be physically challenged. Nonetheless, they are still passengers and their needs would have to be taken care of. Therefore, airports and airlines should anticipate and cater for such needs. For instance, airport shops may be requested to assist in providing special needs like milk powder for infants. Airport pharmacies and clinics should be able to provide insulin for diabetic passengers who are stranded. In any case, such special needs should be factored into the BCP of airports and airlines as we anticipate more of such passengers travelling in the future. • Airport ground handling and ramp support – In such situations, we can expect many aircraft to be grounded at airports. Aside from the airports needing to plan for contingency aircraft parking space, it would be useful for the airports and airlines to work with the ground and ramp handling, refuelling, catering and aircraft cleaning companies to be prepared to provide additional airport ramp support for these aircraft. Though likely to be temporary, we can expect an increase in the number of aircraft sitting on the tarmac, and the corresponding need for ramp services to get these aircraft ready for take-off as soon as the situation improves. The sudden surge and demand for airport ramp services can become a complicated situation, adding to delays. But with prior planning, these can be managed more efficiently on ground. Journal of Aviation Management 2010 • Immigration controls – Based on many past incidents, including the Mount Eyjafjallajökull incident, it is necessary that the airlines and airport authorities engage the assistance of the State immigration officials to assist during such crises. This is to enable bona fide passengers who may not have a valid visa, but who are forced to stay on in the country longer than expected, or whose flights were diverted from another country owing to the situation, to be able to stay on temporarily until they can resume their journey. CONCLUSION Major disruptions to airline and airport operations resulting in stranded passengers en masse are not new. Such disruptions are expected to occur again in the future as they can be caused by various natural or man-made developments at any time. Therefore, airport operators and airlines should anticipate such disruptions and, since we can expect such situations to occur repeatedly, it may be useful for airports and airlines to build in the need to manage such situations into their business continuity and crisis management plans early. The earlier the airport operators and airlines acknowledge and anticipate the need for them to confront and manage such situations, the better equipped they would be in dealing with these situations effectively, thereby minimising the inconvenience and disruption to their operations, as well as that of their passengers. 39 Journal of Aviation Management 2010 ao ASPIRE – Reducing Emissions by Promoting Best Practices in the Asia Pacific Region Abstract Significant emphasis has been placed on funding research to reduce emissions and provide fuel savings. However, widespread industry and government adoption of such practices has often lagged behind. Unlike technology or procedure-specific Working Groups or initiatives, the ASia and Pacific Initiative to Reduce Emissions (ASPIRE) is a comprehensive approach to reducing aviation’s carbon footprint in the Asia Pacific region. ASPIRE is a partnership of air navigation service providers dedicated to reducing emissions and increasing efficiency, by identifying under-utilised deployment-ready procedures and shepherding them into industry-wide adoption. With inputs from the industry and airline associates, ASPIRE established 14 initiatives to promote and record tangible progress in each of these best practice areas by focusing efforts on 10 high priority best-practice procedures and services. Environment ASPIRE – Reducing Emissions by Promoting Best Practices in the Asia Pacific Region About the Author Author About the Authors Mr Kevin Chamness is the Federal Aviation Administration (FAA) ASPIRE Coordinator and Manager for Europe, Africa, the Middle East and Global Forums in FAA’s Air Traffic Organisation. He is responsible for coordination with European partners such as Eurocontrol, the Single European Sky Air Traffic Management Research Joint Undertaking and air traffic service providers throughout the region. After graduating from the Georgia Institute of Technology, US in 1989, Mr Chamness has worked in a variety of roles in the FAA, including as an Air Traffic Controller at Oakland Enroute Center, a Senior Air Traffic Analyst FAA’s Oceanic Air Traffic Control group for the Advanced Technologies and Oceanic Procedures System, a Project Manager for Oceanic Service Improvements, and as the FAA Lead for NextGen International Projects in the Air Traffic International Strategy and Performance Office. Ms Melissa Ohsfeldt is a Senior Researcher at CSSI, Inc, where she works on performance metrics, operational analyses and transportation policy. She received two Bachelor of Science degrees in Economics and Planning from the Massachusetts Institute of Technology, US, a Master of Science in Civil Engineering and a Master of City Planning in Transportation from University of California, Berkeley, US. Ms Emily Berkeley is a researcher at CSSI, Inc, supporting the FAA on the Atlantic Interoperability Initiative to Reduce Emissions (AIRE) and ASPIRE projects. After completing her Master of Science in Civil Engineering and MCP at University of California, Berkeley, US, Ms Berkeley worked as a municipal development advisor in Guatemala. Environment 41 ASPIRE – Reducing Emissions by Promoting Best Practices in the Asia Pacific Region Mr Kevin Chamness Federal Aviation Administration, US Ms Melissa Ohsfeldt and Ms Emily Berkeley CSSI Inc, US INTRODUCTION On 18 February 2008, the ASia and Pacific Initiative to Reduce Emissions (ASPIRE) partnership was officially formed when three air navigation service providers (ANSPs) – Airservices Australia, Airways New Zealand and the Federal Aviation Administration (FAA), US signed a Joint Statement of Purpose, committing themselves to becoming leaders in green air navigation service provision. The initial partners were later joined by the Japan Civil Aviation Bureau (JCAB) in October 2009 and the Civil Aviation Authority of Singapore (CAAS) in February 2010. While the ASPIRE partnership is exclusive to ANSPs, airlines and industry associates have been invited to participate in ASPIRE demonstration programmes at the meetings of regional Workgroups in the North and South Pacific. These associates include United Airlines, Singapore Airlines, Qantas, Japan Airlines, Air New Zealand and Boeing. In June 2008, the ASPIRE partners created the following six goals: • Accelerate the development and implementation of operational procedures to reduce aviation’s environmental footprint for all phases of flight on an operation-by-operation basis from gate-to-gate; • Facilitate worldwide interoperability of environmentally-friendly procedures and standards; • Capitalise on existing technology and best practices; • Develop shared performance metrics to measure improvements in the environmental performance of the air transportation system; • Provide a systematic approach to ensure appropriate mitigation actions with short, medium and long-term results; • Communicate and publicise ASPIRE environmental initiatives, goals, progress and performance to the global aviation community, the media and the general public. In October 2008, ASPIRE partners created a strategic plan based on the above six goals. This strategic plan discusses the 10 procedures/services that were identified by the partners as best practices to help reduce emissions. An accompanying work programme outlines key 42 Environment ASPIRE – Reducing Emissions by Promoting Best Practices in the Asia Pacific Region initiatives to support and track progress on ASPIRE’s goals. Organisationally, since ASPIRE is an initiative rather than an independent organisation, responsibility for all contributing efforts are divided amongst employees of the ASPIRE partners. Progress on each ASPIRE initiative is discussed in its Annual Meeting and quarterly teleconferences, as well as in regional Work Group Meetings held throughout the year. Each ANSP partner appoints an employee as their ASPIRE coordinator, with a one-year Chairmanship rotating among the ANSPs. The ASPIRE Chairman is responsible for organising the Annual Meeting in the second quarter of the calendar year, and overseeing the production of the ASPIRE annual report in the third quarter. ASPIRE’s flexible structure allows the initiative to open its doors to new members, as shown with the incorporation of JCAB and CAAS. In fact, ASPIRE partners envision continued expansion across the region, and to reach out to other ANSPs with one goal in mind. Potential ANSPs undergo a lengthy process to ensure that they are capable of becoming a regional leader in emissions reductions. In particular, the potential partner must show that their service provision is in line with ASPIRE goals by demonstrating their commitment and ability to create performance metrics, implement ASPIRE best practices procedures and services, and participate in and support ASPIRE work programmes. In line with ASPIRE’s goal to encourage adoption of deployment-ready procedures and services, ASPIRE partners work closely with research and development efforts such as Europe’s Single European Sky ATM Research (SESAR) programme, Japan’s Collaborative Actions for Renovation of Air Traffic Systems programme, and the US’s Next Generation (NextGen) Air Transportation Systems programme to ensure that new technology and services are incorporated into ASPIRE’s portfolio of best practices and initiatives as soon as they are thoroughly vetted. In 2009, ASPIRE was internationally-recognised for its green initiatives when it received Jane’s ATC Global Award in Service Provision and the Air Traffic Control Association’s Earl F Ward Award. BEST PRACTICE PROCEDURES Serving as the foundation for ASPIRE activities in the region, ASPIRE partners have identified 10 procedures and services that had proven effective in the reduction of fuel and emissions in each phase of flight, or were key target areas for technology and procedural development for the future. These best practices include: • User Preferred Routes (UPRs) • Dynamic Airborne Reroute Procedures (DARP) • Oceanic Separation Reductions • Reduced Vertical Separation Minima (RVSM) • Flexible Track Systems • Surface Movement and Runway Monitoring • Departure Management Journal of Aviation Management 2010 • Arrivals Management • Continuous Descent Approaches • Performance Based Navigation (PBN) Implementation As air transport procedures and technologies are being continually enhanced to provide additional benefits, the ASPIRE partners intend to add on or modify the recommended best practices to promote the most efficient aviation environment possible in the region. INITIATIVES This section will discuss the progress on the 14 initiatives from ASPIRE’s strategic plan. The first five initiatives were designed as performance measurement and demonstration tools, while the remaining nine dealt directly with the implementation of best practice procedures and services. With the inclusion of JCAB and CAAS in late 2009 and early 2010, these initiatives were updated to reflect the expansion of ASPIRE from the South Pacific to the entire Pacific region. PERFORMANCE MEASUREMENT INITIATIVES Modelling Efficiency Gains For the first initiative, ASPIRE partners developed a model showing efficiency gains in the South Pacific over the past decade. The aim was to identify how much individual procedural changes over this period have incrementally contributed to emissions reductions. Focusing on flights between Australasia and the US West Coast, the existing air traffic control environment provides an average of 2.6 percent of fuel savings for flights in the oceanic en route airspace. Key technology changes were the successful implementation of RVSM and UPR. Additional savings from ASPIRE efforts will build on the base of savings demonstrated in the model of efficiency gains. Developing an “Ideal Flight” Benchmark Metric The second initiative was designed to calculate the greatest feasible emissions reductions given the current fleet in the market, making use of all available fuel-saving procedures and services. Once completed, this metric will be used to create reasonable future emission-reduction targets for each phase of flight. Ideally, this metric will be based on data provided by the associate airlines’ partners and then aggregated by origin destination aircraft. As the next best alternative, the “ideal flight” benchmark would be developed via modelling techniques using data from ASPIRE service providers. This activity is expected to commence in mid 2010. Developing the “Baseline” Flight Metric The third initiative will determine the average emissions for current Australasia-North America flights. This metric will be used as the baseline to measure the effects of future implementation efforts. For the initial data development, the baseline will be modelled using verified data provided by the ANSPs and participating associate airlines. The long term aspect of this development aims to employ airline partners’ supplied fuel data for the most accurate calculation of fuel usage and emissions in the Pacific. Publication of the first set of data is scheduled to coincide with the ASPIRE 2010 Annual Report. 