IMC Lab Instructor Policy and Procedure Form 1

IMC Lab
Instructor Policy and Procedure Form
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Contents
Introduction
Entitlement
Lab Description
Page 3
Hardware available in lab
Software available in lab
Page 4
Lab Scheduling
Lab Access
Page 5
Policies
Supported Technical Services
Page 6
Information and Procedures
Page 8
Lab Instructor Registration
Page 12
Lab Teaching Assistant Registration
Page 13
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Introduction:
The IMC is a digital arts learning facility located in the North Campus building at the University
of Western Ontario. The multi-media lab is equipped with twenty-eight Power Macintosh G5
workstations that provide a range of multi-media software, allowing students to edit non-linear
digital video and sound, compose and produce music, design websites and author multi-media
projects. As an interdisciplinary center it is designed to cater to the multi-media course
requirements of three faculties and some of their respective departments:
The Faculty of Information and Media Studies
o Media, Information, and Technoculture
The Faculty of Music
o Music History
The Faculty of Arts and Humanities
o Visual Arts
o Film Studies
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Entitlement: Instructors are entitled to teach at the IMC once they have approval from their
respective department coordinators. Each of the three departments is allowed to schedule twelve
hours per week through the fall and winter sessions.
Lab Description: IMC120D is a 30’x 30’ room with 15’ ceilings and large north facing
windows. There is also a 12’x14’ multi-media production studio in 120K. The multi-media lab is
equipped with twenty-eight Apple G5 student workstations and one Apple G5 instructor station.
Each workstation is provided with a range of multi-media software that will enable a student to
edit non-linear video and sound, compose and produce music, create websites, design graphics
and author multi-media projects.
For aiding the instructor’s teaching, the lab is equipped with the following features:
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Dry-erase board
Video/SVGA projector and screen
Media Center for displaying SVHS, DVD, CD and auxiliary stereo RCA sound inputs
5.1 surround sound lab speakers
Network server access
Portable 250GB Hard drive. An instructor may sign out this drive for up to two weeks.
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The following hardware is available in the lab:
29 Power Macintosh G5 1.8 Ghz dual processor computers with CD/DVD burners
29 17" SVGA monitors
29 Computer keyboards
29 Single click mice
29 Music/Control keyboards
29 Consumer headphone sets (due to impedance limitations there is no microphone capability)
3 Epson flatbed scanners
2 Mini-DV playback VCR’s
The following software is available in the lab:
Audio
Band-in-a-Box 12-- music styling / accompaniment application
Garage Band 1.1 -- visual music recording interface
iTunes 6 -- music downloading program
Cubase SX 2.0 -- digital audio sequencing software
Logic Express 7.0 -- digital audio sequencing software
Soundtrack 1.2 -- visual audio editing interface
Visual
Adobe Photoshop CS -- advanced image editing program
iPhoto 4.0.3 -- slide show building program
LiveType 1.2 -- for adding titles to film
OmniGraffle 3.0.4 -- diagramming and charting program
DVD Player 4.0 -- DVD playing browser
Multi-Media
Final Cut Pro HD 4.5 -- advanced digital audio / visual mastering / film editing program
DVD Studio Pro 7.0.4 -- advanced DVD authoring program
iMovie 4.0.1 -- basic film editing interface
iDVD 4.0.1 -- basic DVD authoring program
QuickTime Pro Player 7.0.4 -- for performance of moving image files
Windows Media Player 9 -- media file player
Macromedia Director MX 2004 -- develop multimedia content
Macromedia Dreamweaver MX 2004 -- build professional web sites and applications
Macromedia Fireworks MX 2004-- create, edit, and optimize images for the web
Macromedia Flash MX 2004 -- digital animation / web and multimedia design
Macromedia Freehand MX 2004 -- create illustration and layout for print and web
Maya Lite -- 3D computer animation
Web Browsers/Builders
AppleScript -- for building computerized scripts
Firefox 1.5 -- web browser
Internet Explorer 5.2.3 for Mac -- web browser
Safari 1.3.2 -- web browser
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Features/Utilities
Microsoft Word 2004 -- word processing standard
Compressor 1.2.1 -- utility for compressing video files (i.e. from Final Cut)
Font Book 1.0.2 -- pictured list of fonts
Graphic Converter 5.1 -- includes conversion to many file types
iCal 1.5.5 -- scheduling program
Macintosh OS X -- operating system for Macintosh G5
OmniOutliner 2.2.6 -- idea organizer
Roxio Toast 6 Titanium -- for CD-ROM/DVD duplication
TextEdit 1.3 -- word processing program
Zinio 1.4.3 -- magazine download and reviewing program
Lab Scheduling:
Graduate and undergraduate program coordinators for each of the three faculties should be aware
of and have access to a tentative IMC course booking schedule which is downloadable or
viewable online from the IMC website. The technician will update this schedule before each
semester.
Fall/Winter Session: A maximum of twelve hours per week per department is allocated for
permanently scheduled courses. If a department has not booked up to their quota there is no carry
over for the future. With the Summer Session scheduling, alternative negotiations may apply.
