bills of lading - Les Commerçants de la Chaudière
Transcription
bills of lading - Les Commerçants de la Chaudière
www.commercantschaudiere.com/Delivery.pdf 11/05/2016 As a member, you can get wholesale prices for rapid deliveries of envelopes and parcels with Dicom and bulky packages with GoJIT. You and your staff will also receive discounts on a range of personal, business and combined products with our benefit programs. DELIVERY SERVICES Presentation Membership fee Invoicing Contacts Quebec Ontario Other provinces United States Rate estimate Surcharges Insurance Bills of lading Precautions Collect and third party Supplies Free membership fees Application form BENEFIT PROGRAMS AVAILABLE IN FRENCH page 2 page 2 page 2 page 3 page 4 page 5 page 6 page 6 page 7 page 7 page 7 page 8 page 9 page 9 page 9 page 10 page 11 www.commercantschaudiere.com/AdditionalBenefits-DetailsAvailableInFrench.pdf Lunettes Soins dentaires Assurance auto et habitation Assurance santé individuelle Assurance collective Organisme humanitaire RVER (disponible bientôt) Gravure Hôtels et assurance voyage Rabais sur l’essence Interurbain et ligne 800 Journaux et magazines Dans un Jardin Ski Cinémas Formulaire de commande page 12 page 13 page 13 page 14 page 15 page 16 page 16 page 16 page 17 page 17 pages 18 to 20 page 21 page 21 page 22 page 23 page 24 Please contact us for any additional information. We are pleased to count you among our many members. You can rest assured of our full attention to your needs. Claudine Tremblay Shipping Customer Service SHIPPING CUSTOMER SERVICE 4635, 1re Ave, Suite 227, Quebec City, Quebec G1H 2T1 • 418 623-5320 (1 800 622-5320) • transport@commercantschaudiere.com BENEFITS CUSTOMER SERVICE 1318, rue des Camarades, Quebec City (Quebec) G3K 2K2 418 843-8042 (1 866 666-1166) info@commercantschaudiere.com 11/05/2016 DELIVERY Dear Members, I am pleased to inform you that Dicom is offering you a fast, economical and reliable transportation service for your envelopes and small packages, usually shipped the next day in most of Quebec and Ontario communities. GoJit will also deliver your bulky or heavy shipments (up to 1 500 kg) from door-to-door, usually shipped the next day. Being a Commercants de la Chaudiere member or an association partner opens the door to wholesale prices that would otherwise be unavailable without a high business volume. After collaborating with Dicom Express in shipping our parcels for 30 years, this shipper’s track record of reliability and service excellence has earned our complete confidence. We are delighted to count you among our members. Please be assured of our full cooperation . Jean-Guy Tremblay, President, Les Commercants de la Chaudiere inc. SHIPPING CUSTOMER SERVICE 4635, 1re Ave, Suite 227, Quebec City, Quebec G1H 2T1 • 418 623-5320 (1 800 622-5320) • transport@commercantschaudiere.com BENEFITS CUSTOMER SERVICE 1318, rue des Camarades, Quebec City (Quebec) G3K 2K2 418 843-8042 (1 866 666-1166) info@commercantschaudiere.com MEMBERSHIP To obtain the prices listed, you must be a member of Les Commercants de la Chaudiere. When you use our shipping services, a $2.90 contribution will be added to your monthly invoice. This contribution is charged only once, regardless of the number of shipments you make. This fee is not charged for the months without use. INVOICING You will receive a monthly invoice by mail, including a list of your waybill numbers along with dates, weight, fuel cost and other applicable surcharges. Please note that the last digit of the waybills is never shown. Your invoice is payable to Les Commercants de la Chaudiere inc before the due date shown on the invoice. Late payments (after 30 days) are subject to interest charges of 1% per month. Mail a cheque to: 4635 1re Avenue, Suite 227, Quebec City, Quebec G1H 2T1 Make an electronic payment, the reference number to enter is your 4-digit company membership number, also called the transit number or