THE WORLD OF OILTANKING VOL. 21/1 APRIL 2009
Transcription
THE WORLD OF OILTANKING VOL. 21/1 APRIL 2009
THE WORLD OF OILTANKING VOL. 21/1 APRIL 2009 connections EDITORIAL ASIA Ups and downs In these times of economic uncertainty and the turmoil that goes with the territory, one often finds oneself riding not only financial but also emotional roller-coasters. There are many different ways to deal with such adverse situations. One is to bury one’s head in the sand and/or only see the negative aspects, for instance. Others may deal with such a situation by setting sail for a new start using the opportunities changes bring and looking for the silver lining. They shut away the past and concentrate their energy and confidence on a brighter future. And there is the possibility to recollect and revert to old traditions in the hope that this might be the cure. What about Oiltanking? in uncertainty. But finding ways to overcome difficult situations is actually nothing new for the company. As an independent oil and chemical storage provider, we are proud of our long history and traditional values. We have always acted with prudence and diligence and will continue to do so. However, despite our ties to tradition, we have always been — and will continue to be — open to new ventures. You will see that this issue focuses on news that reflects new beginnings as well as old traditions — some of them of course quite emotional and, luckily, positive. I hope you enjoy reading about them and that they may inspire confidence in you. Gust Spaepen Managing Director Oiltanking GmbH As an international company, we are intertwined with the global economy and thus are also experiencing a vast increase Highlights in this issue CAPE TOWN 4 COLOMBIA A new lighthouse 2 CONNECTIONS Oiltanking ventures into South Africa 14 10 EMOTIONS Locks of luck NANJING Cultural experience 20 The Houdini Project In January 2009, Oiltanking Odfjell Singapore (OOTS) and Shell Eastern Petroleum Limited (SEPL) signed on the dotted line of another Shell Houdini contract — the storage and handling of Propylene. Why would someone call a project “Houdini”? Much like its namesake, the reason seems to be shrouded in mystery. However, the name has proven apt — evoking images of the tricks of the famous magician Harry Houdini* — as the project has been rather “elusive”, running into the stops and starts that are not uncommon for a project of such a scale. However, let us unveil the secret and reveal what this is all about. In short, the complete Houdini project involves the construction and backward integration of a new cracker complex built by Shell Eastern Petroleum Limited (SEPL). After a hiatus, the Houdini project was resurrected in 2006 when SEPL proposed the development of the Shell Eastern petrochemical Complex on two sites in Singapore. One is an Ethylene Cracker Complex (ECC) to be located on Pulau Ular close to their existing Bukom Refinery. The other one is a 750,000 MT per annum Mono Ethylene Glycol (MEG) plant to be constructed on Pulau Ayer Merbau on Jurong Island. The cracker complex is connected to Jurong Island by two bundles of sub-sea pipelines and will produce key petrochemical feed stocks such as ethylene, propylene, butadiene and benzene, which will largely supply downstream production plants on the island. MEG — a key raw material for the synthetic fiber industry — will almost entirely be exported to other Asia Pacific markets such as China. Oiltanking Odfjell Singapore (OOTS) was invited to bid for the storage contracts for propylene, butadiene and MEG. After the traditional discussions about the commercial, technical, operational and legal aspects, the magic words “go ahead” were uttered in 2007 for the MEG and in 2008 for the propylene. Five new tanks for MEG with a total capacity of 64,000 cbm are currently under construction. All operations are scheduled to Magic mood Smiling faces after the signing. commence in November this year. The infrastructure belonging to the three Exxon existing pressurized bullets Mobil Shell Terminal (in total 9,600 cbm) for Road Link Caltex propylene will be modified C Teonta and the “new” Houdinirm in Exxon SRC ina er Mobil l related operations are due to EO/PO start in March 2010. Whereas Exxon corridor SCSL Tembusu Mobil today propylene is brought PCS by ships, stored and injected Sakra into a pipeline to a neighboring plant, in the future propylene Pulau Bukom Jurong Island will arrive via a pipeline and, after a brief storage period, Shell be pumped in two pipeline Pulau Busing Shell cracker (under construction) systems simultaneously to feed a number of downstream Pulau map of Singapore/Jurong island/ Sebarok Shell Single plants, as well as loaded to Pulau Ular/Pulau Ayer Merbau. Buoy Mooring vessels. It is anticipated that the total volume of product to be handled could even triple to industry in and around Jurong Island. For 650,000 MT per year. Singapore, it is remarkable that despite For OOTS, the fact that the lengthy its reliance on imported raw materials, Houdini project finally materialized is not the country is on its way to producing only proof that hard work and persistence almost four million tons of ethylene each eventually bears fruits; it will also year, not least due to Shell’s world-scale entrench OOTS as a critical service ethylene cracker and mono ethylene provider in the transmission and dispatch glycol plant. of key feed stocks and finished products. * Harry Houdini (1874–1926), a famous HungarianIn addition, it enhances the company’s American magician who is widely regarded as one of the greatest escapologists in history. role of facilitating and supporting the CONNECTIONS 3 S outh A F R I C A S outh A F R I C A Diversity South Africa is a nation with over 48million people and a variety of culture, languages and religions beliefs. Facts & figures Official name: Oiltanking ventures into South Africa On March 5, 2009, Oiltanking entered into a joint venture with Calulo Terminals (Pty) Ltd, a 100-percent