43 44 Environment ASPIRE – Reducing Emissions by Promoting Best Practices in the Asia Pacific Region ASPIRE Flight Demonstration Programme This programme consists of performing, analysing, and publicising gate-to-gate demonstration flights with airline partners, encouraging them to make use and maximise all ASPIRE’s best practice procedures/ services. To-date, the programme has completed five gate-to-gate demonstration flights. All flights had realised substantial fuel and emissions reductions by utilising DARP, UPRs, limiting the use of the auxiliary power unit, using just-in-time fuelling and other “green” procedures. Simply by taking advantage of readily available techniques and procedures, these flights saved between 3,500 and 8,900 kilogrammes (kg) of fuel. The ASPIRE initiatives, press releases, results, and additional information about these demonstration flights can be found in the ASPIRE Annual Report 2009, on ASPIRE’s website, as well as on the various ANSPs’ websites. The Airways New Zealand website provides a thorough description of the first demonstration flight, Aspire 1. ASPIRE-Daily Flight Programme As a natural offshoot of the ASPIRE flight demonstration programme, the ASPIRE partners recognised that best practices can and should be utilised on a daily basis to achieve maximum reduction in emissions. They are also developing a novel concept for “green” ASPIRE star-rated city-pair designations, to showcase the availability of best practices on individual routes. Higher star ratings would be given to city-pairs that have the most best practices procedures/services available, with one star given for each best practice in operation. A route with RVSM and 30/30 nautical mile (nm) separation would be given two stars, whereas a route with RVSM, 30/30 nm separation, DARP, and UPR available would be an ASPIRE four-star route. Airlines will be encouraged to document and publicise their use of the ASPIRE star routes, thus providing further motivation to ANSPs in increasing the availability of ASPIRE star routes, and push for continued expansion of best practice procedures and services throughout the region. Development of the ASPIRE-Daily concept is a top priority within the ASPIRE 2010 Work Programme. IMPLEMENTATION INITIATIVES Enhancements of DARP The first of nine implementation initiatives is the DARP Enhancements initiative. It works to identify and remove institutional, procedural, and technological barriers to implementation and adoption of DARP in the Asia Pacific region. Although DARP was originally demonstrated in 1999, a survey from the Informal South Pacific Air Traffic Services Coordinating Group (ISPACG) planning team in 2008 showed a mere 5 percent of flights between North America and Australasia took advantage of DARP. The airlines’ hesitation to use DARP was perhaps attributed to the increased workload of the flight dispatcher. On the other hand, DARP was a great potential for fuel savings as Air New Zealand reported in Information Paper 16 of the ISPACG meeting in 2008 (ISPACG22/IP16). In this paper, Air New Zealand estimated that DARP initiative could save fuel on 58 percent of its flights from Auckland to North America, with an average savings of 453 kg of fuel per flight. Given this vast potential, ASPIRE partners are making a business case for using DARP. In 2009, DARP was available in the Auckland Flight Information Region and in all FAA South Pacific airspace for Future Air Navigation System (FANS)-equipped aircraft. Currently, Airservices Australia is automating DARP processing, while the FAA is researching methods of automation. Journal of Aviation Management 2010 Expansion of User-Preferred Routes Following the same process used for DARP Enhancements, the ASPIRE partners are working towards removing constraints to UPR expansion in their FIRs and across the Pacific region. UPRs are available in the oceanic portions of flights between North America and Australasia for FANS-equipped aircraft. Aircraft without FANS can request a UPR for selected city-pairs. Airservices Australia plans to have UPR available throughout Australia by mid-2011. Next year, the ASPIRE partners will examine how UPR can be made available for flights between Japan and Singapore, as well as other destinations in the Pacific. Development of Oceanic and Remote In-Trail Procedures The third ASPIRE implementation initiative involves Oceanic and Remote In-Trail Procedures (ITP). The ASPIRE partners will initially foster the deployment of Automatic Dependent Surveillance-Broadcast (ADS-B) ITP in the South Pacific. In 2008 and 2009, the business and safety cases and a programme plan were developed for ITP implementation. Certified aircraft and approved airspace will commence operational trials starting in end 2010 and concluding in 2011. ASPIRE partners are in contact with various airlines who may be interested to participate in the trials. A final report will be released by the ASPIRE partners in 2011. Oceanic ADS-C Climb-Descent Procedures As many aircraft have been equipped with Automatic Dependent Surveillance-Contract (ADS-C), the three initial ASPIRE partners have developed the business and safety cases for an ADS-C Climb and Descent Procedure. This safety case is currently under review with a June 2010 target date for approval of operational trials. ICAO has been notified through a briefing package. Trials are scheduled to commence in the South Pacific in November 2010. Analysis of Oceanic Separation Minima Reductions ASPIRE partners will determine if it is worthwhile to pursue oceanic separation reductions below the current minimum separation of 30 nm longitudinal and 30 nm lateral. In particular, they will weigh the benefits from additional capacity on optimal routes with costs of providing further reduced separation standards. In 2010, the FAA, on behalf of the other partners, will begin the feasibility analysis based on modelling and simulation of the expected air traffic and behaviours. Arrivals Optimisation Making arrivals optimisation part of standard operating procedures is a key initiative of ASPIRE. Currently, a number of large airports in the ASPIRE partners’ jurisdictions – including Osaka’s Kansai Airport, Melbourne’s Tullamarine Airport, and San Francisco International Airport (SFO) – allow for optimised profile descents on a trial basis with approved airline partners. Using a tailored arrival into SFO, one flight saves an estimated 617 kg of fuel, which clearly shows the benefits of using this procedure. At SFO, Air New Zealand is taking the lead by using tailored arrivals on nearly 50 percent of its flights into SFO between December 2007 and December 2009. At Auckland Airport, arrival optimisation is currently permitted on an ad-hoc basis, but the procedures and underlying technologies will only be in place to 45 46 Environment ASPIRE – Reducing Emissions by Promoting Best Practices in the Asia Pacific Region standardise optimised profile descents in 2011. CAAS has recently completed the second optimised profile descent operational trial with Singapore Airlines and is reviewing the results in preparation for the next phase of the operational trial to include other operators at Changi Airport. Airservices Australia has begun a nationwide programme to allow for Required Navigation Performance (RNP)-based arrivals optimisation, with trials currently ongoing at 17 airports. The remaining ASPIRE partners continue to explore ways in expanding arrivals optimisation to additional airports. Departure Optimisation The ASPIRE initiative to optimise departures will encompass all aspects of departure, including minimising on-ground delays and optimising the climb to cruise level. Some efforts on this initiative include an “auto-release procedure” in Melbourne, Sydney, and Brisbane. Using this procedure, tower controllers are able to clear aircraft for take-off without having to rely on time-consuming voice communications with the terminal area controllers. In New Zealand, trajectories are optimised for individual flights, allowing for uninterrupted climb when possible. The FAA is currently progressing on a tool to improve efficiency of the climb, while JCAB is in the process of developing a departure optimisation programme. Implementation of Reduced Horizontal Separation In the Asia Pacific region, accommodating traffic growth while minimising emissions is more important than ever. According to the International Air Transport Association (IATA), this region is now the largest aviation market in the world. In a press release on 1 February 2010, IATA announced that in 2009, the passenger numbers of intra-Asia Pacific surpassed that of North America for the very first time. The ASPIRE partners plan to help encourage emissions reductions while allowing for continued growth by promoting reduced horizontal separation, through implementation of RNP10 and RNP4 performancebased separation standards in the South China Sea and the Bay of Bengal. CAAS, ASPIRE’s newest partner, has been the leading effort in the region, establishing an Enroute Monitoring Agency known as the South East Asia Safety Monitoring Agency and implementing 50 nm longitudinal separation in the South China Sea in 2008, with plans to roll out 30/30 nm separation in 2011. Implementation of ADS-B with VHF Communications ASPIRE partners are working alongside Vietnam and Indonesia to encourage implementation of ADS-B in the South China Sea. ADS-B has been identified as the leading tool to achieve emissions reductions through more efficient routing while increasing safety at the same time. This technology is of global significance, as evidenced by NAV Canada’s receipt of the Environment Award at the 2010 ATC Global Conference for its implementation of the ADS-B in the Hudson Bay area. CONCLUSION The ASPIRE partners plan to continue incorporating new technologies and procedures into their initiatives and updating the strategic plan as needed to reflect the best practices at any given moment. In the short-term, when development of the baseline metrics is complete, partners would be able to measure the post-implementation benefits of these new technologies as they come into place. ASPIRE Journal of Aviation Management 2010 partners also look forward to developing ASPIRE-Daily city-pairs, with plans to foster a network of green routes throughout the Asia Pacific region. In the mid-term, ASPIRE will be joined by other ANSP partners, airlines and industry associates committed to leading the region in environmental stewardship. The ASPIRE programme is a unique partnership of ANSPs committed to developing, implementing and encouraging use of emissions-reducing procedures and services. It has made progress in several of its initiatives with its baseline work currently underway and the foundation for implementation having been set. With the planned research and demonstrations, ASPIRE partners will be able to further refine and implement best practices. These are designed to increase capacity and reduce fuel usage, therefore reducing the carbon footprint. ASPIRE partners will also continue to perfect the initiatives as participating partners and research grow. As the traffic growth increases in the Asia Pacific, partners are wellpositioned through identification, demonstration, facilitation, and promotion of emissions reductions best practices to reduce the carbon footprint of aviation in the Asia Pacific region. For more information, please visit the ASPIRE website at: www.aspire-green.com. References (ASPIRE Annual Report, 2009, p. 1) www.airways.co.nz/ASPIRE/ 47 Journal of Aviation Management 2010 aw ICAO’s Increasing Emphasis on Climate Change Abstract The 37th Session of the International Civil Aviation Organization (ICAO) Assembly concluded with a Resolution that embodied significant decisions and commitments, reaffirming ICAO’s leadership in international aviation and climate change. This paper summarises the outcome of the Assembly with regard to climate change activity, including the shift within ICAO from a policy-making mode to one that focuses on implementation. The paper also outlines the ambitious work programme that ICAO is expected to undertake in this field in the next three years in its pursuit of aviation’s sustainable future. Environment ICAO’s Increasing Emphasis on Climate Change About the Author Ms Jane Hupe is Chief of ICAO’s Environment Branch and the Secretary of the Committee on Aviation Environmental Protection (CAEP). Her responsibilities include the management of CAEP and the coordination of all activities in the field of aviation and the environment with other international organisations. Ms Hupe has been at the forefront of ICAO’s efforts to define and promote policies and standards for an environmentally sustainable aviation and advises the ICAO Council on all aviation environmental matters. She represents ICAO in other international fora in this field. Jane was a lead author for the Intergovernmental Panel on Climate Change (IPCC) Reports on aviation-related measures, including the 2007 IPCC Fourth Assessment Report and the 2006 IPCC Guidelines for National Greenhouse Gas Inventories. For her work, Ms Hupe received a certificate acknowledging her contribution to the award of the 2007 Nobel Peace Prize to the IPCC. Environment 49 ICAO’s Increasing Emphasis on Climate Change Ms Jane Hupe International Civil Aviation Organization INTRODUCTION A few years from now, we will look back at this first decade of the 21st century as the time when aviation shifted gear towards a more sustainable future. Environment, and in particular climate change, has never been so high up on the world’s agenda. Everywhere, environmentally-friendly technologies and practices are being introduced and there is increasing support for new and renewable sources of energy. ICAO is the United Nations’ specialised agency for international civil aviation and takes its responsibility to address aviation’s impact on the global climate seriously. Although the contribution of aviation operations to total global carbon dioxide (CO2) emissions is relatively small, forecasted traffic growth raises questions on the future contribution of aviation activity to climate change and the most effective ways of addressing CO2 emissions from the sector. ICAO’s member States, together with the aviation industry, diligently pursue technical, operational and other means of ensuring that civil aviation is not only efficient and economical, but also sustainable. Thanks to technological improvements, today’s jet aircraft are some 70 percent more fuel-efficient and 75 percent quieter than those of the 1970s. Operational improvements include the development of shorter, more energyefficient air routes. While ICAO has always been a major player in the response of the aviation sector to the challenge of climate change, it has become increasingly active in the last three years. With the global agreement reached at the 37th Session of the ICAO Assembly in October 2010, international aviation is the first sector with a shared global commitment to environmental goals of increasing fuel efficiency and stabilising its global CO2 emissions in the medium term. States, together with the industry, have agreed on an ambitious work programme to continue on the path towards sustainability. This paper focuses on these recent achievements, paying particular attention to the outcome of the 37th ICAO Assembly. 50 Environment ICAO’s Increasing Emphasis on Climate Change HISTORICAL CONTEXT Since its creation in 1944, ICAO has fostered cooperation among its member States, currently numbering 190. It has been involved in environmental protection for more than 40 years. The strategic objective of ICAO’s environment programme is to “minimise the adverse effect of global civil aviation on the environment”. The three specific environmental goals are to: • Limit or reduce the number of people affected by significant aircraft noise; • Limit or reduce the impact of aviation emissions on local air quality; and • Limit or reduce the impact of aviation greenhouse gas (GHG) emissions on the global climate. The initial phase of ICAO’s environment-related activities dealt mainly with the first two areas. During the last few decades, ICAO has developed an increasing interest in the third area, reflected in, and further accelerated by, the decisions of the 36th Session of the ICAO Assembly in September 2007. The Assembly recognised the urgent and critical need to address GHG emissions from international aviation and established a process leading to the development of an ICAO Programme of Action on International Aviation and Climate Change. The process included: • Establishing the Group on International Aviation and Climate Change (GIACC) to develop ICAO’s Programme of Action on International Aviation and Climate Change; • A High-level Meeting on International Aviation and Climate Change in October 2009 to review ICAO’s Programme of Action; • A Conference on Aviation and Alternative Fuels in November 2009, when ICAO established a Global Framework for Aviation Alternative Fuels; and • Continued technical support provided by the Committee on Aviation Environmental Protection (CAEP). The last three years were therefore truly momentous in terms of ICAO’s work with regard to international civil aviation and climate change. They witnessed a series of steps that laid the foundation for the successful outcome of the 37th Session of the ICAO Assembly. OUTCOME OF THE 37TH ICAO ASSEMBLY The 37th ICAO Assembly took place from 28 September to 8 October 2010 and adopted Resolution A37-19: Consolidated statement of continuing ICAO policies and practices related to environmental protection – Climate change. Building upon ICAO’s achievements since the 36th ICAO Assembly, including the Declaration and Recommendations approved by the High-level Meeting, the Resolution took one step further by incorporating important key elements, such as: • Further endorsement of the global aspirational goal of 2 percent annual fuel efficiency improvement up to year 2050; Journal of Aviation Management 2010 • A medium-term global aspirational goal from 2020 that would ensure that, while the international aviation sector continues to grow, its global CO2 emissions would be stabilised at 2020 levels; • Further work to explore the feasibility of a long-term global aspirational goal for international aviation; • Development of a framework for market-based measures, including further elaboration of the guiding principles adopted by the Assembly, and exploration of a global scheme for international aviation; • Concrete steps to assist States to contribute to the global efforts; • De minimis provisions to ensure that States with small contributions to the global air traffic are not burdened disproportionately; and • States’ action plans, covering information on CO2 emissions reduction activities and assistance needs. The Assembly also decided that the Council should undertake further work in order to continue progress on a number of issues contained in Resolution A37-19, where States expressed concerns, such as the implementation of the medium-term global aspirational goal and market-based measures including the de minimis provision. Some States filed reservations on these aspects. The Resolution constitutes a comprehensive and substantive global policy on how to address GHG emissions from international aviation, making international aviation the first sector with a shared global commitment to environmental goals of increasing fuel efficiency and stabilising its global CO2 emissions in the medium term. It reflects the collective determination of ICAO’s 190 member States to contribute to the global efforts on climate change, and provides an ambitious work programme over the next triennium and beyond. OVERCOMING DIFFERENCES There was intense media interest in the climate change discussion in the months, weeks and days before the start of the 37th Assembly, as there was during the meeting. One reason was the different views among States on several aspects of the climate change discussion. Following substantial debate during the Assembly session, delegates were able to achieve the positive outcome outlined above. The Resolution has earned widespread recognition and approval, earning the applause of the international community. The US Department of State called the Resolution on climate change “an unprecedented global commitment to collective action among the countries of the world, both developed and developing, toward aviation CO2 reduction”. Mr Siim Kallas, European Union Vice President and Commissioner for Transport, hailed this agreement and said, “this deal is very significant because at a global level, Governments and the aviation industry have for the first time agreed to cap greenhouse emissions from 2020. It is the first time any transport sector has been able to reach this kind of deal”. Mr Giovanni Bisignani, IATA’s Director General and CEO, lauded the Resolution as “historic” and “a good first step that prepares the way for future achievements”, as did several other national and multilateral entities. 51 Environment ICAO’s Increasing Emphasis on Climate Change REASONS FOR SUCCESS There are various reasons why ICAO was able to overcome challenges and reach agreement on climate change. One of the main roles of ICAO is a “global facilitator”. It has always provided a forum where States, working with the industry, can deliberate on challenges facing the international air transport sector. While the challenges change over time, ICAO’s capacity to cooperate in finding global solutions to those challenges has endured. Another factor is the sound technical work and information that provide a basis for informed discussion and decision-making in ICAO. For example, during the discussions leading to the Resolution, States requested information on the historic and current levels of international aviation activity. The data presented were based on the total revenue tonne kilometre (RTK) – a function of the number of passengers/amount of cargo and distance travelled, and they demonstrated that the States with the largest activity levels historically are, in general, the same ones with the largest activity levels currently. In addition, international air travel during the last 20 years was four times greater than during the previous 20 years (see Figure 1). Total International RTK 6,000,000 4,996,847 5,000,000 International RTK (million) 52 4,000,000 4x more than previous 20 years 3,000,000 2,000,000 1,252,163 1,000,000 0 1970-1989 1990-2009 Figure 1 : Total international aviation traffic (RTK from 1970 to 2009) An obvious success factor is the strong and ongoing supportive role of the air transport industry. The collaboration between ICAO member States and the industry is made easier by the recognition of both that ICAO is best placed to take a leading role to develop global solutions for addressing all aspects relating to international aviation, including international aviation and climate change. Journal of Aviation Management 2010 Despite these advantages, the negotiating and decision-making process during the 37th ICAO Assembly was difficult and agreement was only reached at the end of the session. As substantive discussions were undertaken in a spirit of cooperation, States were able to make progress towards a convergence of the differing views and the achievement of a successful outcome. NEXT STEPS The agreement reached by the 37th Assembly paved the way for ICAO and its member States, in collaboration with the air transport industry, to continue identifying and pursuing a global solution to address GHG emissions from international aviation. These efforts will be focused on the three areas decided by the Assembly. Firstly, the Council will undertake work to review the medium-term global aspirational goal, taking into account the progress towards achieving the goal, the new studies regarding its feasibility and also the relevant information to be contained