Student’s unsupervised independent time on the weekend:
Saturday from 12:00pm - 6:00pm
Sunday from 12:00pm - 6:00pm
Special class bookings beyond the permanently scheduled semester class times should be
scheduled two weeks in advance with the technician.
Lab Access:
Access to the IMC center is through proximity key card access. Access to the computers in the
lab is through an account assigned by the technician. The account will expire shortly after the
final day of the term. When the building is closed, the lab closes and logins will expire. The
process and information by which an instructor can acquire access will arrive in an email once
your registration is submitted. Access for your students will be arranged through a scheduled
class orientation.
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Lab Policies
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No equipment is to be moved outside the lab for any reason.
A drink is allowed if it is in a fully sealed container.
Please close the door to the lab when a class is being taught.
The multi-media suites that are located outside the lab are for research purposes and not
for course teaching.
Food is not allowed at the stations in the lab.
No equipment cables are to be disconnected and no equipment or furniture is to be
moved. If there is an assumed problem with a connection or some special adaptation
needs to be set up, please contact the technician.
Your proximity key card is for your access only, and should remain in your possession, at
all times. Lending your card to others is a violation of security policy and will result in a
loss of privileges.
The lab is to be used for student related lectures and labs only. It is not to be used as a
personal meeting, office, storage or waiting place. This also applies to independent
student lab hours as well.
When finishing and leaving an evening class, make sure the main door to the IMC is
closed upon exit. This door should not be propped open beyond 10pm.
Although there may be the assumption that personal belongings left in the lab are safe
and secure, the onus is on you to be responsible for your own belongings. There is no
guarantee from theft or loss of any personal items, and we do not provide a secure area
for any items you wish to store.
The only hardcopy printed materials that are allowed in the lab are those technically
related to the equipment and applications being used in the lab.
When finished using a station, one must clean up all personal items or trash and leave the
desk in the same condition in which it was found.
Supported Technical Services
The following services and accommodations are supported in the lab:
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Systems integrity: All facility systems and equipment in the lab is supported for proper
functionality
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Class orientation/workshop trainings: Requires one week’s notice in writing or email
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Class equipment sign-out
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Server access
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Special setups: Accommodated and vetted by the technician
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Lab scheduling beyond permanently scheduled hours
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The following supplies, services and accommodations are not supported in the lab:
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Printing services or writing materials: (Resolution) Adobe Acrobat files can be saved and
later printed somewhere else instead. Use of the technician’s printer is discouraged.
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Hardware connection adapters i.e. sound or video plug adapters: (Resolution) You will be
required to bring your own adapters
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Back up media i.e. CD’s, Mini-DV and DVD’s: (Resolution) Students are required to
provide their own back up media.
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Telephone service: (Resolution) For personal use, an instructor can use the payphones in
the outside lobby or bring their own cell phone. Use of the technician's phone is
discouraged for this purpose.
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Outside hardware being brought into class i.e. audio playback/recording devices, video and
image playback/recording devices, mixers, printers, scanners, memory drives and laptops.
The technician will not support the instruction, operation and interfacing of third party
devices.
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Outside software i.e. downloadable software off the Internet, non-facility supported
application software, media file formats not supported by our facility's current application
software. Please consult the lab’s technical reference guide for the file formats that are
supported. The technician will not support the instruction, operation and interfacing of
third party software.
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File transfers to and from other networks on campus.
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Server or computer back ups: Please use your own portable storage media or devices to
back up your work. We do not ensure or guarantee that your stored material will be
restored if there is a systems failure of any nature.
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Information and Procedures
Getting Started: In the lab there is a black binder called the lab reference guide, which contains
a getting started page that will help you orient yourself to how the lab can be used, what you need
to get ready for using the systems in the lab, and a tutorial and help section for using the computer
and applications in the lab. It is advised that you start here, and if you require further assistance or
wish to book an orientation session to ask the technician.
Scheduling a lab: This lab is to be scheduled for classes associated with the approved schedule.
Booking this lab for other functions that are not related to the approved schedule would require
approval by the IMC committee.
Booking of Equipment: The following equipment is available for student sign out
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Digital video cameras (Research priority for the Canon GL2 cameras)
Lighting kits (Course priority)
Microphones (Course priority)
Minidisk recorders (Belongs to broadcast journalism courses)
Equipment loans are available only to students in courses designated to use the IMC, however the
type of equipment that a student is permitted to use is based upon the official resource
requirements pertaining to a particular course. An instructor should notify their students what
equipment, if any, will be made available for sign out and at what point in the term a student may
have access to this equipment. Sign out permission does not extend beyond the end of the
registered term. If equipment is needed during class time, an instructor should book this
equipment five (working) days in advance, because conflicts could arise from other students in
other IMC related courses booking the same equipment.
Before signing out any equipment, all students are required to be trained on its proper use and
operation. If necessary, a class workshop may be requested by the instructor. Please allow the
technician five (working) days advance notice to properly schedule and arrange a training
workshop.