subsidiary of Calulo Investments Limited, incorporating Oiltanking Calulo (Pty) Ltd. The aim of the new company is to identify, evaluate and develop independent bulk liquid storage projects in South Africa. The beginning of 2009 brought a novelty to Oiltanking: for the very first time in its 37-year existence, it entered the African market. With the growing demand for fuels in South Africa and the lack of a supporting storage/marine infrastructure, Oiltanking saw a good opportunity to broaden its international service palette. BBBEE In order to understand the South African market, it is important to know what has happened in the country since the abolition of Apartheid in the early 90s. Since the African National Congress (ANC) swept to power in 1994, the government has prioritized transforming South Africa’s economy, i.e. bringing about a significant increase in the welfare of the numerous disadvantaged people that manage, own and control the country’s economy and reducing the inequalities. The 4 CONNECTIONS fundamentals of these policies are laid down in the BroadBased Black Economic Empowerment (BBBEE) Act of 2003 and the related Codes of Good Practice. The codes represent scorecards, which measure black “presence” in ownership, management control, employment equity, skills development, preferential procurement, enterprise development and socioeconomic development. In order for Oiltanking to be able to participate in public tenders and have access to key decisionmakers in the bulk liquid industry, the first priority was to find a suitable local partner. Not only should the partner subscribe to Oiltanking’s business ethics and truly add value to our business goals, it also needed to have all the required BBBEE credentials. credentials to make Oiltanking Calulo a preferred partner for state-owned enterprises and other companies. A good example of the impact of the BBBEE scorecard on daily business is “preferential procurement”. It rewards you with credits for doing business with a BBBEE company and therefore works two-ways. The credits granted depend on the BBBEE rating of the other company. Having sufficient credits is therefore crucial as the higher your rating scores, the more companies would like to do business with you. Calulo is a South African investment house with interests in petrochemicals (TOTAL South Africa, Kepu Trading, NCP Chlorchem), services (shipping, bunkering, trucking, drilling), resources (mining), and property. Through its widespread activities in the petrochemical, bunkering and trading segment of the South African economy, Calulo provides the joint venture with valuable local expertise and exposure. Oiltanking is in charge of the daily management, ensuring that the Oiltanking reputation and standards are safeguarded at all times. In order to do so, Gideon Loudon moved from Singapore to Cape Town to head the new company. Several opportunities in South Africa are being studied and pursued. So far, the new company has been well received by the market players as new competition is welcomed on a market where there have traditionally only been a few independent players in our field. Since the advent of democracy in 1994, South Africa’s economy has been entirely overhauled Republic of South Africa Total land area: 1,221,037 square kilometers — equal to the combined land mass of Germany, Italy and France Capital: Three: Pretoria (executive), Cape Town (legislative), Bloemfontein (judicial) Population: 48.7 million (approx. 2008) Ethnic groups: Black African (79%), White (9.6%), Colored (8.9%), Indian/Asian (2.5%) (census 2001) Religion: Christian, Muslim, Hindu, Jewish Climate: Mostly semiarid, subtropical along east coast, sunny days/cool nights Currency: Rand ZAR (R), 100 ZAR = approx. 10 US$ GDP: US$ 506.1 billion (2008 est.) Language: Afrikaans, English, Ndebele, Pedi, Sotho, Swazi, Tsonga, Tswana, Venda, Xhosa, Zulu (eleven official ones) Natural resources: World’s largest producer of platinum, gold and chromium; antimony, coal, iron ore, manganese, nickel, phosphates, tin, uranium, gem diamonds, copper, vanadium, salt, natural gas and the bold macroeconomic reforms bear fruit. The economic growth has been steady and unprecedented. Given this substantial progression and with the close co-operation and support from Calulo, Oiltanking believes that the synergy of both partners will create a solid platform for success on the South African storage market. BRILLIANT Breathtaking scenery, enormous gold and diamond resources and golden sunshine are attributes South Africa is famous for. Oiltanking’s partner Calulo Investments satisfied these requirements completely. This fully black-owned and controlled company provides the joint venture with the required BBBEE CONNECTIONS 5 PORTRAIT PORTRAIT We Can, We Care … in Operations Ongoing operations Shift leader Robert Silvertooth (left) discusses a barge transfer with operators Cole Parrish (middle) and Kelly Flores. OTTC has four board operators who work in a four-day on, four-day off rhythm. Their responsibilities include communicating with shipping agents and tug boats to schedule marine activities. They are responsible for monitoring the pipeline transfers, tank to tank transfers and the tank gauging system. The board men are the 24-hour contacts for OT’s customers in case there are special circumstances, which arise outside normal work hours. This is their primary job function; however, these gentlemen are also qualified for external jobs as well. OTTC also has four control room operators. Their sole responsibility is to handle the check in / check out process for tank truck loading/unloading. The Oiltanking terminals are made up of various different departments, each and every one of which is crucial for a smooth and satisfactory work process. Here, we take a closer look at what “operations” involves in Texas City, Texas/USA. Originating from the Latin verb “operare” (to work), it is not that difficult to guess what “operations” stands for. And there is plenty of work for the 46 members of the operations team in Texas City: one operations manager, one operations coordinator, five shift leaders, 36 rotating shift operators and three day operators. Like most chemical terminals, Oiltanking Texas City (OTTC) handles a multitude of different products and shipping containers. Therefore, the operators load and unload tank trucks, tank cars, deck tanks, barges and vessels. On average, that means approx. 