Annual Report 2012 - 2013

Transcription

Australian Greek Welfare Society
Annual Report 2012-2013
VISION STATEMENT
To be a leading Australian-Greek
community services agency in
Australia
STATEMENT OF PURPOSE
To empower members of the
Australian-Greek community to
reach their full potential.
This will be achieved by undertaking service provision, advocacy,
policy development and research
in an innovative, culturally and
linguistically appropriate manner.
Australian Greek Welfare Society 2013 ©
An electronic version of this report is available at www.agws.com.au
ANNUAL
REPORT
2012 - 2013
CONTENTS
President’s Report
4
CEO’s Report
8
Board, Staff and Volunteers
12
Planned Activity Groups
16
Supported Access Project
19
Volunteers Program
20
Respite Program – In-home & Recreational
22
Community Aged Care Packages
23
Brokered Services Program
23
Workforce Development Program
23
AGWS Training – Computer Classes
25
Family and Relationship Service 26
Healthy Ageing for Australian Greeks Project
29
Generalist Casework Services
31
Migration Agent Information and Referral Service
31
AGWS Greek Legal Information and Referral Service
31
Funded Projects 2012 - 2013
32
Health Conditions Support Grant Program
33
Greek Cardiac Program
35
Alpha Children’s Centre
36
Business and Program Development
38
AGWS 2013 Charity Drive
41
AGWS 3XY Radiothon Donors
42
Financial Statements
47
AGWS Annual Report 2012 - 2013
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PRESIDENT’S REPORT
It is with great pride that I present the 2012-2013 annual
report of Australian Greek Welfare Society (AGWS) the
first since being elected President in late 2012. It has been
a very productive and rewarding period with significant
new funding and growth in programs and services.
This period has also been characterized by a considerable demand for services by the large number of the elder
members of our community and by people who are newly
arrived to Australia due to the regrettable financial crisis
which is confronting Greece.
This year the Board together with Senior Management,
has undertaken an extensive strategic review process,
firstly by taking stock to see how we have performed
over the last period 2008-2013 and to also determine the
priorities for the next period. Some significant achievements are noteworthy to be recorded for the 2008-13
strategic planning
cycle:
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The demand for services from AGWS by the community,
far outstrips capacity. AGWS has therefore continued
with the dual model of providing services directly but also
working in collaboration with generalist service providers
to ensure their practices and programs are able to serve
people from Culturally and Linguistically Diverse Communities (CALD) including Greek speaking people accessing
their services. In this regard, AGWS is very much an active
part of the wider community services sector, actively
engaged in creating sustainable partnerships with other
key agencies to meet the needs and demand for services
by the Greek speaking community.
This is the 41st annual report and the role and relevance
of AGWS continues to parallel those of the community it
is charged by its constitution to serve. AGWS continues
to ensure that it stays close to the community and seeks
feedback about its services and programs by conducting
seminars, forums and surveys across all areas of operation. This essential feedback has helped AGWS to develop
and implement programs in a manner that is culturally
and linguistically appropriate and has provided a solid
evidence based platform for advocacy to the local, state
and federal governments.
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Significant upgrade in the administrative, technological and financial systems.
Successful allocation of additional resources and recruitment of positions to augment the infrastructure
mechanisms of AGWS.
Extension of the building at Union St Brunswick to a
create purpose built centre for the frail elderly and
the finalisation of the complete refurbishment of
head office space for staff.
Achievement of the highest quality audits across all
areas of operation by external auditors.
Considerable growth in the Fee for Service Respite
Care Brokerage Program now trading at 1.2 million
turn-over per annum. There are now formal contracts, with 47 different organisations, purchasing
services under agreement, from AGWS.
Doubling of overall revenue thus enabling AGWS to
provide services to a wider group within the community.
Expansion of key partnerships with a wide a range of
other agencies and peak bodies.
Diversification of the workforce including recruitment of people newly arrived from Greece, ensuring
language and cultural relevance in service provision.
In moving forward ,an extensive review has been undertaken involving all levels of AGWS which culminated at a
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special retreat of the Board of Directors and Senior
Management ,where it was determined that a number
priorities will be strongly pursued for the period of 20142020. Specifically, in brief, these will be:
1. Generation of cash reserves for discretionary service
delivery.
2. Governance & management including transition and
succession.
3. Branding and marketing.
4. Independence, partnerships and collaborations.
5. Workforce development.
6. Evidence based lobbying, advocacy and research.
7. Service growth and service location review.
The next few years will no doubt provide challenges.
More importantly there will be opportunities to implement the AGWS vision in servicing the Greek speaking
community and extending services to as many people as
possible.
In concluding this report I would like to take the opportunity to acknowledge and warmly thank all levels of government, local state and federal, for their encouragement
and financial support of the work of AGWS.
I also thank the Greek media including Neos Kosmos, The
Greek media Group, SBS and 3ZZZ for their continued
support of AGWS aiding the essential communication
with the Greek community.
Special mention and thanks is due to the AGWS volunteers, without whom we would not be able to reach the
most vulnerable and isolated members of our community
both in their home and in residential aged care facilities.
I acknowledge the valuable contribution of my fellow
Board members to the governance of AGWS and thank
each and every one for their time and contribution over
the last year. It is also important that I acknowledge the
stewardship and tireless efforts of our immediate past
President Mr Nicholas Katris.
Finally, and most importantly, the Board and I acknowledge the outstanding hard work of our CEO Voula Messimeri. Voula’s commitment to and leadership of AGWS
and her staff is of great support to the Board and the
President in particular. Voula’s commitment and excellent work is matched by the outstanding efforts of her
management team, and her staff. The future of AGWS
remains in good hands.
George Spiliotis
PRESIDENT
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ΑΝΑΦΟΡΑ ΠΡΟΕΔΡΟΥ
Με μεγάλη υπερηφάνεια σας παρουσιάζω την
ετήσια έκθεση 2012-2013 της Αυστραλό-Ελληνικής
Κοινωνικής Πρόνοιας (Australian Greek Welfare Society (AGWS), η οποία είναι η πρώτη από τότε που
ελέγχθηκα Πρόεδρος, στα τέλη του 2012. Ήταν μια πολύ
παραγωγική και επικερδής περίοδος με σημαντική νέα
χρηματοδότηση και ανάπτυξη των προγραμμάτων και
των υπηρεσιών.
Επίσης, η περίοδος αυτή έχει χαρακτηριστεί από τη
μεγάλη ζήτηση για υπηρεσίες από ένα μεγάλο αριθμό
ηλικιωμένων μελών της κοινότητάς μας και από τα νέοαφιχθέντα άτομα στην Αυστραλία, λόγω της θλιβερής
οικονομικής κρίσης που αντιμετωπίζει η Ελλάδα.
Η ζήτηση της κοινότητας για υπηρεσίες από την AGWS
υπερέβη τη δυνατότητά της. Ως εκ τούτου, η AGWS
συνέχισε με διπλό μοντέλο να παρέχει υπηρεσίες
άμεσα, αλλά και σε συνεργασία με γενικούς φορείς
παροχής υπηρεσιών, για να διασφαλιστεί το ότι οι
πρακτικές και τα προγράμματά τους είναι σε θέση
να εξυπηρετήσουν τα άτομα από Πολιτιστικές και
Γλωσσικά Ποικιλόμορφες Κοινότητες (Culturally and
Linguistically Diverse Communities (CALD), στα οποία
συμπεριλαμβάνονται τα ελληνόφωνα άτομα που
έχουν πρόσβαση στις υπηρεσίες τους. Όσον αφορά
αυτό, η AGWS, είναι ένα πάρα πολύ ενεργό μέρος του
ευρύτερου τομέα παροχής κοινοτικών υπηρεσιών,
δεσμευόμενη ενεργά στη δημιουργία βιώσιμων
εταιρικών σχέσεων με άλλους βασικούς οργανισμούς,
για την κάλυψη των αναγκών και των απαιτήσεων για
υπηρεσίες της ελληνόφωνης κοινότητας.
Αυτή είναι η 41η ετήσια έκθεση και ο ρόλος και η
αρμοδιότητα της AGWS εξακολουθεί να βαδίζει
παράλληλα με αυτές της κοινότητας την οποίαν,
σύμφωνα με το καταστατικό της, είναι υποχρεωμένη
να εξυπηρετεί. Η AGWS, συνεχίζει να διασφαλίζει το
ότι παραμένει δίπλα στην κοινότητα και ζητά τα σχόλιά
της, σχετικά με τις υπηρεσίες και τα προγράμματά
της διεξάγοντας σεμινάρια, φόρουμ και έρευνες, σε
όλους τους τομείς λειτουργίας. Αυτά τα ουσιαστικά
σχόλια έχουν βοηθήσει την AGWS να αναπτύξει και να
εφαρμόσει προγράμματα, ώστε να είναι πολιτιστικά
και γλωσσικά κατάλληλα, και παρείχε μια πλατφόρμα
βασιζόμενη σε αδιάσειστα στοιχεία για συνηγορία
στην τοπική, στην πολιτειακή και στην ομοσπονδιακή
κυβέρνηση.
Φέτος, το Διοικητικό Συμβούλιο μαζί με τα Ανώτερα
Διοικητικά Στελέχη, διεξήγαγε μια εκτεταμένη
διαδικασία αναθεώρησης της Στρατηγικής,
υπολογίζοντας πρώτα το πώς διενεργήσαμε κατά τη
διάρκεια της τελευταίας περιόδου του 2008-2013,
και επίσης καθόρισε τις προτεραιότητες για την
επόμενη περίοδο. Μερικά σημαντικά επιτεύγματα
αξίζει να καταγραφούν στον κύκλο στρατηγικής του
προγραμματισμού 2008-13:
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Σημαντική αναβάθμιση των διοικητικών,
τεχνολογικών και οικονομικών συστημάτων.
Επιτυχής κατανομή επιπρόσθετων πόρων
και πρόσληψης θέσεων για την αύξηση των
μηχανισμών υποδομής της AGWS.
Επέκταση του κτιρίου στο Union St Brunswick,
για τη δημιουργία ενός ειδικά κατασκευασμένου
κέντρου για ευπαθείς ηλικιωμένους, και
ολοκλήρωση της πλήρους ανακαίνισης του χώρου
των κεντρικών γραφείων για το προσωπικό.
Επίτευξη υψηλής ποιότητας ελέγχου, σε όλους τους
τομείς λειτουργίας, από εξωτερικούς ελεγκτές.
Σημαντική αύξηση στο Πρόγραμμα Τελών για
Υπηρεσίες Διαμεσολάβησης για την παροχή
Ανακουφιστικής Φροντίδας ( Fee for Service Respite Care Brokerage Program) με διαπραγμάτευση,
αυτή τη στιγμή οι εισπράξεις ανέρχονται στα 1,2
εκατομμύρια δολάρια, ανά έτος. Υπάρχουν αυτή τη
στιγμή επίσημες επικοινωνίες με 47 διαφορετικούς
οργανισμούς, αγοράζοντας υπηρεσίες από την
AGWS, κατόπιν συμφωνίας.
Ο διπλασιασμός των συνολικών εσόδων έδωσε τη
δυνατότητα στην AGWS να παρέχει υπηρεσίες σε
μια ευρύτερη ομάδα εντός της κοινότητας.
Επέκταση των βασικών συνεργασιών με μια ευρεία
ποικιλία άλλων φορέων παροχής υπηρεσιών και
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κορυφαίων οργανισμών.
Διαφοροποίηση του εργατικού δυναμικού
συμπεριλαμβανομένη η πρόσληψη νέο-αφιχθέντων
ατόμων από την Ελλάδα, διασφαλίζοντας τη
γλωσσική και πολιτιστική σχετικότητα με την
παροχή υπηρεσίας.
Για τον καθορισμό της πορείας της AGWS, διεξήχθη
μια εκτεταμένη επισκόπηση με τη συμμετοχή όλων
των επιπέδων της AGWS, η οποία κορυφώθηκε σε
ένα ειδικό καταφύγιο από τα μέλη του Διοικητικού
Συμβουλίου και από τα Ανώτερα Διοικητικά Στελέχη,
όπου καθορίστηκε ένας αριθμός προτεραιοτήτων που
θα επιδιωχθούν ενεργά για την περίοδο του 2014-2020.
Συγκεκριμένα, συνοπτικά, αυτές θα είναι οι εξής:
1. Παραγωγή ταμειακών αποθεμάτων για διακριτική
παράδοση υπηρεσιών.
2. Διακυβέρνηση και διοίκηση συμπεριλαμβανόμενες
η μετάβαση και η διαδοχή.
3. Σήμανση και προώθηση υπηρεσιών.
4. Ανεξαρτησία, συνεταιρισμοί και συνεργασίες.
5. Ανάπτυξη εργατικού δυναμικού.
6. Άσκηση πίεσης που θα βασίζεται σε αποδεικτικά
στοιχεία, συνηγορία και έρευνα.
7. Ανάπτυξη υπηρεσιών και αναθεώρηση της
τοποθεσίας των υπηρεσιών.
Δεν υπάρχει αμφιβολία ότι τα επόμενα δύο έτη θα
παρουσιάσουν προκλήσεις. Το πιο σημαντικό είναι ότι
θα υπάρξουν ευκαιρίες να εφαρμοστεί το όραμα της
AGWS, το οποίο είναι η εξυπηρέτηση της ελληνόφωνης
κοινότητας και η επέκταση των υπηρεσιών της, σε όσο
το δυνατόν περισσότερα άτομα.
Ολοκληρώνοντας την παρούσα έκθεση θα ήθελα
να λάβω αυτήν την ευκαιρία να αναγνωρίσω και να
ευχαριστήσω θερμά όλα τα επίπεδα της κυβέρνησης,
την τοπική, την πολιτειακή και την ομοσπονδιακή
κυβέρνηση, για την ενθάρρυνσή τους και την
οικονομική υποστήριξη του έργου της AGWS.
Επίσης, ευχαριστώ τα Ελληνικά Μέσα Ενημέρωσης
συμπεριλαμβανομένων η εφημερίδα «Νέος Κόσμος, η
«Ομάδα Ελληνικών Μέσων Ενημέρωσης», το SBS και το
3ZZZ, για τη συνεχή υποστήριξη της AGWS, βοηθώντας
την ουσιαστική επικοινωνία με την ελληνική κοινότητα.
Οφείλω να αναφέρω και ευχαριστήσω ιδιαιτέρως
τους εθελοντές της AGWS, χωρίς τους οποίους
δεν θα μπορούσαμε να φθάσουμε στα πιο ευπαθή
και απομονωμένα μέλη της κοινότητάς μας, τόσο
στα σπίτια τους όσο και στα ιδρύματα φροντίδας
ηλικιωμένων.
Αναγνωρίζω την πολύτιμη συνεισφορά των
συναδέλφων μου, των μελών του Διοικητικού
Συμβουλίου για τη διακυβέρνηση της AGWS, και
ευχαριστώ κάθε έναν ξεχωριστά για το χρόνο και την
συνεισφορά τους κατά τη διάρκεια του τελευταίου
έτους. Είναι επίσης σημαντικό να αναγνωρίσω την
επιστασία και τις ακούραστες προσπάθειες του
πρόσφατα απερχόμενου Προέδρου κ. Νικολάου Κατρή.
Τέλος, και το σημαντικότερο, το Διοικητικό Συμβούλιο
και εγώ αναγνωρίζουμε το εξαιρετικά δύσκολο
έργο της Διευθύνουσάς μας Συμβούλου κ. Βούλας
Μεσσημέρη. Η δέσμευση της κ. Βούλας με την AGWS
και η ηγεσία της AGWS, και του προσωπικού της, είναι
μεγάλη υποστήριξη για το Διοικητικό Συμβούλιο και για
τον Πρόεδρο ιδιαίτερα. Η δέσμευση της κ. Βούλας και
το εξαιρετικό της έργο, συνδυάζονται με τις εξαιρετικές
προσπάθειες της ομάδας των διοικητικών στελεχών και
του προσωπικού της. Το μέλλον της AGWS παραμένει
σε καλά χέρια.
Γεώργιος Σπηλιώτης
ΠΡΟΕΔΡΟΣ
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CEO’S REPORT
I am happy to report that Australian Greek Welfare Society (AGWS) has had a very productive year in the financial period of 2012-2013, with all areas of operation fully
engaged in the work of delivering services to the community, underpinned equally by quality and passion.