in States’ action plans. It will also explore the feasibility of a longterm global aspirational goal. Another area of future work is related to market-based measures. The Assembly adopted the guiding principles that it urges States to respect when designing new and implementing existing market-based measures for international aviation. Moreover, it urges States to engage in constructive bilateral and/ or multilateral consultations and negotiations with other States, with a view to reaching an agreement. The Assembly requested the ICAO Council to undertake further work to elaborate on these guiding principles. The Assembly also resolved on a de minimis threshold of international aviation activity of 1 percent of total RTK for the application of market-based measures. During the Assembly, concerns were expressed regarding possible market distortions arising from this de minimis threshold and further work by the Council was requested on this matter. ICAO will also assist States in two important ways. Firstly, it is developing guidance and templates, and will conduct regional training workshops in 2011 to help States prepare their own action plans and submit them to ICAO by the end of June 2012. Secondly, it will facilitate the provision of technical and financial assistance to States. At the technical level, CAEP will continue to play a vital role in providing its technical support for the work of the Council. For example, CAEP is expected to develop a global CO2 Standard for aircraft, targeted for completion in 2013. Work is underway in CAEP to update Circular 303 (Operational Opportunities to Minimise Fuel Use and Reduce Emissions), as the information contained in that Circular would provide an important basis for States in the preparation of their action plans. The next triennium will also witness continuing efforts to facilitate the development and deployment of sustainable alternative fuels for aviation. ICAO will continue to cooperate with other international organisations involved in policy-making on climate change, notably the United Nations Framework Convention on Climate Change (UNFCCC). The outcome of the recently concluded Assembly was presented to the UNFCCC Climate Change 53 54 Environment ICAO’s Increasing Emphasis on Climate Change Conference in December 2010 in Cancun, Mexico. ICAO will subsequently keep the UNFCCC and other UN bodies informed of any further progress on international aviation and climate change. FROM POLICY SETTING TO IMPLEMENTATION The work programme agreed on by the 37th Assembly reflects a shift by ICAO in the field of international aviation and climate change from “Standard policy setting” to an “implementation” mode. This shift provides an interesting parallel with ICAO’s work in aviation safety and security. In these two other fields, ICAO has identified specific areas for improvement through its audit programmes and has supported States’ efforts in effectively addressing deficiencies. In the case of climate change, it would be the voluntary action plans that will allow States to identify their basket of measures and assistance needs. This would allow ICAO to monitor the progress towards the global aspirational goals and to address specific needs of States towards facilitating technical and financial assistance. CONCLUSION ICAO has overcome great challenges and recorded significant progress in the area of international aviation and climate change, including Resolution A37-19 adopted by the 37th Assembly. However, much remains to be done. Differing views still exist between developed and developing countries. Aspirational goals have to be reviewed and a framework for market-based measures has to be elaborated. The application of the de minimis provision to market-based measures requires further clarification. In the pursuit of these remaining tasks and challenges, we can be encouraged by the fact that the spirit of cooperation at ICAO still prevails and makes it possible to overcome the most challenging obstacles. The outcome of the 37th Assembly clearly demonstrates the strong will of ICAO’s member States, together with the industry, to take concrete steps towards a global solution. It represents a big challenge, but provides an array of opportunities as ICAO moves forward in demonstrating to the world how it intends to achieve the ultimate objective of environmentally sustainable international aviation. In the words of UN Secretary-General Mr Ban Ki-moon, “Air travel has brought many benefits to modern life. Let us ensure that, from now on, it benefits both people and the planet”. Journal of Aviation Management 2010 bc Aviation Safety Data Collection and Processing – Singapore’s Experience Abstract Aviation safety data collection, analysis and exchange are at the heart of the State Safety Programme and Safety Management System. Safety management relies on the measurement and monitoring of safety indicators to identify areas of concern, and this in turn relies on effective collection of safety data. This paper shares how Singapore, under its Safety Data Collection and Processing System, uses the Singapore Aviation Accident/ Incident Reporting System to perform safety data collection, analysis, measurement, monitoring and exchange. Safety Aviation Safety Data Collection and Processing – Singapore’s Experience About the Author Mr Michael Pang is a Senior Manager (Continuing Airworthiness) in the Airworthiness/ Flight Operations Division of the Civil Aviation Authority of Singapore (CAAS). He is responsible for performing safety oversight of airlines and maintenance organisations. He was the Principle Maintenance Inspector (PMI) for Singapore Airlines for three years and is now the PMI for Singapore Airlines Cargo. He also sits on the A380 Maintenance Review Board and International Maintenance Review Board Policy Board. In addition to his technical responsibilities, Michael established the Singapore Aviation Accident/Incident Reporting System for the Singapore aviation industry in 2009. Mr Pang is a licensed aircraft engineer with ratings on B747-400 (PW4000) and B777 series (Trent 800/GE90). Prior to joining CAAS, he had held various positions in SIA Engineering Company’s Base Maintenance Division and Singapore HAECO Pte Ltd. Michael holds a Bachelor of Engineering Science (Aerospace) from the University of Technology, Sydney, Australia. Safety 55 Aviation Safety Data Collection and Processing – Singapore’s Experience Mr Michael Pang Civil Aviation Authority of Singapore INTRODUCTION In the early days, the conventional aviation safety approach was very much a “reactive” one that responds to events that had already happened, such as incidents and accidents. State safety agencies only acted when an incident or accident has occurred. The investigation process and outcome only determined the root cause of the accident or incident without constructing any process and action to prevent recurrences. In the mid to late 20th century, resulting from overwhelming public concerns over safe skies, major State safety agencies began to take a more “proactive” approach in its safety management, aiming to reduce accident rates. The proactive approach actively looks for the identification of safety risks through its analysis of the organisation’s activities. Measures such as audits, inspections and reviews over controlled operating environment, processes and procedures were introduced. These measures highlight areas of concern where appropriate corrective actions and recommendations could minimise the possibilities of these deficiencies escalating to undesirable incidents or accidents. ICAO MANDATE In early 2009, ICAO came up with a new requirement in Annex 13 (Aircraft Accident and Incident Investigation) requiring States to establish and maintain an accident/incident database to facilitate the effective analysis of safety data collected from its reporting systems. Some of the main reporting systems include the mandatory reporting system, voluntary reporting system and confidential reporting system. Mandatory Reporting Systems: “Reporting of certain types of events or hazards. This necessitates detailed regulations outlining who shall report and what shall be reported. Since mandatory systems deal mainly with “hardware” matters, they tend to collect more information on technical failures than on other aspects of operational activities. To help overcome this bias, voluntary reporting systems aim at acquiring more information on those other aspects.” (ICAO Doc 9859) Voluntary Reporting Systems: “Without any legal or administrative requirement to do so, reporter submits voluntary event or hazard information. In these systems, 56 Safety Aviation Safety Data Collection and Processing – Singapore’s Experience safety agencies and/or organisations may offer an incentive to report. For example, enforcement action may be waived for events that are reported underlining errors or unintentional violations. The reported information should not be used against the reporters, i.e. such systems must be nonpunitive and afford protection to the sources of the information to encourage the reporting of such information.” (ICAO Doc 9859) Confidential Reporting Systems: “Protect the identity of the reporter. This is one way of ensuring that voluntary reporting systems are non-punitive. Confidentiality is usually achieved by deidentification, and any identifying information about the reporter is known only to “gatekeepers” in order to allow for follow-up or “fill in voids” in the reported event(s). Confidential incident reporting systems facilitate the disclosure of hazards leading to human error, without fear of retribution or embarrassment, and enable broader acquisition of information on hazards.” (ICAO Doc 9859) CAAS’ PREDICTIVE APPROACH – SAIRS In mid-2009, under the State Safety Programme (SSP) and Safety Management System (SMS) initiatives, the Civil Aviation Authority of Singapore (CAAS) revamped its mandatory reporting system to collect, store and analyse safety data. This system is known as the Singapore Aviation Accident/Incident Reporting System (SAIRS). The scope of safety data collection is not limited only to accidents and incidents but also hazards and threats. This predictive approach captures real-time system performance as it happens during normal operations so that potential future problems can be identified and predicted. With these safety data, safety performance indicators (SPI), together with its acceptable level of safety (ALoS), can be determined objectively. With SAIRS, SPIs are being measured, assessed and trended continuously to ensure that the risk level of each indicator is kept within acceptable levels (see Figure 1). Once there are areas identified and predicted to be entering potential high risk levels, appropriate mitigating actions will be performed to bring the level of risk down to as low as possible. Figure 1: Safety cycle/workflow Journal of Aviation Management 2010 SAFETY DATA COLLECTION In most States, the main safety data source comes from the mandatory reporting system where “actual/ real time” occurrences that happened in the normal controlled operating environment were reported. This is followed by the voluntary and confidential reporting systems. Under SAIRS, the mandatory reporting is guided by a revised list of reportable occurrences with new reporting timelines. In order to facilitate specific trending, the classification of occurrences was realigned with close reference to Annex 13’s classifications. In addition, CAAS also encourages the reporting of potential safety deficiencies that could affect flight safety and this is made possible in the CAAS SAIRS form which has the provision to report hazards and threats. Apart from SAIRS, CAAS also started another safety management project known as the Safety Oversight Management System (SOMS) in late 2009. This system was partially launched in July 2010 and targeted for full operation in late 2010. SOMS aims to capture and manage safety data collected through routine audits, inspections and reviews conducted on airlines, design organisations and maintenance organisations holding Singapore approvals. Once SOMS is fully operational, CAAS will integrate SAIRS with SOMS. With this integration, CAAS would be able to further expand its scope of safety data collection so as to facilitate more comprehensive data analysis (see Figure 2). CAAS INTEGRATED DATABASE Predictive Proactive Reactive SAIRS SOMS Safety Data Application SAIRS Mandatory, Confidential, Voluntary, Hazard and