Dicom department number. Enter zero first if your number has 3 digits. Pay by Visa or MasterCard, fax your card number, expiry date, cardholder’s name, bill number, amount and your membership number or company name to 418 623-0443 or call 418 623-5320. Pay at your bank or by direct deposit, for initial information, call us at 418 653-5320 (1 800 622-5320). After each deposit, send us the bill number, the amount and your membership number or company name by fax to 418 623-0443 or to transport@commercantschaudiere.com. 2 11/05/2016 CONTACTS To order supplies or obtain details about your invoice, contact Commercants de la Chaudiere. 418 623-5320 (1 800 622-5320) transport@commercantschaudiere.com www.commercantschaudiere.com/Transport_home.asp Here is the number to get your Commercants de la Chaudiere discount : Dicom account __ __ __ __ __ __ department __ __ __ __ To order pickup for your envelopes and small packages, call 1 888 GO DICOM (1 888 463-4266) or use these electronic tools. - First use : godicom.com/en/dicomexpress/account/register/step1 - Request a pickup : godicom.com/en/dicomexpress/shipping/pickup - Create electronic waybills and save 50¢ per shipment : godicom.com/en/dicomexpress/shipping/shipment Tracking : godicom.com/en/dicomexpress/tracking In some areas, pickup request must be made before noon. Here is the number to get your Commercants de la Chaudiere discount : GoJiT account __ __ __ __ __ __ __ __ For your heavy or bulky shipments, request a GoJiT rate estimate 1 888 485-2525 and mention that you are a Commercants de la Chaudiere member to obtain your discount. Tracking : godicom.com/en/gojit/tracking In some areas, pickup request must be made the previous day. SHIPPING CUSTOMER SERVICE 4635, 1re Ave, Suite 227, Quebec City, Quebec G1H 2T1 • 418 623-5320 (1 800 622-5320) • transport@commercantschaudiere.com BENEFITS CUSTOMER SERVICE 1318, rue des Camarades, Quebec City (Quebec) G3K 2K2 418 843-8042 (1 866 666-1166) info@commercantschaudiere.com 3 11/05/2016 RATES AND TRANSIT TIME QUEBEC Usually ship within 1 business day Collect shipment available BASE PRICE WITH ELECTRONIC WAYBILL $8.65 for the first three kilograms (Dicom regular rate = $16.65 for 2.27 kg) $0.85 for each additional kilogram (Dicom regular rate = $1.21) EXCEPTIONS FOR REMOTE REGIONS Out of control events may extend the delivery time for one day For VAL D’OR and GASPE, it is the base price but the transit time could be 2 business days. Collect shipment available. CHIBOUGAMAU, CHAPAIS, LA DORE, including northern LA TUQUE area Base price + zone $21.15 Collect shipment not available LOWER NORTH SHORE including NATASHQUAN and ANTICOSTI Base price + zone $60.30 Collect shipment not available LONGUE-POINTE-MINGAN and HAVRE-ST-PIERRE area Base price + zone $16.25 Collect shipment not available WABUSH, FERMONT, LABRADOR CITY and MIDDLE NORTH SHORE $60.45 for 2 kg + $1.76 per additional kg Collect shipment not available NORTHERN QUEBEC (air transport) including KUUJJUAQ and the city of GOOSE BAY (TN) $155.00 for 2 kg + $10.63 per additional kg Collect shipment not available ILES-DE-LA-MADELEINE (air transport) including FATIMA, CAP-AUX-MEULES and HAVRE-AUBERT $44.50 for 2 kg + $6.93 per additional kg Collect shipment not available BAIE-JAMES; Opinaca, La Grande-1, La Grande-2, Chissassibi, Radisson Nemiscau and Waskaganish $42.75 for 2 kg + $3.59 per additional kg Collect shipment not available JAMES BAY; Eastmain, Eastmain 1, Rupert, Wemindji, La Grande-3 and La Grande-4 $54.90 for 2 kg + $3.70 per additional kg Collect shipment not available JAMES BAY; Brisay, Caniapiscau, Fontanges, Laforge-1 and Laforge-2 $79.45 for 2 kg + $4.40 per additional kg Collect shipment not available SCHEFFERVILLE $72.85 for 2 kg + $6.12 per additional kg Collect shipment not available 2 business days 4 business days 4 business days 4 business days 4 to 8 business days 1 business day 3 times a week 3 times a week 3 times a week 12 business days Call Commercants de la Chaudiere at 418 623-5320 (1 800 622-5320) to know the price of other Quebec’s remote regions. Some rates can be change without notice. 