Testament to the pursuit of quality was the fact that
AGWS was audited under the Community Care Standards and was ranked as Outcome 1 meeting all the 18
standards. These audits were undertaken by the Department of Health and Ageing and by Australian Healthcare
Associates on behalf of the State Department of Health.
AGWS and all staff involved should be rightly proud of
this ranking. I take this opportunity to thank everyone
who worked hard to attain and uphold this standard in
our systems and service delivery.
Key amongst the themes pursued over the previous year
has been the expansion of programs through vigorous
submission writing and growth of the fee for service operation in the respite brokered programs. The other major
challenge has been the need to balance the needs of the
ageing within our community, while attempting to meet
the emerging requirements for settlement of people
newly arrived from Greece.
Special attention is drawn here to a number of achievements that have characterised the delivery of services,
advocacy and community education that Australian
Greek Welfare Society has been engaged with over the
last twelve months. More detail can be found in the body
of this report, highlighting both the successes and challenges that are encountered in the implementation of
programs and services, by each AGWS unit of operation.
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Aged and Disabilities Services
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Respite, Training and Brokered Services.
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The Brokered Service program has continued to grow
and is now utilised by 47 service providers who purchase services from AGWS on behalf of their clients
including home care, personal care, medical escorts,
cooking Greek meals, companionship, socialisation
and overnight emergency respite. A total of 25,000
hours of such services were provided by AGWS in the
last year.
A total of 15,224 hours of in home and recreational
respite care was delivered with funding from the
Commonwealth and State providing much needed
practical aid to carers throughout Melbourne.
35 Commonwealth funded Community Aged Care
Packages were delivered in the East West and Northern regions of Melbourne.
A new position, Senior Co-ordinator Workforce Development was introduced in recognition of the importance of recruiting, training and developing the aged
care workforce capacity to meet current and future
demand.
Computer classes for adults remain very popular and
120 people have participated this year with many
returning to undertake more advanced training in this
area thus significantly enhancing their communication capacity. A total of 1920 hours of training was
delivered over the course of the year.
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The Planned Activity Group (PAG) services were
considerably extended in scope and coverage due to
the successful application for growth funding under
HACC and respite care funded by the federal department of Health and Ageing. A total of 239 clients
participated in the PAG programs. AGWS delivered
63,198 hours of services to frail older people and also
to younger people with disabilities.
Particular attention was devoted to working with
younger people with disabilities at the PAG
Programs in Clayton and Brunswick with the introduction of new skill development via technology.
Through the Volunteer programs state and federally
funded, AGWS delivered over 10,000 hours of companionship and support to isolated elderly in their
homes and also in residential aged care facilities.
Heartfelt thanks and special acknowledgements are
extended to our dedicated volunteers for their time
patience and generosity.
The Access and Support Program funded under
HACC, has continued to provide essential information, referral and linking supper to individual and
families in their quest to navigate the complex aged
care landscape. 341 individuals were assisted to access appropriate services in the last year many people
presenting with multiple and complex care needs.
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Family and Community Services
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A total of 1300 contacts were made with individuals seeking casework services with presenting issues
increasingly centred on financial support, aged and
health concerns. Additionally via the Family Relationships Service AGWS provided specialist programs to
265 clients.
The free AGWS Migration Agent Information and Referral Service provided by bilingual volunteer agents
offered information on visas and immigration law
to 123 newly arrived people from Greece. We thank
the migration agents for their invaluable services.
Equally, thanks are also extended to the volunteer
solicitors for providing free legal information and advice to 50 clients over the last year through the AGWS
Greek Legal Information and Referral Service.
The cardiac programs in Brunswick and the Oakleigh
have now serviced over 400 people since their commencement ensuring that people with serious heart
problems have access to critical post-medical intervention rehabilitation. We thank Uniting Care for their
partnership in the delivery of the Oakleigh cardiac
program.
A special state funded program has been initiated
to provide support to people with chronic diseases
and in particular heart, cancer and diabetes as well as
establish peer support structures.
The long standing AGWS Alpha Children’s centre continues to offer quality bilingual and multicultural care
to children and their families in Richmond and the
surrounding districts. This year the centre provided
care to 86 children and their families.
910 individual client contacts were recorded by the
Commonwealth funded Healthy Ageing for Australian
Greeks Project, a key program that promoted health
literacy, information re aged care options and support
to carers.
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and warmly thank all who have donated via the radiothon, Easter raffle and other activities throughout the
year.
A combined amount of over $100,000 has been
raised over the last year therefore making it possible
to employ two social workers to provide one to one
help to individuals and families, older and people who
are newly- arrived from Greece.
In addition, I take this opportunity to acknowledge
the productive efforts of Anthoula Paraskeva, who
once again, raised close to $10,000 to help families in
need.
In concluding my report, I extend my thanks to each and
every member of the Board of Directors for their guidance and support of me in my role and their valued input
to the strategic positioning of the organisation at a time
of transition and change within the community that we
aim to serve. In particular, I register my thanks to our new
President George Spiliotis, for his diligence and unstinted
advice and support over the last year.
Special mention and thanks to our senior management
team, for the leadership of each of their unit of work and
dedication to their positions over the year: Tina Douvos
Deputy Director and Family and Community Services
Manager, Maria Bellos Finance and Human Resources
Manager, Stelios Piakis Aged and Disabilities Manager,
John Lioupas Business and Program Development Manager and Nikki Efremidis Co-ordinated Care and Training
Manager.
Finally, I wish to thank all our dedicated and hardworking
staff and volunteers for their great contributions in making AGWS such a vibrant and responsive organisation, an
organisation that truly exists first and last for the wellbeing of our clients and the community.
Fundraising
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The raising of discretionary funds remains a key
requirement for AGWS as we attempt to meet the
needs of the community where no funding is provided by government. I therefore fully acknowledge
Voula Messimeri AM
CEO
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ΑΝΑΦΟΡΑ ΔΙΕΥΘΥΝΤΡΙΑΣ
Βρίσκομαι στην ευχάριστη θέση να αναφέρω ότι η
Αυστραλό-Ελληνική Κοινωνική Πρόνοια είχε ένα πολύ
παραγωγικό έτος εντός της οικονομικής περιόδου
2012-2013, με όλους τους τομείς λειτουργίας πλήρως
δεσμευμένους στο έργο παράδοσης υπηρεσιών στην
κοινότητα, υποστηριζόμενη εξ ίσου από την ποιότητα
και το πάθος.
Η απόδειξη για την επιδίωξη της ποιότητας ήταν το
γεγονός ότι η Πρόνοια υποβλήθηκε σε λογιστικό έλεγχο
από τα Πρότυπα Κοινοτικής Φροντίδας και κατατάχθηκε
ως Αποτέλεσμα 1, καλύπτοντας όλα τα 18 πρότυπα.
Αυτοί οι λογιστικοί έλεγχοι διεξάχθηκαν από το
Υπουργείο Υγείας και Γήρανσης και από τους Συνεργάτες
Υγειονομικής Περίθαλψης Αυστραλίας, εκ μέρους του
Υπουργείου Υγείας της Πολιτείας. Η Πρόνοια, και όλο το
προσωπικό που συμμετείχε θα πρέπει να είναι δικαίως
υπερήφανοι γι αυτήν την κατάταξη. Λαμβάνω αυτήν
την ευκαιρία, να ευχαριστήσω όλους όσους εργάστηκαν
σκληρά για την επίτευξη και τη διατήρηση αυτού
του προτύπου στο σύστημα και στην παράδοση των
υπηρεσιών μας.
Τα βασικά μεταξύ των θεμάτων που επιδιώχτηκαν
κατά τη διάρκεια του περασμένου έτους ήταν η
επέκταση των προγραμμάτων, μέσω έντονης υποβολής
αιτήσεων και αύξησης των τελών για τη λειτουργία
των υπηρεσιών στα προγράμματα διαμεσολάβησης
για την παροχή ανακουφιστικής φροντίδας. Η άλλη
μεγάλη πρόκληση ήταν η ανάγκη να εξισορροπήσουμε
τις ανάγκες γήρανσης εντός της κοινότητάς μας,
καθώς προσπαθούσαμε να καλύψουμε τα αιτήματα
εγκατάστασης για τα νέο-αφιχθέντα άτομα από την
Ελλάδα.
Δίδεται ιδιαίτερη βαρύτητα εδώ σε έναν αριθμό από
επιτεύξεις που χαρακτήρισαν την παράδοση των
υπηρεσιών, τη συνηγορία και την κοινοτική εκπαίδευση
που έχει ασχοληθεί η Πρόνοια κατά τη διάρκεια των
τελευταίων δώδεκα μηνών. Μπορείτε να βρείτε
περισσότερες λεπτομέρειες στο κύριο μέρος αυτής της
έκθεσης, το οποίο τονίζει τόσο τις επιτεύξεις όσο και
τις προκλήσεις που ανέκυψαν από την εφαρμογή των
προγραμμάτων και των υπηρεσιών, σε κάθε μία μονάδα
λειτουργίας της Πρόνοιας.
•
•
•
Υπηρεσίες Φροντίδας Ηλικιωμένων και Αναπηρίας
•
•
•
Υπηρεσίες Ανακουφιστικής Φροντίδας, Εκπαίδευσης
και Διαμεσολάβησης.
•
•
Το πρόγραμμα Υπηρεσιών Διαμεσολάβησης
εξακολουθεί να αναπτύσσεται και αυτή τη στιγμή
χρησιμοποιείται από 47 φορείς παροχής υπηρεσιών,
οι οποίοι αγοράζουν υπηρεσίες από την Πρόνοια, εκ
μέρους των πελατών τους, συμπεριλαμβανομένων
οικιακή φροντίδα, προσωπική φροντίδα, συνοδεία
σε ιατρικά ραντεβού, μαγείρεμα ελληνικών
γευμάτων, συντροφικότητα, κοινωνικοποίηση
και ολονύκτια ανακουφιστική φροντίδα έκτακτης
ανάγκης. Συνολικά, έχουν παραχθεί από την
Πρόνοια 25.000 ώρες τέτοιου είδους υπηρεσίες το
περασμένο έτος.
Συνολικά, έχουν παραδοθεί 15.224 ώρες οικιακής
και ψυχαγωγικής ανακουφιστικής φροντίδας
με χρηματοδότηση από την Κοινοπολιτεία και
την Πολιτεία, παρέχοντας την τόσο αναγκαία
πρακτική βοήθεια σε φροντιστές, σε ολόκληρη τη
Μελβούρνη.
Έχουν παραδοθεί 35 Κοινοτικά Πακέτα Φροντίδας
Ηλικιωμένων στις Ανατολικές, Δυτικές και
Βόρειες περιοχές της Μελβούρνης, τα οποία
χρηματοδοτήθηκαν από την Κοινοπολιτεία.
Έχει εισαχθεί μια καινούργια θέση Ανώτερου
Συντονιστή Ανάπτυξης Εργατικού Δυναμικού, σε
αναγνώριση της σημαντικότητας της πρόσληψης
προσωπικού, της εκπαίδευσης και της ανάπτυξης
των ικανοτήτων του προσωπικού φροντίδας
ηλικιωμένων, για την κάλυψη των τωρινών και των
μελλοντικών απαιτήσεων.
Τα μαθήματα ηλεκτρονικών υπολογιστών για
ενήλικους παραμένουν πολύ δημοφιλή και
στα οποία συμμετείχαν φέτος 120 άτομα, όπου
πολλοί από αυτούς ξαναγύρισαν να λάβουν μια
πιο προηγμένη εκπαίδευση σε αυτόν τον τομέα,
ενισχύοντας έτσι σημαντικά τη δική τους ικανότητα
επικοινωνίας. Συνολικά, έχουν παραδοθεί 1.920
ώρες εκπαίδευσης κατά τη διάρκεια του έτους.
•
Οι υπηρεσίες Ομάδων Προγραμματισμένων
Δραστηριοτήτων (PAG) έχουν σημαντικά επεκταθεί,
όσον αφορά το πεδίο εφαρμογής και κάλυψης,
λόγω της επιτυχούς αίτησης για αύξηση της
χρηματοδότησης, σύμφωνα με τις Οικιακές και
Κοινοτικές Υπηρεσίες (HACC) και την ανακουφιστική
φροντίδα, οι οποίες χρηματοδοτήθηκαν από το
Ομοσπονδιακό Υπουργείο Υγείας και Γήρανσης.
Συνολικά, συμμετείχαν 239 πελάτες στα
προγράμματα του PAG. Η Πρόνοια, παρέδωσε
63.198 ώρες υπηρεσίας σε ευπαθή ηλικιωμένα
άτομα, καθώς επίσης, σε νεαρά άτομα με
αναπηρίες.
Δόθηκε ιδιαίτερη προσοχή στην εργασία με νεαρά
άτομα με αναπηρίες στα προγράμματα του PAG,
στο Clayton και στο Brunswick, με την εισαγωγή
ανάπτυξης νέων δεξιοτήτων, μέσω τεχνολογίας.
Μέσω των Εθελοντικών Προγραμμάτων, που
χρηματοδοτήθηκαν από την πολιτεία και την
ομοσπονδία, η Πρόνοια, παρέδωσε πάνω από
10.000 ώρες συντροφικότητας και υποστήριξης σε
απομονωμένους ηλικιωμένους στα σπίτια τους και
σε ιδρύματα φροντίδας ηλικιωμένων. Οι εγκάρδιες
και ιδιαίτερες ευχαριστίες επεκτείνονται στους
αφοσιωμένους μας εθελοντές για το χρόνο, την
υπομονή και τη γενναιοδωρία τους.
Το πρόγραμμα Πρόσβασης και Υποστήριξης που
χρηματοδοτήθηκε από το HACC, εξακολουθεί να
παρέχει ουσιαστικές πληροφορίες και παραπομπή,
συνδέοντας και βοηθώντας τα άτομα και τις
οικογένειες στην προσπάθειά τους να περιηγηθούν
το πολύπλοκο τοπίο φροντίδας ηλικιωμένων.
Έχουν βοηθηθεί 341 άτομα με την πρόσβαση
σε κατάλληλες υπηρεσίες, κατά τη διάρκεια
του τελευταίου έτους, και πολλοί από αυτούς
11
παρουσίαζαν πολλαπλές και πολύπλοκες ανάγκες
φροντίδας.
Οικογενειακές και Κοινοτικές Υπηρεσίες
•
•
•
•
•
•
Συνολικά, έγιναν 1.300 επικοινωνίες με άτομα
που ζητούσαν υπηρεσίες διαχείρισης υποθέσεων,
παρουσιάζοντας θέματα που ολοένα και
περισσότερο επικεντρώνονταν στην οικονομική
υποστήριξη, σε ανησυχίες σχετικά με την υγεία
και τους ηλικιωμένους. Επιπρόσθετα, μέσω της
Υπηρεσίας Οικογενειακών Σχέσεων, η Πρόνοια,
παρείχε εξειδικευμένα προγράμματα για 265
πελάτες.
Η δωρεάν Υπηρεσία Πληροφοριών και Παραπομπής
Πρακτόρων Μετανάστευσης της Πρόνοιας,
παρέχεται από δίγλωσσους εθελοντές πράκτορες
οι οποίοι παρείχαν πληροφορίες σχετικά με τις
βίζες και τη νομοθεσία μετανάστευσης σε 123 νέοαφιχθέντα άτομα από την Ελλάδα. Ευχαριστούμε
τους πράκτορες μετανάστευσης για τις πολύτιμές
τους υπηρεσίες. Εξ ίσου, τα ευχαριστήριά μου
επίσης επεκτείνονται στους εθελοντές δικηγόρους
για τη δωρεάν παροχή νομικών πληροφοριών και
συμβουλών σε 50 πελάτες κατά τη διάρκεια του
περασμένου έτους, μέσω της Υπηρεσίας Ελληνικών
Νομικών Πληροφοριών και Παραπομπής της
Πρόνοιας.
Τα προγράμματα καρδιακής αποκατάστασης
στο Brunswick και στο Oakleigh έως τώρα έχουν
φροντίσει άνω από 400 άτομα, από την ημέρα της
έναρξής τους, διασφαλίζοντας το ότι τα άτομα με
σοβαρά καρδιακά προβλήματα έχουν πρόσβαση σε
κρίσιμη μετά-ιατρική παρέμβαση αποκατάστασης.
Ευχαριστούμε τον οργανισμό Uniting Care για
την συνεργασία τους με την παράδοση του
προγράμματος καρδιακής αποκατάστασης στο
Oakleigh.