Threat Reports Audits Inspections, Reviews etc SOMS Safety Data Collection Figure 2: CAAS’ safety data collection process 57 58 Safety Aviation Safety Data Collection and Processing – Singapore’s Experience SAFETY DATA STORAGE AND ANALYSIS ICAO Annex 13 states that the safety database systems should use standardised formats to facilitate data exchange. Currently, the European Coordination Centre for Accident and Incident Reporting Systems (ECCAIRS)1 software is the only software that operates on the ICAO Accident/Incident Data Reporting taxonomy. As such, it was adapted as CAAS SAIRS’ main operating system. With ECCAIRS, all safety data stored in SAIRS database are in a standardised format. Apart from providing a standardised format, ECCAIRS software also applies the commonly used ‘SHELL model’ in its analytical tool. ECCAIRS’ analytical tool allows users to perform three levels of analysis by using the query builder. For every occurrence (event), the user is able to analyse level 1 (occurrence categories), level 2 (symptoms) and level 3 (casual factor) (see Figure 3). To perform these, the user first needs to determine which level of analysis is required before building the query. Who, Where, When ? Occurrence Statistics What ? Event/phase of flight Event/phase of flight Analyses on occurrence categories (CFIT, RI, etc.) How ? Why ? Descriptive factor Explanatory factor Descriptive factor Explanatory factor Analyses on symptoms Analyses on causes (HF) Figure 3: Three levels of data analysis 1 ECCAIRS is a cooperative network of European Transport Authorities and Accident Investigation Bodies which started in 1995. It is managed by the Joint Research Centre of the European Commission and is used by all European Union member States and is also widely used by non-EU safety agencies. Currently, both ICAO and the Airline Pilots Association are also ECCAIRS users. Journal of Aviation Management 2010 Taking an example of an engine in-flight shutdown occurrence, the following could be the query builder for all three levels of analysis (see Figure 4): Occurrence / Event Analyses on Categories Analyses on Symptoms Analyses on Causes Figure 4: A typical query builder Once the query is built, the user will name the query and store it in the system for future use – in this case, the query is named “In-flight shutdown (IFSD) occurrences”. When the database has collected sufficient safety data and is ready for analysis, the user will select and run the “IFSD” query. The system will then search through the database and filter all in-flight shutdown occurrences with fields (e.g. event type, event phase, descriptive factor etc) that fulfil the above criteria. In most cases, the occurrence event type is commonly used as one of the criteria. Figure 5 is a typical event type page example: Figure 5: A typical event page of each occurrence 59 60 Safety Aviation Safety Data Collection and Processing – Singapore’s Experience After filtering, the data can be used to plot graphs and charts for trending and analysis. The user may choose to further enhance the query by adding more criteria to specifically look at a particular airline, engine type, aircraft type, specific period/time frame and so on. In the event the analysis indicates an uptrend of a particular event type (see Figure 6), the next consideration would be whether this trend has exceeded the acceptable safety limit. 7 Up Trend 6 5 4 Trent 800 3 IAE V 2500 Trent 700 2 1 0 2006 2007 2008 2009 Figure 6: Example of a graphical representation of IFSD occurrences SAFETY PERFORMANCE MEASUREMENT AND MONITORING ‘Safety measurement’ is not a continuous process; it is a spot check and is conducted following a prespecified period. ‘Safety performance measurement’, on the other hand, is a continuous process and it monitors and measures selected operational activities. The following are the definitions of key elements which will be discussed in this section: • Level of safety: The degree of safety of a system – it is an emerging property of the system, which represents the quality of the system from the safety perspective, and is expressed through safety indicators; • Safety indicators: The parameters that characterise and/or typify the level of safety of a system; • Safety targets: The concrete objectives of the level of safety; • Acceptable level of safety (ALoS): The minimum degree of safety that must be assured by a system in actual practice; Journal of Aviation Management 2010 • Safety indicator value: The quantification of a safety indicator; and • Safety target value: The quantification of a safety target. The selection of appropriate SPIs is important as it is an essential foundation for performance measurement and is key to the development of ALoS. ICAO Doc 9859 states that “If the level of safety is to be represented in broad, generic terms, the selection of safety performance indicators representing high-level/high-consequence system outcomes (quantitative) and/or high-level system functions (qualitative) is appropriate.” Some examples of SPI representing high-level/high-consequence system “outcomes” are accident rates and serious incident rates. Examples of high-level system “functions” include absence/poor legislation and regulations as well as regulatory non-compliance. ICAO Doc 9859 also specifies that “If the level of safety of the system is to be represented in specific, narrow terms, then the selection of indicators representing low-level/low-consequence system outcomes and low- level system functions is required.” Examples of SPI representing low-level/low-consequence system “outcomes” are the number of rejected take-off events per number of flight hours or flight cycle, the number of bird-strike events per number of departures, the number of foreign object debris events per number of departure and so on. Some lowlevel system “functions” examples are absence/poor procedures and instructions as well as ineffective quality assurance system such as audits, inspections, checks and reviews. The above examples of SPI can be adopted from the ECCAIRS classification types, for example accident, incident and category type such as in-flight shutdown, bird-strike, Controlled Flight into Terrain (CFIT), traffic alert and collision avoidance system and so on. Since SAIRS’ safety data are stored in ECCAIRS format, CAAS has decided to adopt some of the ECCAIRS classification types for its high-level/highconsequence SPIs and the ECCAIRS category types for its low-level/low-consequence SPIs. In both cases, meaningful SPIs must be representative of the outcomes, processes and functions that characterise system safety. Once the SPIs have been established, the ALoS will be set for each of these SPIs. The setting up of an ALoS may seem simple, but a good and meaningful ALoS could take years to develop. A well established database with comprehensive safety data could expedite this process. The last element for safety performance measurement and monitoring would be to set up the safety targets. Some typical examples of safety targets are reduction in accidents, serious incidents, reject takeoff events, bird-strike events and CFIT. 61 62 Safety Aviation Safety Data Collection and Processing – Singapore’s Experience Number of Non-fatal Runway Excursions Figure 7: Runway excursion Figure 7 shows a sample of how SPI, ALoS and safety target are being applied. From the analysis charts and graphs, State safety agencies could interpret the trend or even predict a certain trend pattern of a particular indicator. With this information, State safety agencies can device safety intervention and/or mitigating strategies to address or break those undesirable trends. SAFETY PRECAUTION AND RECOMMENDATION Following the identification of areas of safety concern, safety precautions and recommendations are required to address these actual or potential deficiencies. Safety precautions and recommendations should be practical and achievable. In cases where the areas of concern are very technical or specialised (e.g. aircraft systems-related or human factor-related), a subject matter expert who has the relevant knowledge would be able to establish good and effective mitigating actions. Safety recommendations could also be derived from investigations and safety studies. With the application of proactive and predictive approaches, State safety agencies should establish a process/system to implement safety precautions and recommendations effectively. Apart from just implementing these safety measures, the process should also monitor the state of implementation and effectiveness. The key safety management activities are shown in Figure 8. In order to effectively implement such safety measures, the cooperation and partnership between industry and the State safety agencies are very important. Regular safety meetings with the industry and organising regular safety seminars for the industry are key safety management activities. Journal of Aviation Management 2010 Collect Data Re-evaluate Situation Collect Additional Data Analyse Data Implement Strategies Safety Management Process Prioritise Unsafe Conditions Assign Responsibilities Approve Strategies Develop Strategies Figure 8: Key safety management activities SAFETY DATA EXCHANGE Most States are not comfortable with exchanging safety data for various reasons, one of which is the sensitivity of the information. As the possibility of safety data misuse is high, there should be some form of disclaimer clauses or mutual agreements in the safety data exchange programme to protect the information, sender and any person or organisation from any legal liabilities. Nonetheless, ECCAIRS’ software has the provision to de-identify safety data so that sensitive information can be removed and only relevant information is shared with ICAO, other States and the relevant safety organisations. This flexibility would encourage States who use ECCAIRS to share or exchange safety data with others. With ECCAIRS, airlines and other aviation-related organisations can also be confident that their State safety agencies are not exchanging information that will compromise their safety standing or corporate image. Therefore, if a State identifies any safety matters that are considered to be of interest to other States, it should be forwarded to them as soon as possible. In addition, safety information that is relevant to local/foreign organisations such as original equipment manufacturers, approved maintenance organisations and vendors, should also be forwarded to them. Under the SSP, States should also promote the establishment of safety information free exchange/ sharing networks among local/foreign organisations through the SMS. 63 64 Safety Aviation Safety Data Collection and Processing – Singapore’s Experience CONCLUSION Under the Singapore Safety Data Collection and Processing System, SAIRS was established in early 2010 to fulfill the SSP and SMS initiatives for aviation safety data collection, analysis and exchange. This was made possible with the help of the ECCAIRS software and the revamping of the entire reporting system framework. In addition to SAIRS, SOMS was also developed in 2009. Together, it will be a comprehensive one-stop operational system streamlining audits, inspections and approval functions by capturing, storing and managing safety-related information. It is a secure system that enables real time audit data capture, automated tracker on action items and comprehensive generation of management report. With the future integration of SAIRS and SOMS, CAAS will be able to perform the collection, analysis and exchange of safety data at an aggregated State level. CAAS intends to share these web-based systems as a leading, robust and portable solution that can be easily implemented to any interested State’s safety. CAAS is certain that, with the help of technology, these safety management functions and initiatives can be performed and freely shared at a higher level of integration globally. References ICAO Annexes to the Convention on International Civil Aviation Safety Management Manual, ICAO Doc 9859-AN/474, Second Edition-2009 Journal of Aviation Management 2010 bm CAST/ICAO Common Taxonomy Team – An International Safety Partnership Abstract The International Civil Aviation Organization (ICAO) and the Commercial Aviation Safety Team (CAST), which includes Government officials and aviation industry leaders, have jointly chartered the CAST/ICAO Common Taxonomy Team (CICTT). CICTT includes experts from several air carriers, aircraft