722 tank trucks, 750 railcars, 80 barges, 19 vessels and 70 pipeline transfers each month. In order to handle this turn-around, there are four rotating shifts that 6 CONNECTIONS cover the terminal activity 24 hours a day, 365 days a year. The day shift works in the ethanol denaturing area and the unit is staffed Monday through Friday, 0700 to 1500 hrs. Of course, shift scheduling needs precise planning, which is performed by operations manager Scooter Wilson with input from the shift leaders. The typical day in operations begins with a shift meeting prior to relieving the current shift. The shift leader discusses the daily tasks. As each operator is qualified in certain/different jobs, the shift leader reviews the activity and assigns his/her operators according to their qualifications. As with any terminal, the typical problems or challenges are handling last-minute changes. “We are a service-providing organization and must be prepared to make last-minute decisions or changes to satisfy our customer’s needs” explains Scooter Wilson. “Although we attempt to pre-plan as many activities as possible, this is not always the way it turns out. Our logistics department does a great job in communicating our customer’s requirements to the operating group. This close relationship between operations and logistics is a vital part of OTTC.” The fact that every day is a little different from the previous one is one reason why operators find their job attractive. Although the activity is basically the same day in and day out, there is usually something during every shift that needs an immediate decision. Some would say that the rotating 12-hour shift schedule, which results in a normal schedule of working 14 days a month and having 14 days off a month, sounds enticing. Each month, the operators have a long change, which consists of 7 consecutive days off. Sounds like something that might be right up your street? Well, when OTTC is looking for new operations employees, previous experience is helpful but not essential. Almost all of the job training will be done in-house using experienced operators to teach new employees. Basically, a high school education is needed, but further qualifications are preferable. The ideal candidate is someone who works very diligently and is safety-conscious. No matter what kind of products one handles, one mistake, like pumping a product into the wrong tank for instance, not only causes double the work, but also means unnecessary costs, not to mention damaging Oiltanking’s reputation for service quality. The candidate should also show a solid working history and not have flitted from job to job. In short: a person who is as dedicated to OTTC as OTTC will be dedicated to them. The majority of the experience stays in-house. However, there are occasions when OTTC seeks opinions and advice from other terminals on processes that may be new at OTTC. Currently, OTTC is expanding within the terminal to handle more petrochemical products. With these expansions, the OTTC terminal will be more diverse on the market. OTTC is looking forward to these continued challenges and, with its reliable and dedicated operating personnel on hand, these challenges are sure to be overcome. Teamwork Operations coordinator Danny Davalos (left) assists operator Esteban Reyes (right) with a railcar disconnect. CONNECTIONS 7 N orth A merica N orth A merica Covering the US Mid-Continent The Des Plaines River It provides the terminal with barge traffic to/from both the Mississippi River and the Great Lakes. On January 20, 2009, Oiltanking North America acquired the Joliet Marine Terminal assets in Channahon, Illinois/USA. The Joliet Marine terminal expands Oiltanking North America’s footprint to serve the Mid-Continent with bulk liquid handling services, specializing in chemicals and oil logistics. After many years exploring the area, Oiltanking has secured a strategically located growth platform. The terminal consists of 67 tanks with a total storage capacity of 44,600 cbm (280,000 bbls). It is conveniently located in Channahon, Illinois, about 50 miles southeast of downtown Chicago on the banks of the Des Plaines River, an important waterway that connects the Great Lakes and the Mississippi River. Apart from the two docks for river barges, there are excellent truck and rail car facilities. With its close proximity to several national interstates and direct 8 CONNECTIONS access to the main rail lines (thus avoiding the congestion of the Chicago rail network), the terminal provides excellent connectivity options. Its proximity to Chicago is a key element for the terminal to develop into a major distribution center. After all, with over 1,200 trains transiting daily, Chicago is considered the largest rail hub in North America. Today, the terminal serves as a distribution center for specialty chemicals; however, the available resources present themselves as an ideal platform for customers to locate consolidated product distribution channels at the terminal. There is also a sizeable amount of land Task field The terminal today serves as a speciality chemicals distribution hub for a major chemical company. available for expansion. In short, the Joliet terminal is an excellent addition to Oiltanking’s North American network, rounding off its national presence within the wide-ranging international group. We would additionally like to extend a very warm Oiltanking welcome to all our new colleagues at Oiltanking Joliet. Your efforts are sincerely appreciated and Oiltanking will work very hard to make this facility an exceptional