4 11/05/2016 RATES AND TRANSIT TIME ONTARIO Usually ship within 2 business days or 1 business day for Ottawa and Toronto Collect shipment available BASE PRICE WITH ELECTRONIC WAYBILL $8,65 for the first three kilograms « champ de fusion manquant » (Dicom regular rate = $16.65 for 2,27 kg) $0,85 for each additional kilogram (Dicom regular rate = $1.21) EXCEPTIONS FOR REMOTE REGIONS Out of control events may extend the delivery time for one day SAULT-STE-MARIE, MUSKOKA, NORTH BAY, DWIGHT, NORTHERN ONTARIO, ELLIOT LAKE, WAWA and SUDBURY areas Base price + zone $7.20 Collect shipment not available BRUCE PENINSULA and THORNBURY Base price + zone $8.55 Collect shipment not available HEARST and KAPUSKASING areas except P0L 1C0 postal code Base price + zone $24.90 Collect shipment not available ELK LAKE Base price + zone $9.20 Collect shipment not available PETERBOROUGH and northern KINGSTON areas Base price + zone $29.95 Collect shipment not available DRYDEN, KENORA and THUNDER BAY area $83.40 for 2 kg + $4.27 per additional kg Collect shipment not available NORTHWESTERN ONTARIO $150.65 for 2 kg + $10.32 per additional kg Collect shipment not available 3 business days 3 business days 3 business days 3 business days To check To check To check Call Commercants de la Chaudiere at 418 623-5320 (1 800 622-5320) to know the price of other Ontario’s remote regions. Some rates can be change without notice. 5 11/05/2016 RATES AND TRANSIT TIME EASTERN PROVINCES COLLECT SHIPMENT NOT AVAILABLE NEW BRUNSWICK, NOVA SCOTIA PRINCE EDWARD ISLAND, NEWFOUNDLAND AND LABRADOR Call us to know ground and air rates and transit times. 418 623-5320 (1 800 622-5320) You have to write GROUND or AIR on the waybill. WESTERN PROVINCES COLLECT SHIPMENT NOT AVAILABLE BRITISH COLOMBIA, ALBERTA SASKATCHEWAN AND MANITOBA Call us to know ground and air rates and transit times. 418 623-5320 (1 800 622-5320) You have to write GROUND or AIR on the waybill. YUKON, NUNAVUT AND NORTHWEST TERRITORIES COLLECT SHIPMENT NOT AVAILABLE Call us to know rates and transit time. 418 623-5320 (1 800 622-5320) UNITED STATES COLLECT SHIPMENT NOT AVAILABLE $47.20 for 2 kg + $5.30 per each additional kg Various transit times. Customs charges are included in the rate. Taxes and duties are chargeable to the consignee. Some rates can be change without notice. 6 11/05/2016 ESTIMATE, SURCHARGES AND INSURANCE HERE'S HOW TO ESTIMATE A SHIPPING PRICE. 1 - Base rate including the first three kilograms 2 - Additional kilograms $8.65 « champ de fusion manquant » Take the higher between cubic volume and weight to calculate the price. Measure and multiply the three sides in inch (rounded up to the highest inch, example 5 ¼ = 6) and divide by 384 to get cubic kilograms. Length x width x height = cubic kilograms 366,4 $0.85 each 3 - Surcharges NON-CONVEYABLE PACKAGE Not in a box or envelope. Irregularly shaped (tire, bucket, bag...) Not stackable or could become jammed on conveyor (round, sharp, rod…) Could damage other packages. More than 36 inches. Combined linear measurements exceeds 96 inches (length + width + height) $9.70 OVERWEIGHT Package weighing more than 32 kg A shipment (one waybill for several boxes) weighing more than 128 kg (compare with GoJiT) $9.70 DANGEROUS GOODS You must submit a duly completed form. Quebec and Ontario rate... SECOND ATTEMPT DELIVERY; SAME ADDRESS Quebec and Ontario rate... For example when there is nobody to receive the package. SECOND ATTEMPT DELIVERY; NEW ADDRESS For example if the delivery address is incorrect. REMOTE AREAS See previous pages or contact Commercants de la Chaudiere. SAME DAY AND WEEK-END Call 1 888 GO-DICOM to know the procedures and confirm the price. $20.70 $5.75 full rate variable rates $20.70 $ and more INSURANCE You must declare the value in the