manufacturers, engine manufacturers, pilot associations, regulatory authorities, transportation safety boards and ICAO, as well as members from Canada, the European Union, France, Italy, Netherlands, UK, and US. The CICTT is co-chaired by representatives from ICAO and CAST. The Team is charged with developing common taxonomies and definitions for aviation accident and incident reporting systems to establish a standard industry language, thereby improving the quality of information and communication. With this common language, the aviation community’s capacity to focus on common safety issues is greatly enhanced. Safety CAST/ICAO Common Taxonomy Team – An International Safety Partnership About the Author Mr Corey Stephens is co-chair of the CAST/ ICAO Common Taxonomy Team (CICTT) and a Senior Aviation Safety Researcher with the US Federal Aviation Administration (FAA)’s Office of Accident Investigation and Prevention. Prior to joining the FAA, Mr Stephens was a senior staff engineer with the Air Line Pilots Association’s Engineering and Air Safety Department. He has assisted the International Federation of Air Line Pilots Associations with technical expertise on international accidents. He also serves as an FAA representative to the CAST – Joint Implementation Monitoring Data Analysis Team. Corey also works on the Aviation Safety Information Analysis and Sharing programmes. Safety 65 CAST/ICAO Common Taxonomy Team – An International Safety Partnership Mr Corey Stephens Federal Aviation Administration, US INTRODUCTION In 1999, the International Civil Aviation Organization (ICAO) and the Commercial Aviation Safety Team (CAST) jointly chartered the CAST/ICAO Common Taxonomy Team (CICTT). The CICTT includes experts from air carriers, manufacturers, pilot associations, regulators, and investigative authorities. ICAO, Canada, the European Union, Singapore, France, Italy, Japan, Netherlands, UK, and the US are represented. CICTT is co-chaired by representatives from ICAO and CAST – a government industry cooperative effort within the Federal Aviation Administration (FAA)’s Safer Skies programme. The goal of CAST was to reduce the risk of fatal accidents by 80 percent by 2007 and then maintain a continuous reduction in fatality risk in the US and international commercial aviation beyond 2007. BENEFITS OF COMMON TAXONOMIES Before the formation of the CICTT, there was no universal standard for safety data. A focus on worldwide safety at that time resulted in the start-up of many disparate efforts. This in turn made the development of a common worldwide safety agenda extremely difficult. It was decided that an international industry and government standard, made up of common and “non-proprietary” standards, must be developed. Non-proprietary standards were needed since proprietary or patented taxonomies had contributed to “stove piping” of data. The Team is charged with developing common taxonomies and definitions for aviation accident and incident reporting systems. Common taxonomies establish a standard industry language, thereby improving the quality of information and communication amongst all parties. Using common taxonomies also allows groups such as CAST to develop a more accurate event count and facilitates the metrics to determine the success of a safety programme. The CICTT taxonomy may be used in place of, or in addition to, the database owner’s current taxonomy. It is not expected that owners of existing databases would replace their current structures or change data, but there may be scope for such owners to adopt the target taxonomies in addition to their own to facilitate information sharing. The CICTT has developed clear and unambiguous definitions that describe individual components of the taxonomy to help organisations make the transition. This common taxonomy can be implemented when reporting systems are designed or updated. 66 Safety CAST/ICAO Common Taxonomy Team – An International Safety Partnership One benefit of developing and using common taxonomies would occur as information is shared across different reporting systems and organisations. In particular, where ICAO has a role in collecting data from States, it will streamline the data entry process if information received from each State is supplied using common definitions. In addition to ICAO, the European Coordination Centre for Aviation Incident Reporting Systems (ECCAIRS), has adopted the definitions. ECCAIRS was set up to integrate data from the occurrence reporting systems of a number of European Union (EU) countries. Aviation safety database managers and users are urged to visit the CICTT website to review and consider adopting the current definitions. HOW CICTT WORKS The original taxonomies established by the CICTT activity were: • Occurrence Categories; • Phase of Flight; • Aircraft Make/Model/Series; and • Engine Make/Model. The Occurrence Categories and Phase of Flight definitions were completed in 2002. The Aircraft Make/ Model/Series values were established in 2004, and the Engine Make/Model values activity started in 2006. In 2009, the Positive Taxonomy, Engine Occurrence Sub-Category and Concepts working groups finished their work. Both the Aircraft and Engine taxonomies are updated quarterly. The establishment of these original taxonomies lays the foundation for: • Worldwide sharing of common accident/incident data; • Focused, data-driven, coordinated safety agendas; • Common investigation, reporting and post-accident analysis; and • Shifting from reactive to proactive safety assessments. OCCURRENCE CATEGORIES The occurrence categories are used to classify accidents and incidents at a high level to permit analysis of the data in support of safety initiatives. Categories, such as Controlled Flight into Terrain (CFIT) and “loss of control” have been developed specifically for this purpose. An organisation may develop subcategories of occurrences to suit their own needs. An example would be a manufacturer using the CICTT category of CFIT and using sub-categories to record whether an aircraft was put into service before or after a particular ground proximity warning system/enhanced ground proximity warning systems software load. AIRCRAFT MAKE/MODEL/SERIES The purpose of an aircraft master model list is to create a grouping of similar aircraft models for analytical purposes and to identify models that share airworthiness properties. By combining the original aircraft Journal of Aviation Management 2010 make (e.g. DOUGLAS) and aircraft model (e.g. DC-3), a master model (e.g. DOUGLAS DC-3) is created. Current users of the aircraft make/model/series data identified a need to group related aircraft models. Users have described situations in which two or more aircraft are related, but this would not be evident to someone without comprehensive knowledge of those aircraft. Military forces may have aircraft that are based on a civilian model. Persons who analyse aircraft safety data may wish to review reports of military and non-military operations of the aircraft model. In addition, over time, former military aircraft may enter civilian registries and accident/incident databases. For example, the Master Model DOUGLAS-DC3 applies to the civilian DOUGLAS-DC3 as well as the military versions: DOUGLAS-C47 and DOUGLAS-R4D. PHASE OF FLIGHT Many aviation occurrence reporting systems capture the phase of operation or the phase of flight in which an event occurred, but not all systems use the same criteria for these categories. The list of flight phases developed by the CICTT provides guidance for this classification. The list provides unambiguous definitions of what constitutes each phase of flight. This not only allows individual organisations to record events in their databases, but also facilitates the exchange and comparison of events. By using a common phase of flight taxonomy, organisations can be assured that similar events are being grouped together when looking at trend information. POSITIVE TAXONOMY The CICTT developed a positive taxonomy that better identifies the “safety nets” found in events and assesses their effectiveness, with emphasis on successful human interventions. Human factors have generally been considered in relation to accident causes or as performance limitations. The Team: • Considered human factor as a safety factor; • Recorded successful human interventions in databases; and • Capitalised on positive taxonomy to increase the resilience of the aeronautical system. CONCEPTS One major challenge faced by aviation safety analysts is the extensive use of free text to capture important information related to accidents and incidents. Simple facts, such as date, time, operator, altitude and location, are easily collected using structured data fields. Acquiring a thorough understanding of what happened, how and why, requires a subject matter expert to interpret the narrative component of the report if there are no structured data fields. Accident narratives can be lengthy and complex. Depending on the nature of an analysis, subject matter experts may be required to read thousands of reports. As a result, a safety analysis can be a very time-consuming and expensive undertaking. One approach to addressing the free-text issue is to develop text-mining concepts. This concept, simply stated, is a collection of words that have been related to a subject. 67 68 Safety CAST/ICAO Common Taxonomy Team – An International Safety Partnership Concepts can be combined to form complex concepts that include word strings and use text-mining techniques, such as stemming and word proximity rules, to assess the strengths of relationships among words. In a recent study using the concepts for automation and confusion, analysts were able to quickly search through 5.4 million records to identify 800 reports for further analysis. The objective of the CICTT Text-mining Concepts Taxonomy is to develop a shareable collection of concepts (i.e. concept banks) and structure them within a taxonomy that would facilitate easy retrieval by the aviation community. The development of concept banks greatly helps exploit the current databases that do not operate a common safety language yet. The next step could be merging the concept banks within new structured fields for improved trend analyses. ENGINE OCCURRENCE SUB-CATEGORY The engine occurrence sub-category was developed to aid in standardising events that fall under System/ Component Failure or Malfunction – Powerplant (SCF-PP). This taxonomy defines specific failures and issues and gives guidance on their identification through usage notes. The “uncontained” category is listed below as an example: SCF-PP-Uncontained The uncontained release of debris from a rotating component malfunction (blade, disk, spacer, impeller, drum/spool). Usage notes: • In order to be categorised as uncontained, the debris must pass completely through the nacelle envelope. Parts that puncture the nacelle skin but do not escape or pass completely through are considered contained. • Fragments that pass out of the inlet or exhaust opening without passing through any structure are not categorised as uncontained. • Starter and gearbox uncontainments are excluded and documented under “Gearbox/starter uncontainment”. CURRENT WORKING GROUPS Currently there are seven working groups either developing new or additions to existing taxonomies. These groups are: • Flight Data Event – There are several government and industry efforts to use digital flight data in prognostic safety programmes. However, current flight data monitoring and analysis programmes may use different criteria and parameters to identify or characterise an event. These differences limit the analysis and sharing of flight data safety information. The goal of the Flight Data Event working group is to deliver a list of events to the CICTT that can help to provide governments and industry means to identify, record, analyse, and communicate/share issues that can be found in digital flight data. Journal of Aviation Management 2010 • Unmanned Aerial Vehicle/Unmanned Aircraft System (UAV/UAS) – Developing new event categories and modifying existing ones to capture UAV/UAS related events. • Helicopter – Developing new event categories and modifying existing ones to identify helicopter related events and phase of flight differences. The occurrence taxonomies currently used in safety databases were, on historical grounds, initially merely developed around fixed wing aircraft occurrences. As a result, helicopter specific events are in general less addressed