place to work. Mike Hotchkin is the new Terminal manager, supported by virtually all the former terminal staff and a Texas transplant, Pat Babineaux. Pat has taken on the role of assistant terminal manager with specific transition responsibilities. CONNECTIONS 9 宅食表 C ultural e x periences C ultural e x periences Contemporary China A fusion of tradition and novelties. One year ago, our Belgian colleague Koen Verniers moved from Texas City/Texas, USA to Nanjing/China. Here are some impressions from his stay in China so far. From Texas City to Nanjing When it was announced in late 2007, our transfer from Texas City near Houston, Texas, to Nanjing, China, was certainly the talk of the town. Moving to Texas from Belgium is one thing, but why would we want to move to China, which is so far away and unlike anything we know at home? How will you communicate at work? And what about eating dog and snake? Do they not spit on the ground, too? But, by the way, we will certainly come and visit you during the Beijing Olympics … However, re-reading The Blue Lotus*, the legendary story featuring Belgian comic hero Tintin (who incidentally celebrates his 80th birthday in 2009) set in 1930s Shanghai, reminded us why we ourselves were not so much concerned as intrigued. As the entire world has been together with us, we were fascinated by a country whose size, population, regime, culture, both ancient and recent history are hard for anyone to fathom and understand, especially those of us watching it all from a distance. Spending 10 CONNECTIONS 南京(中国) one year in the great Middle Kingdom is obviously not enough to fully grasp what China is all about. But being closer to and part of the country, we have picked up a few things already. Some impressions … Food? A linking factor As good Belgians, we immediately found that we had one crucial aspect of life in common with the Chinese: food. The culture of enjoying a fine meal is very important and given a lot of attention. Although the younger generation is becoming addicted to fast food — like anywhere else in the world — in general the Chinese pride themselves on being picky when it comes to selecting their meal. A good Chinese meal has warm and cold dishes, soup, meat and fish, rice or noodles, and fruit. Vegetables are chosen for * The Blue Lotus (French: Le Lotus bleu), first published in 1936, is one of “The Adventures of Tintin”, a series of classic comic-strip albums featuring young reporter Tintin as a hero. It was written and illustrated by Hergé, one of the most famous Belgians worldwide, and is still internationally very successful. the colors they add to the meal (one or two colors is standard, more exquisite meals ought to feature four or five colors). As a consequence, meals consist of many divergent small dishes with a lot of variety and plenty of healthy choices. Sitting together and enjoying a good, balanced meal is considered the number one way to bond, build relationships, and show respect. On the subject of showing respect, there is a strict protocol regarding the seating arrangements at business dinners or lunches. Also, the host is responsible for making sure the guest has a good time … and enough to drink. The guest is asked to select between beer, wine or baijiu (Chinese liquor), the latter being (literally) hard to swallow for foreigners — at least this one. In some parts of China, it is customary for the guest to drink three glasses (ganbei or bottoms up) for every glass the host drinks … no wonder dinners tend to be lively and entertaining events and do not really help you to maintain a healthy lifestyle. email is “sending a sister” since the character for sister in Chinese (mei’r) sounds like the English word mail … To speak and read Chinese fluently, one has to know approximately 3,000 characters. Identical combinations of characters can be pronounced differently and thus have varying meanings. It takes a lot of effort and dedication to master even the easiest day-to-day conversation skills. So far, we have had mixed rewards from our efforts to study and practice the language. Lack of time (and energy) is the main culprit of course. Given the slow but steady progress already made by other family members, I have not given up yet, though. Lao Wai? Or outsiders no matter what As a Lao Wai (literally “old outsider”, an expression for foreigner that you will hear the Chinese use in any conversation when they are referring to you), one has to accept being a “toothless tiger”. Due to the language barrier and cultural Language? A question of character Language is a challenge. The Chinese written language has existed uninterruptedly for centuries and is the oldest language still in use. The language is fairly logical and has not changed much over the years. New words are formed by new combinations of characters. The word for computer is literally “electronic brain”, a printer becomes an “ink pounding machine” and the word for sending an PORTRAIT Koen Verniers started his career with Oiltanking as Management Trainee at Oiltanking Ghent in Belgium. Before joining Oiltanking Nanjing, he worked for Oiltanking in Houston, Hamburg and Texas City. CONNECTIONS 11 C ultural e x periences P ortrait Introducing … … this time Nina Kreander, Customer Service and Marketing Coordinator, Oiltanking Sonmarin Oy, Finland. Another colleague whose face will be seen in Oiltanking’s international advertising campaign “We Can, We Care”. What did you want to be when you Multifaceted streetlife Passion, patience and pecularities. differences, the key is to recognize and accept the fact that you are not as much in control as you are used to being in the equivalent situation in the West. People say “yes” but really mean to say “sorry, do not understand” or “actually do not agree and therefore will not follow through but since that is difficult to say to anybody (boss/officer/customer/colleague) I will just sit back and see what happens”. Dealing with the authorities is a full-time job (you need their