appropriate waybill box. costs 3% of the declared value Free for $100 or less declared values. The maximum insurable is $5000. For $500 and more, you must request a confirmation number to Commercants de la Chaudiere. To receive a collect shipment, to send a pre-paid delivery or to be billed as a third party, it is your responsibility to tell the shipper to declare the value or not, because insurance is at your charge. It is possible to mean a steadily and permanently insurance refusal, using this form; www.commercantschaudiere.com/RefusAss.pdf. As specified on waybills, Dicom does not accept the transport of high-value goods and you can claim only $4.41 per kg if the value is not declared. Claims must be made within 60 days for a damaged parcel and within 9 months for a lost shipment. 4 - New surcharge for using manual waybill $0.50 5 - New surcharge for shipping 5 boxes and more $0.70 Because using electronic waybill reduce delays. A shipment may include 1 to 4 packages going to the same address with a single waybill, but it is possible to include more boxes for $0.70 each. 6 - Fuel charges (from 6% to 25%, changing every week) Check www.ntscanada.com/CFS.asp to know the LTL current rate. 7 - Taxes (GST and PST) example 16% 14.975% By clicking on the calculator at www.commercantschaudiere.com you get an Excel table facilitating the calculation steps. To help you calculate an estimate or to know details about surcharges for other special services, please contact Les Commercants de la Chaudiere 418 623-5320 (1 800 622-5320) • transport@commercantschaudiere.com Some rates can be change without notice. 7 11/05/2016 WAYBILL FOLLOW THESE STEPS TO COMPLETE A HANDWRITTEN BILL OF LADING. SEE PAGE 3 TO KNOW HOW TO PRODUCE ELECTRONIC WAYBILLS AND SAVE $0.50 FOR EACH SHIPPING. SNR (OPTIONAL) NUMBER OF PACKAGES TO THE SAME ADDRESS (MANDATORY) You must provide your initials and mark an X if the package is to be delivered without a signature. Even if no one is at the premises, the package will be left at the location. You accept all risks associated with rain, snow, wind or theft. Clearly specify where the package is to be left (in an outdoor box, between doors, under rear balcony...) You can include many packages in a single shipment. Affix the bill of lading to one of the packages. On each extra package, affix a barcode sticker from the same handwritten waybill or an electronic document with the same barcode. Each package must be clearly marked with the consignee’s details. If there is only one package, you must select the number 1 on the waybill to avoid delays. On the back of the waybill, pull the tab to retrieve labels for multiple parcels. 2 Rear entrance door 10x10x24 in 100 DANGEROUS GOODS (MANDATORY IF APPLICABLE) All hazardous materials must be declared. See surcharges details on the previous page. SAME-DAY DELIVERY AND SATURDAY SERVICE (OPTIONAL) You must call 1 888 GO-DICOM. DECLARED VALUE (INSURANCE) WEIGHT (MANDATORY) If no value is entered, the maximum value of your package will be $4.41/kg for a damaged parcel or a lost shipment. The insurance price is equivalent to 3% of the declared value. You must enter the weight. If you are unable to weigh the package, note a weight that seems slightly underestimated. INSTRUCTIONS (OPTIONAL) Use this section to indicate any special instructions. DIMENSIONS (RECOMMENDED) Please note the size of the box if it is not an envelope. You must keep the shipper’s waybill copy until payment. 