Έχει αρχίσει ένα ειδικό πρόγραμμα, το οποίο
χρηματοδοτείται από την Πολιτεία, για την παροχή
υποστήριξης σε άτομα με χρόνιες παθήσεις και
συγκεκριμένα σε άτομα με καρδιακές παθήσεις,
καρκίνο και διαβήτη, καθώς επίσης καθιερώθηκε
ως δομή υποστήριξης από ομότιμους.
Ο μακροχρόνιος Παιδικός Σταθμός Άλφα της
Πρόνοιας, εξακολουθεί να προσφέρει ποιοτική
δίγλωσση και πολυπολιτισμική φροντίδα σε παιδιά
και στις οικογένειές τους, στο Richmond και στις
γύρω περιοχές. Φέτος, ο παιδικός σταθμός παρέχει
φροντίδα σε 86 παιδιά και στις οικογένειές τους.
Έχουν καταγραφεί 910 επικοινωνίες ξεχωριστών
πελατών από το Πρόγραμμα Υγιεινής Γήρανσης
για Ελληνο-Αυστραλούς που χρηματοδοτείται από
την Κοινοπολιτεία, είναι ένα βασικό πρόγραμμα
που προωθεί την ενημέρωση σε θέματα υγείας,
πληροφορίες σχετικά με τις επιλογές φροντίδας
ηλικιωμένων και υποστήριξη για τους φροντιστές.
Έρανος
• Η αύξηση των διακριτικών κεφαλαίων εξακολουθεί
να παραμένει μια βασική προϋπόθεση για την
Πρόνοια, καθώς προσπαθούμε να καλύψουμε τις
•
•
ανάγκες της κοινότητας εκεί όπου δεν παρέχεται
χρηματοδότηση από την κυβέρνηση. Ως εκ τούτου,
αναγνωρίζω πλήρως και ευχαριστώ θερμά όλους
όσους έχουν κάνει δωρεές, μέσω του Ράδιοεράνου, των Πασχαλινών Λαχείων και των άλλων
δραστηριοτήτων κατά τη διάρκεια του έτους.
Ένα συνδυασμένο ποσόν ύψους άνω των $100.000
δολαρίων έχει συλλεχθεί κατά τη διάρκεια του
τελευταίου έτους, ως εκ τούτου, καθίσταται
δυνατόν να απασχολούμε δύο κοινωνικούς
λειτουργούς για την παροχή ενός προς έναν
βοήθεια, σε άτομα και στις οικογένειές τους, σε
ηλικιωμένα άτομα και σε νέο-αφιχθέντα άτομα από
την Ελλάδα.
Επιπλέον, λαμβάνω αυτήν την ευκαιρία να
αναγνωρίσω τις παραγωγικές προσπάθειες της
Ανθούλας Παρασκευά η οποία, για μια ακόμη φορά,
σύλλεξε το ποσόν ύψους $10.000δολ. περίπου για
να βοηθηθούν οι οικογένειες που έχουν ανάγκη.
Κλείνοντας την έκθεσή μου, επεκτείνω τις ευχαριστίες
μου σε κάθε μέλος του Διοικητικού Συμβουλίου
ξεχωριστά για την καθοδήγηση και την υποστήριξή
τους σε μένα και στο ρόλο μου, και την πολύτιμή τους
συμβολή στη στρατηγική τοποθέτηση του οργανισμού,
την ώρα μετάβασης και αλλαγών εντός της κοινότητας,
την οποία στοχεύουμε να εξυπηρετήσουμε. Ιδιαιτέρως,
εκφράζω τις ευχαριστίες μου στο νέο μας Πρόεδρο κ.
Γιώργο Σπηλιώτη για την επιμέλεια και τις απεριόριστες
συμβουλές, και την υποστήριξή του κατά τη διάρκεια
του τελευταίου έτους.
Ιδιαίτερη αναφορά και ευχαριστίες στην ομάδα των
ανωτέρων μας διοικητικών στελεχών, για την ηγεσία
της κάθε μονάδας του έργου τους και την αφοσίωσή
τους στις θέσεις τους κατά τη διάρκεια του έτους: στην
κ.Τίνα Ντούβου, την Αναπληρώτρια Διευθύνουσα
Σύμβουλο και Διευθύντρια των Οικογενειακών
και Κοινοτικών Υπηρεσιών, στη κ.Μαρία Μπέλλου,
τη Διευθύντρια Οικονομικών και Ανθρωπίνου
Δυναμικού, στον κ. Στέλιο Πιακή, το Διευθυντή της
Μονάδας Ηλικιωμένων και Αναπηρίας, στον κ. Γιάννη
Λιούπα, το Διευθυντή Επιχειρήσεων και Ανάπτυξης
Προγραμμάτων και στην κ. Νίκκη Εφραιμίδου,
τη Διευθύντρια Συντονισμένης Φροντίδας και
Εκπαίδευσης.
Τέλος, θέλω να ευχαριστήσω όλο το αφοσιωμένο και
σκληρά εργαζόμενο προσωπικό και τους εθελοντές
μας, για τις μεγάλες συνεισφορές τους στο να καταστεί
η Πρόνοια ένας τόσο ζωντανός και ανταποκρινόμενος
οργανισμός, ένας οργανισμός που πραγματικά υπάρχει
μόνο και μόνο, για την ευημερία των πελατών μας και
της κοινότητάς μας.
Βούλα Μεσσημέρη ΑΜ
ΓΕΝΙΚΗ ΔΙΕΥΘΥΝΤΡΙΑ
12
BOARD,
STAFF AND
VOLUNTEERS
BOARD OF DIRECTORS
PresidentGeorge Spiliotis
Vice President
Eugenia Grammatikakis
Hon. SecretaryIvy Fatouros-Mimilidis
TreasurerJim Wood
DirectorNicholas Katris
DirectorTheodosios Nomicos
DirectorMagdalena Simonis
CHIEF EXECUTIVE OFFICER
Voula Messimeri AM
DEPUTY DIRECTORTina Douvos-Stathopoulos
ADMINISTRATION / FINANCE / HUMAN RESOURCES
ManagerMaria Bellos
Bookkeeping/Payroll OfficerLillian - Yanli Zhang
Accounts ClerkKaren Genfang Ren
Receptionist/SecretaryAnna Kaloudis
Receptionist/Secretary
Virginia Theocharidou
Receptionist/Secretary RelieverRoulla Contopoulos
Receptionist/Secretary RelieverKaterina Pazios
Receptionist/Secretary Reliever(Volunteer)
Nikoletta Economou
Administration Clerk
Kirsty Gagatsis
BUSINESS & PROGRAM DEVELOPMENT
Manager
John Lioupas
FAMILY & COMMUNITY SERVICES
Manager
Tina Douvos-Stathopoulos
Family CouncillorKia Antoniadis
Case Worker & Health Education Officer Dimitris Bouras
Generalist Case WorkerDimitra Lagoudaki
Community Services Project Officer
Antonios Maglis
Community Services Project Officer
Mary Kolyvas
Project OfficerDina Gerolymou
13
AGWS Board Members, Nicholas Katris,
George Spiliotis & Eugenia Grammatikakis
Ivy Fatouros-Mimilidis, Voula Mesimeri, George
Spiliotis & Spiros Altsas (VMC Deputy Chairperson)
Ivy Fatouros-Mimilidis, Maria Bellos
Maria Vamvakinou MP, Madgalena
Simonos &Sofia Anagnostou.
Virginia Theocharidou, Karen Ren,
Anna Kaloudis, Lillian Zhang &
Roulla Contopoulos
Ivy Fatouros-Mimilidis, Voula Mesimeri, Spiros Altsas, George Spiliotis, Nicholas Katris,
Minister Nick Kotsiras, Maria Vamvakinou MP, Eugenia Grammatikakis, Magdalena Simonis
Tina Douvos, John Lioupas,
Peter Andrinopoulos & Maria Bellos
AGED & DISABILITY SERVICES
ManagerStelios Piakis
Coordinator Volunteers ProgramParaskevi Tsingas
Aged & Disability Services OfficerTanya Beavis
Aged & Disability Services Officer
Anastasia Economou (Locum)
Aged & Disability Services OfficerDina Gerolymou
Aged & Disability Services Officer
Anna Kaloudis (Locum)
Aged & Disability Services OfficerAnthelia Tzanis (Locum)
Aged & Disability Services OfficerAndromahi Xepapadakou (Locum)
Aged & Disability Services OfficerMiltiadis Meliopoulos
Aged & Disability Services OfficerChristine Paraskeva
Supported Access Project OfficerNina Xarhakos
PAG Supervisor
Chris Bellos
PAG Supervisor
Chris Dimokranitis
PAG Supervisor
Foula Moraitis
PAG Supervisor
John Rakkas
PAG Supervisor
Stelios Zoumakis
CO-ORDINATED CARE & TRAINING
Manager
Nikki Efremidis
Senior Coordinator Workforce Development
Niki Matziaris
Team Leader - Respite & Brokered Services
Peter Andrinopoulos
John Mihanetzis
Harriet Serafim
Fotini Zahariou
CACP Officer Marianna Margaritis
CACP Officer Konstantinos Tsakoumis
AGWS Trainer Vicky Pertile
14
COMMUNITY CARE WORKERS
Magdalini Aliferis
Andreas Aloneftis
Hariklia Amanatidou
Sofia Anagnostou
Stavros Andrian
Alexandra Apostolides
Georgia Bakodimas
Maria Bakopoulos
Maria P. Bakopoulos
Vicky Bandelas
Soula Berdenis
Afrodite Boukouris
Angela Bozovitis
Stella Chalkias
Fay Christidis
Paula Christoforou
Andrea Dimitriou
Stella Dimitriadis
Elizabeth Efremidis
Maria Fenner
Joyce Frittolini
Christina Georgandis
Rania Georges
Eugenia Gunaridis
Eve Hadjioannou
Nicki Hatzis
Demetra Ioannou
Helen Ioannou
Irene Ioannou
Nicky Kalfoglou
Loula Karefilakis
Tina Karlos
Chrissoula Katsaros
Lee Kepas
Antonia Kessaridis
Rita Kontopoulou
Helen Kourkoutzelos
Melba Korras-Osianlis
Dimitra Kurubilis
Elefteria Laouta
Maria Lazari
Maria Loe
Cathy Loschiavo
Eleni Lazaropoulos
Niki Manoli
Kanella Mantziava
Antigoni Marangos
Lita Markou
Maria Marmarou
Odysseas Mavroskamnias
Dimitrios Mavroudis
Effie Michalopoulos
Marsha Minas
Fotini Moros
Panorea Padela
Anna Panayides
Anastasia Pantelidou
Voula Papadopoulou
Metaxia Papadopoulos
Angelos Papias
Helen Papageorgiou
Nikolaos Paraskevis
Harry Peidis
Aglaia Petropoulou
Georgia Polydorou
Olga Psyllos
Spiridon Raptis
Ann Rozanitis
Sophie Sarantos
Despina Sergakis
Christina Sofianopoulou
Akindini Stavrianos
Vicky Tavoultzis
Valbona Terolli
Jim Theodorikakos
Betty Titos
Mossi Tountzis
Despina Trimmis
Katerina Tzanerikou
Anthelia Tzanis
Paraskevi Tzimopoulos
Connie Vamvoulidis
Barbara Verginis
Georgios Vrousgos
CHILDREN’S SERVICES
Coordinator
Kalliope Ioannou
Administration
Andriani Kyprianou
Kindergarten Teachers
Nina Belskaya
Kindergarten Teachers
Angela Vidinopoulos
Diploma Children’s Services
Iris Gavrilovics
Anna Giannopoulos
Iqbal Kaur Hayer
Eva Kalatheris
Christina Nteris
Roula Palavras
Certificate III Childcare Worker Alex Paktitis
Joanna Zotos
Greek Program
& Certificate III Childcare Worker Eleni Pirdis
Cook
Vicky Mesarvitis
CASUAL CHILD CARE WORKERS
Ellie Bougiotis
Debbie Dagli
Teena De Rose
Hina Farooq
Ara Beg Ferdous
Chrysanthi Marinopoulou
Quynh Ngo
Dung Nguyen
Zoi Nikolaou
Stamatia Spiliotis
Helen Van Der Stam
15
OUR ACTIVE VOLUNTEERS FROM THE SOCIAL SUPPORT PROGRAM
AND COMMUNITY VISITORS SCHEME
Elena Akathiotou
John Alexopoulos
Stavros Andrian
Irene Andrianakis
Nafsika Andrianakis
Maria Antonopoulos
Vasilis Apostolopoulos
Vicky Arabatzis
Mary Arapoglou
Stavros Arapoglou
Poppy Argyros
Maria Axiotis
Katerina Balasi
Soula Berdenis
Sofia Bitras
Rony Bololias
SophiaBoroboka
ThemisBorobokas
Vicky Bouranis
Toula Bournakas
Irene Bradas
Panagiota Chatzis
Ekaterini Chrysostomou
Con Constandineas
Roulla Contopoulos
Alice Costopoulos
VassilikiCrilis
Irene Dagianda
Angela Dalianis
Poppy Dandris
Dora Diakoumakou
Katerina Dimitropoulos
Eleftheria Drakopoulos
Anna Economidis
Dimosthenis Economidis
Lambrini Efstathiou
GeorgeEfthymiades
Denia Eleftherakis
Theodore Erevnidis
Ana–Maria Espino
Poppy Fokas
Ekaterini Galanakis
Angeliki Galanis
Panagiota Gentis
Ourania Georges
Maria Giamoukoglou
Eleni Giannopoulou
Simela Gigis
Vasilis Ginis
Zaharinia Grapsas
Ekaterini Grigorakis
Agni Hadjipantela
Victoria Hagiefremidis
Nicky Hatzis
Giannoula Hatzivasiliou
Eleni Ianakis
Dana Illiadis
Marlies-Dorthe Johnson
Peter Kalaytzis
Anna Kalioglou
Anna Kaloudis
Kyriaki Kalpouzos
Maria Kantianis
Con Kapouleas
Glykeria Karaiskos
Alexandra Kargiotis
Charalambos Karoumbalis
DimitraKassioras
Georgina Katranis
Vasiliki Katselas
Poppy Kefaloukou
Christina Kiriazis
Dionisios Kiriazis
Ekaterina Klepkas
Eleni Kofteros
DimitrisKokkinis
Aspasia Kolokytha
Athanasia Kondou
George Kondou
Katerina Konstantaras
Soumela Konstantinidis
Garifalia Kordakis
Melpo Korras-Osianlis
Georgina Koulis
GeorgiaKoulouris
Triantafylos Kourtis
Panagiota Koutivas
Fotini Kouzoumis
Christalla Kyriakou
John Kyvetos
Eleftheria Laouta
Meni Laskaridis
Helen Lazaropoulos
Magdalini Limnyo
Vasiliki Litinakis
Sophia Lyras
Litharo Manidis
Dimitrios Manolakakis
VassilikiMastrantonaki
Antonia Matarakis
DespinaMelapsos
Vaso Mersina
Maria Michalopoulos
Vicky Miliankos
Steve Milonakis
Melia Miltiadou
Irene Mingos
Anthony Misserlis
Spiros Moschidis
Bessy Mougos
Maria Nelis
Anna Nichola
Rita Padela
Parthenopi Pagountzikis
Eliana Pakouta
Dimitra Panagiotou
DimitraPanagopoulos
Angela Pandazis
GeorgePapadimitriou
Vicky Papadimitriou
Asimina Papadopoulos
Soultana Papafotiou
Ellie Papantoniou
Despina Papoutsis
Pinelopi Papoutsis
Anna Parellis
Kathrine Paris
Anna Pasakalos
Stergios Patsouris
Astero Patsouris
Panagiota Pavlidis
Eleni Pehlivanis
Mary Peroulas
Eva Petsetas
Evangelia Pilaki
Efterpi Piplios
Nick Polites
Denise Politis
GeorgiaPolydorou -Tito
AntonisPolykarpou
Toula Prantalos
Athanasios Provataris
Rebecca Provataris
Maria Psaraki
Athina Raftopoulos
Photini Raptopoulos
Elias Rentzis
Voula Rentzis
Margaret-Rose Roobol-Hill
Galatia Samarias
Christine Sarantis
Agathi Savva
Lemonia Schoina -Lagogianni
Vicki Simoglou
Anna Spyriadou
Vanessa Stratos
ErmioniTasiopoulos
ValdonaTerolli
Anna Themistocleous
Andriana Theodoropoulos
Vasilis Tsatoumas
Ritsa Tsolaki
Vicky Tzortzoglou
Irene Vettos
Chrisoula Votaris
Maria Voulanas
Kostantinos Xenos
Andromahi Xepapadakou
Violet Yannopoulos
Christalla Yiannakou
Panagiota Zacharias
DimitraZlotnik
16
AGED &
DISABILITY
SERVICES
THE AUSTRALIAN GREEK WELFARE SOCIETY’S PLANNED ACTIVITY GROUPS
(PAGS) ARE PART OF THE AGED AND DISABILITIES (A&D) UNIT. THE PAGS ARE
FUNDED BY THE STATE DEPARTMENT OF HEALTH UNDER THE HACC PROGRAM,
AND ALSO BY THE COMMONWEALTH DEPARTMENT OF HEALTH AND AGEING.