Students may sign out equipment for one day or a weekend on Mondays, Wednesdays and
Fridays between 11:00am – 11:00am of the following booking day. There is a first come first
serve policy with this.
Booking Studio 120K: This studio space has priority booking for IMC courses and is available
to be booked at 50% of a courses lab time per week. Bookings are to be arranged by the instructor
one week in advance with the technician.
Special Setups: If an adaptation to the current configuration of the lab and the computer systems,
software or resource media is required, two weeks advance notice is needed for the technician.
Consultation may be required depending on the particular request.
Booking a class orientation session or personal meeting:
A brief orientation session can be booked on the basic use of the application software and
hardware in the lab. Please give the technician five business days advance notice to arrange for a
training/orientation session or personal meeting.
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Technical assistance: Students are encouraged to seek technical assistance from the technician.
It is not encouraged for students to seek course instruction from a technician. It is suggested that
if a professor has a TA that they advise that TA on remedial course instruction. If a technical
training workshop is required then it is encouraged for the instructor to book this with the
technician five days in advance.
Reporting technical problems or mishaps: The instructor is encouraged to report any known
system bugs or malfunctions that they come across in the error report logbook located at the front
of the lab. The date of reported problem, the kind of problem and associated software will need to
be filled out.
Relocation to another station if there is a system problem: Notify the technician of the trouble
you are having. If it is determined that there is a malfunction with a station in the lab then your
request will be granted and the technician will make the proper arrangements for a re-location.
Reporting policy violations or grievances: If it is observed that the lab is inappropriately being
used, please report this to the technician. It is to everyone's benefit to maintain proper policies
and procedures. Please forward your reported complaints either in person or through email.
Making recommendations for improvements: If you have a recommendation for any
improvements to the IMC facility either in policy or function, please forward your suggestion to
the technician and a reviewing committee will address it.
Losing your proximity card: Loss of your card should be reported immediately.
Found key cards are to be returned to the keys office at UWO Physical Plant.
Technician Contact Information:
Media Technician
Room 120E, NCB
Phone: (519) 661-2111 extension (87859)
Email: imctch@uwo.ca
Point of contact if away: Lili Dang - extension (81416)
Tech support points of contact if away:
If I am away and there is a technical concern you have, please cc me on all technical related
issues.
The following methods of communication are preferred:
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Booking/scheduling: (email)
Technical support: (phone or in person)
Recommendations or complaints: (email)
Emergency and Utilities: There is a fire door in the lab. Once there is a fire emergency, pull the
fire alarm and open the lab side door. The lab side door will open if the alarm has already been
triggered. There is a first aid kit at the back corner of the lab next to the cabinets.
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Cleaning services happen every second Friday morning of the week
Bathrooms are located on the main floor hallway of NCB
There is a temperature control in the lab which can be changed (+ 5 or –5 degrees)
There is an eating area on the main floor lobby of NCB
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Hours of operation: Mon – Friday (8:30 am to 10:30 pm)
Technician Hours: Mon – Friday (9:00 am – 5:00 pm)
Shutdown for maintenance: Will occur for two weeks once the summer session ends.
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Lab Instructor Registration
Instructor’s Last name: _________________________
Instructor’s First name: _________________________
Faculty: ____________________
Office Phone: ____________________
Email: _____________________
Office Fax: ______________________
Employee ID number: ____________________
Full Time Faculty: Yes or
No (please circle)
Do you have a course outline: Yes or No (please circle)
It is highly recommended that a course outline be submitted to the technician to help anticipate
your course needs.
Do you have a functioning office voice mailbox: Yes or
No (please circle)
Do you have a teaching assistant: Yes or No (please circle). If yes the teaching assistant will
be required to fill out the TA lab registration form below.
Preferred method of contact: email or phone (please circle)
Courses being taught:
________________ Start date: ________ End date: ____________
________________ Start date: ________ End date: ____________
Application software needed for each course: ____________________________________
Tutorial and media resources needed for each course: ______________________________
List of application loan equipment needed: ______________________________________
Instructor’s Signature: ________________________ Date: __________________________
An instructor will be notified by email with approval, key code, keycard application form,
assigned network user name and password. A password can be changed and the instructions to
do so will be included in the email. Please note that once a network login name is granted the
user is allowed and limited to 50 Gigabytes on the server.
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Lab Teacher Assistant Registration
Last name: ______________________
First name: ________________________
Faculty: ________________________
Phone: ___________________________
Email: _________________________
Fax: _____________________________
Student ID number: ______________________
Full Time Student: Yes or
No (please circle)
Do you have a functioning voice mailbox: Yes or
No (please circle)
TA Signature: ______________________ Date: ___________________
A TA will be notified by email with approval, key code, keycard application form, network user
name and password. A password can be changed and the instructions to do so will be included in
the email. Please note that once a network login name is granted the user is allowed and limited
to 50 Gigabytes on the server.
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