8 11/05/2016 PRECAUTIONS FOLLOW THESE STEPS TO DETERMINE PAYMENT OPTIONS TO SEND A PRE-PAID SHIPMENT TO SEND A COLLECT SHIPMENT To have delivery charges processed through your account, complete the waybill as shown below. You can send a package with costs charged to the consignee. Do not enter your account number. Block it out completely if it is pre-printed, OTHERWISE YOU WILL BE RESPONSIBLE FOR PAYING THIS SHIPMENT. X If you know it, enter the consignee’s account number in the bottom section. X TO RECEIVE A COLLECT DELIVERY TO BE BILLED AS A THIRD PARTY To have a supplier sending you a package at your charge, your supplier must fill in the waybill as shown below. If your account number is unwritten, you can give it to the delivery person upon receipt of the package. To have a shipment that is not picked up from you and not delivered to you, the shipper must complete the waybill as shown below. X SAVE MORE For large volume shipments or shipments over 150 pounds, pallets for example, it may be cheapest by using GoJIT. You will first have to open a GoJIT account by calling 418 623-5320 (1 800 622-5320), because a Dicom account number is not sufficient and then call GoJIT at 1 888 485-2525 for a quotation. Then you can compare the price with Dicom's charges. You must let GoJIT know that you are a member of Commercants de la Chaudiere to obtain the association discount. TO AVOID SURCHARGES, USE DEXPAK BECAUSE THEY ARE NOT MEASURED ANS NOT WEIGHED Print your waybills by yourself and save $0.50 per shipment. You can order free supplies at 418 623-5320 (1 800 622-5320) such as Packing Slips (plastic sleeves to insert electronic waybills) DexPAK (waterproof envelopes available in 3 sizes) and handwritten waybills 9 11/05/2016 GET A FREE YEAR MEMBERSHIP CONTRIBUTION Refer our wholesale transportation program to a friend or partner. The referred company will do great savings and your buddy will be grateful. You could get one free year contribution for a $34.80 + taxes value. 1- PRESENT THIS COUPON TO THE REFERRED COMPANY. MEMBER SERVICES SINCE 1985 GATHERING AROUND 3400 COMPANIES CONTACT US WITHOUT ANY FURTHER OBLIGATIONS TO KNOW THE ACCOUNT OPENING BENEFITS No minimum required No contribution payable for inactivity months. Details available at www.commercantschaudiere.com/transpor_home.asp _____________________________________________________________________________________________ phone number 418 623-5320 (1 800 622-5320) transport@commercantschaudiere.com 2- TRANSMIT THIS COUPON TO COMMERCANTS DE LA CHAUDIERE. I talk about this transportation program to this company: ___________________________________________ My name is :_________________________________________________________________________________ My company name is : _____________________________________________________________________ My phone number is :______________________________________________ Date :______________ If the referred company activates a new account, ma contribution must be adjusted to $0 for the next 12 months. fax number 418 623-5320 (1 877 FAX-6868) transport@commercantschaudiere.com www.commercantschaudiere.com/FreeContributionCoupon.pdf 10 11/05/2016 APPLICATION FORM OPENING A TRANSPORTATION ACCOUNT INCLUDING BENEFIT PROGRAMS WITH DICOM (FOR SMALL PARCELS AND ENVELOPES) AND/OR GOJIT (FOR PALLETS AND BIG PARCELS) OR EMPLOYEE BENEFITS ONLY (WITH $____ ANNUAL CONTRIBUTION) CAT ___ CONTACT INFORMATIONS Company name : MEMNO ___ ___ ___ ___ Address : Street number Street name P.O. Box / suite / apt City Province Postal code Sector of activity : Phone number : Number of employees : Fax : Email address : Website : ACCOUNT APPLICATION BANKING REFERENCES Banking institution : Address : Account number : ACCOUNT APPLICATION CREDITOR REFERENCES Name 2 suppliers : 1 2 CONTACTS Shipping Manager: Account Payable Manager : Human Resources Manager : IMPORTANT Accounts not paid within 30 days of the invoicing date are subject to a 1% monthly interest charge (12% per annum) and a $10 charge will be applied to each cheque returned for insufficient funds. CANCELLATION This agreement may be cancelled by either party subject to 30 days’ advance written notice. ACCEPTED BY Name of agreement manager (please print) Position Authorized signature Date Please forward this form to Shipping Customer Service 418 623-0443 (1 866 FAX-6868) • transport@commercantschaudiere.com www.commercantschaudiere.com/AccountApplication.pdf 11