This funding has become more
relevant in recent years, as the Greek
community is ageing fast. As the
Australian Greek community (the
second largest ethnic community
in Australia) is peaking in terms of
ageing it faces many challenges in
relation to ageing and associated
complex health care needs. According to the Australian Institute of
Health and Welfare there will be a
massive increase of 83% in the Greek
speaking population aged 70+ from
2006 to 2021.
This alone coupled with the fact that
over 47% of people over 60 years
of age are not proficient in English
means that they rely on others for
support in relation to understanding
and accessing services.
This represents an increase from
16,872 to 30,879.
The main issues that the Greek
elderly face are social isolation,
Many clients present with complex
and multiple needs and have been assisted to achieve better health (physical and psychological) outcomes
that would otherwise not have been
the case without the involvement of
AGWS.
deterioration of their quality of life, a
growth in cases of dementia and also
cases involving multiple and complex
needs. AGWS has worked extensively
in order to address these issues, at
various levels: an individual Care Plan
is developed for each client and in
line with the Active Service Model
guidelines, addressing their specific
needs. Aiming to offer services to
as many clients possible, the PAGs
achieved utilisation levels above
100%. More specifically, utilisation
for Core clients was at 102 % and for
High clients at 101 %. The number
of clients accommodated with Core
needs was 125, with High needs 64,
17
Aerobic activity Greek Style
Creating art at PAG
Brunswick PAG Class of 2013
“Cultural Day” Participants enjoying the activities at an
Aged Care Facility
and we also provided services to 50
carers, by accommodating their elderly relatives; in total, 239 clients and
carers have taken part to our PAG
program, or a total of 63198 hours.
AGWS staff has also participated in
the following professional development ensuring that skill are maintained at a high level in the provision
of services to an ageing community:
One of the greatest concerns was
the dietary needs of clients, a need
that was also identified through the
client surveys. We thus expanded the
practice of cooking home-like meals
to our Balwyn PAG, to the great satisfaction of clients.
•
•
•
•
•
In regards to clients with dementia,
a training program was developed
and delivered to workers, in collaboration with Alzheimers Australia,
titled “Behavioural and Psychological
Symptoms of Dementia”. The Unit
has also renewed its collaboration
with Alzheimers Australia and continued participation to the multicultural Memory Lane Cafes for carers
and clients suffering from dementia.
Feedback has recorded high levels of
satisfaction with this Greek group.
•
•
Certificate IV in Home and Community Care
Providing person-centred activities
Preventing elder abuse
Effective group facilitation using
an ASM approach
Montessori-based activity program for people with dementia
Client observation and monitoring
Behavioural and psychological
symptoms of dementia
This year the Unit also developed
and implemented its Diversity Plan-a
whole Agency plan. The Plan will
ensure that AGWS has the knowledge and capacity to provide appropriate responses to better meet the
needs of the community regardless
of diversity or disadvantage. The Plan
is considering approaches towards,
apart from people from CALD backgrounds and with Dementia, to also
Aboriginal, Homeless and people
who identify as gay, lesbian, bisexual,
transgender or intersex (GLBTI).
Priorities and goals have been set
and staff training is taking place, to
ensure that AGWS can respond holistically as an agency to clients’ needs.
The program for the younger people
with disabilities has been revised
and the focus was on two new areas
for skills development. The first
one was through the introduction
of technology via the purchase of
iPads, so clients can become familiar
with their use and applications. The
iPads were accepted enthusiastically by the participants, and their
wide sue encouraged AGWS to plan
the purchase of additional ones.
Another area was that of self-help
skills; program participants were
given various levels of autonomy and
under the guidance of staff members
have taken tasks such as preparing
and cooking simple meals; discussing
and choosing activities, and; managing simple financial issues, such as
fares and fees and purchasing tickets
and meals during excursions. Given
that the carers of our participants are
getting older and worried about the
future of their children, the importance of this programmatic priority
becomes critical and it is to be further
enhanced next year.
A special mention is made on the collaboration between SensWide Employment - A division of the Victorian
Deaf Society and Disability Works
18
Australia who coordinate the employment of disadvantaged people
with various degrees of disability.
•
The first successful employee was
placed with our Unit for a period of 6
months. Starting with simple tasks,
the employee was eventually trained
and instructed to more complex
ones, giving the skills and confidence
to further continue with successful
employment opportunities.
Other partnerships and collaborations included:
•
With Senior Rights Victoria on
developing a guide for older
Victorians about financial abuse,
aimed for a culturally-diverse
audience;
Project with Inner Melbourne
VET Cluster for a series of short
courses aimed at our elderly
clients attending PAGs, on how
to make jewellery from paper-a
most enjoyable activity, with
both male and female participants.
The Unit has a growing waiting list,
confirming that the Greek population is ageing fast and their needs are
multiplying. The State and Federal
Governments recognized that fact
and supported AGWS by approving
19
Christmas Craft
our application for additional funds,
starting from July 2013, for the establishment of a new PAG in the West
area of Melbourne.
Also, funding was approved for additional PAG clients with high needs
in the North, East and Southern regions. This funding will enable AGWS
to reduce its waiting list and offer
much-needed services to more Greek
clients experiencing isolation.
THE ACCESS AND
SUPPORT PROGRAM
(A & S) WHICH IS FUNDED
BY THE DEPARTMENT OF
HEALTH HAS BECOME AN
INTEGRAL PART OF THE
HACC SERVICE SYSTEM
SINCE THE PROJECT
COMMENCED FIVE YEARS
AGO.
A Cultivating Culture
Seeing the finer point.
rates of utilization of services than
their Australian counterparts.
Through the A & S role such clients
are informed, empowered and
encouraged to access appropriate
services that will assist them to enjoy
better health outcomes and lead
more active lives and to maintain
their mobility and social connection.
This is consistent with the Active
Service Model (ASM) that focuses
on building clients capacity to do as
much for themselves as possible.
There were 341 clients assisted in the
last financial year via the Access &
Support Program and most presented with multiple and complex care
needs. Through the support provided
by AGWS, these clients have been
linked to appropriate services which
help them to enjoy better health and
well-being.
The A & S role is particularly important for people of non-English
speaking (NESB) and culturally
diverse backgrounds (CALD), and in
many cases is the link between PAG
and other AGWS clients, and external
services.
The A & S worker fosters collaborations with a wide range of generic service providers which include
councils, ACAS teams, hospitals,
transition care and rehabilitation
units, respite services, community
package providers and many more.
It is through the combined efforts
and sharing of resources, skills and
knowledge that clients of diverse
backgrounds are better supported.
Those of NESB/CALD background
often find the service system difficult
to understand and navigate on their
own for various reasons including
language and cultural barriers and
also ill health and cognitive impairment. This means that NESB/CALD
clients can be disadvantaged in terms
of service access and have lower
These collaborations are consistent
with the Cultural Diversity framework
and also embrace the Active Service
Model as they are intended to keep
clients as active and independent as
possible within the community and
also to ensure that their individual
needs are responded to in an appropriate manner. The A & S worker aims
Cultural activities during easter.
to ensure that clients are socially connected and physically and mentally
stimulated and that they maintain
their involvement with the community.
The cultural competence of the A &
S worker is also of benefit to generic
service providers who regularly consult the worker about cultural issues.
The demand for community services
is rapidly growing within the
Australian Greek community due
to the large elderly demographic.
There is a major need for in home
and community based supports and
services such as respite, planned
activity groups, home care, shopping assistance, transport, mobility
aids and equipment, personal alarms
(particularly for those who live alone
and are a falls risk), continence aids
and much more.
There is also an increasing need for
assessments and community packages. The A&S worker’s role is to
inform clients of available services
and options they have, in order to
support people to live at home for as
long as possible and to avoid premature admission into residential care.
20
AGED & DISABILITY SERVICES
FOR MORE THAN 20 YEARS NOW THE VOLUNTEER PROGRAMS OF AGWS WRITE
THEIR OWN SUCCESS STORY. SINCE THEIR ESTABLISHMENT, ABOUT 170
VOLUNTEERS YEARLY (THE GOOD SAMARITANS OF THE GREEK COMMUNITY)
OFFER THE BEST OF THEMSELVES.
This year a total of 161 volunteers
served 215 clients, and offered over
10,000 hours of visits to both programs. An additional 11 volunteers
offered their services to clients in
PAG centres in all regions.
In order to better meet the specific
needs of the community, the Volunteer Program consists of two different sub-programs. These include
the Social Support Program and the
Community Visitors’ Scheme.
Human Services under the HACC
Program. This year 6863 hours were
provided by 79 volunteers, and supported about 80 frail elderly people
and young people with a disability.
levels, which include daily outings
and other social activities, enabling
individuals to participate in community events that they are interested
in.
Volunteers contributed to the social
and cultural well-being of clients
through regular personal contact at
their homes. These volunteers assist
towards the prevention of social and
cultural isolation, and help recipients
to maintain their independent style
of living.
Community Visitors Scheme (CVS)
Social Support Program (SSP)
The Social Support Program is
funded by the State Department of
The volunteers also promote activities that enhance physical and
mental stimulation and reduce stress
The Community Visitors Scheme is
funded through the Commonwealth
Department of Health and Ageing for
77 community visitors. The Scheme
aims to provide support to Greek
isolated elderly in Aged Care Facilities (ACFs).
The program aims to link isolated
Greek residents in ACFs with Volunteers in order for them to establish
21
PAG recipients enjoying a friendly visit by the Alpha Children Centre “Dance Group”
and maintain links with the wider
community, increase socialization,
reduce isolation and provide companionship in a culturally and linguistically appropriate manner.
Currently the 82 volunteers of the
program provided emotional support
by visiting 133 Greek residents on a
weekly basis across 42 ACFs. Volunteers provided a total of 2707 visits
this year.
Another important initiative is the
Cultural Activities to aged care facilities. In these activities the Officers
organise celebrations of National and
Religious days.
The activities include: cultural
information for ACF staff, historical
account of the day, Greek dancing,
music and Greek food. This year we
held this event in five different ACFs.
There is an increasing demand by
ACFs for this type of events.
•
All volunteers have the opportunity
to attend training in issues related
to their role and wellbeing. Training
provided to Volunteers was on issues
such as: Policy and Procedures, Duty
of Care, Privacy and confidentiality,
Communication and listening skills,
Mental health issues, Palliative care,
Dementia/ Alzheimer’s. Through this
training the Volunteers gain knowledge and understanding of issues
concerning the elderly in Aged Care
facilities and in the community in
general.
More specifically, the volunteers’
training contained the following topics:
•
The volunteers for both programs
are supported and guided by the
volunteer Programs coordinator and
the Officers, who have regular communication with them. The Program
organises annual events to acknowledge the volunteers’ contribution,
such as:
•
•
•
Volunteer Christmas lunch &
International Volunteers Day celebrations: A Combined Regional
Event, for all AGWS volunteers,
in acknowledging their services
throughout the year;
Celebration of the National Volunteers’ Week, where Volunteers
Certificates were also provided.
•
•
•
•
‘‘Palliative Care for people with
Dementia’’
‘’Helping our loved ones through
the dying process and supporting
their families’’
‘’Volunteer activities at the Nursing Home’’
Communication/conflict management and personality types
Psychiatric illness and Health
within the community
‘’20 ways for a healthier and
better life’’ (health relaxation &
wellbeing)
‘Social workers, interpreters &
•
other services @ Royal Melbourne Hospital’’
‘Wellbeing: write your cares
away (how to reduce your stress
& grief)’’
The satisfaction the volunteers get
can be summarised in the following
statement, by one of our volunteers:
“I believe my greatest achievement in
volunteering with AGWS has been the
ability to communicate to people the
importance of changing the way they
view themselves. I encourage people
to find the trust in them first, in order
to create a positive outcome. I believe
that in my work patience is important,
as well as working with people aiming
to meet their individual needs. Being
a volunteer ensures that life is not
monotonous.”
The long waiting list demonstrates
the increasing demand for such programs within the Greek community.
On the other hand confirms the quality of the volunteer services provided,
which attracts more clients to the
program, asking for services.
It was therefore very exciting news
that our application to the State
Department of Human Services for
more SSP funding was successful,
which will give us the opportunity to
provide more visitation hours to a
highest number of clients.
22
CO-ORDINATED
CARE AND
TRAINING
THE CO-ORDINATED CARE & TRAINING UNIT IS CONTINUING TO MEET THE NEEDS
OF FRAIL ELDERLY, YOUNG PEOPLE WITH DISABILITIES AND CARERS. THE UNIT
IS GROWING AND ADAPTING TO THE CHANGING NEEDS OF ITS AGEING
COMMUNITY WHILST KEEPING UP WITH THE CHANGES IN THE SECTOR.
This year has been about maintaining quality outcomes, continuous
improvement and capacity building.
In the 2012-2013 financial year the
Co-ordinated Care & Training Unit delivered over 48000 hours of services
to the Greek speaking community.
Quality Audit
The Co-ordinated Care & Training and the Aged & Disability Units
underwent two simultaneous Quality Audits. The Audits covered our
HACC, NRCP, CVS and CACP Programs.
The two Audits were undertaken by
the Department of Health & Ageing
and by Australian Healthcare Associates, on behalf of the State Department of Health (Victoria).
AGWS was audited under the Community Care Common Standards
and we are pleased to announce that
AGWS ranked as Outcome 1 and met
all of the 18 standards.
AGWS demonstrated quality work
in the areas of, but not limited to;
governance, effective management,
client care planning & assessment,
risk management & continuous improvement.
In-Home & Recreational
Respite
The In-home and Recreational Respite programs are funded by both
Commonwealth and State government departments. The face of the
traditional carer is changing; we are
seeing younger adults who are balancing work commitments, raising
their own families and looking after
ageing parents.
AGWS identified this need and applied to the Commonwealth through
its National Respite Carers Program
for additional growth funding. AGWS
received an increase of 1000 new
hours of funding to assist employed
23
AGWS students surfing the “net”.
carers living in the East and Western
regions of Melbourne. The additional
hours will assist carers in maintaining
a work/ life/carer balance. A total of
15,224 hours of services were delivered as in home and recreational
respite, by AGWS in the last year.
(CACP)
serve an important function for
people who have complex care needs
and require intense assistance from
a case manager. THE CACP packages provide a suite of services from
an allocated budget that will allow
people to remain in their home for
as long as possible. The focus of the
CACP program is to ensure the care
recipient is supported to establish
and maintains links with services that
will meet their, social, physical, medical and emotional needs.
The AGWS CACP Program is funded
by the Department of Health &
Ageing is currently providing case
management and other support
services to 35 Greek speaking elderly
living in Melbourne. We have 10 packages in the North, 15 packages in the
East and 10 packages in the West.
Through individual care planning, the
CACP Officers are creating care plans
with meaningful goals that focus
on re-ablement and independence.
Clients on the CACP program receive
support to be able to negotiate the
aged care system and ensure that
they are able to access services.
The CACP Officers are also working
with our clients to slowly transition
them to consumer directed care
packages so they are ready for any
changes that will occur in 2015.
Part of the transition includes focusing on and fostering independence
by providing information that is
transparent and easy to understand
and helping the client make informed
choices about their care and lifestyle
needs.
Brokered Services Program
The Brokered Service Program has
continued to grow, reflecting client
demand for services that are culturally appropriate. The Brokered Services
program has supported 47 service
providers with over 25,000 hours of
direct care services.