consent, support, and assistance for pretty much anything you do) and never goes according to your own personal agenda. Through the culture of Confucius, any relationship is, per definition, very hierarchical and every opportunity is taken to point out who is on the lower end of the food chain. In the efforts to form a team that blends international business practice with the traditional national company working culture, coaching and guiding colleagues is extremely rewarding (as always) but needs an unusual dose of patience and resilience, again mainly due to the language barrier and the very disparate educational, business and cultural backgrounds of the respective team members. Many foreigners working in China highlight the toothless tiger syndrome as one of the main issues they struggle with at work. Against that background, it is important to always seek what people have in common rather than focus on the differences; surprisingly yet somewhat reassuringly: what makes people really tick is not so drastically dissimilar from one place to another. At the end of the day, it is people that meet and work together, not cultures. 12 CONNECTIONS Country and people? A flustering fascination China is vast (9,596,960 sq km) and diverse. It is therefore not surprising that the language, culture, food and so many other features of daily life contrast considerably from province to province. People are very kind and eager to discover new things. Our three children remain the main attraction everywhere we go and are used to having their hair touched or being asked to have their picture taken with Chinese children. Of course, China is still very much a developing country and the gap between the Western inland and Eastern coastal provinces, the farmers and the middle class, rich and poor, is astonishingly wide. The social divide and pollution are so obvious that they immediately stand out as key threats to the sustainability of the recent decades of prosperity and political stability. We have read a dozen or so books about China, its natural wonders, people and culture; by all means, continue to read about its history and leaf through infamous titles such as “doing business in China”, “negotiation Chinese style”, etc. but nothing beats the real thing. At times, the reality can be magnificently unique or overwhelmingly harsh. Despite the best intentions, frustration is always lurking around the corner. But around every corner there is also the reward of overcoming the obstacles and ultimately finding a way. In short, there is never a dull moment, and yes: we are still aroused by curiosity. grew up? Something related to transportation and farming as my grandparents had a big farm and I spent all my holidays helping them. I always liked to drive different kinds of vehicles. I was only seven years old when I first drove a tractor by myself! How did you find out about OT? What attracted you? Oiltanking was looking for a specialist in Russian logistics through a headhunter. I was attracted by the challenges this business field offers. How long have you been working for OT? I started in the summer of 2005. Wow, how time flies! What is your profession? As a Customer Service and Marketing Coordinator, I am in contact with our customers on a daily basis regarding our contracts, terms and conditions, and administrative issues. Supporting our marketing team and organizing different events are also part of my work, however. What do you like about your job? That each day is different! I am able to use my language skills and I like dealing with hectic situations. How would you describe yourself in a short sentence? Positive energy and a smile! What inspires you? Everything that is positive — it might be having a good laugh with colleagues or friends, or something as simple as a sunny day after a dull period. How do you recharge your battery? By playing sports, spending time with my family or having a good dinner. What do you do in your spare time? I put my spare time to good use ferrying my kids to their hobbies. Do you have a hobby? Not a special one as such, but I enjoy doing sport — and spending a relaxing evening at home. Three things you like? My family, cats and dogs, the Finnish winter time in the snow. Three things you dislike? Mean people, betrayal, snakes. What makes you laugh and what makes you angry? Situation comedy and strange happenings; I get angry if someone breaks a promise. What could you not live without? Fresh water and faith in the future. What would you do if you had three months vacation? Most likely I would travel to different places with my loved ones and spend more time with relatives. I would have no problem entertaining myself ... CONNECTIONS 13 S O U T H A merica A new S O U T H A merica Oiltanking started 2009 with the acquisition of the Dow Chemical Company terminal in Cartagena de Indias, Colombia. Cartagena de Indias lies on the northern coast of Colombia facing the Caribbean Sea. With Oiltanking Colombia S.A. the company’s presence in South America has thus added another country to its portfolio. lighthouse in Colombia Passionate Team Lo Vanhaelen, General Manager Oiltanking Columbia, (right) is supported by an excellent team of experienced and helpful Columbian colleagues with a very high working standard: Alírio Serrano, José Miguel Ortega, Nelly De Leon Barcenas, Raúl Beltran, Ignacio Valdelamar, Freddy Polanca, Nelson Palacio (from left). Map of around 1550 depicting Cartagena de Indias (the city was named after the city of Cartagena in Murcia, Spain) Oiltanking has been analyzing the Colombian market since early 2008 with a view to establishing operations there. The main focus has been the area of Cartagena/Barranquilla, as this is one of the main industrial zones of the country. This is where you can find important production plants, e.g. the country’s second biggest refinery, many chemical plants, important container traffic, cement factories, etc. Since the beginning of 2009, you can also find Oiltanking’s new marine terminal