compared to fixed wing aircraft occurrences. • Aerodrome – Developing standards for aerodrome identification beacons and events. • Human Factors – The goal of a human factors common taxonomy is to overcome the challenges facing data analysis and exchange. A common taxonomy will improve an organisation’s internal ability to assess and analyse human factors issues, facilitate communication among users and promote the synthesis of human factors data among the industry. • Hazard Taxonomy – The working group is examining ways they can help in hazard identification and determining what the scope of that work should be. CONTINUING FORWARD Every year, more industry and governmental authorities (both regulatory and investigative) continue to adopt the CICTT taxonomies. This common language allows us to compare trends and develop shared safety strategies, thus improving aviation safety worldwide. While these improvements are important, more work must be done. In order to ensure the continued success of the current CICTT taxonomies and those that will be developed in the future, we must have participation from all facets of aviation. Organisations that are interested in participating in this initiative are encouraged to visit the CICTT website (www.intlaviationstandards.org) and select the “Contact Us” link at the bottom of the page or contact me directly at corey.stephens@faa.gov 69 Journal of Aviation Management 2010 bs Aviation Security: Proactive or Playing Catch-up Abstract No one can deny that the fortification of aviation security processes, policies, as well as planning and execution has reached an all time crescendo following the September 11 incident. The level of cooperation fostered between intelligence, law enforcement agencies and private enterprises such as airlines as well as technology providers is indeed commendable. This paper explores the age-old question of which came first – the chicken or the egg? Are we playing catch-up to the threats posed by terrorist groups and the like or are we taking the lead? Exploring the reaction of people to incidents and the ensuing measures that have been put in place, we find out if aviation security is indeed reactive or proactive in the industry. This paper addresses the possible causes for our behaviour, including evidence of post-incidents and measures behaviour, reasons of such behaviour, possible consequences and the need for change as well as positive examples in the market. This paper also aims to identify the catalyst for change within the aviation industry, and examines how this catalyst works. Security Aviation Security: Proactive or Playing Catch-up About the Author Mr Chris Bala is Head of CJ Security Consulting Group, and an adjunct lecturer for the Security Management Diploma at Edith Cowan University, Australia. He was the first Asian to receive the Certified Security Trainer qualification from the Academy of Security Educators and Trainers, US. Mr Bala holds a Bachelor in Business Administration from RMIT University, Australia and a Master in Occupational Psychology from the University of Leicester, UK. He is also a certified ICAO National Inspector. Security 71 Aviation Security: Proactive or Playing Catch-up Mr Chris Bala CJ Security Consulting Group INTRODUCTION Threats facing the aviation industry between the 1970s and 1980s were dramatic midair bombings, airport attacks and hijackings. To counteract these threats, the security measures in place at that time were mainly targeted at protecting aircraft and its passengers from mid-air bombings and unlawful hijackers. Cabin crew were trained to comply with hijackers in the interest of passengers’ safety. Little did they know that this would prove to be a lethal combination of customer service and compliance, when the September 11 hijackers plotted to use the aircraft as weapons of mass destruction. The incident is still painful to remember, and overnight the industry learned that flight crew should never allow any unauthorised personnel into the flight deck. IMPACT AND EFFECTS POST-SEPTEMBER 11 – CATALYST NUMERO UNO How has the September 11 incident affected aviation security and the travelling public? The tide has turned. For now, security takes precedence over customer service and ontime departures. Governmental control and increased security measures has undoubtedly become the mainstay. Nine years after the events of September 11, passengers have been schooled on checking in early, expecting long security queues and being patient; in many cases thankful that these cumbersome measures are granting them safe air travel. An unimaginably devastating, albeit well planned attack involved not one, but multiple aircraft. For some, it was an intelligence failure or worse – a failure to take intelligence seriously. For others, it was an active failure on security manpower as X-ray screeners failed to detect the threat items terrorists brought onboard the plane. Many blamed the lack of security awareness on the aircraft when terrorists gained access to the cockpit with relative ease. What does aviation security have to say? There was much significant catching up to do, as many security measures were implemented for added protection and defence purposes. These measures include the establishment of the Transportation Security Administration (TSA), fortified cockpit doors, placement of air marshals onboard flights, extensive training for X-ray screeners and the restriction of items brought onboard that may become potentially dangerous in-flight. 72 Security Aviation Security: Proactive or Playing Catch-up The phenomenon on September 11 covered the entire world in a black shroud. It gripped everyone hard, be it emotionally, spiritually or physically. Who can forget the terrible sinking feeling in our hearts when we first heard the news, saw images of the aircraft hitting the twin towers, or when both towers collapsed like a deck of crumbling cards? The key question was – is this the final straw for the aviation industry to look at security seriously? And are we there yet? After the September 11 incident, there seemed to be a frantic scrambling across the globe for aviation security fortification. New technologies were being developed, security officers were sent for extensive training, audits were conducted more frequently than usual and new laws were set in place. Airlines that once protested against such cumbersome security initiatives in fear of inconveniencing their passengers were now toeing the line, nary a complaint in sight. Passengers too, reported earlier for flights and refrained from carrying items found in the restricted list, which ranged from nail clippers to lighters. Three months after September 11 came the infamous shoe bomber, Richard Reid, with plastic explosives in his hollowed-out shoes. This resulted in additional security measures, atop many others to detect other potential shoe bombers. Passengers were requested to remove their shoes for the scanning of explosive items. In 2006, the UK law enforcement agencies foiled a plot to simultaneously detonate homemade bombs on at least 10 American airliners while en route from London to the US. The weapon of choice this time was a small amount of homemade liquid explosives to be brought onboard disguised as sports drinks. In addition, the plot was to bring in small bomb components disguised as everyday items in the carry-on luggage of several different conspirators. This resulted in the liquids, aerosols and gels (LAGs) restrictions that are mostly still in place today. Duty free retail shops reeled at its implications to their business and strategised on how to work within the rules without sacrificing profits. In the past 12 months, many countries have eased up on the LAGs restrictions, from “zero tolerance” to minimal amounts (see Table 1). Incidents Resultant Security Measures September 2001 Fortified cockpit doors Air marshals Cabin restrictions on items such as sharp objects Increased and intensified security screening December 2001 (Richard Reid) Screening includes shoes August 2006 (UK foils multi-aircraft LAGs restrictions put in place liquid explosive threat) Security for improvised explosive device components increase Table 1: Summary of trends PRESSURES FACING THE AVIATION INDUSTRY TODAY Like any other segment of the transportation industry, the aviation industry is made up of enterprises, organisations and conglomerates motivated by profit. With a world scarred from the dot-com bubble, Journal of Aviation Management 2010 currency crisis, economic downturns and ash clouds, many airlines are fighting to stay in the game and keep their heads above water. Airlines have now begun charging for services/products that have once been part of the air travel experience such as check-in luggage, seat selection, meals and beverage and possibly even use of the in-flight lavatory. Customer service is all about catering to customers’ requests and needs; what better way to do this than to provide them with better service, clean safety records and assurance of their security? Many are left guessing of the actual impact of the current measures, as regular reports of slip-through, new plots and poor training keeps the travelling public both compliant and on their feet. With the backdrop of slashed budgets paired with dwindling profitability, what is the forecast for aviation security? Are we ahead of the game with our technological advances, greater focus and governmental support, or are we in the proverbial chicken and egg situation? My guess is that we are indeed following the lead of the terrorists. While they device ingenious ways of planting attacks, we counteract by finding new ways to defend ourselves and our interests. To better understand the relationships between the different agencies and organisations, we need to examine the different viewpoints of stakeholders in this industry (see Figure 1). ICAO Part of the UN, looks after the international civil aviation interest of member States including matters relating to aviation security. Members must comply with ICAO regulations (audits conducted regularly to check for compliance and identify gaps). Infrastructure National/Country Bodies/Agencies Member States/countries will have their own country based agency/ies creating the national laws. Eg. US – Transportation Security Administration or Singapore – Ministry of Transport ft rs ra re rc tu Ai fac u an M Airports Employees IATA Security Manpower Airlines Travel agents Employees Passengers Figure 1: Viewpoints of stakeholders Shops Technology Providers Ancillary Agencies 73 74 Security Aviation Security: Proactive or Playing Catch-up International Civil Aviation Organization The United Nations-based ICAO sees its role as the gatekeeper and lawmaker acting on behalf of its 190 contracting States. Once ICAO sets a regulation, all member States are to adhere to it, ensuring international compliance. ICAO also provides training, Standards and Recommended Practices (SARPs) and audits to ensure that their member States comply with these regulations. The publication of audit results creates a significant deterrence on member States to straighten up their act and make good on the agreed regulations. Non-compliance of ICAO-set regulations may also have a detrimental effect of discouraging airlines from flying to their countries, and may result in additional security requirements imposed on these airlines. Taking a consultative approach, ICAO coaxes rather than deals punishments, much like an understanding parent trying to bring a child back in line. ICAO regulations also tend not to be prescriptive as to how the member States should achieve them; rather, it states the standards and allows member States to dictate how they would comply. The significance of ICAO cannot be undermined. Without it, individual countries would impose their respective regulations without any globally agreed standards. Country Level Agencies Country level or national agencies are usually responsible for the national security of the aviation sector within their countries’ border. However, they too usually place demands on airlines operating into their countries to follow certain regulations governing national interest and airspace. Whilst most of them would be within the realm of what has already been set out by ICAO, there is nothing to stop member States from imposing their own additional regulations. These add-ons may serve to counter threat dealing with regional or national security issue, or geo-political/historical reasons. Countries