Services purchased on behalf of the
client included, home care, personal
care, medical escorts, cooking Greek
meals, providing companionship &
socialisation, as well as overnight
emergency respite.
Support to case managers extends
beyond matching a worker with the
client. Our team leaders very often
act as a conduit between client and
service provider particularly around
cultural needs and activities. Team
Leaders have provided ideas and suggestions regarding activities that address the cultural and spiritual needs
of the client.
As an Outcome 1 organisation (as
per the DoHA Quality Audit), AGWS
is pleased to be able to support our
service partners in their own quality
audits by providing evidence of our
own systems and policies. In the last
year we have provided support material to 15 service providers.
We have also seen a significant
increase in the uptake of private
brokered purchases. The private
brokered service is aimed at individuals purchasing directly from AGWS
for additional hours of support for
their parents or themselves. Usually
the purchased hours are a top up to
an existing care package or in lieu of
council services which may not meet
their language and cultural needs.
Workforce Development
Increasing and maintaining a quality workforce is a priority for AGWS.
The Workforce Development Program has created a new position
that focuses solely on recruiting and
training Community Care Workers.
The Workforce Development Senior
Co-ordinator will ensure that all new
and current staff is trained and ready
to meet the increasing and changing
needs of our ageing client group.
AGWS currently has 73 community
care workers who provide culturally
and linguistically appropriate care
to over 88 funded and 100 brokered
service clients on a weekly basis.
Accredited and industry developed
training is provided to workers. Annual training includes dementia care,
goal setting and implementation,
mental health and manual handling. Community Care workers also
undertake specialist training to meet
specific care needs of clients i.e. peg
feeding or the use of specialist transfer equipment.
24
CO-ORDINATED CARE AND TRAINING
Litsa Matziara receiving the Victoria University Aged Care Student Award for 2013
Community Care Workers, who have
no formal qualifications in aged care,
undergo a traineeship with the organisation. The traineeship provides
certified training (Certificate III in
Home & Community Care) as well as
on the job training. We would like to
thank our partners Victoria University (VU) for meeting the learning
requirements of all our students and
ensuring that they are trained to
meet the growing and complex care
needs of our client group.
The class of 2013 began their traineeship in May this year and we have ten
new workers who will undergo the
traineeship in the New Year.
We are proud to announce that
one of our trainees, Kanella (Litsa)
Mantziava was nominated by Victoria
University for one of their annual
student awards. Kanella was the recipient of the 2013 Aged Care Student
Award. Congratulations Litsa!
The Certificate III trainer, Jenny Pitkin, wrote in her “recommendation;
“Kanella commenced Certificate III in
Home & Community Care as a relatively new immigrant from Greece.
At the commencement of the course
25
she frequently used an electronic
dictionary in class to translate my
teaching into Greek to gain a better
understanding. Approximately half
way through, her English improved
so much she was able to dispense
with the dictionary and was assisting
another student with her English.
Her contribution in class and assignments were all of an excellent standard demonstrating comprehensive
understanding of her work”.
Computer Classes
The Computer classes are in their
third year of operation and interest in
the course has not waned. The program is for beginners who have little
or no little experience with computers. The course has been specifically
designed for participants whose first
language is Greek and who require
intense assistance with learning
technology.
This year the computer classes delivered 1920 hours of training to 120
people.
The course runs for 8 weeks and covers topics such as setting up an email,
using the World Wide Web, setting up
Skype, safe use of the internet and
Computer students concentrating on their set tasks
creating and saving word documents.
Some of our success stories include
an ageing carer who looked after her
husband with high care needs. AGWS
assisted the carer by providing respite so she could attend classes. The
carer said she was encouraged by her
daughter to get out of the house and
do something for herself.
Our student demonstrated a great
love of learning and was driven by
the desire to be able to communicate
with her grandchildren and family
overseas.
Another elderly gentleman wanted
to learn to use the computer so
he could keep up with the news of
his hometown back in Greece. His
village had set up a website with photos, newsletters and other news. The
student bought a laptop for the sole
purpose to bring him closer to home.
The student learnt how to type in
English as well as learn to use the
keyboard to type in Greek. He said
the course gave him a love of learning and was now going to engage in
further on line learning.
26
COMMUNITY
SERVICES
THE AGWS FAMILY AND RELATIONSHIP SERVICES SERVICE (FARS) IS FUNDED BY
THE DEPARTMENT OF FAMILIES, HOUSING, COMMUNITY SERVICES AND
INDIGENOUS AFFAIRS (FAHCSIA).
In the second year of service work
continued within the Greek community as well as successfully extending
services to the broader community
providing support to families of other
cultural backgrounds. Services were
provided in the catchment areas of
Brunswick, Inner Melbourne, Moreland city, Eastern Middle Melbourne
and the Southern region of Melbourne.
More specifically the FaRS service
provided the following:
•
•
•
•
Family counselling service provided in Brunswick and Oakleigh
Support, information and referral
to specialised family, children
and legal services
Delivery of skill development
courses and group work programs to parents and families
addressing relationship and
parenting issues
Community education on issues
•
affecting parents and families
Cultural training and secondary
education to professionals working with clients from a culturally
and linguistically diverse background
This year AGWS FaRS delivered services to a total of 265 clients for the
2012-2013 via the specialist counselling service as well as the development and facilitation of culturally
relevant skills training and support
groups programs. Of the clients that
were registered in the service 15%
were men, most aged over 55 years
(81%).
The main issues addressed by the
FaRS service were as follows:
•
•
•
58% related to cultural issues
58% related to stress
44% had issues relating to anxiety affecting relationships and
personal wellbeing
•
•
•
•
42% experienced relationship
difficulties, including communication problems
38% related to family violence
35% experienced conflict within
the family
36% related to mental health
issues
The Vulnerable and Disadvantaged
Access strategy provided a better
understanding of the local communities and provided the opportunity
to expand our work to meet the
needs of vulnerable and disadvantaged children and families. AGWS’s
expertise and knowledge of working
with CALD communities made it possible to engage and support families
across the various ethnic groups.
Local issues that have predominated
include domestic violence, intergenerational relationship conflict and
parenting support.
AGWS has worked consistently and
27
Round table discussion.
Community education at AGWS
Antonios Maglis with particpants at an
information session.
strategically to establish relationships with the Indigenous community
and have made significant headway with involvement in networks,
contact with services and planning
of joint community activities. This
developmental work is ongoing and
meeting the prescribed number of
client contacts will be largely dependent on our working relationships
with the indigenous organisations
and community’s acceptance of our
involvement and collaborative work.
Partnerships and
Collaborations:
Kia Antoniadis providing information to AGWS participants.
There was an identified need for
cultural training for organisations
and professionals working with Greek
families and working collaboratively
to develop responses to the needs
of parents and couples experiencing
conflict in relationships. Two of the
main initiatives undertaken this year
included the following:
1. Alpha Children’s Centre (ACC): A
key partnership was established
with the ACC in Richmond to
provide support and education
services to parents. The outcomes included the provision of 3
parenting seminars on the topics
of Positive Parenting, Emotional
Development and Building Resilience in Children. The Family
Counsellor also provided on-site
family consultations to parents
on a bi-monthly basis enabling
addressing any concerns relating
to their children’s development
or behaviour. Seven families have
made contact with the counsellor with positive parent feedback
provided.
2. Relatewell Institute of Family
Studies: An increased number of
intercultural couples undertak-
ing pre-marriage training led to
a partnership with Relatewell, as
it brought to light the many pre/
post marriage issues for many
of the couples. A preventative
approach was adopted resulted
in the development of referral pathways for couples into
the AGWS counselling service,
secondary consultation and the
organisation and facilitation of
educational seminars for couples on how to manage issues
in cross cultural relationships.
Two seminars were held with 13
participants.
Other achievements of the service
particularly in collaborative work and
partnership include the following:
•
•
Provision of secondary consultations, cross cultural training and
support on the work undertaken
with Greek families. The AGWS
FaRS program supported Child
First to assess and engage Greek
families who require intensive
in-home support.
Provision of cultural training to
•
•
services such as Chadstone FRC
and Child First to improve their
capacity to work with CALD
families. The services were
also supported to provide joint
assessments and secondary consultations to them with their ‘difficult to engage’ CALD families.
Development and facilitation of
education program for 30 women at the Greek Women’s Group
in Reservoir providing monthly
training on topics about selfcare, communication, relationship skills, particularly managing
stress, dealing effectively with
conflict and domestic violence.
Collaboration with Lifeworks and
the FDR in Chadstone to provide
an annual 6 to 8-week group/
skills training course to Greek
grandparents experiencing access issues following separation
of parents or family conflict. A
total of 12 grandparents attending the first group skills training
course.
COMMUNITY SERVICES
28
29
“Anemones” Dance Group members at an
Aged Care FacilityCultural Day Celebration
AGWS staff supporting our carers.
Carers Group participants at AGWS.
THE AIM OF THE HEALTHY AGEING FOR AUSTRALIAN GREEKS PROJECT IS TO PROMOTE HEALTHY ACTIVE AGEING, ENHANCE HEALTH LITERACY, PROVIDE INFORMATION AND SUPPORT THAT WILL ASSIST CARERS TO MAINTAIN THEIR CARING ROLE
AS WELL AS PROVIDING AN EFFECTIVE RESPONSE TO THE MANY HEALTH CHALLENGES THAT ARE CURRENTLY AFFECTING THE AUSTRALIAN GREEK COMMUNITY.
The aim of the Healthy Ageing for
Australian Greeks Project is to promote healthy active ageing, enhance
health literacy, provide information
and support that will assist carers
to maintain their caring role as well
as providing an effective response
to the many health challenges that
are currently affecting the Australian
Greek community.
The key objectives of the project are
to provide the following:
1. Provide cross cultural competence training in aged care
facilities (ACF), to aged care and
health service providers
2. Cultural activities to increase
community connectedness for
ACF residents
3. Develop best practice model for
senior citizens groups and community organisations
4. Organise and facilitate carers
forums and structured carers
groups
5. Provide community education
forums
6. AGWS Healthy Active Ageing
weekly radio program
159 resulted from phone enquiries
following media work. There were requests for information on issues such
as respite care, social support, aged
care services and information on upcoming community activities. A further 751 individuals contacted AGWS
for further information and referral
to aged care and health services as a
result of community activities.
Some major achievements of the
project for 2012-13 included the following:
•
•
•
AGWS successful engagement of the
Greek community has been evident
in the good participation rates at all
activities and in the direct contact,
made by Greek elderly and their carers’, with AGWS following activities.
This year, a total of 910 individual client contacts were recorded, of which
•
Delivery of 5 cross cultural training sessions to 112 aged care and
health professionals and delivery
of 5 cultural activities to aged
care facilities across metropolitan Melbourne and the Bellarine
peninsula;
Development of activity plans for
10 Greek elderly clubs improving
the quality of activities for their
membership. This was achieved
via the organisation of 9 meetings with 12 community leaders
representing across metropolitan
Melbourne and rural areas such
as Port Arlington, Mornington
Peninsula and Rye;
The organisation and facilitation
of 7 structured carer sessions
addressing issues such as loss &
grief, communication and conflict resolution, sleep and relaxation and elder abuse. There were
a total of 155 carers who participated in the support programs
Facilitation of 15 education
•
forums on medication management, health, wellbeing,
exercise, aged and health
services to 2041 Greek elderly
in the Northern and Southern
regions of Melbourne;
Delivery of 78 presentations on
various Greek radio programs
and presentation of 6 articles
in Greek papers on various
health and aged care issues
such as medication management, dementia, mental
health, and carers’ issues,
amongst others.
The project developed strong partnerships with aged care professionals and community organisations
to enhance culturally responsive
services to address pertinent issues
affecting the ageing Greek community. One such partnership
was with Doutta Galla Community
Health Centre, where an educational forum and 6 week structured
support program was facilitated
with 8 families caring for a family
member with dementia. For the
first time the participants realized
that they all shared similar issues
and challenges which made them
feel less isolated. For all of them it
the first opportunity they had to
engage in recreational activities
and forget the illness and the caring responsibilities.
AGWS increased its presence in
regional Victoria to address the
30
COMMUNITY SERVICES
Dimitri Bouras & Peter Spyker at the AGWS’s Aged Care Expo Information Stall
needs of the rural Greek communities as it pertained to access
to information and the uptake of
health and aged care services. The
project developed strong links
with aged care service providers to
support effective engagement with
the Greek communities in Geelong,
Rye, Gippsland and Ballarat.
A significant project achievement
this year was the development of
the Best Practice Model of Collaborative Work supporting regional
agencies to provide CALD-specific
activities. The model resourced and
supported ACFs in regional Victoria
to incorporate culturally diverse
activities for their residents, staff and
carers/families through the involvement of local generic agencies and
ethno-specific agencies in planning,
organizing and delivering events.
The model was successfully piloted
with Diversitat Aged Care services
Geelong and delivered at Ann Nichol
House ACF and Planned Activity
Group in Portarlington.
AGWS WOULD LIKE TO
ACKNOWLEDGE ALL THE
PROFESSIONALS WHO
VOLUNTEERED THEIR TIME
AND THANK THEM FOR THEIR
COMMITMENT THROUGHOUT
THE YEAR
31
AUSTRALIAN GREEK WELFARE SOCIETY PROVIDES GENERALIST CASEWORKS
SERVICES TO THE AUSTRALIAN GREEK COMMUNITY RESPONDING TO THE MANY
AGED CARE, HEALTH AND FAMILY ISSUES IMPACTING PEOPLE’S QUALITY OF LIFE
AND WELLBEING.
In the last year there has been a
demand for services to newly arrived
Greek migrants to assist with migration and settlement issues. Quality
services are provided by bi lingual
caseworkers who engage clients directly via office appointments or drop
in service and telephone contact.
financial assistance with a total of 130
individual client contacts resulting
in the provision and referral of 196
services. Of these clients 34 were
referred to other Financial Management Programs and a further 29 were
referred to support services such as
mental health and family services.
The direct services offered by AGWS
include:
The sharp increase in the cost of
living, particularly in the energy bills
has impacted the vulnerable and
disadvantaged in the community.
This has resulted in an increase of
referrals to the Utility Relief Grant
Scheme.
•
•
•
•
•
•
•
Information and referral
Crisis intervention
General support and practical
assistance
Short term counselling
Financial assistance
Advocacy
Secondary consultation to service providers
There continues to be a demand for
generalist casework services with a
total of 1300 client contacts recorded
this financial year. Of these contacts
630 clients were face to face client
contacts demonstrating the need for
services, particularly for an ageing
population. Sixty per cent (60%) of
the clients are 61+ years of age and
over 50% of the clients reside in the
northern region.
Caseworkers have extensive contacts
with the health and aged care sectors
to support clients’ access to relevant
services and resources. The common
issues addressed by the casework
services include aged care, domestic
violence and elder abuse, mental
health, legal matters and financial
support, amongst others.
There continues to be a demand for
Migration Agent Information and
Referral Service
AGWS operates the Migration Agent
Information and Referral Service
which is provided by bi lingual volunteer migration agents. The service
is offered on a fortnightly basis and
provides information on visas and immigration law to newcomers who in
most cases are unable to access services of registered migration agents
due to financial hardship (57.1%
unemployed) or language barriers
(38.3% low level of English and 20%
no English language). The service assisted a total of 123 clients with 77%
of the clients presenting in relation to
visa and immigration matters.
AGWS organised two seminars addressing the main issues affecting
newcomers, immigration and visa
and centrelink entitlements. Penny
Dimopoulos and Jack Inziadis from
Multicultural Services from Department of Human Services were the
speakers at the seminars which had
a total attendance of 48 people.
AGWS’s casework services assisted
a further 49 clients who had queries
regarding immigration and other settlement needs such as accommodation, financial, work and education.
The partnership with the migration
agents is integral in the delivery of
this service and we thank Penny Dimopoulos, John Kotsifas, John Vrahnas and Joe Zaia for their time and
commitment to the service in the last
year. (confirm names with Dimitra)
Greek Legal Information & Referral
Service (GLS)
The Greek Legal Information Service
is in its fourteenth year of operation
continuing to support the different
legal needs of the community. The
service operates on a monthly basis
and is provided by volunteer Greek
speaking solicitors. In December
2012, the GLS was reviewed to
determine any changes required in
the program to improve its delivery
and quality. As a result the client assessment processes were improved,
issues were defined and two new solicitors were enrolled into the service,
allowing for some sessions to accept
8 clients for consultation. This year
the service recorded 50 client contacts over the 11 months the service
was offered and addressed issues
relating to family law, personal injury,
and intervention orders amongst
other issues.