on Mamonal industrial estate. The former Dow Chemical facility comprises a total tank capacity of 9,300 cbm, as well as a deep-water jetty with an 8.8 metre (29ft) draft. There is also ample land for expansion, which will soon accommodate Oiltanking’s plan to enlarge the facility in order to serve a wider range of customers and products. This intension is also motivated by Colombia’s ongoing economic growth over the last five years. It seems that the government’s economic reforms and democratic security strategy, coupled with increased investment, have engendered an immense sense of confidence in the economy. This adds a positive note to the turbulent history of the country and the development of Cartagena since it was founded 40 years after the arrival of Christopher Columbus in the region. Since the first settlement of 200 people in 1533, Cartagena de Indias quickly expanded into a favorable location to organize trade in the region thanks to the deep bay protected from the sea. This development also made it very popular among pirates and countries competing for the wealth of this Latin American region. The history of the city is therefore pretty violent and it has been destroyed many times by invaders. At the beginning of the 20th century, however, times became more stable and the harbor began to flourish. The expectations and willingness of the experienced and dedicated Oiltanking Colombia team to enhance this trend and develop its new ‘lighthouse” into a bright one is obvious. 14 CONNECTIONS PARTIAL view of the terminal The OT site And another bright sight of Cartagena – its rich and colourful cultural life. CONNECTIONS 15 I n the spotlight I do ’ s LI Xiang, OT Nanjing, married WU Rui on May 18, 2008. Marriage mood The Sint-Baafs cathedral is one of the three main tourist attractions in the city of Ghent along with “Het Belfort” and “Het Gravensteen”. Ghent — Where tradition meets future This is the first in a series of articles about Oiltanking colleagues or locations that possess something striking or interesting that is worthy of mentioning. We start by looking at Ghent, Belgium — an old but ageless city. When talking about Belgian cities, one probably tends to think of Brussels or Bruges at first. However, it is the city of Ghent that entered the spotlight recently. At the end of November 2008, the National Geographic Traveler Magazine, a reference work for anyone who enjoys travel, published the “Top 109” most authentic destinations worldwide. Ghent was the highest-ranking city behind Austria’s Wachau Valley and the area around the Rideau Canal in Ontario/Canada and ahead of many prestigious cities such as Cape Town/South Africa, Istanbul/ Turkey, Olympia/Greece, or Amritsar/India to name but a few. Of course, our colleagues in Ghent were already aware of just how attractive their city is. With a population of about 250,000, it is the fourth largest city in Belgium and, for some, the real jewel of the country. The city center alone is a showcase of awesome architecture demonstrating medieval Flemish wealth and commercial success. The city’s proud and (in former times) often rebellious history is reflected everywhere and offers a splendid combination of grandeur and idyllic charm. However, and that is what ultimately impressed the jury, the city of Ghent has not turned into a tawdry, living museum. Instead, in keeping with its tradition the city is as lively as can be. Not only has a big art center developed but also the University of Ghent continues to grow in importance. The presence of so many young people and students has turned Ghent into an esteemed cultural center. The harbor, which was of great significance for Ghent in former times, has evolved into a vital hub for the city’s 16 CONNECTIONS inhabitants. Thanks to the Ghent-Terneuzen canal, sea-going vessels can bring their products to the city and its industrial hinterland. Ghent is also Belgium’s flower city. Every day, flower-growers from the Ghent region sell their beautiful begonias and azaleas all over the world at the so-called Kouter — for centuries the true meeting place for the people of Ghent, though not always to look at flowers! Then there is the “Gentse Floraliën” (Ghent Flower Show) that commenced as a modest exhibition of 50 plants and blossomed into a unique exhibition on a grand scale. This quinquennial show, which will take place for the 34th time in April 2009, draws thousands to the city. There are many ways to spend a lifetime together once you find Mr. or Miss Right. Of course, one is the traditional way of tying the knot officially — like some of our colleagues did recently. Amol N. Manekar, Indian Oiltanking, and Anagha Amol Manekar tied the knot on May 14, 2007. For Ad Overdulve, OT Amsterdam, and Lia Tauber wedding bells were ringing on June 7, 2008. ZHANG Ting, OT Nanjing, and WEI Lei sealed their love on February 5, 2009. Sven Partzsch, OT Singapore, and Lenny said “I do” on August 31, 2008. The multifaceted City of Ghent is truly worth a visit and one can easily see why it won. Looking forward to seeing you soon and tot ziens (goodbye)! Terminal facts OT Ghent is located at Belgium’s seaport in the heart of Europe. The terminal comprises a total storage capacity of 790,000 cbm for chemicals, bio-fuel and petroleum products (1,000,000 cbm by September 2009). It is accessible via barge, seagoing vessel, tank truck, railcar and CEPS (Central European Pipeline System). Turnover 2008: 23.5 m EUR. Heather Padilla, OT Houston, became Chris’s wife on March 17, 2007. CONNECTIONS 17 E motions E motions Proof of love Love groove There are things you do because you have to; there are things you do because you want to. And then there are the things you do for love … “All you need is love” is one of the most famous BEATLES songs. However, we realize that finding love is no easy task. In Bulgaria, men offer women little talismans called Martenitsa that consist of a jewel or a small decoration like a flower, animal or heart tied to a red (as the symbol