often do this with or through their own assigned security agency. In the US, it is the TSA, whereas in Singapore, the Ministry of Transport works closely with the Civil Aviation Authority of Singapore, Airport Police Division and the auxiliary police forces. The Air Navigation Act in Singapore governs the standard operating procedures (SOPs) for airlines, cargo agencies and all other interested parties operating within the restricted areas of the airport. Country level agencies keep fellow operators in check, focusing on operational issues and balancing between operational efficiency and security needs. They usually cooperate well with other country/ regional/global agencies, as well as Interpol. For example, critical evidence on the plot to plant an attack at a Mass Rapid Transit station in Singapore was uncovered when recognisance tapes were found by the US coalition forces from the rubble of an al-Qaeda based operative based in Kabul, Afghanistan. In some cases, countries from a particular region come together to collectively review and agree on standardised regulations for their region and citizens i.e. the European Union regulations. Airlines Airlines are the prominent faces of the aviation industry. With varying history, operations and aircraft fleets, they brand themselves in accordance to their business models and perspectives (for example Journal of Aviation Management 2010 full-fledged, budget, customer service oriented, efficient and so on). Branding aside, all airlines have to comply with the State and ICAO requirements. Airlines themselves can also impose additional measures to protect their own interests, like arranging for cabin crew to undergo training such as tactical communication techniques, and dealing with physical threats onboard the aircraft. The airline security team follows all measures and procedures from start to end. They focus on all aspects of operations when the aircraft is on ground, inflight and even when undergoing maintenance. In addition, the team also takes care of all items carried onboard such as meals, beverages, cargo, passenger baggage and of course, the passengers and crew themselves. Aircraft Manufacturers Boeing and Airbus are the major players in the aircraft manufacturing industry. Based on the orders placed by many leading airlines, both aircraft manufacturers build a range of aircraft to satisfy the transportation needs of different airlines. These aircraft are also manufactured with the necessary safety and security measures that are welcomed by airlines alike. Examples of such measures include fortified cockpit doors and the even more recent anti-missile technology. Whilst in the past safety measures were placed foremost in the priority list of aircraft manufacturers, there are now increasingly more requirements for security measures to be put in place. Security Manpower The security manpower provides enforcement services for airlines, airports and other agencies/operators working within restricted areas, and also for all facilities within the airport itself. This security role is executed by a combination of private security agencies, government agencies and law enforcement units. Countries may have varying regulations that govern the authority given to private security agencies. For example, the private security agencies, also known as the auxiliary police force on duty at Singapore’s Changi Airport, have similar authority to that of the State police, while working within a restricted area without the power of prosecution. The security manpower work closely with security technology companies to provide the best security solutions for their customers – the airports. But is this good enough? Let us not forget that terrorists are “extremes” at what they do. They also happen to be extremely focused in executing their plan and achieving their goal. Most post-attack reports cite months, if not, years of preparation, training for multiple scenarios, reconnaissance trips and detailed dry runs with alternative plans in place. Does our security manpower have a passion to match up to the terrorists? This is a question for discussion. The August 2009 Gallup Employee Engagement Index reported that only 33 percent of workers expressed interest in their jobs, while 49 percent felt disengaged. The remaining 18 percent of workers are actively disengaged. The very thought of having disengaged aviation security officers is disconcerting. There is definitely more to be done in the industry in the up- 75 76 Security Aviation Security: Proactive or Playing Catch-up skilling and increasing the attractiveness and profile of aviation security personnel, elevating it from a minimum wage job opportunity to becoming a career of choice. Technology Providers A variety of technology players exists within the aviation industry. These players range from the aforesaid anti-missile technology on commercial aircraft to closed-circuit television and other detection technology, with the X-ray technology sector being the most common. X-ray is utilised to see through the many layers of baggage and cargo to ensure no threat items make their way onto an aircraft. From the one-dimensional black and white images of yesteryear to the more sophisticated body scanners of today, X-ray images has definitely been enhanced with technological advancements, greatly benefitting the industry. Also, technology manufacturers and providers are in a constant race to provide the latest detection technology to assist security personnel. International Aviation Organisations With 230 airline members accounting for 93 percent of all scheduled commercial flights in the world, the International Air Transport Association is a 60-year-old association that looks after the interest of its members by providing the much needed industry-based support and highlighting the needs of its members, including their concerns over imposed security measures. This in turn improves work efficiency or passenger convenience factors such as ticketing systems. Also seated with IATA on the ICAO security panel is the Airports Council International – the first association to represent airports worldwide. HOLISTIC APPROACH TO AVIATION SECURITY With the aforementioned agencies working together in joint defence, we embark on an integrated and holistic approach, more so now than before. Private enterprises like airlines work closely with government agencies, while government agencies have dealings with technology providers. Intelligence agencies work effortlessly across the nation borders whereas civilians and law enforcement officers work in cooperation. Today, there are many great examples of this integrated and holistic approach, and it is one positive aspect that emerged after the September 11 incident. The phrase “Don’t let a good crisis go to waste” rang true when the aviation security industry picked itself up post September 11. Protecting lives, facilities and assets is the first priority for all agencies. With everyone focused on the same end result, it enables us to work with the economies of scale. Whilst we may not have a perfect system, the current process allows us to play on each agency’s strength and compensate for overall weaknesses or gaps by layering the security processes, physical security measures and technological and human interface. Today, the costs involved for providing security are getting quite considerable. It takes time and effort to put new security measures in place, for laws and policies to be drawn up and deliberated, to create SOPs and scrutinise privacy laws, to develop and implement technologies and to send staff for relevant training. All these measures would need to be financed as well. When large scale security measures are Journal of Aviation Management 2010 introduced, for example the LAGs restriction, it may take years before every ICAO member State can fully and correctly implement these measures. With the increasing interest in aviation security, it would not be difficult to start simulating or envisaging different threat scenarios and make our preparations. On the other hand, this would only open the flood gates of possibilities, resulting in finding fault with anything and everything. This perpetual paranoia may lead to unfocused development without sequential or strategic insights in the aviation security industry – a poor defensive strategy against our well prepared and committed enemies. The reactive approach may be questionable at first glance, but it provides a clear roadmap on “What to do first” and “Why?”. With better intelligence input, this roadmap gains the credibility of the public, as well as the administrators. The fact that we have not had any significant aviation incidents (except for foiled attacks since September 11) lends credibility that the current process is indeed working. The caveat of course, is that it has to be implemented, well executed, monitored and tweaked where needed. CONCLUSION We operate in a unique industry where each flaw is carefully examined and then immediately rectified. It is unique because both profit-making and governmental organisations readily share lessons learned from mistakes, errors and lapses so that others might benefit from it. The camaraderie with which we approach aviation security is definitely commendable. Could more be done? The answer is always “Yes”. Like any other industry, ours is constantly changing and evolving as we speak, to cater to its ever increasing demands and challenges. If we have learned anything at all, it is that security is an ongoing business and would always be a “work in progress”. Take car bombings as an example. The fatalities involved in car bombings are more than victims of aviation terrorism. However, the car manufacturer does not do much to prevent their vehicles from being used as weapons of mass destruction. Besides the external security controls, we have to live with the fact that vehicles will and can be used in methods to achieve the bombers’ means. This acceptance does not apply to the aviation security industry. All involved are expected to do what they can to prevent incidents and spot flaws and gaps in threat management. Threats will always exist. It is critical that we keep our feet firmly on the ground and continue to share intelligence, provide quality training and invest in the research and technology sector. With security at the forefront, airport facilities are now developed and built with scrutinising security features at the design stage, rather than an afterthought once the building begins operation. Time and again, the aviation security industry has shown that it is still responding efficaciously to the challenges thrown at it. Despite having flaws, it has also shown numerous times that the security industry is able to prove itself worthy of developing and implementing effective measures. 77 78 Security Aviation Security: Proactive or Playing Catch-up The aviation security industry might play catch-up from time to time, but it always provides an immediate response to threats. Reacting effectively in a well-planned manner on a global scale is a feat in itself, given the financial challenges and constraints that we face. Reactive or proactive, all the current measures implemented do serve to deflect existing threats and expand the sphere of security to yet another layer. These concentric circles signifying protection, prevention and intelligence is both proactive and reactive all at once. What matters most is that the aviation security industry has responded effectively to threats, and has done its best with the limited resources available. References 2010. ACI (www) http://www.airports.org/cda/aci_common/display/main/aci_content07_banners.jsp?zn=aci&cp=1_725_2___ 2002. CNN (www) http://edition.cnn.com/2002/WORLD/asiapcf/southeast/01/12/ret.singapore.attack/?related Elias, B (2004). Aviation Security-Related Findings and Recommendations of the September 11 Commission. USA. Congressional Research Service Fox, A (2010). HR Magazine. (www) http://shrm.org/Publications/hrmagazine/EditorialContent/2010/0510/Pages/0510fox.aspx 2010. IATA (www) http://www.iata.org/about/Pages/index.aspx 2010. ICAO (www). Tape shows Singapore attack plans. http://www.icao.int/cgi/goto_m.pl?/cgi/statesDB4.pl?en JOURNAL OF AVIATION MANAGEMENT 2011 CONTRIBUTOR GUIDELINES The Journal of Aviation Management is an annual publication by the Singapore Aviation Academy, the training arm of the Civil Aviation Authority of Singapore. 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