32
COMMUNITY SERVICES
FUNDED SMALL BUT SIGNIFICANT PROJECTS
City of Monash Community Grant
– Making Life Count: Greeks Living
Healthier
grams and ongoing referral to centre
activities.
AGWS received funding from the
City of Monash to deliver the Making
Life Count: Greeks Living Healthier
Project.
In 2012 the project delivered a
number of activities supporting the
health and aged care needs of the
local Greek community.
Moreland Community Grant:
A Healthier and Educated CALD
Elderly Community of Moreland
The project target group was the
Greek community which included
maintaining contact with senior
clubs and Greek families in the City
of Monash. This year the project was
successful in engaging 257 participants in the various activities organised in the centre which included
seminars and group activities.
Seminars addressed health topics
such as heart health, podiatry, medication management and aged care
services and supports.
AGWS also organised a leaders train
the trainer workshop, worked with
community representatives to organise art workshops for the Greek community, and successful facilitated the
Greek Independence Day celebration
(28 October) with 90 participants attending on the day.
AGWS continues to engage local
health and community organisations
to participate in educational activities and improve access to services.
The project will continue to raise the
profile of the Clayton Community
Centre through the organisation and
facilitation of health and support pro-
The project engaged 6 Greek Seniors groups in the City of Monash to
conduct health information sessions
and structured exercise programs to
members of each of the clubs.
The collaboration of the health educators, City of Moreland and Coburg
Leisure Centre supported AGWS to
ensure the outcomes of the project.
The main event was the organisation of the Greek Health Community
Forum held at the Coburg Town Hall,
including meals on wheels from the
City of Moreland, and was followed
by a structured exercise program at
the Coburg Leisure Centre.
elderly on healthy and active living
programs in the local area.
This will be achieved through the
organisation of a health forum involving health professionals and the
recruitment of elderly to participate
in structured exercise groups facilitated by the Thomastown recreation
and Aquatic Centre.
Committee and Network
Participation
AGWS was an active participant at
committees and networks representing the needs of the Greek community and well as advocating for the
needs of culturally and linguistically
diverse communities. Some of the
committees attended included:
•
•
A total of 65 Greek speaking elderly
participated at the forum and yielded
great links between the Greek elderly
and health services in the local area.
Of the 65 participants 49 elderly registered their interest to participate in
exercise, health and support group
programs.
•
•
•
•
•
City of Whittlesea Community Development Grant: A Healthier and
Educated CALD Elderly Community
of Whittlesea Forum
•
•
•
AGWS was funded to engage the
Greek speaking seniors in the City of
Whittlesea and provide health education and increase the knowledge of
Monash Multicultural Advisory
Committee
Regional Advisory Council Eastern Metropolitan RAC
Moreland Family Violence Network
Eastern Elder Abuse Network
Cultural Consultative Group –
Broadmeadows
Children’s Services Coordinator’s
Association
Oakleigh Greek Cardiac Program
Steering Committee
• Health Condition Support
Grants Program Network
Monash Multicultural and Settlement Network
Hume Aboriginal Partnership
Network
33
HEALTH CONDITIONS SUPPORT
GRANT PROGRAM
AGWS WAS FUNDED BY THE DEPARTMENT OF HEALTH, TO DELIVER THE
GREEK CHRONIC ILLNESS PEER SUPPORT PROGRAM.
The program developed a culturally
appropriate education, training and
support services for older Greek community on three chronic diseases,
heart disease, cancer and diabetes. The project aims to improve
members’ health literacy, access
to services and empower them to
make informed decisions about their
health.
and education programs: The topics
that were covered included:
•
•
•
•
•
More specifically the project undertook the following activities:
•
•
•
•
•
The organisation and co facilitation of 3 local peer support
groups in Brunswick, Oakleigh
and Clayton, meeting monthly
Recruitment and training of 10
Greek speaking peer support role
models to co facilitate the groups
and support members
Developed and delivered support
group programs, including the
participation of health professionals and educators
Developed health information
and resources for peers, members and carers
Developed education campaign
to raise awareness of the chronic
illnesses, impacts on families and
supports available
The membership was consulted on
their health needs and expectations
of the group which informed the development of the health information
•
•
•
Diabetes
Cardiac Health and Stroke (preventions, risks, factors)
Medication and heart conditions/
diabetes
Cancer, diagnosis and support
services
Communication (effective communication/active listening)
Stress management and positive
psychology
Diet and nutrition
Sleep disorders (importance of
good sleep, sleep patterns, sleep
and health, sleep habits)
The peer support groups have a
membership of 83 people including carers. The attendance rate at
group meetings varies for each of the
groups, with approximately 40 people attending the support program
on a monthly basis. This number is
expected to grow as the project continues the education campaigns in
the media and to community groups.
The 10 peer role models participated
in a training including computer
lessons to improve their access to
health information and resources.
The peers are supported via peer support meetings and the active learning
through co facilitation. The notion
of peer support is a new one for the
community and will require appropriate ongoing resourcing to realise
the full potential of such a support
program.
Some of the noticeable outcomes for
the participants are as follows:
•
•
•
•
•
Improved awareness of their
health condition
Increased access to information
and resources
Developed links with peers and
health professionals
Sharing of personal experiences
supporting self- development
Members becoming active participants of the groups
The project established the Chronic
Health Conditions Project Reference
Group which includes professionals
from the Cancer Council Victoria, Diabetes Australia, Heart Foundation,
and the Prostate Cancer Foundation
of Australia.
AGWS is also an active member of
the Health Conditions Support Grants
Program Network which includes all
funded organisations.
We thank all the health professionals
and organisations who have participated in the delivery of the education
and support programs.
COMMUNITY SERVICES
34
35
Getting individual attention.
Capacity building.
Working up the kilometeres on the bicycles.
GREEK
CARDIAC
PROGRAMS
AGWS HAS BEEN
OPERATING THE GREEK
CARDIAC PROGRAM FOR
NINE YEARS AND IN THIS
TIME HAS ESTABLISHED
TWO PROGRAMS, THE
FIRST IN BRUNSWICK
AND LATER IN OAKLEIGH.
The aim of the program is to support its members to achieve optimal
physical and psychological health
following a cardiac event and this
achieved by improving their knowledge on healthy living and adopting a
healthy and active lifestyle. This year
there was a noticeable increase in
clients with more medically complex
needs attending the programs which
required follow up with the hospitals
and general practitioners.
The program is delivered in a culturally and linguistically appropriate
manner by a bi lingual coordinator
and other health professionals such
as cardiac nurses, dieticians, pharmacists and physiotherapists. The partnership with the Royal Melbourne
Hospital, Uniting Aged Care Oakleigh
Rehabilitation Service and secondary partners has been integral to the
success of the 6 week cyclic program.
We extend our sincere thanks to all
the partners, and particularly Kath
Cardiac Participants and the Cycle of Life.
Participants engaging in strength building exercises.
Kelly, cardiac nurse, who has been
with the Brunswick Cardiac Program
since its inception.
This year the Oakleigh Cardiac program increased its client numbers
substantially, with an average of 8
participants per cycle with most participants completing two cycles. This
program has supported over 100 clients since the programs commencement in late 2008. The successful
continuation and expansion of both
AGWS Cardiac Programs has provided opportunities to link the Greek
speaking members into local health
and wellbeing programs improving
their access to health services and
their quality of life.
Similarly the AGWS Brunswick cardiac program has provided services to
over 300 clients with an average of 15
participants attending weekly. A nucleus of twelve long term participants
of both cardiac programs has now
become leaders in the Peer Support
Program supporting new members
to the Cardiac Program.
36
ALPHA
CHILDREN’S
SERVICE
THE AGWS ALPHA CHILDREN’S CENTRE HAS BEEN IN OPERATION FOR 37 YEARS
AND CONTINUES TO PROVIDE LONG DAY CARE AND KINDERGARTEN PROGRAMS
WITH A BILLINGUAL AND MULTICULTURAL FOCUS.
The program operates within the
guidelines and standards of the National Quality Frameworks ensuring
quality service provision to families in
the suburb of Richmond or surrounding suburbs.
This year the centre provided care
to 86 children and their families with
children receiving part time and full
time care. Approximately 40 % of
the children attending the Centre are
of Greek background. Other nationalities of families include Italian,
English, Australian, Irish, Chinese,
Vietnamese and Thai.
There continues to be a demand
for services with 180 families currently registered on the waiting list,
predominantly requiring care for
children under2 years of age.
Some of the activities that children
participated in this year included:
•
•
•
The Life Cycle Projects including rabbit- rearing and the farm
animal incursion;
Planting project to observe
growth and development in
plants which also enhanced the
appearance of the playground
environment;
Dance and music performance
to Greek elderly at the Brunswick Planned Activity Groups in
Brunswick;
37
Birthday celebrations are an integral part
of the program.
‘Children learning through play’. Puzzles help with
further improving children’s cognitive development.
Multiculturalism. The children had the opportunity
to play drums (instruments played in South Africa)
Children participating in dying of red
eggs for Greek Easter.
Children working collaboratively.
A fun beach day in the Alpha Playground
•
Participation at the annual
parade at the Shrine of Remembrance to commemorate the
Greek National Day of Independence;
•
•
The commitment to cultural programs and the cultural education
of the children has been achieved
through the delivery of the Greek
dancing program, the bilingual Greek
program and the placement of Greek
language bilingual educators in each
of the rooms supporting the children’s learning.
•
•
The multicultural program provided
new learning for children through
the introduction of different cultures
including the celebration of festivals
such as Chinese New Year, St Patrick’s
Day and Naidoc Week.
Some of the major achievements for
the Centre included:
Successful delivery of a long day
care service including a quality
kindergarten program in preparation for children’s entry into
primary school;
The introduction and delivery of
the parent support and training
program provided to parents by
AGWS Family & Relationship
Program;
The continued upgrading of
staff training qualifications with
a further 4 staff having gained
their certificate III and Diploma in
Children’s Services; and
Establishment and maintenance
of the parent committee which
focused on fundraising activities
such as the Trivia Night and the
Bunnings Sausage Sizzle events.
The Centre increased its contacts
with the local community and services resulting in a number of strong
partnerships and collaborations with
service providers to support the parents and children.
These connection increased referral opportunities to the centre and
improved access to information and
support services for parents. More
specifically, contacts with organisations such as Noah’s Ark provided
inclusion support services for children with additional needs and Berry
Street, Children at Risk Support Services, supported parents and children.
Organisations such as FKA Children’s
Services and the Malka Group Training Organisation provided professional development training sessions
to staff and the Centre continued to
liaise with training institutions such
as Swinburne and Australian Catholic
University to organise student
placements.
38
BUSINESS &
PROGRAM
DEVELOPMENT
AGWS’s FOCUS ON CONTINUOUS IMPROVEMENT
HAS SEEN THE BUSINESS AND PROGRAM
DEVELOPMENT UNIT CONTINUE TO REVIEW
SYSTEMS AND PROCESSES ACROSS ALL UNITS OF
OPERATION. AS A RESULT, THE PROCESS HAS SEEN
MAJOR IMPROVEMENTS IN THE WAY IN WHICH AGWS
RECORDS AND ANALYSES DATA FOR THE PURPOSES
OF ACCOUNTABILITY AND REPORTING. THE UNIT
HAS ALSO MAINTAINED ITS EFFORTS IN
FUNDRAISING BY CONTINUING TO DELIVER AND
IMPROVE ON EXISTING EVENTS AND INTRODUCING
NEW INITIATIVES.
39
Rena Frangioudaki “on-air” during
this years 3XY Radiothon.
Arts & Crafts at Antipodes Festival Stall
Volunteers on the phones during
the Radiothon.
AGWS has continued to review its
internal operating systems through
a consultation process that has involved relevant staff across all areas
of operations. As a result, a number
of areas for improving efficiency were
identified and implemented. These
changes have improved the quality
and effective delivery of the relevant
programs. The have also improved
the levels of efficiency in collating
and recoding relevant data.
In addition to the above, AGWS is
also currently reviewing its software
applications in order to ascertain
what improvements need to be made
in order to position the organisation
so that it can meet the challenges
facing the sector in the years ahead.
This forms an integral part of AGWS’s
capacity to maintain its position as
leading service provider in an increasingly competitive environment.
One of the many challenges facing
AGWS is that of funding. In order to
continue providing an effective and
proactive response to the needs of an
ageing population, there is a need to
fund services. This is obviously difficult without systematic funding to
deliver programs and services.
It is therefore with this in mind that
AGWS continues to focus its efforts
on fundraising in order to address
this major issue. AGWS continues
to deliver on key events such as the
3XY Radiothon and the Easter Raffle
whilst at the same time looking at
incorporating new initiatives and
events into its fundraising strategy.
The AGWS Annual 3XY Radiothon
continues to be a pivotal focal point
for AGWS’s fundraising efforts and a
significant point of engagement with
Voula Messimeri and Paul Orphanos from Delphi Bank who once again have shown their
support for AGWS and the Greek community by donating $5,000 to this years effort.
the Australian-Greek community.
Now in its 16th year the Radiothon
continues to experience growth in
the number of individual donors
that contribute. This year, there
was an overall increase of 32.25%
in the number of donors that made
a pledge in 2013 which is on top of
the 39% increase in the number of
donors for 2012.
This is a significant increase and
evidence that AGWS is broadening its
reach within our community. As a result, with the support of our business
partners, community organisations
AGWS members, volunteers and the
community generally, this year effort
managed to raise $93,235.
AGWS would also like to acknowledge the ongoing support of our
business partners and community
organisations that continue to show
their support through our fundraising activities. In particular, we would
like to acknowledge the support of
Delphi Bank ($5,000), Egalian As-
sociation of Melbourne & Victoria
($2,000), Greek Orthodox Community of Melbourne & Victoria ($1,000),
Federation of Greek Elderly Citizens
Clubs ($1,000), Ithacan Philanthropic
Society ($1,000), Greek Orthodox
Community of Box Hill & Districts
($1,000), ABCOR ($1,000), A & V
Joannides Funeral Directors ($1,000),
Black Swan Dips ($1,000), EPDM
($1,000) F1 IT Group ($1,000) and
VSFC Industries ($1,000).
The annual “Easter Raffle” continues
to be supported by our Community
Organisations, Senior Citizens Clubs,
AGWS members and Volunteers as
well as our business partners in Nikos
Tavern, Delphi Bank, F1 IT Group and
Stavros Jewellery. With their support, this year’s raffle raised a total of
$14,622.
The “I Love All Things Greek” Community Directory is AGWS’s newest
fundraising initiative. The directory
targets Community Organisations
and Greek Businesses to advertise
40
their services. It will contain the
names addresses, telephone numbers and email addresses of Greek
Community Organisations, Greek
Language Schools, Churches and
Greek Sporting Clubs in Melbourne.
The inaugural edition of the directory
will see 10,000 copies distributed free
of charge to the community.
AGWS’s weekly radio program on
3XY Radio Hellas has continued to
have a positive impact on our community and plays an important role in
AGWS ability to connect with a broad
cross section of the Australian-Greek
community.
The informative nature of the program continues to be well received
by the listening audience which is
largely attributed to the efforts of our
experienced staff and the programs
presenter, Rena Frangioudaki.
Once again, funding for the program
was made possible with the generous support of Black Swan Dips and
the Saristavros family through their
sponsorship of the program.
41
AGWS 2013 CHARITY DRIVE
A WARM THANK YOU TO ANTHOULA PARASKEVA AND ALL THOSE WHO
DONATED TO THE “2013 CHARITY DRIVE”. THIS YEAR’S EFFORT HELPED
RAISE $8,500 FOR FAMILIES IN NEED.
