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veoliatransportveolia transportveoliatransp ort
VEOLIA TRANSPORT VEOLIA TRANSPORT VEOLIA TRANSPORT Contents Contents Contents Contents CO N T E N T S An international company specializing in land and sea transportation, Veolia Transport provides public transportation and freight solutions drawing from a wide range of expertise and sectors C O N T E N T S on four continents. Veolia Transport has placed its mobility management know-how at the service of local authorities which have entrusted it with their Overview of the company P. 02 transit systems as delegated public-utility operations since 1876. In 25 countries, the company and its 72,302 employees provide Interview with Stéphane Richard Sectors P. 05 keeping with clients’ and our passengers’ expectations, and with P. 09 P. 15 Progress 2005 responsive services whose reliability, comfort and quality are in respect for economic, social and natural environments. Europe’s leading private operator in public transportation, Veolia Quality and sustainable development P. 21 Transport operates 30,757 road vehicles, sea vessels and trains and carried over 2.5 billion passengers during 2005 over a total distance of 1.6 billion kilometers. The company generated turnover during Contracts around the world P. 29 2005 of €4.35 billion, an increase of 21.2% compared with 2004. 1 O V E R V I E W O F T H E C O M PA N Y O V E R V I E W O F T H E C O M PA N Y O V E RV I E W O F T H E CO M PA N Y A global company... enjoying sustained Objective To establish Veolia Transport as a world leader and benchmark in the development and management of urban and regional public transportation services. To develop services for industry, particularly rail. NORWAY SWEDEN FINLAND ESTONIA DENMARK POLAND NETHERLANDS CZECH REPUBLIC IRELAND GERMANY UNITED KINGDOM SLOVAKIA Mission BELGIUM SLOVENIA To build and maintain long-term and profitable partnerships with transit authorities, passengers, employees and all others concerned to provide safe, reliable, quality transport services that take account of the local context. CANADA FRANCE SWITZERLAND PORTUGAL UNITED STATES SPAIN LEBANON ISRAEL COLUMBIA Values Close contact with customers Enterprising spirit Individual and collective responsibility Local autonomy and global integration Innovation MAYOTTE AUSTRALIA 2 O V E R V I E W O F T H E C O M PA N Y O V E R V I E W O F T H E C O M PA N Y O V E RV I E W O F T H E CO M PA N Y development Turnover Number of employees Passengers carried (on December 31, 2005) (in billions) 2004 2004 2004 3.6 61,288 2.1 2005 2005 2005 4.35 72,302 2.5 (in billions of Euros) EUROPE (excluding France) 1,802,641 FRANCE 1,732,106 Geographic breakdown of turnover (€ 000s) North America 403,341 (of which 777 million by rail) PACIFIC 398,582 Variation in turnover 2005-2004 Middle East 9,895 South America 8,288 Growth by acquisition: +7.9% +21.2% Internal growth: +12.5% (Exchange rate effect: +0.8 %) NEW CALEDONIA Operations in 25 countries Number of vehicles operated in 2005: 30,757 (+11% on 2004) of which: 16,738 buses, 9,511 coaches, 974 taxis, 3,259 rail vehicles, 55 ships and 220 other vehicles. A 1.6 billion kilometers covered (+20% compared with 2004) 8,243 km of railway line operated (excluding freight) 26.8% increase in turnover of rail freight, totaling €152 million. NEW ZEALAND 3 Veolia Transport: a new brand name to carry us forward At the same time as the rest of the divisions of Veolia Environnement, Connex is changing its name and identification to become Veolia Transport. Sharing this brand name will be an advantage for current and future development, which will benefit from the visibility of a world leader in environmental solutions, a company that is considered a benchmark by local authorities and industry and is renowned for its capacity to develop and implement solutions tailored to the needs of public services. The new brand name also sends a clear signal to our employees that they are now fully integrated into the greater entity that is Veolia Environnement, which provides them with numerous opportunities for professional development. The brand name and identification will be phased in gradually in subsidiaries, throughout our operations and on vehicles over the course of 2006. 4 Connex becomes Veolia Transport. As of 2006, vehicles will operate under this new brand name, which will be used worldwide. Interview Interview Interview Interview Interview Interview “We have demonstrated that our development model–public-private partnerships–performs well everywhere, both economically and socially.” Interview with Stéphane Richard, CEO of Veolia Transport 2005 was an eventful year for Veolia Transport. How would you assess it? Stéphane Richard CEO of Veolia Transport We have strengthened our position as the benchmark for private operators in all sectors. Veolia Transport has consolidated its position on four continents in its areas of expertise as a partner to local authorities and increasingly–as this year has demonstrated–to industry. We developed this aspect under the name Connex; now we will implement and reinforce it with greater vigor under the name Veolia Transport. Despite a difficult climate, affected by the increase in fuel prices in particular, we have entered a decisive stage in our development. We have seen a recovery of profitability and, through organic growth and acquisitions, have made major progress in terms of our business and international presence. New areas of growth are opening up 5 IE nN tT eR rE vT ie IE w N E I nN tT eR rE vT ie IE w N E In N tT eR rE vT ie IE w N E In N tT eR rE vT ie IE w N Interview for us in the rail and sea sectors. Overall turnover has risen to €4.35 billion, which is an increase of 21.2%, 12.5% of which was generated by organic growth and 7.9% through growth by acquisition. The acquisition of ATC has doubled the size of Veolia Transport in the United States. Is this zone your “new frontier”? The acquisition of ATC reinforces our position in North America and, having obtained new bus contracts in Denver (Colorado) and the operation of the Bus Rapid Transit network in York (Ontario), places us at the forefront of private operators in North America. In less than five years, we have become a benchmark in a market with enormous potential, only 10% of which is currently open to competition. So Veolia Transport is now in a very good position to demonstrate the advantages of public-private partnerships in terms of service quality and competitiveness as regards such essential transit modes as bus and rail in the US and elsewhere. 