of spring and/or love) and white (as the symbol of winter and/or sincerity) string. The name of this Romanian tradition, which is celebrated on March 1 every year, is derived from the word March (in Romanian: Martie). Even though the gift contains many symbols, all of them have three common senses: revival, sensibility, and the love for women. How do you find Mr./Miss Right? Or: Beauty lies … How do you let him/her know? Or: The right ingredients After conducting a study on over 100 people in Britain and the Hadza of Tanzania (the last hunter-gatherer culture), lead researcher Dr. Anthony Little from the University of Stirling, Scotland, revealed that symmetry is an important factor in many animals’ choice of mate and human beings. While there may be cultural variations in preferences for other traits, symmetry transcends racial and national boundaries: a lopsided face, for instance, is less attractive to both Hadza and Britons. This adds to the mounting evidence that the appreciation of beauty has a deep-seated biological explanation: the attractiveness of a face gives a profound insight into whether our intended will efficiently pass our genes on to future generations. Does this mean the age-old idea of beauty being in the eye of the beholder is just a romantic myth? If you just cannot find the right words to tell or write your loved one how much you care, why not test whether the way to the heart really is through the stomach? However, it takes a skillful baker to produce good “love letters” — those delicate wafers made of coconut milk, sugar and eggs that are as difficult to make as they are to find. Each is baked in a metal mould that stamps the biscuit with a pretty print and has to be removed and rolled or folded before it cools and hardens. Wonderfully fragrant and paper-thin, it is guaranteed to melt in your mouth. The chances are high that the ONE will not be able to resist either … Bulgaria In Catalonia, (an autonomous region in Spain), on April 23 sweethearts and lovers commemorate “el dia de la rosa” (The Day of the Rose) and “el dia del libre” (The Day of the Book) and exchange gifts. Historically, men have been giving women roses on this day since medieval times. The giving of books is a more recent tradition: “A rose for love and a book forever.” Catalonia In Japan, some 40,000 visitors a year — mainly women — pay a visit to the 800-year-old Yasui Konpiragu Shrine in Kyoto. Determined to improve their love life, they crawl through this “wish tunnel” and make offerings in “enkin” rites to cut the knot. Although the temple mainly caters to those trying to break off a relationship or rid themselves of relationship problems, the temple also offers match-making services. Japan 18 CONNECTIONS Nothing is beautiful or ugly in itself, Beauty lies How to round it up? Or: Does this ring a bell? The engagement ring is practically a universal tradition. It is a custom that can be traced back to the ancient Romans. It is believed that the roundness of the ring represents eternity. Therefore, wearing a wedding ring symbolizes a relationship that will last forever. It was once thought that a vein or a nerve ran directly from the “ring” finger of the left hand to the heart. in the beholder’s eye. The more a thing attracts, the lovelier it seems. Verses from Hindi love poet Bihari of the “Satasai” (Seven Hundred Love Poems) CONNECTIONS 19 EMOTIONS FA M I LY D A Y Locks of luck Bold young fellow Pan Linqian, the 14-month-old son of Nancy Xu/Oiltanking Daya Bay, also had his hair trimmed on February 26, 2009. The Chinese Dragon Festival is held on the second day of the second month of the Chinese lunar year — this year, on February 26. The festival dates back to ancient astronomy and times when people used the position of the stars to tell the time and season. Starting in February of each lunar year, at dusk the horn stars of the dragon constellation would appear on the eastern horizon. From then on, the weather would be quite warm and farmers could start planting. To commemorate this, February 2 of each lunar year was chosen for the “Dragon Festival”. This is where “Oiltanking worldwide” painted with a lot of imagination and creativity by children of the OT employees in Belgium. the famous saying “the dragon will raise its head on February 2” comes from. Nowadays, February 2 is more like “head-shaving day” — people, especially men, often choose this day to shave their heads, which symbolizes shaving the dragon’s head. It is believed that getting one’s head shaved on this particular day is especially auspicious and will bring luck. Judging by the queue of parents waiting for their youngsters’ turn at the barber’s, it is clearly a tradition that is taken very seriously. For the record Kiss me a lot The fact that a kiss is not just a kiss was demonstrated by almost 40,000 people who had gathered in the Zócalo, one of the world’s largest city squares in Mexcio City, Mexico, on February 14, 2009. They accepted the bid to break the world record for the most people kissing simultaneously and, … kissed goodbye to Britain’s accolade. The kiss-off “Besame Mucho”, or “Kiss Me a Lot”, organized by the government of Mexico City and the mayor Marcelo Ebrard, also had an ulterior motive: to bill as a mass protest against the soaring violence toward women and against drugs. Although the public display of affection initially caused some discontent among certain political opponents, the public outcry swept it out. Needless to say, they embraced the idea! 20 CONNECTIONS Marry me a lot There have been cases where couples get married, get divorced and re-marry the very same partner again or seem to have a special penchant for picking new ones over and over again (like Liz Taylor and Richard Burton). In the case of Lauren Lubeck Blair and David E. Hough Blair of Tennessee, USA, however, it is a different story. They married each other for the 83rd time on August 16, 2004, at the Lighthouse Lounge at the Boardwalk Hotel and Casino, Las Vegas, Nevada, USA! The