Mrs. Chrissy Angelodimou
Premier Developments Pty Ltd
Mr. Bill Kordos & Mr. Barry Berger
Berger Kordos Lawyers Mr. Chris Cambel
Cambel Sharpe Accountants
Mr. Geoff Chancellor Barrister
His Honour Phillip J. Coish
Country Court Judge
Ms. Dimitra Donoudis
City Fashions (Vic) Pty Ltd
Mr. Andrew Ellis & Mr. Jim Palmos
Ellis Palmos Lawyers
Mr. Joe Ferwerda Barrister
Mr. Arthur Georgopoulos
Arthur G Designs Pty Ltd
Mr. Nick Giasoumi
GPZ Lawyers
Mr. Dennis Gibson Barrister
Mr. Ross Gillies QC
Mr. John Goldberg Barrister
Mr. Robin Gorton QC
Mr. Malcom Gray Barrister
Mr. Cornelius D Griffin Barrister
Mr. Dyson Hore-Lacy QC
Mr. Andrew Ingram Barrister
Mr. Phillip Jewell SC
His Honour John Jordan
Country Court Judge
Mr. Andrew Keogh SC
Mr. Kon & Mrs. Sylvia Kourkouvelis
Mrs. Anna Kouskoulis
Dr. Louis & Mrs. Andrea Loizou
$100.00
$500.00
$150.00
$50.00
$300.00
$100.00
$100.00
$100.00
$200.00
$200.00
$200.00
$250.00
$100.00
$100.00
$200.00
$200.00
$100.00
$100.00
$200.00
$250.00
$200.00
$200.00
$100.00
$200.00
Mr. Ian McDonald Barrister
Mr. Richard McGarvie QC
Mr. James Mighell SC
Mr. Jeff Moore QC
Ms. Virginia Nakas
Mr. Paul O’Dwyer SC
Mr. Max Ouzas
Max Ouzas Prestige Cars
Mr. Lindsay Paine Barrister
Mr. Andrew Panna SC
Mrs. Helen Papagelou
Mesa Greek Cuisine
Mr. Nicholas Papas SC
Mr. Paul Paraskeva
Paul Paraskeva & Co. Lawyers
Mr. Gino Pierorazio Barrister
Ms. Maria Pilipasidis Barrister
Mr. David Purcell Barrister
Ms. Michelle Quigley SC
Mr. John Richards SC
Mr. Tim Tobin SC
Mrs. Maria Tsikaris Barrister
Mr. Bill Velos
Velos Lawyers
Mr. Nick Venizelakos
Venizelakos Lawyers
Mr. Greg Wicks Barrister
Mr. Michael Wilson SC Mr. James Yianoulatos
James Yanoulatos Lawyers
Mr. Peter & Mrs. Lia Zararas
Zaparas Lawyers
$100.00
$200.00
$200.00
$200.00
$100.00
$200.00
$200.00
$100.00
$200.00
$100.00
$300.00
$200.00
$100.00
$200.00
$200.00
$150.00
$200.00
$200.00
$150.00
$200.00
$100.00
$50.00
$200.00
$150.00
$300.00
42
AGWS 3XY RADIOTHON DONORS
A WARM THANK YOU TO THE FOLLOWING INDIVIDUALS, FAMILIES,
COMMUNITY ORGANISATIONS AND BUSINESS PARTNERS FOR THEIR
GENEROUS DONATIONS DURING THE 2013 AGWS 3XY RADIOTHON
A & M Interiors
A & V Joannides/Greek Funeral Directors
A Maze’N Games
ABCOR
Adelfotis Tropeouhos Florina
Agapi Greek Restaurant
Alpha Omega Property Services
Altona Rug Shop
Aluminco
AMC Cleaning Products
Anemones Dancing Group
Angelo Property Group & Premier
Developments
April Constructions
Ariston School
Arvos Heating and Cooling
Association of Kastorians
Australian First Solar Energy
Australian Greek Community of Moreland
Australian Institute of Macedonian Studies
Australian-Greek Cyprian Elderly Citizens Club
Black Swan Dips
Blue Pearl Property
Bonegilla Former Migrants Residents Association
Botani
Botany Bay Timber Products
Britannica Painters
Broadmeadows Greek Women’s Club
BSC Mordialloc
C1 Chiropractic
CA Building & Plumbing
Camberwell Greek Senior Citizens Club Inc.
CHEMECO
Chrisokellaria Golden Age Society
City Aluminium
City West Auto Trimmers
Clifton Hill Soccer Club
Clifton Upholstery
Climatech Heating & Cooling
Climatias Brotherhood “Ioannina”
Coburg Super Finish
Con Katsakis & Associates
Conway Fish Trading
Cyprian Community of the Southern Suburbs of Melbourne
Cyprus Community of Melbourne & Victoria
Delphi Bank
Delta Sales Pty Ltd
Dernikos Funerals
Dino’s Family Restaurant
Edmond Woo & Co
EDPM Commercial
EEAMA League of Greeks from Egypt and
Middle East Inc.
Egalian Association of Melbourne & Victoria
Elderly Greek Club of Kensington & Flemington
Epidavros Marble & Granite
Evie & John’s Children Boutique P/L
Exclusive World Travel
Express Money Service
F1 IT Group
Federation of Greek Elderly Citizens Clubs
Melbourne & Victoria
Philanthropikos-Politistikos Syllogos Nomou
Kozanis “O Lassanis”
Gavos Freight Solution
George’s Greek Tavern Malvern
Georgette Knoss Bridal Coutoure
Glen Iris Greek Senior Citizens Club
Grecian Tours
Greek Community of Springvale & Districts Ltd.
Greek Community Over 50’s Elderly
Citizens Club
Greek Cypriot Parents and Youth Club
Greek Elderly Citizens Club of Geelong
Greek Elderly Pensioners Club of Brunswick
Greek Free Church
Greek Orthodox Community of Box Hill & District
Greek Orthodox Community of Hobson’s Bay
Greek Orthodox Community of
Greek Orthodox Community Women’s Group
Greek Senior Citizens Club of Airport West & District
Greek Senior Citizens Club of Highett
Greek Senior Citizens Club of North Balwyn
Greek Senior Citizens Club of Whittlesea
Greenvalley Maintenance P/L
Heidelberg United Football Club
Hellenic Stegi Elderly Citizen Club of Darebin
Hellenic Women’s Federations
Hellenic Writers Association of Australia
Hermes Overseas Baggage Agency
I. S. Painters
Imvrians Society of Melbourne Inc
Ithacan Philanthropic Society
J & S Alexopoulos
43
John Kyrgios & Associates
Kastorian Association of Australia
Kingsbury Motors
Kingston Funeral Services
Kinisi Live
KLP Investments
Lemnian Community Seniors Group
Lemnos Tavern
Lets Go Study
Limnos Butchers
Makinon Club
Manasis Dance Academy
Manos Kitchens
Marble Centre
Max Ouzas Prestige Cars
Mediterranean Greek Tavern
Melbourne Animate Festival
Merimna Pontion Kirion
Morakis Funerals
Mr Donut
N K Motors
Nafsika Stamoulis Foundation
Neolea Pontiaki Estia
Neret Social Club
Nestoras College
New Life Elderly Citizens Club
Nipamor Nominees
North Road Chiropractic Clinic
Northcote City Football Club
Oakleigh Music Centre
Oakleigh wholesale Retail Butcher
Olive Groves Pty Ltd
Olympic Reblocking
Omiros College
Orthodox Funerals
Pallaconian Brotherhood of Melb. & Vic.
“Leonidas” Inc.
Panmessinian Brotherhood “Papaflessas”
Pan Arcadian Association of Melb. & Vic.
“O Kolokotronis”
Panathinaikos Fan Club Melbourne
Pankalavritini Adelphotita “AGIA LAVRA”
Pansamian Brotherhood “Pythagoras” of
Pegasus Dance Academy
Peninsula Seafoods
Peter Volaris Music Centre
Peters Mowing & Gardening Maintenance
Peters Plumbing
Philanthropic Association Imathian or Verria
Philanthropic Society of Kastorians “Grammos”
Philhellene Restaurant
Plaka Greek Restaurant
Pontiaki Estia
Pontiaki Gonia
Pontian Community of Melbourne & Victoria
Princess Elle
Ptolemei Association of Greek Senior Citizens of Egypt
and Middle East Inc.
Santorini Restaurant Williamstown
Scent of a Flower
Security Plus Roller Shutter
Shotokan Karate
Syndesmos Philathlon Panathinaikos
SOS Roofing
Souvlaki Only By Zorbas
St George Greek Orthodox Church
St Nicholas Church
Star Coaches
Strathmore Heights Greek Senior Citizens Club
Sussex Seafoods
Syllogos Amyntaiou kai Perihoron
Syllogos Florinaion “O Aristotelis”
Syllogos Kalamatas “23 March”
Syllogos Nomou Karditsas “Karaiskakis”
Takis & Kathys
Tasos Café
Tasty Souvlaki
TCI Property Consultants
The Golden Olive
The Gourmet Meat Rack
Thessaloniki Association “The White Tower”
Tobin Brothers Greek Funerals
Vanilla Cakes & Lounge
Venizelakos Lawyers
Venus Press Pty Ltd
Victoria Funerals
VSFD Industries
Western Suburbs Greek Elderly Citizens Club
World Council of Cretans
YBL Accountants
Yiannis Tavern
Zakynthos Philanthropic Association of Victoria
Zaparas Lawyers
44
Adam , E.
Adamopoulos, A.
Adamopoulos, G.
Adamopoulos, H.
Aggorastou, K.
Aidonopoulos, M.
Aivaliotis, J.
Akritidis, B.
Alamvakis, D.
Alexakos, A.
Alexandratos, A & A
Alexandrou, K & P
Alexiou, A.
Alexiou, C.
Alexiou, G & S
Alexiou, V & T
Alexopoulos, C.
Alexopoulos, M.
Alexopoulou, I.
Alhatzidis, J & O
Alisandratos, F
Altani, M.
Amanatidis, K & D
Anagiannis, S.
Anagnostou, S.
Anagostopoulos, P.
Anastopoulos, A.
Andoniou, A.
Andreopoulos, T.
Andrianopoulos, S.
Andrinopoulos, P.
Andriopoulos, E.
Andronakos, S.
Andronis, A.
Anfreopoulos, C & V
Angeletos, N.
Angelis, G.
Angelopoulos, P.
Angelopoulos, P.
Anitsakis, D.
Antonopoulos, A.
Antonopoulos, A.
Antonopoulos, K.
Antonopoulos, M.
Antonopoulos, I & D
Antpikopoulou, K.
Antriotis, P.
Apokidou, F
Apokis, F & E
Apostolopoulos, K.
Apostolou, J.
Apostolou, L.
Apostopoulos, E & E
Arabatzidis, N.
Aravanis, E.
Argybopoulos, L.
Argyropoulos, P.
Argyrou, E.
Arhontovasilis, P.
Aridas, A.
Aristidopoulos, D.
Aritoklidis, S.
Arkoudis, A.
Arvanitis, D.
Aslanidis, M.
Athanasiadis, M.
Avanis, E.
Avraam, M.
Axiotis, M.
Babatsikos, E.
Bakas, M.
Bakolas, J.
Baloukos, P.
Banias, B.
Banias, C.
Barbagiannis, D.
Barbis, E.
Barbounis, V.
Barlis, D.
Barohtsis, M.
Batani, P.
Batsakis, D.
Beavis, P.
Beavis, T.
Beis, P.
Bekris, J.
Belekakos, G.
Belissaris, K.
Bellesis, J.
Bigfiotis, C.
Bikos, M.
Bilalis, V & K
Bitras, S.
Bizos, F
Blanas, V.
Blatsis, G.
Blazos, A.
Bogdanis, E.
Boglis, A.
Bolkos, G.
Bololias, R.
Borobokas, T.
Bosnakis, V.
Boursinos, C.
Bourtzis, F
Boutsalis, S.
Boutsika, E.
Bouzalas, F
Bozovitis, Z.
Bradas, I.
Brand, H.
Brogio, P.
Cagos, C.
Caplanidou, S.
Capouleas, E.
Carydis, S.
Cassimatis, O.
Catsourakis, G.
Chalkias, G.
Chionos, S.
Chrisos, A.
Christodouleas , G.
Christodoulou M.
Christodoulou, T.
Christoforou, N.
Christou, T.
Chryssafis, C.
Cominos, G.
Constantinou, G & C
Contogiannis, K.
Contopoulos, R.
Costas, D.
Cotsanis, V.
Coutselinis, M.
Crakopoulos, K.
Dadalias, D.
Dadoulis, V.
Dafnas, E & D
Dafnopoulos, G.
Dalianis, A.
Dalikouras, S.
Dallas, A & V
Damalas, P.
Damaskopoulos, A.
Damousis, S.
Daskaliros, D.
Deleon , J.
Dellis, J.
Delonas, K.
Demetriou, A.
Denertzis, C.
Deris, A.
Diamantaras, M.
Diamantidis, C & S
Diamantis, A.
Diamantis, S.
Diamantopoulos, K.
Dimer, C.
Dimitratos, V.
Dimitriou, A.
Dimitriou, C.
Dimitriou, P.
Dimitropoulos, K.
Dimokranitis, C.
Dimtsis, J.
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Diplaris, E.
Domenikos, C.
Doudoulis, V.
Dougramatzis , E.
Douvos, P.
Drakopoulos, E.
Drakopoulou, D.
Economou, A.
Economou, V.
Efstathiou, P.
Ektoras, I.
Eleftheriathis, K & E
Embeslidis, S.
Erevnidis, T & P
Evripidpou, A.
Exintaris, E.
Family, Z.
Fifi, C & A
Filios, S.
Filokostas, A.
Floropoulos, C.
Focas, D.
Fotinou, E.
Fourikis, E.
Franes, S.
Frangoudis, N.
Frankini, M.
Gadakis, A.
Galanakis, T.
Galanis, G & A
Ganis, I & E
Ganitis, H.
Gantzos, A.
Garay, R.
Gatsios , V.
Georgas, C.
Georgiou, P.
Geraci, K.
Gerkis, C.
Germanos, D.
Giagias, V.
Giakas, A.
Giangoulidis, E.
Giannakopoulos, N.
Giannakos, V.
Giannaracos, A.
Giannekas, A.
Giannekas, K.
Giannikopoulou, A.
Giannopoulos, A & P
Giannopoulos, J.
Giannopoulos, Z.
Giannopoulos, Z.
Gigis, S.
Ginis, H.
Ginis, V.
GionIs, A.
Giorgilakis, A & D
Giortzis, T.
Glekas, K.
Glepheriou, S.
Gogas, G & L
Goldfas, M.
Gonidis, C.
Gonopoulos, S.
Gotsis, N & O
Goulas, M.
Gourdelos, K.
Gouroumanis, C.
Gourvelos, V.
Grapsas, A.
Grapsas, Z.
Gravanis, P.
Gregoriou, M.
Grigoriou, E.
Gripiois, A.
Haitas, A.
Halikias, G.
Hantzopoulos, M.
Haralambopoulos, A.
Hatziantoniou, E.
Hatziantoniou, S.
Hatzinasiou, E.
Hatzis, N.
Hatzistavrou, C & F
Heiridis, N.
Hemangios, H.
Himonas, M.
Hlioy, T.
Honos, P.
Hronis, N.
Hronopoulos, P.
Ianakos, V.
Ignatiadis, S.
Ikonomou, M.
Iliadis, V.
Iliopoulos, A.
Iliopoulos, I.
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Illiadis, S & D
Intziadis, K.
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Ioannidis, H.
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Ioannisdis, N.
Ioannou, A.
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Ioannou, J.
Ioannou, T.
Ioannou, V.
Ionnas, A.
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Kadas, A.
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Kagos, C.
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Kaimenopoulos, A.
Kakaflikas, A.
Kakkos, C.
Kakoulis, G.
Kalaidopoulou, V.
Kalaitzis, D.
Kalaitzis, N.
Kalamatianos, A.
Kalathas, A.
Kalfoglou, N.
Kaliakoudis, N.
Kallinteris, S.
Kalodimos, D & T
Kalodoukas, A.
Kalogeras, D.
Kalogiannis, K & H
Kaltzidis, M.
Kamateros, E.
Kamvisis, L.
Kanas, S & E
Kanellakos, N.
Kanelopoulos, A.
Kaniadaki, C.
Kaplanidou, S.
Kapnias, K.
Kapotis, G.
Kapsalis, E.
Karabatos, P.
Karabatsos, V.
Karagiannakis, T.
Karagianni, G & C
Karagiannis, S.
Karalis, P.
Karamitrou, A.
Karamitsios, E.
Karefilakis, L.
Kariofilis, E.
Karlos, K.
Karmis, D.
Karpetis, M & P
Karvoutsis, E.
Kasali, A.
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Katahiotis, A.
Kategiannis, T.
Katris, E.
Katris, N.
Katsapis, E.
Katsaris, S.
Katsaros, E.
Katsaros, J.