6 Over 40% of Veolia Transport’s total turnover is generated in Europe (excluding France). Are there still significant prospects for development there? Europe is the market in which we have the greatest experience as it is where our roots lie and where there are still many challenges to be addressed. The main one being the promotion of public-private partnerships in countries which, for the most part, are not very open to competition. We benefit from experience “Spectacular progress in North America has made us the leading private land passenger transportation service provider in the United States.” gained in German and Scandinavian markets where, over 10 years, we have demonstrated the relevance of this method of management. In Germany, for example, the quality of the service we provide has made the regional rail lines operated by the private sector successful, and has convinced more regions to entrust us with their rail operations and renew our contracts. In Poland, the economic and social effectiveness of our operation has led public authorities to speed up the sub-contracting of some bus routes. In 2005, our activity in Europe was marked by several major events. We significantly reinforced our positions in Germany by obtaining or starting several strategic rail contracts, including the Marschbahn, Nordharz and Berlin-Küstrin lines. The acquisition of Helgelandske in Scandinavia will boost our maritime business. We also returned to the United Kingdom and started operations in three new central European countries. We restructured development in this zone with the creation of a subsidiary, Veolia Transport Central Europe,35%ofwhichwassold to theEuropeanBankfor Reconstruction and Development (EBRD) in December. This partnership will contribute to accelerating the growth of activity in countries where we already have a presence and will support our expansion in central and eastern Europe and the Balkans. Interview Interview Interview Interview Interview Interview Are results in France up to your expectations? France made a significant contribution to growth during 2005. All contracts that reached their term in 2004 and 2005 were renewed, with increased scope in most cases. The involvement of Veolia Transport in the plan for renewal of the SNCM (Société Nationale Maritime Corse Méditerranée) ferry company has received a lot of media coverage, but I believe that it is unlikely to come about until some time in 2006. Aside from the social issues of which we are very mindful, this operation, which fits within our scope of activity, will enable us to reinforce our maritime expertise. We are positioning ourselves in this operation as a long-term partner, the main aim of which will be to get the company back onto a viable financial footing. In addition, a strategic milestone was reached this year with the awarding of two industrial contacts that will enable us to open the first private rail freight lines between France and Germany. Now a pioneer in the liberalization of the French rail market, we are well placed to take part in the various steps in the opening up of domestic freight lines planned in France for 2006. What prospects do you envisage for 2006? “Strategic phases were initiated in 2005 in rail freight and maritime activity. Excellent development opportunities are opening up for Veolia Transport.” The prospects for 2006 are promising in all geographic areas and sectors of activity. The opening up to competition of the transportation market guarantees growth for us over the coming years. Everywhere in the world, and taking advantage of increased demand for mobility, we expect to continue supporting local authorities in the development and management of their public passenger transportation services. We will step up our maritime operations in Europe. We also aim to promote our expertise in bus rapid transit and light rail systems in southern “In France, all contracts that reached their term in 2004 and 2005 have been renewed and, in most cases, their scope has been expanded.” Europe and developing countries. In France, Germany and Holland, we will be expanding our freight operations with a view to increasing the proportion of industrial customers in our overall annual turnover. In addition to these activities, there are favorable structural factors that give us reason to feel confident about 2006 and subsequent years such as a greater political awareness of the challenges of sustainable development, the challenge of mobility in developing countries and the demographic profile of developing countries. 7 Creating and providing mobility solutions worldwide 9 SECTORS SECTORS SECTORS SECTORS SECTORS SECTORS SECTORS SECTORS A means of development: A model for expansion O peration of the Marschbahn line: “a great regional line” Awarded to the Nord-Ostsee-Bahn (NOB), the contract for the Marschbahn line linking Hamburg and Westerland, is the largest rail contract awarded to a private company in Germany. It requires the operator to take on the full commercial risk and generates a cumulative turnover in ten years of €500 million. NOB has invested €12 million in the launch of this line and created 100 new jobs. It has also built a new maintenance depot, ordered 21 automatic units for stations on the line and set up a passenger information system comprising a website, a call center and electronic display panels. This new contract is expected to save the region €100 million over the next ten years. The total savings derived from all tenders issued for rail transit in Schleswig-Holstein are estimated at €270 million*. * Source: Schleswig-Holstein Ministry of Transport 10 Public-private partnerships (PPPs) first appeared in the 19th century and are today the most common means of public transport operation in France where they account for 90% of urban and intercity road transport operation outside the Paris region. The outsourcing of public services to companies has increased significantly worldwide in response to the gradual opening up to competition of European markets, the increasing complexity of urbanization in developing countries and also the excellent performance of this type of operation. Public-private partnerships enable public authorities to retain control of public services by trans- Veolia Transport manages public passenger transit systems in countries where it serves over 5,000 communities. 25 ferring all or part of the responsibility for operation and maintenance to private partners. PPPs therefore have the advantage of serving the interests of local authorities wishing to offer a high-performance public service and those of the service provider, which, over the longer term, develops its expertise and know-how. The European Union encourages private sector involvement in its draft regulation on the obligations of public services. It is also employed in eastern Europe to liberalize certain economic sectors and is recommended by the International Monetary Fund, the World Bank and the European Bank for Reconstruction and Development. Veolia Transport is the Czech Republic’s leading private operator in public transportation, with over 100 million passengers carried every year.