adoring couple first tied the knot in 1984 and since then have exchanged vows in the USA, UK, and Dutch Antilles. They say that they just love assuring each other of their love. Probably, they also do not mind holding the record in the highest number of marriage vow renewals belonging to the same couple. The latest Oiltanking Antwerp, Ghent and Terneuzen family day in Belgium was captured in a special way. While about 150 colleagues painted the German Movie Park in Gladbeck red, the 80 children also had fun. Inspired by an Oiltanking brochure, every child created his/her own drawing of “Oiltanking worldwide” using their imagination and the special children’s paint provided. The results were so impressive that, later on, the puzzle parts were glued together to form one big drawing. Measuring three by two meters, the marvelous masterpiece can now be admired on the entrance wall at Oiltanking Stolthaven Antwerp. Puzzled? The family day Time to draw (near). CONNECTIONS 21 G oo - G oo ' s G oo - G oo ' s Peek-a-boo There’s no way that we’re going to hide our little OT-newcomers for long. Have a look and find out who’s who! Matthew James Heather, OT Houston, and Chris Padilla announced the birth of their son on January 31, 2008. Victor Raphael Liesel Weisser, OT Germany, and Michael were greeted by their cute little son on May 20, 2008. Arinjay Amol Manekar Amol N. Manekar, Indian Oiltanking, and his wife Anagha Amol Manekar became happy parents on August 14, 2008. Eva Isabelle and Frank RoelsMattheeuws, OT Ghent, received a sweet addition to the family on December 30, 2008. Sarah Sirena Joel Stein, OT Beaumont, and Lora Sirena had a cute little baby girl on October 19, 2007. Klara Erik Bogaert, OT Ghent, and his wife Veronique Moorkens were over the moon with the birth of their daughter on August 17, 2008. 22 CONNECTIONS Tomas Marcela Domecq, Puerto Rosales Terminal, and Guillermo Martin announced the birth of their son on April 7, 2008. Emilia A sweet little daughter was born to Eeva-Mari, OT Kotka, and Petri Lantta on August 22, 2008. LIU Ye Ming LIU Xiaocheng, OT Nanjing, and his wife XU Wei had a cute baby girl on April 8, 2008. Cambry Grace What a wonderful start to the New Year for Casey and Curtis Stafford, OT Beaumont, when their daughter was born on December 31, 2008. Nathan Alyn “Waived hello“ to his parents Aisha and David Fuentes, OTTC, on July 18, 2008. Jacob Kent Additional men-power for Pam and Greg Halstead, OTTC, since July 4, 2008. Andrew Dung Aaron Bergeron, OT Beaumont, and Phuong Nguyen became the proud parents of a son, who was born on October 16, 2008. Shaurya This cute little fellow, born on April 8, 2008, is the son of Snehashish Chatterjee, OT Odfjell Oman, and his wife Shumi. Senna Simoon and Matthijs Post, OT Amsterdam, became proud parents on August 14, 2008. Gabriel Alejandro Loved by his brother Eduardo as well as by his parents Ana Aldez and Javier del Olmo, OT Mexico, since October 15, 2008. Ava Jen What a lovely “doll” was born on November 10, 2008, to Jen and Chase Hall, OTTC. Conner Allen This cute little fellow was born to Wendi and Cole Parrish, OTTC, on May 12, 2008. Lea Luisa Katrin and Christoph Franke, OT Germany, received a very special Christmas present on December 24, 2008. Hannah Nele en Pieter de Grauwe, OT Ghent, could welcome their daughter on July 2, 2008. rishabh Nidhi and Jay Saigal, Indian Oiltanking, are happily in a threesome since the birth of their son on May 17, 2008. Manuel His sister as well as his parents Julieta and Hernan Pirchio, Puerto Rosales Terminal, care a lot for him since August 15, 2008. Brith Astrid and Imret Juergenson, OT Tallinn, announced the birth of their daughter on December 1, 2008. Garrick Spencer II A precious son and heir for Sheena and Garrick Wydermyer, OTTC, born on April 24, 2008. CONNECTIONS 24 READER’S CORNER ... and action! Try to solve our riddle and don’t miss the chance to win! Please send your entries to: connections@oiltanking.com, or contact us by post:Oiltanking GmbH, connections Team, Admiralitaetstrasse 55, 20459 Hamburg, Germany or by fax: +49(0)40 370 99 499. CONGRATULATIONS Quiz solution The solutions for our last quiz were just masterly! Drawn from the many correct entries, our lucky winner is Anil Raheja, Oiltanking Odfjell Terminals & Co. LLC, who will receive an Oiltanking relaxation set. He knew that the master and his assistant would need two hours and 24 minutes if they worked together. Warm thanks go out to all the participants. Try out our new quiz — we are sure this one will be much more interesting than just watching paint dry. NEW QUIZ Food for thought It is time to put on your thinking caps again! Try to find out the right numbers for our Sudoku puzzle and maybe you will be our next lucky winner and receive an Oiltanking ice-box; after all, the first BBQ of the season is just around the corner! Good luck! 5 3 8 8 3 1 4 6 9 3 1 That‘s cool! When things start heating up: the Oiltanking ice-box. 5 9 8 3 8 2 6 5 3 2 6 4 2 5 7 5 1 9 5 CONNECTIONS 25 Binding power Countless “locks of love” hang on the wall of the ground terrace attached to the Seoul Tower on Mount Namsan in central Seoul, South Korea. Here, after exchanging vows to never separate, sweethearts throw away the keys in the hope that it will seal their eternal love. Standing on top of the 262-meter high mountain some 480 meters above sea level, the tower is definitely the perfect venue for lofty promises. The only thing that remains is the key question as to just how effective the locks’ binding powers really are. IMPRINT connections Vol. 21/1/2009 Published by Oiltanking GmbH, Corporate Center, Admiralitaetstrasse 55, 20459 Hamburg, Germany, www.oiltanking.com, Telephone +49- 40- 370 99 485, Fax +49- 40- 370 99 499 E-Mail connections@oiltanking.com Coordinator Gabi Wuestenberg, Manager Communications Editor Renate Eijkholt Design raz design Print V.I.G. Druck & Media GmbH, Hamburg Published 3 times a year Copy Deadline: vol 21/2 10.06.2009 L ast but not L east