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Katsos, K.
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Katsoulis, N.
Kavadias, G.
Kazakis, C.
Kazoglou, E.
Kehaidis, S.
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Kentominas, T.
Keramaris, N & P
Keramidis, E.
Kianidis, D.
Kiannies, S.
Kikas, L.
Kioussis, N & H
Kiriakou, A.
Kiriazis, S.
Kiritsis, N & A
Kiropoulos, D.
Kiskiras, G & N
Kladou, A.
Klonis, G.
Kloumpos, G.
Kokkinos, B.
Kolios, T.
Kolliniatis, V.
Kolokytha, C & A
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Konstandinidis, N.
Kontos, P.
Kontosis, A.
Kordanis, H.
Kordos, G.
Kormanos, C.
Koskiris, E.
Kosmas, D.
Kosmas, T & C
Kosmidis, A & K
Kostalidis, E.
Kostaras, A.
Kotis, M.
Kotoulas, A.
Kotsanis, V.
Kotsiakos, P.
Kotsonis, P.
Kotsoulotos, K.
Kougioumtzis, A.
Kouirikidis, J.
Koukoulis, A & F
Koulis, C.
Koulougiannis, K.
Koulouris, G & G
Kounakis, V.
Kounelis, P.
Kourkouvelis, C & S
Kourouksidis, S.
Koutivas, P.
Koutlakis, E.
Koutroutsou, E.
Koutsogiorgos, P.
Koutsomitis, N.
Koutsopontis, S.
Koutsoukos, V.
Kouzoumis, A.
Kouzouni, V.
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Kranidis, T.
Kristalidis, M & R
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Kritikos, A.
Kritikos, A.
Kritsis, K.
Krokidis, T & T
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Kyriazis, D & C
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Liapis, P & K
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Mantarakis, N & A
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Marabeliotakis, J & V
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Murianthi, K.
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Natsoulas, G.
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Nikol, P.
Nikolaidis, X.
Nikolakakis, V.
Nikolakis, C.
Nikolakis, C & E
Nikolaou, A.
Nikolaou, P.
Nikolis, M.
Nikou, D.
Nikou, M.
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Nisiforos, G & E
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Nomikos, A.
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Panagiotou, F
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Panopoulos, A.
Panos, B.
Panoutsos, C.
Panoutsos, D.
Pantzikis, S & M
Papachristodoulou, A.
Papadakis, E & I
Papadopoulos, B.
Papadopoulos, G.
Papadopoulos, M.
Papadopoulos, P.
Papadopoulos, S.
Papadopoulos, S.
Papadopoulos, I & V
Papadopoulos, S & C
Papadopoulou, S.
Papafotiou, E.
Papafotiou, F
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Papageorgiou, A.
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Papageorgiou, C & S
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Papakonstantinou, E.
Papamichail, C & M
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Papastergiadis, B.
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Paraskevopoulos, E.
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Petridou, K.
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Petropoulos, H.
Petropoulos, K & V
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Vasileiou, D.
Vasiliou, K.
Vasiliou, V.
Vassos, P.
Vecris, A & T
Vellianitis, S.
Vellou, C.
Velonias, G.
Velonis, G.
Viastikopoulos, C.
Vihas, A.
Violaris, E.
Vitoratos, C.
Vlachogiannis, V.
Vlahopoulos, P.
Vlahos, G.
Vlahos, S.
Vlahou, P.
Vlamos , M.
Vlassopoulos, K.
Vogdanos, I.
Volou, A.
Vorgia, B.
Voutas, A.
Vrantzis, M.
Vretos, N.
Vythoulka, C.
Xenophondos, P.
Zachariou, E.
Zafirakis, K.
Zafiri, E.
Zafiris, D.
Zamanis, N.
Zapantis, S.
Zerbas, A.
Zerbinos, E.
Zerbinos, G.
Ziakas, J.
Zigouris, E.
Zikas, P.
Zikou, A.
Zisis, P.
Zografos, N & A
Zougra, S.
AUSTRALIAN
GREEK
WELFARE
SOCIETY
FINANCIAL STATEMENTS
1st July, 2012 - 30th June, 2013
48
FINANCIAL
STATEMENTS
CONTENTS
Directors’ report49
Auditor’s Independent Declaration50
Independent Audit report51
Statement by Directors52
Profit and loss Account
53
Balance Sheet54
Notes to and Forming Part of the Accounts
55
Statement of Cash Flows59
49
AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N. 005 110 305)
DIRECTORS’ REPORT
The Directors of Australian Greek Welfare Society Ltd, submit herewith the balance sheets
as at 30th June 2013 and the profit and loss account for the financial year then ended.
In order to comply with the provisions of the Corporations Law, the Directors report as follows: The name and particulars of the Directors of the company in office at the date of this report are: President Vice President Hon. Secretary Treasurer Director Director Director George Spiliotis
Eugenia Grammatikakis
Ivy Fatouros-Mimilidis
Jim Wood
Nicholas Katris
Theodosios Nomicos
Magdalena Simonis
The principal activities of the company in the course of the financial year were
Welfare Agency and Community Services.
During the year there was no significant change in the nature of those activities.
The net amount of profit of the company for the year was $95,245.
During the financial year there was no significant change in the state of affairs of the company other than that referred to
in the accounts or notes there to.
There has not been any matter or circumstance, other than that referred to in the accounts or notes thereto, that has
arisen since the end of the financial year, that has significantly affected, or may significantly affect, the operation of the
company, the results of those operations, or the state of affairs of the company in financial years subsequent to this financial year.
Since the end of the previous financial year, no Director has received or become entitled to receive a benefit (other than a
benefit in the aggregate amount of emoluments received or due and receivable by Directors shown in the accounts, or the
fixed salary of a full-time employee of the company or related corporation), by reason of a contract made by the company
or related corporation with the director or with a firm which he/she has a substantial financial interest.
Signed in accordance with the resolution of the Directors.
On behalf of the Directors
George SpiliotisJim Wood
PRESIDENTTREASURER
Dated on the 10th day of October, 2013
50
AUDITOR’S INDEPENDENT DECLARATION
D.C. Douglas C.P.A.
Accountant & Registered Company Auditor
To the Members of the Australian Greek Welfare Society Inc.
Auditor’s Independence Declaration
under Section 307C of the Corporations Act 2001
This declaration is made in connection with my audit of the fi nancial report of the Australian Greek Welfare Society Inc
for the financial year ended 30 June 2013 and in accordance with provisions of the
Corporations Act 2001.
I declare that, to the best of my belief, there have been:
•
No contraventions of the auditor independence requirements
of the Corporations Act 2001 in relation to the audit;
•
No contraventions of the Code of Professional Conduct
of the Australian Society of CPA’s in Australia in relation to the audit.
Yours sincerely
D.C. Douglas
Registered Company Auditor No. 15038
Date: 10th October 2013
51
INDEPENDENT AUDIT REPORT
To the Members of the
Australian Greek Welfare Society Ltd.
SCOPE:
I have audited the accounts of the Australian Greek Welfare Society Ltd. for the year ended 30th June 2013.
I have conducted an independent audit of these accounts in order to express an opinion on them to the members of
the Society.
My audit has been conducted in accordance with Australian Auditing Standards to provide reasonable assurance as
to whether the accounts are free of material misstatement. The procedures include examination on a test basis, of
evidence supporting the amounts and other disclosures in the accounts, and the evaluation of accounting policies
and signifi cant accounting estimates. These procedures have been undertaken to form an opinion as to whether in all
material respects, the accounts are presented fairly in accordance with Australian Accounting Concepts and Standards
and so as to present a view of the Society which is consistent with my understanding of its fi nancial position and the
results of its operations.
AUDIT OPINION:
In my opinion, the accounts of the Australian Greek Welfare Society Ltd. are properly drawn up:
a) so as to give a true and fair view of:
(i) the Society’s state of affairs as at 30th June 2013 and of its result for the year ended on thatdate; and
(ii) the other matters required by Division 4 Part 3.6 of the Corporations Law to be dealt within the accounts;
b) in accordance with the provisions of the Corporations Law; and
c) in accordance with the Statements of Accounting Concepts and applicable Accounting
Standards.
D.C. Douglas C.P.A. (Number 15038)
Registered Company Auditor
52
STATEMENT BY DIRECTORS
In the opinion of the Directors of the Company:
1. (a) The accompanying profi t and loss account is drawn up so as to give a true and fair view of the results of the Company for the financial year ended 30th June 2013.
(b) The accompanying balance sheet is drawn up so as to give a true and fair view of the state of affairs of the Company as at the end of the financial year.
(c) At the date of this statement there are reasonable grounds to believe that the Company will be able to pay its debts as and when they fall due.
2. The accompanying accounts have been made out in accordance with Australian accounting standards and
applicable Approved Accounting Standards.
This statement is made in accordance with a resolution of the Board of Directors and is signed for and on the behalf of
the Directors by:
George SpiliotisJim Wood
PRESIDENTTREASURER
53
PROFIT AND LOSS ACCOUNT
FOR THE PERIOD ENDED 30 JUNE 2013
NOTES2013 2012
Operating Profit (Loss)
Before Extraordinary Items
95245
51676
-----------------------------Operating Profit (Loss)
After Extraordinary Item
95245
51676
Accumulated Profits/Losses at the
Beginning of the Financial Year
474523
422847
-----------------------------Accumulated Profits at the
End of the Financial Year
569768
---------------
474523
---------------
54
BALANCE SHEET
AS AT 30 JUNE 2013
CURRENT ASSETS
Cash At Bank
Debtors
NOTES20132012
3
190342
240246
3
7915360412
TOTAL CURRENT ASSETS
269495
300658
4
4
4
4
4
4
2150000
1500000
1148055
130842
144069
83495
2150000
1500000
1145944
134927
151953
90191
TOTAL NON-CURRENT ASSETS
5156461
5173015
TOTAL ASSETS
5425956
5473673
NON-CURRENT ASSETS
Property - 8 Corsair St
Property - 7 Union St
Renovations - 7 Union St
Furniture & Equipment
Furniture & Equipment - Union St
Motor Vehicle
CURRENT LIABILITIES
Creditors & Accruals
Provisions
5
6
61424
58493
674502538181
TOTAL CURRENT LIABILITIES
735926
NON-CURRENT LIABILITIES
Other Creditors
Loans - Bank
Provisions
181630
116262
515780
543012
885094607927
7
7
7
596674
TOTAL NON-CURRENT LIABILTIES
1582504
1267201
TOTAL LIABILITIES
2318430
1863875
NET ASSETS
3107526
3609798
MEMBERS FUNDS
Retained profits carried forward
Retained profit/(Losses)
General Reserve
569768
2537758
474523
3135275
TOTAL MEMBERS FUNDS
3107526
3609798
55
NOTES TO AND FORMING PART OF THE ACCOUNTS
NOTE 1
ACCOUNTING POLICIES
GENERAL SYSTEM ON ACCOUNTING UNDERLYING THE FINANCIAL STATEMENTS
The Accounts have been prepared using the historical cost convention. The Accounts have been prepared in accordance
with Schedule 5, Corporations Law, Accounting Standards of the Australian Accountancy Bodies and comply with other
requirements of the Law.
Accounting Policies which have been significant in the preparation and presentation of the Accounts.
a) FIXED ASSETS
Fixed assets are capitalised at cost or Director valuation. Certain fixed assets donated from time to time are not recorded
in the accompanying financial statements.
Depreciation on fixed assets is calculated on a reducing balance basis so as to write off the net cost of each fixed asset
during its expected economic life.
b) INCOME TAX
The Australian Greek Welfare Society is a non-profit organisation, exempt from income tax under the Income Tax Assesment Act.
c) DONATED SERVICES
A substantial number of volunteers have donated a significant amount of their time in the Australian Greek Welfare Society’s services and its fundraising campaigns. However, since no objective basis exists for recording and assigning values to
their services, they are not reflected in the accompanying financial statements.
d) EMPLOYEE BENEFITS
Annual, long service and sick leave is provided for all employees.
56
NOTES (CONTINUED)
NOTE 2
2013
2012
2602589
2393884
OPERATING SURPLUS/(LOSS)
The Operating Result includes
The Following Items of Income
And Expenditure
OPERATING INCOME
Government Grants
OTHER OPERATING INCOME
Parent Fees for Child Care
1015179
993179
Interest
1198814041
Fundraising 105399106717
Sundry
08027
Provisions Benefits
75166
23466
Emergency Fund
14454
14335
Resptie HACC Fees
9669
5828
Respite Fees Comm
15422
5345
PAG Fees
95364
82850
Computer Classes
5027
23812
CAPS Fees
21624
18872
Case Management Fees
12491
12245
Donations
1432120554
Membership Fees
694
662
Rental Corsair St
30854
30567
Traneeship - Respite &CC
16184
25515
Workcover Reimbursement
8680
5203
Respite Fee For Service
1168751
912751
TOTAL OPERATING INCOME
5223856
4697853
OPERATING EXPENSES
Depreciation
5074699054
Auditors Fees
14785
Aggregate Income Received of
Due and Receivable by the Directors
of the Australian Greek Welfare Society Ltd
NIL
NIL
12151
57
NOTES (CONTINUED)
NOTE 3
2013
2012
Cash at Bank
Term Deposit
18816
171526
-42099
282345
Total Bank
190342
238218
Trade Debtors
Other Debtors
68655
10498
48756
11656
Total Debtors
79153
60412
DEBTORS
NOTE 4
Property at 8 Corsair St Richmond
Directors Valuation
2150000
2150000
Property - 7 Union St Brunswick - At Cost
1500000
1500000
Property - Renovation - At Cost
1271089
1237549
Less Accumulated Depreciation
-123034
-91605
11480551145944
Furniture & Equipment At Cost
213461
209461
-82619
-74534
130842134927
Furniture & Equipment - 7 Union St
231330
231330
-87261
-79377
144069151953
Motor Vehicle
126513
129861
-43018
-39670
8349590191
NOTE 5
CURRENT LIABILITIES
Creditors & Accruals
61424
58493
58
NOTES (CONTINUED)
NOTE 6 2013
2012
CURRENT PROVISIONS
Employee Benefits
559145
478540
Severance Pay
79641
59641
Grants in Advance
35716
0
674502538181
NOTE 7 OTHER CREDITORS
GST Liability
116513
51336
Superannuation Payable
30866
29115
PAYG Withheld Payable
34251
35811
181630116262
Loan - Westpac
80115
113528
Loan - Westpac 2
435665
429484
515780543012
TOTAL OTHER CREDITORS
697410
659274
NON CURRENT LIABILITIES - PROVISIONS
Employee Benefits
Building Maintenance Provision
822294
62800
504120
103807
Total
885094607927
NOTE 8
FINANCIAL REPORTING BY SEGMENTS AND LOCATION
The Australian Greek Welfare Society Ltd operates in Community Services Area and only in Australia.
NOTE 9
CASH FLOW INFORMATION
a) Reconciliation of cash for the purposes of this Statement of Cash Flows Includes:
i) Cash on Hand and in at Call Deposits with Banks or Financial Institutions;
ii) Investments in money market instruments maturing within less than two months.
CASH AT THE END OF THE YEAR IS SHOWN IN THE BALANCE SHEET AS:
Cash At Bank
190342
Total190342
b) Reconciliation of Cash Flows from operations:
Operating Profit
95245
Depreciation/Amortisation 50746
Provisions91750
CASH FLOWS FROM OPERATIONS
237741
59
STATEMENT OF CASHFLOWS
CASH FLOWS FROM OPERATING ACTIVITIES
2013
Receipts5211868
Payments to Suppliers & Employees
-4986115
Interest Received
11988
Net Cash Provided by (used in)
Operating Activities
9b237741
CASH FLOWS FROM INVESTING ACTIVITIES
Proceeds from sale of property, plant & equipment
Payment for property, plant & equipment
0
Net Cash provided by (used in) investing activities
0
Net Cash Flow from Financing Activities
0
Net Increase/Decrease in cash held
-49904
Cash at beginning of year
240246
CASH AT END OF YEAR
9a
190342
I
ALL THINGS
GR
Community Directory 2014
Australian Greek Welfare Society Ltd.
ABN 82 005 110 305
7 Union Street, Brunswick
Victoria 3056
Telephone: 03 9388 9998
Facsimile: 03 9388 9992
Email: agws@agws.com.au
www.agws.com.au

Annual Report 2012 - 2013

Transcription

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